{"count":63,"message":"Results returned successfully","results":[{"odiNumber":11744708,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2025","dateComplaintFiled":"06/17/2026","vin":"5XYK33DF4RG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2024 Kia Sportage. The contact stated that while driving at undisclosed speeds, or while the vehicle was parked, the engine intermittently hesitated and the vehicle almost shut off. The contact stated that the START/STOP button was depressed to shut off the vehicle; however, the button became inoperable. The vehicle was turned off and restarted to resume normal operation. The vehicle was taken to a dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 18,700.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11735579,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"05/04/2026","vin":"5XYK53DF1RG","components":"UNKNOWN OR OTHER","summary":"Sunroof exploded while driving.  No rocks or anything hit it. Glass is pointing upward.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11734569,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2026","dateComplaintFiled":"04/29/2026","vin":"5XYK5CDF6RG","components":"UNKNOWN OR OTHER","summary":"Sunroof on the vehicle shattered without being struck by projectile or road debris. The area where we were driving had no other cars near us at the time of the incident. There was no sound of something hitting then shattering, it just exploded. Examination of the sunroof did not reveal any points of impact, research done online has shown multiple other Kia Sportage owners with the same issue. Spontaneous shattering of the panoramic sunroof.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11732588,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2026","dateComplaintFiled":"04/20/2026","vin":"5XYK53DF1RG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"Sudden Unintended Acceleration \u2013 2024 Kia Sportage \u2013 Safety Hazard.  Incident Date: April 18, 2026. Location: Parking lot.  While pulling into a parking space at low speed, I brought the vehicle to a complete stop with my foot on the brake. Immediately after stopping, the vehicle suddenly and forcefully accelerated forward on its own without my foot on the accelerator.  I was actively pressing the brake pedal, but the vehicle did not respond as expected and continued to accelerate. The acceleration was strong enough that the vehicle jumped over the parking bumper with both front tires and struck a fixed post.  Even after impact with the post, the vehicle continued to push forward as if still accelerating, until it hit another barrier and finally came to a stop.  At no time did I press the accelerator pedal. The vehicle\u2019s behavior felt completely uncontrolled and unsafe.  This incident could have resulted in serious injury or death if it had occurred in traffic or with pedestrians in front of the vehicle.  The vehicle has been towed to KIA dealership and is pending inspection. I am reporting this as a serious safety defect.  No injuries. Front-end damage after collision with post. This event was sudden, unexpected, and not driver-induced.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11731454,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2026","dateComplaintFiled":"04/15/2026","vin":"5XYK6CDF7RG","components":"UNKNOWN OR OTHER","summary":"As I was driving to work this morning, I heard a loud bang.  The sun roof blew up.  Based on how the glass is raised, it looks like it blew from the inside out.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11725255,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2025","dateComplaintFiled":"03/18/2026","vin":"5XYK43DF3RG","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"On December 24, 2025, while driving in traffic, my Kia Sportage experienced severe lurching, bucking, and jerking, causing the engine to shut down. All dashboard warning lights illuminated, including a message prompting me to \"turn engine back on.\" The vehicle would not restart, necessitating a tow to Horne Kia. After several days of diagnostics, it was determined that a blown ignition fuse and a bad fuel pump relay were the issues, along with a battery replacement. However, just 19 days later, while attempting to merge onto the freeway, the vehicle again bucked violently, and the engine shut down with all warning lights flashing. The police had to assist in moving my vehicle out of traffic, and it was towed to Courtesy Kia in Mesa, AZ. Once again, no error codes were found. After further diagnostics, it was discovered that the same ignition fuse had blown and that the catalytic converter had \"shattered.\" The catalytic converter was replaced.  Upon picking up the vehicle from the dealership, and driving less then 5 miles on freeway, the vehicle was bucking and hard shifting once again resulting in a third tow to dealership just 48 hours later after the previous service. The dealership ran several diagnostics under Kia's tech line, which revealed that the engine pistons are slipping and not functioning properly, resulting in loss of compression.  Per Kia's tech line, a new engine long block was ordered and replaced.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11725384,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"03/18/2026","vin":"5XYK7CDF7RG","components":"FORWARD COLLISION AVOIDANCE","summary":"Forward collision warning systems check error light hard braking occurred and scared the pee out of me.  Camera blockage obstruction error","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11718151,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2026","dateComplaintFiled":"02/15/2026","vin":"Kndpvcdgxr7","components":"VEHICLE SPEED CONTROL","summary":"I was driving on the highway and had set the cruise control to 76. I then pushed the plus button once to increase the cruise control speed and the cruise control increased immediately to 110 mph. I braked right away which stopped the acceleration but could see it was still set at 110 mph. I pushed the button to turn the cruise control off. When I pushed it again, it went immediately back to 110. I tired multiple times over the next 45 minutes to turn the cruise control back on but it always went immediately to 110 mph.