{"count":225,"message":"Results returned successfully","results":[{"odiNumber":11732484,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2026","dateComplaintFiled":"04/20/2026","vin":"JTJHW31U372","components":"SERVICE BRAKES","summary":"I am reporting a serious and potentially dangerous braking issue with my 2007 Lexus RX400h.  The vehicle currently has approximately 126,296 miles. While driving, the vehicle emits a continuous and intermittent warning beeping sound. At the same time, the braking system becomes unreliable. The brake pedal becomes extremely difficult to press, requiring excessive force, and the vehicle does not respond consistently when braking.  In addition, there are instances where the vehicle appears to brake unpredictably or inconsistently, which creates a significant safety hazard for myself, passengers, and other drivers on the road.  Based on my research, this issue appears to be related to a known defect involving the ABS brake actuator assembly. Lexus previously issued a warranty enhancement program for this component due to internal malfunctions that affect brake pressure and system performance. However, this issue was not issued as a formal recall tied to VIN eligibility.  Despite my vehicle being under 150,000 miles, I have been informed that I may be outside the time-based warranty window, and no active recall is listed for my VIN.  This defect directly impacts the braking system, which is a critical safety component. Failures in the brake actuator can lead to improper brake pressure, reduced stopping ability, and increased risk of a crash.  Given the safety implications and known history of this defect, I believe this issue warrants further investigation and potential recall consideration.  I am submitting this complaint to request that the NHTSA review this matter for safety risk and determine whether broader action is necessary to protect consumers.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11694403,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2025","dateComplaintFiled":"10/19/2025","vin":"2T2GK31U17C","components":"UNKNOWN OR OTHER","summary":"The flor board keeps getting in the way of my petals.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11648978,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2025","dateComplaintFiled":"03/18/2025","vin":"2T2GK31U57C","components":"ELECTRICAL SYSTEM","summary":"Put key into ignition port and heard and felt a klunk. Key was then freely moving and connecting to nothing inside the ignition chamber. So vehicle would not turn over at all. Had towed to town closer to home.  And Currently having towed to mechanic shop for further evaluation.    The only symptom the car was having previously was a mysterious scratching sound coming from what sounded like the right side of the hood near the firewall. Took to mechanic and he drove the car and heard  the sound but could not pin point it, said nothing was scrubbing the fan or anything else he could see. And to bring it back if it got worse. Never did we think it was the starter nor the ignition chamber. The only way to know now....is to replace it and see if that noise is still there. There were no other warnings. The danger in this is being stranded. Still needs to be evaluated by mechanic.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11633730,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2015","dateComplaintFiled":"01/02/2025","vin":"2T2GK31U17C","components":"STRUCTURE,VISIBILITY/WIPER","summary":"I saw on the internet while I was looking for new mats this year my Lexus RX 350, 2007, vin [XXX]  was recalled for the dashboard until May 2017. During 2013 through 2018; my husband left me for my friend; both my sons were shot in different cities; one in Nashville, and one in Denver Colorado. The one in Nashville, was shot 10 times by his roommate who forgot he had a roommate. Fortunately, he turned around so his laptop in his backpack got the bullet which would have killed him. He was left with a dominant disabled arm. He had just come back from Las Vegas working with Jason Aldean as a cameraman and saw the bloody massacre from the shooters. My oldest lives in Denver. He was shot and killed by the police on a domestic call. They overreacted. My ex-husband would not let me come to the funeral or visit the son in Nashville when he was hurt. I was not able to focus on anything else during that time.  When I saw the recall on the Internet this year, I called and requested a reprieve. I was turned down. I wrote a letter to Lexus. Again I was turned down.  I am [XXX] and [XXX]. I\u2019m still driving my Lexus 2007 and plan to the rest of my life. I didn\u2019t see the mail about the recall of my dashboard, nor anything else for several years. I only have about 94,000 miles on it. Most of my friends want to drive in my car instead of their new ones.  When I saw the recall on the Internet this year, I called and requested a reprieve. I was turned down. I wrote a letter to Lexus. Again I was turned down.  I plead with you to extend the time and allow me to replace my dashboard on the recall.    Thank you for listening, [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11631833,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2023","dateComplaintFiled":"12/20/2024","vin":"JTJHW31U672","components":"SERVICE BRAKES","summary":"Hydraulic brake booster pump abs actuator has been on a service bulletin around 2015 with a definitive timetable. I have had numerous notifications with warning lights that are indicative of the booster pump failure for more than 10 years and every time I bring it to the Lexus dealer they said it is my battery. They replace the battery and reset the computer and it repeats itself over and over.  My main concern as this should have been a recall and not a service bulletin; an abs brake failure is a significant defect with possible fatal outcome. The problem has been well documented with numerous Lexus and Toyota customers hybrid vehicles going back to 2005. My vehicle is 2007 Lexus RX 400h with 78,000 miles. I am afraid to drive the vehicle with the issue unresolved.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11585738,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2024","dateComplaintFiled":"04/29/2024","vin":"2T2HK31UX7C","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2007 Lexus RX350. The contact stated while driving 30 MPH, the vehicle began to smoke. The contact pulled over and became aware that oil was leaking from the vehicle. There were no warning lights illuminated. The vehicle was towed to a service center and the contact was informed that the engine cooler hose had ruptured. The vehicle was not repaired. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 99,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11574870,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2007","dateComplaintFiled":"03/01/2024","vin":"2T2HK31U57C","components":"FUEL SYSTEM, GASOLINE","summary":"The contract owns a 2007 Lexus RX350. The contact stated that while driving the vehicle, there was a fuel odor detected in the cabin of the vehicle. The contact stated that the vehicle was taken to several independent mechanics and dealers. The vehicle was diagnosed, and the contact was informed that a plastic box above the muffler had melted from the heat of the muffler, causing fuel to leak onto the muffler. The contact was informed that the vehicle was not drivable as the fuel source was above the muffler and the vehicle could catch on fire. The vehicle was not repaired. The contact stated that the failure had been occurring intermittently since purchasing the vehicle in 2007. The manufacturer was made aware of the failure however, no case was opened. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11562196,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2023","dateComplaintFiled":"12/27/2023","vin":"2T2GK31U67C","components":"WHEELS","summary":"Pass","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11552404,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"10/28/2023","vin":"JTJHK31U472","components":"FUEL/PROPULSION SYSTEM","summary":"Oil Cooling line failed when driving. I was not aware that it was having an issue; the oil completely cleared the engine, and this could have seized the engine while I was driving. The only way I figured it out, I stopped the car at some point and saw a pool of oil under the car.  I called AAA and they came to tow the car, and checked the engine, and told me that there was no oil in the engine.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11545933,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2023","dateComplaintFiled":"09/21/2023","vin":"2T2GK31U37C","components":"STRUCTURE","summary":"The cable holding the spare tire up underneath the car snapped while I was at a stop light, resulting in my tire and it's cover falling onto the road","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11491098,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2022","dateComplaintFiled":"10/27/2022","vin":"2T2GK31U87C","components":"UNKNOWN OR OTHER","summary":"The dash board is crumbling and falling apart in a way that makes me feel that the front passenger airbag compartment has been effected and may not function properly.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11479110,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2022","dateComplaintFiled":"08/13/2022","vin":"2t2hk31u37c","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Electrical system malfunction began (to my best calculation & recollection) in summer 2021 with the first of four battery malfunctions in one year. Each time, AAA discovered low battery response and recommended battery replacement.   This time around, battery was replaced about two weeks prior, due to battery failure/AAA reporting would not accept charge. THE NEW BATTERY FAILED (8/3) and the starter broke while attempting to charge. Mechanic repaired starter and battery accepted the charge. No problem, right? Wrong. This driver drove about 30 miles and while driving, the electrical system shut down altogether. With I believe ALL WARNING LIGHTS LIGHTING UP, extremely dangerous situation. NO BREAKING, NO STEERING, NO WARNING. Fortunately, it occurred in a suburban residential area as opposed to the highway.  SECOND tow to my mechanic  and now, after a full week, no diagnosis, though the car has been running in the shop. This is an intermittent problem. I suspect the alternator.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11463538,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2022","dateComplaintFiled":"05/05/2022","vin":"2t2gk31u27c","components":"AIR BAGS,STRUCTURE","summary":"The contact owns a 2007 Lexus RX350. The contact stated that over time she noticed that the dashboard was cracking and separating. The contact was concerned due to the proximity of the passenger\u2019s side air bag housing and the crack in the dashboard. The contact was also concerned about an inadvertent deployment without the vehicle being involved in a crash. The local dealer was contacted and informed of the failure but offered no assistance. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 113,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11459676,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2021","dateComplaintFiled":"04/05/2022","vin":"2T2HK31U17C","components":"STEERING,SUSPENSION,FUEL/PROPULSION SYSTEM","summary":"On November 19, 2021, I purchased a vehicle from cars Lane on Hanover Road in Annapolis Maryland. Upon driving back to my residence in Gaithersburg I noticed that there was significant shaking when the vehicle was driven over 60 miles an hour. I notified the dealership and seemed helpful at first. I took the car to a good year facility and pay to have an alignment. That seem to fix one of the issues however there were several more and many more I was later to find out. As well, the vehicle was also hard to steer when it came to trying to back up and turn the steering wheel. It also made a loud whining noise. I contacted the dealership again and told them of this problem. I have been out to the dealership several times upon realizing they do not have a mechanic on duty and whoever passed inspection on this car should be investigated. There is no way that this car should've passed inspection. The last time I went to the dealership upon talking with the owner I was told to bring the car in and they would take a look at it. Looking at it was all they did. I noticed that [XXX] was on the phone with the warranty people trying to determine if the items that I complained about were covered under the warranty. The woman on the phone informed him that they only covered a certain point of the cost. Now I have come to find out that this car has over $17,000 worth of work to be done. I would like to make a formal complaint about this dealership, its representative [XXX] and the mechanic that allegedly passed this vehicle for inspection. I welcome the opportunity to speak with you and supply you with all the necessary documentation concerning this matter. I have included a copy of the estimate from the Lexus dealership in Rockville, Maryland. It is my honest opinion that this car should've never been sold and have lied to me in the process and to throw the paperwork at me and tell me to take care of myself is unacceptable. They should be held accountable, fined, or shut down.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11450708,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2022","dateComplaintFiled":"02/07/2022","vin":"JTJHW31U472","components":"FUEL/PROPULSION SYSTEM","summary":"The fuel delivery line is leaking, car will still run then quit however, interior and exterior smells like gas  any slight spark could cause a fire.  You can see fuel along the under carriage of the engine.  I found Lexus has a recall for a leaking fuel delivery line, however I don't see my vehicle listed. Please investigate why my 2007 lexus rx400h did not get added to this recall list.  Let me know if my vehicle could be added.  Thank you for your time.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11440002,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"11/10/2021","vin":"JTJGW31U972","components":"ELECTRICAL SYSTEM","summary":"Dear all I bought this car in 2016. It was imported from USA to UAE now registered in Abu Dhabi.  The car completely stalled while stopping at inclined position for about 10 minutes in front of a security barrier. READY lasts for less than 5 seconds and disappear.  The car could not be started again for three month. Local dealer [XXX] Indicated they are not handling imported vehicles except from GCC region. A local repair company identified the problem by error code P0A78 but told the repair cost will be heavy.  What could I do with my car which still under recall in USA for repair of the same INVERTER problem? Appreciating your help.  Best regards  [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11439802,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"11/08/2021","vin":"JTJHW31U572","components":"SERVICE BRAKES","summary":"Toyota and Lexus are aware of the fact that what is called break actuator assembly, part number 44050-48191 (for Toyota Highlander Hybrid 2006-2007, and new part number for Lexus RX400h 2006-2007) and 44510-48060 (old/original part number for RX400h 2006-2007) are faulty resulting in the break system failing creating an extremely dangerous situation.  Toyota extended the warranty for the part, but this extended warranty does not cover all vehicles, as it is not a recall. (The extended warranty has a maximum 150K miles or 10years clause but this is beyond the point regardless.)  The part and repair costs more then $3000 at a Toyota/Lexus dealer.  Toyota/Lexus is not offering a recall to avoid paying for the large number of cars out there with this well known issue which essentially renders the cars not drivable, unless the owner pays out of pocket what is close to half the current value of the car, for a defective item that is failing consistently in all these cars.  Toyota/Lexus should recall the part, rather than just offering an extended warranty.  This is a very well known problem, for which people have complained (including in NHTSA) for years, which forced Toyota/Lexus extend the warranty, but this is not enough as it does not cover all vehicles that it should cover.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11435552,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2021","dateComplaintFiled":"10/05/2021","vin":"JTJHW31U672","components":"SERVICE BRAKES","summary":"2007 lexus rx400h,,,couple week ago ,,,my sister drive this car on the highway,,,suddenly the check engine, ABS, traction control, VSE, ect light come on and the vehicle when brake will pull to right also brake grab immediately. Bring to the tech and get a code C1391 abnormal leak in accumulator,,,that mean replace the whole ABS unit assembly Bring to Lexus dealer on 9-30-2021 and still get the same code C1391 and pay $175.93 for diagnostic and cost repair $3,573 (This condition may be caused by a  small internal brake fluid leak inside the brake actuator) Call lexus head quarter and turn out this is only basic warranty,,,,,no recall for safety,,,, because no one dead yet Research online turn out a lot of problem about this: (2006 - 2007 GS 430) (2007 - 2011 GS450H) (2008-2011 GS 460) (2006-2008 RX400H) (2007-2013 LS460) This only Lexus,,,,more about Toyota But LEXUS still ignore about this safy","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11427479,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2021","dateComplaintFiled":"08/02/2021","vin":"JTJGW31U472","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Water gets into the body of the vehicle over time. Came outside one day after rain and my passenger carpet was SOAKED all my windows were up and my complex don\u2019t get flooded. Car smells like mildew in cabin! Middle of July I came outside and all the lights were on the dash, no rain the previous day or during, and car wouldn\u2019t start. Took it to the dealership and they can\u2019t explain how water got into my car but magically the sunroof drain was clogged with water.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11421754,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2021","dateComplaintFiled":"06/21/2021","vin":"JTJHW31U372","components":"SERVICE BRAKES","summary":"Brake actuator failure reported by dealer because booster pump is running frequently.  No info from Toyota and Toyota declined repair . Dealer indicates my vehicle is not under extended warranty. 117000 miles on my car.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11421580,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2021","dateComplaintFiled":"06/20/2021","vin":"JTJHW31U372","components":"SERVICE BRAKES","summary":"Brake actuator failed at 117000 miles. Verified by dealer and suggest replace brake actuator and pump assembly.  No notification ever","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11399164,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2021","dateComplaintFiled":"03/04/2021","vin":"JTJGW31U172","components":"SERVICE BRAKES","summary":"CAR HAS BEEN MAKING A CLICKING NOISE DURING STOPS FOR A YEAR. I CHALKED IT UP TO SOMETHING UNIMPORTANT. ON 2/20/21, THE 'CHECK AVS,' 'CHECK ABS,' AND 'CHECK BRAKE SYSTEM' LIGHTS ALL CAME ON, AND CAR LURCHED WHILE BACKING OUT OF MY DRIVEWAY. I WAS DRIVING MY WIFE AND DAUGHTER AT THE TIME. BROUGHT LEXUS TO MY LOCAL MECHANIC ON 2/22/21. AFTER SEVERAL DAYS, MECHANIC RETURNED THE CAR TO ME, SAYING HE COULD HEAR THE CLICKING AND, ACCORDING TO HIS RESEARCH, IT COULD BE THE BRAKE ACTUATOR GIVEN LEXUS HAD DONE A WARRANTY EXTENSION ON THIS PART IN 2016. HE TOLD ME THIS REPAIR WOULD COST IN THE THOUSANDS OF DOLLARS, AND ADVISED ME TO CONTACT LEXUS. SPOKE WITH LEXUS BRAND MANAGER ON 2/25 WHO TOLD ME ABOUT WARRANTY EXTENSION ZLG FOR ACTUATORS IN 2016, AND TOLD ME THAT IN ORDER FOR LEXUS TO ASCERTAIN WHETHER OR NOT THE CAR WAS EXPERIENCING AN ACTUATOR FAILURE, IT MUST BE INSPECTED BY A LEXUS SERVICE CENTER. BECAUSE I WAS TOLD ABOUT THE SPECIFIC EXTENSION AND ASKED TO TAKE IT TO LEXUS TO DIAGNOSE THE ISSUE, I ASSUMED LEXUS WOULD COVER THE REPAIR COST. I TOOK THE CAR TO LEXUS SANTA MONICA ON 3/2/21 AND WAS NOTIFIED THAT THE PROBLEM WAS RELATED TO THE BRAKE ACTUATOR, AND THAT THE COST TO REPAIR WOULD BE $3000 PLUS TAX. I RELAYED TO LEXUS SM WHAT I WAS TOLD BY LEXUS CORPORATE, AND LEXUS SM TOLD ME THEY WOULD CALL LEXUS CORPORATE AND SEE WHAT THEY HAD TO SAY ABOUT WARRANTY EXTENSION 'ZLG.' ULTIMATELY, LEXUS WOULD NOT COVER COST BECAUSE THE PART WAS OUTSIDE THE EXTENDED WARRANTY. I SPOKE WITH ANOTHER LEXUS CASE MANAGER ABOUT WHY A WARRANTY EXTENSION WAS OFFERED AS OPPOSED TO A RECALL, AND HE SAID I SHOULD LODGE A COMPLAINT WITH NHTSA. I ALSO SPOKE WITH HIS SUPERVISOR, WHO SAID LEXUS WOULD NEVER PAY FOR A PART OUTSIDE A WARRANTY, EVEN A FAULTY PART GIVEN AN EXTENDED WARRANTY. NOBODY IN THE LEXUS CHAIN OF COMMAND CAN TELL ME IF THE CAR IS SAFE TO DRIVE. I WILL SUPPORT CLASS ACTION SUIT.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11384314,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/14/2020","dateComplaintFiled":"12/20/2020","vin":"JTJHW31U972","components":"SERVICE BRAKES","summary":"BRAKE ACTUATOR FAILURE HAS BEEN ADDED TO A BULLETIN FOR EXTENDED WARRANTY AND NOT A RECALL. THIS IS A COSTLY MALFUNCTION THAT TOYOTA IS AWARE OF AND THEY SHOULD TAKE CARE OF ALL VEHICLES AS NOT TO COMPROMISE BRAKING AND ACCIDENT AVOIDANCE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11362458,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2020","dateComplaintFiled":"10/02/2020","vin":"JTJGW31U572","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"\"CHECK VSC\" SYSTEM WITH ACCOMPANYING CONTINUOUS BEEP NOISE, BRAKES BECOME HARD TO PUSH/ACTIVATE.  THIS STARTED A FEW WEEKS AGO, AND WOULD HAPPEN INTERMITTENTLY, AND PROGRESSIVELY LONGER IN THE DYSFUNCTIONAL BRAKES PHASE.  