{"count":251,"message":"Results returned successfully","results":[{"odiNumber":11738037,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2025","dateComplaintFiled":"05/15/2026","vin":"55SWF4JBXHU","components":"FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE","summary":"The contact owns a 2017 Mercedes-Benz C300. While driving at approximately 15 mph, the contact observed smoke emanating from under the hood. The vehicle was driven to her work location and parked. Upon exiting the vehicle and opening the hood, she observed orange flames coming from the engine compartment. A parking attendant extinguished the fire, and a police and/or fire report was filed. The vehicle was towed to a dealer and diagnosed with a fuel line leak that caused the engine harness to come apart. The leaking fuel hose from the high-pressure fuel pump caused damage to the high-pressure pump, engine harness, vacuum transducer, and coolant feed line from the thermostat to the firewall. The following components needed replacement: high-pressure fuel pump, rubber fuel hose, engine harness, pressure transducer, and intake manifold. The vehicle was repaired. Five months later, the contact experienced another failure she believes was associated with the engine fire. While parked and attempting to start the vehicle, it did not start. The vehicle was towed to a dealer and diagnosed with a faulty starter that needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,422.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11735746,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"05/05/2026","vin":"wddwf4jb0hr","components":"FUEL/PROPULSION SYSTEM","summary":"strong evident fuel/ gas smell when driving and when the car is in park after driving.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11725960,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2026","dateComplaintFiled":"03/20/2026","vin":"55SWF4JB4HU","components":"ENGINE","summary":"Check engine light for P052E which has been coming and going off for years now. Now the check engine light is there permanently. I spoke to Mercedes Benz customer service and requested for them to fix the problem now that the light is on permanently but they refuse to fix it because the car has 222,000 miles on it. This should be a recall from the manufacturer not an extended warranty coverage. The Mercedes dealer in Valencia California told me they now only do a software update and put a plug cap on the sensor and want to charge me $850 even though this should be a recall","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11708103,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2025","dateComplaintFiled":"12/31/2025","vin":"55SWF4JB6HU","components":"FUEL/PROPULSION SYSTEM","summary":"UNKNOWN it was just one day I started my car and turned the A/C on and I started getting this strong gasoline smell. I went on like a saw there is a recall for this problem for the M274 engines.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11705275,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2025","dateComplaintFiled":"12/16/2025","vin":"55SWF4KB9HU","components":"STRUCTURE","summary":"While driving home from work, without any warning or blunt force the sunroof exploded and shattered glass was everywhere","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11702507,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2025","dateComplaintFiled":"12/02/2025","vin":"WDDWJ4KB9HF","components":"SEAT BELTS","summary":"any action on Case 11699173 ?","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11701042,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"11/23/2025","vin":"wddwj4kb9hf","components":"SEAT BELTS","summary":"Case already called in 11699173 - Stuck Seatbelt in B Pillar of 2017 Mercedes Benz 2 door hard top coupe. Seat belt will not come out of A pillar rendering seatbelt totally inoperable  This VIN comes up negative under recall 21V03200   Case filed with MBUSA 18991593 still unresolved.  Dealership is claiming a 2,200 Seatbelt Assembly is needed. now warning lights.  The seatbelt was \" lazy \" and didn't smoothly retract prior to this incident when parked, door closed, the belt retracted with a loud motorized noise and now will not retract at all from A Pillar - Please follow up with on this Case # already called in over a week ago","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11699173,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2025","dateComplaintFiled":"11/13/2025","vin":"WDDWJ4KB9HF","components":"SEAT BELTS","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated that upon arriving at his destination and exiting the vehicle, the driver\u2019s side seat belt retracted and became stuck in the retracted position. As a result, the contact was unable to use the driver's side seat belt. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V032000 (Seat Belts), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 67,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11698322,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2025","dateComplaintFiled":"11/08/2025","vin":"55SWF4JB6HU","components":"FUEL/PROPULSION SYSTEM","summary":"Cabin smells heavily like fuel and has a check engine light possibly a fuel leak","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11697621,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"11/05/2025","vin":"WDDWF4JBXHR","components":"STRUCTURE","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated that while driving 65 MPH on the highway, the contact heard a popping sound coming from an unknown part of the vehicle. The contact pulled over to the side of the road, exited the vehicle, and became aware that the roof panel had shuddered. The contact stated there was no glass in the vehicle. No injuries were sustained. The contact stated that the failure had occurred on two occasions. The vehicle was not taken to an independent mechanic or the dealer to be diagnosed. The vehicle was taken to the dealer by the previous owner to be repaired under NHTSA Campaign Number: 21V197000 (STRUCTURE); however, the recall repair failed to prevent the failure. The manufacturer was notified of the failure and informed the contact that there was no recall related to the failure. The manufacturer offered the contact a trade for the vehicle. The failure mileage was 105,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11696497,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2025","dateComplaintFiled":"10/30/2025","vin":"WDDWJ4JB8HF","components":"ELECTRICAL SYSTEM,STRUCTURE,ENGINE","summary":"I am reporting a serious vehicle safety hazard caused by improper and unsafe repair work performed by USA Platinum Motor, located at 1221 California Lane #126B, Arlington, TX. I brought my 2017 Mercedes-Benz C300 in for a cold start rattle with no warning lights or prior issues. The shop diagnosed a loose timing chain and I authorized the repair.  After the repairs, the vehicle was returned with critical safety defects, including a loose fuel pump, unsecured fuel line, missing bolts, and improperly reassembled engine components. Shortly after pickup, the car experienced loss of acceleration on the interstate, a strong odor of fuel, and a sudden loss of power, creating a dangerous and life-threatening situation. The vehicle had to be towed back to the shop.  The manager, who is not a certified mechanic, admitted he personally \u201cfixed\u201d the issue by tightening the fuel pump himself. A Mercedes-Benz diagnostic inspection later confirmed multiple severe assembly errors, including missing fasteners, unsecured oil cooler, disconnected vent lines, and other safety-related defects in the fuel and cooling systems.  These unsafe and negligent repairs created an extreme fire hazard, engine instability, and risk of sudden failure while driving. I am requesting a formal NHTSA investigation into this matter to ensure vehicle safety compliance and to prevent similar incidents affecting other consumers.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11695341,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2025","dateComplaintFiled":"10/23/2025","vin":"55SWF4KB1HU","components":"STRUCTURE","summary":"This is the same as recall for NHTSA ID: 21V-197. The panel flew off my 2017 Mercedes C300 W205. My vin number is not included in the recall. This is a safety issue and will need to be replaced.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11693851,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2025","dateComplaintFiled":"10/16/2025","vin":"55SWF4JB4HU","components":"ELECTRICAL SYSTEM,COMMUNICATION","summary":"See attached document for complaint.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11693928,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2025","dateComplaintFiled":"10/16/2025","vin":"WDDWJ4KB3HF","components":"STRUCTURE","summary":"Sunroof detachment  Sunroof fell off while driving","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11690472,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"09/30/2025","vin":"55SWF4JB4HU","components":"UNKNOWN OR OTHER","summary":"Sunroof Front Trim for Mercedes-Benz GLC300 IS ALL SCRATCHED BUT MERCEDES BENZ SAYS IT IS NOT COVERED BY THEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11681330,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2025","dateComplaintFiled":"08/18/2025","vin":"55SWF4JB8HU","components":"STRUCTURE","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated that while driving at 60 MPH, the contact became aware that an unknown part had detached from the vehicle. The contact stated that after stopping to refuel the vehicle, it was discovered that the roof panel was missing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V854000 (Structure); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11680437,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2025","dateComplaintFiled":"08/13/2025","vin":"55SWF4KB4HU","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"The sunroof exploded spontaneously while driving to a destination. When the incident happened, I was stopped at a red light. I panicked as it sounded like gunshots hitting my car. I pulled over to the nearest safest destination to inspect the car. This put the safety of myself at risk and others at risk who were driving along the sides and/or behind me. This incident was confirmed by a dealer, as I went to Mercedes Benz Sugar Land on the following day of the incident and was quoted around $3,700 to have it repaired. The vehicle not been inspected by police and/or insurance. There were no warning signs that this could have happened besides the fact that Mercedes Benz USA is currently under an active lawsuit for this happening to several other drivers.  I do believe that this is a manufacturing defect affecting safety, as similar incidents involving Mercedes-Benz panoramic sunroofs, which may indicate a wider defect trend.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11676702,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2024","dateComplaintFiled":"07/28/2025","vin":"55SWF4KB0HU","components":"SUSPENSION,AIR BAGS,UNKNOWN OR OTHER","summary":"In October 2024, the rear subframe was replaced due to rust perforation in the area of the suspension arm mounting bracket.  I had no warning.  The car was in for routine service at Mercedes Benz of New London.  It had rusted from the inside out and was considered unsafe to drive by the Mercedes service advisor. I could have had a serious accident!  I had no choice but to replace the subframe as it is my only vehicle.  Shockingly I learned many others have had this issue with various Mercedes models/years and that Mercedes Benz knows of this serious safety problem and there is a class action lawsuit pending but subframe replacement  is not covered under warranty by Mercedes Benz, so the cost was mine to bear.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11674814,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2023","dateComplaintFiled":"07/20/2025","vin":"WDDWJ4JB4HF","components":"UNKNOWN OR OTHER","summary":"My car caught on fire due to AC malfunction","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11666563,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2017","dateComplaintFiled":"06/12/2025","vin":"WDDWK4KB1HF","components":"SEAT BELTS","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated that both the front driver\u2019s side seat belt and front passenger's side seat belt had failed to retract as needed. There was no warning light illuminated. Additionally, the contact stated that the seat belts buckles would unintendedly lodge under the seats. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V032000(Seat Belts); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.\u00a0","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11665836,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2025","dateComplaintFiled":"06/09/2025","vin":"WDDWJ4JB2HF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The sunroof is very glitchy and this is common in all Benz I have had a few different Benz and they all eventually have this same issue with their panoramic sunroof. Sometimes it opens half way life one side is up and the other side is closed and other times it will open fully but not close and other times it won\u2019t open at all. This is a common problem that many Benz owners have stated this in the Benz forums all over. This is a safety issue due to unexpected weather conditions if it rains and it\u2019s stuck inside gets damage and owners get wet which is also a distraction and may cause accidents. Please investigate this issue thoroughly. Their sunroofs should be recalled and extended warranties placed on them automatically by Mercedes Benz due to this being a very common issue in all model\u2019s panorama sunroofs particularly C300s year 2017 thank you for looking into this matter.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11656486,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2025","dateComplaintFiled":"04/24/2025","vin":"WDDWJ4JB9HF","components":"STEERING,SUSPENSION","summary":"unknown","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11654348,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2025","dateComplaintFiled":"04/13/2025","vin":"55SWF4JB9HU","components":"ELECTRICAL SYSTEM,ENGINE","summary":"ESP control unit software  Recall 2016090002 Recall 2017110002 Recall 2020080016  And my car shows there\u2019s cero recall active but is giving me problem showing code: U0121 u1110  U0122 B227d U0423 B227d","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11643047,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"02/16/2025","vin":"55SWF4JB2HU","components":"ENGINE","summary":"this is my send time writing in. mercedes used the wrong wrist pins for the pistons leading to my wife getting a cracked piston on freeway in phx.if you look up cylinder 1 issues on this model there is a lot of people who have encountered this. why this hasn't been recalled and sticking consumers with a10k plus repair is beyond me. if you use the wrong parts you should be responsible for the repair!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11635619,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2025","dateComplaintFiled":"01/13/2025","vin":"55SWF4KB0HU","components":"UNKNOWN OR OTHER","summary":"Error code P052E71 on a 2017 c300 with 100k miles. It seems to be a very common and recurring issue that appears to have no real solution and is costing consumers thousands upon thousands. This malfunction does relate to emissions and this vehicle is operated in California.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11635775,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2025","dateComplaintFiled":"01/13/2025","vin":"55SWF4KB3HU","components":"POWER TRAIN","summary":"PVC VALVE CODE. P052E Mercedes should fix this!","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11625696,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2024","dateComplaintFiled":"11/16/2024","vin":"55SWF4KB7HU","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"The valve for crankcase ventilation has a malfunction. The actuator is blocked Select 'Error codes / Events' menu in Engine Control Unit. Then read fault memory.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11624452,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2024","dateComplaintFiled":"11/10/2024","vin":"WDDWJ4KB2HF","components":"SEAT BELTS,FUEL/PROPULSION SYSTEM","summary":"small to much gas inside the cab and outside  and bouth seatbelt doosent work corectly","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11623039,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2024","dateComplaintFiled":"10/31/2024","vin":"55SWF4JB9HU","components":"ENGINE","summary":"I have an error code: P052E.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11621666,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2024","dateComplaintFiled":"10/24/2024","vin":"55SWF4JB4HU","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"When i scan my vehicle there are Mercedes Benz fault codes pertaining to the electrical system but also recalls that haven\u2019t been  done but when looking Mercedes Benz web site and NHTSA WEBSITE these are aren\u2019t showing up as my particular chassis being included as part of the campaign","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11621009,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2024","dateComplaintFiled":"10/21/2024","vin":"WDDWJ4KB4HF","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"my whole entire car smells like gas. I cannot drive this car around because I will pass out and it is a safety hazard. There is a recall for this exact same issue, just not for my Vin number. I would like to get this done for my car, please.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11615637,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2024","dateComplaintFiled":"09/20/2024","vin":"WDDWJ4KB1HF","components":"VISIBILITY","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated while driving 65 MPH, there was a loud banging sound coming from the roof of the vehicle, prior to the glass sunroof panel being ejected from the roof panel and landed on the roadway. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 84,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11613280,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2024","dateComplaintFiled":"09/08/2024","vin":"WDDWJ4JB4HF","components":"UNKNOWN OR OTHER","summary":"I purchased my 2017 Mercedes c class coupe in 2020, used. Around 2021, I started hear noise from the sunroof when driving on the highway. I went to get it repaired and they mentioned they needed to tighten the screws. This week, I was closing my sunroof and then I heard a crack. I went to a shop to get it manually closed for now on calis 105 degree heat. I am now learning there has been recalls for Mercedes 2017+ coupes but it\u2019s not stated for my specific car to get it fixed. How do I go about this? I feel the sunroof is faulty and has been faulty.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11612144,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2024","dateComplaintFiled":"09/02/2024","vin":"55SWF6EB3HU","components":"UNKNOWN OR OTHER","summary":"The glass on the panoramic sunroof exploded/shattered under normal driving conditions. It was raining but not too heavy. It didn\u2019t appear that anything hit the glass and no potholes were hit. It seemed to be due to pressure or temperature which caused the explosion which sounded like a loud gunshot and the glass was in pieces. There were no injuries as the sunroof shade was closed and thus the glass fell on the shade. It has not been inspected by dealership or insurance as closed on Sunday and today due to Labor Day, but yes it is available for inspection upon request. However, as it was raining and I needed to get home, I covered the entire sunroof with Duct Tape.