{"count":635,"message":"Results returned successfully","results":[{"odiNumber":11745898,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"06/23/2026","vin":"JN8AZ18W59W","components":"SERVICE BRAKES, HYDRAULIC,AIR BAGS","summary":"The contact owned a 2009 Nissan Murano. The contact stated that several years ago, the vehicle was stolen, and the contact was informed that the vehicle was involved in a crash and that the air bags should have deployed; however, the air bags failed to deploy. The contact was unaware of several details associated with the crash, including the speed at the time of the crash. The vehicle was towed and returned to the contact by the Police Department. A Police report was filed, and the contact was informed that the vehicle was deemed a total loss. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic); however, the vehicle was not repaired under the recall. The manufacturer was informed of the issue. The failure mileage was approximately 130,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11719568,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2025","dateComplaintFiled":"02/21/2026","vin":"JN8AZ18W89W","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"I was going 35 MPH, normal operation speed and there was no extreme weather or road conditions. I slowed down to get into the center turn lane ended up coming to a complete stop due to on coming traffic. I was stopped for about 30 seconds to maybe a minute when I finally had enough clearance to make my turn. When I pressed the accelerator it began to accelerate but stalled out almost immediately. So I pressed and depressed the accelerator rapidly several times then it finally accelerated. When it did finally accelerate it accelerated much to quickly like it just took off. I\u2019d like to say that this excessive acceleration was terrible but it saved my passenger from getting slammed by the now on coming traffic due to the lack of power. This is not the first time it has happened it does it allot when the weather gets warmer as well as when exiting the highway coming to a complete stop and then when trying to accelerate it stalls I\u2019d say 25% of the time. I\u2019ve taken it to multiple repair shops and they all say they can\u2019t find the problem. I know their is a problem and I\u2019ve read of this happening to many other owners so why is there no recall on it yet I\u2019m surprised no one has been seriously injured or worse. In my opinion I feel like the manufacturer has complete disregard to the consumers safety. It\u2019s unsettling.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11707200,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2025","dateComplaintFiled":"12/26/2025","vin":"Jn8az18w29w","components":"UNKNOWN OR OTHER","summary":"The car just had no power and the battery had no energy to it i was stalled on hwy and had to call Aaa emergency roadside assistance","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11673032,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2025","dateComplaintFiled":"07/12/2025","vin":"JN8AZ18W89W","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"We bought our 2009 Murano new back when we were expecting our baby cause it was rated one of the safest suv on the market. For the most part besides some brake issues and the steering linkage that I had scheduled to have replaced last month its treated us well. Last month with our now [XXX]  old daughter I took it to go to a concert an hr from our house. On the highway I felt it swaying which I found weird cause it was swaying from the rear of the vehicle not the front where the linkage is. We drove home slowly and the next day I dropped it off at our mechanics to have the linkage replaced and asked him to check out the sway I felt. He immediately called me after he got it on the lift and said I needed to head to the shop that our suv was JUNK! When I got there I could not believe my eyes and thanked God that I and even more my daughter made it home safely. My mechanic of 35yrs in business said we were lucky we didn't end up in the woods on the highway and that the entire rear k member/ frame is completely rotted out and the rear tires could have flown off at any moment. I have read that there is a recall on this issue but not in the salt belt states. That is ridiculous and is an excuse to not have to back your vehicle. We live in Dartmouth MA and have barely had any snow in the past 10 yrs to salt for and even if we had this hasn't happen to any other vehicles we own. 2003GMC, 2006 Saab and my wifes Jeep all gd. Whats the point of getting a safety check during the annual inspection when you know your frame is junk and its a death trap!How in good faith can you not back your products when this is clearly a major issue. Nissan needs to do the right thing and take care of the people who have taken care of them by buying there vehicles. This vehicle has always been meticulously maintained, washed constantly at car wash with the extra fee of undercarriage spray for what when its rotting from the inside out as you are aware off. Make it a recall before people get killed!  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11660467,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2025","dateComplaintFiled":"05/12/2025","vin":"JN8AZ18W49W","components":"POWER TRAIN","summary":"The contact owns a 2009 Nissan Murano. The contact stated while driving at an undisclosed speed, the transmission started slipping. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 216,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11655141,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2025","dateComplaintFiled":"04/17/2025","vin":"JN8AZ18W19W","components":"ELECTRICAL SYSTEM","summary":"My battery went dead, and I was trapped inside my car, there is not way to get out of the vehicle with out someone having the hidden key inside the fob, or lock smith, or break the window, this is a huge safety issue especially in extreme weather or hazardous situations. I parked my vehicle to get gas in a small town, and was stuck inside my car for over 30 mins, until I finally got someone to assist me,","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11625137,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2024","dateComplaintFiled":"11/14/2024","vin":"JN8AZ18W29W","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact's daughter owns a 2009 Nissan Murano. The contact stated that occasionally, while driving at an undisclosed speed, the brake pedal was depressed but went to the floorboard. The contact stated that the brakes had become inoperable However, moments later the brakes became operational. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 105,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11617298,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2024","dateComplaintFiled":"09/30/2024","vin":"JN8AZ18W79W","components":"STRUCTURE","summary":"After noticing a noise on the left rear of my car after hitting a pothole, I took my 2009 Nissan MURANO to my local mechanical garage.   What was found was a rusted sub frame. Obviously this could have resulted in injuries","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11614000,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2024","dateComplaintFiled":"09/11/2024","vin":"JN8AZ18W59W","components":"AIR BAGS","summary":"The contact owns a 2009 Nissan Murano. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the front passenger air bag failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 94,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11607393,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"08/08/2024","vin":"JN8AZ18U49W","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"When starting my vehicle, it would shake and hesitate to turn on. While driving, It would hesitate when accelerating. When driving at 70 miles, the vehicle would hesitate then drop 3 to 4 miles below speed on its own. The dashboard would indicate drive mode then change to reverse mode then back to drive mode, then reverse mode continuously while driving. The car was also making a loud clanking noise. When I was at a standstill at a red light with foot on the brake, the car was jerking forward on its own. I was driving the car with my 2 year old when this happened and decided to take it to a mechanic who confirmed that it is a transmission problem as well as a broken axle on the left.  I left the car at his shop and started shopping around for a transmission replacement which is very costly. My concern is, if this has been a faulty issue with 2009 Nissan Murano transmissions, then it is likely that this can happen again if I purchase a used transmission which at this time, I cannot afford so it is sitting at the mechanics repair shop until I either save money for a transmission or use the money to get a better used vehicle. At this time I have to take my mom to work and use her car so i can go to work. I\u2019ve been doing this for the past 2 weeks and unsure as to how much longer I can keep doing this as our work hours are conflicting.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11603339,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2024","dateComplaintFiled":"07/19/2024","vin":"JN8AZ18W69W","components":"ENGINE","summary":"The contact owned a 2009 Nissan Murano. The contact stated that while the vehicle was parked in the apartment building parking lot and turned off for approximately five hours, the vehicle caught fire and was destroyed. The fire department was called to the scene and extinguished the flames. The cause of the fire was not determined. A fire report was taken at the scene that indicated the fire originated in the engine compartment. Two parked vehicles were also damaged during the incident. The contact indicated that the engine was recently replaced at the dealer days before the incident. The manufacturer and local dealer were notified of the failure. The failure mileage was 94,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11602426,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"07/15/2024","vin":"JN8AZ18W59W","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2009 Nissan Murano. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard, with the ABS warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with brake failure. The contact was informed that the brake pads needed to be replaced. The vehicle was repaired but the failure recurred. The dealer was contacted; however, the vehicle was not repaired after the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11599811,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2024","dateComplaintFiled":"07/07/2024","vin":"JN8AZ18W89W","components":"AIR BAGS,WHEELS,SERVICE BRAKES","summary":"Falla en abs y ruedas riesgo al frenar tarda demasiado luces de abs vdc off AWD y tpms","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11598543,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"07/03/2024","vin":"JN8AZ18W29W","components":"STRUCTURE","summary":"The contact owns a 2009 Nissan Murano. The contact stated that while inspecting the vehicle, it was discovered that the entire subframe was rusted. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 160,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11594336,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2024","dateComplaintFiled":"06/14/2024","vin":"JN8AZ18W89W","components":"SUSPENSION,WHEELS,SERVICE BRAKES","summary":"Abs","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11594417,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2024","dateComplaintFiled":"06/14/2024","vin":"JN8AZ18W89W","components":"WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Abs/vdc off/awd en el tablero","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11590796,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2024","dateComplaintFiled":"05/26/2024","vin":"JN8AZ18W39W","components":"SUSPENSION","summary":"While driving the car, you could hear a squeaking noise coming from the rear passenger side of the car.  It would get louder if you hit a bump.  It took mechanics awhile to figure out what it was but it turned out to be the rear subframe had rusted through on the rear passenger side.  The rest of the subframe is not rusted.  However, it is now not safe to drive.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11589029,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2022","dateComplaintFiled":"05/16/2024","vin":"JN8AZ18W09W","components":"POWER TRAIN,SERVICE BRAKES","summary":"My 2009 Nissan Murano had a bad battery and starter, after replaced them the ABS/VDC/Slip control light were illuminated and ABS function lost. I searched online and found a lot of the Murano owners had the same issue by just replacing a battery then got these DTCs. At the end we found Nissan know this issue and issue a TSB for repair with customer's expense. They know this is factory issue but not recall it or even not notify their customer, it's safety issue and still need the customer to search it and repair with the customer's money (to pay their faults).  TSB: NTB10-113a","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11584981,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2024","dateComplaintFiled":"04/24/2024","vin":"JN8AZ18W59W","components":"UNKNOWN OR OTHER","summary":"Car has 120 000. Miles on it.  Subframe is completely rotten and broken.  UNDRIVEABLE!!!!!!  WELL KNOW ON 2009 MURANO'S.  What can Nissan do about this?","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11576772,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2023","dateComplaintFiled":"03/12/2024","vin":"","components":"SERVICE BRAKES, AIR","summary":"See attached document for complaint","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11573869,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2024","dateComplaintFiled":"02/25/2024","vin":"JN8AZ18W69W","components":"POWER TRAIN","summary":"My car hesitates then launches after a stop. It is the CVT transmission I assume. It is not safe when I am accelerating into traffic or trying to merge. Only 132,000 miles on the car.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11562129,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"12/27/2023","vin":"JN8AZ18U89W","components":"AIR BAGS","summary":"Blinking airbag sign in my Nissan Murano since week. Reset did not work by mechanic..","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11558828,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2023","dateComplaintFiled":"12/06/2023","vin":"JN8AZ18U49W","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"This has happened on two different occasions. While driving the vehicle the alternator has gone out and there is no warning that there is any problem but you lose your throttle control and the car loses power and is unable to accelerate. The 1st time this happened I was in the middle of an intersection trying to make a left turn and lost all power to be able to move the car. Luckly no one was coming in the other direction, or I could have been involved in a serious accident!!! I had the alternator check and it was bad, so we replaced it. The second time this happened was two days ago I was doing 65 MPH on a four-lane highway and without any warning I lost power and could not accelerate I was able to pull to the side of the road, but m emergency flashers were of no use due to the battery was low because the entire car was using it for power. The car has no gauge or light of any type to warn you that the alternator has failed till you lose power and are unable to accelerate.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11557271,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2023","dateComplaintFiled":"11/28/2023","vin":"JN8AZ18W39W","components":"ELECTRICAL SYSTEM,AIR BAGS,SEATS","summary":"Passenger seat sensor light for air bag stays lit, flashing 1 steady and 5 bursts. Shows airbag off even with adult sitting in passenger seat","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11546378,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2023","dateComplaintFiled":"09/25/2023","vin":"","components":"POWER TRAIN","summary":"The contact owns a 2009 Nissan Murano. The contact stated that while driving at an undisclosed speed, the engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission seal. The vehicle was not repaired. The vehicle was taken to another independent mechanic, who confirmed the diagnosis and advised the contact to take the vehicle to a dealer. The vehicle was then taken to the dealer, who diagnosed failures with the axel seals, rear differential axle seal, and left TPMS sensor. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11537851,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2023","dateComplaintFiled":"08/11/2023","vin":"JN8AZ18W99W","components":"WHEELS,UNKNOWN OR OTHER","summary":"Tire pressure monitoring system is not working although the air pressure is kept as requested. The light is always ON which makes identification of loss of air pressure difficult to dictate, and can cause loss of vehicle control and serious damage in highways.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11522173,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/13/2023","dateComplaintFiled":"05/15/2023","vin":"JN8AZ18W99W","components":"SERVICE BRAKES","summary":"When driving at a slow speed and applying full brakes, the car rather than stopping quickly took more time to stop and thus resulted in an accident - collided with the car in front. There was a recall for this car in 2019 for exactly this problem - R1814. Apparently, the fix the dealer has performed didn\u2019t alleviate the problem. I sincerely request you to perform a thorough assessment of the recommended fix for this recall to safeguard others from this serious safety issue. Also, if possible, I request you to arrange for assessment of my vehicle to confirm if my ABS concerns are true which I truly believe they\u2019re.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11519208,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2023","dateComplaintFiled":"04/27/2023","vin":"JN8AZ18U09W","components":"POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"While trying to make a turn in a busy intersection, the car stall and loses power it goes into a limp mode.  The car slowly limps out of traffic to the side.  Note VDC off and 2 red - neg sign brake light is on.  Turn the ignition off for a few minutes.  Turn ignition back on and no problem.  The car starts up no problem.  I had the brakes check out and no issues.  I took to Nissan dealership .  They said it is the alternator.  I had new alternator put in 6 months ago. Took back to the company  who put the alternator on He said it is working. They said this car notorious for the CVT transmission issues.  This problem has happen twice in traffic.  This is not safe.... I am afraid to drive this car.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11517920,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2023","dateComplaintFiled":"04/19/2023","vin":"JN8AZ18W09W","components":"STRUCTURE","summary":"The contact owns a 2009 Nissan Murano. The contact stated while having routine brake service performed, the mechanic notice that the rear subframe was rusted. The vehicle was not repaired. The manufacturer was contacted but the manufacturer provided no assistance. The failure mileage was 119,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11515689,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2021","dateComplaintFiled":"04/05/2023","vin":"JN8AZ18U49W","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"As with the current Nissan recall the car just shutoff.  On two separate occasions, one at highway speed on a high speed heavy traffic road and once of a neighborhood road.  Both times spontaneously and without any warning or trouble lights or indications of a problem.  Vehicles was towed and serviced at a Nissan dealership..  Both incidents were extremely dangerous one to get to shoulder in high speed traffic and to exit vehicle next to traffic and the other at night in a dark neighborhood.   Dealer was without explanation on cause so we dont know if the problem is fixed or not.   Prior request #602941","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11513684,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2023","dateComplaintFiled":"03/24/2023","vin":"JN8AZ18W09W","components":"AIR BAGS","summary":"Nissan has a voluntary recall for faulty air bag sensors on 2009 Nissan Murano but when you take it in they say your vin is not included. This is fraud because they know that ALL Muranos from 2009 and other years have a faulty sensor in the passenger seat and the air bags will NOT deploy. They lie because the fix is a new seat cushion which is expensive.  They try to charge owners $5000 to repair a safety issue that is their responsibility. There are many, many complaints for this issue and many people are driving around without airbags because of Nissan\u2019s dereliction. How many people will die??","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11507429,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2023","dateComplaintFiled":"02/15/2023","vin":"JN8AZ18W29W","components":"AIR BAGS","summary":"In reference to my 2009 Murano, I like to bring my concern/complaint into your attention that since Jan 07, 2023, my Murano's airbag light is blinking. On Jan. 16, 2023, I took my SUV to ACME Nissan dealer situated at 2050 Highway 130, South Brunswick, NJ. 08852 for checkup and repair. Dealer diagnosed airbag issue code B1018 and advised \"in control unit K8820-1AL0A and 873A2-3Z53A seat sensor are bad and need to be replaced. Dealer mentioned that they cannot replace these part/sensors, because they are not available thru Nissan anymore. Dealer also tried to get these parts from the aftermarket dealer. But these parts are also not available in aftermarket. Not functioning of airbags is a big-time Safety issue. I contacted Nissan customer service support and opened the case (48254432). But some reason they are not helping me at all in resolving this safety issue. Their answer is, they cannot do anything for this issue. While going through the Nissan forum, I noticed that this safety issue is common in Nissan Murano. This wonders that why Nissan have not issued any recall on this airbag safety issues. Are they going to issue the recall after someone die in the accident because of this airbag issues.    Now I cannot even trade my SUV because of this safety issue. Now I am too afraid to drive my 2009 Murano. I love my Murano so much it runs like a new and I am not in the position to buy a new Murano at this time. I would really appreciate if you can request Nissan to rectify this issue as soon as possible.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11501794,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2022","dateComplaintFiled":"01/14/2023","vin":"JN8AZ18W39W","components":"AIR BAGS","summary":"The icon for the passenger airbags are flashing on my vehicle dashboard about two months ago (11/2022). Back in 2013 my vehicle was in a crash with substantial front end damage\u2026no other vehicle was involved. Also the airbags in front row seats did not deploy. I\u2019m planning on taking in my vehicle to get it checked out and tuned. Any guidance from NHTSA is greatly appreciated. Thank you.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11494248,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2022","dateComplaintFiled":"11/19/2022","vin":"JN8AZ18W99W","components":"WHEELS","summary":"TPMS light always ON. The tire pressure are all good but still shows the sign.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11490764,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2022","dateComplaintFiled":"10/25/2022","vin":"JN8AZ18W99W","components":"STRUCTURE","summary":"The contact owns a 2009 Nissan Murano. The contact stated while driving approximately 15 MPH and making a left turn, she heard a sound like loosened bolts coming from the rear driver's side tire. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed that the rear end subframe was severely rusted and parts of the suspension had fractured and detached from the subframe. The mechanic determined that the entire rear end needed to be replaced. The contact previously had the brake pads, rotors, and calipers replaced on the rear of the vehicle prior to the frame failure and was informed by the mechanic that the stress of having had brakes installed might have contributed to the frame being fractured. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11488074,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2022","dateComplaintFiled":"10/05/2022","vin":"JN8AZ18W89W","components":"SERVICE BRAKES, AIR,ENGINE","summary":"The contact owns a 2009 Nissan Murano. The contact stated that months after she purchased the vehicle, while she was driving, the brake pedal was depressed, and the vehicle started to jump. Additionally, the contact stated that on a separate occasion while driving, the vehicle intermittently went into Limp Mode and stalled. The check engine warning light was illuminated. The vehicle was towed the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that assistance would not be provided. The failure mileage was approximately 104,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11484339,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2022","dateComplaintFiled":"09/13/2022","vin":"JN8AZ18U29W","components":"SERVICE BRAKES","summary":"Brake pedal now goes to floor before brakes engage. This occurred after stopping suddenly. Mechanic changed master cylinder and bled system but no change. No warning lamps on dashboard.