{"count":162,"message":"Results returned successfully","results":[{"odiNumber":11745207,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2026","dateComplaintFiled":"06/19/2026","vin":"5FPYK3F58LB","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"BCM module failure. Keyless entry error. Vehicle dashboard lit up with many errors. Car alarm went on and off. Car will not start . Disconnect battery toe reset. Drove home and the car doesn\u2019t want to stop running or idling. Disconnect battery till it turns off.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11745015,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2026","dateComplaintFiled":"06/18/2026","vin":"5FPYK3F71LB","components":"SUSPENSION,AIR BAGS,STRUCTURE","summary":"The contact owns a 2020 Honda Ridgeline. The contact received notifications of NHTSA Campaign Numbers: 26V365000 (STRUCTURE, SUSPENSION) and 26V332000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, and the contact was informed that the bolt set needed to perform the suspension recall repair, and the parts needed to perform the air bags recall repair were not yet available. The contact stated that the dealer had expressed frustrations due to a lack of support from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11741066,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2025","dateComplaintFiled":"05/30/2026","vin":"5FPYK3F50LB","components":"UNKNOWN OR OTHER","summary":"My vehicle has safety recall, I contacted twice Honda Dealer and I was informed that part has been ordered. It has been timer a year, but so far no update.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11730561,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2026","dateComplaintFiled":"04/11/2026","vin":"5FPYK2F17LB","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"While stopped in heavy traffic at a traffic signal, the engine stopped and would not restart. This was due to the AIS system. The car became disabled in heavy traffic. I was only a few feet from the entrance to a gas station, however due to the interlock system that locks the transmission in Park, the truck could not be pushed out of traffic. Honda, unlike other manufacturers the use the same transmission, does NOT supply an emergency over ride to get the transmission out of park ( hazard).  After a few minutes of sitting in heavy traffic and nearly. wing hit by fast moving cars, the engine did restart.   This is not the first time this has happened. The dealership is over 100 miles drive to have to checked (r/t).","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11716446,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2025","dateComplaintFiled":"02/07/2026","vin":"5fpyk3f1xlb","components":"ENGINE","summary":"Connecting rod/bearing failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11716114,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2026","dateComplaintFiled":"02/06/2026","vin":"5fpyk2f17lb","components":"UNKNOWN OR OTHER,ENGINE","summary":"After parking on the roadside with engine off for about 10 minutes, the truck would not start.  I tried to start twice; the dash lights came on, I could hear the starter try to engage, felt a slight forward lurch from the vehicle, then nothing. The starter seemed to disengage' the dash lights stayed on, and the electric system went into ACC mode.   I tried twice with same result. I attempted to put the shift selector in neutral, but it stayed in Park. I was seated in truck, seat belt on, foot pressing on brake pedal.  After waiting a few minutes, it cranked and started normally. No further issues the rest of the day.  The weather was mild, sunny, temperatures in the mid-60\u2019s fahrenheit.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11711752,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2025","dateComplaintFiled":"01/18/2026","vin":"5FPYK3F74LB","components":"ENGINE","summary":"Stranded in traffic unable to start almost got rearend because the start-stop  died and to cycle to park to get it started.  This has happen on more than one time.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11703371,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"12/05/2025","vin":"5FPYK3F73LB","components":"ENGINE","summary":"Spun Rod Bearing at 70,000 miles.  Truck will need a new Short Block.  Truck has been at the dealer for all recommended service and oil changes.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11699941,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2025","dateComplaintFiled":"11/17/2025","vin":"5FPYK3F53LB","components":"FUEL/PROPULSION SYSTEM","summary":"Auto stop start does not work properly in this vehicle after repeated fixes by Honda and dealership.  Vehicle sometimes does not restart after stop start engaged at stop causing a stall like event.  Auto stop start tries to start vehicle after stop but vehicle either stalls/fails to restart or is extremely slow to restart.  Vehicle has been repaired, new starter, new battery, new relays less than one year ago and vehicle is now experiencing the same issues.  Owner (me) is now disabling feature every time vehicle is started to prevent system from engaging.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11699942,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2025","dateComplaintFiled":"11/17/2025","vin":"5FPYK3F53LB","components":"AIR BAGS","summary":"Dealership has not completed NHTSA Recall Number24V-064 Honda dealer is saying they do not have parts to perform this recall.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11696748,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"10/31/2025","vin":"5FPYK3F14LB","components":"ENGINE","summary":"The rod bearings had failed on cylinders 3,5, and 6 at 140 thousand miles with proper mantice being done to it. This has been confirmed by the dealer Honda Maryslviie in Maryslive, Ohio. The vehicle has just been looked at by the dealer. No warning lamps but just started to hear knocking in the engine.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11696828,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2025","dateComplaintFiled":"10/31/2025","vin":"5FPYK3F14LB","components":"ENGINE","summary":"The contact owns a 2020 Honda Ridgeline. The contact stated that while the vehicle was parked or while driving, there was a loud knocking sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that three rod bearings and that cylinders #3, #5, and #6 had failed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 140,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11692453,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2025","dateComplaintFiled":"10/09/2025","vin":"5FPYK3F5XLB","components":"UNKNOWN OR OTHER","summary":"1. Visibility: rearview mirrors/devices: exterior. Driver mirror fell off.   2. Windshield multipurpose camera unit, u3000-49, burned out. Requiring replacement within 4 years of purchase.   3. The auto idle stop stalls the car.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11691717,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2025","dateComplaintFiled":"10/06/2025","vin":"5FPYK2F17LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"While stopped at a traffic light on a state highway the idle stop did shut off the engine. When the light turned green, I released the brake, but the engine did not crank or start. After placing transmission into Park, I attempted to start normally. There was no response to the start button being pushed, other than all the typical pre-start warning lights check on the panel. Tried to start with transmission selector in Neutral..same result. All doors and hood was closed, driver in seat, belt fastened, and key nearby.  I attempted to get out and push the truck to the side of road with assistance. Unable to do that because of the  transmission park interconnect.   After about 3 minutes trying multiple times to start the engine, it finally did start normally. The vehicle battery is pretty new and checking the voltage at home, it is fine.  This is a dangerous situation. This \u201c Idle stop\u201d system is senseless and a safety hazard. I have not received any notice from Honda about any recall on this system.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11690349,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2025","dateComplaintFiled":"09/29/2025","vin":"5FPYK3F57LB","components":"AIR BAGS","summary":"The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11688039,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2025","dateComplaintFiled":"09/18/2025","vin":"5FPYK3F71LB","components":"ENGINE","summary":"Truck stalls repeatedly at intersections due to failure of ignition to restart after stop signs or stoplights. Warning lights come on and complete restart is required. Other motorists become agitated.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11685560,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2025","dateComplaintFiled":"09/07/2025","vin":"5FPYK3F55LB","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My 2020 Honda Ridgeline has an Auto Idle/Start system.  The truck engine turns off when it stops, then automatically turns on when brake is released or gas pedal pressed.  There was a Honda notice issued that the system may not automatically restart.  A fix (software update) from Honda was implemented on my truck on 03/29/23.  This \"fix\" did not work.    On 09/05/25 at 1:25 pm I pulled up to an intersection.  The Auto Idle system automatically turned off the engine as intended.  About 2 minutes later, when the brake was released and gas pedal pressed, the engine did not restart.  The truck stalled.  Various efforts (~ 1 minute of panic) ensued to start the engine.  Eventually, put the truck in park, waited, then started the engine.  This situation occurred during high traffic at a busy intersection. It caused other drivers to take risks pulling out in front of other cars to get around my stalled vehicle.  It was a very dangerous situation.  A class action lawsuit was filed against Honda about this.  Honda claims their software update fixed the problem.  My scary experience shows that it did not fix the issue.  Their auto idle/start system is simply unsafe.  Also, it is not possible to permanently disable it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11684274,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2024","dateComplaintFiled":"09/01/2025","vin":"5FPYK3F75LB","components":"UNKNOWN OR OTHER,ENGINE","summary":"Auto start stop fails to work.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11681392,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2025","dateComplaintFiled":"08/18/2025","vin":"5FPYK3F78LB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Multi purpose camera behind front mirror failed. Most safety systems will not work. Various warnings regarding system failure were noted on dash.  Supposedly a bad battery installed and warranted by dealer caused this problem? Dealer covered the battery but charged $2100.00 to replace the camera!","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11681064,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2025","dateComplaintFiled":"08/16/2025","vin":"5FPYK3F80LB","components":"UNKNOWN OR OTHER","summary":"Auto Idle Stop system is not working correctly. Usual it happens at a traffic light, the truck  Auto Idle Stop system sometimes will not start the engine and requires me to put it in park and restart with the primary starter. Took the truck to Honda dealer and they told me the best remedy was to turn off the Auto Idle Stop system every time I use the truck. This does not seem like a reasonable fix.  I have had the truck or 5 years, but only have about 26000 miles on the vehicle.The Auto Idle Stop system has failed to work approximately 15 to 20 times since I bought the truck new in 2020.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11680951,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/05/2025","dateComplaintFiled":"08/15/2025","vin":"5FPYK3F72LB","components":"AIR BAGS,SEAT BELTS","summary":"The contact owns a 2020 Honda Ridgeline. The contact stated that while driving at approximately 35 MPH, a large sheep ran out of a yard and crashed into her vehicle with its head and horns on the driver's side front end near the bumper. The contact stated that the impact moved the vehicle to the right side of the road. The contact stated that she was lifted out of the seat and forward by the impact. The contact hit her head on the roof of the vehicle. The contact stated that her abdomen and left knee hit the steering wheel, and her right knee hit the dashboard. The contact stated that the air bag had not deployed, and the seat belt had not restrained her. The contact stopped the vehicle and saw that the driver's side headlight was shattered, and a part of the front fender was dented. The contact also saw that the engine shield had been sheared off from under the vehicle. The contact stated that the police arrived on scene and issued a report. The contact did not have the report number. The contact stated that the EMT team was not called. The contact stated that she had bruises on her knees and abdomen, and she had 2 bumps on the right and left sides of her head. The contact stated that she later went to see her doctor. The contact stated she was able to drive the vehicle to her residence. The contact had taken the vehicle to a collision repair shop. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11679425,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"08/08/2025","vin":"5FPYK3F50LB","components":"UNKNOWN OR OTHER","summary":"AIS system not working properly . Vehicle stalls when brake is applied when car is stopped and at idle. Does not restart when brake is released as designed . This creates a safety hazard when in traffic . This has occurred frequently .  Automatic Idle Stop/Start  (AIS) System","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11678349,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2025","dateComplaintFiled":"08/04/2025","vin":"5FPYK3F70LB","components":"ENGINE","summary":"On several occasions (>5) the engine had delayed starting after the auto engine stop feature engaged (when idling). After the engine didn\u2019t start\u2026 we attempted to start by pressing start/stop button with no immediate response. Typical time to restart the engine is approximately 5-10 seconds. On one occasion it took 5 minutes. Apologize for lack of very specific information but when this occurs it causes some level of panic especially when you are in traffic. We have been disabling the feature as a habit since 2021. On rare occasions when we forget to disable the feature I would estimate that there is a ~50% chance we will encounter a delayed start issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11675840,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"07/24/2025","vin":"5FPYK3F50LB","components":"AIR BAGS","summary":"The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11674702,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2025","dateComplaintFiled":"07/19/2025","vin":"5FPYK3F73LB","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"My Honda 2020 ridgeline has intermittent faults on the dash monitor, it displays ACC, LKAS, Collision Mitigation, High beam, lane departure warnings, and sometimes transmission problem. I am told it is the muti cable assembly sensor on the front window not communicating with the other sensors. I took my car to auto zone and they stated no communication, due to a bad battery. I replaced the battery, and it still has the multiple errors/ fault codes. During research several people have had this problem with Honda vehicles. At times it goes away for a day or two and then comes back with the same faults. It seems like a faulty part. The dealer wants 1800 for repair and calibration of sensors, this was after they ran a diagnostic test and found no engine faults/codes.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11672320,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2025","dateComplaintFiled":"07/09/2025","vin":"5FPYK3F57LB","components":"UNKNOWN OR OTHER","summary":"The visor on the drivers side will not assume the position so that it does not interfere with complete visibility of the front window. It was hard to adjust when we first bought the car and we thought it would get less stiff but it hasn\u2019t.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11671511,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2025","dateComplaintFiled":"07/07/2025","vin":"5FPYK3F51LB","components":"ENGINE","summary":"My Ridgeline has stalled during normal operation 3 times. The 1st was in April 2024, and the latest was this week. All three times it stalled when accelerating after a traffic stop. The first was at a stop sign at the bottom of a hill. The second was at a traffic light, it should be noted that the start/stop was \"off\" on this incident. And the latest incident was during stop and go traffic on the highway.  * Yes - available for inspection. * Safety - could be a safety issue when a vehicle doesn't operate in a normal manner. * Dealer/Others - no I haven't had it inspected, I have been monitoring this issue on the internet. * Symptoms - there were none before the incidents","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11669986,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2025","dateComplaintFiled":"06/28/2025","vin":"5FPYK3F17LB","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Whenever I\u2019m driving in my vehicle everything seems to be fine until I stop at a red light. On three separate occasions, while my vehicle is stopped it will automatically go into neutral and stall. This causes my truck not to run properly. I have to shut my car off, and then turn it back on to put it in drive and operate it like normal. I\u2019m unsure what my cars issue is but it is an inconvenience and a safety concern due to it keeps happening while in traffic.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11667616,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2025","dateComplaintFiled":"06/18/2025","vin":"5FPYK3F70LB","components":"ELECTRICAL SYSTEM","summary":"My rear camera failed again.  The vehicle was recalled for rear camera failures and a supposed better cable was installed.  In less than a year it failed again.    So I once again are without a rear camera even though it was recalled and repaired.  The repair apparently didn't work.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11667757,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2025","dateComplaintFiled":"06/18/2025","vin":"5FPYK3F89LB","components":"ELECTRICAL SYSTEM","summary":"In then last 6 months  my Honda Ridgeline fell to restart engine at the stoplight 7 times","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11665418,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"06/06/2025","vin":"5FPYK3F80LB","components":"UNKNOWN OR OTHER","summary":"In response to a recall for the possible failure of the rear camera, I had the Honda dealership make the repair. Upon receiving my vehicle, I noticed that the wiring bundle had numerous small gauge wires exposed. I photographed them and corresponded with the dealership. They said they\u2019d rectify my concerns. After visiting the dealership again for yet another recall concerning front passenger seat sensors, I was informed that the wiring issue was standard Honda practice and I should contact Honda. I filed a complaint with Honda and I just heard from them by phone and I was told they don\u2019t consider exposed wires running from the bed to a tailgate a safety concern. I had checked two additional model years of the Honda Ridgeline(22 and 25) and found the same unshielded situation. Certainly a design flaw and a safety situation.  Honda intends to do nothing although there is an active recall for rear camera failures. A truck bed is used to carry all kinds of things and unprotected wiring to vital components is unacceptable.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11663843,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2025","dateComplaintFiled":"05/30/2025","vin":"5FPYK2F56LB","components":"ENGINE","summary":"Regarding 2020 Honda Ridgeline, we have two issues. In December 2024, the auto stop / start feature started working intermittently and then a few months later ceased to work entirely ceased to work. In May 2025, we got two error messages on the dashboard. One was for transmission error. The second was for emissions error. There were no apparent mechanical issues with the truck shifting gears when we brought it to our local mechanic 2 miles away and to the dealer approximately 5 miles away. We brought it to our local mechanic who said it was the solenoid in the transmission and would cost around $7000 for parts and labor since Honda didn't sell only the brain and we would have to purchase the entire transmission. We brought it to Norm Reeves Honda (the largest Honda dealer in the United States) who confirmed this root cause mentioning \"MIL\" and \"Solenoid\" specifically. Norm Reeves Service Technician said it would cost around $9000 parts and labor. We logged a case #15593XXX with Honda Motor Corporation who auto-responded to our email saying,  \"Please note, due to a recent influx of inquiries, our response time will be delayed. Please do not submit multiple inquiries as this can lead to further delays in case handling.\"  An internet search for Honda Ridgeline Service Bulletins uncovered Service Bulletin #A23-091 for what sounds like one of these two issues.  It has been more than 3 days since the \"inquiry\" to Honda and we have yet to receive any response. Norm Reeves said they will start to charge us a storage fee of $35 USD a day if we do not pick up the vehicle by Saturday EOD.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11658978,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2025","dateComplaintFiled":"05/05/2025","vin":"5FPYK3F72LB","components":"UNKNOWN OR OTHER","summary":"My auto start/stop wouldn\u2019t restart my car in traffic. I ran the battery down trying to restart it and finally had to jump it off","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11654708,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2025","dateComplaintFiled":"04/15/2025","vin":"5FPYK3F5XLB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Reference   Investigation: EA25004, No Restart After Auto Start/Stop Engages 2 separate instances 1st instance during stop and go driving on highway in heavy traffic, engine failed to restart automatically after full stop, message stating something about neutral appeared, unsure exactly what message stated. I had to shift to park and hold the brake down for a normal start.  2nd instance 2 weeks after 1st 04/04/2025 while stopped at a traffic light engine failed to Auto start - same result as above (1st incident)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651958,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2025","dateComplaintFiled":"04/01/2025","vin":"5FPYK3F74LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Sunday March 23, 2025  vehicle would not restart after the auto engine idle shut off feature turned off the engine.  Attempted to restart several time with no success.  Vehicle finally did restart when jumped the battery.  Could be a safety hazard being stuck in traffic. Have not reported to dealer but will on next scheduled service.  No warning lamps indicated a problem but every lamp on the dash console lit up when attempting to restart.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651830,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2021","dateComplaintFiled":"03/31/2025","vin":"5FPYK3F73LB","components":"ENGINE","summary":"I've had the start stop issue not function multiple times. I had to replace the battery did the software update for it and it still does not start occasionally. I have to restart the vehicle like if it was parked. Stalling on a light is why I no longer use this feature, I just press on the start stop button every single time I start the engine. This has happened multiple times throughout the years.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651911,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2024","dateComplaintFiled":"03/31/2025","vin":"5FPYK3F70LB","components":"ELECTRICAL SYSTEM","summary":"On two occasions the vehicles auto start/stop system has shut off the truck and not restarted it after releasing of the brake.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651562,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2025","dateComplaintFiled":"03/30/2025","vin":"5FPYK3F1XLB","components":"ENGINE","summary":"The Autostart does not work.  This has happened to me three times since I bought it brand new in April 2021.  I have taken it to Honda for repairs and they did nothing as they could not replicate the issue.  Just happened again on March 24th after driving 10 minutes on the highway.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11641580,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2025","dateComplaintFiled":"02/09/2025","vin":"5FPYK3F76LB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Since buying this vehicle new, on multiple occasions the automatic braking system has come on approaching other vehicles on a straight stretch of highway even when both I and the approaching vehicle are nowhere near the center line or anywhere near an accident situation. I reported this to the dealership in the first six months after purchase and was told nothing was wrong. The frequency of this happening seems to be increasing.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640803,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2025","dateComplaintFiled":"02/05/2025","vin":"5FPYK3F7XLB","components":"ENGINE","summary":"Checked oil display at 40% on 04JAN2025, had to put in 2.5 qts 0-40 viscosity engine oil to get between bottom and top level markers on the oil dipstick. On 08AN2025 at approx 4:35AM, on the way home, heard engine noise (like 2-spoons tapping together) and within 1-minute the engine died and will not start, just a click.  Had the vehicle towed to my residence (approx .5 mile) and parked for 3-weeks to check if battery, bad gas, and/or transmission neutral safety is/are the issue(s).  