{"count":367,"message":"Results returned successfully","results":[{"odiNumber":11747552,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2026","dateComplaintFiled":"06/30/2026","vin":"1FATP8FF3G5","components":"EXTERIOR LIGHTING,SERVICE BRAKES","summary":"Break bumper disintegrated, causing the rear bites to stay on and the automatic transmission to be able to switch from Parker to drive causing the vehicle to be able to roll and possibly crash","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11746775,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2026","dateComplaintFiled":"06/26/2026","vin":"1FATP8EM3G5","components":"ELECTRICAL SYSTEM","summary":"The rear view camera has a recall.  I took the vehicle into a Ford dealership on 6/23/26 for this recall.  This is a risk to myself and others because backup cameras are a federally required safety feature.  This is my 2nd attempt for Ford to fix this recall at two separate dealerships.  Ford does not care about their recalls and the safety of Ford customers!  I almost hit  another car that was coming out due to the blind spots on that vehicle.  My young daughter also drives the car and this is not the 1970\u2019s as young drivers depend on that feature.  Ford said that they could not find the problem with this issue and further diagnosing must be done on my part for $198.  This is not fair to customers as this was a recall issue.  If Ford is not properly training their technicians to diagnose this issue, it should not be the responsibility of the customer to pay for their error in producing this car.   The problem has been reproduced and confirmed by a Ford dealership.  There were no warning lights or issues that were displayed.  Ford only sent out letters stating that a recall was issued on the problem.  In May of 2026 my backup camera and trunk was not working.  Ford inspected and replaced the parts on the vehicle that they assumed was part of the recall.  For a 2016 Mustang, a common cause is not just the camera itself but also wiring/connectors in the trunk area or the APIM/radio module that displays the image. If the dealer simply performed the recall software update or replaced one component and the screen is still blank, the underlying problem may not have been fully diagnosed.  This the 2nd attempt to have a recall fixed by Ford but to no avail (2 separate dealerships)","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11746485,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2026","dateComplaintFiled":"06/25/2026","vin":"1FA6P8CFXG5","components":"BACK OVER PREVENTION","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11745773,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2026","dateComplaintFiled":"06/22/2026","vin":"1FATP8UH2G5","components":"SEAT BELTS,UNKNOWN OR OTHER","summary":"There are two recalls on this vehicle. South Bay Ford, located just a few miles farther away than Auto Nation Ford in Torrance has no problem with pick up and delivery resources to insure recall work is completed  but stated I must use Auto Nation Torrance Ford because I fall into their service area, yet Auto Nation Ford Service Manager contacted on 6/22/2026 @ ~ 4:05 P.S,T. stated they do not have enough people to perform pick and delivery. It would seem to me Auto Nation Ford in Torrance has chosen profits over recall compliance putting lives at risk.   I thought this was important enough for you to look into.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11726715,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2020","dateComplaintFiled":"03/24/2026","vin":"1FA6P8AM3G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while shifted into reverse(R), the rear-view camera was blank and then operated intermittently; however, the image was blurry. The vehicle was taken to a dealer on two occasions. During the first visit, the contact was informed that the harness needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was then taken to a different dealer, where it was diagnosed and determined that the camera needed to be reprogrammed. The vehicle was repaired, but the failure persisted during the first inclement weather. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11724952,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"03/17/2026","vin":"1FATP8FF6G5","components":"SEAT BELTS","summary":"They have a recall for the seatbelt so I got my car inspected and tested and my seatbelts are fine. I use this as a rental car and my business is stopped and I\u2019m losing money every day that I cannot rent this out.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11725120,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2026","dateComplaintFiled":"03/17/2026","vin":"1FATP8EM3G5","components":"SEAT BELTS","summary":"Manufacturer has failed or is unable to remedy this safety recall for your vehicle IN A TIMELY MANNER. The Recall was from September 16, 2025. It has now been OVER half a year with NO remedy. I live in a salty air state and the last thing I want to happen is to drive with a seat belt with reduced effectiveness. I've ALREADY been in an accident a decade ago where a woman T-Boned me. I had a 2001 Mustang Convertible at the time with the convertible down. It's just like this Mustang with the recall but older. Thankfully the airbags and seat belt worked. Something needs to be done asap !!!!","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11720522,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2025","dateComplaintFiled":"02/25/2026","vin":"1FA6P8CF3G5","components":"STEERING","summary":"The steering wheel over time is very loose and in my case i need to be very careful with it because I feel I am losing control on my car while driving. You can feel the steering wheel moving up and down without little to know force also while driving. I don't even drive that fast since my way to work is always in a school zones.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11716192,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2025","dateComplaintFiled":"02/06/2026","vin":"1FA6P8TH6G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while shifted into reverse, the screen turned blue with a message that the back over prevention camera was unavailable. The failure was intermittent. The contact first received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was taken to the dealer, who inspected the vehicle and replaced the wiring harness clips in the rear of the vehicle. The contact received a second notification for NHTSA Campaign Number:  25V572000  (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was returned to the dealer, and it was determined that the camera did not need to be replaced. The vehicle was not repaired under NHTSA Campaign Number: 25V572000 (Back Over Prevention); and the failure persisted. The manufacturer was made aware of the issue and referred the contact back to the dealer for assistance. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11715694,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2026","dateComplaintFiled":"02/04/2026","vin":"1FA6P8TH8G5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"There have been 3 instances within the last year and a half where the rear window of my vehicle (Ford mustang) and the rear window of family member ford mustang both have shattered during the extreme cold possibly due to the heating coils on the window over heating and burning. You can see a burn pattern in the window This is a safety issue due to the window shattering, it sounded as if someone shot my window out the first time it happened my [XXX] son was in the back of the vehicle and I was driving home. The second instance, same vehicle,  started the car using the remote starter and it did the same thing. This has not been inspected by my insurance representative,  it has been reported in both instances through my insurance and pictures have been taken. There have been no warning signs or even issues, there wiring look like it had been burned, melted INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11714914,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2026","dateComplaintFiled":"02/02/2026","vin":"1FATP8FF4G5","components":"SEAT BELTS","summary":"The contact owns a 2016 Ford Mustang.  The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts). The contact stated that the driver\u2019s side front seat belt had detached from the frame. There were no warning lights illuminated. The local dealer was contacted and informed the contact that the recall repair would be available in June 2026. The vehicle was not diagnosed or repaired due to parts being on backorder. The manufacturer was not contacted. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11714747,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2025","dateComplaintFiled":"02/01/2026","vin":"1FA6P8TH8G5","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"At about 75k miles my mustang started misfiring at about 2,500 rpm\u2019s and higher. Turns out it was a blown head gasket. This engine model is prone to what happened to it. Ford should have a recall for these engine and a solution as they\u2019re ticking time bombs. I wish I could drive with the peace of mind of not worrying about it. I couldn\u2019t drive my car for months because of the warranty not even wanting to cover it. The warranty from the used car dealership. Got unlucky.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11714657,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2026","dateComplaintFiled":"01/31/2026","vin":"1FATP8FF2G5","components":"UNKNOWN OR OTHER","summary":"The driver And passengers door opens while driving","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11714046,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2025","dateComplaintFiled":"01/28/2026","vin":"1FA6P8TH9G5","components":"ENGINE","summary":"The head gasket in my 2016 mustang eco boost failed. I have 126k miles and coolant is leaking into cylinder 2. I\u2019ve always taken care of the maintenance on a timely matter and no modifications have been done.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11709717,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2025","dateComplaintFiled":"01/08/2026","vin":"1FATP8UHXG5","components":"ENGINE","summary":"2016 Ford Mustang 2.3L Ecoboost Engine. Coolant intrusion into the cylinder. It's a known issue, an engine block design flaw. Ford was replacing the whole engine when those cars were under warranty. There is extensive content online about it and dozens of class actions.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11708242,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2025","dateComplaintFiled":"01/01/2026","vin":"1FA6P8TH1G5","components":"ENGINE","summary":"My cars head gasket blew at only 45,000 miles. Replaced my a local well known mechanic for around $3500.00. Now my car at 96,000 miles has blown the head gasket again. I believe the car needs a whole new block. I have seen several lawsuits regarding this and just would love my car running again. This is NOT cheap to fix for me.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11706935,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2025","dateComplaintFiled":"12/24/2025","vin":"1FATP8FFXG5","components":"FUEL/PROPULSION SYSTEM","summary":"On 12/06/2025 I filled the vehicle with gasoline.  As I was driving home I noticd a strong odor of gasoline.  When I arrived home I parked the car in my carport.  A short time later I went outside and noticed that I could still smell gasoline and I looked under the car, which was approximately 3 feet  from my house and saw a puddle under it.  This could have caused a fire, so I immediately took the car to a repair shop. Approximately one hour later I received a call from the shop informing me that the tank was broken at the top and it would cost approximately $2,600 to replace the tank.  The problem was confirmed by Gemba Automotive, Surprise, AZ.  I am unaware of whether they have the part available for inspection. There were no warning messages or lights displayed on the driver information system.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11705197,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"12/15/2025","vin":"1FATP8UHXG5","components":"ENGINE","summary":"From what I can remember its always been an issue with cylinder 3. I was always repaired by Ford Auto Nation of Fort Worth and Auto World Repair  2021 Engine Failure: Confirmed and repaired blown head gasket  2022 Check Engine Light code P303 - Found faulty as well as ignition coil on cylinder 3  2025 Engine Failure: code P303 - Found faulty as well as ignition coil on cylinder 3 Excessive smoke during idle Cracked engine block due to coolant leak through cylinder wall","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11696087,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2025","dateComplaintFiled":"10/28/2025","vin":"1FA6P8AM6G5","components":"BACK OVER PREVENTION","summary":"The contact's daughter owns a 2016 Ford Mustang. The contact stated that the rearview camera was inoperable while reversing. The owner received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where the contact was informed that the vehicle had passed the recall test, even though the part to do the recall repair was not yet available. Additionally, the contact stated that the rearview camera failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the rearview camera needed to be replaced. The dealer advised the contact that the VIN was not included in a related recall; however, the VIN was included in NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11686301,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2025","dateComplaintFiled":"09/10/2025","vin":"1FATP8EM7G5","components":"ELECTRICAL SYSTEM","summary":"Display screen went out after first back up, camera recall. Camera is fixed under the recall by the dealership shortly after the display screen was intermittently going out until the screen became completely black.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11685431,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"09/06/2025","vin":"1FA6P8TH7G5","components":"ENGINE","summary":"Component/system: Engine (Coolant intrusion into cylinder 1); Inspection available: Yes; Safety risk: Sudden power loss on road; Reproducibility/Confirmation: Dealer verified coolant in cylinder 1 after engine inspection; Manufacturer, police, insurance representatives or others inspections: No; Warnings/symptoms: Check Engine light turned on, error code P0301, higher than normal engine temperature, low coolant in reservoir, white smoke, rough idle at turning of engine; First appeared: Around 100,000 miles.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11683898,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2025","dateComplaintFiled":"08/29/2025","vin":"1FA6P8THXG5","components":"ENGINE","summary":"Coolant intrusion into the cylinder head. This caused a sudden halt of he vehicle which could have caused an accident and loss of life. The engine coolant overheating temperature warning light came on. Vehicle was inspected by ford dealership and found to have blown head gasket. The car is vat for inspection.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11681790,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2025","dateComplaintFiled":"08/20/2025","vin":"1FATP8UH8G5","components":"ELECTRICAL SYSTEM","summary":"Took car to dealership per recall.  Touch screen flickering on and off.  Can't depend on back up camera.  According to dealer \"Recall 22a06a was previously completed on TSB 19-2273.  and no other repairs were neede at this time.  Note, Sync MyTouch screen is blinking on and off at all times and recommend Diag.\"  they replaced APIN and Screen.  According to the repair bill. It was still flickering and replaced FDCIN.  Screen no longer flickering. it seems to me this is a safety hazard as it affects the viewing of the back up camera with any accuracy and could cause an accident no matter how careful a person is.  It also seems to me that Ford knew extra parts my be needed to rectify the situation they should have been included in the orginal recall","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679927,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2025","dateComplaintFiled":"08/11/2025","vin":"1FA6P8CF5G5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"\u2022 What failed & is it available for inspection? Air-conditioning system failure. Loss of cabin cooling; dealer recommends compressor replacement (may include related components pending contamination check). Vehicle is at a Ford dealer now; no repairs performed yet. I requested the dealer retain failed parts for inspection.  \u2022 How was safety put at risk? I live in Las Vegas; ambient temps ~112\u00b0F-120 degrees. This is my primary vehicle for transporting my [XXX]  and for my work schedule. With no A/C, cabin temps become dangerously high within minutes, creating a heat-related illness risk (child and driver), impaired concentration, and fatigue during necessary trips.  \u2022 Has the problem been reproduced/confirmed? Yes. An independent shop first advised compressor replacement. A Ford dealer subsequently confirmed loss of cooling and produced an A/C repair estimate after diagnosis.  \u2022 Inspected by manufacturer/police/insurance? Inspected/diagnosed by an authorized Ford dealer. I opened a Ford Customer Relationship Center case (XXX) and requested goodwill/after-warranty review. No police/insurance inspection.  \u2022 Warning lamps/messages/symptoms & onset? No warning lights. Symptoms began with weak/intermittent cooling in early August 2025 and progressed to no cold air. Mileage at failure ~87,279. A/C clutch cycles but cabin air remains hot.  (Owner context: original owner, [XXX] Vehicle: 2016 Ford Mustang GT 5.0.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11679983,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2025","dateComplaintFiled":"08/11/2025","vin":"1FA6P8TH5G5","components":"TIRES","summary":"My tire is a 255 / 40 ZR 19 model, speed rated 100W. While rotating my tires I noticed catastrophic tread separation on the inner sidewall of the tire. The separation is scattered, not all in one section, and in total covers about 1/4 of the total diameter. The underlying belt package has separated and steel wire is plainly visible at distance. The tire was still holding normal pressure at the time of discovery and there was no indication of the separation from any pressure devices or anything other than visual identification of the issue, which was only possible due to a routine tire rotation. Driving conditions since installation of the tire have been ~85% dry weather at speeds no greater than 85mph. A long haul trip from San Jose, CA to Los Angles, CA (~675 miles round trip) occurred 1.5 weeks prior to discovery.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"LIONHART","productModel":"LH-FIVE","size":"255/40R19","manufacturer":"Sentury Tire Thailand"}]},{"odiNumber":11678232,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2025","dateComplaintFiled":"08/04/2025","vin":"1FA6P8THXG5","components":"ENGINE","summary":"The coolant over temperature warning light of my 2016 ford mustang ecoboost came on and the engine immediately went on limp mode and I stopped the vehicle and switched off the engine. The vehicle quickly lost power and this created safety concern for other drivers who would have bumped me. I towed the vehicle to the nearest ford dealership for inspection and they found that coolant went into the engine and the coolant bottle was empty. As a result the dealership has said that the engine engine needs to be replaced\u2026. a big shock for me as I have never had any prior issue with this car which is only 59k illegal on the clock.  After further research of my own, this seems to be a common issue with ford ecoboost engine before year 2020. What surprises me is that there was no other indication or warning before this incident which could have obstructed me to take precautionary action.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11678016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2022","dateComplaintFiled":"08/02/2025","vin":"1FATP8UH8G5","components":"UNKNOWN OR OTHER","summary":"Backup Camera doesn\u2019t work after purchasing a new camera from dealership and new wires. dealership said they didn\u2019t know what was wrong after 3 months of working on car and new parts purchased","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674902,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2025","dateComplaintFiled":"07/20/2025","vin":"1FA6P8TH7G5","components":"STEERING","summary":"The steering wheel has a very distinct wobble. It moves in every direction as if the locking bolt is loose.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674253,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2025","dateComplaintFiled":"07/17/2025","vin":"1FATP8UH4G5","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Brake Stop Lamps Remain On  When I was driving, my car was having throttle/acceleration issues. When I had my foot on the gas, my car would accelerate and the RPMs would rise, but then all of a sudden the acceleration stopped as if I was not applying throttle. I had to constantly take my foot off the gas and reengage for the car to drive home.  When I parked my car, I noticed that my brake lights were all on even though my car was turned off & it is draining the battery out. I did some research & found out there is a recall for this issue (22S02) for the 2015 Ford model & Dealership mentioned that recall doesn't apply to my vehicle.   So I have to get the repair done by replacing the break light switch & Break pedal bumper assembly with my local Auto zone shop and pay from my pocket.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11674284,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2025","dateComplaintFiled":"07/17/2025","vin":"1FA6P8AM6G5","components":"SERVICE BRAKES","summary":"The brake sensor position pad sensor deteriorated. Causing the system to read that the brakes were being applied. This makes the Brake lights staying on even when the key is turned off. This is safety since with the lights always being it there is no way for others to know when you are actually stopping. And it also makes the car be able to be started by accident. Even with no key fob. It also causes the lights being on and the ignition to be ready start to drain the battery. Ford used inferior material for the stop pad. It is a hard plastic piece instead o being either metal or rubber. There is a lot of info on mustang form sights about this happening around the 8 year mark.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11673493,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2025","dateComplaintFiled":"07/14/2025","vin":"1FA6P8CFXG5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact stated that upon shifting the vehicle into reverse, the rearview camera displayed a distorted image and a blue screen, compromising the back-over prevention system. The message \u201cCamera Not Available\u201d was displayed. The vehicle was taken to the dealer and was repaired. The contact stated that the dealer called back and informed the contact that the rearview camera failed to function as intended. The contact stated that the only the decklid wiring harness was replaced. The dealer refused to repair or replace the rearview camera. The manufacturer was not notified of the failure. The failure mileage was approximately 59,700.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11671595,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2025","dateComplaintFiled":"07/07/2025","vin":"1FATP8UH0G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image appeared blank. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11670544,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2025","dateComplaintFiled":"07/01/2025","vin":"1FA6P8CF9G5","components":"ENGINE","summary":"The engine on this 2016 Mustang GT is a 5-liter V-8.  The 2015-2017 model years were equipped with plastic valve covers.  This is a known defect with these vehicles.  The plastic valve covers warp/melt/distort over time, causing motor oil to leak in significant amounts onto the exhaust manifold creating smoke and odor.  There is a potential for fire in the engine compartment because of this leak.  Ford issued a service bulletin regarding this known defect but has not as yet issued a recall.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657776,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2016","dateComplaintFiled":"04/30/2025","vin":"1FATP8UH6G5","components":"UNKNOWN OR OTHER","summary":"Rear View Camera, distorted or doesn't work at all at times. This has tried to be corrected 5 or 6 times at dealership, works for awhile, then happens again. Dealer does not give me a copy of what was done to attempt to fix problem.  Now I see this same issue is for other Ford vehicles, just doesn't include the Mustang.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11657155,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2025","dateComplaintFiled":"04/28/2025","vin":"1FA6P8AM3G5","components":"SERVICE BRAKES","summary":"Broken break pedal stop, causing break lights to stay on, other malfunctions as the car thinks the breaks are pressed when they aren't.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11652566,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"04/03/2025","vin":"1FA6P8CF2G5","components":"UNKNOWN OR OTHER","summary":"Ford is aware of the AC Evap Core issue on the 2015-2017 mustangs. This is a costly repair which comes out to $4,000 every year. This then causes failures on all other AC parts. There have been many complaints regarding this issue and no remedy has been issued in 8 years.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11649427,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2025","dateComplaintFiled":"03/20/2025","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while at a stop sign, the vehicle lost automotive power. The check engine warning light illuminated. In addition, the contact stated that the vehicle had a rough start prior to the failure. The contact stated that the vehicle was pushed into a nearby local independent service center, where it was diagnosed with a coolant leak intrusion into the engine. The vehicle was towed to a local dealer, where it was left for further investigation at the owner's expense. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 16V779000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11646547,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2025","dateComplaintFiled":"03/05/2025","vin":"1FA6P8JZ0G5","components":"FUEL/PROPULSION SYSTEM","summary":"The vehicle is leaking fuel profusely right next to the passenger side exhaust pipe.  The fuel is coming out of the fuel tank where the plastic is crimped go the fuel vent valve.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11645364,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2025","dateComplaintFiled":"02/27/2025","vin":"1FATP8FF8G5","components":"ENGINE","summary":"The contact owns a 2016 Ford Mustang. The contact stated while stationary the vehicle's revolutions started to go up, and the vehicle kept accelerating without a reason or the accelerator being depressed. There were no warning lights illuminated. The contact then tried to look around to see if any mats or if anything else was making the vehicle accelerate on its own, but found nothing was making the vehicle accelerate.  The vehicle was shut off and when the contact tried to start the vehicle, the vehicle kept accelerating on its own. The vehicle was taken to an independent mechanic where the mat air flow sensor was replaced. The vehicle was repaired but the failure persisted. The independent mechanic was not able to provide a diagnosis. The manufacturer was made aware of the failure. The dealer was not made aware of the failure. The failure mileage was approximately 50,682.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11643284,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2024","dateComplaintFiled":"02/18/2025","vin":"1FA6P8TH9G5","components":"BACK OVER PREVENTION","summary":"I received this recall for my backup camera a couple years back and I tried to get it fixed because mine had stopped working so I went when I was off from work to avoid being carless. The Ford dealership in Yuma AZ didn't get the part in time after having my vehicle for a week. I was unable to complete the recall and when I called a couple months later to try to reschedule they told me the recall number had been closed. Therefore my vehicle could no longer be fixed. My rear backup hasn't worked since. Is there anyway to get this situated? I tried going within a reasonable timeframe from getting that letter but they later cancelled the recall somehow.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11642232,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2025","dateComplaintFiled":"02/12/2025","vin":"1FA6P8CF9G5","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2016 Ford Mustang. The contact stated while driving at an undisclosed speed, the A/C unit became inoperative on the driver's side of the vehicle. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the evaporator core was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11640105,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2025","dateComplaintFiled":"02/01/2025","vin":"1FA6P8AM8G5","components":"UNKNOWN OR OTHER","summary":"Weld between my clutch pedal and pedal assembly broke causing car to stall out in the road. This is a common issue with 2015-2017 manual mustangs.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11637907,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2024","dateComplaintFiled":"01/23/2025","vin":"1FATP8UH1G5","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2016 Ford Mustang. The contact stated while driving 55 MPH, the message \"Engine Failure - SS Repower Mode\" and a message advising that the vehicle would shut off in thirty seconds was displayed. The vehicle stalled. The contact was unable to pull to the side of the road. The vehicle failed to restart. The contact who is disabled was assisted by other motorists pushing the vehicle to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to Elmer's Auto Repair & Mobile Services, where the vehicle was diagnosed and it was determined that the engine had melted internally, and there were two large holes in the engine. The mechanic replaced the engine. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11632100,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"12/23/2024","vin":"1FA6P8CF3G5","components":"SUSPENSION","summary":"The contact owned a 2016 Ford Mustang.  The contact stated while driving at an undisclosed speed, a rattling sound was present and several unknown warning lights illuminated.  In addition, the power steering did not function as intended and the steering seized.  The contact stated that the vehicle was very difficult to steer.  In addition, the contact stated that due to the failure, the vehicle veered off the road, went through the woods, and damaged 60 feet of ranch fencing.   The vehicle was towed to a local tow yard.   The contact sustained bumps and bruises.  In addition, the contact stated that he now suffers from anxiety because of his fear of driving. A  police report was filed, however the information was unavailable.   The contact stated that when he visited the dealer to pick up the spare key, the dealer provided him with new suspension parts. The contact was informed by the dealer that, due to the busy shop schedule, the parts were not replaced before the vehicle was purchased.  The contact stated that he was informed to either replace them himself or bring the vehicle on a later date to have the repair performed.  The manufacturer was not made aware of the failure.  