{"count":94,"message":"Results returned successfully","results":[{"odiNumber":11746751,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2026","dateComplaintFiled":"06/26/2026","vin":"1GKKNKLA3LZ","components":"POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"I believe my car should be included in this recall. I've had the dealer check and they say it's nothing wrong with my car.  2020 GMC Acadia Fuel Pump Recall GMC has announced that 2781 vehicles have been affected by a Fuel Pump recall.  General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.  Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.  2020 GMC Acadia Recall Fuel Pump GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11745760,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2026","dateComplaintFiled":"06/22/2026","vin":"1GKKNRLS2LZ","components":"POWER TRAIN,ENGINE","summary":"Thermostat and cooling sensor went out on my car. GMC issued a special coverage bulletin for 2021 Acadia since it's a widespread issue but not the 2020 (mine) which is also a widespread issue looking online. The repair is over $1000 and should be covered!","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11741177,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"05/31/2026","vin":"1GKKNRLS2LZ","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Thermostat issue causing check engine light as well as steering assist to be turned off. Fan constantly runs.  Reset code and immediately is fine again for anywhere from a day to weeks but then happens again. Car is just out of warranty but seems to be common occurrence as there is a service bulletin for the 2021 model","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11738492,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/18/2026","vin":"1GKKNXLS2LZ","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE","summary":"Back up camera randomly stops working (black screen-completely gone, or blue screen). Dash will randomly dim on its own and does not go back to normal unless car is shut off and turned back on. adaptive cruise control will disengage for no apparent reason. stabilitrak will flash on screen but no other indicators or reasons; nothing happens with car. Occasionally the blind spot mirror lights will not light up when vehicle is present.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11736892,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2026","dateComplaintFiled":"05/10/2026","vin":"1GKKNULS2LZ","components":"ENGINE","summary":"Coolant temperature sensor failed - it is still in the engine.  the fan stays on high all the time.  And the AC does not want to turn on.  The car is extremely hot to drive in during the summer months.  I have to transport persons who are seniors and in their mid 80s.  It is not safe to drive this car in the summer. I can't tell if its over heating or what is happening. The coolant temperature gauge does not work.  The dealer said my car is out of warranty and that the AC will not start until the sensor is replaced.  I said that it has less than 50,000 miles.  They will not help me.  The vehicle has not been inspected anyone other than the service mechanic.  The engine light start coming on about a month ago.  I drove first to an autoparts store to see if they could help. this is the first time I learned that it could be a bad sensor.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11736917,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"05/10/2026","vin":"1GKKNPLS1LZ","components":"ENGINE","summary":"A common issue in GMC vehicles (particularly 2017\u20132020 Acadias) is a \"Steering Assist Reduced\" warning message triggered by a failed engine coolant thermostat that gets stuck open. This causes the engine to run too cold (P0128 code), causing the computer to reduce steering assist (which is dangerous) and run fans on high, also the air conditioner fails.    I have seen many complaints about this and it seems to be a manufacturers problem.  GMC put out a repair bulletin for the 2021 models with this issue.  It's time to address these other years.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11734822,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"04/30/2026","vin":"1GKKNLLS2LZ","components":"ELECTRICAL SYSTEM","summary":"My backup camera does not work when engaged in reverse, causes the radio to turn off and on.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11734889,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2026","dateComplaintFiled":"04/30/2026","vin":"1GKKNXLS4LZ","components":"STEERING,FUEL SYSTEM, GASOLINE,ENGINE","summary":"The contact owns a 2020 GMC Acadia. The contact stated that while driving the vehicle, it stalled after initially adding fuel. Even though the reading indicated there was 1/8 of a tank of fuel. The fuel gauge failed to move. The thermostat was stuck open. The electric steering was not working properly. The engine light was illuminated. The traction control was turned off. The contact stated that the failure was related to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline). The contact stated that he was a master mechanic. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called two other local dealers, Tadd Jenkins Chevy\u00a0409 Farnsworth Way, Rigby, ID 83442, and Smith Chevrolet. Address: 3477 Pioneer Dr Suite 200, Idaho Falls, ID 83402. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 61,699.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11732081,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2026","dateComplaintFiled":"04/18/2026","vin":"1GKKNRL41LZ","components":"ELECTRICAL SYSTEM","summary":"My infotainment screen just has lines on it. I am the second owner of this vehicle. It just stopped working on day and has not come back. I cannot use my back up camera system now either. I have read where this has been an issue with the 2020 model and a possible crimping in the wiring system. I am wondering if this is the issue here. The car has been in no accidents under my ownership.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11731342,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2026","dateComplaintFiled":"04/15/2026","vin":"1GKKNULS2LZ","components":"STEERING,UNKNOWN OR OTHER","summary":"I bought the car at the end of October 2025, so it was always cold till last month. Last month the first day it\u2019s warm I get a warning saying my steering assist has been limited with a code saying the thermostat needs replacing as well as the sensor. This is a known issue with these vehicles and now I have to pay $1500 out of pocket to have fixed because my limited warranty expired 2 weeks before it was warm enough to trip the codes. This is ridiculous especially seeing as I am disabled and can\u2019t afford an extra $1500 after spending $7000 for the down payment!","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11729759,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2026","dateComplaintFiled":"04/07/2026","vin":"1GKKNMLS2LZ","components":"UNKNOWN OR OTHER","summary":"While idling, my vehicle has a strong exhaust smell inside the cabin.  Per the GM Dealer, this is due to faulty flex hose.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11729140,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2025","dateComplaintFiled":"04/04/2026","vin":"1GKKNRLS5LZ","components":"STEERING,POWER TRAIN","summary":"Thermostat","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11724868,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2026","dateComplaintFiled":"03/17/2026","vin":"1GKKNXLS3LZ","components":"STEERING,ELECTRICAL SYSTEM","summary":"The contact owns a 2020 GMC Acadia. The contact stated that the AC was inoperable. The message \u201cDriving Assist Reduced - Drive with Care\u201d was displayed. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the battery needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the battery. While driving, the message \"Driving Assist Reduced\" was displayed. The contact was concerned about driving the vehicle due to the failure of the steering wheel. The contact stated that the failure was related to GM Special Coverage: N252508350. There were four attempts to contact the manufacturer, but there was no response. The failure mileage was approximately 47,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11724282,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2026","dateComplaintFiled":"03/14/2026","vin":"1gkknpls3lz","components":"SERVICE BRAKES","summary":"On multiple occasions the car will suddenly brake or like throw on the parking brake and stop suddenly no warning","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11724079,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2026","dateComplaintFiled":"03/13/2026","vin":"1GKKNML42LZ","components":"STEERING,ELECTRICAL SYSTEM","summary":"My 2020 GMC Acadia slt has a a warning message that pops up on the dash display which reads power steering operating at reduced assistance. Please proceed with extreme caution. At high speeds the wheel kinda pulls and is loose for handling. It also atfff conley buick out by the conley buick sericexx2020 acadias. I don't not54\u2074 lower rates of speed becomes extremely hard to maneuver . Almost zero ability to turn the steering wheel. I'm disabled and really can't afford the costly repair. It seems to be a very dangerous problem and well known to compromise ones ability to control the 2020 Acadia danalis. I had my suv ckd out at conley buick the results were power steering module needs to be replaced. When driving down the road the steering becomes dangerously loose especially","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11722457,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2026","dateComplaintFiled":"03/06/2026","vin":"1GKKNXLS8LZ","components":"ENGINE","summary":"Check engine light codes: P01F0; P0128 Engine coolant thermostat opening at a lower temperature than intended.  