{"count":256,"message":"Results returned successfully","results":[{"odiNumber":11655160,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2023","dateComplaintFiled":"04/17/2025","vin":"JTHBE262985","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Vehicle: 2008 Lexus IS350 Issue: Excessive oil consumption and fuel/exhaust odor I am experiencing what I believe is excessive oil consumption with my 2008 Lexus IS350. I\u2019ve had to regularly add oil between scheduled oil changes, and I\u2019ve noticed that the oil level is frequently low with no external leaks visible. I\u2019m concerned that this may indicate a known issue with piston rings or internal engine components. In addition to the oil issue, I have recently started smelling strong gas or exhaust fumes while the engine is running, especially at idle or when the car is warm. I am worried that this may be related to catalytic converter damage caused by prolonged oil burning. I believe this may pose both a safety risk and an environmental concern, especially if the catalytic converter is compromised. I have not yet received any recall notices or service bulletins related to this issue, but I am aware that similar Toyota and Lexus models have had oil consumption problems tied to engine design.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11594599,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2024","dateComplaintFiled":"06/15/2024","vin":"JTHCK262185","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"The dashboard is melting and makes a glare on the windshield making it hard to see the dashboard is melting and sticky also on the door panels I almost crashed when I couldn\u2019t see due to the glare of the melting dashboard reflecting on the windshield","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11579738,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2024","dateComplaintFiled":"03/27/2024","vin":"JTHBK262385","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE","summary":"I was driving approx. 60 entering on ramp of freeway when car suddenly loses power to accelerator not entire car, i almost was hit by other drivers i couldnt accelerate or anything. I panicked then started pumping accelerator then it finally catches and sped up. I immediately got off freeway. Then next day CEL, Check VSC light and skid light all came on. This car is very dangerous. WHATCAN I DO??? I refuse to use the freeway until this problem is resolved.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11564080,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"01/08/2024","vin":"JTHBK262085","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"From my past research I\u2019ve noticed there were recalls about the headlight ballast flashing, and getting replaced my car has this problem but never had a recall. The rear view mirror is fading and turning black making me not able to see. And all of my interior is becoming shiny and brittle making it hard to see out of my vehicle at anytime of day or night","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11554896,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2023","dateComplaintFiled":"11/13/2023","vin":"JTHCK262282","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"The problem I am experiencing pertains to the dash of my Lexus IS 250. The dash cover has melted, most likely due to exposure to heat during sunny days. This melting dash has created a dangerous situation, as it causes a glaring reflection on the windshield, impairing my vision while driving. This glare poses a significant safety risk to both my and other road users, especially during sunny days when the reflection becomes more pronounced. My primary concern is that despite being aware of this safety issue and having conducted a recall, Lexus has chosen to put a deadline on addressing this problem. This approach contradicts the fundamental principle of ensuring the safety and well-being of Lexus vehicle owners and other road users. The melting dash issue is a manufacturing fault, and it should be addressed regardless of when it manifests itself.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11540388,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2022","dateComplaintFiled":"08/23/2023","vin":"JTHCK262185","components":"STRUCTURE","summary":"The contact owns a 2008 Lexus IS250. The contact stated that while the vehicle was parked, the dashboard and the door panels melted causing the vehicle to become sticky. The vehicle was diagnosed and confirmed that there was a recall on melting dashboards, but the recall was no longer active. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11537744,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/10/2023","vin":"JTHCK262782","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2008 Lexus IS250. The contact stated that while his wife was driving at an undisclosed speed, there was an abnormally strong fuel odor coming from the vehicle. The failure persisted and the fuel light frequently illuminated on the instrument panel after refueling. The contact inspected the vehicle and discovered fuel residue in the fuel pressure sensor located by the intake manifold. Upon investigation, the contact discovered NHTSA Campaign Number: 18V432000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer and the dealer were notified of the failure; however, the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 102,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11481405,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2015","dateComplaintFiled":"08/26/2022","vin":"JTHBK262885","components":"ENGINE","summary":"UPON STARTING VEHICLE, ENGINE LOUDLY RATTLES FOR APROX. ONE SECOND AS IF SOMETHING IS LOOSE. THIS INSTANCE IS DIRECTLY IN LINE WITH LEXUS TSB \"L-SB-0155-08\" (Engine - Brief Engine Knock/Rattle On Cold Start Up). FURTHER INVESTIGATION SHOWS THIS IS A MAJOR CONCERN AS THIS INVOLVES A FAULTY CAMSHAFT ASSEMBLY.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11480665,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2022","dateComplaintFiled":"08/22/2022","vin":"Jthbk262585","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"- The door panel and dashboard is melting under normal to warm weather conditions. Yes. - The rubber is degrading and coming off in pieces . I am concerned that inhalation or contact with this rubber material is a chemical hazard and/or carcinogenic. Also, the shiny sticky dash impedes my driving visibility with a constant glare. - Yes, Lexus offered a limited recall for 2-3 years only. I was never informed of the issue despite going to a Lexus dealership for another safety recall in 2017. - It has been inspected by Toyota but not Lexus. - The rubber began to noticeably degrade in 2019, however, it\u2019s likely it began earlier. It has progressively worsened over time. The recall expired in 2018. I informed Lexus, who greedily stated that they could not help me despite them knowingly installing faulty, failing parts in the car, which may be carcinogenic, and as well as, negatively diminishes my visibility with a reflective glare. Plastic and rubber should not melt at normal temperatures and I have never encountered this issue with any car I\u2019ve ever owned.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11464299,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2019","dateComplaintFiled":"05/11/2022","vin":"JTHBK262882","components":"STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"Dashboard and door panels are melting to the point that (short) nails get stuck every time we drive. Car is parked under a roof and it\u2019s still melting. Poor visibility due to shine.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11447276,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2022","dateComplaintFiled":"01/13/2022","vin":"JTHBK262982","components":"UNKNOWN OR OTHER","summary":"front dashboard is sticky, cracked, and peeling off as well as the front and back door panels.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11444960,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2019","dateComplaintFiled":"12/26/2021","vin":"JTHBE262082","components":"UNKNOWN OR OTHER","summary":"The dash is melting and is extremely sticky. On sunny days, the sunlight reflects off of the dash and onto the windshield obstructing the driver's view. In addition, anything that gets on the dash sticks and cannot be removed. This debris also reflects on the windshield causing issues with visibility. I have contacted Lexus directly and have been told they will not repair or replace the dash because this was only a TSB and my car is now beyond the term for the TSB. This is something that should be a recall because it prevents the driver from being able to see what is happening in front of the vehicle and could cause an accident.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11437006,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2012","dateComplaintFiled":"10/16/2021","vin":"JTHBK262685","components":"ELECTRICAL SYSTEM","summary":"Electrical Issues started at approximately 30,000 miles. Random times of power windows not rolling down or back up. Random times of Radio controls not working. After recall of airbags was completed, the Navigation system started having Random issues with the touchscreen. Sometimes it would work and sometimes it didn't. Eventually the touchscreen on the Navigation quit working at all. When the door panels were replaced, the windows started working more consistently. The Air Conditioner stopped working one day. The next day after driving it back into the driveway, over the driveway bump, it started working. The entire electrical system seems like there are wires that make a connection, then maybe come loose just barely enough to no longer make a connection. And just a mechanic's hand brushing against something during a normal maintenance check up fixes it temporarily. Or hitting a bump in the road. Every issue is ELECTRICAL related. There are many other IS250 owners with the same issues all over public forums online. Many too that their Navigation no longer worked after few miles on the car. Could these electrical issues cause a fire? How do we know it can't? It's always a worry when I drive my car.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11426061,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2021","dateComplaintFiled":"07/22/2021","vin":"JTHCK262485","components":"AIR BAGS","summary":"Airbag light keeps going on and off. Looked up on google. A lot of people are having this issue. I filed for a complaint before and got no response.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11424978,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"07/15/2021","vin":"Jthbk262x82","components":"VISIBILITY/WIPER","summary":"Melted dash board","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11422156,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2021","dateComplaintFiled":"06/24/2021","vin":"JTHBK262482","components":"UNKNOWN OR OTHER","summary":"Extremely terrible material used on the dash and door panels. Sticky black material sticking to my children and their clothes.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11420881,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"06/14/2021","vin":"JTHBK262585","components":"AIR BAGS","summary":"The wiring harness for the front passenger airbag was recalled by lexus because it is too short and frequently becomes disconnected which disables the front passenger airbag and cause the air bag light to turn on on the instrument panel. Lexus sent a letter informing me of the recall, but it was sent to my parents house and I did not receive it in time. After finding the recall letter, the pandemic also prevented me from making it to the dealership in time. The letter they sent me also had no markings to indicate it was a recall or that the information inside was important in any way so the letter was easily ignored. I spoke with a lexus dealership and lexus corporate and they both refused to perform the safety repair because I was about 2 to 3 months past their deadline (June 2020?). As a result, my front passenger air bag is inoperable and any front riding passenger in my vehicle is at a greatly increased safety risk in the event of a serious crash. Lexus admitted the problem with their wiring harness and instituted a recall, so I don't think it is fair for them to potentially sacrifice the lives and the safety of my front riding passengers because of a superficial deadline. I would appreciate any help you could provide in convincing lexus to honor their safety recall for my vehicle. Thank you.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11406655,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2015","dateComplaintFiled":"04/06/2021","vin":"JTHBE262285","components":"ENGINE","summary":"THIS VEHICLE HAS AN OIL CONSUMPTION PROBLEM THE SAME AS OTHER TOYOTA VEHICLES IN THE CLASS ACTION LAWSUIT RELATING TO OWNERS HAVING TO CONSTANTLY SPEND MONEY ON OIL DUE TO A DEFECT IN THE ENGINE. THIS TOYOTA/LEXUS ENGINE DEFECT CONSUMES OIL AND THIS PROBLEM GROWS WORST AS THE VEHICLES GET OLDER. TOYOTA KNEW OF THIS ISSUE BUT DID NOT INFORM CUSTOMERS, AND WILL NOT HELP IN THE REPAIR OR DO A RECALL. THIS PROBLEM CAN CAUSE THE ENGINE TO FAIL AND CAUSE A HOST OF OTHER ISSUES.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11403928,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"03/10/2021","dateComplaintFiled":"03/19/2021","vin":"JTHBK262482","components":"UNKNOWN OR OTHER","summary":"MY ISSUE PERTAINS TO THE STICKY DASH AND THE SAME MATERIALS USED ON PARTS OF THE DOOR NEAR THE HANDLES. WHEN THE TEMPERATURE GETS OVER 80 DEGREES THE MATERIAL STARTS TO MELT AND BECOMES EXTREME HOT AND STICKY. WHEN I TRIED TO GRAB PAPERS I LEFT ON THE DASH I HAD TO TEAR THEM OFF AND IT LEFT A STICKY SUBSTANCE. IT ALSO CAN BECOME EXTREMELY HOT AND WHEN I HIT ANY PART OF THE DASH WHEN HEATED IT BURNS AND STICKS TO ME. I ATTEMPTED TO CONTACT LEXUS AND THEY DECLINED MY CLAIM BECAUSE IT IS NOT A 'SAFETY ISSUE TO THEM OR THE NHTSA'","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11398214,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2021","dateComplaintFiled":"02/27/2021","vin":"JTHBK262782","components":"VISIBILITY/WIPER","summary":"THE REAR VIEW MIRROR HAS BECOME UNUSABLE- MIRROR HAS BLACK SCRATCHES ALL OVER ON THE INSIDE & KEEPS GETTING WORSE. DO A GOOGLE SEARCH & YOU'LL FIND 100S OF COMPLAINTS ON FORUMS & CHATS. IT'S 1500 BUX TO GET THIS REPLACED & IT'S NOT A USERS FAULT! LEXUS HAS FULLY AWARE OF THIS FOR YEARS & NEVER DID A RECALL. I CAN'T SEE FROM THIS MIRROR AT ALL & DEF. NOT AT NIGHT. IF I GET IN A WRECK, IT WILL BE 100% ON LEXUS!","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11397984,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2021","dateComplaintFiled":"02/25/2021","vin":"JTHBK262282","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"FUEL PRESSURE SENSOR SHORTED OUT INSIDE","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11396547,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2021","dateComplaintFiled":"02/16/2021","vin":"JTHBK262885","components":"AIR BAGS","summary":"I RECEIVED A LETTER ABOUT A RECALL AFTER BEING TOLD I WILL RECEIVE A CALL BACK. AFTER A FEW WEEKS I CONTACTED LEXUS SET A DATE OF SERVICE WAS GIVEN A RENT A CAR BY LEXUS WAS TOLD FOR FREE BUT I PAID A DEPOSIT. LEXUS HAS REFUNDED ME MY MONEY AFTER I PICK UP MY CAR A LOUD NOISE WAS COMING FROM THE DASH I CONTACTED LEXUS VIA EMAIL AND SCHEDULED A DATE WAS TOLD THAT THEY FORGOT TO CLOSE A LID AND THAT WHAT WAS MAKING THE NOISE THAT TIME THEY GAVE ME A LEXUS LOANER NOT A RENT A CAR. BUT IT'S STILL MAKING THAT NOISE MY CAR NEVER MADE THAT NOISE I GO IN FOR A RECALL SERVICE AND IT FEELS LIKE I SHOULD HAVE NEVER GONE NOW I'M SCARED TO DRIVE TO NOT BREAK ANYTHING THE NOISE HAPPENS WHEN I TURN THE AC ON ETHER PARKED OR DRIVE I HAVE VIDEO OF THE NOISE","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11396356,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2021","dateComplaintFiled":"02/15/2021","vin":"JTHCK262485","components":"STEERING,AIR BAGS","summary":"GOT A AIRBAG LIGHT ON WHEN I STARTED MY CAR THIS MORNING. EVERYTHING IS INTACT. WAS READING FORUMS ABOUT IT. SAYS THIS PROBLEM IS VERY COMMON. PLEASE LET ME KNOW I DID NOT TAKE A PICTURE. BUT IF NEEDED I CAN TAKE A PICTURE AND SEND IT TO YOU.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11375912,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2019","dateComplaintFiled":"11/23/2020","vin":"JTHBK262682","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED PRIOR TO RESPONDING. THE CONTACT STATED THAT THE FAILURE WAS MOST EVIDENT AFTER STOPPING AT A TRAFFIC LIGHT AND THEN ATTEMPTING TO DRIVE FROM BEING STATIONARY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11365557,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2017","dateComplaintFiled":"10/21/2020","vin":"JTHBK262182","components":"UNKNOWN OR OTHER","summary":"DOOR PANELS MELTING","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11354552,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2020","dateComplaintFiled":"09/12/2020","vin":"JTHBE262985","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"THE CAR HAS EXTREMELY HIGH OIL CONSUMPTION. THE CYLINDER WALLS HAVE APPARENTLY PREMATURELY WORN DOWN DESPITE TIMELY OIL CHANGES AND MAINTENANCE. I AM HAVING TO PUT 2 QUARTS OF OIL FOR EVERY 1,000 MILES AT THIS POINT.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11342171,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2019","dateComplaintFiled":"07/29/2020","vin":"JTHBK262185","components":"UNKNOWN OR OTHER","summary":"DASHBOARD MELTING AND STICKY. DASHBOARD LEAVES GLARE WHEN PARKED OR DRIVING DURING DAY/HOT WEATHER. CONTACTED DEALER, DEALER SAID CANT DO ANYTHING FOR ME. MELTING STICKY DASHBOARD CREATES ODOR.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11338518,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2017","dateComplaintFiled":"07/09/2020","vin":"JTHCK262685","components":"ENGINE","summary":"2008 LEXUS IS 250 EXHIBITS A BRIEF RATTLE NOISE (APPROXIMATELY 1-3 SECONDS) AT START-UP. THE ISSUE WAS DIAGNOSED BY A LEXUS DEALERSHIP WHICH RECOMMENDED REPLACING THE CAM GEAR ASSEMBLY ASSOCIATED WITH THE VARIABLE VALVE TIMING (VVT) SYSTEM. THE VVT GEAR HOUSING AND SPROCKET COULD SEPARATE AND RESULT IN THE ENGINE STOPPING WHILE THE VEHICLE IS BEING DRIVEN, INCREASING THE RISK OF A CRASH. THE SAME SYMPTOMS, DIAGNOSIS, AND RECOMMENDED REPAIR WERE SUBJECT OF THE TOYOTA SAFETY RECALL 13V-395. THE RECALL EXCLUDED THE 2008 LEXUS IS 250, HOWEVER INCLUDED THE 2006-2011 LEXUS IS 350, 2010-2011 LEXUS IS 350C, AND THE 2006-2011 GS 350 MODELS. THE SAME DIAGNOSIS AND RECOMMENDED REPAIR WAS DETERMINED TO BE A SAFETY ISSUE IN THE MODELS ABOVE, BUT IS NOT IN THE 2008 LEXUS IS 250?","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11337812,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2019","dateComplaintFiled":"07/07/2020","vin":"JTHCK262385","components":"ENGINE","summary":"CAR SHAKES WHEN STOPPED, HESITATION WHEN PRESSING GAS PEDAL","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11325463,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2019","dateComplaintFiled":"05/21/2020","vin":"JTHBK262385","components":"STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"THE DASHBOARD MELTING WHEN THE VEHICLE WAS IN MOTION AND STATIONARY. MELTING DASHBOARD CREATES A GLARE IN THE WINDSHIELD AND MAKES IT IMPOSSIBLE TO SEE WHEN DRIVING DURING THE DAY. ADDITIONALLY, TOXIC FUMES FROM MELTING DASHBOARD MAKE IT DIFFICULT TO BREATHE WHEN DRIVING. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11323801,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2019","dateComplaintFiled":"05/07/2020","vin":"JTHBK262385","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"EVER SINCE I HAD THIS CAR, I ALWAYS HAD THE CONSTANT PROBLEM OF A WEIRD ENGINE SMELL OF ROTTEN EGGS, IT OVERHEATS OUT OF NOWHERE CONSTANTLY AFTER MULTIPLE REPAIRS AND MAINTENANCE PAID OUT OF POCKET. IT WOULD SHUT OFF WHILE DRIVING ANYWHERE. THESE ARE JUST SOME OF THE RECEIPTS. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11322602,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2019","dateComplaintFiled":"04/28/2020","vin":"JTHBK262385","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"CONSTANT ENGINE REPAIRS OUT OF POCKET WITHIN A SHORT PERIOD OF TIME. I HAVE MORE RECEIPTS OTHER THAN THE ONES SHOWN","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11322156,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2020","dateComplaintFiled":"04/24/2020","vin":"JTHBP262080","components":"ENGINE","summary":"TO WHOM IT MAY CONCERN. WITHIN THE IS-F(2008-2014). MEMBERS ARE EXPERIENCING CRACKED HEADERS MANIFOLD. MEMBERS REPORT SMELLING BAD EGGY PRE-CAT FUMES ODOR. THIS SEEMS TO BE AN ISSUE FOR PEOPLE WITH MID TO HIGH MILEAGE. THE OTHER ISSUE EVERY MEMBER IS EXPERIENCING ARE LEAKING VALLEY PLATE SEAL. PINK COOLANT CAN BE OBSERVED DRIPPING IN MINOR CASES AND LEAKING IN MAJOR CASES. CASES OF A POOL OF COOLANT ON OWNERS DRIVEWAY/GARAGES. THIS CAN EASILY CAUSE A FIRE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11322184,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2020","dateComplaintFiled":"04/24/2020","vin":"JTHBP262985","components":"ENGINE","summary":"VALLEY PLATE LEAK","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11321391,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2020","dateComplaintFiled":"04/17/2020","vin":"JTHBP262785","components":"ENGINE","summary":"LEXUS ISF, YEAR MODELS 2008-2014, ARE AFFECTED BY A VALLEY PLATE LEAK DUE TO THE FACT THAT TOYOTA/LEXUS UTILIZED THE IMPROPER SEALANT AND USED THE IMPROPER AMOUNT, LEADING TO THE HEAT EXCHANGER LEAKING COOLANT ONCE THE ORIGINAL, INADEQUATE SEALANT BEGINS TO DISINTEGRATE. THIS COULD CAUSE A CONDITION WHERE THE ENGINE COULD FAIL AND SOMEONE COULD GET HURT. THIS ISSUE IS VERY PROMINENT IN THE COMMUNITY (EVERY LEXUS FACEBOOK GROUP AND FORUM HAS DOCUMENTED THIS INFORMATION) - MOST ISFS DEVELOP THIS UNDER 100K MILES. FURTHERMORE, ALL ISFS WILL EVENTUALLY HAVE A CRACKED RH MANIFOLD ON THE #8 RUNNER. THIS CAN CAUSE A FIRE HAZARD IN ADDITION TO CARBON MONOXIDE POISONING. MY 2008 ISF HAS BEEN LEAKING COOLANT FOR ABOUT 15K MILES, PROGRESSIVELY GETTING WORSE (INSPECTED EVERY OIL CHANGE). IN ADDITION, I HAVE TO START TOPPING OF THE COOLANT EVERY WEEK. LEXUS DEALER QUOTED THIS REPAIR AT ALMOST $2000. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11320481,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2020","dateComplaintFiled":"04/08/2020","vin":"JTHBP262785","components":"ENGINE","summary":"ISFS YEAR MODELS 2008-2014 ARE AFFECTED THE VALLEY PLATE LEAK DUE TO THE FACT THAT TOYOTA/LEXUS UTILIZED THE IMPROPER SEALANT AND USED THE IMPROPER AMOUNT, LEADING TO THE HEAT EXCHANGER LEAKING COOLANT ONCE THE ORIGINAL, INADEQUATE SEALANT BEGINS TO DISENTEGRATE. THIS COULD CAUSE A CONDITION WHERE THE ENGINE COULD FAIL AND SOMEONE COULD GET HURT. FURTHERMORE, ALL ISFS WILL EVENTUALLY HAVE A CRACKED RH MANIFOLD ON THE #8 RUNNER. THIS CAN CAUSE A FIRE HAZARD IN ADDITION TO CARBON MONOXIDE POISONING.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11320597,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2020","dateComplaintFiled":"04/08/2020","vin":"JTHBP262285","components":"ENGINE","summary":"MY LEXUS ISF HAS A CRACKED PASSENGER SIDE MANIFOLD WHICH IS VERY AUDIBLE ON STARTUP AND BEGINNING SIGNS OF A VALLEY PLATE COOLANT LEAK, WHICH WILL EVENTUALLYLEAD TO ENGINE FAILURE. THESE CARS WERE MADE IN VERY LOW NUMBERS, HOWEVER OUR CAR ENTHUSIAST COMMUNITY IS EXPERIENCING THESE FAILURES IN A HIGHER THAN ACCEPTABLE NUMBERS OF THIS RARE VEHICLE. EACH REPAIR IS MANY THOUSANDS OF DOLLARS AND (VALLEY PLATE 2K-5K) (MANIFOLD QUOTED AT 22 HOURS LABOR AND 1400 FOR THE PART FROM LEXUS) TAKEN INTO ACCOUNT THE LOW PRODUCTION NUMBER AND HIGH RATE OF FAILURE, THIS MUST BE ADDRESSED. LEXUS HAS FAILED TO WORK WITH ME SHARING THE BILL.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11320463,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2019","dateComplaintFiled":"04/07/2020","vin":"JTHBP262X85","components":"ENGINE","summary":"IT IS KNOWN AS THE VALLEY PLATE LEAK. AND IT'S RADIATOR FLUID LEAKING OUT WHICH CAUSES DAMAGE TO THE COMPRESSION AND ALSO CAUSES THE VEHICLE TO OVER HEAT EASILY. IT HAPPENED WHEN I LET THE CAR SIT AND STARTED IT AND I NOTICED THE VALLEY PLATE STARTED LEAKING.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11309606,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2020","dateComplaintFiled":"02/17/2020","vin":"JTHCK262785","components":"AIR BAGS","summary":"THE SRS/AIRBAG LIGHT ILLUMINATED UPON STARTUP OF MY CAR, CODE B1861 DRIVER SIDE KNEE AIRBAG SQUIB OPEN.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11308516,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2019","dateComplaintFiled":"02/11/2020","vin":"JTHBK262785","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS250/350. WHILE DRIVING 60 MPH THE VEHICLE SHUDDERED AND SHUT OFF WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11289757,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2019","dateComplaintFiled":"12/17/2019","vin":"JTHBK262685","components":"UNKNOWN OR OTHER","summary":"DASH. AND DOOR PANELS. MELTING","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11280988,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2019","dateComplaintFiled":"11/19/2019","vin":"JTHBE262282","components":"UNKNOWN OR OTHER","summary":"SUNROOF GLASS EXPLODED FOR NO REASON, SENDING GLASS PARTICLES INSIDE THE CAR WHILE TRANSPORTING MY INFANT DAUGHTER AND DRIVING. IT IS A MIRACLE NOBODY GOT HURT. THERE IS DOCUMENTED CASES OF SUNROOF GLASS EXPLODING ON LEXUS CARS CLASS ACTION LAWSUITS. MY CAR HAS BEEN AT THE DEALER BY REQUEST OF LEXUS USA REPRESENTATIVE SCOTT MURPHY SINCE LAST FRIDAY 11/15 AND STILL NO RESOLUTION. THE SAFETY OF VEHICLE OWNERS SHOULD NOT BE BARGAINING CHIP. THESE EXPLOSION CAN CAUSE SERIOUS DAMAGE TO VEHICLE OPERATOR AND OCCUPANTS.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11277003,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2019","dateComplaintFiled":"10/29/2019","vin":"JTHBK262185","components":"VISIBILITY/WIPER","summary":"OVER TIME, THE REARVIEW MIRROR HAS DARKENED WITH BLACK SPOTS AND LINES MAKING IT DIFFICULT TO SEE DURING THE DAY. LEXUS IS AWARE OF THE PROBLEM, BUT WILL NOT REPLACE THE MIRROR WITHOUT A RECALL. THE DEFECT CAN BE SEEN ON REARVIEW MIRRORS FOR SALE ON EBAY. I WAS ADVISED BY LEXUS SERVICE THAT IF IT DOESN'T PASS SAFETY CHECK INSPECTION TO STICK ON A TEMPORARY MIRROR. THEY KNOW THERE IS A PROBLEM AND IT IS A SAFETY ISSUE. THERE MUST BE A RECALL BEFORE SOMEONE DIES. I FIND MYSELF LOOKING LONGER INTO THE MIRROR, TAKING MY EYES OFF THE ROAD, TO DISCERN THE TRAFFIC BEHIND. I TOOK PICTURES, BUT ON EBAY, IF YOU LOOK CLOSE, YOU CAN SEE THE SPOTTING AND LINES ON THE USED MIRRORS FOR SALE. IT'S NOT AN ISOLATED INCIDENT. ESPECIALLY BY THE COMPASS IN THE RIGHT HAND SIDE THERE ARE NOTICEABLE PARALLEL DIAGONAL LINES. THE REST OF THE MIRROR IS SPOTTY WITH LINES AND DARK.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11253961,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2019","dateComplaintFiled":"09/08/2019","vin":"JTHBK262982","components":"STEERING","summary":"AFTER DRIVING THROUGH A DEEPER PUDDLE ON THE ROAD MY ELECTRON POWER STEERING STARTED TO WORK INTERMITTENTLY AND AFTER STOPPING BRIEFLY TO BUY SOME SNACKS, MY ELECTRONIC POWER STEERING QUIT COMPLETELY. IT NOW NO LONGER WORKS AT ALL, AND THE ONLY WAY TO STEER IT IS WITH MANUAL (VERY HEAVY) STEERING. IT HAS BEEN SITTING IN THE DRIVEWAY FOR THE PAST 3 WEEKS.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11253448,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2016","dateComplaintFiled":"09/05/2019","vin":"JTHCK262585","components":"ENGINE","summary":"2008 LEXUS IS 250 EXHIBITS A BRIEF RATTLE NOISE (APPROXIMATELY 1-3 SECONDS) AT START-UP. THE ISSUE WAS DIAGNOSED BY A LEXUS DEALERSHIP WHICH RECOMMENDED REPLACING THE CAM GEAR ASSEMBLY ASSOCIATED WITH THE VARIABLE VALVE TIMING (VVT) SYSTEM. THE VVT GEAR HOUSING AND SPROCKET COULD SEPARATE AND RESULT IN THE ENGINE STOPPING WHILE THE VEHICLE IS BEING DRIVEN, INCREASING THE RISK OF A CRASH. THE SAME SYMPTOMS, DIAGNOSIS, AND RECOMMENDED REPAIR WERE SUBJECT OF THE TOYOTA SAFETY RECALL 13V-395. THE RECALL EXCLUDED THE 2008 LEXUS IS 250, HOWEVER INCLUDED THE 2006-2011 LEXUS IS 350, 2010-2011 LEXUS IS 350C, AND THE 2006-2011 GS 350 MODELS. THE SAME DIAGNOSIS AND RECOMMENDED REPAIR WAS DETERMINED TO BE A SAFETY ISSUE IN THE MODELS ABOVE, BUT IS NOT IN THE 2008 LEXUS IS 250?","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11240965,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2019","dateComplaintFiled":"07/31/2019","vin":"JTHBK262885","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"I BOUGHT 2008 LEXUS IS250 WITH 123K MILES ON 05/18/19. I HAD INSPECTED BY A MECHANIC PRIOR TO PURCHASING IT. ON ONE OCASSION PROR TO ACCIDENT, I BACKED OUT OF A DRIVE WAY. WHEN I SHIFTED THE AUTOMATIC TRANSMISSION FROM REVERSE TO DRIVE IT SUDDEN ACCELERATED FOR A BRIEF MOMENT, BUT IT WAS CLEAR IN FRONT OF ME AND I REMAIN IN CONTROL. IT ONLY HAPPENED TO ME THAT ONE TIME THAT WEEK AND I THOUGHT NOTHING OF IT. IN THE MORNING OF MAY 29, 2019 THE CAR WAS PARALLEL PARKED WITH A VEHICLE BOTH IN FRONT BEHIND IT. MY WIFE SLOWLY BACK UP THE CAR TO ALLOW ROOM TO PULL OUT OF THE PARKING SPOT. SHE TURN THE FRONT WHEELS TOWARDS THE CURB SO THAT THE FRONT OF THE CAR WOULD SLIGHTLY STICK OUT. WHEN SHE SHIFTED THE AUTOMATIC TRANSMISSION FROM REVERSE TO DRIVE, THE CAR SUDDENLY ACCELERATED, JUMP OVER THE CURB AND HIT THE CONCRETE WALL OF A SCHOOL. SHE PANICKED AT THE SUDDEN ACCELERATION AND DOES NOT REMEMBER IF SHE STEP ON ANY PEDAL DURING THAT TIME. SHE ONLY KNOWS IT ACCELERATED AS SOON AS SHE SHIFTED TO DRIVE AND THEN THE CAR HIT THE WALL. THERE WERE NO INJURIES AND NO OTHER CAR WAS INVOLVED. WE MOVED THE CAR OFF THE SIDE WALK AND NOTIFIED THE INSURANCE AND THE SCHOOL ADMIN.THE INSURANCE DECLARED IT A TOTAL LOSS AND TOOK OWNERSHIP OF IT. A GASOLINE CAR ACCELERATE BY OPENING THE THROTTLE TO ALLOW MORE AIR INTO THE ENGINE. THE ELECTRONIC THROTTLE SUDDENLY OPEN DUE TO THE PHYSICAL ELECTRONICS AND/OR SOFTWARE CONTROLLING IT WHEN THE TRANSMISSION IS SHIFT BETWEEN REVERSE AND DRIVE. DR. RONALD A. BELT THEORY SEEMS PLAUSIBLE. IF TRUE YOU WOULD THINK JUST CHANGING THE SOFTWARE TO GET AN AVERAGE OF VOLTAGE SAMPLES WOULD PREVENT THE OVER COMPENSATION OF THE ECU THROTTLE CONTROLLER CAUSE BY LOW VOLTAGE SPIKES. HTTPS://WWW.AUTOSAFETY.ORG/DR-RONALD-A-BELTS-SUDDEN-ACCELERATION-PAPERS/","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11218921,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"06/10/2019","vin":"JTHCK262985","components":"ENGINE","summary":"ENGINE CONSUMES ABOUT A QUART OF OIL EVERY THOUSAND MILES. TAIL PIPES FULL OF CARBON. SOMETIMES RUNS ROUGH","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11207999,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2019","dateComplaintFiled":"05/16/2019","vin":"JTHBE262385","components":"UNKNOWN OR OTHER","summary":"SO I BOUGHT THE CAR JUST YESTERDAY AND I SEARCHED THE VIN IN UR WEBSITE AND I SAW THAT THERE IS ONE UNREPAIRED ISSUE AND I'M A LITTLE WORRIED IT COULD CAUSE A SAFETY ISSUE LATER IN THE FUTURE IF I DON'T DO ANYTHING ABOUT IT. THE DEALER WHERE I BOUGHT IT FROM TOLD ME THE CAR WAS GOOD WITH NO ISSUE SO I WAS A LITTLE CONFUSED AFTER SEEING THIS. BELOW I SENT A SCREENSHOT OF THE ISSUE I SAW AND JUST WANT TO KNOW WHAT DO I DO ABOUT IT.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11196727,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2016","dateComplaintFiled":"04/16/2019","vin":"JTHBK262285","components":"UNKNOWN OR OTHER","summary":"DOOR PANELS ARE MELTING. LEXUS CORPORATE WILL NOT FIX THE ISSUE OF ALL DOOR PANELS MELTING INSIDE THE CAR. LEXUS DID HOWEVER FIX THE DASHBOARD BUT DOES NOT WANT TO FIX THE DOOR PANELS. DOOR PANELS FEEL LIKE PLAY DOUGH STICKY AND ITS SHAPE IS BEING DESTROYED GRADUALLY AS BEING USED DAILY.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11190629,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2019","dateComplaintFiled":"03/21/2019","vin":"JTHCK262485","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"TAKATA RECALL. MY CAR HAD THE AIRBAG RECALL BUT IT SEEMS LIKE DURING THE RECALL THEY DIDN'T REPLACE THE AIRBAG WIRING HARNESS, CAUSING THE AIRBAG DASH LIGHT.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11187370,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2019","dateComplaintFiled":"03/17/2019","vin":"JTHBK262585","components":"UNKNOWN OR OTHER","summary":"I HAVE BOUGHT THIS CAR 3 WEEKS AGO AND IT WAS 75K MILE AND ORIGINALLY HAD 151K MILES ACCORDING TO THE REPORT OFF THE LEXUS WEBSITE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11186151,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2019","dateComplaintFiled":"03/12/2019","vin":"","components":"ENGINE","summary":"WHY IS THERE A RECALL FOR THE IS350 VVT CAM GEARS AND NOT THE IS250 ???","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11182688,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2017","dateComplaintFiled":"02/27/2019","vin":"","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"STRONG GAS SMELL INSIDE CAR.DRIVING IDILING AT A STAND STILLAND WHILE CAR IS THEN TURNED OFF AFTER RUNNING ALSO ANOTHER PROBLEM RELATED OR NOT BUT SHOWING UP AT THE SAME TIME WAS A BAD ODOR NOT THE SMELL OF GAS BUT THE SMELL OF ROTTEN EGGS IS PRESENT AFTER THE CAR EXCELLERATES THE SMELL IS STRONG AND PUNGENT INSIDE VEHICLE ALSO","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11174298,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2019","dateComplaintFiled":"02/04/2019","vin":"JTHBE262282","components":"AIR BAGS","summary":"THERE HAS BEEN AN INTERMITTENT AIRBAG WARNING LIGHT ON MY VEHICLE. WHEN TAKEN TO THE DEALER FOR SERVICE, UNFORTUNATELY THE LIGHT WENT OUT, AND NO CODE WAS CAPTURED. IT WAS RETURNED TO THE DEALER RECENTLY, AND A FAULT CODE WAS RECOGNIZED; A POSSIBLE KNEE AIRBAG ISSUE. WHEN TALKING WITH THE SERVICE WRITER, THEIR TECHNICIANS HAD MENTIONED IT WAS MOST LIKELY A SHORT IN A WIRING HARNESS AT A COST OF $3500 TO REPLACE. I WAS TOLD ALL OF THE AIRBAGS MAY BE INOPERATIVE WITH THE WARNING LIGHT ON, BUT THE DEALERSHIP WAS NOT SURE. A NUMBER OF ONLINE LEXUS BLOGS TALK ABOUT SIMILAR CIRCUMSTANCES AND STRUGGLING WHY A FAULTY (DEFECTIVE) WIRING HARNESS THAT DISABLES ALL AIRBAGS IS NOT A SAFETY RECALL. IT SHOULDN'T HAVE TO BE A FATAL CRASH DUE TO INOPERATIVE AIRBAGS TO WARRANT A RECALL.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11172116,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2019","dateComplaintFiled":"01/25/2019","vin":"JTHBK262085","components":"AIR BAGS","summary":"AS INSPECTED BY LEXUS DEALERSHIP IN WOODLAND HILLS CA, MY CAR HAS AIRBAG LIGHT ON/OFF INTERMITTENTLY. ERROR CODE B1861 WAS FOUND THAT IS TIED TO KNEE AIRBAG ON THE DRIVER SIDE. THERE IS A PROBLEM WITH THE SQUIB CIRCUIT IN THE INSTRUMENT CLUSTER I BELIEVE. CAR HAS AROUND 99K MILES BUT THIS SAFETY CONCERN IS SERIOUS. THIS AIRBAG IS SOMETHING THAT NEVER GETS USED UNLESS YOU'RE IN AN ACCIDENT. I'VE NEVER BEEN IN ONE. IT IS JUST BAD WORKMANSHIP ON LEXUS TO INSTALL SUCH A WIRING HARNESS AND SQUIB CIRCUIT THAT'LL GO BAD BEFORE 100,000 MILES. AS A CUSTOMER THIS IS NOT SOMETHING THAT IS VISIBLE TO ME NOR SOMETHING I WOULD ATTEMPT TO TOUCH. IT IS HIDDEN BEHIND THE INSTRUMENT CLUSTER AND DASHBOARD. DEALERSHIP QUOTED $3000+ TO FIX SOMETHING THAT WASN'T CAUSED DUE TO CUSTOMER NEGLIGENCE. IT IS JUST BAD WORKMANSHIP FROM LEXUS. THERE IS A GREAT RISK INVOLVED WITH DRIVING LEXUS IS250'S CONSIDERING THIS LIGHT COULD TURN ON ANYTIME AND IF ONE GETS INTO AN ACCIDENT, THEN AIRBAG WOULD NOT DEPLOY RESULTING IN A POSSIBLE CASUALTY OR SERIOUS INJURIES. THIS SHOULD BE A RECALL ON ALL LEXUS AFFECTED BY THIS. CUSTOMER SHOULDN'T BE RESPONSIBLE FOR THESE WORKMANSHIP PROBLEMS.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11166718,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2019","dateComplaintFiled":"01/13/2019","vin":"JTHBE262185","components":"AIR BAGS","summary":"AFTER HITTING A HARD BUMP, THE VEHICLE THREW A B1866 CODE INDICATING AN OPEN CIRCUIT ON THE FRONT PASSENGER KNEE AIRBAG. THE CONNECTOR HAS BECOME LOOSE AND AFTER READING OTHER COMPLAINTS ONLINE IT SEEMS TO HAPPEN FREQUENTLY WITH THIS CONNECTOR OR ON THE DRIVER SIDE KNEE AIRBAG CONNECTOR.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11163957,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2018","dateComplaintFiled":"12/29/2018","vin":"JTHBK262982","components":"AIR BAGS","summary":"DASH AIRBAG LIGHT RANDOMLY TURNED ON. CAR WAS PARKED. AS SOON AS CAR WAS TURNED ON THE LIGHT LIT UP. LIGHT WAS NOT ON DAY BEFORE. TOOK TO LOCAL LEXUS DEALERSHIP AND HAD CODE SCANNED. DEALERSHIP INFORMED ME THAT MY CAR NEEDS A NEW DASH HARNESS AND REPAIR WOULD COST +$3,000 PLUS TAX FOR PART AND LABOR WHICH IS HALF OF WHAT THE CAR COSTS. ALSO TOLD ME THAT WHEN THE LIGHT IS ON NONE OF MY AIRBAGS WILL DEPLOY IN THE EVENT OF A COLLISION WHICH MAKES ME WORRIED TO DRIVE THE CAR, ESPECIALLY THIS TIME OF YEAR. LOOKED UP THE ISSUE ONLINE AND SAW IT IS A COMMON ISSUE WITH THESE CARS, BUT THERE IS NO TYPE OF RECALL FOR THE ISSUE WHICH IS UNUSUAL FOR SOMETHING THAT IS COMMON AND PUTS LIVES AT RISK.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11152516,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2017","dateComplaintFiled":"11/19/2018","vin":"JTHBK262182","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE DOOR PANEL AND DASHBOARD STARTED TO MELT, CRACK, AND BECOME STICKY. THE DEALER (LEXUS OF TAMPA BAY, 5852 N DALE MABRY HWY., TAMPA, FL 33614) STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL; HOWEVER, THEY STOPPED DOING REPAIRS IN NOVEMBER OF 2017. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,800.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11143458,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2018","dateComplaintFiled":"10/28/2018","vin":"JTHBE262485","components":"EXTERIOR LIGHTING,AIR BAGS,SEAT BELTS","summary":"PASSENGER SIDE SEAT BELT WARNING LIGHT COMES ON WITH NO ONE SITTING THERE. NEED TO REPLACE DASH/INSTRUMENT CLUSTER HARNESS.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11138731,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2018","dateComplaintFiled":"10/09/2018","vin":"","components":"AIR BAGS","summary":"2008 LEXUS IS 250. CONSUMER WRITES IN REGARD TO AIRBAG RECALL AND AIRBAG LIGHT REMAINING ON. *AS *JS","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11122792,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2016","dateComplaintFiled":"08/27/2018","vin":"JTHBK262785","components":"FUEL/PROPULSION SYSTEM","summary":"TAKATA RECALL. WAS UNAWARE OF FUEL SYSTEM RECALL. THE DEALERSHIP NEVER INFORMED ME THAT THIS WAS EVER AN ISSUE. STARTED SMELLING A WEIRD SMELL COMING FROM THE EXHAUST WHEN I ACCELERATE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11121961,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2016","dateComplaintFiled":"08/23/2018","vin":"JTHBK262X82","components":"UNKNOWN OR OTHER","summary":"I HAVE BEEN EXPERIENCING THIS ISSUE SINCE I BOUGHT THE CAR, LEXUS KEEPS TELLING ME THAT MY ENGINE IS FINE AND THEY HAVE TESTED IT ETC, HOWEVER IT COMES TO A DEAD STOP AND WON'T GO I KEEP PRESSING THE GAS BUT IT HESITATES REALLY BAD CLOSE TO BE HIT BY ONCOMING CARS ON A DAILY BASIS.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11118963,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"08/10/2018","vin":"","components":"AIR BAGS","summary":"TAKATA AIRBAG. PASSENGER AIRBAG TROUBLE LIGHT COMES ON DASH INTERMITTENTLY WHEN STATIONARY AND WHILE IN MOTION ON STREET/HIGHWAY. WHEN I RECENTLY HAD THE TAKATA AIRBAG RECALL DONE, THE DEALERSHIP QUOTED ME $2,100 TO REPLACE THE WIRING HARNESS. I RESEARCHED ON-LINE AND FOUND THIS TO BE UNIVERSALLY OCCURRING PROBLEM WITH LEXUS IS250 MODELS AND OTHERS 2006 AND LATER. THE DEFECTIVE PART IS THE CONNECTOR FROM THE WIRING HARNESS COMING LOOSE AT THE PLUG INTO THE AIRBAG. SINCE THIS A UNIVERSAL SAFETY ISSUE AND RELATED TO A DEFECTIVE PART (RATHER THAN A MECHANICAL PART SUBJECT TO WEAR/TEAR) SHOULDN'T THIS BE A RECALL? SEE FOLLOWING LINK FOR MORE DETAILS, BUT IT IS PRETTY COMMON LORE IN LEXUS CIRCLES THAT IS HAPPENING AT LOW MILES AS WELL AS HIGH MILES. NOT SURE WHY CONSUMERS ARE PAYING FOR THIS FLAW WHEN OUT OF WARRANTY. HTTPS://WWW.CLUBLEXUS.COM/FORUMS/IS-2ND-GEN-2006-2013/542134-AIRBAG-LIGHT-ON-WITH-RESOLUTION-TSB.HTML","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11115406,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2016","dateComplaintFiled":"08/02/2018","vin":"JTHCK262785","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND PRODUCED A GLARE THAT IMPAIRED VISION WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LEXUS OF NEW ORLEANS (8811 VETERANS MEMORIAL BLVD, METAIRIE, LA 70003, (504) 207-3100) WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,000. **TR CONSUMER STATED RECALL ON DASHBOARD'S WARRANTY EXPIRED AFTER 10YEARS OF FIRST USE. UPDATED 11/7/18*JB","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11113499,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2017","dateComplaintFiled":"07/25/2018","vin":"JTHBK262085","components":"UNKNOWN OR OTHER","summary":"THE \"VSC\" WARNING LIGHT HAS BEEN COMING ON AND STAYING ON SINCE NOVEMBER 2017. I HAVE READ THAT MANY LEXUS IS 250 CARS ARE HAVING THE SAME ISSUE. THE CAR SEEMS TO BE DRIVING FINE FOR NOW BUT THERE HAS TO BE A REASON FOR THE WARNING LIGHT. IF SO MANY OTHER CARS HAVE THIS ISSUE, I'M WONDERING IF IT'S A MANUFACTURE ERROR?? THE WARNING LIGHTS COMES ON AS SOON AS THE ENGINE STARTS AND IT DOES NOT GO OUT.