I HAD AN EMPLOYEE AT AUTO ZONE CLEAR THE CODE 2 DAYS AGO, BUT THE PROBLEM STARTED AGAIN, INTERMITTENTLY UPON VEHICLE START, BUT WOULD GO AWAY SHORTLY, WITH NORMALLY RESPONSIVE BRAKES.  THIS INTERMITTENT ISSUE OCCURS WHEN I AM DRIVING, THEREFORE THIS IS A SERIOUS ROAD HAZARD AS MY BRAKES BECOME SIGNIFICANTLY LESS RESPONSIVE WHEN THE PROBLEM OCCURS.  IN OTHER WORDS, THIS OCCURS WHEN STATIONARY AND WHEN DRIVING, INTERMITTENTLY.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11360610,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2020","dateComplaintFiled":"09/23/2020","vin":"2T2HK31UX7C","components":"ENGINE","summary":"I PURCHASED A USED 2007 LEXUS RX350 FOR MY 16 YEAR OLD DAUGHTER.  IT HAD A LITTLE OVER 100K MILES.  EVERYTHING WORKED PERFECTLY, NO COMPLAINTS WHATSOEVER.  UNTIL, MY SON BORROWED IT, AND WHILE HE WAS DRIVING IT, HE SAID IT QUIT.  HE LOST ALL POWER STEERING, SO HE PULLED OVER.  WE CALLED A TOW TRUCK TO TOW IT TO A MECHANIC.  WHEN THE MECHANIC CALLED ME, HE SAID THE OIL COOLING LINE BUSTED, WHICH MADE THE OIL PUMP EMPTY THE ENGINE'S OIL.  HE SAID IT WOULD NEED A WHOLE NEW ENGINE.  HE SAID THE CAR IS WORTH NOTHING.  I PAID $9K FOR THIS CAR A YEAR AGO, AND NOW IT IS NOT WORTH $100.  THE MECHANIC SAID THIS IS A KNOWN PROBLEM FOR TOYOTA/LEXUS, BUT THERE WAS NO RECALL.  TO ME - THIS IS UNACCEPTABLE.  IN MY OPINION, SINCE TOYOTA KNEW OF THIS PROBLEM, BUT DIDN'T RECALL IT, THEY EITHER NEED TO COVER THE COST OF A NEW ENGINE, OR BUY THE CAR BACK FROM ME.  I AM VERY UPSET OVER THIS.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11352812,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2020","dateComplaintFiled":"09/02/2020","vin":"2T2HK31U47C","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT'S WIFE STATED THAT UPON ACCELERATING THE VEHICLE AFTER EXITING A ROUNDABOUT, DUST BEGAN TO EMIT FROM THE EXHAUST PIPE. THE CONTACT'S WIFE DROVE TO A GAS STATION AND DISCOVERED THAT THE ENGINE OIL WAS EMPTY. THE CONTACT THEN REFILLED THE OIL BUT BY THE NEXT DAY, THE OIL HAD COMPLETELY LEAKED OUT OF THE VEHICLE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO LEXUS OF MAPLEWOOD (3000 US-61, MAPLEWOOD, MN 55109) WHERE THEY INITIALLY DISCOVERED METAL SHAVINGS IN THE OIL LINE. THE OIL LINE WAS REPLACED HOWEVER, THEY ALSO DISCOVERED THAT THE CAM GEARS IN UPPER ENGINE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD PROVIDE A CALLBACK. THE CONTACT HAD NOT RECEIVED A CALLBACK. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11342741,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2020","dateComplaintFiled":"08/01/2020","vin":"JTJHW31U672","components":"SERVICE BRAKES","summary":"THE LIGHTS ALL CAME ON ABS SYSTEM CAME ON  STABILIZER AIR BAG TOOK TO LEXUS THEY DIAGNOSED THE PROBLEM AS THE BRAKE ACTUATOR I RESEARCH AND FOUND THAT ON LEXUS CLUB THIS IS A BIG PROBLEM WITH MY YEAR AND OTHER YEARS THEY ACKNOWLEDGE THIS BY GIVING AN EXTENDED WARRANTY. BUT FALL SHORT TO ASSIST WITH AFTER. THERE IS MANY COMPLAINTS I RESEARCHED THERE IS ALSO A NOISE THAT IS RELATED TO THIS PROBLEM THE NOISE COMES FROM THE ACTUATOR, BUT BEING UNFAMILIAR WITH THE CAR NORMAL FEATURES I FAILED TO IDENTIFY THE PROBLEM I HAVE HEARD THIS NOISE FOR A VERY LONG TIME I HAVE ALWAYS FELT THIS PULSE BUT THOUGHT IT WAS NORMAL I OWNED THIS VEHICLE NOW FOR 5 YEARS. I THOUGHT THE NOISE WAS THE HYDRAULIC SYSTEM LOWING THE VEHICLE AIR DOWN LIKE MY NAVIGATOR DID BUT THAT WAS THE NOISE OF THE ACTUATOR GOING OUT. THE BRAKES ALWAYS FELT LIKE THEY HAD A DELAY OR HIT HARD LIKE A JERK JUST THOUGHT THIS WAS CAUSED BY SENSITIVITY. IT UPSETS ME THAT LEXUS IS AND HAS BEEN  AWARE OF THIS PROBLEM AND NEVER INFORMED ME AND THE PROBLEM JUST GOT WORSE THE BRAKE SYSTEM IS SO VITAL WHY WOULD THEY NOT AFTER THEY REALIZED THIS IS A PROBLEM I HAD THE WARRANTY PROVIDER WHOM EXTENDED THIS WARRANTY ON THIS PART BUT NEITHER INFORMED ME EVEN THOUGH BOTH HAD MY CURRENT INFORMATION. ITS A PROBLEM THAT LEXUS AND ITS MOTHER TOYOTA KNOW OF AND FAILED TO MAKE THE PROBLEM RIGHT. IF THERE IS A PROBLEM AND THEY RECOGNIZE IT WHY NOT MAKE IT RIGHT! IS MY SAFETY NOT IMPORTANT TO LEXUS AND TOYOTA?  #TOYOTA # LEXUS #ACTULATOR #SAFETY","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11329494,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2018","dateComplaintFiled":"06/18/2020","vin":"2T2GK31U87C","components":"AIR BAGS","summary":"MY 2007 RX 350 OUT OF NOWHERE ALREADY 2 YEARS THE AIRBAG LIGHT  FOR DRIVER IS ON, I TOOK TO THE DEALER IN GLENDALE ( LEXUS OF GLENDALE) THEY TOLD ME THAT FOR DIAGNOSING I HAVE TO PAY $250 DOLLARS JUST TO TELL ME WHAT IS THE PROBLEM, AND I DID 2 YEARS AGO, THEY TOLD ME THAT THERE IS A PROBLEM WITH WIRING AND NEEDS TO BE REPLACED ALL WIRING WITCH WILL COAT ME AROUND $1500 TO $1800 DOLLARS, WITCH I CAN'T PAY, AND I DON'T FEEL SAFE TO DRIVE LIKE THAT, THE COAST IS THAT HIGH BECAUSE THEY EXPLAIN TO ME THEY NEED TO REPLACE WHOLE WIRING THAT GOES SOMEWHERE FROM BACK TO THE HOOD, BECAUSE IT'S IMPOSSIBLE FOR THEM TO FIND WITCH WIRE IS THE PROBLEM. IN THAT CAR I TAKE MY FAMILY, KID TO SCHOOL, AND I FEEL UNSAFE TO DRIVE, ITS A SAFETY ISSUE AND I THINK THE MANUFACTURER HAD TO BE RESPONSIBLE.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11328531,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"06/12/2020","vin":"2T2HK31U57C","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"I OWN A 2007 RX350 AND THE DASHBOARD IS STICKY, GUMMY, SHINY AND MELTING EMITTING ODOR -- HEALTH HAZARD.  THE SHININESS REFLECTS WHILE DRIVING LOCALLY AND/OR HIGHWAY, AND AFFECTS VISIBILITY.  APPARENTLY, LEXUS IS AWARE OF THESE ISSUES AND TOOKS STEPS TO RECTIFIES THESE ISSUES; HOWEVER, I HAD MENTIONED THESE ISSUES BACK IN 2016 TO MY DEALERSHIP WHOM DIDN'T ADDRESS IT AS A DEFECT HENCE WHY I DIDN'T THINK IT WAS A DEFECT UNTIL NOW SINCE MY DASHBOARD RECENTLY STARTED CRACKING.  APPARENTLY, THERE HAS BEEN CLASS ACTION LAWSUIT FOR THIS ISSUE, BUT DIDN'T REALIZE THESE WERE DEFECTS UNTIL I CONTACTED LEXUS REGARDING THIS MATTER -- UNFORTUNATELY FOR ME, THEY'RE NOT HONORING FIXING THESE ISSUES BECAUSE IT'S OUTSIDE THE WARRANTY.  THIS IS NOT A WARRANTY ISSUE NOR IS IT COMESTIC; IT'S A DEFECT.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11322201,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2019","dateComplaintFiled":"04/24/2020","vin":"2T2GK31U87C","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING LIGHT FLASHED ON AND OFF CONSTANTLY. THE VEHICLE WAS TAKEN TO THE LEXUS OF GLENDALE (1221 S BRAND BLVD, GLENDALE, CA 91204, (818) 507-1300) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS UNDER THE SEAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11319748,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2020","dateComplaintFiled":"03/30/2020","vin":"JTJGW31U272","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"THE VSC FAILURE, CHECK HYBRID SYSTEM AND ABS BREAK SYSTEM LIGHTS CAME ON WHILE DRIVING THE CAR ON THE STREET. ASIDE FROM BEING SCARY, IT WAS DIFFICULT TO DRIVE THE CAR AND THE BREAKING SYSTEM FELT SPONGY MAKING IT DIFFICULT TO STOP THE CAR. THE CAR IS NOT TURNING ON AND ALL THE LIGHTS ON THE DASH ARE ON. I REPLACED THE BATTERY. YET THE CAR DOES NOT TURN ON AND THE DASHBOARD LIGHTS STAY ON. THIS IS A SERIOUS SAFETY ISSUE THAT MUST BE ADDRESSED BY LEXUS.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11308978,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2020","dateComplaintFiled":"02/13/2020","vin":"2T2HK31U97C","components":"POWER TRAIN,ENGINE","summary":"CHECK ENGINE LIGHT CAME ON ON HIGHWAY. WITHIN A FEW MILES, THE HOOD BEGAN TO SMOKE, SO IMMEDIATELY PULLED OVER. TOWED TO MECHANIC AND WAS TOLD WATER PUMP FAILURE CAUSED ENGINE TO OVERHEAT. ENGINE IS DESTROYED.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11301416,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2019","dateComplaintFiled":"01/23/2020","vin":"JTJHK31U572","components":"AIR BAGS,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"WE ARE THE ORIGINAL OWNER OF A 2007 LEXUS RX 350. THE DASHBOARD HAS BEEN CRACKING AND CRUMBLING APART, POSING A SIGNIFICANT SAFETY CONCERN. FOR EXAMPLE, THE AIRBAG UNIT IS BUILT INTO THE DASHBOARD. DASHBOARD DEGRADATION ALSO AFFECTS VISIBILITY AS IT  REFLECTS IN THE WINDSHIELD AND CRUMBLING PIECES FALL OFF DURING DRIVING.    UPON FURTHER RESEARCH, A 2014 CLASS ACTION LAWSUIT PROMPTED A WARRANTY ENHANCEMENT IN 2015-2017 TO COVER THE DASHBOARDS OF SEVERAL LEXUS MODEL VEHICLES, INCLUDING OUR 2007 RX 350. UNFORTUNATELY, WE NEVER RECEIVED ANY NOTIFICATION OF THIS WARRANTY PROGRAM, SO WE WERE UNAWARE OF IT UNTIL NOW, AFTER IT HAS EXPIRED.    WE HAVE CONTACTED OUR LOCAL DEALERSHIP, STEVENS CREEK LEXUS IN SAN JOSE, CALIFORNIA, AS WELL AS TOYOTA AND LEXUS CORPORATE, WITHOUT RESOLUTION. AS WE NEVER RECEIVED NOTICE OF THE WARRANTY REPLACEMENT PROGRAM, WE WOULD APPRECIATE A GOODWILL COVERAGE FOR REPLACING OUR DASHBOARD.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11282146,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2019","dateComplaintFiled":"11/25/2019","vin":"2T2HK31U07C","components":"UNKNOWN OR OTHER","summary":"STARTED NOTICING SEVERAL SMALL CRACKS IN THE DASHBOARD","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11268034,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2009","dateComplaintFiled":"10/12/2019","vin":"2T2HK31U67C","components":"POWER TRAIN,ENGINE","summary":"WHILE DRIVING IN MY NEIGHBORHOOD, I HEARD A NOISE. 1-3 MINUTES LATER, THE OIL LIGHT CAME ON. I WENT STRAIGHT TO THE DEALER (A MILE AWAY), DESPITE THE OWNER'S MANUAL INDICATING NO URGENCY. THEY SAID MY OIL COOLER LINE BLEW, LEAKED OUT ALL MY OIL AND DESTROYED MY ENGINE WITHIN MINUTES.    I CAME TO FIND OUT LATER THAT THIS CATASTROPHIC, ENGINE-DESTROYING OIL LINE RUPTURE IS A KNOWN DEFECT TO LEXUS (LIKE THE VVT LINE) BUT FOR SOME REASON WAS NEVER RECALLED DESPITE IT BEING JUST AS CATASTROPHIC/DANGEROUS. LEXUS CHOSE TO USE A CHEAPER RUBBER HOSE INSTEAD OF A METAL PIPE WHEN THE RUBBER HOSE CAN'T TAKE THOSE HIGH TEMPS AND WILL BLOW. 100% LIKELIHOOD THIS WILL HAPPEN'JUST A MATTER OF WHEN.    I RESEARCHED IT AND THERE ARE MILLIONS OF TOYOTA AND LEXUS CARS AFFECTED BY THIS PROBLEM'EVERY SINGLE '07-'11 RX 350 PLUS MANY TOYOTAS. LEXUS WAS MADE AWARE OF THE DEFECT BUT CHOSE NOT TO FIX IT. EXCEPT IN CANADA, THERE WAS A MANDATORY RECALL AND THIS PART WAS REPLACED. FOR SOME HIGHLY SUSPICIOUS REASON, THIS DIDN'T HAPPEN HERE. WHY? IT'S DANGEROUS ENOUGH TO RECALL IN CANADA, BUT NOT THE US? INSTEAD OF RECALLING, US LEXUS ISSUED AN INSUFFICIENT 36 MONTH WARRANTY TO REPLACE IT, BUT ONLY IF IT BLEW DURING THIS TIME. IF IT DIDN'T LEAK WITHIN THAT TIME, YOU'RE SCREWED.    LEXUS MESSED UP ITS VIN TRACKING SYSTEM, SO PEOPLE WERE NOT MADE AWARE OF THIS WARRANTY. FOR THOSE WHO WERE, THE ISSUE WAS DOWNPLAYED AS SIMPLY AN 'OIL SEEP' INSTEAD OF AN OIL LINE EXPLOSION WHICH DESTROYS THE ENGINE. CUSTOMERS WERE NOT TOLD AT THE DEALERSHIP. WE SHOULD HAVE BEEN ALERTED TO THE DEFECT SO WE COULD FIX IT PROACTIVELY AND SPARE US THE DEATH OF A CAR WITH ONLY 90K MILES.    GOOGLE THIS PROBLEM TO SEE THE THOUSANDS OF POSTS/COMPLAINTS ON TOYOTA/LEXUS WEBSITES. THERE NEEDS TO BE A MANDATORY RECALL AND/OR REIMBURSEMENT FOR THOSE WHOSE ENGINES WERE DESTROYED BY LEXUS' KNOWN DEFECT.    PLEASE TAKE ACTION! PLEASE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11256540,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2019","dateComplaintFiled":"09/18/2019","vin":"2T2HK31U47C","components":"VEHICLE SPEED CONTROL","summary":"ON SEPTEMBER 18,2019 @~12PM WHILE PARKING MY 2007 LEXUS RX 350 DRIVING AT VERY LOW SPEED <5 MPH THE VEHICLE SUDDENLY ACCELERATED HOPPED A CURB AND I WENT INTO THE ROAD. THANKFULLY I DIDN'T CRASH OR HIT ANYONE. MILEAGE AT TIME WAS 52549. I READ ON HERE OTHER PEOPLE HAD SIMILAR ISSUES. I DIDN'T SEE ANY RECALLS FOR THIS PROBLEM ON MY VEHICLE. MY FLOOR MATS ARE NO WHERE NEED THE GAS PEDAL. THE MATS ARE LOCKED IN PLACE BY THE PIN. THEY DON'T MOVE. I PLAN TO TAKE THE CAR TO LEXUS DEALERSHIP. THEY MUST BE AWARE OF THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11255393,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2019","dateComplaintFiled":"09/13/2019","vin":"2T2GK31U47C","components":"ENGINE","summary":"SEVER OIL LEAK AND ENGINE STOP AND SMOKE STARTED COMING","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11255034,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2019","dateComplaintFiled":"09/12/2019","vin":"2T2HK31U97C","components":"UNKNOWN OR OTHER","summary":"ON SEPTEMBER 11,2019, AT ABOUT 4:15 P.M I WAS DRIVING ON THE SOUTHBOUND ON RAMP ONTO I-25 AT THE WINDSOR, COLORADO ON RAMP (EXIT 262).  I WAS TRAVELING APPROXIMATELY 50 TO 55 MPH WITH THE SUNROOF OPEN/RETRACTED.  I WAS TRAVELING STRAIGHT, NOT TURNING, WHEN IT OCCURRED. .  I HEARD A LARGE BOOM COME FROM THE ROOF AND THEN THE SOUND OF SAFETY GLASS CRACKING.  I PULLED OVER AND FOUND THE SUNROOF GLASS HAD SHATTERED.  I COULD NOT FIND ANY ROCKS OR OTHER DEBRIS NOR COULD I SEE ANY SCRATCHES OR MARKS FROM ANY FOREIGN OBJECT HIRING IT  IF THAT COULD HAVE CAUSED IT.  THE GLASS ROOF WAS RETRACTED INTO THE OTHER PART OF THE ROOF AT THE TIME HOWEVER SO I DO NOT SEE HOW SOMETHING COULD HAVE HIT IT WITH THE ROOF METAL ROOF PROTECTING IT FROM ANY OUTSIDE OBJECTS AT THE TIME OF BREAKAGE.   THERE WERE NO INJURIES AS THANKFULLY IT WAS RETRACTED.  IT DID OCCUR WHILE TRAVELING ON AN INTERSTATE WITH INTERSTATE SPEEDS AND COULD HAVE CAUSED INJURY FROM FALLING GLASS AND/OR CAUSE AN ACCIDENT.    I HAVE ATTACHED A PHOTO OF THE BROKEN GLASS.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11219978,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2019","dateComplaintFiled":"06/14/2019","vin":"JTJGK31U570","components":"UNKNOWN OR OTHER","summary":"DROVE 2007 RX350 APPROXIMATELY 15 MINUTES AND RETURNED TO RESIDENCE. 3 MINUTES LATER, WALKED OUTSIDE AND CAR WAS SMOKING FROM ENGINE AREA.  WITHIN A MATTER OF 60-90 SECONDS THE CAR WAS COMPLETELY ENGULFED IN FLAMES AND FIRE DEPARTMENT IMMEDIATELY CALLED.  FD ARRIVED 21 MINUTES LATER AND CAR WAS STILL FULLY IN FLAMES.  ONCE FD EXTINGUISHED FLAMES, CAR WAS A TOTAL LOSS.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11207750,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2018","dateComplaintFiled":"05/15/2019","vin":"2T2HK31U98C","components":"ENGINE","summary":"I WAS DRIVING ON A COUNTRY ROAD AND NOTICED A/C WAS ACTING ODD, THEN TEMP GAUGE WENT TO BOTTOM OF DIAL. I COULDN'T STOP ON THIS ROAD. I WAS TRYING TO GET TO GRANDDAUGHTER'S HOUSE. I STOPPED AT LIGHT AND COULDN'T START IT. I CALLED AAA AND CAR WAS TRANSPORTED TO LEXUS DEALER  WHO TESTED CAR AND SAID ENGINE FAILED. THERE WERE 122000 MILES WHEN TESTED AT DEALER. THE CAR HAS BEEN DEALER SERVICED THE ENTIRE TIME. IT WAS SERVICED AT 120,000 AND ALL SYSTEMS OK. I'VE HAD AN 80 DATSUN THAT LASTED 250,000 MILES. THE DEALER SAID THAT USED ENGINE $8500. I EXPECTED MUCH BETTER FROM LEXUS. READING SOME NHTSA REPORTS THERE SEEM TO BE A RASH OF OIL LINES FAILING. THERE WAS NO WATER HOSE PROBLEM ACCORDING TO DEALER CHECKING IT","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11204202,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2019","dateComplaintFiled":"04/28/2019","vin":"2T2HK31U27C","components":"AIR BAGS","summary":"TAKATA RECALL\"  I PURCHASE A USED 2007LEXUS RX 350 AND I DISCOVER THAT IT HAS AIRBAG PROBLEM.  THE LIGHT IS ALWAYS ON WHEN I AM DRIVING AND I CHECKED TO SEE IF THERE IS ANY RECALL ON THE CAR BUT NONE.  I NEED THIS AIRBAG ISSUE AND ANY OTHER ISSUES TO BE FIXED.  THANKS  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'  *PM","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11202734,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2006","dateComplaintFiled":"04/21/2019","vin":"2T2HK31U57C","components":"UNKNOWN OR OTHER","summary":"MY DASH IS IN REALLY BAD SHARPE","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11192239,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2017","dateComplaintFiled":"03/28/2019","vin":"2T2GK31U97C","components":"UNKNOWN OR OTHER","summary":"THE DASH STARTED CRACKING AND NOT FROM ABUSE.  IT IS PARKED IN A COVERED GARAGE WHEN NOT IN USE. I'VE READ THE SAME COMPLAINTS.  IT IS A MANUFACTURE DEFECT AND I'M AFRAID IT WILL AFFECT THE AIR BAG DEPLOYMENTS.  THE MANUFACTURE SHOULD TAKE CARE OF THIS AND REPLACE THE DASH BOARD.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11180958,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2018","dateComplaintFiled":"02/18/2019","vin":"2T2HK31U67C","components":"ENGINE","summary":"OIL STARTED SPEWING FROM UNDERNEATH THE CAR WHILE IT WAS IN MOTION ON A HIGHWAY .  THE CAR WAS TOWED TO A LOCAL SHOP AND THE OIL COOLANT LINES (BLACK RUBBER HOSES) WERE REPLACED WITH METAL HOSES.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11162298,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2018","dateComplaintFiled":"12/18/2018","vin":"JTJGK31UX70","components":"EXTERIOR LIGHTING","summary":"2007 RX350.  CONDENSATION IN PASSENGER SIDE HEADLIGHT.  THEY ISSUED A \"WARRANTY ENHANCEMENT\" TO AVOID A CLASS ACTION LAWSUIT.  THAT PROGRAM HAS EXPIRED AND THEY TELL YOU, \"OH WELL, PAY US 2100.00 IF YOU WANT HEADLIGHTS THAT WORK\"","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11143757,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2018","dateComplaintFiled":"10/29/2018","vin":"","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING ON THE INTERSTATE I NOTICED SOMETHING ON THE BACK WINDSHEILD, UPON STOPPING AT THE VET TO PICK UP MY DOG, THERE WAS OIL ALL OVER THE BACK WINDSHEILD. THE RUBBER OIL HOSE HAD DEVELOPED A LEAK AND WITHIN 5 MILES I HAD LOST ALL OIL IN MY VEHICLE. WHICH HAS RESULTED IN HAVING THE VEHICLE TOWED IN FOR REPAIRS TO REPLACE THE HOSES WITH THE NEWLY DESIGNED HOSES. APPARENTLY THIS IS AN ONGOING PROBLEM WITH THIS MODEL LEXUS...","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11127978,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2013","dateComplaintFiled":"09/06/2018","vin":"2T2HK31U87C","components":"STEERING","summary":"DURING ROUTINE CAR MAINTENANCE, I WAS NOTIFIED BY THE TOYOTA TECHNICIAN THAT THE RACK AND PINION ASSEMBLY WAS LEAKING POWER STEERING FLUID AND NEEDED TO BE REPLACED IN ORDER TO MAINTAIN SAFETY OPERATION. THE MILEAGE AT THE TIME OF FAILURE WAS 86,817. THE TECHNICIAN STATED THAT THE ONLY FIX FOR THIS ISSUE WAS TO REMOVE AND REPLACE THE ENTIRE RACK AND PINION ASSEMBLY AT A COST OF $1,700. I BELIEVE THAT THIS IS A DESIGN DEFECT AND SHOULD HAVE BEEN RECALLED BY TOYOTA, GIVEN THE NUMBER OF FAILURES I HAVE FOUND REPORTED ON THE NHTSA WEBSITE. IT APPEARS TO BE A COMMON PROBLEM WITH OTHER LEXUS RX350 OWNERS FROM VARIOUS YEARS.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11120616,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2018","dateComplaintFiled":"08/17/2018","vin":"2T2GK31U47C","components":"AIR BAGS,SEAT BELTS","summary":"ABS/SEATBELT WARNING LIGHT IS FLASHING. MECHANIC SAYS 'DRIVERS SIDE AIRBAG SQUIB NEEDS REPLACING","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11115605,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2017","dateComplaintFiled":"08/03/2018","vin":"2T2HK31U87C","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE DEALER (STERLING MCCALL LEXUS, 10025 SOUTHWEST FWY, HOUSTON, TX 77074, (713) 995-2630) WAS CONTACTED, BUT HAD NOT DIAGNOSED OR REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 161,390.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11114248,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2018","dateComplaintFiled":"07/28/2018","vin":"2T2HK31U07C","components":"ENGINE","summary":"THE OIL COOLING LINE IN MY 2007 RX 350 FAILED WITHOUT WARNING, CAUSING ALL OIL TO BE LOST FROM THE ENGINE AND CATASTROPHIC ENGINE DAMAGE. I WAS ON A HIGHWAY DRIVING APPROXIMATELY 60 MPH WHEN THIS OCCURRED WITHOUT WARNING. THE ENGINE CEASED AND WAS COMPLETELY RUINED WITH ONLY 110,000 IN MILEAGE. I DID NOT RECEIVE NOTICE OF ANY RECALL RELATED TO THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11111245,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2018","dateComplaintFiled":"07/13/2018","vin":"2T2HK31U77C","components":"ENGINE","summary":"1. WIFE BOUGHT CAR ON AUGUST 31, 2016 FROM DEALER IN TACOMA, WA (WITH 90,900 MILES ON IT) WITH A WARRANTY SERVICE CONTRACT WITH IT.   2. SHE TAKES IT TO A LEXUS SERVICE DEALER IN WASHINGTON AT 95,377 MILES ON JULY 13, 2017 TO HAVE THE OIL AND OIL FILTER CHANGE (NOTE: OIL COOLER HOSE IS RIGHT BY THE OIL FILTER). THEY CHANGE THE OIL AND OIL FILTER, AND MENTION OTHER THINGS ABOUT THE CAR, BUT NOTHING ABOUT OIL COOLER HOSE.)  3. BECAUSE WARRANTY SERVICE CONTRACT IS BEST FOR PEOPLE WHO PUT A LOT OF MILES ON A SHE DROP THE WARRANTY SERVICE CONTRACT IN SEPTEMBER 2017 ABOUT, APPLIED THE REFUND TO AMOUNT OWING ON CAR.  4. ON JUNE 23, 2018 (AT 99850 MILES) THE (ORIGINAL MANUFACTURER) OIL COOLER HOSE LEAK OIL A-LOT, IN ABOUT 1/2 A MILE ALL THE OIL (6 QTRS +) WAS OUT OF THE ENGINE MAYBE, SHE DID NOT NOTICE THE LEAK UNTIL 3 + MILES OF RUNNING THE CAR, (NO LIGHT CAME ON THE DASH).   5. SO READ THAT IN MARCH 2010 TOYOTA HAD THEIR CAR ENGINES WITH YEAR 2007 HAD THE DEALER REPLACE THE OIL COOL HOSE (PART OF THE HOSE WAS RUBBER-AND WAS KNOWN TO LEAK, THE OIL COOL HOSE NOW IS ALL METAL) AND THE CAR I'M REFERRING HERE (2007 LEXUS RX 350) WAS PART OF THE REPLACEMENT TO. ALSO NOTICE THAT THE OWNER OF THE VEHICLE AT THE TIME HAD UNTIL MARCH 2013 TO HAVE IT DONE. AND I GUESS THE OWNER AT THE TIME, NEVER HAD THE ORIGINAL OIL COOLER HOSE (PART RUBBER) REPLACED.  6. SO MY QUESTION HERE IS DOES THE LEXUS DEALER (ON 7/13/2017 WHO CHANGE THE OIL) HAVE ANY OBLIGATION TO INFORM HER THAT SHE HAS A OIL COOLER HOSE THAT IS KNOWN TO LEAK (ORIGINAL ONE ON CAR THAT WAS PART RUBBER)??  7. I HAVE ATTACHED THE ORIGINAL OIL COOLER HOSE PICTURE (THAT WAS ON THE CAR) TO THIS COMPLAINT.   