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11715023,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2026","dateComplaintFiled":"02/02/2026","vin":"5XYK53DF8RG","components":"VISIBILITY","summary":"The contact owns a 2024 Kia Sportage. The contact stated that while driving at an undisclosed speed, the sunroof exploded. The contact stated that there was no evidence of an impact on the sunroof glass. The dealer was made aware of the failure. The contact was advised to take the vehicle to a Collision Center for assistance. The vehicle was taken to the Collision Center, and the contact was informed that the failure was a known failure with similar vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was advised to contact the NHTSA Hotline and the manufacturer to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,525.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11708265,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2025","dateComplaintFiled":"01/02/2026","vin":"kndpyddh9r7","components":"POWER TRAIN","summary":"While driving the vehicle and selecting EV only mode the engine RPMs surge to about 3000. This happens frequently and I have it on Video. Kia has had the car multiple times for electrical may electrical related repairs but say the vehicle is normal. The tech line person even had the dealer drive a similar car for a baseline. I would expect they had a baseline prior to manufacturing the car. This is an ongoing unrepaired issue. Date below is first reported date of electrical concerns.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11708050,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2025","dateComplaintFiled":"12/31/2025","vin":"5XYK6CDF2RG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"Blank Instrument Panel Screen. abnormal CAN message which can cause certain instrument clusters with a 4.2\u201d screen to reboot while driving. During this rebooting, the cluster will not show information such as the speedometer or telltales for approximately five (5) seconds. As a result, the subject vehicles do not comply with the visibility and illumination requirements of FMVSS 101, \u00a7\u00a7 S5.1.2 and 5.3.1","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11707822,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2025","dateComplaintFiled":"12/30/2025","vin":"5xyk53dfxrg","components":"UNKNOWN OR OTHER","summary":"While highway driving, suddenly and without warning, the panoramic sunroof shattered and exploded. Nothing hit the vehicle.  Yes, it is available i took a photo. Yes, the Kia Southern Pines, NC saw the vehicle and damage.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11706746,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"12/23/2025","vin":"5XYK7CDF7RG","components":"VISIBILITY/WIPER","summary":"6\u201d Snow ice storm & negative degree temps 12/13/25 used heated windshield deicer. On 12/15 driving to work on a country road no other traffic, heard pop cracking noise above my head checked sunroof snow ice melting no visible cracks thought noise from thawing ice. Parked vehicle in my home garage while I went out of town. Returned home 12/22 found large crack origination point in front windshield originating in glass down the middle of  rear view mirror sensor housing black box mounted on inner windshield the crack spans from top middle to bottom of black box glass over to right center  half of windshield. Believe this is a manufacture defect design flaw low quality integrity of glass weaker than standard glass making it more susceptible to temperature changes or minor impact. Entire crack feels smooth interior exterior glass as if the crack is in the inner layers of glass windshield. Due to multi complaints & prior class action lawsuit regarding manufacture defect of KIA windshields I am reporting my complaint as it is quite similar to others complaints, issues & lawsuits. The massive crack in windshield is a driving safety hazard & a manufacture defect that needs recalled & resolved before injury or death occurs. KIA must acknowledge, issue recall &/or post a bulletin, accept responsibility  this is a manufactures defect, notify the public and replace the windshields under  Good Faith Customer Relations Warranty","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11706279,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2025","dateComplaintFiled":"12/20/2025","vin":"KNDPVCDG0R7","components":"STRUCTURE,VISIBILITY/WIPER","summary":"While traveling at approx 65 mph on a clear, debris-free Alaska highway in -5\u00b0F temperatures, the panoramic sunroof of my 2024 Kia Sportage spontaneously shattered with an explosive sound. There were no vehicles in the immediate vicinity (nearest car was maybe 50 to 75 ft away) and no observation of flying debris or falling objects from overpasses.  The failure appears to be a spontaneous glass breakage (SGB) incident potentially caused by thermal stress or manufacturing defect rather than external impact. Crucially, some of the remaining glass fragments and one large attached piece are displaced and flexed OUTWARD (upward toward the sky). There are also fracture lines in the remaining glass along and parallel to the sides of the vehicle as well as parallel to the front frame of the glass.  They do not radiate out from a central point as one would expect from an object strike.  This geometry to me indicates internal tension or cabin pressure release, as an external impact from a projectile would have forced the glass inward into the cabin.  Additionally, there was very little glass in the vehicle cabin, certainly far less than one would expect given the size of the opening in the sunroof and the amount of glass missing.  I have personally previously been in a vehicle whose side window was blown out from a vehicle kicked rock strike and in that case was showered with a lot of glass.  Yesterdays catastrophic failure resulted in some glass intrusion into the passenger cabin at highway speeds, creating a severe distraction with sound was loud & sudden enough to potentially cause a loss of vehicle control.  I am aware of similar reports regarding the 2023-2024 Sportage (and previous Kia panoramic sunroof class actions) regarding the use of ceramic glazing or assembly stresses that contribute to such failures. I request an investigation into whether the current model's panoramic roof assembly is capable of withstanding extreme thermal differentials and body flex.