{"count":121,"message":"Results returned successfully","results":[{"odiNumber":11747152,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2026","dateComplaintFiled":"06/29/2026","vin":"5FPYK3F73PB","components":"UNKNOWN OR OTHER","summary":"My sunroof exploded. The glass blew up and out of the vehicle while on the highway.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11746777,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2026","dateComplaintFiled":"06/26/2026","vin":"5FPYK3F72PB","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Driving approximately 15mph on a gravel road in my subdivision I noticed smoke or steam coming from under the hood. The time was approximately 10: 30 am on June 4,2026 the 2023 Honda Ridgeline with 41,000 miles was immediately stopped and put in park. I exited the vehicle and started to open the hood and fire streamed out from the front of the vehicle. I backed up and went to the rear door and retrieved my dog from the back seat. The vehicle is a total loss as the fire spread incredibly fast. I\u2019m lucky to be alive today. There were no warnings or messages.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11746323,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2026","dateComplaintFiled":"06/24/2026","vin":"5FPYK3F5XPB","components":"POWER TRAIN","summary":"During warmer months of the year the vehicle can have a long pause when shifted into drive. Most commonly occurs when you finish backing up and want to go forward. The vehicle will pause and not go anywhere for 2-3 seconds. It also happens by shifting out of park into drive. Again, the vehicle will pause for 2-3 seconds. Honda dealerships are aware of this issue on the Honda Ridgeline with a 9-speed automatic transmission. It could easily cause an accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11740559,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2026","dateComplaintFiled":"05/28/2026","vin":"5FPYK3F51PB","components":"STEERING,ENGINE,BACK OVER PREVENTION","summary":"The contact owns a 2023 Honda Ridgeline. The contact The contact stated he experienced knocking in the engine. The vehicle was taken to the dealer where it was diagnosed with an air compressor failure; however, the issue persisted. The contact also stated another issue is the rearview camera displayed a distorted image. The contact also experienced loss of steering control with the vehicle pulling to the right. intermittently veering towards The contact associated the issues with NHTSA Campaign Numbers 24V321000 (Back Over Prevention) and 24V184000 (Steering) The vehicle was not diagnosed or repaired for these issues. The manufacturer was notified of the issue. The approximate failure mileage was 32,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11740685,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2026","dateComplaintFiled":"05/28/2026","vin":"5FPYK3F50PB","components":"STEERING","summary":"At approximately 31,800 miles, my 2023 Honda Ridgeline failed Massachusetts state inspection due to excessive play in the steering rack. A Honda dealership technician confirmed the steering rack and both inner and outer tie rods required replacement. This vehicle is the same year and model covered under NHTSA Recall 24V184000 (steering gearbox inner ball joint housing detaching from steering rack). My VIN was not included in that recall batch; however the failure is identical in nature \u2014 premature steering component failure at extremely low mileage. Steering racks are designed to last 100,000 to 150,000+ miles under normal use. This failure occurred at roughly one-third of the minimum expected lifespan, with no prior warning signs, no crashes, no unusual road conditions, and regular maintenance. Vehicle was driven exclusively on paved roads. Component is available for inspection upon request. Failure confirmed by Honda dealership. No warning lamps preceded the failure. Safety risk: potential loss of steering control at highway speed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11739281,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/1969","dateComplaintFiled":"05/21/2026","vin":"5FPYK3F72PB","components":"EXTERIOR LIGHTING","summary":"The auto-dimmer function does not work. On high-beam there is no automatic dimming; on low-beam the high beam automatically and randomly flashes on for a couple seconds, then off. In the latter instance, oncoming traffic gets hit with a sudden blinding flash - creating a hazard. My understanding is that this has been a problem for several years even before we bought the vehicle new and the company misled us into believing the function was available on the vehicle. The company also simply ignoring and not trying to fix it. Given the false advertisement of the functionality in the vehicle and hazard to oncoming traffic when it is on, one might reasonably expect a recall to be issued.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11739084,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2026","dateComplaintFiled":"05/20/2026","vin":"5FPYK3F79PB","components":"POWER TRAIN","summary":"The connecting rod bearing in cylinder one broke causing catastrophic engine failure. It has been inspected by a Honda dealer. The check engine light started flashing after the rod broke making me lose power in the vehicle at an intersection.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11737114,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2025","dateComplaintFiled":"05/11/2026","vin":"5FPYK3F52PB","components":"STEERING,SUSPENSION","summary":"The contact owns a 2023 Honda Ridgeline. The contact stated that on several occasions at various speeds, when the vehicle went over bumps in the road, it shook more than usual. Additionally, when the vehicle was slowed down and the brake pedal was depressed, it took more effort to depress the pedal. The vehicle was taken for inspection, where it was determined that there was a steering suspension failure and the inner and outer tie rods were damaged. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 33,604.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11736739,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2026","dateComplaintFiled":"05/09/2026","vin":"5FPYK3F55PB","components":"STEERING","summary":"At roughly 20,000 miles, I began to notice a slight rattle/clucking sound from the front end of the vehicle on gravel surfaces. The issue gradually became more noticeable and upon owner inspection, inner tie rods had noticeable play. Independent shop (Frantz Automotive, Cary, NC) confirmed the play, and upon removing the tie rods and boots, discovered play within the steering rack itself (have video that could not be uploaded), and notified me that there was a recall for this issue on some 2023 Ridgelines (as noted on receipt). I then took the truck to the dealership where purchased (Autopark Honda, Cary, NC), which confirmed the issue (as noted on receipt) and offered to replace at a \"goodwill\" rate of $500, which they termed a \"deductible.\" Given the safety concern and I needed the truck for transportation, I paid for the repair and will request a refund from Honda America.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11731593,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"04/16/2026","vin":"5FPYK3F76PB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Honda Ridgeline. The contact stated that while driving or while stopped at a stop light, the Auto Idle Stop system activated, and the vehicle hesitated to respond. The message \"Auto Idle Stop Temporarily Unavailable\" was displayed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11730631,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2023","dateComplaintFiled":"04/12/2026","vin":"5fpyk3f55pb","components":"EXTERIOR LIGHTING","summary":"the auto high beam system is overly sensitive. lights flicker when a street sign is detected. dealer checked this issue and said the door switch was bad and replaced it. problem still exists. this makes night driving distracting and dangerous. no warning lamps or messages are shown on instrument panel.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11725431,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2026","dateComplaintFiled":"03/19/2026","vin":"5FPYK3F53PB","components":"EXTERIOR LIGHTING","summary":"03/09/26 Driver side Headlight assembly filling with a lot of water when driving in wet conditions. Headlight has a significant amount of water and condensation inside. It is very noticeable. I can see a slight difference in positioning of the driver side headlamp vs the passenger side. Driver side looks slightly misaligned on the part closest to the midline of the truck. Available to inspect upon request. Called Dealer to bring it in to inspect immediately. They told me to come in without an appointment bc they said i didnt need one for this issue and I can come right in. I drove all the way there and was told they couldn't help me bc they were to busy now. Scheduled service with Dealer on 3/23/26. They were unable to take me earlier and told me that it's not an emergency and that I can drive the vehicle saftely until the 23rd, in wet or dry conditions. I Inspected light and took photos. Was told by local mechanics that a dealer would need to inspect it for defects / warranty repair. Dealer will be able to see the water and condensation throughoyt the entire headlamp as soon as they look at it. You can't miss it, it looks ridiculous. Ive noticed my day time running lights aren't working consistently since the water has been in the headlamp. Also, they will be able to reproduce the water flooding into the headlamp with no problem. If they run it through a carwash, water will hemorrhage into it. No symptoms or warning indicators / messages prior to part failure. I've attached photos and have more upon request. The photos show the water in the headlamp is now frozen over the inside of the headlight. This is affecting visibility and I am concerned about this damaging other components / electrical systems.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11724375,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2026","dateComplaintFiled":"03/14/2026","vin":"5FPYK3F83PB","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"The infotainment system failed intermittently two times prior, causing failure of the backup camera and cross traffic warning sensor system. The entire system failed a month ago and Honda has no idea when they can get parts.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11720926,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2026","dateComplaintFiled":"02/27/2026","vin":"5FPYK3F55PB","components":"FORWARD COLLISION AVOIDANCE","summary":"A car turning left on a one lane both way street. The the auto breaking system hit the breaks I was about 6\u2019 away from car going 10 miles per hour. Car behind me almost hit the back of my truck. It took second before breaks let off. System was in normal mode.