{"count":1289,"message":"Results returned successfully","results":[{"odiNumber":11747414,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2024","dateComplaintFiled":"06/30/2026","vin":"2FMPK3J92HB","components":"ENGINE","summary":"I am submitting this complaint regarding a 2017 Ford Edge equipped with the 2.0L EcoBoost engine. My vehicle has experienced the well-documented coolant intrusion defect that allows engine coolant to leak into one or more cylinders. This defect has resulted in engine misfires, coolant loss without any visible external leak, and ultimately complete engine failure, leaving the vehicle inoperable.  A Ford dealership previously diagnosed the vehicle and confirmed that coolant was leaking into one of the engine\u2019s cylinders. The recommended repair was replacement of the entire engine, at an estimated cost of several thousand dollars. This diagnosis was made after the vehicle began exhibiting symptoms consistent with internal coolant intrusion, including rough running and loss of coolant. The vehicle has since deteriorated to the point that it no longer runs.  This is not an isolated incident. Numerous owners of 2015-2018 Ford Edge vehicles equipped with the 2.0L EcoBoost engine have reported identical failures. There is significant public documentation of this defect, including technical service bulletins, owner complaints, and ongoing litigation alleging that Ford knew of the defect. The issue appears to stem from the engine block design rather than normal wear and tear or poor maintenance.  This defect presents a serious safety concern. An engine can begin misfiring or lose power unexpectedly while driving, increasing the risk of being stranded in traffic or involved in a collision. In many cases, owners receive little warning before the engine becomes unsafe or completely fails. The cost of repair is extremely high because the recommended solution is replacement of the entire engine rather than repair of a single component.  I respectfully request that the NHTSA investigate this defect and determine whether a safety recall is warranted. Consumers should not be responsible for the cost of replacing an engine that fails due to an apparent manufacturing or design defect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11747416,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2026","dateComplaintFiled":"06/30/2026","vin":"2FMPK3K97HB","components":"ENGINE","summary":"Check engine light came on, engine started \"sputtering\". No danger at time. Took to established repair center who notified us the engine had a common problem with this year/model Ford where the coolant leaks into the engine block. Total engine replacement is only option.  We were told Ford knows about this but is doing nothing about it. Also told if we were to continue driving it it would likely cause catastrophic engine failure, possibly while driving. 143,000 miles. Ford should be held criminally responsible for the loss of the vehicle if no assistance is offered. Repair or monetary.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11747160,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2026","dateComplaintFiled":"06/29/2026","vin":"2FMPK4K97HB","components":"ENGINE","summary":"2.0 liter eco boost engine intrusion.  One owner,  all maintenance records","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11746302,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2026","dateComplaintFiled":"06/24/2026","vin":"\t2FMPK4J91H","components":"ENGINE","summary":"My 2017 Ford Edge SEL with the 2.0L EcoBoost engine has a diagnosed coolant leak and misfire/startup codes P0302 and P0316. The vehicle hesitates and rumbles during startup and sometimes feels like it may shut off. The diagnosis appears consistent with the known Ford 2.0L EcoBoost coolant intrusion/coolant-in-cylinder issue. I was told the engine may need replacement, estimated around $10,000. Ford opened case CXH-08391857 but advised there is no active recall or financial assistance because the vehicle is out of warranty. I am reporting this because an engine misfire/possible stall condition may create a safety concern.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11746318,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2026","dateComplaintFiled":"06/24/2026","vin":"2fmpk4j93hb","components":"ENGINE","summary":"I started having issues with my vehicle and took it to the dealership. I was informed that I was getting coolant intrusion in the 4th cylinder and would need a full engine replacement. This is for a 2017 ford edge with a 2.0L ecoboost engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11745936,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2026","dateComplaintFiled":"06/23/2026","vin":"2FMPK3J93HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle drove abnormally rough, and the vehicle seemed as if it was going to stall. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the brakes and check engine warning lights were illuminated. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was 167,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11745628,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2026","dateComplaintFiled":"06/22/2026","vin":"2FMPK4K92HB","components":"POWER TRAIN,ENGINE","summary":"Vehicle: 2017 Ford Edge Titanium, 2.0L EcoBoost, AWD Mileage at Incident: ~90,000  (mountain 2 lane canyon road steep cliffs and very little pull off space)  Description of Problem: While driving uphill on a 2-lane mountain road, my vehicle displayed \u201cEngine Coolant Over Temperature\u201d (and related engine heat) warnings. The temperature gauge rose rapidly, engine power was severely limited (could not exceed ~40 mph even with full throttle), and pink coolant fluid was visibly boiling and gushing from the reservoir/overflow tank.  I immediately pulled over safely. After cooling for 2\u20133 hours, the vehicle restarted and completed the climb with lighter driving, but the incident was dangerous due to reduced power on a winding mountain road with oncoming traffic.  A check engine light with code P04DB (Crankcase Ventilation System Disconnected) is also present. Coolant pump, relays, fuses, and oil was checked and showed no milky contamination or issues at the time. Some white exhaust and smell was present at the time.  This matches the well-known coolant intrusion defect in 2015\u20132018 Ford 2.0L EcoBoost engines (see TSB 19-2346), where coolant leaks internally into cylinders, causing overheating, misfires, and potential sudden engine failure. Mechanics initially found no issue on a cold check, which is common with this intermittent problem.  Safety Risk: Sudden power loss, overheating, and \u201cEngine Coolant Over Temperature\u201d warnings on mountain roads or highways create a serious hazard of stranding, loss of control, or accident.   This defect has affected thousands of similar Ford vehicles and should be investigated for a safety recall.  I request NHTSA open or expand an investigation into this issue for the 2017 Ford Edge and similar models.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11745803,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2026","dateComplaintFiled":"06/22/2026","vin":"2FMPK4K84HB","components":"SERVICE BRAKES","summary":"Brake system malfunctioned during commute. Safety was put as risk because no warning lights or recall/notice of failure were communicated. The brakes did not stop the car. The car is currently in the shop (Ford dealer) where it was shared that the rear brake hose is split. This is was the unsolved recall is associated with the car. However Ford Motors did not warn me that the brakes were having issues on the car.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11745424,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2026","dateComplaintFiled":"06/20/2026","vin":"2FMPK4J93HB","components":"POWER TRAIN","summary":"Went in and out of gear as I was driving down the road I was almost hit several times do to this. The transmission did go out at 60,000 miles ford would not cover cost","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11744856,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2026","dateComplaintFiled":"06/17/2026","vin":"2fmpk3j96hb","components":"ENGINE","summary":"Purchased the vehicle from a local dealership with 80k miles. Less than 5 months later, we\u2019re being told that we need a new engine due to coolant leaking into to the engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11744069,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/14/2026","vin":"2FMPK4K92HB","components":"ENGINE","summary":"I have the 2.0 EcoBoost. I had my check engine light come on XXX. I went to AutoZone in [XXX] to have the code checked. They told me it was a cylinder 1 misfire. The code read as an ignition coil. I thought it was no big deal because of the mileage and thought it was time for coils and plugs. Friday June 12, 2026, I started my car to go to work and I turned on my defroster because it was foggy out. 15 minutes into my drive to work, I noticed I had no heat. I got to work, checked under my hood and noticed my coolant reservoir was empty. I got the approved coolant for my car and put a whole gallon into the reservoir and it filled it up between the min/max line. XXX, at the end of the day, I checked again and my reservoir was empty. It has been idling rough when starting either cold or warmed up. This coolant intrusion problem is a major safety issue because it can cause catastrophic engine failure and even engine fires. I bought it used and couldn\u2019t afford the warranty but being a design defect, Ford should be held responsible for the remedy, not just issue an optional TSB and leave unsuspecting drivers buying a used car from a certified dealer with the risk of paying for another new car or engine replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743196,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2026","dateComplaintFiled":"06/10/2026","vin":"2FMPK4J90HB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"I am writing to express my concern with how Ford is handling Safety Recall 25S89.  I have had numerous incidents where the camera has failed when backing up and have photos to document these instances.  I brought my 2017 Edge to the dealership today and was told that it did not need replacement.  So, it's \"safe\" to have the camera display a blank screen some of the time?  I would think that the rationale behind a backup camera is that it is safe 100% of the time or it should be replaced.  If a part fails only some of the time, is it considered a safe part per the NHTSA?  I would really appreciate hearing back from someone at NHTSA on this issue and perhaps there needs to be review with Ford on how this is being handled.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743034,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2024","dateComplaintFiled":"06/09/2026","vin":"2FMPK4J94HB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact stated that the rearview camera intermittently displayed a blank or flickering image.  The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The dealer advised that the parts were unavailable to complete the repair.  The manufacturer was not notified of the failure.  The approximate failure mileage was 140,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11742709,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2026","dateComplaintFiled":"06/08/2026","vin":"2FMPK4J92HB","components":"ENGINE","summary":"Cylinder Coolant Intrusion   I took my vehicle to Warren/ Sheldon auto repair shop in canton, MI  They did a diagnostic test on it, they told me they found coolant in the engine, and I would need a brand new engine.  If I would of not taken the vehicle to the auto shop, the vehicle may have caught on fire vector the condition it is in, because it would of overheated because of no coolant or was very low -due to a leak. A check engine light came on June 5th, 2026, and two days later I took it to the shop.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11742773,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"06/08/2026","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"Coolant seeps into the engine cylinders. This leads to misfiring, white smoke from the exhaust, rough idling, and catastrophic engine failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11741384,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2025","dateComplaintFiled":"06/01/2026","vin":"2FMPK4G96HB","components":"ENGINE","summary":"Engine block is cracked, misfire in cylinder 2 and 3","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11741406,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2026","dateComplaintFiled":"06/01/2026","vin":"2FMPK4G98HB","components":"ENGINE AND ENGINE COOLING,VISIBILITY,ENGINE","summary":"Contact owns a 2017 FORD EDGE. The contact stated that upon starting the vehicle, the vehicle would hesitate and stutter with the check engine warning light illuminated.  The contact also stated that while driving at various speeds and stops the heat would independently turned off and on in the vehicle. Contact also stated the coolant low warning light illuminated in the vehicle and coolant was added to vehicle and vehicle would work as intended for several months and then the failure would reoccur. The contact stated that the vehicle was recently taken into and independent mechanic for and oil change where she was informed of a coolant leak into the engine.  The vehicle was then taken to the dealer who confirmed by diagnostic code and inspection that there was a coolant leak and the engine needed to be replaced. Manufacturer was not notified of the failure. Proximate mileage failure stated by contact was 50,000 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11740678,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2026","dateComplaintFiled":"05/28/2026","vin":"2fmpk3k95hb","components":"ENGINE","summary":"Engine has coolant leaking into the third cylinder. This explains why my vehichle runs rough, coolant level drops with no sign of leaks underneath the vehicle and white exhaust smoke. Apparently its a  known issue with the 2.0 L Ecoboost engines and is addressed in a technical service bulletin (TSB). To correct coolant intrusion into the cylinders you have to replace the long block engine assembly. The issue started in Texas about a year ago and a code appeared for misfire in cylinder 3. Spark plugs and ignition coil was replaced only for the code to appear again the next week. Twice a month we would have to top off the coolant. It wasnt until about 2 weeks ago when smoke was coming out of the exhaust and was advised it is not safe to drive.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11740361,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2025","dateComplaintFiled":"05/27/2026","vin":"2FMPK4AP9HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repair were not yet available. \u00a0The contact stated while her husband was driving 35-40 MPH, the brake pedal was depressed but travelled to the floorboard, and the vehicle failed to respond as needed. It was unknown whether a warning light illuminated. The driver pumped the brakes, and the vehicle responded as intended. The vehicle was driven to the residence. The vehicle was towed to the dealer, where it was diagnosed that the rear brakes flexible hoses were leaking. The dealer related the failure to the recall, but the parts required to do the recall repair were unavailable. The vehicle was repaired at the owner's expense. The dealer denied reimbursement.  The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 131,418.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11740031,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2026","dateComplaintFiled":"05/26/2026","vin":"2FMPK3J97HB","components":"ENGINE","summary":"It was necessary to stop at the end of an on-ramp to an expressway. As I proceeded to enter the expressway, my 2017 Ford Edge started vibrating and as I accelerated to go onto the expressway, the car stalled. I was able to restart the car and it vibrated and stalled again as I accelerated to pull over on the shoulder of the road, which there was minimal area to pull off due to the lack of shoulder. Then, the check engine light came on. I could have been in a major accident if I was not able to get out of the flow of traffic quick enough. My mechanic told me that I have a head gasket cylinder leak which is a well known problem with the 2.0L Ford Ecoboost engine which causes the engine to stall. He said that he has seen this problem before and Ford recognizes the problem but is unwilling to do anything about it. He also said that probably a certain amount of people have to die or get injured before Ford will do anything about it. He also said Ford changed the cooling design after 2019 due to the number of problems they have had with the 2.0L engine head gasket. The first warning light that came on was after the engine stalled the second time.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11739833,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2022","dateComplaintFiled":"05/24/2026","vin":"2fmpk3k97hb","components":"ENGINE","summary":"> The engine block is cracked internally due to a known design defect in the 2.0L EcoBoost. Coolant is leaking into the combustion chambers through cracks in the cylinder walls. This causes white smoke from exhaust, misfires, and coolant loss with no external leak. Ford acknowledged this in TSB 19-2346 and TSB 22-2229 but has not recalled the 2.0L engines. Engine could fail while driving at highway speed, causing sudden loss of power and crash.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11739660,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2026","dateComplaintFiled":"05/23/2026","vin":"2FMPK3K90HB","components":"ENGINE","summary":"Our 2017 Ford Edge Titanium had its engine check light go on at 60,788 miles on April 6, 2026. So we brought it into our local Ford dealership (where we purchased it new) the next day on April 7. We were told that diagnostics showed there was a coolant intrusion in one of the cylinders (2.0L Eco-Boost engine) and we would need to basically rebuild the engine (long block) for $9,900! This is very frustrating since we bought an extended warranty at the time of purchase and had our car regularly brought in for maintenance. We did everything expected as an owner. No surprise, our extended warranty was good up 60,000.    Our Edge was at the dealership for 5 weeks.  I don't think they cared at all that we had to payout $9,000.  I've read so many posts on various sites with people experiencing the same problem and cost out of pocket to get their Fords repaired.     it's apparent Ford had some major manufacturing issues on their engine blocks that cause coolant to leak into the cylinders. So, why is there no Recall or Class Action?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11739454,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2026","dateComplaintFiled":"05/22/2026","vin":"2FMPK4J88HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part for the repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that while coming down a parking lot ramp at approximately 5 MPH and applying the brake pedal, the brake pedal failed to immediately decelerate and stop the vehicle. The brake had floored in order for the vehicle to eventually come to a stop. The contact inspected the vehicle and replaced the brake line for the rear driver's side of the vehicle themselves. The dealer was contacted and it confirmed that the remedy was not available. The manufacturer was made aware of the issue and it was confirmed that that parts may not be available till September of 2026.. The  failure mileage was approximately 83,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11739257,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/21/2026","vin":"2fmpk4j97hb","components":"ENGINE","summary":"Coolant Intrusion into the cylinders","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11739031,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2026","dateComplaintFiled":"05/20/2026","vin":"2FMPK3J93HB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Recently I have noticed, in my 2017 Ford Edge SEL, that my coolant level in reservoir has been low a few times with no puddling anywhere under car.  I have read that this is a known issue with this vehicle that has the 2.0L ECOBOOST engine. What can be done about this? From what I have been reading, this a design issue that Ford knows about but has not offered a fix. The cost to replace the engine is more than vehicle is worth. Is there some financial assistance or full coverage to cover the cost for my vehicle to be fixed? This has been an ongoing issue starting with, shifting hard at times, coolant loss with no explanation, and rough idling after cold start.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11739125,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2026","dateComplaintFiled":"05/20/2026","vin":"2FMPK4K97HB","components":"ENGINE","summary":"Head gasket issue allowing coolant intrusion into cylinder walls. Block and head defect on Ford EcoBoost engine. I\u2019m finding online this is a very common problem that Ford is ignoring. Potential engine failure while operating. Yes. Pressurized coolant system and used a boroscope to see into the cylinder. No Yes, code P0302 on a diagnostic machine. First appeared April 2026.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11738733,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2026","dateComplaintFiled":"05/19/2026","vin":"2FMPK4J95HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notice of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while his wife was stopped at a stop sign with the brake pedal depressed, the brake pedal remained floored for approximately 1-2 seconds before releasing, and then the vehicle resumed normal functionality. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 142,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11738749,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2026","dateComplaintFiled":"05/19/2026","vin":"2FMPK3J96HB","components":"UNKNOWN OR OTHER,ENGINE","summary":"MY FORD EDGE STARTED RUNNING ROUGH, THE TEMPERATURE WAS INCONSISTENT, AND IT WAS HAVING ISSUES STARTING.  THE FINAL STRAW WAS THE HEAT STOPPED WORKING IN THE MIDDLE OF WINTER.  WE NOTICED THAT THE COOLANT WAS CONSISTENTLY LOW BUT THAT WAS AN ONGOING ISSUE.  WE TOOK THE CAR TO THE FORD DEALER FOR A DIAGNOSTIC AND THEY CONFIRMED IT WAS A COOLANT LEAK INTO THE ENGINE AND IT NEEDED AN ENGINE REPLACEMENT.  WE PAID ALMOST $10,000 FOR AN ENGINE REPLACEMENT AS WITHOUT IT THE CAR WAS WORTHLESS AND A TICKING TIME BOMB.  I DIDN'T FEEL FINE SELLING IT TO SOMEONE LIKE THAT, SO WE REPAIRED THE VEHICLE WHICH HAD APPROXIMATELY 65,000 MILES ON IT AT THE TIME AND PAID OUT OF POCKET AS FORD WAS NOT WILLING TO HELP WITH THE EXPENSE AT ALL.  THE CAR WAS IN PERFECT SHAPE AND LOW MILEAGE, THAT WAS A PRETTY BIG ISSUE AND PRICE TO PAY FOR A VEHICLE WITH LESS THAN 70,000 MILES ON IT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11738582,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"05/18/2026","vin":"2FMPK4K8XHB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: (25V544000 (SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11737828,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2025","dateComplaintFiled":"05/14/2026","vin":"2FMPK4K83HB","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the contact discovered that the rear lenses was full of water. No warning lights were illuminated. The vehicle was taken to a dealer to get a diagnosis however, the failure cause was unidentifiable. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,488.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11737625,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"05/13/2026","vin":"2FMPK4K8XHB","components":"SERVICE BRAKES","summary":"Recall 25V544. Received recall notice September 2025 and still no parts for said recall.  Brake hose recall!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11736868,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2026","dateComplaintFiled":"05/10/2026","vin":"2FMPK4AP3HB","components":"STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"The 2017 Ford edge was parked in a parking spot, the shifter visually and physically engaged in the park position.  Exited the vehicle went into the store. A vehicle passing by behind the Ford edge, noticed it slowly rolling backwards and did not stop colliding with the back of her truck. The Ford edge still showed as it was in park during this occurrence After for the research, it does appear that Ford does have an issue with this and it is a known issue just no specific recall issued for this specific Ford edge","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11736784,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2026","dateComplaintFiled":"05/09/2026","vin":"2FMPK3K90HB","components":"ENGINE","summary":"Our 2017 Ford Edge Titanium had its engine check light go on at 61,000 miles on April 6, 2026. So we brought it into our local Ford dealership (where we purchased it new) the next day on April 7.  We were told that diagnostics showed there was a coolant intrusion and we would need to basically rebuild the engine (long block) for $9,900!  This is very frustrating since we bought an extended warranty at the time of purchase and had our car regularly brought in for maintenance.  We did everything expected as an owner.  No surprise, our extended warranty was good up 60,000.  Reading up about the problem with coolant intrusion, it seems a class action was taken with Ford but only on their 4 cylinder engines.  However, I've found many other Edge owners (with the same 6 cylinder engine we have) who were dealing with coolant intrusion and costly repairs as well.  Whether it's a 4 cylinder or a 6 cylinder it's apparent Ford had some manufacturing issues on their engine blocks that cause coolant to leak into the cylinders and I feel they should be held responsible for the 6 cylinders as well.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11736566,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"05/08/2026","vin":"2FMPK4K90HB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact stated while reversing, the rear view camera displayed a distorted image. The dealer, sent a technician came to the contact's residence.  The vehicle was inspected, the contact was informed the camera needed to be cleaned.  In addition, the contact was informed that the recall repair was not performed because of no failure code. The recall repair was not performed. The vehicle was not repaired. The contact received a recall norification, NHTSA Campaign Number: 25V572000 (Back Over Prevention). The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11735986,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2025","dateComplaintFiled":"05/06/2026","vin":"2FMPK4J91HB","components":"ENGINE","summary":"My check engine light came on and I took it to a repair shop and they said that I had antifreeze in my oil and would need a new engine and that it was a defect in the engine and Ford hasn\u2019t done a recall on it so I would have to pay the $9000 to replace the engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11735814,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2025","dateComplaintFiled":"05/05/2026","vin":"2FMPK3J97HB","components":"ENGINE","summary":"I bought this car used in 2020 with 76,000 miles on it. Three months into ownership my engine blew this was caused from coolant leaking into the cylinder. I paid $8000 to replace the engine because it was out of factory warranty fast-forward to 2025 and I am replacing the engine again because the engine that was put in it was it used one with the same problems. This is an known issue with this vehicle. It\u2019s been widely they reported. In fact, there is a class action lawsuit. How is it fair to a consumer to spend all of this money and not have a vehicle that is free from defects that the manufacturer is aware of. I\u2019m making payments on this car and still having to sink money into it. When are you going to help us? There are thousands of us out here.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11735836,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2025","dateComplaintFiled":"05/05/2026","vin":"2FMPK4K96HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 FORD Edge. The contact received notification of NHTSA Campaign Number: (25V544000 (SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11733948,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2026","dateComplaintFiled":"04/27/2026","vin":"2FMPK3K97HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle hesitated while decelerating or while coming to a complete stop with the brake pedal depressed. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. In addition, the contact stated that upon further inspection, there was brake fluid leaking near the rear tires. The brake fluid reservoir was topped off. The manufacturer was not made aware of the failure. The failure mileage was approximately 176,800.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11733769,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2026","dateComplaintFiled":"04/25/2026","vin":"2FMPK3G98HB","components":"POWER TRAIN,ENGINE","summary":"My 2017 Ford Edge SE has been diagnosed with having a coolant intrusion into cylinders. I was not made aware of this defect neither by the dealer I purchased or by Ford. It seems like I might have to replace the engine which an inconvience given that I have own the car for less than 3 weeks.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11733554,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2026","dateComplaintFiled":"04/24/2026","vin":"2FMPK4K98HB","components":"SERVICE BRAKES","summary":"recall notice 25V544 was sent out Aug 2025, and it's the end of April 2026 and nothing has been announced.  Called my local dealer and they said it is now looking like May for a remedy.  My brakes failed from this recall in February and its undrivable...and Ford is not doing anything to address this","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11733695,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2026","dateComplaintFiled":"04/24/2026","vin":"2fmpk4j9xhb","components":"ENGINE","summary":"Engine is mis firing on cold engine startup and is loosing coolant. Cause may be faulty engine block.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11733437,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2026","dateComplaintFiled":"04/23/2026","vin":"2FMPK4K90HB","components":"SERVICE BRAKES","summary":"There has been no accident as of yet. However Ford has sat on a recall for potential bad break lines on the 2017 Ford edge for 8 Months. Loss of breaks could easily result in multiple DEATHS. I would consider this as an egregious time to get flexible break line. A search of ford parts stores indicate it is available. [XXX]   have the parts  listed as Ford F2GZ-2282-C Brake Hose Assembly Ford F2GZ-2282-C Brake Hose Assembly Passenger Side (Replaced By F2GZ-2282-G) and Ford F2GZ-2282-D Brake Hose Assembly Driver Side (Replaced By F2GZ-2282-H) at $10.72 ea. This seems to include the updated part number. What is the hold up on such a serious safety issue resolution?  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11733026,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2026","dateComplaintFiled":"04/22/2026","vin":"2FMPK3K97HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11732627,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2026","dateComplaintFiled":"04/21/2026","vin":"2fmpk4j96hb","components":"SERVICE BRAKES","summary":"Consumer Complaint Summary Nature of Dispute: Refusal to reimburse for safety-related recall repair (Recall 25S87). Summary:  On April 6, 2026, my 2017 Ford Edge (VIN: [XXX] ) became undrivable due to a failure of the rear brake jounce hoses. This specific defect is the subject of Ford Safety Recall 25S87. Because the vehicle was a safety hazard, I paid $1,854.43 for an immediate repair at an authorized Ford dealership. Despite the dealer successfully performing the repair, Ford Motor Company (Case #XXX-XXX) has refused my request for reimbursement and rental assistance. Ford claims \"parts are not officially available\" until April 2026, yet they allowed their dealer to sell me the parts for a private repair. This refusal violates my legal right to a free remedy for a safety defect under federal law. [XXX]  and [XXX]  (unknown Last name) reiterated the refusal to reimburse my repair an told me after I have it repaired when the new parts are available I can submit my invoice for potential (not guaranteed) reimbursement.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11731471,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2026","dateComplaintFiled":"04/15/2026","vin":"2FMPK4K93HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the brakes failed to operate properly, causing the stopping distance to become extended. Additionally, the brake fluid warning light was illuminated. The approximate failure mileage was 72,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11730292,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2026","dateComplaintFiled":"04/09/2026","vin":"2FMPK3J91HB","components":"SERVICE BRAKES","summary":"While stopped at closed train tracks, my brake petal depressed about 2 inches further. After this I was having trouble breaking, I quickly pulled into a parking lot and had my car towed a nearby dealership. There is a recall out for the break line of my car, 25v544. The dealership called and confirmed that the ruptured break line is due the to outstanding recall that currently has no resolution. The dealership is trying to charge me for the repair of the break line, but promises a reimbursement once a solution is released for the recall. I believe that since the recall has had no resolution since September 2025, they have not fixed the issue in a reasonable amount of time and should not charge me for the break line repair.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11730029,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2026","dateComplaintFiled":"04/08/2026","vin":null,"components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle and depressing the brake pedal, the brake pedal went to the floorboard. The contact heard a popping sound coming from outside the vehicle and discovered that the brake hose had ruptured and was leaking brake fluid, and the vehicle was towed to the dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 100,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11729697,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"04/07/2026","vin":"2FMPK4K82HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact stated that the rear-view camera displayed a distorted image while in reverse(R). The contact then received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 63,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11729059,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2025","dateComplaintFiled":"04/03/2026","vin":"2FMPK4K80HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11728800,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2026","dateComplaintFiled":"04/02/2026","vin":"2FMPK3J97HB","components":"ENGINE","summary":"There was a leak in the engine coolant system causing the engine to warp and fail. The engine had thousands of dollars worth of work this year due to other issues. The backup camera stopped working as well and the recall can't be fixed because there aren't parts for it. This engine failure is costing me $9,000 because it can't be repaired and I now have to pay off the vehicle because it isn't worth the cost to put in a new engine. This is a known issue with this model of Ford. Why hasn't it been recalled?!?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11728893,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2026","dateComplaintFiled":"04/02/2026","vin":"2FMPK4K97HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 30 MPH, the brake pedal was depressed while slowing for traffic, and the brake pedal went to the floorboard. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the rear brake lines were cracked and needed to be replaced. The contact was aware of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); and was informed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was 88,307.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11728469,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"04/01/2026","vin":"2FMPK4K88HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11728472,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2026","dateComplaintFiled":"04/01/2026","vin":"2fmpk3j95hb","components":"POWER TRAIN,ENGINE","summary":"The check engine light repeatedly comes on in my vehicle and despite expensive repairs and multiple trips to the mechanic, the problem is recurring.  It has now been determined that there is a coolant intrusion into the engine block and the only resolution is to replace the engine block in its entirety which will cost thousands of dollars.  This is a known issue with the Ford Ecoboost engine and a known failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11728551,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2026","dateComplaintFiled":"04/01/2026","vin":"2FMPK4J95HB","components":"ENGINE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? Yes, the engine (long block) is leaking coolant into the cylinder.  How was your safety or the safety of others put at risk? This is a known problem with these vehicles.  Some vehicles have locked up while driving or caught on fire.  Has the problem been reproduced or confirmed by a dealer or independent service center? yes.  Thousands of people have reported this problem with this 2.0 ecoboost engine (especially years 2015-2018) and ford has done nothing about it.   Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The ford dealership.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?   The check engine light has been coming on and off for the past year.  We were told not to worry about it.  It was nothing emergent unless it came on and started blinking.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11728579,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2025","dateComplaintFiled":"04/01/2026","vin":"2FMPK3K8XHB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11728581,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2025","dateComplaintFiled":"04/01/2026","vin":"2FMPK3K8XHB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11727944,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2026","dateComplaintFiled":"03/30/2026","vin":"2FMPK3G9XHB","components":"ENGINE","summary":"The EcoBoost engine showed a low coolant level and white exhaust smoke. Ford has diagnosed the vehicle and the Ford Edge needs a new engine due to Ford\u2019s flawed engine design. Ford is aware of the issue and a recall is not issued and they are not taking any financial responsibility. Refer to Ford technical service bulletin 19-2346","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11727447,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2025","dateComplaintFiled":"03/27/2026","vin":"2FMPK3J99HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while shifted in reverse(R), the back over prevention system intermittently failed to display an image of the rear of the vehicle. The dealer was contacted and confirmed that parts for the recall repairs were not available. The manufacturer was not made aware of the issue. The failure mileage was 58,582.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11727489,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2026","dateComplaintFiled":"03/27/2026","vin":"2FMPK3K86HB","components":"SUSPENSION,POWER TRAIN,ENGINE","summary":"Beginning in January 2026, the vehicle exhibited progressive symptoms including repeated lurching and difficulty shifting gears. These symptoms are consistent with the open and incomplete recall for the transmission shifter cable bushing and the powertrain control module reprogram.  On or around March 25\u201326, 2026, while operating the vehicle at approximately 35 mph on a surface street,  the following failure sequence occurred: the vehicle began producing a repetitive thudding sensation (thud-thud-thud), followed by violent shaking of the steering wheel, followed by a complete loss of steering response. The vehicle drifted uncontrollably into an adjacent lane of active traffic under clear, dry weather conditions \u2014 a loss of control consistent with brake hose failure causing uneven braking force, compounded by the known transmission and PCM defects. Collision with another vehicle was narrowly avoided.  The vehicle currently has five open, incomplete recalls: (1) front brake flexible hose leak, (2) rear brake flexible hose leak, (3) transmission shifter cable bushing, (4) rear-view camera inspection, (5) powertrain control module reprogram. None have been completed. The described failure is consistent with and likely caused by these unresolved manufacturing defects. But the Owner has attempted multiple times to bring the vehicle to Ford but was turned away due to dealer capacity. No loaner vehicle was offered.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11725813,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2026","dateComplaintFiled":"03/20/2026","vin":"2FMPK3J94HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving 45 MPH, the brake pedal was depressed to stop for a traffic signal; however, the vehicle failed to stop as intended. The contact pumped the brake pedal, and the brake pedal was depressed to the floorboard. The contact stated there was no warning light illuminated. The vehicle was stopped and towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the rear flexible brake line had ruptured and needed to be replaced. The vehicle was repaired. The contact was aware of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); and the local dealer was contacted and informed the contact that the part was not available for the recall repair. The manufacturer was informed of the failure but advised the contact that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11725897,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"03/20/2026","vin":"2FMPK4K94HB","components":"SERVICE BRAKES","summary":"I am still waiting for this recall to be remedied. This issue could cause a fatality. Ford must correct this issue in a more timely manner.   Aug 25,2025 Manufacturer Recall Number25S87 NHTSA Recall Number25V544 Recall StatusRecall Incomplete, remedy not yet available Summary ON YOUR VEHICLE, IT MAY BE POSSIBLE THAT THE REAR FLEXIBLE BRAKE HOSES MAY LEAK. IF THE FLEXIBLE BRAKE HOSES DEVELOPS A LEAK, YOU MAY EXPERIENCE AN INCREASE IN BRAKE PEDAL TRAVEL TOGETHER WITH AN INCREASE IN STOPPING DISTANCE. IF THE BRAKE FLUID LEVEL IN THE MASTER CYLINDER RESERVOIR BECOMES LOW, THE RED BRAKE FLUID WARNING INDICATOR LIGHT WILL ILLUMINATE.  Safety Risk AN INCREASE IN STOPPING DISTANCE INCREASES THE RISK OF A CRASH.  Remedy PARTS ARE NOT AVAILABLE. FORD MOTOR COMPANY IS WORKING TO PROVIDE PARTS FOR THIS REPAIR. WHEN THE REMEDY BECOMES AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11725582,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"03/19/2026","vin":"2FMPK4J85HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11725161,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2026","dateComplaintFiled":"03/18/2026","vin":"2FMPK4K97HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a blank image. The contact stated that the vehicle was turned off, and while attempting to start the vehicle, the rear-view camera functioned as needed. The failure was an intermittent failure. The ABS warning light was illuminated. The failures occurred while the outside temperature was below zero degrees. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notifications of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repairs were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11725350,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2026","dateComplaintFiled":"03/18/2026","vin":"2FMPK4K98HB","components":"POWER TRAIN,ENGINE","summary":"While I was coming home from work driving up the mountain on highway 35 in Fort Payne Alabama my vehicle stopped moving and I rolled to a stop on the side of the road. I had to call a rollback and my dad so he could come pick me up. He heard the noise and knew it was the flex plate torque converter issue that Ford is having.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11724890,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2026","dateComplaintFiled":"03/17/2026","vin":"2FMPK4J89HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse(R), the rear-view camera became inoperable. The contact stated that the rear-view camera image functioned properly and worked intermittently at night. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts for the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 81,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11725027,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2026","dateComplaintFiled":"03/17/2026","vin":"2FMPK3K94HB","components":"ENGINE","summary":"I am reporting a dangerous engine defect involving coolant intrusion into the combustion cylinders, specifically Cylinder 4. This is a known design flaw in the 2.0L EcoBoost engine block (referenced in Ford TSB 19-2346). My vehicle is experiencing a persistent misfire, loss of coolant without external leaks, white smoke from the exhaust, and a \"waterfall\" air-pocket sound in the dashboard.  This defect poses a significant safety risk. The engine is prone to sudden stalling or entering \"Limp Mode\" while driving at highway speeds, creating a high risk of rear-end collisions. Furthermore, the internal coolant leak causes severe overheating and allows flammable fluids to enter the exhaust system, which presents a fire hazard. If the engine \"hydrolocks\" while in motion, it could lead to an immediate loss of power and power steering, making the vehicle impossible to control safely in traffic.  Ford is aware of this defect through internal Technical Service Bulletins but has not issued a safety recall. They are currently requiring owners to pay 8,000\u201310,000 for a full engine replacement once the powertrain warranty expires, despite this being a fundamental manufacturing defect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11724564,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2026","dateComplaintFiled":"03/16/2026","vin":"2FMPK3J82HB","components":"UNKNOWN OR OTHER","summary":"No incident has happened yet, my complaint it that there is a safety recall that can affect the rear brake lines on my vehicle, and if the fail it could cause an accident. This vehicle is 9 years old and there still is no solution available from the manufacturer!!! This certainly doesn't seem like a timely way to address a brake related safety recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11724174,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2026","dateComplaintFiled":"03/13/2026","vin":"2FMPK4K87HB","components":"SERVICE BRAKES","summary":"I was driving the vehicle and the brakes failed. The Ford dealership said that the parts were unavailable for the repair. I took to my local repair shop. There was a brake system leak and it needed an emergency repair. Ford is refusing to reimburse the repair even though their website and dealer say the part is unavailable from them.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11723212,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2025","dateComplaintFiled":"03/10/2026","vin":"2FMPK4J90HB","components":"FUEL/PROPULSION SYSTEM","summary":"The check engine light is on and upon diagnostics it shows there is an issue with the EVAP purge valve. This cause the vehicle to have problems starting when refueled. Cost of the repair is around $1000 due to where the valve is.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11723352,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"03/10/2026","vin":"2FMPK3K9XHB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11721808,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"03/03/2026","vin":"2FMPK4AP6HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse(R), the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently distorted. There was no warning light illuminated. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11721843,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2025","dateComplaintFiled":"03/03/2026","vin":"2FMPK3K96HB","components":"UNKNOWN OR OTHER","summary":"I had a recall performed last year because my car wouldn\u2019t drive no matter what gear I shifted it into, that was the shifter cable recall. This December I was driving and the car started to roll backwards and now no matter what gear I shifted in unless it was in e brake.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11721785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2024","dateComplaintFiled":"03/03/2026","vin":"2FMPK4K80HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The contact stated that the rear-view camera had stopped showing an image for over a year. The contact called the local dealer several times about the rear-view camera and the rear brake lines, but was advised that the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure and advised the contact that the part was not yet available. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11720866,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2026","dateComplaintFiled":"02/27/2026","vin":"2FMPK4J99HB","components":"ENGINE","summary":"Service engineer light came in and it was diagnosed as coolant intrusion. Engine failure. No accident occurred.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11719836,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2026","dateComplaintFiled":"02/23/2026","vin":"2FMPK4J89HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11719877,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2026","dateComplaintFiled":"02/23/2026","vin":"2FMPK3J9XHB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that parts would be available closer to the end of 2025. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11718696,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2026","dateComplaintFiled":"02/18/2026","vin":"2FMPK4G92Hb","components":"SERVICE BRAKES","summary":"On February 14th while operating the vehicle I experienced a braking failure where the brake pedal went to the floor and braking distance was increased. I had the vehicle towed to Ford of Columbus in Columbus, IN on the morning of Feb. 16th where it was confirmed that the rear brake hose had blown due to the associated recall. The failure is exactly due to the recall as acknowledged by both Ford Motor Company and the dealership.   Ford Corporate acknowledged (case number XXX) that the repair should not be my financial responsibility yet they continue to demand that I pay out of pocket now for an interim repair because the \"official\" fix is not ready. By refusing to authorize a no cost repair for a vehicle that has already failed due to their recall, Ford is denying a safety remedy and forcing me to bear the financial burden of a known defect. I do not believe it is my responsibility to pay now and then have to jump through hoops to seek a refund at a \"later date\" determined by Ford. This is a deceptive and bad faith practice by Ford. I have called Ford Motor Company twice and have utilized the chat once. I have not heard back from the dealership in nearly 24 hours since asking for an update on the status of the repair that I have since approved.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11718538,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2026","dateComplaintFiled":"02/17/2026","vin":"2FMPK4G93HB","components":"ENGINE","summary":"I have a 2017 Ford Edge with the famous coolant intrusion problem that has now caused me to need a new engine and Ford won't do anything to help me.  This has been a known problem due to a defect in the way the engine was made that allows coolant to enter the cylinders.   Now I am out $5,000 due to needing a new engine. Ford issued a TSB for this problem but no actual recall, leaving thousands of people with costly repair bills.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11717229,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2026","dateComplaintFiled":"02/11/2026","vin":"2FMPK3G91HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while driving approximately 20 MPH and approaching a red light, the brake pedal was depressed, and the vehicle slowed down slightly, but the brake pedal went to the floorboard, and the vehicle continued rolling. The contact pumped the brake pedal, and the brake pedal went back to the normal position. The contact stated that the failure reoccurred when the brake was depressed again. The vehicle was coasted to a parking lot, and the contact became aware that the brake fluid reservoir was empty. Brake fluid was purchased from an Auto Parts Store and added to the brake fluid reservoir; however, the brake fluid immediately drained from the vehicle. The vehicle was then towed to the residence. The vehicle was not diagnosed or repaired. The dealer was contacted, and the contact was advised that parts for the recall repair were not yet available. The manufacturer was notified of the failure. The failure mileage was 185,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11716934,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2026","dateComplaintFiled":"02/10/2026","vin":"2FMPK3K97HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at 55 MPH and depressing the brake pedal, the brake pedal travelled to the floorboard. The vehicle jerked, made an abnormal grinding sound, and there was a delay in responding, causing the braking distance to be extended. An unknown warning light was intermittently illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that the front brake hoses and the rear brake hoses needed to be replaced; however, the contact was informed that the part for the recall repair was not yet available. The contact requested a trade; however, the request was denied. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11717118,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2026","dateComplaintFiled":"02/10/2026","vin":"2FMPK3K99HB","components":"ENGINE","summary":"Coolant intrusion into cylinder 2 causing misfire in cylinder 2 and subsequent P0302 error code.  Coolant level drops in reservoir and engine begins to overheat unless turned off.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11716631,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2026","dateComplaintFiled":"02/09/2026","vin":"2FMPK4G93HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact\u2019s wife was driving and depressing the brake pedal, there was resistance to the brake pedal, and excessive pressure was needed on the brake pedal to slow and stop the vehicle. After arriving to the residence, the contact attempted to test the brake pedal and while depressing the brake pedal, there was a large amount of brake fluid leaking near the rear passenger\u2019s side wheel. There were no warning lights or alarms from the OnStar App or the instrument panel. The contact spoke with a mechanic and was advised to reach out to the manufacturer and inquire about the possibility of reimbursement if the vehicle was repaired. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 74,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11716647,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2026","dateComplaintFiled":"02/09/2026","vin":"2FMPK3J90HB","components":"ENGINE","summary":"TSB 19-2349 Oil and Coolant leaked into engine cylinders causing the car to blow white smoke, runs rough and now the long block engine needs to be replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11716828,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"02/09/2026","vin":"2FMPK4K90HB","components":"ENGINE","summary":"On appx 2/1/2026, when accelerating over 50mph to enter the highway, the car started to violently shake would not accelerate any higher. This caused my daughter to be a danger on the highway at such a low speed and she nearly was hit by a semi. The check engine line turned on when this occurred and then went off when the vehicle was turned off so we continued to drive it and it happened 2 more times so we brought it to be looked at.  I took it to a local shop that had just changed the oil, thinking it was related, however they ran the diagnostic code(s) and found that there is an open service bulletin at Ford for this issue. The diagnostic codes were P0301 and P0316 for misfires in the cylinders. They are aware of the issue which is causing coolant to leak into the cylinder and the only remedy is to basically replace the engine which I was quoted over $10,000 to complete.   For such a new vehicle with so little miles, it doesn't make any sense that Ford does not have a recall open for this for any impacted vehicles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11715810,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2026","dateComplaintFiled":"02/05/2026","vin":"2FMPK3K84HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11715216,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"02/03/2026","vin":"2FMPK3J93HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving 20-30 MPH and depressing the brake pedal, the brake pedal went to the floorboard, and the vehicle failed to respond as needed. The contact stated that while depressing the brake pedal several times, the vehicle responded, and the contact pulled into Walmart and purchased brake fluid. The contact added two bottles of brake fluid to the vehicle and slowly drove to the residence due to the braking failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 109,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11714102,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2025","dateComplaintFiled":"01/29/2026","vin":"2FMPK4K90HB","components":"ENGINE","summary":"Coolant leaked into the engine cylinders. This issue leads to severe overheating, head gasket failures, and total engine failure. I've been quoted almost $8,000 to replace engine due to Ford's design flaw.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11712681,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"01/22/2026","vin":"2FMPK4K83HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The rear brake lights intermittently failed to illuminate as needed. There were no warning lights illuminated. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was 119,459.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11712340,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"01/21/2026","vin":"2FMPK3K96HB","components":"ENGINE","summary":"Engine caused coolant to leak into the cylinders.  Cracked engine block.  Had to completely replace engine.  Called Ford Assist and they said my car is one year too old to help with any sort of repairs.  I was stranded without and car (my means to get to work) and heavily relied on other people.  I had to finance the repairs on high interest loans, which caused undue stress and financial hardship.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11712418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2026","dateComplaintFiled":"01/21/2026","vin":"2FMPK3G97HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal became inoperable. The contact stated that the brake pedal traveled to the floorboard while depressed. There was no warning light illuminated. The contact stated that the parking brake was activated to stop the vehicle. Upon inspecting the vehicle, the contact became aware that the brake hose had detached, and brake fluid was leaking from the vehicle. The contact became aware of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts were not yet available. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 127,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11712453,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2026","dateComplaintFiled":"01/21/2026","vin":"2FMPK3J94HB","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"at this point, I have been told to come in for a diagnostic check (my time off from work), but no parts and cannot fix it if the brake hose is leaking,  my rear view camera  is acting up at least on a weekly basis, can be at times more often then that, and they do not have the parts,  also Ford is NOT making the parts at this time per warrentary employee at the dealership. ????    so consumer safety with FORD is - do not care about customer safety?      i have to stop and take time for a diagnostic check, to be told  yes or no  if yes nothing can be done,  if no   let's say in a week it start to leak, again the parts are no being made at this time  my recall letter is from 9/1/2025  over 5 months almost half a year and parts are not being made???     INCREASE IN STOPPING DISTANCE INCREASES THE RISK OF A CRASH. i thought customer safety was to protect from physical harm, Ford is not doing this     so now , was i sold a lemon  that cannot be fixed?     try backing up from the driveway into the cudelsac and viewing for kids, and pets then all of a sudden camera jumps to moving lines and scares the crap out of you making you jump (while driving)    please assist me understanding why part are not being made for these Ford Edges    i know i am NOT the only Ford Edge on the road i see them when i am on the road.     Can we PLEASE ensure not just drivers of the Ford Edge safety the to potential damage and injuries to the other vehicle or pedestrian that could be hit by these recall Ford Edges with NO repairs in site or parts being made","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11712486,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2026","dateComplaintFiled":"01/21/2026","vin":"2FMPK3J97HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while reversing out of the driveway and depressing the brake pedal, the vehicle failed to respond. The contact depressed the brake pedal to the floorboard, and the vehicle responded. The contact's husband later noticed that there was a trail of brake fluid on the driveway. The contact's husband added brake fluid to the vehicle. The contact stated that the failure recurred while driving 75 MPH. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to the recall. The dealer informed the contact that the vehicle could not be repaired because the recall part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the recall repair could not be completed because the part was not yet available. The contact was adamant and stated that the manufacturer needed to repair the vehicle immediately. The failure mileage was approximately 107,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11712268,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2026","dateComplaintFiled":"01/20/2026","vin":"2fmpk4k97hb","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"My camera intermittently goes blank and car feel like it doesn\u2019t stop properly today I was backing out of a driveway and camera went blank and caused me to back into a car that had pulled up I called my local ford after I got the letters but they said I would receive a letter when they get the parts in !!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11710313,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2026","dateComplaintFiled":"01/12/2026","vin":"2FMPK3J89HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repair were not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11709390,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"01/07/2026","vin":"2FMPK4J99HB","components":"ENGINE","summary":"Engine failure issue. Car started to rough idle, and started to lose power due to misfires. The poor performance placed myself and Family at risk of becoming a hazard to ourselves and other drivers because the car could encounter a moving situation that could not be avoided, and the loss of ability to move away from a dangerous situation. While addressing the problem it was found that there was coolant intrusion in the cylinders due to cracks developing in the poorly designed engine block. The check Engine light did signal indication of a misfire and bad ignition. I investigated the problem and discovered that Ford is aware of the issue and has issued TSB-2229, replace engine at cost to owner, due to Fords poor design.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11709469,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2025","dateComplaintFiled":"01/07/2026","vin":"2FMPK3J93HB","components":"ENGINE","summary":"My car is only 44,000 miles yet I got 2 engine light codes on. Presence of coolant in the engine cylinders, white exhaust smoke and a runs rough especially during the first start of the day. Engine diagnostic at Ford dealership shows that it is a coolant intrusion. Dealership states that it requires an entire engine replacement despite my car being in good condition otherwise with proper maintenance.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11709118,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"01/06/2026","vin":"2FMPK4K94HB","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Recall notices sent out September 2025, no updates have been provided.  I have contacted the dealer for additional support, and they just can confirm parts are not available. One of the recalls is for potential leaks from a flexible break line; seem that in six months parts would be available for something as serious as a break line; even the recall states it could lead to loss of breaking resulting in an accident.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11709226,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2026","dateComplaintFiled":"01/06/2026","vin":"2FMPK4J8XHB","components":"SERVICE BRAKES","summary":"I am reporting that my 2017 Ford Edge's rear driver-side brake line was leaking so badly today that my brakes did not function.  My brake pedal went to the floor!  Thankfully I was near my home and able to get to my driveway and I could pump my pedal enough to stop my vehicle! It is  very concerning that Ford knew of this issue and sent the recall letter back in September but has yet to correct this extreme safety hazard for people.   Now I am home, unable to get to my office for work and/or my appointments.  The first ability for Ford to service my vehicle is this Friday -- so that's today, Wed, Thurs and Friday w/o being able to drive at all.  I have to pay $136 to get my vehicle towed over to the Ford dealership and now I'll be paying who know what for my vehicle to get fixed.   This same dealership just recently performed maintenance on my back brakes within the last few months and no one there said anything to me to indicate there was any issue with my brake lines.   I have the recall notice at home for this issue, and the first they said to me when I called was that Ford had still NOT provided parts to fix this.  I consider this a real emergency and I would just say again that I am thankful to God I was close to home, decided to take my dogs down to the Katy Trail close to my house for a walk and only had to drive a slow rate of speed and short distance to come back home w/ minimal traffic on the road.  I normally drive a two lane black top to work for about 30 minutes and I am sure this issue would have caused a terrible accident if I had needed to drive to my office this morning.   I CERTAINLY HOPE THAT FORD MOTOR COMPANY PLANS TO REIMBURSE ME FOR THIS REPAIR AND TOWING.  MY SERVICE DATE IS THIS FRIDAY, JANUARY 9 AT CHRIS AUFFENBURG FORD / LINCOLN IN WASHINGTON, MISSOURI.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11708837,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"01/05/2026","vin":"2FMPK4AP6HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11708493,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2025","dateComplaintFiled":"01/03/2026","vin":"2FMPK3J94HB","components":"ENGINE","summary":"Subject: Safety Complaint: Engine Failure and Stall Risk \u2013 2017 Ford Edge 2.0L EcoBoost  Description of Incident: I am reporting a dangerous engine defect in my 2017 Ford Edge (VIN: [XXX] ) involving the 2.0L EcoBoost engine.  My vehicle has experienced total engine failure due to coolant leaking into the engine cylinders. This is a known design flaw documented by Ford in TSB 19-2346, yet no safety recall has been issued for the Edge model. This defect poses a significant safety risk as it can lead to sudden engine stalling, loss of power while driving, and potential engine fires due to overheating. Impact and Financial Burden: My vehicle is currently inoperable and at a repair shop. I am facing a repair estimate of $7,000 \u2013 $10,000. Furthermore, my third-party warranty provider (CarShield) has denied the claim, specifically citing that because Ford acknowledged this as a known manufacturing defect via a TSB, they are not liable for the repair. Owners are being left stranded with dangerous, failing vehicles because Ford has not transitioned this TSB into a formal recall or Customer Satisfaction Program (CSP), despite the clear risk of engine failure at highway speeds. Vehicle Information for Your Records: \u2022Year/Make/Model: 2017 Ford Edge \u2022Engine: 2.0L EcoBoost \u2022VIN: [XXX]  \u2022Failure Mileage: Approximately 142000 \u2022Incident Date: 10/27/2025  NOTE:   Car Shield Contract # XXX Claim # XXX  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11708097,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2025","dateComplaintFiled":"12/31/2025","vin":"2FMPK3K95HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated that while the contact's wife was driving at an undisclosed speed, the driver noticed unusual sounds. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended while the RPMs increased. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the torque converter failure had caused the transmission failure. The contact was informed that the transmission needed to be replaced. The failure was related to NHTSA Campaign Number: 17V427000 (Power Train); however, the VIN was not included. The dealer was made aware of the failure, but no assistance was provided. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the VIN was not included in the recall due to the manufacturing date. The failure mileage was approximately 132,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11708099,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2025","dateComplaintFiled":"12/31/2025","vin":"2FMPK3G92HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recalls repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11708101,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2025","dateComplaintFiled":"12/31/2025","vin":"2FMPK4K92HB","components":"SERVICE BRAKES","summary":"I bought the car when it was 1 year old. I have never had the front brake calipers off the car but 2 of the front brake caliper bracket bolts became loose and fell out.  It appears that when the car was built that the bolts weren't torqued properly.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11707120,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2022","dateComplaintFiled":"12/26/2025","vin":"2FMPK4G98HB","components":"POWER TRAIN","summary":"I am reporting a repeated transmission failure involving my 2017 Ford Edge (VIN: [XXX] ). The vehicle has had multiple transmission replacements performed by an authorized Ford dealership (Barbara Dyson Ford). Each replacement has been faulty, and the most recent transmission is now failing again. The vehicle currently has worsening transmission issues, making it unreliable and unsafe to drive. The problem continues despite repeated repairs, indicating a pattern failure rather than a one-time defect. I rely on this vehicle to transport my child to ongoing medical and specialist appointments. Due to the repeated transmission failures, the vehicle cannot be depended on for essential transportation. I have contacted Ford Consumer Affairs but have received no resolution or follow-up. I am reporting this issue due to safety concerns and repeated unsuccessful repair attempts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11706767,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2025","dateComplaintFiled":"12/23/2025","vin":"2FMPK3K99HB","components":"POWER TRAIN,SERVICE BRAKES,ENGINE","summary":"The contact's friend owns a 2017 Ford Edge. The contact stated that the vehicle failed the Emissions test in Georgia. The contact stated while driving approximately 35-70 MPH, the transmission was slipping, and the vehicle was shaking and jerking abnormally. The vehicle was difficult to drive. The contact stated that the brake pedal was depressed to the floorboard, but the vehicle failed to respond. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that the brakes needed to be replaced. The vehicle was taken to a transmission specialist, who confirmed that the transmission needed to be replaced. The local dealer was contacted, but no assistance was provided. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 147,048.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11706050,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2025","dateComplaintFiled":"12/19/2025","vin":"2FMPK3K95HB","components":"ENGINE","summary":"The vehicle has low mileage, but the 3rd cylinder wall has a crack that is causing coolant to be leaked into the engine and therefore, the long block/engine needs to be immediately replaced. This is a major safety hazard which can cause the engine to stop at any time, even while driving on the highway, which a major safety issue and hazard. The certified mechanics say that the long block part was manufactured too thin and is causing major safety and mechanical problems and shared Ford needs to recall and replace the long block as this is a common problem and major safety issue with this vehicle as research has shown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11705809,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2025","dateComplaintFiled":"12/18/2025","vin":"2FMPK4K86HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11705966,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"12/18/2025","vin":"2FMPK4J95HB","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"TWO NHTSA NOTIFICATIONS RECEIVED IN SEPTEMBER 2025 AND HAVE YET TO BE CONTACTED BY FMC REGARDING REPAIRS. HAVE CONCERNS WITH BRAKE LINE RECALL AND AT CURRENT TIME HAVE COMPLETELY BLURRED CAMERA, AND UNABLE TO VIEW REAR CAMERA WHILE BACKING UP. CONTACT LOCAL DEALER REGARDING REPAIRS BUT THEY ARE UNABLE TO MAKE REPAIRS UNTIL FMC NOTIFICATIONS. HOW LONG DOES FMC HAVE TO MAKE REPAIRS ONCE NOTIFIED BY NHTSA?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11705516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2024","dateComplaintFiled":"12/17/2025","vin":"2FMPK4K90HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that the recall repair parts were not yet available. The contact stated that the rearview camera image was cloudy while reversing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 49,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11705272,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2025","dateComplaintFiled":"12/16/2025","vin":"2FMPK3K90HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 35 MPH and depressing the brake pedal, the brake pedal depressed to the floorboard. There was no warning light illuminated. The contact was able to drive the vehicle approximately 5 MPH to an independent mechanic. The vehicle was diagnosed, and it was determined that the driver's side front flexible brake line had ruptured and was leaking brake fluid. The vehicle was not yet repaired. The contact stated that it was the second failure of a flexible brake line, but the first failure had occurred on the rear passenger\u2019s side brake line. The contact stated that the first failure had occurred in 2024. The contact had not yet received the recall notice for NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) in 2024. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11705352,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2025","dateComplaintFiled":"12/16/2025","vin":"2fmpk4k94hb","components":"ENGINE","summary":"Check engine light started coming on for a cylinder 3 misfire at around 105,000 miles. Brought to mechanic to diagnose. Replaced ignition coils and spark plugs. The check engine light came on again with the same issue. Coolant also was running low. Brought to Ford dealership who scoped the number 3 cylinder. Dealership Confirmed that coolant was intruding into the engine and that a new engine block would be required as a remedy. This is a well known defect on Ford Ecoboost engines that they have issued recalls for in the past, albeit for smaller liter engines and not the 2.0","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11705004,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2025","dateComplaintFiled":"12/15/2025","vin":"2FMPK4K94HB","components":"ENGINE","summary":"Over heating due to coolant leaking through the head gasket.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11705053,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"12/15/2025","vin":"2FMPK3J98HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact stated that while in reverse(R), the rear-view camera image displayed either a blank or distorted image. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts to do the recall repairs were not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11704945,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2025","dateComplaintFiled":"12/14/2025","vin":"2FMPK4AP6HB","components":"STEERING","summary":"Adaptive Steering Fault warning appeared [XXX] \u2026 34,000 miles\u2026 I was told there was a recall for this before I bought it from Jim Click ford in 2019 .. what do I do?? And is this Fords responsibility?  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11704963,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2025","dateComplaintFiled":"12/14/2025","vin":"2fmpk4k94hb","components":"POWER TRAIN","summary":"2017 Ford Edge Titanium, 2.0L with 6F35 Transmission, ~70kmiles, owner has all service records. After routine service at Ford dealership ([XXX]), oil and filter change, inspection and coolant replacement; Owner noticed upon driving home that the car would try to stall when placed into gear, then shudder and buck until the throttle was nudged and the car would start moving (forward or backward). Owner promptly returned car to the dealer. A service advisor replicated the problem and took the car into the shop where it remained for 3 days for testing and diagnostics. The mechanics diagnosis (uploaded in attachment) is that the torque converter is in a constant locked state and that something was \"bad\" in the transmission and likely a torque converter failure. The shop estimated $9,138.33 to repair. Owner declined the excessive repair cost and limped the car home and into owner's garage where it currently sits awaiting some resolution. As this transmission has been the subject of prior recalls, owner believes the recall should be expanded to include this vehicle. Also noted, this transmission has been and may still be the subject of active litigation. Note: an extended warranty the owner had purchased with the car when new, expired just 4 months prior. Coincidence. The Ford 6F35 transmission is defective and should be promptly recalled in all vehicles!  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11704991,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2025","dateComplaintFiled":"12/14/2025","vin":"2FMPK3J93HB","components":"ENGINE","summary":"The coolant is leaking into the motor causing an overheating issue that cuts power to the engine while driving. This is a large problem that may go unreported but Ford did change the design years down the road to help fix the issue but will not take responsibility.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11703031,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2025","dateComplaintFiled":"12/04/2025","vin":"2FMPK3K98HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was parked, the vehicle rolled backwards. The contact jumped into the vehicle and attempted to stop the vehicle. The contact stated that the gear shifter failed to shift. The contact stated that the vehicle crashed into a brick wall before the vehicle finally stopped. In addition, the air bags did not deploy. No warning lights were illuminated. The contact stated that the failure occurred while the vehicle was parked at the contact's residence. The contact was on the outside of the vehicle, removing items from the vehicle. The contact stated that upon reaching while on the passenger's side, the vehicle began to roll backwards.  The contact grabbed and turned the steering wheel in the direction of the brick wall, hoping that the impact would stop the vehicle. The contact stated that the vehicle had been parked for more than 15 minutes prior to the failure.  A Police report was filed; however the information was unavailable. The contact sustained injuries to the right shoulder; however the contact did not receive medical treatment. The contact later received a recall notification NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11702751,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"12/03/2025","vin":"2FMPK3K96HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION,LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that occasionally, the rearview camera image was distorted. Additionally, the contact stated that while driving at an undisclosed speed and depressing the brake pedal, the brake pedal traveled to the floorboard with the low brake fluid warning light illuminated. The contact stated that while the vehicle was parked, there was brake fluid leaking from the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the flexible rear brake hose had failed and needed to be replaced. The vehicle was not repaired. The contact stated that there were intermittent failures with the trunk latch. The contact stated that occasionally the trunk latch was inoperable while attempting to open the trunk manually or while using the foot-activated feature. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to perform the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failures. The approximate failure mileage was 120,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11702419,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2025","dateComplaintFiled":"12/02/2025","vin":"2FMPK4K96HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving home at 25 MPH, the rear brake hose ruptured. The brake pedal was depressed, but the vehicle was slow to respond. The contact was able to stop in the driveway. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact called the dealer and confirmed that parts for the recall repair were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not available, and there was no ETA for parts. Additionally, the contact was informed about repairs and a possible refund. The failure mileage was approximately 50,673.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11702497,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2025","dateComplaintFiled":"12/02/2025","vin":"2FMPK3K94HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse, the rearview camera image failed to function properly and intermittently turned off and on. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were still unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11702133,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2025","dateComplaintFiled":"11/30/2025","vin":"2FMPK3J91HB","components":"POWER TRAIN","summary":"Transmission failed without notice.  Required full replacement.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700573,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2025","dateComplaintFiled":"11/20/2025","vin":"2FMPK3K98HB","components":"SERVICE BRAKES","summary":"Our 2017 Ford Edge that we bought for our daughter to drive to college already had the passenger read brake line blow out and ruin the seals on the calipers and the parking brake actuator had to be replaced.  The pedal went to the floor and she couldn't stop at an intersection and she put a hole in the front bumper.  There was no warning in the dash to indicate that there was a problem with the brakes.  It just failed out of nowhere.  We went to the Ford dealer we bought the car from, Alma Ford and asked them what they could do since that part that is recalled is what broke.  They said they could not do anything because they have no parts and would not help us.  We ended up having to take the car to an independent mechanic and pay out of our own pocket to get it fixed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700339,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2025","dateComplaintFiled":"11/19/2025","vin":"2FMPK3J95HB","components":"ENGINE AND ENGINE COOLING","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11699781,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2025","dateComplaintFiled":"11/17/2025","vin":"2FMPK3K96HB","components":"STEERING,WHEELS,UNKNOWN OR OTHER","summary":"2017 Ford Edge, front axle and ball joint had to be replaced around 33K- still under extended warranty.. Now same or opposite  ball joint /axle making click/ ping at 43K no longer  under warranty, cant tell left or right axle/ball joint. Will have to take it in to ford at Melbourne Fl at personal expense.. Probably next month...","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11698514,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2025","dateComplaintFiled":"11/10/2025","vin":"2FMPK3J99HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while depressing the brake pedal, an excessive amount of pressure was needed to depress the brake pedal. The failure had persisted, and the contact now had to pump the brakes to build up pressure while attempting to stop the vehicle. There were no warning lights illuminated. The vehicle was taken to a certified mechanic, who was able to duplicate the failure and informed the contact that brake fluid was leaking from the vehicle. The brakes were replaced. The contact stated that the brake hose had previously been replaced. The mechanic advised the contact not to drive the vehicle until the recall repair was completed. The contact drove the vehicle to the residence and had not driven the vehicle since. The dealer was contacted and confirmed that the parts for recall repairs were not available. The vehicle was undrivable. The manufacturer was not informed of the failure. The failure mileage was 79,236.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11698237,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2025","dateComplaintFiled":"11/07/2025","vin":"2FMPK4J95HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact stated while attempting to depress the brake pedal, the contact smelled natural gas entering the cabin of the vehicle. The contact stated that while attempting to stop the vehicle immediately, the vehicle failed to respond as intended. No warning light was illuminated. Neither the dealer nor an independent mechanic was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 165,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697818,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2025","dateComplaintFiled":"11/06/2025","vin":"2FMPK4J82HB","components":"POWER TRAIN","summary":"Slow acceleration when the AWD system is needed, due to failure of rear differential. No replacement parts are available, suggesting high demand due to high failure rate, possibly due to poor design.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697387,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"11/04/2025","vin":"2FMPK4K93HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 10 MPH in a parking lot and depressing the brake pedal, the vehicle failed to stop. The contact stated there were no warning lights illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the passenger\u2019s side rear brake line had failed and needed to be replaced. The vehicle was repaired. The contact was aware of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); which was associated with the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the check engine warning light was illuminated and that coolant was constantly being added to the coolant reservoir. The contact stated that there was no evidence of a coolant leak. The contact stated that the vehicle almost stalled with the engine and coolant overheating warning lights flashing on the instrument cluster. The vehicle was taken back to the same independent mechanic however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 12,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697420,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2025","dateComplaintFiled":"11/04/2025","vin":"2FMPK4K88HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697104,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2025","dateComplaintFiled":"11/03/2025","vin":"2FMPK4K85HB","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"There are two safety recalls for my car.  Service brakes and rear camera.   The camera stopped working four years ago.  I took it to ford, they said we can replace it for $1500.  However, now they don\u2019t have the parts.  What kind of scam is Ford and nhtsa doing?  The brake line recall was first reported over four years ago, I know this because I received a letter back then.  I was told by the Chapman ford, I nj, that when the parts come in they would contact me.  Well that never happened.  Again what kind of scam is being run here.  I\u2019m 73, I really need this camera repaired, I can\u2019t afford $1500.  So when are these parts available.   A letter should be sent to all the people with an eta when parts will be available for recalls.   Vin [XXX] .    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697261,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2025","dateComplaintFiled":"11/03/2025","vin":"2FMPK4K92HB","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"Vehicle: 2017 Ford Edge Issue: Sudden loss of power / Transmission failure Safety Concern: Loss of acceleration at highway speeds  Complaint Description: I am submitting this complaint due to a serious safety issue with my 2017 Ford Edge. While driving at various speeds, the vehicle began hesitating when I pressed the accelerator. While traveling on the highway, the car accelerated to approximately 60 mph and then suddenly dropped to around 40 mph, despite continued pressure on the accelerator pedal. The check engine light illuminated.   I immediately took the vehicle to the dealership for inspection and was informed that the transmission had failed and required replacement. This is a major safety concern. The unexpected and uncontrollable reduction in speed while traveling on a highway created a dangerous driving situation for me and other motorists. A sudden loss of power like this can easily lead to rear-end collisions and serious accidents, especially in fast-moving traffic where other drivers have no warning and do not anticipate a vehicle rapidly decelerating. I believe this issue poses a significant safety risk and request that NHTSA investigate this problem to help prevent potential crashes and protect drivers and the public.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11696747,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2025","dateComplaintFiled":"10/31/2025","vin":"2FMPK3J91HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that there were no parts available for the recall repair. The manufacturer was contacted, but the contact was unable to speak with a representative. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11696433,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2025","dateComplaintFiled":"10/29/2025","vin":"2FMPK4K98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure became a recurring failure, and the contact parked the vehicle. The vehicle was no longer driven due to safety concerns. The approximate failure mileage was 74,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11696473,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2025","dateComplaintFiled":"10/29/2025","vin":"2FMPK4K96HB","components":"ENGINE","summary":"2017 Ford Edge Titanium (VIN: [XXX] ) suffered catastrophic engine failure at 81,571 miles in September 2025 due to coolant intrusion into cylinders caused by cracked intake manifold - a known Ford manufacturing defect. Total repair cost: $9,034.66 for complete long-block engine replacement at Crain Buick GMC, Conway, AR.  KNOWN DEFECT: Ford documented this problem in TSBs 19-2208, 19-2346, and 22-2229 (dated 2019-2022) affecting 2015-2018 Edge with 2.0L EcoBoost engines. Design flaw in engine block sealing surface allows coolant to leak into cylinders, causing misfires, white smoke, and complete engine failure. Ford redesigned engine for later models, confirming the defect. FORD PROVIDED ASSISTANCE FOR IDENTICAL DEFECT IN OTHER ENGINES: Ford issued Customer Satisfaction Program 21N12 providing 7 years/84,000 miles no-cost repairs for 1.5L engines with identical coolant intrusion problem, but provided NO assistance for 2.0L engines. TIMING: My warranty expired February 2025. Engine failed September 2025 (only 7 months later) at 81,571 miles due to Ford's manufacturing defect, not wear and tear. I received no notification from Ford despite their documented knowledge since 2019. SAFETY RISKS: Engine fire risk, sudden loss of power while driving, potential loss of vehicle control, stranding in dangerous locations. WIDESPREAD PROBLEM: Service shops report multiple Edge vehicles per week with identical failure. Hundreds of documented cases online. Ford only issues TSBs for systematic problems affecting numerous vehicles. SMITH FORD DEALER CONWAY, AR DECLINED TO HELP: Despite knowing this is a documented Ford defect covered by TSBs. REQUEST: NHTSA investigate and mandate safety recall for 2015-2018 Ford Edge 2.0L EcoBoost engines. Require Ford to notify owners, provide no-cost repairs, and reimburse customers who already paid. This defect affects thousands of vehicles and has cost owners $6,000-$10,000+ each for Ford's design flaw. SEE INVOICE REPAIR: $9034.66 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11696078,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2025","dateComplaintFiled":"10/28/2025","vin":"2FMPK4J9XHB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11695831,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2025","dateComplaintFiled":"10/27/2025","vin":"2FMPK4J92HB","components":"ENGINE","summary":"Bought my car used with 100000 miles. Was maintained of every 3000 miles by a ford dealer before i bought it. When i got it and as i was driving home there was a check engine light that popped up for a  misfire in cylinder 3 (p0303) and no coolant in the reservoir. I topped up the coolant and since then ive had to refill my coolant ever 3 or 4 days. Its going back to the dealership i got it from on hoping the warranty they provided covers the work.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11695036,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2025","dateComplaintFiled":"10/22/2025","vin":"2FMPK4G95HB","components":"ENGINE","summary":"Vehicle is experiencing coolant lose!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694555,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2024","dateComplaintFiled":"10/20/2025","vin":"2FMPK4J97HB","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving at various speeds, the engine failed. The vehicle was taken to the dealer and was repaired under warranty. While at the dealer, the contact asked the dealer to check the rear assembly light because there was water inside the rear light. The vehicle was inspected, and it was diagnosed that the seal behind the light had detached. The vehicle was not repaired due to the cost. The contact stated that the dealer had fractured a plastic piece while inspecting the vehicle. The contact noticed water and debris floating inside the rear lights. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694312,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2025","dateComplaintFiled":"10/18/2025","vin":"2FMPK4J97HB","components":"ENGINE","summary":"Coolant leak into #2 cylinder causing running issues and cant get inspected","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694098,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2025","dateComplaintFiled":"10/17/2025","vin":"2FMPK4J97HB","components":"SERVICE BRAKES, HYDRAULIC,PARKING BRAKE","summary":"The contact owns a 2017 Ford Edge. The contact stated while attempting to start the vehicle, the parking brake warning light illuminated. In addition, the contact stated that when the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move, and the brake fluid warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the parking brake could not be reset. The vehicle was not repaired. The contact was advised to take the vehicle back to the dealer where the vehicle was purchased for assistance. The contact stated that the dealer had gone out of business. The dealer was made aware of the failure. The contact stated that while waiting for the scheduled diagnostic testing appointment, the contact discovered how to release the parking brake. The contact stated that there was a particular way to release the parking brake. The contact later received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694110,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"10/17/2025","vin":"2FMPK4K98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the engine was running rough. The check engine warning light was illuminated. Additionally, a fuel odor was detected while the vehicle was being started, and the contact was outside the vehicle. The contact stated that the failure resulted in poor fuel mileage. The vehicle was taken to an independent mechanic, who performed a tune-up and replaced the spark plugs, but the failure persisted. The vehicle was taken to a second independent mechanic, who replaced another spark plug, but the failure recurred. The vehicle was then taken to a third independent mechanic, who determined that there was coolant intrusion into the cylinders, causing spark plug damage, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11693806,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2025","dateComplaintFiled":"10/16/2025","vin":"2FMPK4J90HB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"PLEASE SEE ATTACHED LETTER  This complaint is being submitted due to gross negligence in recall communication and manufacturer accountability. This failure in vehicle safety oversight that has already resulted in emotional and financial harm. In September of this year, I submitted an application for a buy-back option to Ford but was denied. This application/request was assigned a case number by Ford: cxh05566445w6s6x2 My vehicle has four unresolved safety recalls, two of which directly caused two accident that could\u2014and should\u2014have been prevented had I been notified of the known safety risks. I did not receive recall notices until after both of the accidents occurred, which demonstrates a systemic failure by the manufacturer, Ford. This negligence is not only irresponsible\u2014it violates basic safety obligations to consumers and the public. I request immediate action from NHTSA to investigate this matter and enforce compliance. A description of the incidents and associated recalls that have incurred are described on the following page. Additionally, just last week while driving on a rural road, my vehicle\u2019s transmission unexpectedly shifted from standard Drive into Sport mode (\u201cS\u201d) on its own without any input from me. This sudden and uncommanded gear change created a dangerous driving situation, and I strongly believe this may be another serious safety defect that has yet to be acknowledged or recalled by the manufacturer. 1. NHTSA Recall Number: 25V572 Recall Date: September 8, 2025 Manufacturer Recall Number: 25S89 Incident Date: January 2025 Incident Description: In January 2025, while backing out of my driveway, the rear-view camera suddenly displayed a distorted image and failed to detect a large tree directly behind my vehicle, causing me to reverse into it. This was not a minor inconvenience\u2014this safety failure could have resulted in serious injury or worse had a child, pedestrian, or another vehicle been behind me at the time. I often have my children and neighborhood kids near my driveway, and I relied on Ford\u2019s safety systems to operate as designed. Instead, the defect caused property damage and has now rendered the rear safety system completely unreliable. The rear camera now constantly beeps as if something is behind the vehicle even when nothing is there, meaning I no longer have any way to know when a real hazard is present\u2014creating an ongoing and dangerous safety risk. Ford did not issue a recall for this exact failure until nine months after I experienced it and suffered damage. Recall Summary and Safety Risk: THE REAR-VIEW CAMERA COULD DISPLAY A BLANK OR DISTORTED IMAGE ON THE CENTER DISPLAY SCREEN WHEN THE VEHICLE IS IN REVERSE. A REAR-VIEW CAMERA THAT DISPLAYS A BLANK OR DISTORTED IMAGE WHILE IN REVERSE CAN REDUCE OR DISTORT THE DRIVERS VIEW OF WHAT IS BEHIND THE VEHICLE, INCREASING THE RISK OF A CRASH. 2. NHTSA Recall Number: 25V544 Recall Date: August 25, 2025 Manufacturer Recall Number: 25S87 Incident Date: May 2, 2025 Incident Description: On May 2, 2025, while driving with my children in the car, the brakes suddenly failed without warning, leaving me unable to stop as we approached traffic ahead. To avoid a collision that could have seriously injured or killed us or other motorists, I was forced to veer off the roadway, scraping and damaging the side of my vehicle in the process. This was a terrifying and traumatic experience, especially with my children in the vehicle\u2014we could have been hit head-on or rear-ended at full speed due to this critical brake failure. I immediately drove the car, as carefully as possible, to the nearest repair shop, where I was informed that the brake hose line had ruptured and was leaking. I had no choice but to pay out of pocket for the brake repair just to make the vehicle drivable again. However, like the previous incident, I am still unable to afford repairs to the body damage caused by this safety failure. It is unacceptable that a known safety defect\u2014one capable of causi","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11693588,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2025","dateComplaintFiled":"10/15/2025","vin":"2FMPK3K96HB","components":"POWER TRAIN,SERVICE BRAKES","summary":"I am trying to file a complaint about no parts for recalls. I have had three recalls on this vehicle and none of them has been rectified due to no parts available.  I'm trying to find out why we cannot get parts to fix the transmission bell housing or the brake hoses on these recall notices?  I also have a recall for the rear camera. I'm not sure if these recalls are just for my information, or if they ever intend to get parts? The transmission recall is from several years back, and now the recall quit showing up. I guess it magically took care of itself. Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11693629,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2025","dateComplaintFiled":"10/15/2025","vin":"2FMPK4J89HB","components":"UNKNOWN OR OTHER","summary":"Rear differential has gone bad and needs replaced due to unsafe to drive","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11693311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2024","dateComplaintFiled":"10/14/2025","vin":"2FMPK4J98HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a certified mechanic, where it was diagnosed, and determined that spark plug #3 needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the certified mechanic, where it was diagnosed and determined that spark plug #3 needed to be replaced again. The vehicle was repaired; however, the failure persisted. The failure had occurred on several occasions. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 67,300.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11692253,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"09/18/2024","dateComplaintFiled":"10/09/2025","vin":"2FMPK4G94HB","components":"SERVICE BRAKES,BACK OVER PREVENTION","summary":"The contact owns a\u00a02017 Ford Edge. The contact received notification of NHTSA Campaign Numbers:\u00a025V544000 (Service Brakes, Hydraulics) and 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after pulling into a parking lot at 5 MPH, the vehicle suddenly accelerated without applying more pressure to the accelerator pedal. The vehicle crashed into the cement foundation of a handicap sign, bringing the vehicle to a complete stop. No air bags deployed. The contact received emotional distress. The contact's husband, brother, and friend also experienced emotional distress. The vehicle's fender was slightly detached due to the incident. Someone assisted them with tying the fender to the vehicle with a rope before driving the vehicle home at approximately 10 MPH. A police report was not filed. The vehicle was taken to the dealer, where it was diagnosed. The dealer replaced the front bumper, grille, front lamps, radiator support, mount tie bar, fender, and electrical components, as well as other unknown parts. The dealer confirmed that there were no remedies available for the recalls. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11692305,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"10/09/2025","vin":"2FMPK3J9XHB","components":"SERVICE BRAKES, HYDRAULIC,ENGINE,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The contact stated that while driving at undisclosed speeds, the vehicle stalled. After several attempts, the vehicle restarted. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11692432,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2025","dateComplaintFiled":"10/09/2025","vin":"2FMPK4J90HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the brake pedal to stop the vehicle,  the vehicle failed to respond as intended. There were no warning lights illuminated. Additionally, the contact stated that the rearview camera image was blank while reversing. The contact received notifications of NHTSA Campaign Numbers: 25V544000(Service Brakes, Hydraulic) and 25V572000(Back Over Prevention); however, the parts to do the recall repairs were not yet available. An unknown dealer and the manufacturer were contacted. The vehicle was not repaired. The failure mileage was approximately  175,071.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11692160,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"10/08/2025","vin":"2FMPK4G96HB","components":"SERVICE BRAKES, HYDRAULIC,ENGINE,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 20V469000 (Service Brakes, Service Brakes, Hydraulic), 22V413000 (Power Train), 25V544000 (Service Brakes, Hydraulic), and 25V572000 (Back Over Prevention). The contact stated that while driving out of the driveway at 10-15 MPH, the brake pedal was depressed and went to the floorboard. The check engine warning light was illuminated. The local dealer was contacted and confirmed that parts were not yet available for the recall repairs. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 97,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11691888,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2025","dateComplaintFiled":"10/07/2025","vin":"2FMPK4G95HB","components":"SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds, the brake pedal was depressed but traveled down to the floorboard. The contact stated that while driving, the brake pedal was vibrating. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that on a separate occasion; after refueling the vehicle, the vehicle was restarted and jerked and then stalled. The oil pressure warning light illuminated and remained illuminated. After several attempts, the vehicle restarted. The contact depressed the accelerator pedal several times to prevent the vehicle from stalling. The vehicle then functioned normally. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 94,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11691644,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2025","dateComplaintFiled":"10/06/2025","vin":"2FMPK4G98HB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact stated that while reversing, the rearview camera displayed a black screen. In addition, the contact stated that the rearview camera was not working occasionally. The contact stated that occasionally the camera would turn on as needed, but failed to operate as needed at other times. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact reported the issue due to a possible safety concern. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11691217,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2025","dateComplaintFiled":"10/03/2025","vin":"2FMPK4K91HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owned a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention) and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11690947,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2024","dateComplaintFiled":"10/02/2025","vin":"2FMPK4J91HB","components":"SERVICE BRAKES, HYDRAULIC,LANE DEPARTURE,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulics) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that on several occasions, the rear-view camera fail to operate while needed or would randomly function while not needed. The local dealer was made aware of the issue and confirmed that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the Lane Departure: Blind Spot Detection feature occasionally failed to alert of approaching vehicles in the blind spot,  which nearly caused a crash while driving on the highway. The manufacturer was made aware of the issues. The vehicle was not repaired. The failure mileage was approximately 93,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11690998,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2025","dateComplaintFiled":"10/02/2025","vin":"2FMPK3J87HB","components":"AIR BAGS","summary":"The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11690468,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2025","dateComplaintFiled":"09/30/2025","vin":"2FMPK3J98HB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Faulty fuel pump, vehicle stops while driving and rolls backwards","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11690602,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2025","dateComplaintFiled":"09/30/2025","vin":"2FMPK4K96HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while the vehicle was parked and the parking brake was disengaged, the brake pedal almost went to the floorboard and remained lowered. The check engine warning light was illuminated. Additionally, the contact stated there was condensation under the rear driver\u2019s side tire. The vehicle was then towed to a dealer however, the vehicle was not yet diagnosed. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 88,750.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11690290,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2025","dateComplaintFiled":"09/29/2025","vin":"2FMPK3K9XHB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the engine message was displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and was informed that there was coolant inside the cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11689954,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2025","dateComplaintFiled":"09/26/2025","vin":"2FMPK4J95HB","components":"ENGINE","summary":"Vehicle went in for check engine light, no issues with how the car runs, low coolant. Vehicle was pressure tested and we were told there was a crack in the cylinder and that the engine would need to be completely replaced. This will cost upwards of 10k. Per my research this is a known ticket and huge defect that Ford knows about. We asked if we could get e engine replaced under the goodwill repair program through ford and we were denied there as well.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11688838,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"09/22/2025","vin":"2FMPK4K92HB","components":"SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, OTHER","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud sound. The brake warning light was illuminated. The contact stated that the front brake pads had previously been replaced. The vehicle was towed to an independent mechanic, who determined that the flywheel had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 210,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11689021,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2025","dateComplaintFiled":"09/22/2025","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"Coolant leaking into the cylinders caused engine overheating and ultimately, engine failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11687711,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2025","dateComplaintFiled":"09/16/2025","vin":"2FMPK4J96HB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686882,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"09/12/2025","vin":"2FMPK3K91HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the transmission independently shifted. The check engine warning light was illuminated. The vehicle was taken to the dealer; however, the cause of the failure was not yet determined. The contact was informed that there was no failure with the transmission because there was no sound coming from the transmission. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact, who was an ex-certified mechanic, stated there was an issue with the vehicle. In addition, the contact referenced an unknown recall which had a similar failure description; however, the VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686889,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2022","dateComplaintFiled":"09/12/2025","vin":"2FMPK3G94HB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"My car loses power when I press the gas. For example, I can come to a stop, wait until it\u2019s safe to turn in front of another car, then try to take off \u2014 but the vehicle suddenly loses all power. It won\u2019t accelerate, and I have to keep pressing the gas and hope it goes. Sometimes I have to pull over, put it in park, turn the car off, and restart it before it will drive again. This also happens on the freeway.  When this issue happens, the car also shifts very hard afterward, causing it to jump forward. This makes the vehicle extremely unsafe \u2014 especially when I am trying to turn in front of cars moving at high speed and my car suddenly loses all power.  I have taken the vehicle in five times for the same issue, but the Ford dealership has not been able to repair it. I have also called Ford\u2019s corporate office, but they said they cannot help. I opened a case with the BBB as well, and they advised me to open a case with you.  At this point, I am at a complete loss with this issue. I travel with my two kids in the car, and I am honestly afraid to drive it \u2014 but I have no other vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686917,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2025","dateComplaintFiled":"09/12/2025","vin":"2FMPK3K96HB","components":"ENGINE","summary":"Engine leaking coolant into cylinders. Creating risk of smoke and fire, known issue with for per TSB 19-2208","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686574,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2025","dateComplaintFiled":"09/11/2025","vin":"2FMPK3K83HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owned a 2017 Ford Edge. The contact received a notification of NHTSA Campaign Number: 20V469000 (Service brakes, Service Brakes, Hydraulic); and several other recall notifications. The contact requested to be removed from the recall distribution list because the vehicle was totaled. The manufacturer was contacted several times.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686644,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2023","dateComplaintFiled":"09/11/2025","vin":"2FMPK4K94HB","components":"SUSPENSION,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"I bought this car used from Honda Dealership. It had 84,000 mileage on it and since then. The headlights are so dim and I can\u2019t see you have to drive with high beam on every time I go at night I\u2019ve changed almost we like 56 different types light bulb, but still nothing still worst. If I used one for the manufacturer one it\u2019s nothing it\u2019s literally dark outside. I can\u2019t see nothing and another problem is as the ball joint since I bought it I took it from my first oil change when they did the inspection on the car they told me one of my passenger side ball joint was loose but that time I didn\u2019t have money to repair it because it was almost $5000 they said and I was like I don\u2019t have the money. I\u2019m a college student so and recently my car wheel is to the left side more. Something if there\u2019s anything I can do is there anything y\u2019all can do to help cause I don\u2019t want to get in an accident because of that thing.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11685057,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"09/04/2025","vin":"2FMPK4J90HB","components":"ENGINE","summary":"Check engine light came on intermittantly and would turn off.  When it stayed on I took it into the dealer who diagnosed leak of coolant into number 3 cylinder, requiring a new engine.  This happened at just above 65,000 miles.  Car is starting and driving rough, some erratic acceleration and is worse every day.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11684882,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2025","dateComplaintFiled":"09/03/2025","vin":"2FMPK3J9XHB","components":"SERVICE BRAKES","summary":"A couple months ago, my right rear brake line broke. Yesterday, my left brake line also broke. On the first occasion, a warning lamp appeared on my dash, but it did not alert me this most recent time. On both occasions, my breaks were very spongey and I noticed my car take an extended time to stop, and it never came to a complete stop. I also noticed greasy fluid leaking from the rear. The right side has been repaired by a Ford dealership, but I had to pay for it. I'm still awaiting a repair for this 2nd line and I have brought this recall notice to the dealerships attention. I've requested that the repair the part free of charge but it's not resolved yet","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11684557,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2025","dateComplaintFiled":"09/02/2025","vin":"2FMPK3G96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, there was a misfire coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the check engine warning light was reset; however, the failure persisted. The vehicle was taken to a certified mechanic, where several unknown repairs were performed, and the fuel injectors were replaced; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that there was coolant intrusion in the oil and in the engine. The mechanic recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The manufacturer informed the contact that the repair could not be covered. The failure mileage was approximately 76,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682896,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"08/25/2025","vin":"2FMPK4K99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at 65 MPH, the vehicle stalled, with an abnormally strong odor coming from the engine compartment, with the check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 60,536.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682559,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"08/23/2025","vin":"2FMPK3J98HB","components":"ENGINE","summary":"Coolant leak into Cylinder 3","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682456,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2025","dateComplaintFiled":"08/22/2025","vin":"2FMPK4G96HB","components":"ENGINE","summary":"Bought this car, 100,000 miles on it, and 2 days after My check engine light comes on and coil 2 is misfiring, i get new coils and plugs, and 3 hours later it starts it again, I end up taking it to my local ford dealership and they discovered I need a new engine due to a crack in my long block and coolant getting in coil 2...I just brought a car that needs 8000 dollars of work done. I wish I knew what to do. This has been awful. Sometimes it decides to misfire at red lights or even driving down the road, ford should fix this issue","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682138,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2025","dateComplaintFiled":"08/21/2025","vin":"2FMPK4J96HB","components":"ENGINE","summary":"The check engine light turned on.  It was diagnosed at Auto Zone as 'cylinder 2 not firing correctly' and the possibility of a bad sparkplug.   At the Ford dealership (2 days later), it was diagnosed as a 'coolant intrusion'; leaking coolant into the engine.  The engine currently works but the leak will cause engine failure.  The Ford dealership service agent told me that this model Edge as well as the Escort with the same engine has had this same issue repeatedly.  The engine has less than 70,000 miles and is no longer under warranty.    Through researching this issue on my own, many people (especially on Reddit) have identified the same issue with these Ford cars ranging from 60,000-70,000 miles.   The dealership is offering $2,000 check/buy back or a replacement of an engine at a value of $8, 350.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682220,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2025","dateComplaintFiled":"08/21/2025","vin":"2FMPK4J92HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was intermittently illuminated while driving. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682225,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2022","dateComplaintFiled":"08/21/2025","vin":"2FMPK3J98HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. While the contact's daughter was driving at an undisclosed speed, the engine overheated. No warning lights were illuminated. The contact inspected the vehicle and noticed water in the oil pan. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the head gasket was replaced two years prior. In addition, the thermostat was replaced a year prior. The manufacturer was made aware of the failur,e and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 111,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2025","dateComplaintFiled":"08/20/2025","vin":"2FMPK4K96HB","components":"ENGINE","summary":"common engine failure on the 2.0l of cylinder cracking allowing coolant to leak into engine and misfire. Engine filled with coolant and wrecked the motor.   Ford has done multiple engine swaps costing customers $8,000 for a defective block they changed in the newer years. I feel we should not pay for their mistake!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681987,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2025","dateComplaintFiled":"08/20/2025","vin":"2FMPK3J97HB","components":"ENGINE","summary":"Coolant intrusion into the number 3 cylinder","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681623,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2025","dateComplaintFiled":"08/19/2025","vin":"2FMPK4J96HB","components":"ENGINE","summary":"The engine just stopped and the car wouldn't start before this incident it needed a spark plug a sparkplug box two weeks after this being repaired engine light came on and the Ford edge just stopped and had no pressure according to the dealer I purchased the Ford edge from . I payed to have it towed to him and he did not fix it. he said 3,900 for a engine with I only had this edge for 3 months  it had 148.700 miles and it's 150. 234miles.and and it's the dealer selling defaced cars there are three complaints on his dealership as far as these cars not being in condition to sell because there are major problems they patch up and major recalls on his . Company selling the vehicle  has issues a he bandage the issue and I have a car note and the dealer is not willing to come down on the price to have this repaired I believe it's a defect in the engine and he sold the Ford edge anyway please help me. I'm not able to afford another car I'm [XXX] and a [XXX] I need help plz. And thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681298,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2025","dateComplaintFiled":"08/18/2025","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"Answers to specific questions above: *Head gasket, coolant, engine failure *A running engine/coolant/and head gaskets are valuable to a vehicle to operate *Confirmed by an independent service center *Not inspected by manufacturer, police, or insurance. When I got the first notification of a coolant warning, I drove it immediately to the independent service center *The check engine light came on, then the coolant is low light, to which I then took it in for service  I purchased this vehicle in December 2024 from a private party with approximately 56,000 miles on it, which is well within what should be considered reasonable, reliable use for a Ford vehicle. To date, there are approximately 61,000 miles on the vehicle.  In August 2025, I was forced to replace the motor due to a head gasket and coolant issues. The work was completed at a reputable local auto shop, Auto Aces, at a total cost of $6,649.30. After further research, I discovered there is a current Technical Service Bulletin for this exact make, model, and year, identifying the same issues I experienced. I understand that a TSB is not an official recall; however, it demonstrates that Ford was aware of the defect. I firmly believe Ford bears responsibility for this failure and the financial burden it has caused.  Additionally, after only 16 months, the battery inexplicably failed and required replacement. While this was covered under warranty, it further illustrates the unreliability of this vehicle.  This expense was not the result of normal wear and tear but of a documented defect that should never have been passed on to consumers.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681423,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2025","dateComplaintFiled":"08/18/2025","vin":"2FMPK3K99HB","components":"SERVICE BRAKES","summary":"So I bought my Ford edge in the early spring of 2025. A couple of months after I had this vehicle the brake fluid light started flashing on my dash so my husband checked the brake fluid level and it was low. We filled it up we proceeded to go on with our life, but then we started having to constantly put brake fluid in it about that same time I went and had an oil change done, and Jiffy Lube was doing the walk around of a car of my car and my husband asked him to please check the brakes because we were having to put an usual amount of brake fluid in car so upon inspection they noticed that the left rear brake line had burst and was leaking a considerable amount of brake fluid upon further investigation that my husband did he found that there was a recall done on the front brake lines and the way he read it was that the rear brake lines were also in question as well what he didn\u2019t really realize at the beginning was that the rear tires or though I\u2019m sorry the rear brake lines were under investigation of being recalled, but not recalled at this time so I\u2019ve had $150 to have my brake lines fixed on the left rear side of the car I had them fixed with cell Ford in new Bern, North Carolina, and when I went back this evening to look at their inspection to figure out exactly what was fixed because when we stopped for gas this evening, my husband, after not being able to stop very well at a stop sign on the way to get gas saw that the  left  rear brake line had burst and if you hit the brake, the brake fluid would go spraying everywhere again. After we noticed, that is when we started looking for my receipt from a Ford to see exactly which side we had had replaced, we couldn\u2019t remember off the top of our heads I didn\u2019t at any rate. When we found the invoice online to the link that they had sent me the day, my car was getting fixed. We discovered that the left brakes were the ones that had come under recall however an investigation has been opened up on the rear brakes that","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681096,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2025","dateComplaintFiled":"08/16/2025","vin":"2FMPK4J96HB","components":"ENGINE","summary":"Engine stated missing when starting.  Engine came on and stayed on. Took to ford certified mechanic and he replaced 4 fuel injectors, received car back and drove for a day then same thing happened again.  Took back to mechanic and he found coolant in the engine.  He said it was a know. Issue of Radiator leaking into engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680591,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2025","dateComplaintFiled":"08/14/2025","vin":"2FMPK4K90HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle received an oil change, and the contact checked the fluids. The contact stated that all the fluid levels were sufficient. The following day that the fianc\u00e9 checked the fluids, and the coolant level was low. The fianc\u00e9 refilled the coolant reservoir. The vehicle was taken to the dealer where it was diagnosed with a cracked engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under recall or special programs. The contact referenced Technical Service Bulletin: 22-229 (Engine Damage due to Coolant Leak); however the contact was advised that the Technical Service Bulletin was sent to the original owner of the vehicle. The contact stated that the vehicle was purchased used. The manufacturer was not made aware of the failure but provided no assistance. The failure mileage was approximately 74,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680678,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2025","dateComplaintFiled":"08/14/2025","vin":"2FMPK4J95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while at a stoplight, the engine revved high, idled hard, and shook abnormally. There were unknown warning lights illuminated. The contact stated that the failure was a known issue, and the failure was related to Technical Service Bulletin: 22-2229. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The contact was informed that the cylinders were full of coolant. The dealer retrieved DTC: P0302, indicating a misfire in cylinder #2. The mechanic recommended an engine replacement, but the vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 116,025.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680028,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2025","dateComplaintFiled":"08/12/2025","vin":"2FMPK3K98HB","components":"ENGINE","summary":"Coolant intrusion into cylinder block requiring engine replacement. (I unfortunately own TWO 2017 Ford Edge Titanium vehicles with the defective 2.0 L EcoBoost engine). I have had to replace the engine in BOTH vehicles which failed withing 10,000 miles of one another. This engine failed at 105,000 miles. The vehicle has been routinely maintained and the failure occured with no warning. The company is aware of the defect and no longer supports customers. There is a TSB issued which identifies the issue (22-2229). A Ford Edge forum on Facebook reveals that a decent percentage of the membership with this era model have experienced the same failure, with the same lack of support from the manufacturer.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680082,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"08/12/2025","vin":"2FMPK3J96HB","components":"ENGINE","summary":"Known coolant intrusion issue in 15-18 Ford Edges. Coolant leaks into the cylinders, hard starts, check engine, without a new motor replaced, the engine will explode. This should be a recall since it\u2019s consistent on almost every single edge from the years listed. I had to replace the engine at 88,000 miles. $8,000 of work done for an issue that is known to Ford.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680263,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2025","dateComplaintFiled":"08/12/2025","vin":"2FMPK4K97HB","components":"ENGINE","summary":"3 months ago, Engine just stopped while driving. Thankfully traffic was light.  Had it been one hour later I would have caused an accident on the freeway.  Now just last week, the engine was starting rough and the check engine light came on. Brought it in and found out the coolant was intruding into the cylinders.  Engine is ruined. Sounds very common for the failure of head gasket causing coolant leak into cylinders.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679867,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2025","dateComplaintFiled":"08/11/2025","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"While driving at highway speeds the engine suddenly began knocking, white smoke billowing from the car and it came to a stop. No lamps prior to failure. FORD is aware that 2017 Ford Edge vehicles were made with this defect. The dealer has confirmed code PO304 coolant intrusion into cylinder 4 and also determine that the turbo has failed.  Failed turbo is also a known manufacturer defect by Ford. The safety issue is the dramatic loss of speed on the highway without warning while emitting a blinding and distracting smoke screen to other drivers.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679925,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"08/11/2025","vin":"2FMPK4K93HB","components":"ENGINE","summary":"Coolant intrusion into the cylinder block requiring new engine. Issue is known to manufacturer but Company no longer offers any support to customers. Dealership confirmed issue with scope showing Crack in cylinder. I maintained the vehicle and did regular fluid checks. Failure occurred with no warning.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679971,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2025","dateComplaintFiled":"08/11/2025","vin":"2FMPK4K94HB","components":"ENGINE","summary":"The first symptom on my 2017 2.0 L EcoBoost engine with 79,000 miles was a rough start and check engine indicator.  The warning light cleared and engine ran better while at operating temp.  The symptoms became worse over the next few weeks, when I noticed that there was no heat coming from the heater as the coolant was very low and the engine was overheating.  I had difficulty removing the coolant reservoir cap as there was significant vacuum and no coolant showing.  When I got the cap off, the coolant boiled up, leaving a small amount in the bottom.  I added coolant to make it home and called the local Ford dealer who informed me that there is a service bulletin about coolant leaking into the cylinders and the repair might likely mean an engine replacement. The engine replacement would cost $12000 at the dealer so I brought the car to my mechanic who scoped the cylinders and found damage in the third cylinder.  Since he had replaced nine of these engines for the same problem and knowing that the faulty engine design had been corrected in 2020, he recommended long block engine replacement, which has been completed.  Had I not noticed the engine overheating, I could have been stranded or worse -- had an engine fire. My mechanic informed me he has now replaced ten 2016-2019 2.0 liter EcoBoost engines for the same issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679058,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2025","dateComplaintFiled":"08/07/2025","vin":"2FMPK4K94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that upon start the vehicle, the check engine warning light remained illuminated while the vehicle was idling. The vehicle was taken to a local independent mechanic to be diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 81,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11678693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2025","dateComplaintFiled":"08/06/2025","vin":"2FMPK3K94HB","components":"POWER TRAIN","summary":"The engine was shaking violently whenever the brakes were engaged. The vehicle required a full torque converter replacement.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11678564,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2025","dateComplaintFiled":"08/05/2025","vin":"2FMPK4J92HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving 75 MPH, the message \"Engine Coolant Hot\" was displayed and the engine warning light was illuminated. The vehicle went into LIMP Mode and the vehicle failed to exceed 10 MPH. The vehicle was pulled over to the side of the road and turned off. The vehicle was restarted after a while and operated as needed. The vehicle was taken to a dealer, where it was diagnosed that the spark plug needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,100.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11678581,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2025","dateComplaintFiled":"08/05/2025","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"My 2017 ford edge, 74,000 miles 2.0 eco boost had a code after hesitating, running rough and having white smoke from exhaust.  The check engine light came on and the code was Po302.  We replaced the coil pack and the light continued.  Brought it to local dealership and they confirmed TSB-22-2229 and needed long block for 12,000$.  After much research, for some reason other eco boost cars have had extended warranties but of course not this model.  Is this real life? The safety concerns and the cost are outrageous to say the least.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11678040,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"08/03/2025","vin":"2FMPK3G98HB","components":"POWER TRAIN,ENGINE","summary":"2017 eco boost engine class action lawsuit ,coolant got into the engine","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11677751,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2025","dateComplaintFiled":"08/01/2025","vin":"2FMPK4J90HB","components":"ENGINE","summary":"Loud slashing noises behind the dashboard and check engine light stating misfirecylinder two. Entire engine had to be replaced because of warping and coolant enter intrusion into cylinder two. This has been a known problem for years with Ford on this particular engine and no recall. Ford will not stand behind their engine. The repair shop that we had the new engine replaced has done three Ford engine replacements in the last five months due to the same issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11677515,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2024","dateComplaintFiled":"07/31/2025","vin":"2FMPK4J97HB","components":"ENGINE","summary":"Issues with 2.0 L EcoBoost engine overheating. A mechanic using a camera to investigate revealed coolant intrusion in engine. Mechanic located Technical Service Bulletin (TSB) #22-2133 which indicated it was a known problem by Ford and recommended engine replacement at owner's expense.  This had to be performed by a Ford dealership so that the engine could be re-programmed using proprietary software. The out-of-pocket cost to replace the engine was $7,559.08, plus $183.00 for the tow to the dealership. The mechanic's shop charged $32.60 to diagnose the problem. This issue also led to simultaneously failure of the transmission which had to be replaced at a cost of $5,999.22.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11677201,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2025","dateComplaintFiled":"07/30/2025","vin":"2FMPK3J98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while replacing the spark plugs, the contact noticed that the coolant level was significantly low, and the check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine had failed due to coolant intrusion in the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The  failure mileage was approximately 52,899.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11677262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2025","dateComplaintFiled":"07/30/2025","vin":"2FMPK3J96HB","components":"ENGINE","summary":"July 23, 2025 the engine light came on. Called Ford dealer and made appt for July 24 to be checked out. Coolant getting in #2 cylinder, recommended long block replacement for $9859.85.  Vehicle has only 83450 miles on it and a known issue by Ford. Called Ford and we can not get any help with replacement.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11677368,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2025","dateComplaintFiled":"07/30/2025","vin":"2FMPK4K95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that coolant intrusion into several cylinders had caused damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Ford Customer Satisfaction Program Number: 21N12. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 86,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676982,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2025","dateComplaintFiled":"07/29/2025","vin":"2FMPK4K90HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contacts son owns a 2017 Ford Edge. The contact stated that while his son was driving approximately 35 MPH, there was a misfire coming from the engine. The check engine warning light illuminated shortly afterwards. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the cylinder head, caused by a blown head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676248,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2025","dateComplaintFiled":"07/25/2025","vin":"2FMPK4J94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 35 MPH, the engine light illuminated. The contact stated that the failure was related to Technical Service Bulletin: 19-2208. The vehicle was taken to an independent mechanic who determined that the ignition coil and spark plug was not firing properly in cylinder #3. The vehicle was taken to an independent mechanic, and it was determined the spark plugs were corroded. The vehicle was taken to a local dealer, where it was diagnosed and determined that engine block needed to be replaced. There was no coolant in the reservoir. The contact stated that coolant was leaking into the cylinders. There was white smoke emerging from the exhaust pipe. The vehicle was not repaired. The contact was waiting for warranty approval. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 66,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675127,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2025","dateComplaintFiled":"07/21/2025","vin":"2FMPK4J95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2014 Ford Edge. The contact stated that upon start the vehicle, there was a misfire coming from the engine with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,275.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675170,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2025","dateComplaintFiled":"07/21/2025","vin":"2FMPK3K82HB","components":"UNKNOWN OR OTHER","summary":"Bad catalyst converter. Needs to be replaced.Vehicle is not even 10 years old","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674804,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2025","dateComplaintFiled":"07/19/2025","vin":"2FMPK4G96HB","components":"ENGINE","summary":"At less than 70,000 miles on the engine, a check engine light came on (July 2025).  To this point there had been no lights or warnings, but apparently there was coolant intruding into the engine cylinder.  This likely had been an ongoing issue but finally created a warning light around 69,000.  This design defect created the potential for immediate engine overheating while traveling at highway speeds.  A dealer has yet to look at my vehicle but an independent service center diagnosed a blown gasket due to the intrusion.  And others with the same engine 2.0L have suffered similar issues (as evidenced by recent June 2025 class action suit).","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674426,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2025","dateComplaintFiled":"07/18/2025","vin":"2FMPK4J93HB","components":"ENGINE","summary":"I am the owner of a 2017 Ford Edge with only 63k miles on it (VIN: [XXX] ), which I purchased from Depaula Ford in July of 2020. This vehicle has experienced significant engine problems consistent with the symptoms described in TSB 19 2346. Specifically, my vehicle has suffered coolant intrusion into the combustion chamber, leading to white smoke from the exhaust, misfires, and a noticeable loss of coolant.  After diagnostic inspection at Depaula Ford in Albany, it was confirmed that the engine requires replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674287,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"07/17/2025","vin":"2FMPK4AP9HB","components":"STRUCTURE","summary":"My 2017 Ford Edge Sport has the exploding Panoramic moonroof.  The first incident - the car was parked and the front movable glass panel was cracked (see picture 1).  No objects hit the glass.   The second incident occurred while was wife was driving on the interstate at 75mph.  It sounded like a gun shot - glass exploded into the passenger compartment - luckily the sunvisor was CLOSED or my wife and her parents in the backseat would have been sprayed with broken glass (see pictures 2 and 3).  No objects hit the glass - there were no other vehicles around her at the time of the incident.   We have now replaced the movable glass panel twice at a total cost of $2500 -- via insurance with our deducible of $1000.   And NOW - the rear non-movable glass panel is cracked!   It just won't end!     The 1st incident was about Oct. 25, 2024- the 2nd incident was around May 9, 2025.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674086,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2025","dateComplaintFiled":"07/16/2025","vin":"2FMPK4AP9HB","components":"SERVICE BRAKES","summary":"Passenger side rear brake line rupture causing loss of braking during normal driving. No warning lamps or indication of failure prior to loss of braking.  Defective part is available for inspection as of 7/16/25.  No one needs to confirm issue as it was necessary to repair in order to safely drive vehicle.  I purchased replacement brake line and performed necessary repairs.  No one has inspected repair.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673434,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2025","dateComplaintFiled":"07/14/2025","vin":"2FMPK4J91HB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2017 Ford Edge. The contact stated that after shifting into reverse(R), the back over prevention camera image failed to display on the screen. The contact stated that the display screen was black and the message \"Camera Not Available\" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673535,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2025","dateComplaintFiled":"07/14/2025","vin":"2FMPK4J91HB","components":"ENGINE","summary":"A coolant intrusion required the long block to be replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672893,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2025","dateComplaintFiled":"07/11/2025","vin":"2FMPK4J90HB","components":"ENGINE","summary":"I am filing this report due to a serious and costly engine failure in my 2017 Ford Edge Titanium with the 2.0L EcoBoost engine. My vehicle has always been properly maintained and I recently experienced pre-mature engine issues at only 93,000 miles.   The issue began with rough starts, hovering RPMs, and eventually led to a complete engine failure. My mechanic diagnosed the problem as coolant intrusion into the engine, which I have since learned is a known issue covered by Ford\u2019s Technical Service Bulletin TSB 19-2208. It appears most people begin experiencing this issue at 50,000-90,000 miles.  The cost to replace the engine is between $8,000 and $9,000, and my vehicle is no longer under warranty. I am still paying off this car, which makes this financially devastating \u2014 and this failure occurred well before the end of a reasonable engine lifespan.  I\u2019m concerned this issue poses a safety risk, as coolant loss and engine failure could happen suddenly while driving. Ford has not issued a recall or formal repair program, despite hundreds (if not thousands) of similar complaints online.  I respectfully urge the NHTSA to investigate the 2015\u20132018 Ford Edge with the 2.0L EcoBoost engine for a potential recall or safety action related to premature engine failure due to internal coolant leaks.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672493,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2025","dateComplaintFiled":"07/10/2025","vin":"2FMPK4K94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine cylinders. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced and provided an estimate for the repair. The contact related the failure to Technical Service Bulletin Number: 19-2346. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 118,395.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672551,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2025","dateComplaintFiled":"07/10/2025","vin":"2FMPK4J91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to check the coolant level. Upon visual inspection, the contact observed that the coolant level was abnormally low after a recent service. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into cylinder #2, causing a misfire, and resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 83,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11671615,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2025","dateComplaintFiled":"07/07/2025","vin":"2FMPK3J96HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated and the vehicle went into IDLE Mode with the check engine warning light illuminated. The vehicle was able to restart.  The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 84,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11670719,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"07/02/2025","vin":"2FMPK4G96HB","components":"SERVICE BRAKES","summary":"Recently my brakes have become very spongy. We have replaced the brake pads, calipers, rotars and e-brake. They are still spongy and nothing has been resolving the issue. My lines have been bled 3 times now at a cost of $100 each time. I have to pump my brakes to tighten them. Mechanic cannot find any problems.  I see there is an open investigation with NHTSA regarding 2015-2017 ford edge braking systems. Not sure if mine is related or not, but something is wrong.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11670166,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2025","dateComplaintFiled":"06/30/2025","vin":"2FMPK4K9XHB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The vehicle was taken to an independent mechanic, where the contact was informed that the coolant reservoir was empty, and coolant was added to the vehicle; however, the failure persisted. Additionally, the contact stated that there was white smoke coming out of the exhaust pipe upon starting the vehicle. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant intrusion into cylinder #2. The vehicle was taken to the dealer, where the same assessment was made. The dealer determined that the engine needed to be replaced and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11670186,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2025","dateComplaintFiled":"06/30/2025","vin":"2FMPK4K90HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while the vehicle was being serviced, the check engine warning light illuminated. Additionally, the TPMS warning light was illuminated. The contact stated that coolant constantly needed to be added to the coolant reservoir before driving the vehicle. The local dealer was contacted. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 69,891.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11669942,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2025","dateComplaintFiled":"06/28/2025","vin":"2FMPK4J83HB","components":"POWER TRAIN","summary":"The rear differential is now needing to be replaced for the second time. My understanding is that this is a common issue with the Ford Edge.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11669753,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"06/27/2025","vin":"2FMPK4K94HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked and occupied, the contact\u2019s husband heard an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken an independent mechanic where it was diagnosed and determined that the engine block was damaged, there was coolant leaking into cylinder #1 and #2, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was then referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11669405,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2025","dateComplaintFiled":"06/26/2025","vin":"2FMPK4K95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to two independent mechanics and to the dealer, and it was determined that there was coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 74,635.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11668940,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2025","dateComplaintFiled":"06/24/2025","vin":"2FMPK3J91HB","components":"ENGINE","summary":"Bought this car a couple of years ago.  In the past 6 months we have had to have brakes/rotors fixed ($650), spark plugs, etc ($780). It's had issues with not starting after fueling up with gas. It's been riding rough and rattling/vibrating. Took it to mechanic and he told me it was a manufacturer issue with cylinder 3. Coolant has been leaking and causing misfires. Basically needs a engine rebuild. Recommended we call Ford dealership because it has had several reports filed for this reason. We immediately went to dealership and were basically told \"not our problem\". But we will run a diagnostic exam for $145 but unless it's under warranty it's your problem. We're like no thank you. Literally just had a $80 diagnostic exam done at the other mechanic.  Still owe several thousand on this vehicle that's now basically gonna sit and rot away. Mechanic told us it was unsafe to drive.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11668642,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2025","dateComplaintFiled":"06/23/2025","vin":"2FMPK4G98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. In addition, there was white smoke coming from the exhaust pipe. No warning light was illuminated. The vehicle was driven to the shoulder of the roadway and turned off. The vehicle was restarted and taken to the dealer where it was diagnosed with engine failure. The contact was informed that the failure was due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired.  The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11668079,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2025","dateComplaintFiled":"06/20/2025","vin":"2FMPK3J91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warming light illuminated, and the vehicle displayed low coolant level. The engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to a mechanic who diagnosed the vehicle and determined that coolant was leaking, and the engine had failed. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer, who confirmed the failure. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667691,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2025","dateComplaintFiled":"06/18/2025","vin":"2FMPK4K97HB","components":"SERVICE BRAKES","summary":"The rear brake lines completely failed, leaked as I drove down the driveway. Had to have the car towed and had to pay Ford to replace the lines; over $650. The front brake lines had done the same thing a few years ago. These Ford Edges have lots of manufacturing defects. I had to have the entire engine replaced due to fluid leaking into the pistons. Luckily it was under extended warranty, but Ford should have had to replace anyway since it's a well-documented problem. I'd like the rear brake lines to be under recall so I can get reimbursed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667705,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2025","dateComplaintFiled":"06/18/2025","vin":"2FMPK4K90HB","components":"ENGINE","summary":"I acquired a new 2017 Ford Edge. Despite adhering to all recommended maintenance protocols and with a mileage of 52,000, the vehicle was diagnosed with a \"coolant intrusion on Engine CYL 3.\" Subsequent investigation revealed this to be a documented issue associated with this Ford engine. I contacted Ford to explore their potential liability concerning the sale of a vehicle known to possess a design defect; however, they declined to assume any responsibility.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667748,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2025","dateComplaintFiled":"06/18/2025","vin":"2FMPK3G9XHB","components":"SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact stated that while depressing the brake pedal to start the vehicle, the brake pedal went to the floorboard. The contact went to the rear of the vehicle and became aware there was brake fluid leaking near the rear driver\u2019s side tire. The failure had occurred approximately one year ago on the passenger\u2019s side of the vehicle. The vehicle was towed to a certified mechanic who diagnosed the vehicle and determined that the brake lines were fractured in half. The contact was informed that the brake line needed to be replaced. The vehicle was scheduled to be repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 105,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667170,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2025","dateComplaintFiled":"06/16/2025","vin":"2FMPK4K91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that on several occasions while driving at undisclosed speeds, the check engine warning light illuminated. The contact stated that on several occasions, coolant was added to the vehicle, and the vehicle took longer to start. The vehicle was taken to a dealer, where it was diagnosed that there was coolant intrusion in the engine, and the engine block was cracked. The contact was informed that the engine needed to be replaced. The contact related to the failure of the Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure. The failure mileage was 81,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666752,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2025","dateComplaintFiled":"06/13/2025","vin":"2FMPK4K9XHB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the engine was idling roughly. Additionally, the check engine warning light was illuminated while driving. The vehicle was taken to the dealer, who diagnosed the vehicle with coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666219,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2025","dateComplaintFiled":"06/11/2025","vin":"2FMPK3G95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, the engine was running rough. The contact became aware of an abnormal coolant consumption. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the head gasket was leaking coolant into the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666306,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2025","dateComplaintFiled":"06/11/2025","vin":"2FMPK4K95HB","components":"ENGINE","summary":"The Ford 2.0L Ecoboost engine has been subject to Technical Service Bulletins due to coolant leaking into the cylinders causing recurring low coolant levels, rough running conditions, and engine misfire indicator lamps.  The cause is a poorly designed engine and requires an engine replacement to rectify.  The Ford dealership has quoted $10,000 for this repair. This issue has the potential to cause overheating or catastrophic engine failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666035,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2025","dateComplaintFiled":"06/10/2025","vin":"2FMPK4J93HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that while driving two weeks later, the check engine warning light illuminated again. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak onto the spark plugs and ignition coils. The vehicle was repaired; however, three days later the failure reoccurred. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666135,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2025","dateComplaintFiled":"06/10/2025","vin":"2FMPK4AP5HB","components":"SEATS,BACK OVER PREVENTION","summary":"The rear camera started to turn into a blue screen and sometimes it looked like static. We were told to go to Ford to change the camera (2020 or 2021?). After paying over $900 to fix the camera it broke yet again. We were 3 months past the 2 year warranty and was told if we wanted it fixed we would have to pay again. Now sometimes the camera works when backing out and sometimes its just solid blue. It is available for inspection upon request. This is risky because sometimes there are blind spots when turning our heads to ensure we are not going to hit a pedestrian. Also it takes me twice as long to reverse park due to having to use my mirrors to see the lines which causes drivers to honk or appear restless because I'm not fast enough which could cause me to crash into a parked vehicle. The problem has been confirmed by a dealership which is why they told us to replace it, but now they want us to replace it yet again. No warning lights.   The vehicle no longer detects if objects are nearby. This happened shortly before the camera went out. They quoted us on fixing it and we refused due to cost.  The vehicle drivers seat cooling and heating no longer works. It works for the passenger, but not the driver. This happened in 2019.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11665270,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2025","dateComplaintFiled":"06/06/2025","vin":"2FMPK4J97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated, and the engine was overheating. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11665347,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2024","dateComplaintFiled":"06/06/2025","vin":"2FMPK3G99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving on the highway at 65 MPH, the vehicle experienced a loss in motive power, with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the head gasket was blown, causing coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,400.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11665408,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2025","dateComplaintFiled":"06/06/2025","vin":"2FMPK3G94HB","components":"ENGINE","summary":"Car running rough, mostly when first cranked. Check engine light came on - misfire cylinder 2 and 3. Changed spark plugs and coil packs. Cleared code. Check engine light came back on. Changed fuel injectors. Reset codes. Check engine light back on. Same codes - misfire cylinder 2 and 3. Auto Start/stop turns off when car is rough on initial cranking. Coolant has a leak believed to be going into the cylinders. Have to add coolant every week  It is scheduled for a pressure test. Seems to be the same problem other 2.0L EcoBoost engines are having but my VIN is not part of the recall","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664989,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"06/05/2025","vin":"2FMPK3K92HB","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The 2.0 ecoboost engine  2017 Ford Edge Titanium coolant leaking  into many places. White smoke coming from exhaust  flooding into the streets  I have been told the Long block issue as well.  The vehicle was at an independent service center where it  sat for over three weeks while they worked hard trying to find the issues. Finally they advised me to get a second opinion through Ford which I did for over $300 for the same inspection. They have given me an outrageous estimate of over $16,000 to repair the issues.   This is a common issue with this particular engine.  I have read numerous complaints since purchasing it .  Ford needs to be held accountable for all these defective engines  they have yet to recall these dangerous vehicles.   My vehicle is currently sitting in storage because it is inoperable. I\u2019m still making loan payments on this defective vehicle.  I have reached out to Ford many times for assistance and they have turned me away.  I will soon have to file a Lawsuit against Ford if they do not come forward and resolve this issue.  I will never ever purchase another Ford.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11665158,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2024","dateComplaintFiled":"06/05/2025","vin":"2FMPK3J9XHB","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the center high-mounted third stop light was full of condensation, causing the light to become extremely dim. There was no warning light illuminated. The vehicle was taken to a local independent mechanic, where the vehicle was diagnosed, and the contact was informed that the third brake light was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11665207,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2024","dateComplaintFiled":"06/05/2025","vin":"2FMPK4K94HB","components":"ENGINE","summary":"Coolant intrusion into cylinder causing rapid corrosion of engine block.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664804,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"06/04/2025","vin":"2FMPK4K89HB","components":"ELECTRICAL SYSTEM","summary":"When I am putting my vehicle in reverse the camera at times has blacked out froze or even turned a weird color with lines on the screen I know there was recall for this but my vin was not included","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664832,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2025","dateComplaintFiled":"06/04/2025","vin":"2FMPK3K96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle intermittently failed to start immediately, and several attempts were needed to start the vehicle. The contact stated that whenever the vehicle was started, there was black exhaust coming from the exhaust pipes. The contact stated that there was a misfire while driving at various speeds and while the vehicle was idling. The temperature gauge indicated that the engine was overheating. The contact noticed coolant leaking into the reservoir. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the coolant reservoir was empty due to coolant intrusion in cylinder #1. The contact stated that DTC: P301 and  P304 were retrieved. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664260,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2025","dateComplaintFiled":"06/02/2025","vin":"2FMPK3K91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact's daughter owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to Speedy Auto, where it was diagnosed and determined that there was a misfire in cylinder #2 due to coolant intrusion in the engine. The contact was referred to the dealer for further assistance. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664294,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2025","dateComplaintFiled":"06/02/2025","vin":"2FMPK3G93HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The independent mechanic refilled the coolant reservoir. The contact stated that on a separate occasion, while driving 70 MPH, the engine overheated, causing the contact to wait for a while for the engine temperature to cool down. The vehicle was restarted; however, the failure reoccurred on 4 separate occasions. The contact stated that while the vehicle was at the residence, her husband checked the vehicle and the coolant reservoir was empty, and the vehicle failed to restart. The vehicle was not repaired after the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664306,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2025","dateComplaintFiled":"06/02/2025","vin":"2FMPK4K96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where DTC: P0302 was retrieved, indicating a misfire in cylinder #2. The mechanic informed the contact that there was a small amount of coolant leaking into the engine. The mechanic advised the contact to have another vehicle inspection performed in several years. The vehicle was not repaired, and the failure persisted. The vehicle was taken to Auto Zone, where DTC: P0302; was retrieved. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 69,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664175,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2024","dateComplaintFiled":"06/01/2025","vin":"2FMPK4J94HB","components":"ENGINE","summary":"Engine and Cooling Failure on my 2017 Ford Edge. Transmission operating poorly and check engine light was on.  Went to dealer for service, and was told faulty gasket is leading to coolant intrusion into the transmission.  Was told needed to replace engine at cost of $10,500.  This is a widespread issue on this model yet Ford refuses to recall it and fix it, and this despite the fact that they recalled other models with the same engine. An 8-year old car should not have to be junked.  The NHTSA needs to do the right thing and force Ford to recall this model and replace the engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663969,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2025","dateComplaintFiled":"05/30/2025","vin":"2FMPK4K97HB","components":"SERVICE BRAKES","summary":"Both rear break lines snapped and leaked within 1 momtj","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663637,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2025","dateComplaintFiled":"05/29/2025","vin":"2FMPK4K92HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing rough starts. The check engine warning light was temporarily illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that there was a misfire in cylinder #3. The dealer determined that a tune-up was needed. The tune-up was performed; however, the failure recurred, and the contact noticed that there was an abnormal burning coolant odor coming from the vehicle. The vehicle was taken back to the dealer, where it was diagnosed that there was coolant intrusion in the engine due to a crack in the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was then referred to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663724,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"05/29/2025","vin":"2FMPK4K98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact's mother-in-law owns a 2017 Ford Edge. The contact stated that while her mother-in-law was driving at an undisclosed speed from a right turn into traffic, the accelerator pedal was depressed, but the vehicle delayed accelerating as needed, almost causing a crash. The driver continued driving in the right lane. The contact stated that upon test-driving the vehicle the following day, the vehicle failed to accelerate and was undrivable. The contact stated that the vehicle later failed to start and was towed to the dealer. The dealer diagnosed that the engine had failed and needed to be replaced due to coolant intrusion into the engine. The contact stated that the vehicle had previously experienced excessive coolant consumption and was overheating. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered because the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 65,512.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662820,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2025","dateComplaintFiled":"05/23/2025","vin":"2FMPK4K95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while reversing at slow speeds, there was a misfire coming from the engine with the check engine warning light illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662550,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"05/22/2025","vin":"2FMPK3J94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated to start. The check engine warning light was illuminated. The contact stated that the spark plugs and the engine coils were replaced by an independent mechanic; however, the check engine warning light remained illuminated. The mechanic then performed a pressure test and determined that there was coolant intrusion into the engine block. The mechanic referred the contact to the dealer for assistance. The vehicle was taken to an unknown dealer, where it was confirmed that there was coolant intrusion into the engine block. The contact was informed that the vehicle was not covered under a recall or a warranty. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The contact was then referred to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662558,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2025","dateComplaintFiled":"05/22/2025","vin":"2FMPK4G94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle failed to accelerate as needed. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle had experienced rough idles upon startup, and there was white smoke coming out of the exhaust pipes. The vehicle was taken to the local mechanic, who diagnosed that there was coolant intrusion in the engine cylinder #2. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and the local dealer were notified of the failure and informed that the vehicle was not eligible for related extended warranty coverage. The failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662580,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2025","dateComplaintFiled":"05/22/2025","vin":"2FMPK4J91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated and the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant had leaked into the third cylinder, which caused the engine to fail. The contact was informed that the engine needed to be replaced.  The vehicle was not repaired.  An unknown dealer was contacted and referred the contact to the manufacturer for further assistance. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance.  The approximate failure mileage was 114,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662675,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2025","dateComplaintFiled":"05/22/2025","vin":"2FMPK4J95HB","components":"SERVICE BRAKES","summary":"Applied the brakes at a red light brake pedal went to the floor was a few blocks from home got home found right rear brake hose ruptured and brake fluid leaking out","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662163,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2025","dateComplaintFiled":"05/20/2025","vin":"2FMPK4AP8HB","components":"ENGINE","summary":"I had purchased the 8 year warranty plan for my 2017 Ford Edge.  The week before it expired, I took it in for a oil change and final check.  The mileage was only 42,542 miles.  Brakes were replaced under warranty and all looked good.  Literally the next time we drove it after getting home, at about 55 mph the check engine light came on, motive power was lost, and the brakes and gas pedal lost power.  After pumping the brake we got it stopped safely and then towed to the dealer.  The code they found was P06E9 and after checking, no engine rotation was detected and the engine was seized and had to be replaced.  I have a 2.7L EcoBoost engine which I have since learned has had many issues, class action lawsuits, and also a recall for Ford Edge years 2021 - 2022 for the same engine - replaced for free.  Since it was 10 days out of warranty, and literally 50 miles driven out of warranty, Ford would not do anything to repair the car even though the engine issue is a known problem.  Repair cost was quoted at $14,849.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11661995,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2025","dateComplaintFiled":"05/19/2025","vin":"2FMPK4G95HB","components":"ENGINE","summary":"Codes P0316 and P0302 misfire cylinder 2, could not remove plug due to seized to head due to coolant intrusion foul up threads of plug. Recommended replacement of long block and related hardware and gasket. Quote for new engine $9,350.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11661493,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2025","dateComplaintFiled":"05/16/2025","vin":"2FMPK3J98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting with the check engine warning light illuminated. The contact stated while driving at an undisclosed speed, there was a misfire coming from the engine while depressing the accelerator pedal. The vehicle was initially taken to an independent mechanic where the spark plugs, and ignition coils were replaced. Despite the engine repair, the failure returned, and the vehicle was taken back to the independent mechanic. The mechanic performed another diagnostic test and discovered that there was coolant intrusion into the engine. The vehicle was then taken to a local dealer where the vehicle was diagnosed with the same failure as the independent mechanic and the contact was informed that the engine long block needed to be replaced and the contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered the contact no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 93,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11661549,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2025","dateComplaintFiled":"05/16/2025","vin":"2FMPK3J91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into several cylinders, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 108,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11661104,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2025","dateComplaintFiled":"05/15/2025","vin":"2FMPK3G96HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 45 MPH downhill, the brakes became inoperable. The contact stated that the vehicle failed to stop when the brake pedal was depressed. The driver turned the steering wheel from side to side to slow the vehicle. The contact stated that the brake pedal was depressed and went to the floorboard. The contact stated that the vehicle drove through a stop sign and eventually came to a stop. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed there was no recall associated with the VIN. The failure mileage was approximately 113,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11661139,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2025","dateComplaintFiled":"05/15/2025","vin":"2FMPK4J95HB","components":"SEAT BELTS,SERVICE BRAKES","summary":"I have been fixing my brakes and rotors every 4 months.  3 times my brake line has busted.  The first time there was a recall and it was fixed.  The second time I almost died had to hop a curb to stop I had my baby in the car with me.  Ford apologized and gave me a free extended platinum warranty and fixed the problem.  This last time I was pulling out of the pharmacy and my peddle went straight to the floor and I couldn't stop I was luckily in a empty parking lot.  I keep having problems with the brakes and loud squealing noises. I stopped going to the dealership because they said I drive alot and need new breaks every 4 months, when I shouldn't need breaks every couple thousand miles. I'm being tooken advantage of.  I can't afford to keep getting brakes and rotors.  I'm a single mom on disability. I just got new break pads and rotors and calipers a month ago.  I brought my truck into a mechanic to clean the break parts because my rims are so dirty and the squealing is so loud and when I come to a complete stop my truck feels hesitant.  The mechanic cleaned & greased my pads and calipers and out some red paste said that should help but it didn't.  This is absolutely insanity.  Something is wrong.  This is the 2nd time my passenger seat belt has stopped working and my air bag light is on.  I can't afford to take it back to the dealership and pay 100s of dollars. This has been a repeating problem for years with the breaks.  5 years to be exact.  And 8 months ago I fixed the seatbelt.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11661230,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"05/15/2025","vin":"2FMPK4K96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the independent mechanic, who determined that coolant intrusion into various cylinders had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11661310,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2025","dateComplaintFiled":"05/15/2025","vin":"2FMPK3J92HB","components":"SERVICE BRAKES","summary":"On the morning of [XXX], I left home in my vehicle for work and felt a difference in brake pressure. After about a block away from home the brake pedal started hitting the floor every time I engaged it. The dashboard indicated that the brake fluid was low, so I returned home to check it and fill up. As I started it up again and engaged the brakes it still hit the floor. On making a visual inspection of the area, pool of fluid was discovered on the ground. I took it to a shop and was informed that the right rear hose was busted. So I had to have it replaced.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660610,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2025","dateComplaintFiled":"05/13/2025","vin":"2FMPK3J94HB","components":"ENGINE","summary":"My 2017 Ford Edge with the 2.0L EcoBoost engine has been diagnosed with the coolant intrusion issue covered by Ford\u2019s Technical Service Bulletins (TSBs) 19-2172 or 22-2229. Initially, engine code P0301indicating misfire in cylinder 3. Ford Dealership Hassett Ford Wantagh NY confirms the TSB issue and recommends long block replacement. There is a danger of engine fire, engine failure and stalling. My odometer is 74,000 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660054,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2025","dateComplaintFiled":"05/09/2025","vin":"2FMPK4J98HB","components":"ENGINE","summary":"Started the engine of my 2017 Ford Edge and it sounded different. It ran rougher then usual. Stated to my passengers that the car was not sounding right. Shortly there after on the highway at 55mph, the check engine light came on. The car continued to run rough that night. The next day when I started it, the check engine light was still on and I called the Ford dealer for a service appt. At the appt they informed my husband that my 2017 Ford Edge needed a new engine because coolant was leaking into cylinder. Told us we had 10000 miles before we must replace the engine. Appx cost $6000-$7000 Just 2 weeks before while having the oil changed and new brakes installed (because the check brake light came on), they had informed me that the water pump had a tiny leak that I might want to fix but to keep an eye on the temp gauge and carry some coolant until it got fixed. Appx cost $600-$700. Did not fix. Then check engine light came on. Have not fixed engine.  Only 98700 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11658377,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2025","dateComplaintFiled":"05/02/2025","vin":"2FMPK4J97HB","components":"ENGINE","summary":"There are approximately 78,000 miles on the car.  Recently, a rough start caused the \"check engine\" light to come on.  After taking it to a repair shop, the mechanic discovered there was coolant seeping into the #1 cylinder.  Research confirmed that it was a known issue associated with a 'porous block' created during the casting process.  Ford has known about this issue with the 2.0 In-line 4 eco-boost engine for over a decade and has not recalled the engine or offered to make any sort of restitution.  Repair cost is estimated to be $8,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11658544,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2025","dateComplaintFiled":"05/02/2025","vin":"2FMPK4K99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that when the vehicle was started, the vehicle was idling roughly. The contact stated that there was a misfire in the engine that nearly caused the vehicle to stall while driving. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic, and the contact was informed that the coolant level was very low. The contact stated that the failure was recurring. The contact returned the vehicle to the same mechanic who diagnosed the vehicle and determined that coolant was leaking into the engine and the engine was misfiring. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 46,126.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657498,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2025","dateComplaintFiled":"04/29/2025","vin":"2FMPK3K97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact proceeded to use a diagnostic scanner and retrieved a code for a misfire in cylinder #3. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and it was confirmed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,920.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657589,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2025","dateComplaintFiled":"04/29/2025","vin":"2FMPK4K98HB","components":"ENGINE","summary":"Coolant Intrusion on EcoBoost 2.0L engine, cylinders #2 and #3 due to head gasket failure.  Failure is due to open deck coolant system on engine re-design which was done on 2017- 2019 model years.  The engine redesign (to get more horsepower) required more cooling so they \"channeled\" coolant between the cylinders leaving very little space for head gasket to seal.   The only \"fix\" (see their TSBs) is to replace the entire long block on the vehicle. This replacement long block is not the same design, but a instead is a new one which has been re-engineered specifically because of the faulty design mentioned above. The cost quoted to do this through the Ford dealer that sold the car when it was new is $7,608.12. Ford customer service has been asked for financial assistance and has refused to provide any financial support.   The vehicle in question only has 59,652 miles on it.  TSBs issued re this are:   19-2346 and 22-2229","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11656599,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/24/2025","vin":"2FMPK4K90HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that during start up, the vehicle was shuddering and vibrating abnormally with the check engine warning light illuminated. The vehicle was taken to the local dealer who replaced the purge valve and spark plugs but the failure persisted. The vehicle was taken back to the dealer and was diagnosed with coolant intrusion into the cylinders. The contact was advised that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 77,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11656385,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"04/23/2025","vin":"2FMPK3K92HB","components":"ENGINE","summary":"Vehicle has the 2.0 EcoBoost Turbo engine. The original engine produced same issues, mechanic found coolant intrusion at around 78,000 mi and replaced it for around $6,000 out of pocket in March of 2023. Logged everything with the local Ford to ensure new engine warranty stayed intact. Now the replaced engine is experiencing the same and also more concerning issues. Starting in Late January early February 2025, engine has 19,000 mi, vehicle has around 97,700 mi. Vehicle issues began with rough idling & white exhaust at cold start. Vehicle began shutting off while driving. It would never show any signs beforehand, would be driving normally, and then suddenly vehicle shut off and losses all power. Happened 5 times to me going speeds averaging from 35-75, including 3 times on a highway. Took vehicle into shop multiple times to rule out issues. Mechanic noticed a leaking gasket (commonly known issue with this engine), knowing the engine had warranty it was towed to the local Ford dealership. Dealership said the engine was experiencing coolant intrusion. However, in order to even request for an engine replacement under warranty they would have to do an engine teardown at around $5,000 in labor out of pocket. This vehicle is unpredictable and has sat undriven since February 2025. Ford is doing everything to get out of fixing their manufacturing issue & to disprove the part warranty that no one will give me a copy of. This issue is also logged on the Service Bulletin 19-2346","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11656163,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2025","dateComplaintFiled":"04/22/2025","vin":"2FMPK3J96HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the brake pedal failed to function as intended. The contact's wife stated that the brake pedal felt unusually soft and spongy while depressed. The contact's wife stated that the brake pedal was depressed to the floorboard; however, the vehicle failed to stop.  The contact's wife stated that the failure caused her to drive through several red lights. The contact's wife drove the vehicle into a parking lot and depressed the brake pedal to the floorboard and the vehicle eventually stopped. The vehicle was parked and then towed to an independent mechanic where the vehicle was diagnosed with a leak in rear brake hoses. The contact was informed that both brake hoses needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,898.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11655715,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2025","dateComplaintFiled":"04/20/2025","vin":"2FMPK3G94HB","components":"ENGINE","summary":"engine coolant intrusion issues, white smoke when you start the car","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11654955,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2025","dateComplaintFiled":"04/16/2025","vin":"2FMPK4J95HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, there was an engine misfire, and the vehicle then lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11654994,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2025","dateComplaintFiled":"04/16/2025","vin":"2FMPK3J9XHB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 30 MPH, the vehicle lost motive power and failed to respond when the accelerator pedal was depressed. The check engine warning light was illuminated. The contact stated that the vehicle slowed down and was losing motive power. The vehicle was then taken to a dealer where the air filter was replaced; however, the failure persisted with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with combustion chamber failure and engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11655068,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2025","dateComplaintFiled":"04/16/2025","vin":"2FMPK3G96HB","components":"ENGINE","summary":"Engine light and warning light came on said engine coolant over temp, coolant leaking out, took it to ford dealership and they said the coolant is leaking into the cylinder and burnt the engine, said its a known problem thats been happening, they cant repair the engine, they have to replace the whole thing for $10,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653954,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2025","dateComplaintFiled":"04/10/2025","vin":"2FMPK3J97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into various cylinders, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 117,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653459,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"04/08/2025","vin":"2FMPK3J92HB","components":"ENGINE","summary":"The car started burning through coolant. A pressure test was done to determine if there way a leak, and there wasn\u2019t. About a week later it missed when I started the car and the check engine light came on. The light was from code P0304 which is a 4th cylinder misfire. This is posted as a service technical bulletin by Ford. As we drove the car it started to misfire while driving. I was worried it would stop running while I was driving. We took the car to AutoNation Westlake Ford. They determined it is coolant intrusion into the 4th cylinder and it is from a design flaw with the engine. It is a mechanical defect due to poor engine design. The entire engine needs replaced. I have called Ford customer service and they said there is nothing Ford can do to even assist with the $11,000 repair of the car. I am left with a car I cannot drive due to safety concerns for myself and others on the road. I either try to figure out how to pay $11,000 for the repairs or scrap the car and have nothing to show for it. It is in amazing condition. 104,000 miles. I have pictures attached of the bore scope used to see where the leak is happening. The coolant is seen on the mating surface of the engine block and running down into the 4th cylinder. You can see the previous trails of fluid all along the side of the engine as well.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653175,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2025","dateComplaintFiled":"04/07/2025","vin":"2FMPK4K97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into cylinder #3, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653231,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/07/2025","vin":"2FMPK3J96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust, and the heat was inoperative. The check engine warning light was intermittently illuminated. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 82,070.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653293,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2025","dateComplaintFiled":"04/07/2025","vin":"2FMPK3J99HB","components":"SERVICE BRAKES","summary":"Spontaneous rupture of rear passenger brake line.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653051,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2025","dateComplaintFiled":"04/06/2025","vin":"2FMPK4J94HB","components":"ENGINE","summary":"March 9, 2025 Big O installed 4 new tires on my 2017 Ford Edge w/Eco boost engine.  March 22, 2025 engine light came on while driving. Because I just had it at Big O, I took it back to them to check. March 24, 2025 Big O diagnosed my car when code P0303 came on. Spark plugs were good, but technician saw via camera that coolant was leaking into the engine. I was told to call Ford & that I probably had to replace the entire engine. I called Groove Ford. Service manager confirmed with that code that I needed a new engine. It was out of warranty & had no recalls yet. I have always taken great care of my car & was shocked to hear this! From my research, Ford has known about this problem for years. I reported it to Ford customer service & got a claim number. They also said they won't provide financial assistance. This is my 2nd Ford & I'm REALLY disappointed with them. There are hundreds of people like me that have this problem with their Ford vehicle. A recall needs to be done!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11653057,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2020","dateComplaintFiled":"04/06/2025","vin":"2FMPK4J9XHB","components":"BACK OVER PREVENTION","summary":"The rear back up camera is extremely fuzzy for the display or image and has resulted in near miss with fixed object incidents","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652684,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/03/2025","vin":"2FMPK4J92HB","components":"ENGINE","summary":"TSB 22-2229 - Technical Service Bulletin issued by Ford regarding a coolant leak issue in certain 2.0L EcoBoost engines, potentially leading to engine failure and requiring engine replacement. This happened to my vehicle in the Ford dealership told me I need to replace my engine and I think Ford needs to replace the engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652290,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2025","dateComplaintFiled":"04/02/2025","vin":"2FMPK4J98HB","components":"ENGINE","summary":"Took the car for routine oil change and was informed the head gasket is failing, coolant and oil are mixed posing a safety hazard to drive the vehicle (that I make payments on still)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652310,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"04/02/2025","vin":"2FMPK3J92HB","components":"ENGINE","summary":"My vehicle started going through coolant. Next, it started to misfire and was having the check engine light come on. It had the code P0304. It was a cylinder 4 misfire. We took it in to get diagnosed at AutoNation Westlake Ford. It is part of the technical service bulletin. There is coolant leaking into the 4th cylinder of our vehicle causing this issue. It is now happening while driving. We contacted for customer service to see if they have any programs to assist with the repairs needed because the entire engine needs replaced and it is a known malfunction due to poor engine design. They said there is nothing that can be done from them.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652049,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2025","dateComplaintFiled":"04/01/2025","vin":"2FMPK4J95HB","components":"ENGINE","summary":"The contact owns 2017 Ford Edge. The contact received notification of Customer Satisfaction Program: 22N12. The vehicle was taken to a dealer where the vehicle was inspected but no repairs were performed. The contact stated that approximately 10 months later, while driving at an undisclosed speed, the contact heard a loud clicking sound coming from the engine compartment before the vehicle lost motive power. The vehicle was taken to an independent mechanic and the contact was informed that the sound was internal in engine and a valve might be coming apart, and to take the vehicle to a dealer for assistance. The vehicle was taken to a dealer and was diagnosed with a cracked flex plate. The contact was informed that the flex plate needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 122,934.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2025","dateComplaintFiled":"03/31/2025","vin":"2FMPK4G98HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving on several occasions at various speeds, the vehicle lost motive power. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2024","dateComplaintFiled":"03/31/2025","vin":"2FMPK3J97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who observed a misfire in cylinder #2, due to coolant intrusion, causing engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 68,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651871,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2024","dateComplaintFiled":"03/31/2025","vin":"2FMPK3G98HB","components":"ENGINE","summary":"2017 Ford Edge begin overheating. Diagnostic test revealed a cracked block & coolant consumption issues. This vehicle has a 2.0 Ecoboost with open block design. The diagnostic test was performed by Jones Automotive, Germantown TN. Since the vehicle isn't drivable, it has not been taken to a Ford dealership.  What I've ended up with in a mixture oil and coolant with a sludge consistency filtering throughout the engine which is now a non-operational vehicle with ~ $5,000 payoff. As far as safety is concerned, this vehicle was in danger of the engine catching fire. The only warning received was the engine overheating which prompted me to take it our ship to determine the problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651489,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2025","dateComplaintFiled":"03/29/2025","vin":"2FMPK4J95HB","components":"ENGINE","summary":"The coolant was leaking into the cylinder. Engine made loud wheezing sound and car would not accelerate.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651053,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"03/27/2025","vin":"2FMPK4G94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder head, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 73,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11650761,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2025","dateComplaintFiled":"03/26/2025","vin":"2FMPK3J99HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that after having an oil change performed on the vehicle, the check engine warning light illuminated. In addition, the engine was shaking abnormally while starting the vehicle. The vehicle was taken back to the dealer, where a diagnostic test was performed. The diagnostic test indicated a possible engine failure. The contact was informed that due to the high volume of customers, it would be weeks before an extensive diagnostic test could be performed on the vehicle. The vehicle was taken to another dealer where an extensive diagnostic test was performed. The diagnostic test showed coolant intrusion into cylinder #1. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was 66,400.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11650941,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2024","dateComplaintFiled":"03/26/2025","vin":"2FMPK3J92HB","components":"ENGINE","summary":"I bought this 2017 Ford Edge SEL with the 2.0L Ecoboost engine as a used vehicle in 2022. It started to have unexplained coolant loss and a check engine light indicating a misfires in cylinders #2 and #3. The car was taken to a local Ford dealer who diagnosed it with \"COOLANT INTRUSION CYLINDER #2\" and they indicated that it was a known issue with this engine but Ford had not issued a recall. They also indicated that the defect creates a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. They said my only option was a complete engine replacement at my own cost.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11650432,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2025","dateComplaintFiled":"03/25/2025","vin":"2FMPK4G96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at approximately 60 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine, which caused a crack in the cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 89,800.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11650450,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2023","dateComplaintFiled":"03/25/2025","vin":"2FMPK4K96HB","components":"ENGINE","summary":"Anti-freeze leak, had to replace engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11650613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2025","dateComplaintFiled":"03/25/2025","vin":"2FMPK3J99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving on the highway at 60 MPH, the transmission was taking longer than normal to shift to higher gears, with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11649975,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"03/23/2025","vin":"2FMPK4J98HB","components":"ENGINE","summary":"August 2024 check engine light illuminated and white smoke coming from exhaust. Upon inspection, it was determined coolant was leaking into a cylinder causing corrosion and intrusion of the coolant into the engine.  The car had 111,426 miles with no warranty. I had the engine replaced at a cost of $5710. This was a known problem by Ford causing them to issue Technical Safety Bulletin 19-2208, but did not notify the consumers. There are several class action suits for this identical issue. The recent Ford recall of the 2.0 eco boost engine in other models should have also included the 2017 Ford Edge.  Ford sold this vehicle knowing the coolant intrusion would cause critical engine failure while driving leading to possible catastrophic wrecks.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11649845,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2025","dateComplaintFiled":"03/22/2025","vin":"2FMPK3G90HB","components":"POWER TRAIN","summary":"Engine is overheating due to coolant intrusion due to manfracturing error.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11649510,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2025","dateComplaintFiled":"03/20/2025","vin":"2FMPK3K97HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 124,751.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11649164,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2022","dateComplaintFiled":"03/19/2025","vin":"2FMPK3G96HB","components":"ENGINE","summary":"Cylinder misfire . Coolant leak into engine .","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11648302,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2025","dateComplaintFiled":"03/14/2025","vin":"2FMPK4K89HB","components":"STEERING,UNKNOWN OR OTHER","summary":"My adaptive steering light came on and my steering wheel turned to the left like I am turning left. I am on social security and can not afford to pay 4000 dollars to have this fixed. Ford has a recall on 2017 edges for this. All these steering wheels are made just alike. This vin# should be included in the recall. I do not want to have an accident due to them not fixing this vehicle. Please help me with this. Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11648329,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2022","dateComplaintFiled":"03/14/2025","vin":"2FMPK4J90HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a blown head gasket, and coolant intrusion into cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired by an independent mechanic and the spark plugs and ignition coils were replaced. The failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 106,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11648147,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2025","dateComplaintFiled":"03/13/2025","vin":"2FMPK4G97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that coolant intrusion had caused a misfire in cylinders #2 and #3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 97,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11648236,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2025","dateComplaintFiled":"03/13/2025","vin":"2FMPK3G97HB","components":"ENGINE","summary":"The engine shuddered upon startup, and the check engine light illuminated. The vehicle was to the dealership Redlands, CA. The service advisor informed us that engine needed to be replaced according to Ford's recommendation as per TSB22-2229. The repair cost for a known flawed design is $9,30000. If the engine seized up, serious accident could occur.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11647471,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2025","dateComplaintFiled":"03/10/2025","vin":"2FMPK4K94HB","components":"SERVICE BRAKES","summary":"Fall of 2024 my right/rear brake line blew. March 3rd 2025 the left/rear brake line blew. Left with  no brakes both times and costly repairs. Called my Ford dealer and they said there is no recalls. My mechanic said that both break line failed. There were no warning signs either time. Very scary and dangerous!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11647464,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2025","dateComplaintFiled":"03/10/2025","vin":null,"components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that there was coolant intrusion into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and was aware that the failure was a known failure by the manufacturer. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11647056,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2025","dateComplaintFiled":"03/07/2025","vin":null,"components":"STEERING,ELECTRICAL SYSTEM","summary":"I turned my car on and a Warning light of adaptive steering sensor came on. Then my steering wheel was not in the correct position while I was driving. I only have 80 thousand miles on this vehicle. I feel like this vehicle should have been included the recalls of the other 2017 ford edges. Adaptive steering issues. Please add my VIN # to the recall so I can fix this. I\u2019m afraid to drive it now. Thank you for your time with this problem. I can\u2019t afford to fix this. I was told it would cost close to 4000 dollars.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11646418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2025","dateComplaintFiled":"03/05/2025","vin":"2FMPK4J96HB","components":"ENGINE","summary":"See attached complaint","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11646349,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2025","dateComplaintFiled":"03/04/2025","vin":"2FMPK4J83HB","components":"SERVICE BRAKES","summary":"The parking brake may fail. There is a common problem when looking online.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11646373,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2024","dateComplaintFiled":"03/04/2025","vin":"2FMPK3J90HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 45 MPH, the vehicle started losing coolant. The check engine warning light was illuminated. On another occasion, the engine started to overheat, and the coolant reservoir needed to be refilled weekly. The vehicle was taken to an independent mechanic where it was diagnosed with a blown head gasket. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11646385,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2025","dateComplaintFiled":"03/04/2025","vin":"2FMPK4K95HB","components":"ENGINE","summary":"Check engine light came on and I took it to the dealer. They determined there is a coolant intrusion and the fix is replacing the engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11645844,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2025","dateComplaintFiled":"03/02/2025","vin":"2FMPK4K95HB","components":"ENGINE","summary":"Engine block failure at 87,876 miles.    Ford inspected and admitted to a faulty design with this engine.  Engine failure is the safety issue","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11645680,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2025","dateComplaintFiled":"02/28/2025","vin":"2FMPK3K9XHB","components":"SERVICE BRAKES","summary":"*Left rear brake failure.   *Hard to stop - spongy brake pedal goes to floorboard when trying to stop. *Independent service center confirmed left rear brake hose leak. *Only the service center inspected the vehicle. *No warning lamps or messages of the problem prior to the failure.  The problem first appeared the day of the brake failure. *I had the car towed to the independent service center.  They found the left rear brake hose leaking brake fluid.  They suggested replacing both rear brake hoses.  Once replaced, they did not notice any other issues on the test drive afterwards.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11645434,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2023","dateComplaintFiled":"02/27/2025","vin":"2FMPK4AP3HB","components":"SERVICE BRAKES,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER","summary":"On multiple occasions, the climate control system cuts out causing no defrost,  the wipers stop working, and while driving the rear brake line failed which almost caused an accident.  Ford stated it was outside of the warranty however the vehicle is driven only on streets and seems like a strange failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11644540,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"02/24/2025","vin":"2FMPK4G99HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, there was an abnormal white smoke coming from the exhaust pipe. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to an independent mechanic, where a tune-up was performed. The contact stated while driving at various speeds, the contact noticed a fluid leaking sound. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that spark plug #2 had failed. The dealer replaced all the spark plugs; however, the failure persisted. The dealer diagnosed that coolant intrusion in the fuel tank and the oil had caused the engine to fail. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11644646,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2025","dateComplaintFiled":"02/24/2025","vin":"2FMPK3J97HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the head gasket was faulty, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11643970,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2025","dateComplaintFiled":"02/20/2025","vin":"2FMPK3J92HB","components":"POWER TRAIN","summary":"Started car and heard rattling noise. Took the car to shop and was told it was the flex plate. Called Ford to see if I could get it repaired under  CSP 22n12 I was told I COULD NOT because I previously took my car to the Ford dealer because it was driving rough and making a sound so I took it in to see if it was the flex plate (another Ford dealer diagnosed it with the coolant intrusion issue) and because they said they inspected it and despite making no repairs the dealership closed the CSP 22N12 on my car. I called Ford Customer Service and was told I could file a complaint but there is nothing that they can do. First I had to deal with coolant intrusion and now the flex plate!  I think it\u2019s horrible that the consumer has to keep being financially responsible for the flaws of this suv. Another defective part that I\u2019m left paying for and now my car has to just be parked until I can afford it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11643677,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2025","dateComplaintFiled":"02/19/2025","vin":"2FMPK3J9XHB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The contact was made aware of an unknown Technical Service Bulletin; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 46,686.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11642797,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"02/14/2025","vin":"2FMPK3K9XHB","components":"ENGINE","summary":"2017 Ford Edge Titanium with 61,000 miles had faulty engine installed during manufacturing and is experiencing the common issue as other Ford Customers.  The vehicle is experiencing coolant intrusion into the engine, specifically cylinder #2.  Ford has denied the replacement of the engine (even though the vehicle only has 61,000 miles) and expected to replace the long block engine for $9,809.59.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11641958,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"02/11/2025","vin":"2FMPK3J94HB","components":"ENGINE","summary":"I bought the car used from a Ford Dealer in October 2024.  The car had a clean CARFAX and solid maintenance history and just under 40,000 miles at time of purchase.  In December 2024, there were several instances of rough idle at time of cold start that quickly cleared.  In January 2025, it stopped blowing heat.  My local garage found it was low on coolant but could not identify a leak.  A few more days of driving showed continued loss of coolant.  I brought it back to dealer I bought it from and their service department confirmed there was coolant in the engine cylinders and a full engine replacement was needed - a condition consistent with Ford's Technical Service Briefing issued in 2019. Ford customer service is unwilling to support the cost of that repair due to the age of the vehicle.  Ford has admitted that there was a manufacturing defect in some of their engine line across models.  They issued a recall for certain models with this issue, but not for my vehicle.  It is insane to me that a car manufacturer, who acknowledges a mistake in production of their engines won't stand behind a vehicle with less than 45,000 miles on the engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11641331,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2025","dateComplaintFiled":"02/07/2025","vin":"2FMPK3J95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that upon checking the coolant reservoir, the contact became aware that the coolant level was low. No warning lights were illuminated. The contact used a diagnostic scanner and retrieved fault codes for a misfire in cylinders #1 and #2. The contact researched the failure and concluded that the failure might be because of coolant intrusion into the engine. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640796,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2025","dateComplaintFiled":"02/05/2025","vin":"2FMPK4J96HB","components":"ENGINE","summary":"I AM IN NEED OF A SECOND ENGINE REPLACEMENT SINCE THIS VEHICLE WAS BOUGHT BRAND NEW. SAME SYPTOMS AND SAME PROBLEM AS CONFIRMED BY FORD DEALERSHIP. COOLANT INTRUSION ON CYLINDER 3. CODES P0303 AND P0316. THIS IS A KNOWN DESIGN FLAW FOR THE 2.0 ECOBOOST ENGINE. A NEW ENGINE BLOCK WAS REDESIGNED IN 2019 TO ADDRESS THIS KNOWN PROBLEM. I FILED A CASE WITH FORD, BUT THEY SAY THERE IS NO ASSISTANCE FROM THIS  KNOWM PROBLEM. FIRST ENGINE WAS REPLACED WITH 20,000 MILES AND NOW AT 103,000 IT NEEDS REPLACED AGAIN $7,200. THE VEHICLE HAS BEEN MAINTAINED AS ASKED BY FORD AND I HAVE ALSO RECEIPTS TO VALIDATE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640834,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"02/05/2025","vin":"2FMPK3J92HB","components":"ENGINE","summary":"The contact's friend owns a 2017 Ford Edge. The contact stated that while driving 35-45 MPH, the engine light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the engine block was cracked. The vehicle was taken to another local dealer, Riverside Ford of Tulsa (745 W 51st St, Tulsa, OK 74107); and was diagnosed and determined that the engine block was cracked. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 51,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11641017,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2025","dateComplaintFiled":"02/05/2025","vin":"2FMPK4J93HB","components":"ENGINE","summary":"**Incident Summary:**  I am reporting an issue with my 2017 Ford Edge with an EcoBoost engine. The vehicle has 39,844 miles on it. The component that failed is the head gasket, which has warped due to coolant intrusion. This issue led to the necessity of a full engine replacement. The vehicle is available for inspection upon request.  **Safety Concerns:**  The malfunction compromised my safety and the safety of others as it led to the car overheating and the check engine light coming on. These symptoms started during the summer. Overheating poses a significant risk, potentially causing engine failure while driving, which could lead to dangerous situations on the road. Moreover, the presence of coolant in the oil and exhaust fumes indicated severe engine damage, which could have resulted in a fire hazard if not addressed promptly.  **Problem Reproduction and Confirmation:**  The problem has been reproduced and confirmed by an authorized Ford dealership. They performed a detailed inspection and diagnosed that the engine needs to be replaced due to the warped head gasket and coolant intrusion.  **Inspections:**  The vehicle and the failed component have been inspected by the Ford dealership. No inspections have been conducted by police, insurance representatives, or other authorities.  **Warning Signs:**  There were warning signs prior to the complete failure. The check engine light started coming on intermittently over the summer, and the car began to overheat. These symptoms indicated an underlying issue, which eventually led to the discovery of the warped head gasket and coolant intrusion.  **Assessment:**  Based on the inspections and symptoms, it is clear that the coolant intrusion into the engine led to the head gasket's failure. This is a known issue with EcoBoost engines, and it caused significant damage, warranting a complete engine replacement.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640599,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"02/04/2025","vin":"2FMPK3K91HB","components":"ENGINE","summary":"The check engine light comes on due to coolant intrusion into the cylinder. The repair is to replace the engine! This issue has been affecting many Fords, resulting in the issuance of a Technical Service Bulletin.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"02/03/2025","vin":"2FMPK4G94HB","components":"ENGINE","summary":"The vehicle check-engine light is on and it idles rough at startup. Ford dealer inspected and reported coolant had leaked into the engine. This put my family and others at risk as a potential fire hazard due to overheating.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640383,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2025","dateComplaintFiled":"02/03/2025","vin":"2FMPK4J90HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who observed a misfire in cylinder #4, and diagnosed a failure with the head gasket. The vehicle was not repaired. The manufacturer was not notified of the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640047,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"02/01/2025","vin":"2FMPK3J97HB","components":"ENGINE","summary":"M","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640134,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2025","dateComplaintFiled":"02/01/2025","vin":"2FMPK3J91HB","components":"SERVICE BRAKES","summary":"My 10yr old son and I were coming to stop light only to press the breaks and not be able to stop completely until using the parking break. Unfortunately this is the 3rd time since 2021we have experienced the shocking reality of suddenly no being able to stop. (no fluid where parked, no warning lights no sounds) I had my car towed to the dealership and (even though the front break line was replaced twice in the past) the Ford service center was quickly able to identify the cause of the leak and is charging me $1750 to fix the same problem with the back brake hose since recall only covered the front.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11639979,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"01/31/2025","vin":"2FMPK4K89HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while the vehicle was idling in the driveway, the temperature gauge was showing that the indicator had raised to HOT, and the message \"Engine Coolant over Temperature\" was displayed on the instrument cluster. The contact shifted the gear selector into drive(D) and accelerated and the temperature gauge lowered back to the normal engine temperature. The contact stated that the failure also occurred while stopped for a traffic light or traffic sign. The contact had taken the vehicle to a local dealer, where it was diagnosed and DTC: P0217 and P1285 were retrieved, showing that there was a coolant leak at the water pump weep hole. The dealer determined that the water pump, timing chain, and other hardware needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 121,122.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11639609,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2022","dateComplaintFiled":"01/30/2025","vin":"2FMPK4J93HB","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was parked, the contact became aware of condensation inside the rear taillight assembly. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure.  The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11639162,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2025","dateComplaintFiled":"01/28/2025","vin":"2FMPK3K9XHB","components":"SERVICE BRAKES","summary":"My right rear brake hose ruptured while pulling into my garage.  Peddle went soft and I had to throw it in park in order to not hit the wall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11638855,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"01/27/2025","vin":"2FMPK4K96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle was consuming an excessive amount of coolant. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined that there was a misfire in the engine and there was coolant leaking into cylinder #2. The contact was informed that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 64,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11638366,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2025","dateComplaintFiled":"01/24/2025","vin":"2FMPK3K96HB","components":"ENGINE","summary":"Coolant Intrusion issue - this is a known issue subject to a class action lawsuit.  My vehicle was textbook - check engine light with accompanying code for a misfire on Cylinder 3.  Then it would run rough upon starting.  Next, the heater was acting up (on and off).  Then billowing white smoke that smells sweet.  Coolant reservoir was low,  but not empty.  Vehicle has 75,000 miles on it and is not drivable without a $7000-$9000 long block replacement due to the risk of fire.  Called Ford customer service and was told the TSB did not even apply to my vehicle (as though a known design defect is related to a particular manufacturing facility).","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11637938,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2024","dateComplaintFiled":"01/23/2025","vin":"2FMPK3G96HB","components":"ENGINE","summary":"I was driving down the highway at highway speeds (60-70mph), and bunch of lights came up on my dashboard. Primarily, the vehicle was indicating a high temperature issue. Due to this high temperature, the vehicle went into \u201clow power mode\u201d, to conserve heat, which caused my gas pedal to respond slowly, and leaving me feeling very unsafe. I have since gotten the car inspected and repaired. The independent service center (Christian Brothers - Fossil Creek), identified that the issue was a coolant intrusion into 2 cylinders that effectively ruined the engine. I had to have a whole engine replacement. Ford is not offering any support, even though the NHTSA has reported it as a known problem with this engine type (bulletin 19-2346)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11637413,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"01/21/2025","vin":"2FMPK4AP0HB","components":"STEERING","summary":"The steering adaptive controls have malfunctioned causing the steering wheel to become misaligned.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11637068,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"01/20/2025","vin":"2FMPK3J92HB","components":"ENGINE","summary":"2L EcoBoost Engine was diagnosed as having porosity issues (tiny holes throughout engine which causes the coolant to leak into engine). The dealership informed me that it is a manufacturer defect and the only fix is to drop a new engine into the vehicle. My manufacturer warranty has obviously expired, but there are known recalls issued on a large number of their newer vehicles for the exact same issue I'm experiencing, as well as a civil suit filed against them in the state of California for the exact year and model of my car for the same issue. I contacted Ford Consumer Affairs and was told they are unwilling to do anything to fix their error as the warranty has expired. While I understand there is no current warranty, if a recall is issued they are responsible for fixing/replacing the faulty part(s) regardless of an existing warranty. Given that this is solely an issue caused by Ford Motor Company, they should be liable to resolve this issue. This problem causes other issues with the heating/cooling system as the coolant levels go to basically zero when the car is being operated as all the coolant is running throughout the engine block and has been known to cause fires and is a major safety hazard for anyone forced to drive a vehicle in this condition.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11637095,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2025","dateComplaintFiled":"01/20/2025","vin":"2FMPK4J95HB","components":"ENGINE","summary":"Coolant intrusion into the engine block due to a manufacturing defect in the cylinder walls. Needs engine replacement.  I have had this car since 12/8/2020.  No extended warranty.  I have 60,000 miles on this 2017 Ford Edge and it needs an $8,000.00 engine.  I still owe $11,000.00 on this vehicle. If the engine isn't repaired, it could overheat shutting down the motor and could cause extreme danger to the driver and even resulting in a fatality.  We as consumers need your help in creating a recall on these vehicles.  There are thousands of us that have lost so much money to repairs that should not be happening due to faulty engine blocks.