THANKS, FOR YOUR TIME","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11109884,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2018","dateComplaintFiled":"07/06/2018","vin":"2T2HK31U97C","components":"ENGINE","summary":"THE OIL COOLING LINE IN MY WELL MAINTAINED 2007 RX 350 BLEW APART WITHOUT WARNING, CAUSING ALL OIL TO BE LOST FROM THE ENGINE AND CATASTROPHIC ENGINE DAMAGE TOTALING THOUSANDS OF DOLLARS WERE IT TO BE REPAIRED. THIS IS APPARENTLY A VERY COMMON, WELL KNOWN ISSUE IN THE 2007 ERA RX 350 DUE TO LEXUS' CHOICE TO USE A RUBBER COOLING LINE. THIS OCCURRED WITH NO WARNING WHATSOEVER.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11083630,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/14/2018","dateComplaintFiled":"04/06/2018","vin":"2T2HK31U37C","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE CONTINUED TO ACCELERATE. AS A RESULT, THE CONTACT CRASHED INTO AN ELECTRICAL BOX. THE AIR BAGS DEPLOYED AND THE CONTACT WAS KNOCKED UNCONSCIOUS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR SCRAPES AND BRUISES, WHICH REQUIRED MEDICAL ATTENTION. UPON A FOLLOW UP VISIT TO THE HOSPITAL, THE CONTACT WAS DIAGNOSED WITH AN CONCUSSION. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE FLOORMATS CAUSED THE VEHICLE TO INDEPENDENTLY ACCELERATE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL) AS A POSSIBLE CAUSE FOR THE FAILURE. THE FAILURE MILEAGE WAS 163,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11082512,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/14/2018","dateComplaintFiled":"04/02/2018","vin":"2T2HK31U37C","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, IT ACCELERATED UNEXPECTEDLY. EVEN WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE COULD NOT BE STOPPED. AS A RESULT, THE VEHICLE WAS INVOLVED IN A ROLLOVER COLLISION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A STORAGE YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN AN ACTIVE RECALL. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM A CONCUSSION. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11079831,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/15/2017","dateComplaintFiled":"03/16/2018","vin":"2T2GK31U97C","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT A GARBAGE TRUCK T-BONED THE DRIVER'S SIDE OF HIS VEHICLE. ALL OF THE AIR BAGS DEPLOYED EXCEPT THE CURTAIN AIR BAGS ON THE DRIVER'S SIDE AND FRONT PASSENGER SIDE. THE DRIVER SUSTAINED CRITICAL INJURIES, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD AND A REPAIR FACILITY FOR INSPECTION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. *TT      THE CONSUMER STATED THE DRIVER WAS AIR-LIFTED TO A TRAUMA UNIT. THE DRIVER SUSTAINED CRUSHED AND FRACTURED RIBS, BROKEN CLAVICLE, BROKEN SCAPULA, FRACTURED BONE IN NECK AND THE BRAIN BLED ON BOTH FRONTAL LOBES. THE DRIVER'S INJURIES REQUIRED SURGERY.  *JS","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11065658,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2017","dateComplaintFiled":"01/29/2018","vin":"2T2HK31U17C","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TOWED TO A LOCAL DEALER (METRO LEXUS, 13600 BROOKPARK RD, CLEVELAND, OH 44135) WHERE IT WAS DIAGNOSED THAT THE COOLING PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 1801240854. THE FAILURE MILEAGE WAS 129,827.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11031268,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2017","dateComplaintFiled":"01/24/2018","vin":"","components":"ENGINE","summary":"2007 LEXUS RX350. CONSUMER WRITES IN REGARDS TO ENGINE OIL COOLER PIPE AND MASSIVE OIL LEAK. *LD  *JS    THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS MADE TO THE VEHICLE DUE TO THE FAILURES BEING COVERED UNDER A RECALL. *JS","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11052560,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2017","dateComplaintFiled":"12/05/2017","vin":"2T2GK31U97C","components":"ENGINE","summary":"ON MY DRIVE TO WORK THIS AM MY ENGINE STARTED MAKING A LOUD NOISE, I LOST ALMOST ALL OF MY OIL IN LESS THAN A MILE. MY OIL COOLER PIPE BUSTED. NO WARNING OR ANYTHING. LEFT ME STRANDED ON THE ROADSIDE. IF I WOULD HAVE DROVE IT ANY FURTHER IT WOULD HAVE COSTED ME AN ENGINE. THE OIL LIGHT FLASHED ON AND OFF AND MY CAR SOUNDED LIKE A TRACTOR. NO WARNING.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11050936,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2017","dateComplaintFiled":"11/28/2017","vin":"2T2HK31U77C","components":"VISIBILITY/WIPER","summary":"WHILE DRIVING DOWN THE HIGHWAY (APPROXIMATELY 60MPH), I HEARD A LOUD NOISE & I DID NOT KNOW WHAT IT WAS AT FIRST.  UPON LOOKING UP, I SAW MY CLOSED MOONROOF SHATTERED & I HAD TINY SHARDS OF GLASS ON MY SHOULDER & ON THE CONSOLE BELOW IT.  I INSPECTED THE DAMAGE AFTER STOPPING A LITTLE LATER & THERE IS A CLEAR RIDGE OF SEPARATION.  THIS WAS NOT FROM A ROCK OR OTHER OBJECT WITH ONE PRIMARY POINT OF DAMAGE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11045086,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2017","dateComplaintFiled":"11/10/2017","vin":"2T2GK31UX7C","components":"AIR BAGS,STRUCTURE,ENGINE","summary":"AIR BAG FAILURE LIGHT ON, AIR CONDITIONING DOES NOT WORK, BROKEN OR CRACKED BOARD ALMOST EVERYWHERE, AIR CONDITIONING DOES NOT WORK, MAINTENANCE LIGHT ALWAYS ON DESPITE MECHANICAL OVERHAUL.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11042162,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2017","dateComplaintFiled":"11/01/2017","vin":"2T2GK31U17C","components":"AIR BAGS","summary":"DASHBOARD IS CRACKED OVER THE PASSENGER SIDE AIRBAG.  CAR HAS BEEN GARAGED WHEN NOT IN USE.  CRACK APPEARED WITHOUT THE DASH BEING HIT OR DAMAGED IN ANY WAY.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11031796,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2017","dateComplaintFiled":"10/04/2017","vin":"2T2HK31U87C","components":"ENGINE","summary":"ON FRIDAY SEPTEMBER 29 2017 MY WIFE WAS DRIVING HER 2007 RX 350 AND SHE NOTICED A LINE OF OIL LEADING TO HER VEHICLE AS IT WAS BACKED INTO A PARKING SPACE. AFTER CHECKING THE OIL SHE NOTICED THE VEHICLE HAD LOST 4 QUARTS OF OIL. UPON INVESTIGATING FURTHER IT WAS OBSERVED THAT THE ENGINE LOST THAT AMOUNT OF OIL IN JUST A FEW MILES. WHEN WE DELIVERED THE VEHICLE TO OUR REPAIR SHOP ON OCTOBER 4TH WE WERE TOLD THAT IT WAS THE RUBBER OIL LINE THAT SPRUNG A LEAK. THEY SAID THEY HAVE REPLACED MANY OF THESE AS THEY ARE A DESIGN FLAW FROM LEXUS DIRECTLY. THE NEW PART WAS IMMEDIATELY ORDERED FROM LEXUS AND IS TO BE INSTALLED WHEN IT COMES IN. AFTER ALL OF THIS I HAVE A QUESTION. IF THIS IS SUCH A PROBLEM PART WHICH HAS BEEN NOW ALTERED TO ELIMINATE THE RUBBER PORTION ON THE PART, WHY WOULD I BE CHARGED FOR THIS PART? THIS HAS BEEN A KNOWN PROBLEM FOR QUITE SOME TIME. AS AN OWNER PAST AND PRESENT OF 9 (NINE) TOYOTA/LEXUS VEHICLES I'M VERY CONCERNED ABOUT HOW SOMETHING LIKE THIS SEEMS TO BE ACCEPTED BY TOYOTA MOTOR CORP AS APPARENTLY NO BIG DEAL.  HAD MY WIFE NOT NOTICED THE LEAK THE ENGINE WOULD'VE RUN DRY OF OIL AND I'D BE LOOKING AT A BILL FOR A NEW ENGINE. PROBABLY $8,000. DOES ANYONE THERE HAVE AN ANSWER OTHER THAN THE QUALITY OF PARTS AND ENGINEERING AT TMC HAS TAKEN A DOWNWARD TURN.  THANK YOU FOR LISTENING.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11031392,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2017","dateComplaintFiled":"10/02/2017","vin":"2T2HK31U07C","components":"ENGINE","summary":"THE OIL PRESSURE HOSE BUSTED. I TOOK MY CAR TO LEXUS AND THEY TOLD ME IT WAS A COMMON PROBLEM WITH THE CAR AND THEY HAVE REPLACED THE RUBBER HOSE WITH A METAL ONE. I PURCHASED THE METAL HOSE AND HAD IT REPLACED. OIL HAD ALREADY LEAKED OUT TO THE POINT THAT CAUSE MY ENGINE TO LOCK UP","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11023303,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2017","dateComplaintFiled":"09/13/2017","vin":"2T2HK31U07C","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE AT AN UNKNOWN LOCAL DEALER WHERE THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE RACK AND PINION WAS LEAKING POWER STEERING FLUID AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11022292,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2017","dateComplaintFiled":"09/08/2017","vin":"2T2HK31U37C","components":"ENGINE","summary":"CAR FIRST MADE A RATTLING SOUND,THEN OIL STARTED LEAKING FROM THE OIL COOLER,WHEN STARTING THE VEHICLE THIS HAPPENED","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11014581,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2017","dateComplaintFiled":"08/11/2017","vin":"2T2HK31U57C","components":"AIR BAGS","summary":"MY DASHBOARD IS CRACKED OVER THE PASSENGER AIRBAG. I AM THE ORIGINAL OWNER AND THE CAR HAS BEEN IN AN INDOOR GARAGE FOR 10 YEARS. CAR HAS BEEN SERVICED EVERY 3000 MILES FOR 10 YEARS.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11011568,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2017","dateComplaintFiled":"07/30/2017","vin":"2T2HK31U67C","components":"ENGINE","summary":"ENGINE OIL WAS POURING OUT OF MY VEHICLE WHILE I WAS DRIVING.  THE ENGINE OIL COOLER LINE WAS LEAKING.  IT NEEDED TO BE REPLACED AND THE UNDERCARRIAGE NEEDED TO BE CLEANED.   THIS COULD HAVE BEEN DANGEROUS IF I WAS NOT ABLE TO IMMEDIATELY GET THE CAR TO THE REPAIR SHOP.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11001048,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2017","dateComplaintFiled":"07/06/2017","vin":"JTJHK31U272","components":"VEHICLE SPEED CONTROL","summary":"2007 LEXUS RX 350.  CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION.  *LD  THE CONSUMER STATED THE VEHICLE SURGED FORWARD THROUGH 2 SMALL TREES. THE ENGINE HAD TO BE TURNED OFF BEFORE THE VEHICLE WOULD STOP. THE CONSUMER GAVE AUTHORIZATIONS FOR THE MANUFACTURER TO INSPECT THE VEHICLE.   UPDATED 07/06/2017*JS  ..UPDATED 08/30/17 *BF  *JS","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11001748,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2017","dateComplaintFiled":"06/27/2017","vin":"2T2HK31U37C","components":"POWER TRAIN,AIR BAGS","summary":"1.TRANSMISSION UNEXPECTEDLY COMPLETELY SHUT DOWN WHILE DRIVING ON THE FREEWAY.  CAR  JUMPED FORWARD AND COMPLETELY STOPPED ON THE FAST LANE. I HAD TO CALL FOR TOWING. TRANSMISSION WAS REPLACED AT MECHANIC SHOP. HAPPEN IN NOVEMBER 2016  2. OIL SHOOTING FROM THE BROKEN HOSE CLOSE TO THE ENGINE WHILE DRIVING ON THE FREEWAY.  STOPPED CAR AND CALL FOR TOWING.  REPLACEMENT OF HOSE COMPLETED AT MECHANIC SHOP. HAPPEN IN 2014.  REIMBURSED BY MANUFACTURER.   3.  RANDOM FLASHING OF AIR BAG LIGHTS (DRIVER) WITHOUT ANY REASON.  LOOKS LIKE SOME SENSOR/ELECTRICAL MALFUNCTION.  HAPPENING NOW.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11000838,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2017","dateComplaintFiled":"06/23/2017","vin":"2T2HK31U97C","components":"STEERING","summary":"THE RACK AND PINION IS LEAKING FLUID (ATF IS USED FOR POWER STEERING) FROM THE PASSENGER SIDE DUST BOOT INDICATING A WORN OUT SEAL AT ONLY 70,000 MILES. THE ONLY FIX IS TO REMOVE AND REPLACE THE RACK AND PINION SYSTEM AT A SUBSTANTIAL COST. I BELIEVE THIS IS A MAJOR DESIGN DEFECT WITH THIS RACK AND PINION SYSTEM BECAUSE I HAVE OTHER VEHICLES WITH WELL OVER 200 K MILES AND NO PROBLEMS.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10979754,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2017","dateComplaintFiled":"04/21/2017","vin":"2T2HK31UX7C","components":"POWER TRAIN","summary":"INTERMITTENT HESITATION OF THE TRANSMISSION.  PUT IN GEAR (FORWARD OR REVERSE) AND VEHICLE WON'T MOVE.  REV UP ENGINE AND IT SURGES-JERKS FORWARD OR REVERSE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10971861,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2017","dateComplaintFiled":"04/11/2017","vin":"2T2HK31UX7C","components":"STEERING","summary":"APRIL 11,2017  TOOK MY CAR IN FOR AN OIL CHANGE AND WAS TOLD THERE IS A LEAK IN THE POWER STEERING RACK. COST $1800. NO WARNING.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10969778,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2014","dateComplaintFiled":"03/31/2017","vin":"2T2GK31U87C","components":"UNKNOWN OR OTHER","summary":"RECALL OF SE UNITED STATES ON DASHBOARD FOR LEXUS RX350.  LETTER PROMISED FIXING IT 2 1/2 YEARS AGO.  TOOK 100 MILES TO DEALERSHIP THEY DETERMINED IT WAS CRACKING AND FALLING OFF DUE TO YOUR RECALL.  WAITING ON DASH TO COME IN.  2 1/2 YEARS RIDICULOUS!!!!","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10968597,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2016","dateComplaintFiled":"03/27/2017","vin":"JTJHW31U072","components":"UNKNOWN OR OTHER","summary":"CRACKING AND MELTING DASHBOARD CREATING NOXIOUS FUMES IN VEHICLE.  IN LATE 2015, WE NOTICED THAT OUR LEXUS RX400H'S DASHBOARD BEGAN FORMING CRACKS.  WHILE WE INITIALLY THOUGHT THIS WAS A COSMETIC ISSUE, SOON THE DASHBOARD BEGAN MELTING AND STINKING UP THE CAR.  WHEN WE BROUGHT IT TO OUR LOCAL LEXUS DEALERSHIP FOR INVESTIGATION (LEXUS OF KENDALL), WE WERE TOLD THAT THERE WAS A WARRANTY ENHANCEMENT PROGRAM RECENTLY LAUNCHED TO REPLACE DEFECTIVE DASHBOARDS.  WE WERE PLACED ON THE WAITING LIST TO GET A NEW DASHBOARD AND WERE TOLD WE WERE #1 IN FEBRUARY 2016.  WE HAVE SOMEHOW MOVED TO #2 ON THEIR LIST AND HAVE SEEN NO PROGRESS ON LEXUS REPLACING OUR DASHBOARD.  ADDITIONALLY, IF YOU CALL THE PARTS DEPARTMENT AND ASK TO ORDER ONE THEY CLAIM IT WILL ARRIVE IN 5-7 BUSINESS DAYS.  THAT SEEMS UNFAIR.    SINCE THE INITIAL OBSERVATION, THE SMELL OF THE CRACKED/MELTED DASH HAS BECOME OVERWHELMING, ESPECIALLY WHEN IT'S HOT OUT.  WE ARE HESITANT TO DRIVE OUR VEHICLE BECAUSE OF THESE FUMES.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10949699,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2017","dateComplaintFiled":"02/06/2017","vin":"2T2GK31U97C","components":"STRUCTURE","summary":"MY DASHBOARD IS TERRIBLY CRACKED AND IT'S VERY SHINY. IT'S DIFFICULT TO SEE WHEN DRIVING ON THE SUN","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10939702,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2016","dateComplaintFiled":"01/04/2017","vin":"JTJK31U1720","components":"FUEL/PROPULSION SYSTEM","summary":"IT GOT BUZZIES OR WHINGING NOISE FROM FUEL PUMP EVEN MY CAR IS 65000 MILES THAT I ALREADY BROUGHT TO DEALER. THEY SAID NO MORE WARRANTY OVER 6 YEARS. IT MADE ME SHAME AND HURT BECAUSE LEXUS SAID WARRANTY MILE BY MILE. IT IS NOT TRUE. WHAT CAN I DO TO FIX THIS PROBLEM THAT MADE PEOPLE SIT REAR HEADACHE WITH THIS NOISES.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10924322,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2014","dateComplaintFiled":"11/04/2016","vin":"","components":"AIR BAGS","summary":"DASH ON RX 350 IS CRACKING SIGNIFICANTLY.  THIS CRACKING IS SO EXTREME THAT MY WIFE WAS TEMPTED TO PLACE A COVER OVER THE DASH THAT WOULD INTERFERE WITH PROPER INFLATION OF THE AIRBAG.  I AM CONCERNED THAT OTHER OWNERS WILL PLACE COVERS, TAPE, ADHESIVES, OR OTHER MEASURES OVER THE BAGS AND THIS COULD LEAD TO AN INJURY.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10916211,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2016","dateComplaintFiled":"10/15/2016","vin":"2T2GK31U67C","components":"AIR BAGS","summary":"TAKATA RECALL. I JUST PURCHASED A CERTIFIED USED 2007 LEXUS RX350 AND THE AIRBAG INFLATOR SRS LIGHT IS ILLUMINATED IN THE DASHBOARD AT 102K MILES EVEN WHEN A PASSENGER IS IS SEATED IN THE PASSENGER SEAT. I DON'T SEE THIS MODEL REFLECTED IN THE RECALL LIST BUT BELIEVE IT SHOULD BE RESEARCHED IMMEDIATELY FOR SAFETY ISSUES. I HAD A HONDA WITH THE SAME ISSUE THAT WAS INCLUDED UNDER RECALL.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10915611,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2016","dateComplaintFiled":"10/12/2016","vin":"","components":"STEERING","summary":"MY RX350 2007 HAS ONLY 35,000 MILES AND THE POWER RACK AND PINION ASSEMBLY HAS BEEN CHANGED ONCE AND NOW THE DEALER TOLD ME IT IS BAD AND NEED TO CHANGE IT ONLY AFTER 3 YEARS AFTER THEY CHANGED IT. NO SOUND OR LEAKS.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10909556,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2016","dateComplaintFiled":"09/25/2016","vin":"2T2GK31U07C","components":"ENGINE","summary":"WHILE SITTING AT A STOP AT ENGINE IDLE, THE CHECK OIL INDICATOR LIGHT FLASHED FOLLOWED BY A SHORT ROUGH IDLE.  THE VEHICLE WAS PULLED OVER AND PARKED AND A PHONE CALL MADE TO THE LOCAL LEXUS DEALER.  IT WAS ADVISED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP DUE TO THE NATURE OF THE WARNING.  THE VEHICLE WAS TOWED TO THE DEALER SHIP.  UPON INSPECTION BY THE SERVICE DEPARTMENT AT THE LEXUS DEALERSHIP, THE OIL COOLER HOSE HAD EXPLODED CAUSING A LOSS OF ENGINE OIL. AT THE WRITING OF THIS NOTE, INFORMATION WAS SHARED THAT INDICATED A NEWER VERSION OF THE OIL COOLER HOSE WOULD NEED TO BE INSTALLED. ANY POTENTIAL DAMAGE TO THE ENGINE WOULD HAVE TO BE ACCESSED AFTER THE REPLACEMENT OF THE HOSE AND CLEAN-UP OF THE UNDER CARRIAGE OF THE VEHICLE AND INSULATION SURROUNDING THE UNDERSIDE OF THE CAR WAS COMPLETED.  AFTER RESEARCHING THIS TOPIC, WE ARE HOPEFUL LEXUS WILL SHARE IN THE EXPENSE OF THIS REPAIR SINCE IT HAS BEEN DOCUMENTED THAT SIMILAR FAILURES HAVE OCCURRED.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10899377,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2016","dateComplaintFiled":"08/29/2016","vin":"2T2HK31U47C","components":"ENGINE","summary":"LOST ENGINE OIL DRIVING 20 MINUTES TO WORK. LEXUS DEALER ADVISED THERE IS A COMMON PROBLEM WITH THE OIL COOLER LINE, THERE IS A CAMPAIGN WITHIN 10 YEARS OF FIRST USE. THEY WON'T REPLACE IT UNLESS LEAKING; OTHERWISE YOU ARE ALLOWED TO DRIVE UNTIL THE LINE BLOWS CAUSING CATASTROPHIC ENGINE DAMAGE. A $60 PART ENDS UP BEING AN ENGINE REPLACEMENT; NEVERMIND THE POTENTIAL DANGER OF AN ENGINE FREEZE AT 65 MILES AN HOUR.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10897785,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2016","dateComplaintFiled":"08/22/2016","vin":"","components":"ENGINE","summary":"I PURCHASED A USED 2007 LEXUS RX 350 FROM CARMAX IN SEPTEMBER OF 2014.  THE CAR HAS BEEN AT THE LEXUS DEALERSHIP 4 TIMES ALREADY FOR RATTLE IN BACK OF CAR, IGNITION SWITCH REPLACEMENT, OXYGEN SENSOR REPLACEMENT AND 80,000 MILE SERVICE.  THIS MONTH (AUGUST 2016) THE CARE BEGAN TO MAKE A RATTLE JUST AFTER STARTING THE ENGINE.  UPON CONTACTING MY LOCAL LEXUS DEALERSHIP, I WAS TOLD THAT THE SOUND I AM HEARING IS THE VVT GEAR WHICH WILL NEED REPLACING.  THE ESTIMATE GIVEN TO ME WAS $4K.  WHAT MAKES THIS EVEN MORE INTERESTING IS THAT MY HUSBAND OWNS A 2009 TOYOTA HIGHLANDER.  HIS VEHICLE MAKES THE EXACT SAME NOISE UPON STARTING THE ENGINE.  HE TOO WAS TOLD THAT HE NEEDED THE VVT GEAR REPLACED FOR A COST OF $6K WHICH WAS ONLY THE LABOR PORTION.  AFTER READING COMPLAINTS WITH THE 2007 LEXUS RX 350 AND KNOWING THAT LEXUS ISSUED A RECALL ON CERTAIN  2008 LEXUS MODELS FOR THIS VERY ISSUE TELLS ME THAT A NEW RECALL SHOULD BE MADE BEFORE SOMEONE IS INJURED OR DEATH OCCURS.  VERY DISAPPOINTED IN LEXUS.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10885672,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/15/2016","dateComplaintFiled":"07/18/2016","vin":"2T2HK31UX7C","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE GARAGE DOOR AND BREEZE ROOM OF A KITCHEN. ALSO, WHEN SHIFTED INTO REVERSE, THE ACCELERATOR FAILED AND CAUSED THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWRE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10882321,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2016","dateComplaintFiled":"07/02/2016","vin":"4T3ZF13C9XU","components":"UNKNOWN OR OTHER","summary":"LEXUS DEALER HAS CONFIRMED THAT THE DASHBOARD WILL BE REPLACED UNDER WARRANTY.  BUT DEALER HAS NOT REPLACED THE DASHBOARD IN A YEAR AND WILL NOT PROVIDE AN INDICATION OF WHEN IT WILL BE REPLACED.  DURING THE YEAR THE WARRANTY HASN'T BEEN RESOLVED, THE DASHBOARD HAS GONE FROM CRACKED, TO NOW HAVING PIECES FALLING OFF.  WHEN IT HAPPENS WHILE DRIVING, IT PRESENTS A DISTRACTION TO THE DRIVER, RESULTING IN A SAFETY ISSUE.  IN RESPONSE TO A QUESTION TO THE LEXUS DEALER WHEN THIS MIGHT GET RESOLVED, DEALER INDICATED THAT THE SAME PROBLEM APPLIES TO MANY PEOPLE WHO ARE IN THE SAME SITUATION AND THEY CANNOT SAY WHEN IT WILL GET RESOLVED.  DEALER SAID IT IS NOT A DEALER ISSUE, BUT A LEXUS ISSUE.  DEALER SAYS THAT LEXUS WILL NOT SEND THEM THE REPLACEMENT DASHBOARDS AND WITHOUT THEM, THE DEALER CAN DO NOTHING.  IN THE MEANTIME, THE DEALER ACKNOWLEDGED THAT THERE ARE MANY PEOPLE NOT GETTING ANY RESOLUTION, EVEN THOUGH LEXUS ACKNOWLEDGES THAT THIS IS A WARRANTY ISSUE.  THE DEALER SUGGESTED THAT ALL OF THOSE WITH THE WARRANTY ISSUE SHOULD BAND TOGETHER TO \"PRESSURE\" LEXUS TO BE MORE RESPONSIVE BECAUSE THE DEALER CANNOT.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10875304,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2016","dateComplaintFiled":"06/20/2016","vin":"","components":"AIR BAGS","summary":"AIRBAG LIGHT IN THE DASHBOARD BLINKING. AT FIRST, RESTARTING THE CAR WILL TAKE CARE OF THE ISSUE BUT RECENTLY, IT JUST BLINKS CONTINUOUSLY. I BOUGHT THE CAR AT CARMAX AND CAR HAS 90K MILES IN IT, IT'S A LITTLE OVER 30 DAYS AFTER I PURCHASED AT CARMAX WHEN THE AIRBAG LIGHT STARTED BLINKING. FOR NO REASON. I WAS NOT IN ANY ACCIDENT. IF THE LIGHT TURNED ON WITHIN THE 30 DAY PERIOD OF PURCHASE, I MIGHT HAVE REPORTED TO CARMAX AND THEY WILL FIX IT FOR FREE (WITHIN 30 DAYS OF BUYING THE CAR). I WENT ONLINE AND SIMILAR HAPPENS WITH OTHER LEXUS 350 CARS. MAYBE NEED A RECALL?","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10874045,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2016","dateComplaintFiled":"06/13/2016","vin":"2T2HK31UX7C","components":"STRUCTURE","summary":"I WENT TO GET SOMETHING OUT OF THE BACK OF MY LEXUS, WHICH WAS PARKED IN MY GARAGE, AND THE HANDLE TO THE REAR DOOR LATCH IS \"MELTED\".  I WENT TO MANUALLY OPEN THE REAR POWER DOOR AND THE PLASTIC OR RUBBER THAT WAS COVERING THE MANUAL BUTTON WAS MELTED AND STICKY.  I KEEP MY CAR IN MY GARAGE WHEN I'M NOT RUNNING ERRANDS OR AT WORK.  NOT SURE WHEN IT \"MELTED\" CAUSE I USUALLY USE THE POWER DOOR BUTTON ON MY REMOTE TO OPEN THE REAR DOOR.  