{"count":98,"message":"Results returned successfully","results":[{"odiNumber":11767950,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2026","dateComplaintFiled":"09/30/2026","vin":"2T2BK1BA3AC","components":"ENGINE","summary":"We had a known oil line ruptured the oil cooler, there was a serviceable and sit out to the dealers to only repair if it was leaking and they extended it to 10 years $150,000 miles our vehicle had a rupture at 170,000 miles we were never told about the recall or we would have it done earlier we now have sparkles in our oil this is the part that it doesn't leak it ruptures I'm sure all out could place a fire and it certainly is can cause catastrophic damage to the engine 1500 to repair","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11753462,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2026","dateComplaintFiled":"07/29/2026","vin":"2T2ZK1BA3AC","components":"ELECTRICAL SYSTEM","summary":"Odometer Fraud. The contact purchased a 2010 Lexus RX 350. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 139,000. It was discovered that the mileage was 177,000 in 2022. The contact contacted the Police, and the contact was advised to file a civil suit.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11734624,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"04/29/2026","vin":"2T2BK1BA7AC","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I was looking at common problems associated with the make and model of my car. I came across an issue that could possibly cause engine failure. I am unsure if any one has reported it yet. here are the details - Problem overview An VVT-i oil line on the Lexus RX350 is known to burst. This is a very large leak which covers the ground, engine, and undercarriage. If the oil line ruptures while driving, the low engine oil message and engine oil pressure warnings will illuminate. Continued use after these warnings will result in complete engine failure due to oil starvation. The line is known to be defective, and a revised part has been issued by Toyota, however, this revised part is known for the same issue. To repair the issue, the line must be replaced, and the engine bay and undercarriage must be cleaned thoroughly. The problem has occured generally around 120k miles. Here is the link to the website that has collected information from 116 users. Requesting you to please check if this a problem that needs a recall? [XXX] ely report it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11731327,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2026","dateComplaintFiled":"04/15/2026","vin":"2T2BK1BA4AC","components":"UNKNOWN OR OTHER","summary":"I was not made aware of the recall on the rubber oil cooler hoses. The rubber hoses malfunctioned and all the oil leaked out on 4/13/2026. I paid to have fixed. Lexus kept the hoses. This could have ruined my engine, caused an explosion or fire. When the warning light came on I stopped driving. Lexus would not discuss the issue. I am concerned I was never made aware of this issue. I bought the vehicle in 2012 at the dealership and all service has been done there.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11722501,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2026","dateComplaintFiled":"03/06/2026","vin":"2T2BK1BA2AC","components":"STEERING,SUSPENSION,UNKNOWN OR OTHER","summary":"The suv pulls hard to the right when accelerating and has almost driven me off the road. it does it at random times and its super dangerous","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11699862,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2025","dateComplaintFiled":"11/17/2025","vin":"JTJBK1BA9A2","components":"ENGINE","summary":"Pot affects 2007-2011 RX350/450= 459,285 units. 1.\u00a0On Friday, [XXX], the oil cooler pipe burst on our 2010 RX350. 2.\u00a0All six quarts of engine oil were lost in approximately 700 feet while traveling at 70\u201375 mph on the highway. 3. Massive amounts of smoke poured from the front of the vehicle & through the air vents, causing my wife & daughter to fear for their safety due to risk of a fire & smoke inhalation. 4.\u00a0No warning lights appeared on the dash, meaning the vehicle could easily have been driven to engine failure had there been no smoke. 5.\u00a02 Colorado Department of Transportation vehicles & a State Trooper stopped to be sure they were ok & monitor the risk of a fire.\u00a0 8.\u00a0Towed & Lexus dealership confirmed seen many 3rd gen RXs with this same issue, some with seized engines because no dash warnings were triggered. \u00a0 9. Lexus updated part from RUBBER to STEE, acknowledging design flaw. \u00a0 Major Safety Concerns This failure represents a serious safety risk that could have resulted in fire, injury, death, or catastrophic engine/property damage. - Oil spray on hot engine components like the headers & exhaust pipes (700-1100F) poses a legitimate fire hazard considering oil flashpoint (400-700F). - Oil sprayed onto the brakes increased the risk of loss of braking & traction control in sudden/emergency maneuvers. - Engine seizing/stop due to loss of oil could result in an accident if the vehicle stops suddenly on the highway when it seizes, loses control, or the electric steering, braking &/or other safety systems fail. - If this had occurred on a mountain descent from the Rockies into Denver or any other long descent, a fire caused by oil spraying on 700-800F brake rotors or loss of control could have occurred. - Entire underside of the vehicle is coated in oil, contaminating the rear brakes,\u00a0potentially\u00a0damaging wiring, solenoids, & other safety-critical components, as well as representing an additional fire risk due to oil on the exhaust pipe. \u00a0 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11691776,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"10/07/2025","vin":"JTJBC1BA9A2","components":"ELECTRICAL SYSTEM","summary":"Odometer Fraud. The contact purchased a 2010 Lexus RX450H. The contact discovered that there was a mileage discrepancy after the purchase of the vehicle. The vehicle was a private sale. At the time of the purchase, the vehicle mileage was 118,000. It was later discovered that the mileage was 183,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11667070,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2025","dateComplaintFiled":"06/16/2025","vin":"2T2BK1BA0AC","components":"UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"unknown","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11652014,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2025","dateComplaintFiled":"04/01/2025","vin":"JTJBC1BA0A2","components":"UNKNOWN OR OTHER","summary":"I purchased this vehicle. It was advertised with 117,000 miles and I did an auto check and I was asked to verify if that was the correct mileage on the vehicle because the last check-in showed the vehicle to have over 250,000 miles on it so I am concerned that this vehicle misrepresented the mileage and possibly turned back the odometer.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11635410,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2024","dateComplaintFiled":"01/11/2025","vin":"JTJBC1BA3A2","components":"ENGINE","summary":"The the VVI oil line failed in April of 2024. Contacted Lexus corporate via phone and problem was never resolved. Fast forward to November 2024 and after paying to have VVI oil line replaced the motor failed on the highway. Mechanic said complete engine failure. THIS CAR WAS A CERTIFIED USED LEXUS AND THEY FAILED TO REPLACE THE VVI DURING THE CERTIFICATION PROCESS! Prior to buying this used car from an individual I called Hendricks Lexus 6935 W Frontage Rd, Merriam, KS 66203 and spoke to service advisor Willie who said if you have any problems with that vehicle bring it in and Lexus IS making good on the hybrid vehicles. After purchase I went to Hendricks 9300 NW Prairie View Rd, Kansas City, MO 64153 multiple times for parts and service history. I spoke to parts manager, service manager and several others and NOT ONE PERSON INFORMED ME OF THE PROBLEM AND IMMEDIATE NEED FOR CONCERN! HOW DID THIS CAR GET CERTIFIED PRIOR TO THE PREVIOS OWNER BUYING THE VEHICLE \u201cCERTIFIED\u201d? I BOUGHT THIS CAR WITH THE UNDERSTANDING THAT IT HAD BEEN COMPLETELY CERTIFIED AND GIVEN THE 6 year additional warranty to the owner I purchased it from, although they were still considerably below the miles guaranteed with the certification. How did Lexus allow this vehicle to pass the certification without replacing a $100 part that could result in catastrophic failure. THIS CAR WAS SOLD AT A PREMIUM BECAUSE OF THE CERTIFICATION, YET A PART THAT HAD BEEN RECONFIGURED AND IDENTIFIED AS CONTRIBUTING TO A CATASTROPHIC FAILURE AS EARLY AS 2012 WAS LEFT ON THE VEHICLE!","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11612292,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/12/2023","dateComplaintFiled":"09/03/2024","vin":"2T2BK1BA4AC","components":"AIR BAGS","summary":"The contact owns a 2010 Lexus RX350. The contact stated while driving approximately 65 MPH over thin black ice, the contact lost control of the vehicle, causing the rear passenger's side of the vehicle to crash into the guard rail. The air bags did not deploy. The vehicle was drivable and the contact drove to the orthopedic for medical assistance. The contact sustained a left shoulder joint fracture. A police report was not filed. The vehicle was taken to the dealer, where it was inspected, but the vehicle not diagnosed or repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the Lexus collision center for assistance. Additionally, the contact stated while driving at an undisclosed speed, another vehicle that was driving at an undisclosed speed rear-ended the vehicle. The air bags did not deploy. A police report was not filed. The vehicle was drivable. The contact sustained lower back pain and sought physical therapy assistance. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11579120,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2024","dateComplaintFiled":"03/24/2024","vin":"2T2ZK1BA4AC","components":"STEERING","summary":"When parked and turning the steering wheel or driving at low speed you hear a clunk / clunck noise vehicle makes knocking noises as it jumps up and down (bumpy) or vibrates when driving You can also feel it in your hands. Also it rattles and makes noises when turning. It feels like there is no lubrication. The drive feels not only unstable but also is very distractive while driving. Took car to Lexus and was told it is steering column or shaft or both; quote around $4000 with labor. Seems like a lot of people had same problems and the steering is manufacturing defect that should be recalled as a safety concern.