{"count":100,"message":"Results returned successfully","results":[{"odiNumber":11734452,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2026","dateComplaintFiled":"04/28/2026","vin":"WDDTG5CB0FJ","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"On the morning of April 28, 2026, at approximately 7:30 AM, I discovered that the front panel of the panoramic sunroof on my 2015 Mercedes-Benz GLA45 AMG had spontaneously shattered while the vehicle was parked at my residence in Meridian, Idaho.  When I went out to the vehicle in the morning, I found glass fragments distributed across the rear seat area, the rear floor, and my child's car seat. Looking up, I saw that the front panoramic glass panel had shattered. My husband and I conducted a complete walk-around inspection of the vehicle exterior. We found no evidence of any external impact: no damage to the roof surface, body panels, surrounding trim, or any other glass on the vehicle. There was no debris (rocks, branches, hailstones, construction materials, or any other potential impact source) on top of, beneath, in or around the vehicle. The rear panoramic glass panel was intact. Glass fragments were present both inside the cabin and on the exterior surface of the roof and a few fragments were found on the roadway. The car seat where glass fragments fell is regularly occupied by my [XXX]  daughter. On this particular morning, she was not in the vehicle only because of a coincidental change in our family's schedule that day, but typically she gets into her carseat independently, buckles herself, and I check her buckles. Thankfully, she was not injured but her car seat now has glass fragments in the seat.   I am filing this complaint to document the incident in support of NHTSA's ongoing collection of safety data for consumers.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"AMG GLA45","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11716914,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2026","dateComplaintFiled":"02/10/2026","vin":"WDCTG4GB6FJ","components":"AIR BAGS","summary":"I came out from work. Got in my car and started it and went to make a three-point turn to go the opposite direction on a quiet back street in the airbag deployed halfway through and blew up in my face, causing my hands to be hurt and difficulty with breathing.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11714841,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/21/2026","dateComplaintFiled":"02/01/2026","vin":"WDCTG4EB2FJ","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Collision Prevention Assist Plus Inoperative Light on the dashboard it appears often and beep I am not sure and why","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11700522,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2023","dateComplaintFiled":"11/20/2025","vin":"WDCTG4GB0FJ","components":"STRUCTURE","summary":"The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that the roof panel had detached and was tilted. The vehicle was taken to the dealer, where an estimate for the repair was provided. The contact related the failure to NHTSA Campaign Number: 21V197000 (Structure), but the dealer informed the contact that the VIN was not included in the recall. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11700532,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"11/20/2025","vin":"WDCTG4GB0FJ","components":"VISIBILITY","summary":"The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that the sunroof panel was tilted on one side and fractured. There were no warning lights illuminated. Upon researching the failure, the contact associated the failure with NHTSA Campaign Number: 19V918000 (Visibility); however, the VIN was not included. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN for the failure. The dealer provided an unknown diagnosis. The vehicle was not repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 85,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11699420,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2025","dateComplaintFiled":"11/14/2025","vin":"WDCTG4GB4FJ","components":"SUSPENSION","summary":"The contact owns a 2015 Mercedes-Benz GLA250. While the contact's daughter was driving at an undisclosed speed, the rear suspension collapsed. The contact stated that when the failure occurred, the vehicle swerved into the next lane. The contact stated that there were no other vehicles nearby during the failure. The vehicle was towed to the dealer, where it was diagnosed with frame corrosion. The contact was informed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11695495,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2025","dateComplaintFiled":"10/24/2025","vin":"WDCTG4GB8FJ","components":"STRUCTURE","summary":"Mercedes repair shop inspected this car and stated that there is rear-subframe rusting and corrosion.  Repair shop states that this is a safety issue.  I took it into Mercedes dealer who stated that this VIN is not  covered by a 20-year, unlimited-mile rear-subframe warranty (Feb\u2013Mar 2023) for specific models (C/E/GLK/CLS/SLK/SLC/SL).  Mercedes extended the warranty on the models where they saw the most repeat failures, in a way that addresses the worst cases (holes) while controlling scope and liability\u2014not an admission of a universal defect across all lines (e.g., GLA), which is why my VIN isn\u2019t in the program.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11682440,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2025","dateComplaintFiled":"08/22/2025","vin":"WDCTG4GB5FJ","components":"STEERING,AIR BAGS","summary":"The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that while driving at an undisclosed speed, the SRS warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11679767,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2024","dateComplaintFiled":"08/11/2025","vin":"WDCTG4GB0FJ","components":"ENGINE","summary":"The contact owns a 2015 Mercedes-Benz GLA 250. The contact stated that occasionally, while driving at various speeds, the vehicle experienced a loss of automotive power. The check engine warning light was illuminated. The contact stated that the failure had progressed. The vehicle was taken to a local independent mechanic, where it was diagnosed and DTC: P052E71; was retrieved. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact related the failure to an undisclosed recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11670346,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2025","dateComplaintFiled":"06/30/2025","vin":"WDCTG4GB2FJ","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Check engine light on my 2015 MB GLA250 4matic came on and the error is \"P052E PCV Regulator Valve Performance\". There is a recall for other MB vehicle with the same engine. I believe the 2015 Mercedes-Benz GLA250 and other models with the same engine should be included in the recall.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11668794,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2025","dateComplaintFiled":"06/24/2025","vin":"WDCTG4GB1FJ","components":"ENGINE","summary":"I have a 2015 Mercedes benz GLA\u202f250 showing code P052E There\u2019s a TSB (MC\u201110241531\u20110001) and (LI01.20-P-076894 )covering intake\u2011line assemblies on similar M270\u2011engine models.    Based on these two service bulletin kindly assist with extended emissions warranty","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11640785,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"02/05/2025","vin":"WDCTG4EB3FJ","components":"FUEL/PROPULSION SYSTEM","summary":"Same part had been recalled from all other models but not my model. It's the same part being used across Mercedes and they won't sale the valve and force customers like me there are thousands other to spent $2700 plus to replace whole system. Should have been recalled since it's same valve that may be using across all vehicles. Failed the emission test which is a big problem they should have addressed.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11633883,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2024","dateComplaintFiled":"01/03/2025","vin":"WDCTG4EB3FJ","components":"FUEL/PROPULSION SYSTEM","summary":"They had recall of this part which is valve in all other models except for this one. My vehicle failed VEIP test due to faulty valve and required assistance from the dealer but they refused to provide solutions and asked to pay $2700 and $230 diagnosis fee when we already had code which showed which part and which is recalled in all other Mercedes vehicles with 150000 milage warranty. We cannot just replace valve they are forcing to replace whole assembly causing problems for many owners like me. My vehicle has only 36k milage. If same valve is faulty which creates environmental hazard that should be recalled in all models from same manufacturer Instead of forcing ripping customers with high cost and environmental risk.