I HAVE READ OTHER COMPLAINTS WITH THE SAME ISSUE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10873123,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2016","dateComplaintFiled":"06/07/2016","vin":"","components":"STEERING","summary":"I BRING MY LEXUS FOR OIL CHANGE AND WAS TOLD THAT THE WATER PUMP WAS LEAKING AND THE RACK AND PIN IN THE STEER WHEEL IS LEAK COST OF TOTAL REPAIR AT LEXUS WOULD BE $2650","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10870379,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2007","dateComplaintFiled":"05/23/2016","vin":"JTJGK31UX70","components":"UNKNOWN OR OTHER","summary":"MELTING OF THE RUBBER HANDLE OF THE REAR LIFT DOOR. THE HANDLE IS EXTREMELY STICKY LIKE TAR WHICH TRANSFERS TO YOUR HAND WHEN YOU OPEN THE DOOR BY HAND. UNKNOWN IF THIS IS DUE TO ELECTRICAL PROBLEM WITH THE HANDLE OR HOT WEATHER. NOTICED THIS SEVERAL YEARS AGO WHILE TRAVELING AND FOUND THE BLACK TAR LIKE SUBSTANCE ON MY HAND. THIS VEHICLE WAS PARKED ON THE DRIVEWAY WHEN THIS PROBLEM APPARENTLY TOOK PLACE OR JUST OVER TIME OF BEING OUTSIDE. FOR THE DATE THAT THIS HAPPENED BELOW I HAVE USED THE DATE OF PURCHASE FOR THERE IS NO EXACT DATE THAT I DISCOVERED THIS PROBLEM. I CAN ONLY ESTIMATE THAT IT HAS BEEN SEVERAL YEARS OR MORE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10865017,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2016","dateComplaintFiled":"05/15/2016","vin":"2T2HK31U17C","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"REAR CALIPER BLEW WHILE DRIVING - ALMOST LOST BRAKES ON HIGHWAY - VEHICLE WAS UNSAFE TO DRIVE.  IGNITION COILS FAILED (TWICE) WHILE DRIVING - LOST POWER - ALMOST GOT HIT BY A TRUCK  STEERING FLUID LEAK - DEALER SAYS TO GET ENTIRE STEERING REPLACED OR MAY LOSE STEERING WHILE DRIVING!!  ALL THIS STARTED AT A MERE 42,891 MILES - AND WE NARROWLY AVERTED POSSIBLE ACCIDENTS AT HIGH SPEED!","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10864608,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2016","dateComplaintFiled":"05/12/2016","vin":"2T2HK31U07C","components":"ELECTRICAL SYSTEM","summary":"THE PASSENGER SIDE OUTSIDE MIRROR EXPLODED SENDING GLASS SHARDS AND CAUSTIC LIQUID ON THE SIDE WINDOW AND PAINTED SURFACE OF THE DOOR AND FENDER AREAS. EXPLOSION WAS SPONTANEOUS WITH NO APPARENT CAUSE, AMBIENT TEMP 50'S, NO BIRD STRIKE, THROWN ROCK OR PROJECTILE. EXPLOSION WAS GUN-SHOT LOUD. VEHICLE WAS BEING DRIVEN AT 10MPH ON NEIGHBORHOOD STREET. NO OTHER MOVING CARS AT THE TIME AND THE MIRROR DID NOT COME IN CONTACT WITH ANYTHING. INTERNET SEARCH OF EXPLODING MIRRORS REVEALED SIMILAR COMPLAINTS FROM OWNERS OF MANY BRANDS OF VEHICLES. CAUSE OF THE EXPLOSION HAS TO DO WITH THE DIMMING FUNCTION IN THE MIRRORS OF LATE MODEL VEHICLES. THE EXACT MECHANISM CAN ONLY BE GUESSED. THE CAUSTIC LIQUID MIGHT, UNDER PRESSURE AND ELECTRICAL CHARGE TEND TO BEND THE MIRROR IN SOME WAY, AND AFTER SOME TIME, FAIL CATASTROPHICALLY. THIS THEORY WAS CONFIRMED BY A STATE INSPECTION OFFICER WHO HAS HEARD OF SIMILAR PROBLEMS WITH LATE MODEL YEAR SIDE MIRRORS WITH DIMMER FUNCTION. COST OF REPAIR FROM ONE ESTIMATE WAS $1300 FOR A NEW MIRROR AND REPAINTING OF THE MARRED SURFACES. LEXUS HAS REFUSED OUR REQUEST TO REIMBURSEMENT OR EVEN TO CONSIDER THAT THE MIRROR COULD HAVE EXPLODED. I WOULD ALSO ADD THAT HAD THERE BEEN A PASSENGER SEATED AND THE WINDOW DOWN, GLASS SHARDS AND CAUSTIC LIQUID WOULD SURELY HAVE STRUCK THE PASSENGER IN THE FACE. THERE IS A PROBLEM WITH THESE MIRRORS AND A RECALL IS CLEARLY IN ORDER.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10863823,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2015","dateComplaintFiled":"05/08/2016","vin":"2T2GK31U67C","components":"STEERING","summary":"2012 POWER STEERING RACK FAILED. LEAKING AT THE RUBBER SEAL BOOT ON RIGHT SIDE UNDER VEHICLE.  USED A REBUILT PART TO REPLACE IT.    2015 DECEMBER, POWER STEERING FLUID LEAKED OUT OF FLUID CASING ALL OVER THE GROUND. I PULLED OFF OF THE TOLL RD BECAUSE OF THE NOISE.  TOOK IT TO LEXUS AND DIAGNOSED POWER STEERING RACK NEEDS TO BE REPLACED AGAIN BECAUSE RUBBER SEAL BOOT IS LEAKING AGAIN.   THEY HAVE STOPPED USING REBUILT AND NOW USE NEW KIT TO REPAIR.  THEY WANT ME TO PAY FOR HALF THE REPAIR.  THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE WITH LEXUS AND OTHER TOYOTA VEHICLES WHICH USE THE SAME PART. IF MY CAR LOSES ALL THE FLUID BEFORE I GET IT REPAIRED, ESPECIALLY IF ON THE FREEWAY THERE COULD BE A FATAL ACCIDENT. LEXUS HAS TAKEN MONTHS TO RETURN MY CALLS IN ORDER TO GET THIS REPAIRED. I FINALLY GO A RETURN CALL FROM CUSTOMER SERVICE ON MAY 4TH. WILL NOT GET ON THE FREEWAY UNTIL THIS IS RESOLVED.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10860917,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2016","dateComplaintFiled":"04/22/2016","vin":"2T2GK31U87C","components":"AIR BAGS","summary":"THE CAR START FLASHING  DRIVER AIR BAG LIGHTS, I TOOK MECHANIK IT'S GIVING SOME CODES. WHEN WE CONTACT THE DEALER TO SEE WHAT'S GOING ON THEY SAYT THAT MANUFACTURE IS EXTENDET WARRANTY TO 72 MONTS OR 72000 MILES, BECAUSE OF DEFECTIVE PARTS, BUT MY CAR STAR HAVING PROBLEM WHEN I HAVE 87000 MILES.   I DON'T UNDERSTAND IF THE PART DEFECTIVE WHY NOT PUT A RECALL?  ITS NOT SAFE TO DRIVE WHEN I KNOW THE AIR BAG IS NOT FUNCTIONING CORRECTLY, PLEASE FOLLOW ON THIS COMPLAIN","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10859932,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2016","dateComplaintFiled":"04/17/2016","vin":"2T2GK31U87C","components":"AIR BAGS","summary":"THE DRIVER AIRBAG LIGHT IS FLASHING. TAKE TO MECHANIK RESET IT IS NOT GOING AWAY . ITS NOT SAFE TO DRIVE WHEN AIRBAG IS NOT FUNCTIONING NORMALLY","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10852969,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2016","dateComplaintFiled":"04/01/2016","vin":"JTJGK31U470","components":"VEHICLE SPEED CONTROL","summary":"UNINTENDED ACCELERATION - THE VEHICLE SUDDENLY ACCELERATED IN STOP & GO RUSH-HOUR CITY TRAFFIC STRIKING SEVERAL CARS (6 CARS IN TOTAL) BEFORE THE VEHICLE WAS STOPPED BY STRIKING THE OAKLAND POLICE DEPT BUILDING.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10839150,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2016","dateComplaintFiled":"03/01/2016","vin":"2T2GK31UX7C","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING APPROXIMATELY 5 MPH, THE LOW OIL WARNING INDICATOR ILLUMINATED AND THE VEHICLE WAS NO LONGER OPERABLE. THE VEHICLE WAS TOWED TO THE LEXUS DEALER WHERE IT WAS DIAGNOSED THAT, DUE TO THE WRONG ENGINE OIL COOLING HOSE BEING INSTALLED, THE PART EXPLODED AND THE MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10838607,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2015","dateComplaintFiled":"02/26/2016","vin":"JTJHK31U772","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHEN STARTING THE VEHICLE, THE ENGINE MADE AN ABNORMAL RATTLING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VARIABLE VALVE TIMING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V395000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10820974,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2015","dateComplaintFiled":"01/19/2016","vin":"2T2GK31U07C","components":"AIR BAGS,STRUCTURE","summary":"MY CAR IS USED TO DROP OFF AND PICK UP CHILDREN FROM SCHOOL AND GROCERY SHOPPING, AND IT HAS NEVER BEEN IN AN ACCIDENT; HOWEVER, ONE DAY I HAD JUST GOT IN THE CAR AND STARTED IT UP (MY ADULT SON WAS IN PASSENGER SEAT) AND THE AIR BAG LIGHT  CAME ON MY DASH AND THE PASSENGER AIR BAG LIGHT SHOWS IT IS NOT ON.  MY SON WEIGHS ALMOST 200 POUNDS.   WE EVEN HAD HIM GET OUT OF THE CAR AND SIT BACK DOWN AGAIN, THINKING THE SEAT DIDN'T REGISTER FOR SOME REASON, BUT NOTHING CHANGED.  THIS IS A SERIOUS SAFETY ISSUE, AS IF EVER INVOLVED IN A CRASH, THE AIRBAG WILL NOT DEPLOY TO PROTECT ANY PASSENGER SITTING IN THE FRONT SEAT.    ALSO, THE DASH OF MY CAR IS CRACKING AND HUGE SPIDER WEB CRACKS HAVE NOW BEGUN TO TAKE OVER THE DASH ON BOTH PASSENGER AND DRIVER SIDE.  I KEEP IT GARAGE MOST OF THE TIME SO HAVE NO IDEA WHY THIS HAS STARTED HAPPENING EITHER.  CAN SEND PHOTOS IF THEY ARE NEEDED, JUST LET ME KNOW.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10819228,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2015","dateComplaintFiled":"01/10/2016","vin":"JTJGK31U370","components":"AIR BAGS,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"MY CAR HAS BEEN MOSTLY STATIONARY AND KEPT IN MY GARAGE FOR 3 YEARS. THIS YEAR I EXPERIENCED THE DASHBOARD AND IGNITION AREA MELTING AND CRACKING. I FEEL IT MAY AFFECT THE FUNCTIONALITY OF THE AIRBAG. ALSO, I DO NOT KNOW IF THERE MAY BE SOME SORT OF CHEMICAL RELEASE THAT IS NOT HEALTHY TO ME OR MY PASSENGERS. VISIBILITY IS ALSO A PROBLEM SINCE THERE IS A SEVERE GLARE FROM THE DASH ON TO MY WINDSHIELD.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10817544,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2016","dateComplaintFiled":"01/04/2016","vin":"2T2GK31U67C","components":"STEERING","summary":"MY POWER STEERING FLUID IS LEAKING AND I NEED TO REPLACE THE RACK AND PINION. I ONLY HAVE 56,000 MILES ON THE CAR. I'M SEEING A LOT OF COMPLAINTS ABOUT THIS AND BELIEVE THERE IS A DEFECT. THE PROBLEM WAS CAUGHT BEFORE I LOST STEERING CAPABILITY.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10683313,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2015","dateComplaintFiled":"12/16/2015","vin":"","components":"ENGINE","summary":"2007 LEXUS RX350.  CONSUMER WRITES IN REGARDS TO VEHICLE MASSIVE OIL LEAK.  *SMD  ON TUESDAY JANUARY 20, 2015, WHILE DRIVING, THE CONSUMER NOTICED THE REAR WINDSHIELD WASN'T CLEAR.  WHEN SHE ACTIVATED THE WINDSHIELD CLEANER, ALL IT DID WAS SMEAR. SHE REPEATED THE PROCESS THREE TIMES, WITH THE SAME RESULTS. THEN, SHE NOTICED A BURNING SMELL. UPON PROCEEDING THROUGH A TRAFFIC LIGHT, SHE HEARD AN ENGINE NOISE AND WAS LOOSING ACCELERATION POWER. THE CONSUMER DECIDED TO HAVE THE VEHICLE TOWED. WHEN THE TOW TRUCK DRIVER PUSHED THE VEHICLE OUT OF THE PARKING SPACE, THERE WAS A HUGE PUDDLE OF OIL WHERE THE VEHICLE HAD BEEN PARKED. THEN SHE NOTICED, THE ENTIRE BACK, FROM THE TOP TO BOTTOM WAS COVERED IN OIL. THAT IS WHY THE WINDSHIELD FLUID  KEPT SMEARING .  ONCE AT THE DEALER, THE CONSUMER SHOWED THEM THE NOTIFICATION SHE RECEIVED REGARDING THE OIL LEAK. HOWEVER, THE DEALER STATED THE PROBLEM SHE EXPERIENCED WAS NOT THE PROBLEM THAT WAS COVERED. IT WAS A DIFFERENT HOSE WHICH HAD DEVELOPED A HOLE CAUSING THE MASSIVE OIL LEAK.  THE OIL COOLER PIPE WAS REPLACED. *JB","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10810156,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2015","dateComplaintFiled":"12/14/2015","vin":"2T2GK31U77C","components":"STRUCTURE","summary":"THE LIFTGATE ON OUR 2007 LEXUS RX350 HAS A VERY HAZARDOUS SAFETY ISSUE.  WHEN PUSHING THE AUTO LIFTGATE BUTTON IN THE CAR TO OPEN THE LIFTGATE IT OPENS FOR A COUPLE OF SECONDS BUT THEN WITHOUT WARNING WILL START TO SHUT ON ITS OWN.  THERE IS NO SAFETY FEATURE THAT KEEPS IF FROM CLOSING EVEN IF YOU ARE STANDING THERE EMPTYING GROCERIES, ETC.  BOTH MY SON AND I ALMOST GOT OUR HEADS CRUSHED BY THE LIFTGATE COMING DOWN ON US.  THE CAR IS STATIONARY WHEN THIS HAPPENS.  IT DOES NOT HAPPEN IF THE LIFTGATE IS OPENED MANUALLY.  WE FEEL THAT THIS IS A HUGE SAFTETY CONCERN FOR ANYONE WHO DOES NOT KNOW TO MOVE AWAY BECAUSE THE LIFTGATE WILL COME RIGHT DOWN ON YOUR HEAD.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10790312,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2015","dateComplaintFiled":"11/13/2015","vin":"2T2HK31U37C","components":"STRUCTURE","summary":"WHILE DRIVING STRAIGHT ON THE ROAD  WITH NO CARS NEAR BY AND NO OVERPASSES NOR ANYTHING OVER HEAD, I HEARD AN EXTREMELY LOUD POP.  MY SUN ROOF SHATTERED INTO MILLIONS OF PIECES.  THE SUN ROOF IS STILL IN TACKED BUT CRACKED.    I PULLED OVER AND INSPECTED THE CAR.  THE SUN ROOF GLASS IS LIFTED VERTICALLY AS THOUGH THE PRESSURE DUE TO THE TEMPERATURE FROM THE OUTSIDE AND THE INSIDE OF THE CAR CAUSED THIS TO HAPPEN","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10735651,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2015","dateComplaintFiled":"07/22/2015","vin":"2T2HK31U97C","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"OIL COOLER LINE LEAK ENGINE OIL EMPTY","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10723503,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2015","dateComplaintFiled":"06/04/2015","vin":"","components":"AIR BAGS","summary":"THE SRS AIRBAG LIGHT CONTINUES TO FLASH ON AND OFF INDICATING A MALFUNCTION IN THE SYSTEM. THE VEHICLE WAS NOT IN ANY COLLISION TO TRIGGER DEPLOYMENT. BUT THE MALFUNCTION INDICATES A PROBLEM ON THE FRONT DRIVER SIDE AND OR PASSENGER SIDE AIRBAG.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10723319,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2015","dateComplaintFiled":"06/03/2015","vin":"2T2HK31U97C","components":"STEERING","summary":"STEERING BECAME DIFFICULT TO STEER VEHICLE.  NO INJURY OR ACCIDENT OCCURRED, BUT I WAS SURPRISED THAT THIS WENT OUT.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10722398,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2015","dateComplaintFiled":"05/30/2015","vin":"2T2GK31U27C","components":"ELECTRICAL SYSTEM,AIR BAGS,SEATS","summary":"I HAVE NOTICED FOR SOMETIME WHILE DRIVING WITH MY WIFE.THE AIRBAG LIGHT ON THE PANEL FOR THE PASSENGER SIDE DOES NOT COME ON. SOMETIMES IT COMES ON AFTER WE HAVE BEEN DRIVING FOR A WHILE.I FIGURE THE AIRBAG WILL NOT WORK IF WE WERE IN AN ACCIDENT.I HAVE NO IDEA HOW MANY CARS COULD BE EFFECTED WITH THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10717215,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2015","dateComplaintFiled":"05/18/2015","vin":"2T2HK31UX7C","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"WHEN I DRIVE AT ABOVE 60 MPH, THERE IS A RATTLING SOUND. I TOOK IT TO THE DEALERSHIP AND THEY ARE UNABLE TO PINPOINT THE ISSUE EVEN AFTER REMOVING THE ROOFRACK, THE ROOF INSULATION AND TIGHTENING ALL THE BOLTS. I HAVE FOUND NUMEROUS POSTINGS ONLINE BUT LEXUS STILL REFUSES TO LET US KNOW THE ISSUE. PLEASE HELP!     IT IS VERY CONCERNING THAT A LOOSE PART MIGHT CAUSE MAJOR ACCIDENT OR EVENT DEATH.         HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/7588/LEXUS/RX-350/LEXUS-RX-350-RATTLES    HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/67986-2010-RX-350-HAS-NOISY-INTERIOR-RATTLES/      HTTP://COMMUNITY.CARTALK.COM/DISCUSSION/2117891/RX-350-LEXUS-RATTLING-NOISE      SEE PHOTO.   HTTP://WWW.CLUBLEXUS.COM/FORUMS/RX-SECOND-GENERATION/337671-ANNOYING-CLATTERING-NOISE-ABOVE-LEFT-EAR-OF-DRIVER.HTML","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10715899,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2015","dateComplaintFiled":"05/12/2015","vin":"2T2GK31U27C","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING APPROXIMATELY 25 MPH, THE GEAR SHIFT HESITATED TO SWITCH INTO THIRD AND FOURTH GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10714467,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2015","dateComplaintFiled":"05/04/2015","vin":"JTJHK31U372","components":"SEATS","summary":"THE LEATHER SEAT MATERIAL IS DISCOLORED YELLOW DUE TO CONTACT WITH SUNSCREEN LOTION. WE WERE NEVER WARNED ABOUT THIS BEFORE WE BOUGHT THE CAR. I HAVE FOUND MANY FORUMS DISCUSSING THE STAIN PROBLEM ON LEXUS SEATS. WE FEEL THERE SHOULD HAVE BEEN A WARNING OR A RECALL, AND THAT LEXUS SHOULD RE-DYE THE SEATS AT NO CHARGE, AT LEAST ONCE, ISSUING THE WARNING AT THAT TIME.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10713108,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2015","dateComplaintFiled":"04/27/2015","vin":"2T2GK31U47C","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WHEN MAKING A RIGHT OR LEFT TURN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK LEAKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10694079,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2015","dateComplaintFiled":"03/13/2015","vin":"2T2HK31U97C","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED BY THE AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10684122,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2013","dateComplaintFiled":"02/18/2015","vin":"","components":"STRUCTURE","summary":"THE DASHBOARD HAS DEVELOPED SEVERAL HAIRLINE CRACKS AND HAS BECOME SEVERELY BRITTLE, FOR EXAMPLE IF YOU WERE TO JUST SCRAPE IT WITH YOUR FINGERNAIL THE MATERIAL JUST PUTTYS UP LIKE CLAY.  IF NOT REPAIRED, THE CRACKS WILL CONTINUE TO ENLARGE AND THE DASH WILL LITERALLY DISINTEGRATE, POSSIBLY AFFECTING THE DEPLOYMENT OF THE DASHBOARD AIR BAGS. I FEEL THAT THE DEFECTIVE DASHBOARD IS A MANUFACTURER'S DEFECT AND IT SHOULD BE REPAIRED/REPLACED BY LEXUS, AS IT IS A POTENTIAL SAFETY PROBLEM!!!!!  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10683650,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2014","dateComplaintFiled":"02/16/2015","vin":"2T2HK31U07C","components":"STEERING","summary":"I WAS DRIVING ON INTERSTATE 95 SOUTH WHEN I LOST THE STEERING CAPABILITY IN MY RX350 LEXUS VEHICLE.  VEHICLE HAD TO BE TOWED FOR REPAIR.  WAS TOLD IT WAS MY A/C COMPRESSOR THAT FAILED THAT CAUSED MY WATER PUMP TO BLOWUP WHICH CAUSED THE SERPENTINE BELT TO BREAK= $2,308.   NOT SURE I BELIEVE ALL THIS.  WHEN I RELAYED ALL THIS INFORMATION TO MY LEXUS DEALER THEY HAD NO COMMENT.   6,000 MILES LATER I HAD ANOTHER MAJOR PROBLEM, OIL LEAKING THAT MY LEXUS DEALER SAID HAD TO DO WITH THE ENGINE. LEXUS REMOVED AND RESEALED ENGINE FRONT COVER ASSY AND REPLACED GASKETS $2665.56   ALSO AT THIS TIME LEXUS REPLACED ENGINE FRONT OIL COOLER SUPPLY HOSE ASSY AND GASKETS AT NO CHARGE SAYING IT WAS UNDER WARRANTY.    *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10678268,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2015","dateComplaintFiled":"01/22/2015","vin":"2T2HK31U47C","components":"ENGINE AND ENGINE COOLING","summary":"THE VVTI HOSE (ENGINE OIL COOLER PIPE) ON MY LEXUS RUPTURED WHILE I WAS DRIVING WHICH THEN CAUSED A MASSIVE OIL LEAK IN JUST A COUPLE OF MINUTES. THIS WAS A FAULTY DESIGN BY TOYOTA, RUBBER PART WAS USED INSTEAD OF ALL ONE PIECE METAL PART. THIS SHOULD HAVE BEEN A RECALL. MY TOTAL COST OF REPAIR IS $367 U.S. DOLLARS AND I AM FILING A COMPLAINT WITH TOYOTA TO GET MY MONEY BACK.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10676569,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2015","dateComplaintFiled":"01/20/2015","vin":"2T2HK31U87C","components":"ENGINE","summary":"THE VVTI HOSE ON MY LEXUS RUPTURED WHICH THEN CAUSED A MASSIVE OIL LEAK.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10670365,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2013","dateComplaintFiled":"01/06/2015","vin":"","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"SHORTLY AFTER BUYING THE VEHICLE USED (ONE PREVIOUS OWNER), UPON COLD START A LOUD RATTLING NOISE COULD BE HEARD COMING FROM THE ENGINE AREA FOR ABOUT 30 SECONDS. TOOK TO A TOYOTA/LEXUS DEALERSHIP FOR ROUTINE OIL CHANGE, VEHICLE INSPECTION, AND ASKED THE TECHNICIANS TO ALSO ADDRESS THE NOISE. WE WERE TOLD THAT THEY COULDN'T REPRODUCE IT, AND THAT IT SHOULDN'T BE A PROBLEM. DRIVING DOWN THE FREEWAY IN GREATER MILWAUKEE, THE CAR STOPPED FUNCTIONING. AFTER VISITING A LOCAL MECHANIC, THEN LATER RESORTING TO A LEXUS DEALERSHIP, FOUND THAT THE VVT BOLTS HAD FRACTURED. ALL OF THIS IS EXACTLY AS OUTLINED IN NHTSA CAMPAIGN 13V395000. NOW WE HAVE A DEAD LUXURY SUV DUE TO AN ENGINEERING PROBLEM, BUT LEXUS WILL NOT PROVIDE ANY RESOLUTION TO THEIR KNOWN PROBLEM, EVEN WITH PHYSICAL EVIDENCE (PHOTOS, AND FAILED PARTS STILL IN HAND).","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10654931,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2012","dateComplaintFiled":"11/14/2014","vin":"2T2GK31U77C","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"THE REAR LIFT GATE HANDLE IS MELTED AND GOOEY.  WHEN I TOUCH IT TO OPEN THE REAR DOOR, I GET THIS GOOEY TAR-LIKE SUBSTANCE ON MY FINGERS.  MY DEALER TOLD ME IT REQUIRES A COMPLETE REPLACEMENT OF THE DOOR'S ELECTRICAL COMPONENTS TO FIX.  SEEMS UNUSUAL THAT THIS IS ELECTRICAL, BUT IF IT IS, THEN SOMETHING IS GENERATING AN UNUSUAL AMOUNT OF HEAT TO MELT THE RUBBER COVER.  MY CAR IS BLACK, BUT IT IS STORED IN A GARAGE...AND THE HANDLE IS COVERED AND OUT OF THE SUN. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10652244,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2012","dateComplaintFiled":"11/03/2014","vin":"","components":"STRUCTURE","summary":"THERE IS MELTED PLASTIC IN THE REAR BOOT DOOR WHICH PREVENTS THE REAR DOOR FROM OPENING AUTOMATICALLY.  I HAVE TO WALK TO THE BACK OF THE CAR TO MANUALLY OPEN THE REAR DOOR.  OPENING FROM THE REMOTE OR FROM THE BUTTON ON THE INSIDE OF THE CAR DOES NOT WORK.  THE DOOR STICKS TO THE BODY AND HAS TO BE FORCED OPEN.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10649113,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2014","dateComplaintFiled":"10/21/2014","vin":"2T2HK31UX7C","components":"STRUCTURE","summary":"EXTERIOR REAR HATCH HANDLE COVERING MELTED INTO A STICKY GOO RENDERING THE HANDLE USELESS.  DEALER ADVISES THERE IS A SERVICE BULLETIN OUT ABOUT THIS OCCURRING ONLY IN FLORIDA  AND THAT IT IS NOT COVERED UNDER WARRANTY. REMEDY IS TO REPLACE THE ENTIRE ELECTRICAL ASSEMBLY AND COVER.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10641536,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2014","dateComplaintFiled":"10/05/2014","vin":"2T2HK31UX7C","components":"STEERING","summary":"LEAKING FLUID AND UNUSUAL NOISE IN STEERING COMPONENTS .I TOOK THE VEHICLE  TO THE DEALER AND HAD TO HAVE STEERING RACK AND SHAFT REPLACED FOR A COST OF $2,207.00. I ASKED SERVICE REPRESENTATIVE IF THIS WAS COVERED BY ANY TYPE OF EXTENDED WARRANTY AND HE SAID NO. I INDICATED I WAS A TOYOTA DRIVER SINCE 1970 AND SAID THAT NOT ONLY HAD THIS NEVER HAPPENED TO ME ON A VEHICLE BEFORE, I HAD NEVER HEARD OF THIS ISSUE. HE TOLD ME IT WAS QUITE COMMON!!   AS I HAD BOUGHT THE VEHICLE USED IN NAPLES, FLORIDA, I LOOKED UP THE REPAIR HISTORY IN THE LEXUS DATA BASE AND IMAGINE MY SURPRISE WHEN I DISCOVERED THESE PARTS HAD ALSO BEEN REPLACED AT 52,847 MILES. I WROTE TO LEXUS USA AND GOT A CALL STATING THE STANDARD LINE THAT THE REPAIR WAS BEYOND THE 1 YEAR WARRANTY PERIOD ETC.    