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11573290,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2024","dateComplaintFiled":"02/22/2024","vin":"JTJBC1BA2A2","components":"ENGINE","summary":"The transmission to oil cooler hose erupted!! Oil was sprayed everywhere along highways. Destroying environment This is an environmental safety issue. As well as a vehicle killer. It is a well documented problem with Toyota and lexus vehicles. Just Google it. Many have been recalled. This is a serious design flaw. The government needs to address this. Every mechanic is stunned at how ridiculous it was to use rubber instead of metal. Toyota/ Lexus needs to recall all vehicles snd repair this. And reimburse those who already fixed them or lost their vehicles. One mechanic said this could result in vehicle fires I realize my vehicle is old. But this is an ongoing issue with multiple years involved. Thank you","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11550000,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2023","dateComplaintFiled":"10/15/2023","vin":"JTJBC1BA1A2","components":"SERVICE BRAKES","summary":"ABS TCS lights came on and check brakes warning was displayed. The power assist failed making the brake pedal very hard to press in order to stop.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11545678,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"09/20/2023","vin":"JTJBC1BA4A2","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"There is a known issue in the form of a Warranty Policy Bulletin and I believe a recall in Canada for a faulty engine oil cooler line that was made of rubber and fails under heat (now replaced by metal lines). This happened to my daughter after a hot day and she pulled away from the driveway the next day. Almost all of the oil leaked out and we stopped the car and had it towed to a Lexus dealership. When it was inspected, it was confirmed this was the issue, and there was a noise in the engine. I have a concern that further engine problems may have resulted in a loose bearing needing compete replacement. This has yet to be confirmed, but seems consistent with the many discussion boards that mention this exact issue.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11514042,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2023","dateComplaintFiled":"03/27/2023","vin":"JTJBC1BA0A2","components":"SERVICE BRAKES","summary":"Abs actuator failure causing wheels to lock up in wet conditions along with loss of control..I nearly crashed into pedestrians when it failed. suddenly check abs light came on along with abs system malfunction...I could've been killed or killed someone. lexus will not cover the repair though they did for customers under 50k miles and under warranty which is completely criminal. Any lexus of Toyota highlander with abs assembly part # 44510-48080 needs to be recalled and replaced at Toyota and lexus immediately. They want $4000 to fix the system knowing they sold a critical safety part that malfunctions.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11513265,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"03/22/2023","vin":"JTJBC1BA0A2","components":"SERVICE BRAKES","summary":"ABS System failure Suddenly while driving in wet conditions abs malfunction appears check brake system appears, brakes locked up several times under light braking pressure first occurred two months ago. Dealer inspected estimated repair 3700$ Not isolated event as I see many complaints online from other owners","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11510493,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2023","dateComplaintFiled":"03/06/2023","vin":"JTJZB1BA7A2","components":"SERVICE BRAKES","summary":"In about 2016, ABS light went on and I took it for repair at an independent auto shop for $400. A few months later,received a notice from Lexus of ABS issues so after speaking to Lexus, USA and sending a copy of receipt,I received a credit for having already paid to fix it. Fast forward to feb 2023 and ABS, brake,etc..lights all go on. Received estimate from Southbay lexus for over $5200 to fix Abs actuator assembly and hoses and pump kit, etc.. Found out today online after turning it in for repair at Lexus Southbay that there was primary coverage and secondary coverage offered for this exact issue and a safety/recall letter was supposed to be sent out starting in 9/2020 to owners of Lexus 2010-2012 RX450H vehicles. I never received that letter, so I missed that deadline to receive an inspection/service. Was I and my family in danger? After basic coverage expired at 48k miles, Primary coverage expired in 12/31/21 and secondary expired for owners of 10 yrs or 150k miles or less whichever comes first for this exact issue. I don\u2019t drive much, especially since Covid started so my 2010 Lexus as of today only has only 73,124 miles. Less than 1/2 of 150k miles for secondary miles. I was never informed that there would further issues with ABS SYSTEM nor this extra primary and secondary coverage was available.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11506023,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2023","dateComplaintFiled":"02/07/2023","vin":"JTJBC1BAXA2","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2010 Lexus RX450H. The contact stated that while driving at an undisclosed speed, the engine cooler line fractured and the vehicle lost oil very quickly. No warning lights were illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine cooler line needed to be replaced. The manufacturer was made aware of the failure, but the vehicle was out of the warranty. The failure mileage was 185,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450H","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11497560,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/19/2022","dateComplaintFiled":"12/15/2022","vin":"2T2ZK1BA5AC","components":"VEHICLE SPEED CONTROL","summary":"The contact called on behalf of her son who owns a 2010 Lexus RX350. The contact stated that she had taken her son's vehicle to the car wash. The contact stated while at a complete stop, in the carwash drive-through, the vehicle accelerated independently and the driver's side of the vehicle crashed into the wall on the left side of the carwash bay. Heavy metal structures fell on the vehicle. As a result, the windshield was shattered and the ceiling of the vehicle was bent. The air bags failed to deploy. There was no warning light illuminated. The contact sustained two large contusions below the knee of her left leg. The injured area later became swollen and bruised. The contact sought medical assistance. A police report was filed. The vehicle was towed to a tow yard. The vehicle was then towed to the contact's residence. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 12V305000 (Vehicle Speed Control). The manufacturer was notified of the failure and informed the contact that they would send a field inspector to retrieve the Event Date Recorder (EDR) in order to determine the cause of the failure. A case was opened; however, the manufacturer had not followed up with the contact. The failure mileage was approximately 250,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11490728,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2022","dateComplaintFiled":"10/25/2022","vin":"2T2ZK1BA8AC","components":"ELECTRICAL SYSTEM","summary":"2010 LEXUS RX 350. CONSUMER WRITES IN REGARD TO AN OIL LINE RUPTURE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11483543,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2022","dateComplaintFiled":"09/08/2022","vin":"2T2ZK1BA6AC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The speakers in my car made a loud noise and I thought someone hit my car. Ever since then it\u2019ll keep happening and it\u2019ll startle me when I\u2019m driving. Sometimes my speakers would have really loud static sound and it\u2019s impossible to turn it off. It\u2019s extremely dangerous to be startled like that when I\u2019m driving.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11463077,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2022","dateComplaintFiled":"05/02/2022","vin":"2T2BK1BA1AC","components":"SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"My AWD check system keeps going on and off every few days. I took it to Mavis who gave me codes and stated that there is a TSB found to the issues my vehicle read. I took it to lexus of Brooklyn who basically disregard the recommendations just so I javelin to pay them again to diagnosis whay was already diagnosed.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11459357,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2022","dateComplaintFiled":"04/02/2022","vin":"jtjzb1ba5A2","components":"STEERING","summary":"The Power steering had started to feel hard and squeaking some time ago. I was driving day before yesterday and I noticed a few times that the steering was very difficult to turn which could have been dangerous. While doing some research I found that this has happened to some RX models. I went to the dealer and they told me that there is no recall for this issue and any fix would be out of pocket.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11434048,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2021","dateComplaintFiled":"09/23/2021","vin":"Jtjbc1ba3a2","components":"STRUCTURE","summary":"Water leakage problem in the trunk area causing water buildup on and around the spare tire. A rust issue and potential electric short circuit issue.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11433261,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2021","dateComplaintFiled":"09/16/2021","vin":"2t2bk1ba4ac","components":"ENGINE","summary":"We were 2 hours into a 9 hour drive when I noticed smoke in the rear view mirror. I continued to drive as I thought it may have been coming from another vehicle. I drove to the nearest gas station (about 3 mi) and pulled in. Upon exiting the vehicle, we found the back window and the entire back of the SUV covered in oil. There were no warning lights and no engine noises. We checked the oil and it was so low that it did not register on the dip stick. We added 2 quarts of oil which then registered on the tip of the dip stick. We then added another quart of oil and drove to a nearby service station (1/2 mi). The mechanic could not diagnose the problem since he couldn't put it on his lift (it was occupied by another vehicle). He contacted two other service stations in the area and found one less than a mile away that had a lift open. We added 2 more quarts of oil and drove to the next service station. The mechanic put the vehicle on the lift and quickly found the problem - a pin hole in the oil line. He was able to find a replacement part (not the original part as it had been discontinued) and get us up and running the same day. We were very fortunate that I noticed the smoke - if I had not noticed it and continued to drive (we were 10 minutes from driving over a bridge tunnel) it could have been catastrophic. We finished the 7 additional hours of driving that day and after being gone for a week, have now returned home (another 9 hours). The mechanic told me the part had been recalled, but when I searched this sight, I found lots of similar reports - but no recall. Coincidentally, I had had the oil changed 4 days before beginning this trip. It is surprising that there are so many reports of this incident, but no recall by Lexus.