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C450","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11610018,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2024","dateComplaintFiled":"08/21/2024","vin":"55SWF4JB8HU","components":"UNKNOWN OR OTHER","summary":"The same part that was recalled the Starter Current Limiter has overheated again. The dealership is trying to charge for this same part for diagnostic, parts and labor.   The car produces smoke around the battery and melted due to overheating.   The battery is new. The car only turns over..then immediately overheats.  Just because it was recalled and replaced does NOT mean it is perfect from defaulting again.  Please have someone look into this matter.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11609586,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2024","dateComplaintFiled":"08/20/2024","vin":"55SWF4JB5HU","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Keep getting a code P052E! Changed the oil and code went away for a few days then came back. Looked into getting it fixed and it seems like Mercedes has known about this issue and hasn\u2019t called for a recall on this piece of equipment! Very costly to fix and says it needs to be replaced every 30k to 50k miles! At around 1k to 3k to fix everytime that\u2019s something they should recall","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11607831,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2024","dateComplaintFiled":"08/11/2024","vin":"55SWF4KB9HU","components":"ENGINE","summary":"P052E code for PCV vent valve","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11607748,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"08/10/2024","vin":"55SWF4JB2HU","components":"ENGINE","summary":"cracked piston in cylinder #1. After doing research this is a common problem in the m274 engine from 2015-2018 which Mercedes is aware of but does nothing. mercedes need to be held responsible and a recall issued. This isn't a 2 or 3 thousand dollar repair!! this repair is 6 figures!!! Please hold them  acountable!!! THX","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11607489,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2023","dateComplaintFiled":"08/09/2024","vin":"WDDWJ6EB4HF","components":"SEAT BELTS","summary":"The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that the front driver\u2019s side seat belt failed to retract as intended. No warning light was illuminated. The vehicle was taken to a local dealer for diagnosis but was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V032000 (Seat Belt); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11603672,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2024","dateComplaintFiled":"07/22/2024","vin":"WDDWJ4KB2HF","components":"ENGINE","summary":"Check engine light on. Test results: Positive Crankcase Ventilation Regulator Valve Performance CODE : P052E","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11600665,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2024","dateComplaintFiled":"07/10/2024","vin":"WDDWJ4KB7HF","components":"SEAT BELTS","summary":"Part 573 Safety Recall Report 21V-032 Manufacturer Name : Mercedes-Benz USA, LLC NHTSA Recall No. : Manufacturer Recall No. : JAN 29, 2021 21V-032 NR Manufacturer Information : Manufacturer Name : Address : Mercedes-Benz USA, LLC Company phone : 1-877-496-3691 13470 International Parkway Jacksonville FL 32218 Population : Number of potentially involved : Estimated percentage with defect : Vehicle Information : Vehicle 1 : 2017-2021 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : Descriptive Information : Power Train : GAS 2-DOOR Production Dates : Mercedes-Benz MY2017-2021 C300 18,589 vehicles. The recall population was determined through production JAN 19, 2016 - JUL 17, 2020 records. I was told this was not under recall when I found it is. The seat belt won\u2019t retract. Please advise.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11601009,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2023","dateComplaintFiled":"07/10/2024","vin":"WDDWJ4KBXHF","components":"POWER TRAIN,ENGINE","summary":"Car check engine light came on with only 62,000 miles. Diagnosed as code P052E, the issue is the positive crankcase ventilation valve being faulty. Regular oil changes and maintenance was done. I see multiple complaints with this issue, why is this not recalled? It is very expensive to have fixed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11598324,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2023","dateComplaintFiled":"07/02/2024","vin":"WDDWJ4KB1HF","components":"ENGINE","summary":"My engine light keeps coming on and off on my 2017 C300 4matic  coupe. I got the problem diagnosed in March 2023. Benz said I had a faulty solenoid valve and that I would need to replace the crank case ventilation assembly. That is $3000. My friend has a C300 sedan and they replaced his under the extended warranty that came out on August 2023 for the crankcase. I have the same exact issue but they said my VIN doesn\u2019t populate so they cannot do anything. This is the 2nd faulty crank case in my car, it was replaced by warranty in 2019. I don\u2019t drive that much I have 47K miles on the car. They refuse to cover the faulty part.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11598333,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2023","dateComplaintFiled":"07/02/2024","vin":"WDDWJ4KB1HF","components":"STRUCTURE","summary":"My gas door has fell off 3 times exposing my gas cap.  I got it replaced twice. It fell off on the highway and the other times I was just doing gas and it fell off into my hand. No excessive force. I didn\u2019t want to pay again to repair it so I just taped it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11592299,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"06/03/2024","vin":"55SWF4JB7HU","components":"STRUCTURE","summary":"I currently have a 2017 Mercedes C300. The panel between the windshield and main panel of the panoramic roof (above the driver) is deteriorating and doesn\u2019t not seem to be fully attached anymore. I had the exact same model but a year older in the past and this same part deteriorated and was subject to recall. I believe there is not only an issue with the part itself, but how Mercedes has bonded these parts to the roof.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11591521,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2024","dateComplaintFiled":"05/30/2024","vin":"WDDWK4JB2HF","components":"SEAT BELTS","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated that while operating the vehicle, the front driver\u2019s and front passenger\u2019s side seat belts malfunctioned and failed to properly retract. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 21V032000 (Seat Belts). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 48,956.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11588668,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/09/2024","dateComplaintFiled":"05/14/2024","vin":"55SWF4JB3HU","components":"AIR BAGS,SEAT BELTS","summary":"The contact owns a 2017 Mercedes Benz C300. The contact stated that while making a left turn at 40 MPH, another vehicle crashed into the front passenger side of the vehicle. The air bags did not deploy upon impact and the seat belt also failed to restrain the contact during the crash. Due to both failures, the contact's head and chest hit the steering wheel. The contact was taken to the hospital by ambulance and given an X-ray exam. The contact was treated for lacerations to the forehead and suffered pain to the head, neck, back, and chest. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was initially towed to an independent mechanic and later back to the contact's home where it remained in the contact's possession. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11588398,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2024","dateComplaintFiled":"05/13/2024","vin":"55SWF4KB7HU","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated but then disappeared. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with a failed actuator. The contact was informed that an actuator needed to be replaced. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline) however, the VIN was not associated with the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11587623,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"05/08/2024","vin":"55SWF4KB7HU","components":"ENGINE","summary":"po52e71  the valve for crankcase ventilation has malfunction","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11582711,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2024","dateComplaintFiled":"04/12/2024","vin":"55SWF4JB1HU","components":"ENGINE","summary":"P052e positive crankcase ventilation regularly valve","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11581174,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2024","dateComplaintFiled":"04/04/2024","vin":"WDDWJ4KB8HF","components":"STRUCTURE","summary":"Panel between front windshield and sun/moon roof was vibrating loose as well as the clear coat completely peeling off the piece. The car is only at 57k miles so this should NOT be occurring. That piece felt like it will fly off while driving. Unsafe.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11580064,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2024","dateComplaintFiled":"03/29/2024","vin":"55SWF4KB4HU","components":"POWER TRAIN,ENGINE","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated that while at a stop light the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the battery cable needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed that an update to the powertrain software was needed, and the transmission pump needed to be replaced. The vehicle was repaired but the failure persisted. The contact called the local dealer, and it was recommended that the transmission be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11580115,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2024","dateComplaintFiled":"03/29/2024","vin":"55SWF4KBXHU","components":"ENGINE","summary":"Check engine light on on 2017 Mercedes C300 4 Matic. Car has 52,000 miles on it. The code P052E71 was diagnosed by Mercedes mechanic as the valve for the crankcase ventilation. The actuator was blocked. Mechanic said part (crankcase ventilation hose) is not available and this problem happens to all 2015-2017 C 300 models usually around 50,000 miles. When air conditioning or heat is run it causes an odor of burning fuel or oil in the cabin. Mercedes said part is not in stock and they have no ETA on when it will be available. Vehicle is unable to pass vehicle emissions test.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11578117,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2024","dateComplaintFiled":"03/18/2024","vin":"WDDWJ4KB9HF","components":"VISIBILITY","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated while driving 65 MPH, the sunroof exploded inadvertently. The contact stated that the shade guard was closed when the failure occurred. The contact had not sustained any injuries. The contact continued driving at slow speeds, and there was glass falling on the road while driving. The vehicle was taken to the dealer, who provided a cost for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was approximately 75,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11578049,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2024","dateComplaintFiled":"03/18/2024","vin":"55SWF4JB9HU","components":"ENGINE","summary":"My Mercedes benz  C300 2017 have the  P052E positive crankcase ventilation regulatory valve, and Mercedes Benz they start sending this letter and when I go to the dealer they said my car not qualified, but the letter says other thing, my car have the check engine light on with the code PO52E. They don\u2019t want to do the repair because is a $2,500 repair and they making excuses to not do it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11577903,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2024","dateComplaintFiled":"03/17/2024","vin":"55SWF4KB7HU","components":"ENGINE","summary":"P052E Positive Crankcase Ventilation Regulator Valve Performance this is a common issue with Mercedes as lots of car are affected by this and this should be covered under emission but lots of dealership are declining saying it\u2019s not covered under emission warranty but this code cause pollution and this part is so expensive to fix and I paid 2k to fix it last year and that same code came again. We can\u2019t keep paying 2k plus for something Mercedes fault design Please help us and make Mercedes Recall this Part","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11576501,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2023","dateComplaintFiled":"03/10/2024","vin":"55SWF4KB5HU","components":"ENGINE","summary":"P052e..PVC ventilation crank shaft valve sensor, too many people all reporting the same expensive item/ labor intensive work by a dealership just after the warranty expires. Help. There are thousands of us with the EXACT SAME CODE AND PROBLEM!! ORDER A RECALL INVESTIGATION!! PLEAS?!?!!!","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11575740,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2024","dateComplaintFiled":"03/06/2024","vin":"WDDWJ4KB6HF","components":"SEAT BELTS,ENGINE","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact had received notification of NHTSA Campaign Number: 21V032000 (Seat Belts). The vehicle was taken to a local dealer and the recall repair was performed; however, upon retrieving the vehicle, the check engine warning light illuminated upon starting the vehicle. The vehicle was taken back to the dealer and remained in the dealer possession. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 34,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11575776,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2023","dateComplaintFiled":"03/06/2024","vin":"WDDWJ4JB2HF","components":"STRUCTURE","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated that while driving 60-65 MPH, the vehicle made an abnormal whistling sound. Additionally, the contact stated that while the vehicle was at the car wash, and she became aware that water was leaking inside the vehicle through the windshield bonded panel. An independent mechanic was contacted and informed the contact that the front windshield bonded panel could have detached; however, the vehicle was not diagnosed nor repaired. The dealer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 21V197000 (Structure); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in the recall. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11573268,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2024","dateComplaintFiled":"02/22/2024","vin":"WDDWJ4KBXHF","components":"ENGINE","summary":"Check engine light came on.  Error code indicates a PCV crankcase ventilation valve has malfunctioned.  Code is P052E.  This is a notorious problem with Mercedes, BMW and other European cars.  It should also be considered part of the emissions system.  Contacting the MB dealers, I cannot get a clear definition whether it is covered by extended warranties or any warranty whatsoever.  They are vague as to \"maybe, but not sure\".  I feel that there should be a recall to fix the defective parts involved with this error code.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11573103,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2023","dateComplaintFiled":"02/21/2024","vin":"55SWF4KB1HU","components":"ENGINE","summary":"P502e code crankcase ventilation failure","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11571637,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2021","dateComplaintFiled":"02/13/2024","vin":"55SWF4JB0HU","components":"STEERING","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated that while starting and driving the vehicle, the electric power steering was inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 17V243000 (Steering). The failure mileage was approximately 25,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11570166,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/21/2023","dateComplaintFiled":"02/06/2024","vin":"55SWF4JB3HU","components":"STEERING","summary":"While driving on the freeway car pool lane with my wife, a sudden vibration in the front tires was observed, the car felt like it was pushed to the right then to the left even though it was in the center of the lane. Told my wife, \"something is wrong with the car!\" Thinking that I may have had a flat tire, I slowed down, the car went into a violent flat spin until the right rear end of the car hit the center lane divider. Airbags deployed. 911 was called, we were assisted by Highway patrol to the other side of the freeway. As the car was put on a flatbed tow truck, the tow truck driver commented that one of the front wheel was not turning. We found out that the right rack and pinion broke. The car was declared a Total Loss.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11566746,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"01/21/2024","vin":"55SWF4KB9HU","components":"FUEL/PROPULSION SYSTEM","summary":"During cold starts the fuel injectors/clamps leak causing strong gasoline smell inside the cabin. After research online this is a common issue with W205 systems. I am beyond surprised this has not been investigated and reported as a safety recall as it can pose a fire hazard. Please investigate and Mercedes should be fixing this issue\u2026.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11565592,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2024","dateComplaintFiled":"01/15/2024","vin":"55SWF4KB2HU","components":"TIRES","summary":"After approx 24,000 miles and 18 months, I was told all four tires needed to be replaced and were down to between 3/32nd and 2/32nd tread left on all four tires, despite regular rotations, alignment, and overall car maintenance.  These were purchased at Mavis in East Brunswick, NJ in May, 2022 and we were notified of the tread wear after a regular maintenance appointment at a Mercedes Benz dealer.  I notified Mavis and came in for them to measure tread depth, which was found to be in the unsafe range.  Mavis is only offering me warranty coverage, based on mileage used, of a total of $360.  Obviously, this is a manufacturer defect since all four tires wore so quickly and evenly.   I was told there is a 40,000 mile warranty.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Tire","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","size":null,"manufacturer":"UNKNOWN MANUFACTURER"}]},{"odiNumber":11563051,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"01/02/2024","vin":"55SWF4JB9HU","components":"FUEL/PROPULSION SYSTEM","summary":"every winter this car will have a heavy smell of gas in the engine and the cabin, after driving it for around 15 minutes with the windows open in the cold it goes away. no problem in the summer time. My mechanic said it's a common problem with these cars.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11560813,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2023","dateComplaintFiled":"12/19/2023","vin":"WDDWF4KB9HR","components":"FUEL/PROPULSION SYSTEM","summary":"There is a short rubber fuel line/hose in the engine compartment that is attached with compression clamps; the hose connects the fuel line from the gas tank to the high pressure fuel pump. When it gets cold outside (below ~40 degrees Fahrenheit) the clamps loosen a bit and the hose will leak gas The entire interior smells like gasoline, really bad.