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11705254,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2025","dateComplaintFiled":"12/16/2025","vin":"5XYK6CDF3RG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"A month after buying my vehicle in February of 2024, while driving my vehicle the screen behind my steering wheel will black out and come back on and do a system check as if I had just turned my car on. It happens at all times of day, at all speeds. I kept a log of some of the incidences and there are no two that are the same. I have even been in park with the car on and it will happen. When you are driving with cruise control on and it does it the cruise control shuts off then comes back on after it has done the system check again. This is extremely dangerous while driving on the interstate and a line of cars around you. I have taken it to the dealership and they have worked with Kia to try to figure it out and still have not been able to. I am now going on almost two years of this happening without any resolution. Below I put the last time it happened but this happens ALL the time and is not one isolated incident. I have attached a log I kept for two months of the incidences.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11701591,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2025","dateComplaintFiled":"11/25/2025","vin":"Kndpxcdg0r7","components":"VISIBILITY,UNKNOWN OR OTHER","summary":"The sunroof shattered while driving without any sort of impact.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11695094,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2025","dateComplaintFiled":"10/22/2025","vin":"5XYK5CDF1RG","components":"UNKNOWN OR OTHER","summary":"The component that failed is the sunroof (glass) The sunroof exploded while driving down the street, glass splattered in my head, face, and body.  I almost wrecked because it sounded like a gunshot. The component is being inspected by the insurance adjuster and dealership on 10/23/25. There was no warning lamp, message or other symptom of the problem prior to the explosion.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11693745,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"10/16/2025","vin":"5XYK5CDF7RG","components":"ENGINE,FORWARD COLLISION AVOIDANCE","summary":"Two issues that I've taken to dealership 3 times since purchasing vehicle January 2024.   1. Adaptive cruise control -- I was in right lane of 4 lane highway with cruise control on.  A car in left lane took a turn to cut through median and my car thought it was a collision and hard braked and took my vehicle from 60mph to 35mph in a few seconds.  If a car had been behind me, I would have been rear ended.  They cannot \"replicate\" so I no longer use cruise control unless there are no cars around.  2. Timing has been off (loud clicking every time I crank) since a few months after I bought the car.  I sent approximately 9 videos to the service advisor.  Took it in 2 times \"cannot replicate.\"   Left it overnight at dealership \"cannot replicate.\"  It's every time I first crank for the day.  It's now louder and gotten worse.  I have videos and can take more.  I just want this fixed.  Afraid I'll be stranded and it feels like they are pushing it farther and farther out so it will exceed warranty and they won't have to eat the cost to repair.  It's been 1.5 years I've been dealing with this.   Any help you can provide is greatly appreciated!!","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11693258,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2025","dateComplaintFiled":"10/14/2025","vin":"5XYK33DF8RG","components":"UNKNOWN OR OTHER,ENGINE","summary":"I am writing to report a serious and dangerous issue with my Kia vehicle that is putting my life and my family\u2019s safety at risk.  While driving, the engine shuts off completely whenever I come to a stop or press the brake pedal. I then have to manually restart the engine to continue driving. This happens frequently, including while I am in traffic or on the highway. I have come very close to being hit by other vehicles multiple times while my children were in the car.  I already brought the vehicle to a Kia dealership, and they informed me that the issue was fixed. However, within one week, the same problem started again. This clearly indicates that the problem has not been resolved and may be due to a manufacturing or system defect.  I cannot continue to drive this vehicle under these conditions. I am requesting immediate assistance to ensure my vehicle is either:  Properly repaired and guaranteed safe to drive, or  Replaced with another vehicle if the defect cannot be corrected.  Please treat this as a high-priority safety matter. I am sending this email as official documentation that I have reported this issue to Kia Headquarters in case anything happens to me or my family while operating this vehicle.  I expect a prompt response and resolution. Thank you for your urgent attention to this matter.  Sincerely,  [XXX]   [XXX]   [XXX]   [XXX]   Vehicle Information:  Make/Mode:  2024/kia Sportage  VIN: [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11690901,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"10/02/2025","vin":"5XYK3CDF9RG","components":"AIR BAGS,FORWARD COLLISION AVOIDANCE","summary":"Description of Crash: On [XXX], I was involved in a front-end collision while driving my 2024 Kia Sportage. Despite the impact, the airbags did not deploy. Additionally, the Forward Collision Assistance system did not engage or warn me prior to the crash, even though conditions were normal and the system was active.   Safety Concern: \u2022The airbags and collision assistance are federally regulated safety systems. Their failure put me and any potential passengers at serious risk. \u2022I am very concerned this indicates a defect in the airbag and/or collision avoidance system. Damage/Injuries:  My front end of my vehicle is completely destroyed, and so is my engine. As for myself I am experiencing some soreness and discomfort  Requested Action: \u2022I request that Kia and NHTSA investigate this failure as a potential safety defect. \u2022I want confirmation that my case has been documented and reviewed for possible recall or repair action. State Farm Claim #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11687972,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2025","dateComplaintFiled":"09/17/2025","vin":"5XYK6CDF3RG","components":"UNKNOWN OR OTHER","summary":"Driving, just left my house and turned on to the road. Sunroof shattered for no apparent reason. Owned vehicle for a year and half, no previous issues. No prior damage. No other vehicle around, clear skies and it shattered. The moving part, not the stationary part.