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11429581,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2021","dateComplaintFiled":"08/18/2021","vin":"2T2BK1BA7AC","components":"ENGINE,ENGINE AND ENGINE COOLING","summary":"Driving along normally, started seeing a flashing \"low oil pressure warning\". Within seconds, engine started revving uncontrollably and would not make power. Was able to coast into a parking lot. On dipstick inspection, engine had lost ALL engine oil and entire car was covered in oil. Suspect that oil spilled out at some point on the road- danger to other cars. Vehicle was towed to local dealer, diagnosed as a blown oil cooler pipe, causes all engine oil to spray out in seconds. This is a known problem, addressed in Lexus Technical Service Bulletin L-SB-0154-11 and a recalled part in Canada, but not in the US. Factory part is a rubber oil line that deteriorates and bursts, Lexus has an upgraded medal line available. Service invoice can be updated once service completed if needed.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11425831,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2021","dateComplaintFiled":"07/21/2021","vin":"2T2ZK1BAXAC","components":"ENGINE","summary":"the rubber oil cooler hose busted/exploded on 6/03/2021 on the way home from vacation 2 hours away from home late at night with my 2 children. there were no warning lights etc. all of a sudden it started making this horrible sound, i stopped on side of rode to everything covered in oil. had to get the vehicle towed to home. the engine and all under hood was covered in oil. i see tons and tons of complaints on this issue but no recalls. i would think this is very dangerous. shouldn\u2019t this be replaced for free and /or reimbursement. spoke with ballet lexus roswell. they were familiar with this problem but no reimbursement offered therefore vehicle is still sitting in garage undeliverable.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11422980,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2021","dateComplaintFiled":"06/30/2021","vin":"2T2BK1BA8AC","components":"ENGINE","summary":"Oil cooler high pressure line, rubber elbow, pin hole oil leak/spray. TSB: POL.14.02 (NHTSA: 10056509). Leaked oil out with check engine light/low oil pressure warning just as I arrived home. Line of oil in driveway. Diagnosed leak from this rubber elbow. One quart of oil left in oil pan. After review of NHTSA website (and many, many Google hits) found this to be a well known problen by Lexus. No recall ever issued. I never received written notice from Lexus, and dealership that vehicle has been to many times never mentioned anything. Lexus denies any extended warranty at this time. Absolutely unacceptable.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11422984,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2021","dateComplaintFiled":"06/30/2021","vin":"2T2BK1BA9AC","components":"ENGINE","summary":"Oil cooler line, rubber elbow potential failure. No notice letter from Lexus received warning of their TSB: POL.14.02 (NHTSA#: 10056509). Voluntary extended warranty coverage is expired now and no support from Lexus offered. Rubber elbow cannot be simply replaced as the newly desigend replacement is a metal elbow. Entire assembly must be replaced. Extremely expensive. Unacceptable for a flaw to endanger the engine, and possibly to cause a fire with oil spray onto a hot engine/exhaust.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11422337,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2021","dateComplaintFiled":"06/25/2021","vin":"JTJZB1BA7A2","components":"POWER TRAIN","summary":"The hybrid transmission failed at 146k and the light went on. When we took it to the dealership, they said that there was metal bits. The owner of the vehicle when into the dealership asking the dealership to set tire pressures and inspect floor mats for proper installation, they performed an inspection and inflated the tires. The owner went in and stated that the check hybrid system warning light is on. Oil pump range/performance. NOTE: no road test performed. Possible additional work needed. Transmission oil pump inoperable due to metal in fluid shorting the pump. The dealership took a fluid sample. They had found lots of metal particles present in the fluid. They recommend replacing the transmission, oil pump, cooler, cooler hoses, and clamps, flush the metal lines.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11415595,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2021","dateComplaintFiled":"05/07/2021","vin":"2T2BK1BAXAC","components":"ENGINE","summary":"MY OIL COOLER LINE BUSTED AND DID NOT KNOW TILL I GOT HOME THANK GOD THE ENGINE DID NOT SEIZE. COME TO FIND OUT THE LINE IS MADE OF RUBBER AND NOT METAL. I UNDERSTAND LEXUS IS AWARE BUT THEY ARE NOT CALLING FOR A RECALL. I TH8NK THEY SHOULD PAY FOR WORK PERFORMED","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11396141,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2021","dateComplaintFiled":"02/14/2021","vin":"2T2BK1BA3AC","components":"POWER TRAIN","summary":"ROARING NOISE APPEARED IN 2020 UPON ACCELERATION OF THE VEHICLE FROM THE REAR DIFFERENTIAL THAT BECAME LOUDER OVERTIME WHICH WOULD NOT BE MENTIONED IN THE MULTIPLE INSPECTION REPORTS EVEN WHEN POINTED TO THE SERVICE REPRESENTATIVES ;INSTEAD ONE OF THEM VERBALLY DEMANDED $750 FOR THE DIAGNOSTICS AND $5000 FOR THE REPAIRS! THE OTHER GAVE AN INVOICE ESTIMATE OF $2000 FOR THE PART AND $800 FOR THE LABOR ON 04FEB2021 AS ATTACHED.TOYOTA HAS ISSUES A TECHNICAL BULLETIN T-SB-0080-13 REV 1 DATED JUNE 14, 2013 TITLED \"REAR DIFFERENTIAL COUPLING GROWL NOISE\" AVAILABLE ONLINE, INDICATING THE COMPANY IS AWARE OF THE PROBLEM IN THE POWERTRAIN'S ELECTRO MAGNETIC COUPLING (THAT CONNECTS TO THE DRIVE SHAFT AND SITS IN FRONT OF REAR DIFFERENTIAL) LEXUS PART # 41303-48010 WHICH IS ALSO USED IN 2006-09 RAV 4 A WITH DIFFERENT TOYOTA PART NUMBER. WHILE THIS ELECTRO MAGNET COUPLING IS LISTED IN THEIR BULLETIN AS USED IN RAV4 2006-12 4WD, IT DID CAUSE AN IDENTICAL GROWLING NOISE IN MY 2010 LEXUS RX 350 AWD WHICH WAS NOTIFIED TO LEXUS CORPORATE HQ VIA AN ONLINE COMPLAINT ON 08FEB21, WHOSE CORPORATE REPRESENTATIVE CALLED SAME DAY TO RESOLVE IT WITHOUT RESOLUTION TO DATE DESPITE A FIRM PROMISE OF CALL BACK WITH RESOLUTION PLAN ON 12FEB21! LEXUS PARTS DEPARTMENT IN BOTH LOCAL DEALERSHIPS, WHEN SPECIFICALLY ASKED TO PIN POINT PARTS REQUIRED TO REPAIR THE COUPLING, DECLINED TO PROVIDE ANY INFORMATION!WHEN ASKED TO SELL PARTS # 90363-95003 & 90363-65004 THEY DECLINED AND SAID \"COUPLING\" & ITS \"PARTS/BEARINGS\" ARE 'OUT OF STOCK' IN THE UNITED STATES AND RECOMMENDED ME INSTEAD TO SELL MY FUNCTIONAL AND MAINTAINED VEHICLE AS SOON AS POSSIBLE! BEARING FAILURE DURING DRIVING MAY POTENTIALLY RESULT IN FATAL ACCIDENTS AND PUT LIFE AND SAFETY OF VEHICLE OCCUPANTS AND O! MANUFACTURERS SHOULD ALERT CUSTOMERS ABOUT ANY SUCH DEFECTS IN THE DESIGN OF SUCH PARTS AND PROPOSE RESOLUTION IN A TIMELY FASHION.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11386308,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2020","dateComplaintFiled":"01/03/2021","vin":"JTJBC1BA7A2","components":"FUEL/PROPULSION SYSTEM","summary":"MY RX450H ' CHECK HYBRID SYSTEM' LIGHT CAME ON WHILE DRIVING 70 MPH ON I95. ONCE THE LIGHT CAME ON I NO LONGER WAS ABLE TO GIVE MY CAR ANY GAS OR ACCELERATE AND SLOWLY MY CAR STARTED DECREASING IT'S SPEED. ATTEMPTING TO PULL OVER TO THE SIDE OF THE HIGHWAY ALL MY LIGHTS ON MY DASH BOARD CAME ON AND THE CAR SHUT DOWN. AFTER TURNING OFF MY CAR AND LETTING IT SIT FOR A FEW MINUTES I WAS ABLE TO TURN THE CAR ON AND DRIVE TO THE NEXT EXIT. AFTER HAVING MY CAR TOWED TO A MECHANIC I WAS TOLD THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE CAR. I PICKED UP MY CAR AND IT DROVE PERFECTLY FINE FOR ABOUT 2 WEEKS. THAN IT HAPPENED AGAIN. AFTER THE MECHANICS LOOKED AT MY CAR AGAIN THEY DETERMINED THAT MY FUEL PUMP IS NEEDING TO BE REPLACED. I HAVE READ MANY STORIES OF OTHERS WITH MY SAME SITUATION. I AM CURIOUS AS TO WHY MY YEAR/MAKE/MODEL ARE NOT ON THE RECALL LIST FOR FUEL PUMP REPLACEMENT. THE PUMP BEING RECALLED IS THE SAME MAKE AND MODEL THAT IS IN MY CAR.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11375109,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2020","dateComplaintFiled":"11/17/2020","vin":"2T2BK1BA0AC","components":"STEERING,SUSPENSION","summary":"STEERING COLUMN RATTLE NOISE ON VIBRATION WHILE DRIVING ON UNEVEN SURFACES (LIKE PATCHED UP OR REPAIRED ROADS, ROADS WITH GRAVEL ON IT) OR TURNING. THIS ISSUE WAS LISTED IN THE L-SB-0026-11 BUT IT IS EXPIRED NOW. THE STABILITY MAY BE AFFECTED AS YOU DRIVE OVER BUMP EVEN ON LOW SPEED. THIS ISSUE AFFECTED A LOT OF CARS AND LEXUS WAS REPLACING THIS PART AS MENTIONED IN THE BULLETIN. I ACQUIRED THIS CAR RECENTLY AND IT HAS THE PROBLEMATIC STEERING WHEEL THAT THE PREVIOUS OWNER CARED LESS TO REPLACE. I FEEL THIS PART SHOULD BE RECALLED AS LEXUS REFUSED TO TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT (BULLETIN ISSUED) WHEN I RECENTLY CONTACTED CORPORATE OFFICE ABOUT IT LEAVING ME WITH $4000 REPAIR ON THIS LOW MILES CAR FOR ITS AGE WITH THAT SERIOUS PROBLEM THAT IS A PART OF SUSPENSION AND VIBRATES AND MAKES NOISES.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11372821,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2020","dateComplaintFiled":"11/03/2020","vin":"JTJBC1BAXA2","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"BOUGHT A USED 2010 LEXUS RX 450H 3.5L WITH 130,000 MILES. AT APPROXIMATELY 132,000 MILES WHILE DRIVING ON THE HIGHWAY, OIL COOLER LINE SUDDENLY EXPLODED WITHOUT WARNING AND VEHICLE LOST ALL OF ITS OIL, FULL SYNTHETIC, WITHIN SECONDS. OIL SPLATTERED ALL OVER ENTIRE UNDERBODY. VEHICLE COMPLETELY UN-DRIVABLE AND HAD TO BE TOWED. NO PRE WARNING FROM OIL LIGHT OR ANY OTHER INDICATION OTHER THAN LOUD BANG AND SMELL OF BURNING OIL. HUGE SAFETY RISK AND LIKELIHOOD OF COMPLETE ENGINE LOSS OR SEIZING IF I HAD CONTINUED TO DRIVE ANY LONGER, POSSIBLY LEADING TO AN ACCIDENT OR WORSE. IMMEDIATELY PULLED OVER AT SMELL OF HOT OIL AND HAD IT TOWED TO REPAIR SHOP. ESTIMATED COST ABOUT $ 1,000. REPAIR SHOP STATED THIS IS A KNOWN ISSUE WITH TOYOTA OIL LINE COOLER HOSE AND LEXUS MODELS OF THIS YEAR AND SHOULD HAVE BEEN A RECALL ITEM. RECOMMENDED REPLACEMENT HOSE IS NOW METAL.