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11720528,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2026","dateComplaintFiled":"02/25/2026","vin":"5FPYK3F52PB","components":"EXTERIOR LIGHTING","summary":"While driving home on 2/21/26 at night in light sleet/snow conditions, I noticed a dramatic decrease in headlight effectiveness in my Honda Ridgeline. When I stopped to check the headlights, they were coated with ice that needed to be scraped off. This is my first vehicle that has LED headlights so this was unexpected. I never had this issue with my previous vehicles that used incandescent /halogen headlights. I suspect this snow/sleet buildup is due to the fact the LED headlights, by their nature, are much more thermally efficient and generate less than 10% of the heat of an incandescent light source. As a result, LED headlamps do not generate enough head to melt any snow/sleet accumulations on the headlight lens. While this might not be an issue in southern states, it is a significant safety and visibility issue in areas where winter snows are the norm. NHTSB should consider requiring a wiping mechanism (as is done on Volvo headlights) or implement a defrost mechanism into the headlamp assembly or lens of vehicles with LED headlamps.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719296,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2026","dateComplaintFiled":"02/20/2026","vin":"5FPYK3F7XPB","components":"EXTERIOR LIGHTING","summary":"There is constant water intrusion on the driverside headlight causing poor headlamp performance. I have reported the issue to a dealer for a warranty claim and was told that it is normal for water to be inside the headlight housing. If this is the case than I believe there is potential for a safety hazard. Issue was escalated to Honda Customer Service who initially offered to help get the repair done under warranty and then changed their tune and told me they wouldn't intervene and my only other option was to take it to another dealership to get a second opinion. I believe than based on Manufacturer Communications on this website (11000278 & 11000270) that this is a known issue and owners are being gaslighted into thinking its normal.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11719172,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2025","dateComplaintFiled":"02/19/2026","vin":"5FPYK3F82PB","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in the oil can cause the engine to malfunction to the point of seizure which could cause a sudden stop in traffic flow. 2. The noxious gasoline fumes are unbearable in the cabin of the truck causing headaches, nausea, and lightheadedness which could cause an accident while driving and could cause the driver to become disoriented and cause an accident. I took the vehicle to Napleton Honda in Loves Park, Illinois to address the problem, and they, in turn contacted American Honda for guidance. The dealership said the technical arm of American Honda said the fumes and the gasoline infiltration was, \"NORMAL. I was contacted by American Honda and they suggested that I get a second opinion from another dealership, which IMHO is moot because they will contact American Honda for guidance and they will be told the exact same thing. The case number with American Honda is: XXX. The vehicle is currently under warranty for approximately one(1) more month. I had the oil analyzed by Blackstone Laboratories and they did, in fact detect gasoline in the oil. I have those results. I talked to the Honda Case Manager and she said that Honda will not/does not accept third party testing. American Honda will not even agree to test the oil themselves to determine if what I'm saying is true. I would sincerely appreciate any assistance since my truck is almost unbearable and certainly unsafe to drive. There are currently no warning or check engine lights on, but a simple oil analysis would, 100% confirm the presence of gasoline in the oil. I have noticed the gasoline odor for approximately 9 months and it has progressively gotten worse. I try to combat the noxious odors and impending motor damage by changing my oil very frequently which is approximately every 500-750 miles with full synthetic oil. Please contact me if you need anything further. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11718408,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"02/17/2026","vin":"5FPYK3F82PB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Approximately six(6) months ago, my wife and I noticed a very noxious gasoline smell in the cabin of our truck, and upon further investigation determined that the smell was a direct result of gasoline that had infiltrated the oil in the engine. The oil was changed and the used oil smelled very strongly of gasoline. I sent an oil sample to Blackstone Industries to get the oil analyzed, and they, in fact found gasoline in the oil. Honda said that the results were useless because they wouldn't accept third party results. I took my truck to the local Honda dealership (Napleton Honda in Loves Park, IL) to address the problem. They, in turn contracted the Technician Department of American Honda who said the strong gasoline smell was \"NORMAL.\" I have contacted American Honda and they suggested getting a second opinion. The case number is, XXX. At this point a second opinion at another dealership would be useless because they're going to tell me the exact same thing. So, in conclusion, I would like the noxious, dangerous gasoline fume root cause to be identified and repaired. The fumes are making me, my wife, and any passengers nauseous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11715788,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2026","dateComplaintFiled":"02/05/2026","vin":"5fpyk3f1xpb","components":"POWER TRAIN","summary":"Engine had complete loss of power and loud knocking noise.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11708530,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2025","dateComplaintFiled":"01/03/2026","vin":"5fpyk3f72pb","components":"FORWARD COLLISION AVOIDANCE","summary":"Oftentimes, while driving on a 2-lane road, the Ridgeline will produce an alarm (beeping sound and flashing amber \"BRAKE\" illuminated on dash display) when driving through a right hand curve with opposite direction traffic in the opposing lane. In every instance, my vehicle and the opposing vehicle are centered in our respective lanes with no indication that either vehicle is on a course to depart their lanes. This is extremely disconcerting as it creates a false emergency alarm. It also makes me think (momentarily) I am not seeing some collision threat. This creates a hazardous situation and I fear that the Automatic Emergency Braking will activate and cause me to lose control of the situation. The opposing traffic scenario I'm describing is quite routine with no cause for alarm. In a worse-case scenario, the opposing vehicle's trajectory would place it on a course further away from me where it could go off the road on the right side of its lane - not to the left towards my vehicle. I have not yet taken it in to the dealership, but I do intend to do so during January 2026.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11704454,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2025","dateComplaintFiled":"12/11/2025","vin":"5FPYK3F52PB","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2023 Honda Ridgeline. The contact stated that while driving at various speeds, there was an abnormal clicking sound coming from the vehicle. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was inspected and determined that there was potential damage to the bearings and that the crankshaft and the short block needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that the recall covered older model Honda Ridgelines. The failure mileage was approximately 82,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11690361,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2025","dateComplaintFiled":"09/29/2025","vin":"5FPYK3F56PB","components":"ELECTRICAL SYSTEM","summary":"The rearview camera continues to fail after recall for the issue was completed. Estimate 6 months+ since recall was performed to replace camera tailgate wire harness. It has begun random failures again. There is no indication from the dash of an error. When placed in reverse, the camera display in the dash goes nearly black or totally black; sometimes lane back lines are present, sometimes not. The current problem is entirely consistent with the failure conditions and symptoms prior to the recall update to replace the wire harness. The problem can fairly routinely be triggered by multiple uses of the dual-action tailgate movement. A few flat down and back up, then a few swing-gate actions will generally trigger the failure. When the camera monitor does have a normal picture, it will stay that way indefinitely -until you again have repeated tailgate movements using the dual-action feature. It is generally possible to perform several dual-action movements of the tailgate and restore the camera monitor to a functional view. The recall and replacement with an \"improved\" wire harness has failed to last; the identical problem is recurring. The vehicle was at a Honda dealer today. They report no error codes, they report no continuity issues with the wire harness. Proposed remedy is to replace the camera unit, despite no error codes. The only basis seems to be that they could not \"see\" a problem with the harness. Nor can they explain why the circumstances are identical to what caused the initial recall, but still feel it's not the cable. Nor can they explain why my repeated movements of the tailgate can make the display work again. This is a considerable safety issue as it's extremely difficult to back up the vehicle if you can't see behind/below the tailgate. Mirrors are not enough; safe backing requires the use of the rear view camera.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11690193,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2025","dateComplaintFiled":"09/28/2025","vin":"5FPYK3F51PB","components":"STRUCTURE","summary":"While driving down the road the lower passenger side rear door garnish flew off the truck and went flying out of the wheel well.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11690042,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2025","dateComplaintFiled":"09/26/2025","vin":"5FPYK3F7XPB","components":"ELECTRICAL SYSTEM","summary":"RVC rearview camera is not functioning.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11684663,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/03/2025","vin":"5FPYK3F59PB","components":"FORWARD COLLISION AVOIDANCE","summary":"The collision breaking will fire off automatically in situations where you\u2019re going around a curve and there\u2019s a car coming in the opposite direction. The truck will see the other car and slam on the brakes even though everybody\u2019s in the correct lane it\u2019s terribly dangerous because it basically is brake checking people who are behind you. There\u2019s no rhyme or reason to it. It does not always do it. It just does it sometimes You can turn the system off, but you have to do that every single time that you turned the car on and it\u2019s I\u2019m sure caused many wrecks at this point.