{"count":91,"message":"Results returned successfully","results":[{"odiNumber":11735210,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2026","dateComplaintFiled":"05/01/2026","vin":"5N1AL0MM7FC","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"I took my car in for oil change to Infiniti dealer (Infiniti of Nashua) on 4/29/26 and was told by dealer that the rear subframe is rusted and my car is not safe to drive, with a repair estimate of $13,184 to replace rear subframe with all hardware. Actually, I had oil change and 4 wheel alignment done at the same Infiniti dealer less than a year back on 6/25/25. At that visit, the only recommended work was to replace oil pan (beginning to rust), battery service, and wiper replacement. There was no mention of a rusting rear subframe. My car is available for inspection, and i am afraid to drive this car. my car is up todate on inspection, registration etc.  there were no warning signs prior to this that I noticed","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11714798,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2022","dateComplaintFiled":"02/01/2026","vin":"5N1AL0MM8FC","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Shortly after purchasing this used vehicle from CarMax, the vehicle began experiencing serious mechanical failures involving the engine/emissions system, braking system, and suspension. The vehicle displayed a check engine warning light, and the selling dealer, CarMax Schaumburg, confirmed issues requiring repair, including a faulty oxygen sensor, brake-related repairs, and a suspension link. The vehicle was taken in for service, parts were ordered, and repairs were performed.  Despite these repairs, the same issues reoccurred, requiring the vehicle to be returned for additional repair attempts. The problems were therefore reproduced after the initial repair, confirming the existence of unresolved defects. The vehicle was not reliably safe during this period.  These failures posed safety risks due to reduced braking reliability, compromised vehicle stability, and engine performance concerns, which could affect drivability and safe operation under normal conditions.  The defects were confirmed and serviced by the dealer, as documented through service communications and voicemail messages from CarMax. Warning indicators, including the check engine light, were present prior to repair and prompted service visits. Exact mileage at the time of the incidents is UNKNOWN, as it was not clearly disclosed at purchase.  Before the issues were fully and permanently resolved, the vehicle was repossessed, resulting in the loss of the vehicle while unresolved safety and mechanical defects existed. The repossession prevented further inspection or repair by the consumer. The repaired components and service records should be available for inspection through the dealer.  No police or insurance inspection occurred in connection with a collision, as the issue involved mechanical and safety defects rather than an accident.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11705069,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2025","dateComplaintFiled":"12/15/2025","vin":"5N1AL0MN6FC","components":"ELECTRICAL SYSTEM","summary":"Odometer Fraud. The contact purchased a 2015 Infinity QX60. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 99,500. It was later discovered that the mileage on the title was 165,000. The vehicle was taken to the dealer for an oil change, and the contact was informed about the mileage discrepancy.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11704436,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2025","dateComplaintFiled":"12/11/2025","vin":"5N1AL0MM8FC","components":"POWER TRAIN","summary":"Transmission is shuttering when pushing on the gas","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11696844,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/1960","dateComplaintFiled":"10/31/2025","vin":"5N1AL0MNXFC","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"Because I bought the car used in June of this year, around July, the driver's and passenger's side airbag warning lights on the display panel started flashing, then disappeared after a few days. After August, they kept flashing and then stopped altogether. I took it to an Infiniti dealership for inspection, and the mechanic reported that the airbag sensors were malfunctioning and there was no connection between the airbags and the computer system platform, and that other problems might even be discovered during the repair process. This result seriously affects my driving safety, and I believe it's a quality issue with the car's performance, not a problem caused by driving a used car.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11685426,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2025","dateComplaintFiled":"09/06/2025","vin":"5N1AL0MMXFC","components":"ELECTRICAL SYSTEM,LANE DEPARTURE","summary":"As The vehicles drive it will intermittently lose power. This is continuous problem ever since 2 weeks after I purchased the vehicle. The power loss can last for 1 sec or most recently up to about 3 to 4 secs. The other day I had to pull over after the vehicle lost power and wait two minutes before starting back on the drive.  When it loses power, the power steering goes out and if approaching a turn and/or a decent curve in the road, that can be very hazardous. I Believe this is a huge safety concern and many people have experienced the same malfunctions.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11671509,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2025","dateComplaintFiled":"07/07/2025","vin":"5N1AL0MNXFC","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The fuel sensors on the car is not recognizing I have gas in my car, the battery and engine like come on while driving , then the whole system shuts off will the car is still driving.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11667058,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2025","dateComplaintFiled":"06/16/2025","vin":"5N1AL0MN5FC","components":"POWER TRAIN","summary":"I saw engine warning lamp. It reported Transmission problem.When I press the gas pedal I feel the a lot of shudder .","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11656454,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2025","dateComplaintFiled":"04/23/2025","vin":"5N1AL0MN5FC","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"In the beginning when I pull off the car shudders and jerks speed was delayed. Now in the middle of driving with some speed the car beginnings to strain and barely move although the gauge shows I\u2019m going 40 miles the car is straining and going under 5 miles.  This started maybe a year ago but now it is much worser.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11644814,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/14/2025","dateComplaintFiled":"02/25/2025","vin":"5N1AL0MM4FC","components":"UNKNOWN OR OTHER","summary":"The contact owned a 2015 Infinity QX60. The contact stated that while his wife was stopped at a traffic light, black smoke was emitting from under both front seats, and entered the interior of the cab. The contact's wife returned to the work parking lot, however, the black smoke and flames were excessive and immediately exited the vehicle. No warning lights were illuminated. All the air bags deployed. The contact's wife was transported to the hospital by co-workers. The doctor examined that the contact's wife had sustained 2nd degree burns on both arms and hands that required medical attention. The Fire and Police reports were filed. The vehicle was consumed by the fire and destroyed. The vehicle was towed to an unknown location. The manufacturer was notified of the failure. The contact notified her insurance company.\u00a0 The failure mileage was approximately 95,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11632547,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2024","dateComplaintFiled":"12/26/2024","vin":"5N1AL0MN8FC","components":"POWER TRAIN","summary":"Transmission has a shudder between 15-20 MPH around 1000-1500 RPM. Mainly happens in STD mode, other modes run at higher RPMs but does still happen on occasion.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11630960,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/16/2024","vin":"5N1AL0MM1FC","components":"AIR BAGS","summary":"supplemental air bag warning light is on.  also the passenger airbag light is on.