{"count":512,"message":"Results returned successfully","results":[{"odiNumber":11747370,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2026","dateComplaintFiled":"06/30/2026","vin":"kndjt2a66c7","components":"SERVICE BRAKES","summary":"The brake lines on my car failed. I had to use the parking brake to get the car to stop. Typically, a brake failure leaves you with partial braking power, however, I had no brakes whatsoever. Upon inspection, it appears that all the brake lines failed in the same area, where the brakes are over the gas tank. For them all to fail at the same time in an area that is not accessible seems like the this must be prone to corrosion. Note that I regularly wash the car with undercarriage wash in the winters, as they salt extensively around here. I was going to sell the car, and the brakes failed on the test-drive. They had been working immediately before the test drive, as i had driven it around to make sure everything was in working order.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11744927,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2026","dateComplaintFiled":"06/18/2026","vin":"KNDJT2A64C7","components":"STEERING,EXTERIOR LIGHTING","summary":"When I turn my steering wheel left or right there is a very large margin before the tires turn it rattles back and forth back and forth as I'm driving down the street no control for at least three degrees and either direction, also my front of the vehicle turn signals pop out and fall out to the road and I would drive with no turn signals on the front of my vehicle?","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11737340,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2026","dateComplaintFiled":"05/12/2026","vin":"KNDJT2A55C7","components":"ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated that while driving at 60 MPH, the vehicle unexpectedly stalled and failed to accelerate with the low oil warning light illuminated. The contact stated that the failure occurred after the contact\u2019s spouse had added oil to the vehicle. The vehicle was able to restart, and additional oil had to be delivered to the contact to refill the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to have the vehicle diagnosed by a dealer for further assistance. The approximate failure mileage was 84,213.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11728857,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2025","dateComplaintFiled":"04/02/2026","vin":"","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,STRUCTURE","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11724549,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2026","dateComplaintFiled":"03/16/2026","vin":"KNDJT2A50C7","components":"ENGINE","summary":"Check engine light came on. Car starts to shutter upon acceleration as well when its idling. Changed spark plugs 3 times since Jan 2025 and coils twice. Code for engine misfire in cylinder 3. Also have to add oil every 2 weeks.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11714892,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2026","dateComplaintFiled":"02/02/2026","vin":"Kndjt2a68c7","components":"STEERING","summary":"I have a used kia soul 2012 which I bought 3 years ago. It's steering column has started making strange clicking noises when I turn the wheel left and right. I went to KIA dealership, they inspected the steering column and said it's gonna cost me $1200. They said it's not covered under \"recall\" policy. I don't have the money to fix it and I drive Uber every day. This problem can cause accident or collision if the wheel column stops working on the road.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11711934,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2025","dateComplaintFiled":"01/19/2026","vin":"KNDJT2A58C7","components":"ENGINE","summary":"On Oct. 14, 2025, this vehicle experienced a sudden catastrophic engine failure while driving approx. 70 mph on a highway. While in the passing lane, the vehicle began to lose power, shake, and wouldn\u2019t accelerate. The check engine light came on just moments before a loud explosive noise came from the engine, and a burning smell came through the vents - the engine completely shut down. This failure occurred with other vehicles on the roadway, creating a serious safety risk. I was forced to quickly maneuver the disabled vehicle across multiple lanes of traffic to reach the right shoulder, where I called for roadside assistance. The vehicle was inoperable from that point forward, it would not turn on, and was towed from the scene. There were no warning signs prior to this event. The vehicle had been operating normally before the incident - I had recently checked the oil levels, there were no warning lights, no drivability issues, and no known mechanical problems before the sudden failure. This led me to find the vehicle was subject to an open safety recall addressing engine damage consistent with this failure; NHTSA Recall 19V120000. On Oct. 27th, the vehicle was towed to an authorized Kia dealership in Prescott Valley, AZ for recall inspection. The dealership advised the connecting rods failed and blew 3 holes through the engine block, confirming catastrophic internal engine damage. The manufacturer required a recall-related software update be performed before reviewing the engine failure under the recall. The software update was completed in Nov., but the manufacturer later declined to repair or replace the engine. Kia Corp. refuses to address the safety recall entirely, and instead repeatedly mischaracterizes the issue as a warranty matter - they are unwilling to provide a written explanation of how the failure falls outside the scope of the safety recall 19V120000, despite the failure matching the recall\u2019s described defect & consequences.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11710763,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"01/13/2026","vin":"KNDJT2A64C7","components":"STEERING","summary":"I am submitting this complaint regarding a known defect with the steering wheel coupler in my 2012 Kia vehicle. The steering coupler is a component that has been subject to recall concerns due to premature wear. When this part becomes worn, it can result in looseness or failure in the steering system, creating a serious safety risk for the driver and others on the road. Despite this being a known and widely reported defect, Kia has not adequately addressed the issue for all affected vehicles. Instead, owners are being charged significant out-of-pocket costs to replace a part that is defective by design and poses a safety hazard. I believe Kia should be required to fully acknowledge this defect and provide repairs or replacement of the steering coupler at no cost to consumers. Charging customers to correct a known safety-related defect is inappropriate and places an unfair financial burden on vehicle owners while leaving a critical safety issue unresolved.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11709889,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2025","dateComplaintFiled":"01/09/2026","vin":" KNDJT2A61C","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"On 12/ 22/ 2025 I went to start the 2012 KIA Soul and it would act like it would start but, it would not turn over. Battery was fine checked it. Let it set a moment and tried it again would not start. Called a wrecker and towed it in. The service guy tried and couldn't get it to start either. He ran a diagnostic on it, there were not type of codes, no check engine light nothing. He had it for until 1/5/2026 and when they went to check it it started right up. They drove it for 20 miles to check to see if it would cut off while driving, it didn't. It starts now but for how long. Here's the strange thing, I drove it 20 minutes away and I noticed that the counter for when You fill up with gas states how many miles you have left to go before fill up was counting UP not DOWN. So I think it could be the computer or electrical, I thought it was the fuel pump at first. Still no warning signals nothing.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11706152,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"12/19/2025","vin":"KNDJT2A54C7","components":"STEERING","summary":"Steering is slightly loose and thumps when turned to the right.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11702657,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2025","dateComplaintFiled":"12/03/2025","vin":"KNDJT2A65C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, and the contact was informed that parts needed to be ordered for the repair. The contact stated that the parts were ordered two months ago; however, the contact was informed that the parts were still not available. The contact stated that the recall summary stated there was a possibility of the vehicle catching on fire, and the contact stated that the repair urgently needed to be performed. The manufacturer was not contacted. The contact had not experienced a failure.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11702167,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2025","dateComplaintFiled":"12/01/2025","vin":"KNDJT2A57C7","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE","summary":"I bought the car 2 yrs ago come April and it's had nothing but issues. I've had one recall did which was the knock sensor however now the check engine is on and it's smelling like rubber my brakes are wearing like an eraser and my engine just feels sluggish. The code is p0420 which from what I understand is a catlic converter and I read online there is a recall for that with kia . I've spent a lot more than what I paid for the car not even 2 yrs ago and every place i take it has a new opinion and none of those have any connections with the code so I need help","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11700888,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2025","dateComplaintFiled":"11/21/2025","vin":"KNDJT2A53C7","components":"ENGINE","summary":"P1326 code followed by loss of power (limp mode) followed by multiple misfires and loss of compression in cylinder 2. Loss of power going up a hill on interstate with a full car one under age 10. Dealer and firestone states no compression in cylinder 2 and says needs engine.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11697452,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2025","dateComplaintFiled":"11/04/2025","vin":"KNDJT2A66C7","components":"STEERING,WHEELS","summary":"Steering makes a clicking noise and will pull either direction while driving straight. I took it to the dealership and they want me to pay for the repair. They state that the problem is the steering coupler. To me this is a safety issue, they said my warranty is expired so they wont cover the cost. I am afraid to drive it. It is also making my tires wear to fast and they are new.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11695651,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2025","dateComplaintFiled":"10/26/2025","vin":"KNDJT2A5XC7","components":"STEERING","summary":"I have self diagnosed the problem thus far. The issue is with a severe hesitation in the steering wheel..it started 3 days ago and is getting worse. I feel as though I will lose complete control of my vehicle at any time. I am scared to death to drive my car. I will contact my dealership in the morning for a professional diagnosis. Praying this is covered by extended warranty as I have no money for an expensive repair. My dealership is 25 miles away and I'm terrified to drive it that far..if the steering fails, it will be a complete catastrophe.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11693344,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2025","dateComplaintFiled":"10/14/2025","vin":"KNDJT2A67C7","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, and the contact informed the dealer of an attempted theft of the vehicle and that the ignition was damaged. The dealer informed the contact that the repair could not be performed. In addition, the contact stated that the dealer had not inspected the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11692488,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2025","dateComplaintFiled":"10/10/2025","vin":"","components":"STEERING,ELECTRICAL SYSTEM","summary":"The contact owns a 2012 Kia Soul. The contact stated that while reversing and parking the vehicle, the steering wheel malfunctioned and became difficult to turn, and the driver was unable to control the direction of the vehicle, causing the rear passenger side wheel to strike the curb. The vehicle was taken to the local dealer, who diagnosed that the steering failure was due to a faulty ignition key. The keys were replaced, but later the vehicle failed to start. The vehicle was towed to the dealer, who indicated that the keys needed to be reprogrammed. The keys were reprogrammed. Later, while at the dealer the steering wheel failure reoccurred. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 45,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11689749,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2025","dateComplaintFiled":"09/25/2025","vin":"KNDJT2A69C7","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM","summary":"The contact's son owned a 2012 Kia Soul. The contact stated that while the vehicle was parked in the driveway, the contact's daughter-in-law looked through the glass door of the residence and noticed that the vehicle had caught on fire. The contact stated that the fire started from underneath the hood. The contact stated that the entire vehicle had burned significantly. The fire was extinguished by fire department, and the fire department filed a report. The contact stated that he resided in a lot for RVs converted into permanent residences. The contact stated that the contact's residence and a neighbor's residence sustained heat damage from the vehicle fire, and the side of the contact's residence melted. The contact's deck also caught on fire, and the fire was extinguished by fire department. The vehicle was totaled. The vehicle remained at the residence. There was no injury sustained. A police report was filed but the police report information was not available. The dealer was not contacted. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V652(Service Brakes, Hydraulic), which the contact related to the failure. The contact stated that the recall notice had not been received. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11688776,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2025","dateComplaintFiled":"09/21/2025","vin":"KNDJT2A61C7","components":"STEERING,POWER TRAIN","summary":"In March 2023 I reported my keys stolen by a tow truck driver and in March 2025 I discovered my auto registration documents was forged by the auto dealer. The time In August 2024 my ID was stolen and because of slander HPD refused to investigate. All of this was followed by more violence against me and I decided to move to another state. I believe my car has been tampered with as the reasons for the theft of the keys which have been replaced three times. Now I am having problems with the gear shifting. I believe someone is trying to slander me as a person with dementia to stop me from driving disrupting my life. No pictures of the harassment I have received but I have tried to take notes of certain events. My previous vehicle was Kia Soul also, a newer model but it was totaled by a Nigerian attorney\u2019s son when the whole family was in the car. The police officer who wrote the crash report , the prosecuting attorney and my attorney and judge I believe were all paid off so that the son could walk free without penalties for hurting me and totaling my vehicle. I believe this harassment has gone too far and is actually threatening my life and others by being allowed to continue harassing me and cause damage to my vehicle. I need direction on how to take care of of this issue as why I have contacted NHTSA. I also believe this is age related discrimination issue with strong attempts to stop me from driving although I have an excellent record in three states with one traffic ticket. My recent oil change was an unpleasant event because the technician refused to do a battery replacement and allowed me to drive away in that condition although I explained earlier, I needed my car checked completely so safely to drive A trip out of town. I had to return to the repair shop and speak to the manager and get my car serviced again with a new battery. I hope you can direct me on how to resolve this issue to drive safely without harassment and personal property violations.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11687259,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/15/2025","vin":"KNDJT2A63C7","components":"STRUCTURE","summary":"I was driving on the highway when I heard a whistle. When I arrived at my destination, I was surprised to see that the front driver\u2019s side windshield trim panel was missing and flew off when I was driving. Earlier, I had a similar issue with the front passenger side trim panel. I reported these safety concerns to Kia on 9/2. I received a standard form letter on 9/4 (copied below). I was surprised by Kia\u2019s response because I think parts flying off during typical driving use is more than standard repair and is a safety concern for all of us who travel on our roads. I\u2019m reporting to you because I care about safety as both a driver and a passenger. I attached the photos I took and sent to Kia. \u2014- Thank you for contacting Kia Customer Care. We\u2019re sorry to hear about the concern with your Kia. The standard Limited Basic Warranty for your vehicle has expired (5 years/60,000 miles whichever comes first.). As such, any repairs recommended outside of warranty coverage, or not included in an applicable campaign, would be the responsibility of the vehicle\u2019s owner. If you have any additional questions or need further assistance, please don\u2019t hesitate to call us at 800-333-4542 (option 2, then 5) and provide your case number. Sincerely, Kia America","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11685336,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"09/05/2025","vin":"KNDJT2A6XC7","components":"STEERING","summary":"premature wear of the motor-driven power steering (MDPS) flexible coupling. This wear causes a \"knock\" or \"clunk\" noise when turning the steering wheel, especially at a stop, and may be accompanied by a tight or loose steering feel.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11683497,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2025","dateComplaintFiled":"08/27/2025","vin":"KNDJT2A6XC7","components":"ELECTRICAL SYSTEM","summary":"I had some work done on the drive train of my car by a local mechanic. When I picked up the car, the Brake light and the Low Tire light were on. I asked the mechanic to see about getting them turned off. He came to me a bit later, said they tried to replace a fuse connected to these sensors, and the fuse blew out a small flame when they tried to start the car. He looked it up and discovered there was a recall on this very fuse from Kia (I never received a notice), and he had the car towed to the local dealership. They are refusing to correct the issue because they said he messed it up, and therefore they are not liable. They are wanting to charge me several thousand dollars to fix the problem. This seems completely insane because were it not for their faulty equipment, none of this would have happened. They are also refusing to perform a recall on the ABS system, claiming that someone has previously worked on it. Unless they did it before I bought the car in 2017, no one has worked on the ABS system. Again, they are trying to charge me $2000+ to fix this issue on top of the other.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11674032,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"07/16/2025","vin":"KNDJT2A69C7","components":"SUSPENSION","summary":"The contact owns a 2012 Kia Soul. The contact stated that while driving and turning, there was an abnormal metal-on-metal sound coming from near the wheels. The vehicle was taken to an independent mechanic who diagnosed that the driver's side wheel bearing, and axle had failed. The vehicle was repaired; however, the failure recurred. The contact stated that there was a loud metal-to-metal sound coming from the vehicle. The vehicle was taken back to the independent mechanic; however, no cause for the failure was found. The contact stated that the mechanic was using a crowbar on the vehicle. The contact took the vehicle to another independent mechanic and was informed that the CV axle was fractured. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11671409,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2025","dateComplaintFiled":"07/06/2025","vin":"KNDJT2A55C7","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"While driving KIA 2012: It will suddenly quit running while driving. Loss of control of steering. Loss of electrical controls, ie: brake lights, head lights & all electrical devices. Dangerous to drive.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11670995,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2025","dateComplaintFiled":"07/03/2025","vin":"KNDJT2A68C7","components":"STEERING,ELECTRICAL SYSTEM,STRUCTURE","summary":"The contact owns a 2012 Kia Soul. The contact stated that the vehicle was repaired under NHTSA ID Number: 10247553 (Steering, Structure, Electrical System), and the vehicle intermittently failed to start. While driving at various speeds and while the vehicle was idling, the vehicle jerked and shut off unintendedly. The contact stated that the failure was intermittent; however, the failure mostly occurred while the radio or A/C was in use. The vehicle was not taken to the dealer. The contact used a diagnostic machine and retrieved a code for a failure with the ignition, and that an unknown software update was needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11667624,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2025","dateComplaintFiled":"06/18/2025","vin":"KNDJT2A64C7","components":"TRACTION CONTROL SYSTEM","summary":"The contact owns a 2012 Kia Soul. The contact stated that while operating the vehicle, the traction control warning light was continuously flashing on and off. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 189,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11661640,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2012","dateComplaintFiled":"05/17/2025","vin":"KNDJT2A55C7","components":"ENGINE","summary":"The engine has gunk in the motor. Can not clean it. Uses oil. Noise from the engine.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11653250,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2025","dateComplaintFiled":"04/07/2025","vin":"KNDJT2A51C7","components":"SERVICE BRAKES, HYDRAULIC,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); however, the dealer informed the contact that the vehicle was no longer under the Extended Warranty. The manufacturer sent the contact the information for a Class Action Lawsuit. The contact stated while driving at various speeds, the vehicle stalled. There were no warning lights illuminated. The contact drove the vehicle to empty and refilled with premium gasoline. The contact stated that while driving on the highway at an undisclosed speed, the vehicle failed to respond as needed. The contact pulled over to the side of the road. The contact was informed that the engine had thrown a rod. The vehicle was towed to an independent mechanic and the contact was informed of the recall. The vehicle was towed to the dealer, and the dealer informed the contact the vehicle was no longer under the extended warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and sent the contact the Class Action Lawsuit paperwork to fill out. The failure mileage was approximately 161,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11647818,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2025","dateComplaintFiled":"03/12/2025","vin":"KNDJT2A62C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"We have tried multiple times to obtain information on this recall. My husband was finally told we must travel over 240 miles for this procedure. This would include two separate trips to Eugene. The first trip for the diagnosis and the second trip for the remedy \"if it needs it\". Every person at the dealership told my husband a different story and he finally gave up. We are older and we do not travel anymore. We do not have the internet. I am hoping you can help in some way. This is a huge inconvenience, not to mention the cost of gas. Any help would be appreciated.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11647024,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2025","dateComplaintFiled":"03/07/2025","vin":null,"components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); the VIN was included, parts were not yet available, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11639106,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2025","dateComplaintFiled":"01/28/2025","vin":"KNDJT2A65C7","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE","summary":"Was stalling, would loose power, now will not start. Found a recall ( engine and engine cooling: exhaust system: emission control: catalytic converter # 19v120000.) same problems. Towed to local kia, they say not under recall list. This recall is only for engine size 1.6. My engine is a 2.0. But they said catalytic converter needs replaced. Although car is aged only has about 55,000 miles. Catalytic converter should not be an issue. I believe the 2.0 engine needs to be added to the recall list.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11629326,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2024","dateComplaintFiled":"12/06/2024","vin":"KNDJT2A67C7","components":"STEERING","summary":"The attached MDPS Flexible Coupling warranty announcement identifies \"noise when turning the steering wheel\" and later \"especially when stopped\" as the concern for which KIA would authorize a repair within warranty. The same is in the attached Technical Service Bulletin posted to your Site. Identifying noise as the concern is deceptive, the noise arises from the fact that there is loss of synchony between the steering wheel and the steering. So, while while the car is in motion and the steering wheel is held steady, the wheels and steering turn somewhat in reaction to the road surface, at times alarmingly. I first became aware of this several weeks ago but am told by another driver(my child) that it's been happening for a while. My mechanic was aware of the issue and thought there was a related recall (which proved wrong), but still suggested I seek repair at KIAs responsibility as a safety concern. After having contacted KIA Customer Service, I scheduled recall service (unelated items) with a KIA dealer and added discussion of the steering to the visit (11.25.24) through Kia Customer Service. In the course of that visit, the dealer indicated that the MDPS would continue to deteriorate and could result in the steering locking up and offered to repair at my cost. At that same time, I was on the phone with KIA seeking their responsibility and I declined the dealer's offer. Today I received an unsolicited telephone call from Kia (Jen-Escalated Case Representative 520.274.1098.) The purpose was to inform me that because I declined the dealer's offer to repair at my cost, any harm that might come from the defect is my responsibililty. Presumably, owner assumption of responsibilty is behind warranty announcement's instructing the recipient to provide the notice to new owner(s) in the event of ownership transfer. Please review this MDPS defect for consideration for safety recall. Kia knows that noise is not the concern. I am glad to allow your inspection.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11628644,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2024","dateComplaintFiled":"12/03/2024","vin":"KNDJT2A57C7","components":"SERVICE BRAKES, HYDRAULIC,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving 35 MPH, the vehicle started shaking abnormally, with the oil and check engine warning lights illuminated. The contact drove back to the residence and inspected the vehicle and became aware that oil was leaking underneath the vehicle. The contact raised the hood and noticed that there was oil all over the engine compartment and the dipstick had blown off. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that there was a misfire in cylinder #2 and the engine and battery needed to be replaced. The contact referenced NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) as a possible cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 143,449.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11626944,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2024","dateComplaintFiled":"11/22/2024","vin":"KNDJT2A55C7","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Took car in for recall SC176 and was told by Taylor Kia in Lima, Oh that what was happ wasn't throwing a code. Said they fixed the knock sensor and that if it is that problem it would go off and they could check it again. My car ran worse than before getting it back. What is happening to my engine is exactly what is detailed in the recall. I drove home 35 minutes shacking and knocking the whole time and no engine light? You can hear the rod knocking in my engine. Exactly how it is explained in the recall. So, now I'm stuck with an engine that going to be ruined when the rod does flys out. Hopefully not harming me or anyone else. This is ludicrous and poor work done.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11615417,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2024","dateComplaintFiled":"09/19/2024","vin":"KNDJT2A54C7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving at an undisclosed speed, the contact heard an abnormal chain rattling sound. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the failure was due to the unrepaired recall of NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling). The contact stated that the recall notification was never received. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 135,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11614504,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"09/13/2024","vin":"KNDJT2A61C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11610164,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2024","dateComplaintFiled":"08/22/2024","vin":"KNDJT2A51C7","components":"STRUCTURE,UNKNOWN OR OTHER,ENGINE","summary":"To Whom It May Concern, I need a Recall Letter send to me to get my 2012 Kia Soul repaired. My Catalytic Converter needs to be replace, and my engine is leaking oil and that will need to be replace, and the Pillars on the front of my car, on the right & left side, needs to be replace, they flew off my car while I was driving on [XXX]. I looked up the information on the computer, that the vehicle emission warranty extends beyond the manufacturer's. along with others emission control devices, Federal Law requires to replace a defective Catalytic Converter & Engine for up to 15 years or 150,000 miles, the miles on my car is 128, 684. I took my vehicle to get check by Brake World , on [XXX] they said I needed a CRankshaft Position Sensor & a new Catalytic Converter. I have the printed out receipt from Brake World. I did get my Crankshaft Position Sensor replace with a shop call ECONOMICAL AUTO CARE LLC. Do I get a refund for that, the price was 182.73, I got it done on [XXX}, I do have my receipt for that. I did take my vehicle to Kia Auto on 735 South Military Trial #C, West Palm Beach, Fl 33415, on [XXX]. I had a Recall Letter for the HECU, and the Dealer Al told me I needed my Catalytic Converter replace, but he did not put it on the receipt when I pick my car up & he did not let me know it was a recall on it, until I looked it up. My car was making a loud knocking noise & would cut off when I stopped at a red light and I had to keep on starting my car up every time and my vehicle would jerked and shake and the Engine Light comes on. So when I got the Catalytic Converter Sensor on it, the loud knocking noise stop, but the Engine Light stills comes on. But I still needs the Catalytic Converter replace on my car. So Please send me the Recall Letters for I can get my vehicle completed. Thank you & God Bless. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11606003,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2023","dateComplaintFiled":"08/01/2024","vin":"KNDJT2A65C7","components":"UNKNOWN OR OTHER","summary":"a few months after buying the car (the car was bought used), the \"check engine\" icon appeared on the instrument panel, I immediately went to the car workshop, the employee said after checking that he did not see any problems. the icon disappeared from the dashboard. after a while the icon reappeared on the instrument panel. after that, I received a recall letter from the car manufacturer Kia, which stated that the car had a defect that could cause the car to catch fire. after that I contacted the dealer with this letter, the dealer informed me on the day of the application that there were no spare parts, they needed to be ordered, I asked them to order spare parts for me and agreed to wait a month. after a month on the appointed day - I contacted the dealer, but they did not solve my problem, informing me that the Kia manufacturer did not send spare parts. After some time, I wrote a letter to the car manufacturer Kia, and received a reply. I was asked to describe the problem (I described the problem during the application, clearly indicated all the details, the time when I applied, the location of the dealership, the problems with which I applied). it has been more than three weeks since I sent the follow-up letter and I have not been contacted by any Kia representative. Currently, I do not have the opportunity to operate another car. Every time I use this car, I put myself and my passengers, as well as those around me, and other cars at risk. I believe that the car manufacturing company significantly exposes me to danger, it is under threat. please help to solve this problem with an unscrupulous car manufacturer.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11604542,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2024","dateComplaintFiled":"07/25/2024","vin":"KNDJT2A63C7","components":"ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated that while her daughter was driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact stated that her daughter was able to pull over, restart the vehicle, and drove back to her residence. The contact stated that the vehicle was no longer able to be started. The contact called a dealer who requested that the vehicle be towed to the dealer for diagnostic testing. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 135,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11603816,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"07/22/2024","vin":"KNDJT2A67C7","components":"STEERING","summary":"Steering wheel clunks and has \"PLAY\" when turning left and right. I consider this to be a problem if it gets worse, possible loss of steering completely. Have looked on internet and found this problem is talked about. There are no warning lights or lamps displayed.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11603216,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2024","dateComplaintFiled":"07/18/2024","vin":"KNDJT2A65C7","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I got the recall SC284AM - HECU FUSE REPLACEMENT Done. As soon as I started the engine at the Kia dealer thick smoke started coming out of the exhaust pipe. When I showed it to the dealer they said it has nothing to do with the fuse replacement. The car was perfectly fine before the fuse was replaced. To check out the reason for this the dealer is asking $300. It\u2019s definitely the result of the fuse replacement. Need help.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11598673,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2024","dateComplaintFiled":"07/03/2024","vin":"KNDJT2A65C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that an appointment could not be scheduled until September 2024. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact called the manufacturer, but the call was forwarded to an automated system. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11597540,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2024","dateComplaintFiled":"06/28/2024","vin":"KNDJT2A61C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owned a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and would like to be removed from the recall distribution list because she no longer owns the vehicle. The dealer and the manufacturer were not contacted.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11596578,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"06/25/2024","vin":"KNDJT2A6XC7","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"Vehicle first started to have issue with the blower motor relay, unknowingly at the time, that was the issue I had brought it to numerous mechanics, told it\u2019s my blower motor itself, then took it to Kia and was told it\u2019s not and they put my old one back in and didn\u2019t solve any issue, on my way home my check engine light came on, driving on the HWY at 70mph. I get off on my exit slow down to the speed of 40Mph stop at the red light and then my vehicle starts to stall, refused to go faster then 40mph and was fighting it, at 7rpms. Local shop said it was some sort of sensor, had another mechanic look at it and found that KIA hadn\u2019t put my Cars Computer back on my vehicle, so it was just flapping around, once he reconnected it the issue disappeared. Following this I have had a ticking engine for 2/3 years. Local mechanic said it was my Engine lifters, so we replaced all 18. The noise never stopped. I brought it back and was told I need a replacement engine the long block specifically, I couldn\u2019t afford to replace it, years later it\u2019s still making this noise at start up, in idel and when driving and becomes louder when I accelerate. I have had a hard time getting my vehicle to accelerate to HWY speeds at an efficient and safe level, having to use hazard lights. My car has had a gas fuel leak, repaired. I had to get a rental car. The blower motor relay has to be replaced every 3/4 months since it failed the first time years ago in order for my AC/heat to work, I\u2019m a single mother, who is disabled with a special needs child, and a very low fixed income, this is a major safety concern on top of the HECU recall, I have asked for a buy back or a refund or replacement vehicle and have been denied, or at least reimbursement for the costs associated. Kia is negligent and obviously doesn\u2019t seem to care whatsoever about their customers or their safety. If I could afford it I would sue them. Fire hazard, engine fire, stalling, ect.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11593671,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2024","dateComplaintFiled":"06/11/2024","vin":"KNDJT2A64C7","components":"SERVICE BRAKES, HYDRAULIC,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated while at a complete stop, the vehicle stalled. The contact stated that the failure also occurred while slowing down with the brake pedal depressed. The contact was able to restart the vehicle. The contact stated that the vehicle was experiencing unintended downshifts. Additionally, the vehicle hesitated to respond and was sluggish while driving and depressing the accelerator pedal. The local dealer was notified of the failure and informed the contact a diagnostic test needed to be performed and the repairs would be out-of-pocket. The vehicle was not diagnosed or repaired. The check engine, the electronic parking brake warning light, and several unknown warning lights were illuminated. Additionally, the contact became aware of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,746. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11593081,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2024","dateComplaintFiled":"06/07/2024","vin":"KNDJT2A67C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11588570,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"05/13/2024","vin":"KNDJT2A61C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving at undisclosed speeds, the vehicle lost motive power and stalled with an audible alarm. The vehicle was taken to an independent mechanic however, the cause of the failure was not yet determined. The contact stated that the failure recurred intermittently, and the interior lights were independently turning on. The manufacturer was not made aware of the failure. The contact received notification of NHTSA Campaign Number: 23V652000 (Service s Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 130,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11587631,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2024","dateComplaintFiled":"05/08/2024","vin":"KNDJT2A69C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11587215,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2023","dateComplaintFiled":"05/06/2024","vin":"KNDJT2A64C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated there was a burning odor inside the cabin of the vehicle. There were no warning lights illuminated. The contact stated that the battery had become completely drained from not driving the vehicle due to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 150,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11585871,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2024","dateComplaintFiled":"04/29/2024","vin":"KNDJT2A61C7","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving approximately 40 MPH, the contact attempted to accelerate; however, the vehicle failed to exceed 40 MPH before inadvertently decelerating to 20 MPH. There was no warning light illuminated. The vehicle was taken to a dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11585049,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2024","dateComplaintFiled":"04/24/2024","vin":"KNDJT2A69C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V65200 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11584442,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/22/2024","vin":"KNDJT2A68C7","components":"STEERING","summary":"No warning but the steering is shaking a going out on turns. It almost didn't turn properly in oncoming traffic with children in the car. Kia refused to fix the \"star flexible coupling\" from their recall: WTY013 or CHAO74Revision2 or the MDPS flex coupling replacement was not done by by Kia as the allowed owners get a free repair. We didn't get notice and now the Kia dealers refuse to fix this. Kia refuse to fix it or help. For the steering going out because the steering is shakey and is not stable, its unsafe, risky and my children are in the car. The repair notice was not received at the previous owner and we bought car and moved to FL. I want to complain that Kia will not honour its recall and fix this. I want to use Kia of Ft. Walton Beach, FL for the repair. Kia company has my case number [XXX] on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11582802,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2024","dateComplaintFiled":"04/13/2024","vin":"KNDJT2A51C7","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I was driving and my check engine code went on , I got it checked by autozone and it was for the catalytic converter. My car has since ran horribly, there feels like a lag in acceleration and it makes a hissing/air noise that comes from the catalytic converter it gets overheated and causes my car to go in limp mode and when I asked a mechanic friend they said it\u2019s very clogged which has caused me to park my car and not drive it because I was recommended to not drive it being in this condition then I was send a recall in email. It has one owner and we have kept up with maintenance very well.