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11365660,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2020","dateComplaintFiled":"10/21/2020","vin":"2T2ZK1BA7AC","components":"FUEL/PROPULSION SYSTEM","summary":"NOTICED A CHECK ENGINE LIGHT AND SLIP INDICATOR ON - NEXT DAY MY CAR LOST COMPLETE POWER IN THE MIDDLE OF A CITY ROAD ' VEHICLE WAS TRAVELING ABOUT 15-20 MPH. WHEN ATTEMPTING TO RESTART IT WOULD ROUGHLY ENGAGE THEN SHUT DOWN AGAIN. CONTACTED A CERTIFIED LOCAL LEXUS MECHANIC HAD THE CAR TOWED TO HIS SHOP. AFTER ASSESSMENT HE DETERMINED THE VEHICLE'S FUEL PUMP \"DISINTEGRATED\" INTERNALLY. WHEN THEY CHECKED FUEL PRESSURE AT THE RAIL THERE WERE PARTICLES IN THE FUEL ' UPON FURTHER INSPECTION THE SPARKS PLUG WERE FOULED AND FUEL INJECTORS CLOGGED. THE MECHANIC INDICATED HE HAD RECENTLY SEEN THE SAME ISSUE A MONTH EARLIER HOWEVER WITH A TOYOTA FJ. I BEGAN TO RESEARCH WHAT HAPPENED WHEN I RAN ACROSS THE FUEL PUMP RECALL ISSUED BY TOYOTA FOR CERTAIN MODELS (JANUARY 2020) HTTPS://PRESSROOM.TOYOTA.COM/TOYOTA-IS-CONDUCTING-A-SAFETY-RECALL-INVOLVING-CERTAIN-TOYOTA-AND-LEXUS-VEHICLES-2/ ALTHOUGH MY MODEL IS NOT INCLUDED IN THIS RECALL MY VEHICLE MIMICS THE BEHAVIOR OF THOSE RECALLED. INDICATOR LIGHTS, LOSS OF POWER AND ULTIMATELY AN ASSESSMENT OF FUEL PUMP ISSUES LEADING TO A TOTAL LOSS OF POWER.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11364581,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2020","dateComplaintFiled":"10/15/2020","vin":"2T2BK1BA9AC","components":"ENGINE","summary":"OIL COOLLER LINE EXPLODED,ENGINE LOST HALF OF OIL,REPAIR COST OVER $400.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11363506,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2020","dateComplaintFiled":"10/08/2020","vin":"2T2BK1BA0AC","components":"STEERING","summary":"STEERING WHEEL IN 79,000 MILES NO ACCIDENTS VEHICLE MAKES KNOCKING NOISES AS IT JUMPS UP AND DOWN (BUMPY) OR VIBRATES WHEN DRIVING OVER UNEVEN ROADS (GRAVEL). YOU CAN FEEL IT IN YOUR HANDS. ALSO IT RATTLES AND MAKES NOISES WHEN TURNING. IT FEELS LIKE THERE IS NO LUBRICATION. THE DRIVE FEELS NOT ONLY UNSTABLE BUT ALSO IS VERY DISTRACTIVE WHILE DRIVING. TOOK CAR TO LEXUS AND WAS TOLD IT IS STEERING COLUMN OR SHAFT OR BOTH; QUOTE AROUND $4000 WITH LABOR. SEEMS LIKE A LOT OF PEOPLE HAD SAME PROBLEMS AND THE STEERING IS MANUFACTURING DEFECT THAT SHOULD BE RECALLED. THERE WAS BULLETIN ISSUED BUT MY CAR IS OUT OF WARRANTY NOW WHEN THE PROBLEM BECAME PROMINENT. THERE SHOULD BE NO TIME LIMIT FOR THAT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11352942,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2020","dateComplaintFiled":"09/03/2020","vin":"JTJBC1BAXA2","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING ON A FREEWAY OFFRAMP ALONE ABOUT 10 PM MONDAY AUGUST 31 OUR SUNROOF SUDDENLY EXPLODED OUTWARD. THERE WAS A BOOM IN THE CAR, THAT SEEMED LIKE A TENSION RELEASE IN THE FRONT LEFT (DRIVER SIDE) OF THE VEHICLE. WE DID NOT IMMEDIATELY KNOW WHAT HAPPENED BUT WHEN WE STOPPED AT HOME REALIZED THE SUNROOF HAD BROKEN OUTWARD, GLASS SPILLED DOWN INTO THE VEHICLE WHEN I OPENED THE SUNROOF COVER.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11351341,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2020","dateComplaintFiled":"08/26/2020","vin":"JTJZK1BA9A2","components":"ENGINE","summary":"I WAS DRIVING ON 275 HIGHWAY IN TAMPA, FL, AND I GOT THESE MESSAGES ON ECO, \"MOTOR OIL AND PRESSURE LOW\" AND CHECK ENGINE THE MECHANIC ADVISED TO CHECK WITH THE DEALER. PLEASE ADVICE. THANKS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11330770,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2020","dateComplaintFiled":"06/25/2020","vin":"JTJBC1BA7A2","components":"UNKNOWN OR OTHER,ENGINE","summary":"MAJOR OIL LEAKING FROM A FAULTY ENGINE OIL COOLER LINE WHILE CAR IS MOVING OR TURNED ON. OIL IS ALL OVER ENTIRE UNDERCARRIAGE, BACK BUMPER, BACK WINDSHIELD & WIPER AND INSIDE OF TIRES. GARAGE FLOOR AND DRIVEWAY HAVE OIL SPLATTERED EVERYWHERE. THE WHOLE BACK OF CAR IS COVER IN OIL. AFTER RESEARCHING, I FOUND THIS IS A KNOWN ISSUE FOR LEXUS RX 350/450H MODELS BETWEEN 2009-2011. NO OIL OR ENGINE WARNING LIGHT CAME ON. EVEN AFTER THE FAULTY PART IS REPAIRED, MY CONCERN THEN BECOMES POTENTIAL ENGINE FAILURE FROM LACK OF OIL. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11315904,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2020","dateComplaintFiled":"03/03/2020","vin":"2T2BK1BA8AC","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2010 LEXUS RX 350. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OFF TO THE SIDE OF THE ROAD AND CHECKED THE OIL. THERE WAS NO OIL IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE OIL COOLANT LINE FRACTURED. THE VEHICLE WAS REPAIRED AND RETURNED TO THE CONTACT. AFTER PICKING UP THE VEHICLE, WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STARTED TO DRIVE ROUGHLY. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11307323,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2020","dateComplaintFiled":"02/05/2020","vin":"JTJZK1BAXA2","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I WAS SLOWLY ENTERING FROM I15 TO H-78 WEST. SUDDENLY CAR BEGAN TO REV AND ACCELERATE AS IF I WAS FLOORING GAS PEDAL. I JABBED AT PEDAL A COUPLE TIMES AND HIT BRAKES...IT STOPPED WITHIN A FEW SECONDS....NOT SURE IF WHAT I DID HAD ANYTHING TO DO WITH IT STOPPING. MY GAS PEDAL IS NOT STICKY AND SMOOTHLY ADJUSTS. MY VEHICLE IS IN PRISTINE CONDITION AND HAS HAD ALL MAINTENANCE. I WAS FORTUNATE I HAD SEVERAL CAR LENGTHS CLEAR. I AM 100% CERTAIN I DID NOT ACCIDENTALLY SLIP OR PUSH ON PEDAL. WHILE IT WAS ACCELERATING I EVEN LIFTED FOOT COMPLETELY OFF PEDAL AND IT STILL WAS GOING.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11256891,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2019","dateComplaintFiled":"09/20/2019","vin":"2T2BK1BA8AC","components":"UNKNOWN OR OTHER","summary":"OIL COOLING LINE BUSTED AND COMPLETELY EMPTIED OIL ALL OVER THE ROAD WHILE DRIVING. WAS MAKING LOUD NOISES AND HAD TO COME TO A COMPLETE STOP AND PULL OVER","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11256531,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2019","dateComplaintFiled":"09/18/2019","vin":"2T2BK1BAXAC","components":"ENGINE","summary":"WHILE DRIVING UNDER 30 MPH. LIGHTS CAME ON FROM THE DASHLIGHTS CAME ON PROMPTING LOW FUEL PRESSURE. SHORTLY AFTER, WEIRD NOISE COMING FROM ENGINE PULLED OVER TO CHECK UNDER THE HOOD. SEEN A LOT OF OIL LOST. HAD THE CAR TOWED TO LEXUS DEALERSHIP AND IDENTIFIED THAT IT WAS HTE ENGINE OIL COOLER PIPE. THIS WAS A KNOWN PROBLEM WITH TOYOTA/LEXUS. WAS TOLD THAT THERE WAS A CAMPAIGN TO ADDRESS THE ISSUE BUT IS EXPIRED BY 10 WEEKS. :(","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11245625,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2019","dateComplaintFiled":"08/22/2019","vin":"2T2ZK1BA6AC","components":"AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"AS I WAS PULLING IN A BUSINESS CENTER TO PARK, I STEP ON THE BRAKE BUT THE CAR WOULD NOT STOP. THE ACCELERATOR CONTINUES AND CAUSED MY CAR TO RUN INTO A POWER BOX AT A BUSINESS. THIS CAUSED THE BUSINESS TO HAVE A POWER OUTAGE FOR THE ENTIRE DAY. THE WEATHER WAS CLEAR. IT WAS 11:30AM. THERE WAS NO CAR AROUND THE PARKING LOT MANY SPACES WERE EMPTIED. IM VERY FORTUNATE THAT THE CAR RAN INTO THE POWER BOX OTHERWISE THE CAR WOULD HAVE DRIVEN ITSELF INTO THE STREET! I'M A GREAT DRIVER FOR MORE THAN 20+ YEARS AND NO TICKETS OR ACCIDENTS. INSURANCE CARRIER HAD DECLARED AS TOTAL LOSS DUE FOR THE IMPACT. AIRBAGS DID NOT DEPLOYED.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11243537,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2018","dateComplaintFiled":"08/13/2019","vin":"JTJZB1BAXA2","components":"SERVICE BRAKES","summary":"ON SEPTEMBER 30, 2018, ABOUT 7:00PM, DRIVING SLOWLY IN A NEIGHBORHOOD, SLOWED EVEN MORE TO GO OVER A SPEED BUMP, A LIGHT CAME ON. SECONDS LATER, WHEN I WENT TO BRAKE TO SLOW FOR A TURN, THERE WERE NO BRAKES. I HAD TO PUSH TO THE FLOOR AND THE CAR BARELY SLOWED. MY WIFE WAS IN THE CAR. DIAGNOSED AS BRAKE ACTUATOR AND MOTOR ASSIST FAILURE. INTERNET SEARCH REVEALED LEXUS/TOYOTA HAS KNOWN THIS SERIOUS PROBLEM FOR MANY YEARS OF CARS. A SECONDARY WARRANTY ENHANCEMENT HAD BEEN ISSUED TO DEALERS. LEXUS WON'T HONOR IT BASED ON 'CUSTOMER LOYALTY' (OUR FIRST LEXUS). THEY DIDN'T EFFECTIVELY WARN AND WON'T FIX IT. BRAKES ARE AS SERIOUS AS IT GETS. THERE ARE THOUSANDS OF CARS OUT THERE LIKE TICKING BOMBS THAT COULD HAVE BRAKE FAILURE AT HIGH SPEED OR WHEN A CHILD IS CROSSING THE STREET. IT'S REPREHENSIBLE THAT THEY WON'T FIX IT. UNFORGIVABLE THAT THEY WON'T ISSUE A RECALL. WHY? BECAUSE THE PARTS ALONE ARE $4,500 AND OUR LIVES ARE WORTH LESS THAN THAT. PLEASE DO SOMETHING. REPORTING AND ASKING BECAUSE NOT IF, BUT WHEN, LIVES ARE LOST DUE TO 'COST OF DOING BUSINESS' I'VE DONE MY PART TO MAKE A RECORD FOR THE CLASS ACTION LAWSUIT. SHAME ON LEXUS/TOYOTA.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11240877,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2019","dateComplaintFiled":"07/31/2019","vin":"2T2BK1BA7AC","components":"ENGINE","summary":"THE VVT-I OIL LINE ON MY LEXUS RX350 BURST WHILE DRIVING ON A HIGHWAY. IT WAS A VERY LARGE LEAK WHICH COVERED THE GROUND, ENGINE, AND UNDERCARRIAGE. THE LOW ENGINE OIL MESSAGE AND ENGINE OIL PRESSURE WARNINGS CAME ON WHEN IT HAPPENED. COMPLETE LOSS OF OIL AND NO VISIBLE OIL ON THE DIP STICK. AFTER LOOKING ONLINE AND TALKING WITH THE MECHANIC THIS IS A KNOWN DEFECT WITH THE PART THOUGH I DON'T SEE ANY RECALL FOR IT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11207613,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2019","dateComplaintFiled":"05/14/2019","vin":"JTJZB1BA0A2","components":"ELECTRICAL SYSTEM","summary":"OUTER MIRROR, DRIVER'S SIDE, TURNS DOWN WHEN PLACED IN REVERSE AND WILL STAY IN THE DOWN POSITION. OCCASIONALLY IT WILL TURN DOWN ON ITS OWN WHEN CHANGING FROM PARK. WHEN GOING TO DRIVE, THERE IS NO WAY TO SEE ONCOMING TRAFFIC ON THE LEFT WITHOUT TURNING HEAD AND LOOKING: SOMETHING A DRIVER ISN'T EXPECTING. THIS ALWAYS OCCURS GOING FROM STATIONARY TO MOTION. OCCURANCE IN RANDOM.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450H","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11187088,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2019","dateComplaintFiled":"03/15/2019","vin":"JTJBC1BA0A2","components":"STEERING","summary":"THE STEERING LOCK ACTUATOR FAILED IN THE LOCKED POSITION WHILE THE VEHICLE WAS STATIONARY. ALTHOUGH IN THIS INSTANCE THERE WAS NO SAFETY HAZARD, IT SEEMS POSSIBLE THAT THIS FAILURE COULD HAVE OCCURRED WHILE THE VEHICLE WAS IN MOTION, WHICH WOULD HAVE CAUSED THE STEERING TO LOCK AND CONSEQUENT LOSS OF CONTROL OF THE VEHICLE. I INFORMED LEXUS US ABOUT THIS FAILURE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450H","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11172383,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2018","dateComplaintFiled":"01/27/2019","vin":"JTJZB1BA1A2","components":"SERVICE BRAKES","summary":"I WAS DRIVING LAST MONTH (APPROX 1,07000 MILES) AND ALL OF A SUDDEN MY DASHBOARD DISPLAY HAD LIGHTS AND FLASHING MESSAGES THAT SAID THERE WAS AN ABS BRAKE MALFUNCTION. I DROVE IT THE LOCAL TOYOTA DEALER (ROYAL PALM BEACH, FLORIDA) AND THEY GOT THE ERROR CODE C 1391 ABNORMAL LEAK IN ACCUMULATOR PUMP AND THEY WANT THE ABS ACTUATOR REPLACED. MY 100K TOYOTA/LEXUS EXTENDED WARRANTY IS EXPIRED AND I AM LEFT WITH NO OPTIONS. I SENT THE COMPLAINT TO LEXUS AND THEY REPLIED BACK AND ASKED ME TO TAKE IT TO THE LOCAL LEXUS DEALERSHIP FOR THE DIAGNOSIS, AFTER SPENDING $350 FOR DIAGNOSIS IN TOYOTA AND LEXUS, ITS THE SAME ISSUE ABS ACTUATOR FAILED AND IT WILL COST ME $3720 TO FIX IT. ALSO, DURING ABS DIAGNOSTIC TESTING AT LEXUS DEALER @ WEST PALM BEACH, THE CAR FAILED TO START AND WAS IN THE DEALERS LOT FOR 2 DAYS BEFORE THEY FIXED THE ISSUE (REPLACED SOME COMPUTER). LEXUS OFFERED ME $1000 AS PARTIAL PAYMENT TO FIX THE ABS ISSUE, AND AS SOON AS I STARTED TALKING ABOUT FILING A COMPLAINT WITH NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) , THEY RESCINDED THE OFFER AND SENT ME A EMAIL STATING THAT I AM FREE TO REPORT TO NHTSA. I WAS WONDERING HOW MANY LEXUS OWNERS TOOK PARTIAL PAYMENT TO FIX ABS AND NOT REPORT IT? DID LEXUS REPORT ALL THOSE CASES TO NHTSA ? I DOUBT SO! I THINK THIS IS CUSTOMER SAFETY ISSUE AND SHOULD BE INVESTIGATED BY NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) AND A RECALL ISSUED FOR LEXUS ABS. I COULDN'T BELIEVE THAT A WELL ENGINEERED CAR LIKE THE LEXUS WOULD RISK CUSTOMER SAFETY.