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11102706,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2018","dateComplaintFiled":"06/19/2018","vin":"JTHBK262585","components":"UNKNOWN OR OTHER","summary":"STICKY DASHBOARD AND PANELS EVEN WITH VERY MINIMAL DRIVING IN THE HEAT, CAR ALWAYS PARKED IN COVERED GARAGE AT WORK AND GARAGED AT HOME, LOW MILEAGE CAR REARVIEW MIRROR COATING COMING OFF RANDOM ENGINE MISFIRES EVEN AFTER PERFORMING CARBON TSB","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11100103,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2018","dateComplaintFiled":"06/05/2018","vin":"JTHCK262685","components":"TIRES","summary":"I PURCHASED 4 BRAND NEW TIRES FROM FIRESTONE COMPLETE AUTO CARE ON 12/27/2015. I HAVE HAD SEVERAL INCIDENTS WITH THE TIRES INCLUDING FREQUENT BUBBLE FORMATION AND A TIRE BLOW OUT ON THE HIGHWAY. I BELIEVE THE FREQUENCY OF THESE INCIDENTS WARRANT INVESTIGATION AS TO POSSIBLE DEFECTS IN THIS BRAND AND LINE OF TIRE THAT COULD BE LIFE THREATENING. I HAD A TIRE BLOWOUT OF THE LEFT DRIVERS SIDE TIRE WHILE ON THE HIGHWAY ON MY WAY TO WORK IN RUSH HOUR TRAFFIC ON 3/30/17. FORTUNATELY, I WAS ABLE TO GET THE CAR IN CONTROL AND GET OFF OF THE NEXT EXIT. I HAD THE TIRE REPLACED LATER THAT MORNING. NEXT, I WAS AT THE LEXUS DEALERSHIP IN NOVEMBER OF 11/2017 FOR AN ALIGNMENT AND A BUBBLE WAS FOUND IN THE SIDEWALL TIRE. THIS TIRE WAS REPLACED AT THE LEXUS DEALERSHIP. ON 4/15/18, I WAS DRIVING ON THE HIGHWAY AND MY CAR FELT UNBALANCED AND THE CHECK TIRE LIGHT CAME ON. I ATTEMPTED TO PUT AIR IN THE RIGHT FRONT PASSENGER TIRE BUT WAS UNABLE TO GET AIR IN. I BROUGHT THE CAR TO FIRESTONE AND WAS TOLD I NEEDED A NEW TIRE. ON 6/2/18, I BROUGHT THE CAR TO MIDAS FOR AN EMISSIONS SYSTEM CHECK AND THE TECHNICIAN SHOWED ME A BUBBLE ON THE SIDEWALL OF THE LEFT DRIVERS SIDE TIRE. I BROUGHT THE CAR TO FIRESTONE AND THIS WAS VERIFIED. I WAS CHARGED AND THE TIRE REPLACED. HAVING PURCHASED THESE 50,000 MILE TIRES IN DECEMBER OF 2015 WITH 93,000 MILES ON MY VEHICLE THIS IS AN EXCESSIVE AMOUNT OF ISSUES AT 126,000 MILES. I HAVE BOTH SAFETY AND FINANCIAL CONCERNS ABOUT THIS PRODUCT. I HAVE ATTEMPTED TO SPEAK WITH FIRESTONE DIRECTLY AT THE STORE, THEY DENY ANY ISSUE WITH THE TIRES. I RECEIVED DISCOUNT PRICING FOR REPLACING 2 TIRES BUT NO OTHER ACCOUNTABILITY BY FIRESTONE. I BELIEVE THIS WOULD HAVE TO OCCUR AT A HIGHER LEVEL. THE TIRES ARE BRIDGESTONE DRIVEGUARD BL WITH RUN FLAT 225/45R17 91W 50,000 MILE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"},{"type":"Tire","productYear":"9999","productMake":"BRIDGESTONE","productModel":"UNKNOWN","size":null,"manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":11088784,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2018","dateComplaintFiled":"04/18/2018","vin":"JTHCK262585","components":"SERVICE BRAKES","summary":"REAR BRAKE CALIPERS SEIZING WITHIN MONTHS KEEP HAVING TO REPLACE CALIPER SCREWS OR ENTIRE CALIPER","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11084671,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2017","dateComplaintFiled":"04/11/2018","vin":"JTHBE262085","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"TAKATA RECALL. AFTER LETTING THE LEXUS DEALERSHIP DO THE RECALL ON MY AIRBAGS, I RECEIVED A AIRBAG LIGHT SHORTLY AFTER AND LET THEM KNOW I DIDN'T HAVE THE ISSUE UNTIL AFTER THEY SERVICED THE AIRBAG. THE ISSUE IS STATED THAT THEY MADE THE HARNESS TOO SHORT IN MY YEAR CAR AND LEXUS IS NOT TAKING RESPONSIBILITY FOR THEIR ERROR WHICH IS PUTTING MY LIFE AND MY CHILD'S LIFE IN DANGER IF WE WERE TO GET IN A ACCIDENT WITH MY CAR. THE AIRBAGS ARE DISABLED DUE TO THIS FAULTY HARNESS. WHEN CONTACTING CORPORATE THEY ONLY OFFERED TO HELP WITH $500 OF THE COST WHILE THE DEALERSHIP WANTS $3500 TO FIX. THIS IS ABSOLUTELY RIDICULOUS. WHY SHOULD I HAVE TO PAY FOR A ISSUE THAT LEXUS KNOWS WAS THERE MISTAKE. THIS IS A MAJOR SAFETY CONCERN AND SHOULD BE ADDRESSED IMMEDIATELY!","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11083766,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2018","dateComplaintFiled":"04/07/2018","vin":"JTHCK262685","components":"STRUCTURE","summary":"DASH CRACKING, STICKY TRUNK BUTTON, DOOR PAN ELS DISCOLORED . FIRST OWNER PURCHASED NEW. GARAGE KEEP ENTIRE PERIOD SINCE PURCHASE IN 08. I ALWAYS WANTED TO HAVE A LEXUS AND ON MY 50TH BITHDAY AND PURCHASED A NEW ONE. I WANTED A LEXUS BECAUSE IT MEANT QUALITY. I UNDERSTAND TOYOTA /LEXUS ISSUED A NOTICE TO DEALERS BUT NOT A RECALL NOTICE. I NEVER RECIEVED ANY NOTICE FROM MY LOCAL DEALER OR LEXUS REGARDING THIS DEFECT UNTIL THE REPLACEMENT PLAN HAD EXPIRED. CLASS ACTION SUIT WAS DROPPED WHEN TOYOTA/LEXUS AGREED TO REPLACE DASH AND DOOR PANELS BACK 10 YEARS AND NO MILAGE CAP ON CERTAIN VEHICLES, MINE INCLUDED. I WOULD LIKE THIS REPLACED IN A TIMELY FASHION AT NO CHARGE. I CAN'T EVEN TRADE OR SELL MY VEHICLE FOR REAL,VALUE OF A GARAGE KEPT VEHICLE WITH THESE ISSUES. WHY IS IT LEXUS CAN'T DO BETTER FOR ITS CUSTOMERS AND NOT LEAVE ME IN LIMBO? I WOULDN'T PURCHASE ANOTHER LEXUS OR TOYOTA IN THE FUTURE IF THE MANUFACTURE WON'T STAND IT'S PRODUCT. THIS COULD EFFECT UP 3.5 MILLION TOYOTA AND LEXUS VEHICLES. CAN THE DEPT OF,TRANSPORTATION CONTACT THE MANUFACTURE AND PUT A FIRE UNDER THEIR TAILS? I WOULD APPRECIATE ANY HELP AND GUIDANCE ON THIS ISUUE. THANKYOU FOR YOUR HELP.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11083540,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2018","dateComplaintFiled":"04/06/2018","vin":"","components":"ELECTRICAL SYSTEM,SEAT BELTS,SEATS","summary":"DASHBOARD AND DOOR PANELS ARE STICKY, ENGINE SEEMS LIKE IT WILL DIE OUT WHEN I COME TO A STOP . SUNROOF DOESN'T OPEN BECAUSE CONTROLS DON'T WORK .","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11083541,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2018","dateComplaintFiled":"04/06/2018","vin":"","components":"SEATS,ENGINE,VISIBILITY/WIPER","summary":"THE DRIVER SEAT MAKES A LOUD NOISE WHEN MOVING BACK AND FORTH TO ADJUST THE POSITION. VIBRATATION IS STRONG WHEN YOU COME TO A STOP AND IT FEELS LIKE THE CAR WILL DIE OUT. AND DANGEROUS TO DRIVE ON A SUNNY DAY BECAUSE OF THE GLARE FROM THE DASHBOARD. I HAVE CALLED DEALERSHIP WITH NO LUCK","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11083182,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2018","dateComplaintFiled":"04/03/2018","vin":"JTHBK262382","components":"UNKNOWN OR OTHER","summary":"THE DASHBOARD AND SIDE PANELS ARE MELTING AND VERY STICKY. HAD TO BUY A COVER FOR DASHBOARD TO PREVENT THE SHINY PART FROM HITTING THE WINDSHIELD.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11075460,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/08/2017","dateComplaintFiled":"02/28/2018","vin":"JTHBE262982","components":"AIR BAGS,SEAT BELTS","summary":"ON NOVEMBER 8, 2017, I WAS INVOLVED IN A TRAFFIC ACCIDENT IN SANTA MONICA, CA AS I WAS MAKING A LEFT TURN FROM AN ALLEY ONTO A TWO-LANE RESIDENTIAL STREET. THE OTHER VEHICLE STRUCK ME ON THE LEFT FRONT CORNER OF MY CAR. WHILE THE AIRBAGS OF THE OTHER CAR WERE DEPLOYED , NONE OF MY AIRBAGS WERE DEPLOYED. FURTHER, MY SHOULDER BELT FAILED TO PROPERLY RESTRAIN ME AND THE TOP OF MY HEAD STRUCK THE LEFT 'A-PILLAR'. SOON AFTER THE ACCIDENT, I REQUESTED THAT LEXUS DOWNLOAD MY CAR'S EDR( AKA \"BLACK BOX\" ). THE INJURY TO THE TOP OF MY HEAD DID NOT TURN OUT TO BE SERIOUS. HOWEVER, ABOUT 2-3 WEEKS FOLLOWING THE ACCIDENT, I STARTED HAVING PAIN IN MY LOWER RIGHT ABDOMEN. THIS WAS SOON THEREAFTER DIAGNOSED AS A RIGHT SIDE INGUINAL HERNIA. ABOUT THIS SAME TIME, I RECEIVED A DOWNLOAD OF THE RAW DATA FROM MY CAR'S EDR. I WAS ABLE TO COMPUTE THAT I EXPERIENCED A 20 G FORCE TOWARDS THE LEFT FRONT CORNER OF MY VEHICLE. MY CONCLUSION IS THAT MY BODY WAS FORCED UPWARDS AND TORQUED TO THE LEFT DURING THE ACCIDENT WITH A FORCE EQUAL TO 20 TIMES MY BODY WEIGHT. I CONCLUDE THAT THIS CAUSED THE INJURY LEADING TO THE HERNIA. WHEN I FIRST CONTACTED LEXUS LAST NOVEMBER, I INDICATED THAT I BELIEVED THERE WAS A \"SAFETY GAP\" IN MY VEHICLE. WHILE I ACCEPT THAT THE AIR BAGS DID NOT DEPLOY, I STRONGLY BELIEVE THAT THE SHOULDER BELT SHOULD HAVE PRECLUDED MY HEAD HITTING THE \"A-PILLAR' AND THE INJURY TO MY LOWER RIGHT ABDOMEN. AFTER MUCH DELAY, I FINALLY RECEIVED A RESPONSE FROM TOYOTA ON FEBRUARY 8, 2018. IN A BRIEF, DISMISSIVE ONE-PAGE LETTER, THEIR RESPONSE WAS THAT MY CAR PERFORMED PROPERLY DURING THE ACCIDENT. IN THIS LETTER, THEY FAILED TO EVEN MENTION THE FAILURE OF MY SHOULDER BELT TO PROPERLY RESTRAIN ME. BASED ON EARLIER CONVERSATIONS VIA PHONE WITH LEXUS, I HAD BEEN EXPECTING A REPORT PREPARED BY LEXUS SAFETY ENGINEERS. IN CONCLUSION, I WILL NOT PURCHASE ANOTHER LEXUS VEHICLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11073168,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2017","dateComplaintFiled":"02/15/2018","vin":"JTHBK262785","components":"UNKNOWN OR OTHER","summary":"A LATENT DEFECT IN THE DASHBOARD AND SIDE DOOR PANELS MELT OR DEGRADE UPON PROLONGED EXPOSURE RESULTING IN A STICKY, REFLECTIVE GOO THAT REDUCES VISIBILITY. THE INCREASED GLARE HAS BECOME A SAFETY ISSUE. LEXUS HAS REFUSED MY CLAIM AND WILL NOT REPAIR MY VEHICLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11053303,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2017","dateComplaintFiled":"12/07/2017","vin":"JTHBE262282","components":"VISIBILITY/WIPER","summary":"I HAVE A 2008 LEXUS IS 350 IN WHICH THE INTERIOR REAR VIEW MIRROR HAS BECOME HAZY AND FILLED WITH BLACK LINES LIMITING REAR VISIBILITY. I HAVE READ SEVERAL BLOGS AND BEEN INFORMED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. THIS SEEMS TO BE IN VIOLATION OF THE FOLLOWING SAFETY GUIDELINES, HOWEVER LEXUS DOES NOT FEEL THE NEED TO REPLACE THE MIRROR WITHOUT $1000 OUT OF OWNERS POCKET. < 571.110 571.112 > SUBPART B - FEDERAL MOTOR VEHICLE SAFETY STANDARDS 571.111 STANDARD NO. 111; REARVIEW MIRRORS. S1. SCOPE. THIS STANDARD SPECIFIES REQUIREMENTS FOR THE PERFORMANCE AND LOCATION OF REARVIEW MIRRORS. S2. PURPOSE. THE PURPOSE OF THIS STANDARD IS TO REDUCE THE NUMBER OF DEATHS AND INJURIES THAT OCCUR WHEN THE DRIVER OF A MOTOR VEHICLE DOES NOT HAVE A CLEAR AND REASONABLY UNOBSTRUCTED VIEW TO THE REAR.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11051082,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2017","dateComplaintFiled":"11/28/2017","vin":"JTHCK262982","components":"ENGINE","summary":"I TOOK MY CAR TO THE LOCAL DEALER FOR THE CARBON BUILDUP RECALL IN THE MOTOR. THEY REBUILT PARTS OF THE INTERNAL MOTOR. AFTER THEY REBUILT THE MOTOR FOR CARBON BUILD UP, MY ENGINE LIGHT STARTED TO LIGHT UP FOR BAD CATALYTIC CONVERTER. I TOLD THEM THAT THE LIGHT NEVER SHOWED UP BEFORE AND COULD'VE WENT BAD FROM ALL OF THE MILES OF CARBON BUILD UP THAT DAMAGED THE CATALYTIC CONVERTER. THEY COULDN'T REPAIR THE CATALYTIC CONVERTER BECAUSE I WAS OUT OF THE WARRANTY PERIOD.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11035756,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2017","dateComplaintFiled":"10/23/2017","vin":"JTHCK262085","components":"AIR BAGS","summary":"WIRING HARNESS THAT IS TOO SHORT.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11033065,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2017","dateComplaintFiled":"10/12/2017","vin":"JTHBP262785","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"I HAVE RECENTLY PURCHASED A PREOWNED 2008 LEXUS ISF WITH THE STICKY DASH BOARD ISSUE AND ALSO THE DOOR PANELS ARE DECAYING AWAY. LEXUS WILL NOT REPLACE MY ITEMS THAT ARE DAMAGE DUE TO THEIR POOR MIXTURE OF THE MATERIAL USED TO MAKE THEIR DASH AND PANELS. PREOWNED PURCHASED SHOULD BE COVER IF THE CAR MEET THE DEFECTIVE ISSUE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11033081,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2014","dateComplaintFiled":"10/12/2017","vin":"JTHBK262685","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT OBSERVED STICKY RESIDUE ASSOCIATED WITH THE DASHBOARD AND THE FRONT DRIVER AND PASSENGER SIDE HANDLES WERE NOT FUNCTIONING PROPERLY. THE DEALER (LEXUS OF PALM BEACH, 5700 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417, (561) 291-6004) FAILED TO PROVIDE THE APPROPRIATE OEM DASHBOARD. IN ADDITION, THE CONTACT WAITED YEARS FOR THE HANDLES TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11032275,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2017","dateComplaintFiled":"10/08/2017","vin":"JTHBE262682","components":"FUEL/PROPULSION SYSTEM","summary":"STRONG GAS ORDER IN CABIN WHEN STARTING CAR AFTER WARM. NO VISIBLE GAS LEAKS, BUT CAN SMELL UNDER HOOD. THERE HAS BEEN RECALLS FOR THIS. REPORT RECEIPT DATE: 2014-10-15 NHTSA CAMPAIGN: 14V647000 MANUFACTURE: TOYOTA MOTOR ENGINEERING & MANUFACTURING THEY SAY THERE ARE NO RECALLS ON MY VEHICLE, LEXUS SAYS THEY COULD NOT SMELL THE GAS FUMES!","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11010818,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2017","dateComplaintFiled":"07/26/2017","vin":"JTHBK262585","components":"AIR BAGS,FUEL/PROPULSION SYSTEM","summary":"AFTER HAVING THE CAR I STARTED GETTING THE FEEL AS IF THE CAR WANTED TO CUT OFF EACH TIME I CAME TO A STOP. THERE WAS VIBRATION WITH IN THE MOTOR AS IT SEEMED. I CONTACTED THE DEALERSHIP AND THEY ADVISE THERE WAS A ISSUE WITH MY MODEL WITH THE MOTOR SYSTEM WITH THE VIBRATION. THEY FIXED THE ISSUE SO I THOUGHT BUT AS OF TODAY THERE IS STILL VIBRATIONS AT TIME WHEN I COME TO A COMPLETE STOP. LATER ON I RECEIVED A RECALL ON THE DASHBOARD AND DOOR PANELS. I LATER RECEIVED ANOTHER RECALL FOR MY AIRBAGS, NOW MY AIRBAG LIGHT KEEPS COMING ON AND I'M HAVING TO TAKE THE CAR BACK AND FORTH TO THE DEALERSHIP. THESE ITEMS HAS HAPPEN ON NUMBER OF OCCASIONS","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11003519,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2014","dateComplaintFiled":"07/06/2017","vin":"JTHCK262685","components":"AIR BAGS","summary":"I PURCHASED MY LEXUS IN NOV. 2012 FOR APPROX. $18000 CASH FROM A PRIVATE PERSON. BY EARLY 2013, THE SRS AIRBAG WARNING LIGHT STAYED TO COME ON, STAY ON FOR 1-2 DAYS, THEN GOES OFF. THEN, FEW MONTHS LATER, IT CAME ON AND STAYED ON. SO, I TOOK IT TO A LEXUS DEALER TO CHECK IT. THEY IMMEDIATELY INFORMED ME THAT THE CAUSE WAS A DEFECTIVE SRS WIRE HARNESS, AS PER THE FAULT CODE B1861, WHICH LEXUS WAS WELL AWARE OF AND HAD ISSUED TSP, AND THE FIX WAS TO REPLACE THE SRS WIRE HARNESS WITH AN UPGRADED REPLACEMENT WHICH WOULD COST ME $3500-$4000. NOT BEING AWARE OF THIS ISSUE BEFORE I PURCHASED MY LEXUS, I DECIDED TO RESEARCH THE PROBLEM TO LEARN MORE BEFORE CONTACTING LEXUS CUSTOMER SATISFACTION CENTER, AS ADVISED BY THE DEALER. HOWEVER, LEXUS CUSTOMER SATISFACTION CENTER, AS WELL AS LEXUS CORPORATE OFFICE, REFUSED TO TAKE RESPONSIBILITY AND CARRY THE ENTIRE COST, EVEN SO THEY ACKNOWLEDGED THE DEFECT. THEREFORE, I'M LEFT WITH A CAR WITH NONFUNCTIONAL AIRBAG SYSTEM; IT WOULD COST ME AS MUCH AS 50% OF THE MARKET VALUE OF THE CAR; IT COULD NOT BE RESOLD; AND, IT WOULD NOT PASS THE DMV INSPECTION. ACCORDING TO ALL LEXUS DEALERS WHO INSPECTED THE PROBLEM, THIS SRS WIRE HARNESS IS LOCATED UNDER THE DASHBOARD AND CAN NOT BE DAMAGED EXCEPT DUE TO AN ACCIDENT WHERE DAMAGE REACHES THE DASHBOARD AREA. THEREFORE, IT'S LEXUS RESPONSIBILITY TO CARRY THE COST OF UPGRADING THE DEFECTED WIRE HARNESS. MOREOVER, THEY HAVE INFORMED THAT IT'S UNSAFE TO DRIVE THE CAR IN ITS CURRENT CONDITION BECAUSE THE AIRBAG SYSTEM MAY NOT FUNCTION PROPERLY IN AN ACCIDENT. HOWEVER, DUE TO THE HIGH COST OF FIXING THIS PROBLEM, I AM, LIKE MANY OTHER LEXUS OWNERS, LEFT WITH NO CHOICE BUT TO DRIVE IT THE WAY IT IT AND PRAY I WON'T GET IN ANY ACCIDENT.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11002651,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2016","dateComplaintFiled":"07/01/2017","vin":"JTHBE262582","components":"STEERING","summary":"WHILE STATIONARY AND IN MOTION, WHILE TURNING THE STEERING WHEEL, IT PRODUCES A GRINDING NOISE. WHILE DRIVING, THE STEERING HAS THE TENDENCY TO LOCK UP/CREATE RESISTANCE FOR A FEW SECONDS AS A RESULT THE CAR WANDERS INTO ONCOMING TRAFFIC OR INTO THE OTHER LANE/SHOULDER OF THE ROAD UNTIL IT BREAKS FREE WHICH THEN CAUSES THE VEHICLE TO SWERVE OUT OF CONTROL AND I REGAIN CONTROL. I TOOK IT TO A MECHANIC FOR AN ESTIMATE. THE FAULT IDENTIFIED WAS THE ELECTRONIC POWER STEERING MOTOR AND RACK AND PINION SYSTEM WAS NO GOOD. THE CAR HAS BEEN PARKED FOR A YEAR BECAUSE IT IS TOO UNSAFE TO DRIVE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10984688,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2017","dateComplaintFiled":"05/10/2017","vin":"JTHBK262X82","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 250. WITHIN LESS THAN TWO DAYS OF OWNING THE VEHICLE, THERE WAS A FAILURE WITH THE RADIATOR CAP AND CATASTROPHIC ENGINE FAILURE. THE TEMPERATURE GAUGE FLUCTUATED HIGHLY. THE DEALER REPLACED THE RADIATOR CAP AND PROVIDED NO SOLUTION FOR THE ENGINE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 10V309000 (ENGINE AND ENGINE COOLING) AND 09V020000 (ENGINE AND ENGINE COOLING). AN INDEPENDENT MECHANIC REPLACED THE ENGINE ASSEMBLY DUE TO THE FAILURE. THE MANUFACTURER WAS AWARE THAT THEY ISSUED TWO RECALLS, BUT THEY PROVIDED NO SOLUTION TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10984345,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2017","dateComplaintFiled":"05/08/2017","vin":"JTHBK262882","components":"AIR BAGS","summary":"TAKATA RECALL WHEN THE CAR IS IN MOTION I HAVE SOME TYPE OF NOISE COMING FROM MY FRONT DASH WHERE PASSENGER AIRBAG IS.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10980555,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2017","dateComplaintFiled":"04/25/2017","vin":"JTHCK262482","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"HARNESS - FAILURE OF THE AIRBAG HARNESS CAUSING THE SRS LIGHT TO STAY ON. THIS IS A MAJOR SAFETY ISSUE AND VERY COSTLY $3,00.00+. IT ALSO APPEARS TO BE WIDESPREAD AFFECTING VARIOUS MANUFACTURE YEARS INCLUDING MY 2008 MODEL IS250. I BELIEVE THIS WARRANTS A REVIEW.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10978994,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2013","dateComplaintFiled":"04/18/2017","vin":"JTDDR32T510","components":"UNKNOWN OR OTHER","summary":"DASHBOARD MELTING, SUN REFLECTS ON DASHBOARD AND REFLECTS ON WINDSHIELD CAUSING VERY POOR VISIBILITY, CALLED LEXUS AND THEY SAID THEY WOULD SUPPLY ME WITH REPLACEMENT BUT THAT WAS 3 YEARS AGO I CALL EVERY 6 MONTHS WITH THE SAME RESPONSE, EVEN OFFERED TO PAY BUT THEY CLAIM THEY DON'T HAVE SUPPLY","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10978591,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2017","dateComplaintFiled":"04/14/2017","vin":"JTHBK262982","components":"AIR BAGS","summary":"WHEN I TURN ON MY CAR THE SRS LIGHT CAMES ON AND HAS STAYED ON. THIS DISABLES ALL SAFETY FEATURES. LEXUS HAS A TSB L-SB-0167-08 ADMITTING THE FAULTY DESIGN OF THE WIRING HARNESS. SINCE MY CAR HAS 82000 MILES WHEN THE LIGHT CAME ON LEXUS SAYS I'M OUT OF THE 70000 MILE WARRANTY. THEY WANT $2500 TO FIX THEIR FLAWED DESIGN WIRING HARNESS. MY FAMILY AND MY SAFETY AREON THE LINE HERE AND THIS NEEDS TO BE ADDRESSED.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10971905,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2017","dateComplaintFiled":"04/11/2017","vin":"JTHBK262782","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10968144,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2016","dateComplaintFiled":"03/23/2017","vin":"JTHBK262785","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10966587,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2016","dateComplaintFiled":"03/17/2017","vin":"JTHBK262885","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10966615,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2017","dateComplaintFiled":"03/17/2017","vin":"","components":"AIR BAGS","summary":"AFTER TAKING THE CAR IN FOR SERVICE AND INSPECTION THE AIRBAG LIGHT CAME ON AND STAYS ON. I TOOK TO PARK PLACE LEXUS GRAPEVINE FOR THE TAKATA RECALL REPLACEMENT. I TOLD THE SERVICE PERSON ABOUT THE LIGHT AND THEY TOLD ME $100 DOLLARS TO DIAGNOSE. THEY CALLED ME AND TOLD ME IT IS THE WIRE HARNESS WHICH CAUSES THE AIRBAG NOT TO FUNCTION AND THEY TELL ME IT WILL COST $3300 DOLLARS FOR A WIRE HARNESS. I SEE THIS IS A KNOWN ISSUE WITH A TECHNICAL SERVICE BULLETIN ISSUED SO I DO NOT UNDERSTAND. I HAVE TAKEN VERY GOOD CARE OF MY CAR WHICH HAS 88K MILES AND I A M VERY UPSET THEY WANT TO CHARGE ME THOUSANDS FOR A MANUFACTURING ISSUE THEY HAVE KNOWN ABOUT.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10965963,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2016","dateComplaintFiled":"03/14/2017","vin":"JTHBE262182","components":"AIR BAGS","summary":"TAKATA RECALL THE LOCAL LEXUS DEALER AND CAR MAKER, LEXUS AUTOMOBILES, ARE TAKING AN UNACCEPTABLY LONG TIME TO REMEDY THIS LIFE-THREATENING DEFECT. THIS WEEK I HAVE RECEIVED A LETTER FROM THE CAR MAKER WITH A WARNING TO NOT LET ANYONE SIT IN THE FRONT PASSENGER SEAT WHEN THE CAR IS BEING OPERATED. THIS IS THE SECOND MAILING I HAVE RECEIVED, AND THE PROBLEM IS DESCRIBED AS MORE CRITICAL WITH EACH MAILING. SINCE JUNE OF 2016 I HAVE BEEN ON A WAITING LIST WITH THE LOCAL DEALER TO HAVE THE TAKATA DEVICE REPLACED. THIS DELAY IS NOT A REASONABLE PERIOD TO WAIT. FURTHERMORE THE LOCAL DEALER, LEXUS OF THOUSAND OAKS, IS NOT DILIGENT IN ASSIGNING PEOPLE TO THE RECALL REPAIR WAITING LIST. MY WIFE CALLED THE DEALER TWICE IN EARLY 2016 AND WAS ASSURED THAT OUR CAR WAS ASSIGNED. I VISITED THE DEALER IN SUMMER OF 2016 AND FOUND THAT OUR CAR WAS NOT ON THE DEALER RECALL REPAIR LIST. SO, ONLY BY VISITING THE DEALER WAS I ABLE TO DEFINITELY BE ASSIGNED TO THE LIST. VERY POOR OVERSIGHT BY THE CAR MAKER OF A CRITICAL ISSUE BEING HANDLED BY THE DEALER. THE CAR MAKER SHOULD STEP-UP AND CREATE A WAITING LIST WEBSITE THAT SCHEDULES APPOINTMENTS AT ANY LOCAL DEALER THAT IS READY TO REPAIR. SOME FAIR METHOD OF ASSIGNING PRIORITIES SHOULD BE CLEARLY PUBLICIZED FOR ALL CAR OWNERS AFFECTED. THE CAR MAKER HAS TO BE MORE INVOLVED WITH THIS RECALL EFFORT AND TAKE THE MAIN RESPONSIBILITY AWAY FROM THE DEALER. VERY, VERY DISAPPOINTING TO SAY THE LEAST.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10959558,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2016","dateComplaintFiled":"03/08/2017","vin":"JTHBK262685","components":"AIR BAGS","summary":"RECALL FIX HAS TAKEN OVER 1 YEAR AND STILL DOES NOT HAVE A ESTIMATED COMPLETION DATE","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10955582,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2017","dateComplaintFiled":"02/20/2017","vin":"JTHBK262182","components":"AIR BAGS","summary":"TAKATA INFLATORS - MY VEHICLE HAS AN OPEN RECALL WITH NO KNOWN FIX. SO I AM STUCK WITH A VEHICLE THAT NOW HOLDS NO VALUE AND THAT I CAN NOT SELL. IT'S WORTH LESS THAN OWE. HOW CAN YOU HAVE A RECALL WITH NO KNOWN FIX? THAT IS UNFAIR TO THE CONSUMER AND DOESN'T SAY GOOD THINGS ABOUT THE LEXUS NAME. I WON'T BUY ANOTHER LEXUS EVER AGAIN!","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10955458,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2016","dateComplaintFiled":"02/18/2017","vin":"JTHBE262882","components":"AIR BAGS","summary":"I'VE CONTACTED MY DEALERSHIP, FREEMAN LEXUS, NUMEROUS TIMES SINCE HEARING ABOUT THE TAKATA RECALL IN JUNE OF LAST YEAR. 9 MONTHS LATER I AM STILL AWAITING REPAIR. THE FIRST 5 TIMES I CALLED, I WAS TOLD TO CALL BACK AND CHECK IN TO SEE IF THE AIRBAG REPLACEMENT PARTS WHERE IN. THE LAST TIME I WAS PUT ON A LIST IN ORDER TO RECEIVE A LOANER CAR. 2 MONTHS LATER AND STILL NO REPAIR OR LOANER. I HAVE A 2008 LEXUS IS WHICH WAS PURCHASED IN SEPTEMBER OF 2007. I LIVE IN CA. BASED ON THE PROJECTED DEGRADATION TIMELINE OF 6-9 YEARS, SEPTEMBER OF 2016 PUT MY AT 9 YEARS. I AM NOT SATISFIED WITH LEXUS LACK OF TIMELY REPAIR.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10955228,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2014","dateComplaintFiled":"02/17/2017","vin":"JTHBK-26268","components":"UNKNOWN OR OTHER","summary":"I CONTACTED LEXUS OF SAVANNAH, GA. ABOUT MY DASH AND DOOR PANELS WERE DISSOLVING/DISINTEGRATING AND TOLD THAT BOTH ITEMS ARE ON A RECALL LIST AND THAT I WOULD BE PUT ON A RECALL LIST TO BE PUT ON THEIR LIST TO BE REPAIRED, THAT WAS IN DEC. 2014. I HAVE BEEN IN CONTACT WITH LEXUS OF SAVANNAH, GA. AND COOPERATE HEADQUARTERS NUMEROUS TIMES SINCE THEN AND HAVE BEEN TOLD THAT THEY DIDN'T KNOW WHEN IT WOULD BE REPAIRED, LAST CALL TO THE HEADQUARTERS WAS YESTERDAY AND WAS TOLD THE SAME. THE GLARE FROM THE DASH HAS BECOME SO DANGEROUS THAT I AM CONCERNED THAT I WILL HAVE A WRECK AND BE INJURED OR KILLED FROM THIS PROBLEM. MY CAR IS A 2008 IS250 LEXUS. I WOULD GREATLY APPRECIATE IT IF THERE IS ANY WAY THAT YOU CAN SPEED UP THEIR REPAIR ON MY CAR. EVEN THOUGH IT IS DANGEROUS TO DRIVE I HAVE NO OTHER CHOICE. I AM SENDING DOCUMENTATION AND CAN SEND IF NECESSARY.