{"count":138,"message":"Results returned successfully","results":[{"odiNumber":11747561,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2026","dateComplaintFiled":"06/30/2026","vin":"WDC0G4JB6GF","components":"UNKNOWN OR OTHER","summary":"Was driving down the highway a the panel between the windshield and panoramic sunroof detached a flew off. Other models are included in this same recall but my make and model are not","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11735596,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2026","dateComplaintFiled":"05/04/2026","vin":"WDC0G4KB5GF","components":"STEERING","summary":"The steering tilt motor is stripped and will not move up or down and is stuck in the full \"UP\" position.  Unable to adjust for the driving position.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11696259,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2025","dateComplaintFiled":"10/29/2025","vin":"WDC0G4JB5GF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"SUNROOF will not closed , refuse to close on my car","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11694113,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2025","dateComplaintFiled":"10/17/2025","vin":"WDC0G4JBXGF","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2016 Mercedes-Benz GLC300. The contact stated that while receiving routine maintenance, the mechanic noticed a fuel odor coming from the vehicle. The mechanic determined that the fuel injectors had failed and that the fuel rail needed to be replaced. The mechanic provided the contact with information related to NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline); for the fuel rails and fuel injectors. The mechanic referred the contact to the dealer for assistance. The dealer was informed of the failure and confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 60,814.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11688647,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2025","dateComplaintFiled":"09/20/2025","vin":"WDC0G4JB5GF","components":"FUEL/PROPULSION SYSTEM","summary":"Mercedes-Benz USA (MBUSA) To whom It May Concern, Complaint through your dealer, regional MB and state AG. Going through MBUSA is a waste of time. You would be better off going to Sears and buying a shiny new hammer and banging your head every hour on the hour. A little over a year ago, I Purchase a previously owned 2016 GLC300 from a local DGDG dealership in San Jose CA. for the past few month, I started experiencing a heavy fuel odor generated from the fuel rail and fuel injectors. I initiated a leak detection to verify the above-mentioned defect. I became aware the Mercedes Benz has a major issue with the fuel rail and fuel injectors that caused a safety & emission recall campaign 2022030003 that is launched to replace the fuel rail and fuel injectors on 139 Model Year 2016-2020 that included my car GLC-class vehicle. To my surprise my car VIN number was not listed and flagged in this campaign.  According to the campaign issue, a leak may develop between the fuel line and the fuel injectors due to trapped debris from the production process, which could affect the safety and emissions of the vehicle. according to the documents of the campaign, trapped debris might damage the seal between the fuel rail and fuel injectors, which over the life of the vehicle, might result in a fuel leak into the engine compartment.  I informed Mercedes Bens that my vehicle fuel rail line and fuel injectors have shown to have a safety manufacture failure. Leaking fuel from this area might contact hot parts of the engine and therefore the risk of fire cannot be ruled out. It seems that the fuel pressure deviation has exceeded the thresholds because the fuel odor is perceptible to me. I had an appointment with Mercedes Benz of Stevens Creek, and they established that my vehicle VIN number was not affected by the recall even though the defects exist on my vehicle. I reached out to Mercedes Benz USA, LLC and filed case # [XXX] but they elected not to take responsibility to repair my ca  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11659257,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2025","dateComplaintFiled":"05/06/2025","vin":"WDC0G4JB5GF","components":"ENGINE AND ENGINE COOLING","summary":"Fuel Rail and fuel injectors Leak contacted Mercedes cooperate to investigate why my car. VIN did not list according to campaign no 2022030003 to replace the fuel Ra and fuel injectors and a Ssfety & Emissios recall campaign that covers 139 Model year 2016-2030 that include my vehicle CLC-Class. My car is experiencing fuel injectors defects but my VIN number was not flagged","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Vehicle","productYear":"9999","productMake":"TBD_Test","productModel":"TBD_Test","manufacturer":"ODI Demo Co"}]},{"odiNumber":11635618,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2024","dateComplaintFiled":"01/13/2025","vin":"WDC0G4JB5GF","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"The contact owns a 2016 Mercedes-Benz GLC300. The contact stated while driving at an undisclosed speed, the check engine warning illuminated. The contact stated that the vehicle was taken to the Emissions Center, and the vehicle failed the Emissions test. The vehicle was taken to the dealer to be diagnosed. The dealer retrieved DTC: P052E (PCM has detected an inappropriate degree of pressure from the crankcase pressure sensor). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11617878,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2023","dateComplaintFiled":"10/03/2024","vin":"WDC0G4JB3GF","components":"ENGINE","summary":"The contact owns a 2016 Mercedes-Benz GLC300. The contact stated that while driving 45-50 MPH, the engine experienced rough idling and the vehicle was shaking violently. Several unknown warning lights were illuminated. The contact pulled over and turned off the vehicle. The vehicle was towed to an independent mechanic, who determined that cylinder #1 had a cracked piston and the engine needed to be replaced. The vehicle was then towed to another independent mechanic, who also determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11614600,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2024","dateComplaintFiled":"09/14/2024","vin":"WDC0G4JB3GF","components":"ENGINE","summary":"PVC valve indicator engine light keeps appearing after being replaced twice","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11614470,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2024","dateComplaintFiled":"09/13/2024","vin":"WDC0G4KB2GF","components":"ENGINE","summary":"Check engine light on-pvc failure. Code PO52E-71as determined by reliable repair shop. Recommended to have vehicle repaired by dealer. Shop advised part is vital to emissions system.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11606449,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/05/2024","vin":"WDC0G4KB9GF","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2016 Mercedes-Benz GLC300. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the crank case ventilation sensor was faulty and needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 70,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11606306,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2022","dateComplaintFiled":"08/03/2024","vin":"WDC0G4KB2GF","components":"ENGINE","summary":"When driving the car, the engine began to violently shake and fail. The engine ended up having a piston failure due to a small wrist pin and needed the entire engine block replaced. I was lucky that I was not on the freeway or in a more dangerous spot when the engine failed while driving.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11591965,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2024","dateComplaintFiled":"06/02/2024","vin":"WDC0G4KB3GF","components":"UNKNOWN OR OTHER,ENGINE","summary":"Diagnose: code P05271 - Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has a malfunction. Mercedes Benz extended warranty to 15 yr / 150k miles for intake assemble which resolve this issue. Like to acquire a confirmation letter from Benz to cover the repair by the Benz dealer","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11587031,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2023","dateComplaintFiled":"05/05/2024","vin":"WDC0G4JB1GF","components":"UNKNOWN OR OTHER","summary":"Sunroof.  The sunroof is not opening properly. It sounds Ike the window is going to come off of its track. Making a loud noise.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11586617,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"05/02/2024","vin":"WDC0G4KB0GF","components":"UNKNOWN OR OTHER","summary":"A notice was issued for a common issue with many Mercedes Benz models. https://static.nhtsa.gov/odi/tsbs/2023/MC-10243565-0001.pdf  A notice was issued for a common issue with many Mercedes Benz models. [XXX]   While the problem is well known, all dealers are reporting the part is in back order without any visibility on when it would be available. This is forcing drivers, including myself to continue to drive the car and potentially creating a big damage to the car.  I took the car to Mercedes-Benz of New Rochelle in NY state. I called multiple dealerships in the tri-state are and they all mentioned that the issue was well known without any ETA. Also with a check engine light the car can't pass safety/emission inspection and is not sellable. I bought a new car, can't sell this car and have 0 visibility on when I can get it fixed to sell it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11557612,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2023","dateComplaintFiled":"11/30/2023","vin":"WDC0G4KB2GF","components":"UNKNOWN OR OTHER","summary":"See attached document for complaint","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11556614,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2022","dateComplaintFiled":"11/24/2023","vin":"WDC0G4JB5GF","components":"UNKNOWN OR OTHER","summary":"I own a 2016 Mercedes Benz GLC 300 and I\u2019ve noticed that a strong gas smell when I start the car during cold weather.  You notice the smell outside and inside the cabin as well as it comes in through the vents.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11554552,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"11/10/2023","vin":"WDC0G4KB4GF","components":"UNKNOWN OR OTHER,VISIBILITY","summary":"According to NHSTA ID 21V197000 bulletin, my 2016 GLC 300 qualifies for recall related to sunroof safety matter. My sunroof is loose and dealer said since your organization didn\u2019t include my VIN for this recall, they will not address it. Can you please add my VIN. I\u2019m experiencing exactly as described in your recall bulletin. Thank you!","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11553798,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"11/06/2023","vin":"WDC0G4JB8GF","components":"ENGINE","summary":"The P052E error has popped up which requires the replacement of the PVC assembly. This is a known issue with these engines and causes the engine to run erratically. Mercedes knows that the issue is common. Please investigate and issue a recall if applicable.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11551478,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2023","dateComplaintFiled":"10/23/2023","vin":"WDC0G4KB3GF","components":"FUEL/PROPULSION SYSTEM","summary":"I have noticed extreme gas odors in the cabin of my car, the gas odor is so horrific that even when I exit the car either outside or in my garage the odor remains. My car is housed in my garage and I'm very concerned regarding these fumes which fills up my garage because my home is attached.  