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11582500,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"04/12/2024","vin":"KNDJT2A54C7","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"So I purchased a 2012 Kia Soul A few months ago and since I got it the car has been having issues with accelerating the car delays to respond and I have had many closed calls specifically when entering a freeway the car losses power and I have to really press on the pedal for the vehicle to respond then the check engine light started to come on showing Code P0420 Catalyst operating below minimum threshold. I looked up online and all Kia souls starting from 2012 have a recall regarding the Catalyst converter and because of the issue my vehicle is having a weird rattling or knocking sound on the engine I looked up online and this is what I found Kia Motors America (Kia) is voluntarily recalling 2012\u20132016 Kia Soul vehicles with 1.6L Gasoline Direct Injection (GDI) engines due to high exhaust gas temperatures that may damage the catalytic converter. This could cause abnormal engine combustion, damage to pistons, and possibly failed piston connecting rod. Recall consequence Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. So at this point I\u2019m not felling safe driving this vehicle anymore and I need my vehicle because I need it for work and to move my family around and the worst thing is that all this is cutting back on my income because I purchased this car for Uber & Lyft rides but I can\u2019t do it I wouldn\u2019t want to put other peoples life in danger knowing that the vehicle isn\u2019t responding like it\u2019s supposed to so please I need assistance or guidance on what to do to get this situation resolved as soon as possible because I wasted all muy funds purchasing this vehicle and at this point I can\u2019t afford to pay someone to make any repairs my own vehicle pls don\u2019t disregard my situation I\u2019m out of options at this point thank you and have a great day Date 04-11-24 Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11582254,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2024","dateComplaintFiled":"04/10/2024","vin":"KNDJT2A51C7","components":"STEERING","summary":"My Kia Soul started having play in the steering and sounding clunky when driving. I took it in today to Jeff Eyler Kia on Mitchell Ave Cincinnati Ohio to do recalls and to check this out. They said I should replace the whole steering wheel. Online there are many complaints about this steering problem yet you have not made Kia to recall. It seems that it is a plastic part coupler yet the Kia dealer service is trying to get me to replace the whole column. What is being done about all these complaints. I see on the complaint website there has been 6 accidents and 2 deaths. Please do something.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11581300,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"04/05/2024","vin":"KNDJT2A67C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11580934,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2024","dateComplaintFiled":"04/03/2024","vin":"KNDJT2A6XC7","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"Despite being assured for years by KIA that my vehicle was not affected by this recall, I received a recall notice in DECEMBER 2023 for the HECU. Now it is April, and my vehicle still is not repaired because KIA STILL has not supplied the part required to fix this safety issue. Because of the high theft issue of my vehicle, I cannot park it outside and KIA is now telling me I cannot park the vehicle inside because of fire hazard. I have had to pay a higher insurance premium just to keep my car insured and have even been denied insurance by Farmers and Progressive. I am afraid to drive my car and how am I supposed to afford another car? Some dealers will not even consider the car as a trade in.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11580276,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2024","dateComplaintFiled":"03/31/2024","vin":"KNDJT2A67C7","components":"STEERING","summary":"Steering clicking, vibrations,","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11579228,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2024","dateComplaintFiled":"03/25/2024","vin":"KNDJT2A62C7","components":"ENGINE","summary":"Unknown","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11577313,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2024","dateComplaintFiled":"03/14/2024","vin":"KNDJT2A59C7","components":"ENGINE","summary":"I took my car to a local place to get the oil changed. The person would not touch anything with my car until I had it looked at by someone at the local Kia location. There was a knocking sound, which seems to get worse when accelerating, or going up hill. I get it to the local Kia location, and they take a look at it, said it was out of warranty, the engine was about to go out, and there was nothing they could do. They also stated, they were surprised that the engine hadn't already gone yet.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11576090,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"03/07/2024","vin":"KNDJT2A61C7","components":"STEERING","summary":"The steering flex coupler is worn down, making a loud clicking noise when the steering wheel is moved. The wheel shakes a lot when pressing the brake and the steering wheel begins to shake.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11575286,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"03/04/2024","vin":"KNDJT2A65C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure causing the HECU warning light to remain illuminated. The failure mileage was 109,000. VIN tool showed no open recalls.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11572424,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2024","dateComplaintFiled":"02/16/2024","vin":"KNDJT2A69C7","components":"SERVICE BRAKES, HYDRAULIC,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated that while driving at an undisclosed speed, she observed smoke emanating from the engine compartment and heard an abnormal grinding sound, after which the vehicle inadvertently lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and the VIN was included, but the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 68,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11571925,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"02/14/2024","vin":"KNDJT2A67C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11571939,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"02/14/2024","vin":"KNDJT2A59C7","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated that the vehicle was driven to a local dealer to have the vehicle checked due to recall, NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact was contacted by the dealer and was advised that the check engine warning light was illuminated and that the vehicle needed to be diagnosed. The contact stated that the vehicle was diagnosed and that the vehicle needed a BGC Fuel Induction service. The contact picked up the vehicle and was advised by the dealer to drive the vehicle for 100 miles and then return the vehicle to the dealer to inspect the vehicle. The contact stated that after picking up the vehicle, she was driving at approximately 30 MPH, when the vehicle started losing motive power. The contact stated that the check engine warning light illuminated. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond, and the vehicle decelerated to 5 MPH. The contact had the vehicle towed to the same dealer. The vehicle was diagnosed, and the dealer determined that the starter needed to be replaced. The vehicle was repaired. The contact stated that her daughter called the dealer to check on the repair status of the vehicle and was advised that the engine had seized and needed to be replaced. The manufacturer was informed of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11571701,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2024","dateComplaintFiled":"02/13/2024","vin":"KNDJT2A5XC7","components":"ENGINE","summary":"Transmission is going out. Valve and piston issues.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11569658,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"02/03/2024","vin":"KNDJT2A56C7","components":"STEERING","summary":"I noticed severe overreaction in steering column to any bumps in the road. Examples are: Jerking of Wheel, Loud Clunking Noises, Ticking Sound when Turning at Slow Speeds. My mechanic immediately said Steering Coupling needs replaced. I then researched on NHTSA website. I have one question: HOW MANY PEOPLE HAVE TO DIE BEFORE A RECALL IS MADE?","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11569306,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"02/01/2024","vin":"KNDJT2A64C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving at an undisclosed speed, the malfunction light illuminated. The vehicle was taken to an independent mechanic, who replaced the hydraulic control unit. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 87,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11568032,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2023","dateComplaintFiled":"01/26/2024","vin":"KNDJT2A68C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11563129,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2023","dateComplaintFiled":"01/02/2024","vin":"KNDJT2A57C7","components":"SERVICE BRAKES, HYDRAULIC,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle experienced unintended acceleration and then lost motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11562867,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2023","dateComplaintFiled":"12/31/2023","vin":"KNDJT2A52C7","components":"ENGINE","summary":"I saw a puff of smoke then the engine started knocking while I was driving, I had the car brought home and I called Joey Griffen dealership and they told me it will be a four month wait that I would have to come out of pocket $7000 to have it fixed, that's when I found out about the recall I should not be coming out of pocket for something totally out of my control I saw metal parts on the ground, the car started knocking a few seconds after seeing smoke under my hood, it literally came out of no where","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11562771,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2023","dateComplaintFiled":"12/30/2023","vin":"KNDJT2A56C7","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"My car died while driving it down the highway. And I couldn't get it drive. I had to have it towed.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11562547,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2023","dateComplaintFiled":"12/29/2023","vin":"KNDJT2A56C7","components":"SERVICE BRAKES, HYDRAULIC,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving at an undisclosed speed, the vehicle inadvertently decelerated and jerked. The check engine warning light was illuminated. Additionally, a burning odor was detected. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11562195,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2023","dateComplaintFiled":"12/27/2023","vin":"KNDJT2A60C7","components":"ENGINE","summary":"I have contacted KIA Corp. and advised them that my 2012 KIA Soul ! with 146,500 miles was consuming so much oil that the KIA dealership had to replace my engine for $5000 and that I had to pay it. Why won't KIA Corp reimburse me? It is under 150,000 miles. They advise me that they would pay a Good Will fee to me and never did !!! The KIA dealership always did my oil changes on time and have records of them. KIA Corp should reimburse me for a GOOD WILL FEE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11561833,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2023","dateComplaintFiled":"12/26/2023","vin":"KNDJT2A63C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11561508,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2023","dateComplaintFiled":"12/22/2023","vin":"KNDJT2A55C7","components":"STEERING","summary":"This involves the MDPS steering wheel coupler. Spoke with Kia care center 12/20/23 Amy said notice was sent to owners in 2019 I NEVER RECIEVED ANY NOTICE ABOUT EXTENDED WARRANTY. I HAVE A VERY LOUND CLUNKING NOISE IN MY STEERING WHEEL AND AFRAID TO DRIVE VEHICLE I HAVE OWED THIS VEHICLE SINCE 2016. Just purchased another vehicle in October 2023 because of the Kia problems. Kia is NOT going to fix the problem!! And i have another recall on the car so it is parked at my neighbors house for fear of it catching on fire!! I am paying for full coverage insurance on a vehicle i can't drive or sell!!","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11560308,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"12/15/2023","vin":"KNDJT2A59C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11558881,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2018","dateComplaintFiled":"12/07/2023","vin":"KNDJT2A61C7","components":"STEERING","summary":"Steering is very shakey when going over 55","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11558303,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2023","dateComplaintFiled":"12/04/2023","vin":"KNDJT2A52C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11557672,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"11/30/2023","vin":"KNDJT2A60C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the contact saw and smelled a smoke odor inside the cabin of the vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The VIN was included however, parts were not yet available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11557715,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"11/30/2023","vin":"KNDJT2A57C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11557778,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2023","dateComplaintFiled":"11/30/2023","vin":"KNDJT2A61C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 35 MPH, she detected a burning plastic odor. The contact pulled over and had the vehicle towed to a dealer. The dealer did not diagnose the vehicle and advised the contact that she could not leave the vehicle at the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 70,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11557416,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/13/2023","dateComplaintFiled":"11/29/2023","vin":"KNDJT2A57C7","components":"POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS","summary":"The contact owned a 2012 Kia Soul. The contact stated while stopped at an intersection, the vehicle independently accelerated while depressing the brake pedal. The contact steered the vehicle to the left in an attempt to stop the acceleration and repeatedly depressed the brake pedal. Due to the failure, the contact hit a curb, a sidewalk post, and finally, a retaining wall which stopped the vehicle. The sidewalk post was damaged due to the crash. The contact was unaware if any warning lights appeared on the instrument panel. The air bags did not deploy at any time during the failure. A woman was knocked over by the vehicle as a result of the failure. The woman sustained a cut to her right hand and suffered pain to the right side of her body. The woman was taken to the hospital by ambulance for treatment, her whereabouts remain unknown. The contact was treated at the scene by paramedics but did not need further medical assistance. A police report was filed. The vehicle was towed from the scene to an independent mechanic and was deemed a total loss. The manufacturer had yet to be notified of the failure. The failure mileage was 99,700.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11557426,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"11/29/2023","vin":"KNDJT2A64C7","components":"SERVICE BRAKES, HYDRAULIC,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated that while driving at an undisclosed speed, the vehicle briefly shuddered before returning to normal functionality. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic, but the dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 115,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11556989,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2022","dateComplaintFiled":"11/27/2023","vin":"KNDJT2A68C7","components":"STEERING","summary":"THE STEERING COLUMN MAKES A LOUD CLUNKING NOISE WHEN OPERATING THE VEHICLE. EVEN IN PARK WHEN YOU TURN THE WHEEL YOU HERE THE NOISE. WHEN DRIVING THERE IS A DEFINITE SHAKING NOISE ANDTHE WHEEL FEELS VERY LOOSE WHICH MAKES STEERING HARD TO CONTROL. I HAVE MADE AN APPOINTMENT AT THE DEALERSHIP TO BE INSPECTED AND ESTIMATE OF REPAIR. THE CAR HAS 43.798 ORIGINAL MILES. IT IS NOW ONLY DRIVEN TO KEEP THE BATTERY CHARGED. WE ARE EXPECTING A FULL EXPLANATION OF FROM KIA.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11556703,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"11/24/2023","vin":"KNDJT2A62C7","components":"STEERING","summary":"The steering coupler is worn on on my car. It causes the car to vibrate and a clunking sound to happen when driving. This is a common problem with Kias but isn't covered by a recall.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11556475,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2023","dateComplaintFiled":"11/22/2023","vin":"KNDJT2A59C7","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact's mother owns a 2012 Kia Soul. The contact's mother received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11554619,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"11/11/2023","vin":"KNDJT2A6XC7","components":"ENGINE","summary":"I was driving at night down a major highway when the car stopped dead. I towed it to a repair shop and they told me that the engine was completely gone. They informed me that there was a class actions case on Kias due to engine failure. I need my Kia to have the engine replaced and covered under this situation as it totally does not work anymore and from what I am told it is a catastrophic occurrence happening to many, many Kias. Who can I contact about getting this fixed?","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11554605,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2023","dateComplaintFiled":"11/10/2023","vin":"KNDJT2A63C7","components":"STEERING,UNKNOWN OR OTHER,ENGINE","summary":"The engines makes a weird chatter noise all the time","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11547738,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2023","dateComplaintFiled":"10/02/2023","vin":"KNDJT2A58C7","components":"SUSPENSION,ELECTRICAL SYSTEM,ENGINE","summary":"DRIVING DOWN THE HIGHWAY AT A SPEED OF 65MPH AND MY CAR JUST BEGAN TO IDLE AND SLOWED DOWN TO REDUCING SPEED QUICKLY. I COULD NOT GIVE IT ENOUGH ACCELERATION TO PICK UP SPEED. I PULLED OVER TO SHUT MY ENGINE CAR OFF. TURNED CAR BACK ON AND MY RPMS TO SHIFT TO 2ND GEAR WERE LOW. I HAD TO SHIFT MY GEARS QUICKLY TO BE ABLE TO DRIVE. SINCE THEN, MY ENGINE LIGHT IS BLINKING AND I CANNOT GO FASTER THAN 50MPH","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11547572,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2023","dateComplaintFiled":"10/01/2023","vin":"KNDJT2A55C7","components":"STEERING","summary":"The steering wheel began to shake violently at highway speed and when making turns. When stopped, the steering wheel make a clunking noise when moved from side to side. Mechanic said it was a worn flexible steering coupler in the steering wheel power steering unit. The car is dangerous to drive and only has 80,000 miles on it. I am told this issue is common in KIA Souls and should be subject to a recall. ,","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11546870,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2023","dateComplaintFiled":"09/27/2023","vin":"KNDJT2A59C7","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My 2012 Kia soul base, had this SC176 recall which I took it into the dealer, at that time I really didn't know exactly what the recall consisted of, until months later after researching the performance of my car, my engine lights comes on and stays on for two weeks ,then go off a day and it's back on, my car drives sluggish and it's acceleration power is bad , where it won't get up to necessary speed, and it making a loud noises when I accelerate ,which the mechanic said it's my Cadillac converter which was under recall and most likely damaged , from high exhaust gas temperatures,I do believe it's all under the last recall, my engine was damaged and should of been replaced along with the catalytic converter, I believe the KIA dealership knew of the damages but didn't replace my catalytic converter or my engine, my cars performance has gone down tremendously , month by month because of this recall that didn't work , I loved my car but sometimes I don't feel excited about cranking it up and driving it away from my house, because I'm not sure if I'm going to make it back home safe or maybe have it towed, I'm depending on Kia to do the right thing and fix this recall ,because I could be a returning customer.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11545000,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"09/17/2023","vin":"KNDJT2A65C7","components":"STEERING","summary":"Power steering making clicking noise and loose steering","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11544977,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"09/16/2023","vin":"KNDJT2A65C7","components":"STEERING","summary":"Steering column rattles and makes cracking noise","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11543503,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"09/08/2023","vin":"KNDJT2A63C7","components":"ENGINE","summary":"The car experienced a sudden catastrophic engine failure. We had just pulled out of the driveway and were on our residential street, so there was no accident, we were able to pull over and stop the vehicle without incident. It was towed to the Kia dealer (Premier Kia of Carlsbad 5331 Paseo Del Norte, Carlsbad, CA 92008). After detailed inspection by one of their service technicians they determined that the cause of the engine failure was the same connecting rod bearing failure that other years/classes of Kia Soul have experienced. The dealer initiated a claim with Kia to try to get the extended warranty and engine replacement covered for my vehicle since it was exactly the same issue they have seen with the vehicles covered in the legal settlement (Techline case #15756680). However, Kia has denied responsibility for what is clearly a defect in the engine affecting other Kia owners not currently being reimbursed for their loss by previous recalls and legal settlements.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11541331,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2023","dateComplaintFiled":"08/29/2023","vin":"KNDJT2A69C7","components":"STEERING,SUSPENSION","summary":"The vehicles steering wheel makes a clunking sound and there is a lot of play in it. It makes noise from left to right and vibrates at higher speeds. I have to drive with both hands gripping the wheel to hold it steady. I drive on the freeway at least once a week to visit my son and grandkids and now to nervous to drive it as it\u2019s an hour drive. I am a senior and cannot afford to pay out of pocket. I\u2019ve had my 2012 Kia Soul since 2013. I bought it used with 22,000 miles on it. I now have reached the 100,000 mile mark. I paid $20,000 for this vehicle over time and now I need Kia to step up and pay for this defect. Since it\u2019s happening in almost all their cars it must be their fault. I don\u2019t understand why they are not fixing the 2012\u2019s but all other years are covered. That is a mistake that will kill someone soon and then they will have a lot more problems than they are facing now. They recently offered me a steering wheel lock so that my car can\u2019t be stolen, that\u2019s funny cause I don\u2019t think that it would be worth stealing cause the steering is already compromised. Please get them to step up and take care of all their customers as it\u2019s their fault. The part is a little rubber star thing that costs $8.00 but labor is 400 dollars and up. Thank you for listening.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11540812,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2023","dateComplaintFiled":"08/25/2023","vin":"KNDJT2A52C7","components":"STEERING","summary":"2012 KIA SOUL - Steering Column makes horrible clicking / shaking noise when turning wheel. Car only has 36k miles on it. KIA has identified this repair nationally already and offered to extend warranty to 10 years / unlimited miles due to a failed MOTOR DRIVEN POWER STEERING (MDPS) FLEXIBLE COUPLING. Turns out mine conveniently failed right outside of this 10 year mark and they allegedly mailed a letter in 2019 to a home address that I moved from 5 years ago, even though I have been to the KIA dealership many times since, was never told of this and they had my updated address for sure. I firmly believe this is a safety issue and life or death situation as this is causing my car to shake on the roads / highway and for the steering handling to be extremely frightening to me when driving. KIA HQ was called by me today on this and refuses to step up. They simply told me no exception and this is a customer paid repair. This repair is likely $ 500 and I am certainly not going to accept this when this should be a recall as it impacts steering !!!","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11539894,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"08/21/2023","vin":"KNDJT2A65C7","components":"STEERING","summary":"Beginning of June 2023 started noticing a problem with steering wheel, rattles and feels loose when turning left or right. Kia dealership said its the flex coupling needs to be replaced can get worse to the point can't steer car. This should be a recall on this car. I've never had a car that had problem with steering, can be pretty serious if it can cause an accident. Im getting it inspected, will cost approximately $400.00 to replace.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11537138,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/08/2023","vin":"KNDJT2A58C7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving 60 MPH, the engine was misfiring. The check engine warning light was illuminated. The contact veered to the side of the road for 20 minutes. The contact stated that he turned off and restarted the vehicle, and the vehicle responded as needed; however, the check engine warning light remained illuminated. The contact stated that the failure recurred a week later. The vehicle was taken to an independent mechanic, where it was diagnosed that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 149,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11535795,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2003","dateComplaintFiled":"08/01/2023","vin":"KNDJT2A56C7","components":"STEERING","summary":"In our 2012 Kia soul, the steering wheel is giving out and sticking resulting in the wheel, not being able to be controlled by the driver as it\u2019s being yanked out of their hands. This is especially dangerous on the highway where there was almost an accident when my daughter was driving, the car and the car wheel stuck, and then abruptly yanked out of her hand. The Kia souls 2014 through 2016 have recalls on their steering wheel and the same issue is happening with our 2012 Kia soul. When we contacted Kia dealership and Kia customer service they told us that they would not help us, because it was not recalled and there was no current warranty for it past 98,000 miles but online it says 100,000 miles. Even though we are the third owner of the car we have received the car from her grandparents and have fold all recall information and then keeping tabs on keeping the car up-to-date to make sure that is mechanically sound, and always in good condition. We are scared for the dangerous situation that the steering wheel is putting us in to the point where we are not comfortable driving the vehicle. The Kia dealerships reached out to you about the safety concerns not only told us that they would charge us an obscene amount of money to bring it in for a diagnostic, but that they would not cover the cost to repair it, even if they found that it was related to the recall of the 2014 2016. The 2012s have the same steering an engine as the 2014 and 2016. We fear for the safety of our family, and Kia will not even look at it without charging us, and said that even if it was related to the same problem that they would not allowed to be covered under warranty, because there is not a specific warranty on the 2012 Kia soul model. I am reaching out to report that the same problem is happening with the 2012 version of the Kia soul in terms of the steering problems from recall on the 2014 and 2016 Kia souls. This is extremely dangerous and could weren\u2019t a lawsuit if an accident happens","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11535804,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"08/01/2023","vin":"KNDJT2A56C7","components":"STEERING","summary":"The contact owns a 2012 Kia Soul. The contact stated that while making a turn, there was an abnormal clicking and grinding sound coming from the vehicle. While driving at various speeds, the steering wheel drifted from one side to the next out of the hand of the contact. The steering wheel turned partially in one direction and aggressively before returning to center. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 99,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11535603,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2012","dateComplaintFiled":"07/31/2023","vin":"KNDJT2A64C7","components":"STEERING","summary":"Steering column lock. I took the vehicle back complaining about the steering wheel having a rough spot in it they act like they could not find nothing while under warranty. Over the years it's progressively getting worse now the steering wheel will not lock when you pull the key out. While driving the car you can notice a click in the wheel in both directions where the key lock is trying to lock back in the position while driving. I called Kia and complained they said the vehicle was out of warranty how many other people has had this problem. When driving down the road I can feel in the wheel every time I move it right or left. My problem is what do you do if a steering wheel locks up running 60 70 mph down the road is other Kia owners having this problem has anybody been killed or because KEA is ignoring the problem with steering columns. The lock hasn't worked in two or three years now it is getting to the point that it has a real noticeable click and kink in the steering wheel. I think the government should check in on a KEA and make sure it's not an ongoing problem with other KEA's.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11534942,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2023","dateComplaintFiled":"07/27/2023","vin":"KNDJT2A56C7","components":"STEERING","summary":"Clicking and knocking when turning or just parked turning the steering wheel. I hear it\u2019s a steering coupler issue with lots of Kias and Hyundai\u2019s that can be dangerous. Did I miss a recall, how do I get this taken care of?","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11528499,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2023","dateComplaintFiled":"06/23/2023","vin":"KNDJT2A54C7","components":"ENGINE AND ENGINE COOLING,SERVICE BRAKES","summary":"The contact owns a 2012 Kia Soul. The contact stated that while driving at approximately 5 MPH the braking system suddenly activated causing the vehicle to abruptly stop. Smoke was then seen coming from under the front end of the vehicle. After the contact exited the vehicle flames and smoke began to engulf the vehicle. The fire department was called to the scene and extinguished the flames. The vehicle was later towed to the home. The extent of the damage to the vehicle and the cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 190,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11527792,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2023","dateComplaintFiled":"06/19/2023","vin":"KNDJT2A58C7","components":"STEERING","summary":"My 2012 Kia Soul has a problem with steering wheel make a clunking sound when move left to right and also when driving at speeds around 65mph steering wheel vibration we need a full recall on steering coupler.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11527015,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2023","dateComplaintFiled":"06/14/2023","vin":"KNDJT2A67C7","components":"STEERING","summary":"There is a loud knocking noise coming from the steering motor/mechanism underneath the dash. The steering feels unstable when I am driving and when the vehicle is not in motion, there is a loud thud noise and feel, when I turn the steering wheel.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11527086,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"06/14/2023","vin":"KNDJT2A59C7","components":"ENGINE","summary":"Engine seizure, stalling, engine turns off without any warning. When taken to dealership or mechanic there is no error code for the issue.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11526267,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2023","dateComplaintFiled":"06/09/2023","vin":"KNDJT2A59C7","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"My car stalls and the engine light frequently stays on, my car is driving sluggish every since I got the recall adjustment my car has declined in performance and the engine light started coming on more frequently up until now, it's loud at and experiencing a great lost of power ,the computer is giving the code PO420 reading as bank 1 oxygen sensor , I had intended changing out both sensors, but wasn't sure if it's a damaged engine effecting the Cadillac converter from the 2019 recall, # 19V120000 giving a false reading.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11525552,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2023","dateComplaintFiled":"06/06/2023","vin":"KNDJT2A5XC7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact's daughter owns a 2012 Kia Soul. The contact stated while her daughter was driving at an unknown speed, the check engine warning light illuminated, and the vehicle started making abnormal sounds before stalling. The vehicle was not drivable. The owner and a friend pushed the vehicle a short distance to the friend's residence. The contact stated an independent mechanic arrived at the location of the vehicle but was unable to determine the cause of the failure. The independent mechanic informed the contact that the vehicle failure was associated with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact spoke to the manufacturer and made them aware of the failure and was informed that the VIN was included in the recall. The contact towed the vehicle first to the residence and then to the local dealer, where it was diagnosed with needing the engine to be replaced. The manufacturer informed the contact that due to the failure mileage; the vehicle was not covered under the recall. The vehicle was not repaired. The failure mileage was 222,114.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11525369,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"06/05/2023","vin":"KNDJT2A58C7","components":"ENGINE","summary":"While driving down the freeway, the engine began to smoke and caught fire. My husband and kids were in the car but were fortunately able to pull over without physical injuries. Our insurance company held the car and a third party company (hired by Kia) concluded \u201c the origin of the fire is in the engine compartment at the exhaust manifold. The cause of the fire is internal engine failure resulting in a hole in the block allowing oil to escape and ignite on contact with heated exhaust components\u201d. There were no warnings, check engine light, etc. Kia pointed us towards a class action lawsuit but when you search our VIN # on Kia\u2019s website, there\u2019s are no recalls or issues reported, which is clearly false. Our family escaped serious injury/death but it could have easily been a different story. I will not stay silent and let this happen to other families. I am going to continue to advocate for my family until Kia listens.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11524918,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2023","dateComplaintFiled":"06/01/2023","vin":"KNDJT2A50C7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact stated while driving approximately 65 MPH the vehicle started losing motive power. The contact stated that the check engine warning light was flashing. The contact depressed the accelerator pedal; however, the vehicle continued losing motive power. The contact stated that the engine did not rev while depressing the accelerator pedal. The contact pulled off the highway and the vehicle stalled. The contact stated that he restarted the vehicle however, while attempting to shift into drive(D), the vehicle failed to respond as needed. The contact had the vehicle towed to the dealer. The vehicle was not diagnosed or repaired; however, the mechanic acknowledged the open recall of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact stated that the dealer did not perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had not been repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 172,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11524125,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2023","dateComplaintFiled":"05/27/2023","vin":"KNDJT2A61C7","components":"STEERING","summary":"My steering column, when slightly turning it left and right is clicking hard. This is causing an issue while driving to and from work. As I commute one hour each way 5 days a week. If I hit a bump it jerks the wheel. If I try to drive a little past 65mph it clicks hard and fast. It is getting worse. I have not taken this in to a dealership yet, but I will be soon.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11523402,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"05/23/2023","vin":"KNDJT2A59C7","components":"STEERING","summary":"The steering wheel developed a looseness whether the car was on or off, and a clicking noise became apparent when turning the steering. When driving over 60mph the steering wheel began to shake uncontrollably. The problem has been confirmed by my mechanic to be the steering flexible coupler. According to online sources, i should have received an extended warranty on this part but did not. Though, it would not have helped due to the fact that the part failed 2 months after the extended warranty expired.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11523474,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2023","dateComplaintFiled":"05/23/2023","vin":"KNDJT2A52C7","components":"ENGINE","summary":"i was driving, all of a sudden my car started losing speed so i got onto the shoulder. then i saw smoke and a fire from under the hood. the door stuck and i hit it with my shoulder to get out. 30 seconds after i got out the engine bay exploded.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11522716,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2023","dateComplaintFiled":"05/18/2023","vin":"KNDJT2A62C7","components":"ENGINE","summary":"My car got hot and just stopped on me crazy and I just had work done on my rotates and brakes.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11522706,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2023","dateComplaintFiled":"05/18/2023","vin":"KNDJT2A61C7","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2012 Kia Soul. The contact stated that while her son was driving approximately 55 MPH, the hood latched inadvertently released and the hood raised up and struck the windshield, causing the windshield to crack. There was no warning light prior to the failure. The hood and upper frame were dented. There were no reported injuries. The driver slammed the hood closed and continued to drive. The contact's husband noticed that the hood latch was fractured. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact after reviewing the photos which were sent, that the latch was damaged due to the latch being pushed to the side by the owner. There was no additional assistance provided. The failure mileage was approximately 134,573.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11519953,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/01/2014","dateComplaintFiled":"05/02/2023","vin":"KNDJT2A57C7","components":"ENGINE AND ENGINE COOLING,AIR BAGS","summary":"The contact owns a 2012 Kia Soul. The contact stated that while making a left turn a second vehicle crashed into the passenger side of the vehicle. During the crash no air bags deployed. The driver sustained a minor neck injury which did not require medical treatment. A police report was taken at the scene and the vehicle was towed away. In a second incident, the vehicle crashed down an embankment, and again no airbags had deployed. The driver sustained a minor neck injury that did not require medical treatment. Recently while operating the vehicle the check engine light would remain illuminated. The vehicle was taken to the local dealer who diagnosed that the catalytic converter was faulty and the engine was burning excessive oil and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 90,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11517347,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2023","dateComplaintFiled":"04/17/2023","vin":"KNDJT2A67C7","components":"UNKNOWN OR OTHER,ENGINE","summary":"2012 Kia Soul 4dr wagon engine fail no warning lights sudden strange noise driving on highway with grandbabies. Heard a strange noise under hood then the vehicle lost acceleration and right before shutting down and dying the oil light came on and car went dead. No warning to any problem. Had the oil changed and double checked new oil was replaced. When I opened the hood and checked the oil their was no oil in vehicle it was as if it was drained out yet have no oil leaks to show it leaked out. If the oil disappears and no warning lights show no oil and car just dies on highway that is engine failure and burning up engine leading to fires and danger to drivers and passengers. 2012 Kia Soul 75,262 miles well maintained should not just be driving along engine malfunction and die and oil has disappeared. Let alone possibility needing new engine. Very scary and not safe to drive as the vehicle immediately dies on busy highway so by given no warning till last second the drivers behind me had no warning and luckily no accident was caused but possible it could be a serious problem. Apparently other people are having same engine issue reading online forum that several incidents missing oil and engine failure with little or no warning but hearing strange noise and engine shutting down and oil missing.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11516992,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2023","dateComplaintFiled":"04/14/2023","vin":"KNDJT2A67C7","components":"STEERING","summary":"STEERING WHEEL JERKS AND MOVES SUDDENLY WHEN DRIVING","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11516297,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"04/10/2023","vin":"KNDJT2A61C7","components":"STEERING","summary":"The contact owns a 2012 Kia Soul. The contact stated that while operating the vehicle a clicking noise was present coming from the steering column while turning the steering wheel in either direction. The vehicle was taken to the local dealer who diagnosed that the steering coupler was faulty and needed to be replaced. The vehicle was not yet repaired. The contact noticed that after retrieving the vehicle that the noise had become louder and more pronounced when turning the steering wheel. The manufacturer was not notified of the failure. The failure mileage was 39,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11515984,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2022","dateComplaintFiled":"04/07/2023","vin":"KNDJT2A50C7","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"The series of events leading to my theory of what is wrong with my 2012 Kia Soul: 1. Steering coupler replacement in March of 2021 left my steering wheel sideways instead of straight, air bag light remains on, and traction control light as well. The after-market (I assume) cruise control is automatically on when car is started. Must turn off manually. 2. U-joint connecting to steering column fell onto my feet while driving in December of 2021. I slid it back on, but it slipped off approximately 4 more times in the next month before it was strongly secured. 3. Alignment performed in February 2022. Approximately 2 weeks after the alignment, my car started stuttering, if you will, prior to shifting into third gear. Then, again, prior to each shift into the higher gears. It stalled a few times in response to this action. While accelerating, the car begins to jerk severely, as if the brakes are being pumped. It doesn't do this immediately, but only begins once it's warmed up. Several sensors have been replaced. Fuel filter replaced. It's a standard, but the transmission was replaced after I purchased it in 2018. After hooking up to the code scanner at the parts store, the Steering Tilt Sensor is the code shown. My theory is this: When the steering coupler was replaced leaving my steering wheel in the turned position, and then aligning it with it in the wrong position, that threw the tilt code. Maybe it's jerking because it thinks I'm turning when I'm not, and it could possibly be engaging the abs to slow me down while it thinks I'm turning. Would I be wrong in assuming that if I get the steering wheel straightened, get another alignment, and clear the steering tilt sensor, my car will act normal again? I am uncertain what system or part failed, but it is definitely available to be inspected. I could have died when the u-joint fell off if I hadn't been almost to a stop sign every time. The problem continues, but has not been addressed or confirmed by a dealer.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11515669,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2023","dateComplaintFiled":"04/05/2023","vin":"KNDJT2A5XC7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving 45 MPH, the check engine warning light illuminated. The contact retrieved DTC code: P0420 (Low catalyst system efficiency) using a handheld diagnostic tool and drove the vehicle to a local dealer, where it was diagnosed and determined that the spark plugs needed to be replaced. The contact reported that he informed the dealer that DTC code: P0420 (Low catalyst system efficiency) was related to the catalytic convertor. The dealer advised that they would replace the catalytic convertor if he paid for the spark plug replacement. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was 140,951. The contact changed out the spark plugs but was still getting check engine lights for the catalytic converter. The manufacturer denied the contact's request for a rental car. No other assistance has been provided yet.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11515170,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2023","dateComplaintFiled":"04/03/2023","vin":"KNDJT2A58C7","components":"ENGINE","summary":"The contact owned a 2012 Kia Soul. The contact stated that while driving approximately 40 mph a loud popping sound originated from the undercarriage on the driver's side. The contact witnessed smoke coming from the engine compartment and veered to the vehicle side of the road and turned the vehicle off. The contact was then notified by pedestrians, that a fire was originating from the engine compartment, and the contact exited the vehicle. The fire was extinguished by the fire department and a report was available. Additionally, the contact stated that the Engine Oil Level and the check engine safety light had been illuminated for three days prior to the failure, and approximately three quarts of oil were added four to five days before the fire. The contact believed that the failure was associated with an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11514900,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2022","dateComplaintFiled":"04/01/2023","vin":"KNDJT2A68C7","components":"STEERING","summary":"Something is wrong with my steering wheel/column. when driving, the steering wheel has unusual movement, such as jerking and popping with the slight movement made by driving or sitting still while car is cranked up and if the road is not smooth, any slight bump, something in the steering column is popping. i am afraid for my life and others on the road if i lose control of steering. my mechanic has told me the problem is the \"Coupler\" that is a plastic ring. How can that be? this is dangerous. i only have 43K on my Kia and had to park it recently due to it getting worse due to being dangerous to drive. i see many complaints of this same problem. Why has it not been recalled? I love my Kia Soul. Please fix this problem.Thanks","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11514156,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2022","dateComplaintFiled":"03/28/2023","vin":"KNDJT2A5XC7","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2012 Kia Soul. The contact stated that an independent mechanic inspected the vehicle and informed her that the spark plugs were flooded with oil. The independent mechanic replaced the spark plugs and the fuel cap gasket. The contact stated that the vehicle was taken to another independent mechanic, who diagnosed the vehicle with a damaged catalytic converter. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11513493,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2022","dateComplaintFiled":"03/23/2023","vin":"KNDJT2A68C7","components":"STEERING","summary":"My steering wheel clicks while I drive,hit bumps, turn it,it also locks sometimes when I turn it.this scares me to death I'm afraid I won't be able to control it it's going to snap off","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11512343,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"03/17/2023","vin":"KNDJT2A53C7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated that while driving approximately 50 MPH, the engine seized. There were no warning lights illuminated. The vehicle was towed to his place of employment. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. The contact stated that the failure was related to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 99,760.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11511514,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2023","dateComplaintFiled":"03/13/2023","vin":"KNDJT2A55C7","components":"STEERING","summary":"Clicking in the steering. Seems to be the flex coupler","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11508159,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2023","dateComplaintFiled":"02/20/2023","vin":"KNDJT2A5XC7","components":"ENGINE","summary":"We were driving and the car just shutdown, luckily at a stop sign. Wouldn't turn back on, and nothing when we tried to jump it. Had it towed to the nearest service center in town and were told a rod punctured the block and the engine is blown. The service center said they had seen this happen before and to contact a Kia dealership to check on a recall. I talked to the Kia dealership in Topeka, KS and they said Kia had been denying requests to replace the engine, if the recall update had not been done. We never received any information about the car having a recall or needing an update, so therefore it was never performed.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11507549,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2023","dateComplaintFiled":"02/16/2023","vin":"KNDJT2A6XC7","components":"STEERING,UNKNOWN OR OTHER,ENGINE","summary":"Unknown. Piston rings have blown, oil leaking into muffler.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11503717,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2023","dateComplaintFiled":"01/25/2023","vin":"KNDJT2A53C7","components":"STEERING","summary":"Apparently the steering coupler has started to fail in my 2012 Kia Soul. Thousands of reported failures but no recall from Kia? How can this be? When the $5 part fails, the car isn't able to steer. If this happens on the highway you could die.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11501883,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"01/15/2023","vin":"KNDJT2A56C7","components":"ENGINE","summary":"When the car gets to 60mph it loses power and slows down. No matter how much you press the gas it will not get above 60 and seems to struggle there.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11499487,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"12/30/2022","vin":"KNDJT2A54C7","components":"ENGINE","summary":"Recall 19V120 received 4-12-19 was addressed by Burlington Kia in May 2019. The COP ECU logic was upgraded. The car was not running well in 2022 - hesitating, misfiring, but it did not throw a code so no one could diagnose the issue. Spark plugs were changed but that did not solve the issue. The check engine light came on in Oct 2022 and the diagnosis was that the catalytic converter needed to be replaced. I called the Kia Consumer Assistance number, filed a claim with them, and waited for close to two months for a response. The basis of the claim is that they did not resolve the issue with the COP logic upgrade and the catalytic converter should be replaced, at no cost to us, per the recall notice. The claim was denied by Kia. We ended up replacing the catalytic converter at Burlington Kia, at a cost of $2201.88. We picked up the car, drove it for two days, and it began running rough again, hesitating and stalling. The check engine light came on again. We took it back to Burlington Kia who now diagnosed it as needing new spark plugs which will be another $300 expense. We are waiting for it to be repaired. Our concerns now is that when we pick it up again, it's not just going to be a spark plug issue and the catalytic converter fail, which was never corrected in the recall, will cause engine failure, or worse, an engine fire as there is a similar recall on other Kia models underway now. We are looking for reimbursement from Kia for the catalytic converter fail, per the recall notice and a guarantee that them not replacing the converter with the 2019 recall will not result in engine damage.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11497849,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2022","dateComplaintFiled":"12/17/2022","vin":"KNDJT2A62C7","components":"STEERING","summary":"This is a widely known issue with this vehicle. The rubber steering coupler wears out way too prematurely causing the steering wheel to have excessive play in it. This is dangerous. Please require KIA to issue a recall for this issue. Thank you.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11497894,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2022","dateComplaintFiled":"12/17/2022","vin":"KNDJT2A66C7","components":"ENGINE","summary":"It started as a little tapping for about 5 days in the engine compartment when it was running then turned to giant clunking when the gas was pressed as well","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11496439,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2022","dateComplaintFiled":"12/07/2022","vin":"KNDJT2A59C7","components":"ENGINE","summary":"1.Excessive Oil consumption - Yes available for inspection. 2. I'm afraid of where the oil could be going in my engine and what that might cause. 3.Went to Kia and showed proof of oil consumption, employee seemed familiar with the engine problem but I was told there is no recall on this and I should trade the car in. \"just not here.\" he said. 4. Only after 1,500 miles my oil lamp flashed on.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11496219,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2022","dateComplaintFiled":"12/06/2022","vin":"KNDJT2A5XC7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled. The contact pulled off the roadway and attempted to restart the vehicle however, the vehicle failed to restart. The contact stated she had not noticed any warning lights or audible alarms. The contact had the vehicle towed to a dealer where it was diagnosed that the engine needed to be replaced. The contact stated that the manufacturer denied the engine replacement request. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 144,481. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11496063,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2022","dateComplaintFiled":"12/05/2022","vin":"Kndjt2a62c7","components":"ENGINE","summary":"Catalytic converter is clogged, car is stalling and engine is damaged which leads me to believe that like the other recalls on this model of vehicle may be also happening to this one, Almost got into an accident due to the stalling. Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. Kia recall number is SC176","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11495295,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2022","dateComplaintFiled":"11/29/2022","vin":"kndjt2a67c7","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"Oil plug loosened and fell out resulting in engine failure.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11495161,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"11/28/2022","vin":"KNDJT2A54C7","components":"ENGINE","summary":"Recall 19V120 was received on 4-12-19 for our 2012 Kia Soul. We had the COP ECU logic taken care of at our dealer on 5-21-19, per the recall notice instructions. In October 2022 we took the car back to the dealer when it threw a code and began losing power at certain speeds. Kia diagnosed it as needing a new catalytic converter. We contacted the Consumer Assistance Center at Kia to file a complaint as the recall notice clearly states that Kia will replace the catalytic converter and/or engine as part of this recall if applicable. We've had claim number 15122079 opened with Kia for resolution for over a month and cannot get this resolved. We keep being advised it's still under review after waiting on hold for over an hour each time. Called today (11-28-22) and advised the representative that we need an answer today and I've been on hold for over 2 hours. We are looking for Kia to replace the catalytic converter/engine (if damaged) free of charge to us as a result of this recall. It's apparent that the COP ECU logic upgrade did not prevent the catalytic converter failure and other Kia owners may be experiencing the same issue now.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11493308,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2022","dateComplaintFiled":"11/12/2022","vin":"KNDJT2A58C7","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"I had my Kia in the shop for 2 months from August 22, 2022 until about the middle of October because it went into limp mode and they were waiting on Kia consumer to ok a new engine because the dealership heard a knock. I was originally told my Kia had a lifetime warranty on the motor but when it went into limp mode with 156.044 miles on it they then said 150,000 mile warranty so I had to pay out of pocket to have the part fixed. I\u2019ve have my car back less than a month haven\u2019t even put a 1,000 miles on it and it\u2019s went right back into limp mode in the middle of a four lane. Almost got rear ended because the speed bogged down to below 45mph. It\u2019s throwing the same code as it didn\u2019t previously.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11492856,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"11/09/2022","vin":"Kndjt2a63c7","components":"STEERING","summary":"Clicking in the Steering, vibration in steering while driving","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11492705,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"11/08/2022","vin":"","components":"ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated that on several occasions while the vehicle was idling, the vehicle inadvertently shut off and required several attempts to restart. The contact then stated that while accelerating, the vehicle failed to exceed 40 MPH. Additionally, the contact stated that within a 15-mile radius, the vehicle inadvertently lost motive power and stalled. The contact was able to restart the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The dealer was notified of the failure and the contact was awaiting a call back to schedule an appointment. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11491212,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"10/27/2022","vin":"KNDJT2A68C7","components":"ENGINE","summary":"While driving in traffic, the engine began making a clicking sound and the vehicle lost power. I was barely able to coast out of the traffic lane onto the shoulder. The vehicle is available for inspection. My safety and that of other drivers was put at risk since the vehicle lost acceleration while I was driving in traffic. The problem was confirmed by the dealer. The dealer charged me for a diagnostic analysis to confirm the problem. There were no warning lamps, messages or other symptoms prior to the loss of power.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11490443,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2022","dateComplaintFiled":"10/23/2022","vin":"KNDJT2A67C7","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"\"play\" and clicking noises in steering wheel have increasingly gotten much worse and noisier, clicking and clunking on turns. I feel like any moment my steering is going to go out and I am going to put everyone in my car and around me at risk. Called dealership and they said it is a common problem which I researched and found that the coupler in steering wheel fails. Kia used the same part in presvious years same model and even years afterward and those years were recalled but not my year. Makes no sense. The next issue was I was driving on the highway at 70 and all of a sudden lost power and car would not accelerate beyond a speed of 45 mph. Black smoke came out of my tail pipe and I limped home at 20 mph. Mo engine warning lights but I could smell something was hit like melted plastic. After letting the car sit a couple hours, I started it and it sounds like there is a hole in the exhaust all of a sudden. There lots of black ish grey soot under my car as if a balloon burst with soot in it from underneath the car somewhere. I called the dealer and described the issue and all they did was look up my vin and tell me there is no recall and that I must have gotten bad gas somewhere.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11487757,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"10/03/2022","vin":"KNDJT2A6XC7","components":"UNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"Car started ticking, small repair shop told me it was engine lifters, I paid $2000 to replace them. After replacing the engine lifters the mechanic said it would be quite and stop making the ticking noise on idle and acceleration. However 5 months later it was still ticking, low power, brought it back in and they said I need to replace the engine lock block. This mechanical defect is a recall on my vehicles make model and year however it\u2019s VIN is not under the recall. Car will stall, doesn\u2019t want to accelerate quickly, will shake, and tap, or tick noise from the engine at start, and the entire time car is running, th ticking increases when I accelerate.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11487365,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2022","dateComplaintFiled":"10/01/2022","vin":"KNDJT2A60C7","components":"UNKNOWN OR OTHER","summary":"I was driving on the highway and I went To pass someone and then all of the sudden my car did not switch gears when accelerating (which has always been an issue) and a big cloud of white smoke came out of my exhaust. My car has always had issues switching gears but this time was bad. I checked all of my fluids, they were fine and my car wasn\u2019t over heated. Once I started My car again it was fine and no smoke came out but it is still struggling to switch gears. I just Took my car to get my tires changed and looked at for any issues last week and they changed my tires and said my car had no issues. I know 2012 Kia Soul 1.6 engines just got recalled for similar issues. I also Looked up to see if anyone else with the same car had this issues and a lot of people have had this happen to them.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11487366,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2022","dateComplaintFiled":"10/01/2022","vin":"KNDJT2A60C7","components":"ENGINE","summary":"When I first Bought my Kia the dealership told me they changed the battery because the car had trouble starting. A month goes by and my car had trouble starting again. I took It back to the dealership and they told me nothing was wrong with it and they needed a check engine light to fix something. Another month went by and my car was still having problems. I called The dealer ship and I told Them I thought It was my crankshaft position sensor and they told me they would look at it again. When I took It in they said nothing was wrong. Another month went by and still problems starting. I was At a red light and all of the sudden my car turned off. Once I got It to start the check engine light was on. I went And checked what the code was and believe it or not it was the crankshaft position sensor. I am Not the only one who has had this replaced on this car.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11486967,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2022","dateComplaintFiled":"09/28/2022","vin":"KNDJT2A64C7","components":"STEERING","summary":"The contact owns a 2012 Kia Soul. The contact stated that while driving at an undisclosed speed, the steering wheel made clicking sounds. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion and steering column needed to be replaced. The contact declined the rack and pinion and steering column replacements. The vehicle was then taken to Turnersville Kia (2900 NJ-42, Sicklerville, NJ 08081) where it was diagnosed that the steering flexible coupling needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 50,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11484855,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2022","dateComplaintFiled":"09/16/2022","vin":"KNDJT2A5XC7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated that the check engine warning light illuminated intermittently. The contact stated that he heard a knocking sound in the engine but overlooked the sound. The contact then received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Coolant) and referenced NHTSA Campaign Number: 19V101000 (Engine). Additionally, the vehicle was taken to the dealer where it was diagnosed that the engine was damaged and needed to be replaced. The contact then stated that the dealer declined to perform the recall repair because the engine needed to be replaced. The dealer offered to perform the repair once the engine was replaced. The vehicle was not repaired. The manufacture was notified of the failure and informed the contact that the decision was left to the dealer to determine what repair was needed. In addition, the contact stated that the manufacturer offered an option to cover half the cost for a trade-in, but the contact declined. The failure mileage was approximately 146,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11484651,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2022","dateComplaintFiled":"09/15/2022","vin":"KNDJT2A60C7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated that the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer and the mechanic stated that the catalytic converter needed to be replaced. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11483731,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2022","dateComplaintFiled":"09/09/2022","vin":"KNDJT2A60C7","components":"STEERING","summary":"2012-2013 MY SOUL MOTOR DRIVEN POWER STEERING (MDPS) FLEXIBLE COUPLING - I just had to have this replaced and it cost me money to get this part replaced - its a safety issue and I didnt even know this was a issue until my car started having the problem... I really this is crappy that a safety issue that is a known issue is not replaced for free.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11483305,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2022","dateComplaintFiled":"09/07/2022","vin":"KNDJT2A55C7","components":"STEERING","summary":"My mechanic found a small gear located in the power steering wheel called the steering coupler. It has worn down and broke into pieces, making the steering wheel rattle and shake while driving. This is an issue that can turn dangerous as my car moves back and forth on the road due to this problem. The part is also made of PLASTIC! This is a poor cheap design that needs to be recalled. Many other consumers have the same problem with this on their 2012 Kia Soul.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11480144,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2022","dateComplaintFiled":"08/19/2022","vin":"kndjt2a51c7","components":"STRUCTURE","summary":"The steering wheel ignition lock is easy bypassed by using only a small screwdriver or USB cord. This makes the car easily stolen and therefore violates the requirements of 571.114 which requires a \"starting system which, whenever the key is removed from the starting system prevents.. the normal activation of the vehicles engine or motor\". This affects all Kia / Hyundai vehicles with a normal keyed ignition and without a vehicle immobilizer produced from approximately 2009-2022. Since the technology required to comply with the regulation (i.e. a vehicle immobilizer) is readily available and available on other cars from this maker, the vehicle manufacturer knowingly violated this regulation. I request a NHTSA inquiry into this clear safety defect.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11478194,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/14/2022","dateComplaintFiled":"08/08/2022","vin":"KNDJT2A63C7","components":"AIR BAGS","summary":"On July 14, 2022 at approximately 7:41 pm in Jacksonville, FL. The car hydroplaned and flip 3 times which ended up with the vehicle have significant damage to the front end and roof of the car. The driver side airbag did not deploy during this accident. Which makes me real concern, thank goodness my son-in law was able to walk away from the crash. However he is now experiencing problems from the impact and faulty air bags not deploying. I noticed that a recall was for 2014 but did not include the 2012 model. This is something of concern and needs to be investigated. The car has since been donated to DAV, if this information is needed please let me know as well as pictures of the vehicle.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11477485,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2022","dateComplaintFiled":"08/03/2022","vin":"KNDJT2A69C7","components":"UNKNOWN OR OTHER","summary":"The electrical system on this vehicle is severely malfunctioning. Once the engine is started it will not allow me to take it out of gear. All of the indicator lights are on and flash. It is unsafe because the Kia dealership service center doesn't know how to fix it. I don't think it's safe to drive because what if I put it in drive & it would not stop or shift to neutral.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11477169,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2022","dateComplaintFiled":"08/02/2022","vin":"KNDJT2A65C7","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Any time I apply the brakes while simultaneously hitting a bump, speed bump, etc, the brakes seems to loose power and the brakes seem to go to the floor. It's frightening! I have mentioned it to the KIA Dealer but they've not been able to identify the issue.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11477031,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2022","dateComplaintFiled":"08/01/2022","vin":"KNDJT2A6XC7","components":"STEERING,VEHICLE SPEED CONTROL","summary":"Popping in steering when turning back and forth. Cruise and radio quit working.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11476420,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2022","dateComplaintFiled":"07/28/2022","vin":"KNDJT2A52C7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Optima. The contact stated while driving 30 MPH, the check engine warning light illuminated. The contact depressed the accelerator pedal however, the vehicle failed to respond. The contact veered to the side of the road. The vehicle then stalled. The contact was able to restart the vehicle after several attempts. Additionally, the contact stated that she smelled a strong fuel odor. The contact was able to continue driving; however, the vehicle failed to exceed 5 MPH. The contact drove to her father's residence and parked the vehicle. The contact had received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) which she associated with the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 190,150.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11472344,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2022","dateComplaintFiled":"07/05/2022","vin":"KNDJT2A61C7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated that while his daughter was driving at unknown speed, the check engine warning light appeared illuminated. Shortly after the light illuminated, the vehicle stalled. The vehicle was towed to an independent mechanic who discovered that the vehicle was low on oil; however, there was no evidence of an oil leak. Oil was added, however, the vehicle failed to restart. The mechanic then diagnosed the vehicle with engine failure. The vehicle was then towed to the dealer where they confirmed the engine failure. Upon investigation, the contact discovered NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) which he linked to the failure. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 160,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11471928,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/30/2022","vin":"KNDJT2A55C7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer and repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, after retrieving the vehicle, the failure was still present. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 127,378.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11470057,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2022","dateComplaintFiled":"06/20/2022","vin":"KNDJT2A69C7","components":"ENGINE","summary":"A loud thumping noise accompanied by a large amount of smoke in exhaust along with sudden loss of engine power while traveling at highway speeds. Oil was spewing from a hole that was blown through engine block.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11468160,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2022","dateComplaintFiled":"06/08/2022","vin":"KNDJT2A53C7","components":"ENGINE AND ENGINE COOLING","summary":"The contact's daughter owns a 2012 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle was leaking oil. The vehicle was taken to the dealer, and the dealer performed an unknown repair; however, the vehicle later lost motive power. The vehicle was then taken to Community Kia of Bloomington (2200 S Walnut St, Bloomington, IN 47401) where the vehicle was diagnosed with engine damage and connecting rod failure, which punctured the engine block. Community Kia of Bloomington informed the contact's daughter that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11464457,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2022","dateComplaintFiled":"05/13/2022","vin":"KNDJT2A52C7","components":"ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving 55 mph, she saw smoke exiting the rear of the vehicle. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and after exiting the vehicle, she saw a fire that started under the vehicle. The fire department was able to extinguish the fire. The contact was unaware if a fire report was filed. The contact stated no one was injured or sought medical attention. The vehicle was not drivable. The vehicle was towed to her sister's residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 186,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11463225,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2022","dateComplaintFiled":"05/03/2022","vin":"Kndjt2a6xc7","components":"AIR BAGS","summary":"On April 25, 2022 the airbag light illuminated on the 2012 Kia soul. It was taken to the shop a Kia dealer on May 3, 2022. We were told by the mechanic that a contact assembly clock spring malfunctioned and if not repaired would be dangerous to drive the car because the airbag may not deploy. We inquired whether this issue was covered on the Kia airbag recall number SC229. Because this recall only covered Kia souls July 21, 2013-June 20, 2014.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11462972,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2022","dateComplaintFiled":"05/01/2022","vin":"Kndjt2a61c7","components":"STEERING","summary":"Steering coupler. I have paid for replacement 2 different times and has broke yet again. Worried with wife driving car that she will lose control","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11461851,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2019","dateComplaintFiled":"04/22/2022","vin":"kndjt2a6xc7","components":"STEERING","summary":"The steering coupling is going out. it makes a clunking noise when you turn the steering wheel either direction constantly.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11461657,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2021","dateComplaintFiled":"04/21/2022","vin":"kndjt2a69c7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact's daughter owns a 2012 Kia Soul. The contact stated that while her daughter was driving at various speeds, the vehicle would stall with the check engine warning light illuminated. The contact's daughter had taken the vehicle to an independent mechanic and the vehicle was diagnosed with a defective catalytic converter. Upon investigation, the contact discovered NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, upon a VIN search, she discovered that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11460188,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2022","dateComplaintFiled":"04/08/2022","vin":"KNDJT2A52C7","components":"ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving approximately 40 MPH, the vehicle made a clicking noise. The check engine warning light illuminated on the instrument panel. The vehicle was taken to the local dealer to be diagnosed. The vehicle was diagnosed with engine failure. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure but did not offer any assistance. The approximate failure mileage was 158,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11459982,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2022","dateComplaintFiled":"04/07/2022","vin":"KNDJT2A63C7","components":"ENGINE AND ENGINE COOLING","summary":"On 4/7/2022 I was advised by Mike at Auffenberg Kia Group in O'Fallon, IL (618)624-2277 that the problem with my car stalling and starting is the catalytic converter. I had my car towed to the Kia Dealership and the diagnostic code that the car was giving is P0335. After replacing the crankshaft sensor, the car continued to stall and struggle to startup. The service repairmen advised me that they spend 9.5 hours of diagnostic time with Kia troubleshooting the problem because everything was testing good. The service repair and kia decided that the issue is the catalytic converter. The kia service repairmen also advised me that they opened a case with kia, case number 14741430 to try to get the repair covered under the recall but Kia's district manager declined the repair. My engine is 2.0L and the recall is for engines 1.6L. I ask that Kia does the right thing and repair my vehicle.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11459407,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2022","dateComplaintFiled":"04/03/2022","vin":"Kndjt2A57c7","components":"FUEL/PROPULSION SYSTEM","summary":"I've had recalls on antiknock sensor and catalytic problems with vehicle I've had them repaired at kia dealerships to no avail I've had catalytic converter replaced with my own money because the solutions did not fix problems..still having severe issues.vehicles engine light blinks three times and goes into limp mode which prevents engine from accelerating past 45 mph","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11457294,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2022","dateComplaintFiled":"03/18/2022","vin":"KNDJT2A65C7","components":"ENGINE","summary":"Took it in to the shop. Had have problems with vehicle start up, stalling, and smell of gas. It has 107000 miles on it. Was told engine will need to be replaced. It is a Hazzard while driving.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11453714,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2022","dateComplaintFiled":"02/23/2022","vin":"KNDJT2A5Xc7","components":"FUEL/PROPULSION SYSTEM","summary":"The fuel tank is made in two parts a top and a bottom and assembled together along with mounting brackets. The joining seam leaks fuel when the fuel level is greater than half fuel. The fuel leakage is very close to the exhaust system creating a potentially dangerous Fire and Safety hazard. The design is flawed because the mounting brackets continually stress the joint which separates to cause fuel leakage.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11453086,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2013","dateComplaintFiled":"02/20/2022","vin":"KNDJT2A65C7","components":"STEERING","summary":"Steering wheel couplen is going out and every kia soul 2011 2013 are recall some 2012 why isn't mine thats a sad situation kias are having major recalls kia needs to fix my steering","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11450643,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2022","dateComplaintFiled":"02/06/2022","vin":"KNDJT2A69C7","components":"STEERING","summary":"My 2012 Kia Soul+ is having the same steering wheel \"clunking\" issue as other years/models which have been issued a recall notice but my year/model/VIN is not included in the recall and I would like for it to be included so I can get the safety issue fixed. https://www.vehiclehistory.com/articles/2012-kia-soul-steering-recalls-your-questions-answered - below are statements from other owners with same issue: \"I have a 2012 Kia Soul and the steering coupler is messed up. Premature Wear of the Flex Steering Coupler, it states that previous years and later years have this problem. But the 2012 does not have a recall although it has the same coupler.\" \"Why is the 2012 Kia Sould not recalled for steering coupler? All other years prior and after were.\" \"I have a 2012 Kia soul and the steering wheel coupler is messed up all other Kia have recall but my year model does not but yet same issue same part \"","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11449285,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2022","dateComplaintFiled":"01/28/2022","vin":"KNDJT2A61C7","components":"STEERING","summary":"Steering coupler failing. Steering wheel currently clicks and feels loose when turning. Afraid it will break at any moment and needs immediate repair... Recall has been offered for other years of Kia Souls for this part but not 2012. This should be a recall for 2012 too!","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11447369,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"01/13/2022","vin":"kndjt2A55C7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact received a notification for NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the contact was advised by the dealer that her vehicle could not be repaired at the moment. The contact stated that she had been waiting to receive an appointment date to have the vehicle repaired for over a year. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11447270,"manufacturer":"Kia America, Inc.","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2021","dateComplaintFiled":"01/12/2022","vin":"KNDJT2A58C7","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Loss of power to brakes while braking at low speed resulting in a crash, air bag deployment and blowout of driver airbag. Driver sustained chemical burns, and abdomen bruising. The fire department extinguished a small fire . The KIA is a almost total loss .","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11447023,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2022","dateComplaintFiled":"01/11/2022","vin":"KNDJT2A51C7","components":"UNKNOWN OR OTHER","summary":"KIA did a \"PRODUCT IMPROVEMENT CAMPAIGN\" as a work around for a recall on the Kia Soul. they were in the middle of this when our engine did the problem that they are \"Improving,\" Dealership won't do the improvement saying we have no open recalls, but we keep getting the letter telling us to do the product improvement campaign. Engine is failing due to this issue, but dealership just wants us to replace engine. KIA won't replace since we didn't do the PRODUCT IMPROVEMENT CAMPAIGN that the dealership said we aren't eligible for. PLEASE HELP. I have all letters from KIA.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11445562,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2021","dateComplaintFiled":"12/30/2021","vin":"KNDJT2A55C7","components":"ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving approximately 40-45 MPH, the vehicle stalled without warning. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, however, declined the authorize the repair. The manufacturer provided no further assistance. The approximate failure mileage was 148,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11445266,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2021","dateComplaintFiled":"12/28/2021","vin":"Kndjt2a50c7","components":"ENGINE","summary":"2012 Kia Soul there is a recall sc176 but my car is not on the recall? Around September 2021 my Motor running hot engine light is on and is flashing acts like it has low compression won\u2019t go when I give it gas sometimes . Engine light came on again in november2021 and did not go off My car bogged down I was going 60mph 0mw to work traffic behind me and all sudden car went down to 40 then 20 mph then came To complete stop in highway I was almost rear ended. I would give it gas but it wouldn\u2019t go . Big puff of gray smoke came Out of tail pipe then smoke started coming out from under hood I raised hood and hot water was bubbling and splashing out of motor. Now there is no air or exhaust coming from my tail pipe car will crank but will not go smelt like wires burning . I don\u2019t understand how the same year make and model have recalls but mine doesn\u2019t , I\u2019m having the same problem as the recall I\u2019m without transportation now please help me with this matter I have a appointment on Jan 31 2022 at Kia dealership but my vin doesn\u2019t show recall idk what to do I had someone look at it they told me it was the Catalic converter malfunctioning this is very dangerous it could have caused a wreck or caught on fire leaving me Stranded on side of road is very unsafe for a woman ant time especially at night .","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11444813,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2021","dateComplaintFiled":"12/23/2021","vin":"KNDJT2A67C7","components":"STEERING","summary":"Vibration of tires while driving and clicking noise when turning steering wheel","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11443746,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2021","dateComplaintFiled":"12/14/2021","vin":"KNDJT2A61C7","components":"ENGINE","summary":"While attempting to accelerate on the interstate (around 70 mph),car would not accelerate\u00a0 engine began to knock. No warning lights were illuminated. Took the vehicle to a local automotive repair and was informed that it had completely burned through the oil and the engine would need to be replaced.\u00a0 This would be the 2nd Engine I replaced Engine 2 years ago.\u00a0","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11441914,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2021","dateComplaintFiled":"11/29/2021","vin":"KNDJT2A59C7","components":"ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated that the check engine warning light was illuminated. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the catalytic convertor replaced. The vehicle was repaired but the check engine warning light illuminated for a second time. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the high-pressure sensor and the fuel pump to be replaced. The vehicle was repaired but the check engine warning light was illuminated for a third time. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The contact took the vehicle to an independent mechanic and was informed that the catalytic convertor needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 189,299.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11441518,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2021","dateComplaintFiled":"11/23/2021","vin":"kndjt2a69c7","components":"STEERING","summary":"popping sound in steering column when turning. it is available for inspection. problem identified by Firestone technician.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11441190,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"11/21/2021","vin":"KNDJT2A51C7","components":"UNKNOWN OR OTHER","summary":"Steering clicks and feels loose when turning. Inspected by a repair shop and they said it was the steering coupler. It's my understanding this is a issue with most kia souls. This should be a recall item but 2012 year was not included. Very unsafe as steering can fail. Make this a recall.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11441166,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2021","dateComplaintFiled":"11/20/2021","vin":"KNDJT2A63C7","components":"UNKNOWN OR OTHER","summary":"Still the original owner or our 2012 Kia Soul and experiencing issues with the flex coupler in the steering column. As with other 2012 owners why is there no recall for this year unlike the other Kia and Hyundais make and models??","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11440741,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"11/17/2021","vin":"KNDJT2A67C7","components":"ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving 60 MPH, the vehicle began to jerk. The contact stated that the check engine warning light was illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and had the engine repaired. The contact stated that she experienced the failure for the second time in August 2021. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11438743,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2021","dateComplaintFiled":"10/30/2021","vin":"Kndjt2a54c7","components":"ENGINE","summary":"Sound coming from the engine check engine light on , I took the car to the Kia dealership and they refuse to fix it even with that recall SC176 , thank you","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11438456,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2021","dateComplaintFiled":"10/28/2021","vin":"Kndjt2a51c7","components":"ENGINE","summary":"Approximately six months ago, my check engine light came on and I took my car to a local mechanic. He said that I needed an oil change and my oil level seemed a bit low even though it wasn\u2019t at the 5000 mile mark yet, so I should keep an eye on oil consumption. Around 3500 miles after this oil change, my check engine light came on again. I took my car back to the mechanic at Midas and he informed me that my car was consuming oil due to faulty seals around the pistons, and I would need to make a warranty claim to KIA. The dealership immediately knew what the issue was and agreed to make an appointment to replace the engine, but called back and informed me I needed to do an oil consumption test and would have to pay for an additional oil change from the dealership. I agreed and after driving 1000 miles I brought my car back. The dealership confirms it is burning over a quart of oil every 1000 miles, but now they claim the engine will not be covered unless it seizes up while I am driving. Their suggestion is I replace the engine on my own dime or put more oil in every few thousand miles until it seizes and causes a potentially fatal accident. As I have been researching online, I have found several people with similar issues, and many who\u2019s cars HAVE seized while they were driving highway speeds. It seems as though KIA\u2019s plan to keep costs low is to hope anyone with an engine claim dies in the crash when it inevitably seizes up. Burning over a quart of oil every 1000 miles and suggesting I pump more oil in to get burned up is hardly environmentally friendly or healthy for the air we breathe. There should be a recall for Kia engines because this is obviously a widespread and well known issue, but for some reason KIA was allowed to get away with recalling a fraction of the cars they should and letting the rest of us risk our lives waiting for our engine to seize up going 75MPH!","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11438146,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2021","dateComplaintFiled":"10/25/2021","vin":"KNDJT2A52C7","components":"ENGINE","summary":"While attempting to accelerate on the interstate (around 70 mph), the engine began to knock. No warning lights were illuminated. Took the vehicle to a local automotive repair and was informed that it had completely burned through the oil and the engine would need to be replaced. The technician advised that there is a technical service bulletin out for the issue in question as it relates to excessive oil consumption for affected vehicles. The engine could have failed at any point and we were advised it was unsafe to drive. As stated earlier, there were no warning lights and no reason to believe anything was wrong with the car prior to this incident as it has had routine oil changes and maintenance. The problem was detected at a Tires Plus location but the car is being towed to the dealer to confirm the issue this week. The vehicle has not been inspected by anyone else.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11436472,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"10/12/2021","vin":"kndjt2a53c7","components":"ENGINE","summary":"The rod punctured the engine block and caused a fire around the fuel pump area. Signs on the positive battery terminal of jumping backwards. Kia believes the cause of the fire was the engine falling apart. I had been travelling free of worry when I heard a high whirring sound then a bang coming from the engine. I pulled over immediately and upon opening the hood discovered a fire. Good samaritans pulled over and put the fire out, there were 3 females in my car who could've burned alive had the others not stopped. The car needed a new engine at the cost of $7,404.08 I sold this car to Carvana and am waiting for Kia to get their act together and refund the cost of potentially killing 3 people. I have all paperwork from Kia regarding the incident.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11436431,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2021","dateComplaintFiled":"10/12/2021","vin":"KNDJT2A68C7","components":"STEERING","summary":"kia used a cheap plastic part as the central junction of the entire steering system. This causes a \"clunk\" noise when the plastic starts breaking down, and can eventually lead to complete steering failure. This should be a MFG recall, but instead it is a $500 repair.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11436437,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"10/12/2021","vin":"KNDJT2A52C7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving approximately 65 mph when the engine began to knock. The contact stated no warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing engine replaced but was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) however the VIN was not included. The manufacturer was informed of failure and told the contact that their vehicle was not included in a recall. The failure mileage was approximately 130,000","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11436276,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2021","dateComplaintFiled":"10/11/2021","vin":"KNDJT2A6XC7","components":"UNKNOWN OR OTHER","summary":"engine piston fails, while drive metal from the piston where internal parts out and vehicle breaks down. no warning lamps illuminated","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11435144,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2021","dateComplaintFiled":"10/01/2021","vin":"KNDJT2A58C7","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving 25-55 MPH, the vehicle started making an abnormal ticking sound. The check engine warning light and the oil pressure warning light were illuminated. The contact stated he was able to continue to drive the vehicle. The vehicle was taken to an independent mechanic who diagnosed the failure as a rod knock. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the recall repair was not completed as the dealer refused to replace the engine. The manufacturer was made aware of the failure and informed the contact that they would follow up with the dealer on the diagnostic result. The vehicle was not repaired. The approximate failure mileage was 126,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11432801,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2021","dateComplaintFiled":"09/13/2021","vin":"","components":"ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ESC sensors needed to be replaced. The contact stated that the vehicle was repaired however, the failure persisted. The contact stated while driving 60 MPH, the engine started knocking. The check engine warning light illuminated. The contact was able to pull into a nearby gas station. The vehicle was towed to the dealer who diagnosed that the engine had failed and needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) since the vehicle was out of warranty. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 118,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11432592,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"09/11/2021","vin":"KNDJT2A63C7","components":"UNKNOWN OR OTHER","summary":"Steering has clunking sound and loose feeling while turning the steering wheel. Research would suggest steering coupler faulty. This same part has been recalled in other Kia models but not in the particular model I own.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11430641,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2021","dateComplaintFiled":"08/26/2021","vin":"KNDJT2A59C7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact stated that while driving at 55 mph, a abnormal noise and odor appeared from the rear both driver and passenger side of the vehicle. The contact managed to veer to the shoulder of the road, turn the vehicle off, wait for about 15 minutes, attempted to turn the vehicle back on when the noise became louder and the check engine warning illuminated. The vehicle then was towed to an independent mechanic where it was diagnosed that the command rod fractured and went through the engine. The vehicle was not repaired. The vehicle was not drivable. In addition, a visible leak was noticed by the technician. The manufacturer was notified of the failure and informed the contact that no recalls were under the VIN. The contact mentioned NHTSA Campaign Number: 19V12000 ( Engine, engine coolant ) as a possible solution to the failure however the VIN was not included. The failure mileage was approximate 90,600.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11428000,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2021","dateComplaintFiled":"08/06/2021","vin":"KNDJT2A58C7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where the mechanic cleared the warning light. There was no code for the catalytic converter. The vehicle was not repaired however, the recall was closed. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 300,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11426652,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2021","dateComplaintFiled":"07/27/2021","vin":"KNDJT2A68C7","components":"UNKNOWN OR OTHER","summary":"Steering wheel vibrate uncontrollable when driving","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11426243,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2021","dateComplaintFiled":"07/24/2021","vin":"KNDJT2A66C7","components":"UNKNOWN OR OTHER","summary":"ESC LIGHT PROBLEM","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11426300,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"07/24/2021","vin":"KNDJT2A56C7","components":"ENGINE","summary":"Our catalytic converter on our 2012 Kia Soul Base is not functioning properly. We cannot get the car inspected and it is not listed as a recall. The VIN is [XXX]. It is the same problem that other Souls are being recalled for. Why not ours? PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11425963,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2021","dateComplaintFiled":"07/22/2021","vin":"kndjt2a64c7","components":"STEERING","summary":"The contact owns a 2012 Kia Soul. The contact stated while driving 55-65 mph, the steering wheel vibrated and made a knocking sound. The vehicle was taken to an independent mechanic and diagnosed that the steering column was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 108,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11424409,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2021","dateComplaintFiled":"07/12/2021","vin":"KNDJT2A6XC7","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2012 Kia Soul. The contact stated there was an abnormal fuel odor inside of the vehicle. Additionally, the brake lights were inoperable prior to replacing the rear taillight housings. After replacing the brake lamp housings, the contact became aware that the brake lamps remained illuminated. The vehicle was taken to the dealer who diagnosed that the abs module failed and needed to be replaced. The contact was warned that the vehicle was at risk of catching on fire. The dealer also informed the contact that the vehicle was smoking, and the wires were melting. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered by recall or warranty. The approximate failure mileage 109,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11421886,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2021","dateComplaintFiled":"06/22/2021","vin":"KNDJT2A6XC7","components":"ENGINE","summary":"Engine failure on 2012 Kia Soul GDI engine on June 21, 2021. Crankshaft had been replaced last year by a Kia dealership under TSB PO335, for which I was charged $427.29. I had never been advised of any potential problems with this vehicle's engine nor advised of any alternative measures to prevent the loss. Engine failed in heavy traffic. Triple AAA mechanic gave a diagnosis of engine failure and suggested engine replacement. No one has inspected the vehicle other than the AAA mechanic in Asheville, NC. No warning lamps came on to indicate a problem.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11419425,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2021","dateComplaintFiled":"06/02/2021","vin":"Kndjt2a68c7","components":"STEERING","summary":"Knocking in the steering column lead to steering coupling being damaged. Steering failed when driving over speeds of 65. Almost died. No warning. Auto body shop explained noise","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11418506,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2021","dateComplaintFiled":"05/25/2021","vin":"Kndjt2a63c7","components":"STEERING","summary":"Steering column is loose.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11417818,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2020","dateComplaintFiled":"05/19/2021","vin":"KNDJT2A53C7","components":"ENGINE","summary":"I purchased the 2012 Kia Soul on 12-18-20 and I had vehicle less than a week and it was losing power so I parked it until I could get it looked at on approx 02-03-21 the engine was disassembled by mechanic and found catalytic converter stopped up and piston failure after that time I found out about recall we contacted Kia about issue and was told they would not look at it because it is not driveable to take to Kia and they would not honor recall because cop ecu was not updated well engine already failed so we couldn't drive it there and recall said they would inspect vehicle and repair up to changing engine if necessary but they wouldn't even look at this one because engine had already failed and my vin number is under recall. I don't think this is right.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11417427,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2019","dateComplaintFiled":"05/17/2021","vin":"","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE ENGINE WAS EXCESSIVELY CONSUMING ENGINE OIL. THE CONTACT STATED THAT OCCASIONALLY THE VEHICLE WOULD SHUDDER AND STALL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED WITH THE CATALYTIC CONVERTER NEEDING TO BE REPLACED. THE CONTACT HAD THE SPARK PLUGS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF THE FAILURE, AND INFORMED THE CONTACT THAT THEY WOULD PLACE A REQUEST WITH THE LOCAL DEALER TO PERFORM A FREE OIL CHANGE. THE DEALER DECLINED TO HONOR THE REQUEST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11416175,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"05/11/2021","vin":"KNDJT2A56C7","components":"ENGINE","summary":"I RECEIVED A RECALL LETTER THAT WAS DATED ON APRIL 6,2021 FROM KIA THAT MY CAR NEEDED TO COME IN FOR UPDATE TO THE ENGINE TO PROTECT FROM EXCESSIVE ROD BEARING DAMAGE. UPON GETTING THE CAR FROM THE COLLEGE CAMPUS AND ON THE WAY TO BRING IT BACK INTO THE AREA TO GET THE WORK DONE, IT BLEW THE ENGINE. KIA IS NOW STATING THAT THEY WILL NOT TAKE CARE OF THE PROBLEM SINCE I WASN'T ABLE TO GET THE CAR THERE TO HAVE THE WORK DONE BEFORE THE DAMAGE HAPPENED. THE ENGINE BLEW ON MAY 1,2021 LESS THAN A MONTH AFTER THEIR LETTER WAS DRAFTED. THIS IS A CAR THAT HAS ALWAYS BEEN DEALER MAINTAINED AND HAS ALWAYS BEEN KEPT UP ON ITS REPAIRS. THEY TOLD ME THAT THEY DIDN'T EVEN LOOK INTO THE HISTORY OF THE CAR AND JUST SAID THAT IT WAS MY FAULT FOR NOT MAKING IT IN TO THE SHOP, EVEN THROUGH THAT'S WHERE I WAS GETTING IT TO. THEY IN THEIR LETTER STATE THAT HAD I BEEN ABLE TO GET THE CAR IN IT WOULD HAVE EXTENDED THE WARRANTY TO 150,000 MILES, THE CAR ONLY HAS 107,000 ON IT WHEN THIS HAPPENED. EVEN THROUGH THEY SENT A LETTER STATING THAT THEY SOLD ME A CAR WITH FAULTY PARTS NOW THEY WON'T COVER THE DAMAGE. DAMAGE THAT LUCKILY DIDN'T END IN A MAJOR ACCIDENT BUT DID TOTAL MY CAR. THE CAR WAS TRAVELING AT 75 MILES PER HOUR ON THE HIGHWAY WHEN THE ROD BROKE OFF AND WENT THRU THE SIDE OF THE ENGINE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11415244,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"05/05/2021","vin":"KNDJT2A64C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL KNOCKING SOUND WAS COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT A RATTLING SOUND WAS COMING FROM THE VEHICLE WHILE DEPRESSING THE ACCELERATOR PEDAL, WITHOUT WARNING. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) WHICH SHE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11415032,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"05/03/2021","vin":"KNDJT2A50C7","components":"STEERING,ENGINE","summary":"THE ENGINE IS MAKING A TICKING NOISE AND THE STEERING WHEEL IS CLICKING WHEN I TURNED THE STEERING WHEEL ALSO HAD 3 OPEN RECALLS. TOOK IT TO ALL STAR KIA IN SAN BERNARDINO FOR 3 RECALLS AND THEY REFUSED TO WORK ON THE VEHICLE BECAUSE THEY SAID THEY WERE NOT COMFORTABLE WORKING ON THE CAR, THEY ALSO STATED THAT THE TICKING SOUND WAS NOT RELATED TO THE RECALL EVEN THOUGH I TOLD THEM I SAW ON THE NHTSA WEBSITE THAT DUE TO CATALYTIC COVERTER OVERHEATING IT COULD CAUSE ROD KNOCK. I EVEN TOLD THEM THE RECALL WAS SC176.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11414287,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2021","dateComplaintFiled":"04/28/2021","vin":"KNDJT2A56C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO DECELERATE AND LOSE FORWARD MOMENTUM. THE CONTACT STATED THAT WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO EXCEED 40 MPH. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE LOCAL MECHANIC WHO HAD THE VEHICLE TOWED TO SOUTHWEST KIA - DALLAS (39650 LYNDON B JOHNSON FWY, DALLAS, TX 75237, (972) 283-9797) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO A CONNECTING ROD FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11407760,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2021","dateComplaintFiled":"04/12/2021","vin":"KNDJT2A59C7","components":"ENGINE","summary":"VECHICLE STALLED AT A STOP LIGHT ON A BUSY STREET WITHOUT ANY WARNING OR ANY INDICATION ANYTHING WAS HAPPENING. WAS ABLE TO MAKE IT GO BY GIVING IT SOME GAS BUT IT WAS STILL SUPER SCARY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11406877,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2021","dateComplaintFiled":"04/07/2021","vin":"KNDJT2A58C7","components":"ENGINE","summary":"MY VEHICLE'S MALFUNCTION LIGHT CAME ON AND IT BEGAN TO LOSE POWER OFF AND ON GOING DOWN THE TURNPIKE. SINCE THEN, IT SOMETIMES WON'T START EVEN THOUGH IT SOUNDS LIKE IT IS GOING TO. IT CONTINUES TO HAVE THESE PROBLEMS INTERMITTENTLY. WHEN A DIAGNOSTIC TOOL WAS HOOKED UP TO IT, IT BROUGHT UP THE FOLLOWING CODES: P0420 (CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD), P0336 (CRANKSHAFT POSITION SENSOR \"A\" CIRCUIT RANGE/PERFORMANCE. I BELIEVE THIS MAY BE RELATED TO RECALL #19V120000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11405641,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2021","dateComplaintFiled":"03/30/2021","vin":"KNDJT2A59C7","components":"ENGINE","summary":"TRAVELING AT 55 MPH ON LEVEL HIGHWAY ENGINE STARTED KNOCKING STARTED TO SLOW DOWN LOUD BANG FOLLOWED BY SPARKS COMING OUT FROM UNDER VEHICLE BECAME HARD TO STEER AND GOT PULLED OVER BOUGHT THIS CAR NEW AND I THINK THIS IS VERY DANGEROUS AS CAR COULD HAVE CAUGHT ON FIRE DUE TO OIL AND SPARKS UNDER ENGINE COMPARTMENT KIA SEEMS TO KNOW ABOUT ISSUE BUT REFUSES TO DO ANYTHING ABOUT IT","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11403974,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2021","dateComplaintFiled":"03/19/2021","vin":"KNDJT2A63C7","components":"ENGINE","summary":"AS I WAS DRIVING ON THE STREET, THE CAR CUT OFF IN THE MIDDLE OF AN INTERSECTION. ANOTHER MOTORIST HELPED PUSH CAR TO SAFETY. THE CAR WOULD NOT START WITHOUT A JUMP, AND WHEN IT WAS RUNNING, THE ENGINE WAS SHAKING. THE CHECK ENGINE LIGHT WAS ON AND BLINKING. THERE WAS A SMELL COMING FROM THE EXHAUST.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11403715,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2021","dateComplaintFiled":"03/18/2021","vin":"KNDJT2A52C7","components":"STEERING","summary":"STEERING WHEEL INITIALLY STARTING STICKING WHEN TRYING TO CHANGE LANES OR TURN. NOW THE WHEEL CLICKS WHEN TURNED IN EITHER DIRECTION","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11402666,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2020","dateComplaintFiled":"03/12/2021","vin":"KNDJT2A54C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WERNER KIA (2755 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 632-4044) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.*DT*JB","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11400070,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2020","dateComplaintFiled":"03/10/2021","vin":"KNDJT2A54C7","components":"UNKNOWN OR OTHER","summary":"MY CAR SHUT OFF IN THE MIDDLE OF GAS STATION WON'T CRANK BACK UP","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11400128,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2018","dateComplaintFiled":"03/10/2021","vin":"KNDJT2A53C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, AN ABNORMAL KNOCKING NOISE COULD BE HEARD FROM THE VEHICLE AS AN UNKNOWN COLOR SMOKE BEGAN TO EMIT FROM THE ENGINE. AS THE CONTACT PULLED OVER AND OPENED THE HOOD, FLAMES BEGAN TO EMIT FROM THE ENGINE AS TWO FELLOW MOTORISTS ASSISTED HER WITH THROWING A BLANKET OVER THE FLAMES TO EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED AND THE AUTHORITIES WERE NOT CALLED TO THE SCENE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO TOM DOLAN'S RENO KIA(9455 S VIRGINIA ST, RENO, NV 89511) WHERE THEY DISCOVERED THAT AN ENGINE ROD HAD BLOWN THREW AN ENGINE BLOCK. THEY DIAGNOSED THE VEHICLE WITH ENGINE FAILURE AND THE CONTACT HAD THE ENGINE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 105,402.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11397731,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2021","dateComplaintFiled":"02/24/2021","vin":"KNDJT2A61C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT HIGHWAY SPEEDS, AN ABNORMAL KNOCKING NOISE BEGAN TO EMIT FROM THE ENGINE WITHOUT WARNING. DESPITE THE NOISE, HIS DAUGHTER WAS ABLE TO RESUME NORMAL DRIVING AND DROVE THE VEHICLE HOME. THE NEXT DAY, THE CONTACT STARTED THE VEHICLE AND BEGAN HEARING THE KNOCKING NOISE FOR HIMSELF AND IMMEDIATELY TURNED THE VEHICLE OFF. THE CONTACT CALLED KIA OF GREER (14345 E WADE HAMPTON BLVD, GREER, SC 29651) WHERE HE WAS INFORMED THAT NO REPAIRS COULD BE PERFORMED ON THE VEHICLE UNLESS THE MANUFACTURER APPROVED OF THE REPAIR. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11397213,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"02/21/2021","vin":"KNDJT2A65C7","components":"STEERING,AIR BAGS","summary":"MY 2012 KIA SOUL HAS STARTED TO MAKE A CLUNKING SOUND WHEN TURNING THE STEERING WHEEL. ON TOP OF THIS THE STEERING HAS BECOME VERY LOOSE WHEN DRIVING. WHILE DRIVING THE WIND BLEW AT THE CAR AND THE STEERING BEING SO LOOSE CAUSED ME TO ALMOST LOOSE CONTROL AND CRASH. LUCKY FOR ME THERE WASN'T ANOTHER CAR AROUND OR IT WOULD HAVE HIT ME HEAD ON. IT'S HARD TO CONTROL IT ESPECIALLY AT HIGHER SPEEDS. I ALSO NOTICED THAT THE AIR BAG LIGHT IS CONSTANTLY ON ALSO NOW. I'M NOT SURE WHY THAT IS HAPPENING. I HOPE IT WORKS IN CASE THIS STEERING ISSUE CAUSES ME TO WRECK. I NEED THE CAR TO DRIVE TO WORK AND DON'T HAVE THE MONEY TO PAY DEALERSHIP TO EVEN LOOK AT IT. WHILE DRIVING ON THE HIGHWAY HAS BECOME VERY NERVE-WRACKING DUE TO STEERING BEING SO LOOSE. I HAVE READ THAT EVERYO E WITH THIS YEAR AND MODEL ARE HAVING SIMILAR ISSUES.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11394588,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2021","dateComplaintFiled":"02/04/2021","vin":"KNDJT2A63C7","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"WITHIN TEN MINUTES OF DRIVING THE CAR, IT STALLS WHEN STOPPED AT LIGHTS, STOP SIGNS, ETC., GEARED IN DRIVE AND LOW IDLE UNDER NORMAL DRIVING CONDITIONS. WHEN RESTARTED IT PROCEEDS AT A SLOW CRAWL AND WILL NOT ACCELERATE OR WILL ACCELERATE NORMALLY IN 15 TO 30 SECONDS. HAD OIL, OIL FILTER AND ENGINE AIR FILTER REPLACED BUT DID NOT CORRECT THE PROBLEM. ENGINE LIGHT COMES ON WHEN IT STALLS. AFTER SIX TIMES OF DYING AND NOT ACCELERATING, IT IS NOW PARKED IN DRIVEWAY AND FEAR IT IS TOO DANGEROUS TO DRIVE. THESE INCIDENTS HAPPENED WITHIN ONE WEEK WITH NO PRIOR OPERATION ISSUES. I HAVE READ COUNTLESS COMPLAINTS ON THIS ISSUE FROM OTHER KIA SOUL OWNERS BUT NO RESOLVES, JUST ASTRONOMICAL REPAIR BILLS WITH NO FIXES AND NO HELP FROM KIA, DEALERSHIPS OR THE GOVERNMENT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11390810,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2021","dateComplaintFiled":"01/30/2021","vin":"KNDJT2A55C7","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"IN 2018 I KNOWN MY 2012 SOUL 1.6L CONSUME TOO MUCH ENGINE OIL ABOUT 1QT FOR 1,000 MILES. I TOLD IT THE KIA ENGINEER. BUT THE ENGINEER SAID, IT IS CAUSED BY MILEAGE OVER 140,000. I HAD ADDED ENGINE OIL PRETTY OFTEN. I VISITED THE KIA A COUPLE OF MONTHS LATER FOR ENGINE STALLING AND AND EXTRA OIL CONSUMING. I ASKED FOR RECALL 19V120000. BUT THEY SAID IT IS NOT FOR MY CAR. THEY TOLD OTHER REPAIR ABOUT $ 400 INSTEAD.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11390200,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2021","dateComplaintFiled":"01/27/2021","vin":"KNDJT2A55C7","components":"ENGINE","summary":"THE ENGINE MADE A POPPING SOUND AND BURST INTO FLAMES.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11389881,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2021","dateComplaintFiled":"01/25/2021","vin":"KNDJT2A63C7","components":"STEERING","summary":"CLUNKING IN THE STEERING COLUMN TURNING RIGHT AND LEFT. FEELS LOOSE. HAPPENS WHILE DRIVING OR STATIONARY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11387025,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2020","dateComplaintFiled":"01/07/2021","vin":"KNDJT2A68C7","components":"ELECTRICAL SYSTEM,ENGINE","summary":"UPON MY LAST SERVICE AT THE DEALERSHIP THEY TOLD ME MY OIL WAS LOW. THIS WAS THE FIRST TIME EVER HAVING TO ADD OIL. I CONTINUED TO MONITOR THE ISSUE. LAST WEEK WE DROVE THE CAR APPROX 50 MILES HOME. THE NEXT MORNING THE CAR WOULD NOT START AT ALL. WE HAD IT TOWED TO THE DEALER AND THEY TOLD ME THE ENGINE IS GONE. THE CAR HAS 97,000 MILES AND HAS BEEN MAINTAINED MYSELF FOR THE LAST 6 YEARS USING SYNTHETIC OIL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11383164,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2020","dateComplaintFiled":"12/12/2020","vin":"KNDJT2A52C7","components":"ENGINE","summary":"ON NOV 30TH 2020 MY 2012 KIA SOUL BROKE DOWN AT ABOUT 8:00 PM ON THE MIDDLE OF THE HIGHWAY HEADED SOUTH ON 16 TOWARDS TACOMA. I HAD TO HAVE AAA TOW IT TO MY EX HUSBAND'S HOUSE. IM NOT FAMILIAR WITH CARS BUT HAD JUST PUT OIL IN IT AND GET REGULAR CHECK UPS BUT TO ME IT SOUNDED LIKE MY ENGINE BLEW. I COULD BARELY GET OFF THE HIGHWAY ENOUGH SO I WASN'T HIT BY PASSING TRUCKS. I WASN'T TURNING BUT I WAS GOING 60 MPH WHICH WAS THE SPEED LIMIT. I HAVR DOCUMENTATION OF AAA PICKING IT UP BUT HAVEN'T BEEN ABLE TO AFFORD TO HAVE IT LOOKED AT. I'VE BEEN FINDING RIDES TO WORK SINCE THIS HAPPENED","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11382733,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2019","dateComplaintFiled":"12/09/2020","vin":"KNDJT2A55C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT HAD ILLUMINATED AND THE SPEED OF THE VEHICLE HAD SUDDENLY REDUCED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TROPHY KIA OF CARSON LOCATED AT 22020 RECREATION RD, CARSON, CA 90745, WHO RESET THE ENGINE SOFTWARE BUT THE FAILURE CONTINUED TO OCCUR. THE ENGINE LATER EXPERIENCED A LOUD KNOCKING NOISE AND EXCESSIVE OIL CONSUMPTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 125,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11377814,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2020","dateComplaintFiled":"12/03/2020","vin":"KNDJT2A50C7","components":"ELECTRICAL SYSTEM","summary":"TRIED STARTING THE CAR ONE MORNING AND THE ENTIRE DASHBOARD IS BLACK. NO READINGS FOR ANY OF THE GAUGES AND SHIFTER STUCK IN PARK. CAR WAS DRIVABLE AFTER RELEASING THE GEAR WITH THE SHIFT LOCK RELEASE, BUT NOTHING ON THE INSTRUMENT CLUSTER WORKING. COULDN'T SEE ODOMETER, FUEL GAUGE, HEAT GAUGE BECAUSE IT WASN'T MOVING OR LIT UP.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11373862,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2020","dateComplaintFiled":"11/09/2020","vin":"KNDJT2A53C7","components":"ENGINE","summary":"TL* THE CONTACT OWNED A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS STOPPED AT AN INTERSECTION, THE VEHICLE BEGAN TO MAKE AN ABNORMAL TICKING SOUND WITHOUT WARNING. AS THE CONTACT'S DAUGHTER ATTEMPTED TO ACCELERATE, THE VEHICLE STALLED ALSO WITHOUT WARNING. UPON RESTART OF THE ENGINE, THE CONTACT'S DAUGHTER WAS ALERTED BY A FELLOW MOTORIST THAT HER VEHICLE HAD CAUGHT ON FIRE(FIRE ORIGIN UNKNOWN). THE CONTACT'S DAUGHTER IMMEDIATELY EXITED THE VEHICLE AND CALLED FOR ASSISTANCE. THE FIRE DEPARTMENT ARRIVED AT THE SCENE AND THE FIRE WAS EXTINGUISHED. THE CONTACT'S MOTHER BELIEVED THAT A FIRE REPORT WAS FILED BUT WAS NOT CERTAIN; NO INJURIES WERE SUFFERED DUE TO THE FIRE. DUE TO THE FIRE, THE VEHICLE WAS DESTROYED AT THE SCENE AND TOWED TO AN INDEPENDENT TOW YARD. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT SHE WAS NEVER NOTIFIED OF THE RECALL PRIOR TO THE FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THE CONTACT WAS GIVEN A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11373603,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2020","dateComplaintFiled":"11/07/2020","vin":"KNDJT2A68C7","components":"STEERING,LANE DEPARTURE","summary":"MY 2012 KIA SOUL POWER STEERING IS ALMOST LOCK IT IS VERY HARD TO TURN","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11373129,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2012","dateComplaintFiled":"11/05/2020","vin":"KNDJT2A66C7","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE OPENING THE SUN ROOF, THE BUTTON WAS DEPRESSED HOWEVER, THE SUN ROOF STOPPED HALFWAY OPENED. THE BUTTON WAS DEPRESSED A SECOND TIME AND THE SUN ROOF OPENED COMPLETELY. THE VEHICLE WAS TAKEN TO CASEY KIA (11999 JEFFERSON AVE, NEWPORT NEWS, VA 23606, (757) 347-8247) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11362986,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2018","dateComplaintFiled":"10/06/2020","vin":"KNDJT2A50C7","components":"ENGINE","summary":"MY KIA SOUL 2012 HAS BEEN HAVING PROBLEM A WITH OVER THE LIMIT OIL CONSUMPTION THAT STARTED IN 2015. IN THE OWNERS MANUAL AND IN CROWN KIA WHERE I BOUGHT THE CAR SAID THAT I CAN CHANGE OIL ON EVERY 5000 MILES. OVER TIME IT STARTED BURNING MORE AND MORE OIL THAT IT WAS NEEDED TO ADD AND CHANGE OIL EVERY 1000 MILES. REPUTABLE MECHANIC IN THE AREA TOLD ME KIA SOUL HAVE THAT DEFECT OF BURNING EXCESSIVE OIL AND IT WAS DUE TO DEFECTED VALVE GUIDES AND PISTON RINGS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11355503,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2020","dateComplaintFiled":"09/17/2020","vin":"KNDJT2A65C7","components":"UNKNOWN OR OTHER,ENGINE","summary":"WHILE DRIVING CAR IS RANDOMLY STALLING . VISITED SEVERAL SERVICE INCLUDE KIA SERVICE AS WELL NOBODY KNOWS WHATS WRONG. IT'S DANGEROUS TO DRIVE WHEN DURING DRIVING THE CAR JUST STALLS ALL OF THE SUDDEN.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11354277,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2013","dateComplaintFiled":"09/10/2020","vin":"KNDJT2A57C7","components":"ENGINE","summary":"ON OR ABOUT JUNE 27, 2013, I HAD ABOUT 58,000 MILES ON MY VEHICLE AND WHILE ON THE FREEWAY I NOTICED A SLIGHT HESITATION AND THEN A LIGHT KNOCKING IN THE ENGINE. ENGINE LIGHT CAME ON, SO I HAD THE CODE READ AND IT IDICATED THAT THE KNOCK SENSOR WAS BAD. I HAD IT REPLACED AND STILL HAD THE KNOCKING NIOSE AND ENGINE LIGHT ON. HAD THE CODE READ AGAIN AND IT IDICATED THAT IT WAS THE KNOCK SENSOR, SO I REPLACED IT AGAIN. ENGINE LIGHT WENT OUT BUT THE KNOCKING CONTINUED FOR SEVERAL MONTHS. THEN IT STARTED STALLING AT STOPS, ALSO ENGINE WAS RUNNING ODD AND NOT HAVING POWER. ENGINE LIGHT CAME BACK ON AND THIS TIME THE CODE INDICATED THAT IT WAS THE CRANK SENSOR. I REPLACED IT AND THE ODD RUNNING STOPPED. THE ENGINE STILL STALLS ON OCCASION IT STALLS EVEN WHILE DRIVING. I'VE HAD BOTH RECALLS COMPLETED ON MY VEHICLE, AND WAS TOLD BY: ARAPAHOE KIA, (9701 E ARAPAHOE RD, CENTENNIAL, CO 80112) AFTER THE CATALITIC CONVERTER RECALL WAS COMPLETED, THAT I SHOULD GET THE ENGINE FLUSHED AND IF IT STILL CONTINUED, I HAD TO HAVE ENGINE REPLACED AT MY COST. TO SAY THE LEAST, THAT AFTER 241,436 MILES, IT IS STILL KNOCKING, USING OIL. I THINK THE CATALITIC CONVERTER HAD SOMETHING TO DO WITH THIS ISSUE, BUT YOU KNOW HOW DEALERSHIPS TREAT CUSTOMERS, LIKE THEY DON'T KNOW ANYTHING. I'M A MECHICAL ENGINEER INSPECTOR, SO GOOD LUCK WITH YOUR KIA SOULS, I THINK THERE SHOULD BE A RECALL ON ALL 1.6L ENGINES.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11352082,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2020","dateComplaintFiled":"08/30/2020","vin":"KNDJT2A50C7","components":"STEERING","summary":"CLUNKING WHEN TURNING, NOW THE STEERING COLUMN IS LOOSE","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11349920,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2020","dateComplaintFiled":"08/17/2020","vin":"KNDJT2A51C7","components":"ENGINE","summary":"7/22/20 - CAR DRIVEN TO FIRESTONE STORE #005738, NEWPORT, KY TO PURCHASE 2 NEW TIRES AND AN ENGINE COURTESY CHECK WAS PERFORMED - FIRESTONE ID #7046930 - NO ENGINE LIGHTS, NO SAFETY WARNINGS, MILEAGE 77,071 MILES ON CAR. 7/27/20 - THE CAR STOPPED RUNNING WHILE BEING DRIVEN - CAR WAS TOWED TO FIRESTONE, MASON, OH. 7/29/20 - THEY EXAMINED THE CAR, MILEAGE 77,398. THE ENGINE HAD A ROD BLOW THROUGH THE OIL PAN CAUSING ALL OF THE OIL TO DRAIN FROM THE CAR. THEY ALSO RAN A DIAGNOSITC ON THE CAR AND THE MECHANIC GOT A READING OF CODES: P0300 - RANDOM MULTIPLE PISTONS MIS FIRE, P0303 - CYLANDER #3 MIS FIRING. THIS IS SIMILAR TO A CURRENT RECALL ON 2012-2016 KIA SOULS - RECALL #19V120000. [VEHICLES EQUIPPED WITH 1.6LGASOLINE DIRECT INJECTION (GDI) ENGINES. HIGH EXHAUST GAS TEMPERATURES MAY DAMAGE CALYTIC CONVERTER POSSIBLY RESUTLING IN ABNORMAL ENGINE COMBUSTION AND DAMAGE TO ONE OR MORE OF THE ENGINE'S PISTONS AND POSSIBLE PISTON CONNECTING ROD FAILURE.] PER KIA, CONSEQUENCES OF THIS POSSIBLE CONVERTER FAILURE CAN CAUSE THE ROD TO PUNCTURE THE ENGINE AND CAUSE THE OIL TO DRAIN OUT. WE CHECKED WITH THE RECALL SITE TO VERIFY IF THE VEHICLE VIN# WAS LISTED FOR THE RECALL. THE KIA DEALERSHIP HAS STATED THAT THE VEHICLE DID NOT QUALIFY BECUASE THE P0420 CODE DID NOT DISPLAY. THEY DID NOT VISUALLY INSPECT THE CATALYTIC CONVERTER OR COULD NOT RUN A HEAT TEST ON THE ENGINE SINCE THE VEHICLE WOULD NOT RUN. WE ARE REQUESTING THAT THIS VEHICLE BE CONSIDERED PART OF THE RECALL BECUASE WHAT HAPPEND TO OUR VEHICLE IS THE SAME AS WHAT HAPPENS TO VEHICLES INVOLVED IN THE RECALL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11348566,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2020","dateComplaintFiled":"08/11/2020","vin":"KNDJT2A5XC7","components":"ENGINE","summary":"I DISCOVERED THIS RECALL (SC176) (19V120) ONLINE AND WAS NEVER CONTACTED BY THE MANUFACTURE. THE ENGINE THROUGH A PISTON ROD JUST AS THE RECALL STATES THAT COULD HAPPEN AND IT DID. WE REGULARLY CHANGED THE OIL AND KIA IS NOT GOING TO HONOR THIS RECALL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11344118,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2020","dateComplaintFiled":"08/08/2020","vin":"KNDJT2A57C7","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I JUST BOUGHT MY CAR IN APRIL AND WITH REGISTRATION PAPERS I RECEIVED RECALL PAPERS STATING 2 RECALLS FOR MY VEHICLE I DIDN'T THINK IT WAS LEGAL TO SELL VEHICLE WITHOUT HAVING IT FIXED.?? NEXT I. TAKE MY VEHICLE TO KIA DEALER ON MONDAY AUGUST 3 TO FIX RECALLS THEY.SAID.NO CODES SHOW.. I DRIVE HOME 45 MINI AWAY. CAR DIES. INEXT MORNING.IT.DIES.AGAIN WONT START.. I LOOKS UNDER THE HOOD AND THERE.IS A.WIRE BURING THROUGH MY FUS BOX WHICH WAS NOT THERE BEFORE AND NOW I HAVE NO.POWER TO MY VEHICLE AND SOMETHING ISN'T RIGHT I KNOW THAT WIRE WASN'T THERE BEFORE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11342929,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2020","dateComplaintFiled":"08/03/2020","vin":"KNDJT2A53C7","components":"STEERING,ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO STATED THAT WHILE DRIVING ON A CURVE AND WHEN MAKING TURNS AND GOING OVER SPEED BUMPS, THE STEERING WHEEL MADE AN ABNORMAL SOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11342743,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2020","dateComplaintFiled":"08/01/2020","vin":"KNDJT2A66C7","components":"FUEL/PROPULSION SYSTEM","summary":"MY CAR IS STALLING A LOT I CHANGE THE FUEL INJECTORS AND IT KEEPS STALLING OUT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11342514,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2020","dateComplaintFiled":"07/31/2020","vin":"KNDJT2A60C7","components":"UNKNOWN OR OTHER","summary":"REFRIGERANT OIL LEAKING FROM AC COMPRESSOR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11340669,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2020","dateComplaintFiled":"07/21/2020","vin":"KNDJT2A50C7","components":"ENGINE","summary":"BURNING OIL, MECHANIC DID ANOTHER ENGINE FLUSH TO CLEAN BUILDUP, AFTER I PICKED UP THE CAR, CHECK ENGINE LIGHT CAME ON AND NOW IT'S THE CATALYTIC CONVERTER, MECHANIC STATED IT NEEDS TO BE REPLACED. I CONTINUED TO HAVE PROBLEMS WITH BURNING OIL WITH THIS ENGINE AND NOW THE CAT NEEDS REPLACING, THIS IS A VERY EXPENSIVE REPAIR, I LOVE MY SOUL BUT THIS ENGINE HAS BEEN NOTHING BUT TROUBLE","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11340217,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2020","dateComplaintFiled":"07/19/2020","vin":"KNDJT2A6XC7","components":"ENGINE","summary":"BLUE SMOKE COMING OUT OF THE EXHAUST PIPE WHEN CAR IS IN USE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11338100,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2020","dateComplaintFiled":"07/08/2020","vin":"KNDJT2A55C7","components":"ENGINE","summary":"WHEN YOU GO TO TURN ON THE CAR IT STALLS AS IF THE STARTER DOES NOT WORK AFTER 2 TRIES IT TURNS ON ONLY THE RPMS DOES NOT MOVE AND THE CAR SHAKES VERY VIOLENTLY SO I STOP TURN THE CAR OFF AND THEN ON AND NO PROBLEM ONLY WHEN AT A LIGHT OR STOPPED IN DRIVE-THRU THE CAR WILL TURN OFF NO POWER YOU TURN IT ON AGAIN AND EVERYTHING IS GOOD FOR A LITTLE WHILE THEN IT DOES THE SAME OVER AND OVER AGAIN. THE CHECK ENGINE LIGHT GOES ON AND OFF WHEN I TOOK THE CAR TO THE KIA DEALERSHIP IN PUEBLO THEY SAID IT WAS AN OLD CODE NOT TO WORRY YET THE CAR GIVES ME TROUBLE STILL AND MAKES A WEIRD CLICKING NOISE WHEN I TURN OFF","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11330572,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2020","dateComplaintFiled":"06/24/2020","vin":"KNDJT2A66C7","components":"FUEL SYSTEM, GASOLINE,POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED THE EMISSIONS TEST DUE TO THE WARNING LIGHT BEING ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE FUEL CAP WAS REPLACED AND THE CHECK ENGINE WARNING LIGHT WAS NO LONGER DISPLAYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11330025,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2020","dateComplaintFiled":"06/22/2020","vin":"KNDJT2A53C7","components":"ENGINE AND ENGINE COOLING,ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING A KNOCKING NOISE OCCURRED COMING FROM THE ENGINE AS WELL AS SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT SHE WAS CLOSED TO THE DEALER AND COASTED INTO SPRITZER KIA CLEVELAND (3414 BROOKPARK RD, CLEVELAND, OH 44134) WHERE THE VEHICLE WAS DIAGNOSED THAT A ROD WENT THROUGH THE SIDE OF THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING), HOWEVER HER VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11330220,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2020","dateComplaintFiled":"06/22/2020","vin":"KNDJT2A61C7","components":"ENGINE","summary":"ENGINE FAILURE HAD TP REPLACE THE ENGINE LAST YEAR . NOW AGAIN HAVING ENGINE PROBLEMS. CAR STALLS WHEN TURNED ON . WHEN SITTING AT A STOP LIGHT IT SPUTTERS WHEN YOU STEP ON GAS IT BACK FIRES . *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11328991,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2020","dateComplaintFiled":"06/15/2020","vin":"KNDJT2A58C7","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I HAVE BEEN HAVING MY CAR STALL AT STOPLIGHT SINCE THE MIDDLE OF MAY. I COMPLAINED ON HERE BECAUSE THERE ARE NO RECALLS ON MY CAR BUT ON THE SAME MAKE AND MODEL SOME IN THE SAME YEAR AS MINE DOES HAVE RECALLS. THEN IT STARTED TO STALL WHILE DRIVING. THEN I TOOK VIDEO ON MY PHONE OF HAVING TO RESTART IT AND THE RPMS DID NOT WORK AT ALL. I TOOK THE ADVICE FROM ONE OF THE PHONE NUMBERS ON HERE AND THEY TOLD ME TO TAKE IT TO A KIA DEALER.THE KIA DEALER SAID THERE IS NOTHING WRONG AND NO CODES, AND NO LIGHTS ON THE DASH. TODAY IT DIED 3 TIMES THE THIRD TIME WAS TURNING LEFT ONTO A 55 MPH ROAD. THANK GOD THE DRIVER COMING SAW ME AND MY HAZARDS. YESTERDAY I HAD A FRIEND DRIVE IT AND IT DID THE SAME THING DIED AT LIGHTS AND WHILE DRIVING AT 40 MPH. TODAY I CALLED THE KIA NUMBER AND SHE SAID TO KEEP TAKING IT IN TO THE DEALER BUT I CANNOT AFFORD A 90$ SERVICE CHARGE EVERY TIME. I KNOW OTHERS WERE RECALLED. SO I WILL KEEP COMPLAINING UNTIL MY CAR GETS ON THAT LIST OR I END UP IN AN ACCIDENT AND HAVE TO GET A LAWYER. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11327967,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2020","dateComplaintFiled":"06/09/2020","vin":"KNDJT2A56C7","components":"ENGINE","summary":"I WAS DRIVING MY CAR ON THE FREEWAY, I GOT OFF ON MY EXIT. WHEN I CAME UP TO THE RED LIGHT MY CAR STALLED AND SHUT OFF. I TURNED MY CAR BACK ON AND IT WOULDN'T START SO I TRIED AGAIN AND IT TURNED ON BUT HAD A TICKING SOUND. I GOT HOME AND CHECKED MY OIL AND MY OIL WAS COMPLETELY GONE. I DIDN'T HAVE ANY OIL LIGHT OR ENGINE LIGHT ON. I TOOK MY CAR IN AND THERE IS A RECALL SC176. KIA SAID MY ENGINE WASN'T AFFECTED DUE TO THE RECALL. THEY SAID THEY DON'T KNOW THE CAUSE OF THE PROBLEM AND WOULD HAVE TO TEAR THE ENGINE APART. THEY RECOMMENDED I REPLACE WITH A ENGINE LONG BLOCK AND IT WOULDN'T BE COVERED UNDER THE RECALL. EVERYTHING DESCRIBED IN THE RECALL IS EXACTLY WHAT HAPPENED WHEN I WAS DRIVING. IM VERY LUCKY I WASN'T ON THE FREEWAY WHEN THIS OCCURRED BECAUSE I HAD MY 3 YOUNG CHILDREN IN THE CAR WITH ME. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11327355,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2020","dateComplaintFiled":"06/05/2020","vin":"KNDJT2A53C7","components":"ENGINE","summary":"IN EARLY 2016, MY VEHICLE BEGAN BURNING OIL AT AN ALARMING RATE. NOVEMBER THE SAME YEAR I ENDED UP HAVING TO GET MY ENGINE REPLACED AT ABOUT 120,000 MILES. IN 2019, THE SAME ISSUE BEGAN TO OCCUR. I HAVE TO PUT OIL IN MY CAR MULTIPLE TIMES EVERY WEEK. A FAMILY MEMBER WHO WORKS FOR KIA BROUGHT OUR ATTENTION TO A RECALL ON THE CATALYTIC CONVERTER THAT CAN CAUSE CONVERTER AND ENGINE DAMAGE DUE TO OVERHEATING. ON JAN 28 2020 I TOOK THE KIA SOUL TO STEVENS KIA IN HARRISONBURG VA FOR THE RECALL. WE EXPLAINED THE ISSUES WE WERE HAVING AND PULLED UP THE INFORMATION ABOUT THE RECALL POSSIBLY CAUSING ENGINE DAMAGE. THEY SAID THEY WERE UNAWARE OF THAT ISSUE AND THAT THEY DON'T BELIEVE IT WOULD CAUSE THE ENGINE TO BURN OFF OIL. KIA'S INFORMATION SPECIFICALLY SAYS THAT IT CAN CAUSE THE VEHICLE TO OVERHEAT, BURN OFF OIL, AND ULTIMATELY LEAD TO ENGINE FAILURE. I STILL HAVE TO ADD OIL TO MY VEHICLE MULTIPLE TIMES DURING THE WEEK AS IT IS DAMAGED AND HASN'T BEEN REPAIRED. IT IS GETTING TO THE POINT WHERE I'M SCARED IT'S GOING TO LEAVE ME STRANDED SOMEWHERE OR WORSE. I NEED TO KNOW WHAT I HAVE TO DO FOR KIA TO ADDRESS THE SITUATION WITHOUT CONTRADICTING THEIR OWN INFORMATION ON THE RECALL. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11327448,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2020","dateComplaintFiled":"06/05/2020","vin":"KNDJT2A58C7","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE","summary":"ABOUT 2 WEEKS AGO MY CAR DIED AT A STOPLIGHT FOR THE FIRST TIME. ALL ALONG THERE IS NO INDICATOR LIGHTS. THEN DIED WHILE DRIVING 3 DAYS LATER AT 35 MPH. I WENT TO AN AUTO ZONE TO GET A CHECK ON ITS COMPUTER BUT THEY WOULDN'T DO ANYTHING DUE TO THE CORONA VIRUS. DROVE IT A FEW DAYS , IT DIED AGAIN AT THE STOPLIGHT. IT BEGAN TO DO THIS EVERY FEW DAYS .NO INDICATION WHEN IT WOULD SHUT OFF AND NO INDICATOR LIGHTS. I CALLED TO SEE IF THERE WAS A RECALL AND THERE WASN'T, I ALSO CHECKED ONLINE.WHEN IT DIED I WOULD HAVE TO WAIT JUST OFF THE ROAD OR AT BUSY INTERSECTIONS FOR A FEW MINUTES AND KEEP TRYING. THEN AFTER A FEW TIMES I STARTED NOTICING IT WOULD DIE AT THE INTERSECTION AND THEN MY RPM INDICATOR WOULD NOT WORK THEN THE CAR WOULD SHUT OFF WHILE I WAS DRIVING ,I WOULD FIGHT WITH IT TO START OR IT WOULD START NORMALLY AND EVERYTHING WORKED FOR A WHILE AGAIN. I CALLED THE DEALER MADE AN APPOINTMENT, THEY SAID NOTHING WAS WRONG BUT ONE MECHANIC ASKED WHAT YEAR THAT THERE WAS A RECALL ON OTHER VEHICLES..TODAY JUNE 5TH WHEN I WAS STUCK AT AN INTERSECTION I USED MY PHONE TO RECORD THAT IT STARTED AFTER A FEW MINUTES AND THEN WHEN I DROVE IT I HAD TO FLOOR THE GAS AND THE RPM INDICATOR WASN'T WORKING AT ALL. THEN I WAS DRIVING FINALLY GOT IT TO SPEED AND IT DIED IN THE ROAD AT 55 WHILE DRIVING LUCKILY I COASTED OFF THE ROAD .AFTER A MINUTE I TAPED WHERE I WAS, HOW THE CAR WAS PULLED OFF CROOKED AND THEN IT STARTED NORMALLY, NO INDICATOR LIGHTS ,RPM WORKED AND I GOT HOME. THE CAR DEALER SAID HE PROBABLY KNEW WHAT IT WAS DUE TO THE OTHER RECALLS BUT IT WOULD BE EXPENSIVE. I CANNOT AFFORD A REPAIR DON'T WANT TO DIE EITHER. IF OTHER CARS WERE RECALLED MINE NEEDS TO BE. IT'S ONLY A MATTER OF TIME BEFORE I AM IN AN ACCIDENT BECAUSE MY CAR JUST DIES WHENEVER IT WANTS TO. I DO NOT KNOW HOW TO UPLOAD OFF MY PHONE BUT WILL GLADLY HAVE SOMEONE DO IT SOON TO REPORT IT AGAIN. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11326127,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2020","dateComplaintFiled":"05/27/2020","vin":"KNDJT2A60C7","components":"STEERING,ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITH THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OFF OF THE ROADWAY AND THE TURNED THE VEHICLE OFF. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11324301,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2020","dateComplaintFiled":"05/12/2020","vin":"KNDJT2A55C7","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS THE VEHICLE OVERHEATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS 133,668","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11323481,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2020","dateComplaintFiled":"05/06/2020","vin":"KNDJT2A60C7","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THERE WAS AN ABNORMAL CLICKING NOISE DETECTED WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11320642,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2020","dateComplaintFiled":"04/09/2020","vin":"KNDJT2A57C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO A CONNECTING ROD FAILURE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO WILLIAMS KIA OF ELMIRA LOCATED AT (951 COUNTY RD 64, ELMIRA, NY 64903), AND IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,341.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11319301,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2020","dateComplaintFiled":"03/26/2020","vin":"KNDJT2A56C7","components":"ENGINE","summary":"VEHICLE WAS DRIVEN FOR APROX. 45 MIN AT FREEWAY SPEEDS OF 70 MPH UPON EXITING THE FREE WAY THE VEHICLE STALLED. THERE WAS NO ACCIDENT AND I WAS ABLE TO COAST THE VEHICLE TO A PARKING LOT, AT THAT TIME THE 2012 KIA SOUL WOULD NOT START. A FEW HOURS LATER I WAS ABLE TO START THE VEHICLE, THERE WAS A VERY BAD BANGING SOUND FROM THE ENGINE, I WAS ABLE TO DRIVE IT A SHORT DISTANCE TO THE AUTO PARTS STORE TO TEST THE CHECK ENGINE LIGHT. THERE WAS A CODE FOR P0420 \"CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD\". I WAS TOLD NOT TO DRIVE THE VEHICLE ANY FURTHER. I HAD THE VEHICLE TOWED TO A KIA SERVICE (WHERE IT CURRENTLY IS). THEY ARE CLAIMING THAT IT DOES NOT FALL WITHIN THE RECALL FOR NHTSA CAMPAIGN NUMBER: 19V120000 - KIA RECALL # SC176 THIS RECALL SEEMS TO BE THE SAME ISSUE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11318796,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2020","dateComplaintFiled":"03/20/2020","vin":"KNDJT2A54C7","components":"ENGINE","summary":"MY 15 YR OLD SON (PERMITTED DRIVER), MY HUSBAND, AND I WERE DRIVING WHEN THE CAR STARTED TO JERK, AND THEN STALLED COMPLETELY IN THE MIDDLE OF TRAFFIC! LUCKILY NOBODY WAS HURT, AND WE WERE ABLE TO GET IT TOWED TO A KIA SERVICE CENTER. I HAVE AN OPEN RECALL SC176. THE DIAGNOSIS FROM KIA FELL UNDER ALL OF THE CRITERIA & SYMPTOMS WITH THE RECALL. THEY FIRST DIAGNOSED IT AS A TIMING VALVE, SENT A QUOTE ORDERED PARTS,THEN CALLED 2 HOURS BEFORE I AM SUPPOSED TO PICK IT UP, AND SAID MY ENGINE NOW NEEDS REPLACED. IT WON'T BE WARRANTED UNDER THE RECALL BECAUSE A \"CODE\" DID NOT APPEAR. MIND YOU THEY FOUND ALL OF THIS OUT AFTER THEY DID THE ECU UPGRADE WITH THE RECALL. I KNOW NOTHING ABOUT A CODE, BUT FIRST IT WAS MISDIAGNOSED, THEN NOW I NEED A NEW ENGINE, AND THE RECALL IS STILL OPEN FOR MY VIN. NO ENGINE COMPRESSION TEST WAS DONE, AND IT TOOK ME CALLING KIA HEADQUARTERS FOR THEM TO OWN A TECH LINE CASE. I WAS TOLD BY HEADQUARTERS THEY CAN ONLY REQUEST INFO VIA EMAIL, THEN GET A VOICEMAIL SAYING THAT THEY \"CALLED\" THEM, AND THEY SAID THEY CANNOT GET THE CODE. NOT BUYING IT, AND THIS WAS A SAFETY OCCURRENCE THAT HAPPENED WITH MY SON DRIVING. WAITING ON THE DIAGNOSIS NOW FROM KIA AFTER THE 4TH REQUEST TO THEM.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11316913,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"03/08/2020","vin":"KNDJT2A59C7","components":"STEERING","summary":"CLUNKING AND CLICKING IN STEERING. SAME AS SEVERAL OTHER COMPLAINTS. KIA NEEDS TO RECALL FOR THIS SERIOUS SAFETY DEFECT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11310638,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2020","dateComplaintFiled":"02/21/2020","vin":"KNDJT2A66C7","components":"ELECTRICAL SYSTEM","summary":"CAR IS IN P AS RK. CAR IS NOT MOVING. CAR IS NOT ALREADY STARTED. OFTEN THE CAR WON'T START. INTERIOR LIGHTS COME ON WHEN KEY IS PLACED IN IGNITION, BUT WONT TURN OVER. YOU HAVE TO WIGGLE THE SHIFTER OR TURN THE STEERING WHEEL. IT WILL EVENTUALLY START. CAR GURUS HAS OVER 150 IDENTICAL COMPLAINTS. IT APPEARS IT'S A COIL OF SOME TYPE. MULTIPLE VEHICLES VARIOUS YEARS. HE DEALERSHIPS OFTEN JUST RECOMMEND REPLACING STARTER OR BATTERY. BUT THE ISSUE REMAINS. IT'S A PRODUCT DEFECT. SHOULD BE A RECALL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11302369,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2019","dateComplaintFiled":"01/27/2020","vin":"KNDJT2A65C7","components":"STEERING","summary":"2012 KIA SOUL NOW MAKING A CLUNKING, CLICKING OR POPPING NOISE WHEN TURNING THE STEERING WHEEL RIGHT OR LEFT WITH SLIGHT PLAY IN THE WHEEL. UPON RESEARCHING ONLINE WHAT IT COULD BE I HAVE DISCOVERED COMPLAINTS ALL OVER THE WEB OF THE SAME ISSUE. PEOPLE BEING TOLD BY MECHANICS IF NOT FIXED IT MAY CAUSE ACCIDENTS DUE TO STEERING FAILURE, BUT THAT KIA REFUSES TO CORRECT THE PROBLEM OR RECALL THESE VEHICLES DESPITE BEING AWARE OF THE ISSUE FOR YEARS NOW.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11301769,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2019","dateComplaintFiled":"01/25/2020","vin":"KNDJT2A61C7","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE","summary":"HAD TO REPLACE ENGINE","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11299673,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2019","dateComplaintFiled":"01/16/2020","vin":"KNDJT2A51C7","components":"STEERING","summary":"THE STEERING WHEEL IS SHAKING AND MAKING A LOUD NOISE WHEN DRIVING.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11298991,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2020","dateComplaintFiled":"01/13/2020","vin":"KNDJT2A60C7","components":"STEERING","summary":"I OWN A 2012 KIA SOUL + WITH 39,000 MILES ON IT. I RECENTLY HEARD A CLUNKING IN THE STEERING COLUMN WHEN THE WHEEL IS TURNED FROM LEFT TO RIGHT WHILE STATIONARY AND WHILE DRIVING. RESEARCH SHOWS IT TO BE THE STEERING COUPLER. THERE HAS BEEN A RECALL ON THIS COUPLER IN OTHER KIA MODELS BUT NOT THE 2012 KIA SOUL. THE DANGERS OF LOOSING STEERING BECAUSE OF THIS COUPLER ARE THE SAME NO MATTER WHAT VEHICLE YOU ARE DRIVING I THEREFORE CANNOT UNDERSTAND WHY THERE IS NOT A RECALL FOR THE 2012 KIA SOUL AS WELL AS ANY MODELS WITH THIS SAME COUPLER. SEEMS TO ME KIA IS GETTING OFF THE HOOK FOR THIS MODEL YEAR AND IT DOESN'T SEEM RIGHT TO ME. PLEASE LOOK INTO THIS AND I HOPE YOU WILL SEE THAT THE DANGERS INVOLVING THE FAILURE OF THIS PART IS SAFETY MATTER THAT DESERVES A RECALL FOR THE 2012 MODEL AS IT HAS FOR OTHER MODELS WITH THE SAME COUPLER.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11297671,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2017","dateComplaintFiled":"01/07/2020","vin":"KNDJT2A69C7","components":"ENGINE","summary":"ON 2-2-17 I WAS DRIVING ON STATE HIGHWAY EE, WHICH IS A 2 LANE BLACKTOP WHEN MY KIA ENGINE DIED, I COASTED TO A NEARBY DRIVEWAY AND GOT OFF OF THE ROADWAY THE BEST I COULD, A TOW TRUCK HAD TO BE CALLED, AS THE ENGINE WOULD NOT START. THE CATALYSTIC CONVERTER HAD BLOWN APART AND WAS CLOGGING THE EXHAUST.. IN DOING RESEARCH, I SEE THERE IS A RECALL ON THE 1.6 ENGINES, BUT MINE IS A 2.0, WHY ARE THERE NO RECALLS ON THE 2.0 ?","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11297674,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/1999","dateComplaintFiled":"01/07/2020","vin":"KNDJT2A69C7","components":"UNKNOWN OR OTHER","summary":"MY UVO RADIO IS FINE 1 DAY AND THE NEXT DAY IT NO LONGER HAS SOUND AND THE CLOCK DOESN'T WORK, I HAVE DONE A HARD RESET WITH NO RESULTS. WHEN RESEARCHING HOW TO FIX, I FIND OUT THIS IS A COMMON PROBLEM WITH THE KIA SOULS, WHY ISN'T THERE A RECALL FOR SO ,ANY COMPLAINTS ? I JUST GOT IN IT 1 DAY TO LEAVE HOME AND IT NO LONGER WILL WORK.. THE BACK UP CAMERA HASN'T WORKED FOREVER AND I BOUGHT THIS KIA BRAND NEW AND IN 2019 WHEN I WAS WASHING THE KIA AT THE CAR WASH THE COVER OF THE BACKUP CAMERA FELL OFF AND THEIR IS CORROSION ALL OVER IT, I WOULD THINK FROM A FAULTY SEAL","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11296973,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2019","dateComplaintFiled":"01/03/2020","vin":"KNDJT2A50C7","components":"STEERING","summary":"CLUNKING NOISE IN STEERING COLUMN. FAILURE OF STEERING COUPLING","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11297013,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2019","dateComplaintFiled":"01/03/2020","vin":"KNDJT2A53C7","components":"ENGINE","summary":"I WAS ON THE WAY OUT OF TOWN WITH MY FAMILY, I WAS TRAVELING ON A DARK COUNTY ROAD AT NIGHT, I WAS DRIVING 70 MILES AND ALL OF A SUDDEN A PIECE FLEW UNDER THE CAR AND OIL STARTED SPRAYING OUT AND MY CAR STARTED SMOKING AND WHEN I PULLED OVER TO SEE WHAT HAPPENED THE CAR WOULD NOT EVEN GO IN NEUTRAL SO THAT I COULD MOVE IT TO THE GRASS. I WAS STRANDED IN A SMALL TOWN ON THE HIGHWAY WITH FAST MOVING VEHICLES AND 18- WHEELERS WITH MY 2 KIDS. IT WAS VERY SCARY IT TOOK THE POLICE 15 MINUTES TO COME OUT. VERY UNSAFE WAITING ON THE SIDE OF THE HIGHWAY IN THE DARK. THE CAR WAS INOPERABLE SO I HAD TO LEAVE IT ON SIDE OF THE ROAD.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11296741,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2019","dateComplaintFiled":"01/02/2020","vin":"KNDJT2A58C7","components":"ENGINE","summary":"CAR LOST POWER ON HIGHWAY AND WAS UNABLE TO ACCELERATE. CHECK ENGINE LIGHT WAS FLASHING. HAD CAR TOWED TO GERALD KIA NORTH AURORA TO HAVE THEM EVALUATE CAR TO SEE IF IT WAS A RESULT OF THE CATALYTIC CONVERTER RECALL. IN 9/ 2017 DEALERSHIP ADVISED ME THAT THE CATALYTIC CONVERTER NEEDED REPLACEMENT WITH A STORED ERROR CODE OF P0420. I WAS TOLD THERE WAS NO RUSH TO REPLACE THE CONVERTER SINCE IT WAS RELATED TO EMISSIONS. I WAS QUOTED A REPAIR FEE OF $1630. REPLACED CONVERTER IN 4/2018 AND AGAIN IN 3/2019 AT REPUTABLE SHOP. DEALERSHIP IS STATING THE CAR IS NOT ELIGIBLE FOR THE RECALL SINCE I AM \"OUT OF WARRANTY\". CAR WAS DIAGNOSED WITH P3301 AND P3303 FAILURE. ACCORDING TO RECALL I HAVE A STORED P0420 CODE AND ACTIVE P300X CODES. THEY SHOULD REPLACE THE SHORT BLOCK ACCORDING TO THE RECALL DOCUMENTS. DEALERSHIP IS REFUSING TO ISSUE A TECH LINE AND HONOR RECALL. NOHERE ON THE PAPERWORK DOES IT STATE THAT THE VEHICLE NEEDS TO BE IN \"WARRANTY\"- IF THAT WAS THE CASE WHY DID THEY INFORM ME IN 9/2019 THERE WAS A RECALL AND MY COMPUTER SOFTWARE NEEDED TO BE UPDATED.- I WOULD BE OUT OF \"WARRANTY\" NOWHERE ON THE RECALL PAPERWORK KIA FILED DOES IT STATE THAT ONLY KIA CAN REPLACE A CATALYTIC CONVERTER. VERY FRUSTRATING THAT THE DEALERSHIP IS NOT CONSUMER DRIVEN. I HAVE ESCALATED THIS TO KIA CORPORATE AND AM WAITING FOR THEIR RESPONSE TO SEE IF THEY WILL HONOR THEIR RECALL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11290603,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2013","dateComplaintFiled":"12/21/2019","vin":"KNDJT2A68C7","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"PLEASE NOTE NHTSA CAMPAIGN ID: 19V120000 ORIGINALLY THIS WAS RESTRICTED TO THE 1.6L KIA SOUL 2012, BUT I HAVE NOTED THAT MY CAR HAS HAD AN EXHAUST LEAK AND GETS HOT, EVEN IF OPEN A FRONT WINDOW, GET A NICE WHIFF OF EXHAUST, WHEN THE ONLY CAR IN THE VICINITY. AND IS STATED AS : WHAT YOU SHOULD DO: KIA WILL NOTIFY OWNERS, AND DEALERS WILL UPGRADE THE CATALYTIC OVERHEATING PROTECTION ENGINE CONTROL UNIT LOGIC TO PREVENT OVERHEATING OF THE CATALYTIC CONVERTER. IN ADDITION, THE CATALYTIC CONVERTER WILL ALSO BE REPLACED IF IT HAS BEEN DAMAGED. DEPENDING ON THE EXTENT OF ANY DAMAGE, THE ENGINE MAY ALSO BE REPLACED, FREE OF CHARGE. OWNERS MAY CONTACT KIA CUSTOMER SERVICE AT 1-800-333-4542. KIA'S NUMBER FOR THIS RECALL IS SC176. SUMMARY: KIA MOTORS AMERICA (KIA) IS RECALLING CERTAIN 2012-2016 KIA SOUL VEHICLES EQUIPPED WITH 1.6L GASOLINE DIRECT INJECTION (GDI) ENGINES. HIGH EXHAUST GAS TEMPERATURES MAY DAMAGE THE CATALYTIC CONVERTER, POSSIBLY RESULTING IN ABNORMAL ENGINE COMBUSTION AND DAMAGE TO ONE OR MORE OF THE ENGINE'S PISTONS AND POSSIBLE PISTON CONNECTING ROD FAILURE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11290264,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"12/20/2019","vin":"KNDJT2A66C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY SHUT OFF. WHILE CHECKING THE ENGINE OIL, THE OWNER NOTICED THE OIL LEVELS WERE VERY LOW WEEKS AFTER REPLACING THE OIL, AND THE OIL APPEARED TO BE DARK. ALSO A VALVE NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO RICART KIA (4255 S. HAMILTON RD, GROVE, OH), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 13409487. NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 190,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11290085,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"12/19/2019","vin":"KNDJT2A66C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY SHUT OFF. WHILE CHECKING THE ENGINE OIL, THE OWNER NOTICED THE OIL LEVELS WERE VERY LOW WEEKS AFTER REPLACING THE OIL AND THE OIL APPEARED TO BE DARK. ALSO, A VALVE NOISE WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO RICART KIA (4255 S. HAMILTON RD, GROVE, OH), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 13409487. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 190,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11289279,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2019","dateComplaintFiled":"12/16/2019","vin":"KNDJT2A56C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO PALMEN KIA OF KENOSHA (5301 75TH ST, KENOSHA, WI 53142, (262) 671-1877) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE ALSO NEEDED ADDITIONAL REPAIRS THAT WERE NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11288563,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2019","dateComplaintFiled":"12/12/2019","vin":"KNDJT2A5XC7","components":"ENGINE","summary":"BOUGHT A 2012 KIA SOUL FROM GRAHAM'S DEALERSHIP IN ONTARIO, OHIO IN 2016, I STARTED GETTING A KNOCKING SOUND FROM MY MOTOR ABOUT 7 MONTHS AGO AND TOOK IT IN TO BE LOOKED AT FOR A RECALLAND SAID THERE WAS NO ISSUES AND GAVE ME A TIRE ROTATION AND OIL CHANGE WHICH HAD NOTHING TO DO WITH WHAT I ASKED. THE SYSTEMS CONTINUED TO GET WORSE AS I WAS BUYING FOUR QUARTS A WEEK FOR A 1.7 LITER ENGINE SO I GOT IT IN AND ALL OF A SUDDEN THE MOTOR WAS BAD ENOUGH FOR THEM TO BELIEVE CONSIDERING IT IS ABSOLUTELY HORRIBLE SOUNDING SO GRAHAM'S CALLS KIA AND THEY SAY THEY'D REPLACE IT WITH A NEW MOTOR (THIS WAS SAID ON 12/11/20). BRIAN AT GRAHAM'S AUTO MALL SAID HE WOULD CALL IN THE MORNING WITH THE DATE FOR IT TO BE REPLACED. I GET THE CALL THE NEXT DAY AND THEY SAID THAT THE MANUFACTURE WAS NOT GOING TO DO THE RECALL EVEN THO I WAS TOLD IT WAS GOING TO BE DONE AND THAN CHANGED THE NEXT DAY. BRIAN SAID THEY'RE WAS BASICALLY NOTHING TO BE DONE WHICH I BELIEVE IS A COMPLETE LIE. I'VE BEEN A LOYAL CUSTOMER PAYING OVER 16,000$ THROUGH THREE YEARS JUST FOR THEM TO NOT TAKE THE RECALL AND REPLACE MY MOTOR. I AM VERY UPSET OVER THIS AND WOULD LOVE TO HAVE SOMETHING DONE ABOUT IT","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11288689,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2019","dateComplaintFiled":"12/12/2019","vin":"KNDJ22A59C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE THE CONTACT'S PARENTS WERE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO GOSSETT KIA (LOCATED AT 1900 COVINGTON PIKE, MEMPHIS, TN 38128, 901-255-6320) WHERE IT WAS DETERMINED THAT SLUDGE IN THE ENGINE CAUSED THE ENGINE TO BURN OIL TOO QUICKLY. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT BECAUSE THE DIAGNOSTIC CODE SHOWN FOR THE VEHICLE WAS DIFFERENT FROM THE ONE MENTIONED IN THE CLASS ACTION LAWSUIT, THE VEHICLE WOULD NOT BE COVERED. THE MANUFACTURER PROVIDED CASE NUMBER: 13404459. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS INVALID.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11288562,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"12/11/2019","vin":"KNDJT2A66C7","components":"ENGINE","summary":"VEHICLE CONSTANTLY MISFIRING OR ATTEMPTING TO STALL WITH A CHECK ENGINE LINE THAT DOESN'T STAY ILLUMINATED WHETHER RUNNING, DRIVING, OR AT A STAND STILL. POTENTIALLY VERY DANGEROUS!! WHEN ABLE TO READ CODE IT STATES IT'S A CYLINDER 2 ISSUE, BUT ONLY PROVIDES GENERIC CODE. STILL HAS ISSUES DESPITE GETTING FIXED! THIS KIA SHOULD BE A PART OF THE ENGINE RECALL AS WELL!","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11287138,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2019","dateComplaintFiled":"12/05/2019","vin":"KNDJT2A56C7","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE DUE TO THE FRONT HOOD UNLATCHING ON ITS OWN AND STRIKING THE WINDSHIELD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ASHEBORO NISSAN (LOCATED AT 1635 E DIXIE DR, ASHEBORO, NC 27203, (336) 625-2500) WHERE IT WAS DIAGNOSED THAT THE HOOD LATCH FAILED AND THE HOOD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11286493,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/28/2019","dateComplaintFiled":"12/02/2019","vin":"KNDJT2A64C7","components":"SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 65 MPH, THE VEHICLE HYDROPLANED, DROVE OFF THE ROAD, AND LANDED IN A DITCH. THE REAR DRIVER'S SIDE SEAT BELT KNOB SEPARATED AND CAUSED THE PASSENGER TO SUSTAIN SCRATCHES TO THE LEFT LEG, ARMS, CHIN, AND CHEST. THE PASSENGER WAS TRANSPORTED TO THE HOSPITAL. THE CONTACT STATED THAT THE RADIATOR AND FRONT BUMPER WERE DAMAGED. POLICE REPORT NUMBER: 9630 WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 88,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11283146,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"12/01/2019","vin":"KNDJT2A64C7","components":"STEERING","summary":"WHEN STATIONARY OR IN MOTION MY DAUGHTER'S 2012 KIA SOUL MAKES A CLICKING NOISE COMING FROM WHAT FEELS LIKE IN THE STEERING WHEEL. AFTER LOOKING INTO THIS DEEPER IT IS THE RUBBER COUPLER AT THE ELECTRIC STEERING ASSIST. THERE ARE RECALLS FOR OTHER YEARS AND MODELS SO BOTH KIA AND HYUNDAI BOTH KNOW OF THE PROBLEM BUT WILL NOT REPAIR ALL VEHICLES. I HEAR IT'S AN $8 PART AND $400 FOR LABOR THROUGH THE DEALER. WHAT A GREAT INCOME STREAM FOR THEM!!","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11281920,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2019","dateComplaintFiled":"11/23/2019","vin":"KNDJT2A53C7","components":"ENGINE","summary":"I BOUGHT A USED CAR A MONTH AGO. THE CAR IS THE 2012 KIA SOUL. PERSONALLY, I LOVE THIS CAR. THE DESIGN IS PRETTY AND I LIKE IT SO MUCH. BUT THERE IS A PROBLEM WITH THE ENGINE. THE CAR'S ENGINE IS A 1.6 GDI ENGINE. THIS IS A CAR MADE IN A KOREAN FACTORY. IT RAN 119,800 MILES. ENGINE KNOCKING NOISE IS VERY SERIOUS. THE KNOCKING SOUND WAS VERY LOUD. I CHANGED THE ENGINE OIL ABOUT 50 DAYS AGO. AND I RAN ABOUT 1,000 MILES. I CHECKED THE AMOUNT OF ENGINE OIL TODAY. ENGINE OIL HAS BEEN REDUCED BY ABOUT 1 LITER. I WAS SURPRISED. IF I HADN'T CHECKED, THERE WOULD HAVE BEEN A BIG PROBLEM WITH THE VEHICLE. I SAW A LOT OF NEWS ABOUT THE ENGINE OF THIS CAR IN KOREA. ALREADY, THE MINISTRY OF LAND, INFRASTRUCTURE AND TRANSPORT OF THE KOREAN GOVERNMENT HAS DONE A LOT OF RESEARCH AND TESTING ON THE ENGINE OF THE CAR. THEY FOUND THAT ENGINE OIL DECREASED A LOT, AND KIA MOTORS ACKNOWLEDGED THIS. I'M AFRAID THE CAR WILL SUDDENLY STOP ON THE STREET DUE TO ENGINE FAILURE. I WANT MY FAMILY TO BE SAFE. I CONTACTED AMERICAN KIA MOTORS. THEY ONLY SAY THAT MY VEHICLE IS OUT OF WARRANTY. IF SO, SHOULD I JUST CONTINUE TO RIDE THIS CAR AT RISK? AND I LIVE IN HAWAII. BY THE WAY, THE KIA CUSTOMER SERVICE CENTER TELLS ME TO GO TO ANOTHER ISLAND, HONOLULU, FOR INSPECTION OF THE VEHICLE. IN ORDER TO DO THAT, I HAVE TO SHIP THIS CAR AND I HAVE TO TAKE A PLANE. BUT WHAT IF THE VEHICLE TAKES SEVERAL DAYS TO INSPECT? I THINK KIA SHOULD RESPOND WISELY AND QUICKLY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11281477,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2019","dateComplaintFiled":"11/21/2019","vin":"KNDJT2A53C7","components":"ENGINE","summary":"IT'S ONLY SEVEN YEARS OLD, BUT IT LEAKS ENGINE OIL AND A VERY LARGE METAL BUMP AND KNOCKING COMING FROM THE ENGINE. IT CAN BE HEARD VERY LOUD EVEN OUTSIDE THE CAR. I'M VERY WORRIED IF THE ENGINE IS ON FIRE OR IF IT STOPS SUDDENLY. IN KOREA, THE GOVERNMENT HAS ALREADY RECOMMENDED THAT THE CAR'S ENGINE BE REPAIRED FREE OF CHARGE. I WANT TO BE SOLVED WELL IN THE U.S.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11278738,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"11/05/2019","dateComplaintFiled":"11/07/2019","vin":"KNDJT2A53C7","components":"STRUCTURE,UNKNOWN OR OTHER,ENGINE","summary":"I WAS ON THE FREEWAY, AND ALL THE LIGHTS LINING THE FREEWAY WERE OUT. IT WAS PITCH BLACK, AND A COW HAD MADE ITS WAY INTO THE MIDDLE OF THE FREEWAY. IT WAS STRUCK BY ANOTHER VEHICLE AND SENT INTO THE AIR, AND FLEW RIGHT INTO MY CAR. IT IS MY UNDERSTANDING THAT ONE OF ADOT'S FENCES WERE DOWN THAT WAS CONTAINING CATTLE. I WAS IN A SEVERE ACCIDENT BECAUSE OF THIS, ALONG WITH MULTIPLE OTHER VEHICLES. I FILED A POLICE REPORT AND HAVE THAT CASE NUMBER AS WELL. I HAVE PHOTO AND VIDEO EVIDENCE PROOF.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11277795,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2019","dateComplaintFiled":"11/03/2019","vin":"KNDJT2A6XC7","components":"ENGINE","summary":"IN MARCH 2019, VEHICLE BEGAN MAKING NOISE AND WAS BROUGHT IN TO KIA DEALERSHIP SERVICE DEPARTMENT . WAS TOLD THAT OIL WAS UNEXPECTEDLY LOW DESPITE LAST OIL CHANGE IN NOVEMBER 2018 AND MILEAGE/USE OF VEHICLE WAS MUCH LOWER THAN NORMAL DURING THIS TIME PERIOD. IN OCTOBER 2019, VEHICLE BEGAN MAKING SAME NOISE AND BEFORE IT COULD BE TAKEN IN, VEHICLE STOPPED FUNCTIONING MID-TRAFFIC DURING LEFT HAND TURN ON TO A SIDE ROAD FROM A 45 MPH STATE HIGHWAY. BROUGHT AGAIN TO SAME KIA DEALERSHIP SERVICE DEPARTMENT. TECHNICIAN REPORTED ON DIAGNOSIS REPORT THAT \"OIL LEVEL SEEMED LOW (ADDED 1 QUART)\" AND VERBALLY REPORTED BY PHONE THAT ENGINE HAS UNREPAIRABLE DAMAGE AND ENTIRE ENGINE NEEDS TO BE REPLACED. WE WERE QUOTED $6,000-$7,000 BY THE SERVICE DEPARTMENT AT THE KIA DEALERSHIP TO REPLACE ENGINE. VEHICLE IS CURRENTLY SITTING IN OUR DRIVEWAY UNUSABLE AFTER BEING AN EXTREMELY RELIABLE VEHICLE REQUIRING ONLY REGULAR AND USUAL MAINTENANCE UNTIL MARCH OF THIS YEAR.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11271186,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2019","dateComplaintFiled":"10/26/2019","vin":"KNDJT2A69C7","components":"SEAT BELTS","summary":"HELLO.. I AM A LITTLE UPSET. I WAS INVOLVED IN A VEHICLE ACCIDENT AT THE SPEED OF 40MPG. THE AIR BAGS DID NOT DEPLOY, AND THE SEATBELT DID NOT LOCK. I ENDED UP HITTING MY CHIN AND JAW ON THE STEERING WHEEL. THE MAJOR DAMAGE TO MY CAR IS FRONT PASSENGER SIDE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11270678,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2016","dateComplaintFiled":"10/24/2019","vin":"KNDJT2A51C7","components":"STEERING","summary":"THE STEERING WHEEL IS VERY LOOSE AND MAKES A GRINDING NOISE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11270505,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2019","dateComplaintFiled":"10/23/2019","vin":"KNDJT2A54C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT CALLED RUSTY WALLACE KIA OF KNOXVILLE (701 CALLAHAN DR, KNOXVILLE, TN 37912, (865) 688-8886) AND SCHEDULED AN APPOINTMENT; HOWEVER, THE CONTACT MISSED THE APPOINTMENT. WHILE DRIVING, THE CONTACT NOTICED A LARGE AMOUNT OF BLUE SMOKE COMING FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE WHERE HER HUSBAND AND SON NOTICED A HOLE IN PISTON NUMBER TWO. THE VEHICLE WAS TOWED TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE STILL REMAINED AT THE SAME DEALER WHERE THEY FAILED TO HONOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 13379468. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11269897,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2019","dateComplaintFiled":"10/21/2019","vin":"KNDJT2A53C7","components":"ENGINE","summary":"BEFORE TAKING THE VEHICLE IN FOR THE RECALL IT WAS BURNING OIL. IT WOULD BE COMPLETELY EMPTY AFTER JUST 2000 MILES OF GETTING MY OIL CHANGE. I TOOK IT IN TO GET THE RECALL FIXED. THEY REPLACED THE COMPUTER AS WELL AS THE CATALYTIC CONVERTER. IT STILL CONTINUES TO BURN THE OIL THE SAME AS IT DID BEFORE. THEY TOLD ME THEY COULDN'T DO ANYTHING ESPECIALLY SINCE IT HAS 123000 MILES NOW.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11269458,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2019","dateComplaintFiled":"10/18/2019","vin":"KNDJT2A63C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE THE VEHICLE WAS RUNNING, SMOKE APPEARED FROM THE EXHAUST PIPE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,633.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11266668,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2019","dateComplaintFiled":"10/06/2019","vin":"KNDJT2A67C7","components":"ELECTRICAL SYSTEM,ENGINE","summary":"CAR IS JERKING/BUCKING AND MISFIRING WHILE IDLE AND WHEN DRIVING IT JERKS. CAR CHECK ENGINE LIGHT CONSTANTLY TURNS ON AND OFF ON ITS OWN.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11257014,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"09/23/2019","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"2012 KIA SOUL. CONSUMER STATES THAT THEIR HOOD DISENGAGED WHILE DRIVING AND SMASHED AGAINST WINDSHIELD. *LD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11255802,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2019","dateComplaintFiled":"09/16/2019","vin":"KNDJT2A57C7","components":"ENGINE","summary":"WHILE DRIVING TO A FAMILY FUNCTION IN KENTUCKY OUR 2012 KIA SOUL STARTED MAKING A VERY LOUD CLACKING NOISE AS IT TRIED TO MAINTAIN THE 55MPH SPEED LIMIT WHILE GOING UPHILL. WHEN WE PULLED OFF WE CHECKED OIL LEVELS AND CHECKED THE NOISE, IT WAS MUCH LOUDER THAN THE LIFTER NOISES AND SEEMED TO BE A POSSIBLE ROD ISSUE. AFTER PAYING FOR A TOW WE CONTACTED THE KIA DEALERSHIP IN PIKEVILLE AND WAS TOLD THAT OUR KIA SOUL WAS NOT UNDER THEIR RECALL. IF THE 1.6L GDI ENGINE IS RECALLED FOR ANY MODEL IN THIS MODEL YEAR SHOULD IT NOT BE APPLIED TO ALL MODELS? KIA DOESN'T SEEM TO WANT TO HELP IN ANY WAY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11254782,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2019","dateComplaintFiled":"09/11/2019","vin":"KNDJT2A61C7","components":"STEERING","summary":"MY 2012 KIA SOUL IS MAKING A CLUNKING NOISE FROM THE STEERING COLUMN AT LOW SPEEDS AND WHEN ABOVE 70MPH WHEN TURNED SLIGHTLY LEFT OR RIGHT. IT APPEARS TO BE THE FLEX COUPLER IN THE POWER STEERING. THIS STARTED A FEW WEEKS BACK. KIA HAS RECALLED NEWER MODELS THAT USE THE SAME PART BUT WILL NOT TAKE OWNERSHIP FOR 2012 MODELS. THIS IS ON KIA. GOD FORBID IF MY DAUGHTER IS INJURED IN ACCIDENT DUE TO THE NEGLIGENCE OF KIA!","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11254807,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2019","dateComplaintFiled":"09/11/2019","vin":"KNDJT2A56C7","components":"SERVICE BRAKES","summary":"MY CAR (MANUAL TRANSMISSION) HAS REPEATEDLY STARTED ROLLING WHEN PARKED IN 1ST CAR WITH THE E-BRAKE PULLED. TWO WEEKS AGO IT ALMOST RAN OVER MY SON. HE SCREAMED AND STRANGERS RAN AND STOPPED THE CAR FROM ROLLING ON MY SON. IT HAS STARTED ROLLING LIKE THIS MULTIPLE TIMES WHEN I WAS CERTAIN THE BRAKE WAS FULLY PULLED AND THE CAR WAS IN 1ST GEAR. I HAVE BEEN IN THE CAR WHEN IT HAS DONE THIS AND CAN CONFIRM FIRST HAND THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11253207,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2018","dateComplaintFiled":"09/04/2019","vin":"KNDJT2A59C7","components":"ENGINE","summary":"TL* THE CONTACT'S COMPANY OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT OIL HAD TO CONTINUOUSLY BE PLACED IN THE VEHICLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE SEIZED. THE COMPANY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD REPLACE THE ENGINE; HOWEVER, THE COMPANY WOULD BE RESPONSIBLE FOR THE LABOR COST. THE CONTACT STATED THAT THERE WERE THREE OTHER KIA SOULS WITH THE SAME FAILURE. THE CONTACT STATED THAT THE MANUFACTURER FULLY REPLACED THE ENGINE IN ANOTHER KIA SOUL AT NO CHARGE, BUT WOULD NOT REPLACE THE ENGINES IN THE OTHER THREE VEHICLES PER THE RECALL. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11252921,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"09/03/2019","vin":"KNDJT2A50C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED A FUEL ODOR COMING FROM THE ENGINE COMPARTMENT. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CATALYTIC CONVERTER FAILED. THE CONTACT ALSO BELIEVED THAT THE VEHICLE SEEMED TO BE BURNING FUEL EXCESSIVELY ONCE THE CATALYTIC CONVERTER FAILED. THE CONTACT DROVE THE VEHICLE TO SEVERAL REPAIR SHOPS AND RECEIVED VARIOUS ESTIMATES ON THE REPLACEMENT. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING), BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT CALLED KEARNY MESA KIA (7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111, 858-223-3131), BUT HAD NOT RECEIVED A RESPONSE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11252553,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"08/31/2019","vin":"KNDJT2A67C7","components":"STEERING","summary":"I TOOK IN BECAUSE STEERING TO RIGHT, THERE IS A CLUCKING NOISE COMING FROM STEERING WHEEL, MY MECHANIC CHECKED ON FOUND NOTHING STATED WAS A DEALER RECALL BUT THERE IS ONE FOR KIA 2012 SOUL HOWEVER MANY COMPLAINTS ABOUT IT. THERE IS A RECALL ON OTHER VEHICLES.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11244954,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"08/19/2019","vin":"KNDJT2A68C7","components":"STEERING","summary":"CLICKING SOUND HEARD WHEN TURNING STEERING WHEEL WHETHER I'M DRIVING OR SITTING STILL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11243013,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2019","dateComplaintFiled":"08/10/2019","vin":"KNDJT2A66C7","components":"STEERING,ELECTRICAL SYSTEM","summary":"STEERING WHEEL MAKES A LOUD POPPING NOISE IT IS GETTING WORSE BY THE DAY. THE LIGHTS FLICKER WHEN TURNED ON INSIDE AND OUTSIDE THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11243018,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2019","dateComplaintFiled":"08/10/2019","vin":"KNDJT2A5XC7","components":"ENGINE","summary":"I TOOK THE CAR TO THE KIA DEALERSHIP FOR RECALL NUMBER 19V120 THEY DID AN EUC UPGRADE IN JUNE 2019. AFTER THAT THE CAR DEVELOPED KNOCKING NOISE FROM ENGINE AND STARTED CONSUMING MORE OIL THEN PREVIOUSLY 1 QT. PER 700 MILES. ON AUGUST 9, 2019 THE CAR SUDDENLY LOST POWER BARELY MAKING IT UP THE HILL AT A STOP IDLE WAS ROUGH ENOUGH TO SHAKE THE CAR. THE CAR WAS DIAGNOSED NEED NEW ENGINE OIL ON SPARK PLUG 3&4 COMPRESSION ON 3&4 AT 90 AND 70.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11242839,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2018","dateComplaintFiled":"08/09/2019","vin":"KNDJT2A50C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED AND THERE WAS A STRANGE, HOT ODOR EMITTING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO KIA OF PUYALLUP (111 VALLEY AVE NE, PUYALLUP, WA 98372, 833-217-6008) WHERE IT WAS DIAGNOSED THAT THERE WAS A BLOWN ROD AND METAL DEBRIS WITHIN THE ENGINE. THE VEHICLE WAS NOT REPAIRED AT THE TIME. ON APRIL 12, 2019, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE), WHICH LISTED THE FAILURES THE VEHICLE WAS EXPERIENCING. THE VEHICLE WAS TAKEN TO CARS PROS KIA TACOMA (7230 TACOMA WAY, TACOMA, WA 98409, 877-879-7067) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND ENGINE WERE DAMAGED. THE DEALER ALSO DETERMINED THAT THE VEHICLE REQUIRED A CATALYTIC OVERHEATING PROTECTION ENGINE CONTROL UNIT LOGIC UPDATE. THE CATALYTIC CONVERTER WAS REPLACED, BUT NOT THE ENGINE. THE CONTACT STATED THAT A KNOCKING SOUND WAS COMING FROM THE ENGINE COMPARTMENT. THE MANUFACTURER PROVIDED CASE NUMBER: 13184439 AND A WRITTEN NOTIFICATION OF THE REMEDY, WHICH STATED THAT THE CATALYTIC CONVERTER AND/OR THE ENGINE NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 135,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11242864,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2019","dateComplaintFiled":"08/09/2019","vin":"KNDJT2A52C7","components":"ENGINE","summary":"I RECEIVED A RECALL LETTER IN THE MAIL REGARDING THE CATALYTIC CONVERTER. THE REC ALL INDICATED THAT IF YOU HEAR A KNOCKING IN THE ENGINE THE NEEDED TO CHECK ENGINE TO SEE IF IT WAS DAMAGED DUE TO THE CATALYTIC CONVERTER. I TOOK VEHICLE TO 2 KIA DEALERSHIPS AND BOTH REFUSED TO LOOK AT ENGINE BUT ACKNOWLEDGED THAT IT WAS MAKING KNOCKING NOISE","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11242501,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2019","dateComplaintFiled":"08/08/2019","vin":"KNDJT2A50C7","components":"ENGINE","summary":"MY 2012 KIA SOUL'S ENGINE STARTED ON FIRE WITH NO WARNING WHILE MY 19 YEAR OLD WAS DRIVING HOME ONLY TWO MILES ON A 35 MPH ROAD! THE FLAMES WHERE SO HOT BUT LUCKILY WE LIVE BY A FIRE DEPARTMENT WHICH WAS THERE WITHIN MINUTES AND PUT IT OUT. WAITING ON KIA TO MAKE RIGHT!","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11241802,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2019","dateComplaintFiled":"08/05/2019","vin":"KNDJT2A66C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE THE CONTACT WAS BACKING THE VEHICLE INTO THE GARAGE AT 5 MPH, IT COMPLETELY STALLED AND THE ENGINE SEIZED. THE CONTACT DID NOT KNOW IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO FOLSOM LAKE KIA (12751 FOLSOM BLVD, FOLSOM, CA 95630, (916) 846-9825) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS PROVIDED WITH CASE NUMBER: 13236089. THE MANUFACTURER OFFERED TO COVER $2,000 TOWARDS THE REPAIR, WHICH WOULD MAKE THE CONTACT RESPONSIBLE FOR THE REMAINING $3,700. THE FAILURE MILEAGE WAS 44,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11234750,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2019","dateComplaintFiled":"07/25/2019","vin":"KNDJT2A58C7","components":"POWER TRAIN,ENGINE","summary":"VEHICLE CUT OFF WHILE AWAITING LIGHT CHANGE. AFTER NUMEROUS ATTEMPTS TO START VEHICLE, OVER COURSE OF AN HOUR, VEHICLE SPIT OUT CLOUD OF BLACK SMUT BEFORE CUTTING OFF AGAIN.VEHICE WAS TOLLED FOLLOWING DAY. THE NEXT DAY I WAS INFORMED KIA WOULD NOT HONOR RECALL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11234374,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2019","dateComplaintFiled":"07/24/2019","vin":"KNDJT2A69C7","components":"UNKNOWN OR OTHER","summary":"WHEN PUT IN REVERSE IT MAKES A POPPING NOISE AND SOMETIMES AS WELL IN OTHER GEARS CONTACTED THE DEALSHIP WHERE I GOT IT FROM IN 6/19 AND HE SAID IT SHOULD BE FINE, I CONTACTED BEFORE MY 30 DAY WARRANTY EXPIRED AS WELL BUT IT IS STILL DOING IT. I NOTICED IT DOING IT A FEW DAYS AFTER I GOT IT. THE NOISE APPEARS AFTER THE AUTO LOCK ,","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11233191,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2019","dateComplaintFiled":"07/18/2019","vin":"KNDJT2A51C7","components":"ENGINE","summary":"WE RECEIVED A RECALL LETTER FROM KIA, RECALL NUMBER 19V120. THE MORITZ DEALERSHIP REPLACED THE COP ECU LOGIC. WITHIN LESS THAN TWO WEEKS THE CAR COMPLETELY STOPPED IN THE MIDDLE OF TRAFFIC AND WAS TOWED BACK TO THE DEALERSHIP. THE DEALERSHIP CALLED AND SAID WE NEED A NEW ENGINE, BUT HAVE REFUSED TO COVER IT UNDER RECALL 19V120. WHICH STATES THAT THE ENGINE MAY NEED TO BE REPLACED AT NO CHARGE TO THE CUSTOMER. THE KIA SOUL HAS BEEN TO THE DEALERSHIP BEFORE FOR JUST STOPPING IN THE ROAD. PUTTING MY DAUGHTERS IN DANGER EVERY TIME. ANY HELP I CAN GET GETTING THIS RESOLVED WITH KIA WOULD BE GREATLY APPRECIATED. I AM NOT SURE HOW MANY CUSTOMERS ARE NOT GETTING THIS RECALL HONORED, BUT KIA SHOULD WANT THEIR CUSTOMERS TO BE SAFE DRIVING THEIR VEHICLES.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11232709,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2019","dateComplaintFiled":"07/17/2019","vin":"KNDJT2A53C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE MADE A LOUD NOISE AND WOULD NOT ACCELERATE. THE CONTACT ALSO NOTICED BLACK SMOKE EMERGING FROM THE ENGINE COMPARTMENT ALONG WITH A STRONG BURNING ODOR. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TOWED TO KIA OF BEDFORD (18180 ROCKSIDE RD, BEDFORD, OH 44146) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW ENGINE; HOWEVER, NO CODES APPEARED FOR THE CATALYTIC CONVERTER. WHILE RESEARCHING THE FAILURE ONLINE, THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11230937,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2019","dateComplaintFiled":"07/11/2019","vin":"KNDJT2A56C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT TOOK THE VEHICLE TO DUTCH MILLER KIA OF WV (335 MACCORKLE AVE, CHARLESTON, WV 25303) TO HAVE IT REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). AFTER THE RECALL REPAIR WAS PERFORMED, THE VEHICLE STILL USED AN EXCESSIVE AMOUNT OF OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11230995,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2019","dateComplaintFiled":"07/11/2019","vin":"KNDJT2A51C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE BEGAN JERKING. THE VEHICLE WAS TAKEN TO BIG RED SPORTS / IMPORTS (418 N INTERSTATE DR, NORMAN, OK 73072, 405-364-4400) WHERE IT WAS DIAGNOSED THAT IT NEEDED A PISTON REPLACEMENT. THE CONTACT RESEARCHED THE FAILURE AND DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); HOWEVER, THE DEALER STATED THAT THE VEHICLE'S MILEAGE MADE IT INELIGIBLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION. THE FAILURE MILEAGE WAS 150,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11230754,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2019","dateComplaintFiled":"07/10/2019","vin":"KNDJT2A54C7","components":"ENGINE","summary":"I TOOK MY 2012 KIA SOUL INTO THE DEALERSHIP TO HAVE TWO RECALLS TAKEN CARE OF. ONE OF THE RECALLS INVOLVED HIGH EXHAUST TEMPERATURES WITHIN THE CATALYTIC CONVERTER MAY CAUSE INTERNAL ENGINE DAMAGE TO THE PISTONS AND CONNECTING RODS, RESULTING IN AN ENGINE STALL AND FAILURE. DEALERS WILL UPGRADE THE CATALYTIC OVERHEATING PROTECTION ENGINE CONTROL UNIT LOGIC TO PREVENT OVERHEATING OF THE CATALYTIC CONVERTER, AND REPLACE THE CONVERTER IF IT HAS BEEN DAMAGED, ALSO ASSESSING AND REPAIRING RELATED DAMAGE TO THE ENGINE AS NEEDED FREE OF CHARGE TO RESOLVE THE CONCERN. THEY DID AN ECU UPGRADE BUT AT THE TIME OF THE RECALL SERVICE THEY NOTED THAT THE ENGINE WAS KNOCKING PRIOR TO SERVICE. THEY DID NOT NOTIFY ME THAT THE ENGINE WAS KNOCKING. A WEEK LATER I NOTICED THE ENGINE KNOCKING AND TOOK IT BACK TO THE DEALERSHIP TO HAVE IT ADDRESSED. I WAS TOLD THAT THE #2 ROD BEARING WAS BENT AND THAT I NEEDED TO REPLACE MY ENGINE TO THE TUNE OF $5500. THEY STATED THAT THE BENT ROD WAS NOT CAUSED BY THE RECALL DEFECT BUT COULD NOT TELL ME ANY OTHER REASON FOR HOW IT WAS BENT EITHER. THEY HAVE REFUSED TO REPLACE THE ENGINE AS PART OF THE RECALL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11230319,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2019","dateComplaintFiled":"07/09/2019","vin":"KNDJT2A69C7","components":"ENGINE","summary":"A LOUD TICKING NOISE DEVELOPED IN THE ENGINE THIS SPRING. IT WAS DIAGNOSED BY A KIA TECHNICIAN AS WORN CONNECTING ROD/CRANKSHAFT BEARINGS. I HAVE PERFORMED REGULAR RECOMMENDED MAINTENANCE, INCLUDING OIL CHANGES, WITHIN MANUFACTURER'S GUIDELINES. THE NOISE BEGAN SUBTLY AND WORSENED OVER TIME. IT CAN BE HEARD WHEN THE VEHICLE IS STATIONARY AND AT ALL SPEEDS. IT IS LOUDEST WHILE ACCELERATING AND IS FAINT WHILE COASTING. MY SPECIFIC VEHICLE IS 2012 KIA SOUL+ (PLUS) WHICH HAS A NU 2.0-LITER GDI ENGINE. THE SAME ENGINE IN OTHER VEHICLES AND DIFFERENT ENGINE IN THIS VEHICLE HAVE BEEN RECALLED FOR THIS SAME PROBLEM. I BELIEVE THIS IS AN ERROR IN MANUFACTURING AND SHOULD BE RECALLED BECAUSE OF THE SAFETY HAZARD IT PRESENTS (ENGINE FIRE).","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11229617,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2019","dateComplaintFiled":"07/05/2019","vin":"KNDJT2A55C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). DAYTONA KIA (LOCATED AT 1702, 510 N NOVA RD, DAYTONA BEACH, FL 32114, (386) 252-7000) WAS CONTACTED, BUT FAILED TO SCHEDULE AN APPOINTMENT FOR THE FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11229153,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2019","dateComplaintFiled":"07/03/2019","vin":"KNDJT2A6XC7","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"NO ENGINE WARNING LIGHTS ON. AT RANDOM, ENGINE WILL LOSE POWER, BUT DOES NOT QUIT. NO MATTER HOW MUCH YOU TRY TO ACCELERATE, CAR ONLY REACHES APPROXIMATELY 30 MPH. OBSERVED TO HAPPEN AFTER TURNING IGNITION KEY AND NOTHING HAPPENS. HOWEVER, OCCURRENCE IS RANDOM, AND NO ENGINE WARNING CODE IS GIVEN. MECHANICS FIND NOTHING WRONG, DUE TO NO WARNING CODE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11228311,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2019","dateComplaintFiled":"06/28/2019","vin":"KNDJT2A64C7","components":"ENGINE","summary":"MY CAR DOES NOT SEEM TO BE COVERED UNDER RECALL 19V120000, HOWEVER IT IS HAVING THE SAME ISSUES ASSOCIATED WITH THAT RECALL NUMBER. HIGH EXHAUST TEMPERATURES WITHIN THE CATALYTIC CONVERTER MAY CAUSE INTERNAL ENGINE DAMAGE TO THE PISTONS AND CONNECTING RODS, RESULTING IN AN ENGINE STALL AND FAILURE. THERE IS ENGINE SHAVINGS IN MY OIL AND IT IS MAKING A HORRIBLE NOISE. IT IS NO LONGER DRIVEABLE. I TOOK IT INTO KIA SERVICE PREVIOUSLY AND THEY TOLD ME IT WAS RELATED TO THE ABOVE CONCERNS,","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11222372,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2019","dateComplaintFiled":"06/25/2019","vin":"KNDJT2A66C7","components":"ENGINE","summary":"CATALYTIC RECALL- HARD TIME ACCELERATING. THE RPM STAYED AT 0 WHILE DRIVING. WENT THROUGH ALMOST AN ENTIRE TANK OF GAS WITHIN 4 HOURS. TOOK TO KIA DEALERSHIP AND THEY SAID IT WAS THE CATALYTIC CONVERTER. BUT MY VIN ISN'T ON THE LIST SO THEY WANT ME TO PAY OUT OF POCKED. EXACT SAME PROBLEM AS THE RECALL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11222037,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2019","dateComplaintFiled":"06/24/2019","vin":"KNDJT2A60C7","components":"ENGINE","summary":"MY CAR DOES NOT SEEM TO BE COVERED UNDER RECALL 19V120000, HOWEVER IT IS HAVING THE SAME ISSUES ASSOCIATED WITH THAT RECALL NUMBER. HIGH EXHAUST TEMPERATURES WITHIN THE CATALYTIC CONVERTER MAY CAUSE INTERNAL ENGINE DAMAGE TO THE PISTONS AND CONNECTING RODS, RESULTING IN AN ENGINE STALL AND FAILURE. MY VEHICLE STALLS WHEN OPERATING, SOMETIMES WHILE STOPPED, SOMETIMES WHILE ACCELERATING. I TOOK IT INTO KIA SERVICE PREVIOUSLY AND THEY TOLD ME IT WAS RELATED TO THE ABOVE CONCERNS, BUT AT THE TIME A RECALL WAS NOT KNOW.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11222306,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2019","dateComplaintFiled":"06/24/2019","vin":"KNDJT2A56C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING, THE ENGINE BLEW UP AND BLEW OUT PIECES OF THE ENGINE BLOCK. PRIOR TO THE FAILURE, THE ENGINE RATTLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED DICK HANNAH KIA AT 360-342-9104 (LOCATED AT 3400 NE AUTO MALL DR, VANCOUVER, WA 98662) AND WAS INFORMED THAT THERE WAS A RECALL. THE CONTACT WAITED FOR THE UNKNOWN RECALL NOTICE AND, ONCE IT WAS RECEIVED, TOWED THE VEHICLE TO THE SAME DEALER. THE TECHNICIAN STATED THAT THE ENGINE FAILURE WAS DUE TO \"OIL OUT\", WHICH WAS NOT COVERED BY THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A DECISION WAS NOT MADE ON HOW TO PROCEED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. *AS *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11221063,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2019","dateComplaintFiled":"06/18/2019","vin":"KNDJT2A5XC7","components":"UNKNOWN OR OTHER","summary":"THIS PROBLEM IS STRANGE. I PURCHASED A USED 2012 KIA SOUL THIS YEAR. I TOOK IT TO HAVE THE 60K MAINTENANCE DONE. THE SERVICE AGENT AT 2 DIFFERENT PLACES VERIFIED AND ENTERED OUR VIN. IT DOESN'T EXIST IN THEIR SYSTEM. AFTER SEARCHING FOR MONTHS FOR SOME TYPE OF HELP WE FOUND THAT THE CAR WAS SOLD IN GUAM. IT IS AN AMERICAN STANDARD VEHICLE. IT WAS VERIFIED BY BOTH SERVICE ASSOCIATES. NOW THIS VEHICLE MAY BE SUBJECT TO A RECALL THAT HAS KILLED PEOPLE. I CAN'T HAVE THE WORK DONE BECAUSE IT DOESN'T EXIST IN KIA'S SYSTEM. SO NOW WE DON'T KNOW WHAT TO DO. NO ONE AT KIA KNOWS WHAT TO DO. I HAVE BEEN GIVEN DIFFERENT NUMBERS IN MULTIPLE COUNTRIES TO CALL. I CAN'T CALL ANY OF THEM. IT'S NOT AVAILABLE ON MY CARRIER OR ANY OF THE OTHER CARRIERS I'VE TRIED. THE KIA SERVICE DEPARTMENT STAFF HAVE FAILED TO PROVIDE ANY MEANINGFUL HELP. WE ARE WORRIED THAT THE CAR WILL CATCH FIRE AT SOME RANDOM POINT. OUR ENGINE LIGHT HAS COME ON MULTIPLE TIMES.