{"count":770,"message":"Results returned successfully","results":[{"odiNumber":11747303,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2026","dateComplaintFiled":"06/29/2026","vin":"2FMPK4K95JB","components":"ENGINE","summary":"This is an issue that could lead to sudden engine failure while driving, causing a serious accident risk. A few months ago the engine sputtered while idle after starting and the heater wasn't working well. Noticed coolant was a low and topped it off. The issue seemed resolved after this. A few weeks ago the check engine light came on indicating a misfire in cylinder 2. We changed the spark plugs, but the issue returned shortly after. We swapped coil packs, but the issue returned, still for cylinder 2. We noticed at that time the coolant was very low. There were no puddles of coolant seen underneath the car in its usual parking spot. Pulled the spark plug and noticed white residue on the end of it. The vehicle was taken to a Ford dealership where we were informed there was a crack leading to coolant intrusion into cylinder 2, requiring engine replacement at over $10,000 cost. Online research has found this is a known issue affecting multiple Ford/Lincoln models spanning several model years and Ford has a few Technical Service Bulletins (#19-2346, 22-2133 and 22-2229) regarding it. This was not communicated to vehicle owners as a possible issue to have checked out. This problem will lead to inevitable engine failure. If this happens while driving, it could cause an accident as the vehicle could just come to a stop, possibly in the middle of an interstate highway.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11746480,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2026","dateComplaintFiled":"06/25/2026","vin":"2FMPK4K98JB","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The check engine light came on while the vehicle was being driven during a vacation. This happened after the vehicle had a maintenance-required tune-up performed by the dealership on May 19, 2026. The vehicle was not having performance issues at the time, but I did not want to drive home with the check engine light on. The very next business day, I took the vehicle to the dealership for inspection. The dealership advised me that the vehicle had coolant intrusion involving cylinder 4 and that the engine would need to be replaced. Because this was a serious diagnosis, I then took the vehicle to another reputable automotive repair shop for a second opinion. That shop also advised that the engine needed to be replaced due to the coolant intrusion issue. This creates a safety concern because coolant intrusion can lead to misfires, engine damage, overheating, loss of power, stalling, or engine failure while the vehicle is being driven. I was more than 250 miles from home and had to avoid driving the vehicle because of the risk of further engine damage or possible failure on the road. The vehicle is available for inspection upon request. The issue was inspected by the dealership and by an independent automotive repair shop. No crash, fire, injury, or death occurred. The check engine light came on while driving during a vacation. No other warning message is known at this time.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11746506,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"06/25/2026","vin":"2FMPK4K90JB","components":"ENGINE","summary":"Approximately 3\u20136 months ago, my 2018 Ford Edge (2.0L EcoBoost, ~86,650 miles) began exhibiting symptoms including repeated coolant loss requiring frequent top-offs with no visible external leak, a check engine light with misfire codes, and rough idle and rough running conditions. I brought the vehicle to a Ford dealership for diagnosis. The dealership confirmed coolant intrusion into the engine cylinder, consistent with the known defect described in Ford Technical Service Bulletin (TSB) #22-2229. The recommended repair per the TSB is a full long-block engine replacement, quoted at approximately $13,000. This issue affects 2015\u20132018 Ford Edges equipped with the 2.0L EcoBoost engine and is the result of a documented design flaw in which channels scored into the cylinder head allow coolant to degrade the head gasket seal and enter the cylinders. Ford redesigned the engine around 2020 to address this flaw but has not issued a recall or provided remediation for affected owners. My vehicle is out of warranty and Ford has declined to cover the repair despite acknowledging the defect in the TSB. I am filing this complaint to add to the documented record of this defect and urge NHTSA to investigate and require a recall. Coolant intrusion can lead to complete engine failure, overheating, and fire risk \u2014 posing a serious safety hazard.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11746261,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2026","dateComplaintFiled":"06/24/2026","vin":"2fmpk4j95jb","components":"POWER TRAIN,ENGINE","summary":"Known ford edge issue, coolant intrusion, that occurs due to bad design of the engine block and related cooling issue. Engine nearly locked up while driving without warning or notice on highway, bad stuttering.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11745436,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2026","dateComplaintFiled":"06/21/2026","vin":"2FMPK3G95JB","components":"POWER TRAIN","summary":"A torque converter positioning sensor component stuck off","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11744683,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2026","dateComplaintFiled":"06/17/2026","vin":"2FMPK3K92JB","components":"ENGINE","summary":"The check engine light came on 2 weeks ago, and I have had rough cold starts since then. Brought my car to the dealership after Autozone scanned the code and told me I need new spark plugs and an ignition coil. The mechanic at the Ford dealership determined that Coolant is leaking into the cylinders - I am being told I need to replace the whole engine. Apparently, this is a very common issue with my car, as well as many other Ford models","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11744602,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"06/16/2026","vin":"2FMPK3G94JB","components":"ENGINE","summary":"The engine continually exhibits cylinder #2 misfiring, disappearing coolant, and rough idling. Efforts have been made, but these issues relate directly to a cracked block allowing coolant into the combustion chamber. The car has about 93,000 miles on it and has been meticulously maintained, but still the issues are getting worse and more frequent.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11744304,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2026","dateComplaintFiled":"06/15/2026","vin":"2FMPK3J99JB","components":"UNKNOWN OR OTHER","summary":"I have a 2018 Ford Edge where the liftgate will not open at all from any method\u2014key fob, interior button, or the hatch button. This appears to be a mechanical or electrical failure, and I\u2019m concerned it may be a defect and a potential safety issue since the trunk cannot be accessed. It has had many Safety recalls reguarding a lot of issues, the rear view camera is in the same area, so they fixed my camera but they wouldn't fix the trunk not opening, I feel this is major safety issue, should I get pinned in my car while in an accident, on day in where I live in [XXX] and it's 110 outside with my mom or my kids, it could cause us to lose our lives. It's clear they know it's a problem, it a known issue but they are doing nothing to fix, because I purchased the car used and the warrenty for them was over in 05/08/2026. This dangerous, and not something I as the buyer/drive caused. I wasn't in accident, I wasn't in flood, I did not cause this damage and they should fix. Espcially knowing they already have problems with this area on the car. However, they want me to go get the car checked for transmission issues cause there a recall on that on my car, Customer Satification Number 22N12. I am asking for Help. There are no lights on, no messages from the car it just stops randomly working. This has been going for about 4 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743474,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"06/11/2026","vin":"2FMPK4J84JB","components":"ELECTRICAL SYSTEM","summary":"The part behind the dashboard touchscreen for the radio went bad, they call it the APIM (Accessory Protocol Interface Module). It allows us to see the screen when in reverse among other things. They are incredibly common to go bad on certain model years of ford vehicles. Very expensive to fix as the module is programmed per VIN. The screen does not work, just stays black the entire time.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743494,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2026","dateComplaintFiled":"06/11/2026","vin":"2FMPK3K93JB","components":"ENGINE","summary":"The car is a 2018 Ford edge titanium 2.0L Eco Boost engine.After 75,600 miles the check engine light came on. After a local auto repair shop diagnosed the problem as a coolant contamination in cylinder 3, I was instructed to take the car to a Ford dealer because a new engine was needed. The dealer confirmed the coolant intrusion in cylinder 3 and a new engine has been ordered. After calling Ford Care, I was told that this is a known problem but because my warranty had expired there was nothing Ford would do. So I will need to spend $8,500 for the new engine and installation.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11743295,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2026","dateComplaintFiled":"06/10/2026","vin":"2FMPK4J94JB","components":"ENGINE","summary":"This 2018 Ford Edge of 65, 775 miles was loosing antifreeze, releasing white smoke out exhaust and would throw codes of overheating issues etc. Took vehicle to Pettus Ford in Fredericktown, Missouri for diagnostic of codes. It was noted that these codes are all related and owner must get a new engine to fix the problem. No other remedy was suggested. This seems to be a none problem with this year of vehicle with no recalls noted to date. There were a few different warning lamps that were displayed to notify owner.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11742991,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2026","dateComplaintFiled":"06/09/2026","vin":"2FMPK4J95JB","components":"ENGINE","summary":"I bought the car may 1st. MAY 3RD the check engine light came on. Dealership changed spark plugs. Next day light came on again. Then the engine over heating warning light came on. Coolant looked low but went took cap off and air hit coolant level came back up.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11742092,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2026","dateComplaintFiled":"06/04/2026","vin":"2FMPK3J92JB","components":"ENGINE","summary":"Car keeps overheating and mis firing causing the car to break down on the side of the road, coming to find out that the engine is having head gasket failure without warning, check engine light doesn't appear to after the fact, causing my 82 year old mother stranded on the side of the road","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11741688,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2024","dateComplaintFiled":"06/02/2026","vin":"2FMPK3K92JB","components":"ENGINE","summary":"The 2.0L EcoBoost engine in my 2018 Ford Edge Titanium experienced head gasket failure due to Ford\u2019s known cylinder channel design defect present in 2015\u20132019 EcoBoost 2.0 engines. Ford scored channels between cylinders in an attempt to improve cooling, which allows coolant to degrade the head gasket and mix with engine oil. Symptoms included white smoke from the exhaust, coolant loss, rough idle, and a check engine light prior to failure. The coolant-oil contamination caused engine performance degradation and risk of sudden failure while driving, endangering myself and other motorists. The engine drained all coolant unbeknownst to me while driving, causing the car to overheat and causing damage to the head gasket. Car had to be pulled over and towed to a shop. Head gasket was repaired, but the issue continued and more coolant was found in the engine oil in 2026. Coolant constantly has to be replenished after driving. The failure was confirmed by an independent mechanic. The vehicle has not been inspected by Ford or NHTSA. Ford has not issued a recall for this known defect despite widespread reports from 2015\u20132019 Edge, Fusion, and other EcoBoost 2.0 owners experiencing identical failures. I am filing this complaint to contribute to the pattern of evidence needed to compel a formal NHTSA investigation and potential recall action.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11741356,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"06/01/2026","vin":"2FMPK3G98JB","components":"ENGINE","summary":"I have a 2018 Ford Edge supposedly bought \"brand new\" was advertised \"brand new\" but later find out it wasn't because dealership had titled it to themselves as a loaner. A few weeks ago my check engine light came on and my husband had it checked and was a cylinder 2 fault code. He took it to our local mechanic and he said he looked with scope and saw coolant in the cylinder. My car now sits at the Ford Dealership in Albemarle and has been diagnosed with the coolant intrusion issue and I have to pay for a engine. My calls to Ford were useless, they refused to help even though this issue was well known to them and I was never informed or I would have traded this vehicle in a long time ago. The service rep at the dealership said I was looking at about 7400 out the door plus an issue with \"fluid leaking\" on both front wheels, which is another 1000. She also said she would advocate on my behalf with Ford to see if they will cover any of this repair. We are waiting to find out their response. I have a line of credit set up to pay for this but really can't afford to put money into this lemon. I am disappointed in Ford as a Ford Mustang was my first car and my husband and I have bought several brand new and used vehicles over the years. We were life long Ford people but Ford doesn't stand behind well known (to them) defective engines so we are no longer. My choices are 1) pay 8500 to have the repairs fixed, 2) Ford assisting me with paying for the engine replacement 4) Selling/trading my vehicle to avoid the expensive repair and only getting between 2000 and 3000. Either way (unless Ford helps me) I am out around 7400-8500! Most of all I feel like I've been driving around blind to the fact that a fire could have resulted. I frequently have my grandchildren in my car and it could have been devastating. Or my engine could have blown in the middle of heavy traffic putting us at risk of collision and the task of somehow getting it out of the road safely.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11740838,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2026","dateComplaintFiled":"05/29/2026","vin":"2FMPK3J9XJB","components":"UNKNOWN OR OTHER,ENGINE","summary":"2018 Ford Edge 2.0L EcoBoost. Vehicle CEL came on, took it to the dealership for diagnostic and report indicated a known TSB 22-2229 to apply to my vehicle's condition. Trouble code P0302. White exhaust smoke, misfire at start up, low coolant levels, runs rough. Dealer performed a borescope inspection and found the engine long block has internal fluid leak. My safety, my kids, and others on the road were put as risk because at any given moment, the car could have overheated, stalled and caused an accident. The engine is available for inspection upon request. Prior to the CEL, the car began shaking and blowing white exhaust smoke. Now I'm left with no car as a single mom trying to make ends meet. Ford won't help to pay $13K for a new engine with a known manufacturing defect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11740533,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2026","dateComplaintFiled":"05/28/2026","vin":"2FMPK4K84JB","components":"BACK OVER PREVENTION","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11739826,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2026","dateComplaintFiled":"05/24/2026","vin":"2FMPK3G98JB","components":"ENGINE","summary":"Error code, cylinder 2. This is 2018 Ford Edge 2L ecoboost and personal mechanic looked in cylinder and saw small amount of coolant. The car is sitting at Ford dealership in Albemarle NC at this time for full diagnostics. The car has mostly been parked since getting error code but husband said coolant is full, oil looks normal, is not cloudy and car drove fine to dealership. We are hoping this will be a minor (not replace the whole engine) fix. But I am bracing for worst, and scared it is the \"well known to Ford\" coolant intrusion issue due to defective engines in models 2015-2018. If so I hope Ford will do the right thing. My husband and I have been life long Ford customers, but if I have to pay for that engine with no assistance from them I will never owl another Ford. This seems to be a chronic issue with these engines. Im not sure exact date we got the error code but sometime in April. I can probably get exact date my husband had it checked from parts store if need be. I bought this car brand new (although it was technically NOT new. It was advertised and sold as new but I later found out it had been previously titled to dealership...but this is another story). I changed oil regularly, with full synthetic and I am in my late [XXX] and drive accaccordingly. This vehicle has been well taken care of. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11738656,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2026","dateComplaintFiled":"05/18/2026","vin":"2FMPK4G91JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket needed to be replaced; the independent mechanic made the contact aware of an unknown technical service bulletin associated with the failure. The vehicle was not repaired. The vehicle was taken to a different independent mechanic where it was diagnosed once again that the head gasket needed to be replaced. The vehicle was not repaired. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11738263,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2026","dateComplaintFiled":"05/16/2026","vin":"2FMPK3J92JB","components":"ENGINE","summary":"2018 Ford Edge 2.0l ecoboost engine that has a design flaw that allows coolant to leak into the cylinders and destroys engine. Approximately 65,600 ish miles and it was just diagnosed with coolant intrusion and new engine is needed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11738146,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2026","dateComplaintFiled":"05/15/2026","vin":"2FMPK3K99JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving, the vehicle began to vibrate excessively. There was an abnormal swishing sound detected. The check engine light was illuminated. The vehicle was taken to the local dealer, where a video was sent to the contact displaying coolant intrusion into the cylinders. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 79,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11737663,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2026","dateComplaintFiled":"05/13/2026","vin":"2FMPK4J90JB","components":"POWER TRAIN,ENGINE","summary":"Blown head gasket, coolant leak into engine tsb222229","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11737436,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"05/12/2026","vin":"2fmpk3g99jb","components":"ENGINE","summary":"The Long block of the engine, which has seemingly been a known issue, is causing damage to the engine and spark plugs. It is. This could leave me stranded or cause an accident with how violent it makes the car misfire, and sometimes it's hard to accelerate. This is an issue that Ford has acknowledged as well as the Ford dealership. It has undergone a diagnostic run at the Ford dealership. There were no warnings prior to this. The problem makes it seem like it is another issue, and with further investigation, it shows that it is the long block of the engine that is the root cause.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11737447,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2026","dateComplaintFiled":"05/12/2026","vin":"2FMPK3K98JB","components":"ENGINE","summary":"My 2018 Ford Edge (VIN: [XXX] ), equipped with a 2.0L EcoBoost engine, suffered a catastrophic engine failure due to internal coolant intrusion into the cylinders \u2014 a known defect covered under Ford Technical Service Bulletin TSB 22-2229. Approximately four months before the failure, I brought the vehicle to Red McCombs Ford in San Antonio after the check engine light illuminated. Despite this warning, the authorized Ford dealer failed to diagnose the issue or recommend any repair, and advised me it was safe to continue driving. Shortly thereafter, while driving on a busy highway with my grandchildren in the vehicle, the engine suddenly lost all power with no additional warning. We were forced to coast to the shoulder, placing us and other motorists at serious risk of collision. The vehicle was towed immediately to McCombs Ford West (7111 Northwest Loop 410, San Antonio, TX 78238), another authorized Ford dealer in the same Red McCombs Automotive Group, where technicians confirmed the engine requires full replacement at an estimated cost of $7,415.89. A warranty claim was submitted but denied on the basis that I allegedly drove too long after the problem began \u2014 a determination I dispute, as the vehicle was towed immediately upon failure without further operation. The failed engine remains at the dealership, has not been repaired, and is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11735539,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2026","dateComplaintFiled":"05/04/2026","vin":"2FMPK3J95JB","components":"ENGINE","summary":"Vehicle, a 2018 Ford Edge SEL, recently experienced misfiring and overheating with the \"check engine\" light illuminated. Took the vehicle to an automotive repair shop and, after performing diagnostics, they advised the vehicle's engine coolant is leaking into the cylinders, which was the subject of a prior Technical Service Bulletin #19-2208 from Ford, and is a KNOWN DESIGN DEFECT with the 2.0L EcoBoost engine produced by Ford for this and other model vehicles. After researching this issue I determined it was the subject of a prior recall, technical service bulletin, and class action lawsuit which lead Ford to offer free repairs of the engine block and extended warranty coverage to affected vehicle owners. WE WERE NEVER NOTIFIED OF THE RECALL, TSB, OR CLASS ACTION and, therefore, were not aware of the problem and unable to take advantage of any corrective program. Now, Ford Customer Service and the Ford dealership are both refusing to effect the necessary repairs without cost to me. The vehicle's ENGINE has an ACKNOWLEDGED DESIGN FLAW that can cause misfires, hydro-locking, overheating, and total engine failure with a fire risk. The vehicle is available for inspection upon request. Safety risks to the driver, occupants and others is obvious. The problem has been confirmed by a Firestone automotive repair shop. No other inspections have occurred due to a fear of driving the vehicle. The \"check engine\" light did activate when the problem first occurred, approximately 5 days ago (04/29/2026).","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11735246,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2024","dateComplaintFiled":"05/02/2026","vin":"2FMPK3G92JB","components":"ENGINE","summary":"The component or system that failed or malfunctioned due to this issue was our cylinder number 1 had a misfire code showing. Upon further inspection of the car at the shop with a borescope camera it was found that coolant is leaking into the cylinder causing a misfire to occur after the vehicle has been driven and then sits while cooling system is still under pressure. Our safety was put at risk because while driving the car on the interstate in [XXX] around end of February to sometime in March the car was jerking and acting as though it would die at any point where cars are travelling of speeds 65-70 mph plus. We had our [XXX] old and then [XXX] old who has a neurological condition and is under a neurologist for treatment of severe migraine headaches in the car with us. We had to pull over on the side of the road, then my husband started driving slowly with emergency blinkers on, we were able to get to a dealership who looked at it and ran a code and told us that the code showed a misfire in our cylinder 1 and that we needed to replace the ignition coil, which we just replaced in May 2024 and we have a rceipt to show proof of this. The car will no longer be in our possession because when my husband learned that the car was in engine failure he wanted to trade it in because we need a safe car but we do have the reports to it. The problem was confirmed by an independent service center- Christian Brothers Automotive in Crestwood, Ky. To fix the problem we have to have a total engine replacement which is priced at 12 grand. Manufacturer refuses to take responsibility for this. Engine blockhead was also found to not line up with the engine, which had to have happened at factory when car was built. The check engine light came on 2x recently, car was jerking in May 2024 and that's when the problem 1st started. Problem corrected for almost 2 years, but then same problem reappeared. Any other information I am willing to share with you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11735123,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/01/2026","vin":"2FMPK4AP6JB","components":"STEERING,AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"Driving at 65 mph without warning car adaptive steering and airbag light comes on. Found there is a clock spring failure. There clockspring failures reported in 2020s. Ford haven\u2019t achieved function of clocksprings","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11735129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2026","dateComplaintFiled":"05/01/2026","vin":"2FMPK3J91JB","components":"POWER TRAIN,SERVICE BRAKES,ENGINE","summary":"On April 15, 2026, I brought my 2018 Ford Edge SEL to an authorized Ford dealership with a loud rattling noise at startup and an illuminated check engine light. Ford Motor Company had previously sent me two written notices (September 2022 and June 2023) identifying a known cracked flexplate defect on my vehicle under Customer Satisfaction Program 22N12, describing these exact symptoms. The defect was never repaired at any of my 16 service visits. Additionally, on September 2, 2025 \u2014 just 8 days after Safety Recall 25S87 for the rear brake flexible hose was issued \u2014 the dealership presented that recall repair to me as a $532 optional paid service without disclosing it was a free safety recall I was entitled to by federal law. Safety Recall 25S89 for the rear-view camera also remains unperformed. The vehicle is currently undriveable.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11735197,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2026","dateComplaintFiled":"05/01/2026","vin":"2FMPK4J95JB","components":"POWER TRAIN","summary":"The ecoboost 2.0 engine allowed coolant to intrude into the block. The engine misfires, runs rough, and had the potential to allow large amount of coolant into the cylinder resulting in complete engine stoppage. The safety of the driver and those around the driver are at risk when the engine shuts off. The engine has been inspected by an independent service center. Yes, the engine light illuminated and a P0301 fault code was produced.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11734595,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2026","dateComplaintFiled":"04/29/2026","vin":"2FMPK3K93JB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted, and occasionally the message \u201cCamera not Available\u201d was displayed. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 163,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11734249,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2026","dateComplaintFiled":"04/28/2026","vin":"2FMPK4K92JB","components":"ENGINE","summary":"My 2018 Ford Edge with the 2.0L EcoBoost engine (approximately 100,000 miles) has experienced coolant intrusion into the engine cylinders \u2014 a known manufacturing defect documented by Ford in TSB 19-2346 (NHTSA ID 10169807). The coolant leak was discovered over the course of several months as I noticed that heat wasn't coming out and I checked that the coolant was low. I replaced the coolant twice over six months. The dealership confirmed coolant in the cylinders and stated the only repair is a full long-block engine replacement, quoted at approximately $12,000. Ford Motor Company has acknowledged this defect affects 2015\u20132018 Edge vehicles with the 2.0L EcoBoost engine, yet has refused to issue a recall or provide financial assistance to affected owners. This is a manufacturing defect \u2014 not owner-caused damage \u2014 as Ford's own TSB identifies erosion and corrosion of the engine block as the root cause. Ford Customer Service declined to assist when contacted. I am requesting NHTSA investigate this issue and consider a formal recall, as thousands of owners of 2015\u20132018 Ford Edge, Escape, Fusion, MKZ, and MKC vehicles with the 2.0L EcoBoost are facing the same failure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11734324,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2026","dateComplaintFiled":"04/28/2026","vin":"2FMPK3J92JB","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The vehicle experienced engine failure due to coolant intrusion into the engine cylinders. The issue presented with engine misfire, including diagnostic trouble code P0302, rough running, and coolant entering the combustion chamber. The condition was confirmed by a dealership, which determined that the engine has internal damage and requires full engine replacement. There were no external coolant leaks observed. This failure occurred at approximately 88,000 miles and was not consistent with normal wear and tear. The issue developed without significant prior warning other than engine misfire and rough operation. This condition may create a safety risk, as engine misfire and internal damage can lead to loss of power, reduced vehicle performance, or potential engine stall while driving. Technical Service Bulletins have been issued for similar vehicles equipped with the same engine, including TSB 19-2172, TSB 19-2208, and TSB 22-2229, which describe coolant intrusion into engine cylinders and require engine replacement. This suggests the issue is not isolated and may affect other vehicles with the same engine design.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11734406,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2026","dateComplaintFiled":"04/28/2026","vin":"2FMPK4J91JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. While the contact\u2019s wife was driving 40 MPH, the brake pedal was depressed, and the vehicle unexpectedly lost automotive power. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle started shaking abnormally. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 68,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11733983,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2026","dateComplaintFiled":"04/27/2026","vin":"2FMPK3K99JB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11732969,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2024","dateComplaintFiled":"04/22/2026","vin":"2FMPK4K99JB","components":"POWER TRAIN","summary":"When approaching a stop, the vehicle vibrates heavily as if it is trying to fight the brakes to continue moving and avoid downshifting. The wrench light on my dash came on, so I took it into the dealer to have the problem evaluated. The torque converter has failed on my Edge, according to the dealership evaluation. They also indicated that this could lead to complete failure of the transmission, inability to drive the vehicle and loss of power train control. The shop was able to verify the issue and confirm that it won't go away. There is no noted recall for bad torque converter according to Ford, but the service manager informed me that this is the most common issue with the Edge platform and it is expensive (between $5-10k). I contacted customer relations and ford says there is no issue with the platform and all vehicle repairs are the responsibility of the owner. I have independently reviewed documents regarding customer complaints and discussed the issue with Ford technicians and they confirm that Ford knows there is a problem and doesn't want to address it as a recall. Independent repair shops have refused to repair this transmission issue on the premise that it is a known issue that there is no resolution for and they do not want to have any responsibility over repairing a flawed powertrain and risk famage to their reputations, causing a disparate impact to the consumer. This needs to be addressed and remedied by Ford, especially since this is not an isolated issue, but platform wide.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11732048,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2025","dateComplaintFiled":"04/18/2026","vin":"2FMPK3K95JB","components":"ENGINE","summary":"It has a miss in cylinder 2. I understand there is a recall about this problem and I would like Ford to take care of problem. I have been driving Fords since 1960 and I also retired from a Ford dealership in Texas after 22+ years of service. Would like to hear back from you on this matter.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11731592,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2026","dateComplaintFiled":"04/16/2026","vin":"2FMPK3K98JB","components":"BACK OVER PREVENTION","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11731622,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2025","dateComplaintFiled":"04/16/2026","vin":"2FMPK4AP3JB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rearview camera had displayed a blank screen. The approximate failure mileage was 101,500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11731644,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2026","dateComplaintFiled":"04/16/2026","vin":"2FMPK3J97JB","components":"ENGINE","summary":"2018 Ford Edge 116,000 Due to poor engine issues since 2015 Edge cars a new engine of nearly 10,000 needs to be replaced. Ford knew this but continued to use this failed engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11729956,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"04/08/2026","vin":null,"components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact stated that while reversing, the back over prevention camera screen malfunctioned, and displayed either a dark image or no image. The contact stated that the failure created a visibility hazard for the driver. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The manufacturer and local dealer were contacted and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11729603,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"04/07/2026","vin":"2FMPK3K95JB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse, the back over prevention camera displayed a distorted image, with the message, \"Rear-view Camera Not Available\" and the screen went black. The dealer was contacted, and it was confirmed that parts were not yet available to repair the vehicle. The manufacturer was made aware of the issues. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11729712,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2026","dateComplaintFiled":"04/07/2026","vin":"2FMPK4AP7JB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unreachable. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11729794,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"04/07/2026","vin":"2FMPK4J95JB","components":"ENGINE","summary":"The engine requires full replacement due to a cracked engine block, coolant intrusion into cylinder 2, heavy spark plug corrosion, and diagnostic code P0302 (cylinder 2 misfire). The defect was confirmed by an authorized Ford Dealership. The vehicle is available for inspection upon request. Safety risk: This defect causes sudden loss of engine power without reliable warning, engine stalling in active traffic, and risk of engine fire due to coolant-oil contamination - all documented safety hazards Ford has acknowledged in its own technical bulletins. The vehicle was inspected by a Ford-certified technician at an authorized dealership. The problem was confirmed and dealership issued a written diagnosis for requiring engine replacement. 100% of our services to this vehicle have been done by Ford dealerships, up to and including the appointment to diagnose the engine. Warning symptom appeared prior to failure: check engine light, an audible sloshing sound from the engine compartment. Symptoms first appeared in early December 2025, (approximately 2 weeks before the end of our warranty.) A service appointment was scheduled for the check engine light, but was cancelled because the light cleared itself. We learned in April 2026 that it was engine failure. Ford's own TSBs 19-2346 and 22-2229 document that symptoms of this defect occur with or without an illuminated MIL. Ford has not issued a recall despite NHTSA's own database showing 727 complaints on this vehicle, 128 pages of which relate to engine and engine cooling issues. They stated when asked about a warranty claim or goodwill there is no open customer service issues related to this, and since the diagnosis is post warranty they will not cover any of the approximate 10,000 it will cost to replace the engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11728398,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2025","dateComplaintFiled":"03/31/2026","vin":"2FMPK4G90JB","components":"ENGINE","summary":"Purchased the vehicle used Oct 5, 2021 with 27285 miles on it. Last year engine light came on and the problem was coolant getting into the engine block. Was told there was no recall. Dealer I purchased it from replaced the bad engine. it cost me $7100.00, which they said was their cost to replace with no extra fees. Vehicle had 33,000 miles when this happened.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11726473,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"03/23/2026","vin":"2FMPK3J92JB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera displayed a blank white screen. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11725256,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2026","dateComplaintFiled":"03/18/2026","vin":"2FMPK3J90JB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image was blank, with the message \u201cCamera not Available\u201d displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 115,874.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11724908,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2026","dateComplaintFiled":"03/17/2026","vin":"2FMPK4AP5JB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11724538,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2025","dateComplaintFiled":"03/16/2026","vin":"2FMPK3K8XJB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not available for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11723516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2026","dateComplaintFiled":"03/11/2026","vin":"2FMPK4J92JB","components":"ENGINE","summary":"When the check engine light illuminated, the vehicle was inspected by an independent mechanic who diagnosed the problem as \u201cThere is an internal engine failure on number 3 cylinder. Anti-freeze is leaking into the combustion chamber and going out the tailpipe. The engine needs to be replaced.\u201d There were no indications prior to the check engine light warning as the car is well maintained (garage kept, regular oil changes/maintenance by the Ford dealership where the vehicle was purchased and only 63,000 miles on the vehicle). The vehicle does start but is considered undrivable for any distance since the engine failure could cause the vehicle to become inoperable at any time. However, the vehicle can be made available for inspection if driving a short distance or possibly having the vehicle towed. What we are left with is a vehicle that is a total loss. We are unable to sell or trade it and continue to incur insurance costs.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11722772,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2025","dateComplaintFiled":"03/08/2026","vin":"2FMPK4J92JB","components":"ELECTRICAL SYSTEM","summary":"My Ford Edge will lock us out while it is running with the key fob in the car, in the center console. It will lock you out if you are standing outside the car after you unlock the doors, with the keys in your hand. It will continue to lock itself back after you unlock it, before you even get a door open. It has done this numerous times. I have called and complained about it but received no help. I even made a complaint through Ford and the dealership where we are buying the Edge from. They were no help at all, not even with an extra key fob. We have an autistic child, and what is going to happen when I step out of the car to get him out and my doors lock with him in the car? We need answers and help with this problem! We can't afford to take our Edge and pay a lot of money for an issue that should not be happening at all. I have a case # that was given to me where I called GM cxh-06543205-h8k1j9","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11722614,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2026","dateComplaintFiled":"03/06/2026","vin":"2FMPK3K9XJB","components":"ENGINE","summary":"My 2018 Ford Edge (2.0L EcoBoost) is suffering from a documented manufacturing defect where coolant leaks into the engine cylinders. I have an official dealer diagnostic report confirming the symptoms match TSB 22-2229 (which supersedes TSB 22-2133 and 19-2346).","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11722242,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2026","dateComplaintFiled":"03/05/2026","vin":"2fmpk4g93jb","components":"ENGINE","summary":"Coolant engine intrusion. Improperly built engine. No mechanic will try to fix it based on history.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11718706,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2025","dateComplaintFiled":"02/18/2026","vin":"2fmpk3j99jb","components":"ELECTRICAL SYSTEM","summary":"Rear view camera defective cannot see we're going into reverse","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11718725,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2026","dateComplaintFiled":"02/18/2026","vin":"2FMPK4J97JB","components":"VISIBILITY","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the panoramic sunroof unexpectedly exploded. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the panoramic sunroof needed to be replaced. The vehicle was not repaired. The dealer was not contacted, but had not diagnosed or repaired the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11717333,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"02/11/2026","vin":"2FMPK4K8XJB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. While the vehicle was shifted into reverse(R), the rearview camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. Two dealers were notified of the failure and confirmed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11716696,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2025","dateComplaintFiled":"02/09/2026","vin":"2FMPK3K97JB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and the back over prevention camera was inoperable. The contact stated that while reversing, there was no image displayed on the screen. The failure mileage was 78,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11716536,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2024","dateComplaintFiled":"02/08/2026","vin":"2FMPK4J95JB","components":"ENGINE","summary":"I own a 2018 Ford Edge SEL 2.0L EcoBoost (VIN: [XXX] ). On August 24, 2021, with approximately 72,062 miles, the vehicle was taken to a Ford dealership due to engine performance issues. The dealership diagnosed coolant intrusion into the engine cylinders. The dealership determined the engine was not repairable and required full engine replacement. The repair invoice explicitly states coolant present in the cylinder and replacement of the engine was necessary. I paid $5,602.85 out of pocket for the repair. The vehicle was properly maintained, and I have oil change and service records from that period. No warning or misuse contributed to the failure. I later contacted Ford Motor Company to request reimbursement, as this failure appears consistent with the widely reported 2.0L EcoBoost coolant intrusion defect affecting similar Ford vehicles. Ford declined assistance, citing mileage and timing, and stated no active recall applied. I am submitting this complaint to document the failure, the repair cost, and to request review of this defect and Ford\u2019s handling of owner-paid repairs for this known issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11716156,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2025","dateComplaintFiled":"02/06/2026","vin":"2FMPK3G91JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. While the contact's husband was driving at an undisclosed speed, the check engine warning light illuminated. In addition, when the vehicle was started, there was an abnormal rumbling sound coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed, and DTC: P0303 and P0316 were retrieved. The failure was not acknowledged by the dealer at the time. The contact was informed that the vehicle was repaired. The contact stated that a tune-up was performed, and the coolant reservoir was refilled; however, the failure reoccurred. The vehicle was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The vehicle was repaired. While speaking with the dealer, the dealer confirmed that the initial repair had not resolved the issue. The contact was notified of an unknown TSB regarding the failure. The contact was informed that coolant intrusion was a known failure with similar vehicles. The contact stated that the dealer should have acknowledged the failure when the vehicle was initially taken to the dealer. The contact stated that the failure was due to a poor design by the manufacturer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 53,418.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11716194,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2026","dateComplaintFiled":"02/06/2026","vin":"2FMPK3K8XJB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the brake pedal grabbed while depressed. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 94,176.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11715639,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2025","dateComplaintFiled":"02/04/2026","vin":"2FMPK3G95JB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while reversing, causing the vehicle to slightly hit the trailer hitch of another parked and unoccupied vehicle on one occasion. There were no injuries sustained. The dealer was notified of the failure and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11714724,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2026","dateComplaintFiled":"01/31/2026","vin":"2FMPK4K92JB","components":"UNKNOWN OR OTHER","summary":"Ford has recalled over 2.9 million vehicles, including 2015\u20132018 Ford Edge models, due to a faulty transmission shifter cable bushing that can degrade and detach. This defect may prevent the vehicle from shifting into the intended gear (specifically Park), creating a risk of unexpected rollaway and injury. I ALMOST HAD A BAD CAR ACCIDENT MY. CAR WAS IN PARK AND STARTED ROLLING BACKWARDS MAKING THIS LOUD SCREECHING NOISE THIS WAS AFTER THE RECALL WAS ALLEGEDLY REPAIRED AND NOW THEY WONT FIX THE ISSUE AND ITS AFFECTED THE TRANSMISSION... THERE WERE NO WARNING MESSAGES AT ALL.. FORD IS TELLING ME I HAVE TO PAY 7,200 DOLLARS FOR A REPAIR THEY DIDN'T FIX PROPERLY NOW I CANT EVEN DRIVE MY CAR ITS STILL IN THEIR POSSESSION","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11712197,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2025","dateComplaintFiled":"01/20/2026","vin":"2FMPK3G94JB","components":"ENGINE","summary":"Coolant is rapidly leaking into the number 2 cylinder causing rough idle, extreme venting form exhaust. Vehicle cannot be driven without causing catastrophic engine damage which could result in loss of power creating a safety issue, or engine fire. Ford knows about the design defect for years and refuses to recall the affected vehicle. The photos below are not my vehicle. They were downloaded from the internet. This is a known problem that Ford refuses to acknowledge.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11712276,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2026","dateComplaintFiled":"01/20/2026","vin":"2FMPK3J98JB","components":"ENGINE","summary":"I am submitting this complaint to report a serious engine defect involving coolant intrusion into the engine cylinders on my 2018 Ford Edge. The vehicle was inspected by a Ford-authorized dealership after engine performance concerns. Diagnostic testing confirmed positive combustion gases in the cooling system, indicating internal coolant leakage into the engine. The dealership has stated that the only recommended repair is replacement of the long block (engine). This condition is consistent with a known defect affecting Ford 2.0L EcoBoost engines, which Ford has acknowledged through Technical Service Bulletin 22-2229. Despite this acknowledgment, no recall has been issued for this vehicle. This defect poses a significant safety concern, as it can lead to: - Engine misfires and loss of power - Sudden engine failure while driving - Potential stalling or inability to safely operate the vehicle The failure occurred at approximately 63,110 miles, which is unreasonably low for catastrophic engine damage of this nature and indicates a manufacturing or design defect rather than normal wear.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11711608,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2025","dateComplaintFiled":"01/17/2026","vin":"2fmpk4j97jb","components":"ENGINE","summary":"I have a 2018 Ford Edge. In late October of 2025 my engine light illuminated. The diagnosis was a P301, indicating a misfire in cylinder one. Spark plugs and cylinder 1 coil was replaced. No problems until December and engine light came on again, same code. Coil was replaced again and in January engine light came on again. Ford released TSB 19-2346 on 12-19-19 describing a possible coolant leak in to the cylinders and a engine replacement was suggested. I feel a recall is necessary to prevent safety issues created by slower than normal acceleration and /or engine fires.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11711135,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2025","dateComplaintFiled":"01/15/2026","vin":"2FMPK4J84JB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that two dealers were made aware of the failure, and the contact was informed that the parts were not yet available. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11707863,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2025","dateComplaintFiled":"12/30/2025","vin":"2FMPK4K88JB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at 20 MPH in a parking lot, the brakes became inoperable. The low brake fluid warning light illuminated after the failure. The driver was able to drive safely to her residence. The contact related the failure to NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic). The contact called the local dealer, who confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the front driver-side and passenger-side brake hoses needed to be replaced. The mechanic replaced the parts. The manufacturer was contacted and confirmed that the VIN was not included in a recall. The approximate failure mileage was 145,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11707103,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2025","dateComplaintFiled":"12/26/2025","vin":"2FMPK3K95JB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"The coils kept popping up check engine light. And turns out it was an injector failing, and cause my car to jerk a lot, and not accelerate when needing. My car would almost try to stop accelerating while on highway and jerk so much that it felt like I was going to wreck on the middle of a freeway.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11706985,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2025","dateComplaintFiled":"12/24/2025","vin":"2FMPK3J97JB","components":"ENGINE","summary":"Have had to fill up coolant 2x a week. Starting to smoke real bad on start up. Leading me to believe I\u2019ve got a coolant intrusion on my hands","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11706161,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"12/19/2025","vin":"2FMPK4J91JB","components":"POWER TRAIN","summary":"Brought vehicle in with check engine light on and vehicle codes P0741 and P1744 appeared. Torque converter needs to be replaced along with transmission.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11703940,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2025","dateComplaintFiled":"12/09/2025","vin":"2FMPK4J91JB","components":"ENGINE","summary":"Ford has a known problem with Ecoboost engines can leak coolant into the engine\u2019s valves. This happened to our vehicle and we had to replace the engine due to misfiring cylinders. The check engine light kept coming on. We intially replaced all spark plugs and coils. Then after that didn't resolve the problem, the entire engine had to be replaced.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11703463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2025","dateComplaintFiled":"12/06/2025","vin":"2fmpk3j93jb","components":"ENGINE","summary":"My ford edge has a problem where coolant mysteriously disappears a flood like it\u2019s getting vacuumed into engine cylinders causing the engine to run rough with white smoke coming from exhaust. This is on my 2.0l turbocharged ecoboost engine and I have already seen other consumer reports about other having the same issue all over social media and Ford will not do anything about it and will charge you almost $10,000 dollars for something that was their fault. They made a mistake in creating the engine block and thus now many people are suffering because of this.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11702518,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"12/02/2025","vin":"2FMPK3K90JB","components":"ENGINE","summary":"2.0L EcoBoost engine - while driving the 2018 Ford Edge with approximately 50K miles, the vehicle displayed a rapid overtemp condition and then a check engine light for a misfire on cylinder 2. Coolant was almost empty and I re-filled the resivoir and dealer reset the check engine light. This happened about two more times with the coolant resivoir along with multiple check engine lights for the #2 cylinder. Each time the Ford dealer reset the check engine light for the #2 cylinder but did not give information about why the coolant level was dropping to almost zero. I went to a different dealer who referred me to the Ford TCB 22-2229. I Spoke to Ford customer service directly and the engine long block was replaced at my expense since Ford would not pay for the repair.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11701893,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2025","dateComplaintFiled":"11/28/2025","vin":"2FMPK4K86JB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the infotainment system screen displayed both the forward and rearview images simultaneously. In addition, the contact stated that the buttons on the infotainment system were lagging and were sometimes inoperable while pressed. The vehicle was taken to an unknown dealer, where the contact was informed that the failure was related to an unrepaired recall. The dealer declined to inspect the vehicle at the time. The vehicle was not diagnosed or repaired. The contact later received a call from the dealer to schedule the recall repair for June 2026, when the parts were scheduled to be available. The contact stated that the vehicle was unsafe to drive with the forward and rearview images displayed on the infotainment system screen simultaneously, and the contact could not wait until June 2026. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure, but no assistance was provided. The contact was informed that the failure was not related to the unrepaired recall. The failure mileage was approximately 74,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11701733,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2025","dateComplaintFiled":"11/26/2025","vin":"2FMPK3K93JB","components":"ENGINE","summary":"The defect involves the engine block or cylinder head design, which allows engine coolant to intrude into the engine's combustion cylinders. Coolant mixing with the engine oil will cause a catastrophic failure and can lead to an engine fire. Ford has issued Technical Service Bulletins TSB 19-2346 but it does not cover any cost and no recalls have been issued. This is a known manufacturing defect in which Ford is taking no accountability.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700976,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"11/22/2025","vin":"2FMPK3G93JB","components":"ENGINE","summary":"2018 Ford Edge with 119K miles. Issue has been determined to be the known issue of coolant intrusion into the cylinders. The issue was noticed while stopped at a traffic light, vehicle started \"reving\" and showed RPM fluctuations. On two separate occasions, the vehicle lost all ability to accelerate while driving. It's also has white smoke coming out of the exhaust and has been losing coolant at an alarming rate. After multiple inspections and other attempted fixes (water pump replacement, spark plugs replaced, fuel pump replaced), it's been determined that the coolant intrusion is to blame. The vehicle is deemed unsafe to drive in the current state and extended warranty is no longer in affect due to the mileage.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11700316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2025","dateComplaintFiled":"11/19/2025","vin":"2FMPK4G97JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while attempting to start the vehicle, the engine hesitated to turn over. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a coolant intrusion in the engine. The vehicle was not repaired due to the costs. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11699193,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2025","dateComplaintFiled":"11/13/2025","vin":"2FMPK4AP5JB","components":"VISIBILITY/WIPER","summary":"Rear window shattered without any warning or contact. Car was not running at the time.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11699210,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2025","dateComplaintFiled":"11/13/2025","vin":"2FMPK4J95JB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11699005,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2025","dateComplaintFiled":"11/12/2025","vin":"2FMPK3K96JB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the alarm used to alert the driver of oncoming vehicles failed to function as intended. No warning lights were illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11697576,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2025","dateComplaintFiled":"11/05/2025","vin":"2FMPK3J98JB","components":"ENGINE","summary":"Coolant leak into the cylinders of an ecoboost engine. Coded out. Inspection found that the coolant had been pulled into the engine. No recall, needs entire engine replaced.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11696825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2024","dateComplaintFiled":"10/31/2025","vin":"2FMPK4K93JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving and while starting the vehicle, the check engine warning light illuminated. The contact stated that the vehicle experienced rough starts. The engine misfired and had cylinder failures while driving. There was white smoke coming from the exhaust. Additionally, while driving, there was coolant leaking from the vehicle. The vehicle failed to perform properly. The contact stated that the failure was related tothe Customer Satisfaction Program: 21N12. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the plugs needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer informed the contact that further diagnostic tests were needed. The manufacturer was not contacted. The failure mileage was approximately 122,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11696418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"10/29/2025","vin":"2FMPK4K81JB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact stated that while reversing, the camera screen was blank. The sensor was not beeping. The contact stated that the USB was inoperable. The contact received notice of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The unknown local dealer was contacted and informed the contact that a second letter would be mailed when the parts were available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 185,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694989,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2025","dateComplaintFiled":"10/22/2025","vin":"2FMPK4G96JB","components":"ENGINE","summary":"2018 Ford Edge engine size 2.0 ecoboost has a coolant intrusion that Ford is well aware of but refuse to help customers with the problem. Engine could fail while driving on the highway but they have not issue an emergency recall for it.. This is a very serious manufacture error on behalf of Ford Motor.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694761,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/16/2025","dateComplaintFiled":"10/21/2025","vin":" 2FMPK4J8XJ","components":"AIR BAGS","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a crash. The driver's side air bag did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact sustained neck and back pain, but received no medical treatment. A Police report was filed. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,800.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11694247,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2025","dateComplaintFiled":"10/18/2025","vin":"2FMPK4K99JB","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The problem began in early August 2025 when the check engine light came on and the vehicle misfired. A Ford mobile technician inspected it before 8/23/25, confirmed Diagnostic Code P0303 (Cylinder 3 Misfire), but said it was likely just a bad ignition coil. Based on that, I went to Midas on 8/23/25 for a tune-up and coil check. On 9/29/25, the check engine light returned and for the first time the coolant over-temperature warning illuminated. Midas confirmed coolant intrusion into Cylinder 3: borescope and pressure test showed leakage, leak-down test failed with air entering the coolant reservoir, and visible coolant loss was present. At 80,445 miles, the engine was deemed unsafe and required full replacement. Hawk Ford confirmed no warranty extensions or programs applied. The repair cost was $10,500 out of pocket. This defect matches Ford TSB [XXX] , is widely reported in EcoBoost engines, and creates a serious safety risk since the vehicle misfires, overheats, and may stall while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11693715,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2025","dateComplaintFiled":"10/15/2025","vin":"2FMPK4J90JB","components":"POWER TRAIN","summary":"Original transmission failed at 83,000km. August 2023. Replacement FORD crated transmission and new cooler installed at FORD dealership for a cost of approx $11,000 Canadian dollars failed 25 months later. Oct 2025. FORD would not honour 36 month advertised replacement parts warranty. Car was not abused and driven by retiree.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11693158,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2025","dateComplaintFiled":"10/13/2025","vin":"2FMPK4J94JB","components":"ENGINE","summary":"There is a coolant intrusion into the cylinder bores of the engine. This has been confirmed by VanBortel Ford in East Rochester NY. When the issue first occurred the engine light came on and the vehicle would no longer run properly.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11692334,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2025","dateComplaintFiled":"10/09/2025","vin":"2FMPK3J91JB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the key fob's low battery warning light illuminated. The contact stated that because of the failure, the key fob occasionally failed to unlock the doors. The contact was frustrated and fearful of driving the vehicle, and feared being locked out of the vehicle. The vehicle was taken to the dealer where the contact was informed that the key fob battery needed to be replaced. The key fob battery was replaced; however, the failure reoccurred. The vehicle was taken to another dealer where the contact was informed that the key fob battery needed to be replaced. The key fob battery was replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11692352,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2025","dateComplaintFiled":"10/09/2025","vin":"2FMPK3J91JB","components":"SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts for the recall repair were not yet available. The contact did not understand how the recall was initiated without the parts being available. The dealer was contacted; however, the contact was informed that the parts were not yet available. The manufacturer was not made aware of the failure. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11692437,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2025","dateComplaintFiled":"10/09/2025","vin":"2FMPK3G96JB","components":"ENGINE","summary":"My car started overheating this morning. Took it to my mechanic & he told me I had a cracked head gasket where coolant was leaking. He thought there was a recall/notice about some coolant issues. Sent me to our local Ford dealership; they said my vehicle wasn't covered under any recalls. But there is a notification about this very issue. I attached a screenshot of the exact issue listed online that matches my problem.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11690716,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2025","dateComplaintFiled":"10/01/2025","vin":"2FMPK3J91JB","components":"ENGINE","summary":"Driving felt weird like the vehicle was stuttering and I heard liquid sloshing around as I was driving. Check engine light came on and turned off again on its own on 2 separate occasions within 2 weeks. The first time it came on, I made an appointment at the service center but the check engine light had gone off by the time I brought it in. I was told they couldn't diagnose it if the check engine light was off. When it came on again, I took it to my local Ford service center and they diagnosed it with coolant leaking into the cylinder, causing a misfire. The recommended solution is a full engine replacement costing over $8,000. Apparently this is a known issue and a service bulletin was issued in 2022 (before I bought the car used) but Ford is refusing to issue a recall. The car only has 65k miles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11690267,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2025","dateComplaintFiled":"09/29/2025","vin":"2FMPK3J86JB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11689923,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2025","dateComplaintFiled":"09/26/2025","vin":"2FMPK4K92JB","components":"ENGINE","summary":"Our 2018 Ford Edge started idling rough after spark plug change and after dealer tested it they told us it had engine coolant in #2 Cylinder and that driving it could lead to catastrophic engine failure. Only fix is complete engine block replacement (Recommended by Ford in Bulletin TSB22-2229) along with new turbo as it may also have been damaged by coolant leak. (Could also damage catalytic converter. This is a known default due to design fault in 2.0 litre engine. Since vehicle is off warranty, the repair replacement is going to cost over $10,000.00. I understand this is affecting a serious number of Ford customers with this engine, a number of which have been quietly replaced under warranty. I feel Ford owes their customers replacement costs on this issue and a recall should be issued. If ones motor seizes up suddenly while driving it could result in injury or death. I have contacted Ford directly, and their response is it's out of warranty so I am out of luck.