The failure mileage was approximately 58,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11630187,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2024","dateComplaintFiled":"12/11/2024","vin":"1FA6P8TH8G5","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while driving at approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with a cylinder #3 misfire, and that the spark plugs, coil pack, vacuum sensor, and engine needed to be replaced. The vehicle was repaired, but the failure reoccurred two days later. The vehicle was taken back to the same dealer where it was diagnosed that the coolant level was low and there was coolant leaking into cylinder #3, and the engine needed to be replaced again. The manufacturer was notified of the failure. The failure mileage was 79,575.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11630191,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"12/11/2024","vin":"1FA6P8TH0G5","components":"ENGINE","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while attempting to start the vehicle, the vehicle failed start. No warning lights were illuminated. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the valve had fallen into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,766.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628058,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2024","dateComplaintFiled":"11/30/2024","vin":"1FA6P8TH9G5","components":"ELECTRICAL SYSTEM,SEATS","summary":"Smoke came up from under both seats within a few weeks of each other, found burned harness and plug at both heated/ cooled seat control modules mounted under seats.  Researched and found a fix that will cost hundreds of $$  per seat but no recalls. I would think smoke and burning electrical in the interior of nearly ALL Ford products with heated/ cooled seats would be a safety recall?","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11628000,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"11/29/2024","vin":"1FATP8UH7G5","components":"WHEELS","summary":"I took my 2016 Ford Mustang to a local Discount Tire store to replace my front passenger seat tire. A few minutes after my car was pulled into the work Bay I was called to the front desk. The store supervisor advised me at that time that his technicians noted that my Lug nuts were swelling and would soon either burst causing my tire to potentially become dislodged or at the very least many garages would not be able to remove the lug nuts and ultimately the tire. He added that this was a common and known issue of Ford and there was even a potential class action suit regarding the issue. Of course the Supervisor's \"fix\" was to sell me a kit of replacement lug nuts which i Purchased at the cost of $95 dollars. I feel this is very dangerous and Ford should be responsible to reimburse me for the cost to replace inferior parts.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11626618,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2024","dateComplaintFiled":"11/21/2024","vin":"1FA6P8JZ3G5","components":"ELECTRICAL SYSTEM","summary":"Back Up camera working intermittently. If I shake the wires in the trunk it will work. I purchased this car in November and immediately received a recall notice from Ford for the back up camera. I scheduled the car in for the recall and dropped it off to be repaired. I was notified from the dealer that the car was ready to go and picked it up. Immediately I noticed that the camera was still not working. The dealer said that the recall was to check and see if the recall was completed. (Does that really make any sense?). They said another dealer had completed the recall so their work was done. So I have a car that had a recall but now it does not as they say they have completed it but in reality, the original recall item is still not working.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11625502,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2024","dateComplaintFiled":"11/15/2024","vin":"1FA6P8CF4G5","components":"UNKNOWN OR OTHER","summary":"Ford issued a notice in 2018 TSB 18-2256 stating that they knew evaporator cores were leaking refrigerant into the cabin of the cars but did not issue a recall.  I know this issue may not lead directly lead to an injury from an accident but the system failure does release toxic chemicals that should not be in the cabin of a vehicle.  Because this is a health risk to the occupants of the affected vehicles there should be a recall.  I have had my 2016 Ford Mustang in to the Ford mechanic no less than 4 times since I bought it in late 2016 and each time they came up with some new cause for my AC not working and each time the system failed again in less than 2 years.  Each time the problem was a supposed refrigerant leak in some other component of the AC system.  Now that they've run out of things to replace they have speculated that the most likely cause is a bad evaporator core.  My suspicion is that the evaporator core has been the issue from the beginning.  Since Ford didn't issue a recall I have been subjected to years of exposure to dangerous chemicals due to this issue.  Please make for recall these vehicles for the safety of the occupants of the affected vehicles","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623557,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2024","dateComplaintFiled":"11/04/2024","vin":"1FATP8FF8G5","components":"ELECTRICAL SYSTEM","summary":"I had a back up camera recall done, and several months later, the exact same problems happened. Exactly the same symptoms and results. When shifting into reverse, the camera, in more than 50% of the time, the camera fails, just like before the first recall. The dealer says one fix per recall, and if I want it fixed now, it will be $400.  It is a defect and should be fixed properly, not the sloppy fix done previously","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11623009,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2024","dateComplaintFiled":"10/31/2024","vin":"1FATP8UH8G5","components":"ENGINE","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was unable to pull to the shoulder of the roadway and the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine block failure. The vehicle was not repaired. The contact stated that the failure had occurred four times. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11622651,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"10/30/2024","vin":"1FA6P8TH0G5","components":"ENGINE","summary":"Engine Failure.  In the right situation, complete loss of power of vehicle could cause several safety problems including Injury and/or Death. The problem was determined by the dealer and Extended Warranty Inspector. There were no warning lamps or any other indications of a complete engine failure. No smoke exiting the exhaust, no contaminated oil, plenty of coolant in radiator, and was not making any noise.  Reason for taking the car in for service was, on Oct 1, 2024 the gauge was acting erratic. The car never ran hot.  The car was taken to the dealership on Oct 2, 2024.  2 days after, received a call with results stating that I need a complete engine replacement due to overheating and coolant found in cylinder #3.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11621964,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"10/25/2024","vin":"1FA6P8JZ7G5","components":"FUEL/PROPULSION SYSTEM","summary":"Vehicle is 2016 garage kept, just under 18,000 miles.  Check engine light is on.  Code scanner indicates EGR leak.  EGR valve replaced, check engine light reset.  No code for about 3 weeks.  Started getting gas filler warnings and check engine light back on again EGR issue.  Getting ready for a road trip took vehicle to Ford to troubleshoot check engine light.  Identified problem as a cracked fuel tank near where the filler connects.  I researched what I can on-line and others have this same issue.   Wondering if this is a defect?","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619718,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2024","dateComplaintFiled":"10/14/2024","vin":"1FA6P8TH1G5","components":"ENGINE","summary":"Ford currently has a TSB (15-0192 idle smoking) out on the Ford Mustang, specifically my car. They know it is an issue, and that several people are having problems with it. But they are not considering it a recall. These cars are having heavy amounts of smoke residuals, which is both damaging to the environment, and to people\u2019s respiratory care as it is blowing major amounts of smoke in the air, and therefore cannot pass an emissions test in my state of Virginia specifically. I believe that Ford knows this is an issue and it should be considered a recall based on current Efficiency and energy standards for vehicles.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11619330,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2024","dateComplaintFiled":"10/11/2024","vin":"1FATP8UH8G5","components":"ENGINE","summary":"The 2016 used car that I bought in 2017 with 20,711 miles has a defective ecoboost engine that leaks coolant on to the cylinder heads & causes engine failure. The vehicle has less than 100,000 miles & is currently in engine failure. Ford knew about this defective engine & never sent me a recall. There are class action lawsuits in CA & DE against FORD for the same ECOBOOST engine in my car. They want to charge me $12,000 for a new engine. I had a 5 year 100,000 mile warranty expire due to 5 yrs expiration & not the mileage, during covid while the car sat in front of the house & was barely driven. Once covid lifted restrictions I drove to Florida & put some miles on it locally & the engine is failing. This is absolutely absurd & Ford should be held accountable & be investigated in the state of MD for consumer fraud. This defective ecoboost engine dates back to 2012. They never should have sold me a car with a defective engine","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11617845,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2024","dateComplaintFiled":"10/03/2024","vin":"1FATP8UH2G5","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"In March 2023 safety recall 22V082000 (Ford Number 22S06) was performed to fix a rear view camera malfunction.  During the March 2023 work, only the wiring harness was replaced.  My belief was that the actual camera should have been replaced as well.  Replacing the wiring harness in March 2023 fixed the issue for 13 months, and then the issue re-occurred.  Dealership charged $230 diagnosis fee to tell me that the issue was the camera and now the replacement of the camera cost me the $230 diagnostic fee; The $75 part fee for the camera; and the labor to replace the camera - Total bill out of pocket $530.  I was informed after calling the Main Ford Customer service number that my 2016 mustang was not part of the camera recall (only the wiring harness).  Camera was only covered with 2015 mustang.  Seems odd to me that they make that distinction between model years but it is the same camera and obviously failed on my vehicle.  As a major safety concern I believe Ford has failed to support their customers regarding this issue, and a second recall is warranted for the camera portion on 2016 models as well.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11616058,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2024","dateComplaintFiled":"09/23/2024","vin":"1FA6P8TH2G5","components":"UNKNOWN OR OTHER","summary":"The rearview can result in a blank or have distorted image. As in NHTSA Campaign Number: 22V082000","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11615625,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2024","dateComplaintFiled":"09/20/2024","vin":"1FA6P8TH0G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while attempting to park the vehicle, the contact became aware that the rearview camera was inoperable. There was no warning light illuminated. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer where it was diagnosed that the deck lid wiring harness had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the deck lid wiring harness failed again and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,433.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11614899,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/11/2024","dateComplaintFiled":"09/16/2024","vin":"1FA6P8TH2G5","components":"ENGINE","summary":"The contact owns a 2016 Ford Mustang. The contact stated that when purchasing the vehicle they noticed the instrument panel had failed to illuminate. Then while driving at approximately 20 MPH the red wrench displayed on the instrument panel and there was a loud noise coming from the vehicle, and the vehicle began shaking and emitting a burning oil odor. The contact lost control of the vehicle before it stalled and a spark of fire came from underneath the hood of the vehicle. The contact was able to get out of the vehicle where they watched black smoke come from underneath the hood of the vehicle. The contact noticed that there was oil all over the road. The fire department was not called. A police report was not made. The contact had received a concussion from hitting their head on the steering wheel when losing control of the vehicle. Medical attention was needed. The vehicle was towed to the dealer where they diagnosed that the piston dropped through the turbo causing a hole in the engine. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and it was confirmed the VIN was not covered under a recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 52,109.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605332,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"07/30/2024","vin":"1FATP8UH0G5","components":"SEAT BELTS","summary":"Ford Motor Company is recalling certain model year 2016 Ford Mustang vehicles manufactured September 26, 2015, to October 1, 2015. The front and rear seat belts and child seat tether anchors may have been damaged in shipping from the supplier to the vehicle assembly plant and may not adequately restrain the occupant in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, \"Occupant Crash Protection,\" and 225, \"Child restraint anchorage systems.\"  Cust vehicle was built May 2016 but also has the same issues the sealtbelts are rusting and cant be used any longer. Customers havent been able to drive veh for 2 months due to this issue.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11605343,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2024","dateComplaintFiled":"07/30/2024","vin":"1FATP8UH0G5","components":"SEAT BELTS","summary":"The contact owns a 2016 Ford Mustang. The contact stated while attempting to buckle the front driver's side seat belt, the seat belt anchor mounted on the floor by the front driver's side door detached. The contact stated that the seat belt anchor was severely corroded. The vehicle was taken to the dealer, where it was determined that the seat belt assembly needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the shipment of the part to the dealer would be expedited. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11601845,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2024","dateComplaintFiled":"07/14/2024","vin":"1FA6P8TH9G5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Backup camera fails after recall repair is performed","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11600972,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2024","dateComplaintFiled":"07/10/2024","vin":"1FA6P8CF7G5","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"Windows started fogging up when driving. Turned on ac to resolve and no cold air came out resulting a dangerous driving condition trying to see through condensation.  Took vehicle to the dealer and found the cause was yet another leaking ac evaporator coil as several others have reported. Concerning to know there were toxic chemicals leaking in the vehicle.  Dealer quoted at $3,000 to replace.  Ford has changed manufacturers of this part due to widespread failure of the original equipment.  Why is it on the vehicle owners to pay and replace this known faulty part which causes a safety issue?","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11599220,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2024","dateComplaintFiled":"07/05/2024","vin":"1FA6P8TH3G5","components":"WHEELS","summary":"During routine service my mechanic repoted \u201c3x lugnuts swollen past 22mm\u201d","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11597352,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2023","dateComplaintFiled":"06/27/2024","vin":"1FA6P8CF9G5","components":"ENGINE","summary":"Intake manifold assembly is nationally back ordered. And it seems to be a problem with many mustangs. This is preventing me from getting my smog.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11593892,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2024","dateComplaintFiled":"06/12/2024","vin":"1FATP8UH7G5","components":"ENGINE","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that chunks of the head gasket were found inside the engine. In addition, coolant and metal shavings were found in the oil pan. The contact was informed that the engine needed to be replaced.  The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11592483,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2024","dateComplaintFiled":"06/04/2024","vin":"","components":"ENGINE","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 114,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11591865,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2023","dateComplaintFiled":"06/01/2024","vin":"1FA6P8TH0G5","components":"UNKNOWN OR OTHER","summary":"Leaking evaporator core, seems to be very common with \u201815-\u201817 Mustangs and Ford has done nothing about it.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11590716,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2024","dateComplaintFiled":"05/25/2024","vin":"1FA6P8CF0G5","components":"UNKNOWN OR OTHER","summary":"Passenger door suddenly opens while driving even with doors locked . It\u2019s all over in forums online. Ford won\u2019t cover and sometimes won\u2019t even fix the issue. Has happened on a few occasions already","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11589761,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2024","dateComplaintFiled":"05/20/2024","vin":"1FATP8FF5G5","components":"SEAT BELTS","summary":"The driver and passenger seatbelts are unusable due to deterioration.  The fabric has shredded to the point that they jam in the mechanism and do not extend far enough to be buckled.  I first noticed the issue in February 2024 and have been unable to obtain parts to repair my vehicle due to backorder.  I have been unable to use my vehicle safely for over three months and counting.  On May 20, 2024 I elevated this issue to Ford customer service (case reference: CAS494959874) and they were unable to do anything for me.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11588980,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2024","dateComplaintFiled":"05/15/2024","vin":"1FA6P8TH9G5","components":"ENGINE","summary":"A warning light appeared warning that the engine was overheating. However the temperature hand never indicated this. I pulled over immediately and turned the car off. I had it towed to a dealership that would accept my extended warranty. They discovered that the engine block was cracked and that the vehicle will need the engine replaced. My warranty company will not cover it because they said it is a known defect from ford. I know that ford had this same issue on other ecoboost engines but mine is a 2.3l and they have not included that one in the recall.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11588645,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2024","dateComplaintFiled":"05/14/2024","vin":"1FA6P8TH6G5","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the engine was misfiring. In addition, the check engine warning light illuminated. The contact inspected the vehicle and became aware of coolant leaking into the engine cylinder. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The warranty company declined to cover the repair under warranty because the failure was a known failure with the manufacturer. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 85,080.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585525,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2024","dateComplaintFiled":"04/26/2024","vin":"1FA6P8TH5G5","components":"ENGINE","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11585329,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2024","dateComplaintFiled":"04/25/2024","vin":"1FA6P8CF1G5","components":"STEERING","summary":"It started to squeak","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11581254,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2024","dateComplaintFiled":"04/04/2024","vin":"1FA6P8CF3G5","components":"SEATS","summary":"Heated and cool seats stopped working after a bit of investigating i saw the ground wire for the module under the passenger seat had melted and could cause a fire. No warning lights or anything.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11580442,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2024","dateComplaintFiled":"04/01/2024","vin":"1FA6P8TH7G5","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2016 Ford Mustang. The contact stated while driving at an undisclosed speed, the vehicle began to stall. The contact stated no warning light was illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the failure was due to the alternator. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11579410,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2024","dateComplaintFiled":"03/25/2024","vin":"1FATP8UH3G5","components":"ELECTRICAL SYSTEM","summary":"Attempted to start the vehicle and heard some sort of noise and nothing happened. Vehicle engine would not turned over or attempt to start. Received a message on the display stating Steering Lock Malfunction. Service now. I found a response from the NHTSA stating how to correct the issue. This only applied to the 2020 model. However, this corrected my issue.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11578522,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2024","dateComplaintFiled":"03/20/2024","vin":"1FA6P8CF4G5","components":"STRUCTURE","summary":"Component failed:  Driver side door latch Safety put at risk:    Door could open while car was in motion making driver vulnerable to an accident or exposure of driver to road conditions Has the problem been confirmed:  Manufacture Ford has a Safety recalls 15S16 and 16S30 for the problem Component has been inspected by Ford dealer ship.  Both drive and passenger door latches were replaced. Were there any warnings before hand: No.  Under recall 15S16 and 16S30 2015 Ford Mustang vehicles built at Flat Rock Assembly Plant, Feb. 14, 2014, to April 30, 2015 were included for the door latch failures. My car was built in Sept of 2015 yet experienced the same issue.  I was charged for the door latch replacement when the car should have included in the recall.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11577894,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2024","dateComplaintFiled":"03/17/2024","vin":"1FA6P8CF2G5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"Back up camera recall was unresolved by previous owner. I\u2019ve tried fixing the issue myself but cannot find it. The camera displays blue and black screens while in reverse.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11577605,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2024","dateComplaintFiled":"03/15/2024","vin":"1FATP8FF2G5","components":"ENGINE","summary":"The bolts holding on the valve covers were not torqued correctly and were finger loose when I found them. I was lead to this discovery because there was a constant burning smell which turned out to be oil leaking out and falling on the exhaust. I found out on a forum that this seems to be a very common problem with 15-17 Mustangs. Additionally, there is a Technical Service Bulletin out explaining to mechanics that Ford did not add enough bolts to hold the valve covers on, leaving 4 or 5 blanks on both sides. Also, the newer 5.0 engines have all the necessary bolts, so basically, Ford thought they could save money by skipping 8-10 bolts on each car. I've already spoken to a Ford dealership and they said they'll have to charge me (unsure of how much yet) to repair a car they didn't build right in the first place! Please look into this.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11577614,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2023","dateComplaintFiled":"03/15/2024","vin":"1FA6P8AM6G5","components":"FUEL/PROPULSION SYSTEM","summary":"I am looking for support concerning a possible defect with our 2016 Mustang V6. It appears to be a fuel tank defect. Causing our garage to completely smell like gas when the car is full of fuel.  Similar to recall# 15v339-7601.   Our car has a hairline fracture (according to our dealership service department). They attempted to repair the issue by replacing the EVAP line, instead found a crack in the EVAP nipple.   According to our dealership the emissions warranty expired the week before we reported the issue in 2023. This is upsetting as I feel this is not a maintenance issue and more of a design flaw as Ford changed the design of the fuel tank after 2017.   The dealership wants us to pay for this service but this is not our fault they fixed it incorrectly. I feel like this should be a recall or some sort of extended warranty from Ford for a design flaw.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11576839,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2023","dateComplaintFiled":"03/12/2024","vin":"","components":"BACK OVER PREVENTION","summary":"Dear Sir/Madam:  I want to make you aware of the safety recall scam Ford is perpetuating in their rear camera recall. Recall #22S06/NHTSA Recall 22V082.  I own a 2016 Ford Mustang which I purchased new in February 2016. I always had issues with my rear camera working intermittently. Finally on [XXX] (mileage 14933) I took it to the selling dealership and told them about the problem. At that time they said they could not \"duplicate the problem\". The car was under a 3 year 36,.000 mile warranty at the time.   I first started seeing notices on the internet in 2020 that Ford was issuing a recall on rear cameras. I was very happy to hear this as my camera was still only working about 1/3 of the time. In March 2022 I got a letter from Ford notifying me of the recall. They stated parts were not available at that time but I would be recontacted to schedule a repair at no cost to me when parts were available. In January 2023 I received a letter that parts were now available. But a new element was introduced for the first time. It was no longer a rear camera recall, \"but repair of the 1uggage compartment wiring harness\". My selling dealer was not on the list of authorized dealers for the repair so I scheduled an appointment with another local dealer who was on the list. They examined my car and said that the wiring harness was OK, but that my rear camera needed to be replaced. They said it would cost $461 for the part and labor. My camera was still working about every third time I drove it. However, since their \"inspection\" the camera has not worked at all. At the time of the inspection they could not complete the recall because they had to order parts for the rear wiring harness as they were not in stock. I questioned the service writer as to why my camera no longer worked at all since they had \"inspected it\"? He did not know. Meanwhile the service writer at the dealership suggested I contact Ford directly for assistance with the cost of the camera replacement.   I called the Ford Customer Relationship Center on [XXX] and explained the whole situation. The representative, Beth, said Ford would indeed cover the camera replacement cost and assigned case #CAS[XXX] to me. She said she would call the dealer and let them know. On [XXX] I called the service writer at the dealership and he said he had received no word from Ford about this. I called Ford Customer Service Center again on [XXX] and asked why they had not contacted the dealership about my camera replacement. The representative,. Lans, said they were not going to do anything about the rear camera, the recall was only for the wiring harness. I explained that the camera had always been an issue and should have been replaced under the original 3 year, 36,000 mile warranty.   At the time of these phone calls my car had 28,050 miles on it(still under the original warranty mileage of built. 36,000). I had always thought Ford was proud of its products and tried to stand behind what they built. I wrote to Ford and detailed the assignment of a case number and that they had backed out of their promise to replace the camera and asked for reconsideration as I had been a continuous loyal customer of Ford products since 2005. Finally on [XXX], 2023 I got a response reiterating that they were not going to assist me with the cost of replacing the camera on my Ford Mustang.   In October 2023 I received another notice from Ford that I need to to tend to the repair/replacement of my rear camera. I think this whole thing is a scam on ford's part to get customers' business at dealerships and increase dealership revenue with the bogus wiring harness recall. It has always been about the defective rear camera in my case.   Yes, it is a safety issue and yes, Ford is responsible to fix it. I hope you can encourage them to replace my defective rear camera at no charge to me.  I look forward to hearing from you.   Sincerely,  [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11574744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2024","dateComplaintFiled":"02/29/2024","vin":"1FA6P8AM5G5","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"Rear back up camera malfunction (not detected). Vehicle is available for inspection.   Safety put at risk, because unable to see the rear that is meant to be covered by the camera. Can cause an accident.   Issue has been confirmed via dealer that is a recall under Ford. Ford notice states harness and camera covered to be replaced. Went to Ford dealer, states harness replaced and working. Now camera does not work at all. Went to ford again, they replaced the harness, but state camera is not covered by recall.   Inspected by ford.   No warning messages, just message that camera is not available now.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11574494,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2024","dateComplaintFiled":"02/28/2024","vin":"1FA6P8CF7G5","components":"UNKNOWN OR OTHER","summary":"UNKNOWN","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11567469,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2024","dateComplaintFiled":"01/24/2024","vin":"1FA6P8TH2G5","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2016 Ford Mustang. The contact stated while driving 45-50 MPH, the vehicle made an abnormal banging sound. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact noticed that oil and coolant were leaking from underneath the vehicle onto the ground. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine block had fractured, causing the coolant and oil leak. The independent mechanic determined that the engine needed to be replaced and related the failure to NHTSA Campaign Number: 16V779000 (Engine and Engine Cooling) however, the VIN was not included. The dealer and the manufacturer were notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was 79,089.