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11682481,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"08/22/2025","vin":"5FPYK3F73PB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was leaving a place of business crossing a four lane undivided road legally to make a left turn. There was an oncoming car (at an unknown speed) in the lane I was crossing approaching rapidly. I just needed to accelerate lightly to be clear. The collision braking system activated before I could clear. The driver was headed straight for me with a broadside collision imminent. He swerved at the last minute and avoided me by heading into the oncoming traffic lane ( no oncoming cars were present). Results could have been ugly. I have to manually turn that feature off every time I start the vehicle, unless you can have it disabled for me. I do not want my vehicle making decision which I cannot control. Thank you for addressing this matter and a response would be appreciated.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11680251,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2025","dateComplaintFiled":"08/12/2025","vin":"5FPYK3F75PB","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"The automatic high beam system is terrible. It is too sensitive so the beams flash hi/low on and off. Even a small road reflector on a dark empty road will force it back to low beam. Other cars I own with this type system work much better. It\u2019s a safety hazard because auto hi-beam is on by default and you can\u2019t count on it providing the correct amount of lighting when on dark roads, plus it annoys oncoming drivers because of the constant flashing.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11676500,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2025","dateComplaintFiled":"07/27/2025","vin":"5FPYK3F76PB","components":"STEERING","summary":"Inner tie rods unnaturally worn. Steering was loose. Internal play in the rack Steering Gearbox, Electric Power Steering needed replacement Honda stated this was similar to manufacturing problems they had with Civics but that Ridgeline was not part of the recall. Issue was fixed by Honda but at my cost.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11674855,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2025","dateComplaintFiled":"07/20/2025","vin":"5FPYK3F52PB","components":"EXTERIOR LIGHTING","summary":"The auto high beam system on my 2023 Honda Ridgeline frequently malfunctions. It prematurely dims the high beams when approaching reflective road signs or street lighting, even with no oncoming traffic present. More concerning, the system immediately reactivates high beams afterward \u2014 sometimes directly into the eyes of oncoming drivers, creating a blinding hazard. This behavior has occurred multiple times during rural and suburban nighttime driving. Honda offers no way to adjust the system\u2019s sensitivity, even the one in the dask computer dont help and dealerships confirm that no fix or update is currently available. The system appears to be functioning \u201cas designed,\u201d but the result is erratic and unpredictable headlight behavior that undermines safety. I am submitting this report to document repeated false activations and to support investigation or revision of this feature.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11667664,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2025","dateComplaintFiled":"06/18/2025","vin":"5FPYK3F5XPB","components":"ENGINE","summary":"Engine knock noticed right after oil change, prominent metal on metal sound under load, it\u2019s more pronounced and easier to hear at low speeds. The vehicle only has 34,000 miles and 2 years old. Took to Honda Dealership in Staunton VA(Valley CMA Honda) and they are still diagnosing(for 4 weeks now) but told me so far that it\u2019s coming from the location where oil pan is and main bearing. So it\u2019s very likely a serious engine issue. Very disappointing and frustrating situation that vehicle is only 2 years old with 34,000 miles and already having a serious engine issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11663884,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2025","dateComplaintFiled":"05/30/2025","vin":"5FPYK3F72PB","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2023 Honda Ridgeline. The contact stated that while driving up a slope at various speeds, the vehicle would hesitate to accelerate as intended while the accelerator pedal was depressed. The brake warning light illuminated. In addition, the contact stated that on several occasions while driving at an undisclosed speed, the vehicle would fail to decelerate as intended while the brake pedal was depressed. The failure occurred on two occasions, where on the first occasion, it almost crashed into the residence. On the most recent occasion, the contact stated that the vehicle had shuddered before independently jolting and crashing into a church building before coming to a stop. No injuries were sustained. No medical attention was sought. A police report was not filed. The air bags did not deploy. The vehicle was taken to a local dealer on several occasions, where it was diagnosed however was unable to replicate the failure. The vehicle was not repaired. Upon further investigation, the insurance provider related the failure to NHTSA Campaign Number: 23V458000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 11,900.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11662313,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2025","dateComplaintFiled":"05/21/2025","vin":"5FPYK3F57PB","components":"EXTERIOR LIGHTING","summary":"I have taken my car to the dealership of three separate occasions with respect to the Automatic High Beam Option which at best works inconsistently on the back rural roads where I live. They adjusted this option on two occasions, and the service advisor took my vehicle home - driving it at night. In his words, he indicated, \"Given the technology within this vehicle, we did the best we could.\" I know for a fact the automatic high beam option technology exists as I have another vehicle with the same option that works flawlessly and as intended; a 2024 Subaru Forester. In multiple correspondences with Honda's Customer Service Division, they stated, \"At this time, the trained technicians at Middletown Honda have confirmed that your vehicle is operating as designed. We truly regret that the outcome does not meet your expectations, and we want to assure you that your dissatisfaction has been noted on our end.\" Clearly, and I understand, that for this issue to be resolved, a recall of this vehicle specific to this issue would have to take place. I have read on numerosu blogs and Honda Forums that this is and has been an issue with this current model dating back to the 2020 model, as owners of the models predating this year did not find this option as an issue. So, clearly something in the engineering of this option post 2020 changed. As I had indicated to both Honda's Customer Service and the dealership personnel I have spoken to, I will no longer utilize this option as it is dangerous and will, on the rural roads I drive on, cause a vehicular accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11662409,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2025","dateComplaintFiled":"05/21/2025","vin":"5FPYK3F86PB","components":"VISIBILITY","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11659078,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2025","dateComplaintFiled":"05/05/2025","vin":"5FPYK3F86PB","components":"EXTERIOR LIGHTING","summary":"I have a 2023 Honda Ridgeline RTE excellent condition! Driver side headlight has moisture in it. There is a bulletin from Honda TSB23\u2013024 titled moisture in headlight with a date of 3/3/2023. It involves the ridgeline 2017\u20132023. The summary says \u201cmoisture in the headlights. The headlight seal may become damaged from a miss adjusted Hood. Damage to the headlight seal may lead to moisture condensation building up in the headlight. Replace the headlight(s) with moisture condensation buildup and readjust the hood stoppers.\u201d I called Honda Eastgate at 513-528-8000. They stated it was not a recall and that it would be an out-of-pocket cost. They want to charge a diagnostic fee of $250.00 and then charge to replace the headlight. I asked them if having moisture in the headlight would be a safety problem and they said yes if the light went out. Why in the world is this not a recall. I feel Honda is responsible for this and there should be no charge to the customer. I want to know who else I need to report this to, to have this become a recall, please help me with this problem. I can be reached at [XXX] [XXX] [XXX] Thank you for your help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11657739,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2025","dateComplaintFiled":"04/30/2025","vin":"5FPYK3F72PB","components":"EXTERIOR LIGHTING","summary":"Automatic headlights malfunction causing the high beams to activate when cars are ahead or deactivate when lights reflect off of street signs. This causes road rage by other Drivers who think the Owner is deliberately blinding them with the high beams. Also with the constant changing between low and high it causes hazards when driving due to inconsistent lighting on the roadway ahead. This condition has been present since purchase in Dec 2022.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11651781,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2025","dateComplaintFiled":"03/31/2025","vin":"5FPYK3F52PB","components":"SUSPENSION","summary":"Became aware of a rattle/clunk from right rear area of truck. Tried to find loose item like trailer hitch or item in cargo area but even with everything taken out noise continued. Finally got under the truck\u2019s rear area and started pushing/pulling on things. Immediately found completely missing bolt and rubber cush on right-hand sway bar mount clamp. Sway bar was unanchored and moved freely, banging parts on the rear brake and bearing area. I have photos and video. One bolt still present in clamp: removed that bolt (very easily) and discovered NO thread lock or lock washer. This bolt spun out freely by hand. No lock-tite nor lock washers on left-hand side either. Honda parts sold me a rubber cush and I replaced all bolts INCLUDING thread lock this time. On driving, noticed IMMEDIATELY more stability and far less \u201chead-toss\u201d on normal smooth highway. And no more clunk.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11647432,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2023","dateComplaintFiled":"03/10/2025","vin":null,"components":"EXTERIOR LIGHTING","summary":"I own a 2023 Honda Ridgeline RTL-E The Auto High-Beam Headlights do not work. It barely worked the first week, but since then it has not worked. I've had it into the dealer, they say nothing is wrong. Reports online show this is a common issue with Honda Ridgelines since 2020 and has not been addressed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11644702,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2025","dateComplaintFiled":"02/25/2025","vin":"5FPYK3F51PB","components":"POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"While driving a slow speeds will stall. It has a stalled in the middle of an intersection almost causing us to get T-boned. The last time this happen I was driving in a shopping center going around 5 mph and it has stalled. The truck is currently at the dealership for the second time for the issue. Also the transmission while driving at slow speeds shutters and vibrates. Also the lane keeping feature tries to pulled us off the road while driving at slower speeds.