{"count":228,"message":"Results returned successfully","results":[{"odiNumber":11739861,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2026","dateComplaintFiled":"05/25/2026","vin":"3C4NJDBBXHT","components":"UNKNOWN OR OTHER","summary":"When driving the 2017 Jeep Compass, a bubble which has formed on the touchscreen causes it to randomly change different settings (such as turning on the heated seats/steering wheel, turning on the AC or heat, etc.), caused music to suddenly start playing at loud volumes, caused it to call random numbers, etc. which makes it impossible to use the touchscreen or display screen at any time. This also has made the backup camera inoperable, as it just switches to the radio screen or something else while you are in the process of reversing the vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11728909,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"04/02/2026","vin":"1C4NJCBAXHD","components":"ELECTRICAL SYSTEM","summary":"Odometer Fraud. The contact purchased a 2017 Jeep Compass. The contact had traded a prior vehicle for the Jeep. The vehicle was a private sale. The following day, the mileage jumped nearly 40,000 miles. At the time of purchase, the mileage was 110,246 and the next day the mileage was 154,085. Since owning the vehicle, the contact stated that the mileage had gone back and forth between the two mileages. The contact obtained a vehicle history report online, which confirmed that there was a mileage discrepancy. The vehicle history report showed that on December 12, 2025, the mileage was 177,382.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11728362,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"03/31/2026","vin":"3C4NJCAB8HT","components":"ELECTRICAL SYSTEM","summary":"Car just cuts off. Batteries are good, alternator good no codes! Rpm goes to o cuts off parking break comes takes a couple of seconds to start then cuts off at random times while driving very unsafe!!!! Taken to dealer can\u2019t find anything wrong!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11727337,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2026","dateComplaintFiled":"03/26/2026","vin":"1C4NJDEB2HD","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2017 Jeep Compass. The contact stated that while driving at 30 MPH, the vehicle and the steering wheel started shaking abnormally. Several unknown warning lights were illuminated. The contact pulled over to the right side of the road, turned off, and exited the vehicle to inspect the brakes. The brakes on the vehicle and the brakes were extremely hot. The contact reentered and started the vehicle after five minutes, and the vehicle operated as intended. An independent mechanic was contacted. The vehicle was taken to the independent mechanic to be diagnosed, and it was determined that the brake caliper needed to be replaced. The brake caliper, rotors, and brake pads were replaced. The contact associated the failure with NHTSA Campaign Number: 17V301000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 125,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11721519,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"03/02/2026","vin":"3C4NJDBB8HT","components":"STEERING,SUSPENSION,WHEELS","summary":"Tire rods and suspension failed vehicle is unsafe to operate .","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11719884,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"02/23/2026","vin":"1C4NJDEB5HD","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"The contact owns a 2017 Jeep Compass. The contact stated that while driving approximately 20 MPH, the ABS and Traction Control warning lights illuminated, and the steering wheel and the front passenger\u2019s side of the vehicle were shaking and vibrating abnormally. The contact stopped the vehicle to inspect it and became aware that the front passenger\u2019s side wheel was extremely hot to the touch. The contact deactivated the Traction Control light, and the failure was temporarily corrected before recurring. The cause of the failure was not yet determined. The local dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V301000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 61,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11715198,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2026","dateComplaintFiled":"02/03/2026","vin":"1C4NJDEB8HD","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2017 Jeep Compass. The contact stated that while driving 10 MPH in the middle lane, the vehicle stopped unexpectedly. While accelerating, there was an abnormal grinding and clanking metallic sound coming from the vehicle. There were no warning lights illuminated. After three hours of being stranded on the roadway, the vehicle was towed to the residence. An independent mechanic determined that the failure was related to the drive shaft, transfer case, and driver\u2019s side front half shaft. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,851.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11714975,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"02/02/2026","vin":"3C4NJDBB2HT","components":"ELECTRICAL SYSTEM,AIR BAGS,ENGINE","summary":"I was approaching a stoplight and every light on the dash lit up, the car wouldn\u2019t go after stopping and it wouldn\u2019t turn off when put in park. I also couldn\u2019t shift into any other gear. This is seriously dangerous and not the first time I\u2019ve had major mechanical issues with this vehicle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11707071,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2025","dateComplaintFiled":"12/26/2025","vin":"3C4NJDDB0HT","components":"ELECTRICAL SYSTEM","summary":"My lights keep blinking on dashboard saying 4 wheeldrive isn't available and my vehicle keeps shutting off in the middle of me driving it,this is very dangerous,I took it to Carlock Dodge Jeep and for recall on vehicle that they say was causing the problem they fixed the recall but vehicle still doing the same thing","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11705369,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2025","dateComplaintFiled":"12/16/2025","vin":"3C4NJDCB4HT","components":"SERVICE BRAKES","summary":"While driving, my parking break will turn on and halt the car. It usually is around when there is an issue with my auto start/stop.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11686836,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2025","dateComplaintFiled":"09/12/2025","vin":"3C4NJCBB1HT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"While attempting to do a U-turn on two different occiasions once the U-turn has been completed the car would stop and turn off. There was not power. Would attempt to restart the car and it would not. Needed to get a jump-start for the car to start. One other time when attempting to do a U-turn the car would act as if would stop, in this case did not but took about 2 miles before it would accelerate properly","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11684552,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2025","dateComplaintFiled":"09/02/2025","vin":"1C4NJCBA0HD","components":"SUSPENSION","summary":"The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle was violently shaking. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11678526,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2024","dateComplaintFiled":"08/05/2025","vin":"1C4NJCEB2HD","components":"POWER TRAIN","summary":"The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking, and the contact noticed a burning odor. Additionally, the transmission failed to shift as intended. The vehicle was taken to an independent mechanic, where it was diagnosed with a fractured half-shaft. The contact was informed that the half-shaft needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact referenced NHTSA Campaign Number: 17V301000 (Power Train); however, the VIN was not included in the recall. The vehicle had been taken to the dealer several times; however, the failure recently became a persistent failure. The contact was referred to the NHTSA Hotline to report the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,862.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11677084,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2025","dateComplaintFiled":"07/29/2025","vin":"1C4NJDEB0HD","components":"AIR BAGS","summary":"My front passenger active headrest deployed while parked.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11657423,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2025","dateComplaintFiled":"04/29/2025","vin":"3C4NJDBBXHT","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"When driving my Jeep Compass, there have been numerous instances of the vehicle stalling out when slowing down or stopping at a light/stop sign. This has happened on busy roads, at busy intersections, and on country roads. When it happens, I cannot control any aspect of the vehicle; the breaks no longer work, I cannot turn the wheel, I cannot change gears or easily put it into park, and it takes multiple attempts to turn it off and back on.   There are no warning lamps, messages or other symptoms prior to the incidents occurring, which started on 4/22/2025.   Today, 4/29/2025, I checked my oil level and found that it was extremely low, although it should not be and I'm not yet due for an oil change. The Jeep Compass is going through more oil than usual and there is no message or notification showing at any time. I believe that this is the cause of the issues, and makes it extremely unsafe for myself, my passenger and other drivers/vehicles as it has happened on the highway and at intersections, where it could easily result in a serious accident.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11653786,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2025","dateComplaintFiled":"04/09/2025","vin":"1C4NJCEB0HD","components":"ELECTRICAL SYSTEM,ENGINE","summary":"When driving the vehicle it has shut off the engine and stalled, it also shut off and a few milliseconds later restarted on the highway has done the multiple time","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11650482,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2025","dateComplaintFiled":"03/25/2025","vin":"3C4NJDCB5HT","components":"SEAT BELTS","summary":"The contact owns a 2017 Jeep Compass. The contact stated while driving approximately 30-40 MPH, the driver\u2019s side front seat belt unclipped and failed to secure the occupant. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11643897,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"02/20/2025","vin":"1C4NJDEBXHD","components":"ELECTRICAL SYSTEM,AIR BAGS,ENGINE","summary":"Wiring compartment under the front wheel well is completely eroded away which caused my vehicle to completely stop driving and turning on. When looking at the whole wiring harness under the wheel well, wires were completely falling out of where they connect to the fuses because of how bad the erosion is. I was driving my car with my 4 year old child in it on the highway and it started to jerk, lights started flashing on the dash, including the airbag light,  and then all at once shut completely off, lights went out, would not start back up at all. I had it towed back to my house and now it will not start up at all.  I replaced a bunch of parts to it and then that is when I discovered that it was the whole wiring box under the wheel well that had corrode a bunch of wires. When hooking up the battery to try and jump it to. see if it would start, the wires that were loose started sparking and almost caught fire.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11634327,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2025","dateComplaintFiled":"01/06/2025","vin":"1C4NJDEB5HD","components":"POWER TRAIN,AIR BAGS","summary":"Unknown","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11631692,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2024","dateComplaintFiled":"12/19/2024","vin":"3C4NJDABXHT","components":"UNKNOWN OR OTHER","summary":"Auto Start Stop feature stop working and caused my car to stall. I had to set my car to stop, take my foot of the break. Re started my car, all while traffic was going, in danger of getting rear ended.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11619266,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2024","dateComplaintFiled":"10/11/2024","vin":"3C4NJDDB3HT","components":"UNKNOWN OR OTHER","summary":"Uconnect radio screen has severe delamination. This caused ghost presses on the screen. The ghost presses continuously make random phone calls including calls to emergency services. This poses a severe safety hazard as the operator has to pick their phone up to communicate with emergency personnel so law enforcement does not send a responding officer thinking there\u2019s an emergency. It also poses a safety hazard for responding emergency personnel trying to respond to the false emergency notification.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11613584,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2024","dateComplaintFiled":"09/09/2024","vin":"1C4NJCEB9HD","components":"UNKNOWN OR OTHER","summary":"Car shakes when on hill hadly","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11612403,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2024","dateComplaintFiled":"09/03/2024","vin":"3C4NJDCB0HT","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2017 Jeep Compass. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that several warning lights were illuminated after restarting the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,955.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11604073,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2024","dateComplaintFiled":"07/23/2024","vin":"1C4NJDEB3HD","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"While driving Jeep losses power and stops. At garage now and they can\u2019t find reasonable explanation. Has less than 50k miles. Danger while driving since it just shuts off while no lights come on to indicate problems","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11586319,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2024","dateComplaintFiled":"05/01/2024","vin":"3C4NJDDB3HT","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN","summary":"The contact owns a 2017 Jeep Compass. The contact stated that when the vehicle was started, the ABS, traction control, and other unknown warning lights illuminated. On another occasion, while driving at approximately 15 MPH, the tires locked up and unlocked. The vehicle was taken to a dealer where it was diagnosed that the PCU sensor needed to be replaced. The vehicle was not repaired, and the vehicle was towed back to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 158,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11573513,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2024","dateComplaintFiled":"02/22/2024","vin":"1C4NJCEBXHD","components":"AIR BAGS,SEATS","summary":"Driver side headrest has deployed, and there was no warning or notification prior to this happening. I should not have to pay hundreds of dollars on a replacement if clips or what may it be to hold device together are faulty.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11572526,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2023","dateComplaintFiled":"02/17/2024","vin":"3C4NJDDB1HT","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Let me start by saying I am an electrician. I have had several electrical problems with this car, most recently my Headlights come on intermittently. I start my car and turn the headlight switch on, sometimes it takes up to 20 minutes for them to kick on. I have checked the batteries, the Fuses, the grounding connections, and the switch. This is very dangerous,  and I have already spent money trying to fix the problem to no avail. I travel a lot and It's frightening when it gets dark and I have to switch the headlights on while driving. I have no way of knowing if they are working while I'm on the road. I see several other people complaing of the same exact problem, why hasn't a recall been issued?","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11570745,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2024","dateComplaintFiled":"02/08/2024","vin":"3C4NJCBB9HT","components":"POWER TRAIN","summary":"The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with an excessive amount of play in the passenger\u2019s side front axle. The contact was advised to take the vehicle to a transmission specialist. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,900.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11570290,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2024","dateComplaintFiled":"02/06/2024","vin":"3C4NJDDB1HT","components":"ELECTRICAL SYSTEM","summary":"The defrost system built into the front windsheild shorted out. This issue resulted in sparking and smoking inside of the car while the front electrical defrost was turned on. This issue could have easily resulted in catastrophic events had we not realized exactly what was happening. There were no warnings of the sytem being in failure. The issue is also apparently not covered under the vehicle warranty and now will cost out of pocket to replace something that I had no control over. The dealership was able to confirm the issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11567464,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2024","dateComplaintFiled":"01/24/2024","vin":"1C4NJCEA2HD","components":"ELECTRICAL SYSTEM","summary":"Two times while driving the car shuts completely down, No acceleration, no warning lights, hard to steer. Both times luckily I was on a low traffic road. After it completely stopped and I tried to restart the car it would sound like it wanted to turn over but never did. It sounded like when someone floods a car. Another time it was -20 outside and I was starting it from my key starter ( I don't have one of the newer key fobs)...mine has a normal key with an electric lock and auto start buttons. Anyway I pushed the starter button and it acted like normal with the headlights blinked twice and normally it starts in about 3 seconds. When I went to get in my car it was off and stone cold. I went to start it and acted like I previously stated. The master mechanics can't find anything wrong with it  both times I've had my car towed to the repair shop. They replaced the sparkplugs and battery and it happened again after it was \"fixed\" .","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11566123,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2024","dateComplaintFiled":"01/17/2024","vin":"3C4NJDBB4HT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Auto stop/start will malfunction and show a message saying to cut the car off and start it again. This poses a huge safety issue as it can cause an accident from not starting up and shutting off when it stops.  Car also says \u201cplease park safely car will shut off soon\u201d. My alternator has been checked and the aux battery and regular battery have been replaced as well so they are unable to figure out why I\u2019m getting this message.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11559069,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2023","dateComplaintFiled":"12/08/2023","vin":"3C4NJDBB7HT","components":"UNKNOWN OR OTHER,ENGINE","summary":"The engine malfunctioned on the freeway causing my brother to have to pull to the side as safely as possible. The engine was smoking and all of the electrical systems started to fail. It said it was overheating.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11553731,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"11/06/2023","vin":"3C4NJDCB8HT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"UNKNOWN the screen on my JEEP COMPASS has gone dark i can't see anything to let me know what functions are happening I have spoken to Jeep and they said i have to replace the unit at over $2000.i believe its a dangerous situation. Can someone please help me","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11552785,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2023","dateComplaintFiled":"10/31/2023","vin":"3C4NJDCB3HT","components":"STEERING","summary":"The contact owns a 2017 Jeep Compass. The contact stated while driving at approximately 60 MPH, there was an abnormal clunking sound detected. While turning the steering wheel, the abnormal sound was detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated the failure was due to the rack and pinion. The parts were back ordered. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11552592,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2023","dateComplaintFiled":"10/30/2023","vin":"3C4NJCBB4HT","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"I was traveling northbound on ih35 near exit 329 outside of Waco, Tx travel to Dallas Tx I was in the middle of the highway during rainfall when my jeep completely shut down on me without warning all lights came on radio went black, brake was stiff, steering wheel locked. I had to have my jeep towed $300 later. My vehicle was in park and the vehicle said not in park. Vehicle wouldn\u2019t start up. I was in the 3rd lane of a 4 lane highway when the vehicle stalled and shut off easily could have gotten hit from oncoming traffic. I was on the side of the road for 5 hours not knowing what was wrong with my vehicle. I had a full tank of gas and fluids were A1. I looked up my vin with no recalls being shown. Googled the issue and nothing has been done for anyone that has experienced this scary situation.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11549206,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2023","dateComplaintFiled":"10/10/2023","vin":"3C4NJCBB1HT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"2017 Jeep Compass has been having an issue with either the start-stop mechanism or the brakes.   I was at a single lane red light. The engine went through the start-stop sequence, but when the light turned green and I released the brake, the car struggled to come to life at all and began to stall out. I had to wiggle the steering wheel and shift the gears to multiple places before returning it to drive and thankfully being able to keep moving. I turned the feature off in my car to prevent it from having any further issues while I just made it to work and back home. When I got to the next light and stepped on the brake, I heard a sound and when I looked down and noticed that the parking brake had engaged on its own. Fortunately I was near the dealership, but I was terrified that I was not going to make it there even. After keeping it over night and test driving it, they found nothing wrong with the vehicle at all.   This is not the first time this has happened and we took the Jeep to the dealership only to be told that there was nothing they could find wrong with it. I have found several other complaints by other people saying the same exact thing. They are having this issue and when they take it to their service center, they are being told it is fine. This is not fine, and the fact that there has been absolutely nothing done about this simply because there hasn't been any evidence is ridiculous. This is truly unacceptable and I do not feel safe driving this vehicle. Period. There is something seriously wrong with it that no mechanics seem to be able to pinpoint whatever the issue is.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11547124,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2023","dateComplaintFiled":"09/28/2023","vin":"3C4NJDBB7HT","components":"ENGINE","summary":"The contact owns a 2017 Jeep compass. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle; however, the failure recurred. The message to \u201cStop Safely - Vehicle Will Shutoff Soon\u201d was displayed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure could be related to the electrical system. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11544018,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2022","dateComplaintFiled":"09/12/2023","vin":"","components":"POWER TRAIN","summary":"The contact owns a 2017 Jeep Compass. The contact stated that while his wife was driving at undisclosed speeds, the vehicle stalled on several occasions. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11543026,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"09/06/2023","vin":"3C4NJDBB8HT","components":"UNKNOWN OR OTHER","summary":"My sun roof exploded while I was driving on the highway. It was closed and my cover was on, which stopped the glass from coming inside and hitting me or my 1 yr old son","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11541521,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2023","dateComplaintFiled":"08/29/2023","vin":"3C4NJDCBXHT","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"This car is having tons of electrical issues. From wire malfunctions in the radio to the ORC module failing. All lights for air bags, abs breaks, check engine, and everything electrical are beeping and flashing. The air bags will not work if I get in an accident and I've read they can deploy at any time while I am driving! If you look online, Chrysler/Jeep has LOTS  of ORC failure issues and have even recalled for this for it before. This issue should be covered for until at least 100k miles. Some people have had this ORC module fail at as little as 18k miles. I still have 2 warranties on this car and not one covers it. Chrysler/Jeep should be responsible for fixing this. It is a risk to to peoples lives. I'm not understanding why this is still an issue in 2023 with no penalties to Chrysler/Jeep when it's been happening for over 10 years!? I'm hoping writing this will add one more person to the lost of issues Jeep has so something can be done about it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11540492,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"08/24/2023","vin":"1C4NJCEB1HD","components":"UNKNOWN OR OTHER","summary":"Unknown A frame cracked in half on passenger side","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11537293,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2023","dateComplaintFiled":"08/08/2023","vin":"3C4NJDBB9HT","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"While driving down the road, all doors closed, and with the lift gate closed the Jeep Compass' Emergency Parking Break is engaging at random. Shortly before it does this the vehicle loses ability to accelerate. A quick google search has yielded many hits on many Jeep Compass and Jeep Cherokee owners from years ranging from 2014 to 2020 having the same problem and Jeep refusing to acknowledge or fix the issue. This is a serious safety concern that is going to get people killed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11532724,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"07/17/2023","vin":"3C4NJCAB0HT","components":"ELECTRICAL SYSTEM,ENGINE","summary":"the auto start/stop function shuts vehicle off and unable to start gain my safety and of others was high as it happens on multiple lane highways unable to reproduce as it can happen randomly, there were no warning lights or any other sign of future stalling or complete shut down when stopping.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11532766,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2023","dateComplaintFiled":"07/17/2023","vin":"1C4NJDEB3HD","components":"ELECTRICAL SYSTEM,ENGINE","summary":"My Jeep was manufactured August 2016 directly after a recall for camshaft position sensory and crankshaft position sensor. For the past 3 years I have gotten a periodical check engine light for the camshaft position sensor in bank 1. Two weeks ago the engine began to stall at random times and the camshaft position sensor light came back on. I replaced it this weekend and the issue is persisting. I've checked everything else and there are no other codes that are pulling. I have had it inspected at my employment since I work for a dealership.   The engine stalling on the highway is putting me and other drivers at a huge safety risk. I have almost been hit three times when it has stalled and there is nothing I can do in the middle of the road.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11530683,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2023","dateComplaintFiled":"07/06/2023","vin":"1C4NJCEBXHD","components":"PARKING BRAKE,ENGINE","summary":"The contact owns a 2017 Jeep Compass. The contact stated while driving 30 MPH, the vehicle would not properly accelerate. After several minutes the vehicle accelerated at a high speed with the check engine warning light, and the electric parking brake warning light illuminated. The contact desperately depressed the brake pedal and the vehicle come to a stop and started jerking. The vehicle was taken to an independent mechanic who replaced the electronic brake pedal however, the failure reoccurred. The vehicle was taken to an independent mechanic and the throttle body was replaced but the failure reoccurred. The manufacturer was contacted, and the contact was informed that there was no recall for the failure. No additional assistance was provided. The failure mileage was 121,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11526700,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2023","dateComplaintFiled":"06/12/2023","vin":"3C4NJCBB6HT","components":"UNKNOWN OR OTHER","summary":"Known jeep problem- my screen is delaminating which is causing the radio stations to change, climate to turn on and off, phone calls to be made, etc. all whilst the vehicle is in motion, creating distractions.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11525264,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2023","dateComplaintFiled":"06/04/2023","vin":"3C4NJDCB8HT","components":"ELECTRICAL SYSTEM","summary":"Delamination of touch screen to radio/electronic control panel. This causes the system to touch random portions of the screen, deeming it uncontrollable. The system will also make phone calls I\u2019m not trying to make. More importantly, when I try to make phone calls, it will immediately disconnect the call. I had an emergency on the road recently and needed to make and receive calls but was unable to! In addition, I was driving and trying to figure out how to get my phone to work, which was a huge danger to me and others. This is stock equipment manufactured by LG. The first sign of this issue was the screen changing randomly, plus there is visible signs of delamination, which at first i believed to be water damage. No one has raised this issue after inspection, but after doing a quick search, I see that it is a widespread problem among Jeep vehicles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11520454,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2023","dateComplaintFiled":"05/04/2023","vin":"3C4NJDCB8HT","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"While driving at highway speeds, the engine shut off and power steering is disabled.  The dashboard says that the car is still on and will not restart the car.  This is an EXTREEMLY dangerous situation, and my family is lucky to be alive.  The problem had been reproduced by Christian Brother Automotive.  They have replaced the camshaft sensor as well as the batteries and updated the firmware of the car.  The issue continues to persist, and Christian Brothers will not release the car to me.  No the Vehicle has not bee inspected by the manufacturer, police, insurance representative.  No Warning lamps, messages or other symptoms presented themself prior to the problem.  After about 20 minutes the car is can be restarted and will operate as normal until it automagically cuts out the next time.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11518372,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2023","dateComplaintFiled":"04/21/2023","vin":"3C4NJDCB5HT","components":"ENGINE","summary":"Coolant temperature heating with no root cause issue. Dealership cannot diagnose. And no recalls when there are tons of people posting about this","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11517922,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"04/19/2023","vin":"1C4NJDEB3HD","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2017 Jeep Compass. The contact stated that while driving at various speeds, the hood latch inadvertently unlatched without warning. The contact stated that the safety latch would prevent the hood from opening fully; forcing the contact to stop the vehicle and manually close the hood. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 74,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11512346,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"03/17/2023","vin":"3C4NJDCB8HT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Uconnect touch screen delaminating on my 2017 Jeep Compass Limited 4X4. Started right after my car was just out of warranty, so when I called no one would help me or fix the issue. This was about 2 years ago, I have been dealing with this issue since 2020, it is now 2023.. Since then the screen has gotten WAY worse, delaminating half the screen. It is very distracting while driving and a safety hazard as it will randomly change settings, change which screen I'm on (if on audio, it will change to climate control etc.),  sometimes does not work while I am touching the screen, like if I am trying change my climate control settings. If I am driving and need to change my AC up or heat down and its not working, I am having to take my eyes off the road longer to try and get the screen to work, which is a huge safety hazard.  Also, probably not be related to the delamination, but my phone will not connect through USB to my Jeep, therefore I cannot use Android Auto. This is also a safety concern as I have to hold my phone or set it down on my lap and look down constantly to use GPS. I live in NJ and GPS is a MUST when driving anywhere. I have tried many different phones, different cables, and resetting my system, with no luck. With so many things wrong with the Jeeps screens especially 2017 and 2018 models you would think they would put out a recall, specifically for the delamination! This is happening to SO many people with various Jeep models. I have been on the phone with Jeep multiple times, many times with representatives who are short with me, and do not care about the issue. It seems as if they get so many calls about the same issue, that once they hear that you are having problems with your screen delaminating they just dismiss you and want to get you off the phone. The issues I am dealing with, along with so many others is very distracting and a major safety concern when the screen is not working property while driving.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11508721,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2022","dateComplaintFiled":"02/23/2023","vin":"3C4NJDDB3HT","components":"EQUIPMENT","summary":"The contact's wife owns a 2017 Jeep Compass. The contact stated that the center display screen delaminated and was activating functions independently. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11499982,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"01/03/2023","vin":"1C4NJCBA8HD","components":"ENGINE","summary":"The contact owns a 2017 Jeep Compass. The contact stated that while her daughter was driving approximately 35 MPH, the vehicle lost motive power. After restarting the vehicle, the vehicle lost motive power and stalled a second time. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 67,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11490254,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2022","dateComplaintFiled":"10/21/2022","vin":"1C4NJDEB6HD","components":"AIR BAGS","summary":"Air bags did not go off in accident","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11487930,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2022","dateComplaintFiled":"10/04/2022","vin":"3C4NJDDB6HT","components":"UNKNOWN OR OTHER","summary":"I have done some research and found others that say they got the radio relaced for free because it is a safety Hazzard. The radio chooses options on its own such as the climate options and you can't change it when it happens.  I can't keep the SOS app on the radio because it randomly chooses it. I have to keep it turned off and there are some things you cannot use without the radio. It controls all of the driver assist options.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11487495,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2022","dateComplaintFiled":"10/02/2022","vin":"3C4NJDDB3HT","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"As I was accelerating my vehicle began to downshift and warning started flashing and the parking brake engaged while driving. When slowed at an interesection the car would notaccelerate forward when light turned green despite being in drive. Dash showed parking brake engaged even though it was not. The D on the gear shift was flashing. I had to turn the car off twice and restart while in the middle of an intersection! This is the SECOND time this has happened while driving. I took it to the dealer first time and they could not find anything wrong.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11484881,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2022","dateComplaintFiled":"09/16/2022","vin":"3C4NJCAB5HT","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"Question 1: The Auto stop start system went out last October or November and I couldn't get it into the shop with in the warranty because they wouldn't schedule it. After that in February my battery started dying and I had to replace my battery 5 times now. That's when starting in August all of my instrument cluster/panel would light up and it would start my lights on the inside of the car to flash, radio to start cracking and the doors locks switching back and forth. It then will start flashing the ABS warning. The ABS warning wont stay on but it will ding and flash about every 2-5 minutes. Then it will show the pull over safely vehicle ill shut off soon and begin locking up my front driver side tire and rip you into on coming traffic. Then it will start going into limp mode and then revving up on its own.  Question 2: The tire being squeezed by the brake will rip you around and start turning the whole car into the other lane/ oncoming traffic. It will also start shutting down.  Question 3: A mechanic at O'Reilly's ran system diagnostic and then looked it up and saw that Campaign NO:  17V740000 and Campaign NO: 17V301000.   Question 4: No.  Question 5: The only issue started in October/ November of 2021 and that was the start stop system went out and the dealership wouldn't see me and told us not to worry because it wasn't important. Then the battery dying every couple of weeks and constantly needing jumped or replaced. Then came the the ABS warning and then the whole car shutting down and locking the drivers wheel up in August.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11483686,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2022","dateComplaintFiled":"09/09/2022","vin":"3C4NJDDB7HT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Issues staring the car, dealership makes me buy a new battery and that\u2019s not the problem. Still after spending money on a new battery, it\u2019s a problem. 13.4 v and it still has issues starting. Sometimes it starts and will NOT let me leave park. I am exhausted of these issues and constantly missing work because of this car the whole point in buying a 2017 car was for it to be reliable, and instead I\u2019m having a problem even starting it!!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11479301,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2022","dateComplaintFiled":"08/15/2022","vin":"3C4NJCBB9HT","components":"UNKNOWN OR OTHER","summary":"Touch screen on radio/dash is delaminating causing ghost touches. The delamination has caused issues with AC/heating since it glitches and presses what it wants.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11477095,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"08/02/2022","vin":"3c4njddb1ht","components":"UNKNOWN OR OTHER","summary":"The uconnect system screen malfunctions and the screen turns black at times. The system can also make random loud noises while driving. The screen will also keep the backup camera on while you are in drive and cause a major distraction if you look at it. The uconnect screen also has delamination and has bubblin on the screen which is a common problem across many Jeep-Dodge-Ram-Chrysler models between the years of 2017-2019 with the research I have found. In my car it causes ghost movements and screen locking ehich can be incredibly dangerous and distracting.