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11567050,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2023","dateComplaintFiled":"01/22/2024","vin":"1FATP8FF1G5","components":"ELECTRICAL SYSTEM","summary":"The heated/ventilated seats motherboard and wiring is under the passenger seat. There is a connector for the ground plug in that is burnt (would be better if you can send a picture of what I am talking about). Went to Ford about it and they were going to charge me $600 to have it fixed. I don\u2019t have that much to fix it right now, so now I am worried about a fire starting in my car because of that connector. I checked online and many other Mustang owners (15-17 Mustang models) complained about the same issue. Would like to see about a recall about this.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564843,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2024","dateComplaintFiled":"01/11/2024","vin":"1FA6P8TH2G5","components":"ENGINE","summary":"Defective Head Gasket.  Causing lack of power while on freeway. Car slowed in speed greatly. Independent service has confirmed water in cylinder #1. CEL did come on.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564963,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2024","dateComplaintFiled":"01/11/2024","vin":"1FA6P8JZ8G5","components":"ENGINE","summary":"I purchased the vehicle new and have driven it 21085 miles. Since I've owned it, I have had to add 23 quarts of additional oil to keep it full (1qt. every 500-1000 miles). After a couple complaints to Ford, they have advised me that this amount of oil consumption in this vehicle is normal. My warranty expires in March and I'm concerned about the cost of repair after the warranty is up. From a safety standpoint, I'm concerned if the engine were to run out of oil in a traffic situation. I am 74 years old and use the car for weekend, summer pleasure. I don't race it and don't allow others to drive it. Please let me know if other similar vehicles have this issue and if anything can be done. Thank you.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11564092,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/04/2024","dateComplaintFiled":"01/08/2024","vin":"1FA6P8CF7G5","components":"AIR BAGS,SERVICE BRAKES,VEHICLE SPEED CONTROL","summary":"The contact owns a 2016 Ford Mustang. The contact stated that with the transmission in the reverse position and while reversing from a parking space, the vehicle suddenly experienced unintended acceleration, reversed, and crashed into a second vehicle. After shifting to the drive position, the vehicle immediately accelerated forward causing the driver to lose control of the steering and crash into a tree. During the incident, while pressing the brake pedal the vehicle did not stop and after crashing head-on into a tree the airbags did not deploy. The driver sustained an injured ribs which did not require medical treatment. A police report was taken at the scene and the vehicle was towed away. The contact indicated that five other parked vehicles were damaged during the incident. The cause of the failures was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 43,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11553272,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2023","dateComplaintFiled":"11/02/2023","vin":"1FA6P8TH7G5","components":"ENGINE","summary":"The contact owns a 2016 Ford Mustang. The contact stated while driving 55 MPH, the vehicle was jerking, and the contact became aware that smoke was coming from underneath the hood. The contact was able to pull to the side of the road. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty water pump. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 46,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11551864,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2023","dateComplaintFiled":"10/25/2023","vin":"1FATP8EM6G5","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"The passenger door opens on it's own while in motion. I am afraid my passenger will fall out of the car. The dealership will do nothing since they can not spontaneously make it happen in the short ride they take it on. This happens on a weekly basis. Been happening now for at least 2 years","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550740,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"10/19/2023","vin":"1FA6P8TH9G5","components":"ENGINE","summary":"My car is a single owner car, that has documentation of regular oil changes, engine upkeep, and general maintenance since its purchase in 2016. No major issues had been experienced until August, 2023.  While driving the car home from work, I felt an immediate loss of power from the engine, my a/c went out, and an error flashed saying the temperature sensor for the cylinder heads showed the engine was overheating. So, in 100+ \u00b0F weather, I pulled the car over and turned it off. I let it sit for just over 15 minutes before turning it back on, only to find the car was still in failsafe mode. With less than five miles to return home, I drove, a car that refused to get up to 25 mph in the blazing heat (and no a/c), back home.  I immediately called my local Ford dealership and set up an appointment to bring it in the next week, their soonest available appointment. In the meantime, I had to find people to carpool to work with. The next Monday, the car is brought in, and that day I\u2019m informed the cylinder head cracked and I\u2019d need a new engine. I couldn\u2019t believe it. I\u2019d always taken care of my car, never put it under any type of undue stress, how could the cylinder head have cracked? The dealership explained the damage was due to a well-known defect in the design of the engine. I was still flabbergasted. The engine fails, not through fault of the user, but from bad design on the part of the manufacturer, and I\u2019m still the one responsible to pay $8,000 for a new engine?  I am disappointed Ford put out a car with engines that WILL eventually fail, and then chooses to force their customers to be financially responsible for their error. My engine losing power with absolutely no notice could have resulted in a life threatening car accident had I chosen to drive the freeway that day, or could have forced me into unsafe situations had I been traveling. I will never buy a Ford again based on this experience and the business practices displayed.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11550871,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2023","dateComplaintFiled":"10/19/2023","vin":"1FATP8EM6G5","components":"UNKNOWN OR OTHER,LATCHES/LOCKS/LINKAGES","summary":"While driving the doors will open to the secondary latch.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11549289,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2023","dateComplaintFiled":"10/10/2023","vin":"1FATP8UH6G5","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"I recently purchased this Ford Mustang 2016  from a used car dealer and while driving this car couple of times we noticed that the car door got unlatched while driving, it doesn't happen all the time but it happened twice so I started researching and found out that there was a recall for this model but I could get the appointment immediately so by the time I was able to get the appointment the dealer says the recall is expired. I Called the dealer in September of 2023 but I got the appointment on October 9th of 2023. Dealer says recall expired on September 30th 2023. I didn't know that recall's expire at certain period. Please help us so we can drive safe.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11543314,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2022","dateComplaintFiled":"09/07/2023","vin":"1FATP8UH6G5","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"I took my vehicle into the dealership 11/30/2022 due to the rearview camera initially malfunctioning and becoming blurry, or completely cutting out, when putting my vehicle in reverse. I informed them I did receive a email thru my carfax notification and by mail regarding a recall. The dealership kept my vehicle for several weeks for repair and stated it was covered under the recall. The  issue persisted and I sent a message to the service center but never received a response back. I continued to receive responses about trading in my vehicle and purchasing a new car. I dropped my vehicle off at the dealership on 9/1/2023 and explained the issue again. The service dept stated my I would be charged $150 for a diagnostic test and if it was an issue with the internal camera it would not be covered under the recall warranty. I immediately began to feel they would later contact me and tell me it would not be covered because that is how the conversation began. The dealership contacted me  and stated it was an internal problem with the camera and not covered under the recall. It will cost me $732 if I would like to have the camera repaired. I contacted the manufacturer regarding the recall warranty, and confirmed it was 12 months or 12000 miles, whichever is sooner and my vehicle remained within the recall warranty. My issue was escalated with a supervisor and I was to receive a call back the next day from the manufacturer between 10am-7pm cst,  but I never did.  My vehicle's camera has not been repaired.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542941,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2022","dateComplaintFiled":"09/06/2023","vin":"1FA6P8TH1G5","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2016 Ford Mustang. The contact stated that approximately 3 to 4 times while driving at undisclosed speeds, the vehicle overheated and then stalled without warning. The failure had occurred at various speeds. The contact stated that the failure had escalated to the point where the vehicle was no longer drivable. The contact had the vehicle towed to the dealer who diagnosed with coolant intrusion into cylinder #4, causing the engine to misfire. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11542451,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2023","dateComplaintFiled":"09/04/2023","vin":"1FA6P8CF3G5","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"When putting my vehicle in reverse, the backup camera cuts out and completely doesn\u2019t work, or the image is staticky and unclear.   This problem is currently covered under a recall on the backup camera, but after taking my vehicle to a dealer, I was notified that the recall only impacts vehicle\u2019s manufactured during a few months of the year. Because my car was manufactured later in the year, it is not included in the recall, even though I am having the exact issue.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540733,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2022","dateComplaintFiled":"08/25/2023","vin":"1FATP8EM1G5","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while driving approximately 75 MPH, the driver\u2019s side door latch mechanism malfunctioned, causing the door to unintendedly open. The contact stated that the failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 95,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540262,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2023","dateComplaintFiled":"08/23/2023","vin":"1FATP8EM7G5","components":"POWER TRAIN","summary":"The contact owns a 2016 Ford Mustang. The contact stated while driving at an undisclosed speed and shifting gear, there was an abnormal sound coming from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the VIN was not under recall and referred to the NHTSA Hotline for assistance. The failure mileage was approximately 58,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11540334,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2020","dateComplaintFiled":"08/23/2023","vin":"1FATP8FF7G5","components":"BACK OVER PREVENTION","summary":"Unknown. I am awaiting to get a backup camera recall fixed on this car since 04/18/2023. I scheduled an appointment to get this recalled fixed for 05/30/2023. The Ford Dealership called on 04/27/2023 and cancelled the appointment, stating the parts are not available and that I would be notified by Ford when the parts are available. As of 08/23/2023 I am still waiting to get my recall fixed before an incident does occur.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11539341,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2023","dateComplaintFiled":"08/18/2023","vin":"1FA6P8TH8G5","components":"ENGINE","summary":"My car started to show a check engine light on around 103,000 miles. After getting a check engine light reading, the code was a misfire p0303 on cylinder 3. I took the car to a mechanic and was told the head gasket was blown and coolant was leaking into it.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11537129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/08/2023","vin":"1FA6P8TH6G5","components":"ENGINE","summary":"The contact owns a 2016 Ford Mustang. The contact stated while driving approximately 50 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a crack in the cylinder head and the contact was informed that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 82,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11536031,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2023","dateComplaintFiled":"08/02/2023","vin":"1FATP8UH0G5","components":"STRUCTURE","summary":"My door latches fail to secure door and it went open while the vehicle was being driven. It happened in a long distance trip around 6-8 times. Both driver and passenger doors were opening while driving on the high speed.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11534722,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2023","dateComplaintFiled":"07/27/2023","vin":"1FA6P8AM1G5","components":"STEERING,POWER TRAIN,ENGINE","summary":"2016 Ford Mustang V6 This is EXTREMELY concerning as it's a SAFETY issue losing power features while the vehicle is in motion. While driving the car provides an error message with a wrench sign/icon stating the transmission is not in Park, then it proceeds to shut down the car leaving us without power steering.  The car need stopped, move the transmission to Park, and start the engine.  Doing this clears the warning and you are able to drive the car without any problem.  The two incidents occurrences were about 1 or 2 months apart.  Below link shows other people having the same issue [XXX]     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11534642,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"07/26/2023","vin":"1FA6P8THXG5","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while driving and at start up, the check engine warning light illuminated. The contact noticed that oil had leaked onto the ground. The vehicle was taken to the dealer, where the failure could not be determined; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the valve cover gasket was leaking oil and the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 16V779000 (Engine and Engine Cooling). The failure mileage was 163,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11533192,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2017","dateComplaintFiled":"07/19/2023","vin":"1FA6P8CFXG5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact stated that the rear-view camera failed to operate as needed with a blank or distorted image on the display screen. The contact then received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was taken to a dealer for the recall repair; however, upon return of the vehicle, the failure persisted. The dealer was notified of the failure and the contact was informed that he had to pay out of pocket for the repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 8,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531795,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2023","dateComplaintFiled":"07/12/2023","vin":"1FATP8EM5G5","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"Safety recall work for 22S06/ NHTSA 22V082 performed at dealer. Dealer confirmed that work was done correctly but the work as instructed from FORD did not correct the issue of rear view camera not working correctly. In fact it has made the condition worse. Recall issue as defined in 22S06 - The rear view camera could intermittently display a blank or distorted image05/19/","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11531548,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2023","dateComplaintFiled":"07/11/2023","vin":"1FATP8FF8G5","components":"UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION","summary":"Under NHTSA recall 22V082. Ford refused to change the rear view camera despite it was under recall: The recall states to replace wiring harness and or camera replacement if necessary free of charge. My rear view camera is still distorted after they change the wiring harness and they told me to pay for the camera since its not covered under the recall. the letter that I got has the same recall number above but it didn't mention replacing the camera even though it has the same issue on the recall distort image when backing up.  NHTSA and consumer reports/ FORD websites they all mention to replace both if necessary. I attached a sample copy of the recall from Ford stating that. Even ford specialist read that to me on the call when I asked her what did the recall number say about the fix. But the recall department says it s not covered.  This is the detail for the recall below. Vehicles recalled: 2015-2017 Ford Mustang The problem: The wiring harness for the backup camera may be damaged or have an improperly soldered connection that can prevent an image from being displayed.  The fix: Dealerships will replace the backup camera and/or repair the decklid wiring harness at no charge.  How to contact the manufacturer: Ford will contact owners by mail starting on March 7, 2022. Owners may also call Ford at 866-436-7332.  NHTSA campaign number: 22V082000. Ford\u2019s number for this recall is 22S06.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530824,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":2,"numberOfDeaths":2,"dateOfIncident":"02/23/2023","dateComplaintFiled":"07/07/2023","vin":"1FA6P8JZ1G5","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"This specific car model is a 2016 Shelby GT350 tech package that I owned for at least 7 months. In this time period i had only put 7k mikes on it before it blew up. After doing tons of research there is a tons of class action law suits against Ford for these cars. The incident that occurred was while driving the vehicle caught fire on the passenger side. Driving at the speed limit of 40 MPH no warning lights, Check engine lights or anything it just blew up. Up to this point all maitence was done properly and after doing some research it had the same issue report by multiple other Shelby owners of this year. This vehicle is not safe for the roads and if not properly investigated, it can cause someone to lose their life. I incurred a bruised head, burns and loss of hair from this accident. I\u2019ve contacted Ford in regards  to this issue and yet to have anything done. This vehicle should not be sold to the public with these known issues. There was recall sent out to fix this issue but my specific vin number was never contacted to fix it.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11530510,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2023","dateComplaintFiled":"07/05/2023","vin":"1FA6P8CF4G5","components":"BACK OVER PREVENTION,ELECTRICAL SYSTEM","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while reversing at an undisclosed speed, the back over prevention camera independently disconnected. The contact stated that he had received notification NHTSA Campaign Number: 22V082000 (Back Over Prevention) in January 2023 in which he presented to the dealer; however, the dealer informed the contact that the notification had expired. The vehicle was diagnosed by the dealer as an electrical shortage; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 17,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529310,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2023","dateComplaintFiled":"06/28/2023","vin":"1FA6P8CF6G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.   The dealer stated in order to perform the repairs the vehicle must be left at the dealership for a period of time. The contact must schedule the repairs 2 months in advance.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11529042,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2023","dateComplaintFiled":"06/27/2023","vin":"1FA6P8AM4G5","components":"SERVICE BRAKES","summary":"A small disk from the break assembly broke and puts my car in limp mode. No lights came on and stopped my car from accelerating after 40 mph. The car has not been inspected by anyone other than me.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11528409,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2023","dateComplaintFiled":"06/22/2023","vin":"1FA6P8TH9G5","components":"UNKNOWN OR OTHER","summary":"Unknown nothing is wrong with vehicle. Back camera is working perfectly without blurry picture. This is a false statement","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11527518,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2023","dateComplaintFiled":"06/17/2023","vin":"1FATP8UH7G5","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"The new purge valve is faulty in my car. It has been replaced once in 2017, and another time in 2022 (possibly 2021), due to a total engine rebuild under powertrain warranty.  This valve is a known common issue on online forums. For the model cars 2018 and 2019, this is an open recall. I strongly believe this should be investigated.  In the past, this faulty valve caused my car to stall and die on a busy road.  Both Ford customer service and the dealer have given me conflicting information whether or not this part is covered under emissions warranty, causing a headache.  The dealer stated that if given a sequence of codes, the dealer has been instructed by Ford to replace the part for free. This indicates that Ford is aware of the common hazard that the faulty purge valve is causing.  Considering this part is less than 2 years old, it should at least be covered by the 2 year emissions warranty.  However, I believe others, like me, have suffered the nuisance and safety risk of this faulty part, and have paid unnecessary expenses due to Ford's negligence to address this known issue.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11526322,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2023","dateComplaintFiled":"06/10/2023","vin":"1FA6P8TH8G5","components":"UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION","summary":"Backup camera abruptly stopped working.  It shows a hazy image with lines.  There are recalls for 2016 Mustangs for that same issue, but none for my VIN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11525047,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2023","dateComplaintFiled":"06/02/2023","vin":"1FATP8EM0G5","components":"WHEELS","summary":"I recently took my vehicle to the local Ford dealer to get the oil changed and tires rotated. The service technician told me that they could not do the tire rotation without replacing my lug nuts at a cost of $100 because the lug nuts were swollen. I told her I wasn't interested thinking this was some type of bogus sales ploy. I mean how can lug nuts swell? She then threatened, \" well you know if you have a flat you'll be stuck on the side of the road unable to change the tire!\" This made me angry because I thought it was a bunch of baloney.  When I got home I actually removed the lug wrench from my trunk and tried to remove the lug nuts only to find that she was telling the truth. I could not get the lug wrench on the nuts without driving it on with a hammer.  Then the nut was stuck in the wrench which had to be clamped in a vise and the nut driven out with a punch. This is how I replaced all my lug nuts. I bought a set from Advance Auto Parts for $41. However, I still have to question why this problem which can leave people stranded on the side of the road and which the Ford dealerships are obviously aware of has not resulted in a recall?","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11524852,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"06/01/2023","vin":"1FA6P8TH7G5","components":"UNKNOWN OR OTHER","summary":"HVAC A/C stopped working. It is a known issue with these model mustangs","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11524234,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2023","dateComplaintFiled":"05/28/2023","vin":"1FA6P8TH0G5","components":"ENGINE","summary":"My check engine light came on it was cylinder 2 misfire. Sputtering and stalling in traffic. Slow to excelarate, started losing coolant and blowing white smoke on start up. Stuck in traffic. Then the turbo blew out. Replaced turbo, replaced spark plugs replaced edition coil. Still cylinder 2 misfire. Still a rough idle, Still dies in traffic Still losing coolant, dies unexpectedly and then won't start. Replaced fuel pump about 3 years ago for it dying in the middle of sams club traffic lane. Currently issues with the other problems listed above. Have found out this is a common problem with these motors. I called Ford and was told it's because I have 112,000 miles on my car. I've never missed a service, never driven the car hard, never over heated it. I have taken excellent car of this vehicle. Currently waiting for another diagnostic test. We pay to much for these cars to be stuck in traffic and have the engines go out and so many problems with them. Yes this car can be inspected at any time. Ford needs to recall this engine and fix its mistake. This is not okay. And it's dangerous to continue to let people drive these vehicles.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11523620,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2023","dateComplaintFiled":"05/24/2023","vin":"1FA6P8CF1G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number:  22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated backup camera, gps, is not working and the trunk is inoperable.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11516252,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2023","dateComplaintFiled":"04/10/2023","vin":"1FATP8EM2G5","components":"STRUCTURE","summary":"While driving on route 95 the passenger door became unlatched. This happened several times (4~6 ?) on our long (12 hr) drive. I researched and saw that there was a recall for this exact problem for 2015 Mustangs, but none for 2016. I have seen multiple reports from other 2016 Mustang owners that they have encountered the same issue.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11515640,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2022","dateComplaintFiled":"04/05/2023","vin":"1FA6P8TH2G5","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"I\u2019ve been trying for a year to get my camera repaired on my car and they always say the parts aren\u2019t in . I\u2019m started to get mad . AutoNation ford mobile Alabama","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11511186,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2023","dateComplaintFiled":"03/10/2023","vin":"1FA6P8TH3G5","components":"STRUCTURE,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM","summary":"The contact owns a 2016 Ford Mustang. The contact stated the trunk failed to open as needed. The electrical sensors were inoperable. While driving at an undetermined speed, the accelerator pedal was depressed but the vehicle failed to respond. The TPMS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 92,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11509967,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"03/03/2023","vin":"1FATP8UH1G5","components":"LATCHES/LOCKS/LINKAGES,BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera had failed, and the trunk failed to open as needed. The approximate failure mileage was 50,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11509693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"03/01/2023","vin":"1FATP8UH3G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508856,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2023","dateComplaintFiled":"02/24/2023","vin":"1FA6P8CF9G5","components":"WHEELS","summary":"My 2016 Mustang GT has swollen lug nuts which must be replaced .  This is a safety issue.  Please advise as to whether tyhe company intends to correct this failure.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11508296,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2023","dateComplaintFiled":"02/21/2023","vin":"1FA6P8TH3G5","components":"FUEL/PROPULSION SYSTEM","summary":"Noticed a fuel vapor odor for a couple of weeks.  After filling the fuel tank the odor intensified.  Drove the vehicle about 20 miles to my house.  I could smell fuel when I exited the vehicle and noticed fuel leaking from the fuel tank.   Took vehicle to the dealership, and when the tank was removed found the fitting for the evaporative system connection cracked. (See photos)  There is no apparent impact that would have caused the crack.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11505798,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2023","dateComplaintFiled":"02/06/2023","vin":"1FA6P8CF3G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and would like to be removed from the recall distribution list. The local dealer and the manufacturer were contacted.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11505213,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2022","dateComplaintFiled":"02/02/2023","vin":"1FATP8EM5G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera image was blank while reversing. Additionally, the trunk door would no longer open. The contact stated upon inspecting the wiring harness of the trunk, he noticed that the wires were fractured. The contact added wires to the trunk wiring harness as a temporary fix. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11504217,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2023","dateComplaintFiled":"01/28/2023","vin":"1FATP8UH6G5","components":"ELECTRICAL SYSTEM,SEATS","summary":"While driving at 65mph with both heated seats on, I noticed a burning smell in the cabin. I assumed this was from an external source, but was prepared to pull over on the highway if I saw smoke, which I did not. The following day, I noticed the heated seats of my vehicle no longer worked, although the lights indicate they were on without any issue (implying power was still being supplied).  I searched Google to determine if this is common, and to my disappointment, it seems that a number of ford vehicles fitted with heated seats have suffered the same failure: the power connector to the module controlling seat heating/ventilation had melted.  I first checked the 30A fuses in my vehicle to see if they had blown, and confirmed they had not. I safely unplugged the affected cable on my vehicle from the seat, which required pliers because it was melted to the connector, only to confirm that my power connector had melted.  I have identified that fixing this issue requires replacing the wiring harness, this can be done at home for $100 but should be done by an auto electrician. Ford appear to be quoting $700-$1100 for the same fix, encouraging individuals to undertake the work themselves without the expertise to do so.  Had the scarf that was in my passenger foot well been near the connector, it's entirely plausible that this issue would have caused a fire in my vehicle and put mine and others life at risk while I was driving at highway speeds.  I will make my vehicle available for assessment to the manufacturer and interested parties, and keep the cable disconnected until it is replaced. I will not pay for this repair given the issue is something that should not be a problem in the first place, and that is not expected to be part of a vehicles regular maintenance.