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11618529,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2024","dateComplaintFiled":"10/07/2024","vin":"5N1AL0MM5FC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The car intermittently will not accelerate after being idle at stop signs etc. this has occurred on 3-5 instances in the last 4 months. All but one time when getting the vehicle later it didn't have any issues. The battery has been tested and is good, I cleaned the terminals and still had it occur. Upon reading an Infiniti forum it sounds like it is an intermittent alternator issue or electric module. This put my daughter in a stalled vehicle in an intersection several times after trying to troubleshoot issues to resolve it.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11608223,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2024","dateComplaintFiled":"08/13/2024","vin":"5N1AL0MM1FC","components":"ENGINE","summary":"transmission slip and jerk and it's hard to accelerate","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11606252,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2024","dateComplaintFiled":"08/03/2024","vin":"5N1AL0MN9FC","components":"UNKNOWN OR OTHER","summary":"We purchased this vehicle 3 days ago. Day 2 there was a transmission shudder. I know these cvt transmissions have issues but with less than 18k miles??? I looked up and yes infiniti extended the warranty but we no longer qualify for this I don't think this is fair! IT HAS 18K MILES on it. The fact infiniti didn't recall the transmission is ridiculous. There are thousands of people experiencing shudder issues, cars dying, this is a danger to the drivers and their families. Why is there no recall? Extending a warranty didn't do anything! This cvt needs to be recalled and fixed so people aren't in danger of crashing.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11603296,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2024","dateComplaintFiled":"07/18/2024","vin":"5N1AL0MM5FC","components":"UNKNOWN OR OTHER","summary":"As I was driving my vehicle just turned off at the speed of 30 miles per hour with no warning no dash lights of any kind. It just shut off completely. I had to pull over to the side in hopes I don't hit anything, or anyone put my vehicle into park and restart my vehicle and this happened at around 2:45 PM.   Early it happened at 12:15 PM, as I was turning around in a parking lot, the car shut off again and I had to place it in park and restart the vehicle.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11587736,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"05/08/2024","vin":"5N1AL0MM4FC","components":"STEERING","summary":"The contact owns a 2015 Infiniti QX60. The contact stated while driving at undisclosed speeds, the steering wheel became inoperable. The contact maneuvered the steering wheel in the correct direction, and the power steering warning light illuminated. The contact stated that while the vehicle was turned off, the steering wheel failed to lock as designed. The contact stated that the failure recurred intermittently. The vehicle was taken to the same dealer several times however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11576444,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2024","dateComplaintFiled":"03/10/2024","vin":"5N1AL0MM4FC","components":"POWER TRAIN","summary":"Transmission Shudder at low Speeds, I see Many Complaints on this Issue. Hopefully something gets done!!!!","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11571576,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2024","dateComplaintFiled":"02/13/2024","vin":"5N1AL0MN9FC","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"\u2022 Intake air temperature: high input circuit \u2022It's in a mechanic shop. To change automic transmission. \u2022Unknown \u2022Yes, at the mechanic shop it is at. \u2022Yes, mechanic shop. \u2022Approximately the last days of January the car started feeling \"bumpy\" when driving. And it was also slow.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11567454,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/24/2024","vin":"5N1AL0MM3FC","components":"UNKNOWN OR OTHER","summary":"The liftgate latch failed recently. It would not secure, thus causing a safety issue. Anyone or anything could have fallen out of the vehicle. The latch assembly cost $500, and another $197 for installation. T2 automotive in Palatine made the repairs on 1/22/2024. The same repair was made under warranty at Motorwerks Infiniti back in 2017. The liftgate door open indicator did go on. No alarm came on prior to the failure. I believe this to be a faulty design of the liftgate latch.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11567386,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2024","dateComplaintFiled":"01/23/2024","vin":"5N1AL0MM9FC","components":"UNKNOWN OR OTHER","summary":"On January 23, 2024, while driving home I heard what sounded like a gun shot. I checked that I was ok and exited the freeway. I pulled over and got out of my vehicle and noticed the sunroof/moonroof was shattered. I looked for overpasses and there were none in my area. I called the authorities. Once the officer arrived he noticed that the glass was bubbled out from the vehicle and not inward as it would be if someone or something struck the glass. The sunroof/moonroof shattered.  I had to exit the freeway due to being startled by the loud sound of the glass shattering. Unknown on the glass breaking being reproduced. The sunroof/moonroof was inspected by a police officer.  No warning or safety lights came on.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11544478,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"09/14/2023","vin":"5N1AL0MN4FC","components":"ELECTRICAL SYSTEM","summary":"The alternator went bad and this was not picked up on multiple diagnosis inspections and therefore this caused continuous safety risks as they kept replacing parts that didn\u2019t need to be fixed due to incorrect diagnosis codes being thrown. My vehicle stalled in the middle of the highway after multiple fixes/inspections due to this issue and the alternator shouldn\u2019t even be going bad.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11544191,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"09/12/2023","vin":"5N1AL0MM7FC","components":"POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Vehicle looses power randomly. No engine or warning lights. RPMs will rev but car will not go into gear or drive. I can shut off the vehicle for a couple hours then restart and will drive fine until randomly happens again.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11537453,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2023","dateComplaintFiled":"08/09/2023","vin":"5N1AL0MN2FC","components":"VEHICLE SPEED CONTROL","summary":"While accelerating from a complete stop, the transmission does not seem to fully engage and the car shudders while taking off.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11529614,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2023","dateComplaintFiled":"06/29/2023","vin":"5N1AL0MM6FC","components":"POWER TRAIN","summary":"Hello the CVT transmission in these 2014-2017 vehicles have been known to be defective. Apparently Infiniti settled a lawsuit that was suing them for this exact reason. They settled without admitting fault. Problem with that is all these vehicles are still on the road and customers are unaware. They say they informed us but I can assure you I never was informed. They also sent a service bulletin to their dealerships telling them to expect problems and to fix if brought in. The vehicles are dangerous without a doubt. They shake, shudder and lose acceleration with no warning. No lights come on the dash or anything. Someone will lose their life, if they haven\u2019t already. The law firm had company emails showing they were going to do a recall. Corporate greed is my guess, got in the way. Now unsuspecting customers are driving ticking time bombs. Also owners are trying to sell these vehicles to unsuspecting customers. There is no way this should be acceptable in my opinion and am extremely disappointed with the lack of concern I\u2019ve received from the company. We are paying for a so called \u201cluxury\u201d vehicle only to find out later that the transmission should of been recalled years ago. Here I sit with my 20k used vehicle blue book broken down car now. It\u2019ll cost $9800 to fix. Just isn\u2019t right and I hope I\u2019m finding someone that will at minimum look into it. Please, do us all a favor before it\u2019s to late. Thank you.