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11561010,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2023","dateComplaintFiled":"12/19/2023","vin":"55SWF4JB5HU","components":"ENGINE","summary":"P052E PCV Regulator Valve Performance","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11560289,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2023","dateComplaintFiled":"12/15/2023","vin":"55SWF4KBXHU","components":"POWER TRAIN","summary":"Positive Crankcase ventilation","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11559554,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2023","dateComplaintFiled":"12/11/2023","vin":"55SWF4KB2HU","components":"FUEL/PROPULSION SYSTEM","summary":"code p052e came on randomly.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11559292,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2023","dateComplaintFiled":"12/09/2023","vin":"WDDWJ4JB0HF","components":"STRUCTURE","summary":"The glass panel between the top of the windshield and the front of the glass sunroof suddenly detached from the car. I was driving on the I-5 freeway at 70mph when the panel detached without warning.   By the time I had safely pulled over I could not safely walk back to see if I could find the panel. The freeway was busy, I do not know if the panel struck another vehicle.  It looks like the adhesive that holds the panel on has failed.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11558037,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"12/02/2023","vin":"55SWF4JB2HU","components":"ENGINE","summary":"My vehicle started shaking and the check engine light came on. It's a PCV valve","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11554961,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2023","dateComplaintFiled":"11/13/2023","vin":"55SWF6EB8HU","components":"VISIBILITY/WIPER","summary":"- windshield, and I had Satellite repair it through an  insurance claim because it was urgent for my safety.  - the windshield and its adhesive never bonded together making the windshield structurally unsafe and if I would have gotten into an accident then my vehicles airbags would have not deployed properly.   - The issue was brought to my attention from a Satellite repair representative.  - yes Safelite who contacted my insurance.  - I went through a car wash and found water making its way into my car interior, which I then inspected and found that my windshield was floppy and not attached to my car and how it should.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C450","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11552831,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2023","dateComplaintFiled":"10/31/2023","vin":"55SWF4KB5HU","components":"FUEL/PROPULSION SYSTEM","summary":"I have a 2017 C 300 and it smells like gas when I turn my heat/ac on. I contacted Mercedes to see if there was a recall as this is a huge issue with many customers but Mercedes offered no assistance. The smell of gas is very dangerous and I think it's unfair to the customers that Mercedes has known about this problem but chose to do nothing.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11552711,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2021","dateComplaintFiled":"10/30/2023","vin":"WDDWK4KB8HF","components":"SEAT BELTS","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated while the vehicle was parked in the driveway, the driver\u2019s side seat belt failed to retract as designed. The contact stated that the seat belt was loose. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed, but the vehicle was not yet diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The contact referenced NHTSA Campaign Number: 21V032000 (Seat Belts) as a possible cause for the failure. The failure mileage was approximately 8,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11552649,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"10/30/2023","vin":"55SWF4JB9HU","components":"FORWARD COLLISION AVOIDANCE","summary":"Front safety system inoperable","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11552323,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2023","dateComplaintFiled":"10/27/2023","vin":"55SWF4JB1HU","components":"ENGINE","summary":"I took my vehicle to the mechanic due to the check engine light been on. The diagnostic came back to be that \"The valve for crankcase ventilation has a malfunction. The actuator is blocked.\" As per mechanic this has to be replace but cost around $ 2,000 plus.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11551629,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2023","dateComplaintFiled":"10/24/2023","vin":"WDDWJ4JB1HF","components":"UNKNOWN OR OTHER","summary":"Factory AMG rims.  3 of the 4 rims have cracked.  The last rim cracked with brand new tires.  So it is not a tire issue.  I find it unbelievable looking online how may others have had this problem with AMG rims.  Does not seem acceptable.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11547526,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2023","dateComplaintFiled":"09/30/2023","vin":"55SWF4JB4HU","components":"ELECTRICAL SYSTEM","summary":"Check engine light came up for a PCV valve error. Car was driving fine with no recent changes and the repair is going to cost over 2000$.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11546465,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2023","dateComplaintFiled":"09/25/2023","vin":"55SWF4KBXHU","components":"FUEL/PROPULSION SYSTEM","summary":"My engine light comes on intermittently for days or weeks at a time. Code is P052E indicating an issue with the PCV valve. I'm waiting to replace the part.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11546254,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2023","dateComplaintFiled":"09/24/2023","vin":"55SWF4KB5HU","components":"ENGINE","summary":"P520E code which is caused by a crankcase ventilation issue. The fix costs upwards of $2000. It seems to be a common issue with Mercedes vehicles with 4 cylinder turbos and should be a recall on this system.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11546025,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2023","dateComplaintFiled":"09/22/2023","vin":"55SWF4KBXHU","components":"STRUCTURE","summary":"The vehicles panoramic sunroof does not close fully.  There is a recall for certain Mercedes-Benz 2015 - 2020 C300 vehicles, my car is a 2017 C300, but for some reason my vehicle is not part of the recall.  The recall number is 21V197000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11545079,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2022","dateComplaintFiled":"09/17/2023","vin":"55SWF4JB4HU","components":"ENGINE","summary":"Piston one issue. I bought this car from an auction and according to the record on the car the previous owner had problem with piston one and low compression in that piston. After performing some research it looks like Mercedes\u2019 Benz c300 m274 is riddles  with this issue. It\u2019s all over the internet and I don\u2019t know why Mercedes is not taking responsibity for this. This car has less than 70000 miles and the engine is locked from the cylinder. Thank you","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11544080,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2023","dateComplaintFiled":"09/12/2023","vin":"WDDWF4KB4HR","components":"ENGINE","summary":"The Crankcase Ventilator Actuator has malfunctioned, resulting in the Check Engine light showing up. The MB C300 4matic 2017 vehicle is at 40,200 miles as of [XXX].  Lot of other MB owners have reported same issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11542275,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2021","dateComplaintFiled":"09/02/2023","vin":"55SWF4KBXHU","components":"ENGINE","summary":"My c300 2017 only had 55k and suddenly the engine light on, when I check it show that I need Positive Crankcase ventilation valve replace. it cost $2300.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11541277,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2023","dateComplaintFiled":"08/28/2023","vin":"55SWF4KB6HU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017Mercedes-Benz C300. The contact stated that upon having the vehicle inspected, the check engine warning light illuminated. The vehicle was diagnosed and produced code: P052E. The vehicle was then taken to an independent mechanic where it was diagnosed that the Positive Crankcase Ventilation (PCV) failed and needed to be replaced. The vehicle was repaired. The dealer and manufacturer were notified of the failure and confirmed that the VIN was not included in a recall. The failure mileage was approximately 53,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11541047,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2023","dateComplaintFiled":"08/27/2023","vin":"55SWF4HB3HU","components":"ENGINE,FUEL/PROPULSION SYSTEM,LANE DEPARTURE","summary":"Check engine light came on, a day after purchasing from dealer. Mileage at 55k. Check engine light code was p052e71, confirmed from 2 auto repairers. One was Mercedes Benz who quoted me $3900 to repair. In the Mercedes Benz booklet warranty says emission related repairs are covered for 15 years/150k miles for hybrid vehicles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C350E","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11539587,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"08/19/2023","vin":"WDDWJ4JB3HF","components":"ENGINE","summary":"Piston crack in Cylinder 1","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11539132,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2023","dateComplaintFiled":"08/17/2023","vin":"55SWF4KB3HU","components":"VISIBILITY","summary":"The contact owns a 2017 Mercedes-Benz. The contact stated that while driving at an undisclosed speed, she attempted to open the sunroof, but when she looked, she noticed that only the left side was open. The contact stated that the failure reoccurred on two occasions. The vehicle was not diagnosed or repaired by an independent mechanic or dealer.  The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11538798,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"08/15/2023","vin":"55SWF4KB2HU","components":"UNKNOWN OR OTHER","summary":"at approximately 48,000 miles driven the check engine light turned on when car was taken to the mechanic, code p052e71 came back as the problem, which means crankcase breather hose had to be replaced. the cost was almost 2000 dollars.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11535656,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2023","dateComplaintFiled":"08/01/2023","vin":"WDDWJ4JB2HF","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"My Mercedes Benz stopped working. The mechanic shared it involves the: fault valve for crankcase ventilation has malfunction.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11534093,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2023","dateComplaintFiled":"07/24/2023","vin":"WDDWJ4JB3HF","components":"STRUCTURE","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated while driving 75 MPH, the front roof panel located between the windshield and the panoramic sunroof detached and flew off the vehicle. The vehicle was taken to the dealer and the contact stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 21V197000 (Structure) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 41,700.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11533886,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2023","dateComplaintFiled":"07/23/2023","vin":"WDDWJ4JB0HF","components":"STRUCTURE","summary":"Basically, this is a common problem with the c300 coupes, I had an recall to replace front stationary sunroof panel. My sunroof panel started lift the last few months in 2022, therefore I took it to the dealership at the start of 2023 which they notified me this was a big problem and was unsafe on the road because it will eventually lift off while driving. Sense my engine lights were on and needed immediate attention, I had my car service which cost a lit of money. I had one problem about why would I be charged $400 for windshield seal which I assume was apart of the problem with sunroof panel seal. After car was in shop for quite some time, they fixed my sunroof panel that had an recall. About a month later, the sunroof panel was lifted and started to come off. I brought the car back into service which service advisor notified that he ordered about sunroof panel. I called the service advisor about once a week to check sunroof panel but I kept getting the run around for months. Finally, recently I went to another dealership and they told me that about 30 sunroof panel were in stock at near by warehouse which means the previous dealership was not trying to fix the problem but were happy to charge me 8k to fix my car. Please I need help with this situation and I will attach photo of invoice. Please I want to know of I can have another recall on the same particular problem. Thank you","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11532510,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2023","dateComplaintFiled":"07/15/2023","vin":"55SWF4JB7HU","components":"ENGINE","summary":"Unknown","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11532311,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2023","dateComplaintFiled":"07/14/2023","vin":"55SWF4KB6HU","components":"FUEL/PROPULSION SYSTEM","summary":"I got a check engine lite and the code said positive crankcase ventilation regulator valve.  While doing research I am finding out that this is a very common problem on these cars, and very expensive to fix, I\u2019ve never even heard of this problem happening to other cars. I think a recall is in order, thank you","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11531076,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"07/08/2023","vin":"55SWF4JB8HU","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Code PO52E","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11530881,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2023","dateComplaintFiled":"07/07/2023","vin":"WDDWJ4JBXHF","components":"ENGINE","summary":"check engine code P052E : Positive Crankcase Ventilation Regulator Valve Performance. This is a common problem in all mercedes 2015-2020 and it cost about 2000 to repair. This should be a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11524946,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"06/01/2023","vin":"WDDWK4KBXHF","components":"ENGINE","summary":"My car is throwing the error code P052E. It keeps going on and off.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11524397,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2023","dateComplaintFiled":"05/30/2023","vin":"WDDWK4KB8HF","components":"ENGINE","summary":"Egine light on need to replace clogged Pcv value at 48,000 miles. Seems like this part needs a recall","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11521353,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2023","dateComplaintFiled":"05/10/2023","vin":"55SWF4HB4HU","components":"UNKNOWN OR OTHER","summary":"Car had 69,300 miles (5 3/4 years old) at time of service on 4/18/2023. The check engine light came on the day before. Dealer performed diagnostic- stated it was the Crank Case Ventilation that needed to be replaced.  I was charged $2107.00  $1710.00 for labor, $397.00 for parts. I have owned 2 other mercedes well into the 100,000 mile ranges- no problems similar to this. It seems to just be a C300 issue- my car is a C350e.  It has been serviced at the dealer every year and is garaged and well taken care of.  I read online that c300 have this issue- and would like to report mine as well.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C350E","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11521093,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2023","dateComplaintFiled":"05/09/2023","vin":"55SWF4JB9HU","components":"ENGINE","summary":"I recently had to repair a part of my engine with the code P052E. It specifically was \"The Valve for Crankcase Ventilation. It stated it was malfunctioned and that the actuator is blocked. It could have caused my engine to fail and my car to stop at any moment putting myself and others at risk. There is a large amounts of consumers with the same vehicle that complained about the same issue. It was inspected by the Mercedes Benz dealership. The only warning was that my check engine light was on.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11521132,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2023","dateComplaintFiled":"05/09/2023","vin":"WDDWK6EB8HF","components":"SEAT BELTS","summary":"Both front seat belts on the driver and passenger side fail to retract. Looking up my car model I found the following: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, \"Occupant Crash Protection.\" However my vin number was not marked for the repair and the dealer refused to cover it. I ended up paying for the repair out of pocket for safety.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11520590,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2023","dateComplaintFiled":"05/05/2023","vin":"WDDWJ4KBXHF","components":"UNKNOWN OR OTHER","summary":"On May 3, 2023 I experienced an issue in which the sunroof on my 2017 C300 cert pre-owned with 51,000 miles Benz imploded out of nowhere while driving.  My dad who I was taking to the doctors was also in the car resulting in both of us having fragments of glass on us.  The problem has been reported to the insurance company and dealer the same day.  There were no issues with the sunroof before the event happened.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11520161,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2023","dateComplaintFiled":"05/02/2023","vin":"55SWF4JB7HU","components":"UNKNOWN OR OTHER","summary":"I\u2019m unsure but my check engine light came on showing something about my pvc valve needing replacement while I was driving","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11517369,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"04/17/2023","vin":"55SWF4KB8HU","components":"ENGINE","summary":"A very common problem with mercedes. PCV ventilation valve. Fault code P052E","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11517082,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2023","dateComplaintFiled":"04/14/2023","vin":"55SWF4KB3HU","components":"FUEL/PROPULSION SYSTEM","summary":"The valve for crankcase ventilation code  P052E71  is  not  under   emission  warranty   WHY ? 45K  car  and is not working  and it will not pass emission  test","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11515931,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2023","dateComplaintFiled":"04/07/2023","vin":"WDDWJ6EB6HF","components":"SEAT BELTS,STRUCTURE","summary":"The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that after the dealer performed an unknown recall repair and Honda of Newnan (391 Newnan Crossing Bypass, Newnan, GA 30265) replaced the ball joints and axles, the contact noticed that the roof panel had detached, causing the front panel to loosen, and the driver's side air bag was visible. Additionally, the front driver's side seat belt failed to retract. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Numbers: 21V197000 (Structure) and 21V032000 (Seat Belts) however, the VIN was not included in the recalls. The failure mileage was approximately 58,237.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11515645,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2023","dateComplaintFiled":"04/05/2023","vin":"WDDWJ4KB1HF","components":"ENGINE","summary":"P052E positive crankcase ventilation regulatory valve   Part number 274-090-17-29-80","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11515411,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"04/04/2023","vin":"55SWF4HB8HU","components":"ENGINE","summary":"I have a 2017 C350E with 69K miles. Dealer wants $2900 to fix the Crankcase Ventilation Valve. The part that needs to be replaced costs about $600 with lot of labor time involved (~$2500). The part number is 274090560084.  