Replace thermostat.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11722466,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2025","dateComplaintFiled":"03/06/2026","vin":"1GKKNXLS8LZ","components":"POWER TRAIN","summary":"The torque converter in the transmission has been vibrating for over a year now. I can imagine it is causing more damage to the rest of the transmission. Now I can feel the shifting starting to get rough, loss of power, and dark transmission fluid. I had the problem confirmed with an independent service center. There have been no warning lamps as of yet. But it's only a matter of time that I will need a torque converter replacement and/or full transmission replacement.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11722524,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2026","dateComplaintFiled":"03/06/2026","vin":"1GKKNRLS1LZ","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2020 GMC Acadia. The contact stated that the doors failed to open from outside the vehicle while using the key fob or while attempting to open the doors manually. The contact entered the vehicle from the rear hatch door and discovered that the door lock and unlock buttons were inoperable. The contact pulled the door handle to manually open the door from the inside. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 68,140.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11718069,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2026","dateComplaintFiled":"02/15/2026","vin":"1GKKNULS3LZ","components":"STEERING","summary":"Reduced steering assist came up on screen then as we went a few more miles the tire pressure on right front dropping like crazy for no reason on screen in vehicle stopped looked at tire no issues.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11717530,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2026","dateComplaintFiled":"02/12/2026","vin":"1GKKNRLS4LZ","components":"ENGINE","summary":"Failed component was thermostat and I do not have possession of it.  Over several months, I would receive infrequent and unrepeatable messages of \"steering assist reduced\" and my temp gauge would drop all the way to the cold side.  No other recorded codes were being set after frequent trips to Autozone for verification and there were no check engine light warnings.  No other signs of vehicle malfunctioning were present either.  Recently, a code was finally set P01F0, so I had something tangible to take into shop as the prior condition was not repeatable.  Hoping it was only the coolant temperature sensor, then ultimately learned the thermostat had failed - the much more expensive repair option.  Seeing this complaint relatively frequently with the 3.6L engine on NHTSA.  Plus, the tech says he has changed at least 100 of these - Acadias, Traverses, Enclaves, etc., any GM product with this engine and poor design/position for the thermostat.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11717537,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2026","dateComplaintFiled":"02/12/2026","vin":"1GKKNRLS4LZ","components":"ENGINE","summary":"Rear heater line leak detected during evaluation of engine code P01F0 and empty expansion tank was noted.  There was never any puddle in my garage prior to the incident, and nothing detected after the fact either.  Pictures included demonstrate a leak at the double-crimp near the farthest rear point of the vehicle.  The other hose behind the drip photo was also leaking at the crimp under the secondary piece of hose insulation.    The design of the system requires replacement of the entire heater line assembly (4 pipes, associated hoses and fittings) traversing the entire length of the vehicle.  I was told this is a dealer-only part.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11714468,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"01/30/2026","vin":"1GKKNLLS9LZ","components":"ELECTRICAL SYSTEM","summary":"After heavy rain or a carwash, the door locks and lift gate don't work from key fob. And the vehicle says no remote detected and has trouble starting. After a day or two they start working again. It caused U0422 (invalid data received from body control module). On forums it says it can be water leaking into the vehicle and shorting out the BMC from either the HVAC drain or a weatherstrip somewhere. Now my rear passenger door locks don't work at all. Dealer wants to replace the actuators but can't find the root cause of the problem. Issue has been going on for over a year now.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11704049,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"12/09/2025","vin":"1GKKNRLS6LZ","components":"ENGINE","summary":"Engine coolant thermostat failed under 55,000 miles and had to have it repaired on my 2020 Acadia. The 2021 Acadia has a recall on the thermostat.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11702024,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2025","dateComplaintFiled":"11/29/2025","vin":"1GKKNPLS1LZ","components":"FORWARD COLLISION AVOIDANCE","summary":"My front camera that detects the front collision and helps with adaptive cruise control just went dark. I thought maybe it would reset after turning engine off and restarting it, but it didn\u2019t help. Not sure what happened.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11701183,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2025","dateComplaintFiled":"11/24/2025","vin":"1GKKNPLS2LZ","components":"STEERING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"1. Shift to Park failure, P0700/P187e  internal sensor, causing me to have to get a rebuilt transmission. 10/2025 2. Transmission shudder/hard-shifting ongoing 2022-2025   3. Coolant/thermostat issues. Steering Assist Reduced\" message, fans stay on HIGH, no AC, engine temp on ZERO ongoing since 2024 3. Start/Stop button failure multiple times (replaced 3 times) 4. Rack and pinion/steering gear (would not return/ got stuck while turning) got new rack and pinion 2023 5. Water pump leaking, replaced 4/2024 6. Since 2023, have had ongoing \u201cTiming OVER ADVANCED\u201d, warning issues since 2023.  This is TOO MUCH for a New car!!!  I\u2019ve owned MANY cars and NEVER had this many issues!!!  There appears to be multiple design flaws with this model and similar models!","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11701097,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2025","dateComplaintFiled":"11/23/2025","vin":"1GKKNKLS8LZ","components":"STEERING,ENGINE","summary":"Steering Assist reduced drive with care message. This is an extremely common issue and should be a recall. ALOT of people including my dealer service advisor has this issue with their vehicle this message comes up fans kick on high a/c stops working and temp gauge stops working. It can be reset by unplugging battery or clearing the code.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11700749,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"11/21/2025","vin":"1gkknxlsxlz","components":"STEERING,ENGINE","summary":"The \"Steering Assist is Reduced\" warning came on the same time the engine thermostat display stopped working.  Then the check engine light came on the same time the AC stopped working.   At first I thought maybe it was just the battery, so I had that changed out.  But the \"Steering Assist\" warning continued and the engine thermostat display was still stuck on \"Cold\" no matter what (note: the oil temp display still worked fine).  Looking in to the problem, apparently a defective Engine Thermostat is a pretty common issue with this vehicle.  Why isn't there already a recall on this?  The risk of engine overheating is HUGE and dangerous.  I called GMC and they want to charge and arm and a leg to fix it (the car has 47000 miles so is just out of warranty).   I don't want to wait until there is an accident to have something done about this.