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11482546,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2022","dateComplaintFiled":"09/02/2022","vin":"JN8AZ18WX9W","components":"AIR BAGS","summary":"The contact owns a 2009 Nissan Murano. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side air bag needed to be replaced; however, the parts were not available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the passenger's side air bag part was no longer being manufactured. The failure mileage was approximately 90,000.  The consumer stated that a replacement part was available from a salvage dealer but it wouldn't work because her vehicle would need the exact make and model that it came with. The vehicle is yet to be repaired and the passenger air bag sensor is still faulty.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11481694,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"08/29/2022","vin":"JN8AZ18U79W","components":"POWER TRAIN","summary":"When stopped at stop lights or even a stop sign & it's my time to go my vehicle will \"creep\" at a snail's pace regardless of my position on the gas petal, then all of a sudden jerk & take off fast. On 2 occasions my vehicle would not even go when the turn light went to green & I quickly shifted to \"L\" where it did take off & the rooms jumped to 5000 & after getting out of heavy traffic I put it back in Drive.  This issue occurs randomly & I've had a verbal conversation with a mechanic in my family that says, my 2009 Murano has a CVT transmission, they are very costly to replace.  I only have 159,000 miles on my Murano & I drive my Autistic grandson to school & home only.   I'm only bringing this to your attention to fund out if I'm the only person that has had issues with the CVT transmission bc a $4-$5000 new transmission is impossible for us.  This has been happening off & on for about 6 months.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11481369,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"08/26/2022","vin":"JN8AZ18U29W","components":"AIR BAGS","summary":"The contact owns a 2009 Nissan Murano. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The contact stated that a diagnostic test was performed on the vehicle by the dealer and it was determined that a sensor in the front driver\u2019s side seat was defective, causing the failure. The contact was provided an estimate for the repair. The manufacture was also notified of the failure and informed the contact that there was no recall on the VIN and the warranty had expired. The vehicle was not repaired. The failure mileage was approximately 207,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11475711,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2022","dateComplaintFiled":"07/25/2022","vin":"JN8AZ18U49W","components":"VISIBILITY","summary":"The contact owns a 2009 Nissan Murano. The contact stated while driving approximately 67 MPH, the sunroof suddenly detached. The dealer was contacted and stated that the sunroof needed to be replaced. The contact also contacted a certified auto body shop that stated the same. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 179,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11474244,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2022","dateComplaintFiled":"07/16/2022","vin":"JN8AZ18W39W","components":"AIR BAGS","summary":"Airbag warning light blinking. Checked with mechanic and the passenger airbag will not deploy if an accident occurs.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11473403,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2022","dateComplaintFiled":"07/11/2022","vin":"JN8AZ18W49W","components":"STRUCTURE","summary":"The contact owns a 2009 Nissan Murano. The contact stated that while driving at various speeds, a loud clunking type noise was present coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear subframe had separated due to severe corrosion and rusting and advised that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 133,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11472597,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2022","dateComplaintFiled":"07/06/2022","vin":"JN8AZ18WX9W","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2009 Nissan Murano. The contact stated that while her granddaughter was driving 15 MPH and slowing down for a traffic light, the brake pedal was depressed however, the vehicle failed to slow as needed. The contact stated that the vehicle stopped in the middle of the intersection. The contact stated that her granddaughter was not aware if a warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic determined that the front calipers, brake pads, brake lines, and rotors needed to be replaced. The vehicle was repaired; however, the brake failure persisted. The contact researched online and related the failure to NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 159,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11466898,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2022","dateComplaintFiled":"06/01/2022","vin":"JN8AZ18W19W","components":"STRUCTURE","summary":"The contact owns a 2009 Nissan Murano. The contact stated while driving at various speeds, he heard abnormal sounds coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the entire subframe was severely corroded and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 190,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11458109,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"03/24/2022","vin":"JN8AZ18WX9W","components":"SERVICE BRAKES, AIR","summary":"The contact owns a 2009 Nissan Murano. The contact stated that while driving, the brake pedal was depressed to the floorboard. Additionally, while driving, the brake pedal was depressed and was slow to respond. The diagnostic trouble code C1109: (Anti-Lock Brake System (ABS) Module Actuator (Electrical Control Unit) and low voltage battery message were displayed. The vehicle was taken to the local dealer where it was diagnosed twice. The contact was informed that the brakes needed to be flushed. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 95,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11457170,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"03/17/2022","vin":"JN8AZ18W69W","components":"UNKNOWN OR OTHER","summary":"I brought this vehicle from a car dealership in cash. The dealership told me everything is working fine within the car since it's a used car. I've only used it 3 weeks from the date I brought it now it not running anymore. Tried to get ahold of the dealership they don't answer any of my calls.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11451546,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2022","dateComplaintFiled":"02/11/2022","vin":"JN8AZ18WX9W","components":"STRUCTURE","summary":"Right rear subframe rusted out - suspension has become disconnected from chassis. Car is unsafe to drive. The car is available for inspection. We could have lost control of the car because of this issue. Nissan did not identify the rust and sub-frame issue, another independent auto repair shop did (Worldwide Auto: bloomington, IN). Nissan missed this when we brought it in for investigation but rather blamed it on a steering wheel sensor malfunctioning. The component hasn't been inspected by police or insurance rep. Dashboard light came on before we brought it to Nissan, who then misdiagnosed the issue.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11448208,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"01/20/2022","vin":"jn8az18u79w","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"The contact owns a 2009 Nissan Murano. The contact stated that while his daughter was driving at an unknown speed, the passenger\u2019s side air bag light flashed on the instrument panel. The vehicle was taken to the dealer where the battery was reset, and the warning light disappeared. A few weeks later, the warning light returned, and the vehicle was taken back to the dealer. The dealer diagnosed the failure with a defective sensor inside the passenger\u2019s side seat. Upon investigation, the contact linked that failure to NHTSA Campaign Number: 08V521000 (Air Bags, Electrical System). The manufacturer was notified and informed that contact that there were no open recalls on the vehicle. The contact was also provided a case number. The vehicle was not repaired. The failure mileage was approximately 200,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11446371,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"01/05/2022","vin":"JN8AZ18W19W","components":"AIR BAGS","summary":"The contact owns a 2009 Nissan Murano. The contact stated that while operating the vehicle, the passenger\u2019s side airbag warning light would remain illuminated. The vehicle was taken to an independent mechanic who diagnosed that the occupant classification control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 08V521000 (Air Bags). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 105,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11445560,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"12/30/2021","vin":"jn8az18u29w","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2009 Nissan Murano. The contact stated that upon the depression of the brake pedal, additional brake pedal travel time would be required to stop the vehicle as the brake pedal would depress to the floorboard. The contact described the brake as feeling \"spongy\" upon depression and that no warning light was illuminated on the instrument panel. The contact initially contacted an independent mechanic who bled the brake lines; however, the failure persisted. The contact then called the dealer who linked the failure to NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic) however, the contact was given an estimate for a diagnostic. The manufacturer was also notified of the failure and referred him back to the dealer for assistance. The dealer agreed to repair the vehicle under recall; however, the failure remained. The contact then took the vehicle to another independent mechanic who repaired the brake master cylinder and the brake booster; however, despite these repairs, the failure persisted. The manufacturer was called back and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 200,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11443776,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2021","dateComplaintFiled":"12/14/2021","vin":"JN8AZ18W29W","components":"AIR BAGS","summary":"The contact's daughter owns a 2009 Nissan Murano. The contact stated that upon starting the vehicle, the air bag warning light illuminated on the instrument panel. The contact's daughter called a dealer who informed her that there were no recalls on the vehicle and that an extensive repair would have to be performed on the vehicle. The contact then called the manufacturer who informed him that there were no recalls or warranties on the vehicle. The vehicle had yet to be repaired. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11443563,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2021","dateComplaintFiled":"12/13/2021","vin":"JN8AZ18W69W","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"Passenger seat airbag code keeps flashing on with B1018 code present. Read that this is a common issue with Nissan vehicles and that\u2019s it\u2019s possible there is a recall.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11441524,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2021","dateComplaintFiled":"11/23/2021","vin":"JN8AZ18W29W","components":"SERVICE BRAKES","summary":"The brake pedal gets really stiff, hard to depress and the brakes gradually engage until they almost stop the vehicle. All the brakes get extremely hot when this occurs.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11433010,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2021","dateComplaintFiled":"09/15/2021","vin":"JN8AZ18UX9W","components":"Tether, Lower Anchor (on car seat or vehicle),Other/I am not sure","summary":"This car does not have the clips and I can\u2019t get the base secure for the infant car seat!","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."},{"type":"Child Seat","productYear":"9999","productMake":"GRACO","productModel":"SNUGRIDE","manufacturer":"Graco Children's Products, Inc."}]},{"odiNumber":11429595,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2021","dateComplaintFiled":"08/18/2021","vin":"JN8AZ18W29W","components":"SUSPENSION","summary":"My car has a rolling type noise in the rear, sounds like it's on both sides.  It is in the repair shop now, with possible subframe damage.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11428572,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2021","dateComplaintFiled":"08/10/2021","vin":"JN8AZ18W49W","components":"SUSPENSION","summary":"Thumping from the rear, took the car in and was told rear shocks and sway bar needed replaced.  When I took the car in for service, I was told the rear sub frame had rusted through and the vehicle should not be driven.  I was told that part was on a national backorder, so for now one could not be ordered to fix the car.  With the backorder, the mechanic thought there might be a recall, which brought me to this site. This car has been well taken care of and ran through the carwash at least once a week.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11422235,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2021","dateComplaintFiled":"06/24/2021","vin":"JN8AZ18W19W","components":"VISIBILITY/WIPER","summary":"The backup camera only works at night and even then it is grainy. During the day I can only see a green screen with the yellow and red guidelines. But not what is actually behind my vehicle. This is very dangerous and makes backing this 2009 Nissan Murano SUV difficult. It's a large vehicle with blind spots. The main reason I bought the car was because it has a backup camera installed. I have seen blogs with same complaint. Nissan offers no help or solution. Have been told I would have to buy a whole new camera and dash navigation screen. Very expensive.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11421591,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2021","dateComplaintFiled":"06/21/2021","vin":"JN8AZ18U29W","components":"UNKNOWN OR OTHER","summary":"Got car on June 15 after 3:30. Five hours later the car would not reverse or drive forward. Sound like gears would not shift. And the car was also dropped of to me with no antifreeze. I found codes: P1700, P0868, P1778, P0746 and Top Motors who I bought the car from towed the car to fix it but has not told me what was wrong with the car. I have not heard from them and I missed one and a half day of work. They gave me a 6 month warranty but it should have been 2 year warranty. They said it will take at least a week to get it back to me. I have been without my car for 5 days. The car was on Carfax website. I would like a 2 year Warranty and half of the money back of what I paid for the car.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11418189,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2021","dateComplaintFiled":"05/22/2021","vin":"JN8AZ18W09W","components":"UNKNOWN OR OTHER","summary":"1. REAR TRAILING ARM RUSTED  SUB FRAME RUSTED SPRING BUCKET RUSTED CONTROL ARM RUSTED 2. NISSAN MECHANIC SAID WHEEL COULD HAVE BROKEN WHILE DRIVEING. HE TOLD US IT WAS NOT SAFE 3. THE PROBLEM HAS NOT BEEN REPRODUCED BUT IT HAS BEEN CONFIRMED BY A NISSAN DEALER 4. THE VEHICLE HAS NOT BEEN INSPECTED BY THE MANUFACTURER. 5. THE PROBLEM FIRST APPEARED WHEN THE CAR PULLED SHARPLEY TO THE LEFT AND ALMOST CRASHED. WE HAVE OWNED THE CAR FOR 18 MONTHS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11416241,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2021","dateComplaintFiled":"05/12/2021","vin":"JN8AZ18W59W","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PARKED AT A NEARBY PARKING LOT. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. AFTER THE THIRD FAILURE, THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HUBLER NISSAN (8435 US-31, INDIANAPOLIS, IN 46227, (317) 888-9227) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 169,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11407478,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2021","dateComplaintFiled":"04/11/2021","vin":"JN8AZ18W29W","components":"WHEELS","summary":"THE TIRE SENSOR LIGHT HAS BEEN ON SINCE I PURCHASED THE CAR.  I SEE THERE ARE ISSUES WITH OTHER VEHICLES WITH THE SAME PROBLEM.  I ASSUMED IT WAS A BAD TIRE AND HAD THEM REPLACED AND BALANCED AND THE LIGHT AND THE TIRE MAINTENANCE LIGHT STILL COMES ON.  WHAT DO I DO?","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11404986,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2021","dateComplaintFiled":"03/26/2021","vin":"JN8AZ18W59W","components":"SUSPENSION","summary":"RIGHT REAR SUB FRAME RUSTED THROUGH.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11400364,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/04/2021","dateComplaintFiled":"03/11/2021","vin":"JN8AZ18U19W","components":"AIR BAGS","summary":"AIRBAG WARNING LIGHT ON DASH BEGAN FLASHING SPONTANEOUSLY AT APPROXIMATELY 92,925 MILES.  OTHER 2009 NISSAN MURANOS WITH A DIFFERENT V.I.N. HAVE BEEN RECALLED FOR SAME ISSUE BUT NOT MINE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11399667,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2021","dateComplaintFiled":"03/08/2021","vin":"JN8AZ18W29W","components":"WHEELS","summary":"TIRE PRESSURE LIGHT HAS BEEN ON SINCE I GOT THE CAR. TIRE PRESSURE IS WHAT IT'S SUPPOSED TO BE. I TOOK IT TO NISSAN THEY SAID IS A SENSOR. I SEEN PREVIOUS RECALL FOR THIS EXACT THING. WHEN I PUT MY VIN # IN IT DOESN'T HAVE IT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11399480,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2021","dateComplaintFiled":"03/06/2021","vin":"JN8AZ18WX9W","components":"POWER TRAIN","summary":"THE VEHICLE HAD CATASTROPHIC TRANSMISSION FAILURE AT HIGHWAY SPEEDS. THE VEHICLE HAS ALL REGULAR MAINTENANCE AND LESS THAN 60,000 MILES ON THE ODOMETER. WE HAD TO MAKE EVASIVE MANEUVERS TO AVOID BEING IN A COLLISION.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11399138,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2019","dateComplaintFiled":"03/04/2021","vin":"JN8AZ18U49W","components":"UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"THERES A RECALL ON THE BRAKES","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11397706,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2021","dateComplaintFiled":"02/24/2021","vin":"JN8AZ18W29W","components":"UNKNOWN OR OTHER","summary":"ON 2/19/21 I WAS DRIVING MY 2009 MURANO ON A WINDY MORNING DOWN I-90 (ISSAQUAH) ON AT AROUND 65MPH IN THE SLOW LANE, AND MY CLOSED SUNROOF GLASS DISENGAGED AND BLEW OFF THE CAR, LUCKILY NO ONE WAS BEHIND ME AT THE TIME, ELSE IT COULD HAVE BEEN CATASTROPHIC.   I THINK THIS SHOULD BE CAUSE FOR A RECALL, OR AT LEAST REPLACEMENT BY NISSAN CORP.   THERE WAS NO INDICATION OF AN ISSUE, AND WE'VE OWNED THE VEHICLE FOR ABOUT 8 YEARS.    IT MAKES ME EVEN WEARIER THAN I'M AM REGARDING THE ISSUE OF \"FOLLOWING DISTANCE\" FOR CARS.    IT COULD HAPPEN TO ANYBODY, AND IT WILL HAPPEN AGAIN, MOST LIKELY TO SOMEONE--PERHAPS WITH DIRE CONSEQUENCES  I SPOKE WITH NISSAN SERVICE IN KIRKLAND, WA AND WAS TOLD THAT IT WAS \"MOST LIKELY HANDLED BY INSURANCE\" AND THAT \"THERE WAS NOTHING NISSAN COULD DO FOR ME.\"","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11389368,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2021","dateComplaintFiled":"01/22/2021","vin":"JN8AZ18WX9W","components":"SUSPENSION,STRUCTURE","summary":"WHEN TRAVELING DOWN THE ROAD YOU CAN HEAR A VERY AUDIBLE SQUEAK AND CLUNK COMING FROM THE PASSENGER REAR OF THE VEHICLE. AFTER ARRIVING HOME I PULLED INTO THE GARAGE TO DETERMINE THE LOCATION OF THE NOISE, I PLACED A JACK UNDER THE REAR DOOR ON THE PINCH WELD AND RAISE THE WHEEL OFF THE GROUND AND REMOVED THE TIRE. UPON FURTHER INSPECTION I NOTICED THE THE RIGHT REAR SUBFRAME WHICH CONNECTS TO THE REAR FRAME OF THE VEHICLE WAS COMPLETELY RUSTED FROM TOP TO BOTTOM WITH ONLY A FRACTION OF THE METAL REMAINING AROUND THE BUSHING. THE DRIVER SIDE REAR SUBFRAME CONNECTION IS ALSO RUSTED FROM TOP TO BOTTOM, THE SUBFRAME ON THE DRIVER IS CONTACTING ABOUT 90 PERCENT OF THE BUSHING THE PASSENGER SIDE OF THE SUBFRAME IS CONTACTING ABOUT 10 PERCENT OF THE BUSHING. THE RUST ON THE REST OF THE VEHICLE FRAME AND FRONT SUBFRAME IS SLIGHTLY RUSTED. MY VEHICLE IS 2009 NISSAN MURANO WITH 160,000 MILES. THIS IS MY MAIN VEHICLE FOR TRANSPORTATION FOR MY KIDS AND FAMILY. THIS ISSUE HAS BEEN KNOWN TO NISSAN AS MANY PEOPLE HAVE NOTIFIED NISSAN OF THIS MANUFACTURING ISSUE. THIS HAD BEEN AN ISSUE ON THE 2006 NISSAN ALTIMA IN WHICH NISSAN ISSUED A RECALL FOR THE REAR SUBFRAME RUSTING WHICH IS THE SAME ISSUE THIS AND MANY OTHER NISSAN MURANO OWNERS ARE HAVING BUT NISSAN HAS NOT YET ISSUED A RECALL","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11387524,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2021","dateComplaintFiled":"01/11/2021","vin":"JN8AZ18W79W","components":"UNKNOWN OR OTHER","summary":"DRIVER SIDE DOOR REMAINS LOCKED, AND CAN ONLY BE OPENED IF PROPER FORCE IS APPLIED TO THE LOCK AND THE INTERIOR DOOR LATCH IS USED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11386913,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2021","dateComplaintFiled":"01/07/2021","vin":"JN8AZ18W99W","components":"SERVICE BRAKES","summary":"MY VEHICLE INSPECTION REPORT  ON 01/04/2021 RECALL ADVISORY STATED \"YOUR VEHICLE HAS ONE OR MORE RECALLS\". I FOLLOWED ALL INSTRUCTIONS  AND FOUND THAT THERE IS A PROBLEM WITH MY NC VALVE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11377512,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2020","dateComplaintFiled":"12/02/2020","vin":"JN8AZ18W99W","components":"AIR BAGS,WHEELS,SERVICE BRAKES","summary":"TOOK IN MY VEHICLE THIS MORNING TO GET 4 RECALLS FIXED, AND DEALERSHIP STATED THEY COULD ONLY FIX ONE OF THE 4 ISSUES. SPOKE TO A REPRESENTATIVE AND SHE STATED THE ISSUES FOR THE MODEL OF THE SUV WERE NOT INCLUDED IN THE VIN NUMBER, THEREFORE THE DEALERSHIP COULDN'T ASSIST WITH ALL 4 ISSUES. THE LIGHTS ON THE DASHBOARD OF THE SUV ARE ON AND ALL PERTAIN TO THE 4 ISSUES NOT INCLUDED IN THE VIN. HOW CAN I GET THESE INCLUDED IN THE VIN NUMBER SO THE DEALERSHIP CAN FIX THE ISSUES?    THE ISSUES ARE AS FOLLOW:    NHTSA CAMPAIGN NUMBER: 18V916000  NHTSA CAMPAIGN NUMBER: 09V393000  NHTSA CAMPAIGN NUMBER: 08V521000  NHTSA CAMPAIGN NUMBER: 08V066000","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11376302,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2020","dateComplaintFiled":"11/25/2020","vin":"JN8AZ18U29W","components":"ELECTRICAL SYSTEM","summary":"I WAS DRIVING IN CITY HEIGHTS ON 43 AND UNIVERSITY WHEN MY 09 URANO JUST DIED IN THE MIDDLE OF THE INTERSECTION . IT WAS NIGHT TIME I WAS BY MYSELF AND THANKGOD FOR A MAN WHO HELPED ME GET THE CAR TO THE SIDE OF THE ROAD I HAD NO POWER OR ANYTHING THOUGHT IT WAS THE BATTERY BOUGHT A NEW ONE AND IT HAPPEND AGAIN ON THE FREEWAY AS I WAS GETTING OF IN LEMON GROVE TURNOFF I WAS LUCKY I WAS GETTING OFF THE FREEWAY BECAUSE I HAD NO LIGHTS POWER NOTHING WORKED COME TO FIND OUT IT IS THE ALTERNATOR FROM WHAT IM READING ONLINE HUNDREDS OF 09 OWNERS HAVE THIS SAME PROBLEM AND IT NEEDS TO GET DEALT WITH BEFORE SOMEONE DIES BECAUSE WHEN YOUR CAR LOSES POWER ITS DONE NOT EVEN A JUMP WILL HELP PLEASE RECALL THESE ALTERNATORS . BUYING A NEW ONE DOESNT FIX THE PROBLEM. THE SAME PROBLEM WITH THE 04 MRANO ALTERNATORS. IS HAPPENING TO THE 09 MURANO ALTERNATORS  THEY NEED TO BE REBUILD NOT REPLACED THEM I DONT CARE HOW MANY TIMES I NEED TO COMPLAIN OR WHO I HAVE TO CALL TO GET THIS FIXED OBVIOSLY IT IS NISSAN RESPONIBILITY CAUSE ITS HAPPENING OVER AND OVER AGAIN DOES SOMEONE HAVE TO DIE FOR YOU GUYS TO REGOGNIZE HOW BAD OF A PROBLEM THIS IS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11373412,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2020","dateComplaintFiled":"11/06/2020","vin":"JN8AZ18W69W","components":"SUSPENSION,ENGINE","summary":"IDK","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11365269,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/19/2020","dateComplaintFiled":"10/19/2020","vin":"JN8AZ18W79W","components":"SUSPENSION","summary":"CAR HAS NOISE DRIVERS SIDE REAR TOOK TO SHOP WAS TOLD THAT THE REAR SUB FRAME IS RUSTED AND BROKE NISSAN SAID OUT OF WARRANTY.  