Finally got the vehicle towed to a local shop on 29JAN2025.  Called local shop on 31JAN2025 and informed that there is no oil in the engine, and recommended to replace the engine. Note: oil/filter changed on MAY2024, and have purchased oil/filter on 07JAN2025 to change oil as soon as the oil displays 30%","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640572,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2024","dateComplaintFiled":"02/04/2025","vin":"5FPYK3F79LB","components":"ENGINE","summary":"The contact owns a 2020 Honda Ridgeline. The contact stated that on several occasions while driving at highway speeds, the vehicle lost motive power. The vehicle was taken to a dealer to be diagnosed; however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640403,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2024","dateComplaintFiled":"02/03/2025","vin":"5FPYK3F52LB","components":"UNKNOWN OR OTHER","summary":"How long should it take for repairs on the recall items? I have not received info from Honda, and a call to a local dealership has done nothing except being told \"we'll call you when the parts are in.\" First recall was 1 year ago, the other 9 months ago.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11639734,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2025","dateComplaintFiled":"01/30/2025","vin":"5FPYK3F77LB","components":"ELECTRICAL SYSTEM","summary":"Stopping behind  another vehicle.  My  vehicle engine was off because  it was in ASD((automatic shutdown mode).Vehicle  ahead  moves forward.  Immediately the dashboard  says vehicle  ahead  has moved. Depressing  the  gas pedal the vehicle  will not move forward. It does not come out of ASD.  Message  on dash says SHIFT TO PARK. Then I have to  restart  my  vehicle   The delay of moving  is a safety hazard  to me and obviously  an irritant  to the traffic  behind me at least.  Perhaps  more  than that. This has happened  more than a few tmes","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11637905,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2025","dateComplaintFiled":"01/23/2025","vin":"5FPYK3F19LB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving on the highway truck pressed brakes without any obstacles near or in front of me. This event has happened more than once as of late.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11635165,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2025","dateComplaintFiled":"01/09/2025","vin":"5FPYK3F79LB","components":"ENGINE","summary":"After significant time (hours) at highway speeds with 90% cruise control use, the car, when stopped at exit intersection, goes to fractional power with the engine light flashing.  The car can still move haltingly at approximately 5 mph.  Once safety stopped and shut-off, car will restart without any check engine light and will function normally.  This has happened on multiple occasions, in both hot and cold weather.  When mentioned to the dealer 2 years ago, said they had never heard of the problem. Internet forums show mine is not an isolated instance.  When the car fails, it is in an intersection, where cars coming from all sides are not expecting a car to limp through at 5mph.  This is a safety to issue to anyone on the road at the time.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11631248,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2024","dateComplaintFiled":"12/17/2024","vin":"5FPYK3F50LB","components":"WHEELS,UNKNOWN OR OTHER","summary":"I took my 2020Honda Ridgeline for tire rotation at a costco tire center and they reported that the hub and wheel mating surface are heavily corroded and that it will be dangerous to drive. I called the Honda Customer Hotline and they told me that I have to take it to body shop and get it fix with my own money. Same thing they told me at Honda Mossy Lemon Grove that corrosion and rust are not warranted by Honda.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11631111,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2024","dateComplaintFiled":"12/16/2024","vin":"5FPYK3F75LB","components":"ENGINE","summary":"I have had an engine knocking noise at startup but now is continuous/constant. Diagnosed at my local Honda dealer as a connecting rod failure of my well maintained 2020 Honda Ridgeline. Recommended repair, short block replacement or engine replacement with a used engine. My 2020 Honda Ridgeline is not part of the safety recall for the connecting rod bearing recall and should be.  I have read numerous stories of owners with Honda Ridgelines and Pilots that are outside the recall years with this failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11627675,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"11/27/2024","vin":"5FPYK3F75LB","components":"AIR BAGS,BACK OVER PREVENTION","summary":"The contact owns a 2020 Honda Ridgeline. The contact stated that the rearview camera was intermittently inoperable while reversing. The contact stated that upon turning off and restarting the vehicle, the rearview camera became operable. There was no warning light illuminated. The contact received notification of NHTSA Campaign Numbers: 24V321000 (Back Over Prevention), and 24V064000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 24V321000 (Back Over Prevention); unless the rearview camera image was blank and inoperable while reversing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11627245,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2024","dateComplaintFiled":"11/25/2024","vin":"5FPYK3F51LB","components":"AIR BAGS","summary":"The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Numbers: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11625979,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2024","dateComplaintFiled":"11/18/2024","vin":"5FPYK3F70LB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11625560,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2024","dateComplaintFiled":"11/15/2024","vin":"5FPYK3F71LB","components":"AIR BAGS,BACK OVER PREVENTION","summary":"The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Numbers: 24V321000(BACK OVER PREVENTION) and 24V064000(AIRBAGS)  however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11619809,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2024","dateComplaintFiled":"10/15/2024","vin":"5FPYK3F52LB","components":"AIR BAGS,BACK OVER PREVENTION","summary":"The contact owns a 2020 Honda Ridgeline. The contact received notifications of NHTSA Campaign Numbers: 24V064000(AIR BAGS) and 24V321000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11619824,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2024","dateComplaintFiled":"10/15/2024","vin":"5FPYK3F70LB","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION","summary":"Scheduled my vehicle for recall related to the tailgate/camera/rear area warning system harness replacement for today 10-15-2024 after two notices. Upon arriving for my appointment, I learned that the dealer, Voyles Honda Marietta, GA does not have the parts, nor can they provide a time/date when parts would be available. Further, the Service Manager, Marvin, said the same parts issue is present with a fuel pump and electric steering campaign currently released.   From prior involvement with many heavy truck campaign recalls, I know the O.E.M. Is required to have adequate repair parts to satisfy the released safety recall. In the previously noted Honda recalls this requirement is ignored by the manufacturer placing safety concern on the public, stressing dealers, and forcing vehicle owners to operate defective vehicles because parts to repair are not available, nor is there an expected date when they will be. Responses like \u201con manufacturer back order \u201c is not acceptable for a released National Safety Recall. Honda Corporate needs to be held accountable and owners need to be compensated for their inconvenience. Maybe restrict Honda from selling more vehicles until ALL safety campaigns are completed. NHTSA, check your records on Honda\u2019s completion performance and take appropriate actions.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11617663,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2024","dateComplaintFiled":"10/02/2024","vin":"5FPYK3F74LB","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Problem started without warning.  A couple of days ago all of these are disabled, warning lights scroll through on dash:  ACC problem, Collision Mitigation Problem, Lake Keep Assist Problem, Auto High Beam Problem.  It cleared once after restarting and once after service mechanic cleared codes. Issue returned the next day and continues. Built in safety features are not working.  Deciding on having Honda dealer check it out.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11616582,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2023","dateComplaintFiled":"09/26/2024","vin":"5FPYK2F12LB","components":"SUSPENSION","summary":"The contact owns a 2020 Honda Ridgeline. The contact stated while driving 40 MPH, the vehicle started shaking abnormally and became unstable. The failure had occurred a second time while driving 50 MPH. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 34,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11610187,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"08/22/2024","vin":"5FPYK3F57LB","components":"ENGINE","summary":"OEM starter that vehicle came with failed at 40,000 miles. Took vehicle to Honda dealership and dealership stated that starter motor was weak and need replacing.   No warning such as weak or delayed start was present. Vehicle simply would not start in the morning after functioning properly the day previously. Jumping the vehicle did not help.   The vehicle starter giving out so early and unexpectedly could leave motorists stranded at unexpected places or times.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11603792,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2024","dateComplaintFiled":"07/22/2024","vin":"5FPYK3F78LB","components":"EXTERIOR LIGHTING","summary":"I own a 2020 Honda ridgeline pick up truck. For many months, I have been aware of an existing recall on the rear view camera tailgate wire harness and have received two notices. I have been at the dealer twice to have it repaired, the last time of which they canceled my appointment the day before the repair saying they don\u2019t have any parts and that I will hear sometime Late fall. Honda has been aware of this problem with the rear camera tailgate wire harness because of recalls on the 2017 through 2019 models. That I have received two recall notices already with Honda claiming they don\u2019t have the parts to fix it is ridiculous. Their dilatory conduct in fixing this defect is a definite safety concern. My rearview camera does not work and Honda has failed to timely fix it pursuant to recall 24V-321.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11602391,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2024","dateComplaintFiled":"07/15/2024","vin":"5FPYK3F80LB","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I experienced multiple warning lights on my dash when disengaging my cruise control on the freeway to pass a slower vehicle in front of me. Attached photo depicts these lights and a loss of dash gauges. I arranged a vehicle inspection from the purchasing dealer the next day, but later the entire dash \u201cblacked out\u201d losing speedometer, tachometer, turn signals, back-up camera etc. Given the uncertainty of the safe driving condition of the vehicle I opted to have a closer authorized dealer inspect the vehicle. The consensus was that there was a failure of the dash panel resulting in a $1600.00 repair. Learning that this exact failure was known to American Honda Motor Co., Inc. I reached out to their customer service since like year(s) models of the Passport, Pilot & Odyssey were part of an official warranty recall (along with extended warranty coverage) by American Honda Motor Co., Inc. to see if any goodwill assistance would be provided, given what I\u2019m sure are shared components between the three models. Honda declined. In all transparency, I am a retired AHM employee who services my own vehicles, so their decline, I\u2019m told was partially based on the lack of an official service history.  The failure that I have described is totally unrelated to scheduled service. In closing, I am attaching a \u201cscreenshot\u201d for a Honda Pilot Owners blog which goes into greater detail of the exact failure I experienced, described as inappropriate software programming.  Again, these items in the Recall cited FMV SS101 & FMV SS111 as being key reasons for the issuance of the recall. Why the 2020 Honda Ridgeline which experienced this exact failure was excluded is a question that Honda should answer. Thank you.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11600858,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"07/10/2024","vin":"5FPYK3F56LB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Honda Ridgeline. The contact stated that while shifting into reverse, the back-up camera occasionally failed to display an image. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention) and took the vehicle to the local dealer for the recall remedy. The recall repair was completed; however, the failure persisted, and the screen failed to display an image. The local dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11600589,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2024","dateComplaintFiled":"07/09/2024","vin":"5FPYK3F12LB","components":"AIR BAGS,BACK OVER PREVENTION","summary":"The contact owns a 2020 Honda Ridgeline.  The contact received notifications of NHTSA Campaign Numbers: 24V321000 (Back Over Prevention) and 24V064000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11590877,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2023","dateComplaintFiled":"05/27/2024","vin":"5FPYK3F74LB","components":"UNKNOWN OR OTHER","summary":"DRIVER MIRROR ALWAYS REQUIRES REAJUSTMENT. THIS ON INITAIL STARTUP OR EVERY TIME REVERSE GEAR IS SELECTED.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11589677,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2024","dateComplaintFiled":"05/20/2024","vin":"5FPYK3F18LB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V458000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the vehicle turned unintendedly. An unknown warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11588379,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2023","dateComplaintFiled":"05/13/2024","vin":"5FPYK3F77LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"When operating the vehicle in reverse, the dashboard screen was black/blank instead of displaying the view from the rear backup camera. The issue began to occur intermittently at ~40,000 miles and the camera was completely non-operational at 42,163k miles (10/21/2023). Upon investigating and diagnosing the root cause of failure, the dealer determined that the rear backup camera wiring harness failed. The failure point was a flexible section at the rear tailgate hinge that permits opening and closing the rear tailgate. Because the dealer's total replacement cost was too expensive (>$500), the original wiring harness was repaired by the owner. At 50,185 miles, the failure is intermittently occurring again with the repaired harness. A non-operational backup camera puts pedestrians, cyclists and others at risk when the vehicle is backing up because the driver may not be aware of their presence and could strike them or cause a collision. The local dealer diagnosed the issue and subsequently sold the owner a new replacement wiring harness that has yet to be installed. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. No warning lamps, messages or other symptoms of the problem occurred prior to the failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11587311,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"05/06/2024","vin":"5FPYK3F70LB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the back over prevention camera failed to operate as intended. The contact stated that the back over prevention camera displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11587024,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2024","dateComplaintFiled":"05/05/2024","vin":"5FPYK3F70LB","components":"UNKNOWN OR OTHER","summary":"The backup camera is no longer working - just a black screen","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11587071,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2024","dateComplaintFiled":"05/05/2024","vin":"5FPYK3F76LB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"Back up camera no longer works, all black when in reverse.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11586788,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2020","dateComplaintFiled":"05/03/2024","vin":"5FPYK3F17LB","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2020 Honda Ridgeline. The contact stated that on several occasions while the rear seat was occupied, the rear passenger\u2019s side door would not open manually from the inside. The contact stated that she had to press the unlock button on the driver's door and physically open the door. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11586109,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"04/30/2024","vin":"5FPYK3F73LB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Honda Ridgeline. The contact stated that while attempting to reverse, he became aware that the rearview camera was not functioning as needed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V867000 (Back Over Prevention) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11585683,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2024","dateComplaintFiled":"04/28/2024","vin":"5FPYK3F77LB","components":"UNKNOWN OR OTHER","summary":"Rearview camera stopped working due to the tailgate wire harness failing from normal opening and closing of the tailgate .the issue appears to be identical to the subject of a recall in 2017 to 2019 model years.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11585441,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2024","dateComplaintFiled":"04/26/2024","vin":"5FPYK3F75LB","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"My vehicle was driving 35MPH westbound on a 4 lane road (2 lanes easbound, 2 lanes westbound, no divider separating) a vehicle also traveling westbound, NOT in my lane, turned off the road.  The Emergency braking system activated, bringing my vehicle to a full stop with no warning.  There was NO traffic in front of me for a considerable distance (1/4 mile, approximately)  No damage or impact, cars behind me stopped with 1-2 feet to spare.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11584288,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2024","dateComplaintFiled":"04/21/2024","vin":"5FPYK3F74LB","components":"UNKNOWN OR OTHER","summary":"Backup camera goes black - no picture.  Doing some follow up on the internet, this appears to be a problem that has affected other Honda Ridgelines.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11583834,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"04/18/2024","vin":"5FPYK3F51LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Back-up camera failed.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11583049,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"04/15/2024","vin":"5FPYK3F53LB","components":"ELECTRICAL SYSTEM","summary":"Rear camera does not work. After investigation found four or five broken wires in the wire harness that goes to the rear camera and some other stuff","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11583053,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"04/15/2024","vin":"5FPYK3F53LB","components":"ENGINE","summary":"When stopping at a red light and or stop sign the engine shuts off as designed. But intermittently on restart after taking foot off the brake and pressing the gas, the engine will stall and not start. It acts like a weak battery but other times it starts perfectly fine. Have to put it in park to get it restarted. In the meantime traffic is backed up behind you.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11582268,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2024","dateComplaintFiled":"04/11/2024","vin":"5FPYK3F70LB","components":"UNKNOWN OR OTHER","summary":"The reverse camera on the vehicle flickers black and then shows the image, or will be black the entire time.  This happens intermittently","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11582301,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2024","dateComplaintFiled":"04/11/2024","vin":"5FPYK3F71LB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2020 Honda Ridgeline. The contact stated that the back-over prevention camera image failed to display an accurate image of the rear of the vehicle when shifted into reverse. The vehicle was taken to a local dealer where it was diagnosed that the back-over prevention camera wiring harness needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11582059,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2024","dateComplaintFiled":"04/10/2024","vin":"5FPYK3F5XLB","components":"ELECTRICAL SYSTEM","summary":"The back-up video is not operating on this vehicle.  It stopped functioning properly within the past week. In checking on this, it appears multiple other owners of this vehicle are experiencing the same issue and it generally relates to wires being pinched or cut accidently due to apparent design or equipment failure while vehicle is being operated in routine fashion. Specifically, it appears these wires are pinched and ultimately severed when tailgate is being opened/closed.  This is an issue as the camera is very important manner for safely backing.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11581758,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"04/08/2024","vin":"5FPYK3F83LB","components":"ELECTRICAL SYSTEM","summary":"Rear Camera has stopped working. Black Screen. Poor rear visibility when trying to back up causing a safety issue. Same Issue as Service Bulletin 22-049 describes, except this is a 2020 not a 2019.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11581619,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2024","dateComplaintFiled":"04/07/2024","vin":"5FPYK3F52LB","components":"ELECTRICAL SYSTEM","summary":"My rear back-up camera suddenly stopped working.  The display screen is fine, but no signal is reaching it.  No warnings or messages.  Worked one minute, not the next.  Looking on-line in the forum, it looks like a common failure of the wiring harness at the tailgate.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11579545,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2024","dateComplaintFiled":"03/26/2024","vin":"5FPYK3F7XLB","components":"ELECTRICAL SYSTEM","summary":"Backup camera wires pinched, camera stops working!","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11578924,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2024","dateComplaintFiled":"03/22/2024","vin":"5FPYK3F51LB","components":"ELECTRICAL SYSTEM","summary":"The backup camera suddenly went black.  I saw this was a problem that led to a recall on earlier models of the Honda Ridgeline.  I was fortunate in that the dealer did get it covered by the warranty department.  The confirmed it was a wiring problem.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11577701,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"03/15/2024","vin":"5FPYK3F10LB","components":"ELECTRICAL SYSTEM","summary":"Back camera failed and screen goes black.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11577122,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2024","dateComplaintFiled":"03/13/2024","vin":"5FPYK3F77LB","components":"UNKNOWN OR OTHER","summary":"Rear camera stopped working.  The screen is blank with the guide lines showing","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11575800,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2024","dateComplaintFiled":"03/06/2024","vin":"5FPYK3F78LB","components":"VISIBILITY","summary":"The contact owns a 2020 Honda Ridgeline. The contact stated that the driver's side-view mirror was replaced under NHTSA Campaign Number: 23V174000(Visibility), however the replacement side-view mirror displayed distorted images. In addition, the measured distance was inaccurate.   The contact stated that the recall repair part was a low quality replacement and the images were distorted. The vehicle was taken back to the dealer and the driver's side-view mirror was replaced again. However, the contact stated that the replacement was the same quality and distorted.   The failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11573967,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2024","dateComplaintFiled":"02/26/2024","vin":"5FPYK3F78LB","components":"VISIBILITY/WIPER","summary":"Side view mirrors were replaced for a recall.  Replacement drivers side mirror was wavy and distorted.  Made me not want to use it. More dangerous to drive not wanting to use that mirror.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11572317,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"02/16/2024","vin":"5FPYK3F73LB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"rear view camera and rear traffic and warning systems stopped working.  Honda diagnosed and repaired the wiring harness.  NHTSA has opened an investigation PE24004 which appears to identical to the issue we have.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11572242,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2023","dateComplaintFiled":"02/15/2024","vin":"5FPYK3F78LB","components":"ELECTRICAL SYSTEM","summary":"Rear back up camera stopped working. When putting the truck in reverse the video display only shows the yellow grid lines.  The camera video is black.    I saw on line that this is caused by a faulty wire harness. There\u2019s a you tube video showing where the problem is and how to fix it so this must be a common issue.   I followed the instructions from YouTube and I took the tailgate apart and found that the camera wire was broken. I spliced the wire back together and now it works again.