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11504016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2022","dateComplaintFiled":"01/27/2023","vin":"1FATP8EM5G5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"While on a road trip and driving aprx 70 MPH, the passenger door released to the secondary latch position and the \"Passenger Door Ajar\" light came on. After stopping and opening and closing (and locking) the door, the light went off.  However, later it released again.  The driver side door also released in the same manor. There were four occasions of this happening. After returning home, I did some research and found Ford's Customer Satisfaction Program 21N10 dated 12-15-2021, which states criteria in which my vehicle falls (Mustang, model year, assembly plant, build dates).  I contacted my dealership and was told that my vehicle's VIN was not included in their \"OASIS\" VIN report, and that they would not honor the terms of the program.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11502683,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2023","dateComplaintFiled":"01/19/2023","vin":"1FA6P8JZ4G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11499090,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2022","dateComplaintFiled":"12/27/2022","vin":"1FA6P8CF0G5","components":"ELECTRICAL SYSTEM","summary":"Noticed seat heaters stopped working then noticed a smell coming from passenger seat. Found harness that plugs into the seat heater control module was melted.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11493923,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"11/17/2022","vin":"1FA6P8AMXG5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undetermined speed, the rear-view camera image was faded. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 20V082000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11493956,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2022","dateComplaintFiled":"11/17/2022","vin":"1FATP8FF0G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact stated that the dealer previously performed the recall repair under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the failure recurred. The contact stated that while reversing the vehicle, the rearview camera was inoperable. The dealer was made aware of the failure and informed the contact that he needed to pay out of pocket for the diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 28,398.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11492563,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"11/07/2022","vin":"1FA6P8CF5G5","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"Evaporator Kit has gone out, which causes the inability to defog the windows. During this last summer (2022), I regularly had to deal with 100+ degree weather, and during heavy rainstorms, just had to pull off the road and manually wipe down the window, which only increased visibility by about 50%.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11492280,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2022","dateComplaintFiled":"11/04/2022","vin":"1FA6P8THXG5","components":"WHEELS","summary":"Lug nuts on car have swollen up and tire repair shop said they need to be replaced because if we are to get a flat we wont be able to change tire.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491744,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"11/01/2022","vin":"1FATP8UH4G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact stated that the back-up camera became inoperable.  The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2022","dateComplaintFiled":"10/28/2022","vin":"1FATP8FFXG5","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2016 Ford Mustang. The contact stated that after refueling the vehicle, there was an abnormally strong gasoline odor inside the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the fuel tank needed to be replaced because the cap on the fuel tank was fractured. The vehicle was repaired. The manufacturer was contacted and stated there was no recall for that failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 31,115.  The consumer stated the vent nipple on the top of the gas tank failed.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491321,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"10/28/2022","vin":"1FATP8UH9G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang.  The contact stated that the rearview camera became inoperable. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue.  VIN tool confirms parts not available. The approximate failure mileage was 72,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491366,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"10/28/2022","vin":"1FATP8EM4G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the rearview camera failed to engage while reversing. The message \"No Camera Available\" was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11491289,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2022","dateComplaintFiled":"10/28/2022","vin":"1FA6P8AM6G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact stated that the dealer previously performed the recall repair under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the failure recurred with the rearview camera displaying a blank image. The dealer informed the contact that he needed to pay out of pocket for the diagnostic test to determine the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11490825,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2019","dateComplaintFiled":"10/25/2022","vin":"1FA6P8AM4G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the rearview camera screen turned black while reversing.  The contact stated that the failure occurred very frequently. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11490879,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2022","dateComplaintFiled":"10/25/2022","vin":"1FATP8UH3G5","components":"WHEELS","summary":"I stopped by Belle Tire, 11361 E Washington St, Indianapolis, IN 46229 to get my right rear tire leak repaired on my 2016 Mustang, and they informed me after struggling to remove the OEM lug nuts, that there have been several complaints and lawsuits with these type of lug nuts, due to the fact that the cap on these nuts swell or become distorted, which makes it impossible to remove with standard lug nut wrench.  They recommended that I replace all lug nuts with the solid, one piece type nut, part number Dorman lug nut 611-007 @ $11 each, for a total of $235.40.  I feel after many complaints with these OEM lug nuts, ford should be required to replace at no cost to the customer, or reimburse customers who have already replaced for safety reasons.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11490292,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2022","dateComplaintFiled":"10/21/2022","vin":"1FATP8UH9G5","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION","summary":"Hi there,  I believe there is a recall currently on mustangs for the rear view camera not working. I checked my VIN number as my car has the same issue, but it doesn't show at a recall, I'd like understand why this is as the issue is on the same model, and year.   I live in the UK, and this same issue happened with my car that was made in US, so I'd like to know if my car was in the US would it have been recalled regarding this rear camera recall. As the cars in the UK aren't and I just want to understand my options with Ford.   I know this is a strange request, but would appreciate your steer on this.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11490016,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2022","dateComplaintFiled":"10/19/2022","vin":"1FA6P8AM1G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V0820000 (Back Over Prevention) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11482011,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"08/30/2022","vin":"1FA6P8TH5G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480714,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2022","dateComplaintFiled":"08/23/2022","vin":"1FATP8UH8G5","components":"VISIBILITY","summary":"2016 FORD MUSTANG. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO NHTSA SAFETY RECALL 22V-082.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11480726,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2020","dateComplaintFiled":"08/23/2022","vin":"1FA6P8AM6G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact stated that the rearview camera would project a blank or distorted image while in operation. The contact then received a notification for NHTSA Campaign Number: 22V082000 (Back Over Prevention). The dealer was notified about the recall and informed the contact that the vehicle had to be inspected before performing the recall repair. The contact stated that the vehicle had been inspected on three separate occasions but each time the dealer failed to perform the recall repair. The contact stated that the recall notification did not mention any stipulations regarding the recall repair. The manufacturer and the dealer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 50,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11479449,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"08/15/2022","vin":"1FA6P8TH2G5","components":"SEAT BELTS,SERVICE BRAKES,ENGINE","summary":"The contact owns a 2016 Ford Mustang. The contact stated while driving at various speeds, the brake pedal was depressed but the vehicle failed to stop. The contact stated that the emergency brake was engaged however, the vehicle crashed into the curb. The brake warning light was illuminated. The contact then stated that the driver\u2019s side seat belt failed to operate and was seized. As result, the contact sustained an injury to her neck and finger. No medical attention was needed. The air bags failed to deploy. No police report was filed. The vehicle was towed to the dealer where it was diagnosed that the master cylinder needed to be replaced. The vehicle cylinder was replaced but failed. The vehicle was towed to the dealer where it was diagnosed that the master cylinder needed to be replaced but diagnosed that nothing was wrong with the seatbelt. The manufacturer was notified of the failure however, the contact stated that they hung up the phone. The failure mileage was approximately 78,000. The consumer stated the vehicle was sold because of the ongoing problems.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11476782,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2022","dateComplaintFiled":"07/31/2022","vin":"1fa6p8th3g5","components":"EQUIPMENT","summary":"The ac evaporator core keeps going out and it\u2019s now out of warranty. This has happened on thousands of mustangs. There needs to be a recall to force Ford to fix this costly problem that in 100+ heat is a major safety concern.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11475948,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"07/26/2022","vin":"1FA6P8THXG5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11474411,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2016","dateComplaintFiled":"07/18/2022","vin":"1FA6P8CF4G5","components":"POWER TRAIN","summary":"When putting the manual transmission in gear (1-5 and R) the transmission makes a clunk noise. The noise appeared when the car was less than one year old. Also experienced a few gear clash during shifting while clutch properly disengaged.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11473754,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2022","dateComplaintFiled":"07/13/2022","vin":"1FA6P8TH7G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera intermittently displayed a distorted image. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11471800,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2022","dateComplaintFiled":"06/30/2022","vin":"1FATP8EM6G5","components":"LATCHES/LOCKS/LINKAGES","summary":"The passenger door of my 2016 Mustang Convertible keeps opening to the secondary latch while driving.  This has happened multiple times, always while driving at a high speed (70 mph+) on the interstate.  It is very frightening to hear wind noise and see a \"door ajar\" warning on the dash while driving at a high speed, and then have to attempt to find a safe place to pull over to open & close the door so it's fully latched. I've found a recall notice on Ford's website.  Both my local Ford dealership & Ford Motor Company's Customer Service have stated my VIN Number are not eligible for the program to have this repaired.  I am experiencing the exact issue described: https://static.nhtsa.gov/odi/tsbs/2021/MC-10205726-0001.pdf","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11471492,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"06/29/2022","vin":"1FATP8UH9G5","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number:  22V08200  (  BACK OVER PREVENTION  ) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11469937,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2021","dateComplaintFiled":"06/18/2022","vin":"1FA6P8AM6G5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"Ford Motor Company and the NHTSA issued a recall on 2/15/2022 on my 2016 Ford Mustang model vehicle a few months ago. It was \"Back over prevention: sensing system: camera\". Recall no. 22V082000. Also, Recall Number: 22S06 DECKLID WIRING UNIVERSAL CAMERA FRETTING CORROSION. Ford sent me a letter on 2/17/2022 alerting me of the recall indicating that a resolution to this issue would come about early in the second quarter of 2022. It feels like we're now approaching quarter 3 of the year and I have yet to be notified of repairs and my rear view camera is now completely not functioning at ALL. When I've searched recently for this recall, there is no longer any more information on the Ford website, nor the NHTSA website. I find that completely bizarre. I'd love to car the proper repairs immediately being that Ford guaranteed that it would be repaired accordingly to resolve the recall issue. Can you please look into why this recall has disappeared from your website, from Ford's database, and please help me get my car repaired>","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11469800,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2022","dateComplaintFiled":"06/17/2022","vin":"1FATP8EM6G5","components":"ELECTRICAL SYSTEM","summary":"The center console would go out cant push any buttons. Also causing brake light to stay illuminated or off while driving and not work correclty. Big safety issue. No HVAC funciton either when this happens. Cannot reset. Even after unplugging battery for a while. Does the same thing hit or miss.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11469824,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2022","dateComplaintFiled":"06/17/2022","vin":"1FA6P8TH1G5","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"The contact owns a 2016 Ford Mustang. The contact stated that the windows inadvertently rolled down without warning or driver input. The contact stated that it had previously rained and there was water inside the vehicle due to the failure. Additionally, the battery was drained and the vehicle had to be jump-started. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11469564,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2022","dateComplaintFiled":"06/16/2022","vin":"1FATP8FF5G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rear-view camera displayed a blank image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 18,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11468133,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2020","dateComplaintFiled":"06/08/2022","vin":"1FATP8UH1G5","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"United States Code Chapter 301 Title 49 Chapter 9. Duty to Notify Owners and Dealers and Provide a Remedy for a Noncompliance or a Safety-Related Defect Regardless of whether the noncompliance with an FMVSS or a safety-related defect is  determined to exist by the manufacturer or by NHTSA, the manufacturer must provide owners and dealers of the affected products with notification of the noncompliance or defect and must remedy the noncompliance or defect, usually without charge. 45 The notification and remedy process is commonly referred to as a \u201csafety recall campaign\u201d or more simply as a \u201crecall.\u201d NHTSA monitors the remedy program to ensure its successful completion. The agency is not authorized to expend its funds on recalls; the expense of notifying owners and providing a remedy must be borne by the fabricating manufacturer and/or importer of the products found to contain the noncompliance or 46 Manufacturers are encouraged to contact NHTSA at 202-366-5210 or review the agency\u2019s web site for defect. Several complaints have been associated with this 3rd brake light harness defect which causes this safety item to fail State Inspection.  NTSA needs to conduct a analysis and hold the manufacturer accountable to remedy this safety defect IAW this Code. I have contacted Wynne Ford and Ford Motor Company with my concern without any satisfaction.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11466710,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"05/31/2022","vin":"1FATP8EMXG5","components":"BACK OVER PREVENTION","summary":"The backup camera is intermittently working on my car. The trunk also intermittently opens from both the fob and dash controls. Sometimes the trunk will not open at all. These are problems related to the wiring harness.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11465247,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2022","dateComplaintFiled":"05/19/2022","vin":"1FATP8UH1G5","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Who investigates and enforces in your agency Chapter 301 Title 49 of the United States Code concerning vehicle 3rd brake light harness wiring failed state inspection due to safety issue? Contacted Wynne Ford Dealership per Ford Motors Representative  to have Wynne submit the paper work on amount charged and date of repair. I contacted Wynne three times and I have not received a response to my request. Request your assistance or pass on my fequest to the proper agency.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11465078,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2022","dateComplaintFiled":"05/18/2022","vin":"1FA6P8TH8G5","components":"ENGINE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? -The engine on my 2016 Ford Mustang EcoBoost is malfunctioning. My vehicle's RPM drop extremely low then rev high, then the car almosts cut off when I drive at low speeds, park, or stop at lights/stop signs.  How was your safety or the safety of others put at risk? -I stopped driving my car any further than 10-15 mile distances because I was afraid the car may cut off while I'm driving down the road in traffic.  Has the problem been reproduced or confirmed by a dealer or independent service center? -I took my car to 3 different Ford dealerships, in Mississippi, North Carolina and Maryland. The first could not replicate the issue or find any issues, the second dealer whom I paid approximately $700 for repairs had my car for 3 weeks because they couldn't find the issue, so they replaced my spark plugs and an ignition coil and said it should be good. The third Ford dealership didn't diagnose it truly they just said it was leaking coolant so it had to be an internal coolant leak that has damaged my engine (causing a misfire), based on a Ford TSB that has apparently been out for a long time.  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -It was inspected by 3 different Ford dealerships.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?  -The first time I had this symptom was in the spring of 2021, but it was a one time thing and it went away. The next time I noticed the issue was around July of 2021 which is when I took it to the Ford dealership near me in Mississippi. The first time the check engine light came on was in April of 2022 when I arrived in Maryland after I took it to the repair shop in North Carolina. Note: I was in the process of moving from Mississippi to the DC area, otherwise I wouldn't have even driven it that far.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11465094,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2016","dateComplaintFiled":"05/18/2022","vin":"1fatp8em8g5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact stated that the rearview camera would function properly on the initial first use however, other attempts to use the rearview camera throughout the day would be unsuccessful. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the camera needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11464929,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"05/17/2022","vin":"1FATP8UH3G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number:22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated on 5/17/2022, his wife was using the rearview camera to reverse out of their garage and crashed into their other vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 62,571. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11465000,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2020","dateComplaintFiled":"05/17/2022","vin":"1FA6P8CFXG5","components":"STRUCTURE","summary":"The contact owns a 2016 Ford Mustang. The contact noticed a blister on the hood of the vehicle. The contact called the local dealer and sent photos of the fractured hood via email. The dealer called back to inform the cause of the blister was the corrosion. The manufacturer had been informed of the failure. The contact was referred to a collision shop. The vehicle was taken to the collision shop and was informed that the hood needed to be replaced. The vehicle was not repaired. The contact took the vehicle to another local dealer, Five Star Ford of Warner Robins (900 Russell Pkwy, Warner Robins, GA 31088, (478)215-8381) and was provided with the same information and informed that the hood needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 3,400.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11465041,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2020","dateComplaintFiled":"05/17/2022","vin":"1FATP8UH1G5","components":"ELECTRICAL SYSTEM","summary":"Two wiring harness went bad one stated below and the other a back up camera harness which cause safety hazards. a I spoke with Ford Motor Representative reference the issue below and she informed me that the Dealership needs to submit the paper work. I Contacted Wynne Ford,1020 W Mercury Blvd, Hampton, VA 23666, 757-838-3673, three times to send the necessary paper work to Ford Motor Company for reimbursement of approximately $278 I paid in March 2020 to replace the 3rd brake light harness.  This failed harness caused my vehicle to fail the State Safety Inspection. I had only one return call from [XXX], Service Department Representative, I asked her Dealership to send the paper work to Ford Motor Company. Still I have not received any response from them if they sent the paper work. I informed [XXX] to include in the paper work Chapter 301 of Title 49 of the United States Code (U.S.C.) which requires a manufacturer of motor vehicles or items of motor vehicle equipment that contain a defect relating to motor vehicle safety to remedy the defect without charge.   I request you reach out to Wynne Ford on my behalf.  -----Original Message----- From: NHTSA Service Desk <noreply@telesishq.com> To: [XXX] Sent: Fri, Apr 15, 2022 10:04 am Subject: Request #505645 RECALL INQUIRY 2016 FORD MUSTANG  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11465057,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2020","dateComplaintFiled":"05/17/2022","vin":"1FATP8UH1G5","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"NSTB could not help me because they said it is individual dispute. This is not an individual dispute. It comes under the Code reference below!  I summited numerous complaints to NSTB on this matter. I did contact Ford Manufacturer who advised me to contact Wynne Ford to summit the paper work. Two weeks has elapsed and Wynne Ford has not summited the paper work. Request You have someone in your organization investigate the issue and get in touch with Wynne Ford or Ford Manufacturer since it comes under United States Code Chapter 301 Title 49!  Your  NHTSA representative made me aware of this Code and stated someone in your organization would investigate this matter. No one in this organization has investigated this matter or contacted them. A failed 3rd Brake light harness (Safety Hazard) caused my vehicle to fail State Inspection.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11464839,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"05/16/2022","vin":"1fatp8uh3g5","components":"ENGINE","summary":"The contact owns a 2016 Ford Mustang. The contact stated that after starting the vehicle, the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the mechanic discovered a misfire in cylinder #3. The coil and the spark plug in cylinder #3 were replaced; however, the check engine warning light intermittently illuminated as the temperature gauge indicated that the engine was hot. The contact took the vehicle back to the mechanic where they discovered that the coolant level was low and recommended that the vehicle be taken to a dealer. The vehicle was taken to the dealer and the diagnostic test discovered that coolant had leaked into cylinder #3 and that the engine needed to be replaced. The manufacturer was notified of the failure and provided a case number. The contact was then referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 59,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11464013,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2022","dateComplaintFiled":"05/10/2022","vin":"1fatp8uh8g5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11463935,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"05/09/2022","vin":"1FA6P8CF2G5","components":"VISIBILITY","summary":"AC Evaporator failure does not allow the defroster system to operate properly.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11461170,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2022","dateComplaintFiled":"04/18/2022","vin":"1fatp8ff7g5","components":"LATCHES/LOCKS/LINKAGES","summary":"The locked doors are randomly unlatching when I hit a bump.  It\u2019s happened several times on one side or the other and usually when I\u2019m driving at high speed on the freeway. My young daughter was in the front seat when it happened again and it was very scary as the door was barely closed.  If she had her arm leaning on it, it would have opened completely.  I\u2019ve had to rush into the emergency lane to close it again.  These doors are locked when I start driving. I know there\u2019s a recall on the 2015 mustang but I didn\u2019t see one for the  2016. This is a convertible so I understand the doors are heavier and maybe this is a factor but it\u2019s dangerous and Ford has been anything but conscientious regarding public safety issues with these mustangs including the infamous bank 8 misfires with the engine. Many people have had this and are forced to buy new engines on vehicles with mileage as low as 60,000 miles.  Mine has been recently doing this as well.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11460905,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2020","dateComplaintFiled":"04/15/2022","vin":"1FATP8UH1G5","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2016 Ford Mustang. The contact stated that the vehicle was taken for inspection and the local dealer diagnosed that the third backup light and harness were defective. There were no warning lights on the instrument panel prior to the inspection. The vehicle was repaired. The contact was uncertain if the manufacturer was notified of the failure. The approximate failure mileage was 30,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11460909,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2022","dateComplaintFiled":"04/15/2022","vin":"1FA6P8AM4G5","components":"POWER TRAIN","summary":"The contact owns a 2016 Ford Mustang. The contact stated while driving 65 MPH, the vehicle shifted out of gear and loss motive power. The \u201cVehicle Not in Park\" message was displayed and the service warning light illuminated. The contact engaged the manual transmission and was able to continue to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission lead frame had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 112,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11460806,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2022","dateComplaintFiled":"04/14/2022","vin":"1FA6P8CF8G5","components":"ENGINE","summary":"Failure of  Driver side Valve cover- leaking oil and valve cover bolts were completely loose. Both valve covers are prone to failure according to tsb 19-2309.  Note: The engine  block is designed to have 13 bolts to secure and seal valve covers to engine. Instead of using a 13 bolt valve cover, ford used 9 bolt valve covers for 3 consecutive years which deviates from the engine design.  Safety concern- the discharge of combustible oil in and around engine bay and other engine components. engine components which are flammable and or susceptible to damage as a result from contact of leaking oil from failed valve covers and bolts. This failure could also result in catastrophic engine failure depending on when this failure occurs, if it goes unnoticed, and how bad it is.   This problem has been confirmed by ford via tsb 19-2309 which instructs the removal of both valve covers, drilling 4 holes in each valve cover, replacing valve cover gasket\u2019s, and adding 4 additional bolts to each valve cover upon complete re-assembly. This problem has been reproduced sufficient amounts for a TSB to be in place. An important NOTE with TSB 19-2309 is that it does not instruct the need to drill threaded holes into the engine block for 8 additional valve cover bolts because they are already present. The holes are simply covered up by the 9 bolt valve covers and go unused.  Vehicle has been inspected by a Certified mechanic/ business outside of Ford dealership/company.  No warning lights of any kind appeared. The issue was noticed on 4/9/2022 during a routine oil change and inspection. Car currently has 35,000 miles and is not being driven or started.  Why is ford not willing to do the right thing by proactively recalling for this issue?","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11459160,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2021","dateComplaintFiled":"03/31/2022","vin":"1FATP8UH7G5","components":"BACK OVER PREVENTION","summary":"The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera would go blank while reversing. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11458780,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2020","dateComplaintFiled":"03/29/2022","vin":"1FATP8UH1G5","components":"BACK OVER PREVENTION","summary":"Bad harness wiring for 3rd Backup Brake light and now Backup Camera. Received a recall for backup camera.  Good info to correct safety hazard.  Waiting for backup camera harness to arrive at Wynne Ford Dealership.  I took my vehicle in for safety inspection to Wynne Ford, Hampton, VA, 757-838-3673 and 3rd Backup Light Failed Inspection because of safety hazard.  On 24 Mar 2020 Wynne Ford installed a harness for the bad wiring. Cost to fix safety hazard out of pocket was $279.41.  Request reimbursement of $279.41 to cover my expense on a safety hazard.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11455436,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2021","dateComplaintFiled":"03/06/2022","vin":"1fa6p8cf0g5","components":"ELECTRICAL SYSTEM,SEATS","summary":"I smelled a burning smell when turning on seat heater. Seat heater no longer provides heat, but indicator switch light up as if heater should be on.  