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10954647,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"02/15/2017","vin":"JTHBK262282","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10949868,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2016","dateComplaintFiled":"02/06/2017","vin":"JTHBK262982","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10948622,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2008","dateComplaintFiled":"01/31/2017","vin":"JTHBK262282","components":"STRUCTURE,ENGINE","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 250. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED FROM A STOP POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH CARBON BUILD UP. THERE WAS NO REPAIR SOLUTION. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL YEARS LATER AND THE MOTOR WAS REBUILT. THE VEHICLE HAD SEVERAL TOP CARBON CLEAN OUTS, BUT THE ISSUE PERSISTED. THE CONTACT ALSO STATED THAT THE DASHBOARD AND THE INNER DOOR PANELS WERE MELTING. THE FAILURES MADE IT DIFFICULT TO SEE OUT THE WIDOW DUE TO A GLARE COMING THROUGH THE WINDSHIELD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10947812,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2014","dateComplaintFiled":"01/26/2017","vin":"JTHBK262X82","components":"SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM","summary":"\"TAKATA RECALL\" THE SECOND DAY I BOUGHT MY CAR IT HAS BEEN GIVING ME PROBLEMS. I HAVE HAD TO REPLACE MY ENGINE/MOTOR NOT LONG AFTER I PURCHASED MY CAR. I'M STILL HAVING THE SAME PROBLEMS WITH MY CAR AND NEW MOTOR. IT RUNS HOT AND I HAVE BROUGHT IT TO 6 DIFFERENT MECHANIC AS WELL AS TO THE LEXUS DEALERSHIP MULTIPLE TIMES AND I HAVE HAD TO PAY OUT OF POCKET FOR A LOT OF THINGS. I ALSO WENT ON LEXUS.COM AND FOUND OUT THAT MY CAR IS A LEMON BUY BACK AND WAS NEVER TOLD BY THE DEALERSHIP I BOUGHT IT FROM OR THE LEXUS DEALERSHIP IN BATON ROUGE LOUISIANA THAT IT WAS A LEMON. I HAD TO FUND OUT ON MY OWN. IT VERY WRONG THAT I BOUGHT A CAR AND NOT TOLD MY ANYONE HOW THE CAR IS A LEMON. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10947839,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"01/26/2017","vin":"JTHBK262X82","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10946324,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"01/19/2017","vin":"JTHBK262185","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/19/17*LJ *CN","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10945755,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2017","dateComplaintFiled":"01/17/2017","vin":"JTHBE262282","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10945501,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2017","dateComplaintFiled":"01/16/2017","vin":"JTHBK262682","components":"AIR BAGS","summary":"TAKING TOO LONG TO REPAIR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10944993,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2016","dateComplaintFiled":"01/13/2017","vin":"JTHBK262685","components":"AIR BAGS","summary":"TAKATA RECALL. WE WERE TOLD BY LEXUS 8 MONTHS AGO NOT TO ALLOW ANYONE TO DRIVE IN THE PASSENGERS SEAT. SINCE WE ALWAYS RIDE TOGETHER WE CAN NO LONGER USE THE CAR. IT DOES NOT MAKE SENSE THAT WE BOUGHT A CAR THIS EXPENSIVE WE CAN NO LONGER USE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10945083,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2017","dateComplaintFiled":"01/13/2017","vin":"JTHCK262X85","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT FUEL LEAKED AND THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V020000 (ENGINE AND ENGINE COOLING), 11V029000 (FUEL SYSTEM, GASOLINE), AND 14V647000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 150,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10939820,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2016","dateComplaintFiled":"01/05/2017","vin":"JTHCK262082","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER AND THE MANUFACTURER WERE UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10939657,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2017","dateComplaintFiled":"01/04/2017","vin":"JTHBK262582","components":"AIR BAGS","summary":"TAKATA RECALL I AM IN ZONE B AND MY CAR IS APPROACHING ITS TEN YEAR MARK. I TOOK MY CAR IN TODAY AND ASKED THE SALES ASSISTANT IF THERE WERE ANY UPDATES ABOUT THE AIRBAG RECALL AND HE TOLD ME, \"NO\". WHAT IS SUPPOSED TO SAVE ME IN AN ACCIDENT CAN NOW KILL ME. I AM VERY DISAPPOINTED IN THE AMOUNT OF TIME THIS HAS TAKEN AND THE RESPONSE TO CONSUMER CONCERN. PLEASE PUT PRESSURE ON TOYOTA AND TAKATA TO FIX OUR AIRBAGS.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10939530,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2017","dateComplaintFiled":"01/03/2017","vin":"JTHBK262582","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"IN AUGUST 2012 MY CAR'S ENGINE LIGHT AND VSC LIGHT CAME ON. I TOOK THE CAR TO THE DEALER AND THEY FOUND MULTIPLE MISFIRES. THE DEALER REPLACED THE GASKET AND 3 PISTONS AND RING SETS UNDER WARRANTY. MY CAR ENGINE HAS CONTINUED TO INTERMITTENTLY SHUDDER WHEN MOVING AND WHEN IDLING AT STOP LIGHTS. TODAY (1/3/17) I WAS DRIVING ON THE HIGHWAY AT NORMAL SPEED AND ONCE AGAIN MY ENGINE LIGHT AND VSC LIGHT ARE LIT UP. I RECEIVED THE 9 YEAR EXTENDED WARRANTY FOR CARBON BUILDUP, BUT IT ONLY COVERS ME THROUGH 3/8/17. IF I HAVE CARBON BUILDUP AGAIN AFTER THAT, IT WILL COST ME $2,000-$3,000 TO FIX. THE ENGINE FAILURE IN THESE IS250S (2006-2013) IS RAMPANT AND THE CAR MODEL NEEDS TO RECALLED AND REPLACED. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10937688,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2016","dateComplaintFiled":"12/27/2016","vin":"JTHBK262785","components":"AIR BAGS","summary":"TAKATA RECALL. LEXUS SENT OUT LETTER EARLIER THIS YEAR AND PUT ME IN THE FIRST ROUND OF \"PRIORITY\" RECALL REPLACEMENT GROUP. LETTER ALSO STATES THAT RECALL WOULD BE DONE BY THE END OF 2016 FOR MY GROUP. THUS FAR I HAVE NOT HEARD FROM LEXUS, AND WHEN I REACHED OUT THEY SAID REMEDY IS STILL NOT AVAILABLE. I HAVE NOT BEEN ABLE TO SEAT ANYONE IN MY FRONT PASSENGER SIDE WHICH IS CAUSING A LOT OF INCONVENIENCE TO MY DAILY LIFE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10935302,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2016","dateComplaintFiled":"12/14/2016","vin":"JTHBK262285","components":"ENGINE","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 250. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THE DEALER DIAGNOSED THAT THERE WAS BUILDUP IN THE PISTON THAT NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 68,184. VIN TOOL CONFIRMS PART NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10935011,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2016","dateComplaintFiled":"12/13/2016","vin":"JTHBK262385","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/27/17*LJ","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10934224,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2016","dateComplaintFiled":"12/09/2016","vin":"JTHBK262885","components":"AIR BAGS","summary":"TAKATA RECALL-PASSENGER AIRBAG. WHEN WILL THE PARTS BE AVAILABLE? I HAVE BEEN WAITING MORE THAN 6 MONTHS. I CALLED LOCAL LEXUS DEALERSHIP TWICE AND THE PARENT COMPANY ONCE TO QUESTION WHEN THE PASSENGER AIRBAG MAY BE REPLACED. I WAS TOLD IT IS NOT IN THEIR CONTROL. THE LAST TIME I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR, THE PERSON I SPOKE WITH WAS NOT HELPFUL. ALL 3 CALLS WERE FRUITLESS. I TRAVEL A LOT AND PASSENGERS HAVE TO SIT IN THE BACK. I NEED THE CAR FIXED SO I CAN SELL IT AND PURCHASE ANOTHER VEHICLE-NOT A LEXUS! NOR ONE WITH TAKATA AIRBAGS.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10934319,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2016","dateComplaintFiled":"12/09/2016","vin":"JTHBK262082","components":"AIR BAGS","summary":"TAKATA RECALL. I HAVE BEEN WAITING FOR AN AIRBAG SINCE MAY. THE LEXUS DEALERSHIP TOLD ME IT WAS OK TO DRIVE JUST BE VERY CAREFUL AND NOONE SITS IN THE FRONT PASSENGER SEAT. WE ARE A FAMILY OF 4. MY HUSBAND DRIVES A 2 SEATER JEEP. WE HAVE HAD TO GO OUT OF TOWN TWICE AND DRIVE SEPARATE VEHICLES AND SEPARATE VEHICLES IN TOWN. IT'S RIDICULOUS AND NOONE CAN TELL ME WHEN A REPLACEMENT WILL BE AVAILABLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10929522,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2016","dateComplaintFiled":"12/02/2016","vin":"JTHBK262085","components":"AIR BAGS","summary":"TL* TAKATA RECALL- THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10928926,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2016","dateComplaintFiled":"11/30/2016","vin":"JTHBK262082","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"IT DIDN'T START I THINK THE FUL LINE OR FUSED , I TAKE IT TO CROWN LEXUS , ONTARIO CALIFORNIA THEY WANA CHARGE ME ABOUT $1000 WITH OUT TURN ON THE CAR !!! OH JESUS HELP ME . THEY PLAYING GAME","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10927157,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2016","dateComplaintFiled":"11/21/2016","vin":"JTHCK262185","components":"VISIBILITY/WIPER","summary":"POCA VISIBILIDAD","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10924486,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2016","dateComplaintFiled":"11/06/2016","vin":"JTHBJ46G682","components":"AIR BAGS","summary":"TAKATA RECALL: I WAS INFORMED OF THE RECALL AND CONTACTED MY DEALER. THE RECALL STATED CLEARLY THAT NO ONE SHOULD RIDE IN THE PASSENGER SEAT! THIS IS OUR ONLY CAR AND WE ARE RESPONSIBLE FOR TWO GRANDCHILDREN THAT HAVE CAR SEATS. WE NOW EFFECTIVELY HAVE NO MODE OF SAFE TRANSPORTATION. LEXUS TELLS US NOTHING. I CALLED TO INQUIRE ABOUT A LOANER CAR AND THEY SAID THEY DID NOT HAVE ANYTHING AVAILABLE. IT APPEARS THAT IT MAY BE A LONG TIME BEFORE THE DEALERS HAVE THE REPLACEMENT PARTS. I LIVE IN HOUSTON, TEXAS WHERE THE MOST SEVERE WEATHER HAS AFFECTED THIS PART. I AM HOPING THAT YOUR DEPARTMENT CAN ASSIST BY ASKING THE DEALER TO LOAN A CAR, MOVE US TO THE TOP OF THE REPLACEMENT LIST AND/OR OFFER A SETTLEMENT TO OFFSET THE LOSS WE WOULD HAVE TO TAKE TO SELL THE CAR. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10924488,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2016","dateComplaintFiled":"11/06/2016","vin":"2T2GA31U95C","components":"UNKNOWN OR OTHER","summary":"DEFECTIVE DASHBOARD: I HAVE A 2005 LEXUS RX 330 AND THE DASHBOARD HAS FALLEN APART. IT LOOKS LIKE SHATTERED TEMPERED GLASS AND IS SOFT AND STICKY. PARTS OF THE DASHBOARD HAVE FALLEN OFF. I SPOKE WITH THE LOCAL DEALER AND THEY HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10915938,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"10/13/2016","vin":"JTHBK262282","components":"AIR BAGS","summary":"TAKATA AIRBAG.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10914147,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2016","dateComplaintFiled":"10/06/2016","vin":"JTHBK262985","components":"STRUCTURE","summary":"MELTING DASHBOARD AND DOOR PANEL, THOSE SMELL REALLY BAD, I DO HAVE A MINOR KID I CAN NOT PUT IN THE CAR. I HAVE GET SOME CARD FROM LEXUS BUT STILL WAITING FOR FIX. BEEN SEVERAL TIME IN THE DEALER AND HAVE NOT RECEIVED AN ANSWER YET.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10908949,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2016","dateComplaintFiled":"09/23/2016","vin":"JTHBK262985","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"TAKATA RECALL RECALL WAS ISSUED ON MAY 2016, AND NO REMEDY HAS BEEN GIVEN TO OWNERS YET. ALSO DASHBOARD WAS RECALLED FOR REPLACEMENT AS THEY BECAME STICKY / MELTED AND AT TIMES PRODUCE GLARE. LOCAL LEXUS DEALER APPROVED REPLACEMENT IN OCTOBER 2015, AND STILL HAVE NOT RECEIVED THE DASHBOARDS FOR REPLACEMENT. CONTACTED LEXUS CORPORATE DIRECTLY, BUT DID NOT RECEIVE ANY SPECIFIC SET TIME FOR THE AVAILABILITY OF THE PART.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10908948,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2015","dateComplaintFiled":"09/23/2016","vin":"JTHBK262985","components":"STRUCTURE,EQUIPMENT","summary":"2008 LEXUS IS250 (VIN [XXX]). RECEIVED A RECALL ON DASHBOARD. CROWN LEXUS IN ONTARIO CALIFORNIA APPROVED THE REPLACEMENT OF DASHBOARD AS WELL AS ALL DOORS IN OCTOBER (?) 2015. I HAVE BEEN CALLING THE DEALER MULTIPLE TIMES, BUT STILL UNKNOWN WHEN THE PARTS WILL COME IN. I HAVE CALLED LEXUS DIRECTLY ON ESTIMATE TIME TO SHIP OUT PARTS, BUT THEY NEVER PROVIDED ANY ANSWER. I AM HOPING TO SELL THE CAR, BUT RESALE VALUE WOULD BE AFFECTED BY THIS NOT TO MENTION THE GLARE CAUSES SAFETY CONCERN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"},{"type":"Equipment","productYear":"9999","productMake":"TOYOTA","productModel":"PT908-32070","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10898111,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2016","dateComplaintFiled":"08/23/2016","vin":"JTHBK262782","components":"AIR BAGS","summary":"TAKATA RECALL. MY RECALL NOTICE IS DATED MAY 23, 2016. I STILL HAVE NOT RECEIVED AN OFFICIAL RECALL NOTICE IN THE MAIL. THE RECALL STATUS IS STILL LISTED AS \"RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.\" I HAVE CALLED THE WESTSIDE LEXUS SERVICE DEPARTMENT IN HOUSTON, TEXAS NUMEROUS TIMES SINCE I LEARNED OF THE RECALL. EACH TIME, I WAS ADVISED THAT THE REMEDY IS NOT AVAILABLE AND THAT THE DEALERSHIP WOULD CONTACT ME WHEN THEY HAVE A REMEDY AVAILABLE. I FIRST LEARNED OF THE RECALL NOTICE ON JUNE 29, 2016.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10896224,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2016","dateComplaintFiled":"08/16/2016","vin":"JTHBE262285","components":"AIR BAGS","summary":"TAKATA RECALL I WOULD LIKE TO REGISTER A COMPLAINT ABOUT THE LENGTH OF TIME FOR ME TO BE NOTIFIED THAT MY CAR IS AFFECTED BY THIS RECALL ( AUGUST 2016) AND THE FACT THAT THERE IS NO TIME LINE FOR A FIX. THE RECOMMENDED WORK AROUND IS TO NOT HAVE SOMEONE IN THE PASSENGERS SEAT. THIS IS OBVIOUSLY A RIDICULOUS OPTION.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10895238,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2015","dateComplaintFiled":"08/12/2016","vin":"JTHBE262485","components":"UNKNOWN OR OTHER","summary":"THE DASHBOARD ON MY LEXUS IS350 IS MELTING. THE DASHBOARD IS NOW SHINY AND STICKY.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10893464,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2016","dateComplaintFiled":"08/05/2016","vin":"JTHBE262182","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10891988,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2016","dateComplaintFiled":"08/01/2016","vin":"JTHBK262585","components":"ENGINE","summary":"I TOOK MY 2008 LEXUS IS250 TO THE DEALER ON 7/29/16 FOR A RECALL ISSUE THAT IT HAD I WAS TOLD MY CAR HAD A RATTLING NOISE COMING FROM MY MOTOR I WAS TOLD IT THE VVT CAM GEARS I WAS QUOTED $3,000 TO DO THIS JOB ON MY CAR . I KONW THERE IS A RECALL FOR THIS FOR THE LEXUS IS350 (13V-395) I WANTED NOW WHY THEY HAVE A SAFETY RECALL FOR ONLY THE IS350 AND NOT THE IS250 AS WELL ITS THE SAME SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10891918,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/30/2016","dateComplaintFiled":"07/31/2016","vin":"JTHCK262682","components":"AIR BAGS","summary":"RECEIVED NOTICE FROM LEXUS THAT UNTIL A REMEDY BECOMES AVAILABLE THAT I DO NOT OPERATE THE CAR WITH A FRONT PASSENGER. FURTHERMORE, THAT IF I FEEL THAT LEXUS HAS FAILED TO REMEDY THE DEFECT IN A REASONABLE TIME, TO FILE A COMPLAINT. THE REASONABLE AMOUNT OF TIME IN THIS CASE IS, IN MY OPINION, IMMEDIATE. HENCE, THE REASON AND PURPOSE OF THIS COMPLAINT. THERE HAS BEEN NO PROBLEM THUS FAR.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10891588,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2016","dateComplaintFiled":"07/29/2016","vin":"JTHBK262885","components":"AIR BAGS","summary":"RECEIVED NOTICE OF RECALL WITH NO REMEDY, TELLING ME NOT TO OPERATE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT, THIS IS IMPOSSIBLE WITH 3 CHILDREN AND THIS IS ONLY CAR. THEY NEED TO PROVIDE ME A LOANER VEHICLE UNTIL THEY HAVE A REMEDY. I NEED IMMEDIATE SOLUTION","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10888010,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2016","dateComplaintFiled":"07/24/2016","vin":"JTHCK262985","components":"AIR BAGS","summary":"TAKATA RECALL. UNTIL REMEDY IS AVAILABLE DON'T OPERATE VEHICLE W PASSENGER!?!? WITH ESTIMATES OF A FIX NOT BEING AVAILABLE UNTIL AT THE LATEST POSSIBLY 2019!! HOW IS THIS FAIR TO THE CONSUMER. THIS FORCES US TO EITHER A) PUT LIVES IN JEOPARDY B) SELL MY CAR AT A LOSS.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10887578,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2016","dateComplaintFiled":"07/21/2016","vin":"JTHCK262082","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"THE SRS AIRBAG LIGHT WENT OFF, NEEDS A NEW SENSOR WHICH IS AROUND $1700. THE AIRBAGS WON'T WORK UNLESS THE SENSOR IS REPLACED WHICH IS A HUGE SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10886180,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2016","dateComplaintFiled":"07/20/2016","vin":"JTHBK262885","components":"AIR BAGS","summary":"TAKATA RECALL THE RECALL LETTER I RECEIVE FROM LEXUS REGARDING THE TAKATA AIR BAG RECALL ADVISED THE FOLLOWING \"UNTIL A REMEDY BECOMES AVAILABLE, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT.\" THE CAR IS MAINLY USELESS TO ME NOW. I RARELY DRIVE IT BECAUSE I CAN NOT USE IT AS I INTENDED. I TYPICALLY HAVE A PASSENGER. NOW THE CAR SITS IN THE GARAGE. I ESSENTIALLY HAVE LOST USE OF THE CAR. I NEED COMPENSATION.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10885548,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2016","dateComplaintFiled":"07/18/2016","vin":"JTHBK262X85","components":"STRUCTURE","summary":"MY DASHBOARD IS MELTING AND IT IS EFFECTING MY SAFETY.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10884204,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2016","dateComplaintFiled":"07/12/2016","vin":"JTHBK262385","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE ENGINE WOULD NOT IDLE AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE MADE ABNORMAL NOISES WHEN SHIFTED INTO GEAR. PRIOR TO THIS FAILURE, THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBERS: 14V647000 (FUEL SYSTEM, GASOLINE) AND 13V030000(VISIBILITY/WIPER). THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10875230,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2016","dateComplaintFiled":"06/20/2016","vin":"JTHBE262185","components":"STEERING,ELECTRICAL SYSTEM,AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 350. UPON ATTEMPTING TO PULL INTO A PARKING SPACE, THE STEERING WHEEL LOCKED. THE CONTACT WAS UNABLE TO GET THE STEERING WHEEL TO UNLOCK. THE VEHICLE WAS TURNED OFF AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10864073,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2016","dateComplaintFiled":"05/10/2016","vin":"JTHBK262485","components":"STEERING,STRUCTURE,VISIBILITY/WIPER","summary":"MY DASH ON MY CAR IS SHINY AND STICKY FROM THE DEFECTED METERIAL IT IS MADE OUT OF AND CAUSES GLARE FROM THE WINDSHIELD WHEN DRIVING. DOOR PANELS ARE ALSO LEAVING STICKY RESIDUE BEHIND ON MY HANDS WHEN I TOUCH THE DOOR PANEL. LEXUS DEALERSHIP ADMITS FROM 2006 TO 2008 THERE IS A DEFECT IN THE INTERIOR METERIALS MELTING AND BECOMING STICKY, BUT WILL NOT DO ANYTHING TO FIX IT BECAUSE I AM OUT OF WARRANTY. PLEASE HELP THIS IS VERY ANNOYING THAT THEY DONT CARE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10855396,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2016","dateComplaintFiled":"04/14/2016","vin":"JTHBK262882","components":"AIR BAGS","summary":"AIRBAG WARNING LIGHT CAME ON. DEALER SAYS FAULTY INSTRUMENT PANEL WIRE HARNESS WHICH RENDERS MY AIRBAGS INOPERABLE. COST TO REPAIR IS $3,600 WITH LEXUS OF CARLSBAD. $2,000 FOR THE PART ALONE AND $1,600 FOR LABOR. THIS SEEMS LIKE A SAFETY RELATED MANUFACTURING DEFECT THAT LEXUS WILL NOT TAKE RESPONSIBILITY FOR.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10853560,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2010","dateComplaintFiled":"04/05/2016","vin":"JTHBK262685","components":"VISIBILITY/WIPER","summary":"I HAVE COMPLAINED ABOUT THE MELTING AND STICKINESS OF MY DASHBOARD AND DOOR PANELS ALREADY BUT NO RESOLUTION HAVE TAKEN PLACE BY THE LEXUS OR MANUFACTURER. I HAVE CALLED THE SERVICE DEPARTMENT OVER 9X'S AND VERY SELDOM I HAVE GOTTEN AN ANSWER OR A CALL BACK. KNOW THE DASHBOARD IS SO SHINY, YOU CAN'T DRIVE IT DUE TO AN EXTREME SAFETY HAZARD BECAUSE OF THE GLARE NOT BEING ABLE TO SEE! PLEASE HELP TO GET THIS PROBLEM FIXED. PEOPLE LIVES ARE AT STAKE WHEN DRIVING THESE CARS.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10851300,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2015","dateComplaintFiled":"03/23/2016","vin":"JTHBK262885","components":"AIR BAGS","summary":"AIR BAG WAS NEVER USED BUT AIR BAG LIGHT IS ALWAYS ON","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10850890,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2014","dateComplaintFiled":"03/21/2016","vin":"JTHBE262X85","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 350. THE CONTACT STATED THAT THE DASHBOARD WAS PRODUCING A STICKY SUBSTANCE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10845708,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2016","dateComplaintFiled":"03/09/2016","vin":"JTHBK262682","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE VEHICLE WAS NOT EXPERIENCING ANY FAILURE BEFORE BEING TAKEN TO THE DEALER FOR A MANUFACTURER RECALL REGARDING THE ENGINE MISFIRING. THE DEALER HAD THE VEHICLE FOR LONGER THAN A WEEK. WHEN THE VEHICLE WAS DRIVEN BY THE CONTACT AFTER THE REPAIRS, IT OVERHEATED AND STALLED. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE RECALL REMEDY DID NOT REPAIR THE CONDITION. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10839271,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2015","dateComplaintFiled":"03/01/2016","vin":"JTHBK262985","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD MELTED AND CAUSED A GLARE WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10825662,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2015","dateComplaintFiled":"02/11/2016","vin":"JTHBK262185","components":"STRUCTURE","summary":"THE PANELS OF THE DOORS AND THE BOARD OF THE CAR ARE MELTING WITH THE SUN. MOVING AND PARKED","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10824998,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2013","dateComplaintFiled":"02/09/2016","vin":"JTHBK262385","components":"STRUCTURE","summary":"INTERIOR PANELS ARE MELTING AWAY, LEAVING A VERY STICKY RESIDUE. MY DOOR PANELS HAVE MELTED DOWN REVEALING A GREEN LIKE SUBSTANCE, I NO LONGER HAVE BLACK DOOR PANELS. TOOK IT TO SEE WHAT I COULD DO, ONLY TO BE TOLD I WOULD HAVE TO REPLACE MY DOOR PANELS. I DON'T THINK IT'S SOMETHING I SHOULD HAVE TO PAY FOR CONSIDERING THIS IS A MANUFACTURING PROBLEM, THAT SHOULD HAVE BEEN TESTED BEFORE EVERY LEAVING THE FACTORY.. THEREFORE I DO BELIEVE IT SHOULD BE A RECALL ON THE FACT IT'S A DEFECTIVE PRODUCT, NOT SO MUCH A HAZARD, BUT A DEFECTIVE PRODUCT THAT SHOULD BE RECALLED. THE MATERIAL CAN NOT WITHSTAND HIGH TEMPERATURE,OR HIGH HUMIDITY CAUSING IT TO BE DEFECTIVE. WHAT I WOULD REALLY LIKE TO KNOW IS WHAT TYPE OF MATERIAL IS USED TO MAKE THIS RUBBERY PRODUCT,BECAUSE IF ITS MELTING AWAY IN HIGH TEMPERATURE THE CHEMICALS FROM THAT MATERIAL COULD BE HAZARDOUS TO BREATHE IN AND CAN LEAD TO CERTAIN CANCERS, ASTHMA OR RESPIRATORY PROBLEMS IF INHALED: WHICH WOULD THEN BE CONSIDERED HAZARDOUS TO OUR HEALTH IF EXPOSED TO IT, AND SINCE WE ARE IN THE VEHICLE I GUESS WE WOULD BE EXPOSED TO IT.SO! IF ANYONE HAS THE ANSWER TO MY QUESTION I WOULD LIKE TO KNOW.TY","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10825138,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2014","dateComplaintFiled":"02/09/2016","vin":"JTHBK262182","components":"STRUCTURE","summary":"RECEIVED \"WARRANTY ENHANCEMENT NOTIFICATION - ZLD\" FROM LEXUS IN LATE 2014. IT OFFERED REPLACEMENT DASH AND DOOR PANELS DUE TO STICKY AND MELTING. MY DASH HAS MELTED SO BADLY IT SHINES IN MY EYES LIKE A MIRROR. SO FAR I HAVE BROUGHT CAR TO DEALER 2 TIMES, CALLED 6 TIMES AND STILL NO PARTS IN STOCK TO REPAIR PROBLEM. LEXUS CORP. SAYS DEALER HAS NOT ORDERED PARTS AND DEALER SAYS PARTS OUT OF STOCK.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10810668,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2015","dateComplaintFiled":"12/16/2015","vin":"","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"MY CAR IS A 2008 WITH ONLY 61K MILES ON IT. THE AIRBAG LIGHT CAME ON AND I TOOK IT INTO THE DEALER. THEY SAID THERE WAS AN ISSUE WITH A WIRING \"SQUIB\" AND MY ENTIRE AIRBAG SYSTEM WAS SHUT DOWN. IF I HAD GOTTEN INTO AN ACCIDENT, NOT ONE AIRBAG WOULD HAVE DEPLOYED. THE DEALER SAID TO FIX IT WILL MEAN REPLACING THE ENTIRE WIRING HARNESS AT A COST OF $2500. PER THE DEALER, THIS IS NOTHING THAT HAPPENED OVER TIME OR THROUGH WEAR AND TEAR. ALSO, THE DEALER SAID BY REPLACING THE ENTIRE WIRING HARNESS, I WAS REPLACING ITEMS THAT WERE NOT MALFUNCTIONING AS THIS WAS THE DIRECTION PER LEXUS. I CONTACTED LEXUS AND THEY SAID THEY WILL NOT COVER ANYTHING. IT WAS VERY ALARMING TO HEAR THAT WHILE THE AIRBAG LIGHT WAS ON, I WAS DRIVING AROUND WITHOUT AIRBAGS. THE DEALER WAS SO CONCERNED THAT AFTER THE INITIAL DIAGNOSTIC TEST, HE STRONGLY RECOMMENDED THAT I SERVICE IT NOW AND NOT DRIVE IT OFF THE LOT DUE TO SAFETY REASONS.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10808106,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2015","dateComplaintFiled":"12/03/2015","vin":"","components":"VISIBILITY/WIPER","summary":"REAR VIEW MIRROR HAS SPOTS DUE TO MANUFACTURING DEFECT THAT CAUSES SPOTS ALL OVER THE REAR VIEW MIRROR MAKING IT VERY DIFFICULT TO LOOK AT ONCOMING TRAFFIC.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10807074,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2013","dateComplaintFiled":"11/25/2015","vin":"","components":"AIR BAGS","summary":"MY COMPLAINT IS IN REGARD TO THE SERVICE BULLETIN NO.: LSB-0167-08 COMPONENT(S): AIR BAGS , ELECTRICAL SYSTEM. THIS SERVICE BULLETIN IS A SOLID PROOF THAT A CERTAIN MODELS OF LEXUS VEHICLES HAVE A DEFECTED AIRBAG SYSTEM COMPONENTS. YET, FOR THE UNLUCKY OWNERS OF THESE MODELS WHO EXPERIENCED THIS PROBLEM ONLY AFTER THE EXPIRATION OF THE DEALER'S WARRANTY, THEY FACE $3500 REPAIR BILL THE FIX A MANUFACTURING DEFAULT. BY GOOGLING THIS ISSUE, I CAME TO FIND OUT THAT MANY MANY LEXUS OWNERS HAD EXPERIENCED THE SAME PROBLEM. SOME WERE ABLE TO HAVE FIXED UNDER THE WARRANTY; WHILE OTHERS FOUND THE REPAIR TOO HIGH AND UNFAIR TO PAY FOR. SINCE LEXUS RECOGNIZES THE PROBLEM AND ADMITS TO THE DEFAULT, THEY MUST TAKE FULL RESPONSIBILITY AND REPAIR IT FREE OF CHARGE, WITH OR WITHOUT RECALL. I AND MANY CONSUMERS LIKE ME ARE COUNTING AND WAITING ON NHTSA TO MAKE THINGS RIGHT, AS THEY ALWAYS DO AT THE END. MOREOVER, SINCE WE ARE DRIVING OUR CARS WITH DEFAULTED AIRBAG SYSTEM(LEAVING ARE VEHICLES NOT AS SAFE AS THEY SHOULD BE), WE HOPE THIS ISSUE IS SOLVED A.S.A.P., BEFORE SOMETHING HAPPENS ON THE ROAD.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10788152,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2015","dateComplaintFiled":"11/03/2015","vin":"JTHCK262385","components":"AIR BAGS","summary":"DURING MAINTENANCE AT DEALER WAS INFORMED THAT AIR BAG WARNING LIGHT ON DASH WILL REQUIRE REPLACEMENT WIRE HARNESS. DEALER INFORMED ME THAT IT CANNOT BE SERVICED AND ONLY OPTION WAS TO REPLACE THIS EXPENSIVE COMPONENT. WITH CURRENT MILEAGE ON VEHICLE OF 95K THIS WAS ONLY COVERED UP TO 7YEAR OR 70K MILES. NO SERVICE BULLETIN WAS RECEIVED FROM VEHICLE MANUFACTURER THAT THIS COMPONENT MAY FAIL AND KEEP SAFETY SYSTEM ON VEHICLE FROM WORKING PROPERLY....UPDATED 12/03/15*BF *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10780966,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2015","dateComplaintFiled":"10/09/2015","vin":"JTHBK262682","components":"ELECTRICAL SYSTEM","summary":"NAV LED TOUCH SCREEN NOT WORKING/ STOPPED WORKING.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10780137,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2015","dateComplaintFiled":"10/06/2015","vin":"JTHDE262985","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 350. WHILE PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 45,700.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10777891,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2014","dateComplaintFiled":"09/27/2015","vin":"JTHBK262885","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"CAM GEAR PROBLEMS. WHEN START THE ENGINE, THERE WAS A RATTLE SOUND FOR A SECOND, THIS PROBLEM HAD BEEN RECALL FOR LEXUS IS350 BUT NOT IS250!!!!! AND THERE ARE THOUSANDS OF IS250 OWNERS COMPLAINT THE SAME PROBLEM AS IS350, THIS PROBLEM MAY STOP THE ENGINE WHILE RUNNING, WHICH IS VERY DANGEROUS. HERE IS THE LINK FOR IS250 OWNERS COMPLAINT: HTTP://WWW.CLUBLEXUS.COM/FORUMS/IS-2ND-GEN-2006-2013/654738-CAM-GEAR-RATTLE.HTML","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10775404,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2015","dateComplaintFiled":"09/23/2015","vin":"JTHBK262785","components":"UNKNOWN OR OTHER","summary":"MY SON CAME HOME FROM COLLEGE AND SAID HIS DASHBOARD WAS \"STICKY\" AND THAT IT IS BECOMING A NUISANCE FOR HIM TO DRIVE. WE TRIED TO CLEAN IT, BUT IT CANNOT BE CLEANED. THE DASH IS COVERED WITH VARIOUS DEBRIS THAT COLLECTS AND STICKS TO IT. I THEN WENT ONLINE TO SEE IF ANYONE HAD SIMILAR PROBLEMS. I FOUND THAT TOYOTA HAS ISSUED A WEP, BUT IT DOESN'T COVER THE MONTH THAT MY SON'S CAR WAS MANUFACTURED (IT DOES COVER THE YEAR IT WAS MANUFACTURED).","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10761640,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2015","dateComplaintFiled":"09/04/2015","vin":"JTHBK262785","components":"UNKNOWN OR OTHER","summary":"THE DASHBOARD IS MELTING. IT IS EXTREMELY TACKING TO THE TOUCH, ATTRACTING DUST AND DEBRIS (WHICH CANNOT, THEN, BE CLEANED OFF).","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10747913,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2015","dateComplaintFiled":"08/11/2015","vin":"JTHBK262X85","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"DASHBOARD IS MELTING, CAUSING A SHINNY INTENSE GLARE ON WINDSHIELD CAUSES POOR VISIBILITY ON SUNNY DAYS....","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10712387,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2015","dateComplaintFiled":"04/23/2015","vin":"JTHBK262585","components":"ENGINE","summary":"ON MY 2008 LEXUS IS 250 AT COLD START IT MAKES A RATTLING NOISE I WAS WONDERING WHY THEY ONLY HAVE THE RECALL FOR THIS FOR THE IS 350 ONLY . I KNOW ITS THE VVT ACTUATOR GEAR THAT IS CAUSING IT . *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10706174,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2014","dateComplaintFiled":"04/16/2015","vin":"JTHBE262185","components":"VISIBILITY","summary":"INTERIOR REAR VIEW MIRROR HAS BECOME DISCOLORED, CLOUDY WITH DARK MARKS THROUGHOUT MAKING IT DIFFICULT TO VISUALIZE OBJECTS IN IT. SEEMS TO BE A COMMON PROBLEM OCCURRING WITH THIS MODEL OF LEXUS. IT SHOULD BE COVERED UNDER WARRANTY BUT AT THIS TIME LEXUS HAS NOT ISSUED A RECALL OR EXTENDED WARRANTY. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10706197,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2014","dateComplaintFiled":"04/16/2015","vin":"JHTBK262X82","components":"STRUCTURE","summary":"DASHBOARD IS STICKY AND SCUFFS IF YOU TOUCH IT AND SO ARE THE DOOR PANELS. IF YOUR NAIL TOUCHES IT, IT DIGS A DEEP HOLE. SOMETHING STICKY AND UNSAFE SWEATS FROM THE BLACK PART. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10691809,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2015","dateComplaintFiled":"03/03/2015","vin":"","components":"ELECTRICAL SYSTEM,VISIBILITY","summary":"IT HAPPENED ON TWO OCCASIONS. I WAS DRIVING AND DECIDED TO ROLL DOWN MY PASSENGER WINDOW. I NORMALLY KEEP IT CLOSED. AFTER A WHILE, DECIDED TO CLOSE IT AND ROLLED UP BUT IT OVERSHOOT THE WINDOW FRAME, THAT THE GLASS ALMOST FELL OFF. I HAD TO STOPPED AND MANUALLY PUSH IT BACK IN. I SUCCESSFULLY ROLLED IT UP AND KEPT IT THERE FOR A WEEK UNTIL MY SON ROLLED IT DOWN LAST MARCH 1ST,2015. IT NO LONGER WILL ROLL UP. I TOOK MY CAR TO PALM BEACH LEXUS ON THAT SAME DAY. APPARENTLY THE PLASTIC CLIP BROKE OFF AND THE ENTIRE WINDOW HAS TO BE REPLACED, FOR 600 USD. I HAVE SEEN A LOT OF COMPLAINTS ONLINE ABOUT THIS (MOSTLY ES350), BASED ON THE NUMBER OF COMPLAINS THIS SHOULD BE CONSIDERED A DEFECT AND COSTUMERS SHOULDN'T BE PAYING FOR THE REPLACEMENT. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10683744,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2014","dateComplaintFiled":"02/17/2015","vin":"JTHBK262X85","components":"VISIBILITY/WIPER","summary":"DASHBOARD STARTS TO GET REALLY SHINY AND STICKY WHEN THE CAR IS OUT IN THE SUN, EITHER DRIVING OR WHEN PARKED. AFTER TEMPERATURE IN THE CAR AND ON THE DASH RETURN TO A MORE MODERATE TEMPERATURE, THE DASHBOARD IS NO LONGER SHINY, BUT IT IS TACKY. PROBLEM IS WHEN THE DASHBOARD IS OUT IN THE SUN AND IT GETS SHINY. THIS CAUSES A FAIRLY BAD GLARE ON THE FRONT WINDSHIELD SINCE THE SUN IS REFLECTING OFF THE DASHBOARD AND ON TO THE FRONT WINDSHIELD. AT TIMES IT IS HARD TO DETERMINE WHAT IS IN FRONT OF YOU IF THE DASHBOARDS GLARE REFLECTS THE SUN IN A CERTAIN WAY. THERE A FEW OCCASIONS WHEN THE DASHBOARD GLARE WAS SO SEVERE, YOU COULD ONLY SEE OUT OF 2/3 OF THE FRONT WINDSHIELD WHEN DRIVING. DOOR PANELS ALSO EXHIBIT THE SAME BEHAVIOR AND CAN CAUSE ISSUES WHEN TRYING TO CHANGE LANES SINCE THE REELECTION OFF THE TOP OF THE DOOR PANEL MAKES IT HARD TO SEE THE CAR IN THE LANE NEXT TO YOU AND ALSO MAKE ITS HARD TO SEE THE SIDE VIEW MIRROR WITH OUT GLARE FROM THE DOOR PANEL REELECTING IN THE MIRROR. FORTUNATELY THIS HAS NOT LEAD TO ANY ACCIDENTS, BUT THE CAR WE USE IS OUR SECONDARY CAR AND IS HARDLY USED THROUGHOUT THE YEAR. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10683732,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2014","dateComplaintFiled":"02/16/2015","vin":"JTHBK262685","components":"STRUCTURE","summary":"DASHBOARD HAS MELTED AND CAUSING SIGNIFICANT VISIBILITY ISSUES WHILE DRIVING. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10683148,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2015","dateComplaintFiled":"02/13/2015","vin":"JTHBK262985","components":"EQUIPMENT ADAPTIVE/MOBILITY,VISIBILITY/WIPER","summary":"DASH IS MELTING AND CRACKED. CAUSING VISIBILITY IMPAIRMENT","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10678487,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2015","dateComplaintFiled":"01/23/2015","vin":"JTHBK262685","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10677114,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2014","dateComplaintFiled":"01/21/2015","vin":"JTHBK262582","components":"STRUCTURE","summary":"HEAT CAUSES THE DASHBOARD AND DOOR PANELS TO MELT. THE DASHBOARD WHEN MELTED CAUSES A GLARE ON THE WINDSHIELD, THAT MAKES IT HARD TO SEE OBJECTS ON THE ROAD. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10676835,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2014","dateComplaintFiled":"01/20/2015","vin":"JTHBK262885","components":"POWER TRAIN,ENGINE","summary":"CAM GEAR NOISE WHILE START UP. IS 350 HAD A RECALL FOR THAT, BUT NOT FOR IS 250. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10672507,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2014","dateComplaintFiled":"01/14/2015","vin":"JTHBK262085","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND EXPLAINED TO THE CONTACT THAT THERE WASN'T A FINALIZED REMEDY FOR THE VEHICLE. THE DEALER WAS CONTACTED TO SCHEDULE AN APPOINTMENT FOR RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCE THE FAILURE.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10672251,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2014","dateComplaintFiled":"01/13/2015","vin":"JTHCK262982","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10670713,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2015","dateComplaintFiled":"01/07/2015","vin":"JTHCK262082","components":"AIR BAGS","summary":"AIR BAG SRS LIGHT CAME ON. ON TAKING TO DEALERSHIP, THEY SAID THIS: \"DTC B1861 - DRIVER'S SIDE KNEE SIDE SQUIB. RECOMMEND REPLACE INSTRUMENT PANEL WIRE HARNESS.\". THIS IS A KNOWN ISSUE WITH 2006-2008 IS 250/350 MODELS WHERE WIRING ON THE HARNESS CAN GO SHORT AND NEEDS TO BE REPLACED. THIS IS A KNOWN ISSUE FROM LEXUS CORPORATE WITH THE FOLLOWING SERVICE BULLETIN: L-SB-0167-08. THE SERVICE BULLETIN IDENTIFIES THE FACTORY INSTALLED HARNESS AS THE ISSUE AND RECOMMENDS REPLACING IT. THIS IS A SAFETY ISSUE AND CONSUMERS SHOULD NOT HAVE NOT HAVE TO PAY LEXUS FOR THEIR DESIGN FLAW IN HARNESS. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10655048,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2014","dateComplaintFiled":"11/14/2014","vin":"JTHBK262685","components":"STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY","summary":"I HAVE A BEAUTIFUL LEXUS IS 250 CRIMSON IN COLOR THAT I BOUGHT BACK IN FEB 2012. THE DASHBOARD HAS BEEN COMPLETELY MUTILATED.. IT IS NOT A GOOD FEELING TO KNOW HOW HARD YOU WORKED YOUR TAIL OFF TO BE 24 YEARS OLD AND BE ABLE TO AFFORD THE CAR OF YOUR DREAMS, AND NOW JUST BECAUSE IT IS OUT IN THE SUN, THE DASHBOARD MELTS. SURE WISH I WOULD HAVE KNOWN THIS INFORMATION WHEN I BOUGHT THE CAR. IT WAS NOT DAMAGED AT THAT POINT. IT LOOKS TERRIBLE AND IT IS IMPOSSIBLE TO CLEAN IT WITHOUT MAKING SCRATCHES ALL OVER IT.. I SPENT A GOOD DEAL OF MONEY FOR MY CAR, A CAR THAT IS SUPPOSE TO BE A LUXURY MODEL, AND YET A CAR THAT COST MUCH LESS AND IS NOT LUXURY LOOKS SO MUCH NICER. EVERYTHING STICKS TO IT! HAIR, DUST, ANYTHING... LEXUS HAS PLENTY OF MONEY TO FIX THE PRODUCT THAT THEY MADE. IT IS A DEFECT IN THEIR PRODUCT, SO THEY NEED TO DO THE RIGHT THING AND TAKE RESPONSIBILITY FOR IT. YOU WOULD THINK, AFTER THE FIRST FEW COMPLAINTS OVER 10 YEARS AGO, THAT THEY WOULD HAVE STOPPED USING WHATEVER MATERIAL IT IS THAT HAS BEEN MELTING. BUT NO THEY KEPT USING IT AND WERE INTENTIONALLY SCREWING OVER MANY LEXUS OWNERS. AND THEY ENCOURAGE US TO PAY THE MONEY IT TAKES TO FIX THEIR PROBLEM JUST FOR THEM TO MAKE MORE MONEY. IF I WERE TO GET IN A CAR WRECK FROM THE FRONT, MY DASHBOARD WOULD COMPLETELY AND EASILY BE CRUSHED. IT ACTUALLY BENDS AT THE POINT WHERE MY SPEEDOMETER'S DASHBOARD RIM IS. REALLY? DO THEY THINK THIS IS SAFE AND \"LUXURY\"??????? I GUARANTEE THAT IF SOMEONE THAT HAD THIS PROBLEM WERE TO GET IN A CAR WRECK AND GET EVEN REMOTELY INJURED, THERE WOULD BE A LAWSUIT. JUST NOT SAFE.... PLEASE DO THE RIGHT THING. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10649019,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2013","dateComplaintFiled":"10/21/2014","vin":"JTHBK262X85","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"OVER TIME, AIRBAG WIRING HARNESS BECOMES LOOSE AND/OR DISCONNECTED, CAUSING AIRBAG LIGHT TO ILLUMINATE AND DISABLING ONE OR MORE AIRBAGS IN THE EVENT OF A CRASH. LEXUS DEALERS CONFIRM THE PROBLEM BUT WILL NOT FIX WITHOUT COSTLY PAYMENT. *TR.....UPDATED 12/03/15 *BF","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10649167,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2014","dateComplaintFiled":"10/21/2014","vin":"JTHBK262682","components":"STRUCTURE","summary":"DASH LOOKS LIKE IT IS MELTING AND DOOR PANELS ARE SOFT AND TACKY. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10644403,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2014","dateComplaintFiled":"10/13/2014","vin":"JTHBK262582","components":"STRUCTURE,VISIBILITY/WIPER","summary":"IT WAS 90 DEGREES OUT AND MY DASHBOARD WAS SO GOOEY LIKE STICKY I WAS ON MY WAY TO WORK AND HAD A GLARE HALF THE SIZE OF MY WINDSHIELD VERY DANGEROUS COULD BARELY SEE ON A SUNNY DAY. DOOR PANELS MELT ALSO LEAVING PARTICLES IN YOUR FINGERNAILS GOTTA CLEAN MY KIDS NAILS EVERYDAY AND MAKE SURE THEY WASH THERE HANDS EVERYTIME OPENING THE DOOR CAUSE KIDS WILL BE KIDS AND STICKS FINGERS IN THERE MOUTHS IM VERY NERVOUS ABOUT THESE PARTICLES FALLING OFF AND MELTING WE ARE BREATHING IN WHATEVER HAZARDOUS MATERIAL IS USED TO MAKE THE DASH . THE GLARE IS VERY DANGEROUS THEY NEED TO RECALL THESE DASHBOARDS IM SCARED EVERYTIME I GET IN MY CAR THIS IS VERY DANGEROUS SOMETIMES YOU CANT SEE PEOPLE CROSSING THE STREET .THIS NEEDS TO BE RECALLED I GOT TONS OF PICTURES OF THE GLARE AND THE STICKY DASH ITS MY WHOLE DASHBOARD AND MY DOOR PANELS ITS ALL MELTING I TOOK IT TO LEXUS FOR MAJOR CONCERN THEY DENIED ME ANY HELP. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10644157,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2013","dateComplaintFiled":"10/12/2014","vin":"","components":"AIR BAGS,SEAT BELTS","summary":"THE IS 250 AND IS 350 HAVE A KNOW ISSUE FROM LEXUS CONCERNING THE AIR BAG WIRING HARNESS.IT FAILS AND LEAVES ALL OF THE SRS SYSTEM UNUSABLE TO WORK.LEXUS IS NOT RECALLING THIS PROBLEM BUT ONLY REPLACING THE HARNESS IF YOU COMPLAIN AND MEET THE MILEAGE AND WARRANTY .THIS IS A KNOW SAFETY ISSUE AND COULD LEAD TO INJURY OR DEATH.ESTIMATES ON THE REPAIR RANGE FROM 2500.00 TO OVER THREE THOUSAND.PLEASE LOOK INTO THIS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10643770,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2014","dateComplaintFiled":"10/10/2014","vin":"JTHBK262582","components":"STRUCTURE","summary":"MY CAR IS SIX YEARS OLD. IT WAS PURCHASED NEW. OVER TIME THE RUBBERY SUBSTANCE MY DASHBOARD IS MADE OF HAS STARTED TO MELT AND BECOME STICKY. I'VE NEVER HAD THIS HAPPEN IN A VEHICLE AND WOULDN'T EXPECT IT FROM A LEXUS. RECENTLY, THE SUN HAS STARTED TO GLARE OFF OF THE MELTING DASHBOARD, ONTO THE WINDSHIELD, MAKING VISIBILITY OF THE ROAD DIFFICULT. I'M CONCERNED FOR MY SAFETY. LEXUS NEEDS TO ISSUE A RECALL. PLEASE HELP. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10643954,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2013","dateComplaintFiled":"10/10/2014","vin":"JTHBE262582","components":"STRUCTURE","summary":"MY LEXUS IS350, 2008 HAS JUST OVER 40000 MILES. THE DASH FOR ABOUT A YEAR OR MORE IS STICKY. DRIVER SIDE IS WORST. REFLECTS INTO WINDSHIELD MAKING IT HARD TO DRIVE. I CALLED LEXUS SEVERAL TIMES WITH NO HELP. TRY WATER/ WATER AND SOAP. COME IN AND LET DETAILERS LOOK AT IT. CAN'T DO ANY THING. CALL LEXUS DOT COM. CAN'T DO ANY THINK. NEVER PUT ANY ON DASH AS WINDSHIELD IS TOO CLOSE TO DASH. THE REFLECTION MAKES IT HARD TO DRIVE IN SUN. SEEMS LIKE DASH GLUE IS COMING UP. SEEMS LIKE MAKER SHOULD HAVE A FIX. ITS GETTING DANGEROUS TO DRIVE. WANTED TO KEEP CAR A LONG TIME BUT DON'T KNOW NOW. SCARY. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10640358,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2014","dateComplaintFiled":"09/30/2014","vin":"","components":"STRUCTURE","summary":"25% OF MY 2008 LEXUS IS 350 DASH IS MELTING. THE SHINE FROM THE DASH REFLECTS OFF THE WINDSHIELD PRODUCING A SIGNIFICANT GLARE. THIS ISSUE COULD POTENTIALLY CAUSE AN ACCIDENT. THE MATERIAL USED FOR THE DASH AND DOOR PANELS ARE DEFECTIVE AND NOT UP TO PAR FOR LEXUS OR ANY OTHER LUXURY AUTO MAKER. CONTACTED LEXUS CUSTOMER CARE DIRECTLY AND THEY REALIZE THERE'S AN ISSUE BASED ON THE PICS I SENT THEM. THEY OFFERED ME 25% PARTS AND LABOR.THERE IS NO RECALL AT THIS POINT. I BOUGHT THE CAR LAST YEAR, JULY 2013. IT WASN'T EVIDENT THAT THE DASH WAS MELTING UNTIL SUMMER, THIS YEAR. I BOUGHT A SUN SHIELD AND TINTED THE WINDOWS TO LIMIT THE MELTING DASH. THE SUM SHIELD STICKS TO THE DASH NOW. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10637114,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2014","dateComplaintFiled":"09/17/2014","vin":"JTHBE262482","components":"STRUCTURE","summary":"THE PLASTIC DASHBOARD ON MY VEHICLE HAS BECOME WET AND STICKY BECAUSE OF THE SUN. THERE IS A BAD GLARE FR THE DASHBOARD MAKING IT DANGEROUS TO DRIVE IN THE SUN AS I CANNOT SEE CLEARLY IN FRONT OF ME. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10632317,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2010","dateComplaintFiled":"09/10/2014","vin":"JTHBK262285","components":"STRUCTURE","summary":"MELTING DASHBOARD. THE MATERIAL USED TO CREATE THE DASHBOARD HAS BEEN TURNING SOFT, GOOEY, AND SHINY OVER THE YEARS. THE SHINE IS EXTREMELY DANGEROUS IN THAT IT OBSTRUCTS AND DISTRACTS THE VIEW OF THE DRIVER. A RECALL SHOULD BE ALERTED TO RESOLVE THIS ISSUE. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10631882,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2012","dateComplaintFiled":"09/09/2014","vin":"JTHBK262885","components":"STRUCTURE","summary":"I PURCHASED MY LEASED LEXUS ON 12/10/2011. SHORTLY THEREAFTER, THE DASHBOARD STARTED TO MELT. I HAVE AN EXTEND WARRANTY BUT IT DOES NOT COVER DASHBOARDS. I CANNOT PUT A COVER OVER THE WINDOW AS THE COVER STICKS TO THE DASHBOARD. I HAVE BEEN TO THE LEXUS DEALERSHIP WHERE I PURCHASED IT IN WEST PALM BEACH, FL BUT THEY WILL ONLY PAY FOR THE PART. I WOULD HAVE TO PAY FOR LABOR AT A COST OF ALMOST $800.00. I FEEL THAT THIS IS CONSIDERED A DEFECT. I HAVE OWNED MANY CARS IN MY LIFETIME, MANY LESS EXPENSE THAN THIS ONE AND THIS HAS NEVER HAPPENED TO ME. WHEN THE SUN HITS THE SHINY DASH, IT IS DIFFICULT TO SEE OUT THE WINDOW. I UNDERSTAND THAT IT IS HAPPENING TO MANY CARS AND I FEEL THAT IT IS A RECALL ITEM AS IT IS DANGEROUS TO THE DRIVER AND OTHER CARS/PEDESTRIANS. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10630840,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2009","dateComplaintFiled":"09/04/2014","vin":"JTHBK262985","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS250. THE CONTACT STATED THAT THE DASHBOARD STARTED MELTING AND BECAME STICKY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DECLINED TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10630408,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2013","dateComplaintFiled":"09/03/2014","vin":"JTHBK262685","components":"STRUCTURE","summary":"I CALLED IN TO NORTHSIDE LEXUS DEALERSHIP SERVICE DEPARTMENT. I EXPLAINED TO THEM THAT MY DASHBOARD AND ALL MY LEATHER ON MY DOORS ARE STARTING TO MELT AND GET STICKY. IF YOU HIT IT WITH A FINGER NAIL, THE LEATHER WOULD EASILY COME OFF. [XXX] WHICH WAS MY SERVICE REPRESENTATIVE TOLD ME IT'S PROBABLY WHAT I PUT ON THE SURFACES TO CLEAN IT. MY RESPONSE WAS DEFINITELY NOT. I HAD USED NO CHEMICALS AT ALL JUST A COOL WATER BECAUSE I DIDN'T WANT MY INTERIOR FADING ON DOWN THE LINE. I REPORTED THIS IN 2011 & 2012. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10630428,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2012","dateComplaintFiled":"09/03/2014","vin":"JTHBK262685","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"2 MONTHS AFTER MY WARRANTY ENDED MY TOUCH SCREEN WENT OUT. I TALK WITH MY SERVICE REPRESENTATIVE AT NORTHSIDE LEXUS AND HE TOLD ME UNFORTUNATELY THE ONLY RESOLUTION WAS TO REPLACE IT BUT IT WOULD COST 50% OF THE LABOR AND PARTS. I TOLD HIM THIS WAS A DEFECTIVE ITEM DUE TO THE SCREEN SUDDENLY WENT OUT WHILE I WAS STARTING THE CAR. FOR A 30K VEHICLE, YOU WOULD THINK THAT TOYOTA WOULD OWN UP TO THIS ISSUE AND THE OTHER ISSUE I COMPLAINED ON WITH THE MELTING OF THE INTERIOR DOORS AND DASHBOARD. I THOUGHT THE DEALERSHIP SINCE THEY HAD NUMEROUS COMPLAINTS WOULD BE LOYAL TO THEIR CUSTOMERS WOULD STEP IN AND SAY THEY WOULD TAKE CARE OF IT BUT SILLY ME WHO THOUGHT THERE IS STILL SOME LOYALTY IN THIS WORLD. MY FAMILY HAS BOUGHT 6 NEW LEXUS VEHICLES AND ALL WAS HAPPY UNTIL WE SLOWLY STARTED SEEING DIFFERENT ISSUES ARISE. I GUESS TOYOTA AND NORTHSIDE LEXUS DOESN'T MIND LOOSING LOYAL CUSTOMERS! *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10630094,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2013","dateComplaintFiled":"09/02/2014","vin":"","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT A GLARE WAS PRESENT ON THE DRIVER SIDE WINDSHIELD THAT OBSTRUCTED THE VIEW OF THE DRIVER. THE CAUSE OF THE GLARE WAS DUE TO THE DASHBOARD MELTING ON THE DRIVER SIDE. THE DEALER STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10629922,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2012","dateComplaintFiled":"09/01/2014","vin":"","components":"STRUCTURE","summary":"THE CARS INTERIOR MELTED AND HAS BECOME NOT ONLY A NUISANCE BUT HAS BECOME A SAFETY ISSUE. THE MELTING OF THE DASHBOARD CREATES A BRIGHT REFLECTION IN THE WINDSHIELD WHOLE DRIVING MAKING IT DIFFICULT TO SEE. FURTHERMORE, THE MELTING OF THE PLASTIC GIVES OFF A CHEMICAL ODOR THAT MAY BE HAZARDOUS. LASTLY, THIS IS CONCERNING BECAUSE IT MAY EVEN AFFECT THE FUNCTIONING OF MY AIRBAGS. LEXUS DECISION TO PUT OUT A TSIS AFTER MOST PEOPLE'S WARRANTIES BECOME VOID IS IRRESPONSIBLE AND MORALLY CORRUPT. ENOUGH PEOPLE HAVE COMPLAINED ABOUT THIS SAFETY ISSUE THAT SOMETHING NEEDS TO BE DONE. THERE ARE NOW CLASS ACTIN LAWSUITS AND THOUSANDS OF OTHERS WHO SIGNED PETITIONS AND COMPLAINED ONLINE, ALTHOUGH NOT THROUGH THIS SITE BUT THAT SHOULD NOT MATTER. PLEASE DO NOT ALLOW LEXUS TO GET AWAY WITH THIS. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10629681,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2012","dateComplaintFiled":"08/31/2014","vin":"JTHBE262982","components":"STRUCTURE","summary":"RECALL ON DEFECTIVE MATERIALS. STICKY MELTING DASHBOARD AND INSIDE PANELS DETERIORATING WITH EVERY TOUCH. THE DEALER WANTS TO CHARGE ME THE COST OF LABOR TO REPLACE THEIR DEFECTIVE DASHBOARD AND PANELS. THE MELTING/STICKY DASHBOARD CAN BE HAZARD INTERFERING WITH VISIBILITY IN THE FUTURE. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10628962,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2014","dateComplaintFiled":"08/27/2014","vin":"","components":"STRUCTURE","summary":"THE DASHBOARD OF THE CAR MELTS IN THE SUN CAUSING EXCESSIVE GLARE. I HAVE ATTEMPTED TO HAVE IT RESOLVED BUT LEXUS WILL NOT FIX THE PROBLEM. THERE IS SOMETHING WRONG WHEN THE DASHBOARD CAN NOT WITHSTAND NORMAL TEMPERATURES IN FL. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10628983,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2011","dateComplaintFiled":"08/27/2014","vin":"","components":"STRUCTURE","summary":"THIS IS IN REGARDS TO MY 2008 LEXUS IS 250 INTERIOR PANELS STICKING/MELTING WITH POOR APPEARANCE AND ITS DETERIORATING WHICH CAN AFFECT MY SAFETY AS IT WILL REDUCE MY DRIVING VISIBILITY. I HAVE VISITED THE FOLLOWING DEALERSHIPS: LEXUS OF NORTH MIAMI, JM LEXUS AND LEXUS OF WEST KENDALL. ON MANY OCCASIONS, I HAVE POINTED OUT THE PROBLEMS WITH MY DASHBOARD AND SIDE DOORS TO SEVERAL DIFFERENT SERVICE ADVISORS. I MENTIONED THE ISSUES I HAD WITH MY DASHBOARD AND DOOR BUT THEY ALL JUST BLEW IT OFF AND STATED THAT THERE WAS NO PROBLEM WITH IT. THEY ALL SAID IT WAS JUST BASIC NORMAL WEAR AND TEAR DUE TO THE FLORIDA HEAT. THE AREAS THAT ARE AFFECTED ARE THE DASHBOARD, DRIVER AND PASSENGER SIDE DOOR PANELS AND REAR DOOR PANELS. IT IS STICKY, MELTING, DEGRADING, LEAVES PRINTS ON YOUR HANDS AND FINGERS WHEN TOUCHED. IN ADDITION, IT LEAVES A BLACK RESIDUE ON YOUR CLOTHES WHEN YOU ACCIDENTLY BUMP INTO IT. I KNOW THAT LEXUS IS A BRAND THAT PRIDES ITSELF ON PURSUIT OF PERFECTION' BUT I DON'T SEE THAT PRIDE FROM ANY OF THE DEALERSHIPS TO RESOLVE THIS ISSUE. IT'S ABSURD HOW THE SERVICE ADVISOR CAN TELL ME IT'S DUE TO THE FLORIDAS HEAT AND ALSO THE BASIC WEAR AND TEAR AS I HAVE AN OLDER MODEL HONDA ACCORD AND THE DASHBOARD AND DOOR PANELS ARE NOT DETERIORATING. I PURCHASED A LEXUS (IS250) BECAUSE I LOVED THE STYLE AND ITS RELIABILITY. MY CAR STILL HAS ITS SHINE AND DOES NOT HAVE ANY MAJOR DENTS. I TAKE PRIDE IN TAKING CARE OF MY INVESTMENT. THE EXTERIOR IS IN IMMACULATE CONDITION AND SO IS THE INTERIOR EXCEPT FOR THE DETERIORATING DASHBOARD PANELS AND DOORS. I WOULD UNDERSTAND THERE WOULD BE BASIC WEAR AND TEAR IF MY CAR WAS OLDER THAN 10 YEARS, BUT WE ARE TALKING ABOUT A LUXURY CAR WHICH SHOULD BE USING TOP QUALITY MATERIAL. IN ADDITION, THE ISSUE STARTED 2.5 YEARS AFTER I PURCHASED IT NEW, WHICH ALL THE DEALERSHIPS DISREGARDED MY COMPLAINTS. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10628203,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2012","dateComplaintFiled":"08/25/2014","vin":"JTHBK262285","components":"STRUCTURE","summary":"DASHBOARD BEGAN TO MELT AND CAUSE STICKY RESIN. ALSO, DRIVER DOOR SAME MATERIAL BEGAN TO DEGRADE. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10627574,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2013","dateComplaintFiled":"08/22/2014","vin":"JTHBK262085","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE ENGINE WAS MAKING A LOUD NOISE AND THE VEHICLE WAS SHAKING. ALSO, THE CONTACT MENTIONED THE VEHICLE OVERHEATED AND WOULD SHUT OFF WHILE AT A RED LIGHT. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE ENGINE MISFIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10626147,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2013","dateComplaintFiled":"08/18/2014","vin":"JTHBK262085","components":"STRUCTURE","summary":"THE DASH BOARD STARTING GETTING WORSE DAY BY DAY GETTING EXTREMELY STICKY AND STARTING TO HAVE MELT SPOTS CAUSING A HUGE GLARE WHEN I'M DRIVING. I KNOW THIS IS A BIG PROBLEM ON A LOT OF LEXUS IS OWNER 06-12. I USE THE WIND SHIELD VISOR ALL THE TIME AND NEVER WIPE WITH CHEMICAL. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10622036,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2013","dateComplaintFiled":"08/13/2014","vin":"","components":"STRUCTURE","summary":"I CURRENTLY OWN A 2008 IS-250 WITH LESS THAN 6,000 MILE ON THE ODOMETER. I TOOK MY CAR IN TO THE DEALERSHIP FOR SEVERAL UNUSUAL PROBLEMS. THE SEALS AROUND THE WIND SHIELD WERE DRY ROTTED AND HAD FALLEN OUT ALL THE WAY AROUND THE WINDSHIELD. THE DASH BOARD WAS ALSO STICKY AND HAD A NUMBER OF CRACKS. THE TOP OF MY WINDSHIELD WAS ALSO 'DE-LAMINATED\" AND NEEDED TO BE REPLACED. LEXUS DID STEP UP TO THE PLATE AND REPLACED THE WINDSHIELD AND DASH BOARD FREE OF CHARGE EVEN THOUGH MY VEHICLE WAS OUT OF WARRANTY. HOWEVER, MY CAR HAS THE EXTENDED FACTORY WARRANTY ON IT STILL TO THIS DAY. I HAD TO PAY $490.00 PLUS DOLLARS OUT OF POCKET FOR PARTS AND LABOR TO GET THEM TO REPLACE THE MOLDING AROUND BOTH SIDES OF MY WINDSHIELD THAT HAD ROTTED AWAY. WHILE MY VEHICLE WAS BEING REPAIRED, I POINTED OUT TO THE SERVICE MANAGER THE FACT THAT THE DOOR PANELS WERE ALSO \"MELTING\" AND IF YOU POKE IT, IT LEAVES AN INDENTATION IN THE MATERIAL AND IT WAS CLEARLY A DEFECT AS THE CAR IS GARAGE KEPT AND SHOULD NOT HAVE THESE PROBLEMS. THE DOOR PANELS ALSO GET A WHITE FILM ON THEM WHEN THE CAR SITS. I BELIEVE IT IS IMPORTANT TO KEEP IN MIND, THIS CAR HAS LESS THAN 6,000 MILES. I THINK LEXUS/TOYOTA NEEDS TO REPLACE THE DOOR PANELS ON MY CAR FREE OF CHARGE AS THE PROBLEM IS A \"DEFECT\" IN WORKMANSHIP AND NOT AN END USER CAUSED ISSUE. I LOVE MY LEXUS AND WOULD NOT HESITATE TO PURCHASE ANOTHER ONE BUT THIS IS AN ISSUE THAT SHOULD BE ADDRESSED AND REPAIRED AT THE MANUFACTURERS EXPENSE SINCE I IN NO WAY CAUSED THE ISSUES I AM EXPERIENCING. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10619364,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2014","dateComplaintFiled":"08/06/2014","vin":"JTHBE262185","components":"STRUCTURE,VISIBILITY/WIPER","summary":"MELTING DASHBOARD. MELTED MATERIAL IS CAUSING GLARE ON WINDSHIELD THAT IS IN DIRECT EYESIGHT. OCCASIONALLY IMPAIRS ROAD VIEW. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10619394,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2013","dateComplaintFiled":"08/06/2014","vin":"JTHBK262082","components":"STRUCTURE,VISIBILITY/WIPER","summary":"MY DASHBOARD IS MELTING HORRIBLY. I HAVE CONTACTED LEXUS ON SEVERAL OCCASIONS. I WAS TOLD THAT I FIRST NEEDED TO BRING IT THE NEAREST DEALERSHIP IN MY AREA TO HAVE TO SERVICED AND GET AN ESTIMATE. THE SERVICE REPORT STATED THAT THE DASH WAS IN FACT MELTING AND NEEDED TO BE REPLACED. I FOLLOWED UP WITH ANOTHER CALL TO LEXUS AND WAS INFORMED THAT IT WAS OUT OF WARRANTY AND THAT IT COULD NOT BE REPLACED. I INDICATED THAT ISSUE IS BY FAR NOT A WARRANTY ISSUE BUT IN FACT A DEFECT IN THE MATERIAL USED TO MAKE THE DASHBOARD. THE VISIBILITY ON THE DRIVER SIDE IS HORRIBLE AND QUITE DANGEROUS. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10619401,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2014","dateComplaintFiled":"08/06/2014","vin":"JTHBE262482","components":"STRUCTURE","summary":"MY 2008 LEXUS IS350 DASHBOARD IS MELTING, WHEN THE SUN HIT THE DASHBOARD IT HARD TO SEE WHAT IN FRONT OF THE ROAD. SPOKE WITH THE LEXUS DEALER SERVICE, THEY TOLD ME MY WARRANTY IS EXPIRED SO THEY CANNOT DO ANYTHING. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10618022,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2014","dateComplaintFiled":"07/31/2014","vin":"JTHBK262882","components":"STRUCTURE","summary":"I WOULD LIKE TO FILE A COMPLAINT CONCERNING THE DASH IN MY LEXUS. THE DASH IS MELTING AND CREATING A GLARE ONTO THE WINDSHIELD. I HAVE SPOKEN WITH SEVERAL LEXUS DEALERS AND THEY ARE AWARE OF THE PROBLEM, BUT THE MANUFACTURE HAS NOT HAD A RECALL AT THIS TIME. THE COST FROM THE LEXUS DEALER IS AROUND $2500.00. AFTER MUCH RESEARCH ON THE INTERNET, THIS IS NOT JUST A FEW CARS WITH THE PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10617060,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2014","dateComplaintFiled":"07/29/2014","vin":"JTHBK262782","components":"STRUCTURE","summary":"I HAVE A 2008 LEXUS IS250 THAT IS OUT OF WARRANTY. THE DASHBOARD AND DOOR PANELS LITERALLY STARTED MELTING. I CONTACTED TOYOTA/LEXUS A FEW MONTHS AGO SINCE NOT ONLY WAS THE DASHBOARD MELTING BY THE DAY BUT THE DOOR PANELS ARE ALSO MELTING RUINING SEVERAL PAIRS OF PANTS. I WAS TOLD THAT THE VEHICLE WAS OUT OF WARRANTY & THAT THERE WAS NOTHING THEY COULD DO. AFTER SEVERAL CALLS, I RECEIVED A CALL FROM LEXUS STATING THEY WOULD REPLACE THE DASHBOARD BUT I WAS RESPONSIBLE FOR THE LABOR. I TOLD THEM I SHOULD NOT HAVE TO PAY FOR ANYTHING SINCE IT'S A MANUFACTURER'S DEFECT BUT THEY SAID THAT THE LABOR WAS MY RESPONSIBILITY. SO I WENT AHEAD AND PAID THE LABOR AND HAD THE DASH REPLACED. ALTHOUGH LEXUS ALSO AGREED TO REPLACE MY DOOR PANELS, THE LABOR COST OF $1,300.00 WAS ABSURD AND AGAIN MY RESPONSIBILITY ACCORDING TO LEXUS. I WASN'T GOING TO PAY THAT AMOUNT THAT'S CRAZY. SO MY DOOR PANELS CONTINUE TO MELT. AT THIS POINT I WANT TO FILE A COMPLAINT TO GET REIMBURSED FOR THE $600.00 LABOR I HAD TO PAY FOR THE DASHBOARD AND WOULD LIKE LEXUS TO REPLACE MY DOOR PANEL AT NO CHARGE TO ME. *JS","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10617217,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2012","dateComplaintFiled":"07/29/2014","vin":"JTHBK262885","components":"VISIBILITY,STRUCTURE","summary":"THE DASHBOARD OF MY 2008 LEXUS IS250 MELTS AWAY EVERYDAY AS WELL AS THE THE DRIVERS AND PASSENGER SIDE DOOR PANELS. THE MELTED DASHBOARD CAUSES A GLARE DIRECTLY IN THE VIEWING SIGHT OF THE DRIVER ESPECIALLY ON REALLY HOT AND SUNNY DAYS HERE IN SOUTH FLORIDA. THIS CAUSES DRIVING VISION TO BE IMPAIRED. THE DOOR PANELS AND DASHBOARD LEAVE PRINTS ON YOUR HANDS AND FINGERS WHEN THEY ARE TOUCHED. *JS","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10617220,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2013","dateComplaintFiled":"07/29/2014","vin":"","components":"STRUCTURE","summary":"THE DASHBOARD IS MELTING AND THE DOOR SIDE PANELS PIECES ARE FALLING OFF AS IF THE PLASTIC IS OLD AND DRY. I CONTACTED LEXUS WHO TOLD ME THAT THE FLORIDA SUN WAS TOO HOT FOR THE CARS AND THAT THEY WERE NOT AT FAULT FOR THIS AND ALSO ADVISED ME THAT THEY WOULD NOT COVER THE DEFECTS. DAMAGE IS ESTIMATED AT $ 1,200.00 PER THE DEALER *JS","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10616997,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2013","dateComplaintFiled":"07/28/2014","vin":"JTHBK262985","components":"STRUCTURE","summary":"MY WHOLE INTERIOR IS MELTING IN MY CAR. LARGE WET SPOTS ON DASH THAT MAKE VISIBILITY NEARLY IMPOSSIBLE WHEN THE SUN IS SHINING IN THE CAR ON THE DASH BOARD. THE CARS DOOR PANELS ALSO HAVE THE SAME ISSUE, WHICH BLACK RESIDUE GETS ON THE SKIN AND CLOTHING AFTER BRUSHING UP AGAINST IT. THE CAR IS A SAFETY AND HEALTH HAZARD AND THE LOCAL LEXUS DEALERSHIP AS WELL AS THE CORPORATE OFFICE WILL NOT STEP IN AND OWN UP TO THEIR DEFECTIVE INTERIOR. I HAVE TOLD THEM MULTIPLE TIMES THAT THIS IS A SAFETY ISSUE AND THEY HAVE NO CONCERN AND TELL ME THEY DENY ANY ASSISTANCE BECAUSE I AM OUT OF WARRANTY. PLEASE HELP! *JS","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10611375,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2013","dateComplaintFiled":"07/17/2014","vin":"","components":"STRUCTURE","summary":"I HAVE NOTICED OVER THE PAST 2 YEARS MY DASH SLOWLY GETTING SHINIER AND MORE STICKY TO THE TOUCH. I HAVE TRIED USING QUALITY CAR PLASTIC/VINYL CLEANERS TO RESOLVE THE ISSUE BUT TO NO AVAIL. IN FACT, THE DASH IS SO STICKY THAT USING A CLOTH TO CLEAN IT CAUSES FIBERS TO ADHERE TO THE DASH. THE SAFETY CONCERN IS THAT THE SHINE IS PRODUCING GLARE ON THE INSIDE OF THE WINDSHIELD WHICH IN TURN MAKES IT MORE DIFFICULT TO SEE WHILE DRIVING (ESPECIALLY ON SUNNY DAYS WHEN THE SUN IS HIGH). AFTER DOING SOME RESEARCH ONLINE, IT APPEARS THAT THIS IS A VERY COMMON ISSUE (ESPECIALLY FOR THOSE LIVING IN WARMER CLIMATES SUCH AS MYSELF) AND NEEDS TO BE RESOLVED FOR THE SAFETY OF ALL DRIVERS EXPERIENCING THE ISSUE. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10610798,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2014","dateComplaintFiled":"07/15/2014","vin":"","components":"AIR BAGS,VISIBILITY/WIPER","summary":"I PURCHASED A 2008 LEXUS IS250 AS A CPO AND IN THE 3+ YEARS I HAVE OWNED IT I HAVE BEEN COMPLAINING TO LEXUS ABOUT THE BREAKDOWN/MELTING OF THE DASH AND DOOR PANELS IS GETTING WORSE EVERYDAY, ESPECIALLY NOW THAT IT IS SUMMER. THE BREAKDOWN/MELTING OF THE DASH IS CAUSING A GLARE THAT BLOCKS OUT MY VIEW OF THE ROAD, I HAVE PICTURES TO PROVE A MID SIZED CAR CAN BE COMPLETELY BLOCKED OUT BY THE GLARE. EVEN A DEALER IS CALLING THEM OUT FOR POOR MANUFACTURING AND TO HAVE A RECALL!!! HTTP://WWW.WPTV.COM/MONEY/CONSUMER/TOYOTA-DEALER-CALLS-MELTING-DASHBOARDS-A-DEFECTIVE-PRODUCT-AND-WANTS-AUTO-MAKERS-TO-PAY-FOR-REPAIRS. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10608972,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2013","dateComplaintFiled":"07/08/2014","vin":"JTHBE262582","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"AFFECTED PARTS: -- DASHBOARD & ALL 4 INTERIOR DOOR PANELS -- MY 2008 LEXUS IS SUFFERS FROM A WELL KNOWN ISSUE AMONG LEXUS OWNERS IN SOUTHERN STATES. THE DASHBOARD AND INTERIOR DOOR PANELS BECOME ALMOST PLAYDOH LIKE UNDER NORMAL USE OF THE CAR. MY DASHBOARD IS EXTREMELY MELTED TO THE POINT THAT IT BECOMES MIRROR-LIKE IN DIRECT SUNLIGHT. THIS PRODUCES A WHITE GLARE ON THE WINDSHIELD, SEVERLY IMPAIRS DAYTIME DRIVING AND MAKES THE CAR LIABILTY TO MYSELF AND OTHERS. DOOR PANELS THAT LEAVE STICKY RESIDUE ON MY CLOTHING HAVE TO BE BABIED SO THAT THEY DON'T CRUMBLE OR BECOME EVEN MORE MARRED THAN THEY ALREADY ARE. SINCE I'M JUST OUTSIDE THEIR WARRANTY, THE DEALER DECLINED TO ASSIST ME FINANCIALLY AND AS OF TODAY CORPORATE REFUSES TO HELP OTHER THAN TO ALLOW ME TO PAY THEM OUT OF POCKET FOR SOMETHING THAT SHOULD NOT EVEN BE AN ISSUE. I AM THE 2ND OWNER OF THIS CAR AS OF LAST YEAR AND A TOYOTA CUSTOMER SINCE I BEGAN DRIVING IN 2007. I JUST WANT TOYOTA TO OWN UP TO THIS DEFECTIVE PRODUCT AND DO THE RIGHT THING. THIS IS NEGLECT ON THEIR PART, NOT MINE. I DIDNT MAKE THE MELTING DASHBOARD, THEY MADE IT WHEN THEY CHOSE TO USE SUB-PAR MATERIALS TO CUT COSTS. *JS","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10608231,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2014","dateComplaintFiled":"07/04/2014","vin":"JTHBE262482","components":"AIR BAGS,STRUCTURE","summary":"DASHBOARD HAS DEVELOPED A STICKY, SHINY APPEARANCE. DEALERSHIP HAS ACKNOWLEDGED THAT THESE MODELS HAVE THIS PROBLEM BUT WILL NOT COVER UNDER WARRANTY. THE SHINY APPEARANCE MAKES IT DIFFICULT TO SEE OUT THE WINDSHIELD IN STRONG SUNLIGHT. I FEEL THIS IS VERY UNSAFE. WILL THE AIRBAG DEPLOY PROPERLY WITH A STICKY SURFACE? *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10598629,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2010","dateComplaintFiled":"06/16/2014","vin":"JTHBK262482","components":"STRUCTURE","summary":"I HAVE BEEN COMPLAINING TO THE LEXUS DEALERSHIP, AND THEN TO CORPORATE LEXUS FOR SEVERAL YEARS ABOUT MY DASHBOARD AND DOORS DISINTEGRATING, MELTING AWAY. I HAVE 47,893 MILES ON THE CAR WHICH IS GARAGED THE MAJORITY OF THE DAY/NIGHTS. I HAVE HAD MY CAR SERVICED AND MAINTAINED SOLELY AT GERMAINE LEXUS OF NAPLES. THIS HAS BEEN A HUGE CONSUMER ISSUE PER THE INTERNET, AS WELL AS CONFIRMED BY THE CUSTOMER SERVICE REP I SPOKE TO AT LEXUS. B LEXUS HAS REPEATEDLY OFFERED TO PAY FOR HALF.....WHICH I FIND RIDICULOUS. I HAVE A 2000 ISUZU RODEO WITH 125,000 MILES, THAT HAS NEVER BEEN RECALLED, THE DASH, SUNROOF, AND ELECTRONICS STILL WORK....UNLIKE MY \"LUXURY\" LEXUS. THIS SHOULD BE A WARRANTY ITEM, IT IS NOT - RATHER, SHOULD NOT BE A REPLACEABLE PART LIKE BRAKES, CLUTCH, SEAT MOTOR, ETC. THIS IS THE DASHBOARD IN PLACES THAT ONE IS UNABLE TO ACCESS WITH ANY BODY PART! THANK YOU, I HOPE THAT THERE WILL BE SOME RESOLVE ON THIS. IT IS DEFINITELY A WIDER SPREAD ISSUE THAN LEXUS CARES TO ADMIT OUT LOUD! [XXX], ANOTHER SDISGRUNTLED LEXUS OWNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10598316,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2012","dateComplaintFiled":"06/14/2014","vin":"JTHBE262785","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"DASH IS MELTING, STICKY, *JS","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10595623,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2011","dateComplaintFiled":"06/02/2014","vin":"JTHCK262885","components":"WHEELS","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS250. THE CONTACT STATED THAT ALL FOUR RIMS WERE CORRODED AND CAUSING THE TIRES TO DEFLATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE, AND STATED THAT ALL FOUR RIMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 101,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10593588,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2014","dateComplaintFiled":"05/23/2014","vin":"JTHCK262385","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THE TOUCH SCREEN NAVIGATION SYSTEM FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 80,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10593530,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2014","dateComplaintFiled":"05/22/2014","vin":"JTHBK262382","components":"STEERING","summary":"WHILE DRIVING ON A STRAIGHT LINE, MOST OF THE TIME WHEN TRYING TO MAKE A NORMAL CORRECTION IT WOULD FEEL LIKE THE STEERING WHEEL IS CAUGHT ON A MAGNET AND I NEEDED TO TUG THE STEERING LOOSE. THIS CAUSES ME TO LOOSE CONTROL OF THE CAR FOR FEW SECONDS TO CORRECT THE STEERING. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10592943,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2014","dateComplaintFiled":"05/21/2014","vin":"JTHBK262285","components":"STRUCTURE","summary":"MY 2008 LEXUS IS250 PASSENGER SIDE WINDSHIELD BRACKET CLIP BREAK OFF, WHEN I DRIVE AT A HIGH SPEED I CAN HEAR THE NOISE THAT THE WIND TAPPING AGAINST THE WINDSHIELD. BECAUSE THE BRACKET CLIP IS BROKEN, SO IT WILL NOT HOLD THE WINDSHIELD FRAME DOWN. I AFFAIR THAT IT WILL COME OFF AND HIT SOMEONE BEHIND OR PEOPLE ON THE SIDE WALK IF SOMEONE HAPPENS TO BE JOGGING. WHEN I LOOK AT IT, IT SEEM THAT THE BRACKET IS POORLY DESIGN. THE CAR AT THIS AGE SHOULD NOT HAPPENS IF THE DESIGN IS LOOK CAREFULLY. I NEVER SEE LIKE THIS BEFORE, EVEN MY TRUCK 300,000 MILE THE WINDSHIELD BRACKET STILL STRONG. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10586215,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2012","dateComplaintFiled":"05/02/2014","vin":"","components":"STRUCTURE","summary":"WHEN ACCIDENT IT GET HOT OUTSIDE MY DASHBOARD STARTS TO GET SOFT AND SHINY AND STICKY.WHEN IT GETS TO THAT POINT IN THE MIDDLE OF THE DAY IT CREATES A GLARE REFLECTION ON THE FRONT WINDSHIELD THAT MAKES IT HARD TO SEE. I TRY TO BRING THIS UP TO 3 SEPARATE LEXUS DEALERSHIP AND THE ALL OF THEM DON'T WANT TO TAKE RESPONSIBILITY FOR THE ISSUE INSTEAD THEY ACCUSE ME PUTTING SOME TYPE OF CHEMICAL OVER IT WHICH I HAVE NOT PUT A THING OVER MY DASHBOARD OR MY DOOR PANELS NOT EVEN WATER. THEY DON'T REALLY CARE ABOUT DRIVING SAFETY HAZARD FOR THE CONSUMER'S SAFETY, ALL THEY WANNA DO THIS JUST PUSH US AWAY AND SAID IT WAS SOMETHING THAT WE DID OR SOMETHING THAT WE PUT ON THE DASHBOARD. AND THEY CLAIM THAT THEY HAVE NEVER HEARD ABOUT THIS ISSUE BEFORE WHEN I OBVIOUSLY DO A SEARCH ON THE FORM A LOT OF CONSUMERS IS HAVING THIS ISSUE EVERYWHERE. BUYING A $40,000 CAR WE SHOULD NOT HAVE TO DEAL WITH THIS DRIVING SAFETY ISSUE OF THE DASHBOARD MELTING HAVING A GLAD REFLECTION ON THE FRONT WINDSHIELD THAT WILL CAUSE AN ACCIDENT EVENTUALLY AND IT WILL BE A BIG LAWSUIT. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10585870,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2011","dateComplaintFiled":"05/01/2014","vin":"JTHBE262585","components":"STRUCTURE","summary":"THE DASH IS STICKY AND REFLEX IN THE WINDSHIELD. LEXUS WILL NOT DO ANYTHING FOR ME. I ALSO HAD MY NAV SYSTEM TOUCH SCREEN FAIL. NO LEXUS HELP. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10574263,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2014","dateComplaintFiled":"03/23/2014","vin":"JTHBK262185","components":"STRUCTURE","summary":"DASH AND DOOR PANELS ARE EXTREMELY STICKY. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10566192,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2014","dateComplaintFiled":"02/26/2014","vin":"","components":"WHEELS","summary":"I HIT A POTHOLE ON MY WAY TO WORK AT 4:55PM ON MONDAY FEB.24,2014. THE POTHOLE WAS AT THE INTERSECTION OF CUMBERLAND AVE AND HIGGINS AVE.I WAS GOING NORTH ON CUMBERLAND TOWARDS TALCOTT AVE, PARK RIDGE. AS I APPROACHED HIGGINS AVE, RED LIGHT TURNED ON. I WAS BEHIND ONE CAR WHEN THE GREEN LIGHT TURNED ON. THE CAR IN FRONT OF ME WAS ABLE TO AVOID THE POTHOLE, BUT SINCE I WAS RIGHT BEHIND, I DID NOT. THE MOMENT I HIT THIS POTHOLE WITH MY FRONT, LEFT TIRE MY DASHBOARD DISPLAYED A MESSAGE THAT I HAVE LOW PRESSURE IN THE TIRE. AUTOMATICALLY MY WHEEL STARTED PULLING ME TO THE SIDE. I DROVE UP CUMBERLAND AVE FOR APPROXIMATELY 1 BLOCK AND PULLED TO THE NEAREST SIDE STREET THAT WAS ON MY RIGHT: GLENLAKE AVE. I GOT OUT OF THE CAR TO FIND A FLAT TIRE. BY THE TIME I GOT HELP, IT WAS 5:45PM. I CALLED PARK RIDGE POLICE DEPARTMENT ASKING WHAT I SHOULD DO AND I WAS DIRECTED TO FILE A CLAIM TOWARDS MY INSURANCE. I WANTED TO MAKE A PICTURE OF THE POT HOLE BUT CONSIDERING HIGGINS AVE AND CUMBERLAND AVE IS A LARGE,BUSY INTERSECTION, I WAS NOT ABLE TO STOP AND TAKE A PICTURE. TODAY, FEB.26,2014, I WAS GOING THE SAME WAY TO WORK AND I FOUND THE POTHOLE TO BE PATCHED UP. I WANT TO KNOW WHO WILL PAY FOR MY DAMAGED TIRE? THE POTHOLE MUST HAVE BEEN VERY DEEP SINCE UPON IMPACT, I AUTOMATICALLY GOT A FLAT. I ALSO WANTED TO ADD THAT I WAS STARTING OFF FROM A FULL STOP. I DID NOT DRIVE MORE THAN 15 MPH. ALL IN ALL, THIS SITUATION IS CAUSING ME A LOT OF INCONVENIENCE AND I WANT TO KNOW IF THE CITY OF CHICAGO WILL REIMBURSE ME FOR THE COSTS THAT I NOW HAVE. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10559577,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2014","dateComplaintFiled":"01/13/2014","vin":"JTHBE262085","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"I WAS PULLING UP TO A RED STOPLIGHT WITH A CAR ALREADY STOPPED AT THE LIGHT. WHILE APPLYING PRESSURE TO THE BRAKES, I REALIZED THE VEHICLE WASN'T BRAKING CORRECTLY. I STARTED APPLYING MORE PRESSURE UNTIL I WAS NEARLY STANDING ON THE BRAKE PEDAL WHEN THE ENGINE STARTING REVVING AS IF I WERE ACCELERATING. WHEN I REALIZED THE CAR WAS NOT GOING TO STOP, I TRIED TO PUT THE CAR IN PARK. LUCKILY, I ONLY TAPPED THE CAR IN FRONT OF ME WHICH STARTLED THE 3 CHILDREN IN THE BACK SEAT OF THAT CAR. WHEN THE DRIVER OF THE OTHER CAR AND I GOT OUT OF OUR CARS, WE COULD SMELL THE BURNING RUBBER. NO DAMAGE TO EITHER CAR, BUT LEERY TO DRIVE THE VEHICLE. HAD THE REAR BRAKE PADS REPLACED DURING LAST VEHICLE SERVICE IN NOVEMBER 2013. CALLED THE DEALERSHIP THIS MORNING AND WAS TOLD NO RECALL OR OTHER INCIDENTS OF THIS NATURE. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10557785,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2013","dateComplaintFiled":"01/08/2014","vin":"JTHCK262285","components":"SERVICE BRAKES, HYDRAULIC","summary":"2008 LEXUS IS250. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE PAD PROBLEMS. *SMD THE CONSUMER STATED WHEN SHE PICKED HER VEHICLE UP FROM THE DEALER FOR ROUTINE SERVICE, THEY INFORMED HER SHE NEEDED NEW BRAKE PADS AND A REAR CALIPER. THE CONSUMER STATED SHE COULD UNDERSTAND THE BRAKES, BUT SHE WAS SHOCKED TO FIND OUT, SHE NEEDED A CALIPER, WITH ONLY 49,000 MILES ON THE VEHICLE. SHE WAS INFORMED THE CALIPER HAD SEIZED. THE CONSUMER LODGED A COMPLAINT. HOWEVER, LEXUS STATED THEY WOULD NOT COVER THE REPLACEMENT OF THE CALIPER, BECAUSE IT WAS CONSIDERED NORMAL MAINTENANCE. THE CONSUMER STATED SHE HAS ALWAYS TAKEN HER VEHICLE TO A THE DEALER FOR SCHEDULED MAINTENANCE, SUCH AS OIL CHANGES, AND RECALLS, AND AT NO TIME DURING THOSE VISITS, DID ANYONE MENTIONED THE BRAKE PADS NEEDED TO BE REPLACED, HENCE THE REASON WHY THE CALIPER SEIZED, BECAUSE WATER BROKE THE SEAL. ALSO, THE VEHICLE NEVER MADE ANY SQUEALING SOUNDS TO GIVE ANY INDICATION THERE WAS A PROBLEM.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10547531,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2013","dateComplaintFiled":"10/10/2013","vin":"","components":"VISIBILITY/WIPER","summary":"I PURCHASED A 2008 LEXUS IS250 IN FEBRUARY 2011, I HAVE LOVED MY CAR AND HAVE TAKEN THE UTMOST CARE OF IT, BUT RECENTLY ON A LONG ROAD TRIP I NOTICED MY DASH WAS ACTUALLY MELTING CAUSING A DISTRACTING GLARE TO THE POINT MY VISION OF THE ROAD IS BLOCKED (PRETTY HAZARDOUS, IF YOU ASK ME). I BEGAN RESEARCHING THE ISSUE, AND FROM WHAT I HAVE FOUND THIS IS A COMMON PROBLEM WITH LEXUS AND TOYOTA. LEXUS HAS EVEN ISSUED A TSIB, YET DOESN'T TELL THEIR CUSTOMERS IN TIME BEFORE THEIR 50000MI/4 YEAR WARRANTY IS UP, SO THEY WONT BE RESPONSIBLE FOR COVERING THE COST. THIS SEEMS TO BE A BIG ISSUE IN THE STATE OF FL AND OTHER STATES WITH HOTTER WEATHER. I RECENTLY TOOK MY CAR INTO A LEXUS OF NORTH MIAMI (AS I FOUND ONLINE THEY HAVE DEALT WITH SEVERAL CUSTOMER WITH THE SAME ISSUE). THEY SENT THE REQUEST TO CORPORATE AND CAME BACK AND SAID I WOULD HAVE TO PAY FOR LABOR FOR THE DASH (AROUND $200+) AND THE DOORS THEY WOULD GO 50/50 WHICH WOULD COST ME OUT POCKET ROUGHLY 1400 PER DOOR. FOR A SAFETY HAZARD, I FORGOT UNLESS PEOPLE DIE DOES TOYOTA MOTOR CORP DO ANYTHING TO FIX DEFECTS IN THEIR CARS! THE MELTING EFFECTS ALL THE CAR PANELS, IT RUINS MY CLOTHING, AND UNFORTUNATELY I AM NOT A SCIENTIST BUT I AM SURE THE BREAK DOWN IN CHEMICALS, COULD ONLY BE JUST AS HARMFUL. I REALLY HOPE YOU CAN HELP, AS THIS IS UNFAIR FOR A CORPORATION TO KNOW THEIR ISSUE AND NOT AT ALL STAND BY THEIR CUSTOMERS. FOR YOUR REFERENCE: HERE IS THE TSB: HTTP://WWW.CLUBLEXUS.COM/FORUMS/ATTACHMENTS/IS-SECOND-GENERATION/238283D13306721 24-MELTING-DASH-AND-DOORS-TSIB-L-SB-0144-11.PDF HERE IS A PETITION BY OTHER OWNERS: HTTP://WWW.CHANGE.ORG/PETITIONS/LEXUS-FIX-DEFECTIVE-INTERIOR-DASH-PAD-AND-DOOR-P ANELS HERE IS ANOTHER DRIVER WITH A MELTING DASH A VIDEO SHOWING HOW ITS BEYOND DISTRACTING: HTTP://WWW.YOUTUBE.COM/WATCH?V=RXXNMQLXAVO. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10544954,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2013","dateComplaintFiled":"09/23/2013","vin":"JTHBK262585","components":"ELECTRICAL SYSTEM","summary":"I BROUGHT MY CAR IN FOR SERVICE ON 9/10 AND HAD MY BRAKE BOOSTER AND WATER PUMP REPLACED. I WAS OUT OF TOWN FOLLOWING THAT AND DID NOT DRIVE MY CAR MUCH. ON 9/21, I GOT INTO MY CAR AND THE NAVIGATION SCREEN WAS NOT WORKING. IT DISPLAYS CORRECTLY AND THE BACKUP CAMERA WORKS BUT IT IS UNRESPONSIVE TO MY TOUCH. I CANNOT ADJUST THE AIR, RADIO, OR NAVIGATION. I READ MANY, MANY FORUMS ONLINE OF PEOPLE HAVING THE SAME ISSUE AS ME.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10542028,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2013","dateComplaintFiled":"09/05/2013","vin":"JTHBK262582","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"SEPTEMBER 20, 2012 I EXPERIENCED MY FIRST MISFIRE ISSUE WITH MY 2008 LEXUS IS 250. AS I ACCELERATED TO APPROX 65 MPH TO ENTIRE A BUSY HIGHWAY ON RAMP, I LOST ALL ACCELERATION IN MY VEHICLE. AS THIS HAPPENED, I HAD THE CHECK ENGINE LIGHT FLASHING, MY CHECK VSC INDICATOR DISPLAYING, AND MY TRACTION CONTROL LIGHT ILLUMINATING. I CALLED LEXUS, THEY ADVISED THAT THE CAR NEEDED BE TOWED IN AND THE BEGAN TO RUN THE CODES THAT WERE TRIPPED. IT WAS DETERMINED THAT I HAD EXTREME CARBON BUILD UP IN THE ENGINE, WHICH WAS CAUSING MY ENGINE TO MISFIRE. THEY DID THE \"CLEANING REPAIR\" WHICH INVOLVED TAKING THE ENGINE APART, AND SENDING A BUNCH OF PARTS TO A MACHINE SHOP WHERE THEY CLEANED THE HEADS & PISTONS. IN TOTAL, I WAS WITHOUT MY CAR FOR OVER A MONTH! FAST FORWARD TO SEPTEMBER 3, 2013. I NOW HAVE 73,000 MILES ON MY CAR, AND THE SAME THING HAPPENED AGAIN THIS EVENING AS I WAS ACCELERATING TO APPROX 40 MPH. THIS TIME I WAS ON A BUSY 5 LANE ROAD, AND LOST ALL ACCELERATION AND HAD TO ESSENTIALLY \"COAST\" ACROSS 5 LANES OF RUSH HOUR TRAFFIC TO GET TO SAFETY ON THE SHOULDER OF THE ROAD. I IMMEDIATELY CALLED LEXUS, AND ONCE AGAIN THEY ADVISED ME THAT MY CAR NEEDED TO BE TOWED IN. TODAY MY SERVICE ADVISOR CONTACTED ME TO INFORM ME THAT ONCE AGAIN I HAVE CARBON BUILD UP IN MY ENGINE AND THAT IT IS MISFIRING. UNFORTUNATELY NOW, MY CAR IS BEYOND THE 70,000 MILE DRIVE TRAIN WARRANTY. HE IS WORKING WITH CORPORATE TO SEE WHAT MY NEXT STEPS ARE, BUT I REFUSE TO PAY FOR THESE REPAIRS, AND I DO NOT FEEL THAT I SHOULD HAVE TO SINCE IT IS ESSENTIALLY A REPEAT MALFUNCTION OF AN EXISTING ISSUE! IT SHOULD ALSO BE NOTED THAT MY IS HAS BEEN INTO THE DEALERSHIP 3X FOR ENGINE NOISE/ROUGH START UP SINCE I HAD THE REPAIRS COMPLETED LAST YEAR. EVERY TIME, I WAS TOLD THAT THEY LOGGED THE ISSUE, BUT WERE UNABLE TO REPLICATE IT. *JB","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10542034,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2013","dateComplaintFiled":"09/05/2013","vin":"JTHBK262582","components":"STRUCTURE","summary":"IN JUNE OF 2013 I BEGAN TO NOTICE THAT BOTH MY DASH AND MY FRONT DOOR PANELS WERE STICKY AND WERE BEGINNING TO MELT. UPON BRINGING MY CAR INTO THE LEXUS DEALERSHIP MY SERVICE ADVISER TOOK PHOTOS OF THE AFFECTED AREAS AND SUBMITTED THEM TO CORPORATE FOR GOODWILL WARRANTY. THE END RESULT IS THAT I WOULD HAVE TO PAY FOR THE SERVICE TO HAVE BOTH MY DOOR PANELS AND DASH TO BE REPLACED. TO ME, THIS SEEMS RIDICULOUS. LEXUS HAS ACKNOWLEDGED THAT THIS IS A KNOWN DEFECT WITH THE MATERIAL THAT WAS USED ON THE DASH, YET I SHOULD HAVE TO PAY OVER $1000 TO HAVE THE REPAIRS COMPLETED? I OPTED TO NOT GET THE REPAIRS COMPLETED SINCE I WAS PLANNING TO TRADE THE CAR IN AT THE END OF THIS YEAR FOR A NEWER MODEL. TO DATE THE PROBLEM HAS GOTTEN MUCH WORSE; THERE ARE NOW CHUNKS (!!) OF DOOR PANEL MISSING ON BOTH SIDES FROM MY FINGERNAILS (WHICH AREN'T EXCESSIVELY LONG) HITTING THEM WHILE I ENTER/EXIT THE VEHICLE. ADDITIONALLY, MY DASH IS HORRENDOUS LOOKING AND IS STARTING TO HAVE A BAD GLARE AGAINST THE WINDSHIELD AS THE MELTING PROGRESSES. WHILE THIS MAY JUST BE \"COSMETIC\" TO SOME, IT ISN'T AT ALL WHAT I PAID FOR!! NOR IS IT SAFE TO DRIVE A VEHICLE WITH A UNNECESSARY AND UNSAFE REFLECTIVE GLARE THAT IS BEING CAUSED BY CHEAP MATERIALS BEING USED. TO ME, IT SEEMS LIKE A MANUFACTURERS DEFECT THAT SHOULD BE COVERED UNDER THE MANUFACTURERS WARRANTY, AND FURTHERMORE AT NO COST TO THE CONSUMER. I DIDN'T SPEND $30,000 ON A VEHICLE SO THAT THEY INTERIOR COULD MELT IN THE SUN. I LIVE IN FLORIDA AND OUR SUMMER TEMPERATURES ARE CLOSE TO 100 DEGREES MOST DAYS. I HAVE NEVER SEEN THIS HAPPEN TO ANY OF THE OTHER 7 VEHICLES I HAVE OWED, WHICH MAKES IT ABSURD THAT IS OCCURRING ON MY SO-CALLED \"LUXURY\" VEHICLE. *JB","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10515823,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2013","dateComplaintFiled":"06/08/2013","vin":"JTHBK262585","components":"EQUIPMENT","summary":"MY NAVIGATION TOUCH SCREEN STOPPED WORKING ON MY IS250 WITH NORMAL CONSUMER OPERATION. I STARTED NOTICING HUNDREDS OF OTHER LEXUS VEHICLE OWNERS COMPLAINING ABOUT THE SAME ISSUE. THEY DID NOTHING TO CAUSE THIS ISSUE AND MAINTAIN THEIR CARS WELL. IN FACT, ALL THE SERVICE DONE ON MY CAR INCLUDING A RECENT UPDATE TO THE NAVIGATION SYSTEM DRIVING DIRECTIONS HAS BEEN DONE BY THE SAN DIEGO LEXUS DEALERSHIP. THEY HAVE BEEN SERVICING MY CAR SINCE I PURCHASED IT FROM THEM NEW IN 2008. IN MY RESEARCH I HAVE FOUND THAT THEIR IS A DEFECT IN THAT THERE IS A FAULTY CONNECTOR ON THE TOUCH PANEL. THE TOUCH PANEL IS A 4-WIRE RESISTIVE PANEL, TAPED TO THE LCD DISPLAY. THERE'S A FOUR WIRE RIBBON CABLE THAT IS IMPROPERLY BONDED TO THE TOUCH PANEL. LEXUS QUOTED ME $2,800 TO FIX THIS PROBLEM THAT IS A COMMON PROBLEM AND A DEFECT IN THEIR MANUFACTURING. IN MY OPINION LEXUS SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE AS THEY PROVIDED FAULTY EQUIPMENT WITH HUNDREDS OF CONSUMERS HAVING THE SAME ISSUE WITH LEXUS. THE CONSUMER STATED THE DEALER RESOLVED THE PROBLEM. THE CONSUMER WOULD LIKE THE COMPLAINT, REMOVED FROM THE WEBSITE. UPDATED 07/10/13 *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10500110,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2012","dateComplaintFiled":"02/26/2013","vin":"JTHBE262X82","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS350. THE CONTACT WAS DRIVING APPROXIMATELY 0 MPH AND APPLIED THE BRAKES HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A COLLISION CENTER WHERE THE FRONT END WAS REPAIRED. THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE ACCELERATION MALFUNCTION. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 19,200. ...UPDATED 04-03-13 *BF UPDATED05/09/2013 *JS","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10486290,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2012","dateComplaintFiled":"11/28/2012","vin":"JTHBK262785","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"AS I WAS ATTEMPTING TO ACCELERATE, THE VSC LIGHT AND CHECK ENGINE LIGHT CAME ON, THE CAR LOST POWER, WOULD NOT ACCELERATE, AND THE ENGINE STARTED MISFIRING. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10475689,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2008","dateComplaintFiled":"09/17/2012","vin":"JTHBE262385","components":"POWER TRAIN,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE BRAKES MADE A GRINDING NOISE AND WORE OUT PREMATURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT BRAKE PADS AND NOTICED THAT THE ODOMETER HAD BEEN TAMPERED WITH. ALSO, THE CONTACT MENTIONED THAT THE GEAR SHIFTER SHIFTED OUT OF PARK SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO REPAIR THE PROBLEM. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 39,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10449477,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2011","dateComplaintFiled":"02/27/2012","vin":"JTHBK262285","components":"SUSPENSION,EXTERIOR LIGHTING","summary":"MY MAIN CONCERN IS THAT THE HID HEADLIGHTS WILL NOT WORK. INITIALLY THE PROBLEM BEGAN ON THE PASSENGER SIDE HEADLIGHT. THEN I RESEARCHED THE PROBLEM AND DISCOVERED IT IS ACTUALLY EXTREMELY COMMON ONLINE. IN MY AREA MANY LEXUS CARS FROM IS250 TO GS HAVE THE SIMILAR PROBLEM. THE SITUATION ESCALATED WHEN MY DRIVER'S SIDE HEADLIGHT STOPPED LIGHTING ALSO. THIS REALLY IS UNSETTLING BECAUSE I NOW HAVE EXTREMELY LOW VISIBILITY AT NIGHT AND IN ADDITION I COMMUTE TO SCHOOL THROUGH A DARK UNLIGHTED CORNER THAT COULD LEAD TO A CRASH IF THE OTHER CAR DOES NOT SEE ME. I DID CONTACT LEXUS BUT THEIR RESOLUTION SEEMS RATHER FOUL PLAY. MOST OF THEIR IS250 AND GS HAVE THE PROBLEM BUT THEY WOULD FIX IT ONLY FOR ABOUT 1,000 DOLLARS PER HEADLIGHT. I AND MULTIPLE OTHER CONSUMERS ARE NOT JUST GOING TO PAY FOR THE HIGH PRICE FOR SOMETHING CLEARLY AT LEXUS'S FAULT. ALONG WITH THE HEADLIGHTS MY SUSPENSION SEEM INCREASINGLY LOUD AND SQUEAKY WHEN I MAKE A TURN. IT IS A LUXURY CAR AND BEING IT I BELIEVE THE PROBLEM SHOULD NOT HAVE OCCURRED. IT SHOULD BE RATHER QUIET. I TRULY, AM A DISPLEASED CUSTOMER AND I FEEL THAT LEXUS IS VERY UNRESPONSIVE TOWARD THEIR PROBLEMS. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10446856,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2009","dateComplaintFiled":"02/06/2012","vin":"","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"WHEN COMING TO A STOP OR WHEN AT A STOP, MY CAR WOULD SHAKE VERY HARD AS IF IT WAS GOING TO TURN OFF. FORTUNATELY, IT NEVER HAS. I WOULD HAVE TO PUT THE CAR INTO NEUTRAL TO STOP THE SHAKING OR IT WOULD STOP ON IT'S OWN AFTER 10-15 SECONDS. DURING THIS TIME, NO LIGHTS HAVE EVER TURNED ON TO INDICATE THERE WAS A PROBLEM. THE FIRST TIME THIS HAPPENED WAS IN LATE JULY 2009/ EARLY AUGUST 2009 AND EVER SINCE THEN, IT WOULD HAPPEN AT LEAST 2 TIMES A DAY. MY CAR HAS BEEN IN THE SHOP MULTIPLE TIMES FOR THIS ISSUE. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10432767,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2008","dateComplaintFiled":"10/25/2011","vin":"JTHBE262X82","components":"POWER TRAIN","summary":"VEHICLE SHIFTED INTO NEUTRAL AT 45MPH AND GROUND GEARS. *TT","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10428887,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2009","dateComplaintFiled":"10/06/2011","vin":"","components":"POWER TRAIN","summary":"WHEN ACCELERATING ONTO A FREEWAY, THE VEHICLE WILL SHIFT GEARS NORMALLY. THERE HAVE BEEN A HANDFUL OF INSTANCES, THOUGH, WHERE THE GEARS DO NOT SHIFT AS EXPECTED. ON THOSE OCCASIONS, THE CAR WOULD SHIFT UPWARD TO THE 5TH GEAR (OUT OF 6). AFTER LIGHTLY RELEASING GAS PEDAL, THE CAR DOES NOT SHIFT TO 6TH GEAR AND THE RPM STAYS HIGH AROUND 3500-4000RPM. IT STAYS IN THAT GEAR UNLESS I BRIEFLY TAP ON THE BRAKES AND BACK TO THE GAS PEDAL. IF THE SPEEDDROPS TO HE 35MPH RANGE, THEN IT DROPS TO 4TH GEAR. AFTER THE INCIDENT, THE BEHAVIOR OF THE CAR IS NORMAL AGAIN. THE REASON FOR CONCERN IS THAT THIS OCCURRED ABOUT A TOTAL OF 6 TIMES SINCE I OWNED THE CAR, AND THEY OCCURRED ON A NORMAL DAILY COMMUTE THAT I CONSIDER ROUTINE. THESE FEW TIMES WERE DEFINITELY OUT OF THE ORDINARY BEHAVIOR FOR THE TRANSMISSION. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10383192,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2011","dateComplaintFiled":"02/18/2011","vin":"JTHCK262585","components":"STEERING","summary":"2008 LEXUS IS 250 - CAR PULLS TO LEFT WHEREBY THIS COULD LEAD TO UNEXPECTED OVERSTEERING OF CAR AND COULD CAUSE HIGHWAY INCIDENT AND/OR FATALITY. TOLD BY DEALER THAT THIS IS DUE TO \"LOW PROFILE TIRES & SPORT SUSPENSION\", THEREFORE IT IS A CHARACTERISTIC OF THE VEHICLE AND NOTHING CAN BE DONE. *LN","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10378673,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2008","dateComplaintFiled":"01/25/2011","vin":"JTHBE262982","components":"ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS350. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY ACCELERATED. IN ADDITION, THE CONTACT STATED THAT WHEN BRAKING OVER WET ROAD CONDITIONS, THE VEHICLE WOULD BECOME ABNORMALLY HARD TO STOP. THE CONTACT WAS ABLE TO SECURE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSIS OF THE FAILURE AND POSSIBLE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 600. UPDATED 5/9/11 *CN THE CONSUMER STATED THE ENGINE IDLE SPEED WAS EXCESSIVELY HIGH. THE DEALER STATED THE VEHICLE WAS OPERATING AS DESIGNED. UPDATED 05/18/11","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10372469,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/22/2010","dateComplaintFiled":"12/27/2010","vin":"JTHCK262785","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 2008 LEXUS IS250. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE BRAKES WERE APPLIED BUT THE VEHICLE WOULD NOT STOP. THE CONTACT WAS UNSURE OF WHEN OR HOW THE VEHICLE STOPPED BUT THE SHE ENDED UP IN THE MIDDLE OF THE ROAD. THE CONTACT HAD BLACKED OUT AND HIT HER HEAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT HAD NOT BEEN INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 42,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10368711,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2010","dateComplaintFiled":"12/02/2010","vin":"JTHBE262885","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2008 LEXUS 350 IS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE VEHICLE WOULD EXHIBIT ABNORMAL RATTLING NOISES AND WOULD SHAKE EXCESSIVELY. THE CONTACT STATED THAT THE ENGINE WOULD ALSO DRIVE ROUGHLY WHEN DRIVING AT LEAST 25 MPH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V309000 (ENGINE AND ENGINE COOLING:ENGINE) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE CONTACT WAS AWAITI9NG REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 43,400.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10353451,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2010","dateComplaintFiled":"09/02/2010","vin":"JTHCK262685","components":"STEERING,SERVICE BRAKES, HYDRAULIC","summary":"8/31/10 LEXUS 2008 IS 250 WITH 14K MILES, TRYING TO STOP, BRAKES (ABS) PULSED VERY HARD THUMP-THUMP-THUMP, DRY PAVEMENT 30MPH STRAIGHT ROAD. NEXT INTERSECTION APPLIED BRAKES AT 20MPH STEERING PULLED RIGHT THEN LEFT AS BRAKES WERE APPLIED. VERY SCARY-CALLED DEALER - GOT #ROADSIDE TOW TRUCK - IN TO SERVICE DEPT. DEALER RAN COMPUTER DIAGNOSTICS & TEST DROVE, NO PROBLEMS, DID A NYS SAFETY INSPECTION SINCE IT WOULD EXPIRE SOON. NO PROBLEMS DETECTED , SENT VEHICLE HOME. DRIVING HOME 10 MILES FROM DEALER - SAME PULLING RIGHT/LEFT WHEN BRAKES APPLIED. NOT A GENTLE PULL - LIKE WHEEL BEING RIPPED OUT OF YOUR HANDS. NO CONTROL AT ALL. RETURNED CAR TO DEALER. NEXT DAY 9/1/10 THREE (3) MECHANICS TEST DROVE, ONLY SLIGHTLY FEELING BRAKE PULL. REPLACED BRAKES AS A WARRANTY, SENT CAR HOME. AGAIN, 20 MILES OUT GENTLY APPLIED BRAKES WHILE APPROACHING RR TRACK - CAR STEERED COMPLETELY INTO LEFT ONCOMING TRAFFIC - ALMOST A HEAD-ON COLLISION..TURNED AROUND AND TOOK CAR BACK TO DEALER DEMANDED A LOANER VEHICLE TILL THEY FIX. I AM FRIGHTENED FOR MY LIFE AS WELL AS OTHERS AROUND ME. THIS IS A LEASE VEHICLE - WHICH I STILL HAVE FOR ANOTHER 12 MONTHS. IS THERE ANY WAY I CAN CANCEL THIS LEASE? I'M AFRAID TO TAKE THIS CAR BACK AGAIN. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10352269,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2010","dateComplaintFiled":"08/27/2010","vin":"JTHCK262285","components":"EQUIPMENT","summary":"TL* THE CONTACT OWNS A 2008 LEXUS IS250. THE CONTACT STATED THAT WHEN THE AIR CONDITIONING UNIT WAS ENGAGED, THERE WAS AN ABNORMAL, OFFENSIVE ANIMAL ODOR EMITTING FROM THE VENTILATION. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THE AIR CONDITIONING UNIT WAS CLEANED AS WELL AS THE CHARCOAL BOX. THE ODOR WAS STILL PRESENT AND THE DEALER ADVISED THAT THE ODOR WAS NORMAL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT STATED THAT SHE WAS HESITANT TO DRIVE THE VEHICLE BECAUSE SHE WAS NOT AWARE OF WHAT SHE WAS INHALING AND IF IT WAS HARMFUL. THE FAILURE MILEAGE WAS 13,900 AND THE CURRENT MILEAGE WAS 13,945.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10334840,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"06/03/2010","vin":"JTHCK262785","components":"VEHICLE SPEED CONTROL","summary":"2008 LEXUS IS250. CONSUMER STATES WHEN SHE TURNED INTO A PARKING SPACE, THE VEHICLE SUDDENLY JUMPED OVER THE CONCRETE BARRIER AND STOPPED WITHIN INCHES OF HITTING A BRICK WALL.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10332179,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2009","dateComplaintFiled":"05/25/2010","vin":"JTHBE262182","components":"VEHICLE SPEED CONTROL","summary":"I AM DRIVING A CAR WHICH HAS ACCELERATED UNINTENTIONALLY THREE TIMES. I WANT LEXUS TO BE RESPONSIBLE AND FIND OUT WHY MY CAR ACCELERATES RANDOMLY AND I WANT THEM TO FIX MY CAR. I ALSO WANT LEXUS TO ADMIT TO THIS SAFETY FLAW. I WISH THAT LEXUS WOULD BE PUNISHED FOR THIS SERIOUS BREACH IN CONCERN FOR PUBLIC SAFETY ALTHOUGH THAT IS NOT MY IMMEDIATE CONCERN. IN JULY OF 2009 THE CAR ACCELERATED WHEN THE BRAKES WERE APPLIED. THE CAR COULD NOT BE STOPPED BY APPLYING THE BRAKES ALONE AND ONLY STOPPED WHEN IT WAS PUT IN NEUTRAL AND HIT THE CAR IN FRONT OF US. LEXUS ATTRIBUTED THIS TO THE DRIVER'S 'BIG FOOT'. IN DECEMBER OF 2009 WHILE LEAVING A PARKING LOT, THE CAR LEAPT ACROSS A SIDEWALK WHILE THE BRAKE WAS DEPRESSED, AND DID NOT STOP UNTIL IT WAS PUT IN NEUTRAL. LEXUS ATTRIBUTED THIS INCIDENT TO A MOVING FLOOR MAT. IN APRIL OF 2010, ONE WEEK AFTER LEXUS INSTALLED A 'BRAKE OVERRIDE OF ACCELERATOR', THE CAR ENGINE ACCELERATED INTO RED RPMS. THE OVERRIDE TOOK PLACE BUT CAR STRAINED AGAINST THE BRAKE AND ONLY STOPPED WHEN IT WAS PUT IN NEUTRAL. LEXUS SAID THE CAR DOESN'T 'REGISTER' THIS OCCURRENCE SO TO LEXUS, APPARENTLY NOTHING HAPPENED. WHEN THE CAR ACCELERATED IN APRIL AFTER LEXUS HAD INSTALLED THE COMPUTER PROGRAM TO CREATE A BRAKE OVERRIDE OF THE ACCELERATOR, A 'FIELD TECHNICIAN CHECKED OUT THE CAR THOROUGHLY '. I ASSUMED THAT THE COMPUTER FIX WOULD ALSO RECORD BRAKE/ACCELERATOR ACTION, BUT THAT WAS OBVIOUSLY NOT BUILT INTO THE MODIFICATION. THE FIELD TECHNICIAN SAID THAT ALL SYSTEMS IN THE CAR WERE FUNCTIONING AND THAT HE DROVE IT FOR 16 MILES AND THERE WERE NO PROBLEMS. THIS ACCELERATION HAS HAPPENED THREE TIMES IN TWO YEARS AND THE CAR HAS 25,000 MILES ON IT. IT IS INCONCEIVABLE TO ME THAT GIVEN THE SERIOUSNESS OF THE PROBLEM, A 16 MILE TEST DRIVE COULD BE CONSIDERED ADEQUATE. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10328699,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2010","dateComplaintFiled":"05/03/2010","vin":"JTHCK262885","components":"VEHICLE SPEED CONTROL","summary":"I WAS DRIVING MY 2008 IS250 AT ABOUT 40 MPH ON A TWO LANE ROADWAY WHEN I FELT THE CAR ACCELERATE SUDDENLY. I TOOK MY FOOT OFF THE GAS PEDAL BUT IT CONTINUED TO ACCELERATE TO 85 MPH. I IMMEDIATELY HIT THE BRAKE BUT THE VEHICLE DID NOT STOP OR EVEN SLOW DOWN. I HAD PRESSED THE BRAKE PEDAL AS FAR AS IT WOULD GO BUT THE VEHICLE DID NOT RESPOND. THE THIRD TIME I PRESSED THE BRAKE PEDAL THE VEHICLE BEGAN TO SLOW DOWN BUT WOULD NOT STOP. THE SPEED SLOWLY DECREASED TO ABOUT 20 MPH BUT STILL DID NOT STOP. LUCKILY THERE WAS LITTLE TRAFFIC VOLUME BUT I WAS APPROACHING AN INTERSECTION. THE CAR WAS SLOWING DOWN BUT NOT STOPPING. FINALLY IT CAME TO A CRAWL JUST AS THE TRAFFIC LIGHT TURNED GREEN. I LET GO OF THE BRAKE AND THE CAR THRUSTED FORWARD. I PRESSED THE BRAKE PEDAL YET AGAIN AND THE VEHICLE FINALLY CAME TO A STOP. I CALLED LEXUS DEALERSHIP TO REPORT THE PROBLEM. THEY TOWED THE CAR TO THEIR SERVICE CENTER. NOONE ASKED FOR SPECIFIC DETAILS OF THE INCIDENT. IT DIDN'T SEEM THAT THIS TYPE OF COMPLAINANT WAS ANYTHING NEW TO THEM. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10325098,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2010","dateComplaintFiled":"04/12/2010","vin":"JTHCK262585","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 2008 LEXUS IS250. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH INTO A PARKING SPACE. THE VEHICLE SURGED OVER A SIDEWALK AND CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEN TRANSPORTED TO AN AUTHORIZED DEALER TO BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10320852,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"03/18/2010","vin":"","components":"UNKNOWN OR OTHER","summary":"S10 APPROPRIATE HANDLING RE DISAPPOINTED WITH TOYOTA SUDDEN UNINTENDED ACCELERATION PROBLEMS FM OWNER OF 2008 LEXUS IS 350. *TGW THE CONSUMER HAS CONCERNS REGARDING THE SUDDEN ACCELERATION RECALL AND WOULD LIKE LEXUS/TOYOTA TO BUY THE VEHICLE BACK.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10319027,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2009","dateComplaintFiled":"03/11/2010","vin":"JTHBE262385","components":"VEHICLE SPEED CONTROL,EQUIPMENT,EQUIPMENT ADAPTIVE/MOBILITY","summary":"AS I WAS PARKING MY LEXUS IN A PARKING LOT, THE CAR SUDDENLY SHOT FORWARD, MOVING OVER THE PARKING CEMENT BARRIER AND CRASHING INTO A WALL. THE CAR WAS REPAIRED. AFTER I RECEIVED THE RECALL NOTICE FROM TOYOTA RELATING TO THE FLOOR MAT ISSUE, I MADE SURE THE FLOOR MATS WERE PROPERLY ATTACHED. THIS HAPPENED ONLY ONCE. I BELIEVE THAT THE ACCIDENT WAS CAUSED BY THE FLOOR MAT SLIDING AND PUSHING ON THE ACCELERATOR. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"},{"type":"Equipment","productYear":"9999","productMake":"ACCESSORY","productModel":"HELMET","manufacturer":"ACCESSORY DIST., INC."}]},{"odiNumber":10318379,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2008","dateComplaintFiled":"03/10/2010","vin":"JTHBK262985","components":"ENGINE AND ENGINE COOLING","summary":"ABOUT 1 MONTH AFTER TAKING DELIVERY OF THIS NEW LEXUS, THE DRIVER SLOWED AND BEGAN BREAKING FOR A RED LIGHT. SUDDENLY THE ENGINE SURGED AND THE CAR ACCELERATED FOR 1 TO 2 SECONDS. NO RECURRENCE SINCE (1 1/2 YEARS). *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10316955,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2009","dateComplaintFiled":"03/05/2010","vin":"JTHBK262385","components":"VEHICLE SPEED CONTROL","summary":"I LIKE TO REPORT AN INCIDENT OF A POSSIBLE MANUFACTURE MALFUNCTION ON MY 2008 LEXUS IS250. THE INCIDENT HAPPENED ON 4/29/2010. I WAS FIRST STOPPED FOR RED LIGHT IN THE NEUTRAL GEAR. AS I WAS READY TO MOVE FORWARD ON GREEN LIGHT, I SWITCHED THE AUTOMATIC TRANSMISSION TO \"DRIVE,\" HOWEVER THE CAR JUST ACCELERATED UNCONTROLLABLE FORWARD. I IMMEDIATELY STEPPED THE BRAKE PEDAL REPEATEDLY (~3 TIMES), BUT THE BRAKE DIDN'T WORK UNTIL MY CAR HIT THE CAR IN FRONT OF ME. AFTER COLLIDING WITH THE CAR IN FRONT OF ME, MY LEXUS ENGINE SHUT DOWN BY ITSELF. I TOOK MY CAR TO MAGNUSSEN'S LEXUS DEALERSHIP IN FREMONT, CA, BUT THEY COULD NOT FIND A PROBLEM. IN LIGHT OF SO MANY PROBLEMS REPORTED BY OTHER DRIVERS AGAINST TOYOTA AND LEXUS, I STARTED TO THINK MY INCIDENT IS NOT AN ISOLATED CASE AND MAY BE SIGNIFICANT FOR FURTHER INVESTIGATION. I WOULD LIKE TO MAKE AN OFFICIAL REPORT TO THE INCIDENT THAT HAPPENED TO ME AND ASK YOU TO ADDRESS THE POSSIBLE SAFETY ISSUE. BEST REGARDS *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10313675,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2008","dateComplaintFiled":"02/24/2010","vin":"JTHBK262682","components":"STEERING","summary":"TL*THE CONTACT OWNS A 2008 LEXUS IS250. HE STATED THAT WHILE DRIVING 55 MPH AND CHANGING LANES TO MAKE A RIGHT TURN, THE STEERING WHEEL PULLED TO THE LEFT WHICH MADE IT DIFFICULT TO CONTROL IT AND DRIVE IN ANY OTHER DIRECTION. HE THEN TURNED THE STEERING TO THE RIGHT AND ONCE AGAIN IT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 25. THE CURRENT MILEAGE WAS 35000. UPDATED 05/06/10. *LJ THE CONSUMER STATED WHILE DRIVING AT HIGHWAY SPEEDS, HE ATTEMPTED TO MAKE A LANE CHANGE WHEN THE VEHICLE FAILED TO RESPOND TO INPUTS FROM THE STEERING WHEEL. AFTER HE MOVED INTO THE LANE DESIRED, THE CONSUMER RETURNED THE STEERING WHEEL CENTER, BUT THE VEHICLE CONTINUED TO MOVE TO THE LEFT. THE CONSUMER HAD TO TURN THE WHEEL TO THE RIGHT NUMEROUS TIMES BEFORE THE VEHICLE RESPONDED TO THE INPUT. UPDATED 06/28/10*JB","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10306211,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2010","dateComplaintFiled":"02/05/2010","vin":"JTHBK262882","components":"SEAT BELTS","summary":"THREE DAYS AGO, MY 7 YEAR OLD DAUGHTER COULD NOT UNBUCKLE HER SEAT BELT. IT IS THE MIDDLE OF THE REAR SEAT. I HAD TO PULL SOME SLACK ON THE SEAT BELT IN ORDER FOR HER TO SLIP UNDER AND OUT OF THE BELT. AFTER THAT, THE SEAT BELT UNBUCKLED. I HAD HER SIT DOWN AGAIN IN THE SAME POSITION AND THE SAME THING HAPPENED AGAIN. I TRIED IT NEXT AND FOUND THAT I COULD NOT UNBUCKLE THE SEAT BELT EITHER. I BELIEVE THAT THIS IS A SAFETY ISSUE IN THE EVENT OF AN ACCIDENT, THE PERSON IN THE MIDDLE SEAT IN THE BACK WILL NOT BE ABLE TO GET OUT OF THE CAR EASILY. WE TOOK IT TO THE DEALERSHIP, AND DEMONSTRATED THE DEFECT, AND THEY AGREED TO REPLACE IT. HOWEVER, I HAVE HAD THE CAR FOR ALMOST TWO YEARS AND THIS IS THE FIRST TIME THIS HAS HAPPENED. HOW CAN I BE ASSURED THAT THIS CANNOT HAPPEN AGAIN? THE CAR IS A 2008 LEXUS IS 250. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10305501,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2010","dateComplaintFiled":"02/04/2010","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"2008 LEXUS IS 250. CAR LOSES TRACTION AND CONTROL WHEN BRAKING OVER UNEVEN SURFACES. HAVE COMPLAINED TO LEXUS SINCE 1ST WEEK I OWNED THE CAR, WITH NO AVAIL. SEEMS TO BE IDENTICAL TO PROBLEMS REPORTED FOR 2010 PRIUS. WRITING THIS TO ASK IF COMPLAINTS HAVE BEEN PLACED FOR THIS VEHICLE, OR IF IT MIGHT BE PART OF THE INVESTIGATION INTO THE PRIUS BRAKING SYSTEM? *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10303783,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2007","dateComplaintFiled":"02/02/2010","vin":"","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 2008 LEXUS IS250. WHILE DRIVING APPROXIMATELY 5 MPH INTO HER GARAGE THE VEHICLE ACCELERATED INTO THE REFRIGERATOR DOOR AND THE GARAGE WALL AFTER SHE APPLIED THE BRAKES. THE DEALER ADVISED HER TO TAKE THE VEHICLE TO THE COLLISION SHOP TO BE REPAIRED BUT THE DEALER NEVER CHECKED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED; HOWEVER, THE CONTACT RECEIVED A RECALL NOTICE BUT DIDN'T INDICATE WHAT COMPONENT IT WAS RELATED TO. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 7,000.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10299923,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2010","dateComplaintFiled":"01/15/2010","vin":"JTHBK262082","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 2008 LEXUS IS-250 WHICH WAS PURCHASED IN OCTOBER 2008. HE STATED WHILE TRAVELING AT SPEEDS OF LESS THAN 25 MPH ON A TWO-LANE STREET, THE VEHICLE ACCELERATED UNCONTROLLABLY. HE ATTEMPTED TO DEPRESS THE BRAKE PEDAL; HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. HE THEN UTILIZED THE EMERGENCY BRAKE YET THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS ABLE TO FORCE THE GEAR SHIFT SELECTOR INTO THE PARK POSITION AND SHUT THE VEHICLE OFF. WHEN THE VEHICLE CAME TO A COMPLETE STOP, HE NOTICED THAT THE DRIVER'S SIDE FLOOR MATS WERE STUCK UNDER THE ACCELERATOR PEDAL. THE LOCAL DEALER ADVISED HIM TO REMOVE ONE OF THE FLOOR MATS FROM THE VEHICLE. THERE WERE NO RECALLS ON HIS SPECIFIC VEHICLE TO DATE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 9,900.","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10298205,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2009","dateComplaintFiled":"01/04/2010","vin":"JTHCK262382","components":"VISIBILITY","summary":"IN FOR SERVICE AT LEXUS DEALER ON 6/3/09 - DRIVING W/SUNROOF AND WINDOWS OPENED THE REARVIEW MIRROR VIBRATES EXTENSIVELY TO THE POINT IMAGES ARE TOTALLY DISTORTED CAUSING MOTION SICKNESS, UNABLE TO SWITCH LANES SAFELY WO/CLOSING SUNROOF NOR SEE ONCOMING TRAFFIC. MIRROR TORQUED ON 6/3/09 AND REPLACED UNDER TSIB NV006-07 8/17/09. MIRROR STILL VIBRATES EXTENSIVELY AND NOW THE AUTO DIMMER FEATURE DOES NOT WORK, MAKING DRIVING AT NIGHTS VERY DIFFICULT AND AFFECTING MY WELL BEING. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10293664,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2009","dateComplaintFiled":"11/26/2009","vin":"JTHBP262485","components":"VEHICLE SPEED CONTROL","summary":"IN EARLY 02/09 I WAS DRIVING HOME ON INTERSTATE 695 N IN MARYLAND. I WAS TRAVELING ABOUT 50 MPH, WHEN ALL OF A SUDDEN THE CAR SUDDENLY ACCELERATED TO ABOUT 95 MPH THROUGH NO EFFORT OF MY OWN. I DID NOT ENGAGE THE ACCELERATOR PEDAL TO INCREASE THE SPEED OF THE VEHICLE. I IMMEDIATELY ENGAGED THE FOOT BRAKE TO DECELERATE AND BUT THE CAR WOULD NOT SLOW. EVENTUALLY AFTER SEVERAL ATTEMPTS I WAS ABLE TO SLOW THE CAR WITH THE BRAKE BUT THE ENGINE CONTINUED TO VIOLENTLY REV. AS I RELEASED THE FOOT BRAKE, THE CAR ONCE AGAIN ACCELERATED WITHOUT ENGAGING THE ACCELERATOR PEDAL. EVEN AFTER ENGAGING THE EMERGENCY BRAKE, THE UNAIDED ACCELERATION AND MY ATTEMPT TO DECELERATE THE CAR CONTINUED. I WAS FINALLY ABLE TO SLOW THE CAR ENOUGH TO PULL OUT OF TRAFFIC AND OVER TO THE EMERGENCY LANE AND EVENTUALLY STOP THE MOTION OF THE VEHICLE. ALTHOUGH I WAS ABLE TO BRING THE CAR TO A STOP, THE ENGINE CONTINUED TO REV VIOLENTLY, THE BACK TIRES SPUN OUT OF CONTROL AND THE BACK OF THE CAR STARTED TO FISH TAIL. I TRIED A NUMBER OF DIFFERENT TACTICS TO STOP THE CAR COMPLETELY INCLUDING, ATTEMPTING TO MANUALLY SHIFT GEARS, PUTTING THE CAR IN NEUTRAL ETC. FINALLY, AFTER SEVERAL MINUTES I WAS ABLE TO TURN OFF THE IGNITION AND BRING THE CAR TO A COMPLETE STOP AND THE ORDEAL CAME TO AN END WITHOUT DAMAGING THE CAR AND MORE IMPORTANTLY WITHOUT INJURY TO ME OR OTHERS. I HAD THE CAR TOWED TO DEALERSHIP THAT NIGHT AND EXPLAINED THE SITUATION TO THE SERVICE ORGANIZATION THE FOLLOWING DAY. THE SERVICE TEAM CONDUCTED MULTIPLE DIAGNOSTIC TESTS BUT WAS UNABLE TO DETERMINE OR EXPLAIN THE CAUSE OF THE UNINTENDED ACCELERATION TO MY SATISFACTION. ONE SERVICE REP SUGGESTED THAT THE FLOOR MAT WAS THE CAUSE BUT I HAD CHECKED IMMEDIATELY AFTER THE ORDEAL THE NIGHT BEFORE TO ENSURE THAT THE FLOOR MAT HAD NOT BECOME LODGED UNDER THE ACCELERATOR PEDAL. SINCE THE DEALERSHIP WAS NOT ABLE TO DETERMINE THE CAUSE OF THE PROBLEM, I DECIDED THAT THE BEST COURSE OF ACTION WAS TO RETURN THE CAR AND LEASE ANOTHER CAR. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10292685,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/13/2009","dateComplaintFiled":"11/18/2009","vin":"JTHBE262185","components":"STEERING","summary":"POWER STEERING FAILURE DURING TURN IN 2008 LEXUS 350- SUDDEN. CAUSED ACCIDENT WITH INJURIES TO PERSON AND PROPERTY. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10291091,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2009","dateComplaintFiled":"11/05/2009","vin":"JTHCK262085","components":"VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY","summary":"I WAS DRIVING MY WIFE'S LEXUS 2008 IS 250 OUT OF A PARKING LOT WHEN APPLYING MY FOOT ON THE BRAKE THE CAR ACCELERATED. I NOW SLAMMED MY FOOT ON THE BRAKES AND THE CAR CONTINUED TO ACCELERATE. THE ONLY THING THAT STOPPED MY CAR WAS THE CAR IN FRONT OF IT WITH VERY LITTLE DAMAGE. IF THE CAR WAS NOT IN FRONT OF ME I WAS ACCELERATING FASTER INTO ON COMING TRAFFIC. MY FLOOR MAT IS NOT ON THE FLOOR AS AFTER THE SAN DIEGO INCIDENT THAT WAS TOYOTA'S REASONING. WE WERE TOLD ROUGHLY A MONTH AND HALF AGO TO TAKE THE MAT OUT, WHICH I DID RIGHT AWAY. THEY CAN DENY IT ALL THEY WANT THIS CAR WAS ACCELERATING AND GETTING FASTER WHEN APPLYING THE BRAKE. THE POLICEMAN AT THE SCENE INSTRUCTED US TO NOT DRIVE THIS VEHICLE AND TO GET A LOANER WHICH WE DID. THE CAR WAS PICKED UP AND SENT TO LEXUS IN FREEHOLD. FIRST WE WERE TOLD NOTHING IS WRONG AND THEY TEST DROVE IT AND SUCH. THEY WERE KEEPING IT FOR 3 DAYS NOW THEY ARE TELLING US THEY ARE KEEPING IT FOR 3 WEEKS. THERE ARE REPORTS ALL OVER THE WEB ON THIS WITH OVER 2000 COMPLAINTS. IT IS OBVIOUS THERE IS A MAJOR DEFECT IN THEIR COMPUTER SYSTEM. THEY REALLY NEED TO STOP COVERING THIS UP AS 16 PEOPLE HAVE DIED. FYI, THIS HAS HAPPENED TO PEOPLE IN LEXUS LOANERS AND LOANERS DO NOT HAVE FLOOR MATS. AGAIN, LUCKILY THE CAR WAS ONLY 15 FEET IN FRONT OF ME WHAT IF IT WAS 100 FT! *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10282360,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2009","dateComplaintFiled":"08/31/2009","vin":"JTHCK262985","components":"VEHICLE SPEED CONTROL","summary":"I WAS PULLING INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE, ALMOST TO A COMPLETE STOP WHEN THE CAR SUDDENLY ACCELERATED & I WENT UP OVER A CURB & HIT A TRANSFORMER. THE DISTANCE WAS ONLY ABOUT 8 FEET. I DO NOT KNOW HOW FAST I WAS GOING PROBABLY ABOUT 15 - 30 MPH. I MOVED THE TRANSFORMER ABOUT 3 FEET. (THE TRANSFORMER WEIGHED ABOUT 1/2 - 1 TON)9I I DO NOT KNOW HOW THE CAR ACCELERATED. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS 250","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10258048,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/29/2008","dateComplaintFiled":"02/09/2009","vin":"JTHBK262982","components":"AIR BAGS,TIRES","summary":"I PURCHASED 2 BRAND NEW MICHELIN PILOT SPORT A/S PLUS 225/45/ZR17 91Y FOR MY 2008 LEXUS IS 250 INSTALLED AS FRONT TIRES AT COSTCO. BEFORE LESS THAN 24 HOURS OF INSTALLED, AND LESS THAN 15 MILES OF USE, ONE OF THEM LOOSE THE AIR PRESSURE, THE TPMS ALERT ME OF LOW TIRE, I STOP AT NEAREST GAS STATION (ABOUT 2 MILES FROM THE MOMENT OF THE TPMS ALERT) AND IN EFFECT THE LEFT FRONT TIRE WAS LOW, I START TO INFLATE THE TIRE AND BEFORE THE TIRE WAS COMPLETELY INFLATED, A BLOWOUT OCCURRED CAUSING AN INJURY IN MY FACE. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"},{"type":"Tire","productYear":"9999","productMake":"MICHELIN","productModel":"PILOT SPORT","size":"255/35ZR20 97Y","manufacturer":"Michelin North America, Inc."}]},{"odiNumber":10251618,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2008","dateComplaintFiled":"12/12/2008","vin":"JTHBE262082","components":"SERVICE BRAKES, ELECTRIC","summary":"I AM WRITING TO REPORT A BRAKE FAILURE ON MY NEW LEXUS IS 350 WHILE PARALLEL PARKING. I BACKED MY CAR INTO THE SPACE, AND THEN TOUCHED THE GAS LIGHTLY TO MOVE IT FORWARD TO CLOSE THE 4 TO 5 FOOT GAP. I PUT FOOT ON BRAKE AND PUSHED DOWN. BRAKE WENT DOWN CLOSE TO FLOOR AND DID NOT STOP CAR. IT KEPT MOVING SLOWLY FORWARD AND BUMPED INTO VEHICLE PARKED AHEAD OF ME, SCRATCHING BOTH IT AND MY CAR. WITH CAR IN NEUTRAL I PUSHED DOWN THE BRAKE PEDAL TWICE MORE AND IT WELT CLOSE TO FLOOR. ON THIRD ATTEMPT IT CAME BACK TO NORMAL. I LEFT NOTE FOR OWNER OF CAR AHEAD OF ME AND TOOK CAR TO LEXUS OF PLEASANTON. THEY KEPT CAR FOR 2 DAYS BUT SAY THAT THEY CAN'T DUPLICATE PROBLEM AND THAT IT IS SAFE. A QUICK GOOGLE SEARCH OF \"LEXUS BRAKE FAILURE\" DEMONSTRATES OTHER SIMILAR PROBLEMS WITH OTHER LEXUS CARS. LEXUS REFUSES TO ACKNOWLEDGE THIS PROBLEM OR DEAL WITH. THEY SAY THAT IF THEY CAN'T DUPLICATE THE PROBLEM THEY DON'T BELIEVE IT EXISTS. A FRIEND OF MY WIFE SAYS HER LEXUS DID THE SAME THING BUT LEXUS TOLD HER THAT NOTHING IS WRONG WITH IT. LEXUS HAS A PROBLEM WITH ITS ABS BRAKING SYSTEM , BUT IS STONEWALLING THE PROBLEM. SOONER OR LATER SOMEONE WILL BE SERIOUSLY INJURED OR KILLED BECAUSE OF LEXUS FAILURE TO ACKNOWLEDGE THIS PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"LEXUS","productModel":"IS","manufacturer":"Toyota Motor Corporation"}]}]}