I researched on a web site that there has been complaints and consequently a recall ( 21V961000) ON 12-12-2021 FOR GLC 300,2016, But my vehicle did not receive a recall notice. I am concerned regarding possible fire or illness related to fumes being inhaled.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11542278,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2023","dateComplaintFiled":"09/02/2023","vin":"WDC0G4JB2GF","components":"STEERING","summary":"I am writing to express my deep concern and seek assistance regarding a potentially serious safety issue that I have experienced with my vehicle. I believe that my experience poses a significant risk to both my safety and that of other road users.  In June, I encountered a distressing incident when my vehicle's steering wheel locked unexpectedly, leading to a hydroplaning incident that caused my vehicle to veer off the road. Fortunately, there were no injuries, but the situation was undeniably dangerous and alarming. My vehicle displayed a \"steering wheel malfunction\" message on the screen at the time of the incident.  Following this event, I immediately contacted Mercedes Benz to report the issue and seek resolution. Subsequently, on August 1st, my vehicle was taken to a local Mercedes dealership as part of their investigation into the matter. On August 4th, I received a call from the dealership informing me that the inspection had been completed. However, they stated that they were unable to discuss the inspection findings with me directly, emphasizing that any communication regarding the investigation should come from Mercedes Benz USA.  Despite my numerous attempts to communicate with Mercedes Benz USA through phone calls and emails, seeking information on the inspection findings and requesting a copy of the inspection report, there was no response or communication from the company. This lack of response and communication from Mercedes Benz left me deeply unsettled.  However, I wish to update you that on August 31st, Mercedes Benz USA finally responded to my inquiries. While I appreciate their belated response, the substantial delay in communication further exacerbated my concerns about the safety of my vehicle and the responsibility of the manufacturer.  Given the gravity of the incident and the potential risks associated with a steering wheel malfunction, I believe it is imperative that this matter is taken seriously and addressed promptly.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11541304,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2023","dateComplaintFiled":"08/28/2023","vin":"WDC0G4JB7GF","components":"ENGINE","summary":"I lost power on while driving at speed and almost got rear-ended before pulling over. I had to tow the car to a mechanic. After diagnosis it turned out the pistons are cracked and had to be replaced as well as the rod bearings. The pistons have a very abnormal burn pattern and rod bearing wear per my mechanic. This is a beautiful car and I take above average care of it.   No car sold in the US should have pistons crack at such a short amount of miles.  I believe Mercedes Benz should be held liable for their engineering error.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11520208,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2019","dateComplaintFiled":"05/03/2023","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2016 Mercedes-Benz GLC300. The contact stated that the check engine warning light was illuminated. The vehicle was taken to dealer, where it was diagnosed that the crankcase ventilation system needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, where the diagnostic result was confirmed. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 30,000. The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11513201,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2023","dateComplaintFiled":"03/22/2023","vin":"WDC0G4KB1GF","components":"UNKNOWN OR OTHER","summary":"While driving my car, I tried to open the Panamatic sun roof to get air. As I pushed the button to open the sun roof, it opened a crack on the the driver side and the other side of the sun roof stayed closed. At this point I heard a crashing assembly noise and the whole sun roof got stuck uneven and crooked. Driving on highway, I was shocked and felt in danger getting to an automobile accident and getting hit by other cars or any loose parts hitting them. Getting myself together, I pulled over and got out of the highway. I parked and tried to understand what happened. I tried to close the partially opened on one side glass roof with no avail. It was totally stuck. I parked my car and went home. A day after the incident, I had the car towed to an authorized repair shop for investigation and repair. It took two days to repair and replace all of the roof railing assemblies. A copy of the invoice is enclosed. It was a very dangerous and traumatic experience for me and I truly felt in this incident, I could have hurt other people or got myself in a bad accident.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11512870,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/20/2023","dateComplaintFiled":"03/20/2023","vin":"WDC0G4KB1GF","components":"FUEL/PROPULSION SYSTEM","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request?  Crank case vent valve malfunctioned 2 years ago and was replaced.  Now it is failing again.  Reports online from other owners show this part failing about every 2 years / 20k miles.  This is not a wear item.  Yes it is in my car  How was your safety or the safety of others put at risk? It is part of the fuel system so it can potentially damage the car  Has the problem been reproduced or confirmed by a dealer or independent service center? Yes  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected by the dealer  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There is a check engine light that appears right at failure, not before.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11510134,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2022","dateComplaintFiled":"03/04/2023","vin":"WDC0G4KB2GF","components":"ENGINE","summary":"2016 GLC300 - Fault code P052E71 positive crankcase ventilation regulatory valve displayed on console.  I reset code and it came up again in a few days.  Plaza Mercedes in St.Louis stated this is a common failure that requires digging deep into the engine.  I had valve replaced 15SEP22 costing $1614.36.  Invoice is attached.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11504582,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2023","dateComplaintFiled":"01/30/2023","vin":"WDC0G4KB7GF","components":"SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"Raw fuel smell when vehicle is at idle. Breaks are very loud at low temperatures. Very squeaky like metal on metal yet the brakes are like new from Mercedes dealership.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11502120,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"01/17/2023","vin":"WDC0G4KB4GF","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2016 Mercedes-Benz GLC300. The contact stated while driving at various speeds, there was an abnormal fuel odor inside the vehicle. The dealer was notified of the failure and acknowledged that the failure was a known issue with similar-model vehicles. The contact was informed that the fuel line needed to be replaced; however, the dealer could not schedule an immediate appointment. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.  The contact stated that the fuel line was replaced under the vehicle's extended warranty.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11501512,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2023","dateComplaintFiled":"01/12/2023","vin":"WDC0G4KB5GF","components":"STEERING","summary":"Steering wheel keeps locking up, won\u2019t go up and down. And sometime the steering will just come crashing down on my lap while I\u2019m driving. Did some research and was told by Mercedes dealership that this is a common issue happening with most of their cars.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11499654,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2022","dateComplaintFiled":"12/31/2022","vin":"WDC0G4KB7GF","components":"POWER TRAIN","summary":"P052e positive crankcase ventilation regularly valve","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11499425,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2022","dateComplaintFiled":"12/29/2022","vin":"WDC0G4KB3GF","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Check Engine light P052E came on while driving.  No collision, normal conditions other than first very cold night of the season.  Looked it up and seems to be a common issue with this model.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11496937,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2022","dateComplaintFiled":"12/11/2022","vin":"Wdc0g4kb4gf","components":"ENGINE","summary":"Got the MIL obd2 error code P052E - Positive Crankcase Ventilation Regulator Valve Performance. After some research this seems to be a common issue for this vehicle and other similar Mercedes Benz vehicles with the same engine. It is something that it is extremely expensive to fix (2000) and very labor intensive. I believe that Mercedes Benz should recall these vehicles and replace the Intake line due to its constant failure on many vehicles including mine.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11492457,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2022","dateComplaintFiled":"11/06/2022","vin":"WDC0G4KB2GF","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Crankcase ventilation valve  issues","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11490420,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2022","dateComplaintFiled":"10/22/2022","vin":"WDC0G4KBXGF","components":"STEERING,UNKNOWN OR OTHER","summary":"Driving down the expressway at 4 AM when the car had a message and read saying do not change gears alert. I hardly got over to the emergency lane when all systems did not work. The axle , differential and oil pan broke. Had to be towed after waiting 2 1/2 hours for a tow.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11489192,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"10/13/2022","vin":"WDC0G4JB7GF","components":"ENGINE","summary":"Got the MIL obd2 error code P052E -  Positive Crankcase Ventilation Regulator Valve Performance.  After some research this seems to be a common issue for this vehicle and other similar Mercedes Benz vehicles with the same engine.  It is something that it is extremely expensive to fix (+$1500) and very labor intensive.  I believe that Mercedes Benz should recall these vehicles and replace the Intake line due to its constant failure on many vehicles including mine.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11488436,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2022","dateComplaintFiled":"10/07/2022","vin":"WDC0G4KB2GF","components":"ENGINE","summary":"During normal highway driving, the check engine light energized in the display. At the same time, engine power was lost, and the vehicle could no longer accelerate. The Mercedes Benz dealership was less than a mile away, so I went directly there at a slow speed without damaging the engine. Upon inspection, the dealership found that the engine wiring harness was completely engine oil soaked and the oil drained down into the engine control unit (computer), causing loss of one of two turbochargers and loss of engine control and power. It is suspected that the oil originated from one or multiple of the camshaft sensors that are connected to the engine wiring harness. The engine oil traveled through the wiring harness and then completely soaked to engine control unit, which malfunctioned. If this happened while overtaking another vehicle or trying to avoid another, then I would have had a serious accident. I had insufficient engine power to avoid other cars and luckily was in the far-right lane to be able to exit the highway without an accident or damaging my engine due to the higher-than-normal rpms. The vehicle is currently at the dealership and requires a new engine wiring harness which may require removal of the engine to access and replace, a new engine control unit due to being engine oil soaked, and possibly a new turbocharger. This repair could cost well over $10,000 for parts and labor. The vehicle just had its annual maintenance service in September and no oil leak from the engine wiring harness was noted by technicians during the maintenance. The dealership continues to search and localize exactly where the oil originated but believes that either one or multiple camshaft sensors is the cause. The dealership does not know how long it will take to repair the vehicle due to the parts needed and the extent of labor that is required.