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11636471,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2024","dateComplaintFiled":"01/17/2025","vin":"2FMPK4K95HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle idled roughly, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11635885,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2024","dateComplaintFiled":"01/14/2025","vin":"2FMPK4J93HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The contact stated that there was an engine misfire, and coolant level was low. The vehicle was taken to the local mechanic who was unable to diagnose the vehicle or determine the cause of the failure. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that coolant was present in the engine. The contact was informed that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11635966,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/14/2025","vin":"2FMPK3J98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact noticed white smoke coming from the exhaust. The vehicle was taken to an independent mechanic, and the contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 84,400.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11635992,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2024","dateComplaintFiled":"01/14/2025","vin":"2FMPK3K93HB","components":"ENGINE","summary":"I am writing to bring to your attention a serious issue I have encountered with my Ford vehicle, which I believe may indicate a broader safety concern that warrants investigation. Below is a detailed account of the problem: On November 27, 2024, my vehicle\u2019s check engine light came on. I took it to O\u2019Reilly Auto Parts, where the diagnostic code recommended replacing the spark plugs and coils due to a misfire in cylinder #2. Following their recommendation, I took the vehicle to Deer Valley Car Care, where the spark plugs were replaced. The check engine light turned off afterward. However, just one week later, the check engine light came on again, and the vehicle began to overheat. I had the vehicle towed back to Deer Valley Car Care, where they diagnosed coolant in cylinder #2. They advised me to take the vehicle to Bell Ford, as they informed me that this was a known issue with Ford engines, and Ford recommends replacing the entire engine in such cases. Upon further inspection by Bell Ford, they confirmed the diagnosis and also recommended replacing the long block engine. This issue, as explained by the dealership, is a known defect with the engine, and Ford is recalling newer models for this problem, but not my specific model. My vehicle has only 75,000 miles on it, and I take excellent care of it. To find that a defect in the engine has caused coolant intrusion into the cylinder is troubling. The fact that Ford does not offer a repair solution and instead recommends a full engine replacement further reinforces the seriousness of the issue. I was quoted approximately $9,000 for the repair, which I find unacceptable considering the relatively low mileage on the vehicle and the nature of the defect. Ford has acknowledged that this is a known issue, yet only newer models are included in their recall, leaving vehicles like mine outside the scope of any recourse. I believe Ford should be held accountable for this defect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11634901,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"01/08/2025","vin":"2FMPK3K90HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that when he started the vehicle he saw that the check engine light had illuminated and was idling roughly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The contact was advised by the dealer that there was a manufacturer technical service bulletin for the failure 22-2229 (Engine and Engine Cooling), but the vehicle was no longer under warranty and he would have to pay for the repair. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the Safety Hot Line. The failure mileage was approximately 55,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11634954,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"01/08/2025","vin":"2FMPK3K92HB","components":"STEERING,POWER TRAIN,ENGINE","summary":"Check engine light has been on and white smoke coming from exhaust and engine  Been in for recall repairs several times.  Steering wheel feels unstable when driving  Suspension is unreliable.  This is a very dangerous vehicle to be driving and needs to be recalled for these Known issues.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11634659,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2025","dateComplaintFiled":"01/07/2025","vin":"2FMPK3J91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 56,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11634736,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"01/07/2025","vin":"2FMPK4J95HB","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Took my car to my mechanic said that coolant was draining into my 2.0 ecoboost engine in cylinder 4 causing misfire, white smoke to come out of my pipes, sweet antifreeze smell in the cabin. Have to constantly dump coolant into the car so that it doesn't over heat.when i start the car in the morning it acts as if the car is going to die if I don't hit the gas. Contacted ford, they said it was my problem. I bought the car a year ago. It started at about 72000 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11634738,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/07/2025","vin":"2FMPK4J93HB","components":"ENGINE","summary":"My wife was driving the car and had no heat. Once she got home we realized that the car was out of coolant. This has been found to be the known issue with this car. Coolant intrusion into the cylinder. This has the potential to overheat causing someone to pull over and get hit on the highway.  Especially with the snow and low visibility conditions I\u2019m glad my wife was able to make it home without being injured. This car is only a 2017 with around 122,000 miles. I\u2019m writing this to hopefully save someone else in the future.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11634369,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2024","dateComplaintFiled":"01/06/2025","vin":"2FMPK4K90HB","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"I took my Ford Edge in as the engine was making a loud rattling noise, i was told i had a cracked Flex plate and Ford will only cover half. I was NEVER notified of this recall and now i am in charge of paying 50% of a SAFETY issue because of Ford's mistake. I am now not able to drive my car advised by the mechanic because of this safety issue. This is a program by Ford and should be a recall. I should not be stuck paying 50% for something Ford messed up and am now not able to drive my vehicle as it was deemed unsafe. I also should not be paying 50% of something because Ford never legally notified me.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11633581,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2024","dateComplaintFiled":"01/02/2025","vin":"2FMPK4J96HB","components":"ENGINE","summary":"I am reporting a cracked cylinder block in my 2017 Ford edge with only 64000 miles and now not warranted for repair. I was informed by Ford Motor dealership it would cost me  10,000 dollars for entire engine replacement. I had two more payments before a total payoff on this vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11633291,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2024","dateComplaintFiled":"12/31/2024","vin":"2FMPK3J92HB","components":"ENGINE","summary":"Engine overheating warning light, Rough idling, Check engine light, all from \u2026coolant leak from the engine block on my 2017 Ford Edge \"coolant intrusion\" in the 2.0L EcoBoost engines. I am looking forward to joining Ford EcoBoost class action lawsuit. Fir ford edge 2017","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11632517,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2023","dateComplaintFiled":"12/26/2024","vin":"2FMPK3K94HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, The contact stated that there was an abnormal odor inside the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA Hotline for the VIN to be added in an unknown recall. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11632166,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"12/23/2024","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"My car had a check engine light on and I took it to the dealership to get it checked out and they said that coolant had leaked into cylinder 2 causing misfire and the whole engine needed replaced. The ford rep said it\u2019s a common issue know with that specific engine. Coolant is very flammable and could\u2019ve very easily started an engine fire.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11632210,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2024","dateComplaintFiled":"12/23/2024","vin":"2FMPK4J94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on occasion. The vehicle was taken to a local dealer where it was diagnosed that there was coolant intrusion into the cylinder block and that the engine would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11631732,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2024","dateComplaintFiled":"12/20/2024","vin":"2FMPK3K94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing rough starts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #4, and there was coolant intrusion in the cylinder head. The mechanic determined that the engine needed to be replaced and related the failure to TSB Number: 22-2229. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 107,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11631602,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2024","dateComplaintFiled":"12/19/2024","vin":"2FMPK4G90HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 65 MPH, the engine started to overheat. There was an abnormal odor of coolant being distributed through the vents. The contact was able to pull over and noticed that the temperature gauge was past high. The check engine warning light was illuminated. The contact stated that the failure was like Technical Service Bulletin: 19-2346 and 19-2208. The vehicle was taken to an independent mechanic who determined related the failure to DTC: P0302 - Cylinder #2 misfire was detected. The spark plugs and ignition coils were replaced. The vehicle was taken to the local dealer, where it was diagnosed that coolant was leaking into the engine, and an engine replacement was recommended. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The approximate failure mileage was 55,908.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11630900,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"12/16/2024","vin":"2FMPK4J93HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate, with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that there was coolant intrusion into the engine causing a misfire in cylinders #1 and #2. The contact was informed that the engine's long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle did not qualify for an Extended Warranty related to the failure. The failure mileage was 120,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11630670,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2024","dateComplaintFiled":"12/14/2024","vin":"2FMPK4K98HB","components":"POWER TRAIN","summary":"I bought my 2017 ford edge titanium last year back in dec of 2023. Well she had about 124k miles on it when i got it. Well theres almost 170 k miles on it now and i been very thorough with my maintenance. Transmission fluid, spark plus etc.  Well im workin in tulsa one night and drop someone off and begin to hear this rattle noise. Well im an 1hr 30 mins away from hime so im prayin that i get back hime safely. Well i make it back. I take it to my mechanic and he said it sounds like your flex plate is bad or cracked. Well my understanding is other 2017 ford edges with my 2.0 engine and 6f35 transmission has a torque converter stud bolts weld problem recall. Apparently thats what could be causing my flex plate to crack all of a sudden. Just the only thing listed under my vin is a csp. To me if the torque conver weld stud bolts werent welded or tightened right at the factory i feel like that should be on fords end to cover the repair vs regular wear and tear. Like my way of explaining is say you borrow something from someone and you break it. They shouldnt be liable if its your mistake? True? I dont want no lawsuit. I just want ford to fix the issue with my car that their defect caused. Many blessings and Merry Christmas and thanks a million.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11630711,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2024","dateComplaintFiled":"12/14/2024","vin":"2FMPK3J90HB","components":"ENGINE","summary":"There is a crack in the block that is causing coolant to leak into the cylinder. This is a very common issue with these motors and should have been recalled a long time ago","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11629632,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2024","dateComplaintFiled":"12/09/2024","vin":"2FMPK4K97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the vehicle stalled and there was an abnormal sound coming from the engine compartment, with white smoke coming out of the exhaust pipe. Additionally, there was an abnormal odor coming from the inside of the vehicle. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The contact researched and was made aware of Technical Service Bulletin Number: 19-2346. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 55,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11629729,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2024","dateComplaintFiled":"12/09/2024","vin":"2FMPK4J93HB","components":"ENGINE","summary":"I own a 2017 Ford Edge.  I noticed white smoke and check engine light came on. I took the vehicle to a dealer where the vehicle was diagnosed with coolant intrusion and engine failure.  I was informed that the engine needed to be replaced.  Failure was approximately 80,000 There are thousands of ford cars reported with this engine issue:  Other affected models include the 2015-2018 Edge, 2017-2019 Escape, and 2017-2019 Lincoln MKC and MKZ I am worried on  engine overheating, misfires and car stops suddenly in traffic and case a crash, and even fires I see Ford Fusion engines have been recalled I don't understand why the other models are not recalled also.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11629410,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"12/07/2024","vin":"2FMPK4AP0HB","components":"ENGINE","summary":"It appears that just 85000 miles this engine is starting to consume engine coolant. I am afraid this is going to lead to major engine repair costs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11629468,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"12/07/2024","vin":"2FMPK4J98HB","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"Brought car with 54k miles. Went to dealer 1 month before warranty ended. I was told there were specific problems which I fixed. I later went back a few months later and was told it\u2019s the battery. The Check engine light came back on a month later. I was told Coolant is leaking into the engine requiring you to need new engine. It\u2019s dangerous because car won\u2019t go over 20 mph. Even if you push gas you can\u2019t go faster. Smoke coming out of exhaust. Smell is toxic. There is no explanation as to why this happens.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628994,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2024","dateComplaintFiled":"12/05/2024","vin":"2FMPK4K97HB","components":"ENGINE","summary":"2.0 ecoboost leaking coolant into cylinder head causing misfire.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11629014,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"12/05/2024","vin":"2FMPK4K92HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated that upon depression of the brake pedal, an abnormal banging noise emitted from the vehicle without warning. The vehicle then began to hesitate upon depression of the accelerator pedal as fellow motorists assisted the contact by pushing the vehicle up an incline and into a parking lot. While in the parking lot, the contact restarted the vehicle and placed into reverse(R); however, the vehicle moved forward while in reverse(R). The contact restarted the vehicle for a second time and vehicle resumed normal operation. The contact was able to drive the vehicle to the residence. The dealer was notified of the failure and informed the contact that there were no recalls or warranties on the vehicle. The contact was then referred to the manufacturer who also offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 200,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628555,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2024","dateComplaintFiled":"12/03/2024","vin":"2FMPK3K93HB","components":"ENGINE","summary":"2.0L EcoBoost with Coolant in Cylanders, White Exhaust Smoke and Illuminated MIL.  12/3/24 - Schicker Ford, Union, MO repair cost for new engine is $6,636.86","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628037,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2024","dateComplaintFiled":"11/30/2024","vin":"2FMPK4J97HB","components":"ENGINE","summary":"Check engine light came on with code P0302. Brought it to the Ford dealership. They diagnosed and determined coolant is leaking into an engine cylinder. This required a new engine, according to the dealership, and they replaced it under extended warranty. This happened at 40,000 miles on the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11627669,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2024","dateComplaintFiled":"11/27/2024","vin":"2FMPK3J9XHB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, where the spark plugs were replaced; however, the check engine warning light illuminated after a while. The vehicle was taken back to the same independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11627526,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2024","dateComplaintFiled":"11/26/2024","vin":"2FMPK4K98HB","components":"ENGINE","summary":"Vehicle started overheating and showing low coolant levels, repeated refills and no external leaks indicated a separate problem. White exhaust and engine warning light indicated possible coolant intrusion. Took to local dealer who confirmed coolant intrusion.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11627568,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2024","dateComplaintFiled":"11/26/2024","vin":"2FMPK4K91HB","components":"ENGINE","summary":"Headgasket issue, coolant leaking into engine. Therefore CEL on with missfire on cylinder 3. Had multiple repairs done before issue was found, current quote for head gasket repair is 3.700 USD. Ford issued a repair note but hasn't recalled this knows safety concern for this mark and model (earlier models with this issue have been recalled to mely knowledge).","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11627289,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"11/25/2024","vin":"2FMPK3G99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that there was an abnormal sound coming from underneath the vehicle while driving. Additionally, the contact stated that there was an oil leak on the ground. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinders #1, #2 and #3. The dealer determined that the engine and the long block had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11627266,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2024","dateComplaintFiled":"11/25/2024","vin":"2FMPK3K90HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer where the vehicle was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 77,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11626225,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2024","dateComplaintFiled":"11/19/2024","vin":"2FMPK4K93HB","components":"ENGINE","summary":"Hello, I have reported this issue before and am still looking for help. My 2017 ford edge 2.0 liter  Ecoboost engine leaked coolant into the cylinders causing engine failure. Ford is unwilling to recall ford edge engines from 2015 - 2019 ? It is my understanding that \"Dive Brief Ford recalls over 90K vehicles for Ecoboost engine failures The recalled vehicles include six 2021-2022 Ford and Lincoln models equipped with either the 2.7L or 3.0L version of the engines.\"  Published Sept. 5, 2024         My reason for including this article is, I am not reading there is a safety hazard, simply that there can be catastrophic engine damage.  Well, I would think that the damage caused by coolant leaking into cylinders causes catastrophic engine damage, to the point of having to replace my engine. I can include numerous letters from people on the internet experiencing same problem. Please help us with recalling the 2.0 Ecoboost engine from Ford Motor Company. I will continue to beg for help as I had to replace my 2.0 Ecoboost engine. I am including another article I find interesting.  AI Overview Learn more \u2026 Yes, Ford recalled the 2021-2022 Ford Edge SUV to fix a software error that could cause the backup camera to malfunction:  Problem The backup camera may display a blank or distorted image, or a \"camera not available\" error message. This could reduce the driver's view and increase the risk of a crash. Ford says there have been no crashes or injuries related to this issue.        A recall for a backup camera, are you kidding me ? How did we drive cars for hundreds of years without backup cameras. You look behind you when backing up. I replaced an engine from overheating and power loss due to coolant leaking into cylinders and NO RECALL. Please I need your help. I am a widowed retired senior female on fixed income. This has caused me a great hardship. I will continue to ask for help, please. Thank you. I have records of repairs and costs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625921,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2024","dateComplaintFiled":"11/18/2024","vin":"2FMPK3K99HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The contact stated that the vehicle was taken to an independent mechanic at the gas station, where the contact was informed that there was no coolant in the coolant reservoir. The mechanic added coolant to the vehicle; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken back to the mechanic, where it was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired. The vehicle was then taken to the dealer, where the engine was being taken apart for further diagnostic testing. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,790.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11626022,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2024","dateComplaintFiled":"11/18/2024","vin":"2FMPK4K96HB","components":"ENGINE","summary":"engine light came on. took to ford dealer ,  They stated that antifreeze was leaking in to cylinder.  and that I needed a new engine. and that I should not be driving it because it could stall out or could catch fire.  Ford has other ford engines doing the same problems . because of a seal . that they {ford} have been aware of.  Codes from dealers code readers are reading number 4 cylinder messed  up.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625441,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2024","dateComplaintFiled":"11/15/2024","vin":"2FMPK4J9XHB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer and the vehicle was diagnosed with engine failure due to coolant intrusion into cylinder #1. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and was provided a case number. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 77,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625306,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2024","dateComplaintFiled":"11/14/2024","vin":"2FMPK4AP3HB","components":"STEERING","summary":"The contact owns a 2017 Ford Edge. The contact stated that a warning light indicating that there was a steering failure had been illuminated on the instrument panel. When turning the steering wheel it failed to automatically re-center. The contact would have to use manual strength to re-center the steering wheel. The vehicle was taken to the who diagnosed that the steering module failed and the steering column needed to be replaced. The vehicle had not been repaired due to the part being on backorder. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 100,200.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11624912,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2024","dateComplaintFiled":"11/13/2024","vin":"2FMPK4J98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the heating system was inoperable. The contact stated that the vehicle was taken to an independent mechanic at the gas station, where the contact was informed that there was no coolant in the coolant reservoir. The mechanic added coolant to the vehicle; however, the failure reoccurred. The check engine warning light was illuminated. The vehicle was taken back to the mechanic, where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was not repaired. The vehicle was then taken to the dealer, where the engine was being taken apart for further diagnostic testing. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11624976,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2024","dateComplaintFiled":"11/13/2024","vin":"2FMPK4K95HB","components":"ENGINE","summary":"Due to a misfire it was found that coolant intrusion on the cylinders causing a replacement of the long block assembly","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625058,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"11/13/2024","vin":"2FMPK3J97HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while turned on, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant intruded into the number two cylinder due to a cracked block and the engine block needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed that coolant intruded into the number two cylinder due to a cracked block and the engine block needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625078,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2024","dateComplaintFiled":"11/13/2024","vin":"2FMPK3J94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the contact noticed that the engine would rattle with the check engine warning light illuminated.  The vehicle was taken to an independent mechanic where it was diagnosed that coolant leaked into the cylinder causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired, and the dealer stated that the vehicle failure was associated with TSB 22-2133 and referred the contact to the dealer.  The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11624816,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"11/12/2024","vin":"2FMPK4K99HB","components":"ENGINE","summary":"On 2 occasions my 2017 Edge car would not start. Check Engine light came on and I took it to my local mechanic. I was told blown gasket and coolant in engine. Vehicle has been running perfectly with only 62,000 miles. Warranty has expired so now I have to pay $9,000 for new engine. Ford needs to recognize this has occurred repeatedly in the Ford Edge and proceed with a recall. Ridiculous that this would happen in a well maintained vehicle with low mileage.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11624290,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2024","dateComplaintFiled":"11/08/2024","vin":"2FMPK4K94HB","components":"POWER TRAIN","summary":"1.  The flex plate cracked, damaging the torque converter and its bolts as well as the transmission pump. Basically, the transmission failed. The car is available for inspection at the dealership repair department.   2.  The car suddenly stopped while turning onto a busy road putting other drivers and my passenger in danger.  3. Problem confirmed by dealer repair department.  4.   The Ford service department located the problem when they diagnosed it.   5.  No warning light. Check engine came on when car stopped while entering a busy intersection but turned off when I restarted the car. No flashing check engine or other warning lights came on when the vehicle started showing some hesitation when switching gear and then began making increasing rattling and revving noises shortly thereafter.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11624007,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2024","dateComplaintFiled":"11/07/2024","vin":"2FMPK3J91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 10 MPH and making a left turn, the vehicle began shaking violently. The coolant warning light was illuminated. The vehicle was steered to the side of the road and inspected, and the contact became aware that the coolant reservoir was empty. The vehicle was towed to the dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11624036,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2024","dateComplaintFiled":"11/07/2024","vin":"2FMPK4J8XHB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle was taken to a dealer for a routine oil change, and the mechanic observed that there was an internal water pump leak. The mechanic provided a diagnostic test and determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623859,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2024","dateComplaintFiled":"11/06/2024","vin":"2FMPK3K99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving 35 MPH, the high engine temperature and low coolant level warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that coolant was leaking into cylinders #2 and #4, and the engine needed to be replaced. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 63,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623804,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"11/06/2024","vin":"2FMPK4G98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 20 MPH, the vehicle shuddered. The check engine warning light was illuminated. The contact stated that the failure had been recurring while driving. The contact stated that upon adding coolant to the vehicle, the vehicle operated as needed. The contact stated that the vehicle was experiencing excessive coolant consumption. The contact related the failure to an unknown Customer Satisfaction Program; however the VIN was not included. The vehicle was taken back to the residence. The contact used a vehicle scanner and retrieved diagnostic trouble codes indicating that the engine had failed and needed to be replaced. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.\u00a0","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623650,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2024","dateComplaintFiled":"11/05/2024","vin":"2FMPK3J99HB","components":"STEERING,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs,hazard control,electric parking brake,) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that\u2019s why I was having the problems with the engine and steering.  My car has only 59000 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2024","dateComplaintFiled":"11/04/2024","vin":"2FMPK4J93HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to a coolant leak intrusion. The local independent mechanic advised the contact that the failures might be related to TSB: 22-229. The local dealer was not contacted. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure. The failure mileage was approximately 93,265.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623535,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2024","dateComplaintFiled":"11/04/2024","vin":"2FMPK4J98HB","components":"ENGINE","summary":"Coolant leaked in to engine causing engine failure pay for these vehichles ford knows the issues and chooses to ignore them leaving us stuck to pay for their vehichles that dont run","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2024","dateComplaintFiled":"11/02/2024","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"Our 2017 Ford Edge had 67,000 miles and it developed a cracked block.  We needed to replace the long block engine.  It turns out Ford issued a Technical Service Bulletin number 19-2346 in 2019.  This bulletin applies to all Ford Edges produced from 2015 - 2018 and other Ford models. Even though this problem was experienced by thousands of these vehicles the owners were never advised.  This is a major engine defect that could cause many dangerous conditions including engine fires.  The cost of Ford's recommendation to fix this problem was well over $10,000. This engine failure was a clear defect that Ford should have and still needs to issue a recall and to take full responsibility.  I know you have received similar complaints from many Ford owners with the same problem. Please take action to cause this to happen and order Ford to compensate those already affected by this defect. Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11622924,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"10/31/2024","vin":"2FMPK4K99HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the vehicle shuddered. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine block needed to be replaced. The contact researched online and was aware of Technical Service Bulletin Number: 22-2229. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 79,200.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11622998,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2024","dateComplaintFiled":"10/31/2024","vin":"2FMPK4J98HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact's wife stated that while the vehicle was parked while attempting to start the vehicle, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 129,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11622811,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2024","dateComplaintFiled":"10/30/2024","vin":"2FMPK4J98HB","components":"ENGINE","summary":"On [XXX], my check engine light came on, followed by random shaking vibration after starting up the vehicle. I received code P0303 Cylinder 3 Misfire Detected. Autozone recommended to replace the ignition coil or spark plug. I replaced the ignition coil first and noticed there were oil inside of the hole and on the old ignition coil. I took my vehicle to Lafontaine Ford Lansing dealership in Lansing, Michigan. I was informed the oil was caused by valve cover gasket leaking. The cylinder misfire was caused due to coolant leaking into the cylinders. Two cylinders had already contained coolant. I was told this will result in engine failure and overheating eventually if I continue to drive the vehicle. Ford suggested to replace the long block and quoted me $11, 372.45 for the repair. My warranty expired at 100,000 miles. At the time of this incident, I was at 115,577 miles. This appeared to be a common issue/defect that Ford failed to disclose and refused to fix. I declined the repairs due to the exorbitant cost and left the vehicle parked. This defect (which Ford is at fault for) could have jeopardized my safety and other drivers on the road if it led to a potential fire while driving from Ohio.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11622420,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"10/29/2024","vin":"2FMPK3J94HB","components":"ENGINE","summary":"I have the coolant intrusion leak.  My vehicle's engine light is on for misfires, and it overheats.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11622592,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2024","dateComplaintFiled":"10/29/2024","vin":"2FMPK4K97HB","components":"ENGINE","summary":"I took my 2017 Ford Edge to a Ford dealer in town to have a diagnostic evaluation due to the \"check engine\" light coming up. The service associate notified me that the engine block needed to be replace due to coolant intrusion into the cylinders. Please see TSB 19-2208 for reference. There were no issues with the vehicle prior to the check engine light coming on. The date this occurred was 10-16-2024.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621959,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"10/25/2024","vin":"2FMPK4G95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local O'Reilly's Service Center which diagnosed that the vehicle had experienced a #3-cylinder misfire. The spark plugs were replaced but the failure persisted. The vehicle was later taken to the local dealer who diagnosed that the cylinder head was faulty and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 83,700.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621841,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"10/24/2024","vin":"2FMPK4G99HB","components":"ENGINE","summary":"Estimated cost to replace engine long block per technical service bulletin for coolant leaking in cylinders .","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621043,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2019","dateComplaintFiled":"10/21/2024","vin":"2FMPK4G9XHB","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the check engine warning light illuminated. Additionally, the contact stated while starting the vehicle, the engine revved significantly. The vehicle was taken to an independent mechanic, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The contact stated that the canister purge valve was replaced several times; however, the failure persisted. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 113,996.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620739,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2024","dateComplaintFiled":"10/19/2024","vin":"2FMPK4K93HB","components":"ENGINE","summary":"Check engine light came on. I took to dealer and was told I needed a new engine.  Antifreeze was found in one of the cylinders. I had 89k miles on vehicle.   This is a design problem and recall should be issued.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620364,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"10/17/2024","vin":"2FMPK4J97HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle the engine temperature gauge had increased to high and the check engine light had illuminated. The vehicle was taken to the local mechanic who diagnosed that the coolant reservoir was empty, the engine head gasket had blown and the engine block had cracked. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 82,590.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620451,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2024","dateComplaintFiled":"10/17/2024","vin":"2FMPK3K92HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that when starting the vehicle the engine would begin to idle, and the check engine warning light was illuminated. The vehicle was taken to a local dealer but no codes were displayed. The contact proceeded to drive her vehicle for 3 weeks until the check engine warning light was illuminated again this time however the dashboard displayed a message that read \"engine temperature elevated\". The contact again drove her vehicle to a local dealer where it was diagnosed a second time, The contact was advised that coolant had leaked into the engine of her vehicle and that she would have to replace it. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,523","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620368,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"10/17/2024","vin":"2FMPK4K91HB","components":"ENGINE","summary":"Check engine light came on in June.  Had oil change at the dealership and check engine light did not come on until July. Dealership said a coolant intrusion in cylinder 2 was causing misfire and a new engine was recommended.  This is a 7 year old car with 47K miles.  Engine cost was 11+K and I contacted Ford Motor Co. for assistance on August 12, 2024.  After numerous phone calls and forwarding documentation Ford says they will reimburse some of the cost.  This process has taken over 60 days for me to continue to follow up, (return calls promised, but never happened), request to speak with a supervisor, explain the situation repeatedly to the same \"Concern Team\" member.  Ford Motor Co. knows that engine failure or worse is possible, but does not take responsibility,  This should be a MAJOR recall!!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620061,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2024","dateComplaintFiled":"10/16/2024","vin":"2FMPK4G92HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing excessive coolant consumption. Additionally, the contact stated while driving at various speeds, there was an abnormal white smoke coming out of the exhaust pipe, and there was an abnormal water flow sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a cylinder misfire due to coolant intrusion in the cylinders. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,900.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620101,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"10/16/2024","vin":"2FMPK4G92HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the engine had experienced rough idling, the coolant reservoir was continuously low and the check engine light had remained illuminated. The vehicle was taken to the local dealer who diagnosed that engine coolant was present inside the engine cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620103,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2024","dateComplaintFiled":"10/16/2024","vin":"2FMPK4J99HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 55 MPH, there was an abnormal sound coming from the inside of the vehicle and the transmission was unintentionally downshifting. No warning light was illuminated. The VIN was not included in NHTSA Campaign Number: 18V390000 (Power Train). The vehicle was taken to an independent mechanic where it was diagnosed that the Flex Wheel was cracked and needed to be replaced along with several other unknown parts. The vehicle was repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 52,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620133,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2024","dateComplaintFiled":"10/16/2024","vin":"2FMPK4G97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. In addition, when attempting to accelerate, the vehicle would hesitate and jerk before accelerating. The vehicle was taken to the dealer who diagnosed that there was a misfire with cylinder #3 due to coolant leaking into the cylinder. The dealer stated the failure related to the Technical Service Bulletin 22-2229 however the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was 87,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620192,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2024","dateComplaintFiled":"10/16/2024","vin":"2FMPK4J90HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at approximately 40 MPH the check engine light illuminated. The contact stated that he had scheduled service with a local dealer for a state inspection. The contact asked the dealer about the check engine warning light illuminated. The dealer diagnosed the vehicle and determined that coolant had intruded into the engine block. The contact was advised that he needed to replace the engine. The vehicle was not repaired. The contact had researched online and related the failure to manufacturer technical service bulletin number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2023","dateComplaintFiled":"10/11/2024","vin":"2FMPK4J97HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated. The contact refilled the coolant reservoir, and the vehicle was driven to the residence. The vehicle was towed to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619430,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2024","dateComplaintFiled":"10/11/2024","vin":"2FMPK4J9XHB","components":"ENGINE,LANE DEPARTURE","summary":"Service engine light came on, it was taken to an independent service center. The code was a \"misfire\" to cylinder 3. When the spark plug was removed, it was wet with coolant. This means coolant is in my engine which can cause irreparable damage to my engine. It is over $9k for me to fix. This is a devastating design flaw. Also, the backup camera freezes, and the backup warning sytem stops when the camera freezes, which can cause an accident","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618947,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"10/09/2024","vin":"2FMPK4K97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, the engine had experienced rough idling. Also, while driving at various speeds, the vehicle had experienced hesitation while accelerating with the check engine warning light illuminated, and the engine overheated. The contact discovered that the coolant was quickly being consumed after refilling the coolant reservoir. The vehicle was taken to the local dealer who diagnosed and determined that there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618963,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2024","dateComplaintFiled":"10/09/2024","vin":"2FMPK3J99HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed and determined that the engine block needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 79,567.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618674,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"10/08/2024","vin":"2FMPK3J98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact's son owns a 2017 Ford Edge. The contact stated that while her son was driving at an undisclosed speed, the driver noticed that there was smoke coming from the engine compartment. No further information was provided. The vehicle was towed to United Auto Care, where the head gasket was replaced twice due to a coolant leak; however, the failure persisted. The vehicle was taken back to the mechanic to be diagnosed. The dealer was notified of the failure and informed the contact that the engine was faulty and needed to be replaced. The dealer related the failure to TSB Number: 19-2346; however, the dealer informed the contact that the repair could not be performed due the third-party warranty.  The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618645,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2024","dateComplaintFiled":"10/08/2024","vin":"2FMPK4G93HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 35 MPH, the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic who determined that cylinder #2 needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that there was coolant intrusion into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to Technical Service Bulletin Number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 88,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618809,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2024","dateComplaintFiled":"10/08/2024","vin":"2FMPK3J94HB","components":"SERVICE BRAKES","summary":"Rear break hoses rupture. My car kept loosing break fluid with no dash board warnings until break pressure became so low that it was hard to stop my vehicle. My vehicle began to move forward while my foot was on the break. This rupture in my break lines put me, my family, other drivers and pedestrians lives in danger. The problem was identified by Ford dealership 1 month after I got the recall on my front break hoses fixed. My car was loosing break fluid when I brung it in to fix the recall and it continued to do so until I brung the car back in for the same problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618559,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"10/07/2024","vin":"2FMPK3G97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the low coolant pressure warning light was illuminated. Upon closer inspection, the contact had not seen any leaks, but the coolant level was very low. The vehicle was taken to a local dealer where it was diagnosed that there was coolant intrusion into in the engine. The vehicle was not repaired due to the vehicle not being under warranty. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 140,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618567,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2024","dateComplaintFiled":"10/07/2024","vin":"2FMPK3K95HB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"The check engine light would intermittently light up and then go out for a few months prior to system failure.  In the week prior to failure, we took the vehicle to AutoZone and used their engine code scanner to try to diagnose the problem.  Based on the result of that, we first changed the spark plugs, which initially made the check engine light turn off for about a week, then it came back on.  We then replaced the ignition coils, the check engine light never went out.  A couple of days after that, while I was driving home from work one morning, the check engine light started to flash at me, which it had not done before, the car started shaking, and the RPM pin started dancing but would not exceed 2000RPM.  We took it to the dealership where they diagnosed a coolant intrusion in cylinder 2 and told us this is a known problem with Turbo Boost engines from 2015-2018 and that there is currently a class action lawsuit underway to push Ford Motor Company to make it an official recall. They recommended replacing the engine or trading the vehicle in for a new car.  The vehicle was then towed to an independent mechanic, who confirmed the dealership's diagnosis and replaced the engine with a 2019 ReMan turbo boost engine, including brand new turbo hoses and gaskets. The total bill came to $8367.64","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618580,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2024","dateComplaintFiled":"10/07/2024","vin":"2FMPK3J93HB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I took my Ford edge to the service department of Pine belt Ford. They let me know that there was a crack in my engine block, causing coolant to leak into the engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618229,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2024","dateComplaintFiled":"10/05/2024","vin":"2FMPK4J80HB","components":"UNKNOWN OR OTHER","summary":"I'm having a issues with the decklift gate adjar with light on while travel. Also it was not closed properly shut tight. Even i open the gate door it won't open or closed.  I know it simar with recall driver or passenger adjar door light on in the past. I'm not paying for the adjar decklid parts. Suppose it to be defects parts.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618131,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2024","dateComplaintFiled":"10/04/2024","vin":"2FMPK3J96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. After a visual inspection of the engine compartment, the contact became aware that the coolant reservoir was abnormally low. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 84,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618177,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2024","dateComplaintFiled":"10/04/2024","vin":"2FMPK4J94HB","components":"ENGINE","summary":"I have been told that 2017 Ford Edge has a leaking gasket and that coolant is seeping into the engine and mixing with oil.  Ford is telling me I need to replace the whole engine.  Cost is $9200.  They are telling me not to drive it.  I guess this has been a problem with many similar Ford engines.  Not sure why this is not covered by recall.  Basically I am going to have to trash 7 year old car with 85,000 miles on it.  I am very disappointed that Ford is not stepping up.  I am also surprised that the NHTSA hasnt extended the recall to this model.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618180,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2024","dateComplaintFiled":"10/04/2024","vin":"2FMPK3J96HB","components":"ENGINE","summary":"My 2017 Ford Edge developed a crack in the long block of the engine. This led to coolant leaking into the block and causing the engine to idle roughly. The service engine light was constantly on and the long block had to be replaced. When I asked the mechanic if the new engine assembly was the same, he said that Ford had beefed the new ones up because they new they had problems with the old ones. Total cost was over $5300","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617896,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"10/03/2024","vin":"2FMPK4K9XHB","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"2.0 eco boost motor. Intrusion of coolant into the 1st and 2nd cylinder. Superior warranty and Ford company refuse to take any responsibility of this issue.  It is a known issue and it has cost me $6624 and it is hard enough to have to buy 2nd hand car but 3 days after this issue arises. As is vehicle. Ford should be liable. 111k miles at time of repair. Started as fuel issues per Starks where bought car to spark plugs and coils to motor and fly wheel.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617738,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2024","dateComplaintFiled":"10/02/2024","vin":"2FMPK4G93HB","components":"ENGINE","summary":"I had my engine replaced last year due to cylinders misfiring and leaking coolant into the engine. 1 year later, the check engine light came on again. It turns out the new engine had the same problem and also had to be replaced. Coolant leaking into the engine could have caused the engine to get too hot and could have resulted in a fire. The dealer confirmed the issue was the same as what happened last year and has already replaced the engine (for a second time). This time it was covered under the new warranty, last time it wasn't. The dealer confirmed the issue when they inspected the car. This time, I only knew something was wrong when the check engine light came on, otherwise the car seemed to drive without issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617610,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2024","dateComplaintFiled":"10/01/2024","vin":"2FMPK4K92HB","components":"POWER TRAIN,ENGINE","summary":"My 2017 Ford engine had a catastophic failure and required replacement. Sequence of events: January 8 2024, Check Engine light came on and at 99350, the spark plugs were replaced to correct . March 12 2024, Check Engine light came on again at 100900, the coils were replaced to correct.  March 19 2024, Catastropic Engine light came while driving on interstate 75, the engine block cracked and was replaced. While replacing the engine it was noted that the Power Take Off Asy-s was also defective and needed replacement. As things progressed it was learned that Ford knew of an engine design failure but did not issue a recall. Fortunately the interste highway engine failure did not cause an accidentbut easily could have. I am currently asking Ford for reimbursement of the enging and Asy-s.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617189,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2024","dateComplaintFiled":"09/30/2024","vin":"2FMPK3G99HB","components":"POWER TRAIN,ENGINE","summary":"A check engine light appeared after a couple rough idle starts. I took it in to have the code read and it  was a Cylinder 2 misfire. It was explained that it was not a big deal, just needed to replace spark plugs. I replaced spark plugs (car has 65K miles), picked the car back and the problem still existed. Took it back in with the same check engine code of Cylinder 2 misfire, this time the replaced a ignition coil.  Picked it up and still had the same issue, and I took it back and they replaced the fuel injector.  After the fuel injector was replaced, 2 days later I was driving it home still having the same exact issues of when I originally took it in rough, misfiring start the car over heated.  I shut the car off and seen that I had zero coolant.  I put coolant in the reservoir ( completely shocked because I had just had an oil change, and they didn't notice the coolant was low). The next morning I called the place I had been taking it and told them what happened and they were stumped.  So, I called Ford told them the issues I was having, they said, they are 100% sure they know the issue( because it is a known issue with this year and make of vehicle) of what is wrong with it but to bring it in and they will run a diagnostic on it. With in an hour they said, that I had a coolant leak that was leaking behind the spark plugs and going out the exhaust causing the misfire and white smoke.  To replace the motor will be $7K.  I bought this car brand new, had the extended warranty and maintenance plan on the vehicle. It was kept in pristine condition and never missed a oil change or any recall. Then 6 months after the warranty is out, this issue began.   Ford knows that this is an issue and they have a technical warning on it for the Ford edge and other vehicles. It is a unsafe to drive and not fair that I need to pair 7k for a new engine on a issue they know they have with this engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617315,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2024","dateComplaintFiled":"09/30/2024","vin":"2FMPK4K92HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 126,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617363,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2024","dateComplaintFiled":"09/30/2024","vin":"2FMPK4K94HB","components":"UNKNOWN OR OTHER,ENGINE","summary":"Enginge defect, ecoboost 2.0, Coolant intrusion","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617285,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2024","dateComplaintFiled":"09/30/2024","vin":"2FMPK4AP8HB","components":"STEERING","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617081,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2024","dateComplaintFiled":"09/29/2024","vin":"2FMPK3J93HB","components":"ENGINE","summary":"Check engine light is still on after incurring approx. $1K+ in other repairs within the last 6 months. Took it to dealership whose invoice states, \"Verified customer concern of check engine light and low coolant. Performed coolant pressure test and found cylinder #2 to have coolant intrusion.\" Apparently a TON of other 2017 Ford Edge owners have had the same exact issue at various points of the car's lifespan  [XXX] ). I don't know how this hasn't become a recall by now. Estimate of repair is $10.5K+ and the car is only 7 years old.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616788,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2024","dateComplaintFiled":"09/27/2024","vin":"2FMPK4J95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the vehicle was shaking abnormally. The vehicle failed to accelerate as intended intermittently. The contact stated while starting the vehicle there was a white cloud of exhaust coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic where it was diagnosed with pressure test #2 combustion pushing into cooling system failure. The vehicle had not been repaired. The vehicle was taken to another dealer the following day who confirmed the diagnostic result of the first dealer. The contact was informed that the engine needed to be repaired. The dealer informed the contact that the vehicle was not covered under warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer had been made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 57,240.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616881,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2024","dateComplaintFiled":"09/27/2024","vin":"2FMPK4J99HB","components":"ENGINE","summary":"The issue is with the ECO BOOST. on 8/23/24 Helena Motors diagnosed the issue as coolant intrusion into the cylinder. A check engine light came on and off several times. Each time the vehicle was inspected by the dealership and finally the issue identified in August.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616409,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2024","dateComplaintFiled":"09/25/2024","vin":"2FMPK4K99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was parked, there was a strong fuel odor coming from the vehicle. Additionally, there was fuel leaking from the rear of the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The failure mileage was 51,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616469,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2024","dateComplaintFiled":"09/25/2024","vin":"2FMPK3J91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle was experiencing rough starts and there was an abnormal amount of white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was determined that there was a misfire in cylinder #4. The mechanic replaced the spark plugs and the ignition coils; however, the failure persisted. The vehicle was taken to Firestone, where it was diagnosed with coolant intrusion in the engine. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the engine. The dealer determined that the failure was related to TSB Number: 22-2229; however, the vehicle was not covered under the TSB. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 71,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11615894,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2024","dateComplaintFiled":"09/23/2024","vin":"2FMPK4K93HB","components":"ENGINE","summary":"I maintained my vehicle according to what dealership told me. I only had the dealership that sold me the vehicle, do all mtce since I purchased it.  My engine light came on so I took it in to determine what the issue was.  They indicated I had a mis fire and there was coolant in one of the cylinders so I needed a new engine.   Upon learning this, I did some internet research to find out many many people have had the same issue. There are also TSBs that Ford put out to dealers but not consumers of a known defect in engine block design that makes it a high risk for the failure I experienced.  My dealer or Ford never communicated any risk to me.  This Engine should have been recalled!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11615960,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2024","dateComplaintFiled":"09/23/2024","vin":"2FMPK4J99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was towed to the dealer. The dealer informed the contact that there was a coolant intrusion into the engine and that the engine needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 134,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614823,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"09/16/2024","vin":"2FMPK4K95HB","components":"ENGINE","summary":"Our engine failed soon after a Ford dealership looked at our Edge. They told us there were some issues, but they did not tell us they were immediately needed. We drove a month or so,  and the engine light came on. We immediately called,  and the earliest they could get us in was a few weeks out. So we tried to treat it gently. It died Friday due to coolant intrusion into the 2nd cylinder. Had they told us there was something urgent we could have done to repair it,  we would have. The dealership says they would have only covered up to 100k miles as standard for powertrain.   They admit nothing about the fact that their Ecoboost engines 1.5, 1.6, and 2.0 all have major problems and many of which have been recalled,  some my year. They are quoting me $10k to fix,  and they can only put the same engine in, even though I'm seeing there is also a 3.5L OEM engine available in this trim that is allegedly far more reliable. I believe they should cover this known issue, both because they knew and because they did not tell me it was a safety concern.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614414,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"09/13/2024","vin":"2FMPK3G96HB","components":"SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact depressed the brake pedal to the floorboard and allowed the vehicle to roll to the shoulder of the road. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was then towed to the dealer where it was diagnosed with a ruptured rear passenger\u2019s side brake line. The contact was informed that the rear passenger\u2019s side brake line needed to be repaired. The vehicle was repaired. The contact stated that the vehicle was serviced several times by the dealer due to brake failure. In addition, the contact stated that the failure reoccurred without warning. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 30,100.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614151,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"09/12/2024","vin":"2FMPK4K93HB","components":"ENGINE","summary":"In early 2024 my 2017 Ford Edge began experiencing overheating. The car began slowing speeds to compensate for engine becoming too hot. Upon further investigation it was determined that my 2017 Ford Edge engine had a design flaw created by Ford Motor Company Being a retired widowed female, this was very upsetting for me. I did not have 6200.00 to replace my engine. I beleive the right thing to do is always doing the right thing. So  I beleive Ford Motor Company should be held accountable, given this is their bad engine design flaw. Owners of the this model as well as other years and models of Fords have been affected. Do we have to have a fatality to recieve help? I tried to download docs. and class action lawsuits against Ford but unable to. But if I can see the class action lawsuits so can Ford. PLEASE do the right thing. This can have devistaing financial hardships. Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613977,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2024","dateComplaintFiled":"09/11/2024","vin":"2FMPK4J92HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and DTC code: P0301 (cylinder #1 misfire) was retrieved, and a coolant leak was found. The contact was advised by the local dealer that the long block might need to be replaced, which would replace the engine and the failure was linked to TSB: 22-2229. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614061,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"09/11/2024","vin":"2FMPK4K96HB","components":"ENGINE","summary":"My engine light came on and the purge valve was replaced. I have 71k miles on my edge. Two weeks later the light came back on and on my way to the Ford service department, I started to get warnings of coolant leaking into engine, the car was powering down and i barely it there. I was told that I need a new engine at $8,500! I just put new tires on, new brakes and rotors, new wipers and replaced a purge valve, all for thousands of dollars. I don\u2019t have $8,500 so I am out a vehicle!!! I borrowed my friend\u2019s ford edge 2018 with 29k and within 3 weeks the engine light came on and I was driving it to be checked out with his mechanic to have it completely power down with the same frightening message of coolant leaking into the engine. Both our cars are sitting and out of commission!!! Ford needs to help its customers with repairs on their defective ecoboost engine design. My car was garaged, loved and always serviced at a ford dealership. I am sick over this entire situation for myself and friend and all the other ford customers faced with this poor engine design. My edge is a 2017 and my friend has a 2018\u2026how can one person carefully driving both cars within 3 weeks time have both engines completely die and need total replacements!!! I hope a class action lawsuit comes soon!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614094,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2024","dateComplaintFiled":"09/11/2024","vin":"2FMPK4K96HB","components":"ENGINE","summary":"COOLANT LEAKING INTO CYLINDER. ENGINE HAS 72,440 MILES. ENGINE SHOULD NOT NEED REPLACEMENT. COMMENT ISSUES WITH FORD EDGE","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613741,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2024","dateComplaintFiled":"09/10/2024","vin":"2FMPK3J95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle was hesitating and shaking abnormally while being started. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic where it was diagnosed with an engine misfire. The vehicle was not repaired. The vehicle was taken to another dealer where it was diagnosed and determined that the engine block had failed and that there was coolant intrusion into cylinder #3, causing the misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was not covered under warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 56,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613499,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"09/09/2024","vin":"2FMPK4J9XHB","components":"ENGINE","summary":"Coolant is leaking into my cylinders causing misfire and potentially hazardous issues to my vehicle. There are only 69,000 miles on my vehicle. It is low mileage by industry standards. This will be more than a $9,000 repair which is devasting to our finances. This is a design flaw, a manufacturer flaw and it is dangerous both physically/mechanically and financially to the owner.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613168,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2024","dateComplaintFiled":"09/07/2024","vin":"2FMPK3K90HB","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"The backup camera doesn't come on when backing up. You can't see persons or objects behind you that could cause injury or death. Vision is obstructed by the build of the SUV in the rear of the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612225,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2024","dateComplaintFiled":"09/03/2024","vin":" 2FMPK4J9XH","components":"ENGINE AND ENGINE COOLING","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612429,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2024","dateComplaintFiled":"09/03/2024","vin":"2FMPK3J94HB","components":"ENGINE","summary":"My spark plugs need to be changed every 6 months. Eventually had to get a new engine because of it. I have 5000 miles on the new engine and already had to get new spark plugs today again. Please recall this!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612444,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2024","dateComplaintFiled":"09/03/2024","vin":"2FMPK4AP0HB","components":"STEERING","summary":"Loss of steering - Errors: \"Steering Assist Fault\", \"Hill Start Assist Not Available\", \"Service Advance Trac\", Adaptive Steering Fault\". I had been driving the car on a hot day approximately 30-50 miles that day, lots of stops, last stop was order pick up. I did not turn the car off and when I went to pull out of the parking lot, I lost steering and errors flashed. I was able to turn the car off and back on- errors disappeared. I drove it to a gas station thinking maybe I was running out of gas, I pumped the gas and attempted to pull out, it did it again. A few minutes later, I was able to move the vehicle to a parking spot. Waiting with engine off and attempted again and error codes gone and as able to drive approximately 12 miles home. When I arrived codes were still gone, decided to move to another spot, and then the codes popped up again. Towed vehicle to Ford Dealership - Codes were not present when Ford received my car. They stated it was the battery, charged for battery replacement and diagnostics - $400. Drove it maybe 20-30 miles to run errands and same codes popped up and lost power steering while driving low speed over railroad tracks. Towed back to Ford - this time they want $2500 to replace the steering equipment - there has always been a clicking in the steering but Ford stated it was normal and nothing was wrong. Ford did replace the steering equipment at 40k miles under warranty, now a little over 80k miles and it has to be replaced again? Seems like there may be more to this, I shouldn't have to replace this once, let alone twice in 80k miles. This could have easily caused an accident if at higher rate of speed, an inexperienced driver or one with less upper body strength to be able to move the steering wheel.  I noticed a recall for 2016 models and a lot of similar situations on the web for customer complaints. Could there be something going on with this year as well?  I have not repaired vehicle yet....","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611669,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2024","dateComplaintFiled":"08/29/2024","vin":"2FMPK4J9XHB","components":"ENGINE","summary":"The contact's daughter owns a 2017 Ford Edge. The contact stated that while turned on and running on multiple occasions, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 73,533.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611670,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2024","dateComplaintFiled":"08/29/2024","vin":"","components":"FUEL SYSTEM, GASOLINE,ENGINE","summary":"The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle made abnormal grinding sounds. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the high-pressure fuel pump had failed, causing metal shavings to enter the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 70,000. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611386,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2024","dateComplaintFiled":"08/28/2024","vin":"2FMPK4G92HB","components":"ENGINE","summary":"Check engine light came on after running rough and having white smoke . FOrd dealer has confirmed that TSB 22-2229 issue  is definite - Pulled cylinder #2 spark plug and found coolant intrusion in the cylinder.  Recommend replacement of the engine - $8700 to replace - not covered by ford.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2024","dateComplaintFiled":"08/26/2024","vin":"2FMPK3K92HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle from a cold start, the vehicle was idling rough with white smoke coming from the exhaust pipe. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle had been taken to another independent mechanic to be diagnosed. The contact was informed that there was a coolant intrusion into the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to Technical Service Bulletin Number: 19-2346; Coolant Intrusion into The Engine Block (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 125,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610887,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2024","dateComplaintFiled":"08/26/2024","vin":"2FMPK4K96HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced.  The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610998,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2024","dateComplaintFiled":"08/26/2024","vin":"2FMPK3J96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine cylinder had failed. The contact was informed that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic however, the vehicle was not diagnosed or repaired. The mechanic referred the contact to the dealer for further assistance. The vehicle was taken to the dealer where the vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 66,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610596,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2024","dateComplaintFiled":"08/24/2024","vin":"2FMPK4K98HB","components":"POWER TRAIN","summary":"No warrants of issues when it happened was driving back home when my car started smoking then it drove for a little bit and then it would shoot up to gear 4 then back down and then it stopped.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610395,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2024","dateComplaintFiled":"08/23/2024","vin":"2FMPK4J99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle the check engine light had remained illuminated and the vehicle would not properly accelerate while driving at various speeds. The vehicle was taken to the local dealer who diagnosed that the engine coolant was present inside the engine cylinders causing severe damage to the engine. The contact was advised that the engine needed to be replaced. The engine was replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 109,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610414,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"08/23/2024","vin":"2FMPK4G95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 50 MPH, the vehicle went into LIMP Mode while in traffic. The contact was able to pull over safely. The contact stated that the service engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the engine block was cracked. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 66,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610468,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2024","dateComplaintFiled":"08/23/2024","vin":"2FMPK4J90HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the contact also noticed smoke coming from the engine compartment with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the catalytic converter and the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,909.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610226,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2024","dateComplaintFiled":"08/22/2024","vin":"2FMPK3J92HB","components":"ENGINE","summary":"The vehicle engine has a design flaw, the head gasket on all Ford eco-boost engines made in 2017 will inevitably break do to an unsecure seal to the top of the engine, this is because of the newly implemented cooling channels in between each cylinder, causing the inevitable failure of the engine","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11609665,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"08/20/2024","vin":"2FMPK4J94HB","components":"ENGINE","summary":"The motor has failed and possibly could be a manufacturing defect according to the mechanic. He has several instances of this model of car that the motor failed prematurely costing owners thousands of dollars to install a new motor! Also, stated that the car should be immediately not driven due to the defect in the motor and could fail and even lock up or overheat putting the driver in danger due to possible fire. The check engine light did come on. The little wrench icon came on. The estimate to replace the entire engine is $4700.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11609716,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2024","dateComplaintFiled":"08/20/2024","vin":"2FMPK3J97HB","components":"ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL","summary":"The contact's niece owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and accelerated slowly with the accelerator pedal being depressed. There was no warning light illuminated. The vehicle was driven to the dealer to be diagnosed. The contact was informed that there was coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11609087,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2024","dateComplaintFiled":"08/17/2024","vin":"2FMPK3J93HB","components":"POWER TRAIN,ENGINE","summary":"My edge has been experiencing flex plate issues since 106,000 miles. It\u2019s considered a CSP through ford there is a recall but my specific car \u201cisn\u2019t affected\u201d this needs to be recalled so I can get it fixed. If this cracks all the way it could cause a fatal accident and there would be law suits. This is a huge safety concern, and needs to be pushed further as my car has the same type of flex plate as the other edges that have been recalled.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11609016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2024","dateComplaintFiled":"08/16/2024","vin":"2FMPK4J9XHB","components":"UNKNOWN OR OTHER","summary":"Torque converter problem  Not available for inspection still on vehicle. Problem was diagnosed by 1 independent and 1 dealer Wrench light has came on 3xs Engine light once 6/16/2024 Wrench light 6/15/2024 & 6/16/2024 Bought 2017 Ford Edge Sport from Carvana in 4/2024 SilverRock Warranty until July 29, 2024","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608642,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2024","dateComplaintFiled":"08/15/2024","vin":"2FMPK3G90HB","components":"ENGINE","summary":"Car was at a red light. Started to pull into traffic and the car stalled which could have resulted in an accident. We have since found out that \"coolant intrusion\" is a known issue with \"Ecoboost\" engines by Ford.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608796,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2024","dateComplaintFiled":"08/15/2024","vin":"2FMPK4J9XHB","components":"ENGINE","summary":"I took my Ford Edge in for a routine oil change in March 2024 and I received a call from the dealership that my car had an internal coolant leak.  The technician told me this was a well known issue with these Ford engines and I need to replace the engine and it would cost approximately $10,000. I have seen that other cars with engines like mine have been recalled but my VIN was not on the recall list.  I called Ford and was told they could not help me but I should save all receipts in case it gets added to the recall list.  I believe that this should be taken care of by the Ford Corporation as it is a known engine defect and not caused by standard use of the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608409,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"08/14/2024","vin":"2FMPK4K97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle was leaking coolant. There were no warning lights illuminated. There was an unknown alarm that was turning on and off. The contact stated that the vehicle started rough. The contact stated that the failure was related to Technical Service Bulletin: 19-2208/ 22-2229. The vehicle was taken to the local dealer, where it was diagnosed that there was a crack in the engine block and coolant had intruded into the cylinders. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608224,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2024","dateComplaintFiled":"08/13/2024","vin":"2FMPK4K96HB","components":"ENGINE","summary":"replaced spark plugs and ignition coil, keep getting misfire on cyclnder 2. Having to replace coolant every few days. Lots of research this is a known issue with 2.0 eco boost motor. How has nothing been done yet?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11607635,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2024","dateComplaintFiled":"08/09/2024","vin":"2FMPK3J92HB","components":"ENGINE","summary":"Long block failure causing coolant intrusion into cylinders. Ford has Tsb out on it","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606957,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2024","dateComplaintFiled":"08/07/2024","vin":"2FMPK3K92HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 55\u201360 MPH, the engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion in the engine. The dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 58,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606997,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2024","dateComplaintFiled":"08/07/2024","vin":"2FMPK4K92HB","components":"ENGINE","summary":"Approximately one week after seeing the CHECK ENGINE light appear, I had a Ford dealership service center examine my vehicle and do diagnostic testing at a cost of $180. I was told coolant was leaking into cylinder 1. They informed me that TSB 22-2229 detailed the problem, and the only solution was a long block replacement. I received a second opinion from an independent service center at a cost of $130. The answer was the same. Other than the warning light, the only evidence of a problem was some rough running of the engine on start-up on occasion.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11607055,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2023","dateComplaintFiled":"08/07/2024","vin":"2FMPK4J92HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, the vehicle was started and there was smoke coming from the exhaust. The check engine warning light was illuminated. The contact was occasionally adding coolant to the coolant reservoir prior to the vehicle being taken to an independent mechanic. The vehicle was driven to an independent mechanic and the mechanic informed the contact that there was an internal coolant leak into the engine and that the engine might need to be replaced. The independent mechanic informed the contact that there was an unstated TSB associated with the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact spoke with the Ford Customer Service Department and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606703,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2024","dateComplaintFiled":"08/06/2024","vin":"2FMPK4K94HB","components":"ENGINE","summary":"My daughter was driving me in my 2017 Ford Edge AWD. We didn\u2019t get very far and noticed a burning smell and a lot of smoke coming out of the exhaust; there was no engine light or warnings on the display.  The burning smell got intense and my daughter was having burning sensations in her nose and eyes.  She immediately turned the car around and went back to my house.  After turning off the ignition, we still saw smoke coming out of the exhaust and was afraid the car was going to catch fire and possibly damage my carport. It did not catch on fire, but we were very scared by the incident and it took awhile for my daughter to recover from the smoke issues.  The car was towed to the dealership from where I purchased the car and they said that the antifreeze had been pushed through two cylinders and it cracked the block. The remedy is replacing the engine.  Now we found out that this problem has been known by Ford Motor Company on three different engines that they manufacture. They did not send any kind of notification of the danger or make any recalls. Due to their not notifying consumers of a fire or engine failure risk, I feel Ford Motor Company is putting the safety of consumers in jeopardy.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606801,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2024","dateComplaintFiled":"08/06/2024","vin":"2FMPK4J91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that during startup the vehicle began to shake and vibrate and while driving the check engine light had remained illuminated. The vehicle was taken to the local dealer who diagnosed that the engine coolant had leaked into the engine cylinder number four and advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 63,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606834,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2024","dateComplaintFiled":"08/06/2024","vin":"2FMPK3J95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 101,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2024","dateComplaintFiled":"08/06/2024","vin":"2FMPK3J99HB","components":"ENGINE","summary":"Engine light started flashing 5mins after driving on a busy freeway. Had to pull over to allow engine to cool with children in the car. Topped off coolant. Over the next week, the leak continued. Took the car to my mechanic who was unable to replicate the issue. Warning lights continued to flash and coolant continued to leak. Took car back to mechanic who advised engine block intrusion common to Fords. Advised TSB for certain Ford vehicles (2017 Ford Edge 2.0 included) plagued by a defect that causes coolant to leak into the engine cylinders, leading to a host of problem. Reported the problem to Ford who advised me to bring the car to run diagnostics (for a $200 fee). Confirmed engine long block issue and $9700 to fix.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606793,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2024","dateComplaintFiled":"08/06/2024","vin":"2FMPK4J9XHB","components":"ENGINE AND ENGINE COOLING","summary":"See attached document for complaint","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606432,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"08/05/2024","vin":"2FMPK3J98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at approximately 30 MPH, the engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a coolant intrusion in the engine. The dealer recommended that the engine be replaced. The dealer informed the contact that the coolant level would become low, possibly cause an engine fire, and that the vehicle should not be driven. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 48,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606437,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2024","dateComplaintFiled":"08/05/2024","vin":"2FMPK4G9XHB","components":"ENGINE","summary":"My check engine light came on, started idling rough, code said spark plugs, vehicle would not start so changed spark plugs and one was gunked up, vehicle started but clouds of white smoke coming out of back and coolant low.  Coolant flowing into oil.  This is apparently the issue with the 2.0 EcoBoost engine that should have a recall!  Only 127000 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606498,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2024","dateComplaintFiled":"08/05/2024","vin":"2FMPK4K97HB","components":"ENGINE","summary":"Our 2017 Ford Edge is equipped with an EcoBoost engine.  This engine has a defect that causes coolant to leak into the engine\u2019s cylinders which can cause corrosion, oil dilution and contamination, and engine failure.  This defect creates a safety risk because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires.  We took our vehicle to the Ford dealership on 7/17/24 because it was misfiring and losing power while driving.  The dealership informed us that the coolant had in fact been leaking into the engine and we would need a new engine rebuild at a cost of $8,200.  There were no warning lights and nothing else to indicate any issue was present until it was too late.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606621,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2024","dateComplaintFiled":"08/05/2024","vin":"2FMPK3J98HB","components":"ENGINE","summary":"The contact's spouse owns a 2017 Ford Edge. The contact stated while driving on several occasions at various speeds, the vehicle began shaking violently. Additionally, on several occasions when the vehicle was started, there was white smoke coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not prepared. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606381,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2024","dateComplaintFiled":"08/04/2024","vin":"2FMPK3J99HB","components":"SERVICE BRAKES","summary":"The front brake lines burst about a year ago and were services by a repair shop, just a few hours ago the rear passenger brake line suddenly burst-ed in the same manner as the front (that were part of the recall about a year ago) - it might be something worth looking into as this would be a key safety issue. there was no slow leak or damage to the rear brake line prior to it suddenly failing ( with about a 15mm hole near the top of the bend of the rubber near where it meets the steel line.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606067,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2024","dateComplaintFiled":"08/02/2024","vin":"2FMPK4K94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact's daughter owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion inside cylinder #1 had caused engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2346. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,200.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606072,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2024","dateComplaintFiled":"08/02/2024","vin":"2FMPK4K91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was sputtering. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion in the engine. The local dealer recommended that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,400.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2023","dateComplaintFiled":"08/02/2024","vin":"2FMPK4G99HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the contact noticed white smoke coming from the exhaust pipe. In addition, the contact stated that when the vehicle was started, there was a rumbling sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired.  The contact stated that the failure had been persistent since October 2023. In addition, the contact stated that the vehicle had repeatedly been serviced by the dealer due to persistent failure. The manufacturer was made aware of the failure; however, the contact was informed that the repair was not covered under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605821,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"08/01/2024","vin":"2FMPK4G90HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that on several occasions when the vehicle was started, there was an abnormal amount of smoke coming from the rear of the vehicle. The check engine warning light was illuminated. Additionally, the contact stated that the coolant level was topped off twice within three days. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,250.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605909,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"08/01/2024","vin":"2FMPK4J96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and vibrated, displaying symptoms consistent with a cylinder misfire. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, resulting in a misfire in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 95,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605919,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2024","dateComplaintFiled":"08/01/2024","vin":"2FMPK4J98HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that when the vehicle started, there was a large amount of white smoke coming from the exhaust pipe.  The contact stated that the coolant reservoir was refilled every three days. In addition, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinder #4. The contact was informed that the large block needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 77,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605638,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2024","dateComplaintFiled":"07/31/2024","vin":"2FMPK4K93HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and jerked, displaying symptoms consistent with a misfire. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, resulting in a misfire in cylinder #1. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 38,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605672,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2023","dateComplaintFiled":"07/31/2024","vin":"2FMPK4J95HB","components":"ENGINE","summary":"Coolant intrusion","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605726,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2024","dateComplaintFiled":"07/31/2024","vin":"2FMPK3K99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated intermittently. The vehicle was taken to the dealer, where it was diagnosed that the engine was misfiring and there was coolant intrusion in cylinder #1. The dealer determined that the long block needed to be replaced, and the dealer related the failure to TSB Number: 19-2346. The vehicle was not repaired. Additionally, the contact stated that the vehicle was experiencing rough starts, and there was smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the cylinders and in the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 72,412.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605394,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2024","dateComplaintFiled":"07/30/2024","vin":"2FMPK4J94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and sputtered before returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined there was a misfire in cylinder #2 due to coolant intrusion, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine \u2013 Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605517,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2024","dateComplaintFiled":"07/30/2024","vin":"2FMPK3J96HB","components":"ENGINE","summary":"2017 Ford Edge, purchased this vehicle brand new, 2 days ago was driving and car became overheated suddenly, temperature attempted to decrease via the power and within 1 hour it was in the Ford Dealership being looked at. I was told it had an engine coolant leakage problem that would require a complete replacement of a brand new long block engine; approximately $10k in repairs. I did not have extended warranty on this vehicle and the manufacturers warranty covered 5yr/60k miles. I've found thousands of other consumers with this exact issue. Ford knows it's a defect in these engines but refuses to make it an official recall. My car that was worth approx 10-13k is now worth nothing and will be sold at auction. Shame on you, Ford.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605226,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2024","dateComplaintFiled":"07/29/2024","vin":"2FMPK4G9XHB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with cylinder #2 misfire. The dealer replaced the spark plugs. Additionally, the contact stated while driving 25 MPH, the vehicle started to overheat. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was then taken to an independent mechanic, where the same assessment was made. The mechanic determined that the failure was related to TSB Number: 19-2346. The vehicle was not repaired. The manufacturer was contacted and informed the contact that it was a known failure; however, no assistance was provided. The failure mileage was approximately 67,200.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604884,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2024","dateComplaintFiled":"07/27/2024","vin":"2FMPK4K90HB","components":"ENGINE","summary":"Problem with check engine light and coolant issue. After weeks of diagnostics, eventually was told car needed completely new engine. After google search, found hundreds of people with this exact issue of Ford vehicles with the engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604728,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"07/26/2024","vin":"2FMPK4J98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in cylinder #3. The vehicle was not repaired. The contact stated that the vehicle continued to shudder. The vehicle was taken to a dealer where it was diagnosed with a cracked cylinder, causing fluid to leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 105,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604762,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"07/26/2024","vin":"2FMPK4G97HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while having a routine oil change, the check engine warning light illuminated. While driving at various speeds, the check engine warning light flashed on and off. The vehicle was taken to an independent mechanic, who determined that cylinder #3 had misfired and there was coolant leaking and recommended that the engine be replaced. The vehicle was taken to another independent mechanic, who replaced the ignition coils and spark plugs. The vehicle was taken to another independent mechanic, who determined that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 137,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604777,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2024","dateComplaintFiled":"07/26/2024","vin":"2FMPK3J98HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the vehicle shuddered at slower speeds with excessive white smoke coming from the exhaust. The check engine warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated the vehicle was scanned at a local Auto Zone where it was diagnosed with cylinder #1 failure and other unknown failures. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 112,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604510,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2024","dateComplaintFiled":"07/25/2024","vin":"2FMPK4J9XHB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while the vehicle was in for an oil change, the independent mechanic diagnosed the vehicle and informed the contact that there was a coolant leak into the spark plug which could damage the engine and the engine might need to be replaced, if the vehicle was not repaired. There was no warning light illuminated. The contact researched online and became aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 73,477.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604241,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2024","dateComplaintFiled":"07/24/2024","vin":"2FMPK4K96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the vehicle experienced rough driving, with the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed an engine misfire in cylinder #2. The cause of the failure was not yet determined. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 95,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"07/24/2024","vin":"2FMPK3K97HB","components":"ENGINE","summary":"Cold start misfires in cylinder 1. Check engine light came on. Dealer inspection found coolant intrusion. Coolant pressure test confirmed coolant leaking into cylinder. Ford recommends replacing engine. The vehicle has 61,069 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11603840,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2024","dateComplaintFiled":"07/22/2024","vin":"2FMPK4K99HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The contact stated that the transmission fluid was flushed and refilled. The vehicle was not repaired.  Additionally, the contact stated that the transmission was recently replaced. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11603565,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2024","dateComplaintFiled":"07/20/2024","vin":"2FMPK3J92HB","components":"ENGINE","summary":"My vehicle began overheating suddenly. I took it to a mechanic and he says it\u2019s a coolant leak into the cylinders and may require head gasket replacement or full engine replacement. Ford has a TSB on this very issue that they are well aware of. The TSB number is 22-2229. I spoke to a local dealer and they told me because my vehicle has 68000 miles on it, I\u2019m over the 60k warranty from the manufacturer. I\u2019ve only had this vehicle for 2 years and I only drive about 15 miles a day. Why is this not been issued as a mandatory recall for these vehicles? I can\u2019t afford a new engine on a car I still owe $18000 on. I know that there have been several complaints about this from other owners. Please help to escalate this to an actual recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11603483,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2024","dateComplaintFiled":"07/19/2024","vin":"2FMPK4G91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a blown head gasket and coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 48,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11602704,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"07/16/2024","vin":"2FMPK4G90HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, the vehicle was shaking and vibrating abnormally with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that coolant was intruding into the cylinders, causing severe damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11602785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2024","dateComplaintFiled":"07/16/2024","vin":"2FMPK4K96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to the dealer, who determined that there was coolant intrusion into cylinder #3, causing an engine misfire, resulting in damages to the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine \u2013 Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11602490,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2024","dateComplaintFiled":"07/15/2024","vin":"2FMPK4J90HB","components":"ENGINE","summary":"Took car to dealer because of check engine light. Was told coolant leaked into engine and engine needs to be replaced. Have since learned it\u2019s a known/common issue happening to many Fords with EcoBoost engines. Car only has approx. 53,000 miles on it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11601543,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2024","dateComplaintFiled":"07/12/2024","vin":"2FMPK4J94HB","components":"UNKNOWN OR OTHER,ENGINE","summary":"Engine miss fire cylinder number 4 and coolant leak with no visible leak anywhere but now adding half gallon of coolant every couple days. Was told about possible recall of ecoboost 2.0l engine on 2017 ford edge with a coolant leak/miss fire of engine causing destruction of the engine and or causing a fire with the car.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11601204,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2024","dateComplaintFiled":"07/11/2024","vin":"2FMPK3K97HB","components":"UNKNOWN OR OTHER","summary":"Coolant leaked into the engine due to failed parts/seals on the car and therefore it now needs a brand new engine.  Ford is aware of this issue and even issued a TSB.  According to a mechanic as well as the Ford Dealership Service, it needs a complete new engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11600834,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2024","dateComplaintFiled":"07/10/2024","vin":"2FMPK3J95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact's friend owns a 2017 Ford Edge. The contact stated that the vehicle was driving rough. The check engine warning light was illuminated. The contact stated that while driving at undisclosed speeds, the engine was overheating, and the vehicle was sputtering. Additional coolant was added to the reservoir, but the coolant was quickly consumed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine was misfiring. The vehicle was consuming coolant, and the engine needed to be replaced. The contact stated that the failure was related to TSB: 19-2208. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 64,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11600980,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"07/10/2024","vin":"2FMPK4J94HB","components":"ENGINE","summary":"Coolant leaked into cylinder.  Ruined engine left at dealership after being replaced with a new long block.  The vehicle could have stopped running at any point.  Several Ford Edge SUVs have had this exact problem.  My Ford Edge was only inspected by the Ford dealership service department via diagnostic testing.  The check engine light came on and I took the earliest service appointment available.  Previous to the check engine light illuminating I did notice a slight hesitation in acceleration at approximately 30 mph.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11601001,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2024","dateComplaintFiled":"07/10/2024","vin":"2FMPK4J93HB","components":"ENGINE","summary":"Coolant intrusion on cylinder #3.  Check engine light came on after rough idle.   Issue verified by certified Ford dealer.  This is a safety issue if the vehicle stops on a highway and is undrivable.  It is a well known issue and deserves a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11600500,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2024","dateComplaintFiled":"07/09/2024","vin":"2FMPK4K93HB","components":"ENGINE","summary":"Overheating, rough idol, smoking out exhust, left stranded with family. Coolant leak into cylinder causing complete engine failure. Known problem with ecoboost 2.0 yet no recall. New engine required with refurbished parts to fix failed 2.0 engine from shop.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11599533,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2024","dateComplaintFiled":"07/06/2024","vin":"2FMPK4G99HB","components":"ENGINE","summary":"My check engine light came on and I had it tested and it was a #2 misfire. Along with the check engine light was a rattling in the front end of the vehicle, when I would start the car. I changed the spark plugs, then the check engine light went away. Weeks later my check engine late came on again with the same rattling but this time it was worse. Within two days my engine over heating light came on. Myself and a friend checked for fluids and all my coolant was empty. We filled it up and then the next morning it was below the minimum fill line again. I took it into Ford dealership. When they looked into the check engine light they found coolant intrusion in Cylinder number 3 due to a faulty block.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11599185,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2024","dateComplaintFiled":"07/05/2024","vin":"2FMPK4J9XHB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the fuel injectors and spark plugs were replaced; however, the failure persisted. A second diagnostic test was performed, and the mechanic discovered coolant intrusion into cylinder #1. The vehicle was then taken to a dealer where the failure was confirmed, and the contact was provided an estimate for the engine replacement. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 93,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11599187,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2024","dateComplaintFiled":"07/05/2024","vin":"2FMPK4K90HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was intermittently illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was a misfire in cylinder #3. The spark plug was replaced. After the vehicle was repaired, while the contact's daughter was driving approximately 50 MPH, the engine began overheating, with the check engine warning light illuminated. The vehicle then went into LIMP Mode. The driver coasted to the side of the road to allow the engine to cool down before continuing to drive. The contact had topped off the coolant reservoir. The vehicle was returned to the mechanic and was diagnosed and determined that there was coolant intrusion in cylinder #3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,600.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11599227,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2024","dateComplaintFiled":"07/05/2024","vin":"2FMPK3K96HB","components":"ENGINE","summary":"Bought from a used lot on the dealership, 3 days later a light came on, a month later the engine failed. The coolant was leaking into the engine. $9000+ estimated repair to replace engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598708,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2024","dateComplaintFiled":"07/03/2024","vin":"2FMPK4J90HB","components":"ENGINE","summary":"The engine is failing due to a coolant intrusion due to manufacturing defects in the cylinder walls. This issue was discovered after the check engine light came on in the SUV. The engine defects are well known and Ford will not issue a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598302,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2023","dateComplaintFiled":"07/02/2024","vin":"2FMPK4G98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the spark plugs were replaced; however, the failure recurred. The vehicle was taken to an independent mechanic, where the ignition coils were replaced; however, the failure persisted. The contact stated that upon scanning the vehicle with an OBD II scanner, the contact retrieved DTC codes related to sparks plugs and ignition coils. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The contact stated that while driving at various speeds, the coolant temperature warning light illuminated, and the engine started overheating. The vehicle was taken to an independent mechanic, where it was determined that the head gasket was leaking coolant. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597913,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2024","dateComplaintFiled":"07/01/2024","vin":"2FMPK3J93HB","components":"UNKNOWN OR OTHER,ENGINE","summary":"My vehicle has the same issues related to a recall where the coolant leaked into a cylinder effecting the engine which now has to be replaced. The problem is that this recall is vin specific which eliminates my vehicle from this recall.  It is my opinion that this needs to be reviewed because somewhere along the lines somebody dropped the ball.  How can my vehicle not fall under this recall due to a number?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597981,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2024","dateComplaintFiled":"07/01/2024","vin":"2FMPK4J94HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated. The contact's son-in-law replaced the spark plugs. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 109,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598022,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2024","dateComplaintFiled":"07/01/2024","vin":"2FMPK3J93HB","components":"ENGINE","summary":"Check engine light came on car which had less than 60,000 miles Ford dealer inspected vehicle and determined the ecoboost engine had a coolant leak and needed $9,000 in repairs because the coolant from the faulty piece was leaking into the cylinders","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598058,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2024","dateComplaintFiled":"07/01/2024","vin":"2FMPK4K98HB","components":"ENGINE","summary":"We  have a 2017 ford edge that has developed a coolant intrusion in cylinder 2 which the dealer said will cost $9800.00. The  vehicle only has 72,000 miles on it and I\u2019ve  seen several reports of this same problem on the NHTSA website. Has this problem had a recall or possibly a future recall? I realize there is not one on our particular vehicle and was wondering why. We  are concerned for our safety as we are seniors and if the engine fails what we will do.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597802,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2024","dateComplaintFiled":"06/30/2024","vin":"2FMPK3J88HB","components":"UNKNOWN OR OTHER","summary":"Rear camera view unavailable.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597523,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2024","dateComplaintFiled":"06/28/2024","vin":"2FMPK4K96HB","components":"ENGINE","summary":"Upon starting the engine, there is a shake and a rough idle for a few moments. Check engine light comes on and off randomly. Each time code reads as engine misfire cylinder number 2. I have replaced spark plugs and Ignition coil. Just hit 77,300 miles. Seems to be a pretty common issue. How is there no recall yet? Today on top of that issue, temperature gauge light up and checked coolant and was very low.