The C350E has a 15 year emissions control warranty in California that is supposed to cover \"all\" emissions control related parts, but Mercedes Benz USA doesn't seem to think this is part of the emission control system. I have done some research and it appears that \"crankcase ventilation\" is a necessary function of the engine because \"blow-by\" fumes would build up in the crankcase if it were not ventilated. These \"blow-by\" fumes used to be vented straight to the exhaust in older cars, but in the 1960's they started to recirculate them with the PCV system back into the intake manifold to limit the emissions.  The function of this part seems to do the same thing a PCV system.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C350E","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11511341,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2023","dateComplaintFiled":"03/11/2023","vin":"55SWF4KB3HU","components":"ENGINE","summary":"Code P052E costing me over $2500 to repair. I\u2019m not the only one dealing with this problem and my car only has 58k miles and it\u2019s a 2017. Should be recalled considering the part being defective.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11510678,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"03/07/2023","vin":"55SWF4JB9HU","components":"ENGINE","summary":"Positive Crankcase Ventilation (PCV)  Can cause problem to the engine. Check engine light is on, car have been scanned. This happen one week ago. There\u2019s no recall for this and happen a lot many Mercedes Benz causing problems on engine and is not on warranty or any other recalls","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11510714,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"03/07/2023","vin":"WDDWJ4KB5HF","components":"ENGINE","summary":"my 2017 Mercedes C300 experienced what appears to be a very common engine fault with the W205 engine. It involves the \"PCV\" valve and the engine code fault is P052E.  When this fault occurs the engine will stall and sputter.  My wife and daughter were in my car last week and it stalled at an intersection which could have resulted in an accident, but luckily the school crossing guards were there to stop traffic and allow her to restart the car and get to the side of the road. The check engine light had previously been on and off for sometime  so I had my local Mavis check what the light was on for and they gave me the fault code. I did not think it was anything that serious because the car ran fine. The car was towed today to Mercedes to officially diagnosis the problem","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11509860,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2023","dateComplaintFiled":"03/02/2023","vin":"55SWF4KB6HU","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"I have a mercedes c300 2017 and recently I was driving my car and the check engine light came on all of a sudden so I took it to my local shop to diagnose it they told me it was the PCV valve, so I called mercedes and they\u2019re telling me that this is not covered and of course my warranty is no longer covered I have about 63k miles on the car. Mercedes is saying they don\u2019t have a recall for this but I\u2019ve googled around and multiple people are saying the same issue happened to them around the 55-65k range. It\u2019s super frustrating that this doesn\u2019t flag a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11508627,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2023","dateComplaintFiled":"02/22/2023","vin":"WDDWF4KB2HR","components":"VISIBILITY","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated that while driving at approximately 75 MPH, a loud popping noise was heard and then the sunroof exploded. The contact stated that there were no injuries sustained from the glass shards that had fallen inside the vehicle. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer to be diagnosed repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 15,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11507521,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2023","dateComplaintFiled":"02/15/2023","vin":"55SWF4JB4HU","components":"STRUCTURE","summary":"Repeated Panoramic Sunroof failure:  sun roof rails are have been reported by the dealer to fail / crack and allow panoramic sun roof to dislodge from tracks securing this structure to the vehicle.  NOTE THIS IS NOT RELATED TO/ADDRESSED BY THE PREVIOUS RECALL   Loud cracking noises heard and the sunroof stuck in an open position and appeared at risk of departing the vehicle on initial occurrence 2019/2020  Dealer attempts to repair resulted in replacement of the rails which are reportedly \"made of plastic and do not hold up well in southwestern US temperatures/climate\"   Repairs/rigging the system appears to \"load the rails\" and dealer reported life limits can be as low as 10 cycles / 30 months   This issue has occurred three times in the past 4 years 92k miles  Improper closure/ cracked tracks could result in incomplete cabin security during a roll over and/or potential for the panoramic sunroof to depart the vehicle to become a threat to other traffic.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11506962,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2023","dateComplaintFiled":"02/13/2023","vin":"WDDWK4KB6HF","components":"FUEL/PROPULSION SYSTEM","summary":"My preowned vehicle has a strong gas odor in the cabin while operating. I don\u2019t see any safety recalls but I did read online that a class action lawsuit proved my model may have faulty fuel parts causing seepage and the watranty is extended to 10yr/120k miles. I have scheduled maintenance this week but would like to be certain the warranty will cover this. Thank you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11506123,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2023","dateComplaintFiled":"02/07/2023","vin":"WDDWJ4KB9HF","components":"ENGINE","summary":"Engine code P052E - PCV REGULATOR VALVE PERFORMANCE.   Common faulty Mercedes Benz part integral to the car.   Just took in the car to MBSeattle.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11504121,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2023","dateComplaintFiled":"01/28/2023","vin":"55SWF4KB1HU","components":"ENGINE","summary":"In my family we have 2 mercedes benz cars one 2017GLC300 and other 2017 C300 4matic and both of the cars have the same issues. Check engine with code P052E. And after talking to friends and mechanics it appears that this issues to be almost on every mercedes car of this engine since both of the cars that are in my family have the same engine components. I request that it should be recall so mercedes benz will repair those issues under warranty. Thank you","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11500998,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2022","dateComplaintFiled":"01/10/2023","vin":"WDDWF4JB7HR","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I purchased my 2017 C300 class Mercedes-Benz (\"MB\") in May 2021 from a used car dealership in Mobile, AL.  At that time it had 36,000 miles.  Less than 2 years later, on or about 12/15/22, as I was driving, the MB suddenly and without warning began to vibrate violently and immediately lost power. The car had @54,000 miles on it.  I routinely drive interstate to and from work and had just gotten off of the interstate. I was lucky that I was driving at a low speed when this happened; otherwise, a serious accident could have resulted.  I took it to the local MB dealership which told me that the car failed a compression test in the #1 cylinder and that the engine would have to be replaced.  Subsequent research on the cause of this total engine failure with low mileage revealed that this engine has a chronic piston defect that damages the #1 cylinder, causing it to lose compression, and that MB has known about the defect for many years, an issued an internal bulletin about it. MB has not alerted the public nor instigated a recall. I was not informed by MB at any time that the C300 class engine had a chronic piston defect that would damage the #1 cylinder which would, in turn, cause the engine to lose power and the vehicle to vibrate and shake, creating a dangerous diving condition under all circumstances, but especially if the car was being driven at speed on a federal interstate highway.  Despite demands by me and others, MB refuses to responsibly address the issue. The driving public is, and remains, clearly, in great risk of harm due to this defective engine and associated power train issues.  It is patently unreasonable for MB to produce and market such a unsafe, dangerous and defective product that poses an unreasonable risk of harm to its customers and others when being used as it was intended.  I understand that the NHTSA has opened an investigation on this defect and wish for my voice to be heard on it. Please contact me [XXX] for further details.   INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11500918,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2022","dateComplaintFiled":"01/09/2023","vin":"WDDWJ4KBXHF","components":"UNKNOWN OR OTHER","summary":"Check engine light code \" P052E71\"  Crankcase Ventilation Valve Replacement is needed. There is a defective part oil separator and the valve is stuck. Must replace the whole assembly with the hoses. (Part is available for inspection).  The problem has been confirmed by the Mercedes dealership. When starting the car, gas fumes come out and is very distinct in the air which is VERY dangerous in confined spaces as well as around other people. .  You will fail emissions testing due to this.  The repair will cost between $1600 - $2000.  This is  a know defect in these cars and should be recalled.  It also pollutes the air and put the safety of everyone around in danger.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11500059,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"01/04/2023","vin":"55SWF4KBXHU","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Hey good morning. There\u2019s been a been a system failure. P052E Positive Crankcase Ventilation Regulator Valve Performance. Warning message I got was the engine light showed","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11499694,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2022","dateComplaintFiled":"01/01/2023","vin":"WDDWK4KB8HF","components":"STEERING","summary":"I was driving on highway I95, all the sudden, the vehicle shows, Power Steering Malfunctioning See Owner's Manual. I've lost the power steering in the middle of the highway. The steering was so hard and not safe. The next day, I've started the car and the issue isn't there anymore! Now the car is driving fine!!! Please, this need to be fixed, cause it may happen again, and that happens on a sharp curve, it may lead to a crash!","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11499457,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2022","dateComplaintFiled":"12/29/2022","vin":"WDDWJ4KB6HF","components":"ENGINE","summary":"My car suddenly turned off at a stop sign. After I restarted it, it turned back on and my engine light turned on. I called the dealership and after inspection I was told that the valve for my crankcase was malfunctioning. The total cost, including both parts and labor are $1775. I have seen many complaints regarding this issue with the same vehicle. It is apparent that a recall should\u2019ve been issued for this months ago. It is truly a safety issue when the car turns off at a stop sign or a ramp. I could\u2019ve been hit while my car was stalling on a ramp exiting major highway. I implore you to rectify this issue immediately before someone gets hurt.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11499179,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2022","dateComplaintFiled":"12/28/2022","vin":"55SWF4KB3HU","components":"ENGINE","summary":"Crankcase ventilation valve failure.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11498686,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2022","dateComplaintFiled":"12/23/2022","vin":"WDDWK4KB6HF","components":"UNKNOWN OR OTHER","summary":"Crank case ventilation valve causing check engine lamp. Car has 42k miles. Recommended repair cost $2000","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11497145,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2022","dateComplaintFiled":"12/12/2022","vin":"55SWF4JB2HU","components":"ENGINE","summary":"Most M274 engines have P06DA00 fault code internally. Harness for oil pressure regulating solenoid valve is short/open inside the engine oil pan. It can cause excessive oil pressure and premature oil pump failure. As the broken wire is sunken in the engine oil, I worry if it can cause fire. If the oil pump fair during driving prematurely, engine can be stalled. Mercedes-Benz knew the issue but they decided to ignore it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11492970,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2022","dateComplaintFiled":"11/09/2022","vin":"55SWF4KB5HU","components":"UNKNOWN OR OTHER,ENGINE","summary":"Crankcase Breather System: Vent Valve Fault code stored for block crankcase breather valve. The fault code is 052E71. A lot of Mercedes cars are reporting it online and no recall has been made. The labor to change this takes around 8-9 hours and the part costs 300. Company is doing nothing about it as a lot of W205 engines are having this issue","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11492300,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2022","dateComplaintFiled":"11/04/2022","vin":"WDDWJ4JB9HF","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"I was reversing my vehicle when I heard a snap, and the inside dash panel warning sign came on\u2026later I google it and found out it has happened to many other people. the clock spring behind the steering wheel snapped and airbags warning signs came on with possibility of deploying at any moment.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11491370,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2022","dateComplaintFiled":"10/28/2022","vin":"WDDWF4KB2HR","components":"STRUCTURE","summary":"The contact owns 2017 Mercedes-Benz C300. The contact stated while driving 45 MPH, he heard air coming in through the OSI cover. Once the contact arrived at his destination, he noticed that the front sunroof panel had detached from the vehicle. The dealer was contacted and stated that the vehicle was not under warranty and that the vehicle was already repaired under NHTSA Campaign Number: 21V197000 (Structure). The manufacturer was contacted and stated that the vehicle was not under warranty and that the dealer was not obligated to repair the vehicle free of changer. The failure mileage was 40,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11490718,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2022","dateComplaintFiled":"10/25/2022","vin":"55SWF4JB2HU","components":"ENGINE","summary":"ode P052E : Positive Crankcase Ventilation Regulator Valve Performance. This seems to be a common problem with the C300.It's not an easy fix. MB hasn't addressed this common issue. Also strong smell of gas coming into the cabin during start up.  Took car to Keys Van Nuys Mercedes in North Hollywood and was no recall.  We are inhaling these fumes and they blamed it on a hose that expands and fumes escape into the cabin.  Wanted to charge for the repair but I refused.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11490679,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2022","dateComplaintFiled":"10/24/2022","vin":"wddwj4jb5hf","components":"STEERING,ELECTRICAL SYSTEM","summary":"When I started my car, the dash did not reveal park, drive, or reverse. It illuminated with a warning light indicating an Electronic Stability Problem (ESP).  Research revealed this to be an important safety feature and that the Mercedes-warning-lights-electric-stability-control may have problems with traction control requiring attention. The ESP light was NOT flashing for the system to intervene \u2013 as the car was parked in my garage. It did not light up with the word \u2018OFF\u2019 to assess whether it may have been inadvertently deactivated. The light stayed on indicating a suddenly improperly working ESP system.   The light remained on after stopping and restarting the engine several times as the dealer maintenance technician suggested concluding with my vehicle being towed to Mercedes Benz of Augusta for service. I am not sure if the MB mechanic reproduced the issue as they discussed several other potential failure points before resolving to replace an item in the steering control module.  Experiencing this alert, I became more concerned that a safety inspection may not have been part of the last maintenance service.   This is my third Mercedes and I make sure to keep up with all my maintenance. I had never seen this warning light before.  Up until this time the only warning light I had seen in my car was for low air in my tires. My safety was not at immediate risk. I am glad my car was not able to be driven, as I would have hated for it to stop while I was out and about.      I am a proud Mercedes Benz owner as they are world renown for the safest cars on the road.  My car has just over 25,000 miles and it was unimaginable that it would have this kind of failure. I should not be held accountable to pay for a safety failure that I should be part of required maintenance checks.  An additional periodic Mercedes required safety inspection could prevent this potential breakdown while providing another measure to protect the life of Mercedes Benz owners.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11488628,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2022","dateComplaintFiled":"10/10/2022","vin":"55SWF4HB1HU","components":"ENGINE","summary":"Check engine light. Code: P052E, positive crankcase ventilation regulation performance.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C350E","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11488651,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2022","dateComplaintFiled":"10/10/2022","vin":"55SWF4KB8HU","components":"UNKNOWN OR OTHER","summary":"Engine bay gets too much water whenever car wash has been done due to space between windshield and plastic engine bay  shield (right hand side from vehicle driver seat) has slight gap.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11488094,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2022","dateComplaintFiled":"10/05/2022","vin":"WDDWJ4JB6HF","components":"ENGINE","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated while driving 45-50 MPH, the vehicle stalled inadvertently and would not exceed 3 MPH. There was no warning light illuminated. The contact was unable to veer to the side of the roadway. The contact turned on the hazard lights. The contact turned off and restarted the vehicle however, the vehicle would not exceed 5 MPH and was making abnormal sounds. The contact veered to the side of the road for approximately 4 hours until there was no longer traffic on the roadway. The contact proceeded to drive at 5 MPH to her residence less than two miles away. The manufacturer was notified of the failure and assisted with towing the vehicle to the dealer to be diagnosed. The contact was informed that the piston rings had blown out and the engine needed to be replaced. The manufacturer informed the contact that the failure was a known failure; however, she would be responsible of the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 29,650.