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11527265,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/15/2023","vin":"5N1AL0MM4FC","components":"STEERING,VEHICLE SPEED CONTROL","summary":"The contact owns a 2015 Infiniti QX60. The contact stated that while driving at various speeds, the vehicle lost power steering functionality with the power steering warning light illuminated. The vehicle was taken to the dealer on several occasions however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been notified of the failure. The failure mileage was approximately 35,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11516685,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2023","dateComplaintFiled":"04/12/2023","vin":"5N1AL0MN9FC","components":"ENGINE","summary":"I took my 2015 qx60 into the infiniti dealership on 4/3/2023 because it was misfiring, was told that there was a coolant leakage into cylinder 2, I need to get a new motor and was given a 25,671.77 quote. I just had my car at the same dealership on 1/26/2023 and was told that everything was fine with my car. The problem started in March and I just had gotten gas, so I thought it was bad gas and needed to drive it out. But when I finally driven it out and got more from another station the problem persist. During this time my service engine light did not come on, my car did not run hot nor did it smoking and it only has 77k. I am the original owner of this car and could not believe that the lifecycle of this luxury car is only 7 years, so I reached out to infiniti consumer affairs on 4/10/2023 for help to make sure that this is not a manufacturers defect. I was told by the representative that opened a case for me to have my car towed to another dealership for a second opinion which I did on 4/11/2023. My infiniti dealership advisor called me on 4/12/2023 and said that it would be $3000 to do a deep dive into the motor, so I called infiniti consumer affairs back and after the new representative came up to speed on my case, I was told that they would not help me with find the cause of this leakage. My warranty just expired on 12/19/2022 and I feel completely blindsided because when I purchase my brand new infifniti qx60 I thought I was purchasing a reliable car that I would have for longer than the 2004 nissan sentra that I traded in after having it for 11 years.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11512763,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2023","dateComplaintFiled":"03/20/2023","vin":"5N1AL0MN0FC","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"When tempature is hot outside or if I sit in idle for a while in traffic, car starts skipping, stalling and shuts off. I\u2019ve already taken it to two dealerships to be fixed and spent thousands of dollars and it starts doing  it again in a few months.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11507893,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2023","dateComplaintFiled":"02/17/2023","vin":"5N1AL0MN9FC","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Car stops when turning a corner. When turning it back on, it moves slow and it might have power to move but then it goes slow. The battery will drain quickly and the it stops all together. It's like the engine just goes out.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11496953,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2022","dateComplaintFiled":"12/11/2022","vin":"5N1AL0MNXFC","components":"UNKNOWN OR OTHER","summary":"Upon arrival home, my wife and son had their doors open (driver's and passenger's front doors) and were in the process of getting out the vehicle. Shortly after, the vehicle began to roll backwards down the driveway, scraping the passenger front door along my truck. My son had to run backwards to get out from between the two vehicles. He could have been knocked by the door and run over. My wife attempted to press the brakes but the vehicle was off so the brakes did not work. It rolled back into the street and stopped on the curb on the other side. Thankfully no cars were passing by and hit the car as it rolled backward. After realizing that she and my son weren't hurt, she turned the vehicle on and drove it partially into the driveway to get it out of the street. The passenger front door was bent forward and was not able to be closed on it's own. It took some force to get it to the point where we could pull it into the garage. The vehicle was towed to a body shop and repaired under insurance. To my knowledge, the physical damage was repaired but no investigation into why the vehicle suddenly rolled backward was conducted while it was in the shop. We have not had a chance to take it in since we got it back from the body shop. No warning lights or symptoms of any kind had previously presented themselves. Pictures and the repair bill are available to share along with a video from our doorbell camera.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11486584,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2022","dateComplaintFiled":"09/27/2022","vin":"5N1AL0MN5FC","components":"ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"The brakes will go to the floor on its own and won\u2019t stop and almost rear ended vehicles or ran lights due to not being able to stop. The brake issue has been reproduced and noted on service records. I am a 100% disabled veteran that requires a mobility scooter for mobility and appointments. The other issue is the vehicle will loose power anywhere and anytime and has to be towed in by AAA to the Infiniti dealership every time and they say the issue cannot be reproduced and I have gone thru their complaint system and they are in the process of sending technicians to finally look at the vehicle. I am afraid if this car because the last time it happened it almost killed me because it just lost power and brakes on an Oklahoma interstate at around 70mph and had to coast to the right side service area to wait for AAA was almost rear ended twice in the process of getting to a safe area. My family and I are in danger anytime we drive this vehicle and have an extended Infiniti elite warranty thru manufacture. The vehicle in question is a 2015 Infiniti QX60 and was purchased in 10/16/2019 with 24555 miles on it and have had problems with car since day one. Please Please help we do not want to die. We have all recorded messages where Infiniti makes excuse after excuse after excuse to do anything about our safety.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11484434,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"09/14/2022","vin":"5n1al0mm3fc","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Vehicle keeps shutting off mid drive have to jump it to get it started. It runs ok for 1-2 days then dies again. Tested battery and checked alternator to no avail. The ac cooling fan goes up and down and draws a ton of power from the vehicle. All local mechanics can\u2019t figure it out.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11481682,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2020","dateComplaintFiled":"08/29/2022","vin":"5N1AL0MN5FC","components":"SEAT BELTS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Random loss of acceleration. Car wont move faster that 2mi/hr. When It occurs, I depress the gas pedal, the engine is silent Put car into neutral or Park and depress the gas pedal and the engine rev's as normal. This has happened several times and a few times while driving on busy highway and almost being hit from behind because vehicle eventually stops and won\u2019t start  back up. Brakes would also go to the floor which causes seat belt to snatch you back. My vehicle is unsafe and Infiniti consumer affairs won\u2019t do anything about it. They only fixed the brake issue after a year and 1/2 of complaining about it a technician was pulling it in for ac repair and couldn\u2019t stop. So they replaced all brakes and master cylinder and it still happens but less after brake job. Car will just stop accelerating on highway and so I pulled a carfax and discovered at 4900 miles cars computer had to be reprogrammed and transmission had to be serviced . It was sent to auction from the manufacturer not the dealership why? Car is dangerous for my family and I and will eventually kill all of us that are in it when one of these issues happen at the wrong place and time. Please please help us. Vehicle only has around 62000 miles  and I purchased vehicle when it only had around 24000 miles in 2019","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11466821,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2022","dateComplaintFiled":"05/31/2022","vin":"5N1AL0MMXFC","components":"UNKNOWN OR OTHER","summary":"The SUNROOF SHATTERED while I was driving on Highway, glass fell down all over me. Sound like a Gunshot, I am a veteran with PTSD already and it scared me. Thankfully I was able to hold myself together until I got to the dealership, then I broke down.