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11686966,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2025","dateComplaintFiled":"09/12/2025","vin":"5XYK33DF1RG","components":"EXTERIOR LIGHTING","summary":"The design of the backup light is awful. There is a single light that is about  two inches long and an inch high under the license plate.  When you back up in a parking lot like at Walmart, other drivers cannot see the light and keep driving by like you are not moving.  We have had several close calls because of this. Kia should be forced to change the design","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11687004,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"09/02/2025","dateComplaintFiled":"09/12/2025","vin":"5XYK43DF3RG","components":"STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The car emergency brake component was faculty and kicked in at an inappropriate time. When the emergency brake occurs you are unable to move the car at all. Being unable to move put myself and my passenger seater at risk for bring hit to which we were. The vehicle was not inspected due to Kia Corporate office not answering the phone.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11685500,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2025","dateComplaintFiled":"09/06/2025","vin":"5XYK6CDF4RG","components":"POWER TRAIN,SERVICE BRAKES","summary":"I am writing to formally raise a safety concern regarding my vehicle\u2019s brake and rotor system, which has experienced premature failure on two separate occasions. First Occurrence: The issue was first identified prior to reaching 11,000 miles and was addressed by the dealership after surpassing 11,000 miles. The repair involved replacement of the rotors and bolts, but notably, the brake components themselves were not replaced. Second Occurrence: Around 23,000 miles, I began to notice progressively worsening shaking and a disturbing sensation of the brakes skipping or slipping\u2014particularly during highway downgrades. By 24,500 miles, the issue had become significantly more pronounced. I returned the vehicle to Kia of Stockton at 25,248 miles. During my visit, Ricardo from the Kia of Stockton Service Department attributed the issue to \u201cdriver error,\u201d citing hot spots on the rotors. However, he also acknowledged that during the initial repair, only the rotors and bolts were replaced\u2014not the brakes. Ricardo further stated that Kia could not offer any additional support beyond a 10% discount on repairs, per his manager\u2019s directive. I explained that I live and work locally, and my driving habits do not involve long commutes or frequent stop-and-go traffic. Given this, I strongly believe the repeated brake system failure points to a potential manufacturing defect rather than user error. Ricardo agreed that if this were his own vehicle, he would be concerned as well. This issue poses a serious safety risk\u2014not only to myself and my family, but to other drivers on the road. In addition my vehicle has also experienced powertrain issues, where it feels as if the vehicle is stuck in 1st gear. I am therefore requesting a full investigation into this matter. If necessary, I would like to initiate the process of reporting this vehicle as a potential lemon under applicable consumer protection laws. Thank you for your attention to this urgent safety concern.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11682154,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2025","dateComplaintFiled":"08/21/2025","vin":"5XYK53DF8RG","components":"UNKNOWN OR OTHER","summary":"The panoramic sunroof glass spontaneously shattered upon entry in to the vehicle and closing the driver door. If the privacy cover closed, my daughter would have been showered with glass. I have tried reaching out to a Kia Dealer directly but have not received a response. I did notify my insurance so there would be a record and I am waiting for an adjuster to come out to look at the vehicle and document it. No warnings.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11678633,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":5,"numberOfDeaths":0,"dateOfIncident":"07/20/2025","dateComplaintFiled":"08/05/2025","vin":"5XYK5CDF7RG","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"hello , my mom was driving . she had all the lane driving assist systems on. the driving assist , lane assist, forward collision assist, lane keeping assist, & cruise control. it had started to rain my mom tried to move over to the middle lane the steer wheel would not let her it pulled her back as if someone was on the side of her but it wasnt  it then started driving by itself. the car started malfunctioning , it toke control my mom tried to  get a hold of the wheel but the power assit would not let her. it then turned by itself and drove straight into a mountain. we hit it head on with no warning. we then flipped 5 times and landed upside down. the door and windows did not work we were trapped. the power was completely out in the car. my insurance company has inspected it and states that they think the car malfunctioned. i have called kia and they stated a engineer was suppose to go get the black box to get the data. it has been three weeks kia has stopped returning my calls. my insurance company is holding my car for 90 days.  Please Help. It is availible for inspection .","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11678380,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2025","dateComplaintFiled":"08/04/2025","vin":"5XYK6CDF9RG","components":"UNKNOWN OR OTHER","summary":"Horn stopped working","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11675759,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2025","dateComplaintFiled":"07/23/2025","vin":"5XYK6CDF5RG","components":"SERVICE BRAKES","summary":"Not safety but I couldn't locate the complaint section you supposably have. The front rotors had to be turned with less than 18K miles.  They have since been completely replaced twice at my expense and the car is less than 2 years old. Now the rear rotors have issues and it's going to cost me $360 to turn them or $700 to replace them. The dealer says it's either my driving or the weather.  I've have literally been driving for 40 years and have never had to replace rotors.  As for weather, unless Columbia, MO has some special weather that eats rotors that is not the case either.  A parts counter employee told us it was an issue with the axle and that until we find a service tech smart enough to fix it, we'll just keep replacing rotors.  He said he worked for Toyota, and they had the same issue.  