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11629346,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2024","dateComplaintFiled":"12/06/2024","vin":"WDCTG4EB6FJ","components":"FUEL/PROPULSION SYSTEM,LANE DEPARTURE","summary":"Car smell like fuel  possibly fuel injectors or fuel line\u2026 recall on 2016-2021 models but 2015 having same issue   Blind spot assist says inoperative Mercedes changed sensors multiple times still says inoperative","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11615183,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2023","dateComplaintFiled":"09/18/2024","vin":"WDCTG4GB9FJ","components":"POWER TRAIN,VISIBILITY","summary":"The contact owns a 2015 Mercedes-Benz GLA250. The contact stated while attempting to accelerate, the vehicle hesitated before accelerating. While driving at various speeds, the vehicle was lagging with a loud rumbling sound coming from the rear of the vehicle. The contact depressed the accelerator pedal excessively to stop the vehicle from hesitating. The failure had become more persistent. The contact stated that the sunroof failed to open, as well. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 133,277.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11611263,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2024","dateComplaintFiled":"08/27/2024","vin":"WDCTG4GB0FJ","components":"ENGINE","summary":"Today a Check Engine Light turned on my vehicle.  I pulled the code via the OBD2 port and looked it up online. It turns out that this issue, code P052E, a defective Crankcase Ventilation Regulator Valve, is a well known problem on in-period MB cars and the manufacturer has issued an extended warranty to other models in their range, but excluded the GLA250, which uses the same parts as several other covered models including the GLC300, a vehicle covered by said extended warranty. If left untreated oil can travel up the electronic lines, ultimately fouling the ECU leading to an extreme hazard. This fault is also extremely expensive to fix, about $2000, as the faulty part (alone about $70) is sold only as a component of a larger kit (about $700), and installing the kit requires removing motor mounts and hoisting the engine.   Mercedes should either widen the Extended Warranty to cover all of it's vehicles built with the defective part or issue a recall.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11610274,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2023","dateComplaintFiled":"08/22/2024","vin":"WDCTG4GB2FJ","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"Good Afternoon,  the status of my vehicle is simply UNKNOWN. I purchased my vehicle on the 26th last year of January. That same day I drove it back home my car was jerking. So I went back the following day to see if I could get into another vehicle because this one was malfunctioning they didn\u2019t want to do anything for me. I tried so many different options to get out of this car I had a few scares driving this car the week of ownership. About sis times my car cut off completely during traffic and I have some recorded videos. Theirs a leakage somewhere I can fill up my gas tank to full and drive maybe two blocks away from my house and the gas meter is say that I have half a tank. Now my car is overheating, it\u2019s not cranking it just tells me on the dashboard that 4MATIC is unavailable.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11609498,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"08/19/2024","vin":"WDCTG4GB1FJ","components":"VISIBILITY,STRUCTURE","summary":"The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that the sunroof failed to close completely as needed. Upon inspection, the contact discovered that a plastic part of the roof panel had detached. The vehicle was taken to an independent mechanic, who replaced the right and left roof guides, motor glass, and headliners. The contact related the failure to NHTSA Campaign Number: 23V854000 (Structure); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11608450,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2024","dateComplaintFiled":"08/14/2024","vin":"WDCTG4GB0FJ","components":"POWER TRAIN","summary":"there is a known issue with the mercedes benz GLA 250 rear differential. it is defective and need to be replaced many times during the life of the vehicle.   i have not had an accident that i can relate to this defect but i feel it need to be reported and investigated by your office.  the cost of the repair is over $6000.  you can read more about this issue in this forum [XXX]   i started reporting the issue before the warranty expired, the dealer was never able to find the problem, after the warranty expires they \"discovered\" what the issue is, the rear differential need to be replaced. of course they deny any wrongdoing but this is a well documented manufacturing defect that should be addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11594191,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"06/13/2024","vin":"WDCTG4GB8FJ","components":"POWER TRAIN","summary":"Rear differential has failed/malfunctioned. The vehicle is available upon request. It is a road safety issue as it will stall/ hesitate when accelerating and has a jerking effect. It has been confirmed by an independent service center. It had not been inspected by anyone, other than an independent service center mechanic. There were no warning lamps, messages or other symptoms of the problem prior to the failure.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11592418,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2024","dateComplaintFiled":"06/04/2024","vin":"WDCTG4GB1FJ","components":"POWER TRAIN","summary":"The contact owns a 2015 Mercedes-Benz GLA250. While the contact\u2019s daughter was driving approximately 35 MPH, the vehicle lost automotive power and stalled. The vehicle was eventually restarted and driven to the local dealer who diagnosed that the transmission valve body and conductor plate had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 47,749.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA 250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11588169,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2024","dateComplaintFiled":"05/10/2024","vin":"WDCTG4EB3FJ","components":"ENGINE","summary":"My 2015 Mercedes Benz GLA check engine light came on for error P052E Positive Crankcase ventilation assembly.  This is a $2,000 dollar repair because you need to buy the whole assembly and you can\u2019t just buy the valve like other cars.  This part has a recall on other models but not the GLA.  For example the metrics uses the same part and is covered by a recall but not the GLA.  We need to included in this recall.  This design flaw renders my 2015 useless and virtually has no value.  Please compel Mercedes to recall this defective part and design flaw that requires 6-8 hours of labor for a simple part that is easily accessible on all other cars.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11586224,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"04/30/2024","vin":"WDCTG4EB2FJ","components":"UNKNOWN OR OTHER","summary":"My car suddenly shifts to Neutral when stopped at the stoplight/while driving causing a safety issue. I had to turn off and turn on every time this happens. I called Mercedes and filed a complaint #06552876","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11583514,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2024","dateComplaintFiled":"04/17/2024","vin":"WDCTG4GB5FJ","components":"FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Engine Light Came up & CollIsion Warring Massage Show Up","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11583328,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2023","dateComplaintFiled":"04/16/2024","vin":"WDCTG4EB1FJ","components":"ENGINE","summary":"The engine light is one and the related code for the engine light is P052E-71. The valve for Crankcase ventilation has a malfunction. There is recall for the code for other Mercedes Benz car model varies from 2015 to 2019. I believe this code on for GLA 250 is the same manufacture malfunction parts and should be recalled for free replacement for safety reason.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11576297,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2024","dateComplaintFiled":"03/08/2024","vin":"WDCTG4GB5FJ","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"All MB GLA and CLA 2015 cars have a common issue \"CRANKCASE VENTILATION VALVE\" which should be replaced a few times for the cars. Each service will cost at least $2000.00. Please ask MB to recall their cars and fix this issue.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11574178,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2024","dateComplaintFiled":"02/27/2024","vin":"WDCTG4EB6FJ","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"The panoramic sunroof will not open on one side rendering the sunroof unusable. this problem is happening often on this Mercedes model.  