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11484931,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2022","dateComplaintFiled":"09/17/2022","vin":"WDDWF4KB0HR","components":"FUEL/PROPULSION SYSTEM","summary":"Please see attached letter: [XXX] Mercedes Benz Crankcase Valve Claim.pdf, repair estimate and other correspondence from Mercedes-Benz.  This is an well-known issue where there is a gas lead from the engine where Mercedes insists doesn't pose a safety issue.  During cold starts there is a smell of gas in the cabin and this is prevalent in colder climates like New England.  Mercedes should make cars for all markets that are safe.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11482918,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"09/05/2022","vin":"WDDWJ4JBXHF","components":"POWER TRAIN,ENGINE","summary":"My car threw the check engine code P052E, the issue is the positive crankcase ventilation valve being faulty. Incredibly common on this model and now failed on my car too at 60K miles. All maintenance was done up to this point with the dealer and at or before recommended intervals.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11482136,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2022","dateComplaintFiled":"08/31/2022","vin":"WDDWK4JBXHF","components":"POWER TRAIN,ENGINE","summary":"My car leaked oil very fast while me & my wife were on a trip and it stopped on the highway and engine was stalling and misfiring due to a manufacture defect that is common with this model so it did put us in a very dangerous & risky situation. Now after i paid $1,740 the dealer is saying that my car needs a new engine due to cracked piston in cylinder 1 that damaged the engine which is a common problem with this model around the 50k miles.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11481158,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2022","dateComplaintFiled":"08/25/2022","vin":"WDDWJ4JB5HF","components":"VISIBILITY","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated that she heard air entering the sunroof however, while attempting to close the sunroof, the sunroof failed to close as designed. There was no warning light illuminated. The vehicle was taken to the dealer however, the contact was unsure of the diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed of a program that was cost effective. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 56,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11481155,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2022","dateComplaintFiled":"08/25/2022","vin":"55SWF4JB0HU","components":"UNKNOWN OR OTHER","summary":"There is an existing recall (21V197000) from Mercedes regarding defective glue attaching the roof panel to the car. The roof panel can dislodge and fly off the car, creating a road hazard.  I have the same issue on my 2017 C300 where the panel has moved, causing a whistling noise. The deal has diagnosed this issue. However, my VIN is not covered by the Mercedes recall.   I have reached out to Mercedes, and they refuse to include my vehicle in the recall. Other 2017 C300 models are included. I believe their recall does not cover all affected vehicles. The recall number is 21V197000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11478823,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2018","dateComplaintFiled":"08/11/2022","vin":"WDDWJ4JB2HF","components":"SEAT BELTS","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated the seat belt retraction failed. The contact stated the seat belt got stuck between the driver's door and the vehicle and she was unable to open the vehicle, so contacted the manufacturer's roadside service for assistance. The roadside service unjammed the door. The contact was unaware of the warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number 21V032000 (Seat Belts). The approximate failure mileage was 1,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11477465,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2020","dateComplaintFiled":"08/03/2022","vin":"55SWF4JB2HU","components":"STEERING","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated that while driving at various speeds and attempting to make a turn, the steering wheel was significantly difficult to turn. The contact stated that he was able to drive the vehicle however, an extra effort was needed to steer the vehicle. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the local Pep Boys who informed the contact that they could not duplicate the failure. The contact referenced NHTSA Campaign Number: 18V850000 (Steering). The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11473703,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2022","dateComplaintFiled":"07/13/2022","vin":"55Swf4Kbxhu","components":"POWER TRAIN","summary":"My check engine light keeps jumping off and on, went to get diagnosed and the PCV valve came back. I\u2019m not sure why","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11472915,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2022","dateComplaintFiled":"07/08/2022","vin":"WDDWK4KB3HF","components":"SEAT BELTS","summary":"Issue:  Front driver and passenger seat belts do not fully retract despite completed recall service. The seatbelts often \"puddle\" behind the seats when unbuckled, and sometimes get trapped between their seat and adjacent door.  My car was recalled and serviced under Mercedes Campaign 2021020010 to fix this in October 2021.  Also, the right front seatbelt was replaced in October, 2018 under Campaign 2017050023.  The first paragraph of the Mercedes Recall Campaign Bulletin states, \"...certain C-Class Cabriolet vehicles (A205 platform) with PRE-SAFE might not meet the requirements of FMVSS 208, S7.4.5., as the front seat belts might not fully retract to its stowed position. In this case, certain regulatory requirements under FMVSS 208 might not be fulfilled. If the seatbelt webbing does not fully retract into its stowed position, the consumer may find the operation of the seatbelt inconvenient and not wear it, increasing the risk of injury in the event of a crash.\"  In its step 1, the bulletin states, \"The seat belt strap must retract into its final position automatically. Provide manual assistance with rolling up the seat belt strap if necessary.\"  Having to provide manual assistance to retract the seat belt does not meet the definition of \"must retract into its final position automatically\".  Further, it does not meet the aim stated in the bulletin's first paragraph about the importance of the seat belt fully retracting.  The labor time spent on campaign was only 0.10 hours (6 minutes), so nothing more than a cursory inspection was done, and not any actual service work.    I spoke with my local Mercedes dealer and the Mercedes USA customer service rep.  They are both Ok with manually feeding the seatbelt into its slot.   This is unacceptable and does not meet FMVSS 208.  Both the dealer and the Mercedes USA say I can pursue proper fix at my expense.  This is a failed recall service and I should not have to pay to explore a proper remedy.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11471458,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2022","dateComplaintFiled":"06/28/2022","vin":"55SWF4KB4HU","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Diagnosis code P052E PCV regulator valve replacement/crankcase replacement. Dealership does not want to acknowledge code while car was under warranty despite proof that it existed when check engine was diagnosed. Now code keeps coming back with check engine light on dashboard. To replace part, the engine has to be taken down since the crankcase is inside the engine. This is a malfunction during assembly/manufacturing, it is impossible to damage part while under usage. Mercedes Benz should be held responsible for part replacement and labor. I urge you to investigate this matter with other clients and ask the manufacturer to replace part and pay for labor.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11469189,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/11/2022","dateComplaintFiled":"06/14/2022","vin":"WDDWJ4KB2HF","components":"AIR BAGS","summary":"The contact owns a 2017 Mercedes Benz C300. The contact stated while driving at a slow speed in traffic, another vehicle rear-ended and caused her to crash into the vehicle in front. The air bags did not deploy. The contact sustained injuries to the back of her head, her left shoulder, right wrist, and right arm along with chest pains and facial contusion. The contact sought medical attention at an emergency room. A police report was filed. The vehicle was not drivable. The contact towed the vehicle to her residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 57,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11467297,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2022","dateComplaintFiled":"06/03/2022","vin":"55SWF4JB0HU","components":"ENGINE","summary":"misfire cylinder 1 46300 miles on the engine.Mercedes dealer told me I need new engine and they are not providing warranty coverage.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11467410,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"06/03/2022","vin":"55SWF4JB6HU","components":"ENGINE","summary":"Check engine light came on, took it to the dealership.  It is the Crankcase Ventilation Valve that is once again broken.  It helps to accurately depict emissions. It is a known problem that hundreds of other drivers are reporting on forums   https://www.benzworld.org/threads/2015-c300-crankcase-ventilation-valve-replacement-p052e71.3047538/page-1  https://mbworld.org/forums/c-class-w205/739851-check-engine-code-p052e.html  There needs to be a recall, this is a consumer protection and environmental safety issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11466273,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2022","dateComplaintFiled":"05/26/2022","vin":"55SWF6EB0HU","components":"STRUCTURE","summary":"The contact owns a 2017 Mercedes-Benz C43 AMG. The vehicle had previously been serviced under NHTSA Campaign Number: 21V197000 (Structure). The contact stated while driving 60 MPH, the sunroof glass was rattling. The contact pulled off the exit to check the sunroof. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and the contact was awaiting a callback. The failure mileage was approximately 85,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11464414,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2022","dateComplaintFiled":"05/12/2022","vin":"55SWF4KBXHU","components":"ENGINE","summary":"CODE PO052E71   crankcase vent solenoid causing check engine light","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11464415,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2022","dateComplaintFiled":"05/12/2022","vin":"55SWF4KBXHU","components":"ENGINE","summary":"P06DA00 CODE   oil pump vale circuit open","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11461236,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2022","dateComplaintFiled":"04/18/2022","vin":"55SWF4KB8HU","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"At approximately 26,500 miles of use, the check engine light came on in my Mercedes Benz C300.  I brought the vehicle to the dealership and they informed me that the diagnosis was a crankcase vent valve malfunction. The MB fault code is P52E71.  After paying Mercedes to fix the issue, I found forums on the internet where many other MB owners reported the same issue at around the same mileage.  Being that this seems to be a common malfunction with the C300, I believe that it should be considered as a recall issue.  I don't know what could have happened if I didn't service the vehicle, but any engine issue is dangerous while a vehicle is in motion.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11460967,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2022","dateComplaintFiled":"04/15/2022","vin":"55SWF4KB6HU","components":"UNKNOWN OR OTHER","summary":"I\u2019m trying to ship my car back to the United States and there is a valid recall on my car which I have taken it to the dealership in Korea, which is where I\u2019m currently at, and I cannot get me car updated either because they don\u2019t understand the paper or because I don\u2019t have an official recall which I have also encountered in the states. Without this update my car will not be shipped back home with me. Is there any way I can get this recall information in Korean to possibly make them perform the update.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11459104,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"03/31/2022","vin":"wddwj4jb5hf","components":"SEAT BELTS","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated that the seat belt latch plate failed to latch securely into the buckle of the seat belt while the contact was attempting to exit the vehicle. The contact referenced NHTSA Campaign Number: 21V032000 (Seat Belts). The vehicle was taken to the dealer to be diagnosed. The contact was informed that the latch needed to be replaced. The seat belt was repaired but failed to operate as needed. The manufacturer was notified of the failure. The failure mileage was 22,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11458248,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"03/24/2022","vin":"WDDWJ8HB8HF","components":"POWER TRAIN","summary":"electronic rear axle lock problem. A recall was issued before but manufacturer has not done anything; therefore when the car is taken in, the dealer asks for a hefty $400 inspection fee","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES BENZ","productModel":"C63S AMG","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11453550,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/23/2022","vin":"WDDWJ4KB0HF","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"When starting the car in the morning there is fuel smell that gets into the cabin. Additionally, as the car is idle during the drive, the smell of fuel is very obvious. Windows have to be rolled down to avoid the smell","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11447809,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2021","dateComplaintFiled":"01/18/2022","vin":"55SWF4KBXHU","components":"STRUCTURE,FORWARD COLLISION AVOIDANCE","summary":"Collision Assyt not operating,  E brake engaged damage rear brakes and rotors","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11439577,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2021","dateComplaintFiled":"11/06/2021","vin":"WDDWJ4KB6HF","components":"FUEL/PROPULSION SYSTEM","summary":"Strong gas smell when car is idling and miles to empty goes down very quickly, approximately a mile or more a minute.   There is no recall for this problem and Mercedes is very aware of this problem.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11438495,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2018","dateComplaintFiled":"10/28/2021","vin":"WDDWK4KB6HF","components":"SEAT BELTS","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated upon taking the front driver seat belt off she noticed, it was not fully retracting. There were no warning lights illuminated. The contact also stated that the front passenger\u2019s side seat belt was not fully retracting. The contact stated she received notification of NHTSA Campaign Number: 21V032000 (Seat Belts). The vehicle was taken to the dealer for recall repair; however, the dealer informed the contact that the seat belts did not qualify for the recall repair because the seat belts were fully retracting. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle recall history did not show that the VIN had been included in the recall. The vehicle was not repaired. The approximate failure mileage was 2,500.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11438296,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/14/2019","dateComplaintFiled":"10/26/2021","vin":"55swf4jbxhu","components":"STEERING,UNKNOWN OR OTHER","summary":"I was driving on a straight away doing the speed limit which is reported seconds before the car crash. The steering wheel turned to the left really hard out of no where and wouldn\u2019t let me gain control over the car again. I was sober it was 9am and I was aware of my driving. I ended up spinning out and landed in the ditch feet away from the light pole. I made it know to everyone what happened, but they looked at me crazy. I stopped driving that car and sent it back to Mercedes to get a detailed inspection. Which lasted about 30 days for them to get back to me about what happened. When I received the call to get my car they didn\u2019t provide any information about the incident. Instead they just sent it to corporate and left me in the dark. I was in pain during this whole time. I was couldn\u2019t find a lawyer that was willing to help. It\u2019s been three years since the incident and I will have to live with pain for the rest of my life. It\u2019s not fair that we need thousands of dollars to be heard. I have all communication and documentation that was given during the time of incident.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11438159,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2021","dateComplaintFiled":"10/25/2021","vin":"55SWF4KB1HU","components":"FUEL/PROPULSION SYSTEM","summary":"Strong gas odor in the cabin and in motion to the point of causing me to be light headed with my children in the car. Smell of gas coming from the engine when parked. No lights or warnings and it does not occur all of the time just sometimes however ive noticed it 3x the last 5x i have drove my car, the cabin was only extremely bad once.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11437625,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2021","dateComplaintFiled":"10/21/2021","vin":"WDDWK6EB9HF","components":"SEAT BELTS","summary":"The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that the driver\u2019s and passenger\u2019s side front seat belt retractors had malfunctioned, and the seat belts would not retract after unlocking. The vehicle was taken to the local dealer who performed the recall repair under the NHTSA Campaign Number: 21V032000 (Seat Belts). The contact indicated that after retrieving the vehicle, the failure was still present. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 50,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11434435,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2021","dateComplaintFiled":"09/26/2021","vin":"WDDWJ8HB7HF","components":"SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The car was parked on my driveway, As soon as i started it, I got a message 'The electronic rear axle differential lock is inoperative' NHTSA previously issued a recall for 2017 C63s AMG models.   I purchased this vehicle from Carvana in April 2021 with clean single owner carfax. The manufacture warranty has expired. I have seen lots of posts on Mercedes forum talking about this issue where Mercedes did fix the issue free of cost. Since there is no open recall on my vehicle, I am not sure what to do.