The Kia tech said he had no idea what he was talking about so again, we're paying to replace parts on a less than 2-year-old car and they won't even warranty their repair work.  There is obviously something very wrong with this car.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11669615,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2024","dateComplaintFiled":"06/27/2025","vin":"5XYK6CDF2RG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Since day one of my purchase I noticed All warning light turned on and goes off  while driving over an hour I thought it was normal as it\u2019s my first Kia so continue to drive and it did same when ever I go on long drive and after 2 months it started vehicle to loose power and I always has to stop and restart the engine. Continued with same issue and all of a sudden it stopped on interstate and this time the car bogged out and engine shut off which was a dangerous situation for my whole family as cars behind would have hit us and cause multiple car collision  I called my dealership to add this issue on my appointment for first service so it can be taken care of and I dropped off the car at dealership and after road test they confirmed that yes it has issue where multiple lights comes on and off so they don\u2019t really know what\u2019s causing the issue but will try to change the infotainment screen which they think is the issue might solve it so they kept my car for more than 90days and got my car back with scratches on dash and digital display bit shaky but according to milestones look like they tested if the issue been solved. ????","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11667602,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2025","dateComplaintFiled":"06/18/2025","vin":"5XYK53DF2RG","components":"UNKNOWN OR OTHER","summary":"Rear liftgate window imploded.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11667306,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2025","dateComplaintFiled":"06/16/2025","vin":"5XYK7CDF9RG","components":"UNKNOWN OR OTHER","summary":"i BOUGHT THE VEHICLE IN FEBRUARY 2025 AND THE WINDSHEILD CRACKED (ROCK HIT IT) WITHIN 3 MONTHS OF PURCHASE.   IT IMMEDIATELY SPREAD TO BE IN MY VIEW OF THE ROAD WHICH WAS A SAFETY CONCERN FOR ME AND OTHERS, AND TOO BIG TO HAVE REPAIRED.   I TOOK IT TO THE DEALERS BODY SHOP AND HAD REPLACED.  AFTER REPLACED, I DROVE IT APPROX. 5O MILES AND SAME THING HAPPENED.  I HAVE READ OF LAWSUITS AROUND DEFECTIVE WINDSHEILD ON THIS MODEL.   I TOOK IT BACK TO LANDERS KIA IN LITTLE FOR THEM TO INSPECT IT AND IT IS STILL CRACKED  AS I DO NOT HAVE ANOTHER $500.00 TO HAVE REPLACED AGAIN.   I HAVE PICTURE OF SECOND CRACK IF YOU NEED IT?","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11658802,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2025","dateComplaintFiled":"05/04/2025","vin":"5XYK7CDF5RG","components":"ELECTRICAL SYSTEM","summary":"All the dash lights come on randomly has happened 3 separate times the 4th time they came on I also couldn\u2019t shift out of park.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11656699,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2025","dateComplaintFiled":"04/25/2025","vin":"5XYK53DF4RG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"When we were entering a major intersection, car strolled and rolled forward and stopped 3/4 thru the intersection.  It would not restart immediately while cars were speeding by on both sides.  It finally started.  This is the second occurrence we took the car into the KIA dealership.  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11652592,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2025","dateComplaintFiled":"04/03/2025","vin":"5XYK6CDF4RG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The doors won't lock.  The button on the handle won't work sometimes.  It's just random.  This has happened 4 times in the last 2 years I have owned the car.  I have to use app to lock and unlock the car.  Once I drive it again everything is fine.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11650407,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2024","dateComplaintFiled":"03/25/2025","vin":"5XYK6CDF8RG","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"The Dashboard with all the instrumentation goes blank while driving causing loss of all instrumentation gauges and headlights shut off. This has happened repeated times since the car was purchased new in June 2024 and has been in the service department since October a total of six times. They have replaced fitments, the dashboard cluster, the phone charging pad and have done multiple software updates and it continues to go blank while operating. The dash then lights back up with System Check and all the instruments lights in dash glow and it stays like that for several seconds. I am repeatedly told they cannot recreate the problem to properly diagnose so they have been cherry picking solutions to fix and it\u2019s dangerous to drive.   I have filed a complaint with the NC Attorney General, a BBB Auto Complaint, a Complaint with the Manufacturer directly and they are telling the dealer to return car to me because they can\u2019t recreate the problem and so in their opinion nothing is wrong when I have video of this happening while driving.   Please help me","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11650023,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2025","dateComplaintFiled":"03/23/2025","vin":"5XYK6CDF7RG","components":"FUEL/PROPULSION SYSTEM","summary":"While driving, the vehicle engine shut off while making a turn. Before the engine stalled, the engine began to sputter as I made the turn.  I was stranded on the roadway as I could not restart the vehicle.  For my safety, I stayed in the vehicle as there was no shoulder and many vehicles including dump trucks.  Several attempts to restart the engine were unsuccessful - the engine would try to turn over and then stop.  I contacted roadside assistance and the car was towed to the dealership. Diagnosed as a Faulty Fuel Pump/Bad Connectors. Approximately 8950 miles.  This is the second time the car stalled while driving.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11647454,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"03/10/2025","vin":"5XYK6CDF6RG","components":"ELECTRICAL SYSTEM","summary":"Cluster screen goes black The dealership has replaced the screen & completed a software update. I have several videos. The dealership states they can\u2019t fix it because they can\u2019t replicate it. So I send them a video when it occurs. I called Kia direct and was informed to get a new car. It\u2019s been going on for a year. We purchased the car brand new.