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11462029,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"04/25/2022","vin":"5N1AL0MN2FC","components":"AIR BAGS","summary":"The contact owns a 2015 Infiniti QX60. The contact stated that while starting the vehicle, the air bag warning light on the passenger\u2019s side continuously flashed. The vehicle was taken to the local dealer who diagnosed the failure with the air bag. The vehicle was not repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 115,483.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11460287,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2022","dateComplaintFiled":"04/09/2022","vin":"5N1AL0MM6FC","components":"POWER TRAIN","summary":"My vehicle only 67k miles and wheel bearing already bad, replace 2 weeks ago and hmm noise get worsen without warning light, diagnosed from infiniti dealer saying that Transfer case costing $6400 to repair, and not allowing to drive, I can't afford to fix and need vehicle to work. Please help me to file complaint, thank you.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11458867,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2022","dateComplaintFiled":"03/29/2022","vin":"5N1AL0MN4FC","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"The vehicle on at least 4 occasions has stopped accelerating when driving the vehicle (first time I believe was fall 2021, this last time was Spring 2022).  Most of the times that the issue was noticed, the car was was moving at slower speeds (35 or less).  The engine remained running but pressing on the gas pedal didn't make the vehicle increase it's speed.  The first time it did this we took it to the dealership to inspect.  They could not replicate the issue and they said that no error codes showed up.  We left with no repairs or answers.  It happened 2 more times after that.  Each of those times we were able to stop the vehicle and get it to go again or it would start to respond to pushing on the gas pedal and would accelerate.  The 4th time this happened I was in the middle of an intersection turning and it wouldn't accelerate.  I was able to slowly roll into a gas station.  I tried stopping and turning the vehicle off and on again to see if the problem would go away, however each time the car only slowly inched forward.  I parked and then the vehicle started acting weird.  The AC shut off and the steering wheel locked.  There were three error lights that came on.  The first said \"FCW Malfunction See Owner's Manual\" and second was \"IBA OFF\" and then the \"! inside a triangle\" appeared.  These appeared only after stopping the vehicle for the last time right before it wouldn't start again.  The vehicle was towed to the dealership.  The error reading they got was c1601 and they believe the alternator needs to be replaced.  This doesn't seem to line up with the issues we have been having nor the error warning lights that appeared.  The last time this happened my child was in the car with me.  Had we pulled out to turn and the car wouldn't go we could have very easily been hit by oncoming traffic.  It is very troubling that the dealership doesn't seem to really know what is wrong with the car.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11457145,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2022","dateComplaintFiled":"03/17/2022","vin":"5n1al0mn1fc","components":"ENGINE","summary":"The radiator cooling fan malfunctioned on Infinity QX60 model after 39000 miles on the odometer. Engine cooling mechanism fails that may result in overheat/engine failure or potential fire. It is a known defect on infinity qx60 and Nissan Pathfinders. It costs $1200 to replace the fan assembly. Infinity is aware of this defect/faulty part and will not recall to correct the defect and put the burden on consumers to spend over a thousand dollars to correct the issue.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11456762,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2021","dateComplaintFiled":"03/15/2022","vin":"5n1al0mn4fc","components":"ENGINE","summary":"The contact owns a 2015 Infinity QX60. The contact stated while driving 60 MPH, the vehicle started to stall. The contact pulled over and waited for about 30 minutes to restart the vehicle. The vehicle was started and driven back to the residence. The vehicle was then towed to the dealer to be diagnosed: however, no failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11456827,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2022","dateComplaintFiled":"03/15/2022","vin":"5N1AL0MN4FC","components":"EXTERIOR LIGHTING","summary":"Moisture in headlight results in headlight shortage. Moisture in headlight is not a result of collision or damage. Per service bulletin Classification: EL03-031L Reference ITB03-051L, the headlight moisture issue is an ongoing issue for 2011-2019 Infiniti's all models.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11445686,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2001","dateComplaintFiled":"12/31/2021","vin":"5N1AL0MM1FC","components":"ENGINE","summary":"I\u2019m reporting a serious safety issue with this Infiniti. Tonight while driving the engine just shut off. We fortunately were not in an accident, but easily could have been. What terrifies me is that this happened twice a few years ago. It was still under warranty so Infiniti inspected it and replaced the entire transmission. The warranty is expired, but this huge safety issue is still happening!","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11435964,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2021","dateComplaintFiled":"10/07/2021","vin":"5N1AL0MN3FC","components":"POWER TRAIN","summary":"Transmission failed. The car was shuddering for a while now. The term \"shuddering\" I learned after describing issue to dealer who told me that looks like a transmission issue. After paying $170 to get it checked, I was told that transmission has premature failure code and must be replaced. I was told that the car is under 60K mileage, but over time period of warranty period by 2 months. They gave me a quote of around $6,500 to replace transmission. My car is 2015 Infinit QX60, which is exactly the same as 2014 version (which has transmission recall). The problem apparently was not fixed for 2015 version, but the recall was only issues for 2013 and 2014. I contacted Initini, however they told me to contact their legal team. This issue should be put on recall.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11433982,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2021","dateComplaintFiled":"09/23/2021","vin":"5N1AL0MM0FC","components":"VISIBILITY/WIPER","summary":"While driving on a state highway at approximately 65 mph, there was a loud exploding sound followed by loud rushing air.  I quickly realized that my sunroof glass had shattered.  Fortunately the sunroof shade was closed so no glass came into the vehicle.  Besides myself driving, both of my kids were sitting in the back seat and could have been injured by flying glass shards.  There were no other vehicles around me and nothing apparently struck my vehicle.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11433551,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"09/19/2021","vin":"5N1AL0MN3FC","components":"POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Shuddering, shaking & skipping while driving. It\u2019s a nightmare. The car (QX60- 2015) can\u2019t go over 20 miles without \u201cjumping\u201d on me. I am fearing for my safety. It\u2019s only a bulletin by Infiniti and not a recall. This is unacceptable.