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11698525,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2025","dateComplaintFiled":"11/10/2025","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2020 GMC Acadia. While the vehicle was at the dealer for maintenance, the contact was informed that the radiator was leaking and needed to be replaced. In addition, the contact was advised that there was coolant intrusion. The contact stated that it was not specified if the coolant intrusion had gone into the engine. No warning lights were illuminated. The vehicle was not repaired due to the cost. The contact was informed that the fueling system needed cleaning service, as well as the brake fluid and transmission fluid needed to be serviced. The vehicle was taken to several independent mechanics, and no leaks were found with the radiator. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11697288,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2024","dateComplaintFiled":"11/03/2025","vin":"1GKKNXLS5LZ","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"I own a 2020 GMC Acadia that has experienced multiple major mechanical failures within one year. In January 2025, at around 74,000 miles, the transmission failed completely with no warning or clear indication of what was wrong. The vehicle suddenly lost power while driving, creating a safety risk for me and my child. I was quoted around $12,000 for the transmission replacement initially before getting GM involved. GM covered all but approximately $3,600 out of pocket for me and also covered 100% of the timing cover replacement, which was found to be defective during the same repair.  Now, at about 84,000 miles, the thermostat has failed, triggering the check engine light. This repair has not yet been completed and is estimated at around $1,500. My dealership informed me they keep thermostat parts in stock because this failure is so common on Acadias. There were no warning lamps or symptoms before any of these failures occurred.  All repairs and diagnostics\u2014including the current issue\u2014were done at the same GMC dealership where I\u2019ve always had my vehicle serviced on time. I\u2019ve been a loyal customer and maintain my vehicle according to the recommended schedule. Despite that, I have faced repeated high-cost repairs on a 5-year-old vehicle with relatively low mileage, which has been financially and emotionally overwhelming\u2014especially as a parent who recently lost employment.  Having the transmission, timing cover, and now thermostat all fail in such a short time clearly raises concerns about the reliability, safety, and manufacturing quality of the 2020 GMC Acadia\u2019s powertrain and engine systems. Given that GM has already covered most of the transmission and timing cover repairs and dealerships acknowledge frequent thermostat failures, this appears to be a systemic defect that warrants formal investigation.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11689632,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"09/25/2025","vin":"1GKKNKLS0LZ","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"Vehicle will shutter or buck at variable speeds like,  35-38 mph, 40-45 mph and so on.  if I take my foot of the gas and reapply it will shutter buck again at almost any speed. I took it to a mechanic and there are no codes, no check engine light. Shop recommended changing the  transmission fluid so we did. Car still responds the same way, shutters and bucks when reapplying fuel pedal or slow acceleration.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11688919,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2025","dateComplaintFiled":"09/22/2025","vin":"1GKKNULS3LZ","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The contact stated that while his wife was driving at an undisclosed speed at an intersection, the failure recurred, and the vehicle stopped in the middle of the intersection. The vehicle failed to restart, and the driver was unable to pull over to the side of the road. The vehicle was towed to an unknown dealer, but was not diagnosed because the contact declined to pay the diagnostic test cost. The vehicle was then towed to the dealer where it was purchased, and the fuel pump module was replaced; however, the failure recurred 2-3 months later. The contact stated that the vehicle had failed to start. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11687173,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"09/14/2025","vin":"1GKKNLLS4LZ","components":"POWER TRAIN,ENGINE","summary":"My 2020 GMC Acadia has experienced significant transmission issues, including [slipping / shuddering / \u201cService Transmission\u201d warnings / loss of drive]. The problem has been diagnosed as a torque converter/transmission failure.  GM has acknowledged known defects and issued recalls for 2019\u20132020 Acadia transmissions related to missing bolts in the start-stop accumulator endcap, which can cause fluid leaks and lead to torque converter/transmission failure. Many other owners have reported similar transmission issues, suggesting a systemic defect with the 9-speed transmission used in these vehicles.  Despite these known issues, GM has declined to provide assistance with repairs. This failure compromises the safe operation of the vehicle, and I believe it warrants further investigation and potential recall.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11685679,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"09/08/2025","vin":"1GKKNXLS3LZ","components":"ENGINE","summary":"I'm not sure of the exact sequence of events here, but there are multiple exhaust leaks. One is a crack somewhere in the catalytic converter that is now leaking exhaust from the back of the engine into the passenger compartment. The other leak is at the point of a bracket which fastens the two front exhaust pipes together. At the time we first noticed an exhaust leak sound upon cold start, there were are around 58,000 miles on the car. Now a month later there are still less than 60,000 miles on the car. The dealership originally estimated repair costs to replace the catalytic converter and two front pipes at $3,200. When I had another service garage look at the problem, they asked why the GMC dealer wasn't willing to replace the catalytic converter under the 80,000 mile / 8 year warranty. When I raised this with the dealership, they said this was a \"gray area\" becasue they believe what happened was that the exhaust bracket at the front pipes failed first, which then caused the catalytic converter to crack. Ultimately, they indicated they would be willing to pay parts and labor related to the catalytic converter (approx $2,000) if we paid the other $1,200 to cover the front pipes. What I don't understand is why, when both Chevrolet and Buick have extended their front pipe warranties on comparable model years of the Chevy Traverse and Buick Enclave, which use the exact same part numbers for the catalytic converters and pipes to 150,000 miles/15 years, why GMC has not offered the same special coverage on the Acadia. Regardless of which cracked first, the front pipe bracket or the catalytic converter, there is likely an engine vibration/movement issue that casues the cracks, giving rise to exhaust venting into the passenger compartment. Since we have yet to be able to schedule the repair (catalytic converter was on back order), we can now only drive the vehicle with the windows down to lessen the exhaust smell. The Acadia deserves a Special Coverage Advisory on this.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11679487,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2025","dateComplaintFiled":"08/09/2025","vin":"1GKKNXLS2LZ","components":"POWER TRAIN,ENGINE","summary":"Car keeps throwing Poo14 code for VVt sensor, I\u2019ve replaced the sensors and checked wiring on the side of the road and no damage found, went online and read multiple complaints and recalls on the same issue I\u2019m having with my car. I enter my vin and no recalls have been found. I have a 2020 gmc Acadia Denali 3.6l v6. As well and the rear view camera cutting in and out multiple times anlmost causing an wreck. and a system update didn\u2019t fix the issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11677981,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2025","dateComplaintFiled":"08/02/2025","vin":"1GKKNRLSXLZ","components":"POWER TRAIN","summary":"Valve body car would not go in park","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11659505,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2025","dateComplaintFiled":"05/07/2025","vin":"1GKKNPLSXLZ","components":"STEERING,ELECTRICAL SYSTEM","summary":"An error pops on the dash that says steering assist is reduced-drive with care, and the thermostat gauge does not work, nor does the air conditioner and the vehicle fan under the hood is extremely loud. This has been happening intermittently since September 2024. Basic research on the Internet is showing many people have the same issue with these vehicles. Further research suggests possible vehicle computer system issues. I don't know why there isn't a recall already.