WAS TOLD NOT TO DRIVE CAR SAFETY ISSUE WILL CAUSE ACCIDENT LOOSE CONTROL OF CAR SEEN ON FORUMS A LOT OF PEOPLE HAVE SAME ISSUE. THIS REPAIR IS COSTLY","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11364543,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2020","dateComplaintFiled":"10/15/2020","vin":"JN8AZ18W09W","components":"ENGINE","summary":"CAT FAILURE, BACK 2","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11363766,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"10/11/2020","vin":"JN8AZ18W79W","components":"ELECTRICAL SYSTEM","summary":"EXACT SAME ALTERNATOR/LOSS OF POWER ISSUES AS OTHERS HAVE POSTED. CAR HAS COMPLETELY SHUT OFF TWICE WHILE DRIVING. 2 NEW ALTERNATORS. ON MY 3RD...WAITING FOR IT TO GO ANY DAY NOW. THIS DEFECT IS EXTREMELY SERIOUS AND DANGEROUS. SOOOO MANY COMPLAINTS YET NISSAN OR THE NHTSA A HAS DONE ANYTHING TO HELP RECTIFY THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11362319,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"10/01/2020","vin":"JN8AZ18U99W","components":"SERVICE BRAKES","summary":"BRAKE SYSTEM BRAKES LOCKED ALL 4. WHEN I DRIVE IT SOUNDED LIKE RATTLING ONCE I MADE IT HOME BACKED UP IT JERKED THEN CALL A MECHANIC AND HE SAID BRAKES ARE LOCKED DNT DRIVE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11355329,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/16/2020","dateComplaintFiled":"09/16/2020","vin":"JN8AZ18W39W","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE REAR SUB FRAME WAS EXTREMELY RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CALLED AN UNKNOWN LOCAL DEALER LOCATED IN NEW JERSEY. THE DEALER OFFERED NO ASSISTANCE. THE MANUFACTURER'S CONSUMER AFFAIRS WAS MADE AWARE OF THE FAILURE AND DECLINED TO OFFER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11354351,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2019","dateComplaintFiled":"09/11/2020","vin":"JN8AZ18U49W","components":"FUEL/PROPULSION SYSTEM","summary":"FUEL GAUGE IS NOT READING FUEL LEVEL. HAPPENS MOST OFTEN WHEN FUEL IS BELOW 1/2 TANK. SERVICE ENGINE SOON LIGHT IS ILLUMINATED. THIS INCIDENT OCCURS REGARDLESS IF VEHICLE IS PARKED OR DRIVING. STARTED OCCURRING WHEN VEHICLE WAS PURCHASED IN AUGUST 2019","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11348645,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2020","dateComplaintFiled":"08/11/2020","vin":"JN8AZ18U59W","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"I WAS DRIVING THE CAR AND STOPPED AT A RED LIGHT. WHEN I HIT THE GAS TO GO WHEN THE LIGHT TURNED GREEN THE CAR WOULD NOT GO. IT TOOK ABOUT 20 SECONDS BEFORE IT WOULD GO AND WHEN IT DID IT ACTED LIKE I HAD MY FOOT ON THE GAS PEDAL WHICH I DID NOT. IT HAS DONE THIS NUMEROUS TIMES. I REPLACED THE FUEL PUMP AND TOOK IT TO A MECHANIC TWICE. NOTHING THAT HAS BEEN DONE HAS FIXED THE PROBLEM. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES DUE THE FACT THAT THE CAR STALLS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11342722,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2020","dateComplaintFiled":"08/01/2020","vin":"JN8AZ18U69W","components":"AIR BAGS","summary":"AIRBAG WARNING LIGHT ON DASHBOARD STARTED BLINKING AND WILL NOT STOP. TOOK 2009 MURANO TO DEALERSHIP AND WAS TOLD THE AIRBAG SENSORS WAS MALFUNCTIONING AND I WOULD HAVE TO REPLACE MY ENTIRE PASSENGER SEAT TO FIX IT, AT A COST OF OVER $5,000. THE MAKE, MODEL AND YEAR OF MY VEHICLE IS INCLUDED IN THE NHTSA CAMPAIGN 08V521000, WHICH HIGHLIGHTS THIS IDENTICAL PROBLEM YET MY VIN IS NOT INCLUDED IN THE RECALL. HOW CAN THIS BE? NISSAN SHOULD COVER THIS SEVERE SAFETY FAILURE THAT IS HAPPENING TO A LOT OF 2009 MURANOS. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS ABOUT 80,000 MILES. VEHICLE NO LONGER FEELS SAFE TO DRIVE AND REPAIR COST IS PROHIBITIVELY HIGH.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11341965,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2020","dateComplaintFiled":"07/28/2020","vin":"JN8AZ18W39W","components":"POWER TRAIN","summary":"TRANSFER CASE IS LEAKING.  KNOWN DEFECT IN NISSAN MURANOS.  THE DEALERSHIP RESEALED THE TRANSFER CASE THE FIRST TIME ($2000 +).  TWO WEEKS LATER IT STARTED LAKING AGAIN.  THEY FIXED IT FOR FREE UNDER REPAIR WARRANTY.  TWO MORE WEEKS LATER, THEY ARE SAYING I NEED A NEW TRANSFER CASE WHICH WILL COST $4000.  NISSAN NEEDS TO TAKE ACCOUNTABILITY FOR MANUFACTURER DEFECT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11341389,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2020","dateComplaintFiled":"07/24/2020","vin":"JN8AZ18UX9W","components":"SERVICE BRAKES","summary":"NISSAN PREFORMED WORK ON THIS VEHICLE FOR RECALL # RECALL 18V916000.  A YEAR LATER THE SAME EXACT PROBLEM OCCURRED AND NISSAN SAYS WE ARE NOW RESPONSIBLE FOR THE BILL BECAUSE THEY ONLY HAVE TO ATTEMPT TO FIX RECALLS ONCE","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11339921,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"07/17/2020","vin":"JN8AZ18W89W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE FAILED A STATE SAFETY INSPECTION DUE TO BRAKE PEDAL BEING DEPRESSED TO THE FLOOR BOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BRAKE MASTER CYLINDER WAS REPLACED HOWEVER, THE VEHICLE FAILED A SECOND INSPECTION. THE CONTACT WAS INFORMED BY THE INSPECTOR THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO HALL NISSAN VIRGINIA BEACH (3757 BONNEY RD, VIRGINIA BEACH, VA 23452) AND REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11337337,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2017","dateComplaintFiled":"07/03/2020","vin":"JN8AZ18W19W","components":"UNKNOWN OR OTHER","summary":"AS I SEEN IN RECENT RECALLS, MY TIRE LIGHT STAYS ON AFTER THE CAR STARTS.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11329517,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2020","dateComplaintFiled":"06/18/2020","vin":"JN8AZ18W79W","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE TRAVELLED OVER A POTHOLE AND THE SUB-FRAME DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE SUB-FRAME DETACHED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 128,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11322061,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2020","dateComplaintFiled":"04/23/2020","vin":"JN8AZ18W69W","components":"POWER TRAIN","summary":"THE CVT TRANSMISSION MALFUNCTIONS AND VEHICLE ENTERS FAILSAFE 'LIMP' MODE WHEN TRANSMISSION IS AT PEAK OPERATING TEMPERATURE (APPROXIMATELY 20 MINUTES OF STOP AND GO ACCELERATION FROM A COLD VEHICLE). VEHICLE BEGINS TO SHUTTER (SHAKE) WHEN ACCELERATING FROM A STOP. THE SHUTTERING DURING ACCELERATION PROGRESSIVELY GETS WORSE TO A POINT THE VEHICLE ENTERS A FAILSAFE 'LIMP' MODE. ONCE IN FAILSAFE 'LIMP' MODE YOU ABSOLUTELY HAVE NO ACCELERATION AND VEHICLE TRAVELS APPROXIMATELY 2-3 MPH. THIS PUTS THE OCCUPANTS OF THE VEHICLE IN GRAVE DANGER, ESPECIALLY IN SCENARIOS WHILE IN A LEFT TURN LANE WITH 50 MPH ONCOMING TRAFFIC THAT I HAD TO EXPERIENCE WITH MY FAMILY.    THE BROUGHT THE VEHICLE TO THE DEALERSHIP AND THEY INDICATED THAT THE VEHICLE REQUIRES A NEW TRANSMISSION; $5,000. THE VEHICLE HAS A CURRENT MARKET VALUE OF $5,000. NISSAN WILL NOT COVER THE COSTS OF THE REPAIR. CVT TRANSMISSION DEFECTS ARE A KNOWN PROBLEM AND NISSAN EXTENDED THE WARRANTY FOR THE CVT TRANSMISSION TO 10 YEARS / 120,000 MILES. MY VEHICLE IS 11.5 YEARS OLD AND AT 127,000 MILES AND THEY WILL NOT COVER THE COST OF REPAIR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11319343,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2020","dateComplaintFiled":"03/26/2020","vin":"JN8AZ18W79W","components":"SUSPENSION","summary":"2009 NISSAN WITH 174,220 MILES NOTICED STEERING WHEEL WAS NOT ALIGNED AND BACK WHEELS WERE NOT LINING UP. ALSO, WHEN DRIVING ON THE HIGHWAY THE CAR WANTS TO SWAY TO THE LEFT OR RIGHT OR BOTH WHEN A BUMP IS HIT IN THE ROAD. THE MURANO WAS TAKEN TO NISSAN DEALER TO HAVE THE CAR CHECKED AND THEY STATED THAT THE K-FRAME ON THE REAR WAS RUSTED AND BROKE COMPLETELY IN HALF CAUSING MY TIRES TO FLARE OUT AND WORN TO THE BELTS ON THE INSIDE OF BOTH REAR TIRES. I HAVE RESEARCHED AND FOUND MANY COMPLAINTS ON 2005-2010 MURANO'S WITH THE SAME ISSUE. THIS IS SURELY A RECALL THAT THE NISSAN MANUFACTURER WOULD NEED TO REPLACE. NOW I WILL NEED THE FULL K-FRAME REPLACED, NEW EXHAUST AND TIRES.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11318757,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2020","dateComplaintFiled":"03/19/2020","vin":"JN8AZ18W79W","components":"WHEELS,SERVICE BRAKES","summary":"THERE WAS A STABILIZER THAT WAS NOT CONNECTED ON THE RIGHT FRONT SIDE. FOUND OUT WHEN I WAS IN THE MECHANICS. AS FOR THE BRAKES THEY HAVE WORN DOWN QUICKLY AND HAD PROBLEMS. INCLUDING A DRIVER SIDE REAR LINE. THE TIRE PRESSURE WARNING LIGHT REMAINS ON EVEN WHEN TIRES ARE BALANCED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11316439,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2020","dateComplaintFiled":"03/05/2020","vin":"JN8AZ18W29W","components":"POWER TRAIN","summary":"BROUGHT MY VEHICLE INTO THE SHOP FOR MAINTENANCE AND WAS TOLD THAT THE TRANSFER CASE IS LEAKING. THIS IS A KNOWN ISSUE WITH THE 2009-2014 MURANO AND THERE ARE NUMEROUS COMPLAINTS ACROSS SEVERAL FORUMS. THE TRANSFER CASE CANNOT BE REPAIRED AND HAS TO BE REPLACED. THE COST TO REPLACE IT BY THE DEALERSHIP IS $3500 AND THERE ARE NUMEROUS REPORTS THAT IF THE TRANSFER CASE IS NOT FIXED THE ENGINE WILL SEIZE UP AT HIGHWAY SPEEDS. WHILE I'M LUCKY THIS HASN'T HAPPENED TO ME, IT DOESN'T MEAN IT WON'T HAPPEN TO SOMEONE ELSE WHO IS UNAWARE THAT THEIR TRANSFER CASE IS LEAKING. THIS REPAIR IS ALSO NOT COVERED UNDER WARRANTY. THERE ARE REPORTS THAT THIS ISSUE IS ONLY WITH TRANSFER CASES MANUFACTURED BETWEEN 2009 AND 2014, WHICH SOUNDS LIKE A MANUFACTURER DEFECT. GIVE THAT WHY IS THIS NOT REQUIRED TO BE COVERED UNDER A RECALL, OR AT THE VERY LEAST THE WARRANTY? SOMETHING NEEDS TO BE DONE TO FORCE THE MANUFACTURER TO BE RESPONSIBLE FOR THEIR DEFECTIVE PARTS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11312188,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2015","dateComplaintFiled":"02/28/2020","vin":"JN8AZ18U49W","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"MY MURANO LOSES POWER WHILE STOPPED OR UPON ACCELERATION FROM A STOPPED POSITION. ALL MY VEHICLE LIGHTS INSIDE AND OUT FLICKER AND FLASH. THESES LIGHTS INCLUDE DOME, DASH, RADIO, OUTSIDE LIGHTS HEADLIGHTS, PARK LIGHTS, BRAKE LIGHTS. I'VE TAKEN IT TO THE DEALER FOR DIAGNOSTIC AND THEY ALWAYS SAY IT'S THE BATTERY. I'VE HAD 5 NISSAN BATTERIES IN 5 YEARS. I'VE HAD THE ALTERNATOR REPLACED WITH NO RELIEF FOR THE ELECTRICAL PROBLEMS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11308577,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/11/2020","dateComplaintFiled":"02/11/2020","vin":"JN8AZ18W49W","components":"SERVICE BRAKES","summary":"BRAKE PEDAL GOES TO FLOOR WHEN TRYING TO STOP.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11307618,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2020","dateComplaintFiled":"02/06/2020","vin":"JN8AZ18U79W","components":"UNKNOWN OR OTHER","summary":"1/31/2020 - BRAKE LIGHT AND BATTERY LIGHT CAME ON. AT A TRAFFIC LIGHT, WENT TO PROCEED WHEN LIGHT TURNED GREEN, CAR LITERALLY DIED AS I ACCELERATED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11302633,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"01/28/2020","vin":"JN8AZ18W59W","components":"AIR BAGS","summary":"MY VEHICLE WAS INVOLVED IN A RESIDENTIAL HEAD ON COLLISION WITH A PARKED CAR GOING AT A 35-40 MPH SPEED. THE AIRBAGS HOWEVER DID NOT DEPLOY AND BY THE LOOKS OF THE CRASH I FEEL LIKE THEY SHOULD HAVE.I WAS NOT HURT IN THE ACCIDENT MY CAR WAS STOLEN IT WAS REPORTED AND RECOVERED.*DT*JB","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11301479,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2017","dateComplaintFiled":"01/23/2020","vin":"JN8AZ18W79W","components":"SERVICE BRAKES","summary":"WOULD LOSE BRAKE PRESSURE GOING OVER A MANHOLE COVER/ANY UNEVEN SURFACE WHILE BRAKING, GENERALLY BRAKING TO A STOP. THIS WOULD HAPPEN PERIODICALLY FOR ABOUT A YEAR (2016-2017). ON 9/3/2017 I WAS BRAKING FOR A RED LIGHT, WENT OVER A MANHOLE COVER AND LOST ALL BRAKE PRESSURE. VEHICLE WOULD STOP BUT YOU WOULD NEED TO PRESS THE PEDAL TO THE FLOOR.    I BROUGHT MY CAR TO THE DEALERSHIP WHERE THEY DETERMINED THE ABS CONTROL UNIT WAS INOPERABLE. THE DEALERSHIP REPLACED THE UNIT 9/14/17.    I CONTACTED NISSAN AND WAS GIVEN A CASE NUMBER (28309423) BUT WAS NEVER CONTACTED. I AM REPORTING THIS NOW AS MY VIN IS NOT INCLUDED IN THE CURRENT RECALL AND I FEEL IT SHOULD BE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11300843,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2019","dateComplaintFiled":"01/21/2020","vin":"JN8AZ18W89W","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ON THE PASSENGER SIDE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER MODERN NISSAN OF WINSTON SALEM, 5795 UNIVERSITY PKWY, WINSTON-SALEM, NC, 27105, THEY DETERMINED THAT THE SENSOR ON THE PASSENGER SIDE SEAT HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,488.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11292132,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2017","dateComplaintFiled":"12/30/2019","vin":"JN8AZ18W59W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED FOR AN EXTENDED AMOUNT OF TIME AND ALMOST TO THE FLOORBOARD BEFORE THE VEHICLE WOULD COME TO A STOP. THE VEHICLE FAILED TO STOP IMMEDIATELY AND TOOK AN EXTENDED AMOUNT OF TIME. HAWKINSON NISSAN (LOCATED AT 5513 MILLER CIRCLE DRIVE, MATTESON, IL 60443, 708-252-3769) DIAGNOSED THAT THE ABS HAD NO FAILURE WITH THE HCU. THE DEALER FLUSHED THE BRAKE FLUID, BUT DID NOT REPLACE THE HCU. THE REPAIRS WERE PERFORMED PER NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS A VALVE ISSUE REGARDING THE ABS, WHICH WAS A MECHANICAL DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11290345,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2019","dateComplaintFiled":"12/20/2019","vin":"JN8AZ18U29W","components":"AIR BAGS","summary":"FRONT AND PASSENGER BAGS JUST WENT OUT.  WAS NEVER INVOLVED IN A WRECK.  VERY STRANGE.  WORRIED SICK NOW ABOUT THE SAFETY OF DRIVING IT. PLEASE HELP *DT  CONSUMER IS STILL WAITING FOR A RESPONSE.*JB","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11289998,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2019","dateComplaintFiled":"12/19/2019","vin":"JN8AZ18U69W","components":"SERVICE BRAKES","summary":"MY WIFE WAS DRIVING THE VEHICLE ON A FRIGID NIGHT AND SHE FELT THAT SHE NEEDED TO PUMP THE BRAKE UNTIL IT HITS THE FLOOR TO STOP, NEXT DAY AS SHE WAS DRIVING FROM OUR GARAGE IT JUST SLID OFF THE SLOPED DRIVEWAY. I NEEDED TO DRIVE HER TO WORK IN ANOTHER VEHICLE. I HAD THE BRAKE PADS REPLACED BECAUSE THE MECHANIC SUGGESTED THAT THE SPONGINESS OF THE BRAKE MIGHT GO AWAY IF I HAVE A NEW BRAKE PAD. AFTER THE REPLACEMENT IT WAS IF NOTHING WAS DONE TO THE BRAKES IT WAS STILLSPONGY.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11287540,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2019","dateComplaintFiled":"12/06/2019","vin":"JN8AZ19W89W","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"TOTAL LOSS OF ELECTRICAL POWER WHILE DRIVING. ENGINE DIES LIGHTS GO OUT  VEHICLE ROLLS TO A STOP.  PUT VEHICLE IN PARK AND ELECTRICAL POWER RETURN WITH NO FURTHER ACTION.  PLEASE LOOK IN TO THIS AS MY WIFE IS NOW SCARED TO DRIVE HER CAR AT ALL.  2 OCCURRENCES IN THE PAST 2 WEEKS.  NO RECALLS SHOWN BUT OTHER YEARS OF THIS VEHICLE SHOW SAME COMPLAINT.  OF THIS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11286927,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/29/2019","dateComplaintFiled":"12/04/2019","vin":"JN8AZ18U89W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING, THE VEHICLE FAILED TO STOP AS THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THEN CONTINUE DRIVING. ONCE THE VEHICLE WAS POWERED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO FRANK FLETCHER NISSAN (2327 S RANGELINE RD, JOPLIN, MO 64804, (417) 317-5179) WHERE CODE NUMBER: C1142 WAS FOUND. THE DEALER STATED THAT THE ABS ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 38082076. THE FAILURE MILEAGE WAS APPROXIMATELY 128,157.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11286726,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2019","dateComplaintFiled":"12/03/2019","vin":"JN8AZ18W59W","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"RECENTLY, A PROBLEM AROSE WITH MY 2009 NISSAN MURANO'S OCCUPANT CLASSIFICATION SYSTEM (OCS). THE AIRBAG LIGHT IN MY CAR HAD TURNED ON SO I BROUGHT IT TO THE MECHANIC. AFTER NUMEROUS EFFORTS, HE SUGGESTED THAT I BRING IT TO THE LOCAL NISSAN DEALER. WHEN I DID, THEY WERE AT A LOSS AS TO WHAT TO DO. AT THE TIME, I CALLED NISSAN NORTH AMERICA ('NNA') TO SEE IF THERE WAS ANYTHING THEY COULD DO. AFTER REGISTERING MY CONCERNS, NNA APPARENTLY MADE SOME INQUIRIES OF THE DEALER AND THEN TOLD ME THAT THE CAR WAS OUT OF WARRANTY. I BROUGHT IT BACK TO MY MECHANIC, WHO REASSEMBLED THE PASSENGER SEAT AND, SURPRISINGLY, THE AIRBAG LIGHT WENT OFF. THIS SOLUTION WAS ONLY TEMPORARY. I BROUGHT IT TO MY MECHANIC AGAIN, WHO DISCOVERED A RECALL CAMPAIGN ON AN IDENTICAL ISSUE WHICH INCLUDED MY CAR'S MAKE AND MODEL.  SPECIFICALLY, NISSAN RECALL CAMPAIGN BULLETIN NTB08-095, ISSUED 11/4/2008.  (ALSO SEE ID #: P8242, NHTSA #: 08V-521.) MY MECHANIC AGAIN REFERRED ME TO THE DEALER, WHO TOLD ME THAT 'OCCUPANT SENSOR PERFORMED PIN TEST AND FOUND INTERNAL FAILURE WITH OCCUPANT SENSOR'. I THEN CONTACTED NISSAN AND OPENED A CASE REGARDING MY SITUATION (#37964757). I RECEIVED A RESPONSE THAT THE OCS IN MY CAR WAS SOMEHOW DIFFERENT FROM THOSE THAT WERE COVERED BY THE RECALL. HOWEVER, WHEN MY PROBLEMS ARE SO SIMILAR TO THOSE DESCRIBED BY THE RECALL BULLETIN, AND THE SAME TEST THAT IS USED FOR THE RECALL FOUND ISSUES WITH MY CAR, I DON'T SEE WHY CARS WITH THE SAME OCS AS MINE SHOULD NOT BE COVERED BY THE CAMPAIGN. THERE IS NO REASON NOT TO. IT IS THE SAME MAKE AND MODEL OF THE RECALL AND IS SUFFERING FROM THE SAME ISSUE. I DON'T UNDERSTAND WHY ONE GROUP OF CARS IS COVERED BUT ANOTHER IS NOT EVEN THOUGH BOTH GROUPS ARE AFFLICTED BY THE SAME PROBLEMS. I HOPE THAT THE SCOPE OF THE RECALL CAN BE EXPANDED TO INCLUDE ALL CARS THAT, LIKE MINE, POSE A POTENTIAL SAFETY HAZARD TO THEIR DRIVERS AND PASSENGERS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11281051,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2019","dateComplaintFiled":"11/19/2019","vin":"JN8AZ18WX9W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE TRAFFIC SUDDENLY STOPPED. THE CONTACT ATTEMPTED TO STOP THE VEHICLE; HOWEVER, THE BRAKES FAILED AND CAUSED THE CONTACT TO REAR END THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO WAS NOT ABLE TO FIND ANY FAILURE WITH THE BRAKES. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY A WEEK AGO. DORSCHEL NISSAN (LOCATED AT 3817 W HENRIETTA RD, ROCHESTER, NY 14623, 585-334-9440) DIAGNOSED THAT THE TWO LOWER PINS ON THE FRONT BRAKES WERE NOT PROPERLY LUBRICATED. THE VEHICLE WAS REPAIRED AND THE BRAKE FLUID WAS CHANGED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11277983,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2019","dateComplaintFiled":"11/04/2019","vin":"JN8AZ18W79W","components":"SUSPENSION","summary":"2009 NISSAN MURANO. BROKEN REAR CROSSMEMBER MAKING VEHICLE UNSAFE TO DRIVE, NEEDING REPLACEMENT OF CROSSMEMBER. NISSAN HAS PROBLEMS WITH CROSSMEMBERS ON MULTIPLE MODELS RUSTING AND BREAKING. CLEARLY THEY KNOW OF PROBLEM BUT HAVE BEEN ABLE TO GET AWAY WITH MANUFACTURING THESE VEHICLES TO JUST LAST LONG ENOUGH TO MAKE PAST WARRANTY. THERE HAS BEEN A RECALL IN 2006/2007 ON ALTIMA AND MAXIMA I BELIEVE FOR THIS PROBLEM. WE FIRST NOTICED BROKEN CROSSMEMBER WHEN CLUNKING NOISES FROM REAR STARTED WHILE DRIVING. ALSO ALIGNMENT AFFECTED WITH STEERING WHEEL OFF CENTER IS AN INDICATOR. SO USED NISSAN VEHICLES BEING PURCHASED BY YOUNG NEW FAMILIES WITH CHILDREN IS A DISASTER WAITING TO HAPPEN.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11271584,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2019","dateComplaintFiled":"10/28/2019","vin":"JN8AZ18W69W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL MULTIPLE TIMES FOR IT TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO CROWN NISSAN OF GREENSBORO (LOCATED AT 3900 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9853) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL UNIT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 140,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11271319,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2019","dateComplaintFiled":"10/27/2019","vin":"JN8AZ18W19W","components":"AIR BAGS,SEATS","summary":"AIRBAG WARNING LIGHT SUDDENLY STAYED ON FLASHING.  THERE HAS NEVER BEEN ANY ACCIDENT.  LOW MILES AND RARELY A PASSENGER IN THE CAR.  NISSAN DEALER CHECKED AND DETERMINED IT WAS THE PASSENGER SENSOR.  THEY REPLACED THE SENSOR AND LIGHT REMAINED.  THEY THEN SAID THEY HAD TO REPLACE THE ENTIRE PASSENGER SEAT BOTTOM TO FIX THE ISSUE.  ~$3,700 LATER AND IT IS FIXED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11269790,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2019","dateComplaintFiled":"10/20/2019","vin":"JN8AZ18W69W","components":"AIR BAGS,SEATS,UNKNOWN OR OTHER","summary":"AIR BAG WARNING LIGHT STARTED FLASHING AND DOES NOT GO OFF.  DEALER (LANCASTER NISSAN) TESTED THE VEHICLE AND STATED THAT SENSOR OR SEAT SENSOR COULD BE BAD.  THEY WERE ABLE TO TURN OFF WARNING LIGHT, BUT IT STARTED AGAIN THE NEXT TIME I DROVE THE CAR.  ESTIMATES TO REPLACE SENSOR ($1,500) AND SEAT SENSOR ($4,500) SEEM EXTREMELY HIGH.  VEHICLE HAS ONLY 39,000 MILES AND WAS PURCHASED NEW.  DEALER STATED THERE IS NO OPEN RECALL DESPITE RESEARCH SHOWING 100'S OF 2009 MURANOS WITH THE SAME ISSUE AND A PRIOR RECALL ON EARLIER MURANOS AND INFINITI'S - CLEARLY THE SAME MANUFACTURING DEFECT.  HAVE NOT TAKEN AN ACTION TO REPAIR AT THIS POINT,","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11269213,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2019","dateComplaintFiled":"10/17/2019","vin":"JN8AZ18U79W","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"I HAVE A REPEATED ELECTRICAL ISSUE WITH MY CAR. AT FIRST, I THOUGHT MY ISSUE WAS DIAGNOSED IMPROPERLY BUT I WAS RECENTLY ON THE NHTSA PAGE AND FOUND OVER 20 COMPLAINTS THAT EXPRESSED THE SAME EXACT ISSUE I HAVE BEEN HAVING. THAT ISSUE BEING THE FACT THAT MY CAR, WHEN IN MOTION WILL COMPLETELY SHUT OFF ON ME AND GO INTO NEUTRAL. THIS WILL HAPPEN WITHOUT ANY WARNING AND FOR ME HAS HAPPENED BOTH TIMES ON THE HIGHWAY WHILE GOING 75 MPH. ONCE THE CAR STALLS OUT, THE POWER STEERING WILL ALSO GO OUT IN ABOUT 30 SECONDS AND THE ENGINE WILL COMPLETELY SHUT OFF AT THAT TIME. THEREFORE, YOU HAVE ABOUT 30 SECONDS TO ROLL YOUR CAR TO A SAFE SPOT IN ORDER TO AVOID A CRASH. THERE IS NO TURNING THE CAR OFF AND THEN BACK ON, AS WHEN YOU TRY TO DO SO ALL OF THE DASH LIGHTS WILL COME ON AND THE ENGINE WILL NOT START BACK UP AS THE BATTERY IS DEAD OR CLOSE TO IT. IF YOU ARE LUCKY YOU CAN GET JUMPED BUT THE BATTERY BECOMES SO DRAINED THAT IT CANNOT EVEN HOLD A CHARGE FOR A MILES WORTH OF POWER. BOTH TIMES I HAVE HAD TO HAVE MY MURANO TOWED INTO A SHOP. THE FIRST TIME THIS ISSUE OCCURRED I WAS TOLD I NEED MY BATTERY REPLACED AS IT WAS DEAD AND THAT WAS THE CAUSE OF MY ENGINE FAILURE. THIS SOUNDED STRANGE TO ME AT THE TIME, AS THE BATTERY THAT I HAD WAS A LITTLE LESS THAN A YEAR OLD BUT I WAS JUST WANTING TO PICKUP A WORKING CAR AND PUT THIS BEHIND ME. MY CAR WORKED PROPERLY FOR 48 DAYS BEFORE I AGAIN, HAD THE SAME EXACT ISSUE OCCUR TO ME, WHILE AGAIN TRAVELING ON THE HIGHWAY GOING 75 MPH. THIS TIME, THERE WAS NOT ADEQUATE SPACE ON THE HIGHWAY TO PULL OVER AND I HAD TO CALL 911 IN ORDER TO AVOID A CRASH. AGAIN, I HAD MY CAR TOWED AND WAS NOW TOLD IT WAS AN ISSUE WITH THE ALTERNATOR, WHICH I THEN HAD REPLACED. I AM NOW WORRIED THIS ISSUE WILL REOCCUR AS PEOPLE ARE STATING THEY HAVE HAD THEIR ALTERNATOR REPLACED 2 AND 3 TIMES AND ARE STILL BEING PUT IN THESE SCARY, ENGINE FAILURE SITUATIONS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11266949,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2019","dateComplaintFiled":"10/08/2019","vin":"JN8AZ18W49W","components":"POWER TRAIN","summary":"DRIVE TRANSFER CASE MAKES LOUD KNOCKING NOISE AND THE AWD BUTTON COMES ON AND OFF, AFTER RESEARCH OTHERS REPORTED THIS CAUSES VEHICLE TO SUDDENLY STOP AT HIGHWAY SPEEDS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11266046,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2019","dateComplaintFiled":"10/04/2019","vin":"JN8AZ18W49W","components":"STEERING,SERVICE BRAKES","summary":"THE VEHICLES POWER STEERING GOES IN AND OUT AS WELL AS THE BRAKING SYSTEM","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11265670,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2019","dateComplaintFiled":"10/02/2019","vin":"JN8AZ18U59W","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"THE VEHICLE WILL SHUT OFF WHEN DRIVING WITHOUT ANY WARNING. IT WILL GO INTO LIMP MODE OR COMPLETELY DIE WHEN ON A MAJOR HIGHWAY. LIGHTS WILL START FLASHING AND POWER STEERING WILL GO OUT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11258926,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2019","dateComplaintFiled":"09/30/2019","vin":"JN8AZ18U49W","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"STARTED TO GO TO WORK, 5 MINUTES DOWN THE ROAD CAR STARTS SHAKING ALL ELECTRICAL SHUTS OFF CAR DIES WIFE IS LOCKED IN CAR FOR A HALF AN HOUR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11259108,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2019","dateComplaintFiled":"09/30/2019","vin":"JN8AZ18W29W","components":"UNKNOWN OR OTHER","summary":"DRIVERS DOOR WILL NOT UNLOCK. VECHILE WAS PARKED. TOOK TO MY MECHANIC AND HE COULD NOT UNLOCK. TRIED WITH REMOTE, AND KEY. WILL NOT UNLOCK FROM INSIDE OR OUTSIDE THE CAR. STILL LOCKED AND WILL NOT UNLOCK","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11251938,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2019","dateComplaintFiled":"08/28/2019","vin":"JN8AZ18W29W","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I WAS DRIVING DOWN THE HIGHWAY. THERE WERE NO WARNING LIGHTS ON MY DASHBOARD ASIDE FROM THE TPMS LIGHT. THERE WAS A LOUD POP NOISE, SO I PULLED OVER TO CHECK IT OUT. WITHIN 30 SECONDS SMOKE CAME FROM UNDER THE HOOD AND QUICKLY TURNED FROM WHITE TO BLACK. THEN THE VEHICLE CAUGHT ON FIRE. IT WAS COMPLETELY BURNED WITH NOTHING BUT THE TRUNK LEFT IN TACT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11244590,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2019","dateComplaintFiled":"08/17/2019","vin":"JN8AZ18W49W","components":"SERVICE BRAKES","summary":"I AM REPORTING A COMPLAIN ABOUT NISSANS NEGLIGENCE. NISSAN DID NOT INFORMED ME ABOUT OUTSTANDING RECALL (ABS HCU) FOR THIS VEHICLE WHICH WAS ISSUED LATE 2018. I ONLY KNEW BECAUSE I BROUGHT MY VEHICLE TO MY TRUSTED MECHANIC FOR BRAKING ISSUES ON 08.20.2019 WHO INFORMED ME THAT THERE IS AN OUTSTANDING RECALL FOR THIS VEHICLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11244295,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2019","dateComplaintFiled":"08/15/2019","vin":"JN8AZ18W49W","components":"SERVICE BRAKES","summary":"ABS RECALL. MY CAR HAS DEEP BRAKE & TAKE LONGER TO STOP SO BROUGHT TO MY MECHANIC & INFORMED ME THAT IT HAS AN OUTSTANDING ABS RECALL SO I BROUGHT IT TO KEOPPEL NISSAN SERVICE IN QUEENS NY. AFTER TWO DAYS OF WAITING THEY DID NOTHING SO DECIDED TO PICK IT UP & TO BRING IT TO OTHER NISSAN DEALER SERVICE. BEFORE PICKING MY VEHICLE UP THEY INFORMED ME THAT DEEP BRAKE & LONGER BRAKING TIME HAS NOTHING TO DO WITH THE ABS, VEHICLES ABS HAS NO ISSUE & DOES NOT NEED TO BE REPLACED. THEY INFORMED ME THAT THAT IT IS THE BRAKE PADS & THE CALIPERS WHICH WAS RECEIVING CHECKED BY MY TRUSTED MECHANIC. BUT KEOPPEL NISSAN SERVICE DID NOT PROVIDE ME ANY WRITTEN PROOFS THAT ABS OR THE RECALL HAS NOTHING TO DO WITH MY VEHICLES BRAKING ISSUE. NOW I AM BACK TO SQUARE ONE, WILL BRING THE VEHICLE TO OTHER NISSAN SERVICE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11243152,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2019","dateComplaintFiled":"08/11/2019","vin":"JN8AZ18WX9W","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING MY 2009 NISSAN MURANO APPROXIMATELY 60 MPH ON I-5 FROM PORTLAND, OR TO MY HOME IN WASHINGTON THE FRONT PART OF MY SUNROOF SHATTERED FOR NO APPARENT REASON.  