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11646549,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"03/05/2025","vin":"KNDPV3DF5R7","components":"UNKNOWN OR OTHER","summary":"I have had no accident. In my opinion the 2024 Kia Sportage has a dangerous fire safety problem. This car has no way to open the back tailgate from inside. No release inside the car or on the key. I an accident occurs and the driver should pass out and could not get the key to someone, there is no way inside the car to release the back door to escape. If the car should catch on fire you would have to  breakout the windows and then you will still have to take the door off to get to the people if driver can not hand you the key .There was an auto opener on the 2023 but not this model ..unless you purchase it special, which no one told me this when I purchased this car or I would not have purchased it .I even called back 3 months later trying to find out how to open my door and first was told by a dealer it was on my key as I tried to find it and called the dealership two additional times and asked at the dealership 2 more when I went for maintenance.  made a 3rd trip and finally spoke to someone at the dealership who just now told me there is no key or inside access to the trunk. The dealers did not know and  had me searching to use the key and the drivers door section. I think there should be a recall and they should have to put this on the car for it is a great safety hazard if you or your child is trapped inside a wrecked car. They should at least tell you this before purchasing and I would not have bought and paid cash for this car. NOW  they want me to pay for this ? It is a fire SAFETY HAZARD. They need to make this right! Cars have had a way to get into the rear on key and from inside for 20 years now Please consider this before people dies in a accident due to this. I did call the company and they seem unconcerned. They need to get this feature on my car without charging me for it.If this was a standard feature on the 2023 then it should be on the newer cars ..It is all about money and not our safety.Why would you take a feature this important off a vehicle?","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11646044,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"03/03/2025","vin":"5XYK3CDF0RG","components":"VISIBILITY/WIPER","summary":"What I assume happened to my wiper blades: In December of 2024 we got a lot of heavy snow. I turned on my car to heat it up while I worked on cleaning off the outside of the car. My wipers were set to auto so the car automatically tried to clear the snow from the windshield. I did not notice this since they didn't move due to the snow weight. Once snow was removed I noticed the wipers did not work so I brought it in for the dealership to look at it. They determined that the gear had been stripped and needed to be replaced and informed me that this is not covered under warranty.  Since the repair I have not driven the car in snow, no longer use the auto wiper function, and am sure to clean off all snow/ice before I turn the blades on. End of February I turned the wipers on to clean the windshield by pulling lever back. No fluid came out, the blades went back and forth a few times and then only one blade started coming up while the other lay in its off position. Determined that my car is not holding any wiper fluid (unsure if this was not connected properly during last repair). Have an appointment to get the car looked at again.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11642932,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"10/03/2024","dateComplaintFiled":"02/15/2025","vin":"KNDPU3DF4R7","components":"LANE DEPARTURE,AIR BAGS","summary":"The ECU malfunctioned and the passenger side airbag didn\u2019t go off and should have. There were error codes and I told KIA service department about it but they weren\u2019t to concerned and said they would look at it at my first service appointment","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11641033,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2024","dateComplaintFiled":"02/06/2025","vin":"5XYK5CDF7RG","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"While traveling on a 4-lane highway and using cruise control, a car in the left-hand lane was making a left turn across a median cut through, and my car's sensors detected a collision and took me from 60 mph down to 35 mph in about five seconds.  If a car had been behind me, it would have rear ended me. I no longer use the cruise control for this reason. And yes, my sensors were clean. I had just gotten the car cleaned within a day or two prior. I have an appointment this coming Monday to take it to the dealership, to have them look at it.  Separate incident. While parked in a parking lot, came out of restaurant and cars were parked very close on either side of my car.  My car's sensors detected collision and would not let me back out.  I had to pull forward and try to go back numerous times before it finally released the collision warning and allowed me to back out.  This happened many months ago, but I am just now having the time to take it and drop it to the dealership because they want to keep it all day.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11636634,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2024","dateComplaintFiled":"01/17/2025","vin":"5XYK53DF8RG","components":"STRUCTURE","summary":"The glass panel placed between the windshield and the Panoramic sunroof blew out with no external forces. Looking at other cases from online, this appears to be a problem dating back to the 2019 model. Attached are photos from the date of incident (12/31/2024) from 1/3/2025 and 1/17/2025.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11635184,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"01/10/2025","vin":"5XYK33DF4RG","components":"STRUCTURE","summary":"Trim parts came off roof traveling on highway.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11625831,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2024","dateComplaintFiled":"11/18/2024","vin":"5XYK53DF3RG","components":"STRUCTURE","summary":"Sunroof explosion","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11623808,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2024","dateComplaintFiled":"11/06/2024","vin":"5XYK3CDF7RG","components":"WHEELS","summary":"Tire pressure monitoring system (TPMS) is not working correctly. It is under reporting pressure by over 3-5 PSI on Cold and Hot Tire. My vehicle is available for inspection upon request.   