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11486871,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2021","dateComplaintFiled":"09/28/2022","vin":"WDC0G4KB0GF","components":"POWER TRAIN,ENGINE","summary":"Piston 1 cracked while driving on the highway. My sibling was driving on the highway when the engine suddenly started misfiring and losing power because it lost compression on the piston that cracked. I was lucky enough that I have mechanic experience to replace all the damaged components myself and paid out of pocket. I was super fortunate that the cylinder walls did not get damaged when this happened thus not needing an entire engine replacement which would cost around $10,000 from mercedes. I had to go pick up a trailer from UHaul and go pick up the vehicle from where it broke down. Thinking about this from the perspective of a person who does not have access to rent a trailer, a vehicle to pull said trailer with, or the mechanic experience to fix the vehicle themselves, the cost to get this issue resolved would be much much more than it cost me.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11484863,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2022","dateComplaintFiled":"09/16/2022","vin":"WDC0G4JB4GF","components":"FUEL/PROPULSION SYSTEM","summary":"The vehicle needs a new PCV Valve / hose, as well as a new turbo charger","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11483340,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2022","dateComplaintFiled":"09/07/2022","vin":"WDC0G4JB9GF","components":"TIRES","summary":"On September 7, 2021, I had purchased four new Pirelli Scorpion Verde AS 235/55 R19 SL tires for my 2016 Mercedes-Benz GLC 300, from Discount Tires with warranties on each tire. On September 2, 2022, I taken my vehicle for a routine maintenance at my local Mercedes- Benz dealership and for my annual inspection. I was informed by the dealership that my two back tires were almost bald. In disbelief I inform the tech that I will be taking my vehicle back to Discount Tire since I had just purchased tires less than a year age. On September 6, 2022, I scheduled with Discount Tire and explained with my receipt that I had just purchased these tire less than a year ago. Once a representative from Discount Tire inspected my tires they agreed with the dealership that the two back tires were bad, and I haven't driven over ten thousand miles. So I had inquired about the factory warranty and was informed that there was no mileage for these tires, and they would only give me sixteen percent off for the purchase of new tires. Why would a company like Pirelli sell racing tires to companies which provide consumers that drive daily a race tire. This is certainly deceptive sales practices by both Pirelli and Discount Tire, not fully disclosing this information to the consumer. If an inspection wasn't warranted for the state I reside in I wouldn't of known. This matter needs to be addressed to the Pirelli Company, due consumer safety.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Tire","productYear":"9999","productMake":"PIRELLI","productModel":"SCORPION","size":"235/55 R19","manufacturer":"Pirelli Tire, LLC"}]},{"odiNumber":11480844,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2022","dateComplaintFiled":"08/23/2022","vin":"WDC0G4KBXGF","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"While driving on the NYS Thruway last week, when I accelerated to pass another car, my engine bucked and kicked followed by the \"check engine\" light coming on.In very heavy traffic, I was able to pull to the shoulder. I called my service garage and they suggested I not drive the car for safety reasons. When the tow truck arrived, I briefly started the car with the same bucking and kicking from the engine. The car was taken to my regular garage where the \"check engine\" codes showed issues with the fuel injector and fuel injection system. I was told there is an existing RECALL CAMPAIGN  # 2022030003 for the same year, make and model as mine but, my VIN is not part of that RECALL. I would like your help as I do not believe Mercedes-Benz is being fair or equitable in this RECALL. ThankYou","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11476611,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2022","dateComplaintFiled":"07/29/2022","vin":"WDC0G4KB8GF","components":"FUEL/PROPULSION SYSTEM","summary":"Engine light came on, test showed P052E error. Crankcase valve needs to be replaced. 60,110 miles. Well maintained, oil changes and services always performed. Properly maintained.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11469978,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2022","dateComplaintFiled":"06/19/2022","vin":"WDC0G4JBXGF","components":"ENGINE","summary":"1)-The crankcase ventilation valve needs to be replaced. This seems to be common problem with these cars. 2)-No safety issues. 3)-Yes many failures as per the internet reports. 4)-Yes- Mercedes 5)-Unknown","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11469757,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2022","dateComplaintFiled":"06/17/2022","vin":"WDC0G4KB2GF","components":"ENGINE","summary":"While operating the vehicle at highway speed, the Check Engine Light illuminated on the vehicle dashboard and remained constant. The associated malfunction code(s) displayed were P052E71 (actuator blocked) as well as P06DA00 (electrical-open circuit). The vehicle is available for inspection upon request. The vehicle emitted pungent odor and fumes into the cabin and demonstrated sudden decreased acceleration and rough idling. The problem has yet to be inspected by the manufacturer as it is not sure whether it is safe to operate. No other warning lamps illuminated prior to the failure. Unsure if cold start failure is a symptom associated with current issue or if an electrical problem related to prior recall.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11469662,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2022","dateComplaintFiled":"06/16/2022","vin":"WDC0G4KB0GF","components":"UNKNOWN OR OTHER","summary":"Faulty crankcase vent valve causing oil to leak into electrical lines of engine with car at 42,000 miles. This was confirmed by dealer. Multiple other Mercedes Benz car owners have had this issue with the crankcase vent valve with simple internet search. Fortunately, the car was taken to dealer before any event occurred but this a safety issue.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11466465,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2022","dateComplaintFiled":"05/27/2022","vin":"WDC0G4JB1GF","components":"POWER TRAIN","summary":"I was unable to put the car in the drive after pulling out parking spaces or any other instance where the car needed to move. When attempting to put in drive, the car would revert to neutral and drift. Leaving me stuck in the middle of the road or parking lots. Check engine light came on briefly after the car wouldn't go in to drive but disappeared. Took it in to dealer immediately and they indicated that the transmission valve body control unit had failed and needed to be replaced. The car has less than 60k miles.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11463663,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2022","dateComplaintFiled":"05/06/2022","vin":"Wdc0g4jb9gf","components":"UNKNOWN OR OTHER","summary":"Crank case vent valve went out. Then turbo went out after that. Car smells of gasoline inside cabin.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11461583,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2022","dateComplaintFiled":"04/21/2022","vin":"WDC0G4KBXGF","components":"UNKNOWN OR OTHER","summary":"check engine light comes one and give code: P052E - Positive Crankcase Ventilation Regulator Valve  This is a faulty part that commonly breaks down in all Mercedes GLC 300 and C class. It's part of the emissions system and should be covered under the federal warranty. However, Mercedes won't cover it and charges $3000 for the repair. This is unsafe and unfair practice as they're selling vehicles that they know will break down eventually and could cause harm to their \"customers\".","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11461437,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2022","dateComplaintFiled":"04/20/2022","vin":"WDC0G4KBXGF","components":"UNKNOWN OR OTHER","summary":"At ~40,000 miles my check engine light came on. I took it into the shop for a diagnostic and they informed me that I need to replace the Positive Crankcase ventilation valve/Air Intake Hose. They told me that this is a common issue with this make of Mercedes and that they have done about 4 in just the past few months. Furthermore, they told me that this issue has been fixed on newer models of the same vehicle. This seems like the responsibility of Mercedes to fix this known issue with their car via a recall.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11458836,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2022","dateComplaintFiled":"03/29/2022","vin":"WDC0G4KB9GF","components":"ENGINE","summary":"Got a Check Engine Light at 32,400 miles and the code said it was the Positive Crankcase Ventilation Regulatory Valve.  It was under warranty, the job requires over 6 hours of labor, and it's due to a intake breather valve getting gummed up with oil/oil vapors/condensation.  Well, the check engine light came on again at 58,000 miles and 3 years later.  Now not under warranty, the dealer quoted 6 hours and $1435 to do the same repair that was done before.  The part is EXTREMELY difficult to get to in order to change, and requires the removal of many engine components, including one of the engine mounts.  It seems like this is one of the most common repairs for this series of car.  It's been so troublesome, that Mercedes has redesigned the part.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11458288,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2022","dateComplaintFiled":"03/25/2022","vin":"WDC0G4JB4GF","components":"SEAT BELTS,ENGINE","summary":"The vehicle engine amber light on, everything else looks like normally. Bring the vehicle to Mercedes dealership to diagnose and fix. After dealership fix, we find out this vehicle maximum speed is 61 during driving on the freeway and it cannot speed over 61. Also, the engine amber light is on again and seatbelt is not working well. We have safety concerns when driving this vehicle on the freeway. Thanks.