THERE WAS AN EXPLOSIVE SOUND BEFORE SHARDS OF GLASS RAINED DOWN ON THE INSIDE OF MY CAR.  MY SUNROOF WAS CLOSED AT THE TIME BUT THE SHADE PART WAS OPEN.  SOME OF THE SHARDS MEASURED APPROXIMATELY 6 INCHES IN LENGTH.  IT WAS A NICE SUNNY DAY OUT AND THE APPROXIMATE TIME OF THE INCIDENT WAS 6:00 PM.  THERE WERE NO OVERPASSES IN THE VICINITY WHERE THE INCIDENT OCCURRED.   I WAS NOT TRAVELING NEAR ANY DUMP TRUCKS OR OTHER VEHICLES THAT WAS CARRYING ANY CARGO.  I COULD FIND NO EVIDENCE OF FLYING DEBRIS TO CAUSE THE GLASS TO SHATTER.  I HAVE CONTACTED NISSAN DEALERSHIP IN MY AREA AND WAS QUOTED A PRICE OF $1,311.00 PLUS TAXES TO REPLACE THE SHATTERED GLASS.  FORTUNATELY,  I WAS THE ONLY PERSON IN THE VEHICLE AT THE TIME AND WAS ABLE TO GET OVER FROM THE 2ND LANE TO THE SIDE OF THE ROAD TO DEAL WITH THE LARGE AMOUNTS OF SHATTERED GLASS THAT WAS FOUND IN BOTH THE FRONT AND BACK SEATS OF MY CAR.  IT WAS A VERY UNNERVING SITUATION TO BE IN AND I DID LOOK TO IF SEE ANY OTHER DRIVERS IN THE AREA APPEARED TO BE EFFECTED BY MY SUNROOF SHATTERING.  I DID NOT SEE EVIDENCE THAT ANY OTHER DRIVERS WERE EFFECTED BY MY SUNROOF SHATTERING.   I DID TAKE SEVERAL PHOTOS OF THE SHATTERED GLASS FOR MY RECORDS.  I HAVE ALSO KEPT LARGER FRAGMENTS OF THE SHATTERED GLASS FOR EVIDENTIARY PURPOSES BECAUSE I WILL BE SENDING A DEMAND LETTER TO NISSAN TO COVER THE COST BASED ON PREVIOUS REPORTS I HAVE JUST NOW FOUND OUT ABOUT.  I DON'T FEEL MY MURANO IS SAFE TO DRIVE KNOWING THAT THE SUNROOF MAY EXPLODE AGAIN FOR NO APPARENT REASON.  I WILL BE DRIVING WITH MY SHADE CLOSED ON MY SUNROOF WHICH DEFEATS PURPOSE OF HAVING A SUNROOF BUT SAFETY COMES FIRST.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11234253,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2019","dateComplaintFiled":"07/23/2019","vin":"JN8AZ18W19W","components":"POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE VEHICLE ACCELERATED, THERE WAS A LOSS OF POWER AND A DELAY AT TIMES BEFORE FINALLY GAINING SPEED. IN OTHER INSTANCES, THE VEHICLE HAD A DRASTIC REDUCTION IN SPEED. THE ALTERNATOR ASSEMBLY WAS REPLACED MORE THAN TWICE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. MOSES NISSAN (300 MACCORKLE AVE, ST ALBANS, WV 25177, (304) 727-2921) WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC), BUT A REPAIR APPOINTMENT HAD NOT BEEN SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11233827,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2019","dateComplaintFiled":"07/22/2019","vin":"JN8AZ18U59W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO THE FAILURE. GRUBBS NISSAN (310 AIRPORT FWY, BEDFORD, TX 76022, (817) 786-4800) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE DEALER INDICATED THAT A DIAGNOSIS WAS REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11233266,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2019","dateComplaintFiled":"07/19/2019","vin":"JN8AZ18W19W","components":"STEERING","summary":"STERING WHEEL LOCK ACTUATOR ITS NOT WORKING DONT LET MY CAR START THIS PART ITS SO EXPENSIVE SHOULD BE A RECALL REGARDING THIS PROBLEM I WAS IS CHICAGO 90 DEGRES WITH MY 2 DAUGHTERS AND MY WIFE AND MY CAR DOESN'T START MY A/C ONLY CAN RUN FOR A FEW MINUTES BEFORE THE BATTERY IS GONE , HOW CAN BE POSIBLE THAT THIS PART CAN MAKE THE CAR AND MY FAMILY STANDING ON THE SUN IN SUMMER TIME SNISSAN SHOULD BE RESPONSIBLE TO FIX THIS PROBLEM","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11230060,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2019","dateComplaintFiled":"07/08/2019","vin":"JN8AZ18U09W","components":"SUSPENSION","summary":"DURING AUTO INSPECTION: RIGHT FRONT AND LEFT FRONT LOWER CONTROL ARM BUSHINGS TEARING. PHOTOS ATTACHED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11230071,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2019","dateComplaintFiled":"07/08/2019","vin":"JN8AZ18U09W","components":"ENGINE","summary":"DURING AUTO INSPECTION: ENGINE TORQUE ROD TORN","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11230080,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2019","dateComplaintFiled":"07/08/2019","vin":"JN8AZ18U09W","components":"SUSPENSION","summary":"DURING AUTO INSPECTION: REAR SHOCK ABSORBER LEAKING.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11229852,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2019","dateComplaintFiled":"07/07/2019","vin":"JN8AZ18W99W","components":"ELECTRICAL SYSTEM","summary":"CHARGING SYSTEM PROBLEMS, HAVE REPLACED ALTERNATER AND BATTERY, STILL HAVE PROBLEMS THE CAR WILL DRIVE FOR 20 MIN AND THEN START ACTING UP LIKE LOSE OF POWER AND NOT GO ANYWERE THEN JUST DIE AT WORST TIME POSSIBLE, WENT THROUGH THE WHOLE THING BUNCH OF TIMES, DID A TEST OF CHARGING IT WILL READ 14 VOLTS BUT THEN WITHIN 20 MIN IT WILL QUIT CHARGING AND GO TO 12.3 AND JUST KEEP GOING DOWN UNTIL DEAD. IT SUCKS NOBODY HAS A SOLUTION THAT I CAN FIND BUT ALOT OF SAME ISSUES OUT THERE EXACT SAME BUT NO FIXES WHAT HAPPENING WITH THIS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11221199,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2019","dateComplaintFiled":"06/19/2019","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THT THE BRAKE PEDAL WAS EXTREMELY HARD TO DEPRESS. THE CONTACT DID NOT RECEIVE A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11218135,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2019","dateComplaintFiled":"06/05/2019","vin":"JN8AZ18W89W","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO PALMETTO 57 NISSAN (16725 NW 57TH AVE, MIAMI GARDENS, FL 33055) WHERE IT WAS DIAGNOSED THAT THE SENSOR ON THE FRONT PASSENGER SEAT FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11210877,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2019","dateComplaintFiled":"05/30/2019","vin":"JN8AZ18W09W","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"WHILE DRIVING VEHICLE LOST POWER,  WHEN TRYING TO ACCELERATE NO POWER AND NOTICED DROP IN RPM. ALSO BATTERY AND BRAKE LIGHTS FLICKERING. WAS ABLE TO GET CAR HOME HOWEVER A WEEK LATER WITH MY CHILDREN IN THE CAR IT HAPPENED AGAIN ONLY THIS TIME IT COMPLETELY DIED, AFTER HAVING IT TOWED HOME,  AFTER JUMP START VEHICLE STARTED RIGHT UP WITHOUT HESITATION, AND RAN FINE.  SYSTEM CHECKS GOOD AND BATTERY IS NEW LESS THAN 60 DAYS.  VERY DANGEROUS AS THERE IS NOT WARNING TO SUDDEN LOSS OF POWER AND STALLING. VEHICLE LIGHTS RADIIO ETC ALL STILL WORK BUT VEHICLE WON'T START.  NISSAN RECALLED EARLIER MODELS ALTERNATOR FOR SAME SYMPTOMS HOWEVER NOT MY VEHICLE YEAR. SAME SET UP LOCATION AS THE 03-07 MODELS SAME PROBLEMS JUST NO RECALL ON 09 MODELS.  CAR HAS POWER LIGHTS RADIO ETC JUST LOOSES ABILITY TO ACCELERATE AND IF ENGINE STALLS THEN REQUIRES BOOSTING  TO BE STARTED AGAIN.  RUNS FINE AFTER NO WARNING LIGHTS AND THEN WITHOUT WARNING HAPPENS AGAIN.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11209229,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2019","dateComplaintFiled":"05/22/2019","vin":"JN8AZ18W59W","components":"SERVICE BRAKES","summary":"NISSAN IS NOT COMPLYING WITH RECALL.  OCTOBER 23, 2018 THERE WAS A RECALL ON MY 2009 NISSAN MURANO FOR THE ABS ACTUATOR, BRAKE FLUID AND LINES.  I WAS TOLD THEY WOULD TEST THE ACTUATOR AND CHANGE THE BRAKE FLUID AND LINES.  AT THIS TIME MY CAR PASSED THE ACTUATOR TEST SO THE NISSAN SERVICE FACILITY INFORMED ME THAT THEY WOULD NOT BE FIXING THE ACTUATOR.  HOWEVER, ON MAY 21, 2019 I TOOK MY CAR IN FOR SERVICE BECAUSE MY ABS AND SLIP LIGHTS CAME ON IN MY CAR.  THE NISSAN SERVICE FACILITY INFORMED ME THAT MY ACTUATOR NOW NEEDS REPAIR, BUT NISSAN WILL NOT COVER THE EXPENSE SAYING THAT THEY \"ALREADY COMPLETED THE RECALL\".  IS THIS HOW A RECALL WORKS?  I AM HAVING A PROBLEM WITH THIS SAME PART 6 MONTHS LATER.  IF I WOULD HAVE WAITED AND HAD MY CAR TESTED TODAY I WOULD HAVE RECEIVED A NEW ACTUATOR.  PLEASE  HELP I AM NOT WELL VERSED IN CARS BUT AM CONCERNED THAT MY CAR IS AN ACCIDENT WAITING TO HAPPEN.  THIS PART WAS RECALLED FOR A REASON AND I AM LOOKING FOR NISSAN TO HONOR THEIR RECALL AND FIX THE ACTUATOR SO MY CAR IS SAFE.  LIVING IN THE MIDWEST WITH OUR CRAZY WEATHER; GOOD RELIABLE BRAKES ARE VERY IMPORTANT.  I HAVE HAD ISSUES (WHICH I PREVIIOUSLY REPORTED) WITH MY BRAKES NOT WORKING PROPERLY.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11207842,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2019","dateComplaintFiled":"05/15/2019","vin":"JN8AZ18W19W","components":"SERVICE BRAKES","summary":"BRAKES FEEL VERY SOFT AND SPONGY AFTER PREVIOUS RECALL TO SWAP DOT3  BRAKE FLUID WITH DOT 4 BRAKE FLUID","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11207279,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2019","dateComplaintFiled":"05/13/2019","vin":"JN8AZ18W59W","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"ON A MAIN ROAD PARKED OFF OF A HIGHWAY, CAR BATTERY AND BRAKE LIGHT STARTED FLICKERING, SUDDENLY AS I TRIED TO PULL ONTO MAIN ROAD AND CAR RANDOMLY FORCEFULLY STOPPED AS IF WENT TO NEUTRAL WOULDN'T ACCELERATE IN ANY GEAR. I HAD TO ROLL THE CAR BACK INTO A PARKING SPOT QUICK AS POSSIBLE AS THERE WAS  ONCOMING TRAFFIC. I THEN TURNED CAR OFF THEN ON AND MORE LIGHTS ON THE DASH ILLUMINATED, ABS, BRAKE, BATTERY, AND TRACKION CONTROL AS WELL. I TURNED  THE CAR OFF TO THEN TRY RESTARTING AGAIN AND WOULDN'T DO ANYTHING AS, COMPLETELY DEAD. HAD TO LEAVE THE CAR OVERNIGHT PARKED TIL THE FOLLOWING DAY FOR A TOW SINCE IT NEVER STARTED BACK UP. WAITING ON WHAT CAUSED THIS PROBLEM, DEFINITELY UNSAFE, COULD HAVE CAUSED A ACCIDENT DUE TO GOING INTO A NEUTRAL LIKE MODE AS DRIVING ONTO A MAIN ROAD AND NEAR A HIGHWAY","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11206372,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2019","dateComplaintFiled":"05/08/2019","vin":"JN8AZ18W09W","components":"ELECTRICAL SYSTEM","summary":"CAR STOPPED IN THE MIDDLE OF THE HIGHWAY AND WOULD NOT START UNLESS IT WAS JUMPED.  IT HAS DONE THIS SEVERAL TIME AND IS VERY DANGEROUS.  IT APPEARS TO BE THE ALTERNATOR.  I HAVE SEEN MAN FORUMS ON THIS SAME SITUATION FOR THE 2009 NISSAN  MURANO AND I SUPPRISED TO SEE THAT NOTHING HAS BEEN DONE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11195885,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2019","dateComplaintFiled":"04/12/2019","vin":"","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"AIRBAG LIGHT FLASHING, WILL NOT TURN OFF, ALSO MY TIRE PRESSURE LIGHT WILL NOT TURN OFF, THAT HAS BEEN ON FOR A YEAR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11195341,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"02/27/2018","dateComplaintFiled":"04/10/2019","vin":"JN8AZ18U49W","components":"SERVICE BRAKES","summary":"DUE TO THE FAULTY BRAKES ON THIS VEHCILE I WAS INVOLVED IN AN ACCIDENT ON 02-27-18 DURING MOTION CAR AHEAD OF ME HAD NO BRAKE LIGHTS AND MADE A SUDDEN STOP AND WHEN I WENT TO STOP MY BRAKES WENT ALL THE WAY TO THE FLOOR AND COULDNT STOP IN TIME TO AVOID ACCIDENT","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11194558,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2019","dateComplaintFiled":"04/08/2019","vin":"JN8AZ18W49W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE STILL CAME TO A STOP. THE CONTACT STATED THAT THE FAILURE OCCURRED ON A DAILY BASIS FOR SIX MONTHS. THE CONTACT TOOK THE VEHICLE TO PEARSON NISSAN (2060 SW COLLEGE ROAD, OCALA, FL 34471)  TWICE TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED AND FILED CASE NUMBER: 35155429. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11193059,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2019","dateComplaintFiled":"04/01/2019","vin":"JN8AZ18U99W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNED A 2009 NISSAN MURANO. WHEN DECELERATING AT 40 MPH, THE BRAKES FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE BATTERY AND ABS WARNING INDICATORS ILLUMINATED. FUTURE NISSAN OF FOLSOM (12610 AUTO MALL CIR, FOLSOM, CA 95630, (877) 635-4447) FLUSHED THE BRAKE FLUID, BUT THE FAILURE RECURRED AND THE VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE VEHICLE WAS TOTALED AND TOWED TO A COLLISION CENTER. THE VEHICLE WAS NOT REPAIRED. POLICE REPORTS WERE NOT FILED AND THERE WERE NO INJURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 141,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11192757,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"03/31/2019","vin":"JN8AZ18W79W","components":"SERVICE BRAKES","summary":"WE WERE DRIVING ALONG 2 DIFFERENT TIMES AND THE BRAKES WERE NOT WORKING RIGHT. WE HAD TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR AND WAS STILL BARELY STOPPING. IT WAS LIKE A VERY SLOW BREAKING PROCESS AND CAME CLOSE TO HITTING THE ONES IN FRONT AT A STOP LIGHT. BOTH TIMES WE NOTICED IT WAS WHEN WE WERE COMING TO A STOP SIGN OR LIGHT. EVENTUALLY THE BRAKES START TO WORK AGAIN. BUT WE DID NOTICE THAT WHEN THE CAR WAS STOPPED AND TURNED OFF AFTER THESE EVENTS, THE PEDAL WAS VERY LOOSE WHILE OFF.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11189955,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2019","dateComplaintFiled":"03/19/2019","vin":"JN8AZ18W19W","components":"SERVICE BRAKES","summary":"SENT NISSAN A CERTIFIED LETTER DATED 2-20-19 CONCERNING NHTSA RECALL 18V-916 WITH ALL APPROPRIATE DOCUMENTATION. THE LETTER AND DOCUMENTATION WERE CERTIFIED MAIL AND I RECEIVED  RECEIPT BACK FROM NISSAN. THEY HAD 30 DAYS TO RESPOND AND THEY DID NOT. SENT E MAIL TO NISSAN IN FRANKLIN TN.ON 3-18-2019.  A EMAIL WAS SENT OUT TO ME ON 3-19-19 REQUESTING I SEND DOCUMENTATION. THEY ARE MAKING THIS AS HARD AS POSSIBLE TO RECEIVE .. HOW ABOUT SOME HELP FROM NHTSA  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11183744,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2019","dateComplaintFiled":"03/03/2019","vin":"JN8A218U59W","components":"UNKNOWN OR OTHER","summary":"CATALYTIC MUFFLER CONVERTER SYSTEM, CAUSING MY CHECK ENGINE LIGHT TO STAY VISIBLE. THIS JUST RECENTLY HAPPENED.,AS THE VEHICLE IN MOTION OVER A PERIOD OF TIME.HAD IT CHECKED OUT, N UPON DEALER","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11182759,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2018","dateComplaintFiled":"02/27/2019","vin":"JN8AZ18W89W","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11180425,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2019","dateComplaintFiled":"02/15/2019","vin":"JN8AZ18WX9W","components":"ENGINE","summary":"THE TRANSMISSION WENT OUT WITHOUT A WARNING LIGHT OR SERVICE ENGINE SOON LIGHT. I WAS IN THE MIDDLE OF TRAFFIC AND IF STOPPED. I WAS DRIVING 25 MPH IN A SUBURB GOING STRAIGHT. WHEN I HEARD A LOUD BUZZING SOUND AND BOOM NO MORE ACCELERATION. THIS IS DANGEROUS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11180173,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"02/14/2019","vin":"JN8AZ18W39W","components":"AIR BAGS","summary":"THE PASSENGER SEAT AIR BAG CONTROL QUIT WORKING.  THE RED LIGHT IS ON IN THE DASH.  I HAVE BEEN TOLD THAT THIS VIN NUMBER IS NOT INCLUDED IN THE RECALL. NISSAN HAS A RECALL NVTSA # 08V-521 AND THE CAMPAIGN ID FOR THE 2009 MURANO NUMBER IS Z51. THE PROBLEM WITH MY CAR IS THE SAME AS THE RECALL.  I ONLY GET THE RUNAROUND FROM NISSAN ABOUT MY PROBLEM.  I CAN NOT USE THE CAR IF I HAVE A PASSENGER.  I NEED HELP FOR THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11171587,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2019","dateComplaintFiled":"01/23/2019","vin":"JN8AZ18W89W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, WHEN IT WAS DEPRESSED, AND DID NOT IMMEDIATELY STOP THE VEHICLE. ALSO, THE ABS INDICATOR WOULD ILLUMINATE OCCASIONALLY. THE DEALER WAS NOT CALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. *TT  CONSUMER STATED THE ABS INDICATOR WAS ON FOR COUPLE OF DAYS.*JB","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11171526,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2019","dateComplaintFiled":"01/22/2019","vin":"JN8AZ18U29W","components":"EXTERIOR LIGHTING","summary":"MY HEADLIGHTS DOES NOT SHINE STRAIGHT AHEAD. THEY SHINE MORE TO THE SIDES AND DOWNWARD, MAKING IT HARD TO SEE ON THE HIGHWAY WHEN IT THERE ARE NO LIGHTING. WHEN I TOOK IT IN FOR SERVICE THE TECHNICIAN SAID IT WAS THE LENSES. I HAD THEM CLEANED AND THEY STILL DO NOT SHINE STRAIGHT. I BELIEVE THERE IS A MALFUNCTION THE HEADLIGHTS. THEREFORE, IT MAKES IT HARD TO DRIVE AT NIGHT WITHOUT THE PROPER LIGHTING","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11170826,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2018","dateComplaintFiled":"01/18/2019","vin":"JN8AZ18W49W","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT RECEIVED  NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 08V066000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARR NISSAN (3855 SW CEDAR HILLS BLVD, BEAVERTON, OR 97005, (503) 643-8676) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11164289,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2018","dateComplaintFiled":"12/31/2018","vin":"JN8AZ18W89W","components":"STRUCTURE","summary":"MY COLLEGE AGE DAUGHTER WAS DRIVING HOME FROM COLLEGE AND HEARD A NOISE UNDER THE CAR. IT IS A MIRACLE SHE MADE THE 4 HOUR DRIVE WITHOUT A SERIOUS ACCIDENT. WE IMMEDIATELY HAD THE CAR INSPECTED BY A LOCAL GARAGE WITH AN EXCELLENT REPUTATION. THEY CALLED ME BACK TO THE REPAIR BAY AND TOLD ME THE MAIN REAR SUBFRAME OR 'REAR CRADLE' HAD RUSTED COMPLETELY IN HALF. THE CAR HAS 111,000 MILES IN IT AND HAS BEEN WELL MAINTAINED. THE ENGINE AND INTERIOR ARE IN PERFECT CONDITION AND SHOULD PROVIDE MANY MORE YEARS OF SERVICE. THE CAR IS UNSAFE TO DRIVE AND THE LOCAL REPAIR SHOPS ARE UNWILLING TO MAKE REPAIRS BECAUSE OF THE RISK OF BOLTS BREAKING OFF IN THE UNIBODY FRAME. THERE ARE MANY MANY REPORTS OF THIS ONLINE AND NISSAN REFUSES TO FIX THE SITUATION AFTER CALLING AND WORKING THROUGH THEIR PHONE PROCESS. THIS IS A CONSUMER LIFE SAFETY PROBLEM ON PAR WITH STUCK ACCELERATORS. THE GOVERNMENT NEEDS TO STEP IN AND PROTECT THE CITIZENS. APPARENTLY THERE IS EITHER A DESIGN OR STEEL QUALITY ISSUE AS OTHERS DESCRIBE ON THE INTERNET. NISSAN WOULDN'T EVEN OFFER TO FIX THE CAR. SELLING THESE TO OTHERS JUST PASSES RISK TO OTHER UNSUSPECTING PEOPLE. SOMETHING MUST BE DONE. AS IT STANDS THE VEHICLE IT A TOTAL LOSS OF THOUSANDS OF DOLLARS WITH NISSAN TURNING A BLIND EYE DUE TO COSTS. *DT*JB","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11162576,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2018","dateComplaintFiled":"12/19/2018","vin":"JN8AZ18W59W","components":"POWER TRAIN","summary":"MY 2009 NISSAN MURANO WHICH I BOUGHT IN FEBRUARY 2014 FROM AN AUTHORIZED NISSAN DEALER (MORRIE'S MINNETONKA) HAD A FAULTY CVT TRANSMISSION. AFTER DEALING WITH THE PROBLEM FOR ALMOST A YEAR, WHICH INCLUDES BUT NOT LIMITED TO THE FOLLOWING:  LOSS OF POWER, TRANSMISSION JERKING, TRANSMISSION SLIPPING, CVT COOLANT HOSE LEAKS AND FAILURES WHICH PUT MY LIFE, MY KIDS LIFE IN DANGER MULTIPLE TIMES.   I REACHED OUT TO NISSAN USA WARRANTY OFFICE NUMEROUS TIMES FOR NO AVAIL AND ULTIMATELY REPLACED THE TRANSMISSION AT A COST OF $4,299. NISSAN REFUSED TO COVER THE COST AND COMPLETELY IGNORED MY REPEATED PLEA FOR A RESPONSE.    I WOULD LIKE TO BRING THE ISSUE TO THE NHTSA HOPING YOU WILL    1) CONDUCT THE FAULTY CVT TRANSMISSIONS OF NISSAN. I LEARNT THAT THERE ARE PENDING LEGAL ISSUES THAT THE COMPANY IS DEALING WITH AS OF TODAY AND I AM HAPPY TO HAND OVER ALL MY VEHICLE INSPECTION DOCUMENTS IN ORDER TO HELP THE INVESTIGATION.    2) AS I MENTIONED EARLIER THE CVT TRANSMISSION ISSUE AND SUDDEN STOPS IN THE MIDDLE OF THE HIGHWAY REPEATEDLY PUT MY LIFE, MY KIDS LIFE AND OTHER DRIVERS AT RISK.  I AM SURE OTHER NISSAN MURANO OWNERS ARE DEALING WITH THE SAME PROBLEM AND PURSUING THIS INVESTIGATION AND RESOLVING IN A TIMELY MANNER WILL PROTECT THE PUBLIC FROM UNNECESSARY DANGER CAUSED BY THE MANUFACTURER.     3) NISSAN SHOULD TAKE RESPONSIBILITY AND COVER OWNERS LIKE MYSELF FOR A MISTAKE THAT IN MY OPINION BIG ENOUGH TO DEMAND A RECALL.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11160537,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2018","dateComplaintFiled":"12/10/2018","vin":"JN8AZ18W39W","components":"SERVICE BRAKES","summary":"BRAKES FAILED DUE TO ABS ACTUATOR FAILURE WHILE IN MOTION ON A HIGHWAY. VEHICLE WAS RECALLED FOR BRAKE FLUID CHANGE AND ABS ACTUATOR TEST. ABS ACTUATOR FAILED 4 MONTHS AFTER FLUID CHANGE. NISSAN REFUSED TO MAKE REPAIRS. TOTAL COST OF REPAIR WAS $2400. THIS CREATED AN UNSAFE CONDITION WHICH NISSAN REFUSES TO ACKNOWLEDGE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11156084,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2018","dateComplaintFiled":"12/05/2018","vin":"JN8AZ18U29W","components":"AIR BAGS","summary":"TAKATA RECALL. THE DEALERSHIP SAID THAT MY CAR IS NOT UNDER RECALL BUT MY AIR BAG SENSOR LIGHT KEEPS FLASHING AND MY PASSENGER SIDE AIRBAG SENSOR SAYS THAT THIS IF OFF. I HAVE TRIED TURNING THE CAR ON AND OFF, BUCKLING THE SEATBELT AS PER INSTRUCTIONS. LIGHT FOR SENSOR WILL NOT GO OFF WHEN DRIVING, STATIONARY, OR IDLING.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11154908,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2018","dateComplaintFiled":"11/30/2018","vin":"JN8AZ18W59W","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"TWO MAJOR PROBLEMS I'VE HAD WITH MY MURANO ARE THE BRAKES LOOSING PRESSURE CAUSING ME NOT TO BE ABLE TO BRAKE IN TIME, CAUSED AN ACCIDENT ON A ROUNDABOUT. THE SECOND IS THE STEERING WHEEL LOCK COLUMN GOING OUT, CAUSING MY NOT TO BE ABLE TO START THE VEHICLE","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11155169,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2018","dateComplaintFiled":"11/30/2018","vin":"JN8AZ18W49W","components":"SERVICE BRAKES","summary":"THIS IS MY SECOND COMPLAINT. IN JANUARY MY BRAKES WENT SOFT WHEN THE ABS KICKED IN DURING AN EMERGENCY BRAKING SITUATION. I REPORTED THAT ISSUE THEN. AT THAT TIME NISSAN WAS IN DENIAL MODE ABOUT THIS SITUATION. WORKING WITH NISSAN AND A LOCAL DEALER, I WAS TOLD THAT THEY \"REPROGRAMMED\" MY ABS. I WAS CHARGED $75 AND SENT ON MY WAY. EARLIER THIS WEEK, IT HAPPENED AGAIN. I WAS DRIVING AND HIT A PATCH OF ICE. THE CAR IN FRONT OF ME SPUN OFF, THEN BACK ON THE ROAD CAUSING ME TO HAVE TO BRAKE HARD, AND BECAUSE OF THE ICE, THE ABS KICKED IN. MY BRAKES WERE THEN SOFT (REQUIRED GOING ALL THE WAY TO THE FLOOR TO STOP) UNTIL I REACHED A PLACE TO STOP AND COULD PUMP THEM BACK UP. THIS TIME THERE IS A VOLUNTARY SERVICE CAMPAIGN FOR THE ISSUE SO I TOOK IT BACK IN TO A DIFFERENT DEALERSHIP. NISSAN DRAINED THE BRAKE SYSTEM AND REPLACED THE DOT 3 FLUID WITH DOT 4, BUT THE MECHANIC SAID THE REAL FIX IS PROBABLY REPLACING THE ACTUATOR. HOWEVER, THEY WON'T COVER THAT SERVICE (CONFIRMED BY CALLING NISSAN CUSTOMER SERVICE, THOUGH, APPARENTLY IF YOU HAD IT REPLACED PRIOR TO THE CAMPAIGN, THEY WILL CONSIDER REIMBURSING YOU.) AND IT COSTS NEARLY $3000. SO, IN EFFECT, THE SERVICE CAMPAIGN IS REALLY JUST A MARKETING CAMPAIGN TO DRIVE PEOPLE INTO DEALERSHIPS IN ORDER TO CHARGE THEM THOUSANDS OF DOLLARS TO FIX A KNOWN SAFETY ISSUE WITH THIS YEAR AND MODEL OF VEHICLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11155212,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2018","dateComplaintFiled":"11/30/2018","vin":"","components":"ELECTRICAL SYSTEM","summary":"MY 2009 NISSAN MURANO LOST POWER ALL OF THE SUDDEN WHILE DEIVING, TOOK IT TO THE LOCSL SHOP AND I WAS TOLD IT WAS THE ALTERNATOR, PROCEED TO REPLACE IT FOR A NEW ONE AND YET IT HAPPENED AGAIN, I HAVE BEEN LOOKING IN SEVERAL FORUMS AND STILL HAVE NO CLUE ABOUT WHAT IT COULD BE, CHECKED NEW ALTERNATOR AND BATTERY AND THEY ARE WORKING 'PROPERLY' PLEASE HELP","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11154304,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2018","dateComplaintFiled":"11/27/2018","vin":"JN8AZ18U69W","components":"SERVICE BRAKES","summary":"WHEN VEHICLE IS IN MOTION AND WE BRAKE, PEDAL GOES ALMOST TO FLOOR. NISSAN DEALERSHIP DIAGNOSED ABS ACTUATOR IS DEFECTIVE. THERE IS A RECALL ON CERTAIN 09 MURANOS, BUT DEALER TELLS US OURS IS NOT IN RECALL AND WILL COST US 2600.