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11473613,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2022","dateComplaintFiled":"07/12/2022","vin":"3c4njdab9ht","components":"ENGINE","summary":"On July 9th 2022 the car showed a low oil pressure warning then shut down going around a curve but I was able to restart the vehicle. Within a few minutes I was stopped at an intersection and the car stalled again and I was unable to restart it which resulted in my car being rear ended. On July 12 th I contacted my Jeep dealership to discuss this and I was told that a recall was done on the car due to this same problem. Apparently the repair did not fully correct the problem as it happened to me AFTER the completed recall. Fortunately no one was seriously injured this time but\u2026","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11471808,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2022","dateComplaintFiled":"06/30/2022","vin":"1c4njdeb4hd","components":"FUEL/PROPULSION SYSTEM","summary":"The throttle body started malfunctioning while driving on the highway. Power was lost and I was unable to accelerate. There were vehicles behind me that had to react quickly in order not to wreck. The ETC warning light did not come on at first but as my vehicle kept sputtering the light would flash on and off very quickly. I lost a great deal of speed trying to get up a hill so I could pull over and get out of traffic. After looking up the light in the manual it says to cycle the ignition and I did that. The vehicle was working ok again for a few minutes and then suddenly lost the ability to accelerate again and would go in and out, sputtering. Again thankfully the vehicles behind me were paying attention and were able to immediately slow down. I have only had the vehicle for 3 months and of course as soon as there is no warranty it starts messing up. A mechanic did confirm the issue and yes it\u2019s available for inspection.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11469774,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2022","dateComplaintFiled":"06/17/2022","vin":"1C4NJDBB7HD","components":"POWER TRAIN","summary":"Engine hesitates on acceleration, throttle assembly warning light comes on, traction stability warning light comes on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11462654,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2022","dateComplaintFiled":"04/28/2022","vin":"3C4NJDDB9HT","components":"ENGINE","summary":"Engine shuts down while driving. I could be in traffic and car just shuts down, could cause major accident if I'm not by side of road or on highway! I brought it to my mechanic. The oil pressure low light came on only once .... not even due for oil change!","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11461726,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2022","dateComplaintFiled":"04/21/2022","vin":"3c4njddbxht","components":"ELECTRICAL SYSTEM","summary":"Uconnect infotainment system random changing climate settings, radio stations, not working at all, incorrect navigation. Digitizer has de-laminated causing random actions. Very bad safety hazard, besides being distracting while driving.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11451711,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2022","dateComplaintFiled":"02/12/2022","vin":"1C4NJCBAXHD","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I got my 2017 jeep compass in 2018 had no issues truly until about a year ago. The check engine light came on and it would jerk a little goin up hill well got a coder and it said o2 so I changed all the spark plugs and o2 and it still is on now the thunder bolt light flashes I loose power and the yellow skid mark comes on I have to turn car off let it reprogram like 10 min and it acts ok for a few min now it's so bad it won't even go 10 miles . I'm goin to have the throttle and sensor changed hopefully that fixes it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11445212,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2021","dateComplaintFiled":"12/28/2021","vin":"3c4njdbb3ht","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Delamination of Uconnect radio causing multiple electronic malfunctions on vehicle, causing a safety issue. Problem has been reproduced and was confirmed by dealership on November 5th 2021. Issue first started in February of 2020.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11438936,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2021","dateComplaintFiled":"11/01/2021","vin":"3C4NJCAB5HT","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"My vehicle continually stalls when driving or at stop lights.  Sometimes it will start back up other times I have to have it towed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11435628,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2021","dateComplaintFiled":"10/05/2021","vin":"3c4njdab1ht","components":"UNKNOWN OR OTHER,ENGINE","summary":"Was towed into shop on 4/13/20 jeep would not start, the dealer said it was the battery.  Took to shop on 3/9/21 the jeep was stalling out at red light and would not start back up, it took several times to start on a busy highway! Dealer said oil was low and did a consumption test!  On 8/17/21 the jeep stalled at a busy light and would not start back up, I had to call 911 to get a officer behind me so I wouldn\u2019t get hit, I had to tow the jeep back to the dealer . The dealer said the oil was low again .  On 10/4/21 the jeep stalled out again at the light and would not start it took me over 5 minutes to get it stated! The only light that came up was the transmission need service now, the dealer look at the jeep and said it was both batteries gone bad!   My concern is it keeps stalling out at lights in drive and will not start back up! Which puts myself at risk of being hit from behind!  Another thing is when this happens there is no warning lights coming up to let me know what is wrong!","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11433395,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"09/17/2021","vin":"3c4njcab1ht","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2017 Jeep Compass. The contact stated that while driving at various speeds, the vehicle shutoff without warning. The contact also stated that the vehicle failed to start-up after multiple attempts. The vehicle had to be jump started. The vehicle was taken to Classic Honda of Midland (3705 W Wall St, Midland, TX 79703) and they offered no assistance. The contact then took the vehicle to an independent mechanic where they discovered that the battery was defective; however, after multiple replacements, the failure continued. The manufacturer had yet to be notified of the failure. The vehicle had yet to repaired. The failure mileage was approximately 30,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11414021,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2020","dateComplaintFiled":"04/26/2021","vin":"1C4NJCEB8HD","components":"UNKNOWN OR OTHER","summary":"ELECTRICAL SYSTEM PROBLEM JEEP COMPLETELY STOPS WITH NO WARNING DUE TO INTERMITTENT ELECTRICAL FAILURE","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11406726,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2020","dateComplaintFiled":"04/06/2021","vin":"1C4NJCEA7HD","components":"UNKNOWN OR OTHER","summary":"WHEN STOPPED AT A STOP LIGHT WITH THE ENGINE IN GEAR (DRIVE) THERE WILL BE A VIBRATION COMING FROM THE ENGINE COMPARTMENT. IF YOU SHIFT INTO PARK OR NEUTRAL IT WILL STOP. IT ONLY VIBRATES AT AN IDLE WHILE IN GEAR ONCE YOU START MOVING IT STOPS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11405115,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/28/2021","dateComplaintFiled":"03/27/2021","vin":"1C4NJCBAXHD","components":"AIR BAGS","summary":"I RAN A STOPLIGHT AND HIT ANOTHER VEHICLE GOING 25-35 MPH. MY AIRBAGS DID NOT DEPLOY. THE POINT OF IMPACT WAS DRIVERS SIDE FRONT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11399962,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2021","dateComplaintFiled":"03/09/2021","vin":"3C4NJDBB4HT","components":"BACK OVER PREVENTION","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED WHILE REVERSING, THE BACK UP CAMERA FAILED TO DISPLAY AN IMAGE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THEY HAD THE CAMERA REPLACED TWO WEEKS PRIOR HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AIRPORT CHRYSLER DODGE JEEP RAM (5751 EAGLE VAIL DRIVE, ORLANDO, FL 32822) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11396462,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2021","dateComplaintFiled":"02/16/2021","vin":"1C4NJCBA1HD","components":"POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"MY VEHICLE WENT FROM NOT BEING ABLE TO CONTROL ACCELERATION OR ACCELERATE AND MAKING A STRANGE SOUND WHILE IN MOTION WHILE THE RPM WAS STEADY GOING UP, TO NOT ACCELERATING AT ALL WHILE IN MOTION, TO NOT SHIFTING GEARS, TO NOT DOING ANYTHING IN LESS THAN 24 HOURS. I WAS ON THE HIGHWAY WHEN I FIRST NOTICED ALL OF THE PROBLEMS. I HAD TO PULL ON SIDE OF THE ROAD MULTIPLE TIMES. IT WAS SCARY AND DANGEROUS BEING ON SIDE OF THE ROAD AS A WOMAN AT NIGHT WITH VERY LITTLE LIGHTING IN THE AREA. WHEN THE VEHICLE DIDN'T WANT TO DO ANYTHING AT ALL IT WAS PARKED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11395615,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2021","dateComplaintFiled":"02/10/2021","vin":"3C4NJDBB2HT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"MY JEEP COMPASS IS HAVING ISSUES STARTING. I HAVE HAD TO TAKE IT TO THE MECHANIC TWICE IN THE PAST 3 WEEKS BECAUSE IT KEEPS NOT STARTING!  I'VE TRIED JUMPING THE BATTERY AND NOTHING.  IF IT SITS JUST ONE DAY WITHOUT IT BEING STARTED, IT WILL GO COMPLETELY DEAD AND WON'T TAKE A JUMP.  AS OF RIGHT NOW, MY MECHANIC DOESN'T EVEN KNOW WHAT'S WRONG.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11394679,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2021","dateComplaintFiled":"02/04/2021","vin":"3C4NJDBBXHT","components":"POWER TRAIN","summary":"WHEN DRIVING, THE CAR WILL RANDOMLY NOT ACCELERATE ON THE HIGHWAY, WILL NOT ACCELERATE WHEN FIRST DRIVING AFTER TURNING THE VEHICLE ON, OR NOT ACCELERATE AFTER THE VEHICLE REACHES 40 MPH OR ABOVE.  THE TRANSMISSION ALSO HAS HAD, SINCE FIRST PURCHASING THE VEHICLE, WHERE IT WILL RANDOMLY STALL OR HICCUP BEFORE SUDDENLY RECATCHING AND WORKING CORRECTLY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11390848,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2021","dateComplaintFiled":"01/31/2021","vin":"3C4NJCBB4HT","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"I COULD NOT START MY JEEP FRIDAY MORNING BY PUSHING IGNITION BUTTON. THE DASHBOARD AND LIGHTS ALL CAME ON BUT THE JEEP WOULDN'T TURN OVER. YES, MY FOOT WAS ON THE BRAKES, TANK HAS GAS, DOOR WAS CLOSED. AFTER 3 FAILED ATTEMPTS I GOT OUT OF THE CAR AND TRIED STARTING JEEP WITH MY KEY FOB, NO LUCK. LOOKED INSIDE DASH AND IT READ AUTO START DISABLED. I TRIED TURNING OFF JEEP SINCE THE DASHBOARD AND LIGHTS WERE STILL ON AND NO LUCK, THEY STAYED ON. MY NEIGHBOR DROVE ME TO MY ORTHOPEDIC SURGEON APPT. WHEN WE RETURNED, THE JEEP WAS STILL ON AND MY FAMILY SHOWED UP TRYING THE FOLLOWING: CHANGE BATTERIES TO KEY FOB. CHECKED CABLES AND CAR BATTERY. AFTER THOSE THINGS THE DASHBOARD READ \"PUT CAR IN PARK\" MY CAR OF COURSE WAS IN PARK. I COULDN'T GET IT OUT OF PARK SINCE IT NEVER STARTED!!! I BOUGHT AT A DEALERSHIP IN MOBILE AL WHEN I LIVED IN BILOXI. CAN'T TAKE IT BACK TO THAT DEALERSHIP UNTIL AFTER HIP SURGERY HERE IN FLORIDA'S VA. PLEASE ADVISE. THANK YOU, [XXX].    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11390613,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2021","dateComplaintFiled":"01/29/2021","vin":"3C4NFDBB3HT","components":"POWER TRAIN","summary":"THE JEEP WILL RANDOMLY DOWNSHIFT SO HARD IT WILL MAKE A TERRIBLE SOUND WHILE THROWING ALL PASSENGERS FORWARD. IT ALSO HAS DONE THIS SHIFTING UP AS WELL BUT IS MORE LIKELY TO DO IT WHILE DOWNSHIFTING. HAS ALREADY BEEN BROUGHT TO THE DEALERSHIP AND WAS GIVEN A TRANSMISSION UPDATE ELECTRONICALLY BUT THINGS WERE JUST AS BAD THE DAY AFTER I LEFT THE DEALERSHIP SO I CAN ASSUME THAT THE UPDATES ARE NOT EFFECTIVE TO HANDLE THIS.  FROM HOW HARD IT SHIFTS IT SOUNDS LIKE SOMETHING IS GOING TO SNAP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11384723,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"12/23/2020","vin":"3C4NJCAB0HT","components":"POWER TRAIN","summary":"MY STRUTS AS WELL AS 2 OF MY COUSINS WITH THE SAME MAKE AND MODEL JEEPS HAVE ALL BEEN A PROBLEM. SO THERE HAS TO BE AN ISSUE WITH JEEP COMPASS STRUTS","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11377457,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2020","dateComplaintFiled":"12/02/2020","vin":"3C4NJDDB1HT","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"WHILE PULLING OFF FROM A STOP, THE ELECTRONIC PARKING BRAKE TURNS ON BY ITSELF. THIS HAS OCCURRED MULTIPLE TIMES, TYPICALLY ON FLAT CITY STREET AT A RED LIGHT OR STOP SIGN. THE ONLY WAY TO GET THE CAR TO DRIVE IS TO RESTART THE ENGINE, BUT THIS SOMETIMES TAKES A FEW TIMES TO START.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11377036,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2019","dateComplaintFiled":"11/30/2020","vin":"3C4NJDCB9HT","components":"UNKNOWN OR OTHER","summary":"START/STOP DOES NOT ENGAGE WHEN STOPPED","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11376499,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2020","dateComplaintFiled":"11/27/2020","vin":"1C4NJDEB9HD","components":"STEERING,SUSPENSION","summary":"ON 11/23/20 I WAS AT QUIRK CHRYSLER JEEP DEALER GETTING AN OIL CHANGE AND I WAS INFORMED THAT BOTH FRONT LOWER CONTROL ARMS NEEDED TO BE REPLACED THE VEHICLE HAS ONLY 33,906 MILES. 2018 JEEP COMPASS VEHICLES WERE RECALLED FOR THIS SAME ISSUE. THIS IS A SAFETY ISSUE TO HAVE THESE PARTS FAIL PREMATURELY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11375118,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2020","dateComplaintFiled":"11/17/2020","vin":"1C4NJDEB1HD","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"TRANSMISSION SHIFTS BACK N FORTH VERY BAD. ONLY 71,649 MILES.  NEED TO FIX IT.  PLEASE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11374858,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2020","dateComplaintFiled":"11/16/2020","vin":"1C4NJCEB0HD","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I WAS GETTING ONTO THE FREEWAY GOT UP TO 60 MILES AN HOUR I SAW MY ALTERNATOR LIGHT BLINK THEN MY TRACTION CONTROL LIGHT CAME ON AND THE MOTOR LOST ALL POWER AND NOW THEY'RE TELLING ME THAT MY THROTTLE BODY IS BAD AND I SEE A LOT OF COMPLAINTS ON THE INTERNET ABOUT JEEP COMPASS THROTTLE BODIES","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11374209,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2020","dateComplaintFiled":"11/11/2020","vin":"3C4NJDBBXHT","components":"ELECTRICAL SYSTEM","summary":"MULTIPLE ELECTRICAL ISSUES FOR THE LAST 2 YEARS. MOST NOTABLY IS WHEN I START THE CAR THE TEMPERATURE RESETS ITSELF TO THE OPPOSITE OF WHAT IT WAS. I.E. TURNED CAR OFF WITH TEMP LO AND RESET ITSELF TO HI. TAKEN IT TO THE DEALERSHIP WHO STATES THEY CAN'T REPLICATE THIS AT ALL. THIS STILL HAPPENS WITH NO RESOLVE. NOW I RECEIVE DASH MESSAGES STATING MULTIPLE LIGHTS DON'T WORK SUCH AS THE BRAKE LIGHTS HOWEVER THEY ARE PERFECTLY FINE. OTHER MESSAGES HAVE FLASHED BUT THEN DISAPPEAR. ALSO ISSUES WITH THE USB AND UCONNECT. USB HAS BEEN REPLACED DUE TO BEING LOOSE BUT NOW AS I DRIVE THE USB CUTS IN AND OUT. ALSO HAVE BEEN TOLD THEY CANNOT REPLICATE THIS ISSUE.MANY OF THESE ISSUES STARTED 6 MONTHS AFTER PURCHASING THE VEHICLE AND STILL PERSIST TO THIS DAY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11372930,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2020","dateComplaintFiled":"11/03/2020","vin":"3C4NJDCB2HT","components":"POWER TRAIN,ENGINE","summary":"MY LOW OIL PRESSURE LIGHT CAME ON. I TOOK IT TO GET THE OIL CHANGED AS IT WAS DUE FOR AN OIL CHANGE ANYWAY. THEY TOLD ME MY OIL LEVEL WAS 3.5 QUARTS LOW AND THAT I NEEDED TO TAKE THE CAR TO THE DEALERSHIP TO HAVE IT LOOKED AT BECAUSE IT SHOULDN'T BE USING THAT MUCH OIL BETWEEN REGULAR OIL CHANGES. I TOOK IT TO JEEP WHERE THEY DIDN'T EVEN LOOK AT THE VEHICLE AND JUST TOLD ME THAT THIS ENGINE IS KNOWN TO BURN THAT MUCH OIL BETWEEN OIL CHANGES AND JEEP DEEMS IT AS 'ACCEPTABLE' BECAUSE THE OWNERS MANUEL STATES TO CHECK OIL LEVELS AT EVERY FILL UP AND ADD OIL AS NEEDED TO MAINTAIN A SAFE OIL LEVEL. HOW IS IT EVEN ACCEPTABLE FOR A BRAND NEW 2017 VEHICLE TO BURN 3.5 QUARTS OF OIL BETWEEN REGULAR OIL CHANGES? WHY DOES JEEP FIND IT ACCEPTABLE THAT I NEED TO CARRY OIL AROUND IN MY CAR 'JUST IN CASE' IT GETS LOW? WHY ARE THEY NOT FIXING THIS ISSUE?!","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11365334,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2020","dateComplaintFiled":"10/20/2020","vin":"1C4NJCEB7HD","components":"SERVICE BRAKES","summary":"ACCORDING TO TECHS AT DODGE DEALERSHIP BOT FRONT ANTI LOCK BRAKE SENSORS ARE BAD. THIS VEHICLE IS ONLY DRIVEN ON PAVED ROADS. THIS VEHICLE ONLY HAS 27203 MILES ON IT. LIGHT HAS BEEN COMING ON AND GOING OFF FOR A MONTH. IT IS HARD TO UNDERSTAND HOW 2 SENSORS COULD GO BAD AT THE SAME TIME UNLESS THE SENSORS ARE OF POOR QUALITY. THESE SENSORS ARE ORIGINAL SENSORS. SAFETY EQUIPMENT SHOULD NOT BE SUBJECT TO COST SAVINGS. THIS VEHICLE IS WELL WITHIN THE MILEAGE FOR WARRANTY AND ONLY TWO MONTHS OUT OF TIME WARRANTY. HOW DO 2 SENSORS GO BAD AT ONCE? RESEARCHING THESE PROBLEMS ONLINE AND IT SEEMS TO BE A COMMON PROBLEM WITH JEEP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11363790,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2020","dateComplaintFiled":"10/11/2020","vin":"3C4NJDBBXHT","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"2ND TIME THIS HAPPENED WITHIN A  MONTH. DEALER CHANGED BATTERIES 1ST TIME. COMPUTER SYSTEM RUNS THROUGH A NUMBER OF MESSAGES STATING VARIOUS SETTINGS ARE NOT WORKING. EXAMPLE: ENGINE LIGHT, AIR BAG, OIL, WITH EVERY WARNING LIGHT THERE IS. VEHICLE JUST SHUT DOWN ON A BUSY ROAD. VERY DANGEROUS. 15 MIN LATER IT STARTED BACK UP LIKE THERE WASNT A PROBLEM. THERE IS EXCESS OIL USE ALSO. CHANGED OIL, A MONTH LATER, ITS A 1/4 LOW. NO DRIPS EITHER. THIS SHOULD NOT BE HAPPENING FOR A VEHICLE THAT IS ONLY 3 YEARS OLD.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11362288,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2020","dateComplaintFiled":"10/01/2020","vin":"3C4NJCBB8HT","components":"ENGINE","summary":"THE ENGINE RUNS VERY HOT AND IT BURNS OIL LIKE I HAVE NEVER SEEN BEFORE. THE SERVICE MANAGER KNOWS ABOUT THIS AS WELL AS THE ADVISORS ALL INFORMED ME THAT THIS ENGINE DOES RUN HOT. IT BURNS OIL SO QUICKLY THAT YOU HAVE TO CHECK IT EVERY TIME YOU FILL UP ON GAS. IF YOU DO IT MONTHLY..YOU WILL WIND UP LOW AND WHEN THIS ENGINE IS LOW ON OIL...IT WILL SHUT OFF SOMETIMES WITHOUT NOTICE AND IT HAPPENED TO US IN THE MIDDLE OF THE HWY ON A RAINY DAY. THIS VEHICLE SHUT DOWN ON US 2 TIMES IN LESS THAN A YEAR AND WITH THE ENGINE RUNNING SO HOT...THE DIP STICK IS LITERALLY ALMOST TO HOT TO HANDLE IF YOU STOP TO CHECK THE OIL. IT HAS ALSO CAUSED THE AUXILIARY AS WELL AS THE MAIN BATTERY. I REPLACED THE AUXILIARY BATTERY IN DECEMBER 2019 THEN BOTH BATTERIES IN SEPTEMBER 2019. ALSO ANOTHER REASON FOR THIS VEHICLE TO SHUT DOWN WITHOUT NOTICE. ALL SORTS OF BIZARRE NOTICES CAME ON WHEN THE BATTERIES WENT. THE ELECTRONIC EMERGENCY PARKING BRAKE ENGAGES WHEN IT RUNS LOW ON OIL AS WELL AS WHEN THE BATTERIES ARE LOW AND/OR DIE. NOT A GOOD THING AS YOU HAVE TO REMOVE THE CENTER SHIFT COUNSEL TO UNLOCK THE GEAR SHIFTER IF YOU NEED TO PUT IT IN NEUTRAL TO PUSH IT IN A SAFER PLACE OR GET IT TOWED. WITH AS HOT AS THIS ENGINE RUNS AND BURNS OIL SO RAPIDLY...MY CONCERN IS THAT IT WILL COMBUST AS WHEN OIL BURNS AT SUCH A FAST RATE IT WILL LEAVE A RESIDUE AND IF THE DIPSTICK GETS THIS HOT...I CAN ONLY IMAGINE HOW HOT EVERYTHING ELSE IS. AS SOON AS I POPPED THE HOOD...I FELT THAT HEAT. NOT A SAFE VEHICLE. I NOW KNOW WHY IT IS A DUAL AIR PORT AS WELL AS THE (AUTO STOP) THAT STOPS THE ENGINE WHEN IN IDLE...BOTH ARE THERE IN AN ATTEMPT TO HOPEFULLY KEEP THIS ENGINE COOL ENOUGH TO NOT COMBUST. FRIENDS WITH THIS SAME ENGINE HAD SIMILAR ISSUES THAT CAUSED THEIR VEHICLE TO STOP WHILE DRIVING. MY OTHER CONCERN IS THAT IT MAY STOP IN THE MIDDLE OF AN INTERSECTION OR GET REARENDED. NOT A SAFE VEHICLE!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11360717,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2020","dateComplaintFiled":"09/23/2020","vin":"3C4NJDDB1HT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE RADIO/NAVIGATION SYSTEM SEEMS TO HAVE A MIND OF IT'S OWN. FIRST, THE RADIO SCREEN HAS BEEN SLOWLY SEPARATING FROM THE RADIO, WHICH HASN'T AFFECTED THE USE OF THE TOUCH SCREEN USAGE.  IT IS ABOUT HALF WAY SEPARATED. ALL OF A SUDDEN WE FIND THE UNIT CHANGING OUR RADIO STATIONS USING OUR PRESETS AND MANUALLY ENTERING IN DIGITS; IT SCROLLS THROUGH THE AIR CONDITIONING VENT OPTIONS AND STOPS ON ANY ONE OF THEM RANDOMLY; IT HAS SELECTED THE UCONNECT APP TRYING TO LOAD SOME APPLICATION THAT ISN'T LOADED; IT HAS SELECTED TO TURN ON THE HEATED STEERING WHEEL; IT HAS SELECTED TO TURN ON EITHER SEAT'S HEATER AND THEN OFF AGAIN, THEN BOTH, ETC.; IT HAS SELECTED THE NAVIGATION AND ROUTED TO DIFFERENT LOCATIONS AND STARTED THE NAVIGATION ALL ON IT'S OWN; ON ONE DRIVE, WHILE IN MOTION, THIS SUMMER WHEN 100 DEG OUTSIDE, IT HAS TURNED THE HEATER ALL THE WAY UP AND THEN LOCKED THE SCREEN SO WE COULDN'T CHANGE IT BACK. ON THIS ONE, IT NEARLY CAUSED AN ACCIDENT! MY HAS HAD A STROKE BEFORE AND CAN'T TAKE THE HEAT. WHEN IT WOULDN'T LET HER CHANGE IT BACK TO AIR CONDITIONING SHE NEARLY PASSED OUT TRYING TO GET OUT OF TRAFFIC AND TO THE SIDE OF THE ROAD. IT WOULDN'T EVEN LET HER USE THE MANUAL KNOBS TO CONTROL THE AIR CONDITIONING. THEY WERE LOCKED. EVEN WHEN TURNING CAR OFF AND THEN BACK ON DIDN'T HELP INITIALLY. IT TOOK 3 TIMES UNTIL IT LET HER ADJUST IT. THESE HAPPENINGS ARE RANDOM; SOME HAPPENING MORE THAN OTHERS AND SOMETIMES NOT AT ALL. IT HAPPENS AT ANY POINT, IN MOTION OR SITTING STILL; CITY, HIGHWAY, TURNING, STRAIGHT; IT DOESN'T MATTER TO IT. THIS HAPPENS AT LEAST DAILY AND WILL START AND STOP AT RANDOM TIMES. MOST OF THE TIME IT DOESN'T STOP UNTIL YOU CUT THE CAR OFF. THIS IS A SAFETY ISSUE IN SO MANY WAYS. I HAVE VIDEOS THAT SHOWS THIS, BUT CAN'T UPLOAD A VIDEO.