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11455565,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2021","dateComplaintFiled":"03/07/2022","vin":"Wdc0g4kb2gf","components":"SERVICE BRAKES","summary":"Continuous problem with brakes squealing very loud. Have had brake pads replaced and taken to dealership multiple times to no resolution. It is a huge problem with how loud it is not to mention unsafe and making me feel uneasy about them giving out at any time. This is ongoing from several years ago","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11453712,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/22/2021","dateComplaintFiled":"02/23/2022","vin":"WDC0G4JB2GF","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2016 Mercedes-Benz GLC300W. The contact stated while driving at 65 mph the vehicle went through a sudden acceleration and then slowed down to about 65 mph. The contact stated no warning lights were illuminated. The contact got off the highway and proceeded to her destination. The contact said she smelled the odor of gasoline while the vehicle was parked. The contact was driving in a parking lot at approximately 5 mph when she lost power to her brakes and the vehicle had another occurrence of sudden acceleration. The vehicle jumped the curb and began to climb up an incline while the contact was attempting to brake. The contact hit a hedge with the vehicle sustaining some front-end scratches. The contact said she suffered some neck pain from the accident but did not seek medical attention. The police were contacted and a report was filed. The vehicle was towed back to the contact's home. The contact called the local dealer where it was towed, the dealer did not diagnose the vehicle. The contact said she also was smelling gasoline from her vehicle at the dealer. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11433450,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/17/2021","dateComplaintFiled":"09/18/2021","vin":"WDC0G4KB0GF","components":"FUEL/PROPULSION SYSTEM","summary":"My MB GLC 300 has run out of gas three times.  The first two times the car showed it still had 40 miles before fill up and the gas warning light never came on.  I took the car in for repair to see if the Fuel level sending unit had stopped working or the float was stuck.  The date was March 2020 and at that time the car was under warranty.  I was told to make sure I filled up the tank when the fuel indicator  reached 100 miles.    I was told by the dealer there was nothing wrong and the service department had run a diagnostic.  I had never been told that I needed to fill up when a car gauge read 100 miles.  Thirty or forty maybe but 100 seemed odd. Two weeks ago I had the gas leak repaired which was the result of the class action law suit.    Yesterday I again ran out of gas again.   The gas gauge showed 3 bars and 100 miles before next fill up.  No gas low warning light came on.  I was able to get a friend to  bring a gallon of gas so I could drive somewhere to fill up.  After I filled the gas tank the  gas gauge completely stopped working.  The miles to fill up is zero.  I have tried resetting the ODM and have checked all the fuses related to the gas tank. This could have been a dangerous situation.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11421354,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2020","dateComplaintFiled":"06/18/2021","vin":"WDC0G4JB4GF","components":"SUSPENSION,SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"Often after starting the car, inside the car there is a gas smell that we have to closed the vents as it becomes unhealthy until the smell goes away, it last up to 10 minutes. I have taking the car to my mechanic who specializes on Mercedes and could not find any leaks and/or anything wrong.  My other issue is that during the raining season when I put my foot on the breaks it makes this loud sound like an airplane landing that I have to release and press and release and press so the car will slow down. My mechanic have done multiple inspections and finds nothing wrong.  My third issue is the suspension, driving on freeways at speeds over 55 mph I feel a lot of shaking between front wheels and I can feel every single bump. Again, my mechanic has found nothing wrong that even checked for recalls and has told me that there are no recalls for this vehicle. Obviously there has to be a recall issue and the one more concerning is the gas smell inside the car at start up.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11416399,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2021","dateComplaintFiled":"05/13/2021","vin":"WDC0G4JB7GF","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"MY CARS FRONT STATIONARY SUNROOF PANEL CAME OFF COMPLETELY WHILE DRIVING ON THE HIGHWAY. I HAVE CALLED MERCEDES BENZ RECALL DEPARTMENT AND I HAVE GONE TO THE DEALERSHIP AND THE REPAIRS ARE NOT VARIABLE AT THE MOMENT DUE TO THE RECALL BEING PENDING STILL. MY CAR IS GETTING WET DUE TO THE TROPICAL RAIN IN FLORIDA.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11416454,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2021","dateComplaintFiled":"05/13/2021","vin":"WDC0G4JB5GF","components":"ENGINE","summary":"AT 40,000 MILES, ONE OF THE WRIST PINS SNAPPED AND THE PISTON BROKE OFF. THIS CAUSED COMPLETE ENGINE FAILURE AND THE WHOLE ENGINE NEEDS TO BE REPLACED. THIS IS THE SAME PROBLEM THAT CAUSED A RECALL WITH THE 2015 MODEL. THE DEALERSHIP IS MAKING ME PAY FOR THE LABOR, BUT MERCEDES DONATED THE ENGINE (PROBABLY BECAUSE THEY KNOW IT'S THEIR FAULT). SO I'M WONDERING IF THERE SHOULD BE A RECALL ON THIS MODEL AS WELL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11400287,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2021","dateComplaintFiled":"03/11/2021","vin":"WDC0G4JB6GF","components":"UNKNOWN OR OTHER","summary":"I WAS ON MY WAY TO JURY DUTY WHEN THE SENSOR WHICH REGULATES ACCELERATION WENT OUT. THIS NEARLY PREVENTED THE SAFE DRIVING, SPEED CONTROL AND ACCELERATION OF THE VEHICLE.  I WAS TRYING TO ENTER THE FREEWAY ON ONE OF THE BUSIEST FREEWAYS IN THE AREA OF PEARLAND,  TX.  I WAS SO FRANTIC, I BEGAN TO  CRY AND PRAYED TO REACH THE EXIT NEAREST MY HOME AND IMMEDIATELY PULLED INTO THE GOODYEAR AUTO CENTER.  I PAID FOR THE REPAIR OUT- OF-POCKET BECAUSE I HAD NO CHOICE. THE VEHICLE WAS UNSAFE TO DRIVE, THE NEAREST MB DEALERSHIP IS APPROXIMATELY 20 MILES AWAY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11388519,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2021","dateComplaintFiled":"01/17/2021","vin":"WDC0G4KB8GF","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL SMELL ENTERING CABIN AFTER START UP, FUEL LINE ON DRIVERS SIDE NEAR STEERING COLUMN LEAKING, GOOGLED PROBLEM AND SEEMS TO BE COMMON OCCURRENCE WITH GLC300, AND MERCEDES C CLASS BUT NO RECALL, THIS IS THE SAME PROBLEM AS THE MERCEDES METRIS HAS BUT THERE WAS AN RECALL ISSUED FOR THAT MODEL","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11339756,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"07/16/2020","vin":"WDC0G4JB6GF","components":"SERVICE BRAKES","summary":"BRAKES SCREECH LOUDLY WHEN IN REVERSE CAUSING NOISE DISTURBANCE AND CONCERN ABOUT POSSIBLE SAFETY ISSUE. THIS HAS BEEN AN ON-GOING PROBLEM FOR SEVERAL MONTHS AND IS GETTING PROGRESSIVELY WORSE. APPARENTLY, THIS DEFECT WITH BRAKES IS WELL KNOWN TO MERCEDES-BENZ BUT THEY HAVE NOT ISSUED A PROPER FIX OR RECALL FOR THE PROBLEM. VEHICLE PURCHASED PRE-OWNED FROM MERCEDES-BENZ DEALERSHIP IN WALNUT CREEK IN 2018.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11331473,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2020","dateComplaintFiled":"06/29/2020","vin":"WDC0G4JB8GF","components":"UNKNOWN OR OTHER","summary":"IN MOTION ON THE HIGHWAY THE GLASS SUNROOF PANEL DETACHED FROM THE VEHICLE , THERE'S NOTHING THAT I DID THAT COULD HAVE CAUSED THAT PIECE TO DETACH THE WAY IT DID. I HAVE SEEN RECALLS FOR OTHER MODEL VEHICLES FOR MERCEDES-BENZ FOR THIS SAME REASON.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11326200,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"05/27/2020","vin":"WDC0G4JB7GF","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR SERVICE AT THE LOCAL DEALER MERCEDES BENZ OF THOUSAND OAKS LOCATED AT 3905 AUTO MALL DR, THOUSAND OAKS, CA, THE MECHANIC NOTICED THE ODOR OF FUEL COMING FROM THE VEHICLE AND DIAGNOSED THAT THE LOW-PRESSURE FUEL LINE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE.  THE FAILURE MILEAGE WAS 60,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11323374,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/12/2020","dateComplaintFiled":"05/05/2020","vin":"WDC0G4JB1GF","components":"STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"PUTTING THIS CAR INTO PARK WILL NORMALLY AUTOMATICALLY SET THE PARKING BRAKE. EARLIER THAT DAY, IT DID NOT SET THE BRAKE. I ASSUMED I MUST HAVE HIT SOME BUTTON OR SOMETHING ON MY DASH TO CAUSE THAT. BUT THEN ON THE FREEWAY, THE CAR (FOR WANT OF A BETTER TERM) STARTED WIGGLING AND I FOUND IT HARD TO CONTROL IT WITH THE STEERING WHEEL. IT STOPPED DOING THAT FOR A FEW SECONDS, AND THEN IMMEDIATELY HAPPENED AGAIN. AS I STARTED TO CHANGE LANES TO MOVE TOWARD THE RIGHT SIDE OF THE FREEWAY, IT DID IT A THIRD TIME BUT IT WAS WORSE AND I HAD NO CONTROL AT ALL. IT WAS MOVING TOWARD THE RIGHT BUT OUT OF CONTROL AND WENT UP ON AN EMBANKMENT AND THEN BACK DOWN AGAIN. WHEN I LOOKED INTO IT, I REALIZED IT WAS DOING EXACTLY WHAT IS DESCRIBED IN A RECALL FOR THIS MAKE, MODEL AND YEAR WHEN THE ELECTRONIC STABILITY PROGRAM CONTROL GOES BAD. BUT MY VIN IS NOT IN THE SERIES THAT WAS RECALLED. PERHAPS IT IS WORTH LOOKING AS TO WHETHER THE VIN NUMBERS SHOULD BE EXPANDED, ESPECIALLY IF OTHER VEHICLES ARE HAVING THIS PROBLEM. I WAS LUCKY. ALL OTHER CARS MANAGED TO SWERVE OUT OF MY WAY AS I WENT ACROSS THE LANES OF TRAFFIC, BUT I COULD HAVE BEEN KILLED. YOU ASKED IF THERE WAS A POLICE REPORT. I DON'T REMEMBER WHAT THEY TOOK DOWN. BUT THERE WAS CALIF HWY PATROL THERE, A FIRE TRUCK, AND AN AMBULANCE. AND AUTO CLUB HAS THE INFORMATION.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES BENZ","productModel":"GLC","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11316065,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2020","dateComplaintFiled":"03/04/2020","vin":"WDC0G4JBXGF","components":"FUEL/PROPULSION SYSTEM","summary":"LEAKAGE IN FUEL SYSTEM ( HIGH PRESSURE PUMP). ON GLC 300. GAS SMALL INSIDE THE CAR. COMPANY DENIED INVESTIGATING OR PROVIDING MY REFUND FOR REPAIR. I FEEL THIS IS TOTALLY SAFETY FAILURE OF THE VEHICLE . SO MY CURRENT MILEAGE IS 32908 AND IT IS 2016 MODEL. I BOUGHT THIS VEHICLE BECAUSE THE COMPANY CLAIMS FOR ITS HIGHEST STANDARDS OF SAFETY. SO I WANT THE AUTHORITY TO HELP ME IN INVESTIGATING THIS ISSUE AND PROVIDE ME ASSURANCE AND COVERAGE FOR ANY KIND OF SAFETY ISSUES IN FUTURE. ALSO, I WANT TO REPORT SOME MINOR ISSUES ON BREAKS. I SEE SOMETIME THE THERE IS A DELAY IN ACTION.     HOPE THIS WILL BE INVESTIGATED FOR PREVENTIVE ACTIONS AND GET MY REFUND FOR FIXING THIS KIND OF SAFETY RELATED MATTERS. ITS IS TOTAL RESPONSIBILITY OF MANUFACTURER TO DELIVER THE SAFETY VEHICLE. NOT TO ESCAPE BY SAYING WARRANTY CLAUSE","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11309808,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2018","dateComplaintFiled":"02/18/2020","vin":"WDC0G4JB0GF","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"WHEN I START MY CAR THERE IS STRONG GAS ODOR IN THE CABIN FOR THE FIRST 3-4 HOURS OF DRIVING. ALSO THERE IS A MOLDY SMELL IN THE WARMER MONTHS AS WELL","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11306665,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2020","dateComplaintFiled":"02/03/2020","vin":"WDC0G4KB4GF","components":"POWER TRAIN,AIR BAGS","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES BENZ GLC300. THE CONTACT STATED HE PLACED THE GEAR SHIFTER IN PARK WHILE ENGINE WAS RUNNING HOWEVER VEHICLE ROLLED ACROSS THE STREET AND CRASHED INTO A STONE WALL. THE CONTACT OPENED THE DRIVER'S SIDE DOOR HOWEVER, VEHICLE FAILED TO STOP. THERE WERE NO REPORTED INJURIES OR FIRE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 29,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11296654,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/02/2019","dateComplaintFiled":"01/02/2020","vin":"WDC0G4JB8GF","components":"AIR BAGS,STRUCTURE,ENGINE","summary":"VEHICLE WAS GOING ON THE LEFT MOST LANE OF THE I580 EASTBOUND AT ADAPTIVE CRUISE AT 65MPH. BOTH STEERING AND SPEED WAS UNDER CONTROL BY THE THE ADAPTIV E CRUISE FEATURE. I WAS HAVING MY HAND ON THE STEERING AND FOOT ON THE BRAKE. ALL OF SUDDEN CAR TOOK LEFT TURN ON ITS OWN AND CRASHED INTO SIDE CONCRETE RAIL FOLLOWED BY A QUICK TURN AND CAME BACK TO THE HALT IN THE MIDDLE OF THE 2ND HIGHWAY LANE. THINGS HAPPENED SO QUICKLY THAT I COULD NOT EVEN REALIZE WHAT HAPPENED TO THE ADAPTIVE CRUISE WHICH LEAD TO THIS SUDDEN TURN. I WOULD LIKE YOU OR NHTSA TO INVESTIGATE THE MATTER. I AM 7 MONTH PREGNENT AND IN SIGNIFICANT PAIN CAUSED BY THIS ACCIDENT. I AM NOT ABLE TO TAKE ANY HARD DRUGS BECAUSE OF MY PREGNANCY. IT HAS BEEN A BIG TRAUMA FOR ME AT THIS POINT OF MY PREGNANCY. IT WILL BE GOING TO BE VERY TOUGH FOR ME FROM NOW TO TRUST ON THE FEATURES ADVERTISED AND SOLD TO US BY MERCEDES.    