Looks like Mercedes used plastic guide to move the sunroof back and forward and if you take a bump while driving with the sunroof on the tilted position it will break the plastic tracks rendering the sunroof unusable.  this is a time-consuming fix because the interior of the car needs to come out to completely remove the sunroof and replace the damage part with the same original part that will break again under the same circumstances.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11570114,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"02/05/2024","vin":"WDCTG4GBXFJ","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2015 Mercedes-Benz GLA250. The contact stated while driving at an undisclosed speed, the vehicle sputtered, and the check engine warning light illuminated. In addition, the collision assists warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed PVC valve. Additionally, the transmission assist needed service due to overheating. The collision assist warning light was reset. The vehicle was repaired. The contact stated that the failure had reoccurred, and the collision assist, and the check engine warning lights illuminated again. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure occurred four times. The vehicle was repaired twice by the dealer and once by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11567146,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2024","dateComplaintFiled":"01/23/2024","vin":"WDCTG4GB8FJ","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"When it first started to malfunction, my car would suddenly loose power out of nowhere and pretty much stop wherever. It's done it when I was crossing a busy intersection and it stalled right in the middle of the road causing other cars to have to stop or go around me. It has also stopped while I was driving on the freeway. I didn't even have enough power or momentum to pull off to a safe lane and almost caused an accident and several times while I was driving up a narrow two way road in the mountains. Later down the road my check engine light came on and I got the code p205e, Crankshaft ventilation breather hose is clogged, then my car lost power for good. It has been parked for almost a year now because I can't afford the repair and I am still paying car payments and insurance on it","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11562966,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2023","dateComplaintFiled":"01/02/2024","vin":"WDCTG4GB4FJ","components":"ENGINE","summary":"I was getting of the highway when i heard a knocking sound. I pulled off the road and had my vehicle towed to my mechanic. According to my mechanic. I need a new motor because of a weld failure on the crankshaft.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11563146,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2023","dateComplaintFiled":"01/02/2024","vin":"WDCTG4GB5FJ","components":"ENGINE","summary":"Have seen a lot people I know with Mercedes have a code p052e and it cost over 2000 grand to repair. Should be a resall since a lot have been having same problem with the same code. Went off for now but I\u2019ve seen online a lot saying it had check engine light come on again!","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11562014,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"12/27/2023","vin":"WDCTG4GB3FJ","components":"ENGINE","summary":"The contact owns a 2015 Mercedes-Benz GLA250.  The contact stated when the vehicle was started, the check engine warning light illuminated, and there were fumes from the exhaust entering the cabin of the vehicle. Additionally, while driving at various speeds, the vehicle stalled. The contact stated that the failure persisted. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 98,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11556301,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2023","dateComplaintFiled":"11/21/2023","vin":"WDCTG4GB4FJ","components":"UNKNOWN OR OTHER","summary":"Panoramic Roof exploded without any outside influences causing this...many on your radar...dangerous...not sure why the NHTSA has not ordered a recall...there have been thousands of these same issues across many manufacturers.  Almost caused a crash due to the startle effect of the explosion.  MBZ does not make a replacement part for this.  Why is that?  There's a reason behind this.  It's the gov'ts responsibility to keep us safe...Insurance paid for the replacement...MBZ does not make it...there are no aftermarket replacements for this.  Dealership has had the car on it's lot for 5 weeks...it's been out of order for 8 weeks.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11552626,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2023","dateComplaintFiled":"10/30/2023","vin":"WDCTG4GB6FJ","components":"ENGINE","summary":"Crankcase Vent Value defect","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11551496,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2023","dateComplaintFiled":"10/23/2023","vin":"WDCTG4GB2FJ","components":"ENGINE","summary":"Positive crankcase ventilation regulator valve preformence  I know alot people have same problem","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11550643,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2023","dateComplaintFiled":"10/18/2023","vin":"WDCTG4GB7FJ","components":"POWER TRAIN","summary":"The contact owns a 2015 Mercedes-Benz GLA250. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond. The message \"Take Vehicle to Your Dealer\" was displayed. The contact noticed that the gear shift indicator light was in neutral (N) while the gear shifter was in drive (D). The contact stated that she shifted out of drive (D) and back into drive (D), and the vehicle responded as needed. The contact stated that the failure occurred on two occasions. The contact stated that she had stopped driving the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 117,100.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11549868,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2023","dateComplaintFiled":"10/13/2023","vin":"WDCTG4GB2FJ","components":"POWER TRAIN","summary":"Car randomly shifts to neutral, displays message : \"reverse not available\" or \"transmission malfunction\". Car rapidly slows  down causing cars behind  to make avoidance maneuvers. Scanned fault codes: P079200 (transmission rpm sensor 1 malfunction) P274600 (transmission rpm sensor 2 malfunction)","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11548401,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2023","dateComplaintFiled":"10/05/2023","vin":"WDCTG4GB6FJ","components":"ENGINE","summary":"We own a 2015 Mercedes GLA.  There has been a voluntary extended warranty due to a known issue on their end for years with this very expensive fix on low mileage cars.  The voluntary extended warranty for this issue is not including the GLA class, when Mercedes has known this is a known issue and defect with their vehicles at the detriment and safety of the owners who unknowingly have to deal with this.  I am writing to encourage the NHSTA to have Mercedes be accountable for this issue outside of the complaints related to the C class.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11543620,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2023","dateComplaintFiled":"09/09/2023","vin":"WDCTG4GB3FJ","components":"FUEL/PROPULSION SYSTEM","summary":"On September 7th, 2023 while I was on the fastest lane driving to work in the morning on I 10 fwy, the car shut down without any prior warning. Couldn't even put it in neutral. Called 911 and a cop called the towing service to take the car out of the fwy. Mercedes Benz Ontario dealer diagnostics says it's due to a fuel pump failure. I see a same issue recall, but not for my model. Mercedes should check if my model sold also has a similar fuel pump failure issue. It's very dangerous to stop without any warning.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11522127,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2023","dateComplaintFiled":"05/15/2023","vin":"WDCTG4GB5FJ","components":"UNKNOWN OR OTHER","summary":"Panoramic sunroof issue. I was driving on the highway 65 mph and opened my sunroof. As I tried to close the sunroof I heard a noise, like the sunroof was coming off the track. I was unable to close it. As I drove I felt like the sunroof could come off. I have an Appointment to have sunroof inspected.  It does close.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11520721,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"05/06/2023","vin":"WDCTG4EB4FJ","components":"UNKNOWN OR OTHER","summary":"Auto A button for echo you power on but it not work.  