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11359915,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2020","dateComplaintFiled":"09/19/2020","vin":"1C4NJDEB3HD","components":"STEERING","summary":"MY 2017 JEEP COMPASS HAS BEEN HAVING DIFFICULTY WITH STEERING/PULLING. THE LEFT LOWER CONTROL ARM AND BALL JOINT WERE FOUND TO BE EXCESSIVELY LOOSE/WORN AT 43,000 MILES. THE BALL JOINT WAS PREVIOUS REPLACED PRIOR TO 24,000 MILES. THIS PART HAS NOW BEEN RECALLED ON 2018 MODELS BUT NOT 2017. THE NEED FOR TWO SUCH REPLACEMENTS ON A CAR WITH 43,000 MILES IS TERRIFYING AND NEEDS TO BE INVESTIGATED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11355480,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2020","dateComplaintFiled":"09/16/2020","vin":"1C4NJDBB8HD","components":"UNKNOWN OR OTHER","summary":"2ND TIME I'VE GONE OUTSIDE OF MY HOME TO START MY CAR AND THE CAR DOES NOT START, THIS HAS HAPPENED TWICE... THEN I GOOGLE SEARCH IT AND SEE SO MANY COMPLAINTS OF PPLS CAR JUST NOT STARTING. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. NOTHING WAS LEFT ON IS MY CAR, JUST LIKE SO MANY OTHER PPL WHO'VE HAD AND REPORTED THIS SAME ISSUE. THIS IS NOT RIGHT JEEP NEEDS TO BE HELD ACCOUNTABLE!","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11354422,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2020","dateComplaintFiled":"09/11/2020","vin":"3C4NJCAB1HT","components":"ELECTRICAL SYSTEM","summary":"CAR WON'T START CHANGED THE BATTERY WORKED FOR A DAY THEN HAD A CLICKING NOSE LIKE BATTERY WAS DEAD. CHARGED IT CRANKED UP LASTED A DAY STOPPED AGAIN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11352141,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2020","dateComplaintFiled":"08/30/2020","vin":"3C4NJDCB5HT","components":"ELECTRICAL SYSTEM,ENGINE","summary":"THIS HAS HAPPENED ON MULTIPLE OCCURRENCES. THE VEHICLE IS OFF FOR MAX OF 3 HOUR PERIOD. UPON STARTING VEHICLE TO DRIVE, IT RUNS IDLE AND ENGINE WILL NOT TURN OVER. THE COMPUTER SYSTEM RUNS THROUGH A NUMBER OF MESSAGES STATING VARIOUS SETTINGS ARE NOT WORKING. CHECK ENGINE LIGHT IS ON. DRIVER'S SIDE CAN'T CONTROL PASSENGER SIDE FUNCTIONS. CLICKING SOUNDS HEARD FROM UNDERNEATH VEHICLE. FOG LIGHTS REMAIN ON AND BLIND SPOT LIGHTS ON SIDE MIRRORS REMAIN ON. VEHICLE WILL NOT TURN OFF.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11348975,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2020","dateComplaintFiled":"08/13/2020","vin":"1C4NJCBB8HD","components":"ELECTRICAL SYSTEM","summary":"REMOTE START BEGAN FAILING THEN WOULDN'T EVEN START WITH KEY.  HAD TO REPLACE STARTER DUE TO WHERE STARTER IS LOCATED IT GETS SO HOT IT FRIED THE WIRING.  MECHANIC STATED DUE TO WHERE THE STARTER IS LOCATED, I WILL PROBABLY HAVE TO REPLACE IT EVERY YEAR OR TWO.  VERY POOR DESIGN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11348973,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2020","dateComplaintFiled":"08/13/2020","vin":"1C4NJCBB8HD","components":"UNKNOWN OR OTHER","summary":"A PEBBLE SMALLER THAN A PEA WENT THROUGH THE GRILL AND PUT A WHOLE IN THE AC /DEFROST COMPRESSOR WHICH ALSO HOUSES THE TRANSMISSION COOLANT COSTING OVER $ 600 TO REPLACE.  VERY CHEAP MATERIAL TO BE PUNCTURED BY A TINY PEBBLE AND VERY POOR DESIGN TO LEAVE SUCH A FRAGILE PART UNPROTECTED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11348922,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2020","dateComplaintFiled":"08/12/2020","vin":"1C4NJDEB1HD","components":"VEHICLE SPEED CONTROL","summary":"MY VEHICLE WAS IN MOTION ON THE EXPRESS WAY DOING NO MORE THE 30 MPH AND MY THROTTLE CONTROL LIGHT CAME ON AND CAUSED MY VEHICLE TO HESITATE WHEN I TRIED TO ACCELERATE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11348715,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2020","dateComplaintFiled":"08/11/2020","vin":"3C4NJDDB1HT","components":"UNKNOWN OR OTHER","summary":"WE'VE EXPERIENCED RANDOM STALLING AND EXCESS OIL CONSUMPTION. WE'VE BROUGHT TO DEALER UNDER THE WARRANTY - THEY INITIALLY CONFIRMED EXCESS OIL CONSUMPTION BUT THEN PULLED BACK ON IT. THEY ARE 'UNABLE TO REPLICATE' THE RANDOM STALLING AND THEREFORE WON'T ADDRESS EVEN THOUGH IT'S A TREMENDOUS SAFETY RISK AS IT HAPPENS WHILE THE VEHICLE IS IN MOTION ON A PUBLIC ROADWAY. EMAILS AND SERVICE RECORDS CAN BE PROVIDED UPON REQUEST. MOST RECENT STALL DATE PROVIDED BELOW.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11341503,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2018","dateComplaintFiled":"07/26/2020","vin":"1C4NJCEBXHD","components":"STRUCTURE","summary":"I REPLACED MY LOWER FRONT PUMPER BECAUSE IT STARTED LOOKING LIKE SOMETHING WAS BURNING THE PUMPER. AFTER REPLACING PUMPER IT HAPPEN AGAIN, I TOOK IT TO THE DEALER THEY TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME. MY CAR SETS IN MY DRIVE WAY MOST OF THE TIME IM RETIERD  I DONT DRIVE MY CAR MUCH. I BELIEVE THERE'S A DEFECT IN THE MATERIAL  HOPE THERES SOMETHING THAT BE DONE. THANK YOU!","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11341098,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2020","dateComplaintFiled":"07/23/2020","vin":"3C4NJDDB2HT","components":"ELECTRICAL SYSTEM","summary":"IN VERY HOT TEMPERATURES AFTER CAR HAS BEEN OFF. THE TEMPERATURE CONTROL RESETS ITSELF TO HI HEAT/DEFROST WHEN RESTARTED, EVEN THO IT WAS SET ON LO AIR WHEN VEHICLE WAS TURNED OFF. SCREEN HAS ALSO GONE BLACK WITH NO RADIO OR BACK UP CAMERA. TAKES A FEW RESTARTS TO FIX.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11337791,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2020","dateComplaintFiled":"07/06/2020","vin":"1C4NJDEB8HD","components":"POWER TRAIN","summary":"I WAS IN THE KWIK TRIP CARWASH WITH MY ENGINE ON AND IN PARK, WHEN THE VEHICLE, ( A 2017 JEEP COMPASS 4X4 HIGH ALTITUDE), SUDDENLY GOES FORWARD AND THE ONLY WAY TO STOP WAS TO TURN THE ENGINE OFF. THE BRAKES DIDN'T STOP IT. THIS HAPPENED ON JULY 5TH 2020, AT APPROXIMATELY 9:20 PM IN SHAWANO, WI.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11329433,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2020","dateComplaintFiled":"06/17/2020","vin":"1C4NJCEB4HD","components":"POWER TRAIN","summary":"WHILE DRIVING THE ENGINE LIGHT COMES ON, INPUT THE CAR IN PARK AND THEN TRY TO PUT IT BACK IN GEAR AND IT WON'T GO. I SHUT THE CAR OFF AND IT WILL THEN GO IN GEAR. THIS IS THE SECOND TIME THIS HAS HAPPENED, AS WELL AS WHEN I GET TO AROUND 2500 RPM THE TRANSMISSION MISSES.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11327603,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2020","dateComplaintFiled":"06/07/2020","vin":"1C4NJDBB7HD","components":"SEATS","summary":"WHILE DRIVING ON THE INTERSTATE MY PASSENGER SIDE HEADREST POPPED OPEN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11324825,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2019","dateComplaintFiled":"05/16/2020","vin":"1C4NJCEB3HD","components":"SEAT BELTS,UNKNOWN OR OTHER","summary":"CODE COMING UP, SOMETHING TO DO WITH ACCELERATOR AND FRONT SEAT BEAT SNAPPER STOPPED WORKING YEAR AGO, BEEN SNAPPING FROM DRIVER SIDE INTO PASSENGERS.  IT WON'T TAKE SEATBELT IN.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11321357,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2020","dateComplaintFiled":"04/16/2020","vin":"1C4NJDEB4HD","components":"EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)","summary":"MY JEEP DASHBOARD LIGHTS COME ON CAR STARTS TO STALL NOT PICKING UP SPEED THEN AFTER A 30-40 SECONDS IT PICK BACK UP WITH ENGINE AND LIGHTING VAULT LIGHT WONT GO OFF. I FIRST TIME IT OCCURRED I WAS IN MOTION ON CITY STREETS DOING SPEED LIMIT OF 50 MPH AN I INSTANTLY HAD TO PULL OVER WHEN IT WAS CLEAR CUT IT OFF THEN STARTED IT BACK UP CAUSE I COULD NOT MISS WORK.  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11320992,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2020","dateComplaintFiled":"04/13/2020","vin":"1C4NJCBA4HD","components":"ELECTRICAL SYSTEM,ENGINE","summary":"WHEN YOU PARK THE JEEP AND TURN IT OFF THE STARTER KEEPS CLICKING LIKE IT IS TRYING TO START THE RADIO COMES ON WITH NO BODY IN JEEP WHEN IT IS OFF AND IT ALL THIS MAKES THE BATTERY GO DEAD","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11318940,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2020","dateComplaintFiled":"03/22/2020","vin":"3C4NJDBB7HT","components":"POWER TRAIN","summary":"MY JEEP HAS BEEN HAVING SHIFTING PROBLEMS, WHERE IT WILL STOP AND TELL ME I HAVE TO PARK BEFORE I SHIFT AS I AM DRIVING. THE \"D\" ON THE SHIFTER WILL BLINK AND IT WILL READ I NEED TO BE IN PARK TO SHIFT. I PULL OVER, HAVE TO PUT MY CAR IN PARK, AND THEN TRY TO RESTART MY VEHICLE. IT TAKES SEVERAL ATTEMPTS TO RESTART IT. THIS HAS BEEN HAPPENING AS I AM IN THE MIDDLE OF DRIVING AND ABOUT TO GO TO A LIGHT OR STOP SIGN. IF YOU COME TO A STOP, IT COMPLETELY BRAKES AND YOU CANNOT MOVE IT. THANKFULLY, THIS HAS ONLY HAPPENED ON A STREET NOT THE HIGHWAY, BUT I AM SCARED THAT IT MIGHT. I HAVE SEEN ON THE INTERNET THAT THIS HAS BEEN HAPPENING TO OTHER PEOPLE WITH JEEPS, AND IT HAS ESCALATED TO A SERIOUS WRECK. I DO NOT WANT THAT TO HAPPEN. I FEEL I SHOULD NOT HAVE TO PAY FOR THIS PROBLEM, ESPECIALLY WHEN MY LEASE IS ALMOST UP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11318673,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2020","dateComplaintFiled":"03/19/2020","vin":"3C4NJDCB3HT","components":"SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND RECALL THIS I'VE SEEN A LOT OF OPEN SOURCE REPORTING OF THE SAME ISSUE. PLEASE DO NOT WAIT UNTIL A MORTALITY OCCURS FOR YOU TO DO SOMETHING! ASSEMBLE THESE CARE CORRECTLY!!! I WILL NOT BE BUYING OR DRIVING ANOTHER JEEP AGAIN THE NEW MODEL COMPASSES AREN'T SAFE FOR ANYONE. ODDLY PRIOR TO THE ACCIDENT THE CAR HAS BEEN AT JIM SHORKEY DEALERSHIP EVERY 2 MONTHS OR SO FOR SOME REPAIR FROM SWAY BARS TO TIRE RODS AND EVERYTHING ELSE. LESS THAN 26,000 MILES ON IT. SCHEDULED AN APPT TO TAKE IT TO THE DEALER LAST THURSDAY THE APPOINTMENT WAS SCHEDULED FOR TUESDAY 3/17 BUT THE ACCIDENT ENDED UP OCCURRING 3/14... ONLY IF THE DEALER HAD LET ME BRING IT SOONER THIS WOULDN'T HAVE HAPPENED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11315836,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2019","dateComplaintFiled":"03/03/2020","vin":"3C4NJDAB6HT","components":"ENGINE","summary":"VEHICLE TRIED TO SHUT OFF - SENT VEHICLE TO GARAGE AND THEY RESET SOME CODES.  SECOND TIME - VEHICLE SHUT OFF IN THE MIDDLE OF AN EIGHT LANE HIGHWAY GOING 55 MPH - NO ACCIDENT.  HAD TO HAVE VEHICLE TOWED TO DEALERSHIP.  REPLACED MODULE IN ENGINE.  THIRD TIME - VEHICLE SHUT OFF AGAIN ON A TWO LANE HIGHWAY - NO ACCIDENT.  ACCORDING TO GARAGE THE VEHICLE WAS LOW ON OIL BUT NO OIL LIGHT CAME ON.  READ QUITE A FEW OF THESE JEEP VEHICLES ARE HAVING THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11315530,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/29/2020","dateComplaintFiled":"03/02/2020","vin":"3C4NJDCB7HT","components":"ELECTRICAL SYSTEM","summary":"FOR THE THIRD TIME THE SINCE NOV 13 THE AUTO-START FAILED TO RESTART AFTER THE ENGINE WAS STOPPED DURING A BRAKED IDLE (WAITING AT LIGHT OR WAITING TO TURN).  THE FIRST TIME THE AUTO-START BATTERIES AND FUSE WERE REPLACED.  THE SECOND TIME THE WHOLE AUTO-START CONTROL MODULE WAS REPLACED.  I;M WAITING FOR FEEDBACK FROM THE DEALERSHIP TODAY ON THEIR FINDINGS.  THE FAILURE HAS LEFT ME STRANDED 3X IN HEAVY/RUSH HOUR TRAFFIC IN CONDITIONS VERY DANGEROUS TO MYSELF, MY PASSENGERS AND OTHER DRIVERS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11315376,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2020","dateComplaintFiled":"03/01/2020","vin":"1C4NJDEB7HD","components":"UNKNOWN OR OTHER","summary":"I PURCHASED A 2017 JEEP COMPASS IN DECEMBER 2019, FROM A MAJOR NATIONWIDE RENTAL AGENCY, WITH A 36 MONTH WARRANTY. I WAS DRIVING THE VEHICLE AT 530AM, IN DARKNESS, AT 65 MPH IN A STRAIGHT DIRECTION, IN THE MIDDLE LANE OF A MAJOR HIGHWAY, WHEN THE ENGINE ABRUPTLY SHUT OFF. I WAS ABLE TO MAKE TO TO THE SHOULDER OF THE ROAD, BUT WITH DIFFICULTY BECAUSE THE POWER STEERING HAD STOPPED WORKING AS WELL. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO A JEEP DEALERSHIP, WHERE THE WARRANTY WOULD NOT COVER THE FULL REPAIR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11310618,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2020","dateComplaintFiled":"02/21/2020","vin":"3C4NJDDB5HT","components":"ENGINE","summary":"ENGINE SHUT OF WHILE DRIVING AS I APPROACHED AN INTERSECTION. LOST POWER STEERING AND WAS UNABLE TO RESTART IT THE FIRST FEW ATTEMPTS. EVENTUALLY CAR DID RESTART.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11310257,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2020","dateComplaintFiled":"02/19/2020","vin":"3C4NJCBB1HT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"THE START/STOP FEATURE CAUSES MY CAR TO STALL. THE EMERGENCY BRAKE WOULD AUTOMATICALLY GET ENABLED AND I BASICALLY CAN'T GET MY CAR TO MOVE UNTIL I PUT MY CAR IN PARK, DISABLE TO THE EMERGENCY BRAKE AND TURN MY CAR ON AND OFF. THIS FEATURE IS SUCH AN INCONVENIENCE DUE TO THE CHANCE OF STALLING AT EVERY STOP LIGHT/INTERSECTION. THIS INCREASES THE CHANCES OF GETTING REAR ENDED.    IN ADDITION, TODAY MY FRONT COLLISION WARNING + BRAKES GOT ACTIVATED WHILE I WAS IN MOTION WITHOUT ANYTHING IN FRONT OF ME. AGAIN, ANOTHER POSSIBILITY OF GETTING REAR ENDED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309609,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2018","dateComplaintFiled":"02/17/2020","vin":"3C4NJDDB7HT","components":"ELECTRICAL SYSTEM","summary":"UCONNECT DISPLAY HAS FROZEN ON MULTIPLE OCCASIONS FOR EXTENDED PERIOD OF TIME. TURNING CAR OFF THEN BACK ON ONLY RESOLVED THE SITUATION HALF OF THE TIME, HARD RESTARTS REQUIRED THE OTHER TIMES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309610,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2018","dateComplaintFiled":"02/17/2020","vin":"3C4NJDDB7HT","components":"ELECTRICAL SYSTEM","summary":"UCONNECT DISPLAY HAS FROZEN ON MULTIPLE OCCASIONS FOR EXTENDED PERIOD OF TIME. TURNING CAR OFF THEN BACK ON ONLY RESOLVED THE SITUATION HALF OF THE TIME, HARD RESTARTS REQUIRED THE OTHER TIMES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309612,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2019","dateComplaintFiled":"02/17/2020","vin":"3C4NJDDB7HT","components":"ELECTRICAL SYSTEM","summary":"UCONNECT DISPLAY HAS FROZEN ON MULTIPLE OCCASIONS FOR EXTENDED PERIOD OF TIME. TURNING CAR OFF THEN BACK ON ONLY RESOLVED THE SITUATION HALF OF THE TIME, HARD RESTARTS REQUIRED THE OTHER TIMES. AFTER 4TH FREEZING, DEALER FINALLY REPLACED ENTIRE UCONNECT SYSTEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309613,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2019","dateComplaintFiled":"02/17/2020","vin":"3C4NJDDB7HT","components":"ELECTRICAL SYSTEM,ENGINE","summary":"START/STOP SYSTEM STOPPED WORKING AND THEN BURNED OUT REGULAR BATTERY, PREVENTING CAR FROM STARTING. SYSTEM CONTINUES TO OPERATE INTERMITTENTLY, STOPPING THE CAR WHEN ITS NOT FULLY WARMED UP AND OTHER TIMES NOT STOPPING THE CAR WHEN THE CAR IS FULLY WARMED UP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309615,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2020","dateComplaintFiled":"02/17/2020","vin":"3C4NJDDB7HT","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"CAR HAS BEEN REPEATEDLY STALLING WHEN GOING INTO A TURN OR COMING TO A STOP. LOW OIL PRESSURE LIGHT WILL FLASH AT TIMES WHILE DRIVING. STALLS AND LOW OIL PRESSURE WARNING FLASH SOMETIMES OCCUR AT THE SAME TIME, SOMETIMES DO NOT. CAR RECENTLY STALLED WHILE GOING 35MPH ON A HIGHWAY. REQUIRES STOPPING CAR, PUTTING INTO PARK, AND THEN RESTARTING, WHICH TAKES 10-15 SECONDS FOR STARTER TO GET ENGINE TO TURN OVER. WHEN AT IDLE IN PARK, THROTTLE DOES NOT RESPOND TO GAS PEDAL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309340,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2020","dateComplaintFiled":"02/15/2020","vin":"1C4NJDEB1HD","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"WHEN PUTTING THE CAR IN REVERSE IT WOULD GO STRAIGHT UNTILL IT KICKED BACK IN GEAR. ON HIGHWAY GEAR SWITCHED ON ITS OWN SLOWED DOWN AND KICKED BACK IN. I COULD OF GOT IN S MAJOR ACCIDENT. I JUST BROUGHT THE CAR ON 01/17/2020","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11309343,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2019","dateComplaintFiled":"02/15/2020","vin":"1C4NJCEB0HD","components":"SERVICE BRAKES","summary":"BRAKES HAVE A TERRIBLE GRINDING NOISE WHEN I STOP, I WAS TOLD IT WAS ABS SYSTEM, I HAVE NEVER HAD A CAR OR LOANER THAT MADE SUCH A SCAREY NOISE. IT HAS BEEN WORKED 5 TIMES IN THE LAST 6 MONTHS BRAKE CHANGES, ROTARS, SANDING DOWN ETC. STILL DIES IT","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11307060,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2017","dateComplaintFiled":"02/04/2020","vin":"3C4NJDDBXHT","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"I PURCHASED MY 2017 JEEP COMPASS TRAIL HAWK BRAND NEW, MY PRODUCTION DATE IS APRIL 26, 2017. I HAVE HAD ENDLESS ISSUES W/ THIS VEHICLE, I HAVE OWNED OTHER JEEPS AND NEVER HAD THESE ISSUES. IT STARTED W/ MY RADIO MAKING THIS CRAZY INDESCRIBABLY LOUD SOUND ALONG W/ FREEZING THE SCREEN. TURNING OFF THE RADIO WOULD NOT STOP THE SOUND, NOT EVEN TURNING OFF THE ENTIRE VEHICLE WOULD STOP THE SOUND. SERV DEPT COULD NEVER REPLICATE, I BROUGHT IT IN ONE TIME WHEN RADIO WAS ON A NON-EXISTENT PHONE CALL AND ACTING UP. THEY TOOK MY CAR AND TURNED IT OFF, NEXT DAY TOLD ME THEY COULDN'T REPLICATE. I DEMANDED THAT THE GIRL WHO TOOK MY CAR IN AND SAW WHAT WAS GOING ON SPEAK WITH THE TECH TO EXPLAIN WHAT SHE SAW. THEY AGREED TO ORDER ME A NEW RADIO. ADDITIONALLY I BEGAN HAVING ISSUES W/ JEEP THROWING ON RANDOM DASH INDICATOR LIGHTS AND NOT STARTING. TCM PIN WAS SPREADING AND CAUSING INDICATORS B BATTERY CONTROLLING STOP/START TESTED BAD. THEY REPLACED. I HAD ALREADY REPLACED MY A BATTERY A DAY OR SO BEFORE. DAMAGE WIRES FOUND AT FUSE BOX (THEY BLAMED ME) I HAVE MADE ZERO MODS TO CAR OR EVEN LIFTED THE HOOD MYSELF. BCM REPLACED. I HAD ISSUE W/ ENGINE CUTTING OFF WHILE DRIVING IN ROAD & PULLING EBRAKE BEFORE I'M DUE FOR OIL CHANGE. HAD OIL CONSUMPTION TEST DONE AND THEY SAY IT'S FINE, THIS IS BECAUSE CHRYSLER MAKES UP THE CONSUMPTION STANDARD. SO YOU WILL ALWAYS BE \"FINE.\" THIS IT TO PREVENT YOU FROM GETTING TO COMPRESSION TEST. I GO IN MANY TIMES FOR THIS SAME ISSUE. EVENTUALLY, I DEMAND  WITH FCA THAT THEY ALLOW COMPRESSION TEST AND REPLACE MY ENGINE WHEN THEY DISCOVER IT'S DUE TO OIL CONSUMP. TECH REPORTS OIL LOW, SPRK PLUG CYL 3 IS OIL FOULED, COMPRESS. TEST DONE AIR IS FELT FROM OIL FILL, BORE SCOPE OF CYL 3 WALLS ARE SCORED AND HAVE OIL ON THEM. FCA APPROVES NEW ENGINE FOR ME. AFTER NEW ENG. I DRIVE 13 MI ENG IS OVER HEATING. T-STAT CLAMP REPLACED. DO NOT GIVE UP  & DOCUMENT WELL!","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11301910,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2020","dateComplaintFiled":"01/26/2020","vin":"3C4NJDDB6HT","components":"POWER TRAIN","summary":"WHILE DRIVING ON FREEWAY THIS MORNING THE VEHICLE DRIVETRAIN DISENGAGE AND WAS NOT ABLE TO ACCELERATE WITH WARNING MESSAGE SHOWING PLACE CAR IN PARK - SELECT MODE - SOMETHING TO THAT AFFECT - THIS THE SECOND TIME THIS HAS HAPPENED- FIRST TIME ON FREEWAY- THANK GOODNESS TRAFFIC WAS NEXT TO NONE I THINK THIS IS VERY SERIOUS!!!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11301719,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2017","dateComplaintFiled":"01/24/2020","vin":"3C4NJDAB8HT","components":"SUSPENSION,ELECTRICAL SYSTEM,ENGINE","summary":"ENGINE HAS EXCESSIVE OIL CONSUMPTION WHICH CAUSES THE VEHICLE TO JUST STALL OUT. RECOMMENDED 5000 OIL CHANGES BUT DEALERS WILL SAY 3000 AND TO CHECK OIL EVERY 2 DAYS BECAUSE IT MAY NEED 4-5 QTS BETWEEN OIL CHANGES. THIS STARTED WITHIN 5 MONTHS OF DRIVING IT OFF THE SHOWROOM FLOOR. DEALER AND CHRYSLER CORP ARE AWARE OF ISSUES BUT NO FIX HAS BEEN DISCOVERED NOT DO THEY CARE. MY DAUGHTER AND HER 2 BABIES WERE ALMOST KILLED WHEN IT JUST STALLED EXITING A MAJOR FREEWAY AND AN 18 WHEELER RIGHT BEHIND HER...CASE MANAGER (3RD CASE SINCE 2017) AT FCA WAS 'OH, SO SCARY'. THIS IS A SERIOUS, DEADLY ISSUE AND DEALERS OMIT THINGS FROM THE SYSTEM, PERFORM THE CONSUMPTION TESTS IMPROPERLY OR DON'T RECORD THEM AT ALL SO THEY WILL NOT HAVE TO DO WHAT'S RIGHT.  