WE HAVE BEEN IN TOUCH WITH MERCEDES FOR OVER A MONTH. BUT THEY ARE NOT SHOWING ANY PROACTIVENESS TO LOOK INTO THE MATTER. THEY ARE INTENTIONALLY DELAYING THE PROCESS HOPING WE WILL GIVE UP SOONER THAN LATER. I WOULD REQUEST NHTSA TO INTERVENE AND TAKE SEVERE STEPS TOWARDS MERCEDES.     MRS MARY ELIZABETH FROM MERCEDES HAS BEEN CONFUSING ABOUT THE PROCESS AND HAS NO CLUE ABOUT WHAT IS NEXT. SHE IS NOT WILLING TO PROVIDE ANY INFORMATION AND AFTER WASTING 20 DAYS SHE IS BLAMING INSURANCE COMPANY DID NOT PROVIDE PERMISSION. THEY NEVER BOTHER TO CALL ME AND UPDATE ME ABOUT PROCESS AND JUST FORMALLY SEND AN EMAIL WITH HALF BAKED INFORMATION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11280299,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2019","dateComplaintFiled":"11/15/2019","vin":"WDC0G4KBXGF","components":"AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM","summary":"I PURCHASED THIS MERCEDES NEW IN 2016, THE BRAKES HAVE SQUEALED EVER SINCE WHEN COLD 32 DEGREES OR LESS.. ONCE IN AWHILE WHEN WARM.   2 WE SMELLED GASOLINE, WE TOOK IT TO A REPAIR SHOP, THEY FOUND TWO FUEL HOSES SPRAYED  GAS IN A MIST ESPECIALLY WHEN COLD.. 3 THERE ARE 3 RECALLS OPEN ON THIS MERCEDES, I TOOK IT IN WHEN THE AIR BAG RECALL ARRIVED AT OUR HOUSE, I WAS TOLD WE DON'T HAVE PARTS.  OUR CAR IS OUT OF WARRANTY, IT HAS 56000 MILES. I TAKE IT TO A REPAIR SHOP RUN BY CERTIFIED MERCEDES TECHNICIANS.    THANK GOD WE DIDN'T HAVE A FIRE WITH THE GAS LEAK. I DID SMELL THE GAS WHEN MOVING THRU THE VENTILATION SYSTEM AND WHEN SITTING AND THE SMELL WAS ALL AROUND THE CAR.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11268937,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2016","dateComplaintFiled":"10/16/2019","vin":"WDC0G4JB0GF","components":"FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO ZT MOTORS OF FORT WALTON BEACH (1000 N BEAL PKWY NW, FORT WALTON BEACH, FL 32547, (850) 863-8372) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11266350,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2019","dateComplaintFiled":"10/03/2019","vin":"WDC0G4KB1GF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"SINCE WE PURCHASED THIS CAR IN DECEMBER 2015, WE HAVE HAD A SERIES OF ELECTRICAL AND ENGINE PROBLEMS THAT DO NOT SEEM TO FIXABLE BY THE DEALER.  THE CAR WAS SERVICED (3 YEARS OR 30,000 MILES) *CW  *BF*JB  CONSUMER ALSO HAD ISSUES WITH FAULTY RADAR SENSOR, POWER CONTROL UNIT, ENGINE LIGHT, AND FAULTY CRANKCASE VENT SYSTEM.*JB","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11259134,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"09/30/2019","vin":"WDC0G4JB6GF","components":"VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF GEORGETOWN (7401 I-35, GEORGETOWN, TX 78626, (512) 930-6150) AND WAS TEMPORARILY REPAIRED. THE CONTACT WAS UNAWARE OF THE REPAIR SPECIFICS; HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE WINDSHIELD WIPERS WERE PREVIOUSLY REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11255408,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2019","dateComplaintFiled":"09/13/2019","vin":"WDC0G4JB3GF","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. WHILE DRIVING 65 MPH, THE VEHICLE VIOLENTLY VIBRATED AND SMOKE WAS DETECTED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO FLETCHER JONES IMPORTS MERCEDES-BENZ (7300 W SAHARA AVE, LAS VEGAS, NV 89117, (702) 364-2700) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11233815,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2019","dateComplaintFiled":"07/22/2019","vin":"WDC0G4JB2GF","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. WHILE DRIVING BETWEEN 65-70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. WHEN THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, IT FAILED TO ACCELERATE. THE CONTACT'S HUSBAND TOOK THE VEHICLE TO MERCEDES-BENZ OF ARCADIA (LOCATED AT 101 N SANTA ANITA AVE, ARCADIA, CA 91006, (626) 701-8904) WHERE AN UNKNOWN DIAGNOSTIC TEST WAS COMPLETED. THE VEHICLE WAS REPAIRED, BUT STALLED AGAIN WHILE TRAVELING 60-65 MPH. THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN AFTER THE FAILURE. THE CONTACT ACTIVATED THE HAZARD LIGHTS AS THE VEHICLE BEGAN TO ACCELERATE TO 5 MPH. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT MANAGED TO DRIVE HOME AT 5 MPH. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO MERCEDES-BENZ OF ARCADIA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11206204,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"02/19/2019","dateComplaintFiled":"05/08/2019","vin":"WDC0G4JBXGF","components":"SEAT BELTS,UNKNOWN OR OTHER","summary":"WITH THE INTRODUCTION OF SELF DRIVING FEATURES NEW PASSERNGER SAFTEY REGULATIONS ARE NEEDED. MY CAR , AN ADDED FEATURE,   IS DISTRONIC SAFETY SYSTEM, SELF DRIVE MODE. WHEN THE CAR IS AT ACOMPLETE STOP IT WILL SENSE IF SOME IS ABOUT TO REAR END YOU. THE CAR COMPLETELY LOCKS DOWN. WITH IMPACT THE PASSENGERS IN THE VECHILE TAKE A FULL BODY IMPACT. THE CURRENT SEATBELTS DO PROTECT THE LEFT SIDE OF THE BODY BUT THE RIGHT SIDE GETS SEVER DAMAGE. HARNESS SEAT BELTS SUCH AS RACE CAR DRIVERS US OR CHILDREN CAR SEAT WOULD MINIMIZE RIGHT BODY INJURES. THIS FEATURE EQUATES THE IMPACT TO HITTING A BRICK WALL. MY ACCIDENT WAS ON A BUSY HIGHWAY.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11193461,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2019","dateComplaintFiled":"04/02/2019","vin":"WDC0G4JB6GF","components":"WHEELS","summary":"WHEN GETTING MY VIRGINIA STATE INSPECTION THIS MARCH (2019) AT THE DEALER WHERE THIS VEHICLE WAS PURCHASED NEW, I WAS TOLD THAT I WOULD NEED FOUR (4) NEW TIRES SOON !! THE TIRES ARE PIRELLI SCORPION RUN FLATS AND THE VEHICLE HAD ONLY 13,500 MILES AND THESE TIRES ARE NOT CHEAP(!). I THINK WITH TODAYS TECHNOGLY TIRES SHOULD LAST BEYOND 14,000 MILES. THE VEHICLE AND TIRES HAS BEEN ALIGNED,BALANCED AND ROTATED THREE (3) TIMERS SINCE PURCHASED, BECAUCE I WANTED TO GET THE MOST MILAGE OUT OF THEM BECAUSE OF THE PRICE OF THE TIRES. I'M NOT A NASCAR DRIVER (IN MY 70'S) AND I TAKE CARE OF MY VEHICLES BUT I THINK IT BEARS LOOKING INTO THESE TIRES ( TOO SOFT COMPOUND,ETC..)-- I HAVE A FILE ON ALL MAINT.PULLED ON THIS VEHICLE WITH THE LAST RESULTS SHOWING FAILURE ON THE TIRES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11193090,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2019","dateComplaintFiled":"04/01/2019","vin":"WDC0G4JBXGF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300W. WHILE MAKING A RIGHT TURN TO PARK, THE VEHICLE ACCELERATED AUTOMATICALLY AND CRASHED INTO A BUILDING. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 23,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11191948,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2018","dateComplaintFiled":"03/27/2019","vin":"WDC0G4KB8GF","components":"SEAT BELTS","summary":"NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 18V177    RECALL DATE: MARCH 15, 2018   MANUFACTURER RECALL NUMBER:  2018030012  THEY NEVER HAVE THE PARTS TO DO THE RECALL AT THE LOCAL DEALER","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11164206,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2018","dateComplaintFiled":"12/31/2018","vin":"","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN ROOF SUDDENLY EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF CLEAR LAKE (500 GOLF FREEWAY S, LEAGUE CITY, TX)BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11151231,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2018","dateComplaintFiled":"11/13/2018","vin":"WDC0G4JB2GF","components":"FUEL/PROPULSION SYSTEM","summary":"ON COLD START (7AM, BETWEEN 60 AND 70F DEGREES), THERE'S A STRONG GAS SMELL ON BOTH THE CABIN AND OUTSIDE THE VEHICLE. NO CHECK ENGINE LIGHT IS ON OR ANY OTHER INDICATOR OF A FAILURE. THERE'S NO VISIBLE LEAKS ON THE UNDERHOOD OR MY DRIVEWAY.  REALLY SCARED TO TAKE MY KIDS TO SCHOOL UNLESS MB SOLVE THIS PROBLEM. VEHICLE STILL UNDER WARRANTY, MB DEALERSHIP SHOULDN'T CHARGE FOR THE INSPECTION. TAKING VEHICLE TO EL PASO TX DEALERSHIP. WILL SEE WHAT HAPPENS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11124684,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2018","dateComplaintFiled":"09/06/2018","vin":"WDC0G4JB7GF","components":"VISIBILITY/WIPER","summary":"THE WIND SHIELD WIPER'S ELECTRIC MOTOR AND WORM GEAR MALFUNCTIONED WHILE DRIVING IN THE RAIN ON AN INTERSTATE HIGHWAY. THE RAIN SENSOR OPTICS WERE ON AND OPERATIONAL AT THE TIME OF THE INCIDENT. AS THE RAIN VOLUME INCREASED, THE AUTOMATIC SENSORS INCREASED THE WIPER VELOCITY. THE PASSENGER'S SIDE BLADE UNIT OVER-TORQUED AND BECAME ENTANGLED WITH THE DRIVER'S SIDE ROD. THIS ENTANGLEMENT CAUSED BOTH WIPER BLADES TO DETACH FROM THEIR RODS. THE TANDEM SYSTEM WIPER GEAR DISCONTINUED TO WORK, LEAVING THE DRIVER AND PASSENGER SIDE RODS IN A 45 DEGREE ANGLE, BLOCKING VISIBILITY. THE RODS, WITHOUT THE ENTIRE WIPER BLADE ATTACHMENTS DAMAGED THE WINDOW. DUE TO THE SAFETY HAZARD, BOTH RODS IN THE LINE OF THE DRIVER'S VISIBILITY AND THE WEATHER CONDITIONS, THE CAR WAS IMMEDIATELY DEEMED INOPERABLE DUE TO THIS MALFUNCTION.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11096489,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/15/2018","dateComplaintFiled":"05/17/2018","vin":"","components":"AIR BAGS","summary":"TL* THE CONTACT OWNED A 2016 MERCEDES-BENZ GLC300. WHILE DRIVING WEST BOUND ON A FOUR LANE ROAD AT 35 MPH, A PICK UP TRUCK ON THE NORTH SIDE TURNED. ANOTHER TRUCK WAS BLOCKING THE DRIVER'S VISIBILITY WHEN THE PICK UP TRUCK TURNED ACROSS THE FOUR LANE HIGHWAY. AS A RESULT, THE CONTACT'S VEHICLE T-BONED THE PICK UP TRUCK. NONE OF THE AIR BAGS DEPLOYED. THE COMMAND SYSTEM THAT NOTIFIES WHEN A CRASH OCCURRED FAILED TO FUNCTION. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR BRUISING, A SORE NECK AND SHOULDERS, AND BACK AND LEG PAINS FROM APPLYING FORCE TO THE BRAKE PEDAL. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE HAD NOT BEEN DIAGNOSED YET BY THE INSURANCE COMPANY AND THE DEALER (MERCEDES-BENZ OF SIOUX FALLS, 4410 W 12TH ST SUITE 2, SIOUX FALLS, SD 57107, (605) 336-5060). THE MANUFACTURER WAS NOTIFIED ON THE DAY OF THE CRASH AND INDICATED THAT THEY WOULD FOLLOW UP TO INVESTIGATE THE AIR BAG FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11096506,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2017","dateComplaintFiled":"05/17/2018","vin":"WDC0G4JB1GF","components":"STRUCTURE,WHEELS,SERVICE BRAKES","summary":"BRAKES STARTED SCREECHING LOUDLY WHEN BACKING UP STARTLING NEIGHBORS.  AFTER SEEING MANY REPORTS ON THIS SAME PROBLEM, I HAD THE DEALERSHIP REPLACE THE BRAKE PADS AS GOODWILL.  SCREECHING RETURNED SHORTLY THEREAFTER AND I CONTINUE TO ANNOY NEIGHBORS.   RUNFLAT TIRES THREADS WERE WORN OUT  AFTER ONLY 10,000 REQUIRING REPLACEMENT OF ALL 4 TIRES.  REAR DOOR DRIVER'S SIDE IS UNABLE TO BE UNLOCKED OR OPENED FROM THE INSIDE.   