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597557,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2024","dateComplaintFiled":"06/28/2024","vin":"2FMPK4K95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered and vibrated before returning to normal functionality; however, the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into cylinder #2 had caused the cylinder to misfire, resulting in damages to the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 77,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597190,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"06/27/2024","vin":"2FMPK3K97HB","components":"ENGINE","summary":"Engine shakes upon start up after been sitting overnight and sometimes after was driven then cooled off, check engine light with code P0303- misfiring cylinder # 3, low coolant message on, took it for diagnosis and they say that there is coolant intrusion on cylinder # 3 due to internal engine failure, no prior overheating was observed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597207,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2024","dateComplaintFiled":"06/27/2024","vin":"2FMPK4J82HB","components":"STEERING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 35 MPH, the steering wheel stopped operating as needed and was pulling to the right. The vehicle was steered to the side of the road and turned off. The vehicle was restarted and driven to the residence. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 81,103.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596863,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2024","dateComplaintFiled":"06/26/2024","vin":"2FMPK4J8XHB","components":"SEAT BELTS","summary":"I drove the car to go shopping and when I returned,  I could not pull the seat belt out to put it on.   I drove home without the belt on.   The next day,  it worked fine... until I went out again and it locked up on me again.  I looked online for recalls and there were some for my type vehicle so called the Ford dealership and was given an appt for almost a week later. They confirmed the part was defective and said it would cost $708. to fix it because my Vin number was not under the recall, yet it is the same issue.   They still have my vehicle because they are charging me $99.  for diagnostic fees and I can't drive it without my seat belt.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596368,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2024","dateComplaintFiled":"06/25/2024","vin":"2FMPK4K99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 67,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596481,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2023","dateComplaintFiled":"06/25/2024","vin":"2FMPK4K91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the engine was running rough, and the vehicle was shaking abnormally. The engine warmed up for approximately 4-5 minutes during warmer weather and the shaking ceased. The contact stated that the failure lasted longer during colder weather conditions. The coolant level was lower than expected. The check engine warning light was intermittently illuminated. The vehicle had been taken to the dealer and it was diagnosed and determined that coolant was leaking into cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 78,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595974,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2021","dateComplaintFiled":"06/23/2024","vin":"2FMPK3J99HB","components":"ENGINE","summary":"My car initially gave me a check engine light.  My coolant was found to be low and coolant was replaced which resolved the check engine light immediately.  There were no more issues for approximately 1 week, at that time my car started to emit a white smoke from its exhaust, my check engine light turned on again at about the same time.  My car was taken to the dealership where there was found to be coolant intrusion on cylinder #2.  My entire engine needed to be replaced.  It also took approximately 3-4 weeks for Ford to ship the engine to the dealership due to there being a shortage on engines. Ford was contacted by the dealership on my behalf and I was told there was no recall and nothing they could do for me.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595670,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"06/21/2024","vin":"2FMPK3K99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated on the instrument panel. The contact stated that the vehicle hesitated upon the depression of the accelerator pedal. In addition, the contact stated there was a cloud of heavy white smoke coming from the exhaust pipe upon starting the vehicle. The contact initially called a local dealer and was informed that the vehicle could not be seen for two weeks before a diagnostic test could be performed. The vehicle was then taken to an independent mechanic where a diagnostic test was performed and a tune-up was performed on the vehicle. Despite the repair, the check engine light returned to the instrument panel. A mobile, Ford mechanic arrived at the residence to perform various recall repairs to the vehicle and the contact described the issues experienced with the vehicle. The mechanic stated that there was possibly a coolant intrusion into an engine cylinder. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595367,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"06/19/2024","vin":"2FMPK4G96HB","components":"ENGINE","summary":"The cooling system on my 2017 Ford Edge with 2.0 liter Ecoboost engine (currently with 61,000 miles) is not working properly due to coolant leaking internally in the engine from the engine head into cylinder number 2. This causes a variety of misfire codes to be set periodically on the vehicle, from P0316 (misfire during first 1000 revolutions) to P0302 (cylinder 2 misfire). The internal leak also causes coolant level in the reservoir to slowly drop, potentially leading to engine seizure and loss of vehicle control due to loss of power steering, although we have not experienced this ourselves due to knowledge of the nature of the problem - I am constantly checking coolant level. The coolant leak did, however, cause number 2 spark plug to fail causing a flashing MIL light, rendering the car undriveable until I replaced the plug.  Ford Motor Company is aware of the open-deck cooling design flaw in these engines that causes the problems described above. Ford refuses to do anything about this problem (like a recall) since apparently they don't consider it a safety issue. All I've gotten out of them is basically a \"sorry about your luck\".  Thanks for your consideration. There are probably millions of people with this same \"latent defect\" issue on the road. [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595379,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"06/19/2024","vin":"2FMPK4K92HB","components":"ENGINE","summary":"While driving with 97K miles on it, vehicle started to stutter. The check engine light came on. We took the vehicle to a local repair shop. They replaced the evaporate purge solenoid. The coolant was low as well. They did a pressure test but could not find a leak and told us to watch it. Just before 100k miles, vehicle started to stutter again. We took it to a Ford Dealership. They found the coolant low and a cracked engine block.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595122,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2024","dateComplaintFiled":"06/18/2024","vin":"2FMPK3K97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that there was a misfire in cylinder #3. The vehicle was repaired; however, the failure reoccurred. The contact related the failure to Technical Service Bulletin Number: 19-2346. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that the vehicle was not included in a recall. The contact was advised to call the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594704,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2024","dateComplaintFiled":"06/17/2024","vin":"2FMPK4J93HB","components":"POWER TRAIN","summary":"Transmission started slipping in and out of gears and jerking in the middle of traffic, had happened multiple times. Have done research and seems it is happening to a lot of people.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594760,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"06/17/2024","vin":"2FMPK3J92HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle stalled while depressing the accelerator pedal, with the check engine warning light intermittently flashing on the instrument panel. The vehicle was taken to a dealer where the technician discovered that coolant had leaked into an engine cylinder. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594364,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2024","dateComplaintFiled":"06/14/2024","vin":"2FMPK4J97HB","components":"ENGINE","summary":"Coolant leaking into the cylinders. Was told by dealership this is a known design flaw with the eco drive engines. Car needs a new engine and only has 58K miles","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594395,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"06/14/2024","vin":"2FMPK3G99HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving approximately 50 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who retrieved DTC Code: P0302 and informed the contact that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to a dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11593988,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2024","dateComplaintFiled":"06/12/2024","vin":"2FMPK4G9XHB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that on several occasions over three weeks, the vehicle ran rough while idling. The contact stated that on the third day, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the spark plugs needed to be replaced due to a misfire in cylinder #2. The failure persisted a week later. The manufacturer was not notified. The failure mileage was approximately 105,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594005,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2024","dateComplaintFiled":"06/12/2024","vin":"2FMPK4J91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, and the engine needed to be repaired or replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 94,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11593644,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2024","dateComplaintFiled":"06/11/2024","vin":"2FMPK3J92HB","components":"ENGINE","summary":"The coolant/antifreeze leaks into the cylinders, after further research, this is a common defect to almost all vehicles of this make and model","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11593666,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2024","dateComplaintFiled":"06/11/2024","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle began to drive in idle mode with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed as coolant leaking into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 85,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11593782,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2024","dateComplaintFiled":"06/11/2024","vin":"2FMPK4J9XHB","components":"ENGINE","summary":"Check engine light went on and car engine chugged upon starting.  Took the car in to local mechanic shop and they ran diagnostics showing engine misfire. Replaced spark plugs and 1 ignition coil. Light went off and no chugging for 3 days and then the car engine began to chug again upon starting and the check engine light came back on. Took back to mechanic, said some type of wire was loose and mentioned that there was oil where there shouldn't be and apparently they saw it before. Light went off and chugging stopped. The next day or so, the light came on again and there was a white smoke coming out of exhaust pipes that had a very strange and strong odor. Took back to mechanic and they moved a coil.  Said diagnostics showed battery was low so I had the battery replaced. Next day, car didn't want to immediately turnover upon start, check engine  light came on as did the the battery light.  Smoky white exhaust with odor returned.  Made appointment at my local Ford dealer (had to wait slightly over a week to get in). Diagnostics and inspection showed a cracked engine block and it could not be repaired, only replaced. Service rep said it was a design flaw. My car is only a 2017 model (purchased brand new in 12/2017) and now has only 57k miles and is well  taken care of.  All of these car symptoms came on suddenly and and took about a month to resolve with back and forths to the mechanic and then the dealership. I was worried that the car might catch fire based on the white smoke, the odor and the check engine light continuing to come on. I spent a lot of money on the engine replacement... this shouldn't happen to a young engine with low miles. If there was a design flaw with the ecoboost engine... it should be recalled.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11593437,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2024","dateComplaintFiled":"06/10/2024","vin":"2FMPK4J92HB","components":"POWER TRAIN,ENGINE","summary":"My 2017 Ford Edge has a 2.0 ecoboost engine with a known defect problem.  Antifreeze is leaking into the cylinder which could cause it to overheat and a potential fire.  It has been checked at two separate FORD dealerships, and they both confirm the same issue. The yellow multi dash lamp has gone on and stayed on since the incident occurred.  The first incident was on 4-3-2024.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592911,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2024","dateComplaintFiled":"06/06/2024","vin":null,"components":"ENGINE","summary":"Check engine light came on.  Checked it and reset it.  Did not reoccur.  Two days later high engine temperature light can on.  I checked coolant level and found it low.  No evidence of leakage was found where car is parked in the garage.  Took car to ford dealer after reading my car problems were similar to many ford edges with the same engine.  Ford dealer explained ford had issued a bulletin to their dealers that this type engine could experience coolant leakage into the cylinders due to an engine design error in the second generation ford edge engine.  This problem requires a complete engine replacement.  Ford does not offer any financial help to pay for fixing this problem.  My cost will be over $8500.  There are many, many reports of similar owners having this problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592759,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2024","dateComplaintFiled":"06/05/2024","vin":"2FMPK3J91HB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"2017 Ford Edge was rattling with starting it in the morning. We received a backdated letter about a flexplate recall. We took car in to check it out. Service guy said to go home, \u201cyou would know if it was the flexplate\u201d. Then car was rattling a little more and check engine light came on, so I brought the car and the letter back in and same service guy said he would check it out. Charged me $764 to change out 4 spark plugs and an ignition coil. Said car was fine to drive and that they checked all cylinders etc. But they were going to ask for Ford approval to replace flexplate\u2026.. They called that it was approved and they kept car for many days and said it was fixed. Last week (two months and only 500 miles later), check engine light came on again. We took it back to Auto Nation. They kept car to evaluate the problem. Called us a few days later saying we would need a new engine for $8,500. Service guy said this happens a lot. Most people had traded in for new cars. One guy with extended warranty got it fixed.  We asked if cylinders, plugs, etc were fully checked 2 months ago, why would you say cylinders are corroded now? Did fixing the flexplate cause the problem? We looked online and saw talk of class action lawsuits, cylinder issues, Ecoboost engine issues, and possible car fire issues. This caught our attention as a huge safety concern. We are not sure how to proceed. (I have all paperwork from Autonation and recall letter.)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592387,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2024","dateComplaintFiled":"06/04/2024","vin":"2FMPK4J93HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that cylinder #4 was misfiring due to coolant intrusion through the cylinder wall. The dealer related the failure to TSB Number: 22-2229 and determined that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that assistance could not be provided because the vehicle was not covered under warranty. The failure mileage was approximately 58,928.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592402,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2024","dateComplaintFiled":"06/04/2024","vin":"2FMPK4K9XHB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle he noticed a loud knocking noise coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it diagnosed as a failure with torque converter. Additionally, the flex plate was cracked. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacture was made aware of the failure and the contact was advised to contact the NHSTA Hotline for further assistance. The failure mileage was approximately 140,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592462,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"06/04/2024","vin":"2FMPK4AP4HB","components":"STEERING","summary":"The contact owns a 2017 Ford Edge. The contact stated when he started the vehicle, he noticed that the steering warning light had illuminated. The contact stated that he was able to steer the vehicle, but the steering wheel was traveling more than normal before a turn to the left or to the right was completed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the steering gears and steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact was advised by the dealer that there was a recall for older model vehicles for the loss of power steering; however, the VIN was not included. The contact researched online and related the failure to NHTSA Campaign Number: 15V250000 (Steering). The failure mileage was approximately 59,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592020,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2024","dateComplaintFiled":"06/02/2024","vin":"2FMPK3J93HB","components":"ENGINE","summary":"Coolant leaking into engine and causing it to overheat.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11591752,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2024","dateComplaintFiled":"05/31/2024","vin":"2FMPK3K96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to a local Pep Boys, where it was diagnosed that there was coolant intrusion into the engine. The vehicle was taken to the dealer, where the same assessment was made. The dealer determined that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11591763,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2024","dateComplaintFiled":"05/31/2024","vin":"2FMPK4J95HB","components":"ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 70 MPH, the high coolant temperature message was displayed. The contact became aware that the coolant level was low and added coolant. The vehicle was slow to start and began to shake. The contact restarted the vehicle. The accelerator pedal was depressed but the vehicle was slow to respond. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to coolant intrusion into cylinder #2. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 119,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11591651,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2024","dateComplaintFiled":"05/30/2024","vin":"2FMPK4K90HB","components":"ENGINE","summary":"I took my 2017 Ford Edge to the dealership I purchased from (Eddie Pruitt Ford) due to the check engine light being on. I was told that the engine needed to be replaced due a coolant intrusion in #2cylinder. This is a known issue with this engine, as a TSB was provided to Ford mechanics. . The codes were P0301 and P0304, which means there was a defect in the engine that would allow coolant intrusion into the cylinder. This is a widespread problem and should be recalled by Ford.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11591245,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2024","dateComplaintFiled":"05/29/2024","vin":"2FMPK4AP6HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11591341,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"05/29/2024","vin":"2FMPK4K97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that during a routine oil change, it was discovered that the coolant level was low, due to coolant intrusion into the engine. The check engine warning light was illuminated. A dealer was not contacted. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 22-229. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11591430,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2024","dateComplaintFiled":"05/29/2024","vin":"2FMPK4J94HB","components":"ENGINE","summary":"Motor has coolant intrusion per FORD technical service bulletin. Vehicle show P0303 miss fire cylinder 3 code, low coolant, and white exhaust from the tail pipes. Issue confirmed by for Technical Service bulletin. 22-2229 issued/ revised June of 2022 pertaining to 2015-2018 Edge Vehicles with 2.0L Ecoboost engine  . Flaw is in the cooling deck around the cylinders prematurely wearing causing coolant to leak into the cylinder head. triggering misfires and potential engine failure while in operation. Spoke with Ford and they stated the vehicle is out of warranty therefore they will not do anything about the issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11590372,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2024","dateComplaintFiled":"05/23/2024","vin":"2FMPK3G92HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light had illuminated and while attempting to decelerate, the vehicle started shaking and then stalled. The contact made several attempts to restart the vehicle and regain power. The failure had become more persistent. The vehicle was taken to an independent mechanic where it was diagnosed that the radiator coolant was leaking into the combustion chambers. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer where the diagnosis was confirmed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11590459,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2024","dateComplaintFiled":"05/23/2024","vin":"2FMPK4K98HB","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request?   -The Engine had to be replaced due to coolant and oil leaking through the 4th cylinder into the engine itself, effectively killing it.   How was your safety or the safety of others put at risk?  -The car unexpectedly shook very violently, and would not properly accelerate due to the problem. Smoke clouded the street as I drove to the repair shop - and other drivers were worried for mine and others safety.   Has the problem been reproduced or confirmed by a dealer or independent service center?  -The problem was confirmed by an independent mechanic as well as a Ford dealer, who told me this is a common occurrence with this specific engine, though there is no recall.   Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?  -The Ford dealer inspected the engine and came to the same conclusion as the independent mechanic - the engine had suffered an intrusion of oil and coolant through the 4th cylinder which effectively killed the engine.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?  -The check engine light had been on for around a year prior. Also, the acceleration had been getting weaker and weaker.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11590121,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2024","dateComplaintFiled":"05/22/2024","vin":"2FMPK4K94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact called the dealer, and an appointment was scheduled for a diagnostic test. The dealer performed the diagnostic test and determined that coolant had leaked into the engine. Due to the failure, the mechanic diagnosed the vehicle with engine failure and provided the contact with an estimate for an engine replacement. The manufacturer was notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 63,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589943,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2024","dateComplaintFiled":"05/21/2024","vin":"2FMPK4K92HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving 35 MPH, the engine overheating message was displayed. The vehicle failed to accelerate over 20 MPH. The contact stated that several unknown warning lights were blinking, and a beeping sound was heard. The vehicle was taken to an independent mechanic and the contact was informed that there was coolant and oil mix in the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"05/20/2024","vin":"2FMPK3J92HB","components":"ENGINE","summary":"At about 99000miles the engine light came on, resulting in a diagnostic coe P0302 ( Cylinder #2 missfire). This caused the vehicle to have trouble starting and the front end to shake. Soon a warning light indicatingh the engine was very hot iluminated after checking spark plugs, coils, throtle body, air filter, I notice my antifreeze coolant reservoir was empty, however there was no sigh of leak. I been driving the vehicle since then requiring to constantly add coolant to the reservoir. I have not taking the vehicle to the dealer for this particular reason. My vehicle experiences all the synptoms for a leak into to the cylinder. I can not afford to pay for the replacement of an engine or for repairs cuased by a poor design by Ford. I dont kmnow where to go to get this fix","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589798,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"05/20/2024","vin":"2FMPK3J92HB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"The engine coolant leaks into the pistons due to cracked cylinder wall Car is goes through coolant very quickly which may cause the engine to overheat or catch fire. There is no noticeable leak from outside the vehicle and is not obvious the coolant gets low/empty very quickly Vehicle has been inspected by Ford Dealership and a third part mechanic, both confirmed the coolant leak and cracked cylinder wall A check engine light came on, but it was for misfires in the engine, not identifying the coolant leak. (Coolant in the cylinder caused car to misfire on start up)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589554,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2024","dateComplaintFiled":"05/19/2024","vin":"2FMPK4G93HB","components":"ENGINE","summary":"Have misfiring when starting car -Had check engine light come on with code p302 ( cylinder 2 misfire). I had the spark plugs replaced, problem continued then had the ignition coil in cylinder 2 replaced to diagnose if it was firing problem or in the motor. Turns out the long block (engine )will need replace do to ford coolant leak in cylinder ,witch may cause overheating- engine loss - as bad as engine fires.  Whats worse is that the new engine is the same 2.0 ecoboost engine with high chane of same issue happening  again. All of this was over a 2 month period  with a certified mechanic trying to diagnose every time. All active recalls have been done and done by ford dealer also.  The potential of a fire or engine loss in any of these ecoboost motors is high a risk.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589039,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2024","dateComplaintFiled":"05/16/2024","vin":"2FMPK4K93HB","components":"ENGINE","summary":"My 2017 Ford Edge Titanium is in Pep Boys shop having the engine block replaced due to coolant leaking into the cylinders. This issue has been diagnosed by my mechanic and could have been a possible fire hazard. The engine overheats to extreme temperatures causing the engine to catch fire. The engine light came on while I was driving car. The engine also alerted me by voice in the car that it was reducing my speed and power to the the motor due to overheating. After 3 different mechanics assessed the situation it was determined that the engine coolant was leaking into the cylinders. The engine has been replaced now. This has apparently affected other models.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11588974,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2024","dateComplaintFiled":"05/15/2024","vin":"2FMPK4J95HB","components":"SERVICE BRAKES","summary":"Right rear rubber brake line burst open causing almost complete brake failure. No warning lamps before or after.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11588434,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2024","dateComplaintFiled":"05/13/2024","vin":"2FMPK4K98HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Escape.  The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle started shaking. The vehicle was taken to an independent mechanic where it was diagnosed with a failed torque converter. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 17V427000 (Power Train) however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11588040,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2022","dateComplaintFiled":"05/10/2024","vin":"2FMPK4AP8HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that upon approaching the vehicle, she observed an oil leak underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the plastic oil pan. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 38,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11587336,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2024","dateComplaintFiled":"05/06/2024","vin":"2FMPK3J96HB","components":"ENGINE","summary":"Engine light came on.  Took vehicle to Villa Ford of Orange. They hooked up a code reader and said 2 codes came up: misfire and spark plug.  They couldn\u2019t look at it that day so I took it to Fullerton Ford, they said come back first thing The next morning.  Took it back  To Fullerton Ford, they looked at it and told me there  coolant in the engine and the engine was blown.  I bought this vehicle brand new 7 years ago.  I only have 42,131 miles on it.  It is not out of warranty by mileage but is out of warranty by years.  All of the maintenance has been done by Villa Ford of Orange.  There has been no negligence on my part.  And no reason for the engine to have blown with only 42,000 miles on it.  This is definitely a defective engine and have heard of others with this same issue with this engine.  Ford needs to step up to the plate and recall this engine.  Thank you in advance for your help.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11586348,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2024","dateComplaintFiled":"05/01/2024","vin":"2FMPK3J93HB","components":"ENGINE","summary":"Engine light on loss of engine coolant and engine miss fire.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11586100,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2024","dateComplaintFiled":"04/30/2024","vin":"2FMPK4J98HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle failed to start occasionally. In addition, the vehicle stalled while driving. The vehicle was taken to a local dealer where it was diagnosed that coolant had leaked into the cylinders. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585808,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2024","dateComplaintFiled":"04/29/2024","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving 55 MPH, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into cylinder #2 had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The VIN was not available. The failure mileage was 100,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585219,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2024","dateComplaintFiled":"04/25/2024","vin":"2FMPK3K99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was idling, the vehicle was shaking and shuddering abnormally. The check engine warning light was illuminated. The vehicle had been taken to the dealer where it was diagnosed and determined that coolant was leaking into the #2 spark plug. The dealer suggested that the engine be replaced or purchase a new vehicle. An independent mechanic also confirmed the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 72,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585035,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2024","dateComplaintFiled":"04/24/2024","vin":"2FMPK4J80HB","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked, he noticed moisture inside the rear taillight fixture, which the contact stated could lead to an electrical malfunction. The contact stated that the seal might not be installed properly after researching the failure online. The contact stated no warning lights were illuminated. The vehicle was not diagnosed or repair by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was approximately 79,400.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585066,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"04/24/2024","vin":"2FMPK4J99HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated. The contact allowed the vehicle to cool down. The vehicle was then taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced.  The contact was informed that the engine failure was due to coolant leaking into the cylinders. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 97,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585070,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2024","dateComplaintFiled":"04/24/2024","vin":"2FMPK3G9XHB","components":"POWER TRAIN,ENGINE","summary":"Failed flex plate on ford edge not covered by ford. Customer satisfaction program does not cover due to mileage even though our vehicle was over the mileage threshold prior to ford sending out the notice.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584889,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2024","dateComplaintFiled":"04/24/2024","vin":"2FMPK4K91HB","components":"SERVICE BRAKES","summary":"Driver side rear flexible brake hose ruptured, passenger side flexible brake hose was bulging and ready to rupture. Drove vehicle approximately 2 -3 miles before brake system warning light cluster illuminated and loss of braking power occurred. Safety recall Notice 20S42/ NHTSA Recall20V-469 (May 2021) issued for front brake lines however, this appears that the rear lines should have been included as well. This vehicle has less than 84,000 miles on it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584766,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/23/2024","vin":"2FMPK3G93HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the heater failed to operate. The check engine warning light was illuminated, and the temperature gauge displayed that the engine was overheating. The contact pulled over and turned off the vehicle. The contact waited until the engine cooled down and restarted the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the coolant level was low and added coolant to the coolant reservoir. The contact was informed to monitor the vehicle for leaks, but no leaks were found. The contact stated that later while driving, the vehicle was shaking with the check engine warning light illuminated. Additionally, the heater was inoperable again. The contact checked the coolant level and discovered that the coolant was low. The vehicle was taken back to the independent mechanic, who referred the contact to an engine specialist. The vehicle was then taken to the engine specialist, who diagnosed that there was coolant intrusion into the engine and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584449,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2024","dateComplaintFiled":"04/22/2024","vin":"2FMPK4K96HB","components":"ENGINE","summary":"Engine coolant leaking into engine block causing it to overheat.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584065,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"04/19/2024","vin":"2FMPK4K88HB","components":"STRUCTURE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while the rear liftgate was opened, a chime sounded and the the liftgate close unintendedly. The contact stated that the failure recurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583899,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2024","dateComplaintFiled":"04/18/2024","vin":"2FMPK4J98HB","components":"FUEL/PROPULSION SYSTEM","summary":"EVAP SYSTEM PURGE VALVE PROBLEM AFTER FILLING GAS TANK AND LEAVING STATION, VEHICLE STUTTERING AND STALLED ON ROAD (SAFETY ISSUE). I HAD TO WAIT TO RESTART AND THEN GIVE IT GAS AND BRAKE AT SAME TIME TO GET CAR MOVING. ENGINE LIGHT APPEARED. TOOK VEHICLE TO O'REILLY AUTO PARTS STORE [XXX]  FOR DIAGNOSTIC SCAN OF PROBLEM.  CODE WAS P1450 UNABLE TO BLEED UP FUEL TANK VACUUM REPAIR CANISTER PURGE VALVE/SOLENOID. TOOK VEHICLE TO FORD DEALERSHIP ON [XXX] WITH INFORMATION ON CODE.  FORD CONFIRMED REPAIR WAS REQUIRED. I GOOGLED THE ISSUE AND NOTICED FORD HAS RECALLS FOR THIS PROBLEM AND ASKED IF MY VEHICLE WAS COVERED.  FORD SAID \"UNFORTUNATELY YOUR VEHICLE IS NOT INCLUDED\", SO I HAD TO PAY FOR REPAIR. NO CHOICE AS THIS PROBLEM IS A DRIVING SAFETY ISSUE. IT APPEARS FROM njtsa.GOV AND OTHER WEBSITES THAT MANY OTHERS HAVE COMPLAINED ABOUT THIS PROBLEM ON THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583467,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2024","dateComplaintFiled":"04/17/2024","vin":"2FMPK3J98HB","components":"ENGINE","summary":"My check engine light has come on twice in the past month. I was told the first time it was my spark plugs and that possibly coolant was leaking into the head gasket. They fixed my spark plugs and the light went off. A month later the light comes on. Turns out coolant is leaking into the head gasket which is a KNOWN COMMON PROBLEM IN FORD CARS! When I called Ford they were not shocked to hear this. They even told me how often they see it and the guy I talked to said he doesn't understand how there is not a recall. I was told how extensive and expensive the repairs are and that I should just get a new car. My car is well maintained, less than 100,000 miles and less than 10 years old. I have gotten 3 other opinions from mechanics who have said the same thing. They say this is a COMMON problem in Fords and they see it constantly. Shame on Ford for letting it go this long. I will never purchase a Ford again and tell everyone I know to never purchase one.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583369,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"04/16/2024","vin":"2FMPK4K9XHB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving approximately 45 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as intended and the vehicle was shuddering. The contact stated there was an abnormal sound coming from the hood of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the flex plate needed to be replaced. The vehicle was repaired but was taken back after several days for repairs due to the failure reoccurring. The local dealer diagnosed that the transmission needed to be replaced due to metal shavings being discovered. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 76,061.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11582354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2024","dateComplaintFiled":"04/11/2024","vin":"2FMPK4K97HB","components":"ENGINE","summary":"The coolant is leaking into the engine. This has been reported more than 900 times and Ford has yet to issue a recall or make people aware of the issue. This can be hazardous breaking down on the highway and especially when traveling alone with areas having no cell service. On 4/4/2024, I was on my way to the office when my car started overheating out of nowhere and went into low power mode. Cars zooming past me because I couldn\u2019t keep up is very dangerous. I was stuck and couldn\u2019t get over anywhere. On 4/10/24, I\u2019m told to get proof that I had routine maintenance done to my car and on 4/11, I was told the engine needed replacing. It was acknowledged that this is a known issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11582380,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2023","dateComplaintFiled":"04/11/2024","vin":"2FMPK3K91HB","components":"ENGINE","summary":"Engine replaced for the first time on october 2023   and a second time new engine again in nov. 2023 This is wrong!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11582208,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2024","dateComplaintFiled":"04/10/2024","vin":"2FMPK3K94HB","components":"ENGINE","summary":"Purchased 2017 Ford Edge new from Ford dealership. Vehicle maintained by same dealer since new. At approximately 81950 miles the check engine light appeared. Error codes indicated cylinders 2 and 4 were misfiring. All four spark plugs and coils were changed and engine light cleared. Approximately 5 lays later it reappeared and engine ran ruff. Took vehicle to a ASE certified shop that ran a diagnosis indicating several codes. Further investigation revealed water in number 2 cylinder. Was informed by shop tech that there is no  repair as engine block design is faulty. Returned to Ford dealer and was informed that engine would need replaced at a cost of $10,000. Drove vehicle for a few more days (approx. 100 miles) during which on 3 occasions the engine would suddenly run ruff and stop resulting loss of power steering and brakes.  - engine failure, yes available for inspection - engine stopping, loss of power steering and power brakes - yes confirmed by dealer and independent service center - yes, check engine light and engine running ruff  (81950 miles)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581908,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2024","dateComplaintFiled":"04/09/2024","vin":"2FMPK4K95HB","components":"ENGINE","summary":"I was informed by my mechanic, that due to a design defect, antifreeze was leaking into the engine block of my car. They said that the engine might explode and a new one was over $7000.00","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581949,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2023","dateComplaintFiled":"04/09/2024","vin":"2FMPK4APXHB","components":"STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"MY STEERIN WHEEL TIGHTENS I HAVE TO HOLD IT FIRMLY WHEN DRIVING","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581683,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2024","dateComplaintFiled":"04/08/2024","vin":"2FMPK4J92HB","components":"ENGINE","summary":"Purchased [XXX] 2017 EDGE SEL AWD TWIN SCRL 2.0L ECOBOOST ENG. The FORD PREMIUM CARE plan was purchased for additional $2595.00.  [XXX] with 54899k miles, check engine light appeared, the red wrench appeared on the MIL, cooling fan running on high and harsh shifting. Diagnosed with transmission failure and replacement, completed on [XXX] at PARADISE FORD IN COCOA FLORIDA.  On [XXX] , 108746k miles the check engine light appeared on the dash.  Diagnosed AT BILL MARSH FORD GAYLORD MICHIGAN as PO302 and PO316.  Known TSB [XXX] 2.0L ECCOBOOST COOLANT IN CYLINDERS. running rough and shudder.  DIAGNOSED AT SECOND DEALERSHIP ON [XXX]  WITH SAME CONCLUSION. PO302 PO316. After checking the ECO system it was determined that #2 sparkplug was seized with coolant leaking into the cylinder.  Plug was removed and replacement of long block recommended.   After further investigation a known technical issue is present in that component, a class action law suit is pending, (Quill and Arrow Law) and a recall pertaining to the failure of 2.0L ECCOBOOST ENGINE.  The car is no longer reliable for daily basic transportation unless the 2.0L engine is replaced. With only 108k miles on the car I feel another 100K miles is feasible.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581798,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2024","dateComplaintFiled":"04/08/2024","vin":"2FMPK3J93HB","components":"UNKNOWN OR OTHER,ENGINE","summary":"I have a 2017 Ford Edge and have the issue of intrusion of coolant into the cylinders, which I learned from some research is a known problem that this model is having.  It initially was a check engine light.  I brought it to an oil change place and they ran the code and said I needed a tuneup.  I got a tuneup and the light returned.   It caused the engine to overheat.  Luckily, I was not stranded but could have easily been stranded with my grandkids in the car on a roadway.  The only resolution is a complete engine replacement costing me $8,000 because Ford has not issued a recall on this known problem and is not standing behind their product.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581291,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/05/2024","vin":"2FMPK4K91HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving approximately 10 MPH, the vehicle was shuddering. The contact stated that the failure occurred while at a complete stop and depressing the brake pedal. Two unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with a faulty torque converter. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 17V427000 (Power Train) and 18V390000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581320,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2024","dateComplaintFiled":"04/05/2024","vin":"2FMPK3J94HB","components":"UNKNOWN OR OTHER","summary":"Our 2017 Ford Edge recently started a rattle noise when we start the engine. The noise goes away when we start driving and comes back again when we stop in a signal or take turns\u2026mechanic told us they think it's a broken flexplate and they gave me an estimate of $1500 to fix that issue\u2026[After] reading a few other forum articles regarding this issue what I found out it is a very common issue for Ford, which is almost always a manufacturing fault.\u201d","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581186,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2023","dateComplaintFiled":"04/04/2024","vin":"2FMPK4G94HB","components":"ENGINE","summary":"I got got the classic Cyl#2 misfire a month after buy it from a local Ford dealer, threw money at it coils wiring harness plugs, took it back to them and they told me  it needs a new engine. The engine  has coolant leaking into cyl #2 causing the code. The dealership suggested I Trade the edge in for another one, yeah  just got stuck with a $19,000 loan for this one I need another $19,000 on top? I already pay $381 a month that would double my monthly bill. so my choices are slim to none. I don't want a boat anchor or a paper weight I have to get a loan to replace the engine for $6,200,  To my understanding there are more than 750,000 vehicle affected by the flawed engine design. They knew about the flaw 2019 and redesigned the engine at least 3 more times.  There are attached TSBs from Ford.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11580764,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2024","dateComplaintFiled":"04/02/2024","vin":"2FMPK4K93HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving 60 MPH, and the coolant warning light illuminated. The vehicle was taken to the wife's place of employment and coolant was added to the coolant reservoir. The vehicle was taken to an independent mechanic where it was diagnosed. The vehicle was then taken to a dealer where it was diagnosed and determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 75,108.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11580096,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"03/29/2024","vin":"2FMPK3K98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the engine experienced a misfire. The contact stated that the coolant was leaking into cylinder #3. There was white smoke coming from the exhaust. Additionally, there was an abnormal slushing noise coming from the dashboard. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 116,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11579927,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"03/28/2024","vin":"2FMPK4K98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at undisclosed speeds, coolant was leaking into cylinder number two and the vehicle misfired. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 64,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11578685,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2024","dateComplaintFiled":"03/21/2024","vin":"2FMPK4J92HB","components":"ENGINE","summary":"Coolant is getting into the cylinder 1.  There is a TSB for the issue 19-2208 which Ford does not seem to be concerned with and engines are needing replaced at an early age just out of the 60,000 warranty.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11578408,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2024","dateComplaintFiled":"03/20/2024","vin":"2FMPK4K93HB","components":"ENGINE","summary":"I have already filed a report on my 2017 Ford Edge, I wanted to add this statement Ford made.    Recall Programs A recall is conducted to remedy a Safety, Compliance, or Emissions concern. Recalls are Vehicle Identification Number (VIN)-specific programs. There are no expiration dates on Safety Recalls or Safety Compliance Recalls. Also, there are generally no expiration dates on Emission Recalls or Emission Compliance Recalls. Reasons for holding Ford Motor Company accountable. Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11578492,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2024","dateComplaintFiled":"03/20/2024","vin":"2FMPK4G97HB","components":"POWER TRAIN","summary":"We have a 2017 ford edge. Ford has a recall of flexplate on June 23. I called the dealership that sold us the car. I was told not to do anything unless it acts up. At 127,000 miles, it happened. It was rattling and would die at idle speed. Ford won't cover it because car has miles over. My concern is that I called the dealership and they told us not to do anything. We would on a slanted off ramp when it happened.  It would die when we put it in park so we had to shift it to neutral when sitting. Could have been very dangerous because there was a lot of cars behind us.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11578567,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2024","dateComplaintFiled":"03/20/2024","vin":"2FMPK4J8XHB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"My vehicle has a dash light warning for service that says \"Limited Park Brake Function, Service Vehicle\" and then applies my parking break on its own. I have at times be unable to get the parking brake to release and will have to start and stop my vehicle numerous times before it will accept me releasing the parking brake.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11578312,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2024","dateComplaintFiled":"03/19/2024","vin":"2FMPK4K93HB","components":"ENGINE","summary":"The component that has failed is the engine. It is available upon request to be inspected. I believe the safety issue lies in that the motor overheats and is possibly a fire risk. I have had my car engine inspected by an ASE mechanic and confirmed engine block needs replaced. The car was determined to have an issue by engine check light. Needed to constantly replace Coolant, was found to be leaking into cylinders.  According to report from ASE mechanic, date of issue on report June 09, 2022 2015-2018 FORD EDGE, FORD FUSION and MKC listed on TSB. ISSUE SUMMARY, Some 2015-2018 EDGE and 2017-2019 FUSION/MKZ/ESCAPE/MKC vehicles equipped with a 2.0 l EcoBoost engine may exhibit low coolant level, white exhaust smoke, runs rough. DTC {codes} include P0300, P0301-P0304,P0316,P0217, P1285 and or P1299 stored in control module. To correct condition follow service procedure to replace the long block engine assembly.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11577986,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2024","dateComplaintFiled":"03/18/2024","vin":"2FMPK4J98HB","components":"ENGINE","summary":"I have a 2017 Ford Edge 2.0L Eco Boost Engine and it has 71,559.8 miles on it. It has started to burn Coolant in cylinder 1, has white smoke coming out of exhaust, runs ruff and idles ruff and my engine light is on since this has started. It all started last week driving to work.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11577667,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2023","dateComplaintFiled":"03/15/2024","vin":"2FMPK4J9XHB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the RPM decreased without warning. The contact was able to pull to the side of the road. The contact opened the hood and noticed that the coolant level significantly low and water had entered the oil gasket. The contact stated that the engine had misfired. The coolant temperature warning light was illuminated. The vehicle was driven to the local dealer, where it was diagnosed that there was coolant intrusion into the engine. The dealer informed the contact that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11576851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2024","dateComplaintFiled":"03/12/2024","vin":"2FMPK4J98HB","components":"ENGINE","summary":"I have coolant entering in to one of the cylinders. This is a design flaw by ford. Now my veichle is not starting because it seased up and sitting in a repair shop and need a engine swap with a cost of $8.000","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575236,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2023","dateComplaintFiled":"03/04/2024","vin":"2FMPK4G99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the contact became aware of a coolant odor inside the cabin of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the coil pack needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 79,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575272,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2024","dateComplaintFiled":"03/04/2024","vin":"2FMPK3K98HB","components":"POWER TRAIN,ENGINE","summary":"The engine is malfunctioning. Yes, the  vehicle is available for inspection upon request. The engine could fail, loss of power, if while passing a vehicle on 2 lane highway a major loss of coolant, overheating due to loss of coolant. Result could be major damage to engine and or fire or both resulting in an accident . The problem has been confirmed by both a Ford dealership and an independent service center. The vehicle engine has been inspected by a Ford dealership in Jacksonville Fl. The engine warning light has come on several times since late 2022 or early 2023. This is when it 1st appeared. 2 dates are significant here: 3/28/23 an engine diagnostic completed due to engine light on, a slight mist detected into cylinder one.  2/19/24 another engine diagnostic completed at Autonation Ford in Jacksonville FL. Confirmed to me by telephone conversation that coolant is leaking into a cylinder. The remedy: a new, remanufactured or used engine has to be installed. All this information is on the 2.0 L Ecoboost engine made by Ford Motor Co. This  problem has been known by Ford since maybe as early 2013, not only on this model from 2015-2018 but on the Ford Fusion 2017-2019, Ford Escape, built on or before 16 May-2019. Lincoln Model MKC, built on or before18-April 2019; 2017-2019 MKZ, built on or before 8-April 2019. Reference#': [XXX] issued [XXX]  Superseded bulletin(s) [XXX]   NOTE: Bulletin [XXX] supersedes [XXX].  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575292,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2024","dateComplaintFiled":"03/04/2024","vin":"2FMPK3J95HB","components":"POWER TRAIN,ENGINE","summary":"Check engine light came on so I made an appointment and drove the vehicle to Peoria Ford.  They said CODE P0302 IN PCM, FOUND TSB FOR CONCERN [XXX], PRESSURE TEST COOLING SYSTEM FOUND COOLANT LEAKING FROM CYLINDER 2, RECOMMEND ADDRESS TSB AND RETEST This could cause a misfire, overheat, or vehicle to catch fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575298,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2024","dateComplaintFiled":"03/04/2024","vin":"2FMPK3G94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, there was a hesitation in acceleration while depressing the accelerator pedal. Days later, the check engine warning illuminated. The vehicle was driven to a local dealer where it was diagnosed that engine coolant had leaked into the engine, causing the engine to need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11573810,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2024","dateComplaintFiled":"02/24/2024","vin":"2FMPK3J9XHB","components":"ENGINE","summary":"After I started noticing rough idle and white smoke from exhaust my check engine light came on. Took to Fayetteville Ford in Fayetteville Ga to diagnose and repair. They told me that they discovered coolant in #2 cylinder, a well known and documented design problem, and the only fix was to replace the engine at a cost to me of $9000!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11573540,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2024","dateComplaintFiled":"02/23/2024","vin":"2FMPK4J91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion in the engine had caused engine damage. The dealer informed the contact that it was a common failure and determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11573143,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2024","dateComplaintFiled":"02/21/2024","vin":"2FMPK4J97HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"The check engine light gave codes P0302 & P0316 and I had noticed the coolant level being low. After doing some research, I see that Ford issued a TSB 22-2229 as the fix for the problem which includes a new engine block because of a poor design for the coolant flow causing the block to crack. This should fall on to Ford to repair rather than people that expect and need their vehicle to last.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11573155,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2023","dateComplaintFiled":"02/21/2024","vin":"2FMPK3J95HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine overheated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leaking into the cylinder and that the engine needed to be replaced. The vehicle was taken to the dealer where it was diagnosed and determined that coolant was leaking into the cylinder and that the engine needed to be replaced. The vehicle was not repaired.  The contact was informed that the vehicle was out of warranty and that there was no active recall on the VIN regarding the failure. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 77,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11572947,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"02/20/2024","vin":"2FMPK4J93HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while performing the weekly inspection of the vehicle, he noticed that that coolant level was low. The contact added coolant to the vehicle. The contact stated that while starting the vehicle, the vehicle hesitated to start. The contact noticed that the coolant level was low. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Numbers: 19-2208 and 22-2229. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 124,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11572674,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2023","dateComplaintFiled":"02/19/2024","vin":"2FMPK4G9XHB","components":"ENGINE","summary":"Check engine light comes back  on after several return trips to repair shop and several thousand dollars in repair cost.  Issue is misfires.  Plugs and coils have been replaced several times, as well as starter sensor but the problem persists.  I understand this is an ongoing issue with countless 2017 Ford Edge owners.  Not only is it costly, but the main issue is with safety as the engine may lose power while in transit, risking a hazardous situation for the occupants of the vehicle as well as other vehicles on the road.  Just last week I brought the vehicle for yet another cylinder 1 misfire, to a different shop.  It cost me $585 to repair.  Two days ago the same cylinder started misfiring.  Bringing it back to the shop yet again.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11572665,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2024","dateComplaintFiled":"02/18/2024","vin":"2FMPK4K84HB","components":"WHEELS","summary":"Today, during a routine tire replacement (4 tires) due to tire wear, I was told by  Big Box service facility that the lug nuts on my vehicle all were swollen and they could not address as they had no parts. I consider this an unsafe condition that I have been put in. My next step is to take it to the dealer. I will keep you posted!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11572488,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2024","dateComplaintFiled":"02/17/2024","vin":"2FMPK3J98HB","components":"WHEELS","summary":"I took my 2017 Ford Edge to a Ford Dealer to get an oil change  and tires rotating on he rear of the vehicle;  however, they told me that the lug nuts on both rear wheels have the two piece lug nuts that Ford put on several of their vehicles that have swollen and delaminated rendering the vehicle\u2019s lug wrench and their wrench useless.   So needless to say, they were not able to fulfill the works service I pad for that included the oil change, fluid check and tire rotation.  So in the event I get a flat tire, or when I decide to get new tires, I'm going to have to a Ford dealer and pay a premium for tires (I just had the front tires done 2 weeks agao and got Goodyear ties for $161 each, whereas Ford quoted me almost $260 per for the same tire).  And they said they'd also have the charge me to drill, use a cutting torch and something else to  get the lug nut off without damaging the wheel stud;  they didn't give me a cost estimate on that, but going to assume it's between $50-100.  So instead of paying $320 for 2 reach tires like i did 2 weeks, I'd be looking at between $570 - $620 for 2 rear tires because Ford decided to use some cheap lug not that they know are defective, but continue to use them??  I thought the nhtsa was supposed to help consumers and not allow companies to continue taking advantage of consumers.  However, I also submitted something to you about 6-9 months ago on this same vehicle.  Ford has a 2.0 Ecoboost Engine in many vehicles and thousands if not hundreds of thousands have had to replace engines because of Ford's design that causes the cylinder tor something to crack and then coolant leaks into the motor.  The only option once this occurs is to sale to another unexpected buyer, or do want my wife and I had to do and pay Ford another $8500 to put a new motor in, which will probably fail again.  So please do something;  Ford should not be allowed to continue use defective parts with no recalls, as Ford has already gotten their thousands.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11572338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2024","dateComplaintFiled":"02/16/2024","vin":"2FMPK3G91HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 43,200.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11572398,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"02/16/2024","vin":"2FMPK4J97HB","components":"ENGINE","summary":"So the ecoboost engine in my 2017 ford edge has coolant intrusion in #1 cylinder at about 120,000mi which apparently is a known defect and happening to many others with ecoboost engines from 2015 to 2018. Yes available for inspection upon request. Safety? I don't know what happens if I keep driving which I have to because the recommended fix is a replacement engine which is $8,050. I've read many other comments from other people who are also stuck paying for a vehicle they can't or shouldn't be driving. Yes confirmed by a dealership service department. No not inspected by manufacturer, police, or insurance representative. Yes check engine light came on months ago when first checked out by same dealer was told I needed a powertrain control module. Please make ford take responsibility for this. Everyday people can not afford this and leaves us basically screwed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11571937,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"02/14/2024","vin":"2FMPK4G95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion into the cylinder bores had damaged the short block, requiring the engine to be replaced. The vehicle was not yet repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 69,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11571394,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2024","dateComplaintFiled":"02/12/2024","vin":"2FMPK4K97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was inspected, and the contact became aware that the coolant reservoir was low; however, after refilling the coolant reservoir, the light remained illuminated. The contact noticed liquid coming from the tailpipes of the vehicle as well. The vehicle was taken to an independent mechanic where it was diagnosed that coolant was leaking from cylinder #3 onto the head gasket causing engine failure. The vehicle had not been repaired. The vehicle was taken to the dealer where it was determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and it was confirmed there was no recall on the VIN related to the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 43,300.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11571470,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2024","dateComplaintFiled":"02/12/2024","vin":"2FMPK4K96HB","components":"FUEL/PROPULSION SYSTEM","summary":"Bad purge valve, car wouldn't start. Code P1450","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11571474,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2020","dateComplaintFiled":"02/12/2024","vin":"2FMPK4K96HB","components":"STRUCTURE,UNKNOWN OR OTHER,VISIBILITY","summary":"The panoramic roof has a stress crack. We went on vacation in our other vehicle. The Ford Edge was in my garage that June when we went. We came home, I washed the Ford Edge two days later and noticed the stress crack in the panoramic roof.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11571497,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2024","dateComplaintFiled":"02/12/2024","vin":"2FMPK4K90HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"2017 Ford Edge 2.0 Ecoboost engine failed.  Car is 6 years old and two shops have confirmed it needs to be totally replaced due to coolant intrusion. Currently still drivable, but is burning through Coolant and per dealership can be a fire hazard.   Confirmed by Ford dealership. Check engine light turned on and car has 72,000 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570990,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2024","dateComplaintFiled":"02/09/2024","vin":"2FMPK4K96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The contact stated that the vehicle had experienced rough starts and rough idling. The vehicle was taken to the local dealer who diagnosed that the engine had failed due to coolant leaking into the cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 64,179.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11571063,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"02/09/2024","vin":"2FMPK4K99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed and accelerating, the vehicle hesitated. The check engine warning light was illuminated. The vehicle was taken to a local mechanic where a diagnostic test was performed. The mechanic determined that the anti-freeze level was low and leaking into the engine, causing a misfire in cylinder #1. The vehicle was repaired; however, the failure persisted. The vehicle was taken to the dealer but was not yet repaired due to the cost. The manufacture was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 103,423.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570748,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"02/08/2024","vin":"2FMPK4J81HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 20\u201330 MPH, the brake pedal was depressed and went to the floorboard. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the brake line on the driver's side needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at an unknown speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the same local dealer, where it was diagnosed that the brake line had fractured on the passenger's side. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 34,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570872,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2024","dateComplaintFiled":"02/08/2024","vin":"2FMPK3K94HB","components":"ENGINE","summary":"I have a 2017 Ford Edge, and the check engine light came on while driving.  Per the Ford dealership service dept, there is an internal coolant leak into cylinder #2 causing engine to misfire. Also, coolant is mixing with the oil.  I was told I need a new engine.  Ford dealership said they were seeing  many others with the same issue.  Please hold Ford accountable.  This is creating a serious financial hardship for me and countless others.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570679,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2024","dateComplaintFiled":"02/07/2024","vin":"2FMPK3G98HB","components":"ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER,ENGINE","summary":"I bought a brand new Ford Edge in 2017 with a warranty of 5 years and 60,000 miles. Several weeks ago, my car turned the engine light on and began having difficulty staying on during idle time and at stop signs. Immediately, I took it to the dealer and they diagnosed the problem of a leakage of coolant into the cylinders.  They quoted me for an amount greater than the trade in value of the vehicle. From my online research, other customers are having the same leakage recurrent issue for Ford Edges between 2016-2023. The dealer could not tell me the reason behind this leakage causing the engine to overheat. This coolant leakage happening to a lot of their vehicles is putting individuals in danger of fire, explosion, or the vehicle stopping at any movement even while driving. There is absolutely no indication that this leakage was caused by poor maintenance or excessive wear and tear, and this is a recurring issue on their cars. I am afraid to drive the vehicle and cause an explosion or a fire on the road. However, Ford dealerships across the country are sending individuals on their way with defective engines without addressing the reason why new cars are having coolant leakage and having to replace the entire engine. It is Ford's responsibility to acknowledge defective parts and stop putting customers in danger. The component Ford is saying needs repair is the long block and it can be available for inspection if needed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11570110,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2023","dateComplaintFiled":"02/05/2024","vin":"2FMPK3G97HB","components":"ENGINE","summary":"The motor is liking oil to block and smoke come out from the back. And it lose power.  The insurance said the a manufacturer defolte. I have paid $2000.00 for insurance and now the companies or the insurance want to fix it.  Please help me.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569702,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2023","dateComplaintFiled":"02/03/2024","vin":"2FMPK4K97HB","components":"ENGINE","summary":"Had oil change on [XXX]. [XXX] check engine light intermittently came on, vehicle runs rough and rattling noise under vehicle, then vehicle was blowing smoke out of exhaust. Took to dealership ran oasis TSB[XXX]. Found that underbody shield was loose from worn retainers. Also, removed spark plugs found coolant present in multiple cylinders. Required engine replacement. Ford Service bulletin 22- gave specific instructions on oil changes to this model vehicle to avoid this issue. My cousin in Roanoke VA has the same 2017 Ford Edge and had the same issue resulting in complete engine replacement. Also heard several other people in different areas had same issue of coolant present in cylinders with their Ford Edge.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569459,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2024","dateComplaintFiled":"02/02/2024","vin":"2FMPK4K99HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated when the vehicle was started, there was an abnormal rattling sound heard. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that the flex plate had failed and needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 22N12 because the vehicle had exceeded the mileage limitation. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11568071,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"01/26/2024","vin":"2FMPK4J92HB","components":"ENGINE","summary":"My check engine light came on, took it to the dealer for an inspection, The code was p0302, miss firing of Cylinder 2. The dealer did the inspection and I was told I need a new engine because the coolant is leaking into my engine and there is no way to fix it unless, i get a whole new engine. Ford told me I could keep driving the car until the check engine light flashes at me, when that happens the car is dead. I google this issue and it turns out there is an issue with the ford engine that is 2.0 liter Ecoboost, but there is no recall on the engine, which is something major and a car with only 35,000 should not need a new engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11567895,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2024","dateComplaintFiled":"01/25/2024","vin":"2FMPK4K94HB","components":"ENGINE","summary":"The check engine light went on so I took it to the Ford Dealership. They couldn't find an immediate problem so they scheduled me for an appointment the next week. I dropped the car off today and they had it all day, finally dropping the bombshell that there was a coolant leak into cylinder 2 and I need an entirely new engine for $7k or I could sell my car and buy a new one. I'm still in shock and am doing research and apparently this is a HUGE documented problem: [XXX]  and [XXX]   I have been saving money to take my [XXX]  parents and my 13 and 9 year old sons to Ireland in July and I am beside myself because now I can't afford it. Please don't let Ford get away with this. My car is 6 years old with 70k miles on it, I shouldn't need a new engine.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11565770,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2024","dateComplaintFiled":"01/16/2024","vin":"2FMPK4J93HB","components":"FUEL/PROPULSION SYSTEM","summary":"Have check engine light on . Saying bad purge solenoid. Replaced it. Light still came on. When I get fuel the suv bucks and stalls for a bit. Checked with a buddy at Ford motor company. Stated they know of the problem with it. But don't have a solution. Being an a.s.e. tech myself. And reading up on this. I see ford did recall the focus for this same issue. Why have they not recalled others vehicles like mine. This could be a VERY BAD SAFETY HAZARD. when a person is filling there car the extra fuel is now going into the fuel evap system, backwards. So it's filling up as system that is meant only for fumes. If something in this system shorts out or have a internal engine back fire from this extra fuel. It could potentially cause a  explosion in the fuel system and with a full tank of fuel that would not have a happy ending.   The nhtsa Must get on ford to fix this problem asap.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564870,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2024","dateComplaintFiled":"01/11/2024","vin":"2FMPK4K90HB","components":"FUEL/PROPULSION SYSTEM","summary":"Fuel filler neck housing leaking causing an EVAP control system issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564931,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2024","dateComplaintFiled":"01/11/2024","vin":"2FMPK3G97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The contact's daughter was able to reach her destination, but afterwards, the vehicle failed to start. The vehicle was towed to the dealer, who determined that coolant intrusion into the cylinders had damaged the engine, requiring a replacement of the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 22-229 The manufacturer was notified of the failure, and a case was opened. The failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564042,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2023","dateComplaintFiled":"01/07/2024","vin":"2FMPK4G94HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"Check engine light keeps turning on and off, took it to Ford to get diagnosed. There\u2019s a coolant leak into the cylinder 2 causing a misfire and a cracked gasket. Whole engine needs to be replaced to fix this issue, over $6500 worth of repairs that I cannot afford and Ford won\u2019t help with costs. My car is still currently drivable but isn\u2019t safe to drive long distance as it could break at any time while I have myself and 16 month old child in the vehicle. I have a website with other Ford Edge owners having the same engine issue and needing to replace them.  This is the link; [XXX]   Please hold Ford accountable to announce a recall on the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11563779,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2024","dateComplaintFiled":"01/05/2024","vin":"2FMPK3K96HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinders #2 and #3 and a failed engine assembly. The contact was informed that the engine assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,963.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11563441,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2024","dateComplaintFiled":"01/04/2024","vin":"2FMPK4AP2HB","components":"STEERING","summary":"My 2017 Ford Edge sport is having the same known adaptive steering issues that were covered on the previous two year models. I\u2019ve received the warning light  twice now that the adaptive steering system is initializing and I have to turn the car off or Manually select the ok option to acknowledge the msg. Nothing else happened or was obviously noticeable with the first time the light came on.  Couple weeks later I had parked at a gas station 5 min from my house was out of my car less than couple min back in my car there\u2019s no lights on to warn me of Anything when I start my car but once I pulled out into the road my steering wheel was at an obvious left turn position in order to be able to drive the car forward.  I was less Than .69 miles from my house once on the road I made three total left hand turns to get to my home.  And home the left last left hand turn into my driveway the steering wheel did something awkward and somehow corrected it\u2019s self while pulling into my driveway and I parked then before turning off the car it started flashing again now this was the second time total I saw adaptive cruise initializing. Ive not gotten any other warning Info at all and the car hasn\u2019t said or displayed any service due or required on anything just initializing and that\u2019s it. I turned the car off and it\u2019s been two days and hasn\u2019t repeated anything.  Yet.   But the characteristics of my issue are an exact description of same car same model recall but not showing recalled for 2017 that. Can find.  Could my car have been built in 2016 and in that been actually affected by the recall but somehow not included as one of the cars given model year Indicator?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11562775,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2023","dateComplaintFiled":"12/30/2023","vin":"2FMPK3K92HB","components":"ENGINE","summary":"Coolant in engine.  Purchased used, put 3500 miles on car.  Now 110208.  Sitting at ford dealer, waiting for response from dealer who sold it to us with known issues.  Took car in because heater was not working.  There were not any warning lights on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11562591,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2023","dateComplaintFiled":"12/29/2023","vin":"2FMPK4J94HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant loss. The dealer performed a coolant pressure test and determined that coolant was leaking into the head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The contact stated that the vehicle was previously taken to the dealer for the recurring failure; however, the cause of the failure could not be determined. The dealer had previously replaced the spark plugs, but the failure persisted. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 27,425.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11562280,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2023","dateComplaintFiled":"12/28/2023","vin":"2FMPK3K90HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the engine temperature gauge stated that the engine was overheated. Upon inspection it was discovered that the coolant level was low. Coolant was added but the failure reoccurred approximately one week later. The vehicle was taken to the local mechanic who determined that coolant had leaked into the cylinder and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11561374,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2023","dateComplaintFiled":"12/21/2023","vin":"2FMPK3J91HB","components":"POWER TRAIN,ENGINE","summary":"I have a 2017 Ford Edge with a 2.0 Ecoboost motor that was recently diagnosed (by Ford) as needing a new engine due to Coolant Intrusion into cylinder #4. The car has only 57,000 miles and is said to have a known manufacturing defect that causes this.  Fortunately I reported this issue to the dealer before it got too severe; however I've been told that the car can catch on fire due to overheating or stop altogether on the freeway because of this issue.  From what I've also read Ford has numerous cars equipped with this engine and have thousands of complaints regarding it, though they refuse to do anything to remedy the situation.  I therefore would like to report the situation to the NHTSA out of an abundance of caution for myself, family, and other motorists that could be impacted by this.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11559821,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2023","dateComplaintFiled":"12/13/2023","vin":"2FMPK4G99HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"Driving my car this year in April 2023. My car overheated while driving. I pulled over and checked the coolant it was bone dry, thankfully I had more in my car which I refilled. I brought my car to a friend that was a mechanic and he told me my coolant was leaking into the cylinder.  I brought it to the Ford dealership to confirm his findings. I was told the same thing along with I need a nrw engine. I bought the car in Feb 2021 paid 17,000. It had 75000 miles on it. I haven't been able to get it repaired I was quoated around $5600. Ford has thousands of unhappy consumers in the same situation with needing a new engine. Ford will not do a recall and they kept selling cars with faulty engines. 2015-2018 Ford Edge and other models. This is not fair to thier customers!!!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11559598,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2023","dateComplaintFiled":"12/11/2023","vin":"2FMPK4K93HB","components":"UNKNOWN OR OTHER","summary":"When got into a fender bender, originally it was just the bumper. After a wheel, there was a noise coming from the car when idling. Once taken in for repair, repair company stated it was the AC fan that was the problem which was not done by the crash but elsewhere. After taking the place to three other shops, first being the repair company, the second being Ford Motors, which both told me it was okay to drive my car, the last shop confirmed that it was the flywheel and not the AC fan that was broke, and I shouldn't be driving my car. After my car was fixed, out of pocket, I get sent the recall information letter in June for Ford Motors to fix this problem in February.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11559085,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"12/08/2023","vin":"2FMPK4J96HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 10 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant leaking from a crack in cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 68,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11558996,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2023","dateComplaintFiled":"12/07/2023","vin":"2FMPK4K90HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 78,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11558838,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2023","dateComplaintFiled":"12/06/2023","vin":"2FMPK4J97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle started to shake violently with white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion had damaged the long block, requiring a replacement of the engine. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 58,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11558552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2023","dateComplaintFiled":"12/05/2023","vin":"2FMPK4K90HB","components":"ENGINE","summary":"Our 2017 Ford Edge experienced engine problems that are linked to a service recall Ford Motor Company issued on 2016 - 2018 Ford Edge vehicles related to coolant leaks & head gasket failures. Ford is refusing to fully cover costs to replace the engine which was inspected by an authorized Ford Dealership service department & determined to have coolant entering engine cylinder. Providing clear evidence that the engine is failing under the same pretense as the recall issued by Ford. Out of pocket costs to replace were $4,833.12 paid to McMullen Ford. We are seeking reimbursement of out of pocket costs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11558428,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2023","dateComplaintFiled":"12/04/2023","vin":"2FMPK3K90HB","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The component that failed was the long block and is currently available for inspection. The date when the issue 1st appeared was Nov 20 2023. The issue has since been isolated as a coolant leak in my cylinders and Ford is very aware of the issue and has a TSB 22-2229 discussing some of the symptoms. The coolant intrusion compromised the motors ability to react to demand for power. The vehicle shakes while idling and has faltered when trying to gain entry onto on-ramps for I-20. The failure of the vehicle to meet the power requirements asked of it to merge and the sudden loss of power nearly left my vehicle rear ended with both my toddler and my teenager present. The check engine light illuminated showing a code of P0301 for a cylinder 1 miss-fire. All 4 spark plugs were replaced in an attempt to fix the issue. The check engine light came on again within 48 hours after the repair was made. During the next inspection the coolant level was noted as low. Coolant was added at that time and cylinder 1 coil pack was replaced to fix the issue. The check engine light came on again and coolant was once again low within 48 hours of the 2nd repair. Ford\u2019s service bulletin TSB 22-2229 addressing the known coolant intrusion issue for the 2015-mid 2019 Ford Edge was presented as the needed repair. This engine failure poses a risk for the car owner, occupants, and surrounding bystanders. It has a fire risk, power failure risk, and quite possible a loss of life risk. Repairs will be made by the local Ford dealership within the week.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11557959,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"12/01/2023","vin":"2FMPK4G96HB","components":"ENGINE","summary":"Coolant leaking into engine cylinder. Vehicle only has 53,000 miles on it. Needs new engine. Going to be like $8,000. Not sure how they can expect middle class to pay for what they\u2019ve done wrong. I have personally only put 4,000 miles on it. Purchased it in July.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11557448,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2021","dateComplaintFiled":"11/29/2023","vin":"2FMPK4J93HB","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"Transmission,coolant infusion to engine  Emissions, long block torqu converter failed even though i had multiple appointments to have this and the other recalls done they always canceled the appointments due to lack of parts or they were backed up in the service department. I had the majority of all (the works) oil changes done at the dealership unless they were weeks out, I complained of engine running hot and knocking sounds back in 2021, needed to be jumped every few months 2022 I was always told this was normal for a edge ecoboost with the cold weather package,  they did check the battery which was fine, when the engine light came on I took it right in only to be told to make a appointment, soon after I started to lose power going up sm hills, I was told I needed new tires after this oil change and I even ended up with a nail in my time from their repair shop, 3 weeks later no engine light denied my appointment,  tried to show codes from local repair shop i waa told its normal make a appointment,  i questioned if its safe to drive i was told yes absolutely engine light back on the next day took it back in again told to make a appointment 2.5 weeks later no engine light on but I showed them the codes I was pulling for miss firing that I pulled multiple times at different intervals when I felt something was wrong but they didn't have a appointment to check themselves i was then told my computer reader was not accepted due to inaccurate readings made yet another attempt for a appointment, the next day I get in my car and start driving and I get a warning the car was reducing power due to over heating.it took 2 different tow trucks to get it to the dealership i have been complaining about these issues for well over 2 years only to be told I don't know what I am talking about or that it was perfectly normal if its so \"normal\" then why do they have a customer satisfaction program 22n12 that list my car yet denied me any assistance besides paying for the recall issues","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11557258,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2023","dateComplaintFiled":"11/28/2023","vin":"2FMPK4J91HB","components":"ENGINE","summary":"While driving our engine light came on, we took it to our mechanic and they determined that anti-freeze was low and possibly leaking into the engine.  It is causing a misfire cylinder 1 and the time before cylinder 3.  I read of similar problems with other peoples 2017 Edge.  I don't want to have to replace my engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11556891,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"11/27/2023","vin":"2FMPK3K99HB","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"After putting gas in the vehicle, the vehicle was acting sluggish. It did not want to start and after it did it wasn't going full speed. I proceeded to leave the gas station and no sooner did the vehicle  started to sputter and 'died' while making a U-turn. I am afraid that this will cause in accident if not remedied. I don't understand that off the Ford Focus was having this issue why is this not on recall for this vehicle. I will be calling and writing to Ford on this issue. I would like this to be mentioned and I took my vehicle to Yeoman  Ford of The Villages in Belleview. This is disgraceful how a part can be defective and yet not covered in another vehicle with the same issue. I would like for A Supervisor to help with this problem to please and thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11557009,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2023","dateComplaintFiled":"11/27/2023","vin":"2FMPK4J94HB","components":"POWER TRAIN,WHEELS,SERVICE BRAKES","summary":"Twice this weekend, when I parking on a steep driveway, I put the shift lever into the park position, I turned off the vehicle and began to exit the vehicle. When I released my foot pressure on the brake pedal, the Ford Edge began to roll backward.   I had to reapply pressure to the brake pedal and then engage the emergency brake to stop the vehicle from rolling.  I understand that in June 2022 Ford issued a recall for almost 3 million vehicles including 509K Ford Edge models (between the years of 2015 - 2018), however my vin number was not included in the recall - [XXX] .   - Yes, my safety and the safety of others was put at risk. - I am waiting to hear back from the dealership to schedule an appointment - No one has inspected the vehicle components yet (waiting to hear back from dealership to take the vehicle in) - There were no warning indications of any potential problem prior to my experience yesterday  Please feel free to contact me if you have any questions, and instructions on how I should proceed. Thank you, [XXX] ; Ph: [XXX] ; email: [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11556186,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2023","dateComplaintFiled":"11/21/2023","vin":"2FMPK4AP1HB","components":"POWER TRAIN","summary":"Transmission developed a very hard first to second shift and drive to reverse sounded like the transmission had fallen out of the car. I have Fords blue oval warranty and my car has been at the dealer for 6 weeks now. I was only provided a loaner for 10 days.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11556231,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/21/2023","dateComplaintFiled":"11/21/2023","vin":"2FMPK4K98HB","components":"SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving at 70 MPH and approaching an exit, the brake pedal was depressed but the brakes failed to engage. As a result, the driver crashed into a vehicle in front that was stopped at a red light. The air bag deployed. No warning light was illuminated. A police report was filed. There was a six-year-old daughter occupant seated at the rear driver's at the time of the failure. Both received minor abrasions. The driver had a seat belt abrasion on her collarbone. The daughter had a seatbelt abrasion in the lower abdomen. Medical treatment was needed and both received blood tests to make sure there was no damage to the liver. The vehicle was towed to a lot. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11555716,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"11/17/2023","vin":"2FMPK3G96HB","components":"ENGINE","summary":"Coolant leaks in to the motor totally ruining the motor, overheating and leaving people on the side of the road. In some cases catching on fire. There has been lemon cases filed and class action lawsuits. Families are left without a vehicle and ruined credit due to not being able to replace motors and other parts needed out of pocket. Ford needs to be held reliable!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11555532,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2023","dateComplaintFiled":"11/16/2023","vin":"2FMPK4J85HB","components":"STRUCTURE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 60 MPH, there was a loud bang and the contact saw broken glass entering the interior of the vehicle. After a visual inspection of the exterior of the vehicle, the contact became aware that the sunroof glass had shattered. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V205000 (Structure), but the VIN was not included. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 68,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11554920,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2023","dateComplaintFiled":"11/13/2023","vin":"2FMPK3J90HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving approximately 65 MPH, the check engine warning illuminated. The contact stated that the vehicle was driven to an independent mechanic who diagnosed and determined that there was coolant intrusion into the engine block and that the engine needed to be replaced. The contact researched online and related the failure to Technical Service Bulletin - 2.0L EcoBoost number 19-2346 Coolant In Cylinders (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 51,194.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11554304,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2023","dateComplaintFiled":"11/09/2023","vin":"2FMPK4J91HB","components":"ENGINE","summary":"My vehicle's check engine light came on, so I took it to my dealer.  They took a look and they said they found that the coolant was down.  Upon further diagnosis, my vehicle needs a new engine.  This is a know problem with the 2.0 Ecoboost engine.  I found a TSB on this problem through the nhtsa.gov website, which tells me they know there is a problem.  I contacted Ford and because I do not have a history of purchasing new vehicles, they couldn't offer any good will financial assistance.  I am more than willing to help pay for some of the repair, as is my dealer.  Ford knows that there is a problem with this engine, and will not help correct it.  It has created a very difficult financial situation for my family, as I have 3 young children.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11554418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2023","dateComplaintFiled":"11/09/2023","vin":"2FMPK4G93HB","components":"ENGINE","summary":"My 2017 ford edge started running rough and almost dying. Low rpms. The engine cracked allowing antifreeze to leak into the cylinders causing it to miss and overheat. Ford put out a service bulletin TSB#22-2229 addressing the \"coolant intrusion\" problem. So far they have not issued a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11554065,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2023","dateComplaintFiled":"11/07/2023","vin":"2FMPK4J98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle began to shudder and made an abnormal sound from the engine compartment before briefly losing motive power. However, after releasing the accelerator pedal, the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had caused a failure in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was then taken to the dealer, who confirmed the diagnosis and recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 88,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11554086,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2023","dateComplaintFiled":"11/07/2023","vin":"2FMPK4K87HB","components":"WHEELS","summary":"Wheels on the 2017 ford edge with 20 inch wheels keeps cracking where tire bead seat is.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553735,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2023","dateComplaintFiled":"11/06/2023","vin":"2FMPK4G92HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic who discovered a misfire in cylinder #3, as well as a minor oil leak. The spark plugs were replaced; however, the check engine and coolant warning lights both flashed on the instrument panel. The vehicle was taken back to the mechanic where it was discovered that the coolant level was low due to coolant leak into cylinder #3. The dealer and the manufacturer were notified of the failure; however, the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553542,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2023","dateComplaintFiled":"11/04/2023","vin":"2FMPK3J94HB","components":"ENGINE","summary":"Faulty head / head gasket allowed water intrusion into the cylinder.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553390,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2023","dateComplaintFiled":"11/03/2023","vin":"2FMPK3J92HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 60 MPH, the vehicle was sputtering and jerking. There was no warning light illuminated. The contact stated that she decelerated and drove to the residence. The contact stated that the failure recurred while her husband was driving. The vehicle was taken to the dealer, where it was test-driven. The dealer diagnosed that the torque converter was falling apart inside the transmission, which was contaminating the transmission. The dealer informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 112,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553394,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2023","dateComplaintFiled":"11/03/2023","vin":"2FMPK4K98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that at start-up, the vehicle was idling very rough. The contact stated while driving at 5 MPH, the vehicle sputtered and hesitated while accelerating. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed by the dealer. The contact was informed that the failure was due to coolant leaking into cylinder #1.  The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553154,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"11/02/2023","vin":"2FMPK4K99HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"My 2017 Ford Edge has a coolant leak into cyllinder 4 of the engine, which requires an entire replacement of the engine (approx $8k cost + labor).  This is a clearly known issue (just a few links below but many other issues on google) and should require a recall.  It does not seem fair for there to be a known issue like this and to expect Ford customers to pay out of pocket.  [XXX]  [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553157,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"11/02/2023","vin":"2FMPK3J83HB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2017 Ford Edge. The contact stated that after the vehicle was parked, the vehicle could not be restarted. The vehicle was towed to the local service center who replaced the battery and confirmed that the alternator was operating normally. The failure reoccurred, and the battery was replaced on two additional occasions. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 95,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553179,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2023","dateComplaintFiled":"11/02/2023","vin":"2FMPK4J91HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"2017 Ford Edge Eco Boost - 75,300 miles (low) (purchased new) My vehicle had a rough start one morning, the next day the check engine light came on.  I took it to the Ford Dealership and they said there was COOLANT INTRUSION in CYLINDERS #2 and #4 which had caused catastrophic engine failure.  Full replacement is needed.  This is a known issue, an engine defect the mechanic said.  There have been HUNDREDS of complaints for this same issue.  This isn't right.  I only have 75,000 on this car, it should last 200,000 miles.  I paid full price for the car but only get to use 37.5 % of the estimated usage. Doesn't seem like a fair trade.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2023","dateComplaintFiled":"11/02/2023","vin":"2FMPK4K98HB","components":"SERVICE BRAKES","summary":"In 2020, Ford issued a recall of 2015-2018 Ford Edges due to a FRONT brake jounce hoses that could rupture. Ford Reference recall# 20S42. Today, the REAR brake hoses ruptured, which caused a progressive brake fluid leak; which caused the brake fluid warning indicator light to illuminate. This caused a reduction in the rate of deceleration, and having to tow the vehicle to a Ford dealership for repair. Concerned that the same issue with the front hoses have now affected the REAR brake hoses.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553093,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2020","dateComplaintFiled":"11/01/2023","vin":"2FMPK4K93HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the spark plug in cylinder #3 was fractured. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who diagnosed a general engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who diagnosed a failure with the flywheel. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 90,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11552597,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2023","dateComplaintFiled":"10/30/2023","vin":"2FMPK4AP3HB","components":"STEERING","summary":"The adaptive steering fault light came on. There is 58k on the vehicle. I know there has been the same issue on other Ford vehicles. I do not see a recall for this year and model.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551811,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2023","dateComplaintFiled":"10/25/2023","vin":"2FMPK3G98HB","components":"ENGINE","summary":"Check engine light came on and had mechanic look at it and it was diagnosed as an electrical \"misfire\" issue.  We were told to take the Edge to the dealership to get fixed.  Scheduled a service appointment with the dealership soon after, and the dealership called me that afternoon and diagnosing issue as the coolant intrusion on caliber #3 is defective.  Dealership said we need a new engine, and it's going to cost thousands of dollars. It was not covered under any warrantees. We bought the car used less than a year ago.  We are so frustrated to say the least.  Looking up this diagnosis online there are thousands of other owners that had the same problem.  Yet, Ford hasn't rectified the problem or offered a recall for those with the same diagnosis.  This is causing large dollar amounts for repairs for owners all over the USA and putting a financial burden on families.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551608,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2023","dateComplaintFiled":"10/24/2023","vin":"2FMPK3K98HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, she heard a rattling sound coming from under the hood of the vehicle. The vehicle was then taken to the dealer where it was diagnosed that the flex plate had cracked and needed to be replaced. The contact stated that she received notice of Customer Satisfaction Program: 22N122. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that mileage had exceeded the mileage for coverage and then advised to contact the NHTSA Hotline for assistance. The failure mileage was 131,636.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551686,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2023","dateComplaintFiled":"10/24/2023","vin":"2FMPK3J90HB","components":"WHEELS","summary":"I have a flat tire but could not remove the lug nuts with the wrench provided when I purchased the vehicle. There are complaints on line that these lug nuts become swollen with time. When the vehicle was new the wrench worked fine. Ford would not replace the lug nuts at no charge. My tire shop confirmed that this is a common problem with ford lug nuts. Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551407,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2023","dateComplaintFiled":"10/23/2023","vin":"2FMPK4J90HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic who retrieved a DTC code for a torque converter failure. The mechanic informed the contact of NHTSA Campaign Number: 18V390000 (Power Train) which the mechanic linked to the failure and referred the contact to the dealer for assistance. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 85,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550984,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2023","dateComplaintFiled":"10/20/2023","vin":"2FMPK4K91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact\u2019s daughter owns a 2017 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that his daughter had to refill the coolant once a week. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the spark plugs needed to be replaced. The spark plugs were replaced and a tune up was performed; however, the failure recurred. The vehicle was taken to a service shop where it was determined that cylinder #3 had failed and the engine needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer to contact the manufacturer for assistance. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was then advised to contact the NHTSA Hotline. The failure mileage was approximately 103,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550622,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"10/18/2023","vin":"2FMPK4J97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine light would intermittently appear on the instrument panel. The vehicle was taken to a dealer and the contact was informed that coolant had intruded into the engine and the long block needed to be replaced. The manufacturer was notified of the failure and provided a case number. The manufacturer then referred the contact to the NHTSA Hotline for assistance. The vehicle was repaired. The failure mileage was 60,251.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550472,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/24/2020","dateComplaintFiled":"10/17/2023","vin":"2FMPK4J8XHB","components":"UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I got in a accident on 12/24/2020. Certain features did not work to aware me of an collision. The car was totaled and my life changed due the injuries I sustained. Then I got recall information for this car and another I purchased a month or two after around February or March.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550489,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"10/17/2023","vin":"2FMPK4J91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the vehicle was idling rough. After a visual inspection of the engine compartment, the contact became aware that the coolant reservoir level was low. Upon refilling the coolant reservoir, the contact became aware that the engine was consuming coolant abnormally quick. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 93,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550111,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2023","dateComplaintFiled":"10/16/2023","vin":"2FMPK4J81HB","components":"SERVICE BRAKES, HYDRAULIC,PARKING BRAKE","summary":"The contact\u2019s wife owns a 2017 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the parking brake inadvertently actuated. The contact stated that he was notified by his wife of the failure. The contact was able to direct his wife on how to disable the parking brake. The contact\u2019s wife was able to disable the parking brake to proceed driving the vehicle. The vehicle was taken to Monroe Brakes, but the failure could not be duplicated. The contact then stated that on a separate occasion while his wife was driving at an undisclosed speed, the wheels locked. As a result, smoke was seen coming from the wheels. The contact\u2019s wife was able to veer to the side of the road and disabled the parking brake. The electric parking brake warning light illuminated; the emergency brake limited function warning was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the brake actuator, the brake motor, and passenger\u2019s side wiring assembly needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550149,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2023","dateComplaintFiled":"10/16/2023","vin":"2FMPK3J90HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the vehicle shook uncontrollably and overheated. The check engine warning light was illuminated. The vehicle was diagnosed by an independent mechanic and the contact was informed that the failure was due to a cracked head gasket which allowed coolant to leak into the engine cylinder. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 97,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550225,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"10/16/2023","vin":"2FMPK4J99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that when the vehicle was started, the vehicle was idling rough. The contact stated the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to TSB Number: 19-2346 Coolant In Cylinders (Engine and Engine Cooling). The failure mileage was 48,450.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550055,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2023","dateComplaintFiled":"10/15/2023","vin":"2FMPK3K95HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"Defective engine design allows coolant to infiltrate into the cylinder combustion chamber.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11549923,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2023","dateComplaintFiled":"10/14/2023","vin":"2FMPK3J94HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"Check engine light came on after rough start.   Had dealership check 9/28 and coolant is leaking into the 2nd cylinder requiring engine replacement.  71K Miles on car.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11549928,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2023","dateComplaintFiled":"10/14/2023","vin":"2FMPK3K98HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"Head gasket is bad causing coolant leak into cylinder 2. Causing engine to overheat and not run properly. Ford Dealership told me engine needs to be replaced. The engine design is bad and the issue will just continue without a newly designed engine block (2019 or newer). They want me to pay $8,500 to replace their poorly designed engine.   Car is at 136,000 miles. Most of which are highway miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11549348,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"10/11/2023","vin":"2FMPK3G90HB","components":"ENGINE","summary":"Engine 2.0 had coolant leak at 71k miles went off extended warranty a month before this was January 2023 we took to ford was informed it need a new engine. On driving it home truck was overheating and turbo charger was glowing red. Had it towed to HCC college auto shop where it sits. Ford motor company has put out many service bulletin on this series of engine but done nothing to remedy problem. Why isn't this engine recall due to faulty design.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11549124,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"10/10/2023","vin":"2FMPK3K94HB","components":"ENGINE","summary":"Engine coolant began getting into the cylinders causing the car to shake upon start-up. Trusted mechanics have told me this is a known issue with this type of engine. They are saying the engine needs to be replaced at a cost upwards of $8,000 All regular maintenance on this vehicle is up to date, and it is an engine flaw that is causing this. Ford needs to be responsible for engine replacement. There are multiple Ford Edge owners with the same complaint.