TO TOYOTA MOTORS AND ITS LEXUS DIVISION, I SAY THAT YOU HAVE LET A 40 YEAR CUSTOMER DOWN BIG TIME. I NEVER HAD ANY MAJOR PROBLEMS WITH MY TOYOTAS AND NOW THIS WHEN I THOUGHT I HAD UP SCALED TO LEXUS.    I HAVE LOST FAITH IN THE TOYOTA BRAND AND I SAY \"SHAME TO YOU LEXUS\".  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10639651,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2014","dateComplaintFiled":"09/28/2014","vin":"2T2HK31U77C","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"THE CAR COMPLETELY HALTED WHILE DRIVING ON A CITY ROAD. THE STEERING LOCKED AND THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD.   THE MANUFACTURER INSPECTED THE CAR. DURING INSPECTION THEY FOUND A/C COMPRESSOR LOCKED UP CAUSING VEHICLE TO STALL UNDER LOAD. ONCE THE A/C SYSTEM IS ACTIVATED, VEHICLE WILL STALL OUT. THEY ALSO CONFIRMED THAT THIS COULD HAPPEN WHILE THE VEHICLE IS IN MOTION ON A HIGHWAY GOING 60 MPH AND IF IT DID, IT WOULD STALL THE CAR AND LOCK UP THE VEHICLE JUST LIKE IT DID IN THE FIRST INCIDENT.   IT SEEMS COMPLETELY UNREADABLE TO STALL A VEHICLE IN MOTION FOR SOME CONFIRM/CONVENIENCE FEATURE LIKE A/C. I FEEL THIS IS A FUNDAMENTAL ENGINEERING PROBLEM WITH THE WAY THE CAR IS DESIGNED. I WOULD LIKE TO ENSURE THIS IS DECLARED AS AN ISSUE WITH THE DESIGN OF LEXUS VEHICLES AND THERE IS A TRIGGER TO DISCONNECT AC UNDER SUCH CIRCUMSTANCES WHERE AC CAN STALL A CAR IN MOTION.   *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10639035,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2014","dateComplaintFiled":"09/25/2014","vin":"2T2GK31U57C","components":"STRUCTURE","summary":"THE DASHBOARD HAS DEVELOPED SEVERAL HAIRLINE CRACKS AND IN ONE SPOT A SMALL PART OF THE DASHBOARD HAS DETACHED, REVEALING THE PADDING UNDERNEATH. IF NOT REPAIRED, THE CRACKS WILL CONTINUE TO ENLARGE, POSSIBLY AFFECTING THE DEPLOYMENT OF THE DASHBOARD AIR BAGS. I FEEL THAT THE DEFECTIVE DASHBOARD IS A MANUFACTURER'S DEFECT AND IT SHOULD BE REPAIRED/REPLACED BY LEXUS, AS IT IS A POTENTIAL SAFETY PROBLEM.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10631257,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2014","dateComplaintFiled":"09/06/2014","vin":"2T2GK31U87C","components":"STRUCTURE","summary":"DASHBOARD IS MELTING AND HAS NUMEROUS CRACKS.  DASHBOARD IS STICKY TO TOUCH AND CAUSING GLARE ON FRONT WINDSHIELD, CAUSING REDUCED VISIBILITY.  CRACKS ARE AROUND PASSENGER AIRBAG AND IS UNSAFE AS A POSSIBLE EXPLOSION OF AIRBAG MAY OCCUR OR AIRBAG MAY NOT DEPLOY DURING IMPACT (WHEN NEEDED TO DEPLOY).  ADDITIONAL CRACKS AROUND IGNITION AND INSTRUMENT PANEL, AGAIN UNSAFE CONDITION.  DOOR PANELS ARE MELTING AND CRACKING.  INSIDE DOOR PANEL, MATERIAL AROUND WINDOW IS NOW MELTING CAUSING THE PLASTIC TO REMAIN ON WINDOWS AFTER THEY ARE LOWERED AND RAISED.  AGAIN, UNSAFE CONDITION, AS VISIBILITY IS REDUCED WHEN TRYING TO SEE OUT WINDOWS.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10630666,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2014","dateComplaintFiled":"09/04/2014","vin":"2T2GK31U07C","components":"STEERING","summary":"I VISITED THE DEALER FOR A REGULARLY SCHEDULED OIL CHANGE AND WAS TOLD THE STEERING ASSEMBLY NEEDED TO BE CHANGED DUE TO SEVERAL LEAKS THAT WERE NOT RECOMMENDED FOR INDIVIDUAL REPAIR.  THIS COMES FOUR MONTHS AFTER HAVING THE POWER STEERING FLUID FLUSH AND MAINTENANCE.  THE VEHICLE HAS NOT BEEN IN AN ACCIDENT OR EXPERIENCED ANYTHING MORE THAN NORMAL WEAR AND TEAR.  UPON RESEARCHING THE MATTER, I NOTICED THOUSANDS OF OTHER LEXUS OWNERS HAS HAD THE SAME ISSUE.  MY RESEARCH WAS PROMPTED BY THE MORE THAN $6,000 I HAVE PERSONALLY SPENT ON MAKING REPAIRS TO THE TWO LEXUS VEHICLES I OWN OVER A TWO YEAR PERIOD, 70% OF WHICH ENDED UP BEING RECALLS.  I'M A MORE THAN FAIR AND REASONABLE PERSON.  HOWEVER, A LUXURY VEHICLE SHOULD NOT REQUIRE 20% OF ITS VALUE IN REPAIRS EVERY YEAR.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10629541,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2014","dateComplaintFiled":"08/30/2014","vin":"2T2GK31U17C","components":"ENGINE","summary":"I RECEIVED LETTER FROM LEXUS TELLING ME THE ENGINE OIL COOLER PIPE COULD HAVE LEAKAGE, BUT LEXUS WON'T REPLACE IT UNLESS IT'S LEAKING.   I SEARCHED THE INTERNET AND THERE ARE MANY OTHER CAR OWNERS HAVE HAD THE LEAK AND WHEN IT DOES, THE ENGINE MIGHT BE GONE BECAUSE OF NO OIL LEFT IN THE RESERVOIR. THIS COULD END UP IN AN ACCIDENT OR FIRE, OR AT LEAST ENGINE BLOWS UP. LEXUS ALSO SAID WHEN THIS HAPPENS, THEY WILL ONLY REPLACE THE DEFECTIVE PIPE, TOYOTA PART NUMBER: 15767-31020 PIPE, OIL COOLER, THUS LEAVING OWNERS TO PAY THOUSANDS FOR A NEW OR REBUILT ENGINE.    WHY DON'T THEY JUST REPLACE THE DEFECTIVE RUBBER PIPE WITH THEIR NEW METAL PIPE? I AM SURE THEY ARE AWARE OF THE PROBLEM, IT WILL HAPPEN SOONER OR LATER.  PLEASE HELP!  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10629510,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2014","dateComplaintFiled":"08/29/2014","vin":"","components":"STRUCTURE","summary":"MY LEXUS'S DASHBOARD IS MELTING AND CRACKING. IT'S SO SOFT THAT IF I MISS THE KEY HOLE IT WILL DIG A HOLE IN THE RUBBER AROUND THE IGNITION.  RESALE VALUE SERIOUSLY DIMINISHED.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10626068,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2014","dateComplaintFiled":"08/18/2014","vin":"2T2GK31U57C","components":"VEHICLE SPEED CONTROL","summary":"I WAS DRIVING ON HWY I-SOUTH AND I HAD MY CAR CRUISE AT ABOUT 68 MPH.  DUE TO DOWNHILL ROAD AHEAD  I TOOK IT OUT OF CRUISE AS SOMETIME CAR GOES FEW MILES ABOVE CRUISE LIMIT.  NOW THERE WAS UPHILL ROAD SO I PUT IT NO CRUISE AGAIN ABOUT 65 BY PUSHING CRUISE ARROW UP DIRECTION.  THIS TIME SUDDENLY IT ACCELERATE AND ENGINE RPM SHOOT UP VERY HIGH AND SPEED KEPT GOING UP. IN MATER OF 2-3 SECONDS IT WAS 80 MPH. MY BREAK DID NOT WORK AND I TOOK IT OUT OF CRUISE AND IT STOP GOING UP.  I WAS REALLY SCARED THAT THIS MAY GO OUT OF CONTROL. I BEEN DRIVER THIS CAR FROM FOUR YEARS AND I DON'T KNOW HOW THIS HAPPEN. I FEEL SCARY TO PUT MY FAMILY INSIDE THIS CAR. I HAVE 10 MONTH OLD AND 3 YEARS OLD DAUGHTERS. I CANT LET ANYTHING HAPPEN TO THEM BECAUSE SOME SOFTWARE MALFUNCTION IN THIS CAR.             I AM AN ELECTRICAL ENGINEER AND I ALSO WORK IN AUTOMOTIVE AND NEVER CAME ACROSS SOMETHING LIKE THIS.  I HOPE YOU CAN ANSWER MY CONCERN.    *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10622144,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2012","dateComplaintFiled":"08/13/2014","vin":"2T2GK31U37C","components":"STRUCTURE","summary":"THE WHOLE DASHBOARD IS CRACKING.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10619423,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2014","dateComplaintFiled":"08/06/2014","vin":"2T2HK31U37C","components":"STEERING","summary":"I OWN A 2007 LEXUS RX350. I WENT IN FOR AM OI; CHANGE. THE VEHICLE FAILED INSPECTION. THE MECHANIC SAID THAT THE STEERING RACK AND PINION WAS LEAKING AND THAT THE SEALS NEEDED TO BE REPLACED. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE FAILURE AND CURRENT MILEAGE WAS 80,000. QUOTED $1500.00 TO $1800.00 REPAIR.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10618739,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2013","dateComplaintFiled":"08/04/2014","vin":"2T2GK31U17C","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2007 LEXUS 350 RX.  THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS CRACKED FROM THE STEERING WHEEL THAT EXPOSED FOAM THROUGH THE INTERIOR.  THE MANUFACTURER WAS CONTACTED AND DID NOT PROVIDE A REMEDY.  A LOCAL DEALER STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE.  THE FAILURE MILEAGE WAS 80,000.   UPDATED 09/11/2014*LJ   UPDATED 1/13/2015  *JS","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10617475,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2014","dateComplaintFiled":"07/30/2014","vin":"","components":"STRUCTURE","summary":"I NOTICED EXTENSIVE CRACKING OF MY DASHBOARD.  I COULDN'T BELIEVE IT...IT SEEMED TO SHOW UP ALL AT ONCE, AND I HAD NEVER HAD THIS HAPPEN TO A VEHICLE BEFORE. MY RX HAS LOW MILES AND HAS NEVER BEEN IN ANY KIND OF ACCIDENT. IN 45 YEARS WE HAVE OWNED MANY VEHICLES, HAVE DRIVEN MANY OF THEM TO OVER 200,000, AND NONE OF THEM HAVE EVER HAD A CRACK IN THE DASH, MUCH LESS CRACKING ACROSS THE ENTIRE DASH!  IN FACT MY SISTER IN CA HAS THE EXACT SAME VEHICLE, BUT HERS HAS 225,000 MILES, AND HER DASH IS PERFECT!  IMMEDIATELY, I SUSPECTED A QUALITY ISSUE, AND ASSUMED THAT SURELY LEXUS WOULD STAND BEHIND THEIR PRODUCT. BOY WAS I WRONG!  I TOOK IT INTO MY DEALERSHIP FOR AN INSPECTION, WAITED 6 WEEKS FOR A REPLY, AND WHEN NO RESPONSE WAS GIVEN, I CALLED BACK.  I WAS TOLD THE VEHICLE WAS OUT OF WARRANTY (WE AREN'T TALKING ABOUT A WEAR-AND-TEAR ISSUE HERE ...THIS IS A QUALITY ISSUE!).  BECAUSE MY HUSBAND DOES THE REGULARLY SCHEDULED MAINTENANCE, I WAS TOLD THAT THE DECISION NOT TO OFFER ASSISTANCE WAS BECAUSE WE HAD NOT SPENT ENOUGH MONEY WITH THEM!  HOWEVER, THAT THEY SURELY HOPED I COULD GET LEXUS TO DO SOMETHING ABOUT IT, BECAUSE THEN THEY WOULD MAKE MONEY ON THE REPAIR!  CAN YOU BELIEVE IT!  LIKE OTHER OWNERS, I AM CONCERNED THIS WILL AFFECT THE INTEGRITY OF THE AIRBAGS.  THERE ARE LOTS OF OTHER SIMILAR COMPLAINTS ABOUT CRACKING AND MELTING DASHBOARDS, AND IN SOUTH FLORIDA, THEY ARE TRYING TO GET A CLASS-ACTION SUIT ON THE PROBLEMS.  COME ON LEXUS, I EXPECTED MORE FROM YOU!  DON'T ADVERTISE YOUR PRODUCT AS A QUALITY PRODUCT, WHEN SHODDY PARTS ARE USED IN ITS PRODUCTION.  WE BOUGHT THE RX BECAUSE WE WANTED A VEHICLE THAT WOULD LAST A LONG TIME; WE'VE HAD 2 TOYOTA AVALONS WE HAVE PUT OVER 200,000 MILES ON. STEP UP, AND STAND BEHIND YOUR PRODUCT!  I WAS QUOTED A PRICE OF $1759.19 TO REPLACE THE DASH!!!    *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10617132,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2014","dateComplaintFiled":"07/29/2014","vin":"2T2GK31U67C","components":"STRUCTURE","summary":"THE DASHBOARD BEGAN CRACKING ALL AROUND THE GLOVE BOX. THE CAR HAS BEEN GARAGE KEPT AND SHOULD NOT BE CRACKING DUE TO HEAT. I RESEARCHED THE PROBLEM ON THE WEB AND FOUND THIS TO BE A COMMON ISSUE WITH THE LEXUS DASHBOARDS. I WENT TO BOTH THE DEALER AND LEXUS CORPORATE OFFICE FOR ASSISTANCE AND THE REFUSED ANY HELP. THE OFFERED TO REPALCE IT FOR $2,500.       *JS","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10617222,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2014","dateComplaintFiled":"07/29/2014","vin":"2T2GK31U77C","components":"STRUCTURE","summary":"THIS VEHICLE HAS A CRACK IN THE DASHBOARD PAD. WHILE THIS ONE ISN'T VERY LARGE, THE LAST LEXUS RX WE HAD, A 2004 RX 330, HAD CRACKS ALL OVER THE PAD.  THE FORUM ON EDMUNDS.COM INDICATED THAT THERE WERE HUNDREDS OF OWNERS OF LEXUS RX AND GS MODELS WITH THIS COMPLAINT, AND THAT LEXUS REFUSED TO REPAIR THIS OBVIOUS MANUFACTURERS DEFECT.  LEXUS ANSWERED MY COMPLAINT SAYING THAT THE CERTIFIED PRE-OWNED WARRANTY I HAVE DOESN'T COVER DASH PADS. I'M CONCERNED THAT THE CRACKS MAY HAVE AN EFFECT ON THE DEPLOYMENT OF AIRBAGS. LEXUS WOULDN'T ADDRESS THAT ISSUE. MAYBE IT'S TIME THAT YOU MADE THEM.   *JS","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10617356,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2014","dateComplaintFiled":"07/29/2014","vin":"2T2GK31U27C","components":"STRUCTURE","summary":"THE DASHBOARD PRESENTS MULTIPLE CRACKS WITH NO APPARENT REASON.   *JS","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10615984,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2014","dateComplaintFiled":"07/24/2014","vin":"","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350.  THE CONTACT STATED THAT AFTER THE VEHICLE WAS TAKEN INTO THE DEALER FOR FOR REPAIRS, THE VEHICLE FAILED INSPECTION.  THE DEALERSHIP DIAGNOSIS ON THE VEHICLE WAS THAT STEERING RACK AND PINION WAS LEAKING AND THAT THE SEALS NEEDED TO BE REPLACED.  THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE.  THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE FAILURE AND CURRENT MILEAGE WAS 80,000. THE VIN WAS NOT PROVIDED.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10610248,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2014","dateComplaintFiled":"07/14/2014","vin":"2T2HK31U57C","components":"ENGINE","summary":"AS I WAS DRIVING TO WORK AT NIGHT I NOTICED TO ENGINE GOT VERY LOUD, I PULLED OVER NOTICED BLUISH-WHITE SMOKE COMING FROM ENGINE, ENGINE OIL LIGHT FINALLY CAME ON. GOT OUT THE CAR NOTICED A STREAM OF OIL BEHIND THE CAR. MY CAR WAS STILL UNDER EXTENDED WARRANTY AT THIS TIME. I IMMEDIATELY TURNED THE CAR OFF WHEN I SEEN THE SMOKE. I LEFT THE CAR THERE. I CONTACTED THE LEXUS DEALER OF MT KISCO WHICH REFUSED TO COME AND GET THE CAR SO I HAD THE CAR TOWED AT  MY EXPENSE, TO THEIR DEALER. RECEIVED A PHONE FROM DEALER THAT DAY  THAT THE CAR WAS FIXED, REPRESENTATIVE WOULD NOT TELL ME WHAT WAS WRONG WITH MY CAR ONLY THAT IT WAS COVERED UNDER WARRANTY AND WAS RUDE! I FOUND OUT LATER THE NEXT DAY THE OIL COOLER LINE LEAKED OUT WHICH I FOUND OUT ON THIS SITE THIS HAS BEEN A PROBLEM WITH THE RX350. AND THEY KEPT TELLING ME THE ENGINE WAS NOT DAMAGED. RECEIVED THE CAR BACK, ENGINE WAS NOT RIGHT, NOW THE LOWER PART OF THE ENGINE HAD TO BE REPLACED! RECEIVED THE CAR AGAIN ,WITHIN A WEEK NOTICED A SOUND COMING FROM THE ENGINE, DEALER PICKED CAR AGAIN AND THEY PUT IN A CAMSHAFT! BEFORE THIS INCIDENT, I NEVER HAD A PROBLEM WITH THIS CAR, IT WAS THE BEST CAR I EVER HAD, NOW, IT IS A NIGHTMARE! AT THIS PRESENT TIME, THE CAR IS LEAKING AGAIN!! IT LOOKS LIKE OIL!  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10610259,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2014","dateComplaintFiled":"07/14/2014","vin":"2T2HK31U47C","components":"ENGINE","summary":"TL*  THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE AND THE VEHICLE SUDDENLY DECELERATED. THE CONTACT DISCOVERED AN OIL LEAK IN THE GARAGE. AN INDEPENDENT MECHANIC DISCOVERED THAT THE OIL SUPPLY HOSE FOR THE VARIABLE TIMING ACTUATOR HAD RUPTURED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10606676,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2014","dateComplaintFiled":"06/28/2014","vin":"2T2HK31U97C","components":"STEERING","summary":"WE TOOK OUR RX350 IN FOR A 60K MILE SERVICE AND WAS TOLD THE POWER STEERING RACK WAS LEAKING AND REQUIRED REPLACEMENT.  SINCE THE VEHICLE IS NO LONGER UNDER WARRANTY WE HAD TO PAY FULL REPLACEMENT VALUE.  WE HAD NO EVIDENCE OF A LEAK IN OUR GARAGE AND ENCOUNTERED NO STEERING ISSUES PRIOR TO THE SERVICE APPOINTMENT.  THIS SHOULD NOT BE CONSIDERED NORMAL VEHICLE WEAR AND TEAR.  SINCE THIS IS A KNOW ISSUE, LEXUS SHOULD DO THE RIGHT THING AND COMPENSATE ANYONE WHO HAD TO PAY FOR THIS DEFECTIVE PART INCLUDING LABOR.  LEXUS IS KNOWN FOR THEIR DEPENDABILITY AND THIS TYPE OF ISSUE SHOULD NOT BE PASSED ON TO THE CONSUMER.  THE TOTAL COST OF THE REPAIR WAS APPROXIMATELY $1,200 WHICH IS MUCH CHEAPER THAN MANY OF THE WAR STORIES PUBLISHED IN-LINE..   *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10598740,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2014","dateComplaintFiled":"06/17/2014","vin":"2T2GK31U47C","components":"STRUCTURE","summary":"THE DASHBOARD ON THIS VEHICLE STARTED TO CRACK IN MULTIPLE SPOTS BEFORE OUR EYES. THE DASHBOARD IS NOW AN EYESORE.  THIS SHOULD NOT HAVE HAPPENED TO A LEXUS AND SHOULD BE REPLACED BY THE DEALER AT NO COST TO ME.  READING ALL THE INTERNET INFORMATION ON THIS, LEXUS IS WELL AWARE OF THIS PROBLEM AND REFUSES TO MAKE GOOD ON SHABBY WORKMANSHIP AND PARTS TO KEEP CUSTOMERS HAPPY.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10598264,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2014","dateComplaintFiled":"06/14/2014","vin":"2T2HK31U97C","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"THE EXTERIOR LIFT GATE BUTTON HAS BECOME A BLACK STICKY GOOEY MESS. IT IS CONCERNING THAT AN ELECTRICAL ISSUE COULD BE MELTING THE BLACK RUBBER BUTTON. FOUND MANY OTHER CASES OF THIS WITH LEXUS AND TOYOTA SIENNA'S ONLINE. HAS SOMETHING BEEN DONE ABOUT THIS OCCURRENCE?   *JS","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10595176,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2014","dateComplaintFiled":"05/30/2014","vin":"2T2HK31U37C","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STARTED MAKING A LOUD NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE VTI OIL HOSE HAD MELTED AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10585402,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2012","dateComplaintFiled":"04/28/2014","vin":"2T2GK31U37C","components":"UNKNOWN OR OTHER","summary":"DASHBOARD HAS SEVERE CRACKING ALL OVER THE ENTIRE DASHBOARD, ESPECIALLY OVER THE GLOVE BOX. I AM CONCERNED IF THE INTEGRITY OF THE AIRBAGS MIGHT BE AFFECTED DUE TO THIS CRACKING. THESE CRACKS ARE NOT THE RESULT OF HEAT, THEY ARE OBVIOUSLY A DEFECT IN THE PART WHICH LEXUS IS NOT TAKING RESPONSIBILITY FOR. BASED ON RESEARCH, I AM NOT THE ONLY LEXUS OWNER EXPERIENCING THIS PROBLEM.   *JS","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10583952,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2013","dateComplaintFiled":"04/21/2014","vin":"2T2GK31U47C","components":"STRUCTURE","summary":"THE DASHBOARD HAS CRACKS, IT BECOMES STICKY TO THE TOUCH AND THEN CRACKS APPEARS.  THOUGHT THIS WAS A PROBLEM WITH JUST MY CAR BUT AFTER SEARCHING ON THE INTERNET I LEARNED THAT THIS IS A PROBLEM WITH THE DASHBOARD ON THE LEXUS CAR.  IT ODD THAT IT STARTED CRACKING ABOVE THE AREA HERE THE AIRBAG IS, AT FIRST JUST ONE CRACK THEN MONTHS LATER MULTIPLE CRACKS TO THE POINT THEY HAVE JOINED TOGETHER AND NOW PIECES OF THE DASH IS FALLING OFF.  THIS CAR IS GARAGE KEPT, NEVER LEFT OUTSIDE IN THE SUN FOR ANY LENGTH OF TIME, SO SUN EXPOSURE IS NOT AN ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10576023,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2014","dateComplaintFiled":"03/31/2014","vin":"JTJHK31U772","components":"POWER TRAIN,ENGINE","summary":"OUR VEHICLE HAS ALWAYS BEEN SERVICED AT THE LOCAL LEXUS DEALERSHIP AND MAINTAINED IN EXCELLENT CONDITION. WITHOUT WARNING, ON 3/5/14, AS WE WERE EXITING THE FREEWAY, WE SMELLED A SLIGHT BURNING ODOR. THE OIL LIGHT THEN FLASHED INTERMITTENTLY. WE IMMEDIATELY TOOK THE VEHICLE TO THE LEXUS DEALERSHIP. WE WERE INFORMED THERE WAS ONLY 1 QUART OUT OF 6 QUARTS OF OIL REMAINING. THE RUBBER OIL COOLER LINES HAD EXPLODED, BUT WE WERE ASSURED THERE WAS NO DAMAGE TO THE ENGINE. THE COST OF REPAIR WAS $400+. 1 WEEK LATER, WE HEARD A CLICKING SOUND FROM THE ENGINE. THE DEALERSHIP ASKED IF WE COULD MAKE AN APPOINTMENT 5 DAYS LATER. WE INSISTED IT BE INSPECTED THAT DAY. 3 DAYS LATER WE HEARD BACK THAT THE ENGINE HAD SIGNIFICANT DAMAGE AS A RESULT OF THE RUBBER OIL COOLER LINES EXPLODING, AND THAT IT WOULD COST $2,800 TO DIAGNOSE, AND BETWEEN $3,800 TO $5,800 TO REPAIR. WE FILED A CLAIM WITH LEXUS CUSTOMER SERVICE DUE TO THE LOW MILES ON THE VEHICLE, EVEN THOUGH WE WERE TECHNICALLY OUT OF WARRANTY. THE DEALERSHIP APPARENTLY TOLD LEXUS CORPORATE THAT THE VEHICLE WOULD ACTUALLY COST $12,000 TO $14,000 TO REPAIR. THE BEST LEXUS CORPORATE OFFERED WAS REIMBURSEMENT FOR THE REPLACEMENT OF THE RUBBER OIL COOLER LINES.  THIS IS CONCERNING FOR A NUMBER OF REASONS. UPON DOING SOME RESEARCH ONLINE, THESE PARTICULAR OIL LINES MADE OF STEEL AND RUBBER HAVE FAILED FOR DOZENS UPON DOZENS OF LEXUS/TOYOTA CUSTOMERS. A VERY SIMILARLY DESIGNED RUBBER OIL LINE FOR THE VVT-I HAS ALREADY BEEN QUIETLY RECALLED BY LEXUS. LEXUS NO LONGER USES THESE MATERIALS FOR OIL LINES. WE EXPECTED OUR VEHICLE TO LAST WELL INTO 200,000 MILES, BUT THIS WAS SIMPLY UNACCEPTABLE. IN THE END, SINCE WE COULD NOT PAY FOR THE RIDICULOUS REPAIRS, WE ESSENTIALLY WERE FORCED TO TRADE IT IN FOR CASH FROM THE LEXUS DEALERSHIP. PLEASE MAKE LEXUS/TOYOTA DO A RECALL ON THESE PARTS BEFORE SOMEONE IS HURT OR KILLED.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10573208,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2014","dateComplaintFiled":"03/18/2014","vin":"2T2HK31U17C","components":"ELECTRICAL SYSTEM,ENGINE","summary":"LOST POWER ON HIGHWAY  MY RX350 (2007) LOST POWER GOING 65 MPH ON A HIGHWAY, AND BEGAN TO SLOW DOWN QUICKLY. WITH A TRUCK ON ONE SIDE AND ANOTHER BARRELING DOWN MY BEHIND, I TRIED TO ACCELERATE BUT THE VEHICLE BEGAN TO SHUDDER AND SHAKE VIOLENTLY! BY SOME MIRACLE, I MANAGED TO SWERVE TO THE SHOULDER ACROSS 2 LANES, AND AVOIDED GETTING HIT BY INCHES!     GOT THE VEHICLE TO THE LEXUS DEALER AND THEY FOUND OUT THAT IT WAS A PREMATURE IGNITION COIL FAILURE - THE VEHICLE HAS ONLY ABOUT 42000 MI ON IT. ASKED LEXUS CORPORATE TO:     1) DO A FULL INVESTIGATION SO AS TO PREVENT SIMILAR LIFE THREATENING SAFETY FAILURES, AND     2) REIMBURSE THE COST OF REPAIR AT A MINIMUM    LEXUS CUSTOMER SERVICE RESPONDED WITH A VERBAL OFFER TO BEAR 10% OF THE COST OF REPAIR - AND NO PROMISE OF ANY INVESTIGATION! TALK ABOUT ADDING INSULT TO INJURY. WE'D UNDERGONE A TRAUMATIC EVENT, ALMOST LOSING OUR LIVES - MY WIFE HAD STARTED SCREAMING ON THE SIDE OF THE HIGHWAY AND WOULD NOT GET BACK INTO THE VEHICLE! I REFUSED, OF COURSE, AND PAID THE ENTIRE (AND SUBSTANTIAL) BILL MYSELF.    I'D LIKE ALL READERS TO BE AWARE OF THE POWER FAILURE AND BE ESPECIALLY CAREFUL OUT ON THE HIGHWAY. ALSO BE AWARE THAT THE LEXUS PROMISE OF PERFECTION SEEMS TO BE MAINLY LIP SERVICE NOWADAYS - SAFETY APPARENTLY IS NOT IN THEIR DEFINITION OF 'PERFECTION'. TO SEE SUCH A SERIOUS INCIDENT BEING TREATED SO TRIVIALLY WAS TOTALLY AT ODDS WITH THE LEXUS MISSION AND THE LEXUS PROMISE TO ITS DRIVERS.