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11220646,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2019","dateComplaintFiled":"06/17/2019","vin":"KNDJT2A5XC7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHEN THE CONTACT ATTEMPTED TO START THE ENGINE, THE ACCELERATOR PEDAL WOULD NOT MOVE. ON ANOTHER OCCASION, WHILE DRIVING, THE VEHICLE STALLED AND HAD TO BE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE CHANGED AND THE ENGINE BURNED OIL CONSTANTLY AT A HIGH RATE. THE VEHICLE WAS TOWED TO BROWNS KIA (9030 LIBERIA AVE, MANASSAS, VA 20110, (703) 331-8080) TO BE DIAGNOSED AND AN UNKNOWN FAILURE CODE APPEARED. THE MECHANIC STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 156,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11219247,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2019","dateComplaintFiled":"06/11/2019","vin":"KNDJT2A50C7","components":"ENGINE","summary":"2012 KIA SOUL, CHECK ENGINE LIGHT COMES ON AND OFF INTERMITTENTLY, HAD CONDITION CHECKED BY NALLEY KIA DEALER WAS TOLD THAT THE CATALYTIC CONVERTER NEEDED REPLACEMENT TOLD ME THE COST FOR THEM TO REPAIR, I WAS UNABLE TO PAY THAT AMOUNT...ONE WEEK LATER RECALL CAME OUT (SURELY THEY NEW ABOUT THE RECALL)...TOOK IT BACK TO DEALER TWICE... THAT I BOUGHT IT NEW FROM (ED VOYLES KIA) KEEP GETTING SUBTERFUGE...TOLD THE PART WILL NOT BE IN UNTIL JULY 7TH (2 PLUS MONTHS AWAY)...CALLED KIA DISTRICT OFFICE TWICE FOR A SOLUTION SINCE CAR IS INCREASINGLY GETTING WORSE....GAVE ME A REFERENCE NUMBER AND THEY NEVER RETURNED MY CALL. CONCERNED THAT THIS ENGINE WILL CATCH FIRE AS WELL... TOLD BY ED VOYLES KIA DEALER THAT THEY DON'T DO LOANER CARS FOR RECALL REPAIRS??!!","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11218190,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"06/05/2019","vin":"KNDJT2A61C7","components":"POWER TRAIN","summary":"THE TRANSMISSION FLUID TEMPERATURE SENSOR A ELECTRICAL CIRCUIT INPUT SIGNAL HAD HIGH VOLTAGE FOR A PREDETERMINED PERIOD OF TIME WHICH CAUSES THE CAR TO SHIFT HARD AND BUCK. THE AUTOMATIC TRANSMISSION ACTS LIKE A MANUAL. YOU HAVE TO TAKE YOUR FOOT OFF THE GAS AND LET IT SHIFT. THIS HAPPENS NO MATTER WERE YOU ARE DRIVING. IT COULD HAPPEN WHEN YOU'RE DRIVING ON THE HIGHWAY OR CITY STREETS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11217440,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2019","dateComplaintFiled":"06/03/2019","vin":"KNDJT2A59C7","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"OCCASIONALLY, THE CHECK ENGINE LIGHT WOULD TURN ON AND THEN TURN OFF. FOR ONLY A DAY OR TWO, I COULD HEAR A RATTLING SOUND UPON ACCELERATION. WHILE DRIVING ON THE HIGHWAY, THE NOISE BECAME MUCH LOUDER, THE ENGINE FAILED AND BEGAN SMOKING. THE CAR BECAME INOPERABLE. I HAD THE CAR TOWED TO AN AUTO SHOP WHERE THEY SHOWED ME THAT A PISTON ROD HAD PUNCTURED THE CAR'S ENGINE BLOCK. I LEARNED THAT THE CAR HAD BEEN RECALLED UNDER NHTSA RECALL NUMBER 19V120. I FOLLOWED RECALL INSTRUCTIONS AND BROUGHT THE CAR TO A LOCAL DEALER. THE DEALER REFUSED TO REPAIR THE CAR. THEY STATED THAT THERE IS NO PROOF THAT THE ENGINE MALFUNCTION WAS RELATED TO THE RECALL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11208897,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2019","dateComplaintFiled":"05/21/2019","vin":"KNDJT2A51C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD EXPLOSION COMING FROM THE FRONT OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OFF OF THE ROADWAY. UPON RAISING THE HOOD, THE CONTACT NOTICED OIL EVERYWHERE IN THE ENGINE COMPARTMENT AND ON THE ROAD SURFACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. CHARLIE'S KIA (LOCATED AT 475 WESTERN AVE, AUGUSTA, ME 04330, (207) 622-6621) WAS NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THAT THE DEALER WOULD NOT ASSIST BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THEM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11208751,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2019","dateComplaintFiled":"05/20/2019","vin":"KNDJT2A67C7","components":"ELECTRICAL SYSTEM","summary":"AFTER WORK ON 4/30/19, I WAS SPEAKING WITH THE PARKING DECK ATTENDANT. THE CAR WAS IN DRIVE, BUT I HAD MY FOOT ON THE BRAKE. IT STARTED SHAKING AND SOUNDING ROUGH, AS IF IT WERE STRUGGLING TO STAY ON. I DROVE IT FOR A FEW MILES, BUT WAS AFRAID TO DRIVE MORE THAN 35 OR SO MPH. IT WAS SHAKING AND MAKING NOISE THE ENTIRE WAY. I ONLY DROVE ON THE INTERSTATE TO THE NEXT EXIT, SO THAT I COULD FIND AN OPEN PARKING LOT JUST IN CASE IT CUT OFF ON ME. I CALLED AAA AND GOT A TOW HOME DUE TO THE LATENESS OF THE HOUR. THE NEXT MORNING, AAA TOWED ME TO A AAA CAR CARE FACILITY AND I LET THEM DO REPAIRS. I WAS TOLD THAT IGNITION COIL # 4 WAS BAD AND HAD TO BE REPLACED, AND THAT IT WOULD BE BETTER TO REPLACE ALL 4 COILS. I ONLY HAD ENOUGH MONEY TO REPLACE THE BAD ONE, PLUS THE SPARK PLUGS AND AIR & CABIN FILTERS THAT THE MECHANIC RECOMMENDED. HE SAID THAT THE OTHER 3 COILS SHOULD BE REPLACED AS SOON AS POSSIBLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11207951,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"05/16/2019","vin":"KNDJT2A68C7","components":"STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"WHERE DO I START, MY 2012 KIA SOUL HAS ABOUT 86,000 MILES AND HAS EXPERIENCE ISSUES OVER THE PAST FEW YEARS. IT STARTED A FEW YEARS AGO WHERE I CHANGED MY LEFT BRAKE LIGHT AND DISCOVERED IT WAS AN ONGOING ISSUE WHERE BULB IS BURNT AND HAVE TO REPLACE ABOUT TWICE YEARLY. SECOND, SOMETIMES WHEN I GO TO CRANK MY CAR IT WOULD START FAINTLY THEN STALL OUT AND I WILL HAVE TO RETRY AGAIN UNTIL IT CRANKS CORRECTLY. THIS HAVING ALSO BEEN OCCURRING FOR A FEW YEARS. THIRD, WITHIN THIS PAST YEAR I'VE EXPERIENCED A/C CONTROL PROBLEMS. WHEN I GO TO TURN IT ON IT WONT DO ANYTHING,NO DEFROST/BLOWING/HOT/COLD NOTHING. THEN I WOULD PROCEED TO KEEP TRYING TO TURN OFF AND ON AND OUT OF NO WHERE IT JUST STARTS ON ITS OWN. SOMETIMES IT'S SCARY ESPECIALLY WHEN I NEED TO DEFROST MY WINDOWS AND IT DECIDES NOT TO WORK. TOOK IT TO SUN AUTO REPAIR SHOP AND THEY COULDN'T FIGURE IT OUT AND SAID AND I QUOTE \"IT HAS A HIGH FAILURE RATE\", WHATEVER THAT MEANS. FOURTH, THE PASSENGER SIDE WINDOW WILL NOT RESPOND TO THE DRIVER SIDE CONTROL BUTTON. DONT KNOW IF IT'S AN ELECTRICAL ISSUE. THIS HAS ALSO STARTED WITHIN THIS PAST YEAR. FINALLY, ABOUT A FEW MONTHS AGO MY STEERING WHILE STARTED MAKING THIS ANNOYING CLICKING SOUND WHEN I TURN THE STEERING WHEEL LEFT TO RIGHT . THAT IS WHILE DRIVING AND PARKED OR STOPPED. IT JUST KEEPS CLICKING EVERY MOVEMENT, BUMPS AND TURNS. SUDDENLY I RECIEVED A LETTER ABOUT THIS GIVEN WARRANTY RECALLING MY VEHICLE TO GET FIXED. NOW I'M QUESTIONING WHETHER OR NOT IF MY OTHER PROBLEMS ARE COMMON IN OTHER VEHICLES AND IS ON THE ROLL TO RECALL","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11207867,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"05/15/2019","vin":"KNDJT2A57C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE VEHICLE. THE DEALER (HUTCHINSON AUTO MALL, 3989 RIVER PLACE DRIVE, MACON, GA 31210, 478-757-2177) INDICATED THAT THEY REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY FAILED TO PROVIDE A PERMANENT REPAIR. AFTER THE REPAIR, THE VEHICLE EXPERIENCED REDUCED ENGINE POWER AND THE CLICKING NOISE CONTINUED. THE CONTACT LATER RECEIVED AN EXTENDED WARRANTY CAMPAIGN. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11207500,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2012","dateComplaintFiled":"05/14/2019","vin":"KNDJT2A6XC7","components":"STEERING,SUSPENSION,ELECTRICAL SYSTEM","summary":"RECEIVED A LETTER FROM KIA STATING TO HAVE MY STEERING CHECKED OUT . I AM HEARING A POPPING NOISE WHEN I TURN LEFT IN THE STEERING. IT PULLS TO THE RIGHT WHEN DRIVING THE KIA DEALERSHIP IS SAYING THERE'S NOTHING WRONG. BUT THERE'S GOT TO BE SOMETHING GOING ON AND THEY KEEP TRYING TO TELL ME THAT THERE'S NOTHING WRONG. ALSO THERE'S A SUSPENSION NOISE COMING FROM THE REAR WHEN I GO OVER A GREAT OR ANYTING EVEN A SMALL LITTLE DENT IN THE ROAD IT SOUNDS LIKE THE WHOLE BACK END OF MY CAR IS GOING TO FALL APART ANOTHER ISSUE WITH THE BRAKES WHEN I APPLY THE BRAKES MY LIGHTS DIM ON THE INSIDE OF MY VEHICLE THEN WHEN I GO THE LIGHTS WILL GO BRIGHT AGAIN.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11207606,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2019","dateComplaintFiled":"05/14/2019","vin":"KNDJT2A55C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO KEFFER KIA (271 W PLAZA DR, MOORESVILLE, NC 28117 (833) 397-4171) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP AND ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *BF *AS","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11207626,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2019","dateComplaintFiled":"05/14/2019","vin":"KNDJT2A56C7","components":"STEERING","summary":"THE STEERING WHEEL HAS STARTED TO MAKE A CLICKING NOSE WHEN THE STEERING WHEEL IS TURNED LEFT OR RIGHT. THE NOSE HAPPENS WHEN THE CAR IS BOTH STATIONARY AND WHEN MOVING. THERE ARE SEVERAL OTHER COMPLAINTS LIKE THIS BY OTHERS ON THE INTERNET. 2014-2016 MODELS OF THE SAME MAKE AND MODEL HAVE ACTUALLY ALREADY BEEN RECALLED FOR A STRONG PROBLEM WITH THE\"PINION WHEEL\", ALTHOUGH THE PROBLEM WITH THE 2012 MODELS MAY BE WITH THE\"STEERING COUPLER\". DOESN'T SEEM SAFE AND I'M NOT THE ONLY ONE EXPERIENCING THIS PROBLEM UPON FURTHER RESEARCH.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11207234,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2019","dateComplaintFiled":"05/13/2019","vin":"KNDJT2A57C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. CONSUMER STATED ON OR ABOUT MARCH 29, A TAPPING NOISE WAS NOTICED COMING FROM THE ENGINE, WE HAD THE OIL CHANGED ON APRIL 2ND AND THE NOISE WAS REDUCED. ON APRIL 3RD WHILED DRIVING TO WORK THE VEHICLE BEGAN TO SMOKE AND THE FIRE DEPARTMENT WAS CALLED. THE CONTACT STATED THAT A ROD FRACTURED CAUSING A HOLE IN THE OIL PAN WHICH RESULTED IN A CATASTROPHIC ENGINE FIRE. THE VEHICLE WAS UNABLE TO BE DRIVEN. A FIRE INSPECTION REPORT WAS PROVIDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING) HOWEVER, THE DEALER GOSSETT KIA, 1900 COVINGTON PIKE, MEMPHIS, TN 38128, 901-388-8989, WAS NOTIFIED OF THE FAILURE TO BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF*JB","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11207248,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2019","dateComplaintFiled":"05/13/2019","vin":"KNDJT2A57C7","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 35 MPH. THE VEHICLE STALLED AND THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD, HOWEVER THERE WAS BLACK SMOKE DETECTED COMING FROM UNDER THE HOOD WHICH LED INSIDE THE VEHICLE. THE MANUFACTURER TOWED THE VEHICLE TO CASA KIA 1374 GEORGE DIETER DR, EL PASO, TX 79936 (915) 856-2982 WHERE THE CONTACT WAS NOT MADE AWARE OF THE RESULTS FROM THE DIAGNOSTIC TEST. THE CONTACT WAS ALSO INFORMED THAT THE RESULTS WAS SENT DIRECTLY TO THE MANUFACTURER AND THE REPAIRS WERE DENIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11206564,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2018","dateComplaintFiled":"05/09/2019","vin":"KNDJT2A57C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 35 MPH, AN ABNORMAL NOISE WAS HEARD AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED HE HEARD A LOUD BOOM NOISE AND THE VEHICLE CEASED IN THE MIDDLE OF THE ROAD. THE CONTACT STATED HE SAW OIL LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH NEEDING AN ENGINE REPLACEMENT. THE MANUFACTURER WAS INFORMED OF FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS ASSOCIATED WITH VIN. THE CONTACT TOWED THE VEHICLE TO HIS RESIDENCE. THE CONTACT STATED ON APRIL 26, 2019 HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT CALLED THE MANUFACTURER, WERE HE WAS NOTIFIED THE VEHICLE WOULD BE TOWED TO LOCAL DEALER DEMONTROND KIA (14101 NORTH FWY, HOUSTON, TX 77090, (281) 607-1973) WHERE IT WAS DIAGNOSED THAT THE DAMAGE ON THE ENGINE WAS NOT ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED AND WAS STILL AT THE DEALER. THE FAILURE MILEAGE WAS 104,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11206203,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2019","dateComplaintFiled":"05/08/2019","vin":"KNDJT2A50C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT'S ENGINE SEIZED WHILE EXITING A FUEL STATION. THE CONTACT PULLED THE VEHICLE OVER AND ATTEMPTED TO RESTART THE ENGINE, BUT WAS UNSUCCESSFUL. THE CONTACT HAD TO LEAVE THE VEHICLE AT THE SCENE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHWEST KIA OF AUSTIN (13175 US-183 N, AUSTIN, TX 78750, (512) 583-1900) WHERE IT WAS DIAGNOSED THAT METAL SHAVINGS WERE IN THE ENGINE AND SENSORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,131.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11205835,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2019","dateComplaintFiled":"05/06/2019","vin":"KNDJT2A56C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND SMELLED A STRONG FUEL ODOR. THE CONTACT HAD THE VEHICLE TOWED TO BEAVERTON KIA (12520 SW CANYON RD, BEAVERTON, OR 97005 (503) 526-2131) WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD A FRACTURED VALVE IN THE NUMBER 3 CYLINDER AND THE ENGINE NEEDED TO BE REPLACED. THE DEALER QUOTED $6,000 TO REPLACE THE ENGINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS STILL AT THE DEALER AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 144,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11205059,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2019","dateComplaintFiled":"05/01/2019","vin":"KNDJT2A57C7","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO SPUTTER. THE VEHICLE DID NOT STALL AND WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND FAULT CODE: P0240 APPEARED. THE VEHICLE WAS REPAIRED BY A MUFFLER SHOP. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11204326,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2019","dateComplaintFiled":"04/29/2019","vin":"KNDJT2A56C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT TOOK THE VEHICLE TO JIM MARSH KIA (8555 W CENTENNIAL PKWY, LAS VEGAS, NV 89149, 866-521-6618), BUT THEY DENIED THE REPAIR. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE ENGINE WAS OUT OF WARRANTY AND THEY QUOTED A REPAIR COST OF $4,100 WITH A DISCOUNT. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE DEALER ASKED THE CONTACT TO HAVE THE VEHICLE TOWED FROM THEIR FACILITY AT HER EXPENSE. THE FAILURE MILEAGE WAS 113,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11204447,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2019","dateComplaintFiled":"04/29/2019","vin":"KNDJT2A50C7","components":"STEERING","summary":"STEERING WHEEL CLICKS AND HAS GIVE AT LOW SPEEDS (LIKE WHILE PARKING OR TAKING CORNERS SLOWELY) AND AT HIGH SPEEDS (70MPH +). TAKEN TO KIA DEALER, AND COUPLER NEEDS TO BE REPLACED. KIA RECALLED LATER MODELS WITH SAME PARTS AND OPTIMAS WITH SAME PARTS, BUT NOT 2012 SOULS. IT'S THE SAME PART THAT WAS REPLACED FOR FREE IN OTHER MODELS, BUT 2012 ISN'T COVERED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11204493,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2019","dateComplaintFiled":"04/29/2019","vin":"KNDJT2A56C7","components":"ENGINE","summary":"ON APR. 4TH, 2019 MY CAR HAD BROKE DOWN. AFTER GETTING A DIAGNOSTIC THE MECHANIC HAD ADVISED ME THAT THERE IS A HOLE IN MY ENGINE THAT SEEMS TO HAVE BEEN CAUSED FROM OVERHEATING . A WEEK LATER ON APRIL 12, 2019 KIA RECALL NOTICES ON MY VEHICLE. THE LETTER, WHICH I RECEIVED ON APRIL 24, 2019, STATED THAT MY VEHICLE IS HAVING A SAFETY RECALL AS THERE HAVE BEEN REPORTS THAT IT IS HAD THE ABNORMAL ENGINE COMBUSTION. I IMMEDIATELY CALLED KIA AND THEY TOWED MY CAR TO THE NEAREST KIA DEALERSHIP. TWO DAYS LATER I WILL SAVE A CALL FROM TODD, THE MECHANIC AT KIA, WHO STATED MY REPAIR HAS BEEN DENIED TO CONTACT CONSUMER AFFAIRS . I SPOKE WITH THEM NUMEROUS TIMES AND WAS TOLD THAT MY REPAIR WAS DENIED BECAUSE I HAVE NO WARRANTY ON MY ENGINE. FROM MY UNDERSTANDING, A WARRANTY IS NOT NEEDED ON A SAFETY RECALL AND THAT I AM RESPONSIBLE TO PAY FOR THE REPAIRS WHICH THEY SAID THEY CAN DO IT FOR $4100. THIS IS ABSURD. I HAVE BEEN SO INCONVENIENCED AND MISTREATED, ENGINES EXPLODING IS NOT A MINOR PROBLEM WITH A CAR AND I WOULD LIKE FOR THEM TO PROVIDE ME A PROPER SOLUTION. TO ME IT SEEMS AS THOUGH THE REPAIRS ARE AN OUT OF POCKET COST MEANING NO ONE AT THE COMPANY WILL GET PAID TO REPAIR IT AND THEY ARE GIVING ME THE SHORT END OF THE STICK. THE RECALL LETTER INDICATED IF I HAVE BEEN AFFECTED BY THIS DE THE RECALL LETTER INDICATED IF I HAVE BEEN AFFECTED BY THIS DEFECT THEY WILL REPLACE THE ENGINE ST NO COST TO ME, BUT THEN ASK ME TO PAY $4100. PLEASE HELP ME. ATTACHED I HAVE ATTACHED THE PICTURE OF THE MY ENGINE CLEARLY SHOWN WITH A HOLE IN IT WHICH IS NOT SOMETHING THAT OFTEN HAPPENS TO VEHICLES. I WANT MY RECALL LETTER HONORED ASAP.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11203960,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2019","dateComplaintFiled":"04/26/2019","vin":"KNDJT2A56C7","components":"ENGINE","summary":"HELLO, I HAD RECEIVED A RECALL NOTICE ON APR. 24TH, 2019 IN REGARDS TO MY VEHICLE. IT INDICATED THAT THEY ARE HAVING SAFETY RECALL ON THE ENGINE WHICH IS CAUSING ABNORMAL ENGINE COMBUSTION. ON APR. 4TH, 2019 MY CAR BROKE DOWN ON THE FREEWAY. WHEN I HAD GOT IT DIAGNOSED THE REPAIR MAN SHOWED ME A PICTURE OF A HOLE IN MY MOTOR DUE TO OVERHEATING. ON APR. 24TH, 2019 I CALLED KIA AND THEY HAD MY CAR TOWED TO MY LOCAL KIA DEALERSHIP. 2 DAYS LATER I RECEIVE A CALL FROM THE DEALERSHIP STATING MY REPAIR HAS BEEN DENIED DUE TO MY CAR BEING OUT OF WARRANTY. NEVER ON MY LETTER DID IT INDICATE MY CAR NEEDED A WARRANTY NOR DID THEY MENTION THAT IT WAS NEEDED WHEN THEY TOWED MY CAR TO THE DEALERSHIP. I AM EXTREMELY UPSET, NOT ONLY IS MY PROBLEMS NOT BEING ADDRESSED BUT NOR HAS MY SAFETY. I SHOULD BE TREATED WITH CAR CONSIDERING MY ENGINE BUSTED AND I HAD A GREAT CHANCE OF MY CAR CATCHING ON FIRE. NOT ONLY THAT BUT HOW AM I SUPPOSED TO REPLACE AN ENGINE IF ALL OF THE ENGINES ARE HAVING ABNORMAL COMBUSTION? THIS IS SO DISAPPOINTING AND I WILL TAKE LEGAL MATTERS IF NOT ADDRESSED. THEY ARE NOW STATING I HAVE TO PAY TO GET MY CAR TOWED BACK TO MY APARTMENT AND I AM FURIOUS. PLEASE HELP ME. I CAN BE REACHED AT [XXX] OR BY CALLING [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11203723,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2019","dateComplaintFiled":"04/25/2019","vin":"KNDJT2A61C7","components":"STEERING","summary":"MY 2012 KIA SOUL STEERING STARTED TO MAKE A CLUNKING SOUND. THE STEERING WHEEL ALSO FELT LOOSE . THE VEHICLE HAS 81,465 MILES ON IT. I FIRST NOTICED IT YESTERDAY. I BROUGHT THE SOUL TO MY LOCAL DEALERSHIP THE NEXT DAY. THE STEERING COUPLING HAD FAILED (FP# 56315-2K000FFF). COST OF THE REPAIR WAS $432.60 AFTER THE KIA DEALERSHIP APPLIED A 15% COSTCO DISCOUNT. THE PART IS ONLY $7 BUT IT'S THE LABOR THAT INCREASES THE COST OF THE REPAIR. MANY OTHER PEOPLE HAVE REPORTED THE SAME PROBLEM TO NHTSA. ANOTHER KIA VEHICLE (I BELIEVE THE OPTIMA) USES THE SAME COUPLER AND THAT VEHICLE HAS A RECALL NOTICE. THE 2012 SOUL USES THE SAME COUPLER AS THE RECALLED VEHICLE BUT DOES NOT HAVE A RECALL ISSUED. ANY 2012 SOUL THAT USES THIS COUPLING SHOULD BE RECALLED. LOSS OF STEERING COULD HAPPEN IF THIS COUPLING FAILS COMPLETELY. THE COUPLING THAT FAILED IN MY 2012 SOUL FELT SOFT AND COULD BE EASILY BE SQUEEZED. THE NEW COUPLING THAT REPLACED IT FELT MUCH HARDER. APPARENTLY, THE NEW COUPLING IS MADE FROM A DIFFERENT MATERIAL. I HAVE ATTACHED PHOTOS OF THE FAILED COUPLING. THIS COUPLING SHOULD BE A RECALL ISSUE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11197297,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2019","dateComplaintFiled":"04/19/2019","vin":"KNDJT2A58C7","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO TURN, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING COLUMN. THE CONTACT HAD TO FORCE THE STEERING WHEEL IN ORDER TO COMPLETE THE TURN. THE CONTACT ALSO STATED THAT THE FAILURE BEGAN APPROXIMATELY ONE MONTH AGO AND OCCURRED EVEN WHEN THE VEHICLE WAS NOT BEING DRIVEN. THE FAILURE WORSENED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DRIVEN TO BILL BRYANT KIA (9039 US-441, LEESBURG, FL 34788), BUT THE CONTACT WAS TOLD TO LEAVE SINCE SHE DID NOT HAVE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11196417,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"04/15/2019","vin":"KNDJT2A51C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT CONTINUED DRIVING TO HIS HOUSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED, BUT THE ENGINE WARNING INDICATOR WAS STILL ILLUMINATED. ABELOFF NISSAN (LOCATED AT 3259 PA-611, BARTONSVILLE, PA 1832, (877) 608-0091) AND THE MANUFACTURER WERE NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 134,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11195470,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2019","dateComplaintFiled":"04/10/2019","vin":"KNDJT2A67C7","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"FIRST 2 TIMES CAR DIDN'T START ON INITIAL TRY, CAR STARTED, TACH DIAL WASN'T FUNCTIONING AND CAR DIDN'T WANT TO GO MORE THAN 25 MPH. CAR TAKEN TO KIA WHERE THEY SAID CAR WAS FINE BUT NEEDED FUEL INHECTORS CLEANED AND A SERPENTINE BELT. 2 WEEKS LATER CAR STALLS AT STOP LIGHT, TACH DIAL NOT FUNCTIONING AND CAR DOESN'T WANT TO ACCELERATE PAST 25 MPH. CALLED KIA THEY WERE CLOSING AND WOULD CALL BACK, NEVER DID. 1 WEEK LATER AT STOP LIGHT AGAIN AND CAR STALLS, RESTART, TACH DIAL NOT FUNCTIONING, CAR DOESN'T WANT TO ACCELERATE AGAIN. TAKEN TO KIA WHERE SCANNER WAS PUT ON AND STATED ALL WAS FINE, EVEN THOUGH THE TACH STILL WAS NOT FUNCTIONING. SHUT CAR OFF AND RESTARTED AND ALL WAS FINE.....","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11193821,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2019","dateComplaintFiled":"04/04/2019","vin":"KNDJT2A55C7","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A CLICKING NOISE COMING FROM THE STEERING COLUMN WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT. ALSO, AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11193214,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2019","dateComplaintFiled":"04/01/2019","vin":"DNDJT2A68C7","components":"STEERING","summary":"I CAN FEEL SLACK PLAY IN THE UPPER STEERING THAT MAKE A KNOCKING SOUND WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT WHEN STATIONARY, MOVING, IN TOWN OR ON THE HIGHWAY. ALSO ON INTERSTATE WHEN I REACH APPROXIMATELY 60 MPH A VIBRATION IN THE FRONT END STARTS AND INCREASES WITH SPEED. IT GETS TO AN INTENSITY THAT I DONT FEEL SAFE DRIVING OVER SIXTYFIVE MPH","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11191621,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2019","dateComplaintFiled":"03/26/2019","vin":"","components":"STEERING","summary":"WHEN YOU TURN THE STEERING WHEEL IT'S MAKING A CLICKING SOUND AND EVERY TIME YOU GO OVER A BUMP IT MAKES THE STEERING WHEEL SHAKE","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11191229,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2019","dateComplaintFiled":"03/24/2019","vin":"KNDJT2A65C7","components":"STEERING","summary":"WHEN I TURN MY STEERING WHEEL, THERE IS A CLUNKING NOISE. RESEARCH INDICATES THAT THERE IS A WELL KNOWN ISSUE WITH A DISINTEGRATED RUBBER BUSHING IN THE ELECTRIC STEERING MOTOR AND THERE IS A RECALL DUE TO THIS SAFETY ISSUE. WHY IS MY CAR NOT COVERED?","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11189870,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2019","dateComplaintFiled":"03/19/2019","vin":"KNDJT2A57C7","components":"POWER TRAIN","summary":"THE GEAR SHIFT SELECTOR (MANUAL TRANSMISSION) WOULDN'T FIND ANY GEAR. THE TRAFFIC SIGNAL TURNED GREEN, I PLACED THE GEAR IN 1ST. IT DROVE ABOUT 200 FEET AND I HEARD A FAINT \"POP\". THE TRANSMISSION GEAR SELECTOR DID NOT HAVE ANY FEELING IN IT, AND I COULDN'T GO INTO ANY GEAR. THE ENGINE REMAINED RUNNING, I STILL HAD A CLUTCH PEDDLE, JUST NO GEARS. I HAD IT TOWED TO A KIA DEALER WHERE THEY INFORMED ME THAT THE TRANSMISSION CABLE LINKAGE HAD FAILED AND IT WAS GOING TO BE DIFFICULT TO FIND A NEW ONE. APPARENTLY THE 2012 SOUL 6 SPEED TRANSMISSION IS A ONE YEAR ONLY? WHEN ASKED HOW LONG WOULD IT BE THE DEALERS RESPONSE WAS, \"WE HAVE A LOT OF RECALLS IN HERE, AND YOUR PART IS ON BACK ORDER\".","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11187504,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2018","dateComplaintFiled":"03/18/2019","vin":"KNDJT2A59C7","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"CAR WAS GREAT UNTIL IT REACHED THE 100000 MILE MARK. THEN IT LOSES ALL POWER AND DIES WHILE GOING 65 TO 70 MPH ON FREEWAY! IT IS GOING TO GET ME KILLED! WHEN HAPPENS, THE RPM GAUGE QUICKLY PLUMMETS TO ZERO AND REMAINS THERE AT ZERO AFTER I GET IT RESTARTED. AFTER IT SITS FOR ABOUT 15 MINUTES IT STARTS FINE WITH THE RPM GAUGE GIVING AN ACTUAL READING. THIS IS HAPPENING ABOUT 3 TIMES IN A 25 MILE SPAN!","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11187183,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2019","dateComplaintFiled":"03/16/2019","vin":"KNDJT2A58C7","components":"STEERING","summary":"I HAVE A 2012 KIA SOUL THAT HAS 75,000 MILES ON IT AND HAS STARTED MAKING THE HIGHLY COMPLAINED ABOUT CLUNKING NOISE AND SHIFTING/LOOSE SENSATION IN THE UPPER STEERING COLUMN WHEN TURNING WHEEL BACK AND FORTH FROM LEFT TO RIGHT WHETHER STATIONARY OR DRIVING. IT HAS ALSO FOR SOME TIME BEEN EXPERIENCING THE SHAKING STEERING WHEEL AT AROUND 80 MPH THAT HAS COMPLAINTS. I AM A FORMER MECHANIC AND THROUGH READING ALL THE SIMILAR COMPLAINTS AND SEEING SYMPTOM/REPAIR VIDEOS I HAVE DIAGNOSED MY CLUNKING STEERING COLUMN TO BE CAUSED BY A FAILED STEERING COUPLER. THIS IS A PROBLEM THAT HAS BEEN RECALLED BY KIA ON OTHER VEHICLES BUT NOT ON 2012 SOUL.THIS STEERING COUPLER ISSUE SHOULD HAVE KIA RECALLING ALL VEHICLES THAT HAVE REPORTS OF THIS FAILURE. I AM LOOSING FAITH IN KIA MOTORS. I SHOULD NOT HAVE TO REPLACE THIS PART ON MY TIME/MONEY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11187247,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2018","dateComplaintFiled":"03/16/2019","vin":"KNDJT2A6XC7","components":"ENGINE","summary":"WAS DRIVING ON HIGHWAY. WAS EXITING ON OFF RAMP CAR LOST EXCELERATION CAR BLEW OUT SMOKE AND STALLED COASTED OFF EXIT. WOULD NOT RUN AFTER THAT. IT CLICKED LIKE IT WANTED TO START. FOUND HUGE HOLE BLOWN IN MY ENGINE BLOCK","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11187115,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2019","dateComplaintFiled":"03/15/2019","vin":"KNDJT2A54C7","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"MY 2012 KIA SOUL (BASE) WITH THE 1.6L GDI RECENTLY HAD A PROBLEM ON I-80 TRAVELING BETWEEN DES MOINES, IA AND DENVER, CO. (THERE HAD BEEN NO PRIOR SYMPTOMS) AFTER REACHING AROUND 65 MPH, THE ENGINE BEGAN MISFIRING EMMITING OBD ERROR CODE 0336 INDICATION A BAD CRANKSHAFT POSITION SENSOR. I STOPPED AT THE NEAREST AUTOZONE, BOUGHT A APPROPRIATE REPLACEMENT, AND INSTALLED THE PART IN THE PARKING LOT. UPON IGNITION, THE CAR IMMIDIATELY BEGAN MISFIRING AND DIED. ON THE SECOND ATTEMPT, THE CAR STARTED AND MISFIRED; BUT IT SENT THE SAME 0336 CODE THEN THE TACHOMETER DIED. ALTHOUGH THE TECHOMETER DIED, THE ENGINE CONTINUED TO IDLE (AND RUN) WITHOUT FURTHER MISFIRES. UPON SEEING THIS, I FIGURED IT WAS THE CAM SHAFT POSITION SENSORS (AS THE SYMPTOMS ARE VERY SIMILIAR). I FOUND, AND REPLACED BOTH ENGINE MOUNTED CAM SHAFT POSITION SENSORS, BUT NO NEW SYMPTOMS UNTILL I TEST DROVE THE VEHICLE. DURING THE TEST DRIVE, THE VEHICLE EMMITED 3 OBD CODES, AND DIDNT START MISFIRING UNTIL THE TACHOMETER WENT OVER 3500 RPM. BY THEN, I WAS DOING A HIGHWAY TEST ON I-80 OUTSIDE LINCOLN, NE, AND THE CAR JUST DIED AT AROUND 55-65 MPH. IT EMMITED CODE 0336 FOR A BAD CRANKSHAFT POSITION SENSOR, 0565 FOR CRUISE CONTROL ON SIGNAL MALFUNCTION (I HAVE THE BASE MODEL, SO THERE IS NO CRUISE CONTROL), AND 0517 FOR BATTERY TEMPERATURE CIRCUIT MALFUNCTION. I MANAGED TO GET THE VEHICLE OFF THE INTERSTATE, AND BACK HOME WHERE THE PROBLEM CHANGED AGAIN. NOW IT MISFIRES UNTILL THE TACHOMETER HITS 3500, THEN THE TACHOMETER DIES AND THE VEHICLE APPEAR TO RUN NORMAL (DISPITE THE REOCCURING ODB2 CODES 0366, 0517, AND 0565) IT APPEARS THE ENGINE HEATED UP ENOUGH TO BURN OUT A BRAND NEW CRANKSHAFT POSITION SENSOR, AND CAUSE PROBLEMS WITH THE BATTERY. (AND POSSIBLY THE ECU AS IT NOW REPORTS MY NON-EXISTANT CRUISE CONTROL IS MALFUNCTIONING)","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11186655,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"03/13/2019","vin":"KNDJT2A6XC7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THEE CONTACT HEARD ABNORMAL NOISES COMING FROM THE VEHICLE AND ALL THE WARNING INDICATORS ILLUMINATED. KIA OF DULUTH (1701 W MICHIGAN ST, DULUTH, MN 55806, (866) 722-4542) DIAGNOSED THAT THE PISTONS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11184761,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2018","dateComplaintFiled":"03/07/2019","vin":"KNDJT2A55C7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE CONTACT WAS INFORMED THAT OIL NEEDED TO BE ADDED BETWEEN OIL CHANGE INTERVALS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE NUMBER ONE PISTON ROD BEARING DAMAGED THE CRANKSHAFT. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. MIKE KELLY KIA (LOCATED AT 254 PITTSBURGH RD SUITE A, BUTLER, PA 16002, (724) 287-2701) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 130,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11184409,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"03/05/2019","vin":"KNDJT2A52C7","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"ENGINE LEAKING AND CAT CATALYTIC CONVERTER DOESN'T SEAM RIGHT","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11183247,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2019","dateComplaintFiled":"02/28/2019","vin":"KNDJT2A59C7","components":"ENGINE","summary":"MY CAR GETS VERY HOT FOR NO REASON . THE DASHBOARD ,RADIO,BY MY GEARSTICK TO NAME A FEW PLACES. I SEEN THE RECALL FOR THE SOULS CATCHING ON FIRE AND READ THAT THE EXHAUST GAS CAN CAUSE PROBLEMS TO THE CATALYTIC CONVERTER WHICH I HAD TO REPLACE LAST APRIL ONLY A MONTH AFTER BUYING MY CAR. I BELIEVE MY CAR SHOULD BE INCLUDED IN THE RECALL AND AM TRYING TO FIGURE OUT THE STEPS TO TAKE TO TRY AN GET IT ADDED .","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11181530,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2019","dateComplaintFiled":"02/21/2019","vin":"KNDJT2A50C7","components":"STEERING","summary":"STEERING IS MAKING A LOUD CLUNKING NOISE WHEN THE STEERING WHEEL IS TURNED. DEALER SERVICE DEPT SAYS IT IS A COUPLER MUST BE FIXED BEFORE I LOSE THE ABILITY TO STEER. I AM AFRAID TO EVEN DRIVE THE VEHICLE TO THE DEALER SINCE IT COULD LOSE STEERING. THE CAR ONLY HAS 31000 MILES ON IT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11181148,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2019","dateComplaintFiled":"02/19/2019","vin":"KNDJT2A6XC7","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 2 MPH, THE STEERING WHEEL MADE A CLUNKING SOUND. THE VEHICLE WAS TAKEN TO ALOHA KIA (94-169 FARRINGTON HWY, WAIPHAU, HAWAII 96819) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11181258,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2019","dateComplaintFiled":"02/19/2019","vin":"KNDJT2A69C7","components":"STEERING","summary":"STEERING MAKES A CLICKING NOISE AND FEELS LIKE IT MIGHT LOCK UP AT LOW SPEEDS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11180368,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2019","dateComplaintFiled":"02/15/2019","vin":"KNDJT2A58D7","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THE STEERING WAS FAULTY AND EXTREMELY LOOSE. THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO STEER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 19,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11175984,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2018","dateComplaintFiled":"02/10/2019","vin":"KNDJT2A63C7","components":"STEERING","summary":"STEERING SUDDENLY BECAME LOOSE WITH A \"CLICK\" ON EITHER SIDE OF PLAY. WAS TOLD BY KIA DEALER THAT THE STEERING COLUMN HAD TO BE REPLACED AT A COST OF $1843. IF I DIDN'T FIX IT, MY STEERING MIGHT GO OUT AT ANY TIME. KIA COVERED THE SAME PROBLEM WITH RECALLS ON LATER MODELS BUT REFUSED TO COVER THIS BECAUSE OF VEHICLE AGE, EVEN THOUGH IT'S NOT A MILEAGE OR AGE ISSUE, IT'S A DANGEROUS DESIGN FLAW. I'VE FOUND DOZENS OF IDENTICAL COMPLAINTS ONLINE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11175996,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2017","dateComplaintFiled":"02/10/2019","vin":"KNDJT2A54C7","components":"STEERING","summary":"THE STEERING COLUMN MAKES A CLUNKING NOISE WHEN BEING TURNED, WHILE STATIONARY OR MOVING. 90,000 MILES ON CAR, AFRAID THE STEERING MAY GIVE OUT... HAS BEEN GETTING PROGRESSIVELY WORSE SINCE INITIAL CLUNKING BEGAN AT ABOUT 70,000 MILES","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11176067,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2018","dateComplaintFiled":"02/10/2019","vin":"KNDJT2A66C7","components":"STEERING","summary":"KIA FLEXIBLE STEERING COUPLER 56315-2K000FFF COMPLETELY FAILED 12/2018. SAME COMPLAINT AS HUNDREDS OF OTHER OWNERS OF 2012 KIA SOULS. PLASTIC STEERING COUPLER COMPLETELY FALLS APART CAUSE EXTREMELY DANGEROUS PLAY AND BAD BANGING WHILE TURNING IN EITHER DIRECTION. GOING OVER ROAD HOLES, SPEED BUMPS AND EVEN ROAD REFLECTORS CAUSE THE STEERING WHEEL TO PULL IN EITHER DIRECTION AS WELL AS DRIFTING ISSUES. DEFECTIVE PART WILL EVENTUALLY CAUSE BREAKDOWN OF ELECTRIC POWER STEERING UNIT. KIA DEALERSHIP IN LAKE WALES, FL QUOTED $450 TO REPLACE THE $10 STAR SHAPED COUPLER STATING THE COSTS ARE MAINLY IN LABOR. THESE REPAIR COSTS SHOULD NOT BE THE RESPONSIBILITY OF THE OWNER. THE PART SHOULD NOT BE CONSIDERED NORMAL WEAR AND TEAR. IT IS A POOR DESIGN ON THE PART OF KIA. THE 2012 SOUL SHOULD BE INCLUDED ALONG WITH THE 2014-2016 RECALLS CURRENTLY IN EFFECT FOR THE EXACT ISSUE. I ALSO OWN A 2015 SOUL AND HAVE RECEIVED MY RECALL NOTICE FOR THE COUPLER REPAIR. (WE ALSO OWN A 2017 SPORTAGE) WHY ARE THE 2012 OWNERS BEING LEFT OUT AND DISREGARDED? THE PART IS THE SAME, THE LABOR IS THE SAME AND THE POTENTIAL DANGER AND FURTHER DAMAGE IS THE SAME. KIA SHOULD STEP UP TO THE PLATE AND DO THE RIGHT THING BEFORE A CLASS ACTION LAWSUIT IS FILED AND COST THEM A SUBSTANTIAL AMOUNT MORE. KIA'S LACK OF CUSTOMER CARE, CONCERN AND COMMITMENT TO THE 2012 OWNERS IS DISRESPECTFUL AND SHAMEFUL. I TRULY AND SINCERELY HOPE KIA WILL TAKE NOTICE OF OUR COMPLAINTS AND PLEA AND HELP US. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11170318,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2018","dateComplaintFiled":"01/16/2019","vin":"KNDJT2A67C7","components":"STEERING","summary":"STEERING COLUMN MAKES A RATHER LOUD KNOCKING NOISE AS IT'S BEING WHILE THE CAR IS STATIONARY AND WHEN IT'S IN MOTION. STEERING COUPLER SHOULD BE RECALLED NOT MADE FOR THE CONSUMER TO FOOT THE BILL ON INFERIOR PRODUCTS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11166459,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2019","dateComplaintFiled":"01/11/2019","vin":"KNDJT2A1C73","components":"STEERING","summary":"LOUD CLUNK ON TURNING THE WHEEL SOUNDS LIKE COUPLING IS FAULTY. OCCURS STATIONARY AND MOVING THOUGH APPEARS TO DECREASE WHEN MOVING FASTER. CONCERNED THIS IS A SIGNIFICANT SAFETY ISSUE FOR THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11163134,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2018","dateComplaintFiled":"12/22/2018","vin":"KNDJT2A6XC7","components":"STEERING","summary":"THE STEERING WHEEL MAKES A KNOCKING NOISE WHEN TURNING AND WHEN STATIONARY. THE STEERING WHEEL FEELS LIKE IT'S MOVING ON IT'S OWN, I HAVE TO HOLD IT VERY STEADY TO KEEP CONTROL. I INQUIRED ABOUT THIS ISSUE AND WAS TOLD THE STEERING COUPLER NEEDS TO BE REPLACED, AND IT WOULD COST $200. THIS IS CLEARLY A DEFECT IN THESE MODEL CARS BASED ON THE VOLUME OF COMPLAINTS ABOUT THE SAME THING. I STARTED NOTICING IT AROUND 70K MILES. THIS SHOULD BE ADDRESSED AS A RECALL. IT'S A SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11162942,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2018","dateComplaintFiled":"12/21/2018","vin":"KNDJT2A6XC7","components":"STEERING","summary":"STEERING COLUMN COUPLER TO MDPS IS OF POOR DESIGN AND FAILS PREMATURELY. KIA HAS RECALLED THE SAME PART IN THE OPTIMAS IN THE SAME YEARS AND FUTURE MODELS HAVE BEEN AFFECTED AS WELL. IF NOT REPLACED THE STEERING COLUMN CAN COMPLETELY DISCONNECT FROM THE STEERING WHEEL AND RESULT IN A COMPLETE LOSS OF CONTROL. THIS HAS NOT DIRECTLY HAPPENED IF THE PARTS ARE REPLACED DUE TO THE OTHER SYMPTOMS OF KNOCKING OR CLICKING BUT IS A SIGNIFICANT DESIGN FLAW FOR USING INFERIOR PLASTICS IN CRITICAL COMPONENT OF DRIVING CONTROL. REFERENCE TSB CHA 44-2014, CHA 74-2016","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11160931,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2018","dateComplaintFiled":"12/12/2018","vin":"KNDJT2A64C7","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. IN ADDITION, THERE WAS A STRONG VIBRATION COMING FROM THE STEERING WHEEL WHILE THE VEHICLE WAS IN OPERATION. A DEALER HAD NOT DIAGNOSED THE FAILURE. AN INDEPENDENT MECHANIC WAS NOT CONTACTED. THE MANUFACTURER HAD NOT ISSUED ANY RECALLS FOR THE ELECTRIC POWER STEERING; HOWEVER, THERE WERE SIX TSBS FOR THE STEERING. THE CONTACT WAS UNCERTAIN IF THERE WAS A PERMANENT REMEDY FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED . THE APPROXIMATE FAILURE MILEAGE WAS 69,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11156942,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2018","dateComplaintFiled":"12/08/2018","vin":"KNDJT2A63C7","components":"ENGINE","summary":"SPARK PLUGS ARE BURNING OUT FOR NO REASON. I HAVE HAD SEVERAL TUNE UPS. BECAUSE THE SPARK PLUGS ARE DOING THIS. WHAT IS THE PROBLEM.?","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11156974,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2018","dateComplaintFiled":"12/08/2018","vin":"KNDJT2A69C7","components":"STEERING","summary":"STEERING WHEEL HAS DEVELOPED SIGNIFICANT \"PLAY\" IN BEING ABLE TO MOVE 1-2 INCHES EITHER WAY WITH AN AUDIBLE CLUNK WHEN IT REACHES THE POINT OF ACTUALLY ENGAGING THE STEERING MECHANISM. THERE ARE MULTIPLE REPORTED INCIDENCES OF STEERING COLUMN PROBLEMS ON THE 2012 KIA SOUL THAT HAVE USUALLY BEEN LINKED TO A FAULTY STEERING COUPLER (HTTP://WWW.CARPROBLEMZOO.COM/KIAMOTOR/SOUL/STEERING-COLUMN-PROBLEMS.PHP). LATER YEAR MODELS HAVE BEEN RECALLED FOR STEERING COLUMN PROBLEMS, BUT NOT THE 2012.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11155899,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"12/04/2018","vin":"KNDJT2A63C7","components":"STEERING,ELECTRICAL SYSTEM","summary":"WAS GOING DOWN TEN, KIA CAN'T DETERMINE IF MY POWER STEERING WANT BOUT WHILE GOING DOWN THE HIGHWAY GOING 55, AND THEN HITTING A DEER. THE BODY WORK HAS BEEN FIXED BUT MY VEHICLE HAS NO POWER STEERING. POWER STEERING IS NOT RESPONDING - MDPS WILL NOT COMMUNICATE WITH VEHICLE. FAILURE IN ELECTRONIC MDPS AT TOP OF STEERING COLUMN. THEY CHECKED ALL CONNECTORS, AND NO PHYSICAL DAMAGE TO COLUMN ITSELF. FOUND C1503 -ESC/ECS (ESP) ERROR AND C1687 - TIME OUT VSM2 (MDPS) FAILURE. DIAGNOSIS SAYS I NEED A POWER STEERING COLUMN AND MOTOR ASSEMBLY. GEICO REFUSES TO COVER THIS SAYING IT'S A COMMON ELECTRICAL POWER STEERING ISSUE WITH KIA'S. IF THESE ARE MESSING UP ELECTRONICALLY WHILE DRIVING THIS YEAR FOR 2012 SHOULD BE RECALLED. IT FEELS AS IF INSURANCE HAS FOUND A LOOPHOLE TO NOT COVER KIA SOULS WITH POWER STEERING. I ALSO SAW A CORROSION ISSUE RECALL AND MY CAR WAS FROM OHIO WHICH I LIVED THERE YEARS WITH IT BEFORE MOVING TO VIRGINIA. NO ONE AT THE NEWPORT NEWS VIRGINIA KIA EVEN MENTIONED THE RECALL FOR MY VIN #, I FOUND IT WHILE REGISTERING MY KIA ONLINE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11155194,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2018","dateComplaintFiled":"11/30/2018","vin":"KNDJT2A50C7","components":"STEERING","summary":"2012 KIA SOUL STEERING COUPLER DEFECT, ATTACHED IS MY RECEIPT TO REPAIR A DEFECTIVE PLASTIC STEERING COUPLING THAT RESULTED IN A STEERING HAZARD (SHIMMYING, SHAKING, VIBRATING) WHILE MAKING A ROAD TRIP TO FL. UNFORTUNATELY KIA CORPORATE REFUSES TO ACCEPT THIS AS A DEFECT ISSUE EVEN THOUGH THEY EXTENDED THEIR KIA OPTIMA WARRANTY ON THIS DEFECT DUE TO THE AMOUNT OF PROBLEMS GENERATED THROUGH COMPLAINTS. THE SERVICE TECH AT KIA I SPOKE WITH CONFIRMED THEY HAD RECEIVED COMPLAINTS ABOUT THE SOUL STEERING COUPLING BUT COULDN'T SAY HOW MANY COMPLAINED OR HOW MANY COMPLAINTS WOULD BE NEEDED TO AFFECT A RECALL SO I HAD TO INCUR A $300+ EXPENSE TO HAVE IT REPLACED. PLEASE CONTACT ME @ [XXX]. MY EMAIL IS [XXX]. THANK YOU FOR YOUR ASSISTANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11152311,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2018","dateComplaintFiled":"11/18/2018","vin":"KNDJT2A66C7","components":"STEERING","summary":"WHEN CAR IS RUNNING AND IN PARK TURNING THE STEERING WHEEL AN INCH OR SO IN EITHER DIRECTION IS VERY LOOSE AT FIRST TILL IT BEGINS TO BECOME FIRM AND YOU HEAR A THUD. THE AMOUNT OF PLAY IS ABOUT AN INCH GOING TO THE RIGHT OR TO THE LEFT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11150345,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2018","dateComplaintFiled":"11/09/2018","vin":"KNDJT2A52C7","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING AND WHEN MAKING TURNS, THE STEERING COLUMN MADE AN ABNORMAL POPPING NOISE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF SOUTH AUSTIN (LOCATED AT 5306 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 444-6635) WHERE IT WAS DIAGNOSED THAT THE FLEX COUPLER ON THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11142758,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2017","dateComplaintFiled":"10/25/2018","vin":"KNDJT2A62C7","components":"STRUCTURE","summary":"THE HOOD DISENGAGED WHILE MY 76 YEAR OLD MOTHER WAS DRIVING DOWN THE HIGHWAY AND SMASHED AGAINST THE WINDSHIELD. THE DEALERSHIP SAID IT HAPPENS SOMETIMES AND CHARGED HER $3,500 TO FIX IT. IT BROKE LOOSE TWICE AFTER THAT WHILE SHE WAS DRIVING BUT DIDN'T FLY UP AGAINST THE WINDSHIELD. SHE TOOK IT IN BOTH TIMES AND THEY SAID NOTHING WAS WRONG WITH IT. I CALLED KIA CUSTOMERS SERVICE ON 9/12 AND THEY SAID THEY'D CALL ME BACK IN 48 HOURS BUT NEVER DID. I CALLED BACK ON 9/18 AND THEY SAID THEY'D CALL ME BACK IN 48 HOURS BUT NEVER DID. I CALLED BACK ON 10/3 AND THEY SAID THEY'D CALL BACK IN 48 HOURS AND THEN I FINALLY RECEIVED A VOICEMAIL ON 10/15 ASKING TO CALL THEM BACK. I CALLED BACK AND RECEIVED THE PERSON'S VOICEMAIL ON 10/16, 10/22, 10/24 AND 10/25. NO RESPONSE AT ALL. THEY ARE IGNORING ME. I WENT ONLINE AND FOUND OTHER COMPLAINTS ABOUT THE HOODS DISENGAGING ON KIA SOULS. MY MOTHER IS TERRIFIED TO DRIVE HER CAR. THIS IS A SERIOUS SAFETY ISSUE THAT COULD OBVIOUSLY KILL SOMEONE. YET KIA DOESN'T SEEM TO CARE. I DON'T KNOW WHERE ELSE TO TURN.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11141745,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2018","dateComplaintFiled":"10/22/2018","vin":"","components":"UNKNOWN OR OTHER","summary":"BLOWER TO THE AC/HEATER JUST QUIT WORKING.. TURNED CAR OFF AT GAS STATION ,GOT BACK IN STAYED AND BLOWER WOULD NO LONGER WORK.. SEEMS TO BE A COMMON PROBLEM IN THE 2012 KIA SOUL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11141748,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"10/22/2018","vin":"KNDJT2A52C7","components":"STEERING","summary":"THE STEERING IS MAKING A LOUD CLONKING NOISE WHILE TURNING, STATIONARY OR DRIVING, WORST ON THE HIGHWAY. I REPLACED AND BALANCED THE TIRES BUT STILL DOING IT. IT'S SCARY. I SEE THERE ARE MORE REPORTS OF THE SAME PROBLEM.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11129743,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2018","dateComplaintFiled":"09/16/2018","vin":"KNDJT2A53C7","components":"STEERING","summary":"TAKATA RECALL I TOOK MY CAR TO FIRESTONE TO HAVE AN OIL CHANGE AND CHECK THE BREAKS. I WAS TOLD WHEN I TURN THE CAR LEFT IT MAKES A GOD AWFUL NOISE AND THE WHEEL SHAKES. I HAVE A 75000 MIKE WARRANTY ON IT. THIS BETTER BE COVERED. I SEE A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE AND IT SHOULD BE A RECALL. THIS IS RIDICULOUS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11129651,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2017","dateComplaintFiled":"09/15/2018","vin":"KNDJT2A52C7","components":"STEERING","summary":"AROUND 60,000 MILES I BEGAN TO NOTICE A CLUNKING NOISE IN THE STEERING COLUMN. IT STARTED OUT MINIMAL, ONLY HAPPENING SLIGHTLY WHEN I WOULD TURN THE WHEEL (THIS WAS BOTH WHEN THE CAR WAS STATIONARY AND IN MOTION). IT HAS PROGRESSIVELY BECOME WORSE AND NOW ON TOP OF THE CLUNKING NOISE WHEN TURNING, MY WHEEL SHAKES VIOLENTLY WHEN I REACH A SPEED OF 70 MPH.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11128688,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2018","dateComplaintFiled":"09/11/2018","vin":"KNDJT2A58C7","components":"ENGINE","summary":"VEHICLE HAS 96000 MILES. WHILE DRIVING ON HIGHWAY BEGAN TO HEAR RATTLING AND PINGING. ATTEMPTED TO MAKE IT TO REST AREA TO PULL OVER AND INSPECT. HEARD LOUD BANG AND ENGINE STALLED. COASTED INTO REST AREA. INSPECTION REVEALED OIL LEAKING FROM HOLE BLOWN IN LOWER ENGINE BLOCK.