My keep faulty if my door lock with auto it sometimes won\u2019t open then a lock smith has to be call","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11515499,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"04/05/2023","vin":"WDCTG4EB1FJ","components":"FUEL/PROPULSION SYSTEM","summary":"The factory fuel rubber inlet hose going to the high pressure fuel pump leaks in cold weather conditions. Multiple dealerships and online forums are aware of this fuel leak but a recall has not been issued to have the hose and clamp replaced.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11513403,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2023","dateComplaintFiled":"03/23/2023","vin":"WDCTG4GBXFJ","components":"POWER TRAIN,ENGINE","summary":"The car had only 71,000 miles on it when it it had a crank no start situation that immobilized it and had to be towed. After diagnostics at two repair shops, it was determined that the exhaust camshaft was the cause. This model year car has a recall (Mercedes campaign 2015100009 and NHTSA campaign 15V662000) for the camshaft but not for the car's VIN. This failure should not occur in a car with this mileage. Had it suddenly stalled while driving, it could have resulted in a potential accident.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11500892,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2023","dateComplaintFiled":"01/09/2023","vin":"WDCTG4GB4FJ","components":"ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE","summary":"Mercedes no longer supports the sos ( tel-aid) system, so this system no longer works...each time you start the car, the sos inoperative warning light is on, and it blocks other safety features ( speedometer etc..). You have to reset the light each time you get in the car. Without the support of the system there is no emergency alert theft tracking ,airbag deployment sent to MB etc etc. Mercedes no longer services this feature, and this is one of the reasons we bought this car. It's a tremendous safety concern. Even though there are dealer bulletins about this, there is no fix. All these cars should be purchased back by MB. I'm uncomfortable driving a car that could be involved in a collision, and the car not notifying MB, or the police","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11500367,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"01/05/2023","vin":"WDCTG4GB2FJ","components":"ENGINE","summary":"The contact owns a 2015 Mercedes-Benz GLA250. The contact stated while driving at approximately 25 MPH, the vehicle lost motive power and stalled in the middle of the roadway. The contact stated there was an unknown message in RED displayed on the instrument panel. The contact stated that the vehicle restarted after several attempts and operated normally. The contact stated that the failure became more frequent. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 55,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11499518,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2022","dateComplaintFiled":"12/30/2022","vin":"WDCTG4EBXFJ","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Had an update on the software to control collision prevention on the car, and soon afterward it began to deploy at certain spots without any other car in front for at least 50 feet. Took it back to the M-B Seattle dealer and after 4 weeks of investigation, I was told that the matter is exterior to the car and that the car performs as intended. T still drive the car and it still gives me warnings of impending to engage the collision detection braking system. I don't feel very comfortable driving it in the city.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11494711,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2022","dateComplaintFiled":"11/23/2022","vin":"wdctg4gb1fj","components":"UNKNOWN OR OTHER","summary":"Rear camera stopped working.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11492588,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2022","dateComplaintFiled":"11/07/2022","vin":"WDCTG4GBXFJ","components":"ELECTRICAL SYSTEM","summary":"A driver in my household was driving at normal speeds and smelled smoke in the cabin.  She pulled over immediately to the nearest gas station.  In that short time, there were FLAMES coming from the center console area.  She ran inside to get employees with fire extinguisher.  The fire was put out and police/fire department were called.  The car was un-drivable, and my insurance declared it as a total loss (it would cost more to repair than the current blue book value).  I had a similar problem previously with a Mercedes 2014 CLA250.  That was a smaller fire, but melted the console area.  I will be submitting a report for that one as well, even though it happened several years ago.  After that incident we went back and forth with MB corporate and ultimately took it to dealer and ended up trading in for this one.  Both fires were electrical fires from wires underneath the center console.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11491538,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"10/30/2022","vin":"WDCTG4EB8FJ","components":"STRUCTURE,VISIBILITY","summary":"Panoramic sunroof slider shoes failing, being cracked and stuck in the railing, causing a sunroof malfunction. The main concern of danger is that during closing the sunroof, with a lack of support glass bangs down coming in contact with some metal parts, risk of being shattered and cause injury to passengers. In my specific car, somehow all 4 shoe sliders failed on a car with less than 50,000 miles. While researching, the issue is raised by many other owners and appears to be a wide spread systemic flaw. https://www.glaowners.com/threads/shoe-on-rail-of-panoramic-sunroof-broke.26716/page-5","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11487464,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2022","dateComplaintFiled":"10/01/2022","vin":"WDCTG4GB8FJ","components":"ELECTRICAL SYSTEM,ENGINE","summary":"When I went to start my vehicle it did not turn on. The lights weren\u2019t on and we had the battery and alternator checked out and they were fine.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11482597,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"09/02/2022","vin":"WDCTG4GBXFJ","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"Upon start, got a \"reverse not possible\" warning. Tried to drive home, but shifting was very erratic and car slowed dramatically between shifts. On several occasions, cars behind me had to swerve to avoid me. And, if I would have had to reverse out of danger, I would have been in serious trouble. After too many close calls, I stopped to arrange a tow. When I returned to the car to move it, the problem went away. I am afraid to put my family in this car.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11471357,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2022","dateComplaintFiled":"06/28/2022","vin":"WDDTG5CB8FJ","components":"STRUCTURE,VISIBILITY/WIPER","summary":"2015 AMG GLA-45. Sunroof violently broke, opening from front (normal is back) and sticking up 3-4 inches. Luckily this happened in our garage not moving, while simply pushing Close Sunroof button. If this had happened on the highway, it could have ripped off and killed somebody.   Dealer says common problem, as soon as I brought the car in they said \u201csunroof warranty job\u201d but the car is actually out of warranty. MB Natick Mass dealer is charging $3000 to replace motor, track, hinges, wind deflector. Can\u2019t be closed manually even by dealer so car useless for two weeks while waiting for MB Corporate to review case for recall or complimentary repair due to liability. Today they refused to cover the repair cost or add car to recall list.  NHTSA should know this car has ~26,000 miles on it and we\u2019ve only opened/closed the sunroof perhaps ten times since buying it new. The sunroof assembly is obviously defective from the factory and was a \u201ctimebomb.\u201d If it broke on the highway, lifting up from the front, it could have flown off and caused an accident and/or killed somebody behind us. Scary.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"AMG GLA45","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11459630,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2022","dateComplaintFiled":"04/05/2022","vin":"WDCTG4EB2FJ","components":"UNKNOWN OR OTHER","summary":"Plastic shoes broke on moonroof causing moonroof to be inoperable. Shoes are very fragile and difficult to replace. Many users have this problem. Broken shoes do not allow car to be driven with moonroof open as roof may fly upward and detach from vehicle. Moonroof lubrication is supposed to be part of maintenance schedule, which I have religiously adhered to, but dealership either ignored this maintenance step, or shoes broke anyway. Very expensive repair requires dropping of headliner. Please issue a safety recall.