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11153732,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2018","dateComplaintFiled":"11/26/2018","vin":"JN8AZ18W49W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE THE CONTACT'S SPOUSE WAS DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO STOP AND TRAVELED INTO AN INTERSECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 65,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11152904,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2018","dateComplaintFiled":"11/20/2018","vin":"JN8AZ18W09W","components":"SERVICE BRAKES","summary":"THE ABS SYSTEM ON MY 2009 NISSAN MURANO DOES NOT WORK, IT LED TO AN ACCIDENT. I HAVE READ UP ON THIS AND THIS SEEMS TO BE A RECURRING PROBLEM WITH NISSAN MURANO 2009-2015 MODELS. IT IS UNACCEPTABLE THAT A CAR COMPANY CAN GET AWAY WITH THIS AND THEN TAKE THE STANCE THAT THEY ARE NOT RESPONSIBLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11152628,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2018","dateComplaintFiled":"11/19/2018","vin":"JN8AZ18W99W","components":"SERVICE BRAKES","summary":"WHEN APPROACHING A RED LIGHT ON A LOCAL ROAD, MY VEHICLE SLOWED DOWN BUT DID NOT COME TO A COMPLETE STOP.  THE BRAKE PEDAL PROVIDED NO RESISTANCE AND THEREFORE WAS APPLIED TO THE FLOOR OF THE VEHICLE.  AS A RESULT, MY CAR PASSED THROUGH THE INTERSECTION AT APPROXIMATELY 10MPH.  UPON IMMEDIATE INSPECTION BY A TECHNICIAN, THE BRAKE FLUID WAS FLUSHED AND REPLACED WITH DOT 4 FLUID.  THREE MONTHS LATER, THE SAME ISSUE OCCURRED WHILE ON THE HIGHWAY.  THE BRAKE PEDAL LACKED RESISTANCE, WAS APPLIED TO THE FLOOR OF THE CAR, AND THE CAR DID NOT COME TO A COMPLETE STOP UNTIL IT WAS TURNED OFF WHILE ON THE HIGHWAY AT A SPEED OF 10MPH.  UNDER A NISSAN BRAKE FLUID SERVICE CAMPAIGN, THE BRAKE FLUID WAS ONCE AGAIN FLUSHED, REPLACED WITH DOT 4 FLUID, AND ABS WAS INSPECTED. DEALER WAS UNABLE TO IDENTIFY THE ISSUE SINCE THE INSPECTION PASSED AND STATES THE ABS WAS MOST LIKELY ACTIVATED IN BOTH INCIDENTS WITHOUT CAUSE. NO FURTHER EFFORT IS BEING PROVIDED.  UPON FILING A CASE WITH NISSAN CONSUMER AFFAIRS, NISSAN IS UNABLE TO REPLACE THE ACTUATOR PER THE SERVICE CAMPAIGN SINCE TESTS PASSED AND DEALER IS UNABLE TO REPLICATE SCENARIO.  NISSAN AND THE DEALER ARE BOTH UNABLE TO IDENTIFY THE ISSUE AND UNWILLING TO PROVIDE ASSURANCE THAT THE BRAKES ARE SAFE TO OPERATE.  THEY CONCLUDED TESTING PROCEDURES WERE FOLLOWED AND HAVE NO ADDITIONAL STEPS TO BE TAKEN.  THIS IS UNACCEPTABLE IN TERMS OF NOT IDENTIFYING WHY THE ABS WAS ACTIVATED WITHOUT CAUSE AND SUBSEQUENTLY PUTTING CONSUMER LIVES AT RISK. AFTER 2 DANGEROUS INCIDENTS AND POOR CUSTOMER SERVICE, I LACK CONFIDENCE IN THE NISSAN BRAND, WILL NOT PURCHASE AGAIN AND WOULD ADVISE OTHERS OF THE SAME.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11151700,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2018","dateComplaintFiled":"11/15/2018","vin":"JN8AZ18W69W","components":"SERVICE BRAKES","summary":"WHILE DRIVING THE CAR THE BRAKE PEDDLE BECAME SOFT.  THE BREAK PEDDLE HAS TO BE PUSHED TO THE FLOOR.  THE PROBLEM PERSISTS.  I HAD A MECHANIC INSTALL NEW PADS AND ROTORS ON BOTH AXLES.  AS WELL, HE TRIED TO BLEED THE BRAKES.  THE PROBLEM PERSISTS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11150322,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2018","dateComplaintFiled":"11/09/2018","vin":"JN8AZ18W09W","components":"UNKNOWN OR OTHER","summary":"MOONROOF EXPLODED GOING 65MPH DOWN A 4 LANE HIGHWAY","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11144395,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2018","dateComplaintFiled":"10/31/2018","vin":"JN8AZ18U89W","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"VEHICLE SHUTS DOWN COMPLETELY WITH NO WARNING AS IF IT IS BEING CONTROLLED BY ANOTHER POWER SOURCE. HAD BATTERY CHECKED AND ALTERNATOR REPLACED TWICE. ALSO, HAD A DIAGNOSIS TEST PERFORMED MULTIPLE TIMES. IT YIELDS NO PROBLEMS. THE BATTERY/BRAKE LIGHT MAY COME ON PRIOR TO SHUT DOWN. IF IT DOES, THREE SECONDS LATER VEHICLE IS COMPLETELY DEAD. USUALLY THE VEHICLE IS IN MOTION - JUST DRIVING ON A ROADWAY. ONCE SHUT DOWN, YOU CANNOT MOVE THE VEHICLE AND HAS TO BE TOWED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11143950,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2018","dateComplaintFiled":"10/29/2018","vin":"","components":"SERVICE BRAKES","summary":"BRAKE PEDAL IS VERY LOW ALL THE TIME JUST BOUGHT CAR LAST WEEK. BRAKES ARE NOT VERY SAFE","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11143509,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2018","dateComplaintFiled":"10/28/2018","vin":"JN8AZ18W79W","components":"SERVICE BRAKES","summary":"AFTER HAVING SOFT BRAKE ISSUE, HAD CAR CHECKED AND PUT ON NEW FRONT BRAKES.  NO CHANGE. WAS INFORMED BY NISSAN OF MY ABS ACTUATOR INVOLVING MASTER CYLINDER.  I CARRY GRAND CHILDREN IN MY VEHICLE ALL THE TIME.  WAS WARNED NOT TO TRAVEL LONG DISTANCES WITH THIS ISSUE.  I CANNOT AFFORD TO GET THIS ISSUE TAKEN CARE OF ON MY OWN AND HEARD ABOUT THE FEDERAL INVESTIGATION REGARDING 2009 NISSAN MURANO'S INTO THIS MATTER BY THE NHTSA.  I AM A GRANDMOTHER EXTREMELY CONCERNED ABOUT THIS ISSUE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11141789,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2018","dateComplaintFiled":"10/22/2018","vin":"JN8AZ18U69W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE DID NOT STOP IMMEDIATELY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GREENACRES NISSAN (561-899-4294, LOCATED AT 5353 LAKE WORTH RD, GREENACRES, FL 33463) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11139996,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2018","dateComplaintFiled":"10/12/2018","vin":"JN8AZ18W09W","components":"SERVICE BRAKES","summary":"BRAKE FAILURE WHILE VEHICLE IN MOTION ON CITY STREET. BRAKE PEDAL TO FLOORBOARD WITH NO BRAKING ACTION. SLOW RECOVERY WITH GENTLE PUMPING OF BRAKE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11132069,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2018","dateComplaintFiled":"09/28/2018","vin":"","components":"SERVICE BRAKES","summary":"MY 2099 NISSAN MURANO HAS 67,000 MILES, 2 DAYS AGO WHILE TRAVELING HOME FROM A LOCAL STORE IN THE RAIN TRYING TO STOP AT A STOP SIGN THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND BRAKES DID NOT WORK. THE CAR WENT INTO THE INTERSECTION, THANKFULLY NO OTHER CARS WERE COMING.  BRAKE PEDAL CONTINUES TO GO TO THE FLOOR, CAR DOESNOT STOPS UNTIL STANDING ON THE PEDAL PUSHING IT COMPLETELY TO THE FLOOR. TOOK IT TO MY MECHANIC, HE DRAINED THE BRAKE LINES TO GET RID OF ANY AIR AND PUT IN NEW BRAKE FLUID. DID NOT HELP. HE THEN TOLD ME TO LOOK AT THE COMPLAINTS AND OPEN INVESTIGATION ABOUT THE MANY 2009 MURANO HAVING THIS SAME PROBLEM AND ALL THE MONEY OWNERS HAVE SPENT TO TRY TO FIX THE PROBLEM WITH NO GOOD RESULTS. I ALSO CALLED THE NISSAN DEALER AND THEY SAID THEY NEVER HEARD OF ANY PROBLEMS WITH THE 2009 MURANO.  I AM THANKFUL MY MECHANIC DID HIS HOMEWORK. BUT NOW I AM STUCK WITH A $275.00 A MONTH PAYMENT FOR A CAR THAT IS NOT SAFE TO DRIVE AND NOBODY, EVEN THE NISSAN DEALERS ADMIT THAT THERE IS A TRUE PROBLEM OR DEFECT AND NOBODY KNOWS HOW TO FIX IT.  WITHOUT YOU ADMITTING THERE IS A DEFECT AND REQUIRING A RECALL IS FORCING PEOPLE TO CONTINUE TO DRIVE THESE CARS WITH FAULTY BRAKES. I JUST HOPE IT DOES NOT TAKE A DEATH OR TWO FOR THIS DEFECT TO BE RECALLED BECAUSE WITH ALL THE DOCUMENTED ISSUES BEING BASICALLY THE SAME AND YOUR INVESTIGATION BEING OPEN FOR OVER A YEAR I AM SURE MANY PEOPLE WILL BE OPENING LAW SUITS IF DEATH OR INJURY OCCUR.  THIS IS A SERIOUS SITUATION AND THESE CAR OWNERS DESERVE MORE THEN WHAT THEY ARE RECEIVING FROM YOU AND NISSAN. TIME TO STEP UP AND FIX THIS BEFORE ANYBODY ELSE GETS HURT OR ANY DEATHS OCCUR.  YOUR NOTE SAYS TO RETAIN ANY DOCUMENTATION FOR 5 YEARS, WELL IN 5 YEARS THESE CARS WILL BE14 YEARS OLD AND SEEING THAT THIS PROBLEM SEEMS TO START AROUND 65,000 MILES, THIS NEEDS FIX NOW!","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11132208,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2018","dateComplaintFiled":"09/28/2018","vin":"JN8AZ18W49W","components":"POWER TRAIN","summary":"TRANSMITION TRANSFER CASE LEAK  AND THE TRASMITION SLIP","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11132003,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2018","dateComplaintFiled":"09/27/2018","vin":"JN8AZ18U49W","components":"AIR BAGS","summary":"THE PASSENGER AIRBAG LIGHT FLASHES CONSTANTLY WHILE THE CAR IS RUNNING AND BEING DRIVEN.  TOOK IT TO A LOCAL NISSAN DEALER WHO TOLD ME THE ENTIRE BOTTOM CUSHION WOULD HAVE TO BE REPLACED AT A COST OF $4000.  IT'S THE SAME PROBLEM OTHER MURANO'S ARE HAVING, BUT MY CARS VIN NUMBER WASN'T ON THE RECALL LIST, SO THIS WOULD BE AN OUT OF POCKET EXPENSE.  I WAS TOLD THEY COULD TURN THE FLASHING INDICATOR OFF, BUT THE PASSENGER AIRBAG WILL NOT DEPLOY IF IN AN ACCIDENT. NISSAN KNOWS THIS IS A PROBLEM WITH SEVERAL 2009 MURANO'S BUT REFUSES TO ADDRESS THE PROBLEM BY ADDING IT TO THE RECALL LIST.  IT IS UNIMAGINABLE AND  UNACCEPTABLE THAT NISSAN WILL ALLOW THE AIRBAG LIGHT TO BE TURNED OFF KNOWING THE AIRBAG WILL NOT DEPLOY PROPERLY AND RISK SEVERE INJURY, OR POSSIBLE LOSS OF LIFE RATHER THAN MAKE THIS A RECALL FIX.  ALSO THE CAR ONLY HAS 58000 MILES ON IT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11130395,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2018","dateComplaintFiled":"09/20/2018","vin":"JN8AZ18WX9W","components":"SERVICE BRAKES","summary":"FOR THE LAST COUPLE OF YEARS, I HAVE COMPLAINED TO THE MADISON WI ZIMBRICK NISSAN DEALERSHIP SERVICE DEPT. ABOUT SOFT BRAKES. THERE WERE TIMES WHEN I DIDN'T KNOW IF I WOULD BE ABLE TO STOP AT A STOP SIGN. NUMEROUS TIMES I SHIFTED THE CAR INTO NEUTRAL BEFORE I HAD TO STOP BECAUSE I WASN'T SURE I COULD MAKE A STOP.THE ANTILOCK BRAKES FAILED  A COUPLE OF TIMES ON ICE AND ON WATER. THE SERVICE DEPARTMENT CHECKED THE BRAKES BUT SAID THEY WERE GOOD. IN JUNE, 2018 I TOOK THE CAR IN AGAIN TO HAVE THE BRAKES CHECKED. THEY REPLACED  THE BRAKE FLUID AFTER BLEEDING THE BRAKES, BUT IT STILL DIDN'T HELP. THEY SAID THE NEXT STEP WAS TO REPLACE THE MASTER CYLINDER. THEY DID THAT, BUT IT STILL DIDN'T FIX THE PROBLEM. THEY THEN SAID THEY HAD TO REPLACE THE ACTUATOR. THEY CONTACTED NISSAN THINKING THAT IT WOULD BE PAID FOR IN A RECALL. BUT NISSAN SAID THE VIN NUMBER WASN'T PART OF A RECALL. I ALSO CONTACTED NISSAN, AND THEY SAID THE CAR WAS TOO OLD AND HAD TOO MANY MILES. YET, THE PROBLEM I HAD WAS IDENTICAL TO THE 93,000 SUVS NISSAN REPORTED HAVING TO REPLACE ACTUATORS. THE SERVICE DEPARTMENT MANAGER FELT THAT THE REPAIR SHOULD HAVE BEEN COVERED BY NISSAN. I HAD TO PAY APPROXIMATELY $2400 FOR THE REPAIR AND THAT WAS PUTTING IN A USED ACTUATOR. I STRONGLY FEEL, AND THE NISSAN SERVICE DEPARTMENT MANAGER FEELS, THAT THIS REPAIR SHOULD HAVE BEEN COVERED UNDER A NISSAN RECALL. THE PROBLEMS I EXPERIENCED WERE IDENTICAL TO VEHICLES THAT HAD BEEN COVERED UNDER THE RECALL.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11130026,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2018","dateComplaintFiled":"09/17/2018","vin":"","components":"POWER TRAIN","summary":"LEAK IN TRANSFER CASE.  IF NOT REPAIRED WILL CAUSE CAR TO SEIZE UP AND STOP SUDDENLY.  AS I HAVE RESEARCHED THIS IT SEEMS TO BE A COMMON PROBLEM","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11129508,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2018","dateComplaintFiled":"09/14/2018","vin":"JN8AZ18U69W","components":"SERVICE BRAKES","summary":"BRAKES WENT TO THE FLOOR DURING DRIVING, BECAME SPONGY, HAD TO BE PUMPED.  STAYED SPONGY FOR 2-3 MILES IN ONE CASE.  HAS DONE THIS 3 TIMES WITH ME AND ONCE WITH THE NISSAN DEALERSHIP MECHANIC.  DIAGNOSED BY NISSAN AS ACTUATOR INSIDE ABS. NEEDS TO BE REPLACED.  TOO DANGEROUS TO DRIVE PER THE MECHANIC.  COULD EASILY BE KILLED IN HEAVY TRAFFIC.  $2400 TO FIX.  NO ASSISTANCE FROM NISSAN CUSTOMER SERVICE - SAID THEY WILL NOT HELP. 09.14.2018.  NEEDS TO BE RECALLED AND REPLACED IMMEDIATELY; NEXT THING FOR NISSAN WILL BE LAWSUITS FOR WRONGFUL DEATH!!","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11124527,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2018","dateComplaintFiled":"09/05/2018","vin":"JN8AZ18W79W","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING SEVERAL TIMES. VARIOUS UNKNOWN WARNING INDICATORS AND GAUGES FLICKERED EACH TIME THE FAILURE OCCURRED. THE DEALER (SUTHERLIN NISSAN OF FORT PIERCE, 4815 S US-1, FORT PIERCE, FL 34982, (772) 924-2668) KEPT THE VEHICLE FOR DIAGNOSTIC TESTING FOR OVER A MONTH, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11123055,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2018","dateComplaintFiled":"08/28/2018","vin":"JN8AZ18U09W","components":"STEERING,SERVICE BRAKES","summary":"NO MATTER WHAT REPAIRS I DO THE ABS WARNING LIGHT WILL NOT GO OFF.  THE BREAKING FEELS OFF.  I LEAK POWER STEERING FLUID AND HAVE HAD THE PUMP CHECKED.  I CONSTANTLY FEEL THE STEERING TIGHTEN UP AND EVEN RANDOMLY RELAX CAUSING IN UNSAFE STEERING CONDITIONS.  STEERING CAN TIGHTEN UP AND BECOME LOOSE AGAIN WHILE IN A PARKED POSITION, A VERY SLOW MOVING SPEED AND AT FREEWAY SPEEDS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11122738,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2018","dateComplaintFiled":"08/27/2018","vin":"JN8AZ18W59W","components":"SERVICE BRAKES","summary":"THE BRAKE PEDAL GOES TO THE FLOOR FOR NO REASON. IT HAPPENS WHEN I AM DRIVING AT HIGHWAY OR LOCAL ROAD SPEED. I ATTEMPT TO STOP AND MY BRAKE PEDAL GOES RIGHT TO THE FLOOR AND THE CAR DOES NOT STOP.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11121744,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2018","dateComplaintFiled":"08/22/2018","vin":"JN8AZ18W69W","components":"STEERING,ELECTRICAL SYSTEM,STRUCTURE","summary":"THE DOORS DO NOT OPEN INSIDE OR OUTSIDE ALSO THE ELECTRIC POWER DOORS SOMETIMES WORK AND SOMETIMES DON'T","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11120614,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2018","dateComplaintFiled":"08/17/2018","vin":"JN8AZ18UX9W","components":"AIR BAGS","summary":"MURANO RECALL HAS BEEN ISSUED FOR OTHER 2009 MURANOS FOR OCS SENSOR ISSUE. AIRBAG LIGHT WAS TRIGGERED (STAYS FLASHING AFTER VEHICLE HAS BEEN STARTED STATIONARY & IN MOTION) & CODE B1032 CAME UP AT NISSAN DEALER. I WAS INFORMED THAT MY VIN WASN'T INCLUDED IN RECALL, DESPITE IT BEING SAME TRIGGER, YEAR, MAKE & MODEL RECALLED. I REQUESTED INFO ON HOW CLOSE IN MANUFACTURING TO THE RECALLED VEHICLES MINE IS & WAS INFORMED THAT INFO ISN'T KNOWN. THAT INFO IS TRACKED SOMEWHERE & THAT'S HOW RECALLS ARE ISSUED. TO GET THIS REPAIRED WOULD COST ME OVER $2.500 (PER ESTIMATE ON RECORD). HOW DO I GET THIS INVESTIGATED SO MINE CAN BE INCLUDED AS IT IS THE SAME YEAR, MAKE, MODEL & ISSUE INVOLVED IN RECALL?","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11120363,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2018","dateComplaintFiled":"08/16/2018","vin":"JN8AZ18U19W","components":"SERVICE BRAKES","summary":"THE BRAKE PEDAL FALLS TO THE FLOOR WHEN DEPRESSED RAPIDLY. THIS IS ONLY OCCASIONALLY, HOWEVER WHEN IT HAPPENED LAST. I STOPPED THE VEHICLE AND TAPPED THE ABS BRAKE ACTUATOR UNIT WITH A RUBBER MALLET AND BRAKES WERE FINE.. I BELIEVE THE ABS VALVE IS DEFECTIVE BUT THE DEALER SAID THAT THE MASTER CYLINDER IS DEFECTIVE & NEEDS TO REPLACED FOR $800+. THEY ALSO SAID IF THAT DOESN'T CURE IT, THEN THE BRAKE VACUUM BOOSTER IS ALSO DEFECTIVE AND IT WOULD COST ME $3000! SO, THEY WERE UNABLE TO PERFORM THE RECALL THAT CHANGES THE BRAKE FLUID FROM DOT3 TO DOT 4.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11120183,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"08/15/2018","vin":"JN8AZ18W49W","components":"AIR BAGS","summary":"AIR BAG CONTROL UNIT/OCS SYSTEM FAILURE.  ACCORDING TO RECALL #08V521000, THERE IS A HISTORY WITH PROBLEMS WITH MY MAKE & MODEL OF VEHICLE.  I HAVE BEEN TO THE DEALERSHIP TO TRY TO RESOLVE THIS ISSUE REPEATEDLY AND WHILE THEY TURN OFF THE DASHBOARD LIGHT ILLUMINATING THE PROBLEM, IT SIMPLY ILLUMINATES AGAIN IN A FEW DAYS.  NOW THEY TELL ME I NEED TO PURCHASE A NEW SEAT CUSHION AT A COST OF ALMOST $5,000.  MY VIN IS NOT SHOWING UP IN THE RECALL NOTICE BUT THIS IS EXACTLY THE PROBLEM THAT I AM HAVING WITH MY CAR.  I CAN PROVIDE A PICTURE OF THE AIRBAG MALFUNCTION LIGHT ON THE DASHBOARD, IF YOU NEED IT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11118503,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2018","dateComplaintFiled":"08/08/2018","vin":"JN8AZ18W99W","components":"SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I PURCHASED THE NISSAN 11 FEB, 2016 I AM MILITARY AND WENT AWAY TO SERBIA WAS BACK FOR A FEW WEEKS AND GOT DEPLOYED AGAIN TO JORDAN.  MY VEHICLE WAS CLEANED AND WAS IN A GARAGE DURING MY DEPLOYMENT.  SINCE BEING BACK I HAVE DRIVEN BACK AND FORTH FROM VA TO OH FOR WORK MY BACK BREAKS STARTED TO MAKE NOISE SO I HAD THEM REPLACED WHEN THE TIRES WERE REMOVED I SEEN THE UNDER BODY FOR THE FIRST TIME.  BROUGHT IT TO NISSAN WERE THEY DEEMED IT NON DRIVE ABLE AND SAID THAT THIS WAS NOT AN ISSUE THAT ARISES WITHIN THE TIME FRAME OF HAVING MY VEHICLE IT IS EXTREMELY EXCESSIVE RUST TO THE POINT WERE IT HAS EATEN AWAY THE SUB FRAME AND THAT THE WAIKEM DEALERSHIP SOLD ME A DEATH TRAP.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11115230,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2018","dateComplaintFiled":"08/01/2018","vin":"JN8AZ18U09W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 35 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT HAD TO PULL OVER, PARK THE VEHICLE, AND PUMP THE BRAKE PEDAL A FEW TIMES UNTIL THE PRESSURE WAS NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11115265,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2018","dateComplaintFiled":"08/01/2018","vin":"JN8AZ18U69W","components":"AIR BAGS","summary":"THE AIRS BAGS ITS OFF ,DIDNT WORK","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11114508,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2018","dateComplaintFiled":"07/30/2018","vin":"JN8AZ18W79W","components":"POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE","summary":"IN JUNE 2018, MY CAR STARTED STOPPING SUDDENLY WHILE DRIVING. I TOOK IT TO THE MECHANIC WHO CHANGE MY ALTERNATOR. THE PROBLEM PERSISTS. I CHANGE MY BRAKES, STILL THE PROBLEM PERSISTS. I TOOK MY CAR TO THE DEALER , THEY INFORMED ME THAT MY CAR HAS ABS MODULE RECALLED AND THAT WAS THE PROBLEM. THEY CHANGED IT. THE CAR COULD NOT DRIVE OUT OF THE PARKING LOT THUS, I RETURNED IT TO THE SERVICE CENTER. THEY DIAGANED TRANSMISSION ISSUES, THEY SAID THEY FIX IT. THE CAR STOP WITHIN THREE BLOCKS AND ON THE HIGHWAY. I RETURNED IT BACK TO NISSAN SERVICE CENTER, NOW, THEY SAID IT'S THE ALTERNATOR. I INFORMED THEM THAT I HAVE THE ALTERNATOR CHANGED LEST THAN 30 DAYS. THE CAR IS A LEMON BECAUSE OF THE ABS MODULE THAT NISSAN CANOT FIX OR UNABLE TO FIX. EVERY TIME THAT CAR IS IN MOTION, THE ABS LIGHT TURN ON AND THE CAR STOPS ABRUTLY. I HAVE TWO TEENAGERS WHO DRIVES MY CAR TO GO TO SCHOOL. IT BECOMES A HAZARD AND UNSAFE DUE TO THE RECALL OF THE ABS MODULE .","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11113639,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2018","dateComplaintFiled":"07/25/2018","vin":"JN8AZ18W79W","components":"UNKNOWN OR OTHER","summary":"NISSAN MURANO 2009 WILL STOP SUDDENLY : UNDER THE LIGHT, ON THE HIGHWAY AFTER THE ABS LIGHT TURN ON. NISSAN RECALLS THE CAR FOR THIS ISSUES BUT THEIR MECHANICS ARE UNABLE TO FIX THE CAR. THE VEHICLE WILL STOP SUDDENLY ON ANY ROAD TRAVELING.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11113447,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2018","dateComplaintFiled":"07/24/2018","vin":"JN8AZ18W69W","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"TRAVELING 20 MPH ON CLEAN, DRY CONCRETE, APPROACHING A YIELD SIGN AT AN INTERSECTION. APPLIED BRAKES AND FELT ABS PULSE IN THE BRAKES. ABS PULSES STOPPED AND THEN THE BRAKE PEDAL CONTINUED TO TRAVEL TO THE FLOOR. I ENDED UP FINALLY COMING TO A STOP IN THE MIDDLE THE INTERSECTION.  THE DRIVER WHO HAD THE RIGHT OF WAY MANAGED TO AVOID HITTING MY VEHICLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11111144,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2018","dateComplaintFiled":"07/13/2018","vin":"JN8AZ18U79W","components":"AIR BAGS","summary":"PASSENGER AIRBAG LIGHT BLINKS CONSTANTLY.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11110610,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2018","dateComplaintFiled":"07/10/2018","vin":"JN8AZ18U59W","components":"SERVICE BRAKES","summary":"WHILE DRIVING MY NISSAN MURANO I HIT A SMALL POTHOLE.  I HIT THE BRAKES AND FELT THAT THE BRAKE PEDAL TOUCHED THE FLOOR, NO PRESSURE WHAT SO EVER.  I ASSUMED IT MUST HAVE BEEN BECAUSE OF THE POTHOLE AND DIDN'T THINK ANYTHING WAS WRONG.  BUT WHEN I APPROACHED THE NEXT TRAFFIC LIGHT AND TRIED TO BRAKE; THE CAR DID NOT BREAK AND CONTINUED INTO THE MIDDLE OF THE INTERSECTING STREET BEFORE STOPPING. THANK GOD THERE WERE NO CARS COMMING! I TOOK IT TO THE NISSAN AND ACCORDING TO THEM; FIXED THE BRAKE WITH NO CHARGE TO ME. CONCLUSION: LOST OF BREAK PRESSURE AFTER HITTING A SMALL POTHOLE AND A SIGNIFICANT DELAY IN BREAK REACTION AFTERWARDS. NO BREAK PRESSURE AND PEDAL HAD TO TOUCH THE CAR FLOOR IN ORDER TO BREAK WITH A DELAY   REACTION.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11104114,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2018","dateComplaintFiled":"06/26/2018","vin":"JN8AZ18U89W","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONER STARTED BLOWING HOT AIR. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO TURN OFF THE VEHICLE, BUT IT FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER (LITHIA NISSAN OF FRESNO, 5580 N BLACKSTONE AVE, FRESNO, CA 93710) AND WAS INFORMED THAT A FUSE HAD TO BE PULLED TO STOP THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WAS STILL AT THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 89,526.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11103779,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2016","dateComplaintFiled":"06/25/2018","vin":"JN8AZ18U79W","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR WAS FLASHING. THE VEHICLE WAS TAKEN TO THE DEALER (GERI LYNN NISSAN, 1772 MARTIN LUTHER KING BLVD, HOUMA, LA 70360, (985) 219-1111) WHERE IT WAS DIAGNOSED THAT THE WEIGHT SENSOR AND VARISTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM) AND  08V066000 (AIR BAGS); HOWEVER, THE CONTACT FELT THAT THE VEHICLE WAS EXHIBITING FAILURES RELATED TO ONE OR BOTH OF THE RECALL CAMPAIGNS. THE MANUFACTURER ALSO ISSUED ONE TSB FOR THE AIR BAGS AND THREE TSBS FOR THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO HAVE THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT  CONSUMER STATED DID NOT REPAIR DUE TO REPAIR COST OF $2,150.00. TECH FOUND CODE B108OCS. UPDATED 10/12/18*JB","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11103527,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2018","dateComplaintFiled":"06/23/2018","vin":"JN8AZ18W29W","components":"SERVICE BRAKES","summary":"WHEN BREAKING, THERE ARE TIMES WHEN IT FEELS LIKE THE BRAKES GO OUT AND I HAVE TO TAKE THE BRAKE PEDAL ALL THE WAY TO THE FLOOR.  IT HAPPENS SEVERAL TIMES A YEAR AND THIS LAST TIME MY WHOLE FAMILY WAS IN THE CAR AND NEARLY CAUSED AN ACCIDENT BECAUSE MY BRAKES ESSENTIALLY WEREN'T WORKING AS REQUIRED.  I SEE THERE IS IN ACTIVE INVESTIGATION AND THIS IS NOT AN ISOLATED INCIDENT.  WHAT IS IT GOING TO TAKE FOR YOU TO MANDATE A RECALL, A DEATH?","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11102650,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2018","dateComplaintFiled":"06/19/2018","vin":"JN8Z18W19W1","components":"SERVICE BRAKES","summary":"HAVING ISSUES WITH THE BRAKING SYSTEM BEING SOFT. TOOK IT TO A DEALER AND THEY ARE TELLING US THAT IT IS A $1,900 PART (ACTUATOR) WHICH DOES NOT INCLUDE LABOR. I HAVE SEEN OTHER REPORTS ONLINE OF THE SAME PROBLEM WITH OTHER 2009 MURANO'S. NISSAN NEEDS TO STEP UP AND RECALL THIS PART BEFORE SOMEONE GETS KILLED. IT IS A COMMON PROBLEM THAT IMPACTS THE SAFETY OF THE DRIVER AND THE OTHER DRIVERS ON THE ROAD. THIS NEEDS TO BE RESOLVED ASAP.