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11124534,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2018","dateComplaintFiled":"09/05/2018","vin":"KNDJT2A51C7","components":"STEERING","summary":"\"TAKATA RECALL\" THE STEERING WHEEL IS MAKING A CLICKING NOISE WHEN TURNING TO THE RIGHT OR LEFT. KIA SAID THERE WAS NO RECALL ON THIS. AS TIME GOES ON IT IS GETTING WORSE AND IF ONE DAY SOMETHING HAPPENS TO ME YOU WILL HEAR FROM A LAWYER AND MY DAUGHTERS. I GOT A ESTIMATE FOR THE REPAIRS AND IT WILL BE OVER $200.00 . THIS WOULD BE LESS THEN A LAWSUIT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11124123,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2018","dateComplaintFiled":"09/03/2018","vin":"KNDJT2A60C7","components":"STEERING","summary":"I HAVE A 2012 KIA SOUL+ THAT HAS 80,000 MILES ON IT AND HAS STARTED MAKING THE HIGHLY COMPLAINED ABOUT CLUNKING NOISE AND SHIFTING/LOOSE SENSATION IN THE UPPER STEERING COLUMN WHEN TURNING WHEEL BACK AND FORTH FROM LEFT TO RIGHT WHETHER STATIONARY OR DRIVING. IT HAS ALSO FOR SOME TIME BEEN EXPERIENCING THE SHAKING STEERING WHEEL AT AROUND 80 MPH THAT HAS COMPLAINTS. I AM A FORMER MECHANIC AND THROUGH READING ALL THE SIMILAR COMPLAINTS AND SEEING SYMPTOM/REPAIR VIDEOS I HAVE DIAGNOSED MY CLUNKING STEERING COLUMN TO BE CAUSED BY A FAILED STEERING COUPLER. THIS IS A PROBLEM THAT HAS BEEN RECALLED BY KIA ON OTHER VEHICLES BUT NOT ON 2012 SOUL. I AM INTERESTED TO FIND OUT IF THIS COUPLER IS ALSO BEHIND MY SHAKING STEERING WHEEL AT HIGHER SPEEDS. SHAKING IS NOT DUE TO TIRES, WHEELS, OR ALIGNMENT/PARTS PROBLEMS AS PROBLEM WAS SAME BEFORE I JUST PUT NEW TIRES ON AND HAD BALANCE/ALIGNMENT DONE. ALSO WAS NO DIFFERENT BETWEEN SEVERAL TIRE ROTATIONS OF OLD TIRES. THIS STEERING COUPLER ISSUE SHOULD HAVE KIA RECALLING ALL VEHICLES THAT HAVE REPORTS OF THIS FAILURE. I AM LOOSING FAITH IN KIA MOTORS. I SHOULD NOT HAVE TO REPLACE THIS PART ON MY TIME/MONEY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11122453,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2018","dateComplaintFiled":"08/26/2018","vin":"KNDJT2A65C7","components":"STEERING","summary":"CAR HAS JUST OVER 60K MILES. KNOCKING IN THE STEERING WHEEL AREA WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT. THE KNOCKING OCCURS WHILE DRIVING AT ANY SPEED, HIGHWAY OR CITY STREETS. IF SITTING IN NEUTRAL WITH ENGINE ON, TURN THE STEERING WHEEL LEFT OR RIGHT AND YOU FEEL AND HEAR THE KNOCKING SOUND.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11120354,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"08/16/2018","vin":"KNDJT2A65C7","components":"STEERING","summary":"THERE HAS BEEN A CLICKING NOISE WHEN TURNING THE WHEEL TO EITHER SIDE, WHILING DRIVING OR IN STILL MODE. IT SEEMS AS THIS HAS ALSO BEEN AN ISSUE WITH LATER MOTELS AS THEIR WAS A RECALL INVOLVING THE STEERING SYSTEM FOR YEARS 2014 - 2016. FROM RESEARCH, THERE HAVE BEEN MANY TALK FROM 2012 KIA SOUL OWNERS HAVING TO HAVE THEIR COUPLER IN THE STEERING WHEEL COLUMN REPLACED DUE TO POSSIBLE SAFELY ISSUES.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11120532,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2018","dateComplaintFiled":"08/16/2018","vin":"KNDJT2A59C7","components":"STEERING","summary":"STEERING WHEEL MAKES CLICKING NOISE WHEN TURNING.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11118905,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2018","dateComplaintFiled":"08/10/2018","vin":"KNDJT2A63C7","components":"STEERING","summary":"2012 KIA SOULWITH 15,000 MILES: STEERING MAKES A CLUNKING NOISE AND HAS A LOT OF PLAY IN IT. EVEN WHEN SITTING STILL. WHEN DRIVING IT ALSO HAS PLAY AND MAKES CLUNKING NOISE. TOOK IT TO DEALERSHIP AND WAS TOLD THE COUPLER IS BAD, AND THAT ITS A COMMON PROBLEM. THE FEE TO FIX IS $200, AND NOT COVERED BY WARRANTY BECAUSE I'M NOT THE ORIGINAL OWNER, EVEN THOUGH THE MILEAGE IS SO LOW. OTHER KIA SOULS HAVE RECALLS, THIS YEAR SHOULD AS WELL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11115820,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2018","dateComplaintFiled":"08/05/2018","vin":"","components":"STEERING","summary":"MY STEERING WHEEL STARTED MAKING THIS CLUNKING NOISE IT HAD 50000 MILE ON IT, TOOK IT TO MY KIA DEALER, THE TOLD ME IT WAS A FLEXIBLE COUPLING AND THEY WANTED TO CHARGE TO REPLACE IT THAT MY WARRANTY RAN OUT, I SAID THATS A SAFETY ISSUE THEY SAID ITS NOT, I JUST GOT MY CAR AND WENT HOME.I FOYND OUT THAT ALOT OF KIA MODELS HAD THAT PROBLEM AND THE WERE GIVEN A CALL BACK LETTER. IT MAKE NO SENSE ITS THE EXCAT SAME PART HAS THE ONE CALLED BACK, PLUSS IF IT DOESNT GET FIXED I COULD LOSE MY STERRING THE CAR HAS 52000 MILES ON. HOW CAN THEY RECALL MODEL AFTER 2013 AND NOT 2012.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11113526,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2018","dateComplaintFiled":"07/25/2018","vin":"KNDJT2A65C7","components":"STEERING","summary":"CLICKING IN STEERING WHEN DRIVING OR SITTING STILL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11112848,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2018","dateComplaintFiled":"07/21/2018","vin":"KNDJT2A66C7","components":"ENGINE","summary":"I FIRST NOTICED A GRINDING NOISE WHILE BACKING OUT FROM A PARKING SPACE. I THOUGHT PERHAPS A RECENT BRAKE JOB NEEDED SOME TWEAKING OR MAYBE HAD A DEFECTIVE PART INSTALLED. I DROPPED IT AT THE DEALERSHIP TO GET CHECKED OUT ON TUESDAY MORNING. WHEN THEY FINALLY LOOKED AT IT ON THURSDAY THEY TOLD ME I NEEDED A NEW ENGINE DUE TO \"CRANK BEARING FAILURE\" AND \"RING FAILURE.\" MY ENGINE ONLY HAD 63000 MILES ON IT AND ALL THEY COULD DO WAS SHRUG AND OFFER A USED ENGINE AT THE SAME COST AS THE CURRENT VEHICLE VALUE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11112495,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2018","dateComplaintFiled":"07/19/2018","vin":"KNDJT2A54C7","components":"UNKNOWN OR OTHER","summary":"MY 2012 KIA SOUL CAUGHT FIRE JULY 13TH WITH MY SON DRIVING. THERE WAS A TICKING IN THE MOTOR, A LOUD NOISE, AND THEN FLAMES. WE HAVE THE EXTENDED WARRANTY BUT KIA SAYS IT'S AN INSURANCE ISSUE AND THEY CAN'T/WON'T DO ANYTHING ABOUT IT. NOW, NOT ONLY ARE WE WITHOUT A CAR BUT WE'RE STUCK WITH PAYMENTS FOR THE NEXT 2-3 YEARS BECAUSE INSURANCE SAYS IT'S NOT WORTH HALF OR WHAT WE STILL OWE ON IT. THANK GOD MY SON WAS OKAY BUT KIA NEEDS TO BE ACCOUNTABLE. *JS","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11110556,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2018","dateComplaintFiled":"07/10/2018","vin":"KNDJT2A63C7","components":"STEERING","summary":"MY STEERING WHEEL STARTED MAKING THIS CLUNKING NOISE IT HAD 44,507 MILE ON IT,TOOK IT TO MY KIA DEALER,THE TOLD ME IT WAS A FLEXIBLE COUPLING AND THEY WANTED TO CHARGE TO REPLACE IT THAT MY WARRANTY RAN OUT, I SAID THATS A SAFETY ISSUE THEY SAID ITS NOT, I JUST GOT MY CAR AND WENT HOME.I FOYND OUT THAT ALOT OF KIA MODELS HAD THAT PROBLEM AND THE WERE GIVEN A CALL BACK LETTER. IT MAKE NO SENSE ITS THE EXCAT SAME PART HAS THE ONE CALLED BACK,PLUSS IF IT DOESNT GET FIXED I COULD LOSE MY STERRING THE CAR HAS 44000 MILES ON IT","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11109631,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2018","dateComplaintFiled":"07/05/2018","vin":"KNDJT2A61C7","components":"STEERING","summary":"STEERING WHEEL LOOSE AND CLICKING WHILE DRIVING. FELT LOOSE WHILE STATIONERY. LOCAL AUTO SHOP REPLACED MDPS FLEX COUPLING. IT WAS TOTALLY WORN OUT. CAR HAD LESS THAN 39,000 MILES. APPARENTLY 2014 VEHICLES WERE RECALLED FOR THIS. ALSO KIA OPTIMA'S FLEX JOINTS WERE REPLACED FREE AT THE KIA DEALERSHIP. THIS KIA SOUL UNES THE FAME FLEX JOINT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11103798,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2017","dateComplaintFiled":"06/25/2018","vin":"KNDJT2A51C7","components":"STEERING,ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING COLUMN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST PALM BEACH KIA (735 S MILITARY TRAIL, WEST PALM BEACH, FL), BUT WAS NOT DIAGNOSED OR REPAIRED SINCE THERE WERE NO RECALLS ATTRIBUTED TO THE VIN. THE MANUFACTURER WAS NOTIFIED, CONFIRMED THAT THERE WERE NO RECALLS, AND DOCUMENTED THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 74,751. *TT","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11102797,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2018","dateComplaintFiled":"06/20/2018","vin":"KNDJT2A50C7","components":"ENGINE","summary":"VEHICLE AT 155000 MILES. DRIVING UP HILL ON A A ROAD I DRIVE EVERY DAY TO WORK. 0510, GOING 60 MPH AT 4000 RPMS UP THE HILL. SOUND/FELT ENGINE EXPLODE. PULLED TO THE SIDE OF THE ROAD TO INSPECT. OIL HAD LEAKED OUT AND COULD NOT SEE DAMAGE. GOT IT TOW HOME AND FOUND THAT A PISTON ROD HAD BROKE AND GONE THREW THE BOTTOM OF THE ENGINE PAN.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11096613,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2018","dateComplaintFiled":"05/17/2018","vin":"KNDJT2A58C7","components":"ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"WAS DRIVING ON THE EXPRESS WAY BEHIND A SEMI. WHEN THE SEMI GOT OVER IN THE RIGHT LANE I ACCELERATED AND HERD A LOUD BANG AND DARK SMOKE STARTED COMING FROM MY ENGINE. IT SMELLED OFTEN AND IMPAIRED MY VISION. SEVERAL OF MY CAUSATION LIGHT ILLUMINATED AND I WAS STUCK AT 60 MPH MY CAR WOULD NOT ACCELERATE AND STOPPED WORKING. I GOT OVER IN THE RIGHT LANE SAFELY AND COASTED FOR ABOUT A MILE AND A HALF TO THE NEAREST EXIT. SOMETHING TOLD ME DO NOT PUT YOUR FOOT ON THE BRAKES OR YOU WILL BE IN SERIOUS TROUBLE. AS I GOT OF THE EXIT I STARTED TO BRAKE AND MY CAR STOPPED AND DIED.OIL WAS LEAKING OUT AND NOTHING WAS WORKING. I HAD TO GET PEOPLE TO PUSH ME OFF TO THE SIDE OF THE ROAD AND GET A TOW TO THE DEALERSHIP. THEY TOLD ME I HAD CATASTROPHIC ENGINE FAILURE. SO MY ENGINE FAILED ME AND I COULD HAVE BEEN KILLED. I DID RESEARCH AND THERE HAVE BEEN MANY KIA'S WITH RECALL AND VERY SIMILAR SITUATIONS AS MINE BUT NOT WITH MY MODEL CAR. I AM SURE THIS IS A MANUFACTURES ERROR AND I PRAY KIA DOES A RECALL TO PROTECT PEOPLE'S LIVES. *JS *JS","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11094110,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2018","dateComplaintFiled":"05/16/2018","vin":"KNDJT2A66C7","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"CAR WOULD NOT START, IT WAS FOUND THAT THE WIRE COVERS AND WIRES WERE DISINIGRATED. IT WAS TAKEN TO SHOP AND REPAIRED. THEN TWO WEEKS LATER HAPPENED AGAIN, THEN AGAIN ON 5/10/18 THE CAR WOULD NOT START AGAIN. VEHICLE WAS TOWED TO SHOP AND MECHANIC HAD ADVISED THAT IT WAS THE SAME ISSUE BUT DIFFERENT LOCATION, THIS TIME WAS WORSE AND WAS TOLD THAT IF THE VEHICLE WOULD HAVE STARTED THAT IT WOULD HAVE POSSIBLY CAUGHT ON FIRE AND ENDANGERING THE SAFETY TO MYSELF AND OTHER OCCUPANTS. WAS ALSO INFORMED THAT KIA USES A SOY BASED PEANUT OIL COATING FOR THE WIRES. HE INFORMED THAT THIS WOULD ATTRACT ANIMALS. I HAVE SPENT OVER $900 FOR THESE REPAIRS. THE MECHANIC ADVISED THAT KIA IS AWARE OF THIS AND THERE ARE NO RECALLS AS FAR AS HE IS AWARE OF.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11093235,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2016","dateComplaintFiled":"05/10/2018","vin":"","components":"STEERING","summary":"THE STEERING BECAME VERY LOOSE AND STARTED CLANKING WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION WHILE IN MOTION ON A CITY STREET TRAVELLING AT LESS THAN 40 MPH. THE CAR HAD LESS THAN 80K MILES ON IT AT THE TIME.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11092449,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"05/08/2018","vin":"KNDJT2A68C7","components":"STEERING","summary":"STEERING WHEEL COUPLER FAILURE. STEERING WHEEL MAKE CLUNKING NOISE WHEN TURNING IN EITHER DIRECTION.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11091967,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2018","dateComplaintFiled":"05/04/2018","vin":"KNDJT2A63C7","components":"STEERING,EXTERIOR LIGHTING","summary":"I RECENTLY NOTICED WHEN STOPPED THAT THE STEERS NO WHEEL MAKES A CLUNKING SOUND WHEN STEER NO LEFT TO RIGHT AND BACK AGAIN AND HAS A LITTLE PLAY LIKE IT'S NOT CATCHING. ALSO I RECENTLY HAD BRAKE LIGHTS REPLACED AND IT QUICKLY BURNED OUT ON THE BOTTOM HALF OF THE DRIVERS SIDE BRAKE LIGHT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11091566,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2018","dateComplaintFiled":"05/03/2018","vin":"KNDJT2A67C7","components":"STEERING","summary":"AT 58,000 MILES THE SOUL STARTED TO MAKE A CREAKING SOUND WHEN TURNING WHEEL SHARPLY TO RIGHT OR LEFT. I TOOK IT IN TO KIA SERVICE AT KIA WEST IN ORLANDO. THEY DIAGNOSED THAT RACK AND PINION WAS DEFECTIVE AND HAD TO BE REPLACED = $997.09 (INCLUDING THE ALIGNMENT IT NEEDED AFTERWARDS) -- I KNOW THE 2013 KIA SOULS WERE RECALLED FOR SAFETY FOR THIS VERY SAME PROBLEM AND EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS - KIA HAS NOT RECALLED THE 2012 KIA SOUL FOR RACK AND PINION DEFECTS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11084600,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2018","dateComplaintFiled":"04/11/2018","vin":"KNDJT2A63C7","components":"STEERING","summary":"\"CLUNKING\" PLAY IN STEERING BEGAN RECENTLY WHICH IS REPORTEDLY FAILURE OF THE STEERING COUPLER.. KIA RECALLED 2014-26 TWICE AND THERE IS AN EXTENDED WARRANTY FOR REPLACEMENT OF OPTION 11-14 OPTIMA'S .. NOTHING FOR 2012 SOUL EXCEPT WEB PAGES OF COMPLAINTS OF SAME PROBLEM. CROSS REFERENCING THE PART NUMBERS SHOWS THAT ALL THESE VEHICLES, INCLUDING MODELS OUTSIDE THEIR RECALL, USE THE SAME PART YET KIA IS TELLING 2012 OWNERS TO PAY FOR IT OUT OF POCKET.. THIS SAFETY HAZARD AND A FAILURE BY THE MANUFACTURER THAT NEEDS TO BE ADDRESSED IMMEDIATELY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11084356,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2018","dateComplaintFiled":"04/10/2018","vin":"KNDJT2A61C7","components":"STEERING","summary":"WHEN STOPPED THE STEERING WHEEL MAKES A LOUD CLUNKING NOISE WHEN MOVE FROM RIGHT TO LEFT AND BACK.. WHILE DRIVING HAS A BACK AND FORTH CLUNKING MOVEMENT FELLING AS IF THE VEHICLE WAS BEING DRIVE OVER A ROAD LACED WITH SMALL BUMPS IN IT. IT WOULD APPEAR THAT THE MDPS FLEX COUPLING HAS DETERIORATED AND PRESENTS A MAJOR SAFETY ISSUE. THE 2014 KIA SOUL WAS RECALLED FOR THIS SAME PROBLEM.THIS IS A MAJOR LIFE THREATENING ISSUE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11083763,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2017","dateComplaintFiled":"04/07/2018","vin":"","components":"STEERING","summary":"FLEXIBLE COUPLING IS DAMAGED, STEERING WHEEL NOISY, RATTLING NOISE, WORRY ABOUT SAFETY STEERING MIGHT NOT WORK AND CAUSE ACCIDENT OR DEATH DUE TO MALFUNCTION. WENT TO DEALERSHIP AND TOLD ME IT WOULD COST $200.00 AND IT IS LIKELY THAT IT WOULD DO IT AGAIN. VERY DISAPPOINTED WITH KIA VEHICLES , DEFINITELY WOULD NEVER BUY A KIA VEHICLE AGAIN.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11083771,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2018","dateComplaintFiled":"04/07/2018","vin":"KNDJT2A65C7","components":"STEERING","summary":"MY VEHICLE STARTED MAKING A CLUNKING/CLICKING SOUND FROM THE STEERING COLUMN AREA WHEN TURNING THE STEERING WHEEL RIGHT OR LEFT. THE NOISE/SOUND QUICKLY STARTED GETTING LOUDER IN A SHORT AMOUNT OF TIME/MILEAGE. THE STEERING ALSO STARTED GETTING LOOSER AS THE SOUND INCREASED. THIS OCCURRED BOTH WHILE SETTING STILL OR WHILE IN MOTION. THE REPAIR SHOP HAD TO REPLACE A FAULTY STEERING COUPLER (56315-2KOOOFFF) FOR ABOUT $225.00. AFTER THE REPLACEMENT THE SOUND/NOISE AND LOOSENESS ARE GONE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11080614,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2018","dateComplaintFiled":"03/21/2018","vin":"KNDJT2A64C7","components":"STEERING","summary":"STEERING NOISE CAUSED BE A BAD PIECE IN STEERING LINKAGE. PLASTIC PIECE WHICH MAKES STEERING LOOSE AND POSSIBLE LOSS OF STEERING. KIA ADMITTED TO ME IT'S A PROBLEM WHICH IS COMMON. BUT NOT COVERED BY WARRANTY AFTER 50.00 MILES. THIS IS A SAFETY ISSUE AND THEY ARE AWARE OF IT. IT DEMANDS A RECALL FOR SAFETY REASONS. IT ALSO IS ON HYUNDI PRODUCTS. SAFETY ISSUE! FACTORY AWARE OF DANGER! RECALL MANDATED!","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11076859,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2018","dateComplaintFiled":"03/08/2018","vin":"KNDJT2A56C7","components":"STEERING","summary":"KNOCKING SOUND WHEN TURNING STEERING WHEEL SLIGHTLY TO EITHER LEFT OR RIGHT. I WAS TOLD IT IS A BAD COUPLER WITHIN THE STEERING COLUMN THAT NEEDS TO BE REPLACED AND IT WILL PROBABLY BECOME A RECALL BECAUSE THE DEALERSHIP HAS HAD MANY CUSTOMERS WITH THE SAME ISSUE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11074987,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2017","dateComplaintFiled":"02/26/2018","vin":"KNDJT2A68C7","components":"STEERING","summary":"STEERING WHEEL LOOSE AND CLICKING WHILE DRIVING. FELT LOOSE WHILE STATIONERY. LOCAL AUTO SHOP REPLACED MDPS FLEX COUPLING. IT WAS TOTALLY WORN OUT. CAR HAD LESS THAN 37,000 MILES. APPARENTLY 2014 VEHICLES WERE RECALLED FOR THIS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11073940,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2018","dateComplaintFiled":"02/20/2018","vin":"KNDJT2A57C7","components":"STEERING","summary":"I AM SHY OF HITTING 80K MILES ON MY SOUL 79795 TO BE EXACT. I HAVE NOTICED THAT WITHIN THE PAST COUPLE OF WEEKS MY STEERING WHEEL HAS BEEN 'CLICKING' WHETHER IN A STATIONARY POSITION OR IN MOTION. HOW IS THERE NO RECALL OR TSB ON THIS AS I HAVE BEEN DOING MY RESEARCH AND THERE ARE NUMEROUS VEHICLES WITH THIS ISSUE! THIS IS AN ACCIDENT WAITING TO HAPPEN!! I HAVE YET TO TAKE IT TO THE DEALERSHIP BUT TO TOP IT OFF THE WARRANTY IS OUT. LOCAL MECHANICS WILL NOT ATTEMPT TO TOUCH IT! SOMEONE PLEASE START A RECALL OR A TSB!","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11072353,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2017","dateComplaintFiled":"02/12/2018","vin":"KNDJT2A56C7","components":"STEERING","summary":"UPON DRIVING THERE IS A CLANKING NOISE COMING FROM STEERING WHEEL ADVISE BY MECHANIC THAT HE WAS AWARE OF THIS NOISE AND THAT TO CONTACT KIA AS THERE WAS A RECALL LOOKED UP AND ADVISED BY KIA NO. AFRAID TO DRIVE CAR AS IT SOUNDS THAT THE STEERING WHEEL IS GOING TO COME OFF","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11071596,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2018","dateComplaintFiled":"02/07/2018","vin":"KNDJT2A66C7","components":"ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES","summary":"12/28/17 PURCHASED CAR FROM KIA DEALERSHIP. 1/27/18 I WAS DRIVING APPROX 50 MPH DOWN A COUNTY ROAD AND THE DRIVERS SIDE WINDSHIELD PANELLING FLEW OFF. THE PASSENGER SIDE IS LOOSE AS WELL. I AM TOLD NO WAY TO SECURE PASSENGER SIDE IT JUST HAS TO BE REPLACED AS WELL. ALSO NOTICED A LOUD SCREECHING COMING FROM DRIVER SIDE EVERY TIME I APPLY THE BRAKE. 2/3/18 NEIGHBOR WAS DRIVING BEHIND ME DOWN A CITY STREET AND CALLED TO TELL ME REAR DRIVER SIDE TIRE APPEARED WOBBLY. 2/6/18 DEALERSHIP SAID BAD WHEEL BEARING AND REPLACED BUT STILL HAD NOT ORDERED PANELLING. ALSO SAID NOISE WAS FINE IT WAS JUST CAUSED BY METALLIC STRUCTURE OF BRAKES AND HAVE TO DEAL WITH IT. 2/7/18 THE STEREO WILL TURN ON BUT EVERYTHING IS BACK TO FACTORY PRESETS AND NO SOUND COMES OUT OF SPEAKERS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11067250,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2018","dateComplaintFiled":"02/06/2018","vin":"KNDJT2A66C7","components":"UNKNOWN OR OTHER","summary":"BACKUP CAMERA STOPPED WORKING JUST OUT OF WARRANTY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11067305,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2017","dateComplaintFiled":"02/06/2018","vin":"KNDJT2A54C7","components":"STEERING","summary":"STEERING IS LOOSE AND MAKES CLUNK SOUND. CALLED KIA AND SAID NO RECALLS????? OUT OF WARRANTY. THIS IS A ACCIDENT WAITING TO HAPPEN.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11066866,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2018","dateComplaintFiled":"02/04/2018","vin":"KNDJT2A55C7","components":"ELECTRICAL SYSTEM,STRUCTURE,ENGINE","summary":"2012 KIA SOUL WITH LESS THAN 15,000 MILES ON IT SUDDENLY BURST INTO FLAMES AND THE CAR IS A TOTAL LOSS .","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11066020,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2017","dateComplaintFiled":"01/31/2018","vin":"KNDJT3A53C7","components":"STEERING","summary":"MY STEERING IS CLUNKY AND HAS A LOT OF MOVEMENT-PLAY I TOOK IT TO MY DEALER AND HE TOLD ME I HAVE TO REPLACE PARTS FOR MY CAR IS OUT OF WARRANTY BUT WITH AFTER RESEARCHING THIS I WOULD ASSUME THAT KIA WOULD HAVE RECALLED THIS AS IT IS A DANGEROUS FUNCTION TO GO WRONG","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11064342,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2017","dateComplaintFiled":"01/23/2018","vin":"KNDJT2A64C7","components":"STEERING","summary":"2012 KIA SOUL WITH 20,000 MILES: STEERING MAKES A CLUNKING NOISE AND HAS A LOT OF PLAY IN IT. EVEN WHEN SITTING STILL, THE STEERING WHEEL MAKES A CLUNKING NOISE AND HAS TOO MUCH PLAY. WHEN DRIVING IT ALSO HAS PLAY AND MAKES CLUNKING NOISE. OTHER KIA SOULS HAVE RECALLS, THIS YEAR SHOULD ALSO.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11055832,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2017","dateComplaintFiled":"12/20/2017","vin":"KNDJT2A61C7","components":"STRUCTURE","summary":"HOOD BLEW BACK BROKE MY WINDSHIELD AND BENT MY FENDERS BROKE MY THE SECONDARY LATCH IS BENT AND THE LOCK DID NOT HOLD","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11054264,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2017","dateComplaintFiled":"12/12/2017","vin":"KNDJT2A62C7","components":"STEERING","summary":"ABOUT THREE WEEKS AGO, WHILE SITTING IN THE CAR LETTING IT WARM UP AND WHILE DRIVING ON THE CITY STREETS I HEARD A CLUNCKING SOUND IN THE STERERING COLUMN WHEN TURING LEFT AND RIGHT AND THE SOUND IS PRESENT CURRENTLY. I AM AFRAID THE STEERING WHEEL WILL LOCK UP OR COME OFF WHILE I AM DRIVING!","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11048547,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2017","dateComplaintFiled":"11/27/2017","vin":"KNDJT2A55C7","components":"STEERING","summary":"THE STEERING WHEEL IS LOOSE WITH MUCH \"PLAY\" IN STEERING AND A CLICKING NOISE FROM THE STEERING LOCK. THIS HAPPENS BOTH STATIONARY WITH THE CAR ON IN PARK AND WHEN DRIVING. THE VEHICLE SHAKES WHEN BRAKING. I DO NOT HAVE FULL CONTROL OVER THE STEERING. WHEN I BRAKE AT SPEEDS OVER ABOUT 30MPH. I HAVE HAD ALIGNMENT DONE AND SUSPENSION CHECKED AND IT IS NOT APPARENTLY THE ISSUE. I NOW HAVE A LOUD RUBBING NOISE COMING FROM THE STEERING WHEEL WHEN I TURN LEFT OR RIGHT. THE CLICKING AND LOOSENESS AND RUBBING NOISE IS PRESENT WHEN THE CAR IS IDLE OR BEING DRIVEN IN CITY OR HIGHWAY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11048716,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2017","dateComplaintFiled":"11/27/2017","vin":"KNDJT2A66C7","components":"STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"DASHBOARD LIGHTS CAME ON AND CAR WOULDN'T START. HAD CAR TOWED TO KIA OF BOWIE MD., WHO DID A DIAGNOSTIC AND REPLACED ELECTRICAL PANEL WHICH COST ESTIMATED $200.00 DOLLARS INCLUDING DIAGNOSTIC. KIA OF BOWIE NEVER CALLED AND WHEN I FINALLY CONTACTED SOMEONE A WEEK LATER, THEY STATED THE STEERING COLUMN WAS OUT AND WOULD COST APPROXIMATE $2000.00 AND THAT'S THE PART. CAR HAS ONLY 70.000 MILES.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11048307,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2017","dateComplaintFiled":"11/24/2017","vin":"KNDJT2A64C7","components":"SERVICE BRAKES","summary":"THE SIDE BRAKES DO NOT ILLUMINATE SO THE SAFETY OF YOURSELF AND OTHERS ARE AT RISK. WENT OUT WITHOUT ANY WARNING SIGNS OF FAILURE. THIRD LIGHT WORKS FINE ON TOP.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11047541,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2017","dateComplaintFiled":"11/20/2017","vin":"KNDJT2A69C7","components":"STEERING","summary":"THE STEERING WHEEL BECAME LOOSE WITH MUCH \"PLAY\" IN STEERING AND A CLICKING NOISE FROM THE STEERING LOCK. THIS HAPPENS BOTH STATIONARY WITH THE CAR ON IN PARK AND WHEN DRIVING. I HAVE HAD ALIGNMENT AND SUSPENSION CHECKED AND IT IS NOT APPARENTLY THE ISSUE. APPARENTLY THE STEERING SHAFT BECOMES LOOSE WHERE IT IS COUPLED WITH THE STEERING GEAR/RACK. THIS LOOSE STEERING IS VERY DANGEROUS AS WHEN STEERING AROUND CURVES THE CAR STEERING ACTUALLY PULLS ON THE ROAD SO I NOW GO MUCH SLOWER AROUND CURVES THAN IS POSTED ON SPEED SIGNS TO AVOID LOOSING CONTROL OF MY VEHICLE. WHEN I GO OVER UNEVEN ROADS OR BUMPS THE CAR ALSO SHIFTS AND PULLS AS I DO NOT HAVE FULL CONTROL OVER THE STEERING. WHEN I BRAKE AT SPEEDS OVER ABOUT 40MPH I NOTICE THAT THERE IS ALSO THIS SAME PLAY IN THE STEERING SO I MAKE SURE I AM CONSIDERABLY A FAR DISTANCE BEHIND ANOTHER VEHICLE IN ORDER TO STOP SLOWLY. I FEEL THAT THIS IS A VERY DANGEROUS PROBLEM WITH THE 2012 KIA SOUL AND HAVE NOTICED UPON RESEARCHING ONLINE THAT THE KIA OPTIMA HAS A SIMILAR PROBLEM WHICH WAS EVENTUALLY RECALLED FOR REPAIR. I HAVE CONTACTED KIA CUSTOMER SERVICE AS WELL AS MY KIA DEALER WITH THIS COMPLAINT AND WAS TOLD THAT SINCE MY CAR WAS OVER THE WARRANTY MILES THERE WAS NOTHING THEY COULD DO REGARDING REPAIRS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11046992,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2017","dateComplaintFiled":"11/17/2017","vin":"KNDJT2A65C7","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 35 MPH, THE STEERING WHEEL SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN KIA (5500 34TH ST N, ST PETERSBURG, FL 33714 (727) 525-5785). THE CAUSE OF THE FAILURE WAS WAITING TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11044718,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2017","dateComplaintFiled":"11/08/2017","vin":"KNDJT2A59C7","components":"STEERING","summary":"THE STEERING WHEEL MAKES A CLUNKING NOISE. I NOTICED THERE HAVE BEEN RECALLS ISSUED FOR THE STEERING BUT NOT YET FOR THE 2012. DON'T YOU THINK THIS IS ALSO A PROBLEM? I AM VERY AFRAID TO DRIVE IT LIKE THIS. THE NOISE HAPPENS WHEN THE CAR IS PARKED AND ON AND ALSO WHEN DRIVING, AND HAS A LOT OF \"PLAY\" IN THE WHEEL WHEN MOVING! PLEASE HELP!!","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11040988,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2017","dateComplaintFiled":"10/29/2017","vin":"KNDJT2A64C7","components":"STEERING","summary":"STEERING COLUMN MAKING POPPING SOUND. HAS SOME PLAY. IS SAME DESCRIPTION AS THOSE FILE FOR THE 2013VTO 2015 MODEL YEAR WHERE THE YOKE NUT IS LOOSE ALLOWING THE RACK AND PINION TO SEPERATE. HAPPENS BOTH DURING STATIONARY AND MOTION MOVEMENT OF THE VEHICLE","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11039893,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2017","dateComplaintFiled":"10/26/2017","vin":"KNDJT2A66C7","components":"STEERING","summary":"MY STEERING WHEEL MAKES A CLUNKING NOISE, AND YOU CAN FEEL IT. I AM TAKING IT TO BE FIXED, BUT I NOTICED A RECALL FOR THE SAME ISSUE THAT DOES NOT INCLUDE MY MODEL YEAR. SHOULD IT THOUGH?","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11021248,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/02/2017","dateComplaintFiled":"09/03/2017","vin":"KNDJT2A63C7","components":"POWER TRAIN","summary":"I STOPPED MY CAR AT TOP OF MY STEEP DRIVEWAY,PULLED UP EMERGENCY BRAKE,PUT CAR IN PARK BUT LEFT CAR RUNNING TO LISTEN TO SONG ON RADIO. I SAW A PROBLEM IN MY YARD,OPENE THE DOOR, TOOK CARE OF PROBLEM THEN GOT PARTIALLU BACK IN THE CAR TO CUT OFF ENGINE. AS SOON AS I SWITCHED OFF THE ENGINE THE CAR STARTED ROLLING BACKWARDS, STILL IN PARK WITH THE EMERGNCY BRAKE UP AND MY LEFT LEG DRAGGING THE GROUND AS IT ROLLED ACROSS THE STREET AND INTO MY NEIGHBORS BEDROOM. IT IS A VERY COSTLY ACCIDENT. ALL WAS FINE UNTIL I CUT OFF THE ENGINE SO I THINK THAT CUTTING OFF THE ENGINE CAUSE A GLITCH IN THE ELECTRONIC TRANSMISSION TO CAUSE IT TO GO INTO NEUTRAL WHILE STILL SHOWING IN PARK.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11021114,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2017","dateComplaintFiled":"09/01/2017","vin":"KNDJT2A61C7","components":"STEERING,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THERE HAD BEEN SEVERAL FAILURES THAT PROGRESSED SINCE PURCHASING THE VEHICLE. THE RADIO SHORTED OUT AND WAS REPLACED BY THE DEALER (SOUTHSIDE KIA, 9401 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 400-6650). ALSO, THE ODOMETER DISPLAYED AN IMPROPER READING AND THE STEERING COLUMN WAS EXTREMELY TIGHT, MAKING ABNORMAL NOISES. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THE RADIO FAILED AGAIN AND THE DRIVER'S SEAT BELT FAILED TO PROPERLY RESTRAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT CURRENTLY REMAINS FOR SERVICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THEY WOULD PROVIDE A FOLLOW-UP RESPONSE. THE CONTACT RECEIVED NO SOLUTION YET FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11012779,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2017","dateComplaintFiled":"08/04/2017","vin":"KNDJT2A52C7","components":"UNKNOWN OR OTHER","summary":"DRIVING MY CAR ABOUT 65 MPH DOWN A LONG STRETCH HIGHWAY IN THE WOODS HEARD THIS LOUD NOISE SAW BLACK IN THE RIGHT UPPER SIDE OF MY WIND SHIELD. THOUGHT I HIT A BLACK BIRD SAFELY PULLED OVER GOT OUT SAW NO BLOOD ON THE CAR OR FEATHERS. LOOKED CLOSER A BLACK PLASTIC MOLD HAD COME OFF AND CAUSED THE LOUD NOISY GOT IN MY CAR WENT BACK DOWN THE ROAD AND LOCATED IT WAS BROKE UP PRETTY GOOD. COME HOME DID SOME RESEARCH IT IS CALLED A PILLAR. IT WAS THE PASSENGER SIDE. THIS COULD CAUSE A SERIOUS ACCIDENT. PLEASE LOOK INTO THIS. THEIR WAS NO REASON THE PILLAR SHOULD HAVE BECOME DETACHED . WHEN I DID MY RESEARCH I NOTICED THIS HAS HAPPENED TO OTHER PEOPLE NOT JUST ME.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11004163,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2017","dateComplaintFiled":"07/10/2017","vin":"KNDJT2A68C7","components":"ENGINE","summary":"I STARTED MY SOUL AFTER WORK ON 7.7.2017 AND WHAT STARTED AS A SLIGHT CLICKING NOISE FROM THE ENGINE BAY INCREASED AS I GOT ON TO THE HIGHWAY A FEW MINUTES LATER THE ENGINE STOPPED AS I WAS TRAVELING DOWN THE HIGHWAY AT 65-70 MPHIL. THE ENGINE LIGHT FIRST ILLUMINATED WHEN THE ENGINE STOPPED, THEN ALL OF THE PANEL LIGHTS LIT UP. I HAD IT TOWED 25 MILES TO A MECHANIC I TRUST. WHEN HE ASSESSED THE CAR HE LET ME KNOW THE HORRIBLE NEWS THAT THE ENGINE HAD LOCKED UP, AND HE COULD NOT IMMEDIATELY TELL ME WHY. AS OF THE DAY OF THE INCIDENT I HAD OWNED IT FOR EXACTLY 5 YEARS AND 3 DAYS. IT HAS APPROXIMATELY 76,000 MILES AND HAD REGULAR MAINTENANCE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11003700,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2016","dateComplaintFiled":"07/07/2017","vin":"KNDJT2A66C7","components":"STEERING","summary":"THE STEERING COLUMN \"CLUNKS\" WHEN TURNED AND WHEN DRIVEN ON UNEVEN ROADS. IT WAS TAKEN IN FOR REPAIRS BUT I WAS TOLD THERE IS NOTHING WRONG WITH THE STEERING COLUMN. ALSO HAD TO REPLACE THE PASSENGER CV JOINT MOUNT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11003714,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2017","dateComplaintFiled":"07/07/2017","vin":"KNDJT2A62C7","components":"STEERING","summary":"TOOK A LEFT TURN AND THE CAR MADE A CLANK NOISE. NOW WHEN YOU TURN THE STEERING WHEEL THERE IS THIS CLANKING NOISE WHEN YOU TURN THE WHEEL LEFT AND MY STEERING WHEEL FEELS REALLY LOOSE. THE WHEEL CAN TURN SOME BEFORE THE CAR STARTS TURNING. KIA RECALLED 2014 AND 2015 FOR THIS PROBLEM. PEOPLE WERE LOSING CONTROL AND CRASHING. I AM PAYING FOR THIS CAR AND CAN'T AFFORD TO PARK IT BUT I AM AFRAID I WILL LOOSE MY STEERING. WHY ISN'T ALL OF THE SOULS BEING RECALLED? I HAVE SEEN WHERE THERE ARE 10 STEERING COMPLAINTS. ISN'T ONE TO MANY? ESPECIALLY SINCE THE 2014-2015S HAD THESE PROBLEMS. WHY DIDN'T THEY GO BACK FARTHER?","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":11003157,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2017","dateComplaintFiled":"07/05/2017","vin":"KNDJT2A62C7","components":"STEERING","summary":"I OWN A 2012 KIA SOUL. I KNOW A RECALL WAS ISSUED FOR A STEERING PROBLEM FOR 2013-15. MY CAR HAS THE SAME PROBLEM. THERE WAS A POP AND MY STEERING IS LOOSE. WE CALLED KIA AND THEY TOLD ME I HAVE TO PAY TO GET IT FIXED. IT HAS BEEN PROVEN THAT THERE IS A PROBLEM WITH THE STEERING SYSTEM ON THEIR CARS. MINE NOW HAS IT. IT SHOULD BE FIXED AT THEIR EXPENSE LIKE THEY DID THE OTHERS. THE CAR WAS BEING DRIVEN WHEN THE POP HAPPENED AND THERE IS A LOT OF PLAY IN THE STEERING. WE HAVE HARDLY BEEN DRIVING THE CAR BECAUSE WE ARE AFRAID. THE PROBLEM IS REALLY BAD IF YOU TRY TO TURN IT TO THE LEFT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10992648,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2017","dateComplaintFiled":"06/01/2017","vin":"KNDJT2A67C7","components":"ENGINE","summary":"NOTICED THAT MY CAR WAS MAKING NOISE WHILE DRIVING. CHECKED OIL AND FOUND THERE WAS NO OIL. I WAS GETTING OIL CHANGES AT EVERY 3000 MILES THEN CHANGED TO 7500 MILES PER RECOMMENDED. CHANGED BACK TO EVERY 3000 MILES BECAUSE OF SIGNIFICANT OIL LOSS. CAR WAS STILL BURNING OIL AND EMPTY BEFORE 3000 MILE CHANGE. ALSO NOTICED IT WAS BURNING A SIGNIFICANT AMOUNT OF GAS ALSO. TOOK TO DEALERSHIP WHO DID AN INDUCTION TEST AND TOLD ME I HAD CARBON BUILDUP ON MY PISTONS AND MY RINGS WERE STICKING SO I WOULD NEED A NEW ENGINE. PLACED A CLAIM WITH KIA AND THEY DENIED MY CLAIM SITING POOR FUEL AND LACK OF MAINTENANCE RECORDS. THEY SAID I WAS NOT USING THE \"RECOMMENDED\" GAS STATIONS. I WAS NOT ASKED FOR ANY MAINTENANCE RECORDS AND HOW DO THEY KNOW WHAT GAS STATIONS I WAS USING. I FEEL THAT THIS IS A DEFECT WITH THE ENGINE. I AM CURRENTLY AT 85,000 MILES.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10992590,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2017","dateComplaintFiled":"05/31/2017","vin":"KNDJT2A57C7","components":"STEERING","summary":"STEERING WHEEL / COLUMN LOOSE AND LOCKS UP WHILE DRIVING ON HIGHWAY. ALMOST CAUSED AN ACCIDENT. APPARENTLY THIS IS A HISTORICAL PROBLEM WITH THE KIA SOUL AS PREVIOUS DOCUMENTATION/COMPLAINTS TO NHTSA AND KIA. WAITING TO SEE WHAT CORAL SPRINGS KIA WILL DO TO FIX THEIR PROBLEM UNDER WARRANTY. 31,000 MILES ON VEHICLE 2012 KIA SOUL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10984226,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2017","dateComplaintFiled":"05/08/2017","vin":"KNDJT2A51C7","components":"STRUCTURE","summary":"5/6/2016 TRAVELING ON 2ND RD APPRX SPEED 35 MPH, HOOD FLEW UP HIT WINDSHIELD LACK OF TRAFFIC AVOIDED COLLISION. ALMOST 1 YEAR TO DAY LATER ON FREEWAY ENTRY RAMP I-65 NASHVILLE TN, 5PM TRAFFIC, APPRX 45MPH.. 1ST EPISODE HAD LEFT HOME AND ONLY ON ROAD FOR A FEW MINTUES SO ASSUMED WAS SOMETHING WE HAD DONE TO UNLATCH HOOD. 2ND EPISODE WE HAD BEEN TRAVELING FOR 3 HOURS ALREADY SO THERE WAS NOTHING WE COULD HAVE DONE TO CAUSE THIS.. WE TOOK TO LOCAL DEALER WHERE PURCHASED CAR WHEN WE RETURNED TO JACKSON TENNESSEE AND THEY EXAMINED AND SHOW IT IS A BROKEN LATCH (OBVIOUSLY) BUT THEY DID NOT FEEL WAS THEIR CONCERN. AS THERE IS ALREADY A RECALL ON THE SAME YEAR KIA SEDONA FOR HOOD LATCH DEFECTS, IT IS A MAJOR CONCERN TO ME THAT THIS SHOULD BE LOOKED INTO TO AVOID INJURY OR DEATH OF ANOTHER INDIVIDUAL","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10981544,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2017","dateComplaintFiled":"05/01/2017","vin":"","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THE STEERING COLUMN MADE AN ABNORMAL NOISE AND WAS NOT OPERABLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND GEAR NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS NOT PROVIDED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10979193,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2017","dateComplaintFiled":"04/19/2017","vin":"KNDJT2A61C7","components":"EXTERIOR LIGHTING","summary":"REAR VIEW CAMERA IS INOPERATIVE AFTER SPRY WASH.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10979194,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2017","dateComplaintFiled":"04/19/2017","vin":"KNDJT2A61C7","components":"UNKNOWN OR OTHER","summary":"REAR CAMERA DISABLED WHEN WASHED","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10957924,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":6,"numberOfDeaths":2,"dateOfIncident":"02/15/2017","dateComplaintFiled":"03/01/2017","vin":"KNDJT2A58C7","components":"STEERING","summary":"TL* THE CONTACT OWNED A 2012 KIA SOUL. WHILE DRIVING AT AN UNKNOWN SPEED, A VEHICLE IN FRONT DEPRESSED THE BRAKES ABRUPTLY CAUSING THE DRIVER TO CRASH INTO THE REAR OF THE PRECEDING VEHICLE. AS A RESULT, THE DRIVER MERGED ONTO ONCOMING TRAFFIC AND CRASHED INTO TWO OTHER VEHICLES. THE DRIVER WAS FATALLY INJURED. THE DRIVER OF THE FIRST VEHICLE THAT WAS IMPACTED ALSO SUSTAINED FATAL INJURIES. THE FRONT PASSENGER IN THE FIRST VEHICLE SUSTAINED SHOCK TRAUMA AND THE CHILD SEATED IN THE REAR SUSTAINED UNKNOWN INJURIES. THERE WERE TWO INJURIES IN THE SECOND VEHICLE. ALL INJURED OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE IT CURRENTLY WAS PENDING AN INSPECTION TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DEEMED DESTROYED. PRIOR TO THE CRASHES, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE DEALER DIAGNOSED THAT THE TIRE NEEDED TO BE REPLACED AND IT POSSIBLY ENCOUNTERED AN OBJECT IN THE ROAD, WHICH CAUSED THE BLOW OUT. THE FRONT PASSENGER SIDE TIRE WAS REPLACED. PRIOR TO THE FAILURE, THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE THE FRONT PASSENGER SIDE TIRE WAS REPLACED. AFTER RETRIEVING THE VEHICLE, THE STEERING WHEEL FELT ABNORMAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10954345,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2017","dateComplaintFiled":"02/13/2017","vin":"","components":"STEERING","summary":"CLICKING IN THE STEERLING WHEEL. PULLING AND JIGGLING (NO IT'S NOT THE ALIGNMENT)","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10934918,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2016","dateComplaintFiled":"12/13/2016","vin":"KNDJT2A50C7","components":"STEERING","summary":"I HAVE 80000 MILES ON MY 2012 KIA SOUL AND THE STEERING COLUMN IS VERY NOISY AND SEEMS TO BE ON THE VERGE OF DISINTEGRATING AND LEAVING ME WITHOUT THE ABILITY TO STEER THE CAR. THE DEALERSHIP ADMITTED THAT THERE IS A PROBLEM WITH IT BUT REFUSE TO FIX IT SINCE IT OUT OF WARRANTY. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10927722,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2016","dateComplaintFiled":"11/23/2016","vin":"KNDJT2A54C7","components":"UNKNOWN OR OTHER,ENGINE","summary":"THIS IS A STANDARD 6 SPEED VEHICLE. REVERSE IS IN THE SAME LOCATION AS 1ST GEAR. THE ONLY DIFFERENCE IS THAT ONE MUST PULL ON A SLIDER CONTROL IN THE SHIFT HANDLE TO GET INTO FIRST. HISTORICALLY, REVERSE WAS ALWAYS THE GEAR FARTHEST AWAY FROM THE DRIVER. I HAVE ON MULTIPLE OCCASIONS THOUGHT I WAS IN FIRST BUT WAS ACCIDENTLY IN REVERSE. I CAUGHT THE MISTAKE BEFORE THERE WAS ANY ACCIDENT. AS A SUGGESTION, REVERSE SHOULD BE IN THE SAME LOCATION FOR ALL CARS IN AMERICA. ACTUALLY, THE ENTIRE GEAR PATTERN SHOULD BE THE SAME FOR ALL STANDARD CARS IN AMERICA TO PREVENT AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10919064,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2016","dateComplaintFiled":"10/26/2016","vin":"KNDJT2A5XC7","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. THE FAILURE OCCURRED ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 25,100.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10917446,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2016","dateComplaintFiled":"10/19/2016","vin":"KNDJT2A67C7","components":"STEERING","summary":"DEFECTIVE STEERING FLEXIBLE COUPLER. CAUSED MY STEERING WHEEL TO LOOSEN UP.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10916345,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2016","dateComplaintFiled":"10/16/2016","vin":"KNDJT2A67C7","components":"STEERING","summary":"STEERING IS MAKING A BANGING NOISE AND SEEMS TO BE GETTING LOOSE. GETTING WORSE BY THE DAY. THIS IS MOST PROFOUND WHEN VEHICLE IS STANDING STILL AND YOU TURN STEERING WHEEL SLIGHTLY FROM LEFT TO RIGHT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10855656,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"04/05/2016","dateComplaintFiled":"04/15/2016","vin":"KNDJT2A60C7","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE THE DRIVER WAS GOING NORTH ON THE OUTSIDE LANE AT AN INTERSECTION WITH THE GREEN TRAFFIC SIGNAL, ANOTHER VEHICLE DRIVING SOUTH MADE A LEFT TURN AND CRASHED INTO THE FRONT OF THE DRIVERS VEHICLE. THE DRIVERS SIDE AIR BAG DEPLOYED WITH FORCE AS WELL AS FRAGMENTS AND A CHEMICAL SUBSTANCE THAT DAMAGED THE CONTACTS LEFT HAND. THE DRIVER ALSO SUSTAINED BRUISING AND BURNS TO THE BUST AND CHEST. THE INJURIES SUSTAINED FROM THE IMPACT OF THE AIR BAGS REQUIRED FURTHER MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A IMPOUND LOT AND TO BE INSPECTED AND DIAGNOSED TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10852227,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2016","dateComplaintFiled":"03/29/2016","vin":"KNDJT2A67C7","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED OVER A POTHOLE, THE DRIVER LOST CONTROL OF THE VEHICLE CRASHING INTO THE BARRIER AND ROLLING OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOYED. A POLICE REPORT WAS FILED. NEITHER THE DRIVER NOR THE PASSENGER SUSTAINED ANY INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 05/25/16*LJ *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10836614,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2014","dateComplaintFiled":"02/17/2016","vin":"KNDJT2A64C7","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V822000 (STRUCTURE) AND WAS UNABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS UNABLE TO SUPPLY THE CONTACT WITH A LOCAL AUTHORIZED DEALER TO PERFORM THE REPAIR. THE MANUFACTURER EXPECTED THE CONTACT TO SHIP THE VEHICLE TO THE STATE OF FLORIDA AND THEN SHIP THE VEHICLE BACK TO THE CONTACT'S STATE AFTER THE RECALL REPAIR, WHICH WAS UNREASONABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED AND HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10816728,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2015","dateComplaintFiled":"12/29/2015","vin":"KNDJT2A65C7","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT MISCALCULATED A TURN AND CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000....UPDATED 02/04/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10811867,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2013","dateComplaintFiled":"12/23/2015","vin":"","components":"SUSPENSION,POWER TRAIN,WHEELS","summary":"BOUGHT WIFE BRAND NEW 2012 KIA SOUL IN 2012. GOT STANDARD TRANSMISSION. AT AROUND 20K I NOTICED A SQUEAL COMING FROM THE VEHICLE WHEN THE CLUTCH WAS COMPLETELY DISENGAGED, BY THAT I MEAN VEHICLE RUNNING FOOT COMPLETELY OFF CLUTCH. I PRESUMED IT WAS A THROW OUT BEARING. TOOK IT TO LOCAL MECHANIC AND HE AGREED. SO I TOOK IT TO LOCAL KIA DEALER. BOUGHT VEHICLE IN DENTON TEXAS, BUT HAD MOVED 7 HOURS SOUTH TO CORPUS CHRISTI AREA. WHEN I TOOK IT TO KIA IN CORPUS I GOT THE RUN AROUND. YES OF COURSE THEY COULD HEAR IT BUT EVERYTHING WAS WORKING MECHANICALLY. SO I WAS BASICALLY TOLD TOO BAD. WIFE REALLY WANTED THE SOUL. AND NOW I HAVE TO TELL HER KIA DOESN'T CARE IF IT MAKES EMBARRASSING NOISES WHILE SHE'S DRIVING, JUST AS LONG AS I'M MAKING THE PAYMENTS. THROW OUT BEARINGS ARE NOT SUPPOSED TO SQUEAK OR SQUEAL. THAT NOISE IS METAL ON METAL FRICTION, THE ENERGY IT TAKES TO MAKE THAT NOISE HAS TO BE MADE BY SOME SORT OF FUEL. IN THIS CASE IT'S METAL RUBBING ON METAL IN A FASHION THAT CAUSES AN UNBEARABLE AMOUNT OF PRESSURE UNTIL SOMETHING FINALLY GIVES PREMATURELY. WIFE DECIDED SHE WOULD DO HER BEST TO IGNORE IT. AND JUST ENJOY HER NEW CAR. HERE WE ARE 2015. HAS MADE THAT HORRIBLE NOISE ALL THESE YEARS. WE BOTH DESPISE THE VEHICLE AND KIA IN GENERAL FOR THE LACK OF ETHICS. LAST MONTH SHE WAS DRIVING BEHIND A WORK TRUCK AND THE WORK TRUCK HAD A MAJOR MALFUNCTION. FRONT PASSENGER TIRE BROKE OFF OF THE TRUCK AT THE UPPER AND LOWER BALL JOINTS. THE ASSEMBLE FLEW BACK AND SMASHED INTO MY WIFE'S CAR. THE GUYS INSURANCE CLAIMED HIS RESPONSIBILITY. THEY HAD THE VEHICLE AT ALLEN SAMUELS FOR 5 WEEKS. PICKED IT UP LAST NIGHT. THROW OUT BEARING IS UNBEARABLY LOUD AND NEW SQUEAL AS WELL. BODY SHOP SAID NOT THEIR PROBLEM. SHOULD HAVE REPLACED IT WHEN I FIRST HEARD IT. THEY REPLACED WHOLE FRONT RIGHT OF VEHICLE, BUT DIDN'T TOUCH LOUD NEW SQUEAL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10809593,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/09/2015","dateComplaintFiled":"12/10/2015","vin":"KNDJT2A67C7","components":"AIR BAGS","summary":"DRIVING A 2012 KIA SOUL, TRUCK UNEXPECTEDLY STOPPED IN FRONT OF ME, LIGHT WAS GREEN. MANAGED TO STOP AND GOT HIT IN THE REAR BY A JEEP, MY VEHICLE WAS PROPELLED INTO THE PICKUP IN FRONT OF ME. SUFFERED INJURIES TO NECK, SHOULDER, R/ARM R/ELBOW. AIRBAGS DID NOT DEPLOY. SET RESTRAINTS WE ALL THAT PREVENTED ME FROM HITTING THE STEERING WHEEL AND WINDSHIELD. INJURIES WERE FROM AIRBAG NOT DEPLOYING PROPERLY. NONE DEPLOYED. DAMAGE TO FRONT ANSD REAR OF CAR, MIGHT BE TOTALED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10794677,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2015","dateComplaintFiled":"11/18/2015","vin":"KNDJT2A62C7","components":"STRUCTURE","summary":"DRIVING DOWN THE ROAD AND THE HOOD LATCH BROKE CAUSING THE HOOD TO FLY UP AND WRAP AROUND THE WINDOW SHIELD. I HAD THE PRESENCE OF MIND TO MOVE IT TO THE SIDE OF THE ROAD AND CALL FOR HELP. I WAS TRAVELING APP. 55 MILES AN HOUR, ON A SECONDARY PAVED ROAD.