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11687583,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2025","dateComplaintFiled":"09/16/2025","vin":"2FMPK3J96JB","components":"ENGINE","summary":"The engine failed before 55,000 miles. Collant is getting into the engine and causing a cylinder failure. This is a known problem for this engine. The Ford mechanic and other mechanics stated that they no longer use that engine due to the problem. Since I did not purchase an extended warranty, Ford is requiring nearly $12,000 to replace the engine. Started rough 1 morning, then ran fine within 1 mile. Next start was smooth, but the check engine light came on. The check engine light did not stay on consistently. The next time it felt rough, I took it into Ford to see what was happening.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11687729,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2025","dateComplaintFiled":"09/16/2025","vin":"2FMPK3K97JB","components":"POWER TRAIN","summary":"My 2018 Ford Edge (VIN [XXX] ) suffered a premature transmission failure at 105,415 miles. Just 389 miles earlier, Ford performed Customer Satisfaction Program 22N12 (flexplate/torque converter/pump replacement), for which I paid $1,669 as my 50% share. Less than two months later, the same dealer diagnosed the transmission as failed due to the forward clutch being stuck and quoted $6,955 for replacement. Ford\u2019s maintenance schedule does not require transmission service until 150,000 miles, so this failure is premature and unreasonable. A transmission failure at highway speed could cause sudden loss of power, greatly increasing the risk of a crash. This issue appears related to Ford\u2019s known flexplate defect (CSP 22N12) and raises concern of broader transmission reliability/safety problems in affected vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11687454,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2025","dateComplaintFiled":"09/15/2025","vin":"2FMPK4J96JB","components":"POWER TRAIN","summary":"I\u2019m having an issue where there\u2019s a sudden loss of all power while driving at highway speeds, forcing me to slowly move to a safe spot while trying not to get hit by other cars. Once I\u2019m safely stopped, I have to turn the vehicle off and back on, and then the power is restored\u2014but the problem can randomly happen anytime at speeds over 65\u201370 mph. No codes are showing. A repair shop couldn\u2019t find the issue, and even the dealership says everything is fine and just tells me to keep driving it. Sometimes it happens twice in one day, and other times I won\u2019t see it for a week.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686788,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2024","dateComplaintFiled":"09/12/2025","vin":"2FMPK4K94JB","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"Now have had my battery replaced twice for some weird reason my car keeps dying when nothing appears to to have been left on inside the vehicle. My Ford edge titanium 2018 has the settings that shit down the wngine with a 30 second shut down and same with anything left in it shuts it off. So why is my car constantly dying with a new battery is my vehicle pat if the 80 something Ford edges that has connection issues with the alternator etc. please help with already two recalls that my vehicle has but can\u2019t be replaced due to parts not ready for repairs by ford. Help!!!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686322,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2025","dateComplaintFiled":"09/10/2025","vin":"2FMPK3K94JB","components":"POWER TRAIN,ENGINE","summary":"The car has been having a chemical smell when it starts. I recently was driving from San Antonio, Texas to Austin, Texas and received a warning that my car was overheating. The warning went off immediately and I continued driving it. A few days later, I got an oil change and was told that I had no coolant in the vehicle. They filled the coolant for me. I continued driving the car. This week, the car was shaking pretty violently when I turned on the ignition. I proceeded to drive it and it drove normally. The following day, a check engine light came on. I took it in to see a mechanic that day and they confirmed that I had a coolant intrusion problem caused by the 2.0L Eco boost engine which is defective and allows coolant to escape into the engine injectors. Ford is not taking any responsibility for this and says that it is not under warranty so there's no programs they can offer me. Ford should issue a recall of this defective product to avoid injuries or accidents.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11685976,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2024","dateComplaintFiled":"09/09/2025","vin":"2FMPK3K8XJB","components":"UNKNOWN OR OTHER","summary":"The back-up camera failed in August of 2024. The camera displayed a blank or distorted image (it changed as put in reverse) on the center display screen when the vehicle was put in reverse AND on occasion displayed a message on the center display screen that the rear-view camera is unavailable. The vehicle is available for inspection. THE REAR-VIEW CAMERA FAILURE REDUCED OR DISTORTED THE DRIVERS VIEW OF WHAT IS BEHIND THE VEHICLE, INCREASING THE RISK OF A CRASH. This specific failure is under a current/new recall: Sep 08,2025 Manufacturer Recall Number 25S89 NHTSA Recall Number 25V572. Yes, this vehicle was inspected AND repaired by Greenway Ford, 9001 E. Colonial Drive, Orlando, FL 32817 for which I paid them $1,260.02 on 8/28/2024. I do not recall any different warnings, messages or other symptoms other than those already described here within.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686116,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2024","dateComplaintFiled":"09/09/2025","vin":"2FMPK4K98JB","components":"ENGINE","summary":"Coolant intrusion defect. The engine coolant leaks into the combustion chamber, due to a failure in the engine block design. TSB 19-2346 issued by Ford addresses this known and serious issue for my 2018 Ford Edge, 2.0L EcoBoost engine. In 2024, I purchased a used, 2018 Ford Edge with 49k miles. A few months after I purchased this used vehicle at a dealership, my Check Engine light came on. The vehicle showed other symptoms of white smoke, coolant loss, misfiring and rough idle. I brought my car to a local dealership (not the same dealership that I purchased the vehicle) and they confirmed the coolant intrusion defect. When I purchased the vehicle, it didn't come with a warranty. I tried getting help from by calling Ford Customer Service, and they offered no goodwill assistance and no coverage assistance at all. I ended up having a new engine put in my vehicle for $7,000. This was done by a local car repair shop, not done at a dealership. I now have to pay a loan for $7k on top of my monthly car payment that existed before the new engine. Although my vehicle is no longer under warrant, I understand this issue stems from a documented manufacturing defect and has affected a wide range of Ford models. I've taken good care of my vehicle and it has been maintained regularly. I want to retain confidence in Ford as a brand that stands behind its products, but I didn't get anywhere with Ford after submitting a case and speaking with a representative and also a manager. I don't know what else to do in trying to get reimbursed for the replacement of the engine of $7,000. I would like to be added to any potential class-action. I called Ford Customer Service at 800-392-3673 Case # [XXX] Manger Maurice Dealership that I had the coolant intrusion diagnosed: Gary Yeomans Ford, 1202 Malabar Rd, Palm Bay, FL 32907 Service person: Stuart 321-272-7659 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11685681,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2025","dateComplaintFiled":"09/08/2025","vin":"2FMPK3K96JB","components":"ENGINE","summary":"At 77,000 Kilometers, check engine light came on, during inspection it is observed that there is an active coolant intrusion leak in cylinders 1 and 3. This is a Ford Edge 2018, with a 2.0L Ecoboost engine. The car is undriveable and needs a full engine replacement.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11685093,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2025","dateComplaintFiled":"09/04/2025","vin":"2FMPK3K95JB","components":"ENGINE AND ENGINE COOLING","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11684589,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2025","dateComplaintFiled":"09/02/2025","vin":"2FMPK3G97JB","components":"ENGINE","summary":"Cylinder misfire, caused coolant intrusion into cylinder caused by defective motor wall. This could have caused by engine to lock up while driving and cause an accident. Luckily I was able to get it to the dealer before that happened. FORD is aware of this defective motor in these models but has refused to issue a recall. My car is a 2018, however, the car ONLY has 50,000 miles on it. I want others to know of this danger. These engines should be recalled before someone is hurt in crash due to this defect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11683338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2025","dateComplaintFiled":"08/27/2025","vin":"2FMPK4G99JB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"2018 ford edge with 2.0 ecoboost engine over heating leaking coolant into cylinders caused engine failure. Lucky this did not catch fire. Ford knows the issue and will not put out a recall. Very dangerous and disgusting business practice.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11683440,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2024","dateComplaintFiled":"08/27/2025","vin":"2FMPK3K98JB","components":"ENGINE","summary":"I had a Cylinder misfire (code P0302) due to coolant intrusion into the engine cylinder. This was due to a crack in the engine block. This is a common issue with the 2.0L ecoboost engine. No recall. Ford's fix was for me to replace the long block engine with a redesign version to fix the casting problem. This cost was covered by me, even though this is a known common issue by Ford that requires an engine replacement. The engine had 78,193 miles on it, so it was out of warranty. Repair cost me over $7,000. There is are currently lawsuits due to this case and engine. [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682045,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2025","dateComplaintFiled":"08/21/2025","vin":"2FMPK3J97JB","components":"ENGINE","summary":"Car has a coolant leak and has been diagnosed as having coolant intrusion. I was told that there is a recall but it doesn\u2019t include my VIN","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682163,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2025","dateComplaintFiled":"08/21/2025","vin":"2FMPK3K97JB","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Edge. The contact stated that at start-up, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the flex plate, flywheel, and transmission pump were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11682169,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2024","dateComplaintFiled":"08/21/2025","vin":"2FMPK3K97JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, while the vehicle was idling, the check engine warning light remained illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,816.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681768,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2025","dateComplaintFiled":"08/20/2025","vin":"2FMPK4G91JB","components":"ENGINE","summary":"On August 19, 2025, Koons Woodbridge Ford determined my 2028 Ford Edge requires a long block replacement due to coolant intrusion into cylinder 3, per customer invoice RO# [XXX] Tag# [XXX]. This is a known issue, which is documented by technical service bulletin 22-2229. Aimee DePugh, Koons Woodbridge Ford Service Advisor, informed me that I should contact Ford to request reimbursement. However, the guidance I received was to send the dealership service manager written correspondence requesting the dealership restore the engine at their expense because of the known engine design flaw. I sent the dealership a note via their online portal on August 20, 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681670,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2025","dateComplaintFiled":"08/19/2025","vin":"2FMPK3K92JB","components":"ENGINE","summary":"I have a 2018 Ford Edge Titanium Eco Boost with 115,000 miles on it. I bought it used in 2018 with 17,000 miles on it. The engine light came on and I took it to a repair shop. The codes are p0303 and p0316. They inspected the cylinder and there is coolant leaking into cylinder 3. Apparently this is very common for this vehicle and is described as a design flaw. With this problem being very common and a known design flaw from Ford, I strongly encourage a recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681353,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2025","dateComplaintFiled":"08/18/2025","vin":"2FMPK4J95JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at 40 MPH, the check engine warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where the spark plugs were replaced. The vehicle was then taken to the dealer for an oil change. The vehicle was taken to a friend, who determined there was coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681114,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2025","dateComplaintFiled":"08/16/2025","vin":"2FMPK4G91JB","components":"ENGINE","summary":"2018 Ford Edge, 79K miles. Check engine light came on and I immediately had it checked out. It was misfiring, spark plugs were replaced to attempt to fix the issue. Light came back on a few weeks later, it was discovered that coolant was leaking into cylinder 3 and causing the misfire. Ford recommends that the engine be replaced. This appears to be an issue that Ford is very aware of and many Ford Edges are affected, yet there is not a recall. This defect may lead to overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. This puts me and other drivers at significant risk and I am very displeased with Ford.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680550,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2025","dateComplaintFiled":"08/14/2025","vin":"2FMPK4G91JB","components":"POWER TRAIN,ENGINE","summary":"This car hesitates, engine light indicates misfire. Dealer confirms coolant leaking into the engine. I find out now this is a well known and widespread problem with Ford engines in this era. The car is unsafe to drive due to impending sudden and complete engine failure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11680061,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2025","dateComplaintFiled":"08/12/2025","vin":"2FMPK4K96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the cylinders. The vehicle was not repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 148,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679936,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2025","dateComplaintFiled":"08/11/2025","vin":"2FMPK4J97JB","components":"ENGINE","summary":"Vehicle was taken in for service after the check engine light illuminated. Upon inspection, it was determined that coolant is leaking into the No. 2 cylinder, requiring a complete engine replacement. This is a serious safety concern, as engine failure can occur without warning. The vehicle is a 2018 model with only 51,159 miles, purchased new from the local Ford dealership, and should not be experiencing a major engine failure at such low mileage.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679661,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"08/10/2025","vin":"2FMPK3K97JB","components":"ENGINE","summary":"There is coolant leaking into my engine because the Eco Boost engines malfunction. My entire engine has to be replaced. This has already been reported as a huge issue for years and years. It needs to be a recall. TSB 19-2346","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679120,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2025","dateComplaintFiled":"08/07/2025","vin":"2FMPK3J93JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while attempting to start the vehicle, the engine failed to turn over. There were several unknown warning lights illuminated. The vehicle was towed to a local independent mechanic to be diagnosed, and the contact was advised that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11678457,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2025","dateComplaintFiled":"08/05/2025","vin":"2FMPK3G92JB","components":"SERVICE BRAKES, AIR,POWER TRAIN,TRACTION CONTROL SYSTEM","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the ABS, the Advance Trac, the Hill Start Assist, and the Powertrain warning lights were illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11678504,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2025","dateComplaintFiled":"08/05/2025","vin":"2FMPK4J81JB","components":"SERVICE BRAKES","summary":"Master cylinder going bad. Pedal goes to the floor. All 4 pads rotors calipers have been replaced within the last year.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676927,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2025","dateComplaintFiled":"07/29/2025","vin":"2FMPK3K96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the vehicle hesitated while accelerating; however, after driving for a while, the vehicle operated as designed. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed the vehicle with coolant intrusion in cylinder #2, causing engine failure. The mechanic informed the contact of a Technical Service Bulletin with NHTSA ID Number: 10214126 (Engine and Engine Cooling). The dealer was contacted and confirmed that the VIN was not covered under recall. The dealer referred the contact to the manufacturer for assistance. The manufacturer was informed of the failure and confirmed the VIN was not included in NHTSA ID Number: 10214126 (Engine and Engine Cooling). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"07/27/2025","vin":"2FMPK4J9XJB","components":"ENGINE","summary":"Found trouble code PO304 in the computers history indicates that the misfire is not coming from the spark plug or ignition coil. Checked the fuel injector and no problem was found. Removed cylinder#4=spark plug and found a small amount of evidence that coolant is entering the cylinder. There is a TSB for engine blocks cracking and causing the problem. This was found by the auto service I use. Called dealership and was told this does happen. A new engine would have to installed if my engine light comes back on. They would have put in the same type of engine! REALLY? Wouldn\u2019t this happen again with a new engine? I do not know how to download the service slip","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676528,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2025","dateComplaintFiled":"07/27/2025","vin":"2FMPK3J98JB","components":"ENGINE","summary":"On July 20,2025, at about 4:30pm to 5:30pm, I drove less than two blocks from home when the engine light and the overterature light came on suddenly. Simultaneously, the vehicle began to shake. I was about two to three blocks from an Auto Zone parts supply store. I drove there slowly. Once at the location, I asked for assistance in determining what caused the issue with my car. The representative used a device that indicated that check engine failed, and emission ready status was no. I was advised to purchase coolant for my model vehicle. Once purchased, the representative tried to fill the reservoir. However, the reservoir indicated that it was full after using less than half of what was in the gallon bottle. We waited a while to determine if the level would decrease. While at the store, the level remained constant at the full level. He recommended that I start the engine. The car no longer shook and the indicators did not come back on until I drove about a mile away. I was near another Auto Zone store, nearly a mile from my house. The representative there was able to pour the remainder of the coolant into the reservoir. When asked, I was told that I should contact a mechanic regarding the issue. I asked if it would be safe to drive the car home to make arrangements to have the car towed, as where we (myself and two young grandchildren) were in a location that did not seem safe to wait very long. I drove slowly to my house, using emergency blinkers. I was able to park the car in the driveway until I could arrange to have the car towed to a recommended repair shop. I have an extended warranty from an Auto warranty company. The car was towed to AAMCO less than 10 miles away. So far, all they have been able to tell me is that the oil is clean, but the level is very low. I do not know the cause, as I have the oil changed, and other lubricant and liquids levels checked at least every 7.5K miles. I also check my indicators on a regular basis, whenever I drive.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11676108,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2024","dateComplaintFiled":"07/25/2025","vin":"2FMPK3J94JB","components":"SEAT BELTS,ENGINE","summary":"Engine has coolant intrusion Drivers seat belt will lock periodically","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675711,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"07/23/2025","vin":"2FMPK4G96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, the vehicle shuddered significantly and stalled. The vehicle was taken to the dealer, where it was diagnosed that the engine block was fractured. The vehicle was not repaired. The contact stated that the failure recurred while idling at a stop sign. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine block was fractured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675229,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2025","dateComplaintFiled":"07/22/2025","vin":"2FMPK4K92JB","components":"ENGINE","summary":"Check engine light came on and car stalled. The fault was a misfire in cylinder 2 and 3. When I checked vehicle out coolant was low and coolant leaked into cylinder. Checked online and saw thousands of complaints for the same thing","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675270,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"07/22/2025","vin":"2FMPK4J99JB","components":"ENGINE","summary":"I own a 2018 Ford Edge with the 2.0L EcoBoost engine. My engine recently failed and was diagnosed by a Ford dealership as suffering from coolant intrusion into the cylinders. This has resulted in engine misfires, overheating, coolant loss, and eventually a non-functional engine. This appears to be a widespread and well-documented issue across multiple Ford models and years, due to a design flaw in the engine block or head gasket area that allows coolant to enter the combustion chamber. I was not notified of any recall or service bulletin, yet this issue has caused major financial and safety concerns. There is currently a class-action lawsuit related to this defect, and Ford has not issued any official remedy despite knowing of the issue for years. I am submitting this report in hopes that NHTSA will investigate this defect and urge Ford to issue a recall or remedy before more consumers suffer unexpected engine failure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675072,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/21/2025","vin":"2FMPK4K97JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust and the check engine warning light illuminated. The contact parked the vehicle and inspected the vehicle. The contact noticed that the oil was milky. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire and a coolant leak into cylinder #1. The contact was informed that the coil packs needed to be replaced. The vehicle was not repaired. The vehicle was driven to the residence. The contact researched and determined that the symptoms indicated that the failure was caused by a blown head gasket. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated the vehicle was not drivable. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675077,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"07/21/2025","vin":"2FMPK3K98JB","components":"POWER TRAIN,ENGINE","summary":"Computer error P0304 - misfiring in cylinder 4. Diagnosed with a coolant leak into the cylinder. Potential Safety Issues: Loss of Power: A misfire can cause sudden power loss, particularly during acceleration or at high speeds, increasing the risk of accidents, especially in traffic or on highways. Engine Stalling: If the misfire worsens, the engine may stall, leaving you unable to control the vehicle, which is dangerous in busy areas or intersections. Overheating Risk: Coolant intrusion into cylinder 4 (as noted in TSB 22-2229) can lead to overheating if the cooling system is compromised, potentially causing engine failure or fire hazards. Catalytic Converter Damage: Persistent misfires can overheat and damage the catalytic converter, potentially leading to a fire risk under the vehicle. Beyond this, it is my 17 year old daughter driving this car and she could be stranded some place unsafe due to not starting or in the middle of traffic while driving. It has been inspected by a mechanic to confirm the leak. Ford's issuing of a TSB on this issue (TSB 22-2229) - calls for a new engine. Ford knows they have made faulty engines in these cars and refuses to help cover the cost of replacement.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11675219,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"07/21/2025","vin":"2FMPK4G96JB","components":"ENGINE","summary":"Hello, I have had this Ford edge for about two years. My first year it started giving me problems so I took it in and they told me that I needed a whole new engine which is shocking because I just got it, as I saved for money they told me it should last a little bit longer, so I held it off for a little bit and recently it started to jump every time I was at a stoplight or a stop sign and sometimes just completely shut off, so I took it in again and they told me that I need a whole new engine and that there are no recalls on my car so I did some research and I\u2019ve noticed that a lot of people have problems with the exact same thing that I do on their 2018 Ford edge. I\u2019m really just hoping that there is something that can be done.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674705,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2024","dateComplaintFiled":"07/19/2025","vin":"2FMPK4J98JB","components":"UNKNOWN OR OTHER","summary":"Panaramic sunroof cracked on inside portion of the vehicle, concerned it might shatter. There is also a crack on the outside portion. It Is over $1000 to replace. Alot of customers have complained about this issue and adding this one to it","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674619,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2025","dateComplaintFiled":"07/18/2025","vin":"2FMPK4K97JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to an independent mechanic and the contact was informed that there was coolant intrusion into cylinder #2. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 77,500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674624,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2025","dateComplaintFiled":"07/18/2025","vin":"2FMPK4K90JB","components":"ENGINE","summary":"The coolant system leaked into the engine causing over heating while driving on the interstate causing the engine to stop running while passing a having to pull to the side of the road while cars were dodging me and I was almost rear-ended by a semi-truck. We took it to a independent service center and it was confirmed. This car was sold to me by a Martinez Auto Sales person names Luis Ramirez. He told me the car was in good condition. I got 30 miles off the lot before the occurrence. I took the car to a independent service center and have later found that the car was confirmed to have this issue by Team Ford in Dennison IA on August 15th 2024. My incident took place on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674181,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2025","dateComplaintFiled":"07/17/2025","vin":"2FMPK4K90JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that there was coolant inside cylinder #2. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 56,016.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674320,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2025","dateComplaintFiled":"07/17/2025","vin":"2FMPK3J9XJB","components":"ENGINE","summary":"My check engine light came on. Took it to my mechanic. Had a misfire on cylinder 1. Replaced coil and spark plugs. Check engine light came back on. Replace coil again. Check engine light came back on. Engine now needs replaced because of a coolant intrusion issue. Ford is aware and has posted a TSB 19-2346, but will not assist with it getting replaced.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674364,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2024","dateComplaintFiled":"07/17/2025","vin":"2FMPK3G92JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated, and there was white smoke coming out of the exhaust pipe. The contact stated that upon accelerating from a complete stop, the vehicle shuddered. The contact stated that upon diagnosing the vehicle, the contact determined that there was coolant intrusion in the engine. An unknown local dealer was contacted but the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673907,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2025","dateComplaintFiled":"07/16/2025","vin":"2FMPK4K99JB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked, the contact became aware that the rearview mirror and the instrument panel were inoperable. The contact stated that the rearview image appeared blank, and the instrument panel appeared blank while starting the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the APIM module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 109,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673967,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"07/16/2025","vin":"2FMPK3J92JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal coolant odor inside the vehicle, with the check engine warning light illuminated. The contact stated that the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed the vehicle with coolant intrusion into the cylinders and advised the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 64,300.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673353,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"07/14/2025","vin":"2FMPK3K80JB","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN,AIR BAGS","summary":"The contact owned a 2018 Ford Edge. The contact stated that the vehicle was turned on and parked on a level ground surface while the contact was outside of the vehicle. The contact stated that the vehicle reversed independently, drove over the curb, hit the apartment complex fence, went down the alley, and hit a neighbor's fence. The contact stated that the vehicle was driven away from the scene and was parked. Additionally, the contact stated that while driving 20 MPH and depressing the brake pedal, the brake pedal was stiff, and the vehicle failed to respond and crashed into the rear of another vehicle. There was no warning light illuminated. The air bags did not deploy. The vehicle was parked near the scene, in a business parking lot. The contact sustained pain from the seat belt strap and received medical assistance. The other driver sustained unknown injuries. A police report was not filed. The vehicle was towed to the collision center, which provided an estimate of the damage. The vehicle was totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the insurance company for the brake diagnostic testing. The failure mileage was 8,200.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673046,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"07/12/2025","vin":"2FMPK4J93JB","components":"ENGINE","summary":"2.0L Ecoboost Engine. At 58,000 miles coolant leaking into cylinder. Creating fumes and dangerous possible engine failure situations. Service department at Ford Dealer has diagnosed and confirmed the problem with engine rebuild/replacement. The recommended solution at $12,000 in repairs. Vehicle in past warranty period.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672274,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2025","dateComplaintFiled":"07/09/2025","vin":"2FMPK4J82JB","components":"VISIBILITY","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact heard a loud explosion coming from the sunroof of the vehicle. The contact also stated that the vehicle vibrated, and the sunroof detached from the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 42,399.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672068,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2025","dateComplaintFiled":"07/08/2025","vin":"2FMPK3K98JB","components":"ENGINE","summary":"Presence of coolant in engine cylinders","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11672097,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2025","dateComplaintFiled":"07/08/2025","vin":"2FMPK4G97JB","components":"ENGINE","summary":"The 2018 Ford Edge I currently own and according to my research, there have been several class action suits that have been filed due to the customer experiencing \"coolant intrusion\" into the engine rendering the vehicle useless without repair. My vehicle only has 50,000 miles on it and needs $6-7,000.00 worth of repairs to correct the problem. The current resale value without this issue is $10-13,000.00 but is now worth basically scrap. Cases that have been filed are Case [XXX] [XXX] et al. v. Ford Motor Co. in the United States District Court Eastern District of California. According to this case it states, \"It pertains to 2013-2019 Ford Escape, 2013-2019 Ford Fusion, 2015-2018 Ford Edge, 2016-2019 Lincoln MKC, and 2016-2019 Lincoln MKZ models equipped with the 1.5L, 1.6L, and 2.0L EcoBoost engines, specifically, citing coolant intrusion as its chief focus.\" There are similar cases filed in U.S. District Court for the District of Delaware, as well as another in the Ontario Court of Justice in Canada. My vehicle exhibits nearly all of the issues common with coolant intrusion which can be Overheating, Coolant consumption issues, Engine misfire, Engine damage, and Engine fire Smoke coming from exhaust pipes. According to the current cases and complaints the models experiencing this issue are 2013-2019 Ford Escape, 2013-2019 Ford Fusion, 2015-2018 Ford Edge, 2017-2019 Lincoln MKC, 2017-2019 Lincoln MKZ. I respectfully ask that you hold Ford accountable for this issue as it has placed undue financial burden on the consumer. I attempted to contact Ford and they said no issues such relating to coolant intrusion exist for my 2018 Ford Edge with that VIN number but cannot explain why a well maintained vehicle with 50,000 miles is no longer operable. This puts millions of consumers on the road at risk should that engine fail while being operated on the road. A case has been filed with Ford it is CASE NUMBER [XXX]. The dealer is Ken Pollock Ford Berwick PA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11671802,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2025","dateComplaintFiled":"07/07/2025","vin":"2FMPK4K9XJB","components":"STRUCTURE","summary":"POWER LIFTGATE FAILURE Recently, I put my hand on car to steady myself while my wife got my walker from the back of the car. she closed the hatch, but I had not lifted my hand and my finger was caught by the hatch. My wife immediately pushed the button on the hatch but it would not open. She then tried the dash button. It did not open. she started the car and tried the button and the hatch did not open, but did release just enough to release my finger. What if had been alone. 30,000 get their hands in car doors each year. what if this were a child and the hatch would not open. There are times where the hatch WILL NOT OPEN! There is no way to open the hatch manually. This very SERIOUS. There must be RECALL and Ford must replace existing controls with fail safe controls","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11670214,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"06/30/2025","vin":"2FMPK3K93JB","components":"ENGINE","summary":"Coolant Intrusion in Cylinder 3; Engine Liight remains on after Engine Tune Up w/ 48.2K Miles. Rough idle, White tail pipe vapor on cold start, Code P0303,. Cylinder 3 Misfire are symptoms. 4) Plugs, Air Filter, Cylinder 3 Ignition Coil Pack replaced, Fuel System cleaner added to 2) fuel refills. Car Battery replaced. Engine Light returned after battery replacement. Symptoms Resembles Ford TSB 19-2346, dated 12/19/2019","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11670238,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2025","dateComplaintFiled":"06/30/2025","vin":"2FMPK4K91JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle stalled with an abnormally loud sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 121,340.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11670005,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2025","dateComplaintFiled":"06/28/2025","vin":"2FMPK3K9XJB","components":"UNKNOWN OR OTHER","summary":"The rear lift gate will not open and it operates some time and cannot be open at all and no warning lights come on","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11669780,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2025","dateComplaintFiled":"06/27/2025","vin":"2FMPK4G99JB","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Edge. The contact stated that the power train, wrench, and check engine warning lights were illuminated. The contact stated that the transmission was slipping once the transmission was in 5th gear. The contact stated that while the warning lights were illuminated, the vehicle hesitated before accelerating, and the vehicle was struggling to drive forward. The vehicle was taken to the dealer and was diagnosed and determined that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The clutch was repaired, but not the torque converter. The contact became aware of NHTSA Campaign 18V390000 ( Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 118,890.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11669843,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2025","dateComplaintFiled":"06/27/2025","vin":"2FMPK3G91JB","components":"UNKNOWN OR OTHER,ENGINE","summary":"I brought in my vehicle for regular service (I.e., oil change) on June 2nd and all was well though i did get my rear brakes done. By June 19th, my check engine light came in and when I brought in my vehicle later that same morning, I was informed coolant had leaked into the engine, now requiring an entire engine replacement which I was told would cost 8500. I have since learned this is a fairly common issue is this model ford edge with eco boost engines and am appalled ford has not issued a recall for this defect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11669172,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2025","dateComplaintFiled":"06/25/2025","vin":"2FMPK3K99JB","components":"ENGINE","summary":"The check engine light came on, and I brought it to a Ford dealership. They confirmed that it has coolant intrusion into the cylinders and needs a new engine. They also informed me that my year, make, model and engine were recalled by Ford for this issue, but for some reason my VIN doesn't fall under it. Ford agreed to pay 40% of the cost which leaves me with a bill for $4,958.23 for a vehicle which should be covered under the recall. This should be covered under the recall. I was told to file a complaint with you. Apparently this is a safety issue that can cause the vehicle to suddenly shut off and cause a fire. The issue Any help would be great.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11669279,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2025","dateComplaintFiled":"06/25/2025","vin":"2FMPK3J9XJB","components":"ENGINE","summary":"Latent defect in the engine, allowing coolant into cylinder 3 Car could potentially caused by ignition system faults or fuel delivery issues and also rough idle. Mechanic checked the code on the car and the cylinder 3, confirmed the automobile would need a new engine P0303 code- Cylinder 3 misfire that is created from a faulty engineering design","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11668691,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"06/23/2025","vin":"2FMPK4J91JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the engine was misfiring, and there was white smoke coming out of the exhaust pipe. The vehicle was taken to AutoZone, then to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #1. The mechanic replaced the spark plugs and ignition coils; however, the failure recurred. The check engine warning light was illuminated. The vehicle was taken back to the independent mechanic, where two temperature sensors were replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #1. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact related to the failure to TSB Number: 19-2346. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11668475,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2025","dateComplaintFiled":"06/22/2025","vin":"2FMPK4AP4JB","components":"STEERING,LANE DEPARTURE","summary":"We had stopped to get a soda and when we came back out and started the vehicle the steering wheel turned 90 degrees so the straight position was now 12 and 6 vs 3 and 9, I tried to shut the vehicle off and restart it and no change in steering wheel position. There was also an adaptive steering error on the dash. Another issue with this was that you could no longer see the speedometer as the steering spoke was covering it, we drove to the closest Ford dealer from where we were and we were told they didn\u2019t have time to look at it on that day. I confirmed with the cashier that they were sending us away with a vehicle with a steering issue and the cashier once again just said they could not look at it on that day which I was not asking them to do I just wanted to leave it and go off in a loaner that I was able to get under the extended warranty. We went to the second ford dealer that was closer to our home and they took the vehicle in and 2 different service writers stated they had never seen anything like this before. they had the vehicle for a total of 3 weeks to diagnosis and replace the steering wheel and try to get the wheel back into alignment which took 2 trips. The second visit we met with the master tech at Ford country who went for a drive with us and could see that the Ford emblem in the center of the wheel was not straight and it took them 2 or 3 attempts to get it straight and the master tech with 35 years of experience stated they had only seen this 1 other time in all their years of working on vehicles. I just do not have confidence in the vehicle any longer and just keep thinking about what if this happened while we were driving and not just in a parking lot. I no longer feel safe in the vehicle","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11668370,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2025","dateComplaintFiled":"06/21/2025","vin":"2FMPK4K9XJB","components":"ENGINE","summary":"Ford\u2019s 2.0L EcoBoost engine failed on our on a 2018 Edge. The vehicle and engine are available for inspection. The engine suffered a catastrophic failure and must be replaced per Technical Service Bulletin (TSB) 19-2346. Ford issued TSB 19-2346 on coolant loss/need for engine replacement in 2019. They had a class action lawsuit in 2012 on EcoBoost engines allowing coolant in cylinders. Ford had a chronic problem with these engines for years but kept selling them. There is a recall for some 2015-2018 Edges and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engines. I\u2019m not sure why my 2018 Edge is not part of the recall, since the engine has failed per TSB 19-2346. The problem was diagnosed by a certified mechanic, diagnosis attached. I filed a case (#[XXX]) with Ford Customer Service, who denied any responsibility because my extended powertrain warranty (which I believe lasted until 100,000 miles) expired 3 months before the engine failure was diagnosed. I also wrote a letter (attached) to Ford Consumer Affairs, which remains unanswered. A check engine light appeared just days after Ford performed a routine 60,000 mile service. Ford reported no problems and did not indicate that our vehicle was at risk under of TSB 19-2346, even though this TSB and problems with the 2018 Ford Edge have been known about by Ford since at least 2019 when the TSB was issued. In addition to the check engine light, we started losing/and replacing small amounts of coolant, which we attributed to a hose leak. A few months later, a certified mechanic then diagnosed the problem as TSB 19-2346. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11668199,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2025","dateComplaintFiled":"06/20/2025","vin":"2FMPK3J93JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 55MPH, the check engine warning light illuminated. The message \"Engine Hot\" was displayed. The contact pulled over to the right side of the roadway, turned off the vehicle, and after three hours, the contact added coolant to the coolant reservoir and restarted the vehicle. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to TECHNICAL SERVICE BULLETIN: 22-2229 (Eco boost 2.0L Engine Failures), and the contact related the failure to the TSB. The failure mileage was 69,897.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667727,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2025","dateComplaintFiled":"06/18/2025","vin":"2FMPK4J97JB","components":"UNKNOWN OR OTHER","summary":"Recall Rattling, car won't start","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667746,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2025","dateComplaintFiled":"06/18/2025","vin":"2FMPK3J98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the engine was idling rough. The check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,432.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667340,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2025","dateComplaintFiled":"06/17/2025","vin":"2FMPK4J90JB","components":"ENGINE","summary":"I have had my vehicle in for regular service since I purchased it. It has had two transmissions, one to repair a prior repair and now I am told that the engine needs to be replaced. Ford has a TSB for this issue, as it is a known fault with the engine. According to the dealer this is TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL 22-2229 This affects the following vehicles 2015-2018 Ford Edge 2017-2019 Ford Escape Built on or before 16-May-2019 2017-2019 Ford Fusion Built on or before 8-Apr-2019 2017-2019 Lincoln MKC Built on or before 18-Apr-2019 2017-2019 Lincoln MKZ Built on or before 8-Apr-2019 This repair is estimated at $8,800. This after a $5,000 dollar repair on the Transmission and five weeks of being out of service. When one purchases a vehicle it should not lose two transmissions and an engine in less than 100,000 miles of service","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667572,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"06/17/2025","vin":"2FMPK4K93JB","components":"ENGINE","summary":"2.0 ecoboost engine has a known flaw that causes the engine block to crack & introduce coolant into the cylinders. This is known to typically occur between 60 & 70,000 miles. It at the very least causes a misfire; at the most extreme it allows coolant into the oil & can cause engine lockup. Ford knows this is an issue & redesigned the engine in 2020. Our car developed this issue at 65k miles & Ford left us with a $9500 bill 1 month after warranty expired for a new engine","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667219,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2023","dateComplaintFiled":"06/16/2025","vin":"2FMPK3J83JB","components":"POWER TRAIN","summary":"I am filing a formal complaint regarding a potential failed or insufficient recall repair related to NHTSA Recall 22V413 / Ford Recall 22S43 on my 2018 Ford Edge (VIN: [XXX] ). Ford replaced the shift cable bushing in Sept 2022. Within months, I experienced symptoms consistent with the original defect, including gear engagement issues, especially on inclines. One day, after shifting into reverse in a parking lot, the car rolled forward. I had to slam the brakes to avoid hitting another vehicle and feather the gas to reverse. These issues continued. Despite multiple service visits and reporting concerns, the dealership failed to document the problem. In Sept and Nov 2024, I again contacted the dealer. On Dec 18, 2024, they finally provided a loaner and inspected the vehicle. A full teardown revealed internal damage: metal debris in the solenoid body, worn sun gears, and failed clutch components\u2014consistent with long-term gear misalignment. Ford has offered partial financial help but refuses to cover the full cost, leaving me with over $1,300 out-of-pocket despite raising concerns during the warranty window. As of June 16, 2025, the vehicle is still disassembled and remains in the dealership\u2019s service bay with no firm repair date. I have been without my personal vehicle for six months. I respectfully request NHTSA to: Investigate whether recall 22V413 repairs are failing prematurely or inadequately prevent long-term damage. Assess whether further manufacturer responsibility is warranted for failures linked to this recall. Encourage Ford to fully cover repair costs under an extended remedy. Consider requiring a recall performance audit or extended warranty for affected vehicles. Thank you for reviewing this safety matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667244,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2025","dateComplaintFiled":"06/16/2025","vin":"2FMPK3K95JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact's wife owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, there was smoke coming out of the exhaust pipe. The contact stated that while driving, the engine overheated and the vehicle failed to exceed 15 MPH. The contact stated that the check engine warning light was illuminated. The contact stated that while driving on several occasions, the vehicle lurched forward. Additionally, the contact stated that the vehicle had failed to start-up for a week. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was then taken to the dealer, where the same assessment was made, and the dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 69,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11667250,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2025","dateComplaintFiled":"06/16/2025","vin":"2FMPK4J98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the vehicle was taken to a local dealer to have the air conditioning inspected, and the contact was informed that the coolant reservoir was cracked and needed to be replaced. The coolant reservoir was replaced. The contact stated that several days later, while attempting to start the vehicle, there was an abnormal amount of black smoke coming from the vehicle with the check engine warning light illuminated. The vehicle was taken back to the dealer to be diagnosed, and the contact was informed that, due to coolant intrusion into the engine, the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,411.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666815,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2025","dateComplaintFiled":"06/13/2025","vin":"2FMPK3J92JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving on a main road at 35 MPH, the message \"Engine Coolant Temperature Overheat\" was displayed. The vehicle was taken to an independent mechanic to be diagnosed and the mechanic retrieved DTC: P1285 (Cylinder head over-temperature). The contact was informed that the engine was faulty and to bring the vehicle to a Ford dealer for assistance. The vehicle was towed to a local Ford dealer where the vehicle was diagnosed, and the dealer retrieved the same code fault code. The contact was informed that due to coolant intrusion, the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666823,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"06/13/2025","vin":"2FMPK3G9XJB","components":"ENGINE","summary":"I had bought 2018 ford edge from a small dealership.When i first bought this car it had 62,000k miles on it i barely had it for 9 months the engine blew already","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11666082,"manufacturer":"Ford Motor Company","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"06/10/2025","vin":"2FMPK3J80JB","components":"AIR BAGS,LANE DEPARTURE","summary":"Airbags went off no warning","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11665604,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2025","dateComplaintFiled":"06/08/2025","vin":"2FMPK3J90JB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE","summary":"Driving home from work, I noticed a warning light indicating that the car was overheating. I stopped and realized the coolant tank was empty, so I immediately put some coolant in and continued driving home. The next day, the car wouldn't start, and after I checked the engine oil, it was contaminated with water. I called a Ford dealer for repair, and they don't want to take responsibility.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11664987,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"06/05/2025","vin":"2FMPK3K99JB","components":"POWER TRAIN,ENGINE","summary":"My engine light came on about a year ago, then went off rather quickly. This happened again about 6 months ago. At this time I connected a reader and learned that it was due to a cylinder 2 misfire. All coil packs and spark plugs were replaced thinking that would solve the problem. After it did not, I begin to search online and learned about the infamous coolant intrusion issue with my model vehicle . After reading multiple message boards regarding the issue, which appears to be directly tied to the motor design and which is very common, I confirmed that my vehicle is showing the same signs of others who have reported the issue. The last straw was when the car lost power and shut off of me in the middle of a crowded gas station parking lot where I had to sit and wait for a tow truck all while impeding traffic. At this point I am outside of my extended warranty and the only solution is a new motor at the cost of $8k. It is baffling that Ford is not being held responsible for this issue when it is so common and directly tied to the design of their motor. I am currently not able to drive a car that I am still paying a monthly payment for due to the manufacturer\u2019s design flaw. A recall for this is well overdue and I ask you to do something about this expeditiously. Thanks.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663918,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"05/30/2025","vin":"2FMPK3K84JB","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact's fianc\u00e9 owns a 2018 Ford Edge. The contact stated that the power liftgate failed to open manually or automatically. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls related to the VIN for the failure. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663478,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"05/28/2025","vin":"2FMPK4K8XJB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact stated while attempting to reverse, the rearview camera failed to display an image. The contact stated that the failure only occurred during hot weather conditions. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The vehicle was repaired. The manufacturer was notified of the failure. The contact was informed by the manufacturer that the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to report the failure to the NHTSA Hotline. The approximate failure mileage 89,870.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11663265,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2025","dateComplaintFiled":"05/27/2025","vin":"2FMPK3J91JB","components":"ENGINE","summary":"Ford Ecoboost 2.0 L engine, ~95,000 miles. The check engine light came on while on a cross country drive and the diagnostic code was a cylinder 2 misfire. The vehicle would chug and sputter when started up and had trailing white smoke from the exhaust. The garage reset the code and replaced the spark plugs. 2 weeks later the engine started chugging again on start up, with white smoke and a smell of burning coolant. We took it to our mechanic locally who found coolant leaking into the cylinder. He reset the code and recommended we take it to the dealer. When I got the vehicle back, I checked the coolant to find that it was excessively low, presumably from it leaking into the cylinder for an unknown amount of time. We researched online and found that the occasion of coolant leaking into the #2 cylinder is a common problem with an incredibly large range of affected vehicles, and that the solution is to replace the engine. When I spoke to the dealership and described the problem, they confirmed that the only solution was an engine replacement and that it was routine for them. They quoted me $11,000 for the repair.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662817,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2025","dateComplaintFiled":"05/23/2025","vin":"2FMPK3G99JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that after parking the vehicle, the following morning the vehicle failed to start. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The contact was informed that the head gasket was blown, causing coolant to leak into the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11662566,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"05/22/2025","vin":"2FMPK4G92JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at various speeds, the vehicle experienced rough driving, and the check engine warning light was illuminated. The contact stated that as an independent mechanic, he had diagnosed that there was coolant intrusion in the engine cylinder #2, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 62,553.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11661850,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"05/19/2025","vin":"2FMPK3K95JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving on several occasions at speeds over 30 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the pressure sensor on one of the cylinders needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately 8 months later. The vehicle was taken to the same dealer where it was diagnosed that there was coolant leaking into the cylinders, and the engine needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11661495,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2025","dateComplaintFiled":"05/16/2025","vin":"2FMPK3K92JB","components":"ENGINE","summary":"In June of 2024 we had coolant getting into cylinder head. A new head gasket was installed and the car was ok until May of 2025 when we are faced with the same problem again. We have a 3rd party warranty program that made the repair last year but are refusing to this time. So we now a vehicle that is not drivable, is a safety risk if it is driven. Ford motor company has no assistance to offer at this time unless a recall is issued! The warranty company said since TSB\u2019s are out that they will not cover this! If this is a Ford defect then it should be covered and repaired by them. There have been many recalls on this issue. Why not mine?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11661084,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2025","dateComplaintFiled":"05/14/2025","vin":"2FMPK4G93JB","components":"ENGINE","summary":"Coolant intrusion into the engine (eco boost) slow leak but failing emissions testing. engine misfires and runs hard. Only 80,000 miles on the car. Can be inspected, had it inspected by a local mechanic who confirmed the issue. No warning signs, never had a check engine light on prior to the issue. Mechanic says I need an entire long block replace. Now that I know of the warning signs, they have been ongoing for about 20,000 miles, but the only gone light just came on in April. Safety issues for this is that this can cause engine fires.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660648,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2024","dateComplaintFiled":"05/13/2025","vin":"2FMPK3J97JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact called on behalf of her son, who owns a 2018 Ford Edge. The contact stated that while her son was driving on the highway at 60 MPH, there was white smoke coming from the rear end of the vehicle. The contact stated that the vehicle lost automotive power; however, there were no warning lights illuminated. The contact pulled over and had the vehicle towed to a local dealer, where the vehicle was diagnosed. The contact was informed that there was a coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,234.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660376,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2025","dateComplaintFiled":"05/12/2025","vin":"2FMPK4G90JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at various speeds, the vehicle was driving rough, with the check engine warning light illuminated. The contact stated that the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the engine and informed the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 100,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660444,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2025","dateComplaintFiled":"05/12/2025","vin":"2FMPK3K99JB","components":"ENGINE","summary":"Engine long block needed replacing at 55,625 miles. Verified by Al Packer WPB , Fl., and engineer replaced. Ford paid $3300 for block while I was charged almost $3300 for labor (after discounting over $1000 from sales/service) Block design fault per Ford on TSB 22-2229. (All 2013-2015 Edge model with 2.0 Ecoboost engines need replacing.) The danger is overheating and engine seizing \u2026 could happen while driving and cause an accident. Check engine light was on. After learning about this, I checked for missing coolant, needed to top it off as it was almost empty. Then on a restart the smoke coming from tailpipe was quite obvious. (I have that on video). FORD should pay for 100% of this repair. I have had this vehicle 8years, and have 55,625 miles on 5year/60,000 warranty.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11660159,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2025","dateComplaintFiled":"05/10/2025","vin":"2FMPK3K92JB","components":"ENGINE","summary":"2nd time this has happened, coolant leaking into cylinder head. June of 2024 and now May2025. If this is a design flaw by Ford why hasn\u2019t this been addressed? Vehicle has little over 90,000 miles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11659920,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"05/09/2025","vin":"2FMPK4G93JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact's son owns a 2018 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. Upon investigation, the contact's son discovered that the coolant level was extremely low. The vehicle was taken to an independent mechanic where mechanic discovered coolant intrusion into several engine cylinders. The contact's son was then informed that the engine needed to be replaced. The vehicle had also been taken to a dealer where a diagnostic test was performed; however, the contact was provided the same information as the independent mechanic. The manufacturer was also notified of the failure and the contact was referred to the dealer. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 68,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11659820,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2025","dateComplaintFiled":"05/08/2025","vin":"2FMPK4K96JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was erratically shaking, and the check engine warning light was illuminated. The vehicle was driven to the shoulder of the roadway. The contact checked the coolant level, and the coolant lever was low. The coolant reservoir was refilled. The vehicle was driven to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11659313,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2025","dateComplaintFiled":"05/06/2025","vin":"2FMPK3K99JB","components":"ENGINE","summary":"2018 Ford Edge 2.0 Ecoboost engine misfire in cylinder 2 (code P-0302 and Smoke from tailpipe. After replacing coil assembly and then spark plugs engine still runs rough. Looking in internet I discovered a Ford TSB 22-2229. Which clearly admits Ford knowledge of said \u201cdesign flaw\u201d which can cease the engine. Ford should be held liable and fix ALL vehicles effected. My car has 55,700 miles on it. Ford is covering engine block cost and charging me the labor costs in excess of $4,200..","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11658444,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2025","dateComplaintFiled":"05/02/2025","vin":"2FMPK3K92JB","components":"ENGINE","summary":"The check engine light came on. Took the car for service. The mechanic did many diagnostic tests and discovered coolant leaking into the cylinder. Advised this caused engine failure and is unsafe. The engine must be replaced. The manufacturer is aware of this problem and the unsafe driving conditions it causes. They have issued a technical service bulletin but not a recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11658313,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2025","dateComplaintFiled":"05/01/2025","vin":"2FMPK4K98JB","components":"ENGINE","summary":"Check engine light displayed despite the fact that the car seemed to be running fine. I took the car to a repair shop and then to Ford Service who documented the diagnostic code P0302 Misfire4 on Cylinder #2. They did a pressure test. and found coolantintrusion on cylinder #2. The recommended repair was to replace the engine at a cost of $8700. My Ford EDGE has only 61,000 miles on it. I have found the following information on this car's engine indicating this was a known problem. I purchased this car < 2 yrs ago. Prior owner was not aware of any notification from Ford. The 2018 Ford Edge, particularly those with the 2.0 EcoBoost engine, are known for a design flaw that can cause coolant intrusion into the engine cylinders. This issue can lead to significant engine damage and potentially require a full engine replacement. Ford has addressed this with a recall and customer satisfaction program. Here's a more detailed explanation: Design Flaw: A design flaw in the 2.0 EcoBoost engine can cause coolant to leak into the engine's cylinders. Consequences: This coolant intrusion can lead to overheating, engine damage, and potentially requires a full engine replacement. Ford's Response: Ford has issued a recall (21N12 customer satisfaction program) and a TSB (Technical Service Bulletin) to address this issue, offering a one-time free fix. Symptoms: Signs of coolant intrusion can include low coolant levels, overheating, rough idle, white exhaust, and possibly a \"milkshake\" appearance on the underside of the oil cap. Diagnosis: Ford has a specific diagnostic procedure for identifying coolant intrusion, involving pressure testing and inspecting the cylinders. Repair: The primary fix is a long block replacement, which includes replacing the engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657512,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2025","dateComplaintFiled":"04/29/2025","vin":"2FMPK3J99JB","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly jerked with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there were metal shavings inside the torque converter, which caused the transmission to fail. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657324,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2025","dateComplaintFiled":"04/28/2025","vin":"2FMPK4K91JB","components":"ENGINE","summary":"My vehicle has 47K miles on it as the vehicle sat in the garage for 2 years ( 2019/2020) during COVID, it was never used. Recently as of Jan, Feb 2025, Slowly the car started to vibrate when starting the engine and the check engine came on. Every start in the morning or between trips, the engine would vibrate significantly , having the passengers inside (including kids) get worried about what is going on!. Also, an odd smell of burning in the exhaust , as though something other than fuel was being burnt. Took it to the dealership and they confirmed, an coolant intrusion. I checked online , to my surprise, I found everywhere that a lot of customers are having this coolant intrusion into the engine on the Ecoboost Engine and there has also been several class action lawsuit against this coolant intrusion into the engine. The Ford dealership mentioned , it would cost 10K to replace an engine and that is the only solution. With the powertrain warranty being within 60K miles, I am not qualified for the warranty as it is more than 5 years old as per Ford dealership. I am worried, that it could be very dangerous, as the engine could catch fire, if left untreated and I hope Ford acknowledge this known issue and not have their customers drive this faulty engine to end up into any disastrous issue with engine fires!!.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11656825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2025","dateComplaintFiled":"04/25/2025","vin":"2FMPK4J97JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 5 MPH in a parking lot, the check engine warning light illuminated. The contact stated that the engine went into LIMP Mode. The contact pulled over and turned off the vehicle. The contact restarted the vehicle after several minutes. The vehicle was taken to Pep Boys, where it was diagnosed that the spark plugs, and ignition coils had failed and needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to Pep Boys and was diagnosed with coolant intrusion into the cylinder, causing a misfire in cylinder #3 and engine failure. The vehicle was not repaired. Upon further investigation, the contact related the failure to Ford Campaign Number: 22-229. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 96,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11656847,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2025","dateComplaintFiled":"04/25/2025","vin":"2FMPK4K95JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the vehicle was idling roughly. The contact stated that once the engine had warmed up, the vehicle ran smoothly; however, while the accelerator pedal was depressed, the vehicle hesitated. The contact stated that the vehicle was lunging forward while the accelerator pedal was depressed. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 72,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11656603,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/24/2025","vin":"2FMPK4K96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the heater was activated but failed to operate as needed. The message \"Engine Coolant Overtemperature\" was displayed. The contact added coolant to the coolant reservoir, but the failure persisted. The vehicle was taken to the dealer, who diagnosed that there was coolant intrusion in cylinder #3 and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 73,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11655776,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2025","dateComplaintFiled":"04/21/2025","vin":"2FMPK4K93JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact stated that coolant was leaking into the cylinder and head gasket. The contact was informed that the engine needed to be replaced. The vehicle was then taken to a dealer and was diagnosed with engine failure. The vehicle was then taken to an independent mechanic to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was only able to be driven for short distances. The vehicle was driven to the dealer and the independent mechanic who were nearby. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11655555,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2025","dateComplaintFiled":"04/18/2025","vin":"2FMPK4J95JB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"The car felt hard idling after putting gas in it or it hesitates to start. The engine light came on after.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652432,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2025","dateComplaintFiled":"04/02/2025","vin":"2FMPK4J91JB","components":"ENGINE","summary":"There is a coolant intrusion in cylinders 1 and 2.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651900,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2025","dateComplaintFiled":"03/31/2025","vin":"2FMPK4J97JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while attempting to start the vehicle, the contact heard an abnormal sound coming from the engine. The contact smelled a sweet smell and became aware of white smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and several codes were displayed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related to the failure of Technical Service Bulletin: 19-2172 (Coolant in Cylinders, White Exhaust Smoke). The manufacturer was notified of the failure but offered no assistance. The manufacturer transferred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 109,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11651141,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"03/27/2025","vin":"2FMPK3G97JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, a slushing noise was present coming from inside the driver\u2019s side dashboard location. The vehicle was taken to the local dealer, who diagnosed that coolant was present inside the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11649678,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2025","dateComplaintFiled":"03/21/2025","vin":"2FMPK4K83JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving approximately 65 MPH, the blinking check engine warning light activated along with the message \"Engine Coolant Temperature High\". The contact stated that after parking the vehicle, the vehicle was towed to the local mechanic and was later towed to the local dealer, who diagnosed the vehicle and determined that the coolant had mixed with the engine oil, causing severe damages to the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the vehicle was not covered under the Extended Warranty coverage for the failure. The failure mileage was 81,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11649592,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2025","dateComplaintFiled":"03/20/2025","vin":"2FMPK4K92JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at approximately 35 MPH, the check engine warning light illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The contact contacted an independent mechanic and was informed that, based on the symptoms, the vehicle might have a blown head gasket. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11648800,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"03/17/2025","vin":"2FMPK3K96JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving on several occasions at various speeds, the check engine warning light intermittently illuminated. The contact stated that on one occasion the warning light illuminated and remained illuminated. Additionally, the contact stated that on several occasions, the temperature gauge warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a crack in the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11647747,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"03/11/2025","vin":null,"components":"ENGINE","summary":"Check engine light came on. Took to the Ford dealer workshop, they checked and found nothing wrong with the engine. Check engine light came on again and this time the car jerks when it tries to accelerate. Could not go more 40mh due to the jerky motion. Took it back to the shop, they said coolant intrusion. They said it is going to need new engine because there is water/coolant intrusion. New engine estimate approximately $9000. Same dealership that we have been going to for maintenance, not sure why they did not see this from previous visits. I have seen complaints for same issue on this 2018 Edge, Ford needs to acknowledge that this is an issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11647510,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2025","dateComplaintFiled":"03/10/2025","vin":null,"components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at 20 MPH, the service engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with a flaw in the engine design. The contact stated that coolant was leaking into the engine, causing engine failure. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The vehicle was taken to an independent mechanic who provided the same diagnosis. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11647017,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2025","dateComplaintFiled":"03/07/2025","vin":"2FMPK3K92JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #4, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 146,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11645926,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2023","dateComplaintFiled":"03/03/2025","vin":"2FMPK3K99JB","components":"ENGINE","summary":"At approximately 80K miles started to smell the odor of burning antifreeze. Was told new engine was needed due to water intrusion into engine. $5,000 later and a new engine, Ford would not acknowledge that this is a known ongoing problem with the Ecoboost engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11645305,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"02/27/2025","vin":"2FMPK4J92JB","components":"ENGINE","summary":"Warning lamp went on. Took immediately to Ford, with only 28K miles on my 6-year-old vehicle. They diagnosed a coolant intrusion. Was told this is a \"known problem\" with the Ford Edge 2.0L Ecoboost engine, due to a \"manufacturing defect\". Had to do a \"Long Block\" replacement, costing me thousands of dollars.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11645386,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2025","dateComplaintFiled":"02/27/2025","vin":"2FMPK3K95JB","components":"FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM","summary":"The contact owns a 2018 Ford Edge. The contact stated that after refueling the vehicle, while attempting to start the vehicle, the vehicle stalled three times after starting. The contact stated that the failure occurred daily. The contact stated that the battery charging warning light was illuminated. The dealer was contacted. The vehicle was taken to Auto Zone to be diagnosed. The contact was informed that the canister purge valve needed to be replaced. The vehicle was then taken to the dealer and the contact was informed that the part to repair the vehicle was unavailable. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 31,200.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11644465,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2024","dateComplaintFiled":"02/24/2025","vin":"2FMPK4K93JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at approximately 50 MPH, the check engine warning light illuminated. The contact attempted to activate the heater however, only cold air was blowing out of the vents. The vehicle was taken to a local dealer who diagnosed that there was coolant intrusion into the engine block. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 98,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11644487,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2025","dateComplaintFiled":"02/24/2025","vin":"2FMPK3J92JB","components":"ENGINE","summary":"Driving to work & the vehicle started to behave like it was running out of gas, kind of a jerky motion. I was able to get an appointment @ the local dealership, they diagnosed it as having a cracked block by cylinder #3 causing coolant to enter the cylinder. This vehicle just turned 80k miles and was service for the same thing 6 months prior, same cylinder. There was no mention of a common problem with Ecoboost design flaws until the Service Advisor shared the info with me. A new engine had to be replaced @ a cost of almost $8000. A 2018 vehicle with a perfect maintenance record and only 80k miles should be needing a total engine replacement. Ford should back their products. I essentially bought a used Edge according to Blue Book and in reality bought my car twice.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11643655,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2025","dateComplaintFiled":"02/19/2025","vin":"2FMPK4G95JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked, the vehicle was started, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 105,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11641764,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"02/10/2025","vin":"2FMPK3J94JB","components":"POWER TRAIN,ENGINE","summary":"Coolant intrusion into cylinder 1 due to failure noted in TSB 19-2346","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11641656,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"02/10/2025","vin":"2FMPK4AP2JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while having a routine inspection at the local dealer, the vehicle was diagnosed, and it was determined that there was an oil leak to the oil pan gasket that needed to be replaced. There were no warning lights illuminated. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640778,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2024","dateComplaintFiled":"02/05/2025","vin":"2FMPK3J97JB","components":"ENGINE","summary":"Coolant entering the cylinder Wouldn't allow us to drive car home Convinced us to purchase a new vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640636,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2024","dateComplaintFiled":"02/04/2025","vin":"2FMPK3G9XJB","components":"ENGINE","summary":"The issue is Coolant intrusion in the #2 cylinder. Rough idle when starting and white smoke. Ford bulletin 22-2229 The issue was confirmed by the dealer Capital Ford of Wilmington Dec of 2024. Yes, the problem stated prior to engine light coming on. It starting getting worse.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11639084,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2024","dateComplaintFiled":"01/28/2025","vin":"2FMPK3K93JB","components":"ENGINE","summary":"Car went into limp mode and over temp light came on. Coolant reservoir empty. Research led to TSB 19-2346. Prior to this CEL was coming on and off and throwing code P0301 errors. Replaced plugs and coil packs at the suggestion of the dealer but made no difference. Started out with rough idle but smoothed out after about 30 seconds. Dealer diagnosed issue and quoted $6,900.00 plus tax to install new long block. Ford finally agreed to cover part of the repair costs but still left me with a $3,000 bill. Car is now repaired but I'm hoping to recoup some of my expenses now.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11638696,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2025","dateComplaintFiled":"01/27/2025","vin":"2FMPK4G97JB","components":"POWER TRAIN","summary":"Fly wheel and flex plate broke causing the car to lose power. The car then stopped having use of the transmission so was unable to move the car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11638072,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2024","dateComplaintFiled":"01/23/2025","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11636876,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2025","dateComplaintFiled":"01/19/2025","vin":"2FMPK3K93JB","components":"ENGINE","summary":"A manufacturing defect has caused coolant to leak into the engine which can lead to an engine fire. Many other people with he same engine have reported the same issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11636542,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2025","dateComplaintFiled":"01/17/2025","vin":"2FMPK3K92JB","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"Vehicle began to rough idle, and then while driving the vehicle MIL came on, as well as a \"Engine overheat throttle limited\" error. Pulled over and vehicle would not move. Tried to power cycle the vehicle and would not start back up. Had it towed to dealer and was told this was the long block coolant intrusion problem that leader to my engine completely failing. I was made aware of Ford TSB 19-2346, and told the repairs would be $9200. After googling around, this is a common problem on these 2018 ford ecoboost engines and Ford obviously knows there is a problem that could cause accidents or engine fires. Luckily my kids were not in the car, otherwise this could have been catastrophic due to the loss of power while driving. I called Ford support and they told me that Ford has no programs to help affected customers. There should be a Recall and Ford should be forced to replace or repair affected engines as this will get someone killed if they lose power or have an engine fire while driving.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11636366,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2024","dateComplaintFiled":"01/16/2025","vin":"2FMPK3K96JB","components":"ENGINE","summary":"Coolant leaking into engine cylinders. Had an independent service center state we need a new engine. The labor cost to replace the gasket would add up to the cost of a new engine. Told us Ford had corrected the engineering problem that caused the leak. Said it was common problem with the Ford Edge vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11636088,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"01/15/2025","vin":"2FMPK4K99JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving on the highway at 50 MPH, the vehicle lost automotive power, and decelerated to 30 MPH. The contact stated that the check engine warning light illuminated, with the \u201cLow Coolant\u201d message displayed. The contact restarted the vehicle and continued driving. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant intrusion into the engine had caused engine damages and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11634367,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2024","dateComplaintFiled":"01/06/2025","vin":"2FMPK4K89JB","components":"SEAT BELTS","summary":"We have had 2 seatbelts in this vehicle fail. The drivers seat belt would not pull out all of the way and was replaced under warranty. The rear left (drivers side) seatbelt has now failed in a similar way. The belt is stuck retracted and will not pull out. The part is back ordered with no estimate of availability. I have never had a seatbelt fail and to have 2 fail on the same vehicle raises concerns.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11634195,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2024","dateComplaintFiled":"01/05/2025","vin":"2FMPK4G92JB","components":"ENGINE","summary":"I bought the car and 2 days later the check engine light came on so I took it to Wendle Ford Town in Spokane Washington and I was told that the Engine was leaking antifreeze into the cylinders so I became concerned that if it was doing that then it could cause the Engine to overheat or stop unexpectedly because of overheating and cause an accident","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11633443,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2024","dateComplaintFiled":"12/31/2024","vin":"2FMPK4K96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the check engine light had illuminated upon starting the vehicle. The vehicle was taken to a local dealer where the vehicle was diagnosed. The contact was advised that the coolant intrusion was responsible for the failure and that the engine would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 102,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11633115,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2024","dateComplaintFiled":"12/30/2024","vin":"2FMPK3K97JB","components":"ENGINE","summary":"Car has a defect that causes coolant to leak into the engine\u2019s cylinders, which can caused corrosion, oil dilution and contamination, and engine failure. Ford failed to disclose these defects and created a safety risk, because the lack of coolant created by the leaks caused overheating and resulted in total engine failure. Car is available for inspection. Mechanic has confirmed car needs a new engine. See attached. Car has not been inspected by any others. ' The car has multiple error codes indicating failure.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11633213,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2024","dateComplaintFiled":"12/30/2024","vin":"2FMPK3K9XJB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was coolant leaking into the engine and the cylinder was cracked. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted and confirmed there was no recall on the VIN for the failure. The manufacturer offered to assist with the cost of the repair. The failure mileage was approximately 33,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11632879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2024","dateComplaintFiled":"12/28/2024","vin":"2FMPK4J90JB","components":"POWER TRAIN","summary":"Slips out of gear when starting up again from stop then back in gear suddenly causing jerky start","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11631785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"12/20/2024","vin":"2FMPK3K91JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that when the vehicle was started, the vehicle was abnormally shaking. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced Technical Serviced Bulletin: 22-2229; however, the contact was informed that the repair was not covered under the program. The failure mileage was approximately 57,900.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11631430,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"12/18/2024","vin":"2FMPK3J9XJB","components":"ENGINE","summary":"Coolant intrusion to engine cylinder bay which leads to misfires, white smoke and constant lagging, jerking and rough starts. Dealership confirmed new engine is required to remedy this issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11631262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2024","dateComplaintFiled":"12/17/2024","vin":"2FMPK3G94JB","components":"ENGINE","summary":"The car has 64,000 mi on it. They had to change the long block because of coolant infusion into the number 2 cylinder. They denied my lifetime warranty because I had the oil changed at the dealership twice at 6 months and 2 weeks. I had the oil changed religiously at 5, 000 or less miles at the dealership where I bought the car, Ricart Ford. Also they denied it because I changed the cabin air filter on my own.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11631013,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"12/16/2024","vin":"2FMPK3J9XJB","components":"ENGINE","summary":"Coolant intrusion into engine cylinder. Requires long block +engine build. Issue reported at around 75000 miles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11630808,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"12/15/2024","vin":"2FMPK4J99JB","components":"ENGINE","summary":"Check engine light came on and I checked the code with a reader. The code came up to a cylinder 2 misfire. Made an appointment with local dealership for diagnostic of the issue. Before the appointment was able to happen the check engine light went off. Appointment cancelled and 2 days later the check engine light came back on so made a new appointment. Continued to drive car with no issues. Brought car in for service and received a report back that cylinder 2 & 3 misfire and was advised coolant leaking into the engine and recommended repair is a new engine. After a quick google search found that this is a widespread issue with this engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11630685,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"12/14/2024","vin":"2FMPK4J96JB","components":"ENGINE","summary":"In September 2024 (just over 68k miles) my check engine light came on in my 2018 Ford Edge, car overheated, smoke from tailpipe and would no longer run. I had it towed to the dealership where it was determined that it needed a whole new engine. This is the same engine that is recalled or warranty extended for the Escape but not the Edge! 2 weeks later, I paid thousands of dollars to have the engine replaced. Today, less than 3 months later and only a few hundred miles after a new engine- the check engine light is flashing and the vehicle is sputtering. This vehicle is used to transport our children and get us to/from work. This is completely unacceptable and unsafe. The vehicle is, once again, unable to be driven. I have contacted Ford Customer Service who has advised we make another dealership appointment and they are not open currently. Something needs to be done about this vehicle!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11630470,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2024","dateComplaintFiled":"12/12/2024","vin":"2FMPK3K93JB","components":"ENGINE","summary":"Car went into limp mode and over temp light came on. Coolant reservoir empty. Research led to TSB 19-2346. Prior to this CEL was coming on and off and throwing code P0301 errors. Replaced plugs and coil packs at the suggestion of the dealer but made no different. Started out with rough idle but smoothed out after about 30 seconds. Dealer diagnosed issue and quoted $6,900.00 plus tax to install new long block. Safety concern is the engine started to overheat. Fortuantely we stopped before anything serious happened, but found several reports online of this causing engine fire and destroying the car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11630069,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2024","dateComplaintFiled":"12/11/2024","vin":"2FMPK3K98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while accelerating from a complete stop, the vehicle hesitated while responding. The contact stated that the failure progressively worsened. The contact also noticed that the vehicle was experiencing excessive coolant consumption. The check engine warning light was illuminated. The contact stated that upon starting the vehicle, the vehicle experienced a rough start and was shuddering temporarily. Additionally, the contact stated while attempting to drive from a complete stop onto the road, the message \"Caution - Coolant Temperature Overheat\" was displayed, and the check engine warning light was illuminated. The vehicle went into LIMP Mode. The contact stated that upon depressing the accelerator pedal again the vehicle was sputtering and was significantly sluggish. The contact stated that the vehicle was able to accelerate to 30 MPH after driving for 1 mile. The vehicle was driven to the residence. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion in the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and offered to partially cover the repair. The failure mileage was approximately 52,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11630089,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2024","dateComplaintFiled":"12/11/2024","vin":"2FMPK4K90JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the heater was not working properly. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that coolant was leaking into the cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 19-2208 and 22-2229. The manufacturer was notified of the failure. The approximate failure mileage was 44,900.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11629171,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2023","dateComplaintFiled":"12/06/2024","vin":"2FMPK4K90JB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Symptoms: Coolent level would go low; White smoke from exhaust; Vehicle would run rough; Coolent was in cylinder; and Check engine light would indicate. I took vehicle to my local Ford dealer. I was told this is a known issue with my vehicle and that the engine needed replaced. See previous Complaint # 11558954","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11629329,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2024","dateComplaintFiled":"12/06/2024","vin":"2FMPK4J91JB","components":"POWER TRAIN","summary":"I took my vehicle in for a check engine light to the dealership. It has been diagnosed with coolant intrusion. There is a current recall but I\u2019ve been told my vehicle isn\u2019t in it even though this is what is wrong with my vehicle","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628936,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2024","dateComplaintFiled":"12/04/2024","vin":"2FMPK3K93JB","components":"FUEL/PROPULSION SYSTEM","summary":"When refueling and the engine is on the revolutions (rpm) go up and down and then engine will turn off by itself. It then takes 2 to 5 minutes to restart engine and then you have to raise the rpm\u2019s until it\u2019s drivable. During this process you can also smell fuel from gas tank area.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11627037,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2024","dateComplaintFiled":"11/23/2024","vin":"2FMPK4K99JB","components":"POWER TRAIN","summary":"I am told my torque converter clutch is slipping, and I am recommended to replace my torque converter and pump despite the vehicle having only 64,000 miles driven. Transmission parts are failing despite having a relatively young car. The vehicle was inspected at a Ford dealership and a diagnostic was performed to find this defect. I have investigated if there is an open recall for my VIN and none appear, although the torque converter on 2018 Ford Edge Titanium vehicles have recalls on them. Prior to the failure, a wrench icon as well as the check engine light were turning on and off between uses of the vehicle. These icons both turned off prior to bringing my vehicle to the dealership, indicating to me that there was no longer an issue present, though the dealership stated through their diagnostic that there indeed was still an issue with the transmission.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11626479,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"11/20/2024","vin":"2FMPK4J90JB","components":"ENGINE","summary":"coolant is leaking into the cylinders and causing misfires and shuttering of the car, the engine temperature spikes and warnings go off. this is happening in my 2.0L engine. this is the same problem as the 1.5L engine problem that Ford has recalled, but Ford is refusing to recall the 2.0L engine with the same issue. Ford has required me to replace the engine at my expense and now a few months later it is exhibiting the same problem and it is back at the Ford dealer and there is no promise date for putting in engine #3. I am left still paying on the loan for the car and I have no car and don't know when I will get it back. Ford is not offering a loaner/rental vehicle while they are holding my vehicle for repairs. Ford said they would not provide a good trade-in value because of the known issues. I can't sell it on the open market because of the known maintenance issues with Ford vehicles in general, but specifically Ford Edge. Ford's handling of this situation is as bad or perhaps worse than the problem itself.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11626230,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2024","dateComplaintFiled":"11/19/2024","vin":"2FMPK4G94JB","components":"ENGINE","summary":"- A certified Ford technician informed me there is a crack in the engine cylinder block, and coolant is leaking through to the pistons. One or more pistons is full of coolant and shakes the car when starting up, and has caused downstream issues with exhaust, catalytic converters, spark plugs, and O2 sensors. This resulted in the engine running too hot and welding the spark plugs to the engine. The dealer quoted me $8,400 just to replace the engine and said other components may be damaged and additional costs would likely be incurred. The vehicle along with all affected components is available for inspection upon request. - This issue put myself and another at risk while on the highway, I was forced to pull to the side of the road abruptly in fear of continued driving making the issue worse. - This issue has indeed been confirmed by a Ford dealer, who cited this as a common issue they see. - After contacting the manufacturer (Ford), they refused to offer any additional inspection, financial assistance, or anything else to further investigate or remedy this issue. The police and insurance representatives are not involved at this time. - A check engine light relating to bad O2 sensors appeared a year ago, but went away. The high engine coolant temperature warning sound & message appeared a week or so ago, which prompted me to take it in to get serviced immediately.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625507,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2024","dateComplaintFiled":"11/15/2024","vin":"2FMPK4K91JB","components":"ENGINE","summary":"Check engine light went on. Code was P0302/07E8 pd - Cylinder 2 misfire. After changing spark plugs - multiple times - and changing out the ignition coil, mechanic said he'd have to replace the entire engine. Took to Ford Dealer who confirmed concerns, performed test and found coolant in cylinder 2. Said that engine needed to be replaced. A mechanic said if engine wasn't replaced it could eventually cause overheating, engine fires and catastrophic failures. My car only had 56,244 miles on it when I had to replace the engine at dealer, at a cost to me of $8000. (Warranty expired at 5 years, 50,000 miles. Ford has recalled other models with this same problem. This model and year should be included in the recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11624999,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"11/13/2024","vin":"2FMPK3J8XJB","components":"STRUCTURE","summary":"The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the driver's front door was opened, and the contact noticed a popping sound. The contact's husband inspected the vehicle and noticed that there were cracks within the door well where the check arm was connected. The vehicle was taken to the dealer; however, the contact was informed that the repair was not covered under recall repair or special programs. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was concerned about the failure, because four grandchildren were regular occupants in the vehicle. The contact was afraid that the doors would detach while the grandchildren were inside the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 68,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623712,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2024","dateComplaintFiled":"11/05/2024","vin":"2FMPK4K8XJB","components":"WHEELS","summary":"The contact's wife owns a 2018 Ford Edge. While the contact\u2019s wife was pulling into the driveway, the contact heard an abnormal hissing sound coming from the rear passenger\u2019s side tire. The contact used a set of pliers to remove a stone from the tire, causing the tire to deflate. The contact attempted to replace the tire and discovered that the lug nuts were swollen, preventing the lug nuts from being removed. The contact called his son and was able to use other tools to remove the lug nuts. The spare tire was placed on the vehicle, and the vehicle was taken to an independent mechanic who acknowledged the lug nut failure and referred the contact to the dealer for assistance. The lug nuts on the other wheels were also swollen. The dealer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623282,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2024","dateComplaintFiled":"11/02/2024","vin":"2FMPK4K84JB","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"The adaptive steering fault light came on. My steering wheel is slightly turned to the right. I took it into the dealership for service and troubleshooting for this issue. As far as I can tell, there is not a recall for this issue, however I am reading about numerous incidents where this is happening in particular with the Ford Edge. The part is back ordered and the repair quote is $4,090, which is outrageous. In the interim, I was advised not to drive the vehicle because it could completely fail. I am completely disappointed in Ford. I bought my 2018 Ford Edge used and I love the car, but a $4k repair for a 6 year old car with about 55k miles is outrageous. Ford should issue a recall for this problem.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11622880,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"10/31/2024","vin":"2FMPK4K84JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact's wife owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the engine warning light illuminated. The contact used a code reader and determined the failure was due to the spark plug or cylinder #1. The contact replaced the spark plugs. The vehicle was taken to an independent mechanic, who informed the contact about TSB: 19-2346. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621979,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"10/25/2024","vin":"2FMPK3J92JB","components":"ENGINE","summary":"My car was leaking coolant into the engine not only causing the engine to fail and need replacing, but the engine overheated, causing me to have to pull over on the side of the road. It happened a few time before the issue could be found. The dealer finally found the cause of the overheating was due to coolant intruding into the engine causing cylinders to misfire.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621443,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2024","dateComplaintFiled":"10/23/2024","vin":"2FMPK3G90JB","components":"ENGINE","summary":"Took my car in to get repaired as the heater was not working. Turns out that I am required to have a full engine replacement after ONLY 58,000 miles due to coolant intrusion. This is absolutely unacceptable. The risk of coolant leaking into an engine is complete engine failure which can result in engine fires. This was confirmed by the dealer service center. There was a check engine light on, but then it turned off after a week.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621292,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"10/22/2024","vin":"2FMPK3K91JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 35 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine. The mechanic recommended that the engine be replaced. The contact called the local dealer and was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621310,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2024","dateComplaintFiled":"10/22/2024","vin":"2FMPK3J98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the vehicle had experienced rough starts and the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who discovered coolant inside the cylinders and informed the contact that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 48,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2024","dateComplaintFiled":"10/22/2024","vin":"2FMPK4J96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 25-30 MPH, the check engine warning light illuminated. The vehicle was taken to an unknown dealer, where the sparks plugs were replaced; however, the failure progressively worsened. The contact stated while driving at various speeds, the failure recurred, and the vehicle shuddered. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2346. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621190,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2024","dateComplaintFiled":"10/22/2024","vin":"2FMPK4J99JB","components":"ENGINE","summary":"Recently, I had to replace the engine on my 2018 Ford Edge with only 73k miles on it. I spoke to an agent on July 10th with Case #: [XXX]. The total engine replacement cost was $7,700. Ford only covered $3,000, leaving me with the remaining balance of $4,700. I first noticed my check engine light was on in July, so I took it to the dealership (Tony Betten Ford, Grand Rapids, MI) to find out the engine block was cracked and needed to be replaced. The powertrain warranty only covers 5 years or 60k miles, and my vehicle is 6 years old with just over 73k miles, so it did not qualify. I should not have to replace an entire engine at this mileage, especially since other automakers' warranties are upwards of 100k miles. I've taken good care of this vehicle and bought it brand new (in 2018) and would expect better of a Ford Vehicle. Coincidentally, my brother also owns a 2018 Ford Edge. He had the EXACT SAME issue with his Edge around the same mileage (70k miles) and had to replace his engine too- This is clearly a known issue on these vehicles. Also, this is a current recall and known issue on 1.5L engine, so it's clearly an issue on 2L engine too. For the safety of all 2L engine owners, this should absolutely be a full recall. I've been a lifelong Ford vehicle owner and driver and I would hope the customer service from Ford would be to treat this as a recall and take care of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621401,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2024","dateComplaintFiled":"10/22/2024","vin":"2FMPK3J92JB","components":"ENGINE","summary":"Misfire in the engine I took it into Ford did their inspection and said that it is due to coolant intrusion into the cylinders. There are recalls for this vehicle for this problem but this vehicle specific VIN numbers are not included in this recall. Engine started to fail while driving causing multiple cylinder misfires","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620972,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2023","dateComplaintFiled":"10/21/2024","vin":"2FMPK3J93JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at unknown speeds, the engine warning light illuminated. The driver checked the oil and noticed a milky substance in the oil. The vehicle was taken to an independent mechanic, who determined that the head gasket was blown. The vehicle was repaired, but the failure recurred. The vehicle was taken to the local dealer, who diagnosed it using a microscopic camera and determined that there was a notch in the base of the engine that caused the failure. The mechanic recommended that the engine be replaced. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle for the failure. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620573,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2024","dateComplaintFiled":"10/18/2024","vin":"2FMPK3J93JB","components":"ENGINE","summary":"The vehicle started giving red overheating signals to the dash. I put in coolant. A week later it happened again and the car would only go 5 MPH. I called a mechanic and was told that this EcoBoost 2.0L was defective and that is was very common for the head gaskets to fail and poor coolant into the block. I had the vehicle towed to this mechanic and he confirmed the engine needed to be replaced. He quoted repairs at $8,000. I called FORD Motor Co direct and they told me in order to get help with repairs I had to take it to a FORD Dealer and get it evaluated. I had it towed once again to the local Dealership. They evaluated the vehicle and stated that the engine and turbo were both defective and it would be $9,000 to repair. They told me that this vehicle would definitely catch on fire if I had driven it after the failure. FORD is now denying any help with repairs and told me good luck. This is a safety hazard to my life and wellbeing and I feel FORD is negligant.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620618,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2024","dateComplaintFiled":"10/18/2024","vin":"2FMPK4J89JB","components":"STEERING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed and making a right turn, the vehicle lost motive power and the steering wheel locked. The traction control warning light was illuminated, and the message \"No Hill Start Assist\" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the rack and pinion system had failed and needed to be replaced. The contact stated that the rack and pinion was previously replaced; however, the failure persisted. The vehicle was not repaired. No further information was provided. The manufacturer was not made of the failure. The failure mileage was approximately 116,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620379,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2024","dateComplaintFiled":"10/17/2024","vin":"2FMPK4K96JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while parked, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed that coolant had leaked into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact referenced Technical Service Bulletin 19-2346 as a probable cause for failure. The approximate failure mileage was 39,493.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620381,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"10/17/2024","vin":"2FMPK4K99JB","components":"ENGINE","summary":"Engine failure due to coolant leaking into engine block. This is a problem known by Ford that causes catastrophic engine failure in vehicles equipped with 2.0 Ecoboost engines (technical service bulletin 22-2229). Cost of repair greater than $8000","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11620386,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"10/17/2024","vin":"2FMPK3J99JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while attempting to start the vehicle, the vehicle would shake and fail to turn over before starting. The check engine warning light would occasionally illuminate. The vehicle was taken to a local independent mechanic where it was diagnosed that coolant had leaked into the engine block. The vehicle was then taken to a local dealer where it was diagnosed with an error code: P0302 (cylinder #2 misfire) engine coolant leak and the engine needed to be replaced. The vehicle was left at the local dealer for further repairs and was not repaired due to cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619293,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2024","dateComplaintFiled":"10/11/2024","vin":"2FMPK4G92JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact's cousin owns a 2018 Ford Edge. While the contact's cousin was driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to a dealer where a diagnostic test determined that there was coolant intrusion into engine cylinder #4, which caused the engine long block to crack. The vehicle was repaired by the dealer. The manufacturer was notified of the failure and informed the contact that there were no recalls or warranty on the vehicle for the repair. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 96,418.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619419,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2024","dateComplaintFiled":"10/11/2024","vin":"2FMPK4J90JB","components":"ENGINE","summary":"The check engine light came on for the first time two days ago, 10-October-2024 at the same time that the engine started roughly. I brought the vehicle into a Ford dealership for service. The diagnosis is that coolant has leaked into the cylinders which led to the check engine light being on. The issue could lead to corrosion, misfires, catastrophic failure and fires. The problem is confirmed by a Ford dealer. It has not been inspected by the manufacturer, police, insurance representatives. Just the Ford dealership's service department technician and service advisor. The corrective action is engine replacement at $8200. I'm the only owner of the vehicle which was purchased in 2018 and has approximately 67,000 miles on it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619066,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"10/10/2024","vin":"2FMPK3K92JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The check engine warning light was illuminated. The vehicle was taken to the dealer, and the engine was replaced. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 85,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619067,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2024","dateComplaintFiled":"10/10/2024","vin":"2FMPK4AP7JB","components":"STRUCTURE","summary":"The contact's daughter owns a 2018 Ford Edge. The contact stated that the dashboard was fractured near the front passenger's side air bag housing. The dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The Manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618884,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2018","dateComplaintFiled":"10/09/2024","vin":"2FMPK4J99JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while pulling out of a parking space, the contact heard an alarm, and the message that the engine was overheating was displayed. The contact pulled back into a parking space and the alarm turned off. The contact checked the coolant level and noticed that the coolant level was low. The check engine warning light was illuminated. The contact added water to the vehicle and drove to the residence. The vehicle was taken to an independent mechanic who diagnosed that the Oxygen sensor had failed and that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was informed of the failure and confirmed that the failure was not covered under a recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 119,542.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11618182,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2024","dateComplaintFiled":"10/04/2024","vin":"2FMPK3G98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the vehicle shuddered and there was a temporary loss of automotive power. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the cylinder; and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617927,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2024","dateComplaintFiled":"10/03/2024","vin":"2FMPK3J96JB","components":"ENGINE","summary":"The car was taken in multiple times for rough idol and rough start, taken in multiple times for these two issues and nothing was said about the KNOWN coolant intrusion issue. Car overheated multiple times with no warning and then would stop running. The 2021 edge with the same engine has been recalled but I am just lucky it didn\u2019t catch on fire! The car is now dead being stored in my garage and ford has left me without a vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617956,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2024","dateComplaintFiled":"10/03/2024","vin":"2FMPK3J90JB","components":"ENGINE","summary":"The contact's mother owns a 2018 Ford Edge. The contact stated that while her mother was driving 30 MPH, the check engine warning light illuminated, and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,107.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617967,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"10/03/2024","vin":"2FMPK4J92JB","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Coolant leak into cylinder causing engine to misfire, caused by warped cylinder head. Chapman Ford and CarShop have inspected and confirmed this issue and have indicated it is a common, recurring issue with Ford engines. Ford issued a service bulletin about this specific problem in 2019. In August 2019, the engine light went on, \u201cmisfire in cylinder #2\u201d.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617297,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2023","dateComplaintFiled":"09/30/2024","vin":"2FMPK4G9XJB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at unknown speed, there was smoke coming from the exhaust pipe and the vehicle shuddered. The check engine warning light was illuminated. The vehicle was not drivable and was towed to a dealer where it was diagnosed that there was a coolant intrusion into the cylinder. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,600.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616821,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"09/27/2024","vin":"2FMPK4J89JB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the exterior light housing assemblies were filled with water. The contact stated that the lights became inoperable. The vehicle was not taken to the local dealer nor independent mechanic to be diagnosed or repaired. The manufacturer was notified on the failure. The approximate failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616130,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2024","dateComplaintFiled":"09/24/2024","vin":"2FMPK3J94JB","components":"SEAT BELTS,ENGINE","summary":"I have a 2018 Ford Edge that radiator fluid has leaked into the cylinder causing the vehicle to malfunction. Ford knows about this problem and refuses to do a recall. Also, I have a seatbelt that hasn\u2019t worked in years and needs replacement. I contacted Ford years ago and have been told repeatedly that it\u2019s on back order.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616147,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2024","dateComplaintFiled":"09/24/2024","vin":"2FMPK3J97JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, the vehicle experienced rough idling with the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed that the head gasket had failed, and that there was coolant intrusion into the cylinders causing the engine to overheat. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 52,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616177,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2024","dateComplaintFiled":"09/24/2024","vin":"2FMPK4K90JB","components":"ENGINE","summary":"According to Ford's TSB 22-2229, the engine can overheat and eventually catch fire. The only repair is a new engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616179,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2024","dateComplaintFiled":"09/24/2024","vin":"2FMPK3K99JB","components":"ENGINE","summary":"I started seeing a Check Engine light (CEL) on the dash of my 2018 Ford Edge Titanium (approx. 95k miles) and also noticed that the car was misfiring during acceleration. I took the car to a mechanic who found error code P0303. The mechanic subsequently found a cracked spark plug in the 3rd cylinder and I directed them to replace all 4 spark plugs. CEL came back within a week (verified same code) and so I replaced all 4 firing coils but the CEL still came back (this time flashing). After taking the car into a local Ford Dealer for service, I was informed by dealer that the car fell under TSB 11-2229 (leaking coolant into cylinders) and that the only recourse was to replace the engine block. The leaking coolant could have caused the car to seize up while in operation (I believe this is why the CEL was flashing instead of steady on) and that if I was at highway speeds when the engine seized then this would have been catastrophic.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616272,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2024","dateComplaintFiled":"09/24/2024","vin":"2FMPK3K90JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into an engine cylinder, resulting in engine failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11615893,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"09/23/2024","vin":"2FMPK3J94JB","components":"ENGINE","summary":"Eco boost engine causes coolant to leak into cylinders causing significant damage and engine failure. Check engine light was on and vehicle is a 2018 with only 28,000 miles. Vehicle is at Ford dealer now so this has been confirmed as they want me to pay $9200 for the repair. Research shows numerous TSB\u2019s and consumer complaints as well as a class action law suit regarding this issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11615951,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2024","dateComplaintFiled":"09/23/2024","vin":"2FMPK4J9XJB","components":"ENGINE","summary":"The engine overheated and shut down on the freeway. Car was taken to dealer and was diagnosed with coolant leaking into the block. Recommended repair complete motor replacement. Upon research this is a problem with all cars having this particular motor design. I feel this is a safety defect that could result in a car fire while traveling and should be repaired by the manufacturer.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11615971,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2024","dateComplaintFiled":"09/23/2024","vin":"2FMPK4G98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact's in-laws own a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The contact stated that his in-laws were able to drive the vehicle to an independent mechanic and was referred to a dealer for assistance. The contact stated that the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The failure mileage was approximately 63,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616042,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"09/23/2024","vin":"2FMPK4G97JB","components":"ENGINE","summary":"Coolant leaked into my combustion chambers and turbo destroying my engine and causing it to overheat. I was told this is a known issue with the ecoboost motor.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614983,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"09/17/2024","vin":"2FMPK3J96JB","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Engine light came on. Dealership says that I need a whole new transmission. Car is not slipping and seems to be driving fine. The car has less that 94,000 miles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614722,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"09/15/2024","vin":"2FMPK4J91JB","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My 2018 Ford Edge is equiped with Ecoboost engine and as a result all these problems are occurring: Ford failed to disclose that these vehicles have a defect that causes coolant to leak into the engine\u2019s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. Ford dealers have stated that I need a new engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614429,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"09/13/2024","vin":"2FMPK4G97JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that when the vehicle was started, the check engine warning light illuminated with an engine misfire. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into cylinder #2 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 74,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614132,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2024","dateComplaintFiled":"09/12/2024","vin":"2FMPK4J95JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while cold starting the vehicle, the vehicle was idling roughly and shaking abnormally until the engine had warmed up. The contact stated that while driving approximately 35 MPH, the check engine warning light illuminated. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that there was coolant intrusion into the engine block. The dealer recommended that the engine be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was 99,243.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614111,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2024","dateComplaintFiled":"09/11/2024","vin":"2FMPK3K90JB","components":"ENGINE","summary":"Check engine light on 7/11- Code diagnosed as engine cylinder misfire. Warning indicator 9/9- High coolant temperature. Inspection- low coolant level- added coolant. Possibility of engine overheating and catching fire. Few hours later 9/9- low coolant level again with no visible leaks and white smoke emitting from exhaust- brought vehicle to service station- diagnosed with faulty head gasket leaking coolant into cylinder. Ford service bulletin shows known problem with engine block design and recommendation to replace. Brought vehicle to Ford dealer for their diagnostics.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613690,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2024","dateComplaintFiled":"09/10/2024","vin":"2FMPK3G93JB","components":"ENGINE","summary":"2018 FORD EDGE LEAKING COOLANT INTO CYLINDERS 2 AND 3. WE HAVE BEEN TOLD THE ENGINE HAS TO BE REPLACED, FORD HAS KNOWN ABOUT THIS PROBLEM FOR A LONG TIME AND WILL NOT FIX EVEN THOUGH ITS PROVEN THEIR DESIGN WAS FAULTY, VERY FRUSTRATING","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613647,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2024","dateComplaintFiled":"09/09/2024","vin":"2FMPK4K9XJB","components":"ENGINE","summary":"I had a engine failure on the highway causing me to holt to a stop! Lucky it was not super busy and was able to get pulled over safely without getting hit or hitting someone.Turns out I have coolant leaking into my cylinder 3 causing it to fail. Ford tech said it wasn't anything I did wrong most of these motors are going out! If this is that big of a problem why is ford not taking it apon themselves to recall this. From what I am hearing this problem is happening to alot of people. They are making me pay out of pocket for the repairs which just seems crazy because it was nothing I did wrong.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612960,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2024","dateComplaintFiled":"09/06/2024","vin":"2FMPK4J92JB","components":"ENGINE","summary":"We had a po301 and a p316 changed plugs and coils and then the codes came back. The ford dealer said we need to replace the engine due to coolant in the #1 cylinder. After research there is a known problem with the engine design.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11613058,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"09/06/2024","vin":"2FMPK3G93JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while his wife was starting the vehicle, there was an abnormal sound coming from the engine compartment. The contact stated that after a while the sound ceased. The check engine warning light was illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, causing damages to the engine that could cause engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer opened a case and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 106,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612841,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2024","dateComplaintFiled":"09/05/2024","vin":"2FMPK3J97JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at 25 MPH, the coolant temperature warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak. The dealer determined that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612475,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2024","dateComplaintFiled":"09/04/2024","vin":"2FMPK4K96JB","components":"ENGINE","summary":"2018 Ford Escape Titanium with Ecoboost. Zero problems until 66,000 miles when the coolant started leaking into the spark plugs and cylinder 2 started misfiring. I was told I would need to replace the engine at $8,000 cost. Steve's Car Care had an email about this issue. Apparently, Ford knows about it. This is an issue that should definitely be a recall fix by Ford.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612493,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2024","dateComplaintFiled":"09/04/2024","vin":"2FMPK4K94JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, the vehicle experienced severe shaking and vibrations coming from the engine compartment. Additionally, there was a clanking sound coming from the engine compartment. The vehicle was taken to the local dealer and was diagnosed with coolant intrusion into the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 64,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612388,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2024","dateComplaintFiled":"09/03/2024","vin":"2FMPK4J91JB","components":"POWER TRAIN,ENGINE","summary":"I have approximately 53000 miles on my vehicle. The Engine light turned on end of Aug. So I took it to a service center. They said the message code was P306 & P0316. They inspected and said the cylinder is misfiring, coolant has gotten into the cylinder, and the gasket is mush. The engine is rough running and told me to take it to Ford, I will need a new engine. In searching this problem I found a TSB 22-2229 & an NHSTA 19-2208, 19-2172. Ford can't get me in until end of September to verify. I've found several references to this problem causing an engine fire, I also found a class action suit recently filed in California for this problem. Ford has not issued a recall for this problem and I don't understand. They redesigned the engine in 2021 as they knew it was a faulty design. I didn't know that. I don't have another vehicle to drive, meanwhile I'm making car payments on it. Ford won't provide a car for me to use. I don't want to drive my car with [XXX] knowing this problem could cause harm to me, them and others. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612423,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2024","dateComplaintFiled":"09/03/2024","vin":"2FMPK3G94JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612109,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2024","dateComplaintFiled":"09/02/2024","vin":"2FMPK4J93JB","components":"ENGINE","summary":"Earlier this year, I had a crack form in my engine block that resulted in coolant intrusion in the engine. This was a safety risk as it resulted in a complete failure of my engine, loss of all coolant and was a fire risk. Ford has had significant issues with this in multiple models and years, yet the 2018 Ford Edge continues to be excluded from these recalls. This issue did result in a recall in Canada and is pending a class action lawsuit on the 2018 Ford Edge. The lawsuit, entitled [XXX], et al. v. Ford Motor Company, is currently pending in the United States District Court for the Eastern District of California, Case No. [XXX] . I required 2 repairs to remedy this known safety issue that the NHTSA has yet to acknowledge or require Ford to address. All of this with 38,000 miles on the vehicle. I have seen this exact issue addressed in model years before and after 2018, but have yet to see progress on remediation for the 2018 year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11612127,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2023","dateComplaintFiled":"09/02/2024","vin":"2FMPK3J97JB","components":"UNKNOWN OR OTHER,ENGINE","summary":"I first noticed the sound of water running in the dash each time I started the car. At that time I don\u2019t recall an engine light on. It would sound like bubbles and water running for 10 seconds or so and then it would go away. That lasted a while before I was driving home from work and on two consecutive mornings my car lost acceleration power. This is dangerous in that I have to cross traffic on a busy road and had I tried to go quickly between cars I definitely couldn\u2019t have moved to get out of the way. Each time this happened I pulled over and restarted the car and was able to get home. While waiting for my appointment with ford my car overheated and I got an engine overheat prompt. This was in the middle of summer and I had my two kids in the car. I drove to an auto zone and my dad met me to help add more coolant. At first glance it looked low, but once he opened the cap it bubbled up to appropriate levels. So overall we didn\u2019t add too much coolant. I took it into ford and they told me I had an engine coolant leak into the main block and I had to replace my entire engine out of pocket. My car was at ford for 30 days waiting for replacement and the installation.