TPMS is flagging in the system and pushing to over fill tire with air over prescribed pressure by the manufacturer. It is safety risk. I got my vehicle air pressure checked twice in 2 weeks by a national tire chain shop. It didn't happen before. it is first time. Issue first appeared 4 weeks back.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11622218,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2024","dateComplaintFiled":"10/28/2024","vin":"5XYK33DF9RG","components":"VISIBILITY/WIPER","summary":"The contact owns a 2024 Kia Sportage. The contact stated while the vehicle was parked, the windshield cracked without impact.  No warning light was illuminated. The vehicle was not taken to a dealer; the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11620099,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2024","dateComplaintFiled":"10/16/2024","vin":"5XYK7CDF3RG","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Stopped at traffic light, light turned green and went to accelerate. Car died, all lights came on dash in oncoming traffic and car would not restart for minutes.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11618581,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2024","dateComplaintFiled":"10/07/2024","vin":"5XYK5CDF2RG","components":"ENGINE","summary":"The contact owns a 2024 Kia Sportage. The contact stated while driving 25 MPH, the check engine warning light illuminated. The vehicle was able to restart on the third attempt; however, the failure recurred. The vehicle was driven to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 17,000.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11617100,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"09/29/2024","vin":"5XYK3CDF6RG","components":"SERVICE BRAKES","summary":"Front brake rotors are warped on new 2024 KIA Sportage with only 4000 miles on the vehicle. The vehicle is available for inspection anytime When braking the steering wheel will pulsate left to right The problem has been confirmed by the dealer as an ongoing problem with this vehicle brand and model. The vehicle is scheduled for repair on October 15, 2024 I have been advised that the front brake rotors will be re-surfaced and not replaced. I have also been advised that KIA will NOT perform a second repair","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11615611,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2024","dateComplaintFiled":"09/20/2024","vin":"5XYK43DFXRG","components":"UNKNOWN OR OTHER","summary":"Panoramic sunroof shattered while driving - there were no rocks or falling objects","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11614560,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"09/14/2024","vin":"5XYK7CDF5RG","components":"UNKNOWN OR OTHER","summary":"I was driving on the 99tollway about 70mph and I heard what I can only describe as an explosion sound and when I looked in my rearview mirror I saw glass flying from my car.  My panoramic sunroof exploded, leaving a large hole in the middle of the sunroof.  There were no car around me thankfully and nothing struck my car prior to the explosion sound. No sensors went off in my car and my car did not alert me that there were any issues with the roofing system.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11613557,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2024","dateComplaintFiled":"09/09/2024","vin":"5XYK33DF0RG","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"While driving down highway, roof molding came loose and started to bang against the roof by flopping.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11605235,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2024","dateComplaintFiled":"07/29/2024","vin":"5XYK6CDF7RG","components":"FUEL/PROPULSION SYSTEM","summary":"While in use, the vehicle engine shut off while making a turn.  Several attempts to restart the engine were unsuccessful - engine would try to turn over and then stop.  Vehicle was pushed off the road and roadside assistance was contacted and car tower to the dealership.  Diagnosed as a Faulty Fuel Pump.  <900 miles","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11600203,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2024","dateComplaintFiled":"07/08/2024","vin":"5XYK33DFXRG","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2024 Kia Sportage. The contact stated that while attempting to park in his residential carport, the brake pedal was depressed the brake pedal was stiff and did not move down as intended. The contact used excessive force but the vehicle failed to come to a stop. The vehicle collided with the screen room of his residence taking out three of the four walls of the patio. There were no injuries. A police report was not filed. The vehicle was towed to a dealer where the failure was not able to be replicated. The manufacturer was not notified of the failure. The failure mileage was 6,100.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11598571,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2024","dateComplaintFiled":"07/03/2024","vin":"5XYK6CDF1RG","components":"STEERING","summary":"24 hours after purchase, the steering wheel had high vibration and was worrisome to drive. Returned to dealer and was originally told I break too hard- before they kept the vehicle for 8 days. They claim the rotor was replaced. Everything I am experiencing for my first car is sounding unreasonable. Why would a new model off the dealer lot have a rotor issue and why can my dad replace his breaks in 3 hours but a dealer takes 8 days. I\u2019m not sure what is wrong with my vehicle but wanted to report it in case something happens.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11591820,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2024","dateComplaintFiled":"05/31/2024","vin":"5XYK53DF4RG","components":"ENGINE","summary":"I was stopped at a red light in middle lane with traffic all around when the car just stopped running. After a few tries it started again.