The burning could have led to fire in passenger compartment of vehicle.  I have not taken the vehicle in to have this serviced.  I inspected the wiring harness and the \u201cM\u201d pin is clearly burnt (I have photos).  There were no warning lights. I can press switch to turn on seat heater and the lights turn on as if the seat heater were working, but no heat.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11455438,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2017","dateComplaintFiled":"03/06/2022","vin":"1fa6p8cf0g5","components":"POWER TRAIN","summary":"Periodically when shifting from 2nd to 3rd gear, with manual transmission, I am unable to engage 3rd gear, like I am locked out of 3rd gear.  My safety (and vehicles around me) is at risk because I am unable to continue accelerating and have to either go back to 2nd gear or into 4th gear.  This problem has not been addressed at service center as it is intermittent. I have had this happen dozens of times. There is no warning when this happens.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11453509,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/22/2022","vin":"1FA6P8CF9G5","components":"UNKNOWN OR OTHER","summary":"The bolts on engine valve cover come loose and back out over time causing the engine to leak oil","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11452167,"manufacturer":"Ford Motor Company","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2022","dateComplaintFiled":"02/15/2022","vin":"1FA6P8AM8G5","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"25 mph mild frontal collision caused a fire to start in the door panel as identified by the driver and the fire dept. The fire caused a majority of the cabin to burn and the vehicle to become a total loss in under a minute. Front airbags deployed but not side airbags. Electrical system in left door possibly malfunctioned causing a fire, evident by the fire reigniting every time the fire fighter ceased using the fire extinguisher.  Driver was right next to the damaged electrical and was almost hurt by the fire, almost resulting in severe burns or death to the driver had they not escaped the cabin a few seconds before ignition.  The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or others. There were no warning lamps or messages prior to the failure.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11449105,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"01/27/2022","vin":"1FATP8UH3G5","components":"ELECTRICAL SYSTEM","summary":"Around September of 2021 the backup camera on my 2016 Ford Mustang convertible began to fail to show a viewable image. After visiting a dealer who wanted $500 to replace the camera, I watched this video from a Ford Master Mechanic to realize my problem (https://www.youtube.com/watch?v=71Onbo8PgrY). Upon examination, I discovered that there were two zip ties, one in the trunk and the other at the body, severely restraining the free movement of the wiring as the trunk open/close. I clipped those zip ties and then carefully opened the wiring cover at the junction of the trunk and body. Several of the wires in the harness, including a coaxial cable, showed stripping of the wire's plastic cover and wire damage from the severe constraint caused by the tie's compression. This is clearly a factory manufacturing error and should be recalled for replacement or repair.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11448088,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"01/19/2022","vin":"1fa6p8th9g5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"Many times, the passenger door has unlocked and opened while the vehicle was in motion. The door ajar light will come on and it happens without warning at various speeds. I am the original owner and the car has approximately 28,000 miles.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11447545,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2022","dateComplaintFiled":"01/14/2022","vin":"1FATP8UH7G5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"I would like to file a complaint against Ford in regards to a door latch issue with my 2016 Mustang convertible. Starting in April 2021, the passenger side door will become unlatched on it's own while driving even with doors locked. It doesn't open entirely but enough to trip \"door ajar\" light and interior lights. Since that time in April it happened in June of 2021 and again in August after which I took car to a dealer. Door came unlatched at normal speeds between 40 and 60 mph.  The car is under an extended warranty from Ford and the car now has approximately 37,000 miles on it. I am the original owner. The dealer kept car for about a weeks time and said they could not duplicate it. They told me warranty wouldn't honor it since they couldn't duplicate the issue and it would cost around $600 to fix possible issues. They asked me several questions implying I was imagining it or I didn't know what I was talking about. I've been driving for about 50 years.  Since August, it has happened 2 more times, once at highway speed on 10/17/21 and again yesterday, 01/11/21 also at highway speed. This time my son was sitting in passenger seat. He is a Ford trained mechanic although he doesn't work for Ford but works on  Ford police fleet cars.   I do believe this is a safety issue but Ford will not address the issue. I took it to Ford corporate and they backed the dealer. I believe it will only get worse as time progresses. Wouldn't cover under warranty  but if I wanted to pay they would do whatever I wanted them to do.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11445616,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2021","dateComplaintFiled":"12/30/2021","vin":"1FATP8UHXG5","components":"ENGINE","summary":"Purchased the car around 40k miles. Did all the maintenance required for 3-4 years with it now at 98k miles. On the evening near Christmas eve as i was at the red light making a right turn i heard clank from the bottom of my engine, then metal pieces were falling off to the ground. Smoke was coming out from the engine, with the oil pressure illuminating light on. I pulled over to see a trail of oil, while looking under I saw a big whole on the bottom of the engine block. Good thing it didn't happened when I was driving at a higher speed and I was by myself vs having my kids with me. Geico would not cover my blown engine, and ford knows this is a known issue referring to \"Ecoboom\" but i no longer have warranty with them. Car has been sitting at the shop pending 6500 to have the engine replaced. With covid times we are living in right now i dont know what else to do.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11443691,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2021","dateComplaintFiled":"12/13/2021","vin":"1FATP8UH6G5","components":"AIR BAGS","summary":"Steering wheel airbag did not deploy in a high speed crash. The knee airbag DID deploy.  My daughter was in an accident with another vehicle. The other vehicle was traveling about 40 mph. It was a very high impact crash that launched by daughters car about 30 feet.   The steering wheel airbag did not deploy. As a result my daughter hit her and and received a severe concussion.  She was wearing a seat belt.   The vehicle is in the process of being classified as \"totaled\" by insurance company but they have not inspected the specific airbag issue.   There were no warning lamps or messages indicating the airbag was non-functional.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11442073,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2021","dateComplaintFiled":"11/30/2021","vin":"1FATP8FF8G5","components":"EXTERIOR LIGHTING","summary":"Right rear turn signals and break lights occasionally fail to work.  Turning the car off and on 3-4 times temporarily resolved the issue but eventually this temporary fix failed and I was told the entire rear tail light assembly would need to be replaced.  An alternative to this total replacement might be found in Ford Special Service Message 47429 where Ford will reprogram the body control module which supposedly corrects the issue.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11439699,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2021","dateComplaintFiled":"11/08/2021","vin":"1FATP8UH7G5","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2016 Ford Mustang. The contact stated while driving at various speeds, the driver\u2019s side door would unlock without warning. The contact stated that the door ajar warning light was illuminated. The vehicle was taken to a local mechanic but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 80,000. It is both driver's side and passenger side door that would open not unlock. It would open into the second stage. Happens regularly and at different speeds on different road conditions.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11438585,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2021","dateComplaintFiled":"10/29/2021","vin":"1FA6P8CF3G5","components":"FUEL/PROPULSION SYSTEM","summary":"I have had my 2016 mustang for 5 years already with 29k miles ,  my warrantee has expired. I recently notice I had check engine light for P0456 Evaporative Emission Leak. I took the car to get smoke test by my local shop mechanic and it came that there fuel vapor coming out of capless filler neck,since every ford model after 2013 don't have gas cap nomore I would have to replace the whole gas filler pipe which is around $500 for part and labor. In other cars you can just change gas cap for 20$  buh since in my case my car doesn't have gas cap i would have to replace the whole gas pipe filler and ford doesnt offer any gas cap for my car. I feel like if i do change my gas filler pipe , mabey couple years from now it's gona start giving same check engine problem. I also feel safety concern i do live in Arizona where gets really hot and with fuel vapor coming out capless filler it might cost a fire. I have 3year daughter that likes to ride in my mustang but i don't let her intill this gets fix i don't want her smelling gas . Im hoping with this recall ford can fix the issue and work on  better design and or make a gas cap to fix evap leak without having to spend hundreds of dollards.thank you","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11437913,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2021","dateComplaintFiled":"10/23/2021","vin":"1FATP8FF2G5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"My backup camera, GPS, and satellite radio lost connection. I could not see behind me or find my location. The wiring harness going to the trunk stopped working. Dealership told me it was due to a \u201cfaulty design from the factory\u201d and that it was from \u201copening and closing the trunk too much.\u201d They replaced it, forced me to pay nearly $600, and told me to keep my receipts in case it ever becomes a recall. Not sure if this applies to every model or just the convertibles. I still see glitches periodically even with the new one.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11436208,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2021","dateComplaintFiled":"10/10/2021","vin":"1FA6P8AM4G5","components":"ENGINE","summary":"Engine threw a rod and damaged several pistons.  Car has only 86,000 miles on it. Routine maintenance was done on schedule. No warning lights or symptoms were present before the incident.  This will now require a full engine replacement.  The incident happened while driving causing a major loss of power and eventually the inability to safely get my vehicle out of traffic. My car is still sitting at my mechanic and is available for inspection. It was only diagnosed and no repairs have been performed. The current COVID situation has made it impossible to even secure a replacement engine.  Ford should be held accountable based on the number of related issues reported. I\u2019m now paying on a car I can\u2019t drive or repair l.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11433033,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2021","dateComplaintFiled":"09/15/2021","vin":"1FA6P8TH4G5","components":"POWER TRAIN","summary":"Clutch pedal failed.  Welds broke away from break clutch housing.  Resulting in the inability to disengage transmission. I was forced to use the breaks to stall the vehicle.  Towed to repair shop.  Replacement part was not available.   Had the shop weld clutch pedal back to the assembly.  See pictures.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11431497,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2021","dateComplaintFiled":"09/02/2021","vin":"1FATP8UH7G5","components":"LATCHES/LOCKS/LINKAGES","summary":"The vehicle is having the same issues as the 2015 and 2017 models. The passenger door will unlock and unlatch by itself while driving. Luckily the 4 times it has happened it has been while driving in a straight path and not going on a turn in which the door could fully open and cause an accident or someone or something to fall out of vehicle.  In Looking at the 2015/2017 recalls, Ford is replacing the \"Pawl spring tab\" My vehicle thereby fails to comply with the requirements (FMVSS) 206, DOOR LOCKS AND DOOR RETENTION COMPONENTS. Unfortunately there are no recalls at the moment.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11428917,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2016","dateComplaintFiled":"08/13/2021","vin":"1FA6P8CF0G5","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"1) I have a 2016 Ford Mustang. Within first 5k miles the reverse camera did not operate intermittently. Was told by dealer that no fix was available in 2016. The car is driven summer months only. As years went on I had same defect. They didn\u2019t have a loaner available or I would have to rent a car myself for them to service the said defect. I left it at dealer a few times afterwards then they said they could not duplicate defect. Now they are charging it against my extended warranty and wanted me to pay deductible. I argued with service manager and deductible was waived. Here we are 2021 and defect still remains. Vehicle currently had 23k miles.  2) Also, had to buy new tires already. The Pirelli P-zero tires had major sidewall cracking.  3) Hood of vehicle has corrosion. Contacted Ford corporate with claim. Vehicle is out of warranty as of January 2021. They will make partial payment but not all.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11427041,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2021","dateComplaintFiled":"07/29/2021","vin":"1fatp8uh1g5","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the passenger and driver\u2019s side doors would open inadvertently even though the doors were locked. The dealer was made aware of the failure but informed the contact that there was no recall associated with the Vin. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the Vin. The failure mileage was 85,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11423974,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2021","dateComplaintFiled":"07/08/2021","vin":"1fatp8uh6g5","components":"LATCHES/LOCKS/LINKAGES","summary":"Passenger door opens randomly while driving at highway speeds.  Lights come on door unlatched and opens. Even when no one is in the passenger seat.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11422857,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2021","dateComplaintFiled":"06/29/2021","vin":"1FATP8UH1G5","components":"SEATS","summary":"Seat heater and cooler no longer working. Problem looks like the module burned the connector. Plastic female end is burnt black and the plastic is melted. Concerned that this is a fire safety issue","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11418791,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2021","dateComplaintFiled":"05/27/2021","vin":"1FA6P8CF7G5","components":"UNKNOWN OR OTHER","summary":"Consistent failure of mustang air conditioning evaporator consistent with Ford TSB18-2256.  Evaporator has failed 3 times, leading to at least one A/C compressor replacement. Failed evaporators are not available.  Vehicle has less the 40k miles.  It is unsafe for driver during extremely hot days.  The problem has been reproduced and serviced by ford dealerships.  There were no major symptoms prior to failure.  Just slowly degrading AC performance.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11418798,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2021","dateComplaintFiled":"05/27/2021","vin":"1FATP8UH1G5","components":"ELECTRICAL SYSTEM","summary":"Random smell of burning electrical wiring soo strong I thought the car was catching fire, I had to pull over and check for smoke but didn\u2019t find any. A few days later I realized the heated seats stopped working\u2026 did some Research and found the plug connector underneath the passenger seat melted.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11417973,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2020","dateComplaintFiled":"05/20/2021","vin":"1fatp8em0g5","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2016 Ford Mustang. The contact stated while driving 35 mph, the contact heard an unlatching sound and an alert message of the door being ajar. The contact noticed that the front passenger\u2019s side door was slightly opened. The contact pulled over to the side road and closed the door however, the failure recurred several times. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure with the door latches. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,200.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11416681,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2021","dateComplaintFiled":"05/15/2021","vin":"1FATP8EM6G5","components":"BACK OVER PREVENTION","summary":"BACKUP CAMERA NOT WORKING.  CAR HAS POOR VISIBILITY WHEN BACKING UP WITHOUT THE CAMERA. MESSAGE SAYS CAMERA NOT AVAILABLE. THE DEALER SAID IT?S THE WIRING HARNESSES AND WANTS $900.00 TO REPLACE . FORD HAS BAD DESIGN WITH THE SHORT CABLE IN THE TRUNK AND THE MATERIAL USED TO WRAP THE WIRES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11413237,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2021","dateComplaintFiled":"04/21/2021","vin":"1FATP8UH8G5","components":"UNKNOWN OR OTHER","summary":"DOORS OPEN FLYING WHILE VEHICLE IS IN MOTION","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11413132,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2021","dateComplaintFiled":"04/20/2021","vin":"1FA6P8CF8G5","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"THE REAR CAMERA HAS GONE OFF AND ON FOR MONTHS NOW IT DOES NOT WORK AT ALL..THE DEALERSHIP HAS TOLD ME THERE HAVE BEEN MANY WITH THIS PROBLEM THE HARNESS IN THE TRUNK GOES UP AND DOWN WITH THE OPENING AND CLOSING OF THE TRUNK CREATING STRAIN ON THE WIRES CAUSING CAMERA FAILURE..  DEALERSHIP WANTS 1000 TO FIX THIS AND MY CAR HAS 32000 MILES ON IT    THE EMERGENCY BREAK STICKS BECAUSE THE SLEVING AROUND IT GETS STUCK NOT ALLOWING THE RELEASE OF THE BREAK","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11407441,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2020","dateComplaintFiled":"04/10/2021","vin":"1FATP8UH8G5","components":"ELECTRICAL SYSTEM,SEATS","summary":"THE HEATED AND AIR CONDITIONED SEATS STOPPED WORKING ALTHOUGH THE DASH INDICATOR SHOWS THAT IT IS ON. A SEARCH OF THE INTERNET SHOWS THAT IT IS A VERY COMMON PROBLEM ON 2015-2016 MUSTANG MODELS. THE CONNECTOR UNDER THE PASSENGER SEAT SHOWS A SEVERELY BURNED CONNECTION AS INDICATED IN THE ATTACHED PHOTO. THIS APPEARS TO BE A VERY SERIOUS AND POTENTIALLY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED VIA A RECALL.*DT","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11403943,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"03/19/2021","vin":"1FATP8UH8G5","components":"ELECTRICAL SYSTEM,SEATS","summary":"HEATED AND COOLED SEATS STOPPED WORKING. I CHECKED SOME FORUMS AND FOUND OUT IT WAS A VERY COMMON PROBLEM. THIS PIN FOR THE GROUND ON THE WIRE ASSEMBLY THAT CONTROLS THE SEAT IS THE ONLY ONE, AND IT IS COMMON FOR IT TO COMPLETELY BURN OUT AS SEEN IN THE PICTURE. AS IT'S IN THE CABIN, UNDERNEATH THE PASSENGER SEAT, IT IS VERY DANGEROUS FOR IT TO BE BURNING THIS WAY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11402821,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2021","dateComplaintFiled":"03/13/2021","vin":"1FA6P8TH6G5","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"TRANSMISSION WILL GO INTO NEUTRAL WHILE TRAVELING ON HIGHWAY 280 A HIGHLY TRAVELED STATE HIGHWAY IN ALABAMA, CAUSED BY A BAD TRANSMISSION OUTPUT SENSOR","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11399609,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"03/07/2021","vin":"1FATP8UH1G5","components":"ELECTRICAL SYSTEM","summary":"HEATED COOLED SEATS ARE NOT WORKING. CHECKED THE CONNECTOR PAN UNDERNEATH THE SEAT AND THERE'S A BURNT AREA ON BOTH THE PIN AND ON THE MODULE","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11399358,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2021","dateComplaintFiled":"03/05/2021","vin":"1FATP8UH2G5","components":"STRUCTURE","summary":"IN MY 2016 FORD MUSTANG ECOBOOST CONVERTIBLE, THE PASSENGER DOOR HAS OPENED (UNLATCHED) MANY TIMES WHILE I HAVE BEEN DRIVING. THE CAR HAS NOT BEEN WRECKED DUE TO MY KNOWLEDGE AND THE CARFAX. THIS DOESN'T OCCUR OFTEN, BUT WHEN IT OCCURS, IT HAPPENS MULTIPLE TIMES IN THAT DAY. IT USUALLY OCCURS WHEN DRIVING ON THE INTERSTATE. THERE IS A RECALL OUT FOR 2015 FASTBACK MUSTANGS FOR THIS ISSUE. BUT I PRESUME THERE IS A SIMILAR ISSUE WITH 2016S.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11399246,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2021","dateComplaintFiled":"03/05/2021","vin":"1FATP8UH1G5","components":"ELECTRICAL SYSTEM","summary":"UPDATE INFORMATION THE PROBLEM IS THE BACKUP CAMERA. POOR DESIGN AND INSTALLATION WITH POSSIBLE SHORTNESS OF LENGTH OF WIRING CREATING TOO MUCH TENSION. ANY DEVICE SAFETY DEVICES NEEDS TO BE CORRECTED. THE OTHER PROBLEM LAST MARCH I HAD TO PAY IS THE THIRD BACKUP LIGHT BECAUSE OF POOR WIRING DESIGN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11399244,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2021","dateComplaintFiled":"03/05/2021","vin":"1FATP8UH1G5","components":"ELECTRICAL SYSTEM","summary":"L LAST MARCH 2020 I TOOK MY CAR IN FOR INSPECTION AT MY FORD DEALERSHIP (WYNNE FORD HAMPTON VA) AND INSPECTOR FAILED MY STATE INSPECTION BECAUSE OF THE BACKUP LIGHT NOT WORKING. THE ELECTRICAL WAS REPAIRED.  NOW MY BACKUP CAMERA IS NOT WORKING.  SAME PROBLEM WITH THE ELECTRICAL WIRING.  OSHA STD HAS A QUALITY  WORKMANSHIP.  FORD HAS MADE A POOR WORKMANSHIP FOR THESE SAFETY DEVICES. NEED A RECALL AT NO EXPENSE FOR CONSUMERS FOR THEIR POOR WORKMANSHIP RELATED TO SAFETY. TOO MANY INDIVIDUALS REPORTED WITH THE SAME ISSUES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11399128,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2021","dateComplaintFiled":"03/04/2021","vin":"1FA6P8TH1G5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"APPROXIMATELY 31,000 MILES BUT WARRANTY HAS EXPIRED DUE TO LAPSE OF TIME - HE A/C HAS FAILED DUE TO WHAT THE DEALERSHIP CALLED A KNOWN ISSUE; HOWEVER, EVEN THOUGH MILEAGE WOULD STILL BE UNDER WARRANTY BECAUSE THE CAR IS GREATER THAN 3 YEARS OLD THEY WILL NOT COVER THIS COSTLY REPAIR","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11396226,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2021","dateComplaintFiled":"02/15/2021","vin":"1FATP8UH6G5","components":"ELECTRICAL SYSTEM","summary":"BURNED ELECTRICAL CONNECTER CONTROLLING FRONT SEAT HEATING AND COOLING. THE FOLLOWING IS FROM THE REPAIR WORK ORDER:    #1 91MBZS SEATS INTERNAL GUEST STATES HAVC FOR FRONT SEATS NOT GETTING COLD OR HOT BURN CONNECTOR GOING TO THE HVAC CONTROL UNIT UNDER THE FRONT PASSENGER SEAT.    I STARTED OFF MY CHECKING POWER TO THE HVAC MODULE TO SEE IF THERE WAS A SHORT BEFORE THE CONTROL UNIT. I REMOVED THE SEAT AND HVAC MODULE TO CLEAN THE PINS ON IT THAT WERE AFFECTED BY THE CONNECTOR.    AFTER THAT I REPLACED SEAT HARNESS THAT GOES TO THE HVAC CONTROL MODULE.    I THEN PUT THE SEAT BACK IN AND CLEARED THE CODES. BOTH THE HEATED AND AIR CONDITIONED FUNCTION OF THE DRIVER AND PASSENGER SEAT WORK.    QTY PART NUMBER DESCRIPTION UNIT TOTAL  1 MBEU5Z14A699C WIRE ASSY INTERNAL TOTAL PARTS: 0.00","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11387105,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2020","dateComplaintFiled":"01/08/2021","vin":"1FA6P8TH4G5","components":"POWER TRAIN","summary":"IN MY 2016 FORD MUSTANG ECO-BOOST, I STARTED MY VEHICLE AND NOTICED THE AIR WAS NOT AS COOL AS IT WAS IN THE PAST. I DID NOT PAY MUCH ATTENTION AS I DID NOT HAVE FAR TO DRIVE. THE NEXT TIME I STARTED THE VEHICLE THE AIR CONDITIONING HAD STARTED TO BLOW WARM AIR, AFTER AWHILE I NOTICED A WHITE FILM ON THE INTERIOR OR THE CABIN. I LOOKED UP SEVERAL FORUMS ON WHAT THIS ISSUE COULD BE AND THERE ARE MULTIPLE MUSTANG OWNERS OF THIS YEAR THAT ARE EXPERIENCING THE SAME THING AND IT SEEMS TO BE THE EVAPORATOR CORE. SO I TOOK IT TO A LOCAL MECHANIC AND THEY INFORMED ME IT WOULD COST $1900 TO FIX THE SYSTEM DUE TO THE LABOR OF TAKING OUT THE DASH. I HAVE BEEN A FORD OWNER ALL MY LIFE AND THIS IS RIDICULOUS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11384233,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2020","dateComplaintFiled":"12/20/2020","vin":"1FA6P8AM7G5","components":"POWER TRAIN","summary":"MANUAL TRANSMISSION, CLUNKING AND KNOCKING FROM CLUTCH WHILE DRIVING, WILL NOT ENGAGE INTO GEAR SMOOTHLY, LOCKED OUT OF GEAR DURING ACCELERATION,  KNOCKING FROM TRANSMISSION WHEN SHUTTING VEHICLE OFF, JERKING AND HESITATION  WHEN ACCELERATING AT LOW RPMS, INTERMITTENT VIBRATION WHEN DECELERATING,","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11378568,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2020","dateComplaintFiled":"12/08/2020","vin":"1FA6P8CF0G5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"WHILE COMING TO A STOP WITH THE CLUTCH PRESSED IN THE CAR WILL RANDOMLY TURN OFF INTERMITTENTLY. THIS HAS NOW JUST BEGAN HAPPENING, ALTHOUGH IT HAS NOW HAPPENED TO ME TWICE IN 1 MONTHS TIME. I HAVE ALSO BEEN READING ON S550 MUSTANG FORUMS (YEARS 2015 - PRESENT) THAT I AM NOT THE ONLY ONE EXPERIENCING THIS. IT SEEMS LIKE AN ELECTRICAL ISSUE OR SOMETHING AS THERE ARE PEOPLE WITH COMPLETELY STOCK CARS THAT ARE AFFECTED BY THIS, AND ALSO PEOPLE WITH 2018+ NEWER MUSTANGS AS WELL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11378170,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2020","dateComplaintFiled":"12/06/2020","vin":"1FA6P8TH1G5","components":"ENGINE","summary":"AFTER HAVING THE CAR FOR 5 MONTHS (59,000 MI) THE ENGINE BLEW UP WHILE DRIVING 60MPH ON A STATE HIGHWAY AND DROPPED ALL OF ITS OIL. THE ECOBOOST MUSTANGS ARE INCREDIBLY PRONE TO THIS ISSUE AND FORD IS JUST SWEEPING THEM UNDER THE RUG.   FORD HAD MY CAR FOR 4 MONTHS WHEN IT WAS MISFIRING (WHICH IS HOW \"ECOBOOM\" BEGINS) AND REPLACED ALMOST EVERYTHING UNDER THE POWERTRAIN WARRANTY MINUS THE ENGINE, TRANSMISSION AND TURBOCHARGER. WHEN I GOT THE CAR BACK IT STARTED TO JUMP TIMING THEN MISFIRE THEN ALL OF A SUDDEN IT STOPPED. THEN THE ENGINE BLEW UP.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11365064,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2020","dateComplaintFiled":"10/18/2020","vin":"1FA6P8CFXG5","components":"VISIBILITY/WIPER","summary":"WHILE I WAS DRIVING I HAD MY DEFROSTER ON, AND I NOTICED THE PASSENGER SIDE STARTED TO FOG UP, BUT NOT THE DRIVER SIDE. WHEN I GOT TO A RED LIGHT, I FELT THE PASSENGER SIDE BLOWING COLD AIR INSTEAD OF HOT AIR WHICH CAUSED ME NOT TO SEE WELL DUE TO HALF THE WINDSHIELD BEING FOGGED UP.     AFTER DOING RESEARCH, I FOUND OUT THAT A LOT OF OWNERS WITH 15-17 MUSTANGS HAVE THIS ISSUE AND IT HAS TO DO WITH THE BLEND DOOR ACTUATOR. I REPLACED THAT PART AND INSTALLED IT AND IT WORKED FOR 2 DAYS AND WENT OUT AGAIN. AS IT GETS COLDER I FEAR THIS IS GOING TO CREATE MORE OF A SAFETY HAZARD. I TRULY FEEL THAT THIS SHOULD BE A RECALL BY FORD CONSIDERING THIS IS A SAFETY FUNCTION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11364715,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"10/16/2020","vin":"1FA6P8TH0G5","components":"UNKNOWN OR OTHER","summary":"EVAPORATOR CORE LEAK","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11364227,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2020","dateComplaintFiled":"10/13/2020","vin":"1FATP8UH7G5","components":"SEATS","summary":"THE HEATED/COOLED SEATS STOPPED WORKING.  FOUND A BURNED PIN IN THE CONNECTOR UNDER THE PASSENGER SEAT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11363984,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2018","dateComplaintFiled":"10/12/2020","vin":"1FA6P8CF6G5","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"REAR VIEW CAMERA FAILURE, WHEN ATTEMPTING TO REVERSE THE REAR VIEW CAMERA WILL GO BLANK, OR GET DISTORTED . BECAUSE OF THIS IT SEVERELY DIMINISHES REAR VISIBILITY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11362837,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"10/05/2020","vin":"1FA6P8CF9G5","components":"UNKNOWN OR OTHER","summary":"AC HAS STOPPED WORKING... AGAIN!   CAR HAS BEEN REPAIRED TWICE UNDER WARRANTY.  NOW OUT OF WARRANTY BECAUSE OF AGE.  CAR HAS 23K MILES  2 TIMES FULL REFRIGERANT CHARGE HAS VENTED TO ATMOSPHERE, A VIOLATION OF FEDERAL LAW!  THOUSANDS, IF NOT TENS OF THOUSAND MUSTANGS ARE AFFECTED","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11362266,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2020","dateComplaintFiled":"10/01/2020","vin":"1FA6P8CF9G5","components":"ELECTRICAL SYSTEM","summary":"I SEE THE NEWS ABOUT THE NEW RECALL OF REAR-VIEW CAMERAS GOING BLANK AND NOT SHOWING IMAGES. THE NEW RECALL IS ONLY FOR 2020 MODELS BUT MY 2016 MODEL HAS HAD THE SAME ISSUE FOR THE LAST YEAR AND 1/2. I ONLY HAVE 20K MILES ON MY MUSTANG. REAR VIEW CAMERA WORKS SOMETIMES BUT OTHER TIMES IS BLANK AND MESSAGE ON SCREEN SAYS CAN'T DISPLAY IMAGE. OCCURS WHEN IN REVERSED WHILE BACKING UP.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11361599,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2020","dateComplaintFiled":"09/28/2020","vin":"1FATP8EM3G5","components":"SUSPENSION,FUEL/PROPULSION SYSTEM","summary":"2016 FORD MUSTANG V6 CONVERTIBLE WITH 75,000 MILES. I WENT INTO THE GAS STATION FOR 3 MINUTES, CAME OUT AND CAR WOULD CRANK BUT NOT TURN OVER. CAR NEEDED TO BE TOWED TO AUTO MECHANIC. TURNS OUT THE FUEL PUMP WAS GARBAGE. THE CAR IS ONLY 4 YEARS OLD. RIDICULOUS. ALSO, AROUND 40,000 MILES, IT STARTED TO SOUND LIKE I WAS DRIVING A COVERED WAGON, AS EVERY BUMP IN THE ROAD MADE THE CAR SOUND AS IF IT WAS GOING TO FALL APART. THE MECHANIC TELLS ME 3 OF THE 4 CONTROL ARMS (SUSPENSION) ARE COMPLETELY SHOT. AGAIN, RIDICULOUS. JUNK CAR. I'VE HAD DOZENS OF CARS AND MANY WITH WELL OVER 120,000 MILES AND NEVER ONCE HAVE I DEALT WITH A FUEL PUMP NOR CONTROL ARMS. AGAIN, THE CAR IS ONLY 4 YEARS OLD. ALL PARTS FOR THESE 2 FIXES HAVE BEEN ON BACK ORDER FOR A MONTH. I MUST NOT BE THE ONLY ONE DEALING WITH THESE 2 ISSUES. THIS NEEDS TO BE A RECALL!","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11361330,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2018","dateComplaintFiled":"09/27/2020","vin":"1FA6P8TH0G5","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"THIS MODEL HAS KNOWN ISSUES WITH THE A/C SYSTEM. A DEFECT IN THE EVAPORATOR CORE CAUSES POOR A/C PERFORMANCE, FOR WHICH THERE IS A POSTED TSB. I BELIEVE THERE IS POTENTIALLY A SAFETY ISSUE HERE WHICH WOULD WARRANT A RECALL. SINCE THE REFRIGERANT LEAKS INTO THE CABIN FROM THE EVAPORATOR CORE, THE WINDSCREEN FORMS A RESIDUE WHICH OBSTRUCTS DRIVER VISIBILITY, ESPECIALLY WHEN THERE IS GLARE FROM THE SUN. DRIVER VISIBILITY IS A FACTOR IN THE PROBABILITY OF AUTOMOTIVE ACCIDENTS, THEREFORE THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. TO MAINTAIN PERFORMANCE OF THE A/C SYSTEM, IT MUST BE TOPPED OFF. BUT VISIBILITY SUFFERS AND THE WINDSCREEN MUST CONSTANTLY BE CLEANED. ANOTHER SAFETY ISSUE IS THAT REFRIGERANT THAT IS LEAKED IS CHRONICALLY INHALED BY OCCUPANTS OF THE VEHICLE. I'M NOT SURE ABOUT THE TOXICITY OF R134A, BUT I CAN'T IMAGINE THAT IT BELONGS IN PEOPLES LUNGS. IF IS IT DANGEROUS TO DO SO, THEN I MUST REITERATE, THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. I SINCERELY HOPE THAT THIS ISSUE GETS MORE ATTENTION AND A SOLUTION IS PROPOSED. THANK YOU AND BEST REGARDS.