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11457230,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2022","dateComplaintFiled":"03/18/2022","vin":"wdctg4eb5fj","components":"TIRES","summary":"The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that while the vehicle was parked, there was a loud explosion and she noticed that the front passenger\u2019s side tire had exploded, causing the front passenger\u2019s side headlamp to fracture. The contact stated that she was unsure if the failure was due to a defective tire or if an unknown object had caused the tire to explode. The vehicle was towed to a dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11454683,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"03/01/2022","vin":"WDCTG4GB0FJ","components":"STRUCTURE,VISIBILITY/WIPER","summary":"Sunroof shoes have deteriorated and panoramic roof has become loose off the rails. This is a highly disturbing erosion putting drivers and other vehicles on the road in danger. I have found hundreds of reported cases of the same issue with no recall in place.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11446121,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2022","dateComplaintFiled":"01/04/2022","vin":"wdctg4gbxfj","components":"VISIBILITY","summary":"The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that while driving at 60 MPH, she heard an abnormal gunshot-like sound coming from the vehicle. There was no warning light illuminated. The contact then heard glass cracking and realized that the panoramic sunroof had shattered without incident. The contact was able to drive home despite the failure. The contact then contacted the dealer and was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure and informed her that a claim would be filed. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11430060,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2021","dateComplaintFiled":"08/22/2021","vin":"WDDTG5CB9FJ","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"I was driving and my car randomly changed to neutral on the highway in traffic. I could not changed the gear and was almost hit by several cars that swirved around me. There is a recall for the 2019 version of the car for this very same issue but it exists in all years prior and Mercedes has not addressed it.  This is happening to many of us and is being reported at glaowners.com","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"AMG GLA45","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11424980,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2021","dateComplaintFiled":"07/15/2021","vin":"WDCTG4GB5FJ","components":"UNKNOWN OR OTHER","summary":"The panoramic sunroof came off the rail and popped up almost detaching from the vehicle!!!","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11416606,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2021","dateComplaintFiled":"05/14/2021","vin":"WDCTG4GB5FJ","components":"POWER TRAIN,FORWARD COLLISION AVOIDANCE","summary":"THE VEHICLE SLIPS INTO NEUTRAL AND SAYS 4 MATIC NOT AVAILABLE. I HAVE TO COAST TO A STOP AND THEN SHUTOFF THE VEHICLE, TURN IT OFF AND THEN RESTART IT.   ALSO THE FORWARD COLLISION WARNING ALERTS WHEN I PASS UNDERNEATH A LARGE METAL FREEWAY SIGNAGE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11363083,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2020","dateComplaintFiled":"10/06/2020","vin":"WDCTG4GB5FJ","components":"POWER TRAIN,ENGINE","summary":"IT APPEARS THAT WHEN THE TURBOCHARGER IS ENGAGED, COOLANT LEAVING THE TURBOCHARGER IS SPRAYING FROM WHERE A PRESUMABLY NOW MISSING CLAMP WOULD OTHERWISE FORM A TIGHT FIT AROUND THE TUBING, WHICH IS NORMALLY HOUSED BENEATH HEAT SHIELDING. THE HEAT SHIELDING HAS BEEN DISPLACED BY THE HIGH PRESSURE PRODUCED BY THE HOT LIQUID. THE LIQUID IS SO HOT LEAVING THE TURBOCHARGER THAT AS IT SPRAYS OUT ONTO THE SURROUNDING AREAS IT HAS MELTED THE AIR INTAKE SYSTEM.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11360115,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2019","dateComplaintFiled":"09/20/2020","vin":"WDCGG5HB6FG","components":"AIR BAGS","summary":"NEEDING TO FIX THE RECALL FOR SAFETY","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"AMG GLA45","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11354189,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2020","dateComplaintFiled":"09/10/2020","vin":"WDCTG4GB1FJ","components":"STRUCTURE","summary":"I WAS DRIVING DOWN RANCHO BLVD IN LAS VEGAS UNDER 15 MPH WINDS ON TUES AND THE SPOILER COVER FLEW OFF/SPOILER","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11339692,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2020","dateComplaintFiled":"07/16/2020","vin":"WDCGG5HB6FG","components":"ENGINE","summary":"ON SEPTEMBER 3RD, SUNDAY 2019, WE WERE DRIVING ON HIGHWAY 60 WESTBOUND AT THE SPEED OF AROUND 65 MILES/HOUR. THE ENGINE OF MY CAR STOPPED WITHOUT ANY PRIOR WARNING, AND WE COULD MOVE THE CAR 20~30 YARDS BEFORE COMPLETE STOP.   THE ONTARIO(CALIFORNIA) MERCEDES BENZ SERVICE CENTER TOLD US THE CAUSE OF THE CAR FAILURE WAS A HIGH PRESSURE OIL PUMP RELATED PROBLEMS.     ON DECEMBER 7, 2019, THE SAME CAR PROBLEM OCCURRED. WE WERE DRIVING AT THE SPEED OF 20 MILES/HOUR ON A ROAD IN THE CITY OF TORRENCE, AND THE CAR ENGINE STOPPED WITHOUT ANY WARNING. THE LA SERVICE CENTER SAID THE CAUSE OF FAILURE RELATED TO THE MECHANICAL/ELECTRICAL CONTROL SYSTEM THAT GOVERNS HYDRAULIC PUMP AND ENGINE, AND THE PROBLEM COULD NOT BE FIXED AT THE CENTER, AND THEY HAVE TO CONTACT THE FACTORY.     THE 3RD CAR FAILURE OCCURRED ON SATURDAY, 2020.7.12.   ON 2020.7.11., ONE DAY BEFORE THE CAR FAILURE, THE CAR FRONT PANEL SHOWED A LIGHT INDICATING AN ENGINE CHECK IS REQUIRED. HOWEVER, THE WARNING SIGNAL FOR ENGINE CHECK DISAPPEARED AND USED VISIT SON'S HOUSE. AFTER VISIT, WE STARTED THE CAR, AND THE ENGINE DID NOT START WITH A SYMPTOM SIMILAR TO. PREVIOUS TWO CASES.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"AMG GLA45","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11337293,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2020","dateComplaintFiled":"07/03/2020","vin":"WDCTG4EB9FJ","components":"VISIBILITY/WIPER","summary":"WAS DIVING ON A LOCAL INTERSTATE AT POSTED SPEED LEVEL AND THE FRONT HALF OF THE PANORAMIC SUNROOF SHATTERED WITHOUT ANY VISIBLE/OBVIOUS REASON (NO IMPACT, PRIOR DAMAGE, ROAD CONDITIONS, ETC.). TRAFFIC WAS LIGHT, WEATHER WAS SUNNY (HIGH 80'S), ROAD CONDITIONS NORMAL/GOOD.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11337140,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2020","dateComplaintFiled":"07/02/2020","vin":"WDCTG4GB1FJ","components":"UNKNOWN OR OTHER,ENGINE","summary":"I BOUGHT THE MERCEDES GLA 250 IN SEPTEMBER 2018 AND MY CHECK ENGINE LIGHT WOULD COME ON FOR A DAY OR TWO AND GO BACK OFF.    THE CHECK ENGINE DID THE SAME THING AS BEFORE AND TOOK IT TO AUTO ZONE AND STATED IT WAS A POSITIVE CRANKCASE VENTILATION ISSUE. I STOPPED AT A RED LIGHT AND THE CAR CUT OFF AND HAD TO RESTART THE CAR THEN A FEW MINUTES LATER I STOPPED AT ANOTHER LIGHT AND THE CAR STOPPED AND HAD TO RESTART AGAIN.  I MADE AN APPOINTMENT WITH MERCEDES OF BEDFORD ON JUNE 25 AND THE YOUNG LADY NEVER COMMUNICATED THAT I WAS NOT UNDER WARRANTY OR HAD TO PAY FOR DIAGNOSTIC FEE. I WENT TO MERCEDES ON JUNE 29TH AND STATED I HAD TO PAY FOR THE DIAGNOSTIC FEE BUT WAS NOT MADE AWARE PREVIOUSLY ON JUNE 29TH. THE WARRANTY ON ON THE VEHICLE WAS UP ON MARCH 30TH.  I LEFT AND DID SOME RESEARCH AND SEEMS THE POSITIVE CRANKCASE IS A COMMON ISSUE PLUS THE CHECK ENGINE LIGHT HAS BEEN COMING ON FOR SOMETIME NOW. THE DEALERSHIP STATED IT WOULD TAKE UP TO 3 WEEKS TO A MONTH FOR THE PART TO COME IN FROM GERMANY.  THE DEALERSHIP STATED THAT THIS IS A KNOWN ISSUE WITH THE VEHICLE. I WOULD LIKE FOR YOU TO INVESTIGATE THE ISSUE AND SEE HOW MANY CARS ARE HAVING THIS ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"AMG GLA45","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11292106,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2019","dateComplaintFiled":"12/30/2019","vin":"WDCTG4GBXFJ","components":"AIR BAGS,SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG AND SEAT BELT INDICATORS ILLUMINATED AND REMAINED LIT. THE AIR BAG MALFUNCTION WARNING INDICATOR WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PEMBROKE PINES (954-644-5035, LOCATED AT 14199 PINES BOULEVARD, PEMBROKE PINES, FL 33027) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,747. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11258021,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"09/25/2019","vin":"WDCTG4EB7FJ","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"CHECK ENGINE APPEARED ON OUR DASH BOARD AT 56,000 MILEAGE AND DIAGNOSED WITH A PROBLEM  OF THE AUXILLARY ELECTRICAL OIL PUMP. THIS IS THE SECOND TIME WE HAVE CHECK ENGINE AFTER WE ARE OFF WARRANTY. I CAN ALSO SMELL GAS INSIDE THE CABIN WHEN I TURNED ON THE ENGINE","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11234599,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"07/16/2019","dateComplaintFiled":"07/24/2019","vin":"WDCTG4GB4FJ","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"I WAS DRIVING TO MEET A FRIEND FOR LUNCH. I CAME UP UPON A STOP LIGHT THAT WAS ALREADY RED AND I WOULD HAVE BEEN THE THIRD CAR IN LINE. I CAME TO WHAT I THOUGHT WAS A STOP. I WAS ABOUT A CAR LENGTH OR MORE BEHIND THE CAR IN FRONT OF ME. NEXT THING I KNOW, I HEAR A LOUD BANG AS MY CAR HAD ACCELERATED INTO THE CAR IN FRONT OF ME WITH MY FOOT ON THE BRAKE.  