THE VEHICLE WILL TOTALLY SHUT DOWN WHILE TURNING, EMERGENCY BRAKE WILL APPLY AND IT TAKES A BIT TO GET IT STARTED AGAIN. SOMETIMES LIGHTS ON DASH WILL ALL FLASH ON OR SOMETIMES JUST THE OIL LIGHT (EVEN WITHIN 2 WEEKS OF AN OIL CHANGE).","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11301312,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2018","dateComplaintFiled":"01/23/2020","vin":"3C4NJCBB3HT","components":"SERVICE BRAKES","summary":"THE BRAKES ON THE COMPASS ARE VERY SENSITIVE.  WHILE DRIVING OR FROM A COLD START, APPLYING THE BRAKES AT SLOW SPEEDS WILL CAUSE THE VEHICLE TO LURCH TO AN ALMOST EMERGENCY STOP.  I OWN 4 VEHICLES AND NONE OF THE OTHER CARS HAVE BRAKES AS TOUCHY AS THESE.  MY FAMILY REFUSES TO DRIVE THE COMPASS BECAUSE OF THE BRAKE ISSUE.  THE DEALER TELLS ME THERE IS NO RECALL OR TSB ON THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11301186,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2020","dateComplaintFiled":"01/22/2020","vin":"3C4NJDCB8HT","components":"POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"MY 2019 JEEP COMPASS HAS HAD NUMEROUS SAFETY CONCERNS, ESPECIALLY RELATED TO THE ENGINE AND THE PUSH-TO-START FEATURE. MOST RECENTLY, I HAVE BEEN IN (D) DRIVE, BOTH STATIONARY (I.E AT A RED LIGHT) OR IN MOTION (I.E HIGHWAY, MAIN ROAD, SIDE STREET, ROTARY) AND BOTH ON A CITY STREET AND HIGHWAY WHEN THE VEHICLE'S DASHBOARD ALERTS ME TO SHIFT THE CAR INTO THE (P) PARK GEAR. I CAN FEEL THE CAR START TO DECELERATE WHEN IT SEND THIS MESSAGE. FIRST, I SHIFT THE CAR INTO THE DESIRED GEAR (P), THEN BRAKE LOCKS ITSELF SO THAT I AM UNABLE TO USE TO PUSH-TO-START FEATURE AND PLACE THE CAR BACK INTO DRIVE. THIS HAS HAPPENED TO ME 4X/MORE. I HAVE HAD MY CAR IN THE SERVICE CENTER AT THE DEALERSHIP TWICE FOR THE ISSUE AND THEY ARE UNABLE TO FIND THE ACTUAL PROBLEM. IT SEEMS TO ME THAT IT IS THE ENGINE/PUSH-TO-START FEATURE. IN 2017 I HAD A DEFECTIVE BATTERY AND THE CAR ACTED VERY SIMILAR, SO I AM THINKING IT MAY BE THE BATTERY AGAIN. I FILED A CLAIM/CASE WITH JEEP TODAY. I AM AWAITING PROPER DOCUMENTATION FROM THE SERVICE CENTER IN TERMS OF INVOICES. MY LIFE IS AT RISK DUE TO THIS HUGE SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300488,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2020","dateComplaintFiled":"01/20/2020","vin":"1C4NJDEB0HD","components":"AIR BAGS","summary":"I TRAVELING AT A SPEED OF APPROXIMATELY 55MPH WHEN A DEER JUMPED ONTO THE ROAD. I HIT THE DEER SMASHING THE FRONT END OF MY 2107 JEEP COMPASS. MOST OF THE DAMAGE IS ON THE DRIVERS SIDE FRONT END & DRIVERS SIDE FRONT QUARTER PANEL. MY VEHICLE SHUT DOWN HOWEVER I WAS SURPRISED AFTER HITTING THE DEER THAT MY AIR BAG DID NOT DEPLOY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11300057,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2019","dateComplaintFiled":"01/17/2020","vin":"3C4NJDBB9HT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I HAD A SAFETY ISSUE WITH MY 2017 JEEP COMPASS THAT I AM CURRENTLY LEASING. THE CAR WOULD STOP AND SHUT DOWN ON ITS OWN WITHOUT WARNING OR ANY LIGHTS TURNING ON. IT HAD TO DO WITH THE PARKING BRAKE AS WELL. WHEN I BROUGHT IT TO THE NORTH HAVEN, CT DEALERSHIP TO GET FIXED, THEY SAID THEY WERE UNABLE TO FIX IT AND HAD TO CONTACT CHRYSLER. CHRYSLER TOLD THEM WHAT TO DO. THE DEALERSHIP DID AS TOLD AND IT RESOLVED THE ISSUE--SOMETHING ABOUT THE BATTERY. WHEN I WAS INFORMED ABOUT WHAT HAPPENED, I ASKED WHY THERE WAS NO WARNING OR CHECK ENGINE LIGHT GOING OFF ALERTING ME THAT SOMETHING WAS NOT RIGHT. THE PERSON AT THE DEALERSHIP SAID 'WELL ONCE YOU NOTICE THINGS AREN'T WORKING WELL, THEN IT'S PROBABLY A BATTERY ISSUE. BRING IT BACK IN.' HOW IS THIS ACCEPTABLE? THERE IS NO WARNING THAT MY CAR IS GOING TO JUST STOP AS I AM DRIVING. I JUST HAVE TO WAIT UNTIL OTHER THINGS GO WRONG TO DETERMINE IF IT IS MAYBE A BATTERY ISSUE? THAT IS UNHEARD OF. THE DEALERSHIP HAD MY CAR FOR ALMOST A WEEK, DID NOT GIVE ME A LOANER, BUT SAID I COULD RENT A CAR AT A LOW COST. RENT A CAR? I AM NOT GOING TO PAY MONEY FOR A CAR WHEN MINE IS STILL UNDER WARRANTY. AND WHEN ASKED IF THERE WAS A RECALL REGARDING THIS ISSUE, THE PERSON AT THE DEALERSHIP SAID 'NO, THEY ONLY DO RECALLS WHEN IT IS A SAFETY ISSUE.' SO WHEN MY JEEP AUTOMATICALLY SHUT DOWN ON A ROAD WITH A SPEED LIMIT OF 55, THAT'S NOT A SAFETY ISSUE? I AM COMPLETELY UNSATISFIED WITH MY EXPERIENCE RESOLVING THIS ISSUE, AND TO BE HONEST, I CANNOT SAY THAT IT IS RESOLVED BECAUSE THERE WILL BE NO WARNING AS TO WHETHER OR NOT IT IS GOING TO HAPPEN AGAIN. THE PRODUCT IS NOT SAFE APPARENTLY BECAUSE THERE IS NO INDICATION AS TO WHEN THE BATTERY NEEDED TO BE SERVICED. WHEN I WENT TO THE DEALERSHIP AND REQUESTED  SAFER CAR, THE MANAGER SAID THEY COULD NOT DO ANYTHING, ACCEPTING THE FACT THAT I DRIVE AN UNSAFE CAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11298424,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"01/10/2020","vin":"3C4NJDBB3HT","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO MOVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE PARKING BRAKE ALSO ACTIVATED INDEPENDENTLY. ADDITIONALLY, WHILE ATTEMPTING TO SLOW THE VEHICLE AT A TRAFFIC LIGHT, EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE WHILE SLOWING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE THEN CAME TO AN ABRUPT STOP. ZIMMER CHRYSLER DODGE JEEP RAM LOCATED AT 1086 BURLINGTON PIKE, FLORENCE, KY 41042, (859)795-2122 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN ELECTRICAL FAILURE IN THE RADIO AND AIR CONDITION BLOWER MAY HAVE ALSO CAUSED THE FAILURE IN THE TRANSMISSION. THE AIR CONDITION BLOWER AND RADIO WERE REPLACED. THE CONTACT WAS INFORMED THAT THE CORRECTIVE MEASURES TAKEN TO REPLACE THE BLOWER MOTOR AND THE RADIO MAY ALSO FIX THE FAILURE IN THE TRANSMISSION. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, CASE NUMBER: 59537226. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11298278,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2019","dateComplaintFiled":"01/09/2020","vin":"3C4NJDBB4HT","components":"ELECTRICAL SYSTEM","summary":"SHORT VERSION: I USED THE REMOTE STARTER ON MY COMPASS. AS I WAS DRIVING, I NOTICED A SMALL RED LIGHT BETWEEN MY WINDSHIELD AND DASHBOARD. THE RED LIGHT TURNED INTO A VERY SMALL BRIGHT ORANGE FLAME. WHEN I STOPPED THE CAR IT WAS GONE. I CHECKED WITH A FLASHLIGHT AND SAW BURN MARK'S ON BOTH THE WINDSHIELD AND DASHBOARD. WHEN I STARTED THE VEHICLE WITHOUT THE REMOTE STARTER NOTHING HAPPENED. BUT THAN WHEN I TRIED WITH THE REMOTE STARTER AGAIN. IT BEGAN TO BURN AGAIN AND THIS TIME THERE WAS SMOKE. DEALERSHIP TOLD ME THAT IT WAS THE PROGRAM IN THE REMOTE STARTER THAT CAUSED THE ISSUE BUT IT IS NOT COVERED UNDER MY EXTENDED WARRANTY. AND DUE TO THE MILEAGE OF THE VEHICLE THE REGULAR WARRANTY EXPIRED. FIAT CHRYSLER HAS AGREED WITH THE DEALERSHIP. THE DEALERSHIP STATES THAT THE VEHICLE IS SAFE TO DRIVE BECAUSE THEY REMOVED THE POWER SUPPLY FUSE AND THE 30 AMP FUSE FROM POWER SUPPLY CIRCUIT AND DOWN CIRCUIT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11297943,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2020","dateComplaintFiled":"01/08/2020","vin":"3C4NJDDB3HT","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"CAR STALLED 4 TIMES IN THE LAST 4 MONTHS WHILE AT STOP LIGHTS.  I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD  NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED.  AFTER THE MOST RECENT OCCURRENCE I DROVE IMMEDIATELY TO THE NEAREST  MIDAS BECAUSE OI WAS AFRAID TO DRIVE IT ANY FARTHER. THEY RAN DIAGNOSTICS AND COULD  NOT FIND A DEFINITIVE ANSWER. THE BATTERY WAS FINE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11297746,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2020","dateComplaintFiled":"01/07/2020","vin":"3C4NJCAB8HT","components":"ELECTRICAL SYSTEM,ENGINE","summary":"CAR WILL NOT START.     STARTS AND THEN SHUTS OFF. NOT BATTERY RELATED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11289571,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2019","dateComplaintFiled":"12/17/2019","vin":"3C4NJCBBXHT","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER -  WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11289341,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2019","dateComplaintFiled":"12/16/2019","vin":"3C4NJDDB8HT","components":"ENGINE","summary":"ENGINE STALLS AT ANY SPEED DUE TO LOW OIL. 2.4 ENGINE HAS EXCESSIVE OIL CONSUMPTION TO THE DEGREE OF SHUTTING DOWN IN BETWEEN 5000 MILE OIL CHANGES. ENGINE HAS 30,000 MILES AND USES 3 QUARTS BETWEEN CHANGES \"APPARENTLY\". CHRYSLER SAYS 1 QUART PER 2000 MILES!!! ON A NEW VEHICLE, THIS IS TOTALLY UNACCEPTABLE!","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11288889,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2019","dateComplaintFiled":"12/13/2019","vin":"3C4NJCAB3HT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I BOUGHT  MY CAR IN 2018 BRAND NEW WITH LESS THAN 10 MILES.  IN THE FIRST FEW MONTHS, IT REQUIRED A BRAND NEW RADIO SYSTEM AND REAR CAMERA REPLACEMENT.  IN SOME MONTHS FOLLOWING THAT, I HAVE HAD MY CAR STOP ON ME WHILE DRIVING, APPROXIMATELY 4-5 TIMES WITH ONLY EXCUSES AS TO WHY THE CAR WOULD UNSAFELY DO THIS.  FIRST TIME WAS AN UPDATE THAT NEEDED TO BE DONE.  SECOND TIME WAS THE KEYFOB BATTERY BUT ACCUSED IT OF BEING LACK OF OIL CHANGES (I DON'T NEED TO GO TO THE DEALERSHIP FOR OIL CHANGES). NEXT, WAS NO EXPLANATION AT ALL.  LAST WAS YESTERDAY WHEN IT DIED TWICE IN ONE DAY IN THE MIDDLE OF THE ROAD.  THEY CALLED TO LET ME KNOW THAT IT PROBABLY IS BECAUSE MY OIL IS 3/4 WAY DEPLETED EVEN THOUGH I HAD AN OIL CHANGE DONE LESS THAN 3K MILES AGO.  THEIR SUGGESTION IS THAT I RETURN EVERY 500 MILES SO THEY CAN TOP ME OFF IF THE OIL SEEMS TO BE AN ISSUE.  THESE ARE THANKFULLY IN LESS BUSY STREETS MOSTLY DRIVING STRAIGHT BUT ONCE WHILE TURNING.  ONCE INCLUDED AN ERROR CODE THAT I WAS TOLD WAS AN ELECTRICAL SYSTEM ERROR BUT IT DIDNT REGISTER.  I HAVE PICTURES AND VIDEOS ON MY PHONE FROM THE INCIDENTS.  I HAVE ALSO WRITTEN TO THE CEO OF JEEP, ATTORNEY GENERAL AND WILL BE CONTACTING AN ATTORNEY FROM AN ARTICLE I FOUND ON THIS ISSUE FROM APRIL OF 2019.  MY PHOTOS AND VIDEOS WILL NOT SEND AND UPLOAD.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11288010,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2017","dateComplaintFiled":"12/09/2019","vin":"3C4NJDBBXHT","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE FUEL GAUGE WAS DEFECTIVE AND DID NOT WORK AS INTENDED WITHOUT WARNING. ALSO, WHEN ATTEMPTING TO PLACE FUEL INTO THE FUEL TANK, THE NOZZLE HAD TO BE RE-POSITIONED IN ORDER TO CONTINUE ADDING FUEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE CONTACT WAS ALSO INFORMED THAT SINCE HE PURCHASED THE VEHICLE FROM A DEALER THAT WAS NO LONGER IN OPERATION, THEY COULD NO LONGER STAND BY THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,677.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11286711,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"12/03/2019","vin":"3C4NJCBB0HT","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE OIL IN HIS VEHICLE NEEDED TO BE CHANGED EVERY TWO MONTHS. IN ADDITION, THE LOW OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER DODGE JEEP RAM (LOCATED AT 310 BROADWAY AVE, BEDFORD, OH 44146, (440) 232-2121) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11280586,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2019","dateComplaintFiled":"11/17/2019","vin":"3C4NJDBB5HT","components":"ENGINE","summary":"PROBLEM STARTED AROUND 43K MILEAGE. WHEN TURNING, THE \"LOW OIL PRESSURE\" LIGHT WOULD COME ON, THEN THE ENGINE WOULD STALL AND SOMETIMES THE EMERGENCY BRAKE WOULD ACTIVATE AND STOP THE CAR. I WOULD HAVE TO SHUT VEHICLE OFF AND THEN TURN BACK ON TO OPERATE.  THIS HAPPENED ON SIDE STREETS AND ONCE ON HIGHWAY. TOOK CAR INTO GOLLING (DEALER) AND THEY SAID OIL WAS VERY LOW. I HAD JUST HAD OIL CHANGED ABOUT 3K MILES PRIOR TO THAT. DEALER TOLD ME THAT \"THESE ENGINES ARE KNOWN TO BURN OIL\".  THEY TOLD ME TO BRING IT BACK AT 2K MILES TO HAVE THE OIL CHECKED.  AT 2K MILES, THE OIL WAS LOW AGAIN AND THEY DID AN OIL CHANGE AND TOLD ME TO BRING IT BACK AT 1K MILES.  I BROUGHT IT BACK AT 1K MILES THEY NEEDED TO \"TOP IT OFF\" AND TOLD ME TO BRING IT BACK AGAIN AT 2K MILES.  THE DEALER ALSO MENTIONED THAT IF NEXT OIL CHECK IT WAS SHOWING LOW, THEY MAY NEED TO REPLACE ENGINE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278572,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2019","dateComplaintFiled":"11/06/2019","vin":"3C4NJCAB2HT","components":"ENGINE","summary":"THE STOP/START BATTERY HAD TO BE REPLACED. WITHIN 2 MONTHS THE CAR BATTERY HAD TO BE REPLACED. THIS WAS BECAUSE THE STOP/START ENGINE DIED VARIOUS TIMES. THE CAR WOULD NOT START FOR OVER 10 MINUTES. A MONTH AFTER FIXING  IT , IT STALLED AGAIN. I AM 65 YEARS OLD AND THIS IS VERY UNSAFE. I STOP AT A STOP SIGN AND START TO GO AND IT DIES. IT SEEMS THAT THE STOP/START ENGINE HAS TO BE STOPPED FOR A PERIOD OF TIME BEFORE YOU CAN GO.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11278195,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2019","dateComplaintFiled":"11/05/2019","vin":"3C4NJCAB8HT","components":"ENGINE","summary":"VEHICLE SHUTS DOWN WHILE OPERATING.  TOOK IT TO THE DEALER AND THE DEALER SAID IT USES A QUART OF OIL EVERY 500 MILES THEREBY BY CAUSING ENGINE TO SHUT DOWN DURING OPERATION.  DEALER STATED CHRYSLER IS AWARE OF PROBLEM AND NO SOLUTIONS HAVE BEEN PROVIDED YET.  DEALER ALSO STATED TO GET AN OIL CHANGE EVERY 3000 MILES.  THIS VEHICLE HAS 33,720 MILES AND WAS PURCHASED JUN 2017.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11269297,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2019","dateComplaintFiled":"10/18/2019","vin":"3C4NJCAB8HT","components":"ENGINE","summary":"MY VEHICLE HAS 15562 MILES ON IT AND IS 400 MILES FROM IT'S OIL CHANGE. WHEN DRIVING VEHICLE ON NEIGHBORHOOD STREETS IT WOULD RANDOMLY STALL AND SHUT OFF CAUSING A LOSS OF POWER STEERING AND VEHICLE ACCELERATION.  WHEN WE ARRIVED HOME WE DID A ONCE OVER ON THE ENGINE AND THE OIL DIP STICK WAS BONE DRY. WE CALLED OUR LOCAL DEALERSHIP AND THEY MENTIONED THAT THEY HAD SEEN SEVERAL JEEP COMPASSES WITH THE SAME ISSUE.*DT  CONSUMER STATED OUR VEHICLE WAS ABOUT 300 MILES SHY OF THE 5000 MILE SUGGESTED OIL CHANGE FROM JIFFY LUBE (PER MFG'S SPEC). SO 4700 MILES SINCE PREVIOUS OIL CHANGE.*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11269100,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2019","dateComplaintFiled":"10/17/2019","vin":"3C4NJDBB3HT","components":"SERVICE BRAKES,ENGINE","summary":"I CAME DOWN A HILL IN MY NEIGHBORHOOD, STREET THEN BECAME LEVEL AND I CAME TO STOP SIGN,  I STOPPED AND MY ENGINE DIED AND MY EMERGENCY BRAKE CAME ON. I HAD TO REMOVE FOOT FROM BRAKE, PUT BACK ON BRAKE, RESTART ENGINE AND THEN I COULD DISENGAGE EMERGENCY BRAKE. DEALER IS TELLING ME THIS BECAUSE IT WAS LOW ON OIL. BUT I WASN'T EVEN DUE FOR A FEW HUNDRED MILES FOR AN OIL CHANGE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11268933,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2019","dateComplaintFiled":"10/16/2019","vin":"3C4NJDBB1HT","components":"VEHICLE SPEED CONTROL","summary":"THE CAR ENGINE STOPPED RUNNING AS I WAS DRIVING DOWN THE STREET MY CAR STALLED AND I COULDN'T STEER OR CONTROL THE SPEED OR MOTION OF THE CAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11268975,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2019","dateComplaintFiled":"10/16/2019","vin":"3C4NJDDB1HT","components":"UNKNOWN OR OTHER","summary":"WHILE AT A RED LIGHT, THE COMPASS WENT INTO AUTO STOP. WHEN MY FOOT RELEASED THE BRAKE, THE CAR SHUTTERED, A LIGHT APPEARED AND IT APPEARED TO STALL. I COULD NOT ACCELERATE AND HAD TO BRAKE, PARK THE VEHICLE, TURN IT OFF AND BACK ON (IN THE MIDDLE OF A BUSY INTERSECTION). THE NEXT MORNING, WHILE DRIVING ON THE EXPRESSWAYN THE VEHICLE DID NOT APPEAR AFFECTED, BUT A DIFFERENT LIGHT CAME ON INDICATING COLLISION WARNING WAS TURNED OFF. IT DID NOT GO OFF UNTIL THE CAR WAS TURNED OFF AND DID NOT APPEAR TO POP BACK UP. LATER THAT SAME DAY, WHILE DRIVING ON THE EXPRESSWAY WITH CRUISE CONTROL GOING ABOUT 76 MPH IN THE LEFT HAND LANE, THE VEHICLE SHUTTERED, AND APPEARED TO STALL. THE SAME LIGHT TURNED ON. I WAS ABLE TO COAST THE VEHICLE TO THE RIGHT HAND SHOULDER, THEN IT OFF AND TURN IT BACK ON. PICTURES OF THE LIGHTS HAVE BEEN INCLUDED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11267146,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2019","dateComplaintFiled":"10/08/2019","vin":"3C4NJDDB6HT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"AUTO STOP FAILED TO RESTART VEHICLE WHILE STOPPED AT STOP LIGHT. PARKING BRAKE ENGAGED AND CAR WAS UNABLE TO MOVE. HAD TO PUT CAR IN PARK AND TURN OFF VEHICLE. THEN HAD TO RESTART TO CONTINUE DRIVING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11266724,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2019","dateComplaintFiled":"10/07/2019","vin":"3C4NJDCB7HT","components":"ENGINE","summary":"ON SATURDAY, 10/5/19 WHILE DRIVING VEHICLE FOR ONLY A MINUTE AND MAKING A RIGHT TURN, THE OIL LIGHT CAME ON (OIL PRESSURE LOW) AND THEN TURNED OFF.   I THEN STOPPED MY VEHICLE AND WAITED ABOUT AN HOUR BEFORE CHECKING THE OIL AND IT WAS DOWN ALMOST 2 1/2 QUARTS.  THIS IS ONLY AFTER APPROXIMATELY 3,200 MILES SINCE THE LAST OIL CHANGE.   I WENT T TO JEEP SERVICE IN GARDEN CITY, NY FIRST THING MONDAY MORNING AND WAS TOLD BY 2 DIFFERENT SERVICE WORKERS THAT IT IS NORMAL TO BURN THROUGH A QUART OF OIL EVERY 1500 MILES. * THIS IS NOT NORMAL*","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11265624,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2019","dateComplaintFiled":"10/02/2019","vin":"3C4NJDAB4HT","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE BURNED EXCESSIVE OIL. THE VEHICLE WAS TAKEN TO JAMES CHRYSLER DODGE JEEP RAM (13007 WICKER AVE, CEDAR LAKE, IN 46303, (219) 267-1226) WHERE THE VEHICLE WAS TESTED FOR OIL CONSUMPTION EVERY 500 MILES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,008.  *BF*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11258757,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2019","dateComplaintFiled":"09/28/2019","vin":"3C4NJDDB2HT","components":"FUEL/PROPULSION SYSTEM","summary":"VEHICLE SHUTS OFF WHILE IDLE AT STOPS. THE CAR RESTARTS EVERY TIME THE VEHICLE BEGINS TO MOVE AGAIN.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11258532,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"09/27/2019","vin":"3C4NJDAB3HT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"AFTER COMING TO COMPLETE STOP, CAR ENGINE SHUTS OFF DUE TO START/STOP SYSTEM. WHEN RELEASING BREAK CAR CANNOT START BACK UP, ALL LIGHTS TURN ON, EMERGENCY BREAK IS AUTOMATICALLY ENABLED AND STALLS. I HAVE TO PUT THE CAR IN PARK, TURN OFF (EVEN THOUGH ENGINE IS NOT RUNNING) AND TURN BACK ON AND REMOVE THE EMERGENCY BREAK BEFORE I CAN ACCELERATE. THIS HAS HAPPENED ON BUSY INTERSECTIONS AND IS A BIG SAFETY HAZARD. I HAVE TAKEN VEHICLE TO DEALERSHIP AND THEY STATED THE BATTERY WAS BAD. BATTERY WAS REPLACED BUT THE ISSUE IS NOW MORE FREQUENT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11258000,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"09/25/2019","vin":"","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT'S DAUGHTER OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THE DRIVER WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL JEEP CHRYSLER DODGE RAM OF RAYNHAM (LOCATED AT 191 US-44, RAYNHAM, MA 02767, (508) 823-0101) WHERE IT WAS DIAGNOSED THAT IT NEEDED A PASS AND OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEPTEMBER 25, 2019. THE DRIVER STATED THAT A WARNING MESSAGE APPEARED, INDICATING TO RESTART THE VEHICLE; HOWEVER, THE VEHICLE WAS UNABLE TO TURN OFF. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER, BUT WAS UNSUCCESSFUL. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11257106,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2019","dateComplaintFiled":"09/21/2019","vin":"3C4NJDBB4HT","components":"POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BACK UP AS THE BRAKE PEDAL WAS LOCKED ALSO. I HAVE HAD THIS PROBLEM NUMEROUS TIMES AND VISITED THE DEALERSHIP PLENTY TIMES AND THEY AREN'T ABLE TO DIAGNOSE A REAL PROBLEM , IT'S A RECURRING PROBLEM. A NEW COMPUTER WAS PUT IN IT ALSO AND I STILL HAVE PROBLEMS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11254264,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2018","dateComplaintFiled":"09/09/2019","vin":"3C4NJDBBXHT","components":"POWER TRAIN","summary":"TL* THE CONTACT'S DAUGHTER WAS DRIVING A 2017 JEEP COMPASS. WHILE DRIVING 10 MPH, THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, THE OVERHEAT WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THIRTY SECONDS AND THEN TURNED OFF. THE VEHICLE WAS TAKEN TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE FAILURES RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST, WHICH FAILED TO DUPLICATE THE FAILURE AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11253310,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2019","dateComplaintFiled":"09/04/2019","vin":"3C4NJDCBXHT","components":"UNKNOWN OR OTHER","summary":"2017 JEEP COMPASS LIMITED HAS EXPERIENCED 5 EPISODES OF STALLING AFTER COMING TO A STOP. VEHICLE IS EQUIPPED WITH THE AUTO STOP/START FEATURE AND EACH TIME THE AUTO STOP/START TURNS BACK ON, JUST AS THE VEHICLE BEGINS TO ACCELERATE, THE VEHICLE STALLS OUT AND SHUTS OFF. THE VEHICLE IS UNABLE TO BE IMMEDIATELY TURNED BACK ON AND MOVED TO SAFETY. THIS HAS OCCURRED 5 TIMES ON BUSY ROADS CAUSING A LIFE SAFETY HAZARD. ON THE 4TH TIME THIS OCCURRED A MECHANIC STATED IT WAS DUE TO LOW OIL. AN OIL CHANGE WAS CONDUCTED AND A WEEK LATER THE 5TH STALLING EPISODE OCCURRED, THIS TIME IN THE MIDDLE OF A BUSY STATE ROAD INTERSECTION DURING RUSH HOUR. FORTUNATELY ANY INJURY/ACCIDENT HAS BEEN AVOIDED, HOWEVER THESE INCIDENTS COULD EASILY LEAD TO SEVERE INJURY OR EVEN DEATH. A QUICK INTERNET SEARCH SHOWS EXTENSIVE SIMILAR REPORTS ABOUT THIS PARTICULAR VEHICLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11251889,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2019","dateComplaintFiled":"08/27/2019","vin":"1C4NJDBB1HD","components":"POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL.  MAKES GRINDING NOISE. TOOK BACK TO THE DEALER  TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL.  IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF  WAITING ON THE RECALL.  ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11246384,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2018","dateComplaintFiled":"08/26/2019","vin":"3C4NJDCB7HT","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TAKATA RECALL, BOUGHT THE CAR IN APRIL 2018 AND AFTER 2 MONTHS I STARTED EXPERIENCING A STRANGE KICK COMING FROM THE ENGINE WHILE DRIVING, I TOOK IT NUMEROUS TIMES TO THE JEEP DEALERSHIP AND COULD NEVER FIND THE PROBLEM UNTIL 7 MONTHS LATER WHEN IT STATTED TO DO IT KORE OFTEN. AFTER SOME RESEARCH AND TALKING TO OTHER JEEP OWNERS WITH THE SAME CAR I FOUND OUT IT WAS A MANUFACTURER DEFECT. UNFORTUNATELY, BY THE TIME THE DEALERSHIP REALIZED IT WAS A DEFECT, MY WARRANTY HAD EXPIRED. 2 DAYS AGO, MY CAR COMPLETELY WENT OUT AND DIDN'T TURN ON, I HAD TO TOW IT TO THE DEALERSHIP AND NOW I AM BEING CHARGED OVER TWO-THOUSAND DOLLARS TO GET AN ELECTRICAL PROBLEM FIXED. ON TOO OF MAKING MY MONTHLY PAYMENTS, I HAVE TO PAY OUT OF POCKET FOR A LEMON VEHICLE I PURCHASED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11245280,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2019","dateComplaintFiled":"08/20/2019","vin":"3C4NJDBBXHT","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED OUT OF GEAR AND THE VEHICLE ALMOST CRASHED INTO A FIRE HYDRANT. CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) STATED THAT THEY COULD NOT REPLICATE THE FAILURE AND CONDUCTED A SAFETY INSPECTION. THE VEHICLE PASSED THE INSPECTION. THE MANUFACTURER WAS CONTACTED AND STATED THAT A CASE MANAGER WOULD REVIEW THE MATTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11244288,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2019","dateComplaintFiled":"08/15/2019","vin":"3C4NJCBBXHT","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"4 SEPARATE TIME IN LESS THAN 2 WEEKS MY CAR COMPLETELY STOPPED WHILE I WAS DRIVING. 2 TIMES WHILE DRIVING TO MY JOB IN CITY STREETS . AND 2 TIMES DRIVING ON A HIGHWAY. THIS IS VERY DANGEROUS","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11235257,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2019","dateComplaintFiled":"07/27/2019","vin":"3C4NJDBB7HT","components":"UNKNOWN OR OTHER","summary":"CAR SHAKES AT HIGH RATE  OF SPEED","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11233102,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2018","dateComplaintFiled":"07/18/2019","vin":"3C4NJDBBXHT","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE AND THE VEHICLE STALLED SEVERAL TIMES. IN ADDITION, THERE WAS A LOSS OF ENGINE POWER AND THE GEAR INDEPENDENTLY SHIFTED INTO NEUTRAL WHILE THE VEHICLE WAS IN OPERATION. THE CONTACT STATED THAT VARIOUS UNKNOWN WARNING INDICATORS FLICKERED AND FLASHED DURING THE FAILURE. ANTWERPEN CHRYSLER JEEP (6440 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (410) 788-2973) WAS NOTIFIED OF THE FAILURE. THE FAILURE RECURRED AND THE BATTERY WAS REPLACED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN); HOWEVER, THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11233198,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2019","dateComplaintFiled":"07/18/2019","vin":"3C4NJDDB0HT","components":"ELECTRICAL SYSTEM","summary":"EVERY 25-30 ENGINE STARTS THE CLIMATE CONTROL SYSTEM RESETS ITSELF AND ALTHOUGH THE VEHICLE SAYS THE AIR IS ON IT BLOWS HOT AIR FOR APPROXIMATELY 30 MINUTES OR UNTIL YOU REACH A MINIMUM SPEED OF 60 MPH BEFORE THE VEHICLE KICKS OVER TO AIR. WHILE THE HEAT BLOWS (WITH AC BUTTON LIT UP) OTHER CLIMATE CONTROLS CANNOT BE USED SUCH AS DEFROST. IN ADDITION TO THIS ISSUE, OTHER ELECTRICAL ISSUES HAVE BEEN RECOGNIZED SUCH AS THE DASH SCREEN SHUTTING DOWN OR RESTARTING WHILE DRIVING AND BACK UP CAM GOING BLACK OR FREEZING. SPOKE WITH JEEP CUSTOMER SERVICE TODAY WHO SAYS THE CLIMATE CONTROL MALFUNCTION IS A KNOWN ISSUE TO THEM BUT THERE IS NO FIX AT THIS TIME.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11229341,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2019","dateComplaintFiled":"07/03/2019","vin":"1C4NJDEB1HD","components":"POWER TRAIN,ENGINE","summary":"ON 6.22.2019 I PURCHASED A JEEP COMPASS CERTIFIED. I HAD THE JEEP FOR 10 DAYS BEFORE THE JEEP WILL NO LONGER START.  THE JEEP HAD TO BE TOWED TO THE NEAREST JEEP DEALERSHIP. THE DIAGNOSIS IS THAT THE JEEP'S TIMPER IS NO LONGER WORKING. THIS IS A PRE-EXISTING ISSUE THAT THE JEEP DEALERSHIP ON ROUTE 4 , PARAMUS,NJ WAS WELL AWARE OF WHEN THE SOLD ME THE JEEP. I DO NOT HAVE A LOANER CAR TO GET TO OR FROM WORK.......","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11228783,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2017","dateComplaintFiled":"07/01/2019","vin":"3C4NJDBBXHT","components":"STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT LEASED A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE STEERING WHEEL MADE AN ABNORMAL CLICKING NOISE. THE STEERING WHEEL WAS REPLACED; HOWEVER, THE FAILURE CONTINUED WITH THE STEERING WHEEL BEING STRUCTURALLY UNSOUND. IN ADDITION, THE FUEL GAUGE FAILED TO PROVIDE A PROPER READING. THE GAUGE INDICATED THAT IT WAS EMPTY WHEN THERE WAS FUEL IN THE FUEL TANK AND VICE VERSA. THE VEHICLE WAS NOT REPAIRED AFTER IT WAS TAKEN BACK AND FORTH TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, 1-(877) 225-8709). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11221279,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2017","dateComplaintFiled":"06/19/2019","vin":"3C4NJDBBXHT","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"CAR SHUTS OFF WHEN COMING TO A STOP WHEN THE AUTO OFF/ON IS TURNED OFF. ENGINE LIGHT FINALLY STARTED COMING ON BUT DID NOT AT FIRST. AFTER RESTARTING THE CAR AND TRYING TO PULL OUT IT DIES AGAIN SOMETIMES LEAVING YOU IN THE MIDDLE OF AN INTERSECTION. I GOT STRANDED FOR ABOUT 20 MINUTES WHEN IT SHUT OFF. EVENTUALLY I WAS ABLE TO GET IT RESTARTED AND GET HOME WITH IT. NOT SURE IF THIS IS RELATED BUT WHEN TURNING I CAN HEAR A \"DING\" LIKE A BELL. THERE WAS ALSO A LIGHT THAT CAME ON WHICH LOOKED LIKE A LIGHTENING BOLT. I BOUGHT THE CAR USED AND IT HAS ALWAYS SEEMED LIKE THE IDOL WAS SET A LITTLE TO LOW AS IT DOESN'T REALLY MOVE WHEN YOU TAKE YOUR FOOT OFF THE BRAKE. ALSO, WHEN THE ENGINE WENT OFF THE INSTRUMENT ON THE DASH SEEMED TO THINK THE CAR WAS STILL OPERATIONAL. IT WOULDN'T SHUT OFF LIKE IF YOU CAME HOME AND SHUT THE ENGINE OFF.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11220979,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2019","dateComplaintFiled":"06/18/2019","vin":"3C4NJDDB5HT","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE","summary":"VEHICLE HAS BEEN IN THE SHOP FOUR TIMES. ALL HAVE BEEN CONTROL MODULE RELATED. WE LOSE ALL EXTERIOR LIGHTS. VEHICLE WILL RANDOMLY SHUT OFF WHILE IN DRIVE. NOW WE ARE HAVING AN ISSUE WITH THE VEHICLE NOT ACCELERATING AND IS IDLING ROUGH. ALL OF THESE HAPPENED WHILE THE VEHICLE WAS IN MOTION. THIS HAS BEEN OVER A SPAN OF THE PAST YEAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11219087,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2019","dateComplaintFiled":"06/10/2019","vin":"1C4NJCEAXHD","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"AS I WAS DRIVING ON AN 8 LANE EXPRESSWAY MY VEHICLE EXPERIENCED AN ENGINE STALL WHILE DRIVING. I IMMEDITAELY TUNRED ON MY HAZARD LIGHTS TO ALERT OTHER DRIVERS AND CROSSED 7 LANES TO COME TO A COMPLETE STOP AS I COULD NO LONGER ACCELERATE. I TURNED OFF MY VEHICLE, TURNED TO THE ON POSITION TO ALLOW ALL DAHSBOARD LIGHTS TO TURN OFF AND THEN OFF. I TURNED MY VEHICLE BACK ON AND CONTINUED TO DRIVE TO MY DESITNATION BUT THIS TIME WHEN IT HAPPENED I JUST WAS GOING UP A HILL, CARS IN FRONT AND BEHIND ME I WAS RIGHT IN THE MIDDLE OF THE INTERSECTION WITH ANOTHER ENGINE STALL WHILE DRIVING. I NEED TO BE ADDED TO THE MANUFACTURES LIST OF THE KNOW DEFECT OF THEIR VOLUNTARY RECALL THEY INITATIATED. MY CAR IS NOT SAFE TO DRIVE AND BECUASE THIS IS INTERMITTENT I CAN NOT RECREATE THIS ISSUE AT THE DEALERSHIP. I AM NOT ON THE LIST OF A RECALL EVEN THOUGH I AM HAVING ENGINE STALLS WHILE DRIVING. *    'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11217275,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"06/01/2019","vin":"3C4NJDBB1HT","components":"SERVICE BRAKES,Other/Unknown","summary":"MY CAR EMERGENCY BRAKE LIGHT BUTTON HAS TURNED ON ALL BYITSELF WHILE I AM DRIVING. THE CAR STOPS AND SHUTS OFF. THEN I AM IN THE MIDDLE OF THE ROAD AND I HAVE TO PUT MY CAR IN PARK, PRESS THE PULL ON P BUTTON TO TURN IT OFF. THIS IS A SAFETY ISSUE. A CAR BEHIND CAN CRASH INTO ME. THIS HAS HAPPENED 5 TIMES SINCE FEBRUARY, THIS MORNING WAS MY 6 TIME. I DO NOT FEEL SAFE IN MY CAR ANYMORE, AFRAID OF TURNING OFF WHILE I AM DRIVING","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11209549,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/23/2019","dateComplaintFiled":"05/23/2019","vin":"1C4NJCBB1HD","components":"UNKNOWN OR OTHER","summary":"MAY 23, 2019, MY HUSBAND WAS IN AN ACCIDENT THAT TOTALED OUR COMPASS ACCORDING TO THE POLICE IN THE TOWN. THE SPEED WAS APPROXIMATELY 30MPG. THE AIRBAGS DID NOT DEPLOY. MY HUSBAND WAS TAKEN TO FINLEY HOSPITAL. THERE WERE INJURIES CONSISTING OF ROTATOR CUFF DAMAGE. I WILL BE LOOKING INTO A LAWSUIT. THIS CAR IS VERY UNSAFE! THE CAR WAS IN MOTION, HE SAID HE EXPERIENCED BRAKE FAILURE AND STRUCK A TRAILER HOLDING A RIDING LAWNMOWER. IT WAS 12:16 PM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11209335,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2019","dateComplaintFiled":"05/22/2019","vin":"3C4NJDBB5HT","components":"POWER TRAIN","summary":"IS USING OIL VERY QUICKLY. WAS TOLD TO CARRY OIL WITH ME TO KEEP THE OIL FULL SO THAT IT DOESN'T RUN OUT.  WHEN OIL GETS LOW (NO OIL LEFT AFTER 3000 MILES) WILL GET BRIEF \"LOW OIL PRESSURE\" MESSAGE AND JEEP WILL JUST SHUT OFF AUTOMATICALLY.  THIS ALWAYS HAPPENS WHEN I AM DRIVING.  WAS IN THE MIDDLE OF A VERY BUSY INTERSECTION YESTERDAY WHEN THIS HAPPENED ON MY WAY TO GET THE OIL CHANGED AND I ALMOST GOT HIT BY A SEMI.  THIS IS VERY UNSAFE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11208882,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2019","dateComplaintFiled":"05/21/2019","vin":"1C4NJCEB6HD","components":"UNKNOWN OR OTHER","summary":"ONCE STARTING THE VEHICLE THE CAR REMAINS IN THE PARK POSITION AND CAN NOT BE MOVED INTO ANY OTHER GEAR. I HAVE BEEN STUCK WITH MY DAUGHTERS IN THE  MID DAY IN THE HEAT BECAUSE I CAN NOT CHANGE THE GEAR. I DO HAVE A VIDEO OF IT BUT CAN NOT TAKE A PICTURE DUE TO THE FACT THAT IT WILL ONLY SHOW MY HAND ON THE GEAR. I HAVE TAKEN A SCREEN SHOT OF THE VIDEO AND UPLOADED IT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11207639,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2019","dateComplaintFiled":"05/14/2019","vin":"3C4NJDDB0HT","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"TAKARA RECALL. I WOKE UP IN THE AM TO GO TO MEET MY FRIEND, STATED JEEP, IT WAS RUNNING FUNNY.SO I PUT IN REVERSE AND PUKKED OUT OF DRIVEWAY, GOT TO A STOP SIGN, JEEP WOULD NOT GO, NO GAS OR JUST LIKE IT WAS RUNNING OUT OF GAS.PARKING BRAKE WENT ON HAD TO SHUT IT OFF AND START IT AGAIN. THAN PULLED ON TO HYWY 65 AND IT LIKE STALLED, NO GAS POWER ATT ALL, STEERING WAS HARD ,COULD NOT TURN THE WHEEL. AND CHECK ENGINE LITE WENT ON,! AND CHECKED THE OIL BECAUSE THAT KEEPS GOING ON TO.(JUST GOT AN OIL CHANGE)HAD TOO PUT IN 2 QUARTS OF OIL. IT IS GOING SOMEWHERE? IF THERE WAS ALOT OF TRAFFIC I WOULD HAVE BEEN KILLED. THERE ARE DAYS MY RADIO HAS A MIND OF IT'S OWN? IT WILL JUST CHANGE CHANNELS OR FREEZE UP. MY PASSENGER WINDOW HAS A MIND OF IT OWN  SOMEDAYS IT WILL ROLE DOWNBEAT OK , NEXT DAY OR HOURS IT WONT WORK AGAIN? ALL THEDE MALFUNTIONS MAKES MY ANXIETY  OFF THE CHARTS. IT IS SAD WHEN IT IS YOUR VEHICLE AND YOUR SCARED TO DRIVE IT. I HAVE 4 RECALLS AND NO ONE TOLD ME ,I HAD TO LOOK THEM UP TO GET THEM. THAT IS HORRIBLE PEOPLES LIVES ARE IN DANGER!  I HOPE  THAT SOMEONE ELSE DOESNT HAVE TO BE SCARED TO DIVE THERE JEEP. LIKE ME.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11204336,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2019","dateComplaintFiled":"04/29/2019","vin":"3C4NJDCBXHT","components":"ELECTRICAL SYSTEM,WHEELS,ENGINE","summary":"SINCE I'VE HAD MY CAR THE MAIN SCREEN WITH MAPS, WEATHER, RADIO, ETC. HAS SHUT OFF RANDOMLY, MY SPEAKERS HAVE TURNED UP TO THE MAX THEY COULD GO ALL BY THEMSELVES WITHOUT LETTING ME TURN ANYTHING OFF, THE WEATHER CONSTANTLY POPS UP AFTER I'VE CLEARED IT. ALL OF THIS WAS FIXED WITH REPLACING THE WHOLE SCREEN. BUT THEN AFTER THE SYSTEM WOULD NOT SAVE MY SETTING FOR THE FIRST 5 TIMES I STARTED IT BACK UP. I HAD TO KEEP SAVING THEM. IT HAS HAD MULTIPLE ISSUES, I'VE HAD TO GET DIFFERENT TIRES REPLACED AT LEAST 3-4 TIMES AND AIR LEAKS, THE LAST BEING BECAUSE THE BELT BROKE IN THEM. I HAVE AN APPOINTMENT TO GET MY FRONT USB REPLACED BECAUSE IT RANDOMLY STOPPED WORKING. I'VE HAD TO GET OTHER PARTS REPLACED THAT CONTROL MY DRIVING AND NOW IT WON'T START. THE LIGHTS, RADIO, GAUGES, ETC. ALL WORK BUT THE GAUGES MAKE A TICK SOUND BUT THE ENGINE WON'T START. THERE HAS BEEN TWO TIMES THAT IT SAYS MY CAR IS RUNNING BUT THE ENGINE ISN'T ON. I'VE HAD MY SIDE LIGHTS THAT COME ON WHEN I TURN RANDOMLY NOT WORK BUT I'M NOT SURE IF THAT IS SOMETHING I'M DOING. I HAVE TO READ THE MANUAL MORE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11197013,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"04/17/2019","vin":"3C4NJCBBXHT","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO BUD CLARY MOSES LAKE CHRYSLER DODGE JEEP RAM (LOCATED AT 12174 N FRONTAGE RD, MOSES LAKE, WA 98837, (509) 765-3461) WHERE IT WAS INITIALLY DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE CV AXLES NEEDED TO BE REPLACED. THE SECOND TIME THE DEALER DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE BALL JOINTS NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11195365,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2019","dateComplaintFiled":"04/10/2019","vin":"3C4NJDAB1HT","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"MY DAUGHTER PURCHASED A BRAND NEW 2017 JEEP COMPASS FROM PAPAS DODGE IN NEW BRITAIN, CT. THE STOP/START FEATURE ON THIS VEHICLE INTERMITTENTLY FAILS. WHEN THIS OCCURS THE VEHICLE IS IN MOTION AND THE ENGINE STALLS CAUSING LOSS OF STEERING AND BRAKES. THE DEALER APPARENTLY CAN NOT EMULATE THE PROBLEM BUT THEY DO NOT DRIVE IT ON A DAILY BASIS. MY DAUGHTER IS TERRIFIED TO DRIVE THIS CAR AND WAS ALMOST IN AN ACCIDENT AS A RESULT. ALSO, THIS VEHICLE HAS EXCESSIVE OIL CONSUMPTION. HAVE TO ADD 1 1/2 QUART BETWEEN OIL CHANGES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11195440,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2019","dateComplaintFiled":"04/10/2019","vin":"3C4NJDDBXHT","components":"ELECTRICAL SYSTEM","summary":"MY 2017 JEEP COMPASS IS VERY FAULTY AND HAS BEEN IN THE DEALERSHIP MAINTENANCE AREA FOR THE SAME ISSUE MULTIPLE TIMES.  I HAVE ATTACHED SUPPORTING DOCUMENTATION OF THE THREE DIFFERENT TIMES IN THE SHOP FOR THE SAME/SIMILAR ISSUES.  THE FOLLOWING CONCERNS ARE INCLUDED IN THIS DOCUMENTATION: (1) THE VEHICLE TURNED OFF WHILE IN MOTION DRIVING ON A CITY STREET, THE PARKING BREAK ENGAGED AND PREVENTED THE VEHICLE FROM MOVING FURTHER IN THE MIDDLE OF THE CITY STREET.  (2) THE VEHICLE REFUSED TO START WHEN PARKED IN A GARAGE.  ONCE PRESSING THE START BUTTON MULTIPLE TIMES, THE VEHICLE STARTED AND MULTIPLE SERVICE LIGHTS CAME ON, INCLUDING \"SERVICE ESP\" AND \"SERVICE 4WD\".  THIS HAS HAPPENED MULTIPLE TIMES OVER THE LIFE OF OWNING THE VEHICLE (ONLY 23 MONTHS AND ABOUT 18,000 MILES).  I HAVE INCLUDED TWO SERVICE RECORDS (THE FIRST TIME AND MOST RECENT TIME IT WAS TAKEN TO THE DEALERSHIP), I DO NOT HAVE THE THIRD RECORD WITH ME AS THE VEHICLE IS IN FOR MAINTENANCE CURRENTLY AND THE OTHER INVOICE IS IN THE VEHICLE, HOWEVER YOU CAN SEE RECORD OF THE SECOND VISIT IN THE RECORD FROM 4/9/2019.  I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHER DRIVERS GIVEN MY HISTORY WITH MY VEHICLE AND HOPE TO GET THIS PERMANENTLY FIXED INSTEAD OF PUTTING A BAND AID ON IT AS THE DEALERSHIP HAS DONE. *DT*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11193286,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"04/02/2019","vin":"3C4NJDDB6HT","components":"ENGINE","summary":"THE VEHICAL (2017 JEEP COMPASS TRAILHAWK) AUTOMATICALLY SHUT DOWN AND INHALED THE PARKING BREAK WHILE THE CAR WAS IN MOTION ON A BUSY STREET WITHOUT ANY INDICATION OF AN ISSUE BY THE DASHBOARD. THE VEHICAL TOOK SEVERAL ATTEMPTS TO TURN BACK ON. ONCE IT WAS BACK ON, I WAS ABLE TO GET THE VEHICAL TO THE DEALERSHIP AND THEY INDICATED THAT THE OIL LEVEL WAS AT THE BOTTOM OF THE DIP STICK. THE VEHICAL WASN'T AT ITS REQUIRED OIL CHANGE YET AND NO INDICATION OF LOW OIL OR LOW OIL PRESSURE WAS INDICATED TO ME THROUGH ITS SAFETY SYSTEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11193188,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"04/01/2019","vin":"3C4NJDBB4HT","components":"ENGINE","summary":"ENGINE USES OIL. HAVE TO ADD OIL SEVERAL TIMES BEFORE NEXT OIL CHANGE IS DUE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11182824,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2018","dateComplaintFiled":"02/27/2019","vin":"3C4NJDBBXHT","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. ON SEVERAL OCCASIONS, WHILE DRIVING 50 MPH, THE VEHICLE SPUTTERED AND SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 52481054. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11179874,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2019","dateComplaintFiled":"02/13/2019","vin":"3C4NJDBB0HT","components":"POWER TRAIN,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES DID NOT ENGAGE AND THE BRAKE-ON WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE VEHICLE WAS IN PARK, IT ROLLED AWAY AND DID NOT STOP WITH THE EMERGENCY BRAKE BEING APPLIED. THE VEHICLE WAS TAKEN TO SUSANVILLE AUTO CENTER (530-257-5092, LOCATED AT 704-485 RICHMOND RD E, SUSANVILLE, CA 96130) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11176405,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2019","dateComplaintFiled":"02/11/2019","vin":"3C4-NJDBB3H","components":"STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"THE ESS SYSTEM ACTIVATED WHEN I STOPPED FOR A RED LIGHT. WHEN THE LIGHT CHANGED AND I LET GO THE BREAK, THE ENGINE SPUTTERED AND THE EMERGENCY BREAK TURNED ITSELF ON, THE WHEEL BECAME VERY STIFF AND THE BREAKS BECAME VERY HARD TO PRESS, CAUSE ME TO ROLL FORWARD WHEN I TRIED STOPPING. THE ONLY WAY I COULD REGAIN FULL CONTROL WAS TO RESTART THE CAR WHILE I WAS IN THE MIDDLE OF AN INTERSECTION.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11173664,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2019","dateComplaintFiled":"02/02/2019","vin":"1C4NJCBB9HD","components":"WHEELS","summary":"BRIDGESTONE FIREHAWK TIRE. THESE FACTORY TIRES ARE DEFECTIVE. THE TIRE BELTS IN ALL 4 OF MY TIRES HAVE SHIFTED CAUSING AN EXCESSIVE HUMMING NOISE. MY TIRE TREADS ARE CURRENTLY AT 5/32 AND ACCORDING TO TREAD IS NOWHERE NEAR REPLACING, HOWEVER DUE TO THE TIRE BELTS SHIFTING IN ALL 4 TIRES, I MUST REPLACE THEM IN ORDER TO AVOID A MORE SERIOUS ISSUE WITH MY VEHICLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11173579,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2018","dateComplaintFiled":"02/01/2019","vin":"NOT PROVIDE","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 10 MPH, THE REAR DOORS OPENED AND A BURNING ODOR EMITTED FROM THE VENTS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS INVALID.