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C63","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11430028,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2021","dateComplaintFiled":"08/22/2021","vin":"55SWF4JB2HU","components":"FUEL/PROPULSION SYSTEM","summary":"MB USA extended the warranty coverage on the low pressure fuel hoses that connects to the high pressure fuel pump. The reason is \"under certain cold ambient conditions during a cold start of the engine, the low pressure fuel hose at that connection may experience slight fuel weeping\". MB USA, however, ruled out a safety risk. NHTSA needs to investigate it. If MB USA found the fuel pressure line is defective, they needed to do a recall. I believe it must be a recall as fuel leaks is not only a safety risk but also a serious health hazard to the occupants. What if the occupants have sinusitis and don't smell well. What if the leaks is too small to smell enough but can still be a health issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11429955,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2021","dateComplaintFiled":"08/21/2021","vin":"55SWF4JB4HU","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Light came on tonight and stayed on, Collinsion prevention assist inoperable. Car has been involved in any collision for this system to quit out of the blue","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11429743,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2021","dateComplaintFiled":"08/19/2021","vin":"55swf4je4hu","components":"STRUCTURE","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Number: 21V197000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 60 MPH, the sunroof panel detached from the vehicle. The approximate failure mileage was 39,000. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11429627,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2021","dateComplaintFiled":"08/18/2021","vin":"WDDWJ4JB0HF","components":"UNKNOWN OR OTHER","summary":"On August 18th, 2021 the roof panel between the windshield and the panoramic roof completely detached while driving on the highway. Luckily no accidents or injuries are reported. Safety recall for this issue has been issued since March 2021 but the factory hasn't produced the parts to send to the dealerships to make the necessary repair to this day. The car is currently unusable and unsafe to drive. Even if the dealership attempts to re-attach another panel they won't have the right adhesive, instructions, and panels that the engineers in the Mercedes factory redesigned to remedy this issue.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11429506,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2021","dateComplaintFiled":"08/17/2021","vin":"WDDWK6EB8HF","components":"SEAT BELTS","summary":"The contact owns a 2017 Mercedes-Benz C43 AMG. The contact received a recall notification for NHTSA Campaign Number: 21V032000 (Seat Belts) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11426152,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2021","dateComplaintFiled":"07/23/2021","vin":"55SWf4KB1HU","components":"SEAT BELTS","summary":"For the past several weeks the seat belt warning light goes on and the chime sounds intermittently while I am driving with the driver seat belt engaged.  Also; while this is happening, the seat belt pretensioner repeatedly deactivates and activates.   The vehicle is available for inspection at my home in Pleasant View, Utah. Can my safety be compromised if the pretensioner is not activated?  Will the driver air bag function if it thinks the seat is empty? The Mercedes Dealer was no help; all the Customer Service person could tell me was there was not a Recall on my vehicle.  \"Just make an appointment and we will do a Diagnostic Inspection for $179.\"   I have made an appointment with my local Mechanic on Thursday, July 29, and hope that he can fix it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11425652,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2020","dateComplaintFiled":"07/20/2021","vin":"wddwk4jb2hf","components":"SEAT BELTS","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact stated that the driver\u2019s and passenger\u2019s side front seat belts failed to retract completely upon release. Due to the failure, the seat belts would fall to the floor upon release from the buckle. The contact then received notification of NHTSA Campaign Number: 21V032000 (Seat Belts). The contact had taken the vehicle to the dealer and had the recall serviced however, upon return of the vehicle, the failure persisted. The contact was willing to supply the part but not the labor costs,  he was informed that the retractor assembly needed to be replaced. The contact was informed that the seat belt retractors were not under recall. The contact was provided an estimate for the repair which he declined. Mercedes was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11423870,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/30/2021","dateComplaintFiled":"07/08/2021","vin":"55swf4kb4hu","components":"AIR BAGS","summary":"I was in a car accident on June 30,2021. A Car collided into my drivers side at the front left wheel. My airbags did not deploy and i was injured. my injuries consisted of neck, shoulder, and lower back. I was also thrown to the passenger side of the vehicle because my seat belt did not seem to lock. Thank you, [XXX]  email- [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11420137,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2021","dateComplaintFiled":"06/08/2021","vin":"55SWF4JB4HU","components":"ENGINE","summary":"Vehicle won\u2019t start or hard to start","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11419835,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2021","dateComplaintFiled":"06/06/2021","vin":"WDDWJ8HB8HF","components":"STEERING,SUSPENSION","summary":"The electronic rear axle differential lock is inoperative; NHTSA previously issued a recall but I was never given a date to fix by the manufacturer.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C63","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11419197,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2021","dateComplaintFiled":"06/01/2021","vin":"55swf4kb6hu","components":"ELECTRICAL SYSTEM,COMMUNICATION","summary":"The contact owns a 2017 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer claimed that the manufacturer was responsible for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11416040,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2019","dateComplaintFiled":"05/11/2021","vin":"WDDWJ6EB9HF","components":"POWER TRAIN,ENGINE","summary":"VEHICLE JERKS VERY VIOLENTLY WHEN ACCELERATING OR USING PADDLE SHIFTERS (IN MANUAL MODE).    OTHER OWNERS SEEM TO ENCOUNTER SAME ISSUE","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11415611,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2021","dateComplaintFiled":"05/07/2021","vin":"55SWF4KB6HU","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"SO I JUST GOT MY MERCEDES BENZ C300 4MATIC I ONLY HAVE 44,711 MILES ON IT AND I BARELY DRIVE IT, SO TODAY I WAS DRIVING AND THE WHOLE DAY THINGS WERE GREAT AND I STOPPED AT A STORE GOT BACK IN AND IT SAYS 'POWER STEERING MALFUNCTION' I WAS ON A STREET IN THE CITY, I'M ON CONFUSED ON HOW THIS IS HAPPENING TO A CAR I JUST GOT FROM THE DEALERSHIP THAT IS PRACTICALLY NEW, NOW LET ME MENTION THAT THIS IS A ON AND OFF ISSUE THROUGH OUT THIS WHOLE DAY IT HAS CAME ON AND OFF TWICE","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11415193,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2021","dateComplaintFiled":"05/04/2021","vin":"55SWF4JB2HU","components":"UNKNOWN OR OTHER","summary":"VIN: [XXX]   YEAR: 2017 MAKE: MERCEDES-BENZ MODEL: C300W  NHTSA RECALL NUMBER: 21V058 RECALL DATE: FEBRUARY 26, 2021  MANUFACTURER RECALL NUMBER: 2021030015    HI MY NAME IS [XXX]. I'M HERE TO COMPLAINT ABOUT MY DEALER DIDN'T NOT HELP ME FOR RECALL. MY RECALL IS THE SOFTWARE DESIGN OF THE COMMUNICATION MODULE MAY FAIL TO COMMUNICATE THE CORRECT VEHICLE S LOCATION FOR THE EMERGENCY CALL SYSTEM (\"ECALL\") IN THE EVENT OF A CRASH.   I TRIED TO DO THIS RECALL ASAP OTHERWISE I CANNOT DO BUSINESS FOR MY CAR. THEY KEEP TOLD ME IT WILL AUTOMATICALLY UPDATE, ETA 4/26. BUT I KEEP WAITING. NOTHING HAPPEN.     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11407324,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2021","dateComplaintFiled":"04/09/2021","vin":"55SWF6EB4HU","components":"WHEELS,UNKNOWN OR OTHER","summary":"DOCUMENTATION ERRORS AND OMISSIONS  MISINFORMATION REGARDING PROPER REPLACEMENT WHEEL.  THIS MISINFORMATION COULD RESULT IN WHEELS WITH IMPROPER FIT BEING INSTALL POTENTIALLY RESULTING IN ABNORMAL HANDLING, DIMINISHED BRAKING PERFORMANCE AND IN EXTREME CASES POSSIBLE SEPARATION OF THE WHEEL FROM THE VEHICLE AT HIGH SPEED.  MERCEDES PARTS WEB SITE, HTTPS://MBPARTS.MBUSA.COM, LISTS PARTS 205-401-11-00-7X23 FRONT AND 205-401-12-00-7X23 REAR AS THE PROPER REPLACEMENT WHEELS.  THE SELLING DEALER, MERCEDES-BENZ OF FLEMINGTON, NJ INSISTS THAT THESE ARE NOT THE PROPER WHEELS BUT PARTS 205-401-48-00-7X23 FRONT AND 205-401-72-00-7X23 REAR ARE THE PROPER WHEELS.  ALL THESE WHEELS ARE AVAILABLE FROM NUMEROUS RESELLERS.  PURCHASING AND INSTALLING THE HTTPS://MBPARTS.MBUSA.COM LISTED WHEELS COULD RESULT IN THE AFOREMENTIONED SAFETY ISSUES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11407326,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2019","dateComplaintFiled":"04/09/2021","vin":"55SWF6EB4HU","components":"WHEELS","summary":"WHEEL LIPS ON THIS VEHICLE DEFORM WITH LITTLE PROVOCATION RESULTING IN RAPID AIR LOSS, LOSS OF HANDLING AND IN EXTREME CASES A CRASH.    THE SHAPE OF THESE WHEELS DEVIATES FROM OTHER ALLOY WHEELS IN A WAY THAT PROMOTES THIS BEHAVIOR.  THE CURVE OF THE RIM BARREL BETWEEN THE LIPS (ALSO KNOW AS THE BELL) IS MUCH SHALLOWER THAN MANY OTHER WHEELS.  THE RESULT IS THAT THE ANGLE AT WHICH THE BARREL MEETS THE LIPS IS CLOSER TO A RIGHT ANGLE THAN COMMON.  THE BARREL MEETING THE LIP AT AN ANGLE CLOSER TO PARALLEL WITH THE PAVEMENT GREATLY INCREASE THE RISK THAT SUDDEN DEFLATION COULD OCCUR RESULTING IN THE AFOREMENTIONED SAFETY ISSUES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11405394,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2021","dateComplaintFiled":"03/29/2021","vin":"WDDWJ8HB8HF","components":"ENGINE","summary":"THIS CAR IS NOT EQUIPPED WITH ENOUGH PROTECTION FOR THE FRONT RADIATORS TO PREVENT DAMAGE FROM DEBRIS. THIS IS A KNOWN ISSUE FOR 2017 AND UP VEHICLES. THE RADIATOR SEEMS TO BE VERY FRAGILE DUE TO THE DESIGN AND THERE HAVE BEEN MANY REPORTS OF THE ISSUE, BUT CLAIMS ARE DENIED DUE TO BEING 'ROAD DEBRIS' BUT MERCEDES-BENZ FAILS TO ACKNOWLEDGE THIS IS A MAJOR ISSUE WITH MULTIPLE CLASSES OF THEIR CARS.     MY CAR HAS 27K MILES AND IS JUST OUTSIDE THE WARRANTY PERIOD. THE RADIATOR IS LEAKING IN MULTIPLE PLACES.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C63","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11405100,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2021","dateComplaintFiled":"03/27/2021","vin":"55SWF4HBXHU","components":"SUSPENSION,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"CAR IS MAKING WEIRD NOISES FROM THE FRONT ELECTRICAL AC SIDE- IT IS HARD TO BREATH AC AIR (SMELL LIKE PLASTIC) . PRESSING BRAKES CAR IS HANDLING BAD AND GOES SLIGHTLY INTO OTHER LANE. I TOOK CAR TO DEALER- THEY COULD NOT FIND THE PROBLEM","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C350E","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11404183,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2021","dateComplaintFiled":"03/22/2021","vin":"55SWF4KB8HU","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"FRONT PANEL GLASS OF PANORAMIC SUNROOF FLEW OFF THE CAR AS I WAS DRIVING ON THE HIGHWAY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11402743,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2021","dateComplaintFiled":"03/13/2021","vin":"55SWF4JB3HU","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"WHEN THE CAR IS IN THE A FEATURE, WHERE IT TURNS ON AND OFF WHEN NOT IN MOTION, IT GETS STUCK IN THAT MODE AS IF A MAGNET IS HOLDING IT IN THAT POSITION. IT WILL NOT MOVE, IT STALLS. I TURN IT OFF AND TURN IT BACK ON AND SOMETIMES IT STILL WILL NOT MOVE, SOMETIMES, IT WILL NOT TURN BACK ON. THIS HAS HAPPENED ON SEVERAL DIFFERENT OCCASIONS. ONCE, I PULLED TO THE SIDE OF MY MAILBOX TO PICK UP MAIL, AND ANOTHER OCCASION I PULLED INTO MY GARAGE, AND IT STOPPED, AND WOULD NOT TURN ON. THIS IS VERY DANGEROUS, I WOULD HATE TO BE IN TRAFFIC, RAILWAY CROSSING, IR STOP SIGN AND THIS OCCURRED. PEOPLES LIVES HAVE BEEN LOST DUE TO THIS ISSUE. ONE LADY WAS HIT BY A TRAIN WHEN THIS SAME SITUATION OCCURRED AND LOST HER LIFE. I AM VERY CONCERNED FOR MY SAFETY AND OF MY GRANDKIDS WHOM I TRANSPORT IN THIS CAR. IT ALSO SEEMS THAT SOMETHING IS WRONG WITH THE GEARS. SOMETIMES, I PUT IT IN REVERSE AND IT SITS THERE. I PUT IT IN DRIVE AND IT WILL NOT MOVE. I FEEL VERY UNSAFE IN THIS VEHICLE. PLEASE HELP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11396042,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2021","dateComplaintFiled":"02/13/2021","vin":"WDDWJ4KB9HF","components":"FUEL/PROPULSION SYSTEM","summary":"A FUEL LINE IN THE ENGINE COMPARTMENT JUST ABOVE THE SKID PLATE ON THE DRIVES SIDE JUST RIGHT OF THE FRONT WHEEL WELL LEAKS FUEL WHERE THE LINE IS CRIMPED COMING FROM THE HIGH PRESSURE FUEL PUMP. FUEL COLLECTS ON THE SKID PLATE AND WHEN A STOP AT IDEA PRODUCES A STRONG FUEL SMELL IN THE CABIN OF THE CAR","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11395633,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"02/10/2021","vin":"55SWF4KB8HU","components":"FUEL/PROPULSION SYSTEM","summary":"GAS LEAKING IS COMMON ISSUE AND WHEN TURNING CAR ON THERE IS A GAS SMELL. WHEN TURNING HEAT ON THERE IS A GAS SMELL. MERCEDES BENZ SAID THERE IS A LOT OF ISSUES WITH THE CLAMPS. IT IS A COMMON ISSUE. CAN CAUSE FIRE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11390221,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2021","dateComplaintFiled":"01/27/2021","vin":"WDDWK6EBXHF","components":"WHEELS","summary":"THE WHEELS ON MY TIRES WILL CRACK AT THE SLIGHTEST STRESS FROM THE ROAD.  IT COULD BE A BUMP, A TINY POT HOLE, EVEN A STICK, AND THESE TIRES WILL BECOME DEFECTIVE, EITHER BY CRACKING, BECOMING FLAT OR THE WHEEL BECOMING COMPLETELY IMMOBLIZED.  I HAVE BEEN STRANDED ON THE ROAD IN THE MIDDLE OF THE NIGHT FOR HOURS BECAUSE OF THESE DEFECTIVE TIRES.  I'VE COME INTO WORK UN-SHOWERED WITH NO SLEEP, BECAUSE I WAS STRANDED FOR SOMETIMES UP TO 12 HOURS BEFORE I WOULD GET HELP.  ITS HAPPENED AT LEAST ONCE A MONTH FOR THE PAST 4 YEARS.  THERE IS NO WAY THESE TIRES PASSED EVEN BASIC INSPECTION.  THEY ARE DANGER TO ANYONE USING THEM.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11387036,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2020","dateComplaintFiled":"01/07/2021","vin":"WDDWJ4KB3HF","components":"SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE FRONT SEAT BELT PRETENSIONER FAILED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V251000 (SEAT BELTS) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL, THE VEHICLE OWNER WAS RESPONSIBLE FOR THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.  ## VIN PASSED ## MERCEDES-BENZ 2017 C300C4 ##","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11386566,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2020","dateComplaintFiled":"01/05/2021","vin":"55SWF4KB1HU","components":"SEAT BELTS","summary":"REAR DRIVER SIDE SEAT BELT NOT LOCKING AND CAN NOT DEPRESS UNLOCKING BUTTON. DOESN'T LOCK BEFORE STARTING NOR AFTER CAR IS STARTED AND DRIVING. JUST PURCHASED CAR 4 MONTHS AGO BACK SEAT NEVER USED.*DT*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11384431,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"12/21/2020","dateComplaintFiled":"12/21/2020","vin":"WDDWJ4KB9HF","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND WAS GOING AROUND A CURVE IN THE ROAD, AN ABNORMAL SOUND WAS HEARD. THE SUN ROOF EXPLODED WITHOUT IMPACT. THE CONTACT STATED THAT THE SUN ROOF GLASS FELL INSIDE THE CABIN OF THE VEHICLE AND ON HER SON WHO WAS SEATED IN HIS CAR SEAT IN THE REAR OF THE VEHICLE. THE CONTACT AND HER SON SUSTAINED MINOR SCRAPES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE CONTACT CALLED MERCEDES-BENZ OF FAYETTEVILLE (420 GLENSFORD DR, FAYETTEVILLE, NC 28314, (910) 487-0000) AND INFORMED THE DEALER. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.   ## VIN PASSED ## MERCEDES-BENZ C300 C4 2017 ##","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11383821,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2020","dateComplaintFiled":"12/16/2020","vin":"WDDWF4JB5HR","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE THE HEATER WAS ACTIVATED, THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE VENTS INTO THE VEHICLE.  THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC TO BE DIAGNOSED. THE CONTACT STATED THAT THE FUEL ODOR ONLY OCCURRED DURING THE WINTER. THE CONTACT ALSO STATED THAT THE FUEL TANK HOSE CLIP THAT GOES TO THE ENGINE BECAME LOOSE AND CAUSE THE FUEL ODOR TO PENETRATE INSIDE THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.  ## VIN PASSED ## MERCEDES-BENZ 2017C300 ##","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11373777,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2020","dateComplaintFiled":"11/09/2020","vin":"WDDWJ4JB5HF","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNED A 2017 MERCEDES-BENZ C300C. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THEY WERE INFORMED THAT THEIR VEHICLE WAS ON FIRE. THE VEHICLE'S CONSOLE HAD CAUGHT ON FIRE. THE CONTACT STATED THE FIRE DEPARTMENT HAD PUT OUT THE FIRE. THE VEHICLE WAS DEEMED TOTALED DUE TO THE ENTIRE INSIDE BEING COMPLETELY BURNED. THERE WERE NO INJURIES. A REPORT WAS FILED BY THE FIRE DEPARTMENT STATING THAT THE FIRE WAS CAUSED BY ELECTRICAL FAILURES. THE DEALER (MERCEDES-BENZ OF STEVENS CREEK  4500 STEVENS CREEK BLVD, SAN JOSE, CA 95129; (408) 641-4610) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:  17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT APPROXIMATELY, TWO MONTHS AGO A FUSE LINE UNDERNEATH THE FRONT PASSENGER SEAT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE DEALER MENTIONED ABOVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11354963,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/13/2020","dateComplaintFiled":"09/14/2020","vin":"WDDWJ4JB5HF","components":"UNKNOWN OR OTHER","summary":"I WAS DRIVING ON THE HIGHWAY DOING ABOUT 55 MPH AND IT FELT LIKE SOMETHING FELL OUT OF THE SKY AND LANDED ON THE CAR, I INSTANTLY THOUGHT THAT I HIT SOMETHING BUT I DIDN'T IT WAS FOLLOWED BY A LOUD SOUND THAT SOUNDED LIKE A GUNSHOT FOLLOWED BY THE ENTIRE GLASS ROOF PANEL EXPLODING AND CRASHING DOWN INTO IN ME CAUSE MULTIPLE CUTS AND CAUSED ME TO SWERVE ON THE HIGHWAY.  ## VIN PASSED ## MERCEDES-BENZ 2017 ##","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11343507,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2020","dateComplaintFiled":"08/05/2020","vin":"WDDWJ4JB7HF","components":"ENGINE","summary":"CAR STARTED TO VIBRATE AT IDLE THEN GRADUATED TO SHAKING AT ALL TIMES EVEN DURING ACCELERATION. ACCELERATION VERY SLOW, STUCK FEELING. BROUGHT TO MERCEDES AT 28K MILES. THEY STATED IT IS A CRACKED PISTON IN CYLINDER 1. THIS IS APPARENTLY A VERY COMMON ISSUE WITH THIS ENGINE BUT THERE ARE NO RECALLS YET.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11342812,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2020","dateComplaintFiled":"08/02/2020","vin":"WDDWJ4JB7HF","components":"ENGINE","summary":"2017 MERCEDES C300 COUPE 49,000 MILES. THIS CAR HAS BEEN TO THE SERVICE CENTER 10 TIMES FOR ENGINE PROBLEMS \" VIBRATIING, JERKING, SHAKING AND TICKING\" LAST VISIT AT HOEHN MERCEDES,. SERVICE TECH SAID THAT THESE ENGINES AUTOMATICALLY VIBRATE AND JERK AND THAT IS JUST THE NATURE OF THE BEAST?? WTHECK???!! HAVE ALREADY HAD PISTON 1 CRACK AND BREAK, MECHANIC NEVER FOUND THE BROKEN PIECE. CAR IS MUCH WORSE SINCE THAT REPAIR. HOEHNN MB TOLD ME THAT THEY WERE REPLACING THE ENGIBE BUT WHWN I PICKED UP THE VAN THEY SAID THEY DECIDED JUST TO REPLACE PISTON #1","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11337524,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"07/05/2020","vin":"WDDWJ4JB7HF","components":"ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER","summary":"PISTON 1 CRACKED AT 48,000 MILES. MB TOLD OWNER THAT THE ENGINE HAD TO BE REPLACED BUT WHEN FINDING OUT THAT THE WARRANTY WAS UP AT 50,000 THEY REPLACED THE PISTON INSTEAD. CAR IS STILL SHAKING AT IDLE AND ROUGH RIDE. ENGINE SHAKES AND JERKS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11337525,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"07/05/2020","vin":"WDDWJ4JB7HF","components":"VISIBILITY/WIPER","summary":"CAR IS A 2017 MERCEDES C300 COUPE AND HAS HAD TO REPLACE WINDSHIELD 3 TIMES. PROBLEMS WITH WINDSHIELD CRACKING. 