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11658163,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2024","dateComplaintFiled":"05/01/2025","vin":"1GKKNKLA8LZ","components":"UNKNOWN OR OTHER","summary":"Heater Core broken","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11658259,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2025","dateComplaintFiled":"05/01/2025","vin":"1GKKNLLS4LZ","components":"UNKNOWN OR OTHER,ENGINE","summary":"While i was driving a code came on my dashboard that read \"Steering assist is reduced drive with care\". Soon after my check engine light came on.  I pulled over not knowing what was happening. I took it to the garage to have it looked at and the mechanic stated that there are over 1000 gmc customers with this same issue and that the thermostat is stuck open.  Which may cause major malfunction or even blow the engine.  I looked up recalls for my vehicle and there are none but gmc issued a recall on other vehicles for this same issue. How do I get help here?","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11655015,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2025","dateComplaintFiled":"04/16/2025","vin":"1GKKNKLS9LZ","components":"STEERING","summary":"Power steering system fails intermittently. Power steering goes and comes back on without warning, causing the driver to oversteer the vehicle. Mechanic performed software update, which did not fix the problem and told me the power steering module needs to be replaced, which would be over $1,000 for the part, plus labor and re-alignment. Additionally, the replacement power steering module is not currently available - it is on backorder.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11650043,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2025","dateComplaintFiled":"03/24/2025","vin":"1GKKNKLS1LZ","components":"POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"The vehicle stalls when air start kicks on so when stopped auto stop kick on and when your ready to go the go stalls to turn back on. I have also lost power to the car randomly.   Power train issue on car keeps coming on with engine light. I have taken to dealer when car was under warranty and they were very dismissive to my issue.  They changed some sensor under warranty  And they said the issue was fixed.  But the issue remains and it\u2019s causing several issues to the car with  Also a fueling code to the engine light","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11647126,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2025","dateComplaintFiled":"03/08/2025","vin":null,"components":"SEAT BELTS,FUEL/PROPULSION SYSTEM","summary":"Unknown","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11646575,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2025","dateComplaintFiled":"03/05/2025","vin":"1GKKNPLS1LZ","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"When it rains(or car wash) my power locks don't work. I get locked out of my car. My car reset itself in the middle of an intersection(like I turned it off and back on again). One of my gauges is always not working. The sunroof doesn't work right. Water is getting in the electrical area somehow. I've taken it to two chevrolet dealerships, but no help.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11636824,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"01/18/2025","vin":"1GKKNMLS1LZ","components":"POWER TRAIN,ENGINE","summary":"Transmission Control Value issues. I was driving my car and RPM spiked up high and I coasted and there was no acceleration the rear wheel tires locked up and I felt a jerk. Placed the vehicle in park and pulled hand gear shifter into Drive and the vehicle shifted back into park by itself. Same thing happened on placing the vehicle in reverse. Like the car had a mindset of its own. Luckily I was only going 20 miles per hour this could have been a fatality. This vehicle is not on the recall list. It should be because they use all the same parts.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11635749,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"01/13/2025","vin":"1GKKNULS9LZ","components":"Carry Handle, Shell, Base","summary":"While trying to reinstall the evenflo car seat, the latch to lock the car seat into place failed. The metal on the car seat is broken. The car seat has been used in the vehicle for less than a year, and if I had not noticed this upon trying to move the car seat it could have caused a serious injury should my child have been involved in an accident.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"},{"type":"Child Seat","productYear":"9999","productMake":"EVENFLO","productModel":"REVOLVE360 SLIM","manufacturer":"Evenflo Company, Inc."}]},{"odiNumber":11629160,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/06/2024","vin":"1GKKNXLS0LZ","components":"POWER TRAIN","summary":"The contact owns a 2020 GMC Acadia. The contact stated while stopped at a traffic light and depressing the accelerator pedal after the light had changed, the vehicle hesitated and then lurched forward. The contact stated that an unknown warning light was illuminated. The contact stated that while driving at an undisclosed speed, the vehicle was vibrating abnormally. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online but found no recall related to the failure. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11627362,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2024","dateComplaintFiled":"11/25/2024","vin":"1GKKNPLS6LZ","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The electrical, engine, and A/C systems failed. First our A/C stopped blowing cold. A warning light came up and said that driver assist was not working properly, and temperature gauge went all the way down to cold and did not move after that. It appears 3 things were malfunctioning. I was afraid to drive it for fear of burning up the engine due to an engine cooling malfunction and the car overheating. The A/C stopped blowing cold air but was still blowing warm air. The steering system alert was on the dash but wasn't an issue. I called OnStar to diagnose the problem and they initially said they didn't see a problem but based on what I described it would be best to have it towed. I later got an email that an issue was detected, code P0128. I called my dealership and they also said to have it towed so they could check it. We were not in a position to have the car towed and for it to sit in the service department for 5 days (that was what their queue backup was like then). I took the car to a nearby shop to have it checked. Because I was afraid to drive it we I got it there by disconnecting the battery. A/C was blowing cold like Arctic air and the temperature gauge went back to normal. We got it to the shop (a few miles away) and they could not duplicate the issue due to the battery disconnection \"fix\". They said the car would be temporarily functioning per usual but the problem will come back again soon and to bring it back when it happens. It happened 2 weeks later (2 hours from home/stuck in traffic). We found an auto parts store and bought a wrench to disconnect the battery again to get home and all was good once we did that \"fix\" again. We have a service appointment to have it repaired. Two quotes I got were for $1600 and $2200. Temperature sensors/thermostats were suspected to be the cause of the issue. The auto shop stated they frequently see this issue (P0128) with GMC vehicles in recent years, even when they are only a few years old. Ours is 4 years.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11615054,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2024","dateComplaintFiled":"09/17/2024","vin":"1GKKNMLS5LZ","components":"FUEL/PROPULSION SYSTEM","summary":"Once again (for the second time in a few months) the vehicle put me and my passenger in an extremely dangerous situation. We were driving down a 55mph country highway catching speed, somewhere around 45-50 mph and the car jerked so violently that it shook us even though we had our seat belts on. It then made a weird noise and felt like it was powering down so I stepped on the accelerator to try to bring it back up to speed and it sped up a little bit, jerked again (not as violently) and turned off. Luckily, since it was a country hwy and no cars were coming, I was able to coast into a driveway. I attempted to restart the car to turn around and go home but as soon as i put it in gear, it would shut off. I tried a few times and it would make a \"tick tick, tick\" sound but not start. I waited a few minutes and tried again and was able to get it to start, go in reverse and get back home. Once I got home it would not start again. Mechanic says it is the same issue and before, which was also part of a recall for this vehicle having to do with the fuel pump relay. I will be trying to tow this vehicle to the dealership for repair.