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11549164,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2023","dateComplaintFiled":"10/10/2023","vin":"2FMPK3J93HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the engine would shake upon the start of the vehicle as the check engine warning light illuminated. The contact called Bert Ogden Ford(13752 Lupine Rd, Lyford, TX 78569) where she was informed that a callback would be received however had not heard back. The contact also stated that while the vehicle was idle in a parking lot, the temperature increased and the engine was shut off. After the engine had cooled, the contact attempted to restart the vehicle but the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the engine failed due to a gasket leak. The manufacturer was notified of the failure and they referred her to a different dealer. The vehicle was driven to another dealer where they confirmed the engine failure diagnosis and informed that the VIN was not included in any recalls. The vehicle had yet to be repaired and remained in the dealer's possession. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548970,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2022","dateComplaintFiled":"10/09/2023","vin":"2FMPK4G95HB","components":"ENGINE","summary":"My Ford Edge started running rough with white smoke from the tailpipe then a check engine light came on with the codes P0316 and P0301. Dealer stated that there was a coolant intrusion into the engine and the engine would need to be replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548365,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2023","dateComplaintFiled":"10/05/2023","vin":"2FMPK4J94HB","components":"POWER TRAIN","summary":"Car started  misfiring due to coolant intrusion in cylinder 2.   Had to immediately pull over to side of highway during rush hour traffic.   Car is just outside manufacturer power train warranty.   This is a known issue by Ford, the dealer community, service contract providers and independent mechanics.   We purchased this car used that was serviced at dealers to now find out that this engine has known issues and are subject to a $12k long block replacement.   [XXX]   [XXX]   [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548223,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2023","dateComplaintFiled":"10/04/2023","vin":"2FMPK3G9XHB","components":"ENGINE","summary":"Engine coolant began getting into the cylinders causing white smoke and the car to shake upon start-up.  This would result in the engine failing emissions testing and worse. In talking with multiple mechanics I have been told that this is a known issue with this type of engine.  The car is just over 5 years old and has 66,000 miles but now needs most of the engine replaced.  All regular maintenance on this vehicle was up to date, and it is an engine flaw that is causing this, yet Ford is not willing to assist in the engine replacement.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548267,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2023","dateComplaintFiled":"10/04/2023","vin":"2FMPK4K99HB","components":"UNKNOWN OR OTHER,ENGINE","summary":"This is regarding reference number 830243. We took our car to the dealership in Huntington Beach California for a recall regarding the flex plate being cracked. The dealership asked if there were issues to the acceleration and if the car was shaking, I said yes. They said it may be the flex plate and to bring it in.   We received notification that the flex plate was not cracked, but the torque converter was the issue. This make and model, built at the Oakville Plant in May 2017 has previously had flex plate recall. We are assessing why our vehicle was not under that recall. I have spoke to an agent at NHTSA who stated that the manufacturer is in charge of the recall roll out and what vin numbers are covered. I called Ford, who I assumed to be the manufacturer of the Ford Edge Vehicle and they explained to me that they do not manufacture anything (very re-assuring).     Today when I spoke to Ford, it has been useless. No real answers. They asked me to speak to the dealership. Danielle, the dealership service dept manager at Huntington Beach Ford Located at 18255 Beach Blvd was not very kind, explained to me that my car was not covered under  22n12 because the flex plate was not cracked. But the program terms state that a one time repair if needed to the flex plate, transmission fluid pump and torque converter would be covered.   It appears that twice our vehicle make and model, built in Oakville, MI has had recalls to the torque converter in 2017 with the ford reference number 17S16 and again with the flex plate with 22n12 which is a part directly related to the torque converter. This appears to be a safety issue with this vehicle that nobody will address.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548024,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2023","dateComplaintFiled":"10/03/2023","vin":"2FMPK4K91HB","components":"ENGINE","summary":"Rough start up with white smoke coming out of the exhaust.  Then when on the highway around 70mph vehicle rapidly decreased in speed and would not accelerate.  I was able to get the vehicle home and then it would not start again.  Had it towed to a Ford Dealership where they stated that coolant was leaking into cylinder #2 and the engine would need to be replaced with an estimated cost of $8800 plus taxes.  NHTSA needs to force Ford into a recall with all of the issues with the 2.0L Ecoboost engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547726,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"10/02/2023","vin":"2FMPK3G97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while her husband was driving approximately 40 MPH, the check engine warning light illuminated. The contact's husband was able to drive to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was taken to the dealer, where the same assessment was made; the engine was replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that they would partially cover the repair cost. Additionally, the manufacturer provided an extended warranty coverage for 3 years or 36,000 miles. The failure mileage was approximately 48,076.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547105,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2023","dateComplaintFiled":"09/28/2023","vin":"2FMPK3J96HB","components":"ENGINE","summary":"Coolant leaking into cylinder. Engine running rough and overheating. Available for inspection upon request.  Risk of engine failure/power loss while driving.  Confirmed by mechanic. Vehicle has not been inspected by the manufacturer, police, insurance representatives or other. No warning of this issue. Engine light on for purge valve issue at present time. Upon conducting research,  this is a well-known issue with this engine (2.0 liter Ecoboost).  Thank you for any help you're able to provide as this is a very expensive engine replacement or a practically useless vehicle I still owe $7,000 on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11546346,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2023","dateComplaintFiled":"09/25/2023","vin":"2FMPK3G95HB","components":"POWER TRAIN,ENGINE","summary":"******* DELETE VOQ *******  THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED. DJR    ******* DELETE VOQ *******","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11545771,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"09/21/2023","vin":"2FMPK3K96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the vehicle was sputtering and needed several attempts to start. The contact stated while driving approximately 55 MPH, there was white smoke coming from the exhaust. The service engine warning light illuminated, and the engine was overheating. The contact pulled over, turned off the vehicle, and had the vehicle towed to the dealer to be diagnosed. The contact was notified of coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA ID Number: 10214126 (Engine and Engine Cooling) however, the vehicle was not included. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 69,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11545724,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2023","dateComplaintFiled":"09/20/2023","vin":"2FMPK3G91HB","components":"ENGINE","summary":"My car is leaking coolant and the head gasket is blown and this car up to date. From what I\u2019ve read, this is a common occurrence amongst Ford Edge owners","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11545354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2023","dateComplaintFiled":"09/19/2023","vin":"2FMPK4K92HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the engine overheated. The contact stated that the vehicle started misfiring. The contact then stated that there was white smoke coming from the exhaust pipe. The contact discovered that the coolant reservoir was empty after a recent fill up. The contact was an independent mechanic who diagnosed the failure as a misfire in cylinder #1 and coolant leaking into the engine cylinders. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline for assistance. The failure mileage was approximately 96,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11545218,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2023","dateComplaintFiled":"09/18/2023","vin":"2FMPK4J90HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and vehicle started to hesitate while driving. The contact also stated that there was heavy white smoke coming from the tailpipe. The vehicle was taken to a dealer and diagnosed with coolant intrusion into cylinder #2, which caused engine damage. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544349,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2023","dateComplaintFiled":"09/13/2023","vin":"2FMPK4K94HB","components":"POWER TRAIN","summary":"I recently bought a 2017 Ford Edge back May 2022, my flex plate broke at 121,000 miles and the manufacturer will not cover it after 120,000 at all. I see this is an issue with many of these Ford edges. They are saying it\u2019s a \u201ccustomer satisfaction program\u201d not a recall. I don\u2019t understand why not, when it is in fact, a safety issue and the flex plate was a recall before back in 2018 for this same model vehicle. This caused my whole transmission to go due to this issue within an hour of hearing rattling then metal grinding and now it\u2019s in a shop not drivable, I thankfully got home and put my car in park in my driveway and then my car wouldn\u2019t move.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544380,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2021","dateComplaintFiled":"09/13/2023","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"The engine block was cracked at 62,355 miles (out of warranty) and had to be replaced. Upon further investigation, this is not an uncommon problem with this year/model of car.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544025,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"09/12/2023","vin":"2FMPK3K97HB","components":"ENGINE","summary":"I own a 2017 Ford Edge. The contact stated that while driving the check engine warning light illuminated also would miss when started. The vehicle was taken Mac Haik Ford in Pasadena, Texas, where it was diagnosed with coolant intrusion into the cylinder, and the engine needed to be replaced. The engine would cost over $8000.00, luckily I had purchased an extended warranty & it only cost me $100.00. This is a very common problems & Ford should be made to recall for this problem, since the engine cost $8000.00 Ford won`t do it unless made too.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544151,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"09/12/2023","vin":"2FMPK3G93HB","components":"ENGINE","summary":"The problem started off with the check engine light coming on and overheating. The Edge was swallowing antifreeze at a crazy rate. Then, while driving, the engine overheat warning came on and the power was decreased to zero forcing me to pull over. There was white smoke coming out and it had a terrible smell. I took my car to Pep Boys, and they said the Edge was misfiring on 2 cylinders. Their solution was to change the ignition coils. I got the Edge back and it was no better, and the check engine light came back on again and it would not start. I returned it to Pep Boys again, and this time they said the idle control valve was bad. They replaced it, and upon picking it up the check engine light came right back on again. I again returned it to Pep Boys, and this time they said I had dirty oil (even though I had a synthetic oil change 3 weeks prior), so they flushed out the engine oil and installed new spark plugs/tune-up. I picked the Edge up later that day, and again the check engine light came on. Having had enough of Pep Boys, I finally took my Edge back to my local Ford Dealership for service. They said that the entire engine needed to be replaced due to coolant leaking into 3 cylinders. The dealer said this is a well-documented problem with the 2017 Ford Edge 2.0L EcoBoost engine.  I only wish someone pointed this engine issue out when I bought it!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543754,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2023","dateComplaintFiled":"09/11/2023","vin":"2FMPK4K90HB","components":"ENGINE","summary":"We were in the process of taking our vehicle in to be serviced and noticed that our engine light appeared. We were informed by the (Ford) dealer that a coolant leak occurred and our engine will need to be replaced.  I am concerned because we typically follow the maintenance schedule.  We are also concerned because we were informed that our extended warranty expired 4,000 miles prior.    We opened case #CAS-44960379-N7Q8D9 with the Ford Motor Company to see if there were any open recalls on the issue.  There were none.  Further research identified an existing class-action lawsuit regarding our problem.  We are taking steps to see if our dealer will honor our extended warranty anyway, but there is a chance they may not and may incur thousands of dollars to replace the engine.  In doing so, we have no assurance that the problem may return.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543771,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2023","dateComplaintFiled":"09/11/2023","vin":"2FMPK4K81HB","components":"WHEELS","summary":"Lug nuts swelled and had to be replaced","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543845,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2023","dateComplaintFiled":"09/11/2023","vin":"2FMPK3J99HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine cylinders. The contact was informed that the engine needed to be replaced. The dealer was contacted and stated that vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NTHSA Hotline for assistance. The failure mileage was 103,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543372,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"09/08/2023","vin":"2FMPK3G95HB","components":"ENGINE","summary":"The contact owns a\u00a02017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and\u00a0advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately\u00a052,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543387,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"09/08/2023","vin":"2FMPK4J9XHB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the vehicle was hesitating and sputtering and was consuming an excessive amount of coolant. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle was leaking coolant into the engine block. The contact stated that DTC Code: PL302 was displayed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 86,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543195,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"09/07/2023","vin":"2FMPK4J90HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 40 MPH, there was smoke coming from the engine. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that coolant was leaking into the engine. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall related to the failure. The failure mileage was approximately 70,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543240,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2023","dateComplaintFiled":"09/07/2023","vin":"2FMPK4J99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the coolant temperature warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The contact stated that the dealer referenced TSB: 22-22229. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the dealer. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542926,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2023","dateComplaintFiled":"09/06/2023","vin":"2FMPK4K99HB","components":"ENGINE","summary":"The Ford dealer confirmed that the engine was cracked and leaking coolant into the cylinders. The engine light was on and the car would shudder and RPM's would drop. Before the dealer confirmed the problem I had the ignition coils replaced and all spark plugs replaced. Issue remained unresolved.  At any time, the car could stop and I would be stranded.  I found numerous incidents exactly like this online reported by Ford owners.  The dealer was very familiar with the problem as was Ford Corp. when I called them.  This is a manufacturer problem and they are not taking any responsibility!!  There should be a recall on this issue.  I have gone to great expense and inconvenience.  Angry Ford customer.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542521,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"09/04/2023","vin":"2FMPK4G96HB","components":"ENGINE","summary":"Without warning, aside from the check engine light at the time of incident, 2017 Ford Edge suffered a catastrophic engine failure due to coolant intrusion at 70,164. Vehicle was taken to Junge Automotive Group (Ford Dealer) and deamed undrivable without complete engine replacement. Junge or Ford is in possession of the engine at this time. This is a known problem by both Junge and Ford Motor Company as well as an active problem based on internet results when searched.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542000,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2023","dateComplaintFiled":"09/01/2023","vin":"2FMPK4K91HB","components":"POWER TRAIN","summary":"Vehicle has a knocking noise and struggles to start up and when it does it shakes. When driving the vehicle it can lose power to the wheels. In one instance I was driving on the highway around 75 mph when it suddenly lost power and could not go about 35 mph. Now the vehicle will not start at all.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542048,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2021","dateComplaintFiled":"09/01/2023","vin":"2FMPK4K91HB","components":"ENGINE","summary":"Coolant leaking into the engine block. Blue smoke coming out the back of the tailpipe upon start up. Constantly refilling coolant to prevent overheating of the engine. No outside coolant leak present.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11541863,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2023","dateComplaintFiled":"08/31/2023","vin":"2FMPK4J92HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 20 MPH, he became aware of an abnormal smoke odor. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be repaired or replaced. The vehicle was repaired. The manufacturer was made aware of the failure and offered to cover 40 percent of the repair cost. The failure mileage was approximately 61,664.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11541665,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2023","dateComplaintFiled":"08/30/2023","vin":"2FMPK4G96HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving 40\u201350 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where the engine coils were replaced, and a coolant flush was completed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that there was coolant leaking into cylinder #3. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 83,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11541729,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2023","dateComplaintFiled":"08/30/2023","vin":"2FMPK4K95HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 70 MPH, the vehicle overheated, and the check engine warning light illuminated. The contact stated that she allowed the engine to cool off, checked the coolant level, which was empty, and added coolant to the coolant reservoir. The contact stated that she was able to drive the vehicle to her residence. The vehicle was taken to an independent mechanic, where the thermostat was replaced; however, the failure recurred while driving from the independent mechanic, and the engine seized. The vehicle was towed to the dealer, where it was diagnosed that there was coolant intrusion in the cylinder and the engine block needed to be replaced. The contact stated that the vehicle had been serviced for oil change, and coolant had been added to the vehicle prior to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 77,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11541010,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"08/27/2023","vin":"2FMPK4J92HB","components":"ENGINE","summary":"Coolant leaking into cylinders. Its a known problem with 2015-2018 Ford edge with the 2.0 enging turbo echboost. I  have called ford dealer and they said it is on the Technical Service Bulletin but they said no recalls on this. Can you please check into this for me. I have been advised mine is in the early stages but a total engine replacement will be necessary.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540790,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/25/2023","vin":"2FMPK3J93HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle experienced rough starting, an engine misfire, with the check engine warning light remaining illuminated while driving. The vehicle was taken to the local dealer who determined there was a crack in cylinder #2, causing coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540576,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"08/24/2023","vin":"2FMPK4K96HB","components":"ENGINE","summary":"My 2017 Ford Edge is experiencing loss of coolant with no sign of exterior leaks, over heating, the smell of gas in the reservoir, loss of power and rough idling as well. After plenty of research online and seeing the tsbs from the manufacturer this is definitely a problem. This vehicle is my only form of transportation, being that it has been a problem for many customers of ford it is absurd that this has not been recalled and fixed. We don't work hard every day, spend over 25k on a car for it to have a common problem amongst many of the same vehicle and same year, that is obviously a malfunction of the manufacturer.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540382,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2023","dateComplaintFiled":"08/23/2023","vin":"2FMPK4J98HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure and referred the contact to the NHTSA Hotline. The failure mileage was 76,590.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540404,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2023","dateComplaintFiled":"08/23/2023","vin":"2FMPK4J90HB","components":"ENGINE","summary":"Informed that my 2017 Ford Edge with 122K miles has coolant leaking into cylinder 3 from block and now I have to replace my engine.  I have to pay $8500.  From my research this problem is a manufacturing defect and the Ford dealership failed to fix this issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539761,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2023","dateComplaintFiled":"08/21/2023","vin":"2FMPK3K99HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving on several occasions at various speeds, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine block needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 53,869.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539323,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/18/2023","vin":"2FMPK4J97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while cold starting the vehicle, the vehicle idled very rough for several minutes before operating normally. The contact stated that she became aware that the low coolant level and check engine warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and DTC codes: P0756; P1450; P0136; P0102 were retrieved. The dealer determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle had not been repaired. The contact had researched online and related the failure to the manufacturer Technical Service Bulletin: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was 107,632.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539090,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2023","dateComplaintFiled":"08/17/2023","vin":"2FMPK4G92HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact's son owns a 2017 Ford Edge. The contact stated while his son was driving 50-60 MPH and depressing the accelerator pedal, the vehicle failed to respond. The contact's son veered to the side of the road. An unknown warning light was illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that there was coolant intrusion in cylinder #4, and that the failure was related to TSB Number: 19-2208. The vehicle was then towed to the dealer, where the same assessment was made, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539092,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2023","dateComplaintFiled":"08/17/2023","vin":"2FMPK4K92HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated the vehicle failed to start with the check engine warning light illuminated. The contact stated that after starting the vehicle, she saw white smoke coming from the rear of the vehicle with an abnormal burning anti-freeze odor inside of the vehicle. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539258,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"08/17/2023","vin":"2FMPK4G9XHB","components":"ENGINE","summary":"Took the 2017 Ford Edge for regular service, oil change, etc.  Noticed the engine light on the dash panel came on.  Independent Mechanic informed me that there was a leak of coolant into Cyl #3 of the engine.  Recommended that we take the car to a dealership as it has only 49,689 miles on it. Vehicle is running fine at the time, no smoke or loss of coolant.  Drove to the dealership the same day and they confirmed that there has been a service bulletin issued on the vehicle's engine due to coolant leaking into the cylinders, causing engine failure.  Waiting for dealership to have an open service bay to use to find the exact problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538436,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/14/2023","vin":"2FMPK4J97HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that coolant had leaked into the cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the failure was referenced in TSB: 22-2229. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The failure mileage was approximately 104,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538501,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2023","dateComplaintFiled":"08/14/2023","vin":"2FMPK4K90HB","components":"ENGINE","summary":"Service order: dated 08/07/23  Engine light on and and off several times Check codes: found p301 and p316 as well as coolant intrusion in cylinder #1 lost psi of pressure on the coolant system in 10 minutes.  Needs long block Conclusion by tech: needs a new engine costing over $9000. The cost for computer test $240.00 This was after spending $661.97 for a fuel vapour Sep installed. Don\u2019t know if needed or not.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538128,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2023","dateComplaintFiled":"08/12/2023","vin":"2FMPK4J99HB","components":"ENGINE","summary":"Check Engine light came on and I scheduled an appointment at an independent repair shop. Before the appointment date, the engine gave an overheat warning. The system was low on coolant (filled about 3/4 of a gallon). A day before the appointment it overheated again and this time was able to fill another 1/4 gallon. Independent repair shop diagnosed and could not find any signs of exterior coolant leaks. The check engine light was due to cylinder misfiring, and the shop believes that the coolant is leaking into the cylinder and burning off as they witnessed white smoke from the tailpipe. They referenced Technical Services Bulletin #22-2229 as a known problem with the only fix as replacing the engine long block. Contacted Ford and they said that they wouldn't help me as my car is 9,000 miles over the warranty period. There is no way to tell when this issue will render the car inoperable and possibly strand my family somewhere or worse cause the system to shut down at freeway speeds.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537713,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2023","dateComplaintFiled":"08/10/2023","vin":"2FMPK4J94HB","components":"ENGINE","summary":"Vehicle was idling rough and not able to accelerate. Vehicle was overheating consuming coolant. After 2 weeks a check engine light came on. Dealer inspected and found coolant intrusion on 2 cylinders. Design flaw known by Ford.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537467,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2022","dateComplaintFiled":"08/09/2023","vin":"2FMPK3J91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 45-55 MPH, the A/C started blowing hot air and the vehicle was jerking. There was no warning light illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated; however, the failure recurred. The contact stated that coolant was added to the vehicle. The contact stated that the failure recurred several times while driving, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic several times, and the oxygen sensors, the purge valve, the ignition coils, and the spark plugs were replaced; however, the failure persisted. The check engine warning light was illuminated. The contact received a notice for Ford Campaign Number: 22N12, and the vehicle was taken to a second dealer, Hodges Ford (13452 GA-251, Darien, GA 31305), for the repair. The dealer determined that the coolant and the washer fluid were leaking into the engine, and that the engine needed to be replaced. The dealer informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,614.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537540,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2023","dateComplaintFiled":"08/09/2023","vin":"2FMPK3J93HB","components":"ENGINE","summary":"2017 Ford Edge- 60,443 miles.Engine-check engine light came on 3 separate times. Had inspected each time- result was the same- \" misfire in cylinder 2\" light would go off- car running as usual. Then while driving on the freeway apx 70 mph the warning lights came on that the engine was overheating.  This was a very dangerous situation.  Immediately took the next exit and pulled into gas station.  Five minutes later was able to drive 10 minutes to my home with no incident.  The next morning, could not even drive 5 minutes out of my neighborhood before it happened again except this time warnings also included that the car was going into power saving mode.  Immediately turned around and took it back home.  This problem has been both reproduced and confirmed by both a certified repair shop and a Ford Dealership who both determined that coolant is leaking into cylinder 2 causing the problem.  Ford is aware of this and has issued multiple service bulletins regarding this situation but will not put a recall out  for this. This is a serious problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537542,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2023","dateComplaintFiled":"08/09/2023","vin":"2FMPK4J9XHB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that an engine cylinder was misfiring. The mechanic replaced the cylinder; however, the failure reoccurred. Additionally, the contact stated while driving 65-70 MPH, the vehicle made abnormal beeping sounds and decelerated unintendedly to 35 MPH. The contact was able to veer to the side of the road. The vehicle was towed to an independent mechanic, where the contact was informed that there was no coolant in the vehicle. The mechanic added coolant in the vehicle to determine whether coolant was leaking. The vehicle was not repaired and was returned to the contact. The contact stated that the failure recurred while driving. The contact veered to the side of the road and turned off the vehicle for 5 minutes. The contact restarted the vehicle and drove to the nearest independent mechanic, where it was diagnosed that coolant was leaking into the head gasket and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The contact related the failure to TSB Number: 22-2133. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 45,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537546,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2023","dateComplaintFiled":"08/09/2023","vin":"2FMPK4K98HB","components":"ENGINE","summary":"The car overheated due to a known engine defect which allowed the coolant to leak into the engine block. The car now needs a whole new engine. This is what the Ford Dealer gave me. This service bulletin is dated June of 2022  TECHNICAL SERVICE BULLETIN 22-2229 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL This bulletin supersedes 22-2133. Model: Ford 2015-2018 Edge","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537022,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"08/07/2023","vin":"2FMPK4K95HB","components":"POWER TRAIN,ENGINE","summary":"So the car has a code p0302 coolant is leaking in cylinder #2 which is causing the car to run rough and overheat because of coolant loss and from what I understand can eventually cause a engine fire I\u2019ve taken it to a shop to find this out but it hasn\u2019t been inspected by the manufacturer police or insurance representatives the check engine light has been intermittently coming on and going back off until one day it just stayed on","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537033,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/07/2023","vin":"2FMPK3K92HB","components":"ENGINE","summary":"I bought the car in July 2022 with 62,000 miles for my daughter.  The car now has 65,000 miles on it as she only drives back and forth to school.  Check engine light came on a month ago then 2 weeks later it overheated with coolant light coming on.  It took over a month to get in to the dealership to look at the car.  Today they looked at it and told me the coolant had an leaked into the engine due to an engine defect so I would need a new long block engine that will cost about 8,000 to repair.  Of course it\u2019s not under warranty and even thigh Ford knows it\u2019s an engine defect and fixed the issue in the replacement they will not cover the charges.  They recalled the 1.6 engine but not the 2.0 so now I have to pay for a new engine for a car I just bought for 23,000 a year ago.  I was also told even if they do a recall I may not be reimbursed for the cost of the new engine.  I am absolutely appalled that a car with 65,000 miles requires a new engine, this is Ford design issue and they are not taking any responsibility.  I see there is a class action lawsuit against them for this issue.  We are a Ford family owning 3 of them but after this experience I am trading them all in and will never buy a Ford again.  All they have to do is the right thing but instead they won\u2019t do it.  There is a service bulletin for this exact issue.  The dealership is very kind but nothing they can do to help.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536730,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2023","dateComplaintFiled":"08/06/2023","vin":"2FMPK3K97HB","components":"LATCHES/LOCKS/LINKAGES","summary":"When the vehical was brought to us by 2 sales person , one sales guy told us that everything was good to go that the only issue there was on the car was that they did not have the code to the doors in case we couldn't get in . The same night we noticed that the lights inside were not going off we tried to press buttons to have them go off and nothing, then all of a sudden the lights automatically turned off. As we continued to drive the vehicle we got to our destination ( our home) we got off locked the doors and turned alarm on and we noticed that the lights were still on and couldn't understand why the tailgate/trunk was showing that it was opened when we never had not opened it. When we tried to open it it wouldn't let us. You could hear it trying to open but nothing. Again we assumed that the lights would turn off but the next morning I called and left messages and even on their personal phones asking them to please call me back that it was in regards to the vehical. 9am 10am 11am I got a text back and I had to explain everything over a text. Not once did they ever attempt to make a conversation phone call but to help with the issue on 'getting into ur vehical when the battery is dead I was sent a YouTube link and yet I kindly had asked for a home visit because the main cause for the battery to have drained was because the back door indicator light states that the back door is open but really it was jammed but I got no help from anyone from the dealership. Everytime I called we would get the runaround that they will have someone get in touch with us. But nothing .this is not the only issue we have had with the car there is also a rattling noise coming from either the engine or the  front tires again we called them to inform them and yet again the message we got from the car place was that they will have someone be in contact with us shortly but nothing .","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536747,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/06/2023","vin":"2FMPK3K97HB","components":"TIRES","summary":"I was driving when I noticed a light on as I turned the car on as I was driving I saw 4 numbers showing which were the numbers for each tire but the one that was going down at a fast speed  was the tire on the driver front tire. I had no blow out ,I had nothing for tire to go flat on me . When I was going to put on the spare that the card had I was not able to do that because I didn't have a jack or anything to change the tire. I had to get a used tire at a tire shop that cost me $60.  And noticed that the number is not the same as my 3 other one's","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"KUMHO","productModel":"CRUGEN PREMIUM","size":"235/55 R19 101H","manufacturer":"Kumho Tire Co., Inc."}]},{"odiNumber":11536763,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2023","dateComplaintFiled":"08/06/2023","vin":"2FMPK4K94HB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"In June our 2017 Ford Edge's check engine light came on. We took it to our mechanic who told us it would need a new engine block due to leaking coolant, but that they don't do that. He told us there is a TSB out and advised us to take it to the dealership.  We took it to West Hills Ford in Bremerton on July 15 and they confirmed it has the known defect and that it does need a new engine due to the coolant intrusion. For reference, my car has less than 30,000 miles on it, but it is past the 5 year mark that Ford will cover.  West Hills Ford has had our car for 3 weeks without working on it because we are trying to get our extended warranty to help cover the cost of a new engine. We are lucky that we dropped it off when we did because we have read about this known issue causing smoke, and even the car catching on fire!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536268,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"08/03/2023","vin":"2FMPK4K91HB","components":"ENGINE","summary":"Check engine light appeared at approximately 59,000 miles. ( just out of warranty as iIwas over the 5 years (expired March 28 2023) but under the 60,000miles. Was able to get an appt at a local dealer at 59483 miles, they did not diagnose issue, as they needed more time, set up another appt 2 weeks later and was told a new engine is needed due to coolant leaking into the engine block. Was told this is a known issue and FORD has since redesigned. Estimated cost to repair of $7000, and first available appt is 12 weeks out I have been told that the car could just stop at some point. Have read on line that major concerns with driving it, if coolant is low, could cause an engine fire. Reached out to FORD Customer Care and after much prompting was told only provide 30-40% assistance.  Mind you had this happened prior to March 28 it would have been covered , Great car until now. Do not buy a used 2017 Edge.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536280,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2023","dateComplaintFiled":"08/03/2023","vin":"2FMPK3J96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, there was a significant amount of white smoke coming out of the exhaust. Additionally, the vehicle idled roughly and stalled. The check engine light was illuminated. The contact stated that the vehicle was consuming coolant excessively.  The contact stated that the failure had been reoccurring. The dealer and the manufacturer had not been informed of the failure.  The vehicle was not diagnosed nor repaired. The contact related the failure to Ford Technical Service Bulletin Number: 19-2346. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11535801,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2023","dateComplaintFiled":"08/01/2023","vin":"2FMPK4G96HB","components":"ENGINE","summary":"According to Ford dealership, the coolant has leaked in to the engine and Ford knows about thr problem. My car is out of warranty and thr only assistance for is offering is 40% of the 8000 to replace the parts.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11535839,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2023","dateComplaintFiled":"08/01/2023","vin":"2FMPK3J91HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while his daughter was driving 77 MPH, the vehicle started to lose motive power. The driver stated the high-temperature gauge, and the check engine warning light was illuminated. The driver was able to park on the side of the road and called the contact to add a gallon and a half of anti-freeze to the coolant reservoir. The contact drove the vehicle back to the residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 54,361.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11535598,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2023","dateComplaintFiled":"07/31/2023","vin":"2FMPK3K90HB","components":"ENGINE","summary":"1. The component that failed/malfunctioned was the engine, specific to the coolant spilling into cylinder 3 due to the known design flaw of the 2.0 Eco-boost engine.  Is it available upon request for inspection. 2. Regarding safety, upon start, the engine was sputtering (misfiring) and would continue, intermittently throughout the drive. White smoke was emitted through both exhaust pipes. The coolant was running low consistently, would have to refill.  3. The problem has been confirmed at a local repair shop and it's currently at a dealership and has been confirmed to have the misfire/coolant issue. Diagnosis: New Motor/Engine - thousands of dollars! Unacceptable! 4. The vehicle has been inspected by mechanics (repair shop and certified Ford mechanic) 5. Yes. The check engine light came on, the code was P03003 (cylinder 3).  This code first appeared on a trip, replaced ignition coil and spark plug, and still the issue persisted.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11535236,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2023","dateComplaintFiled":"07/29/2023","vin":"2FMPK4K99HB","components":"ENGINE","summary":"My 2017 Ford Edge has a 4 cylinder EcoBoost Engine. My vehicle warning light came on or about June 20, 2023. I took it to a local mechanic. He advised that it was low on engine coolant, so he refilled it and advised that this type of engine has a known problem with coolant leaks. I next took the vehicle to Sunbelt Ford in Sylvester, GA. The dealership advised that there was nothing wrong with my vehicle. On or about July 24, 2023 I started my vehicle and heavy smoke emitted from the engine and the exhaust. The check engine warning light also came on. I turned off the vehicle and had a local mechanic inspect it. The mechanic advised that I had experienced catastrophic engine failure, and was fortunate that I was not driving at the time. I soon found out that Ford is involved in numerous lawsuits and complaints regarding this exact issue with this exact engine. It\u2019s wildly unethical and dangerous that Ford has not advised all owners of the known problems with this engine. Additionally, I\u2019m 73 years old living on Social Security. It\u2019s $6500 to replace my defective engine as quoted by Robert Hutson Ford in Moultrie, GA.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11534891,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2023","dateComplaintFiled":"07/27/2023","vin":"2FMPK3J97HB","components":"ENGINE","summary":"Vehicle vibration and not switching into next gear.  Engine light flashes when this is happening.  When not flashing engine light stays on.it is scary that it is going to quit in traffic.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11534615,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2023","dateComplaintFiled":"07/26/2023","vin":"2FMPK4J95HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 60 MPH, the engine coolant temperature low warning light was illuminated, and the air conditioning became inoperable. The contact took the vehicle to an independent mechanic and was informed that coolant was found in the cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact called the local dealer and associated the failure with TBS: 22-2229. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 68,793.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11534006,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"07/24/2023","vin":"2FMPK4J9XHB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle had experienced rough starts and would not properly accelerate while depressing the accelerator pedal. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinder #3. The contact also stated that the coolant reservoir was empty. The cause of the failure was not determined. The manufacturer and the local dealer were notified of the failure, but no assistance was offered. The failure mileage was 90,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533616,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2023","dateComplaintFiled":"07/21/2023","vin":"2FMPK4J91HB","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that \"coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement.\" Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this \"not covered\" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center on my being responsible for paying for the replacement - making me responsible for the cost (quoted price from the dealer was around $8200.00) on a vehicle with only 69,000+ miles on it - with a flawed engine design that Ford has been aware of. Was told (in similar if not exact terms) that they aren't responsible for the replacement cost because \"There is no Recall on this\", and \"you are out of warranty\" (but by less than 10,000 miles). Or another option is \"you can trade it in\" (for substantially below what it used to worth). In addition to my being responsible for the cost, the Edge is now worth less than what it was, as if I resell it, I'll need to disclose the problem - and engine replacement. In summary, this is not only unacceptable on the surface, but morally reprehensible. A recall on this (and other similar models), making Ford responsible to costs regarding this well known engine flaw is the right course of action not on for myself, but for the (at least) hundreds with the same problem - and thousands that will eventually have the problem. Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533652,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2023","dateComplaintFiled":"07/21/2023","vin":"2FMPK4K98HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer suggested that the vehicle needed a tune-up however, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer however, the failure could not be duplicated. The vehicle was taken back to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. Th vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that half of the cost would be covered. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533653,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2023","dateComplaintFiled":"07/21/2023","vin":"2FMPK4J9XHB","components":"ENGINE","summary":"After passing 100,000 miles an engine light appeared.  I took the vehicle to the Ford Dealership and was told that the cylinder was misfiling at startup.  I was also told that this is a common problem the technician has been seeing with the Ford Edge around that year make/model.  I was also told that a new engine would be needed at $8,000.    The technician indicated he is not sure why FORD is not implementing a recall on this issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533677,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2023","dateComplaintFiled":"07/21/2023","vin":"2FMPK4G99HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the failure recurred. The vehicle was then taken to a dealer where a diagnostic test discovered that coolant had leaked into cylinder #2. The manufacturer had been notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 105,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533564,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2023","dateComplaintFiled":"07/20/2023","vin":"2FMPK3J96HB","components":"POWER TRAIN,ENGINE","summary":"Engine and combustion chambers cylinder 2 and 3, yes it's available for inspection  Sudden overheat and engine failure on road can lead to a serious accidents, also with coolant being leaked in to the combustion chamber could lead to explosions or implosions with the pressure conditions, also there was lot of white, blue smoke outside which was unbreathable   Yes, coolant leakage to the combustion chamber is observed by a independent service center     No, not at the moment, however this was observed in many 2015-2018 Ford Edge models according to the manufacturer and also said by the independent service center  They appeared with the failure but not prior to the failure","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533217,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2023","dateComplaintFiled":"07/19/2023","vin":"2FMPK3J95HB","components":"ENGINE","summary":"I took my 2017 Ford Edge to the Dave Arbogast Ford when my check engine light came on. The dealership stated I need a new engine because coolant was leaking into cylinder 2 causing the misfire which led to the check engine light. After doing some research this is a well known issue with 2015-2018 Ford Edges. A service announcement was put out by Ford https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf on their website (posted June 26, 2019) yet this was never  stated to me by the Dave Arbogast Ford dealership when I bought the card in July 2020. My safety and my children's safety has been put at risk due to this issue. This causes the car to potentially overheat and not be used.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533337,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2023","dateComplaintFiled":"07/19/2023","vin":"2FMPK4K9XHB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, the engine misfired, and the vehicle shuddered and wobbled. The contact stated that the failure persisted while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine cylinders, and the long block needed to be replaced. The dealer related the failure to Ford Technical Service Bulletin Number: 22-2229. The vehicle was repaired. The manufacturer was contacted and informed the contact that the repair could not be covered under the TSB because the VIN was not included. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532984,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2023","dateComplaintFiled":"07/18/2023","vin":"2FMPK3K91HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced a misfire, and the spark plugs were replaced. The next day, while driving at an undisclosed speed, the coolant warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the head gasket needed to be replaced. The vehicle was not repaired.  The contact called the local dealer, who referred her to the manufacturer for assistance. The manufacturer was contacted and referred her to the dealer and NHTSA Hotline for assistance. The failure mileage was approximately 80,619.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533042,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2023","dateComplaintFiled":"07/18/2023","vin":"2FMPK4J93HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting. Additionally, the vehicle hesitated while depressing the accelerator pedal. In addition, a white colored smoke began to emit from the vehicle as the check engine light appeared on the instrument panel. The contact took the vehicle to the dealer where they discovered that coolant had leaked into cylinder #1 and that the engine block needed to be replaced. The manufacturer was notified of the failure where a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532773,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2023","dateComplaintFiled":"07/17/2023","vin":"2FMPK4J93HB","components":"ENGINE","summary":"The vehicle has a blown head gasket on its 2.0L ecoboost engine. It has all the same codes as the other vehicles that are affected by the recall #20V469000. It is a 2017 Ford Edge. It is loosing coolant into cylinder number 3. I'm 8000 miles out of my warranty and they want $9600 to fix the issues. I can't understand why this vehicle is not part of the recall. Any help would be greatly appreciated. Thanks","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532218,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"07/14/2023","vin":"2FMPK4K94HB","components":"ENGINE","summary":"cracked cylinder causing coolant to leak","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532250,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2023","dateComplaintFiled":"07/14/2023","vin":"2FMPK4K97HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that the vehicle started after pressing the Push to Start button several times and depressing the accelerator pedal simultaneously. Additionally, the contact stated that the vehicle made an abnormal rattling sound while driving. The contact stated that the rattling sound became louder when the vehicle was idling. The contact also stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the failure could be related to Customer Satisfaction Campaign: 22N12; however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and advised the contact that 50% of the cost for the repair would be covered. The failure mileage was approximately 95,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532275,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2023","dateComplaintFiled":"07/14/2023","vin":"2FMPK4J94HB","components":"SERVICE BRAKES","summary":"RECALL FOR BUSHINGS & CUSTOMER SATISFACTION LETTER FOR BROKEN FLEXPLATE REPAIRED AT THE SAME TIME. 1 HOUR AFTER RECIEVING CAR, TOOL BAR POPS ON DASHBOARD. TAKES BACK TO DEALERSSHIP- STATES THEY FORGOT TO PROGRAM SOFTWARE. 3 DAYS LATER DASHBOARD LIGHTS UP PARKING BRAKE MALFUNCTION SERVICE REQUIRED/ SERVICE NOW. I NEVER TOUCH/USE THE PARKING BRAKE. NOR HAVE I HAD ANY LIGHTS/ ISSUES WITH MYCAR BEFORE THIS. THE PARKING BRAKE WAS TURNING ON AND NOT EVEN ENGAGED. TAKES BACK TO DEALER AFTER NOT EVEN A WEEK LATER TO BE TOLD THIS IS A COMMON ISSUE WITH THE CAR, NOT RECALLED THOUGH. THE RIGHT REAR BRAKE HARNESS NEEDS REPAIR. BEST TO REPLACE BOTH BECAUSE IT'LL GO OUT NEXT. 3 TRIPS TO THE DEALER AND $600 LATER HERE WE ARE FOR FORD MALFUNCTIONS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532024,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"07/13/2023","vin":"2FMPK3J96HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact state that while driving at an undisclosed speed, the check engine warning light and the coolant temperature warning light illuminated. The contact also stated that while the accelerator pedal was depressed, the vehicle failed to accelerate as needed. The contact veered the vehicle off the road and turned the vehicle off to allow the engine to cool down. The contact was able to restart the vehicle however, the vehicle failed to accelerator normally. The vehicle was taken to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that prior to the failure, upon start up, a thick cloud of white smoke was coming from the exhaust pipe, and he smelled an abnormal odor. The manufacturer was notified of the failure and the contact was offered half the cost of the repair and informed that the vehicle was not covered under warranty. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532161,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2023","dateComplaintFiled":"07/13/2023","vin":"2FMPK4K98HB","components":"ENGINE","summary":"Coolant leak which is causing engine to overheat.  This is a common problem with Fords but my VIN is not included. Has been confirmed by an independent service center.  It\u2019s a safety issue that could cause the vehicle to overheat and disable.  I keep having to add coolant at times on side of road. I receive an engine coolant above temperature and a check engine light.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531758,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2023","dateComplaintFiled":"07/12/2023","vin":"2FMPK4K95HB","components":"ENGINE","summary":"Check engine light came on and the code was saying cylinder 3 was misfiring. After numerous tests it was determined coolant was leaking into the cylinder from a crack in the block. Doing my own research I found this is a known issue for this make and model and year of car, however FORD has refused to recall it. There is a TSB about it but nothing else. I had to pay $10,000 for the shop to put in another engine. Two days after I got it back the check engine light came on again only this time it said cylinder 2 was misfiring. Took it back to the shop that put in the engine and it turns out this engine also had a crack in the block and was leaking coolant into the cylinders. I am now without a car again and have to wait for another engine to be put in. However there is no guarantee this one will not have the same issue come up.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531760,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2023","dateComplaintFiled":"07/12/2023","vin":"2FMPK4J90HB","components":"ENGINE","summary":"Engine light- P0301 Misfire Cyl # 1 Was told we needed a new engine at 59,351 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531824,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2023","dateComplaintFiled":"07/12/2023","vin":"2FMPK4J95HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the engine had misfired, and the ignition coils and spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the following day the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant had leaked from the head gasket into the engine and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed to tow the vehicle back to the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000. The contact stated Ford Headquarters was trying to get in contact with the dealer regarding the problem. And was told the vehicle will need a new motor at the owner's expense.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531270,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"07/10/2023","vin":"2FMPK3J90HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and 22V413000 (Power Train). The contact stated that when the vehicle was started, the check engine warning light illuminated. Additionally, the contact observed an abnormal rumbling from the engine compartment. The vehicle was taken to a dealer where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 67,026.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531378,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"07/10/2023","vin":"2FMPK4K93HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle was shaking at start-up, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was notified of coolant intrusion into the spark plugs, causing cylinder #1 to misfire and that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531211,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2023","dateComplaintFiled":"07/09/2023","vin":"2FMPK3J95HB","components":"ENGINE","summary":"The engine is faulty, it has a radiator leak into the cylinders. Causing misfire, overheating, or even engine combustion.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530850,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2023","dateComplaintFiled":"07/07/2023","vin":"2FMPK4J92HB","components":"ENGINE","summary":"The 2017 Ford Edge is leaking coolant into the engine, and the dealership says that the only remedy is to replace the engine because it  cannot be repaired but will need to be replaced. We bought this car brand new from the Ford dealership and did not expect to have a major repair cost so soon after the warranty ended.  We have five more months to complete our car payments, and we also just purchased the Ford Maverick. This makes us feel uncertain about Ford.  I also discovered that this problem has been known to Ford since 2010 and has not been corrected.    We only took this car to the Ford dealership for service since we purchased it in 2017. This will cost us severl thousands to replace the engine.  Warranty ended at 60 k and the vihecule is now at about 70k.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530918,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2023","dateComplaintFiled":"07/07/2023","vin":"2FMPK4J94HB","components":"ENGINE","summary":"I purchased my Ford Edge about 4 years ago at approximately 25000 miles from Tom Ahl in Lima Ohio.  It currently has 73989 miles.  I have been faithful in my maintenance of the vehicle.  I started having rough start that last only briefly and made an appointment with my mechanic. He said the code was cylinder 3 and changed the coil pack.  This did not resolve the problem.  He then changed the spark plugs. Still did not resolve the issue.  I took it to the Ford dealership which determined there was coolant leaking into the cylinders and the engine needed replaced.  After doing some research, I learned this is a very common problem with the 2017 Ford Edge Eco boost 2.0 engine.  Ford has know about the problem since 2010 and corrected it in 2020.  Engines have failed and caught on fire due to this issue.  I feel an engine should last longer than 73989 miles and it is a defect in the way the engine was built and cooled.  I am filing this complaint in hopes that a recall will be issued.  The replacement is costing me over 8000 dollars.  I don't want to turn off the code and dump on some one else and I also cant afford to just junk the vehicle.  So I am hoping for a recall.  Many people have had to deal with this and if Ford had made it known, I would have never purchased this vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530693,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2023","dateComplaintFiled":"07/06/2023","vin":"2FMPK4K97HB","components":"STEERING","summary":"Power Steering System went out while driving. A warning light for the Advanced Traction System came on shortly before the Power Steering went out. This caused me to hit a curb creating a tire blowout. I got both problems fixed and the mechanic stated the issue with the power steering was that a wire for the system was resting on the catalytic converter, which caused the wire to melt and create the power steering failure. The mechanic replaced the wiring and replaced the mounting for the wiring to prevent it from resting on the exhaust system. The defect was only inspected by the mechanic that repaired the vehicle. No insurance or police since I was lucky enough to make it home.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530474,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2023","dateComplaintFiled":"07/05/2023","vin":"2FMPK4K98HB","components":"POWER TRAIN,ENGINE","summary":"Vehicle engine runs extremely rough and shakes the vehicle after starting the engine. White exhaust smoke is also observed and coolant levels are steadily dropping over time. A pungent unpleasant odor is present near the exhaust as well. Vehicle has been experiencing this issue since June 2022 and has progressively gotten worse.  The check engine light was illuminated so a OBD-II code reader was utilized on July 2, 2022. The diagnostic codes P0300, P0301, P0302, P0303, P0316, P1026, and P1285 were found. I have reason to believe that it is related to the issues related to the technical service bulletin (TSB) 22-2229.  I am concerned about safety regarding this issue. My immediate concern falls on the poisonous gases produced when the engine is burning coolant putting the driver and others near the vehicle at risk. In addition, the vehicle is unreliable and the issue may cause other parts of the engine to fail. I believe this is a Ford design flaw and they should be held responsible.  A certified Ford dealership in Colorado will be running diagnostic tests after it has been dropped off for an appointment scheduled on 7/10/2023 at 8:45am MST.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529746,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2023","dateComplaintFiled":"06/30/2023","vin":"2FMPK4J99HB","components":"SERVICE BRAKES","summary":"Had brake calipers replaced 3 weeks ago.  Picked up vehicle and brake pedal was going to the floor.  Dealer said it was air in the line.  Get vehicle back and 2 weeks later I am driving I apply the brakes and the pedal goes to the floor and my vehicle barely stops.  Almost hit the person in front of me.  The warning light for Low Brake Fluid Comes on.  I am told by the Dealer that the rubber brake line is leaking somewhere.  Ford says that my vehicle is not a part of the recall on the Ford rubber hose issue.  How is this not the same issue!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529573,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2023","dateComplaintFiled":"06/29/2023","vin":"2FMPK4J96HB","components":"ENGINE","summary":"When starting the engine it would putter a bit before running smoothly. The engine light came on and I took it to Sunshine Ford in Newburgh, NY and they told me there is coolant in cylinder one of my engine and I need a new motor. They said there is a crack in the engine motor causing this. There is a technical service bulletin on this exact problem for this make and model. My car only has 85,000 miles on in. There should be a recall for this engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529574,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2023","dateComplaintFiled":"06/29/2023","vin":"2FMPK4J96HB","components":"ENGINE","summary":"When starting my car the engine would putter for a bit before running smoothly. The engine light eventually came on and I took it to Sunshine Ford in Newburgh, NY. They told me there were two misfires when they hooked it up to the computer and they found coolant in cylinder one when they took the spark plug out. They told me I needed a whole new engine on my car with only 85,000 miles. I found out there is a technical service bulletin on this exact problem for my car and ford knows this is an issue. It should be a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529360,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"06/28/2023","vin":"2FMPK4K98HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the vehicle was jerking while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic where spark plug #3 and engine coil were replaced. The failure recurred and the same parts were replaced a second time. The contact then discovered that the coolant reservoir was empty. The vehicle was then taken to the dealer who discovered a coolant leak inside the engine causing engine failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529421,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2022","dateComplaintFiled":"06/28/2023","vin":"2FMPK3K95HB","components":"POWER TRAIN,ENGINE","summary":"bought a 2017 ford edge 3 months later (2.0 engine) my car starts to overheat, white smoke. I Have it taken in to be looked at to get a bill for 8500 if i want it fixed. The car was also not safteyed. Ford has known issues with this just trying to bring awarness so many people having to go without a car for trusting ford and they are not fixing this issue with there 2.0 eco engines","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529479,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2023","dateComplaintFiled":"06/28/2023","vin":"2FMPK4G93HB","components":"ENGINE","summary":"As I approached 50,000 miles on my car, I started to notice the car rumbling when I turned it on. Increasingly, I also started to hear the sound of water rushing towards the front of the car upon starting the vehicle as well as occasionally when I would brake while driving. On a few occasions, it took me several attempts to start the vehicle, or I would need to hold the push to start button for a longer period of time to start the car. Shortly after reaching 50,000 miles, the check engine light came on. I brought it to my local mechanic who told me the problem was caused by a 3rd cylinder misfire, which could be due to a possible cracked gasket. He suggested that I bring it to the dealership where I purchased the car, and that they would be aware of the issue, as it is a known issue in the 2017 Ford Edge. After investigating the issue and running a test to confirm, a mechanic at the Ford dealership in Danbury, CT confirmed the issue was related to a cracked gasket that was leaking coolant into the engine. Coolant leaking into the engine is obviously a very serious issue as the lack of coolant can cause the engine to overheat, smoke, and can even result in an engine fire. Fortunately, this issue has not caused an accident, so the police, manufacturer, or insurance representatives have not inspected the vehicle yet to my knowledge. The car is available for inspection upon request at Colonial Ford in Danbury, CT and is currently awaiting a response from Ford Corporation. Unfortunately, the car's 5 year warranty expired in October 2022, nearly 10,000 miles short of the alternative warranty. A Google search reveals many people have had this issue with the 2017 Ford Edge. A recall should be issued to prevent serious injury and potentially death due to the faulty pieces that were used by the manufacturer to build this engine. I am trying to work with Ford to cover the cost of repairs, but so far they have been unwilling to help as the car is outside of the warranty period.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529155,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2023","dateComplaintFiled":"06/27/2023","vin":"2FMPK4G93HB","components":"ENGINE","summary":"2017 Ford Edge SE, one owner vehicle, clean title, always maintained properly. The vehicle ran rough after startup and seemed to be lacking power during acceleration. A malfunction indicator lamp (MIL) did not display at that time. Recently, the vehicle has been running worse, blowing white exhaust smoke, especially after sitting overnight, and consuming coolant. The MIL finally displayed the morning of June 10th, 2023. The code is P0303. The vehicle has been diagnosed with a coolant intrusion issue on cylinder number three. A catastrophic failure of the engine, requiring removal and replacement of the long block which leaves the customer on the hook for thousands of dollars in parts and labor for a well know design flaw, which is apparent by the release of multiple technical service bulletins https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf, https://static.nhtsa.gov/odi/tsbs/2019/MC-10169807-0001.pdf, https://static.oemdtc.com/TSB/MC-10214126-0001.pdf, an updated engine design to replace the flawed engine https://fordauthority.com/2022/09/ford-2-0l-ecoboost-coolant-issue-and-fix-detailed-by-tech-video/, class action lawsuit https://www.fordecoboostlawsuit.com/, and countless forums and videos with affected customers.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11528334,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2023","dateComplaintFiled":"06/22/2023","vin":"2FMPK4J98HB","components":"SERVICE BRAKES","summary":"I was parked.  Pressed brake to start car; brake pedal went all the way to the floor.  When the car started warning message appeared that brake fluid was low.  I had no prior warnings/signs of brake failure.  I had no brakes whatsoever making the car undriveable.  Car was taken to Firestone Complete Auto Care where it was determined a rear brake hose had prematurely ruptured, whereby leaking all brake fluid. Said brake hoses should last 20+ years. Brake hose was replaced by Firestone.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11527387,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2023","dateComplaintFiled":"06/16/2023","vin":"2FMPK4G92HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinder #1. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who determined that a coolant leak had damaged the engine, and the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to TSB Number: 22-2134 (Engine and Engine Cooling). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 48,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11527422,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2023","dateComplaintFiled":"06/16/2023","vin":"2FMPK3K92HB","components":"POWER TRAIN","summary":"Vehicle had coolant intrusion issue. Vehicle is out of factory warranty and is not covered under extended warranty. Said vehicle was purchased used but within 5 months  the head gasket failed (a known Issue). now purchaser is being quoted a $7200 repair bill on a known defective product.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11527286,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2023","dateComplaintFiled":"06/15/2023","vin":"2FMPK4K84HB","components":"UNKNOWN OR OTHER","summary":"Within the past few weeks I recall hearing an explosive sound while driving. I pulled over to assess the situation but could not see any obvious cause of the loud noise.  I seldom open the moon roof but when I did I made the connection between the explosive sound and the shattered glass moon roof.   My research shows that there have been many reported incidents of  shattering moon roofs and I would like to know if the manufacturer is liable for the damages.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11526986,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2023","dateComplaintFiled":"06/14/2023","vin":"2FMPK4G98HB","components":"ENGINE","summary":"The 2.0 Ecoboost engine of our 2017 Ford Edge overheated at @65K miles leaving my wife stranded and the vehicle in danger of catching fire.  We first noticed a check engine light  @60K  with diagnostic code P0301 cylinder misfire detected, so I replaced spark plugs and check engine light went out.  At @63K check engine light came back on so thinking it was a bad tank of gas I added a fuel treatment and again the check engine light went out.  At @64K miles the check engine light once again comes on and before I could get it in to our Ford dealer to figure out what is going with the car my wife got message on dash engine was overheating.  After towing it to Ford dealer for a diagnosis of the problem we found out it was due to a coolant intrusion between cylinders 1 and 2  which caused the engine to run out of coolant resulting in the engine to overheat.  In 2017 Ford began producing the 2.0 Ecoboost engines with a new open deck block design with channels cut between the cylinders for engine coolant passage. Unfortunately,  this new design was flawed because it does not provide adequate sealing area between the cylinders for a proper head gasket seal, which in turn,  leaves the engine prone to coolant leakage into the cylinders causing premature engine failure.  Ford is well aware of the faulty design and have since corrected it with a new engine block design which incorporates cross drilling the engine block for coolant passage instead of machining cuts through the area needed to provide a proper head gasket seal.   Ford TSB 22-2229 addresses the the problem requiring the replacement of the faulty designed engine with a new long block assembly replacement manufactured in accordance to the new 2.0 engine manufacturing design specifications.  This engine replacement procedure is very expensive at over $7000 especially when the customers 60K powertrain warranty has expired and Ford customer service will provide NO help assisting with the cost of fixing the problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11526614,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2023","dateComplaintFiled":"06/12/2023","vin":"2FMPK4G98HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 45 MPH, the vehicle overheated. The check engine warning light was illuminated. The contact added additional coolant to the vehicle. The vehicle was taken to the local dealer where it was diagnosed that an engine replacement was needed. The mechanic informed the contact that coolant was leaking into the engine and the pistons. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 72,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11526007,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2023","dateComplaintFiled":"06/08/2023","vin":"2FMPK3J98HB","components":"VISIBILITY/WIPER","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 30 MPH, the front windshield wipers were activated; however, the passenger\u2019s side windshield wiper was not functioning correctly. The contact stated that the passenger\u2019s side windshield wiper was not contacting the windshield. The contact replaced the windshield wipers however, the failure reoccurred. The dealer was contacted but provided no assistance. The contact was referred to the manufacturer. The manufacturer was contacted but no assistance was provided. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 17,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11525774,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"06/07/2023","vin":"2FMPK4J90HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who replaced a vacuum seal, and the check engine warning light was no longer illuminated. Approximately a week later, the failure reoccurred. The vehicle was taken to the local mechanic who diagnosed that cylinder #1 and #3 was misfiring. The spark plugs and ignition coil were replaced. The vehicle was later taken back to the local dealer who determined that coolant was present in the engine block, and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 104,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11525337,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2023","dateComplaintFiled":"06/05/2023","vin":"2FMPK4K99HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 30 MPH, the vehicle suddenly decelerated and failed to properly accelerate. The vehicle was parked at the residence and later examined by an independent mechanic who discovered there was no anti-freeze in the engine. The mechanic determined that the water pump had failed. The vehicle was later towed to the local dealer who confirmed that the water pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 46,750.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11524824,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"06/01/2023","vin":"2FMPK4K95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle had experienced rough starts. Additionally, while driving at various speeds, the vehicle would not properly accelerate, with the check engine warning light illuminated. The vehicle was taken to the local mechanic who determined that coolant had leaked into cylinder #3. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The approximate failure mileage was 100,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11524035,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"05/26/2023","vin":"2FMPK4J93HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while his grandmother was driving 35 MPH, the temperature gauge started rising quickly and she saw steam coming from under the hood. The contact stated that the check engine warning light was illuminated. The driver was able to park the vehicle at her friend's residence and called the contact to inspect the vehicle. Upon inspecting the vehicle, the contact noticed that the coolant level was low, and added a gallon of coolant to the reservoir. The contact stated there was no evidence of a coolant leak on the ground. The contact took the vehicle to the local dealer, where it was diagnosed with needing the long block engine to be replaced due to coolant leaking into the engine cylinders. The vehicle was not repaired. Upon investigation, the contact associated the failure with TSB: 22-2133. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11523609,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2023","dateComplaintFiled":"05/24/2023","vin":"2FMPK4AP1HB","components":"POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Under acceleration the vehicle will sometimes enter into limp mode.  Vehicle will violently brake and come to a halt and the driver can only accelerate up to +/-5MPH to be able to pull off to the side of the road.  The deceleration when this happens is sudden and violent.  During this event the steering wheel is difficult to turn.  ALL dash warning and fault lights flash during the malfunction.  You have to pull over, shut the vehicle off, and then restart.  This has happened with our two kids in the vehicle while merging onto a freeway.  I have brought it to Ford 4 times.  The first time they said a harness was loose and they fixed it.  Other times they blamed my use of a narrower diameter winter tire, but it happens with the stock wheels as well.  The malfunction continues to happen. They have not been able to duplicate the issue, so they asked me to drive around with a OBD2 scanner attached.  When the malfunction happens, no error codes are reported.  The Ford technician said that if it were their vehicle, they would not drive it with their children in the car.  Ford has had the vehicle for almost a month now and have requested we pick it up because they cannot duplicate the malfunction and have suggested that I drive until it happens again, which is pointless as the malfunction does not trigger an error code.  My wife refuses to drive the car, especially with our children in it.  I have talked to Ford corporate, and they said they would escalate, but now they are not returning my emails or answering their phones.  Any help you can provide would be greatly appreciated.  It may be helpful to know that when I first started bringing the vehicle in for this malfunction, it was still 100% under warranty.  Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11523635,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2023","dateComplaintFiled":"05/24/2023","vin":"2FMPK4AP2HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 45 MPH, the brake pedal was depressed and remained on the floorboard. The contact stated that a loud popping sound was heard, and the vehicle came to a stop with the stopping distance extended. The brake warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed that the front driver\u2019s side brake hose needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 69,857.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11523366,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"05/22/2023","vin":"2FMPK3G93HB","components":"ENGINE","summary":"1) Component failure is the engine block. I have 77K miles and have recently had my Check Engine light appear. After spending several hundred dollars to have sparkplugs and the Cylinder #2 tube replaced, the issue persisted. I then started to realize my coolant reservoir was very low, so I added coolant - but I noticed I was losing coolant on a daily basis, not only that, my engine, at start-up, was very, very rough with a lot of white smoke coming out of my exhaust. After doing some research, I then learned, that the problem is coolant intrusion into the #2 cylinder, which will require an entire engine replacement. Several times last week and this week I was driving and had my overheating warning flash on - my engine temperature gauge was in the red area as my engine was overheating due to loss of coolant. At one point, I thought I was going to blow-out my engine while going 65mph - it was frightening since I had my ten year old daughter with me. I got home and refilled the coolant immediately. A couple days later my engine overheated again taking my daughter to school. We only have one car, so this is incredibly nerve-racking, extremely stressful and very, very disappointing.  2) My and my family's safety is being compromised by what appears to be a known issue on 2017 Ford Edge cars. I have learned there is a TSB on this issue, but no recall.  3) The issue has not been confirmed by a technician. 4) My car has not been inspected by anyone other than the service technician who replaced my sparkplugs.  5) I had the Check Engine light appear for the last three weeks; since the first few days of May, 2023.  Expenses: I have had to pay about $500 already, but I was told by two Ford dealers that the cost for an engine replacement was $8,000 and $10,000 respectively. Why should I have to pay for a known Ford issue of this magnitude? And why should I have to place my family's safety in jeopardy, we only have one car, every time we have to take the car to go somewhere?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11522724,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2023","dateComplaintFiled":"05/18/2023","vin":"2FMPK3J9XHB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle overheated. Additionally, the check engine warning light illuminated, and the vehicle shuddered. The contact stated that the failure was a persistent failure. The vehicle was taken to the dealer, who informed the contact of coolant intrusion into the engine block. The contact related the failure to Technical Service Bulletin: 22-229 (Coolant Intrusion). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11522262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2023","dateComplaintFiled":"05/16/2023","vin":"2FMPK3K91HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light illuminated. The contact took the vehicle to the dealer who diagnosed that there was a misfire in cylinder #3. The spark plug and coil was replaced. The vehicle was repaired; however, approximately 2 days and 30 miles later, the engine started running rough. The contact called and informed the dealer that coolant was leaking into the cylinder from the engine block and the vehicle was emitting white smoke while driving. The vehicle had since failed to start the engine and the vehicle had become inoperable. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 61,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11522287,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"05/16/2023","vin":"2FMPK4K94HB","components":"ENGINE","summary":"Known Ford Edge engine issue. my 2017 purchased new at 81K miles has engine coolant leaking into cylynder 2. Engine light code p0302 and p316. Miss fire on start up. At dealer and informed it needs new engine long block at a cost of $8400. It is out of warranty obviously and this is a serious issue that is well documented online. Ford needs to have a recall on this issue. Paid $46k for a car that is disposable at this point as I can not replace an engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11522101,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2023","dateComplaintFiled":"05/15/2023","vin":"2FMPK4J9XHB","components":"POWER TRAIN","summary":"Vehicle had the transmission flywheel (flexplate) crack and fail on 07/24/2020 which resulted in having the flywheel replaced at 86,191 miles for the cost of $1,588.73. This resulted in a dangerous situation as it happened at night, on the highway in the mountains of GA.     Vehicle again had the flywheel (flexplate) crack on 05/08/2023 at 128,515 miles and is being quoted $2,804.67 for replacement and repair.   On August 26, 2022 a Customer Satisfaction Program 22N12 was issued by Ford for this problem. I never received a copy of this letter. Ford admits this is a problem, and my vehicle was included in this program and confirmed by VIN. The program covers 100% repairs up to 100,000 miles and 50% between 100,000-120,000 miles. My vehicle as over the 120,000 miles and I was told there would be no coverage for the repairs.   My complaint is the fact I have paid for the first repairs, and had to pay for a hotel, meals and costs due to being stranded in GA as I was on a trip when it happened and the repairs took 4 days. The vehicle again has the same problem, and this time the quote is considerable higher, so much so it is not cost effective have it done. Ford needs to acknowledge the fact they have a problem at pay for the current repairs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11521879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2023","dateComplaintFiled":"05/14/2023","vin":"2FMPK4K91HB","components":"ENGINE","summary":"2017 Ford Edge Titanium with just 30K. Faulty engine design causing internal engine coolant to leak into the cylinder causing engine failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11521364,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2023","dateComplaintFiled":"05/10/2023","vin":"2FMPK3K94HB","components":"ENGINE","summary":"Started with engine light and then diagnosis of cylinder 2 misfire.  Replaced coil twice and went to ford dealership who tested it.  Coolant intrusion in engine, engine failure.  Engine has to be replaced.  Ford is offering no assistance for a known defect in their engines.  Could have blown on the highway causing injury to me or others","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11521079,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2023","dateComplaintFiled":"05/08/2023","vin":"2FMPK4J95HB","components":"ENGINE","summary":"Another case of Fords failure in manufacturing with its eco boost engine. Failed head gasket and coolant leakage causing engine failure from there know issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11520627,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"05/05/2023","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that when the vehicle was taken to an independent mechanic for routine maintenance, the mechanic diagnosed that an ignition coil needed to be replaced. The vehicle was repaired; however, the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact also stated that after starting the vehicle, the vehicle was shuddering with blue smoke coming from the exhaust. Additionally, the contact also noticed that there was rapid coolant loss without a leak. The vehicle was taken back to the independent mechanic, where the contact was advised to take the vehicle to a local dealer for further diagnostic tests. The vehicle was taken to a local dealer, where it was diagnosed and determined that another coil needed to be replaced. The vehicle was repaired; however, the check engine warning light illuminated intermittently. The vehicle was then taken back to the dealer, where it was diagnosed that the engine needed to be replaced; however, the warranty had expired. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised to file a complaint with the  NHTSA Hotline. The approximate failure mileage was 59,000. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11520362,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2023","dateComplaintFiled":"05/04/2023","vin":"2FMPK3G93HB","components":"ENGINE","summary":"Coolant is leaking into #1 cylinder causing a misfire code. Ford dealer says engine needs to be replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11520253,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2023","dateComplaintFiled":"05/03/2023","vin":"2FMPK3J93HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle was shaking with the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the engine and cylinder leakage, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 78,803.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11520262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2023","dateComplaintFiled":"05/03/2023","vin":"2FMPK4K98HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Fusion. The contact stated that on several occasions, the vehicle was hesitating while attempting to start the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ignition coils and spark plugs needed to be replaced. The contact's husband completed the repairs; however, the failure reoccurred. The contact also stated that they were needing to refill the coolant more frequently. The contact stated that a personal diagnostic reader was used and retrieved failure codes for misfire in cylinder#1. The manufacturer was made aware of the failure and informed that the warranty had expired. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11520067,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/28/2023","dateComplaintFiled":"05/02/2023","vin":"2FMPK3G9XHB","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2017 Ford Edge. The contact stated that while pulling into a parking space with the foot on the brake pedal and when shifting to park the vehicle suddenly experienced unintended acceleration and drove forward into a fence and down an embankment. During the crash, the driver sustained a back fracture and leg injuries and was transported to the hospital. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the incident. The failure mileage was 76,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11520133,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2023","dateComplaintFiled":"05/02/2023","vin":"2FMPK4APXHB","components":"POWER TRAIN","summary":"Got diagnosed with needing rear differential work $5k right after extended warranty was up, I proudly maintain my car well and in timely fashion. The vehicle is now unable to turn and reverse without sounding like something is breaking; this is two months after diagnosis. Spoke with ford quick lane rep who stated a lot of the Ford vehicle\u2019s differential have been going up. Such a expensive important mechanical power train issues shouldn\u2019t be a issue so soon in the life of a vehicle; this appear it needs to be a recall or something done for the thousands of people that have this issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11519455,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2023","dateComplaintFiled":"04/28/2023","vin":"2FMPK4K94HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the engine needed to be replaced due to coolant leaking into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 34,277.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11517984,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2023","dateComplaintFiled":"04/20/2023","vin":"2FMPK3J94HB","components":"ENGINE","summary":"This is a coolant intrusion in cylinder 2. My cylinder would misfire while driving at high speeds on the highway. Also, alarms of  overheating of the engine would pop up. I took it to a Ford dealer and confirmed that it is a coolant intrusion and they tvwould try to charge $7,800.00 plus tax for a manufacture design defect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11517838,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2022","dateComplaintFiled":"04/19/2023","vin":"THE VOQ DES","components":"ENGINE","summary":"Engine light came on at 73,000 miles and stated engine misfire cylinder 1.  Took to Ford service.  They had to put 1 gallon of coolant in and drove for about a week. Still having issues and finally told about TSB 22-2229 and that a new engine would be needed. This is a known factory defect and the customer should not have to pay thousands of dollars out of pocket to replace an engine with low miles!  Engine has not been replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11516882,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2023","dateComplaintFiled":"04/13/2023","vin":"2FMPK4J89HB","components":"POWER TRAIN","summary":"2017 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER STATED PARTS ARE NOT AVAILABLE TO FIX THE RECALLS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11516906,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2023","dateComplaintFiled":"04/13/2023","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"Most likely due to manufacturing defect or other issue related to, coolant is mixing into the engine cylinder causing a cylinder misfire. My vehicle is outside of the original manufacturer's warranty by about a year and now needs a new engine due to this defect. At 68,363 miles, there should not be a need for a new $6,000 plus tax engine with zero accountability or apology from Ford. This should have been a recall plain and simple and all costs associated with resolving this issue should be responsibility of the manufacturer.  In June 2019, Ford issued a technical service bulletin of this known issue outlining the affected vehicles with a 2.0L EcoBoost engines, but did not communicate with affected owners or issue a recall to have this problem addressed nor do they offer a courtesy extension to the manufacturer's warranty for owners. While my family was lucky that we encountered this issue while we are in our home city, and not on the road driving to visit family in another state, it is not a stretch of the imagination that this could result in serious injury to unsuspecting, affected Ford vehicle owners.   There is no repair invoice at the moment as my vehicle is currently still at the dealership awaiting parts.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11516724,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2023","dateComplaintFiled":"04/12/2023","vin":"2FMPK3K95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the mechanic stated that coolant was leaking into the engine and referred the contact to the dealer for assistance. The vehicle was taken to the dealer and the dealer stated that the vehicle was experiencing a similar failure to TSB: 22-2229; however, the vehicle had exceeded the mileage. The contact was referred to the manufacturer for assistance. The manufacturer was contacted but provide no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,138.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11516592,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2023","dateComplaintFiled":"04/11/2023","vin":"2FMPK3K97HB","components":"UNKNOWN OR OTHER,VISIBILITY","summary":"Moon roof glass cracked on its own, looks like a spider web.  Afraid that glass cracks will continue to grow and begin leaking or worse chip off shards that could possibly cut skin. Has not been inspected by dealer, police, manufacturer or insurance. No warning lights or any other symptoms or indications - simply opened the roof cover one day & discovered the cracked glass. The moon roof electrical slide functions properly, it\u2019s just the glass that is the issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11516382,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2023","dateComplaintFiled":"04/10/2023","vin":"2FMPK4AP0HB","components":"WHEELS","summary":"Tires were getting rotated when they told me the lug nuts were swollen and needed to be replaced. Please make this right. I already had to pay extra for the tires when getting new ones and now $146 to get lug nuts replaced. The car is 6 years old.  Not to mention the safety issue of this-tire can fall off and possibly unable to change tire if there is a flat.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11515903,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2023","dateComplaintFiled":"04/07/2023","vin":"2FMPK4G95HB","components":"ENGINE","summary":"My check engine light came on. The code was P0304. I had the spark plug and ignition coil replaced, but the check engine light came back on. The vehicle began to overheat. A technician was able to find that the coolant was leaking into the engine. I've taken it to a Ford dealership who confirmed this and has told me I need a new long block. The cost of this repair is over $9500. Upon researching this problem, it has been WELL documented since 2010 to be an issue with this engine, and NHTSA even issued a service bulletin about this issue with this year/make/model as of December 2019. The issue does not begin to happen until after the warranty period has passed, and the vehicle can catch fire with this defect. Knowing this issue exists, this engine needs to be recalled so that people do not need to worry about their vehicles overheating and catching fire! The responsibility of cost should not shift just because the issue does not present itself until a vehicle hits a higher mileage, which still is not that high.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11515798,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2023","dateComplaintFiled":"04/06/2023","vin":"2FMPK4K91HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where the ignition coils and spark plugs were replaced; however, the failure recurred. The vehicle was taken back to the dealer, who informed the contact that coolant was leaking into cylinder #4 and that the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 110,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11515677,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2023","dateComplaintFiled":"04/05/2023","vin":"2FMPK4K93HB","components":"ENGINE","summary":"My 2017 ford edge check engine light came on with an error code P0302 cylinder 2 misfire. I took it to a local mechanic who replaced the spark plugs and engine coils. Within 3 days the check engine light returned along with engine running rough. The mechanic discovered the same error code and decided the new engine coils were defective. 3 days later the same issue occurred. I have had my engine coils replaced 3 times. Today the mechanic completed a pressure test to discover that coolant is leaking into my engine and advised contacting ford as there has been a technical service bulletin by ford. I have now discovered this is a common issue with fords motor in the edge model and continuing to drive this vehicle will put myself and children in danger as there is a risk of engine fire.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11514388,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2022","dateComplaintFiled":"03/29/2023","vin":"2FMPK3J99HB","components":"ENGINE","summary":"About the car in January of 2022. I was told By more than one ford motor company service employee that ford motor company only installs new engines when an engine fails and has to be replaced. In a nine month period the car has had four new engines and two turbos. I learned after it needed the 2nd asylum. At the dealership who installed the 1st engine put a junk yard motor in it claiming it was new from Ford motor company. The parts numbers that are on the receipt are in fact ford motor company parts numbers. When the motor was taken out for the 2nd engine to be put in it I saw it with the service manager it had rushed all over it and a. Two thousand fourteen stamp on the back of it. They refuse to even acknowledge this and do anything about it. Meanwhile in one year I have over $40000 in cost for toes hotels and rental expense that they refuse to acknowledge. I have had the car maybe 4 months out of the past 15 because of its continued breakdowns and engine replacement requirements. All of these issues started. Less than twenty four hours after purchasing and receiving my vehicle. This is a very shortened version and detail of my. Experience with the Ford Edge I bought 2017 model in January of 2022. I have plenty more documentation pictures. Emails et cetera. Regarding. Nightmare of A. Vehicle and each? Breakdown That has happened time and time again. Car is back at a dealership now awaiting its 4th engine and God. Knows what else Ford. Needs? To. Recall this ego boost. Motor and make it right for all the customers that have lost so much money and had so much. Frustration with something they thought and were told would be a reliable safe car for their family period. In total I have over seventy five thousand dollars in a two thousand seventeen ford edge that I have owned and paid off  all inside of the past year. This vehicle has put me in so much debt that my credit is now ruined. I have put just as much money in rental cars as I did. Pay for this vehicle and it","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11514001,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2022","dateComplaintFiled":"03/27/2023","vin":"2FMPK3K97HB","components":"ENGINE","summary":"We took our vehicle in due to a check engine light and rough start and idle. Upon inspection -Code #P0303 (Cal 3 Misfire) The technician noted no coolant in reservoir and no external leaks were noted. They said we need a new engine because of that internal coolant leak and referred us to the manufacture to in hopes of replacing the engine.- My safety and the safety of my family was put at risk because the engine for one could have actually caught fire or stalled while driving. - Yes the problem has been reproduced and confirmed by a dealer. - No, the vehicle has not been inspected by police or insurance. - No, warning lamps did not originally turn on. It came at a much later time after the problem had been going on for a while.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11513116,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2023","dateComplaintFiled":"03/21/2023","vin":"2FMPK4K94HB","components":"ENGINE","summary":"Approximately one month ago I noticed that my engine began running roughly upon a cold start.  The engine was misfiring and running rough until the vehicle warmed up.  Shortly afterwards, the Check Engine light came on.  I took my vehicle to the original Ford Dealer for service.  The Service Consultant contacted within a day with the following information:  - Identified the Check Engine light as an Engine Misfire in cylinder X (I don\u2019t recall) - Misfire was caused by coolant intrusion. I immediately asked if it was a head gasket.  He said no, and proceeded to tell me:     -Coolant is leaking into cylinder     -There is a crack in the engine block between coolant passage and cylinder X - They have seen this in the past, and apparently is a known issue, and Ford has since fixed the design of this engine (EcoBoost 2.0L).  - The extended warranty company denied the claim as their claim was that the \"Engine Block\" failure was NOT caused by the failure of an internally lubricated part.    I have found the following information regarding this engine flaw:  - There is a class-action lawsuit Reed et al. v. Ford Motor Company - 1:20-cv-01631 against Ford specifically about this problem.  - Ford has issued a TSB (# 22-2229) outlining the issue, troubleshooting, and repair process.  - This flaw can cause engine cooling issues, engine overheating, engine fire, catastrophic engine failure.  - The fix to this problem is an Engine Long Block replacement.  - There have been issues with other EcoBoost engines, and Ford has even issued a CSP to replace 1.5L EcoBoost engines on Ford Escapes.  My confidence in vehicle reliability is non-existant at this point, and my main concern is that an engine failure will strand me or my family, or result in an engine fire.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11512711,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"03/20/2023","vin":"2FMPK3J97HB","components":"ENGINE","summary":"Very well known problem with the 2.0 echoboost engines coolant leaks causing cracks in the cylinders and engine failure. Could go up in flames and caused a staul when accelerating before diagnosis. Ford refuses to repair or recall and thousands are suffering because of this engine faulty design.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11512768,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"03/20/2023","vin":"2FMPK4G99HB","components":"AIR BAGS,STRUCTURE","summary":"The contact owns a 2017 Ford Edge. The contact stated that a crack had formed over the passenger\u2019s side dashboard where the air bag was located. Over time, the crack on the dashboard expanded. The vehicle was taken to the dealer where the failure was confirmed; however, the mechanic found no defect with the vehicle. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and agreed to cover 60% of the cost of the repair. The vehicle had yet to be repaired. The failure mileage was approximately 58,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11512906,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2023","dateComplaintFiled":"03/20/2023","vin":"2FMPK4J97HB","components":"POWER TRAIN,ENGINE","summary":"A check engine light came on in our 2017 Ford Edge 2.0L engine and the engine would shake when turning the car on. After taking it to the dealership, the car had two codes that came up: 0316 and 0302. After inspecting the car further, the diagnosis was that it was a blown head gasket. The car has 34,000 miles, and this issue should not happen this early. After some research, we learned that Ford Edge with our 2.0L engine, years 2016-2018, keep having this engine issue. Our understanding is this is a known issue due to the block design and the head gasket seal not being sized large enough. This problem was reproduced by the dealership and the recommendation is to replace the entire engine with a new 2.0L produced after 2018 when Ford redesigned the engine addressing the problem. The online community is complaining of having to deal with very high repair costs of this issue (needing to replace the whole engine), but Ford has not addressed it with the many owners or issued a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11512613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2023","dateComplaintFiled":"03/19/2023","vin":"2FMPK3J92HB","components":"SERVICE BRAKES","summary":"On 03/16/2018 my wife noticed her brakes were not working correctly. The brake pedal would go straight to the floor and she had trouble getting the car to stop. She called and said the warning for low brake fluid came on as well. When she arrived home I noticed the rear driver side brake line was leaking. The car had to be towed to Arrow Ford in Abilene, Texas. The dealership tried to say my wife ran something over but the location behind the rear shock does not allow any room for debris to hit the brake line. We\u2019ve already have had the front brake line rupture before the recall on the front brake lines. We had to pay out of our pocket without reimbursement and now we are going to pay for the rear brake line to be replaced. This is an extremely dangerous issue with ford brake lines that needs to be addressed. Luckily my wife was driving in town at slower speeds cause this could have been fatal. There has been no inspection on the component except from the dealership mechanic after the rupture. Currently my wife\u2019s vehicle sits at the dealership waiting for repairs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511972,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2023","dateComplaintFiled":"03/15/2023","vin":"2FMPK3K91HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving approximately 35 MPH, the vehicle nearly stalled. The contact observed a cloud of white smoke coming from the exhaust pipe. The contact stated that the check engine warning was illuminated. Additionally, there was a message indicating a misfire in cylinder #4. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had been repaired. The contact researched online and related the failure to Manufacturer Communication: 22-2229 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was 74,559.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511248,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2023","dateComplaintFiled":"03/10/2023","vin":"2FMPK3J97HB","components":"ENGINE","summary":"The engine light came on to warn me of an engine problem. Come to find out there is a Technical Service Bulletin on this issue for many Fords. This has been confirmed by Ford dealer service center and Ford customer service.  This first appeared about a month ago in my car.  However, Ford refuses to help and is making people buy new engines. This should be a RECALL.  It is terrible that Ford is not being forced to recall all vehicles with this potential problem and cover the costs for repair.  They are reponsible for this safety issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510981,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2023","dateComplaintFiled":"03/09/2023","vin":"2FMPK4K92HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, she heard a misfire under the hood of the vehicle. The P0302 and P0304 warning lights were displayed on the instrument panel. The contact stated that based on the codes displayed, she replaced the ignition coil and spark plugs; however, the failure recurred. The vehicle was then taken to the dealer where it was diagnosed that coolant had leaked into cylinder #2, and that the engine long block needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 88,697.