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450 HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11123572,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2018","dateComplaintFiled":"08/30/2018","vin":"2T2BK1BA6AC","components":"STRUCTURE","summary":"REAR LIFTGATE CLOSES IN THE WINTER TIME WITHOUT WARNING. NO PROBLEM IN WARM MONTHS. HAD COMPLAINED OF THIS ISSUE SINCE I OWNED THE CAR AND WAS ADVISED BY LEXUS DEALER THAT THIS HAPPENS IN THE WINTER. FOR THE MOST PART I WAS ABLE TO CATCH IT BECAUSE IT STARTS BEEPING NOW IT JUST SHUTS AND FELL ON ME WHEN I WAS LOADING GROCERIES AT THE SUPERMARKET. THE PROBLEM APPEARS TO BE AN ISSUE WITH THE STRUTS BECAUSE THE SAME PROBLEM ALSO HAPPENED WITH THE HOOD WHEN I WAS GETTING A JUMP WHEN THE CAR WAS PARKED IN MY DRIVEWAY. LEXUS OFFERED TO PAY FOR THE HOOD STRUTS BUT NOT REAR LIFT GATE. THE ONLY TIME THE HOOD IS OPEN IS WHEN IT'S AT LEXUS FOR SERVICE SO THAT IS NO HELP TO ME.I NO LONGER USE MY TRUNK IN THE WINTER. LEXUS SHOULD MAKE PEOPLE AWARE OF THIS ISSUE. I DON'T HAVE THE DATE BUT LEXUS SHOULD HAVE IT ON FILE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11083871,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2018","dateComplaintFiled":"04/08/2018","vin":"JTJBC1BAXA2","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"VEHICLE SAT IN MY DRIVEWAY OVERNIGHT DURING A HEAVY RAIN THAT TURNED INTO FREEZING RAIN. THE NEXT MORNING WHEN I WENT TO START THE CAR A WARNING CAME ON TO CHECK THE HYBRID SYSTEM. WHEN CALLED, LEXUS SAID THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR INSPECTION/REPAIR. AFTER VEHICLE WAS TOWED BY FLATBED CARRIER TO THE DEALERSHIP FOR INSPECTION/REPAIR AND UNLOADED AT THE DEALERSHIP, THE VEHICLE FILLED WITH SMOKE AND LEXUS TECHNICIAN SAID LUCKILY ONE OF THE DEALERSHIP EMPLOYEES SAW THE SMOKE, LET HIM KNOW, AND HE DISCONNECTED THE HYBRID ELECTRICAL SYSTEM, AND HAD HE NOT DONE SO, IT IS HIGHLY LIKELY THE VEHICLE WOULD HAVE CAUGHT FIRE. THE WATER PENETRATION WAS DETERMINED TO HAVE COME FROM THE TOP REAR ROOF/BODY SEAM WHERE TWO PIECES OF BODY METAL JOIN. EXACTLY THE SAME SPOT ON BOTH SIDES OF THE CAR LEAKED. THERE WAS NO PREVIOUS DAMAGE OR CORROSION AT THE LOCATION OF THE LEAKS AND NO EVIDENCE OF PRIOR OR PROLONGED LEAKING. ONCE THE WATER GOT INTO THE VEHICLE, THERE WAS NOTHING TO PREVENT IT FROM GETTING TO THE HYBRID BATTERIES AND THEIR RELATED ELECTRONICS, THEREFORE ALLOWING WATER THAT GOT INTO THE BACK OF THE VEHICLE TO CAUSE THE COMPLETE FAILURE OF THE SYSTEM AND CREATE THE FIRE RISK. THIS VEHICLE HAS ALWAYS BEEN SERVICED BY THE DEALER. THERE IS NO REASON WATER SHOULD HAVE BEEN ABLE TO GET THROUGH TWO DIFFERENT BODY SEAMS THAT HAD NOT BEEN DAMAGED. MORE IMPORTANTLY, THERE SHOULD BE NO WAY THAT ANY LIQUID THAT GETS INTO THE BOTTOM OF THE VEHICLE SHOULD BE ABLE TO REACH THE HYBRID BATTERIES AND CREATE THIS DAMAGE AND THE RISK OF SYSTEM FAILURE AND FIRE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450 HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11079583,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2018","dateComplaintFiled":"03/15/2018","vin":"JTJBC1BA9A2","components":"POWER TRAIN,ENGINE","summary":"OIL COOLER HOSE COMPLETE RUPTURE WHILE DRIVING 55 MPH, NO OIL LIGHT ILLUMINATED. LESS THAN A MINUTE LATER ALL OIL DRAINED OUT, BLUE FIRE BALL IGNITED OUT BACK OF CAR & ENGINE FROZE UP HAVING CATASTROPHIC CONSEQUENCES. THANKFULLY MY DAUGHTER WAS NOT INJURED ONLY STRANDED. HOWEVER CAR IS DEAD. 8 YEARS OF REGULARLY MAINTENANCE SERVICING AT THE LEXUS DEALERSHIP & BUYING A NEW LEXUS, NO ONE EVER MENTIONED THIS OIL COOLER HOSE DEFECT ISSUE","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450 HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11079092,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2018","dateComplaintFiled":"03/14/2018","vin":"JTJBC1BA9A2","components":"ENGINE","summary":"TL *THE CONTACT OWNS A 2010 LEXUS RX450H. WHILE DRIVING 55 MPH, THE OIL FROM THE ENGINE DEPLETED AND THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SEWELL LEXUS IN FORT WORTH, TEXAS WHERE IT WAS DIAGNOSED THAT THE OIL COIL HOSE RUPTURED, WHICH DEPLETED ALL OF THE OIL, AND THE ENGINE SEIZED AND FRACTURED. HENDRICK LEXUS KANSAS CITY IN MERRIAM, KANSAS AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 168,022. *TT","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450H","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11073121,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2018","dateComplaintFiled":"02/15/2018","vin":"JTJBC1BA4A2","components":"UNKNOWN OR OTHER","summary":"I HAVING BEEN HAVING INTERMITTENT PROBLEMS STARTING MY CAR THAT ARE BECOMING WORSE. THE PROBLEM STARTED SEVERAL MONTHS AGO, MID-2017. THE DEALERSHIP HASN'T BEEN ABLE TO DEFINITIVELY DIAGNOSE A PROBLEM, BUT SAID THEY ADJUSTED THE BRAKE SENSOR. THE PROBLEM IS THAT THE CAR APPEARS TO START, BUT IT DOESN'T ALLOW YOU TO SHIFT INTO GEAR, AND APPEARS TO NOT BE ACTUALLY STARTED BUT IN AUXILIARY MODE WITH NO ACTIVE ENGINE ENGAGEMENT. IF THIS IS A BRAKE SENSOR PROBLEM, COULD IT TURN IN TO SOMETHING WORSE THAN BEING STUCK AWAY FROM HOME BECAUSE THE CAR WON'T START? THE PROBLEM HAPPENS WHEN THE CAR IS PARKED AND YOU TRY TO START IT.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450 HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11063824,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2013","dateComplaintFiled":"01/19/2018","vin":"JTJBC1BA6A2","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE RADIO AND CD PLAYER AND SIRIUS RADIO STATIONS WILL SWITCH FROM FM TO SIRIUS RADIO STATION. OR, THE CD PLAYER WILL STOP AND EJECT THE CD AND SWITCH TO SIRIUS RADIO STATION. OR, THE ENTERTAINMENT SYSTEM WILL JUST SHUT OFF AND YOU HAVE TO TRY TO GET IT BACK ON BY PUSHING BUTTONS ON AND OFF. THIS HAPPENS WHEN IN MOTION DRIVING ON A CITY STREET OR HIGHWAY. THIS HAS BEEN GOING ON FOR MANY YEARS AND CONTINUES.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11056136,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2017","dateComplaintFiled":"12/22/2017","vin":"JTJBC1BA9A2","components":"ENGINE","summary":"I HAVE BEEN A LOYAL LEXUS OWNER FOR SEVERAL YEARS AND HAVE METICULOUSLY MAINTAINED MY VEHICLE AT ONLY LEXUS DEALERSHIPS. WHILE OPERATING THE VEHICLE 10 DAYS AGO, THE OIL COOLER HOSE BURST, WHICH COULD HAVE RESULTED IN A MAJOR SAFETY ISSUE (ENGINE FAILURE/SEIZURE WHILE DRIVING) WITH CATASTROPHIC ENGINE FAILURE. LEXUS HAS KNOWN ABOUT THIS ISSUE AND HAS COVERED IT FOR MANY OTHER VEHICLES WITH 150K MILES OR LESS, HENCE THE \"ENHANCED WARRANTY\" ABOUT WHICH I HAD NO KNOWLEDGE. I HAVE 151K MILES AND THEY REFUSE TO COVER IT OR OFFER ANY KIND OF COMPENSATION FOR THE EXPENSE OF REPLACING THE HOSE. THEY DO NOT DEEM IT A SAFETY ISSUE, WHICH IS ABSURD FOR THE REASON STATED ABOVE. APPARENTLY THERE WAS A WARRANTY \"ENHANCEMENT\" OFFERED A COUPLE OF YEARS AGO, ABOUT WHICH I WAS NEVER MADE AWARE, BY LEXUS OR BY ANY OF THE TECHNICIANS WHO HAVE SERVICED MY CAR OVER THE YEARS. IF LEXUS OFFERED THIS WARRANTY, THEY CLEARLY KNEW THIS WAS A POTENTIAL ISSUE WITH THIS VEHICLE. NOW THAT THE ISSUE HAS HAPPENED TO MY CAR, THEY WON'T COVER IT, AS I'M \"OUT OF WARRANTY\" WITH A WARRANTY I NEVER KNEW WAS OFFERED TO ME IN THE FIRST PLACE. I WILL NEVER OWN ANOTHER LEXUS - THEY HAVE LOST MY BUSINESS AND MY TRUST,","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450H","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11014271,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/12/2015","dateComplaintFiled":"08/10/2017","vin":"JTJZB1BAXA2","components":"AIR BAGS","summary":"WE WERE IN A MAJOR ACCIDENT IN MAY OF 2015 AND AIR BAGS EXPLODED AND SHOT FRAGMENTS OUT AT US AND WE HAD TO BE BROUGHT TO ER BY AMBULANCE. AND I HAD TO HAVE SURGERY.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450H","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10947927,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2017","dateComplaintFiled":"01/27/2017","vin":"JTJBC1BA5A2","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"IN OCTOBER MY WIFE WAS RETURNING FROM A 9.5 HOURS TRIP WITH 1 FUEL STOP APPROX 4 HOURS FROM HOME. EXITING I95 THE CAR HAD NUMEROUS WARNING LIGHTS WITH A COMPLETE LOSS OF POWER (VSC, CHECK HYBRID SYSTEM, AWD SYSTEM AND OTHERS). SHE COASTED THE CAR TO A PARKING LOT, ATTEMPTED TO TURN IT OFF AND BACK ON, BUT THERE WAS STILL NO ENGINE OR DRIVE POWER. ALL DASH LIGHTS WORKING. WE HAD THE CAR TOWEDTO OUR HOME AND I TESTED THE BATTERY AND CHARGING VOLTAGE, THEN HAD THE BATTERY LOAD TESTED AND FOUND TO BE BAD. PURCHASED AN OPTIMA YELLOW TOP BATTERY AND ALL OTHER DASH WARNINGS CEASED. IN NOVEMBER, AGAIN RETURNING FROM A TRIP EXITING I95 THE CAR STALLED AND DISPLAYED ONLY THE CHECK HYBRID AND AWD LIGHTS. THIS TIME TURNED THE CAR OFF FOR 30 SECONDS AND THEN BACK ON. THE ENGINE TURNED ON AND HYBRID MOTOR FUNCTION RESUMED WITH THE \"CHECK HYBRID LIGHT\" STILL ILLUMINATED. I DISCONNECTED THE BATTERY FOR A MINUTE AND ALL WARNING LIGHTS WENT OFF WITH NORMAL ENGINE AND HYBRID DRIVE FUNCTION. I WAS TOLD TO CONTACT LEXUS IF IT OCCURRED AGAIN. ONE MONTH LATER AGAIN RETURNING FROM A TRIP, EXITED I95 AND ONCE THE CAR WAS SLOWED TO ABOUT 35 MPH CAR LOST POWER, WARNING LIGHTS \"AWD\" AND \"CHECK HYBRID\" ILLUMINATED AND CAR HAD ENTERED A \"LIMP\" TYPE OF MODE WITH SOME POWER WITH THE GAS PEDAL AND LIMITED SPEED. POWER DISTRIBUTION SCREEN SHOWED NO POWER MOVEMENT FROM THE ENGINE/BATTERY/WHEEL CHARGING. THE CHECK ENGINE LIGHT WAS ALSO ILLUMINATED. PULLED TO A PARKING LOT TURNED OFF MOMENTARILY AND THEN BACK ON, RESUMING NORMAL FUNCTION. \"AWD\" WARNING WENT AWAY, BUT \"CHECK HYBRID\" AND CHECK ENGINE LIGHTS WERE BOTH ON. ONE DAY PRIOR TO THE APPT AT LEXUS THE CAR WAS USED WITH THE WARNING LIGHTS STILL ILLUMINATED, STILL FUNCTIONING NORMALLY. THE LIGHTS, AT SOME POINT DURING THE DRIVE WENT OUT ON THEIR OWN. THE SERVICE APPOINTMENT WAS AGAIN CANCELLED ON THE WEDNESDAY BEFORE THE SCHEDULE.