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11424850,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2021","dateComplaintFiled":"07/14/2021","vin":"5N1AL0MN2FC","components":"AIR BAGS","summary":"The contact owns a 2015 Infiniti QX60. The contact stated that while her son was driving 70 mph, the front and rear passenger\u2019s side seat air bag deployed inadvertently. The driver pulled the vehicle over to the side of the road and checked the vehicle. The vehicle was not struck by an object for the air bag to deploy. The driver continued driving back to the residence. There was no warning light illuminated. The contact reached out to the local dealer for the vehicle to be inspected however, an appointment was not yet scheduled. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 52,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11415962,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2021","dateComplaintFiled":"05/10/2021","vin":"5N1AL0MNXFC","components":"UNKNOWN OR OTHER","summary":"DRIVING ON INTERSTATE, SUNROOF EXPLODED SPONTANEOUSLY. LARGE HOLE IN SUNROOF GLASS. SOUNDED LIKE A SHOTGUN WENT OFF FOLLOWED BY SHATTERED GLASS. THERE WAS NO PRIOR DAMAGE TO THE GLASS BEFORE IT EXPLODED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11414215,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2021","dateComplaintFiled":"04/27/2021","vin":"5N1AL0MM7FC","components":"POWER TRAIN","summary":"VEHICLE HAS 73,000 MILES. WHEN DRIVING AND ACCELERATING, THE VEHICLE BEGINS TO SHAKE, JERK AND VIBRATE VIOLENTLY. THIS HAPPENS AT BOTH LOCAL AND HIGHWAY SPEEDS. THE FREQUENCY IN WHICH THIS OCCURS HAS INCREASED SIGNIFICANTLY OVER THE PAST WEEK. THE VEHICLE WAS TAKEN TO THE NISSAN DEALERSHIP. THE DEALERSHIP STATES THAT THIS IS A \"PREMATURE TRANSMISSION FAILURE\" AND IS RECOMMENDING A FULL REPLACEMENT OF THE TRANSMISSION AT THE CUSTOMERS EXPENSE. NISSAN/INFINITI IS WELL AWARE OF THIS ISSUE, BUT IS APPARENTLY TAKING NO OWNERSHIP IN HELPING CUSTOMERS WITH RESOLVING THIS PREMATURE TRANSMISSION FAILURE. THE BULLETIN THAT THE MANUFACTURE HAS ISSUED NEEDS TO BE ESCALATED TO A RECALL. AN INVESTIGATION INTO THIS MATTER IS OVERDUE AS NUMEROUS CUSTOMERS HAVE EXPERIENCED THIS TRANSMISSION FAILURE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11405281,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2021","dateComplaintFiled":"03/28/2021","vin":"5N1AL0MN7FC","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"ON MARCH 26, 2021 THE SUNROOF EXPLODED AND SHATTERED DURING COMMUTE HOME FROM WORK IN DALLAS ON I30 EASTBOUND NEAR THE FERGUSON ROAD EXIT. TRAFFIC WAS SURPRISINGLY LIGHT AND THERE WERE NO LARGE TRUCKS NEAR ME.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11396746,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2021","dateComplaintFiled":"02/18/2021","vin":"5N1AL0MMXFC","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2015 INFINITI QX60. THE CONTACT STATED THAT THERE WAS WATER ENTERING INTO THE HEADLAMP HOUSINGS. THE CONTACT STATED THAT THE HEADLAMPS NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO KELLY INFINITI (155 ANDOVER ST, DANVERS, MA 01923, (978) 774-1000) WHO STATED THAT THE HEADLAMPS ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER COVERED UNDER WARRANTY, AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11385425,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2020","dateComplaintFiled":"12/29/2020","vin":"5N1AL0MMXFC","components":"POWER TRAIN","summary":"WE OWN THIS VEHICLE FOR ALMOST THREE YEARS, SEVERAL TIME THE TRANSMISSION SEEMS SLUGGISH, SHUTTER, AND STOP IN HIGH WAYS WHILE IT ALMOST CAUSED SEVERAL ACCIDENTS. I PULLED IT ON SIDE GET IT TOWED TO DEALERSHIP AND WAS TOLD THE TRANSMISSION FAILED AND TOLD TO CALL INFINITI CONSUMER SERVICES, I DID THAT BUT WAS TOLD TO BAD WE CAN'T DO ANYTHING, IT SEEMS THAT SEVERAL OWNERS HAVE THE SAME KIND OF ISSUES, AND THE INFINITI CORPORATION KNOWS ABOUT IT. HERE IS THE RESPONSE I GOT FROM INFINITI CUSTOMER SERVICE.   12/29/2020      CASE # [XXX]  VIN # [XXX]    DEAR [XXX] ,    THANK YOU FOR TAKING THE TIME TO CONTACT INFINITI AND ALLOWING US THE OPPORTUNITY TO BE OF ASSISTANCE.    PLEASE HAVE YOUR ATTORNEY SEND A LETTER OF REPRESENTATION TO THE FOLLOWING ADDRESS:    INFINITI  CLIENT AFFAIRS  P.O. BOX 685003  FRANKLIN, TN 37068-5003    CASE #[XXX] HAS BEEN UPDATED TO DOCUMENT THIS CONCERN. PLEASE FEEL FREE TO SEND US AN EMAIL OR CONTACT US DIRECTLY AT 1-800-662-6200 (OPTION 7) WITH ANY QUESTIONS OR COMMENTS.    HERE IS SOME LINK WITH CUSTOMER WITH THE SAME ISSUES     HTTPS://WWW.TRUEDELTA.COM/INFINITI-QX60/TRANSMISSION-PROBLEMS-1224    HTTPS://YOUTU.BE/LQFBKCTQHYO    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11372431,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"10/30/2020","vin":"5N1AL0MM9FC","components":"ELECTRICAL SYSTEM","summary":"THE BACK HATCH DOOR DOES NOT ALWAYS OPEN WHEN EITHER USING THE CAR FAUB, BUTTON IN THE INTERIOR OR MANUALLY ON THE HATCH ITSELF. IT WILL PARTIALLY OPEN AND THEN IT WILL BEEP AND TRY AND CLOSE ON ITS OWN, MAKING IT DIFFICULT TO EITHER PUT SOMETHING IN OR TAKE OUT OF THE BACK OF CAR WITHOUT IT CLOSING ON YOUR HEAD BECAUSE THE SENSOR DOES NOT ALERT THAT I AM THERE. THEN TO CLOSE THE HATCH I HAVE TO FORCE IT DOWN BECAUSE THE CLOSE BUTTON ON THE HATCH WILL NOT WORK...IT'S BEEN VERY FRUSTRATING BECAUSE IT'S BEEN HAPPENING FOR MONTHS NOW. SOMETIMES IT OPENS WHEN PROMPTED HOWEVER THE MAJORITY OF THE TIMES IT DOES NOT!","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11366207,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"10/24/2020","vin":"5N1AL0MM7FC","components":"POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"FIRST OFF THERE IS A SAFETY BULLETIN ALREADY RELEASED. AND I KNOW 2 OTHERS WHO OWN THIS VEHICLE WHO HAVE THE EXACT SAME ISSUES. IT'S TIME TO ACTUALLY TAKE CARE OF YOUR CLIENTS AND FOX THE DRIVE TRAIN ISSUE. WHERE WHEN DRIVING AND TURNING ESPECIALLY AT SLOW SPEEDS THERE IS A VIOLENT VIBRATION THAT COMES FROM THE FRONT OF THE VEHICLE. PLEASE TAKE CARE OF YOUR CUSTOMERS. THE DEALERSHIP ORIGINALLY TOLD US THIS ISSUE WOULD BE REPLACED UNDER RECALL. THEN SAID SORRY IT'S JUST A BULLETIN NOW. BUT IT WILL TURN INTO A RECALL BEFORE THE WINTER. AND THAI WAS LAST YEAR.  SO WE HAVE WAITED OVER A YEAR NOW AND THERE IS STILL NO OFFICIAL INFINITY QX60 2015 RECALL.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11338805,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2020","dateComplaintFiled":"07/11/2020","vin":"5N1AL0MM3FC","components":"POWER TRAIN","summary":"THE TRANSMISSION WAS REALLY BAD ON THE FREEWAY","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11330180,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2020","dateComplaintFiled":"06/22/2020","vin":"5N1AL0MM7FC","components":"SERVICE BRAKES","summary":"ISSUE:  EVERY 2-3 MONTHS CAR HAS  HAD A TOTAL BREAK FAILURE.  BY TOTAL BRAKE FAILURE    I MEAN PEDAL GOES ALL THE WAY TO BOTTOM AND SEAT BELTS TIGHTEN WITH 0 BREAKING POWER.  PUMPING BREAKS 2-3 TIMES THEN RETURNS TO NORMAL.  ISSUE IS NOT EASILY REPEATABLE.  ONLY OTHER SYMPTOM IS BREAK PEDAL SEEMS A BIT SOFTER THAN USUAL.    ISSUE HISTORY:  ISSUE FIRST STARTED SPRING/SUMMER 2019.  TRIED VARIOUS ITEMS TO FIX ISSUE INCLUDING: BLEEDING BREAK LINES, SWITCHING MASTER CYLINDER, ETC. CAR PRIMARILY SERVICED AT JIM LUPIENT INFINITY DEALER.   LAST ITEM DEALER WANTED WAS TO REPLACE WAS THE ABS , BUT IN BIG CAPITAL LETTERS (MAY NOT FIX ISSUE). CONTACTED INFINITY CONSUMER ASSISTANCE AND GOT 0 ASSISTANCE.  INFINITY CASE NUMBER: 40461337     THIS CAR, AS IS, IS A BAD ACCIDENT WAITING TO HAPPEN.  WE SOLD THE CAR TO THE INFINITY DEALER WELL BELLOW COST AS COULD NOT IN GOOD CONSCIENCE SELL IT TO SOMEONE ELSE DUE TO HOW UNSAFE IT IS.  THIS ISSUE NEEDS TO BE REPORTED AND INVESTIGATED AND POTENTIALLY ISSUE A RECALL.   ISSUE SIMILAR TO NHTSA ID NUMBER: 11318845  INFINITY CASE NUMBER:  [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11328769,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2020","dateComplaintFiled":"06/14/2020","vin":"5N1AL0MNXFC","components":"STRUCTURE","summary":"DRIVING ON AN OPEN FREEWAY, THE SUNROOF SHATTERED FROM THE INSIDE OUTWARD.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11322728,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2020","dateComplaintFiled":"04/29/2020","vin":"5N1AL0MM3FC","components":"AIR BAGS","summary":"THIS HAS BROKEN TWICE SINCE THEY DID THE RECALL.  