DRIVER'S SEAT SIDE PANEL COVERING SEAT BELT CONTINUES TO FALL OFF EXPOSING THE SEAT BELT DRIVE, EVEN AFTER REPAIR BY DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11082406,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2018","dateComplaintFiled":"04/01/2018","vin":"","components":"SERVICE BRAKES","summary":"PURCHASED THE CAR NEW FROM DEALER IN MARCH 2016. BRAKES SQUEAL IN REVERSE WHEN THERE'S COLD WEATHER. THE DEALER HAS REPLACED BREAK PADS AND ROTORS 3 TIMES BUT STILL THE SAME ISSUE; I'VE BROUGHT IT IN FOR THE SAME PROBLEM OVER 4 TIMES. THE LATEST 'FIX' WAS JANUARY 2018.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11081476,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2017","dateComplaintFiled":"03/27/2018","vin":"WDC0G4KB1GF","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES BENZ GLC300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE MERCEDES-BENZ OF NORTH PALM BEACH DEALER (561-848-2900, 9275 FL A1AALT, NORTH PALM BEACH, FL 33403) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO CALLED THE MERCEDES-BENZ OF PALM BEACH DEALER (561-689-66363, 4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33400) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.  PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11073130,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2018","dateComplaintFiled":"02/15/2018","vin":"WDC0G4KB0GF","components":"STEERING,AIR BAGS","summary":"I AM BEING TOLD BY MY DEALERSHIP THAT THEY HAVE SATISFIED THE RECALLS ON MY VEHICLE, BUT, AS OF FEBRUARY 15, 2018, THERE ARE STILL 2  OPEN RECALLS ON MY VIN.    I HAVE A YOUNG CHILD AND AM VERY CONCERNED ABOUT MY VEHICLE'S AIR BAG INADVERTENTLY DEPLOYING DUE TO WIRING ISSUES IN THE STEERING COLUMN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11065860,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2017","dateComplaintFiled":"01/30/2018","vin":"WDC0G4KB5GF","components":"AIR BAGS","summary":"TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF ORANGE PARK, 7018 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 777-5900) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER FOR THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11065248,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2018","dateComplaintFiled":"01/26/2018","vin":"WDC0G4KB6GF","components":"SERVICE BRAKES","summary":"I BOUGHT A NEW 2016 MODEL (FEB. 2016), AROUND NOV 2016, THE ROTORS STARTED MAKING SQUEAKING NOISE WHEN BACKING UP, SO I TOOK TO DEALER TO DIAGNOSE.  AT FIRST, THEY COULDN'T FIND THE ISSUE BUT AFTER READING ON THE MERC FORUM, I TOOK THE CAR BACK TO DEALER (JAN. 2017), ASKED TO CHECK THE ROTORS (NOT JUST THE BREAKS), FOUND THE ISSUE AND I PAID FOR THIS REPAIR.  FAST FORWARD, JAN 2018, BROUGHT THE CAR BACK BECAUSE THE SAME SQUEAKING SOUND CAME BACK.  I CALLED MERC CUSTOMER SERVICE, S/W \"IRENE\", AND SHE SAID THEY ARE AWARE OF THE ISSUE AND SHE WILL WORK WITH DEALER TO SEE IF THEY CAN FIX W/O FEE.  SO LONG STORY SHORT, NEITHER THE DEALER NOR MERC ARE WILLING TO ADMIT THAT THIS IS A KNOWN ISSUE AND WON'T PAY FOR THE REPAIR.  THEY ARE WILLING TO GIVE ME \"15%\" DISCOUNTS.  SO, I AM WRITING TO ASK FOR YOUR HELP, PLEASE LET ME KNOW IF OTHER OWNERS HAVE SAME ISSUE, SHOULD THIS BE AN OVERALL RECALL?","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES BENZ","productModel":"GLC","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11064679,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2017","dateComplaintFiled":"01/24/2018","vin":"WDC0G4KB5GF","components":"AIR BAGS","summary":"DEER RAN INTO PATH SMASHING AT 70 MPH IMPACT AND DAMAGED TO FRONT OF VEHICLE DISABLING THE VEHICLE. MESSAGE ON THE DASHBOARD   \"SRS MALFUNCTION\" REQUIRES SERVICE.  THE VEHICLE IS STILL IN COLLISION SHOP AFTER 4 WEEKS AT CHAPMAN COLLISION CENTER, TUCSON, ARIZONA. MB DEALERSHIP WAS NOTIFIED IN TUCSON, AZ AND WAS NOT CONCERNED ABOUT THE DRIVER AIRBAG NOT DEPLOYED IN THE ACCIDENT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11063823,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2017","dateComplaintFiled":"01/19/2018","vin":"WDC0G4KB5GF","components":"AIR BAGS","summary":"THE RECALL NOTIFICATION IS DATED OCTOBER 6, 2017 AND ON THIS DATE, 1/19/18 THERE IS STILL NO INFORMATION WHEN THE REPAIRS WILL BE DONE.  THIS PRESENTS A HARDSHIP WHEN TRYING TO TRADE-IN OR SELL AN AFFECTED VEHICLE SINCE SOME DEALERSHIPS WILL  EITHER NOT ACCEPT IT OR OFFER MUCH LESS MONEY IN RELATIONSHIP TO THE ACTUAL VALUE.  MERCEDES-BENZ SHOULD BE HELD ACCOUNTABLE TO RESOLVE ISSUES IN A MORE TIMELY BASIS.  IT IS NOW OVER 90 DAYS AND THERE SHOULD BE FINES OR OTHER CONSEQUENCES TO MOTIVATE AN EXPEDITED SOLUTION.  I'VE CALLED THE DEALERSHIP SEVERAL TIMES AND THEY HAVE NO IDEA AND TOLD ME I WOULD PROBABLY KNOW BEFORE THEM.  UNACCEPTABLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11063590,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2017","dateComplaintFiled":"01/18/2018","vin":"WDC0G4KB6GF","components":"EXTERIOR LIGHTING,AIR BAGS","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V819000 (EXTERIOR LIGHTING) AND 17V627000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WAGNER MERCEDES-BENZ OF SHREWSBURY LOCATED AT 760 BOSTON TURNPIKE, SHREWSBURY, MA 01545 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V819000 (EXTERIOR LIGHTING). *TT  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11062511,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2016","dateComplaintFiled":"01/12/2018","vin":"WDC0G4KB0GF","components":"SERVICE BRAKES","summary":"I PURCHASED THIS SUV MARCH 2016.  A FEW WEEKS AFTER DELIVERY THE BRAKES STARTED MAKING SQUEAKING SOUND WHEN I BACKED OUT MY GARAGE IN THE MORNING. OVER THE PAST 18 MONTHS I HAVE TAKEN TO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM WITHOUT RESOLUTION.   MY SERVICE ADVISER SHAWN AND THE SERVICE DEPARTMENT OF MERCEDES BENZ OF DELRAY HAVE TRIED SOME FIXES BUT ALL HAVE PROVEN TO BE TEMPORARY.  THE NOISE GETS PROGRESSIVELY WORSE AFTER EACH \"FIX\" UNLESS I BRING THE VEHICLE BACK FOR ANOTHER ADJUSTMENT. NOW I AM CONCERNED THAT THERE MAY BE AN UNDERLYING SAFETY ISSUE.  WITH THE BRAKES.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11062248,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2017","dateComplaintFiled":"01/11/2018","vin":"WDC0G4KB9GF","components":"SEAT BELTS","summary":"ON FOUR (4) SEPARATE OCCASIONS DURING 21 MONTHS OF OWNERSHIP, UNDER NORMAL USAGE THE REAR SEATBELT BUCKLE RETRACTED BEHIND THE SEAT AND INTO THE RETRACTOR MECHANISM, RENDERING THE SEATING POSITION UNSECURED.  SEAT BELT COULD NO LONGER BE USED AT THIS POSITION AND COULD NOT BE RETRIEVED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11056986,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2017","dateComplaintFiled":"12/27/2017","vin":"WDC0G4KB6GF","components":"UNKNOWN OR OTHER","summary":"PANORAMIC SUNROOF SHATTERED AND EXPLODED WITHOUT WARNING, WITHOUT ANY EXTERNAL IMPACT SEEN, FELT OR HEARD. VEHICLE WAS MOVING ON RURAL HIGHWAY (FLAT FARMLAND) AROUND 55-60 MPH. EXTERNAL TEMPERATURE ABOVE 100 DEGREES. HIGHWAY TRAFFIC NORMAL, NOT DENSE OR EMPTY. ODOMETER AT 12,000 MILES.  HAZARD DUE TO DEFECTIVE/ INSUFFICIENTLY STRONG SUNROOF GLASS.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11048262,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2017","dateComplaintFiled":"11/24/2017","vin":"","components":"AIR BAGS","summary":"TAKATA RECALL  MY WIFE IS AFRAID TO DRIVE THE CAR AFTER HEARING ABOUT THE RECALL.  LOCAL MERCEDES DEALER IS NOT ABLE TO DO ANYTHING AT THIS TIME.  WE ARE FRUSTRATED BECAUSE WE CHOSE TO PURCHASE THIS CAR MAINLY BECAUSE OF ITS SAFETY RECORD.  WE WANT A NEW CAR OR HAVE THIS ISSUE FIXED RIGHT AWAY!!!    WE DON'T WANT TO DRIVE THE CAR KNOWING THE AIRBAG COULD DEPLOY AT ANYTIME AND CAUSE SERIOUS INJURY OR DEATH","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11046352,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2017","dateComplaintFiled":"11/15/2017","vin":"WDC0G4JB3GF","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEYES EUROPEAN (5400 VAN NUYS BLVD, VAN NUYS, CA 91401; 818-461-3910) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11044333,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2016","dateComplaintFiled":"11/07/2017","vin":"WDC0G4KBXGF","components":"SERVICE BRAKES","summary":"MERCEDES BENZ GLC300 BRAKES BEGAN TO SQUEAL SOON AFTER PURCHASE. THIS WAS NOTICED WHEN BACKING UP AFTER VEHICLE SAT FOR A WHILE, ROTORS AND PADS COOL. REPORTED TO DEALER, BUT THEY DID NOT SEEM CONCERNED OR MENTION ANY KNOWN PROBLEM RELATED TO GLC 300 BRAKE NOISE. I DID NOT PRESS THE ISSUE AT THE TIME AS I THOUGHT IT MIGHT GO AWAY AFTER THE PADS WERE BROKEN IN. UNFORTUNATELY THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. NOW IT EVEN SQUEALS WHEN GOING FORWARD IF YOU LIGHTLY APPLY THE BRAKES, AGAIN THIS IS WHEN THE PADS ARE COOL. THE DEALER NOW SAYS THAT THIS IS NOT A COVERED ISSUE, SINCE I HAVE MORE THAN 10000 MILES. MANY REFERENCES TO THIS ISSUE ARE EASILY FOUND ON THE INTERNET FOR THIS PARTICULAR VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11040418,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2016","dateComplaintFiled":"10/27/2017","vin":"WDCOG4KB7GF","components":"SERVICE BRAKES","summary":"THE BRAKES SQUEAL AT AN INCREDIBLY HIGH PITCH WHEN IN REVERSE THE FIRST FEW TIMES IT IS USED EVERY MORNING. THE SOUND IS PAINFUL. IT HAS BEEN GOING ON SINCE WE LEASED THE CAR IN 6/20/2016  IT HAS BEEN TAKEN IN TO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM...NEVER TO BE FIXED. IT IS NOW MAKING THE SAME HIGH PITCH SQUEAL WHEN YOU ARE BRAKING WHILE DRIVING FORWARD.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11022721,"manufacturer":"Mercedes-Benz USA, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/24/2017","dateComplaintFiled":"09/11/2017","vin":"WDC0G4KB9GF","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. WHILE DRIVING 5 MPH, THE BRAKES MALFUNCTIONED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SURGED FORWARD INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO THE CONTACT'S BARN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERE WHIPLASH TO THE NECK AND WRIST PAIN FROM THE CRASH. MEDICAL ATTTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF FAIRFIELD (2950 AUTO MALL PKWY, FAIRFIELD, CA 94533), BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BY VOICEMAIL, BUT NEVER CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11022726,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2017","dateComplaintFiled":"09/11/2017","vin":"WDC0G4KB9GF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FAIRFIELD (2950 AUTO MALL PKWY, FAIRFIELD, CA 94533) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11021474,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2017","dateComplaintFiled":"09/05/2017","vin":"WDC0G4JB3GF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT: LOKEY MERCEDES BENZ, CLEARWATER, FL, 19820 US HWY 19 NORTH, CLEAR WATER, FL 33764, 888-992-3898, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11020578,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2016","dateComplaintFiled":"08/30/2017","vin":"WDC0G4JB0GF","components":"VISIBILITY/WIPER","summary":"WIPER SHUDDERING OR 'JUDDERING' ACROSS WINDSHIELD. HAVE TAKEN IN TO DEALER AT LEAST 4 TIMES, NO RELIEF. THE DEALER FINALLY SAID THERE WAS NOTHING THEY COULD DO. HAVE HEARD NUMEROUS OTHER ISSUES OF THIS EXACT NATURE. WIPERS HAVE BEEN REPLACED MANY TIMES, GLASS SPECIALISTS ENLISTED, CLASS PROFESSIONALLY CLEANED, ANGLE OF WIPER BLADE TO GLASS MEASURED, ETC. ONLINE POSTS INDICATE THIS ISSUE IS SYSTEMIC THROUGHOUT THE WORLD. IN A $50K CAR (OR ANY CAR REALLY) THIS IS OUTRAGEOUS. BUT MORE IMPORTANTLY, THIS IS A MAJOR SAFETY ISSUE, PERIOD!","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11012763,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2017","dateComplaintFiled":"08/04/2017","vin":"WDC0G4JB9GF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF RICHMOND LOCATED AT 8225 W BROAD ST, HENRICO, VA 23294; (804) 755-9300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-367-6372, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11005460,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2017","dateComplaintFiled":"07/15/2017","vin":"WDC0G4JB8GF","components":"WHEELS","summary":"THE BACK TWO REAR TIRES ARE SLIPPING AND ALREADY WORN OUT UNLIKE THE FRONT TWO TIRES OF THE CAR.