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11642464,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2025","dateComplaintFiled":"02/13/2025","vin":"5FPYK3F85PB","components":"UNKNOWN OR OTHER","summary":"Inner door handles on the driver and passenger side front doors intermittently get stuck and require me to hit the unlock button to operate or require significant force to pull open hindering safe egress. Problem was reproduced by service technician and advisor when picking up vehicle from an appointment on [XXX]. No warning lights were received. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11640129,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2023","dateComplaintFiled":"02/01/2025","vin":"5FPYK3F56PB","components":"EXTERIOR LIGHTING","summary":"My name is [XXX] , and my wife and I own a 2023 Honda Ridgeline that we purchased in October 2023. The automatic headlight dimming function has not worked properly since purchasing. The automatic function is very erratic. The lights will not automatically brighten when on a really dark road, and at times have switched to high beam within 100 feet of meeting another vehicle and remain bright. The function also switches from bright to dim very frequently when driving down the road and no other vehicles around. The lights also switch erratically when going past a road sign, reflector pole, lights at a house you may be passing, etc. My big concern is the lights switching to high beam while approaching another vehicle. I can't count the times this has happened. I have taken our Ridgeline back to Gary Force Honda in Bowling Green, Kentucky where we purchased it. The service advisor that assisted us stated that Honda knows of the problem, however, there is no fix. I inquired about a safety recall for this problem and the gentleman acted as though it was no big deal. It probable isn't a big deal until a deadly accident occurs because of a malfunctioning system. I even mentioned that I expect more especially when you spend $48,000 for a vehicle. Again, the service advisor acted as though his hands are tied. Needless to say, we left the dealership with the same problem that took us in. Attached is a picture taken at approximately 1830 hrs on [XXX] on our isolated road with no street lights, street signs or anything to cause a problem. As you will see, the lights will not switch to bright on this dark road. Please help!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11636182,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"01/15/2025","vin":"5FPYK3F78PB","components":"EXTERIOR LIGHTING","summary":"The automatic headlight dimming is extremely unreliable and often dims just when approaching illuminated speed limit signs, or puts high beams ON when approaching another vehicle at night. Bad sensor I think.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11632575,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2023","dateComplaintFiled":"12/27/2024","vin":"5FPYK3F7XPB","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE","summary":"The Engine Auto Idle Stop system causes the vehicle to intermittently drift backward (without power) for 1-2 seconds, until restart, when at certain types of intersections (extremely minimal incline or near-level intersections). This has caused numerous unsafe situations during normal driving involving the backward drift. Furthermore, the drift and restart delay cause significant hesitation during intended acceleration attempts at the described intersections. The drift has potential to cause a collision with catastrophic injury to a trailing vehicle, and the restart delay can cause a collision with catastrophic injury at intersections. The dealer and manufacturer have both had the opportunity to inspect the vehicle and report it is operating \"as designed.\" The only message is the illuminated green engine idle stop light that activates when the engine is stopped.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11631391,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2024","dateComplaintFiled":"12/18/2024","vin":"5FPYK3F16PB","components":"POWER TRAIN","summary":"The transmission is shifting out of gear and into nuetral while starting to drive and while driving. There is a fault code stating \u201cstop driving when safe, transmission issue, see manual\u201d I have provided videos and the techs at Honda have confirmed the issue. Honda states there is no current correction. Honda has had 2 attempts to repair. Driving under these conditions is unsafe for traffic and road conditions. Honda states no drive ability issues. I was told by a service advisor that this will lead to transmission failure and to bring it back when that happens. Issue started 12/9/2024.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11631109,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2024","dateComplaintFiled":"12/16/2024","vin":"5FPYK3F13PB","components":"ELECTRICAL SYSTEM","summary":"Automatic high beam function puts high beam on with oncoming vehicles, but not when no oncoming traffic. Dealership cannot identify problem.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11630214,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"12/11/2024","vin":"5FPYK3F79PB","components":"ELECTRICAL SYSTEM","summary":"I have been getting recall notices and each time I've called (beginning of the recall and just now dec 11th) My Honda location has told me Honda has not released the the parts yet another notice will be sent to advise when they will be available for repair. This is very frustrating as I have time now for the repair to be done and I'm not always available for this process , so nothing has been on a timely manner as this has been ongoing for months and months now. I've not had any accidents YET!","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11629717,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2023","dateComplaintFiled":"12/09/2024","vin":"5FPYK3F78PB","components":"ENGINE","summary":"After driving on an interstate or four lane road for a while (cold weather) when I pull off an exit and start to accelerate the truck has no power and the check engine light is on. The dealer tells me that the engine goes into a safety mode so that it is not doing any damage to the engine. I have to safely pull over and shut truck off and it must reset computer. My problem is you do not know there is no power until you pull out on the road that may have 55 mph traffic coming and there is no power to accelerate. I have had this happen four- five times and had in for repairs three time hoping truck is fixed. Dealer says they have adjusted something. First happen 2/2023 after having truck for a few weeks.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11628470,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2024","dateComplaintFiled":"12/03/2024","vin":"5FPYK3F85PB","components":"UNKNOWN OR OTHER","summary":"Driving down the highway at 70MPH and the sunroof randomly explodes and glass falls all over me. There was nothing wrong with the window at the time of failure and to my knowledge nothing made contact to cause this. This is extremely dangerous. I have searched forums online and found this it a regularly occurring incident. Honda should be responsible to repair/replace faulty sunroof","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11628175,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2024","dateComplaintFiled":"12/01/2024","vin":"5FPYK3F75PB","components":"EXTERIOR LIGHTING","summary":"Automatic high beams do not come on enough, turn off with slightest reflected light.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11624979,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2024","dateComplaintFiled":"11/13/2024","vin":"5FPYK3F88PB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2023 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11625069,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2024","dateComplaintFiled":"11/13/2024","vin":"5FPYK3F76PB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2023 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (BACK OVER PREVENTION) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11625086,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"11/13/2024","vin":"5FPYK3F71PB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2023 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000(BACK OVER PREVENTION) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11624757,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"11/12/2024","vin":"5FPYK3F80PB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2023 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11619084,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2024","dateComplaintFiled":"10/10/2024","vin":"5FPYK3F82PB","components":"ENGINE","summary":"The contact owns a 2023 Honda Ridgeline. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,117.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11618358,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2024","dateComplaintFiled":"10/06/2024","vin":"5FPYK3F74PB","components":"EXTERIOR LIGHTING","summary":"The auto dimming feature on headlights fails to function. When the high beams are in use, they will not dim when approaching an oncoming vehicle. Conversely, when they are on low beam, they do not switch to high beam setting when it is totally dark outside and no cars are approaching. This fault was not disclosed during initial test drive and the dealerships only explanation is that they are sorry, but it can\u2019t be fixed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11617851,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2023","dateComplaintFiled":"10/03/2024","vin":"5FPYK3F52PB","components":"EXTERIOR LIGHTING","summary":"Vehicle is equipped with auto dimming headlights. The system is way too sensitive and dims headlights on reflected road signs and distant street lights. Honda says it is working properly. It is basically worthless and very distracting because when driving through a neighborhood with no other cars around it dims and brightens constantly. Honda says there is no way to adjust sensitivity! Previously I believe you could. 2020 Ridgelines worked perfectly?","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11617870,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2023","dateComplaintFiled":"10/03/2024","vin":"5FPYK3F72PB","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Multiple issues that are safety concerns. 1. The lane mitigation system or forward collision warning system. These has been a constant problem from date of purchase. A. repeated warning flashes on dash when driving on any type of road with a slight curve or a standard turn, also two lane roads causes terrible warning on the dash as well. Very distracting! 2. The adaptive cruise control performs a hard brake/ing when another driver enters into my lane (in front of me) which causes other drivers entering into or following me to also make evasive maneuvers to avoid hitting my vehicle. People think I'm brake checking them. Constant problem and is a serious safety issue. 