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11172035,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2018","dateComplaintFiled":"01/25/2019","vin":"3C4NJDCB9HT","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE POWER STEERING, BRAKES, AND ALL ELECTRICAL AND MECHANICAL FUNCTIONS FAILED TO OPERATE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY FOUR ATTEMPTS. THE VEHICLE WAS TAKEN TO ATLANTIC DODGE CHRYSLER JEEP RAM (LOCATED AT 2330 US-1, ST, AUGUSTINE, FL 32086, (904) 797-4383) WHERE IT WAS DIAGNOSED THAT THERE MAY BE BAD FUEL IN THE VEHICLE. THE VEHICLE WAS REFUELED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR ANOTHER DIAGNOSTIC TEST. THE CONTACT WAS INFORMED THAT THE OIL WAS BELOW THE MINIMUM OIL LEVEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. *TT  CONSUMER STATED THAT THE OIL BE CHECKED ONCE A WEEK BY THE DEALER. CONSUMER STATED THERE ARE NO WARNINGS  OR WARNIGN LIGHTS TO INDICATE THE PROBLEM CLIENT IS CHECKING THE OIL CONSISTENTLY 1 QUART LOW FOR EVERY 2000 MILES.*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11171041,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2019","dateComplaintFiled":"01/20/2019","vin":"1C4NJCEAXHD","components":"SUSPENSION,POWER TRAIN,SERVICE BRAKES","summary":"MY JEEP COMPAS WAS BUILT 8-2016 AND IS MAKING A EXTREMELY LOUD GRINDING NOISE. I TOOK MY VEHICLE TO GET LOOKED AT AND THEY ROTATED THE TIRES. THEY STATED THE TIRES ARE IN EXCELLENT CONDITION AND STATED THAT IT MAYBE THE AXEL OR INTERNALLY BECAUSE EXTERIOR VISUAL INSPECTION EVERYTHING WAS FINE. I CAME HOME AND PUT THE CAR IN PARK AND IT WAS STILL ROLLING AND I PUT THE EMERGENCY BRAKE ON AND THAT WAS MAKING A GRINDING NOISE ALSO. I NO LONGER FEEL SAFE DRIVING MY VEHICLE. I NEED MY VEHICLE TO BE ADDED TO RECALL T-26 AS I AM NOT GOING TO PAY FOR THESE REPAIRS UPFRONT. THE GRINDING NOISE JUST SEEMS TO BE GETTING LOUDER. I DO NOT WANT TO OPERATE THE VEHICLE AND LOOSE CONTROL WHILE DRIVING MY KIDS TO SCHOOL OR EVEN JUST DRIVING TO THE DEALERSHIP FOR REPAIRS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11170317,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2019","dateComplaintFiled":"01/16/2019","vin":"6C4NJDAB4HT","components":"POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"THE VEHICLE WAS STOPPED AT A STOPLIGHT ON A CITY EXPRESSWAY AND WHEN THE LIGHT TURNED GREEN THE STOP/START SYSTEM FAILED TO RESTART THE ENGINE. IT ENGAGED THE PARKING BRAKE IN THE MIDDLE OF THE ROAD AND WOULD NOT ALLOW ME TO IMMEDIATELY RESTART THE CAR. AFTER SEVERAL ATTEMPTS TO RESTART THE CAR WITH TRAFFIC FLYING BY ME I WAS FINALLY ABLE TO RESTART THE CAR AND DISENGAGE THE PARKING BREAK. THIS HAS HAPPENED MULTIPLE TIMES AND MY DEALERSHIP SAYS THEY WILL NOT FIX IT BECAUSE THEY ARE WAITING TO RECEIVE A STOP START BATTERY FROM MOPAR. IT HAS BEEN ON BACKORDER FOR A MONTH AND THEY DONT HAVE A DATE WHEN IT WILL BE FIXED. THIS KEEPS HAPPENING AT LEAST ONCE A WEEK AND THEY DO NOTHING TO CORRECT THE PROBLEM. THE PROBLEM IS WITH THE START/STOP SYSTEM MADE TO CONSERVE GAS. THE SYSTEM SHOULD NOT LEAVE YOU STRANDED IN THE MIDDLE OF BUSY ROADS WHERE SOMEONE CAN SLAM INTO THE BACK OF YOU.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11163411,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2018","dateComplaintFiled":"12/26/2018","vin":"3C4NJDBB1HT","components":"POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE VEHICLE HAS BEEN IN MOTION EVERY OCCURRENCE AND HAPPENED ON A HIGHWAY. THE JEEP HAS SHUT OFF WHILE I WAS DRIVING. I HAD THE AUTOMATIC OFF TURNED OFF AND WHEN I STOPPED AT A STOP LIGHT THE JEEP POWERED DOWN, DASH AND LIGHTS WENT CRAZY, AND MY JEEP WOULD NOT START BACK UP. IT TOOK OVER 5 MINUTES TO GET THE JEEP TO COME BACK ON. THERE IS ALSO A POPPING NOISE AND A VERY HARD SHIFT AT TIMES. WHEN THIS HARD SHIFT OCCURS IT PULLS MY JEEP TO THE RIGHT, I HAVE HAD IT IN THE SHOP SEVERAL TIMES THIS YEAR AND THEY CANNOT FIGURE OUT THE PROBLEM. THEY THOUGHT CHANGING MY SHOCKS WOULD HELP BUT IT HAS NOT. THERE IS STILL A POPPING SOUND WHEN I HIT A CERTAIN SPEED AND THEN IT IS STILL SHIFTING EXTREMELY HARD RANDOMLY AND JERKS THE WHOLE JEEP WHEN IT HAPPENS. IT HAS ALMOST CAUSED ME TO WRECK A COUPLE TIMES ESPECIALLY WHEN I AM IN A RIGHT HANDED CURVE AND THIS OCCURS; IT CAUSED ME TO GO OFF ROAD WHEN I TOOK A RIGHT HANDED CURVE AND IT OCCURRED. THIS HAS BEEN HAPPENING SINCE APRIL 2018, AND I HAVE HAD IT IN THE SHOP SEVERAL TIMES. THIS HAS BEEN AN ONGOING THING NOW I DO NOT HAVE THE FILES WITH ME TODAY AT WORK, BUT I DO HAVE THEM AT HOME. I CAN UPLOAD THE DOCUMENTATION AT A LATER DATE.  UNSURE OF EXACT DATE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11153251,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2018","dateComplaintFiled":"11/22/2018","vin":"3C4NJDDB5HT","components":"ENGINE","summary":"MY 2017 JEEP COMPASS HAS ONLY 14,000 MILES ON IT.  I MADE A TURN TODAY AND NOTICED THE LOW OIL INDICATOR CAME ON.  I IMMEDIATELY TOLD MY HUSBAND AND HE CHECKED THE OIL AND IT WASN'T EVEN SHOWING UP ON THE DIP STICK.  IT CAUSED MY ENGINE TO TURN OFF IN AN INTERSECTION AND I HAD TO HOPE THAT I COULD GET OUT OF THE INTERSECTION WITHOUT GETTING HIT.  I MANAGED TO GET IT TURNED BACK ON AND THE EMERGENCY BRAKE WAS AUTOMATICALLY ENGAGED WHEN THE ENGINE TURNED OFF.  I DISENGAGED THE EMERGENCY BRAKE AND STARTED MY ENGINE AND MADE IT HOME.  WE DID ADD 3 QUARTS OF OIL.  SO, I RESEARCHED THIS \"PROBLEM\" ONLINE AND FOUND MANY PEOPLE HAVING THE SAME PROBLEM WITH THIS ENGINE BURNING OIL LIKE CRAZY.  I'M NOT SURE IF MY ENGINE IS DAMAGED OR NOT (DUE TO THE OIL BEING BASICALLY DRY).  I AM PLANNING ON TAKING IT IN TO THE DEALERSHIP.  WE ADDED OIL TO GET IT BACK TO THE NORMAL LEVEL, BUT TO ME WE JUST COVERED UP THE PROBLEM.  A NEW MOTOR SHOULD NOT BURN THROUGH 4 1/2 QUARTS OF OIL IN 5,000 MILES.  SOMETHING NEEDS TO BE DONE.  I FEEL LIKE MY $30,0000.00 VEHICLE IS A LEMON.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11141481,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2018","dateComplaintFiled":"10/19/2018","vin":"3C4NJDAB0HT","components":"UNKNOWN OR OTHER","summary":"TWICE THE VEHICLE HAS STALLED AT A STOP SIGN. THE D ON THE GEAR SHIFT AND THE DASHBOARD FLASH AND IT SAYS PUT THE CAR IN PARK. THEN IT SAYS PRESS THE BRAKE AND PUSH START. AFTER THE CAR RESTARTS AND YOU BEGIN TO DRIVE IT FLASHES LOW OIL PRESSURE. THE THIRD TIME IT HAPPENED WE WERE DRIVING. THE LOW OIL PRESSURE FLASHED AND IT FELT KIND OF LIKE THE CAR WAS DRAGGING. WE HAD SLOWED TO MAKE A LEFT TURN AND THE CAR STALLED OUT. THE D ON THE GEAR SHIFTER AND THE DASHBOARD FLASHED AND IT SAID PUT THE CAR IN PARK AND THEN HOLD BRAKE AND PRESS START. THIS TIME WHEN I PRESSED THE START BUTTON IT SEEMED LIKE IT KEPT TRYING TO START THE CAR. I HAD TO PRESS THE BUTTON AGAIN TO MAKE IT STOP MAKING THAT SOUND.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11141153,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2018","dateComplaintFiled":"10/17/2018","vin":"3C4NJDDB9HT","components":"UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I AM STILL IN SHOCK AND STILL QUITE SHAKEN UP ON THE MORNING OF TUES., 9/25/2018, WHEN AS USUAL GOT OUT OF MY HOME INTO MY JEEP TO GO TO WORK A FEW MINUTES BEFORE 6 AM. I CAREFULLY AT THE ENTRANCE AND EXIT OF MY COMMUNITY, I WAIT FOR ONGOING TRAFFIC TO BE FAR ENOUGH FOR ME TO DRIVE TOWARDS THE BLVD. AS MY JEEP STARTED TOWARDS PART OF THE BOULEVARD ALL OF SUDDEN, THE ENGINE STOPPED AS I DID NOT PRESS THE BYPASS BUTTON SO THE JEEP WENT INTO SLEEP MODE, WHEN I PRESSED THE BUTTON, IT READ,\" PUT VEHICLE ON PARKING MODE TO RESTART\". MY HEART ALMOST CAME OUT OF MY MOUTH BECAUSE IF THERE WAS TRAFFIC ON MY LEFT I DEFINITELY WOULD HAVE BEEN KILLED BY THE ONCOMING TRAFFIC THAT WAS HEADING TOWARDS ME FROM THE LEFT, I PLACED THE JEEP IN PARK, I THEN PLACED IT ON DRIVE AND HEADED TO THE DIVIDER OF THE INTERSECTION. IN TEARS, I TURNED BACK HOME AND LEFT THE JEEP IN THE DRIVEWAY. I CALLED GREENWAY IMMEDIATELY TO REPORT THE INCIDENT. I HAVE A COPY OF MY CONVERSATION WITH THE GREENWAY DODGE, CHYRSLER, JEEP AND RAM SERVICE OPERATOR ON TUESDAY, SEPTEMBER 25, 2018,. A SERVICE APPT WAS SET FOR 9/29/18,AT GREENWAY. MY HUSBAND AND I WERE TOLD BY SERVICE TECH THAT THERE WAS NO BYPASS INTERCEPTION TO REMOVE THE FEATURE FROM THE JEEP SHUTTING DOWN THE ENGINEWHILE IN A DRIVE MODE. I DO NOT FEEL SAFE DRIVING THIS JEEP & THAT I WOULD NOT GO THROUGH WHAT I WENT THROUGH ON THAT MORNING. I AM ALIVE TO TELL EVERYONE OF WHAT HAPPENED TO ME AND NOT GOT KILLED DUE TO THE SPECIAL FEATURE THIS JEEP HAS TO CONSERVE GAS. THE ENGINE JUST SHUTS DOWN WHILE IN A DRIVE MODE. WE WERE TOLD THAT THERE WAS NO BYPASS INTERCEPTION TO REMOVE THE FEATURE FROM THE VEHICLE GOING INTO A PAUSE MODE WHEN WAITING FOR THE LIGHT TO CHANGE, OR WHEN THERE IS TRAFFIC JEEP COMPLETELY STALES WHEN IN DRIVE MODE. I AM THE OWNER OF THE VEHICLE AND WISH TO SURRENDER MY JEEP BECAUSE I NO LONGER FEEL SAFE DRIVING IT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11140516,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2018","dateComplaintFiled":"10/15/2018","vin":"3C4NJDBB5HT","components":"ENGINE","summary":"AROUND 8:50AM OCTOBER 4TH, 2018 MY WIFE AND BABY WERE AT A CITY STREET RED LIGHT STOPPED AND UPON ACCELERATING THE CAR COMPLETELY SHUT OFF AND THE STEERING-WHEEL LOCKED UP. AFTER ABOUT 5 MINUTES SHE WAS ABLE TO START IT UP AGAIN. WE LIVE IN THE CITY SO THIS COULD HAVE BEEN MUCH WORSE AT ANY DIFFERENT LIGHT AT ANY TIME OF DAY.    I BROUGHT IT IN FIRST THING THE NEXT MORNING TO THE DEALERSHIP AND WAS TOLD THAT LOW OIL CAN CAUSE AIRPOCKETS IN THE ENGINE SHUTTING THE WHOLE VEHICLE OFF. THE JEEP TECH SAID \"THIS HAS BEEN SEEN A LOT ON NEWER JEEPS IN THESE MULTI-AIR ENGINES.  PEOPLE COME IN FOR THE SAME REASON AND HAVE NO INDICATION OF WHAT CAUSED IT. WHEN THEY FIRST CAME OUT WE HAD TO DIAGNOSE A LOT AND 99.9% OF THE TIME THAT IS THE CAUSE.\"      MY CAR WAS AT ~11,200 MILES, AND MY OIL CHANGE STICKER SUGGESTED ~11,600 TO GET IT CHANGED AGAIN. I HAD NO OIL LIGHT, LET ALONE WASN'T EVEN CLOSE TO THE CERTIFIED TECH'S OIL CHANGE STICKER THAT IS PLACED ON THE CAR. THIS IS COMPLETELY UNSAFE AND NOT ACCEPTABLE. THE TECH SUGGESTED KEEPING A QUART OF OIL IN MY CAR AND CHECKING THE OIL EVERY 1-2K MILES (IN A BRAND NEW VEHICLE!).    THE DEALERSHIP GM CALLED ME AND ASKED IF I WANTED TO TRADE IN MY VEHICLE FOR ITS WORTH TO GET ME IN SOMETHING ELSE SINCE I WASN'T SATISFIED, BASICALLY BRUSHING OFF THE MAJOR ISSUE AT HAND. I EXPLAINED I WANT THIS VEHICLE GONE AND REFUNDED COMPLETELY. HE MENTIONED I COULD TRY MY LUCK WITH THE FCA. I PUT IN A COMPLAINT THROUGH JEEP, AND A REP BY THE NAME OF STEVE STANDER CALLED 4 TIMES THROUGHOUT THE FOLLOWING WEEK AND LEFT NO VOICEMAIL. I LOOKED UP HIS # TO VERIFY HE WAS CALLING FROM CHRYSLER. STARTING FROM THE FIRST MISSED CALL I LEFT HIM A VOICEMAIL TELLING HIM THE BEST TIME WAS ANY TIME AFTER 12:30PM PST.  THE NEXT 3 ATTEMPTS HE MADE WERE STILL IN THE EARLY MORNING, IGNORING MY VM'S.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11138920,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2018","dateComplaintFiled":"10/07/2018","vin":"1C4NJDBB8HD","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE","summary":"I WAS ON HWY GOING SPEED LIMIT AND THE CAR IN FRONT STOPPED REALLY FAST AND I PUT ON MY BRAKES AND THE ENGINE GOT MORE POWER LIKE THE GAS PADDLE WAS STUCK I COULD NOT STOP I HAD TO GO DOWN THE SHOULDER ABOUT A MILE BEFORE THE TRUCK WOULD STOP AND I WAS PUSHING DOWN ON THE BRAKE THE WHOLE TIME","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11132442,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2018","dateComplaintFiled":"10/01/2018","vin":"3C4NJDBBXHT","components":"STEERING,POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL CLICKING SOUND UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE DRIVESHAFT DETACHED FROM THE VEHICLE AND A CRASH OCCURRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT STATED THAT A DIAGNOSTIC TEST WOULD NOT BE PERFORMED FOR ANOTHER 24-48 HOURS. THE VEHICLE WAS NOT REPAIRED. MANHATTAN JEEP SERVICE CENTER (LOCATED AT 629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) WAS CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,082.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11131249,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2017","dateComplaintFiled":"09/24/2018","vin":"3C4NJDCB6HT","components":"POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"2017 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO BRAKES LOCKING UP WHILE DRIVING. *AS    THE CONSUMER STATED THE VEHICLE EXPERIENCED VARIOUS ELECTRICAL ISSUES INCLUDING THE BACK UP CAMERA REMAINING ON AT ALL TIMES, THE LOCKS WERE INOPERABLE, THE VEHICLE WOULD NOT OPERATE WHILE THE KEY FOB IN THE VEHICLE, THE VEHICLE WOULD START AND SHUT OFF WITH THE RADIO STILL ON AND CAN SHIFT, BUT NOT MOVE, AND THE VEHICLE WOULD RANDOMLY NOT COMMUNICATE WITH THE KEY FOB.  ALSO, THE EMERGENCY BRAKE AUTOMATICALLY TURNED OFF, THERE WAS HESITATION IN THE SHIFTING, AND THE VEHICLE WOULD INADVERTENTLY BRAKE WHILE REVERSING OR DRIVING FORWARD.  *JS","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11129121,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2018","dateComplaintFiled":"09/12/2018","vin":"3C4NDBB1HT6","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"STOP SYSTEM THAT STOPS THE CAR AT RED LIGHTS FOR FUEL ECONOM. MY CAR WOULD ALL OF THE SUDDEN ACCELERATE WITHOUT MY PUTTING FOOT ON GAS PEDDLE. TOOK TO DEALER. HE SAID THERE WAS A KNOWN ISSUE WITH IT, AND WIPED THE MEMORY AND DID AN UPDATE . MY CONCERN IS THAT WHEN IT DID THIS I ALMOST GOT INTO AN ACCIDENT WITH ANOTHER CAR IN FRONT OF ME. IT ACCELERATED SO FAST I ALMOST LOST CONTROL TOO. WHEN THEY TEST DROVE IT THEY COULDN'T FIND ANYTHING WRONG. BUT WHEN THEY HOOKED IT UP TO FIND ANY ERROR CODES THEY FOUND 2. THAT'S WHEN THEY DISCOVERED THE PROBLEM. MY BIGGEST CONCERN IS THAT THEY SAID IT WAS A KNIWN ISSUE YET NO RECALL TO BRING MY CAR IN FOR THE UPDATED FIX. HADVI NOT BEEN TRAINED FOR SITUATIONS LIKE THIS I OR SOMEONE ELSE COULD HAVE GOTTEN KILLED.THE VEHICLE WAS IN MOTION GOING DOWN HILL I WAS RIDING THE BRAKE BECAUSE OF THE HILL. WHEN I HAD LET UP OFF THE BRAKE SLIGHTLY THAT'S WHEN IT ACCELERATED SO FAST I ALMOST LOST CONTROL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11124329,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2018","dateComplaintFiled":"09/04/2018","vin":"3C4NJDDB2HT","components":"ENGINE","summary":"ENGINE OIL AND STALLING.  I WENT FOR MY 2ND OIL CHANGE 8/27/2018.  THE SERVICE TECH AND A MECHANIC LISTENED WHEN I SAID THE OIL WAS BASICALLY GONE AND MY HUSBAND HAD TO ADD 2 QUARTS.  I EVEN CHECKED ALL THE SYSTEM WARNINGS AND THERE IS NONE FOR LOW OIL.  WHEN PULLING OUT INTO AN INTERSECTION THE CAR TOTALLY SHUT OFF AT 4 DIFFERENT TIMES.  SO THE MECHANIC SAID YES THOSE 2.4 ENGINES BURN 1 QUART EACH 1000 MILES AND WHEN THE OIL IS LOW THE ENGINE WILL JUST STOP.  I ASKED ABOUT WHY THERE ARE NO WARNING LIGHTS, THE MECHANIC AGAIN SAID YES THERE IS NOT ONE.   HAVING A CAR JUST SHUT OFF IS SO DANGEROUS.  IT COULD HAVE BEEN A TERRIBLE ACCIDENT IF ANOTHER CAR WAS COMING ANY OF THOSE 4 SHUT OFFS.  ALSO MY CAR JERKS WHEN SHIFTING GEARS.  THE SERVICE TECH COMMENTED I NEEDED A COMPUTER UPGRADE.  WHILE THERE FOR THE OIL CHANGE SUPPOSEDLY THE UPGRADE WAS DONE.  IT JUST JERK AGAIN THE OTHER DAY WHEN THE TRANSMISSION WAS SHIFTING.  THIS CAR IS JUST A YEAR OLD - ALL OF THESE ISSUES ARE TERRIBLE AND DANGEROUS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11124119,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2018","dateComplaintFiled":"09/03/2018","vin":"3C4NJDCB3HT","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"PURCHASED DEC 2017. ALMOST IMMEDIATELY BEGAN EXPERIENCING A PROBLEM WHENEVER THE SPEEDOMETER DROPPED TO 31 MPH, THERE WAS AN AGGRESSIVE DOWNSHIFT THAT FELT AS IF I WAS BEING REAR ENDED.  PROBLEM FREQUENT YET  INTERMITTENT. OFTEN RADIO WOULD NOT TURN ON OR OFF WHEN THE ENGINE WAS ON OR OFF. FEAR OF BATTERY DRAINING WAS OFTEN. LOSS OF VOLUME CONTROL WHEN VEHICLE WAS PARKED.. EACH MONTH, RANDOM ERRORS WOULD FLASH. BY JULY 3, IT HAD BECOME SO FREQUENT WITHSHIFTING PROBLEMS AND PROBLEMS WITH LIGHTING, WINDOWS, SUNROOF, IT WAS TAKEN TO COLLIERVILLE CDJR FOR SERVICE. THAT DAY ALL THE CODES STARTED FLASHING ACROSS DASH WHILE VEHICLE WAS IN MOTION ON HIGHWAY. THERE WERE 4 PAGES OF DIAGNOSTIC ERROR CODES. TECH ERIK JETER SAID A TCM FLASH UPDATE WAS AVAILABLE FOR TRANSMISSION SHIFT QUALITY. MUST UPDATE PCM AND TCM ALSO. THERE WERE MULTIPLE DTCS FOR ALL TURN SIGNALS AND LAMPS. DETERMINED CAUSE TO BE FAULTY BODY CONTROL MODULE AND INTERNAL FAILURE.   THIS WAS ALLEGEDLY REPLACED, DESPITE BEING ORIGINALLY TOLD OF A RECALL AND BACKORDER OF PARTS THAT COULD LAST 6 MONTHS. CAR OUT OF SERVICE FOR 10 DAYS. PROBLEMS BEGAN AGAIN WITHIN A WEEK OF VEHICLES RETURN. IT WAS TAKEN TO LANDERS CDJR FOR SERVICE ON AUGUST 9, 2018.  I HAVE NOT HEARD BACK FROM DEALER.  THEN THE BACKUP CAMERAS BEGAN FREEZING AND WOULD STAY WHILE CAR IN MOTION.  WINDOWS STOPPED WORKING. ON SEPTEMBER 1, 2018 MY VEHICLE WAS FOUND TO BE SITTING BEHIND THE SERVICE DEPARTMENT ALONG SIDE MORE THAN A DOZEN OTHER NEW JEEP COMPASS VEHICLES WITH STOP SALE/DO NOT SELL WRITTEN ACROSS WINDOWS. IT HAS BEEN A TOTAL OF 35 DAYS OUT OF SERVICE.  THIS VEHICLE NEEDS TO BE DECLARED A LEMON SO I CAN REPLACE IT WITH A WORKING CAR.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11123161,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2018","dateComplaintFiled":"08/29/2018","vin":"3C4NJDBB9HT","components":"INTERIOR LIGHTING,ELECTRICAL SYSTEM","summary":"THE LIGHTS ON MY INSTRUMENT CLUSTER PANEL ARE NOT ADJUSTABLE WITH THE LIGHT ADJUSTMENT WHEEL. WHEN DRIVING AT NIGHT THE INSTRUMENT CLUSTER IS BRIGHT MAKING IT DIFFICULT TO SEE OUT. (I JUST PURCHASED THE VEHICLE). *TT  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11121846,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/19/2018","dateComplaintFiled":"08/23/2018","vin":"3C4NJDBB2HT","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNED A 2017 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 65 MPH, THE COMPUTER SYSTEM SHUT OFF WHILE THE VEHICLE WAS STILL RUNNING. THE COMPUTER SYSTEM REBOOTED AND A \"STOP THE VEHICLE\" WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT VARIOUS OTHER UNKNOWN WARNING INDICATORS ALSO ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND ALMOST IMMEDIATELY OBSERVED SMOKE OUTSIDE THE VEHICLE FOLLOWED BY FLAMES FROM THE DRIVER'S SIDE OF THE WINDSHIELD. THE CONTACT USED AN INSTRUMENT TO BREAK THE DRIVER'S SIDE DOOR AND ESCAPED FROM THE BURNING VEHICLE. WITHIN TWO MINUTES, THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. FIRE AND POLICE REPORTS WERE FILED. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT CALLED AN UNKNOWN DEALER WHO DID NOT WANT TO BE INVOLVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE MATTER WAS REFERRED TO THEIR LEGAL TEAM AND THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.  *BF  *TR   *BF  OWNER STATES THAT DURING THE EVENT,  LOST BRAKING BUT WAS ABLE TO USE THE SHIFTER (ELECTRONIC, POLYSTABLE) TO DOWNSHIFT THE CAR TO SLOW DOWN. OWNER STATES THAT \"COMPUTER\" REBOOTED,  AS IT HAD DONE BEFORE. MOST LIKELY REFERENCING THE VEHICLE'S INFOTAINMENT SYSTEM. OWNER STATES THAT HE USED A GLASS PUNCH TO BREAK THE DRIVERS SIDE WINDOW AND EXIT THE VEHICLE. 12,000 MILES ACCORDING TO THE OWNER. UPDATED 10/30/18 *JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11111539,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2018","dateComplaintFiled":"07/16/2018","vin":"3C4NJDDB3HT","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SOUTH OAK JEEP, DODGE, CHRYSLER, AND RAM (4550 W LINCOLN HWY, MATTESON, IL 60443, 708-747-7950) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11097290,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2018","dateComplaintFiled":"05/22/2018","vin":"1C4NJDEB4HD","components":"ELECTRICAL SYSTEM,SEATS","summary":"TAKATA RECALL: BURNING PLASTIC SMELL WHILE IN MOTION. FOUND BURN HOLE IN THE PASSENGER SIDE LEATHER SEAT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11094017,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2018","dateComplaintFiled":"05/15/2018","vin":"3C4NJDDB3HT","components":"UNKNOWN OR OTHER","summary":"SIRIUS TRAVEL LINK/UCONNECT SYSTEM INSTALLED IN FCA'S 8.4\" NAV INFORTAINMENT SCREEN COMES WITH A 5 YEAR TRIAL OF SIRIUS TRAVEL LINK WHICH ACCESS THE NATIONAL WEATHER SERVICE ALERT SYSTEM, AND AS A RESULT THE DRIVER IS BOMBARDED WITH NUMEROUS WEATHER ALERTS FOR THE REGION - THEY ARE VERY DISTRACTING POP-UP WINDOWS WHICH MUST BE MANUALLY DISMISSED, REQUIRING DRIVER TO LOOK AWAY FROM THE ROAD AND TAKE A HAND OFF THE WHEEL TO \"X\" OUT OF EACH ONE ON THE TOUCH SCREEN.  THESE ALERTS POP UP MANY TIMES DURING A SINGLE SHORT TRIP DEPENDING ON THE WEATHER, SOMETIMES AS MANY AS 15 IN A SHORT 10 MINUTE DRIVE, AND INCLUDES COUNTIES OVER A HUNDRED MILES AWAY.  THERE IS NO WAY TO DISABLE THEM IN THE RADIO.  IT IS IMPOSSIBLE TO GET RID OF THE SERVICE - WE TRIED CANCELLING OUR SIRIUS SUBSCRIPTION ENTIRELY BUT THE WEATHER ALERTS HAVE CONTINUED.  