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11005138,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2017","dateComplaintFiled":"07/13/2017","vin":"WDC0G$KB5GF","components":"UNKNOWN OR OTHER","summary":"I RECEIVED A RECALL NOTICE FROM MERCEDES IN MARCH 2017 STATING THAT THE STARTING LIMITER MAY OVERHEAT RESULTING IN FIRE. AS OF THIS DATE, JULY 13, 2017, MERCEDES HAS NO IDEA WHEN IT WILL HAVE THE PART (S). THIS IS UNACCEPTABLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES BENZ","productModel":"GLC","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":11000892,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2017","dateComplaintFiled":"06/23/2017","vin":"WDC0G4KB8GF","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V1140000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10993876,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2016","dateComplaintFiled":"06/08/2017","vin":"WDC0G4KB2GF","components":"SERVICE BRAKES","summary":"SOON AFTER PURCHASING MY GLC300 IN MARCH 2016 THE BRAKES STARTED SQUEALING BADLY, BOTH GOING FORWARD BUT MOSTLY BACKING UP.AFTER MANY TRIPS BACK TO DEALERSHIP THEY FINALLY TOLD ME THERE WAS A PROBLEM WITH BRAKE PADS. MERCEDES CAME OUT WITH A FIX AND I HAVE HAD IT DONE 2-3 TIMES AND THE BRAKE SQUEAL HAS NOT BEEN FIXED. AT THIS TIME IT IS GOING BACK AGAIN SO THEY CAN RECREATE THE SQUEAL. FROM ALL MY RESEARCH I HAVE FOUND OUT THAT THEY KNEW THERE WAS A PROBLEM AND IT WAS NEVER DISCLOSED TO ME WHEN I BOUGHT THE CAR, HAD I KNOW I WOULD NEVER HAVE BOUGHT THIS CAR.  I FEEL I AM LEFT WITH A PROBLEM THAT MAY NEVER BE FIXED. IRONICALLY I HAVE HAD A 2017 GLC300 AS A LOANER AND IT ALSO HAS THE SAME BRAKE SQUEAL WHILE BACKING UP. AGAIN THEY CONTINUE TO SELL THESE CARD KNOWING THEY ARE NOT FIXED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10992843,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2017","dateComplaintFiled":"06/02/2017","vin":"WDC0G4JB6GF","components":"ENGINE","summary":"A RECALL WAS ISSUED ON MY VEHICLE 4 MONTHS AGO AND THE DEALER AND MANUFACTURER ARE STILL STATING THAT THEY DO NOT HAVE THE PART TO PROPERLY REPAIR THE VEHICLE.  THEIR NOTICE STATES THAT THERE IS A CONCERN THAT OVERHEATING OF THE STARTING CURRENT LIMITER COULD CAUSE SURROUNDING COMPONENTS TO MELT & POTENTIALLY CREATE THE RISK OF FIRE.  I NEED THIS ISSUE FIXED BY THE MANUFACTURER & 4 MONTHS IS AMPLE TIME FOR THEM TO HAVE THE REPAIR PART AVAILABLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10985863,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2017","dateComplaintFiled":"05/15/2017","vin":"WDC0G4KB4GF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10981302,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2017","dateComplaintFiled":"04/28/2017","vin":"WDC0G4JB4GF","components":"SERVICE BRAKES","summary":"I HAVE A VERY LOUD SCREECHING SOUND WHEN I TAKE REVERSE. I REPORTED THIS ISSUE WHEN I TOOK THE CAR FOR THE FIRST SERVICE. I WAS TOLD IT WAS FIXED BUT IT CAME BACK WITHIN A WEEK. THOUGH I OWN A NEW CAR FEELS EMBARRASSING WHEN I REVERSE OUT OF MY GARAGE WHEN THE WHOLE NEIGHBORHOOD COULD HEAR THE SCREECHING NOISE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10979182,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2016","dateComplaintFiled":"04/18/2017","vin":"WDC0G4KB4GF","components":"SERVICE BRAKES","summary":"SQUEALING BRAKES!  AT AROUND 6K MILES THE BRAKES STARTING SQUEALING. IT WAS VERY LOUD AND EMBARRASSING. WE TOOK IT IN AND THEY REPLACED THE BRAKES, THE ISSUE STILL PERSISTED. WE'VE SINCE BEEN TOLD THE MANUFACTURER ACCIDENTALLY PACKAGED THE DEFECTIVE BRAKES SO OUR DEFECTIVE BRAKES WERE REPLACED WITH ANOTHER SET OF DEFECTIVE BRAKES.  THAT WAS SIX MONTHS AGO (4/2017 NOW) AND WE ARE STILL HAVING THE SQUEALING ISSUE AND HAVE NOT BEEN OF MADE AWARE OF WHEN THE MANUFACTURER WILL ACTUALLY HAVE THE CORRECT REPLACEMENT BRAKES.  THIS IS COMPLETELY UNACCEPTABLE AND GIVES ME ABSOLUTELY NO CONFIDENCE IN THE MERCEDES BENZ BRAND.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10971793,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2017","dateComplaintFiled":"04/11/2017","vin":"WDC0G4JB4GF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES BENZ GLC300. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THERE WAS AN ABNORMAL BURNING ODOR COMING FROM THE VEHICLE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED  THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.  UPDATED 06/02/17*LJ    *CN","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10971736,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2017","dateComplaintFiled":"04/10/2017","vin":"WDC0G4KB3GF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"THIS CAR IS SUBJECT TO A SAFETY RECALL DATED MARCH 8, 2017.  MANUFACTURER AND DEALER HAVE FAILED TO OFFER REMEDY WITHIN 60 DAYS.  I AM TOLD BY BOTH MERCEDES BEN USA AND BY THE LOCAL DEALER FROM WHICH WE PURCHASED THE VEHICLE (PURCHASED NEW) THAT NO REMEDY IS CURRENTLY AVAILABLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10969313,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2016","dateComplaintFiled":"03/29/2017","vin":"WDC0G4KB7GF","components":"SERVICE BRAKES","summary":"THE VEHICLE WAS PURCHASED BRAND NEW IN MARCH 2016.  A COUPLE OF MONTHS LATER THE VEHICLE STARTED SQUEAKING WHENEVER IT WAS PUT IN REVERSE AND THE BRAKES APPLIED.  THE DEALER SAID MERCEDES WAS AWARE OF THE PROBLEM AND WORKING ON A FIX BUT THERE WAS NOTHING THEY COULD DO AT THIS TIME.  THE SQUEAK BECAME LOUDER AND LOUDER OVER TIME.  IT ACTUALLY WOULD IRRITATE PEOPLE WITH THE NOISE IT MADE.  AFTER WAITING A YEAR THE VEHICLE WAS BROUGHT IN FOR ITS FIRST SERVICE.  THE DEALER RELUCTANTLY CHANGED THE BRAKE PADS AND LET US TAKE THE VEHICLE HOME.  IT SCREECHED THE NEXT MORNING.  IT WAS RETURNED TO THE DEALER.  THEY APPLIED SOME COMPOUND ON THE ROTORS.  THAT SEEMED TO WORK FOR A DAY OR TWO.  IT WAS NOT AN AUTHORIZED MERCEDES SOLUTION AND THE DEALER DID SAY IT MAY NOT WORK.  RIGHT NOW WE HAVE A VEHICLE THAT SCREECHES LOUDLY AND CAN'T GET RID OF IT.  MERCEDES IS STILL STONEWALLING YET CONTINUES TO SELL THIS VEHICLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10958812,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2017","dateComplaintFiled":"03/06/2017","vin":"WDC0G4JB9GF","components":"POWER TRAIN,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC 300. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 17V114000 (ENGINE, TRANSMISSION) PERTAINING TO HER VEHICLE. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES BENZ","productModel":"GLC","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10958464,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2017","dateComplaintFiled":"03/03/2017","vin":"WDC0G4JBXGF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10956332,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2016","dateComplaintFiled":"02/22/2017","vin":"WDC0G4KB3GF","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC 300. WHILE THE VEHICLE WAS IN MOTION, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END AND REAR BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.  UPDATED 05/02/17*LJ    *CN","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10949226,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2016","dateComplaintFiled":"02/03/2017","vin":"WDC0G4KB5GF","components":"SERVICE BRAKES","summary":"LEASED THE CAR WITH 4,000 MILES ON IT (IT WAS A LOANER) AND AFTER DRIVING IT FOR A COUPLE OF WEEKS THE BRAKES STARTED TO SQUEAL WHEN BACKING UP.  CALLED SERVICE AND I WAS TOLD THIS WAS \"NORMAL\" BECAUSE OF THE HUMIDITY IN THE AIR.  DEALT WITH IT FOR ANOTHER COUPLE OF WEEKS AND CALLED SERVICE AGAIN.  THIS TIME I WAS TOLD THERE WAS A \"PROBLEM\" WITH THE BRAKE PADS AND THEY WERE WAITING TO GET THEM FROM GERMANY BUT IT WAS \"NOT A SAFETY ISSUE\".  I'M VERY UPSET THAT THEY KNEW ALL ABOUT THIS WHEN I LEASED THE CAR IN SEPTEMBER 2016 AND NEVER SAID A WORD ABOUT IT.  EXTREMELY UPSET BY HOW THIS IS BEING HANDLED BY MERCEDES.  NEVER DID I EXPECT TO HAVE A PROBLEM LIKE THIS WITH A $50,000 CAR!!!!  MERCEDES SHOULD MAKE DUE ON THIS AND LET THE CUSTOMER RETURN THE VEHICLE.  WHY SHOULD I BE PAYING FOR THIS VEHICLE EVERY MONTH AND NOT HAVING THIS ISSUE FIXED?  THIS HAS DEFINITELY PUT A BAD TASTE IN MY MOUTH ABOUT MERCEDES.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10947362,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2016","dateComplaintFiled":"01/24/2017","vin":"WDC0G4KB7GF","components":"SERVICE BRAKES","summary":"I PURCHASED THE CAR IN MAY 2016.  BY AUGUST 2016 THE BRAKES STARTING SQUEALING VERY LOUDLY WHEN BACKING OUT OF GARAGE, PARKING SPOT, ETC.  I TOOK THE CAR TO THE MERCEDES DEALERSHIP IN NOVEMBER 2016 AND WAS TOLD THEY ARE AWARE OF THE PROBLEM BUT THERE IS NOT FIX.  I AM AFRAID TO USE THE BRAKES WHEN I BACK UP BECAUSE OF THE HURTFUL NOISE.  THERE MUST AT LEAST BE A TEMPORARY FIX?","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10947400,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2016","dateComplaintFiled":"01/24/2017","vin":"WDC0G4KB6GF","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC 300. WHILE DECELERATING AT VARIOUS SPEEDS, THE CONTACT NOTICED AN ABNORMAL SOUND COMING FROM THE BRAKES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND TIME WHERE IT WAS DIAGNOSED THAT A BRAKE SPRING SHOE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10944055,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2017","dateComplaintFiled":"01/10/2017","vin":"WDC0G4KB6GF","components":"SERVICE BRAKES","summary":"PIERCING BRAKE SQUEAL WHEN APPLYING BRAKES UNDER ALL DRIVING CONDITIONS.  PROBLEM ARISES AFTER OWNING BRAND NEW GLC300 FOR 8 MONTHS (10,000 MILES).   PUBLIC SAFETY ISSUE: DRIVER HESITANT TO APPLY BRAKES TO AVOID UNPLEASANT SOUND AND EMBARRASSMENT - ESPECIALLY IN PUBLIC PLACES, SUCH AS MALL PARKING LOTS, SCHOOL ZONES, CROSSWALKS, INTERSECTIONS, STOP-N-GO TRAFFIC.  MERCEDES BENZ DEALERSHIP CHARGING $260 TO DIAGNOSE CAUSE OF PROBLEM.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10939741,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2016","dateComplaintFiled":"01/04/2017","vin":"","components":"SERVICE BRAKES","summary":"HAVE A 2016 GLC300 WITH UNDER 5,000 MILES AND THE BRAKES SQUEAL IN REVERSE. THE DEALERSHIP REFUSED TO ATTEMPT REPAIRS AS THEY WERE TOLD BY MBUSA THAT THE COMPANY IS AWARE OF THE PROBLEM AND THE ENGINEERS ARE LOOKING FOR A FIX. SAME WAS TOLD TO ME BY MBUSA CUSTOMER SERVICE. RIDICULOUS TO PAY THIS MUCH FOR A CAR THAT HAS A KNOWN PROBLEM WITH NO RESOLUTION IN SIGHT. THEY CLAIM IT IS NOT A SAFETY ISSUE BUT WILL NOT PROVIDE IT IN WRITING AT THE DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10938944,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2016","dateComplaintFiled":"12/31/2016","vin":"WDC0G4KB3GF","components":"SERVICE BRAKES","summary":"THE BRAKES HAVE A LOUD PIERCING SCREECH WHEN BRAKES ARE APPLIED.  IT STARTED OUT AS AN OCCASIONAL NOISE AND NOW IT IS CONSTANT.  I HAVE CONTACTED MB CUSTOMER SERVICE AS WELL AS THE DEALERSHIP WHERE I PURCHASED MY VEHICLE.  ALL ADMIT THAT MB IS AWARE OF THE ISSUE BUT HAVE NO FIX OR SOLUTION. IT IS WELL DOCUMENTED WITH SEVERAL COMPLAINTS ON ALL OF MB SOCIAL MEDIA SITES.  I AM BEING TOLD THIS IS NOT A SAFETY ISSUE AND THE VEHICLE IS \" SAFE \" TO DRIVE BUT THIS IS UNACCEPTABLE AND I AM AFRAID TO DRIVE MY VEHICLE NOW ESPECIALLY TRAVELING ON THE FREEWAY BECAUSE MY BRAKES SCREAM WHENEVER THEY ARE APPLIED.