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11102699,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2018","dateComplaintFiled":"06/19/2018","vin":"JN8AZ18UX9W","components":"SERVICE BRAKES","summary":"THE BREAK PEDAL LOSES PRESSURE RANDOMLY. TYPICALLY, I ONLY NEED TO PUSH DOWN SLIGHTLY TO GET THE VEHICLE TO COMPLETELY STOP, BUT SOMETIMES, AFTER PUSHING DOWN THE PEDAL LIKE I NORMALLY WOULD, THE CAR DOESN'T SLOW DOWN AT ALL, AND I HAVE TO PRESS THE PEDAL TO THE FLOOR AND WAIT FOR IT TO STOP. IT'S VERY SCARY, AS I DON'T KNOW IF MY CAR WILL STOP WHEN I NEED IT TO. IN THE PAST, THIS HAS LASTED FOR THREE OR FOUR DAYS, THEN RANDOMLY, THE BREAK IS BACK TO NORMAL, AND MY CAR STOPS ON A DIME. I'M NOT SURE WHAT CAUSES THIS, BUT I FEEL LIKE I'M TAKING A GAMBLE EVERY TIME I START MY CAR TO LEAVE IN THE MORNING OR ANYTIME I NEED TO GO SOMEWHERE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11102385,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2017","dateComplaintFiled":"06/18/2018","vin":"JN8AZ18U39W","components":"SERVICE BRAKES","summary":"IN DECEMBER 2017, WHILE DRIVING DOWN THE ROAD AND MAKING A LEFT TURN, THE BRAKES WENT SOFT AND ALL OF THE WAY TO THE FLOOR.  THE MASTER CYLINDER WAS REPLACED SHORTLY THEREAFTER.  ALL OF THE BRAKE LINES WERE BLED.  FOUR MONTHS LATER, THE BRAKES WENT SOFT AGAIN AND ALL OF THE WAY TO THE FLOOR.  AFTER PUMPING THEM ABOUT 10 TIMES, THEY RETURN TO NORMAL.  THE MASTER CYLINDER WAS REPLACED A SECOND TIME.  SO FAR, THE BRAKES HAVE BEEN WORKING BUT AFRAID THIS WILL HAPPEN AGAIN WITHOUT WARNING.  I DO NOT FEEL SAFE DRIVING THIS CAR ANY LONGER.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11102220,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2017","dateComplaintFiled":"06/15/2018","vin":"JN8AZ18W29W","components":"STRUCTURE","summary":"APPROXIMATELY 6 MONTHS AGO THE DRIVER'S SIDE BACK SEAT EXTERIOR DOOR HANDLE STOPPED FUNCTIONING. IT IS STILL ATTACHED TO THE DOOR, BUT BASICALLY FLAPS LOOSELY, AND DOES NOT OPERATE WHATEVER DOOR OPENING MECHANISM SHOULD BE ENGAGED WHEN THE DOOR HANDLE IS USED TO OPEN THE DOOR.  TWO MONTHS AGO, THE SAME THING HAPPENED TO THE DRIVERS DOOR.  A FLAPPY LOOSE, INOPERABLE DOOR HANDLE.   BOTH DOOR HANDLES STILL  OPERATE FROM THE INTERIOR.  THE CAR HAS VERY LOW MILES(86,000 MILES), AND IS MAINTAINED IN REASONABLE OPERATING CONDITION.    ONE DEALSER HAS QUOTED APPROXIMATELY $600 TO FIX THE ISSUE FOR EACH DOOR, AND ONE DEALER I CONTACTED WANTED AN ADDITIONAL $130 TO PROVIDE A REPAIR ESTIMATE FOR EACH DOOR. (SERIOUSLY, $260 TO TELL ME THAT SOME CHEAP PLASTIC PART THAT ENGAGES THE DOOR MECHANISM IS BROKEN)'  MY IMMEDIATE CONCERN IS THAT BOTH MY WIFE AND I HAVE SIGNIFICANT DISABILITIES, AND IN THE EVENT THAT WE REQUIRE EMERGENCY OR PARAMEDIC SERVICES WHILE LOCKED IN THE CAR, IF WE ARE NOT ABLE TO OPEN THE DOOR FOR THE EMT'S, DEPENDING ON THE LOCATION OF THE CAR, WE MAY BE DENIED LIFE SAVING EMERGENCY MEDICAL SERVICES FOR A PERIOD OF TIME WHILE JAWS OF LIFE ARE USED TO EXTRICATE US FROM THE VEHICLE, DELAYING MEDICAL SERVICES AS WELL AS DESTROYING WHAT MAY BE AN OTHERWISE 'GOOD CAR'.    AFTER REBATES AND FACTORY INCENTIVES I PAID $36,000 CASH FOR THIS NEW CARE, 9 YEARS AGO. IT IS OUT OF REGULAR WARRANTY, PLUS EXTENDED WARRANTY. NISSAN USA HAS DENIED COVERAGE.  I AM SHOCKED AT THE LACK OF CONCERN FOR SAFETY.  I AM SHOCKED THAT A LOW MILEAGE VEHICLE WOULD HAVE SUCH A DUMB PART FAILURE.  I AM DUMB FOUNDED OVER THE COST TO REPAIR WHAT IS BECOMING A KNOWN ISSUE IN OPENING A 'DAMN' DOOR. DEALERS HAVE HIGH PRICES FOR LABOR, AND AFTER MARKET PARTS RECEIVE A 4-5 TIMES MARKUP OVER COST TO MAKE A PART, BUT I AM SCARED ABOUT POTENTIAL FOR HARM, AND THE LACK OF FACTORY ASSISTANCE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11100628,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2018","dateComplaintFiled":"06/08/2018","vin":"JN8AZ18WX9W","components":"SERVICE BRAKES","summary":"WHILE DRIVING HOME FROM WORK ON A CITY STREET I WENT TO SLOW DOWN BY APPLYING THE BRAKES AND HIT A BUMP IN THE ROAD. MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND I HAD TO PUMP THE BRAKES IN ORDER TO STOP. THE BRAKE PEDAL STILL GOES ALL THE WAY TO THE FLOOR EVERY TIME I GO TO STOP AND I HAVE TO PUMP THE BRAKES. THIS HAS HAPPENED MULTIPLE TIMES BUT DURING THE WINTER SO I THOUGHT I JUST HIT SOME ICE AND THE ABS WAS KICKING IN. THERE IS NO ICE ON THE GROUND AND IT'S HAPPENING.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11099533,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2018","dateComplaintFiled":"06/04/2018","vin":"JN8AZ18W79W","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE","summary":"MY NISSAN MURANO 2009 DIED AS I WAS DRIVING ON EXPRESSWAY, VERY SCARY , EVERYTHING JUST STOPPED , SAYS BATTERY AND ALTERNATOR , REPLACE TWICE BECAUSE IT HAPPENED YET AGAIN WITHIN A CPL OF DAYS, SO NOW THE BRAKE LIGHT AND BATTERY LIGHT ARE ON , ON MY DASHBOARD AND 3 WEEKS WITHOUT MY CAR AND NO IDEA !  I HAVE BEEN ON NUMEROUS FORUMS WITH NO SOLUTION BUT YET THE SAME COMPLAINT , IS NISSAN GOING TO FIX THIS ,","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11097802,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2018","dateComplaintFiled":"05/24/2018","vin":"JN8AZ18U29W","components":"SERVICE BRAKES","summary":"2009 NISSAN MURANO, THE BRAKES GOES SOFT AND ALL THE WAY TO THE FLOOR BUT DOES NOT STOP AT ALL!  WE HAD MULTIPLE CLOSE CALLS.  THE BRAKE PADS WERE REPLACED TWICE, BLED FEW TIMES; GOT THE MASTER CYLINDER CHECKED; MULTIPLE TIMES BY DIFFERENT MECHANICS.  THE DEALERSHIP SAID THAT THERE WAS NOTHING WRONG FIRST TIME.  LAST TIME THEY DID A BRAKE FLUID FLUSH AND BLED.  THAT DIDN'T FIX THE PROBLEM.  MY OLD MECHANIC POINTED ME TO ONLINE MULTIPLE COMPLAINTS REGARDING THE SAME EXACT ISSUE.  CONTACTED NISSAN TODAY AND THEY DENIED KNOWING ANYTHING ABOUT THIS ISSUE.  THERE WILL BE MAJOR FATALITY THAT WILL HAPPEN SOON WITH OVER 120K OF THESE 2009 MODELS BEING ACTIVELY DRIVEN IN THE US.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11097222,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2018","dateComplaintFiled":"05/22/2018","vin":"JN8AZ18W39W","components":"SERVICE BRAKES","summary":"BRAKE PEDAL WOULD, WITHOUT WARNING, LOOSE PRESSURE AND GO ALL THE WAY TO THE FLOOR. COMING TO A NORMAL STOP OR FIRST ENGAGING DRIVE, PEDAL WOULD GO RIGHT TO THE FLOOR AND NO ABILITY TO STOP. THIS WAS INTERMITTENT AND INCONSISTENT. VERY DANGEROUS WITH NO BRAKES. DEALER REPLACED THE ABS ACTUATOR. DEFECTIVE ACTUATOR SEEMS COMMON AND A REAL SAFETY ISSUE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11097112,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2018","dateComplaintFiled":"05/21/2018","vin":"JN8AZ18U29W","components":"AIR BAGS,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER (LARRY MILLER NISSAN, 2400 WEST 104TH AVE, DENVER, CO 80234) WHERE IT WAS DIAGNOSED THAT A NEW BRAKE RESERVOIR CAP AND A DIFFERENT TYPE OF BRAKE FLUID WERE NEEDED. THE VEHICLE WAS AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT IT WAS A SAFETY ISSUE THAT WOULD BE SENT TO A THIRD PARTY. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11096813,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2018","dateComplaintFiled":"05/19/2018","vin":"JN8AZ18W09W","components":"POWER TRAIN,AIR BAGS,ENGINE","summary":"WELL LETS START WITH THE ENGINE STALLING AND NOT BEING ABLE TO GET ON THE HIGHWAY CAUSE THE ENGINE LACKS THE POWER TO EVEN MOVE. THE RIGHT PASSENGER SIDE AIR BAG LIGHT KEEPS FLASING NO MATTER WHAT IT DOES'NT GO OFF.THERE IS A RATTLING NOISE COMING FROM THE REAR RIGHT SIDE UNDER THE CARRIAGE. THE LEFT REAR TIRE IT LOBSIDED AND WHEN IT RAINS THE REAR OF THE CAR FEELS LIKE ITS ON ICE AND SWAYS SIDE TO SIDE IT'S AN ACCIDENT WAITING TO HAPPEN THE TIRE SENSOR LIGHT NEVER GOES OFF EVEN IF YOU INFLATE TO PROPER RANGE AND DONT GET ME STARTED ON THE TRANSMISSION SLIPPING HOPE THAT SOME ONE IN YOUR COMPANY DOES SOMETHING ABOUT THESE ISSUES BEFORE SOMEONE GETS SERIOUSLY HURT YOU MAY END UP IN COURT FIX THEM BEFORE SOME ONE GETS HURT....ALL THIS IN MOTION. STREET AND HIGHWAY. DOCUMENTATION YES THE WHOLE CAR IS DOCUMENTATION.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11093493,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2018","dateComplaintFiled":"05/12/2018","vin":"JN8AZ18W99W","components":"SUSPENSION","summary":"JUST PURCHASED THIS MURANO USED. WAS SOLD TO ME 'AS-IS'. I AM A MECHANIC AND EXPECTED A FEW ISSUES TO FIX. BUT COME TO FIND OUT, THE REAR SUBFRAME IS COMPLETLY ROTTED APPART IN TWO SEPARATE LOCATIONS AND UNDRIVABLE. WILL COST ME THOUSANDS TO FIX. ABSOLUTLY UNACCEPTABLE FOR A HIGHER END VEHICLE ONLY 9 YEARS OLD. NISSAN WILL NOT DO ANYTHING TO REMEDY THE SITUATION. WILL NEVER BUY ANOTHER NISSAN.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11091271,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2018","dateComplaintFiled":"05/01/2018","vin":"JN8AZ18U89W","components":"SERVICE BRAKES","summary":"BRAKES TRAVEL TO FAR MAKING BRAKING QUESTIONABLE. SEVERAL TIMES WRECKS HAVE ALMOST OCCURRED. VEHICLE IS SIGNIFICANTLY HARDER TO BRAKE SAFELY WHEN TRYING TO STOP FROM HIGHER RATES OF SPEED. BRAKE PEDAL TRAVELS LITERALLY TO THE FLOOR BOARD.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11090420,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2018","dateComplaintFiled":"04/27/2018","vin":"JN8AZ18U19W","components":"AIR BAGS","summary":"MY AIRBAG LIGHT ON THE DASH IS FLASHING. INDICATING THAT THE AIRBAG SYSTEM MAYBE FAULTY  NISSAN WANTS $120. FOR A DIAGNOSTIC TEST OF THE SYSTEM.  THIS CAR IS A 2009 MURANO AND ONLY 47,000. MILES NO ACCIDENT OR ANYTHING TO CAUSE THE LIGHT TO GO ON. IN ALL MY YEARS AND CARS I HAVE NEVER HAD A AIRBAG LIGHT GO ON FOR NO REASON.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11090212,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"04/26/2018","vin":"JN8AZ18U69W","components":"SERVICE BRAKES","summary":"WHILE DRIVING THE BRAKE PEDAL WILL RANDOMLY LOSE PRESSURE AND GO ALL THE WAY DOWN TO THE FIREWALL WHEN TRYING TO SLOW DOWN OR STOP WHICH RESULTS IN THE VEHICLE FAILING TO STOP. IT APPEARS TO ONLY BE HAPPENING AT SPEEDS OF 45 MPH OR LESS. THIS HAS BEEN HAPPENING FOR ABOUT 30-45 DAYS NOW ARE IS BECOMING MORE FREQUENT NOW OCCURRING AT LEAST ONCE EVERY 3-4 DAYS. WHEN THIS 1ST STARTED I WAS ADVISED THAT IT MAY BE DUE TO LOW BRAKE PADS AND UNDER SPEC ROTORS SO WE REPLACED THE ROTORS AND PADS ON ALL 4 WHEELS AND BLEED THE BRAKES TO ENSURE THERE WAS NO AIR TRAPPED IN THE LINES HOWEVER THIS DID NOT FIX THE ISSUE. THERE IS NO LOSS OF BRAKE FLUID AND ALL OF THE BRAKE LINES ARE IN GREAT SHAPE. WE ARE THE 2ND OWNERS OF THE VEHICLE AND PURCHASED IT WITH ABOUT 30K MILES ON IT IN 2012 AND IT NOW HAS 70K MILES ON IT. THIS IS MY WIFE'S CAR AND DRIVES MY 2 YOUNG CHILDREN AROUND IN IT AND WE NO LONGER FEEL SAFE USING IT AS YESTERDAY SHE COULD NOT STOP THE CAR TRYING TO TURN INTO THE YMCA PARKING LOT AND SHE COULDN'T STOP! LUCKILY THERE WAS NO-ONE IN FRONT OF HER AS SHE WOULD HAVE SLAMMED INTO THEM. I DON'T FEEL COMFORTABLE SELLING OR TRADING THE CAR SINCE THIS IS APPARENTLY AN ISSUE THAT MULTIPLE OTHER PEOPLE ARE HAVING ISSUES WITH THAT DEALERS CAN'T FIGURE OUT AND I DON'T FEEL COMFORTABLE PASSING THIS DANGEROUS SITUATION ON TO SOMEONE ELSE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11089827,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2018","dateComplaintFiled":"04/24/2018","vin":"JN8AZ18W19W","components":"STRUCTURE","summary":"TAKATA RECALL  LOUD RATTLING NOISE COMING FROM UNDERNEATH MY MURANO WHICH SOUNDED PRETTY BAD WHEN YOU WENT OVER ANY BUMPS.  ACTUALLY UNSAFE TO DRIVE AS THEY FOUND SO MUCH RUST AND CORROSION ON THE SUBFRAME.  REAR PASSENGER SIDE SUBFRAME HAS A CRACK IN IT AND UNTIL THEY TAKE IT APART THEY DO NOT EVEN KNOW IF THERE IS MORE CRACKS, ETC SINCE THERE IS SO MUCH CORROSION.  CAR ONLY HAS 112,000 MILES AND IN SUCH GOOD CONDITION OTHERWISE THAT IT LOOKS 4 YEARS OLD INSTEAD OF 9 YEARS OLD.  NISSAN TECHNICIAN SAID IT ISN'T UNUSUAL IN THAT YEAR MURANO AS THEY MADE THE FRAME WITH THESE SMALL HOLES THROUGHOUT THE DESIGN WHICH IN THE NORTHEAST ALL THE WATER AND SALT GETS INTO AND SETTLES IN THERE WHICH THEN CORRODES AWAY AT THE FRAME.  YOU CAN ACTUALLY SEE NOW IF YOU STAND BEHIND THE VEHICLE IT SLIGHTLY LEANING TO THE RIGHT AND THE REAR TIRE BOWING OUT.  4K TO FIX CAR WHICH IS TOTALLY RIDICULOUS AND NOT WORTH IT FOR A 9 YEAR OLD CAR.  THIS POOR DESIGN OF THE SUBFRAME BY NISSAN SHOULD NEVER HAVE HAPPENED AS IT IS TOTALLY UNSAFE, AND I AM OUT THOUSANDS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11089952,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2018","dateComplaintFiled":"04/24/2018","vin":"JN8AZ18U49W","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"THE ISSUE IS WHEN THE ANTI-LOCK BRAKES ARE ENGAGED. AFTER THEY ARE ENGAGED THE BREAK PRESSURE IMMEDIATELY GOES SOFT AND THE BRAKE PEDAL GOES TO THE FLOOR WITH NO BREAKS. I HAVE REPORTED THIS FOR THE PAST 2 YEARS AND THE NISSAN DEALERSHIP TELLS ME THAT THEY CANNOT REPRODUCE THE EFFECT AND THAT THEY ARE FINE. IT ONLY SEEMS TO HAPPEN IN THE WINTER MONTHS WHEN ITS COLD. I HAVE TO PULL TO THE SIDE OF THE ROAD AND SHUT THE CAR DOWN AND RESTART AGAIN. IT SEEMS TO RESET THE ANTI-LOCK BRAKE SYSTEM. IVE NOTICED THERE IS AN INVESTIGATION GOING ON AND WANTED TO REPORT WHAT I HAVE FOUND AS WELL. THE LATEST HAPPENED WHEN I WAS SLOWING DOWN AT A STOP SIGN AND HIT AN ICY PATCH WHICH THEN THE ANTILOCK BRAKE RUMBLED ENGAGING IT. AFTER I FINALLY STOPPED HALF WAY INTO THE INTERSECTION THE BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKE PRESSURE WHAT SO EVER....I GUIDED THE CAR TO THE SIDE AND SAT FOR ABOUT 15 MINUTES AND SHUT DOWN AND RESTARTED THE CAR BEFORE BRAKES CAME BACK.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11089696,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2018","dateComplaintFiled":"04/23/2018","vin":"JN8AZ18W89W","components":"SERVICE BRAKES","summary":"WHILE DRIVING MY CAR THIS MORNING MY BRAKES WENT ALMOST TO THE FLOOR BEFORE I COULD STOP THE CAR IN THE MIDDLE OF AN INTERSECTION.  (SOFT BRAKE PEDAL).  I WAS LUCKY I WAS NOT HIT BY A CAR.  THIS HAS HAPPENED BEFORE.   I RECENTLY FOUND OUT THAT THERE ARE MORE THAN 110,000 PEOPLE COMPLAINING ABOUT THIS ISSUE AND HAVING TO PAY A LOT OF MONEY TO TRY AND FIND THE PROBLEM TO NO AVAIL.    NISSAN HAS TO KNOW ABOUT IT BUT WILL NOT ADDRESS THIS ISSUE.  DOES IT TAKE PEOPLE SERIOUSLY GETTING HURT OR DYING TO GET THE ATTENTION OF THIS ISSUE?  THIS ISSUE IS CONSIDERED A MATTER OF LIFE AND DEATH.     WHO DO WE GO TO?  DEALERS SAY THEY DON'T KNOW WHAT TO DO TO FIX IT AND NISSAN DENIES THIS IS HAPPENING.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11088670,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2018","dateComplaintFiled":"04/17/2018","vin":"JN8AZ18U89W","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"BRAKE PEDAL NEEDS TO GO DOWN TO THE FLOOR IN ORDER TO STOP. I WAS DRIVING ON A NEIGHBORHOOD STREET APPLIED BRAKES AHEAD OF A STOP SIGN BEFORE ENTERING A 2 LANE GEORGETOWN RD. HIGHWAY. ZIP 28469 TO MAKE A RIGHT TURN. WHEN APPROACHING NEXT LIGHT 1 MILE AWAY I WAS AFRAID THE BRAKES WOULD FAIL. . BRAKES WENT BACK TO NORMAL NOW. STILL DO NOT TRUST CAR. YESTERDAY, APRIL 16, 2018AS CHECKED BY CAR REPAIR BUSINESS AND SAID THE ABS COMPUTER ACTIVATOR WAS NOT WORKING. NISSSAN WOULD NOT LET HIM ACCESS ABS COMPUTER T0O RESET NUMBERS. THIS IS VERY EXPENSIVE TO REPAIR AND SHOULD NOT BE A PROBLEM.  I AM SCARED TO DRIVE THIS CAR. READ THIS HAS BEEN INVESTIGATED SINCE MAY 2017. IS THERE A RECALL  ON 2009 NISSAN MURANO YET? PLEASE CONTACT US ABOUT YOUR INVESTIGATION RESULTS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11084891,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2018","dateComplaintFiled":"04/13/2018","vin":"JN8AZ18W79W","components":"SERVICE BRAKES","summary":"I LOSE ABS BREAKING WHEN I RUN OVER A POTHOLE OR SLIDE ON ICE/SNOW.  IT OCCURRED TWICE THIS WEEK.  ONCE I WAS DRIVING AND I WENT THROUGH A STOP SIGN B/C I COULDN'T COME TO A STOP WITH THE BRAKES PRESSED TO THE FLOOR.  A SECOND OCCURRENCE TOOK PLACE FOR MY WIFE WHEN SHE HIT A POTHOLE AND IT TOOK A SIGNIFICANT STOPPING DISTANCE TO COME TO A COMPLETE STOP.  ONLY BY SHUTTING OFF THE ENGINE AND RESTARTING THE ENGINE DOES THE ABS SYSTEM AND THEREFORE THE BREAKS WORK AGAIN.      THIS HAS OCCURRED OVER THE PAST 12 MONTHS AND WE HAVE HAD A FULL INSPECTION ON MY BRAKE LINING, ABS SYSTEM, FLUID PRESSURE, ETC AND EVERYTHING PASSES.  WHAT SHOULD BE DONE TO CORRECT THIS ISSUE?","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11083819,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2018","dateComplaintFiled":"04/08/2018","vin":"JN8AZ18U59W","components":"SERVICE BRAKES","summary":"CAR ACCELERATE BY ITSELF WHEN PRESSING ON THE BRAKE   I CANNOT CONTROL IT MOSTLY","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11083374,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2018","dateComplaintFiled":"04/05/2018","vin":"JN8AZ18W49W","components":"SERVICE BRAKES,FUEL/PROPULSION SYSTEM","summary":"FUEL GAUGE SAYS EMPTY WHEN 100 MILES ARE ON THE GAS TANK.   MY LOCAL NISSAN DEALER, ELHART, TOLD ME THEY WOULD HAVE TO CHARGE ME 5 HOURS OF LABOR TO REMOVE THE GAS TANK TO \"DIAGNOSE\" THE PROBLEM, EVEN THOUGH THE FUEL GUAGE SENSORS ARE ACCESSIBLE UNDER THE REAR SEAT FOR REPLACEMENT.  ALSO,THIS IS A VERY COMMON PROBLEM WITH ALL NISSANS - QUESTS DO HAVE A RECALL ON IT, BUT NO OTHER NISSAN, EVEN THOUGH THEY ALL USE THE SAME FAULTY GAS GUAGE.   IT CAUSES PANIC TO THE DRIVER TO SEE THE \"EMPTY\" LIGHT ON, & THEY CALL FOR HELP, SWERVE OFF THE ROAD, WHEN THEY ARE REALLY NOT EMPTY AT ALL.   ALL NISSANS SHOULD HAVE  A RECALL ON THESE FAULTY GAS GAUGES SO THAT NISSAN DISCONTINUES USING THEM.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11082590,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2018","dateComplaintFiled":"04/02/2018","vin":"JN8AZ18U29W","components":"SERVICE BRAKES","summary":"ON 02/07/2018 I WAS DRIVING AND HIT A BUMP IN THE ROAD AS APPROACHING A STOP SIGN.  BRAKES WERE IMMEDIATELY MALFUNCTIONING & PETAL WENT TO FLOOR.  I PUMPED BRAKES SEVERAL TIMES TO STOP.  DROVE VEHICLE HOME AND PARKED.   03/16/2018 DROVE TO LOCAL SEARS (ABOUT 1 1/2 MILES).  HAD VEHICLE SERVICED AND MASTER CYLINDER REPLACED IN ADDITION TO BLEEDING BRAKES SEVERAL TIMES, BUT PROBLEM WITH BRAKES WAS NOT RESOLVED.  WAS ADVISED TO TAKE TO DEALER BECAUSE ABS WASN'T WORKING PROPERLY.  VERY DANGEROUS!!!  IT APPEARS MANY HAS HAD SIMILAR PROBLEMS & NHTSA IS CURRENTLY INVESTIGATING. IT ALSO APPEARS TO BE A PRETTY COSTLY REPAIR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11082131,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2018","dateComplaintFiled":"03/30/2018","vin":"JN8AZ18U89W","components":"SERVICE BRAKES","summary":"WHILE DRIVING DOWNTOWN, SUDDENLY THE BRAKE PEDAL WAS INEFFECTIVE EXCEPT WHEN PRESSED ALL THE WAY TO THE FLOOR.  ONLY AN EMERGENCY MANEUVER AVOIDED AN ACCIDENT.  THE CAR WAS TAKEN IMMEDIATELY TO THE DEALER, WHO IDENTIFIED LOSS OF PRESSURE IN THE BRAKE SYSTEM, FIRST REPLACING THE MASTER CYLINDER WITHOUT IMPROVEMENT, THEN DIAGNOSING ISSUES WITH ABS.  CARCOMPLAINTS.COM AND OTHER WEBSITES LIST THIS AS AN ITEM UNDER GOVERNMENT INVESTIGATION FOR 2009 MURANOS.  THE CAR IS AT APPROXIMATELY 65,000 MILES.  ATTACHED IS THE INITIAL DIAGNOSTICS FROM THE DEALER.  SUBSEQUENT TO MASTER BRAKE CYLINDER REPLACEMENT, DEALER ASSERTED THAT WAS NOT THE PROBLEM AND ARE NOW WORKING ON ABS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11082097,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2018","dateComplaintFiled":"03/29/2018","vin":"JN8AZ18WX9W","components":"SERVICE BRAKES","summary":"DRIVING TO DROP MY KIDS OFF AT WORK, CAR SLID DURING SNOW DRIVING ABS CAME ON. AFTER THAT I TRIED TO SLOW DOWN AND THE PEDAL TO THE FLOOR. NO LIGHTS CAME ON NOW MY BRAKES DON'T WORK EXCEPT THE LAST 20%. LOOKED ON LINE AND MANY SAY THE SAME THING, ABS ACTIVATED, THEN NO BRAKES,NO WARNING LIGHT NO CODES.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11079510,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2018","dateComplaintFiled":"03/15/2018","vin":"JN8AZ18W99W","components":"POWER TRAIN","summary":"CVT TRANSMISSION IS SKIPPING. CANNOT DRIVE THE VEHILCE. IT IS BROKEN DOWN MORE THAN I DRIVE IT. ONLY 109,000 MILEAGE","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11075833,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2018","dateComplaintFiled":"03/02/2018","vin":"JN8AZ18U89W","components":"SERVICE BRAKES","summary":"BRAKE PEDAL GOES TO THE FLOOR WHEN ABS ACTIVATES FOR NO APPARENT REASON. THIS HAS HAPPENED SEVERAL TIMES SINCE THE VEHICLE TURNED 50K MILES. IT USUALLY HAPPENS WHEN TURNING AND HITTING A BUMP AT SLOW SPEEDS. THE BRAKE PEDAL USUALLY RECOVERS AFTER A FEW DAYS. THE VEHICLE WILL STOP DURING BRAKE FAILURE BUT THE PEDAL  GOES TO THE FLOOR BEFORE IT WILL STOP WHICH IS VERY SCARY AND DANGEROUS. I GUESS SOMEONE WILL HAVE TO DIE BECAUSE OF THIS FACTORY DEFECT BEFORE A RECALL HAPPENS. MY 2009 NISSAN MURANO WAS BOUGHT NEW AND HAS BEEN VERY WELL MAINTAINED. IT HAS LESS THAN 60K MILES ON IT NOW. SOMETHING HAS TO BE DONE ABOUT THIS BRAKE MALFUNCTION BEFORE A DEATH OCCURS FROM IT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11075349,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2017","dateComplaintFiled":"02/27/2018","vin":"JN8AZ18U19W","components":"SERVICE BRAKES","summary":"AT TIMES WHILE DRIVING MY BRAKE PEDAL LOSES PRESSURE AFTER HITTING A BUMP IN THE ROAD RESULTING IN THE BRAKE PEDAL GOING TO THE FLOOR MAKING IT DIFFICULT TO BRING THE VEHICLE TO A STOP.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11074942,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2018","dateComplaintFiled":"02/26/2018","vin":"JN8AZ18U49W","components":"AIR BAGS","summary":"AT 67000 MILES THE AIRBAG LIGHT BEGAN FLASHING . TOOK IT TO DEALER FOR INSPECTION, PAID $100 FOR INSPECTION AND THEY FOUND CODE B1018 FOR AIRBAG CONTROL MODULE FAILURE AND QUOTED 1449.32 +TAX TO CORRECT THE PROBLEM.  SPOKE WITH NISSAN CUSTOMER CARE AND WAS ASSIGNED CASE NO. 29877528 ON 2-17-2018.  ON 2-20-2018 WAS CONTACTED AND TOLD SINCE OUT OF WARRANTY PERIOD,  THEY WOULD DO NOTHING TO CORRECT THE PROBLEM.  I KNOW THERE WERE RECALLS FOR THIS PROBLEM IN THE PAST, BUT THEY WOULD NOT LISTEN.  THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY AND THIS IS A SAFETY PROBLEM.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11073958,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2016","dateComplaintFiled":"02/20/2018","vin":"JN8AZ18W39W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE MOSTLY OCCURRED ON SLICK ROADWAYS OR AFTER TRAVELING OVER A BUMP. AT TIMES, IN ORDER TO STOP THE VEHICLE, THE CONTACT WOULD HAVE TO TURN OFF THE ENGINE AND RESTART IT IN ORDER FOR THE VEHICLE TO OPERATE CORRECTLY. THE VEHICLE WAS TAKEN TO WILLIAMS WOODY NISSAN (3600 S LIMIT AVE, SEDALIA, MO 65301, (660) 827-1403), BUT NO FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED BY THE DEALER TO DRIVE TO ANY DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHEN THE FAILURE RECURRED. WITHOUT TURNING OFF THE VEHICLE, NO FAILURE CODES WOULD BE DETECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A NISSAN DEALER. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11073609,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2018","dateComplaintFiled":"02/19/2018","vin":"JN8AZ18WX9W","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"AIR DUCT ISSUE SAME AS DESCRIBED IN THE 2007 NISSAN MURANO RECALL. THIS IS CAUSING MY ENGINE TO STALL.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11073378,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2018","dateComplaintFiled":"02/17/2018","vin":"JN8AZ18U79W","components":"SERVICE BRAKES","summary":"MY 2009 NISSAN MURANO HAS 78,000 MILES ON IT. SOMETIMES IF I BRAKE ON A BUMPY ROAD THE PEDAL GOES ALL THE WAY TO THE FLOOR AND BRAKE POWER IS SIGNIFICANTLY REDUCED. NOBODY CAN TELL ME WHY THIS IS HAPPENING. I'VE HAD THE FLUID SYSTEM FLUSHED AND THE BRAKES CHECKED. NOT EVEN NISSAN'S DEALERSHIP UNDERSTANDS. PLEASE DO SOMETHING.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11073120,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2018","dateComplaintFiled":"02/15/2018","vin":"","components":"SERVICE BRAKES","summary":"BRAKES ARE SPONGY AND WHEN THEY ARE APPLIED HARD THEY ALMOST GO TO THE FLOOR AND JUST BARELY STOP THE VEHICLE. IT HAS HAPPENED TO MY WIFE 3 TIMES AND SCARED HER TO DEATH.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11072367,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2017","dateComplaintFiled":"02/12/2018","vin":"JN8AZ18U99W","components":"SERVICE BRAKES","summary":"IN THE SPRING OF 2017 I WAS DRIVING THE VEHICLE ON A RAINY DAY AND APPLIED THE BRAKES SUFFICIENT TO TRIGGER THE ABS SYSTEM.  THIS RESULTED IN A SIGNIFICANT LOSS OF BRAKING ABILITY, WITH THE BRAKE PEDAL ALMOST TO THE FLOOR BEFORE LIMITED BRAKING ACTION COULD BE OBTAINED.  THE ABILITY TO STOP THE VEHICLE WAS DRAMATICALLY REDUCED.    THE PROBLEM WENT AWAY FOLLOWING A HARD BRAKE APPLICATION ON LOOSE GRAVEL, SUFFICIENT TO TRIGGER THE ABS SYSTEM AGAIN.  