THE RED LIGHT FLASHES ON THE DASH WHICH DISABLES THE AIRBAG. THERE HASN'T BEEN ANY OTHER ISSUES WITH THE VEHICLE.  INFINITI SERVICE TRIED TO BLAME ME SAYING THAT IT WAS TAMPERED WITH.  THIS IS NOT TRUE, I HAVE NOT TOUCHED IT AND THIS HAS FAILED MULTIPLE TIMES WITH NO OTHER FAILURES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11318845,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2019","dateComplaintFiled":"03/20/2020","vin":"5N1AL0MM5FC","components":"SERVICE BRAKES","summary":"INTERMITTENT ISSUES INVOLVING THE BRAKING SYSTEM.   1. BRAKE PEDAL SINKS SLOWLY TO FLOOR WHEN BRAKING OR IN STOP.  WHEEZING OR CHIRPING SOUND WHEN RELEASING THE BRAKE PEDAL. 2. WHEN BRAKING SOFTLY, BRAKE PEDAL TRAVELS ABOUT 50% BEFORE THE VEHICLE BEGINS SLOWING. 3. ISSUE PERSISTS THE ENTIRE TIME THE CAR IS IN USE. HAD SEVERAL NEAR MISSES WITH HITTING VEHICLES AND PEDESTRIANS IN FRONT. VEHICLE HAS ONLY 32K MILES. PROBLEM IS REDUCED WHEN INTELLIGENT BRAKE ASSIST (IBA) IS TURNED OFF.  MECHANICS ADVISED PROBLEM WITH ABS ACTUATOR AND SIMILAR ISSUES REPORTED ON 2014 TO 2017 MODELS. RECALL MUST BE MADE AS SON AS POSSIBLE AS THERE ARE SAFETY CRITICAL AND OTHER DRIVERS EXPERIENCING SAME ISSUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11298420,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2018","dateComplaintFiled":"01/10/2020","vin":"5N1AL0MN6FC","components":"ENGINE","summary":"I HAVE NOTICED MY CAR STUTTER A BIT WHEN I ACCELERATE AT A LOW SPEED. IT HAPPENED INFREQUENTLY BUT AS TIME HAS GONE ON IT HAS GOTTEN MUCH WORSE. WHEN I BROUGHT TO DEALERSHIP THEY CHARGED ME $100 TO PUT IT ON THE COMPUTER TO REPROGRAM IT, OF WHICH I THOUGHT WAS ODD. IT WAS TOLD TO ME IN ORDER TO GET AN ACCURATE READING ON THIS MAKE AND YEAR THIS NEEDED TO BE DONE. AFTER DRIVING ANOTHER 1K MILES, IT WOULD REVEAL THE PROBLEM OF WHICH IS A VALVE SYSTEM ISSUE IN THE ENGINE THAT CAN LEAD TO A FAULTY TRANSMISSION. THIS IS A KNOWN PROBLEM FROM THE RESEARCH I'VE DONE. IT IS KNOWN THAT THE 2013, 2014 AND SOME 2015(IF MANUFACTURED IN 2014)  INFINITI'S HAVE THIS ISSUE!! THE DEALERSHIP NOW RECOMMENDS ME FIXING THE WHOLE VALVE SYSTEM. THEY WILL GIVE ME A DISCOUNT BUT THAT THIS IS ON ME AS THE CONSUMER. THIS IS NOT A WEAR AND TEAR ISSUE, IT IS A KNOWN DEFECT THAT THIS MODEL/YEAR HAS AND IM VERY DISAPPOINTED THAT I HAVE TO PAY TO FIX SOMETHING THAT HAS BEEN AN EXISTING ISSUE WITH THIS CAR AND I'M NOT GUARANTEED THAT IT WILL CORRECT THE PROBLEM EVEN IF I DO FIX IT. AS A HUGE COMPANY AS INFINITI I WOULD THINK THEY WOULD STAND BEHIND THEIR CARS ESPECIALLY WHEN THE VALUE SYSTEM IS IMPERATIVE TO MAKE THE CAR WORK PROPERLY AND COULD LEAD TO TRANSMISSION FAILURE IN THE FUTURE!","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11292499,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2019","dateComplaintFiled":"01/01/2020","vin":"5N1AL0MM8FC","components":"POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"SHUDDERING WHILE DRIVING  P0776 CODE  TRANSMISSION SKIPPING WHILE DRIVING  STALLING WHILE DRIVING","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11288273,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2019","dateComplaintFiled":"12/10/2019","vin":"5N1AL0MM8FC","components":"EXTERIOR LIGHTING","summary":"EXCESSIVE CONDENSATION AND INTERNAL FOGGING IN THE PASSENGER SIDE HEAD LAMP CAUSED THE LIGHTS (HIGH BEAMS, HAZARD BEAMS AND REGULAR LIGHTS) TO FAIL AND REMAIN INOPERABLE. DRIVING WITHOUT PROPER PAIRED LIGHTING IS UNSAFE. THE HEADLAMP ASSEMBLY WAS DIAGNOSED AT AN INFINITI DEALER AS REQUIRING FULL REPLACEMENT. EXCESSIVE CONDENSATION CAUSED THE WATER TO DAMAGE THE HEADLIGHT ASSEMBLY AND IS NOT ASSOCIATED WITH THE NORMAL WEAR AND TEAR REQUIRED BY CONSUMERS. THE COST OF REPLACING SAID HEAD LAMP ASSEMBLY EXCEEDS $2000 EVEN THOUGH THE CAR HAS NOT ENCOUNTERED A FRONT END COLLISION. AFTER CONTACTING INFINITI CONSUMER AFFAIRS DEPARTMENT, THEY CONCLUDED THAT NO OPEN RECALL EXISTED. THEREFORE, INFINITI WOULD NOT COVER THE COST AND I WAS FORCED TO PAY OVER $2000 TO REPLACE THE WATERLOGGED LAMP AS DRIVING WITHOUT SAID REPLACEMENT DURING THE EVENING, NIGHT OR DURING POOR WEATHER CONDITIONS POSES A DANGER TO ME AND OTHER DRIVERS. THE LAMP ASSEMBLY WAS FAULTY BY DESIGN SINCE THIS ISSUE HAS OCCURRED WITH SIMILAR INFINITI VEHICLES AND HAS BEEN REMEDIED BY A RECALL. NHTSA SHOULD FORCE A RECALL OF THE QX60 HEADLAMP THAT FAILS DUE TO EXCESSIVE CONDENSATION AND IS NOT CATEGORIZED AS NORMAL WEAR TO MY VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11280394,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2019","dateComplaintFiled":"11/15/2019","vin":"5N1AL0MN5FC","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2015 INFINITI QX60. WHILE TRAVELING 50 MPH, THE CONTACT WAS PULLED OVER BY A POLICE OFFICER BECAUSE THE PASSENGER SIDE HEADLIGHT BULB WAS BURNED OUT. THE CONTACT TOOK THE VEHICLE TO INFINITI OF SAN ANTONIO (12150 W INTERSTATE 10, SAN ANTONIO, TX 78230, (210) 941-4445) WHERE IT WAS DIAGNOSED THAT MOISTURE SEEPED INTO THE HEADLIGHT AND CAUSED THE BURN OUT. THE CONTACT WAS GIVEN A REPAIR ESTIMATE OF $2,500. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 60,097.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11268706,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2019","dateComplaintFiled":"10/15/2019","vin":"5N1AL0MM0FC","components":"VISIBILITY/WIPER","summary":"AS WE WERE DRIVING ON THE INTERSTATE WE HEARD A VERY LOUD EXPLOSION TYPE SOUND. IT WAS NIGHT BUT IN A WELL LIT SECTION OF INTERSTATE. WE WEREN'T NEAR ANY OVERPASSES AND WERE IN THE RIGHT LANE OF A THREE LANE HIGHWAY. WE PULLED OVER AS SOON AS IT WAS SAFE TO SEE WHAT HAD HAPPENED. WHEN WE CHECKED THE CAR WE DISCOVERED OUR SUNROOF WAS SHATTERED SIGNIFICANTLY. NEITHER OF US IN THE FRONT SEAT SAW ANYTHING COMING TOWARDS US AND THERE WAS NO EVIDENCE THAT ANYTHING HIT US. WE WERE TRAVELING ABOUT 75 MILES AN HOUR WITH CRUISE CONTROL SET. THE SUN SHADE WAS CLOSED AT THE TIME THE GLASS SHATTERED SO NONE OF THE GLASS ENTERED THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11258936,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2019","dateComplaintFiled":"09/30/2019","vin":"5N1AL0MM8FC","components":"POWER TRAIN","summary":"TRANSMISSIONS FEELS LIKE IT IS 'SLIPPING' WHEN DRIVING SLOW AROUND 20-25 MPH/1000-1500 RPMS. MAKES CAR SHUDDER/SHAKE LIKE IT'S  RUNNING OUT OF GAS. TOOK TO INFINITI DELEARSHIP - THEY COULD NOT REPLICATE THE ISSUE AND GET A CODE. WAS TOLD THIS WAS JUST HOW THE CVT TRANSMISSION FEELS. REPROGRAMMED TRANSMISSION - CAR STILL DOES IT. GETTING WORSE. AROUND 58K MILES ON CAR.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11258451,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2019","dateComplaintFiled":"09/26/2019","vin":"5N1AL0MN1FC","components":"UNKNOWN OR OTHER","summary":"WHEN ACCELERATING THE VEHICLE BEGINS TO SHUDDER AND IT DOES NOT ACCELERATE IN A TIMELY FASHION. WHILE DRIVING ON THE STREET OR HIGHWAY THE CAR DOES NOT GAIN RPMS AND BEGINS TO WHAT BEST CAN BE DESCRIBED AS COUGHING AND SHAKING. CHANGING GEARS FROM DRIVE TO NEUTRAL OR REVERSE ALSO TAKES THE VEHICLE TIME TO MAKE THE CHANGE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11228791,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2019","dateComplaintFiled":"07/01/2019","vin":"5N1AL0MMXFC","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"DRIVER ASSISTANCE PKG AND AROUND VIEW MONITOR WITH MOD DOES NOT WORK ANYMORE AFTER COLLISION REPAIR. THE SUV WAS REPAIRED WITH GENUINE INFINITI PARTS. AFTER THE REPAIR WAS COMPLETED, THE DRIVER ASSISTANCE PACKAGE OPTIONS AND THE MOVING OBJECT DETECTION AT THE FRONT NO LONGER WORKS. IT HAS BEEN AT THE COLLISION CENTER AND INFINITI DEALERSHIP FOR OVER 2 MONTHS AND THEY CAN NOT FIGURE OUT THE CAUSE OF THE MALFUNCTION. ALL THE INFINITI DEALERSHIP HAS DONE WAS SAID THE COMPUTER DOES NOT SHOW AN ERROR. I HAVE ASKED INFINITI TO CALL IN AN EXPERT ENGINEER IF THEY DO NOT KNOW HOW TO FIX IT. IF IT IS A FAULTY SYSTEM, INFINITI NEEDS TO DISCLOSE THAT TO THE PUBLIC BECAUSE I AM SURE THAT I AM NOT THE ONLY ONE THAT HAS HAD A FRONT COLLISION IN A QX60. MANY PEOPLE MAY NOT EVEN KNOW THAT THIS FEATURE DOES NOT WORK ON THEIR VEHICLE ANY LONGER. IF THERE IS A FIX FOR THIS PROBLEM, THEN INFINITI SHOULD ALSO DISCLOSE THAT INSTEAD OF TRYING TO GET AWAY WITH NOT FIXING THE ISSUES. AS WE EXPECT THE AIRBAG TO DEPLOY TO KEEP US SAFE, WE ALSO EXPECT OUR DIVER ASSISTANCE PACKAGE TO WORK PROPERLY AS WELL. *BF *BF *JB","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11206026,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2019","dateComplaintFiled":"05/07/2019","vin":"5N1AL0MN8FC","components":"POWER TRAIN","summary":"4 DAYS AFTER COMPLETING SCHEDULED MAINTENANCE AT THE INFINITI DEALERSHIP THE VEHICLE EXHIBITED DIFFICULTY ACCELERATING AND ENGAGING IN THE GEARS WHILE DRIVING ON THE HIGHWAY. IF I HAD TO SLOW DOWN AND THEN TRIED TO ACCELERATE, THE CAR WOULD NOT RESPOND.  