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10553901,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2013","dateComplaintFiled":"11/26/2013","vin":"","components":"ENGINE","summary":"TRAVELING DOWN HIGHWAY AT 65 MPH. VEHICLE BEGAN LOSING POWER AND EVENTUALLY STALLED. CHECK ENGINE LIGHT CAME ON. VEHICLE WOULD NOT RESTART. VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHO DID NOTHING MORE THAN REMOVE EXHAUST MANIFOLD. INDEPENDENT SHOP MADE ME AWARE OF LEXUS BULLETIN REGARDING 2GR-FSE ENGINE AND SIMILAR SYMPTOMS. I REVIEWED BULLETIN AND VERIFIED SYMPTOMS WERE EFFECTIVELY IDENTICAL TO THOSE I EXPERIENCED. VEHICLE TOWED TO JACK SAFRO LEXUS OF BROOKFIELD, WI AND LEXUS CORPORATE WAS CONTACTED BY ME AT THAT TIME. THE ENGINE WAS REMOVED AND TWO OF THE THREE BOLTS HOLDING BANK ONE VVT IN PLACE HAD COME LOOSE AND WERE RESTING INSIDE THE CRANKCASE. THE THIRD BOLT WAS ~50% OUT WHEN IT SHEARED OFF AND VVT FAILURE CAUSED ENGINE FAILURE. LEXUS CORPORATE WAS ASKED BY ME REPEATEDLY TO CONDUCT AN INVESTIGATION WITH AN ENGINEER FAMILIAR TO THE SYSTEM AND TO EVALUATE THIS (2GR-FE) FOR POTENTIALLY THE SAME ROOT CAUSE AS THE ISSUE NOTED IN THE BULLETIN. LEXUS WAS MADE AWARE, UP TO THE EXECUTIVE LEVEL, THAT THE FAILURE MODE WAS VIRTUALLY IDENTICAL TO THAT DESCRIBED AND EVIDENCE OF FAILURE WAS REPEATEDLY OFFERED. LEXUS CORPORATE CONTINUES TO REFUSE TO INVESTIGATE THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10550254,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2013","dateComplaintFiled":"10/30/2013","vin":"2T2HK31U87C","components":"STEERING","summary":"POWER STEERING RACK LEAKING.  THIS IS A PROBLEM WITH ALL LEXUS RX MODELS 2007 AT LEAST.  THIS SHOULD BE REPAIRED UNDER MANUFACTURER WARRANTY DUE TO THE NUMBER OF REPORTS FOR THE SAME PROBLEM.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10548895,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2013","dateComplaintFiled":"10/22/2013","vin":"","components":"STEERING,ENGINE AND ENGINE COOLING","summary":"MY 2007 RX350 WAS IN FOR 50K MAINTENANCE SERVICE. I WAS INFORMED OF THE POWER STEERING OIL LEAKING. NO DROPPING OF OIL WAS NOTICED ON THE PARKING FLOOR AT MY HOME. TECHNICIAN INFORMED THAT THE OIL RESERVOIR WAS ALMOST EMPTY. I WAS ASKED TO REPLACE THE POWER STEERING RACK. I WAS TOLD BY THE LEXUS TECHNICIAN THAT ABOUT 30% OF RX-350 2006 SEEM TO HAVE THIS ISSUE WITHIN 5 YEARS OF IN SERVICE DATE AND TOYOTA/ LEXUS ID NOT PAY ANY CONCERN FOR THE SAFETY OF THE OWNERS. I CANNOT IMAGINE THAT I AM DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS RUNNING WITHOUT OIL IN THE POWER STEERING. PLEASE REVIEW AND ADVISE ALL OWNERS OF THIS FAILURE AND ENSURE LEXUS RECALLS AND FIX THIS ISSUE FOR ALL OWNERS.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10547756,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2013","dateComplaintFiled":"10/13/2013","vin":"2T2HK31U27C","components":"ENGINE","summary":"DRIVING ON THE HIGHWAY MY WIFE NOTICED A FILM ON THE BACK WINDOW AS WE WERE HEADED FROM ONALASKA WI TO EAU CLAIRE WI  ABOUT 20 MILES FROM EAU CLAIRE THE OIL LAMP STARTED TO FLICKER THEN CAME ON SOLID. WE ALSO HEARD A FLAPPING SOUND. WE WERE NOT SURE WHAT WAS GOING ON WE STOPPED AT A KWIK TRIP GAS STATION AND CHECKED THE OIL DIP STICK AND NOTICED NO OIL. ALSO CHECKED THE BACK OF THE CAR HAD OIL FILM  PURCHASED 4 QUARTS OF OIL AND DROVE TO THE NEAREST QUICK LUBE THEY DISCOVERED A SERIOUS LEAK COMING FROM A SMALL HOSE OFF THE OIL FILTER AREA  I AM CONCERNED WE MAY HAVE ENGINE DAMAGE.  WHY WERE WE NOT NOTIFIED BY LEXUS??  THANKS.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10541919,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2013","dateComplaintFiled":"09/04/2013","vin":"2T2HK31UX7C","components":"POWER TRAIN","summary":"TRANSMISSION STARTED TO SLIP ON MY LEXUS RX 2007 AWD WHILE ACCELERATING FROM 20 MPH. ENGINE REVS BUT THE CAR CANNOT SPEED UP. TRAFFIC BACKED UP BEHIND ME. FORTUNATELY, THE INCIDENT HAPPENED CLOSE TO OUR HOUSE. I COULD SLOWLY REACH HOME.  I HAD IT TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED THAT THE TRANSMISSION NEED TO BE REPLACED. I ALWAYS GO TO THE SAME DEALERSHIP FOR REGULAR MAINTENANCE. I HAVE ALL SERVICE RECORDS UP TO DATE.  I HAD THE AUTOMATIC TRANSMISSION FLUSH DONE AT 108,000 MILES. SINCE THEN, I RESEARCHED SEVERAL ONLINE FORUMS FOR SIMILAR ISSUE PERTAINING TO V6. *JB","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10536550,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2013","dateComplaintFiled":"08/21/2013","vin":"2T2HK31U77T","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A MECHANIC FOR A ROUTINE OIL CHANGE. THE CONTACT NOTICED OIL LEAKING FROM THE VEHICLE AFTERWARD. THE VEHICLE WAS TOWED BACK TO THE MECHANIC FOR INSPECTION WHERE IT WAS DETERMINED THAT THE ENGINE OIL COOLING HOSE WAS FRACTURE DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS REPAIRED. THE ENGINE COOLING HOSE WAS REPAIRED WITH A STEEL HOSE. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR, BECAUSE THE VEHICLE HAD EXCEEDED THE WARRANTY REPAIR MILEAGE. THE FAILURE AND CURRENT MILEAGE WAS 139,569.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10534446,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2013","dateComplaintFiled":"08/09/2013","vin":"2T2HK31U47C","components":"STEERING","summary":"MY RX350 WAS IN FOR 70K MAINTENANCE SERVICE. I WAS INFORMED OF THE POWER STEERING OIL LEAKING. NO OIL WAS NOTICED ON THE PARKING GARAGE IN OUR CONDO .  THE SERVICE TECHNICIAN SAID I SHOULD REPLACE THE POWER STEERING RACK AT A COST OF $1800.  HE SAID THE BOOT WAS STARTING TO LEAK BUT AT THIS POINT I  SAID I WOULD NOT REPLACE BUT MONITOR.  STILL EVALUATING THE POWER STEERING OIL RESERVE AND LOOKING AT OTHER OPTIONS FOR REPAIR.  $1800 IS WAY TOO MUCH TO REPLACE THIS AND BASED ON WHAT OTHERS ARE SAYING THIS IS HAPPENING TOO OFTEN ON THESE VEHICLES.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10534288,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2013","dateComplaintFiled":"08/08/2013","vin":"2T2GK31U57C","components":"AIR BAGS,STRUCTURE","summary":"THE COVERING ON MY PASSENGER AIR BAG IS FLAKING OFF AND DASHBOARD CRACKING CAUSING CONCERN OF PREMATURE DEPLOYMENT.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10532209,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2009","dateComplaintFiled":"07/28/2013","vin":"","components":"EXTERIOR LIGHTING","summary":"HEADLIGHT FILLS WITH CONDENSATION DIMMING LIGHT    DEALER STATES THIS HAPPENS AND DID NOTHING TO HELP EXCEPT WANT TO CHARGE 1700$ TO REPLACE UNIT.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10522827,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2013","dateComplaintFiled":"07/02/2013","vin":"2T2HK31U07C","components":"STEERING","summary":"MY RX350 WAS IN FOR 60K MAINTENANCE SERVICE. I WAS INFORMED OF THE POWER STEERING OIL LEAKING. NO DROPPING OF OIL WAS NOTICED ON THE PARKING FLOOR AT MY HOME. TECHNICIAN INFORMED THAT THE OIL RESERVOIR WAS ALMOST EMPTY. I HAD A PLATINUM WARRANTY THAT JUST EXPIRED AND WAS ASKED TO REPLACE THE POWER STEERING RACK AT MY COST OF $1800. I WAS TOLD BY THE LEXUS TECHNICIAN THAT ABOUT 30% OF RX-350 2006 SEEM TO HAVE THIS ISSUE WITHIN 5 YEARS OF IN SERVICE DATE AND TOYOTA/ LEXUS ID  NOT PAY ANY CONCERN FOR THE SAFETY OF THE OWNERS. I CANNOT IMAGINE THAT I AM DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS RUNNING WITHOUT OIL IN THE POWER STEERING. PLEASE REVIEW AND ADVISE ALL OWNERS OF THIS FAILURE AND ENSURE LEXUS RECALLS AND FIX THIS ISSUE FOR ALL OWNERS. THIS VEHICLE IS NOW IN ZIONSVILLE OF INDIANA.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10515938,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2013","dateComplaintFiled":"06/10/2013","vin":"2T2GK31U67C","components":"UNKNOWN OR OTHER,ENGINE","summary":"MY WIFE PARKED THE CAT IN GARAGE AROUND 8 PM 5/31/13.SHE CAME INSIDE THE HOUSE AND TOLD THERE IS SMELL OF TAR. I WENT AND SMELLED BUT DID NOT SEE ANYTHING. I THOUGHT SHE MUST HAVE DRIVEN OVER ASPHALT.  ON 6/1/13 I CAME BACK FROM WORKOUT AND DECIDED TO PUT THE CAR IN DRIVEWAY FOUND POOL OF FLUID ON FLOOR BELOW THE FRONT PASSENGER SIDE.  MOVED THE CAR AND CHECK WHAT IT IS, SMELL LIKE ENGINE OIL. I TOWED THE CAR TO PEP BOYS. AFTER EXAMINING THE CAR THEY FOUND OIL IS LEAKING UNDERNEATH OF ENGINE AND MENTIONED TO ME SOME KIND OF TUBE  IS LEAKING.  UNDERNEATH OF ENGINE BLOCK. THEY SUGGESTED TO TAKE TO A DEALER.  I TOWED THE CAR AGAIN TO REDLANDS TOYOTA, REDLANDS, CA 92373.  AFTER HEARING THE PROBLEM HE SAID IT IS SIMILAR TO A CAMRY  PROBLEM WHICH WAS RECALLED. HE MENTIONED THE V6 ENGINE OF LEXUS RX 350 AND CAMRY ARE SIMILAR. HE CHECKED LEXUS RECALL HISTORY, IT WAS NOT RECALLED   ON 6/3/13 HE CALLED ME AND INFORMED THAT VVTI OIL LINE HAVE A PINHOLE CAUSING OIL LEAK.   HE ALSO REPORTED AS A RESULT OF OIL LEAK DRIVE BELT IS ALL OILY  I HAD TO GO THRU HASSEL, LOSS OF TRANSPORTATION AND MENTAL AGONY NOT KNOWING WHAT HAPPENING  I DID RESEARCH AND FOUND RUBBER VVTI IS PRONE TO BE LEAK (2007-2011) AND. LEXUS RE[LACED THAT PIECE WITH METAL.  I CONTACTED LEXUS CUSTOMERS SERVICE, THEY WILL NOT ACCEPT TOYOTA'S FINDING. I HAD TO TAKE IT TO LEXUS DEALER.  WHAT A WASTE OF TIME, GAS, AND UNNECESSARY HASSEL.     .    .. .   *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10514056,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2012","dateComplaintFiled":"05/29/2013","vin":"LAUREN.H.DO","components":"AIR BAGS","summary":"THE AIRBAG LIGHT STARTED FLASHING.  I HAD IT LOOKED AT BY THE LEXUS DEALERSHIP.  I NEEDED TO REPLACE THE WHOLE AIRBAG IN THE DRIVER'S SEAT, AND MY CAR HAD NEVER BEEN IN AN ACCIDENT.  THEY SAID IT WASN'T SAFE TO DRIVE AND THE AIRBAG WOULD NOT DEPLOY IF I WERE IN AN ACCIDENT THE WAY IT WAS WHEN I BROUGHT IT IN.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10514061,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2013","dateComplaintFiled":"05/29/2013","vin":"2T2HK31U47C","components":"ELECTRICAL SYSTEM,ENGINE","summary":"CHECK ENGINE LIGHT CAME ON AND VSC OFF CAME ON WHILE DRIVING. VEHICLES VIBRATE VIOLENT SHORTLY AFTER. WAS DIAGNOSED BY LEXUS TECHNICIAN THAT IGNITION COIL #6 HAS FAILED.   *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10514064,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2013","dateComplaintFiled":"05/29/2013","vin":"2T2HK31U47C","components":"ENGINE","summary":"I OWN A 2007 LEXUS RX350. WHEN STARTING MY CAR, A GRINDING SOUND IS HEARD COMING FROM THE ENGINE EVERY 1 OUT OF 7 OR 8 TIMES.  THE PERFORMED A DIAGNOSTIC TEST, AND THE DEALER ADVISED THAT THE CAMSHAFT TOWER WOULD NEED REPLACING. APPARENTLY THIS IS A COMMON PROBLEM WITH THE YEAR, MAKE, AND MODEL. THE FAILURE MILEAGE WAS 89,000.  LEXUS SAID THEY WOULC COVER PARTS BUT NOT LABOR, LABOR IS 2/3 OF THE COST (TOTAL ESTIMATE $3800).  APPARENTLY THE CAR IS UNSAFE TO DRIVE AS IS.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10512013,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2013","dateComplaintFiled":"05/14/2013","vin":"2T2HK31U77C","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"HEADLAMP CONDENSATION MAKE LIGHT ON OFF. IT IS SAFETY CONCERN.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10511296,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2012","dateComplaintFiled":"05/09/2013","vin":"","components":"EXTERIOR LIGHTING","summary":"DRIVER SIDE HEADLAMP DEVELOPS CONDENSATION AND CAUSES HEADLAMP BULB TO BURN OUT.  COMMON PROBLEM APPARENTLY WITH RX 330S/350S & 400H.  LEXUS WILL NOT FIX IF IT IS OUT OF WARRANTY.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10505547,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2013","dateComplaintFiled":"04/03/2013","vin":"2T2HK31U37C","components":"STEERING","summary":"NOTICED ISSUE WITH POWER STEERING WHILE TURNING ON MY 2007 LEXUS RX-350. VEHICLE INSPECTED BY TECHNICIAN AND WAS INFORMED OF THE POWER STEERING FAILURE , OIL LEAK. NO DROPPING OF OIL WAS NOTICED ON THE PARKING FLOOR AT MY HOME. TECHNICIAN INFORMED THAT THE OIL RESERVOIR WAS ALMOST EMPTY AND THE OIL WAS COLLECTED IN A BOOT UNDER THE STEERING RACK. IF THE OIL DRIPPED ON THE FLOOR,  I COULD  HAVE NOTICED IT AND FIX THE ISSUE MUCH EARLIER.  LUCKILY I WAS NOT DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS? RUNNING WITHOUT OIL IN THE POWER STEERING? BASED ON MY DISCUSSION WITH LEXUS TECHNICIAN ONE IN EVERY THREE RX-350 2006 - 2008 SEEM TO HAVE THIS ISSUE WITHIN 5 YEARS OF IN SERVICE DATE AND TOYOTA/ LEXUS SEEM TO PAY NO CONCERN FOR THE SAFETY OF THE OWNERS. PLEASE REVIEW AND ADVISE ALL OWNERS OF THIS FAILURE AND ENSURE LEXUS RECALLS AND FIX THIS ISSUE FOR ALL OWNERS. THIS VEHICLE IS NOW IN TORONTO / CANADA.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10503265,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2013","dateComplaintFiled":"03/16/2013","vin":"2T2HK31U27C","components":"STEERING","summary":"DURING MY ANNUAL STATE VEHICLE INSPECTION CONDUCTED BY A LEXUS DEALERSHIP, SERVICE TECHNICIANS INDICATED THAT ONE OF THE BOOTS ON THE POWER STEERING RACK HAD A HOLE/TEAR AND WAS LEAKING POWER STEERING FLUID, AND THERE WAS AN ADDITIONAL LEAK FROM A SEAL IN THE POWER-STEERING GEAR ASSEMBLY. THE ESTIMATE AND FINAL COST TO REPLACE THE ENTIRE RACK AND PINION SYSTEM WAS $1600+, AND I FOUND MYSELF AT THE MERCY OF THE DEALERSHIP, WHO SAID I WOULD \"FAIL\" MY STATE INSPECTION IF I CHOSE NOT TO HAVE THEM MAKE THIS REPAIR. I HAVE SINCE READ ONLINE WHERE NUMEROUS OTHER RX350 AND RELATED LEXUS VEHICLE OWNERS HAVE EXPERIENCED THE SAME OR SIMILAR STEERING RACK FAILURES AND SEAL LEAKS, AND THERE APPEARS TO HAVE BEEN AT LEAST 1 LEXUS RECALL CAMPAIGN ON A NON-RX350 VEHICLE FOR THIS ISSUE. UNFORTUNATELY THIS WAS NOT A WARRANTY REPAIR FOR ME, AND SINCE MANY OTHER LEXUS VEHICLE OWNERS HAVE DOCUMENTED THIS SAME ISSUE (AND SERVICE TECHNICIANS ARE QUITE FAMILIAR WITH THE PROBLEM), IT WOULD SEEM THAT LEXUS WOULD TAKE THE HIGH ROAD AND COMMENCE A RECALL CAMPAIGN FOR VEHICLES ALREADY ON THE ROAD WITH THIS PROBLEM, AND WOULD CORRECT OR ELIMINATE THIS PROBLEM FOR FUTURE VEHICLES NOW THAT IT'S A KNOWN, DOCUMENTED ISSUE. UNFORTUNATELY LEXUS DOES NOT APPEAR WILLING/ABLE TO TAKE THE HIGH ROAD ON THIS ONE.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10499450,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2013","dateComplaintFiled":"02/20/2013","vin":"","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"MOISTURE IN HEADLIGHTS CAUSING SPREAD OUT LIGHT BEAM AND POSSIBLE RUST/SHORT CIRCUIT IN ELECTRICAL SYSTEM.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10493861,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2013","dateComplaintFiled":"01/16/2013","vin":"","components":"EXTERIOR LIGHTING","summary":"2007 LEXUS RX 350.  CONSUMER WRITES IN REGARDS TO DEFECTIVE HEADLIGHT ASSEMBLY IN VEHICLE.  *SMD  THE CONSUMER STATED A CLASS ACTION LAW SUIT WAS FILED, IN WHICH IT ALLEGED THAT TOYOTA KNEW OR SHOULD HAVE KNOWN THAT THE HEADLIGHT ASSEMBLIES IN THEIR VEHICLES CONTAINED NUMEROUS DISTINCT AND SERIOUS LATENT DESIGN AND/OR MANUFACTURING DEFECTS THAT CAUSED THEM TO BE HIGHLY PRONE TO CONDENSATION OR MOISTURE, BUT CONTINUED TO FAIL TO DO ANYTHING ABOUT IT. THE CONSUMER STATED THE FACT OF THE MATTER, WAS DEFECTIVE PARTS, INCLUDING DEFECTS IN THE HEADLAMP HOUSING, WATER AND MOISTURE WERE ABLE TO ENTER THE HEADLIGHT ASSEMBLY AND DAMAGE INTERIOR COMPONENTS, INCLUDING DAMAGING THE ELECTRICAL CONTROL UNTIL. WHICH HAS PROVEN TO LEAD TO SERIOUS SAFETY HAZARDS SUCH AS LOSS OF ILLUMINATION FROM ONE OR BOTH HEADLAMPS AT UNPREDICTABLE INTERVALS, EXPOSING DRIVERS AND THOSE WHO THEY SHARE THE ROAD WITH TO SIGNIFICANT AND UNREASONABLE DANGER, WHICH IS THE EXACT PROBLEM SHE EXPERIENCED WITH HER VEHICLE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10474477,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2012","dateComplaintFiled":"09/10/2012","vin":"","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT WHILE WASHING HIS VEHICLE, WATER MANAGED TO GET INTO THE LIGHT COVER. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10473383,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2012","dateComplaintFiled":"08/27/2012","vin":"2T2HK31U77C","components":"VEHICLE SPEED CONTROL","summary":"2007 LEXUS RX350. CONSUMER WRITES IN REGARDS TO FLOOR MAT RECALL *TGW  THE CONSUMER STATED HE COMPLIED WITH THE RECALL AND TOOK HIS VEHICLE TO THE DEALER. HOWEVER, WHEN HE RETURNED TO THE DEALER, HE DISCOVERED TWO HOLES WERE IN THE EXISTING CARPET AND NOTHING HAD BEEN REPLACED.  THE RECALL LETTER STATED THAT LEXUS WOULD REPLACE THE FLOOR CARPET COVER WITH A DIFFERENT ONE OF A DIFFERENT SHAPE AS WELL AS BOTH FORWARD AND REAR RETENTION CLIPS.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10472600,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2010","dateComplaintFiled":"08/27/2012","vin":"","components":"EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED. THE SEAL ON THE HEAD LIGHT WAS DAMAGED AND FROM RAIN WATER ENTERING THE HEAD LIGHT COVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE HEAD LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY HAD TO MAKE A DECISION ABOUT REPAIRING THE VEHICLE AGAIN. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10470445,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2012","dateComplaintFiled":"08/13/2012","vin":"2T2HK31U27C","components":"EXTERIOR LIGHTING,STRUCTURE,VEHICLE SPEED CONTROL","summary":"I PARKED MY CAR IN A PARKING SPOT TO DO SOME ERRANDS AND, BEFORE I COULD PUT THE CAR IN PARK AND TURN THE CAR OFF, THE CAR SHOT FORWARD AND WENT THROUGH SOME SHRUBS, ACROSS A WALKWAY, AND FINALLY RAN STRAIGHT INTO A BRICK WALL OF ONE OF THE STORES I WAS GOING TO.  SEVERAL BRICKS FELL OFF THE BUILDING AND , NEEDLESS TO SAY, I WAS AS SHAKEN UP AS THE BUILDING.  SINCE THERE IS A WIDE WALKWAY BETWEEN THE SHRUBS AND THE BUILDING, IF ANYONE HAD BEEN GOING TO OR FROM THE STORE, THAT PERSON OR PERSONS WOULD,IN ALL LIKELIHOOD, HAVE BEEN KILLED.  THERE WERE SEVERAL WITNESSES WHO SAW MY CAR PULL INTO THE SPACE,  COME TO  A  STOP, AND  THEN FLY ACROSS THE SHRUBS, SIDEWALK AND INTO THE BUILDING.   MY FOOT NEVER TOUCHED THE ACCELERATOR AT THE TIME OF THE INCIDENT AND, ACCORDING TO THE COMPANY THAT REPAIRED THE CAR, THERE WAS NO NEED TO ADJUST/REPLACE THE FLOORMAT OR THE ACCELERATOR OR THE BRAKES.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10466420,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2012","dateComplaintFiled":"07/18/2012","vin":"2T2GK31U77C","components":"ENGINE","summary":"WHILE DRIVING ON HIGHWAY ENGINE MOTOR OIL SUDDENLY LEAK (MASSIVE LEAK ALL OVER THE CAR UNDERNEATH AND BACK) AND PRODUCE BURNING SMOKE. DID NOT KNOW THIS HAPPEN(NO WARNING SIGNALS AT ALL) AND WIND BLOW THE SMOKE BACK SO THE DRIVER CAN'T SEE IT. THE MOTOR OIL WAS DOWN TO NOTHING AFTER BEEN TOLD BY OTHER DRIVER TO STOP THE CAR. TOW THE CAR TO LEXUS DEALER AND BEEN TOLD THE 'REAR MAIN SEAL AND FRONT TIMING COVER SEAL' BROKE. THE DEAL DID NOT SEE THE PROBLEM(REAR MAIN SEAL BROKE) BEFORE AND DON'T KNOW THE CAUSE. DID NOT SEE ANY OIL LEAK UNDERNEATH THE CAR OR ANY WARNING LIGHT FOR THE PAST 5 YEARS.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10462568,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2011","dateComplaintFiled":"06/21/2012","vin":"2T2HK31U17C","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I HAVE NOW HAD TO REPLACE 3 IGNITION COILS.  I ONLY HAVE THE PAPERWORK FOR 2 TIMES, BUT EACH TIME THE CAR BEGAN TO RUN ROUGH AND THE ENGINE WENT OFF AT STOPS, AND THE ELECTRICAL SYSTEM LIGHT WENT ON.  THE FIRST TIME THIS HAPPENED, WHICH I THINK WAS IN 2010, THE LEXUS TECHNICIAN SAID IT WAS A FLUKE.  THE SECOND TIME (ABOVE DATE), THE LEXUS TECHNICIAN SAID HE WAS BEGINNING TO SEE A LOT OF IGNITION COIL FAILURES.  THIS LAST TIME (TODAY), THE TECHNICIAN SAID REPLACING FAULTY IGNITION COILS IS NOW COMMON, AND JUST A PART OF MAINTENANCE.  HE ALSO SAID SOME PEOPLE WERE CHOOSING TO REPLACE ALL 6 OF THEM AT ONCE SO THAT THEY WOULDN'T BE STRANDED AT NIGHT OR ON THE ROAD, AND TO SAVE MONEY.  OBVIOUSLY, THERE'S A MAJOR PROBLEM WITH LEXUS RX350 IGNITION COILS.  *TT","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10462402,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2012","dateComplaintFiled":"06/20/2012","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"DRIVING HOME FROM WORK LATE AT NIGHT MY CAR STARTED TO MAKE SOUNDS IT SMELLED LIKE RUBBER BURNING. MY DISPLAY PANEL SHOWED NO TROUBLE LIGHTS WERE ON.  I KNEW I HAD JUST HAD THE OIL CHANGED THE OIL LIGHT WAS NOT ON. I AM A 61 YEAR OLD WOMAN ON A DARK BACK ROAD WITH NO LIGHTS OR CARS AROUND ME I WAS NOT STOPPING. AFTER DRIVING 10 MILES FINALLY I WAS A BLOCK FROM HOME NOW THE OIL LIGHT COMES ON. MY HUSBAND CHECKED THE OIL AND SAW THAT THE OIL STICK WAS DRY. I CALLED WHERE I HAD MY OIL CHANGED AND EXPLAINED AND THEY SAID TO HAVE THE CAR TOWED TO THEM. ONCE THEY CHECKED IT OUT HE CALLED AND SAID MY OIL COOLER HOSE BLEW APART HE SAID THEY SEE THIS ALOT IN 2007 LEXUS RX 350 AND I SHOULD CALL MY DEALER. I CALLED THE LEXUS SERVICE DEALER THE SERVICE GUY SAID IT WAS UNDER WARRANTY. I ASKED IF MY MOTOR WAS RUINED WILL LEXUS FIX IT HE SAID YES TOYOTA WOULD HAVE TO EAT THE COST. I HAD THE CAR TOWED TO LEXUS I GOT A CALL FROM THE LEXUS SERVICE DEPT HE SAID IT WAS NOT UNDER WARRANTY. HE SAID I WOULD HAVE TO PAY ALMOST 600.00 TO HAVE A NEW HOSE INSTALLED. I WENT OFF ON HIM. MY CAR HAS 75000.00 MILES I HAVE OWNED CARS WITH 115+ MILES AND NEVER HAD A OIL HOSE GO BAD. THE SCARY THING IS THERE IS NO WARNING WHEN THIS HOSE BLOWS.  THE DASH BOARD PANEL LIGHTS SHOULD INDICATE THERE IS A PROBLEM SERVICE IS NEEDED SOMETHING! FOR THE HOSE TO BLOW APART IN JUST A SECOND LIKE IT DID THE HOSE HAS A DEFAULT. TOYOTA HAS KNOWN ABOUT THIS PROBLEM AND REFUSES TO DO A RECALL AT THIS TIME. WE NEED TO HAVE A CLASS ACTION LAW SUIT. THIS IS SO DANGEROUS WHY IS TOYOTA NOT TAKING CARE OF THIS PROBLEM THEY WAIT UNTIL DEATHS OCCUR.    *JS","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10458211,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2012","dateComplaintFiled":"05/12/2012","vin":"","components":"ENGINE","summary":"CHECK ENGINE LIGHT CAME ON AND VSC OFF CAME ON WHILE DRIVING. THIS IS THE SECOND TINE IN 2 MONTHS. VEHICLES VIBRATE VIOLENT SHORTLY AFTER. WAS DIAGNOSED BY QUALIFY TECHNICIAN THAT IGNITION COIL #6 HAS FAILED. THIS IS SIMILAR TO PREVIOUS CHECK ENGINE LIGHT ON PROBLEM 2 MONTHS AGO WHEN IGNITION COIL #4 FAILED.