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11354003,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2020","dateComplaintFiled":"09/09/2020","vin":"1FATP8UH5G5","components":"UNKNOWN OR OTHER","summary":"AIR CONDITIONING IS FAILING AFTER 60,000 MILES.  SUSPECT IT IS THE ALREADY WELL DOCUMENTED EVAPORATOR CORE GOING BAD.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11351447,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2020","dateComplaintFiled":"08/26/2020","vin":"1FA6P8AM0G5","components":"ENGINE","summary":"WATER PUMP LEAKED COOLANT REQUIRING REPLACEMENT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11350713,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2020","dateComplaintFiled":"08/21/2020","vin":"1FATP8EM6G5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"THE DRIVER SIDE DOOR UNLATCHES AND THE ALARM THAT THE DOOR IS OPEN COMES ON WHILE DRIVING 70 MILES PER HOUR ON THE FREEWAY.THIS HAS HAPPENED FOUR TIMES IN A 3 DAY SPAN WHILE TRAVELING ON A ROAD TRIP.   I TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DETERMINE THE PROBLEM AND  FIX THE ISSUE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11349903,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2020","dateComplaintFiled":"08/17/2020","vin":"1FA6P8TH9G5","components":"ENGINE","summary":"AT APPROXIMATELY 61,000 MILES,  THE ORIGINAL ENGINE STOPPED WORKING. CYLINDER #3 GAVE OUT. POSSIBLY  A LSPI CONDITION. THE ENGINE WAS REPLACED UNDER CPO WARRANTY.  MY NEW ENGINE HAS NOW GIVEN OUT AT 36,000 MILES. ON THE 1ST ENGINE, I CAME FROM FORD DEALER AFTER COMPLAINING OF CHECK ENGINE LIGHTS COMING ON. OIL WAS CHANGED, CODES CLEARED. I DROVE APPROXIMATELY 4 CITY BLOCKS, ACCELERATED FROM A STOP LIGHT, AND THE ENGINE STARTED BLOWING WHITE SMOKE AND I PULLED IT OFF THE ROAD. THE ENGINE WAS DETERMINED TO HAVE TO BE FULLY REPLACED,  AT 61,000 MILES, A LONG BLOCK, NOT A SHORT BLOCK.  ON MY SECOND ENGINE, WHICH HAS APPROXIMATELY 35,000 MILES ON IT, I WAS DRIVING THE CAR AND AN ENGINE LIGHT CAME ON. THE CAR WAS DRIVABLE. AFTER PARKING IT, THE NEXT TIME I STARTED IT UP IT WAS BLOWING WHITE SMOKE AGAIN. I DIAGNOSES AT THE DEALER IS UNDERWAY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11349196,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2020","dateComplaintFiled":"08/14/2020","vin":"1FATP8UH5G5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"WHILE DRIVING ON THE HIGHWAY, THE DOORS WILL POP OPEN. THIS HAS HAPPENED A NUMBER OF TIMES RANDOMLY. SEEMS THE DRIVERS DOOR POPS OPEN THEN A SHORT TIME LATER THE PASSENGER DOOR POPS OPEN. THE TIMES IT HAS HAPPENED HAVE BEEN A COUPLE HOURS INTO A TRIP AT HIGHWAY SPEED ON RELATIVELY FLAT SURFACES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11348903,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2020","dateComplaintFiled":"08/12/2020","vin":"1FA6P8TH2G5","components":"STEERING","summary":"THE STEERING IN MY 2016 FORD MUSTANG ECO BOOST WOULD BIND AT THE 11 O'CLOCK POSITION AND WOULD TAKE MUCH FORCE TO RETURN TO THE 12 O'CLOCK POSITION.THIS HAPPENED WHILE DRIVING AND WHILE SITTING STILL. I RETURNED THE CAR TO FORD FOR SERVICE, WHO TOLD ME I HAVE A DEFECTIVE \"STEERING GEAR\" AND REPLACE THE STEERING GEAR FOR $3,000.00.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11341624,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2020","dateComplaintFiled":"07/27/2020","vin":"1FATP8UH9G5","components":"UNKNOWN OR OTHER","summary":"I HAVE A 2016 MUSTANG CONVERTIBLE ECO-BOOST WHICH IS JUST RECENTLY STARTED HAVING A PROBLEM WITH MY PASSENGER DOOR OPENING WHILE GOING DOWN THE HIGHWAY. THE FIRST INSTANCE HAPPENED A COUPLE OF WEEKS AGO AND THE LAST ONE HAPPENED LAST WEEK ON JULY  22, 2020. THE SENSOR SYSTEM IN MY CAR DID ALERT US THAT THE DOOR WAS OPEN.  I HAVE READ ON THE NEWS THAT THE MUSTANGS ARE BEING RECALLED FOR THIS PROBLEM BUT WHEN I CHECKED MY VIN I SEE NO RECALLS ON MY VEHICLE.  CAN YOU PLEASE TELL ME HOW I CAN GET THEIRS REPAIRED UNDER A RECALL SINCE IT IS HAPPENING TO MY VEHICLE. PLEASE CONTACT ME IF YOU HAVE ANY QUESTIONS.  IN THE FIRST INSTANCE WE WERE COMING TO AN INTERSECTION AND WAS SLOWING DOWN FOR THE STOP LIGHT. THE SECOND INSTANCE WE WERE GOING DOWN THE INTERSTATE AT 65 MPH. WE HAD TO GO INTO THE BREAKDOWN LANE TO SHUT THE DOOR. IN THE FIRST INSTANCE WE HAD THE TOP DOWN AND IN THE SECOND INSTANCE WE HAD THE TOP UP AND THE WINDOWS ROLLED UP.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11340905,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"07/22/2020","vin":"1FA6P8AM4G5","components":"ELECTRICAL SYSTEM","summary":"AIR CONDITIONER WAS BLOWING HOT AIR WHILE STATIONARY . SERVICE REPAIR STATED THERE WAS A LEAK IN THE EVAPORATOR COIL AND TO REPAIR IT THE COST IS $1700. BECAUSE THE COIL IS LOCATED BEHIND THE DASH THE WHOLE DASH HAS TO BE REMOVED TO GET TO THE COIL HENCE THE COSTLY REPAIR DUE TO WHERE THAT EVAPORATOR COIL IS LOCATED. SERVICE REPAIRMAN  AT DEALERSHIP ORIGINALLY SAID ALTERNATOR WAS THE PROBLEM AND THAT IT STILL NEEDS TO BE REPLACED PER DEALERSHIP. THE PROBLEM WITH THE EVAPORATOR COIL APPEARS TO BE A COMMON PROBLEM IN MUSTANGS WITH AS LITTLE AS 2000 MILES ON THEM. I FIRST NOTICED THIS PROBLEM ALMOST A YEAR AGO WHEN MY CAR HAD ABOUT 37,000 MILES ON IT.  DID NOT HAVE IT REPAIRED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11340681,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2020","dateComplaintFiled":"07/21/2020","vin":"1FA6P8AM8G5","components":"UNKNOWN OR OTHER","summary":"THE AC IN MY 2016 FORD MUSTANG HAS STOPPED WORKING AND I HAVE RESEARCHED ONLINE TO FIND THAT MANY 2016 FORD MUSTANG OWNERS ARE HAVING SIMILAR ISSUES.  MY CAR IS JUST OUT OF WARRANTY AND ONLY HAS 20,000 MILES ON IT YET IS HAVING THIS MAJOR ISSUE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11340205,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2018","dateComplaintFiled":"07/19/2020","vin":"1FA6P8TH5G5","components":"SUSPENSION,SEATS","summary":"ALL UPPER AND LOWER CONTROL ARMS HAVE HAD TO BE REPLACED ON FRONT OF CAR DUE TO SQUEAKING AND POPPING NOISES COMING FROM THEM. ALSO HEATED AND COOLED SEATS WENT OUT DUE TO PLUG SHORTING  OUT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11338839,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2020","dateComplaintFiled":"07/12/2020","vin":"1FA6P8TH1G5","components":"AIR BAGS","summary":"CAR MOTION AIRBAGS FAILED TO DEPLOY. CAR WAS TOAD FROM THE FREEWAY TO DRIVERS HOUSE. CAR LANDED SIDE OF THE FREEWAY AT A DITCH.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11338631,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"07/10/2020","vin":"1FATP8UH8G5","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT SPEEDS MORE THAN 80 MPH, A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INDICATING THAT THE DRIVER'S SIDE AND PASSENGER'S SIDE DOORS WERE AJAR. THE CONTACT STATED WIND COULD BE HEARD ENTERING THE VEHICLE. THE FAILURE RECURRED ON 4 TIMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LAMARQUE FORD LOCATED AT 3101 WILLIAMS BLVD, KENNER, LA 70065, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.*DT","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11338464,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2020","dateComplaintFiled":"07/09/2020","vin":"1FATP8UH8G5","components":"LATCHES/LOCKS/LINKAGES","summary":"MY DRIVER SIDE DOOR HAS OPENED TWICE NOW WHILE DRIVING AFTER BEING CLOSED SECURELY.  I UNDERSTAND THAT THE 2015 MUSTANG HAS A RECALL FOR THE DOOR LATCH.  I AM WONDERING IF THIS IS THE SAME ISSUE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11337617,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2020","dateComplaintFiled":"07/06/2020","vin":"1FA6P8CF5G5","components":"UNKNOWN OR OTHER","summary":"THE EVAPORATOR CORE ON MY CAR HAS A LEAK AND NEEDS TO BE REPLACED, OUT OF WARRANTY AND WITH ONLY 4000 MILES ON IT, FOR $1800. THIS IS NOT AN ISOLATED INCIDENT; FORUMS AROUND THE INTERNET ARE FILLED WITH HUNDREDS OF PAGES OF CONSUMERS WITH IDENTICAL STORIES. FORD HAS ISSUED A TSB ACKNOWLEDGING THE PROBLEM (TSB #: TSB18-2166, NHTSA ID #: 10143077), BUT HAS NOT ISSUED A RECALL OR BUYBACK PROGRAM, DESPITE THE FACT THAT THOUSANDS OF CARS ARE LEAKING R134, A TOXIC CHEMICAL AND ENVIRONMENTAL SAFETY HAZARD, INTO THE AIR. THIS IS ESPECIALLY TRUE IF CONSUMERS DON'T HAVE THE SPARE NEARLY $2000 TO SPEND ON REPLACING THE CORE, MEANING THE OLD ONE WILL CONTINUE TO LEAK INDEFINITELY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11337116,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2020","dateComplaintFiled":"07/02/2020","vin":"1FATP8UH6G5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"WHILE DRIVING MY CAR, THE PASSENGER SIDE DOOR WILL OPEN AND I GET A MESSAGE SAYING \"PASSENGER DOOR AJAR\".  I HAVE TO IMMEDIATELY PULL OVER TO SHUT THE DOOR.  THIS HAPPENS INFREQUENTLY, BUT IT IS STILL DANGEROUS TO HAVE A DOOR THAT YOU THINK IS LOCKED OPEN WHILE DRIVING DOWN THE HIGHWAY.  THIS HAS HAPPENED TO ME ABOUT 4 TIMES SINCE I GOT THE CAR IN NOVEMBER OF 2019.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11331115,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"06/26/2020","vin":"1FATP8EM3G5","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, EITHER THE DRIVER'S OR PASSENGER'S SIDE DOORS UNLATCHED AND OPENED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. JERRY'S FORD LOCATED AT 847 E MARKET ST, LEESBURG, VA 20176 AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11328642,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2019","dateComplaintFiled":"06/13/2020","vin":"1FATP8UH3G5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER","summary":"MUSTANG'S DOORS OPEN WHILE DRIVING IN MOTION, ON A CITY STREET AND HIGHWAY. IT SEEMS TO HAVE FAULTY DOOR LATCHES.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11328463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"06/12/2020","vin":"1FA6P8TH4G5","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THE AIR CONDITION WAS ACTIVATED HOWEVER, HOT AIR EMITTED THROUGH THE VENTS WHICH CAUSED THE WINDSHIELD TO BECOME FOGGY. THE CONTACT STATED THAT VISIBILITY WAS DECREASED. THE VEHICLE WAS TAKEN TO CROSSROAD FORD OF SOUTH PINE LOCATED AT 1590 US HWY 1 SOUTH, SOUTHERN PINES NC, 28387, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE EVAPORATOR CORE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11328570,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2020","dateComplaintFiled":"06/12/2020","vin":"1FA6P8TH7G5","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"TRANSMISSION ISSUES, EVAP SENSOR, LOW FUEL PRESSURE SENSOR.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11328238,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2020","dateComplaintFiled":"06/10/2020","vin":"1FATP8EM2G5","components":"ELECTRICAL SYSTEM","summary":"THE ALARM NO ACTIVE AND THE DOORS SENSORS OF DOORS LOCKS NOT WORK. THE VEHICLE DO THIS WHEN WAS STATIONARY AND IN MOTION. THE BATTERY DISCHARGE IF THE VEHICLE IS NOT IN USE FOR 3 WEEKS, I REPLACE THE BATTERY TWO TIMES IN 16,000 MILES OF OPERATION, THE CAR ONLY HAS 16,200 MILES OF USE.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11328242,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2020","dateComplaintFiled":"06/10/2020","vin":"1FATP8EM2G5","components":"ELECTRICAL SYSTEM","summary":"THE SAFETY REMOTE ALARM SYSTEMS NOT WORKING, NO ACTIVE, THE CAR HAS DAMAGE 3 BATTERY'S IN 15,000 MILES OF USE.THE AUTOMATIC DOORS SECURITY SENSORS NOT ACTIVE OR WORKING. THE AUTOMATIC REMOTE DOORS UNLOCK SYSTEM NOT WORKING.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11325665,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2020","dateComplaintFiled":"05/23/2020","vin":"1FATP8UH0G5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"TRAVELING ON THE INTERSTATE AT APPROXIMATELY 70 MPH, TWICE IN A 12 HOUR DRIVING PERIOD MY DRIVER?S DOOR UNLATCHED AND I GOT A ?DRIVERS DOOR AJAR? WARNING ON THE DASH AND COULD SEE DAYLIGHT AROUND THE RIM OF THE DOOR.  FOUND THESE REFERENCE NUMBERS ONLINE 20V177000  FORD REF #20S15.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11324338,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2020","dateComplaintFiled":"05/12/2020","vin":"1FATP8UH3G5","components":"SEATS","summary":"I BEGAN TO SMELL SOMETHING BURNING FROM INSIDE MY CAR WHILE I WAS DRIVING. AFTER FURTHER INVESTIGATION I DISCOVERED THE BURNING SMELL WAS COMING FROM THE PASSENGER SEAT WHEN THE SEAT HEATER WAS ON. I UNPLUGGED THE WIRING HARNESS TO FIND THAT A PIN WAS BURNING AND MELTING THE PLASTIC.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11321058,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2020","dateComplaintFiled":"04/14/2020","vin":"1FA6P8AM3G5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE PASSENGER WINDOW KEEPS GOING UP AND DOWN WITHOUT THE SWITCH BEING USED. THIS HAPPENS WHILE DRIVING AND EVEN WHEN THE CAR IS PARKED AND OFF IN MY DRIVEWAY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11320946,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2020","dateComplaintFiled":"04/13/2020","vin":"1FATP8EM5G5","components":"UNKNOWN OR OTHER","summary":"ENGINE COOLING NOT WORKING.  HOSES PROBABLY DEFECTIVE.  FIRE  RISK.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11319242,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2020","dateComplaintFiled":"03/25/2020","vin":"1FA6P8CF2G5","components":"UNKNOWN OR OTHER","summary":"A/C STARTED TO BLOW HOT AIR. THE AUTO REPAIR STATED ITS THE EVAPORATOR NEED REPLACE, ITS A COSTLY JOB AND VERY COMMON.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11319243,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2020","dateComplaintFiled":"03/25/2020","vin":"1FA6P8CF2G5","components":"SUSPENSION","summary":"CAR STARTED TO VIBRATE WHEN I DRIVE IT IN THE HIGHWAY NORMAL SPEED AND NOT ISSUES WITH MOUNTS. MECHANIC CAN'T FIGURE IT OUT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11319049,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2020","dateComplaintFiled":"03/23/2020","vin":"1FATP8UN1G5","components":"EXTERIOR LIGHTING","summary":"TOOK MY CAR FOR INSPECTION AND REJECTED FOR 3RD HIGH MOUNT BRAKE LIGHT NOT WORKING. CAR ONLY HAS 31000 MILES.  VERY COSTLY REPAIR.. NO POWER GOING TO LIGHT.FORD MADE POOR QUALITY LED SYSTEM FAILED. RESEARCHED AND FOUND OUT HIGH NUMBER OF THESE LIGHT SYSTEM FAILED WITH LOW MILAGE.  I BELIEVE OSHA HAS A REGULATION CONCERNING QUALITY OF WORK. A BETTER QUALITY OF LIGHTNING SYSTEM NEEDS TO DEVELOPED TO ANF FORD NEEDS TO REPLACE THE LIGHT SYSTEM WITHOUT ANY COST FOR CUSTOMERS.  DEFINITELY A RECALL ITEM SINCE IT CAN GO OUT ANYTIME WHILE DRIVING PLACING THE DRIVER AND OTHER DRIVERS BEHING THE CAR.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11317926,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2020","dateComplaintFiled":"03/13/2020","vin":"1FA6P8AM9G5","components":"UNKNOWN OR OTHER","summary":"EVAPORATOR CORE WAS INSTALLED INCORRECTLY ON THE AIR CONDITIONER","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11317737,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2020","dateComplaintFiled":"03/12/2020","vin":"1FATP8UH6G5","components":"SERVICE BRAKES","summary":"WHILE DRIVING ON A RESIDENTIAL STREET AT A LOW RATE OF SPEED I ATTEMPTED TO STOP AT A STOP SIGN. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. THE VEHICLE DID NOT STOP. MANY LIGHTS AND WARNINGS LIT UP LETTING ME KNOW I HAD NO BRAKE FLUID. I STOPPED THE VEHICLE USING THE EMERGENCY BRAKE. AFTER HAVING IT TOWED TO FORD AND INSPECTED IT WAS DISCOVERED THAT THE PASSENGER SIDE BRAKE LINE HAD RUPTURED AND THE DRIVER SIDE BRAKE LINE HAD A 'BUBBLE' AND ALSO NEEDED REPLACEMENT.THIS WAS A POTENTIALLY VERY DANGEROUS SITUATION. IF I WERE ON THE HIGHWAY AT A HIGHER RATE OF SPEED THIS COULD HAVE BEEN FATAL. PLEASE INVESTIGATE THIS BRAKE FAILURE IN THE 2016 MUSTANG.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11315640,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2020","dateComplaintFiled":"03/02/2020","vin":"1FA6P8AM3G5","components":"ELECTRICAL SYSTEM","summary":"THE PASSENGER WINDOW TRIES TO GO UP AND DOWN WHILE DRIVING AND SITTING STATIONARY EVEN WHEN MY CAR IS OFF","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11312008,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/28/2016","dateComplaintFiled":"02/28/2020","vin":"1FATP8EM2G5","components":"AIR BAGS","summary":"I WAS IN A CAR ACCIDENT 8/28/2020. THE CAR WAS PUSHED OFF THE ROAD BY A TRACTOR TRAILER AND HIT A GUARDRAIL HEAD ON. THE AIR BAGS DID NOT DEPLOY. NOTICED A RECALL FOR THE TAKATA AIRBAG THAT I NEVER RECEIVED. HOW MANY OTHER CARS ARE OUT THERE. THE CAR WAS A MUSTANG BOUGHT IN 2016 AND WAS TOTALED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11309960,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2016","dateComplaintFiled":"02/18/2020","vin":"1FATP8FF1G5","components":"UNKNOWN OR OTHER","summary":"WHEN I HAVE MY FRONT RIGHT WINDOW DOWN ABOUT THREE INCHES AND ACCELERATE, I GET CAR EXHAUST INTO CABIN.  I LATER FOUND OUT THAT THE EXHAUST MOVES FROM THE EXHAUST PIPE OF THE MOVING CAR INTO THE CAR TRUNK AND THEN INTO THE CABIN OF MY CAR.  I FIRST NOTICED THIS DAYS AFTER I PURCHASED THE CAR BUT THE DEALER COULD NOT DUPLICATE IT AND SAID IT WAS PROBABLY A NEW CAR SMELL.  I HAD IT CHECKED AGAIN THREE MONTHS AFTER PURCHASE BUT, AGAIN, MECHANIC HAD SAME OUTCOME. I FINALLY GOT FED UP WITH THE SMELL AND ASKED AGAIN 18 MONTHS AFTER PURCHASE.  FORD SPENT WEEKS EXAMINING IT AND HAD A FORD TECHNICIAN ALSO EXAMINE THE CAR.  FORD FOUND THE SMELL THIS TIME AND SAID ANOTHER MUSTANG LIKE MINE ALSO HAD THE SAME SMELL.  FORD CLAIMED THE SMELL WAS NORMAL FOR THIS TYPE OF MUSTANG.      I HAD AN EXPERT TEST THE CAR SEVERAL HOURS ONE AFTERNOON (SEE PART OF REPORT ATTACHED).    HE FOUND THAT CARBON MONOXIDE WAS MUCH HIGHER IN THE TRUNK THAN IN THE CABIN.  HE FOUND LEVELS AS HIGH AS 411 PPM IN THE TRUNK AND 14 PPM IN THE CABIN.  HE CONCLUDED THAT EXHAUST MOVED FROM EXHAUST PIPE TO CAR TRUNK TO CAR CABIN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11307283,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"02/05/2020","vin":"1FA6P8AM3G5","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED DRIVING AT 30 MPH, SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AS THE VEHICLE STALLED. THERE WAS AN ABNORMAL ODOR COMING FROM THE ENGINE. THE CONTACT UNAWARE IF THERE WAS ANY LEAKS. THE CONTACT TURN THE VEHICLE OFF AND BACK ON WHICH RESUMED NORMAL VEHICLE OPERATION. THE VEHICLE WAS TAKEN TO MONRO AUTO SERVICE AND TIRE CENTER 1769 KUSER RD, HAMILTON TOWNSHIP, NJ 08690, (609) 308-3139 WHERE IT WAS DIAGNOSED THAT THE WATER PUMP, DRIVE BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V779000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA HOTLINE TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 78,971.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11306410,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2020","dateComplaintFiled":"01/31/2020","vin":"1FATP8EM1G5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"WHILE DRIVING DOWN THE INTERSTATE IN BEAUMONT TEXAS AT 70 MPH THE PASSENGER SIDE DOOR JUST CAME UNLATCHED. THEN WITHIN 3 MINS THRE DRIVER SIDE DOOR DID THE SAME THING! WE OPENED THE REST OF THE WAY N RECLOSED. BUT THAT'S SCARY AT 70MPH!","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11302703,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2020","dateComplaintFiled":"01/29/2020","vin":"1FA6P8TH0G5","components":"SERVICE BRAKES","summary":"DUE TO A FAULTY DESIGN THE VACUUM PUMP THAT DRIVES THE BREAK BOOSTER IS CONNECTED TO THE CAM WITH A THREADED CAMSHAFT EXTENSION.  THIS PART SHEARED OFF CAUSION THE VACUUMED PUMP TO LOOSE VACUUM AND THE BREAK BOOSTER TO UNEXPECTEDLY STOP FUNCTIONING.  THE VEHICLE WAS IN MOTION ON THE INTERSTATE.  THE FAILURE WAS NOTICED AFTER ATTEMPTING TO BREAK.  THE RESIDUAL VACUUM PREVENTED THE BREAK LIGHT FROM ILLUMINATING TEMPORARILY. THE BREAKS BECAME DIFFICULT TO PRESS, ABS SPORADICALLY ENGAGED AND THE BREAKING SITUATION WAS UNCONTROLLED PLACING LIFE AND PROPERTY AT RISK.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11290216,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2019","dateComplaintFiled":"12/19/2019","vin":"1FATP8EM9G5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"VEHICLE WAS ON THE HIGHWAY GOING 70+ MPH, PASSENGER DOOR SUDDENLY CAME LOOSE AND STARTED GETTING PASSENGER DOOR AJAR LIGHTS AND YOU COULD HEAR WIND PASSING INTO THE CAR. THANKFULLY THE PASSENGER WAS HOLDING THE DOOR AT THE TIME SO IT DID NOT FULLY OPEN. VEHICLE HAS BEEN REPAIRED.*DT*JB","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11287693,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2019","dateComplaintFiled":"12/07/2019","vin":"1FA6P8JZXG5","components":"STRUCTURE,SERVICE BRAKES","summary":"I PURCHASED MY DREAM CAR FROM AUTONATION OF FREMONT/ HONDA. I DROVE 90 MINUTES FROM MY HOUSE PURCHASE THE SHELBY. UPON ARRIVAL, I MET WITH [XXX], SUPERVISOR IN  SALES. BEFORE SIGNING DOCUMENTS, THE PURCHASE PRICE OF THE CAR WAS ADVERTISED AT 45,900. [XXX] INDICATED THE PRICE WAS ADVERTISED WRONG AND WAS AT 47,500. [XXX] STATED TO MAKE UP THE PRICE DIFFERENCE, HE WAS GOING TO TINT THE WINDOWS AND ADD PAINT PROTECTION.    LAST MONTH I ATTEMPTED TO MAKE A CLAIM LAST MONTH FOR THE SWIRL MARKS AND FADING ON BUMPERS AND BREMBO BRAKES. WELL, AUTONATION INDICATED I DID NOT HAVE THE PAINT PROTECTION WARRANTY. I HAVE ATTEMPTED TO CONTACT MO, AND [XXX], GENERAL SALES MANAGER OF AUTONATION, NO RESPONSE.     THERE ARE OTHER COMPLAINTS, BUT THIS IS WHAT PUT IT OVER THE TOP. DURING SIGNING OF THE CONTRACT, THEY UP SOLD ME 6000 DOLLARS OF VARIES WARRANTIES. BY THE TIME I CAME HOME TO READ THE DOCUMENTS, I CANCELED ALL THE WARRANTIES. IT TOOK AUTONATION 2 MONTHS TO FIX THE DOCUMENTS AND AUTONATION STATED WE COULD NOT REMOVE WINDSHIELD INSURANCE. I STILL PAID 700 JUST TO GET THE DOCUMENTS IN ORDER.    NOT ONLY THAT, [XXX] STATED MY BREMBO BRAKES SQUEAK BECAUSE THEY ARE \"HIGH PERFORMANCE\", HE DIDN'T FIX THE SQUEAK EVEN WHEN I BROUGHT THE CAR BACK WHEN IT WAS TINTED. BY FAR, THIS IS THE WORST CAR EXPERIENCE I EVER HAD. I CALLED AUTONATION COOPERATE AND THEY NEVER RETURNED MY CALL.    THANK YOU  [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11287397,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2019","dateComplaintFiled":"12/05/2019","vin":"1FATP8UH0G5","components":"ELECTRICAL SYSTEM","summary":"SEAT WARMER QUIT WORKING. UPON INSPECTION BY MECHANIC, IT WAS DETERMINED THAT THE SEAT HEATER MODULE SHORTED AT MODULE; MELTED CONNECTOR. (OWNER ALSO REPORTED COULD SMELL AN 'ELECTRICAL BURN' SCENT AFTER USING REMOTE START WHERE THE SEAT WARMER IS AUTOMATICALLY SET.)","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11280203,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"11/14/2019","vin":"1FA6P8TH6G5","components":"UNKNOWN OR OTHER","summary":"PURCHASED THIS CAR BRAND NEW & THE AIR CONDITIONING QUIT WORKING THE FIRST SUMMER I OWNED IT. WHILE UNDER WARRANTY, TOOK CAR TO FAMILY FORD AND THEY PUT FREON IN IT BUT IT LEAKED OUT, THEY REPLACED THE COMPRESSOR, PROBLEM PERSISTED. NEXT FOUND THAT THE COMPRESSOR WAS IMPROPERLY INSTALLED & THAT WAS REPAIRED. NOW WARRANTY IS EXPIRED & DEALER DIAGNOSED THE PROBLEM AS THE COMPRESSOR & TOLD ME TO PAY OUT OF POCKET FOR THE REPAIRS. CAR HAS 16,000 MILES, GARAGE KEPT, AND HAS NEVER HAD WORKING AC.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11279282,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"11/10/2019","vin":"1FA6P8TH2G5","components":"UNKNOWN OR OTHER","summary":"MY CAR'S A/C BROKE DOWN WHILE DRIVING EARLY JULY OF THIS YEAR. IT TOOK FOUR VISITS TO THE DEALERSHIP TO IDENTIFY THAT THE EVAPORATOR CORE WAS THE ISSUE. BEFORE THIS, THE SCHRADER VALVES, CONDENSER AND ASSOCIATED PARTS WERE REPLACED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11278847,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2019","dateComplaintFiled":"11/08/2019","vin":"1FATP8UH7G5","components":"STRUCTURE","summary":"WHILE AT HIGHWAY SPEED, MY PASSENGER DOOR UNLATCHES AND I RECEIVE A \"DOOR OPEN\" WARNING ON THE DASH. THIS HAS OCCURRED MULTIPLE TIMES INCLUDING SEVERAL INSTANCES WHERE A PASSENGER WAS SEATED NEXT TO THE OPEN DOOR AND I FEEL IT IS EXTREMELY UNSAFE. I TOOK IT TO THE FORD DEALERSHIP AND THEY TOLD ME THEY COULDN'T REPLICATE THE ISSUE SO THERE WAS NOTHING THEY WOULD DO. I REPORTED IT TO FORD CORPORATE AND THEY ADVISED ME TO FILE A COMPLAINT WITH THE NHTSA. THIS HAS OCCURRED ON MORE THAN A DOZEN INSTANCES WITH MY VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11258595,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2019","dateComplaintFiled":"09/27/2019","vin":"1FA6P8TH7G5","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE OPERATING THE VEHICLE IN WARMER TEMPERATURES, THE PASSENGER SIDE DOOR RANDOMLY UNLOCKED. DURING THE FAILURE, THE \"DOOR AJAR\" WARNING MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND PLANET FORD SPRING (20403 INTERSTATE 45, SPRING, TX) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11256942,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2019","dateComplaintFiled":"09/20/2019","vin":"1FA6P8THXG5","components":"UNKNOWN OR OTHER","summary":"JUST PICKED MY CAR UP FROM DEALERSHIP, DUE TO A BATTERY ISSUE THAT I PREVIOUSLY POSTED ABOUT, AND MY DRIVER SIDE VENTS ARE BLOWING WARM AIR. I GOOGLED THIS ISSUE AND JUST LIKE THE BATTERY ISSUE I REPORTED, THIS IS NOT AN ISOLATED INCIDENT WITH THE 2016 FORD MUSTANG. I WILL NOW HAVE TO BRING MY CAR BACK TO THE DEALERSHIP AND HOPE THAT THEY CAN GET AROUND TO DIAGNOSING IT IN THE NEXT COUPLE OF DAYS. I CAN'T UNDERSTAND WHY THERE HAVE NOT BEEN RECALLS REGARDING THESE ISSUES, WHEN FORD IS OBVIOUSLY SELLING DEFECTIVE PRODUCTS. MY CAR HAS 30,400 MILES TOMORROW WILL MAKE THE 5TH TIME IT HAS BEEN IN THE SHOP OVER THE PAST YEAR. INVESTIGATION INTO THESE CARS ARE OBVIOUSLY WARRANTED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11256598,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2019","dateComplaintFiled":"09/19/2019","vin":"1FA6P8THXG5","components":"ELECTRICAL SYSTEM","summary":"CAR WAS TAKEN TO FORD DEALERSHIP ON 09/04/2019, DUE TO MAJOR CORROSION ON POSITIVE BATTERY TERMINAL, WHICH HAD CAUSED ENTIRE BATTERY CONNECTOR TO CRUMBLE. FORD SAID IT WAS A BAD BATTERY AND REPLACED IT AT A COST OF $209 TO ME. THIS MORNING, 09/19/2019,I WALKED OUTSIDE AND FOUND ORANGE LIQUID (ASSUMING BATTERY ACID) ON CEMENT UNDER WHERE THE BATTERY IS LOCATED ON CAR. I OPENED HOOD AND FOUND THAT THE NEW BATTERY ALREADY HAS NEW CORROSION ON THE POSITIVE TERMINAL. I HAVE READ IN SEVERAL FORUMS THAT THIS HAS BEEN AN ISSUE FOR QUITE A FEW FORD OWNERS. OBVIOUSLY, THE PROBLEM IS NOT THE BATTERY BUT SOME UNDERLYING ISSUE THAT IS CAUSING BATTERY TO OVERCHARGE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11256213,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2019","dateComplaintFiled":"09/17/2019","vin":"1FATP8UH1G5","components":"UNKNOWN OR OTHER","summary":"AIR CONDITIONING STOPPED WORKING.  DEALER SERVICE TECH FOUND AIR CONDITIONER EVAPORATOR IS LEAKING.  VEHICLE MILEAGE 22968.  SERVICE TECH INDICATED THAT THIS IS THE SECOND OCCURRENCE RECENTLY AND HE IS SCHEDULED TO REPLACE AN EVAPORATOR ON ANOTHER MUSTANG TOMORROW.  REPAIR INVOLVES REMOVAL OF THE DASHBOARD AND COST OF THE PART ALONE IS OVER $1100.  SIMILAR ISSUE LISTED MANY TIMES HERE AND MANY MORE TIMES ON DISCUSSION BOARDS AND FORUMS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11254742,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2019","dateComplaintFiled":"09/11/2019","vin":"1FATP8UH3G5","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"2016 FORD MUSTANG WITH 2.3L ENGINE WITH AUTOMATIC TRANSMISSION. ENGINE STALLS WHILE COMING TO A STOP AT A STOPLIGHT AND DOES NOT RESTART MAKING THE VEHICLE INOPERABLE IN THE MIDDLE OF THE ROAD.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11254840,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2019","dateComplaintFiled":"09/11/2019","vin":"1FA6P8CF0G5","components":"UNKNOWN OR OTHER","summary":"I WAS DRIVING DOWN THE ROAD AND THE AIR-CONDITIONING IN THE CAR STOPED WORKING. THE CAR ONLY BLOWS OUT HOT AIR NOW. I'M NOT SURE HOW MANY PEOPLE HAVE FILED A COMPLAINT BUT THIS IS A MASSIVE PROBLEM FOR THE VEHICLE THAT A SIMPLE GOOGLE SEARCH REVEALS. THIS PROBLEM IS RAMAPNT AND THE CAR IS 3 YEARS OLD. FORD CLAIMS THEY HAVE NO RESPONSIBILITY FOR $50,000 DOLLAR CAR HAVING MECHANICAL FAILURES 3 YEARS AFTER IT WAS BUILT. THE CUSTOMER SERVICE REP TOLD ME TO TALK TO THE APPROPRIATE  GOVERNMENT AGENCY IF I DIDN'T LIKE IT","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11253471,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2019","dateComplaintFiled":"09/05/2019","vin":"1FATP8EM8G5","components":"UNKNOWN OR OTHER","summary":"I AM POSTING ABOUT THE 2016 FORD MUSTANG. I WANTED TO ADD MY COMPLAINT BECAUSE I KNOW IT IS AN ONGOING ISSUE THAT FORD SHOULD HAVE FIXED FOR IT'S CUSTOMERS.IT IS A LEAK IN THE EVAPORATOR CORE WHERE THE AIR STOPS WORKING (BLOWING WARM AIR)","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11253074,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2019","dateComplaintFiled":"09/03/2019","vin":"1FA6P8THXG5","components":"UNKNOWN OR OTHER","summary":"I WAS DRIVING CAR UNDER NORMAL CONDITIONS WHEN THE CHECK ENGINE LIGHT CAME ON. BROGHT VEHICLE TO LOCAL AUTOZONE AND WAS GIVEN A P144C CODE. I BROUGHT CAR TO FORD DEALERSHIP AND WAS TOLD EVAP PURGE VALVE WAS DEFECTIVE AND HAD TO BE REPLCED. INVOICE ALSO SHOWS THAT PCM WAS UPDATED TO LATEST CALIBATRION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11253071,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2019","dateComplaintFiled":"09/03/2019","vin":"1FA6P8THXG5","components":"ELECTRICAL SYSTEM","summary":"MY CAR WAS PARKED AFTER DRIVING AROUND 2 MILES AND HAD BEEN OFF FOR AROUND 2 HOURS.WHEN I RETURNED TO CAR, IT WOULD NOT START AND GAVE ME A MESSAGE SAYING KEY WAS REQUIRED. DASHBOARD LIGHTS, RADIO, AIR BLOWER CAME ON BUT ENGINE WOULD NOT TURNOVER, JUST MADE CLICKING SOUND. I THOUGHT KEY FOB WAS PROBLEM SO TRIED THE SPARE ONE. WHILE WAITING FOR HUSBAND TO BRING EXTRA FOB I NOTICED AIR COMING OUT OF BENTS SMELLED LIKE SULPHER. WHEN SPARE FOB DID NOT FIX PROBLEM, WE CHECKED THE BATTERY AND FOUND THAT THE POSITIVE BATTERY TERMINAL HAD EXCESSIVE CORROSION AND IT WAS SO HOT THAT IT WAS BUBBLING AND THE TENINAL BOLT HAD COMPLETELY CORRODED AND FELL OFF UPON TOUCH. UPON INSPECTION, WE ALSO SAW THAT THE CORROSION HAD ALSO DAMAGED THE END OF THE BATTERY CABLE. FIVE DAYS PRIOR MY VEHICHLE WOULD NOT START AFTER DRIVING AROUND 30 MINUTES AND ALSO SAID \"KEY REQUIRED\" BUT WHEN I TOOK THE FOB APART TH O LOOK FOR BATTERY AND PUT IT BACK TOGETHER MY CAR STARTED ON THE NEXT TRY. OTHER THAN THAT INCIDENT, THERE HAD BEEN NO PRIOR WARNING THAT ANYTHING WAS WRONG WITH THE BATTERY AND I HAD NO ISSUES STARTING MY CAR.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11252204,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2018","dateComplaintFiled":"08/29/2019","vin":"1FATP8UH4G5","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE DRIVING, THE VEHICLE LOST ELECTRICAL POWER AND THE ENGINE STALLED. ON ANOTHER OCCASION, THE CONTACT COULD NOT OPEN THE DOOR TO EXIT THE VEHICLE. WHEN THE VEHICLE WAS STARTED, THE CONTACT WAS ABLE TO OPEN THE DOOR AND EXIT THE VEHICLE. THE VEHICLE WAS TOWED TO CARMODY FORD (1111 NY-29, GREENWICH, NY 12834, (518) 692-2246), BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNKNOWN.  *JB","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11245633,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2019","dateComplaintFiled":"08/22/2019","vin":"1FA6P8TH4G5","components":"FUEL/PROPULSION SYSTEM","summary":"DRIVING (IN MOTION)AT A HIGH OR LOW SPEED THE CHECK ENGINE LIGHT CAME ON IMMEDIATELY CHANGE THE SPEED OF  THE VEHICLE STALLING WHICH COULD'VE CAUSE ME MY LIFE AND  INNOCENT  OTHER DRIVER THEIR LIFE WITH THE VEHICLE STALLING AS SOON AS THE CHECK ENGINE LIGHT CAME ON 270 HIGHWAY IN MARYLAND. I TRIED TO DRIVE ON THE STREET TO PARK MY VEHICLE  DURING A SLOWING SPEED THIS PROBLEM HAPPENED AGAIN THAT A VEHICLE ALMOSTED REAR END MY VEHICLE DUE TO THE SUDDEN STOP AND STALLING .I PURCHASED THIS VEHICLE BRAND NEW LESS THAN 25000 MILES . I WAS RESEARCHING MANY FORD OWNERS HAD THIS SAME ISSUE WITH LESS OR HIGH MILES . WHY HAVEN'T FORD MAKE A RECALL FOR EVERYONE SAFETY. CODE P144C IS A COMMON PROBLEM REPORTED BY CONSUMERS","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11245312,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2019","dateComplaintFiled":"08/20/2019","vin":"1FATP8UH2G5","components":"STRUCTURE","summary":"DOOR LATCH ALLOWS DOOR TO OPEN WHEN DRIVING. PAWL SPRING TAB IN DOOR MAY BE BROKEN AND WAS PART OF THE FORD 2015 RECALL TO FIX.  MY CAR IS A 2016 BUT MADE WITH 2015 PARTS.MY DEALER WON'T FIX THE PROBLEM. RECALL # 16S30","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11244594,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2019","dateComplaintFiled":"08/17/2019","vin":"1FATP8UH0G5","components":"UNKNOWN OR OTHER","summary":"AIR CONDITIONING EVAPORATOR CRACKED AND LEAKING, CAUSING HOT AIR TO BE BLOWN FROM DRIVER SIDE AIR DUCTS.  DIAGNOSIS PERFORMED BY FORD DEALERSHIP, REQUIRED REMOVE AND REPLACEMENT OF EVAPORATOR AND CONNECTING HOSES.  TOTAL COST $1850.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11244597,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2019","dateComplaintFiled":"08/17/2019","vin":"1FATP8UH0G5","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL EVAPORATOR VALVE FAULTY.  VALVE WOULD STICK OPEN, CAUSING VEHICLE TO STALL DIRECTLY AFTER FUELING.  I ORDERED THE PART THROUGH A FORD DEALERSHIP.  REPLACEMENT OF FUEL EVAPORATOR VALVE ELIMINATED THE ISSUE.  PART COST $45","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11244053,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2019","dateComplaintFiled":"08/14/2019","vin":"1FA6P8TH8G5","components":"ELECTRICAL SYSTEM","summary":"I DROVE UP TO MY GYM, GOT OUT OF MY CAR, LOCKED IT AS USUAL SO NOTHING OUT OF THE ORDINARY.  WENT BACK OUT TO MY CAR ABOUT 30 MIN LATER AND SAW SMOKE BILLOWING FROM WINDOWS... OPENED MY DOOR PASSENGER SIDE AND MY GLOVE COMPARTMENT WAS THE SOURCE SO I OPEN IT AND ALL I SAW WERE FLAMES LEAPING FROM THE TOP OF THE COMPARTMENT AND FLAMES COMING OUTTA THE AIR VENTS.  WITHIN MINUTES THE ENTIRE GLOVE BOX COMPARTMENT AS WELL AS THE DASH ITSELF MELTED ONTO THE FLOORBOARD.  SOME GENTLEMAN FOUND A FIRE EXTINGUISHER AND PUT IT OUT BEFORE THE FIRE DEPARTMENT EVEN ARRIVED.  IM JUST LUCKY I WASN'T IN IT BUT THIS HAD TO BE SOME MANUFACTURE DEFECT IN THE WIRING BECAUSE I BELIEVE THAT IT STARTED ABOVE THE GLOVE BOX RIGHT WERE THE WIRE HARNESSES ENTER THE CAR THROUGH THE FIRE BREAK BETWEEN THE CAR AND ENGINE COMPARTMENT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11242659,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2019","dateComplaintFiled":"08/08/2019","vin":"1FATP8EM6G5","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT WHEN SHE TURNED THE STEERING WHEEL, THE VEHICLE MADE A LOUD, CRACKING SOUND. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE EVAPORATOR CORD WAS LEAKING AND THAT THE AIR COMPRESSOR NEEDED REPLACING. THE MECHANIC ALSO INFORMED THE CONTACT THAT THE FAULTY COMPRESSOR WAS RELATED TO THE NOISES SHE HEARD. THE CONTACT SPOKE WITH NALLEY FORD SANDY SPRINGS (7555 ROSWELL RD, ATLANTA, GA 30350 (678) 809-5711) AND WAS REFERRED TO NHTSA TO FILE A SAFETY COMPLAINT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11233737,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2019","dateComplaintFiled":"07/22/2019","vin":"1FATP8UH2G5","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"ON FRIDAY, JULY 19, 2019, MY SON WAS DRIVING ON I-75 IN FLORIDA, GOING FROM UNIV OF TAMPA TO FERNANDINA BEACH.  WHILE DRIVING ON THE HIGHWAY (APPROX 70 MPH), THE DRIVER'S SIDE DOOR UNLATCHED - THIS HAPPENED TO HIM TWICE ON THE TRIP.  HE PULLED OVER & HAD TO CLOSE THE DOOR.  HE MENTIONED THAT THIS HAD HAPPENED TO HIM ONCE BEFORE A FEW WEEKS AGO.  THERE IS A FORD RECALL FOR THIS PROBLEM FOR 2015 MUSTANGS BUT NO  RECALL FOR 2016.*DT  VEHICLE HAS BEEN REPAIRED 7/23/19. *JB","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11232944,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2019","dateComplaintFiled":"07/17/2019","vin":"1FA6P8TH2G5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"HELLO, I AM REPORTING ON STALL OF 2016 FORD MUSTANG ECO BOOST, WHILE WE ARE ON SIGNAL OR TRYING TO DRIVE VEHICLE IN RAMP SUDDENLY VEHICLE STOPS AND WHILE BRING THE STICK TO NEUTRAL AND TRYING TO START THE VEHICLE DOESN'T START. THIS HAS ENCOUNTERED ONCE AT HIGHWAY WHICH CAUSED  A TRAFFIC JAM FOR NOT ABLE TO START VEHICLE FOR 5-7 MINUTES, I HAVE REPORTED THRICE IN LAST 2 YEARS TO SERVICE AND NOT RECEIVED RIGHT RESPONSE ON CONDITION, AFTER 6 MONTHS RECENTLY I ENCOUNTERED THE SAME ISSUE IN JULY 2019 WHICH CONCERNS 4TH TIME. NEED SUPPORT RESPECTIVELY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11230804,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2019","dateComplaintFiled":"07/10/2019","vin":"1FA6P8TH6G5","components":"UNKNOWN OR OTHER","summary":"TOOK MY CAR TO FORD DEALERSHIP THEY SAID AIR-CONDITIONER EVAPORATOR CORE IS OUT THEY HAVE RECEIVED MANY COMPLAINTS AND MIGHT ONE DAY HAVE A RECALL.. NO AC ON A TWO-YEAR-OLD CAR WITH 40,000 MILES.  VERY POOR QUALITY NOT WORTH THE MONEY","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11218383,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2019","dateComplaintFiled":"06/06/2019","vin":"1FATP8UH3G5","components":"AIR BAGS","summary":"WHEN VEHICLE SITS IN HOT SUN WHILE PARKED NOT IN OPERATION THE AIRBAG LIGHT WILL STAY ON WHEN CAR IS STARTED. IT STAYS ON UNTIL CAR IS DRIVEN FOR ABOUT 10 MINS OR SO AND THE CAR IS TURNED OFF AND BACK ON. THIS ONLY HAPPENS ON HOT SUNNY DAYS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11210360,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2017","dateComplaintFiled":"05/28/2019","vin":"1FA6P8TH5G5","components":"UNKNOWN OR OTHER","summary":"THERE IS A SMALL CRACK IN THE CAULKING AROUND MY REAR WINDSHIELD  THAT ALLOWS WATER TO ENTER THE VEHICLE. AS A RESULT THE REAR PASSENGER SEAT AND SEATBELT GET WET. THE HEADLINER ALSO SHOWS WATER DAMAGE. THIS HAPPENS WHILE THE CAR IS PARKED. MY DRIVEWAY HAS A SLIGHT UPWARD SLANT AND IT SEEMS TO BE WORSE THAN WHEN MY CAR IS PARKED ON A LEVEL SURFACE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11209801,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2019","dateComplaintFiled":"05/24/2019","vin":"1FA6P8CF7G5","components":"UNKNOWN OR OTHER","summary":"THE AC QUIT BLOWING COLD AIR, TOOK IT TO FORD DEALERSHIP LEFT WITH AN ESTIMATED REPAIR COST $1800.00. THE EVAPORATOR CORE IS LEAKING AND MUST BE REPLACED, SO THE DASH HAS TO BE TAKEN OUT.  MY CAR ONLY HAS 30,539 MILES","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11208349,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2019","dateComplaintFiled":"05/17/2019","vin":"1FA6P8CF6G5","components":"ENGINE","summary":"THERE IS A KNOCKING COMING FROM THE PASSENGER SIDE ENGINE CYLINDER HEAD RIGHT AFTER AN OIL CHANGE AND NOW AT THE SECOND OIL CHANGE IT IS STILL THERE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11207531,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2019","dateComplaintFiled":"05/14/2019","vin":"1FA6P8CF5G2","components":"STEERING","summary":"VEHICLE ELECTRONIC POWER STEER FAILED WHILE CRUISING APPROXIMATELY 60MPH ON A STRAIGHT SECTION OF ROAD.  POWER ASSIST DISABLED, VEHICLE STILL DRIVEABLE JUST NO POWER ASSIST.  PROBLEM WILL CLEAR ITSELF IF VEHICLE IS SHUT OFF AND RESTARTED BUT RETURNS A SHORT TIME LATER","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11196139,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2019","dateComplaintFiled":"04/14/2019","vin":"1FA6P8CF8G5","components":"UNKNOWN OR OTHER","summary":"FIRST THE AC WAS BLOWING HOT AIR. I HAD IT SERVICE LAST YEAR. THIS YEAR THE CAR WAS BLOWING COLD AIR ON THE PASSENGER SIDE. I HAD THE BLENDOR REPLACED. 3 MONTHS LATER THE CAR AGAIN BEGAN TO BLOW WARM AIR I HAD IT CHECKED AND NOW 30 DAYS LATER THE CAR MAKES A WHINING NOISE WHEN THE AC OR DEFROST IS TURNED ON. THE NOISE BECOMES LOUDER AS YOU ACCELERATE. I SEARCHED THE INTERNET AND THERE ARE A LOT OF THESE COMPLAINTS CONCERNING THIS MODEL VEHICLE. THERE ARE ALSO A LOT OF YOUTUBE VIDEOS DESCRIBING THE SAME ISSUE SOME STARTING WITH IN 9 MONTHS OF PURCHASE. I ALSO PURCHASED THIS CAR NEW AND HAVE MAINTAINED THE REQUIRED SERVICE. THE VEHICLE IS STATIONARY AND IT CONTINUES WHEN IN MOTION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11191798,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2018","dateComplaintFiled":"03/27/2019","vin":"1FA6P8JZ5G5","components":"ENGINE","summary":"SHELBY GT350 5.2L V8: ENGINE OIL FILTER SPINS LOOSE, CAUSING CATASTROPHIC LOSS OF OIL. STREET USE ONLY, NO TRACK DAYS. CAR DEALER SERVICED ONLY. DEALER DENIED FAULT, SAID OIL FILTER COMING LOOSE WAS \"NORMAL\" FOR THIS MODEL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11191805,"manufacturer":"Ford Motor Company","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2018","dateComplaintFiled":"03/27/2019","vin":"1FA6P8JZ5G5","components":"ENGINE","summary":"SHELBY GT350 5.2L V8: ENGINE VALVE COVER GASKET FAILURE CAUSED OIL LOSS AND FIRE IN ENGINE BAY--OIL BURNING ON EXHAUST MANIFOLD. SMOKE UNDER HOOD AND INTO PASSENGER COMPARTMENT. CAR TOWED TO DEALERSHIP WITH MANUFACTURER'S ROADSIDE ASSISTANCE.    OIL SPRAY FROM VALVE COVER GASKET ONTO EXHAUST MANIFOLD WITH MEDIUM RPM (~3000 RPM) AND HIGHER.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11191807,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2019","dateComplaintFiled":"03/27/2019","vin":"1FA6P8JZ5G5","components":"ENGINE","summary":"SHELBY GT350 5.2L V8: EXHAUST INFILTRATION INTO PASSENGER COMPARTMENT. MODERATE TO HIGH RPM OPERATION CAUSES EXHAUST SMELL TO ENTER INTO PASSENGER AREA. WORSE WITH AIR CONDITIONER OFF THAN ON.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11191811,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2019","dateComplaintFiled":"03/27/2019","vin":"1FA6P8JZ5G5","components":"ENGINE","summary":"SHELBY GT350 5.2L V8: ENGINE BURNS COPIOUS VOLUMES OF ENGINE OIL. POTENTIAL FOR OWNER TO LET ENGINE RUN DRY AND SEIZE DURING NORMAL OIL CHANGE INTERVAL. ENGINE HAS BURNED GREATER THAN 1 QT OIL PER 1000 MI OVER 47000+ MI, AND MOST RECENTLY BURNED 8 QT OVER LESS THAN 4000 MI.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11186897,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2018","dateComplaintFiled":"03/14/2019","vin":"1FA6P8AM2G5","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"VEHICLE SHUT DOWN 2 TIMES, ONCE IN TRAFFIC, DID RESTART, SEEMINGLY BECAUSE OF LOW SYSTEM VOLTAGE CAUSED BY A PARASITIC DRAW ON THE BATTERY WHICH HAS BEEN PRESENT SINCE NEW. MULTIPLE DTC'S IN HISTORY WHICH I CAN SUPPLY, FORD OF COURSE KNOWS NOTHING, BUT I HAVE SEEN MANY COMPLAINTS ON WEB PAGES ABOUT S550 BATTERY DRAW.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11185141,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2019","dateComplaintFiled":"03/08/2019","vin":"1FA6P8THXG5","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"STARTED MY CAR THIS MORNING AND AS I WAS BACKING OUT, I NOTICED IT WAS IDLING ROUGHLY, CAUSING THE CAR TO SHAKE. WHEN STOPPED, THE CAR FELT LIKE IT MIGHT DIE AND THE RPM WAS INCONSISTENT WHILE ACCELERATING AND THE CAR WAS MOVING. VERY ROUGH RIDING. ALSO, ENGINE LIGHT CAME ON AND BEGIN BLINKING.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11173056,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2019","dateComplaintFiled":"01/30/2019","vin":"1FA6P8TH2G5","components":"FUEL/PROPULSION SYSTEM","summary":"CAR STALLED RANDOMLY WHILE DRIVING DOWN THE HIGHWAY. PRESSED THE GAS AND WOULD NOT DO ANYTHING. WAS ABLE TO PULL IN A LOT TO GET OUT OF TRAFFIC. CAR WOULD NOT START AGAIN. FULL ACCESSORY POWER WAS ACTIVE. MECHANIC SAID FUEL PUMP AND MODULE. CAR HAS 46000 MILES. FUEL PUMP SHOULD NOT FAIL IN A 3 YEAR OLD CAR.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11162046,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2018","dateComplaintFiled":"12/17/2018","vin":"1FA6P8CF6G5","components":"VEHICLE SPEED CONTROL","summary":"WHILE DRIVING DOWN A CITY STREET THE ENGINE WILL SHUTDOWN WITH NO WARNINGS.  YOU START LOSING SPEED BUT ALL THE REST OF THE DASH LIGHTS AND ELECTRIC POWER STEERING CONTINUE TO WORK. THIS CAUSES A VERY UNSAFE CONDITION WHERE OTHER PEOPLE COULD RUN INTO THE BACK OF THE CAR.  AS OF 12/17/2018 I HAVE TOOK THE  AT BACK TO THE DEALERSHIP THREE TIMES WHERE THE FIRST TIME THEY REPLACED THE ELECTRONIC THROTTLE BODY THEN WITH IN THREE DAY THE ENGINE SHUTDOWN GOING DOWN THE STREET AGAIN. THE SECOND TIME THE CAR WAS TOOK BACK TO THE DEALERSHIP THE POWER CONTROL MODULE WAS REPROGRAMMED AND WITHIN THREE DAY THE ENGINE SHUTDOWN AGAIN GOING DOWN THE STREET SEVERAL TIMES.  AS OF 12/17/2018 THE CAR WAS TOOK BACK TO THE DEALERSHIP AND I WAS TOLD THAT THEY HAD TO VERIFY FOR THEMSELVES THAT THE CAR WAS DOING THIS HAVE NOT HEARD ANYTHING BACK AT THIS POINT YET.  THIS CONDITION HAS ALMOST CAUSED ME TO BE HIT FROM BEHIND THREE TIMES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11161020,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2018","dateComplaintFiled":"12/12/2018","vin":"1FA6P8TH0G5","components":"UNKNOWN OR OTHER","summary":"AIR CONDITIONER COOLING STOPPED WORKING","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11155269,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2018","dateComplaintFiled":"11/30/2018","vin":"1FATP8UH5G5","components":"STRUCTURE","summary":"PASSENGER DOOR COMES OPEN BY ITSELF WHILE DRIVING. IT HAPPENS AT VARIOUS SPEEDS AND VARIOUS ROADS. LUCKILY, SO FAR IT HAS ONLY HAPPENED ON STRAIGHT ROADS.  THERE ARE SEVERAL RECALLS ON COMPARABLE YEAR VEHICLES OF THIS SAME MODEL FOR A DOOR LATCH REPLACEMENT. THE VEHICLES I HAVE CHECKED ALL HAVE INTERCHANGEBLE PARTS, MEANING WHEN I ORDER PARTS, IT IS FOR A RANGE OF YEARS. THIS IS PARTIALLY WHY I DON'T UNDERSTAND FORDS RELUCTANCE TO INCLUDE THE 2016 IN THE REPAIRS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11150972,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2018","dateComplaintFiled":"11/12/2018","vin":"1FA6P8AM2G5","components":"UNKNOWN OR OTHER","summary":"THE BACK UP CAMERA DOES NOT WORK AND PRESENTS THE FOLLOWING ERROR MESSAGE WHEN PUTTING THE VEHICLE IN REVERSE: REAR VIEW CAMERA NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11149939,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2018","dateComplaintFiled":"11/07/2018","vin":"1FATP8UH3G5","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE DRIVING ON THE HIGHWAY, THE DRIVER'S DOOR SUDDENLY OPENED. THE FAILURE OCCURRED AFTER THE DOOR ALARM SOUNDED, INDICATING THAT THE DOOR WAS AJAR. THE CONTACT WAS ABLE TO PULL OVER AND SHUT THE DOOR. THE VEHICLE WAS TAKEN TO BILL UTTER FORD (4901 S, N INTERSTATE 35, DENTON, TX 76210, (940) 321-7400) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 50,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11141325,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2018","dateComplaintFiled":"10/18/2018","vin":"1FA6P8CF8G5","components":"STEERING","summary":"I JUST BOUGHT A 2016 MUSTANG GT FROM A LOCAL DEALERSHIP. SINCE THEN I'VE HAD MY CAR IN THEIR SHOP 5 TIMES FOR A INTERMETINT EXTREME PULL TO LEFT. I HAVE MADE SEVERAL ATTEMPTS TO HAVE THIS TAKEN CARE OF NOW IT IS GETTING TO THE POINT WHERE I AM HAVING TO RESEARCH POSSIBLE ISSUES AND TELL THEIR MECHANICS. THIS IS THE 3RD CAR I'VE BEEN THROUGH IN 2 MONTHS WITH THIS SAME ISSUE A 2013 MUSTANG GT AND A 2015 MUSTANG GT NOW MY NEWEST 2016 GT AS THEY ARE GETTING TO THE POINT OF TIRED OF ME AND BASICALLY TELLING ME IT'S TIME TO DEAL WITH FORD AND FIGURE OUT THIS ISSUE AND REPORT BACK TO THEM. I'M REALLY STARTING G TO LOSE FAITH IN THESE VEHICLES","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11124729,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2018","dateComplaintFiled":"09/06/2018","vin":"1FA6P8CF1G5","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"2016 FORD MUSTANG GT.   EVAPORATOR HAS FAILED TWICE (1ST TIME @ 7K MILES, 2ND TIME @16K MILES).   EACH FAILURE CAUSED LOSS OF AC, AND RESULTED IN A FILM BUILDING UP ON ALL INTERIOR WINDOW SURFACES.    VISIBILITY WAS OBSCURED WHEN DRIVING INTO THE DEALERSHIP TO HAVE SERVICED DURING SECOND FAILURE, MOST LIKELY DUE TO R-134A REFRIGERANT LEAKING INTO PASSENGER COMPARTMENT?!?","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11123466,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2018","dateComplaintFiled":"08/30/2018","vin":"1FA6P8TH2G5","components":"UNKNOWN OR OTHER,ENGINE","summary":"DRIVING ON THE DALLAS, TX HIGHWAY 35- RLTHORNTON HEADED SOUND IN THE PEAK OF TRAFFIC IN THE FAST LANE (FAR LEFT HAND LANE) GOING ABOUT 35MILES AND CAR STOPS. MY FEET WAS PRESSED ON THE ACCELERATION BUT THE CAR WOULD NOT MOVE. NO ENGINE WARMING OR LIGHTS CAME ON. THE CARS BEHIND BE BEGAN TO SWERVE AND BRAKE TO KEEP FROM HITTING ME. THE ABRUPT ENGINE SHUT OFF  COULD HAVE CAUSED ACCIDENTS OR EVEN WORSE FATALITIES. (MY LIFE) BECAUSE THE CAR WAS UNMOVABLE AND FAILED TO START, 911 HAD TO BE CALLED FOR ASSISTANCE WITH GETTING ME OUT OF ARMS WAY OF OTHER DRIVERS AND ON THE RIGHT SIDE OF THE HIGHWAY. I CALLED THE DEALERSHIP, TO INFORM THEM OF THE MATTER. HAD THE CAR TOWED AT THE EXPENSE OF $120 DOLLARS.  2 DAYS HAVE PASSED AND MY CAR HASN'T BEEN LOOKED IT.  I WAS TOLD THAT THEY MIGHT GET TO MY CAR BY FRIDAY, 8/31 AND THAT NO RENTALS WERE AVAILABLE. MY BIGGEST CONCERNED IS THE SAFETY OF MY LIFE AND OTHERS. AFTER RESEARCHING AROUND IT APPEARS THAT OTHERS HAVE ALSO EXPERIENCED THIS PROBLEM. THE MUSTANG IS FORDS BIGGEST SELLER BUT CONSUMERS HAVE THE RIGHT TO KNOW OF ANY ISSUES SUCH AS THIS BEING REPORTED. WHY, BECAUSE LIVES MATTER.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11119344,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2017","dateComplaintFiled":"08/11/2018","vin":"1FA6P8CF4G5","components":"ELECTRICAL SYSTEM,SEAT BELTS,ENGINE","summary":"THE POWER WENT OUT WHILE THE ENGINE WAS RUNNING, WHILE MOVING STEERING WHEEL FROZE,,TOOK TO HAVE FIXED AND POWER TRAIN WAS DAMAGED FROM REPAIRS BUT TOLD IT WAS FIXED , BUT THE DASH SCREEN KEEPS GOING OUT. NOW 3 RECALLS 2 FOR SEATBELTS, FRONT AND BACK, AND THE COOLING SYSTEM IS BEING RECALLED FOR A HOSE OR SYSTEM MALFUNCTION THAT COULD CAUSE A FIRE . ALREADY HAD THE AIR ASSEMBLY FIXED , NOW THIS LATEST RECALL. ALL AROUND THIS IS AN UNSAFE CAR TO DRIVE, IT ONLY HAS 11,000 MILES ON IT AND IT HAS HAD MAJOR DEFECTS AND SEVER THINGS GO WRONG . IT'S A LEMON","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11112208,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/23/2018","dateComplaintFiled":"07/18/2018","vin":"1FA6PBAM4G5","components":"SUSPENSION,AIR BAGS,WHEELS","summary":"I HAVE HAD TWO COLLISION IN MY VEHICLE AND THE AIR BAGS DID NOT DEPLOY EITHER TIME.  BOTH WERE AT A RATE OF SPEED APPROXIMATELY 50 MPH.  ONE WAS A REAR END COLLISION THAT WAS ON THE DRIVERS SIDE REAR.  THE OTHER WAS TO THE DRIVER SIDE WHEEL AND LIGHT AREA.  THE REAR COLLISION I WAS IN MOTION ABOUT 10 MPH AND WAS STRUCK AT APPROX. 50 MPH.  THE FRONTAL COLLISION I WAS TRAVELING ABOUT 40 MPH AND WAS STRUCK MOVING AT APPROX. 40-50 MPH.  THIS COMPLAINT IS IN REGARDS TO THE FRONTAL COLLISION.  I HAVE PHOTOS BUT CANNOT GET THEM TO UPLOAD BUT PROVIDE THEM FOR FURTHER INVESTIGATION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11104982,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2018","dateComplaintFiled":"07/01/2018","vin":"1FA6P8TH7G5","components":"SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM","summary":"MY CAR KEEPS OVERHEATING AND CONSYMING TO MUCH OIL I CHECK IT EVERYDAY AND ITS A 2016 FORD MUSTAG ECOBOOST 2DR COUPE WITH ONLY 40000 MILES","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11091273,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2018","dateComplaintFiled":"05/01/2018","vin":"1FA6P8JZ1G5","components":"ENGINE","summary":"ON 4/28, 2018 WHILE DRIVING ON FLORIDA'S TURNPIKE AT 65 MPH WITHOUT WARNING THE CAR DECELERATED AND LOST POWER, GOING INTO LIMP MODE. LUCKILY NO ACCIDENT HAPPENED, BUT CLEARLY A SERIOUS SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11084463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2015","dateComplaintFiled":"04/10/2018","vin":"1FA6P8TH9G5","components":"AIR BAGS","summary":"I PURCHASED THIS VEHICLE IN DECEMBER 2015. I RECEIVED A NOTICE IN THE MAIL FROM FORD SHORTLY AFTER PURCHASE TELLING ME ABOUT THE DEFECTIVE AIR BAGS. I SHOULD HAVE BEEN ADVISED AT PURCHASE OF THIS DEFECT. I HAVE WAITED PATIENTLY FOR OVER TWO YEARS FOR A NOTICE TO TAKE MY CAR IN TO REPLACE THE AIR BAGS. I ASK AT EACH SERVICE AT THE DEALER AND RECEIVE THE SAME ANSWER: I MUST WAIT UNTIL FORD CONTACTS ME. THIS CAR IS MY WIFE'S PRIMARY WORK VEHICLE. I AM GUESSING THAT FORD WILL NEVER MAKE GOOD ON THEIR PROMISE TO REPLACE THESE DEFECTIVE AIR BAGS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11082268,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2018","dateComplaintFiled":"03/31/2018","vin":"1FA6P8AM7G5","components":"ELECTRICAL SYSTEM","summary":"BEFORE FEB 2017, SMELLED SMOKE IN VEHICLE, BUT WAS NOT AWARE THAT THIS ISSUE WAS POSSIBLY CONNECTED TO THE NEXT ISSUE.  IN FEB 2017, A/C WAS NOT WORKING AND SAW WHITE SMOKE.  TOOK VEHICLE TO DON DAVIS FORD IN ARLINGTON, TX AND THEY FOUND A LEAK NEW EVAPORATOR IN A/C.  THEY REPLACED HOSES UNDER THE WARRANTY.  MARCH 2018 I EXPERIENCED THE SAME ISSUE AND NOW NEED A NEW EVAPORATOR.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11080212,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2018","dateComplaintFiled":"03/19/2018","vin":"1FA6P8CF3G5","components":"POWER TRAIN","summary":"2016 FORD MUSTANG GT 6 SPEED MANUAL.  SHIFTING GEARS CLUTCH ALL THE WAY IN IT HAS A HARSH FEELING NOTCHY GOING INTO 1ST 2ND 3RD GEARS THE OTHER GEARS FEEL SMOOTH.   I HAVE TALKED TO ANOTHER GUY AND HIS ONLY HAS 2K MILES AND HE HAS THE SAME PROBLEM.  I LOVE THIS MUSTANG BUT THAT JUST MAKE IT NOT FUN TO DRIVE ANYMORE.  FORD NEEDS TO RECALL THIS PROBLEM ASAP.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11075134,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2016","dateComplaintFiled":"02/26/2018","vin":"","components":"ENGINE","summary":"REAR DIFFERENTIAL TRACTION CONTROL CLUTCH PACK FAILURE","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11063518,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2018","dateComplaintFiled":"01/18/2018","vin":"1FATP8EM7G5","components":"STRUCTURE","summary":"DURING FIRST LONG ROAD TRIP WITH NEWLY ACQUIRED CAR, BOTH THE DRIVER DOOR AND THE PASSENGER DOOR OPENED FROM LOCKED POSITION AT HIGHWAY SPEED A TOTAL OF SIX TIMES.  THE PASSENGER DOOR OPENED FOUR TIMES AND THE DRIVER DOOR TWO TIMES.  THESE OCCURRENCES WERE ON 1/13/2018 AND 1/14/2018 DURING AN 1,100 MILE TRIP FROM FLORIDA TO NEW YORK.  WITH EACH EPISODE THE DASHBOARD LIT WITH \"DOOR AJAR\" MESSAGE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11053847,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2016","dateComplaintFiled":"12/11/2017","vin":"1FA6P8CFXG5","components":"STRUCTURE","summary":"THE REAR DECK \"GT\" EMBLEM BROKE ON MY NEW CAR AND FELL OFF. I RETURNED IT TO THE DEALERSHIP TO HAVE IT REPLACED BECAUSE IT IS A NEW VEHICLE AND STILL UNDER WARRANTY. THE EMBLEM WAS REPLACED AS WELL AS THE BACK DECK LID AND THE REVERSE CAMERA BECAUSE IT IS ALL ONE PIECE. AS I LEFT I NOTICED THAT THE NEW DECK LID DID NOT SEAL PROPERLY AND WATER COULD GET IN MY TRUNK SO I RETURNED TO THE SERVICE SHOP. AT THAT TIME I WAS TOLD BY AN ASSOCIATE THAT AN UPDATE WAS MADE TO THE SERVICE MANUAL AND A NEW \"BUMPER PAD\" WAS REQUIRED TO BE ADDED UNDER THE DECK LID THAT WAS PREVENTING IT FROM CLOSING PROPERLY. I TOLD THEM IT WAS UNACCEPTABLE AND IT NEEDED TO BE FIXED. THEY CONTINUED TO EXPLAIN IT WAS A FACTORY CHANGE AND WAS CORRECTED EXACTLY HOW IT WAS SUPPOSED TO BE ACCORDING TO THE NEW MANUAL UPDATES. THE LARGER PROBLEM IS THAT I EXPLAINED TO THEM THAT I AM ACTIVE DUTY MILITARY AND WAS PICKING THE CAR UP TO DRIVE STRAIGHT TO MY NEW BASE. THEY STATED IT WAS NOT AN ISSUE AND I COULD HAVE MY LOCAL DEALER LOOK AT THE ITEM AND FIX IT UNDER WARRANTY. WELL, I AM NOW AT MY NEW LOCATION AND THE LOCAL DEALER STATED THERE IS NOT ANY UPDATES TO THE MANUAL FOR THEM TO ADD AN EXTRA BUFFER PAD AND THEY THE DECK LID THEY ADDED IS WARPED FROM THEM TRYING TO FORCE IT ON. HOWEVER, THE LOCAL DEALER CANNOT TOUCH IT BECAUSE IT WAS REPAIRED UNDER WARRANTY AT THE OTHER LOCATION AND THEY ARE RESPONSIBLE. NOW THEY WANT ME TO DRIVE IT BACK 490 MILES ONE WAY TO HAVE THEM FIX IT WHEN THEY FIRST LIED TO ME ABOUT WHAT WAS DONE AND THEN ALSO TOLD ME I COULD BRING IT TO A LOCAL SHOP BECAUSE THE MILITARY MOVED ME AND THE WARRANTY WOULD STILL COVER IT. THEY NEED TO PAY WHAT EVER THEY NEED TO THE LOCAL DEALER SO I CAN HAVE MY NEW CAR REPAIRED SINCE THEY MESSED IT UP AND THEN LIED TO ME. MALL OF GEORGIA FORD IS WHERE I PURCHASED IT AND THE SAME SERVICE DEPARTMENT THAT LIED TO ME.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11052709,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2017","dateComplaintFiled":"12/06/2017","vin":"1FATP8EM4G5","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE STARTING THE VEHICLE WITH THE AIR CONDITIONER ON, VAPORS ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO (FAIRWAY FORD, 2323 LAURENS ROAD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,600.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11047781,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2017","dateComplaintFiled":"11/21/2017","vin":"1ZVFT82H265","components":"AIR BAGS","summary":"FORD LINCOLN IN EL PASO, TX TELLS ME PARTS FOR MY DEFECTIVE AIR BAG IS NOT READY AFTER I GOT A NOTICE THAT SAYS THEY ARE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11032635,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2017","dateComplaintFiled":"10/10/2017","vin":"1FA6P8TH6G5","components":"ENGINE","summary":"CAR IN MOTION; ON 10/09/2017 -  I WAS DRIVING 80 MPH (WHICH IS THE LEGAL SPEED LIMIT), ON MAJOR TEXAS HIGHWAY 130 TOLL ROAD, ENGINE STALLED, CAR HARD TO CONTROL, DIFFICULT TO PULL OFF THE ROAD TO SAFETY. ATTEMPTED TO RESTART CAR SEVERAL TIMES, AFTER 7 OR 8 TIMES IT FINALLY STARTED. IT HAD A ROUGH IDLE, AND CONTINUED TO STALL OUT 6 MORE TIMES FOR THE REMAINING 30 MILES UNTIL I REACHED MY HOME. THERE ARE NO STORES, OR SAFE PLACES TO PULL OFF OF THE ROAD ON THIS TOLL ROAD, AND IT IS A VERY LONG STRETCH OF HIGHWAY TO BE LEFT STRANDED ON. I'VE CONTACTED FORD SERVICE AND THEY SAID THERE IS NOTHING THEY CAN DO, MY CAR IS A 2016 MUSTANG WHICH I BOUGHT BRAND NEW...","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11022810,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2017","dateComplaintFiled":"09/12/2017","vin":"","components":"STRUCTURE","summary":"THIS CAR WAS NEVER WRECKED AND HAD APPROXIMATELY 7,000 MILES ON IT WHILE DRIVING 70 MPH ON THE HIGHWAY, THE PASSENGER DOOR DISLODGED AND CAME HALFWAY OPEN. WITHIN 5 MILES, THE DRIVERS DOOR DID THE SAME EXACT THING.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11018793,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2017","dateComplaintFiled":"08/22/2017","vin":"1FA6P8THXG5","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, CARBON MONOXIDE ENTERED THE VEHICLE THROUGH THE AIR CONDITIONING VENTS, WHICH CAUSED THE CONTACT TO HAVE HEADACHES AND NAUSEA. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE FRIENDLY FORD OF CROSBY DEALER LOCATED AT 2425 US-90, CROSBY, TX 77532; (800) 568-9561 WHERE THE GAS KIT WAS REFILLED. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE ODOR WAS GETTING WORSE EVERY DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-568-9561 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER AND A CASE NUMBER 12966085 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 22,835.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11013463,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2017","dateComplaintFiled":"08/07/2017","vin":"1FA6P8CF2G5","components":"STEERING","summary":"HAVE HAD ISSUES THAT THE CAR DRIFTS TO THE RIGHT ACROSS LANES UNDER ANY AMOUNTS OF ACCELERATION OR SPEEDS. ONE TIRE HAD GONE COMPLETELY WARN OVER THE COURSE OF SEVERAL MONTHS WHILE THE PROBLEM WAS MOST NOTICEABLE. AFTER NEW TIRES WERE PUT ON THE PROBLEM SWITCHED ITSELF TO STEERING TO THE LEFT INSTEAD. THE SUSPENSION AND STEERING COMPONENTS WERE INSPECTED AS WELL AS TIRE ALIGNMENT. NO MECHANICAL ISSUES HAVE BEEN FOUND. TO JUSTIFY THE CARS BEHAVIOR I WAS INSTEAD FALSELY ACCUSED OF MISHANDLING THE CAR ON NUMEROUS OCCASIONS AND PROVIDED PAPERWORK THAT CLAIMED IT WAS NORMAL FOR FORDS WITH ELECTRONIC POWER STEERING (EPAS/PDC) TO DRIFT AROUND THE ROAD ON THEIR OWN AND THAT IT WAS NOT A SAFETY CONCERN. THIS IS ONE OF FOUR COMPLAINTS WITH THIS CAR THAT HAVE NOT BEEN RESOLVED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11013468,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2016","dateComplaintFiled":"08/07/2017","vin":"1FA6P8CF2G5","components":"POWER TRAIN","summary":"SINCE I HAVE PURCHASED THE CAR WITH 300 MILES I HAD TO TAKE THE VEHICLE IN BECAUSE THE TRANSMISSION WAS AT TIMES, HARD TO SHIFT, WOULD GRIND A GEAR. LOCKED ME OUT OF A GEAR, AND IN GENERAL CAN SHAKE AND PRODUCE LOUD THUMPING NOISES WHEN ENGAGING GEARS WHILE SITTING AT A STANDSTILL OR EVEN WHILE DRIVING DOWN THE ROAD. I WAS TOLD AT THE TIME THAT THIS WAS NORMAL BEHAVIOR. I HAD TEST DROVE MORE THAN ONE CAR BEFORE PURCHASING THIS ONE. NONE OF THE OTHERS BEHAVED THIS WAY. I HAVE DONE MORE RESEARCH AND DISCOVERED THAT THIS IS A VERY INTERMITTENT ISSUE BETWEEN BUILDS OF THE TRANSMISSION. I TOOK IT IN AGAIN FOR SERVICE. THEY HAD REMOVED THE TRANSMISSION AND SERVICED SOME PARTS. UPON GETTING THE CAR BACK IT ALMOST IMMEDIATELY WENT BACK TO DOING THE SAME THING. THIS IS NOT A BIG SAFETY CONCERN, BUT COULD CAUSE BIGGER AND MORE EXPENSIVE ISSUES DOWN THE ROAD DEPENDING ON WHAT IS HAPPENING TO THE TRANSMISSION. THIS IS ONE OF FOUR COMPLAINTS I HAVE WITH THIS PARTICULAR VEHICLE THAT HAVE NOT BEEN RESOLVED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11013474,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2017","dateComplaintFiled":"08/07/2017","vin":"1FA6P8CF2G5","components":"ELECTRICAL SYSTEM","summary":"AFTER ABOUT 8 MONTHS OF PURCHASE OF THIS VEHICLE THE BACKUP CAMERA BEGAN TO ACT UP. THE CAMERA WOULD OCCASIONALLY GO TO STATIC OR A COMPLETELY BLACK SCREEN. I HAD FINALLY MANAGED TO HAVE TAKEN A VIDEO AND PRODUCED IT FOR THE MECHANIC TO SEE. THEY SAID THAT THEY COULD NOT RECREATE THE ISSUE SO THEY HAD BLAMED THE PROBLEM ON THE HEAT. WHILE I AGREE IT IS HOT IN THE STATE OF ARIZONA, THIS IS SOMETHING THAT SHOULD HAVE BEEN SORTED OUT DURING THE DEVELOPMENT CYCLES OF THE VEHICLE AND THE CAMERA. ARIZONA THE LAST I CHECKED IS A PART OF THE UNITED STATES WHERE FORD EXISTS AS A COMPANY AND ROAD TESTS VEHICLES ON ACCOUNT OF THE HEAT. THESE ARE SITUATIONS THAT SHOULD HAVE BEEN FIGURED OUT ALREADY. YOU ARE NOT EXPECTED TO RELY ON BACKUP CAMERAS, BUT IN A VEHICLE LIKE THIS IT IS AN IMPORTANT WAY OF BEING ABLE TO SEE OUT THE BACK OF THE CAR AND IS A PREMIUM ITEM. THIS IS ONE OF FOUR COMPLAINTS I HAVE HAD ABOUT THIS VEHICLE THAT HAVE NOT BEEN RESOLVED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11013479,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2017","dateComplaintFiled":"08/07/2017","vin":"1FA6P8CF2G5","components":"SERVICE BRAKES","summary":"I WAS DRIVING ON THE ROAD AND NOTICED MY PARKING BRAKE INDICATOR FLASHING. I DISCOVERED THAT IT WAS THE PARKING BRAKE HANDLE THAT WAS MOVING FREELY WAS BOUNCING AROUND ENOUGH NEAR THE PARKING BRAKE ENGAGEMENT POINT TO TURN ON THE LIGHT. I TOOK THE CAR IN FOR SERVICE. I WAS TOLD THAT IT WAS NORMAL AND THAT THEY TIGHTENED SOMETHING BUT IT DID NOT RESOLVE THE PROBLEM. THE CORRECT FIX INVOLVES REMOVING THE CENTER CONSOLE TO GET ACCESS TO THE ADJUSTMENT FOR THE BRAKE CABLES. THIS HAS NOT BEEN COMPLETED YET. THIS IS ONE OF FOUR PROBLEMS I HAVE HAD WITH THIS VEHICLE THAT HAVE NOT BEEN RESOLVED. THIS IS SOMEWHAT A SAFETY CONCERN. DEPENDING ON HOW LOOSE THIS IS, PARKING ON A SLOPE COULD FIND THE CAR IN A PREDICAMENT WHERE IT COULD GET LOOSE AND ROLL AWAY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11010334,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2017","dateComplaintFiled":"07/24/2017","vin":"1FATP8UH1G5","components":"POWER TRAIN","summary":"CLUNKING IN SHIFTING AUTOMATIC TRANSMISSION.  