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10787095,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2015","dateComplaintFiled":"10/29/2015","vin":"KNDJT2A55C7","components":"WHEELS","summary":"ON APRIL 23, 2015, WE DROVE FROM OUR HOME IN MIAMI TO NORTH GEORGIA. THE FIRST TIRE FAILED ON THE WAY TO NORTH GEORGIA, NEAR GAINESVILLE, FL. THE SECOND TIRE FAILED ON THE RETURN TRIP NEAR LENNOX, GA. AS YOU CAN PLAINLY SEE FROM THE ATTACHED IMAGES, BOTH TIRES APPEAR TO HAVE FAILED IN THE EXACT SAME WAY. I STILL HAVE THE SECOND TIRE IN MY POSSESSION IF YOU FEEL AN INSPECTION IS CALLED FOR. AT THE TIME OF THE FIRST 2 FAILURES, THE CAR HAD APPROXIMATELY 26,500 MILES ON SEPTEMBER 5, 2015, A THIRD TIRE FAILED IN THE EXACT SAME MANNER AS THE PREVIOUS TWO. AT THIS POINT I REPLACED THE REMAINING 2 TIRES EVEN THOUGH THE FOURTH ONE HAD NOT YET FAILED. I STILL HAVE THESE TIRES IN MY POSSESSION AS WELL. AT THE TIME OF THIS FAILURE THE CAR HAD APPROXIMATELY 28,000 MILES. THE VEHICLE WAS MANUFACTURED IN DECEMBER 2011 AND SOLD AS NEW TO US IN MARCH 2012. FORTUNATELY NEITHER MY WIFE NOR I WERE INJURED DURING EITHER OF THE FAILURES AND WE MAKE NO CLAIM FOR ANY INJURY. ALSO, THE COST OF TOWING OUR VEHICLE WAS COVERED BY OUR CAR INSURANCE, AND WE MAKE NO CLAIM FOR THAT EITHER. WHAT WE BELIEVE WOULD BE APPROPRIATE WOULD BE A REIMBURSEMENT FOR THE TWO REPLACEMENT TIRES WE WERE FORCED TO PURCHASE DURING OUR TRIP. THE FIRST REPLACEMENT TIRE PURCHASED IN GAINESVILLE, FL COST $78.92. THE SECOND TIRE, PURCHASED IN ADEL, GA COST $101.58 FOR A TOTAL OF $180.50. ADDITIONALLY, BECAUSE OF THESES FAILURES, THE RELIABILITY OF THE TWO REMAINING TIRES IS QUESTIONABLE. WE WOULD LIKE TO HAVE BOTH REMAINING TIRES REPLACED AT YOUR COMPANY'S EXPENSE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10785246,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2015","dateComplaintFiled":"10/22/2015","vin":"KNDJT2A66C7","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER","summary":"MY CAR'S HEATER ASSEMBLY CONTROL HAS FAILED AND IN DOING SO MY CAR'S HEATER DEFAULTED TO COLD AND FACE MAKING IT IMPOSSIBLE TO DEFROST THE WINDSHIELD. KIA WANTS AN ASTRONOMICAL FEE TO DIAGNOSE THE PROBLEM AND EVEN MORE FOR THE PART AND INSTALLATION.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10783772,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/28/2015","dateComplaintFiled":"10/20/2015","vin":"KNDJT2A55C7","components":"AIR BAGS","summary":"TL* THE CONTACT OWNED A 2012 KIA SOUL. WHILE DRIVING 65 MPH DURING INCLEMENT WEATHER, THE VEHICLE BEGAN TO HYDROPLANE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER MULTIPLE TIMES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10780202,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2015","dateComplaintFiled":"10/06/2015","vin":"KNDJT2A50C7","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE'S HOOD FLEW OPEN AND SMASHED THE WINDSHIELD. THE CONTACT CALLED THE DEALER ABOUT THE FAILURE AND WAS INFORMED THAT THE HOOD LATCH WAS POSSIBLY DEFECTIVE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,370.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10760849,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2015","dateComplaintFiled":"09/01/2015","vin":"KNDJT2A67C7","components":"POWER TRAIN","summary":"BEFORE APPLYING BRAKE PEDAL UPON SEVERAL OCCASIONS WAS ABLE TO SHIFT VEHICLE FROM PARK TO DRIVE JUST BY DEPRESSING SHIFTER. SEVERAL TRIPS TO DEALER AND THEY COULD NOT DUPLICATE PROBLEM.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10734540,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/14/2015","dateComplaintFiled":"07/16/2015","vin":"KNDJT2A62C7","components":"SUSPENSION,AIR BAGS,STRUCTURE","summary":"MY CAR WAS GOING APPROXIMATELY 50MPH WHEN IT REAR ENDED A STOPPED VEHICLE IN THE MIDDLE OF A BUSY HIGHWAY. THEN MY CAR WAS REAR ENDED SECONDS AFTERWARDS. MY CAR WAS SCRUNCHED (TOTALED), BOTH FRONT AND BACK, AND THE AIRBAGS NEVER DEPLOYED. HAD THE AIRBAGS DEPLOYED, THE INJURIES TO THE DRIVER WOULD'VE BEEN MUCH LESS SEVERE. I HAVE HUGE CONCERNS AND DOUBTS ABOUT THE SAFETY OF THIS MODEL. I DON'T THINK THE AIRBAGS IN THIS MODEL PROPERTLY FUNCTION.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10701551,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2014","dateComplaintFiled":"03/25/2015","vin":"KNDJT2A64C7","components":"STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"I PURCHASED THE VEHICLE IN DECEMBER AND EVERY SO OFTEN THE GAUGES AND THE LIGHTS IN THE DASH WILL NOT WORK. THE VEHICLE FAILED TO SHIFT INTO GEAR. I HAD CONTACTED THE DEALER FROM WHOM I PURCHASE THE VEHICLE, I THEN TOOK IT TO THEIR REPAIR SHOP. THE GENTLEMAN (MECHANIC) WAS UNABLE TO DETERMINE THE CAUSE. I THEN CALLED THE DEALERSHIP AND REQUESTED ANOTHER VEHICLE, OF COURSE THEY REFUSED. IN A MATTER OF DAYS, THE DASH MATERIALS BEGAN TO WORK AGAIN. UNFORTUNATELY, 20 DAYS LATER, THE SAME THING HAPPENED AGAIN. NONE OF THE LIGHTS AND GAUGES IN THE DASH WORK, AND THE VEHICLE WILL NOT GO INTO DRIVE. I AM SIMPLY UNHAPPY WITH THE MATTER, BECAUSE THEY ARE CHARGING ME NEARLY $20,000. FOR THE VEHICLE. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10701025,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2014","dateComplaintFiled":"03/23/2015","vin":"KNDJT2A5XC7","components":"STRUCTURE","summary":"THE RIGHT WINDSHIELD SIDE MOLDING FLEW OFF TWICE SO FAR. THE SECOND TIME AT ABOUT 62000 MILES WHILE TRAVELING ABOUT 65 MPH. THE DEALER REPLACED AND INSTALLED THE FIRST ONE FREE, THE SECOND ONE COST ME ABOUT $105.00 AND WAS ALSO INSTALLED BY THE DEALER. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10692885,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2012","dateComplaintFiled":"03/09/2015","vin":"KNDJT2A68C7","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"MY KIA SOUL 2012 HAS A NOISE AT COLD START THAT LAST 15 TO 20 SECOND, IT FEEL LIKE SOME THING LOOSE. DEALER AT SAHARA, LAS VEGAS NEVADA HAD IT FOR THREE TIMES AND 4 DAYS EACH TIME AND THE FIRST TIME THEY SAID WAS THE TIMING TENSIONER AND THEY REPLACED, BUT NOISE STILL THERE SO THEY HAVE TWO TIMES MORE AND AT THE END THE SAID THE NOISE IS THE OIL PUMP, OS IF IT WAS THE OIL PUMP WHY THEY REPLACE THE TIMING TENSIONER ? THE NOISE STILL EVERY DAY IN THE MORNING, PLUS SMELLING GAS BY THE MOTOR AND INFEST THE WHOLE GARAGE, SO I TOOK IT TO DEALER AT HENDERSON ,NEVADA CAUSE I FOUND OIL LEAKING BY OCV ( OIL CONTROL VALVE, SO THEY REPLACE TWO OCV AND STILL LEAK OIL, SO I REALIZED LOOKING DEEPLY THAT FIRST TWO INJECTORS ARE LEAKING GAS, MIXING WITH OIL. THEY ASKED IF OIL GOT ON THE GARAGE FLOOR AND WHEN I SAID : NO YET, SO THEY SAID CAN NOT DO ANY THING. SO, THE SERVICES MANAGER THERE JUST PUT ALL THIS INFORMATION TO SEE IF A PERSON FROM MANUFACTURE OR SOME ONE HIGHER THAN THEN CAN LOOK IT UP. I THINK WHEN THEY REPLACE TIMING TENSIONER THEY DID NOT PUT RIGHT THE LIQUID GASKET, CAUSE I SEE THE LEAKING FROM THAT PLACE. I HAVE THOSE PROBLEM SINCE I BOUGH THE CAR AND I WASTE MY TIME THREE TIMES 4 OR 5 DAYS EACH WITHOUT MY CAR, CAUSE THEY DON'T RENT CARS OR EVEN GIVE YOU ONE TO MOVE. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10669128,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2014","dateComplaintFiled":"12/30/2014","vin":"KNDJT2A52C7","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 35 MPH, THE HOOD UNLATCHED AND OPENED. THE CONTACT WAS UNABLE TO VIEW THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,100.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10608591,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2013","dateComplaintFiled":"07/07/2014","vin":"KNDJT2A59C7","components":"ENGINE","summary":"MY 2012 KIA SOUL CAUGHT FIRE AFTER DRIVING IT FOR APPROXIMATELY 25 MINUTES. THE FIRE STARTED AT THE ENGINE COMPARTMENT AND WAS CONSISTENT WITH A PROBLEM WITH FUEL INJECTION. THE WHOLE CAR BURNED DOWN WITHIN ABOUT 5 MINUTES. *JS","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10595148,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2014","dateComplaintFiled":"05/30/2014","vin":"KNDJT2A62C7","components":"POWER TRAIN,ENGINE","summary":"THE FIRST TIME THAT THIS HAPPENED I WAS DRIVING AND WAS ATTEMPTING TO CHANGE LANES AND I STEPPED ON THE GAS PEDAL TO SPEED UP AND THE CAR HESITATED AFTER A FEW SECONDS I HAD POWER AGAIN. WHEN THE CAR DID ENGAGE A BIG THICK CLOUD OF WHITE SMOKE CAME OUT OF THE TAILPIPE.THE SECOND TIME THIS HAPPEN WAS ON 5/25/2014 MY WIFE WAS ON A RAMP TRYING TO GET ON THE INTERSTATE GOING ABOUT 30-40MPH, THERE WAS A VEHICLE COMING SO SHE LET OFF THE GAS PEDAL THAN WHEN THERE WAS AN OPENING SHE STEPPED ON THE GAS PEDAL AGAIN AND THERE WAS NO POWER. AFTER SEVERAL SECONDS THE CAR FINALLY ENGAGED AND ACCELERATED CAUSING A BIG THICK CLOUD OF WHITE SMOKE COME OUT OF THE TAIL PIPE. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10579302,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2014","dateComplaintFiled":"04/11/2014","vin":"","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"THE COMPUTER SYSTEM FOR THE RADIO HAD A SERVICE ADVISORY INSTEAD OF A RECALL, SO I WASN'T NOTIFIED BY MAIL. BUT THE PROBLEM IS THAT IN ADDITION TO THE RADIO, IT AFFECTS THE BACKUP CAMERA AND EVENTUALLY THE DASHBOARD, MAKING BOTH OF THEM INOPERABLE. THE REPAIRMEN AT FORD KIA IN RICHMOND, CA TRIED TO PLAY THIS OFF LIKE IT'S NOT A SERIOUS PROBLEM. BUT IF THE DASHBOARD CONTROLS ARE USELESS WHEN DRIVING DOWN THE HIGHWAY, AND YOU NEED TO TRY AND PULL OVER TO RESTART THE CAR, THAT IS A PROBLEM WAITING TO HAPPEN. UPDATED 10/05/2017*JS","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10575310,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2012","dateComplaintFiled":"03/28/2014","vin":"","components":"STEERING,ELECTRONIC STABILITY CONTROL (ESC)","summary":"THIS IS A RECURRING ISSUE WHICH KIA CAN'T IDENTIFY OR TROUBLESHOOT. IT HAS BEEN IN THE KIA GARAGE HALF A DOZEN TIMES AND STILL HASN'T BEEN FIXED. THE ISSUE HAPPENS WHEN THE VEHICLE IS INITIALLY STARTED. THE STATUS LIGHTS IN THE DASH ALL LIGHT UP AND GO OUT ONE BY ONE WHEN SYSTEMS ARE CONFIRMED GOOD, EXCEPT THE ELECTRONIC ASSIST STEERING AND ELECTRONIC STABILITY CONTROL LIGHTS STAY LIT. THE ELECTRONIC ASSIST POWER STEERING DOES NOT WORK AS IT IS IMPOSSIBLE TO TURN THE WHEEL EVEN IF THE VEHICLE IS PUT INTO GEAR AND DRIVEN FORWARD OR BACKWARDS. YOU HAVE TO TURN THE IGNITION OFF AND RESTART THE VEHICLE TO RESET EVERYTHING AND THEN IT IS FINE. KIA WAS CALLED OUT TO A PARKING LOT AT ONE POINT WHILE THE SYSTEMS FAILED AND THEY HOOKED UP THEIR DIAGNOSTICS TO THE PORT AND WERE UNABLE TO COMMUNICATE WITH THE VEHICLES COMPUTER SYSTEM IN ORDER TO DIAGNOSE THE PROBLEM. I HAVE BEEN TOLD TO TRACK THIS ISSUE AND THERE IS NOTHING THAT CAN BE DONE UNTIL THE SYSTEM TOTALLY FAILS AND REFUSES TO RESET. DIAGNOSTICS DOES NOT PICKUP THE ERROR WHEN IT OCCURS AND THE VEHICLES INTERNAL COMPUTER DOES NOT REGISTER THE FAILURE EITHER. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10561634,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2013","dateComplaintFiled":"01/27/2014","vin":"KNDJT2A61C7","components":"ELECTRICAL SYSTEM","summary":"NOV. 2013 I WAS DRIVING THE CAR AND THE ODOMETER STOPPED WORKING, I WENT TO KIA AND THEY SAID THEY HAD TO ORDER A PART FOR IT BUT IT WAS OKAY TO DRIVE. I CONTINUED TO DRIVE IT FROM KY TO INDIANAPOLIS IN WHEN THE SPEEDOMETER STOPPED WORKING THEN THE ENTIRE INSTRUMENT PANEL STOPPED WORKING, I CALLED KIA DEALERSHIP IN ELIZABETHTOWN KY AND THEY SAID THEY HAD ORDERED THE ENTIRE CLUSTER BUT CAR WAS OKAY TO DRIVE, I WENT OUT THE NEXT DAY AND THE CAR STARTED BUT YOU COULD NOT ENGAGE THE GEAR SHIFT. HAD TO HAVE THE CAR TOWED TO DEALERSHIP. THEY HAD CAR 3 WEEKS AND SAID IT IS FIXED. JANUARY 13TH 2014 STARTED ALL OVER WITH ODOMETER GOING OUT, TOOK IT BACK TO KIA AND THEY HAD TO ORDER YET ANOTHER CLUSTER (2ND IN 2 MONTHS) OKAY TO DRIVE CAR, I REFUSED AND REQUIRED THEM TO PROVIDE LOANER (WHICH IS NOT ALLOWED TO BE TAKEN OUT OF STATE). THIS IS NOT A SAFETY ISSUE BUT GOES TO ELECTRICAL, THEY HAD TO REPLACE THE ENTIRE GLOVE COMPARTMENT BECAUSE THE LIGHT KEPT GOING ON AND OFF WHEN THE DOOR WAS CLOSED. THEY SAID A SENSOR HAD GONE OUT AND THEY HAD TO REPLACE THE ENTIRE THING NOT JUST A BULB. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10559687,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2014","dateComplaintFiled":"01/13/2014","vin":"KNDJT2A69C7","components":"AIR BAGS,STRUCTURE,SERVICE BRAKES","summary":"WE WERE TRAVELING DOWN A RURAL ROAD IN KENTUCKY. A DEER RAN OUT IN FRONT OF US. WE STRUCK THE DEER AT APPROXIMATELY 57 MPH. THERE WAS CONSIDERABLE DAMAGE TO THE FRONT END OF THE VEHICLE AND IT WAS NOT DRIVABLE. OUR AIRBAGS DID NOT DEPLOY. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10555294,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/04/2013","dateComplaintFiled":"12/09/2013","vin":"","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED HEAD-ON INTO HER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE AND AMBULANCE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE CONTACT HAD TO BE REMOVED FROM THE VEHICLE AND TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CONTACT SUSTAINED A BROKEN HIP, HAND, FOREARM, ANKLE, LEG, ELBOW AND SEVERAL FRACTURED RIBS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10554753,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2013","dateComplaintFiled":"12/04/2013","vin":"KNDJT2A54C7","components":"VISIBILITY/WIPER","summary":"DRIVING DOWN LOCAL STREET WHEN A STONE HIT THE WINDSHIELD CRACKING IT. KIA HAS A BUMPER TO BUMPER WARRANTY I CALLED THEM TO FIX THE WINDSHIELD AND WAS TOLD THAT IT WAS NOT COVERED. I THEN TOOK THE CAR AND HAD IT REPAIRED BY A GLASS COMPANY. THE REPAIR COST ME ONLY 37.50 BUT I HAVE NEVER HAD THIS HAPPEN BEFORE IN ANY CAR OR TRUCK I OWNED. THIS IS ALSO THE FIRST NEW CAR AND FOREIGN CAR THAT I BOUGHT. I KNOW THIS HAPPENS BUT! IF KIA IS OFFERING BUMPER TO BUMPER WARRANTIES THE WINDSHIELD SHOULD BE COVERED. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10554346,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/26/2013","dateComplaintFiled":"12/02/2013","vin":"","components":"AIR BAGS","summary":"MY WIFE WAS IN AN ACCIDENT AND FLIPPED HER KIA SOUL SEVERAL TIMES AND THE AIR BAGS DID NOT DEPLOY, I HAVE DONE SOME RESEARCH AND FOUND THAT KIA'S ARE KNOWN FOR THIS PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10553186,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2013","dateComplaintFiled":"11/21/2013","vin":"KNDJT2A66C7","components":"WHEELS","summary":"PRIOR TO PREVIOUS SERVICE, I NOTICED LUG NUTS WERE BEGINNING TO RUST. SUMMIT PLACE KIA HAD ONE FOR THIS MODEL AND REPLACED THE WORST ONE AND WAS TO ORDER A NEW SET FOR ALL WHEELS AS A WARRANTY ITEM. THEY WERE SUPPOSED TO CALL ME WHEN THESE CAME IN. NEVER RECEIVED A PHONE CALL. I ASKED ABOUT THIS UPON NEXT SERVICING AND THEY FOUND THAT NOBODY HAD EVER ORDERED THE REMAINING LUG NUTS. I DIDN'T WORRY ABOUT THIS BETWEEN SERVICE APPTS. SINCE IT APPEARED TO ONLY BE SURFACE RUST AT THIS POINT...NO THREAT OF DANGER, YET. THE GOOD PEOPLE OF THE SERVICE DEPARTMENT ORDERED THE PARTS WHILE I WAS STANDING THERE SO WE KNEW THEY'D GOTTEN ORDERED AND ARE TO BE REPLACED WITHIN THE WEEK. I'VE HAD 10-12 CARS IN MY LIFE AND HAVE NEVER HAD A LUG NUT RUST ON A VEHICLE WHICH IS 2 MODEL YEARS OLD...ESPECIALLY ON A GARAGE-KEPT VEHICLE. HOPEFULLY THIS NEXT SET DOES NOT FOLLOW SUIT OR I'LL BE HEADED OVER TO THE PARTS STORE AND WILL REPLACE THEM MYSELF. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10547682,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2013","dateComplaintFiled":"10/11/2013","vin":"KNDJT2A61C7","components":"POWER TRAIN,ENGINE","summary":"8-31-13 IS THE FIRST TIME I WENT INTO THE DEALERSHIP TO COMPLAIN ABOUT THE CAR ACCELERATING WHEN I WOULD FIRST START THE CAR UP IN THE GARAGE AND THEN WHEN I WAS DRIVING IT WOULD JERK INTO ANOTHER GEAR. THEY RESET THE ADAPTIVE LEARNING SYSTEM. 10-9-13, IS THE 2ND TIME I WENT TO DEALERSHIP WITH THE SIMILAR SITUATION, BUT THE CAR WOULD SEEM LIKE IT WAS SHIFTING FROM 1ST TO 2ND WHILE I WAS ACTUALLY DRIVING. THEY CHECKED TRANSMISSION FLUID LEVELS AND THEY THOUGHT IT WAS LOW (THEY TOLD ME THIS IS NONSERVICEABLE AREA AND THEY HAD TO ACCESS THE COVER WHICH IS BOLTED). THEY FILLED THE TRANSMISSION FLUID AND SAID TO WATCH AND CHECK NEXT TIME I HAVE AN OIL CHANGE. 10-11-13, ON WAY TO WORK, CAR WAS BEING DRIVEN TO WORK (30-45 MPH, CITY DRIVING) WHEN IT SEEMED LIKE IT WAS HOLDING ITS BREATH,,,SUDDENLY DOWNSHIFTED ON IT'S OWN. GOT TO OFFICE. WHEN LEAVING FOR THE DAY, CAR WAS JERKING AS IT WAS SHIFTING FROM FIRST TO 2ND AND SEEMED TO NOT ENGAGE PROPERLY. HAPPENED A COUPLE OF TIMES AT SPEEDS LESS THAN 40 MPH. THEN NOTICED THE EQUIVALENT OF A CHECK ENGINE LIGHT CAME ON AND STAYED ON. CALLED DEALERSHIP BEFORE I GOT HOME AND ASKED IF I COULD COME IN FIRST THING IN THE MORNING. WILL BE TAKING TO DEALERSHIP IN MORNING. THIS IS SIMILAR SITUATION THAT SOMEONE ELSE PREVIOUSLY REPORTED TO THIS SITE ON 8-10-13 FOR KIA SOUL 2012. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10545502,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2012","dateComplaintFiled":"09/26/2013","vin":"KNDJT2A66C7","components":"STEERING","summary":"TL* THE CONTACT OWNS A 20012 KIA SOUL. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHEN THE ENGINE WAS STARTED. THE ENGINE HAD TO BE RESTARTED SEVERAL TIMES IN ORDER FOR THE CONTACT TO BE ABLE TO UNLOCK THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER, WHO REPLACED THE STEERING COLUMN HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,432 AND THE CURRENT MILEAGE IS 6,100 UPDATED 11/12/13*CN","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10537246,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2013","dateComplaintFiled":"08/26/2013","vin":"KNDJT2A6XC7","components":"VISIBILITY/WIPER","summary":"SAT. 8-24-13, AROUND 3:20 PM, I WENT OUT TO MY 2012 KIA SOUL PARKED ON THE STREET, IN PART-SHADE, IN A RESIDENTIAL AREA OF CENTERVILLE, OH. THE WINDOWS WERE CRACKED, AND THE TEMP OUTSIDE WAS IN THE MID-80'S. I OPENED MY FRONT DOOR & PUT IN MY BEACH BAG. I THEN OPENED THE BACK DOOR, AND CLOSED THE FRONT DOOR, WHEN I HEARD A 'BOOM'. THE BACK GLASS ON THE HATCH BACK EXPLODED FROM THE MIDDLE & LACED EVERYWHERE ELSE, LEAVING A HOLE IN THE MIDDLE ABOUT 2 FEET WIDE. EVERYONE AT THE SCENE STATED THAT THEY HAD NEVER SEEN A WINDOW BREAK IN THAT WAY, FROM HEAT OR WHATEVER, AND IT WAS THEIR FEELING THAT IT HAD TO BE A 'DEFECT' IN THE GLASS. I WASN'T QUITE SURE WHAT TO DO, SO I CALLED 411 INFORMATION & ASKED FOR THE KIA DEALERSHIP IN CENTERVILLE. THEY GAVE ME THE NUMBER TO THE DEALERSHIP IN HUBER HEIGHTS. I SPOKE TO THE GM, WHO ANSWERED THE PHONE & I EXPLAINED THE SITUATION. KIA HAS A 60,000 MILE, BUMPER TO BUMPER WARRANTY, THAT IS BOASTED ABOUT AS ONE OF THE BEST IN THE INDUSTRY. I FIGURED WITH IT BEING A FLUKE, AND NOT LIKE BRAKES OR TIRES THAT HAD NORMAL WEAR & TEAR, THAT IT WOULD OF COURSE BE COVERED. THE GM PROCEEDED TO TELL ME THAT IT WASN'T, AND THAT THEY COULDN'T HELP ME BUT THAT I COULD BRING IT IN ON MONDAY, AS THE SERVICE CENTER WAS CLOSED AT THIS TIME. I ASKED IF HE COULD GIVE ME THE NUMBER TO THE CENTERVILLE DEALERSHIP, AS THEY GAVE ME THE WRONG NUMBER. HE STATED THAT HE DIDN'T HAVE THEIR NUMBER & THAT IT WASN'T CONVENIENT FOR HIM TO GET IT EITHER. I STATED THAT IT WAS LESS CONVENIENT FOR ME, AS I WAS ON THE SIDE OF THE ROAD. HE STILL REFUSED TO HELP ME IN ANY WAY GET THE NUMBER TO THE OTHER DEALERSHIP WHERE I PURCHASED MY CAR. THE BACK WINDOW WILL COST ANYWHERE FROM $265 - $440 TO REPLACE. WOW !! *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10534640,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2013","dateComplaintFiled":"08/10/2013","vin":"KNDJT2A61C7","components":"POWER TRAIN","summary":"VEHICLE WITH AN AUTOMATIC TRANSMISSION IS EXPERIENCING A VIOLENT SHIFT FROM FIRST GEAR TO SECOND GEAR UNDER GENTLE ACCELERATION AND A LAG IN THE SHIFT WHERE THE ENGINE RACES FROM 2ND TO 3RD AS IF IT WAS CAUGHT BETWEEN GEARS. THIS IS AN INTERMITTENT PROBLEM THAT MAINLY SEEMS TO OCCUR UNDER GENTLE ACCELERATION IN TRAFFIC. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10532211,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2012","dateComplaintFiled":"07/28/2013","vin":"KNDJT2A61C7","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"FAULTY WIRING HARNESS. CAR WAS 3 WEEKS OLD.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10525681,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2013","dateComplaintFiled":"07/18/2013","vin":"KNDJT2A66C7","components":"ELECTRICAL SYSTEM","summary":"THE RADIO FROZE AND I COULDN'T CHANGE THE STATION, PROGRAM, OR USE THE CD. NEXT THE BACKUP CAMERA WOULDN'T WORK. AFTER DRIVING FURTHER, THE SIGNALS AND LIGHTS ON THE DASH CEASED TO FUNCTION. I DIDN'T DRIVE MORE THAN 8 MILES GOING TO AND FROM WORK AND TO THE STORE. IT HAS RESET ITSELF SO FAR AFTER THE CAR SAT FOR 3-9 HOURS. THE KIA TOLL FREE NUMBER REFERRED ME TO THE DEALER IN RICHMOND, CA WHERE I BOUGHT THE USED CAR, BUT WAS TOLD IT CANNOT BE FIXED UNTIL THE CAR IS BROUGHT IN WHILE TROUBLE OCCURS. IT HAS HAPPENED 6 TIMES SINCE JUNE 26, 2013. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10525069,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2013","dateComplaintFiled":"07/16/2013","vin":"","components":"AIR BAGS,STRUCTURE,SERVICE BRAKES","summary":"I WAS SLOWING APPROACHING PARKING SPOT. VEHICLE STARTED SPEEDING RAPIDLY, I COULD NOT STOP VEHICLE AND CRASHED INTO A BRICK BUILDING. MY SON WAS YELLING TO STOP, I SAID I AM TRYING AND CANNOT. THE AIR BAGS CAME OUT, CAR WAS SMOKING, BADLY DENTED. WINDSHIELD BROKE. WE WERE BRUISED AND SCRATCHED. THERE WAS OVER $9500 WORTH OF DAMAGE. THE VEHICLE MALFUNCTIONED AND SPED OUT OF CONTROL. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10523312,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2012","dateComplaintFiled":"07/05/2013","vin":"KNDJT2A65C7","components":"FUEL SYSTEM, GASOLINE","summary":"MY CAR IS BELIEVED TO BE RECALLED, BECAUSE THE MPG (MILE PER GAS?) IS SUPPOSED TO BE BETWEEN 30 TO 34 MPG WHILE DRIVING ON THE HIGHWAY. IT WAS BETWEEN 20 TO 25 MPG ALL THE TIMES AND NEVER EXCEED TO 34 MPG OR MORE. THE DETAIL OR GUIDE SHOWED THAT IT CAN EXCEED TO 34 MPG. I THINK MAYBE THEY LIED OR DIDN'T KNOW THAT IT IS RECALLED UNTIL THEY FOUND OUT, BUT HOWEVER THEY MAILED ME A FORM AND WITH THE URL OF THE ONLINE FORM TO FILL OUT FOR THE GIFT CARDS TO BE RECEIVED. I DID, BUT THEY ARE WAITING FOR ME TO PICK UP THE GIFT CARD (ABOUT $120) AND I DID NOT WANT IT. I NEVER THOUGHT THAT IS HOW THEY TREATED ME AS A DUMB CUSTOMER AND NOT HAVE THE MPG RECALL TO REPLACE OR REPAIR INSTEAD OF RECEIVING THE GIFT CARD. IT LOOKS LIKE THEY ARE TRYING TO SAVE THE MONEY, BECAUSE THEY KNOW THAT THE REPLACE OR REPAIR IS VERY EXPENSIVE. IF THE AUTHORITIES READ THIS, THIS MUST ACT NOW AND HAVE IT REPAIR OR REPLACE. THE GAS CONSUMED A BIT FAST AND WASTED MY MONEY, BECAUSE OF THIS. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10504914,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2013","dateComplaintFiled":"03/29/2013","vin":"KNDJT2A66C7","components":"STEERING","summary":"STEERING WHEEL LOCKING AT SPEED VERY DANGEROUS IS UNSAFE TO DRIVE VEHICLE. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10504854,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2012","dateComplaintFiled":"03/28/2013","vin":"KNDJT2A51C7","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WATER PENETRATED THE FRONT PASSENGER'S SID HEADLIGHT AND CAUSED CONDENSATION, OBSTRUCTING THE ILLUMINATION OF THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED AND THE DEALER ADVISED THAT THE HEADLIGHT WAS OPERATING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 20,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10493834,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2013","dateComplaintFiled":"01/22/2013","vin":"KNDJT2A64C7","components":"ELECTRICAL SYSTEM","summary":"STARTED CAR SUNDAY AT 1:30 PM. NOTICES GAS GAUGE NEEDLE WAS BELOW EMPTY. BACKED OUT OF PARKING SPACE, PUT THE CAR INTO DRIVE - NO INSTRUMENTATION AT ALL. TACH AT O, TEMP GAUGE AT O, FUEL GAUGE BELOW EMPTY. SHUT OFF IGNITION AND RESTARTED ENGINE - STILL NO INSTRUMENTATION DROVE SLOWLY TO NEAREST GAS STATION TO FILL TANK (I DID NOT REMEMBER BUT I NEVER LAT THE TANK GET BELOW 1/4 FULL) TOO 2.6 GALLONS TO FILL. SPEEDOMETER AND ODOMETERS NOT WORKING. ONLY DASHBOARD LIGHT WORKING IS TEMP (OUTSIDE) AND THE ECON LIGHT. MADE AN APPOINTMENT WITH UNIVERSITY KIA - HUNTSVILLE, AL - LEFT CAR AFTER DESCRIBING PROBLEM. THE CALL MONDAY PM SAID THEY WERE UNABLE TO DETERMINE THE PROBLEM AND SINCE IT WAS MLK DAY THERE WAS NO TECH SUPPORT AVAILABLE - NEED TO KEEP CAR OVERNIGHT. NO LOANER COULD BE AUTHORIZED. U. KIA CALLED TUESDAY PM AT 1:30 SAID THEY REBOOTED THE COMPUTER AND THE GAUGES APPEAR WORKING BUT THEY PROBABLY WOULD FAIL. KIA TECH SERVICES WERE TO ORDER AND INSTRUMENT CLUSTER FROM KOREA AS THERE WERE NONE IN THE US. WOULD TAKE SEVERAL WEEKS TO OBTAIN AND REPROGRAM. I REQUESTED A LOANER FROM THE SERVICE MANAGER BUT HE COULD NOT AUTHORIZE ONE. I REQUESTED HE ELEVATE THE REQUEST OT THE DEALERSHIP OWNER OR TO KIA MANAGEMENT. HE ([XXX]. KIA SERVICE PERSON) SAID HE WOULD FORWARD MY REQUEST AND CALL ME TOMORROW (WEDNESDAY) THIS IS JUST NOT AN ACCEPTABLE LEVEL OF SERVICE. I CANNOT BE WITHOUT A VEHICLE FOR SEVERAL WEEKS - ESPECIALLY SINCE THIS IS A MAJOR FAILURE IN A NEW AUTO THAT THEY ARE NOT PREPARED TO REPAIR QUICKLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10493646,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2012","dateComplaintFiled":"01/21/2013","vin":"KNDJT2A69C7","components":"STEERING","summary":"WE TRAVELED FROM TENNESSEE TO FLORIDA AND THE STEERING KEPT LOCKING-UP ON THE KIA SOUL. WE WENT TO GALEANA KIA IN FT. MYERS, FL AND TOLD THEM THAT ?WHEN DRIVING ON THE HIGHWAY STEERING WHEEL JUST LOCKS GOING STRAIGHT AND HAS TO HAVE APPLIED PRESSURE TO TURN RIGHT OR LEFT?. GALEANA KIA DID THIS ON 12/4/2012: VERIFY INTERMITTENT P/S ASSIST INOP. REMOVE P/S COLUMN & ASSIST UNIT. APPLIED STABILANT 22 TO ALL CONNECTORS. REMOVE CONTROL WIRING HARNESS. REMOVE IPM MODULE. REMOVE & TEST HECU. FOUND STRIPPED BOLT IN GROUND GNG10 LOOSE GROUND. REMOVE & RETHREADED GROUND CLEAN PAINT. NOTIFIED TL. ON THE RETURN TRIP BACK TO TENNESSEE, THE STEERING STARTED LOCKING-UP AGAIN. ON 12/28/2012, WE TOOK THE CAR THE RUSTY WALLACE KIA, AND COMPLAINED AGAIN ABOUT THE STEERING. THEY KEPT THE CAR FOR TWO DAYS AND RETURNED TO CAR TO US AND TOLD US TO DRIVE IT AND CALL THEM IF WE STILL HAD THE PROBLEM. ON 1/17/2013, THE STEERING STARTED LOCKING UP AGAIN ? MORE OFTEN. ON 1/21/2013, THE STEERING IS STILL LOCKING UP AND I CALL RUSTY WALLACE KIA TO TAKE IT IN FOR MORE SERVICE. I HAVE CONTACTED KIA HEADQUARTERS ([XXX]) ABOUT THIS STEERING PROBLEM AND HAVE CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10493327,"manufacturer":"Kia America, Inc.","crash":true,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/17/2013","dateComplaintFiled":"01/17/2013","vin":"KNDJT2A61C7","components":"AIR BAGS","summary":"MY SPOUSE HIT A LARGE MALE DEER HEAD ON AT APPX 55MPH AT ABOUT 5AM THIS MORNING. THE AIRBAG DEPLOYED, BUT THE BLAST FROM THE AIRBAG BURNED COMPLETELY THROUGH THE SLEEVES OF HIS JACKET, THROUGH TWO LAYERS OF SHIRTS, AND CAUSED SECOND DEGREE BURNS OF HIS ARMS. HAD HE NOT BEEN WEARING SO MANY LAYERS OF CLOTHING, WE ARE CONFIDENT THAT THE BURNS WOULD HAVE BEEN FULL THICKNESS THIRD DEGREE BURNS. WE HAVE PICTURES OF THE BURNS ON HIS ARMS AND THE BURNED GARMENTS. WHILE WE ARE PLEASED THE AIRBAG DEPLOYED, THE HEAT GENERATED AND DIRECTED TOWARDS THE DRIVER IS TOO HIGH AND EXTREMELY DANGEROUS, CAUSING SERIOUS BURNS AND CAUSING CLOTHING TO IGNITE WHICH CAN RESULT IN DEATH. THOUGH HIS CLOTHING WAS BURNED COMPLETELY THROUGH, THE FLAME DID NOT SPREAD IN HIS CASE. HOWEVER, THE AIRBAG DEPLOYMENT COULD HAVE IGNITED THE DRIVER'S (MY HUSBAND'S) CLOTHING AND UNNECESSARY KILLED HIM AND BURNED HIM TO DEATH. THE BURNS HE SUFFERED ARE NOT MINOR AND WOULD HAVE BEEN MUCH WORSE WITHOUT THE LAYERS OF CLOTHING THAT HELPED REDUCE THE INTENSITY. THERE IS NO EXCUSE FOR SUCH A SERIOUS SAFETY HAZARD IN A FEATURE THAT IS SUPPOSED TO PROTECT PASSENGERS AND DRIVER. CAUSING SERIOUS BURNS, OR WORSE, SETTING DRIVER/PASSENGER ON FIRE, IS HARMFUL AND POTENTIALLY FATAL. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10491939,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2013","dateComplaintFiled":"01/09/2013","vin":"KNDJT2A56C7","components":"SEAT BELTS","summary":"MY SON WAS SITTING IN THE RIGHT REAR SEAT OF A 2012 KIA SOUL WHEN IT WAS REAR ENDED BY A HONDA CRV GOING 35-40 MPH. THE IMPACT PUSHED THE KIA INTO THE SUBARU IN FRONT OF THEM SETTING OFF BOTH AIRBAGS IN THE FRONT. THE SEAT BELT MY SON WAS WEARING DID NOT LOCK OR RETRACT. HE HIT HIS HEAD ON THE BACK HEADREST WENT FORWARD INTO THE HEADREST ON THE FRONT SEAT AND THEN BACK INTO HIS HEADREST. THE SEAT BELT DID NOTHING TO RESTRAIN HIS MOVEMENT DURING THE ACCIDENT. THE KIA WAS TOTALED BY THE INSURANCE COMPANY. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10491964,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2012","dateComplaintFiled":"01/09/2013","vin":"KNDJT2A63C7","components":"SERVICE BRAKES","summary":"THE BRAKES ON ALL FOUR WHEEL ARE \"EXTREMELY\" SENSITIVE. THIS IS NOT BRAKES GRABBING, IT IS THE THE SLIGHTEST PRESSURE ON THE BRAKE PEDAL BRINGS BRAKING SYSTEM ON \"HARD\". IN A PANIC STOP SITUATION IT IS VERY DIFFICULT TO CONTROL THE LIGHT TOUCH TO THE BRAKE PEDAL WITHOUT OVER BRAKING. THE DEAL SAID THIS IS NORMAL. I SAY BS, THIS ISN'T MY FIRST NEW CAR. IN A NUT SHELL, THE BRAKING SYSTEM IS TO SENSITIVE MAKING IT DIFFICULT TO CONTROL CORRECT STOPPING DISTANCE. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10480921,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2012","dateComplaintFiled":"10/17/2012","vin":"KNDJT2A51C7","components":"SEAT BELTS","summary":"I WAS TAKING MY AUNT TO THE DOCTORS OFFICE, SHE IS OLDER AND FORGOT TO ATTACH HER SEAT BELT. I HAPPENED TO LOOK OVER AND PULLED OVER SO SHE COULD ATTACH HER BELT. HOWEVER, THERE WAS NO WARNING LIGHT OR BUZZER TO INDICATE THAT THE PASSENGER SEAT BELT WAS NOT ATTACHED. I TOOK MY CAR TO THE LOCAL DEALER AND THEY WERE AMAZED THAT THERE WAS NO WARNING. AFTER CHECKING MY CAR AND ANOTHER KIA OF THE SAME YEAR, I WAS ADVISED THAT NONE OF THE KIA SOULS HAVE A WARNING SYSTEM FOR THE FRONT PASSENGER SEAT. IS THIS A MISTAKE BY KIA OR ARE THEY NOT REQUIRED TO HAVE AN ALARM INDICATING THAT THE PASSENGER SEAT BELT IS NOT ENGAGED? THE DRIVER SEAT WARNING DOES WORK PROPERLY. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10480136,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2012","dateComplaintFiled":"10/15/2012","vin":"","components":"TIRES,WHEELS","summary":"THE VEHICLE DOES NOT COME WITH A SPARE TIRE OF ANY KIND. INSTEAD YOU ARE GIVEN A SMALL AIR COMPRESSOR AND A CAN OF TIRE SEALANT. THIS WILL NOT HELP IF YOU HAVE A COMPLETE TIRE BLOW OUT. IN THAT INSTANCE YOU WOULD NEED TO HAVE THE VEHICLE TOWED AND TAKEN TO A TIRE DEALER. IF YOU ARE IN A REMOTE AREA, WITH NO CELL PHONE COVERAGE YOU ARE STRANDED. (IN MY CASE, THE DEALER DID NOT TELL ME THAT THERE WAS NO SPARE. I DISCOVERED IT AFTER I'D HAD THE VEHICLE FOR 2 MONTHS.) *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10478179,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2012","dateComplaintFiled":"10/01/2012","vin":"KNDJT2A55C7","components":"ENGINE AND ENGINE COOLING","summary":"I BOUGHT A 2012 KIA SOUL FROM CAPITAL CITY KIA IN MONTPELIER, VERMONT JUST OVER A MONTH AGO. IT HAD 600 MILES ON IT. AFTER TWO WEEKS OF DRIVING IT VERY SELDOM, IT STOPPED OPERATING WHILE I WAS DRIVING IT AND I HAD IT TOWED TO THE NEAREST KIA DEALERSHIP. THEY KEPT IT THERE FOR A COUPLE HOURS AND WORKED ON IT WHILE I WAITED AND THEN SENT ME ON MY WAY. THEY SAID IT WAS JUST LOOSE CONNECTIONS. A HALF AN HOUR LATER THE CAR QUITE WHILE I WAS DRIVING AGAIN AND I HAD TO HAVE IT TOWED AGAIN. THEY KEPT THE CAR FOR DIAGNOSTICS. I WAS FRUSTRATED AND AFRAID TO DRIVE THE CAR WITHOUT SOME REASSURANCE THAT IT WAS TRULY FIXED. THEY SAID THEY DID EVERYTHING THEY COULD. I LEFT WITH THE CAR AND WENT INTO A STORE FOR A HALF OF AN HOUR AND WHEN I WENT TO DRIVE HOME, IT DIED AGAIN. THIS TIME THEY SENT THEIR MOST EXPERIENCED TECHNICIANS TO ME WHO EXPERIENCED STARTING IT UP AND THEN HAVING IT DIE AGAIN. THEY HAD TO HAVE IT TOWED AGAIN. UPON PICKING IT UP AFTER IT WAS WORKED ON, I WAS TOLD THAT IT WAS A SPECIFIC THING( DON'T KNOW WHAT IT WAS OR HOW TO EXPLAIN) AND THAT IT WAS SET TO GO. YESTERDAY, WHILE I WAS OUT RUNNING ERRANDS IT DIED WHILE I WAS DRIVING IT FOR AGAIN. KIA IN WILLISTON SAID THEY WOULD TAKE IT IN BUT I WOULD HAVE TO GET RIDE HOME, SO I ASKED TO HAVE IT TOED TO WHERE I BOUGHT IT IN MONTPELIER AND STATED THAT I WOULD NOT DRIVE THE CAR EVER AGAIN, CITING THE DANGER OF HAVING IT QUIT AGAIN AND THIS TIME IN A DANGEROUS PLACE AND AT A DANGEROUS SPEED. CAPITAL CITY HAS AGREED TO REPLACE THE CAR WITH A 2013, WITH HIGHER PAYMENTS. I DO NOT WANT THAT. I DO NOT WANT TO HAVE A CAR FROM KIA, AS I FEEL THAT THEIR PRODUCT IS INFERIOR AND THEIR SERVICE IS UNSATISFACTORY. I WOULD LIKE MY MONEY BACK AND I WOULD LIKE THAT CAR TO BE DESTROYED SO THAT NO ONE ELSE WILL EVERY BE IN DANGER WHILE DRIVING IT. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10472690,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2012","dateComplaintFiled":"08/27/2012","vin":"KNDJT2A64C7","components":"SUSPENSION","summary":"DRIVING SOUTH ON I65 BETWEEN GARDENDALE, AL AND BIRMINGHAM, AL. AT APPROXIMATELY 60 MPH - CLEAR DAY, SUNNY APPX 80 DEGREES AT 11:00 AM CST. CONCRETE ROADWAY WITH EXPANSION JOINTS. EXPERIENCED VIOLENT GYRATIONS - CAR LITERALLY BOUNCING OFF ROADWAY. SLOWED TO 50 MPH AND MOVED VEHICLE TO FAR LEFT LANE - ROADWAY WAS SMOOTHER AND CAR RETURNED TO A STABLE CONDITION. THE ORIGINAL LANE WAS ROUGHER. BUT THE CAR BECAME VERY UNSTABLE TO THE POINT OF FEARING THAT I WOULD LOSE CONTROL. I WAS ABLE TO RESUME NORMAL FREEWAY SPEEDS WITHOUT FURTHER INCIDENTS. NO APPARENT DAMAGE BUT I WILL HAVE THE SUSPENSION CHECKED BY THE DEALER. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10469078,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2012","dateComplaintFiled":"08/03/2012","vin":"KNDJT2A64C7","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT AFTER A HEAVY RAIN, CONDENSATION WAS FOUND IN THE PASSENGER SIDE HEAD LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,200 AND THE CURRENT MILEAGE WAS 8,300.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10467482,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2011","dateComplaintFiled":"07/24/2012","vin":"KNDJT2A58C7","components":"STEERING","summary":"2012 KIA SOUL. CONSUMER STATES POWER STEERING FAILURE *TGW THE CONSUMER STATED THE FIRST TIME THE POWER STEERING FAILED, THE DEALER WAS ABLE TO FIND AN ERROR CODE OF 300 ELECTRICAL AND THEY REPLACED THE STEERING MOTOR. ON JAN 13, 2012 AS THE CONSUMER WAS PULLING OUT OF HIS DRIVEWAY, HE DISCOVERED THE POWER STEERING FAILED AGAIN. HE STOPPED, TURNED OFF THE IGNITION AND WAITED FIVE SECONDS AND THEN TURNED IT BACK ON. IT APPEARED TO WORK FINE AFTER THAT. ON JAN. 201, 12, AS THE CONSUMER WAS EXITING A PARKING LOT, THE POWER STEERING FAILED AGAIN. HE STOPPED, TURNED OFF THE IGNITION AND WAITED 10 SECONDS AND THEN TURNED IT BACK ON AGAIN. IT APPEARED TO WORK FINE AFTERWARDS .","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10464237,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2012","dateComplaintFiled":"07/05/2012","vin":"KNDJT2A67C7","components":"TIRES","summary":"FLAT TIRE. KIA SERVICE CLAIMED A METAL SHARD. PROBLEM IS SAME THING OCCURRED AGAIN 06/06/2012. FLAT TIRE. KIA SERVICE CLAIMED A METAL SHARD. THIS IS OCCURRING IN REGULAR TRAFFIC, NOT CONSTRUCTION ETC. CONCLUSION: TIRES AREN'T SAFE. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10464926,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2012","dateComplaintFiled":"07/05/2012","vin":"","components":"ELECTRICAL SYSTEM","summary":"2012 KIA SOUL. CONSUMER STATES THAT THE INSTRUMENT PANEL COULD NOT BE SEEN. *KB THE CONSUMER STATED KIA NEEDS TO CHANGE THE BACKGROUND COLOR OF ITS INSTRUMENTS TO WHITE LETTERS OVER A BLUE BACKGROUND. THE CONSUMER STATED IT WAS HARD TO SEE, THE RED NEEDLES ON A BLACK BACKGROUND. *JB","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10463652,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2012","dateComplaintFiled":"06/30/2012","vin":"KNDJT2A60C7","components":"AIR BAGS","summary":"TWO OCCUPANTS IN FRONT SEATS OF 2012 KIA SOUL. INVOLVED IN A PASSENGER SIDE COLLISION AT THE FRONT DOOR. OTHER CAR WAS TRAVELING AT THE SPEED OF 40MPH OR GREATER AT THE TIME OF COLLISION. CAUSED MORE THAN $8500 TO THE KIA SOUL. THERE WAS NO AIR BAG DEPLOYMENT. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10458979,"manufacturer":"Kia America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2012","dateComplaintFiled":"05/18/2012","vin":"","components":"ENGINE","summary":"CAR HAD AN OIL CHANGE AND WAS WASHED THEN CAME HOME. CAR'S FRONT DEFROSTER WAS NOTED TO BE STUCK ON AND WHITE SMOKE STARTED TO BILLOW OUT FROM UNDER THE HOOD. QUICK CHECK UNDER THE CAR NOTED A FLAME THAT WAS EITHER COMING FROM THE CATALYTIC CONVERTER OR REFLECTING IN THE EXHAUST FROM SOMEWHERE ON THE BOTTOM/SIDE OF THE ENGINE. NO FLUIDS WERE SHOWN TO BE LEAKING ONTO THE DRIVEWAY OR WERE VISIBLE. CAR THEN RAPIDLY WENT UP IN FLAMES AND WAS A COMPLETE LOSS. FIRE DEPARTMENT HAD TO PUT OUT. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10458588,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2012","dateComplaintFiled":"05/15/2012","vin":"KNDJT2A62C7","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT ONCE SHIFTED INTO PARK, THE VEHICLE AUTOMATICALLY UNLOCKED ALL OF THE DOORS. THE CONTACT BELIEVED THE FAILURE TO BE A SAFETY ISSUE SINCE THE FEATURE WAS UNABLE TO BE TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS PERFORMING TO STANDARDS AND THAT THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 1,200.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10458477,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2012","dateComplaintFiled":"05/14/2012","vin":"KNDJT2A6XC7","components":"WHEELS","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THE DRIVER OF THE VEHICLE WAS TRAVELING 35 MPH WHEN THE TIRE FAILED. THE TIRE PRESSURE WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE DRIVER ATTEMPTED TO CHANGE THE TIRE THE VEHICLE WAS EQUIPPED WITH A REPAIR KIT INSTEAD OF A SPARE TIRE. THE REPAIR KIT WAS FIX-A-FLAT AND A DC AIR PUMP. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED AND STATED THEY WERE AWARE THAT SOME VEHICLES DO NOT HAVE SPARE TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7200.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10455868,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2011","dateComplaintFiled":"04/20/2012","vin":"KNDJT2A51C7","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THE BLOWER, WHICH OPERATED THE AIR CONDITIONER AND DEFROSTER, MALFUNCTIONED. THE WINDOWS DID NOT DEFROST AND IMPAIRED THE FIELD OF VISION. THE CONTACT TOOK THE VEHICLE TO A DEALER. THE DEALER REPLACED THE UNDER WIRE CABLE AND THE BLOWER SYSTEM, BUT NONE OF THE REPAIRS REMEDED THE FAILURE. THE CONTACT ALSO NOTIFIED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 3,000. UPDATED 05/21/12 *BF THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER SEVEN TIMES FOR THE SAME PROBLEM. UPDATED 05/23/12","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10454467,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2012","dateComplaintFiled":"04/08/2012","vin":"KNDJT2A65C7","components":"SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)","summary":"OPERATIONAL WARNING LIGHTS FOR BRAKES-STABILITY CONTROL-ANTI-LOCK BRAKES. I HAVE RETURNED TO DEALER 3 TIMES AND THEY WERE UNABLE TO FIX. THIS CREATES A SAFETY CONCERN.I.E. DO THESE SYSTEMS FUNCTION AS REQUIRED WHEN DRIVING CONDITIONS PRESENT THEMSELVES. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10453192,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2012","dateComplaintFiled":"03/27/2012","vin":"KNDJT2A65C7","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED AS THE CONTACT WAS ATTEMPTING TO DRIVE UPHILL. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED TO THE CONTACT THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE FAILURE MILEAGE WAS 600.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10452134,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2012","dateComplaintFiled":"03/18/2012","vin":"","components":"EXTERIOR LIGHTING","summary":"I POSTED A COMPLAINT EARLIER WITH THE BLINKER AND HEADLIGHT NOT WORKING. I TOOK IT BACK TO THE DEALER 3/17/12 IT WAS A LOOSE GROUND THEY FIXED IT AND I THANK GOD IT WAS SOMETHING SIMPLE. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10451710,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2012","dateComplaintFiled":"03/14/2012","vin":"","components":"EXTERIOR LIGHTING","summary":"DRIVING HOME FROM WORK TURNED RIGHT BLINKER ON TO MAKE TURN AND NOTICED THE BLINKER ARROW IN THE INSTRUMENT CLUSTER STAYED ON.WHEN I GOT HOME I CHECKED THE LIGHTS AND BLINKER AND ON THE RIGHT SIDE THE HEADLIGHT AND BLINKER WERE NOT WORKING .I CALLED THE DEALER AND THEY ARE GOING TO LOOK AT IT .I HAVE ONLY HAD THE CAR 24 HOURS I WILL LET YOU KNOW WHAT HAPPENS .I AM PRAYING IT IS JUST SOMETHING SIMPLE . *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10450518,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2012","dateComplaintFiled":"03/06/2012","vin":"KNDJT2A65C7","components":"STEERING,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I BOUGHT A BRAND NEW KIA SOUL IN NOV OF 2011. WITHIN 200 MILES OF OWNERSHIP, THE ELECTRONIC STABILITY CONTROL MALFUNCTION AND FALSELY ACTIVATED. THE ESC NOT ONLY FALSELY ACTIVATED BUT REMAINED ACTIVATED. THE STEERING WHEEL WAS LOCKED UP AND COULD ONLY BE TURNED IF CONSIDERABLE FORCE WAS APPLIED TO IT. I CAREFULLY PULLED OVER THE TO SIDE OF THE ROAD. I TURNED OFF MY VEHICLE THEN STARTED IT BACK UP HOPING THE ESC WOULD TURN OFF. IT DID NOT. I ENDED UP HAVING TO GET THE VEHICLE TOWED TO MY DEALER. THE KIA DEALER SERVICE SHOP ULTIMATELY HAD TO REPLACE THE ENTIRE STEERING COLUMN TO \"FIX\" THE PROBLEM. ABOUT TWO MONTHS LATER I WAS DRIVING DOWN THE INTERSTATE AND ATTEMPTED TO DO A LANE CHANGE. AGAIN THE ELECTRONIC STABILITY CONTROL FALSELY ACTIVATED AND CAUSED ME TO COLLIDE WITH THE VEHICLE DIRECTLY IN FRONT OF ME. WHEN THE ESC ACTIVATED, THE STEERING WHEEL LOCKED UP AND CAUSED A SUDDEN LOSS OF CONTROL, RESULTING IN THE ACCIDENT. THESE ARE JUST 2 OF MANY INCIDENTS I HAVE EXPERIENCED. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10443440,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2012","dateComplaintFiled":"01/11/2012","vin":"","components":"EXTERIOR LIGHTING","summary":"NOT SURE IF MODEL IS 2012 OR 2011. A KIA SOUL WAS IN FRONT OF ME AT A STOP LIGHT. THE STOP LIGHTS ON THE VEHICLE WERE SO BRIGHT AS TO ALMOST BLIND ME. IS THERE A NATIONAL STANDARD THAT LIMITS THE MAXIMUM LIGHT ON BRAKE TAILLIGHTS? *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10438749,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2011","dateComplaintFiled":"12/06/2011","vin":"KNDJT2A63C7","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE TRANSMISSION DOWNSHIFTED AND CAUSED THE VEHICLE TO DECELERATE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THIS FAILURE RECURRED AT LEAST THREE TIMES SINCE THE PURCHASE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THEY COULD NOT REPAIR A VEHICLE THAT THE DEALER WAS UNABLE TO DIAGNOSE. THE FAILURE MILEAGE WAS 860.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]},{"odiNumber":10432442,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2011","dateComplaintFiled":"10/22/2011","vin":"","components":"STRUCTURE,TIRES,EQUIPMENT,EQUIPMENT ADAPTIVE/MOBILITY","summary":"THE 2012 KIA SOUL DOES NOT COME WITH A SPARE TIRE, INSTEAD IT COMES WITH A CAN OF FIX- A- FLAT AND A AIR PUMP. THERE IS NO JACK EITHER. THE FLAT MAY BE FIXED IF THE DAMAGE IS ON THE TREAD AND THE HOLE IS UNDER 1/4 INCH IN DIAMETER. IF THE DAMAGE IS ON THE SIDEWALL OR GREATER THAN 1/4 INCH, THE VEHICLE HAS TO BE TOWED. FOR THOSE PEOPLE THAT HAVE NO CELL PHONE OR ARE IN AN AREA THAT GETS NO RECEPTION THEY WILL BE STRANDED UNTIL ANOTHER MOTORIST COMES ALONG AND THESE DAYS MOST MOTORISTS DON'T STOP FOR OTHER DRIVERS. KIA OFFERS ROAD SIDE ASSISTANCE WITH THE VEHICLE, BUT IF YOU ARE TRAVELING IN A REMOTE AREA, IN THE SOUTHWEST (LIKE DEATH VALLEY FOR EXAMPLE) WHAT DO YOU DO WITHOUT A SPARE? IF YOUR CELL PHONE QUITS, YOU'RE DONE. EVEN IF YOU HAVE AAA, THEIR DRIVER WILL HAVE TO TOW THE VEHICLE AS HE WON'T HAVE A SPARE EITHER. I PURCHASED A SPARE,JACK, AND TOOLS FOR A 2011 KIA SOUL WHEN I REALIZED I HAD NO SPARE.KIA TOLD ME THAT ALL THE MANUFACTURES HAVE GONE TO THE FIX- A -FLAT AND PUMP VERSES THE DONUT SPARE AND JACK. THERE ARE GOING TO BE A LOT OF ANGRY PEOPLE WHEN THEY START REALIZING THEY DON'T HAVE A SPARE AND THEY ARE IN THE MIDDLE OF NOWHERE AND CAN'T GET A CELL SIGNAL. MY CONCERN IS TRAVELING AT NIGHT IN REMOTE AREAS AND BECOMING PRAY TO OTHER MOTORIST WITH NOT SO GOOD INTENTIONS. I THINK THIS IS A POTENTIAL DISASTER WAITING TO HAPPEN. MOST DRIVERS DON'T CHECK FOR A SPARE WHEN THEY BUY A NEW VEHICLE, THEY JUST ASSUME IT HAS ONE. THIS IS A VERY DANGEROUS TREND. IF NOTHING ELSE HAPPENS AT LEAST LOOK INTO MAKING KIA PROVIDE A DISCLAIMER BEFORE THE VEHICLE IS SOLD. I FOUND OUT AFTER I PURCHASED THE VEHICLE. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."},{"type":"Equipment","productYear":"9999","productMake":"SPARES","productModel":"BRAKE HOSE","manufacturer":"THE SPARES COMPANY"}]},{"odiNumber":10427688,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2011","dateComplaintFiled":"09/27/2011","vin":"KNDJT2A57C7","components":"ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER","summary":"VEHICLE SUFFERED SUDDEN LOSS OF PERFORMANCE, WOULD ONLY ACCELERATE SLUGGISH, RPM WOULD NOT GO BEYOND 2500 RPM, HAD TO GET VEHICLE TOWED TO DEALERSHIP, LOST DRIVEABILITY. *TT","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]}]}