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510521,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2023","dateComplaintFiled":"03/07/2023","vin":"2FMPK4K94HB","components":"SERVICE BRAKES","summary":"On 2-17-23, the right rear brake hose ruptured.  The brake pedal sunk almost to the floor and two different brake warning lights came on.  The brake fluid reservoir had no visible fluid in it and I saw fluid on the right rear tire.  That day I took the vehicle to a dealership in Beaverton, OR without accident or injury.  In September 2020 both front flexible brake hoses were replaced due to Recall 20S42/NHTSA Recall 20V-469.  If, as I suspect the rear brake hoses are made by the same manufacturer as the front hoses it seems logical that the rear hose rupture is also a factory defect that likely should be recalled. So far 3 out of 4 of the brake hoses have been replaced- the front two under NHTSA safety recall for fear of rupture and the right rear for actual dangerous rupture.  I am extremely worried about the potential untimely and dangerous rupture of the left rear brake hose.  On 4-26-20, I purchased a Ford PremiumCARE extended warranty that is in effect for this vehicle, but so far Ford refuses to cover the right or left rear brake hose under warranty.  I have filed a complaint with the Better Business Bureau Arbitration Program for Ford over this matter (Attached).","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2023","dateComplaintFiled":"03/07/2023","vin":"2FMPK4K97HB","components":"SERVICE BRAKES","summary":"While driving on the interstate in evening rush hour traffic, the traffic became \"stop and go\" traffic. I applied the brakes and to much my surprise the pedal went from firm to a bleed off condition. I was unable to pull over so I began driving the vehicle then shifting to neutral and pumping the brake in order to stop. This condition continued until my brake fluid low warning came on. I eventually made it to a Quick Trip and was able to look under the hood and the underside of the car did not see anything dripping. I purchased some brake fluid and used all of it to fill the reservoir, as it appeared that the system was dry and no more fluid was available to leak out. My daughter met me at the Quick Trip and I had her follow me another 9 miles to drop off a Foster Dog and then home. When we stopped to drop off the dog she noticed a small area at my passenger rear tire that was dripping. I inspected it and confirmed that it was brake fluid. She continued to follow me home and she noted that when I put on my brakes before pulling onto the service road that it was \"raining fluid\" from the passenger rear tire area. When I got it to the house I put the car up on jacks, removed the tire and found the hydraulic hose, that supplies the brake calliper, had an area that was ruptured.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510638,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2023","dateComplaintFiled":"03/07/2023","vin":"2FMPK4K99HB","components":"SERVICE BRAKES","summary":"Right rear brake hose ruptured.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510207,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"03/05/2023","vin":"2FMPK4K92HB","components":"ENGINE","summary":"When using the remote start feature the cabin smells like exhaust. This smell can be smelled coming through the vents into the car.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11509806,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2023","dateComplaintFiled":"03/02/2023","vin":"2FMPK4J90HB","components":"POWER TRAIN,ENGINE","summary":"My engine has coolant intrusion, which makes the car more at risk for engine failure or can start on fire and the only way to fix is a whole new engine replacement. This vehicle only has 56,800 miles and ford isn\u2019t willing to replace engine because it\u2019s met its 5 year warranty period but has not meet the 60,000 warranty period. I use this vehicle to travel with my family and just thinking it could start on fire any time do to an engineer flaw is ridiculous. This vehicle poses safety concerns for many families and I hope you guys hold the manufacturer responsible for these issues.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11509713,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"03/01/2023","vin":"2FMPK3J93HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact\u2019s son owns a 2017 Ford Edge. The contact stated that his son received notification of the NHTSA Campaign Number: 22V469000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer where the recall was repaired however, the contact stated that a month later while his son was driving at an undisclosed speed, he depressed the brake pedal and the vehicle failed to stop. The contact stated that his son had to apply pressure and pump the brake pedal multiple times to coast the vehicle to a stop. The brake warning light was illuminated. The contact stated that upon inspecting the vehicle, he noticed that the rear passenger\u2019s side brake line had ruptured. The contact stated that he replaced the brake line. The vehicle was repaired however, the failure recurred. The contact stated that upon inspecting the vehicle he noticed that the rear driver\u2019s side brake line had ruptured. The brake warning light was illuminated. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 97,000.  The contact stated that rear brake hoses were not a part of the recall despite being the same material. Shortly after the replacement of the front brake hoses, both rear brake hoses ruptured and were replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11509513,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"02/28/2023","vin":"2FMPK4K97HB","components":"ENGINE","summary":"The vehicle began making water sloshing sounds behind the dashboard and the check engine light came on. Upon inspection the mechanic found the car was very low on coolant. They had to add nearly 1 gallon back. The check engine light code was due to a cylinder misfire on start up. Ford has a bulletin 22-2229 detailing their knowledge of this exact issue. The dealership confirmed this is the issue this vehicle is experiencing. Had I continued to use the vehicle under these conditions, my engine could have experienced failure while driving. This could cause a serious accident putting the safety of passengers, pedestrians and other drivers at risk. While Ford acknowledges the existence of this issue, they have not made customers aware.  This is Ford's description of this known issue- \"Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure to replace the long block engine assembly.\"","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11509051,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"02/25/2023","vin":"2FMPK3K9XHB","components":"ENGINE","summary":"We were driving down the road and the check engine light came on so we took it in and they said the #2 cylinder was miss firing. So they changed the plug and coil on #2. The check engine light went away until the next day when we drove it. So we took it back and they checked it again and it was the same issue. But after further checking they found that the #2 cylinder has coolant leaking into it causing the misfiring and engine using coolant. So after all of that they said I needed a new engine. It will cost me $7600 to replace it if I wanted to keep using my car. I did not have any other choice other than to have it fixed. I don\u2019t have the money to buy a new car so that\u2019s all we could do. We just got the car back and after 2 days it seems to be fixed. It\u2019s totally nuts that Ford will not pay anything towards fixing it. Also the guy at the dealership told me when I picked it up to drive for 3 years and then get rid of it because I have unlimited mileage warranty for that time. I have 76000 miles on the car when this happened and never in my years seen this on any car I have owned its totally rediculous that Ford will not HELP!!!!!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508749,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2023","dateComplaintFiled":"02/23/2023","vin":"2FMPK3J93HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine misfired. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The contact related the failure to Technical Service Bulletin- 22-2229 (Coolant in Cylinders) however, the vehicle was not covered under the TSB. The manufacturer made aware of the failure. The failure mileage was approximately 54,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508826,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2023","dateComplaintFiled":"02/23/2023","vin":"2FMPK3G97HB","components":"ENGINE","summary":"The motor started to overheat with no warning. Was in heavy traffic and had trouble getting out of the way. Took it to 2 different mechanics, one was a ford mechanic. They both said the same thing, its leaking coolant into one of the cylinders and that I need to replace the engine. There wasn't any kind of sign or warning that the motor was going to  fail or mess up. Ford refuses to fix the problem and or help in some way to make it right. Ford knows about the 2.0 eco boost engine issues!!!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508178,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2023","dateComplaintFiled":"02/20/2023","vin":"2FMPK3K90HB","components":"ENGINE","summary":"The 2.0 ecoboost engine failed in my 2017 Ford Edge Titanium when coolant began pouring into the number two cylinder.  I had a warranty on it so it is currently being replaced with a remanufactured engine since this is a common issue with this particular engine.  I felt unsafe driving it because it was unclear when or if it would overheat and stall me on the side of the road.  The vehicle is currently at an independent service center where it has sat for over three weeks while they worked with the warranty company on a replacement plan.  There was an inspection done at the service center.  The check engine light came on a short while after I purchased it, at less than 500 miles of being driven by me.  The code was \"Misfire in cylinder 2\", which was caused by the coolant flooding the cylinder. This is a common issue with this particular engine from what I have read online since purchasing it and Ford should do the responsible thing and recall them all before someone is injured from it overheating.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508232,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2023","dateComplaintFiled":"02/20/2023","vin":"2FMPK4K88HB","components":"VISIBILITY/WIPER,VISIBILITY","summary":"Panoramic sunroof has wavy cracks and no impact makes from anything hitting it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11506485,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2023","dateComplaintFiled":"02/09/2023","vin":"2FMPK3K93HB","components":"ENGINE","summary":"The engine light came on.  I took it to the Ford dealership and they stated there was a misfire in piston #3 which was because coolant was leaking into the engine.  The only way to repair would to replace the engine.  The vehicle is available for inspection at any time.  My safety and the safety of my children are put at risk because the engine should stop at anytime causing potential danger while driving.  The Greenwood Ford dealership has confirmed and diagnosed the issue.  No one other than the dealership and an independent service center has inspected the vehicle.  The engine light came on causing me to take the vehicle in.  The dealership stated that this is a known issue for my vehicle type with this exact engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11506119,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2023","dateComplaintFiled":"02/07/2023","vin":"2FMPK3J99HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and the engine coils and the radiator were replaced however, the failure continued. The vehicle was taken back to the independent mechanic and the head gasket was replaced but the failure recurred. The vehicle was taken to the independent mechanic and the contact was informed that cylinder #2 had a crack and that the engine needed to be replaced. The manufacturer was contacted, and a case was filed. The failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11505450,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2023","dateComplaintFiled":"02/03/2023","vin":"2FMPK4AP6HB","components":"POWER TRAIN","summary":"The contact's daughter owns a 2017 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer, where it was diagnosed that the torque converter and bolts needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train) however, the VIN was not included in the recall. The failure mileage was 88,317.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11505081,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2023","dateComplaintFiled":"02/01/2023","vin":"2FMPK3J98HB","components":"ENGINE","summary":"Coolant is leaking into cylinder 2 and the ford shop I dropped it off at today is currently running diagnostic.   IT'S going to be the same issue that 1000s if not 100,000s of owners with the 2.0 ecoboost have;  a replacement engine that Ford forces owners to cover the replacement engine themselves.  My wife has had the car since about Aug 2022, still owes $23000 and now we have to figure out how to pay for  engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11504809,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2023","dateComplaintFiled":"01/31/2023","vin":"2FMPK3J93HB","components":"ENGINE","summary":"car would not accelerate on highway almost causing a major collision. found out that coolant is leaking into gasket causing a misfire. resulting in engine failure. i have an ecoboost model engine. ford will not honor replacing these engines.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11504060,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2022","dateComplaintFiled":"01/27/2023","vin":"2FMPK3K92HB","components":"POWER TRAIN","summary":"the vehicle stopped going into \u201cReverse\u201d and the transmission indicator remains in \u201cNeutral\u201d even when shifted to the \u201cPark\u201d position which has made the vehicle prone to rolling unless the Electronic Parking Brake is engaged. Once in the \u201cPark\u201d position the vehicle will not shift into any other position and remains locked unless the Shift Lock Release is engaged to allow the vehicle to shift into \u201cDrive\u201d","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11503705,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2022","dateComplaintFiled":"01/25/2023","vin":"2FMPK4G94HB","components":"POWER TRAIN","summary":"Due to faulting welding in the torque converter,  the transmission failed and the car would shudder and disengage while driving.   This problem was associated with a separate recall for the identical year, make and model vehicle where the torque converter failed and Ford Edge's from July 2017 to March 2018 were recalled:     https://www.motorsafety.org/ford-recalls-vehicles-with-defective-torque-converters/  This vehicle was purchased in March 2017, so the recall should apply to earlier vehicles as this is a clear and present danger.   A serious accident could result from the torque converter failing while the car is driving.  Additionally, Ford refused to compensate me for my out of pocket repair costs.   I strongly urge the NHTSA to expand the recall and reduce a serious hazard to owners of earlier models.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11503396,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2021","dateComplaintFiled":"01/24/2023","vin":"2FMPK4K95HB","components":"ENGINE","summary":"Around 50,000 miles my edge broke down, following warranty protocol I took to dealership and found out fluids were leaking into my motor. Had to replace engine, coil pack and cylinders. Less than a month later the engine light came back on and took it to a ford mechanic. The warranty approved motor was having the same issues as motor replaced. I needed another engine. Only somehow less than 2,000 miles and I wasn\u2019t covered anymore through warranty. I had to find another motor and pay out of pocket for it to be replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11503156,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2023","dateComplaintFiled":"01/23/2023","vin":"2FMPK3K95HB","components":"ENGINE","summary":"2017 Ford Edge 2.0L Ecoboost Engine Block:  Very rough sputtering/misfire detected once I started driving, a Flashing check engine light appeared, P-0303 code (Cylinder 3 Misfire), White smoke, Engine coolant leaking into Cylinder 3 causing a misfire.      After starting the car and driving it a very short distance, the engine started sputtering and misfiring really bad.   Check engine light came on and was flashing.  Went back home to check the code which was a P-0303 = Cylinder3 misfire.  Apparently, there is a design flaw in these engines and a Ford TSB-22-2229 has been issued for the problem.  New engine block replacement is the only fix.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11502749,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2022","dateComplaintFiled":"01/20/2023","vin":"2FMPK4K96HB","components":"ENGINE","summary":"There is a coolant leak into my engine cylinders that has completely ruined my engine. They told me they\u2019re surprised my engine hasn\u2019t caught fire. They refuse to cover it even though the issue falls under TSB 22-2229 but they say the VIN doesn\u2019t. There\u2019s many lawsuits against them because it\u2019s an issue with the Ford engine 2.0-liter turbo-four ecoboost engine. It\u2019s happen to many people without warning. I luckily caught it before my engine blew. If you look up the TSB online there are many lawsuits against Ford right now and they still refuse to put out a recall and the new engine costs $9,000. It\u2019s a safety concern because there\u2019s no warning and the engine has potential to catch fire or blow. I read online that if your car has this engine that it is only a matter of time before this happens. Ford tried to blame the issue on me and tell me that I didn\u2019t keep up with maintenance and they completely didn\u2019t tell me about the TSB for the car. I had to go back and read my report to find the TSB. They tried to trick me into buying a new engine even thought this is a faulty engine that they manufactured. I have kept up with maintenance and my car only has 56,000 miles on it and my warranty just expired. No way your engine just blows on a 56,000 mile car. I worry for the safety of others driving this car and many other Fords that have the same engine. A contact that we know at Ford is trying to help us out and cover some of the costs but they refuse to admit that it is a faulty engine that they manufactured. This and many other Fords with this engine are a liability and safety hazard to drive. Ford needs to be held accountable for their engine but instead they\u2019re making people like me pay out of pocket $9,000 that I can\u2019t afford.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11502344,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"01/18/2023","vin":"2FMPK3K95HB","components":"ENGINE","summary":"I HAVE A 2017 FORD EDGE AND I BOUGHT IT FROM A DEALER IN JACKSONVILLE, FL.  I'VE HAD THE CAR FOR 5 MONTHS, AT THE 3RD MONTH THE CAR STARTED TO SHAKE, ENGINE LIKE CAME ON.  GAME ME THE MISS FIRE ON CYLINDERS #2 AND #4, TOOK IT TO THE FORD DEALER IN SANFORD, FL. BEFORE THAT, I CHANGED THE SPARK PLUGS AND COIL PACKS AFTER A DIAGNOSTIC WAS FOUND TO HAVE \"COOLANT INTRUSION ON CYLINDER #2, AND WAS TOLD THAT FORD WOULD NOT COVER THE REPAIR ON THE ENGINE, BUT THAT THE ENTIRE ENGINE HAD TO BE REPLACED BECAUSE FORD HAD CHANGED THE DESIGN ON THE ENGINE AND GASKETS. THIS SHOULD BE A RECALL, NOT A TSB, AS I HAVE FOUND MULTIPLE COMPLAINTS AND THEY ALL HAVE CONTACTED FORD WITH THE SAME RESULTS, SO FORD IS WELL AWARE OF THIS ISSUE.  THE DEALER TOLD ME TO TRADE IN THE CAR ASAP.  I NEED HELP.  THANK YOU","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11502363,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2022","dateComplaintFiled":"01/18/2023","vin":"2FMPK4J90HB","components":"ENGINE","summary":"Car almost overheated.  Had to pull over to shoulder of an extremely busy highway.  NO coolant.  Had to have someone come out to refill.  Since than I constantly have to refill and there is no apparent leak. Coolant is now leaking into engine.  In constant fear of car overheating.  Confirmed today when I took to Ford to diagnose the issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11502095,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2023","dateComplaintFiled":"01/17/2023","vin":"2FMPK4K92HB","components":"SERVICE BRAKES","summary":"While my wife was driving this vehicle at highway speeds she attempted to brake and realized she had little stopping ability. She managed to slowly get the vehicle to our home without having to be towed . I then inspected the vehicle and after taking off the drivers side rear wheel realized the brake line at the caliper had burst and allowed the brake fluid to drain out. Keeping in mind there was a recall on the front brake lines which we had repaired-I was hopeful FORD would also repair this brake line. After contacting the dealership was told no recall had been issued for this problem and I would have to have it repaired myself. Luckily my wife or someone else wasn\u2019t seriously injured throughout this incident. I have taken a picture of the brake line for review and have a copy of the repair bill and the cost of the brake line.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11501293,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2023","dateComplaintFiled":"01/11/2023","vin":"2FMPK4AP2HB","components":"VISIBILITY","summary":"The contact owns a 2017 Ford Edge. The contact stated that when his wife started the vehicle, she placed the vehicle into the drive(D), and the rear window glass shattered without warning. The failure formed a spider-like crack on the window which obstructed her vision. The contact stated that his wife exited the vehicle and closed the door and a circular hole fell from the cracked window. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 103,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11501348,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2022","dateComplaintFiled":"01/11/2023","vin":"2FMPK3G90HB","components":"ENGINE","summary":"Check engine came on took it to our mechanic, he changed sensor and put new spark plugs in. Then called us and said that coolant was leaking into the cylinders and we would have to replace engine. It just came off 2 months ago extended warranty has only 71,455 on truck. Ford has know about the problem and done nothing for owners. The sent out service bulletin on this problem TSB-22-2229. Feel they should replace engine due to a known issue that effect the eco boost engines","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11501032,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2023","dateComplaintFiled":"01/10/2023","vin":"2FMPK4K92HB","components":"WHEELS","summary":"Took my car in for oil change and tire rotation. I was called that all 20 of my lug nuts have to be replaced due to swelling. For $180, which I\u2019ve never in my life had to replace the lug nuts on any other vehicle I\u2019ve owned. Not just one but all 20 need to be replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11501035,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2023","dateComplaintFiled":"01/10/2023","vin":"2FMPK4K92HB","components":"UNKNOWN OR OTHER,ENGINE,ENGINE AND ENGINE COOLING","summary":"Since November I am smelling antifreeze and exhaust in the cabin of the car. It was so bad it would burn my eyes- we had to ride with windows open, in the winter in the NE. Took to Ford the found a TPI on the exhaust odors but have to go through \u201csteps\u201d to find it. While I pay a deductible for them to find this. Ford is aware of exhaust odors but has not issued a recall yet for this.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11500136,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2023","dateComplaintFiled":"01/04/2023","vin":"2FMPK3G93HB","components":"ENGINE","summary":"#3 cylinder is cracked due to coolant in cylinder see 22-2229 bulletin this is a know issue with Ford for 2015 a 2018 Edge. No low coolant light ever come on but the check engine light did come on I had a mechanic look at it as a favor warranty is out will cost approximately $7000.00 to correct issue change long block. This should be on a recall list. 91067.5 miles and car is paid off.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11499633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2022","dateComplaintFiled":"12/31/2022","vin":"2FMPK4J95HB","components":"VISIBILITY","summary":"Rear window shattered without anything coming in contact with the window.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11499042,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2022","dateComplaintFiled":"12/27/2022","vin":"2FMPK4G92HB","components":"ENGINE","summary":"While driving the vehicle on a major roadway in Pittsburgh, Pennsylvania, my vehicle suddenly stopped! It would not move forward or backwards. This was a definite safety issue and fortunately, the only cars around me were in the left and right lanes.  I was in the middle lane and fortunately there was not a car directly behind me, or it would have run right into me. My vehicle went from travelling at 60 miles per hour to a complete standstill.  My car is currently in Monroeville Ford right now for the same problem. This is after having the transmission replaced twice and having the engine replaced. The thing that is alarming is that was a safety issue and I, along with others could have been killed. It was only by the grace of God that other vehicles weren't behind me when my vehicle suddenly stopped.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11498241,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2022","dateComplaintFiled":"12/20/2022","vin":"2FMPK4J9XHB","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"On 08/17/22 I took my car into Bill Collins because there was a loss of coolant, and my SUV was acting up.  It was jerking randomly.  At the time the SUV was noted to have 63,860 miles. Dealership fixed recalls on vehicle and did a pressure test and said there was a water pump leak. Replaced water pump and gasket.  Check engine light remained on and when asked dealership about it they said in order to get the check engine light off it would have to go to another part of the dealership, and we would be charged another $99 diagnostic fee.   On 11/21/22 SUV was taken back to Bill Collins because it was still doing the same thing.  This time you could also hear water moving/draining from behind the dash and the check engine light was still on.  Dealership fixed another recall showing on vehicle and said that the water pump had air pocket. Sent home but sputtering engine was not fixed.   12/08/22 contacted dealership again to let them know that nothing they have done over the past several months has worked and SUV is still acting up.  Was told they would have a higher up mechanic look at vehicle to see what the issue was. Dealership contacted us two days later stating that vehicle needs a new motor.  Current mileage 67,883.  Dealership stated they verified coolant intrusion into cylinder and that it is necessary to replace the long block. Exact verbiage from dealership employee. (Coolant intrusion into cylinder #2. Verified defective engine block. Coolant leaking internally.)   My SUV has been in and out of Bill Collins Ford for the past 4 months and no one could figure out the problem. Yet, when we spoke to Bill Collins about the new motor, we were told at that time that this is a known issue.  Yet, no one mentioned it for 4 months and I've been driving my vehicle in this condition?   I work for Ford and have supported Ford for the past 7 years.  I am wanting to understand how Ford is going to make this right.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11496614,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2022","dateComplaintFiled":"12/08/2022","vin":"2FMPK3J9XHB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was notified that there was a misfire in cylinder #3. The vehicle was taken to the dealer and the contact was informed that the engine block was deformed, causing coolant to leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 58,267.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11495640,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"12/01/2022","vin":"2FMPK4AP0HB","components":"SERVICE BRAKES","summary":"front driver side Brake hose went out. got it fixed at the ford dealership. a couple months later my front passenger side brake hose went out. got it fixed at the ford dealership, but this time the dealership told me my master cylinder was bad and I needed to get that fixed too. ford finally acknowledged the problem, but it took them a year to actually fix it.  a year after they acknowledged the recall and actually fixed it a couple months later my rear brake hose went out.  however ford dealership refused to fix the rear brake hose, the dealership said the rear brake hoses were not included in the recall (only the front brake hoses).","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11495618,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"12/01/2022","vin":"2FMPK4K94HB","components":"POWER TRAIN,ENGINE","summary":"2017 Ford Edge Coolant Leaking into Cylinder(s) Dealership unable to schedule appointment for four months. Vehicle unsafe to drive due to possible engine failure Estimate to repair, per 3rd party mechanic is $10,000 (Ford Tech confirmed) Power Train Warranty is 60,000.  Problem occurred at 69,000 miles. Research indicates this is a common problem with this and other Ford vehicles, with Class Action Law Suits in several states.  However, it is not covered under a recall at this time.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11495651,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2022","dateComplaintFiled":"12/01/2022","vin":"2fmpk4j95hb","components":"ENGINE","summary":"2017 Edge 2.0 ecoboost  1. Cylinders have coolant and oil in them...affected by the engine misfire associated with the coolant leaking into the cylinders. Available for inspection.  2. Car started to smoke.and over heat while my kids were inside, the risk of fire was exponentially high.  3. Inspected by car dealership, due to desire to sell it, and autozone manager who is a mechanic. 4. Yes check engine light anx then the \" reduced power to protect engine \" and then \" coolant over temp\" and at a little over 60 thousand miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11495271,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/28/2022","dateComplaintFiled":"11/29/2022","vin":"2FMPK4K80HB","components":"STRUCTURE","summary":"The contact owns a 2017 Ford Edge. The contact stated while her husband was removing items from the truck, the contact heard a dinging sound from the vehicle followed by the hatchback of the truck closing. The contact\u2019s husband was able to move out of the way. On another occasion, the failure occurred again and struck the contact's husband on the shoulder causing minor injuries but he did not seek medical attention. The failure reoccurred several times. The dealer was contacted and stated they could exchange the vehicle for another one; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 96,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11495101,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2022","dateComplaintFiled":"11/28/2022","vin":"2FMPK3J92HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact's husband used a code reader which showed a misfire in cylinder #2. The contact's husband also discovered that coolant had started leaking from the engine. The vehicle was taken to a dealer where it was confirmed that coolant had leaked into cylinder#2 causing engine failure. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 78,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11494875,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2022","dateComplaintFiled":"11/25/2022","vin":"2FMPK3K97HB","components":"ENGINE","summary":"We took our vehicle in due to a check engine light and rough start and idle. Upon inspection -Code #P0303 (Cal 3 Misfire) The technician noted no coolant in reservoir and no external leaks were noted. They said we need a new engine because of that internal coolant leak and referred us to the manufacture to in hopes of replacing the engine. I am going to call Ford ASAP, however there are no current recalls for this issue and will most likely have to pay out of pocket for a new engine.   - The engine has an internal coolant leak, yes it is available for inspection upon request.   - Our Safety is at risk because this can lead to engine stalls or fire without notice.   - Yes, the problem can be reproduced and has been confirmed by an independent service.   - No the vehicle has not been inspected by the manufacturer yet, but I am beginning that process now.   - The check engine light came on once but is no longer on despite the problem not being fixed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11493677,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2022","dateComplaintFiled":"11/15/2022","vin":"2FMPK4G93HB","components":"POWER TRAIN","summary":"2017 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413.  THE CONSUMER STATED SHE CONTACTED THE DEALER MULTIPLE TIMES AND THE PARTS ARENT AVAILABLE TO PERFORM THE RECALL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11493647,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2022","dateComplaintFiled":"11/15/2022","vin":"2FMPK4J83HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated when he started the vehicle, the gear shifted to drive without any warning causing the vehicle to crash into the fence and the neighbor's porch, causing damages front end of the vehicle and under the vehicle. The contact was able to stop the vehicle. No one was injured and no police report was filed. The vehicle was taken to the dealer, and they stated that the vehicle was experiencing a similar failure as recall NHTSA Campaign Number: 22V413000 (Power Train) but the vehicle was already serviced under that recall and the failure reoccurred. The manufacturer was not contacted. The failure mileage was 28,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11493473,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"11/14/2022","vin":"2FMPK3K98HB","components":"ENGINE","summary":"The vehicle was taken to the Ford dealer in September 2022 because it was losing coolant and check engine light was on intermittently. The dealer said the engine needed to be replaced due to coolant intrusion into the engine block casting. Ford has been aware of this engine problem for a number of years. The engine can fail while being driven and there is a risk of engine fire posing a safety risk. The vehicle is available for inspection.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11493026,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2022","dateComplaintFiled":"11/10/2022","vin":"2FMPK4G94HB","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"My Ford Edge SE Flex plate broke while on the highway I was rapidly slowing down and could not get over cause of cars passing me on the right and left causing the vehicle behind me to almost rear ending me. I had it towed to the Ford dealership and he has confirmed it is the flex plate that broke. There was a rattling sound approximately a week prior to it breaking I had an appointment with the dealership the same day it broke and got towed in.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11493038,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2022","dateComplaintFiled":"11/10/2022","vin":"2FMPK4G98HB","components":"ENGINE","summary":"My check engine light came on back in September. I had to have the coolant flushed and have my purge valve replaced. On November 8, I took my car into the dealership as a check engine light was on again. Supposedly there was an engine coolant intrusion on cylinder tail. A new engine has been suggested. This is a known issue with Ford.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11492832,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2022","dateComplaintFiled":"11/08/2022","vin":"2FMPK4K91HB","components":"ENGINE AND ENGINE COOLING","summary":"Drove for two weeks, check engine light comes on. Dealership says coolant is leaking on engine & it needs replaced. Vehicle is not safe to drive until engine is replaced. Owned the car 5 months now & only got to drive it two weeks.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11492571,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"11/07/2022","vin":"2FMPK3K95HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact stated that while doing routine maintenance, she was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed her that the vehicle was not covered under warranty. No assistance was offered. The failure mileage was approximately 51,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11488911,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2022","dateComplaintFiled":"10/12/2022","vin":"2fmpk3k97hb","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated  while driving at various speeds, the vehicle was shuddering as the check engine warning light flashed on the instrument panel. The vehicle was initially taken to an independent mechanic where  the spark plugs, the intake manifold, the engine coils and other unknown engine parts were replaced; however, the failure persisted. The vehicle was then taken to an unknown dealer where it was diagnosed that an unknown fluid had leaked into the engine cylinder, which resulted in engine failure. The vehicle was not repaired. The  vehicle was taken back to the independent mechanic where the engine was replaced. However the failure persisted. The vehicle was taken to the independent mechanic who informed the contact that were unable to duplicate the failure as there was no warning light illuminated. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 39,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11489034,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2021","dateComplaintFiled":"10/12/2022","vin":"2FMPK3G95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at 55 MPH, the check engine warning light was illuminated and the vehicle started shuddering. Additionally, the contact stated that there was a strong gasoline odor inside the vehicle.  The contact veered to the side of the road. The contact stated that the failure had been reoccurring increasingly while driving. The vehicle was taken to the dealer where it was diagnosed that coolant was leaking into the cylinders as the engine was cracked. The dealer diagnosed that the long block or the engine needed to be replaced. The manufacturer was notified of the failure  and a case was opened. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11488845,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2022","dateComplaintFiled":"10/11/2022","vin":"2FMPK4J80HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11488428,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2022","dateComplaintFiled":"10/07/2022","vin":"2FMPK4K98HB","components":"POWER TRAIN,ENGINE","summary":"Own a 2017 Ford Edge 2.0L Ecoboost engine with 68,000 miles. Check engine light came on so took it to a local mechanic who replaced the spark plugs, coils, evap sensors, and cam shaft position sensor. The code was stating a misfire in the #2 cylinder. Less than a week later the light came back on and got an engine overheating warning. Added coolant and then had to add more coolant a few days later with no evidence of a coolant leak. When starting the vehicle or accelerate from a stop would notice a liquid swooshing sound. Also when starting the vehicle it would tremble and run ruff for a minute or two. There would be a lot of white smoke coming from the exhaust pipe with a bad oder that would eventually dissipate after diving a few miles. Finally drove the car to work and when I went to leave afterwards the vehicle would not start. Would crank but would never turn over. Had the car towed to a Ford dealer that diagnosed coolant leaking into the number 2 cylinder. They told me the only fix was to replace the engine. They gave me Fords number and told me to call and complain since I only had 68,000 miles on it. They gave me a copy of Fords response which states, \u201cAs a subsequent with no recent new vehicle or paid repair history, the customer generates a 0% share recommendation, meaning they do not meet the CLV requirements for the FLP assistance. Ford Motor Company is unable provide financial assistance in this case\u201d. Called Ford and was told that there was nothing they could do since I was 8,000 miles over warranty and refused to offer any discounts or assistance. Asked to speak to the warranty department that made the decision not to cover and was informed there was no extension for that department so I can not speak to anyone that made the decision not to cover any of the costs. Was quoted from the dealer the cost for the repairs will be $7,710.81 plus taxes. This is a major safety issue as the defect can cause the engine to overheat and start on fire.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11488135,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2022","dateComplaintFiled":"10/06/2022","vin":"2FMPK3J88HB","components":"WHEELS","summary":"SWOLLEN LUG NUTS ONLY 60 K ON VEHICLE","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11487954,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"10/05/2022","vin":"2FMPK4J93HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle, he heard an abnormal sound on the driver\u2019s side of the engine. The contact stated that the check engine warning light was illuminated. The contact stated that in approximately 10-15 minutes the vehicle would start up. The contact stated while inspecting the vehicle, he noticed the coolant leaking into the engine. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 129,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11487974,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2022","dateComplaintFiled":"10/05/2022","vin":"2FMPK3J95HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"This issue is related to TSB22-2229.  This is a known issues where the engine coolant is leaking into cylinder 2 which when occurs leads to replacing the engine.  This issue has lead to an extension of the warranty on other Ford models, but not the Edge.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11487655,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2022","dateComplaintFiled":"10/03/2022","vin":"2FMPK3K97HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated the check engine warning light illuminated and the vehicle was taken to independent mechanic where it was diagnosed that the vehicle needed a tune up. The vehicle was then taken to the dealer where it was diagnosed that the brake pads and rotors needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that after the vehicle was released, she noticed that the vehicle performed differently. The contact then stated that check engine and coolant warning lights illuminated, and white smoke was coming from the exhaust pipe. The contact then stated that she heard a loud noise under the undercarriage of the engine. The manufacturer was notified of the failure and the contact was advised to contact a different dealer and was provided a case number. The vehicle was taken to a different dealer where it was diagnosed that coolant had leaked into the cylinder and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified again but the contact received no answer. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11487337,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2022","dateComplaintFiled":"09/30/2022","vin":"2FMPK4J96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that on multiple occasions while driving, the temperature warning light intermittently illuminated then the engine started to overheat. The contact was able to maneuver the vehicle to a safe area where he checked under the hood of the vehicle and noticed that the coolant reservoir was empty and had leaked into the engine. The vehicle was taken to the dealer where it was diagnosed that the engine block was cracked which allowed coolant to leak into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed of warranty coverage. The failure mileage was approximately 52,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11486835,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2022","dateComplaintFiled":"09/28/2022","vin":"2fmpk4j81hb","components":"WHEELS","summary":"SWOLLEN LUG NUTS - On 26 September 2022, my right rear tire picked up a nail causing a flat tire.  After removing the spare, lug wrench and jack, I found the Ford factory lug wrench would not fit on the lug nuts.  I required road side assistance for which I was billed $95 for the call (subsequently reimbursed by my insurance company).  When the road side assistance serviceman arrived, he said it was a common Ford problem. He had larger sockets and easily installed the spare.    I purchased replacement 20 lug nuts for $42.39.  Reimbursement would be appropriate.  Fortunately, the event occurred mid day in temperate weather in a small town where I could easily pull out of traffic.  If it would have occurred during the dark during inclement  weather, the outcome may have been disastrous.    A recall for replacement of these lug nuts is appropriate.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11486606,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2022","dateComplaintFiled":"09/27/2022","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while reversing into a parking space, the vehicle suddenly stalled. There was an abnormal cracking sound coming from underneath the vehicle. There were no warning lights illuminated. The vehicle had been towed to the dealer who diagnosed that the transmission had failed. The contact stated that vehicle failure was related to a Customer Satisfaction Program NHTSA ID Number: 10144200 (Power Train) and NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and then referred the contact to the NHTSA Hotline. The approximate failure mileage was 71,600.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11486268,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2022","dateComplaintFiled":"09/25/2022","vin":"2FMPK4AP2HB","components":"UNKNOWN OR OTHER","summary":"I bought this vehicle from Family Ford in Enfield CT and they did not provide me with a car fax when I asked 3 times for it. I wanted to see if I could trade it in at a Volkswagen dealership and they gave the car fax, and it was in an accident. A very serious one where they hit the driver's side left rear.  The car had to be towed with severe damage. To this day they still have not given the car fax 9/25/2022 to me.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11485257,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2022","dateComplaintFiled":"09/19/2022","vin":"2FMPK4K91HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11485315,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2022","dateComplaintFiled":"09/19/2022","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle the check engine warning light illuminated. The vehicle was taken to an independent mechanic who was unable to identify the cause of the failure. The vehicle was taken to the local dealer where it was diagnosed and determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred contact to the NHTSA Hotline. The approximate failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11485335,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2022","dateComplaintFiled":"09/19/2022","vin":"2FMPK3J97HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484946,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2022","dateComplaintFiled":"09/17/2022","vin":"2FMPK4G93HB","components":"POWER TRAIN,ENGINE","summary":"We currently have a 2017 Ford Edge with an Ecoboost 2.0 engine at our local Ford dealership.  It began running poorly and the check engine light came on.  Shortly after, it worsened with a whistling noise and more obvious cylinder misfiring.  The codes for the engine light were P0303 and P0316, and was diagnosed with coolant in the cylinder.  Per the service department at the dealership, this falls under Technical Service Bulletin 19-2346, with the only repair being complete engine replacement.  At the time of this submission, it has been at the dealership for 12 weeks.  We currently have no ETA on backordered parts to complete the repair, and will owe $4,300 for the repair when completed (originally over $11,000 quote).  I would also like to reference  Ford's Customer Satisfaction Program (CSP) #21N12.  This CSP offers free repair to many Ecoboost 1.5L engines that have had the identical diagnosis.  The associated TSB for this is 22-2134, which aside from different sized engines, is identical to the TSB associated with our vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484593,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2022","dateComplaintFiled":"09/15/2022","vin":"2FMPK4K9XHB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated while his wife was driving at an undisclosed speed and making a left turn into a parking lot, the vehicle stopped inadvertently with the engine still running. The accelerator pedal was depressed but the vehicle failed to respond. The contact's wife was able to park in a parking space. There was no warning light illuminated. The tow truck company was contacted and attempted to reverse the vehicle onto the flatbed; however, the vehicle failed to respond. The vehicle was pushed onto the flatbed and towed to the dealer. The dealer diagnosed that the torque converter had failed and needed to be replaced; however, the part to repair the vehicle was not available. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 18V390000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. A case was filed. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2022","dateComplaintFiled":"09/14/2022","vin":"2FMPK3J96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the coolant temperature warning light was illuminated. While driving at an undisclosed speed, the engine experienced a misfire. The contact's husband changed the spark plugs and coil pack. The coolant warning light continued to flash off and on. The contact stated the vehicle was consuming an excessive amount of coolant. The vehicle was taken to the local dealer and was diagnosed with a crack in the engine and that the engine was leaking coolant. The vehicle was repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 92,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484332,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2021","dateComplaintFiled":"09/13/2022","vin":"2fmpk4j99hb","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"I have a 2017 Ford Edge with 37,383 miles on it. The check engine light came on one day as I was driving however the car was running fine. I thought it was a fault light as I\u2019ve never had an issue with this veh. I took it in to the dealership and was told that it needed a new engine. Luckily it was covered under warranty HOWEVER it took 3 months to get my veh. back\u2026.3 weeks later the same thing happened on my 2018 Ford Escape with only 24,000 miles on it!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484071,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2022","dateComplaintFiled":"09/12/2022","vin":"2fmpk4j99hb","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"Check engine light came, I took it to get a diagnostic. The diagnostic read a cylinder 1 misfire a day later it began to run hot, I checked the coolant which was almost empty but I did not see anything leaking. White smoke began to come out of the tailpipe and engine began knocking, When I tried to start the car the next day to take it into get checked out the vehicle would not start, I had to get the vehicle towed and when the mechanic looked at it I was told the engine needed to be replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484099,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2022","dateComplaintFiled":"09/12/2022","vin":"2FMPK3K9XHB","components":"ENGINE","summary":"Morning of 7/30/22 \"check engine\" light came on.  Drove vehicle home (38 miles), brought into dealership 8/4/22.  They informed me after running diagnostics that I needed a new engine at 67,223 miles.  I brought vehicle back on 8/29/22 to have the engine replaced (it had been on backorder).  Finally completed on 9/9/22 at the cost of $6,838.78.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11483104,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2022","dateComplaintFiled":"09/06/2022","vin":"2FMPK3J99HB","components":"ENGINE","summary":"At 84,000 miles, the vehicle displayed the Service Engine Soon light, as well as white smoke from both exhausts. The mechanic diagnosed a misfire in two cylinders. All four spark plugs were replaced. The engine light and error code for cylinder 2 persisted. The ignition coil and fuel injector for cylinder 2 were replaced. The owner researched online, found the NHTSA complaints about this engine issue and the associated technical service bulletins, and brought the vehicle to the dealership. It was determined that this was a mechanical failure not uncommon with the 2.0L Ecoboost in this vehicle, and a replacement of the longblock was required. Despite awareness and acknowledgement of the malfunctions in the Ecoboost, Ford declined any discounts or assistance to the owner for replacement of this defunct product, costing the owner $7,252.10 in parts, labor, and tax to replace the longblock.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11482630,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2022","dateComplaintFiled":"09/02/2022","vin":"2FMPK3J93HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a misfire in cylinder #2 and that coolant was leaking into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Technical Service Bulletin: 22-2229 (Coolant in Cylinders) however, the vehicle was not covered by the TSB. The failure mileage was approximately 84,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11482379,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"09/01/2022","vin":"99999999999","components":"SERVICE BRAKES, HYDRAULIC","summary":"2017 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 20V-469.  THE CONSUMER STATED THE RECALL REPAIR PARTS WERE UNAVAILABLE. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11482485,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2022","dateComplaintFiled":"09/01/2022","vin":"2FMPK4J98HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 55 MPH, the check engine warning light illuminated. The contact was able to continue driving; however, the failure persisted. The vehicle was taken to an unknown dealer where it was diagnosed that coolant was leaking into cylinder #3. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 65,812.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11481980,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2022","dateComplaintFiled":"08/30/2022","vin":"2FMPK3K91HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"I started experiencing a rough idle and engine misfire. The check engine codes indicated cylinder 3 misfire. Was advised several times to replace spark plugs and coils but after no success had further diagnostics that showed crack in cylinder 3 allowing coolant to leak into the engine. Required new engine at 96k miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11481996,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2022","dateComplaintFiled":"08/30/2022","vin":"2FMPK4G98HB","components":"ENGINE","summary":"The engine light came on my 2017 2.0L Ford Edge, I took it to the dealership and after a short diagnosis it was determined that my vehicle's engine needed to be replaced due to coolant intrusion into the cylinder. The vehicle mileage was 77850 and I was just under two months out of the 5 year 60K warranty. Ford Motor Company has been aware of this problem, they  generated and sent out to the dealerships a Technical Service Bulletin #22-2229. I as the consumer was never made aware of this possible issue by Ford Motor Company. Ford Motor Company has refused to take full monetary responsibility for this defect,","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11482066,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2022","dateComplaintFiled":"08/30/2022","vin":"2FMPK3K9XHB","components":"ENGINE","summary":"Engine coolant leaking into engine and new engine required. Cost is $8000 for new engine.  Car with only 49,886 miles","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11481830,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"08/29/2022","vin":"2FMPK3J93HB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light illuminated and the vehicle was driving rough. Additionally, the engine was misfiring. The vehicle was taken to the local mechanic who diagnosed that coolant had leaked into cylinder #2. The vehicle was then taken to the local dealer who confirmed the diagnosis and indicated that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 83,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11481280,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2022","dateComplaintFiled":"08/25/2022","vin":"2FMPK3J93HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH and attempting to make a turn, the brake pedal was depressed but failed to respond and went all the way to the floorboard. The message \"Brake Fluid Reservoir Low\" was displayed. The contact continued driving in the straightforward lane. The contact engaged the electronic parking brake and the vehicle stopped. The contact was able to continue driving to his residence at a slow speed. The contact then noticed that there was no brake fluid in the brake fluid reservoir. The local dealer was contacted and informed the contact that parts for recall repair were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,534. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480036,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2022","dateComplaintFiled":"08/18/2022","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"Check engine light came on repeatedly, and final determination was the head gasket was leaking coolant into cylinders.  Result, engine need to be replaced.  Vehicle is a 2017 Ford Edge, 54M miles, but less than one month out of 5 year drivetrain warranty.  Research shows that Ford has been aware of the problem for at least 3 years (NHTSA ID 10162071  and Ford TSB 19-2208 and TSB 19-2346).  A head gasket should last for 200M miles. I  found a website where at least 60 other owners are experiencing this problem, and for the most part, Ford is hiding behind the \"expired warranty\" excuse.  Correction for this problem approaches $9000. My car now sits at a Ford dealer awaiting a replacement engine.  The dealer is unable to give me any idea as to when I will get my car back.  Ford has really dropped the ball on this, and I hope you can step in and get their attention.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11479567,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2022","dateComplaintFiled":"08/16/2022","vin":"2FMPK4K95HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving, the service engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine was overheated, and the fluid leaked into the engine. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 39,000.  The contact stated that Ford is aware of the engine failure. However, when asked if the vehicle could be a part of the recall, Ford stated that recall is applied in order by the VIN. It is not yet available for the VIN of the contact's vehicle. No repairs or remedy has been offered yet.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11479324,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2022","dateComplaintFiled":"08/15/2022","vin":"2fmpk3k95hb","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while at a complete stop, both the check engine and low coolant warning lights illuminated on the instrument panel as the vehicle began to overheat. The contact checked his fluid levels and saw that his coolant level was low despite a recent service visit. The contact placed coolant into the vehicle and managed to drive home. The vehicle was then towed to a dealer where he was informed that coolant had leaked into his oil reservoir and that the head gasket needed to be repaired. The manufacturer was notified of the failure and referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 72,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11478931,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2022","dateComplaintFiled":"08/12/2022","vin":"99999999999","components":"ELECTRICAL SYSTEM","summary":"2017 FORD EDGE. CONSUMER WRITES IN REGARD TO FRONT BRAKE FLEXIBLE HOSE LEAK SAFETY RECALL.  THE CONSUMER STATED THE VEHICLE HAD 2 RECALLS NEEDING TO BE COMPLETED. DUE TO A WAITING LIST, THE DEALER REQUIRED THE VEHICLE TO SIT IN THE PARKING LOT FOR 3-4 DAYS BEFORE BEING REPAIRED. THE CONSUMER WAS UNABLE TO BE WITHOUT A VEHICLE FOR THAT AMOUNT OF TIME. THE CONSUMER REQUESTED ASSISTANCE HAVING THE VEHICLE REPAIRED SOONER.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11478738,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2022","dateComplaintFiled":"08/11/2022","vin":"2FMPK3G98HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while attempting to start the vehicle,  the check engine warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with a coolant leak and needed the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11478568,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2021","dateComplaintFiled":"08/10/2022","vin":"2FMPK4APXHB","components":"POWER TRAIN","summary":"The contact called on behalf of the owner of a 2017 Ford Edge. The contact indicated that the owner of the vehicle reported that after the exiting the vehicle with the engine idling, the vehicle suddenly drove in reverse and crashed into the interior wall of the garage and a tree. No injuries were reported and no police report was filed. The vehicle was later towed to the repair facility to repair the body damage only. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 32,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11477762,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2022","dateComplaintFiled":"08/05/2022","vin":"2FMPK3J90HB","components":"ENGINE","summary":"I have a 2017 Ford Edge that at 64,930 miles (4,930 miles over warranty, but within warranty period by 2 months) the Check Engine Light came on in April, 2022 and computer diagnostic testing showed misfiring in a cylinder. All coils & plugs were replaced at a cost of over $700. Within days light reappeared, with engine running rough and again testing showed another misfire in a single cylinder. That coil was again replaced but check engine light again came on. At this point all coils were replaced with Motorcraft coils. Again light came on with more rough engine running. This went on for multiple times until repair shop suggested I call Ford. Over the phone the Ford Service Advisor diagnosed the issue as coolant contamination into the cylinders (evidently they've seen it before). I brought vehicle to a Ford Service Center and their diagnostic testing confirmed what the service advisor said and that I would need to replace engine at a cost of over $8000. This for an engine that wasn't even 5 years old and had less than 65,000 miles and had been properly maintained. An on-line check of carcomplaints.com shows this is not an isolated problem with the 2.0l Eco-Boost engine. I believe the rough running & coolant into the cylinders  can lead to the engine stalling and engine overheating, both creating safety issues on the road. I know Ford has issued at least 7 Technician Service Bulletins pertaining to this issue since 2018, the most recent dated 6/10/22, all recommending long block engine replacement. That tells me that multiple engines, most with 60,000 to 70,00 miles with the same issue is a manufacturers defect and a recall should be in order. As I write this the Ford Service Center is waiting for a replacement engine to be delivered for installation into my vehicle During the MLB All-Star game, Ford ran multiple commercials stressing Ford Pride. A 5 year old engine with 64,930 miles needing to be replaced is nothing to be proud of.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11477763,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2022","dateComplaintFiled":"08/05/2022","vin":"2FMPK3J97HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Escape. The contact stated while driving 30 MPH, the brake pedal was depressed but the vehicle failed to respond. There was no warning light illuminated. The contact veered to the side of the road. The contact shifted to neutral(N) and engaged the parking brake. The vehicle was taken to the local dealer where it was diagnosed that the rear passenger\u2019s side flexible brake hose was fractured. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 92,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11477204,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2022","dateComplaintFiled":"08/02/2022","vin":"2FMPK4J96HB","components":"ENGINE","summary":"Engine would rattle on startup.  Check engine code came on dash.  It revealed cylinder 2 misfire.  Local mechanic replaced coil pack on 2 and all spark plugs on 5-30-22.  Problem persisted and took it to Ford dealership on 7-29-22.  Tech indicated gasket was warped on engine head and coolant was leaking into cylinder 2 which he showed me from a photograph from scoping cylinder 2.  He informed my coolant was low.  He quoted me a new engine as he stated that was the only solution by Ford.  He added coolant to the fill line.  He indicated it would only get worse over time and overheat.  Coolant system was pressure tested and would not hold.  I am concerned for my safety driving it as the coolant needs checked regularly or it may overheat which could pose a fire hazard.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11476914,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"08/01/2022","vin":"2FMPK3J9XHB","components":"POWER TRAIN","summary":"The contact's wife owns a 2017 Ford Edge. The contact's wife received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while shifting the gear shifter from second to third gear, the vehicle lunged forward. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11476948,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"08/01/2022","vin":"2FMPK4J91HB","components":"ENGINE","summary":"Noticed the coolant was leaking and was not able to find visually. Took the vehicle to Ford Dealership on 7/19/22 and they said we need to replace the whole engine as Coolant is leaking into the Engine. This was a manufacture defect. There is already a recall for the same issue on the 1.5 engines, this is a 2.0 engine.  The engine light had come on and stated the engine needed coolant. I was getting an oil change and they topped it off. The next day, the coolant was gone. I continued to refill and it kept disappearing, thus the reason for taking the vehicle to Ford. This was over a span of 4 days prior 7/15/2022.  We asked for financial assistance to replace the engine and Ford refused. They said to pay the $7000 and if a recall was announced, we would get a refund. We don't have $7000 just sitting around, I am still paying on the vehicle with only 80,000 miles on it. We call on 7/29/2022 and they (ford) tells us to bring the vehicle back to the dealership on Monday and they will discuss help fixing the engine. We do this Monday 8/1/2022 and the supervisor we waited 2 hours on hold for, laughed throughout the conversation and even used the phrase \"I know what its like to be poor\" - completely unprofessional. Ford should back their product and fix any issues on engine because of faulty production.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11476976,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"08/01/2022","vin":"2FMPK3K94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the sound of splashing liquid was present coming from the engine compartment when starting the vehicle, stopping the vehicle, and during acceleration. Eventually the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that coolant had leaked into the engine combustion chamber and engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 67,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11476324,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2022","dateComplaintFiled":"07/28/2022","vin":"2FMPK3K95HB","components":"UNKNOWN OR OTHER","summary":"The contact owns a 2017 Ford Edge. The contact stated that the sunroof was damaged. The contact related the failure to heat or water damage. The contact also stated while driving approximately 5 MPH, the transmission was slipping with an abnormal grinding sound. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was not diagnosed or repaired.  The manufacturer was not notified of the failure. The approximate failure mileage was 96,434.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11476050,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2022","dateComplaintFiled":"07/27/2022","vin":"2FMPK4K93HB","components":"POWER TRAIN","summary":"[XXX] Recall ON YOUR VEHICLE, IT MAY BE POSSIBLE THE TRANSMISSION SHIFTER CABLE BUSHING IS DAMAGED OR MISSING.  my car can't be used for ride-sharing, which is how I pay for the car.  I've been informed that my vehicle has an open safety recall due to recall, which prohibits me from sharing on ride-sharing platforms.   This is causing me financial hardship.  Also, if it's unsafe for ride-sharing, it's unsafe for my family and me to ride in.    I was informed to visit the NHTSA website to search vehicle VIN for safety recalls. The local dealership cannot fix my car for there are no solutions.  I need to find a fix so I can resume working and making payments.  If not I need to sell this car or return the car to Ford.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11475919,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2022","dateComplaintFiled":"07/26/2022","vin":"2FMPK4K87HB","components":"STRUCTURE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the liftgate would independently close whenever opened. The contact had spoken to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11475709,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2022","dateComplaintFiled":"07/25/2022","vin":"2FMPK3J84HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated that after exiting the vehicle, the vehicle inadvertently reversed. The vehicle rolled into the embankment across the street and stopped. The contact got into the vehicle and drove back to the residence. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 25,200.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11475738,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"07/25/2022","vin":"2FMPK4G91HB","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Engine coolant getting into cylinders with symptoms of coolant loss, white exhaust smoke, rough running engine, and engine light on. This leads to rapid loss of coolant. I need to refill the coolant at the end of each day of driving, creating a potential further engine damage and risk of fire. A Ford dealership inspected the vehicle and determined these facts to be the case. The repair they deemed necessary is a new long block -- on my vehicle of only 45,000 miles -- at a price of $8,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11475526,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2022","dateComplaintFiled":"07/24/2022","vin":"2FMPK4G9XHB","components":"ENGINE,UNKNOWN OR OTHER","summary":"MY ENGINE LIGHT CAME ON -7/10/2022. TOOK IT TO FIRESTONE BECAUSE IT WAS THE WEEKEND AND THEY SAID THEY COULD FIX THE PROBLEM SO I COULD HAVE CAR BACK FOR THE MONDAY MORNING. I DROVE IT TO WORK FOR EXACLTY A WEEK AND THE ENGINE LIGHT CAME BACK ON-7/17/2022. TOOK IT BACK TO FIRESTONE AND HE PUT IT BACK ON THE DIAGNOSTIC AND FOUND THE SAME PROBLEM. HE LOOKED IT UP ON FORD.COM AND FOUND OUT THAT THERE IS A PROBLEM WITH THE ENGINE LONG BLOCK AND PRINTED IT OUT THE REPORT FOR ME. I HAVE AN APPOINMENT FOR AUGUST 2 TO HAVE THEM LOOK AT IT BECAUSE THAT WAS THE ONLY DAY CAN GET ME IN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474957,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"07/20/2022","vin":"2FMPK4K81HB","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"I am told my APIM module needs to be replaced. My touch screen will go black and then come back on. I am unable to use handsfree phone due to system not staying connected to my bluetooth. The radio will not turn off or on and sometimes will come on and be blaring while driving. The GPS does not work at all and if it decides to even show up on the screen will not follow streets at all. The warning sounds and lights will go off randomly while driving even if I am not close to something on the sides of my car. My backup cameras do not work all the time. The cruise control will not keep distance and will stop working randomly. The entire touch screen will not respond to any touch. These items are very distracting and unsafe at best. There has been no accidents to cause these problems. The manufacturer has not been able to help me locate any replacement parts despite pre-paying for the expensive module. I have been waiting 6 weeks without anyone being able to tell me when a module is expected. Meanwhile I do not know what else will stop working on my car. Ford has had a history of problems with the APIM modules and there was even a class action suit that was won by the consumer for the same thing in Lincoln vehicles. I just want the part and for my car to be fixed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11475021,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2022","dateComplaintFiled":"07/20/2022","vin":"2FMPK3J92HB","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I have 2 manufacture RECALLS\u2026\u2026\u2026. -1st recall is very recent \u201cNHTSA Safety Recall 22V413\u2026\u2026\u2026.waiting on Ford to distribute the parts to dealerships. -2nd recall is from 2020 \u201cFront Brake Flexible Hose Leaks\u201d\u2026\u2026\u2026I\u2019ve contacted 4 local Ford Dealers in the Jackson area, TN\u2026\u2026.and NO ONE HAS THE BREAK HOSES. ITS BEEN 2 years!\u201d!\u201d! I\u2019ll be seeking legal advice\u2026.I\u2019m in fear of driving my car\u2026. My neighbor who has the same model car had BOTH Brake Hoses break while she was driving. She literally had no brakes while in traffic. Can you help me??","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11475042,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2022","dateComplaintFiled":"07/20/2022","vin":"2FMPK4K96HB","components":"ENGINE","summary":"(EcoBoost Engine) I took my Ford Edge to Art Hill Ford in Merrillville, Indiana because of coolant lost, overheating, engine sputtering and check engine light.  The truck was diagnosed with coolant entering the number 3 cylinder. Cost to repair $5,725.00. The truck needs an engine. I was told by a service adviser that this is a problem that is common and known by ford. That Ford had previously help some of their customers with the cost to repair this problem. I was given a service number to call. I called the number and was told that ford would not help in any way with this problem. Doing research this is an ongoing problem with the head gaskets for this engine. Known by ford for years. This problem causing loss of engine power or failure, overheating, and or fire.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474699,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2018","dateComplaintFiled":"07/19/2022","vin":"2FMPK3J88HB","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while accelerating, exhaust fumes were entering the cabin of the vehicle through the A/C vents. The contact stated that it was difficult to breathe inside the vehicle. The contact stated that the windows would be rolled down for better breathing while in the vehicle. The vehicle was taken to the dealer who replaced the truck led gasket and other unknown parts. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 400.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474714,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"07/19/2022","vin":"2FMPK4G94HB","components":"ENGINE","summary":"The engine in our 2017 Ford Edge leaks coolant into the cylinders, causing misfire and posing a fire hazard. We took our vehicle into the shop due to a check engine light and low coolant warning that came on randomly and were informed we needed a new engine. The check engine light never blinked to alert us of the misfiring cylinder. The mechanic noted that cylinder 1 was \"full of coolant.\" The service advisor cited a technical service bulletin 22-2224 that detailed the defect of the engine on several models of vehicles across several years. There is no recall on the defect. The service advisor stated that Ford has been aware of the issue for years and redesigned the engine as a result. We were never notified about the potential issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474473,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2022","dateComplaintFiled":"07/18/2022","vin":"2FMPK3J98HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving approximately 45 MPH and entering the highway, the vehicle was stopping and shifting. The check engine warning light was illuminated. The vehicle was taken to the local dealer and diagnosed with engine failure. The engine was replaced; however, the failure reoccurred. The contact then took the vehicle to another dealer who diagnosed another failure with the transmission. The manufacturer was not notified. The transmission was repaired; however, the failure reoccurred. The contact related the failure to NHTSA Campaign Number 22V413000 (Power Train). The approximate failure mileage was 96,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474483,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"07/18/2022","vin":"2FMPK4AP6HB","components":"UNKNOWN OR OTHER","summary":"Glass roof cracks...  They appear to be stress fractures. Both on the front moon roof panel and the rear panoramic glass panel.  Pictures attached.  The care is garaged.  The cracks on the rear panoramic occurred 1st. The cracks on the front moonroof panel occurred several months afterwards.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474486,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2022","dateComplaintFiled":"07/18/2022","vin":"2FMPK4K98HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer who replaced a spark plug; however, the failure persisted. The contact took the vehicle back to the dealer who diagnosed that coolant was leaking into two cylinders. The contact learned that the vehicle was not included in the Customer Satisfaction Program: 19B37 or 21N12. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,500.  The consumer stated that the vehicle was repaired in September 2022 and that Ford covered about 60% of the repair cost.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474553,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/18/2021","dateComplaintFiled":"07/18/2022","vin":"2FMPK4AP0HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was in the park position,  the driver was exiting the vehicle with the door open when suddenly the vehicle rolled and the driver's side door struck the driver and knocked her down. The vehicle came to a stop on the street after rolling down the driveway and there was no crash. The contact sustained severe injuries to her leg and medical attention was provided. There were no warning indicator lights illuminated. There were no reported fire, air bag deployment crash, or police report filed. The contact received notification of NHTSA Campaign Number:  22V413000  (Power Train). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474047,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2022","dateComplaintFiled":"07/15/2022","vin":"2FMPK3J99HB","components":"ENGINE","summary":"Fluid intrusion into the Ford 2017 Edge engine when coolant leaks into the cylinders, it can leads to corrosion, misfires, engine failure, and fires.  I just had a fluid intrusion into my engine and the dealership told me it was safe to drive. I was have near stalling of my car and my check engine light was on. My Edge has now been at the dealership for almost 4 weeks waiting for an engine replacement.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474172,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2022","dateComplaintFiled":"07/15/2022","vin":"2FMPK4J92HB","components":"ENGINE","summary":"The car was burning antifreeze. So we tore the engine apart thinking it was a head gasket and found the cylinder the antifreeze was going into was also cracked. I think that is why Ford is making people to pay for a new engine. For the antifreeze go into the cylinder that have the Cleveland engine. And they don't what to pay for the defect in the engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11473852,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2022","dateComplaintFiled":"07/14/2022","vin":"2FMPK4J95HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. A DTC reader indicated a misfire in cylinder #3; and the contact replaced the spark plugs and the ignition coils. Despite the repair, the failure recurred the next day. The contact also began to notice that the coolant was being consumed very quickly with a thick white smoke coming from the exhaust pipe. The check engine warning light became illuminated again. The dealer was notified of the failure and scheduled an appointment. The manufacturer was also notified of the failure and referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 78,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11473903,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2022","dateComplaintFiled":"07/14/2022","vin":"2FMPK4G95HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated upon depression of the accelerator pedal with the check engine warning light illuminated. The contact took the vehicle to a dealer where she was informed that the coolant level was low; upon further investigation, the vehicle was diagnosed with engine failure due to a damaged engine block. The manufacturer was notified of the failure and agreed to cover 60% of the cost for the engine repair. The vehicle was not yet repaired. The failure mileage was approximately 47,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11473723,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2022","dateComplaintFiled":"07/13/2022","vin":"2FMPK3K91HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that he became aware of corrosion on the engine block. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 64,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11473406,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2022","dateComplaintFiled":"07/11/2022","vin":"2FMPK3J98HB","components":"ENGINE","summary":"The check engine light came on so I took it to do a diagnostic test and it said that it was a miss fire and the  description came back that the spark plugs and coils needed to be replaced. Was able to replace them and the check engine light turned off. While sitting in a drive through with my 3 children in the car, the warning lights came on notifying that the engine was over heating. Went straight to a mechanic and they said that I had zero coolant in the car. They added coolant and I went about the day. 3 weeks later I turned on the car and after 10 minutes the warning lights came on that it was over heating again. Was able to get home and looked under the hood and the coolant was totally gone again.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11473186,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"07/10/2022","vin":"2FMPK4K95HB","components":"POWER TRAIN,ENGINE","summary":"My truck is only 5 years with 54,500 miles and the engine light came on.  Code 302 came up.  I spent 400 to change the spark plugs and the ignition coil #2. Light went off and came back on.  Next the dealership said the Coolant is leaking into the cylinders and I would need a new engine.  $10,000.  Contact Ford because we can't help you.  My warranty just ended 45 days ago.  Now What!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11472676,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2022","dateComplaintFiled":"07/07/2022","vin":"2FMPK4J90HB","components":"ENGINE","summary":"2.0L ecotec engine code 420 made in Cleveland, Ohio. Coolant intrusion into the cylinders can cause engine to overheat or run rough and shut off at highway speeds causing an accident. Ford is well aware of this issue and the fix is to replace the engine at the cost of the consumer. Estimates are upwards of $8,000 for the repair to be done.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11472683,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2022","dateComplaintFiled":"07/07/2022","vin":"2FMPK3K9XHB","components":"ENGINE","summary":"Per TSB 19-2208 coolant leaking into the engine - Diagnostic code P0303. Spark plug and coil were replaced and still pulled code P0303. Took to Ford dealer and Engine needs replacement 58543 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11472563,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"07/06/2022","vin":"2FMPK4K99HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that while restarting the vehicle or while the engine was idling, the vehicle would vibrate and shake. Additionally, there was a fuel odor present inside the cabin of the vehicle. The check engine warning light illuminated and remained illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that cylinder #3 was faulty and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 68,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11472651,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"07/06/2022","vin":"2fmpk4k92hb","components":"ENGINE","summary":"Engine failed due to coolant intrusion. Dealership told me it was a known issue was only covered by ford because I have 3k miles left of warranty or would have been on the hook. Was told by service adviser it\u2019s a known issue that ford hopes you catch outside the warranty","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11471315,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2022","dateComplaintFiled":"06/28/2022","vin":"2FMPK3K99HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the vehicle sputtered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the spark plugs were misfiring. Additionally, the contact was informed that the ignition coil in cylinder #1 was defective. The spark plugs and ignition coil was replaced; however, the failure persisted. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 75,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11471451,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2022","dateComplaintFiled":"06/28/2022","vin":"2FMPK4APXHB","components":"ENGINE","summary":"I have on my car for about a year now and when I first received it about a month into it I noticed this first issue. I would be driving and all the sudden I would loose acceleration. All dash lights that could come on did. This includes BLIS system failure. Transmission failure. Engine coolant temp failure. Traction control failure. Etc etc.  The vehicle enters a limp mode I believe, and in doing so it very harshly shifts down through the transmission gears as I am slowing down.  This happened a second time a month after the first incident as I was entering a highway between a bridge where I only had half my car width of space to pull over on both sides. In a blind bend, in a very dangerous place to pull over.  I switched to 93 octane in hopes this would fix the issue, and for 6-8 months I haven't had that issue again. Until yesterday. I went to try to pass somebody in a passing zone when my vehicle did exactly as listed above.  At this point I firmly believe it has something to do with the ECU, the brains of the car as I think this is the only thing that can tie all the errors together (it\u2019s literally every warning I can think of).  Ive taken it to Ford twice now for this issue, and will be inquiring about this again when I get my inspection on Saturday. They stated there is absolutely no data that points them anywhere when they check the stored codes. Even though there was a check engine light. This even further leads me to believe its an ECU issue, as it maybe errors out and is unable to store any codes.  Over all its a serious safety issue that no ford dealer is able to diagnose for me. Googling leads me to the FordEdgeForum where other people are experiencing the same issue but without a full solution as its such an intermediate problem and cannot be easily duplicated.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11470671,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2022","dateComplaintFiled":"06/23/2022","vin":"2fmpk4k96hb","components":"ENGINE","summary":"Head gasket failure. Began around 4/13/2022 at mileage 63,988. Was confirmed by Spirit Ford Dundee,Michigan via scope down a piston chamber to detect fluid. Vehicle coolant dropped down to where heat output was affected. Had white plumes from exhaust. Believe this was premature for this type of failure. Elected to have repair at Tanner Automotive Adrian,Michigan. See attached invoice for $2,270.61. Am not interested in compensation. Discussed this with Ford who declined. Simply wish to make record as Ford is aware of this issue; otherwise they would not have issued tech service bulletin for same.If NHTSA issues recall for same; would then participate in all benefits deemed by NHTSA. Vehicle is titled in my wife's name: Sheila Bork Bowman 10550 Pentecost Hwy, Onsted,Mi.49265","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11470353,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2022","dateComplaintFiled":"06/21/2022","vin":"2FMPK3K92HB","components":"STRUCTURE,SERVICE BRAKES,ENGINE","summary":"Car's brakes went to floor when engaged. Driver pumped them several times to slow car. Engine light came on; took car to mechanic and brake repair was made, but engine light kept appearing. Then the car would not crank and was towed to the mechanic  and the battery was replaced. Finally,  the car's body/wheels appeared to be shaking when driving and the engine light appeared again.  Car was taken to a Ford repair center where service department informed us that the engine needed to be replaced due to coolant leak.  The car is driveable but unsafe and requires expensive engine replacement.  After doing research, this appears to be a well known problem with the Ford Edge and consumers aren't receiving adequate information about the extent of the problem or safety concerns. A recall needs to be issued for this defect and Ford needs to take responsibility to fix the problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11469477,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2022","dateComplaintFiled":"06/15/2022","vin":"2FMPK3K83HB","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"Manufacturer Recall Number22S43  VEHICLE MOVES IN AN UNEXPECTED DIRECTION  THE TRANSMISSION NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK  ALSO SHIFTER POSITION IN OTHER GEARS, BUT NOT MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND THE VEHICLE MOVES IN UNEXPECTED DIRECTION  INTERMITTENTLY OVER PAST YEAR ...  MORE AND MORE SINCE 04/02/22","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11468989,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2021","dateComplaintFiled":"06/13/2022","vin":"2FMPK3J94HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while driving, the vehicle started vibrating. The contact turned off and restarted the vehicle and the vehicle overheated. The contact stated that the failure had recurred several times. The contact added coolant and drove to an independent mechanic. The contact was informed that coolant had intruded into the engine cylinders and the engine needed to be replaced. The vehicle was not repaired. The VIN was not under recall. The manufacturer was notified of the failure. The failure mileage was 88,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11468660,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2018","dateComplaintFiled":"06/10/2022","vin":"2FMPK4AP2HB","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving approximately 30 MPH, the accelerator pedal was depressed however, the vehicle started to decelerate. The contact stated that the check engine and several other unknown warning lights were illuminated. The contact stated that the vehicle stopped in the middle of the street. The contact was able to restart the vehicle and continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he continued to experience the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11468468,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"06/09/2022","vin":"2fmpk4j95hb","components":"ENGINE","summary":"vehicle is misfiring and coolant leaking into cylinders causing engine coolant over temperature and vehicle stalls out my vehicle is available for inspection this is unsafe because of stalls and overheats a ford dealership has confirmed the misfiring - this is second time at ford dealership check engine light started going on and off when problem first started","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11468197,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2022","dateComplaintFiled":"06/08/2022","vin":"2FMPK3J96HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that after stopping at the service station and running inside; upon returning to the vehicle, the vehicle failed to restart. There was no warning light illuminated. The contact called her dad for assistance in getting the vehicle to the dealer. While at the dealer, the vehicle was diagnosed and the contact was informed that coolant had leaked into the engine causing the head gasket to be blown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11467746,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2022","dateComplaintFiled":"06/06/2022","vin":"2FMPK3K91HB","components":"SERVICE BRAKES","summary":"Bought this car used. Never received recall letter. Wife was driving car stepped on brake. Pedal went to the floor and car stopped slowly. Dealer and Ford Corp both said they would replace both front brake hoses but parts would take up to two weeks to get. They said I am not entitled to a loaner car or towing of the vehicle because the recall letter stated that the hoses could leak not that it could break. They also said  that NHTSA stated in the letter that it was not unsafe to drive the car. Really, a brake issue is not unsafe. I think they are splitting hairs to avoid the costs involved.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11467634,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2022","dateComplaintFiled":"06/05/2022","vin":"2FMPK3K94HB","components":"ENGINE","summary":"Misfire #2, COOLANT leak into cylinder head, no warning, blown head gasket.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11467272,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2022","dateComplaintFiled":"06/03/2022","vin":"2FMPK4J82HB","components":"UNKNOWN OR OTHER","summary":"UNDERBODY SHIELD FELL OFF CAR MADE NOISE-NEEDED TO FIX DEALER REPLACED SHEILD & SAID MANY OTHER CUSTOMERS HAD SAME PROBLEM NO WARNING OR SYMPTOMS","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11466842,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2022","dateComplaintFiled":"05/31/2022","vin":"2FMPK3J9XHB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving 55 MPH up a hill, the flex plate fractured and the vehicle became undrivable. There was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the flex plate needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 87,581.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11465992,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2022","dateComplaintFiled":"05/24/2022","vin":"2fmpk4k91hb","components":"SERVICE BRAKES","summary":"Brake pedal went to floor, had car taken to repair shop, was explained that battery acid leaked onto metal Brake lines between master cylinder and ABS  component corroding it and causing loss of brakes, this vehicle has only 24666 miles on it always garaged we are original owners,vehicle is being repaired using original Ford parts , I asked repair shop to save these damages parts and yes you are welcome to view them,my wife was able to come to a complete stop without damaging vehicle or personal injury, I wouldn\u2019t want anyone to get hurt if this should happen again to someone","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11465996,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2022","dateComplaintFiled":"05/24/2022","vin":"2FMPK3J9XHB","components":"POWER TRAIN","summary":"I was driving the car on May 15 of 2022 going up a hill lost power was towed to a facility and we found out that the flywheel was cracked","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11465797,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2021","dateComplaintFiled":"05/23/2022","vin":"2FMPK4J92HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact stated while at a drive through, the brake pedal was depressed and went all the way to the floorboard. There was no warning light illuminated. The contact then pumped the brake pedal until the brake pedal retracted. The contact was able to continue to drive for half a mile however, the failure reoccurred. The contact veered to the side of the road and noticed that the brake line was gushing onto the front driver's side tire. The vehicle was towed to the dealer where it was repaired under NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact stated while driving 40 MPH and approaching a stop sign, the brake pedal was depressed and went all the way to the floorboard and remained on the floorboard. The contact pumped the brake pedal until the brake pedal retracted. The contact was able to drive to an independent mechanic. The independent mechanic test drove the vehicle and noticed that the brake line was gushing onto the passenger's side rear tire. The independent mechanic diagnosed that the rear brake line hose had failed. There were no warning lights illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the failure was not covered under the previous recall. The failure mileage was approximately 6,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11465213,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2022","dateComplaintFiled":"05/18/2022","vin":"2FMPK4G94HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving approximately 55 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was coolant entering the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11465023,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"05/17/2022","vin":"2FMPK4J80HB","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the rear taillights had condensation build-up on the inside of the taillight housings. The dealer was contacted and notified of the failure. The dealer confirmed that the issue was common. The dealer stated that the panel where the rear taillights were located needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11463342,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2021","dateComplaintFiled":"05/04/2022","vin":"2FMPK4K91HB","components":"ENGINE","summary":"Check engine light indicates cylinder misfire. Repair folks assume its spark plug related. Coolant is leaking into the engine causing this and by the time it is figured out the engine needs replaced! It is a known and well documented problem with these vehicles. I believe that FORD should be held liable for the cost of these engine replacements. It appears to happen around 60-65k miles. Unfortunately, owners of these vehicles are unaware of the issue until it happens to them. This is exactly what happened to me and I did research after the fact. I would  implore for FORD to issue a recall and pay for these new engines.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11462095,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2022","dateComplaintFiled":"04/25/2022","vin":"2fmpk4g97hb","components":"ENGINE","summary":"After taking my vehicle to the shop, it was discovered that engine coolant is leaking into cylinder 3 causing a misfire.  Was told that I will have to replace engine with 94,000 miles at a cost of $8500 of my own money.  There is a TSB out there, but it is not covered by Ford.  Extremely frustrating.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11461483,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2022","dateComplaintFiled":"04/20/2022","vin":"2FMPK4K99HB","components":"STRUCTURE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the panoramic sunroof cracked and shattered. The contact stated the failure was noticed when the vehicle was being cleaned. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 17V205000 (Structure). The approximate failure mileage was 62,000. The consumer stated Ford and the dealer was contacted numerous times to no avail, and both stated there was no record for a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11461304,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2022","dateComplaintFiled":"04/19/2022","vin":"2FMPK4G90HB","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked in the garage, there was a strong fuel odor that came from the vehicle. The vehicle service parking brake immediately warning light illuminated on the instrument panel. The vehicle was taken to several independent mechanics who were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11461155,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2022","dateComplaintFiled":"04/18/2022","vin":"2FMPK3J97HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"While driving the vehicle, the brake pedal became mushy and the vehicle had a hard time stopping.  At this point, not warning light was on the dash.  After pulling over, brake pedal testing was performed and the pedal went to the floor as well as the low brake fluid light illuminated.  Upon inspection, the brake fluid reservoir was empty and there was a huge puddle of brake fluid beneath the rear passenger wheel.  It is obvious that the brake line ruptured while driving.  Thankfully, the driver was not at high speeds nor on a highway.  This vehicle had recall work performed in 07/2021 where the front brake lines were replaced.  However, the recall did not apply to the rear brake lines.  The vehicle was towed to a Ford dealership for repairs. Rear passenger side brake line was defective and that the rupture to the brake line was NOT caused by road debris, etc. Ford also declined to cover the repairs. Also, the Ford Service Department confirmed that the part (rear passenger side brake line) was defective and that the rupture to the brake line was NOT caused by road debris, etc. Ford also declined to cover the repairs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11460389,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2022","dateComplaintFiled":"04/11/2022","vin":"2FMPK3J98HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11459101,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2021","dateComplaintFiled":"03/31/2022","vin":"2FMPK4AP1HB","components":"UNKNOWN OR OTHER","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at 50-60 MPH, several unknown warning lights illuminated and the vehicle stalled. The contact veered to the side of the road and turned off the vehicle. The contact was able to restart the vehicle, and the warning lights were no longer illuminated. The vehicle was taken to the dealer who informed the contact that they could not replicate the failure. The contact stated that the failure reoccurred twice while driving and the vehicle was taken to the dealer at each occasion. The dealer informed the contact that they could not replicate the failure; however, the failure persisted. The dealer was notified and an appointment was scheduled for diagnostic test. The vehicle was not repaired.  The manufacturer was notified of the failure. The failure mileage was approximately 56,500.  THE CONSUMER STATED 4 OF THE INCIDENTS OCCURED WHILE MERGING ONTO THE FREEWAY. THE CONSUMER STATED ALL TROUBLESHOOTING EFFORTS FAILED. THE FAILURE WAS INTERMITTENT, BUT CONSISTENT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11458160,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2022","dateComplaintFiled":"03/24/2022","vin":"2FMPK4K9XHB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that while her spouse was driving, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as a misfire. The spark plugs were changed however, the failure continued. The vehicle was taken back to the independent mechanic who stated that the failure could be related to coil damage and that coolant was leaking into the cylinder. The vehicle was taken to another independent mechanic that confirmed the coolant leaking and stated that the engine needed replacement. The vehicle was not repaired. The dealer was contacted about recalls and referred the contact to the manufacturer for assistance. The manufacturer was contacted about the failure and advised the contact of no recalls and to contact NHTSA. The approximate failure mileage was 106,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11458222,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2022","dateComplaintFiled":"03/24/2022","vin":"2fmpk4k96hb","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while parked in the driveway with engine running, the contact noticed and abnormal rattling sound coming from the vehicle. The contact drove the vehicle to the dealer where it was diagnosed with a cracked flex plate. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 119,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11457346,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2019","dateComplaintFiled":"03/18/2022","vin":"2FMPK4K9XHB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed after refueling, the vehicle would misfire. The contact veered to the side of the road and turned off the vehicle for a while. The contact then restarted the vehicle and continued to drive. The contact stated that the failure had been reoccurring after refueling the vehicle. The contact stated that the failure was increasing in frequency and intensity. The contact's husband, an independent mechanic, diagnosed that the head gasket needed to be replaced and antifreeze was leaking into cylinder #2 and making an abnormal sound. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 59,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11456790,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2022","dateComplaintFiled":"03/15/2022","vin":"2FMPK3G92HB","components":"ENGINE","summary":"Leak in the eco booster coolant system of my 2017 Ford Edge. Our local Ford dealership, Riverside Ford, will not return our calls and have given a ridiculous timeframe of 3 months or more before they will even look at it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11454980,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2022","dateComplaintFiled":"03/03/2022","vin":"2FMPK3J97HB","components":"ENGINE","summary":"Dealer states there is a hole in the #3 cylinder wall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11453995,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2022","dateComplaintFiled":"02/25/2022","vin":"2FMPK4J93HB","components":"ENGINE","summary":"Engine encountered cold start misfire code 105.95, cylinder 1 misfire and misfire detected on startup, PO 301 and 316. Coolant leaking into cylinder, Ford TSB 19-2208 is to replace the Long Block Engine Assembly. Engine has 93511 miles and is not covered under warranty, will cost an exorbitant amount to replace. Ford should issue a recall due to the severity as this effects many different model engines.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11452963,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2022","dateComplaintFiled":"02/19/2022","vin":"2fmpk3g99hb","components":"ENGINE","summary":"In reference to the nhtsa.gov/odi/tsbs/2019/mc 10169807. My vehicle is in this issue and Ford is not assisting in resolving this .","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11453006,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/19/2022","vin":"2fmpk3j92hb","components":"ENGINE","summary":"Bought vehicle new at a dealer, never one problem and every service completed at the dealership.  No warning, 2 days ago I went to start my car and it idled then shut off. Check engine light popped on, quickly after another screen popped up and said coolant above temperature.  Immediate drove a mile to the ford dealership to be advised they could not see me, but maybe get to it next week. But, I should.not drive it off the lot. Long story short, had it towed to my home dealership about 120 miles away, they looked the following day only to advise coolant was leaking into the engine and this is a known issue! Of course, warranty expired 5k miles ago ( 5 months) and they are asking me to replace the entire engine at my cost for about $8500! The car is just over 4 years old, 2017 edge. I also find it hard to believe that I just did the 80k mile service 3 weeks ago and somehow nothing was wrong at that time. Still owe money on a car that I either can't drive or have to pay $$$$.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11452848,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"02/18/2022","vin":"2FMPK4J94HB","components":"ENGINE","summary":"Known and reported by many others issue regarding coolant intrusion into engine cylinders, making engine inoperable and requiring complete replacement.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11452208,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/16/2022","vin":"2fmpk4apxhb","components":"POWER TRAIN,ENGINE","summary":"I believe the component that is causing the intermittent issue is the throttle body, however the issue is very hard to diagnose as it is very intermittent. There has been another case on the same engine (just a different year) that I have found online.  While entering a highway on multiple occasions now, the vehicles engine entered a limp mode, and the entire dash had lit up with service messages. The Wrench, Check Engine, Service AdvanceTrac, Blindspot Monitoring, and many more lights were present. This is unsafe because in both situations I was unable to accelerate to get out of the way of oncoming traffic let alone safely pull my car to the side of the road. In one instance I had to pull off on the only shoulder I had just as I was entering a major highway and ended up being half in the lane of oncoming traffic on a bend where oncoming vehicles could not really see me stopped.  Ive been at a dealer twice, and there are no codes present, the issue goes away after a simple vehicle restart.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11452226,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2022","dateComplaintFiled":"02/16/2022","vin":"2fmpk3j97hb","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 50 MPH, the brakes failed to operate as needed and the contact had to apply the automatic emergency braking to stop the vehicle. The dealer was made aware of the failure and informed the contact that they could diagnose the vehicle but did not provide a repair date. Wood Ford of Carthage (2920 S Grand Ave, Carthage, MO 64836) was also made aware of the failure and informed the contact that they would schedule an upcoming appointment for diagnostic testing but repairs would not be made until March 9th. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 89,370. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11451264,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2022","dateComplaintFiled":"02/09/2022","vin":"2FMPK3J95HB","components":"ENGINE","summary":"1. The engine assembly failed, the vehicle is at the repair shop waiting for a new engine. 2. When starting the car, there was white smoke pouring out of the car 3. Ford and 2 other repair shops have confirmed the issue, coolant leaking into cylinders 4. Vehicle has been inspected by Ford, they are the manufacturer of the motor 5. The check engine light came on, however that was after the white smoke was coming out of the exhaust(not sure where it was coming out from, my garage was filled and the odor was foul)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11450824,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2022","dateComplaintFiled":"02/07/2022","vin":"2FMPK3J96HB","components":"SERVICE BRAKES,ENGINE","summary":"MY 2017 FORD EDGE WITH A 4 CYLINDER 2.0 ECOBOOST ENGINE AND 81,000 MILES NEEDS A NEW ENGINE, AS PER MY LOCAL FORD DEALER. I RECENTLY HAD COOLANT LEAK INTO THE ENGINE THROUGH THE CYLINDERS. ALL PREVENTATIVE MAINTENANCE WORK, INCLUDING OIL CHANGES, HAVE BEEN DONE WHEN REQUIRED. Daytona beach Automall DEALERSHIP TELLS ME THE VEHICLE IS OUT OF WARRANTY AND TOTALLY MY RESPONSIBILITY TO REPLACE THE ENGINE AT A COST OF APPROXIMATELY $5500. THIS PROBLEM EXISTS WITH FORD ECOBOOST ENGINES ALL OVER THE COUNTRY AND FORD HAS BEEN AWARE OF IT FOR YEARS. NO RECALLS HAVE BEEN MADE SINCE MANY OF THESE PROBLEMS OCCUR AFTER THE WARRANTY HAS EXPIRED AND THEN IT'S THE CUSTOMERS RESPONSIBILITY. FORD MOTOR COMPANY IS NOT TAKING RESPONSIBILITY FOR THEIR PRODUCT WHEN THEY HAVE KNOWN FOR SOME TIME THAT THEY HAVE PROBLEMS WITH THE ECOBOOST ENGINE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11450827,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2021","dateComplaintFiled":"02/07/2022","vin":"2FMPK4AP8HB","components":"TIRES","summary":"Both rear tires have what our Ford dealer called \"unusual tread wear.