THAT CAR, IN TURN, HIT THE CAR IN FRONT OF THEM. I WAS VERY CONFUSED.  I RECEIVED A TRAFFIC TICKET FOR UNCONTROLLED SPEED. THE POLICEMAN THOUGHT I WAS I WAS CRAZY WHEN I SAID THAT I HAD COME TO A STOP. THE CAR WAS DRIVABLE, SO I STILL WENT TO LUNCH WITH MY FRIEND.  NO PROBLEM WHATSOEVER WITH PARKING OR DRIVING THE CAR TO THE RESTAURANT, WHICH WAS ABOUT 1 MILE AWAY.  AFTER LUNCH, I THEN NEEDED TO RUN AN ERRAND BEFORE I WENT HOME.  I DROVE ABOUT 2 BLOCKS AWAY FROM THE RESTAURANT AND PULLED INTO A SHOPPING CENTER.  I THEN SLOWLY PULLED INTO A PARKING SPOT BETWEEN TWO OTHER CARS.  AS MY CAR HIT THE CURB, IT THEN WENT OVER THE CURB, ONTO THE SIDEWALK AND SLAMMED INTO THE CONCRETE WALL OF ONE OF THE SHOPS.  I WAS ABLE TO GET HOME, VERY SHAKEN, AND RESEARCHED ON THE INTERNET. EVERYTHING I FOUND INDICATED IT WAS SUDDEN UNINTENDED ACCELERATION (SUA).  I TOLD MY INSURANCE COMPANY AND ALSO CALLED MERCEDES BENZ USA. I HAD MY CAR TOWED TO THE MERCEDES COLLISION REPAIR SHOP. MERCEDES DID A RECORDED CONVERSATION AND SAID NOT TO HAVE THE CAR REPAIRED AND THEY WOULD LOOK AT IT. THEY WERE DEFENSIVE WHEN I MENTION SUA, BUT MY MAT IS VELCROED ON AND IT HAPPENED TWICE IN ONE DAY. AFTER THE SECOND COLLISION, I SAW A MESSAGE ON MY DASH THAT SAID :  ?COLLISION PREVENTION ASSIST PLUS INOPERATIVE\". MY AIRBAGS NEVER DEPLOYED. I CHECKED AT THE MERCEDES COLLISION CENTER TODAY AND WAS TOLD MERCEDES REMOVED A BLACK RECORDING BOX FROM MY CAR.  I HAVE NOT HEARD ANYTHING BACK AS OF YET. I AM AFRAID TO DRIVE THIS CAR EVEN IF IT IS REPAIRED.*DT *DT  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11203129,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"04/23/2019","vin":"WDCTG4EB7FJ","components":"UNKNOWN OR OTHER,ENGINE","summary":"I HAVE MERCEDES BENZ GLA 250 YEAR 2015 AND THE ENGINE LIGHT IS ALREADY APPEARING IN MY DASH BOARD . I HAVE ONLY DRIVEN THIS CAR FROM HOME TO WORK WHICH IS 10-20 MILES AWAY.   OTHER ISSUE I HAVE IS THAT WHEN THE WEATHER IS 30-40 DEGREES AND WILL HAVE MY HEATER IN MAX I SMELT A TERRIBLE GAS ODOR COMING FROM MY AIR VENTS","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11190192,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2018","dateComplaintFiled":"03/20/2019","vin":"WDCTG4EB6FJ","components":"ELECTRICAL SYSTEM","summary":"WE PURCHASED THIS CAR AS CERTIFY PRE-OWNED; IT HAS ENCOUNTER NUMEROUS ISSUES. ONE ISSUE I DID NOT MENTION ON THE PREVIOUS COMPLAINT IS THE ISSUE WITH \"KEY LESS\" REMOTE. THE CAR SOME TIME DOES NOT DETECT KEY LESS REMOTE DURING DRIVING SAYING \"KEY NOT DETECTED\" EVEN AFTER REPLACING BATTERY AND VISITED DEALER (HOUSE OF IMPORT) FOR SOFTWARE UPDATE.  IT HAS BEEN SEVERAL OCCASION CAR FAIL TO RESTART WAITING ON THE TRAFFIC LIGHT AFTER SEVERAL ATTEMPT TO RESTART THE CAR IT KEPT SAYING KEY NOT DETECTED (THIS CAK HAS AUTO START/STOP FEATURE) THAT MAKE IT VERY DANGEROUS POSSIBLE CAN BE REAR ENDED BY OTHER CAR.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11190094,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2019","dateComplaintFiled":"03/19/2019","vin":"WDCTG4EB6FJ","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"WE HAVE HAD THIS CAR ABOUT A YEAR, WE ENCOUNTER NUMEROUS OCCASION THE THE \"COLLISION ASSIST PLUS\" HAS ENGAGED INTERMITTENTLY W/O ANY REASONABLE OBSTACLE IN FRONT OF THE CAR WHEN IT IS IN MOTION. ABOUT A MONTH AGO, THE CAR GAVE MESSAGE \"COLLISION ASSIST INOPERATIVE\" AND I CAN EVEN GET THE CAR IN GEAR NOT WITH MULTIPLE RESTART. LAST WEEK I WENT OUT WITH MY WIFE AND THE CAR STOP ON THE BUSY STREET ON THE STOP AND GO TRAFFIC AND THE CAR DID \"AUTO START STOP\" WAS UNABLE TO RESTART AND IT DISENGAGE THE TRANSMISSION AND I HAD TO RESTART THE CAR MANUALLY AND REENGAGE THE TRANSMISSION.  I HAD FILE COMPLAINT ABOUT INTERMITTENT \"COLLISION ASSIST \" CONDITION TO THE DEALER (HOUSE OF IMPORT, BUANA PARK, CA), THE SERVICE ADVISER SAID IT IS NORMAL FOR THE COLLISION ASSIST ACTING UP SOME TIME. I BELIEVE THERE ARE SOME SOFTWARE GREMLIN OR SOME OTHER ECU ISSUE NEED TO BE ADDRESS. IT S A SAFETY CONCERN TO KEEP DRIVING THIS CAN W/O ANY SOLUTION, I DID CONTACTED MBZ USA, THEY OFFER NO HELP NOR SOLUTION AT ALL.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11187329,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2019","dateComplaintFiled":"03/17/2019","vin":"WDCTG4GB9FJ","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I WAS DRIVING MY 2015 MB GLA250 4MATIC [XXX] AND SUDDENLY 5 WARNING ALERTS POPPED ON THE DISPLAY AND THE RESPECTIVE SIGNALS TURNED ON THE DASHBOARD. THE 5 WARNINGS WERE: 4MATIC CURRENTLY UNAVAILABLE, INOPERATIVE ABS, PARKING BREAK, COLLISION PREVENTION ASSIST PLUS INOPERATIVE AND CHECK ENGINE. IN ADDITION, THE STEERING WHEEL BECAME HEAVY AT THE SAME TIME. I TURNED OFF THE CAR AND TURNED IT ON AGAIN AND AT THAT TIME ONLY THE CHECK ENGINE SIGNAL WAS ON. AS SOON AS I ACCELERATED THE CAR AND THE CAR CHANGED TO 2ND, ALL THE ORIGINAL LIGHTS AND WARNING TURNED ON AND THE STEERING WHEEL BECAME HEAVY.   I AM SHARING THIS INFORMATION BECAUSE I'VE READ MULTIPLE SIMILAR COMPLAINTS ONLINE. THE WARRANTY OF THE CAR EXPIRED IN DECEMBER 2018 (3 MONTHS AGO) AND BACK IN NOVEMBER MY VEHICLE STAYED A COUPLE WEEKS IN GARAGE ISLA VERDE (PUERTO RICO) DUE TO PROBLEMS WITH TRANSMISSION. MY CAR HAS 18,000 MILES AND I FIND THESE TYPES OF ERRORS UNBEALIVABLE SINCE IT'S AN ALMOST NEW UNIT.     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11182527,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2018","dateComplaintFiled":"02/26/2019","vin":"WDCTG4GB6FJ","components":"ENGINE","summary":"I HAVE PROBLEMS WITH MY CAR WHEN IT'S IN \"PARK\" POSITION AND WHEN IT'S AT A RED LIGHT OR STOPPED. THE CAR WILL ACCELERATE SLOWLY WHEN IT'S AT A RED LIGHT OR WHEN TURNED ON IN PARK POSITION.  I TOOK MY CAR TO MB IN DALLAS (10/18) BEFORE WARRANTY EXPIRED TO CHECK ON THE ENGINE AND THE CAMSHAFT RECALL.  AFTER PICKING UP MY CAR, THE SAME DAY, MY CAR HAD THE SAME PROBLEM AND NOW IT HAS THE CHECK ENGINE LIGHT ON. I HAVE BEEN TAKING MY CAR TO THE DEALER ON AND OFF FOR THE LAST MONTHS TO GET THIS FIXED.  IT'S ONLY 45K MILES AND I'VE NEVER HAD THIS PROBLEM WITH OTHER MERCEDES CARS I'VE HAD.  IT IS NOW 02/19 AND THE CHECK ENGINE CAME ON AGAIN. I ASK MERCEDES TO SERIOUSLY CHECK ON THIS PROBLEM IT IS DANGEROUS TO BE AT A RED LIGHT THEN SUDDENLY FEEL THE CAR ACCELERATE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11162549,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2018","dateComplaintFiled":"12/19/2018","vin":"WDCTG4GB0FJ","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"I STARTED THE CAR AND I GOT A MESSAGE STATING THE RIGHT FRONT AIR BAG MALFUNCTIONED. THERE IS A SHORT. I TOOK THE CAR IN FOR REPAIR, THERE HAVE BEEN SEVERAL RECALLS ON THIS MODEL FOR THE AIR BAG, MINE IS NOT INCLUDED. THE AIR BAG HAS SHORTED OUT. THIS IS A HUGE SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11128815,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2018","dateComplaintFiled":"09/11/2018","vin":"WDCTG4EB2FJ","components":"ENGINE","summary":"WHILE DRIVING AND WITHOUT WARNING, THE CAR SHIFTED ITSELF INTO NEUTRAL AND DISPLAYED THE FOLLOWING ERROR MESSAGE: \"TRANSMISSION MALFUNCTION STOP.\" I COASTED TO THE SIDE OF THE ROAD AND UPON STOPPING, THE FOLLOWING ERROR MESSAGE WAS DISPLAYED: \"SERVICE REQUIRED DO NOT SHIFT GEARS VISIT DEALER.\" I TURNED THE CAR OFF, RESTARTED IT, AND IT DROVE WITHOUT INCIDENT. THIS HAS HAPPENED 5 DIFFERENT TIMES: ONCE ON A SUBURBAN ROAD, ONCE IN A PARKING GARAGE, AND THREE TIMES ON A CITY STREET.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11099748,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/23/2017","dateComplaintFiled":"06/07/2018","vin":"WDCTG4EB3FJ","components":"AIR BAGS","summary":"MERCEDES BENZ GVA 250. CONSUMER WRITES IN REGARDS TO AIRBAGS BEING DEPLOYED UNEXPECTEDLY. *LD    THE CONSUMER STATED THE AIR BAG DEPLOYED WHILE DRIVING CAUSING THE VEHICLE TO FLIP AND DRAGGED ON IT'S ROOF. THE CONSUMER SUFFERED MINOR SCRATCHES AND BRUISES, AS WELL AS A POSSIBLE MICRO CRACK IN A RIB. *JS","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11098340,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2018","dateComplaintFiled":"05/28/2018","vin":"WDCTG4GB8FJ","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"WHEN VEHICLE IS PARKED IN A SPACE UNDER POWER LINES THE VEHICLE LOCKING SYSTEM DEACTIVATES AND THE VEHICLE WILL NOT LOCK.  