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10457924,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2012","dateComplaintFiled":"05/09/2012","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE ENGINE OIL WAS SPILLING ALL OVER THE ENGINE AND UNDER THE BOTTOM OF THE VEHICLE. THE CHECK ENGINE LIGHT WAS ILLUMINATED DUE TO ALL OF THE ENGINE OIL LEAKING. THERE WAS A RUBBER HOSE THAT WAS FOUND TO BE FRACTURED AND LEAKING. THE VEHICLE WAS TOWED TO THE  DEALER WHO ADVISED THAT THEY WOULD REPAIR THE FAILURE BUT THE PARTS WOULD TAKE NINE DAYS TO ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 71,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10457491,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2012","dateComplaintFiled":"05/04/2012","vin":"2T2GK31U57C","components":"ENGINE AND ENGINE COOLING","summary":"ON APRIL 23, WHILE DRIVING HOME THROUGH MY NEIGHBORHOOD THOUGHT I HEARD A KNOCKING NOISE IN MY ENGINE.  NEXT MORNING DROVE ABOUT A MILE FROM THE HOUSE AND KNOCKING NOISE STARTED AGAIN.  TOOK VEHICLE TO MECHANIC AND AFTER INSPECTION FOUND THAT MOST OF MY OIL HAD LEAKED OUT BECAUSE THE OIL COOLER HOSE ASSEMBLY/GASKET BLEW OUT.  TOWED CAR TO STERLING MCCALL LEXUS BECAUSE OUR MECHANIC SAID THERE WAS A RECALL.  AT STERLING THEY SAID THE RECALL WAS FOR THE OTHER SIDE OIL COOLER HOSE ASSEMBLY/GASKET WHICH THEY REPLACED.  SO, THEY WANTED TO CHARGE ME $643 TO FIX THE IDENTICAL HOSE PARTS THAT WERE RECALLED ON THE OTHER SIDE.  TOWING TO STERLING $168.  TOWING BACK TO MY MECHANIC $86. - CHARGED DOUBLE AT STERLING FOR TOWING.  OUR MECHANIC DID WORK FOR ABOUT HALF OF WHAT STERLING WANTED.      PLEASE RECALL THE LEFT AND RIGHT SIDE OIL COOLER HOSES.  THEY ARE IDENTICAL AND BOTH WILL BLOW OUT CAUSING MAJOR ENGINE DAMAGE.  I WOULD LIKE TO BE REIMBURSED FOR THE WORK DONE - PLEASE RECALL!  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10455209,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2012","dateComplaintFiled":"04/13/2012","vin":"2T2HK31UX7C","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED. AS A RESULT, SHE CRASHED AGAINST A WALL. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 56,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10427752,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2011","dateComplaintFiled":"09/28/2011","vin":"2T2HK31U97C","components":"EXTERIOR LIGHTING","summary":"I WENT TO FOR ROUTINE MAINTENANCE AND THEY TOLD ME I NEEDED SOME BULBS REPLACED.  I AGREED TO PAY FOR THE BULB REPLACEMENT.  ABOUT 2 WEEKS LATER, I NOTICED CONDENSATION IN THE HEADLIGHT.  I WENT BACK TO AND INDICATED THAT THERE HAD NOT BEEN A PROBLEM WITH MY HEADLIGHT UNTIL AFTER THEY REPLACED THE BULB.  THEY STATED THEY DID NOT CAUSE THIS AND THAT \"THIS CONDENSATION PROBLEM JUST SOMETIMES HAPPENS WITH THE RX'S.  WATER LEAKS INTO THE HEADLIGHT ASSEMBLY\".  SINCE IT APPEARS THAT LEXUS KNOWS THIS, THEY SHOULD FIX IT OR HAVE A RECALL. STATED THAT IT WOULD BE \"VERY EXPENSIVE\" TO HAVE THE LIGHT FIXED.  I WAS THOROUGHLY ANNOYED WITH THEM, (ESPECIALLY SINCE I BELIEVE THAT THEY DID INDEED CAUSE THE ISSUE), SO I INSTEAD WENT TO ).  TOLD ME THAT MY CAR WAS OUT OF WARRANTY, SO IT WOULD COST $2,200 TO FIX THE LIGHT.  WHAT?!  I ASKED WHY IT WAS GOING TO BE SO RIDICULOUSLY EXPENSIVE.  THEY STATED BECAUSE THEY HAVE TO TAKE THE ENTIRE LIGHT HOUSING OUT AND WILL NEED TO REMOVE PART OF THE BUMPER TO DO THIS AND REPLACE SOME KIND OF COMPUTER CHIP.  NOW MY LIGHT IS ALMOST BURNED OUT FROM THE MOISTURE, SO I HAVE NO CHOICE BUT TO EVENTUALLY PAY AND GET IT REPLACED.  (I KNOW NOTHING ABOUT CARS OR I'D TRY TO DO IT MYSELF, BUT I DON'T WANT TO CAUSE ANY ADDITIONAL ISSUES).  SINCE LEXUS KNOWS ABOUT THIS PROBLEM (BOTH LEXUS SERVICE STATIONS STATED \"THIS IS JUST SOMETHING THAT HAPPENS WITH THE RX\"), THEY SHOULD CREATE A FIX FOR THIS, RECALL IT, OR AT LEAST MAKE THE REPLACEMENT COST LESS EXPENSIVE.  I HAVE OWNED 3 LEXUS VEHICLES, BUT BECAUSE OF THIS ISSUES, THIS MAY BE MY FINAL LEXUS!  EXTRAORDINARILY ANNOYED ABOUT THIS!!!  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)  *TT","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10421528,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2011","dateComplaintFiled":"08/25/2011","vin":"2T2HK31U07C","components":"ENGINE AND ENGINE COOLING","summary":"LEXUS RX 350S HAVE DEFECTIVE IGNITION COIL PACKS. THEY ARE FAILING LIKE BAD LIGHT BULBS. WHEN ONE FAILS THE VSC AND \"CHECK ENGINE\" LIGHTS COME ON; DRIVE TOO FAR AND THE ENGINE STARTS TO SHAKE SO VIOLENTLY YOU SIMPLY CAN NOT DRIVE. TWO OF THE SIX IN MY CAR HAVE FAILED SO FAR. I AM TOLD TOYOTA USED THE SAME ENGINE IN THEIR '07 AVALONS WITH THE SAME RESULTS. THEY NEED TO RECALL AND REPLACE ALL OF THEM.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10397091,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2010","dateComplaintFiled":"04/22/2011","vin":"2T2GK31U47C","components":"VISIBILITY","summary":"AIR CONDITIONING AND VENTILATION SYSTEM BLOWS PLASTIC DUST PARTICLES FROM DE FROSTER VENTS.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10396503,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2011","dateComplaintFiled":"04/15/2011","vin":"2T2GK31UX7C","components":"EXTERIOR LIGHTING","summary":"DRIVERS SIDE HEADLAMP LENS DEVELOPS CONDENSATION ON THE INSIDE OF THE LENS. THE AMOUNT OF CONDENSATION IS INCREASING DAILY AND CANNOT BE DRIED OUT. THIS ADVERSELY AFFECTS THE REFRACTION OF THE HEADLAMP BEAM WHICH IS BOTH DANGEROUS FOR THE DRIVER AND ONCOMING TRAFFIC.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10396502,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2009","dateComplaintFiled":"04/14/2011","vin":"2T2GK31UX7C","components":"ELECTRICAL SYSTEM","summary":"ALL THE DASHBOARD INSTRUMENT WARNING LIGHTS COME ON AND STAY ON UNTIL THE ENGINE/IGNITION KEY IS TURNED-OFF. NO APPARENT MECHANICAL OR ELECTRICAL FAILURE AS INDICATED BY ALL THE DASH WARNING LIGHTS.  THE SUDDEN APPEARANCE OF THE ENTIRE DASH WARNING LIGHT SYSTEM ENERGIZING IS UNNERVING TO SAY THE LEAST. THIS HAS BEEN AN ONGOING MALFUNCTION THAT THE DEALER CANNOT LOCATE OR REPRODUCE. THE MOST RECENT OCCURRENCE WAS ON APRIL 7TH AND AGAIN ON APRIL 11TH, BOTH WHILE THE CAR WAS IN MOTION AND STAYED ON UNTIL THE ENGINE WAS SHUTDOWN. THE LIGHTS DID NOT COME ON AFTER A RESTART. THE REPEATING OCCURRENCE RENDERS THE WARNING SYSTEM TOTALLY INEFFECTIVE, IN THE EVENT OF A REAL MECHANICAL OR ELECTRICAL FAILURE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10393676,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2011","dateComplaintFiled":"03/30/2011","vin":"JTJHK31U172","components":"TIRES","summary":"THE TIRE PRESSURE MONITOR SYSTEM ON MY 2007 LEXUS RX350 IS ON ALL THE TIME CAN'T BE RESET. STILL ONLY HAD 29K MILE ON THE ORIGINAL TIRES. I KNOW TOYOTA WAS RECALL SOME SUV FOR THE SAME PROBLEM BUT, MY LEXUS IS NOT ON THE LIST.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10383273,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2011","dateComplaintFiled":"02/18/2011","vin":"","components":"EXTERIOR LIGHTING","summary":"MY LEXUS 2007 RX 350 HAS HEAVY WATER CONDENSATION IN THE HEADLIGHTS IN THE DRIVER SIDE OF THE VEHICLE  THAT IS CAUSING MY HEADLIGHTS TO FLICKER AND SHUT OFF. REPEATED CALLS TO LEXUS CUSTOMER CARE HAS NOT RESULTED IN ANYTHING. I TOOK THE VEHICLE TO THE DEALER AND GOT THEIR VEHICLE INSPECTOR TO INSPECT AND GOT A DETAILED REPORT ENDORSING MY COMPLAINT THAT IT IS THE PROBLEM WITH THE LEXUS HEADLIGHT DESIGN THAT ALLOWS HEAVY WATER CONDENSATION CAUSING MY HEADLIGHTS TO BLOW UP.  VERY FRUSTRATED WITH THE WAY LEXUS PEOPLE ARE BEHAVING AND THIS IS NOT WHAT YOU EXPECT AFTER YOU BUY AN EXPENSIVE VEHICLE.  THIS PROBLEM OF THEIRS IS DIRECTLY PUTTING ME AND OTHER FELLOW MOTORISTS UNDER RISK. *LN","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10377872,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/13/2011","dateComplaintFiled":"01/19/2011","vin":"2T2HK31U47C","components":"UNKNOWN OR OTHER","summary":"I HAD PUSHED THE BUTTON TO OPEN THE REAR DOOR   ON THE UNIT.  I BEGAN LOADING ITEMS IN THE REAR WHEN THE DOOR CAME DOWN STRIKING ME IN THE HEAD.  THE DOOR CONTINUED TO LOWER AFTER HITTING ME  THE DOOR HAS OPENED BY THE BUTTON AND THEN CLOSED BY ITSELF ON PREVIOUS OCCASIONS.  NO ONE WAS INJURED FROM PREVIOUS CLOSINGS.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10375778,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2010","dateComplaintFiled":"01/05/2011","vin":"2T2GK31U17C","components":"VEHICLE SPEED CONTROL","summary":"AT APPROX. 8:05 AM ON THURSDAY, DECEMBER 2ND I WAS STOPPED BEHIND A SCHOOL BUS THAT WAS PICKING UP CHILDREN AT THE INTERSECTION (1-2) MIN WAIT) I GAVE THE CAR ENOUGH GAS TO MAKE THE RIGHT HAND TURN ONTO CROCKERS LAKE BLVD.  WHICH IS ONLY APPROX. 150-200 FT IN LENGTH. I ESTIMATE THE SPEED WAS BETWEEN 10-15 MPH WHEN I BEGAN BRAKING TO MAKE THE LEFT HAND TURN INTO THE CITATION CLUB APARTMENTS WHEN I NOTICED THE VEHICLE WAS NOT SLOWING.  I PRESSED THE BRAKE PEDAL HARDER AND THE CAR CONTINUED TO PULL AGAINST THE BRAKES.  AS I APPROACHED THE END OF CROOKERS LAKE BLVD I HAD BOTH FEET ON THE BRAKES AND THE CAR WAS SLOWING, HOWEVER THE ENGINE WAS \"SCREAMING\" AND THE TACHOMETER WAS APPROACHING TO \"RED-LINE\".  I MANAGED TO MAKE THE LEFT HAND TURN AND AS THE CAR SLOWED I SHIFTED IT INTO PARK TO STOP IT. THE ENGINE WAS SCREAMING SO I TURNED THE IGNITION TO OFF POSITION.  I ATTEMPTED TO RESTART THE VEHICLE AND IT IMMEDIATELY RED-LINED AGAIN; I IMMEDIATELY TURNED OFF THE CAR.  UPDATED 03/11/11","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10373625,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2009","dateComplaintFiled":"12/31/2010","vin":"2T2HK31U27C","components":"VISIBILITY","summary":"FOR THE LAST 3 YEARS OUR VEHICLE HAS BEEN EMITTING WHITE POWDER FROM THE INTERIOR VENTS.  IT IS VERY NOTICEABLE AS THE POWDER SETTLES ALL OVER THE DASH BOARD AND BECOMING PROGRESSIVELY WORSE EACH YEAR.  WE LIVE IN FLORIDA AND ONLY NOTICE THIS PROBLEM DURING THE WINTER WHEN THE HEATER IS USED.  WE ARE WORRIED OF THIS POWDER BEING POTENTIALLY HAZARDOUS TO OUR HEALTH AS WE BREATH IT IN.  I HAVE HEARD OTHER OWNERS OF LEXUS RX 350 WITH SIMILAR ISSUES.  THE DEALERS FAIL TO ACKNOWLEDGE THE DEFECT AND POTENTIAL HAZARD. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10366745,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2010","dateComplaintFiled":"11/18/2010","vin":"2T2HK31UX7C","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL*THE CONTACT OWNS 2007 LEXUS RX 350. WHILE THE CONTACT DROVE  APPROXIMATELY 20 MPH, IN ORDER TO PREVENT A CRASH WITH THE VEHICLE IN  FRONT OF HER SHE APPLIED THE BRAKES AND THE VEHICLE DID NOT STOP CAUSING A CRASH TO OCCUR. THERE WERE NO INJURIES OR POLICE REPORT FILED. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER OR A LOCAL MECHANIC TO BE REPAIRED.  THE FAILURE MILEAGE WAS APPROXIMATELY 43,400.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10365472,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/03/2006","dateComplaintFiled":"11/12/2010","vin":"2T2HK31U17C","components":"UNKNOWN OR OTHER","summary":"TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT SHE NOTICED A STRANGE ODOR THAT MADE HER SICK. THE DEALER SPRAYED THE VEHICLE WITH A COSMOLINE SPRAY (WHICH THE CONTACT STATED WAS TOXIC). THE DEALER ALSO TRIED A CLEANING SPRAY WHICH DID NOT REMEDY THE PROBLEM. THE CONTACT STATED THAT THE ODOR WORSENED AND CAUSED LONG-TERM HEALTH PROBLEMS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 14.   UPDATED 2/15/2011  UPDATED 11/30/2011 *LN","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10364050,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/01/2010","dateComplaintFiled":"11/04/2010","vin":"2T2GK31U97C","components":"SERVICE BRAKES, HYDRAULIC,AIR BAGS","summary":"TL*THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING 45 MPH ON A CURVED RAMP WHEN THE CONTACT APPLIED THE BRAKES THEY FAILED CAUSING HER TO LOSE CONTROL OF THE VEHICLE CRASHING INTO A RAMP WALL AND THE VEHICLE ROLLED OVER. THE DRIVERS SIDE FRONT AIR BAG DIDN'T DEPLOY. THE CONTACT RECEIVED INJURIES TO THE FACE, MOUTH, AND BODY. THE INVESTIGATOR FOUND THE RIGHT FRONT ROTORS FRACTURED. NEVADA STATE POLICE REPORT NHP0705110020 WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 10,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10362966,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2010","dateComplaintFiled":"10/29/2010","vin":"2T2HK31U77C","components":"ENGINE AND ENGINE COOLING","summary":"THE OIL COOLER HOSE BURST WITHOUT WARNING, SPEWING OIL ALL OVER THE ROAD AND IN OUR DRIVEWAY AND GARAGE. IN ADDITION TO A SAFETY HAZARD, THIS IS AN ENVIRONMENTAL PROBLEM. THE CAR IS A 2007 LEXUS RX350. THE HOSE WAS REPLACED BY THE DEALER UNDER A \"CAMPAIGN,\" BUT NO PRIOR NOTICE OF THE PROBLEM WAS ISSUED. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10354124,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2010","dateComplaintFiled":"09/07/2010","vin":"2T2HK31U87C","components":"ENGINE AND ENGINE COOLING","summary":"I HAVE 2007 LEXUS RX 350, WHILE I WAS DRIVING THE CAR ON SEPTEMBER 5, 2010, MY A/C LIGHT STARTED BLINKING AND THEN GAVE ME \"CHECK AIR CONDITION\" SIGN. START TO SMELL GAS/OIL SMELL AND ALSO SAW SOME SMOKE FROM THE ENGINE. I PULLED OVER AND SAW OIL LEAKING BY THE FRONT PASSENGER TIRE SIDE. OPENED MY HOOK AND CHECK FOR OIL LEVEL AND I WAS ALMOST OUT OF OIL. I FIGURED MY OIL MIGHT BE LEAKING FOR A WHILE AND WHEN I GOT BACK HOME I REALIZED THERE WAS SOME OIL IN MY DRIVEWAY AS WELL. SO I THINK THIS PROBLEM STARTED A DAY AGO.  I ADDED 3 QUARTS AND DROVE THE CAR BACK HOME (ABOUT 4 MILES). SINCE I HAD ADDED ADDITIONAL OIL, IT HAD MORE OIL TO LEAK OUT. WHICH MADE MY DRIVEWAY COVERED WITH MORE OIL.  I HAVE NOT HAD ANY KIND OF ACCIDENT ON THIS CAR AND HAVE DONE MY OIL CHANGE VERY REGULARLY  WHILE I WAS BROWSING THIS ISSUE ONLINE, I REALIZED THERE ARE NUMBER OF PEOPLE WHO HAVE REPORT SAME PROBLEM FOR SAME MODEL OF LEXUS ON DIFFERENT FORMS AND BLOGS.   IT IS MY REQUEST FOR YOU TO LOOK INTO THIS AND SEE IF THIS IS MANUFACTURES ISSUES. THIS SITUATION IS VERY HAZARDOUS AND UNSAFE FOR THE VEHICLE TO DRIVE. I WOULD APPRECIATE YOUR HELP ON THIS. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10352088,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2007","dateComplaintFiled":"08/26/2010","vin":"2T2HK31U67C","components":"STEERING,SUSPENSION,VISIBILITY,AIR BAGS,SEAT BELTS,LATCHES/LOCKS/LINKAGES,TIRES,SEATS","summary":"2007 RX 350. CONSUMER STATES PROBLEMS WITH INSTALLATION OF RUNNING BOARDS ON VEHICLE *TGW  THE DEALER WAS UNABLE TO PRODUCE THE RUNNING BOARDS AFTER EIGHT MONTHS OF THE CONSUMER MAKING CALLS TO THEM.  IN JULY 2007, THE CONSUMER BEGAN EXPERIENCING PROBLEMS WITH THE HAZARD LIGHTS AND SENSORS. ON SEVERAL INSTANCES, THE TIRE LIGHT WOULD ILLUMINATE.  THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND A NAIL IN ONE OF THE TIRES WHICH CAUSED THE HAZARD SENSOR TO ACTIVATE. IN OCTOBER 2007, THE REAR PASSENGER WINDOW WOULD NOT ROLL UP AT TIMES. ADDITIONALLY, THE TIRE HAZARD SENSOR ALSO CONTINUED TO EXHIBIT PROBLEMS. THE DEALER WAS UNABLE TO REPLICATE THE WINDOW MALFUNCTION AND THE TIRE SENSOR WAS RESET. IN LATE DECEMBER 2007, THE CONSUMER BEGAN EXPERIENCING PROBLEMS WITH THE AIR BAGS AND SENSORS. THE DEALER RESET THE AIR BAG SENSOR.  SHORTLY THEREAFTER, THE CONSUMER CONTINUED TO EXPERIENCE THE SAME AIR BAG MALFUNCTION. UPON INSPECTION OF THE VEHICLE, IT WAS DETERMINED THAT THE ENTIRE AIR BAG SYSTEM HAD SHUT DOWN AND WAS INOPERABLE.  OVER THE COURSE OF THE NEXT SEVEN MONTHS, SHE CONTINUED TO EXPERIENCE ISSUES WITH THE TIRE HAZARD SENSORS  AND WAS FREQUENTLY UNABLE TO USE THE AUTOMATIC SEAT ADJUST FEATURE ON THE DRIVER'S SIDE. PASSENGERS ALSO COMPLAINED THAT THEY COULD NOT ADJUST THE SEAT AND THAT THE SEAT BELT FELT TIGHT AND WOULD NOT EXTEND OUTWARD. THE DEALER SATED THE SEAT BELT WAS CAUGHT IN THE PASSENGER SEAT TRACK, WHICH CAUSED THE MALFUNCTION OF THE PASSENGER SEAT AND SEAT BELT.   SEVERAL MONTHS LATER, THE CONSUMER COMPLAINED OF STEERING PROBLEMS, BUT THE DEALER WAS UNABLE TO FIND A PROBLEM. THE CONSUMER STATED SHE CONTINUED TO HAVE PROBLEMS WITH AIR BAG LIGHT. IN JULY 2009, THE CONSUMER BEGAN EXPERIENCING PROBLEMS WITH THE REMOTE LOCK AND DOOR LOCKS. CURRENTLY, THE PASSENGER DOOR ONLY LOCKS MANUALLY.  THE PROBLEMS WITH THE PASSENGER SEAT AND SEAT BELT WAS NEVER CORRECTED. IN ADDITION, THE REAR OF THE TRUCK WAS MAKING A RATTLING NOISE. *JB","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10348266,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2010","dateComplaintFiled":"08/09/2010","vin":"2T2HK31UX7C","components":"SUSPENSION","summary":"LEXUS 2007 RX350 CAN SUDDENLY VIBRATE AT A SPEED OF 55 MPH OR HIGHER. THE VIBRATION CAN UNEXPECTEDLY START ANY TIME, FIRST STARTING AT BRAKE PEDAL AND THEN THE WHOLE VEHICLE BODY. THE VIBRATION CANNOT BE STOPPED WITHOUT PRESSING THE BRAKE PEDAL A FEW TIMES. THIS WILL CREATE A SAFETY PROBLEM AND CAN CAUSE AN ACCIDENT IN HIGHWAY.  I TOOK THE VEHICLE TO A LEXUS DEALERSHIP FOUR TIMES AND THEY FAILED TO IDENTIFY THE CAUSE AND FIX THE PROBLEM. I ALSO WROTE TO THE LEXUS COMPANY FOR HELP, AND THE COMPANY ONLY SUGGESTED TO GET SERVICE AT DEALERSHIP. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10342546,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2010","dateComplaintFiled":"07/11/2010","vin":"2T2GK31UX7C","components":"ELECTRICAL SYSTEM","summary":"IDIOT/TROUBLE LIGHTS ALL COME ON INTERMITTENTLY WHILE DRIVING; NO APPARENT AFFECT OR IMPACT ON OPERATION OF VEHICLE; OTHER THAN THE ANXIETY CREATED BY THE SUDDEN APPEARANCE OF ALL THE DASH TROUBLE LIGHTS COMING ON ALL AT ONCE, FOR NO APPARENT REASON. THIS CONTINUES TO OCCUR INTERMITTENTLY WHILE THE VEHICLE IS MOVING. AFTER SHUT DOWN AND RESTARTING, THE TROUBLE LIGHTS RETURN TO NORMAL \"ALL-OFF\" STATUS. THIS HAS BEEN OCCURRING FOR THE LAST TWO (2) YEARS.  I HAVE DISCUSSED THE CONDITION WITH TWO DIFFERENT DEALERS (COCONUT CREEK, FL AND GREENVILLE, SC), BUT THEY CANNOT DUPLICATE THE CONDITION. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10332206,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2010","dateComplaintFiled":"05/25/2010","vin":"2T2HK31U37C","components":"STEERING","summary":"I HAVE A 2007 LEXUS RX350 AND WHEN I MAKE A RIGHT HAND TURN, THE STEERING WHEEL DOES NOT COME BACK TO CENTER AND CONTINUES TO PULL RIGHT UNLESS I PULL THE STEERING WHEEL BACK MYSELF.  THE FIRST TIME IT HAPPENED I WAS TRAVELING A SLOW SPEED AND ALMOST DROVE OFF THE ROAD SINCE IT CAUGHT ME OFF GUARD.  THE PROBLEM HAS CONTINUED AT VARIOUS SPEEDS.  I BROUGHT THE CAR IN TO MY LEXUS DEALER LAST WEEK AND THEY REPLACED THE STEERING SYSTEM AND CHARGED ME NEARLY $2000.  I HAVE NOT EXPERIENCED THE ISSUE SINCE LEXUS REPLACED THE STEERING RACK.  THE ISSUE SOUNDS IDENTICAL TO A RECALL I HEARD ABOUT TODAY ON THEIR 2009-10 LS 460, LS 460 L AND LS 600H L MODELS. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10323110,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2008","dateComplaintFiled":"04/05/2010","vin":"JTJGK31U470","components":"VEHICLE SPEED CONTROL","summary":"2007 LEXUS RX350. CONSUMER STATES STUCK ACCELERATOR AND  RUN AWAY CAR CAUSED AN ACCIDENT.  *TGW  THE CONSUMER WAS INVOLVED IN TWO ACCIDENTS. THE SECOND ACCIDENT WAS A SIMPLE REAR END COLLISION. HOWEVER, AFTER BEING HIT, THE VEHICLE ACCELERATED AND THE CONSUMER HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO MAKE IT COME TO A STOP. *JB","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10321086,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2009","dateComplaintFiled":"03/19/2010","vin":"2T2HK31U77C","components":"ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM","summary":"WHEN DRIVING IN SNOW AND ICE UP HILL AND TURNING, THE BACK WHEELS CONSISTENTLY LOSE POWER AND MY CAR STARTS ROLLING BACKWARDS DOWN MY DRIVEWAY.  MY DRIVEWAY IS STEEP AND WHEN ROLLING BACKWARDS DOWN A RIGHT HAND TURN THE CAR IS MOSTLY OUT OF CONTROL.   THERE IS NO WAY (ACCORDING TO THE LEXUS DEALERSHIP) TO TURN OFF THE SYSTEM THAT CAUSES THIS.  (NEW MODELS DO HAVE A CUT OFF).  STARTED IN EARLY DEC. AND HAPPENED MOST OF THE WINTER. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10319648,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2008","dateComplaintFiled":"03/15/2010","vin":"2T2GK31U27C","components":"VEHICLE SPEED CONTROL","summary":"MY 2007 LEXUS RX 350 WILL OCCASIONALLY SLOW DOWN AND FEEL AS IF IT IS GOING TO SHUT OFF WHEN I PRESS THE GAS.  IT WILL THEN SUDDENLY ACCELERATE AND JOLT CAUSING ME TO DEPRESS THE BRAKES IN ORDER TO SLOW DOWN.  I HAVE ADVISED LEXUS OF THE PROBLEM AND MUST BRING IT IN FOR SERVICE.  THIS HAS BEEN HAPPENING SINCE I PURCHASED THE CAR IN 2008. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10318935,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2010","dateComplaintFiled":"03/11/2010","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"THIS COMPLAINT IS REGARDING THE VVT-I OIL HOSE ON A 2007 LEXUS RX350. EITHER THE CURRENT RUBBER HOSE OR THE \"IMPROVED\" RUBBER HOSE WITH LEXUS' SERVICE CAMPAIGN (9LH) DOESN'T ADDRESS THE SAFETY CONCERN ABOUT THIS HOSE. THIS HOSE ROUTES A HIGH PRESSURE FLOW OF HOT ENGINE OIL OUTSIDE THE ENGINE BLOCK. RUBBER DETERIORATES OVER TIME AND MILES AND CAN UNEXPECTEDLY BREAK OR RUPTURE CAUSING ENGINE OIL TO RAPIDLY DRAIN FROM THE ENGINE. DESPITE DENIALS BY TOYOTA/LEXUS, THIS IS IN FACT A SAFETY ISSUE BECAUSE RUPTURED OIL LINES CAN AND HAVE CAUSE ACCIDENTS AND FIRES WHEN SEIZED ENGINES AND/OR OIL SOAKED TIRES AND/OR BRAKE PADS CAUSE LOSS OF VEHICLE CONTROL AND/OR MOTORISTS TO BECOME STRANDED (POSSIBLY OUT OF CELL PHONE RANGE). I HAVE CONTACTED LEXUS TO PUT THE CORRECT FIX OF ALL METAL OIL LINE WHICH IT BEGAN INSTALLING IN TOYOTA/LEXUS VEHICLES MANUFACTURED DURING APRIL 2008 AND LEXUS REFUSED TO DO SO. I STRONG URGE NHTSA TO INITIATE AN INVESTIGATION ON THIS ISSUE DUE TO THE SAFETY CONCERN. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10317763,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2010","dateComplaintFiled":"03/08/2010","vin":"2T2GK31U47C","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WAS BROKEN AND WOULD ROCK BACK AND FORTH WHILE DRIVING. THE DEALER INSPECTED THE VEHICLE AND ADVISED THE FAILURE WAS NOT A SAFETY CONCERN. HE STATED THE LOWER SEAT FRAME HAD BROKEN AND THE ENTIRE SEAT WOULD NEED TO BE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THERE WAS ONLY A TECHNICAL SERVICE BULLETIN AVAILABLE FOR THE SEAT FAILURE AND THEY WOULD TAKE NO LIABILITY. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 130,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10317351,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2007","dateComplaintFiled":"03/06/2010","vin":"2T2GK31U27C","components":"VEHICLE SPEED CONTROL","summary":"RANDOM ACCELERATION! MY RX 350 LEXUS WAS RETURNED TO THE DEALER FOR REPAIR LESS THAN A MONTH AFTER I PURCHASED IT FOR RANDOM ACCELERATION. I EXPLAINED THAT ALTHOUGH I AM NOT ACCELERATING MY VEHICLE ACCELERATES RAPIDLY AND LUNGES FORWARD. I HAVE TO TAKE MY FOOT OF THE GAS IMMEDIATELY AND APPLY THE BRAKE. SOMETIMES IT HAPPENS 3/4 TIMES A DAY AND SOMETIMES NOT FOR A WEEK, THUS THE TERM RANDOM. I HAVE BROUGHT IT IN TO PARK PLACE LEXUS AND CALLED NUMEROUS TIMES. THEY DRIVE IT A FEW MILES AND TELL ME NOTHING IS WRONG. I EVEN PLEADED WITH THE OWNER OF PARK PLACE, CHRIS BRUNNER TO KEEP MY CAR AND DRIVE IT UNTIL  HE EXPERIENCED THE RANDOM ACCELERATION, HE REFUSED AND TOLD ME TO CALL LEXUS HEADQUARTERS.  I DID CALL AND WAS ON HOLD FOR 38 MINUTES.  LAUREN SHIELDS OF LEXUS ALSO TOLD ME NOTHING COULD BE DONE.  I THINK MR. AL SMITH, THE VP OF CUSTOMER SATISFACTION SHOULD MONITOR HOW GOOD CUSTOMERS AND REPEAT BUYERS WITH SERIOUS VEHICLE PROBLEMS ARE HANDLED. I AM NOW AT 52,000 MILES AND PAST WARRANTY, (I THINK THIS WAS THEIR PLAN- TO DANCE AROUND THE PROBLEM UNTIL MY WARRANTY RAN OUT)  I WORRY IF I WILL BE ABLE TO STOP MY VEHICLE THE NEXT TIME THIS HAPPENS.  THE RANDOM ACCELERATION STARTED IMMEDIATELY AFTER PURCHASE AND IT WAS PRIOR TO ANY RECALLS, ANY TV NEWS CASTS OR NEWSPAPER ARTICLES.  WE HAVE 2 HIGHLANDERS, AND THIS IS MY 4TH LEXUS, WE ARE GOOD CUSTOMERS AND NOTHING HAS BEEN DONE.  I THINK THE RANDOM ACCELERATION IS A PROBLEM FOR MANY MORE VEHICLES THAN THEY HAVE RECALLED! *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10316432,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2007","dateComplaintFiled":"03/03/2010","vin":"JTJGK31U670","components":"VEHICLE SPEED CONTROL","summary":"RE:  2007 LEXUS  RX350.  RESPONSE TIME FROM GAS PEDAL ACTION TO CAR RESPONDING IS SLOW (ABOUT 2-3 SEC.)  I NEVER KNOW WHEN THE CAR IS GOING TO START/STOP MOVING.  THE START DELAY IS CONSTANT.  ACCELERATION REDUCTION IS ALSO 2-3 SEC. AND  INFREQUENT.  THE MOST RECENT PROLONGED ACCELERATION EVENT IS DOCUMENTED IN YOUR APPROXIMATE INCIDENT DATE SPACES.    IF I NEED TO TRY TO GET OUT OF ANOTHER DRIVERS PATH AND STEP ON THE GAS IN ORDER TO \"MOVE\",  THE REAR END SQUEALS AND CONTROL IS SACRIFICED. TWO DIFFERENT  LEXUS DEALERS HAVE SEEMED UNCONCERNED AND HAVE NOT EVEN DOCUMENTED MY COMPLAINTS. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10313567,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2008","dateComplaintFiled":"02/24/2010","vin":"2T2HK31U17C","components":"VEHICLE SPEED CONTROL","summary":"UNEXPECTED ACCELERATION     IT HAS HAPPENED WITH TWO DIFFERENT DRIVERS. ONCE WHEN IN \"PARK\" AND ONCE WHILE ON THE HIGHWAY. NO DAMAGE OR INJURIES OCCURRED. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10310929,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2009","dateComplaintFiled":"02/16/2010","vin":"","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350.  THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 20-30 MPH ON NORMAL ROAD CONDITIONS; APPROACHING A TRAFFIC STOP SIGNAL. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL.  SUDDENLY, THE VEHICLE BEGAN TO LUNGE FORWARD AND UNINTENDED ACCELERATION OCCURRED.  THE VEHICLE FAILED TO SLOW DOWN.  THE DRIVER PLACED THE GEAR SHIFTER INTO \"NEUTRAL\" POSITION.  THE VEHICLE CAME TO A COMPLETE STOP.  THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION.  THE VEHICLE WAS NOT INSPECTED BY A MECHANIC.  THE MANUFACTURERER WAS NOTIFIED OF THE MALFUNCTIONS.  THE FAILURE MILEAGE WAS 35,000.  THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10310162,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2010","dateComplaintFiled":"02/13/2010","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS; HOWEVR, IMMEDIATELY AFTER APPROACHING A TRAFFIC SIGNAL HE HAD TO ENGAGE THE BRAKES WITH AGGRESSIVE FORCE SEVERAL TIMES.  THE VEHICLE FAILED TO SLOW DOWN AND REAR ENDED THE PROCEEDING VEHICLE. THE POLICE WAS CALLED TO THE SCENE. THERE WERE NO INJURIES OR DAMAGES TO THE VEHICLE.  THE VEHICLE WAS DRIVEN WITH CAUTION TO THE RESIDENCE AND TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN REFUSED TO INSPECT THE VEHICLE AND INFORMED HIM THAT THE MANUFACTURERS ENGINEER WOULD PERFORM AN INVESTIGATION.  THE MALFUNCTION HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 57,000.  THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10304766,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2009","dateComplaintFiled":"02/03/2010","vin":"2T2HK31U47C","components":"VISIBILITY","summary":"WE LEASED A 2007 LEXUS RX350 IN JANUARY 2007.  SINCE MAY OF 2009, MY WIFE HAS BEEN FEELING SICK EACH TIME SHE WAS IN THIS CAR.  SHE HAS DEVELOPED PROGRESSIVE WORSENING SYMPTOMS OF DIFFICULTY OF BREATHING AND SWALLOWING WITH DRYNESS SENSATION IN HER THROAT AND CHEST, THROAT PAIN AND PAIN IN HER CHEST IN THE TRACHEAL AND BOTH BRONCHUS DISTRIBUTION.  WE NOTICED A LARGE AMOUNT OF WHITE DUST CAME OUT OF THE AC/HEAT VENT IN OCTOBER.  MY WIFE WAS SEEN BY A PULMONOLOGIST IN DECEMBER, 2009.  HER SYMPTOMS WAS RELATED TO THE REPEATED INHALING OF THE WHITE DUST EMITTED FROM THE AC/HEAT VENT OF THE RX350 EACH TIME SHE WAS IN THIS CAR.  SHE DEVELOPED SEVERE PERMANENT INJURY TO HER LUNG FROM REPEATED INHALING THE WHITE DUST.  WE TOLD THIS PROBLEM TO THE DEALER IN DECEMBER, 11, 2009.  DEALER REPLACED THE EVAPORATOR SYSTEM IN DECEMBER 18, 2009.  BUT, IT WAS TOO LATE.  MY WIFE HAS ALREADY SUFFERED PERMANENT INJURY TO HER LUNG.  EVEN THE EVAPORATOR WAS REPLACED, THERE WAS STILL SOME WHITE DUST COMING OUT OF THE VENT, JUST NOT AS MUCH AS BEFORE THE REPAIR.  I INFORMED THE LEXUS DEALER IN ENGLEWOOD, NEW JERSEY.  THE DEALER ADVISOR TOLD ME JUST TO BLOW IT OFF.    WE SEARCHED THE INTERNET AND FOUND OUT THIS IS NOT AN ISOLATED EVENT.  LOTS OF PEOPLE HAS/HAD THE SAME PROBLEM WITH THE WHITE DUST.  SOME OF THEM (EVEN A THREE YEAR OLD CHILD) ALSO DEVELOPED HEALTH PROBLEMS.  LEXUS ADMITTED THE WHITE DUST WAS FROM THE CORROSION OF THE COATING MATERIAL INSIDE THE AC/HEAT VENT SYSTEM.  THIS IS A HEALTH SAFETY ISSUE.  AS A PHYSICIAN OF MYSELF, I BELIEVE LEXUS HAS THE RESPONSIBILITY TO INFORM THE PUBLIC.  LEXUS KNEW THIS PROBLEM AS EARLY AS JUNE OF 2007.  LEXUS HAS ALREADY REPLACED EVAPORATORS IN MANY CARS IN 2007-2008.  WHY LEXUS DID NOT WARN OR INFORM THE PUBLIC AT THAT TIME?  LEXUS SHOULD WARN ITS CUSTOMERS OR DO A RECALL FOR THE DEFECTIVE AC/HEAT VENT SYSTEM. *TR  UPDATED IVOQ 06/08/10","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10303946,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2010","dateComplaintFiled":"02/02/2010","vin":"2T2HK31UX7C","components":"FUEL SYSTEM, GASOLINE","summary":"SINCE PURCHASING MY 2007 RX350 LEXUS, I HAVE HAD MULTIPLE INSTANCES WHERE , UPON ATTEMPTING TO ACCELERATE WITH FOOT ON GAS PEDAL, THERE IS A HESITATION, FOLLOWED BY A LURCH/AND OR UNCONTROLLED ACCELERATION. THESE EPISODES HAVE ONLY LASTED A FEW SECONDS, AND HAVE SEEM TO REMEDY BY REMOVING FOOT FROM GAS PEDAL , OR APPLYING PRESSURE TO GAS PEDAL. ALTHOUGH, I HAVE NOT HAD A SITUATION WHERE THE CAR IS \"OUT OF CONTROL\" AND HAVE NOT HAD ANY ACCIDENT, THESE EPISODES ARE SCARY. I REPORTED THIS BEHAVIOR TO MY LEXUS DEALER WITHIN A FEW WEEKS OF OWNERSHIP. THEY TESTED IT AND DEEMED THE CAR SAFE TO DRIVE. IT IS NOT MY EXPERIENCE THAT THESE INSTANCES ARE CAUSED BY THE PEDAL GETTING CAUGHT ON THE CARPET, OR BY A \"STICKY\" PEDAL AS DESCRIBED BY THE DEALERSHIP ON MODELS CURRENTLY RECALLED. I HAVE NOTIFIED MY DEALER , AGAIN , OF THE SITUATION IN HOPES THAT THIS WILL GAIN WIDER ATTENTION, AND TOYOTA WILL MAKE THE REPAIRS NEEDED TO REMEDY THE PROBLEM. I AM PERSONALLY AWARE OF AT LEAST ON FATALITY OF SOMEONE DRIVING THE EXACT SAME MODEL AS MY CAR. I DO NOT WANT TO WIND UP LIKE HIM. PLEASE INVESTIGATE THIS SITUATION FURTHER. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10298927,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2010","dateComplaintFiled":"01/10/2010","vin":"2T2GK31U77C","components":"STRUCTURE,VEHICLE SPEED CONTROL","summary":"LEXUS RX350 AUTO-ACCELERATION.  WHILE PULLING INTO A PARKING SPOT (AT A SLOW SPEED) IN A PARKING STRUCTURE, THE ENGINE, WITHOUT PRESSURE ON THE GAS PEDAL, SUDDENLY REVED UP TO HIGH SPEED AND ACCELERATED INTO THE WIRE RETAINING CABLED AND WALL OF THE STRUCTURE.  THE DISTANCED TRAVELED WAS LESS THAN 10 FEET BEFORE THE CAR WAS STOPPED BY THE RETAINING CABLES AND THE WALL.  THE FRONT END OF THE CAR AND THE STRUCTURE WERE DAMAGED.  THE IMPACT WAS SEVERE ENOUGH TO BREAK 5 OF THE 7 CABLES.  THE AIRBAGS DID NOT DEPLOY. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10297294,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"04/17/2007","dateComplaintFiled":"12/29/2009","vin":"2T2GK31U97C","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2007 LEXUS RX350.  WHILE DRIVING BETWEEN 35-40 MPH SHE EXPERIENCED UNINTENDED VEHICLE ACCELERATION. CONSEQUENTLY SHE REAR-ENDED THE PROCEEDING VEHICLE. BOTH DRIVERS OF EACH VEHICLE RECEIVED BRUISES FROM THE IMPACT.  A POLICE REPORT WAS AVAILABLE.  THE VEHICLE RECEIVED $13,000 WORTH OF DAMAGES. A REPRESENTATIVE FROM THE MANUFACTURER WAS SENT TO INSPECT HER VEHICLE. THE INSPECTOR COULD NOT LOCATE A DEFECT IN HER VEHICLE.  THE FAILURE MILEAGE WAS 12,179.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10293655,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2009","dateComplaintFiled":"11/26/2009","vin":"2T2GK31U27C","components":"FUEL SYSTEM, OTHER","summary":"LEXUS RX 350 COMPLAINT.  I HAVE 2007 RX350 THAT HAS` SUDDEN ACCELERATION. I TOOK IT TO THE DEALER AND THEY SAID IT WAS DUE TO FUEL INJECTION HOSE. . THERE STILL SEEMS TO BE OCCASIONAL ACCELERATION. WHY AREN'T THE RX 350'S BEING RECALLED ALSO. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10293296,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2009","dateComplaintFiled":"11/23/2009","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"I WAS DRIVING DOWN THE STREET AND MY CAR STARTED MAKING A TICKING NOISE.  IT GOT LOUDER AND WOULD BARELY ACCELERATE.  IT SMELLED LIKE IT WAS BURNING AND IT WAS SMOKING.  ONCE I GOT IT TO THE MECHANIC, HE SAID MY OIL LINE BURST AND I ALL THE OIL GUSHED OUT.  HE SAID HE HAS SEEN THIS PROBLEM MANY TIMES BEFORE. LEXUS SAID THEY HAVE NOT HEARD OF THIS ISSUE, EVEN THOUGH WHEN MY MECHANIC CALLED THEY HAD OVER 200 OF THESE PARTS IN STOCK! *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10290756,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2008","dateComplaintFiled":"11/03/2009","vin":"2T2HK31U67C","components":"VEHICLE SPEED CONTROL","summary":"I DRIVE A 2007 LEXUS RX 350 WHICH WAS PURCHASED AND I HAVE NOTICED THAT PERIODICALLY IT SURGES FORWARD WHEN MY FOOT IS ON THE BRAKES.  IT HAPPENS A LOT EVEN IN SLOW TRAFFIC.  I FIRST NOTICED IT WHEN BACKING OUT OF MY DRIVEWAY A FEW TIMES.  AT THAT TIME I GOT SO FRIGHTENED THAT I HAD TO CHECK IF I MADE A MISTAKE AND PRESSED THE BRAKES INSTEAD, BUT MY FOOT WAS DEFINITELY IN THE BRAKES.  I TRAVEL ON AN EXPRESSWAY TO GET TO WORK IN THE MORNINGS AND QUITE A FEW TIMES I NOTICE THE SURGE, BUT USUALLY I AM DRIVING SLOWLY.  IN GENERAL I'M NOT A FAST DRIVER.  I MENTIONED IT TO THE SERVICER OF MY CAR, THEY DRIVE IT AND INDICATES THAT THEY DID NOT FIND A PROBLEM.  IT DOES NOT HAPPEN ALL THE TIME, ONLY PERIODICALLY.  IT IS VERY FRIGHTENING BECAUSE IT IS SO UNPREDICTABLE. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10289197,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2009","dateComplaintFiled":"10/20/2009","vin":"","components":"VEHICLE SPEED CONTROL","summary":"2007LEXUS 350 RX -AT LEAST 3 TIMES IT HAS ENGAGED IN SUDDEN ACCELERATION. THE DEALER TOLD ME THEY COULD FIND NOTHING WRONG. NOW I FIND THAT IT IS A COMMON OCCURRENCE. PLEASE REGISTER MY NAME TO THOSE HAVING HAD SAFETY PROBLEMS. THERE HAS BEEN NO ACCIDENT (YET)!  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10286055,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2009","dateComplaintFiled":"10/02/2009","vin":"2T2HK31UX7C","components":"VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE FLOOR MATS HAVE A TENDENCY TO MAKE CONTACT WITH THE ACCELERATOR PEDAL. THE MALFUNCTION OCCURRED AT A CAR WAS AND THE CONTACT WAS FORCED TO SHUT THE ENGINE OFF AND REMOVE THE FLOOR MATS. THE FAILURE MILEAGE WAS 75,000.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10284463,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2009","dateComplaintFiled":"09/17/2009","vin":"2T2GK31U67C","components":"ELECTRICAL SYSTEM","summary":"OUR TWO 2007 LEXUS RX-350 (AND ALL MODELS 2004-2009) HAVE ELECTROMAGNETIC FIELD NEAR THE DASHBOARD OF APPROXIMATELY 100 MILLIGUASS.  THIS IS CAUSING OUR KNEES AND HAND CELLS TO DEGENERATE AS LEXUS HAS NOT DONE ADEQUATE JOB OF PROVIDING FARADAY CAGE OR SHIELDING FROM EMF.  THIS READING OF 100 MILLIGUASS IS WHAT YOU FIND UNDER HIGH VOLTAGE TRANSMISSION LINES AND STUDIES HAVE LINKED 2 TO 3 MILLIGUASS TO CHILDHOOD LEUKEMIA, CANCER, HEADACHES OR CELL DENERATION.  I CONTACTED LEXUS CUSTOMER SERVICE BUT THEY BRUSHED OFF OUR SAFETY CONCERN, SAYING MOST HOUSEHOLD APPLIANCES PRODUCE EMF.  FOR REFERENCE, 2010 LEXUS RX-350 OR CURRENT MODEL ES-350S HAVE 15 TO 20 MILLIGUASS.  THEREFORE LEXUS HAS TECHNOLOGY TO SHIELD BUT HAS DONE INADEQUATE JOB OF SHIELDING 2004-2009 LEXUS RX-350 BU ISSUING A RECALL.  WE ARE VERY CONCERNED ABOUT THIS HEALTH AND SAFETY ISSUE AND NEED HELP FROM NHTSA AS YOU ARE THE ONLY ENTITY THAT CARES. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10282693,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2009","dateComplaintFiled":"09/02/2009","vin":"2T2HK31U37C","components":"ENGINE AND ENGINE COOLING","summary":"THE ENGINE IN MY 2007 LEXUS RX-350 BEGAN MAKING A LOUD NOISE AND EVENTUALLY STOPPED.  FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL AND THERE WAS NO FIRE, BUT THE RESULT COULD HAVE BEEN VERY DIFFERENT HAD THE EVENT HAPPENED ON THE FREEWAY RATHER THAN ON A SURFACE STREET SINCE STEERING AND STOPPING THE VEHICLE WAS EXTREMELY DIFFICULT WHEN THE ENGINE DIED.  WHEN I STOPPED, OIL WAS DRIPPING OUT ONTO THE GROUND. AFTER TAKING THE VEHICLE TO WESTSIDE LEXUS IN HOUSTON, IT WAS DISCOVERED THAT A RUBBER HOSE ON THE OIL PIPE SUB ASSEMBLY (PART NO. LE15707-31030, I BELIEVE) HAD FAILED, CAUSING THE CRANKCASE OIL TO SPRAY OUT OVER THE ENGINE AND  FIREWALL.  THANKFULLY, THERE WAS NO FIRE--THIS TIME!  FAILURE OF THE HOSE AND LOSS OF THE CRANKCASE OIL CAUSED A NUMBER OF CATASTROPHIC FAILURES TO OCCUR.  FIRST, SINCE THE CAMSHAFT OR SOME OTHER VALVE TRAIN COMPONENT WAS SEIZING UP, THE TIMING CHAIN JUMPED TIME FROM ONE OF THE SPROCKETS, CAUSING AT LEAST TWO OF THE INTAKE VALVES TO BE STRUCK BY THE PISTONS,  THIS NECESSITATED REPLACEMENT OF OVER $2750 WORTH OF PARTS UNDER WARRANTY, INCLUDING THE ALTERNATOR WHICH WAS APPARENTLY DIRECTLY HIT WITH A SPRAY OF OIL.  I ASKED THAT THE ENGINE BE REPLACED, BUT WESTSIDE LEXUS REFUSED, SAYING THERE WOULD BE NO REDUCTION IN ENGINE LONGEVITY DUE TO LOSS OF THE ENGINE OIL.  THERE WAS NO OIL SHOWING ON THE DIPSTICK WHEN IT WAS CHECKED AFTER THE INCIDENT, BUT THE SERVICE TECHNICIAN, MR. TAM, REPORTED THAT THERE WAS AN ESTIMATED 2 QUARTS REMAINING IN THE CRANKCASE WHEN HE DRAINED IT AND THAT HE DIDN'T EXPECT \"BOTTOM END\" DAMAGE TO THE MAIN BEARINGS, CRANKSHAFT, AND CONNECTING RODS.  I DON'T KNOW WHETHER THIS IS TRUE OR NOT, BUT I AM CONCERNED THAT SOMETHING LIKE THIS COULD HAPPEN WITH CATASTROPHIC RESULTS. THE SERVICE MANAGER, MR. MICHAEL LORCH, INDICATED THAT LEXUS HAD EXPERIENCED SIMILAR PROBLEMS ON OTHER VEHICLES AND THAT THE PART HAS BEEN REDESIGNED, BUT NO FORMAL RECALL HAS BEEN UNDERTAKEN.  WHY ISN'T THE HOSE METAL BRAID INSTEAD OF RUBBER? *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10269883,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2009","dateComplaintFiled":"05/25/2009","vin":"2T2HK31U17C","components":"VISIBILITY","summary":"I HAVE A LEXUS 2007 MODEL RX 350.  WHEN DRIVING WITH THE WINDOWS UP AND WITH THE HVAC SET ON RECIRCULATION, THERE WILL BE A PRONOUNCED SMELL OF SULFUR DIOXIDE WITHIN THE CABIN.  THIS SMELL CAN OCCUR WHEN WE ARE DRIVING ALONE ON A HIGHWAY WITH NO OTHER CARS WITHIN 20 MILES.  WHEN I COMPLAIN TO THE DEALER, ALL I GET IS A PRINTOUT WITH THE OFFICIAL LEXUS POSITION THAT THE SULFUR DIOXIDE SMELL EMANATING FROM THE TAILPIPE IS NORMAL.  OF COURSE THAT IS NORMAL, IT IS COMING FROM THE CATALYTIC CONVERTER.  WHAT IS NOT NORMAL IS THAT IT IS PENETRATING THE CABIN WITH ALL OF THE WINDOWS UP.  IF SULFUR DIOXIDE IS COMING INTO THE AFT AIR VENTILATION PORTS, SO IS CARBON MONOXIDE.  THE DEALER REFUSES TO INVESTIGATE THIS PROBLEM OR TO ESCALATE THE ISSUE UP TO THE MANUFACTURER, TOYOTA, FOR INVESTIGATION AND CORRECTION.  ACCORDING TO THE SERVICE ADVISORS, THEY ARE RECEIVING THIS COMPLAINT FROM A LARGE NUMBER OF OWNERS, BUT NO ONE IN THE DEALER'S OR THE MANUFACTURER'S ORGANIZATION HAVE GRASPED THE SIGNIFICANCE OF THE ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10270270,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"05/19/2009","vin":"JTJHK31U872","components":"SUSPENSION,AIR BAGS,STRUCTURE","summary":"2007 LEXUS RX350. LTR REGARDING A DEFECT HE HAS IN HIS CAR THAT HE BELIEVES CAME FROM THE FACTORY; HE BELIEVES THE CAR IS NOT SAFE TO DRIVE.  *NJ  THE CONSUMER STATED THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING, THERE WERE LARGE GAPS AT THE RIGHT SIDE BODY SEAMS, FRONT FENDER  HEADLIGHT AND RIGHT SIDE DOOR AREA. THE LEFT HINGE ON THE HOOD WAS OFF. THE AIR BAG LIGHT ILLUMINATED*JB","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10267859,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2009","dateComplaintFiled":"05/06/2009","vin":"2T2GK31U17C","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"I PURCHASED MY LEXUS RX 350 DEC 2006. I HAVE 35, 500 MILES ON MY CAR.  MY CAR IS USED FOR PERSONAL USAGE.  MY TRANSMISSION WAS RECENTLY REPLACED MARCH 2009. NOW I RECENTLY HAD ENGINE FAILURE ONE MONTH AFTER TRANSMISSION FAILURE. TO MAKE MATTERS WORSE, I WAS INFORMED THAT MY TRANSMISSION IS LEAKING. THIS PROBLEM WAS DISCOVERED AFTER ENGINE FAILURE AND REPLACEMENT TRANSMISSION. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10218688,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2007","dateComplaintFiled":"02/20/2008","vin":"2T2HK31U77C","components":"SERVICE BRAKES, HYDRAULIC,POWER TRAIN,AIR BAGS","summary":"AFTER TAKING MY WIFE TO WORK ON A RAINY DAY IN HER 2007 LEXUS RX350, I STOPPED IN OUR DRIVEWAY, WHICH IS ON AN INCLINE, TO WORK ON THE WINDSHIELD WIPERS TO TRY TO SET THEM TO THE \"AUTOMATIC\" MODE. SUDDENLY, THE CAR LURCHED FORWARD AND WENT THROUGH THE OPEN GARAGE DOOR, THROUGH THE GARAGE, THROUGH THE BACK WALL OF THE GARAGE, AND FINALLY CAME TO A STOP CLOSE TO THE BACK WALL OF THE FAMILY ROOM. I TRIED TO STOP THE CAR WITH THE BRAKES, BUT I COULD NOT. I TRIED THREE TIMES UNSUCCESSFULLY. THE AIR BAGS DID NOT DEPLOY. LUCKILY , I WAS NOT HURT, BUT THE BACK WALL OF THE GARAGE AND ITEMS ALONG THE BACK WALL WERE DEMOLISHED AS WELL AS ITEMS IN THE FAMILY ROOM.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10216724,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2007","dateComplaintFiled":"02/01/2008","vin":"JTJHK31UX72","components":"EXTERIOR LIGHTING","summary":"VEHICLE BACK UP LIGHTS DO NOT PROVIDE ADEQUATE LIGHTING TO SAFELY BACK UP IN AN UNLIGHTED SITUATION.  THE CONDITION IS WORSE WHEN SNOW, RAIN OR FOG IS IN EXISTENCE AND IS TOTALLY UNSAFE.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10193735,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/25/2007","dateComplaintFiled":"06/19/2007","vin":"2T2HK31U47C","components":"VEHICLE SPEED CONTROL","summary":"SUDDEN ACCELERATION RESULTING IN A CRASH.  *AK","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10187666,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/31/2006","dateComplaintFiled":"04/12/2007","vin":"2T2HK31U57C","components":"AIR BAGS","summary":"TL *- THE CONTACT OWNS A 2007 LEXUS 350.   WHILE DRIVING 40 MPH THE VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE, WHICH CAUSED THE VEHICLE TO SLIDE INTO A TELEPHONE POLE HEAD ON.  THE FRONT END DAMAGE AMOUNTED TO  $22,190.  UPON IMPACT, THE AIR BAGS DID NOT DEPLOY.  THE DRIVER WAS BELTED.  THE VEHICLE WAS TOWED AND HAD BEEN REPAIRED.  THE DRIVER SUSTAINED INJURIES.  THE MANUFACTURER STATED  THAT THE AIR BAGS DID NOT DEPLOY BECAUSE THE CONTACT WAS BELTED , AND BECAUSE THE IMPACT OF THE CRASH WAS NOT HARD ENOUGH.   THE FAILURE MILEAGE WAS 10,000, AND THE CURRENT MILEAGE WAS 10,700. THE CONTACT HAD  A POLICE REPORT.*AK","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10187371,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2007","dateComplaintFiled":"04/09/2007","vin":"2T2GK31U27C","components":"EXTERIOR LIGHTING","summary":"THE BACKUP LIGHTS  ON THE  NEW 2007 LEXUS RX350 BACKUP LIGHTS ARE  SO DIM THAT ONE CANNOT  SEE WHEN BACKING UP.  THEY ARE LENS AND DO NOT HAVE BULBS. I TOOK THE CAR TO THE DEALERSHIP ,AND THEY SAID THEY HAVE HAD OTHER COMPLAINTS OF THE SAME NATURE, BUT THAT WAS THE WAY THE  CAR   WAS MANUFACTURED. I CALLED LEXUS CUSTOMER SERVICE,  AND THEY SAID THE SAME THING. THIS WAS A SAFETY ISSUE. IT WAS DANGEROUS TO DRIVE AT NIGHT. I DID  NOT LET MY WIFE DRIVE ALONE IN THIS CAR AT NIGHT. I HAVE TO GET OUT AND TELL HER HOW TO BACK UP. AK","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10167229,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2006","dateComplaintFiled":"09/01/2006","vin":"2T2GK31U47C","components":"AIR BAGS","summary":"DT*:  THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AIRBAG LIGHT ILLUMINATED WITHOUT WARNING.  THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE AIRBAG ILLUMINATION.  THE MANUFACTURER WAS ALERTED.","products":[{"type":"Vehicle","productYear":"2007","productMake":"LEXUS","productModel":"RX350","manufacturer":"Toyota Motor Corporation"}]}]}