I HAD TO REMOVE MY FOOT FROM THE GAS PEDAL AND REENGAGE THE ACCELERATOR TO MAKE THE CAR PICK UP SPEED. I DID REACH MY DESTINATION BUT UPON ARRIVAL COULD NOT GET THE CAR TO ACCELERATE BEYOND 10-15 MPH. I HAD TO HAVE THE CAR TOWED FROM TALLAHASSEE, FL. BACK TO TAMPA, FL. INFINITI DEALERSHIP. I'VE JUST BEEN INFORMED THE ENTIRE TRANSMISSION MUST BE REPLACED.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11196021,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2017","dateComplaintFiled":"04/13/2019","vin":"5N1AL0MM1FC","components":"POWER TRAIN","summary":"SAME ISSUE AS 2014 INFINIT QX60 AUTOMATIC TRANSMISSION RECALL CUT TRANSMISSION IS SLIPPING. VEHICLE ONLY HAS 70,000","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11193450,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2019","dateComplaintFiled":"04/02/2019","vin":"5N1AL0MNXFC","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 INFINITI QX60. WHILE DRIVING 20 MPH, THE VEHICLE JERKED VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO RIVERSIDE TOYOTA (LOCATED AT 131 US-411, ROME, GA 30161, (706) 291-2886) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 70,070.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11192368,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2019","dateComplaintFiled":"03/29/2019","vin":"5N1AL0MM4FC","components":"ENGINE","summary":"TRANSMISSION IS SLIPPING","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11186345,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2019","dateComplaintFiled":"03/13/2019","vin":"5N1AL0MN3FC","components":"POWER TRAIN","summary":"JUST PURCHASED ON 3/10/19 INFINITY QX60 FROM CAR MAX WITH 25,727 MILES AT PURCHASE AND ON 3/12 VEHICLE SHUTTERS AND JERKS VIGOROUSLY AT HIGH AND LOW SPEEDS IN MOTION ON CITY STREET AND WHILE TURNING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11184878,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2019","dateComplaintFiled":"03/07/2019","vin":"5N1AL0MN1FC","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2015 INFINITI QX60. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THE SUN ROOF APPEARED TO BE PRESSURIZED TO THE POINT THAT IT BUCKLED OUTWARD WHEN THE FAILURE OCCURRED. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN AND PARKED DUE TO THE FAILURE. A DEALER HAD NOT BEEN NOTIFIED. THE MANUFACTURER WAS IMMEDIATELY NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,519.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11173587,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2019","dateComplaintFiled":"02/01/2019","vin":"","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2015 INFINITI QX60. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE PREVIOUSLY OCCURRED IN DECEMBER OF 2018. THE VEHICLE WAS TAKEN TO THE DEALER (PEPE INFINITI, 300 CENTRAL AVE, WHITE PLAINS, NY 10606) TO BE DIAGNOSED, BUT THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11163991,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2018","dateComplaintFiled":"12/29/2018","vin":"5N1ALOMMOFC","components":"UNKNOWN OR OTHER","summary":"SUN ROOF COLLAPSE AND EXPLOSION.  DRIVING ON INTERSTATE AND SUNROOF SUDDENLY EXPLODED WITHOUT BEING HIT BY OBJECT.   I WAS TRAVELING APPROXIMATELY 55 MPH ON A COLD DAY WHEN THE SUNROOF EXPLODED.   NO DEBRIS WAS SEEN COMING AT THE VEHICLE. NO IMPACT WAS HEARD PRIOR TO THE SUNROOF EXPLODING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11140175,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2018","dateComplaintFiled":"10/13/2018","vin":"5N1AL0MN6FC","components":"STRUCTURE","summary":"THE SUNROOF SPONTANEOUSLY EXPLODED. WE WERE DRIVING DOWN THE HIGHWAY ON A SUNNY DAY. NO OBJECTS STRUCK THE GLASS BUT IT SHATTERED. THE REMAINING GLASS IS CURVED OUTWARD AS IF PRESSURE FROM WITHIN THE CAR CAUSED IT TO SHATTER.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11120491,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2018","dateComplaintFiled":"08/16/2018","vin":"5N1AL0MN5FC","components":"UNKNOWN OR OTHER","summary":"ON 8/11/2018 AT APPROXIMATELY 1315 CST  I WAS DRIVING IN THE RIGHT LANE OF I-10 W BY MILE MARKER 126 AT THE POSTED SPEED LIMIT WHEN THE SUNROOF EXPLODED. NO VEHICLES WERE WITHIN 200 FEET OF OUR VEHICLE (INFINITI 2015 QX60) IN DAYLIGHT AND CLEAR VISIBILITY , NO VISIBLE DEBRIS IN ROADWAY OR VEGETATION OVERGROWTH WAS PRESENT. THE ROADWAY WAS DRY AND IN GOOD CONDITION. SUNROOF WAS CLOSED AND HAD BEEN OPERATED LESS THAN TEN TIMES DURING THE LIFE OF THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11103062,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2016","dateComplaintFiled":"06/21/2018","vin":"5N1AL0MM0FC","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2015 INFINITI QX60. WHILE DRIVING 65 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE BEGAN TO JERK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER (BOB MOORE INFINITI, 13000 N KELLEY AVE, OKLAHOMA CITY, OK 73131, (405) 748-8000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,800.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11083369,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2018","dateComplaintFiled":"04/05/2018","vin":"5N1AL0MM7FC","components":"ENGINE","summary":"THERE IS A VERY LOUD SPUTTERING FROM THE ENGINE WHEN I AM STOPPED. IT SEEMS AS THOUGH THE CAR IS GOING TO DIE. NO CHECK ENGINE LIGHT APPEARS. I TRIED REVVING THE ENGINE IN NEUTRAL TO SEE IF THAT WOULD RESOLVE IT, TO NO AVAIL. I JUST HAD MY STATE INSPECTION PERFORMED AT THE DEALER LESS THAN A WEEK PRIOR TO EVENT. NO ISSUES CAME UP AT THAT TIME.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11075418,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2018","dateComplaintFiled":"02/28/2018","vin":"5N1AL0MM8FC","components":"POWER TRAIN","summary":"AT APPROXIMATELY 40K MILES, THE DEALER REPLACED THE CVT BECAUSE THE CAR WAS \"BUCKING\" AND CREATED A CODE THAT THE MECHANICS COULD SEE.  THAT FIXED THE PROBLEM UNTIL A FEW THOUSAND MILES LATER; THE CAR NOW JUTTERS AROUND 20-25MPH ON FLAT ROADS AND VERY PRONOUNCED ON INCLINES THEN PRODUCES A WOBBLE THROUGHOUT THE CAR AT SPEEDS ABOVE 25MPH.  WHEN I TAKE MY FOOT OFF THE GAS, THE SYMPTOM STOPS.  BOTH THE SERVICE MANAGER AND TRANSMISSION SPECIALIST TOOK THE CAR FOR A RIDE WITH ME AND EXPERIENCED THE SYMPTOMS.  DEALER SAID THAT BECAUSE IT IS NOT PRODUCING A CODE, THERE IS NOTHING THEY CAN DO.  ASKED THAT I DRIVE IT FOR A FEW MORE WEEKS TO SEE IF A CODE APPEARS.  YESTERDAY, I BROUGHT IT BACK TO THE DEALER WITH THE SAME SYMPTOMS TO CHECK FOR A FAULT CODE; NONE WERE PRESENT.  DEALER SAID THERE WAS NOTHING THEY COULD DO WITHOUT A CODE AND SUGGESTED I CONTACT INFINITI CONSUMER AFFAIRS.  I DID THAT AND WAS TOLD A REGIONAL REPRESENTATIVE WILL CONTACT ME IN 24 HOURS.  IN ABOUT 3 HOURS, THAT TIME WILL HAVE PASSED.  I AM CONCERNED THAT THE TRANSMISSION ISSUE WILL LEAVE MY WIFE AND YOUNG KIDS STRANDED.  WE ARE DUE TO LEAVE TOMORROW FOR A VACATION 4 HOURS AWAY; I WILL BE RENTING AN SUV FOR OVER $500 FOR THE TRIP BECAUSE OF A LACK OF CONFIDENCE WITH THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11065520,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2018","dateComplaintFiled":"01/28/2018","vin":"5N1AL0MNXFC","components":"STRUCTURE","summary":"SUNROOF SUDDENLY EXPLODED AT HIGHWAY SPEED, BUT AFTER ONLY A 5 MINUTE TRIP WITH ALL WINDOWS UP.  NO WEATHER ISSUES, NO DAMAGE TO THE SHADE PANEL;  WAS NOT HIT BY ANYTHING.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10959018,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2017","dateComplaintFiled":"03/07/2017","vin":"5N1AL0MM1FC","components":"AIR BAGS","summary":"TAKATA RECALL  THIS WEEK WE TOOK OUR 2015 INFINITI TO THE DEALERSHIP IN SPOKANE, WA IN ORDER TO REPAIR THE PASSENGER AIRBAG THAT WAS INCORRECTLY TURNING OFF WHEN AN ADULT SAT IN THAT SEAT. WE ASSUMED THE PROBLEM WAS RESOLVED, HOWEVER WITHIN A DAY OR SO THE INDICATOR LIGHT AGAIN TURNED ON STATING THAT THE PASSENGER AIRBAG WAS OFF. THIS HAPPENED WITH AN ADULT RIDING IN THE SEAT. WE ARE TERRIBLY CONCERNED THAT OUR CAR IS NOT SAFE. WE HAVE A LARGE FAMILY AND THIS IS OUR ONLY AVAILABLE TRANSPORTATION.  