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611833,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"08/30/2024","vin":"2FMPK4K98JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the engine had a misfire. There was no warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 69,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611851,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2024","dateComplaintFiled":"08/30/2024","vin":"2FMPK4K98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle seemed as if the engine was choking. In addition, the contact stated that white smoke was coming from the exhaust. The vehicle was taken to the dealer where it was diagnosed with a coolant leak into cylinder #3 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact researched Technical Service Bulletin: 19-2346 and Customer Satisfaction Program: 21N12. The contact was advised that the vehicle was not associated with either. The failure mileage was approximately 73,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611687,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2024","dateComplaintFiled":"08/29/2024","vin":"2FMPK4J92JB","components":"ENGINE","summary":"My 2018 Ford Edge SEL AWD 2.0L Ecoboost just had a Long Block replacement due to a \u201cCoolant Intrusion\u201d into the engine. Got the vehicle back from the Ford dealership today. I had this car factory-built for myself in 2018, and I only have 28,000 miles on it! And GET THIS... the super-duper six-year extended Warranty I paid over $5,000 for when I bought the Edge expired just 5 WEEKS BEFORE THIS PROBLEM WAS DIAGNOSED. Talk about unfortunate timing! I have been reading on the internet about many, many people who are having the same problem with Ecoboost engines, due to a manufacturing defect that Ford has admitted to for certain makes/models/years with Ecoboost engines\u2026 and that the vehicles have caught on fire in some instances. Mind you, I have only taken my Edge to Ford dealerships. Like clockwork, I am VERY proactive about my car check-ups... and then some. I took it to the Ford dealership the day my \"check engine\" light came on (no other indications before that). I had my 1996 Ford Mustang convertible for 22 years before changing to this Edge, and that car still looked like new. I baby my cars. The day they told me what the problem was and that the Estimate was a $7,800 Long Block repair due to \"Coolant Intrusion into the Engine\", I looked it up on the internet and saw my same problem EVERYWHERE! This should have been a Recall. Is Ford waiting for people to die before they would do a Recall?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611438,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2024","dateComplaintFiled":"08/28/2024","vin":"2FMPK3G98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while the wife was driving approximately 30 MPH, the vehicle suddenly lost motive power, the check engine warning light illuminated, and the vehicle stalled. The vehicle was later restarted and driven to the local mechanic who diagnosed that there was coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 110,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611460,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2024","dateComplaintFiled":"08/28/2024","vin":"2FMPK4J95JB","components":"ENGINE","summary":"The contact owns a\u00a02018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The contact pulled over and restarted the vehicle but the failure persisted. Upon inspection, the contact discovered that the coolant level was low. The contact stated that he replaced the spark plugs and and ignition coil; however, the failure recurred. The vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into cylinder #3, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and\u00a0advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately\u00a095,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11611464,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2024","dateComplaintFiled":"08/28/2024","vin":"2FMPK3K94JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that the engine overheated. The vehicle was diagnosed by an independent mechanic; however, the failure was not duplicated. The contact was informed by the independent mechanic that the vehicle was consuming an excessive amount of coolant; however, there were no signs of any leaks. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 73,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610797,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"08/26/2024","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the vehicle was experiencing excessive coolant consumption with the check engine warning light was intermittently illuminated. Additionally, the contact noticed that smoke was coming out of the exhaust pipe. The vehicle was taken to an independent mechanic, where the ignition coil packs and the spark plugs were replaced; however, the failure recurred increasingly. The vehicle was taken to the dealer, where the contact was informed that the engine was misfiring. The dealer advised the contact to schedule another appointment for further diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. Additionally, the manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610900,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"08/26/2024","vin":"2FMPK3K90JB","components":"ENGINE","summary":"2018 Ford Edge Titanium--Engine Light (CEL)light up, took to mechanic--Ignition coil Cylind 01 replaced and spark plug--Continue to come on--Firestone complete Auto Care 08/11/2023, they keep resetting. Now 2024 Again same issue, taking car to Ford dealer 08/30/2024--This is a know issue with the Ecoboost 2.0 engine. I almost was killed when car was almost stalling out and engine jumping and vehicle was thrashing in traffic on 08/23/2024. I have a Fidelity Warranty -Medallion Care Protection purchased when bought this car, it's good for another year. My car needs a new engine from Ford, Vin number not on recall list, but this a know problem with Ford Edges from 2015-2019, then Ford changed design. Need help getting a new engine...","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610933,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2024","dateComplaintFiled":"08/26/2024","vin":"2FMPK4G90JB","components":"ENGINE","summary":"Defective Engine: Liquid leaking on to engine block causing engine to misfire. This is a known issue with ford for the 2018 ford edge.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610668,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2024","dateComplaintFiled":"08/24/2024","vin":"2FMPK3J92JB","components":"ENGINE","summary":"Unknown. Seems like coolant is making it's way into the cylinders and disrupting combustion. A lot of sweet-smelling white smoke from exhaust when first starting. Engine code pointing to cylinder 1 misfire even though plugs and coils have been replaced. Shakes a bit when starting and overall lower performance.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610415,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"08/23/2024","vin":"2FMPK4J97JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Escape. The contact stated while driving on several occasions at various speeds, the check engine warning light illuminated and was running rough. The contact stated that the infotainment system was inoperable. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to a coolant leak. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 31,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2024","dateComplaintFiled":"08/23/2024","vin":"2FMPK4J96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while operating the vehicle, the check engine warning light illuminated, and the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was later taken to the local dealer who diagnosed a misfire in cylinder #3 caused by coolant intrusion into the engine. The contact was advised that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 55,700.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610449,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2024","dateComplaintFiled":"08/23/2024","vin":"2FMPK3J91JB","components":"ENGINE","summary":"My vehicle experienced what many of the Ford vehicles have had occur in this year range regarding the EcoBoost engine. My 2018 Ford Edge, maintained by the dealership since purchase, equipped with the EcoBoost 2.0 engine had coolant leak into the number one cylinder. Once this happens, there is no repair besides to replace the engine. Ford knows there an issue, even the service person told me this happens a lot with this model, but there is no recall at this time. They want $7,800 to change the engine block. Ford changed the design by scoring channels between the cylinders in an ill conceived attempt to increase cooling. This bad design allows coolant to degrade head gasket leading to coolant intrusion into cylinders. Inevitably, this leads to engine failure. Apparently, Ford redesigned the Ecoboost 2.0 engine around 2020 to eliminate this issue. Ford has not recalled these engines and apparently refuses to fix the issue if the vehicle is out of warranty. The Ecoboost 2.0 engines with this bad design WILL EVENTUALLY FAIL. This issue is the direct result of Ford\u2019s bad design making these engines unmerchantable. I know this has been reported many times to the NFTSA and should be a major recall for this engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11610321,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2024","dateComplaintFiled":"08/22/2024","vin":"2FMPK3G99JB","components":"SERVICE BRAKES,ENGINE","summary":"NHTSA needs to recall the engines on these vehicle check engine light came on had checked was told spark plug #4 misfire vehicle is overheating and taking all coolant, white smoke coming out the exhuast, when I brake my emergency brakes are being applied??? I see that there are other people who are having same issues NHTSA and FORD need to RECALL THE ENGINES!! Vehicle has 90,0000 miles on it and failed wont turn over replace the engines on these vehicles you guys are so wrong for not considering this a recall after reading other peoples concerns my 2018 ford edge is doing the same thing and still owe on this piece of crap!!!!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11609800,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2024","dateComplaintFiled":"08/20/2024","vin":"2FMPK3J96JB","components":"ENGINE","summary":"My check engine light came on, by the time they could get the car into the shop it would overheat and stall. It was found that the engine is leaking coolant into the wrong parts causing a misfire, the car is now non operable. It is well documented in TSB 19-2346, confirmed by dealership the engine needs to be replaced. My safety has been in great risk as it could have stalled at any time in any location while I was traveling with my kids. Ford is negligent in fixing a KNOWN issue","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11609264,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2024","dateComplaintFiled":"08/18/2024","vin":"2FMPK3G91JB","components":"ENGINE","summary":"Check engine light appeared and the car ran rough. I took the car to an automotive repair shop. Spark plugs are misfiring into the cylinder causing coolant to leak into the engine. Then causing the engine block to crack. 2018 ford edge with only 38000 miles. The engine could start on fire and cause catastrophic failure. The car is not drivable and the mechanic cannot repair it without changing the whole engine out.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11609118,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2024","dateComplaintFiled":"08/17/2024","vin":"2FMPK4J98JB","components":"EXTERIOR LIGHTING","summary":"The brake light in the rear spoiler stopped functioning.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608959,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2024","dateComplaintFiled":"08/16/2024","vin":"2FMPK4J97JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the transmission was slipping with the check engine warning light illuminated. The contact stated there was white smoke coming from the exhaust pipe. The contact who is an independent mechanic, diagnosed the vehicle with coolant intrusion into the cylinder and retrieved DTC code: P0301 (Engine Misfire). The contact stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 69,500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11609047,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2024","dateComplaintFiled":"08/16/2024","vin":"2FMPK4J94JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the engine misfired with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed as coolant intrusion leaking into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,256.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608662,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2024","dateComplaintFiled":"08/15/2024","vin":"2FMPK4J97JB","components":"ENGINE","summary":"Owner of a 2018 Ford Edge SEL 2.0 L Eco Boost, approx. 40,000 miles. Started experiencing a dip in RMP\u2019s while idling. Check engine light came on. Vehicle was registering a \u201cmisfire\u201d. Uncertain if it was spark plugs, coil pack and/or head gasket the computer was reset and vehicle was given back. Engine light appears AGAIN. This time, local repair shop opened the cylinders and discovered a small amount of coolant and/or oil. Cylinders were cleaned and vehicle was given back. AGAIN, engine light appeared 3rd time and made an appointment with Scarsdale Ford Service. At FORD Service, spoke to \u201cRalph.\u201d Initially, was informed it might just need sparks plugs. (KNOWING THERE\u2019s A FLAWED ENGINE DESIGN THAT ALLOWS COOLANT TO ENTER THE ENGINE BLOCK ERODING EVERYTHING. So much so, that FORD has issued a \u201ctechnical service bulletin\u201d BUT refuses to recall the engine). Later, was told the engine needs to be replaced and it would cost $10k for repair. Spoke to Ford Customer Service who only filed a \u201crequest\u201d for \u201cup to $5k in repairs\u201d which is not guaranteed. Awaiting judgement from that. AND they placed a request for \u201cbuy back\u201d from all the forms which I am reading. I can only expect to be offered up to $3k. This is unacceptable. No one buys a car and expects it to last less than 50k miles. Also, knowing the ongoing issues with specifically the 2018 2.0 L Eco Boost, why wasn\u2019t i informed of this sooner? Why was I not given options? Instead, it\u2019s too late now. My engine is dead and sitting at Ford Service and no one at FORD seems to be helping. I can offer documentation of all of this and available by phone or email for any follow up questions.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608670,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2024","dateComplaintFiled":"08/15/2024","vin":"2FMPK4G97JB","components":"POWER TRAIN","summary":"While driving the vehicle transmission shifts are radically intermittently on up shift when traveling highway speeds no problem when decreasing speed at highway speed and increasing speed sometimes the vehicle lurches or jumps then when coming to a stop when you're downshifting it seems to be third gear through first gear the transmission violently jerks as it's downshifting to the point where you can almost lose control. It seems a lot like a safety recall on the 2017 edge dealing with the torque converter","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608405,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2024","dateComplaintFiled":"08/14/2024","vin":"2FMPK3K91JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at various speeds, the vehicle almost stalled. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed and retrieved DTC code: P0302 and linked the failure to NHTSA ID Number: 10169807 (Engine and Engine Cooling). The mechanic referred the contact to the dealer for assistance. The vehicle had been taken to the dealer and DTC codes: P0302 and P0316 were retrieved. The dealer stated that there was a miss on start-up and white exhaust smoke was coming from the vehicle. The dealer stated that the coolant level was low due to coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been made aware of the failure and opened a case regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 73,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"08/14/2024","vin":"2FMPK4G98JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while starting the vehicle, the vehicle shuddered. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that there was a leak in the exhaust manifold gasket. The vehicle was then taken to the dealer, where it was determined that there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 85,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11608209,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2024","dateComplaintFiled":"08/13/2024","vin":"2FMPK4K92JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while reversing out of the garage, the engine started to misfire. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle failed to start on another occasion. The contact was able to restart the vehicle after several attempts. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into cylinder #4. The mechanic added coolant to the vehicle and cleared the check engine warning light; however, the failure recurred. The vehicle was taken back to the mechanic, where the same assessment was made. The mechanic related the failure to TSB Number: 19-2346. The local dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11607938,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"08/12/2024","vin":"2FMPK3K92JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, there was misfire coming from the engine with the check engine warning light illuminated. The contact stated that excessive amounts of white smoke was coming from the exhaust pipes. Additionally, the contact stated that the vehicle was consuming an excessive amount of coolant. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure began about a year ago; however, the failure had become persistent. The vehicle was scheduled to be towed to the dealer within the next few days. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 91,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11607977,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2024","dateComplaintFiled":"08/12/2024","vin":"2FMPK3J95JB","components":"ENGINE","summary":"they sold me a new car 2018 with a known engine defect and with only 40,000 miles it needs a new engine due to a engine defect where coolant enters the engine cylinders","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11607687,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2024","dateComplaintFiled":"08/10/2024","vin":"2FMPK4K91JB","components":"POWER TRAIN","summary":"Yes, available for inspection. 2.0L Eco Boost engine leaking coolant into cylinder 1 due to a design defect 2015-2018 which has since been corrected. The only fix is a complete engine replacement. There is a recall for the Ford Fusion and Focus FOR THE SAME ISSUE; however, the Ford Edge 2.0L Eco Boost has not yet been added. There is a service bulletin addressing this issue requiring an engine block replacement: TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant in Cylinders, White Exhaust Smoke And/or Illuminated MIL. An extensive internet search revealed widespread accounts of this issue, mostly after the manufacturer warranty had expired, leaving the customer responsible for engine replacement. Because this was deemed to be caused by a design defect (grooves were etched into the block to allow coolant between the cylinders which weakened the block, causing cracks, which allowed the coolant intrusion), I believe the existing recall should be expanded to include the 2015-2018 2.0L EcoBoost engine as well.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11606709,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2022","dateComplaintFiled":"08/06/2024","vin":"2FMPK4AP3JB","components":"STEERING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the steering wheel turned 45 and 90 degrees while the vehicle was going straight. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the steering wheel and module needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and informed the contact that there was no warranty coverage for the repair but provided no assistance. The failure mileage was approximately 118,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605055,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"07/29/2024","vin":"2FMPK4J99JB","components":"ENGINE","summary":"There was a cylinder wall breach causing coolant intrusion in to the engine. It\u2019s issue is extremely common with the 2.0 ecoboost engines. My service engine light came on and I checked all fluids coolant was low and it was showing a misfire in cylinder #3. Replaced the park plug and added coolant and service engine light when off so I kept driving it. A couple days later I was driving and my car started over heating on a highway causing significant loss of power having to pull over to the side of the road to avoid an accident with my grand children in the car [XXX] and a [XXX] . Check engine light is on again check the codes and now misfire in cylinder 4 and crank shaft position is off. I took it to a ford dealership and the only fix is to replace the engine at 90,000 miles??? This repair will cost (($8500)). I haven\u2019t had the car inspected by police or insurance company. Thank God it didn\u2019t cause an accident or catch fire do to my rapid response otherwise this could have caused a fire or accident or even the loss of life for me or my grandchildren. I can\u2019t believe Ford is allowed to sell these vehicles with this much of a threat to the people that are driving them. My vehicle has to sit because I can\u2019t afford an $8000 hit right now. It\u2019ll render me homeless\u2026.I am currently making a $600 car payment and $145 insurance payment on a car that is technically totaled. I\u2019m asking for rides to work and there are days that I don\u2019t make it to work. I have tried to tread in the vehicle but only getting $4000 for the tread in??? My 2018 Edge AWD with leather interior is in mint condition minus the engine issue that they were aware of. This should be illegal!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2024","dateComplaintFiled":"07/29/2024","vin":"2FMPK3K91JB","components":"ENGINE","summary":"Coolant intrusion into #2 cylinder of 2.0 eco-boost engine Confirmed by mechanic at Ford dealership are they diagnosis with pressure test and bore scope. i\u2019ve read online of the inquiries for this and other Ford dungeons the 2018 Ford edge which led to recalls for the Ford fusion and escape, but did not include the Ford edge. I cannot understand why the Ford edge was not included in the recall since it has the same problems and same engine, Ford supervisor told me it may be because there was not enough complaints so I\u2019m registering my complaint today. I have been in contact with Ford customer service. Please help me understand this situation. Is it possible there will be a recall on this engine sometime in the future?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605231,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2024","dateComplaintFiled":"07/29/2024","vin":"2FMPK4K96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the engine was misfiring, and there was smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11604968,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2024","dateComplaintFiled":"07/28/2024","vin":"2FMPK3K98JB","components":"ENGINE","summary":"CEL 1st appeared 8 days after car purchase, bought 5/9/24, CEL on 5/17. Avail 4 inspection. At risk possible fire hazard. 2 diagnostics done. Confirmed by 2 Ford dealers and auto store. Wouldnt pass emmissions. Coils and plug replaced CEL goes off. Drive approx 400 miles great. CEL and now coolant light on. Another diagnostic done. Coolant intrusion, research states possible fire hazard, needs engine replaced.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11603985,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2024","dateComplaintFiled":"07/23/2024","vin":"2FMPK3K99JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that when the vehicle was started and driving at various speeds, the check engine warning light was illuminated. Additionally, on several occasions the contact observed a burning odor inside the vehicle. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11603996,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"07/23/2024","vin":"2FMPK4K94JB","components":"POWER TRAIN","summary":"Check engine light and wrench light are both on. Checked by mechanic. Issue with power train:automatic torque converter. There is a recall on 2018 ford edge for this issue, but my VIN isn\u2019t listed. Car has less than 60,000 miles on it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11603735,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2024","dateComplaintFiled":"07/22/2024","vin":"2FMPK4J95JB","components":"ENGINE","summary":"Coolant is leaking into the cylinder causing engine failure","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11603863,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2024","dateComplaintFiled":"07/22/2024","vin":"2FMPK3G92JB","components":"ENGINE","summary":"Coolant leaking into engine cylinders. Ford edge running a little rough with white exhaust smoke. MIL did not appear illuminated for some time after the appearance of white exhaust smoke.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11603634,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2024","dateComplaintFiled":"07/21/2024","vin":"2FMPK3J96JB","components":"ENGINE","summary":"Warning light appeared on dashboard. Vehicle eventually had a very difficult time moving forward and would not go more than 5 mph uphill. Took vehicle to Ford dealer service center for diagnosis. The report from dealer states, \"Verified concern, scanned for fault codes and found codes P01229, P0301 SN P00012. Pressure tested coolant system and found coolant intrusion into the cylinders. The technician advised to correct condition the long block would need to be replaced.\" (Attaching a copy of the report). Subsequent internet searches demonstrate that this is a known problem with Ford engines.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11603066,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"07/18/2024","vin":"2FMPK3K96JB","components":"ENGINE","summary":"2018 Ford Edge - 53000 miles. Missfire for #2, constantly for almost a year. Had coils and spark plugs replaced numerous times but keeps happening. Ford Service stated that coolant is leaking causing this and it is a manufacturer defect. Engine needs to be replaced, estimated cost $7500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11602900,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2024","dateComplaintFiled":"07/17/2024","vin":"2FMPK3K92JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who observed a misfire in cylinder #2, due to coolant intrusion, resulting in engine damage. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 101,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11602772,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2024","dateComplaintFiled":"07/16/2024","vin":"2FMPK4K98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 30 MPH, the vehicle stalled with the check engine warning light illuminated. The contact also stated that the engine temperature warning light was illuminated. The vehicle was able to be restarted however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline to report the failure. The failure mileage was approximately 135,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11602404,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2024","dateComplaintFiled":"07/15/2024","vin":"2FMPK4J99JB","components":"ENGINE","summary":"Engine failed because of coolant in cylinders. Engine must now be replaced. This is a known issue with 2018 Ford Edge with 2.0 eco boost engines.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11601818,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"07/13/2024","vin":"2FMPK4G92JB","components":"ENGINE","summary":"Coolant leaked into the engine resulting in a total engine failure. Ford refused to cover the cost. The problem was caused by manufacturing defects. Ford has refused to take responsibility.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11601491,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2024","dateComplaintFiled":"07/12/2024","vin":"2FMPK3J98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, the vehicle struggled to remain running. The contact stated that the failure persisted, and the check engine warning light illuminated. The contact took the vehicle to a dealer where it was discovered that there was coolant on the spark plugs, with coolant intrusion into cylinder #2. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was transferred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11601503,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2024","dateComplaintFiled":"07/12/2024","vin":"2FMPK4G96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with coolant leaking into cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 61,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11600439,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2024","dateComplaintFiled":"07/09/2024","vin":" 2FMPK4J83J","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"The contact owns a 2018 Ford Edge. The contact stated that the dashboard lights were abnormally dim. The contact stated that after the vehicle was parked, the vehicle failed to restart. After waiting for a while the contact was able to restart the vehicle with the Push to Start button. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the electrical wiring underneath the rear panel was damaged due to water leaking into the compartment. The rear panel was replaced to prevent further failure. The contact was unsure if the wiring had been replaced. The manufacturer was made aware of the failure and confirmed the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 119,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11600590,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2024","dateComplaintFiled":"07/09/2024","vin":"2FMPK3G9XJB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the vehicle was shaking abnormally with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where an OBD Scanner retrieved code for a misfire. The contact then had the spark plugs and ignition coils replaced; however, the failure persisted. The vehicle was then taken to another independent mechanic where it was discovered that there was coolant intrusion into cylinder #2. Upon investigation, the contact discovered Technical Service Bulletin: 22-2229. The dealer and the manufacturer were notified of the failure and informed the contact that there was no recall on the VIN. The vehicle was not repaired. The failure mileage was approximately 61,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11600594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2024","dateComplaintFiled":"07/09/2024","vin":"2FMPK4G96JB","components":"ENGINE","summary":"100,000 Miles ad 2 months out of warranty -- dealer indicated the check engine light code of P0302 is a collant intrusion and the entire engine needs to be replaced for $10,454. This appears to be a reoccuring problem with Ford Edge Ecoboost.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11599171,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2024","dateComplaintFiled":"07/05/2024","vin":"2FMPK4J94JB","components":"ENGINE","summary":"The engine began having a misfire around 58k miles and low coolant levels. No coolant drips or leaks were detected on the exterior. After some research I found that the 2.0 Ecoboost used in these vehicles is prone to coolant intrusion due to a defective engine block. After a trip the car unexpectedly would not start, it would crank over but it would not start. After sending it to my dealer they confirmed coolant intrusion and explained the car needed a new engine. The car was bought certified used, every service was done on time at a Ford dealer. There was no way to avoid the defective engine in this car, no amount of preventative maintenance would stop this from happening. Ford has a bulletin out on these engines, so they know there's an issue. There's no reason for a low mileage well cared for vehicle to need a replacement engine at 60k miles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11599263,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2024","dateComplaintFiled":"07/05/2024","vin":"2FMPK3K92JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the engine misfired, and the check engine warning light illuminated. The contact also stated that the temperature gauge indicated that the engine was overheating. The contact checked the coolant level and discovered that the coolant level was low; however, the contact stated that there were no indications of a coolant leak. In addition, the contact stated that smoke was coming from the exhaust pipes. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a blown head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 78,500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598258,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2024","dateComplaintFiled":"07/02/2024","vin":"2FMPK4J96JB","components":"ENGINE","summary":"While driving vehicle on [XXX] Ocala, FL engine spontaneously overheated, which caused an immediate loss of engine power and a temporary loss of directional control as the power steering no longer functioned. I had the vehicle first towed to my house, and then had it towed to Gary Yeomans Ford Ocala. Their diagnosis led them to insist that coolant is intruding into the cylinder through the block itself, and the recommended course of action (under a very well known TSB) is to replace the long-block assembly. Ford is refusing to acknowledge this is a serious manufacturing defect that impacts customer safety, exposing the driver and the driving public to the possibility of an engine fire due to overheating, an accident due to inability to maintain directional control of the vehicle in an overheat scenario, and myriad other potential life-safety issues. Ford is making zero effort to assist their customers - a long block and assembly is almost $8000 - I barely had the money to make the payments and this may very well send me into bankruptcy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598290,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"07/02/2024","vin":"2FMPK4K90JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated. The contact stated that on one occasion the \"Engine Overheating\" message was displayed. The contact stated that the vehicle lost motive power and failed to accelerate as intended. The vehicle was pulled over to the side of the road and turned off for several minutes. The contact stated that coolant was added to the coolant reservoir. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to a coolant leak. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11598311,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2024","dateComplaintFiled":"07/02/2024","vin":"2FMPK4G9XJB","components":"POWER TRAIN,ENGINE","summary":"Faulty engine design (thin wall between coolant chamber and cylinders) allows for coolant to enter the cylinders. This leads to an overheating engine (that can catch fire) and ultimately creates a blown head gasket. This is a common issue in the Ford EcoBoost engines. There is a TSB on the 1.5 liter engines, but not the 2.0 on this model. There is currently a large lawsuit happening for this reason. Vehicles with under 60k miles are getting blown engines for this problem, most people still owe several thousand dollars on their vehicle when this happens.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597963,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"07/01/2024","vin":"2FMPK4G92JB","components":"ENGINE","summary":"Overheating: antifreeze leaked into engine caused a fire risk. Engine had to be replaced at a cost of over $7,300.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597415,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2024","dateComplaintFiled":"06/28/2024","vin":"2FMPK3J92JB","components":"ENGINE","summary":"Brought vehicle to dealership for service on a shifter boot recall. The check engine light first came on when we gave the vehicle to the Dealership, and they said there was a misfire on Cylinder #2. Due to this, the entire engine was replaced with 85,000 miles as per a Technical Service Bulletin. This damage was due to a defective design and luckily, we did work with Ford corporate to get the price down since the vehicle was out of warranty. Never had any signs of an issue until one day in April 2024 when the engine started running rough when started up in the driveway. It was rocking the vehicle side to side. Just received the vehicle back this week with a new engine. Please let me know if any additional information is needed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597422,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2023","dateComplaintFiled":"06/28/2024","vin":"2FMPK3K91JB","components":"ENGINE","summary":"Coolant problem I was told blown head gasket and had to replace entire motor for 9,000","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596914,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"06/26/2024","vin":" 2FMPK3K96J","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while starting the vehicle, the engine was misfiring intermittently. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant was leaking into cylinder #2, causing the misfire and the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596482,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2024","dateComplaintFiled":"06/25/2024","vin":"2FMPK4K98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while at a stop light, the engine started to overheat. The engine overheated warning light was illuminated. The contact had an independent mechanic check the vehicle and determine that the spark plugs were corroded. Additionally, coolant and water were added to the vehicle, but after driving for 10 to 15 minutes, the coolant level was low again. There was no indication of a leak. The mechanic informed the contact that oil was leaking into the engine. The contact called the local dealer, who informed her about a diagnostic test and that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The approximate failure mileage was 115,233.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596597,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2024","dateComplaintFiled":"06/25/2024","vin":"2FMPK4K9XJB","components":"ENGINE","summary":"My check engine light came on but it was driving fine and we checked all of the fluids and everything was okay and the light went off and then two days later I had a alert pop up while driving that my engine was hot and overheating pull over to find that I have no coolant randomly and we don\u2019t know where it\u2019s going. Had it looked at and they couldn\u2019t figure out where it was going either. Two weeks pass and I\u2019m driving on the highway and my car starts shaking and the check engine light is flashing while white smoke is blowing out from exhaust and from under my hood and had to call 911 because I thought my car had caught fire. Pulled over to find all of my oil all under my car and all on the ground. Had the car towed back home so I could take it to the shop as the incident happened on Memorial Day. The shop looked at it and figured it was my head gasket valve covers so I had that replaced just for oil to still be leaking and now come to find out that it\u2019s seaming to be my cylinder has gone out along with multiple other issues. Finding out that ford knows about this issue with these vehicles irritates me even more. The car is still in shops a month later.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596190,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2024","dateComplaintFiled":"06/24/2024","vin":"2FMPK3J83JB","components":"WHEELS","summary":"Lug nuts swelled","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596192,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2024","dateComplaintFiled":"06/24/2024","vin":"2FMPK3G97JB","components":"ENGINE","summary":"2018 Ford Edge 2.0l ecoboost engine exhibits a low coolant level, white exhaust smoke is white and/or a runs rough condition with illuminated malfunction code P300 Cylinder 3 misfiring. Level gets so low that the engine will overheat, and we shut the car down. After cooling we fill the over fill reservoir back up. This lasts for 1.5 to 2 weeks. No visible leaks anywhere.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596196,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2024","dateComplaintFiled":"06/24/2024","vin":"2FMPK3J92JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact took the vehicle to an independent mechanic where the mechanic discovered a coolant intrusion into cylinder #2. The mechanic replaced the high-volume injection pump and spark plugs; however, the failure persisted. The mechanic then pressurized the engine and discovered damages to the engine block. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer under warranty. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 61,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11596228,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2024","dateComplaintFiled":"06/24/2024","vin":"2FMPK3J91JB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while attempting to start the vehicle, there was a misfire and the check engine warning light illuminated. The vehicle was taken to the dealer where it was first diagnosed that a tune-up was needed then the vehicle was diagnosed as a failure with oil leaking into the head gasket, and the engine needed to be repaired. The final diagnostic test determined that the engine block was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 72,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595988,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2024","dateComplaintFiled":"06/23/2024","vin":"2FMPK4K91JB","components":"ENGINE","summary":"Coolant intrusion into cylinder number 2. Engine runs really rough and we cannot drive it until we get the engine replaced. A KNOWN issue that ford isn't covering even though they released a TSB stating it is a manufacturer defect because they made the cylinder walls too thin between cylindersnumber 2 and 3. Myself and who knows how many others are out $5000 to $9000 for repairs on vehicles we still owe a lot of money on. Some of these failures have lead to engine fires. Now I have a $40k car in my garage I can't drive for fear of fire and have to spend a fortune to fix. Please make ford own up to this and fix our vehicles!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595872,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2023","dateComplaintFiled":"06/22/2024","vin":"2FMPK4J93JB","components":"ENGINE","summary":"Recently, I purchased a 2018 Ford Edge from an outside dealership. I have been dealing with a misfire since November of 2023. A few days after I got the car the engine light came on, the dealership I bought it from supposedly \"fixed\" the car three times. First time was a bad coil in cylinder 1 thought it was fixed a few days later engine light comes back on I go to O'reilly's to get a free diagnostic check and it says misfire cylinder 1 so i take it back to them they say someone over lubed some parts putting it back in, they fix it. Now after this second time around is when I start noticing my coolent is disappearing and then a few days go by engine light comes back on and now im starting to feel thw miafire slightly so i let them know thinking it could be why im having a misfire. so i take it back in this time it was a clogged full injector in cylinder 1 and then they also check my coolent but i got charged for that \"seperate\" diagnosis they couldnt find anything leaking or any back head gasket so thought it was all good to go then a week goes by and the engine light comes back on now this time i tell them and thwy have me take it do a different shop for a second opinion, and they found coolent leaking into my cylinder 1. I called Ford to let them know because I am aware that this particular 2.0L ecoboost engine is under recall in a lot of cars and when i looked it up it said that 2015-2018 forde ege models qualifyfor this 2020 ford ecoboist engine recall but the ford service lady said they will not help me because my specific VIN number is not included in the recall, but for my safety and the fact that the engine was under recall I beleave they should fix my car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595899,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"06/22/2024","vin":"2FMPK3K98JB","components":"ENGINE","summary":"Coolant leaking possibly into the cylinder 1 causing the engine to violently rough idle while in drive m","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595934,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"06/22/2024","vin":"2FMPK4J92JB","components":"ENGINE","summary":"My check engine light came on and I got my car scanned & it said it was my ignition coils & my spark plugs which I got fixed check engine came on again and it looks like my coolant was low so I filled it up & it came on again now I have smoke coming out the back of my car so it seems to be leaking. I\u2019ve read online about the coolant issues. My car only has 60,000 miles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595413,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2024","dateComplaintFiled":"06/20/2024","vin":"2FMPK3G91JB","components":"ENGINE","summary":"Check engine light came on and took to dealership. Diagnostic revealed that coolant was leaking onto the engine. Car is 6 years old and was told this was a known problem with Ford, who have since corrected it but is not offering anything for known problem in engine in older models.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11595546,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2024","dateComplaintFiled":"06/20/2024","vin":"2FMPK3J94JB","components":"STEERING","summary":"The contact owns a 2018 Ford Edge. The contact stated while reversing out of the driveway at approximately 2 MPH, the steering wheel was very difficult to turn to the left or the right. The contact stated that the \"Steering Fault - Service Required\" and the \"Service Advancetrac\" warning lights were illuminated. The contact turned off and restarted the vehicle however, the power steering functionality was not regained. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The failure mileage was 56,272.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594848,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"06/17/2024","vin":"2FMPK4K92JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinder #3. The vehicle was not repaired. The contact stated that the failure was a known issue. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was 109,335.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594919,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2024","dateComplaintFiled":"06/17/2024","vin":"2FMPK4J99JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed with engine long block failure. The vehicle was not repaired. The contact was relating the failure to Technical Service Bulletin: 22-2229. The manufacturer was made aware of the failure and confirmed there was an unknown Customer Satisfaction Program Number; however, the VIN was not included. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 47,500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594348,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2024","dateComplaintFiled":"06/14/2024","vin":"2FMPK4J94JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact arrived at his destination and checked the engine and noticed that the coolant level was low. The contact refilled the coolant reservoir and upon starting the vehicle noticed white smoke coming from the exhaust pipe. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle had a misfire and determined that the spark plugs needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred, and the check engine warning light illuminated, and a large amount of white smoke was coming from the exhaust pipes when the vehicle was started. The contact researched online and related the failure to coolant intrusion into the cylinder block. The contact had not taken the vehicle to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 71,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"06/14/2024","vin":"2FMPK3J91JB","components":"ENGINE","summary":"Coolant is being used up but not leaking anywhere on the ground. It is mis-firing. It has run out of coolant - with NO leak found anywhere. Check engine light comes on and goes off. Looks like the Ford Fusion Recall Issue but there is no recall on my VIN. I cannot afford to repair this defect. Can you do anything to assist my 2018 Ford Edge with its internal coolant leak?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594467,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2024","dateComplaintFiled":"06/14/2024","vin":"2FMPK3K98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that after a visual inspection of the engine compartment, she observed that the coolant reservoir was abnormally low. The vehicle was taken to the dealer, who determined that coolant intrusion had damaged the long block, requiring that the engine be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 106,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594480,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2024","dateComplaintFiled":"06/14/2024","vin":"2FMPK3G97JB","components":"POWER TRAIN","summary":"Transmission went to nurteal because it went out at 139k tow to repair shop who stated this the same transmission as escape called ford cs was told there a customer extended warranty placed on my transmission but covered it to 120k I was never notified of this ford said tuff but if it\u2019s the same transmission as escaped they should warranty it","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594142,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2024","dateComplaintFiled":"06/13/2024","vin":"2FMPK4J95JB","components":"ENGINE","summary":"I have a 2018 Ford Edge SEL with 36,460 miles on it. Problem began a few months ago on startup, engine would shudder for a few seconds then clear up, no check engine light came on. A few weeks later I experienced the same issue but the engine light came on! The repair shop changed the ignition coil, the spark plugs and the #2 cylinder injector! Vehicle ran well for a few weeks. While driving on [XXX] in Virginia the engine misfired and the check engine light came on, I found a Ford Dealership nearby and had them do a diagnostic check on the engine! I was informed by the service manager that the problem was \u201ccoolant intrusion\u201d in the #2 cylinder! He provided me with the technical service bulletin #22-2229 which clearly states that to correct the problem \u201cthe long block engine assembly\u201d must be replaced! Price quoted for this repair was $7,000 plus labor! My local dealership filed a claim with Ford, waiting to hear back from them, not holding my breath! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594183,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"06/13/2024","vin":"2FMPK3G9XJB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a misfire in cylinder #2. The mechanic replaced the ignition coils and all four spark plugs. Additionally, the mechanic noticed that the coolant level was low and added coolant to the vehicle. The contact stated that three days later, the check engine warning light illuminated and there was no coolant in the coolant reservoir. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine. The dealer related the failure to TSB Number: 19-2346 and determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 62,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594216,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2024","dateComplaintFiled":"06/13/2024","vin":"2FMPK3K97JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the message \u201cEngine Coolant Over Temperature\u201d was displayed and the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed and confirmed with engine coolant over temperature failure. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer was made aware of the failure but confirmed that the vehicle was not included in a recall related to the failure. The failure mileage was 73,487.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594004,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2024","dateComplaintFiled":"06/12/2024","vin":"2FMPK3G91JB","components":"ENGINE","summary":"Coolant is leaking into cylinder 1 causing the engine to fail and needing to be replaced","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594009,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2024","dateComplaintFiled":"06/12/2024","vin":"2FMPK4K96JB","components":"ENGINE","summary":"Engine light came on. Running rough. Low engine coolant. Dealer said code was a misfire in Cylinder #2 and coolant was leaking into cylinder #2. Said engine needs to be replaced for $8300.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11594074,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2024","dateComplaintFiled":"06/12/2024","vin":"2FMPK3K93JB","components":"ENGINE","summary":"I own a 2018 Ford Edge Titanium with a 4 cylinder 2.0 Liter engine. After experiencing check engine light my local dealer stated I need a new engine because of a defect that causes coolant to leak into the engine\u2019s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure. The car does not run now and is parked. I HAVE READ SAFETY ISSUE REPORTS FROM MANY OTHER PEOPLE WITH THIS PROBLEM THAT HAS LEAD TO THE ENGINE MISFIRING BADLY CAUSING LOSS OF POWER AND CONTROL OF THE VEHICLE AND ALSO SOME CASES OF VEHICLE CATCHING FIRE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11593022,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2024","dateComplaintFiled":"06/07/2024","vin":"2FMPK4K97JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the vehicle failed to start. The contact stated that the pressure cap of the coolant reservoir was removed, and the vehicle restarted. The check engine warning light illuminated. Additionally, the contact stated that the engine was idling rough. The vehicle was taken to a dealer where it was diagnosed that the long block engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592772,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"06/06/2024","vin":null,"components":"POWER TRAIN,ENGINE","summary":"I have a 2018 Ford edge SEL with the 2.0 ecoboost engine in it that I just bought June 3rd, 2023. The engine light came on a couple weeks ago, so I took it to the dealership that I bought it from and found out the engine is bad because of coolant leaking into one of the cylinders. Upon further research I found that this is due to a design flaw in the engine by Ford but Ford has not recalled this engine. However Ford has recalled the 1.0 engines along with a couple others. I feel Ford should also recall the 2.0 ecoboost engine because this has been an ongoing issue for many people and the customers shouldn't have to pay for a new engine when it is a defective design that Ford even knows about but hasn't done anything","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592452,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2024","dateComplaintFiled":"06/04/2024","vin":"2FMPK3J98JB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking. An unknown message was displayed, and the check engine warning light was illuminated. The contact checked the coolant level and discovered that it was empty. The contact added coolant to the coolant reservoir; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #4, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 42,800.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592252,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"06/03/2024","vin":"2FMPK4J94JB","components":"ENGINE","summary":"I had my car serviced. I drove less than a mile and noticed the check engine light was on. I called the dealer to see if they could check it as I had to drive 120 miles round trip for a doctor\u2019s appointment that day. I was told it indicated a misfire but not to be concerned; I was told it was ok to drive. They cleared the error message and told me I was good to go. The check engine light came on sporadically for a week then stayed on permanently. I called on a Friday and got it in for diagnostics the following Monday (2 weeks from servicing date.) I was told after diagnostics that the coolant was low and they needed 2 hours to remove a spark plug and check cylinder 3. I was advised that they had seen this issue previously on other Ford vehicles and it was not a cheap fix if what they suspected was happening. The Service department later confirmed there was a coolant intrusion (coolant was leaking into cylinder 3.) I was told that this has been an issue for Ford and they have redesigned the block so this can no longer happen. It would just be a matter of time before the engine would be ruined on my vehicle (2018 Ford Edge with slightly over 52000 miles.) Ford knows they have a problem with the design of the engine of the 2018 Ford Edges but they are handling each vehicle individually instead of voluntarily fixing all of them. I do not have an extended warranty so they may offer some financial assistance for the repair but if I had warranty coverage it would be entirely covered. They are pricing assistance based on warranty coverage. Ford knows they have a problem; they have redesigned the engine to eliminate the coolant intrusion. A new redesigned engine is what the dealer would put in my vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11591577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2024","dateComplaintFiled":"05/30/2024","vin":"2FMPK4G91JB","components":"ENGINE","summary":"2018 Ford Edge, well maintained, 67k miles. Coolant is leaking into Cylinder 4 through is microhole that can cause the engine to explore. The dealership quoted me nearly $11,000 to fix. The car according to Kelley Blue Book is worth that much. This care should be recalled IMMEDIATELY. There is a class action lawsuit against for for this very problem. It is not safe and ford is totally scamming customers out of money based on a manufacturing defect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11591488,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2024","dateComplaintFiled":"05/30/2024","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated. The contact stated that the temperature gauge indicated that the engine had overheated. The vehicle was taken to the dealer where the vehicle was diagnosed, and the contact was informed that there was a hole in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall however, the VIN was not included in the unknown recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 78,000. The VIN information unavailable.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11590304,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"05/23/2024","vin":"2FMPK4J96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 5 MPH, the vehicle made an abnormal clicking sound. The vehicle was taken to the dealer, where it was diagnosed that the flex plate was fractured, and the engine short block was replaced. Additionally, the contact stated that the vehicle was experiencing rough starts and a rough idling. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in cylinder #1. The dealer determined that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 62,500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11590404,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"05/23/2024","vin":"2FMPK4K93JB","components":"ENGINE","summary":"Coolant system started to leak into the cylinders, causing both low-coolant and corrosion of the spark plugs. We contacted a Ford repair center and they said the only remedy is to replace the entire engine. Apparently this is a design flaw. The engine light started go go on in December 2024 and the problem has only gotten worse and worse since then.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11590174,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2024","dateComplaintFiled":"05/22/2024","vin":"2FMPK3J94JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 97,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589591,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2024","dateComplaintFiled":"05/20/2024","vin":"2FMPK3K93JB","components":"ENGINE","summary":"Car began bucking at first and running rough about 82000 miles on it I changed plugs and shortly after it started again. It began to over heat when I drove from Maine to KY. I found it was low on Coolant. I had to fill it again a month or so later. Mechanic did not find any coolant leaks. I brought it to ford and they told me coolant was getting into the cylinders and I need an engine replacement. I am [XXX] drive like an old man and no reason engine should fail the way I drive I understand Ford recalled the 1.5 echo boost but not the 2.0 and they were made with the same defect. They are aware of this and redesigned the engine. It cost me 6.000 dollars to fix at a time I am nearing retirement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11588443,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2024","dateComplaintFiled":"05/13/2024","vin":"2FMPK4J90JB","components":"POWER TRAIN","summary":"Two days after I bought this car I took it back to the dealership and told them that there was something wrong with the car. It didn't drive right and when I would put the car in reverse I felt a \"flutter\" feeling. After they finally got me in to have it looked at, they told me that there was nothing wrong with it. A few months later I took it back to another local Ford dealership after I got a notice in the mail about the transmission. It was not a recall. They also told me there was nothing wrong with it. At this point it would shift hard every now and again. about a month and a half ago, I was driving and a wrench light showed up on my dash. I had a mechanic hook it up to the computer and it was giving me codes P0741-00. I took it to Ford and had them run a diagnostic on it and they called me and told me that I needed a transmission overhaul. If they had fixed it the first two times I had it in to be looked at I wouldn't be without a car right now. I have been in contact with Ford Motor Co also and they are now saying that I still have to pay out over $3200 that I don't have. They were supposed to reach back with me on Fri and still have not heard from them.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11588492,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2024","dateComplaintFiled":"05/13/2024","vin":"2FMPK3J93JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact had the vehicle jumpstarted; however, the check engine warning light was illuminated. The contact stated there was white smoke coming from the exhaust pipes. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant was leaking into the engine, and the engine needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11587978,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2024","dateComplaintFiled":"05/10/2024","vin":"2FMPK4J96JB","components":"ENGINE","summary":"Coolant Leaking Into Cylinders. Ford had already noticed this issue that coolant intrusion into the cylinder with tons of 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine. They have never recall, replace, or even try to fix this issue. It very easily causes engine overheated which is a significant risk. Please consider to have them do a nationally recall and help people on the way to be safe! Thank you","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11588097,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2024","dateComplaintFiled":"05/10/2024","vin":"2FMPK3K92JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the engine was overheating, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The low-coolant warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that coolant was leaking into the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 74,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11587659,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2024","dateComplaintFiled":"05/08/2024","vin":"2FMPK4K91JB","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle briefly jerked, after which the contact heard an abnormal sound emanating from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 93,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11587518,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2024","dateComplaintFiled":"05/07/2024","vin":"2FMPK4J92JB","components":"ENGINE","summary":"Engine failed due to coolant intrusion on cylinder two! Been experiencing coolant loss with no evidence of where it was going. Have had multiple pressure tests performed with no results of a leak. Started experiencing a spurts of misfire when accelerating up hill or on a high at speeds of 60-75MPH, inconsistently. Happened again on 05/07/2024, called my local dealership and was advised to bring it in to have a tech take a drive. On that drive he was able to replicate misfire to the point a check engine light appeared while my edge was experiencing misfire. When misfire stopped engine light shut off. Once we were back the tech performed diagnostic measures and found coolant spewing into the engine. Resulting in the need of a new engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11586932,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2024","dateComplaintFiled":"05/04/2024","vin":"2FMPK4K97JB","components":"ENGINE","summary":"My car is only 6 years old. I have maintained my car for the past 5 years of ownership. My car now needs a complete engine replacement due to coolant leaking into the cylinders. This was looked at by my local Ford dealership. After reading through other reviews it appears that other owners have experienced the exact same issue. I also was told my the dealership that Ford Escapes experienced the exact same issue and there was a recall. My car shakes and rattles and is unsafe to drive. I was told my the dealership that I could still drive it, but it is unknown when the engine will completely fail. I am a mom of two children and I cannot drive a car that could just randomly fail! My check engine line appeared about 2 weeks ago before I could get an appointment to be seen.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11586748,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2024","dateComplaintFiled":"05/03/2024","vin":"2FMPK3K93JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the contact became aware of an abnormally strong gasoline odor. Additionally, there was white smoke coming from the tailpipe. The contact stated that while inspecting the vehicle, the contact became aware that the engine was blown. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with low compression coming from the engine and a failure of the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 42,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11586766,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"05/03/2024","vin":"2FMPK3G94JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to Technical Service Bulletin: 22-2133 (Coolant in Cylinders, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11586584,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2024","dateComplaintFiled":"05/02/2024","vin":"2FMPK3G9XJB","components":"ENGINE","summary":"while driving, engine went to full hot and shut down some cylinders, decreasing power, in traffic. causing the car to slow down and others had to avoid me. mechanic found the block is cracked, but this VIN # was not included in the recall. cost is $8000.00 to replace engine at less than 70,000 miles. Ford is no help. No warning lamps, until the event, then check engine light and temp gauge going full hot.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11586594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2024","dateComplaintFiled":"05/02/2024","vin":"2FMPK4G96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the engine was misfiring. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that cylinder #2 was misfiring. The dealer replaced the coil pack; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that there was a coolant intrusion in cylinder #2 and in the oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 56,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11586302,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2024","dateComplaintFiled":"05/01/2024","vin":"2FMPK3J91JB","components":"POWER TRAIN","summary":"The Ford Edge 2018 has a common issue with its transmission - it fails to start at low mileage, causing the car to lose power unexpectedly. This could lead to dangerous situations and potentially render the car completely uncontrollable. Ford dealers acknowledge that it's a common problem for this model, but they do nothing about it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585362,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2024","dateComplaintFiled":"04/26/2024","vin":"2FMPK4J97JB","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"I had my 2018 Ford Edge in Gerald Jones Ford Lincoln dealership services department at Augusta, GA on [XXX] (soonest appointment schedule available) due to check engine light turning on that I detected on [XXX] According to their diagnosis, my vehicle is now in need of total engine rebuild/replace. On [XXX], 12 days prior to the check engine light turning on, my vehicle was at the dealership for its regular maintenance (oil change, tire pressure, top off fluid, etc.) that also included a multi-point inspection. There were no engine issues detected on the vehicle 12 days prior. All of a sudden, 12 days later, the vehicle's engine light turned on and now in need of serious repair. This vehicle has less than 40k mileage. I did some research and based on submitted complaints online from other vehicle owners, I became aware that there are known issues to the engine design causing misfires and coolant leaking into the combustion chamber/engine that is specific to my vehicle's make and model. Ford has not issued a recall but many have reported similar if not exact problems I am experiencing. I reached out to the dealership's General Manager on [XXX] regarding my concerns. I also called his number on [XXX] and left a voicemail message. It has been 3 business days and I have not received any email response or callback from the General Manager. At the moment, I have the vehicle in my possession while I am trying to deal with the current situation. fINFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584999,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2024","dateComplaintFiled":"04/24/2024","vin":"2FMPK4J96JB","components":"ENGINE","summary":"Right after I returned home from a 1500 mile trip on a Saturday, my car started having an issue starting. Once I got it started and drove to the store, the Service Engine Soon light came on so I returned home. I checked the owners manual & it said I could drive 50-100 miles so I did make some required stops on Sunday. Had an issue starting the car again. On Monday I called a repair shop & took it in to them on Tuesday morning. They diagnosed the problem as Engine Intrusion - an internal issue causing coolant getting into the engine. They found coolant on the pistons & the TSB says to replace the engine. I contacted Ford Customer service & they had me bring it to a Ford Dealer - who diagnosed the same issue. I have followed all of Ford's maintenance recommendations for my car. If the issue had happened while on my trip home, I would have hesitated to stop so could have risked my safety or others.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584823,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2024","dateComplaintFiled":"04/23/2024","vin":"2FMPK3J9XJB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that coolant intrusion into the cylinders had damaged the engine, and the engine needed to be replaced. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 73,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"04/21/2024","vin":"2FMPK4J90JB","components":"ENGINE","summary":"Due to a Ford design flaw my car has experienced what is called \"coolant intrusion\". TSB 19-2346. My check engine light appeared, solid in color and I brought it in for service/check on [XXX] at Apple Ford in Shakopee, MN. Diagnostics showed a P0302 Cylinder 2 misfire detected. The car was running rough on start-up and idle but once warm would run fine. Replaced all spark plugs & boots as it appeared some corrosion occurred on them. On [XXX] in the AM I was leaving my house to go to work. I pulled out from my townhouse complex onto the road and my car would not accelerate leaving me in the middle of the road. I had to shift my car into neutral and back into drive to be able to move from the middle of the road. Thankfully no other cars were coming at the time to avoid a collision. Once I was back in drive my car would accelerate but the check engine light came back on. I brought it into the dealership on [XXX] and the same code came up P0302 of a cylinder 2 misfire. I was unable to be without a vehicle so I continued to drive it. Thursday the check engine light was no longer illuminated. It did not come back on. I decided to still have it checked as I did not want to be stuck in the middle of the road again unable to accelerate with my child in the car. Dropped it back off Friday night for them to diagnostic again on Saturday AM. I was then called and told I was needing to replace the entire engine due to the design flaw of Ford. Coolant was leaking into cylinder 2 causing the misfire. The only fix is to get a new engine. My car is currently at the Apple Ford Shakopee dealership awaiting the possibility to be fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584004,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2023","dateComplaintFiled":"04/19/2024","vin":"2FMPK4J98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving from a complete stop, the vehicle shuddered, and the engine was misfiring. The contact stated that the failure had been recurring mostly during cold starts. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the cylinders. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an unknown recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11584164,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"04/19/2024","vin":"2FMPK3J91JB","components":"ENGINE","summary":"In 2015 Ford Motor Company made an engine block modication on the 2.0 Liter Ecoboost (USA made) engines in an effort to keep the turbo boosted engine running cooler. The engine was used till 2019 in Edge and Escape models. For 2020 to current year the engines were redesigned ending the problem. At the end of 2023 I began experiencing a rough idle at times, check engine light displaying, white smoke from the exhaust and intermittent stalling. I was advised by a Ford dealer that I had coolant in my #3 cylinder indicating the problematic block. Ford's TSB (#19-2346 12/19/19) fix was a new engine assembly and also stated itcould result in a engine fire. A estimate roughly $8800.00. I purchased the Edge September 2022 with 32,000 miles. Ford would not extend any warranty coverage since the 5yr drivetrain warranty had passed. Currently the like new Edge (40K miles) sits in my driveway because my daughter is affraid to stall in traffic again with her 7 year old with her. I researched and found the NTSB made Ford perform a recall on 2012-2015 1.5 liter ecoboost engines due to similar problems.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583804,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2024","dateComplaintFiled":"04/18/2024","vin":"2FMPK3J95JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 208 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. No warning lights were illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 84,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583624,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"04/17/2024","vin":"2FMPK4J93JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion had caused the engine to misfire, resulting in damage to the engine and requiring for the engine to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 74,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11583247,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2024","dateComplaintFiled":"04/16/2024","vin":"2FMPK3J96JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the vehicle was shuddering with white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who replaced the spark plugs; however, the failure recurred. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #2 and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 61,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11582329,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2024","dateComplaintFiled":"04/11/2024","vin":"2FMPK4K96JB","components":"ENGINE","summary":"On [XXX], at a little less than 80,000 miles, the service engine soon light came on one day and my car ran rough. However, it went off for the next day and ran fine, but went back on a few days later and ran rough once again. I took it the Liberty Ford in Parma, OH on [XXX]. They performed an electronic engine diagnostics and determined that the vehicle did run rough and that there was a miss fire in cylinder 3. Based on the Ford bulletin related to this engine, they followed procedure and performed a tune up and replaced the cylinder. I was advised that the bulletin also indicated that there could be a coolant intrusion into the engine assembly. However, Ford requires the service department to follow the process and that is why they did the cylinder replacement. If the engine light came on again in the next few hundred miles, it could be the engine and I should bring it back in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581867,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"04/09/2024","vin":"2FMPK4K95JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed and determined that the head gasket was cracked, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 79,500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581917,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2024","dateComplaintFiled":"04/09/2024","vin":"2FMPK3K90JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while idling, the vehicle was blowing cold air while the heater was activated. The contact then inspected the coolant level and discovered that it was low and added a gallon of antifreeze. No warning light illuminated. The contact mentioned that a gallon of antifreeze needed to be added every week. The vehicle was taken to an independent mechanic where it was diagnosed that there was a coolant leak and that the failure was related to TSB 22-2229. The dealer was contacted and it was confirmed that the VIN was not included in a related recall. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer was notified of the failure and referred to the NHTSA Hotline. The failure mileage was 127,000. The contact is requesting her vehicle to be added to the recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581918,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2024","dateComplaintFiled":"04/09/2024","vin":"2FMPK4AP2JB","components":"VISIBILITY/WIPER,VISIBILITY","summary":"When I got into my vehicle one morning after it had been parked outside overnight the panoramic sun/moonroof glass looked like it had big cracks throughout, but initially thought it was just puddled water outlines since we'd had a good rain event overnight. After vehicle dried later that day I still saw the lines and when I investigated I could feel the cracks/crevices in the outer glass but it had not cracked on the inner layer of glass. I am not certain if that cracking happened overnight in the rain and/or night cold temp fluctuations in WI, or whether it had started smaller earlier in the week and hadn't immediately noticed it. I am not aware of any stones or hail hitting it that could have pinpointed the cause & and the repair technicians did not find any indication of an impact point which could have been the starting point. I have been limiting my driving until I get it fixed to ensure it doesn't either crack all the way thru and let moisture inside and cause interier damage or completely break apart and fly off into roadway while I'm driving","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581356,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2024","dateComplaintFiled":"04/05/2024","vin":"2FMPK4J9XJB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that coolant had leaked into the cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 107,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581363,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2024","dateComplaintFiled":"04/05/2024","vin":"2FMPK3K9XJB","components":"ENGINE","summary":"[XXX] 2018 FORD EDGE TITANTIUM: [XXX] Engine failure due to coolant intrusion into the cylinders of the Ecoboost 2.0 engine [XXX]. Coolant leaks into the cylinders which leads to corrosion of the piston, gasket, and other parts in the engine causing engine failures and misfires and eventually can trigger a full-blown fire. For this reason, there was a Ford ecoboost coolant leak recall. There has been no fire, but the Ford dealership states that the engine needs replacement due to coolant leaks into the cylinders. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581185,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2024","dateComplaintFiled":"04/04/2024","vin":"2FMPK3K95JB","components":"POWER TRAIN,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the engine started to overheat. The contact was able to move the vehicle to the shoulder before taking the vehicle to the dealer. The dealer determined there was a crack in cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11580629,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"04/02/2024","vin":"","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at slow speeds, the vehicle began to buck when the accelerator pedal was depressed. The vehicle was slow to respond when the accelerator pedal was depressed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact to add two bottles of fuel cleaner to the fuel. The mechanic was unable to duplicate the failure. The vehicle was taken to the local dealer, where it was diagnosed that the torque converter needed to be replaced. The contact was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 75,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11580707,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2024","dateComplaintFiled":"04/02/2024","vin":"2FMPK3G9XJB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the vehicle was experiencing coolant intrusion in cylinder #2, causing the engine to misfire. The contact related the failure to TSB Number: 19-2346 with NHTSA ID Number 10169807 (Engine and Engine Cooling). The contact took the vehicle to the dealer where it was diagnosed that the engine had failed and confirmed it was because of a misfire within cylinder #2. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not included in a recall nor was the repair covered under warranty. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 86,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11580785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2023","dateComplaintFiled":"04/02/2024","vin":"2FMPK4APXJB","components":"STEERING","summary":"Adaptive steering fault and steering wheel is off center when driving. Ford dealer can\u2019t figure out problem. A serious safety concern.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11580507,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2024","dateComplaintFiled":"04/01/2024","vin":"2FMPK4G94JB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the Coolant Level Low message displayed, and there was white smoke coming from the exhaust pipe. The vehicle experienced rough idling. The contact pulled over and turned off the vehicle to cool down the engine. The vehicle was able to restart after several attempts. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Technical Service Bulletin: 19-2346 (Coolant in Cylinders, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The failure mileage was approximately 130,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11580133,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2024","dateComplaintFiled":"03/29/2024","vin":"2FMPK4J97JB","components":"ENGINE","summary":"Smelled gasoline under the hood? Technican ran test of engine and here is his report: \"Checked the engine light found multilpe codes, I looked up the codes and they all said replace the engine. Did a headgasket test and found the headgasket is bad and that the coolant smells like fuel also.\" I was advised not to drive the vehicle! The car has only 58,208 miles on it, as senior citizen my acerage is less than 10,000 miles a year. I replaced the engine --$6,178.08. I have also been advised that I may have transmission problems. A search of the web to check for recallssrongly suggests I am not alone as this problem had been identified by other EDGE owners nation wide! I feel the Ford Motor Company has a major responsibilty for the defect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11579335,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2024","dateComplaintFiled":"03/25/2024","vin":"2FMPK4K96JB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"Ford Ecoboost 2.0 engine in my 2018 Ford Edge failed at 71,945 miles due to cooling leaking into cylinder #2. Engine started rough for about two weeks but leveled out after about 5 seconds. When the check engine light came on while my wife was leaving home, we stopped driving the car until I could get an appt with Conway Heaton Ford in Bardstown KY. There the engine was found to have coolant leaking into the #2 cylinder. Dealer said the car was unsafe to drive and the engine needed to be replaced. They would not return the keys to me due to the safety hazard the car had become. Engine was replaced on [XXX] at a cost of $6916.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11579170,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"03/24/2024","vin":"2FMPK4K98JB","components":"ENGINE","summary":"In early 2023 I was driving on the highway and the engine shut down with a low coolant message on the dashboard. After a couple different trips to different mechanics, the local Ford dealer determined there was coolant intrusion in the engine block due to a cracked block. On approx 4/10/23 we ordered the vehicle to be fixed at a cost of $7329.04. Ford customer service was unwilling to help with the issue. This is a known issue among ecoboost Ford engines of this generation. So much so that there was a recall for the 1.5l engines(this is a 2.0l). We called Ford customer service who seemed like they were going to help at first but once the supervisor came on she told us she would not help and \"if we truly cared about our vehicle we would have purchased an extended warranty\". I personally know 4 other people who have been struck by the ecoboost bug and have had to replace their engines due to the coolant intrusion issue. This issue is a safety issue as the vehicle will shut down once it rears its head.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11578863,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"03/22/2024","vin":"2FMPK3G94JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that upon start of the vehicle, the check engine warning light intermittently flashed on the instrument panel. The vehicle was taken to a dealer where a diagnostic test was performed, and it was discovered that there was coolant intrusion into cylinder #2. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11578140,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"03/18/2024","vin":"2FMPK3J93JB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"First indication of an issue was when the check engine light illuminated (2/1/2024). I took car to an independent repair shop who identified the codes as PO304 - misfire cylinder 4 and P0316 - misfire on start up. Borescope revealed coolant leaking thru #4 cylinder wall & cylinder #1 showing stream of coolant from cylinder head gasket. Ford TSB recommends long block engine replacement due to coolant intrusion in the engine. The car remained parked from 2/2/24 to 3/13/2024. 3/13/2024. On 3/13 I took the car to the local Ford dealership whose service department confirmed the original diagnosis. Safety issue - coolant intrusion into the combustion chamber could induce an engine fire or cause the engine to seize up while being driven. The car is still at the Ford dealership. The mileage when the CELcame on was 72944 miles. Current mileage approximately 72960. Toatal cost to repaired quoted at $ 9,110.01.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11577791,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2024","dateComplaintFiled":"03/16/2024","vin":"2FMPK3G99JB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"2018 Ford Edge purched certified pre-owned in Novemeber 2023. In February, engine light displayed after diagnostic was ran, we were told that there is a coolant intrusion and we would need to replace the entire engine, approximately $8k. Ford Autonation, Valencia and Ford customer service directed us to contact you so we can report the coolant issue which is a known recall for Ford Edge. The VIN number doesn't fall within the recalled models, but since our vehicle is having the same issue, Ford told us to report this issue to you so that the VIN or Factory can be included in the recall. Ford case # CXH01736957. Car is currently at the Ford Autonation, Valencia Service dept.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11577606,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"03/15/2024","vin":"2FMPK3K9XJB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the vehicle was idling abnormally rough. The contact stated that the vehicle shuddered, and an abnormal odor was detected, and white smoke was observed coming from the exhaust. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed as coolant intrusion with coolant leaking into cylinder #3. The vehicle was not repaired due to the cost. The contact was informed of Customer Satisfaction Program: 21N12. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11577375,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2024","dateComplaintFiled":"03/14/2024","vin":"2FMPK3J9XJB","components":"ENGINE AND ENGINE COOLING","summary":"The contact's wife owns a 2018 Ford Edge. The contact stated while his wife was driving 65 MPH, the message \"Engine Hot\" was displayed and the vehicle was overheating. The contact's wife pulled to the side of the road and allowed the engine to cool down. The contact stated that his wife turned on the hazard lights and drove to the nearby residence at slow speeds. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was 70,642.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11576862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"03/12/2024","vin":"2FMPK4J91JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact self-diagnosed the vehicle and retrieved DTC Code: P0303 (Cylinder 3 Misfire Detected). The contact replaced the ignition coils; however, the failure recurred with the engine coolant overheating message displayed. Upon inspection, the contact discovered the engine coolant was low and there was coolant intrusion into the engine. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 62,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11576997,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2024","dateComplaintFiled":"03/12/2024","vin":"2FMPK4J93JB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"The heating in the car was not working. Then one morning the car started overheating and the check engine light came on. Taken to dealer to find the coolant was low and that it was leaking into cylinders 2 and 3 and now the engine needed to be replaced. This is an $8000 plus repair on a car I just bought for $20000 with under 75000 miles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11576661,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2023","dateComplaintFiled":"03/11/2024","vin":"2FMPK4J92JB","components":"WHEELS","summary":"The contact owns a 2018 Ford Edge. The contact stated that upon taking the vehicle to the dealer for regular tire maintenance, he was informed that the lug nuts were defective. The contact stated that it was suggested that the lug nuts be cut off and replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 79,500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11576256,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2024","dateComplaintFiled":"03/08/2024","vin":"2FMPK3K9XJB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle began to idle abnormally rough, and the contact observed white smoke coming from the exhaust. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. The check warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into cylinder #3 had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 110,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11576062,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2024","dateComplaintFiled":"03/07/2024","vin":"2FMPK3J87JB","components":"STRUCTURE","summary":"The contact owns a 2018 Ford Edge. The contact stated while opening the front driver\u2019s side door, there was a squeaking sound and the contact had to hold the door to keep if from bending towards the front of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575769,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2024","dateComplaintFiled":"03/06/2024","vin":"2FMPK4G99JB","components":"FUEL SYSTEM, GASOLINE,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 30 MPH, the vehicle stalled while approaching a stop light. The vehicle continued to stall when it came to a stop. Several unknown warning lights were illuminated. There was an abnormal fuel odor was detected on the interior of the vehicle. A message that the accessories were available was displayed. The vehicle was taken to an independent mechanic, who checked the battery. The contact called the local dealer, who informed the contact about scheduling an appointment. The vehicle was not diagnosed or repaired. The contact called the manufacturer and was referred to the NHTSA Hotline. The failure mileage was approximately 53,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575785,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2024","dateComplaintFiled":"03/06/2024","vin":"2FMPK4J9XJB","components":"POWER TRAIN","summary":"Summary: Some 2015-2018 Edge equipped with a 2.0L EcoBoost due to coolant intrusion into engine which could cause the potential for engine fires and failure, misfires, collision risk, and costly repairs. Vehicle did not exhibit a low coolant level, white exhaust smoke did not run rough. Automaker knew about the Ford EcoBoost engine defect since 2010 based on pre-production testing and complaints made by consumers to the NHSTA but didn\u2019t address the cause of the problem. Now I have to pay $10,000 parts and labor!!! Called Ford Customer Service. No assistance unless a recall is sent.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2024","dateComplaintFiled":"03/05/2024","vin":"2FMPK4K95JB","components":"ENGINE","summary":"Coolant intrusion into the cylinder. This is a known issue by Ford for a 2018 Edge. The repair calls for replacement of the long block assembly. Since this is a known issue, Ford needs to issue a recall for full replacement, even after warranty expires. This vehicle currently has 74,000 miles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575244,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2023","dateComplaintFiled":"03/04/2024","vin":"2FMPK4J97JB","components":"ENGINE","summary":"Check engine light will appear. Vehicle is blowing number two cylinder along with spark plug every two weeks. It is going through large amounts of antifreeze. Drives as if it is bogged down and shifts very hard and loud. While driving is shakes from front end. I have brought vehicle to a master mechanic and has started that the head gasket will eventually break or could catch fire. This is a on going issue at this time.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11575303,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2024","dateComplaintFiled":"03/04/2024","vin":"2FMPK3K99JB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"Car started to misfire and engine light came on. I took it to the autobody shop and was told I have coolant leakibg unto the combustion chamber and my car needs a new engine!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11574222,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2024","dateComplaintFiled":"02/27/2024","vin":"2FMPK4K93JB","components":"ENGINE","summary":"The contact's son owns a 2018 Ford Edge. The contact stated while her son was driving at an undisclosed speed, the low coolant warning light illuminated. The contact's son drove the vehicle to his residence and parked the vehicle. The next day, the contact\u2019s son attempted to start the vehicle however, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with a failed engine and that the engine needed to be replaced. The contact was informed that the engine failure was due to coolant leaking into the cylinders. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 77,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11572519,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2024","dateComplaintFiled":"02/17/2024","vin":"2FMPK3J92JB","components":"ENGINE","summary":"My car began running rough and a check engine light came on. I took it to a reputable repair shop and the car presented a code indicating a problem with cylinder #4, so they proceeded with a routine tune up. The problem (rough idle and check engine light), then the heater quit working then without any warning the engine coolant temperature warning light came on. The shop examined the car to discover coolant was leaking into the cylinders. This problem is a known defect apparently, known not by me, but by the Ford Motor Co who sold this car with an engine they knew was defective and did not ever warn me. I am grateful the light came on while I was in the city and not out on an isolated highway somewhere without cell service. This is a very dangerous situation. My engine cannot be repaired it has to be replaced! There was no cracked manifold, no blown motor, just this leakage that is the result of a serious design flaw, so serious that Ford quit manufacturing the engine and replaced it with a Series 2 version (it is an ecoboost engine) and my new engine will be the Series 2. I can't even buy the original engine as it has been pulled from the market. But my car was sold new to me in August, 2018 with this flawed engine. I am including pictures the mechanic has taken of the coolant in the engine. The mechanic would not allow me to pick up my car and drive it after discovering this issue as he said it was a safety issue and could lead to my or other driver's injury or fatality. That's pretty serious. the engine replacement is going to cost me $8700 plus the cost of the previous repairs and a rental car for a week while the car is repaired. That is a lot of money for a widow.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11572159,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2023","dateComplaintFiled":"02/15/2024","vin":"2FMPK4K96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while operating the vehicle, the check engine warning light remained illuminated, and the vehicle was vibrating abnormally. The vehicle was taken to the local dealer who diagnosed that coolant was discovered in cylinder #1, causing a crack in the engine long block. The contact was informed that the engine needed to be replaced. Additionally, the transmission pressure plate had failed causing the vehicle to vibrate. The vehicle was not repaired. The failure mileage was 98,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11571815,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2024","dateComplaintFiled":"02/14/2024","vin":"2FMPK4J99JB","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 45\u201350 MPH, the check engine warning light illuminated. While starting the vehicle, the check engine warning light illuminated, and the wrench symbol was displayed. While driving at an undisclosed speed, the vehicle was shaking and slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed that a torque replacement was needed. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 18V390000 (Power Train). The failure mileage was approximately 126,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11571197,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2024","dateComplaintFiled":"02/10/2024","vin":"2FMPK4G94JB","components":"VISIBILITY/WIPER","summary":"Windshield wiperblades motor out not working. On wiper blade makes a noise the other wiper blade comes up and doesn't go back down","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569904,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2023","dateComplaintFiled":"02/05/2024","vin":"2FMPK3G97JB","components":"ELECTRICAL SYSTEM","summary":"I recently bought my car and the battery light was on when I test drove it. They told me to bring it back and they would fix it. That it was a sensor problem easy to fix. I have brought the car back multiple times. They put a whole new sensor system in, new battery, and just recently rebuilt the alternator. As I was driving the car home, the light went on again it comes on a few times in the day, and eventually goes off by itself. None of the mechanics know what to do now. I looked up on Google if there were any recalls on my car and read something about\u201d the power supply cables at the starter, and the alternator may not have been properly secured, possibly resulting in an electrical arc. \u201c I\u2019m thinking, possibly could this be it? The light that comes on says charging system service now in red and there is a picture of at battery. I do not feel safe, especially not knowing what the problem is.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11569509,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"02/02/2024","vin":"2FMPK3G94JB","components":"UNKNOWN OR OTHER,WHEELS","summary":"2024- 2/1 issue with lug nuts. Purchased 4 new tires July 2023 at Walmart... The only time all 4 tires had been removed for new tires. Now 2/1 the lug nuts are swollen and no good. Walmart or Ford Problem?? Now it is my problem to replace. 1 year into the car the transmission was relaced, 2 years in the motor. 5 Star I do not think so.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11565744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"01/16/2024","vin":"2FMPK4K90JB","components":"ENGINE","summary":"I was driving to a client and while on the interstate the alarm for engine temperature high came on. I pulled off immediately and put my emergency flashers on. I turned off the engine and waited 15 minutes as the manual said to do. I immediately went to buy anti freeze because it was low which was strange because we had the vehicle for two months at this point. Once I put the coolant in I checked the oil and it was fine. The car was ok and ran fine for about 1 week.We had made several calls to the dealership to have it repaired but they would not tow it at first until.ot broke down. Three weeks later. I called Ford because there is a class action lawsuit against them for failing to notify owners of a possible defect with the leak in engine coolant. Now the car needs a new engine because of a blown head gasket which the car was not driven very much after the initial incident happened it was only driven when we thought it was okay we did not know how serious the problem was until we researched the fact that it could have caught on fire it could have broke down in the middle of the highway thankfully the day that it broke down I was getting ready to take my son to school and it stopped right there in the middle of the driveway I could not get it to my parking spot so it was almost in the middle of our street. They finally agreed to have it towed without payment from us because we did not know about any issues and this came on all of a sudden with the car being not that old we did not expect this to be a problem or did we know how serious it was if someone from the dealership or someone from Ford would have let us know that there was a potential engine coolant problem then we could have had it remedied much sooner but with the dealership being many miles away we could not drive it there to have it serviced. I talked to Ford and they said to call or report it to the place I'm reporting it to right now because they said there's nothing they can do to help.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564603,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2024","dateComplaintFiled":"01/10/2024","vin":"2FMPK3K98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 65 MPH, the vehicle was making a loud noise, driving rough and there was white smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and repaired. The independent mechanic performed a spark plug and coil repair; however, the failure persisted. The contact was referred to the dealer for assistance. The vehicle was taken to the dealer and was diagnosed and determined that engine coolant had leaked into the cylinder and head gasket. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired due to cost. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564440,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"01/09/2024","vin":"2FMPK3J9XJB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated, with the check engine warning light illuminated. Additionally, the vehicle was shaking and vibrating and there was a liquid swishing sound coming from the dashboard area. The vehicle was taken to the local dealer who diagnosed an engine misfire in cylinder #4, with coolant in the engine. The contact was informed that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 78,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564494,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2024","dateComplaintFiled":"01/09/2024","vin":"2FMPK3G95JB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"Coolant leaking into the cylinders. Repair is a new engine block. Nothing can be done to prevent it. Ford even has a technical service bulletin about the problem but have not recalled the vehicle for the issue. Car has only 82000 miles and is a 2018 and now having to pay for a new engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564126,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2023","dateComplaintFiled":"01/08/2024","vin":"2FMPK3K94JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into cylinder #2. The dealer informed the contact that the failure was related to and unknown recall campaign; however, the VIN needed to be included. The coils were replaced; however, when the vehicle was returned to the dealer a second time no repairs were made. The manufacturer was made aware of the failure where it was confirmed that the VIN was not included in a recall. The contact was referred to NHTSA Hotline to file a complaint. The approximate failure mileage was 73,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564171,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2024","dateComplaintFiled":"01/08/2024","vin":"2FMPK3K85JB","components":"WHEELS","summary":"The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was at the dealer for routine maintenance, he was informed that the lug nuts were swollen. The dealer replaced the set of lug nuts. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11563317,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2023","dateComplaintFiled":"01/03/2024","vin":"2FMPK3G91JB","components":"ENGINE","summary":"After noticing the car ran rough at start up, the \"check engine\" light illuminated and white smoke appeared under the vehicle, the car was immediately towed to a Ford dealership. Because of the smell and white smoke, it was known that this issue was with the antifreeze/coolant for the vehicle. Once towed and checked out, the service provider found coolant had leaked between cylinders 2 and 3. This was caused by a leaking head gasket and/or faulty design of the engine's coolant system. Because of the leakage, the service department of the Ford dealership contacted me and told me that I would need the long block replaced and it is costing me $4,723.66 to repair a problem that was a manufacturing issue. This issue is a safety concern because the leakage causes the engine to overheat and either shut down or catch fire from the coolant being in the wrong spot. Thankfully, my family is unharmed because I noticed the issue, but this is something that should be repaired. The vehicle only has 75,000 miles on it as a 2018. The standard warranty was expired, but the vehicle should be able to last longer than this mileage without having an engine replaced. This is a well known issue with this vehicle, as a Technicians Service Bulletin has bee made for it. Due to the safety issues, I believe that Ford should be responsible for this cost and a recall should be made to ensure the safety of Ford Edge drivers. I know that other models of Ford vehicles have been recalled and are experiencing the same problems.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11563160,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2023","dateComplaintFiled":"01/02/2024","vin":"2FMPK3K90JB","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"My vehicle has the 2.0 Ecoboost 2018 engine has developed a misfire in the number 2 cylinder. Vehicle is at a Ford dealership engine block has a manufactured defect coolant leaking into cylinder. I purchased lifetime power train warranty no Ford is trying to refuse to repair because. I performed some of the oil changes on the vehicle. Oil has nothing to do with the defective engine block or head on the engine. Ford is very much aware that there is an issue with the 2.0 Ecoboost engine and has fell to do anything for consumers.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11562545,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2023","dateComplaintFiled":"12/29/2023","vin":"2FMPK3G90JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, the temperature gauge increased rose to an elevated level. The contact stated that the vehicle was losing coolant. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that there was coolant and water intrusion in cylinder #3, which caused the engine failure. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified about the failure. The failure mileage was approximately 48,800.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11562007,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2023","dateComplaintFiled":"12/27/2023","vin":"2FMPK4G96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving and coming to a complete stop, the heater started blowing cold air. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking into the oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a second dealer, Groove Ford (10039 E Arapahoe Rd, Centennial, CO 80112), who diagnosed that coolant was leaking into the engine oil. The second dealer determined that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11562169,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2023","dateComplaintFiled":"12/27/2023","vin":"2FMPK3G93JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that when starting the vehicle in the morning, the vehicle was idling rough with an abnormal amount of smoke coming from the exhaust. The contact stated that after the engine had warmed up, the rough idling ceased; however, the check engine warning light remained illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 76,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11560648,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"12/18/2023","vin":"2FMPK3J97JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that there was a misfire on cylinder #4. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, who diagnosed a failure with the head gasket. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 65,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11560704,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2023","dateComplaintFiled":"12/18/2023","vin":"2FMPK4K9XJB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the vehicle idled rough, and the contact observed white smoke coming from the exhaust. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine causing damage to the engine and a misfire in cylinder #4. The contact was informed that the long block needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 107,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11559711,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"12/12/2023","vin":"2FMPK3G90JB","components":"POWER TRAIN,ENGINE","summary":"2.0 Ecoboost complete failure Engine thermostat failure","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11558954,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2023","dateComplaintFiled":"12/07/2023","vin":"2FMPK4K90JB","components":"ENGINE","summary":"The vehicle would run rough and falter upon cold start. The \"check engine\" light activated. The code indicated a misfire in cylinder #2 \"permanent\". The local Ford Dealership diagnosed the issue and informed me that coolant was getting into the cylinder and could eventually cause the engine to fail and pose a safety issue. The vehicle probably had 74,000 or less when I first noticed the symptoms. Initially, I replaced all the ignition coils and spark plugs, but it did not resolve the issue. At time of engine replacement, the vehicle had 76,195 miles on the odometer.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11558761,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2023","dateComplaintFiled":"12/06/2023","vin":"2FMPK3K98JB","components":"ENGINE","summary":"My 2018 Ford edge is needing an engine replacement. This is related to a technical service bulletin that Ford motor company released in December of 2019. TSB, 19-2346 and TSB22-2229. I am still covered under an extended warranty and powertrain warranty but they warranty companies are telling me because I had one oil change laps by 1,900 miles that it is not covered under warranty. Regardless, if it is covered under warranty or not, this should be something that Ford motor company pays for. Considering it is a known issue, there are open class action, lawsuits, and open forms about these recalls that haven't yet been called recalls.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11557948,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2023","dateComplaintFiled":"12/01/2023","vin":"2FMPK3G99JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the vehicle experienced a rough start. The check engine warning light was illuminated. The vehicle was taken to the dealer, where DTC Code: P0301 was retrieved. The dealer determined that there was coolant intrusion into the engine. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 19-2208. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the Service Campaign. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,570.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11557701,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2023","dateComplaintFiled":"11/30/2023","vin":"2FMPK4K98JB","components":"WHEELS","summary":"The lug nuts are bulging and won't come off which as needed then the wheel can't as well. Just had new tires put on which the shop had to destroy one to get the wheel off. If a flat tire occurred I would not be able to take off a wheel and change it. I have heard this is a problem on the design for many Ford vehicles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11555298,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2023","dateComplaintFiled":"11/15/2023","vin":"2FMPK4G97JB","components":"POWER TRAIN,ENGINE AND ENGINE COOLING","summary":"coolant leak into engine cylinders 2018 Ford edge ecoboost engine ford dealer said vin # not under recall but know design flaw across the board with engine","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11554029,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2023","dateComplaintFiled":"11/07/2023","vin":"2FMPK3K96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at unknown speeds, the check engine warning light illuminated. The vehicle was losing coolant, but there was no evidence of a coolant leak. Additionally, the defroster was not operating as designed. The vehicle was taken to the local dealer, where it was diagnosed that coolant was leaking into the engine and the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to another local dealer, AutoNation Ford Torrance (3111 Pacific Coast Hwy., Torrance, CA 90505), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The manufacturer stated that the vehicle was out of warranty but might assist with paying 40 to 60 percent of the cost of the repair. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 54,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553727,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"11/06/2023","vin":"","components":"CHILD SEAT","summary":"The contact owns a 2018 Ford Edge with a Maxi Cosi car set, Model Name: Magellan Lift Fit, Model Number: CC280GCB installed. The contact stated that while her daughter was using the car seat, she was able to open the chest clip. The contact stated that her daughter leaned forward, and the chest clip opened without pushing the button. The manufacturer was contacted, and a replacement harness was provided, but the owner was unable to change the part. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"},{"type":"Child Seat","productYear":"9999","productMake":"MAXI-COSI","productModel":"MAGELLAN","manufacturer":"Dorel Juvenile Group"}]},{"odiNumber":11553380,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2023","dateComplaintFiled":"11/03/2023","vin":"2FMPK4G95JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, the vehicle was chugging. The contact stated that upon starting the vehicle the following day, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553505,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2023","dateComplaintFiled":"11/03/2023","vin":"2FMPK4J95JB","components":"ENGINE","summary":"Ford Dealership did an inspection due to check engine light being on and found Ford Edge 2018 needs a new engine due to coolant leaking into cylinders and pistons failing. The 2018 Ford Edge has 83,000 miles on it and is 5 years old and no longer under warranty.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11552801,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2023","dateComplaintFiled":"10/31/2023","vin":"","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the contact became aware of white smoke coming from the exhaust tip. The contact also stated that the engine had been idling roughly and consuming an excessive amount of coolant. The vehicle was taken to the dealer. The vehicle was diagnosed with coolant intrusion and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,500. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11552591,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"10/30/2023","vin":"2FMPK3J92JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving on several occasions, at approximately 70 MPH, the vehicle lost motive power. The check engine warning light was illuminated on several occasions. The vehicle was steered to the side of the road for approximately 10 minutes and then restarted. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired three times. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11552609,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2023","dateComplaintFiled":"10/30/2023","vin":"2FMPK3J93JB","components":"ENGINE","summary":"Coolant intrusion to engine, causing thick white smoke from exhaust . Engine light on . Causing spark plugs to be replaced . Having to replace coolant weekly in vehicle","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551824,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2023","dateComplaintFiled":"10/25/2023","vin":"2FMPK4J91JB","components":"ENGINE","summary":"Engine light came on and took 2018 Edge to mechanic. Diagnostic indicated misfiring of piston 2 and 3. Started by changing the spark plugs. Light came back on within a few days. Took car to Ford dealer and they indicated that coolant was leaking into cylinder 2 and 3 and that it could result in engine failure if not repaired including risk of a firer. Engine failure on the wrong roadway (i.e. busy urban interstate highway) could result in catastrophic engine failure and risk injury and loss of life. Given the volume of similar complaints for coolant leakage into cylinders, the probability of engine failure and its consequences should be enough to require a mandatory recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551130,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2023","dateComplaintFiled":"10/21/2023","vin":"2FMPK4K9XJB","components":"ENGINE","summary":"coolant leak and head gasket failure","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550956,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2023","dateComplaintFiled":"10/20/2023","vin":"2FMPK4J98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was illuminated. While driving at various speeds, the vehicle was sputtering and vibrating, followed by the engine power being reduced. The vehicle was taken to a certified mechanic who stated that cylinder #2 had misfired due to coolant leaking into the engine. The spark plugs and ignition coils were replaced. The failure persisted and the vehicle was returned to the certified mechanic who then determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 54,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550739,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2023","dateComplaintFiled":"10/19/2023","vin":"2FMPK4K97JB","components":"ENGINE,FUEL/PROPULSION SYSTEM,ENGINE AND ENGINE COOLING","summary":"Last July my check engine light came on giving us a P0302 code. We had the spark plugs changed. It went away for a week then came back on with the same code. We had the coil packs changed. Same thing. Went away for a week then returned. Now dealership is saying they want $9,000+ to replace time engine for an issue that has been known to Ford since 2010 with this engine.with less than 70,000 miles on it, white smoke is pouring out of my car, the engine is overheating and coolant is leaking. I\u2019m told that this can cause a fire or worse, a wreck. I have children that I transport daily in this vehicle seeing how it\u2019s our only means of transportation and we dont have the money to replace the engine much less buy a replacement vehicle. Ford needs to be held accountable for selling these faulty cars, putting families in danger and fix these issues NOW!!! Why wait for someone to die before they actually take a stand and fix their issue when they know thousands of customers are having the exact same issues. Such a disappointment!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550415,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2023","dateComplaintFiled":"10/17/2023","vin":"2FMPK3J93JB","components":"FUEL SYSTEM, GASOLINE,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate as needed with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the fuel injectors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 46,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550155,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"10/16/2023","vin":"2FMPK4J95JB","components":"ENGINE","summary":"We bought a new 2018 Ford edge with eco boost paid for the extra extended warranty \u2026this pass Oct coolant is now leaking into the number 2 cylinder now the fix is a new engine which is 9000 and Ford only covering 3000 of it. Luckily husband is a me and knew to park the car until we got it into Ford for diagnosis. The engine can lock up at any time who\u2019s to know when Would not be a good outcome on the highway Much less the shady deals of Ford not covering engines and selling them knowing this design flaw is their doing Who sticks up for the little people buying their 40000 cars and have no recourse","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11549691,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"10/12/2023","vin":"2FMPK3J86JB","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2018 Ford Edge. The contact stated that he had noticed a crack in the rear tail light bar located at the top edge of the hatchback liftgate. The contact stated that he had not hit any objects and had not noticed any impact marks. The contact stated that the crack was located in the middle of the tail light bar. The contact stated that when it rains the hatchback tail light fills with water and the contact was concerned that the water intrusion could lead to a short circuit. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear tail light assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11549220,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2023","dateComplaintFiled":"10/10/2023","vin":"2FMPK4G9XJB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at 70 MPH, the vehicle had overheated and vibrated uncontrollably. Once the contact pulled to the side the vehicle had became inoperable. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a gasket between cylinder 2 and 3 that had failed. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 91000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548978,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2023","dateComplaintFiled":"10/09/2023","vin":"2FMPK3G97JB","components":"ENGINE","summary":"Check engine light on misfire, replaced spark plugs and coil check engine light returned. Air pockets found in coolant. Check engine light back on with P0303 coolant test found coolant in cylinder 3 Ford is telling me I need a new motor - TSB 22-2229 Related to the concern. After doing research I found that there is a recall on my engine same year same motor size. Why is my Vehicle not covered under this recall??? Ford is not helping in anyway!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548786,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2023","dateComplaintFiled":"10/07/2023","vin":"2FMPK4J91JB","components":"ENGINE","summary":"On July 8 2023 my check engine light came on and I took Edge to my trusted mechanic. He stated I needed a new engine. I had Edge towed to George Wall Ford where they indicated I needed a new engine. I contacted Ford and they stated I would have to foot the bill. I searched the web and found numerous individuals experienced same issue and there was a class action lawsuit filed in California which I joined. Please see attachments.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548630,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2023","dateComplaintFiled":"10/06/2023","vin":"2FMPK3J98JB","components":"WHEELS","summary":"I'm [XXX] and I brought my Ford Edge to Lucas ford on Columbus Road in Burlington, NJ 08016 for Lube and a Tire Rotation. After an hour they said the Ford Edges wheel lugs were swollen and could not be removed under normal conditions. They wanted $300.00 to replace nuts, and with the same ones from FORD. I thought this was a scam and did not have the car dealer replace them. I researched the problem and found it was true and that FORD could care less about it. I tried to remove one nut at home and spent two hours on it and could not remove it. FORD should replace all there defective parts now. As i said I'm [XXX] and if i have a tire blow out on the road, how do remove iot and install the spare? How about a recall on the wheel lug nuts!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548635,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"10/06/2023","vin":"2FMPK3K85JB","components":"TIRES","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at various speeds, the TPMS randomly became inoperable. The contact continued to receive random false notifications and alerts. The contact stopped and checked the tires on several occasions. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted by mail, and opened a case, but no assistance was provided. The failure mileage was approximately 52,839.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548473,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2023","dateComplaintFiled":"10/05/2023","vin":"2FMPK4K95JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was intermittently illuminated. The contact stated that while driving at an undisclosed speed, the vehicle started to overheat. Several unknown warning lights were illuminated. The contact stated that coolant was added to the coolant reservoir. The vehicle was taken to an intendent mechanic where it was diagnosed that the head gasket needed to be replaced. The vehicle was then taken to the dealer where it was diagnosed that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 47,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547989,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2023","dateComplaintFiled":"10/03/2023","vin":"2FMPK4J93JB","components":"ENGINE","summary":"Ford dealer verified an independent auto repair shop diagnostic conclusion of coolant intrusion in cylinder 1. Ford has issues TSP 22-2229 regarding same issue with an open campaign. The vehicle exhibits low coolant level, white exhaust smoke and runs rough with an illuminated check engine light. The dealer confirmed it is \"206\" diagnostic condition code. At normal engine operating temperature, the cooling system was set to 20 PSI for 5 hours and the pressure dropped more than 4 PSI. Per the dealer, a customer case number was opened with Ford. Vehicle age: 5 years, 10 months. Mileage 39,536. Ford Customer Care offered to cover 40% off the repair cost. Offer was accepted. Dealer noted the following repairs: Removed the spark plugs, used a borescope and found coolant has entered the cylinders. Removed then engine and replaced the long block assembly using all of the approved ford gasket removers, parts cleaners, shampoo and metal surface prep wipes to clean all related mating surfaces per the workshop service manual. Also replaced all other related seals, gaskets and non-reusable hardware and re-installed all components removed for repairs in the reverse order of removal and referring to TSB 22-2229. Vacuum filled colling system and filled engine with oil. Hooked up IDS and cleared all DTCS verifying they didn't come back. Cleared KAM valves of the PCM, and ran a misfire monitor profile correction relearn. Road tested the vehicle 20 miles to verify repairs. The system is now operating normally at this time.\" Also, the \"tech found car to have original battery and negative terminal was seized to negative post. Removed and replaced battery. Performed a BMS reset. Road test vehicle. All systems okay at this time.\" I attempted to upload the repair invoices and it would not allow me to do so. I had to delete the pdfs in order to proceed. I can provide this information upon request.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11548111,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2023","dateComplaintFiled":"10/03/2023","vin":"2FMPK4K92JB","components":"ENGINE","summary":"June 2023 the coolant started disappearing from the coolant tank. The vehicle was checked by a licensed mechanic and the coolant is leaking into the engine cylinders only. Nowhere else is it leaking. By it leaking into the cylinders, it is causing the car to misfire, This will lead to a car fire or a seized engine. The vehicle is unsafe to drive, therefore is parked. Ford should have recalled this turbo engine but has failed to do so or do anything about it. There are thousands of people with this problem, 3 in my community, several lawsuits around the USA. I need transportation for my family and to get to work.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547810,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2023","dateComplaintFiled":"10/02/2023","vin":"2FMPK3J90JB","components":"ENGINE","summary":"In July 2023, I had to refill my anti freeze just one week after service. My dash lit up regarding the problem. Today, October 2023, same situation. Both situations required about 36 oz of antifreeze. In checking online I noticed this reference number indicating numerous problems like this in 2016-2018 Ford Edge. [XXX] In contacting Ron at Ford Motor Co ([XXX] ), he stated that Ford has no recall for this situation. He referred me to you. Any info on what I can do. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11547151,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"09/28/2023","vin":"2FMPK3G90JB","components":"ENGINE","summary":"engine malfunction, loose engine power. It will fail to accelerate some times. It has been ispected by the ford dealership and the problem has been confirmed by them. Check engine on. Ford Motor company has a recall on the ford edge 2015-2018. Attached you will find the TSB # 19-2208 from ford in which describe the issues for the recall. Even though my car is showing the exact same malfunction, ford is telling me that my specific vin # is not on the recall and that I need to replace the engine for $ 6,000.00. What I do not understand is how if the vehicle has the same malfunction as the recall and it has been confirmed by Ford that its the same safety issue my vehicle will not be included in the recall. I'm writing NHTS as recomended by ford to see if someone can help me with this issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11546570,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"09/26/2023","vin":"2FMPK3K99JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light illuminated on the instrument panel. An ODB scanner retrieved the code for a misfire in cylinder #3. Upon investigation, the contact discovered that coolant intrusion into the engine cylinder was a common failure for similar model vehicles. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The contact was provided a case number and the contact was referred to a dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 96,500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11546186,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2023","dateComplaintFiled":"09/23/2023","vin":"2FMPK4J90JB","components":"ENGINE","summary":"I have a 2018 Ford Edge SEL with a 2.0 L engine and 63,550 miles. The EcoBoost engine has coolant intrusion into the cylinders due to a design flaw in the engine where the head gasket fails. Ford has a TSB bulletin (TSB 19-2346) they sent out that requires a new engine replacement for this issue. This issue has been present in 2015-2018 Ford edge and occurs usually when the warranty expires. This relates to safety in that the engine can fail or catch fire. I took it in to a Ford dealer and they said I would need an engine replacement costing $8,100. My car has not been inspected by the manufacturer but I called them and was told that they had no program available to help me. I did contact the dealer I purchased the use car from and they said they couldn't do anything to help me. The MIL (check engine light) came on 2 weeks after I purchased the car from the dealer and when I checked under the hood I found the coolant reservoir empty. I now have payments on a car that needs an engine replacement for $8,100.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11546202,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2023","dateComplaintFiled":"09/23/2023","vin":"2FMPK3J97JB","components":"ENGINE","summary":"Eco boost engine is less than four years old and coolant leaked into engine. This should never happen on a four year old vehicle. Ford put out a \u201cbulletin\u201d on this, not a recall, but never informed me of it directly. When we contacted Ford told us we were out of luck. Cost me 7k to fix. Internet says this is happening way more often than it should be. My mechanic told me this should only happen to vehicles with hundreds of thousands of miles. He was as stunned as we were. This could have killed me. I\u2019m fortunate that I decided to have it looked at. The cost was significant, but my life is worth more. A recall should be triggered. Ford knows it, lawyers know it, the Feds should know it too.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11546030,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2023","dateComplaintFiled":"09/22/2023","vin":"2FMPK4G90JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 65 MPH, the vehicle shuddered and made an abnormal sound then lost motive power. The temperature gauge indicated that the engine was HOT. The contact stated that there was white smoke coming from the tailpipe. The check engine and low coolant warning lights were illuminated. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 92,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11546057,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2023","dateComplaintFiled":"09/22/2023","vin":"2FMPK4J95JB","components":"ENGINE","summary":"The check engine light came on. The warning was a cylinder 2 misfire. The fix is an engine replacement. I called Ford. They acknowledged a coolant leakage problem. They said there was no recall but would offer \"assistance\". I was told to limit driving until repair as the engine will stall at any time. This problem happened shy of 68,000 miles (shortly after warranty expiration).","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11545680,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2023","dateComplaintFiled":"09/20/2023","vin":"2FMPK4K92JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was idling rough. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that there was coolant intrusion into cylinder #2. The contact was informed that the engine needed replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 79,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11545688,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"09/20/2023","vin":"2FMPK3K93JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while starting the vehicle, the vehicle was hesitant to turn on. The contact also heard an abnormal sound coming from the vehicle. The check engine warning light was illuminated. The vehicle was diagnosed by a dealer and the contact was informed that a coolant leak was the cause for the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 88,678.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11545287,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2023","dateComplaintFiled":"09/18/2023","vin":"2FMPK4J93JB","components":"ENGINE","summary":"Month of August had my grandkids in the vehicle and my vehicle stalled out in the middle of traffic because it has a coolant leak. I only have a little over 70,000 miles on my 2018 Ford Edge. It is an internal coolant leak. Because it's not leaking on the ground. My understanding you are having a lot of this problem. I also understand that this could catch the vehicle on fire. My son is an auto mechanic and he said y'all are having a lot of problems with this with these vehicles I have to use an old truck for transportation now I am having back problems and hip problems. Please help because I don't have this kind of money to put in a vehicle that has this problem this early in with this low mileage.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11545059,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2023","dateComplaintFiled":"09/17/2023","vin":"2FMPK4K91JB","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My check engine light was on and my car would shake and vibrate upon staring the engine. I was running low on coolant when I shouldn\u2019t be despite no signs of leaking on the ground. I took it to an authorized shop by Carfax, it\u2019s Autotech in O Fallon, MO. They ran diagnostic tests and the codes were P0302 and P0316, which apparently are common issues with Ford Edges between 2015-2018. The shop owner said it\u2019s normal for these cars even with low miles to end up needing a new engine bc of how Ford built them to where there are cylinder misfires causing coolant to leak into the engine causing engine failure. I asked why there were no recalls on this known issues and he assumed it must be bc no one died yet. I have since been reading thread after thread online of customers having this same issue and needing a new engine some even after only 25,000 and 50,000 miles. I bought my car used less than a year and a half ago with 59,000 miles on it and was not offered a warranty, which I know no why, they probably knew of the issue and the dealership didn\u2019t want to be on the hook to cover a new engine. So now I\u2019m stuck with an unsafe car to drive or shell out $9000 on a new engine that will fail like others who had theirs replaced only to have the same thing happen. I love my car and don\u2019t want to give it up. How can Ford take ownership of their poor design flaw that is causing this to happen and put us at risk of being stranded or worse when our engine blows? Ford tough\u2026how so? These cars are worthless after only 25,000 for some. For me I only got 15000 miles out of my car that I still owe $17,000 on and now I\u2019m told I have to pay almost $10,000 to replace the engine for their design flaw that they have known for years is a major issue? There are lawsuits for this issue. There is class action in California for this issue. How can they get away with this? I\u2019m stranded right now and I can\u2019t afford to fix it and nor should I have to. Ford should be held accountable, not me.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544718,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"09/15/2023","vin":"2FMPK4J91JB","components":"ENGINE","summary":"The motor is shot. A known problem from Ford is not being addressed. Coolant leaking into the cylinder which can cause car to catch on fire. I bought a platinum extended warranty from where I bought the car but they will not fix because of a TSB and Ford won't fix because problem is not recalled. I lost over $18,000 on this vehicle and had to buy another car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544684,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2023","dateComplaintFiled":"09/15/2023","vin":"2FMPK4J90JB","components":"ENGINE","summary":"My vehicle, along with many other Ford Edge owners, has coolant intruding into the #2 engine cylinder, which causes engine misfires, and has caused others engines to crack and have a engine fire. Ford is aware that the head was ground incorrectly during manufacturing, which allows the head gasket to fail. Ford has issued tech service bulletin 19-2346 There is a recall in Canada, we need one in the US. This issue typically takes time and mileage, and in my case and others the manufacturers engine warranty has expired. The fix for my 2.0L engine is a total replacement. Thanks for your time.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544523,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"09/14/2023","vin":"2FMPK3K94JB","components":"ENGINE","summary":"Engine coolant is leaking. Some times white smoke comes out of exhaust. Causes car to rattle and shake. Spent over $600 to get diagnosed and saying new engine needed. Check engine light came on saying it was bad coil. Replaced coil still didn't work found out coolant is leaking into started coil 2 and spark plug.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11544538,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2023","dateComplaintFiled":"09/14/2023","vin":"2FMPK4K96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 55-60 MPH, the check engine warning light illuminated. The vehicle was taken to AutoZone, where it was diagnosed that cylinder #2 was misfiring. The vehicle was then taken to the dealer, where cylinder #2 spark plug and the ignition coil were replaced; however, the failure recurred while driving. The message \"Low Coolant\" was displayed, and the check engine warning light was illuminated. The vehicle was taken back to the dealer, where it was diagnosed that there was coolant intrusion in cylinder #2. The dealer sent a diagnostic report with photos to the warranty department; however, the claim was denied. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2346. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543138,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"09/07/2023","vin":"2FMPK4G99JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the contact felt the vehicle was driving rough and the check engine warning light was illuminated. The vehicle was diagnosed and stated that the #2 ignition coil was misfiring. The contact stated that coil #2 and the spark plug were replaced. On another occasion while at a complete stop the vehicle started over heating and the temperature gauge was rising. The contact was able to drive to the residence and added coolant, but the failure continued. The dealer was contacted and stated that coolant was leaking into the engine, and that the engine needed to be replaced. The dealer was aware of the failure but had not diagnosed the vehicle. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure on the year, make, and model of the vehicle. The failure mileage was 86,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542988,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2023","dateComplaintFiled":"09/06/2023","vin":"2FMPK3K98JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into the engine, causing engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 67,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542600,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"09/05/2023","vin":"2FMPK4K94JB","components":"SEAT BELTS","summary":"The contact owns a 2018 Ford Edge. The contact stated that the retractor for the driver's side rear seat belt was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542035,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2023","dateComplaintFiled":"09/01/2023","vin":"2FMPK4J91JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact's wife owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the check engine warning light was illuminated. The contact stated that the failure had persisted. The contact stated that there was white smoke coming out of the exhaust pipe while starting the vehicle. Additionally, the contact stated that while driving at various speeds, the coolant temperature warning light illuminated, and the vehicle stalled. The contact was unable to pull to the side of the road. The contact stated that the failure occurred on several occasions. The contact stated that the vehicle failed to restart and would respond as needed after cooling off for approximately 20 minutes. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic determined that cylinder #3 was misfiring due to coolant intrusion. The mechanic related the failure to TSB Number: 19-2208. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the TSB. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 102,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542065,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2023","dateComplaintFiled":"09/01/2023","vin":"2FMPK3G9XJB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 35 MPH, the vehicle lost motive power and was jerking with the check engine warning light illuminated. The vehicle was diagnosed with a cylinder #2 misfire. The contact attempted to add coolant however, the coolant started leaking from an unknown location. The vehicle was taken to an independent mechanic who stated that the head gasket needed to be replaced. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The contact was then referred to the NHTSA Hotline for assistance. The failure mileage was 63,116.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542167,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2023","dateComplaintFiled":"09/01/2023","vin":"2FMPK3K98JB","components":"ENGINE","summary":"My name is [XXX] my husband and I have been working with Chapman Ford on a situation with my 2018 Ford Edge. Currently the Edge needs an Engine replacement according to TSB #'s 19-2208,19-2346,22-2133 and 22-2229. This stems from a design flaw issue starting with the 2015 Edge according to the TSB's. The cost to replace the engine is $7030.95, Chapman Ford put in a GCCT Case and got approval for $2,812.38 of the total cost for a known design flaw that should probably have been a recall or at the very least extended the warranty to 150K like Ford has done on other engines with the same issue, but not my model. Ford is telling me I need to pay $4,200 out of pocket to replace the entire engine. I only have 70,000 miles on the vehicle. I feel like I'm getting the run around when it comes to Ford. We have called the company directly and they told us since Ford Chapman made the offer to reduce the cost by $2,800.00, they cannot extend further coverage for the cost. I'm confused here, why am I paying for a design flaw? Why was there not a recall? Can you help? What really upsets me is Ford never notified me of this problem, it was not disclosed when I purchased the vehicle, nor did they diagnose it when my engine light came on. A third party was the one to alert us to the issue and the bulletin. [XXX] [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11541724,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2023","dateComplaintFiled":"08/30/2023","vin":"2FMPK4J98JB","components":"ENGINE","summary":"Engine coolant leak 3 months after 5-year warranty expired. 53,000 miles on the car. Apparently this is a known issue with the 2.0L EcoBoost engine. Ford has issues a Technical Service Bulletin (TSB 22-2229 ) on this know manufacturing defect, but customer who is out of warranty is still with $7000-8,000 repair bill.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11541384,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2023","dateComplaintFiled":"08/29/2023","vin":"2FMPK4J95JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that when the vehicle was started, the vehicle was idling roughly and shaking. The contact stated that he checked the fluids in the engine compartment and became aware that the coolant reservoir was empty after being recently filled. The vehicle was taken to the dealer where it was diagnosed with coolant leaking into cylinder #2. The contact was informed that the engine needed replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 87,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11541469,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/29/2023","dateComplaintFiled":"08/29/2023","vin":"2FMPK4J88JB","components":"UNKNOWN OR OTHER,STRUCTURE","summary":"The car trunk will not latch right and also has problems with latch closing and won't stop even if something is under it. I've had the trunk hit me in the head twice and continued to close and also broke items in the car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11541282,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"08/28/2023","vin":"2FMPK4K98JB","components":"ENGINE","summary":"The vehicle was bought in 2023 with 72,000 miles. Within one month, the engine light came on for misfire in cylinder 3. After replacing the spark plugs, with one day, the engine light came back on. It was later diagnosed by Ford dealer that there was coolant leaking into the cylinder. The dealer said it is a \"known\" problem per Ford for several years. A complete engine replacement was needed. The Ford dealership said they replace engines on Edges on a regular basis. This should be looked into as a recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540547,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2023","dateComplaintFiled":"08/24/2023","vin":"2FMPK4J90JB","components":"POWER TRAIN,ENGINE","summary":"Purchased a 2018 ford edge new I\u2019m early 2019. The car has 65k miles and needs a new engine due to coolant leak into cylinder 3. This should be a recall item and Ford refuses to stand by its product. An engine with miles this low should not need replacement.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540344,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2018","dateComplaintFiled":"08/23/2023","vin":"2FMPK4J90JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light had illuminated approximately 6 months after purchasing the vehicle new. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced; however, the failure recurred approximately 5 years later. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to partially cover the repair cost. The failure mileage was approximately 2,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539725,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2023","dateComplaintFiled":"08/21/2023","vin":"2FMPK4G95JB","components":"POWER TRAIN,ENGINE","summary":"Ford Edge using coolant, temperature light turning on. Scanner indicates misfiring on cylinder #3. TSB report shows ongoing issue with a cracked cylinder, #3, causing the misfiring and coolant use. Vehicle has only 77K miles on it and maintained by dealership. This is a on going issue that apparently can only be resolved by replacing the engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539738,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"08/21/2023","vin":"2FMPK3G93JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that the vehicle failed to start up after several attempts, with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where the spark plugs and ignition coil packs were replaced; however, the failure persisted. The contact stated that the vehicle would lose motive power while driving at various speeds. Upon further investigation, the mechanic discovered that coolant had leaked into cylinder #3. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539427,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"08/18/2023","vin":"2FMPK3J98JB","components":"ENGINE","summary":"Coolant leaks into engine cylinders. Symptoms included rough starting, loss of power, white smoke from the exhaust and Check Engine Light. Engine is available for inspection. Safety is comprised as the engine will suddenly lose power while driving. Diagnosis was confirmed by independent service center using Ford TSB 19-2346. Remedy is a complete engine replacement (per TSB). Called Ford Customer Service and they will not replace the engine under the drivetrain warranty (5 years or 60,000 miles) as the vehicle has 85,000 miles. Ford stated I MUST take the vehicle to a Ford dealership for diagnosis at which time they MAY have a financial assistance program which would only pay a percentage of the repair. The percentage is unknown, availability of programs is unknown and they could give me no further information. An internet search will reveal hundreds of owners with the same issue, spanning the 2015 - 2018 Ford Edge model years. I also found two lawsuits currently in the courts concerning this issue. Ford has known about this issue since 2010, they even provided a recall for the 1.5L EcoBoost engine, which is the same type of engine design as the 2.0L EcoBoost engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538962,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/16/2023","vin":"2FMPK3G98JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact received notification of Manufacturer Communication Number: 21N12. The contact took the vehicle to the local dealer to be serviced for manufacturer recall and was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the issue. The failure mileage was approximately 46,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538353,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2023","dateComplaintFiled":"08/14/2023","vin":"2FMPK4J89JB","components":"SEAT BELTS","summary":"Driver seatbelt retractor sticks and strap will not come out only in situations where car heats up. After car cools down while in shade A/C or overnight it works. Having no seat belt causes a safety problem and a legal issue with mandatory seat belt use. Dealer in Ellijay Ronnie Thompson Ford confirmed the issue but said we would have to pay for problem-. This is a Ford Edge problem I have seen from other posts on line. Problem started about 3 months ago. This happened with no warning.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538447,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2022","dateComplaintFiled":"08/14/2023","vin":"2FMPK4J98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at approximately 35 MPH, the check engine warning light illuminated. The contact also stated that the coolant reservoir needed to be constantly refilled. The contact had taken the vehicle to an independent mechanic and later to a local dealer, where it was diagnosed and determined that coolant had leaked into the engine and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had been advised by the independent mechanic that the manufacturer had released a TSB related to the failure, TSB: 19-2346 - Coolant in the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11538027,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2023","dateComplaintFiled":"08/11/2023","vin":"2FMPK4K98JB","components":"POWER TRAIN,ENGINE","summary":"Bought used Feb. 2023. End of March cylinder 3 misfire code pops when the check engine light comes on. Replaced all spark plugs and 1 engine coil for cylinder 3. On off until Aug. 9th when the light came back on and I took to Ford Dealership. Paid for a diagnosis and the next day they called and said the coolant is leaking into the engine and this is a \u201cknown issue\u201d and I will need a new engine. I have barely put 3,000 miles on top of the miles it came with. Should not have to pay for a new engine with a \u201cknown issue\u201d!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537719,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2023","dateComplaintFiled":"08/10/2023","vin":"2FMPK4K99JB","components":"ENGINE","summary":"Coolant leak due to faulty head gaskets from the manufacturer causing cylinder misfires and ultimately engine failure. Dealer inspected and found engine failure and need for total replacement. There were no warning indicators.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537340,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2022","dateComplaintFiled":"08/09/2023","vin":"2FMPK3K98JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that when starting the vehicle, the vehicle was shaking abnormally. While driving approximately 45-50 MPH, there was a rattling sound coming from the passenger\u2019s side rear of the vehicle. The contact stated that while turning left, there was a clicking sound coming from the passenger\u2019s side front of the vehicle nearby the wheel. The check engine warning light was illuminated. The contact stated that the liftgate remote button caused the flashers to illuminate and when the flasher button was pressed the liftgate with unintendedly open. The contact took the vehicle to the dealer who diagnosed that coolant was leaking into the cylinder, and that the spark plugs needed to be replaced. The spark plugs were replaced; however, the failure persisted. The contact was informed that the wiring to properly assign the liftgate and flashers to the correct button to activate had been made. The dealer diagnosed that engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537183,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/08/2023","vin":"2FMPK3G98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that at start-up and while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with the check engine warning light illuminated on the instrument panel. The vehicle was taken to a dealer where the dealer discovered that coolant had leaked into an engine cylinder. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 64,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536742,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2023","dateComplaintFiled":"08/06/2023","vin":"2FMPK3G96JB","components":"POWER TRAIN,ENGINE","summary":"Car just hit 100000 miles. Engine light came on . Took to Barnes Crossing Ford in New Albany. After inspection was in formed coolant was leaking into engine and block needed to be replaced.The car did not overheat but the coolant leaking into engine could have ignited a fire due to other chemicals present such as oil, and other fluids needed to operate motor. TSB was already issued regarding this defect as well as multiple complaints and a recall on escapes and fusions that ended in 2022. Because of lack of investigation and safe recall this problem continues to pose a danger to myself and others. Motor has to be replaced at the nominal fee of 6500.00 . The problem continues to exist.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536431,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2023","dateComplaintFiled":"08/04/2023","vin":"2FMPK3K97JB","components":"ENGINE","summary":"Antifreeze coolant seeping into engine cylinders causing fumes and poor performance and sputtering.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536354,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2023","dateComplaintFiled":"08/03/2023","vin":"2FMPK3J97JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light and the coolant temperature warning light illuminated. The contact\u2019s husband inspected under the hood of the vehicle and noticed that the coolant reservoir was empty and added coolant. The vehicle was taken to the dealer where it was diagnosed and determined that coolant had leaked into the engine and the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 85,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536391,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2023","dateComplaintFiled":"08/03/2023","vin":"2FMPK4G99JB","components":"ENGINE","summary":"My Edge overheated on me and had it towed to Ford dealership where they diagnosed my car as having coolant leaking into my cylinders and ruined my engine. Ford is aware of this and does not care at all. I want to join the class action lawsuit over this issue. I\u2019m stuck owing 23,000 on a car i can\u2019t drive and engine replacement isn\u2019t a smart idea since they won\u2019t fix the coolant issue and it will just happen again.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536024,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2023","dateComplaintFiled":"08/02/2023","vin":"2FMPK4J81JB","components":"STRUCTURE","summary":"On many occasions, rain pours through overhead lights and buttons when driving or sitting in a rain storm. Safety at risk to drive when raining inside car\u2014very distracting also risk of shock because pouring through lights. A dealer has seen the car after incident. Not inspected by police or others. No warning.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536120,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2023","dateComplaintFiled":"08/02/2023","vin":"2FMPK3K97JB","components":"POWER TRAIN","summary":"We were sent a recall notice from Ford (Program 22N12-Flexplate) in September 2022. Our vehicle was in the service department for an engine replacement in August of 2022. I asked my local dealer to make repair before I left for a trip from Lewisville, TX to Athens, Ga for our granddaughter's graduation. They would not because the FLEXPLATE must be broken. On our return trip home, we pulled into our hotel in Laurel, Ms. There was loud noise from the engine compartment. Went to the local dealer and he said come back in the morning and they would check it out. They found the flexplate broken and the dealer said the vehicle was unsafe to drive. Thank God it broke in town rather than on the lonely interstate at night. We believe this program should be completed immediately before you are left alone on the side of the interstate. In addition, we incurred extra expenses that Ford is not reimbursing us.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11535505,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2023","dateComplaintFiled":"07/31/2023","vin":"2FMPK4J94JB","components":"ENGINE","summary":"Engine emission light came on. cylinder 2 misfire code. Engine ruinning rough when first started. Dealer found coolant low. Performed diagnostics - need new engine. coolant leaking into engine. Not part of an existing recall but known problem. In reading what could happen: my engine could over heat, seize and start on fire. I was fortunate that none of this occured putting myself or others at risk or leaving me stranded on the road. I am attaching the technical service bulletin. this recall needs to be expanded. Vehicle currently at the dealer. We are determining next steps. https://www.com/ford-edge-recalls/#:~:text=2016%2C%202017%20and%202018%20Ford,and%20a%20loss%20of%20power.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11534547,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"07/26/2023","vin":"2FMPK3K99JB","components":"ENGINE","summary":"The contact owns a 2018\u00a0Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the fuel tank needed to be replaced. The contact declined the fuel tank repair and took the vehicle to another independent mechanic, where the camshaft phaser and an unknown part were replaced. The failure recurred with the check engine warning light illuminated. Additionally, the vehicle failed to start up. The vehicle was then diagnosed by a third independent mechanic, who determined that there was a coolant leak and that the timing chain, oxygen sensor, and fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately\u00a048,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533394,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2023","dateComplaintFiled":"07/20/2023","vin":"2FMPK4K91JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact took the vehicle to the local dealer to be repaired under NHTSA Campaign Number: 22V413000 (Power Train) and was informed that the engine needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V583000 (Engine) however, the neither the VIN nor the vehicle type was included. The manufacturer had been informed of the failure. The failure mileage was approximately 74,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532807,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2023","dateComplaintFiled":"07/17/2023","vin":"2FMPK4K97JB","components":"ENGINE","summary":"Check engine light came on, Cylinder 3 misfire, head gasket cracked and leaking coolant into cylinder, need to replace entire motor.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11532481,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"07/15/2023","vin":"2FMPK4J97JB","components":"ENGINE","summary":"Cylinder engine misfires due to a faulty manufactured head gasket. Ford motor co was apparently aware of the manufacturing flaw but has yet to issue a recall on certain Ford Edge models sold manufactured and sold between 2013 -2018. The solution to the problem requires a completely new engine with average cost ranging between $6,000 to $8,000 dollars. If these particular models are driven without the requisite repairs it can result in complete engine failure of fires. This presents a serious hazard to drivers and occupants of the vehicle as well as other motorists.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531613,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2023","dateComplaintFiled":"07/11/2023","vin":"2FMPK4J9XJB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and decelerated to 15 MPH. The contact stated that he allowed the vehicle to coast off the highway and was able to drive the vehicle to his residence at approximately 12 MPH. The contact stated that the check engine and coolant temperature warning lights were illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that coolant had leaked into the engine cylinders and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2346 Coolant In Cylinders (Engine and Engine Cooling). The failure mileage was approximately 89,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531687,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2023","dateComplaintFiled":"07/11/2023","vin":"2FMPK3G9XJB","components":"ENGINE","summary":"coolant leak into number 2 cylinder causing slow down with no acceleration.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531263,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2023","dateComplaintFiled":"07/10/2023","vin":"2FMPK3K93JB","components":"SEAT BELTS","summary":"The contact owns a 2018 Ford Edge. The contact stated that the driver's side front seat belt failed to latch and lock securely as designed. The audible alert was sounded. The contact scheduled an appointment with the local dealer for the vehicle to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530899,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"07/07/2023","vin":"2FMPK4G94JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the engine was misfiring. Additionally, coolant had leaked into cylinder #2, and that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that they were aware of the failure but that there were no recalls regarding the failure. The manufacturer did not provide any further assistance. The failure mileage was 73,400.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530849,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2023","dateComplaintFiled":"07/07/2023","vin":"2FMPK4J97JB","components":"ENGINE","summary":"After a check engine light came on, vehicle was brought to local Ford dealership. After the problem was diagnosed it was determined that there was a defect in the engine that resulted in coolant leaking into the cylinders. There are currently 8 TSB's regarding this issue and a pending class action law suit. We are now currently responsible for replacing the entire engine at a cost of almost 9,0000.00","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530319,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2023","dateComplaintFiled":"07/04/2023","vin":"2FMPK4J84JB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"2018 Ford Edge with a little over 25000 miles and serviced at the dealership it was purchased from. The battery will drain to less than 5 volts overnight for no apparent reason. Unit is on its second battery and it test fine. The issue is not consistent, sometimes it will happen only after a couple of months, othertimes after a few days between occurances. Its appears when when the car if turned off, something in one of its many computers is not shutting down all the required systems allowing the battery to drain overnight. Short of installing a battery disconnect switch, I', running out of ideas. Neither my wife of I feel safe driving the car, since it may leave us stranded.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530103,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2023","dateComplaintFiled":"07/03/2023","vin":"2FMPK4K99JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that coolant had leaked into the engine, caused by the eco boost system. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,574.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530180,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2023","dateComplaintFiled":"07/03/2023","vin":"2FMPK3J92JB","components":"ENGINE","summary":"I am experiencing a coolant leak into the engine of my vehicle. I was told there was a recall for many 2015-2018 Ford Edge's but it seems mine is not one of them. This is exactly like the recall I see that is 20V469000. I am trying to find out how to get someone to look into my issue and see about getting me included in this recall or any others that are associated with coolant leaking into the engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529224,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2023","dateComplaintFiled":"06/27/2023","vin":"2FMPK4K91JB","components":"ENGINE","summary":"I have a 2018 Ford Edge 2.0L Ecoboost with approximately 68,000 miles on it. While driving the vehicle on June 12, 2023, the check engine light began to come on and off intermittently. During this time, the vehicle began to heavily shake and began to involuntarily jerk as though it was having issues moving forward. I took the vehicle straight to a Firestone where they ran diagnostic tests for 2 days. They tried replacing spark plugs but said that is not the issue. They recommended taking the vehicle to a dealership. An appointment was made and the car dropped off at a Ford dealership on June 21,2023. After running more tests, the dealership is stating that there is a manufacturing defect with the engine block which has caused coolant leakage into the engine, damaging the engine so extensively that it needs to be replaced. I was quoted around $8,000 for repairs. I have an extended warranty with a 3rd party company who is denying my claim due to the issue being a manufacturing issue. I have done research and found this to be a common issue with this year make and model and that the issue could cause a fire or catastrophic failure. After extensive research, it seems this is a common issue with owners of this make and model and this engine. There have been hundreds of complaints filed. This should be a recall as people can be severely hurt in the event of fire or catastrophic failure. And most people do not have nearly $10,000 to spend to replace an issue that is common and well known at this point. I have been without a vehicle for over 2 weeks now and have no idea if or how this vehicle will be repaired.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11528986,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2023","dateComplaintFiled":"06/26/2023","vin":"2FMPK4G90JB","components":"ENGINE","summary":"Brought in for a check engine light on. They found that coolant was leaking into motor causing it to Misfire. Dealer said a new long block was the only fix. My car had 64k miles and it cost me $8438.58. The dealer stated that Ford won\u2019t help with the cost because I haven\u2019t bought enough Ford products (This is my 2nd) or had my vehicle serviced at a Ford dealer. The car is currently going back in the shop on Wednesday because the light went on again after a brand new motor was installed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11528486,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/23/2023","dateComplaintFiled":"06/23/2023","vin":"2FMPK3J90JB","components":"AIR BAGS","summary":"I had a wreck in my 2018 ford edge. I hydroplaned. I got a concrete wall of a bridge. My front bumper was off. Under both headlights my car was demolished. Rear bumper and back hatch hit a metal railing My steering wheel airbag did not deploy. The only airbag in the whole car that deployed was underneath the steering wheel.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11528491,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"06/23/2023","vin":"2FMPK3K98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, the check engine warning light remained illuminated, and the vehicle drove rough. The vehicle was taken to the local mechanic who diagnosed that coolant had leaked into the engine and the engine long block needed to be replaced. The vehicle was later taken to the local dealer who confirmed that coolant had leaked into the engine and the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11528545,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2022","dateComplaintFiled":"06/23/2023","vin":"2FMPK3K93JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle the check engine warning light illuminated. The vehicle was taken to the dealer and the transmission cable bushing, and the spark plugs were replaced, but the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that cylinder #3 was misfiring and that coolant had leaked into the engine and that the long blocked needed to replace, but the failure reoccurred. The manufacturer was contacted but no assistance was provided. The failure mileage was 120,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11528169,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2023","dateComplaintFiled":"06/21/2023","vin":"2FMPK3J92JB","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 65 MPH, the vehicle lost motive power. The contact was able to coast the vehicle to the side of the road. The vehicle failed to restart and was towed to an independent mechanic. The independent mechanic diagnosed that the wiring harness had become loosened and was chewed up by the idler pulley, causing a shortage in the PCM and the fuel sensors. The vehicle was repaired. Additionally, the contact stated that while driving two weeks later, the vehicle made abnormal rattling sounds. The vehicle was taken to several Pep Boys, and an independent mechanic, where it was diagnosed that the rattling was coming from the engine; however, the failure could not be duplicated. The contact received notice of Ford Campaign Number: 22N12, which she related to the failure. The dealer was contacted and informed the contact to schedule an appointment for a diagnostic test; however, the parts were not available for the repair. The vehicle was not diagnosed nor repaired. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken back to Pep Boys, who diagnosed that cylinder #2 was misfiring. Additionally, the contact was informed that there was no coolant in the vehicle. The contact stated that she replaced the cylinder and spark plugs herself; however, the vehicle was still experiencing abnormal coolant consumption. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 73,000. The contact stated the vehicle was repaired at the owners expense of $650.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11527884,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2023","dateComplaintFiled":"06/20/2023","vin":"2FMPK4K93JB","components":"STRUCTURE","summary":"The glass sunroof has spontaneous wavy cracking throughout 50% of the front portion. I am concerned about the integrity of the glass, as well as the safety of myself and passengers in the vehicle. There was no apparent point of impact; it appears to be a tempering/temperature issue. No warning lights, messages, etc. were present. I noticed the issue upon opening the shade screen below the roof, which I haven't opened for a few weeks. I am not sure of the exact date that the cracking began. I will keep a close eye on it to see if the surface area increases.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11527093,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2023","dateComplaintFiled":"06/14/2023","vin":"2FMPK4J93JB","components":"ENGINE","summary":"My 2018 ford edge coolant has hairline cracks which caused coolant to leak into the engine. I was unaware of this until it was taken to a Ford service center when the check engine light came on. Ford knows about this and has a bulletin out for it. The engine is burning this coolant and it could cause the engine to overheat.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11525791,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2023","dateComplaintFiled":"06/07/2023","vin":"2FMPK4K98JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at various speeds, the check engine warning light would intermittently flash on the instrument panel. Over time, the vehicle began to shudder at start up with the temperature gauge warning symbol flashing on the instrument panel. The contact's father inspected the vehicle and discovered that the coolant reservoir was empty. The vehicle was taken to the dealer and the contact was informed that the engine block had cracked, and the engine needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN regarding the failure. The vehicle was not repaired. The failure mileage was approximately 23,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11525918,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2023","dateComplaintFiled":"06/07/2023","vin":"2FMPK4J92JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light intermittently illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ignition coil and spark plugs. The vehicle was repaired, but the failure reoccurred an additional four times before the vehicle was taken to the dealer. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 64,800.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11525418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"06/05/2023","vin":"2FMPK4J98JB","components":"ENGINE","summary":"My car was mis-firing, AutoZone ran a diagnostic test and said it was the #2 cylinder. We replaced all of the spark plugs and cylinders and it was still mis-firing. O\u2019Reilly\u2019s ran a diagnostic test and said it was the #2 and #3 cylinders. I was then driving to the store and got a warning message that the car was overheating. I stopped and we looked and there was no coolant. We contacted a local mechanic who said he had seen this problem before in other Ford Edge\u2019s that the coolant was leaking into the cylinders and when the car warmed up and burned off the coolant it ran like it was not mis-firing, and that is exactly what my Ford Edge was doing. We were told by the Ford dealership that we would need to replace the long block and Ford was not issuing a recall because this particular Edge was not made at a certain plant. Well they need to include the plant where this Edge was made because it has the same coolant intrusion problem.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11525142,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2023","dateComplaintFiled":"06/03/2023","vin":"2FMPK3K93JB","components":"ENGINE","summary":"My 2.0L EcoBoost engine is having the coolant intrusion into the cylinder issue that Ford has acknowledge in a technical service bulletin, but is not doing anything about it. There is a design flaw with this engine and Ford has redesigned in in later years, but has not issued a recall. The coolant reservoir is getting low and there are no signs of leak under the vehicle as it is leaking into the cylinder. I was getting DTCs for cylinder 2 misfire and my car would shake on startup some times. I changed the spark plugs and ignition packs at 100k and noticed that the cylinder 2 spark plugged looked more brown/burnt (it was burning coolant in the cylinder) than he other 3. The coolant has been low (below the min mark) and I have topped it off 3 times already as the issue keeps reoccurring. Coolant in the cylinder is an issue and low coolant could cause the engine to overheat and blow at any point and could be a catastrophic accident waiting to happen. I spoke about the symptoms over the phone to the service guy at my local Ford dealer and he was already familiar with this issue and confident that I have it based on our conversation. I have plans to take it to my mechanic to have them inspect it as well as the dealer.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11525225,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2023","dateComplaintFiled":"06/03/2023","vin":"2FMPK4K96JB","components":"ENGINE","summary":"Please Note: I filed a previous complaint (#11511950) on 03/15/2023. Please refer to Ford Technical Service Bulletin TSB 22-2229 issued in June 2022 regarding coolant intrusion into cylinder head on 2017 - 2020 Ford Ecoboost 2.0L engines. Due to a faulty design all of these engines are all destined for total failure. In their own technical service bulletin Ford describes the appropriate fix as total engine replacement. Because of what should surely be considered Ford's manufacturing defect, coolant inevitably intrudes into the cylinder head(s) mixing coolant with the fuel. Once this has begun it is only a matter of time before the engine fails. If such a total engine failure (hydrolock) occurrs at speed the results could be catastrophic, leading to deaths and injuries. Under these circumstances it is difficult to understand why there has not been a recal on these faulty engines. Further, Ford has already offered owners of Ford vehicles with the Ecoboost 1.5L engines, subject to the same problem for the same reason, total engine replacement regardless of mileage.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11524475,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2022","dateComplaintFiled":"05/30/2023","vin":"2FMPK4G93JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that during the past winter, whenever the vehicle was stopped at a traffic light or stop sign, the heater would blow out cold air through the vents. The contact stated that later the check engine warning light would become illuminated, and the vehicle would start to make abnormal engine sounds as if the engine was chugging. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant was leaking into cylinder #2. The contact was advised that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to TSB: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The failure mileage was approximately 73,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11524123,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2023","dateComplaintFiled":"05/27/2023","vin":"2FMPK3G9XJB","components":"ENGINE","summary":"Question 1 answer: Last month, the check engine light on my 2018 Ford Edge came on. So, we took it to the Ford dealership for repairs 0n 5/3/2023. The service center said that there was a problem with one of the spark plugs and replaced it. The cost was $193.47. Following the repair, the check engine light was reset and the car ran smoothly. I took the car on a trip and drove it around 1,000 miles. The check engine light came on again. I returned the car to the same dealership service center on 5/26/2023. Ford told me (see receipt) there was a code P0302 and P0316 and indicated cylinder #2 was misfiring. Receipt said checked all cylinders and pistons for discoloration. Cylinder #2 was badly discolored. Vehicle has coolant intrusion in cylinders - needs motor. This bill was $180. Service desk personnel asked whether I had an extended warranty since vehicle was at 68,352 miles. I said, \"no.\" Service desk told me that I needed a new motor and the cost would be around $10,000! Service desk also told me that this was a common problem with several Ford models including the Edge, Focus, and Fusion. Yes, it is available for inspection upon request unless we sell or trade it. Question 2: The only safety issue may be that I could have been out on the road if the engine failed. Question 3: See Question 1 answer and attached receipt from car dealership service center Question 4: No, unless you consider the Ford dealership service center as \"the manufacturer.\" Question 5: Prior to each car dealership service center visit, the car ran rough upon starting and the check engine light came on and stayed on until it went to the repair shop. It takes time to get an appointment scheduled. So, each time the situation occurred, it took approximately one week to schedule a repair visit. Also, please note that the address shown on the dealership receipt is my previous address. I've entered my current address where prompted.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11523804,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"05/25/2023","vin":"2FMPK3K9XJB","components":"ENGINE","summary":"I took my car in for Ford Recalls to be performed and asked for the tech to check out why my Check engine light came on. Initially they could not find what caused it so they charged me close to $500 to do an in depth investigation and found that I had a crack in my engine that was causing coolant to leak into it. It could not be repaired and I would have to replace the engine. My car only had just over 65,000 miles on it, and unfortunately just over the warranty. So I was charged $7,000 to replace it. When I called the main Ford Customer Service number I was told that this seems to be a common issue with this year and model but there was nothing that I could do about it, short of a recall being issued for the engine problem. I had no other choice but to replace the engine as driving it could leave me stranded somewhere which was not an option. I was without the use of my car for three weeks with no assistance from Ford. The fact that this is a known issue but still was not covered is ridiculous. I previously owned a 1998 Ford Explorer Sport with over 300,000 miles on it and never had an issue with my engine. I believe that since this is a known issue with this Ford year, make and model that there should be recall issued so that consumers are not having to deal with this very expensive inconvenience. Thank you.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11523606,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2023","dateComplaintFiled":"05/24/2023","vin":"2FMPK4J93JB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2018 Ford Edge. The contact stated that the engine cranked up but failed to start. The checking engine warning light was illuminated. The owner replaced the battery, but the failure persisted. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated the failure was related to NHTSA Campaign Number: 18V548000 (Electrical System). The failure mileage was approximately 117,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11523297,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2023","dateComplaintFiled":"05/22/2023","vin":"2FMPK3J98JB","components":"ENGINE","summary":"The contact's daughter owns a 2018 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the vehicle needed new spark plugs. The vehicle was repaired; however, the failure recurred. The contact stated that while his daughter was driving at an undisclosed speed, white smoke came from the tailpipe, and the contact smelled an abnormal odor. Additionally, the contact self-inspected the vehicle and noticed that the coolant level was low. The vehicle was towed to the dealer, who informed the contact that the vehicle needed a new engine. The contact related the failure to Technical Service Bulletin: 19-2346 (2.0L EcoBoost: Coolant in Cylinders). The manufacturer was made aware of the failure and referred the contact to file the complaint with the NHTSA Hotline. The failure mileage was 85,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11522347,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2023","dateComplaintFiled":"05/16/2023","vin":"2FMPK3K98JB","components":"ENGINE","summary":"Without any warning my car wouldn't go forward when I stopped at a light, no engine light, no warning. It was fine when I left home . I always went to sterns ford for service and oil change. I just took in in less than 2 months ago for a censor to be replaced.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11522134,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2023","dateComplaintFiled":"05/15/2023","vin":"2FMPK3J91JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at 45 MPH, the check engine warning light illuminated, and the contact pulled over and stopped the vehicle. The contact waited for an hour before adding coolant and restarting the vehicle. The contact stated that there was no coolant in the vehicle. The vehicle was taken to an independent mechanic who found coolant in one of the cylinders and a cracked spark plug. The spark plugs were replaced; however, the leak was not found. The vehicle was taken to another independent mechanic who confirmed the coolant leak. The vehicle was taken to the dealer who stated that coolant was entering the engine and that the engine needed to be replaced. The vehicle was not repaired. The contact stated that he was informed about a TSB for the failure and that the type of engine was no longer used by the manufacturer. The contact was unaware of the TSB number for the engine failure. The manufacturer was made aware of the failure and informed the contact to call the NHTSA Hotline to file a complaint. The approximate failure mileage was 110,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11521637,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2023","dateComplaintFiled":"05/12/2023","vin":"2FMPK3K97JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine coolant above temperature message was displayed with an abnormal booming sound coming from the engine compartment before the vehicle stalled. After restarting the vehicle, the check engine light remained illuminated. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 83,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11521439,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2023","dateComplaintFiled":"05/10/2023","vin":"2FMPK3K90JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that on several occasions after starting the vehicle, the check engine warning light was illuminated. Additionally, the contact noticed that the coolant reservoir needed to be refilled more frequently. The vehicle was taken to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block and a misfire in cylinder #4, and that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The vehicle was not included in TSB: 22-2229 (Coolant in Cylinders, White Exhaust Smoke and/or Illuminated MIL). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 63,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11521105,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"05/09/2023","vin":"2FMPK3J92JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that after refueling, the vehicle was driving very rough. The check engine warning light was illuminated. There was an abnormal sound of fluid in the dashboard. Additionally, the vehicle was idling rough. There was smoke coming from the exhaust pipe. The vehicle was taken to the local dealer where it was diagnosed that the purge valve needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine needed to be replaced. The part to repair the vehicle was on backorder. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11521054,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"05/08/2023","vin":"2FMPK4K96JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood of the vehicle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic, where it was diagnosed that the coil pack needed to be replaced. The vehicle was repaired; however, the failure reoccurred, and the contact noticed that she needed to refill the coolant reservoir more frequently. The vehicle was then taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failures to TSB: 22-2133 (Coolant in Cylinders, White Exhaust Smoke and/or Illuminated MIL). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 68,000. The contact stated that the engine was replaced and the manufacturer helped with approximately half of the cost/","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11520196,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2023","dateComplaintFiled":"05/03/2023","vin":"2FMPK4J93JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 61,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11519795,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"05/01/2023","vin":"2FMPK4J90JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to the dealer on three separate occasions; however, the dealer could not determine the cause of the failure. The failure persisted and the contact stated that the vehicle failed to start up after refueling. The manufacturer was notified of the failure and referred her to another dealer; the Hammonasset Ford (191 Boston Post Rd, Madison, CT 06443) where the mechanic determined that coolant had leaked into multiple engine cylinders, leading to engine failure. The vehicle remained in dealer possession and was not yet repaired. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11517703,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2023","dateComplaintFiled":"04/18/2023","vin":"2FMPK3J98JB","components":"ENGINE","summary":"I own a 2018 ford edge sel whose flex plate has cracked. Ford has stated that their edge models between the years 2015-2018 have faulty flex plates, which are prone to cracking and shattering. I noticed a change one day in how the vehicle was running, and the next day heard the rattle coming from the engine. I took it to a shop I trust and with a quick inspection they determined that it was in fact, a broken flex plate. The estimated cost that was was quoted was at minimum $1640.00. I've contacted ford about the issue, which they've acknowledged, but because I'm over the milage for financial support from them, they refused to help me. This has put a massive strain on me due to the fact that the car is my only source of transportation, and beyond that, has caused me a loss financially due to its negative effect on my work.This is a serious issue that ford has publicly acknowledged, but refuses to take responsibility for. It is not only financially straining, but dangerous for anyone whose vehicle is affected by this faulty part. All I want is for the issue to be resolved, be reimbursed for the money I've had to pay out of pocket for the repair due to faulty parts that ford has already acknowledged. I ask that you take this complaint serious and hold the ford motor company accountable for the issues they have caused and acknowledged in these models.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11517725,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2023","dateComplaintFiled":"04/18/2023","vin":"2FMPK4J97JB","components":"ENGINE","summary":"4/2/23 the check engine light appeared on the dashboard of this 2018 Ford edge. It started to run rough on a cold start. A sweet smell, and a small amount of white smoke from the tail pipe. After several days of this morning being illuminated, an engine, coolant, overheat warning appeared on the dash. This caused the car to slow considerably. This vehicle was independently assessed at a Ford dealership at which time it was confirmed that there was coolant leaking into the engine, causing the engine to overheat. This is a significant safety hazard, potentially causing an engine failure or car fire. an engine failure or car fire. This causes a significant risk to the operator and passengers inside vehicle, as well as other occupants on the road. Should the engine fail. This car is available for additional independent assessment, if needed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11517508,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2021","dateComplaintFiled":"04/17/2023","vin":"2FMPK3G97JB","components":"ENGINE","summary":"The engine that Ford has had issues with 2.3 Ecoboost was leaking coolant into the engine causing it to misfire and burnt the turbo up and the engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11517307,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2023","dateComplaintFiled":"04/16/2023","vin":"2FMPK4APXJB","components":"EXTERIOR LIGHTING","summary":"Condensation build up in tail lights in which causes other drivers not to visibly see when braking during the day.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11517121,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"04/14/2023","vin":"2FMPK3J91JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to the dealer where it was discovered that coolant had leaked into cylinder #2, resulting in engine failure. The manufacturer was notified about the failure and a case was filed. The contact was transferred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 54,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11516494,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"04/11/2023","vin":"2FMPK3K96JB","components":"VISIBILITY","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 40-50 MPH, she heard an abnormally loud sound coming from the sunroof before the sunroof glass panel cracked. The contact drove to her residence, where she noticed that the sunroof glass was significantly cracked. The vehicle was taken to the dealer, who informed the contact that they could not assist. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11515825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2022","dateComplaintFiled":"04/06/2023","vin":"2FMPK4K93JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact's daughter owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the temperature gauge indicated that the engine was overheating. The vehicle was turned off and left to cool down. Additionally, the contact added water to the radiator. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11515256,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2023","dateComplaintFiled":"04/03/2023","vin":"2FMPK4J95JB","components":"AIR BAGS","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving unknown speed, another vehicle struck the contact head-on, damaging the front end of the contact's vehicle. No air bags deployed. The contact struck his head causing several injuries and sought medical attention. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was contacted, and case was filed and advised to contact the NHTSA Hotline. The failure mileage was 260,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11513920,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2023","dateComplaintFiled":"03/27/2023","vin":"2FMPK3K92JB","components":"ENGINE","summary":"Engine Failure, verified by Ford Leesburg Dealership check engine light came on when engine was failing drove straight to the dealership","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11513382,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"03/23/2023","vin":"2FMPK4J99JB","components":"POWER TRAIN","summary":"The contacts husband owns a 2018 Ford Edge. The contact stated that while driving various mph on multiple occasions the vehicle accelerates without the accelerator pedal being depressed. Additionally, when the vehicle was shut off the engine still sounds like its on. The check engine and powertrain malfunction safety warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified and a case number was provided. The failure mileage was 67,500.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11513459,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2023","dateComplaintFiled":"03/23/2023","vin":"2FMPK3G96JB","components":"ENGINE","summary":"Check engine light came on, I read it with my code reader and it showed as a cylinder 3 misfire. I ordered spark plugs to replace to see if that was the issue. A few days later I noticed my heat would blow cold when I was idling. I checked under my hood and noticed that my coolant levels were extremely low. Bought coolant and filled my reservoir back up and checked it the next day, it was back down to the extremely low level. I ended up taking my vehicle to the mechanic and he told me that my coolant was leaking into my engine and that I should go back to the dealership I got the car from. Never in a million years would I have thought that my car troubles were going to be this expensive, especially considering that I just got the vehicle only 7 months ago! He also informed me that this was a known issue with Ford. After going back to the dealership, they told me I would need to replace my engine. Unlucky me, the warranty expired literally two weeks before this all happened. A case was opened up with Ford and they told me they could not do anything to help me and that I would have to pay out of my own pocket to fix this, EVEN THOUGH IT IS A KNOWN ISSUE WITH FORD! After doing my own research on it, I see that several other people are having this same exact issue and are also having to pay out of their own pockets due to lack of help from Ford. Ford should be held liable for this, as it is their design flaw. Why are consumers forced to pay upwards of $5,500 out of their own pocket, on top of the cost of the vehicle, when this is obviously on Ford. A recall needs to be issued and Ford needs to reimburse the many people who have paid an ungodly amount out of their own pockets to fix this!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11513118,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2023","dateComplaintFiled":"03/21/2023","vin":"2FMPK3G96JB","components":"ENGINE","summary":"I've took my car to the dealership and been advise that I need to replace my engine. The most common issue is the coolant leakage into the engine. This leads to engine misfiring. I was advise from the dealership I ned to have my engine replacement. After researching, I see alot of compliants on the coolant leaking into the engine, this should be a recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11512223,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2023","dateComplaintFiled":"03/16/2023","vin":"2FMPK3K96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving approximately 45 MPH, the vehicle started shaking and vibrating. The contact pulled over and turned off and restarted the vehicle and the vehicle regained normal function. The contact stated the check engine warning was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had entered the engine cylinder bore and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had researched online and related the failure to manufacturer Technical Service Bulletin: 19-2346 (Engine and Engine Cooling). The failure mileage was approximately 53,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511940,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2023","dateComplaintFiled":"03/15/2023","vin":"2FMPK4J90JB","components":"POWER TRAIN,ENGINE","summary":"The vehicle is a 2018 Ford Edge and has less than 100k miles on it. Car was leaking coolant and we took it to the dealership where they told us it was leaking coolant into cylinder 4 and was possibly a cracked head. They had an adjuster, from the warranty company, inspected the vehicle and the adjuster stated we needed a new motor on 2/20/23 then 3 days later, 2/23/23, the warranty company contacted the dealership and told them they revoked the engine swap. They stated it must be damaged by an internally lubricated part. The dealership also put in an appeal to the denial. We've been having a constant battle with the warranty since February 4th. My car was in shop for 36 consecutive days and has yet to be fixed. The vehicle can overheat due to the constant leak of coolant and catch on fire or potentially blow up the entire motor while operating. We have been in emotional distress, extreme financial distress and its attempted child endangerment. I take my vehicle to and from work and to pick up my 2 year old son from daycare. If the engine was to blow, we could crash or get stuck and it could be fatal to both my child and I and my husband if he is driving.