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11570538,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2024","dateComplaintFiled":"02/07/2024","vin":"5FPYK3F70LB","components":"ELECTRICAL SYSTEM","summary":"My rear camera stopped working.  My understanding is that it is a defect in the wiring harness.  My rear camera is not useable, and makes backing up very difficult and is a potential hazard.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11570677,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2024","dateComplaintFiled":"02/07/2024","vin":"5FPYK3F7XLB","components":"VISIBILITY/WIPER","summary":"I had my driver and passenger side mirrors replaced because of the issued recall. However, the new driver's mirror is now very distorted and causes a fun-house effect. This is a safety issue and it impacts visibility and safe operation of the vehicle while in motion. A quick review of online owner forums reveals this to be a common issue after the original mirror recall was issued. Please get Honda to issue a new recall and replace with adequate, safe mirrors!","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11569117,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2024","dateComplaintFiled":"01/31/2024","vin":"5FPYK3F55LB","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"My cars auto engine idle is malfunctioning causing my car to have serious transmission issues. I currently have 3 warning signs on my dashboard.   1. All wheel drive system problem  2. Auto engine idle stop system problem 3. charging system problem.   I bought the car used last year. Its a 2020 honda ridgeline with only 29k mikes.   Ive been seeing reports online that this issus has been affecting many honda users. Please help!! Honda needs to be responsible for this problem!  RECALL NOW!","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11568893,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2023","dateComplaintFiled":"01/30/2024","vin":"5FPYK3F89LB","components":"ELECTRICAL SYSTEM","summary":"My reverse camera was intermittent approximately 2 months ago.  It would occasionally flicker, but then went totally dark with no picture.  I took it upon myself to investigate for a loose wire as I know this was an items that was recalled on the 2017-19 models as well.  I did find a severed wire, which leads me to believe that the same issues that forced a recall on the previous models is also affecting my 2020 Ridgeline.  The absence of the backup camera makes backing out of parking space or the potential for colliding with other cars or pedestrians a very real concern.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11567688,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"01/25/2024","vin":"5FPYK3F17LB","components":"ELECTRICAL SYSTEM","summary":"Back up camera is black with yellow lines","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11567816,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2023","dateComplaintFiled":"01/25/2024","vin":"5FPYK3F74LB","components":"ELECTRICAL SYSTEM","summary":"Rear view camera wiring harness broken. Recalls on 2017 to 2019. My truck is built in 1-20 and is out of warranty. Same issue as with previous Ridgeline harness. Safety issues with no backup. Dealer refuses to do anything about it as it is not in current recall and it's out of warranty.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11567769,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"01/25/2024","vin":"5FPYK3F53LB","components":"FUEL/PROPULSION SYSTEM","summary":"The vehicle auto stop start function failed causing the vehicle to stall.  Recall for previous known issue with this system has been performed. Vehicle has a brand new battery installed by Honda service at a Honda dealership.  When outside temperature is below 10 degrees Fahrenheit intermittently at a stop where the vehicle auto stop start engages and stops the engine the system fails to restart.  Warning in panel states to press brake and push start button to restart vehicle.  Vehicle stalled and was immobile at intersection until driver restarted vehicle manually.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11566285,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2024","dateComplaintFiled":"01/18/2024","vin":"5FPYK3F51LB","components":"UNKNOWN OR OTHER","summary":"Sunroof exploded while traveling eastbound on [XXX] near Pensacola, FL.  Per the internet this has occurred.  There is currently a class action lawsuit against Honda. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11565777,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2023","dateComplaintFiled":"01/16/2024","vin":"5FPYK3F76LB","components":"UNKNOWN OR OTHER","summary":"Rear camera stopped working about six weeks ago. It does work intermittently when the tailgate is down. Dealer claimed I need new camera and harness, approaching $1,000! Independent repair shop confirmed it is just the harness. My understanding is that 2017-2019 models are under recall for the harness safety defect. Please extend this recall to the 2020 model year!!!","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11564885,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"01/11/2024","vin":"5FPYK3F54LB","components":"VISIBILITY/WIPER","summary":"Honda Ridgeline model year 2020. Rear view camera intermittently not working. Issue can be temporally resolved by opening the tailgate in one of the two ways (flip down or swing out) Diagnosed by dealer as requiring a tailgate harness replacement. This appears to be same/similar to the 2017-2019 recall KCK 2017-19. (Honda service bulletin 22-049)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11563500,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2024","dateComplaintFiled":"01/04/2024","vin":"5FPYK3F75LB","components":"UNKNOWN OR OTHER","summary":"The backup camera display is sometimes black. This is an intermittent problem that seems to stem from a poor connection. Manipulating the wiring leading from the tailgate can restore the camera's operation. This wiring is routed in such a wear that it seems prone to mechanical wear over time leading to a poor connection.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11559830,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2023","dateComplaintFiled":"12/13/2023","vin":"5FPYK3F70LB","components":"EXTERIOR LIGHTING","summary":"Auto dimming/high beam feature flickers on and off intermittently at night without little relation to oncoming vehicles or dark highways.  I have asked my local dealer twice to repair this problem, with no resolution. (see attached invoices).  I also opened case with the manufacturer (Honda), and they declined to address my issue.  I believe this is a safety issue because it is distracting to me and oncoming drivers.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11559065,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2023","dateComplaintFiled":"12/08/2023","vin":"5FPYK3F71LB","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"My Ridgeline was at the Honda dealer for a recall on both left and right exterior mirrors. (Glass only) Both were replaced. After leaving the dealer, the drivers side mirror image appeared wavy and distorted. It was difficult to focus on the image while driving rendering the mirror almost useless. The passenger side appears perfect. How can a replacement drivers side mirror installed due to a recall be worse than the recalled unit it replaced? Frustrating.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11557702,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"11/30/2023","vin":"5FPYK3F76LB","components":"VISIBILITY/WIPER","summary":"The rear camera on my 2020 Honda Ridgeline has failed. The dealership identifies the wiring harness \"showing wires\" and has ordered a replacement. Right now I'm unable to see anything behind the vehicle. Only a Honda dealer has confirmed the problem. For a few weeks the problem would come and go but now only an abbreviated \"ladder\" like diagram shows up when putting the vehicle in reverse. No live picture. The truck has less than 25000 miles and never used commercially.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11552740,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2023","dateComplaintFiled":"10/30/2023","vin":"5FPYK3F76LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"I shifted the vehicle into reverse and the parking assist camera (backup camera) did not appear on the infotainment screen as it should. There is an active recall on the 2017 - 2019 models as Honda is aware of this problem with the tailgate wiring harness design. Backing up without the visual aid poses a serious safety threat to any pedestrians or vehicles that may not be seen due to the camera not working as it should. I have not yet scheduled a repair for this item but will update when the problem is remedied. There was no warning before this occured. It was sudden without any signs. It is my hope and the duty of the manufacturer that this issue is fixed within ALL model years that this problem is known to occur.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11552564,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"10/30/2023","vin":"","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Honda Ridgeline. The contact stated while stopped, the automatic STOP/START feature intermittently failed to operate as needed after the vehicle had shut off. The contact stated that the vehicle would independently shift to neutral(N) during the failure. The contact called the dealer and was asked to bring the vehicle in for a diagnostic test. The manufacturer was also notified of the failure and referred the contact back to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 18,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11551043,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2023","dateComplaintFiled":"10/20/2023","vin":"5FPYK3F75LB","components":"VISIBILITY/WIPER","summary":"Rear backup camera display going black when backing up. There is a recall for the 2017-2019 Honda Ridgeline but there is not one for the 2020. The same issue is present where the dual action tailgate frays the wiring and eventually separates. The master technician at Honda stated that this fix is exactly the same as the previous years when that recall was performed on other vehicles. At first the back-up camera would work then it would go black until I opened and closed the tailgate. Then it got bad enough that it always went black. This is a design and safety issue. Honda remedied the issue by charging me for a new wiring harness, routing the wiring efficiently and the initial inspection.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11549911,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"10/14/2023","vin":"5FPYK3F7XLB","components":"UNKNOWN OR OTHER","summary":"Rear back up camera show black screen when put into reverse. Honda has recalled the 2017-2019 ridgelines which includes 117,445 trucks. 2020 has not been included. Purchased in July of 2020 camera went out in march of 2023. The ridgeline behind the tailgate is a massive blind spot so without the camera even if you turn your head around you can not see anyone shorter than the tailgate standing at least 6 feet behind the truck and can cause an accident by accidentally running over someone or backing into another vehicle when backing into cross traffic.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11549725,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2023","dateComplaintFiled":"10/13/2023","vin":"5FPYK3F71LB","components":"ELECTRICAL SYSTEM","summary":"Rear camera has failed and no longer works. Previously flickering then went dead. Same problem as with 2019 Ridgelines and other Hondas. Has been extended to other 2020 Hondas but not the ridgeline. This is an early build ridgeline that was delivered in Jan 2020.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11547871,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2022","dateComplaintFiled":"10/02/2023","vin":"5FPYK3F87LB","components":"ELECTRICAL SYSTEM","summary":"The backup camera stopped working. The wires to the camera broke. This is the same issue as the 2017 - 2019 Ridgeline recall. When will the 2020 models be recalled?","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11537826,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/11/2023","vin":"5FPYK3F51LB","components":"ELECTRICAL SYSTEM","summary":"The wiring harness for the rear back up camera is beginning to fail. I know this is an issue and has been a recall on the 2017-2019 model years. The harness that fails is the exact same on the 2020 model and should be recalled as well.