DATE LISTED FOR THIS PROBLEM IS APPROXIMATE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11072371,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2018","dateComplaintFiled":"02/12/2018","vin":"JN8AZ18U99W","components":"SERVICE BRAKES","summary":"WHILE DRIVING THE VEHICLE ROUTINELY IN TOWN, SUDDENLY THE BRAKE PEDAL BECAME VERY SOFT AND BRAKING ABILITY WAS SEVERELY IMPAIRED.  PEDAL TRAVEL WAS VERY HIGH, WITH PEDAL ALMOST TO THE FLOOR BEFORE BRAKING COULD BE OBTAINED, AND BRAKING POWER WAS VERY LOW.  VEHICLE WAS SUCCESSFULLY STOPPED, AND TURNED OFF.  THE BRAKE PEDAL WAS PUMPED WITH THE VEHICLE TURNED OFF, AND BRAKE PRESSURE RETURNED.  RESTARTED VEHICLE AND BRAKING SYSTEM APPEARED TO OPERATE NORMALLY.  THIS IS THE SECOND INCIDENT OF BRAKING PROBLEMS WITH THIS PARTICULAR VEHICLE.  SEE REPORT 1072367 FOR DETAILS OF A PRIOR BRAKING FAILURE APPROXIMATELY 1 YEAR EARLIER.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11072093,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2018","dateComplaintFiled":"02/10/2018","vin":"JN8AZ18U69W","components":"SERVICE BRAKES","summary":"THE BRAKES IN MY 2009 NISSAN MURANO INTERMITTENTLY FAIL ABOUT ONCE OR TWICE A MONTH. THE BRAKE FAILURE, WHICH BEGAN TO OCCUR SOMETIME ON OR AFTER MID-2017, CAUSES THE BRAKE PEDAL TO LOSE PRESSURE, BECOMING 'SPONGY' MAKING IT DIFFICULT TO STOP. WHEN THE BRAKE FAILURE OCCURS NO WARNING LIGHTS OR ABS LIGHTS LIGHT UP AND NO ERROR CODES ARE SET. THE CONDITION MAY LAST ANYWHERE FROM A FEW MINUTES TO A COUPLE OF HOURS AND THEN RETURNS NORMAL. I HAVE TAKEN THE VEHICLE TO BE SERVICED AT LEAST TWICE, HOWEVER THE SHOP CANNOT FIND ANYTHING WRONG WITH THE VEHICLE. AS A PRECAUTION, I HAD THE BRAKE SYSTEM FLUSHED AND BLEEDED AND REPLACED ALL 4 BRAKE PADS, HOWEVER, THE BRAKE FAILURE CONTINUES TO OCCUR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11071749,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2017","dateComplaintFiled":"02/08/2018","vin":"JN8AZ18WX9W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 35 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE ANTI-LOCK BRAKE MODULE FAILED. THE CONTACT HAD TO USE THE EMERGENCY BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED. THE DEALER (KEN GARFF NISSAN SALT LAKE, 777 S W TEMPLE, SALT LAKE CITY, UT 84101) WAS NOTIFIED. THE VEHICLE WAS PARTIALLY REPAIRED UNTIL THE CONTACT COULD TAKE IT TO COULTER NISSAN (13301 N AUTOSHOW AVE, SURPRISE, AZ 85388) WHERE THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.     THE CONSUMER STATED THE THERE WAS A RECALL ISSUED FOR OTHER MURANOS. *JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11067398,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2018","dateComplaintFiled":"02/07/2018","vin":"JN8AZ18W79W","components":"SERVICE BRAKES","summary":"THE ABS ACTUATOR IN MY CAR BEGAN TO FAIL AND HAD TO BE REPLACED BY NISSAN. WHEN TAPPING THE BRAKE PEDAL, IT CONTINUED TO HAVE PRESSURE AND PROPERLY SLOW THE CAR. HOWEVER, WHEN APPROACHING STOP LIGHTS, STOP SIGNS, OR OTHERWISE BRAKING HARD (ANYTHING REQUIRING ME TO APPLY MORE STEADY PRESSURE TO THE BRAKES), THE BRAKE PEDAL WOULD GO ALL THE WAY TO THE FLOOR REQUIRING ME TO INCREASE MY STOPPING DISTANCE. I WAS IN A NEAR-ACCIDENT INCIDENT WHEN SOMEONE WHO WAS STOPPED IN THE ADJACENT LANE QUICKLY PULLED OVER INTO MY LANE, REQUIRING ME TO APPLY RAPID BRAKE PRESSURE. THIS SITUATION WAS MADE WORSE BY ICY ROADS AND LEFT ME PANICKED AND CONCERNED. THE COST OF THE REPAIR WAS $2,500.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11071558,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2016","dateComplaintFiled":"02/07/2018","vin":"JN8AZ18WX9W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS APPLIED, BUT THE BRAKES FAILED TO RESPOND. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO FUCCILLO NISSAN (3893 STATE ROUTE 31, LIVERPOOL, NY 13090) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT SEARCHED ONLINE AND BELIEVED THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 22,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11065460,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2018","dateComplaintFiled":"01/27/2018","vin":"JN8AZ18W99W","components":"SERVICE BRAKES","summary":"ON 1/15/18, I WAS DRIVING TO WORK ON A SNOWY DAY. I WAS SLOWING DOWN TO TAKE A LEFT ONTO AN ON RAMP WHEN MY ABS KICKED IN. I CONTINUED TO SLIDE FORWARD AND NEARLY MISSED THE ON RAMP. FROM THAT POINT FORWARD, THE BRAKE PEDAL HAS BEEN \"SOFT.\" I HAVE TO PUSH THE PEDAL DOWN AT LEAST HALFWAY BEFORE ANY BRAKING OCCURS AND TYPICALLY HAVE TO PUSH IT TO THE FLOOR TO FULLY STOP. I JUST GOT NEW BRAKE PADS AND ROTORS IN DECEMBER, SO THESE COMPONENTS ARE FINE. I TOOK IT IN TO NISSAN SERVICING, WHO TOLD ME THAT THE ABS ACTUATOR IS BAD AND NEEDS TO BE REPLACED. THEY HAVE INFORMED ME THAT THE VEHICLE IS NO LONGER SAFE TO DRIVE UNTIL THIS IS REPAIRED, WHICH WAS ESTIMATED TO BE A COST OF ~$2700 FOR PARTS AND LABOR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11065230,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2018","dateComplaintFiled":"01/26/2018","vin":"JN8AZ18W89W","components":"AIR BAGS","summary":"AFTER HAVING MY 35 LB DOG SIT IN THE PASSENGER SEAT THE AIR BAG LIGHT STARTS FLASHING I HAVE HAD IT CHECKED OUT AND RESET SEVERAL TIMES. THIS SEEMS TO HAPPEN AFTER THE NEXT TIME I DRIVE THE CAR NOT IMMEDIATELY. I WAS ADVISED THAT IT IS THE OCS SENSORS AND IF IT HAPPEN AGAIN IT SHOULD BE REPLACED TO THE TUNE OF $4,000. THE DEALER CHECKED FOR  A RECALL NOTICE AND I WAS TOLD THERE WAS NONE. THIS IS ABSOLUTELY AN UNSAFE CONDITION FOR ANY PASSENGER IN MY VEHICLE. EVERYTHING IS FUNCTIONING FOR NOW, BUT I THINK THIS SHOULD BE A NISSAN RESPONSIBILITY. THERE ARE ONLY 54,500 MILES ON THIS CAR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11064606,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2018","dateComplaintFiled":"01/24/2018","vin":"JN8AZ18WX9W","components":"SERVICE BRAKES","summary":"ON JANUARY 7, 2018 I WAS APPROACHING A STOP SIGN AND THE STREET WAS A BIT ICY SO WHEN I APPLIED THE BRAKES THE ABS KICKED IN AND THE VEHICLE STOPPED WITH NO PROBLEM.  HOWEVER, WHEN I APPLIED THE BRAKES AGAIN A COUPLE OF BLOCKS DOWN THE ROAD THE BRAKE PEDAL WENT CLEAR TO THE FLOOR AND THE VEHICLE SLOWLY STOPPED.  THIS PROBLEM CONTINUED THE REST OF THE DRIVE HOME, WITH THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR.  PUMPING THE BRAKES SEEMED TO HELP SOME AND THERE WAS RESISTANCE FROM THE PEDAL, BUT WHEN COMING TO A COMPLETE STOP THE PEDAL AGAIN WENT ALL THE WAY TO THE FLOOR.  THIS CONTINUED FOR A COUPLE DAYS.    AFTER SOME RESEARCH ONLINE I DISCOVERED THIS WAS A COMMON COMPLAINT FOR 2009 NISSAN MURANOS.  I FOUND SEVERAL ONLINE FORUMS THAT DESCRIBED THE SAME PROBLEM, THE SOFT SPONGY BRAKE PEDAL, EITHER AFTER AN ABS STOP OR USING THE BRAKES FOR A BUMP OR POTHOLE.  AND IT SEEMED LIKE THE MOST COMMON SOLUTION TO THIS PROBLEM WAS TO REPLACE THE ABS ACTUATOR AT A COST OF APPROX. $2500.  NOT WHAT I WANTED TO HEAR.  I TOOK MY NISSAN TO A REPAIR SHOP AND THEY VERIFIED THAT THIS INDEED WAS THE PROBLEM SO WITHOUT MUCH OTHER CHOICE WE HAD THE ACTUATOR REPLACED FOR $2450 - INVOICE ATTACHED.    FROM WHAT I COULD TELL, THIS ISSUE HAS BEEN A PROBLEM AND HAS BEEN REPORTED BY A NUMBER OF DRIVERS TO THE NHTSA BEGINNING IN 2012.  THERE IS AN INVESTIGATION ONGOING (STARTED IN 2014)  BUT SO FAR NO RECALL.  THIS IS A DANGEROUS ISSUE AND NEEDS TO BE ADDRESSED ASAP BEFORE SOMEONE'S BRAKES FAIL COMPLETELY AND THEY ARE INJURED OR KILLED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11064464,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2018","dateComplaintFiled":"01/23/2018","vin":"JN8AZ18UX9W","components":"UNKNOWN OR OTHER","summary":"BRAKE PEDAL LOST PRESSURE AND PEDAL WENT TO THE FLOOR CAUSING A VERY LONG STOPPING DISTANCE. INTERMITTENT PROBLEM. APPEARS TO HAPPEN WHEN I SKID SLIGHTLY WHILE STOPPING LIKE ON SAND ON THE ROAD AND IT CAUSES THE ABS TO KICK IN BUT IT WILL NOT DISENGAGE. TOO TO MECHANIC TO HAVE IT CHECKED, TURNED IT OFF AND LATER WHEN THEY WENT TO CHECK IT THE PEDAL HAD RETURNED","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11064185,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2018","dateComplaintFiled":"01/22/2018","vin":"JN8AZ18W49W","components":"SERVICE BRAKES","summary":"THE BRAKE PEDAL ALL OF A SUDDEN TRAVELS ALL THE WAY TO THE FLOORBOARD. THIS EXCESSIVE TRAVEL HAPPENED WHILE DRIVING ON A BUSY STREET. THE BRAKES DID FINALLY SLOWED MY VEHICLE BUT VERY CLOSE TO CAUSING AN ACCIDENT. TOOK THE VEHICLE IN FOR ESTIMATE AND REPAIR. ESTIMATE THE NEXT DAY WAS REPLACE ABS CONTROL MODULE, FLUSHING FLUID, ETC. OF $3400. THE 2009 MURANO IS ONLY 84,000 MILES AND SHOULD NOT HAVE A PROBLEM WITH THE AUTOMATIC BRACING SYSTEM. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. I UNDERSTAND THIS IS AN ONGOING PROBLEM!!! WHY HASN'T THERE BEEN A RECALL?","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11063954,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2018","dateComplaintFiled":"01/21/2018","vin":"JN8AZ18W19W","components":"SERVICE BRAKES","summary":"MY WIFE AND DAUGHTER HAVE HAD ISSUES WITH THE BRAKES GOING ALL THE WAY DOWN AND NOT STOPPING THE VEHICLE ON MORE THAN ONE OCCASION.  I HAVE CONTACTED NISSAN WITH THIS ISSUE AND THEY SAID THEY WOULD HAVE TO REPLICATE THE PROBLEM TO RESOLVE IT.  THE HARD PART IS THIS IS TOTALLY RANDOM.  DRIVING THIS CAR IS LIKE PLAYING RUSSIAN ROULETTE. BOTH TIMES MY WIFE AND DAUGHTER WERE DRIVING, APPLIED THE BRAKES TO STOP AT A STOP SIGN AND THE PEDDLE WENT ALL THE WAY TO THE FLOOR.  LUCKILY NO ONE WAS AROUND.  BOTH INCIDENTS THEY KEPT PUMPING THE BRAKES UNTIL THEY STARTED WORKING AGAIN.    I BROUGHT THE POSSIBLE RECALL UP TO THE SERVICE TECH AND HE ASKED FOR THE VIN AND SAID THE VEHICLE DOES NOT HAVE ANY RECALLS AT THIS MOMENT.  SO ARE WE SUPPOSE TO DRIVE THE VEHICLE AND HOPE THE BRAKES DO NOT FAIL?  THIS IS A MAJOR SAFETY ISSUE AND WE ARE AT THE POINT OF TRADING IN THE VEHICLE AND NEVER BUYING A NISSAN AGAIN IF THAT'S HOW THEY TREAT THE SAFETY OF THEIR NISSAN OWNERS. BY THE LOOKS OF THESE REPORTS, MORE AND MORE DRIVERS ARE STARTING TO COMPLAIN.  WHY IS IT TAKING SO LONG TO ANNOUNCE RECALL WHEN THE LACK OF DOING SO COULD POSSIBLY TAKE SOMEONE'S LIFE?","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11063209,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2016","dateComplaintFiled":"01/17/2018","vin":"JN8AZ18W79W","components":"SERVICE BRAKES","summary":"SOFT BRAKE PEDAL AFTER HITTING A BUMP. NOVEMBER 2016 I WAS GOING INTO A PARKING LOT, AS I WAS COMING OFF OF THE PAVEMENT GOING ONTO THE GRAVEL MY ABS ENGAGED AND THE BRAKE PEDAL WENT TO THE FLOOR. I CALLED MY NISSAN DEALERSHIP AND THEY FELT THAT WHEN I SHUT THE CAR OFF, ALL SYSTEMS SHOULD RESET. WHEN I DID THAT, SYSTEMS DID RESET AND MY BRAKES RETURNED TO NORMAL. THIS HAS HAPPENED 3 MORE TIMES SINCE, THE LAST TIME WAS IN OCTOBER 2017 AND THE SYSTEM OR ABS AND THE SOFT BRAKE ISSUES HAS NOT RESET. TO THIS POINT, I HAVE ALWAYS HAD SOME BRAKES, THOUGH THE PEDAL GOES ALMOST TO THE FLOOR EACH TIME USED. MY WIFE, AND DAUGHTER, WHEN THEY DRIVE THE CAR, FEEL THERE ARE NO BRAKES. I GUESS I HAVE GOTTEN SOMEWHAT USED TO THEM. I AM CONVINCED THAT SOMETHING NEEDS TO BE REPAIRED, BUT I AM READING THAT IT MAY COST BETWEEN $1500, AND $2400 TO REPAIR. THE ISSUE IS VERY SERIOUS BECAUSE I HAVE READ THAT SOME BRAKES HAVE FAILED AND CAUSED ACCIDENTS AND OCCUPANTS HAVE BEEN INJURED. I FEEL A RECALL BY NISSAN SHOULD TAKE PLACE, TO HELP GET THESE ISSUES RESOLVED. THE ISSUE IS VERY EXPENSIVE FOR US AS OWNERS TO FIX ON OUR OWN ESPECIALLY WHEN THE VALUE OF THE VEHICLE IS SO LOW. WOULD LIKE TO TRADE VEHICLE OFF, BUT BEING HONEST WOULD BE HARD TO PASS ISSUE ONTO THE NEXT OWNER. CURRENTLY, THE BRAKE PEDAL STILL REMAINS SOFT AND ALMOST GOES TO THE FLOOR BOARD OF THE VEHICLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11063007,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2017","dateComplaintFiled":"01/16/2018","vin":"JN8AZ18U89W","components":"SERVICE BRAKES","summary":"AS I APPROACHED A STOP,WANTING TO MAKE A TURN , THERE WAS A LIGHT PATCH OF ICE. I APPLIED THE BRAKES NORMALLY & PEDAL SUNK TO THE FLOOR & I ALMOST CRASHED, LUCKILY THERE WERE NO OTHER CARS IN MY PATH. THIS IS A HUGE SAFETY ISSUE. I AM A COMMERCIAL TRUCK DRIVER & HAD NEVER HEARD OF LOSING BRAKES TO THIS ISSUE BEFORE. I PROPERLY MAINTAIN MY CARS.TOOK MY 09 MURANO TO A MECHANIC. & TOLD ME IT WAS MOST LIKELY THE ABS MODULE $2000 JUST THE PART ,OR THE MASTER BRAKE CYLINDER $150 JUST THE PART. REPLACED THE MASTER CYLINDER. & STILL NOT FIXED . PROBLEM WAS THE ABS MODULE. NISSAN NEEDS TO DO A RECALL BEFORE SOMEONE IS INJURED OR KILLED DO TO THIS. EVEN THOUGH THE MAIN FOCUS IS SADLY ON QUARTERLY NUMBERS GAINS/LOSSES. I HAD REACHED OUT TO NISSAN & DIDNT HEAR BACK FROM THEM. GUESS IT WOULDVE BEEN DIFFERENT IF I HAD SAID I WAS LOOKING TO BUY A CAR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11062787,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2015","dateComplaintFiled":"01/15/2018","vin":"JN8AZ18UX9W","components":"SERVICE BRAKES","summary":"BRAKES FAILED TO STOP VEHICLE WHEN APPLIED DURING MODERATE SUSPENSION TRAVEL (UP/DOWN) FROM BUMPS IN ROADWAY - SIMILAR TO TRAVELLING ACROSS SMALL SPEED BUMP. MUST PUMP BRAKE REPEATEDLY TO STOP VEHICLE. INCIDENT OCCURRED AT MOST ANY SPEED INCLUDING HIGHWAY TRAVEL.  DEALERSHIP COULD NOT DUPLICATE BUT DID REPLACE THE MASTER BRAKE ASSEMBLY HOWEVER IT DID NOT RESOLVE THE PROBLEM.  VEHICLE RETURNED TO DEALERSHIP WHEN IT FAILED TO MOVE AFTER SHIFTING INTO GEAR.  PROBLEM TRACED TO BRAKE BOOSTER FAILURE.  LOCAL MECHANIC COMPLETED THE  REPAIR WHICH HAS RESOLVED BOTH PROBLEMS - BRAKE ISSUES HAVE NOT OCCURRED SINCE THIS REPAIR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11062726,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2018","dateComplaintFiled":"01/14/2018","vin":"JN8AZ18W59W","components":"SERVICE BRAKES","summary":"THE BRAKE PEDAL LOSES PRESSURE AND GOES STRAIGHT TO THE FLOOR MAKING IT DIFFICULT TO STOP.  I HAVE HAD THE VEHICLE CHECKED BY A PROFESSIONAL SHOP AND THEY BELIEVE IT MAY BE RELATED TO THE ABS ACTUATOR/CONTROLLER SINCE THE OTHER BRAKING COMPONENTS APPEARED TO BE OK.  THE VEHICLE HAS BECOME UNSAFE TO DRIVE DUE TO THE UNPREDICTABLE BRAKING/DELAYED STOPPING BEHAVIOR.  TAKING TO NISSAN DEALER TOMORROW FOR FURTHER INVESTIGATION.  LIKELY RELATED TO INVESTIGATION UNDER PE 17-002.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11062370,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2018","dateComplaintFiled":"01/12/2018","vin":"JN8AZ18U59W","components":"SERVICE BRAKES","summary":"WHILE DRIVING APPROXIMATELY 55 MPH A SMALL ANIMAL RAN OUT IN FRONT OF ME AND CAUSED ME TO BRAKE HARD CAUSING THE ABS TO ACTIVATE.  IMMEDIATELY AFTER THE HARD STOP THE BRAKE PEDAL GOES TO THE FLOOR AND I HAVE NO BRAKING ABILITY. BRAKE FLUID IS FINE AND UPON VISUAL INSPECTION NOTHING APPEARS DAMAGED ON THE PADS OR CALIPERS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11062216,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2018","dateComplaintFiled":"01/11/2018","vin":"JN8AZ18W49W","components":"SERVICE BRAKES","summary":"VEHICLE IN FORWARD MOTION...SLOW, LEAVING GARAGE. BRAKE PEDAL WENT TO FLOOR. DID NOT \"PUMP UP\" AS WITH AIR IN LINES DURING DRIVE THROUGH AN ALLEYWAY. DEALERSHIP VERIFIED MY CONCERN AND FOUND ABS ACTUATOR FAILED INTERNALLY. OF NOTE: THE SERVICE ATTENDANT SUSPECTED WHAT WAS WRONG BEFORE THE CAR WAS DIAGNOSED IN THE SHOP. \"HAVE SEEN THIS BEFORE.\" WHY WAS MY 2009 MODEL NOT INCLUDED IN A LATER RECALL? I BELIEVE THE PART FAILURE IS A SERIOUS SAFETY CONCERN.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11062284,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2018","dateComplaintFiled":"01/11/2018","vin":"","components":"SERVICE BRAKES","summary":"BRAKE PEDAL GOES ALL THE WAY DOWN AND VEHICLE DOES NOT STOP. I NOTICE ONLINE THAT A LOT OF CUSTOMERS ARE HAVING THE SAME PROBLEM WITH THIS YEAR AND VEHICLE MODEL. I HAVE READ HOW THEY HAD TO SPEND A LOT OF MONEY ON PARTS AND LABOR BECAUSE THE MECHANICS COULDN'T FIGURE OUT THE PROBLEM, SO THEY STARTED DURING POWER OF ELIMINATION. I HAD MY MECHANIC TRY TO FIND OUT WHAT WAS WRONG AND HE TRIED REPLACING MASTER CYLINDER WHICH COST ME SEVERAL HUNDREDS OF DOLLARS AND THE PROBLEM REMAINED. I THEN TOOK IT TO NISSAN DEALERSHIP AND THEY SAID IT WAS THE ABS HYDRAULIC CONTROL UNIT WHICH WOULD COST ME $3000 DOLLARS PARTS AND LABOR, THE PART A LONE COST $1900 DOLLARS. DURING MY INVESTIGATION MANY MANY PEOPLE ARE HAVING THE SAME PROBLEM AND IT IS SAID THAT A RECALL MAY BE BEING LOOKED AT. CONSUMERS ARE GETTING IN TO CAR ACCIDENTS BECAUSE OF THIS FAULTY BRAKE SYSTEM AND IT SEEMS THAT NO ONE WILL ADDRESS UNTIL SOMEONE DIES. THERE ARE NO WARNING LIGHTS ON THE ABS SYSTEM NOR DOES THE DEALERSHIP KNOWS WHY THIS IS HAPPENING.TO CHARGE THIS MUCH FOR A PART IS TOTALLY RIDICULOUS!!! FEEL FREE TO CALL ME AT ANYTIME FOR MORE DETAILS ON THIS ISSUE [XXX] DENVER  COLORADO CONSUMER. I MAY TAKE FURTHER ACTIONS IF THIS ISSUE IS NOT ADDRESS, AT THE END OF THE DAY IT SHOULD BE SAFETY FIRST!!! NOT MAKING QUOTAS AND PAYING INVESTORS.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11061580,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2016","dateComplaintFiled":"01/10/2018","vin":"JN8AZ18W09W","components":"SERVICE BRAKES","summary":"SUDDEN LOSS OF BRAKES.  MASTER CYLINDER FAILED AND ABS ACTUATOR MODULE FAILED INTERNALLY.  VEHICLE WAS IN MOTION AT 45 MPH ON A HIGHWAY.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11061637,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2018","dateComplaintFiled":"01/10/2018","vin":"JN8AZ18U39W","components":"SERVICE BRAKES","summary":"RECENTLY HAD TO REPLACE THE ANTI-LOCK BRAKE (ABS) ACTUATOR PUMP ON MY 2009 NISSAN MURANO. THE VEHICLE STARTED UP FINE WITH NO PROBLEMS AND WAS ABLE TO MAKE IT TO THE HIGHWAY WITH NO ISSUE AT ALL. IT WAS LATE AT NIGHT SO THERE WAS NO TRAFFIC AT ALL AND WE WERE TRAVELING FOR ABOUT 30 MINUTES ON CRUISE CONTROL (NO NEED TO BRAKE) UNTIL WE NEEDED TO EXIT. WHEN WE WERE TRYING TO EXIT THE HIGHWAY I NOTICED THERE WAS NOW A VERY LOW PEDAL, I HAD TO PUT THE PEDAL ALL THE WAY TO THE FLOOR TO GET THE VEHICLE TO STOP. THERE WAS NO WARNING LIGHTS OR NOTIFICATION OF A FAILURE. WE WENT TO THE DEALERSHIP AND FOUND OUT THAT THE ABS ACTUATOR PUMP NEEDED TO BE REPLACED.  WE WERE TOLD THAT THEY RECENTLY HAVE BEEN REPLACING SEVERAL OF THESE ACTUATOR PUMPS ON THE MURANOS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11061537,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2018","dateComplaintFiled":"01/09/2018","vin":"JN8AZ18U89W","components":"AIR BAGS,VEHICLE SPEED CONTROL","summary":"1) AIRBAG LIGHT ALARM FOR PASSENGER SEAT GOES ON SUDDENTLY AFTER 80,000 MILES. AFTER DEALER INSPECTION, SEEMS TO BE RELATED TO THE OCCUPANT CLASSIFICATION SYSTEM (OCS) VARISTOR LOCATED IN THE FRONT PASSENGER SEAT CUSHION, AS MENTIONED IN YOUR NTB08-095 NOVEMBER 4, 2008 RECALL CAMPAIGN.  FOUND IT STRANGE MY VEHICULE VIN IS NOT ASSOCIATED TO THIS COMPLAINT, BUT I HAVE THE PROBLEM.    2) ALTERNATOR SUDDENTLY DIED AFTER 80,000 MILES WITHOUT WARNING, WHILE DRIVING ON THE HIGHWAY. HAD TIME TO PULL ON THE SIDE, BUT SITUATION COULD HAVE BEEN DRAMATIC. SUDDENTLY VEHICULE REDUCED SPEED AND WENT FROM 60MPH TO 10MPH, THEN NO MORE BATTERY, SO COULD NOT LIGHT THE WARNING LIGHTS. VERY DANGEROUS SITUATION.    PROBLEM HAVE BEEN REPORTED FOR MANY MURANO DIFFERENT YEARS, RECALLS WERE DONE FOR 2005 OR 2008 MURANO BUT NONE FOR 2009.    A $1300 BILL AT THE NISSAN DEALERSHIP.    3) PS: GOT  AIRBAG LIGHT ALARM FOR PASSENGER SEAT RIGHT AFTER ALTERNATOR PROBLEM","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11061033,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2018","dateComplaintFiled":"01/07/2018","vin":"JN8AZ18W99W","components":"SERVICE BRAKES","summary":"WHEN BRAKING THE PEDAL HAS LITTLE EFFECT UPON STOPPING. IT SLOWS THE CAR SOME AT TOP OF STROKE THEN HALF STROKE STOPS BETTER THEN SINKS TO FLOOR. WHEN STOPPING ON A ROUGH ROAD THE ABS DOES NOT WORK PROPER AND THE PEDAL WILL SINK TO FLOOR AND TIRES WILL LOCK AND NOT RELEASE CAUSING A SKID. WHEN YOU ARE STOPPED CAN BUILD PRESSURE IN SYSTEM BUT WHEN STARTED AND THEN MOVE AND COME TO STOP THE CAR WILL SLOW AND PEDAL WILL SLOWLY SINK TOWARDS THE FLOOR AND LOCK THE BRAKES WHEN ALMOST AT BOTTOM. THIS JUST HAPPENED ON 1-4-2018. SOMETHING SHOULD BE DONE HAVE FOUND A LOT OF THE SAME COMPLAINTS ON DIFFERENT SITES.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11058609,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2018","dateComplaintFiled":"01/04/2018","vin":"JN8AZ18W69W","components":"SERVICE BRAKES","summary":"TWO TIMES MY 2009 NISSAN MURANO HAS HAD BRAKE ISSUES AFTER THE ABS WAS ENGAGED. THE FIRST TIME I WAS TRYING TO STOP AT A CORNER. THERE WAS A LITTLE BIT OF SNOW ON THE GROUND. MY ABS ENGAGED AND THEN I COULDN'T STOP AT ALL. I WAS ABLE TO TAKE A RIGHT AT THE INTERSECTION AND REALIZED THAT THE ONLY WAY I COULD STOP MY VEHICLE WAS TO DEPRESS THE BRAKE PEDAL COMPLETELY TO THE FLOOR. NEVER BEFORE HAD I BEEN ABLE TO DEPRESS IT THAT FAR. I PULLED THE CAR OVER AND SHUT IT OFF. AFTER DEPRESSING THE BRAKE PEDAL 3 TIMES IT FELT LIKE NORMAL. I BROUGHT THE CAR TO OUR MECHANIC AND HE SAID THERE WAS NOTHING STRUCTURALLY WRONG WITH OUR BRAKES. 2 WEEKS LATER MY HUSBAND WAS TRYING TO STOP AT A CORNER WHEN IT WAS THE SNOWING AND THE SAME THING HAPPENED AGAIN. HE PULLED IT OVER, SHUT DOWN THE CAR, PUMPED THE PEDAL AND IT CAME BACK TO NORMAL. WHEN I GOT HOME I GOOGLED THIS PROBLEM AND SAW ALL OF THESE PEOPLE WITH THE SAME ISSUE. I CAN'T BELIEVE THAT NEITHER NISSAN OR THE GOVERNMENT HAS DONE ANYTHING YET. ARE THEY WAITING FOR A FATALITY?","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11058371,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2017","dateComplaintFiled":"01/03/2018","vin":"JN8AZ18W39W","components":"SERVICE BRAKES","summary":"I WAS DRIVING AT 25 MPH AND WENT TO STOP AT LIGHT AND THE BRAKE PEDAL BECAME SPONGY AND WENT TO THE FLOOR.  I WAS ABLE TO PUMP IT BACK UP BUT IT HAPPENED AGAIN 3 TIMES THAT TRIP. I WAS NOT ABLE TO REPLICATE IT. BUT AM TERRIFIED I WILL HAVE AN ACCIDENT.  THAT WOULD BE AWFUL ESPECIALLY IF SOMEONE ELSE WAS INVOLVED/INJURED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11057720,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2017","dateComplaintFiled":"12/31/2017","vin":"JN8AZ18W19W","components":"SERVICE BRAKES","summary":"BRAKES WENT TO FLOOR. AS I CAME TO A STOP LIGHT ALMOST HIT CAR IN FRONT OF ME. ORIGINALLY DIAGNOSED AS A BAD MASTER CYLINDER. NO WARNING LIGHTS AT ALL. CHANGED MASTER CYLINDER AND PROBLEM WAS NOT FIXED. DEALERSHIP DIAGNOSED IT AS A BAD ABS ACTUATOR. WAS TOLD THEY WOULD GLADLY FIX IT FOR 2200.00. LOOKS LIKE I AM NOT THE ONLY ONE WHO IS HAVING THE SAME PROBLEM. HAVE BEEN TOLD BT LOCAL MECHANICS THEY SEE THIS PROBLEM ALL OF THE TIME AND NISSAN HAS DONE NOTHING ABOUT IT. RECALL NEEDS TO BE DONE ASAP.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11057455,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2017","dateComplaintFiled":"12/29/2017","vin":"JN8AZ18W49W","components":"SERVICE BRAKES","summary":"UNPREDICTABLE BEHAVIOR WHEN APPLYING BRAKES. PEDAL VERY SOFT. BRAKES DONE WORK PROPERLY REGARDLESS OF WHETHER VEHICLE IS MOVING OR NOT. I'M CONCERNED THAT THIS MAY LEAD TO AN ACCIDENT. PADS ARE NEW. SYSTEM HAS NO LEAKS OR AIR BUBBLES.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11057210,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2017","dateComplaintFiled":"12/28/2017","vin":"JN8AZ18W39W","components":"POWER TRAIN,SERVICE BRAKES","summary":"I HAVE LESS THAN 57,000 MILES ON MY 2009 MURANO. AT 46,000 MILES, I HAD TO HAVE MY FAILED TRANSMISSION REPLACED AND I'M HAVING ISSUES AGAIN WITH IT SLIPPING INTO LOW GEAR. THE DEALERSHIP COULDN'T REPRODUCE THE ISSUE, SO NOTHING HAS BEEN DONE TO ADDRESS IT. I HAD TO TAKE MY MURANO IN FOR SERVICE AGAIN BECAUSE I ALMOST GOT INTO AN ACCIDENT WHEN MY BRAKES DIDN'T WORK AT 30 MPH AND I HAD TO QUICKLY CHANGE LANES TO AVOID AN ACCIDENT. THERE WASN'T ANY BRAKE PRESSURE AND I HAD TO PUSH THE BRAKE PEDDLE TO THE FLOOR BEFORE IT STOPPED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11056587,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2016","dateComplaintFiled":"12/26/2017","vin":"JN8AZ18W29W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS OVER A BUMP OR GRAVEL PAVEMENT, THE BRAKE PEDAL HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DAVE SMITH NISSAN (6901 E SPRAGUE AVE, SPOKANE, WA 99212, (509) 924-6242) SEVERAL TIMES WHERE IT WAS DIAGNOSED WITH AIR IN THE BRAKES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT FOUND THAT THE FAILURE WAS UNDER INVESTIGATION WITH NHTSA PER NHTSA ACTION NUMBER: PE17002 (SERVICE BRAKES, AIR. SERVICE BRAKES). THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11056651,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2017","dateComplaintFiled":"12/26/2017","vin":"JN8AZ18U69W","components":"SERVICE BRAKES","summary":"MY VEHICLE HAS ONLY 84,400 MILES IT AND IS WELL MANTAINED ALSO.  I HAVE NOTICED THAT MY BRAKE PETAL IS BEING PUSHED TO THE FLOOR TO STOP.  IT IS TAKING A LONG TIME FOR THE VEHICLE TO STOP, A LOT OF TIMES I AM PUMPING MY BRAKES.  