\" The tires are under a 50,000 mile warranty; however, Hankook has refused to honor the prorated replacement tires covered by their warranty. Furthermore, Hankook has been aware for several years this particular model of tires has odd tread issues, yet they continue to put their defective and dangerous product out on the road. The specific tire is the Hankook Ventus S1 Noble 2 245/50%20 102V  Multiple attempts have been made to have Hankook uphold their warranty without success. Clearly they will not voluntarily recall this product. The public needs to be made aware of what they are driving on. NOTE: There is no specific date of incident, as this is an on-going issue. Random date has been generated.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"HANKOOK","productModel":"VENTUS S1 NOBLE 2","size":"245/50R20 102V","manufacturer":"Hankook Tire America Corp."}]},{"odiNumber":11450667,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/06/2022","vin":"2FMPK3K94HB","components":"ENGINE","summary":"2017 Edge titanium at roughly 70k miles had check engine light come on then engine coolant temp light. Checked coolant and it was nearly empty. Filled up and within one day it was back to low. Took to two places and both said head gasket issue, with coolant seeping into engine. Both said long block replacement required.   This long thread is exactly what happened and seems to be a consistent issue which is very poor on Ford\u2019s part - https://www.cargurus.com/Cars/Discussion-t57176_ds1047694","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11450674,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2022","dateComplaintFiled":"02/06/2022","vin":"2fmpk3j94hb","components":"ENGINE","summary":"P0303 Code.   3rd cylinder misfire.   Not spark or injector related.. vehicle only has 46k miles. Coolant seeping into cylinder.  Known issue on ford forums.  Required engine replacement.  They need to make a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11450073,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2022","dateComplaintFiled":"02/02/2022","vin":"2FMPK4K90HB","components":"STEERING,WHEELS","summary":"Swollen lug nuts - dealership strongly advised to replace due to possible loss of control, accident or injury.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11449626,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2021","dateComplaintFiled":"01/31/2022","vin":"2fmpk3k91hb","components":"ENGINE","summary":"Sparks and coils were missing and replaced multiple times.  Brought vehicle to Veterans Ford in Tampa, FL, and coolant is leaking into the cylinders - they have advised this is a known issue, and no fix is in place.  Required a new engine on a 5 year old vehicle with 85,000 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11449411,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2022","dateComplaintFiled":"01/29/2022","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"My engine light came on for the first time on a Thursday, Jan 13, 2022.  I had an appointment for an oil change with an independent service center on Saturday (1/15/22) & asked them to do a diagnostic check prior to the oil change.  They found a code for PO303 Misfire on cylinder 3.  They recommended a coolant pressure test per TSB 19-2208.  The test was done the following Monday (1/17/22) and they found coolant leaking into cylinder.  Replacement of the long block engine assembly per TSB 19-2208 was recommended.  Engine was replaced by independent service center (completed 1/25/22).    My safety & the safety of others was put at a high risk with this defect in the engine.  When the coolant pressure test was done, it took less than 1 hour for all of the coolant to leak into the cylinder.  Prior to my engine light coming on, I had no indication of any issue.  However, Ford was definitely aware of this issue, since they issued the TSB on June 26, 2019.  A vehicle that is less than 5 years old should not need a new engine.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11449063,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2022","dateComplaintFiled":"01/27/2022","vin":"2FMPK4J81HB","components":"WHEELS","summary":"Swollen Lug Nuts..  Grand Ledge Ford, would not rotate and balance tires due to swollen lug nuts.  Was informed the lug nuts should be replaced.  Also told it is a known problem with Ford using the two piece lug nuts.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11448624,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2022","dateComplaintFiled":"01/24/2022","vin":"2FMPK3J92HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle would intermittently vibrate and shake without warning upon depression of the brake pedal. One day as she approached a stop light, the vehicle began to stall upon depression of brake pedal with the check engine light illuminated on the instrument panel. The contact's father was able to inspect the vehicle and diagnosed the vehicle with a defective torque converter. Upon investigation, her father then discovered NHTSA Campaign Number: 18V390000 (Power Train) which he linked to her failure. The manufacturer was notified and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 123,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11447937,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2022","dateComplaintFiled":"01/18/2022","vin":"2FMPK3K91HB","components":"BACK OVER PREVENTION","summary":"Backup  camera only works when outside temperature less than 55 degrees.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11447908,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2021","dateComplaintFiled":"01/18/2022","vin":"2fmpk3j94hb","components":"ENGINE","summary":"In early December, the vehicle was at approximately 80,000 miles and scheduled for an oil change. A CEL illuminated the day before the oil change. Firestone changed the oil and advised that two codes came on during a code scan: P0302 and P0316. I made an appointment at Complete Car Car for their first available appointment a week out. In the intervening week, the vehicle had a rough idle for the first thirty seconds after startup. The second mechanic pulled the same codes and put a scope into the engine. The scope confirmed that there was a crack in the No. 2 cylinder that was allowing coolant into the engine. They advised that the car would likely need a new engine. They provided TSB 19-2346 and recommended I take the vehicle to the Ford dealership for further investigation. Classic Ford states that the vehicle will require a new engine at a cost of $7,500. Dealership cautioned against any additional miles being put on car, since a failure could result in damage to transmission. Will ask dealership for photos of damage engine components, but current engine will be kept by dealership once new engine arrives.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11447463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2022","dateComplaintFiled":"01/14/2022","vin":"2FMPK4K88HB","components":"WHEELS,UNKNOWN OR OTHER","summary":"Hello,   1. \"Other\" - I've had to replace the CV joint on the same side twice in the last two years.  -Yes you can inspect. -Safety was not at risk, I don't think.  -I had them fixed at Pauli Ford in St. Johns, MI. -No warning lights.  2. \"Wheel\" - The lugnuts are swollen on all 4 wheels.  -Yes you can inspect. -Safety and safety of others were at risk. -I'm getting them fixed at Costco with a full set of new tires.  -No warning lights","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11447554,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2022","dateComplaintFiled":"01/14/2022","vin":"2FMPK4K99HB","components":"POWER TRAIN,ENGINE","summary":"A warning lamp for the power train came on while traveling on the highway (Wrench indicator).  We stopped to check the owners manual for the meaning of the wrench indicator.  After seeing it was for the power train, we started back up and headed towards Edgefield (where we live) and get to the closest Ford dealer. After starting the vehicle back up, the warning lamp was no longer lit.  While accelerating to highway speeds entering the highway, the engine flex plate gave out and all power from the engine was lost.  The vehicle still kept power to the electrical systems (Power steering, A/C, lights, etc.) but no power was being pushed to the wheels. Had the incident happened at full highway speeds, it is unknown what damage could have occurred.   This is the assumption from myself due to the symptoms provided from the vehicle at the halt. Symptoms include: Grinding/Rattling sound from the rear of the engine, sounds more prevalent at idle and when shifting into gear, loss of power to wheels, and no other systems have issue after incident.  Vehicle is currently at Herlong Ford (SC Ford Dealer) awaiting diagnostic and possible maintenance after the incident.  I would assume the vehicle would be available for inspection upon request.  After conducting research, we are now aware of a known recall on this specific vehicle for its age and time of manufacturing.  The owned vehicle falls into the criteria for the recall but it is unknown why it is not noted on the vehicle history/Ford recall center.  The vehicle was manufactured at the Oakville plant, falls within the recall years 2013-2018, and has shown all symptoms pertaining to the recall that is open on other vehicles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11447365,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2022","dateComplaintFiled":"01/13/2022","vin":" 2FMPK4G96H","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was idle, he heard abnormal knocking and ticking sounds coming from the engine. There was no warning light illuminated. The dealer was notified of the failure and advised the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V427000 (Power Train) because the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 101,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11447228,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"01/12/2022","vin":"2FMPK3J99HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated upon starting her vehicle, a loud rattling noise would emit from the engine without warning. The contact had taken the vehicle to a dealer where they diagnosed the vehicle with a cracked flex plate. The contact was informed that the flywheel, flex plate, torque converter, and nuts and bolts all needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 18V390000 (Power Train) which she linked to the failure. The manufacturer was notified, and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11446454,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"01/06/2022","vin":"2FMPK3J93HB","components":"POWER TRAIN,ENGINE","summary":"head gasket engineering defect - failed. - coolant leaking in cylinder - engine cracked - only 67,000 miles - was under warranty on years but over on mileage by 7,000 - refused to assist with cost of replacing engine - out of pocket cost close to 11,000 - 2,000 (recouped 1500) was for diagnosis from local garage and 9,000 for engine at Ford Dealership. No assistance with rental car, as well. Replacing engine lead time is 3 months! This is the only vehicle in household. Ford is aware of the engineering defect - has recently revised engineering to correct - a recall should be performed on cars from 2016 thru 2018 with Ford. The consumer should NOT be responsible for an engineering defect. These problems can surface as quick as 20,000 miles. Again! Coolant leak in cylinder destroyed the engine. Where are the Technical Service Bulletins on these vehicles!!? Prestine maintenance records follow this car - no fault of consumer - this is 100 percent Ford's fault. These need to be recalled immediately before a fatal accident occurs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11446365,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2022","dateComplaintFiled":"01/05/2022","vin":"2FMPK4K90HB","components":"VISIBILITY","summary":"The contact owns a 2017 Ford Edge. The contact stated that when his wife started the vehicle inside the garage, the rear windshield shattered. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11445284,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"12/28/2021","vin":"2fmpk3g95hb","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the coolant had been escaping from the vehicle without warning. The contact stated that while driving at various speeds, a large amount of white smoke with a bluish hue began to emit from the exhaust pipe without warning. The contact then took the vehicle to McLarty Ford (3232 Summerhill Rd, Texarkana, TX 75503) where the mechanic informed her that coolant had been leaking into the oil reservoir and that the engine needed to be replaced. The contact then drove the vehicle to her father's home and the next day, the vehicle failed to start after multiple attempts. The contact had the vehicle towed to Elliott Ford (2055 Burton Rd, Mt Pleasant, TX 75455) where they confirmed that the engine needed to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. No further assistance was provided. The vehicle was not repaired. The failure mileage was approximately 75,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11445152,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2021","dateComplaintFiled":"12/27/2021","vin":"2FMPK3K91HB","components":"VISIBILITY/WIPER","summary":"Rear panoramic sunroof glass curving crack. Parked in driveway when happened. Not moving.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11444496,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2021","dateComplaintFiled":"12/20/2021","vin":"2FMPK4AP7HB","components":"STRUCTURE","summary":"While driving on August 8, 2021, I heard a pop on my 2071 Ford Edge panoramic tempered glass roof. I subsequently found a crack/break when I was cleaning the glass roof. I notified the Ford Dealership (FD) (Lithia Ford of Fresno California) on my next oil change on December 15, 2021.   Based on my ocular inspection the crack/break appears to emanate from a bubble in the tempered glass roof as opposed to FD\u2019s opinion that object impact caused the cracking.   In my online research, cracking, popping and even exploding without impact have happened to tempered automotive glasses have occurred across different vehicle models across different vehicle manufacturers.   The presence of bubbles in the manufacturing process have caused weak points across the surfaces of many tempered automotive glass resulting in cracking, breaking, popping and exploding. When this occurs, vehicle occupants as well as other moving motorists could be injured.   The tempered automotive glass that exhibit bubbles should not be installed by vehicle manufacturers like Ford.  Intensified quality control of tempered automotive glass should be done by vehicle manufacturers before these are installed.   Tempered panoramic glass roofing ( sunroof & moonroof) found with bubbles that are installed in all vehicles should be inspected and replaced if necessary to prevent injury to vehicle occupants and moving motorists.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11444124,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2021","dateComplaintFiled":"12/17/2021","vin":"2fmpk4j96hb","components":"ENGINE","summary":"The check engine light came on summer 2021. Message P0302. It was diagnosed by the Ford dealer as coolant leaking into the engine which could lead to engine failure when driving. Entire engine needed to be replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11442432,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2021","dateComplaintFiled":"12/02/2021","vin":"2FMPK4K9XHB","components":"UNKNOWN OR OTHER","summary":"My APIM has failed. It Will cost $900 to replace it at the Ford Dealership where I purchased it used 1 1/2 years ago. Why isn't there a recall on this for 2017 Edge?   Thanks","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11442041,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2021","dateComplaintFiled":"11/29/2021","vin":"2fmpk3j98hb","components":"ENGINE","summary":"My car stated hesitating when you\u2019re trying to accelerate and slightly shaking a couple days before my check engine light turned on. I took it to a local mechanic which informed me they did a test and my coolant mixed with the oil. They made a call to Ford and was informed that the only option was to replace the whole engine. He was unable to repair it because understaffed went to two other mechanics and they also were unable to help. My car is now with Ford dealership for more than 2 weeks and was just again diagnosed for $159 and they once again confirmed I will need a whole new engine at just over 70,000 miles $8400 and no idea when they will be able to get the parts in\u2026 could be 3 months.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11440218,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2021","dateComplaintFiled":"11/12/2021","vin":"2FMPK3K98HB","components":"ENGINE","summary":"the coolant leaked onto the coil of the motor & now my motor has to be replaced-extended warranty ran out & now looking at 8500-9000k to replace engine. my car is in immaculate condition, well maintained & I paid 40,000k when I purchased in 2017- has 84,000k miles.I have read online at CarGurus complaint after complaint of the same exact problem. The technician at Freedom Ford advised that this has happened to numerous 2.0L Ecoboost motors from 2017-2019 & now the motors have been changed & the problem no longer occurs after 2019. He says that he knows of no recalls. Ford is very well aware of the problem & should do a recall- we paid good money for these cars & they should last longer.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11440244,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2021","dateComplaintFiled":"11/12/2021","vin":"2FMPK3K97HB","components":"ENGINE","summary":"2.0 Ecoboost engine failure. Driving car, started smoking, check engine light came on, lost power, pulled to the side of the road to avoid being hit by traffic, vehicle stalled and stopped. Engine had to be replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11439610,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2021","dateComplaintFiled":"11/07/2021","vin":"2FMPK4K91HB","components":"EXTERIOR LIGHTING","summary":"I can not see a dark road in the night if there is no additional lighting, such as street lights.  I have been to the dealership and there is no brighter bulbs approved by Ford; they have repositioned the lights and it does not help.    I have missed a right turn several times and understeered.  Twice I have missed the road completely and ran into a ditch that was not made visable when using the dim headlights. I have hit a fence post after going into the ditch.  I made no insurance claim thinking that I was my fault that I can not see well in this vehicle.  I see several post online with complaints and concerns regarding this same issue of  the 2017 Edge Titanium not have efficient dim headlights.    This is a major safety concern.  I can not see to safely drive at night on dark roads such as in the country.  I can not see the road ahead of me more that a couple of feet and not at all when turning right.    I bought the car from a dealership in spring this year, 2021.  I seldom drive at night and I finally decided it is a vehicle issue not my personal issue with not being able to see the road at night.  I will be going back to the dealership...again.  It looks like I will have to buy a different car since there is nothing that can be done to make this car safe!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11438383,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2021","dateComplaintFiled":"10/27/2021","vin":"2FMPK4J97HB","components":"ENGINE","summary":"My car started rough idling, about a week after that the check engine light came on. We took it to get checked out, the code was for a misfire on cylinder 2. The technician performed an inspection and informed us that we needed new spark plugs and ignition coil.  After installing the new parts, the technician noticed coolant inside the cylinders and the engine, there was also white smoke coming out of the tailpipe when starting the vehicle. Our technician did some more research and came across a service bulletin from Ford (19-2346) regarding 2.0 L Ecoboost engines. Our Ford Edge falls under the service bulletin. The technician informed us that the only fix would be a completely new engine which we had to pay for. We have submitted this to our warranty company and have received partial coverage for the repair and parts. We were without the car for almost a month while waiting for diagnostics, parts, and repair. When we brought it in originally and were under the impression we would get the car back the same day and were planning on a 6 hour road trip to attend my son's hockey tournament. I am so thankful that we had a thorough and diligent technician who noticed the coolant, otherwise I would have taken the car on the road and I'm sure the engine would have given out on me somewhere along the way, leaving me stranded in a remote area of Alaska in freezing temperatures.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11437609,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2021","dateComplaintFiled":"10/21/2021","vin":"2fmpk4k98hb","components":"STRUCTURE","summary":"Sunroof cracked for no reason","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11437310,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2020","dateComplaintFiled":"10/19/2021","vin":"2FMPK3K90HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact\u2019s wife stated that while reversing out of a parking spot, the vehicle began to violently shake. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the transmission replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V390000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the vehicle was not under recall. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11436308,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"10/11/2021","vin":"2FMPK4K83HB","components":"POWER TRAIN","summary":"The rear differential completely blew apart while driving.  According to our mechanic, this was a complete malfunction of the vehicle which only has 69,000 miles on it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11436207,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"10/10/2021","vin":"2fmpk3j93hb","components":"UNKNOWN OR OTHER","summary":"automatic door latches and inside lights and flashers  switch on and off randomly.  It does not matter if the car is being driven or sitting overnight in the driveway. This may cause the battery to drain and require jumping off. It also allows for theft if the doors are unlocked. The problem was checked out by my  local ford dealership. A representative went for a test drive and said he only heard the door latches click one time so it was not bad enough to worry about. I was told by the ford service rep. that it could be a low voltage problem so I replaced the car battery and the electronic key batteries but the problem continues.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11435877,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2021","dateComplaintFiled":"10/07/2021","vin":"2fmpk4k86hb","components":"UNKNOWN OR OTHER","summary":"Outside temp 51*F, car auto start enabled and used.  Rear glass exploded after a 7 min warm up.  Rear defrost was on.  Rear wiper used once to clear morning dew.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11435953,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"10/07/2021","vin":"2FMPK3K92HB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated. The accelerator pedal was depressed however, the vehicle failed to respond. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign number 18V390000 (Power Train). The failure mileage was 95,274.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11435955,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2021","dateComplaintFiled":"10/07/2021","vin":"2FMPK3G97HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact received a recall notification for NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11435508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2021","dateComplaintFiled":"10/05/2021","vin":"99999999999","components":"SERVICE BRAKES","summary":"2017 FORD EDGE. CONSUMER WRITES IN REGARDS TO POTENTIAL LEAK OF FRONT BRAKE HOSES.  THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE THE REPAIR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11435354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"10/04/2021","vin":"2fmpk4k94hb","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact then took the vehicle to a dealer where she was informed that the engine had misfired. Upon further investigation, it was discovered that coolant had leaked into the engine cylinder which resulted in engine failure. The contact had the engine replaced by the dealer. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 77,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11434566,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2021","dateComplaintFiled":"09/27/2021","vin":"2FMPK4J99HB","components":"ENGINE","summary":"Engine rebuilt at 40k miles in 12/2018.  Engine started burning the engine coolant at 90k miles 08/2021.  The car while driving goes into a low power mode which stops the car from accelerating. Car is currently at the dealership awaiting parts for another engine rebuild replacing the same parts.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11434261,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2021","dateComplaintFiled":"09/24/2021","vin":"2FMPK3J97HB","components":"UNKNOWN OR OTHER","summary":"Bought a used 2017 Ford Edge in June of 2021 75K miles. Approx. three weeks later the check engine light came on. Diagnostic code was misfire in the number 2 cylinder. Spark plugs and coil packs were replaced. Check engine light remained on. Several days later check engine light went off. Brought the car in for a recall fix on brake hose and spoke with Ford technician that I was getting ready to travel to TN and wanted to make sure that it was safe to do so. Assured that it would be fine.   During the course of our trip to TN the check engine light came on and off several times. On our way home noticed the heat wasn't working very well. Before we left the hotel in the morning checked coolant level and it was low. Filled it up and continued on our way home. Since then every three days coolant level is low. Starting up in the morning puff of white smoke comes out the pipe. Out of Fords warranty and a loan on a car I have had three months with a major problem. Did some research only to find this is a common problem that could potentially cause a fire. Dealer says I need a new engine...and I have to pay for it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11434149,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2021","dateComplaintFiled":"09/23/2021","vin":"2FMPK4G94HB","components":"ENGINE","summary":"Engine is the 2 liter turbo version, when started the engine missed fired and ran rough which caused the check engine light to come on at ~58,000 miles. Took car to Roush Ford (Columbus Ohio) and dealer confirmed the misfire was caused by coolant leaking into engine. Dealer said a long block and related parts would be ordered to fix the problem. Now waiting for call from dealer to repair, no time frame given but they stated repair time would be long. Continue to drive car with engine light coming on and misfires at startup, hope car does not fail on freeway. Repairs may be covered by Ford but no info about rental car at Ford expense. Also have a 2015 Edge with same turbo engine which could fail the same way at any time as it has 80,000 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11433906,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2021","dateComplaintFiled":"09/21/2021","vin":"2fmpk4k92hb","components":"ENGINE","summary":"mechanic told me that radiator fluid was leaking into the number 2 cylinder which could cause the car to lose power. motor is a 2.0 eco boost. car has 62000 miles. i believe this is a very dangerous situation going down a busy highway or actually anytime. ford has known about this problem for a long time but has failed to do anything. mechanic told me many 2.0 motors has this problem of anti-freeze leaking into motor and ford issued a message about the problem to ford dealerships and how to fix it. their should be a recall to fix the problem before something bad happens. thank you","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11433355,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2021","dateComplaintFiled":"09/17/2021","vin":"2FMPK4G92HB","components":"ENGINE","summary":"Car was mysteriously losing coolant which would lead to overheating. We would have to fill the coolant tank two times a month. When brought to the mechanic to find the leak, none could be found.  Check engine light would go on and off periodically. One day, the car randomly wouldn't start.  Being told by the mechanic that there is a catastrophic engine failure and the whole motor and turbo would need to be replaced. He said he had the same year and model come in not 2 months prior with the exact same issues.   Coolant was leaking within the engine, hence why it couldn't be found during normal tests.  a 2017 motor with less than 100,000 miles should not be experiencing engine failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11433254,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2021","dateComplaintFiled":"09/16/2021","vin":"2FMPK3J98HB","components":"SERVICE BRAKES","summary":"I received a letter from ford in May that there was a recall on my model ford fusion. I have called my ford dealer 3 times since May and they keep saying they haven't received the parts for this recall. Am I putting my family at risk by driving my vehicle? How much longer can I expect to wait? On may 5th I had front and back rotors replaced because my brakes were making a strange noise when I pressed on them. Is this part of the recall problem?  If it is shouldn't I get a refund for the work done? It cost me $667.85  Thank you for your time.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11432750,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"09/13/2021","vin":"2FMPK3J86HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact took the vehicle to the local dealer and an appointment date was scheduled for July 2, 2021. The contact stated that the recall repair part was however given to another vehicle owner to repair their vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11432575,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2021","dateComplaintFiled":"09/11/2021","vin":"2FMPK4J99HB","components":"ENGINE","summary":"My 3 \u00bd year old Ford Edge needs a new engine.  It is a known problem with Ford Motor company and I believe there should be, if not a class action lawsuit against the company.  My car is past the standard powertrain warranty and I declined extended warranty when I purchased the car.  The check engine light came in.  I took it to car dealer to figure out what was wrong and Kenny Ross Ford in Adamsburg, PA said I need a new engine.  It is a 2017 Ford Edge with 73,000 miles.  The local service center said it would be about 8-9k to fix it.  There was not an issue with the vehicle reported under warranty.  It sputtered a bit over the past three years, but I thought nothing of it.   Normally I would just say it\u2019s my bad luck, however this is a known problem with Ford Motor company.  When my wife dropped the car off the dealership, the gentlemen at the dealer said he hopes it isn\u2019t an engine replacement because it is common for that car.  He didn\u2019t even look at the car before saying that and he knew exactly what was going on.  My wife told me about it so I immediately looked online.   (See link at the end of this message with similar complaints about this car) One owner said they contacted the Kentucky attorney general\u2019s office as well.   Some of them said they had to replace the engine a second time after two years.  Hundreds of people are reporting the SAME EXACT PROBLEM and it appears like the new motor they put eventually fails again.  I feel that Ford Motor is purposefully hiding a design flaw and don\u2019t want to issue a recall because of the cost.  I feel cheated and I want them to replace my motor at no cost or buy my car back from me at full KBB trade in value at excellent condition.   I contacted them directly on Friday and informed them that I was contacting the attorney generals office.  I told them I want an engine replacement and I should not be responsible for it.    https://www.cargurus.com/Cars/Discussion-t69477_ds1054339","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11432200,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2020","dateComplaintFiled":"09/08/2021","vin":"2FMPK4J86HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that the part for the recall repair was on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11432038,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2021","dateComplaintFiled":"09/07/2021","vin":"2FMPK4J91HB","components":"POWER TRAIN,ENGINE","summary":"On Monday August 30th 2021 while driving the warning light stating that the engine was overheating came on. The engine was stopped and coolant level was checked and shown to be low within the engine. Coolant was refilled and the engine seemed to stabilize. On September 3rd 2021 the same overheating censor came on again and the car was taken to a licensed Ford dealer for emergency maintenance. On September 7th 2021 the repair shop called and reported that the issue was a leak in the cylinder for the coolant in the engine and that the entire engine would have to be replaced. The cost of the repair was quoted as $7636 plus tax. The car is only just over 62,000 miles with the warranty period having ended at 60,000 miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11431405,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2021","dateComplaintFiled":"09/01/2021","vin":"2FMPK4G96HB","components":"ENGINE","summary":"Engine overheating due to a KNOWN issue with coolant leaking into the cylinders of the 2017 Ford Edge. Ford knows about this issue as I have seen it reported on several different sites. This should be recalled as my vehicle began to overheat while I was driving. This puts my wife and my family at danger. I had my car serviced at the Ford dealership since it was purchased and this issue was never brought up. So this is not a servicing issue it is an issue with the engine itself.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11430973,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2021","dateComplaintFiled":"08/30/2021","vin":"2FMPK3K99HB","components":"SERVICE BRAKES","summary":"RECALL IS STILL INCOMPLETE BY THE MIDWAY DEALER IN MIAMI SINCE MAY 2021","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11430468,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2021","dateComplaintFiled":"08/25/2021","vin":"2FMPK4K97HB","components":"ENGINE AND ENGINE COOLING","summary":"The engine in the 2017 Ford Explorer has a history of seizing, catching fire and failure without notice.  This could cause serious injury or death.   This is a very well known problem at Ford Motor Company and they are doing nothing to fix it. In fact they are hiding from it.    The internet is loaded with information on this.  The coolant leaks into the engine and destroys it.   This has happened so much there are no more engines available in the country. It's not a matter if, it's a matter of when it will happen.   40,000 miles?  60,000 miles?   My car has 77,000 miles.    Ford is asking customers replace the engine at $7700 to the customer.  There should be a recall and replacement process from Ford Motor Company fully funded by Ford.  They engineered a bad engine.   Sold it to the public.  And they are ignoring the safety of the public for money.     I have dealt with Morrie's Minnetonka Ford in Minnetonka Minnesota and they say Ford will not recall the engine despite the danger to the public.  As usual it's all about the money.    Happy to assist you with any details.  [XXX] [XXX] Minnetrista, MN   [XXX] [XXX] [XXX]  PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11430375,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2021","dateComplaintFiled":"08/24/2021","vin":"2fmpk3k96hb","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact stated that the brakes failed. The contact stated while driving 20 MPH and attempting to stop the vehicle, the brake pedal was engaged, and the brake pedal went to the floorboard. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the brake master cylinder and brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 35,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11429732,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"08/19/2021","vin":"2FMPK3K99HB","components":"SERVICE BRAKES","summary":"I received a Safety Recall Notice number 20S42/NHTSA Recall 20V-469 in May, 2021. Since then I have been unable to have the problem resolved by Ford Motor Company due to as they say \"waiting for parts to be delivered to dealership.\" Is this acceptable? Where's the urgency due to a safety recall? Can you help? I have contacted the local dealership over 5 times to see when this safety recall can be taken care of.  Each time the response is the same.   They have no parts and they are on backorder.  Required to call back at a later date.First recall notice was received September 2020,  Latest recall notice May 2021.   Recall has not been completed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11429220,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2020","dateComplaintFiled":"08/16/2021","vin":"2fmpk4ap3hb","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11429234,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2021","dateComplaintFiled":"08/16/2021","vin":"2FMPK4K96HB","components":"ENGINE","summary":"In the Ford Edge Titanium model (I own a 2017), the 2.0L engine developed a crack in the long block between cylinders. This causes coolant to leak in the cylinders and the spark plug to seize. The engine will miss-fire and could stop running.  This has happened to a multitude of Ford Edges and Escapes with the 2.0L engine. Ford is very aware of this issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11429295,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2021","dateComplaintFiled":"08/16/2021","vin":"2FMPK4K93HB","components":"FUEL SYSTEM, GASOLINE","summary":"2017 Ford Edge - we were driving along at approximately 50 mph when all of a sudden the vehicle lost power and it slowed down very fast.  The car in back of us almost hit us!  We limped along until we could shut the car off.  It cleared up temporarily but happened twice on way to local mechanic.  His engine analyzer did not show anything and the car ran fine for a couple of weeks so I thought maybe there had been some bad gasoline.   Then it happened again several times.  It was this second series of incidents when we almost had a crash.  In driving 10 miles to return to the local mechanic it decelerated 5 times and stalled each time.  Now both the check engine light and the wrench warning lights come on.   The mechanic's engine analyzer now shows the throttle body is defective.  Since he does not have the part in stock we are still waiting to have it repaired.  A Ford service dealer has not yet looked at the car.  I may now take it to a Ford dealer but getting there is risky.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11429148,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2021","dateComplaintFiled":"08/15/2021","vin":"2FMPK4J98HB","components":"ENGINE","summary":"Driving Edge with 62,000 miles on it and had a Check Engine Light later determined to be P303 (cylinder 3 misfire). I replaced coolant after finding the reservoir low. I noticed white smoke and misfiring engine at first start. The engine stuttered on the freeway and was unsafe. Ford Dealership determined a coolant leak caused this issue and will replace the engine minus my deductible on my extended service plan. As I understand it, this ecoboost engine is prone to this defect. I am only getting a rental car for 5 days on a job that will be much longer.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11428387,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2021","dateComplaintFiled":"08/09/2021","vin":"2FMPK3J99HB","components":"ENGINE","summary":"On way to beach on 6/6/2021 the check engine light came on and warning that car may be overheating came on, pulled to side of road until car cooled down. It ran hot but was full of coolant and not leaking. Took to to Moyer Ford in Foley, Al on 6/7/2021 with 65243 miles on car and was told would need new engine for this 2017 Ford Edge with less than 70,000 miles in it. Spent $5,500 for a new engine on a vehicle with less than $70,000 and 4 years old.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11427668,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2021","dateComplaintFiled":"08/03/2021","vin":"2FMPK4K90HB","components":"POWER TRAIN","summary":"THE 3RD CYLINDER MANUFACTURE MALFUNCTION CAUSING COOLANT TO LEAK INTO THE ENGINE AND REQUIRING A REPLACEMENT OF THE LONG BLOCK ENGINE. THERE IS CURRENTLY A TSB BUT NO RECALL. PLEASE SEE FORD TSB 19-2208. MY CHECK ENGINE LIGHT COMES ON AND THE CODE IS TO REPLACE THE 3 COIL CYLINDER WHICH HAS BEEN DONE THE VEHICLE WAS SEEN AT FORD AND NO DIAGNOSTIC DONE AS SOON AS I TOLD THEM I WAS ADDING COOLANT DAILY THEY WERE AWARE OF THE ISSUE AND NEEDED REPAIRS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11426988,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2021","dateComplaintFiled":"07/29/2021","vin":"2FMPK3J85HB","components":"STRUCTURE","summary":"2017 ford Edge Rear panoramic glass randomly cracked while parked. Took to dealer they said it was stress cracks that it would cost approximately $1800.00 to replace. Car has 37,000 miles and is out of warranty. Poor quality and craftsmanship should not be on the consumer's nor should car insurance have to pay for these repairs.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11426728,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2021","dateComplaintFiled":"07/27/2021","vin":"2FMPK4K95HB","components":"ENGINE","summary":"Coolant leaking into engine.  Check engine light came on 07/11/2021. Took vehicle to local auto store for diagnostic test.  Was told a mid ire in cylinder 2.  Took vehicle to neighborhood auto shop on 07/12. Mechanic said it was the same issue to take it to the dealership due to the warranty.  Brought my vehicle to dealership on 07/13. On the way to the dealership my vehicle died out on the expressway. After 6 hours of waiting, was told did not know what was causing the problem but needed to keep it.  Was not provided another vehicle. I had to come out of pocket for a rental.  Called on 7/20 and was told it might be my transmission and low engine coolant. Called again on 07/23, was told it was the battery. I called on 7/26 was told I need a new engine.  There are complaints about this issue. Ford motor company knows about the issue.  This issue with the vehicle could has caused serious injury or death to me or my family. The lack of communication is horrible.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11426106,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2021","dateComplaintFiled":"07/23/2021","vin":"2FMPK3J90HB","components":"POWER TRAIN,ENGINE","summary":"Vehicle began exhibiting a loud rattle from the engine at idle. Took vehicle to dealer and they identified it as a cracked flex plate (flexplate). While vehicle was still drivable at the time, the flex plate had the potential to fully fail at any time, which would cause power loss to the wheels. Vehicle has 62000 miles, just outside of power train warranty, and expected to cost $5000 to $10000 to repair.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11425919,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2019","dateComplaintFiled":"07/22/2021","vin":"2FMPK3G96HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving approximately 30 mph, the brake pedal was depressed and went to the floorboard. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed however, the brake pedal was mushy. The brake pedal went to the floorboard. The contact stated that the vehicle ran over a curb and an embankment. The parking brake was engaged to stop the vehicle. There was no warning light illuminated. The vehicle was towed to the local dealer to be diagnosed. the contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired however, the failure recurred. The failure mileage was approximately 24,000. Consumer stated vehicle was taken to dealer and inspected and determined brake lines ruptured. Consumer never received a recall prior to the incident. Complaint number is [XXX].  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).\u201d *JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11426000,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2021","dateComplaintFiled":"07/22/2021","vin":"2FMPK3K99HB","components":"ENGINE AND ENGINE COOLING","summary":"I have a ecoboost engine on my Ford Edge that has known issues from Ford. Currently after driving past the 60k mile warranty cylinder 4 on my engine started leaking coolant into the engine block. I took my car to Ford to get it checked because I started to get notifications that the engine was overheating while in the car with my toddler. The mechanic informed me later that there was a TSB 19-2346 on my car and many others like it. I was told Ford would no help in anyway with replacing the engine. There was supposed to be a sensor inside my car to let me know about the coolant levelling dropping the way they have been but there wasn\u2019t even that. The car only let me know of the issue at the end when it started overheating to dangerous levels","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11425605,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2021","dateComplaintFiled":"07/20/2021","vin":"2FMPK4J80HB","components":"SERVICE BRAKES","summary":"After received a recall notice for 20S42 in May 2021 I have contacted local dealerships weekly and they have continued to tell me that they can't get the parts from Ford.  I called Ford today and they tell me that the parts that they originally sent out still have a defect so they are going to be issuing new parts and a NEW recall notice at the end of July.  It is ridiculous for it to take this long to resolve something that has been deemed a safety issue.  Also, the dealerships do not seem to have this information because all they know is \"they can't get the parts\".   The backorder/issue with parts should have been communicated to the dealerships and vehicle owners.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11424746,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2021","dateComplaintFiled":"07/14/2021","vin":"2FMPK3K99HB","components":"ENGINE","summary":"The engine block is cracked and fluid is leaking into the cylinders.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11424562,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2021","dateComplaintFiled":"07/13/2021","vin":"2FMPK4J87HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to the recall was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11424350,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"07/12/2021","vin":"2FMPK4J97HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact's husband owned a 2017 Ford Edge. The contact had initially received a recall notice for NHTSA Campaign Number: 20V469000(SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); however, the part for the recall repair was unavailable. The contact stated that while her son was driving and had approached a stop sign, the brake pedal failed upon depression and collided with another vehicle. The contact was uncertain if any warning lights illuminated prior to the failure. The airbags deployed upon impact. The contact nor any other individuals involved in the accident were injured. A police report was filed. Due to the failure, the vehicle was towed to an independent mechanic where it had been deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been destroyed. The failure mileage was unknown.  *  (RECALL RELATED INCIDENT) TS","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11424464,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"07/12/2021","vin":"2FMPK4G9XHB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the brake pedal was applied however, was slow to respond. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11424459,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"07/12/2021","vin":"2FMPK4AP0HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was available after going to the 3rd dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Vehicle has been repaired.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11423858,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2021","dateComplaintFiled":"07/07/2021","vin":"2FMPK3G93HB","components":"ENGINE","summary":"The engine of my 2017 Ford Edge began to misfire intermittently in 2019. When it was finally able to be diagnosed in 2020, it was determined fuel had escaped around a spark plug. The spark plugs were replaced. Approximately one year later, the issue began again. Upon further inspection, it was found that a head gasket had gone bad. While there is not definite evidence of a coolant leak, it is suspected a leak may have initiated the issue. Research has also indicated the engine block is most likely cracked. While driving, the engine would often lull and stop accelerating. This happened several times as I attempted to drive down the interstate, being forced to exit the highway due to not being able to move with the speed of traffic. After the first repair of the spark plugs, the car seemed to drive fine, however, they shouldn't have gone bad within a year of install indicating a much larger issue. The car is unable to be driven. Even with replacing the head gasket, I do not feel the car would be safe with a cracked engine block. Nor should the motor have gone bad this soon.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11423647,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"07/06/2021","vin":"2FMPK4K93HB","components":"ENGINE","summary":"The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The contact also took the vehicle to an independent mechanic and was also informed that the engine needed to be replaced. The vehicle was taken back to the local dealer and the engine was replaced. The manufacturer was informed of the failure. The failure mileage was approximately 69,000. The consumer stated she was told not to drive the vehicle anymore due to the fact the engine might freeze up and spent $5400 to have the engine repaired.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11423395,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2021","dateComplaintFiled":"07/04/2021","vin":"2fmpk3k99hb","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"Engine defect - Coolant leaking into cyclinder- requires whole new engine","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11423084,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"07/01/2021","vin":"2fmpk4j99hb","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11422917,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2021","dateComplaintFiled":"06/30/2021","vin":"2FMPK3K96HB","components":"STEERING","summary":"I was backing up into a driveway (very slight incline) when my power steering went out. Lights came on stating, \"Steering assist fault, service required\" and \"service advanced trac.\" I could barely turn my wheel. There was no earlier warning of this issue and I had just driven 3 hours on the highway so was fortunate that it didn't fail while on the road.  I tried restarting my car a few times and then I called a Ford dealer. The car was towed in for a diagnostic. This revealed that the EPAS rack failed and needed to be replaced with an estimate of over $3000. The purpose of EPAS is to enhance the steering ability for the driver, but the car is not steerable without its proper functioning which is a huge safety hazard to the driver and anyone else near them on the road.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11423026,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2021","dateComplaintFiled":"06/30/2021","vin":"2FMPK3G96HB","components":"ENGINE","summary":"Service Code P0302 and P0316 indicating Cylinder #2 malfunction/misfiring---2017 FORD Edge SE FWD 2.0L EcoBoost. Check engine light came on at 59,995 miles, Sunday, March 28, 2021.   Thus far, no one in danger. But some of the symptoms of this inherent, internal engine, failure code make the operation of the vehicle dangerous. The vehicle may stop abruptly or stall out. Occasionally, engine runs rough, shakes with hesitations and jerks with acceleration.   06/18/2021 inspected at Pinnacle FORD in Nicholasville, Ky. \"Allowed engine to reach operation temperature and pressurized for 5 hours, 8 PSI drop in pressure. Removed spark plug and used borescope to verify coolant intrusion in the cylinder. Customer given estimate for long block rebuild\".  The engine light came on & off (more often) for the next 4 weeks or so after 3/29/2021. I stopped by the dealer on Monday, 3/29 to get appointment.They were 2 1/2 weeks out booking appointments.Approximately 3 weeks passed without definite symptoms or smell, engine light off & on.Had a friend mechanic look at hoses and the like, without finding any leakage, smell of antifreeze, etc. Tested P0302 diagnostic code. Changed the spark plugs. As a result, for about 2 week period of no light illumination, no smell.Came on again prior to getting an appointment prior to Memorial Weekend, and the service center was again booked 2 weeks out.Per my schedule and theirs, I scheduled an appointment at the 3 weeks timeframe. Dropped it off 06/17/2021 after hours.     See Technical Service Bulletin 19-2346, 19 December 2019 https://www.serviceadvisor.dealerconnection.com  REF: https://fordauthority.com/202/12/new-lawsuit-targets-ford-ecoboost-four-cylinder-coolant-leaks/","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11422784,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2021","dateComplaintFiled":"06/29/2021","vin":"2FMPK4K93HB","components":"POWER TRAIN","summary":"In 2019 I had the same issue as prior report. Coolant made it's way into the engine and my engine had to be replaced. Actually occurred within warranty so Ford replaced it. On then new engine there is no warranty once I reach the original warranty in mileage / time.  Now in 2021 I am replacing a transmission that is not covered under warranty. There is a recall for transmission on 2017 and 2018, mine is a 2017, and my vin does not indicate it is subject to that recall (Recall no. 19V285000). Cost is $4,600.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11422787,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2020","dateComplaintFiled":"06/29/2021","vin":"2FMPK4K94HB","components":"POWER TRAIN","summary":"The flex plate cracked. They had to remove the transmission and replace the flex plate bolts.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11422834,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2021","dateComplaintFiled":"06/29/2021","vin":"2FMPK3J81HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. And confirmed that parts were not yet available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11422401,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"06/26/2021","vin":"2fmpk4k96hb","components":"ENGINE","summary":"Coolant leak into cylinder. Manufacture defect. Known issue by Ford but will not cover any replacement as vehicle is out of warranty by 7000 miles. A 2017 with 67000 driven by a grandma 5 mph under the speed limit should not need a new engine. Engine light comes on. Misfires. Puffs of white smoke. Didn\u2019t take to dealer as closest if 1/2 hour away. Took to local repair shop. They ran codes and said it is a known problem from Ford.  NHTSA ID Number: 10162071 Manufacturer Communication Number: TSB 19-2208 Summary Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.   This needs to be a recall or at least Ford needs to cover the replacement costs for those with issues.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11421927,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"02/14/2021","dateComplaintFiled":"06/22/2021","vin":"2FMPK4J99HB","components":"AIR BAGS","summary":"We were driving down Hwy 84 in Georgia coming from the airport a truck was making a left hand turn and turned in front of us.. We hit the car going about 30 miles an hour.. The air bags did not deploy and we suffered greatly because of this.. This happened 2/14/21..","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11420832,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2021","dateComplaintFiled":"06/14/2021","vin":"2FMPK4K91HB","components":"POWER TRAIN,ENGINE","summary":"2017 Ford edge with 79,000 miles began to make a loud engine rattle, it almost sounded like someone had put a semi-engine in it overnight. No check engine lights ever appeared. Took it to a local shop and they came out to look at it and said it sounded really bad and I needed to tow it to a Ford House immediately. Once Ford took it apart they found that the flywheel had cracked, and it caused my crankshaft to crack as well. They're saying I need a complete engine replacement for $8,000. Big safety issue that no check engine light never came on with complete engine failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11420888,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2021","dateComplaintFiled":"06/14/2021","vin":"2FMPK3J94HB","components":"SERVICE BRAKES","summary":"On May 24, 2021 my brakes failed on my 2017 Ford Edge and it was towed to Baxter Ford in Omaha NE (dealership  where I purchased the vehicle).  Baxter determined this was due to Safety recall 20S42 / NHTSA recall 20V-469.  After repair was made on the front flexible brake lines the car was still not performing correctly and Baxter determined the right rear brake line also needed to replaced.  This was not covered under the recall or the warranty.  I called my ASE certified mechanic, who has been servicing all of my vehicles for over 10 years, to discuss with them.  They told me the front and rear brakes lines are separate from each other, but they have been servicing many Ford vehicles with same rear brake line problem and just had 2 Ford F150's the previous week, one with about the same mileage as my vehicle (61,000).    I am diligent with servicing my car for maintenance, oil changes and repair.  My vehicle had been in to my mechanic on Feb. 18, 2021 at 57,318 miles and all fluids were also checked and everything was fine.  On May 24, 2021 at 61,892 miles my 2 front brake lines and one rear brake all lost their fluid at the same time.   Baxter Ford filed a request with Ford to have this covered for repair and it was denied.  I contacted Ford to request to have this reviewed and was denied.  However, I was told just to hold on to my receipt in case the NHTSA files a recall and would be reimbursed at that time.   I have also talked to several other Ford vehicle owners who have experienced the same problem and I think this needs to be reviewed.    You can reach me at [XXX] or [XXX] if you have questions or need additional information.    Thank you,   [XXX]    INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11420571,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2021","dateComplaintFiled":"06/11/2021","vin":"2FMPK3J91HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle it was discovered that the brake pedal extended to the floor while depressed and the vehicle would not immediately stop. Upon inspection, it was discovered that brake fluid was leaking from the front passenger\u2019s side braking assembly. The vehicle was taken to an independent mechanic who diagnosed that the front passenger\u2019s side brake hose had failed. The hose was replaced and the failure was remedied. The manufacturer was notified of the failure. The contact was later informed that the vehicle was included in the NHTSA campaign number 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 15,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11419954,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"06/07/2021","vin":"2FMPK4K95HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact received a notification for NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part for the repair was unavailable. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11419709,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2021","dateComplaintFiled":"06/04/2021","vin":"2FMPK3J9XHB","components":"UNKNOWN OR OTHER","summary":"In February we had a knocking noise when driving 2017 Ford edge. We took into dealership and had a cracked flywheel. Currently, our 2017 edge is back in the shop with another crackes flywheel. This vehicle was taken to a Ford dealership 1 week after we purchased to replace the whole engine for 3 months. Then we are dealing with 2 cracked flywheels and have had the brake lines fail twice, which is also a recall. This vehicle is a lemon!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11419260,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2021","dateComplaintFiled":"06/01/2021","vin":"2FMPK4J91HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact received notification NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. While driving at an undisclosed speed, the brakes warning light was illuminated. The contact placed brake fluid in the vehicle however, the next day while reversing out of the driveway, the brakes locked up. The contact used the parking brake to stop the vehicle. The vehicle was not diagnosed. The contact noticed brake fluid leaking from the front passenger\u2019s side of the vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11419205,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"06/01/2021","vin":"2FMPK4G93HB","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2017 Ford Edge. The contact stated that the vehicle was parked when he noticed that there was water in the rear tail light assembly. The dealer recommended that the rear tail light assembly be replaced prior to the brake recall repair. The contact stated that he should not be responsible to pay for the defect of the rear tail light assembly filling up with water. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 72,910.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11419241,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2021","dateComplaintFiled":"06/01/2021","vin":"2FMPK3J91HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"Service light came on then overheat light - took to dealer to check. Told by service guy that the tech has performed a long pressure test on the coolant system to find a leak. There are no external leaks so we checked and found coolant intrusion inside the cylinder head. The fix for that is a complete engine assembly.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11418780,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2021","dateComplaintFiled":"05/27/2021","vin":"2FMPK4J93HB","components":"SERVICE BRAKES","summary":"On my 2017 Edge, the brakes \"grab\" rather than stopping smoothly.  This winter, driving on snow covered roads, you couldn't slow up approaching a stop light without the ABS system coming into play.  There was no gentle way of stopping the car.  Tapping the brakes is like a \"panic\" stop with a regular vehicle.  Ford has replaced the Brake Booster on 2015-2016 models but not 2017.  Refer to TSB# SSM-45857.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11418516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2021","dateComplaintFiled":"05/25/2021","vin":"2FMPK4J95HB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Edge. The contact stated that there was an abnormal sound coming from the engine at start-up. The check engine warning light was illuminated. The contact had taken the vehicle to a dealer where a pressure test was performed. The test showed that coolant had been leaking into the cylinder block. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 75,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11418160,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2021","dateComplaintFiled":"05/22/2021","vin":"2FMPK3K90HB","components":"STRUCTURE","summary":"We are having an ongoing issue with the tailgate malfunctioning of our 2017 Ford Edge Titanium. The tailgate will suddenly will not open for no reason after pushing the remote as well as the button on the hatch . We have tried resetting it on the menu and it will work for a while and then won\u2019t open again. I have read that other owners have reported that  it closes on their heads while putting stuff in the back. This is a safety issue because we can\u2019t get to the spare tire if need be because of a design flaw that allows no manual operation of this tailgate!!  I can\u2019t believe this issue has not been addressed by Ford or the NTSB. Very frustrated.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11418051,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2021","dateComplaintFiled":"05/21/2021","vin":"2FMPK4K87HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called a local dealer where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11417813,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2021","dateComplaintFiled":"05/19/2021","vin":"2FMPK3K9XHB","components":"POWER TRAIN","summary":"The contact owns a 2017 Ford Edge. The contact stated that while coming to a complete stop, the vehicle would start shaking violently. The contact took the vehicle to the dealer who stated that the failure was related to NHTSA Campaign Numbers: 18V390000 (Power Train) and 17V427000 (Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11417814,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2021","dateComplaintFiled":"05/19/2021","vin":"2FMPK3J95HB","components":"ENGINE","summary":"Engine light came on with 83,690 miles. Carried to local Ford dealership. Problem was coolant leakage into engine(which my research has shown  is a common issue). The solution is engine replacement at cost of around $7000. This is a known problem and Ford has yet to correct it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11417588,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2021","dateComplaintFiled":"05/18/2021","vin":"2FMPK3K97HB","components":"ENGINE","summary":"THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CONTINUED DRIVING WITH NO OTHER ISSUES. THE FOLLOWING DAY WHEN THE VEHICLE WAS STARTED, THE VEHICLE SHUDDERED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME LOCAL DEALER TO BE DIAGNOSED A SECOND TIME. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE ENGINE BLOCK AND THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11417691,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2021","dateComplaintFiled":"05/18/2021","vin":"2FMPK3J95HB","components":"ENGINE","summary":"2017 Ford  Edge w/2.0 EcoBoost engine.   Vehicle had about 64000 miles,  started vehicle in morning and it idled rough.  Check engine light came on.  I used a code reader and it showed \"random misfire, cylinder 4\"  P0304.  Reset the check engine light and drove for about 10 more days.  Started again in the morning and it idled rough causing the check engine light to come on again.  I took vehicle to Ford and they diagnosed \"fluid intrusion into cylinder walls\".  Service adviser knew exactly what it was when I described problem,  saying \"this is a common occurrence\".   Replaced engine at a cost of $5302 since it was approx. 6ooo miles out of warranty.  Found numerous online complaints about this same engine and same problem.  Ford seems to know about it because in Dec. 2019 they issued TSB #19-2346 describing the problem and the steps to fix it (new engine and the required parts to order).  many online complaints describe low coolant and overheating.  My engine would of gotten there if I hadn't taken it in to the dealer.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11416097,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"05/11/2021","vin":"2FMPK4K88HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ELK GROVE FORD (9645 AUTO CENTER DR, ELK GROVE, CA 95757, (916) 249-1630) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.  THE CONSUMER STATED WAS CONTACTED AND INFORMED THE RECALL PARTS WERE AVAILABLE 5/21. ALSO, THE CONSUMER WENT TO GET BRAKE FLEXIBLE HOSES IN WHICH THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS INFORMED THEY WOULD BE AVAILBLE IN  2 WEEKS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11415149,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2021","dateComplaintFiled":"05/04/2021","vin":"2FMPK4J83HB","components":"ELECTRICAL SYSTEM","summary":"CAR BATTERY IS DEAD; FIFTH TIME IN 3.7 YEARS.  THIS CAN HAPPEN AFTER SITTING A FEW DAYS OR JUST OVERNIGHT.   AFTER BEING CHARGED BY AAA, IT APPEARS TO BE FINE AND THE DEALER SERVICE DEPT CANNOT FIND ANYTHING WRONG ON THEIR DIAGNOSTIC TESTS.  BATTER WAS REPLACED AFTER THE 4TH TIME, BUT THE CAR DIED AGAIN 1.5 YEARS LATER.  DEALER TRIED TO FIX BY REPLACING A SHIFT SELECTOR SWITCH (TWICE) BUT THIS DID NOT SOLVE THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11415015,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2021","dateComplaintFiled":"05/03/2021","vin":"2FMPK3G96HB","components":"UNKNOWN OR OTHER,ENGINE","summary":"THE DESCRIPTION BELOW IS WHAT HAS OCCURRED WITH MY VEHICLE. IT HAS A CRACKED FLEXPLATE RESULTING IN LOUD NOISE WHEN STARTING ENGINE AND WHEN IDLE OR AT LOW SPEED. VIBRATION IN STEERING WHEEL. COULD RESULT IN LOSS OF POWER IF NOT FIXED.    NHTSA ID NUMBER: 10144200     MANUFACTURER COMMUNICATION NUMBER: SSM 47398      SUMMARY  SOME 2015-2018 EDGE VEHICLES EQUIPPED WITH A 2.0L ECOBOOST AND 6F35 TRANSMISSION MAY EXHIBIT A RATTLE NOISE FROM THE TRANSMISSION BELLHOUSING AREA WHILE RUNNING. THIS MAY BE THE RESULT OF A CRACKED ENGINE FLEXPLATE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11413658,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2021","dateComplaintFiled":"04/24/2021","vin":"2FMPK3K94HB","components":"POWER TRAIN","summary":"WHILE DRIVING #2 CYLINDER MISFIRE. CHECK ENGINE LIGHT CAME ON. ENGINE RUNS ROUGH. TOOK IT TO FORD DEALER AND DIAGNOSIS WAS COOLANT LEAK INTO #2 CYLINDER. DETERMINED ENGINE WOULD HAVE TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11413475,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2020","dateComplaintFiled":"04/23/2021","vin":"2FMPK3K95HB","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"ALERTS THAT ENGINE COOLANT TEMPERATURE IS TOO HIGH. MAKES SMOKE COME FROM THE HOOD. COUNTLESS BOTTLES OF ANTIFREEZE JUST RUN THROUGH IT. IT CAUSES THE WHOLE CAR TO JUST SHUT OFF FROM THE HEAT WHILE IN MOTION.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11413472,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2021","dateComplaintFiled":"04/22/2021","vin":"2FMPK3G99HB","components":"ENGINE","summary":"COOLANT LEAKING INTO ENGINE","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11412843,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2021","dateComplaintFiled":"04/19/2021","vin":"2FMPK4G90HB","components":"SERVICE BRAKES","summary":"WHILE DRIVING IN NEW ALBANY, INDIANA ON SATURDAY, APRIL 10, 2021, THE BRAKE LIGHTS ALL CAME ON AT ONCE.  MY HUSBAND HAD ME PULL OVER INTO A PARKING SPOT AND HE SAID THERE WAS 0 BRAKE FLUID IN THE RESERVOIR.  HE HAS WORKED ON BRAKES AS A MECHANIC HIS WHOLE LIFE (71 YO NOW) AND SAID HE HAD NEVER SEEN ANYTHING LIKE IT.  HE DROVE TO A VERY CLOSE GAS STATION AND GOT A CAN OF BRAKE FLUID AND WHEN WE GOT HOME HE HAD HIS BROTHER LOOK UNDER IT WHILE HE PUMPED THE BRAKES.  IMMEDIATELY NOTICED THE HOSE WAS RUPTURED.  TOOK IT TO HERITAGE FORD IN CORYDON, IN WHICH IS THE CLOSEST FORD DEALIERSHIP TO US.  WE FOUND PAPERWORK THAT WAS SENT IN SEPT. 2020 THAT SAID THIS WAS SAFETY RECALL NOTICE 20S42/NHTSA RECALL 20V-469.  THEY CALLED AND SAID THEY WILL NOT PAY FOR THIS.  WE CALLED THE MAIN FORD CORP. PHONE NUMBER AND THEY TOLD US THE SAME THING.  BOTH THE DEALER AND FORD CORP. SAY WE MUST PAY UPFRONT AND MAY BE ABLE TO GET OUR MONEY BACK AND THERE MAY BE A FORM BUT ALL WE GOT WAS A TOLL FREE NUMBER TO FORD CUSTOMER SERVICE AND THEY DO NOT ANSWER THE PHONE.  THIS COULD HAVE RESULTED IN FAILURE TO BRAKE OR STOP, CAUSING INJURY OR DEATH AS IT WAS IMMEDIATE WITHOUT PRIOR WARNING.  THEY ONLY REPLACED THE PASSENGER SIDE AND WILL NOT REPLACE THE PASSENGER SIDE.  THEY DID NOT CHECK THE BRAKES FOR FURTHER WEAR OR DAMAGE.  THE RECALL NOTICE, INVOICE, AND PROOF OF PAYMENT ARE ATTACHED.  THIS IS VERY DANGEROUS AND NOT RIGHT.  FORD DEALER AND MAIN CORPORATE OFFICE HAVE SAID \"THEY DON'T KNOW HOW THEY ARE GOING TO HANDLE THIS AND THAT'S WHY WE HAVE TO PAY UPFRONT.\"  WE WANT OUR MONEY BACK TO START WITH AND WANT THE OTHER SIDE REPAIRED AT THEIR EXPENSE ALONG WITH BRAKE INSPECTION.  THEY ALSO DID NOT OFFER A COURTESY VEHICLE ALTHOUGH WE ASKED REPEATEDLY FOR ONE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11408670,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2021","dateComplaintFiled":"04/18/2021","vin":"2FMPK4K87HB","components":"UNKNOWN OR OTHER","summary":"ON 5 DIFFERENT OCCASIONS, THIS VEHICLE SUDDENLY LOSES POWER & ACTS LIKE IT'S RUNNING OUT OF GAS. IT \"STUDDERS\" FOR 15-20 SECONDS & THEN BEGINS TO RUN FINE. IT SEEMS TO HAPPEN WHEN A LEFT OR RIGHT TURN HAS JUST BEEN COMPLETED. IT'S A FRIGHTENING FEELING THAT THE VEHICLE WILL NOT ACCELERATE WHEN THE GAS PEDAL IS PRESSED & YOU HAVE FAST MOVING TRAFFIC BEHIND YOU ON A BUSY CITY STREET. THE DEALERSHIP CANNOT FIND ANYTHING WRONG WITH THE VEHICLE. IT IS NOT BEING DRIVEN NOW BECAUSE WE ARE IN FEAR OF HAVING AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11408548,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2021","dateComplaintFiled":"04/17/2021","vin":"2FMPK4K91HB","components":"ENGINE","summary":"WAS DRIVING VEHICLE ENGINE LIGHT CAME ON AT 33;000 MILES  TOOK IN FOR SERVICE AND WAS TOLD IT NEEDS ENGINE ..  JUST FOUND OUT THAT THIS IS AN ISSUSE THAT IS REACCOURING    AND NEED TO BE REPLACED WITH ENGINE THAT DOESN'T HAVE THIS PROBLEM. , . WHY ISN'T FORD DOING THIS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11408199,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2020","dateComplaintFiled":"04/15/2021","vin":"2FMPK4J94HB","components":"SERVICE BRAKES","summary":"I PURCHASED FORD EDGE 2017 OCTOBER 2020 ACCEPTING THAT THERE WAS A RECALL ON THE BREAK LINES. I DIDN'T EXPECT OVER 6 MONTHS LATER TO STILL BE DRIVING A CAR WHICH COULD HAVE A BREAK FAILURE. I DRIVE MY GRANDCHILDREN A LOT. THE PARTS ARE STILL NOT AVAILABLE FOR THE FIX. CONTACTED DEALER, THEY FILED MY CASE WITH FORD, BUT STILL NO RESOLUTION. THIS IS NOT ACCEPTABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11408141,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2021","dateComplaintFiled":"04/14/2021","vin":"2FMPK4K85HB","components":"SEAT BELTS","summary":"ON APRIL 9, 2021 WE FOUND THE SEATBELT BUCKLE WOULD NOT LATCH ON THE REAR PASSENGER SIDE. I NOTIFIED THE FORD DEALERSHIP ON MONDAY, APRIL 12, THE SERVICE REPRESENTATIVE SCHEDULED ME TO BRING THE EDGE IN ON APRIL 22. ON FURTHER INSPECTION I FOUND THE SEATBELT BUCKLE TO BE BROKEN. I CALLED THE DEALERSHIP THE NEXT DAY AND WAS TOLD TO BRING IT IN AND LEAVE IT TO BE SERVICED. THE SERVICE TECHNICIAN INSPECTED THE SEATBELT BUCKLE AND FOUND IT INOPERABLE DUE TO THE INNER GUTS OF THE BUCKLE BEING BROKEN. A REPLACEMENT PART HAS BEEN ORDERED BY THE DEALERSHIP. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS AND THIS OCCURRED WITH NORMAL OPERATING CONDITIONS. THE EDGE HAS APPROXIMATELY 56,000 MILES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11407943,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2021","dateComplaintFiled":"04/13/2021","vin":"2FMPK4K91HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT GROOVE FORD LOCATED AT 10039 E. ARAPAHOE RD, CENTENNIAL, CO 80112, (720)815-9607, PHIL LONG FORD OF DENVER, LLC LOCATED AT 7887 W TUFTS AVE, DENVER, CO 80123 (844)250-4168, O'MEARA FORD LOCATED AT 400 W. 104TH AVE, NORTHGLENN, CO 80234, (303)254-5000, BARBEE'S FREEWAY FORD, INC. LOCATED AT 4471 E. EVANS AVE, DENVER, CO 80222, (303)584-6600) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11407716,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2021","dateComplaintFiled":"04/12/2021","vin":"2FMPK4G90HB","components":"SERVICE BRAKES","summary":"VEHICLE IN MOTION ON CITY STREET BRAKE FLUID WARNING SYSTEM WENT OFF.  PULLED OVER AND FOUND OUT BRAKE FLUID RESERVOIR WAS COMPLETELY DRY.  TOOK IT TO HERITAGE FORD IN CORYDON, IN AS THERE IS A RECALL FOR THIS FROM SEPT. 2020 BUT NO PARTS AVAILABLE.  THEY HAVE SAID 3 DAYS TO REPAIR ONLY ONE BRAKE LINE AND WE HAVE TO PAY OUT OF POCKET, NO RENTAL CAR.  WE CALLED FORD CORPORATE OFFICE AND ARE ADVISED OF THE SAME.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11407064,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2021","dateComplaintFiled":"04/08/2021","vin":"2FMPK4J91HB","components":"POWER TRAIN,AIR BAGS,SERVICE BRAKES","summary":"DRIVING DOWN THE HIGHWAY I PRESSED DOWN ON THE BRAKE THE CAR WAS NOT STOPPING WHILE THE BRAKE PEDDLE WENT STRAIGHT TO THE FLOOR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11407067,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2021","dateComplaintFiled":"04/08/2021","vin":"2FMPK4J91HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO AL PACKER'S WHITE MARSH FORD LLC (9801 PULASKI HWY, MIDDLE RIVER, MD 21220) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE WHERE THE BRAKES FAILED TO OPERATE AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11407153,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2021","dateComplaintFiled":"04/08/2021","vin":"2FMPK3K9XHB","components":"POWER TRAIN,ENGINE","summary":"AT ROUGHLY 77,500 MILES OUR ENGINE STARTING MISFIRING BOTH WHILE STATIONARY AND IN MOTION. THE CHECK ENGINE LIGHT CAME ON. WE PULLED CODE P0305, INDICATING CYLINDER #2 MISFIRE. WE REPLACED THE COILS AND SPARK PLUGS AND THE ENGINE CONTINUED TO MISFIRE. WE THEN BEGAN HEARING FLUID MOVING BEHIND OUR DASH BOARD AND NOTICED THAT THE COOLANT TANK WAS LOW BUT NO VISIBLE COOLANT LEAK WAS FOUND. WE TOOK THE CAR TO A LOCAL FORD DEALER'S SERVICE CENTER (WOODHOUSE FORD - OMAHA, NE) FOR INSPECTION AND DIAGNOSIS. THEY CONFIRMED THAT ENGINE COOLANT WAS LEAKING INTO CYLINDER #2, CAUSING THE MISFIRE. IT WAS ALSO LEAKING INTO THE HEATING ELEMENT, CAUSING A PUTRID SMELL IN THE CAB OF THE VEHICLE AND THE RUSHING FLUID SOUND BEHIND THE DASHBOARD. THEY CONFIRMED THIS IS RELATED TO FORD TSB 19-2346. FORD STATED THAT THE REPAIR REQUIRES A $6300 REPLACEMENT ENGINE AND THEY ARE NOT LIABLE FOR THE DAMAGE TO THE ENGINE AS A RESULT OF THEIR DEFECT. PER THE TSB, THIS ENGINE DEFECT MAY RESULT IN ENGINE FIRES BUT FORTUNATELY IT DID NOT GET TO THIS POINT FOR US.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11406839,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"04/07/2021","vin":"2FMPK4K85HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MARCOTTE FORD SALES INC (1025 MAIN ST, HOLYOKE, MA 01040; (800) 842-0699) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11406879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2021","dateComplaintFiled":"04/07/2021","vin":"2FMPK4G9XHB","components":"ENGINE","summary":"ENGINE LIGHT ON MY 2017 EDGE CAME ON WHEN I STARTED IT. THE CAR WAS SHAKING AND RUNNING ROUGH. TOOK IT TO DEALER WHO SAID WHEN THEY TRIED TO REPLACE THE SPARK PLUGS, THEY BROKE ON OFF. THEY THEN DISCOVERED THE BLOCK CRACKED AND COOLANT GOT INTO THE CYLINDERS. THE ONLY FIX ACTION IS TO REPLACE THE ENGINE. THIS IS A COMMON PROBLEM THAT FORD NEEDS TO ACKNOWLEDGE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11406744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2021","dateComplaintFiled":"04/06/2021","vin":"2FMPK3G97HB","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULD ROLL WHILE THE GEAR SHIFTER WAS ENGAGED IN PARK. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHOWED THE VEHICLE IN NEUTRAL WHILE THE GEAR SHIFTER WAS IN PARK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CARUSO FORD LINCOLN (3500 CHERRY AVE, LONG BEACH, CA 90807) WHERE IT WAS DIAGNOSED WITH THE GEAR UNIT NEEDING TO BE REPLACED. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11406075,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2021","dateComplaintFiled":"04/02/2021","vin":"2FMPK3K96HB","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED SHE WAS UNABLE TO START-UP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED LATER THAT DAY SHE STARTED THE VEHICLE USING THE SPARE KEY. THE CONTACT STATED THAT WHITE SMOKE EXITED THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE HEAD GASKET ALLOWED COOLANT TO LEAK INTO CYLINDER NUMBER 2. VIC BAILEY FORD (501 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302, (864) 585-3600) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11405942,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2021","dateComplaintFiled":"04/01/2021","vin":"2FMPK3K96HB","components":"ENGINE","summary":"AROUND 70,000 MILES MY CHECK ENGINE LIGHT CAME ON. MY CAR HAS ALSO BEEN SHAKING UPON ACCELERATION, WHICH HAS BEEN UP TO THIS POINT, UNABLE TO BE DIAGNOSED. I TOOK MY CAR INTO A FORD DEALERSHIP, AND THEY SAID THAT COOLANT WAS LEAKING INTO CYLINDER 4, AND THAT THE WHOLE ENGINE WILL NEED TO BE REPLACED. THEY ALSO SAID THIS IS A KNOWN ISSUE WITH THIS VEHICLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11405996,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"04/01/2021","vin":"2FMPK4J81HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER BARBER FORD LOCATED AT 640 E 8TH ST, HOLLAND, MI 49423 WAS NOTIFIED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11404851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"03/25/2021","vin":"2FMPK4AP9HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FREDERICK MOTOR COMPANY - PRE-OWNED (1415 W PATRICK ST, FREDERICK, MD 21702, (301) 663-6111) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11404881,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2021","dateComplaintFiled":"03/25/2021","vin":"2FMPK3J99HB","components":"ENGINE","summary":"CAR ENGINE IDLES ROUGH AND WHITE SMOKE COMES OUT OF EXHAUST.  THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING 20 MILES PER HOUR ON MY TOWN ROAD AND I TOOK IT TO THE MECHANIC HE SAID THE COOLANT IS LEAKING INTO CYLINDER HEAD NUMBER 2. WE HAD TO FILL THE COOLANT RESERVOIR BECAUSE IT WAS VERY LOW.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11404692,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2021","dateComplaintFiled":"03/24/2021","vin":"2FMPK4K94HB","components":"ENGINE","summary":"MY 2017 FORD EDGE WITH A 4 CYLINDER 2.0 ECOBOOST ENGINE AND 81,000 MILES NEEDS A NEW ENGINE, AS PER MY LOCAL FORD DEALER.  I RECENTLY HAD COOLANT LEAK INTO THE ENGINE THROUGH THE CYLINDERS.  ALL PREVENTATIVE MAINTENANCE WORK, INCLUDING OIL CHANGES, HAVE BEEN DONE WHEN REQUIRED.  DEALERSHIP TELLS ME THE VEHICLE IS OUT OF WARRANTY AND TOTALLY MY RESPONSIBILITY TO REPLACE THE ENGINE AT A COST OF APPROXIMATELY $8,500.  THIS PROBLEM EXISTS WITH FORD ECOBOOST ENGINES ALL OVER THE COUNTRY AND FORD HAS BEEN AWARE OF IT FOR YEARS.  NO RECALLS HAVE BEEN MADE SINCE MANY OF THESE PROBLEMS OCCUR AFTER THE WARRANTY HAS EXPIRED AND THEN IT'S THE CUSTOMERS RESPONSIBILITY.  FORD MOTOR COMPANY IS NOT TAKING RESPONSIBILITY FOR THEIR PRODUCT WHEN THEY HAVE KNOWN FOR SOME TIME THAT THEY HAVE PROBLEMS WITH THE ECOBOOST ENGINE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11403669,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2021","dateComplaintFiled":"03/18/2021","vin":"2FMPK4G93HB","components":"SERVICE BRAKES,ENGINE","summary":"ON MY 2017 FORD EDGE THE EPB MOTOR AND ABS MODULE WENT OUT AT 62,000 MILES RESULTING IN BRAKES DRAGGING AND VERY DIFFICULT TO RELEASE THE PARKING BRAKE WITH THE DANGER OF LOCKING UP WHILE DRIVING. ALSO THE ENGINE IS A 4 CYLINDER 2 LITER ECOBOOST AND HAS BEEN LEAKING COOLANT INTO CYLINDER NUMBER 2 CAUSING COOLANT LEVEL TO DROP AND THE ENGINE MISFIRING EVENTUALLY LEADING TO A ENGINE WARNING LIGHT. FORD HAS ISSUED A SERVICE BULLETIN TO LOOK OUT FOR THESE PROBLEMS. THE ONLY REMEDY IS ENGINE REPLACEMENT AT A COST OF AT LEAST $8,000.00. FORD HAS BEEN AWARE OF THESE PROBLEMS FOR QUITE A LONG TIME BUT HAS NOT ISSUED A RECALL AND WILL NOT HELP WITH THE COST OF REPAIR. I BELIEVE MY ENGINE HAD THIS PROBLEM BEFORE THE POWERTRAIN WARRANTY EXPIRED AT 60,000 MILES. I AM NOT A MECHANIC AND DID NOT NOTICE THE PROBLEM UNTIL MY CHECK ENGINE LIGHT CAME ON AT APPROX. 61,500 MILES. I THINK FORD SHOULD BEAR THE RESPONSIBILITY OF ENGINE REPLACEMENT AS THE ENGINE HAS FAILED BEFORE 62,000 MILES. A CAR ENGINE SHOULD LAST MUCH LONGER. AFTER DOING RESEARCH I HAVE SEEN COMPLAINTS OF DOZENS OF SIMILAR CASES OF THE ECOBOOST ENGINES HAVING THE SAME PROBLEM AND BELEIVE IT HAS A DESIGN FLAW.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11403724,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2021","dateComplaintFiled":"03/18/2021","vin":"2FMPK4K91HB","components":"ENGINE","summary":"CHECK ENGINE LIGHT CAME IN. TOOK CAR FOR REPAIR WAS TOLD IT WAS THE SPARK PLUGS. WEEK LATER CHECK ENGINE CAME BACK IN. WAS TOLD IT WAS MISFIRE CODES THEN CLEARED. WEEK LATER (3RDWEEK IN ROW) HEARD SWOOSHING SOUND LIKE LIQUID RUNNING TOWARDS THE FRONT OF CAR WHERE THE HEAT VENTS LOCATED AND CHECK ENGINE BACK ON WITH CAR GAS MILEAGE DECREASING FROM 147 MILES TO 25 MILES DURING A 5 MIN RIDE TO DEALERSHIP.  TOLD LOW COOLANT AND COOLANT LEAKING INTO ENGINE THUS DESTROYING ENGINE. ENTIRE ENGINE NEEDS TO BE REPLACED. CAR HAS 42000 MILES ON IT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11403311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2021","dateComplaintFiled":"03/16/2021","vin":"2FMPK4K94HB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALPHORN FORD LINCOLN (N2985 18TH AVE, MONROE, WI 53566) AND THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE BRAKES FELT SPONGEY WHILE DEPRESSED. VIN TOOL CONFIRMS THE APPROXIMATE FAILURE MILEAGE WAS 36,300. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11403033,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2020","dateComplaintFiled":"03/15/2021","vin":"2FMPK3J98HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE DRIVING HE HEARD A LOUD KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE ENGINE CAUSING THE ENGINE TO MISFIRE. THE VEHICLE WAS NEXT TAKEN TO TOWN AND COUNTRY FORD (7800 E LLOYD EXPY, EVANSVILLE, IN 47715) WHERE THE MECHANIC INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. ADDITIONALLY, THE REPAIR WOULD BE AN OUT OF POCKET EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11400428,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"03/11/2021","dateComplaintFiled":"03/11/2021","vin":"2FMPK4J86HB","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THAT CONTACT STATED THAT PULLING INTO A PARKING LOT SPACE TO PARK, THE ACCELERATOR PEDAL BECAME STUCK WITHOUT WARNING AS THE VEHICLE SHOT FORWARD CAUSING THE CONTACT TO CRASH INTO THE VEHICLE IN FRONT. THE CONTACT TRIED TO DEPRESS THE BRAKE PEDAL AS THE ACCELERATOR PEDAL FAILED TO RELEASE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE.  THE VEHICLE CRASHED INTO A 2ND VEHICLE AS THE VEHICLE ACCELERATED FORWARD ACROSS THE STREET INTO A TREE WHERE IT CAME TO A COMPLETE STOP. NO AIR BAGS DEPLOYED. THE FIRST INDIVIDUAL IN THE VEHICLE SUSTAINED INJURIES TO THE PELVIC BONE (FRACTURE). THE CONTACT SUSTAINED MINOR INJURIES CONCUSSION. A POLICE REPORT WAS FILED. THE OTHER INDIVIDUAL WAS TAKEN TO THE HOSPITAL FOR MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE BODY SHOP WHERE AT THIS TIME WAS AWAITING ESTIMATES FOR DAMAGES BY INSURANCE COMPANY. NO DEALER OR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *DT*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11400312,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2021","dateComplaintFiled":"03/11/2021","vin":"2FMPK3J91HB","components":"ENGINE","summary":"CHECK ENGINE LIGHT, AND COOLANT KEEPS GOING LOW, CYLINDER 1 MISFIRE, COOLING GETTING INTO THE CYLINDER","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11399363,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2021","dateComplaintFiled":"03/05/2021","vin":"2FMPK3J91HB","components":"SERVICE BRAKES","summary":"I WENT TO PUSH MY BRAKES AT A STOP SIGN AND I FELT THE BREAK GO ALL THE WAY TO THE FLOOR AND HEARD A POP NOISE AND FELT THE PRESSURE UNDERNEATH THE BRAKE PEDAL I HAD TO COAST TO THE SIDE ALMOST GOT IN AN ACCIDENT. I LOOKED AT THE RIGHT SIDE BRAKE LINE AND IT APPARENTLY HAD BURST BRAKE FLUID WAS LEAKING I HAD TO GET MY CAR TOWED TO THE FORD DEALERSHIP","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11399098,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"03/04/2021","vin":"2FMPK3K97HB","components":"SEATS","summary":"THE PASSENGER SEAT IS LOSE AND MAKES RATTLING NOISES","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11398329,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2021","dateComplaintFiled":"03/01/2021","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"CHECK ENGINE LIGHT CAME ON.  TOOK CAR TO DEALERSHIP FOR DIAGNOSTIC.  COOLANT LEAKING INTO #2 CYLINDER -- 88,000 MILES ON THE CAR AND IT REQUIRES A TOTAL ENGINE REPLACEMENT.  DEALERSHIP ESTIMATE OF $9,000 TO FIX.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11398114,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2021","dateComplaintFiled":"02/26/2021","vin":"2FMPK3K9XHB","components":"ENGINE","summary":"DIAGNOSTIC DONE BY FORD IDENTIFIED THAT CYLINDERS 1 AND 3 MISFIRE. THE ENGINE ASSEMBLY HAS AN INTERNAL COOLANT LEAK AT CYLINDERS 1 AND 3.  THERE IS COOLANT INTRUSION AT CYLINDERS 1 AND 3.  A CLASS ACTION LAWSUIT HAS BEEN FILED AGAINST FORD REGARDING THIS ECOBOOST ENGINE.  MY CAR STALLS AND CANNOT EXCEED 60 MPH.  THE RESOLUTION IS THE REPLACEMENT OF THE LONG BLOCK.  FORD HASN'T ISSUED A RECALL FOR THE 2.0 L ENGINE BUT HAS ISSUED SEVERAL TECHNICAL SERVICE BULLETINS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11396156,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2021","dateComplaintFiled":"02/14/2021","vin":"2FMPK4J90HB","components":"BACK OVER PREVENTION","summary":"THE BACK UP CAMERA DOES NOT OPERATE WHEN THE WEATHER IS VERY COLD AND THE CAR HAS NOT WARMED UP.  THE CAMERA DOES NOT COME ON AT ALL WHEN BACKING UP.  I TOOK CAR TO THE DEALERSHIP AND SHOWED THEM PHOTOS FROM THE LAST 2 OCCURRENCES,  SO DEALER KEPT THE CAR OVERNIGHT BUT CLAIMED THAT THEY WERE UNABLE TO REPRODUCE THE PROBLEM AND THAT NO DIAGNOSTIC CODES WERE SEEN. I HAVE PHOTOS TO PROVE THAT THE CAMERA IS MALFUNCTIONING, BUT YET THEY REFUSE TO REPLACE SINCE THEY CLAIM FORD WILL NOT ALLOW THEM. IF THE BACKUP CAMERA IS A SAFETY FEATURE, THEN WHY AREN'T THEY CORRECTING THE PROBLEM?  IT FAILED AGAIN THE FOLLOWING MORNING AFTER I HAD IT AT THE DEALER.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11395369,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2021","dateComplaintFiled":"02/09/2021","vin":"2FMPK3K94HB","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"FRONT BRAKE LINES DAMAGE AND NOW THE BACK BRAKE LINES DAMAGE THE SAME WAY FRONT WAS.NO NO INDICATOR THAT' THIS HAPPENS, THE BREAKS JUST GO TO THE FLOOR, HUGE SAFETY ISSUES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11395252,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2020","dateComplaintFiled":"02/08/2021","vin":"2FMPK4K96HB","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO INTEGRITY AUTO (1031 9TH AVENUE SE WATERTOWN, SD 57201, (605) 878-2277 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE BLOCK WAS FRACTURED. THIS CAUSED WATER TO LEAK INTO THE CYLINDER HEAD CAUSING A MISFIRE AND CHECK ENGINE LIGHT THE VEHICLE WAS NOT REPAIRED. WHEN DEALER DIAGNOSIS THIS PROBLEM BY CHANGING THE SPARK PLUG AND COIL PACK ON THE #2 OR #3 CYLINDER WOULD HELP RESOLVE THE PROBLEM. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.*DT*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11394618,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2020","dateComplaintFiled":"02/04/2021","vin":"2FMPK4J8XHB","components":"SERVICE BRAKES","summary":"THERE IS A RECALL ON THIS VEHICLE. THE NOTICE TO GO TO A DEALER FOR CORRECTION HAS BEEN HELD UP BECAUSE OF PARTS AVAILABILITY. BUT EVERYTHING SUPPOSEDLY WAS TO BE READY BY THE LAST QUARTER OF 2020. THE LAST QUARTER OF 2020 ENDED 35 DAYS AGO. STILL HAVEN'T GOTTEN A NOTICE AS TO WHEN THE CAR CAN BE BROUGHT IN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11390116,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2020","dateComplaintFiled":"01/27/2021","vin":"2FMPK4J99HB","components":"ENGINE","summary":"COOLANT LEAKING INTO #1 CYLINDER CAUSING ROUGH IDLE AT START-UP AND MISFIRE DTC. TSB ISSUED BY MANUFACTURER TO REPLACE LONG BLOCK, BUT NO RECALL OR COMPENSATION FOR REPAIR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11389847,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2019","dateComplaintFiled":"01/25/2021","vin":"2FMPK4K96HB","components":"POWER TRAIN,ENGINE","summary":"VEHICLE WAS TAKEN IN FOR A CHECK ENGINE LIGHT ON 3/11/2019 IN WAS IN A TSP STATUS WITH FORD THAT TURNED INTO A RECALL. THE RECALL HAS NOT BEEN SUCCESSFULLY REPAIRED TO THIS DATE AND HAS BEEN INTO THE SERVICE CENTER 10 TIMES. IT IS CURRENTLY THERE AGAIN. FORD HAS MADE ALL OF THE REPAIRS UNDER WARRANTY. HOWEVER, A DANGEROUS ISSUE PERSISTS WITH THE ENGINE. THE VEHICLE CANNOT BE DRIVEN AND FORDS MASTER MECHANICS HAVE NOT SOLVED THE ISSUES. THE VEHICLE CANNOT BE DRIVEN BECAUSE IT PRESENTS A VERY CLEAR HAZARD FOR THE OCCUPANTS AS WELL AS THE PUBLIC. THE ENGINE LOOSES COOLANT RAPIDLY WITH FORD NOT BEING ABLE TO DETERMINE WHEN THE COOLANT GOES. THE ENGINE SEIZES AND CAUSES YOU TO HAVE TO IMMEDIATELY STOP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11388711,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2021","dateComplaintFiled":"01/18/2021","vin":"2FMPK3K95HB","components":"ENGINE","summary":"I RECEIVED A CHECK ENGINE LIGHT AT APPROXIMATELY 83,300 MILES WHILE DRIVING AT APPROXIMATELY 30MPH FOR HALF A MILE.  DIAGNOSTIC TROUBLE CODE P0303 WAS SHOWN AND COOLANT WAS OBSERVED IN THE CYLINDER BY THE AUTO REPAIR SHOP.  NEW ENGINE RECOMMENDED BY REPAIR SHOP REFERRING TO TSB 19-2346.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11387827,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2020","dateComplaintFiled":"01/13/2021","vin":"2FMPK4J97HB","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN HE STARTED TO HEAR AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FLEX PLATE NEEDED TO BE REPLACED. THE CONTACT CALLED FREMONT FORD, INC. (7148 W 48TH ST, FREMONT, MI 49412, (231) 924-3200) WHERE THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11386839,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2020","dateComplaintFiled":"01/06/2021","vin":"2FMPK3G93HB","components":"POWER TRAIN","summary":"MY VEHICLE HAS A CRACKED FLYWHEEL WHICH IS UNDER RECALL ON MOST 2017 EDGE VEHICLES.  HOWEVER MY VIN IS NOT INCLUDED IN THAT RECALL SO I AM NOW PAYING OUT OF POCKET FOR IT TO BE FIXED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11386227,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2020","dateComplaintFiled":"01/03/2021","vin":"2FMPK4J91HB","components":"ENGINE,VISIBILITY/WIPER","summary":"FRST NOTICED IN NOVEMBER THE CAR WOULD NOT GENERATE HEAT WHILE AT IDLE. THIS PREVENTED DEFROSTING OF WINDSHIELD.  NOTICED HEAT WOULD RETURN AT HIGHER REVS, BUT THIS ALSO DECREASED. NOTICED FLUID LEVEL WAS LOW ADDED ANTIFREEZE AND HEAT RETURNED SOMEWHAT BUT NOT AT IDLE. CAR HAS 36,200 MILES, JUST OFF WARRANTY. THIS IS AN OBVIOUS SAFETY HAZARD SINCE DRIVINGIN WINTER REQUIRES A FUNCTIONING DEFROSTER.  LOCAL MECHANIC NOTED THAT CHECK ENGINE LIGHT FOR MISFIRE OF CYLINDER #1 INDICATED A HEAD GASKET LEAK WHICH WAS WHERE MY COOLANT WAS DISAPPEARING. THERE ARE NO SIGNS OF OUTWARD LEAKS, OR A ODER OF COOLANT IN THE CABIN FROM THE HEAT CORE. IT IS NOW JANUARY, AND I CANNOT DRIVE THE CAR DUE TO LACK OF HEAT AND RISK OF DAMAGE TO THE ENGINE. EMAILED MY DEALER, BUT AS OF YET NO RESPONSE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11385939,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2020","dateComplaintFiled":"12/31/2020","vin":"2FMPK4AP0HB","components":"SERVICE BRAKES","summary":"THE RECALL ON MY VEHICLE (DESCRIBED) IS FOR THE POSSIBILITY OF A HYDRAULIC BRAKE LINE TO RUPTURE, I HAVE BEEN WAITING FOR MONTHS AND THE PARTS I AM TOLD ARE NOT AVAILABLE?? SHOULD I JUST PARK THE CAR FOR MONTHS WAITING? OR CAN SOMETHING BE DONE TO WAKE FORD MOTOR COMPANY UP? I ALREADY HAD MY BRAKE LINE FAIL AND I HAD TO PAY FOR THE REPAIR, THIS IS INSANE","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11385283,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"12/28/2020","vin":"2FMPK4APXHB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AND PRESSING THE BRAKE PEDAL, THE BRAKING SYSTEM WOULD NOT IMMEDIATELY ACTIVATE TO SLOW OR STOP THE VEHICLE. THE DRIVER HAD TO PRESS THE BRAKE PEDAL SEVERAL TIMES TO ACTIVATE THE BRAKING SYSTEM. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 38,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11385338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2020","dateComplaintFiled":"12/28/2020","vin":"2FMPK3J91HB","components":"SERVICE BRAKES,ENGINE","summary":"CAR ENGINE LIGHT TURNED ON WITH ONLY 48K MILES AND FORD STATED MY CAR NEEDS A NEW ENGINE DUE TO BEING IMPROPERLY MADE AND COOLANT LEAKING INTO ENGINE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11384735,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2020","dateComplaintFiled":"12/23/2020","vin":"2FMPK3K98HB","components":"ENGINE","summary":"CAR HAS 69,000 MILES. CHECK ENGINE LIGHT HAS COME ON. WAS TOLD A NEW ENGINE IS NEEDED BECAUSE COOLANT IS LEAKING INTO THE CYLINDERS. THOUSANDS OF THE SAME COMPLAINT AND NOW WE ARE TOLD WE NEED A NEW ENGINE ON A CAR THAT IS BARELY THREE YEARS OLD AND OF COURSE OUT OF WARRANTY. WHY HAS NOT ONE THING BEEN DONE TO RESOLVE THIS WITH FORD. HAD WE KNOWN WE WERE BUYING A LEMON WE WOULD HAVE NEVER PURCHASED THIS VECHICLE. FORD KNOWS THIS IS A PROBLEM AND THEY HAVE DONE NOTHING TO RECTIFY THE DEFECT IN THE PRODUCT THEY PUT OUT ON THE MARKET. WE HAVE NO RECOURSE HERE AND WHAT FORD HAS DONE BORDERS ON ILLEGAL TO HAVE A KNOWN PROBEM WITH NO RECOURSE FOR THE CONSUMERS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11383698,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2020","dateComplaintFiled":"12/16/2020","vin":"2FMPK4APXHB","components":"SERVICE BRAKES","summary":"ON 12/12/2020 I WAS DRIVING APPROX. 25 MPH WHEN MY LOW BRAKE FLUID WARNING LIGHT CAME ON. I IMMEDIATELY BRAKED TO GET OFF THE MAIN ROAD. MY CAR DID NOT SLOW DOWN ENOUGH AS I WAS PULLING INTO A PARKING LOT. I HIT A CURB, POPPED MY FRONT TIRE AND MY CAR FINALLY STOPPED.  UPON INSPECTION BY AAA, IT WAS DISCOVERED THAT MY FRONT PASSENGER SIDE BRAKE LINE WAS LEAKING. CAR WAS TOWED HOME. ON MONDAY 12/14/2020, I SPOKE WITH FORD WHO TOWED MY 2017 FORD EDGE TO THE DEALERSHIP. THERE ARE NO PARTS AVAILABLE AND THEY DO NOT KNOW WHEN THE PART WILL BE AVAILABLE. THE LETTER I RECEIVED IN SEPT. 2020 STATED THAT THERE IS A RECALL FOR THIS ISSUE AND TO CONTINUE DRIVING THE CAR. FORD WOULD CONTACT ME WHEN THE PART CAME IN - APPROX. Q1 2021. AT THIS POINT, I'M WITHOUT A CAR AND COULD HAVE INJURED MYSELF, SISTER AND 3 KIDS BECAUSE AN ISSUE FORD IS AWARE OF AND HAS NO ESTIMATED DATE TO FIX.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11378511,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2020","dateComplaintFiled":"12/08/2020","vin":"2FMPK3G90HB","components":"POWER TRAIN,ENGINE","summary":"I WAS RUNNING ERRANDS DRIVING AROUND TOWN ONE DAY WHEN I NOTICED MY AUTO ENGINE START/STOP FEATURE IN MY 2017 FORD EDGE STOPPED WORKING. I TOOK MY CAR TO THE DEALERSHIP &  THEY SAID IT WAS A MISFIRE IN THE ENGINE. A WEEK LATER, A YELLOW LIGHT WITH THE PICTURE OF AN ENGINE APPEARS ON MY DASH. I TOOK MY CAR FOR A DIAGNOSTIC. IT CAME BACK WITH THE CODE P0304. I TAKE MY CAR TO FORD AND THEY SUGGEST REPLACING THE LONG BLOCK. THEY QUOTE ME $6,800. I NOTICED THAT MY HEAT IN MY CAR STOPPED WORKING ON THE WAY HOME. I CHECK THE COOLANT LEVEL AND IT WAS REALLY LOW. I PUT COOLANT IN MY RESERVOIR AND IT WORKS AGAIN. BUT, I HAVE TO KEEP FILLING THE RESERVOIR WITH COOLANT EVERY OTHER DAY, WHICH GETS EXPENSIVE. I TELL THE SERVICE GUYS, AND THEY TELL ME THAT THE COOLANT IS LEAKING INTO MY ENGINE DUE TO A MANUFACTURER DEFECT, WHICH CAUSES THE HEATING TO STOP WORKING, AND LOW COOLANT LEVELS. I CONTACT FORD MOTORS COMPANY, AND THEY TELL ME MY CAR IS OUT OF WARRANTY. I PURCHASED MY CAR USED ON FEBRUARY 27,2020. IT HAD 57 THOUSAND MILES ON IT THE DAY OF PURCHASE. THE WARRANTY WAS UP AT 60 THOUSAND MILES. NOT FAIR TO ME AT ALL AS I WAS TOLD I HAD A WARRANTY FROM THE MILEAGE I GOT THE CAR AT AND 60 THOUSAND MILES BEYOND. THEY SAID IT WAS NOTHING THEY CAN DO AND ALSO BECAUSE I DID NOT LEAVE MY CAR AT THE FORD DEALERSHIP THEY WOULD NOT WORK ON MY CASE. MY CASE MANAGER FROM FORD MOTORS NEVER EVER CONTACTED ME PRIOR TO CLOSING MY CASE ONCE SHE DISCOVERED I NEVER LEFT MY CAR AT FORD. I TRIED REACHING OUT TO HER SEVERAL TIMES IN ATTEMPTS OF GETTING MY CAR TO FORD AND SEEING WHERE WE CAN GO FROM THERE, AND SHE NEVER ANSWERED OR RETURNED ANY OF MY CALLS OR EMAILS. FORD NEEDS TO BE HELD ACCOUNTABLE AND ISSUE A RECALL AS THEY WERE MADE AWARE OF THE EXPENSIVE ISSUE BY MANY OTHER CUSTOMERS FROM REVIEWS AND FORUMS I HAVE READ ONLINE AND HEARD FROM OTHER EDGE OWNERS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11376432,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2020","dateComplaintFiled":"11/26/2020","vin":"2FMPK4K91HB","components":"POWER TRAIN","summary":"I PURCHASED THE VEHICLE IN MAY 2019 WITH 43K MILES, STILL UNDER POWERTRAIN WARRANTY. IN NOVEMBER 2020 I NOTICED THE VEHICLE MISFIRING DURING STARTUP AND THE CHECK ENGINE LIGHT CAME ON. AFTER HAVING MY MECHANIC DIAGNOSIS, IT IS THE ISSUE OF COOLANT LEAKING INTO CYLINDER #4 AND THE ENGINE NEEDS REPLACED. IT NOW HAS 70K MILES SO IT IS OUT OF POWER TRAIN WARRANTY. THIS IS A WELL DOCUMENDED ISSUE AS REPORTED BY FORD INNITIALLY IN THEIR TSB 19-2172. THIS IS A DESIGN FLAW THAT CAUSES SIGNIFICANT DAMAGE AND SHOULD BE RECALL UNDER EVERY REASONABLE CIRCUMSTANCE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11376317,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2020","dateComplaintFiled":"11/25/2020","vin":"2FMPK4K80HB","components":"EXTERIOR LIGHTING","summary":"THE LOW BEAM HEADLIGHTS ARE VERY DIM, AND WHEN IT'S RAINING AT NIGHT, IT IS ALMOST TOO DIM TO DRIVE SAFELY.  THE HIGH BEAMS WORK FINE, BUT THE LOW BEAMS ARE TOO DIM TO BE EFFECTIVE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11376222,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2020","dateComplaintFiled":"11/24/2020","vin":"2FMPK3K99HB","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"HAPPENS EVERY TIME I BRAKE. HITTING THE BRAKE TO STOP ENGINE SHAKES VIOLENTLY AS I COME TO A STOP. IN ADDITION TO VIOLENT ENGINE SHAKING THE CAR IS THRUSTING FORWARD. I HAVE TO PUT MY FOOT HARDER ON THE BRAKE NOT TO HIT THE VEHICLE IN FRONT OF ME. I WILL HAVE TO THROW IT IN NEUTRAL TO STOP THE SHAKING. IN NEUTRAL THE ENGINE REVS. WHEN TRAFFIC BEGINS TO MOVE I HAVE TO PUT IT BACK IN DRIVE AND HIT THE GAS BUT THEN IT LAGS SEVERELY. IT WON'T GO ANYWHERE FOR MULTIPLE SECONDS BEFORE IT FINALLY TAKES OFF. THAT LITERALLY HAPPENS EVERYTIME I STOP AND GO. IF YOU ARE IN PARK AND HAVE YOUR FOOT ON THE BRAKE TOO LONG BEFORE PUTTING IN A GEAR IT STALLS OUT. I HAVE TAKEN IT TO THE FORD DEALERSHIP AND OPENED A CASE WITH FORD CORPORATION WHO BOTH DEEMED THE VEHICLE UNSAFE, BUT NEITHER WANT TO TAKE CARE OF THE ISSUE. THIS ISSUE HAS BEEN GOING ON FOR MONTHS.  I'VE TAKEN IT TO THE FORD DEALERSHIP TWICE AND FORD HAS DENIED TO ASSIST WITH GETTING IT FIXED TWICE. THERE ARE SO MANY UNSAFE 2017 FORD EDGE TRANSMISSIONS. I WISH THEY WOULD HAVE TO PAY FOR THIS. IT'S VERY SCARY TO DRIVE. MY DOCUMENTS ARE IN THE FORD COMPUTER SYSTEM. THEY SAY THE WHOLE TRANSMISSION LOCKS UP AND RHE WHOLE TRANSMISSION NEEDS REPLACED. I'VE ALMOST BEEN HIT SO MANY TIMES PULLING OUT BECAUSE THE CAR DOESN'T GO.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11375749,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2020","dateComplaintFiled":"11/21/2020","vin":"2FMPK3K96HB","components":"SERVICE BRAKES","summary":"IN APRIL 2020, THE PASSENGER FRONT BRAKE LINE BURST AS I WAS DRIVING DOWN A HILL IN MY NEIGHBORHOOD. THE LOW BRAKE FLUID LIGHT CAME ON AS I PRESSED THE BRAKE PEDAL WHICH WENT ALL THE WAY TO THE FLOOR. FORTUNATELY, I WAS NOT GOING FAST AND NO CARS WERE COMING SO I WAS ABLE TO SLOW THE VEHICLE BY TURNING RIGHT AND GOING UP ANOTHER SMALL HILL. WE REPLACED THAT LINE OURSELVES. IN AUGUST 2020, THE DRIVER FRONT BRAKE LINE BURST IN A PARKING LOT AS I WAS SLOWING DOWN TO PARK. I WAS ABLE TO COAST TO A STOP. FORD HAD JUST ISSUED A NOTICE OF RECALL FOR THE FRONT BRAKE LINES SO I HAD THE VEHICLE TOWED TO A FORD DEALERSHIP IN SHAWNEE, KS. THEY REPLACED THE LINE WITH A TEMPORARY BRAKE LONE AS THEY DID NOT HAVE THE RECALL PART IN. IN OCTOBER 2020, THE REAR PASSENGER BRAKE LINE FAILED. THE VEHICLE WAS PARKED. AS I PRESSED THE BRAKE PEDAL TO START THE CAR, THE PEDAL WENT ALL THE WAY TO THE FLOOR. I KNEW IMMEDIATELY THAT ONE OF THE BRAKE LINES HAD RUPTURED. I GOT OUT OF THE CAR AND SURE ENOUGH, I HAD BRAKE FLUID LEAKING FROM THE REAR PASSENGER BRAKE LINE. BECAUSE THE RECALL ONLY COVERED THE FRONT BRAKE LINES, WE REPLACED THE RUPTURED LINE AS WELL AS THE ONLY BRAKE LINE THAT HAD NOT RUPTURED. WE FIGURED IT WAS ONLY A MATTER OF TIME BEFORE THAT ONE BURST, TOO. I HAVE ATTACHED A PICTURE OF THE REAR BRAKE LINE THAT BURST IN OCTOBER. WE KEPT IT AS I PLAN TO TAKE IT WITH ME WHEN THE RECALL PARTS FINALLY COME IN AND DEMAND THEY CHANGE THE REAR BRAKE LINES AT NO COST AS WELL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11375632,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2020","dateComplaintFiled":"11/20/2020","vin":"2FMPK4J99HB","components":"STRUCTURE","summary":"SPONTANEOUS CRACKS APPEARED IN THE MOVABLE AND FIXED PANES OF GLASS IN THE PANORAMA SUNROOF. NO ROCK OR GRAVEL IMPACT. THERE ARE NUMEROUS EXAMPLES OF THIS ISSUE DOCUMENTED IN PHOTOS ON THE INTERNET. THE CRACKS I HAVE OBSERVED LOOK IDENTICAL TO THOSE POSTED BY OTHER FORD EDGE OWNERS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11374094,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2020","dateComplaintFiled":"11/11/2020","vin":"2FMPK4K96HB","components":"ENGINE","summary":"VEHICLE BEGAN TO IDLE ROUGHLY UPON COLD START, AFTER A FEW MINUTES IT WOULD IDLE NORMALLY. AFTER A FEW WEEKS THE CHECK ENGINE LIGHT CAME ON. TOOK TO DEALER FOR DIAGNOSIS AND REPAIR. WAS TOLD THAT THE ENGINE NEEDED TO BE REPLACED. THEY SAID IT WILL TAKE SEVERAL WEEKS BEFORE THEY RECEIVE A NEW ENGINE. WE WERE NOT OFFERED A LOANER VEHICLE, WE HAD TO ASK FOR A LOANER VEHICLE. OUR VEHICLE HAS APPROXIMATELY 28,000 MILES. AFTER DOING SOME RESEARCH ONLINE, APPARENTLY   THIS HAS BEEN A KNOWN PROBLEM WITH THIS MODEL VEHICLE. THE PROBLEM APPEARS TO BE A COOLANT LEAK INTO THE ENGINE CYLINDER. THERE ARE MANY COMPLAINTS FROM OWNERS OF THIS SAME PROBLEM. MOST PEOPLE HAVE BEEN MADE TO PAY THOUSANDS OF DOLLARS FOR THIS ENGINE REPLACEMENT. WE HAVE AN EXTENDED WARRANTY AND, SO FAR, HAVE NOT BEEN TOLD WE WILL BE FINANCIALLY RESPONSIBLE FOR OUR REPAIR. FORD HAS NOT RECOGNIZED THIS AS AN ISSUE THAT SHOULD BE CATEGORIZED AS A RECALL, THUS LEAVING PEOPLE WITH A LARGE REPAIR BILL. THE ENGINE DESIGN OBVIOUSLY HAVE A DEFECT THAT SHOULD NECESSITATE A FORMAL RECALL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11373573,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2020","dateComplaintFiled":"11/07/2020","vin":"2FMPK3K96HB","components":"ENGINE","summary":"COOLANT LEAKAGE IN CYLINDER #2..WAS TOLD NEED NEW LONG BLOCK....NEW ENGINE...NOT COVERED UNDER EXTENDED WARRENTY DUE TO THE FACT FAILING PART IS NOT A LUBERCATED PART....ISN'T AN ENGINE LUBERCATED?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11372954,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"11/04/2020","vin":"2FMPK3J91HB","components":"POWER TRAIN","summary":"THE FLEX PLATE WAS A PROBLEM THAT THE FORD MOTOR COMPANY WAS AWARE OF DEFECTIVE WELDED STUDS FROM THE FACTORY. NOW I AM OUT OF POCKET FOR MORE THAN 5 THOUSAND DOLLARS FOR THEIR DEFECT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11373009,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2020","dateComplaintFiled":"11/04/2020","vin":"2FMPK4G97HB","components":"ENGINE","summary":"TURNED VEHICLE ON FROM STATIONARY POSITION ,CHECK ENGINE LIGHT CAME ON, VEHICLE SPUTTERING TO STAY ON. DIAGNOSED WITH CYLINDER 1 MISFIRE AN UNDETERMINED AMOUNT OF TIMES. TOOK VEHICLE TO LOCAL DEALERSHIP. DEALERSHIP REPORTED THAT ANTI-FREEZE WAS LEAKING INTO THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. REPLACED ENGINE UNDER WARRANTY AT 75,000 MILES.   PICKED UP VEHICLE FROM DEALERSHIP, WHILE DRIVING VEHICLE CUT OFF AT 60 MILES AN HOUR AND THEN TURNED BACK ON. VEHICLE BACK AT DEALER BY TOW TRUCK (11/3/2020).","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11373036,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2020","dateComplaintFiled":"11/04/2020","vin":"2FMPK4G91HB","components":"ENGINE","summary":"THE ENGINE STARTS ROUGH BUT CLEARS AND THE VEHICLE USES SOME RADIATOR FLUID. WE TOOK IT TO HAVE IT CHECKED OUT AND THE DEALER TOLD US WE NEED A NEW ENGINE. FORD HAS A TECHNICAL SERVICE BULLETIN OUT FOR THIS ISSUE BUT BECAUSE WE ARE OVER ON THE MILEAGE THEY WILL NOT COVER ANYTHING. WE NOW HAVE A 3 YEAR OLD VEHICLE THAT IS BASICALLY WORTH NOTHING. I CALLED FORD MOTOR COMPANY AND THEY WILL NOT EVEN ADMIT THAT THEY HAVE A PROBLEM WITH THIS DEFECTIVE ENGINE. THE DEALER TOLD US THAT THE NEW MOTORS HAVE THE DEFECT CORRECTED. I FEEL FORD SHOULD STAND BEHIND A DEFECTIVE ENGINE BUT THEY WON'T UNTIL THE GOVERNMENT TELLS THEM TO.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11372738,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2020","dateComplaintFiled":"11/02/2020","vin":"2FMPK3J90HB","components":"ENGINE","summary":"I WAS TURNING LEFT FROM A STOP SIGN ACROSS TWO LANES OF ONCOMING TRAFFIC.  WHEN I WAS CLEAR I PRESSED THE GAS AND THE VEHICLE BEGAN TO MOVE.  PRIOR TO CLEARING THE TWO LANES OF ONCOMING TRAFFIC, THE VEHICLE STALLED AND WOULD NOT RESTART.  THIS LEFT ME SITTING IN THE MIDDLE OF ONCOMING TRAFFIC AND UNABLE TO GET OUT OF THE WAY.  I WAS NOT HIT THANKFULLY BUT THIS COULD BE A SERIOUS ISSUE IN ANOTHER SITUATION.  THIS HAS HAPPENED MULTIPLE TIMES WITH THE CAR STALLING BUT THIS IS THE FIRST TIME WHERE THE SITUATION LEFT ME IN DANGER.  THIS STALLING IS DUE TO A MISFIRING CYLINDER BECAUSE ENGINE COOLANT IS LEAKING INTO THE ENGINE.  FORD HAS STATED THAT THE LONG BLOCK NEEDS TO BE REPLACED AND THAT IT WOULD COST APPROXIMATELY $9,000.  AS THE PROBLEM OCCURRED RIGHT AFTER THE 60,000 MILE WARRANTY ENDED, THEY REFUSE TO BE HELD ACCOUNTABLE DESPITE THE ISSUE BEING A MANUFACTURING DEFECT.  SOONER OR LATER SOMEONE WILL BE HURT OR POSSIBLY KILLED BECAUSE OF THIS ISSUE.  IS IT GOING TO TAKE SOMEONE DYING TO GET A JUSTIFIABLE RECALL ISSUED FOR THIS PROBLEM?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11372785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2020","dateComplaintFiled":"11/02/2020","vin":"2FMPK3J84HB","components":"POWER TRAIN","summary":"DRIVE SHAFT VEHICLE PULL BACK ON ACCELERATION","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11366381,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2020","dateComplaintFiled":"10/26/2020","vin":"2FMPK4J99HB","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING, CODE SAYS \"HILL START ASSIST NOT AVAILABLE\" AND SPUTTERING/POWER LOSS ON ROAD. TURNED CAR OFF AND STARTED AGAIN, BARELY MADE IT 1/2 MILE HOME. WAITED 2 DAYS BUT CODE SHOWED IMMEDIATELY WHEN STARTING CAR. ENGINE REVS AND SPUTTERS, BARELY ENOUGH POWER TO PULL OUT OF GARAGE. MANUAL TRANSMISSION SO I CANNOT TURN OFF HILL START ASSIST.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11366461,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2020","dateComplaintFiled":"10/26/2020","vin":"2FMPK4J90HB","components":"ENGINE","summary":"AFTER HAVING THE VEHICLE FOR JUST OVER A YEAR, WITH 61K MILES, MY CHECK ENGINE LIGHT CAME ON AND I AM BEING TOLD THAT I NEED A NEW ENGINE. I WAS TOLD THAT THE ENGINE COOLANT IS LEAKING INTO THE ENGINE AND THAT THE ONLY REMEDY IS TO REPLACE THE ENGINE.  THIS IS NOT A WEAR AND TEAR ISSUE BUT AFTER SEARCHING ONLINE HAVE FOUND THAT IT IS A WIDE SPREAD ISSUE PEOPLE ARE HAVING WITH THIS MODEL.  FORD HAS SAID THAT THERE IS NOTHING THEY CAN DO ABOUT IT UNTIL A RECALL IS ISSUED WITH MY VEHICLE BEING 1K MILES OUT OF WARRANTY.  OTHERS HAVE STATED THAT FORD SERVICE HAS ADMITTED THEY HAVE HAD A LOT OF COMPLAINT AND REPAIRS FOR THE SAME ISSUE. I AM UNABLE TO PAY FOR A NEW ENGINE AND MY FAMILIES SAFETY IS AT RISK.  HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T69477_DS1054339","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11366123,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2020","dateComplaintFiled":"10/24/2020","vin":"2FMPK3J90HB","components":"POWER TRAIN,ENGINE","summary":"WHEN TURNING THE CAR ON, THE CHECK ENGINE LIGHT CAME ON. THE CAR IDLED ROUGH AND FAILED TO ACCELERATE PROPERLY. TOOK THE CAR TO A MECHANIC AND THE CODE WAS FOR A MISFIRE IN CYLINDER 2. MECHANIC CHANGED SPARK PLUGS AND CLEARED THE CODE. A COUPLE OF WEEKS LATER THE SAME THING OCCURRED. I TOOK THE CAR BACK TO THE MECHANIC AND WAS TOLD THE COOLANT WAS LEAKING INTO THE ENGINE AND THAT THE LONG BLOCK NEEDED TO BE REPLACED. THIS OCCURRED AT APPROXIMATELY 64,000 MILES. WITH THIS PROBLEM, THE VEHICLE IS UNSAFE TO DRIVE. THE ACCELERATION DOESN'T FEEL RIGHT AND THE CAR SHAKES. THIS PROBLEM IS CLEARLY A DEFECT IN THE DESIGN OF THE VEHICLE. FORD NEEDS TO LOOK AT THE SITUATION AND DO THE RIGHT THING. THE FORD EDGE IS NOT A SAFE VEHICLE WITH THIS PROBLEM AND IT IS CLEARLY A DEFECT IN DESIGN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11365979,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2020","dateComplaintFiled":"10/23/2020","vin":"2FMPK3K97HB","components":"ENGINE","summary":"2017 FORD EDGE WITH THE 2.0L ENGINE FAILED AT 73,143 MILES DUE TO COOLANT IN THE CYLINDERS.  