3. This is also a huge problem and can cause the police to be citing me for a distracted driver violation. My infotainment system has connectivity issue and is very distracting which is a safety issue. example: If I can get my phone connected correctly (constant connectivity issues typically at start up) while driving the infotainment system disconnects randomly and typically will not reconnect unless I stop my vehicle and turn it off so to reset the system. I am a CDL driver and touching or operating an electronic device (cell phone) will cause me to be cited by the police department, this has distracting me regularly. Honda is unwilling to do a software update to remedy these problems and I am gracefully asking for your help. We have spent 46K on a vehicle so we can have these safety features and this vehicle as been the opposite of safe. Super distracting and stressful to drive. I have spoken to the dealership four separate times about these issues but I recently found out by Honda that only one did the dealership document my concerns.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11614484,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"09/13/2024","vin":"5FPYK3F73PB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2023 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11612293,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2024","dateComplaintFiled":"09/03/2024","vin":"5FPYK3F79PB","components":"BACK OVER PREVENTION","summary":"The contact owns a 2023 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11611731,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2023","dateComplaintFiled":"08/29/2024","vin":"5FPYK3F82PB","components":"UNKNOWN OR OTHER","summary":"The Ridgeline is unsafe with the mirror tilting and moving when in reverse. Mirrors need to be adjusted every time I go in reverse. EVERYTIME. This is unsafe as the mirror not only fails to stay static or wherever I adjust it to. It drops down (the mirror) every time I put the truck in reverse. The Ridgeline is unsafe when I back up, the mirrors move and distort and defeat the whole purpose of a mirror rendering it ineffective and a huge safety hazard. The Ridgeline is unsafe when the truck lunges forward when placing in park, after reverse. I suppose it is trying to get the mirror back to the Orginal position which needs to be adjusted back every-time. The mirror is not static. When placing in drive after reverse the lunge is not only jarring to my neck and back, it is completely unsafe. In my lay opinion what I think is happening is the truck\u2019s computer is waiting for the mirrors to return to their position, but then are out of focus requiring me to pull over to readjust the mirror every time I back up. This is extremely unsafe especially in tight environments like parking spaces (backing out. Parking. Adjusting mirror to correct and safe position. Then proceeding with my trip). This is impractical in some situations and thus ineffectual in all others. Coupled with a wiring harness failure in cold temps for mirror, cameras are ineffective as well. I live in Minnesota and we have extreme winters. The harness issue is a previously recalled issue. But it is only compounded by these other issues.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11611375,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2024","dateComplaintFiled":"08/28/2024","vin":"5FPYK3F50PB","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"The contact owns a 2023 Honda Ridgeline. The contact stated while driving at approximately 25 MPH, several unknown warning lights were illuminated on the instrument panel. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as needed. In addition, the contact stated while at a stop, the transmission shifted into neutral independently. The vehicle was towed to a local dealer and was diagnosed with a software error and the computer was restarted. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer where it remained awaiting further diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11607175,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2024","dateComplaintFiled":"08/08/2024","vin":"5FPYK3F18PB","components":"ELECTRICAL SYSTEM","summary":"My issue is about service with my dealer, I have been several times in dealer but they never have in stock the part to fix my recall.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11605382,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"07/30/2024","vin":"5FPYK3F70PB","components":"EXTERIOR LIGHTING","summary":"Automatic headlight dimming is too sensitive and does not reliably dim headlights when there is oncoming vehicles with headlights on. Many times, the high beams turn off entering a corner because they apparently sense the road sigh reflexion. This sudden change in the light produced entering the corner causes a distraction as well as a loss visibility of the approaching corner. Addionally, I have had vehicles flash their bright lights when approaching me to advise me to dim my lights.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11602456,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"07/15/2024","vin":"5FPYK3F77PB","components":"EXTERIOR LIGHTING","summary":"Automatic high beams do not dim consistently when approaching oncoming traffic. Honda has tried twice to fix the problem but it persists. They said they have no fix and I just have to turn off that feature. I have video that is available on YouTube. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11599218,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2024","dateComplaintFiled":"07/05/2024","vin":"5FPYK3F58PB","components":"ENGINE","summary":"I have had toxic fuel/engine smells in the cabin from the engine compartment. There are multiple complaints when searching Honda gas cabin smell online. Located the source is the Pcv vent hose on top of the engine. Honda needs to replace this hose with an odor barrier hose that doesn\u2019t allow the fumes to be brought into the cabin via the fresh air intake.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11592506,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2024","dateComplaintFiled":"06/04/2024","vin":"5FPYK3F86PB","components":"FORWARD COLLISION AVOIDANCE","summary":"My brakes locked and my accelerator pedal deactivated without warning or cause. The engine and all accessories continued to work normally, but the gas pedal remained deactivated until I came to a complete stop. I was in the process of merging into the oncoming lane. I still own the vehicle but am trying to get the dealer to repurchase the truck. The vehicle(s) behind me had little warning and the result could have been a multi-vehicle collision. I had no way to know what caused the lockup and inability to drive away, and still don't know if or when the problem will recur. My Dealership examined my truck for 3 days and did not explain any plausible cause. They sent info to Honda's America HQ in California and told me that I might not ever receive a response, and if I do it will likely be at least a few weeks from now. They have given me nothing in writing. There was no warning of any kind either during the event or afterward. The lane ahead of me was completely clear of vehicles, pedestrians, animals, etc., but it was a slight S-curve. Driving conditions were ideal. it occurred during the middle of the day with no traction or glare issues.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11591167,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2023","dateComplaintFiled":"05/28/2024","vin":"5FPYK3F74PB","components":"EXTERIOR LIGHTING","summary":"Issues with front beams high and low auto dimming","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11591168,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2023","dateComplaintFiled":"05/28/2024","vin":"5FPYK3F74PB","components":"UNKNOWN OR OTHER","summary":"Wireless charger not working.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11590804,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2024","dateComplaintFiled":"05/26/2024","vin":"5FPYK3F77PB","components":"EXTERIOR LIGHTING","summary":"The Auto Dimming headlights are very sporadic. They go to high sometime while approaching other auto\u2019s and won\u2019t dim sometimes. This has been a issue on this model.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11590393,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2024","dateComplaintFiled":"05/23/2024","vin":"5FPYK3F53PB","components":"UNKNOWN OR OTHER","summary":"My 2023 Honda Ridgeline is leaking water from under the dashboard and leaving water on the passenger side front floorboard. This is also a safety risk due to the amount of electrical wiring from where the leak is originating. So far Honda cannot find the source of the leak despite the water on the carpet and rubber floormat.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11590420,"manufacturer":"Honda (American Honda Motor Co.)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"05/23/2024","vin":"5FPYK3F85PB","components":"UNKNOWN OR OTHER","summary":"After months of using my new Ridgeline the garage door closed inadvertently once i passed down the garage motor impacting the vehicle at the exit. The Ridgeline uses the homelink on the rear-view window which is included as part of the Ridgeline. I contacted HONDA and they referred me to Homelink for whom I also created an incident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11588688,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2024","dateComplaintFiled":"05/14/2024","vin":"5FPYK3F53PB","components":"EXTERIOR LIGHTING","summary":"Auto high beams do not work properly. When activated the high beams engage and disengage erratically. When cars are passing by as well as when you come up to a vehicle from behind, the high beams may or may not disengage. On approaching vehicles, faulty auto high beams could possibly blind, them causing an accident, or they respond by turning on their high beams blinding me. This is a known problem within the Honda Ridgeline community. This situation has happened multiple times prior to my filing this report.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11587558,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2023","dateComplaintFiled":"05/07/2024","vin":"5FPYK3F81PB","components":"ELECTRICAL SYSTEM","summary":"1- The GPS unit doesn't understand me. Im told it cannot be repaired. Honda won't repair it. This is a safety hazard because I have to scramble for my phone to get directions. 2- The charging pad doesn't work. Again, Honda admits to the problem but has no fix. I must look away to charge up the phone when using it for GPS.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11585836,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"04/29/2024","vin":"5FPYK3F71PB","components":"STEERING","summary":"My steering locked up while moving at a very low speed (<5mph) and turning my wheel (not all the way). Voltage in the vehicle dropped (HVAC speed and lighting). A yellow caution/warning blipped for a second on the dash. I would not normally submit an issue like this but if this had happened at high speed, going down the road, the results could be catastrophic. I have seen the HVAC fan speed drop before while turning the wheel but never the steering lockup. This only happened once on Tuesday Night 1/2/24 at 11pm. This was not just the Power steering stopping working where i could overcome the turning with strength, it was locked up hard for less than a second (like the security steering solenoid engaging). This has to be a huge safety issue!!! I brought this to the dealer and the battery cable was loose. Since tightening the cable the issues has not re-occurred. I think that even with a loss of power/voltage, the steering should not lock up while the vehicle is moving. Please investigate.