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450 HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10873581,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2016","dateComplaintFiled":"06/10/2016","vin":"JTJBC1BA1A2","components":"FUEL/PROPULSION SYSTEM","summary":"THE HYBRID COMPUTER SYSTEM SHORTED DUE TO A LEAK WHERE THE ROOF RACK CONNECTS TO THE ROOF. THIS COMPUTER IS BELOW THE REAR SEAT AND IS NEXT TO THE HYBRID BATTERIES. THIS COMPARTMENT SHOULD BE SEALED TO PREVENT WATER INTRUSION, AND IN NO SITUATION SHOULD WATER FROM THE ROOF BE ABLE TO REACH THIS COMPARTMENT. WATER ENTERING THIS AREA IS EXTREMELY DANGEROUS AND COULD CAUSE A FIRE OR THE CAR TO CEASE FUNCTIONING CORRECTLY WHILE IT IS IN MOTION.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450H","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10806989,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2015","dateComplaintFiled":"11/12/2015","vin":"","components":"ENGINE,HYBRID PROPULSION SYSTEM","summary":"CPSC: LEXUS HYBRID: CONSUMER STATED WHILE DRIVING AT HIGHWAY SPEED, THE ENGINE SHUT DOWN AND THE A WARNING MESSAGE OF HYBRID ENGINE BRAKE AND AWD FAILURE ILLUMINATED ON THE DASHBOARD. THE ACCELERATOR STOPPED FUNCTIONING AND THE CONSUMER HAD TO PULL OVER TO THE SHOULDER. THE GARAGE REPORTED THE FUEL PUMP AND THE FUEL SOLENOID HAD FAILED. BOTH NEEDED TO BE REPLACED ALONG WITH THE VAPOR RECOVERY SYSTEM. *JB","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450H","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10763110,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2015","dateComplaintFiled":"09/11/2015","vin":"","components":"SERVICE BRAKES","summary":"WHEN I WAS ON REVERSE GEAR IN MY LEXUS TRYING TO GET OUT OF THE PARKING SPOT, THERE WAS SUDDEN UNINTENDED ACCELERATION CRASHING MY LEXUS INTO A PARKED VEHICLE. I TRIED TO HIT THE BRAKES WHICH DID NOT WORK AND THE VEHICLE DID NOT STOP. THERE WAS EXTENSIVE DAMAGE TO THE PARKED CAR.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10650741,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2014","dateComplaintFiled":"10/28/2014","vin":"JTJBC1BA3A2","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2010 LEXUS RX 450 HYBRID. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE CHECK HYBRID WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450 HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10649291,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2013","dateComplaintFiled":"10/22/2014","vin":"","components":"ELECTRICAL SYSTEM","summary":"RADIO WILL CHANGE AUTOMATICALLY BY ITSELF FROM RADIO TO OTHER SOURCE CD, CHANGE TO SAT AND EJECT A CD WITHOUT TOUCHING ANYTHING. LEXUS COULDN'T FIND ANYTHING WRONG WHEN TAKEN IN. THEY UPDATED THE FIRMWARE, BUT IT STILL CONTINUES TO CHANGE FROM RADIO TO SAT AND EJECTS CD'S. I ASKED IF THERE WAS A RECALL OR OTHER KNOW COMPLAINTS ABOUT THIS. I WAS TOLD NO BY LEXUS. I SEARCHED ONLINE AND I FIND THIS HAPPENS TO OTHER CUSTOMERS SO I WANTED TO DOCUMENT THIS DEFECT. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450H","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10621593,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/27/2014","dateComplaintFiled":"08/12/2014","vin":"JTJZB1BA1A2","components":"AIR BAGS,SERVICE BRAKES","summary":"LEXUS RX450 WAS TRAVELING DOWN A ONE-WAY ROAD AND APPROACHED A STOP SIGN GOING 35 MPH. AFTER RUNNING THROUGH THE STOP SIGN DURING LATE HOURS OF THE NIGHT, THE LEXUS DROVE DIRECTLY INTO A DARK PRIVATE PARKING LOT, CONTINUING AT THE 35 MPH, BOUNCING THROUGH A DEEP POTHOLE AT THE PARKING LOT ENTRANCE (BREAKS WERE PUSHED BUT NOT ENGAGED) WHICH LED TO THE COLLISION WITH A PERPENDICULAR, PROPERLY PARKED LIMO. NO BRAKE IMPRESSIONS ON THE GROUND ALTHOUGH BRAKES WERE PUSHED. AIR BAGS DID DEPLOY. PASSENGER WAS KNOCKED OUT, SUSTAINED A CONCUSSION AND HAD TO BE PULLED OUT OF VEHICLE. CAR WAS RETITLED AS SALVAGE, AS WELL AS THE LIMO THAT WAS HIT. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450H","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10568643,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2013","dateComplaintFiled":"03/11/2014","vin":"2T2BK1BA5AC","components":"SERVICE BRAKES, HYDRAULIC","summary":"TRAFFIC ON I 5 N CAME TO A SUDDEN STOP. I STEPPED HARD ON THE BRAKES. THE ABS FUNCTION DID NOT WORK AND MY CAR SKIDDED AND WOULD HAVE GONE INTO THE LANE ON MY RIGHT IF I HAD NOT CORRECTED THE SKID. THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT WITH POTENTIAL BODILY INJURIES. I HAD THE VEHICLE INSPECTED BY LEXUS DEALER AND THEY SAID NOTHING WAS WRONG WITH THE ABS BRAKE SYSTEM AND THAT THIS COULD BE ONE IN A THOUSAND INCIDENT. I HAVE DRIVEN SEVERAL OTHER MANUFACTURERS AUTOS WITH ABS AND KNOW THAT THE LEXUS EXPERIENCE IS NOT HOW NORMAL ABS BRAKES SHOULD FUNCTION. THIS IS A SERIOUS DRIVING HAZARD AND I HAVE NOT RECEIVED A SATISFACTORY SOLUTION TO THIS ISSUE FROM LEXUS TO DATE. UPDATED 04/08/14","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10557015,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/19/2013","dateComplaintFiled":"12/23/2013","vin":"JTJBC1BA0A2","components":"AIR BAGS,SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2010 LEXUS RX 450H. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER 'S SIDE OF THE VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. THE SEAT BELTS FAILED TO RESTRAIN THE OCCUPANTS AND THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES AS A RESULT. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE LOT. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,000. UPDATED 02/11/2014 *BF THE CONSUMER WAS HIT BY A VEHICLE, THAT RAN A RED LIGHT. SHE WAS THEN PUSHED INTO A UTILITY POLE, AND THE FRONT END WAS CRUSHED. THE AIR BAGS DID NOT DEPLOY. ALSO, THE SHOULDER PORTION OF THE SEAT BELT, DID NOT RESTRAIN HER, AND SHE HIT THE STEERING WHEEL.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450H","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10499934,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2013","dateComplaintFiled":"02/25/2013","vin":"JTJBC1BA1A2","components":"SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM","summary":"1/11/13 - WHILE DRIVING, VARIOUS WARNING INDICATORS ON DASH BEGIN TO FLASH ' CHECK HYBRID SYSTEM, CHECK AWD SYSTEM, AND CHECK ABS, THEN CHECK ENGINE INDICATOR ILLUMINATES. VEHICLE ENGINE BEGINS TO DE-RATE AND THE ACCELERATOR PEDAL BECOMES INOPERABLE. BRAKES STILL FUNCTION. STOPPED VEHICLE, TURNED IT OFF, AND RE-STARTED. ENGINE WAS UNSTABLE AND THE RPM WAS OSCILLATING. THE HYBRID SYSTEM WAS NOT FUNCTIONING. VEHICLE WAS TOWED TO DEALERSHIP. DIAGNOSIS: FAULTY FUEL PUMP. MAINTENANCE ACTION: R&R FUEL PUMP, FILTER, & SUCTION PLATE. VEHICLE WAS RETUNED ON 1/19/13. ON 2/10/13 THE SAME EXACT SITUATION OCCURRED AGAIN. VEHICLE WAS TOWED TO DEALERSHIP. DIAGNOSIS: FAULTY FUEL PUMP/SYSTEM. MAINTENANCE ACTION: PENDING. DEALERSHIP IS WORKING WITH LEXUS ENGINEERS AND TESTING VARIOUS THEORIES. AS OF 2/25/13, THE VEHICLE IS STILL AT DEALERSHIP. ACCORDING TO MAINTENANCE RECORDS, SAME SITUATION OCCURRED ON 8/27/12 (PREVIOUS OWNER). DIAGNOSIS: FAULTY FUEL PUMP. MAINTENANCE ACTION: R&R FUEL PUMP, FILTER, & SUCTION PLATE. HISTORICALLY ' NO ACCIDENTS AND ALL SERVICES AND MAINTENANCE PERFORMED BY DEALERSHIP. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450H","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10479597,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2012","dateComplaintFiled":"10/10/2012","vin":"","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2010 LEXUS RX450 HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V305000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). THE CONTACT STATED THAT THE VEHICLE DID NOT EXHIBIT ANY ACCELERATION FAILURES PRIOR TO THE RECALL REPAIR. THE CONTACT STATED THAT AFTER THE REPAIR WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT HAD TO PLACE THE VEHICLE INTO NEUTRAL IN ORDER TO STOP THE ACCELERATION FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER BUT HAD NOT BEEN INSPECTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 33,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450H","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10471324,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2011","dateComplaintFiled":"08/17/2012","vin":"","components":"STRUCTURE,SEATS","summary":"MY LEXUS HAS A MOLD PROBLEM. THEY HAVE BEEN UNABLE TO REMEDY IT, BUT WILL NOT REPLACE THE VEHICLE. THEY HAVE TRIED TO REMEDY THE PROBLEM NO LESS THAN 7 TIMES, BUT CANNOT ELIMINATE THE MOLD. EMPLOYEES OF LEXUS OF GREENWICH HAVE ADMITTED TO ME THAT THEY KNOW THIS IS A RECURRING PROBLEM. YET THEY CONTINUE TO RETURN THE VEHICLE, WITH MOLD, TO THEIR CUSTOMERS. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10440049,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/10/2011","dateComplaintFiled":"12/15/2011","vin":"JTJBC1BA6A2","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2010 LEXUS RX450 HYBRID. AR APPROXIMATELY 6:10AM ON SATURDAY DEC. 10TH, IN CLEAR WEATHER, WHILE OPERATING HER VEHICLE, SHE ENTERED A PARKING AREA AND BACKED INTO A YELLOW BARRIER POST AT APPROXIMATELY 10 MPH. THE CONTACT ENGAGED THE VEHICLE IN DRIVE, BUT THE VEHICLE AGAIN REVERSED. THE VEHICLE THEN MOVED FORWARD, APPROACHING THE STREET. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT WENT TO THE FLOOR WITH NO RESPONSE. THE VEHICLE CONTINUED IN A FORWARD MOTION WITH APPARENT ACCELERATION. THE CONTACT TURNED THE VEHICLE LEFT, DEPRESSING THE BRAKE PEDAL SEVERAL TIMES AGAIN, BUT THE VEHICLE CONTINUED FORWARD WITH FURTHER ACCELERATION. APPROACHING A STOP SIGN APPROX. 30 YARDS FROM THE PARKING AREA AND NOT BEING ABLE TO HALT OR SLOW THE VEHICLE, THE CONTACT PROCEEDED THROUGH IT, TURNING RIGHT, ONTO A SERVICE ROAD. THE CONTACT CONTINUED TO DEPRESS THE BRAKE AND ATTEMPTED TO MOVE THE SHIFT LEVER TO ANOTHER GEAR, BUT NEITHER RESPONDED. THE CONTACT CONTINUED TO EXPERIENCE A SENSE OF ACCELERATION. AT A POINT APPROX. 140 YARDS FROM THE STOP SIGN, THE CONTACT OPENED THE DRIVER'S SIDE DOOR AND JUMPED OUT OF THE VEHICLE AS IT MOVED FORWARD AT APPROX. 25-30 MPH. THE CONTACT'S RIGHT ELBOW, WRIST AND LEFT ARM HIT THE GROUND. AS THE CONTACT ATTEMPTED TO FLAG DOWN PASSING MOTORIST, THE VEHICLE RAN UP AGAINST THE CURB AND FINALLY GROUND TO A HALT AGAINST THE GRANITE CURB. APPROX. 