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11534908,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2023","dateComplaintFiled":"07/27/2023","vin":"5FPYK3F78LB","components":"UNKNOWN OR OTHER","summary":"The rear view screen function located on the dashboard's video monitor stopped working and the screen only showed the yellow guide lines and the rear view image was blanked out. I took the truck to a Honda dealer for repair and they found the cause was the Tailgate Harness wiring rubbed down and the wires are broken. I was informed that it would cost me approximately $500 to purchase and replace the wiring harness. This issue was rated by NHTSA as a safety issue and Honda issued a recall for 2017-2019 Ridgeline trucks. When I contacted Honda they stated that my 2020 vehicle was not covered and they would not reimburse me for the fix. Because this issue is the same as 2017-2019 vehicles, NHTSA should require Honda to extend their recall for this issue to 2020 vehicles.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11534585,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2023","dateComplaintFiled":"07/26/2023","vin":"5FPYK3F56LB","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"AT odometer reading 35870, while loading the pickup for a trip home the backup camera failed.  No local dealership was open on the weekend and we were 600 miles from home.  Upon arrival, Monday, the local dealership was called and we were told the repair would not be covered by warranty and a similar recall on 2019 vehicles would not apply to 2020 model year for the same issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11532977,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2022","dateComplaintFiled":"07/18/2023","vin":"5FPYK3F79LB","components":"POWER TRAIN","summary":"The 2020 Ridgeline has a feature that turns off the ignition when stopped for more than a couple of seconds.  It then automatically restarts when you move your foot off the brake to the accelerator.  On several occasions the car does not automatically, and displays a message on the dashboard that you need to shift to park and restart it.  This process, shifting to park and attempting to restart, does not work for some time though.  There was a recall notice on it, which I had completed by the dealer.  When it happens, it produces a very dangerous situation where the car is stalled in traffic with other lanes moving and we are not able to move.  The car has been into the dealer on three occasions and I received a letter from Honda, stating that once the recall on the issue was completed, if the situation persisted, they would replace the unit.  I just brought it back to the dealer because the recall did not fix it and they stated that they knew nothing about the letter from Honda.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11532601,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2023","dateComplaintFiled":"07/16/2023","vin":"5FPYK3F70LB","components":"ELECTRICAL SYSTEM","summary":"Rear view camera ceased to display picture.  Screen black except for yellow guidelines and view options.  inspection of rear tailgate wiring found 3-4 wires in wiring harness corroded/broken.  This is similar to known issue with 17-19 ridglines which have a TBS out for same issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11531693,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2023","dateComplaintFiled":"07/11/2023","vin":"5FPYK3F74LB","components":"VISIBILITY","summary":"The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) however, following the completion of the repair, the contact became aware that the replacement side-view mirrors reflected a severely distorted image, compromising the side-view visibility. The vehicle was taken to the dealer, but the request to replace the mirrors with the previous side-view mirrors was refused. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11530821,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2021","dateComplaintFiled":"07/07/2023","vin":"5FPYK3F8XLB","components":"EXTERIOR LIGHTING","summary":"Honda Ridgeline's \"Auto High-Beam Headlights\" do not work as advertised. They do not automatically engage high-beam headlights when appropriate. When this features rarely engages, the high-beams often disengage quickly - which distracts the driver and creates a temporary dangerous situation.  I believe that this can be fixed with software.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11529664,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2023","dateComplaintFiled":"06/29/2023","vin":"5FPYK3F53LB","components":"POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"On May 31, 2023, my wife and I were in our Honda ridgeline when attempting to back up into a parking spot. We noticed the instrument cluster went dark with only a \"P\" flashing. There were no alarms or indications of any fault. We shut down the truck. After trying to restart there was no instrument cluster along with the shifter locked in park.  On this current model their is no emergency override out of park as on other vehicles. We had traffic backed up for hours as we called a tow truck to move the vehicle from the main street. Upon the ridgeline being towed to the local Honda dealer. They scanned for codes, U0103, U0155, u0404, U12AA. Checked Diag Tree and confirmed system test and found SBW control module and gauge control module didn't communication. They ended up finding a fuse had blown.  My question is why no override out of park on this model? Safety issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11529251,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"06/27/2023","vin":"5FPYK3F17LB","components":"UNKNOWN OR OTHER","summary":"Backup camera stopped working.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11528819,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2023","dateComplaintFiled":"06/26/2023","vin":"5FPYK3F71LB","components":"STRUCTURE","summary":"Sudden spontaneous moonroof explosion. Traveling at approximately 60mph I experienced a spontaneous explosion of the moonroof while it was closed and the headliner was closed. Glass flew into following traffic. There was no oncoming traffic and we were not following anyone. Sky\u2019s were clear and the road was dry and paved. This was a loud and distracting event and if the headliner cover wasn\u2019t closed it could have been much more serious. This happened around 10am MDT yesterday June 25 2023. The vehicle had about 20300 miles on the odometer.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11528515,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2023","dateComplaintFiled":"06/23/2023","vin":"5FPYK3F71LB","components":"UNKNOWN OR OTHER","summary":"As I was backing out of the garage, the backup camera failed to show video on my display. I almost ran over toys, and the safety failure of this feature is essential.   The video has failed to show on the display, although no damage has occurred to the vehicle. It seems that there must be a failure in the wiring.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11527609,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2023","dateComplaintFiled":"06/18/2023","vin":"5FPYK3F7XLB","components":"UNKNOWN OR OTHER","summary":"This a transmission and auto idle shut off issue. The condition has happened 8-11 times over the 80K miles I have owned this vehicle. It happened today Sunday 6/18/2023 at 12:13pm. With the auto idle shut off engauged, at a stop light, foot on the brake and waiting for the light to change to green, the transmission will shift from drive to neutral, without touching anything. I will get a notification on the dashboard \" that I need to put my foot on the brake to start the car\", but my foot is on the brake already, waiting for the light to change. The vehicle will not start in neutral, I have to put the vehicle into park to start the vehicle. If I don't see the notification on the dashboard, focused on watching the light change, when the light turns green, take my foot off the brake, the next thing I know, I am rolling backwards towards a vehicle behind me. When the light turns green, the vehicle behind me thinks I am going to move forward, instead I am rolling backwards towards them, before I reapplied the brakes.  Twice the vehicle behind me looked like they were going to hit, but stopped short.  I have been the two dealerships with my concerns and one did a software update, but the problem continues to persist. One dealer recommended notifying Honda of America and I have done this. 6/12/2023 case 13880068, no response yet and 6/17/2023 second request case 13893182. At first I thought I was doing something with my hand, but I now drive with my right hand on the passenger armrest to make sure I have no involvement in the condition I have describe.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11527259,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"06/15/2023","vin":"5FPYK3F87LB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Rear backup camera is not working","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11522756,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2023","dateComplaintFiled":"05/18/2023","vin":"5FPYK3F7XLB","components":"BACK OVER PREVENTION","summary":"Unkown - backup camera failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11516555,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2023","dateComplaintFiled":"04/11/2023","vin":"5FPYK3F79LB","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"Rear camera has stopped working. There was a recall for 2017 - 2019 Honda Ridgelines, currently does not include 2020. My mileage is 39600 and was told not covered. They apparently have not fixed the problem and it needs to include 2020\u2019s as well.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11516404,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2023","dateComplaintFiled":"04/10/2023","vin":"5FPYK3F75LB","components":"UNKNOWN OR OTHER","summary":"I have a recall for PGM-FI and Honda said they won\u2019t honor it due to salvage title.I am concerned that it could be a safety hazard due to vehicle not restarting after idle stop engages when stopping on the road.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11512949,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2023","dateComplaintFiled":"03/21/2023","vin":"5FPYK3F7XLB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE","summary":"The rear opening and closing of the tailgate caused a break in the wiring harness, causing the rearview camera to fail. This is due to a design flaw and identical to what has happened in the 2017-2019 models.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11507299,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2023","dateComplaintFiled":"02/14/2023","vin":"5FPYK3F87LB","components":"UNKNOWN OR OTHER","summary":"The back up camera failed. I can't see what is behind me when backing up.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11507317,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"02/14/2023","vin":"5FPYK3F83LB","components":"UNKNOWN OR OTHER","summary":"The window pillar is made of cheap thin plastic that melts easy and I believe is a fire danger. I have had two incidents, the first in July of 2021 shortly after I purchased my vehicle and I reported it to Honda product complaint 12387373. Honda replaced the molding with the same exact part. I have had another issue on the same side with the same part in a different location in the middle of February in 40 degree temperatures in front of an office building. Honda is saying there is no issue. I believe that since this has happened twice now it is a fire hazard.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11505638,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2022","dateComplaintFiled":"02/05/2023","vin":"5FPYK3F71LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Condition: truck is stopped, the auto engine idle is on Action: release the brake to press the accelerator Result: the truck fails to restart, shuts off the engine completely, puts itself in Neutral, and all the lights in the dash illuminate  I have to place the truck in Park and restart the engine. Sometimes the engine is difficult to restart, and I have to try several times. This has happened 3 times since November, and 3 other times the truck has almost stalled when restarting.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11505596,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2020","dateComplaintFiled":"02/04/2023","vin":"5FPYK3F89LB","components":"EXTERIOR LIGHTING","summary":"Since this vehicle was purchased new the automatic high beams have not worked correctly and will often stay on for incoming traffic. There is no fix for this issue at the moment. Mentioned this issue to Honda Corp and dealership and never heard a response from over two years ago. Brought vehicle recently to other dealer and mentioned my vehicle still has this issue. They completed an unrelated software update. Needless to say my Ridgeline is still having this issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11505597,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2020","dateComplaintFiled":"02/04/2023","vin":"5FPYK3F89LB","components":"FORWARD COLLISION AVOIDANCE","summary":"Since new vehicle''s Forward Collision warning stating \"BRAKE\" will occasionally appear for oncoming traffic. Vehicle has attempted to brake as well. There is no fix from Honda Motor Co.  Vehicle also has an issue with automatic high beams (which has no current fix) which has been filed separately.