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11610991,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2024","dateComplaintFiled":"08/26/2024","vin":"1GKKNMLS3LZ","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Transmission gave out","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11608328,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2024","dateComplaintFiled":"08/13/2024","vin":"1GKKNLLS1LZ","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"Rear-View Camera Failure:  The rear view camera functions intermittently. While in Reverse, the screen goes black, with a red triangle and a circle with a line through it.  This SAFETY ISSUE increases risk of incidents resulting in injury and/or property damage while the vehicle is in reverse. I understand there already exists a NHTSA RECALL (NHTSA Campaign Number: 22V709000) however, it states that only vehicles equipped with the optional Surround Vision feature are affected. My vehicle does not have the 360 Surround Vision (RPO UV2). but is experiencing the same SAFETY ISSUE!","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11601198,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2024","dateComplaintFiled":"07/11/2024","vin":"1GKKNMLS5LZ","components":"FUEL/PROPULSION SYSTEM","summary":"The car would not start. It would power on but would not turn over. We had it checked out by a mechanic who tested it and found that the fuel pump module was not operable. When he went to replace it, he found that the one he was removing was aftermarket so this issue had happened before, apparently, before we bought it. We bought it with only 24k miles so it needing to be replaced that early is concerning. And now at around 50k it had to be replaced again. Researching this issue, I have found many folks reporting similar situations. This needs to be investigated.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11598664,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2023","dateComplaintFiled":"07/03/2024","vin":"1GKKNRL4XLZ","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"I bought my car [XXX] it had 7 miles. I loved my car. Then in January 2021 things just went crazy. It started with park light on. My forward brake assist warning didn\u2019t work, my back up camera in and out . My braking and stability were on and off. Then weird codes like. Engine at half power, unable to shift soon and speed control out. Then if I hit a bump message went away and speed control back on. I\u2019ve taken care into another GMC dealer because dealer I bought my car at , closed up and took off!! Took it to closet dealer. Not long after repairs same issues started! So many different problems all at once! I have been treated horribly during these issues by dealership and extended warranty company. Dealer had my car for 3 weeks ! They couldn\u2019t figure out the problem. I sat there for 4 hrs sent me home told to come back for 9 mile test! Why in 4 hrs that wasn\u2019t done. So again the unable to shift message back on! I get in my car it starts but won\u2019t shift ! Dealer charged me 250 to tow to shop! When they said I\u2019d be fine ! I had more issues again and again! I\u2019ve been driving over 40 yrs no accidents. I bumped into someone during a huge traffic jam in Ohio! Braking didn\u2019t work no warning even . I should speak to a lawyer and could explain more to a person on filing these complaints. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11593026,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"06/07/2024","vin":"1GKKNLLS7LZ","components":"POWER TRAIN","summary":"The contact owns a 2020 GMC Acadia. The contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated to respond. The contact stated that the failure also occurred while driving at various speeds. Additionally, the contact stated that the vehicle experienced unintended downshifts while driving. The contact stated that the engine revved significantly without the accelerator pedal being depressed. The messages \"Unable to Shift Gears\" and \"Service Vehicle\u201d were displayed. The contact stated that the failure had been recurring while driving. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not yet diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V668000 (Power Train); however, the VIN was not included.  The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11592258,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"06/03/2024","vin":"1GKKNPLS4LZ","components":"ELECTRICAL SYSTEM","summary":"Backup camera continues to intermittently fail even after recall remedy was performed.  When placing the car in reverse, the backup screen goes black with a warning symbol on the screen that the camera is not working.  This has happened intermittently for the last couple years.  I've taken it to a GMC service center 5 times for this issue (3 of these visits were after the recall remedy was performed).   The service has fixed the issue but it only lasts for a short time before reoccurring.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11578048,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2023","dateComplaintFiled":"03/18/2024","vin":"1GKKNMLS6LZ","components":"SEAT BELTS","summary":"The contact owns a 2020 GMC Acadia. The contact stated that the front driver's side and front passenger\u2019s side seat belt locking mechanism failed to remain latched. The contact stated that while driving, the seat belts would erroneously become unlatched. The vehicle was taken to the local dealer who diagnosed that the seat belts needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 35,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11567007,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2023","dateComplaintFiled":"01/22/2024","vin":"1GKKNLLS3LZ","components":"AIR BAGS,SERVICE BRAKES,ENGINE","summary":"The car has parking brake on unable to disable.Have to put in drive force the system to move. Same with reversing the car. Air bags not working. Seat belt restraint on when we are wearing them. Left turn signal failure. Steering limited caution sign on.  ESC sign on. Engine light on. Transmission unable to shift soon light on.  Traction lights on. ABS brake light on. Temp says -40 degree when 30 out. I\u2019m finding this unsafe to drive. Call GMC that told me to start On Star diagnostic. Pull up at least 4 codes  And today the transmission indicators came on. Not sure what to do. The car has low miles. But I have stopped driving as of today due to break down or serious malfunction while driving.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11552490,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2023","dateComplaintFiled":"10/29/2023","vin":"1GKKNLLS0LZ","components":"ELECTRICAL SYSTEM","summary":"Code P0128. While driving the vehicle gives a \"steering assist reduced drive with care\" the engine coolant temperature gage goes to 0 and the cooling fan runs until you turn off the car, and the a/c stops working. After replacing the engine coolant temperature sensor and harness the vehicle still does it. There are hundreds of reports of this happening online in forums. This is a safety issue when the vehicle is being driven.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11551153,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2023","dateComplaintFiled":"10/21/2023","vin":"1GKKNXLS2LZ","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"front and rear camera not working    blind spot indicator not working   side mirrors warning of oncoming vehicles not working   radio not working","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11540115,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2023","dateComplaintFiled":"08/22/2023","vin":"","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 GMC Acadia. The contact received notification of NHTSA Campaign Number: 22V709000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11529215,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2023","dateComplaintFiled":"06/27/2023","vin":"1GKKNMLS0LZ","components":"STEERING","summary":"My steering assist is reduced drive with care message is on. The AC is no longer working and the fan is constantly running and sounds horrible. The temperature gauge has not come off of cold. After researching this issue online-it looks like this is a constant problem with Acadias from 2017-current. People are talking about the cost being between $1100-2400 to fix. There is a service bulletin out about this issue(17-NA-158) May 2017 If GMC knows that this is a problem why are they not recalling them?? My car was purchased brand new and of course is out of warranty like most others(the extended warranty doesn\u2019t cover it either) GMC needs to recall these vehicles and fix this issue!!!!!","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11515280,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2023","dateComplaintFiled":"04/03/2023","vin":"1GKKNXLS4LZ","components":"LANE DEPARTURE","summary":"Service indicator on the driver information center stating to service vehicle detection AKA blind spot alert the system has failed once already was taken in for repair to GM was repaired and it has now failed again and is going in for service on April 4th 2023","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11509561,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2021","dateComplaintFiled":"02/28/2023","vin":"1GKKNUL45LZ","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the vehicle was shuddering. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the torque converter needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that while starting the vehicle, and while driving at various speeds, a buzzing noise was heard coming from the engine compartment. The contact also stated that while driving at an undisclosed speed, the vehicle stalled with the anti-theft system warning light was illuminated and the vehicle lost motive power. The vehicle was able to be restarted; however, the contact stated that unknown alarm chimes were heard. Additionally, the liftgate opened independently and various other unknown warning lights illuminated, and messages were displayed. The contact stated that the vehicle lost motive power and failed to restart. The vehicle was towed back to the dealer however, the cause of the failure could not be duplicated. The vehicle was not repaired and remained at the dealer. The contact was made aware that the warranty had expired. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11508507,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2023","dateComplaintFiled":"02/22/2023","vin":"1GKKNPLSXLZ","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"While driving the vehicle goes into Automatic Braking. It has stopped me while I'm driving or it will make a loud scrubbing noise as if I've hit the brakes quickly. It has happened over 15 or more times. I've taken to dealership and they are not very responsive to check into the issue I am having. It is a danger to me if I am on the Interstate with vehicles traveling at a high rate of speed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11508200,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2023","dateComplaintFiled":"02/20/2023","vin":"1GKKNXLS0LZ","components":"POWER TRAIN","summary":"15000 miles and already having transmission/torque converter shutter. In the shop now. Shutters in all gears and also while in cruise control at 70-75 + mph Dangerous when car won't shift.Dealer has confirmed this issue and has performed a flush. Problem still there and very noticeable. On star has reported these warnings and dealer confirmed codes.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11504546,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2022","dateComplaintFiled":"01/30/2023","vin":"1GKKNLLS1LZ","components":"UNKNOWN OR OTHER","summary":"Rearview camera is intermittently non-functional when placed in reverse gear, and shows a red triangle and red camera icon on the screen along with a circle and slash through it. See attached photo.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11500156,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2022","dateComplaintFiled":"01/04/2023","vin":"1GKKNULS0LZ","components":"UNKNOWN OR OTHER","summary":"GMC safety recall was issued in Sept. 2022.  (N222378380)  My backup camera (2020 GMC Acadia) has been going in and mostly out since Jan. 2021.   GMC has yet to find a fix for this issue, about 4 months since the recall but almost a year and a half for my car. I have had it in for service 3-4 times and thy can't fix it.  It is a safety issue as we depend heavily on the camera to back up and the front camera to avoid hitting objects.  We have had a few close calls but no damage, YET.  I have had numerous conversations with GMC and my dealer.  I keep getting the same answers.  They can't (parts, no know fix, whatever) and won't do anything to fix the problem.  I have been without this highly priced option for almost 2 years.   Someone needs to get their act together.  this is too long of a time to have this problem still exist..","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11500227,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2022","dateComplaintFiled":"01/04/2023","vin":"1GKKNPLS1LZ","components":"STRUCTURE,VISIBILITY/WIPER","summary":"Rear view camera stopped working as I was backing up and ran into a pole damaged my right rear wheel well and panel.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11497527,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2022","dateComplaintFiled":"12/15/2022","vin":"1GKKNRLS8LZ","components":"LANE DEPARTURE","summary":"SIDE BLIND ZONE SYSTEM TEMPORARIALLY UNAVAILABLE message displayed in DIC, and system does not function. I can not rely on the system as it very often does this. This issue started on 12/08/2022. I feel that I am at risk of a crash as I rely on this system for blind spot detection. There are MANY forums that state that MANY other 2020 GMC Acadia's have this issue. I feel like this is a GM issue, and the consumer should not be left with the cost of any repair, if necessary. This is a safety risk and could result in death from a crash due to a failure of a safety system.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11497045,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2022","dateComplaintFiled":"12/12/2022","vin":"1GKKNMLS5LZ","components":"POWER TRAIN","summary":"I started receiving an error message that driver assist is reduced drive with car at 50k miles (i have an onstar diagnostic report and phone call made that day).  It shut my car down and activated the parking break.  I called Onstar at that moment it happened and they found nothing wrong with the car.  It continued to happened several times after and each time I took it to the dealer they were unable to diagnose the problem.  One time I was told there was a bulletin on it from GM, but not for the year of my car so they were not able to make the repair.  When it finally started giving me the error all the time, they finally found it was the thermostat - $1600 and GM would not cover the part under warranty because I now had over the warranty miles even though it happened and was reported prior to that point.  I have several people tell me with the same vehicle they too are having the problem - and it is costing each consumer $1600.  GM knows it is a problem because it is all over the internet.  There should be a recall and our costs reimbursed if we have had to make the repairs on our own.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11493926,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2022","dateComplaintFiled":"11/17/2022","vin":"1GKKNXLS4LZ","components":"ELECTRICAL SYSTEM","summary":"The vehicle\u2019s lock/unlock feature is inoperable either via the buttons on the door inside the vehicle or via the key fob. There is no manual way to lock/unlock the vehicle from inside the vehicle. Driver and passengers could only exit vehicle via rear lift gate or thru the vehicle windows.  Should driver or passengers have had mobility issues or not been able to crawl through the vehicle to exit via the tailgate, they would not have been able to exit the vehicle in the event of any emergency. Incident has happened on at least 3 separate occasions.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11490316,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2022","dateComplaintFiled":"10/21/2022","vin":"1GKKNPLS6LZ","components":"FORWARD COLLISION AVOIDANCE","summary":"The Automatic braking assist feature goes off at times when there is no threat of hitting something. It happens when pulling into a garage and also on the road while driving. There have been several occasions when this happened and the car suddenly brakes which could have resulted in being rear-ended. The car suddenly brakes even if there is no danger of running into a car (or garage) in front of me.  It has not been inspected (yet) but it seems to be increasingly becoming more of an issue lately. There were no warning lamps or messages just the sudden, hard-braking and loud noise/buzzing it makes when it happens. There have been several occasions but I'm listing the most recent one below.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11482891,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2022","dateComplaintFiled":"09/05/2022","vin":"1GKKNXLS8LZ","components":"FORWARD COLLISION AVOIDANCE","summary":"Twice this vehicle has exhibited this behavior.  The collision avoidance system would flash a red warning on the HUD showing that a pedestrian was in front of the vehicle with the vehicle brakes 'hard' engaging causing the vehicle to 'nose dive' even though there was no pedestrian in front of the vehicle.  