THE VEHICLE MUST BE MOVED TO A SPACE WHERE THERE NO POWER LINES ABOVE  THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11078579,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2017","dateComplaintFiled":"03/11/2018","vin":"WDCTG4EB8FJ","components":"ENGINE","summary":"VEHICLE DRIVEN TO MERCEDES BENZ (MB) DEALER FOR PERFORMANCE PROBLEM.   MB  DIAGNOSIS PROBLEM AS ENGINE WATER DAMAGE.  VEHICLE WAS NEVER SUBMERGED, NOR EXPOSED TO LARGE PUDDLE OF WATER.  MB REPORTED ENGINE REPLACEMENT REQUIRED AS A RESULT OF WATER DAMAGE.  NO ELECTRICAL OR WATER DAMAGE TO BODY REPORTED.  MB TOOK NO RESPONSIBILITY FOR ENGINE REPLACEMENT ALTHOUGH THIS MODEL VEHICLE REPORTED HISTORY OF FIRE RISK IF ATTEMPTS TO RESTART AFTER DRIVING THROUGH WATER.  VEHICLE MILEAGE APPROXIMATELY 25K.  I HAVE PURCHASED FIVE MB SINCE 2002 WITH NO ISSUE UNTIL THIS MODEL GLA 250 2015 VEHICLE PURCHASED USED FROM DEALER IN 2016.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11073886,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2017","dateComplaintFiled":"02/20/2018","vin":"WDCTG4GB0FJ","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (KNOPF AUTOMOTIVE, 3401 LEHIGH ST, ALLENTOWN, PA 18103) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11073043,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2017","dateComplaintFiled":"02/15/2018","vin":"WDCTG4GB2FJ","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO MONTHS AGO. THE DEALER (OPEN ROAD OF BRIDGEWATER, 1250 US-22, BRIDGEWATER, NJ 08807) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11064852,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2017","dateComplaintFiled":"01/25/2018","vin":"WDCTG4GB0FJ","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CALLED MERCEDES-BENZ OF RENO IN RENO, NV AT 775-326-4000 (LOCATED AT 11500 S VIRGINIA ST, RENO, NV 89511) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11048126,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"03/20/2017","dateComplaintFiled":"11/23/2017","vin":"WDCTG4GB6FJ","components":"AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM","summary":"TAKATA RECALL. I WAS IN AN ACCIDENT IN MY CAR IN MARCH OF 2017 WHERE DRIVER AND PASSANGER AIRBAGS WERE DEPLOYED. DRIVER'S FRONT TOOTH WAS KNOCKED OUT AND LEFT SIDE DAMAGED. PASSANGER SIDE AIRBAGS SIDE AIRBAG DEPLOYED BUT NOT SURE ABOUT REST.  I DON'T  KNOW IF THE AIRBAGS DID WHAT THEY WERE SUPPOSED TO BUT THE CAR IS A TOTAL LOSS AND WITH MY INSURANCE AND TITLE HOLDER (CAR LOAN). THE DRIVER HAD SKIN LACERATIONS FROM AIRBAG AND I DN'T KNOW WHAT WENT OFF WHERE AND HAVE MEMORY LOSS SO THE INSURANCE COMPANY WOULD BE BETTER ABLE TO ASESS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11047454,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2017","dateComplaintFiled":"11/20/2017","vin":"WDCTG4GB2FJ","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED AN EMAIL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF NORTH HAVEN, 620 WASHINGTON AVE, NORTH HAVEN, CT 06473, (203) 239-1313) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11010985,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2017","dateComplaintFiled":"07/27/2017","vin":"WDCTG4GB7FJ","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER MERCEDES-BENZ OF MANCHESTER (LOCATED AT 875 GOLD STREET, MANCHESTER, NH 03103 603-669-6788) WHERE IT WAS DIAGNOSED THAT THERE WAS A LOW PRESSURE FUEL LINE LEAK AND THE INTAKE LINE, SEALS, RINGS, AND FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 37,000. ...UPDATED 08/22/17 *BF    *CN","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11004296,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2017","dateComplaintFiled":"07/11/2017","vin":"WDCTG4GB6FJ","components":"UNKNOWN OR OTHER","summary":"I WAS DRIVING  AT 45MPH DURING DAY TIME, IN NORMAL SLOW-TRAFFIC CONDITIONS ON A CALIFORNIA FREEWAY, WHEN MY PANORAMIC SUNROOF EXPLODED. OUTSIDE TEMPERATURE WAS 66F, I WAS NOT DRIVING UNDER A BRIDGE AND I DIDN'T HEAR ANY NOISE OF IMPACT GENERATED BY A FOREIGN OBJECT. AT THE TIME OF THE EXPLOSION I WAS PASSING A TRUCK AND BY THE SOUND OF IT, I IMMEDIATELY THOUGHT THAT ONE OF THE TRUCK'S TIRES EXPLODED. INSTEAD I LOOKED UP AND MY ENTIRE PANORAMIC SUNROOF WAS IN PIECES. LUCKILY THE SUNSHADE LINING WAS CLOSED AND IT PROTECTED MY FACE FROM BEING EXPOSED TO THE PIECES OF BROKEN GLASS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10945134,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2017","dateComplaintFiled":"01/13/2017","vin":"WDDTG5CBXFJ","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"DRIVING AT APPROX. 30MPH AND SUDDENLY THE ENTIRE DASH LIT UP, ALL RED AND YELLOW SYMBOLS ALONG WITH A MSG IN THE DISPLAY TO THE EFFECT OF COLLISION AVOIDANCE SYSTEM INOPERATIVE, STOP IMMEDIATELY. THIS MAY NOT HAVE BEEN THE EXACT MSG. AT THE SAME TIME THE CAR DECELERATED TO A STOP ALMOST IMMEDIATELY. OBVIOUSLY I DID NOT NEED TO BRING THE VEHICLE TO A STOP. IT FELT LIKE THE DECELERATION OF THE ENGINE BEING OFF BUT THE CAR STILL IN GEAR WITH THAT STOPPING THE CAR. DID NOT USE BRAKES TO STOP CAR. THIS WAS VERY SUDDEN. THE ENGINE WAS NOT RUNNING AFTER STOPPING BECAUSE THE TACH WAS AT ZERO. THE DASH STAYED LIT AND THE CAR WAS STILL IN DRIVE GEAR ON THE INDICATOR. I PRESSED THE BUTTON TO PUT IT IN PARK AND THEN WITH MY FOOT ON THE BRAKE PRESSED TO START THE ENGINE. IT RESTARTED EXCEPT NOW ONLY THE CHECK ENGINE LIGHT WAS LIT. I DROVE TO THE DEALER. HAD THIS HAPPENED A FEW MOMENTS EARLIER ON THE FREEWAY IT COULD HAVE BEEN DISASTROUS. CAR IS NOW AT THE DEALER AND THEY SAID THEY'VE NEVER HEARD OF THIS. THIS HAPPENED ON A 3 LANE EACH WAY LOCAL ROAD. WAITING FOR DIAGNOSIS BUT STILL VERY DANGEROUS IN MY OPINION.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"AMG GLA45","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10944210,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2016","dateComplaintFiled":"01/10/2017","vin":"WDCTG4GB5FJ","components":"EXTERIOR LIGHTING","summary":"LIGHTS FAILED WHILE DRIVING ON HIGHWAY....DASHBOARD, HEADLIGHTS, BRAKE LIGHTS.  SOMETIMES LIGHTS GO ON AFTER RESTARTING ... OTHER TIMES THEY DON'T.  UNSAFE TO DRIVE. MERCEDES DOES NOT KNOW HOW TO FIX PROBLEM! CAR NOW AT DEALER IN LITTLE ROCK, AR.  APPARENTLY MERCEDES IS AWARE OF OTHER INSTANCES, BUT DOESN'T KNOW CAUSE OR CURE.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10928181,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2016","dateComplaintFiled":"11/28/2016","vin":"WDCTG4GB2FJ","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"BACK DOOR WAS AJAR AND THERE WAS NO WARNING DISPLAY TO STATE THE DOOR WAS NOT  CLOSED COMPLETELY.  I WAS ABLE TO PULL OUT OF MY DRIVEWAY AND THE WARNING DID NOT DISPLAY UNTIL I WAS DRIVING.  SAFETY ISSUE ESPECIALLY WITH SMALL CHILDREN IN THE BACK SEAT.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10876225,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2016","dateComplaintFiled":"06/23/2016","vin":"WDCTG4GB1FJ","components":"UNKNOWN OR OTHER","summary":"THE DOOR OPEN WARNING SIGN ON THE DASH DID NOT COME ON UNTIL AFTER DRIVING ABOUT 100 FEET. A BACKSEAT PASSENGER FELL OUT OF THE CAR AS IT STARTED TO MOVE FORWARD. THE DRIVER ASSUMED THE BACK DOOR WAS CLOSED SECURELY WHEN HE STARTED FORWARD BECAUSE THERE WAS NO WARNING LIGHT.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10874019,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/16/2016","dateComplaintFiled":"06/13/2016","vin":"WDCTG4GB9FJ","components":"POWER TRAIN,AIR BAGS,STRUCTURE","summary":"I HAD TWO MVA ACCIDENTS (FEBRUARY 1 AND MARCH 16, 2016) IN THIS VEHICLE WITHIN~ 3 MONTHS OF OWNERSHIP. THE ACCIDENTS OCCURRED WHEN I SLOWED DOWN THIS VEHICLE UNDER 10-15MPH. UPON PURCHASE, I NOTICED UNLIKE OTHER CARS I HAVE OWNED,  AT A STOP  THIS MBGLA 250 VEHICLE ENGINE WOULD CUT OFF COMPLETELY AND START BACK WHEN THE GAS PEDAL WAS PRESSED. I WAS TOLD BY THE DEALERSHIP THIS WAS NORMAL. HOWEVER, I NOTICED WHEN I RECEIVED THE CAR BACK FROM PARK PLACE BODYWERKS  IN MARCH, 2016, (AFTER ~ 5 WEEK REPAIR PERIOD FROM THE FIRST ACCIDENT THAT OCCURRED IN FEBRUARY 2016)  THE ENGINE GEARS WOULD JUMP FROM 1ST TO 4TH AFTER SLOWING DOWN ON THE BRAKE FOLLOWED BY STEPPING ON THE GAS PEDAL, IT FELT LIKE THE CAR WAS JUMPING BETWEEN GEARS, I WAS NOT ABLE TO CONTROL THIS.  THE CURRENT CAR ACCIDENT HAPPENED ON MARCH 16, 2016, WITHIN 1 WEEK POST REPAIR FROM PARK PLACE BODYWERKS,  AFTER I STOPPED AT A STOPPED LIGHT I HIT THE LIGHT POLE, RESULTING IN FRONT END DAMAGE AND NO AIRBAG DEPLOYMENT. DURING THIS CONTINUOUS ADDITIONAL 3 MONTH REPAIR PERIOD, I WAS NOTIFIED  IN MAY, 2016 BY MY GEICO ADJUSTER THAT THE TRANSMISSION HAD THE WRONG FLUID IN IT AND THE CLAIM WOULD BE ESCALATED.  IN THE DAYS THAT FOLLOW, I WAS CONTACTED BY A PARK PLACE BODYWERKS AGENT AND ASKED \"DID YOU CHANGE THE FLUIDS IN THE TRANSMISSION..\"  I WAS EXTREMELY OFFENDED AND INFORMED HIM \"I DIDN'T KNOW HOW TO OPEN THE HOOD...