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11503743,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2022","dateComplaintFiled":"01/26/2023","vin":"5FPYK3F83LB","components":"FUEL/PROPULSION SYSTEM","summary":"The plastic fuel line coming from the gas tank cracked and there is no way to replace a small hose and Honda make me purchase a brand new tank for a repair of $2000 that should have been covered under warranty.  The line failed at 25,000 miles","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11503185,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2023","dateComplaintFiled":"01/23/2023","vin":"5FPYK3F51LB","components":"ELECTRICAL SYSTEM","summary":"Back up camera has stopped working. When the vehicle is put in Reverse the guide lines continue to appear, while there is no video of what is behind the vehicle.  I looked up recalls on 2020 Ridgeline, and there are no reports. 2017-19 backup camera recall for similar problem. Honda dealer appointment to confirm is 3 days from today. There were no warning signs of failure.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11501894,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2023","dateComplaintFiled":"01/15/2023","vin":"5FPYK3F80LB","components":"UNKNOWN OR OTHER","summary":"This complaint is about Tesla vehicles that I passed or passed me yesterday in Southern California on the 15 and 210 freeways. The conditions were treacherous with low visibility and rain. At least one dozen Tesla vehicles were encountered and none had their lights on although it was raining and visibility was low. They did have front \u201cdriving lights\u201d illuminated but no rear lights were visible. In California, it is the law to have your lights on if it\u2019s raining. The lack of rear lights presented a dangerous situation in foggy and damp conditions even though it was not nighttime. These observations were made between 10 AM and noon as well as 3:30 PM and 5 PM. My Honda Ridgeline had its lights set on automatic and they were illuminated the entire time. I can\u2019t understand why the Tesla vehicles didn\u2019t have any lights displayed in the rear of the car unless they were breaking. It must be a software oversight because I observed various models and production years.  This needs to be rectified for all our safety.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11498630,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2022","dateComplaintFiled":"12/23/2022","vin":"5FPYK3F10LB","components":"ELECTRICAL SYSTEM","summary":"Backup camera stopped working. Possible electrical wiring harness defective and severed prematurely. This was a safety feature that stopped working on a vehicle that\u2019s not even 3 year old.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11498199,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2022","dateComplaintFiled":"12/20/2022","vin":"5FPYK3F70LB","components":"ELECTRICAL SYSTEM","summary":"Wire harness for back up camera needed to be replaced. Dealer said not covered by current recall, ie 2020's are not covered","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11494723,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2021","dateComplaintFiled":"11/23/2022","vin":"5FPYK3F74LB","components":"EXTERIOR LIGHTING","summary":"In winter weather driving the LED headlights become covered in snow and ice. I have to keep finding a safe place to pull over and manually clear the snow and ice off the headlights so I can see properly without dazzling other drivers.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11493152,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2022","dateComplaintFiled":"11/10/2022","vin":"5fpyk3f7xlb","components":"EXTERIOR LIGHTING","summary":"Auto high beam feature fails to go to dim quickly enough when on coming traffic appears.  Yet it will dim for white or yellow road sign reflections.  The system is very unpredictable and causes people to flash me often.  Recurring problem since new.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11488999,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2022","dateComplaintFiled":"10/12/2022","vin":"5FPYK3F78LB","components":"ENGINE","summary":"Engine fails to restart after Idle Stop engaged. Engine stops normally when brake pedal is pressed and vehicle comes to full stop.  Brake pedal is then released to restart engine but the engine does not start.  Dashboard says \"Shift to Park\".  The transmission is shifted to Park and then Start button is pushed to restart engine.  Sometimes the Start button has to be pushed multiple times to restart engine.  This is a safety issue because the vehicle cannot move in traffic, crossing an intersection, etc.  It is equivalent to an engine stall.  This happens approximately 10% of the time when the Idle Stop is engaged.  Also, sometimes the engine will start but after a hesitation or a struggle to start.  In this situation, \"Collision Mitigation System Warning\" displays on the dashboard.  This happens probably 25% of the time.  Battery and starter have no problem starting the vehicle outside of these conditions.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11488854,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2022","dateComplaintFiled":"10/11/2022","vin":"5FPYK3F76LB","components":"ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"Several times over the past two months, I started having issues with the auto engine idle stop. I'm at about 25,000 miles and my vehicle has completely stalled out 4 times in two months. This is due to a failure of the auto engine idle stop system to restart the engine after I take my foot off the brake pedal. This has put my safety and others at risk in all of these incidents, all happened in busy, high traffic areas. In one instance it took a full minute to be able to turn my car back on. One time it triggered the collision system, and I couldn't restart my car for several minutes. After looking up this issue, I know there is an ongoing NHTSA investigation into the Honda Pilot models, but this needs to be expanded to the Ridge line models.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11487971,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2022","dateComplaintFiled":"10/05/2022","vin":"5FPYK3F58LB","components":"ELECTRICAL SYSTEM,ENGINE","summary":"STOPPING AT A STOP LIGHT ON 10/4 & 09/27 ENGINE SHUT DOWN AND WOULDN'T START. pEOPLE BEHIND ME HONKING THEIR HORNS FOR ME TO GO. ENGINEWOULDN'T START AND HAD GONE FROMDR TO PARK. DASH SAID SOMETHINGLIKE PRESS BRAKE AND START BUTTON.THE WHOLE TIME THE LIGHT WAS GREEN,IR WOULDN'T START.  THE 1ST TIME IT HAPPENED I THOUGHT IT WAS THE ECON ON BUT THE 2NDTIME IT WASN'T ON.  I HAVE AN APPOINTMENT TODAY AT ESKRIDGE IN OKC.  THIS IS SO SCARRY,ITHOUGHT I NEEDED TO REPORT IT. I AM SCARRED THAT ENGINE AND EVERYTHING WILL SHUT DOWN AGAIN.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11484472,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2022","dateComplaintFiled":"09/14/2022","vin":"5FPYK3F77LB","components":"FUEL SYSTEM, GASOLINE","summary":"Warning light keeps coming on in my 202 Honda Ridgeline: \"Emission Systems Problem\" the first time I took it in they indicated there was no problem charged me $168.00. Second through forth time it went in they replaced the \"Evap Canister Vent Valve\" problem comes back within 2 weeks. The light has tripped a fifth time but went out on it's own, Honda dealer said the light needs to be on in order to trouble shoot. This was a issue on 2017 - 2019 Ridgelines blogs indicate repair was replacement of injectors. Just looking for help to get my issue resolved once and for all.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11472506,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2022","dateComplaintFiled":"07/06/2022","vin":"5FPYK3F76LB","components":"ELECTRICAL SYSTEM,ENGINE,LANE DEPARTURE","summary":"Beginning about 3 months ago the Automatic Idle Stop (AIS) would randomly not function at start-up during the length of a drive though there was no indication of any issue on the dash. Shutting off and restarting would allow usually allow it to function normally. About 6 weeks ago the AIS stopped the engine at a red light, and when I removed my foot to accelerate the engine did not start, the car shut off. It took a couple of seconds to realize the vehicle was down, I had to shut the car completely off and restart to get moving almost getting rear-ended since I did not move when the light changed even though my brake lights went off, confusing the driver behind me. AIS failing to start has become more frequent and now happens at least every other day. In traffic this is a safety issue for sure. Additionally, the LKAS system randomly displays a new message on the dash that it is disabled for a few seconds while driving on the freeway and then clears itself.  Other seemingly related electrical issues started at the same time. On several of the occasions that the AIS failed to restart, All dash lights flickered rapidly, and the speedometer needle bounced wildly. after shutting down and restarting the A and B Trim computers had been zeroed as well as the MPG average being zeroed, and the Economy mode had been switched of. These nuisance electrical issues are not a safety concern themselves but may help point to a common failure which does cause the safety issues of the AIS and the LKAS systems. I believe you are investigating similar AIS issues on the Honda Pilot which shares many of the electrical and drive train components with the Ridgeline.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11471688,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2022","dateComplaintFiled":"06/30/2022","vin":"5FPYK3F83LB","components":"ENGINE","summary":"No restart after engine auto start/stop engages.   Multiple times when the engine auto stop is engaged engine has to crank for multiple seconds to restart or won\u2019t restart at all. This creates an unsafe condition when trying to make a turn at an intersection or when trying to turn onto a road from a parking lot.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11461465,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2021","dateComplaintFiled":"04/20/2022","vin":"5FPYK3F5XLB","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"On numerous occasions (at least 5 times) the following occurred: Upon exiting the highway after approximately 90+ minutes of driving, the truck's check engine light starts flashing and the vehicle goes into \"limp mode\" and will barely accelerate to avoid oncoming traffic from behind.  The vehicle must be stopped and turned off to clear the engine light and return to normal performance.  The on-board computer does not store any diagnostic codes when this occurs.  There are numerous documented incidents exactly like this one on the Honda Ridgeline Owners forum.  I have taken my truck to the dealer three times with no resolution.  The dealer consults with Honda Tech support, who is unsure how to solve this issue.  Assorted repairs have been documented on the aforementioned Honda forum, to no avail.  This is definitely a safety issue when the truck loses power in traffic.  I have almost been hit from behind while the vehicle is in limp mode.  The initial occurence happened in November 2021 and most recently again April 16, 2022.  Essentially for a year and a half Honda has done nothing to fix this problem.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11460315,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2022","dateComplaintFiled":"04/10/2022","vin":"5FPYK3F75LB","components":"STRUCTURE","summary":"I received a Recall Notice #21V-932 per Honda Service Bulletin 21-086 and took my 2020 Honda Ridgeline in on March 22, 2022.  The recall notice specifies that gaps between Hood Seal and Grill allow for air entry that leads to hood vibration allowing the hood latch to break loose and hood to open while driving.   I have such an air gap and to make matters worse this gap also allows elements to enter my engine compartment getting everything wet/soiled- including electricals.   After the recall repair was competed, I still had a sizable air gap between the hood seal and the grill.  The Dealer Service Department Manager said it was operating according to Honda Specifications and that\u2019s all he could do.   I complained and he said he would contact Honda Motors of America.  He received a reply from Honda Motors that ignored my complaint.  My complaint is that Page 15 of this Honda Service Bulletin 21-086  recall notice specifies \u201cInspect the resting position of the hood seal. Ensure that the hood seal is making contact along the front grill\u201d.   After repair, my vehicle still has a good size air gap between the Hood Seal and Grill which does not meet the repair requirements of the Recall Notice.    Not only that, the repair on my vehicle did not address the Root Cause of the problem which is to prevent air from entering and causing vibration.    And this could be on many Honda vehicles!    