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11588359,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2024","dateComplaintFiled":"05/13/2024","vin":"5XYK53DF5RG","components":"STEERING","summary":"While driving the car on road, I suddenly started getting all types of warning regarding different safety system and power steering wheel. The steering wheel was stuck/frooze while I was at 40-50 mph and couldn't turn it at all. With lots of difficulty was able to pull the car and get it towed. This put us as serious risk of danger as if this was on freeway would have been dangerous to not have functioning steering wheel. Before this similar issue had occurred but while in a parking lot so was not serious but happening while on road is extremely dangerous. After the repair said it was fixed, the problem was experienced a 3rd time while driving again but since car was slow was able to pull it on side. There seems to be a serious defect in car but car manufacturer is not able to repair it and putting lives in danger","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11585226,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2024","dateComplaintFiled":"04/25/2024","vin":"5XYK6CDF4RG","components":"ELECTRICAL SYSTEM","summary":"Infotainment panel on this vehicle flickered on and off. In certain occurrences the whole infotainment cluster would go out while driving and would not come back on. Kia dealer was told from their tech line which is through Kia corporate that it could be faulty electrical wiring or this coaxial cable. Kia dealer specifically stated that they had no idea that this coaxial line was there and had to fix the connection by welding it again. After this so far the infotainment system seems to be working properly. Now we are dealing with a battery discharge warning problem that Kia dealer can\u2019t seem to figure out after they fixed the infotainment system. Before this the battery discharge warning never came up.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11582695,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2024","dateComplaintFiled":"04/12/2024","vin":"5XYK6CDF3RG","components":"VISIBILITY/WIPER","summary":"On 4/42024 I was driving home and there was a mix of rain and snow. My riverside windshield wiper went out of sync and slammed into the passenger side damaging the blade,  it then went over the edge and was stuck on the windshield frame overhanging the side view mirror. It made it very difficult to drive. When driving behind any other vehicle ot creates a scenario where you can't see how far or close you are to another vehicle. When I got to the dealership to have it looked at, they tried to blame it on a buildup of the wet snow that happened overnight. I cleared off my car completely before going to work. The fix was they had to tighten the linkage. While I was there, I overheard them complain in the service department that they had a lot of wiper related incidents that day.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11581139,"manufacturer":"Kia America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2024","dateComplaintFiled":"04/04/2024","vin":"5XYK7CDF1RG","components":"AIR BAGS","summary":"The contact owned a 2024 Kia Sportage.  The contact stated that while driving at 77 MPH, the vehicle was involved in a front-impact crash with a large-sized deer.  The air bags did not deploy.  The contact stated that two minor children were seated in the rear seat.  The vehicle was towed to a local tow yard.  No injuries were sustained.  No medical attention was administered. A police report was filed.  The vehicle was condemned as a total loss by the insurance company.  The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 22,500.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11572706,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2024","dateComplaintFiled":"02/19/2024","vin":"5XYK5CDF6RG","components":"VISIBILITY/WIPER","summary":"Not really sure what happened, but last week the temperature suddenly dropped below freezing and there was ice built up on the windshield. We started the car and turned on the windshield defrost at high and we began to drive the car after the windshield was clear of ice and about 10 minutes later we noticed a crack develop on the windshield going from where the hot air from the defrost was hitting the windshield. and through out the day we noticed the crack grow exactly along the line where the defrost air would hit it. The crack is connected to a 2 mm round spot where a rock chip hit the windshield a few weeks ago but the crack seems to have started because of the temperature difference that was caused by the windshield defrost.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11557569,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2023","dateComplaintFiled":"11/30/2023","vin":"5XYK6CDF5RG","components":"STRUCTURE,VISIBILITY","summary":"The sunroof exploded all of the sudden. I was driving on the I-675 highway toward Wright-Patt Air Force Base and the sunroof exploded, barely maintained vehicle control. The shattered glass hit my head and my child legs. Some glass sand enter my eye. I manage to pulled over and check my car interior for any strange/outside object but there was no external object, nothing. Called the police, they also inspect the vehicle and found nothing. I\u2019m very concerned about this, could cost our lives. Drop the car at the dealership and they said that definitively was a manufacturing defect.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]},{"odiNumber":11551418,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2023","dateComplaintFiled":"10/23/2023","vin":"5XYK7CDF9RG","components":"UNKNOWN OR OTHER,VISIBILITY","summary":"On October 22, 2023, we made a restroom stop at an ARCO in Moapa, NV. I was in the car while my wife used the facilities. It was a clear day with the temperature in the mid 70s. As I backed out of our parking space I heard a loud pop. I checked to see if I had run over something or had a flat. I saw nothing. I got back onto the interstate and about 2 miles later I heard a loud pop and in my rear view mirror saw debris flying from our car. I pulled off the road and again checked my tires. I then checked the roof and saw that part of the sunroof glass was gone. This was a new car only 23 days old, with only about 550 miles on it. It had never been on rough roads. We had never opened the sunroof. We understand that this is an ongoing problem with sunroofs that use tempered glass. Please add ours to your investigation and fix the problem. It is at the Kia dealer now. They said they would check with KIA.","products":[{"type":"Vehicle","productYear":"2024","productMake":"KIA","productModel":"SPORTAGE","manufacturer":"Kia America, Inc."}]}]}