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11585841,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2024","dateComplaintFiled":"04/29/2024","vin":"5FPYK3F71PB","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"Both Drivers and Passenger doors won't unlock or open without significant' force. This only occurs sometimes but has happened many times over the last year. I have had witnesses (son's) in the car when this happens. It seems like the door locking solenoid is holding the doors locked and both pulling the handle and tryin to flip the unlock switch are difficult. The risk here is in a crash or fire, someone without strength, won't be able to exit the vehicle. I video'd this on 27Apr24 (can provide if requested).","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11584383,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2023","dateComplaintFiled":"04/22/2024","vin":"5FPYK3F81PB","components":"ELECTRICAL SYSTEM","summary":"As stated earlier, The GPS does not work properly. Its voice command system does not work. This causes the driver to manually put the information in and causes the driver to take eyes off the road. Second, the charging pad does not work. In both incidences, I am told Honda has no repair. They do not seem to care. Hundreds of other owners, of all Honda vehicles are having the same problem. A recall is needed and fines need to be accessed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11583720,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2024","dateComplaintFiled":"04/17/2024","vin":"5FPYK3F57PB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Vehicle flashes automatic emergency braking sign on dashboard when it is confused by oncoming traffic in the other lane.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11579104,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2024","dateComplaintFiled":"03/24/2024","vin":"5FPYK3F54PB","components":"POWER TRAIN,ENGINE","summary":"After a 2 1/2 drive (interstate, 75 mph on cruise contral, eco button not on), I took the exit to go home. Immediately after going from cruise to normal driving, the check engine light flashed and as I pushed down on the accelerator there was no power. The engine would rev up to 4000 rpm but would not go over 30 mph and would not shift. Once I got on the more level area of the road I did nurse it back to 55 but still very little power and the engine was struggling. I then stopped at a stop light and the engine shuddered when i tried to accelerate again, no power. Made it to a gas station, turned off the vehicle, filled the tank, then restarted, the engine ran just fine. Took it to the Honda dealership the same day and they were unable to find any codes on the computer and were unable to re-simulate what happened to the engine.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11578802,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2024","dateComplaintFiled":"03/21/2024","vin":"5FPYK3F7XPB","components":"EXTERIOR LIGHTING","summary":"The auto high beams do not work with any consistency. They don't come when they should or will turn off because of a reflection from a road sign. Sometimes, they will activate right before a car passes you which causes that driver to flash me and now we both can't see! I can't believe Honda would allow this poor excuse of a feature to pass inspection!","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11578583,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2024","dateComplaintFiled":"03/20/2024","vin":"5FPYK3F79PB","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I was driving 2 hours on highway trip (65mph) using cruise control. (20 degrees, light flurries, dry road, windy.) I then slowed to make left turn from the center turn lane. While beginning to cross oncoming lane while making the left turn, the vehicle suddenly lost power and check engine light started flashing. No prior warning to power loss. I barely cleared oncoming traffic, limped to shoulder, and parked. Problem was confirmed at dealership. The issue is known to Honda (also on past models). The dealer also confirmed there's still no fix/recall and that this typically happens in cold weather. The possibility of continued sudden power loss without a recall/repair is alarming and a serious safety issue. Service invoice stated: \"Customer states the check engine light came on and power was lost. No DTC's were stored. Due to regional weather circumstances moisture will accumulate in the intake manifold. The water then will drain from the intake into the cylinders causing a misfire.\"","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11577806,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2024","dateComplaintFiled":"03/16/2024","vin":"5FPYK3F59PB","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On more than one occasion, the Forward Collision Warning System and Emergency Braking System on my 2023 Honda Ridgeline activated when there was no obstacle. These incidents have occurred since new. Normally, the false activation causes my vehicle to flash the \"brake\" warning on the instrument cluster, the steering wheel to shake, and the brakes to be gently applied. However, one time a false activation occurred while I was turning within a busy intersection. This false activation caused my vehicle to suddenly brake to a complete stop. Thankfully there were no vehicles behind me.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11575723,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"03/06/2024","vin":"5FPYK3F7XPB","components":"EXTERIOR LIGHTING","summary":"The \"auto dimmers\" do not work. I have had it to the deal several times and they admit that Honda has a problem with them. They tell me they are working as designed and it is not the best design. The service team is now going to switch out vehicles with me to see if they are working 'as designed\". The service team has told me to just turn them off and do it manually. To me that is NOT the solution. But they were totally honest with me, telling me they do not work but not until after I purchased the Ridgeline. If I knew this I would have went to another manufacturer. Very disappointed in Honda. And equally disappointed in the service saying just turn them off.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11575016,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2024","dateComplaintFiled":"03/02/2024","vin":"5FPYK3F80PB","components":"AIR BAGS","summary":"Passenger airbag is indicated to remain on when no one is in the passenger seat. The airbag off light comes on during warning light check but then shuts off and remains off. I do not confidence that the accurate weight is being accounted for when a passenger is in the front seat.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11572292,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2024","dateComplaintFiled":"02/16/2024","vin":"5FPYK3F59PB","components":"EXTERIOR LIGHTING","summary":"The automatic High Beams have been a issue with the Ridgeling since 2021. I have a 2023 Ridgeline and live in a area where properly working high beams are needed to work properly. Honda's dealerships have no answers to this problem, and some of the service writers aren't even aware of it. This is a defect in this vehicle that needs to be addressed. Please contact Honda and make the repair this defect","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11569791,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2024","dateComplaintFiled":"02/04/2024","vin":"5FPYK3F56PB","components":"AIR BAGS,WHEELS","summary":"I was on [XXX] and turned into [XXX] . I was driving at 25 miles or so. I don't know if my first or second tire flat first but immediately after my airbags at right and left front and back side got deployed and created a little fire and thick black smoke. I got shock, panicked and lost control for second and hit right front wheel trim of car to probably edge of road. I called Honda Road services to tow my car to nearest Honda services. They told me that a Tower would come over to take care of me in 120 minutes and take my car to Chantilly Honda services. Unfortunately they didn\u2019t show up for 3 hours. I stayed outside in cold weather for 3 hours. Thankfully Police came over and saw the situation and he was really surprised with defectiveness of my car airbags. so He had to call Tow company that works for Police department to get my car to the nearest Honda services. I called Landmark Honda and told them the situation. Landmark Honda wanted me to bring my car to Landmark Alexandria instead of nearest Honda services in Chantilly. I towed my Truck to Alexandria. I paid for towing although they were supposed to pay. I talked to Honda headquarter in California but they didn't care about what i said. I could die lose my limbs or hurt other people. I am a Home improvement Contractor. I had to postpone my appointments with my new clients since then. i have no car and I have been losing business. I kindly ask you to help me with this issue. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11567500,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2024","dateComplaintFiled":"01/24/2024","vin":"5FPYK3F54PB","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"2023 RLT, about 1300 miles on the odometer, temperature was between 4 and 7 degrees F, it was a sunny day with clear roads. I drop 68mph for 70 miles, stopped to make a left turn, and when accelerating through the turn, the blinking orange check engine light came on and the vehicle would not accelerate beyond about 35 mph. I was towed to the nearest dealership from the location of the incident, which occurred over 400 miles from my home. It could have been fatal if there was traffic I had to merge with at the time when the engine was not allowing enough power. It happened at noon in a very small town in North Dakota. It could also have been fatal if it had happened in an area with no cell service and no traffic to stop and help as well. Thank goodness I didn't have any children with me and there was somewhere warm to wait the 2 hours for the tow truck. I found an online Honda Ridgeline owners forum where many, many people have reported this same issue: cold temperatures, going highway speeds for a certain amount of time, slowing down or stopping, and then trying to speed up to highway speeds again when the check engine light comes on and the engine limps. The Honda dealership where my vehicle was towed confirmed that I was subject to this \"very rare glitch\" that they know about and say there is nothing they can do to fix it and no assurances that it won't happen again. I'm not sure how to regain trust in a brand new pickup that I know has this issue that I have experienced first hand in the cold and could experience again that might result in a fatal outcome if Honda doesn't fix this known issue.