This is disconcerting to those inside the vehicle and potentially be a crash issue with any vehicle following to close behind my Acadia.  This may be an issue with the sensors/software used by GM and thus a safety issue that should be reviewed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11477176,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2022","dateComplaintFiled":"08/02/2022","vin":"1gkknrls4lz","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"Center console display does not start when you start vehicle. Stays blank! This happens occasionally. Sometimes restarting will fix, other times not. There is no rear view camera when this happens.  Not sure what else is affected, such as backup warnings.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11475587,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2022","dateComplaintFiled":"07/24/2022","vin":"1GKKNMLS3LZ","components":"POWER TRAIN","summary":"After driving 5 miles up the road and 5 miles back home, I put the vehicle in park and it automatically went into neutral and the neutral button started flashing!  Along with that I got an alert sent to my iphone (through the GMC app) and in the car saying \u201cshift to park\u201d. The car wouldn\u2019t go into park! The vehicle hadn\u2019t had any error codes or messages before this at all! It was out of nowhere! I drove it earlier that day and it didn\u2019t do it! We also noticed after doing the update on July 7th, 2022 that the vehicle started shifting very hard! I was in the vehicle alone with 2 small babies and I couldn\u2019t cut the vehicle off because it wouldn\u2019t go into park! We had to wait for my husband to leave work and come home to unhook the battery just so we could get out of the car safely and so the battery wouldn\u2019t go dead over night! The following morning we hooked the battery up and the vehicle wouldn\u2019t turn over at all! We just bought this vehicle from a dealership in October 2021! We haven\u2019t had it even a year yet and after researching our year make and model to see what was going on.. we have realized that almost every year from 2019 back had a recall concerning the \u201cshift to park\u201d error! I have been almost 2 weeks without a vehicle while it\u2019s been at the Chevy dealership and it took 5 days for anyone to even contact me! It makes no sense and now they are saying that they can\u2019t tell if it\u2019s covered under my power train warranty because they can\u2019t crank the vehicle to see if I\u2019m within my 60k miles of the warranty! (Which I am.. my mileage is 47,204) This happened to my vehicle on 7-12-2022! I would love some feedback! I am glad I was home and not somewhere stranded with two babies on my own with this heat being so hot!! My email is [XXX] My phone number is [XXX] Thank you so much! I appreciate everything-needless to say I am not a big fan of GMC right now!  [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11475437,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"07/23/2022","vin":"1gkknxls2lz","components":"ELECTRICAL SYSTEM","summary":"navigation system stops working  / all cameras stop working give a triangle with exclamation in the middle / radio also shuts down","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11457775,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2022","dateComplaintFiled":"03/22/2022","vin":"1GKKNXLS3LZ","components":"POWER TRAIN,ENGINE","summary":"AUTO STOP enabled while stopped at a stop sign on an uphill incline, there is enough of a delay on restart that it lurches and jerks upon restart, cant be good for transmission and passengers. very much a nusiance.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11445956,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2022","dateComplaintFiled":"01/03/2022","vin":"1gkknkla1lz","components":"STEERING","summary":"While driving, the power steering went out and a service power steering message appeared. I turned off the vehicle and waited a few minutes and when the car was turned on it went away and the power steering came back.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11439733,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2021","dateComplaintFiled":"11/08/2021","vin":"1GKKNMLS2LZ","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I noticed for months it was downshifting hard but transmission department was backed up I scheduled in September for an appointment October 26 and that morning I received a call to reschedule because they were still behind and had another appointment for November 10th. The morning of the incident 1st it did not want to start it would only turn over. When it started the check engine light was on (I called service he asked if I could drive it and told me to bring it in). Within 10 miles of driving, the car started to slow down. When I pressed the gas the RPMs would go up but the car would not accelerate. I was on the interstate so I started to coast to the side. When I got to the other side of the rumble tracks the fuel gauge warning came on saying no fuel (even though I had half a tank which was verified through the service department) and the car came to an abrupt stop. Had I not gotten over when I did the car would have stopped on the highway. I tried to turn it on to move it farther off the road and it would not. It started to just turned over like it did when I originally tried that morning (all over the occurrences happened while I was on the phone with Adrienne who i contacted through the gm help line).","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11434897,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"09/29/2021","vin":"","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the brake was applied independently. The contact mentioned that the brake was operating when there was nothing in front of the vehicle. The vehicle was taken to a dealer where the cause of the failure was undetermined.  The failure recurred several times. The vehicle was not repaired. in addition, the accelerator pedal was depressed, and the vehicle started slowing inadvertently. The contact stated that the vehicle was locked and needed to be in the park to operate however, once the accelerator pedal was depressed the failure recurred. The vehicle was towed to an independent mechanic. The mechanic experienced the failure with the vehicle. The vehicle was towed to the dealer however, a diagnostic test was not performed. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 16,000. The VIN was not provided.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11434839,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2020","dateComplaintFiled":"09/29/2021","vin":"1gkknkla5lz","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The vehicle was purchased brand new from Serra GMC in Washington Michigan in April 2020.  It has been back to the dealer 5 times for the same issue, with another 4 times that it was not taken into dealer! Reoccurring issue involves the instrument cluster, All gages and visual indicators go to zero (speed, tach, fuel, temp, etc...) as well as getting a notification that the traction control is disabled, the ABS is disabled, cruise is disabled, and other electronic aid.  This happens at highway speeds and to loose all function is a safety concern, it is not repeatable and happens randomly but it is the same issue.  The dealer claims to fix the issue but it always comes back.   GM has told me to accept the issue as its not detectable however this is unacceptable as it puts my family at risk.  I have videos of the instrument cluster going to zero but its to big to attached - I can provide it if you contact me or tell me how to share it","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11428646,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/07/2021","dateComplaintFiled":"08/11/2021","vin":"1gkknkla1lz","components":"AIR BAGS,SEATS","summary":"The contact owns a 2020 GMC Acadia. The contact stated that she was rear-ended by another vehicle at a high rate of speed while attempting to make a left turn. As a result, the front passenger seat fractured. The air bags failed to deploy upon impact; the contact hit her head and was knocked unconscious during the incident. The contact was taken to the hospital by ambulance and was treated for a hematoma on her forehead above her right eye. Her husband, who was driving the vehicle, was later treated for muscle pain in his back. A police report was filed at the scene. The vehicle was towed from the scene to an independent mechanic where it remained in their possession. The dealer nor the manufacturer had to be notified of the failure. The contact stated that the vehicle sustained significant damage; however, it had yet to be examined or deemed a loss. The vehicle had yet to be repaired. The failure mileage was approximately 10,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11425365,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2021","dateComplaintFiled":"07/18/2021","vin":"1GKKNXLS6LZ","components":"VISIBILITY/WIPER","summary":"The backup and surround view cameras repeatedly fail. I took it in once and they replaced the head unit. The problem reappeared within days after this repair. The design of this truck makes visibility without the cameras difficult at best and dangerous at worst.