\"  AS OF TODAY, 6/13/16, GEICO HAS PAID PARK PLACE BODYWERKS ON BEHALF OF MY POLICY $28,831.30 FOR A VEHICLE I HAVE ONLY OWNED SINCE NOVEMBER 2015, DRIVEN LESS THAN 2  MONTHS,  BOUGHT CERTIFIED PRE-OWNED FROM PARK PLACE BODYWERKS WITH LESS THAN 8000 MILES, CONTAINED THE WRONG TRANSMISSION FLUID FROM THE DEALERSHIP, HAD TWO LOW SPEED ACCIDENTS EACH WITH NO AIR BAG DEPLOYMENT,  A HOSPITALIZATION FOR THE OWNER AND NEVER HAD A DRIVING HISTORY LIKE THIS OF MULTIPLE ACCIDENTS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10870565,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2016","dateComplaintFiled":"05/24/2016","vin":"WDCTG4GB3FJ","components":"ELECTRICAL SYSTEM","summary":"VEHICLE ON SIDE STREET NEAR HOME...SUDDENLY CHUGS, AND SLOWS TO A CRAWL WILL NOT ACCELERATE...ALL LIGHTS COME ON DASHBOARD..ALSO ENGINE LIGHT... TOWED TO DEALERSHIP IN DAYTONA BEACH, FL...AFTER 3 WKS SERVICE DEPT CALLED TO SAY IT WAS FIXED... WIRING HARNESS AND A ME CONTROL UNIT REPLACED.  3 WKS LATER ON 5/10/16 SAME INCIDENT HAPPENED...LUCKILY IT WAS ON SIDE STREET SO WAS NO ACCIDENT OR DAMAGE....THIS APPEARS TO BE A RECURRING PROBLEM W/MERCEDES BENZ VEHICLES.... SERVICE DEPT CLAIMS FOUND FIX ONLINE..?  RESET SOME KIND OF \"PINS\".....THIS CAR IS NOT SAFE IN MY OPINION....","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10860609,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2016","dateComplaintFiled":"04/20/2016","vin":"WDCTG4GB2FJ","components":"POWER TRAIN,ENGINE","summary":"TRANSMISSION VIOLENTLY ENGAGE IN REVERSE: SO FAR I HAVE ONLY EXPERIENCED THIS (TWICE) DURING COLD-STARTS. STARTED THE ENGINE, SHIFT CAR IN TO REVERSE GEAR, DISENGAGE PARKING BREAK. IN NORMAL SITUATION, THE CAR WOULD REVERSE SLOWLY WITHOUT APPLYING THROTTLE. IN THE TWO TIMES I EXPERINCED THE PROBLEM, THE CAR WOULD STILL BE IDLE, EVEN AFTER GENTLY APPLYING THROTTLE. AFTER ABOUT 5 SECONDS OR SO, THE CAR WOULD VIOLENTLY JERK AND THE TRANSMISSION FINALLY ENGAGED IN REVERSE. THE LOCAL MB SERVICE CENTER WAS NOT ABLE TO DIAGNOSE THE ISSUE.    SOME GLA OWNERS ALSO EXPERINCED THE SAME ISSUE, WHICH CAN BE FOUND IN THIS DISCUSSION:    HTTP://WWW.GLAOWNERS.COM/FORUM/ENGINE-TECHNICAL-DISCUSSION/8297-TRANSMISSION-WOES.HTML    HERE IS THE VIDEO THAT ILLUSTRATES MY EXPERIENCE, FROM ANOTHER GLA OWNER:  HTTPS://YOUTU.BE/GLN7KPGXYB4","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10811450,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2015","dateComplaintFiled":"12/21/2015","vin":"WDCTG4GB4FJ","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLA250. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER AND REPAIRED; HOWEVER, THE CHECK ENGINE WARING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE WOULD NOT GO INTO REVERSE. WHILE THE VEHICLE WAS IN PARK, IT JERKED. THE VEHICLE WAS TAKEN TO A DEALER AGAIN WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10788937,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2015","dateComplaintFiled":"11/06/2015","vin":"WDCTG4GBXFJ","components":"VISIBILITY/WIPER","summary":"I PURCHASED A NEW GLA250 IN AUGUST 2015.  A FEW DAYS AFTER THE PURCHASE I NOTICED THAT THE CAR HAD A SERIOUS DESIGN FLAW RESULTING IN A SAFETY ISSUE.  DEPENDING ON THE POSITION OF THE DRIVER'S SEAT THE LEFT SIDE REAR VIEW MIRROR CANNOT BE ADJUSTED TO ELIMINATE THE LARGE BLIND SPOT.  TALLER DRIVERS WHO REQUIRE THAT THE SEAT BE POSITIONED FURTHER BACK CANNOT ADJUST THE LEFT SIDE REAR VIEW MIRROR TO ELIMINATE THE BLIND SPOT.  I HAVE CONTACTED MBUSA AND THEY WILL NOT ADMIT THAT THERE IS A DESIGN FLAW OR SAFETY ISSUE.  THE MBUSA REPRESENTATIVE WOULD NOT ALLOW ME TO SPEAK WITH ANYONE KNOWLEDGEABLE OF MIRROR OPERATION OR DESIGN. SHE TOLD ME THAT NOT ALL PEOPLE SHOULD BE ABLE TO ELIMINATE THE BLIND SPOT ON ALL CARS.  THE SAFETY ISSUE RESULTING FROM THE INABILITY TO ELIMINATE THE BLIND SPOT IS EXASPERATED BY THE LARGE 'B' PILLAR WHICH GREATLY RESTRICTS PERIPHERAL VISION.   MY THEORY, AND IT IS JUST A THEORY, IS THAT MERCEDES BENZ DESIGNED THE GLA (AND ALSO THE CLA) TO EUROPEAN MARKET MIRROR STANDARDS, ANTICIPATING THAT THE USA WOULD COME IN LINE BEFORE THE GLA WAS SOLD IN THE USA MARKET.   IN EUROPE, CONVEX MIRRORS ARE ALLOWED FOR BOTH PASSENGER AND DRIVER SIDE REAR VIEW MIRRORS AND FOR THE MOST PART ONLY CONVEX MIRRORS ARE USED..  THE NHTSA HAS BEEN CONSIDERING, BUT WITHHOLDING APPROVAL OF CONVEX LEFT SIDE REAR VIEW MIRRORS FOR AT LEAST THE LAST 5 YEARS.  GENERAL MOTORS AND MERCEDES BENZ HAVE  BEEN THE PRIMARY PETITIONER'S FOR THE APPROVAL.  MERCEDES BENZ ANTICIPATING THE APPROVAL, DESIGNED THE GLA FOR CONVEX OUTSIDE REAR VIEW MIRRORS.   SINCE CONVEX LEFT SIDE MIRRORS WERE NOT APPROVED IN THE USA, MERCEDES BENZ INSTALLED A PLANAR MIRROR IN THE SAME LEFT SIDE MIRROR ENCLOSURE AND FRAME FOR USA MARKET CARS.  THE PLANAR HAS A REDUCED FIELD OF VIEW AND RSULTS IN THE BLIND SPOT SAFETY ISSUE. I HAVE HAD MAY CLOSE CALLS ON MULTIILANE HIGH SPEED HIGHWAYS.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10787316,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2015","dateComplaintFiled":"10/30/2015","vin":"WDCTG4GBXFJ","components":"SERVICE BRAKES","summary":"THE BRAKE PEDAL AND THE GAS PEDAL ARE TOO CLOSE TOGETHER.  I AM CONSTANTLY FEELING THE SLIGHT TOUCH OF THE BRAKE PEDAL WHEN STEPPING ON THE GAS.  I HAVE HAD MULTIPLE CARS AND SUV'S IN THE PAST AND I CANNOT EVERY RECALL TOUCHING THE BRAKE WHEN GASSING.  I AM VERY CONSCIOUS OF THE PROXIMITY OF THE 2 PEDALS AND TRY TO NOT TOUCH THE BRAKE.  IT STILL HAPPENS FROM TIME TO TIME.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10780803,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2015","dateComplaintFiled":"10/08/2015","vin":"WDCTG4EB2FJ","components":"STRUCTURE","summary":"THE DOOR HANDLES BECOME IN STUCK POSITION AND DOES NOT CLOSE FULLY AND DOES NOT LATCH TO A LOCKED POSITION. ALSO AFTER REMOVING THE DRIVER SIDE CALIFORNIA PROPOSITION 65 STICKER INTERACTS WITH THE WINDOW CLOSING MECHANISM.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10746776,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2015","dateComplaintFiled":"08/06/2015","vin":"WDCTG4GB8FJ","components":"UNKNOWN OR OTHER","summary":"TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLA250. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE CARBON MONOXIDE DETECTORS ACTIVATED NOTIFYING THE CONTACT THAT THERE WAS CARBON MONOXIDE PRESENT IN THE VEHICLE. THE CONTACT BECAME ILL AND HAD TROUBLE BREATHING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 9,400.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10711863,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2015","dateComplaintFiled":"04/21/2015","vin":"WDCTG4GB7FJ","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I HAVE LEASED GLA 250 MERCEDES BENZ   WHILE I WAS DRIVING ON THE FREEWAY, I FELT THE GAS PEDAL STOP WORKING AND THE CAR STOPPED ACCELERATING WITH SIGN OF \"COLLISION PREVENTION ASSIST PLUS\" ON THE CARPOOL LANE. I DO NOT UNDERSTAND WHY THIS IS HAPPENING EVEN THOUGH THERE WAS NO CAR IN FRONT OF ME.  I HAVE BEEN A MERCEDES BENZ CUSTOMER PAST 5 YEARS AND I NEVER HAD THIS ACCIDENT.  I MIGHT HAVE AN ACCIDENT IF A CAR BEHIND ME DID NOT STOP ITS CAR.  THIS IS A DEFINITELY MECHANICAL PROBLEM AND I WANT MERCEDES BENZ TO TAKE A RESPONSIBILITY AND SOLVE THIS ISSUE.  THANK YOU.  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10702684,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2015","dateComplaintFiled":"03/30/2015","vin":"WDCTG4GB7FJ","components":"STEERING,SUSPENSION","summary":"TL* THE CONTACT LEASED A 2015 MERCEDES BENZ GLA250. WHILE THE VEHICLE WAS IDLING, THE STEERING WHEEL SHOOK AND THE POWER STEERING FAILED. THE CONTACT STATED THAT AN ABNORMAL BANGING NOISE EMITTED FROM THE STEERING WHEEL IN MID-TURN CAUSING THE CONTACT TO GO OVER THE CURB. FOLLOWING THE FAILURE, THE TIRE LIGHT ILLUMINATED. THE FRONT PASSENGER TIRE FRACTURED AND ROLLED UNDERNEATH THE VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE CONTACT IMPACTING THE CURB; HOWEVER, THE CONTACT DROVE OVER THE CURB BECAUSE THE POWER STEERING FAILED AND AN UNKNOWN COMPONENT FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 420. .....UPDATED 12/15/15 *BF    UPDATED 10/3/2017*CN","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10653964,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2014","dateComplaintFiled":"11/10/2014","vin":"WDCTG4GB8FJ","components":"SERVICE BRAKES, HYDRAULIC","summary":"THERE WAS NO INCIDENT WITH THE CAR.  I PURCHASED THE CAR NEW AND WHEN DRIVING IT I DETECTED A POTENTIAL SAFETY HAZARD WITH THE  POSITIONS OF THE BRAKE AND GAS PEDALS AND THEIR RELATIONSHIP ARE TOO CLOSE TO EACH OTHER.  FOR EXAMPLE IF YOUR ARE WEARING MEN'S TENNIS SHOES THEIR IS A HAZARD OF TOUCHING BOTH THE BRAKE AND GAS WHEN YOU WANT TO APPLY THE BRAKE YOU ALSO APPLY THE GAS. SIMPLY BECAUSE THE SHOES ARE TOO WIDE.  THE DIMENSIONS ARE:  THE BRAKE PEDAL IS 5\" X 3\" AND THE GAS PEDAL IS 2\" WIDE AND 6\" LONG.  THE SEPARATION BETWEEN THE TWO PEDALS IS 2 INCHES.   THE GAS PEDAL IS 1 INCH FROM THE CENTER WALL ON THE RIGHT AND THE BRAKE PEDAL IS 10 INCHES FROM THE LEFT WALL.  I DON'T IF THESE TOLERANCES ARE ACCEPTABLE ONLY DOT WOULD KNOW.","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"GLA250","manufacturer":"Mercedes-Benz USA, LLC"}]}]}