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10937360,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2016","dateComplaintFiled":"12/24/2016","vin":"WDC0G4KB8GF","components":"SEAT BELTS","summary":"THE SEATBELT LATCH FOR THE REAR SEATS RETRACT INTO THE BODY OF THE CAR AND THEN CAN'T BE USED. THIS HAPPENED TWICE NOW AND EACH TIME A REAR SEAT OCCUPANT HAD TO RIDE WITHOUT A SEATBELT . THE LATCH LATER HAD TO BE RETRIEVED WITH A HOOKED WIRE AND NEEDLE NOSE PLIERS. OTHER VEHICLES HAVE A BUTTON IN THE BELT TO PREVENT IT FROM RETRACTING OR THE OPENING IN THE CAR BODY IS TOO SMALL TO ALLOW THE LATCH FROM RETRACTING IN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10936411,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2016","dateComplaintFiled":"12/20/2016","vin":"WDC0G4JBXGF","components":"SERVICE BRAKES","summary":"SCREECHING BRAKES WHEN CAR IS PUT IN REVERSE.  TYPICALLY OCCURS IN COLD WEATHER.  MERCEDES SAID THEY ARE AWARE OF THE ISSUE BUT NO FIX IS AVAILABLE.  MERCEDES SAYS OCCURS WHEN VEHICLE HAS APPROXIMATELY 20K MILES ON THEM.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10936611,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2016","dateComplaintFiled":"12/20/2016","vin":"WDC0G4KB3GF","components":"SERVICE BRAKES","summary":"BRAKES AND BRAKE ROTORS SCREECH EXCESSIVELY WHEN MOVING FROM PARK, FORWARD OR BACKWARDS AND WHILE BRAKING AT STOP LIGHTS AND STOP SIGNS.  REPORTED TO DEALER AND MERCEDES - NO ACTION.  CONCERNED THAT BRAKES MAY FAIL AT A CRITICAL TIME OR THAT ROTORS WILL BE DAMAGED BEYOND REPAIR AND CAUSE FAILURE.  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES BENZ","productModel":"GLC","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10936009,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2016","dateComplaintFiled":"12/17/2016","vin":"WDC0G4KB8GF","components":"SERVICE BRAKES","summary":"BRAKES HAVE GONE FROM SQUEAKING TO DEAFENING SQUEAL AND DO NOT SEEM TO STOP AS QUICKLY.  VERY SPONGY.  DEALER SAYS THEY WONT HAVE REPLACEMENT PARTS FOR MONTHS.  CONCERNED WE SHOULDNT BE DRIVING THE CAR AND DONT TRUST THE DEALER TO BE TRUTHFUL","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10935913,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2016","dateComplaintFiled":"12/16/2016","vin":"WDC0G4KB8GF","components":"SERVICE BRAKES","summary":"I PURCHASED A BRAND NEW 2016 MERCEDES BENZ GLC300 IN DECEMBER OF 2015.  OVER THE PAST 6 MONTHS, THE VEHICLE HAS BEGUN MAKING A TERRIBLE SCREECHING NOISE WHEN I LIGHTLY PRESS THE BRAKES WHILE IN REVERSE.  THE NOISE HAS GOTTEN SO LOUD AND PAINFUL TO THE EAR THAT I REFLEXIVELY TAKE MY FOOT OF THE BRAKES CAUSING ME TO ROLL BACKWARDS FASTER THAN NECESSARY.      I RECENTLY TOOK THE VEHICLE IN FOR ITS 10,000 MILE SERVICE DURING WHICH I INDICATED THAT THE CAR WAS MAKING A \"SCREECHING\" NOISE WHILE IN REVERSE WITH THE BRAKES APPLIED LIGHTLY (\"FEATHERING\").  I WAS TOLD BY THE SERVICE TECHNICIAN THAT MERCEDES WAS AWARE OF THE ISSUE AND WILL ISSUE GUIDANCE SOON. I WAS GIVEN MY VEHICLE BACK WITH NO TEMPORARY SOLUTION WHATSOEVER.  SINCE OWNING THE VEHICLE (ABOUT A YEAR WITH 10,000 MILES), I HAVE RECEIVED NO COMMUNICATION FROM MERCEDES ABOUT THE ISSUE ALTHOUGH THEY HAVE BEEN AWARE OF THE \"SCREECHING NOISE\" FOR QUITE SOME TIME.    I WOULD LIKE TO NOTE THAT THE SCREECHING NOISE IS GETTING SO BAD THAT IT IS TRULY PAINFUL TO ANYONE INSIDE THE VEHICLE (ALMOST AS IF I HAD NO BRAKE PADS!).  I CALLED MERCEDES TODAY AND THEY AGAIN TOLD ME THAT THEY ARE AWARE OF THE ISSUE.  I ASKED THE REP TO NOTE MY COMPLAINT AND ISSUE ME AN EMAIL CONFIRMING MY COMPLAINT FOR MY RECORDS - HE REFUSED.  APPARENTLY MERCEDES DOES NOT PROVIDE EMAIL CONFIRMATION OF COMPLAINTS TO CUSTOMERS WHO HAVE ISSUES IN ORDER FOR THE INFORMATION \"TO NOT GO PUBLIC.\"    PLEASE SOMEONE AT NHTSA - LOOK INTO THIS.  THEY NEED TO BE HELD ACCOUNTABLE.      THANK YOU SO MUCH FOR YOUR TIME!  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10935234,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2016","dateComplaintFiled":"12/14/2016","vin":"WDC0G4KB9GF","components":"SERVICE BRAKES","summary":"BRAKES STARTED TO SQUEAL WHEN BACKING UP AT SLOW SPEEDS.  THIS PROGRESSIVELY GOT WORSE OVER A COUPLE OF MONTHS, UNTIL IT IS NOW EXTREMELY LOUD.  IT SEEMS TO BE WORSE WHEN IT IS COLD.  3 MERCEDES-BENZ DEALERS HAVE ALL SAID IT IS A KNOWN ISSUE AND TO STANDBY FOR A PERMANENT FIX.  STARTED AT ABOUT 5,000 MILES ON CAR, NOW HAVE ABOUT 6500.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10934118,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2016","dateComplaintFiled":"12/09/2016","vin":"WDC0G4KB0GF","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC 300. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE CONTACT HEARD A SQUEALING NOISE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10917475,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2016","dateComplaintFiled":"10/20/2016","vin":"WBC0GHJB36F","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC 300. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING ON SEVEN OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10916712,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2016","dateComplaintFiled":"10/18/2016","vin":"WDC0G4KB5GF","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2016 MERCEDES BENZ GLC 300. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS CONFIRMED HOWEVER, THERE WAS NO REMEDY DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10899666,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2016","dateComplaintFiled":"08/30/2016","vin":"WDC0G4KB4GF","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I WAS STOPPED AT A RED LIGHT ON A MAJOR THREE LANE EACH DIRECTION HIGHWAY IN SUBURBAN IL, WHEN I STARTED TO GO AFTER THE LIGHT CHANGE THE CAR STUTTERED AND TURNED OFF. IT WAS RENDERED COMPLETELY INOPERABLE. THE CAR WOULD NOT SHIFT INTO NEUTRAL. THE RADIO AND WINDOWS WORKED, BUT NO OTHER ELECTRICAL COMPONENTS WORKED (E.G. DOOR LOCK/UNLOCK).","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10882435,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2016","dateComplaintFiled":"07/04/2016","vin":"WDC0G4KB2GF","components":"STEERING,ENGINE","summary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products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10874285,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2016","dateComplaintFiled":"06/14/2016","vin":"WDC0G4KB6GF","components":"UNKNOWN OR OTHER","summary":"AT 7:30 AM ON JUNE 10, 2016, WHILE DRIVING NORTH ON RTE. 495 IN DELAWARE IN OUR 5-MONTH-OLD MB - GLC 300, THE PANORAMIC SUNROOF SUDDENLY AND WITHOUT ANY WARNING EXPLODED AND SHATTERED OUTWARD.  THE SOUND WAS AS LOUD AS A BOMB.  AS SHOWN IN THE PHOTOGRAPHS, NEARLY ALL THE SUNROOF WAS BLOWN OUT, WITH ONLY A LITTLE GLASS REMAINING AROUND THE FRAME. THE SHATTERED GLASS FRAGMENTS EITHER FLEW OFF OR SETTLED ON TOP OF THE SHADE SCREEN.   WE WERE DRIVING AT APPROXIMATELY 65 MPH AND THERE WERE NO CARS DIRECTLY IN FRONT OF US OR BEHIND.  WE HAD THE AIR CONDITIONING SYSTEM ON WITH THE OUTSIDE TEMPERATURE AT ABOUT 70F. IT WAS A CLEAR MORNING AND THE SUN HAD JUST RISEN.  OUR MB DEALER IN GERMANTOWN, MD SAID THEY WERE NOT AWARE OF OTHER INSTANCES OF EXPLODING GLASS SUNROOFS","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10872883,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2016","dateComplaintFiled":"06/07/2016","vin":"WDC0G4JB6GF","components":"ENGINE","summary":"MESSAGE: DATE: 06/07/2016: RECENTLY, I PURCHASED A 2016 MERCEDES GLC300 AND WAS VERY UNHAPPY WITH THE FACT THAT THE ECO MODE IS THE DEFAULT AND IT HAS TO BE TURNED OFF MANUALLY EACH TIME YOU START THE ENGINE. I CALLED MERCEDES AND THEY SAID THERE IS NO WAY TO TURN IT OFF COMPLETELY. I BELIEVE THIS PRESENTS A HIGH RISK FOR STALLS THAT COULD POSSIBLY RESULT IN SEVERE BODILY HARM AND EVEN DEATH. WHEN THE CAR IS STOPPED THE ENGINE TURNS OFF AND WILL START IF ONE PRESSES THE GAS PEDAL. FOR EXAMPLE; WHEN TURNING LEFT AT AN INTERSECTION IT IS VERY UNCOMFORTABLE TO KNOW THAT THE ENGINE IS TURNED OFF AS YOU START TO PRESS THE GAS PEDAL--WHILE A LARGE TRUCK IS COMING VERY FAST. ONE JUST HOPES THAT THERE IS NO DELAY OR PAUSE WHEN YOU PRESS THE GAS PEDAL. I FIRMLY BELIEVE THAT THIS ECO ALWAYS ON (EXCEPT WHEN YOU REMEMBER TO PRESS A BUTTON TO TURN IT OFF) PRESENTS THE POTENTIAL FOR A VERY SERIOUS ACCIDENT. MERCEDES SHOULD PROVIDE AN OPTION THAT WILL ALLOW THIS ECO MODE TO BE SET TO ALWAYS OFF. THANK YOU! [XXX] MAIL: [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10872784,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2016","dateComplaintFiled":"06/06/2016","vin":"WDC0G4JB6GF","components":"ENGINE","summary":"DATE: 06/06/2016: RECENTLY PURCHASED A 2016 MERCEDES GLC300 AND WAS UNHAPPY WITH THE FACT THAT THE ECO MODE IS THE DEFAULT AND IT HAS TO BE TURNED OFF MANUALLY EACH TIME YOU START THE ENGINE. I CALLED MBUSA AND THEY SAID THERE IS NO WAY TO TURN IT OFF COMPLETELY. I BELIEVE THIS IS A SAFETY HAZARD WITH SERIOUS RISK OF BODILY INJURY OR DEATH. WHEN THE CAR IS STOPPED THE ENGINE TURNS OFF AND WILL START IF ONE PRESSES THE GAS PEDAL. WHEN TURNING LEFT AT AN INTERSECTION IT IS VERY UNCOMFORTABLE TO KNOW THAT THE ENGINE IS TURNED OFF AS YOU START TO PRESS THE GAS AS A LARGE TRUCK IS COMING VERY FAST. ONE JUST HOPES THAT THERE IS NO DELAY OR PAUSE WHEN YOU PRESS THE GAS PEDAL. I FIRMLY BELIEVE THAT THIS ECO ALWAYS ON (EXCEPT WHEN YOU REMEMBER TO PRESS A BUTTON TO TURN IT OFF) PRESENTS A HIGH RISK HAZARD. MERCEDES SHOULD PROVIDE AN OPTION THAT WILL ALLOW THIS ECO MODE TO BE SET TO ALWAYS OFF.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10861027,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2016","dateComplaintFiled":"04/22/2016","vin":"","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"THREE WEEKS AFTER BUYING THE GLC300 4MATIC THE ENGINE MISFIRES, GOT STRANDED IN AC NEW JERSEY, THE CAR WAS AT THE DEALER FOR 3 WEEKS, THEY REPLACED ALL FUEL INJECTOR/COILS AND IT KEPT HAPPENING, THEN THE FUEL MODULE GOT REPLACED AND IT RAN FINE FOR 4 WEEKS AND THE PROBLEM CAME BACK, GOT STRANDED IN BOSTON, THE CAR WAS AT THE DEALER FOR 2 WEEKS, THIS TIME THEY REPLACED THE ENGINE CONTROL UNIT (TODAY 4-22-16), I'M PICKING IT UP TOMORROW. I OWN THE CAR FOR 12 WEEKS AND ONLY BEEN ABLE TO DRIVE IT 7 WEEKS, SO DISAPPOINTED IN MERCEDES BENZ.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10853024,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2016","dateComplaintFiled":"04/01/2016","vin":"WDC0G4JB6GF","components":"ENGINE","summary":"STARTER MOTOR FAILURE IN \"ECO START\" MODE AT INTERSECTION. WAS IN AN INTERSECTION WHEN CAR STALLED AND THREW A CODE. STARTER MOTOR HAD TO BE REPLACED IN FULL. VEHICLE HAD LESS THAN 1,000 MILES ON IT AND WAS 3 WEEKS OLD AT THE TIME OF THE EVENT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES-BENZ","productModel":"GLC300","manufacturer":"Mercedes-Benz USA, LLC"}]},{"odiNumber":10816305,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2015","dateComplaintFiled":"12/26/2015","vin":"WDC0G4JB2GF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"I GOT MY BRAND NEW MERCEDES BENZ GLC 300 TWO WEEKS AGO. AFTER DRIVING FOR 6 DAYS & LESS THAN 300 MILES IN TOTAL THE SUV STOPPED RESPONDING ABRUPTLY IN THE MIDDLE OF HIGHWAY CRUISING AT A SPEED OF 70 MPH WITH A TRANSMISSION MALFUNCTION ERROR FLASHING. WITH NO POWER IN THE CAR, I WAS LUCKY ENOUGH TO PULL IT FROM THE LEFT MOST LANE TO THE RIGHT CURB BUT IT WAS EXTREMELY SCARY TO EXPERIENCE THE SITUATION OF AN IRRESPONSIVE CAR IN THE MIDDLE OF HIGHWAY WHILE THE CAR IS MOVING.    ALL THE LIGHTS ON THE DIAL WERE LIT UP WITH A TRANSMISSION MALFUNCTION ERROR IN RED.  TRIED TO SHUT OFF THE CAR USING THE ON/OFF PUSH BUTTON BUT IT DID NOT RESPOND. AFTER OPENING & CLOSING THE DRIVER SIDE DOOR, TRIED TO SHUT DOWN THE CAR AGAIN & THE ENGINE REVVED UP. IT WAS SURPRISING AS THINGS WERE ACTING OPPOSITE.    I AM HAVING SAFETY CONCERNS WITH THIS NEW CAR, IF IT STOPS IN THE MIDDLE OF TRAFFIC AGAIN & IF WE WOULD BE LUCKY NEXT TIME TO PULL OVER SAFELY.    THE SUV IS AT MY DEALERSHIP FOR THE LAST ONE WEEK. THEY HAVE CITED SOME FAULTY TRANSMISSION PARTS AS THE CAUSE OF THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2016","productMake":"MERCEDES BENZ","productModel":"GLC","manufacturer":"Mercedes-Benz USA, LLC"}]}]}