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11419981,"manufacturer":"General Motors, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"06/07/2021","vin":"1GKKNPLS9LZ","components":"AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL","summary":"The ACADIA 2020 while in slow motion approaching my private condominium parking spot, accelerated autonomously and then slammed into the cement wall. Airbags deployed, no warning of collision, seriously damaged both car and cement wall. No bodily injuries. I researched the possible cause coded P2138 which involves the drive by wire sensors which connect the throttle pedal and the CPU that controls the mechanical throttle gas system. That might be the cause of the autonomous acceleration like explained about the P2138 sensors issues.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11406466,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2021","dateComplaintFiled":"04/05/2021","vin":"1GKKNULS1LZ","components":"WHEELS","summary":"TRAVELING AT HIGHWAY SPEED AND HAD A CATASTROPHIC LOSS OF AIR SUDDENLY AND WENT FROM 40PSI TO 0 PSI IN ABOUT 15 SECONDS. OCCURRED ON PASSENGER SIDE REAR. UPON INSPECTION OF TIRE NOTHING WAS FOUND IN EVIDENCE TO HAVE CAUSED THIS FAILURE. TWO DIFFERENT AGENCY'S EXAMINED TIRE AND SAID IT WAS IRREPARABLE.  IN DOING SOME RESEARCH ON THIS FOUND THAT THIS BRAND OF TIRES - CONTINENTAL CROSS XL SPORT CROSS CONTACT MODEL HAS BEEN INVOLVED WITH A RECALL FOR OVER CURED TIRES CAUSING SUDDEN LOSS OF AIR. BOTH THE DEALER AND GM STATED THAT OUR TIRES ARE NOT INCLUDED IN THIS RECALL. WE WERE DRIVING ON THE PARKWAY AND HAD NOT HIT ANYTHING OR RAN OVER ANYTHING TO CAUSE THIS. WE FEEL THAT THESE TIRES SHOULD BE ALSO PART OF RECALL. WE ARE REPLACING THE OTHER THREE TIRES ON THE VEHICLE AS WE DO NOT FEEL SAFE DRIVING WITH THOSE TIRES.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11404611,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2021","dateComplaintFiled":"03/24/2021","vin":"1GKKNKLA4LZ","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL GAUGE READS AT 3/4 OR 1/2 TANK AFTER REFILLING FUEL.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11383475,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2020","dateComplaintFiled":"12/15/2020","vin":"1GKKNLLS8LZ","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"BRAND NEW VEHICLE.  PURCHASED ON 10/30/2020. FRONT COLLISION KEEPS FLASHING A RED LIGHT IN THE TOP OF DASH THAT SHOWS UP IN WINDSHIELD.  THIS HAPPENS WITH NO OTHER VEHICLES ON THE ROAD AT RANDOM TIMES.  WHEN THE VEHICLE NEEDS TO STOP OR WARN YOU IT WILL NOT.  IT WILL JUST LET YOU HIT A PEDESTRIAN OR ANOTHER CAR.  WE NOTICED THAT THE SAME THING IS HAPPENING WITH THE REAR SAFETY CROSS TRAFFIC.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11375533,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2020","dateComplaintFiled":"12/02/2020","vin":"","components":"POWER TRAIN","summary":"2020 GMC ACADIA. CONSUMER WRITES IN REGARDS TO LOSS OF POWER AT LOW SPEEDS AND JERKING WITH BRAKE LIGHT ILLUMINATED. *LD *JS","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11343838,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2020","dateComplaintFiled":"08/07/2020","vin":"1GKKNPLSXLZ","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"WHILE IN MOTION- BLIND SPOT SENSORS TURN ON WHEN THEY SHOULD NOT AND VICE VERSA. TRACTION CONTROL HAS FAILED MULTIPLE TIMES WHILE DRIVING. PREDICTIVE BRAKING HAS ACTIVATED IMPROPERLY MULTIPLE TIMES WHILE DRIVING. CAMERAS WENT OUT AND THEN BATTERY COMPLETELY DIED. WAS TOLD FIXING BATTERY WOULD FIX VEHICLE. THIS HAS PROVEN TO BE UNTRUE. VEHICLE IS CURRENTLY IN FOR SERVICE FOR THIRD TIME.  REMAINS UNDER WARRANTY, AS I HAVE HAD IT THREE MONTHS. MOST RECENT DATE HAS BEEN USED BUT I'VE HAD PROBLEMS SINCE LITERALLY THE FIRST FULL DAY I HAVE HAD IT.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11339516,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2020","dateComplaintFiled":"07/15/2020","vin":"1GKKNKLS3LZ","components":"SEAT BELTS,UNKNOWN OR OTHER","summary":"SQUEAKING NOISE FROM THE FRONT END DRIVER SIDE JUST APPEARED WHILE DRIVING.   DRIVER SEATBELT WILL NOT LATCH ON THE FIRST COUPLE OF TRIES.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11324506,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2020","dateComplaintFiled":"05/14/2020","vin":"1GKKNMLSXLZ","components":"POWER TRAIN","summary":"WHEN THE VEHICLE IS ALREADY IN MOTION, IT AUTOMATICALLY SHIFTS OUT OF DRIVE AND I AM LEFT IN THE MIDDLE OF THE ROAD UNABLE TO ACCELERATE FOR A FEW SECONDS UNTIL THE VEHICLE AUTOMATICALLY SHIFTS BACK TO DRIVE. THIS HAPPENS AFTER PULLING OUT OF MY GRAVEL DRIVEWAY WHICH IS A SLIGHT INCLINE, AND ONTO A HIGHWAY. THE CAUSE IS UNKNOWN.  *TR","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11315892,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2020","dateComplaintFiled":"03/03/2020","vin":"1GKKNXLS0LZ","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2020 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, WITHOUT WARNING THE PARKING BRAKE ENGAGED INDEPENDENTLY. THE CONTACT MANUALLY RELEASED THE PARKING BRAKE AND THE VEHICLE OPERATED AS INTENDED. DEALER RUSTY WALLACE KIA LOCATED AT (300 KING AVE, MORRISTOWN, TN 37814, (800) 458-0302) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,276.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11302521,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2020","dateComplaintFiled":"01/28/2020","vin":"1GKKNLLS4LZ","components":"FUEL/PROPULSION SYSTEM","summary":"DRIVING ALONG NO ISSUES, CAR SAYS 60 MILES TO EMPTY NO FUEL WARNING LIGHT OR ANYTHING, WHEN CAR JUST SUDDENLY LOSES POWER, WAS ABLE TO GET TO SIDE OF ROAD. TOLD ME TO RESTART ENGINE, AND IT WOULDNT FIRE BACK UP. PUT A GALLON OF GAS IN AND IT FIRED BACK UP. OWNED CAR FOR ALMOST 3 WEEKS CANT BELIEVE THERE WAS NO INDICATION FUEL WAS APPARENTLY THAT LOW. 60 MILES TO EMPTY SHOULD HAVE BEEN ABLE TO FINISH THE 2 MILES I HAD ON MY DRIVE TO WORK AND TO GET GAS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11297709,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2019","dateComplaintFiled":"01/07/2020","vin":"1GKKNXLS1LZ","components":"UNKNOWN OR OTHER","summary":"PURCHASED NEW 2020 GMC ACADIA DENALI IN DEC 2019. VEHICLE WAS EQUIPPED WITH SEVERAL DEALER ACCESSORIES INCLUDE ROOF RAIL CROSS-BEAMS. THESE WERE NOT IN STOCK AT TIME OF PURCHASE AND RETURNED AFTER 1 WEEK TO INSTALL. AFTER PICKING UP THE VEHICLE ON MY DRIVE HOME, I HEARD A WHISTLING/HUMMING NOISE COMING FROM THE EXTERIOR AT ABOUT 30 MPH. AS I ENTERED THE HIGHWAY AND TRAVELING AT 65 MPH, THE NOISE WAS DEAFENING AND THE VEHICLE DID NOT HANDLE VERY WELL, VIBRATION IN THE STEERING. I IMMEDIATELY RETURNED TO THE DEALER AND DETERMINED THE NOISE WAS FROM THE ROOF RAIL CROSS-BEAMS. SERVICE TEAM THAT THERE COULD BE SOME NOISE BUT IT WOULD NOT AFFECT THE VEHICLE HANDLING. I HAD THEM REMOVED AND THE DRIVE HOME HAD NO ISSUES. BUYER BEWARE IF YOU ARE ONLY GETTING THE CROSS-BEAMS AS AN ADDED ACCESSORY AND WILL NOT UTILIZE TO CARRY ANY ITEMS, IE; KAYAK, BIKES, ETC.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11282399,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2019","dateComplaintFiled":"11/26/2019","vin":"1GKKNXLS3LZ","components":"ELECTRICAL SYSTEM","summary":"TWO DAYS AFTER PURCHASING A NEW 2020 GMC ACADIA I GET AN ERROR ON THE DISPLAY \"SD CARD REMOVED\" ALONG WITH VARIOUS OTHER ERROR MESSAGES.  DEALER TALKS TO GMC TECH LINE AND THEY ADVISE TO REPLACE RADIO.  RADIO WAS REPLACED AND ERRORS BEGAN SAME DAY I PICKED IT UP.  DEALER IS REPLACING RADIO AGAIN, BUT UNSURE IF THIS WILL FIX THE ISSUE.  THE VEHICLE DOES NOT WORK AS INTENDED AS WHEN YOU PRESS THE NAV BUTTON VARIOUS ERROR MESSAGES POP UP AND NAVIGATION DOES NOT WORK.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]},{"odiNumber":11282398,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2019","dateComplaintFiled":"11/26/2019","vin":"1GKKNXLS3LZ","components":"SERVICE BRAKES","summary":"RECENTLY PURCHASED A 2020 ACADIA DENALI.  WHEN PARKING AT ANY INCLINE THE PARKING BRAKE AUTOMATICALLY TURNS ON.  DEALER IS NOT SURE WHY, BUT NO WHERE IN THE MANUAL DOES IT STATE THIS IS NORMAL.  TO DISENGAGE BRAKE VEHICLE HAS TO BE PUT IN GEAR WITH FOOT ON BRAKE TO TURN OFF. THE PARKING BRAKE SHOULD TURN OFF WHEN VEHICLE IS IN PARK WITH FOOT ON BRAKE BUT IT DOES NOT.  DEALER IS UNSURE OF ISSUE AND HAS AN OPEN CASE WITH GMC TO INVESTIGATE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"GMC","productModel":"ACADIA","manufacturer":"General Motors, LLC"}]}]}