LOAD CLUNK IN REAR OF CAR WHEN ACCELERATING FROM STANDING STOP. PROBLEM APPEARED AT 4,500 MILES ON NEW VEHICLE.  FORD ATTEMPTED TO FIX, TOOK 3 VISITS AND OVER ONE MONTH.  PROBLEM STILL REMAINS.  FORD NOW TELLS ME CLUNKING IS NORMAL.  I AM AFRAID THE CAR IS NOT SAFE TO DRIVE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11010351,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2017","dateComplaintFiled":"07/24/2017","vin":"1FATP8UH1G5","components":"POWER TRAIN","summary":"CLUNKING WHEN SHIFTING.  THIS APPEARS TO BE WIDESPREAD ON 2015, 2016, AND 2017 FORD MUSTANGS.  AFTER PROBLEM APPEARS, FORD TELLS CONSUMER IT IS NORMAL.  FROM INTERNET RESEARCH, THIS PROBLEM IS WIDESPREAD AND FORD IS NOT ADDRESSING IT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11006567,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2017","dateComplaintFiled":"07/20/2017","vin":"1FA6P8CF1G5","components":"STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I WAS DRIVING MY 2016 MUSTANG GT BASE MODEL DOWN A STRAIGHT ROAD WITH THE TRACTION CONTROL \"ON\" AND THE CAR RANDOMLY LOCKED ALL OF THE WHEELS AND TURNED SIDEWAYS INTO ONCOMING TRAFFIC AND ONLY STOPPING WHEN I HIT A CURB. WHILE SLIDING THERE WAS NO THROTTLE OR BRAKE CONTROL BECAUSE THE TRACTION SYSTEM LOCKED ALL FOUR WHEELS. I WENT TO THE FORD DEALER PREVIOUS TO THIS INSTANCE TO COMPLAIN THAT THE FRONT SUSPENSION WAS NOISY AND THE VEHICLE WAS HARD TO CONTROL ON CERTAIN ROAD SURFACES AND IT FELT VERY UNSAFE. AFTER GIVING THEM THIS INFORMATION THEY SCHEDULED ME FOR AN APPOINTMENT A WEEK LATER AND LET ME DRIVE OFF. SUBSEQUENT TO SAY, THE VEHICLE TOTALLY LOST CONTROL 3 DAYS BEFORE THE APPOINTMENT. ROAD SURFACE WAS DRY, IT WAS SUNNY 94 DEGREES AND I WAS TRAVELING AT 40MPH ON A STRAIGHT ROAD AND MY VEHICLE HAS 26K MILES. THE NOISE AND CONTROL ISSUE WAS MINISCULE BUT EXISTENT ON THE VEHICLE AT 14K MILES AND ONLY KEPT GETTING WORSE. I NOTIFIED THE DEALER OF THE POSSIBILITY  OF A SAFETY ISSUE BECAUSE OF THE CIRCUMSTANCES AND THEY WERE VERY DEFENSIVE AND MORE CONCERNED ABOUT CHARGING ME FOR THE DAMAGES THAT RESULTED FROM THE VEHICLE MALFUNCTION. I REQUESTED THAT THE COMPUTER LOGS BE PRESERVED AND SENT TO FORD AS IT MAY BE A SAFETY ISSUE AND I WAS TOLD THAT THEY WOULD CHARGE ME EXTRA FOR THAT AND THAT IT WOULD BE QUITE EXPENSIVE AS TO DISCOURAGE ME FROM REPORTING IT. I RETAINED A PRINTOUT OF MY INITIAL COMPLAINT THAT WAS DOCUMENTED AT THE DEALER UPON MY INITIAL VISIT. VEHICLE IS CURRENTLY UNDER FACTORY WARRANTY AND IS BEING DIAGNOSED FOR THE FRONT SUSPENSION NOISE ISSUE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":11006120,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2016","dateComplaintFiled":"07/18/2017","vin":"1FA6P8AM1G5","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"PURCHASE DATE 4-16.  EIGHT DOCUMENTED VISITS TO DEALER/REPAIR.  OTHER VISITS WHERE SERVICE ADVISER SAID TO RETURN WHEN SYSTEM FAILURES WERE HAPPENING, AS PROBLEM WOULD RESOLVE BEFORE I ARRIVED AT SERVICE. RE WATER INSIDE, DRIVER DOOR ISSUES, SYNC, CAMERA/STEREO  ELECTRICAL ISSUES INCLUDE DOORS WILL NOT UNLOCK AT TIMES, TAKES MULTIPLE ATTEMPTS TO BE GRANTED ACCESS INTO CAR, THUS CAUSING SAFETY CONCERN. SYNC GOES OUT FAIRLY REGULARLY INCLUDING PHONE FUNCTION, BACK UP CAMERA, STEREO. CURRENTLY IN SHOP AGAIN SINCE 7-3-17 @ 9 AM.(16 CONSECUTIVE DAYS THIS TRIP). SAFETY CONCERN OF  MOST IMPORTANCE TO ME IS THE FACT THAT CAR HAS LOST POWER MULTIPLE TIMES ON HIGHWAY AND THANKFULLY HAS NOT YET BEEN IN A MAJOR ACCIDENT. QUICK REFLEXES OF DRIVERS BEHIND ME ARE ONLY REASONS THAT ACCIDENTS HAVE BEEN AVOIDED THUS FAR. I AM TOLD BY DEALER THAT THIS IS A THROTTLE BODY MALFUNCTION. THROTTLE BODY HAS BEEN REPROGRAMMED AFTER A NEAR REAR END ACCIDENT ( HIGHWAY/ INTERSECTION/TURN). THROTTLE BODY WENT OUT WITH NO WARNING CAR INSTANTLY DECELERATED WITH NO ACCELERATION CAPABILITY. ONE WEEK LATER THROTTLE BODY FAILS AGAIN CAUSING A NEAR ACCIDENT THAT WOULD HAVE BEEN FATAL IN NATURE DUE TO THE SPEED OF TRAFFIC ON HIGHWAY. MY 7 YEA OLD WAS IN REAR SEAT. MY CHILDREN ARE NO LONGER FOR ANY REASON ALLOWED IN THE VEHICLE SINCE OCTOBER 2016.  THROTTLE BODY HAS YET AGAIN BEEN REPLACED JUNE 2017.  THIRD ATTEMPT TO REPAIR THIS CAR WITH NO INDICATION THAT THIS IS A REPAIR, IT SEEMS TO BE MERELY A REPAIR ATTEMPT AS THIS PROCESS OF ATTEMPTED REPAIRS HAS CAUSED 3 NEAR REAR ACCIDENTS. THIS CAR HAS PROVEN ITSELF TO BE A DANGER ON THE ROAD AND A MAJOR SAFETY HAZARD FOR ANYONE INSIDE OR OUTSIDE OF THIS VEHICLE WHILE IT IS IN MOTION. LOW MILEAGE IS INDICATOR OF HOW UNTRUSTWORTHY VEHICLE IS TO ME.  IT IS ONLY DRIVEN BY ME, NO PASSENGERS ALLOWED. ONLY DRIVEN IF ANOTHER CAR CAN NOT BE BORROWED.  UNRESOLVED ISSUES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10993082,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/19/2017","dateComplaintFiled":"06/04/2017","vin":"1FA6P8AMXG5","components":"AIR BAGS","summary":"I WAS IN A WRECK THAT TOTALED MY VEHICLE. ALL AIRBAGS DEPLOYED EXCEPT DRIVER SIDE STEERING WHEEL. CAUSING EXTENSIVE DAMAGE TO MY NOSE. HAD STITCHES, BROKEN NOSE. ALREADY HAVE HAD ONE SURGERY AND STILL HAVE TO HAVE ONE MORE. I WAS ON A A REGULAR STREET AND SWERVED A DEER AND HIT AN EMBANKMENT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10991787,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2015","dateComplaintFiled":"05/26/2017","vin":"1FA6P8AM8G5","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHENEVER THE CONTACT SHIFTED GEARS, A PINGING METAL SOUND WAS HEARD. THE CONTACT TOOK THE VEHICLE TO THE TOWN AND COUNTRY FORD DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT AND THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. ..UPDATED 07/31/17 *BF    *CN","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10979819,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2017","dateComplaintFiled":"04/21/2017","vin":"1FATP8UH9G5","components":"UNKNOWN OR OTHER","summary":"DRIVESHAFT VIBRATION GETS WORSE WHEN GOING OVER 45 MILES EVEN WORSE GOING 80","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10979419,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2017","dateComplaintFiled":"04/20/2017","vin":"1FA6P8CF2G5","components":"ENGINE","summary":"TAKATA RECALL. THE ISSUE WITH MY CAR IS THAT THE ENGINE IS SHUTTING OFF WHILE COMING TO A STOP. WHETHER THE CLUTCH IS ENGAGED ALL THE WAY OR IF IT'S JUST IN NEUTRAL. SUDDENLY THE RPM'S JUST DROP TO ZERO AND I WOULD HAVE TO RESTART THE CAR AGAIN BY HITTING THE START ENGINE BUTTON. THIS HAD HAPPENED MULTIPLE TIMES IN THE PAST FEW COUPLE OF MONTHS. OTHER THAN THAT THE CAR STILL RUNS SMOOTH AND EVERYTHING ELSE IS FINE. I HAVE ALMOST 18000 MILES ON IT. I REALLY HOPE FORD COULD FIGURE OUT WHAT THE PROBLEMS IS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10979004,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2017","dateComplaintFiled":"04/18/2017","vin":"1FA6P8JZ7G5","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIE ROD ASSEMBLY FAILED WHILE THE DRIVER TURNED AT LOW SPEEDS, AND THE VEHICLE ABRUPTLY VIBRATED AND SHOOK. THE DRIVER WAS ABLE TO PULL THE VEHICLE OVER ONTO THE ROAD SHOULDER. THE CONTACT PLACED THE VEHICLE INTO REVERSE. WHILE REVERSING, THE FRONT PASSENGER SIDE TIRE SEPARATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE LOWER TIE ROD ASSEMBLY BOLT FAILED. THE BOLT WAS NOT SECURELY FASTENED AND THREADED THE TIE ROD ASSEMBLY, WHICH CAUSED THE TIRE TO SEPARATE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 409.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10972250,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2017","dateComplaintFiled":"04/13/2017","vin":"1FA6P8J6G55","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"ENGINE OIL COOLER TUBE ASSEMBLIES LEAK  BROUGHT THE CAR TO THE DEALER TWICE PROBLEM NOT FIXED, YESTERDAY 4/12/17 BROUGHT THE CAR AGAIN FOR THE SAME PROBLEM, THE SERVICE DEPARTMENT IS SAYING THE COUJLD NOT FINISH THE JOB TODAY AND WANTS TO KEEP THE CAR OVER THE WEEKEND FOR FURTHER REPAIRS. WE PAID GOOD MONEY FOR THIS CAR, WE WANT TO USE  THE CAR INSTEAD OF HAVING THE CAR I N THE REPAIR SHOP!","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10971517,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/26/2017","dateComplaintFiled":"04/09/2017","vin":"1FA6P8TH9G5","components":"AIR BAGS","summary":"I BOUGHT A 2016 FORD MUSTANG IN APRIL 2016 ITS A GREAT CAR. I HAD AN ACCIDENT AND THE AIR BAGS GOT DEPLOYED LUCKILY NOTHING HAPPENED TO ME.  THE VEHICLE WAS REPAIRED AT RUSSELL AND SMITH COLLISION CENTER IN HOUSTON,TX FOR 51 DAYS AT A COST OF 18000$ (CAR COST 34000$).  ON THE 26TH OF MARCH 2017 A GUY SKIPPED A RED SIGNAL AND CAME INTO THE MIDDLE OF AN INTERSECTION SO I HAD TO CRASH INTO HIM AT A SPEED OF 50 MPH. THIS TIME NO AIRBAGS GOT DEPLOYED . ITS ONLY BY GODS GRACE THAT I AM NOT HARMED.   I TRIED COMPLAINING TO PEOPLE AT FORD BUT ALL I AM GETTING IS A RUN AROUND FROM THEIR CUSTOMER CARE REPRESENTATIVES. ALL I WANT TO KNOW WHY MY DRIVER AIRBAG DID NOT DEPLOY EVEN AT THAT SPEED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10969443,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2016","dateComplaintFiled":"03/30/2017","vin":"1FA6P8AM9G5","components":"POWER TRAIN","summary":"ELECTRONIC THROTTLE BODY BROKE, WAS FIXED BY DEALERSHIP AND WAS INFORMED THAT THE ORIGINAL THAT IS BEING PUT ON 4 MODELS FROM FORD HAVE FAULTY ONES, BUT SINCE ONLY 5,000-8,000 HAVE BROKEN, THERE WAS NO NEED FOR A FULL SCALE RECALL. I PULLED OUT IN TRAFFIC AND LOST ALL POWER, ONLY 1.5 MONTHS AFTER I DROVE OFF THE LOT WITH A BRAND NEW CAR.... YES IT IS MAJOR","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10960234,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2016","dateComplaintFiled":"03/12/2017","vin":"1FA6P8JZ8G5","components":"POWER TRAIN","summary":"RECALL ISSUED, TOLD NOT TO DRIVE. SITTING WITH CAR FOR MONTHS NO EXTENSION OF WARRANTY, NOT DRIVEABLE","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10957465,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2017","dateComplaintFiled":"02/28/2017","vin":"1FA6P8TH5G5","components":"STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"WHILE DRIVING IN FORWARD AND BACKING UP VEHICLE COMPLETE LOSS OF ELECTRIC POWER STEERING. INCLUDING WARNING CEL FOR SERVICE ADVANCTRAC, HILL ASSIST  N/A AND TRACTION CONTROL. THIS HAS OCCURRED ON MULTIPLE OCCASIONS AND HAS BEEN TAKE TO DEALERSHIP MULTIPLE TIMES. THE LOSS OF POWER STEERING IS EXTREMELY DANGEROUS AND ALMOST IMPOSSIBLE TO CONTROL VEHICLE. 3 TIMES ON CITY STREETS WHILE TURNING AND 4 TIMES ON DRIVEWAY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10954386,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2017","dateComplaintFiled":"02/13/2017","vin":"1FA6P8AM9G5","components":"AIR BAGS","summary":"I HAVE SOME SERIOUS CONCERNS ABOUT THE SAFETY RATINGS, SPECIFICALLY THE 2 STAR RATING AFTER THE CRASH TESTS CONDUCTED BY THE EUROPEAN NCAP AND THE AUSTRALIAN ANCAP. THESE CRASH TESTS SHOW THAT THE FRONT AIRBAGS DID NOT INFLATE SUFFICIENTLY TO AVOID HEAD INJURIES. WHEN I WAS FIRST TEST DRIVING THE 2016 MUSTANG, THE WINDOW STICKER HAD A 5 STAR SAFETY RATING BY THE NHTSA.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10945505,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2017","dateComplaintFiled":"01/16/2017","vin":"1FA6P8AM4G5","components":"ELECTRICAL SYSTEM","summary":"FORD INTELLIGENCE/NOT SO INTELLIGENT    THIS MORNING I WAS PUTTING MY 2 YEAR OLD CHILD IN HER CAR SEAT AS I NORMALLY DO WITH THE CAR STARTED AND I PLACED MY PURSE AND THE KEYS IN THE FRONT SEAT OF THE CAR. AFTER SECURING MY CHILD I CLOSED THE DOOR TO WALK AROUND AND GET IN AND THE DOORS WERE LOCKED. MY CAR WAS RUNNING AND MY 2 YEAR OLD BABY WAS FRANTICALLY SCREAMING IN THE BACK SEAT OF THE CAR. WHY DID THIS HAPPEN? WHEN I CONTACTED FORD, THEY SAID THE CAR WAS NOT SUPPOSED TO LOCK WITH THE KEYS INSIDE, SO WHY DID IT HAPPEN?","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10928863,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2015","dateComplaintFiled":"11/30/2016","vin":"1ZVBP8FF9E5","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10927199,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2016","dateComplaintFiled":"11/21/2016","vin":"1FA6P8CF7G5","components":"SERVICE BRAKES","summary":"PARKING BRAKE ENGAGEMENT/ADJUSTMENT    THE EMERGENCY BRAKE DOES NO ENGAGE WHEN THE HANDLE IS PULLED UP DUE TO A SLACK IN THE CABLE LINE OF ABOUT 2 INCHES. THIS CAUSES AN ISSUE DRIVING AS THE SENSOR IS ENGAGED AND CAN CAUSE CRUISE CONTROL TO TURN OFF.  ALSO, IT BECOMES A RISK PARKING THE CAR ON A HILL SINCE YOU HAVE TO PULLED THE HANDLE ALL THE WAY UP FOR PROPER TENSION ON THE BRAKE LINE CABLE.     THE OTHER ISSUE IS THIS CABLE CAN COME LOOSE RESULTING IN LOST OF THE EMERGENCY BRAKE FUNCTION. ALSO, IT CAN CAUSE VIBRATION AND RATTLING SINCE THE CABLE MOUNT AND BOLTING CAN MOVE AGAINST THE TRANSMISSION CASING.     FORD SHOULD CREATE A TSB FOR THIS ISSUE AND NOTIFY DEALERS TO LOOK FOR IT DURING REGULAR MAINTENANCE SINCE MULTIPLE USERS HAVE HAD THIS ON INTERNET FORUMS.  1)HTTP://WWW.MUSTANG6G.COM/FORUMS/SHOWTHREAD.PHP?T=25204&HIGHLIGHT=BRAKE  2)HTTP://WWW.MUSTANG6G.COM/FORUMS/SHOWTHREAD.PHP?T=54010&HIGHLIGHT=PARKING+BRAKE","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10925676,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2016","dateComplaintFiled":"11/13/2016","vin":"1FA6P8TH8G5","components":"TIRES","summary":"GOODYEAR EAGLE F1 ASYMMETRIC ALL SEASON TIRE BLEW OUT WHILE DRIVING DOWN WINCHESTER ROAD IN TEMECULA, CA AT 45 MPH AROUND 6:45PM. THERE WAS A LOUD POP, FOLLOWED BY THE TPS WARNING THAT THE REAR PASSENGER TIRE HAD 1 PSI OF AIR LEFT. THE CAR WAS BROUGHT TO A STOP ON THE SIDE OF THE ROAD IMMEDIATELY. AFTER BEING TOWED FROM THE SIDE OF THE ROAD AND IT WAS DISCOVERED UPON INSPECTION THAT THE INNER SIDE WALL HAD FAILED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"},{"type":"Tire","productYear":"9999","productMake":"GOODYEAR","productModel":"EAGLE F1 ALL SEASON","size":"275/40ZR17","manufacturer":"Goodyear Tire & Rubber Company"}]},{"odiNumber":10925691,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2016","dateComplaintFiled":"11/13/2016","vin":"1FA6P8AM6G5","components":"ENGINE","summary":"ROUGH IDLE WITH NO THROTTLE CONTROL WHILE IN DRIVE. ENGINE DIED AND WOULDN'T RESTART.  WAS TAKEN INTO FORD FOR SIMILAR PROBLEM A FEW MONTHS AGO AND I REPORTED IT HERE.  THE FIRST REPAIR WAS RECORDED AS A DEFECTIVE THROTTLE BODY. THIS CAR IS NOT SAFE!","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10918938,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2016","dateComplaintFiled":"10/25/2016","vin":"1FA6P8JZ0G5","components":"ENGINE","summary":"IT HAS A LITTLE OVER 5000 MILES ON IT AND IT IS USING OIL EXCESSIVELY. IT IS USING A QUART OF OIL EVERY 600-900 MILES AND IS GETTING WORSE. I HAVE BROUGHT IN TO FORD TWICE. BOTH TIMES THEY SAID I WOULD NEED A NEW ENGINE. BUT, I JUST RECEIVED A CALL FROM THEM LAST FRIDAY ON 10-21-16 AND THEY SAID THEY ARE NOT GOING TO BE PUTTING A NEW ENGINE IN THE CAR AS THEY FEAR THE NEW ENGINE WILL DO THE SAME THING. THEY SAID THEY \"MAY HAVE A FIX NEXT SPRING.\" I CALLED FORD CUSTOMER SERVICE AND THEIR REGIONAL REP CALLED ME BACK. SHE ONLY OFFERED ME A MAINTENANCE PLAN FOR FREE OIL CHANGES. THIS IS WORTHLESS TO ME AND MY CURRENT PROBLEM AS IT DOESN'T NEED OIL CHANGES AND DOES NOTHING TO ADDRESS THE PROBLEM. SINCE THEY ADMIT THEY HAVE A PROBLEM WITH THE ENGINE AND HAVE NO REPAIR FOR IT, I ASKED THEM TO BUY THE CAR BACK. THEY REFUSED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10909404,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2016","dateComplaintFiled":"09/23/2016","vin":"1FA6PMAM1G5","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"I BOUGHT A NEW 2016 MUSTANG IN APRIL. I WAS DRIVING  UPHILL AT 40 MPH. ALL OF THE SUDDEN THE ENGINE CUT OFF. WHEN THE ENGINE WENT OFF A LARGE WRENCH CAME UP ON THE DISPLAY AND IT SAID SEE MANUAL.   I TRIED PRESSING THE START BUTTON BUT IT WOULD NOT START. I HAD TO COME TO A COMPLETE STOP, PUT THE CAR IN PARK AND THEN WAS ABLE TO RESTART IT.   THIS COULD EASILY LEAD TO DEATH! IF THIS WOULD HAPPEN ON THE BELTWAY OR I-95 I COULD GET KILLED. THE CAR DIDN'T OVERHEAT AND ALL THE GAUGES SHOWED NORMAL. NOW I AM AFRAID TO EVEN DRIVE IT; I DON'T WANT TO BE KILLED OR KILL SOMEONE IF THE ENGINE STOPS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10908341,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2016","dateComplaintFiled":"09/20/2016","vin":"1FA6P8AM5G5","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"TAKATA RECALL I BEEN DEALING WITH A ELECTRICAL PROBLEM WITH MY CAR AND ITS BRAND NEW. EVERY TIME I GET IN THE CAR AND TURN IT ON AND DRIVE FOR ABOUT 5 MINUTES MY MUSIC TURNS OFF AND SHOWS THE HORSE SYMBOL DISPLAYED ON THE SCREEN AND IT COMES BACK ON 10 MINUTES LATER. BUT THEN SOMETIMES IT DOES THAT AND THEN THE DISPLAY SCREEN TURNS BLACK AND I CAN'T TURN ON THE RADIO OR ANYTHING. AND THAT LAST FOR A FEW HOURS OR SO.. IT'S REALLY GETTING ANNOYING AND SOMETHING NEEDS TO BE DONE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10904251,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2016","dateComplaintFiled":"09/06/2016","vin":"1FA6P8JZ0G5","components":"POWER TRAIN","summary":"TRANSMISSION OVERHEATS RESULTING IN LOSS OF POWER AND REDUCED RPM. THE LOSS OF POWER IS COMPUTER CONTROLLED. WHEN THE TRANSMISSION HITS A CERTAIN TEMPERATURE THE COMPUTER REDUCES THE ENGINE POWER AND RPM. THIS IS DOCUMENTED BY MY FORD DEALER BY FINDING TRANSMISSION OVERHEAT CODES WHEN THE CARS COMPUTER IS SCANNED. LOSS OF POWER IS A DANGEROUS SITUATION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10899067,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2016","dateComplaintFiled":"08/28/2016","vin":"FA6P8AM6G52","components":"POWER TRAIN,ENGINE","summary":"THE CAR SUDDENLY LOST POWER AND NO ACCELERATION WAS POSSIBLE. THE TROUBLE LIGHT CAME ON.  CAR WOULD ONLY ROLL AT 10MPH WITH ENGINE POWER. THE GAS PEDAL WOULD NOT CONTROL THE MOTOR SPEED. CAR WOULD NOT SHIFT.  THIS HAPPENED WHEN I JUST PULLED IN TO A PARKING LOT. I WAS ABLE TO USE THE EMERGENCY FLASHERS TO GET THE CAR HOME USING SIDE STREETS AT 10MPH. LAST YEAR A GUY IN HIS 2015 MUSTANG ASKED ME IF I HAD THIS PROBLEM AS HE EXPLAINED THE SAME SITUATION WHEN I ALSO OWNED A 2015 MUSTANG.  I DIDN'T HAVE THAT WITH THE 2015, BUT I JUST BOUGHT IT WHEN WE TALKED. I KNOW WHAT HE MEANS NOW. AS MY 2016 DID WHAT HIS 2015 DID WITH A LOSS OF POWER.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10898131,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2016","dateComplaintFiled":"08/24/2016","vin":"1FA6P8CF5G5","components":"WHEELS","summary":"THE VEHICLE HAS APPROXIMATELY 1000 MILES ON THE ODOMETER.  IN AN EFFORT TO RECTIFY SQUEALING BRAKES, I CHECKED EACH LUG NUT TO ENSURE THEY WERE TIGHTENED TO FACTORY SPECIFICATION.  ALL TWENTY (4 WHEELS WITH 5 LUG NUTS EACH) WERE ONLY TIGHTENED TO APPROXIMATELY 90FT-LBS OF TORQUE.  FORD SPECIFIES IN THE OWNERS MANUAL THAT LUG NUTS BE TORQUED TO 150FT-LBS.  I USED TWO DIFFERENT STYLES OF TORQUE WRENCH TO CONDUCT MY TEST.  ONE TYPE WAS USED TO LOOSEN TEN LUG NUTS AND ANOTHER WAS USED TO LOOSEN THE REMAINING TEN.  MY INTENT WAS TO RULE OUT ANY GROSS ERROR IN TORQUE READINGS.  TO MY KNOWLEDGE THE WHEELS HAVE NEVER BEEN REMOVED FROM THE VEHICLE, THEREFORE I SEE THREE POSSIBILITIES: THE DEALER REMOVED THE WHEELS FOR SOME REASON AND DID NOT TORQUE TO SPECIFICATION OR THE LUG NUTS ARE LOOSENING THEMSELVES EVENLY OR THEY WERE NOT TORQUED TO SPECIFICATION FROM THE FACTORY.  I FEEL THE MOST LIKELY SCENARIO IS THAT THEY WERE NOT TORQUED TO SPECIFICATION FROM THE FACTORY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10896468,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2016","dateComplaintFiled":"08/16/2016","vin":"1FA6P8AM4G5","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"DURING NORMAL DRIVING DURING 5PM TRAFFIC, THE CAR SHUDDERED, A WRENCH ICON CAME ON THE SCREEN, THE CAR LOST POWER AND WOULD NOT ACCELERATE. THE VEHICLE WAS IN MOTION AT THE TIME ON A 4 LANE ROAD WITH MULTIPLE OTHER VEHICLES IN CLOSE PROXIMITY. AFTER PULLING OVER AND SHUTTING THE ENGINE OFF AND ON 2-3 TIMES, I WAS ABLE TO DRIVE APPROXIMATELY 2 MILES TO DEALERSHIP. SERVICE DEPARTMENT SEEMS TO THINK IT IS A DEFECTIVE ELECTRONIC THROTTLE BODY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10892823,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2016","dateComplaintFiled":"08/03/2016","vin":"1FA6P8AM6G5","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"I JUST PURCHASED MY BRAND NEW 2016 MUSTANG LESS THAN 6 MONTHS AGO AND HAVE ALREADY BEEN HAVING ISSUES WITH IT. I WAS STATIONARY WAITING AT THE STOP LIGHT AND SHIFTED INTO 1ST GEAR 3 TIMES AND MY CAR WOULDN'T BUDGE. I TURNED OFF THE ENGINE AND RESTARTED IT TO MOVE IT OUT OF THE STREET. THE ENGINE LIGHT CAME ON BRIEFLY THEN SHUT OFF. A WEEK LATER I WAS DRIVING APPROXIMATELY 60 MILES PER HOUR ON THE FREEWAY  AND MY VEHICLE SUDDENLY STALLED WITH NO WARNING. I DO NOT REMEMBER THE ENGINE LIGHT BEING ON THIS TIME. I JUST TOOK MY CAR INTO THE DEALER AND THEY SAID IT WAS A BAD THROTTLE BODY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10892954,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2016","dateComplaintFiled":"08/03/2016","vin":"1FATP8EM5G5","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE DRIVING 50 MPH, THE VEHICLE SLOWED DOWN TO 2 MPH. THE SERVICE LIGHT ILLUMINATED AND THE VEHICLE WAS TOWED TO A DEALER. THE TOW TRUCK DRIVER STATED THAT THE FAILURE MAY BE DUE TO THE FUEL LINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,814.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10885426,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2016","dateComplaintFiled":"07/18/2016","vin":"1FA6P8THXG5","components":"POWER TRAIN","summary":"NEW VEHICLE LESS THAN 500 MILES. BAD VIBRATION WHILE DRIVING AT HIGHWAY SPEEDS.  THE VIBRATION STARTS AT AROUND 60 MPH AND IS PRESENT ALL THE WAY BEYOND 80 MPH.  THE VIBRATION CAN BE FELT INSIDE THE VEHICLE AND ALSO THROUGH THE STEERING.  FORD RE-BALANCED THE TIRES AND ALSO REPLACED THE DRIVESHAFT, BUT VIBRATION STILL PERSISTS.   FROM OTHER SOURCES IN THE INTERNET IT LOOKS LIKE THIS IS A PROBLEM WHICH IS NOT UNCOMMON ON MUSTANGS AND FORD SEEMS TO REFUSE TO ACKNOWLEDGE THE ISSUE.  SINCE THIS OCCURS AT HIGHWAY SPEEDS AND SEEMS TO BE COMING IN FROM THE DRIVETRAIN  MAKES THIS ISSUE SCARY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10883348,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2016","dateComplaintFiled":"07/07/2016","vin":"1FATP8EM7G5","components":"POWER TRAIN","summary":"I WAS DRIVING ON LOCAL CITY ROADS.  I HAD JUST TURNED AT A LIGHT ONTO A 4 LANE ROAD ACCELERATING AT A NORMAL RATE DUE TO HEAVY TRAFFIC.  THE WRENCH INDICATOR CAME ON AND I LOST ALL POWER.  LUCKILY, I WAS IN THE RIGHT LANE AND WAS ABLE TO COAST INTO A PARKING LOT.  THE DEALERSHIP STATES THAT IT'S THE THROTTLE BODY AND WILL TAKE AT LEAST A WEEK TO GET THE PART IN.  THIS IS RIDICULOUS FOR A CAR WITH LESS THAN 5000 MILES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10877035,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2016","dateComplaintFiled":"06/27/2016","vin":"1FA6P8AM8G5","components":"POWER TRAIN","summary":"ENGINE STALLED OUT ON TWICE ON HIGHWAY AND LOCAL ROAD. WRENCH SYMBOL APPEARED ON DASH BOARD AND MESSAGE SAYING \"SEE MANUAL\" THEN CHECK ENGINE LIGHT CAME ON.  LUCKILY I WAS ABLE TO GET HOME SAFELY. HAD TO HAVE IT TOWED TO LOCAL FORD DEALER AND THE THROTTLE BODY HAD TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10876260,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2016","dateComplaintFiled":"06/23/2016","vin":"1FA6P8AM5G5","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"WHILE DRIVING IN RUSH HOUR TRAFFIC ON MY WAY TO WORK, I ATTEMPTED TO CHANGE LANES, BUT THE CAR STALLED AND STARTED FLASHING THE MESSAGE \"SEE MANUAL\".  THANKFULLY, I WAS ABLE TO NAVIGATE AT A VERY REDUCED SPEED (MORE LIKE A COAST)  INTO A GAS STATION PARKING LOT.  THE CAR IS ONLY SIX (6) MONTHS OLD WITH A LITTLE OVER 8,000 MILES. I HAD TO HAVE IT TOWED INTO THE DEALERSHIP WHERE IT WAS DETERMINED THAT A NEW THROTTLE BODY WAS NEEDED.  I AM VERY DISAPPOINTED IN FORD AS I LEARNED THAT  THE THROTTLE BODIES HAVE BEEN GOING OUT FOR YEARS IN MANY OF THE FORD MODELS AND STILL THE SAME PROBLEMATIC THROTTLE BODIES ARE BEING INSTALLED INTO NEW VEHICLES.  I AM THANKFUL THAT I HAD ALREADY EXITED THE INTERSTATE WHEN THIS HAPPENED BECAUSE THE OUTCOME MIGHT HAVE BEEN VERY BAD HAD I BEEN TRAVELING AT 70 MPH WHEN THIS OCCURRED. FORD REALLY SHOULD LOOK INTO INSTALLING BETTER THROTTLE BODIES ONTO THEIR VEHICLES BEFORE SOMEONE IS SERIOUSLY INJURED OR EVEN KILLED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10875824,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2016","dateComplaintFiled":"06/22/2016","vin":"1FA6P8CF9G5","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"SITTING AT A STOP LIGHT, COMPUTER SYSTEM INSIDE CAR SHUTS OFF BUT CAR IS STILL RUNNING. COULD NOT TURN CAR OFF OR OPEN THE DOORS. AFTER HITTING THE UNLOCK BUTTON SEVERAL TIMES I REALIZED I WAS LOCKED IN THE CAR. AFTER ABOUT 10 SECONDS, THE SYSTEM REBOOTED ITSELF AND STARTING BLINKING ERROR CODES. 37 CODES TO BE EXACT. THIS IS A SAFETY ISSUE, IF THERE WOULD HAVE BEEN AN ACCIDENT THE PERSON INSIDE THE CAR COULD NOT GET OUT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10873634,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2016","dateComplaintFiled":"06/10/2016","vin":"1FA6P8AM5G5","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"LOST POWER IN INSANELY BUSY IRVING/DALLAS INTERSECTION NEAR MAJOR HIGHWAY - COULD HAVE BEEN A HUGE ACCIDENT!     5400 PLUS MILES. FORD 2016 MUSTANG, V6    FROM A STANDING POSITION, SECOND CAR IN LINE AT RED LIGHT. LIGHT CHANGES, TRAFFIC STARTS TO MOVE, I STEPPED ON GAS AND NOTHING! HAD TO CREEP ACROSS TWO LANES OF BUSY TRAFFIC AND LIMP UP ONTO A SIDEWALK AS THAT THERE WAS NO BREAKDOWN SHOULDER. THAN GOD THE CURB WAS ABOUT 2 TO 3 INCHES HIGH.     WRENCH ICON ON DASH: \"SEE MANUAL\". TURNED ENGINE OFF AND BACK ON - RPMS SURGED TO THE RED AND THEN DROPPED TO BELOW 1000. TRIED THE OFF/ON THING ABOUT 3 TIMES - SAME RESULTS. ENGINE WAS CHUGGING, MISSING, EVEN EXHAUST WAS CHUGGING LIKE SOME OLD JALOPY!     CHECKED THE ELECTRONIC GAUGE READINGS - EVERYTHING WAS NORMAL EXCEPT THE VACUUM PRESSURE - IT WAS BETWEEN 5 AND 0!     AFTER SEVERAL CALLS TO DEALERSHIP, FORD ROADSIDE ASSIST AND TOW COMPANY; TURNED CAR OFF AGAIN - 30 SECONDS TO A MINUTE LATER, RESTARTED IT - AND IT WAS RUNNING PERFECT - ENGINE LIGHT HOWEVER WAS ON. VACUUM LEVEL WAS RUNNING BETWEEN 17 AND 20.     TOWED TO DEALERSHIP; IT'S A WEEK NOW AND I HAVE JUST LEARNED FROM THEM THAT IT'S THE THROTTLE BODY.     WAS TOLD THAT \"FORD HAD A BAD BATCH OF THESE\" ON THIS ENGINE SIZE (V6). THE PART IS ON BACK ORDER. THE DEALERSHIP SERVICE REP STATED IT'S TAKEN AS LONG AS A \"COUPLE OF MONTHS\" BUT FORD IS GETTING FASTER AT GETTING THE PART OUT, SO IT COULD BE A WEEK TO TWO WEEKS TO GET IT IN.     I HAVE SEEN REPORTS OF THIS SAME ISSUE ON CARCOMPLAINTS.COM FOR EXPLORERS - FROM JUN 5TH 2016 - STATING THAT FORD HAD 7000 THROTTLE BODIES ON BACK ORDER!    THIS IS AN EXCEPTIONALLY DANGEROUS SITUATION WITH THESE THINGS LOSING POWER LIKE THIS ON HIGHWAYS AND IN MAJOR TRAFFIC.    FORD NEEDS TO ISSUE A RECALL ON THIS THROTTLE BODY!","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10870551,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2016","dateComplaintFiled":"05/24/2016","vin":"1FA6P8CF6G5","components":"POWER TRAIN","summary":"6 SPEED MANUAL TRANSMISSION; CLUNKS, GRINDS AND DIFFICULT TO ENGAGE IN 1ST-4TH GEARS, HAPPENS UNDER ALL DRIVING CONDITIONS. MANUFACTURER REFUSES TO ADDRESS UNDERLYING CAUSE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10870098,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2016","dateComplaintFiled":"05/20/2016","vin":"1FA6P8AM4G5","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE DRIVING 45 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE ENGINE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 7,800.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10862337,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2016","dateComplaintFiled":"04/30/2016","vin":"1FA6P8AMOG5","components":"POWER TRAIN","summary":"MY NEW 2016 MUSTANG V6 HAS SEVERE VIBRATION WHILE DRIVING AT MOST SPEEDS. THE DEALER SERVICE DEPT. DETERMINED THE PROBLEM WAS A FAULTY DRIVE SHAFT AND REPLACED IT TWICE AND INDEXED THE SECOND ONE AFTER INSTALLATION.  THE CAR STILL VIBRATES. THE TIRES WERE ROAD FORCED BALANCED AND ROTATED AND THE VIBRATION IS STILL HAPPENING. THIS LEADS ME AND OTHER PROFESSIONALS TO CONCLUDE THAT THERE MAY BE OTHER MALFUNCTIONING PARTS OR A POSSIBLE DESIGN FLAW IN THE DRIVE LINE WHICH I BELIEVE FORD MOTOR COMPANY KNOWS ABOUT. THE VIBRATION IS FELT THROUGH THE CAR AND THE REAR MIRROR IMAGE IS BLURRED WHILE DRIVING. A FORD CUSTOMER SERVICE REP. HAS TOLD ME THIS VIBRATION IS \"NORMAL\" AND \"NO REPAIR IS NEEDED\". THEY REFUSE TO INVESTIGATE THE CAUSE FURTHER OR FIX THIS DEFECT.  I WONDER, IF IT IS NORMAL WHY DID THEY TRY TO FIX IT TWICE. IT APPEARS THIS IS A COMMON PROBLEM WITH THESE CARS OR IF THEY WERE DESIGNED  SO A VIBRATION CAN SHAKE YOUR BODY WHILE DRIVING, AS THE CUSTOMER SERVICE REP IS IMPLYING, THEN THE CONSUMER SHOULD BE MADE AWARE OR NOTIFIED OF THIS VIBRATION CHARACTERISTIC BEFORE PURCHASING. NOTE, THAT WHILE THE SERVICE DEPT. WAS ATTEMPTING TO DIAGNOSE THE PROBLEM THE SHOP FOREMAN TOLD ME HE DROVE FOUR NEW CARS FROM THEIR STOCK AND FOUND 3 OF THEM TO HAVE THIS VIBRATION DEFECT. NOW IN MY VEHICLE IT APPEARS THAT THE VIBRATION IS CAUSING THE REAR AXLE DIFFERENTIAL SEAL TO START LEAKING. I WOULD LIKE TO SUGGEST THAT A INVESTIGATION BE STARTED INTO THIS MATTER TO DETERMINE THE EXTENT OR NUMBER OF VEHICLES THAT ARE EXPERIENCING THIS SENSATION.  REGARDLESS FORD MOTOR COMPANY SHOULD BE MADE TO FIX THESE DEFECT ON ALL VEHICLES AFFECTED OR REFUND THE CONSUMERS THE PURCHASED PRICE OF THE VEHICLE IF THEY CANNOT FIX IT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10850540,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2016","dateComplaintFiled":"03/19/2016","vin":"1FA6P8CF7G5","components":"AIR BAGS","summary":"STEERING WHEEL AIR BAG LIGHT ON AND APPARENTLY NO REPLACEMENT BAGS AVAILABLE","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10826040,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2016","dateComplaintFiled":"02/14/2016","vin":"1FA6P8TH8G5","components":"STEERING,WHEELS","summary":"TEMPORARY LOSS OF CONTROL OF VEHICLE DUE TO SHAKING, POPPING, VIBRATION AND LOUD NOISE FROM STEERING ASSEMBLY, CAR WHEELS AND STEERING WHEEL WHEN INITIATING INITIAL MOVEMENT OF VEHICLE FROM A COLD CONDITION (STARTUP FROM A COLD/PARKED STATE).  THIS HAS HAPPENED REPEATEDLY ON AN INTERMITTENT BASIS IN THE FOUR MONTHS THAT I HAVE OWNED THIS VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]},{"odiNumber":10822563,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/22/2016","dateComplaintFiled":"01/27/2016","vin":"","components":"AIR BAGS,SEAT BELTS","summary":"I WAS INVOLVED IN AN INCIDENT WHERE A DEER JUMPED OUT IN FRONT OF ME. I SWERVED AND MY CAR WENT THROUGH A BRICK MAILBOX. MY AIRBAGS TOOK A WHILE TO COME OUT, BUT WHEN THEY DID I WAS BURNED AND BLISTERED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]}]}