1ST REPAIR CAR CAME FROM DEALERSHIP WITH A LONG CRACK ON DRIVERS SIDE, 2ND CAR WAS AT SERVICE CENTER FOR 3 WEEKS TO A MONTH AND CUSTOMER CAME TO PICK UP THE CAR AND LONG CRACK ACROSS THE TOP OF WINDSHIELD. HAPPENED WHILE IN MB POSSESION","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11328502,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2020","dateComplaintFiled":"06/12/2020","vin":"55SWF6EB5HU","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE TOP OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE OF A MASSIVE FRACTURE IN THE SUN ROOF. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,929.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11319155,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2020","dateComplaintFiled":"03/24/2020","vin":"WDDWJ6EB0HF","components":"STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNED A 2017 MERCEDES BENZ C43 AMG. THE CONTACT STATED THAT WHILE DRIVING AT 63 MPH IN THE RAIN, LOSS CONTROL OF THE VEHICLE AS IT SLED TO THE LEFT AND CRASHED INTO THE GUARD RAIL. THE INCIDENT OF MARCH 12TH DID NOT FEEL LIKE I HAD HYDRO-PLANNED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED SUCH AS AIR BAGS FAILURE, SHOCK FAILURE, SUSPENSION FAILURE AND TRACK FAILURE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE'S DRIVER'S SIDE WAS DAMAGED UNDER THE FRONT BUMPER AND THE FRAME WAS DAMAGED BEYOND REPAIR. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE STEERING WAS EXTENSIVELY DAMAGED AND A FAILURE CAUSE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON-LINE AND BELIEVES THAT THE ELECTRIC STEERING WAS DEFECTIVE AND MAY BE A CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR ELECTRICAL STEERING. DURING THE INSPECTION OF THE VEHICLE BY PENSKE AUTO COLLISION CENTER, THE TECHNICIAN COULD NOT TELL IF THE STEERING DAMAGE WAS SUSTAINED DURING THE COLLISION OR AS A RESULT OF A DEFECT. THEY ALSO FOUND DAMAGE TO THE REAR DRIVE UNIT ALTHOUGH, AS VERY VISIBLE IN THE PHOTOS, THE VEHICLE STRUCK THE BARRIER WITH THE FRONT LEFT (DRIVER'S SIDE) PORTION OF THE FRONT BUMPER. THE REAR OF THE CAR NEVER SLAMMED INTO THE BARRIER BUT DID SCRAPE ALONG THE DRIVER'S SIDE MOMENTARILY BUT THERE WAS NO IMPACT. THE COLLISION CENTER COULD NOT ACCOUNT FOR THE DAMAGE TO THE REAR DRIVE UNIT. IN RESEARCH, I FOUND A FEW MENTIONS AND COMPLAINTS OF THE REAR AXLE DISENGAGING WHICH COULD CAUSE LOSS OF CONTROL. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER HAD BEEN CONTACTED. THE FAILURE MILEAGE WAS 32,000. *DT*JB","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11315335,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2018","dateComplaintFiled":"02/29/2020","vin":"55SWF8GB0HU","components":"AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"ON MARCH 8, 2018 MY VEHICLE HAS BEEN INVOLVED IN AN ACCIDENT. WHILE DRIVING TO A MEETING THE RIGHT REAR WHEEL OF THE VEHICLE LOCKED UP SENDING THE VEHICLE INTO A 360-DEGREE SPIN. ALL SAFETY FEATURES IN THE VEHICLE FAILED. NO BRAKES, NO AIRBAGS DEPLOYED ON IMPACT.     ON OR AROUND OCTOBER 21ST OF 2018. MY VEHICLE IS INVOLVED IN A SECOND ACCIDENT. THE CIRCUMSTANCES OF THE VEHICLE ARE IDENTICAL. WHILE ON MY WAY TO A MEETING THE RIGHT REAR WHEEL GOT LOCKED WHICH SENT THE CAR INTO A 360-DEGREE SPIN. BRAKES, STABILITY CONTROL FAIL, THE CAR ACCELERATED WHILE APPLYING BRAKES, AIR BAGS FAILED TO DEPLPOY ON IMPACT.     AFTER THE ACCIDENT I REQUESTED MBUSA TO DISPATCH A SOFTWARE ENGINEER TO HAVE THE ONBOARD ELECTRONICS EXAMINED FOR A POSSIBLE DEFECT. MBUSA ALONG WITH THE MANUFACTURER ARE REFUSING TO HAVE AN ENGINEER SENT.     THE DEALERSHIP IS ENGAGED IN DECEITFUL TACTICS IN THEIR COMMUNICATIONS WITH MBUSA LLC. THE DEALERSHIP HAS LIED MULTIPLE TIMES TO MBUSA STATING I AM NOT SHOWING UP TO PRESCRIBED MEETINGS. I HAVE SHOWED ON TIME ON THE DATE THE MEETINGS WITH THE ENGINEER WAS SUPPOSED TO TAKE PLACE AND HAVE A WITNESS.     ON THE NIGHT OF THE SECOND ACCIDENT THE VEHICLE WAS BROKEN INTO TWICE. THE DEALERSHIP STAFF HAVE CHANGED THE RIGHT REAR TIRE ON THE VEHICLE TO MAKE IT APPEAR AS THOUGH IT WAS THE TIRE'S FAULT. THE PURCHASE RECEIPT FOR THE TIRE AND THE DOT NUMBERS DO NOT MATCH THE DOT NUMBER CURRENTLY ON A TIRE REPLACED BY THE STAFF. MBUSA ALLEGES IT IS THE TIRES FAULT WITHOUT PROVIDING ANY SCIENTIFIC FACT BASED EVIDEMCE.     A YEAR AN A HALF LATER THE ISSUE IS NOT RESOLVED AND EVERYONE IS POINTING FINGERS AT EACH OTHER.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C63","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11298512,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2020","dateComplaintFiled":"01/11/2020","vin":"WDDWJ4KB9HF","components":"FUEL/PROPULSION SYSTEM","summary":"EXHAUST WAS COMING INTO THE CAR FOR MONTH. WHEN I STARTED THE CAR TO LET IT WARM UP IN WINTER MONTHS, I WOULD GET IN AND WONDER WHY I SMELLED GAS OR FUMES. FIGURED IT WAS FROM SITTING. NO DASHBOARD LIGHTS CAME ON, NO C02 SENSORS IF THERE ARE ANY, NOTHING CAME ON IN THE INTERIOR TO WARN ME THERE WAS AN INSANE. ONE PERSON TOLD ME THE PART WAS 'DEFECTIVE' ANOTHER PERSON TOLD MY BOYFRIEND THE PART WAS 'SPLIT MOST LIKELY FROM ROAD CONDITIONS' - THIS PUT MY LIFE AND MY 10 YEAR OLD'S LIFE AT RISK. IT REALLY NEEDS TO BE CHECKED OUT BECAUSE THE C300 COUPE IS RIDDLED WITH SMALL IDDUES","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11297509,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2019","dateComplaintFiled":"01/06/2020","vin":"55SWF4JB7HU","components":"UNKNOWN OR OTHER","summary":"IN LATE OCTOBER 2019, I WAS DRIVING ON THE FREEWAY AT 70 MPH.  MY PANORAMIC SUNROOF SUDDENLY BLOW UP WITH A LOUD SOUND.  MERCEDES CLAIMED THAT A ROCK OR SOMEONE SHOT BBGUN AT MY CAR.  HOWEVER, I READ FROM MULTIPLE SOURCES THAT THIS HAPPEN OFTEN WITH THE MERCEDES'S PANORAMIC ROOF.  LUCKY FOR ME, MY FAMILY WAS NOT IN THE CAR AT THE TIME.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11286307,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2019","dateComplaintFiled":"12/02/2019","vin":"55SWF4KB1HU","components":"STRUCTURE,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"SUDDEN ACCELERATION AFTER PULLING VERY SLOWLY INTO PARKING SPACE.  ALMOST STOPPED. CAR SUDDENLY ACCELERATED, JUMPED A CURB FROM, WENT UP AN EMBANKMENT AND HIT A TREE.  WAS ABLE TO REVERSE AND BACK DOWN. IT WILL TAKE A MONTH FOR BODY WORK. NOTIFIED MERCEDES DEALER. THEY WILL RUN DIAGNOSTICS ON JAN. 7.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11282140,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2019","dateComplaintFiled":"11/25/2019","vin":"WDDWF4KB2HR","components":"ELECTRICAL SYSTEM","summary":"THE 2017 MERCEDES-BENZ C300 VEHICLE SUFFERED A COMPLETE LOSS OF POWER/ELECTRICS WHILE IN MOTION AT SPEED AND IN TRAFFIC, CAUSING THE VEHICLE TO UNEXPECTEDLY STOP ON TWO SEPARATE OCCASIONS. THE LOSS OF ALL ELECTRICAL SUPPLY LEAVES THE VEHICLE IMMOBILE, WITHOUT WARNING INDICATORS AND CANNOT BE MOVED. THE FIRST INCIDENT WAS AROUND 5PM IN A BUSY ROAD JUNCTION IN THE DARK, WITH LIMITED LIGHTING. AS THE VEHICLE IS BLACK COLORED IT IT IS DIFFICULT TO SEE IN THESE CIRCUMSTANCES. THE SECOND INCIDENT WAS AT ANOTHER BUSY ROAD JUNCTION IN HEAVY TRAFFIC, AT MIDDAY ON A SATURDAY. ON BOTH OCCASIONS THE POLICE HAD TO ATTEND AS THE IMMOBILIZED VEHICLE POSED A SERIOUS HAZARD WITH A RISK OF CAUSING A COLLISION TO OTHER ROAD USERS. THE APPROXIMATE TIMES TO GET THE VEHICLE REMOVED FROM THE ROAD IN THESE TWO INCIDENTS WERE BETWEEN 45 - 60 MINUTES. THE PERIOD BETWEEN THE TWO INCIDENTS WAS 11 DAYS. THE DAY FOLLOWING THEN FIRST INCIDENT, THE VEHICLE WAS INSPECTED BY A MERCEDES DEALERSHIP, WHO HAD THE VEHICLE IN THEIR POSSESSION FOR FIVE DAYS. INITIALLY THEY STATED THAT THEY HAD NOT FOUND A CAUSE FOR THE LOSS OF ALL ELECTRICAL POWER IN THE VEHICLE. SUBSEQUENTLY WHEN PRESSED ON THE MATTER, THEY STATED THE CAUSE WAS A CONNECTION PROBLEM TO THE POSITIVE TERMINAL ON THE BATTERY. IN GOOD FAITH THE VEHICLE WAS COLLECTED BY ME AND DRIVEN WITHOUT ANY APPARENT PROBLEM FOR FOUR DAYS, PRIOR TO THE SECOND INCIDENT. THE MILEAGE DRIVEN IN THAT PERIOD WAS LESS THAN 100 MILES IN TOTAL. THIS VEHICLE POSES A SERIOUS RISK TO THE DRIVER, PASSENGERS AND OTHER ROAD USERS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11280111,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"11/18/2019","vin":"WDDWK6EB2HF","components":"SEATS","summary":"2017 MERCEDES BENZ C43. CONSUMER WRITES IN REGARDS TO FRONT SEATBACK LOCK SAFETY RECALL. *LD  *JS","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11279530,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2019","dateComplaintFiled":"11/12/2019","vin":"WDDWJ4JB8HF","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. WHEN THE CONTACT STARTED THE VEHICLE WITH THE MOBILE APP, SHE NOTICED A FUEL ODOR EMITTING FROM THE VEHICLE. WHEN THE VEHICLE WAS STARTED MANUALLY, THE ODOR WAS NOT PRESENT. THE CONTACT TOOK THE VEHICLE TO PARK PLACE MOTORCARS DALLAS (LOCATED AT 6113 LEMMON AVE, DALLAS, TX 75209, 877-475-5033) WHERE IT WAS DIAGNOSED THAT THE FUEL HOSE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11243472,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/18/2018","dateComplaintFiled":"08/13/2019","vin":"","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES BENZ C300.  THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, WAS BROADSIDED ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE FRONTAL AIR BAGS DEPLOYED, BUT THE AIR BAG UNDER THE DASHBOARD OF THE DRIVER SIDE DEPLOYED WITH SUCH FORCE THAT CAUSED LACERATIONS AND SECOND DEGREE BURNS ON THE DRIVERS LEGS. THE POLICE WAS PRESENT AND A REPORT NUMBER: 38-18-85 WAS FILED. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE, TREATED AND RELEASED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT, THE INSURANCE COMPANY LABELED THE VEHICLE DESTROY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. THE VIN WAS UNAVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11231677,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/30/2017","dateComplaintFiled":"07/14/2019","vin":"55SWF4JBXHU","components":"UNKNOWN OR OTHER","summary":"I HAD AN INJURY IN THE MILITARY AND IT LEFT ME WITH SOME FORM OF TBI.  THE CHEMICALS IN THE CAR FROM THE TIME OF PURCHASE TO THE TIME OF SELL LEFT ME WITH A LARGE AMOUNT OF AMNESIA AND AT TIMES PAIN THROUGHOUT THE BODY, ITS NOT SOMETHING THAT'S EASILY REMEDIED.  THE TIMES FROM THE CHEMICALS IN THE VEHICLE ALWAYS CAUSED A PROBLEM.  I DON'T KNOW WHAT ELSE TO DO.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11207456,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2019","dateComplaintFiled":"05/14/2019","vin":"WDDWK6EB8HF","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C43A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V130000 (SEATS). THE CONTACT STATED THAT MERCEDES-BENZ OF DANBURY (LOCATED AT100 FEDERAL RD, DANBURY, CT 06810,  (203) 778-6333) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11203356,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2019","dateComplaintFiled":"04/24/2019","vin":"WDDWF4JB1HR","components":"STEERING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"ON 7/30/18 I WAS STRANDED IN THE MIDDLE OF THE STREET AFTER THE COOLANT MALFUNCTION LIGHT CAME ON. THE CAR BEGAN OVERHEATING, AND THERE WAS NO AC. I WAITED FOR ROADSIDE ASSISTANCE MORE THAN 3 HOURS. I WAS INFORMED OF THE INCORRECT POSITIONING OF THE ALTERNATOR FROM MANUFACTURING, WHICH RESULTED IN MULTIPLE LIGHTS ON CLUSTER. THEY FOUND THE ENGINE BELT FELL OFF & REPLACED THE V-BELT. THEY PERFORMED LI13.22-P-060187, AND RELEASED STRESS OF ALTERNATOR AND CORRECTED TORQUE. THEY ALSO WORKED ON A CAMPAIGN/RECALL (#2018070005) I HAD NOT BEEN INFORMED OF.    ON 3/15/19 DURING THE SCHEDULED 20K SERVICE, THEY TESTED BATTERY TEST CODE WITH CABIN FILTERS WIPERS AND BRAKE FLUID SERVICE AND PERFORMED A VEHICLE INSPECTION.    ON 3/19/19, 4 DAYS AFTER THE SCHEDULED 20K SERVICE, I WAS STRANDED IN THE MIDDLE OF US1 DURING RUSH HOUR TRAFFIC ON MY WAY TO WORK. THE COOLANT LIGHT CAME AGAIN. THANKFULLY, I SAFELY AVOIDED AN ACCIDENT AFTER THE CAR TURNED OFF IN THE MIDDLE OF THE STREET. THE REPORT SHOWED A WEAK CRANK & BATTERY MESSAGE ON THE CLUSTER DISPLAY. THEY TESTED THE BATTERY AND FOUND CODE HR250BT-DAD4LFB STATING, 'REPLACE BATTERY'. THEY REMOVED A0019820208 DATE 45/16 AND INSTALLED A0019829108 DATE 03/18. THE DRIVE BELT HAD COME OFF THE DRIVE SYSTEM & FOUND LI13.22-P-060187, WHICH STATED THEY NEEDED TO PERFORM AN ALIGNMENT PROCEDURE OF THE ALTERNATOR AND INSTALLED A NEW BELT FOR THE 2ND TIME. THE BELT ACTUALLY CAUSED DAMAGE TO THE TENSIONING DEVICE, WHICH RESULTED IN THEM REPLACING THE TENSIONER, AND PERFORMING THE INSTRUCTION FOR LI. THEY TEST DROVE THE CAR & SAID IT WAS FIXED.     ON 4/4/19, JUST 3 DAYS AFTER PICKING UP MY CAR, IT TURNED OFF ON MY AGAIN IN THE MIDDLE OF US1. THE BATTERY LIGHT CAME ON AND A MESSAGE POPPED UP STATING THAT THE SYSTEM WOULD SHUT DOWN IN 3 MINUTES. I WAS LUCKY ENOUGH TO AVOID AN ACCIDENT ON A CONGESTED ROAD.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11197127,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2019","dateComplaintFiled":"04/18/2019","vin":"55SWF4KB5HU","components":"POWER TRAIN","summary":"WHEN IDLING AT THE LIGHT. THE CAR WOULD SHUT ITSELF OFF. ALL THE WARNING LIGHTS WILL COME ON. I THEN HAVE TO RESTART THE CAR WITH THE PUSH START TO RESET IT. THEN IT'LL WORK FINE. I HAVE BEEN TO MERCEDES DEALERSHIP IN NEW ROCHELLE FOR FOUR TIMES ABOUT THIS ISSUE. THEY CHANGED THE BATTERY THE FIRST TIME. TWO DAYS LATER THE SITUATION OCCURRED AGAIN. THEN THE SECOND AND THIRD TIME THEY GAVE ME BACK THE CAR AND SAID THEY DIDN'T SEE ANYTHING WRONG BECAUSE NO CODES POPPED UP. BOTH TIMES I TOOK THE CAR BACK AND THE SITUATION OCCURRED AGAIN.  THIS PROBLEM HAS OCCURRED OVER 30  TIMES SINCE OVER 29,000 MILES.  THE DEALERSHIP IS TRYING TO FIGURE OUT THE ISSUE AND RIGHT NOW I AM IN A LOANER VEHICLE ON THE FOURTH TIME THAT I HAVE GIVEN MY CAR IN FOR SERVICE BECAUSE OF THIS SITUATION. THE INCIDENT IS DANGEROUS IN THAT ONE TIME I WAS IN AN INTERSECTION AND IT SHUT OFF ON ME. CARS GOING THE OPPOSITE WAY ALMOST HIT ME BECAUSE OF MY REACTION TIME TO PUT THE CAR ON START AND THEN RESTART THE CAR. THIS CAN BE POTENTIALLY DANGEROUS FOR POSSIBLE ACCIDENTS. IN ADDITION, I HAVE LOOKED ONLINE AND SIMILAR PROBLEMS HAVE OCCURRED WITH OLDER MODELS AND OTHER MODELS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11191483,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2018","dateComplaintFiled":"03/25/2019","vin":"WDDWK6EBXHF","components":"WHEELS","summary":"IN REGARD TO CONTINENTAL TIRES.THE WHEELS CRACK AT THE SLIGHTEST RESISTANCE.  THE WHEELS CONSTANTLY NEED AIR PLACED IN THEM SOMETIMES TWICE A WEEK.  IN A YEAR I HAVE HAD TO REPLACE 12 TIRES DUE TO CRACKING AT THE SLIGHTEST IMPACT.  THE WHEELS DO NOT LAST 50 MILES AFTER BEING FLAT THEY ARE DESTROYED THE MINUTE THEY HIT IMPACT.  THESE ARE DANGEROUS TIRES FOR ANYONE AND THESE NEED TO BE RECALLED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11186784,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2018","dateComplaintFiled":"03/14/2019","vin":"","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). THE CONTACT CALLED KEYES EUROPEAN MERCEDES-BENZ AT 818-574-5053 (LOCATED AT 5400 VAN NUYS BLVD, SHERMAN OAKS, CA 91401) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE  THE VIN WAS NOT PROVIDED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11176106,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2019","dateComplaintFiled":"02/10/2019","vin":"55SWF4JB2HU","components":"STEERING","summary":"POWER STEERING FAILED WHILE DRIVING NEARLY CAUSING A MULTI CAR ACCIDENT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11172855,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/17/2018","dateComplaintFiled":"01/29/2019","vin":"WDDWK4JB9HF","components":"AIR BAGS","summary":"TL* THE CONTACT OWNED A 2017 MERCEDES-BENZ C300. WHILE AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS INVOLVED IN AN HEAD ON COLLISION. THE DRIVER'S AIR BAG DEPLOYED, BUT NOT TO FULL CAPACITY. THE CONTACT SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11166516,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2017","dateComplaintFiled":"01/11/2019","vin":"WDDWK6EB3HF","components":"TIRES","summary":"TL* THE CONTACT LEASED A 2017 MERCEDES-BENZ C43 AMG EQUIPPED WITH PIRELLI P ZERO ALL SEASON TIRES, SIZE: P225/40/R19 (NA). ON SEVERAL OCCASIONS, THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. ALSO, THE FRONT DRIVER AND PASSENGER TIRES EXPERIENCED BLOWOUTS AND CRACKED RIMS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF NANUET (99 NY-304, NANUET, NY 10954, (845) 624-1500) TO BE DIAGNOSED, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT STATED THAT BOTH FRONT TIRES WERE REPLACED ELEVEN TIMES. THE VEHICLE MANUFACTURER WAS NOTIFIED. THE TIRE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,997.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Tire","productYear":"9999","productMake":"PIRELLI","productModel":"P ZERO ALL SEASON","size":"275/40R19 101W","manufacturer":"Pirelli Tire, LLC"}]},{"odiNumber":11140698,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2018","dateComplaintFiled":"10/16/2018","vin":"WDDWK4JB6HF","components":"STEERING","summary":"PROBLEM \"POWER STEERING MALFUNCTION\" . FRIST TIME OF THIS HAPPENED WAS FROM MAY 17, 2018,THE STEERING WHEEL CANNOT MOVE WHEN THE VEHICLE WAS START UP.  SECOND TIME IS TODAY,OCT 16,2018. WHEN I START UP THE CAT, \"POWER STEERING MALFUNCTION\" COME UP ON SCREEN.  THINK IF STEERING CANNOT TURNING WHILE DRIVING ON HIGHWAY, WHAT WILL HAPPEN! ONE OF MY FRIEND BOSS HAD SAME PROBLEM WHILE HE IS TURNING ON THE ROAD AND HIT THE WALL!","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11129338,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2017","dateComplaintFiled":"09/13/2018","vin":"","components":"TIRES","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C43 AMG EQUIPPED WITH CONTINENTAL TIRES. THE FRONT TIRES WERE SIZE: 225/40/R19 93Y AND THE REAR TIRES WERE SIZE: 255/35/R19 96Y (NA). THE CONTACT STATED THAT THE SIDEWALLS OF THE TIRES WERE SO THIN THAT THE TIRES WOULD BLOW OUT WHILE DRIVING OVER SMALL POTHOLES. THE CONTACT EXPERIENCED SIX TIRE FAILURES OVER THE LAST FIFTEEN MONTHS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF UNION (2585 US-22, UNION, NJ 07083, (908) 379-7200) AND THE TIRES WERE REPLACED AT THE CONTACT'S EXPENSE. THE TIRE MANUFACTURER ACKNOWLEDGED THE TIRE FAILURES, BUT OFFERED NO ASSISTANCE. THE MERCEDES-BENZ MANUFACTURER ALSO ACKNOWLEDGED THE FAILURES, BUT BLAMED THE CONTACT FOR NOT PURCHASING THE EXTRA TIRE INSURANCE AT THE TIME OF PURCHASE. THE MANUFACTURER INITIALLY OFFERED A DISCOUNT TO PURCHASE THE TIRE INSURANCE. THE CONTACT WAS LATER OFFERED TO END THE LEASE OF THE VEHICLE AND THE MANUFACTURER OFFERED A DISCOUNT ON LEASING OR PURCHASING ANOTHER MERCEDES-BENZ VEHICLE. THE CONTACT WANTED THE TIRES AND RIMS REPLACED WITH STANDARD 18-INCH TIRES, BUT THE MANUFACTURER REFUSED BECAUSE THE COST WAS TOO HIGH. THE TIRE LINES, DOT NUMBERS, VIN, AND TIRE AND VEHICLE FAILURE MILEAGES WERE NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Tire","productYear":"9999","productMake":"CONTINENTAL","productModel":"UNKNOWN","size":null,"manufacturer":"Continental Tire the Americas, LLC"}]},{"odiNumber":11123053,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2017","dateComplaintFiled":"08/28/2018","vin":"55SWF4JB3HU","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF GEORGETOWN AT 512-930-6150 (LOCATED AT 7401 N INTERSTATE 35 FRONTAGE RD, GEORGETOWN, TX 78626) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11112163,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"06/23/2018","dateComplaintFiled":"07/18/2018","vin":"55SWF4KB7HU","components":"AIR BAGS,SEAT BELTS,STRUCTURE","summary":"I HIT A BEAR IN MONTANA IN MY 2017 MERCEDES C300 AT 86MPH AND DESTROYED THE FRONT OF MY CAR. THE SEATBELTS DEPLOYED AND WRENCHED US INTO OUR SEATS AND SMOKE CAME OUT OF THE FRONT AIR VENTS BUT THE AIRBAGS DID NOT GO OFF. ON THE DASH THE VEHICLES STATED THAT THE AIRBAGS IN ALL 4 ZONES IN THE CAR MALFUNCTIONED AND SERVICE IS REQUIRED. MERCEDES IS STATING THAT THE LIGHT IS FROM A SEATBELT ERROR CODE BUT THE DASH DID NOT SAY ANYTHING ABOUT SRS OR SEATBELTS. I DO NOT WANT TO PUT MY FAMILY BACK IN THE CAR AND DO NOT FEEL IT SHOULD BE REPAIRED. PLEASE SEE ATTACHED PHOTOS OF THE ERROR MESSAGES ON THE DASH. I DO NOT KNOW HOW I CAN HIT SOMETHING THAT HARD AND NOT HAVE THEM DEPLOY. MERCEDES IS DOING AN INTERNAL INVESTIGATION BUT THEY HAVE NOT GIVEN ME THE RESULTS OF THAT AND IT HAS BEEN OVER 3 WEEKS. VEHICLE WAS IN FOR A AIRBAG RECALL NOT TAKATA RELATED ON JANUARY OF 2018 AND THIS WAS SUPPOSED TO HAVE BEEN REPAIRED.