60 YARDS FROM THE CONTACT'S EXIT POINT. THE VEHICLE WAS STILL ENGAGED IN DRIVE WHEN THE CONTACT APPROACHED THE VEHICLE. UPDATED 01/06/12 *BF","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450 HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10437757,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2011","dateComplaintFiled":"11/29/2011","vin":"","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"HYBRID VEHICLE + KELSEY IGNITION = DEADLY COMBINATION. WE ACCIDENTALLY LEFT OUR 2010 LEXUS RX450H IN THE GARAGE WITH THE IGNITION \"ON\" AND TURNED IN FOR THE NIGHT. SINCE IT IS A HYBRID, IT MAKES NO SOUND - EVEN WHEN \"RUNNING\". SO WE WERE UNAWARE THE IGNITION WAS STILL ON. MUCH LATER IN THE EVENING, AFTER THE BATTERY HAD DEPLETED, THE GAS ENGINE CAME ON, FILLING OUR GARAGE WITH CARBON MONOXIDE. HAD I NOT GONE BACK OUT TO RETRIEVE SOMETHING FROM THE GARAGE AND NOTICED THAT BY THIS TIME THE CAR'S GAS ENGINE WAS RUNNING, I LIKELY WOULDN'T BE WRITING THIS E-MAIL. THIS IS A VERY DANGEROUS FLAW IN AN OTHERWISE GREAT CAR. THE TINY RED VS. GREEN LED ON THE IGNITION BUTTON IS NOT ENOUGH INDICATION THAT THE CAR IS RUNNING. AN AUDIBLE ALARM OR SOME TYPE OF POSITIVE INTERLOCK IS NEEDED. ## VIN FAILED ## LEXUS RX 450H 2010 ## *KB","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX450 HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10427019,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2011","dateComplaintFiled":"09/24/2011","vin":"JTJBC1BA3A2","components":"TIRES","summary":"LEXUS RX 450H. 2010. WAS PURCHASED BRAND NEW FROM THE DEALERSHIP. ALL MAINTENANCE WAS PERFORMED AT THE SAME DEALERSHIP THE CAR WAS PURCHASED. SINGLE OWNER. TWENTY MONTHS LATER (AT 34,000 MILES) ALL 4 TIRES ARE NO LONGER GOOD AT THE INNER EDGE. TWO POSSIBILITIES: 1) THE TIRES WERE BAD QUALITY; 2) THE DEALERSHIP FAILED TO BALANCE AND ROTATE THE TIRES. FOR SAFETY, I HAD NO OTHER CHOICE TO CHANGE THEM. I AM VERY DISSATISFIED. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10420032,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2011","dateComplaintFiled":"08/18/2011","vin":"JTJBC1BA8A2","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2010 LEXUS RX 450H. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 70 MPH WHILE DRIVING UP AN EXTREMELY STEEP INCLINE. AN AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE RESPONSE WAS NORMAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10416217,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2010","dateComplaintFiled":"07/29/2011","vin":"JTJBC1BA8A2","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS A 2010 LEXUS RX450H. WHILE DRIVING APPROXIMATELY 25 MPH THE CONTACT DROVE OVER A BUMP IN THE ROAD WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE STALLED AND SUDDENLY THE BRAKES DISENGAGED. THE CONTACT STATED THE FAILURE OCCURRED SEVERAL TIMES AND CAUSED A REAR END COLLISION WITH ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIANS STATED THE REGENERATIVE AND THE HYDRAULIC BRAKING SYSTEM BEGAN TO SWITCH FROM ONE TO THE OTHER AND CAUSED THE HESITATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10414279,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2011","dateComplaintFiled":"07/19/2011","vin":"","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"2010 LEXUS RX450H. CONSUMER STATES PROBLEM WITH BRAKING SYSTEM *TGW THE CONSUMER NOTICED AFTER DRIVING THE VEHICLE FOR A FEW MONTHS, THAT IT SOMETIMES SURGED FORWARD A FEW FEET WHILE BRAKING OR WHEN LETTING OFF THE BRAKE. THE DEALER INFORMED THE CONSUMER THE BRAKING SYSTEM WAS TYPICAL OF A HYBRID VEHICLE. THE CONSUMER STATED A COUPLE OF WEEKS LATER, THE VEHICLE SURGED FORWARD AGAIN AS SHE WAS BRAKING. *JB","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10409072,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/25/2011","dateComplaintFiled":"06/27/2011","vin":"JTJZB1BA4A2","components":"SERVICE BRAKES, HYDRAULIC","summary":"I WAS DRIVING APPROXIMATELY 30 - 40 MPH ON THE FREEWAY. I WENT TO MAKE A LANE CHANGE, LOOKED OVER MY SHOULDER TO MAKE SURE LANE WAS CLEAR, AS I TURNED BACK, THE CAR IN FRONT OF ME STOPPED. I PUT ON MY BRAKES, THERE WAS NO RESPONSE FROM MY BRAKES, THEY DISENGAGED. MY CAR SURGED FORWARD AND HIT THE CAR IN FRONT OF ME. MY SEATBELT DID NOT HAVE ANY TENSION, THEREFORE, MY BODY HIT THE STEERING WHEEL. NOTHING HAS BEEN DONE. THE ACCIDENT JUST HAPPENED. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10394094,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2011","dateComplaintFiled":"04/03/2011","vin":"JTJBC1BA7A2","components":"TRACTION CONTROL SYSTEM","summary":"I AM WRITING TO YOU TO DESCRIBE A VERY DANGEROUS CHARACTERISTIC OF THE LEXUS RX 450H. I AM LUCKY THAT A GUARDRAIL PREVENTED ME FROM GOING OFF A CLIFF AND I AM VERY CONCERNED THAT OTHER DRIVERS WILL NOT BE SO FORTUNATE. WHILE DRIVING DOWN A SLIGHT INCLINE ON AN INCH OF SO OF FRESH SNOW IN INCLINE VILLAGE, NEVADA AT 25 MPH, I FOUND MYSELF OUT OF CONTROL EVEN THOUGH I HAD AT LEAST 200 FEET TO SLOW DOWN FOR A TURN; I HIT A GUARDRAIL AT 15 MPH, CAUSING $20,000 WORTH OF DAMAGE TO MY LEXUS RX 450H. NEEDLESS TO SAY, I TRADED IT THE NEXT DAY FOR AN RX 350H TO AVOID ANOTHER SIMILAR EXPERIENCE. SO HOW DID THE SITUATION I DESCRIBE HAPPEN? WHEN I BRAKED, I QUICKLY NOTICED THAT THE WHEELS WERE LOCKED AND THAT THE STEERING NO LONGER WORKED (I HAVE FORTY YEARS OF EXPERIENCE DRIVING IN SNOW, HAVING BEEN IN SNOW SINCE MY YOUTH IN CANADA) AND I REMOVED MY FOOT FROM THE BRAKE TO REGAIN STEERING CONTROL. UNFORTUNATELY, THE WHEELS REMAINED LOCKED AND I RAN OUT OF TIME. MY LEXUS RX 450H HAD LESS THAN 2,300 MILES AT THE TIME. I ACQUIRED IT WHEN MY LEASE ON MY RX 400H RAN OUT. WHILE I WAS AWARE THAT THE RX 400H LOCKED ITS WHEELS IN SLIPPERY ROAD CONDITIONS (A KNOWN ATTRIBUTE DOCUMENTED IN THE USER MANUAL), I KNEW HOW TO REACT AND NEVER PANICKED WHEN THE WHEELS LOCKED; I SIMPLY REMOVED MY FOOT FROM THE BRAKE AND REGAINED STEERING CONTROL. SO WHAT MAKES THE RX 450H DIFFERENT THAN THE RX 400? A LOOK AT THE POWER GAUGE WHILE DRIVING IDENTIFIES THE DIFFERENCE QUICKLY; IN THE RX 400, THE CHARGING SYSTEM DOES NOT TRY TO CAPTURE ENERGY TO RECHARGE THE BATTERIES EXCEPT WHEN ONE IS TOUCHING THE BRAKE PEDAL, WHILE IN THE RX 450H, THE CHARGING SYSTEM TRIES TO CAPTURE ENERGY AS SOON AS ONE REMOVES HIS/HER FOOT FROM THE GAS PEDAL, NOT WHEN ONE TOUCHES THE BRAKE. FROM AN ENGINEERING PERSPECTIVE, IT MAKES SENSE TO LEVERAGE THE FACT THAT THE DRIVER IS INTENDING TO SLOW AS S/HE HAS REMOVED THEIR FOOT FROM THE GAS PEDAL BUT IT IS A DISASTER WHEN THE ROADWAY IS ICY. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10391988,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2011","dateComplaintFiled":"03/16/2011","vin":"","components":"SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL","summary":"SERVICE BRAKES, MARCH 13, 2011 - MANSFIELD MA I PURCHASED MY 2010 LEXUS RX 450H IN DECEMBER 2010. EVER SINCE I BOUGHT IT, I HAVE NOTICED THAT FROM TIME TO TIME, WHEN I PRESS THE BRAKE PEDAL, THE CAR SEEMS TO SURGE FORWARD(!) MOMENTARILY BEFORE IT SLOWS DOWN. THIS HAPPENS MOST FREQUENTLY. IT WILL HAPPEN EVEN IF I AM ONLY COASTING AND NOT TOUCHING THE GAS PEDAL WHEN PRESSING THE BRAKE INITIALLY. IT HAPPENS TO ME AT LEAST ONCE OR TWICE A WEEK. IT IS SOMEWHAT DISTURBING. I HAVE MENTIONED THIS TO MY LEXUS DEALER, BUT THEY HAVE DISMISSED MY CONCERNS BOTH TIMES I BROUGHT IT UP. HAS ANYONE ELSE NOTICED THIS ISSUE? VIEW DETAILS","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10386037,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2011","dateComplaintFiled":"03/01/2011","vin":"JTJBC1BA7A2","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2010 LEXUS RX450H. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO UNINTENTIONALLY DECELERATE. DURING THE FAILURE THE CHECK ENGINE, ALL WHEEL DRIVE AND HYBRID SYSTEM LIGHTS WERE ILLUMINATING. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 18,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10367888,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2010","dateComplaintFiled":"11/26/2010","vin":"","components":"SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I WAS DRIVING MY NEW LEXUS 450H (2,000 MILES) IN A FRESH LIGHT SNOW (1.5 TO 2 INCHES) IN INCLINE VILLAGE NV AT 25 MILES PER HOUR ON A SLIGHT DECLINE WHEN I DEPRESSED THE BRAKE PEDAL TO SLOW DOWN FOR A CURVE A FEW HUNDRED FEET AWAY. IT LOCKED THE WHEELS IMMEDIATELY AND AS A RESULT I HAD NO STEERING CONTROL. GIVEN THAT I HAD ENOUGH TIME TO GET MY FOOT OFF THE BRAKE BEFORE HAVING TO MAKE TURN AHEAD, I REMOVED MY FOOT FROM THE BRAKE (I HAVE BEEN DRIVING IN SNOW MY WHOLE LIFE SINCE I WAS RAISED IN CANADA) AND IT HAD NO EFFECT -- THE WHEELS REMAINED LOCKED AS I GAINED NO CONTROL OF STEERING AND THE VEHICLE CONTINUED TO SLIDE UNTIL IT HIT THE GUARD RAIL ACROSS THE STREET AS I ENTERED THE TURN AT SOME 10 TO 15 MILES AN HOUR. I AM CONVINCED THAT THE PROBLEM LIES IN THE 450H TRYING TO GENERATE POWER WHENEVER THE GAS PEDAL IS NOT DEPRESSED -- THIS IS DIFFERENT THAN MY FORMER LEXUS 400H WHICH ONLY TRIED TO GENERATE POWER WHEN THE BRAKE PEDAL IS DEPRESSED (I KNOW ABOUT THE NEW LOGIC BECAUSE THE POWER GAUGE (THAT SHOWS WHETHER THE BATTERIES ARE CHARGING OR DISCHARGING) SHOWS CHARGING WHENEVER ONE'S FOOT IS TAKEN OFF THE GAS PEDAL ON THE 450H, NOT ON THE 400H). NEEDLESS TO SAY, I IMMEDIATELY WENT TO THE LOCAL LEXUS DEALER AND TRADED THE VEHICLE FOR AN RX350 THAT WILL DRIVE LIKE A NORMAL CAR. I AM ONLY INTERESTED IN HAVING PEOPLE THAT LIVE IN HILLY SNOW CONDITIONS AVOID BUYING THE RX450H AS THEY WILL NECESSARILY HAVE THE SAME EXPERIENCE. I DO NOT HAVE VIN AT THIS TIME AS I AM AT MY SECOND HOME IN CALIFORNIA AT THIS TIME. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10357966,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2010","dateComplaintFiled":"09/27/2010","vin":"JTJBC1BAXA2","components":"STEERING","summary":"WE BOUGHT A LEXUS 450H 3 MONTH AGO. ON LAST SATURDAY, WHEN THE CAR HIT CURB AT STARTING SPEED, THE STEER WHEEL TURNS 90 DEGREE. THE LEFT FRONT TIRE HAS ONLY VERY SMALL IMPACT, SOME DUST MARK CAN BE EASILY WIPED OFF. THE CAR IS STILL DRIVABLE, BUT WE ARE AFRAID THAT THIS CAR MAY LOSS CONTROL VERY EASILY, ESPECIALLY WHEN IT IS OFF ROAD ON BUMPY ROAD. DEALER IS STILL TALKING WITH THE FACTORY TO CHECK WHETHER THE FACTORY WARRANTY WILL COVER THE DAMAGE. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10347260,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2010","dateComplaintFiled":"08/04/2010","vin":"JTJBC1BA2A2","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2010 LEXUS RX450 HYBRID. THE CONTACT WAS DRIVING AT UNKNOWN SPEEDS IN A PARKING LOT WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE BRAKES WOULD NOT ENGAGE DESPITE HER REPEATED ATTEMPTS TO STOP THE VEHICLE. THE VEHICLE PROCEEDED TO ACCELERATE AND THE FRONT PASSENGER TIRE EXPLODED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,000.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10326756,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2010","dateComplaintFiled":"04/21/2010","vin":"","components":"SERVICE BRAKES, ELECTRIC","summary":"I WANTED TO ALERT YOU THAT OTHER HYBRID MODELS THAT WERE MANUFACTURED WITH THE SAME BRAKING SYSTEM AS THE PRIUS SUFFER THE SAME ISSUE. I HAVE A 2010 LEXUS 450H RX AND ITS BRAKES DISENGAGE WHEN I AM DRIVING ON BUMPY ROADS AND OVER POT HOLES. I LIVE IN A NORTHEASTERN CITY WITH MANY BUMPS AND MY BRAKES STOP WORKING OFTEN AND AS A RESULT I HAVE TO SLAM THEM ON MUCH MORE QUICKLY. ALTHOUGH I HAVEN'T HAD A CRASH AT THIS POINT, I CAN EASILY SEE RUNNING INTO THE BACK OF A STOPPED CAR IN FRONT OF ME IF MY BRAKES DISENGAGE AT THE WRONG TIME. THIS IS A CONTINUAL ISSUE AND I DON'T HAVE A SPECIFIC DATE BUT GIVEN THE PRIUS RECALL, I AM CONFUSED WHY MY OWN BRAKES HAVE NOT HAD A SIMILAR SOFTWARE FIX AND THE ISSUE SOUND EXACTLY THE SAME. THE DATE BELOW IS NON SPECIFIC. I HAVE HAD THE CAR FROM DEC 2009 UNTIL NOW AND THE ISSUE HAS BEEN CONTINUOUS. THE BRAKES APPEAR TO WORK FINE ON SMOOTH ROADS. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10325528,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2009","dateComplaintFiled":"04/13/2010","vin":"JTJZB1BA2A2","components":"SERVICE BRAKES, AIR,VEHICLE SPEED CONTROL","summary":"I PURCHASED MY 2010 LEXUS RX 450H IN JULY OF 2009. EVER SINCE I BOUGHT IT, I HAVE NOTICED THAT FROM TIME TO TIME, WHEN I PRESS THE BRAKE PEDAL, THE CAR SEEMS TO SURGE FORWARD(!) MOMENTARILY BEFORE IT SLOWS DOWN. THIS HAPPENS MOST FREQUENTLY WHEN DRIVING OVER BUMPY ROADS. AND IT WILL HAPPEN EVEN IF I AM ONLY COASTING AND NOT TOUCHING THE GAS PEDAL WHEN PRESSING THE BRAKE INITIALLY. IT HAPPENS TO ME AT LEAST ONCE OR TWICE A WEEK. IT IS SOMEWHAT DISTURBING. I HAVE MENTIONED THIS TO MY LEXUS DEALER, BUT THEY HAVE DISMISSED MY CONCERNS BOTH TIMES I BROUGHT IT UP. I NOTICED THIS EVEN BEFORE I HAD HEARD OF THE TOYOTA RECALL ON HYBRID PRIUS BRAKES, BUT FROM WHAT I READ, THE ISSUE SOUNDS SIMILAR TO THE PRIUS HYBRID 2010 PROBLEMS. BUT THERE IS SO FAR NO RECALL ON LEXUS 2010 HYBRID BRAKES. HAS ANYONE ELSE NOTICED THIS ISSUE? *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10314181,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2010","dateComplaintFiled":"02/25/2010","vin":"JTJBC1BA9A2","components":"VEHICLE SPEED CONTROL","summary":"I WAS DRIVING A 2010 LEXUS RX450H ON A HIGHWAY AT @60 MPH WHEN IT ACCELERATED ON ITS OWN TO @80 MPH WITHIN A FEW SECONDS. IT RESPONDED TO THE BRAKE AND I EXITED THE HIGHWAY. I HAD THE VEHICLE PREVIOUSLY CHECKED BY THE DEALER, RALLYE LEXUS IN GLEN COVE NY, AND THEY SAID THEY WERE NO PROBLEMS. THE DEALER AND FACTORY REP. CHECKED THE VEHICLE AFTER THE INCIDENT AND THEY AGAIN SAID THERE WERE NO PROBLEMS WITH THE CAR. HOWEVER, THE EVENT DID OCCUR AND NOW I WILL NOT DRIVE THE VEHICLE. FORTUNATELY THERE WAS NO ACCIDENT AS A RESULT OF THE MALFUNCTION. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10313118,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2009","dateComplaintFiled":"02/23/2010","vin":"JTJZB1BA3A2","components":"ELECTRICAL SYSTEM","summary":"PURCHASED A 2010 LEXUS 450H IN AUGUST OF 2009 AND LESS THAN ONE WEEK AFTER PURCHASED MY WIFE PARKED THE CAR FOR TWO HOURS AND RETURNED AND THE BATTERY WAS DEAD. LEXUS SENT SOMEONE TO JUMP START IT AND WE BROUGHT TO SERVICE AT THE DEALER IN CARLSBAD, CA. THE NEXT DAY. THEY CHECKED IT OVER AND SAID THAT THE ONBOARD COMPUTER NEVER FOUND A PROBLEM AND THAT ALL APPEARED TO BE PERFECT. THEY DOUBTED THAT THE CAR WAS EVER JUMP STARTED BUT THEN CALLED THE TOWING PEOPLE AND FOUND THAT TO BE TRUE. THEY GAVE ME A READOUT SHOWING THE CAR WAS FINE AND THAT THE ONBOARD COMPUTER SHOWED NO ERROR. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10312190,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2009","dateComplaintFiled":"02/19/2010","vin":"JTJBC1BA9A2","components":"STEERING,SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"TL*THE CONTACT OWNS A 2010 LEXUS RX450H. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH OVER A BUMPY ROAD SURFACE. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL IN WHICH THERE WAS A DELAY POWER RESPONSE. THE DRIVER WAS ABLE TO CONTINUE IN OPERATION. THE FAILURE OCCURRED WHENEVER ENCOUNTERING A BUMPY ROAD SURFACE. IN ADDITION, DURING ACCELERATION THE VEHICLE BECAME UNCONTROLLABLE WHICH OCCURRED INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DETECT A PROBLEM. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 900. UPDATED 03/15/10 *BF UPDATED 10/05/10","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10311506,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2009","dateComplaintFiled":"02/17/2010","vin":"","components":"POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)","summary":"THE RX450H IS DOWNRIGHT DANGEROUS. THE 4 WHEEL DRIVE DOES NOT SWITCH \"ON DEMAND\" AS THE ADVERTISING SAYS. I LIVE IN SNOWY MASSACHUSETTS AND DO NOT NEED PERMANENT 4 WHEEL DRIVE, BUT IT IS ESSENTIAL WHEN THE ROADS ARE FULL OF SNOW OR ICE. I WAS PUZZLED AT FIRST THAT THE 4 WHEEL DRIVE ONLY ACTUATED UNDER 25 MPH. I TESTED IT ON SHARP CORNERS IN THE SNOW: THE BACK SLID OUT; AND ON FASTER, GRADUAL CORNERS: THE CAR SIDE SLIPPED. NEVER DID THE 4 WHEEL DRIVE SWITCH ON AND CORRECT THE SLIDE. I LOOKED IN THE MANUAL FOR THE METHOD TO MANUALLY ACTIVATE 4 WHEEL DRIVE BUT COULDN'T FIND IT. I CONTACTED LEXUS. THEY SAID THAT I SHOULD USE THE SNOW SWITCH. THIS IS A MENU ITEM WHICH ANNOYINGLY MUST BE SWITCHED ON EVERY TIME YOU DRIVE. IT DIDN'T WORK AS IT ONLY CHANGES THE GEAR AND ACCELERATION CHARACTERISTICS LIKE ANY OTHER WINTER/SUMMER SWITCH. THEY ALSO SAID THAT IT SHOULD WORK AT HIGH SPEEDS WHEN MORE POWER IS NEEDED. I TRIED THAT AND FOUND THAT AT 60 MPH IF I ABSOLUTELY FLOORED THE ACCELERATOR ON A STEEP HILL THE 4 WHEEL DRIVE WOULD SWITCH ON BRIEFLY. THAT'S HYBRID TECHNOLOGY BEING USED TO REDUCE CONSUMPTION?! I WENT BACK TO MY DEALER: WHAT WAS I DOING WRONG? AFTER TWO MONTHS OF PHONE TAG WITH THE DEALER AND LEXUS, THE DEALER PROMISED TO PICK UP THE CAR AND TEST IT. AFTER A WEEK OF TELEPHONE CALLS THEY SAID THERE WAS NO POINT IN TESTING THE CAR AS IT WAS WORKING \"AS DESIGNED\". HOWEVER IT WASN'T WORKING AS ADVERTISED WHICH IS THAT THE 4 WHEEL DRIVE WILL COME ON \"AS NEEDED\". I'D SAY THAT A BROAD SKID IN SNOW IS \"AS NEEDED\". LEXUS DOES NOT INTEND TO DO ANYTHING ABOUT THIS COMPLAINT. THEY PUT ME ONTO A \"BUSINESS DEVELOPMENT\" SPECIALIST WHO TRIED TO UPSELL ME ON A NON-HYBRID 4X4 WHICH HE SAID HAD \"A NON SLIP DIFFERENTIAL\" AND WOULD THEREFORE HAVE BETTER HANDLING. I CONSIDER IT VERY DANGEROUS THAT A DRIVER THINKS THEY WILL HAVE CONTROL BECAUSE OF LEXUS ADVERTISING AND SALESMAN CLAIMS BUT WILL LIKELY LOOSE CONTROL IN SNOW OR ICE AND CAUSE A SERIOUS ACCIDENT. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10307520,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2010","dateComplaintFiled":"02/08/2010","vin":"JTJBC1BA3A2","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"I LIVE IN ALDIE, VA AND HAVE A NEW LEXUS 2010 RX 450H HYBRID. I HAD AN ACCIDENT ON 01/30/2010 AROUND 11AM. WHAT HAPPENED WAS... I WAS DRIVING AROUND 5 TO 10 MILES SPEED AND TURNED THE VEHICLE TO 90 DEGREES SLOWLY TO GO TO THE SCHOOL. BUT THE VEHICLE WENT 45 DEGREES AND HIT A WOODEN STOP SIGN. I WAS REALLY DRIVING SLOW. I APPLIED THE BRAKE, BUT THE CAR SUDDENLY PICKED SOME SPEED AND HIT THE STOP SIGN. ITS UNUSUAL. THERE MAY BE SOME DEFECT IN THE BRAKES/GAS PEDALS OR WITH THE ABS SYSTEM OR THE ELECTRONICS AROUND IT. I CALLED LEXUS CUSTOMER SERVICE AND FILED A COMPLAINT ABOUT THE VEHICLE. THEY ARE SENDING IT TO THE LEGAL DEPARTMENT. THE ESTIMATED DAMAGE TO MY CAR WAS AROUND $5,550 AND THE CAR IS CURRENTLY AT THE AUTOBODY SHOP FOR REPAIR.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10307676,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2010","dateComplaintFiled":"02/08/2010","vin":"JTJBC1BA6A2","components":"STEERING,SERVICE BRAKES, ELECTRIC","summary":"LEXUS HYBRID SUV 2010 RX450H. CAR WAS IN SNOW SETTING AND WHEN I TRIED TO BRAKE ON A LIGHT SNOW SURFACE, THERE WAS NO RESPONSE FROM THE BRAKES AND I ALSO WAS UNABLE TO STEER. I CONTINUED FORWARD UNTIL I REACHED CLEAR PAVEMENT AND WAS THEN ABLE TO BRAKE. THIS HAPPENED 3 TIMES TODAY UNDER THE SAME CONDITIONS. LUCKILY NO CARS WERE COMING OR I WOULD HAVE BEEN HIT BROADSIDE ON A BUSY STREET. *CN","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10302190,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2010","dateComplaintFiled":"01/25/2010","vin":"JTJBC1BA1A2","components":"STEERING","summary":"TL*THE CONTACT OWNS A 2010 LEXUS RX458. WHENEVER THE STEERING BASE WAS ADJUSTED AN ITEM COULD FALL BETWEEN THE STEERING BASE AND IT PREVENTED THE CONTACT FROM MAKE A LEFT OR RIGHT TURN. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE A PART OF HIS KEY CHAIN WAS CAUGHT IN THE STEERING WHEEL. THE CURRENT AND FAILURE MILEAGES WERE 40.","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10296944,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2009","dateComplaintFiled":"12/25/2009","vin":"JTJBK1BA6A2","components":"SEATS","summary":"THE FRONT HEAD RESTRAINTS WILL NOT LOCK IN THE PROPER POSITION ON MY NEW LEXUS RX350. THEY KEEP RISING UNTIL THEY REACH THE TOP POSITION AND THEY WILL LOCK IN THAT POSITION, BUT NOT IN THE FIRST OR SECOND POSITIONS. THIS IS A SAFETY ISSUE BECAUSE I NEED THEM TO LOCK IN THE FIRST POSITION. THE DEALER SAID THEY WERE OPERATING CORRECTLY AND LEXUS SAID I SHOULD GET A SECOND OPINION FROM A DIFFERENT DEALER. HOWEVER, THE OWNER'S MANUAL ON PAGE 71 STATES: \"AFTER ADJUSTING THE HEAD RESTRAINTS, PUSH DOWN ON THEM AND MAKE SURE THEY ARE LOCKED IN POSITION.\" THEY WILL NOT LOCK IN ANY POSITION BUT THE TOP ONE. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10288972,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2009","dateComplaintFiled":"10/19/2009","vin":"JTJBK1BA7A2","components":"VISIBILITY","summary":"I BOUGHT A NEW LEXUS RX 350 2010 ON JULY 3, 2009 AT NEWPORT LEXUS. ON AUGUST 28 WHEN I OPENED THE LEFT REAR DOOR AT NIGHT, WHILE SUV WAS PARKED IN THE GARAGE, TO RETRIEVE ITEM FROM THE BACK SEAT, THE WHOLE LEFT REAR WINDOW SHATTERED IN PIECES. IT WAS QUITE A TRAUMATIC EXPERIENCE FOR ME. IT TOOK ME ALMOST FORTY MINUTES TO CLEAN UP THE FIBROGLASS DEBRIS. PRIOR TO THIS INCIDENT, I WAS NOT AWARE OF ANY DAMAGE TO THE LEFT REAR PASSENGER SIDE WINDOW. I TOOK THE SUV BACK TO DEALER NEXT DAY. THE COMPANY DID REPLACE IT IN GOODFAITH. THEY CLAIMS IT WAS THE FIRST TIME THEY HEARD SUCH AN INCIDENT. I JUST WONDER WHETHER THERE ARE OTHER REPORTED SIMILAR INCIDENT. I DO HAVE GRANDKID OCCASIONALLY SITTING IN THE REAR SEAT. IF COULD POTENTIALLY CAUSE INJURY TO THE PASSENGER SITTING IN THE BACK SEAT. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10285307,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2009","dateComplaintFiled":"09/26/2009","vin":"JTJBC1BA3A2","components":"TIRES","summary":"FIRESTONE TIRE 235/75/19 DUELER H/L 400 TIRE HAS HAIR LINE SPLITS ON SIDE WALL THAT CAUSE TIRE TO GO FLAT. THIS IS A NEW LEXUS RX450 WITH ONLY 2,800 MILES, CAR DID NOT BUMP A CURB,POT HOLE OR BEEN IN A ACCIDENT. LEXUS AUTO DEALER WILL REPLACE THE TIRE AT A COST TO ME. *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"},{"type":"Tire","productYear":"9999","productMake":"BRIDGESTONE","productModel":"BRIDGESTONE","size":null,"manufacturer":"Bridgestone Americas Tire Operations"}]},{"odiNumber":10277159,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2009","dateComplaintFiled":"07/17/2009","vin":"2T2BK1BA1AC","components":"SUSPENSION,WHEELS","summary":"TL*THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT HEARD A RATTLING SOUND IN THE REAR DRIVER'S SIDE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS IN ORDER TO CORRECT THE FAILURE, BUT THE NOISE STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 720. UPDATED 08/04/09. *LJ UPDATED 08/10/09.*JB","products":[{"type":"Vehicle","productYear":"2010","productMake":"LEXUS","productModel":"RX","manufacturer":"Toyota Motor Corporation"}]}]}