WE HAVE EXPERIENCED A NUMBER OF INSTANCES WHERE THE RADIO HAS CAUSED US TO NOT SEE THINGS WHILE DRIVING BECAUSE WE WERE LOOKING AT THE SCREEN TO TURN OFF THE ALERTS.  THESE ALERTS ARE NUMEROUS, FREQUENT, AND HORRIBLY ANNOYING, AND VERY DISTRACTING.  THERE HAS TO BE A WAY FOR THE USER TO DISABLE THESE NOTIFICATIONS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11090469,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2018","dateComplaintFiled":"04/27/2018","vin":"3C4NJDDB0HT","components":"UNKNOWN OR OTHER","summary":"SIRIUS/XM GUARDIAN WEATHER ALERTS ON RADIO FOR AREAS THAT ARE NOT IN YOUR LOCAL AREA ARE A CONSTANT DISTRACTION AND CANNOT BE DISABLED. ALERTS OCCURS FOR WEATHER THAT IS 100S OF MILES AWAY FROM HOME LOCATION. ALERTS DO NOT GO AWAY BY THEMSELVES, THEY HAVE TO BE MANUALLY CANCELLED ON THE RADIO DISPLAY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11089705,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2017","dateComplaintFiled":"04/23/2018","vin":"1C4NJCEA2HD","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE EXITING THE HIGHWAY AT 45 MPH, THE VEHICLE LOST ELECTRICAL POWER AND THE HEADLIGHTS DIMMED. THE CONTACT PULLED THE VEHICLE OVER AND THE ELECTRICITY AUTOMATICALLY RETURNED. THE VEHICLE WAS TAKEN TO THE DEALER (SUBURBAN CHRYSLER DODGE JEEP, 32850 FORD RD, GARDEN CITY, MI 48135), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED WHAT THE DEALER STATED. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 8,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11085063,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2018","dateComplaintFiled":"04/14/2018","vin":"3C4NJCBB1HT","components":"UNKNOWN OR OTHER","summary":"AS MANY OTHER OWNERS OF VEHICLES WITH THE UCONNECT INFOTAINMENT SYSTEM WILL ATTEST, THE PARTNERSHIP WITH SIRIUSXM AND WEATHER ALERTS HAS BECOME AN ACTUAL ISSUE.  SAD THAT IS THE CASE SINCE A SIMPLE FIX COULD BE PRESENTED BUT HERE WE ARE AS CUSTOMERS WITH AN UNSAFE AND SOMETIMES NEVER ENDING SUPPLY OF FULL SCREEN POPUPS OF WEATHER ALERTS ON OUR INFOTAINMENT SYSTEM.  FCA, UCONNECT, AND SIRIUSXM ALL SEEM UNWILLING TO PROVIDE A SOLUTION TO THE NWS' GEOGRAPHIC WEATHER ALERTS.  THESE ALERTS CAN AND HAVE HAPPENED AT A STEADY INTERVAL OF EVERY 30 SECONDS AND THEY NEVER LEAVE THE SCREEN UNLESS YOU CLOSE IT.  NO MATTER WHAT YOU ARE DOING, TO INCLUDE GETTING NAVIGATED TO A POI, THE POPUPS OVERRIDE EVERYTHING.  A SIMPLE FIX FROM CONNECT AND FCA WOULD BE TO PROVIDE A SETTING TO DISABLE ALERTS; ANOTHER OPTION WOULD BE TO HAVE THE ALERT \"TIME OUT\" AFTER 20 SECONDS.  I AM AWARE THE ALERTS COME FROM NWS SO NO FIX TO THE CRAZY GEOGRAPHIC ALERTS TO THINGS 200 MILES AWAY.  PLEASE PRESS FCA AND UCONNECT TO PROVIDE A SOLUTION TO THIS ISSUE THAT MANY MANY OWNERS ARE HAVING SIGNIFICANT COMPLAINTS ABOUT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11082498,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2018","dateComplaintFiled":"04/02/2018","vin":"","components":"PARKING BRAKE,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 25-30 MPH, THE EMERGENCY BRAKE INDICATOR ILLUMINATED. THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND SHE WAS INSTRUCTED TO PARK AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO SANSONE CHRYSLER JEEP DODGE (90-100 US-1, AVENEL, NJ 07001), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT PROVIDED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11080788,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2018","dateComplaintFiled":"03/21/2018","vin":"3C4-NJDCB6H","components":"EXTERIOR LIGHTING","summary":"SAFETY HAZARD POOR VISIBILTY HEADLIGHTS-  HALOGEN BULBS H11LL. POOR VISIABLILTY LOW LUMENS TERRIBLE ROAD LIGHT DISTANCE.   DEALER CHECKED STATED LIGHTS WERE FINE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11078873,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"03/13/2018","vin":"1J8FF47W37D","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"FRONT END CROSSMEMBER OR ALSO CALLED SUBFRAME HAS ROTTED AND RUSTED CLEAR THROUGH AT JUST OVER 10 YEARS OLD I WAS INFORMED BY CAR MECHANIC. JEEP ACKNOWLEDGED THE ISSUE WITH THE BAD SUBFRAMES AND PUT AN EXTENDED WARRANTY ON IT. THAT ONLY LASTED 10 YEARS. SO CAR IS NOW UNSAFE FOR THE ROAD AND REPAIRS ARE MORE THEN CARS WORTH. HAVE READ 1,000S OF OTHER COMPLAINTS ONLINE FOR SAME ISSUE WITH 2007 AND 2008 COMPASSES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11076851,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"03/08/2018","vin":"3C4NJDDB9HT","components":"UNKNOWN OR OTHER","summary":"MY NEW CAR COMES WITH A FREE TRIAL PERIOD OF SIRIUSXM TRAVEL LINK. PART OF THIS FEATURE IS TRAVEL ALERTS WHICH APPEAR ON THE CENTER CONSOLE TOUCH SCREEN. THERE IS NO METHOD FOR DISABLING THESE ALERTS, AND DEPENDING UPON WHERE YOU ARE, YOU CAN RECEIVE MULTIPLE ALERTS PER HOUR. THESE CAN SOMETIMES BE FOR WEATHER OVER 200 MILES AWAY FROM YOUR CURRENT POSITION. THE ONLY WAY TO CLEAR THE MESSAGE IS TO PHYSICALLY REACH OVER AND TOUCH THE SCREEN. THIS FEATURE NEEDS TO HAVE A SETTING TO DISABLE. ON A RECENT TRIP DRIVING IN THE SNOW NEAR MULTIPLE WEATHER PATTERNS, I WAS REACHING FOR THE SCREEN EVERY 5 MINUTES BECAUSE IT BLOCKS THE MAP WHICH I NEEDED TO FOLLOW. IT'S LIKE MY CAR IS FORCING ME TO BE A DISTRACTED DRIVER. HOW CAN THIS POSSIBLY BE CONSIDERED A 'SAFETY FEATURE' BY SIRIUS XM?","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11075785,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"03/02/2018","vin":"3C4NJDBB9HT","components":"UNKNOWN OR OTHER","summary":"THE UCONNECT 8.4 RADIO/HEAD UNIT WILL DISPLAY WEATHER ALERT POPUPS WHILE DRIVING, RESULTING IN DISTRACTION DUE TO BOTH THE AUDIO AND VISUAL ALERT AND REQUIRING PHYSICAL INTERACTION WITH THE TOUCH SCREEN DEVICE. THERE IS NO WAY TO DISABLE THE ALERTS, EVEN AFTER UNSUBSCRIBING FROM THE \"FEATURE.\" JUST AS SCROLLING AND SETTINGS MENUS ARE DISABLED WHILE IN MOTION FOR SAFETY, THERE SHOULD BE NO POPUPS AND REQUIRED INTERACTION WHILE IN MOTION.     ATTACHED PHOTO IS FROM LAST SUMMER, BUT ISSUE IS ONGOING ANYTIME ANY NATIONAL WEATHER SERVICE ALERT IS ACTIVE WITHIN A ~400 MILE RADIUS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11074720,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2017","dateComplaintFiled":"02/25/2018","vin":"1C4NJDBB1HD","components":"UNKNOWN OR OTHER","summary":"ATTACHED PLEASE FIND MY WORK ORDERS AND THE NUMBER OF TIMES I HAVE CALLED TOW TRUCKS.      SINCE DECEMBER 31, 2017, I HAVE BEEN DEALING WITH CONTINUOUS STARTING ISSUES WITH MY 2017 JEEP COMPASS, I HAVE CALLED (5) TOW TRUCKS SO FAR, THE DEALERSHIP CLAIMS SINCE THEY CANNOT DUPLICATE THE ISSUE AT THE DEALERSHIP, THEY CANNOT FIND ANYTHING WRONG WITH MY VEHICLE AND CONTINUE TO RETURN MY CAR KEYS BACK TO ME.     MY ONLY SOLUTION FOR NOW IS TO CONTINUE CALL TOW TRUCKS, MY VEHICLE IS STILL UNDER WARRANTY, I HAVE MAILED, RECORDED AND PROVEN EVIDENCE OF MY STARTING ISSUES, NOW IT IS ALMOST MARCH AND MY 2017 JEEP COMPASS STILL HAS STARTING ISSUES.     TWO OUT OF THE SIX TOW TRUCK WORKERS INFORMED ME THAT THEY HAVE TOWED NEW JEEP COMPASS'S AND THE REASON FOR THE TOWING IS DUE TO STARTING ISSUES. I WOULD LIKE TO REQUEST AN INVESTIGATION TO SEE IF THERE IS ANY RECALLS NEEDED FOR THIS PARTICULAR ISSUE. I HAVE LOST COUNT ON HOW MANY TIMES I HAVE CALLED FCA, SPOKEN TO MANAGERS, SERVICE MANAGERS AND NOW THE DISTRICT MANAGER AND I HAVE GONE NOWHERE.      MY FIRST ROADSIDE ASSISTANCE WAS ON JANUARY 1, 2018, THEY TRIED TO JUMPSTART THE BATTERY NO SUCCESS, I WAITED UNTIL JANUARY 2, 2018 TO CALL A TOW TRUCK TO TOW MY VEHICLE TO THE DEALERSHIP SINCE IT WAS A HOLIDAY, TOOK 4 HOURS FOR THEM TO ARRIVE.     SINCE FEBRUARY 18, 2018, MY 2017 JEEP COMPASS IS STILL AT THE DEALERSHIP \"UNREPAIRED\" THEY PLAN ON RETURNING ME MY VEHICLE THIS WEEK.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11074310,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2017","dateComplaintFiled":"02/22/2018","vin":"1C4NJDBB1HD","components":"UNKNOWN OR OTHER","summary":"I HAVE BEEN EXPERIENCING STARTING ISSUES WITH MY 2017 JEEP COMPASS SINCE DECEMBER 2017, IT IS NOW ALMOST MARCH 2018. I HAVE CALLED SO FAR 5 TOW TRUCKS AND EACH VISIT AT THE DEALERSHIP THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE. I HAVE PLEADED WITH THEM REGARDING MY SAFETY CONCERNS, BUT PURSUANT TO THEIR \"POLICY\" THEY RETURN ME MY CAR KEYS BACK.  THEY WANT ME TO CONTINUE CALLING TOW TRUCKS UNTIL THEY CAN FIGURE OUT WHAT IS WRONG WITH IT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11072120,"manufacturer":"Chrysler (FCA US, LLC)","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2018","dateComplaintFiled":"02/10/2018","vin":"3C4NJDBB8HT","components":"AIR BAGS","summary":"DRIVER SIDE IMPACT. SIDE AIRBAGS DID NOT DEPLOY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11071904,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2017","dateComplaintFiled":"02/09/2018","vin":"3C4NJDDBXHT","components":"ELECTRICAL SYSTEM","summary":"1.  MILEAGE 214 - DRIVING CAR ON CITY STREET, SCREEN SYSTEM WENT OUT - HEAT, BACK UP CAMERA, RADIO, ETC.    2.  MILEAGE 887 - DRIVING CAR - IN DRIVE, BUT JUST BARELY SO BECAUSE HAD BACKED OUT OF PARKING SPOT AND WAS ONLY A FEW FEET FROM WHERE PUT INTO DRIVE - CAR SUDDENLY LURCHES AND STOPS. TOWED TO DEALER.  FOUND \"RUBBED THROUGH WIRING\" IN TRANSMISSION HARNESS.  3. MILEAGE 1632 - SAME AS PROBLEM 1. FOUND TO BE INTERNAL DEFECT, REPLACED RADIO/TELEMATICS GATEWAY MODULE.  4. MILEAGE 3329 - DRIVING IN STOP AND GO TRAFFIC IN CITY ON A CITY STREET (NOT HIGHWAY), STOP IN LINE OF TRAFFIC.  AUTO/START/STOP ENGAGES TO STOP ENGINE.  WHEN FOOT LIFTED FROM BRAKE, CAR WON'T START BACK UP.  ERROR CODE FOR STOP/START. TURN CAR COMPLETELY OFF AND ON, ENGINE TURNS OVER, BUT ERROR CODE REMAINS.  IN SHOP FOR THIS NOW.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11071530,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2018","dateComplaintFiled":"02/07/2018","vin":"1C4NJCBA7HD","components":"STEERING,ELECTRICAL SYSTEM","summary":"ON 1/12/18 MY VEHICLE WOULD NOT START SO I CALLED FOR A TOW TO TAKE TO THE DEALERSHIP AUTO CENTER THEY SAID IT WAS A WIRE THAT WAS BURNT THAT CONNECTS TO THE STEERING. RECEIVED IT A COUPLE DAYS LATER THE NEXT DAY IT WOULD NOT START AFTER 5 HOURS OF WAITING ON A TOW IT STARTED UP AND I DROVE IT STRAIGHT TO THE DEALERSHIP. WHEN THEY CALLED THE MODULE WAS GOING OUT IT GOT REPLACED AND I WAS ABLE TO GET THE CAR BACK. THE NEXT DAY THE CAR WOULD NOT START AGAIN I KEPT PLAYING WITH THE IGNITION BACK AND FORTH TO SEE WOULD IT START NOTHING. AGAIN REQUESTED A TOW NONE CAME. BY THE TIME I WAS LEAVING FOR WORK I TRIED AGAIN IT STARTED I TOOK IT BACK TO THE DEALERSHIP. THEY KEPT IT FOR A FEW DAYS AND NOTHING WAS COMING UP ON THE MACHINE. I DROVE IT FOR A WEEK OR SO AND ON 2/6/18 THE VEHICLE WOULD NOT START UP AFTER I HAD JUST GOT OUT OF IT FROM RUNNING ERRANDS AND A FEW OCCASIONS I FELT THE STEERING WHEEL TIGHTEN AND WAS HARD TO TURN. THOSE TIMES I WAS PARKED ON PARKED ON THE STREETS BUT ON FEB 6 I PARKED A FEW INCHES BY THE FIRE HYDRANT RAN INTO THE HOUSE TO TAKE THE GROCERIES AND COME OUT TO MOVE THE VEHICLE IT WOULD NOT START. ON ALL OCCASIONS IT WAS NOT ANY LIGHTS ON THE DASHBOARD AND EVERYTHING WAS WORK EXCEPT THE IGNITION WOULD NOT START.  *BF  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11067150,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2018","dateComplaintFiled":"02/05/2018","vin":"3C4NJDBB1HT","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"02/05/2018......BOUGHT THE VEHICLE NOVEMBER 2017.  TWICE ALREADY WHILE DRIVING ON THE HIGHWAY THROUGH RUSH HOUR TRAFFIC THE DASH DISPLAY STARTED FLASHING ERRATICALLY AND THE CAR LOST ALL POWER, A TOTAL SHUT DOWN.  NO RADIO, NO DASH, NO BRAKES, NO STEERING.  LUCKILY TRAFFIC WAS MOVING EACH TIME.  AFTER APPROXIMATELY A CITY BLOCK THE CAR RESTARTS.  DEALER TESTED THE CAR AND COULD NOT REPLICATE THE PROBLEM AFTER DRIVING IT 20 MILES WITH A COMPUTER CONNECTED.  I FEEL THIS CAN BE LIFE THREATENING AND SHOULD BE INVESTIGATED BEFORE THE INEVITABLE HAPPENS.  I HAVE 2 SMALL CHILDREN AND MY WIFE WITH ME MOST OF THE TIME.  THEY RECOMMEND DRIVING IT TO SEE IF IT HAPPENS AGAIN.  I'M NO LONGER COMFORTABLE DRIVING THIS VEHICLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11061520,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2018","dateComplaintFiled":"01/09/2018","vin":"3C4NJDBBXHT","components":"UNKNOWN OR OTHER","summary":"JEEP'S UCONNECT SYSTEM HAS, ON THREE OCCASIONS, NOT RECOGNIZED MY VOICE FOR CALLING AN EXISTING PHONE CONTACT.  IN PLACE OF CANCELING, OR ASKING FOR A MANUAL SELECTION ON THE SCREEN, UCONNECT DEFAULTS TO CALLING 9-1-1 EMERGENCY SERVICES.  THIS PLACES ME IN AN AWKWARD POSITION, TIES UP ESSENTIAL EMERGENCY SERVICE RESOURCES, AND IS EMBARRASSING.  I HAVE EVEN CHANGED THE NAMES IN MY PHONE TO AVOID ANY SORT OF CONFUSION.  SINCE SEPTEMBER 2017, THIS HAS OCCURRED THREE TIMES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11056529,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2017","dateComplaintFiled":"12/26/2017","vin":"3C4NJDDB6HT","components":"ELECTRICAL SYSTEM","summary":"ISSUE RELATED TO RECALL T70 CONTINUES AFTER UPDATE AND TESTING. DASH WILL PROPERLY DIM IF THE CAR IS TURNED ON AT NIGHT. HOWEVER, IF THE CAR IS ON AND I OPEN MY DOOR, TEMPORARILY TURN ON CABIN LIGHTS, OR DRIVE TEMPORARILY IN BRIGHT ENVIRONMENT (EG. TUNNEL), MY DASH WILL BECOME BRIGHT AND STAY BRIGHT. THIS HAS ALREADY BEEN IDENTIFIED AS VIOLATION OF FEDERAL SAFETY REGULATIONS WITH RECALL T70 OR 17V-740","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11055962,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2017","dateComplaintFiled":"12/21/2017","vin":"3C4NJDDB4HT","components":"FUEL/PROPULSION SYSTEM","summary":"NOZZLE AT FUEL PUMP WAS STUCK INSIDE THE GAS CAP AND TANK.  BOTH FUEL STATION STAFF & I ATTEMPTED TO REMOVE THE NOZZLE FROM THE GAS TANK BUT IT WOULD NOT COME OUT.  WE HAD TO USE A PIECE OF METAL TO PRY OUT THE NOZZLE.  THERE IS A METAL NOTCH ON THE GAS NOZZLE THAT ONCE INSERTED BECOMES LODGED ON THE INNER LIP OF THE GAS CAP AND YOU CANNOT REMOVE IT.  THIS IS A SERIOUS DEFECT IN THE GAS TANK DESIGN AND COULD CAUSE SAFETY ISSUE ESPECIALLY IF THE GAS NOZZLE CONTINUES TO PUMP GAS AND THE TANK IS FULL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11053582,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2017","dateComplaintFiled":"12/08/2017","vin":"3C4NJDDB6HT","components":"ELECTRICAL SYSTEM","summary":"MY CAR IS HAVING THE EXACT ISSUE DESCRIBED BY INVESTIGATION/RECALL 17V740000. HOWEVER, I AM NOT INCLUDED IN THE RECALL. POTENTIALLY THE RECALL IS NOT INCLUDING ALL AFFECTED CARS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11052882,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2017","dateComplaintFiled":"12/06/2017","vin":"3C4NJDDB8HT","components":"EXTERIOR LIGHTING","summary":"PURCHASED FIRST DEFECTIVE VEHICLE ON 9-29-17, RECEIVED REPLACEMENT ON 10-7-17, DISCOVERED THE DASH LIGHTS WOULD NOT DIM AT NIGHT. THE DEALERSHIP HAS BEEN HOLDING THE CAR WAITING FOR A SOLUTION FROM CHRYSLER EVER SINCE. THEY WERE SCHEDULED TO REPLACE THE DEFECTIVE MODULE ON 11-22-17 BUT ISSUED THE RECALL ON 11-21-17. I STILL HAVE NOT BEEN GIVEN A REPAIR DATE ON A NEW VEHICLE THAT I HAVE OWNED FOR 2 MONTHS AND HAD AT HOME BUT FOR 12 DAYS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11033267,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2017","dateComplaintFiled":"10/13/2017","vin":"3C4NJCAB3HT","components":"PARKING BRAKE,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 20-25 MPH, THE EMERGENCY BRAKE ERRONEOUSLY SELF ACTIVATED ABRUPTLY AND STOPPED THE VEHICLE. IN ADDITION, THE ELECTRICAL SYSTEM MALFUNCTIONED AND CAUSED THE INSTRUMENT GAUGES TO STOP OPERATING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PUTNAM JEEP/CHRYSLER IN BURLINGAME, CA WHO INDICATED THAT THE FAILURES WERE DUE TO A COMPUTER SOFTWARE UPDATE ISSUE. THE COMPUTER SOFTWARE WAS UPDATED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11030248,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2017","dateComplaintFiled":"09/27/2017","vin":"3C4NJDDB6HT","components":"INTERIOR LIGHTING","summary":"DASH AND UCONNECT SCREEN WILL NOT PROPERLY DIM IN CERTAIN SITUATIONS. MOST NOTABLY, IF YOU TURN ON THE CAR DURING THE DAY AND DRIVE INTO THE NIGHT, THE HEADLIGHTS WILL TURN ON, BUT THE DASH AND SCREEN WILL NOT DIM. IF YOU TURN ON THE CAR WHILE IT IS DARK OUT, DASH WILL PROPERLY DIM. THERE SEEM TO BE ADDITIONAL SCENARIOS THAT INTERFERE WITH DASH DIMMING, SUCH AS OPENING A DOOR WHILE CAR IS ON AND TURNING ON OVERHEAD LIGHTING.  DIFFICULT TO FOCUS ON ROAD AHEAD WHEN BRIGHT DASH AND SCREEN IS GLARING IN YOUR FACE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11022973,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2017","dateComplaintFiled":"09/13/2017","vin":"3C4NJCBB3HT","components":"UNKNOWN OR OTHER","summary":"OWNERS MANUAL SHOWS REVERSED POLARITY ON BATTERY TERMINALS IN THE JUMP STARTING PROCEDURE SECTION.  CHRYSLER HAS A RECALL (T46) OUT FOR THE CORRECTED MANUAL FOR VEHICLES BUILT THROUGH  APRIL 28, 2017, MY CAR WAS BUILT ON APRIL 29, 2017 AND HAS THE INCORRECT MANUAL BUT CHRYSLER REFUSES TO PROVIDE A CORRECT ONE, SAYING I'M NOT PART OF THE RECALL.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11020436,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2017","dateComplaintFiled":"08/29/2017","vin":"3C4NJCBB4HT","components":"ENGINE","summary":"THREE  TIMES NOW THE AUTO/START STOP FEATURE HAS FAILED TO RESTART THE VEHICLE AFTER IT HAS AUTOMATICALLY SHUT OFF.  WHEN LIFTING MY FOOT OFF THE BRAKE PEDAL, THE VEHICLE HASN'T RESTARTED.  ONCE I WAS IN THE MIDDLE OF TRAFFIC, WAITING TO TURN LEFT AGAINST ONCOMING TRAFFIC, SO IT WAS A DANGEROUS SITUATION.  IT TOOK 15 SECONDS OR SO BEFORE I COULD RESTART IT AFTER PLACING THE VEHICLE IN PARK.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11019860,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2017","dateComplaintFiled":"08/26/2017","vin":"3C4NJDAB4HT","components":"POWER TRAIN,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11011582,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2017","dateComplaintFiled":"07/30/2017","vin":"3C4NJDAB4HT","components":"POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"JEEP IS BRAND NEW, HAS 1700 MILES ON IT. WITHOUT WARNING, HEAT TURNS ON FULL SPEED OUT THE VENTS, CAN NOT TURN OFF, TURN SIGNALS DO NOT WORK, REAR CAMERA AND PARK ASSIST DISABLED, 4 WHEEL DRIVE INOPERABLE, INSTRUMENT CLUSTER INOPERABLE, RADIO INOPERABLE. OUT DOOR TEMPERATURE READS 3 DASHES.  HAZARD LIGHTS INOPERABLE. ODOMETER FLASHING. PROBLEM WILL GO AWAY FOR 30 SECONDS, THAN COMES RIGHT BACK.  CHECK ENGINE LIGHT ON, BLOWER FAN AND BLEND DOOR CODES.  THIS HAPPENS WHILE VEHICLE IS IN MOTION. REGARDLESS OF WHEN AND WHERE.  ODOR OF BURNING ELECTRICAL/WIRES CAME OUT OF VENTS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":11005817,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2017","dateComplaintFiled":"07/17/2017","vin":"3C4NJDDB9HT","components":"ELECTRICAL SYSTEM,ENGINE","summary":"HAD CAR 3 WEEKS 214 MILES, WHEN STARTING VEHICLE -CHECK ENGINE LIGHT CAME ON.  DEALER  STATES COMPUTER CONTROL MODULE MALFUNCTION , NOW 31 DAYS LATER NO FIX CHRYSLER HAS DETERMINED CAR TO BE DECLARED A LEMON.  DEALER STATES CAN BE 4 WEEKS BEFORE REPLACEMENT VEHICLE. DEALER HAS TREATED US WELL, BEEN IN A LOANER FOR THE 31 DAYS WILL HAVE LOANER UNTIL NEW VEHICLE OBTAINED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10993487,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2017","dateComplaintFiled":"06/06/2017","vin":"3C4NJCBBXHT","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT PURCHASED THE VEHICLE BRAND NEW ON MAY 13, 2017. THE CONTACT WAS NOT MADE AWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN) UNTIL THE MONDAY AFTER PURCHASING THE VEHICLE. WHEN THE CONTACT INQUIRED AS TO WHY THE NORTHWEST CHRYSLER JEEP DODGE DEALER SOLD HIM A BRAND NEW VEHICLE WITH AN OPEN RECALL, THE CONTACT WAS INFORMED THAT THE RECALL WAS A PRE-NOTICE AND THEY WOULD RECEIVE PARTS FOR A RECALL AT A LATER DATE. THE MANUFACTURER WAS NOTIFIED OF THE NON-COMPLIANCE AND STATED THAT THEY COULD NOT DO ANYTHING REGARDING THE DEALER. THE CONTACT REFERENCED MOTOR VEHICLE ACT 49 U.S CODE 30120, WHICH STATED THAT THE DEALER HAD TO REMEDY THE VEHICLE PRIOR TO DELIVERY  THE CONTACT HAD NOT EXPERIENCED A FAILURE.  UPDATED 08/08/17*LJ    *CN","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]},{"odiNumber":10979203,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2017","dateComplaintFiled":"04/19/2017","vin":"1C4NJDEB2HD","components":"UNKNOWN OR OTHER","summary":"MY WIFE DROVE HOME FROM WORK PARKED CAR IN DRIVEWAY 3 HOURS LATER HAD TO BRING MY DAUGHTER TO WORK AND WINDOW WAS CRACKED FROM BOTTOM UP ABOUT 10 INCHES IN CENTER OF WINDOW WE ALSO FOUND OUT ANOTHER PERSON WHO BOUGHT A 2017 COMPASS HAD WINDOW CRACK HAVING A HARD TIME GETTING DEALER TO FIX WINDOW WE BOUGHT VEHICLE 6 WEEKS AGO IT SHOULD BE COVERED UNDER WARRANTY DEALER SHIP TOOK PICTURES ON APRIL 18 2017.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]}]}