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11103718,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2018","dateComplaintFiled":"06/25/2018","vin":"55SWF6EB3HU","components":"SERVICE BRAKES","summary":"THE PARKING BRAKE WON'T RELEASE SOMETIMES AFTER DOING EVERYTHING THAT THE MANUAL AND MERCEDES BENZ RECOMMENDS. I'VE BEEN STRANDED FOR OVER 30 MINUTES. I'VE PULLED THE BRAKE RELEASE FOR OVER 10 SECONDS AND PUT THE CAR IN GEAR AND TURNED IF OFF AND ON.  TWICE THE PARKING BRAKE LIGHT HAS COME ON WHEN DRIVING.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11103688,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2018","dateComplaintFiled":"06/24/2018","vin":"5J6YH2H76AL","components":"SERVICE BRAKES","summary":"AT START-UP, THE PARKING BRAKE LIGHT COMES ON AND CAN'T BE TURNED OFF. THIS HAPPENED SEVERAL TIMES. THE PARKING BRAKE LIGHT COMES ON WHILE DRIVING  ONE DAY AT START-UP THE BRAKE WOULD NOT RELEASE FOR 30 MINUTES WHILE TRYING VARIOUS METHODS RECOMMENDED BY MERCEDES BENZ SUPPORT AND THE OPERATORS MANUAL.     THE BRAKE LIGHT HAS COME ON WHEN IT STARTS UP AND THE PARKING BRAKE COULD NOT BE RELEASED PREVENTING THE CAR FROM MOVING. ALSO THE WARNING LIGHT COMES ON WHEN DRIVING. I WILL UPLOAD A PICTURE OF THIS.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11099895,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2018","dateComplaintFiled":"06/05/2018","vin":"WDDWJ6EB7HF","components":"WHEELS","summary":"TIRE FAILURE WHILE DRIVING. TREAD SEPARATED FROM SIDEWALL. MAYBE RELATED TO PIRELLI RECALL 16T018000. TIRE MANUFACTURED 05-17 AND DOT CE X2 T120 AND ECE HOMOLOGATION SYMBOL IS E4 0271937.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11091532,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/03/2018","dateComplaintFiled":"05/03/2018","vin":"55SWF4JB7HU","components":"SERVICE BRAKES","summary":"WHEN THE CAR IS NOT MOVING AND YOU ARE READY TO LEAVE THE CAR YOU PRESS THE POWER BUTTON TO TURN IT OFF, THE CAR \"SOMETIMES\" GOES INTO NEUTRAL NOT PARK AND STARTS MOVING WHEN YOU ARE GETTING READY TO EXIT THE VEHICLE, EVEN KNOWING THAT IT DOES HAVE A BUTTON FOR PARK BUTTON ON THE GEAR SHIFTER. IT SHOULD BY DEFAULT GO INTO PARK NOT NEUTRAL ALL MY OTHER CARS THAT ARE KEY LESS WHEN YOU PRESS THE BUTTON TO TURN THE CAR IT OFF GOES BY DEFAULT TO PARK REGARDLESS OF PRESSING THE PARK BUTTON ON THE VEHICLE.  I HAVE EXPRESS THIS TO MB AND THEY DON'T SEAM TO BE CONCERN ABOUT THIS, SPECIALTY WHEN WE HAVE DIFFERENT VEHICLES IN THIS HOUSEHOLD THAT ALL OF THEM GO INTO PARK.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11090429,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2018","dateComplaintFiled":"04/27/2018","vin":"WDDWK4KB0HF","components":"ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER","summary":"SINCE I BOUGHT IN FEBRUARY 2017 BRAND NEW 2017 MERCEDES BENZ C300 CONVERTIBLE IN ONE YEAR OF OWNERSHIP I HAD TO BRING MY CAR SEVERAL TIMES FOR SERVICES LIKE, THE CONVERTIBLE TOP WOULD NOT WORK, THE MIRRORS WOULD NOT FOLD, THE STEERING WHEEL WOULD NOT ADJUST, ELECTRONICAL ISSUES LIKE CONNECTING MY CELL PHONE TO THE CAR.  ( I HAD THE TOP GOT REPLACED ONLY AFTER COUPLE OF MONTHS AFTER I PURCHASED THE CAR.)  TODAY APRIL 27 2018 I COULD NOT START THE CAR IN THE MORNING TO GO TO WORK, THE DISPLAY WAS SHOWING THE KEY IS NOT DETECTED( HAD TO EXIT THE CAR COUPLE OF TIMES, WITH THE KEY AND TRY AGAIN TO START THE CAR UNTIL IT FINALLY WORKED).HAD MY TOP OPEN WHILE WAS DRIVING TO WORK AND ONCE PARKED THE TOP WOULD NOT CLOSE, AND AGAIN HAD TO EXIT THE CAR LOCK UNLOCK AN TRY AGAIN COUPLE OF TIMES BEFORE IF FINALLY CLOSED.     I DID RECEIVE A LETTER SAYING THAT THE CAR WAS DEFEFECTED, AND THAT THE AIRBAG ON THE DRIVERS SEET MAY NOT WORK, I'LL ATTACH THE LETTER ( BROUGHT FOR SERVICES) BUT IT'S SEEMS THAT THEY DIDN'T FIX THE PROBLEM.  ALSO THE TIRE PRESSURE EVERY COUPLE OF WEEKS IT'S LOW, AND THE DISPLAY WOULD SHOW SOMETIMES THAT THE SEET IS NOT FIRM OR STEADY.    I BOUGHT A BRAND NEW CAR TO FEEL SAFE AND DO NOT FEEL THAT WAY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11083593,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2017","dateComplaintFiled":"04/06/2018","vin":"WDDWJ6EB5HF","components":"AIR BAGS","summary":"VEHICLE HAS INSUFFICIENT ELECTRICAL GROUNDING THAT CAN LEAD TO AN INADVERTENT DEPLOYMENT OF THE DRIVER AIRBAG.  MERCEDES REFUSES TO INFORM ME OF A DATE THAT THE VEHICLE WILL BE REPAIRED.  I WAS SENT A LETTER FROM MERCEDES DATED NOVEMBER 2017 AND THE DEALERS AND THE MANUFACTURE WILL NOT GIVE ME A DATE.  I AM UNSURE AS I DRIVE THE AUTO THAT THE AIRBAG WILL DEPLOY CAUSING AND ACCIDENT AND INJURY TO MYSELF.  WHY CAN'T THE VEHICLE BE REPAIRED IN A TIMELY MANNER?  I AM NOW IN THE 5TH MONTH AND WONDERING IF I AM DRIVING A TIME BOMB.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11080335,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2018","dateComplaintFiled":"03/20/2018","vin":"55SWF4KB9HU","components":"VISIBILITY,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 35 MPH, THE GLASS MOON ROOF SUDDENLY EXPLODED, CAUSING GLASS TO ENTER THE CABIN OF THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF LOVELAND (4040 BYRD DR, LOVELAND, CO), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 9,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11078686,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2017","dateComplaintFiled":"03/12/2018","vin":"WDDWJ4JB8HF","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT STATED THAT THERE WERE THREE RECALLS ON THE VEHICLE REGARDING THE AIR BAGS AND ELECTRICAL SYSTEM. THE VEHICLE WAS REMEDIED FOR AN AIR BAG RECALL; HOWEVER, THE PARTS HAD NOT BEEN AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER (MERCEDES-BENZ OF WEST HOUSTON, 1025 HWY 6, HOUSTON, TX 77079, (281) 492-5800) WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FOR THE OTHER TWO RECALLS. THE MANUFACTURER WAS CONTACTED. THE NHTSA CAMPAIGN INFORMATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11074010,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2017","dateComplaintFiled":"02/21/2018","vin":"WDDWJ4KB0HF","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BUFFALO (8185 MAIN ST, WILLAMSVILLE, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11074083,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2018","dateComplaintFiled":"02/21/2018","vin":"WDDWJ4JB7HF","components":"UNKNOWN OR OTHER","summary":"MY WINDSHIELD CRACKED THE 2ND DAY I HAD THE VEHICLE. \" SEPT 2017\".  I HAVE INFORMED THE MB MECHANIC SEVERAL TIMES AND HE DID NOTHING AFTER MANY FAILED ATTEMPTS WITH MERCEDES OF EL CAJON I ASKED TO BE PLACED WITH A NEW SERVICE ADVISOR. RECIEVED MY NEW WINDSHIELD IN FEB 2018 ALREADY HAVING PROBLEMS. LITTLE CRACKS ARE STARTING TO FORM AGAIN. NOT HAPPY WITH MY PURCHASE. DEFINITLY NOT HAPPY WITH THIS DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11062422,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2017","dateComplaintFiled":"01/12/2018","vin":"55SWF4JB0HU","components":"ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF BEVERLY HILLS AT (310) 659-2980 (9250 BEVERLY BLVD, BEVERLY HILLS, CA 90210) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT  *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11055855,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2017","dateComplaintFiled":"12/21/2017","vin":"WDDWJ4KB0HF","components":"SERVICE BRAKES","summary":"11 MONTHS OLD CAR AND AROUND 3,000 MILES - CHECK BRAKE PAD WARNING WENT OFF. WILL TAKE THE CAR TO THE DEALER TO FIX THE ISSUE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11055406,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2017","dateComplaintFiled":"12/18/2017","vin":"55SWF4JB6HU","components":"STEERING","summary":"STEERING WHEEL MALFUNCTION.  CAR PARKED AT GARAGE AND WHEN I WENT TO START I GOT THE MALFUNCTION MESSAGE AND THE STEERING WHEEL WOULD NOT TURN. I CALLED MERCEDES AND THEY WILL TOW THE CAR TOMORROW.  FOR A BRAND NEW 2017 MERCEDES THIS IS UNACCEPTABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11053814,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2017","dateComplaintFiled":"12/10/2017","vin":"55SWF4JB1HU","components":"ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS","summary":"TAKATA RECALL  SEATBELT ISSUES  WARRANTY ITEMS /ELECTRICAL    NO RESPONSE FROM DEALER AFTER REPEATED EMAILS","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11048503,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2017","dateComplaintFiled":"11/26/2017","vin":"55SWF6EBXHU","components":"POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"THE CAR ENTERS LIMP MODE IN THE HIGHWAY WHERE IT LOOSES ALL THE POWER AND WARNING POPS UP AS ACTIVE BRAKE ASSIST IS INOPERATIVE, TRACTION CONTROL LIGHTS COME ON AS WELL. IF YOU MANAGE TO GLIDE THE CAR TO A STOP AND RESTART THE CAR, THE CAR STARTS TO BACK UP AS NORMAL.     TOOK THE CAR FOR SERVICE SEVERAL TIMES, INTAKE AIRFLOW SENSOR WAS REPLACED BUT THE CAR STILL HAS THE SAME ISSUE. UPON SEARCHING ONLINE, THIS IS A VERY WELL KNOWN ISSUE WITH THE NEWER MECEDES CARS WHERE THE CAR GOES INTO A SAFETY MODE WHERE THE ENGINE CUTS ALL THE POWER TURNING THE SITUATION INTO A EVEN MORE DANGEROUS SCENARIO. AS PART OF THE SAFETY MODE, IF THE CAR LOOSES ALL THE POWER, THEN THERE IS FEW THINGS THAT CAN BE DONE TO COME OUT OF IT.     THIS IS A MAJOR SAFETY CONCERN AS REPEATED OCCURENCE OF THIS PROBLEM HAS THE ABILITY TO CAUSE A SEVERE ACCIDENT.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11046962,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2017","dateComplaintFiled":"11/17/2017","vin":"WDDWJ4JB3HF","components":"TIRES","summary":"I HAVE LEASED A CAR FROM THE TORRANCE MBZ ON PACIFIC COAST HIGHWAY.  I HAVE HAD THIS CAR FOR ABOUT A YEAR AND A HALF AND I HAVE 12K MILEAGE ON THIS CAR.  LAST WEEK I NOTICED THAT MY FRONT TIRES TREADS ARE WEARING OUT AND THEY ARE BECOMING FLAT.  THEY ARE ORIGINAL TIRES.  ON 11/11/17 I TOOK IT TO THE DEALER TO ROTATE THEY SAID THEY CAN'T BECAUSE THEY 2 DIFFERENT SIZES SO THEY CANT ROTATE THEM THEY GIVE ME AN ESTIMATE OF 365.00 FOR EACH TIRES TO REPLACE.  I ASKED THE ASSOCIATE OF THE DEALER WHY IS THIS HAPPENING I ONLY HAVE 12K MILES.  I HAVE BEEN LEASING CARS SINCE 1997 AND NEVER HAD PROBLEM WITH ANYTHING JUST NORMAL SERVICE NO TIRE PROBLEM AND THE SHOCKING THING IS THAT THE CAR HAS 12K MILES. THE MANUFACTURE FOR THE TIRES IS PIRELLI AND MY TIRE BRAND NAME IS P ZERO.  I CAME HOME AND WENT TO THE PIRELLI THEY SAID IT'S NORMAL AND THEY GAVE ME A CLAIM NUMBER # [XXX] TO TAKE IT TO THE DEALER TO GIVE ME DISCOUNT. IT WAS SHOCKING TO ME WHEN THEY SAID IT'S NORMAL. I DON'T THINK SO SPECIALLY WITH THE LOW MILEAGE IF I HAD OVER 50K THEN MAYBE.  LIKE I SAID I HAVE HAD CARS BEFORE AND NEVER HAD PROBLEM WITH TIRES NOR TO CHANGE ANYTHING.  I AM A LITTLE TIGHT IN FINANCIAL 365.00 FOR EACH TIRES AND PLUS THE COSTS IT'S A LITTLE TOO MUCH FOR ME TO PAY.  I AM FLING THIS COMPLAINT HOPING THAT YOU COULD HEAR ME AND HELP ME OUT PLEASE.  THIS IS NOT FAIR SPECIALLY I AM SO DISAPPOINTED WITH THE ANSWER I GOT FROM THE PIRELLI COMPANY.      INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11045192,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2017","dateComplaintFiled":"11/10/2017","vin":"WDDGF5GB5AR","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"THE WIRES TO THE OUTSIDE LIGHT FIXTURES ARE MELTING. THE EXTERIOR LIGHT BULBS ARE MELTING INTO THE SOCKETS AND THE LIGHT ASSEMBLY MUST BE REPLACED IN THEIR ENTIRETY. THIS OCCURRED MULTIPLE TIMES ON 3 DIFFERENT LIGHT ASSEMBLIES: SPRING 2013, SPRING 2016 AND NOVEMBER 2017.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C350","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11042803,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2017","dateComplaintFiled":"11/02/2017","vin":"55SWF4JB4HU","components":"UNKNOWN OR OTHER","summary":"WINDSHIELD QUALITY DOES NOT MEET MY EXPECTATION. MY WINDSHIELD CRACKED WITHIN A COUPLE MONTHS BY A PIECE OF ROCK ON THE ROAD WHILE DRIVING ON FREEWAY.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11041430,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2017","dateComplaintFiled":"10/30/2017","vin":"WDC0J4KB8HF","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"WHILE DRIVING THE CARE, I NOTICED THE SEAT BELT LIGHT REMAINED ON DESPITE BEING BUCKLED AND THE PASSENGER AIR WAS NOT SET DESPITE MY WIFE SITTING IN THE SEAT. I FOUND THIS ODD, CONTACTED THE DEALERSHIP FOR SERVICE AND RESEARCHED IF THE CAR HAD A RECALL...THIS CAR DID HAVE A RECALL AND WAS SOLD WHILE IN ACTIVE RECALL STATUS. FEDERAL LAW EXPLICITLY PROHIBITS DEALERSHIPS FROM SELLING A NEW CAR IF A PENDING RECALL HASN'T BEEN PERFORMED. AS, A RESULT, I NO LONGER WANT THIS CAR BECAUSE THE CAR SHOULD NOT HAVE BEEN SOLD UNTIL THE RECALL WAS PREPARED. BUT, MORE SO BECAUSE THE REMEDY TO REPAIR THIS CAR IS NOT UNTIL MARCH OF 2017.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11040900,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2017","dateComplaintFiled":"10/29/2017","vin":"WDDWF4KB8HR","components":"AIR BAGS","summary":"TAKATA RECALL.   WHAT IS CONSIDERED TO BE A \"TIMELY MANNER\" FOR THE DEALER TO FIX A CAR?","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11039624,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2017","dateComplaintFiled":"10/25/2017","vin":"55SWF6EB5HU","components":"AIR BAGS","summary":"TAKATA RECALL   I RECIEVED THE NOTIFICATION FROM TAKATA AIRBAG INFLATORS AT HOME. I CALLED MY DEALER AND THEY DIDN'T AGREE THAT MY CAR HAVE A RECALL FOR AIRBAGS. I CALLED THE MERCEDES BENZ PRINCIPAL OFFICE AND THEY ALSO DENIED I HAVE PROBLMES WITH AIRBAGS. THE WEBSITE OF AIRBAGRECALL.COM SHOWED ACTIVE RECALLS WHEN  I PUT MY VIN NUMBER IT SHOWED THAT I HAVE THE PROBLEM.OCT 6 2017 RECALL NUMBER 17V627.MANUFACTURES RECALL NUMBER 2017100005. I FEEL IN RISK TO DRIVE MY CAR AND I NEED IT URGENT. PLEASE I NEED HELP.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"AMG C43","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11030383,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2017","dateComplaintFiled":"09/28/2017","vin":"WDDWJ4KB0HF","components":"SEAT BELTS","summary":"2017 MERCEDES-BENZ C300 COUPE. SEATBELT \"PRE-TENSIONER\", PART OF MERCEDES' PRE-SAFE FEATURE THAT TIGHTENS THE SEATBELT TO REMOVE SLACK WHEN YOU CLICK THE SEATBELT IN, DOESN'T ALWAYS WORK.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11022984,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2016","dateComplaintFiled":"09/13/2017","vin":"55SWF4JB4HU","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH THE PUSH TO START FEATURE. WHEN THE VEHICLE WAS STARTED, IT VIBRATED ABNORMALLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO HENDRICK MOTORS OF CHARLOTTE-MERCEDES BENZ (5201 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212, (704) 909-6941). THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11019384,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2017","dateComplaintFiled":"08/24/2017","vin":"55SWF4JB3HU","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH KEYES EUROPEAN (5400 VAN NUYS BLVD, VAN NUYS, CA 91401) WHO STATED THAT THEY HAD NO INFORMATION AND THAT THE CONTACT SHOULD CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THERE WAS NO TIME ESTIMATE REGARDING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11013919,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2017","dateComplaintFiled":"08/09/2017","vin":"WDDWK4KBXHF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 174V114000 (ELECTRICAL SYSTEM, ENGINE, AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SAN ANTONIO (9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216 (210) 920-3235) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11010367,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2017","dateComplaintFiled":"07/24/2017","vin":"WDDWK4JB2HF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11003589,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2016","dateComplaintFiled":"07/07/2017","vin":"WDDZF4JB0HA","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MERCEDES-BENZ OF CORAL GABLES DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10992424,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2017","dateComplaintFiled":"05/31/2017","vin":"WDDWJ4JB3HF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF EL CAJON LOCATED AT 875 EL CAJON BLVD, EL CAJON, CA 92020; (619) 365-9439) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL OCTOBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10981577,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2017","dateComplaintFiled":"05/01/2017","vin":"WDDWF4KB5HR","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10980130,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/27/2016","dateComplaintFiled":"04/24/2017","vin":"55SWF6EB5GU","components":"WHEELS","summary":"5 MONTHS AFTER RECIEVEING THE CAR I WAS ON THE HIGHWAY AND MY FRONT PASSANGER SIDE TIRE AIR PRESUURE INDICATOR WENT OFF. I PULLED OFF THE HIGHWAY AND  PUT A \"FIX A FLAT\" IN THE TIRE THINKING I RAN OVER A NAIL.  THE TIRE WENT LOW AGAIN SO I DROVE TO THE LOCAL MERCEDES BENZ DEALERSHIP WHERE THEY MOUNTED THE CAR AND SHOWED ME THE \"FIX A FLAT\" GEL COMING OUT OF THE SIDE OF THE UNDAMAGED TIRE INDICATING A CRACKED WHEEL. THEY REMOVED THE TIRE AND INFACT I HAD A CRACKED WHEEL. 4 MONTHS LATER MY FRONT DRIVERS SIDE AIR PRESSURE INDICATOR WENT OFF WHERE THE MERDCEDES DEALERSHIP CONFIRMED MY SECOND CRACKED WHEEL IN LESS THAN A YEARS TIME!","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C450","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10978794,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2017","dateComplaintFiled":"04/17/2017","vin":"55SWF4KB6HU","components":"UNKNOWN OR OTHER,ENGINE","summary":"\"TAKATA RECALL\" I HAD MY 2017 MERCEDES BENZ C300 FIR ONLY A FEW MONTHS AND I HAVE  EXPERIENCE 4 ENCOUNTERS AS TO WHERE MY VEHICLE WOULDNT START BACK UP WHILE SITTING   INSIDE OF MY VEHICLE FOR AT LEAST 2 TO 3 MINS ITS LIKE BEING LOCKED INSIDE OF MY OWN  CAR EVERYTHING COMPLETELY SHUTS DOWN THE ENGINE NOR PUSH START WOULDNT WORK MY   CAR IS ALWAYS PARKED FOR SMALL PERIODS OF TIME WGEN THIS INCIDENT TOOK PLACE I TOOK   IT OVER TO THE MERCEDES-BENZ DEALER AND I WAS TOLD MY CAR IS NEW AND IT DOES THAT TIME TO TIME","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10949803,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2017","dateComplaintFiled":"02/06/2017","vin":"WDDWJ4JB7HF","components":"ELECTRICAL SYSTEM","summary":"VEHICLE HORN WILL NOT FUNCTION WHEN IGNITION SWITCH IS IN OFF POSITION.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10934527,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2016","dateComplaintFiled":"12/11/2016","vin":"55WF4JB1HU1","components":"UNKNOWN OR OTHER","summary":"SUNROOF EXPLOSION TOOK PLACE IN TRANSIT TO DELIVERY TO MY HOME IN CENTERVILLE, OHIO  FROM HOUSTON, TEXAS.  IT WAS STATIONARY  INSIDE OF ENCLOSED TRANSIT VEHICLE.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]}]}