ORIGINAL CODE WAS A P0301 FOR MISS IN CYLINDER NUMBER ONE.  REPLACED PLUGS AND COILS WITH OE FROM DEALER AND PROBLEM PERSISTED.  CHECK ENGINE LIGHT ON AND ENGINE VIBRATION OCCURRED WHILE RUNNING AT IDLE. THERE WAS NO SMOKE EVER FROM THE EXHAUST.  TOOK THE VEHICLE TO THE FORD DEALER AND THEY NOTED LOW COOLANT EVEN THOUGH THERE WAS NEVER AN OVERHEAT ISSUE, CHECK ENGINE LIGHT OR CODE STORED.  DEALER REFERENCED TSB 19-2346 AND SAID ENGINE WOULD HAVE TO BE REPLACED AND SINCE THERE WAS NO RECALL FORD WOULD ASSUME ZERO COST.  STILL OWING MONEY ON THE CAR THERE WAS NO OTHER OPTION OTHER THAN REPLACE THE ENGINE AT A COST OF $7000.  GIVEN WHAT APPEARS TO BE THE FREQUENCY OF THIS SPECIFIC FAILURE COUPLED WITH THE WIDE RANGE OF MILES WHEN IT OCCURS FORD SHOULD STEP UP AND AT LEAST PARTNER WITH OWNERS TO HELP WITH THE COST OF ENGINE REPLACEMENT.  THIS ISSUE COULD CAUSE THE VEHICLE TO STALL WHICH COULD LEAD TO AN ACCIDENT OR FATALITY DEPENDING UPON WHEN THE ENGINE STALLED OR WENT INTO LIMP MODE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11365707,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2020","dateComplaintFiled":"10/22/2020","vin":"2FMPK3K96HB","components":"ENGINE","summary":"ENGINE NEEDS REPLACED DUE TO LEAKING COOLANT. APPARENTLY THIS IS A KNOWN PROBLEM BY FORD. LOTS OF COMPLAINTS ONLINE AND SERVICE DEPARTMENT HAS A KNOW PROBLEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11365619,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2017","dateComplaintFiled":"10/21/2020","vin":"2FMPK4AP9HB","components":"STRUCTURE","summary":"SUNROOF BROKEN UPON PURCHASE, BROKE ANOTHER IN TRANSPORT, BROKE ANOTHER PUTTING IN, FINALLY GOT AN UNBROKEN ONE, BY THEN IT WAS SUMMER AND KEPT IT CLOSED, WHEN I OPENED IT THE 4TH PANORAMIC SUNROOF WAS BROKE IN SAME PLACE. ROBERT'S IN PRYOR REFUSE TO FIX IT!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11365310,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"10/20/2020","vin":"2FMPK4K92HB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE THE VEHICLE WAS IDLING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A COOLANT FAILURE, CYLINDER NUMBER 2, AND THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT CALLED ORLEANS FORD (1405 S MAIN ST, MEDINA, NY 14103, (585) 798-4316) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 87,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11364835,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2020","dateComplaintFiled":"10/17/2020","vin":"2FMPK3J92HB","components":"ENGINE","summary":"2017 FORD EDGE WITH 65,000 MILES. ENGINE LIGHT CAME ON FOR A DAY AND THEN WENT OFF FOR ABOUT A WEEK UNTIL IT APPEARED AGAIN. CAR STARTED ROUGH FOR ABOUT 2 DAYS( LIKE A COLD MORNING) AND THEN RAN FINE. BATTERY FAILED, DURING REPLACEMENT TURNED CAR ON TO MAKE SURE BATTERY WORKING FINE AND WHITE SMOKE POURED OUT OF EXHAUST PIPE .HAD CAR TOWED TO MY AUTO REPAIR SHOP. CYLINDER #2 FAILURE. COOLANT LEAKED INTO ENGINE. ENGINE HAS TO BE REPLACED. IT'S A 2L ENGINE. FORD HAS NO RECALL FOR THIS ISSUE BUT HAS HAD A MULTITUDE OF PROBLEMS WITH THIS. THE EDGE WAS MY FIRST FORD CAR, TERRIBLY DISAPPOINTING AND NOW I AM EXPECTED TO PAY OUT OF POCKET FOR THE NEW ENGINE WHICH WILL RUN ABOUT $8K-$9K. FORD NEEDS TO STEP UP SOON.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11364513,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2020","dateComplaintFiled":"10/15/2020","vin":"2FMPK3G90HB","components":"POWER TRAIN","summary":"2017 EDGE CODES CAME ON FOR TORQUE CONVERTER NOT LOCKING UP TOOK IT TO THE DEALERSHIP ( GREEN FORD OF GAINESVILLE GA. ) WAS INFORMED THE TORQUE CONVERTER AND FRON PUMP WOULD NEED TO BE REPLACED. VEHICLE HAS 69,000 MILES ON IT THEY WOULD NOT HELP US WITH THE FACTORY. SAID IT WAS OUT OF WARRANTY. WE CALLED FORD DIRECTLY AND COULD NOT GET ANYONE TO HELP US. $3020.00 FOR REPAIRS, THEY WILL NOT HELP IN ANY WAY. THIS VEHICLE HAS ALREADY HAD TO HAVE THE ENGINE REPLACED WHILE UNDER WARRANTY. IT WILL BE THE LAST VEHICLE WE WILL EVER BUY FROM FORD.  THIS IS A SAD WAY TO TREAT A LOYAL CUSTOMER ON A 3 YEAR OLD VEHICLE. IF YOU ARE OUT OF THE WARRANTY PERIOD YOU ARE OUT OF LUCK.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11364285,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2020","dateComplaintFiled":"10/14/2020","vin":"2FMPK3J9XHB","components":"POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"MY CHECK ENGINE LIGHT CAME ON SPENT 500 DOLLARS TO HAVE SPARK PLUGS AND IGNITION COIL REPLACED. THEN NOT EVEN 2 WEEKS LATER CHECK ENGINE IS ON AGAIN SAME  ISSUE AGAIN. APPARENTLY BREAK FLUID IS LEAKING DUE TO A RECALL, BUT THERE IS NO FIX FOR THIS PROBLEM. AND I WANT MY MONEY BACK FOR WHAT WAS FIXED DUE TO IT BEING THERE PROBLEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11363535,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2020","dateComplaintFiled":"10/09/2020","vin":"2FMPK4J96HB","components":"ENGINE","summary":"DEFECTIVE ENGINE.  THIS IS A COMMON PROBLEM.  A TSB BULLETIN WAS ISSUED.  COOLANT LEAKED INTO THE ENGINE.  MY ENGINE NEEDS TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11362370,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2020","dateComplaintFiled":"10/02/2020","vin":"","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE COIL PACK ON CYLINDER #2 WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SCHICKER FORD LOCATED AT 3300 S KINGSHIGHWAY BLVD, ST. LOUIS, MO 63139, WHO DIAGNOSED THAT THE ENGINE LONG BLOCK WAS DEFECTIVE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 63,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11361420,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2020","dateComplaintFiled":"09/27/2020","vin":"2FMPK3G99HB","components":"ENGINE","summary":"MY VEHICLE IS A 2017 WITH 87,000 MILES. CHECK ENGINE LIGHT CAME ON, CYLINDER #2 MISFIRING, FORD SAID I AM EXPERIENCING A SIMILAR ISSUE THEY ARE HAVING WITH THESE MOTORS WHERE THERE ARE HAIRLINE CRACKS IN THE LONG BLOCK LEAKING COOLANT INTO THE COMBUSTION CHAMBER AND THAT I WILL NEED A NEW ENGINE. FORD IS SAYING IT IS ONLY A BULLETIN AND NOT A RECALL SO I AM HAVING TO PAY FOR A NEW MOTOR OUT OF POCKET FOR A DESIGN FLAW IN THE ENGINE. I AM A RECENT COLLEGE GRAD AND WAS NOT EXPECTING TO PAY $9,000 FOR A NEW MOTOR ON A RELATIVELY NEW VEHICLE ON TOP OF MY STUDENT DEBT. I EXPECTED A FEW MORE RELIABLE YEARS WITH THIS VEHICLE AND CANNOT RISK HAVING THE ENGINE GO OUT WHILE DRIVING SO I WILL HAVE TO TRY AND GET ANOTHER VEHICLE SINCE THEIR IS NO RECALL FOR THIS KNOWN ISSUE THAT THEY'VE REDESIGNED THE NEWER MOTORS TO ACCOUNT FOR THIS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11361221,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2020","dateComplaintFiled":"09/26/2020","vin":"2FMPK3K95HB","components":"ENGINE","summary":"CEL CAME ON AT 62K MILES. CYLINDER 3 MIS-FIRE FAULT. LOCAL FORD SAID COOLANT IS LEAKING INTO CYLINDER. TOLD TODAY ENGINE HAS TO BE REPLACED","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11361230,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2020","dateComplaintFiled":"09/26/2020","vin":"2FMPK3K9XHB","components":"SERVICE BRAKES,ENGINE","summary":"COOLANT HAS LEAKED INTO THE ENGINE AND DESTROYED IT. THE BRAKE FLUID IS COMPLETELY GONE FROM THE BRAKES. BOTH OF THESE HAVE CAUSED A SAFETY HAZARD THAT COULD HAVE CAUSED DEATH IN MULTIPLE PEOPL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11361292,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2020","dateComplaintFiled":"09/26/2020","vin":"2FMPK4AP3HB","components":"UNKNOWN OR OTHER","summary":"MY SUNROOF RANDOMLY CRACKED WHILE I WAS GOING DOWN THE HIGHWAY. NOTHING HIT IT SO I WAS CURIOUS IF THIS WAS A COMMON PROBLEM.. I LOOKED AROUND ONLINE AND FOUND THAT IT IS IN FACT A COMMON ISSUE WITH SOME PEOPLE'S SUNROOFS EVEN EXPLODING!!! I CALLED FORD AND WAS TOLD THE EXACT SAME THING THAT I FOUND EVERYONE ELSE SAYING ONLINE.. THAT FORD WON'T DO ANYTHING TO FIX THE PROBLEM AND THAT SOME PEOPLE HAVE HAD THIS ISSUE HAPPEN MORE THAN ONCE... I AM NOW TERRIFIED TO DRIVE MY NEW (TO ME) VEHICLE THAT I JUST BOUGHT 2 MONTHS AGO.. MY GLASS INSURANCE IS GIVING ME ISSUES COVERING THIS BECAUSE IT'S NOT A WINDSHIELD AND I DON'T HAVE $2200 LAYING AROUND TO FIX IT AT THE MOMENT.. HOW LONG UNTIL IT STARTS LEAKING AND CAUSING OTHER ISSUES..???","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11360671,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2020","dateComplaintFiled":"09/23/2020","vin":"2FMPK3J93HB","components":"SERVICE BRAKES","summary":"I WAS DRIVING IN A PARKING LOT AND WENT TO APPLY THE BRAKES. THERE WAS NO RESISTANCE, AND I HAD TO PUSH THE BRAKE PEDAL DOWN TO THE FLOOR TO GET ANY RESISTANCE, AND THE VEHICLE FINALLY SLOWED TO A STOP, TAKING MUCH LONGER THAN USUAL. MY TWO YOUNG CHILDREN AND WIFE WERE IN THE CAR WITH ME AS WELL. I GOT OUT OF THE VEHICLE, AND LOOKED UNDERNEATH, ONLY TO SEE BRAKE FLUID LEAKING OUT NEAR THE FRONT RIGHT TIRE. UPON GETTING BACK IN THE VEHICLE, I RECEIVED A WARNING THAT THE BRAKE FLUID LEVEL WAS LOW. THE VEHICLE HAS 43,000 MILES ON IT, AND WE HAD DRIVEN 20+ MILES EARLIER WITHOUT ISSUE. WE DID NOT RUN ANYTHING OVER OR HIT ANYTHING. THERE IS A CURRENT RECALL ON THIS VEHICLE REGARDING A BRAKE ISSUE, HOWEVER, ON TOWING TO THE DEALER, THEY TOLD ME THIS ISSUE IS NOT RELATED, YET I FEEL THAT IT IS, AND IS TOO COINCIDENTAL TO HAPPEN IN THE EXACT LOCATION OF THE RECALLED PART. THEY TRIED TO TELL ME THAT I MUST HAVE RUN SOMETHING OVER TO CAUSE THE RUPTURE/LEAK, BUT I KNOW THIS IS NOT THE CASE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11360266,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2020","dateComplaintFiled":"09/21/2020","vin":"2FMPK4J92HB","components":"ENGINE","summary":"PURCHASED THIS VEHICLE USED ON JULY 20, 2020 WITH 46,054 MILES.  ON AUGUST 3, 2020, CHECK ENGINE LIGHT ILLUMINATED, P0303 CYLINDER 3 MISFIRE DETECTED.  HAD IGNITION COIL AND PLUG REPLACED ON AUGUST 6, 2020, MILEAGE OUT, 46,315.  ON AUGUST 16, 2020 AT 46,530 MILES, SAME CODE CAME UP, DEALER PERFORMED A SOFTWARE UPDATE ON THE ECU ON AUGUST 20, 2020.  ON SEPTEMBER 18, CHECK ENGINE LIGHT AGAIN, SAME P0303 CODE AT 46,900 MILES.  DEALER NOW STATES THAT I NEED A WHOLE NEW ENGINE.  THIS IS THE 2.0L ENGINE WHERE MANY PEOPLE ARE HAVING THE SAME ISSUE, COOLANT SEEPING INTO THE CYLINDER(S).","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11359884,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2020","dateComplaintFiled":"09/18/2020","vin":"2FMPK3J90HB","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE DRIVING 45 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE ENGINE REVVED UP HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND HAD THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE CONTACT CALLED LOCAL DEALER EPIC FORD (5200 EVERGREEN WAY, EVERETT, WA 98203, 425) 353-7171) TO NOTIFY THE DEALER OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V427000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11355454,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2020","dateComplaintFiled":"09/16/2020","vin":"2FMPK3J99HB","components":"ENGINE","summary":"CHECK ENGINE LIGHT CAME ON AT 41200 MILES. COMPUTER SAYS P0303 MISFIRE.  CAR IDLES IN PARK. DRIVES HARD. KNOWN PROBLEM WITH THE 2017 FORD EDGE APPARENTLY MANY COMPLAINTS ONLINE. LUCKILY MY CAR IS STILL UNDER WARRANTY, AND THEY'VE AGREED TO COVER THE FULL COST OF AN ENGINE REPLACEMENT. OTHERS NOT WO LUCKY. FORD KNOWS THIS IS AN ISSUE AND CHARGING 10 GRAND TO REPAIR WHEN ITS REALLY AT NO FAULT OF THE CONSUMERS OWN. IM SCARED TO EVEN GET MY CAR BACK IF THIS WILL HAPPEN AGAIN AND AGAIN AFTER MY WARRANTY IS UP. FORD REALLY SHOULD CORRECT THIS KNOW ISSUE ON ALL 2017 EDGES WHERE COOLANT IS LEAKING INTO THE PISTONS CAUSING MISFIRE BEFORE SOMEONE GETS HURT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11354856,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2020","dateComplaintFiled":"09/14/2020","vin":"2FMPK4K91HB","components":"ENGINE","summary":"THE CHECK ENGINE LIGHT CAME ON. TOOK THE CAR TO OUR LOCAL FORD DEALERSHIP AND THEY INFORMED ME THAT THE SECOND CYLINDER IS MISFIRING DUE TO COOLANT LEAKING INTO THE CYLINDER.  THEY HAVE TOLD ME THE ENGINE NEEDS TO BE REPLACED USING A NEW LONG BLOCK AT 103,002 MILES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11354648,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"09/13/2020","vin":"2FMPK3J99HB","components":"POWER TRAIN,ENGINE","summary":"MY SERVICE ENGINE LIGHT CAME ON AND OFF. READING CYLINDER 2 MISFIRING. REPLACE PLUGS AND IGNITION COILS RECEIVED SAME ERROR. ENGINE STARTED RUNNING ROUGHER AND WHITE SMOKE STARTED COMING FROM EXHAUST. VEHICLE OVERHEATED IN THE MIDDLE IF THE FREEWAY WITH MY CHILDREN INSIDE. I FILLED THE COOLANT AND NEXT DAY IT WAS EMPTY AGAIN.  ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO CYLINDER 2. ENGINE HAS TO BE REPLACED. HAPPENED BEFORE 60,000 MILES BUT BECAUSE I TOOK IT AFTER 60,000 MILES WARRANTY WAS OUT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11354186,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2020","dateComplaintFiled":"09/10/2020","vin":"2FMPK3K90HB","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WOULD SHUDDER WHILE SHIFTING GEARS, WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MCLARTY DANIEL FORD LINCOLN (2609 S WALTON BLVD, BENTONVILLE, AR 72712) WHERE HE WAS INFORMED THAT THE TORQUE CONVERTER WAS DEFECTIVE AND THAT THE ENGINE ALSO NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11353625,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2020","dateComplaintFiled":"09/08/2020","vin":"2FMPK4K95HB","components":"ENGINE","summary":"THE CHECK ENGINE LIGHT CAME ON WHILE I WAS OUT OF TOWN. I TOOK IT TO THE CLOSET FORD. THEY LET ME KNOW THAT THE SECOND CYLINDER IS MISFIRING. THIS IS HAPPENING BECAUSE COOLANT HAS LEAKED INTO. THEY STATED THAT I NEED A NEW ENGINE AND REPLACE THE LONG BLOCK.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11353725,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2020","dateComplaintFiled":"09/08/2020","vin":"2FMPK4K90HB","components":"ENGINE","summary":"THERE IS COOLANT LEAKING INTO THE ENGINE ON A CONSISTENT BASIS.  I HAVE TO REPLACE THE COOLANT DAILY, AND IF NOT, THE CAR OVERHEATS MAKING IT A HAZARD ON THE ROADS.  FORD IS AWARE THAT THIS IS A MANUFACTURER'S ISSUE BUT REFUSE TO ACKNOWLEDGE THAT IT SHOULD BE A RECALL.      HTTPS://NAM01.SAFELINKS.PROTECTION.OUTLOOK.COM/?URL=HTTPS%3A%2F%2FFORD.OEMDTC.COM%2F4476%2F2-0L-ECOBOOST-COOLANT-IN-CYLINDERS-WHITE-EXHAUST-SMOKE-AND-OR-ILLUMINATED-MIL-2015-2019-FORD-LINCOLN&DATA=01%7C01%7CMARKWATSON%40STANFORDHEALTHCARE.ORG%7C57D1A43CAB98470F14FB08D833D48862%7C9866B506DC9D48DDB7203A50DB77A1CC%7C0&SDATA=HSPXFQ0ILJXN0C%2FS4W2AY47KQWBSXW89XG2CUQ16KT0%3D&RESERVED=0","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11353445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2020","dateComplaintFiled":"09/06/2020","vin":"2FMPK4K95HB","components":"ENGINE","summary":"MY SERVICE ENGINE LIGHT CAME ON A FEW WEEKS AGO. READING CYLINDER 2 MISFIRING. REPLACE PLUGS AND IGNITION COILS COST ME APPROX $300. STILL SAME ERROR. ENGINE STARTED RUNNING ROUGHER AND WHITE SMOKE STARTED COMING FROM EXHAUST. NOTICED COOLANT LEVEL WAS LOW WHICH WAS OUT OF THE NORM. I CHECKED OIL AND IT WAS A MILKLY COLOR WHICH MEANS COOLANT IS IN OIL. GOING TO TAKE TO A SHOP THIS WEEK TO DETERMINE ISSUE/ISSUES GOING ON. IT IS A 2017 FORD EDGE WITH ONLY 76,000 MILES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11353129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2020","dateComplaintFiled":"09/04/2020","vin":"2FMPK3K91HB","components":"ENGINE","summary":"I STARTED HAVING PROBLEM WITH MY CAR AROUND 60K MILES, AND THE SHOP INFORMED ME I NEEDED A NEW ENGINE. FORD HAS KNOW ABOUT THIS DEFECTED ENGINES AND DID NOT DO A RECALL AND STILL SOLD THESE CARS TO PEOPLE WITHOUT THE KNOWLEDGE OF A DEFECTED ENGINE. THEY ARE LETTING THE WARRANTY RUN OUT, AND THEN LEAVING THE COST TO THE CONSUMERS TO REPLACE. I WOULD HAVE NEVER BOUGHT MY SUV IF I WOULD HAVE KNOWN ABOUT A DEFECTED ENGINE","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11352998,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2020","dateComplaintFiled":"09/03/2020","vin":"2FMPK4G99HB","components":"ENGINE","summary":"ENGINE LIGHT CAME ON. TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO CYLINDER 2. ENGINE HAD TO BE REPLACED. $9,300 QUOTE TO PUT A NEW ENGINE IN, AND VEHICLE IS OUT OF WARRANTY. THE SERVICE ADVISOR AT THE DEALERSHIP AND THE MECHANIC BOTH ADMITTED IT IS A KNOWN DEFECT AND SAID THERE IS A TSB BULLETIN ON THE ISSUE.  COMPLETELY UNACCEPTABLE FAILURE OF THE FORD PRODUCT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11351259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2020","dateComplaintFiled":"08/25/2020","vin":"2FMPK3K93HB","components":"POWER TRAIN,ENGINE","summary":"FULL ISSUE HISTORY DOCUMENT ATTACHED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11350401,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2020","dateComplaintFiled":"08/20/2020","vin":"2FMPK3J97HB","components":"ENGINE","summary":"IN JUNE 2020 THE ENGINE LIGHT CAME ON. WE CALLED OUR LOCAL FORD DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE NOT ABLE TO LOOK AT IT FOR A FEW DAYS, BUT WAS TOLD IT WOULD BE FINE TO DRIVE. WE NEEDED THE CAR TO GET TO WORK AND BACK SO WE TOOK IT IN TO HAVE IT CHECKED WITH ANOTHER REPUTABLE SERVICE PROVIDER. HE INFORMED US THAT WE DEFIANTLY NEEDED TO TAKE IT TO OUR LOCAL FORD DEALERSHIP AS THE CODE IT WAS THROWING, P0301-P0304, WAS A MAJOR ENGINE DEFECT. HE TOLD US THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON THIS VEHICLE AND THAT THE ENGINE MOST LIKELY WOULD NEED TO BE REPLACED. WE IMMEDIATELY CALLED NEWBERG FORD AND MADE ANOTHER APPOINTMENT. WE TOOK IT IN AND AFTER A DAY IN A HALF WERE TOLD THAT IT WAS INDEED AN ENGINE DEFECT AND THE ENGINE WOULD NEED TO BE REPLACED. WE WERE ALSO TOLD THAT WE SHOULD NOT  DRIVE THIS VEHICLE AS IT COULD FAIL WHILE DRIVING. THANK GOD WE DID NOT FOLLOW THEIR FIRST ADVICE THAT IT WOULD BE FINE TO DRIVE!  AT FIRST, THEY TOLD US IT WAS GOING TO COST US OVER $8000 TO REPAIR. WE WERE DEVASTATED. WHILE WE STILL OWED SEVERAL THOUSAND DOLLARS ON THE CAR, WE REALLY DID NOT HAVE THAT KIND OF MONEY! WE COULDN'T NOT FIX IT AS IT IS A DAILY DRIVER. FORTUNATELY, THE DEALERSHIP CAME UP WITH A LOWER COST TO REPAIR IT, WHICH WAS WEIRD, BUT WE WERE ABLE TO FINANCE IT TO GET THE WORK DONE. NOW WE ARE NOT ONLY MAKING CAR PAYMENTS BUT ALSO PAYMENTS ON A LOAN THAT IS ALMOST HALF OF WHAT IS OWED ON THIS CAR! THIS IS NOT ACCEPTABLE!!! WE PURCHASED THIS CAR WITH THE CONFIDENCE WE HAVE ALWAYS HAD IN FORD. FORD IS VERY AWARE OF THIS 'DEFECT 'IN THIS ENGINE AND IS NOT WILLING TO MAKE ANY EFFORT TO RECALL IT?? THIS WAS NOT ANYTHING WE DID TO THIS VEHICLE; IT IS DUE TO A MANUFACTURING DEFECT!!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11350421,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2020","dateComplaintFiled":"08/20/2020","vin":"2FMPK3J97HB","components":"ENGINE","summary":"IN JUNE 2020 THE ENGINE LIGHT CAME ON. WE CALLED OUR LOCAL FORD DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE NOT ABLE TO LOOK AT IT FOR A FEW DAYS, BUT WAS TOLD IT WOULD BE FINE TO DRIVE. WE NEEDED THE CAR TO GET TO WORK AND BACK SO WE TOOK IT IN TO HAVE IT CHECKED WITH ANOTHER REPUTABLE SERVICE PROVIDER. HE INFORMED US THAT WE DEFIANTLY NEEDED TO TAKE IT TO OUR LOCAL FORD DEALERSHIP AS THE CODE IT WAS THROWING WAS A MAJOR ENGINE PROBLEM.THE CODES WERE P0301-P0304, WHICH IS A DEFECT IN THE ENGINE WHICH WILL ALLOW COOLANT INTRUSION INTO THE CYLINDERS. HE TOLD US THAT THERE WAS TECHNICAL SERVICE BULLETIN, COPY INCLUDED WITH THIS LETTER, ON THIS VEHICLE AND THAT THE ENGINE MOST LIKELY WOULD NEED TO BE REPLACED. WE IMMEDIATELY CALLED NEWBERG FORD AND MADE ANOTHER APPOINTMENT. WE TOOK IT IN AND AFTER A DAY IN A HALF WERE TOLD THAT IT WAS INDEED AN ENGINE DEFECT AND THE ENGINE WOULD NEED TO BE REPLACED. WE WERE ALSO TOLD THAT WE SHOULD NOT DRIVE THIS VEHICLE AS IT COULD FAIL WHILE DRIVING. THANK GOD WE DID NOT FOLLOW THEIR FIRST ADVICE THAT IT WOULD BE FINE TO DRIVE!  AT FIRST, THEY TOLD US IT WAS GOING TO COST US OVER $8000 TO REPAIR. WE WERE DEVASTATED. WHILE WE STILL OWED SEVERAL THOUSAND DOLLARS ON THE CAR, WE REALLY DID NOT HAVE THAT KIND OF MONEY! WE COULDN'T NOT FIX IT AS IT IS A DAILY DRIVER. FORTUNATELY, THE DEALERSHIP CAME UP WITH A LOWER COST TO REPAIR IT, WHICH WAS WEIRD, BUT WE WERE ABLE TO FINANCE IT TO GET THE WORK DONE. NOW WE ARE NOT ONLY MAKING CAR PAYMENTS BUT ALSO PAYMENTS ON A LOAN THAT IS ALMOST HALF THE WHAT IS OWED ON THIS CAR! THIS IS NOT ACCEPTABLE!!! WE PURCHASED THIS CAR WITH THE CONFIDENCE WE HAVE ALWAYS HAD IN FORD. FORD IS VERY AWARE OF THIS 'DEFECT 'IN THIS ENGINE AND IS NOT WILLING TO MAKE ANY EFFORT TO RECALL IT?? THIS WAS NOT ANYTHING WE DID TO THIS VEHICLE; IT IS DUE TO A MANUFACTURING DEFECT!!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11350509,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2020","dateComplaintFiled":"08/20/2020","vin":"2FMPK3K80HB","components":"UNKNOWN OR OTHER","summary":"NOTICED CRACK IN PANORAMIC SUNROOF WHEN PARKED IN HOME GARAGE; NO POINT OF IMPACT DETECTED","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11349818,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"08/17/2020","vin":"2FMPK4K80HB","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: AWAITING# (SERVICE BRAKES, HYDRAULIC) (MANUFACTURER CAMPAIGN NUMBER: 20S42) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER FORD OF QUEENS LOCATED AT 139-48 QUEENS BLVD, QUEENS, NY 11435 AND THE MANUFACTURER WERE NOTIFIED OF THE ISSUE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE AND NO ESTIMATED TIME FOR PARTS AVAILABILITY WERE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11349269,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2020","dateComplaintFiled":"08/14/2020","vin":"2FMPK4K96HB","components":"VISIBILITY/WIPER","summary":"WENT TO WASH MY 2017 FORD EDGE CAR TWO WEEKS AGO IN MY DRIVEWAY AND NOTICE THE PANORAMIC ROOF GLASS HAD WAVY CRACKS IN IT. NO CHIPS OR LEAKS JUST A WAVY CRACK THAT CAN BE FELT FROM THE EXTERIOR. RESERCHED THIS ISSUE AND FOUND IT TO BE COMMON IN EDGES FROM 2014 AND UP TO THE POINT THAT THERE WAS A CLASS ACTION LAWSUIT FILED AGAINST FORD FOR NOT DOING ANYTHING THAT WAS DROPPED IN 2016. I DON'T KNOW IF IT'S A STRESS FRACTURE OR DUE TO THE HEAT. ETHIER WAY I AM CONCERNED THE GLASS IS GOING TO FAIL EVEN MORE. THERE ARE ACCOUNTS WHERE THESE ROOFS HAVE EXPLODED WHILE DRIVING ALSO.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11343598,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2020","dateComplaintFiled":"08/06/2020","vin":"2FMPK3J90HB","components":"ENGINE","summary":"ENGINE LIGHT CAME ON. CODE WAS P0302, INITIAL INPUT FROM FORD DEALER, CHANGE SPARK PLUGS, 98XXX MILES, PROBABLY DUE FOR A TUNE-UP. MAINTENANCE PERFORMED, CODE RESET. ENGINE LIGHT CAME BACK ON, AND ENGINE COOLANT OVERTEMPT INDICATION WHILE DRIVING INTO WORK, LOW ON ANTI-FREEZE, TAKEN TO DIFFERENT FORD DEALER THAT SAME AFTERNOON, BORESCOPE OF CYLINDER 2 INDICATES LEAKAGE OF ANTIFREEZE INTO THE CYLINDER TOLD THAT ENGINE LONGBLOCK WILL REQUIRE REPLACEMENT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11343747,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2020","dateComplaintFiled":"08/06/2020","vin":"2FMPK3J98HB","components":"ENGINE","summary":"THIS ENGINE IS FAULTY. I PURCHASED IT AND THE CYLINDER CRACKED. THIS WAS DIAGNOSED BY THE FORD DEALER. THE ENGINE DROVE PERFECTLY FINE. THEN I BEGAN HAVING SOME HARD SHAKING AND JERKING. THE VEHICLE THEN OVERHEATED CAUSING THE CHECK ENGINE LIGHT TO COME ON. THIS HAS BEEN REPORTED ON OTHER SITES BY MULTIPLE FORD OWNERS.*DT  CONSUMER ALSO HAD ISSUES WITH ENGINE WITH LOW COOLANT LEVEL AND WHITE EXHAUST SMOKE.*JB  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11343482,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2020","dateComplaintFiled":"08/05/2020","vin":"2FMPK4J97HB","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO CYLINDER NUMBER 2 AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. *LN *BF *AS*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11343483,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2020","dateComplaintFiled":"08/05/2020","vin":"2FMPK4K90HB","components":"ENGINE","summary":"TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDGAARDEN SOUTHWEST SALES LOCATED AT 1608 12TH ST SW, AUSTIN, MN 55912, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO COOLANT LEAKING INTO THE ENGINE CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE VEHICLE OWNER HOWEVER, THE MANUFACTURER DECLINED TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,900.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11343584,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2020","dateComplaintFiled":"08/05/2020","vin":"2FMPK3K95HB","components":"ENGINE","summary":"I BOUGHT MY 2017 FORD EDGE LESS THAN A YEAR AND HALF AGO AND THE FIRST YEAR WAS RUNNING FINE BUT THEN IT GAVE SOME BATTERY ISSUES FOR NO REASON THEN I HAD TO REPLACED IT. THAT WAS MY FIRST ISSUE WITH IT, A YEAR LATER IM DEALING WITH SOME OVERHEATING PROBLEMS WHICH I TOOK IT TO THE MECHANIC AND THE DIAGNOSIS WAS THERE IS COOLANT IN THE ENGINE WITH NO LEAKING OR WHATSOEVER, APPARENTLY THE COOLANT WAS EVAPORATING INTO THE ENGINE. NOW, FORD WONT DO ANYTHING BECAUSE IM PASSED 7K MILES FROM MY WARRANTY EXPIRATION. I HOPE I'LL GET SOME HELP BECAUSE I DONT EVEN HAVE 2 YEARS WITH THIS VEHICLE AND NOW IS ALL DAMAGE FOR NO REASON. TTHE OVERHEATING ISSUES STARTED A MONTH AGO SO I DIDNT WAIT LONG TO TAKE IT TO THE MECHANIC TO CHECK IT OUT. AT THIS POINT MY SUV STILL RUNS BUT I PREFER TO NOT DRIVE IT ANYMORE BECAUSE IT COULD CAUSE MORE DAMAGE TO IT, SO I DONT HAVE A CAR TO GET TO WORK. I'VE BEEN LOOKING FOR INFORMATION ABOUT WHAT TYPE OF ENGINE IS IT OR IF THIS HAS JUST HAPPENED TO ME AND I FOUND OUT THAT THERE IS A RECALLOF THIS MAKE AND MODEL. I REALLY HOPE I GET SOME HELP SINCE REPLACING THE WHOLE ENGINE IS VERY EXPENSIVE AND I CANT AFFORD IT. THEN AGAIN I PURCHASED THIS VEHICLE ON OCTOBER, 2018 AND LESS THAN 2 YEARS THE ENGINE IS DAMAGED COME ON PEOPLE HOW COULD IT BE POSSIBLE IF IS NOT A FABRIC DEFECT OR SOMETHING BECAUSE THERE IS STILL LOW MILLAGE IN MY SUV IS ONLY 67K AND I DONT DRIVE IT VERY FAR. BY THE WAY WHEN IT HAPPENED I WAS COMING BACK HOME FROM WORK SO YEAH IT WAS IN MOTION BUT IT OVER HEATED WHEN I WAS LESS THAN 3 MINUTES AWAY FROM HOME BUT I STOPPED ANYWAYS TO COOLED IT DOWN, ONCE I WAS HOME I PUT COOLANT AND THE NEXT DAY I TOOK IT TO THE MECHANIC.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11342653,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"08/01/2020","vin":"2FMPK4K99HB","components":"ENGINE","summary":"2ND CYLINDER LEAKING COOLANT.  ENGINE NEEDS TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11342384,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2020","dateComplaintFiled":"07/30/2020","vin":"2FMPK3K93HB","components":"ENGINE","summary":"I WAS DRIVING GOING 35 MPH ACCELERATING TO 40 MPH AS I WAS ON THE INSIDE LANE OF THREE LANES ENTERING THE STATE HIGHWAY TO GO OVER THE BRIDGE  WHEN MY INDICATOR LIGHT CAME ON SHOWING OVER HEATING AND I LOST POWER. I IMMEDIATELY HAD TO PULL OFF THE ROAD AND WAITED 1 1/2 HOURS FOR ENGINE TO COOL DOWN TO CHECK MY ENGINE.  WHEN I CHECKED I HAD NO COOLANT IN MY RADIATOR . I SPOKE TO A FORD SERVICE EMPLOYEE AND THEY SAID GET IT TO THEM TO CHECK OUT.  THEY INSPECTED AND TELL ME THERE IS A SERVICE BULLETIN 19-2346  STATING THE DEFECT. A KNOWN DEFECT CAUSING DANGEROUS SITUATIONS FOR  UNAWARE CAR OWNERS.  FORD HAS TOLD ME THEY WILL NOT TAKE RESPONSIBILITY FOR THEIR KNOWN DEFECTIVE ISSUE AND WANT $ 7,000.00 TO REPLACE WHOLE ENGINE. CURRENTLY IT IS AT FORD BEING REPAIRED AT MY EXPENSE BUT HOPEFULLY OUR GOVERNMENT OFFICIALS OR A LAWYER CAN HELP REDEEM THIS SITUATION.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11341871,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2020","dateComplaintFiled":"07/28/2020","vin":"2FMPK4K95HB","components":"ENGINE","summary":"CHECK ENGINE LIGHT CAME ON.  I TOOK TO FOX FORD DEALERSHIP WHERE I BOUGHT IT FOR SERVICING.   DIAGNOSED: COOLANT LEAKING INTO CYLINDERS  TECHNICAL SERVICE BULLETIN 19-2346 2.0L ECOBOOST  ENGINE MUST BE REPLACED  I HAVE OWNED THE VEHICLE FOR 11 MONTHS.  FORD COMPANY NOT WILLING TO ASSIST - DENIED REQUEST  I SENT PROOF THAT THE VEHICLE WAS MAINTAINED WELL FOR THE 11 MONTHS I HAVE OWNED IT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11341663,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2020","dateComplaintFiled":"07/27/2020","vin":"2FMPK4K9XHB","components":"ENGINE","summary":"CHECK ENGINE LIGHT CAME ON AT STARTUP, ENGINE ROUGH IDLE. TOOK TO NAZARETH FORD, NAZARETH, PA, CAR DIAGNOSED WITH COOLANT LEAK INTO CYLINDER, A COMMON ISSUE WITH THIS ENGINE AS DESCRIBED BY MECHANIC. ENGINE REPLACEMENT IS THE ONLY FIX. QUOTED BETWEEN $6,000 AND $7000 REPAIR. VEHICLE CURRENTLY AT SERVICE STATION AWAITING PARTS. CURRENT MILAGE: 61000+","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11341005,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"07/22/2020","vin":"2FMPK4K95HB","components":"ENGINE","summary":"HAVE OWNED THE CAR FOR 10 MONTHS.  CAR HAS 64, 000 MILES.  I BOUGHT IT WITH   52,500 MILES IN AUGUST 2019 FROM FOX FORD IN GRAND RAPIDS, MI.   ENGINE LIGHT CAME ON  TOOK TO MECHANIC  MECHANIC DIAGNOSED AN ENGINE ISSUE WITH A TECHNICAL SERVICE BULLETIN (TSB) 19-2346: 2.0L ECOBOOST COOLANT IN CYLINDERS  TOOK TO FORD DEALERSHIP .. SAME DIAGNOSIS AND SAID I NEED A NEW ENGINE.  FOX FORD QUOTING ME 6000.00 MINIMUM FOR PARTS.  POSSIBLY 8000.00 WITH LABOR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11340059,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2020","dateComplaintFiled":"07/18/2020","vin":"2FMPK4K94HB","components":"SERVICE BRAKES","summary":"ON 7/16/2020 MY 2017 FORD EDGE EXPERIENCED A LOSS OF BRAKES WHILE DRIVING. THE VEHICLE WAS WAS APPROACHING A BUSY INTERSECTION WHEN THE FAILURE OCCURRED. THE BRAKE PEDAL WENT TO THE FLOOR AND THE EMERGENCY BRAKE HAD TO BE USED TO AVOID A COLLISION. THE VEHICLES LOW BRAKE FLUID LIGHT CAME ONE AND A LARGE POOL OF FLUID WAS COMING FROM THE FRONT PASSENGER WHEEL.  THE VEHICLE WAS TOW BACK TO MY HOUSE AND UPON INVESTIGATION THE FRONT PASSENGER BRAKE LINE HAD BURST. THERE WAS NO SIGN OF PRIOR DAMAGE OR UNUSUAL WEAR. THE VEHICLE HAS 63,000 MILES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11339874,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2020","dateComplaintFiled":"07/17/2020","vin":"2FMPK3K95HB","components":"ENGINE","summary":"FORD EDGE ECOBOOST 2.0L COOLANT LIGHT CAME ON AROUND 60K MILES, WHILE DRIVING.  SERVICE SHOP FOUND CODE P0217(ENGINE COOLANT EXCESS TEMPERATURE). LATER TOOK IT TO FORD DEALERSHIP AND THEY ADVISED COOLANT IS LEAKING FROM ENGINE AND A NEW ENGINE WOULD BE REQUIRED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11339973,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2019","dateComplaintFiled":"07/17/2020","vin":"2FMPK3G90HB","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE REVVED UP BUT FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND TURNED OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11339539,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2020","dateComplaintFiled":"07/15/2020","vin":"2FMPK4J93HB","components":"ENGINE","summary":"AT ABOUT 48,000 MILES THE 2.0L ECOBOOST ENGINE HAD A CHECK ENGINE LIGHT. BROUGHT IT TO FORD DEALER AND THEY SAID IT WAS A COOLANT LEAK AND IT NEEDED NEW ENGINE. VEHICLE STILL UNDER WARRANTY SO ENGINE WILL BE REPLACED WITHOUT COST. BUT I KNOW OTHERS HAVE HAD THIS PROBLEM. THEY NEED TO ISSUE A RECALL OR WARRANTY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11339171,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2020","dateComplaintFiled":"07/13/2020","vin":"2FMPL4K91HB","components":"ENGINE","summary":"MY ENGINE HAD TO BE REPLACED BECAUSE COOLANT WAS LEAKING INTO CYLINDER 2. THIS IS A KNOWN ISSUE TO FORD AND A RECALL SHOULD HAVE BEEN ISSUED.    NHTSA ID NUMBER: 10162071 MANUFACTURER COMMUNICATION NUMBER: TSB 19-2208 SUMMARY SOME 2015-2018 EDGE AND 2017-2019 FUSION/MKZ/ESCAPE/MKC VEHICLES EQUIPPED WITH A 2.0L ECOBOOST ENGINE MAY EXHIBIT A LOW COOLANT LEVEL, WHITE EXHAUST SMOKE AND/OR A RUNS ROUGH CONDITION WITH OR WITHOUT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL). DIAGNOSTIC TROUBLE CODES (DTCS) MAY INCLUDE P0300, P0301-P0304, P0316, P0217, P1285 AND/OR P1299 STORED IN POWERTRAIN CONTROL MODULE (PCM). THIS MAY BE DUE TO COOLANT INTRUSION INTO THE CYLINDER. TO CORRECT THE CONDITION, FOLLOW THE SERVICE PROCEDURE STEPS TO REPLACE THE LONG BLOCK ENGINE ASSEMBLY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11339215,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2020","dateComplaintFiled":"07/13/2020","vin":"2FMPK3G94HB","components":"ENGINE","summary":"FORD EDGE HAS 50,000 MILES ON IT,WAS READING MISFORE CODE P0301 AND COOLANT WAS LEAKING INTO CYLINDER 1,MANY OTHERS HAVE HAD THE SAME ISSUE. THIS NEEDS TO BE A RECALL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11339218,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2020","dateComplaintFiled":"07/13/2020","vin":"2FMPK3J99HB","components":"ENGINE","summary":"MY 2017 FORD EDGE 2.0L ECOBOOST, CHECK ENGINE LIGHT CAME ON WITH CODE OF P0302, AFTER CHANGING THE SPARK PLUGS AND COIL PACKS, FINALLY TOOK IT TO OUR LOCAL DEALERSHIP, BANNER FORD IN MANDEVILLE, LA AND AFTER A DIAGNOSTIC WAS FOUND TO HAVE \"COOLANT INTRUSION ON CYLINDER #2, AND WAS TOLD THAT FORD WOULD NOT SELL THE PARTS TO REPAIR THE ENGINE, BUT THAT THE ENTIRE ENGINE HAD TO BE REPLACED BECAUSE FORD HAD CHANGED THE DESIGN ON THE ENGINE AND GASKETS.  THIS SHOULD BE A RECALL, NOT A TSB, AS I HAVE FOUND MULTIPLE COMPLAINTS AND THEY ALL HAVE CONTACTED FORD WITH THE SAME RESULTS, SO FORD IS WELL AWARE OF THIS ISSUE, COMPLAINTS GO BACK AS FAR AS 2015 AND ALL ARE AROUND THE 65K TO 70K MILE MARK.  FORD KNOWS ABOUT THIS BY REDESIGNING THE ENGINES AND THE GASKETS.  I AM LOOKING AT AN $8500 ENGINE REPLACEMENT BILL BECAUSE I AM OUT-OF-WARRANTY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11338835,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2020","dateComplaintFiled":"07/12/2020","vin":"2FMPK4K91HB","components":"ENGINE","summary":"ENGINE LIGHT CAME ON.  DIAGNOSIS CODE P0304 CAME ON.  DROVE FOR ANOTHER WEEK AND TOOK TO FORD DEALERSHIP. TOLD THERE WAS COOLANT LEAKING INTO CYLINDERS AND I HAD TO HAVE A NEW ENGINE.  ENGINE IS FORD 2.0 L ECOBOOST.  HAVE FOUND NUMEROUS ENTRIES ON FORUMS OF CONSUMERS THAT HAVE THE SAME DEFECTIVE ENGINE.  MILEAGE IS 25 MILES BEYOND THE 60,000 POWERTRAIN WARRANTY.  COST IS WELL OVER $5000 ON AN ENGINE THAT FORD KNOWS TO BE DEFECTIVE AND THEY ARE NOT TAKING RESPONSIBILITY FOR RECALLING THIS DEFECTIVE ENGINE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11338725,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2020","dateComplaintFiled":"07/11/2020","vin":"2FMPK3K91HB","components":"UNKNOWN OR OTHER,ENGINE","summary":"A YEAR AGO MY CHECK ENGINE LIGHT CAME ON AND THE CAR FELT LIKE IT WAS MISFIRING WHEN I PUSHED THE GAS SO I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THAT THERE WAS COOLANT LEAKING INTO THE ENGINE.  THEY FIXED THE HEAD GASKET AND REPLACED THE CYLINDERS AND IT RAN OKAY FOR A WHILE.  FAST FORWARD TO LAST WEEK AND I WAS DRIVING DOWN A MAJOR HIGHWAY WITH MY FIVE YEAR OLD AND MY DOG IN THE CAR ON OUR WAY TO VACATION AND AN ERROR LIGHT CAME ON SAYING IT WAS A COOLANT EMERGENCY; AT THE SAME TIME THE CHECK ENGINE CAME ON IMMEDIATELY.  SUDDENLY THE CAR BASICALLY WENT DEAD WHILE IN MOTION GOING 75 MILES PER HOUR.  I HAD TO STEER IT OFF OF THE HIGHWAY AND TURN IT OFF; LEAVING US STRANDED ON THE SIDE OF THE HIGHWAY FOR 4 HOURS.  I HAD TO HAVE IT TOWED TO THE NEAREST DEALERSHIP AND THEY SAID THAT THERE IS COOLANT LEAKING INTO THE ENGINE AND THAT THE ENTIRE ENGINE NEEDS TO BE REPLACED BECAUSE APPARENTLY AFTER I HAD MY CAR WORKED ON THE FIRST TIME THERE WAS A TSB 19-2346 SAYING IF THIS PROBLEM OCCURS THEN THE ENGINE NEEDS TO BE REPLACED.  THE CAR IS 3 YEARS OLD AND HAS HAD MAJOR ENGINE FAILURE TWICE IN ONE YEAR- LEAVING MY FAMILY AND I IN A VERY DANGEROUS SITUATION.  THIS NEEDS TO BE RECALLED.  THE MECHANIC AT THE DEALERSHIP SAID THIS IS A COMMON PROBLEM ON THE ECOBOOST 2.0 ENGINE. A COMMON PROBLEM?!?! NOW I HAVE TO PAY $7000 FOR A NEW ENGINE, $600 FOR A TOW ACROSS THREE STATES $100 IN UBER FOR PICKING US UP AND HOTEL FEES LEAVING US STRANDED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11330389,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2020","dateComplaintFiled":"06/23/2020","vin":"2FMPK4J89HB","components":"ENGINE","summary":"BATTERY GOES DEAD FOR NO APPARENT REASON. SOMETIMES A MESSAGE WILL APPEAR THAT THE CAR IS IN POWER SAVING MODE (ELECTRICALLY) TO SAVE THE BATTERY, BUT NOT ALWAYS. AFTER CHARGING THE BATTERY, THE VEHICLE MAY RUN FINE FOR 2-3 WEEKS THEN GO DEAD. I HAVE NOTICED THE TURN SIGNALS DO NOT ALWAYS HAVE AN AUDIBLE SOUND WHEN WORKING, AND I HAVE NOTICED A CLICKING NOISE FROM THE FUSE / CIRCUIT BOX WITHOUT ANY THING BEING DONE TO THE VEHICLE, AND WHEN IT WILL NOT START. THE CURRENT EPISODE IS THE SECOND IN 3 WEEKS, THE THIRD IN 6MOS. THE FIRST EPISODE, THE BATTERY WAS REPLACED. I DO NOT BELIEVE THIS A BATTERY ISSUE. OTHER THAN THIS, THE CAR PERFORMS FINE.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11326540,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2020","dateComplaintFiled":"05/29/2020","vin":"4FMPK4K94HB","components":"ENGINE","summary":"ENGINE LIGHT CAME ON AND CAR STARTED RUNNING ROUGH, JERKING WHEN STARTING UP, OR WHILE WAITING AT A LIGHT. TOOK IT TO THE SHOP AND FOUND OUT THAT THERE WAS COOLANT LEAKING INTO THE CYLINDERS AND THERE WAS A FORD TSB OUT FOR IT. WAS LUCKY ENOUGH THAT MY ENGINE LIGHT CAME ON GOT MY CAR CHECKED BEFORE IT CAUSED ANY ACCIDENT. READING ABOUT OTHERS HAVING THE SAME ISSUE, SOME OF THEM WERE NOT SO LUCKY. THIS SHOULD BE A RECALL NOT JUST A TSB.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11325589,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2020","dateComplaintFiled":"05/22/2020","vin":"2FMPK3G97HB","components":"UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"I WENT TO THE DEALERSHIP WHERE I BOUGHT MY 2017 SILVER FORD EDGE, BECAUSE ON 5/8/2020 THE ENGINE ICON CAME UP ON MY DASH. SO I IMMEDIATELY STOPPED AT THE LOCAL JARETT FORD DEALERSHIP IN LAKELAND, FL, THINKING IT JUST NEEDED AN OIL CHANGE. AFTER I GOT THIS DONE, THE ENGINE ICON NEVER WENT AND I BEGAN TO EXPERIENCE MY VEHICLE SHAKING AND IT ALSO BEGAN HEATING UP. THIS HAPPENED IN 3 DIFFERENT OCCASIONS, WITH A RED WARNING MESSAGE ON MY DASH OF THE PRECAUTION I SHOULD TAKE TO AVOID OVERHEATING. EACH TIME I IMMEDIATELY STOPPED THE VEHICLE, WAITED FOR IT TO COOL DOWN, AND ADDED COOLANT TO THE RADIATOR COOLANT TANK.   I WENT TO ELDER FORD OF TAMPA, FL, WHERE I BOUGHT MY VEHICLE AND THE SERVICE MANAGER, TERRY WAS COMPLETELY OBLIVIOUS AS TO WHO NHTSA IS AS WELL AS NO IDEA OF THE CUSTOMER SATISFACTION PROGRAM. AS I WENT TO DRIVE AWAY MY VEHICLE, NOW IT DID NOT WANT TO START. FRANK TRIED TO SEE IF IT WAS A BATTERY ISSUE AND TRIED JUMP STARTING IT BUT IT HAD NOTHING TO DO WITH THE BATTERY. BY GOD'S MIRACLE MY VEHICLE SUDDENLY TURNED ON AND BY HIS MERCIES I WAS ABLE TO ARRIVE AT MY HOUSE.  NOW, I CANNOT GET TO WORK AND ARE STUCK BECAUSE THEY SAY THAT THERE IS NOTHING THEY CAN DO BECAUSE MY WARRANTY IS OVER.   I NEED TO KNOW IF YOU CAN HELP ME RESOLVE THIS MATTER THAT IS NOT MY FAULT. I AM VERY CONCERNED THAT THEY HAVE NO IDEA AS TO WHAT NHTSA IS NOR YOUR CUSTOMER SATISFACTION PROGRAM.  I WILL APPRECIATE SOMEONE HELPING ME, OR POINTING ME IN THE RIGHT DIRECTION.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11325609,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2020","dateComplaintFiled":"05/22/2020","vin":"2FMPK3G97HB","components":"UNKNOWN OR OTHER,ENGINE","summary":"I PURCHASED A 2017 FORD EDGE, IN 2017, WHICH RAN FINE AT FIRST. A YEAR IN, THE CAR WOULD RUN ROUGH, AND TWICE BOGGED DOWN AND TURNED OFF. STARTED AGAIN, REPLACED BATTERY WITH UNDER 2YRS OF USE AND KEPT WORKING. FAST FORWARD TWO YEARS, A FEW WEEKS AGO, WHILE DRIVING HOME FROM WORK, I BEGAN TO SEE PERFORMANCE ISSUES AND SUDDENLY WHITE SMOKE COMING OUT THE EXHAUST. NO LEAKING WAS EVIDENT, AND I NEVER GOT A WARNING ON MY DASH ABOUT TEMP OR COOLANT OR ANYTHING OF THE LIKE. TOOK IT TO FORD, WHERE I BOUGHT IT, AND AFTER EXPLAINING THE NHTSA CUSTOMER SATISFACTION PROGRAM, TWO OF THE ASSOCIATES REACTED COMPLETELY OBLIVIOUS TO WHAT EVEN NHTSA STOOD FOR OR THE ISSUE, WHICH BTW SEEMS TO BE REPORTED OVER 10 TIMES ON THE NHTSA SITE. NEVERTHELESS, THEY SUGGESTED A NEW BATTERY, SPARK PLUGS/WIRES, AND THEN OFFERED TO TAKE A LOOK AT THE VEHICLE FOR A FEW DAYS CHARGING $125 FOR THE \"DIAGNOSTIC\", TO WHICH I REFUSED. THEY THEN GAVE IT A ONCE-OVER, AND FOUND COOLANT IN THE ENGINE, [MILKY OIL] WHICH INDICATES WATER SEEPING INTO THE ENGINE AND WOULD MOST LIKELY REQUIRE A CYLINDER HEAD AT THE VERY LEAST. THEY OFFERED TO GIVE ME A RENTAL, FOR WHICH THEY STATED \"I WOULDN'T HAVE TO PAY\" OUTSIDE OF THE $50 LIABILITY FEE, WHICH IS REFUNDABLE UPON FORD'S HQ/CREDIT TEAM GOT BACK TO THEM. IF THEY SAW THAT THIS WAS NOT A \"RECALL\" TYPE ITEM, I WOULD HAVE TO PAY FOR THE RENTAL AS WELL AS THE COST OF REPAIRS, WHICH BALL-PARKED AROUND $4500-$5000. CLEARLY, THIS IS UNACCEPTABLE, FOR A 3YR OLD CAR WITH UNDER 66K MILES TO HAVE THIS PROBLEM.     FILING A COMPLAINT WITH NHTSA IN THE HOPES OF FINDING SOME SEMBLANCE OF JUSTICE.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11324962,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2020","dateComplaintFiled":"05/18/2020","vin":"2FMPK4J81HB","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A POPPING SOUND COMING FROM ABOVE THEIR HEAD. THE CONTACT LOOKED AT THE SUNROOF AND SAW NO DAMAGE. THE CONTACT STATED THAT LATER IN THE DAY AFTER PARKING THE VEHICLE, THE CONTACT BECAME AWARE OF A CRACK TO THE SUNROOF GLASS WITH TWO ADDITIONAL SMALLER CRACKS. THE CONTACT WAS UNAWARE OF ANY IMPACTS TO THE SUNROOF. THE CONTACT TOOK THE VEHICLE TO BICKFORD FORD (3100 BICKFORD AVE, SNOHOMISH, WA 98290, (425) 334-4045), WHERE THE CONTACT WAS INFORMED OF POSSIBLE CRACKS FROM ROCKS OR ROAD DEBRIS. THE CONTACT WAS REFERRED TO THE INSURANCE PROVIDER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,600.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11321780,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2019","dateComplaintFiled":"04/21/2020","vin":"2FMPK3J92HB","components":"VISIBILITY/WIPER","summary":"SPIDER CRACKS IN STATIONARY PART OF PANORAMIC SUN ROOF. TOOK CAR TO DEALERSHIP WHO TOOK PHOTOS AND SENT THEM TO FORD. FORD REPLIED SAYING IT WAS STONES THAT CRACKED IT.  MY PROBLEM, THEY WILL NOT EXCEPT THAT THERE IS A PROBLEM WITH THEIR DESIGN, PUTTING A STRESS ON THE GLASS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11321137,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2020","dateComplaintFiled":"04/14/2020","vin":"2FMPK4J94HB","components":"FUEL/PROPULSION SYSTEM","summary":"CHECK ENGINE LIGHT CAME ON AFTER 63,000 MILES OF MY 2017 FORD EDGE.  TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD COOLANT IS LEAKING INTO THE CYLINDER HEAD PER ERROR CODE.  DEALERSHIP STATED A NEW ENGINE IS REQUIRED TO ADDRESS THE  ISSUE.    AFTER SOME RESEARCH IT APPEARS THAT THIS IS NOT AN ISOLATED ISSUE WITH THIS VEHICLE.  IT IS TIME FOR FORD TO ACKNOWLEDGE THIS VEHICLE OR ENGINE HAS A QUALITY ISSUE AND DO THE RIGHT THING FOR THEIR CUSTOMERS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11320675,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2020","dateComplaintFiled":"04/09/2020","vin":"2FMPK3J92HB","components":"ENGINE","summary":"ENGINE: 2.0 ECOBOOST  MILEAGE: 61800  CHECK ENGINE LIGHT CAME ON, ERROR P0302 SHOWED UP.   OEM SPARK PLUGS ARE PLACED IN, ALONG WITH A SET OF NEW COIL PACKS.  CEL WAS STILL ON, RAN A COMPRESSION TEST AND SAW COOLANT BEING SQUIRTED OUT OF CYL 2, SIGNIFYING EITHER A CRACKED HEAD, OR BLOWN HEAD GASKET.  CONTACTED FORD, WHO REFERRED ME TO THE LOCAL DEALER, WENT INTO DEALER AND WAS QUOTED $200 FOR JUST THE \"DIAGNOSTIC.\"  MADE ME AWARE THAT FORD MAY REQUIRE A TEAR DOWN BEFORE EVEN EXTENDING ASSISTANCE IN THE REPAIR. SINCE VEHICLE WAS OUT OF WARRANTY PERIOD I WAS QUOTED $4400 FOR TEAR DOWN.  VEHICLE WAS NOT REPAIRED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11319685,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2020","dateComplaintFiled":"03/30/2020","vin":"2FMPK3J9XHB","components":"FUEL/PROPULSION SYSTEM","summary":"COMMON ISSUE WITH PURGE VALVE TO BE LEAKING AND IS NOT IN THE MANUFACTURER WARRANTY ACCORDING TO THEM DOES NOT ALLOW VEHICLE TO GET CORRECT MPG. VEHICLE WILL STUDDER AT IDLE OR AFTER FUEL FILL UP. WILL STUDDER AT STOPS AS IT IS LACKING CORRECT FUEL PRESSURE, BUT WONT THROW CODE. DEALER IS AWARE OF ISSUE WITH IT BEING COMMON TO THE VEHICLE BUT IS TRYING TO CHARGE HUNDREDS TO THOUSANDS OF DOLLARS FOR REPAIR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11319286,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2020","dateComplaintFiled":"03/25/2020","vin":"2FMPK3K98HB","components":"STEERING,UNKNOWN OR OTHER","summary":"2017 FORD EDGE TITANIUM 57000 MILES  POWER STEERING HAS STOPPED AND FORD WILL NOT HELP.  THE CAR STILL RUNS AND I AM DRIVING WITHOUT POWER STEERING.  LOCAL FORD SAYS $ 3000.00 TO FIX.  WARNING LIGHTS OF:   \"HILL START ASSIST NOT AVAILABLE\"... (NEVER HAD IT ANYWAY).  \"STEERING ASSIST FAULT - SERVICE REQUIRED\"  \"SERVICE ADVANCE TRAC\" - DASHBOARD ICON  \"STABILITY CONTROL OFF\" - DASHBOARD ICON...  THESE WARNINGS ARE ON EVERYTIME I DRIVE THE CAR..   THIS STARTED AND FIRST HAPPENED IN MID FEB. 2020.  IT HAPPENED WHEN I WAS BACKING OUT OF A PARKING SPACE.  AFTER A FEW FEET IT SORT OF STALLED.  I RESTARTED AND NOTICED IMMEDIATELY THE LIGHTS AND LACK OF POWER STEERING.  ANY HELP IS APPRECIATED.  $3000.00 IS A LOT OF MONEY AND I AM SURPRISED AT THE COST, LACK OF HELP FROM FORD AND THE FACT THAT IT IS STILL RUNNING. OTHER WISE IT IS A GREAT CAR !   I HAVE GONE TO YOUTUBE AND DISCOVERED SOME ELECTRICAL PROBLEMS FROM OTHERS BUT NOTHING SPECIFIC.  ANY HELP IS GREAT.  THANKS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11311170,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2020","dateComplaintFiled":"02/24/2020","vin":"2FMPK3K91HB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"I HAVE HAD MY CAR IN THE SHOP FOR 3 DIFFERENT OCCASIONS WITH THE CAR HAVING NO POWER THAT SOMETHING IS DRAINING THE BATTERY.  ALSO THE BACK BRAKE LIGHT HAS MOISTURE AND IS GETTING WORSE.  THE 3 TIMES THAT MY CAR LOST ALL POWER WAS WHILE IT WAS PARKED, IT WAS COLD OUTSIDE AND RAINY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11310628,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2020","dateComplaintFiled":"02/21/2020","vin":"2FMPK3J92HB","components":"SERVICE BRAKES","summary":"ON 02/20/2020 WHILE DRIVING THE VEHICLE ON A CITY STREET AND APPROACHING A STOP LIGHT THE BRAKE PEDAL WENT TO THE FLOOR AND WAS DIFFICULT TO STOP. SHORTLY AFTER A INDICATOR LIGHT SHOWED THAT MY BRAKE FLUID LEVEL WAS LOW. THE VEHICLE WAS LIMPED HOME AND PARKED IN DRIVEWAY. THE NEXT MORNING THERE WAS A LARGE PUDDLE OF BRAKE FLUID UNDERNEATH THE VEHICLE ON THE FRONT PASSENGER SIDE. THERE WAS OBVIOUS BRAKE FLUID COVERING THE INSIDE FRONT PASSENGER FENDER WELL. UNDERNEATH THE VEHICLE THERE WAS BRAKE FLUID THAT HAD SPRAYED THE FRONT TIRE AND UNDERNEATH VEHICLE. THERE WAS BRAKE FLUID DRIPPING FROM THE BRAKE LINE WITH NO OBVIOUS DAMAGE NOTED ANYWHERE ELSE. THE VEHICLE WAS THEN TAKEN TO A FORD SERVICE CENTER. THE MECHANIC STATED THAT THE RUBBER BRAKE LINE GOING TO THE CALIPER HAD RUPTURED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11310067,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2020","dateComplaintFiled":"02/19/2020","vin":"2FMPK3G96HB","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH THE BRAKE PEDAL WAS DEPRESSED TRAVELING TO THE FLOOR BOARD FAILING TO STOP THE VEHICLE, AS A RESULT REAR ENDING THE VEHICLE IN FRONT CAUSING IT TO COLLIDE WITH ANOTHER VEHICLE. NO WARNING LIGHTS WERE ILLUMINATED.  NO VEHICLE OCCUPANTS SUSTAINED INJURIES. THE VEHICLE WAS NOT TAKEN TO DEALER OR LOCAL MECHANIC FOR A DIAGNOSTIC TESTING. A POLICE REPORT WAS FILED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO RAVENEL FORD (6340 SAVANNAH HWY, RAVENEL, SC 294700) APPROXIMATELY A MONTH AGO FOR BRAKE ISSUES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE BRAKE FLUID RESERVOIR WAS REPLACED DUE TO THE BRAKE WARNING LIGHT ILLUMINATING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11300674,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2020","dateComplaintFiled":"01/21/2020","vin":"2FMPK4K86HB","components":"STRUCTURE","summary":"MY VEHICLE WAS PARKED.  I USED THE AUTO START.  LET IT RUN FOR 2 MINUTES OR SO.  I WENT TO THE VEHICLE, PUT MY PERSONAL PROPERTY IN THE FRONT SEAT. CLOSED THE DOOR.  WENT TO THE BACKSEAT TO GRAB AN ICE SCRAPER, TO CLEAN OFF THE CAR.  CLOSED THE DOOR, AND THE BACK WINDOW CAVED IN.  I AM NOW AFRAID TO DRIVE MY VEHICLE.  I COULD HAVE HAD MY DOGS IN THE BACK OF THE CAR.  WHAT HAPPENS IF THE FULL PIECE OF GLASS THAT IS MY ROOF CAVES IN?  MY CHILD HAS NOW ASKED IF THE WINDSHIELD COULD CAVE IN?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11300515,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2020","dateComplaintFiled":"01/20/2020","vin":"2FMPK3K9XHB","components":"POWER TRAIN","summary":"THE CAR IS MAKING A RUMBLING NOISE WHEN IDLING AND AT LOW SPEEDS. SHEEHY FORD OF MIDLTOHIAN, VA HAS INFORMED ME THAT TORQUE CONVERTER WELDS ARE FAILING, CONSISTENT WITH THE RECALL ON OTHER 2017 FORD EDGE MODELS:    HOMERECALLSSAFETY RECALL 17S16 ' TORQUE CONVERTER STUD WELDS ' 2017 LINCOLN MKZ, FORD EDGE & FUSION  RECALLSSAFETY RECALL 17S16 ' TORQUE CONVERTE  TORQUE CONVERTER CONNECTION MAY FAIL    IF THE TORQUE CONVERTER WELD STUDS FAIL, THE TORQUE CONVERTER WILL NOT BE CONNECTED TO THE ENGINE FLEXPLATE AND THE VEHICLE WILL LOSE THE ABILITY TO MOVE, INCREASING THE RISK OF A CRASH.    SUMMARY  FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2017-2018 FORD EDGE AND 2017 LINCOLN MKZ VEHICLES. ON VEHICLES WITH 2.0L GAS ENGINES AND SIX-SPEED AUTOMATIC TRANSMISSIONS, THE TORQUE CONVERTER WELD STUDS MAY HAVE BEEN INADEQUATELY WELDED.              REMEDY  FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTERS, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN IN JULY 2018. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 17S16 (S2). NOTE: THIS RECALL IS AN EXPANSION OF RECALL 17V-427.         NOTES  OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO WWW.SAFERCAR.GOV.         CHECK IF YOU VEHICLE HAS A RECALL    NHTSA CAMPAIGN NUMBER: 17V427  MANUFACTURER FORD MOTOR COMPANY  COMPONENTS POWER TRAIN  POTENTIAL NUMBER OF UNITS AFFECTED 6,026         TORQUE CONVERTER CONNECTION MAY FAIL    IF THE TORQUE CONVERTER WELD STUDS FAIL, THE TORQUE CONVERTER WILL NOT BE CONNECTED TO THE ENGINE FLEXPLATE AND THE VEHICLE WILL LOSE THE ABILITY TO MOVE, INCREASING THE RISK OF A CRASH.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11297414,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2019","dateComplaintFiled":"01/06/2020","vin":"2FMPK4K90HB","components":"SERVICE BRAKES","summary":"WAS DRIVING HOME FROM WORK WHEN I REALIZED MY BRAKE HAD DECOMPRESSED AND WENT ALL THE WAY TO THE FLOORBOARD. GOT HOME AND MY HUSBAND NOTICED I HAD BRAKE FLUID ALL OVER UNDERNEATH MY VEHICLE. MY LEFT PASSENGER SIDE BRAKE LINE BURST WHILE DRIVING, CAUSING THE BRAKE PEDAL TO DEPRESS ALL THE WAY TO FLOOR AND MAKING THE VEHICLE EXTREMELY DIFFICULT TO STOP (BY THE TIME I MADE IT HOME IT WAS HARDLY STOPPING AT ALL). FORD WOULD NOT USE MY WARRANTY TO REPLACE THEY SAID I HIT SOMETHING. ON (12/20/2019) DRIVING HOME FROM WORK THIS TIME THE FRONT PASSENGER BRAKE LINE SEEMS TO HAVE BURST. (AGAIN WHILE APPLYING THE BRAKE THIS TIME AT A STOP LIGHT ON A CITY STREET) AND AGAIN CAUSING THE PEDAL TO GO ALL THE WAY TO THE FLOOR AND MAKING THE CAR EXTREMELY DIFFICULT TO STOP. THIS IS A HAZARDOUS SITUATION AND VERY CONCERNING THAT IT HAS OCCURRED TO WITH MY BRAKE LINES TWICE WITHIN THE PAST YEAR, AND ALL WHILE THE CAR WAS ONLY 3 YEARS OLD AND HAD ONLY 45,000 MILES. THIS IS A PROBLEM I BELIEVE FORD NEEDS TO ADDRESS, FROM WHAT I HAVE GATHERED ONLINE THIS IS AN ISSUE QUITE A FEW OTHERS HAVE FACED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11296884,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"01/03/2020","vin":"2FMPK4K9XHB","components":"UNKNOWN OR OTHER","summary":"EXHAUST FUMES ENTERING VEHICLE CABIN IMMEDIATELY AFTER ENGINE START, REVERSING VEHICLE, OR SIMPLY IDLING.  THERE ALREADY EXISTS A TSB, 18-2057 FOR EXHAUST ODOR IN VEHICLE FOR THIS YEAR FORD EDGE. THIS VEHICLE IS IN PERFECT CONDITIONS AND HAS NO ACCIDENT HISTORY. FORD LINCOLN OF FRANKLIN (TN) WILL REQUIRE NEARLY $1000 TO PERFORM TSB 18-2057, WHICH IS AT BEST A GUESSING GAME AS TO WHERE THE FUMES ENTER VEHICLE! AT THIS POINT, I'M SURE FORD MOTOR COMPANY KNOWS WHERE THE FLAW IS, JUST LIKE THEY DENY EXHAUST FUMES IN THE FORD EXPLORER.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11292264,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2019","dateComplaintFiled":"12/31/2019","vin":"2FMPK3K97HB","components":"STRUCTURE","summary":"THE STATIONARY SUNROOF PANEL CRACKED BUT THERE IS NO IMPACT DAMAGE.  APPEARS JUST TO HAVE CRACKED.  BECAUSE THERE WAS NO IMPACT, I'M UNSURE OF SPECIFICALLY WHEN THIS HAPPENED, JUST NOTICED IT WHEN I OPENED I OPENED THE SUNROOF LAST TIME.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11289746,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2019","dateComplaintFiled":"12/17/2019","vin":"2FMPK3J8XHB","components":"POWER TRAIN","summary":"THE DEALERSHIP NEVER NOTIFIED ME OF ANY RECALL - THEY ARE ALWAYS NEGLIGENT AND THIS WIIL BE THE LAST FORD I EVER PURCHASE/LEASE...","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11289090,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2019","dateComplaintFiled":"12/14/2019","vin":"2FMPK4K88HB","components":"STEERING","summary":"AFTER 37000 MILES MESSAGE STATED BATTERY WAS LOW.   THEN LOST POWER STEERING.  I STOPPED CAR AND IT HAD TO BE PUSHED OFF TO SIDE.  ANOTHER CAR JUMPED ME AND CAR STARTED.  STARTED DRIVING AND LOST POWER STEERING.  CAR WAS JUMP STARTED AGAIN.  DROVE SHORT DISTANCE.  HAPPENED AGAIN UNTIL I GOT HOME.  HELP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11288300,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2019","dateComplaintFiled":"12/10/2019","vin":"2FMPK4K93HB","components":"STRUCTURE","summary":"THE TAIL LIGHT REFLECTOR HAS MAJOR CONDENSATION PROBLEMS. THIS PROBLEM IS CAUSING WATER TO SIT AND OVER TIME ALGAE HAS FORMED. THIS APPEARS TO BE A COMMON PROBLEM AMONG 2015-2018 FORD EDGE MODELS. THIS CAN BE A SAFETY ISSUE ONCE ALGAE HAS FORMED DUE TO THE LACK OF VISIBILITY OF REVERSE TAIL LIGHTS BEING SEEN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11279393,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2019","dateComplaintFiled":"11/11/2019","vin":"2FMPK4K80HB","components":"STEERING","summary":"WHILE DRIVING AN ALERT CAME ON THAT STATED THE STEERING ASSIST NEEDED SERVICE.  I CONTINUED DRIVING AS I WAS IN A REMOTE AREA WITH NO FORD DEALERSHIP CLOSE BY.  THE STEERING SEEMED A BIT \"LOOSE\" BUT THE VEHICLE WAS OPERABLE.  I PARKED THE VEHICLE ONCE I ARRIVED AT MY DESTINATION WITH PLANS TO BRING IT TO MY DEALERSHIP WHEN I RETURNED FROM MY TRIP.  I STARTED THE VEHICLE A FEW DAYS LATER AND THE DISPLAY SHOWED \"STEERING LOSS STOP SAFELY\", \"SERVICE ADVANCETRAC\" AND \"HILL START ASSIST NOT AVAILABLE\"  THE VEHICLE COULD NOT BE STEERED AND HAD TO BE TOWED TO THE DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11271547,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2019","dateComplaintFiled":"10/28/2019","vin":"2FMPK3K84HB","components":"UNKNOWN OR OTHER","summary":"THE REAR GLASS PANEL IN THE PANORAMIC SUNROOF HAS SPIDER CRACKS THROUGHOUT.   THE CAR IS NORMALLY PARKED IN A COVERED AREA.   I HAD THE SUNROOF OPEN TWO WEEKS AGO AND THERE WERE NO CRACKS AT THAT TIME.   THE CRACKS HAPPENED WITHIN THE LAST TWO WEEKS.   THE CAR WAS STATIONARY WHEN THE PROBLEM WAS IDENTIFIED.  THIS WAS NOT CAUSED BY ANY IMPACT. I BELIEVE IT IS AN INHERENT MANUFACTURER DEFECT.    I CONTACTED THE DEALER WHO SAID THE REPAIR WILL CAUSE AT LEAST $1300 AND THAT IT IS NOT COVERED UNDER WARRANTY.   THE CAR IS A 2017 FORD EDGE WITH 40K MILES AND HAS A 100K MILE FORD PREMIUM CARE WARRANTY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11270421,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/30/2019","dateComplaintFiled":"10/23/2019","vin":"2FMPK4J85HB","components":"AIR BAGS,SEAT BELTS,STRUCTURE","summary":"THIS VEHICLE WAS INVOLVED IN AN ACCIDENT WHEN ANOTHER VEHICLE CROSSED ITS PATH GOING THE WRONG WAY ON A ONE WAY STREET. THIS FORD EDGE STRUCK THE FORD F150 BROADSIDE AT APPROXIMATELY 30+ MPH AT ABOUT A 20 DEGREE ANGLE DRIVERS SIDE HOOD AND FENDER AND WINDSHIELD BROKEN. THE STEERING WHEEL AIR BAG DID NOT DEPLOY, AND THE KNEE BOLSTER DID NOT DEPLOY FULLY. THIS CAUSED SERIOUS INJURIES TO THE DRIVER.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11270550,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2019","dateComplaintFiled":"10/23/2019","vin":"2FMPK3J99HB","components":"POWER TRAIN","summary":"CHECK ENGINE LIGHT ILLUMINATED. A WRENCH ALSO CAME ON. HAD IT PUT ON A DIAGNOSTIC MACHINE WITH A READ OUT OF \"TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT PERFORMANCE OR STUCK OFF.\" MY CAR HAS APPROXIMATELY 67,000 MILES ON IT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11268934,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2019","dateComplaintFiled":"10/16/2019","vin":"2FMPK4J94HB","components":"ENGINE","summary":"MY CHECK ENGINE LIGHT CAME ON AND WHEN WE ATTEMPTED TO REPAIR THE INJECTORS AS IT STATED WITH THE ERROR CODE, IT DIDN'T WORK, THEN I STARTED LOSING COOLANT AND WE TOOK THE CAR INTO FORD.  FORD NOW TELLS ME THE MOTOR IS BAD AND I NEED TO HAVE IT REPLACED AND IT WILL COST $7600!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11267641,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"10/10/2019","vin":"2FMPK4K90HB","components":"UNKNOWN OR OTHER","summary":"GLASS PANORAMIC MOON ROOF HAS SPIDER CRACKS THROUGHOUT.  THIS WAS NOT CAUSED BY ANY IMPACT.  THIS IS AN INHERENT MANUFACTURER DEFECT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11265456,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2019","dateComplaintFiled":"10/01/2019","vin":"2FMPK4K92HB","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MOUNTAIN FORD INC (100 SLOPE ST, BRYSON CITY, NC 28713, 828-488-6999) WHERE IT WAS DETERMINED THAT COOLANT WAS SEEPING INTO THE CYLINDER. DUE TO THE DEFECT, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN A QUOTE OF $7,000 FOR THE COST OF LABOR AND REPAIRS BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11257962,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2019","dateComplaintFiled":"09/25/2019","vin":"2FMPK3K97HB","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE CHECK ENGINE AND COOLANT OVER TEMPERATURE WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO LEN STOLER FORD (410-356-7000, LOCATED AT 11275 REISTERSTOWN RD, OWINGS MILLS, MD 21117) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD BE KEPT AT THE SHOP FOR TWO TO THREE WEEKS DUE TO A BACK UP OF WORK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11257623,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2019","dateComplaintFiled":"09/24/2019","vin":"2FMPK4AP2HB","components":"UNKNOWN OR OTHER","summary":"CRACKED SUN ROOF.  VEHICLE WAS STATIONARY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11255025,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2019","dateComplaintFiled":"09/12/2019","vin":"","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING DISENGAGED AND THE STEERING WHEEL BECAME VERY LOOSE WITHOUT WARNING. THE CONTACT WAS ABLE TO FEEL THE DIFFERENCE WHEN THE STEERING RE-ENGAGED. THE CONTACT WAS CONCERNED ABOUT OVER STEERING. THE VEHICLE WAS TAKEN TO SAN LEANDRO FORD STORE (LOCATED AT 1111 MARINA BLVD, SAN LEANDRO, CA 94577, (510) 352-2000) TO BE DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE MANUFACTURER DID NOT ALLOW THE SERVICE TECHNICIANS TO ADJUST THE STEERING WHEEL. THE CONTACT WAS INFORMED THAT THERE WAS SOME CALIBRATION MADE TO THE STEERING WHEEL. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,999. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11252977,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2019","dateComplaintFiled":"09/03/2019","vin":"2FMPK3J94HB","components":"POWER TRAIN","summary":"OUR 2017 FORD EDGE EXPERIENCED CATASTROPHIC TRANSMISSION FAILURE WHILE DRIVING - WITH ABSOLUTELY NO ADVANCE WARNING.  THE TORQUE CONVERTER FELL APART AND THE VEHICLE WENT FROM DRIVING AT SPEED TO LOSING ALL MOMENTUM.  IF WE HAD BEEN IN HEAVY TRAFFIC, SOMEONE COULD HAVE BEEN KILLED.  FORD HAS IDENTIFIED THIS ISSUE WITH 2017 FORD EDGE VEHICLES.  THERE WAS A RECALL IN 2017 FOR THIS PROBLEM FOR VEHICLES BUILT DURING THE TIME PERIOD THAT OURS WAS BUILT, BUT ACCORDING TO FORD, OURS WAS NOT INVOLVED IN THAT RECALL (NHSTA ID #18V390000).  IN 2018, FORD ADDED A RECALL ON 25 ADDITIONAL VEHICLES BECAUSE THEY FOUND THAT MORE DEFECTIVE TRANSMISSIONS HAD BEEN INSTALLED THAN INITIALLY THOUGHT (NHSTA ID#17V427000).  OURS WAS ALSO NOT ONE OF THOSE IDENTIFIED.  OUR VEHICLE HAD 67,032 MILES WHEN THE TORQUE CONVERTER FAILED IN EXACTLY THE FASHION DESCRIBED IN THE RECALL.  FORD REFUSED TO COVER THE REPAIR AS THE VEHICLE WAS PAST THE WARRANTY MILEAGE AND FORD WANTED CLOSE TO $5,000 TO REPAIR THE TRANSMISSION ON THIS TWO YEAR OLD VEHICLE.  I AM CERTAIN THAT THIS ISSUE IS THE EXACT ISSUE THAT AFFECTED VEHICLES MANUFACTURED DURING THE SAME TIME FRAME WITH EXACTLY THE SAME TRANSMISSION.  THE SERVICE MANAGER AT THE DEALERSHIP I WAS TOWED TO AGREED THAT I HAD THE EXACT SAME ISSUE AS WAS IDENTIFIED, BUT TOLD ME THERE WAS NOTHING THEY COULD DO TO ESCALATE THE CONCERNS I HAD.  I AM CONVINCED THAT FORD IS DOWNPLAYING THE NUMBER OF VEHICLES AFFECTED AND AM CERTAIN THAT THIS WILL IMPACT MORE 2017 FORD EDGE VEHICLES.  I HAVE REPEATEDLY REACHED OUT TO FORD AND THEY REFUSED TO EVEN OPEN A CASE IN TO MY CONCERNS.  MY VEHICLE WAS TOWED TO TED BRITT FORD IN CHANTILLY VA (703-673-2300).  THEY WERE OF ABSOLUTELY NO HELP IN ADDRESSING ANY OF MY CONCERNS, BUT SHOULD BE CONTACTED TO CONFIRM THAT THE ISSUE WAS JUST AS DESCRIBED IN THE RECALL.  THIS IS AN ISSUE THAT CAN HAVE LIFE THREATENING CONSEQUENCES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11234207,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2017","dateComplaintFiled":"07/23/2019","vin":"2FMPK3J93HB","components":"AIR BAGS","summary":"NOTHING HAS 'HAPPENED' YET, BUT ACCORDING TO REPORTS, THE TAKATA AIRBAGS ARE FAULTY.I WOULD LIKE THEM REPAIRED/REPLACED!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11233228,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2019","dateComplaintFiled":"07/18/2019","vin":"2FMPK3G94HB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"CHECK ENGINE LIGHT CAME ON. MULTIPLE MISFIRES WHILE STATIONARY AND WHILE DRIVING. CODES READ P0302-MISFIRE ON CYLINDER 2 AND P0316- OASIS FOUND TSB. REPLACED ALL SPARK PLUGS AND CYLINDER 2. CHECK ENGINE LIGHT WENT OFF AND TURNED BACK ON THE NEXT DAY AND READ THE SAME CODES. FORD SAYS THIS WAS FROM A DESIGN FLAW BUT HASN'T BEEN RECALLED, BUT THE NEW MOTORS HAVE BEEN REDESIGNED. I WOULD HAVE TO PURCHASE A NEW LONG BLOCK AND SERVICE FOR $7000 WHEN THIS SHOULD HAVE BEEN RECALLED DUE TO HOW MANY IT HAS AFFECTED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11230731,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2019","dateComplaintFiled":"07/10/2019","vin":"2FMPK4G93HB","components":"POWER TRAIN","summary":"VERY LOUD NOISE WHEN DRIVING.  IN THE DEALER GARAGE FOR A MONTH.    TRANSMISSION ISSUES I THINK IT WHAT THEY ARE SAYING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11219941,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2019","dateComplaintFiled":"06/14/2019","vin":"2FMPK4J96HB","components":"POWER TRAIN","summary":"WARNING LIGHT CAME ON. READ,'TORQUE CONVERTER CLUTCH CIRCUIT PERFORMANCE OR STUCK OFF.'","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11206889,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2019","dateComplaintFiled":"05/10/2019","vin":"2FMPK3J90HB","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"HI  I AM THE OWNER OF A 2017 FORD EDGE FWD  LAST WEEK ON THE 1MAY 2019 WHILE DRIVING ON HIGHWAY 400 IN WOODBRIDGE ONTARIO EXITING THE RAMP TO LANGSTAFF RD I APPLIED THE BRAKES BUT THE BRAKES FAILED TO STOP  I APPLIED THE EMERGENCY BRAKES AND DROVE ABOUT A MILE TO MY HOME ADDRESS  WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY I NOTICED SOME OIL UNDER NEATH THE CAR ENGINE  THE NEXT DAY I TOWED THE VEHICLE TO THE FORD DEALER IN WOODBRIDGE AND AFTER IS WAS EXAMINED BY THEM I WAS ADVISED THAT BOTH FRONT BRAKE FLEX HOUSE WERE BROKEN LEAKING OIL.  I WAS TOLD THAT THE PARTS WERE BACK ORDER AND THE DEALER HAD THE CAR AND THE REPAIRS UNDER THE WARRANTY  WHILE THE VEHICLE WAS AT DEALER I WAS TOLD THAT I NEEDED BACK BRAKES ALSO.  I DECLINED THE SERVICE  TODAY THE 10 MAY 2019 I HAD THE REAR BRAKES REPLACED BY MY OWN MECHANIC AND WHILE HE WAS A XEMINING THE BRAKE LINES HE NOTICED THE REAR LEFT SIDE HAD AN AIR BUILD AN AIR BIBLE IN THE LINE, WHICH HE STATED THAT THE BRAKES WILL FAIL SOON BECAUSE THE BRAKE LINE IS RUBBER  I CALLED THE DEALER AND TOLD THEM ABOUT THE PROBLEM AND I WAS ADVISED THAT THIS IS NOT A WARRANTY DEFECT I NEED TO WAIT TILL THE BRAKE LINES BURST COMPLETELY FOR THEM TO REPLACE IT  I TOLD THEM THIS IS A SAFETY ISSUED AND WAS TOLD TO BRING IT IN NEXT THURSDAY THE  THE 16 MAY 2019 FOR THEM TO LOOK AT IT  I AM PUZZLED BY THIS SYSTEM THAT THE WARRANTY OR THE DEALER PLAY WITH PEOPLE LIFE'S WITH SAFETY  MY INVOICE FROM THE FRONT BRAKES REPAIR IS  [XXX] REPAIRED AT PINE TREE FORD LINCOLN IN WOODBRIDGE ONT  4167984777  THANK YOU IN ADVANCE  (XXXXX)    PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11206465,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2019","dateComplaintFiled":"05/09/2019","vin":"2FMPK3J97HB","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE LEXINGTON PARK FORD LINCOLN DEALER (301-863-8111, 21575 GREAT MILLS RD, LEXINGTON PARK, MD 20653) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE LEONARDTOWN FORD DEALER (301-475-3111, 26322 POINT LOOKOUT RD, LEONARDTOWN, MD 20650) WHERE THE TECHNICIAN PERFORMED A DIAGNOSTIC TEST AND REPLACED THE BATTERY BUT THE FAILURE RECURRED. THE BATTERY WAS CHANGED TWO TIMES WITHIN THE YEAR. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS 3,114. *BF  CONSUMER STATED FAILURE STILL NOT REMEDIED.*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11204923,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2019","dateComplaintFiled":"05/01/2019","vin":"2FMPK3G94HB","components":"POWER TRAIN","summary":"AT LESS THAN 40,000 MILES THE CAR STARTED MAKING A VERY LOAD RATTLING NOISE WHEN IDLING. THE NEXT DAY I TOOK IT TO THE FORD DEALERSHIP. 5 DAYS LATER THEY SAID IT WAS A CRACKED FLYWHEEL CAUSED BY AN ISSUE WITH THE TORQUE CONVERTER.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11194963,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/09/2019","dateComplaintFiled":"04/09/2019","vin":"","components":"UNKNOWN OR OTHER","summary":"POWER LIFTGATE CAME DOWN WHILE STATIONARY UNLOADING GROCERIES STRIKING MY GIRLFRIEND IN THE HEAD.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11187248,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2019","dateComplaintFiled":"03/16/2019","vin":"2FMPK4J99HB","components":"FUEL/PROPULSION SYSTEM","summary":"MILEAGE DOES NOT MEET THE FUEL ECONOMY AND ENVIRONMENT RANGE STATED ON THE WINDOW STICKER AND VEHICLE DESCRIPTION WHEN THE CAR WAS PURCHASED.  MY CAR IS A 2017 FORD EDGE SEL AWD WITH THE TWIN-SCRL 2.0L ECOBOOST ENGINE AND AUTOMATIC TRANSMISSION.  THE WINDOW STICKER STATES MPG TO BE 20 IN THE CITY AND 27 ON THE HIGHWAY AND 23 COMBINED CITY/HWY.  CURRENTLY THE MPG SHOWN IN THE DASHBOARD IS 15 TO 16 COMBINED CITY/HWY WHICH SEEMS TO BE CONSISTENT FROM THE DAY I PURCHASED THE VEHICLE.    I HAVE MENTIONED THIS TO A FORD CAR DEALER REPRESENTATIVE AND THE RESPONSE IS THAT I HAVE AN AWD RATHER THAN FRONT WHEEL DRIVE.  I ALSO HAVE A 2015 FORD EDGE WITH THE SAME ENGINE AND THE MPG FALLS WITHIN AND OFTEN EXCEEDS THE MPG STATED ON THE WINDOW STICKER.  WHETHER OR NOT THE AWD GETS LESS MPG THAT A FWD GETS IS NOT MY COMPLAINT.  MY COMPLAINT IS THAT THE ACTUAL MPG FOR MY AWD FORD EDGE SHOULD BE WITHIN THE RANGE OF WHAT THE WINDOW STICKER REPRESENTS, I.E. 20 CITY, 27 HIGHWAY, AND 23 OVERALL.  I HAVE ACCUMULATED APPROXIMATELY 13,000 MILES ON THE VEHICLE SO FAR WITH NO IMPROVEMENT IN MPG.  I'M RETIRED AND DRIVE CONSERVATIVELY COASTING TO A STOP AS OFTEN AS I CAN AND ACCELERATING IN A VERY MODEST MANNER.  I ALSO THE DRIVE THE 2015 FORD EDGE IN A SIMILAR MANNER BUT GET MPG THAT MEETS OR EXCEEDS THE STICKER STATED MPG.  OTHERWISE THE 2017 FORD EDGE RUNS SMOOTHLY FROM WHAT I CAN TELL.  CAN I GET SOME CONSIDERATION FOR THIS MISREPRESENTATION OF MPG FROM FORD?","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11186663,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2018","dateComplaintFiled":"03/13/2019","vin":"","components":"EXTERIOR LIGHTING,STRUCTURE","summary":"CENTER LED LIGHT PANEL ON EXTERIOR LIFT GATE DEVELOPED CONDENSATION INSIDE WHICH HAS ACCUMULATED TO VISIBLE POOLS ON EACH SIDE OF THE LIGHT STRIP. WORRIED COULD CAUSE IT TO SHORT OUT WHICH COULD PUT VEHICLE AT RISK OR BEING STRUCK OR REAR ENDED WHEN BRAKING OR WHEN STOPPED DUE TO LACK OF VISIBILITY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11184208,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2019","dateComplaintFiled":"03/04/2019","vin":"2FMPK3J91HB","components":"UNKNOWN OR OTHER","summary":"TODAY, I NOTICED WAVY CRACKS THROUGHOUT MY REAR SUNROOF (AS I WALKED OUT TO MY STATIONARY PARKED CAR). THEY ARE ALL OVER THE PLACE. I HAVE NEVER HAD ANY TRAUMA TO THE ROOF. I GOOGLED THESE CRACKS AND THERE ARE MANY COMPLAINTS FROM FORD OWNERS ABOUT THE SAME ISSUES. SOME OWNERS HAVE REPLACED THEIR SUNROOFS 3 AND 4 TIMES OVER. IT IS OBVIOUS THE GLASS IS DEFECTIVE. THERE ARE MULTIPLE MENTIONS OF A CLASS ACTION LAWSUIT. THE CRACKS ARE A SAFETY CONCERN CONSIDERING THEY MAY CRACK FURTHER AND FALL INTO THE BACK SEAT ON PASSENGERS. I AM TAKING IT IN TO THE FORD DEALERSHIP WHERE I PURCHASED IT TOMORROW.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11173025,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2018","dateComplaintFiled":"01/30/2019","vin":"2FMPK4J84HB","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING VEHICLE BOTH MYSELF AND MY WIFE BECAME VERY LIGHT HEADED AND THAT WAS FOLLOWED BY AN EXTREME HEADACHE AND NAUSEA.  HAD VEHICLE TOWED TO LOCAL DEALERSHIP THEY PROCEEDED TO DO A TSB THAT NEEDED TO BE DONE AND UPDATED THE COMPUTER. WE TOOK VEHICLE BACK DROVE IT AND HAD SAME PROBLEM. RETURNED IT TO DEALER AND EXPLAINED THAT THERE WAS NO DIFFERENCE AND TO PLEASE TAKE ANOTHER LOOK STATING THAT THIS HAPPENED AFTER ABOUT 30 MIN OF DRIVING.  THEY COULD NOT REPLICATE CONCERN   SPOKE WITH FORD CUSTOMER CARE THEY OPENED A CASE ON THIS AND HELPED GET THE VEHICLE LOOKED AT ORIGINAL DEALER VEHICLE WAS PURCHASED AT.   SAID DEALER IS 1HR 40MIN AWAY FROM WHERE WE LIVE SO ONCE AGAIN HAD IT TOWED AT OUR EXPENSE   THEY CHECKED ALL THAT WAS DONE PRIOR AND DID THERE OWN TESTING AND ALSO COULD NOT REPLICATE PROBLEM   AT THIS POINT BECAUSE BEING AFRAID THAT ONE OF US MIGHT PASS OUT WHILE DRIVING THIS BECOMES A BIG LIABILITY   THERE IS A PROBLEM WITH THIS VEHICLE AND IF THE TESTERS ARE NOT SENSITIVE ENOUGH THEY NEED TO LOOK INTO BETTER WAYS TO TEST THERE VEHICLE THERE IS ONLY 22600 MILES AT THIS TIME ON OUR FORD EDGE 2017   NOT SURE IF EXHAUST OR SOME OTHER GAS OR CHEMICAL IS GETTING INTO THE CABIN BUT WHAT EVER IT IS IT MAKES YOU VERY LIGHT HEADED AND THE FORD COMPANY WILL NOT ADDRESS THIS PROBLEM THE EDGE IS VERY SIMILAR TO THE EXPLORER IN MANY WAYS AND SHOULD BE LOOKED AT THE SAME WAY THE EXPLORER WAS CHECKED OUT WHEN THEY FOUND THE PROBLEMS WITH EXHAUST GETTING INTO THE CABIN AREA BOTH POLICE AND REGULAR ISSUE VEHICLES","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11172386,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2019","dateComplaintFiled":"01/27/2019","vin":"2FMPK4J80HB","components":"VISIBILITY/WIPER","summary":"CRACK IN VISTA PANARAMIC FOR NO KNOWN REASON. WENT OUT TO MY CAR THIS MORNING TO FIND A LARGE CRACK IN THE ROOF.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11170681,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2019","dateComplaintFiled":"01/17/2019","vin":"1FMCUOGD9HU","components":"ENGINE","summary":"I HAVE RETURNED THE VEHICLE TWICE FOR THE SAME PROBLEM. I WILL BE STOPPED AT A RED LIGHT AND THE SCREEN SHOWS FOR ME TO \"PUT THE VEHICLE IN PARK AND RESTART THE ENGINE\". THE FIRST AND SECOND RETURN WAS AT STIVERS FORD MONTGOMERY AL. THE FIRST RETURN TIME WAS ABOUT AN HOUR AND THEY STATED THAT THEY RESET THE COMPUTER. THE SECOND RETURN WAS APPROXIMATELY 2 WEEKS. THEY ISSUED ME A LOANER AT NO CHARGE, AND SAID THE PROBLEM WAS FIXED. THEY SUGGESTED THAT I COULD MANUALLY TURN OFF THE FEATURE THAT POWERS DOWN THE VEHICLE. I WILL BE RETURNING TO THE DEALERSHIP FOR THE 3RD TIME ON 1/18/19 FOR SAME PROBLEM. I AM CONCERNED THAT EITHER THIS IS A RECALL ISSUE OR DEALERSHIP IS UNAWARE OF HOW TO REPAIR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11166218,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2018","dateComplaintFiled":"01/10/2019","vin":"2FMPK3J96HB","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"THIS TIME THE  CHECK ENGINE AND WRENCH LIGHT WENT OFF WHILE DRIVING.  IT HAS BEEN IN THE SHOP FOR 3 WEEKS.  SOLENOID, COMPUTER, TORQUE CONVERTER. STILL NOT BACK.  HAS A RATTLING SOUND IN THE DASH","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11165825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2019","dateComplaintFiled":"01/04/2019","vin":"2FMPK4J81HB","components":"STRUCTURE,SERVICE BRAKES","summary":"LIVING IN COLORADO IT GET VERY COLD AT TIMES.  A GAP AT THE FRONT EDGE OF THE REAR WHEEL WELL OPENING ALLOWS MELTED SNOW OR ICE TO GET INTO THE AREA AND UNDER THE REAR DOORS.  THE LIQUID RE-FREEZES AND SEALS THE DOOR SHUT.  IT CAN NOT BE OPENED.  PUTTING HEAT LAMPS NEAR THE TWO AREAS (BOTH SIDES) TOOK OVER AN HOUR TO THAW THE ICE AND ALLOW THE DOOR(S) TO OPEN.  #2 BRAKES SQUEAK WHEN BACKING UP - REPORTED TO DEALER SEVERAL TIME AND BRAKES WERE CHECKED - WORST AGAIN IN COOL WEATHER.  I MAY NOT SEEM LIKE A BIG DEAL TO HAVE THE REAR DOORS FREEZE SHUT BUT IT IS POTENTIALLY VERY SERIOUS IF THE VEHICLE HAD TO BE EXITED IN A HURRY IN AN EMERGENCY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11160852,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2017","dateComplaintFiled":"12/11/2018","vin":"2FMPK3K85HB","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS ARE INADEQUATE. THEY ARE TOO DARK FOR NIGHT DRIVING. THEY DO NOT ADEQUATELY AND SAFETY ILLUMINATE THE ROAD.  AUTONATION FORD IN ST PETERSBURG, FL DOES NOT ADMIT THE PROBLEM EVEN THOUGH THE PROBLEM IS WELL KNOWN AND IS WELL DOCUMENTED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11154662,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2018","dateComplaintFiled":"11/29/2018","vin":"2FMPK4J80HB","components":"ENGINE","summary":"ON A HIGHWAY DRIVING 65 MPH AND VEHICLE  SHUT OFF.  DASHBOARD WAS DARK YET FLASHED 'TRANS NOT IN PARK'... ASSUMING I HIT THE START BUTTON BY ACCIDENT WHILE ADJUSTING MY VENT.  I HAD TO CRUISE TO A COMPLETE STOP (ON A BUSY HIGHWAY WITH NO SHOULDER TO PULL OVER DURING RUSH HOUR) SINCE BRAKES DIDN'T EVEN WORK AND RESTARTED VEHICLE ONCE IT CAME TO A COMPLETE STOP AND I COULD HIT THE BREAK.    I TESTED IT LATER ON THAT DAY AND WHILE DRIVING IN A SAFE PARKING LOT, I HIT THE START BUTTON AS I WAS DRIVING 20 MPH AND IT INDEED SHUT OFF.  THERE IS AN OBVIOUS GLITCH WHERE THE START BUTTON DOES NOT DISENGAGE WHEN THE VEHICLE IS IN DRIVE AS IT SHOULD.  MY EDGE HAD 5000 MILES ON IT AND I REPORTED IT TO MY FORD SALES PERSON- HE HAS YET TO GET BACK TO ME.    HUGE SAFETY ISSUE FORD THAT MUST BE ADDRESSED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11151858,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2018","dateComplaintFiled":"11/15/2018","vin":"2FMPK4AP8HB","components":"VISIBILITY/WIPER","summary":"THE WINDSHIELD CRACKED FROM A-PILLAR TO A-PILLAR POSSIBLY DUE TO MISSING SPOT WELDS IN THAT AREA. THERE ARE NO STONE CHIPS VISIBLE IN THE WINDOW AT ALL. THE WINDOW CRACKS WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11151178,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2018","dateComplaintFiled":"11/13/2018","vin":"2FMPK3K98HB","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V427000 (POWER TRAIN). WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THE CONTACT CALLED CROSSROADS FORD OF CARY AT 919-335-4612 (LOCATED AT 2333 WALNUT ST, CARY, NC 27518) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11151111,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2018","dateComplaintFiled":"11/12/2018","vin":"2FMPK4G99HB","components":"AIR BAGS","summary":"\"TAKATA RECALL\" I HAVE A SLIT ON MY PASSENGER SIDE AIRBAG.I JUST NOTICED IT ONE DAY GETTING IN MY CAR.I TOOK IT TO OXMOOR FORD SEVERAL TIMES,THEY TOOK PICTURES AND FINALLY CALLED ME BACK AFTER SEVERAL TIMES BEING THERE AND SAID THEY WERE NOT GOING TO FIX IT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11145252,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2017","dateComplaintFiled":"11/04/2018","vin":"2FMPK3J95HB","components":"SERVICE BRAKES,ENGINE","summary":"BRAKES SQUEAK UPON INITIAL DRIVE AND ENGINE HAS A RATTLING NOISE COMING FROM THE FRONT PASSENGER AREA DURING START UP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11143392,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2018","dateComplaintFiled":"10/27/2018","vin":"2FMPK3K90HB","components":"UNKNOWN OR OTHER","summary":"TAKATA RECALL","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11140218,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2018","dateComplaintFiled":"10/14/2018","vin":"2FMPK4K92HB","components":"UNKNOWN OR OTHER","summary":"10/13/2018 - AT 28,500 MILES. NOTICED JUST YESTERDAY WHEN OPENING PANORAMIC SUNROOF CURTAIN IN DRIVEWAY, WHAT LOOKED LIKE A LARGE PUDDLE OF WATER ON SUNROOF WHILE PARKED.  WAS NOT THERE THE DAY BEFORE. CHECKED IT AND SURE ENOUGH, IT IS A LARGE CRACK ACROSS THE SUNROOF.  EXTREMELY DISAPPOINTED TO FIND. WILL BE CONTACTING LOCAL AUTONATION DEALERSHIP TO DISCUSS REPAIR. IT HAD BETTER BE UNDER WARRANTY. I'VE ONLY OWNED THE VEHICLE FOR SIX MONTHS. THIS IS UNACCEPTABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11128354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2018","dateComplaintFiled":"09/09/2018","vin":"2FMPK3K97HB","components":"ENGINE","summary":"THE VEHICLE'S ENGINE HAS STALLED OVER A COUPLE OF DOZEN TIMES SINCE PURCHASING BRAND NEW A YEAR AGO. IT USUALLY STALLS A COUPLE OF SECONDS AFTER STARTING. TWO TIMES IT HAS STALLED WHILE DRIVING DOWN THE ROAD. THIS CAN POTENTIALLY BE VERY DANGEROUS. THE VEHICLE HAS BEEN TAKEN TO TWO DIFFERENT DEALERSHIPS FOR A COMBINED FOUR TIMES FOR THIS ISSUE. THEY CLAIM TO NOT BE ABLE TO DUPLICATE THE ISSUE SO NOTHING CAN BE FIXED. THE VEHICLE HAS STALLED 8 OR 9 TIMES IN THE PAST WEEK ALONE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11123015,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2017","dateComplaintFiled":"08/28/2018","vin":"2FMPK4J95HB","components":"STRUCTURE","summary":"THE REAR LIFT GATE LATCH ON OUR VEHICLE IS UNSAFE.  THERE IS NO METHOD OF UNLOCKING / UNLATCHING THE LIFT GATE IF THE DRIVER IS INSIDE THE VEHICLE.  OUR OWNER'S MANUAL CHAPTER ON MANUALLY OPERATED LIFT GATE OPERATION, PAGE 68, STATES THAT THE VEHICLE SHOULD BE EQUIPPED WITH TWO METHODS OF UNLATCHING.  THE FIRST, A BUTTON 'LOCATED IN THE TOP OF THE LIFT GATE PULL CUP HANDLE ' AND THE SECOND A BUTTON ON THE REMOTE CONTROL KEY FOB THAT WILL UNLATCH THE GATE BY 'PRESSING THE (2X) BUTTON TWICE WITHIN THREE SECONDS '.  OUR VEHICLE WAS DELIVERED NEW WITH A KEY FOB THAT DOES NOT HAVE THE 2X BUTTON.  THE RESULT IS THAT THE LIFT GATE CAN ONLY BE UNLATCHED FROM OUTSIDE THE VEHICLE.  IN AN EMERGENCY OR IF SOMEONE WERE TRAPPED IN THE VEHICLE, THERE IS NO LIFT GATE RELEASE BUTTON INSIDE THE CAR OR ON THE REMOTE AS STATED IN THE MANUAL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11114525,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2018","dateComplaintFiled":"07/30/2018","vin":"2FMPK4K90HB","components":"FUEL/PROPULSION SYSTEM","summary":"WHEN DONE  FUELING, GAS PUMP NOZZLE WON'T COME OUT OF THE NEW EASY FILL FILLER PIPE AT TIMES. IT TAKES A LOT OF TWISTING AND TURNING TO GET THE NOZZLE OUT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11113047,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2018","dateComplaintFiled":"07/23/2018","vin":"2FMPK4J85HB","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE REAR CARGO DOOR BECAME AJAR AND OPENED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS NO AUDIBLE OR VISUAL WARNING OF THE DOOR BEING AJAR. THE CONTACT STATED THAT THE DOOR STRUCK THE HEADER OF THE GARAGE DOOR ENTRY. THE VEHICLE WAS TAKEN TO PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436) TO BE DIAGNOSED, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500. *TT","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11111785,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"06/29/2017","dateComplaintFiled":"07/16/2018","vin":"2FMPK4K93HB","components":"AIR BAGS","summary":"WAS IN ACCIDENT HIT FROM BACK AND THAN FRONT. CAR WAS TOTALED. AIR BAGS NEVER WENT OFF. CAR WAS STOPPED FOR TRAFFIC JAM. ACCIDENT WAS ON A HIGHWAY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11110066,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2018","dateComplaintFiled":"07/07/2018","vin":"2FMPK3K8XHB","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"I PURCHASED THIS CAR NEW WITH 10 MILES DRIVEN ONLY 14 MONTHS AGO.  AT 3100 MILES IT LOST ALL ELECTRIC/ELECTRONIC/ENGINE POWER AS I WAS TRAVELING APPROXIMATELY 40 MILES ON A CITY STREET WITH TRAFFIC!  THE ENGINE LIGHT, SERVICE WRENCH LIGHT AND DINGING SOUNDS FLASHED; THE VEHICLE DECREASED IN SPEED, AND SHUT DOWN, MAKING IT DIFFICULT TO STEER.  FORTUNATELY, I WAS ABLE TO COAST OFF THE STREET INTO AN OPEN DRIVEWAY PRIOR TO ITS COMPLETE STOP OF THE VEHICLE FROM LOSS OF ALL POWER!  THEN THERE WERE ABSOLUTELY NO POWER; IGNITION WOULD NOT START; NO LIGHTS, NO POWER OF ANY KIND.  AFTER CALLING FORD SERVICE HOTLINE, AND ABOUT 2.5 HOURS WAITING FOR A TOW TRUCK IN THE HOT HEAT, I TRIED THE IGNITION - THE POWER WAS BACK.  NEVERTHELESS, THE VEHICLE WAS TOWED TO FORD DEALERSHIP WHERE PURCHASED.  THE NEXT DAY  THEIR DIAGNOSTICS AND TWO  TEST DRIVES 'FOUND NO PROBLEMS WITH THE VEHICLE'.  I INFORMED THE SERVICE MANAGER AT WYATT JOHNSON FORD, JUST BECAUSE THEY WERE UNABLE TO FIND A PROBLEM, DOESN'T NEGATE THE FACT THAT SOMETHING IS DEFINITELY WRONG WITH THE VEHICLE TO STOP ABRUPTLY AS IT DID; LIKE A COMPUTER SHUTTING DOWN COMPLETELY.  I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE KNOWING THIS COULD HAPPEN AGAIN WITH DIRE CONSEQUENCES AND WANT TO REPORT THIS HAZARDOUS PROBLEM TO INFORM THE PUBLIC ACCORDINGLY!  THERE ARE NO PICTURES TO ACCOMPANY THIS COMPLAINT.  I AWAIT SOME INFORMATION ON THIS VEHICLE.  THERE HAVE BEEN SEVERAL PEOPLE WHO SHARED SIMILAR PROBLEMS WITH FORD, NISSAN AND OTHER VEHICLES.  I NEED TO KNOW WHAT WILL BE DONE TO CORRECT THIS PROBLEM FURTHER.  THANK YOU.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11100320,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2017","dateComplaintFiled":"06/07/2018","vin":"2FMPK4J85HB","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE, BUT THERE WAS NO EXTERNAL EVIDENCE OF A FUEL LEAK. ADDITIONALLY, THE CONTACT STATED THAT STARTING THE VEHICLE WAS DIFFICULT AND, AT TIMES, COULD TAKE 10-15 SECONDS TO START. THE CONTACT WAS CONCERNED THAT THE FUEL RAIL IN THE ENGINE OR THE FUEL PUMP IN THE VEHICLE WAS THE CAUSE FOR THE FUEL ODOR. FORD MOTOR COMPANY WOULD NOT AUTHORIZE THE LOCAL DEALER TO DROP THE FUEL TANK TO INSPECT THE FUEL ODOR. THE VEHICLE WAS TAKEN TO PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO FIND THE SOURCE OF THE ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60. *TT  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11100331,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2017","dateComplaintFiled":"06/07/2018","vin":"2FMPK4J85HB","components":"FUEL/PROPULSION SYSTEM","summary":"RAW FUEL ODOR WHEN DRIVING AND STOPPING THE CAR. FUEL LEAK, STARTING PROBLEMS AND FUEL PUMP ISSUE. CAR WAS NOT REPAIRED OR REPLACED UPON REQUEST, PAT MILLIKEN FORD REFUSED TO WORK ON CAR EVEN THOUGH WE WERE IN IMMEDIATE DANGER OF A CATASTROPHIC PROBLEM. PAT MILLIKEN FORD WAS NOT AUTHORIZED BY FORD MOTOR COMPANY TO REMOVE FUEL TANK AND FIX FUEL PUMP UNTIL THEY PROVED THERE WAS A PROBLEM, EVEN THOUGH WE TOOK 25 VIDEOS OVER A 3 MONTH PERIOD AS EVIDENCE. FOR 3 MONTHS OF PAYMENTS, INSURANCE AND FEAR OF THE RISK OF FIRE WHILE DRIVING, FORD MOTOR AND PAT MILLIKEN REFUSED TO REPAIR THE CAR AFTER MORE THAN 5 VISITS, NUMEROUS CONVERSATIONS WITH FORD MOTOR CUSTOMER SERVICE AND PAT MILLIKEN FORD. THE SMELL OF RAW GAS, AND THE LONG GRIND DELAYED START EXISTED WHEN CAR WAS IDLE AFTER TRAVELING LOCAL STREETS AND HIGHWAYS..","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11098414,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2018","dateComplaintFiled":"05/29/2018","vin":"2FMDK49C77B","components":"SERVICE BRAKES","summary":"I WAS DRIVING AND I STEPPED ON THE BRAKES TO TURN THE CORNER, AND THEY MADE AN AIR RELEASING NOISE AND DID NOT SLOW ME DOWN, THEY WENT COMPLETELY OUT! I HAVE BRAND NEW BRAKES. I TOOK IT TO THE REPAIR SHOP AND IT WAS THE BRAKE BOOSTER SYSTEM. THANK GOD THIS HAPPENED IN A PARKING LOT AND NOT ON THE STREET!","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11091344,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2018","dateComplaintFiled":"05/02/2018","vin":"2FMPK4J94HB","components":"VISIBILITY/WIPER","summary":"PANORAMIC SUN ROOF CRACKED SUDDENLY WHEN A DOOR WAS CLOSED. CAR WAS STATIONARY AND DOOR WINDOWS WERE UP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11091463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"05/02/2018","vin":"2FMPK3G90HB","components":"ELECTRICAL SYSTEM","summary":"UPON RETURNING FROM AN 8 DAY ABSENCE, I WENT TO START THE CAR AND IT WAS TOTALLY DEAD. TRIED TO JUMP IT AND WHILE INTERNAL ACCESSORY LIGHTS CAME ON IT WOULD NOT START. CALLED FORD AND THEY SENT A TOW TRUCK, WHO JUMPED IT WITH A HAND HELD LITHIUM BATTERY AND IT STARTED. HAD THE TOW TRUCK FOLLOW ME TO THE DEALER, WHERE WITH THE DRIVERS DOOR OPEN, THE ENTIRE CAR WENT DEAD AGAIN. THE DEALER WAS GOING TO REPLACE THE BATTERY BUT IT WOULD NOT FAIL ACCORDING TO THE NEW FORD BATTERY FAILURE CRITERIA AND I SUGGESTED SIMPLY PLACING IT BACK IN THE CAR AND I WOULD CONTINUE TO DRIVE IT LOCALLY. THE CAR SEEMS TO HAVE AN ELECTRICAL ISSUE, AS I HAVE NOTICED WHEN I GET INTO THE CAR, I READJUST MYSELF BY PLACING MY LEFT ARM ON THE ARM REST, DOOR AND MY RIGHT HAND ON THE CENTER CONSOLE AND CENTER MYSELF TO THE STEERING WHEEL. IN THAT PROCESS I HEAR THE DOOR LOCKS GO OFF, FROM PUSHING DOWN ON THE ARM REST, DOOR. MY TURN SIGNAL ALSO LOSES THE CLICKING SOUND FROM TIME TO TIME AND NOW I NOTICE THE TURN SIGNALS LIGHT UP WHEN I PLACE MY HAND IN THE DOOR HANDLE TO UNLOCK THE DRIVERS DOOR. I ENJOY DRIVING THE CAR AND WILL CONTINUE TO WORK WITH MY DEALER TO SEE WHAT CAN BE DONE. MY CONCERN IS BEING OUT OF TOWN OR LEAVING IT AT THE AIR PORT AND HAVING TO DEALING WITH A DEAD CAR. IT ACTED AS IF THE ENTIRE BATTERY HAD BEEN DISCHARGED, SIMPLY SITTING IN THE GARAGE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11090078,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2018","dateComplaintFiled":"04/25/2018","vin":"2FMPK4J98HB","components":"VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS WERE ACTIVATED, BUT FAILED TO FUNCTION CORRECTLY. THE VEHICLE WAS TAKEN TO RICART FORD (4255 S HAMILTON RD, GROVEPORT, OH 43125, (614) 836-6260), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TT    CONTACT STATED VEHICLE WAS TAKEN TO RICART FORD WHERE THE CONTACT WAS INFORMED THAT THE DEALERSHIP RECEIVED AN OFFICE MEMO ABOUT THE FORD EDGE WINDSHIELD WIPERS WOULD MALFUNCTION. *TT","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11089579,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2018","dateComplaintFiled":"04/23/2018","vin":"2FMPK3G94HB","components":"ELECTRICAL SYSTEM","summary":"VEHICLE WAS PARKED AND OFF. WE LOADED ALL LUGGAGE INTO THE CAR AND CLOSED THE DOORS. BOTH KEYS WERE IN THE DIAPER BAG. THE AUTOMATIC DOOR LOCKS ENGAGED AND WE HAD NO WAY TO GET INTO OUR CAR OR CALL FOR HELP, AS OUR PHONES WERE IN THE CAR. THIS TYPE OF DOOR LOCK DOES NOT REQUIRE YOU TO PUSH THE FOB BUTTON. YOU JUST HAVE TO TOUCH THE DOOR HANDLE WHILE KEYS ARE IN YOUR POSSESSION. BUT THE CAR IS NOT SUPPOSED TO LOCK IF THE KEY IS WITHIN THE VEHICLE.   WE HAD TO CALL AAA TO GET THE DOOR UNLOCKED. FORTUNATELY OUR INFANT AND DOGS HAD NOT BEEN LOADED YET. THIS IS THE SECOND TIME THE LOCKS HAVE ENGAGED IN THEIR OWN WHILE THE KEY IS IN THE CAR. ALSO OF NOTE; THE DOORS DISPLAY A SMALL RED LED WHEN LOCKED NORMALLY. THE RED LIGHT WAS NOT ILLUMINATED WHEN THIS HAPPENED, WHICH MAKES ME BELIEVE THERE WAS AN ELECTRICAL ISSUE/MALFUNCTION.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11089045,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2018","dateComplaintFiled":"04/20/2018","vin":"2FMPK4K80HB","components":"TRACTION CONTROL SYSTEM","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED, INDICATING THAT IT WAS BOTH ON AND OFF. THE DEALER (ROBERTS MOTORS, 4350 N ALBY ST, ALTON IL) WAS CONTACTED, BUT COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 14565487 WAS OPENED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS IN THE PRELIMINARY PROCESS FOR THE INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11083400,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"04/05/2018","vin":"2FMPK4J99HB","components":"EXTERIOR LIGHTING","summary":"I LEASED THIS 2017 FORD EDGE IN DECEMBER OF 2017.  UPON DRIVING IT AT NIGHT I NOTICED A VERY DIM LIGHT ON LOW BEAM SHOWING THE ROAD.  I THOUGHT IT WAS JUST ME BUT THEN I HAD MY HUSBAND DRIVE HE ALSO EXPERIENCED DIFFICULTY IN SEEING THE ROAD WHEN THE HEADLIGHTS WERE ON LOW BEAM.  I TOOK IT TO MY DEALER AND THEY VERIFIED THAT THE CAR HAS VERY LOW VISIBILITY ON THE LOW BEAMS.  THEREFORE THERE WAS NOTHING THEY COULD DO.  I CONTACTED THE FORD MOTOR CO AND THEY TOLD ME THAT CAR WAS PERFORMING AS DESIGNED.  THAT IS MY ISSUE.  I DRIVE A LOT AT NIGHT AND THIS IS VERY MUCH A SAFETY CONCERN.  I HAVE OWNED 6 FORD PRODUCTS IN THE PAST AND HAVE NEVER EXPERIENCED THIS TYPE OF LIGHTING.  I ALSO HAVE DONE MY RESEARCH THRU THE INTERNET AND HAVE NOTICED MANY MANY COMPLAINTS ABOUT THE FORD EDGE LOW BEAM POOR PERFORMANCE.  I BELIEVE THE GOVERNMENT SHOULD LOOK INTO THIS MATTER.  IT IS NOT SAFE TO DRIVE AT NIGHT. I REALLY HATED TO BRING THIS TO YOUR ATTENTION BUT I FEEL THERE IS A RISK TO FORD EDGE OWNERS. I WAS TOLD BY FORD THAT MAYBE I SHOULD LOOK INTO AFTERMARKET HEADLIGHTS BUT THAT SOUNDED ODD TO ME AS I HAVE PAID $ 40,000 FOR A CAR WITH POOR LOW BEAM HEADLIGHTS. THIS IS A CONCERN THAT SHOULD BE ADDRESSED.  FORD SAID THAT THE CAR IS PERFORMING AS DESIGNED.  I DISAGREE.  THANK YOU FOR YOUR TIME.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11074660,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2018","dateComplaintFiled":"02/24/2018","vin":"2FMPK3K90HB","components":"UNKNOWN OR OTHER","summary":"SUNROOF HAS CRACKED FOR NO APPARENT REASON. NOTHING HAS COME IN CONTACT NOR HAS ANYTHING HIT IT DIRECTLY. NOT SURE OF WHEN THE CRACKS OCCURED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11066096,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2018","dateComplaintFiled":"01/31/2018","vin":"2FMPK4AP1HB","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"AFTER COMPLETING A TURN AND ACCELERATING TO MERGE INTO TRAFFIC, THE VEHICLE SUDDENLY SLAMMED ON ITS BRAKES AND CUT OFF THE ACCELERATOR PEDAL.  EVERY TIME I TRIED TO ACCELERATE, IT WOULD SLAM VIOLENTLY ON THE BRAKES AGAIN.  AS THIS WAS HAPPENING, ALL DRIVER ASSISTANCE WARNING ICONS WERE INTERMITTENTLY FLASHING ON THE INSTRUMENT PANEL  I COASTED TO THE SIDE OF THE ROAD, ENGAGED PARK, SHUT OFF THE VEHICLE AND RESTARTED AND IT WAS WORKING FINE.  I HAD THE DEALERSHIP LOOK AT IT AND THEY CLAIMED IT WAS A LOOSE ELECTRICAL CONNECTION THAT CAUSED IT.  A FEW MONTHS LATER, THE SAME THING HAPPENED AGAIN.  THIS IS EXTREMELY DISCONCERTING, AND IN MY OPINION EXTREMELY DANGEROUS.  THANKFULLY IN EITHER INCIDENT MY TODDLER SON WAS NOT IN THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11062603,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"02/24/2017","dateComplaintFiled":"01/13/2018","vin":"2FMPK4K97HB","components":"SERVICE BRAKES","summary":"NHTSA SHOULD INVESTIGATE THE POTENTIAL FOR SUDDEN FAILURE OF THE BRAKE PEDAL BRACKET MOUNTED ON THE ENGINE COMPARTMENT BULKHEAD ON FORD VEHICLES THAT UTILIZE THE CJ5Z-7825557-AB MOULDING. THIS BRACKET FAILED ON MY 2017 FORD EDGE THAT WAS TWO WEEKS OLD AND HAD 500 MILES ON THE ODOMETER. COPIES OF THE EXPERT MECHANICS' REPORT AND THE REPORT FROM THE METALLURGIST, WHO WAS HIRED TO CONDUCT AN ANALYSIS AND THE FAILURE MODE OF THE BRAKE BRACKET REMOVED FROM MY VEHICLE AFTER THE ACCIDENT, ARE ATTACHED TO THIS COMPLAINT. DURING THE METALLURGICAL STUDY A BRAND NEW BRAKE BRACKET WAS ANALYZED AND WAS FOUND TO HAVE SIMILAR CRACKS.  WHEN THE BRAKE BRACKET FRACTURED AND FAILED, THE BRAKE PEDAL WENT DOWN TO THE FLOOR AND I LOST THE ABILITY TO DECELERATE THE VEHICLE. NONE OF THE BRAKE SYSTEM WARNING LIGHTS CAME ON. THE KEY-LESS IGNITION WOULD HAVE BEEN DANGEROUS TO USE BECAUSE IT WOULD HAVE SWITCHED OFF THE ELECTRICAL CIRCUITS TO THE AIR BAGS. MY FULL ATTENTION WAS FOCUSED ON STEERING THE VEHICLE WHILE ATTEMPTING TO CROSS MULTIPLE LANES OF TRAFFIC AND GET ONTO THE ENTRANCE RAMP TO REDUCE SPEED. SEE THE ATTACHED POLICE REPORT FOR A SUMMARY OF THE ACCIDENT.    A FORD ENGINEERING REPRESENTATIVE HAS BEEN ACTIVE IN THE INVESTIGATION SINCE APRIL AND FAILED TO INCLUDE OTHER FORD AND SUPPLIER PERSONNEL IN THE JOINT REVIEW OF THE DEFECTIVE PART OR SUGGESTED ANY ADDITIONAL TESTING. WHEN I STARTED CONTACTING FORD IN OCTOBER, SUDDENLY THEY INSISTED THAT I HAD TO GIVE THEM THE DEFECTIVE PART, SO THEY COULD CONDUCT THEIR OWN TESTING AND REVIEW. I REFUSED TO HAND OVER THE PART AND OFFERED JOINT REVIEWS AND TESTING. FORD REFUSED MY OFFER AND BASICALLY SAID TO TAKE THEM TO COURT.    CONTRARY TO WHAT FORD MAY CLAIM, THE DAMAGED VEHICLE AND DEFECTIVE PART ARE STILL OWNED BY ME, BUT BEING HELD BY MY INSURANCE COMPANY SINCE TESTING.  *BF  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11054468,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2017","dateComplaintFiled":"12/13/2017","vin":"2FMPK4K81HB","components":"UNKNOWN OR OTHER","summary":"PURCHASED THIS 2017 FORD EDGE TITANIUM AWD AS A DEMO FROM TOWN AND COUNTRY FORD IN LOUISVILLE KENTUCKY. VEHICLE HAD 5800 MILES. THE VEHICLE STAYS GARAGED AT MY HOME ADDRESS. I WAS PULLING THE VEHICLE OUT OF THE GARAGE INTO THE DRIVEWAY AND THERE WAS NOTHING AT ALL NEAR THE VEHICLE. I LOOKED INTO THE REAR VIEW MIRROR AND NOTICED WHAT LOOKED LIKE A PUDDLE OF WATER ON THE REAR PART OF THE SUNROOF. I GOT OUT OF THE EDGE TO FIND THAT THERE WAS A LARGE CRACK THROUGH THE REAR STATIONARY PART OF THE SUNROOF.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11047898,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2017","dateComplaintFiled":"11/21/2017","vin":"2FMPK4K95HB","components":"UNKNOWN OR OTHER","summary":"7/15/17 AT 867 MILES WHILE REVERSING DOWN MY DRIVE MY EDGE ENGINE STOPPED.  I CONTACTED THE DEALER AFTER IT STOPPED TWICE MORE DRIVING FORWARD.  TOWED FOR SAFETY.  THE VEHICLE WAS AT THE DEALER ABOUT A WEEK.  THEY WERE ABLE TO REPRODUCE BUT NOT DETERMINE CAUSE. THEY DID CONTACT FORD HOTLINE FOR ASSIST. THEY PUT ON MY INVOICE BAD PIN FITMENTS. THEY WERE NOT SURE IT WAS FIXED AND TURNED IT OVER TO ME.  SATURDAY 10/21/17 DRIVING 55MPH ON 2 LANE HIGHWAY WHEN EDGE CAME TO UNEXPECTED HALT CAUSING ME AND MY PASSENGER TO LURCH FORWARD BEING HELD BY SEAT BELTS.  THE LEFT SIDE OF THE DASH SHOWED ONE FAULT CODE AFTER ANOTHER.  ORANGE WARNING LIGHTS LIT UP.  I COASTED OFF THE HIGHWAY ONTO A DRIVEWAY.  AFTER RESTARTED VEHICLE AND IT HAD NONE OF WARNINGS. DROVE OKAY.  MONDAY CALLED DEALER SERVICE WHO GOT ME IN TUESDAY.  SERVICE STATED THEY HAD COLD CODES BUT NO HARD FAULTS/CODES SO THE VEHICLE NEEDED TO BE DRIVEN TO GET IT TO ACT UP AGAIN.  I WAS NOT TO RESTART THE ENGINE NEXT TIME IT HAPPENED.  I WAS VERY UNHAPPY TAKING A VEHICLE THAT COULD STOP ANYWHERE AT ANY TIME.  IS SAFETY A REAL CONCERN OR NOT?  10/30/2017  WAS REVERSING OUT OF PARKING SPOT AND EDGE ENGINE STALLED. START BUTTON FLASHING AND LEFT SIDE OF DASH HAD FAULT CODE AGAIN.   CALLED DEALER SERVICE SO COULD GET TRY TO GET HARD CODES BUT THEY TECHNICIAN JUST SAID TO JUST START IT, SAME PROBLEM AS BEFORE.    11/2/17  REVERSING DOWN DRIVEWAY WHEN EDGE STOPPED AND DASH WENT CRAZY. ONE FAULT CODE AFTER ANOTHER CAME UP ON LEFT SIDE OF DASH. ENGINE START BUTTON FLASHING AND LOTS OF ORANGE WARNING LIGHTS ON. VIDEOED DASH. EDGE TOWED FOR SAFETY PER DEALER.  SERVICE HAD EDGE 6 DAYS FINDING SOME COMMUNICATION ISSUES WITH/TO POWER TRAIN BUT NO DEFINITE CAUSE.  THEY CONTACTED FORD WHO SAID PUT IN NEW POWERTRAIN CONTROL MODULE.  EDGE RETURNED TO ME HOPING THIS WAS NEEDED REPAIR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11047008,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2017","dateComplaintFiled":"11/17/2017","vin":"2FMDK39C17B","components":"AIR BAGS","summary":"TAKATA RECALL  CAR WAS PURCHASED USED.  I RECEIVED A RECALL NOTICE.  I'VE VISITED 2 DIFFERENT FORD SERVICE DEPARTMENTS FOR A TOTAL OF 5 TIMES.  THEY DO NOT HAVE PARTS.  I RECEIVED A NOTICE FROM TK HOLDINGS INC. ABOUT TAKATA'S CLAIM FOR BANKRUPTCY.  I AM DRIVING AN UNSAFE CAR.  FORD HAS NOT BEEN ABLE TO ACQUIRE PARTS.  THE CAR HAS NOT BEEN INVOLVED IN AN ACCIDENT.  THE NOTICE FROM TK HOLDINGS CITE THAT, \"YOU (OR, IN THE CASE OF A WRONGFUL-DEATH CLAIM, YOU REPRESENT) MAY HAVE CLAIMS AGAINST THE DEBTORS, INCLUDING FOR MONETARY LOSS, PERSONAL INJURY, OR DEATH (IN EACH CASE PAST OR FUTURE) ON ACCOUNT OF YOUR CURRENT OR PAST OWNERSHIP OF A VEHICLE CONTANING A PSAN INFLATOR REGARDLESS OF WHETHER SUCH PSAN INFLATOR IS SUBJECT TO A RECALL OR HAS ALL READY BEEN REPAIRED OR YOU HAVE THUS FAR SUFFERED NO LOSS, INJURY OR DEATH ON ACCOUNT OF YOUR PSAN INFLATOR...\"  IN MY CASE, I AM EXPOSED TO FUTURE INJURY AND AM THEREBY ASSERTING MY CLAIM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11047049,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2017","dateComplaintFiled":"11/17/2017","vin":"2FMPK4K98HB","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"FORD RECALL 17S16; NHTSA CAMPAIGN 17V427.  THE RECALL LETTER, DATED JULY 10, 2017 UNDER THE SIGNATURE OF MICHAEL A. BERARDI  SUBJECT:  NEW VEHICLE DEMONSTRATION/DELIVERY HOLD INSTRUCTS THE DEALERS TO NOT DEMONSTRATE OR SELL AFFECTED VEHICLES UNTIL REPAIRS HAVE BEEN MADE.  I PURCHASED THIS VEHICLE AT BILL PIERRE FORD, SEATTLE, ON AUGUST 19, 2017 AFTER LOCATING IT MYSELF AT EPIC FORD, EVERETT, WASHINGTON. .  NO MENTION WAS MADE OF THIS RECALL AND I FOUND OUT ABOUT IT IN EARLY OCTOBER WHEN I CHANGED THE MYCARFAX SMART PHONE APP TO THIS VIN NUMBER.  A.  THE VEHICLE SHOULD HAVE BEEN FLAGGED BY FORD.  B. IT SHOULD NOT HAVE BEEN SOLD TO ME PRIOR TO REPAIR.  C.  I, AND MY PASSENGERS WERE EXPOSED TO POSSIBLE DANGEROUS CIRCUMSTANCES UP TO DEATH HAD THIS TORQUE CONVERTER FAILED AND ENGINE POWER WAS LOST AT HIGH SPEEDS.  D.  I HAVE NEVER RECEIVED A RECALL NOTICE FROM FORD.   I WORKED WITH BILL PIERRE SERVICE DEPARTMENT TO GET THIS REPAIR DONE.  IT TOOK A MONTH TO GET THE PARTS AND GET THE VEHICLE REPAIRED.  THE JULY 10 LETTER NOTES  FEDERAL LAW REQUIRES THE REPAIRS BE MADE BEFORE SALE  WITH A VIOLATION UP TO $21000.  I DO NOT KNOW IF THIS FAILURE WAS ADMINISTRATIVE OR WILLFUL MALFEASANCE, BUT THE EXPOSURE TO HAZARDOUS CIRCUMSTANCES IS DESPICABLE.   THE FORD.OEMDTC. COM SITE NO LONGER SHOWS 17S16,  I HAVE A PAPER COPY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11045476,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2017","dateComplaintFiled":"11/12/2017","vin":"","components":"ELECTRICAL SYSTEM","summary":"MY AUTOMATIC DOOR LOCKS ARE FLICKERING GOING DOWN THE ROAD AND SITTING IN THE DRIVEWAY.  NO ONE HAS THE KEY FAUB PRESSING ON IT OR ANYTHING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11043737,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2017","dateComplaintFiled":"11/06/2017","vin":"2FMPK4K8XHB","components":"VISIBILITY/WIPER","summary":"THE FRONT SUNROOF CRACKED FROM THE FRONT TO THE BACK OF THE GLASS. THE VEHICLE WAS ONLY SIX WEEKS OLD AND HAD BEEN DRIVEN ONLY 2,900 MILES. THE DEALER SAID THAT THEY HAVE SEEN THIS HAPPEN A LOT BUT THAT THE $1,300 REPAIR WOULD NOT BE  COVERED UNDER WARRANTY. FORD MOTOR COMPANY CONFIRMED THE NEXT DAY THAT THEY WOULD NOT COVER THIS DEFECT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11039459,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2017","dateComplaintFiled":"10/24/2017","vin":"","components":"ELECTRICAL SYSTEM","summary":"THIS IS THE 4TH TIME OVER THE LAST SEVERAL MONTHS THAT CAR BATTERY HAS GONE COMPLETELY DEAD AFTER SITTING FOR A FEW DAYS IN OUR GARAGE.  WILL NOT START. LOCAL DEALERSHIP AND FORD UNABLE TO FIX ISSUE AT THIS TIME.  VEHICLE TOWED FROM OUR GARAGE ON OCTOBER 5TH. LOCAL PERSONNEL AT DEALERSHIP UNABLE TO RECREATE THE PROBLEM.  FORD HAS DISPATCHED TECHNICIAN/ENGINEER TO THE DEALERSHIP TO HELP HELP IDENTIFY THE PROBLEM.  VEHICLE IS SIX MONTHS OLD WITH 2800 MILES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11032338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2017","dateComplaintFiled":"10/09/2017","vin":"2FMPK4K98HB","components":"ELECTRICAL SYSTEM","summary":"CAR FAILED CONTINUALLY TO START  NOT PRODUCING A CODE  TOW TRUCK DRIVER WAS UNABLE TO START VEHICLE  INTERMITTENT  HAPPENED MULTIPLE TIMES  LIGHTS FLASH ON DASH  [XXX]  VIN HAS HAD ISSUES WITH ENGINE SHUTTING DOWN WHILE DRIVING AT 35 MPH AND 45 MPH (NOTED IN 2 NHTSA INCIDENTS)    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11024901,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2017","dateComplaintFiled":"09/21/2017","vin":"2FMPK4K98HB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"2017 FORD EDGE TITANIUM AWD 4CYL - LOSES POWER WHEN DRIVING  WHILE DRIVING, ON MORE THAN 5 INSTANCES THE CAR LOSES POWER.   ACCESSORIES - LIGHTS, POWER STEERING STAY ON BUT MOTOR SHUTS OFF.   SO FAR HAS HAPPENED GOING APPROX 35 MPH AND AND ON 09/20 OCCURRED THREE TIMES, THEN HAS TROUBLE STARTING  WHEN ENGINE SHUTS OFF WHILE DRIVING, THE FOLLOWING ERRORS APPEAR  \"STEERING ASSIST FAULT SERVICE REQUIRED\" \"CROSS TRAFFIC SYSTEM FAULT\"  \"BLIND SPOT SYSTEM FAULT\"   \"FULL ACCESSORY POWER ACTIVE\"   CAUGHT ON VIDEO AT LEAST 2 OF THE 09/20/2017 INSTANCES  FORD STATES IT IS INTERMITTENT AND NOT PRODUCING A CODE","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11023627,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2017","dateComplaintFiled":"09/15/2017","vin":"2FMPK4K98HB","components":"ENGINE","summary":"CAR BUCKED AND WAS STALLING WHILE MAKING A LEFT HAND TURN.  VEHICLE WOULD NOT START,EVENTUALLY IT STARTED  WAS TO BRING THE CAR TO FORD, CAR TOOK ABOUT 10 TRIES TO START THEN STALLED.  CAR WAS TOWED TO FORD, STARTED THERE AND THEY HAVE NOT BEEN ABLE TO DUPLICATE (TOW DRIVER WAS UNABLE TO START VEHICLE).  I HAVE ABOUT 4 VIDEOS OF THE ISSUE WHEN IT WOULD NOT START, ALSO HAVE PICTURES.  DEALER HAD THE CAR FOR ABOUT 10 DAYS, THEY SAID THEY HAVE ANOTHER VEHICLE IN FOR SERVICE DOING THE SAME THING.  (THIS IS AFTER REPORTING ONE ISSUE WHERE THE CAR LOST POWER WHILE DRIVING AT APPROX 35 MPH   DEALER WAS UNABLE TO DUPLICATE THE ISSUE, SENT ME HOME WITH THE VEHICLE.)","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11021852,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/06/2017","dateComplaintFiled":"09/06/2017","vin":"2FMPK4K80HB","components":"STRUCTURE","summary":"I OPENED THE ELECTRIC LIFTGATE AND WAS IN THE PROCESS OF PLACING A WHEELCHAIR INTO THE BACK COMPARTMENT WHEN THE HATCH DECIDED TO CLOSE AUTOMATICALLY.   THE LIFTGATE STRUCK ME ON THE HEAD AND CONTINUED TO PUSH ME DOWN.  I HAD TO PUSH ON THE LIFTGATE AS HARD AS I COULD TO GET IT TO REVERSE.  IF A YOUNG CHILD HAD BEEN HIT  IT WOULD HAVE CAUSED SERIOUS INJURIES.  WE CALLED 2 FORD DEALERS WHO OFFERED TO GIVE US AN APPOINTMENT FOR SERVICE WITH A 2 WEEK WAIT. (BOY, DO THEY CARE). I ENDED UP WITH A MILD CONCUSSION......NAUSEA AND MILD LIGHTHEADEDNESS.  SOMETHING SHOULD BE DONE TO STOP THIS LIFTGATE FROM HURTING PEOPLE....","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11021830,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/04/2017","dateComplaintFiled":"09/06/2017","vin":"2FMPK4J89HB","components":"STEERING,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE THE CONTACT'S DAUGHTER WAS REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE. ADDITIONALLY, THE STEERING SEIZED AND THE VEHICLE STARTED TO VIBRATE ABNORMALLY. WHILE THE VEHICLE WAS STILL IN MOTION, THE CONTACT'S DAUGHTER JUMPED OUT OF THE VEHICLE AND SUFFERED A CONCUSSION, BRUISES, HEADACHES, BACK ACHES, AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE OPENED DOOR ALSO CAUSED DAMAGE TO THE NEIGHBOR'S VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11020143,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2017","dateComplaintFiled":"08/28/2017","vin":"2FMPK4J90HB","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"THE SUN VISOR ON THE PASSENGER SIDE FELL OUT OF THE HEADLINER ON THE MOUNTING SIDE THE FIRST TIME WE PUT IT DOWN--IT HUNG DOWN ABOUT TWO INCHES.  TODAY UNDER RAPID ACCELERATION THE OTHER SIDE CAME OUT OF IT;S CLIP FASTENER AND THE WHOLE UNIT FELL DOWN ABOUT TEN INCHES IN FRONT OF MY WIFE FACE.  IT ALSO APPEARS THAT THE DRIVERS SIDE VISOR HAD ALREADY BEEN REPAIRED AS THERE ARE DIRTY SMUDGES ON THE UNDERSIDE OF THE VISOR.  THERE WAS ALSO AN EDGE--2017--ON THE SHOWROOM FLOOR THAT HAD THE DRIVERS SIDE VISOR HANGING DOWN A COUPLE OF INCHES DUE TO A FAULTY FASTENER.. WE SAW A TOTAL OF THREE EDGE'S INCLUDING THE ONE WE PURCHASED AND THREE OF THE SIX VISORS HAD THE SAME ISSUE.  IFS A DRIVERS SIDE VISOR CAME DOWN THE WAY OUR PASSENGER SIDE VISOR DID TODAY THERE IS A VERY GOOD CHANCE OF IT CREATING AN ACCIDENT.  I AM FINALLY HAVING MINE REPAIRED TOMORROW AFTER WAITING TWO WEEKS.  I HAVE SPOKEN WITH TWO SERVICE DEPARTMENTS WHO CHECKED SERVICE BULLETINS AND THEY SAID THERE HAD BEEN NO REPORTED ISSUES BUT OBVIOUSLY THERE IS.  ALSO SPOKE WITH FORD MOTOR COMPANY CUSTOMER SERVICE AND GOT THE SAME STORY. I HAVE PICTURES BUT DUE TO BEING INCOMPETENT WITH USING A COMPUTER AND IPHONE I CANNOT GET THE PICTURES TO THIS DOCUMENT.  IF YOU SEND ME AN EMAIL I CAN ATTACH THE PHOTOS TO A REPLY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11020178,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2017","dateComplaintFiled":"08/28/2017","vin":"2FMPK3K91HB","components":"ENGINE","summary":"ON AUGUST 16, 2017 I RENTED A 2017 FORD EDGE FROM ALAMO AT THE SAVANNAH, GA AIRPORT. ON AUGUST 18, 2017 WHILE EN ROUTE FROM SAVANNAH TO CHARLESTON, SC I WAS STOPPED BY A POLICE OFFICER ON HIGHWAY 17 NEAR YAMASSEE, SC. WHILE ON THE SHOULDER WITH THE CAR RUNNING BUT STATIONARY, SMOKE BEGAN COMING OUT OF THE CAR. MYSELF AND MY FAMILY EVACUATED AND WITHIN 5-10 MINUTES THE ENTIRE CAR WAS ENGULFED IN FLAMES. THE POLICEMAN RADIOED FOR A FIRE TRUCK BUT BY THE TIME THE FIRE WAS PUT OUT, THE ENTIRE CAR AND ALL OF ITS CONTENTS WAS DESTROYED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11019421,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2017","dateComplaintFiled":"08/24/2017","vin":"2FMPK3J89HB","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH AND CROSSING AN INTERSECTION, ANOTHER VEHICLE SUDDENLY TURNED IN FRONT OF THE CONTACT AND CRASHED INTO THE FRONT OF THE VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND A FEW TIMES. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE RECEIVED DAMAGE TO THE FRONT END AND WAS NO LONGER OPERABLE. THE CONTACT'S WIFE HAD THE VEHICLE TOWED TO THE RODIO FORD DEALER (LOCATED AT 13680 W TEST DR, GOODYEAR, AZ 85338; 623-298-3900) WHO THEN HAD THE VEHICLE TOWED TO THE UNLIMITED COLLISION BODY SHOP (LOCATED AT 8112 N 75TH AVE, PEORIA, AZ 85345; 623-979-7565) WHO DEEMED THE VEHICLE TOTALED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11018706,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2017","dateComplaintFiled":"08/21/2017","vin":"2FMPK3K93HB","components":"POWER TRAIN","summary":"MFG RECALL #17S16   NHTSA RECALL # 17V427  FORD INC HAS BEEN UNABLE TO COMPLETE THE REPLACEMENT OF THE TORQUE CONVERTER ON OUR NEW 2017 FORD EDGE IN A TIMELY MANNER.  OUR NEW FORD EDGE WAS SHIPPED FROM THE FACTORY MID JUNE, BUT NOT DELIVERED TO THE SELLING DEALERSHIP UNTIL 8/11. IT STILL HAS NOT BEEN FIXED AND DELIVERED TO US. OUR SELLING DEALER DOES NOT HAVE ANY INFORMATION FROM FORD INC AS TO WHEN THE SAFETY RECALL WILL BE COMPLETED AND OUR NEW CAR DELIVERED TO US. THE VEHICLE WAS ORDERED BY OUR LOCAL FORD DEALER 5/5/17.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11013146,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2017","dateComplaintFiled":"08/06/2017","vin":"2FMPK4K98HB","components":"ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"CAR LOST POWER IN THE MIDDLE OF DRIVING  CAR WAS IN DRIVE ON A STRAIGHT ROAD, APPROXIMATELY 35 MPH WHEN IT LOST POWER.  THE ACCESSORIES WERE WORKING,","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11012491,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2017","dateComplaintFiled":"08/03/2017","vin":"2FMPK4J96HB","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT OBSERVED AN ABNORMAL ODOR WITHIN THE CABIN WITHOUT WARNING. IN ADDITION, THE CONTACT AND THE PASSENGER (HIS WIFE) EXPERIENCED A CHEMICAL TASTE WITHIN THEIR MOUTHS, BURNING IN THEIR THROATS, AND HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER (DIEHL'S FORD SALES 11782 NATIONAL PIKE, GRANTSVILLE, MD, 21536). THE CONTACT WAS INFORMED OF TSB 17-0035 (ENGINE AND ENGINE COOLING). THE DEALER CONDUCTED A SMOKE TEST AND DIAGNOSED THAT THE EXHAUST SPOILER OVER THE REAR HATCH SEALS FAILED. WITH THE AIR CONDITIONER ON RECIRCULATION MODE, THE VEHICLE RE-ABSORBED THE EXHAUST FUMES INTO THE CABIN. THE DEALER REPAIRED THE SPOILER, AND SEALS, AND ASKED THE CONTACT TO TEST DRIVE THE VEHICLE. THE REMEDY FAILED. DUE TO TEST DRIVING THE VEHICLE THREE TIMES PER THE DEALER, THE CONTACT HAD TO GO TO THE HOSPITAL TO RECEIVE MEDICAL ATTENTION. THE HOSPITAL STATED THAT THE CONTACT RECEIVED CARBON MONOXIDE POISONING ACCORDING TO A BLOOD TEST. THE RESULTS WERE NOT SEVERE, BUT THE PHYSICIAN RECOMMENDED TO AVOID THE VEHICLE, BREATHE FRESH AIR, AND GET PLENTY OF REST. THE DEALER STILL HAD THE VEHICLE AND, THIRTY DAYS LATER, A REMEDY STILL COULD NOT BE PROVIDED AFTER MULTIPLE ATTEMPTS. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE THE SAME DAY THAT THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: 12525112. THE MANUFACTURER WAS UNABLE TO DIAGNOSE THE VEHICLE FEWER THAN THREE ATTEMPTS WITHIN THIRTY DAYS. THE CONTACT ASKED FOR THE VEHICLE TO BE BOUGHT BACK UNDER THE LEMON LAW. THE FAILURE MILEAGE WAS 1,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11010632,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":3,"numberOfDeaths":0,"dateOfIncident":"06/16/2017","dateComplaintFiled":"07/25/2017","vin":"2FMPK3J94HB","components":"SEAT BELTS","summary":"MY CHILDREN AND I WERE IN A COLLISION THAT WAS SO BAD THE CAR WAS TOTALED.  SOMETIME IN THE MIDDLE OF THE COLLISION THE DRIVER SEAT BELT AND THE PASSAGER'S SEAT BELT BEHIND THE DRIVER CAME UNCLIPPED.  WE WERE WEARING THEM AND THE PROOF IS ON OUR CHESTS FROM THE BURN.  HOWEVER, IF A HEAVY VEHICLE HAD HIT US FROM BEHIND MY SON AND I WOULD HAVE BEEN THROWN FROM THE CAR BECAUSE OF THIS.  MY DAUGHTER'S SEAT BELT (BACK PASSAGER BEHIND FRONT PASSENGER SEAT) DID NOT UNCLIP.  JUST THE TWO ON THE DRIVER'S SIDE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11006302,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/18/2017","dateComplaintFiled":"07/19/2017","vin":"2FMPK4J94HB","components":"UNKNOWN OR OTHER","summary":"I HIT A UTILITY POLE HEAD ON. I SWERVED TO MISS A CAR. I WAS TRAVELING A SPEED AT ABOUT 25 MILES A HOUR. THE AIR BAG DIDN'T DEPLOY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11003293,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2017","dateComplaintFiled":"07/06/2017","vin":"2FMPK3K91HB","components":"UNKNOWN OR OTHER","summary":"THE REAR HATCH CLOSED ON ME WITHOUT ANY KIND OF WARNING AS I HAD MY HAND'S FULL WITH GROCERIES AN COULD NOT STOP THE DOOR . THE CAR WAS IN PARK THE IGNITION WAS OFF","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11000305,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2017","dateComplaintFiled":"06/20/2017","vin":"2FMPK4K82HB","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE DRIVING UNKNOWN SPEEDS AND WHEN THE VEHICLE WAS PARKED, THE LIFTGATE WOULD NOT CLOSE AND THE LIFTGATE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (FORD OF KIRKLAND LOCATED AT 11800 124TH AVE NE KIRKLAND, WA 98034 888-902-1374) WHERE IT WAS DIAGNOSED THAT IT WAS A DESIGN FLAW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DECLINED TO REPURCHASE THE VEHICLE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,259.   *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":10946229,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2017","dateComplaintFiled":"01/18/2017","vin":"2FMPK3K85HB","components":"FUEL SYSTEM, GASOLINE","summary":"AFTER REFUELING AT A BP SERVICE STATION,  I WAS UNABLE TO REMOVE THE FUEL NOZZLE FROM THE FUEL FILLER DOOR. I DIDN'T WANT TO FORCE THE REMOVAL OF THE NOZZLE SO I CALLED FORD ROAD SIDE ASSIST.  AFTER TRYING THEIR RECOMMENDATIONS THEY SUGGESTED HAVING THE CAR TOWED.  I EXPLAINED THE CAR CANNOT BE TOWED BECAUSE THE NOZZLE WAS STUCK IN THE DOOR.  THEY SUGGESTED I CALL THE DEALER SERVICE DEPARTMENT.    I CALLED THE DEALER AND THEY HAD NOT HEARD OF THIS ISSUE AS WELL AND HAD NO FIX.  THE BP ATTENDANT HAD SEEN THIS ISSUE BEFORE AND SUGGESTED I TAKE THE EDGE OF A SCISSOR WHICH SHE SUPPLIED AND WEDGE IT BETWEEN THE NOZZLE AND DOOR. IT WORKED.  THE NOZZLE RELEASED FROM THE DOOR.  THIS WAS MY VERY FIRST FILL UP AS MY CAR HAS ONLY 344 MILES ON THE ODOMETER.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}