I tried to attach a Word Document with additional information but your system would not allow. Please contact me using email because I have hearing loss from Vietnam War and communicating over the phone is very difficult for me!!!!","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11454177,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2021","dateComplaintFiled":"02/25/2022","vin":"5FPYK3F75LB","components":"FORWARD COLLISION AVOIDANCE","summary":"1st time we were driving on a mountain highway at 70 mph,  when the truck self applied the brakes and we were nearly rear ended by another truck, there was no vehicle directly in front of our car to cause this to happen. I took the truck to the dealer as soon as we returned home, they found nothing wrong! A few weeks later this happened again for no apparent reason however thus time no other car was near enough to cause a incident. I returned the truck to Honda Service after 1st calling Honda USA and having them document our concerns. Once more they could offer no reason or correction. This continues to randomly happen to thus day. I have 2 service documents to back up both times I returned to the dealer.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11453830,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2022","dateComplaintFiled":"02/24/2022","vin":"5FPYK3F72LB","components":"FORWARD COLLISION AVOIDANCE","summary":"Like other Honda models being investigated, this 2020 Ridgeline also applies the automatic braking system with on vehicle directly ahead (nearest vehicle is 2 lanes over).  The date below is today, but events were in the past","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11451509,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2021","dateComplaintFiled":"02/11/2022","vin":"5FPYK3F56LB","components":"POWER TRAIN","summary":"The contact's son owns a 2020 Honda Ridgeline. The contact stated that while her son was reversing, the vehicle shifted to neutral independently. The warning message \"Stop. Driving when Safe. Transmission Problem, See Manual.\" Was illuminated. The contact's son shifted to reverse and continued to drive the vehicle. The contact stated that the failure reoccurred twice the next day while reversing. The contact's son turned off and parked the vehicle. The vehicle was towed to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 11,721. Consumer traded in this truck on 2/14/2022 and traded up to a 2022 Ridgeline. Consumer had the truck for a week and it did the same thing.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11447321,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2022","dateComplaintFiled":"01/13/2022","vin":"5FPYK3F58LB","components":"STRUCTURE","summary":"The February 2022 edition of Consumer Reports, page 19, identifies 2017-2020 Honda Ridgeline (and others) as having a faulty Hood Latch that could release as the vehicle is in motion thereby blocking the driver's view of the road. I cannot find any evidence on your website or that of Honda's about a recall or a fix for this issue. Please look into this matter and get back to me as soon as possible. Thanks [XXX] email: [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11444210,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2021","dateComplaintFiled":"12/17/2021","vin":"5fpyk2f15lb","components":"ENGINE","summary":"Strong engine oil odor after driving and then parking vehicle. Also checked engine oil, has a very strong gasoline smell to engine oil. Dealer claims unable to replicate, however I pointed out the smell to them once I arrived. Dealer mentioned that the smell was normal. They took the vehicle in anyway and claim again that the smell is normal. There are no warning lights or anything to indicate a problem. Smell first noticed around 5600 miles. Vehicle now at 16000 miles and still getting the same result with odor and fuel smell in the oil.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11438991,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2021","dateComplaintFiled":"11/02/2021","vin":"5FPYK3F79LB","components":"POWER TRAIN","summary":"Driving up a grade my small dog move forward  onto forward part of console and steped on gearshift buttons and vehicle shifted in to neutral. Engine rev. Up to 5000 RPM. Had to remove dog from gear shift panel slow down engine and vehicle back in gear and excelerate away from large truck approaching the rear of my vehicle.  Vary scary, why does Honda put a push button transmission controls on a console  between the seats.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11433320,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2021","dateComplaintFiled":"09/17/2021","vin":"5fpyk3f15lb","components":"ENGINE","summary":"I understand my vehicle has a start and stop function. It does not work as it\u2019s intended per Honda dealership and page 400s of the owners manual. My car is been shutting off randomly as I\u2019m giving it gas moving forward ( 1 time) and we\u2019ll over 10 times as I\u2019m backing up into my driveway. When I am backing up, it\u2019s normal and out of no where, my vehicle shuts off and it shifts back to neutral then starts to roll forward. When my truck shuts off as I\u2019m in reverse, my reverse camera becomes audio or audio off when it\u2019s suppose to show the rear camera back up. And my dash board, the oil light and battery comes on. I\u2019ve brought it up to Honda dealership and I keep getting the run around. This is a safety concern! It\u2019s a safety concern for myself, family and also the people around me driving if this happens to shut off on the freeway or even on the city road. I have my kids in the car and I could get crush from all directions if my car shuts off randomly. What do Honda need in order to fix this? My car getting crushed in an accident? Honda states they could not replicated it so I provided dash cam footage, live video footage. And still I\u2019m getting the run around. Please help.   Honda stated my after market parts caused this issue. But could not explain to me why and how it caused it?? I have a carb legal intake and an LED light strip. Nothing fancy! No harness no nothing! Just simple fuse power and ground. I\u2019ve brought my vehicle in before for this issue ( with my carb legal intake) and Honda deemed it \u201csafe and could not replicate it\u201d so I carried on and installed my LED light strip properly.  They could not explain it to me how my parts caused the issue.  So I put my car back to stock specs as they recommended. And immediately my car shuts off like I stated in this. I did not buy a Honda to have issues. At this point I\u2019m over owning this car. It\u2019s brand new! There is a bigger issue. And I feel like I am wasting my time. At this point- I need more help.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11426096,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2020","dateComplaintFiled":"07/23/2021","vin":"5FPYK3F70LB","components":"EXTERIOR LIGHTING","summary":"The Automatic High Beams on my 2020 rarely activate and when they do, they dim almost immediately after seeing their own reflection even on tiny road markers. Occasionally, they'll activate or flash oncoming traffic which creates a hazard to their visibility and my safety.  I alerted my local Honda Dealership at a scheduled service but they stated their were  no service bulletins in effect for the Automatic High Beam system, and therefore nothing they would do.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11420514,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2021","dateComplaintFiled":"06/10/2021","vin":"5fpyk3f79lb","components":"UNKNOWN OR OTHER","summary":"Sunroof spontaneously shattered while driving.   Sunroof is not safety glass and shattered into thousands of shards.    If the inner cover had been open the driver would have been hit in the face with these glass shards while driving at highway speed.   There was nothing on the roadway that could have caused this explosion.   Smooth paved road and no close traffic.   We believe it is a defect and the type of glass is inherently dangerous to be used in a motor vehicle.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11415573,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"05/07/2021","vin":"5FPYK3F75LB","components":"FORWARD COLLISION AVOIDANCE","summary":"ON 12 OR MORE OCCASIONS THE TRUCK BRAKED FOR NO REASON. NOTHING IN FRONT OF ME. IT'S BEEN TO THE SHOP 3 TIMES FOR THIS. I HAVE DONE RESEARCH ON THIS PROBLEM AND FOUND OUT HONDA HAS SEVERAL LAW SUITES ON THEIR CMBS SYSTEM GOING BACK TO 2015. SO WHY HAVE THEY BEEN ALOUD TO KEEP THIS SYSTEM IN CARS AND TRUCKS.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11407144,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2020","dateComplaintFiled":"04/08/2021","vin":"5FPYK3F72LB","components":"EXTERIOR LIGHTING","summary":"THE AUTOMATIC HIGH BEAM FUNCTION IS ERRATIC AND HAS SWITCHED TO HIGH WHEN ON-COMING TRAFFIC IS APPROACHING.  IT ALSO SWITCHES TO LOW WHEN THERE'S NO ON-COMING TRAFFIC.  THIS TYPICALLY HAPPENS DURING HIGHWAY TRAVEL.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11406889,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"04/07/2021","vin":"5FPYK3F75LB","components":"EXTERIOR LIGHTING","summary":"THE AUTO HIGH BEAM FEATURE DOES NOT WORK CORRECTLY. TURNS ON AND OFF AT IT'S OWN REFLECTION FROM ROADSIDE SINGS OF ALL SHAPE AND SIZES. FLASHES OTHER VEHICLES WHEN IT IS SUPPOSED TO BE ON LOW BEAM. HAVE COMPLAINED TO HONDA AND WAS TOLD IF I DID NOT LIKE IT TOO DEACTIVATE THE FEATURE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11394480,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2021","dateComplaintFiled":"02/03/2021","vin":"5FPYK3F86LB","components":"SERVICE BRAKES","summary":"THE BRAKES ARE SOFT IF YOU HIT THE BRAKES OUT OF THE \"CLEAR BLUE\". IF YOU RECENTLY PRESSED THEM WITHIN THE LAST COUPLE OF SECONDS, THE PEDAL HAS A MUCH FIRMER AND GRABBIER PERCEPTION. THE BRAKES FUNCTION NICELY, BUT THE VARIANCE IN BRAKE FEEL COULD BE DETRIMENTAL WHERE FRACTIONS OF A SECOND MATTER. THE VEHICLE DOES IT ALL THE TIME REGARDLESS OF TERRAIN OR TEMPERATURE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11394325,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2021","dateComplaintFiled":"02/02/2021","vin":"5FPYK3F57LB","components":"FUEL/PROPULSION SYSTEM","summary":"ON TWO OCCASIONS, I WAS DRIVING AT FREEWAY SPEEDS IN A COLD CLIMATE FOR ABOUT AN HOUR.  I DECELERATED ONTO AN OFF RAMP.  UPON ACCELERATION, I RECEIVED A FLASHING CHECK ENGINE LIGHT AND REDUCED POWER.  I WAS ABLE TO LIMP HOME AT DECREASED SPEEDS.  I WAS ABLE TO PULL CODES P0304 - CYLINDER 4 MISFIRE, P0305 - CYLINDER 5 MISFIRE, C342D - MANUFACTURER CONTROL.  THE PROBLEM WENT AWAY AFTER RESTARTING THE VEHICLE.  I TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO SEE ANY CODES OR REPRODUCE THE ISSUE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11377272,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2020","dateComplaintFiled":"12/01/2020","vin":"5FPYK3F74LB","components":"POWER TRAIN","summary":"HONDA VEHICLES EQUIPPED WITH THE ZF-9 SPEED TRANSMISSION CANNOT BE PLACED INTO \"NEUTRAL\" IF THE VEHICLE'S BATTERY IS FLAT.  A SPECIAL HONDA TOOL THAT IS NOT INCLUDED WITH EACH VEHICLE, IS THE ONLY WAY TO PLACE THE ZF 9 SPEED TRANSMISSION INTO NEUTRAL, TO ALLOW FOR TOWING, OR PHYSICALLY MOVING THE VEHICLE OUT OF TRAFFIC, IF THE VEHICLE'S BATTERY FAILS.  HONDA SHOULD INCLUDE THIS TOOL #07AAA-TZ3A100 LOCK RELEASE, WITH EVERY HONDA EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11374100,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2020","dateComplaintFiled":"11/11/2020","vin":"5FPYK3F7XLB","components":"EXTERIOR LIGHTING","summary":"WHEN DRIVING ON A HIGHWAY, THE AUTO DIMMING HIGH BEAM HEADLIGHT SYSTEM OFTEN FAILS TO DIM THE HIGH BEAMS WHEN AN ONCOMING VEHICLE IS APPROACHING - OFTEN CAUSING THE ONCOMING DRIVER TO \"FLASH\" HIS HIGH BEAMS IN ANGER. THE SYSTEM WILL ALSO DIM THE HIGH BEAMS WHEN IT SHOULDN'T.- WHEN THERE'S NO VEHICLE AHEAD OF YOU AT ALL. THE DEALERSHIP HAS BEEN UNABLE TO FIND A FIX FOR THE PROBLEM. I FIND OTHER OWNERS COMPLAINING OF THE SAME PROBLEM HERE...    HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/AUTO-HIGH-BEAM-COOL-MAYBE-NOT.215738","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11343643,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"08/06/2020","vin":"5FPYK3F70LB","components":"UNKNOWN OR OTHER","summary":"THE REAR WINDOW SWITCH DOES NOT FUNCTION ON DEMAND WHEN ACTIVATING TO OPEN THE BACK WINDOW IN STATIONARY OR IN MOTION. IT DOES FUNCTION PROPERLY WHEN YOU LEAST EXPECTED AND NOT AT THE WILL OF THE OPERATOR.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11340406,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2020","dateComplaintFiled":"07/20/2020","vin":"5FPYK3F74LB","components":"POWER TRAIN","summary":"2020 HONDA VEHICLES THAT ARE EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION ARE IMPOSSIBLE TO PLACE IN NEUTRAL, IF THE BATTERY IS DEAD.  HONDA SELLS A TOOL (HONDA 07AAA-TZ3A100 LOCK RELEASE) FOR $225.00.  USING THIS TOOL IS THE ONLY WAY TO PLACE THESE VEHICLES IN NEUTRAL, IF THE BATTERY IS DEAD.  HONDA SHOULD BE INCLUDING THIS TOOL FREE OF CHARGE IN EVERY 2020 VEHICLE EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]}]}