IN ORDER FOR OUR FAMILY TO FIT IN THIS CAR WE MUST HAVE SOMEONE RIDE IN THE FRONT PASSENGER SEAT. WE HAVE PHONED THE DEALER, BUT THEY HAVE NOT YET RETURNED OUR CALL. WE LIVE IN MONTANA...HOURS FROM THE NEAREST INFINITI DEALER. WE HAVE ALREADY INCURRED THE COST OF DRIVING ALL THE WAY TO WASHINGTON FOR THE RECALL REPAIR AND STAYING AT A NEARBY HOTEL. WE ARE WORRIED ABOUT DRIVING AGAIN WITH A MALFUNCTIONING AIRBAG OVER TWO MOUNTAIN PASSES IN THE WINTERTIME IN ORDER TO HAVE THE DEALER TRY THE SAME FIX A SECOND TIME. CLEARLY SOMETHING IS WRONG WITH THIS RECALL FIX. MY FAMILY DESPERATELY NEEDS YOUR HELP. WE STRONGLY ENCOURAGE YOU TO LOOK INTO THIS MATTER ON OUR BEHALF.  ANY HELP IN ADDRESSING THIS POTENTIALLY LIFE THREATENING SAFETY ISSUE WOULD BE GREATLY APPRECIATED.   SINCERELY,   [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10954597,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2017","dateComplaintFiled":"02/14/2017","vin":"5N1AL0MN2FC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I WAS BCKNG OUT OF A PKNG SPOT BETWEEN 2 CARS AND THE BACK UP CAMERA SHOWED LOTS OF SPACE. I MADE SURE THE RIGHT OF MY VEHICLE WOULD NOT HIT PARKED CARS I WAS CLEAR ON THE LEFT. I BACKED UP A FEW INCHES AND HEARD GLASS BREAK AND TAPPED THE BEIGE BRICK WALL. UNTIL IMPACT THE SENSORS DID NOT LIGHT UP OR BEEP AT ALL. AT THE POINT OF IMPACT IT WAS FRENZY BEEPING. A WITNESS SAW THE INCIDENT AND WE WALKED BEHIND THE VEHICLE TO SEE DAMAGE. BECAUSE THE REAR LIGHTS AND BRAKE LIGHTS STICK OUT FURTHER THAN THE BUMPER THE LIGHTS ARE DAMAGED. I TOOK IT TO THE DEALER THE NEXT DAY, TMO CAME OUT TO LOOK AT MY ISSUE. HE TESTED THE BACK UP WITH AN EMPLOYEE STANDING BEHIND THE SAME SENSOR. IT DID IT'S JOB AND STARTED BEEPING AT APPROX A FT. FROM THE EMPLOYEE WHO WAS WEARING DARK UNIFORM CLOTHES. I WAS DISMISSED THAT THEY COULDN'T TEST THE SENSOR BECAUSE IT WAS DAMAGED (WHY WOULD AN EXECUTIVE PUT AN EMPLOYEE BEHIND THE SAME \"DAMAGED\" SENSOR THAT WORKED?  I ASKED TMO OK HUMOR ME AND BACK INTO THAT BEIGE WALL OVER THERE - HE SAID TO GET IN,PASSENGER. HE PROCEEDED TO BACK INTO THE WALL, NEITHER LIGHTS NOR SENSOR LIGHT UP OR BEEPED. I LOOKED AT THE CAMERA LOOKED LIKE LOTS OF ROOM LEFT. I TOLD HIM TO KEEP GOING - SEE HOW CLOSE YOU CAN GET. HIS ANSWER WAS NO, MAYBE YOUR RIGHT IT DOESN'T DETECT LIGHT COLOR OBJECTS. CALL CONSUMER AFFAIRS AND TELL THEM. CONSUMER AFFAIRS BRANDON CALLED TODAY, HE SAID TO HOLD WHILE HE CALLED THE DEALER TO GET AN INTERNAL SPECIALIST SCHEDULED TO CHECK OUT THE SENSOR WITH THE SERVICE DEPT. BRANDON GOT BACK ON THE LINE AND SAID SINCE IT WAS A COLLISION NO WAY TO CHECK THE SENSORS. WELL, I HAVE A DRIVERS SENSORS THAT WASN'T AFFECTED TEST THAT ONE. THEY DECLINED. MY OWN FAMILY TESTING SHOWS THE SENSORS DO NOT DETECT A BEIGE OR WHITE COLOR UNTIL THE POINT OF IMPACT. I WAS TOLD NOT TO RELY ON ELECTRICAL THEY ARE AIDS ONLY AND COULD FAIL. BEWARE OF PEOPLE IN BEIGE OR WHITE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10950452,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2017","dateComplaintFiled":"02/09/2017","vin":"","components":"UNKNOWN OR OTHER","summary":"DRIVING TO WORK ON THE EXPRESSWAY AROUND 8:45 A.M. IN THE MIDDLE LANE AND HEARD A LOUD NOISE SIMILAR TO A TIRE BLOWOUT.  THEN HEARD PIECES OF GLASS FALLING ON THE INSIDE COVER OF THE SUNROOF.  SUNROOF GLASS HAD EXPLODED.  TRAFFIC WAS NOT HEAVY AND WEATHER WAS GOOD.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10944334,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2017","dateComplaintFiled":"01/11/2017","vin":"5N1AL0MM0FC","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2015 INFINITI QX60. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V381000 (AIR BAGS), BUT THE REMEDY CAUSED THE AIR BAG WARNING INDICATOR TO REMAIN ILLUMINATED. THE CONTACT MENTIONED THAT THE DEALER FAILED TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 10,418.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10903626,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2016","dateComplaintFiled":"09/05/2016","vin":"5N1AL0MM3FC","components":"STRUCTURE","summary":"I FOUND OUT ON SATURDAY MORNING,THAT MY SUNROOF WAS BROKEN(LOOKS LIKE EXPLODE FROM THE INSIDE OUT),I CHECKED FROM ANY STONES OR ANY DEBRIS(THAT COULD HIT MY CAR AROUND MY DRIVEWAY,BUT THERE WERE NOTHING AROUND THE CAR AND THERE WERE NO MARKS ON THE ROOF AS WELL).","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10873473,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2015","dateComplaintFiled":"06/09/2016","vin":"5N1ALOMM6FC","components":"AIR BAGS","summary":"WE PURCHASED A NEW 2015 QX 60 INFINITY IN MAY, 2015.  WE NOTICED WHEN MY WIFE SAT IN THE FRONT PASSENGER SEAT, THE AIR BAG LIGHT WENT ON INDICATING THE AIR BAG WOULD NOT DEPLOY IN AN ACCIDENT.  DURING THE 6 MONTH SERVICING, I MENTIONED THIS TO THE INFINITY SERVICE DEPT. AND WAS TOLD THEY WOULD RESET THE SENSOR TO ZERO. THEY ALSO SAID THAT IF THE SYSTEM THOUGHT MY WIFE WAS A CHILD BASED ON HER WEIGHT, THE AIRBAG WOULD BE TURNED OFF.  AFTER THE SERVICE THE PROBLEM CONTINUED.  DURING THE 12 MONTH SERVICING, I AGAIN MENTIONED THE ISSUE AND WAS TOLD THERE WAS A RECALL ON THE SENSOR.  THREE WEEKS LATER  THEY CALLED TO SAY THE QX 60 WAS READY.  WHEN I PICKED IT UP THEY AGAIN SAID IF MY WIFE WAS LESS THAN A CERTAIN WEIGHT, THE AIR BAG WOULD NOT DEPLOY.    NOW THE SEAT BELT LIGHT IS ON ALL THE TIME WHETHER MY WIFE IS IN THE VEHICLE OR NOT.  WE WERE NOT AWARE OR INFORMED OF THIS ISSUE PRIOR TO BUYING THE CAR.  IT MAKES NO SENSE THAT AN INFINITY AIR BAG WILL NOT DEPLOY WITH MY WIFE IN THE PASSENGER SEAT WHEN THERE HAS NEVER BEEN AN ISSUE ON AMY OTHER CAR WE HAVE OWNED.  TO ME, THIS IS A SIGNIFICANT SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10873176,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2016","dateComplaintFiled":"06/08/2016","vin":"","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2015 INFINITI QX60. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR FAILED TO RECOGNIZE A PASSENGER IN THE SEAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10863327,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2016","dateComplaintFiled":"05/05/2016","vin":"5N1AL0MM1FC","components":"AIR BAGS","summary":"WHILE DRIVING WITH AN ADULT OVER 100LB'S IN THE FRONT PASSENGER SEAT THE AIR BAG OFF LIGHT WILL TURN ON.  IT  SEAMS TO BE CLASSIFYING ADULT PASSENGERS AS CHILDREN AND TURNING THE AIR BAG OFF INCORRECTLY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10836811,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2015","dateComplaintFiled":"02/17/2016","vin":"5N1AL0MN8FC","components":"AIR BAGS","summary":"AIRBAG RECALL???MY PASSENGER AND REAR AIR BAG DEPLOYED WITHOUT IMPACT OR A PASSENGER? I NEED YOUR HELP! INFINITI STILL HAS MY CAR AND IS TRYING TO PUSH IT UNDER THE RUG. IT COULD HAVE BEEN VERY DANGEROUS IF MY KIDS WERE IN THE CAR. ITS BEEN 6 MONTHS WHERE THEY HAVE GIVEN ME A LOAN AND KEEP TRYING TO GIVE ME NO INFORMATION.  MY VIN NUMBER IS [XXX]     THE ONLY DAMAGE TO MY CAR FROM THE EXTERIOR IS ONLY THE SCRATCHES ON MY PASSENGER TIRE.  MY PHONE NUMBER IS [XXX].    PLEASE ADVISE ON WHAT I SHOULD DO?    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10810464,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2015","dateComplaintFiled":"12/15/2015","vin":"5N1AL0MM2FC","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2015 INFINITI QX60. WHILE A PASSENGER WAS SEATED IN THE PASSENGER SEAT, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 3,400.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10789678,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2015","dateComplaintFiled":"11/10/2015","vin":"5N1AL0MM2FC","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2015 INFINITI QX60. WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG DISABLE LIGHT ILLUMINATED. THE FAILURE WAS CONSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10705414,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2015","dateComplaintFiled":"04/13/2015","vin":"5N1AL0MM0FC","components":"SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2015 INFINITI QX60. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE LAP SEAT BELT SCREW, WHICH WAS MOUNTED TO THE DOOR, DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THE SUPPORT SCREW WAS NOT SECURELY INSTALLED DURING PRODUCTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.   UPDATED 6/24/15*CN","products":[{"type":"Vehicle","productYear":"2015","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]}]}