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511950,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2023","dateComplaintFiled":"03/15/2023","vin":"2FMPK4K96JB","components":"ENGINE","summary":"We purchased this used vehicle, a Ford Edge Titanium with an Ecoboost 2.0 engine on January 19, 2023 from the Kia Store in Clarksburg, Indiana. During the first 30 days while still under dealership warranty the Check Engine Light (CEL) lit up. A scan at a local repair shop on January 31, 2023 indicated a misfire on Cylinder 3. (p0303) When the CEL lit up again tech at the Kia dealership examined the vehicle on February 06, 2023 and said that nothing appeared to be wrong with the vehicle. When the CEL lit up again and we took the car back to the local repair shop who recommended all new spark plugs. That repair was performed. A few days later the CEL lit up again and a new ignition coil for cylinder 3 was recommended and that repair was performed. Recently, the CEL has lit up yrt sgsom and we also noticed that the vehicle is consuming coolant. There are no leaks and no coolant on the floor. After some research I discovered that these 2018 Ford Ecoboost engines appear to have a significant deaign flaw. In 2017 Ford stopped using a \"closed deck\" design in favor of an \"open deck\" design. Since then coolant intrusion into cylinders, mostly cylinders 2 and 4 have become commonplace. I understand that in 2022 Ford actually sent our a service bulletin (I think that is what it was) about this design flaw. I also understand that Ford routinely declines to cover the repairs if the vehicle is out of warranty, which we are. Unfortunately the indicated repair is a long block relacement. When we puchased the vehicle we also purchased a 3rd party extended warranty. If and when we suffer a breakdown that requires a replacement engine, the extended warranty covers the costs. Above and beyond the engine replacement costs, if this engine fails while we are driving it, the results could be catastrophic for us and others on the road.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511616,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2023","dateComplaintFiled":"03/13/2023","vin":"2FMPK3K96JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while his wife was driving approximately 45 MPH, the vehicle started to shake and vibrate violently. The vehicle was immediately driven to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The cause for the failure was unknown. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 53,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510530,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2023","dateComplaintFiled":"03/07/2023","vin":"2FMPK4J92JB","components":"ENGINE","summary":"I took my car in because the check engine light came on. I've been told that coolant is leaking in my engine and the only repair option is to replace the engine. When I did some research online, this is a known issue for the model/year of car. There are many reports of it happening. The cost of this is $10,000. I was not in an accident. I take excellent care of my car. This is a known manufacturer issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510688,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2023","dateComplaintFiled":"03/07/2023","vin":"2FMPK3K93JB","components":"ENGINE","summary":"Coolant leaking into the engine - replacement of engine needed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11510037,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2023","dateComplaintFiled":"03/03/2023","vin":"2FMPK4K94JB","components":"ENGINE","summary":"I was driving on interstate route 22 in Derry Twp. Pa. when the engine started to shake and the vehicle started to slow down , I know that there was a ford garage 2 mile down the road , and I managed to get the vehicle to the Ford garage. Upon inspection by the Ford service garage they informed me that there is coolant getting into the #2 cylinder of the 4 cylinder engine . They also informed me that it cannot be fixed and that the entire engine needs to be replaced . There is only 61,166 miles on the engine and Ford says that it is out of warranty and the owner is responsible for all repairs which comes to $7,121.01 . I have spoken to 3 Ford garages , TRI-STAR MOTERS , Blairsville, Pa. were my vehicle is , LATROBE FORD , and Greensburg FORD, and all three told me that they have seen this problem in there shop on the 4 cylinder Ford engines ! The service depts. stated that there is a defect in the engine blocks and that is why it has to be replaced vs repaired ! They said that Ford had a recall on some of the engines but not all. All these 4 cylinders Ford engines need to be recalled not just some of them ! It is obvious, just as in my case that most of these 4 cylinders are defective ! The engine warning light did not come on until I had almost complete engine failure and slowed down considerably . I am requesting the NTSB and the NHTSA to further expand the recall on these obviously defective engines. The vehicle owners should NOT be stuck paying over $7,000 for an obvious defect that Ford knows about and needs to take responsibility for ! THANK YOU IN ADVANCE !!!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11509896,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2023","dateComplaintFiled":"03/02/2023","vin":"2FMPK3J96JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at approximately 60 MPH, the check engine warning light illuminated and started flashing. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The contact was informed that coolant was leaking into the engine. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11509344,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2023","dateComplaintFiled":"02/27/2023","vin":"2FMPK4K89JB","components":"VISIBILITY","summary":"The contact owns a 2018 Ford Edge. The contact stated that a crack extending approximately 4 feet had developed in the large glass sunroof panel. The contact indicated that no object had struck the sunroof to cause the crack. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 74,600.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508897,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"02/24/2023","vin":"2FMPK4J90JB","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, the dealer stated that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall on the VIN for the failure. The failure mileage was 99,883.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508709,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2023","dateComplaintFiled":"02/23/2023","vin":"2FMPK4K99JB","components":"ENGINE","summary":"There is a problem with coolant leaking into the cylinders on the 2.0L Ecoboost engines on the Ford edge requiring the entore engine to be replaced. Now mine is under warranty but I have researched and there are many many people having the same issue. I think it's time ford issues a recall since it's a manufacturer defect","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508412,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2023","dateComplaintFiled":"02/21/2023","vin":"2FMPK4J95JB","components":"ENGINE","summary":"Engine light came on, code it was showing was P0302. Took it to the mechanic the next morning. The shop said there is coolant leaking into the engine and the only repair to be had is to get an entire new engine. We purchased the edge used with about 72,000 miles within the last month. Upon further research, it seems that coolant leaking into the edge in the 2015-2018 models is very common, yet there is no recall for our VIN and no direct suppose from Ford if outside the manufacture warranty.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11506607,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2021","dateComplaintFiled":"02/10/2023","vin":"2FMPK4J90JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The contact mentioned that the vehicle was consuming an excessive amount of coolant. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced due to coolant leaking into the cylinders. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11505795,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2019","dateComplaintFiled":"02/06/2023","vin":"2FMPK3K89JB","components":"STRUCTURE","summary":"The trim pieces surrounding the front and sides of the moon roof fly off vehicle when driving. Has happened 3 times now, twice at speed when a large truck passed from opposite direction and once at medium speed it with no passing vehicle. These flying pieces pose a threat to nearby vehicles, motorcyclists and pedestrians. Dealer repair and body shop employees have seen the results when repairing. No warning lights or messages. In initial Ford Case # CAS24094836 (May, 2019) repair was covered under warranty. Second repair 8/13/2019 I had to escalate thru Ford Customer Care to get covered under extended warranty. This time the parts flew off soon after leaving dealer body shop so had to go back for 3rd repair. Fourth repair done 9/6/2022 done by local body shop.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11503815,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2023","dateComplaintFiled":"01/26/2023","vin":"2FMPK4K97JB","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that the vehicle was serviced under an unknown recall for a flex plate; however, the failure was experienced. The contact stated that while driving at various speeds the check engine warning light illuminated. The contact stated that the vehicle would jerk while driving. The contact stated that the dealer was contacted and informed her to drive the vehicle for 3 days and if the light remained on to bring the vehicle to the dealer. The vehicle was taken back to the dealer who diagnosed the failure as coolant leaking into a valve and the engine needing to be replaced. The vehicle was not repaired as the warranty company informed her that this was a known Ford defect. The manufacturer was notified of the failure and informed the contact to call the NHTSA Hotline. The approximate failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11503817,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2023","dateComplaintFiled":"01/26/2023","vin":"2FMPK4J92JB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"The contact owns a 2018 Ford Edge. The contact stated that the vehicle lunged forward while being started. Additionally, the check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11503585,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"01/25/2023","vin":"2FMPK3G99JB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"While driving at normal speed, the check engine warning light illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced code:P0456 indicating (EVAP System fault). Additionally, the vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and I contact was informed that the VIN was not included in a recall. The failure mileage was approximately 63,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11503672,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"01/25/2023","vin":"2FMPK3J90JB","components":"ENGINE AND ENGINE COOLING,VISIBILITY,ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that the HVAC system failed to work as needed. The vehicle was taken to an independent mechanic where coolant was added to the vehicle; however, the failure recurred, and the check engine warning light illuminated. The vehicle was taken back to the independent mechanic where a spark plug was replaced. The failure recurred. The vehicle was taken back to the mechanic where the vehicle was diagnosed as coolant fluid leaking into the engine causing engine failure. The vehicle was not repaired. The vehicle was not diagnosed nor repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11502568,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2022","dateComplaintFiled":"01/19/2023","vin":"2FMPK3K94JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the check engine warning light illuminated. The contact took the vehicle to the local dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact took the vehicle to a second dealer, Eugene Vaughn Ford Sales (106 Hwy 63 West, Marked Tree, AR 72365: (870) 358-2822) to be diagnosed and it was determined that the engine needed to be replaced due to a coolant leak. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000. The contact stated that the second dealer replaced the motor. Cost of repair will not be covered by Ford because the vehicle has over 60,000 miles.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11500766,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2023","dateComplaintFiled":"01/09/2023","vin":"2FMPK4J92JB","components":"UNKNOWN OR OTHER","summary":"2018 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER STATED THE REPAIRS WERE MADE ON 12/19/2022.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11500522,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2022","dateComplaintFiled":"01/06/2023","vin":"2FMPK3G92JB","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Edge. The contact stated while after a stop sign and attempting to accelerate, the vehicle failed to respond as needed. The contact stated that the vehicle jerked and then abruptly accelerated with the check engine warning light illuminated. The contact stated that the vehicle was diagnosed, and it was determined that the torque converter and clutch cylinder needed to be replaced. The vehicle was not repaired. On another occasion while attempting to accelerate, the vehicle failed to respond and started jerking. The contact pulled over on the side of the road and looked under the hood and noticed smoke coming from the transmission. The vehicle was towed to the residence. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 18V390000 (Power Train). The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 88,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11499757,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2022","dateComplaintFiled":"01/02/2023","vin":"2FMPK4J80JB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"APIM Module needs replacing. Screen keeps going black, does not work after trying to reset. Took to dealer and stated it does not work. THIS IS A SAFETY ISSUE!! No contols no navigation, cannot adjust heating, defrost and no rearview camera. makes it difficult to drive. Was told screen needs replacing too with this defect. There are many web reports of same issue with ford and they should be responsible for this repair","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11499071,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2022","dateComplaintFiled":"12/27/2022","vin":"2FMPK4AP1JB","components":"SUSPENSION","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, there was a vibration heard and felt coming from the rear-end of the vehicle. The contact stated that the vibration was intermittent; however, while driving over a bump or rough patch on the road surface, the rear-end would begin sway as if the vehicle was hydroplaning. The contact stated that the feeling of loss of control was made worse while the Lane Keep Assist feature was activated. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11496872,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2022","dateComplaintFiled":"12/10/2022","vin":"2FMPK4J83JB","components":"ELECTRICAL SYSTEM","summary":"Only have about 13600 miles on my 2018 Edge and the battery drains down about .5 v overnight. Could not start in in my garage after 4 days of sitting, charged it up and took it to the Ford dealer where they did a load test on the battery, it tested at 89%. I did a load test with a multimeter with the same results. Dealer told me to keep a trickle charger on it because I didn't drive it enough which was a poor answer. There is a NHTSA #18V54800 out there and a Ford recall #18S25 that does not include my SUV but it could have the same problem. Looking on line there are others with the same issues with the battery going dead just by sitting and in most cases changing out batteries was not the cure and it seemed Ford offered no resolve. If this is a problem caused by a loose connection or a short it could indeed become a bigger safety issue. My vehicle was built at the same plant as stated on the Ford recall # and it should be considered a safety issue for all Edges of the model year of 2018 made a that plant. I'm not sure this is my problem but I need to start somewhere noting that it's happened to others besides me. Thank you for any help in this matter","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11495853,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2022","dateComplaintFiled":"12/02/2022","vin":"2fmpk3k9xjb","components":"FUEL/PROPULSION SYSTEM","summary":"The car has difficulty staying started after filling up with fuel. It does settle out but it is getting worse.. Today, it shut off while moving after just being filled up. Apparently, the fuel purge valve is going bad. This should be a recall of some sort since it seems to be a common problem with this vehicle. An expensive problem.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11495502,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"11/30/2022","vin":"2FMPK3J91JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated the heating unit was blowing but failed to get warm. While driving and using the A/C unit, the vehicle would warm up. The defroster was inoperable. The check engine warning light was flashing on and off. The vehicle was taken to the local dealer where it was diagnosed that coolant was entering the engine. The manufacturer was notified but no additional assistance was provided and referred to the NHTSA hotline for assistance. The failure mileage was approximately 113,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11493087,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2022","dateComplaintFiled":"11/10/2022","vin":"2FMPK4G94JB","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 40 MPH, the vehicle made an abnormal noise. The contact stated that the vehicle bucked several of times and then stopped without warning. The vehicle was towed to the dealer and the contact was informed that the transmission clutch and torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the advised the contact file a complaint with the NHTSA Hotline. The failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11492148,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2022","dateComplaintFiled":"11/03/2022","vin":"2FMPK3K99JB","components":"UNKNOWN OR OTHER","summary":"My 2018 Ford edge coolant was leaking into my engine causing my oil to turn carmal color.My car only has 81000 miles on it. I had just turned my car on and white smoke came out of the exhaust pipes and then my car light came on that the car was overheated.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491282,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2022","dateComplaintFiled":"10/28/2022","vin":"2FMPK3K92JB","components":"ENGINE","summary":"TSB 22-2229 Had dealer change spark plugs, while attempting broke spark plug off in head. Reported they would have to replace the head. More investigation led them to TSB 22-2229 and a boroscope of the head found coolant intrusion. Now the dealer states it will cost me 6500$ to repair the long block due to the coolant intrusion. This is a known problem with 2014-2018 Ford Edge and Ford Escapes as well as other vehicles. Copied from a law group website who is filing a class action lawsuite \"Experts recommend that customers notify the Ford motor company as soon as possible once they identify an issue. These problems are not always simple and could cause dangerous consequences. If the leak inside it is left unfixed, it could cause problems with the engine and cause a rear-drive axle seizure.\" A quick search of this has hundreds of complaints stating this issue. This is not just a rear drive axle seizure issue. This could cause a fire in the engine due to coolant in the combustion. The check engine code did display with a P0300 MISFIRE Cylinder 3 code on it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491171,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2022","dateComplaintFiled":"10/27/2022","vin":"","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the transmission failed to shift into the intended gear, and then the vehicle lost motive power. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11490301,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2021","dateComplaintFiled":"10/21/2022","vin":"2FMPK3J92JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 65 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who reset the check engine warning light; however, the failure reoccurred a week later. The contact stated that the failure reoccurred on 4 separate occasions. The vehicle was taken back to the independent mechanic where the thermostat, the hoses, and radiator hoses were replaced; however, the failure persisted. Additionally, the contact stated that the vehicle was experiencing rough starts. The dealer was notified of the failure. The vehicle was taken to an independent mechanic where it was diagnosed that coolant was leaking into the cylinders. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11490156,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2022","dateComplaintFiled":"10/20/2022","vin":"2FMPK4J90JB","components":"POWER TRAIN","summary":"My vehicle is not listed under the recall 17S16(2) this is an expansion to recall 17V-427 yet my car has been sitting for 4 months at a FORD dealership because the TORQUE CONVERTOR that is not performing IS ON BACKORDER. Why is FORD being allowed to string me the consumer along until they decide that this is a big problem? I received a Service Notice (Customer Satisfaction Program 22N12 stating that they are aware of a problem with the flexplate, transmission fluid pump and Torque convertor but no RESOLUTION. I cannot AFFORD to keep making car payments for a car I cannot drive. I am beyond frustrated and FORD will not communicate with me.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11490175,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2022","dateComplaintFiled":"10/20/2022","vin":"2FMPK4AP3JB","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"About a week and a half ago, we started getting an error message that the Adaptive steering fault requires service. We contacted our local Ford dealer who says it could be an electrical issue. But can't see us until Nov 1st. Additionally ,when driving straight, the steering wheels ( Ford logo) is turned to the left. It is worrisome but the dealer says it's safe to drive. I don't think so. In doing our research,we've found that this seems to be an issue. I shouldn't have to pay for theses repairs whether through my pocket or through my extended warranty. Which will be out of pocket either way, because I pay for this through my car note and would have a deductible.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11489717,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2022","dateComplaintFiled":"10/18/2022","vin":"2FMPK3G99JB","components":"POWER TRAIN,ENGINE","summary":"My vehicle only has 77K miles on it and is already needing an entirely new engine due to coolant intrusion into the cylinder. We discovered this after replacing all the spark plugs in the vehicle and the check engine light not disengaging. You should not have to replace an entire engine with only 77K miles. This is a known issue with FORD referencing two bulletin's - the first bulletin #19-2346 and now with bulletin #22-2133. They are refusing to cover the repairs 100% and expecting the consumer to pay 40% of the cost of their known issue of a $10K repair ticket. It also clearly states in the recent bulletin that the MIL may or may not engage with this issue. If we had know that this was an issue with this vehicle inside the 5 year/60K mile powertrain warraty which would have covered the repairs 100% we would have taken care of it then. The MIL was never engaged and provided any indication that this was going on. It was discovered after the MIL engaged at 77K miles and we took it in for service and had all spark plugs replaced costing almost $300 in repairs just to discover that did not resolve the check engine light to stop illuminating. This vehicle has been maticulously maintained since taking ownership of it in 2018. All service records are available if needed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11489743,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2022","dateComplaintFiled":"10/18/2022","vin":"2FMPK3G92JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, while driving at various speeds, the check engine warning light illuminated. The local dealer was made aware of the failure when the vehicle was taken in for routine service. The contact was informed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 64,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11488826,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"10/11/2022","vin":"2FMPK3K97JB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2018 Ford Edge. The contact's husband stated the coolant was low and the check engine warning lights were illuminated. The contact's husband stated he would add coolant fluid daily. The contact took the vehicle to the local dealer, where she was informed the coolant was leaking into the engine. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11487873,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2022","dateComplaintFiled":"10/04/2022","vin":"2FMPK4J97JB","components":"ENGINE","summary":"The contact owns a 2014 Ford Edge. The contact stated that while driving on an incline at an undisclosed speed, the vehicle went into Limp Mode and stalled. The coolant temperature warning light and the engine safe mode light illuminated. The contact was able to restart the vehicle and the vehicle was taken to an independent mechanic where it was confirmed that the spark plugs and injectors needed to be replaced. The vehicle was repaired; however, the contact stated that he noticed light smoke coming from the exhaust and smelled a burning odor. The vehicle was taken back to the dealer where it was diagnosed that the lower engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that a portion of the cost for the repair would be covered. The failure mileage was approximately 78,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11487722,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2022","dateComplaintFiled":"10/03/2022","vin":"2FMPK3K92JB","components":"UNKNOWN OR OTHER","summary":"The contact owns a 2018 Ford Edge. The contact stated that after a cold start, the coolant temperature too high warning message appeared on the instrument panel while the vehicle was idle. The contact restarted the vehicle but the service message returned. Due to the failure, the vehicle was towed to the dealer where the mechanic discovered that coolant had leaked into the cylinder head, causing the engine block to crack, resulting in engine failure. The manufacturer was also notified of the failure and informed him that there were no recalls on the vehicle for the failure. The vehicle was not repaired. The failure mileage was 64,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11487469,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2022","dateComplaintFiled":"10/02/2022","vin":"2fmpk4g93jb","components":"ENGINE","summary":"Vehicle is overheating due to a coolant leak into the cylinder. Ford knows of issue but has not recalled vehicle even though it's a defect in the design of the engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11486577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2022","dateComplaintFiled":"09/27/2022","vin":"2FMPK3G91JB","components":"ENGINE","summary":"Head Gasket/Coolant Intrustion. Also had flexplate crack and sounded like a Diesel engine. All between 86000 and 91000","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11486619,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"09/23/2022","dateComplaintFiled":"09/27/2022","vin":"2FMPK3K93JB","components":"AIR BAGS","summary":"Driving on road, person ran a stop sign, and I hit them. Main airbag(s) did not deploy, causing me injury. Knee airbag did deploy.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11485656,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2020","dateComplaintFiled":"09/21/2022","vin":"2FMPK4AP4JB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact's mom owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11485507,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2022","dateComplaintFiled":"09/20/2022","vin":"2fmpk3g99jb","components":"POWER TRAIN","summary":"2018 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484917,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2022","dateComplaintFiled":"09/17/2022","vin":"2FMPK3G94JB","components":"UNKNOWN OR OTHER","summary":"I received a recall letter in the mail July of 2022, I called several Ford dealerships and they informed me that they had not received the parts for this recall as of yet and I would just have to wait to receive the second letter in the mail. I have waited and waited and waited. This past weekend September 10, 2022, I was driving with my oldest and youngest children in the car when my vehicle went from drive to reverse. I was able to get the vehicle back in drive and continue to drive to our friends house. As i placed the car in park it registered in reverse I could not let go of the brake or I would start moving in reverse this scared me because my vehicle was not registering in park even though it was in park. My vehicle was turned off and still continued to register in reverse then drive then sport mode then in reverse again. I was able to get the vehicle in neutral after some time, but this frightened myself and my children. I called the Ford dealerships and Ford corporate for assistance in the matter and none were helpful as the parts will not be released until December of 2022. I am a single parent, who relies on my vehicle not only to transport myself and my children, but to transport us safely there. I have just gone into remission from having cancer and rely on my vehicle to go to important appointments and all the stress of this has a very real possibility of causing the cancer to come back. Ford has failed me in both categories.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484689,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/20/2022","dateComplaintFiled":"09/15/2022","vin":"2fmpk4j85jb","components":"AIR BAGS","summary":"The contact owned a 2018 Ford Edge. The contact stated that while making a right turn at approximately 5-7 MPH, another vehicle coming from the left lane crashed into her driver's front side door, causing her vehicle to crash into a wall. The air bags deployed upon impact, and the driver's side knee air bag cut her right ankle and fractured it in half. The contact was transported by ambulance to the hospital and had emergency surgery on her right ankle. A police report was filed. The vehicle was towed to the tow yard where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was 45,488.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11484083,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2022","dateComplaintFiled":"09/12/2022","vin":"2FMPK4J82JB","components":"VISIBILITY","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, she heard a sound like a gun shot and observed sunroof glass had detached and fallen onto the highway. The contact stated she pulled over to look at the sunroof and saw that the front edge of the sunroof had shattered; however, the remaining glass was cracked. The contact had taken the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000. The contact had taken the vehicle to be repaired and used a rental car during that time.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11483744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2022","dateComplaintFiled":"09/09/2022","vin":"2FMPK3G94JB","components":"ENGINE","summary":"My 2018 Ford Edge has 85k miles. Recently it began vibrating on startup even after the auto-shut off button was activated. The rough idle began interfering with my ability to maintain adequate attention on the road and created significant feelings of anxiety each at every braking. Vehicle check engine light would come on and then go off. On 8/26/22 vehicle was inspected by Beach Ford who completed a fuel injector treatment. After picking up vehicle the check engine light reappeared. Attempted to contact service agent by cell phone because dealership stated that was the only way to communicate but did not receive reply. Changed all spark plugs and coils due to code P0303. Check engine light still on so contacted Beach Ford again and on 9/9/22 they confirmed the issue as a coolant leak appearing on the \u201cbulletin\u201d as a commonly known defect for my vehicle. The dealership stated I would need a new engine and since the warranty only covers up to 60k miles I would have to pay the full price of over $7500. Any symptoms of a problem were immediately addressed by dealership within one week of onset each time. Dealership completed work on a recall 6/10/22 and mentioned nothing about the \u201cknown service defect\u201d nor did they document completing any routine inspections out of courtesy since Ford had this information at that time and I (the unknowing consumer) did not.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11481842,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2022","dateComplaintFiled":"08/29/2022","vin":"2FMPK3J96JB","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11481037,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2022","dateComplaintFiled":"08/24/2022","vin":"2FMPK4J90JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that while operating the vehicle, the engine would rough idle and misfire with the check engine warning light remaining illuminated. Additionally, white smoke was present coming from the tail pipe. The contact stated that it was discovered that the coolant level was very low. The vehicle was taken to the local dealer who diagnosed that the coolant had leaked into cylinder #3, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 115,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11479908,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2022","dateComplaintFiled":"08/18/2022","vin":"2FMPK3J84JB","components":"POWER TRAIN","summary":"2018 FORD EDGE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL. THE CONSUMER REFCERENCED SAFETY RECALL 22S43/22V413. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11479844,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2022","dateComplaintFiled":"08/17/2022","vin":"2fmpk4j97jb","components":"ENGINE","summary":"Coolant leaking into the engine which cracked the engine, need a new engine","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11479640,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2022","dateComplaintFiled":"08/16/2022","vin":"2fmpk3j98jb","components":"ENGINE","summary":"My car needs a new engine. I got an oil change in March and everything was fine with the engine. Then in June a cloud of smoke came out of my tail pipe when I started the car, but since at this time the car had been sitting I thought this was the cause. A couple days later my check engine light came on and an indicator stating my coolant was hot when i was accelerating getting on the fwy. I checked the coolant and it below the minimum which was odd since i had gotten an oil change and topped off my fluids only a couple months before. I added coolant and the indicator and check engine light went off. My check engine light, another billow of smoke and my car stating my coolant was overheating happened again early July and I tool my vehicle in on July 18th to get looked at. It was inspected by a technician and was informed that it needed a new engine because the coolant leaked into the engine. It was inspected again by portfolio ins co and because I can\u2019t find a receipt they will not fix it until I can. And Ford even though this is a common issue on my year make and model they will only cover it until 60,000 miles. I bought my car with 38,000 miles on it. It has been a month already and my car is still just sitting at the Ford dealership.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11479195,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"08/14/2022","vin":"2FMPK4J95JB","components":"ENGINE","summary":"Check Engine light came on in June of 2022 and the code was for a cylinder one misfire. Took the vehicle to dealership where they confirmed it is a known issue amongst this make, model, and year. They determined coolant was leaking into the engine and the only repair was replacement of the engine. They told us there was a bulletin issued by Ford for the problem but no recall. The engine had to have coolant replaced several times over a short period of time. The leak caused burn off of the coolant that in turn changes exhaust. The engine can overheat and cause larger damage because there is no indicator to alert or warn of low coolant. The issue poses an environmental and safety risk as the vehicle can shut off at random and reach temperatures that can cause a fire.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11478958,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2022","dateComplaintFiled":"08/12/2022","vin":"2FMPK4K83JB","components":"POWER TRAIN","summary":"2018 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11479027,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"08/12/2022","vin":"2fMPK3G94JB","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving at various speeds, the accelerator pedal was depressed but the vehicle hesitated and stalled on several occasions. The vehicle was taken to the local dealer where the transmission was repaired. However, the failure reoccurred. No further information was available. The vehicle was taken back to the dealer where it was diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 20,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11479031,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2022","dateComplaintFiled":"08/12/2022","vin":"2fmpk3j95jb","components":"ENGINE","summary":"We have 64,000 miles on this car. A p0303 code came on and took vehicle to ford. Mechanic said we need a new engine and quoted us $7,584. We were told that we're 4,000 over our warranty and the dealership and ford will not pay a cent toward repair. This is a well known issue with the 2.0 turbo engine. There are numerous accounts of this engine failing and still ford turns a blind eye.There is a t.s.b. #22-2229 and ford will not fix this. This needs to be addressed with ford and they need to pay for their failure. Thank you.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11478866,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2022","dateComplaintFiled":"08/11/2022","vin":"","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train ) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11477495,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"08/04/2022","vin":"2FMPK4K94JB","components":"ENGINE","summary":"Vehicle started going through coolant with no signs of leaks anywhere. We took it to multiple mechanics and no one could find any coolant leaks.We were still putting coolant in every other week, again no signs of leaks anywhere but empty coolant tank. Turns out the coolant was going straight into the motor mixing with the oil causing it to slowly seize up. The repair shop it\u2019s at told us this issue wasn\u2019t preventative maintenance but a mechanical failure on Ford\u2019s part and their 2.0 eco boost engines. According to some Ford forums this failure is common with the 2.0 eco boost motor. There\u2019s also a class action lawsuit pending against Ford for this mechanical failure of theirs. This repair is nearly 10 thousand dollars (who has 10k for repairs?! we\u2019re still making payments on the thing) This has put our family without our vehicle for quite some time. The slow breakdown of our 2018 vehicle has been frustrating and disappointing to say the least. This is a Ford mechanical failure and they need to be held financially accountable for a faulty product they know is failing.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11477418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2022","dateComplaintFiled":"08/03/2022","vin":"2FMPK4G98JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 50-55 MPH and overtaking another vehicle, the accelerator pedal was depressed and the vehicle hesitated to respond. There was no warning light illuminated. The contact stated upon starting the vehicle the next day, the vehicle experienced a rough start. The contact stated that the check engine warning light was illuminated. The contact was able to drive the vehicle. The vehicle was taken to an independent mechanic where the sparks plugs were replaced and the check engine warning light was reset. However, the failure reoccurred while driving. The vehicle was taken back to the independent mechanic where the check engine warning light was reset; however, the failure persisted. The vehicle was taken to the local dealer where it was diagnosed that coolant was leaking into cylinder #2. The contact stated that the failure was associated with Ford Technical Service Bulletin Number: 19-2208. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 79,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11475914,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2022","dateComplaintFiled":"07/26/2022","vin":"2FMPK4K99JB","components":"ENGINE","summary":"Coolant intrusion into cylinder 2 due to design flaw.Ford is aware of the isssue and has a bulletin for techs to diagnose. This is the same issue happening with the escapes that ford has issued a recall for yet there has been nothing for the edge. My car is 4 years old and I have to pay out of pocket for a brand new engine because of course it is past the warrenty...","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11475602,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2022","dateComplaintFiled":"07/24/2022","vin":"2fmpk3j99jb","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"Car rolled out of drivewayacross road and hit tree in neighbors yard which kept it from hitting house. 10,000 in damages to rear of car. While car being repaired heard about recall. Body shop told us about it. Took @ 3 months to get car repaired. No one in car at time of rollaway","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474587,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2022","dateComplaintFiled":"07/18/2022","vin":"2fmpk4g96jb","components":"ENGINE","summary":"Engine light came on. Vehicle brought to dealership. Needs new engine 75k miles. Due to \"porous engine block\". Extended warranty company will not fix because it is a \"known manufacturing defect\" ($8200) Codes pulled p0303 p0316 Ford is risking the safety of all who are driving these vehicles and those who may be on the road with one. The FIRE RISK associated with this KNOWN DEFECT needs to be addressed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2022","dateComplaintFiled":"07/18/2022","vin":"2fmpk3j91jb","components":"ENGINE","summary":"Check engine light came on as well as a high coolant temperature. Took the car to the dealer and had it tested. Coolant is leaking into the middle cylinders. Will need a new engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11473292,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2022","dateComplaintFiled":"07/11/2022","vin":"2FMPK4J95JB","components":"POWER TRAIN,ENGINE","summary":"I've bought a 2018 Ford Edge SEL July of 2021 at Zech Ford (Kansas), it had just a little over 50k miles, within the first month of ownership, engine light comes on (code P0301), I took to the dealership and they replaced the oxygen sensor, everything seemed fine since. This last May, the flex plate cracked, I took to Greenway Ford dealership (Florida) and paid $3,085.36 for the repair, within just an hour of having the car back, engine light comes on (P0301), I immediately took the car back, they kept the car for the weekend, replaced the stream O2 sensor and charged me $105.24, they only charged me for the part, they waived the labor fee since I just had a $3k repair. Now, 2 months later, engine light comes on again for the same code P0301, but this time I can hear liquid running through the dashboard and a lot of white smoke coming out of the exhausts, I popped the hood and see that the coolant container is virtually empty, so I\u2019ve bought some and added to it, I took it back to Greenway Ford, left the car there and couple hours later they called me to let me know that the coolant leaked into the cylinder and tells me that my only option is to have the engine replaced at a cost of $8400! This is my only car, I still owe $22,700 and I do not have $8k to get it repaired! And the car has about 94k miles now,","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11472862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2022","dateComplaintFiled":"07/08/2022","vin":"2FMPK3K96JB","components":"ENGINE","summary":"There is a crack in the engine block that is pulling coolant into the engine causing total engine failure. In addition there are carbon deposits in the coolant which means the exhaust is being pulled into the coolant/engine system. The first indicator of a problem was at 80k miles with rough idle and hesitation on acceleration. 2 engine check lights lead to replacing 'bad coils' and spark plugs. Then the car started to overheat and ran out of coolant. We replaced to coolant and it ran out again 3 weeks later. With no evidence of a coolant leak we knew there was a major problem and online research showed likely total engine failure. This has been confirmed by the dealer and requires a whole new engine long block ($9000 repair). Driving a car with a cracked engine block is dangerous to myself and others on the road. Luckily I figured out the problem myself before something happened while driving.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11472995,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2022","dateComplaintFiled":"07/08/2022","vin":"2fmpk4g96jb","components":"ENGINE","summary":"Check engine light came on and I brought it in for diagnostic. I was told cylinder misfire and coolant is leaking into cylinder and damaged engine. I was told I need a new engine. I have 71k miles so I am outside of warranty. Both the dealer and independent repair shop I went to both told me the exact same diagnosis and that they have both been seeing this a lot with this 2.0 ecoboost engine. There should be a recall on this, not just a service bulletin when it\u2019s a known issue with this engine. Engine replacement should not be happening on this year vehicle and with these low of miles (but just outside of warranty!)","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11472437,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2022","dateComplaintFiled":"07/05/2022","vin":"2FMPK3G90JB","components":"SEAT BELTS","summary":"The seat belt on the driver's side front keeps getting locked up and won't release. I have to mess with the seat belt height adjuster to get it to work and sometimes it just doesn't which then makes my seat belt alert light and beep go off every few minutes. It's also against the law to go without my seat belt which is definitely an issue. I haven't even had this car for a year and I have not had any accidents nor did the car report I got when I purchased it state that there were any accidents on it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11470270,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2019","dateComplaintFiled":"06/21/2022","vin":"2FMPK4J86JB","components":"SEAT BELTS","summary":"The contact owns a 2018 Ford Edge. The contact stated that the plastic part that contained the seat belt, was cutting the sides of the seat belt while attempting to latch the seat belt. The failure caused the seat belt to not latch securely. The vehicle was taken to the dealer and the dealer replaced the defective part. The manufacturer was contacted and a complaint was filed. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11469135,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2022","dateComplaintFiled":"06/14/2022","vin":"2FMPK4J92JB","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2018 Ford Edge. The contact stated that when the vehicle was purchased, she noticed water inside the taillights. The contact notified the salesperson at the dealer and was informed that the taillight did not need to be replaced. The taillight was replaced by an independent mechanic. The contact stated that the failure recurred. The manufacturer was contacted and a complaint was filed. The failure mileage was 71,990.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11467814,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2022","dateComplaintFiled":"06/06/2022","vin":"2FMPK3J96JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, the vehicle would momentary drive rough. The check engine warning light illuminated and remained illuminated while driving the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the coolant reservoir was low and coolant had leaked into cylinder #2. The contact was informed that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 83,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11467652,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"06/05/2022","vin":"2FMPK3J80JB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The power liftgate has stopped functioning. After changing the alternator because of a voltage regulator error code and replacing the batteries, the power liftgate continues to not work. If the battery is disconnected, when reconnected the power liftgate will work only once. When trying to engage the feature, the liftgate will attempt to unlatch and lift however, the hatch does not open. Fuses have also been changed. the power liftgate feature has to be disabled in order to properly use the hatch. No one has been able to find a correction for this issue with not only the Edge's but its sister model by Lincoln. Many complaints of the liftgate opening and closing on its own. The liftgate not operating properly removes an access point of not only convenience but more importantly safety. If there were an accident, the liftgate not opening properly would not allow for passengers to remove themselves from the vehicle if that were the only exit point in a crash. Outside of the listed inspected components, the only other option is to have the entire electrical system inspected. At the price point this vehicle is offered on the market, many owners would not have the means to pay the dealership or a private repair shop to take apart their entire vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11466215,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2022","dateComplaintFiled":"05/26/2022","vin":"2FMPK4K93JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was illuminated and noticed blue smoke coming out of the exhaust. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000. The contact took the vehicle to an independent mechanic who diagnosed that there was fluid leaking into the cylinder. The coils, spark plugs, and cylinder #2 were replaced; however, the failure persisted. 5/27/2022-the vehicle was taken back to the independent mechanic who diagnosed the vehicle and determined that the engine needed to be replaced. The contact called the Ford Customer Relation Center and they said Ford would not do anything for the engine repair; contact was told to contact NHTSA. Contact received letter from law firm regarding lawsuit for \"ENGINE DEFECTS SUCH AS COOLANT LEAKING INTO CYLINDER\". The contact stated that engine failure was confirmed by the dealer and it was eventually replaced. 5/31/2022 - Car dropped at Klaben Ford for engine replacement - total cost $6,141.57.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11465909,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2022","dateComplaintFiled":"05/24/2022","vin":"2FMPK3J92JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving approximately 35 MPH, the vehicle started vibrating with white smoke coming from the exhaust. The contact stated no warning light was illuminated. The contact pulled off the roadway due to the vehicle running roughly with the vehicle misfiring. The contact turned the vehicle off and upon restart, the vehicle was still running with a vibration coming from the engine. The contact had taken the vehicle to an independent mechanic who diagnosed that coolant was present in the engine cylinders. The mechanic determined that the engine needed to be rebuilt. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11464492,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2022","dateComplaintFiled":"05/13/2022","vin":"99999999999","components":"FUEL SYSTEM, GASOLINE","summary":"2018 FORD EDGE. CONSUMER WRITES IN REGARD TO PURGE VALVES SAFETY RECALL. THE CONSUMERS STATED THE PURGE VALVE IS AN ENVIORNMENTAL CONCERN. THE CONSUMER STATED THE PURGE VALVE WOULD BECOME STUCK OPEN, EFFECTING THE ENGINE, FUEL CONSUMPTION, AND AIR QUALITY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11461746,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"04/22/2022","vin":"2FMPK3J92JB","components":"VISIBILITY","summary":"The contact owns a 2018 Ford Edge. The contact stated that the front windshield wipers failed to operate intermittently. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V250000 (Visibility) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11461813,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"04/22/2022","vin":"2FMPK3G98JB","components":"ENGINE","summary":"Coolant leaking into engine causing misfire and potential for car to overheat if not catch fire. The real issue is this is a KNOWN defect with Ford and to date they have not taken any action. Totally unacceptable!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11460344,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2022","dateComplaintFiled":"04/10/2022","vin":"2fmpk3k8xjb","components":"TIRES","summary":"We noticed washing the car today. This date being April 10, 2022. That all the tires mounted on our vehicle has cracking on all the side walls and tread. We are concerned that this may be a very serious safety issue. We just purchased this vehicle about 2 months ago as a used vehicle from a dealership. The miles on this vehicle is 28, 677. Please give us a response as we need to know what to do in this situation. Thank you!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"PIRELLI","productModel":"SCORPION STR","size":"P245/50/R20","manufacturer":"Pirelli Tire, LLC"}]},{"odiNumber":11458856,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2022","dateComplaintFiled":"03/29/2022","vin":"2fmpk3j90jb","components":"TIRES","summary":"Clear day at 5pm. Traveling at 65mph on highway when my rear passenger tire suddenly went flat. There was no debris in the road prior to this. After changing the tire I noticed that the inside sidewall had blown out. The tire size is 245/60R18 105H. Dynapro HP2","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"HANKOOK","productModel":"DYNAPRO HP2","size":"245/60/R18 105H","manufacturer":"Hankook Tire & Technology Co., Ltd."}]},{"odiNumber":11458208,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2021","dateComplaintFiled":"03/24/2022","vin":"2FMPK4K94JB","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving under 25 MPH, the front, side and rear sensors Forward Collision Avoidance warning lights illuminated on the center display; however, the vehicle speed was not affected. The contact stated there were no objects or other vehicles around the vehicle during the failure. The contact stated that the failure had been reoccurring while driving below 25 MPH. The dealer was notified of the failure and informed the contact that he would be responsible for the diagnostic fee. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11457846,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2022","dateComplaintFiled":"03/22/2022","vin":"2FMPK4K92JB","components":"ENGINE","summary":"Engine light came on. Car was driving fine. We are under 100m out of the 60k mi warranty. Coolant in the engine & engine needs needs replaced.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11456366,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2022","dateComplaintFiled":"03/11/2022","vin":"2fmpk4j84jb","components":"UNKNOWN OR OTHER,STRUCTURE","summary":"Floor board got flooded with water! The back seam that is in the roof is faulty. The seam is above opening when lift gate is up ( not the seal around the gate). Front, midde and compartment with the spare was drenched. Water ran down the pillars ( nose was angled up). Ford refused to give any assistance. My concern is all the electrical components can be dangerous and the possibility of mold on the inside. Our 3/36 warranty has expired 4,000 miles ago and out on the time by around 6 mos. We have owned the ford less than a year and it has a clean history report. This is a part that should seal the roof. We have never touched it and until pointed out, wasn't aware of it. Other owners should be aware of this. What other damages can not be seen?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11456234,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2022","dateComplaintFiled":"03/10/2022","vin":"2FMPK3G96JB","components":"ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER","summary":"Check engine light on and kept loosing coolant. Code read as misfire in cylinder 2. Changed spark plugs and light still on. On the way to the dealership to to get it looked at, the engine blew. Bought the SUV in April of 2020. Now I am stuck with a vehicle with 20,000 left to pay on and no money to replace the engine. The SUV only has 63,000 miles on it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11454516,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2022","dateComplaintFiled":"02/28/2022","vin":"2fmpk3k9xjb","components":"ENGINE","summary":"2018 Ford Edge Titanium. Approximately 90000 miles on car and experiencing an engine misfire on cylinder 3. Dealer says antifreeze (which has recently been losing coolant on a constant basis) is leaking into the cylinder causing the misfire. Claims only fix currently is to replace engine at a substantial cost to me. I have read a few Ford forums for the 2.0 Liter engine and find this to be a symptomatic problem that Ford is not repairing in good faith due to a manufacturing issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11453633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2022","dateComplaintFiled":"02/23/2022","vin":"2fmpk3g92jb","components":"ENGINE","summary":"THE FLYWHEEL/FLEXPLATE IS CRACKED AND CURRENTLY AT DEALERSHIP FOR REPAIRS i CAN RETRIEVE IF NEEDED. THIS IS ONLY NOTICEABLE DURING DRIVING AND CAN CAUSE THE ENGINE TO STOP WITHOUT NOTICE. THIS IS DANGEROUS IF IN MOVING TRAFFIC. THIS PROBLEM HAS BEEN CONFIRMED WITH DEALERSHIP IN LINE TB19-2236. THE DAMAGED COMPONENT HAS ONLY BEEN AT THE DELAERSHIP TO DATE, UNSURE IF OTHERS WILL INSPECT. THERE WERE NO WARNING LIGHTS, ALERTS OR ANYTHING MINUS THE RATTLING THAT STARTED APPROXIMATELY 30 DAYS AGO. Ford is aware of the issue and has it documented for my model year and will not cover the extensive repair costs nor respond to the other claims similar to mine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11450696,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/02/2022","dateComplaintFiled":"02/06/2022","vin":"2FMPK4AP2JB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The rear hatch, yes it's available for inspection. It closed on me while trying to get items out of the back of the SUV. I opened the hatch from the drivers control panel leaving the car running in park, then tried to get items out of the back. While I was under the hatch it closed on me. I was unable to stop it from coming down on my back/shoulder despite pushing back against it with my arms against the floor. I ultimately had to jump into the back of the vehicle where the hatch closed on my foot and locked. I tried to open it again using the push button on the outside of the hatch, it closed again, I was unable to stop it from closing and locking again while trying to lift it from the outside. It did this four times in a row. The only \"unusual\" thing was that this was during an ice storm. I have tried to reproduce it several times since with no luck, also there are no freezing temperatures now. No, I have not taken it to a dealership yet but will this week. I do not know if there were warning lights since I was in the back of the vehicle, but it did sound the tone that you hear when the lid is closing by its own power luckily which alerted me that it was closing. This has never happened, it closed with force four times, and I was unable to stop it","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11450017,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2022","dateComplaintFiled":"02/02/2022","vin":"2FMPK3G91JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 10-15 MPH and attempting to accelerate, the vehicle loss motive power. There were no warning lights illuminated. Additionally, while driving the vehicle failed to move and revved up. The vehicle was restarted and worked as designed. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. There were no DTC codes. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 28,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11449808,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/01/2022","vin":"2fmpk4j98jb","components":"ENGINE","summary":"We took our 2018 Ford Edge with 63000 miles in for oil change and brake line recall to Koucerek Ford in Wausau, Wi.. We notified them that it seems to be losing antifreeze since December. They called and informed us that the coolant is leaking into cylinders 2 and 3 and we need a new motor at a cost of $6200.00. I called Ford customer care and was denied any compensation because it was 3000 miles beyond the warranty.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11449026,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"01/26/2022","vin":"2FMPK4J95JB","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"Passenger doors freezes closed when snow and ice build up on the lower door mud guards. Available for inspection. Rear passengers have to crawl out of front doors during winter weather conditions. The problem hasn't been reproduced as of yet to the dealer but has been reported to the dealer. The dealer confirmed the problem a manufacturing flaw. No safety warning lights for the problem. Problem noticed January 2020.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11448295,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2022","dateComplaintFiled":"01/20/2022","vin":"2FMPK4AP3JB","components":"VISIBILITY,UNKNOWN OR OTHER","summary":"My wife was driving home from work when she said she heard what sounded like a gun shot! She was very very alarmed by it!! When she got home found that the panoramic sunroof exploded! I will take it to the dealer tomorrow!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11445171,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2021","dateComplaintFiled":"12/27/2021","vin":"2fmpk4j95jb","components":"ENGINE","summary":"Engine light came on with a P0303 code denoting a cylinder misfire. Dealer say engine needs to be replaced. I researched this online and this is happening to hundreds of people who purchased a 2017 - 2018 Ford Edge with a 2.0 ECO Boost engine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11443550,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2021","dateComplaintFiled":"12/12/2021","vin":"2FMPK4J80JB","components":"EXTERIOR LIGHTING","summary":"The headlights are so dim that the vehicle is almost unsafe to drive at night time. This is especially true while driving in rain or snow at night. I have different strengths of headlights nothing helps. My family is at the point of not wanting to ride anywhere with me in the vehicle at night time. This past weekend it was raining when we left family and driving 20 miles in rain and night on low beam my girlfriend said she will never ride again at night. We live in an area where deer and other animals are often near the road at night time. This 2018 Ford Edge has even me a military veteran almost too scared to drive the vehicle at night time!! PLEASE HELP make Ford remedy this problem before people die!!! There seems to be some sort of opaque lens in front of the low beam headlight bulb and it seems to make is so the low beam is unable to give the vehicle any good lighting on low beam at night time.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11439723,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2021","dateComplaintFiled":"11/08/2021","vin":"2FMPK4K92JB","components":"ENGINE","summary":"I purchased the Ford Edge 09/28/2019 from Apple Ford Lynchburg VA, I noticed a ticking noise when crank up the SUV, around June the engine light came on and the vehicle shut off while driving down the road. I took it back to Apple Ford and they checked it and said that the motor had to be replaced. I took it to another mechanic and was told that the motor needed to be replaced. Apple Ford Manager John advised me that he would see if Ford Motors would replace and get back with me, he never did. I went over again to see him he told me the same thing but never called back. I called the owner and he said that he was going to call Ford Motor to see if they can help me out. Help Me they need to replace it. The owner advised me that a few of the vehicles had a cooling problem running hot. The other mechanic completed a Diagnostics p316 and P1285 and pressure test was recommended. The pressurized test cooling system found coolant in cyclinder walls after test.After performing pressure test 5 hrs.per TBS 192346 found that applied pressure dropped 7psi. Removed spark plugs found evidence of coolant in cyclinders. According to Owner's right a vehicle must not be more than 10 years old and is eligible for the vehicle to be repaired with no cost to the owner. According to www.fordproblems.com/flexplate-rattle for 2015-2018 Edge and carcomplaints.com rattling noise caused by a defective engine flexplate and that a class-action lawsuit wants Ford to properly recall the flexplates. states that owners have had flexplates replaced only a matter of time before they crack again.if unattended the plates a can shatter and cause a host of other problems such as knocking noise when engine shifts into gear, unsetting vibrations, loss of power at high speeds, vehicle won't be able to transfer engine power into transmission. Another thing while driving up hills the engine light would come on and go off after pulling the hill and couldn't drive no faster that 55 miles or light come back on.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11439768,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2021","dateComplaintFiled":"11/08/2021","vin":"2fmpk3k88jb","components":"VISIBILITY","summary":"The rear roof glass spontaneously started cracking in a large area.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11439511,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2021","dateComplaintFiled":"11/05/2021","vin":"2FMPK3K96JB","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing an engine to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact to take the vehicle to a dealer. The failure mileage was approximately 72,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11439042,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2021","dateComplaintFiled":"11/02/2021","vin":"2FMPK3J88JB","components":"UNKNOWN OR OTHER","summary":"While driving on the freeway in California, the drivers side visor came lose and hit me in the face and blocked my vision and almost caused an accident at 70 mph. The visor remained attached by the visor light wire. this happened on 10/4/21.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11437557,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2021","dateComplaintFiled":"10/20/2021","vin":"2fmpk4g91jb","components":"UNKNOWN OR OTHER","summary":"The turn signal randomly loses its tick-tock sound even when the turn signal is active. It happened since I own this brand new car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11433944,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2021","dateComplaintFiled":"09/22/2021","vin":"2FMPK4J93JB","components":"POWER TRAIN","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 35 MPH, the contact heard a clicking noise coming from the engine compartment which resulted in the vehicle losing power. The contact stated no warning light was illuminated. The vehicle was able to be pulled over but was not restarted. The vehicle was towed to a local mechanic where it was diagnosed with needing the torque converter replaced. The vehicle was repaired but recall was not covered. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V390000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11433787,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2021","dateComplaintFiled":"09/21/2021","vin":"2fmpk3k93jb","components":"ENGINE","summary":"The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the engine overheating warning light was illuminated. The vehicle was taken to the dealer and diagnosed with coolant leaking into the cylinders and that the vehicle needed an engine replacement. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact related the failure to a TSB 19-2346. The failure mileage was approximately 107,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11432533,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2021","dateComplaintFiled":"09/10/2021","vin":"2FMPK4K99JB","components":"SERVICE BRAKES, HYDRAULIC,ENGINE","summary":"There is an engine defect causing coolant to leak into cylinders on my 2018 Ford edge titanium ecoboost 2.0l turbocharged engine. This is a known safety problem and there have been many lawsuits regarding this issue. I have contacted Ford Corporate and they are only recommending to replace the long block instead of replacing the entire engine. There is potential to have damage to the cylinder heads, piston rods and other crucial parts in the engine which make me feel very unsafe about its future reliability when \"only replacing the long block\" which really seems like putting a band aid on the problem. They are not willing to spend the time or money to ensure that the vehicle is safe and the problem is properly diagnosed and resolved. This is alarming as it seems they are trying to cut corners in order to save money. Many people have had this problem and I heard from my private mechanic that they do so many 2.0l ecoboost a week at the dealership because of this exact same problem. I think the NTHSA should look into an engine recall. I also have had an open recall on the front brake lines needing to be replaced due to possible failure for over 1 year and Ford has dragged their feet. Please look into my specific case if possible. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11432124,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/04/2021","dateComplaintFiled":"09/08/2021","vin":"2FMPK4J86JB","components":"STRUCTURE","summary":"The power lift gate on the back of my vehicle will unexpectedly shut or quickly drop closed. On multiple occasions I was removing items from the back of my vehicle when this happened, and I was struck by the lift gate causing injury. The first time I brought this to the dealer\u2019s attention was July 2019. They were unable to replicate the problem. This week, while once again removing items from the back of my car, the lift gate shut suddenly, this time crushing and cutting my wrist. My wrist immediately bruised and began bleeding. This was incredibly painful and days later is still not healed. This is a problem that is well documented by other Ford Edge owners in online forums, but that the dealer has still failed to acknowledge.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11431987,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"09/07/2021","vin":"2fmpk4k91jb","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and Lindsay Ford (11250 Veirs Mill Rd, Wheaton, MD 20902) were made aware of the issue and informed the contact that parts were not yet available. The contact attempted to contact the manufacturer but was not able to speak to a representative. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11428070,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2021","dateComplaintFiled":"08/06/2021","vin":"2FMPK4K97JB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2018 Ford Edge. The contact stated that the antifreeze in the vehicle would leak into the cylinders which would result in misfires and the vehicle shaking on a cold start. The contact stated that the check engine and coolant overheating warning lights and messages were displayed on the instrument panel. The vehicle was diagnosed but was not yet repaired. The manufacturer was informed of the failure. The manufacturer informed the contact that the repair parts were on backorder. The failure mileage was approximately 74,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11427601,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"08/03/2021","vin":"2FMPK4J95JB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2018 Ford Edge. The contact stated that while passengers were walking behind the vehicle, the back over prevention system failed to activate. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the audio unit needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to another local dealer Bergstrom Ford Lincoln of the Fox Valley (525 S Green Bay Rd, Neenah, WI 54956, (800) 404-1138) but vehicle was not diagnosed or repaired. The manufacturer was contacted and informed of the failure. The contact was referred to NHTSA for assistance. The failure mileage was 11,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11427378,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2021","dateComplaintFiled":"08/01/2021","vin":"2FMPK4K86JB","components":"EXTERIOR LIGHTING","summary":"Moisture in rear tail lights and rear reflector on tailgate. Moisture is excessive and Causing streaks and puddles to form in tail lights. Water and Moisture blocks and distorts light from brake lights and tail lights lowering visibility of these lights which could result in accident.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11427004,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2021","dateComplaintFiled":"07/29/2021","vin":"","components":"VISIBILITY","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving approximately 50-55 mph, the contact heard a loud explosion. The contact pulled over and checked outside of the vehicle but did not see any damage. The contact restarted the vehicle and started driving and heard wind inside the cabin of the vehicle. The contact pulled over and inspected the vehicle and became aware that the sunroof glass had shattered. There was no impact to the sunroof that could have caused the sunroof to shatter. The dealer was made aware of the failure and provided the contact an estimate for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11426049,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2021","dateComplaintFiled":"07/22/2021","vin":"2FMPK4K92JB","components":"ENGINE AND ENGINE COOLING","summary":"One morning got in SUV for work. The SUV was hesitant about cracking as if starter was going so I thought, also had a small knocking/ticking noise after turning again it cranked. After a few days the engine light came on and wouldn't go off. Took the vehicle to the dealership to check and I was told that I needed an engine . The dealership found that cyclinder 2 miss fire nad traced and found coolant in cyclinder. I took the vehicle to a second shop for a second opinion thinking this can't be I only had it for a year and a few months. Second auto shop said same thing your vehicle need a motor. The second shop performed a pressure test found that after applied pressure dropped 7 psi Removed spark plugs and found evidence of coolant in cylinders.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11424577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"07/13/2021","vin":"2FMPK4AP8JB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not yet available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11424466,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2021","dateComplaintFiled":"07/12/2021","vin":"2FMPK4K93JB","components":"WHEELS","summary":"The contact owns a 2018 Ford Edge. The contact stated that the front passenger\u2019s side tire experienced a blowout. While attempting to use the lug tool provided with the vehicle, the lug tool failed to fit the lug nuts. The contact called a tow company to assist with replacing the tire with the spare tire. The contact took the vehicle to the local dealer and was informed that the lug nuts were swollen. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 48,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11424078,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2021","dateComplaintFiled":"07/09/2021","vin":"2FMPK4J98JB","components":"PARKING BRAKE","summary":"The parking brake flashed a message that it had limited function. Then the message said the parking brake was on. I pulled to the side of the road and then could not release the parking brake or operate the vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11423316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"07/03/2021","vin":"2FMPK4K97JB","components":"STEERING","summary":"The steering wheel will click softly and act like it skipped a tooth on a gear. I am told I could lose steering control all together and its possible to just lock up as I'm driving which could lead to an accident or worse. Estimated repairs are from $2300.00 to $ 3000.00 + taxes. From research it appears this has been a problem across multiple models of Ford products from the time this system was initially installed back in 2008.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11422448,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2021","dateComplaintFiled":"06/26/2021","vin":"2FMPK3G9XJB","components":"ENGINE AND ENGINE COOLING","summary":"Repeated 'misfire in cylinder 2' error code - from what i've seen online, this may mean that coolant is leaking into the engine block and can cause total engine failure. about 77,000 miles currently. Will be taking to dealership in a couple days, as it's a repeated issue and the dealership staff member we talked to said i shouldn't be driving the car, which we just bought in March 2021 from a used car Ford dealership.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11422123,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2021","dateComplaintFiled":"06/24/2021","vin":"2FMPK3K93JB","components":"ENGINE","summary":"10162071 Manufacturer Communication Number: TSB 19-2208 Summary Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11421981,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"06/23/2021","vin":"2FMPK4J91JB","components":"STRUCTURE","summary":"Lift gate motorized lift cylinder failed to hold the lift gate open while accessing the compartment. Lift gate reversed and you could not stop it by pushing up on the lift gate. Made an appointment at the Ford dealership and they checked the issue out and they confirmed the problem was with the lift cylinder No warning lamps or messages appeared when this happens. Lift gate would not reverse while coming down when up hand pressure was being applied. Serious issue for trapping a person under the lift gate.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11420534,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"06/11/2021","vin":"2FMPK3J9XJB","components":"SEATS","summary":"The contact owns a 2018 Ford Edge. The contact stated that the driver\u2019s and passenger\u2019s side seat adjustment rails had sharp edges. Due to the seat tracks sharp edges, the contact punctured her left leg on the track upon entering the vehicle. The contact sought medical treatment for her injury and was treated for an infection to the wound on her left leg. The contact went to the dealer and notified them of the issue. The dealer decided to place tape on the edges of both seat adjustment tracks to prevent any further injuries. The manufacturer was notified of the failure but offered no further assistance. The vehicle was not repaired. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11419145,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"06/01/2021","vin":"2FMPK4G96JB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"The contact owns a 2018 Ford Edge. The contact stated while driving 35 mph and depressing the brake pedal, the vehicle continued moving forward. The contact stated there was no warning light illuminated. The contact stated she continued to depress on the brake pedal to the floor and the vehicle slowed to a stop. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer twice and it was confirmed that the part was not yet available. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 10,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11419084,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2021","dateComplaintFiled":"05/31/2021","vin":"2FMPK4AP4JB","components":"STEERING","summary":"2018 Ford Edge Sport AWD, 7600 miles +/-. While driving home my wife experienced an Adaptive Steering fault with the steering wheel misaligned about 20 Deg clockwise (pictures available). Upon arrival I confirmed the fault which cleared by turning the steering wheel back and forth several times. The next morning the fault reappeared. Also the driver's seat belt fails to latch properly, takes several attempts and the driver's door is difficult to open from inside. Took car into the dealership for inspections, replacing the steering wheel assembly and the seat belt assembly, realigned driver\u2019s door. Vehicle has been repaired.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11418657,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/17/2021","dateComplaintFiled":"05/26/2021","vin":"2FMPK4J9XJB","components":"STRUCTURE","summary":"1. The lift gate has come down on top of me several times. I've had bruising on my legs and a headache because of the gate hitting me in the head. 2. There is an anti-freeze odor inside the car intermittently. The dealer tested for leaks but it was inconclusive. I'm taking it back to be tested again this week. 3. On two occasions, the navigation system has given verbal directions different than what it shows on the screen. The first time I thought I heard wrong. But the second time it happened I knew it wasn't my hearing. I have an appointment with the dealer to address this.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11417836,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2021","dateComplaintFiled":"05/19/2021","vin":"2fmpk4k95jb","components":"VISIBILITY/WIPER","summary":"Sun/panoramic glass roof shattered for no reason.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11416536,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2021","dateComplaintFiled":"05/14/2021","vin":"2FMPK3K95JB","components":"ENGINE","summary":"MY ENGINE LIGHT CAME ON. UPON STARTING MY CAR, IT\u0092S BASA ROUGH IDLE FOR A FEW SECONDS BEFORE GOING TO NORMAL. CODE WAS RAN AN IT WAS DETERMINED TO BE A CYLINDER 2 MISFIRE. MY HEAT HAD QUIT WORKING. I LOOKED UNDER THE HOOD AND THE COOLANT TANK WAS EARLY EMPTY. I REFILLED IT. A FEW DAYS LATER, THE LIGHT CAME ON WHILE DRIVING SAYING OVER TEMPERATURE. CHECKED AGAIN AND COOLANT TANK WAS ALMOST EMPTY AGAIN. HAD IT LOOKED AT AND THERE WAS NO SIGN OF AN EXTERNAL LEAK. UPON SEARCHING, I CAME ACROSS NEWSON LAW IN NASHVILLE WHO HAS A POTENTIAL LAW SUIT AGAINST FORD BECAUSE OF SO MANY COMPLAINTS FOR THIS EXACT ISSUE IN 2016-2018 EDGE WITH 1.5 OR 2.0 ECOBOOST. MINE IS A 2.0. ALL OF THE REVIEWS I HAVE READ ON THIS ISSUE ARE THE EXACT SAME ISSUES HAPPENING. MOST OF WHICH ARE HAPPENING AFTER THE WARRANTY HAS RAN OUT. THIS IS THE CASE FOR ME.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11414464,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2021","dateComplaintFiled":"04/29/2021","vin":"2FMPK3G92JB","components":"ENGINE","summary":"MY 2018 FORD EDGE HAD THE CHECK ENGINE LIGHT ILLUMINATE RECENTLY ONE MORNING WHEN I STARTED THE ENGINE. THE ENGINE HAD A ROUGH IDLE/CHUGGING AND WHITE SMOKE FROM THE EXHAUST THAT ALSO OCCURRED WHEN THE ENGINE LIGHT ILLUMINATED. I SHUT THE ENGINE DOWN, AND RESTARTED THE ENGINE TO SEE IF THE ISSUE WOULD REPLICATE, WHICH IT DID, BUT NOT AS EXTREME. I HAD TAKEN MY VEHICLE INTO THE LOCAL FORD DEALERSHIP ABOUT SIX PRIOR TO THIS INCIDENT FOR A FAULTY FUEL VALVE, AND THE FORD EDGE ACTED THE SAME WAY, EXCEPT THAT THE VEHICLE ENGINE WOULD ALSO CHUG AFTER REFUELING, WHICH IT DIDN'T DO WITH THIS CURRENT ISSUE. WITH THIS MOST RECENT CASE, I TOOK THE FORD EDGE TO THE DEALERSHIP FOR DIAGNOSIS AT 10AM SEVERAL DAYS LATER BECAUSE THEY DIDN'T HAVE ANY IMMEDIATE AVAILABILITY. THE SERVICE MANAGER TOLD ME AT 430PM THAT AFTERNOON THEY COULDN'T REPLICATE THE ISSUE, BUT WANTED TO KEEP THE VEHICLE OVERNIGHT FOR FURTHER TESTING. AT 130PM THE FOLLOWING AFTERNOON, I WAS TOLD THE ENGINE WOULD NEED TO BE REPLACED BECAUSE COOLANT HAD LEAKED INTO THE ENGINE. APPARENTLY, FORD HAS ISSUED A TSB ABOUT THIS ISSUE FOR FORD EDGES FROM 2015-2018, AND OTHER MODELS, BUT THEY HAVEN'T ISSUED A RECALL. I WAS TOLD THE DEALERSHIP HAD SUBMITTED A CLAIM TO THE CORPORATE OFFICE FOR A FULL ENGINE REPLACEMENT, AND SINCE THIS WAS A KNOWN ISSUE, THEY DIDN'T SEE ANY ISSUES WITH IT BEING APPROVED. I HAVE BEEN TOLD IT WILL BE SOME TIME, NO GUARANTEES, AS TO WHEN I WILL HAVE MY FORD EDGE RETURNED SINCE THERE ARE OTHER FORD EDGE'S WITH THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11413252,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2020","dateComplaintFiled":"04/21/2021","vin":"2FMPK3J82JB","components":"SERVICE BRAKES","summary":"THERE IS A RECALL FROM FORD LAST AUG 11. 20V-469 THAT HAS US WORRIED FOR 8 MONTHS AND WE HAVE CONTACTED OUR FORD DEALER AT LEAST 5 TIMES WITH NO ANSWERS FOR A RESOLATION YET. WHEN WILL THIS BE RESOLVED?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11412921,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2021","dateComplaintFiled":"04/19/2021","vin":"2FMPK4AP6JB","components":"UNKNOWN OR OTHER","summary":"I HAVE A CRACKED GLASS IN MY PANORAMIC ROOF ON MY 2018 FORD EDGE SPORT. LOCAL FORD DEALER WAS NO HELP IN GETTING FIXED AND MY EXTENDED WARRANTY WILL NOT FIX GLASS. INSURANCE COMPANY IS INVOLVED BUT THERE ARE NO SHOPS WANTING TO FIX GLASS CRACKING. THIS IS A KNOWN DEFECT ALONG WITH THE EXPLODING GLASS SUNROOFS ON CERTAIN YEARS OF EDGES. SOMETHING NEEDS TO BE DONE. MY CAR WAS SITTING WITH NOTHING THAT COULD HAVE HIT IT. HAPPENED WITH TEMPERATURES CHANGING.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11408371,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2020","dateComplaintFiled":"04/16/2021","vin":"2FMPK3K87JB","components":"SERVICE BRAKES","summary":"FORD NOTIFIED OF THIS PROBLEM ON 8-19-20 AND PROVIDED THE FOLLOWING STATEMENT: FORD MOTOR COMPANY IS WORKING CLOSELY WITH ITS SUPPLIERS TO PRODUCE PARTS FOR THIS REPAIR. WHEN PARTS BECOME AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE (PARTS AND LABOR). PARTS ARE ANTICIPATED TO BE AVAILABLE 4TH QUARTER 2020. TODAY IS APRIL 16, 2021","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11406766,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2021","dateComplaintFiled":"04/06/2021","vin":"2FMPK3K97JB","components":"ENGINE","summary":"MY 2018 FORD EDGE THREW A CODE P0301. WHICH IS A MISFIRE IN CYLINDER 1. COOLANT LEAKING INTO BLOCK AND STARTED THROWING A LOT OF WHITE SMOKE OUT FROM THE EXHAUST. TOOK THE VEHICLE TO THE DEALER AND AFTER THEIR DIAGNOSTIC AND A FEW QUESTIONS TO ME FORD IS NEEDING TO REPLACE THE MOTOR. THE VEHICLE WAS DIFFICULT TO START EACH MORNING AND THE HEN THE MOTOR WAS OFF FOR A WHILE. EVENTUALLY IT WOULD START. OTHER THEN THE CHECK ENGINE LIGHT AND THE WHITE SMOKE OUT THE EXHAUST I NOTICED NO PERFORMANCE LOSS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11405478,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2020","dateComplaintFiled":"03/29/2021","vin":"2FMPK3J90JB","components":"POWER TRAIN,ENGINE","summary":"HAD OIL CHANGED AT DEALERSHIP IN DEC 2020AND ADVISED OF LOW COOLANT. TECH CHECKED NO LEAKS FOUND. MARCH 2021 CHECK ENGINE LIGHT CAME ON CODE P0301, MISFIRE IN CYL 1. HAD NEW SPARK PLUGS PUT IN. DROVE 500 MILES, CODE CAME BACK. SWAPPED COIL PACK FROM CYL 1 AND 2, DROVE ANOTHER 450 MILES CODE CAME BACK. HAD INJECTORS CHECKED, ALL OK. CAR STARTED HAVING A SLOW SLUGGISH START TO IT. NOTICED COOLANT WAS EMPTY. REFILLED, WITHIN A DAY EMPTY. TOOK TO SHOP AND COOLANT IN CYLINDERS","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11399003,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2021","dateComplaintFiled":"03/03/2021","vin":"2FMPK4J94JB","components":"ELECTRICAL SYSTEM","summary":"MY SCREEN WENT COMPLETELY BACK AND NEVER TURNED BACK ON. I CAN NO LONGER USE THE USB PORTS, TURN ON MY RADIO, USE MY REARVIEW MIRROR, CONNECT MY PHONE NOR CONTROL MY A/C SETTINGS. I TOOK IT TO FORD AND THEY INDICATED IT'S A BAD APIM. ANOTHER ISSUE WITH MY VEHICLE. AFTER 18 MONTHS MY BRAND NEW VEHICLE HAD A BATTERY, STARTER, ALTERNATOR AND ENGINE REPLACED. NOW I NEED A NEW APIM? FORD IS RIDICULOUS. THEY'RE CUSTOMER SERVICE AND QUALITY IN CARS IS GONE. MY CAR SHOULD BE A LEMON YET, 3 YEARS AFTER CONTINUOUS PROBLEMS, I'M STILL FIGHTING FOR MY VEHICLE TO BE RECALLED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11395432,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/04/2021","dateComplaintFiled":"02/09/2021","vin":"2FMPK3K87JB","components":"AIR BAGS,SERVICE BRAKES","summary":"TL* THE CONTACT OWNED A 2018 FORD EDGE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING THE VEHICLE AT 55 MPH ON THE HIGHWAY, SHE ATTEMPTED TO DEPRESS ON THE BRAKE PEDAL TO SLOW DOWN IN TRAFFIC WHEN THE BRAKE PEDAL DID NOT FULLY DEPRESS CAUSING THE CONTACTS WIFE TO REAR END AND HIT ANOTHER DRIVER, WHICH CAUSED THE OTHER DRIVER TO SPIN INTO TRAFFIC CAUSING A MULTIPLE VEHICLE COLLISION. THE FRONT DRIVER SIDE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACTS WIFE SUSTAINED A FRACTURED FINGER, BRUISED HIPS, BRUISED UPPER BODY, AND A SORE BACK. THERE WERE OTHER PEOPLE INJURED IN THE ACCIDENT BUT THAT INFORMATION WAS NOT AVAILABLE. THE CONTACTS WIFE RECEIVED MEDICAL ATTENTION AT THE SCENE OF THE CRASH BUT DECLINED GOING INTO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND WHERE THE INSURANCE COMPANY DEEMED A TOTAL LOSS. THE LOCAL DEALER SAM PACK'S FIVE STAR FORD LEWISVILLE (1144 N STEMMONS FWY, LEWISVILLE, TX 75067) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11394740,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2020","dateComplaintFiled":"02/04/2021","vin":"2FMPK4G92JB","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"MY 2018 FORD EDGE KEEPS FILLING UP WITH EXHAUST IN THE CABIN. IT HAS DONE THIS ON MANY OCASION'S IT WILL DO THIS WETHER I AM STATIONARY OR DRIVING . IT'S GETTING WORSE.. I DO A LOT OF HIGHWAY DRIVING LONG DISTANCES AND I SLEEP IN MY CAR ALOT. THE EXHAUST SMELL HAPPENS NOMATTER IF I AM ON THE HIFHWAY OR RESIDENTIAL STREET. IT HAPPENS ALMOST EVERY FEW DAYS NOW. I DID HAVE IT CHECKED OUT AT RANDON FORD IN FLORIDA . THEY ADVISED ME THAT THEY COULDN,T FIND A LEAK. THE VERY NEXT DAY I DROVE FROM FLORIDA TO MINNESOTA, THE EXHAUST WAS IN THE CAR SEVERAL TIMES ON THE TRIP","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11390481,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2020","dateComplaintFiled":"01/28/2021","vin":"2FMPK3K84JB","components":"SERVICE BRAKES","summary":"I WAS DRIVING ON THE INTERSTATE AND TRAFFIC WAS HEAVY WITH SPEEDS CONSTANTLY CHANGING. I WAS KEEPING WHAT I THOUGH WAS A SAFE DISTANCE BUT WHEN THE CAR IN FRONT OF ME COMPLETELY STOPPED AND I HIT MY BRAKES, MY VEHICLE SLID INSTEAD OF STOPPING RESULTING IN ME HITTING THE VEHICLE IN FRONT OF ME. WOULD THIS BE ASSOCIATED WITH THE BRAKE RECALL?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11389143,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2021","dateComplaintFiled":"01/21/2021","vin":"2FMPK3G9XJB","components":"POWER TRAIN","summary":"MY 2018 EDGE WITH ECOBOOST HAS LESS THAN 62K MILES. NOTICED A RATTLING NOISE WHEN I WAS IDLED OR NOT ACCELERATING. NOISE GOT LOUDER AND WORSE, SEEMED TO HAVE ISSUES CHANGING GEARS, BEGAN SOUNDING LIKE A DIESEL WHEN I WAS IDLE. TOOK IT IN FOR DIAGNOSTICS TODAY AND NOTICED THE CHECK ENGINE LIGHT CAME ON TODAY. RESULTS CAME BACK WITH RANDOM MISFIRE CODE. TURNS OUT THERE IS A CRACK IN THE FLYWHEEL...WHICH FROM WHAT I CAN TELL BY RESEARCH IS DUE TO MANUFACTURER ISSUES WITH THE TORQUE CONVERTER. WHY IS THERE NO RECALL FOR THIS? IT IS DANGEROUS AND THE CAR IS NOT OLD OR WORN OUT ENOUGH TO HAVE THESE KIND OF ISSUES. COST TO CORRECT IS ASTRONOMICAL. PLEASE HELP RAISE AWARENESS AND GET THE HELP CONSUMERS DESERVE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11388359,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2021","dateComplaintFiled":"01/15/2021","vin":"2FMPK3J95JB","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE LEAKING COOLANT UNTO THE ENGINE CAUSING THE ENGINE TO FRACTURED. THE CONTACT STATED THAT SHE NOTICED THE FAILURE WHILE THE VEHICLE WAS SMOKING AND WAS DRIVING ERRATICALLY. THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTION THAT THE VEHICLE WAS UNDRIVERBLE. THE VEHICLE WAS TAKEN TO UNIVERSITY FORD DURHAM, 5001 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, AND WAS DIAGNOSED THAT COOLANT LEAKING INTO THE ENGINE AND HAD FRACTURED THE ENGINE. THE MECHANIC INFORMED THE CONTACT THAT A NEW ENGINE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 69,747.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11386622,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2020","dateComplaintFiled":"01/05/2021","vin":"2FMPK3G9XJB","components":"STEERING,ENGINE","summary":"TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT STATED WHILE IN A DRIVEWAY, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO MANUALLY RELEASED THE STEERING WHEEL TO MOVE THE VEHICLE. THE VEHICLE WAS TOWED TO BILLY HOWELL FORD (1805 ATLANTA HWY, CUMMING, GA 30040, (770) 872-6928) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MAIN INSTRUMENT CONNECTOR WIRE UNDER THE FLOORBOARD WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 44,400. *BF","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11382902,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2020","dateComplaintFiled":"12/10/2020","vin":"2FMPK4K83JB","components":"UNKNOWN OR OTHER","summary":"THE FORD SYNC SYSTEM STOPPED WORKING I CAN NOT CHARGE MY PHONE THE RADIO DOESN'T PLAY NOR DOES THE BACK UP CAMERA WORK ON THE VEHICLE","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11377273,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2020","dateComplaintFiled":"12/01/2020","vin":"2FMPK4J97JB","components":"SERVICE BRAKES","summary":"A CLIENT OF OURS WANTS TO FILE A COMPLAINT ON THE 2018 FORD EDGE RECALL. CLIENT WOULD LIKE FORD TO KNOW THAT THEY ARE NOT WORKING WITH THEIR SUPPLIERS FAST ENOUGH TO PRODUCE THE NECESSARY PARTS AND THEREFORE CAUSING A DELAY IN THE REMEDY OF SAID RECALL. THE CLIENT WOULD ALSO LIKE TO NOTE THAT THIS IS CREATING A SAFETY CONCERN FOR THE USER.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11377321,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2020","dateComplaintFiled":"12/01/2020","vin":"2FMPK4K9XJB","components":"ENGINE","summary":"2018 MODEL W/ 2.0L ENGINE. CAR STARTING & IDLING WAS SLUGGISH. CHECK ENGINE LIGHT WAS ON. TOOK TO FORD FOR TROUBLESHOOTING. EVALUATION REVEALED COOLANT IN CYLINDER. CAR HAS 34,500 MILES ON IT. NEW ENGINE WAS REQUIRED. ENGINES SHOULD NEVER NEED REPLACED. SEEMS LIKE MANY OTHERS ARE HAVING ISSUES WITH ENGINES ON THIS MAKE & MODEL. FORD SHOULD REPLACE THESE ENGINES BEFORE WARRANTY EXPIRE AS THEY ARE APPEAR PROBLEMATIC.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11374240,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2020","dateComplaintFiled":"11/12/2020","vin":"2FMPK4J81JB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VERNER-CADBY INC (1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WOULD BE AVAILABLE IN 2021. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11372594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2018","dateComplaintFiled":"11/02/2020","vin":"2FMPK3J9XJB","components":"ENGINE","summary":"COOLANT IS GETTING INTO CYLINDERS AND CAUSING THE ENGINE TO RUN ROUGH AND BURN COOLANT AS WELL AS FRYING THE COILS STARTED LESS THAN A YEAR AFTER HAVING THE VEHICLE BUT DIDN'T KNOW IT WAS HAPPENING. CAR DOESN'T OVER HEAT BUT CHECK ENGINE LIGHT COMES ON FOR A MISFIRE IN WHICHEVER CYLINDER AND LOW COOLANT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11365122,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"10/19/2020","vin":"2FMPK4J85JB","components":"SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WAYNE FORD (444 US-46, WAYNE, NJ 07470, (973) 256-8800) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11361204,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2020","dateComplaintFiled":"09/25/2020","vin":"2FMPK3K98JB","components":"ENGINE","summary":"I HAVE A FORD EDGE WITH 60K. IT HAS BEEN DIAGNOSED WITH AN INTERNAL COOLANT LEAK.SIEZED AND STALLED UP ON THE HIGHWAY BECAUSE COOLANT HAS LEAKED INTO CYLINDERS 2 AND 3","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11354932,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2020","dateComplaintFiled":"09/14/2020","vin":"2FMPK4K92JB","components":"SEAT BELTS","summary":"ON WARM DAYS THE DRIVER SEATBELT TENSIONER LOCKS AND DOES NOT ALLOW THE SEATBELT TO BE PULLED OUT AND USED BY THE VEHICLE OPERATOR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11354098,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2020","dateComplaintFiled":"09/10/2020","vin":"2FMPK3K98JB","components":"ENGINE","summary":"MY 2018 FORD EDGE, 67,000 MILES, HAS AND ENGINE LIGHT ON THE DASH. I HAD THE CODE READ AND IT INDICATED A #2 CYLINDER MISFIRE. THE CAR IS AT THE FORD DEALERSHIP AND THEY HAVE INDICATED THAT COOLANT HAS LEAKED INTO THE #2 CYLINDER. I HAVE RESEARCH THIS ON THE INTERNET AND THERE SEEMS TO BE A LOT OF FORDS WITH THIS SAME PROBLEM. IF THIS WAS AN ISOLATED INCIDENT THEM MAYBE NOT A DEFECT BUT WITH THE AMOUNT OF CASES THIS APPEARS TO BE A MANUFACTURER DEFECT OF THE BLOCK. I AM WAITING FOR THE DIAGNOSES AND ALREADY THE TECH IS SAYING MAYBE AN ENGINE REPLACEMENT. THE FORD COMPANY SHOULD BE RECALLING THESE ENGINES AND REPLACING THEM AS THEY ARE DIAGNOSED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11352016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2020","dateComplaintFiled":"08/29/2020","vin":"2FMPK3K93JB","components":"FUEL/PROPULSION SYSTEM","summary":"THE 2018 FORD EDGE HAS A PROBLEM WITH THE FUEL TANK THAT IS YET TO BE ADDRESSED. WHENEVER I PUMP GAS INTO THE TANK, THE CAR WILL NOT START UNTIL AT LEAST 15 ATTEMPTS. THIS PROBLEM SEEMS TO BE BECAUSE THE TANK WHICH HAS NO CAP DOES NOT CREATE ENOUGH SUCTION PRESSURE FOR THE ENGINE TO PULL THE GAS. WHENEVER GAS IS NEWLY PUMPED, THE ENGINE SEEMS TO PULL AIR, AND WILL NOT START. THE TANK SEEMS TO BE UNABLE TO BLEED OUT AIR OR MAYBE WILL NOT CREATE THE RIGHT PRESSURE UNTIL THE TANK CREATES ENOUGH PRESSURE FOR THE GAS TO FLOW WELL INTO THE ENGINE. THIS IS A SERIOUS PROBLEM THAT FORD COMPANY SEERM NOT TO BE AWARE OF OR MAYBE THEY ARE AWARE AND JUST NOT ADDRESSING IT OR JUST A FACTORY FAULT. WHATEVER IT IS, THIS ISSUE NEEDS TO BE ADDRESSED BY A RECALL PLEASE","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11350950,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2020","dateComplaintFiled":"08/24/2020","vin":"2FMPK4K96JB","components":"ENGINE","summary":"COOLANT LEAKING INTO THE CYLINDERS, I HAVE READ MANY PEOPLE FILING COMPLAINTS ON THIS ISSUE IN THE LAST YEAR ESPECIALLY. EVEN THE TECH AT FORD SAID THIS IS BECOMING A PROBLEM. IT SEEMS THAT THIS NEEDS TO BE UNDER THE RECALL CATEGORY NOW TO HELP PEOPLE NOT GO THROUGH THE PAIN OF WHATS NOT UNDER WARRANTY AND WHAT IS AND HAVING TO SPEND MONEY ON SOMETHING THAT IS CLEARLY AT THIS POINT A MANUFACTURING ERROR. THIS ISSUE ISNT SOMETHING YOU NOTICE IT STARTS WITH A CHECK ENGINE LIGHT AND WILL TURN ON AND OFF.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11351055,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2020","dateComplaintFiled":"08/24/2020","vin":"2FMPK3G92JB","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"THERE IS AN ELECTRICAL ISSUE WITH THIS VEHICLE - STARTED AT 24000+/- AND DRAINED BATTERIES - AFTER REPLACING 4 BATTERIES - CHECK ENGINE LIGHT CAME ON - DEALER DID PRESSURE CHECK AND ENGINE HAD TO BE REPLACED! AFTER REPLACEMENT, BATTERY WAS AGAIN DEAD. THEY CANNOT FIND REASON FOR DRAINED BATTERY. THIS VEHICLE IS UNSAFE AND POTENTIALLY A FIRE HAZARD. I CANNOT GET RELIEF FROM FORD MOTOR - REFUSED TO BUY BACK. VEHICLE WAS PARKED EVERY TIME BATTERY WAS DRAINED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11340373,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2020","dateComplaintFiled":"07/20/2020","vin":"2FMPK3K99JB","components":"VISIBILITY/WIPER","summary":"MY SUN ROOF GLASS CRACKED SPONTANEOUSLY. THE VEHICLE WAS STATIONARY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11339334,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2020","dateComplaintFiled":"07/14/2020","vin":"2FMPK3K93JB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"FIRST THE CAR STARTED TREMBLING WHEN TURNING ON AND LOOSING POWER , IT CONTINUES TO GET WORSE , CHECK ENGINE LIGHT CAME ON I TOOK IT TO GET CHECKED AND IT WAS OFF. THEN EVENTUALLY IT CAME ON FLASHING, I LEFT IT IN PLACE TO GET CHECKED . THE MECHANIC TOLD ME IT WAS NOT WORTH IT TO FIX IT , IT WAS DAMAGED BEYOND REPAIRABLE . I'M NOT EXACTLY SURE WHAT HAPPENED BUT I HAVE THE REPORT .","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11325704,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2020","dateComplaintFiled":"05/24/2020","vin":"2FMPK3J83JB","components":"ELECTRICAL SYSTEM","summary":"DEAD BATTERY NUMEROUS TIMES IN THE 1 1/2 YEARS OWNED, THE FIRST AFTER 3 DAYS AND DEALER PICKED UP, SAID OKAY---HAS HAPPENED MANY TIMES SINCE. ON MAY 20, 2020, RETURNING FROM A TRIP, DASH LIGHTS WENT OFF AND ON SEVERAL TIMES AND SMOKE CAME OUT FROM UNDER HOOD. SUV IS AT DEALER NOW, SO DO NOT KNOW WHAT THEY WILL SAY. IN MOTION ON A RURAL ROAD 2 MILES FROM HOME. *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11317590,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"03/11/2020","vin":"2FMPK3J97JB","components":"ELECTRICAL SYSTEM","summary":"2018 FORD EDGE- IT SOUNDED LIKE A BOMB EXPLODED AND THE WHOLE SUNROOF SHATTERED I ASKED FOR HELP FROM THE DEALER DCH FORD IN THOUSAND OAKS AND THEY SENT IT TO FORD AND FORD SAID THAT IT IS NOT WARRANTIED. I SEE MANY OTHER COMPLAINTS ON THIS TOPIC SO I WISH WE ALL COULD GET SOME HELP.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11317037,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2020","dateComplaintFiled":"03/09/2020","vin":"2FMPK4K90JB","components":"ENGINE","summary":"SERVICE ENGINE LIGHT CAME ON AND THERE WAS A COOLANT LEAK. NO LIGHT WARNING THAT COOLANT WAS LOW EVER CAME ON FOR THE VEHICLE, THE CAR TURNED THE MOTOR OFF WHILE DRIVING DOWN THE INTERSTATE. FORD DEALERSHIP REPORTS THAT THERE IS A TECHNICAL SERVICE BULLETIN FOR THIS COMPLAINT THAT RECOMMENDS THE ENGINE BE REPLACED. THE VEHICLE HAS LESS THAN 65,000 MILES AND SHOULD NOT NEED SUCH EXTENSIVE REPAIRS AS AN ENTIRE ENGINE REPLACEMENT. IF THERE IS A TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM, THEN IT APPEARS THAT THIS PROBLEM IS KNOWN BY FORD AND THEY ARE NOT ADDRESSING IT PROPERLY, BECAUSE THE VEHICLE IS ONLY 3,000 MILES PAST THE POWERTRAIN WARRANTY. THIS IS NOT A SAFETY ISSUE OR A RECALL AND IT SHOULD BE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11312063,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2020","dateComplaintFiled":"02/28/2020","vin":"2FMPK4K94JB","components":"ENGINE","summary":"THE ENGINE HAS FAILED TWICE, AT 42000 MILES AND THEN AGAIN AT 46000, THIS IS ON THE 2.0L FOUR, FIRST LEAK DOWN ON CYLINDER #4, THEN ON CYLINDER #2.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11306486,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"02/01/2020","vin":"2FMPK4K89JB","components":"ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS","summary":"AIR BAG LIGHT WAS ON IN THE CAR. SEAT BELT LIGHT FOR DRIVER'S SEAT DOESN'T ALWAYS TURN ON NOR DOES IT ALARM EVEN WHEN THE SEAT BELT IN BUCKLED OR UNBUCKLED OR IF THE VEHICLE WAS STOPPED OR IN MOTION. TOOK VEHICLE IN FOR SERVICE, INITIALLY WAS TOLD THERE MAY HAVE BEEN RODENT DAMAGE AND THAT WOULDN'T BE COVERED BY WARRANTY BUT THEY WOULD CHECK IT OUT. WHEN I RETURNED, I WAS TOLD EMPTY WATER BOTTLES UNDER THE PASSENGER SEAT MAY HAVE MOVED A WIRE. SERVICE PEOPLE STATED THAT THE WIRE MAY STILL BE DISLODGED, THEY DIDN'T CHECK THAT. DEALERSHIP (SHEEHY FORD IN GAITHERSBURG, MD) STATED THAT IT WAS MOST LIKELY DUE TO WATER BOTTLES, THEREFORE THEY DIDN'T CHECK TO SEE IF THE WIRE WAS FULLY CONNECTED OR NOT. I FEEL MY CLAIM WAS DISMISSED BY THE SERVICE CENTER AND IT SEEMS LIKE A SAFETY CONCERN. I AM NOT CONFIDENT THE ISSUE HAS BEEN FIXED. 4 EMPTY WATER BOTTLES THAT SLIDE EASILY UNDER THE SEAT SHOULD NOT DISLODGE A WIRE. ADDITIONALLY, THE DEALER VOIDED THE TICKET AND DIDN'T SUBMIT MY CLAIM TO WARRANTY. I AM STILL CONCERNED ABOUT THE SAFETY OF MY VEHICLE SHOULD I BE INVOLVED IN A CRASH. THEY DID NOT ADDRESS MY SEAT BELT CONCERNS FOR THE DRIVER'S SEAT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11301506,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2019","dateComplaintFiled":"01/23/2020","vin":"2FMPK4K91JB","components":"FUEL/PROPULSION SYSTEM","summary":"CAR WAS IN MOTION ON A PAVED STATE OF NEBRASKA HIGHWAY. I HEARD A LOAD POP, DID NOT SEE ANYTHING IN ROAD OR FEEL THAT THE CAR HIT ANY KIND OF ROAD HAZARD. WAS TWO MILES FROM HOME, NO WARNING LIGHT CAME ON. WHEN PARKED I DID SMELL GAS BUT COULD NOT DETERMINE WHERE IT WAS COMING FROM BECAUSE THERE WAS A LIGHT RAIN. IN THE MORNING ALL FUEL HAD DRAINED OUT ON THE GROUND AND DOWN THE STREET. HAD IT TOWED TO SHOP, THEY FOUND A HOLE IN THE GAS TANK AND DETERMINED IT WAS A ROAD HAZARD COLLISION. FORD SEEMS UNABLE TO PROVIDE A REPLACEMENT TANK AND IT APPEARS IT WILL LIKELY BE MONTHS BEFORE THEY CAN GET ONE IN. JUST CONCERNED THAT THIS TANK MAYBE PRONE TO HOLES CAUSED BY PERHAPS JUST A ROCK BEING THROWN UP UNDER THE TANK. THIS COULD HAVE BEEN A VERY BAD SITUATION AS I AM A SMOKER AND OFTEN SIT IN MY CAR AND HAVE ONE BEFORE GOING IN THE HOUSE. I AM ALSO CONCERNED THAT FORD CAN'T PROVIDE A REPLACEMENT TANK, AND SEVERAL PLACES I HAVE CHECK SAY THE TANK FOR THIS CAR HAS BEEN DISCONTINUED. POSSIBLE PROBLEM WITH THE EXISTING TANK THAT THEY ARE NOT DISCLOSING. WHY SHOULD IT TAKE 3 MONTHS TO GET A REPLACEMENT GAS TANK?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11299577,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2019","dateComplaintFiled":"01/15/2020","vin":"2FMPK3K92JB","components":"POWER TRAIN,ENGINE","summary":"VEHICLE POWERTRAIN EQUIPMENT FAILURE AT 34K MILES CONSISTENT WITH NHTSA CAMPAIGN # 18V390000 AND FORD RECALL 17S16. NO ACCIDENTS OR INJURY RESULTING FROM THE FAILURE. REQUIRED REPLACEMENT OF ENGINE AND TRANSMISSION COMPONENTS INCLUDING THE TORQUE CONVERTER. REPAIRS TOOK ALMOST SIX WEEKS TO COMPLETE DUE TO PARTS AVAILABILITY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11298279,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2019","dateComplaintFiled":"01/09/2020","vin":"2FMPK3G96JB","components":"ELECTRICAL SYSTEM","summary":"AT VARIOUS TIMES PARKED, THE BATTERY GOES DEAD.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11297528,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2020","dateComplaintFiled":"01/06/2020","vin":"2FMPK4AP9JB","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"THE MOONROOF IN THE FORD EDGE WILL EXPLODE WHEN DRIVING MORE THAN 65MPH DOWN THE HIGHWAY. I HAVE ONLY HAD THIS CAR FOR 6 MONTHS AND MY ROOF EXPLODED ON ME ON THE WAY HOME AND OF COURSE IT'S NOT COVERED UNDER ANY WARRANTY. I CAN'T IMAGINE IF THERE WAS KIDS IN THE CAR AND THE MOONROOF WAS OPEN. I'M NOT THE FIRST PERSON THIS HAS HAPPEN TOO. THIS ROOF NEEDS TO BE RECALLED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11296879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2018","dateComplaintFiled":"01/03/2020","vin":"2FMPK4J93JB","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE PROPERLY WHEN DRIVING AT NIGHT. STERNBERG FORD (600 SOUTH WASHINGTON STREET, DALE, IN 47523, 888-263-7958) TEST DROVE THE VEHICLE AND STATED THAT THE HEADLIGHTS WERE DESIGNED IN THAT MANNER AND THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE CONTACT REPLACED THE HEADLIGHTS HIMSELF; HOWEVER, THE NEW HEADLIGHTS WERE STILL NOT PROJECTING COMPLETELY. THE MANUFACTURER WAS NOT CONTACTED. THE DEALER WAS CONTACTED AGAIN AND STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 10.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11292442,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2018","dateComplaintFiled":"01/01/2020","vin":"2FMPK3G9XJB","components":"UNKNOWN OR OTHER","summary":"MY CAR WILL RANDOMLY SHUT DOWN WHILE I AM DRIVING. IT HAS HAPPENED DRIVING IN THE CITY I LIVE IN AND ALSO ON THE HIGHWAY GOING 75 MPH. I HAVE TO PULL OVER AND RESTART THE VEHICLE. THIS STARTED IN NOVEMBER 2018 AND STILL HAPPENS. I HAVE HAD IT LOOKED AT BY THE DEALERSHIP AND FORD HAS SENT FIELD SERVICE ENGINEERS THAT HAVE NOT BEEN ABLE TO FIND A TROUBLE CODE THAT IS HAPPENING. IT HAS BEEN LOOKED AT BY 2 DIFFERENT ENGINEERS DUE TO THE BBB COMPLAINT THAT WAS FILED. THE CAR IS A LEMON ACCORDING TO TEXAS LEMON LAW BUT FORD WILL NOT RECOGNIZE THE PROBLEM SINCE THEY CANNOT FORCE AND INTERMITTENT PROBLEM TO PRESENT ITSELF. THIS IS DEFINITELY A SAFETY HAZARD AS THE CAR HAS STOPPED IN TRAFFIC AS WELL. WHEN IT HAPPENS, THERE IS NOTHING THAT COMES UP, THE DASH JUST GOES BLANK AND THE ENGINE STOPS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11290874,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/22/2019","dateComplaintFiled":"12/23/2019","vin":"2FMPK3J9XJB","components":"SEATS","summary":"I HAD MY HEATED SEATS ON FOR A TRIP TO MY MOTHER'S. WE STOPPED EVERY 2 TO 3 HOURS FOR GAS AND BREAKS. 12 HOURS INTO THE 14 HOUR TRIP I STARTED FEELING PAIN ON THE BACK OF MY LEGS. I CHECKED ON OUR NEXT BREAK AND SAW BLISTERS FORMING ON THE BACKS OF MY LEGS. BY THE TIME I HAD ARRIVED MOST OF THE BLISTERS HAD POPPED. CAR WAS IN MOTION.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11281353,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2018","dateComplaintFiled":"11/20/2019","vin":"2FMPK3K90JB","components":"UNKNOWN OR OTHER","summary":"THE HATCHBACK SLAMS. I'VE RETURNED THE VEHICLE SEVERAL TIME AND TOLD IT'S NORMAL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11281008,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2019","dateComplaintFiled":"11/19/2019","vin":"2FMPK4J94JB","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO JERRY'S FORD ALEXANDRIA (6510 LITTLE RIVER TURNPIKE, ALEXANDRIA, VA 22312, (703) 256-5000) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED.AND NOT THE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V548000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *DT*DT CONSUMER STATED ACCORDING TO MECHANIC SHE HAD A DEFECTIVE HEAD GASKET AND/OR DEFECTIVE WATER PUMP WHICH CAUSED COOLANT TO LEAK TO THE ENGINE.*JB","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11277035,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/29/2019","dateComplaintFiled":"10/30/2019","vin":"2FMPK4J87JB","components":"SUSPENSION","summary":"WHILE MAKING A LEFT ONTO A VIADUCT THE BALL JOINT SEPARATED CAUSING THE VEHICLE TO CONTINUE TO TURN (SHARPLY) INTO THE BARRIER WALL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11270285,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2019","dateComplaintFiled":"10/22/2019","vin":"2FMPK3J96JB","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE NOT BRIGHT ENOUGH, WHICH MADE IT DIFFICULT TO DRIVE IN THE DARK. THE CONTACT CALLED RUSSELL & SMITH FORD AT 713-230-8368 (LOCATED AT 3440 S. LOOP W., HOUSTON, TX 77025) AND WAS INFORMED TO BRING THE VEHICLE TO THEIR FACILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,400.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11266490,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2019","dateComplaintFiled":"10/05/2019","vin":"2FMPK4AP2JB","components":"VISIBILITY/WIPER","summary":"REAR WINDOW SHATTERED WITHOUT WARNING AS VEHICLE WAS IN MOTION. SPEED WAS LESS THAN 15 MPH WHILE EXITING A PARKING LOT, APPROACHING STOP SIGN. WINDOW GLASS RAINED INTO VEHICLE IN SMALL PIECES. VEHICLE HAD ONLY 22,000 MILES WITH EXTENDED WARRANTY. FORD REFUSED TO COVER REPAIR. ATTACHED PHOTOS SHOW EXTENT OF GLASS LOSS AND SIZE OF PIECES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11246076,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2019","dateComplaintFiled":"08/23/2019","vin":"2FMPK3K84JB","components":"SERVICE BRAKES","summary":"BRAKES ARE TOO SENSITIVE (GRABBING) AT LOW SPEED, ESPECIALLY AFTER SITTING OVERNIGHT. A VERY SLIGHT TOUCH OF THE BRAKE PEDAL WILL CAUSE THE CAR TO IMMEDIATELY STOP AND ANYONE IN THE CAR WILL SLIDE FORWARD IN THEIR SEAT IF NOT OUT OF THE SEAT. THIS IS A PROBLEM WITH BOTH MYSELF AND MY WIFE DRIVING THE CAR. IF I DRIVE THE CAR AND STOMP ON THE BRAKES A FEW TIMES IT SEEMS TO GET A LITTLE BETTER. BUT IT IS A SAFETY ISSUE FOR PEOPLE INSIDE THE CAR AND IF A CAR IS FOLLOWING CLOSELY DUE TO THE ABRUPT UNCONTROLLABLE STOP.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11241688,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2019","dateComplaintFiled":"08/05/2019","vin":"2FMPK4AP9JB","components":"UNKNOWN OR OTHER","summary":"ON JULY 25TH 2019 I WAS LEAVING I40/I85WHEN I HEARD THE LOUDEST EXPLOSION. ON INSPECTION MY BACK, DRIVERS SIDE PASSENGER WIDOW HAD BLOWN OUT. THE POLICE CM AND CHECKED MY CAR AND NO PROJECTILE WAS FOUND. MY PAINTWORK ON THAT DOOR IS ALL DAMAGED WHERE THE GLASS FLEW OUT. LUCKILY NOBODY WAS IN THAT SEAT. I TOOK IT TO THE DEALER AS ITS UNDER WARRANTY AND HE AGREED WITH ME AND SAID HE HAD SEEN THIS HAPPEN BEFORE. FORD WILL NOT ENTERTAIN THAT THE GLASS WAS FAULTY AND HAVE SAID NO TO MY REPAIR. IF YOU POST PROBLEMS IN THE FORD FACEBOOK PAGE THEY CONSTANTLY DELET THEM TO HIDE ANY ISSUES FROM OTHERS. THERE SEEMS TO BE OTHERS ON FORUMS WITH THIS CAR AND OTHERS FROM FORD 'S WITH FACTORY TINTED GLASS HAVING BLOW OUT ISSUES. IF THE THIS HAD HAPPENED IN MY DOOR I WOULD HAVE LOST CONTROL OF MY CAR. THIS NEED LOOKING INTO.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11240153,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2019","dateComplaintFiled":"07/28/2019","vin":"2FMPK4K96JB","components":"UNKNOWN OR OTHER","summary":"ON JULY 12, 2019 I WAS DRIVING MY 2018 FORD EDGE THAT I PURCHASED ON SEPTEMBER 3, 2018, 75 MPH ON THE INTERSTATE AND MY PANORAMIC SUNROOF EXPLODED. THERE WERE THREE ADULTS IN THE CAR AND FORTUNATELY, NO ONE WAS INJURED, BUT WERE SHOWERED WITH PIECES AND SHARDS OF GLASS, ESPECIALLY THE PASSENGER IN THE BACK SEAT. THROUGH CONVERSATIONS WHILE RECALLING THE INCIDENT AMONGST THE THREE OF US, THERE WAS A LOUD POP AND THEN IT SHATTERED. TO OUR BEST KNOWLEDGE, NOTHING HIT THE SUNROOF. I HAD TO HAVE MY VEHICLE TOWED AS THERE WAS SO MUCH GLASS THAT IT WAS NOT SAFE TO DRIVE. THE FIRST DEALERSHIP TOLD ME THAT DUE TO SCRATCH ON SUNROOF AND THE AIR CONDITIONER BEING ON, THIS CAUSED CABIN PRESSURE AND ULTIMATELY THE EXPLOSION OF THE SUNROOF. WE DID HAVE IT TOWED TO OUR DEALERSHIP AND THEY SAY SOMETHING HIT IT TO MAKE IT SHATTER. BOTH DEALERSHIPS TOLD ME THAT IT IS NOT COVERED UNDER MY WARRANTY SO I DID TURN IT IN TO MY INSURANCE. I FIND IT IRONIC THAT THEY HAD DIFFERING CONCLUSIONS. NEEDLESS TO SAY, THIS HAS BEEN AN UNFORTUNATE LEARNING LESSON. AS OF NOW, I DO NOT HAVE MY VEHICLE BACK, 16 DAYS LATER. I HAVE EXPRESSED MY DISAPPOINTMENT WITH MY DEALERSHIP AND WILL ALSO FILE A COMPLAINT WITH FORD, BUT KNOW NOTHING WILL HAPPEN. I APPRECIATE THAT I AM ABLE TO FILE THIS COMPLAINT AND HOPE THAT ANY OTHERS THAT THIS HAPPENS TO WILL DO THEIR RESEARCH AND KNOW THAT IN ORDER FOR A CHANGE, A REPORT TO YOU NEEDS TO HAPPEN.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11231189,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2019","dateComplaintFiled":"07/11/2019","vin":"2FMPK3J93JB","components":"UNKNOWN OR OTHER","summary":"PROBLEM WITH TRANSMISSION HAS BEEN CHANGE FEW MONTHS AGO SUV CONTINUE SHOT DOWN BATTERY DRAIN CHANGE TWICE.I WAS TOLD BY FORD MECHANICS SIX SENSES TRUCKING SYSTEM DRAINS BATTERY TRUCKING SYSTEM NEEDS TO BE DISCONNECTED MAY BE WILL FIX SHOT DOWN PROBLEM","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11230766,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2019","dateComplaintFiled":"07/10/2019","vin":"2FMPK4J93JB","components":"ENGINE","summary":"2018 FORD EDGE WITH 25,000 MILES, TOOK IT TO THE DEALER WITH A CHECK ENGINE LIGHT AND THE SERVICE DEPT TOLD ME THE ENGINE IS DEFECTIVE AND WILL NEED TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11229672,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2019","dateComplaintFiled":"07/05/2019","vin":"2FMPK4K99JB","components":"UNKNOWN OR OTHER","summary":"WHILE TRAVELLING IN THE LEFT LANE, OF A THREE LANE HIGHWAY, NEXT TO A SEMI-TRACTOR TRAILER, THE TRUCK CHANGED LANES INTO MY LANE. I WAS FULLY IN THE LANE WHEN HE SIGNALED A CHANGE AND BEGAN TO MOVE OVER. I ACTIVATED THE VEHICLE HORN AND BRAKED HARD BUT, IT WAS APPARENT THAT HE NEVER HEARD THE HORN AS THE OPERATOR CONTINUED INTO MY LANE. THIS HAS HAPPENED TWICE IN THE LAST YEAR. (SAME SCENARIO) (THE VEHICLE HORN IS ABOUT AS LOUD AS A 1965 VW BEETLE.) I BROUGHT THIS FORD EDGE TO SUNNY SIDE MOTORS, HOLDEN, MA. I WAS INFORMED, AND PROVIDED A FORD COMPUTER PRINTOUT THAT THIS THAT THIS YEAR 2018 EDGE, HAD ONE OF THE TWO HORNS DELETED BY THE MANUFACTURER. INSTEAD OF THE TWO, HI/LO HORNS PROVIDED ON THIS AND ALL OTHER VEHICLES FOR MANY MANY YEARS, MY 2018 EDGE HAS ONLY ONE HORN. THIIS HORN IS ABSOLUTELY ANEMIC AND CAN NOT BE HEARD IN TRAFFIC AND I BELIEVE THIS IS AN UNACCEPTABLE, SERIOUS SAFETY HAZARD. HAD IT NOT BEEN FOR MY SKILLED EMERGENCY EVASIVE MANEUVERS, THERE SURELY COULD HAVE HAD DISASTROUS RESULTS. ( I HAVE HAD MANY YEARS TRAINING IN EMERGENCY VEHICLE OPERATION.) THIS IS A SERIOUS SAFETY HAZARD!!!!!","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11217993,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2019","dateComplaintFiled":"06/05/2019","vin":"2FMPK3K98JB","components":"SUSPENSION,WHEELS","summary":"WHILE DRIVING UNDER NORMAL CONDITIONS AT 30 MPH THE BALL JOINT SEPARATED FROM THE WHEEL CAUSING THE WHEEL TO TURN FREELY. THE VEHICLE VIOLENTLY TURNED TO THE RIGHT UNTIL IT STOPPED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11217962,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/24/2019","dateComplaintFiled":"06/04/2019","vin":"","components":"STRUCTURE","summary":"CPSC: I OWN A 2018 FORD EDGE THAT HAS A HANDS FREE LIFT GATE. WHILE THE GATE IS OPEN AND I AM LOADING OR REMOVING CARGO FROM THE CARGO AREA, THE LIFT GATE CLOSES ON ITS OWN. THE FIRST IT CLOSED I BACKED QUICKLY BUT DID NOT LOWER MY QUICK ENOUGH FROM BANGING IT REAL HARD WHICH LUCKILY ONLY RESULTED IN A LUMP ON THE BACK OF MY HEAD. *DT THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, THE FAILURE PERSISTED. THE DEALER WAS UNAWARE OF HOW TO REPAIR THE VEHICLE.*JS","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11210425,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/13/2019","dateComplaintFiled":"05/28/2019","vin":"2FMPK3J88JB","components":"SEATS","summary":"WHILE ON A 2 1/2 HR TRIP ON THE HIGHWAY, THE HEATER IN THE DRIVER'S SEAT GOT SO HOT I HAVE SECOND DEGREE BURNS ON MY UPPER LEG AND BUTTOCK. SO FAR, IT HAS REQUIRED TO VISITS TO MY DOCTOR FOR TREATMENT. THE MANAGER AT THE DEALER WHERE I PURCHASED THE VEHICLE TELLS ME HE HAS NEVER HEARD OF A HEATER GETTING THAT HOT, AND DOES NOT BELIEVE THAT IS HOW I WAS BURNED. THEY SAID THEY CAN'T FIND ANYTHING WRONG WITH IT AND THEY WILL NOT DO ANYTHING TO ENSURE IT DOES NOT HAPPEN AGAIN.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11209954,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"03/14/2018","dateComplaintFiled":"05/25/2019","vin":"","components":"POWER TRAIN","summary":"LOSS OF TRANSMISSION POWER, LIKE AS IF THE TRANSMISSION CANT DECIDE WHICH GEAR TO BE IN, THEN WHEN IT SELECTS THE GEAR IT SLAMS INTO GEAR SO HARD THAT IT FEELS LIKE YOU HAVE BEEN HIT FROM BEHIND BY A TRUCK. THIS HAS HAPPENED WHILE DRIVING IN STOP AND GO TRAFFIC, WHEN DRIVING THRU A DIP IN THE ROAD,AND MOST DISTURBINGLY WHILE DRIVING UP A LONG STEEP HILL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11208222,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2019","dateComplaintFiled":"05/17/2019","vin":"2FMPK4J98JB","components":"STRUCTURE","summary":"THE DRIVER SIDE DOOR IS SPLITTING AT THE DOOR CHECK. AFTER INVESTIGATING, THE DOOR STOP DOES NOT HIT THE STOP WHEN THE DOOR IS IN THE OPEN POSITION AND IT PUTS PRESSURE ON THE DOOR CHECK FATIGUING THE METAL. A CLAIM WAS FILED WITH FORD MOTOR COMPANY BUT THEY ARE DENYING THE CLAIM. THE CONTINUED FATIGUE ON THE DOOR CHECK WILL EVENTUALLY CAUSE IT TO FAIL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11208228,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2018","dateComplaintFiled":"05/17/2019","vin":"2FMPK4J84JB","components":"STRUCTURE","summary":"IN DECEMBER 2018 WE NOTICED THE DRIVER SIDE DOOR SPLITTING AT THE DOOR CHECK. IT WAS TAKEN TO A DEALER WHO NOTED THE PASSENGER SIDE DOOR WAS DOING THE SAME THING. THEY CAME BACK 2 MONTHS LATER AND SAID IT WAS CUSTOMER ABUSE. IT WAS THEN TAKEN TO A LOCAL MECHANIC WHO FOUND THE DOOR STOP WAS NOT HITTING THE STOP BEFORE PUTTING PRESSURE ON THE DOOR CHECK. A CLAIM WAS FILED WITH FORD MOTOR COMPANY AND THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER THAT SAID FORD WILL NOT COVER THE FAILURE. WHEN THE DOORS ARE FULLY OPENED, THE DOOR STOP IS NOT HITTING THE STOP CAUSING THE DOOR CHECK TO PULL ON THE METAL AND FATIGUING IT. CRACKS HAVE DEVELOPED ON BOTH FRONT DOORS. WE HAVE HAD THE CRACKS WELDED MULTIPLE TIMES BUT THE STRESS CREATES NEW CRACKS IN NEW LOCATIONS AROUND THE DOOR CHECKS. EVENTUALLY THIS WILL LEAD TO DOOR FAILURE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11203291,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2019","dateComplaintFiled":"04/23/2019","vin":"2FMPK3J99JB","components":"UNKNOWN OR OTHER","summary":"THE PASSENGER DOOR OPENED UP AND THE VEHICLE SHUT DOWN COMPLETELY. I LET HERTZ KNOW THAT THERE IS A RECALL ON THE VEHICLE AND THEY SAID THERE ISN'T BUT I CLEARLY SEE THAT THERE IS","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11202708,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"04/20/2019","vin":"2FMPK4J96JB","components":"EXTERIOR LIGHTING","summary":"THE HEADLIGHTS ARE TOO DIM. THE SAFETY OF MY FAMILY IS MY MAIN CONCERN WITH THIS COMPLAINT. WE LIVE IN AN AREA WHERE THERE ARE MANY ANIMALS THAT CAN AND ARE OUT ON THE ROAD. I HAVE TO BE ABLE TO SEE BETTER DURING THE NIGHT TIME HOURS. THE NORMAL HEADLIGHTS FEEL AS IF THEY DAYLIGHTS ARE ON. THE HIGH BEAMS ARE EVEN TOO DIM. I FEEL LIKE THE HIGH BEAMS ARE THE BRIGHTNESS THAT THE NORMAL LIGHTS SHOULD BE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11183416,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2019","dateComplaintFiled":"03/01/2019","vin":"2FMPK4J80JB","components":"POWER TRAIN","summary":"WHEN AT HIGHWAY SPEEDS AND TRY TO SPEED UP TO CHANGE LANES STEP ON GAS PEDAL AND NOTHING HAPPENS CAR JUST SLOWS DOWN TILL I LET OFF THE GAS PEDAL","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11182034,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2019","dateComplaintFiled":"02/22/2019","vin":"2FMPK4J94JB","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS DON'T SHINE ON THE ROAD VERY WELL. THERE NO ADJUSTMENT SCREWS TO CORRECT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11181141,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2019","dateComplaintFiled":"02/19/2019","vin":"","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2018 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED AND GLASS SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO PERRY FORD LINCOLN OF SAN LUIS (844-519-2241, LOCATED AT 12200 LOS OSOS VALLEY RD, SAN LUIS OBISPO, CA 93405) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE INSURANCE COMPANY WOULD COVER THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,200. THE VIN WAS NOT PROVIDED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11174641,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/27/2019","dateComplaintFiled":"02/05/2019","vin":"2FMPK3G95JB","components":"AIR BAGS,STRUCTURE","summary":"PURCHASED MY FORD EDGE USED FROM FORD DEALER 12/29/2018 WITH 3400 MILES ON IT. IN JANUARY 2019 I WAS DRIVING THRU AN INTERSECTION AND A LADY IN A MINI VAN RAN A RED LIGHT DOING APPROX 35 MPH OR MORE, SHE DID NOT HIT THE BREAKS. SHE HIT MY DRIVERS DRIVERS DOOR AND FRONT DRIVERS FENDER OF MY EDGE WHICH SEPEREATED THE FRONT WHEEL AND SUSPENSION FROM MY CAR, CRUSHED THE DRIVERS DOOR AND EVEN BROKE THE EXHAUST SYSTEM SUPPORTS AMOUNG OTHER THINGS . THE INSURANCE LABELED MY CAR A TOTAL LOSS. I RECEIVED 7 STITCHES, HEAD INJURY AND CONCUSSION. WHY DIDN'T MY AIR BAGS DEPLOY. I HAVE BEEN THINKING A LOT ABOUT THIS THE LAST FEW WEEKS AND IT DOES NOT SEEM RIGHT. HOW CAN A CAR BE TOTALED AT SUCH A HIGH SIDE IMPACT SPEED AND THE SIDE BAG NOT BE SET OFF?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11170603,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2018","dateComplaintFiled":"01/17/2019","vin":"","components":"ELECTRICAL SYSTEM","summary":"BATTERY GOES DEAD EVERY 1,500 MILES-------------THIRD BATTERY IN CAR. FORD TECHINICIAN SAYS THEY CANNOT FIND ANYTHING UNUSUAL IN THE ELECTRICAL SYSTEM TO WOULD CAUSE THIS. THIRD BATTERY NOW IN AUTO HAS TROUBLE STARTING IN COLD WEATHER CONDITIONS----STARTER TURNS OVER VERY SLOWLY DURING INITIAL START OF THE DAY","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11162454,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2018","dateComplaintFiled":"12/19/2018","vin":"2FMPK4G96JB","components":"EXTERIOR LIGHTING","summary":"I JUST PURCHASED A NEW 2018 FORD EDGE. THE LOW BEAM HEADLIGHTS ARE SO DIM WITH NIGHT DRIVING, THEY ARE UNSAFE. SHOWS BARELY ENOUGH LIGHT ( NO BRIGHTER THAN A STREET LIGHT). YOU CAN BARELY FOLLOW THE CENTER LINE. AFTER 100 YEARS IN BUSINESS, YOU WOULD THINK THIS IS SOMETHING THAT I WOULD NOT HAVE TO WORRY ABOUT WHEN PURCHASING A NEW VEHICLE. I THINK THE LOW BEAM LIGHTING SHOULD BE REPLACED WHAT A BRIGHTER LED LIGHTING. I'M CONCERNED WITH MY SAFETY AND MY FAMILY SAFETY. I CAN NOT SEE HOW HIS WAS OVERLOOKED BY THE PEOPLE IN CHARGE OF MAKING SURE A CAR IS SAFE TO DRIVE IN ALL CONDITIONS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11157314,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2018","dateComplaintFiled":"12/10/2018","vin":"2FMPK4J91JB","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING ON A MAJOR INTERSTATE AT APPROX. 70MPH THE PANORAMIC MOON ROOF SUDDENLY SHATTERED. PIECES OF GLASS ENTERED THE PASSENGER COMPARTMENT THROUGHOUT THE FRONT AND BACK SEATS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11154489,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2018","dateComplaintFiled":"11/28/2018","vin":"2FMPK3G91JB","components":"ELECTRICAL SYSTEM","summary":"AT RANDOM TIMES (NO CONSISTENCY) AS WE ARE DRIVING OR AT INITIAL START UP, THE INSTRUMENT CLUSTER WILL BLACK OUT WITH NO COMMUNICATION ALONG WITH AN OCCASION \"TRANSMISSION NOT IN PARK\" MESSAGE THAT APPEARS. RADIO IS LOST AS WELL. I HAVE RETURNED TO THE DEALER FOR WARRANTY REPAIR FOR THE 4TH TIME IN LESS THAN 2 MONTHS WITH NO RESOLUTION. INITIAL REPAIR WAS A LOOSE WIRE, SAME ISSUE APPEARED LESS THAN A WEEK LATER. 2ND REPAIR THE DEALER \"FLASHED\" THE BCM. SAME ISSUE APPEARED THE NEXT DAY. THIRD REPAIR, THE BCM WAS REPLACED. LESS THAN 2 DAYS LATER, SAME ISSUE APPEARED. IT IS CURRENTLY AT THE DEALER AGAIN AND I WAS TOLD THAT FORD ENGINEERING NOW HAS TO GET INVOLVED AS THEY HAVE NO SOLUTION TO THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11149889,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2018","dateComplaintFiled":"11/07/2018","vin":"2FMPK4K96JB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"THE HEAD LIGHTS ARE ALWAYS ON A DIM MODE. I HAVE CALLED THE DEALER AND THEY HAVE SAID THAT'S AS BRIGHT AS THE LIGHT GET. I ALSO LOOKED UP IF OTHER OWNERS AND DRIVERS ARE HAVING TROUBLE WITH THEIR HEAD LIGHTS. IT IS VERY DANGEROUS TO DRIVE AT NIGHT BECAUSE YOU CAN'T SEE EITHER SIDE OF THE ROAD. I HAVE ASKED MY DEAL WHAT IT WOULD COST TO HAVE BRIGHTER BULBS PUT IN. THEY TOLD ME THAT FORD DOESN'T HAVE BRIGHTER BULBS. I WAS TOLD THAT IT WAS GOING TO COST ME $399.00 TO HAVE THEM BUY OUTSIDE OF FORD AND HAVE THEM PUT THEM IN FOR ME . PLEASE LOOK INTO THIS AS IT SEEMS TO BE A ISSUE FOR A FEW YEARS. THANK YOU I LOOK FORWARD TO HEARING FROM YOU. [XXX] CELLPHONE NUMBER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11144120,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2018","dateComplaintFiled":"10/30/2018","vin":"2FMPK4K87JB","components":"SEAT BELTS","summary":"YOU CAN NOT EASILY BUCKLE AND UNBUCKLE SEAT BELTS IN THE BACK SEAT I HAD FORD DEALER ATTEMPT TO FIX SEVERAL TIMES WITH NO LUCK.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11143504,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2018","dateComplaintFiled":"10/28/2018","vin":"2FMPK4J86JB","components":"VISIBILITY/WIPER","summary":"DURING ANY HEAVY RAIN WITH THE WINDSHIELD WIPERS ON FULL, THERE'RE NOT FAST ENOUGH TO GIVE YOUR CLEAR VISIBILITY, MAKING DRIVING IN THE RAIN VERY DANGEROUS. MY OTHERS FORD CARS DO NOT HAVE THIS PROBLEM. WHEN THE WIPERS ARE SET TO FULL SETTING THEY ARE MUCH FASTER THAN ON THE FORD EDGE. I SEE THIS AS AN SERIOUS. DANGEROUS PROBLEM.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11139693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2018","dateComplaintFiled":"10/11/2018","vin":"2FMPK4K88JB","components":"STRUCTURE","summary":"MY VEHICLES SHARK FIN ANTENNA CAME OFF THE CAR DURING A CAR WASH. THIS ANTENNA IS NOT REMOVABLE. AFTER THE CAR WASH WAS COMPLETE, THE BLOWERS TURN ON TO DRY THE CAR. I WAS LOOKING THE REARVIEW MIRROR AND HAPPENED TO SEE SOMETHING FLY OFF MY CAR. I PULL OUT CAR WASH AND LOOK AT THE TOP OF MY CAR AND SEE THAT THE SHARK FIN IS MISSING FROM THE ANTENNA. I RETRACED MY PATH THROUGH THE CAR WASH AND FOUND IT ON THE GROUND. I HAD TO DRIVE HOME SLOWLY NOT TO LOSE THE CIRCUIT CARD THAT WAS EXPOSED. I AM GLAD IT WAS NOT RAINING THAT DAY OR THIS WOULD HAVE BEEN A DANGEROUS SITUATION I HAD TO REATTACH MYSELF BECAUSE A CIRCUIT CARD WAS EXPOSED. THERE ARE SIX CONNECTION POINTS INSIDE THE ANTENNA THAT HOLDS IT IN PLACE. I GLUED THE ANTENNA BACK ON AND SEALED WITH ELECTRICAL TAPE TO HOLD IN PLACE. I COULD NOT LEAVE THE ANTENNA SHARK FIN OFF DUE TO THE CIRCUIT CARD EXPOSED. IF WATER WOULD HAVE GOTTEN TO THE CIRCUIT CARD, IT WOULD CAUSED A SHORT CIRCUIT OR FIRE TO TOP OF MY CAR OR DAMAGE THE RADIO. I AM GLAD THE SHARK FIN BROKE OFF AT THE CAR WASH BECAUSE IF I WAS DRIVING AT NORMAL SPEEDS OR THE HIGHWAY, THIS COULD CAUSED DAMAGE TO RADIO CIRCUITRY AS WELL AS DAMAGE ANOTHER VEHICLE. FORD DOES NOT WANT TO REPLACE IT. THIS IS A DEFECT. I HAD THE VEHICLE, 2015 FORD EDGE, GOING THROUGH CAR WASHES AND THE ANTENNA NEVER CAME OFF. DO OTHER OWNERS OF 2018 MODEL HAVE TO BE CONCERNED WITH THE ANTENNA BREAKING OFF GOING THROUGH CAR WASHES? I TALKED WITH FORD CUSTOMER RELATIONS AND THEY THINK IT IS MY FAULT SOMEHOW. HOW DID I KNOW THAT I CANNOT GO THROUGH AUTOMATED TOUCHLESS CAR WASHES DUE TO A DEFECTIVE ANTENNA? FORD SAID IT IS NOT WARRANTABLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11139286,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2018","dateComplaintFiled":"10/09/2018","vin":"2FMPK4G98JB","components":"ELECTRICAL SYSTEM","summary":"CAR JUST DIED 4 MONTHS AFTER PURCHASE; THERE WAS NO LIGHTS OR ANYTHING. THE BATTERY HAD TO BE CHARGED AND THE DEALER STATED THAT THE VEHICLE HAD TO BE DRIVEN 30 - 45 MINUTES EVERY TIME TO KEEP IT CHARGED. THIS IS NORMAL?","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11133068,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/28/2018","dateComplaintFiled":"10/03/2018","vin":"2FMPK3G91JB","components":"AIR BAGS,SEAT BELTS","summary":"TAMARA RECALL: I REAR ENDED ANOTHER VEHICLE. STEERING WHEEL AIRBAG DID NOT DEPLOY. CAUSING MY FACE TO HIT STEERING WHEEL. STITCHES INSIDE OF MY MOUTH","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11127931,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2018","dateComplaintFiled":"09/06/2018","vin":"","components":"POWER TRAIN","summary":"THE FRONT AXLE, (KNOWN AS THE HALF SHAFT) BLEW OUT ALL THE GREASE IN THE RUBBER BOOT. THE INSIDE FRONT , DRIVER'S SIDE TIRE, SUSPENSION AND BRAKES WERE COVERED WITH GREASE. CAME FROM THE DEALERSHIP LIKE THIS, AUTO HAD 42 MILES AT TIME THIS WAS NOTICED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11113341,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2018","dateComplaintFiled":"07/24/2018","vin":"2FMPK4K87JB","components":"SEAT BELTS","summary":"THE REAR SEAT BELTS ARE VERY HARD TO BUCKLE AND EVEN HARDER TO UNBUCKLE.IT WOULD BE HARD TO GET OUT FAST IF THERE WAS AN EMERGENCY","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11112416,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2018","dateComplaintFiled":"07/19/2018","vin":"2FMPK3K9XJB","components":"EXTERIOR LIGHTING","summary":"THE LOW BEAM HALOGEN HEADLAMPS ARE INADEQUATE. CAN'T SEE A THING AT NIGHT, IF IT'S RAINING YOU MAY AS WELL PARK THE VEHICLE. THE LIGHTS MAY BE BRIGHT TO LOOK AT THE CAR, BUT THEY DO NOTHING TO LIGHT UP THE ROADWAY. IF YOU DRIVE UNDER A STREET LAMP, THE HEADLAMP IS NO LONGER VISIBLE ON THE ROAD. THIS IS THE FIRST CAR I'VE OWNED THAT THE HEAD LIGHT DOES NOT ILLUMINATE THE ROAD MORE THAN A STREET LIGHT. I SEE THEY GET A POOR RATING FROM THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11100296,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2018","dateComplaintFiled":"06/06/2018","vin":"","components":"STEERING,ENGINE,FUEL/PROPULSION SYSTEM","summary":"LET ME START BY SAYING YOUR SALES TEAM WAS GREAT, MADE THE CAR BUYING PART OF THIS EASY....MAYBE TOO EASY IN THAT I MADE A QUICK DECISION TO BUY WITHOUT RESEARCHING WHAT COMPLAINTS THERE WERE ABOUT THIS VEHICLE. I AM A HOME HEALTH NURSE AND TRADED MY HONDA ACCORD IN TO YOUR DEALERSHIP AS I NEEDED SOMETHING WITH MORE ROOM TO STORE MY WORK SUPPLIES WHILE STILL MAINTAINING DECENT GAS MILEAGE. I HAVE NEVER BEEN MORE DISAPPOINTED IN A NEW CAR. I WAS SO PLEASED WITH THE SERVICE DURING THE PURCHASE. BUT THIS CAR IS NOT WHAT IT IS CLAIMED TO BE. THEY CLAIM 20-29 MPG, WHICH IS WHY I PURCHASED THIS TO STAY WITHIN A REASONABLE GAS MILEAGE. I AM NOT EVEN GETTING 16 MPG!!!! THE CAR BLOWS WARM AIR ALL THE TIME, UNLESS THE AC IS ON. THE AIR ALSO BLOWS A FAINT MOTOR/GAS SMELL. MY REAR WINDOW SQUEAKS WHEN YOU ROLL IT DOWN. I CAN NOT AFFORD TO BE FILLING UP TWICE A WEEK, ESPECIALLY AFTER THE AMOUNT OF MONEY I PAY A MONTH FOR THE LEASE PAYMENT. THEN TODAY, MY STEERING WHEEL LOCKED AND WONT MOVE UP/DOWN FRONT/BACK!!! SADLY, I FEEL I SHOULD HAVE LISTENED TO MY HUSBAND AND STAYED AWAY FROM A FORD. I HOPE YOU CAN STEER MY A DIRECTION IN WHICH THIS CAN BE ADDRESSED. I ALREADY HAVE AN APPOINTMENT WITH A FORD DEALERSHIP (WHO HAPPENS TO BE A GOOD FRIEND OF OURS), BUT I'M NOT FEELING TOO CONFIDENT AT THIS POINT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11100043,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2018","dateComplaintFiled":"06/05/2018","vin":"2FMPK4J97JB","components":"EXTERIOR LIGHTING,ENGINE","summary":"THE LOW BEAM HEADLIGHTS ARE SO WEAK THAT WHEN THE ROAD IS WET AT NIGHT OR WHEN DRIVING NEAR AMBIENT LIGHTING SUCH AS STREET LIGHTS YOU CAN'T SEE ANY MARKINGS ON THE ROAD SUCH AS THE CENTERLINE OF THE ROAD. THERE IS ALSO EXHAUST FUMES COMING INTO THE CAR WHEN DRIVING WITH THE WINDOWS UP OR SLIGHTLY ROLLED DOWN AND WHEN THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATING MODE. THESE FUMES MAKE ME DIZZY AND CAUSE ME TO HAVE BLURRY VISION. I ALMOST COMPLETELY BLACKED OUT TWICE ALREADY AND I OWNED THIS CAR FOR THREE WEEKS. I DIDN'T KNOW THAT FORD EDGE HAD THESE PROBLEMS AND THE SALESMAN OF COURSE NEVER MENTIONED THEM. THESE PROBLEMS WITH THE EXHAUST HAPPEN WHILE DRIVING SLOWLY UNDER 20 MPH AND AT HIGHER SPEEDS ON THE HIGHWAY WHEN THE RECIRCULATING MODE IS ON WITH OR WITHOUT THE AIR CONDITIONING TURNED ON. I HAVE DRIVEN WITH THE CLIMATE CONTROL TOTALLY OFF AND STILL THE FUMES COME INSIDE THE CAR. IT'S AS IF THE BODY OF THE CAR IS CREATING A VACUUM THAT PULLS THE EXHAUST BACK INTO THE CAR BECAUSE I CAN HAVE TO CLIMATE SYSTEM OFF AND THE WINDOWS OPEN AND EXHAUST GETS SUCKED IN. THIS CAR IS S $36,000 DEATH TRAP AND I PAID THE FULL PRICE SO I'M SCREWED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]},{"odiNumber":11073213,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2018","dateComplaintFiled":"02/16/2018","vin":"2FMPK4G92JB","components":"UNKNOWN OR OTHER","summary":"RADIO WAS NOT PICKING UP LOCAL STATIONS. NEW ANTENNA ASSEMBLY WAS INSTALLED. STILL HAVE WEAK RADIO RECEPTION ON A FEW LOCAL STATIONS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}