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11567285,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"01/23/2024","vin":"5FPYK3F73PB","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"The contact owns a 2023 Honda Ridgeline. The contact stated that the 4WD system became inoperable. The contact stated that the antifreeze was not suitable for the area he lived. There were no warning lights illuminated. The contact called the dealer, who stated that the antifreeze would thicken below 35 degrees. The contact was informed that the engine would not produce enough power to move thicker coolant throughout the engine. The vehicle was not diagnosed or repaired. The contact was concerned about being stranded. The manufacturer was not contacted. The failure mileage was approximately 1,400.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11565560,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2023","dateComplaintFiled":"01/15/2024","vin":"5FPYK3F77PB","components":"EXTERIOR LIGHTING","summary":"Auto high beam feature turns on and off even when there are no oncoming vehicles. The feature is unreliable and dangerous. Vehicle purchased on 22 Dec 2023. Previous vehicle was a 2019 Ridgeline where this feature worked perfectly.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11565571,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2024","dateComplaintFiled":"01/15/2024","vin":"5FPYK3F55PB","components":"ELECTRICAL SYSTEM","summary":"2023 Ridgeline auto dim not working properly. Will high beam on coming cars, will not brighten when they should and if they do brighten they only stay on for a few seconds then dim for no reason.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11564341,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2023","dateComplaintFiled":"01/09/2024","vin":"5FPYK3F74PB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"At times when traffic in opposite lane coming at me on 2 lane road the auto brake system is activated and telling me to apply the brakes. Also, at times the lane departure system will not activate if I drift over into the opposite lane of traffic.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11561904,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2023","dateComplaintFiled":"12/26/2023","vin":"5FPYK3F5XPB","components":"ENGINE","summary":"The auto start/stop feature has a delay before restarting the engine after full stop in traffic. This delay is dangerous. If you don't anticipate the slight delay before pressing gas pedal to move through traffic your timing is slightly impaired by this delay. All Honda vehicles seem to be experiencing this delay and are reporting and complaining about it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11561425,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"12/22/2023","vin":"5FPYK3F83PB","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"While driving home, my Brand New 2023 Honda Ridgeline's, with 3,350 miles, transmission's warning light popped up and my transmission when into N while on the highway, I was on the fast lane, while I started noticing the lack of power coming out of the transmission. I almost hit several cars and almost got killed by a 18 wheeler because by the time I managed to reach the emergency lane, I was doing 35 miles on a 65 zone, highway. My truck got stuck in P till I removed the terminals from the battery and reset the system. The truck was available to be put on D, but now the gears are bouncing and the truck accelerate by itself while braking almost collating with the vehicle in front of me. Honda can not replicate the problem and says it is fine. I AM WORRY TO KILL SOMEONE ON THE ROAD FOR HONDA'S 9 SPEED TRANSMISSION.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11560210,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2023","dateComplaintFiled":"12/14/2023","vin":"5FPYK3F56PB","components":"ENGINE","summary":"Three times we have been driving the vehicle on a steep grade when the vehicle lurches forward in a short accelerated sortie.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11557739,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2023","dateComplaintFiled":"11/30/2023","vin":"5FPYK3F76PB","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Loss of motive power. Temperature 35 f. Exited interstate after 2 hours of 70 mph. Upon exit, check engine light began flashing and power was diminished severely. After shutting vehicle down and letting it cool, it was normal. Dealer was unable to replicate the problem. Dealer says that it is an issue known to Honda, caused by condensation in the intake manifold in cold weather. Dealer says that Honda has been unable to solve. This could be very dangerous.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11557121,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2023","dateComplaintFiled":"11/27/2023","vin":"5FPYK3F7XPB","components":"EXTERIOR LIGHTING","summary":"The Auto High Beam functionality is erratic and dangerous. The high beams go off unexpectedly when needed. The high beams come on unexpectedly when there are close oncoming vehicles blinding these drivers and causing a road rage potential. This is a common complaint on the Honda Ridgeline forum. I made both our dealer and Honda USA aware of this problem weeks after I purchased this truck and repeatedly every time I have taken it to dealer for routine maintenance.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11553942,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2023","dateComplaintFiled":"11/07/2023","vin":"5FPYK3F71PB","components":"UNKNOWN OR OTHER","summary":"Auto-restart system has a warranty extension, but the dealer will not perform the repair until after the Honda Ridgeline has the problem occur at least once, thus placing the driver and any passengers in danger. This system did malfunction in our other Honda vehicle with the same warranty extension. When that occurred, it left us stranded in the middle of a six-lane road where we had stopped at a light and could not restart the vehicle. Several cars almost ran into us. Our 17-year-old daughter drives this vehicle and I do not want to wait until this major threat occurs to have Honda repair it. I filed a complaint with Honda, and they advised me they would do nothing and that I should file a complaint with the NHTSA.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11553946,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2023","dateComplaintFiled":"11/07/2023","vin":"5FPYK3F71PB","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"While driving the vehicle, the codes related to the following systems all began flashing: Automatic Emergency Braking Lane Departure Warning Lane Keeping Assistance My 17-year-old daughter, a new driver, was driving the vehicle at the time and became concerned, distracting her from concentrating on the road. The next day when my husband went to check the car, now the check engine lights were now lit. I just brought this, less than one-year-old vehicle back to the dealership. I was advised the capless gas tank was broken and not closing properly. I am not sure why this should malfunction after less than one year of driving. I do not know if this causes fuel to escape if the tank is not properly closing, thus possibly causing a safety concern. This is in addition to the auto-restart recall that occurred on the car which we had repaired, but they will not perform the warranty extension for the auto-restart issue unless it actually strands my new driver in the middle of the road after stopping.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11553658,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2023","dateComplaintFiled":"11/05/2023","vin":"5FPYK3F15PB","components":"UNKNOWN OR OTHER","summary":"The truck makes a metallic clicking noise when accelerating and letting off accelerator pedal. I have taken the Truck to the dealership and they believe it is some sort of subframe issue. They aren\u2019t sure where it is coming from or what is causing it. Their guess is some sort of manufacturing error when installing subframe.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11550949,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2023","dateComplaintFiled":"10/20/2023","vin":"5FPYK3F74PB","components":"EXTERIOR LIGHTING","summary":"Auto high beams won't activate until I reach 45 MPH and they while driving high beams continue to turn on and off with no other autos near me. This condition is not reliable and makes it difficult to drive at night","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11548353,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2023","dateComplaintFiled":"10/05/2023","vin":"5FPYK3F58PB","components":"EXTERIOR LIGHTING","summary":"Auto high beams are too sensitive and cause a safety concern as driver is not able to read street signs and visibility is impaired. Constant light changes are also distraction to oncoming traffic.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11547865,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2023","dateComplaintFiled":"10/02/2023","vin":"5FPYK3F84PB","components":"EXTERIOR LIGHTING","summary":"With headlights set to \u201cauto\u201d, the high beams will intermittently turn on and off even when the headlight switch is not pushed forward to activate high beams. When headlight switch is in the high beam position and set to \u201cauto\u201d, the high beams will not deactivate with on coming traffic. Both scenarios could blind on coming traffic potentially causing a collision. No No Vehicle purchased used on 9/9/23 first appeared on 9/23/23.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11547455,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2023","dateComplaintFiled":"09/30/2023","vin":"5FPYK3F74PB","components":"ELECTRICAL SYSTEM","summary":"Wireless Charger Doesn't Work with or without a case on my Samsung 22 Ultra (which works on every other of the 4 wireless chargers I have). So I just purchased the 23 RTL-E on 09/28/23. Upon taking possession of the vehicle, got in adjusted and began setting things up to my liking. I went to place my phone on the equipped charging mat and after some shifting and repositioning, the phone began to charge w/ the case on. That lasted all of about 4-10 seconds. After fiddling w/ it for a few more minutes, no luck. Finally, I decided to remove the case and same thing, it only charged 4-10 secs.Ive also tried my sons Iphone 14, both with and without the case, same thing over and over again. Dealership said there was no know issues w the wireless charging unit.However I have found numerous complaints of the same issue online.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11539651,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2023","dateComplaintFiled":"08/20/2023","vin":"5FPYK3F7XPB","components":"UNKNOWN OR OTHER","summary":"2nd time to Honda of Covington for the passenger door will not manually unlock or open with inside door handle UNLESS you push the electric unlock button 1st. [XXX] , the service writer, said it was a safety feature and wrote it on my repair order and hasn\u2019t had the service manager come out to the vehicle with me as requested as this is a safety problem, loose battery power and your passenger cannot get out. I showed [XXX] a memo I found on this site saying that Honda wants all reports of this problem sent to them, [XXX] won\u2019t acknowledge the report. I am making myself a nuisance and now [XXX] said someone will call me Monday August 21st. I called Honda and they said, \u201cwe have no reports of this problem but will give you a case number\u201d. That number is [XXX]. I don\u2019t understand why no one cares? If we get in a wreck and loose battery power the passenger door will not open and one can only hope my wife is not injured to the point where she can\u2019t crawl over the center console to exit on the driver\u2019s side. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11538284,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"08/14/2023","vin":"5FPYK3F7XPB","components":"UNKNOWN OR OTHER","summary":"We purchased our new 2023 Ridgeline RTL-E 4 six months ago and always noticed that the passenger inside door handle wouldn\u2019t open the door unless we pushed the unlock button, the driver\u2019s door works normally. We thought this might be a new safety thing until we tried to manually unlock the passenger door today and could not, meaning the passenger door can only be opened inside if you electronically unlock the door. That\u2019s concerning\u2026if we loose battery power in a wreck, you cannot get out the passenger door!! We are calling the dealer in the morning to get this addressed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11535305,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2023","dateComplaintFiled":"07/30/2023","vin":"5FPYK3F75PB","components":"EXTERIOR LIGHTING","summary":"Automatic high beam head lights have not work properly ever since I bought the Honda in oct 2022.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11533742,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2023","dateComplaintFiled":"07/21/2023","vin":"5FPYK3F50PB","components":"ELECTRICAL SYSTEM","summary":"Please note that I am a Deaf customer. My primary language is American Sign Language (ASL) and English written is my secondary language. Thank you for understanding. I just bought a 2023 Honda Ridgeline on June 6th, 2023. The \"Auto Engine Idle Stop System Problem\" error message in the dash has been the problem and appeared many times. I sent it back to the dealership, which was the third time, and the power window master switch was replaced on July 19th, 2023, but it still has not been resolved yet. I made an appointment with the dealership on Monday, July 31st, 2023, which will be 4th attempt. I am tired of it. It is very annoying. I would like to take this opportunity to thank you for your assistance with this matter.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11533005,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"07/18/2023","vin":"5FPYK3F78PB","components":"EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2023 Honda Ridgeline. The contact stated while driving at an undisclosed speed at night, the high-beam headlights illuminated extremely bright, causing a blinding affect for other drivers. The vehicle was taken to the dealer, where it was diagnosed that the camera sensor was faulty, causing the high-beam headlights to fail to deactivate. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11528635,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2023","dateComplaintFiled":"06/24/2023","vin":"5FPYK3F72PB","components":"EXTERIOR LIGHTING","summary":"Auto high beams do not correctly switch from low and high beams ALSO, the QI wireless charger doesn't work with my iPhone 14 plus","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11528598,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2023","dateComplaintFiled":"06/23/2023","vin":"5FPYK3F88PB","components":"EXTERIOR LIGHTING","summary":"Auto high beams do not function correctly. They often do not turn on.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11527484,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2023","dateComplaintFiled":"06/17/2023","vin":"5FPYK3F78PB","components":"EXTERIOR LIGHTING","summary":"Auto High-Beams not operating as designed. The auto-high beams works very intermittently as on very non lighted dark roads they will come on and shut causing a flickering effect while driving. This is a very well known issue starting with the 2022 model year. The sensor camera for the auto-high beams are defective. This can blindness to on coming driver\u2019s/vehicle temporarily.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11527176,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"06/15/2023","vin":"5FPYK3F53PB","components":"UNKNOWN OR OTHER","summary":"The component I will be writing about is the front, passenger door locking feature (interior side). I have taken my vehicle to the Honda dealership for inspection. I have also checked New Honda Ridgelines on the lot and found this same locking feature doesn't work the same in each vehicle. This means, in my opinion, that this issue is coming right out of the factory. This problem is easily reproduced. So here is the problem and is only affected on the passenger front door (interior side). The driver's side front door locking feature works without issue. When after manually locking the front passenger door by sliding and pushing in the lock, you are able to open the door by using the interior door handle without issue. The problem is when you use the POWER lock button on either side of the vehicle to lock all the doors. On the driver's side, you can open the door using the handle without issue. On the front passenger side, when pulling the handle ( to open the door), the handle moves a bit, then is physically stopped by something inside the door causing you to be UNABLE to open the door. In addition to this, you cannot slide the lock to the open position so that you can open the door. So if you used the power button to lock the doors, then got in an accident and the power was disabled, you could be trapped on the passenger side and would really be a problem if a fire had started. The dealership loaned me a 2022 Honda Pilot, and it has the same issue as my truck.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11525317,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2023","dateComplaintFiled":"06/04/2023","vin":"5FPYK3F7XPB","components":"VISIBILITY/WIPER","summary":"When traveling at night the high beams will not stay on...they flicker on and off at random intervals","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11519254,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2023","dateComplaintFiled":"04/27/2023","vin":"5FPYK3F81PB","components":"EQUIPMENT","summary":"I purchased a rear pickup cover. I used it without problems. I took the top off and stored it in my garage. When I put it back on, I noticed nothing wrong. When I went to open the cover to put garbage bags in the rear bed, I found the first part of the tri-top did not open correctly. I took it to 2 dealers when I was told the cover could not be repaired and there were no replacement parts. I have contacted Honds USA and they refuse to do anything about this $1000 part. I want my top replaced. This was a new top, not a used one.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]},{"odiNumber":11516935,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"04/13/2023","vin":"5FPYK3F70PB","components":"STRUCTURE","summary":"The contact owns a 2023 Honda Ridgeline. The contact stated while driving 70 MPH, the tonneau cover detached from the bed of the truck. The vehicle was taken to the dealer and the dealer stated that the brackets used to hold the cover were defective. The tonneau cover was not replaced. The manufacturer was contacted, and the manufacturer offered to replace the tonneau cover. The failure mileage was 2,100.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11513868,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2023","dateComplaintFiled":"03/26/2023","vin":"5FPYK3F5XPB","components":"ENGINE","summary":"Car lost power and check engine light came on when exiting the highway on an off ramp.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11507735,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2023","dateComplaintFiled":"02/17/2023","vin":"5FPYK3F72PB","components":"EXTERIOR LIGHTING","summary":"Automatic high beams don\u2019t work fluidly. This is a safety issue because they are sensitive to the point where it seems you are \u201chigh beaming\u201d oncoming traffic. This problem has been confirmed by several legitimate websites and by myself. All components are in working order. There are no warning lamps as this is the way the vehicle was intended to operate by the manufacturer. Honda let it slip past and it should not have. This problem needs further review by NHTSA for safety purposes. Thanks","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11505660,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2023","dateComplaintFiled":"02/05/2023","vin":"5FPYK3F70PB","components":"EXTERIOR LIGHTING","summary":"Automatic highbeam system stays on hi for oncoming vehicles, flashes oncoming vehicles, dims for road signs.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11505604,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2023","dateComplaintFiled":"02/04/2023","vin":"5FPYK3F83PB","components":"EXTERIOR LIGHTING","summary":"Automatic headlight auto bright does not work correctly. Sometimes does not dim to regular headlight and goes back and forth without oncoming cars also.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11499689,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2022","dateComplaintFiled":"01/01/2023","vin":"5FPYK3F77PB","components":"EXTERIOR LIGHTING","summary":"Auto high beam headlights do not function properly. The high beams will turn on or will not turn off high beams when approaching another vehicle. High beams will turn off when the system sees another light source, such as a pole light, several hundred feet off the road. High beams will also turn on and off for no apparent reason.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11499561,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2022","dateComplaintFiled":"12/30/2022","vin":"5FPYK3F87PB","components":"UNKNOWN OR OTHER","summary":"The truck lurches forward maybe 2\". Once when parking and once when using the remote start. Fortunately it didn't hit anything or anybody.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11494508,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2022","dateComplaintFiled":"11/21/2022","vin":"5FPYK3F83PB","components":"EXTERIOR LIGHTING","summary":"Auto high beams do not work properly. When using they do not work as intended and cause an extreme danger for visibility. I nearly hit a deer at highway speeds due to failure to operate when should have been in high beam. Also they go on and off causing blinding to oncoming traffic. This is a well known problem documented by numerous honda Ridgeline owners. It needs to be fixed before more people are injured or killed as a result.","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]},{"odiNumber":11491233,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2022","dateComplaintFiled":"10/27/2022","vin":"5FPYK3F72PB","components":"EXTERIOR LIGHTING","summary":"The auto headlights have not worked at all since we have owned this vehicle. I have followed the instructions to the letter to setup the auto headlight function up. Frustrated, vehicle was taken to dealer and they acknowledge a problem as they cannot fix it until Honda issues a repair solution. The truck has 560 miles on it. Problematic headlights are a real concern at night","products":[{"type":"Vehicle","productYear":"2023","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]}]}