I RECENTLY HAD MY BRAKES CHECK, ASSUMING THAT THEIR WAS A PROBLEM OR IT WAS TIME FOR ME TO GET BRAKES AND WAS ADVISED THAT THEY WERE FINE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11056648,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2017","dateComplaintFiled":"12/26/2017","vin":"JN8AZ18W39W","components":"SERVICE BRAKES","summary":"ON 11/15/17 THE BRAKE PEDAL WENT TO THE FLOOR ON OUR 2009 NISSAN MURANO WHEN STOPPING AT AN INTERSECTION. IT WAS RAINING AT THE TIME. THE BRAKES CONTINUED TO GO TO THE FLOOR WHEN ATTEMPTING TO STOP MULTIPLE TIMES FOR ABOUT 2 MILES.  TURNED CAR OFF AND BACK ON WITH SAME RESULT. TOWED TO OUR LOCAL MECHANICS WHO FOUND NOTHING WRONG MECHANICALLY BUT FOUND CODES IN THE ABS SYSTEM.  BRAKE PEDAL RETURNED TO NORMAL FUNCTION ON ITS OWN. MECHANICS LEFT CODES AND RECOMMENDED TO TAKE TO NISSAN DEALERSHIP. TOOK TO DEALERSHIP 11/27/17. DEALERSHIP STATED THAT THE ONLY CODES FOUND IN ABS SYSTEM WERE OLD AND DID NOT INDICATE BRAKE PROBLEM. NO DEFECTS FOUND. DEALERSHIP RECOMMENDED TO BRING BACK IF IT HAPPENS AGAIN.  PROBLEM OCCURRED AGAIN, THIS TIME IN OUR DRIVEWAY WITH SNOW. TOWED THE MURANO TO THE DEALERSHIP ON 12/13/17. DESCRIPTION FROM DEALERSHIP READ, \"FOUND BRAKE PEDAL VERY SOFT AND LOW. NO LEAKS FOUND IN BRAKE SYSTEM, NO CODES FOUND IN ABS ECU. BRAKE PRESSURE DOES NOT PUMP UP. NO AIR IN SYSTEM AND BACK OF MASTER CYLINDER IS DRY. BRAKE BOOSTER PASSES ALL TESTING, ALSO PEDAL IS LOW WHEN CAR IS OFF, SO BOOSTER NOT FAULT. INTERNAL HYDRAULIC PRESSURE FAILURE IN EITHER THE MASTER CYLINDER OR ABS ACTUATOR. CANNOT TEST EITHER COMPONENT SEPARATE. NO BULLETINS, BUT MANY REPORTS IN DATABASE SEARCH OF ABS ACTUATOR/S CAUSING THIS EXACT PROBLEM.\" COST $2,481.53 TO REPLACE ACTUATOR. JUST PICKED UP TODAY AND WILL BE VERY CAUTIOUS WITH VEHICLE HAVING LOST CONFIDENCE IN IT.  IT IS VERY CONCERNING THAT THERE WAS NOTHING TO INDICATE A PROBLEM (NO ALARMS, LIGHTS, WARNINGS) BEFORE THIS ISSUE OCCURRED BOTH TIMES.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11056342,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2017","dateComplaintFiled":"12/25/2017","vin":"JN8AZ18W69W","components":"SERVICE BRAKES","summary":"BRAL\\KE PEDAL FADES, MUST PUMP BRAKES TO STOP. DEALER TRIED PROGRAMMING ABS MODULE IN AUGUST 2017. PROBLEM HAS REOCURRED 12-24-17.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11056349,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2017","dateComplaintFiled":"12/25/2017","vin":"JN8AZ18W69W","components":"SERVICE BRAKES","summary":"LOSS OF BRAKE PRESSURE FOLLOWING ABS ACTIVATION. THE VEHICLE WAS IN MOTION ON A CITY STREET AND WAS NOT TURNING. THE ROADS WERE PARTIALLY SNOW COVERED AND WHEN TRYING TO STOP THE VEHICLE THE ABS ACTIVATED. FOLLOWING THIS EVENT, THE BRAKE PEDAL TRAVELED 3/4'S IF THE WAY TO THE FLOOR BEFORE THE VEHICLE WOULD BEGIN TO SLOW DOWN. WHEN I RETURNED HOME, I REPEATEDLY PUMPED THE BRAKES UNTIL NORMAL BRAKE PRESSURE WAS ACHIEVED. BRAKE FLUID LEVEL WAS FULL AND NO LEAK WAS FOUND UPON INSPECTION OF BRAKE SYSTEM.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11056233,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2016","dateComplaintFiled":"12/23/2017","vin":"JN8AZ18W19W","components":"SERVICE BRAKES","summary":"VEHICLE BRAKE PEDAL VERY SOFT, SPONGY, AND SQUISHY AT ALL TIMES (EVEN WITH NEW BRAKE PADS, ROTORS, AND PROPERLY BLEED LINES).  HAVE LOST BRAKES AT ONE POINT COMPLETELY, BRAKE PEDAL TOUCHED GROUND.      I TRIED TO SLOW DOWN ON TOTALLY NORMAL ROAD CONDITIONS, MY ABS ENGAGED, BUT THE PEDAL WENT TO THE FLOOR AND DID NOT RETURN. THE TOP 10% OF THE PEDAL GIVES ME 10% BRAKING POWER, THE MIDDLE 80% OF THE PEDAL TRAVEL DOES NOTHING, AND ONLY THE BOTTOM 10% OF THE PEDAL, JUST BEFORE IT TOUCHES THE FLOOR, ACTUALLY PROVIDES ANY REAL BRAKING.     AS A RESULT, THE REACTION TIME AND STOPPING DISTANCE IS TERRIBLE. THIS WILL CAUSE AN ACCIDENT AT SOME POINT.  NHTSA IS INVESTIGATING, BUT NEEDS TO ACT AND ISSUE A RECALL FOR 2009 MURANO IMMEDIATELY.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11056029,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2017","dateComplaintFiled":"12/22/2017","vin":"JN8AZ18W89W","components":"SERVICE BRAKES","summary":"DRIVING TO WORK IN REGULAR COMMUTER TRAFFIC, STOP AND GO, APPROXIMATELY 15 TO 20 MPH.  I WENT OVER A SMALL BUMP IN THE ROAD WHILE I WAS SLOWING DOWN, AND IMMEDIATELY THE BRAKE PEDAL WENT TO THE FLOOR.  STOPPING DISTANCE WAS SEVERELY IMPACTED.  I WOULD HAVE REAR-ENDED THE PERSON IN FRONT OF ME HAD TRAFFIC NOT MOVED FORWARD BY THAT POINT.  BRAKES REMAIN VERY POOR, WITH NO REAL BRAKE PRESSURE UNTIL THE BOTTOM 10% OF PEDAL TRAVEL.  ABS SENSOR IS LOCKED INTO THE \"RELEASE\" POSITION NOW, AND AS A RESULT, THE PEDAL HAS TO TRAVEL ALL THE WAY TO THE FLOOR BEFORE SEEING ANY IMPACT TO THE CAR SPEED.  IF THIS HAD HAPPENED IN A SCHOOL PARKING LOT, I WOULD HAVE RUN OVER A CHILD.  PLEASE PLEASE ISSUE A RECALL FOR THIS ABS MODULE THAT IS FAILING ON 2009 MURANOS.  THERE ARE SO MANY PEOPLE WHO ARE HAVING THE SAME PROBLEM.  IT IS ONLY A MATTER OF TIME UNTIL SOMEONE IS KILLED OR INJURED.  THE REPAIR COSTS ARE OVER $2,500 FOR A NEW PART, WHICH MOST PEOPLE CANNOT AFFORD GIVEN THAT THE CAR IS 8 YEARS OLD  AND PROBABLY ONLY WORTH $10,000.  MINE HAS 60,000 MILES AND HAS ALWAYS BEEN WELL TAKEN CARE OF, SO THIS IS NOT AN AGE THING - IT IS A 2009 MODEL YEAR PROBLEM.  PLEASE ISSUE A RECALL ASAP.  IF A MAJOR ACCIDENT OCCURS AND YOU ARE AWARE OF THIS PROBLEM, THEN YOU ARE CULPABLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11056094,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2017","dateComplaintFiled":"12/22/2017","vin":"JN8AZ18UX9W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS AND APPROACHING A STOP LIGHT OR STOP SIGN, THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO CORAL SPRING NISSAN (9350 W ATLANTIC BLVD, CORAL SPRING, FL 33071, PHONE (954) 753-1700) WHERE IT WAS DIAGNOSED THAT THE ABS ACTUATOR AND BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11056002,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2017","dateComplaintFiled":"12/21/2017","vin":"JN8AZ18U29W","components":"SERVICE BRAKES","summary":"STARTED ABOUT 6 MONTH AGO,  WHEN I PRESS THE BRAKE TO STOP AT RED LIGHT,  IT SUDDENTLY LOSE PRESSURE,  MY BRAKE PADDLE WENT TO THE FLOOR,  THE CAR STOPPED ABOUT FEW FEET FURTHER THAN NORMAL.  I STEER TO THE SIDE TO AVOID HIT THE CAR IN FRONT.  THEN I DROVE AGAIN,  BRAKE BACK TO NORMAL.  HAPPEN  2 MORE TIME AGAIN COUPLE MONTHS LATER.    THEN A MONTH AGO,  IT STAYED UNTIL I GOT TO WORK ABOUT 20 MILES AWAY. BACK TO NORMAL AFTER WORK.   NOW,  I HAVE THIS PROBLEM AGAIN,  AND IT STAY LIKE THAT FOR 2 DAYS NOW,  WON'T GO AWAY.  I HAVE TO BRAKE REAL FAR AWAY TO STOP  THE CAR.  THE VEHICLE STOP LONGER DISTANCE,  AND MY BRAKE WENT ALL THE WAY TO THE FLOOR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11055633,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2017","dateComplaintFiled":"12/20/2017","vin":"JN8AZ18W39W","components":"SERVICE BRAKES","summary":"BRAKES WILL GO ALL THE WAY TO THE FLOOR AND AT TIMES CAN NOT STOP THE CAR.  THEY BLEEDED THE BRAKE LINE AND CHANGED THE FLUID, THEY  REPLACED THE MASTER CYLINDER AND AFTER A MONTH IS IT ACTING UP AGAIN. NOW THEY ARE TELLING ME IS IS THE ABS SYSTEM. I ONLY HAVE 74000 MILES ON MY CAR AND IT SHOULD NOT BE HAPPEN.   THIS SHOULD REALLY BE RECALLED. ONE DAY I WILL GET INTO AN ACCIDENT. I HAVE A FEW NEAR MISSES. THANK YOU","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11055715,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2017","dateComplaintFiled":"12/20/2017","vin":"JN8AZ18W99W","components":"SERVICE BRAKES","summary":"I WAS DRIVING HOME FROM WORK, TRAVELLING AT A SPEED OF ROUGHLY 35MPH. I WENT OVER A SMALL BUMP IN THE ROAD AND WENT TO APPLY BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO GET OFF THE ROAD WITHOUT INCIDENT. THE DEALERSHIP SAID I NEEDED A NEW MASTER CYLINDER. I REPLACED IT. A WEEK LATER DRIVING MY CHILDREN TO SCHOOL I WAS STOPPING NORMALLY WHEN AGAIN THE BRAKE PEDAL WENT TO THE FLOOR. NOW THE DEALERSHIP STATES THEIR \"BEST GUESS\" TO REPAIR IS TO REPLACE THE ABS ACTUATOR. THERE IS NO GUARANTEE THIS WILL REPAIR THE PROBLEM. THIS WAS ESCALATED TO THE LEVEL OF THE NISSAN ENGINEER BECAUSE THE DEALERSHIP (JEFF SCHMITT NISSAN IN BEAVERCREEK, OHIO) WHICH IS A CERTIFIED NISSAN DEALER COULD NOT DIAGNOSE THE PROBLEM INTERNALLY.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11055823,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2017","dateComplaintFiled":"12/20/2017","vin":"JN8AZ18W49W","components":"SERVICE BRAKES","summary":"WHILE DRIVING MY MURANO AND COMING UP TO A STOPLIGHT THE BRAKES FOR NO APPARENT REASON WERE SUDDENLY EXTREMELY SOFT THAT I HAD TO ALMOST FULLY DEPRESS THE BRAKE PEDAL TO THE FLOOR TO GET THE CAR TO STOP. I WAS ABLE TO GET THE CAR STOPPED BEFORE I ENTERED THE INTERSECTION AND NO ACCIDENT OCCURRED. I TOOK THE CAR TO MY LOCAL AUTO SHOP AND THEY DIAGNOSED AS THE ABS UNIT FAILED BUT I WOULD HAVE TO GO TO DEALER. WENT TO NISSAN DEALER WHO DID DIAGNOSTICS TEST WHICH INDICATED A BRAKE MASTER CYLINDER FAILURE EVEN THOUGH I SUGGESTED IT WAS THE ABS UNIT THAT HAD FAILED BASED ON MY MECHANICS DIAGNOSES. DEALER REPLACED BRAKE MASTER CYLINDER BUT DID NOT CORRECT THE BRAKE PROBLEM. THEY THEN REPLACED THE ABS HYDRAULIC UNIT WHICH DID CAUSE PROBLEM TO GO AWAY. TOTAL REPAIR COST WAS $2,479. WE HAVE A SECOND 2009 NISSAN MURANO THAT JUST HAD THE EXACT SAME THING HAPPEN TO ITS BRAKES. THERE IS CLEARLY A FAILURE IN THE ABS BRAKING SYSTEM THAT NISSAN IS CLEARLY IGNORING WHICH IS CLEARLY PUTTING CONSUMERS AT RISK OF INJURY OR DEATH. HOPE THE NTSB SPEEDS UP THEIR INVESTIGATION BEFORE SOME PERSON OR FAMILY DIES DUE TO THIS ABS BRAKING FAILURE","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11055539,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2017","dateComplaintFiled":"12/19/2017","vin":"JN8AZ18W79W","components":"SERVICE BRAKES","summary":"WHILE DRIVING MY VEHICLE, THE BRAKES BECAME SPONGY AND REQUIRED PUSHING THE PEDAL ALL THE WAY TO THE FLOOR TO STOP.  I WAS ABLE TO DRIVE THE CAR TO A LOCAL AUTO SHOP AND THEY REPLACED THE MASTER BRAKE CYLINDER AND BRAKE BOOSTER, BUT THE CAR IS STILL HAVING PROBLEMS.  NOW THEY SAY IT IS THE ABS SYSTEM.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11055250,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2017","dateComplaintFiled":"12/18/2017","vin":"JN8AZ18W89W","components":"SERVICE BRAKES","summary":"ONCE THE ABS HAS ENGAGED (SLIPPING ON SNOW), THE BRAKE PEDAL WILL GO TO THE FLOOR AND LOSES ALL PRESSURE. SO RATHER THAN JUST MOMENTARILY RELEASING THE BRAKE PRESSURE AND PULSATING IT ON/OFF,  IT REMAINS IN THE OFF POSITION.  THIS IS THE 5TH INSTANCE OF THIS PROBLEM OCCURRING FOR ME.  NORMALLY THE BRAKES GO BACK TO NORMAL AFTER A DAY OR 2, BUT IT HAS NOW BEEN ONE WEEK.  A QUICK GOOGLE SEARCH WILL SEE THAT THERE ARE HUNDREDS OF OTHER 2009 MURANOS THAT HAVE THE SAME PROBLEM. ONCE THE ABS FIRES, THE BRAKES LOOSE ALL PRESSURE.  IT IS ONLY A MATTER OF TIME UNTIL SOMEONE IS KILLED.  NISSAN IS QUOTING A $2,000 REPAIR BILL TO REPLACE THE ABS ACUTATOR, WHICH IS TOO EXPENSIVE FOR MANY PEOPLE TO FIX.  PLEASE LOOK INTO THIS ASAP.  DO A GOOGLE SEARCH FOR '2009 NISSAN MURANO LOSES BRAKE PRESSURE, OR ABS PROBLEMS\"","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11054985,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2017","dateComplaintFiled":"12/15/2017","vin":"","components":"SERVICE BRAKES","summary":"BRAKE FAILURE DUE TO LOSS OF BRAKE PRESSURE.  AS I'M DRIVING OVER AN UNEVEN ROUGH SURFACE, I TRIED BRAKING AND LOSS BRAKE PRESSURE AS I HIT A BUMP. IT'S HAPPENED MULTIPLE TIMES IN THE PAST AS FAR BACK AS 12/2014. THE VEHICLE WAS TAKEN TO 2 DIFFERENT AREA NISSAN DEALERS. PRETTY COSTLY DIAGNOSTIC  YIELDED NO PERMANENT SOLUTION, BECAUSE IT'S BACK AGAIN. I CALLED NISSAN CONSUMER LINE AND THEY SUGGESTED GOING BACK TO ANOTHER DEALERSHIP.   PLEASE CAN SOMEONE VALUE THE TAX PAYERS LIVES AND DO SOMETHING BEFORE LIVES ARE LOST. PLEASE","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11054715,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2017","dateComplaintFiled":"12/14/2017","vin":"JN8AZ18W9W1","components":"SERVICE BRAKES","summary":"I WAS DRIVING ON A HIGHWAY AT ABOUT 55 MPH AND A DEER RAN IN FRONT OF MY CAR. I HIT THE BRAKES HARD BUT COULDN'T STOP IN TIME (THE DEER DIED) AND WHEN I DID FINALLY DID ACHIEVE A STOP I NOTICED MY BRAKES WENT ALL THE WAY TO THE FLOOR. THEY WERE VERY SPONGY AND TOOK A HUGE DISTANCE TO STOP THE CAR THE REST OF THE DRIVE HOME, EVEN AT SPEEDS UNDER 35 MPH. I THOUGHT MAYBE THE COLLISION CAUSED DAMAGE TO MY BRAKES SOMEHOW. A MECHANIC BLED MY BRAKES AND RESTORED FUNCTIONALITY, AND CAREFULLY INSPECTED EVERYTHING BUT COULD NOT FIND ANY DAMAGE. A FEW WEEKS LATER IT SNOWED AND WHEN MY CAR SLID ON SOME ICE WHILE BRAKING INTO A TURN, THE BRAKE PEDAL WENT TO THE FLOOR AGAIN. I HAD THE BRAKES BLED AGAIN AND THE VEHICLE THOROUGHLY INSPECTED BUT AGAIN THEY FOUND NOTHING. THEY RECOMMENDED REPLACING THE MASTER CYLINDER. BEFORE I COULD GET THAT WORK DONE, ANOTHER SNOW CAUSED SLIPPERY ROADS WHICH AGAIN CAUSED MY BRAKES TO GO SPONGY WHEN BRAKING ON A PATCH OF ICE. MY MECHANIC RECOMMENDED I CONTACT NISSAN AND DURING MY RESEARCH I FOUND HUNDREDS OF COMPLAINTS FOR 2009 NISSAN MURANOS WITH SIMILAR CONDITIONS AND RECOMMENDATIONS TO REPLACE THE ABS HCU (AVERAGE COST, $2500). TWO DIFFERENT NISSAN DEALERS AND THEIR CORPORATE REPS SAY THEY KNOW NOTHING OF THE PENDING NHTSA INVESTIGATION ON THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11054094,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2017","dateComplaintFiled":"12/12/2017","vin":"JN8AZ18U89W","components":"SERVICE BRAKES","summary":"BRAKES GO TO THE FLOOR BEFORE ENGAGING.  DRIVING ON NORMAL PAVED ROAD WHEN A VEHICLE PULLED OUT IN FRONT OF US, ABS ENGAGED AND NOW WE HAVE NO BRAKES UNTIL TOUCHING THE FLOOR.  WENT TO NISSAN FOR SERVICE AND THEY SAY IT IS THE ABS THAT NEEDS REPLACING, 2800.00.  WE JUST HAD NEW BRAKES ON THE BACK LESS THAN 2 MONTHS AGO.  THEY SAY DUE TO NUMEROUS COMPLAINTS ON NISSAN FORUMS THAT THEY BELIEVE IT IS AN ISSUE WITH THE ABS MALFUNCTIONING AND NOT SIMPLY REPLACING THE MASTER CYLINDER AS MANY PEOPLE HAVE REPLACED THIS PART FIRST ONLY TO NEED THE ABS REPLACED.   WE TRIED PUMPING AND HOPING FOR A RESET BUT NOTHING HAS HELPED.  NISSAN NEEDS TO DO A RECALL BEFORE A LIFE IS LOST DUE TO THIS KNOWN ISSUE.  WE ARE THE ONE OWNER OF THIS VEHICLE, 2009 WITH LESS THAN 65,000 MILES ON THE CAR.  NO ISSUES LEADING UP TO THIS NOR ANY INDICATOR LIGHTS GOING OFF..   I KNOW OUR SAFETY IS PRICELESS BUT IF US FOLKS ARE DOING THE RIGHT THING AND GETTING THESE REPAIRS DONE, THEN A RECALL GOES INTO AFFECT, I WOULD LIKE TO SEE SOME SORT OF REIMBURSEMENT.....","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11054298,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2017","dateComplaintFiled":"12/12/2017","vin":"JN8AZ18W39W","components":"SERVICE BRAKES","summary":"I HAVE HAD 3 BRAKE ISSUES IN LESS THAN 2 WEEKS.  MY VEHICLE HAS 74,000 MILES ON IT AND IS MAINTAINED PER MANUFACTURER RECOMMENDATIONS.  BRAKE PADS AND ROTORS ARE A YEAR OLD AND PASSED INSPECTION.  THE FIRST OCCURRENCE I WAS DRIVING 35 MPH AND HIT A MANHOLE COVER.  THE BRAKES WENT SPONGY AND WENT TO THE FLOOR.  I PUMPED THE BRAKES A FEW TIMES AND THEY RETURNED.  THE SECOND OCCURRENCE I WAS DRIVING AROUND 40 MPH AND COMING AROUND A CURVE AND THE SAME THING HAPPENED.  THE THIRD TIME IT WAS SNOWY AND VERY SLICK.  UPON BRAKING ON A TURN, THE ABS ENGAGED AND I LOST ALL BRAKES AGAIN.  THESE EXPERIENCES WERE VERY SCARY AS I HAD NOT CONTROL OVER MY VEHICLE.  I USE THIS TO TRANSPORT MY GRANDCHILDREN AND THE FACT THAT I CAN LOOSE CONTROL OVER THE ABILITY TO STOP MY VEHICLE INTERMITTENTLY IS VERY ALARMING.  THE DEALER REPLACED THE MASTER CYLINDER (WITH NO DOCUMENTED FAILURE).  THE SECOND OCCURRENCE HAPPENED LESS THAN 5 DAYS LATER AND I BROUGHT IT BACK TO THE DEALER WHERE THEY REPLACED THE ABS HYDRAULIC CONTROL UNIT,WHICH COST $3000 FOR PARTS AND LABOR!  THIS NEEDS TO BE RECALLED AS IT IS DANGEROUS.  I HAVE LOST FAITH IN NISSAN AS THEY HAVE NOT ADDRESSED THIS ISSUE!","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11053818,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2017","dateComplaintFiled":"12/11/2017","vin":"JN8AZ18W19W","components":"SERVICE BRAKES","summary":"YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY NEIBH    YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY DEVELOPMENT ROAD ENTERING THE HIG      YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY DEVELOPMENT ROAD APROCHING AN INTERSECTION DRIVING MY NISSAN MURANO 2009. APLIED THE BRAKES AND THEY WENT DOWN ALL THE WAY AND THE CAR DID NOT STOP. I WENT THROUGH THE STOP SIGN INTO THE HIGHWAY  WITH MY TWO DAUGHTERS 6 YEARS AND TENS YEARS OLD. I WAS SCARED. AVOIDED COLLISION FROM SEVERAL CARS ON THE HIGH WAY BY STEERING THE CAR OF THE ROAD TO THE GRASS. MY BRAKE PADS WERE SERVICED TWO MONTHS AGO BECOUSE THE SAMETHING HAPPENED. THE CAR DID NOT STOP WHEN I WAS PULLING OFF MY DRIVEWAY.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11053377,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2017","dateComplaintFiled":"12/07/2017","vin":"JN8AZ18W09W","components":"SERVICE BRAKES","summary":"OUR BRAKES BECAME SPONGY AND DID NOT WORK WHEN DRIVING.AT A SPEED OF 35 MPH.  EVENTUALLY THE BRAKE PEDAL WENT TO THE FLOOR.  THE CAR WAS TOWED TO A DEALER WHO REPLACED THE ABS ACTUATOR AT A COST OF $2176 FOR PART, $528 FOR LABOR AND $69 FOR DIAGNOSIS.  WE FEEL NISSAN SHOULD HAVE RECALLED THIS VERY DANGEROUS ACTUATOR.  WE WERE ON A RESIDENTIAL STREET SO OUR SPEED WAS 35 MPH WHEN THE BRAKES WENT OUT ABRUPTLY.  WE ARE APPALLED THAT THE COMPANY IS CHARGING EXORBITANT PART  PRICES AND ALLOWING HIGH LABOR FEES TO REPLACE THIS DEFECTIVE AND LIFE THREATENING ABS ACTUATOR.  THE DEALER TOLD US THEY WERE NOT RESPONSIBLE FOR REDUCING THE COSTS.  IT IS TOTALLY UP TO NISSAN TO ADJUST THESE COSTS.  MANY PEOPLE COULD LOSE THEIR LIVES BECAUSE THIS DANGEROUS SITUATION IS NOT COMMUNICATED TO OWNERS OF 2009 NISSAN MURANOS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11052872,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2017","dateComplaintFiled":"12/06/2017","vin":"JN8AZ18W29W","components":"SERVICE BRAKES","summary":"2009 NISSAN MURANO LE. DRIVING THROUGH A RESIDENTIAL AREA, TRAVELING AT ROUGHLY 25 MPH. ROAD WAS DRY, SKY WAS CLEAR, VEHICLE WAS WARM AND HAD BEEN DRIVEN EARLIER IN DAY WITH NO ISSUE. VEHICLE HAS BEEN DEALER MAINTAINED AND ONLY HAS 74000 MILES ON IT AND HAD JUST BEEN DEALER INSPECTED 2 WEEKS PRIOR. APPROACHING A STOP SIGN, BEGAN NORMAL  BRAKING. THERE WAS A SMALL POT HOLE OR REALLY JUST A ROUGH SPOT IN THE ROAD I DROVE THROUGH WHILE BRAKING, AND LOST ALL BRAKE PRESSURE, PEDAL WENT TO THE FLOOR BUT WAS NOT ENGAGING THE BRAKES OR STOPPING THE VEHICLE. I BEGAN PUMPING THE BRAKES AND WAS THANKFULLY ABLE TO STOP, BUT NOT BEFORE I WAS WELL PAST THE STOP SIGN AND INTO THE INTERSECTION. THANKFULLY NO OTHER CARS WERE THERE. DRIVING STRAIGHT HOME FROM THERE THE PEDAL WAS STILL VERY SOFT, OR SPONGY AND THE BRAKES WERE NOT WORKING PROPERLY. THEY REQUIRED PUMPING OR VARIED PRESSURE TO ENGAGE, AND THEN WOULD NOT PROVIDE PEDAL PRESSURE OR FEED BACK. IF PUSHED SLOW TO NORMALLY, YOU COULD PUSH THE PEDAL TO THE FLOOR STILL WHILE TRYING TO STOP. HUSBAND INSPECTED ALL BRAKE FLUIDS AND VACUUM LINES AND FOUND NO LEAKS, OR LOSS OF FLUID. WITH THE VEHICLE OFF PUMPING BRAKES NOT BUILDING PRESSURE. A SIMPLE SEARCH FOR \"2009 MURANO SPONGY BRAKES\" RETURNED MANY PEOPLE THROUGH MANY FORUMS WITH THE EXACT SAME ISSUE, THAT SEEMS TO BE BASED ON BRAKING ON A BUMPY ROAD AND THE ABS SYSTEM. FROM WHAT I UNDERSTAND A ABS SOLENOID IS STUCK FROM THE ABS ENGAGING ON A BUMPY ROAD, OR UNEVEN SURFACE. THIS ISSUE IS EXTREMELY UNSAFE AND I WOULD NOT DOUBT HAS CAUSED MANY ACCIDENTS. THERE IS ALSO NO WARNING SIGNS AS THE VEHICLE WAS INSPECTED BY THE DEALERSHIP 2 WEEKS PRIOR. VERY SCARY, AND HAD A VEHICLE BEEN IN THE INTERSECTION, THERE WOULD HAVE BEEN NO WAY TO AVOID A ACCIDENT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11052173,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2017","dateComplaintFiled":"12/04/2017","vin":"JN8AZ18UX9W","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE ALTERNATOR FAILED AND THE VEHICLE LOST POWER NUMEROUS TIMES WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER, BUT WAS TAKEN TO AN UNKNOWN REPAIR CENTER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE ALTERNATOR WAS REPLACED SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 114,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11052222,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2017","dateComplaintFiled":"12/04/2017","vin":"JN8AZ18W39W","components":"SERVICE BRAKES","summary":"I EXPERIENCED FOR THE THIRD TIME A BRAKE MALFUNCTION THURSDAY NIGHT 2/2/17. I WAS CAREFULLY DRIVING HOME ON A SNOW COVERED ROAD AND I APPLIED MY BRAKES TO MAKE A TURN AND THE BRAKE PEDAL WENT ALMOST TO THE FLOOR. THE FIRST AND SECOND TIME THIS HAPPENED UNDER A HARD BRAKING SITUATION ON WET ROADS. IN THE PAST THIS CONDITION HAS BEEN PERIODIC BUT THE CONDITION HAS NOW EXISTED CONTINUALLY FOR ABOUT 1 WEEK. THE BRAKE PEDAL GOES NEARLY TO THE FLOOR BEFORE BRAKING BEGINS AND THERE IS NO ABS. I BROUGHT THE CAR TO THE DEALER A FEW MONTHS AGO AND THEY PERFORMED A BRAKE FLUSH AND REFILL. THE VERY NEXT DAY IT HAPPENED AGAIN. SOMETIMES THE BRAKES START ACTING NORMALLY AFTER PUMPING THE BRAKE PEDAL MULTIPLE TIMES. BUT THE DANGEROUS CONDITION ALWAYS RETURNS SEEMINGLY AT RANDOM UNDER MULTIPLE ROAD CONDITIONS AND AT VARIOUS SPEEDS. THERE HAVE BEEN 2 NEAR MISS COLLISIONS.    THE CONSUMER STATED THE ABS ACTUATOR WAS REPLACED AND THE VEHICLE WAS REPAIRED. *JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11052030,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2017","dateComplaintFiled":"12/02/2017","vin":"JN8AZ18W49W","components":"SERVICE BRAKES","summary":"ON TWO OCCASIONS OVER THE PAST WEEK MY VEHICLE BRAKE PEDAL BECAME VERY SOFT / SPONGY AND WENT TO THE FLOOR WHILE EXITING HIGHWAY OFFRAMP. I WAS EXITING AT ABOUT 40-45 MPH, THE OFFRAMP IS CURVED & WAS BUMPY WITH A COUPLE OF POTHOLES. BRAKES FUNCTIONED NORMALLY UNTIL VEHICLE HIT A BUMP, THEN PEDAL GRADUALLY WENT DOWN FURTHER TO FLOORBOARD. BRAKING STILL POSSIBLE BUT TOOK POWER SIGNIFICANTLY REDUCED AND DISTANCE INCREASED. I PUMPED THE BRAKES A FEW TIMES AND ALL SEEMED TO RETURN TO NORMAL. ON THE FIRST OCCASION I GOT OUT TO CHECK BRAKE FLUID LEVEL; STILL FILLLED TO MAX LEAVING LINE IN RESERVOIR. I WAS ABLE TO SLOWLY AND CAUTIOUSLY DRIVE HOME. ALL BRAKE PADS ARE NEW, CHANGED IN MARCH 2017.    PLEASE LOOK INTO THIS ISSUE; EXTREMELY DANGEROUS CONDITION FOR DRIVER AND OTHER MOTORISTS / PEDESTRIANS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11051399,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2017","dateComplaintFiled":"11/30/2017","vin":"JN8AZ18U09W","components":"SERVICE BRAKES","summary":"LOSS OF BRAKE PRESSURE. THE BRAKE PEDAL SUDDENLY GET DOWN TO THE FLOOR.  THE SHEEHY NISSAN DEALER IN WALDORF, MARYLAND HAD FIXED IT FOR TWO WEEKS BUT CANNOT SOLVE THAT PROBLEM.  IN NISSAN FORUM, MANY NISSAN OWNERS HAVE THE IDENTICAL PROBLEMS LIKE THIS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11051626,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2017","dateComplaintFiled":"11/30/2017","vin":"JN8AZ18W69W","components":"SERVICE BRAKES","summary":"THE BRAKES ARE FAILING TO STOP IN A SAFE DISTANCE DUE TO THE BRAKE PEDAL GOING TO THE FLOOR.  PROBLEM IS IT COMES AND GOES AND USUALLY STARTS TO HAPPEN AFTER A HARD BREAKING ACTION.  THERE IS CURRENTLY AN INVESTIGATION ALREADY OPEN INTO THIS PROBLEM BUT WANTED TO ADD IT TO THE GROWING LIST.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11050945,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2017","dateComplaintFiled":"11/28/2017","vin":"JN8AZ18U69W","components":"SERVICE BRAKES","summary":"BRAKE PEDAL SUDDENLY GOT SOFT AND WENT TO THE FLOOR AS I EXITED THE HIGHWAY ALMOST CAUSING A REAR END COLLISION. MASTER CYLINDER WAS REPLACED BUT BRAKES REMAIN THE SAME WITH BRAKE PEDAL GOING TO THE FLOOR. AFTER RESEARCHING ON LINE IT APPEARS THAT THE ABS CONTROL MODULE IS TO BLAME BUT NO RECALL HAS BEEN ISSUED BY NISSAN !","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11051037,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2017","dateComplaintFiled":"11/28/2017","vin":"","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKES WERE APPLIED AND FAILED TO RESPOND. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE CONTACT HAD TO PUMP THE BRAKE PEDAL AND DRIVE SLOWLY TO GET THE VEHICLE HOME. THE VEHICLE WAS TOWED TO A LOCAL DEALER (NORTH STRAND NISSAN (2502 HIGHWAY 9 E, LITTLE RIVER, SC 29556) BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 29027847. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11048291,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2017","dateComplaintFiled":"11/24/2017","vin":"JN8AZ18W19W","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT HAD TO PUMP THE BRAKE PEDAL NUMEROUS TIMES AS IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO REPLACED THE BRAKE MASTER CYLINDER. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OCCUPANT SENSOR UNIT FAILED. THE VEHICLE WAS ALSO TAKEN TO A DEALER (TONY NISSAN, 94-1299 KA UKA BLVD, WAIPAHU, HI 96797, (808) 680-7150) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM) AND 08V066000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11046236,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2017","dateComplaintFiled":"11/15/2017","vin":"JN8AZ18W49W","components":"SERVICE BRAKES","summary":"WHEN DRIVING IN RUSH HOUR TRAFFIC THE VEHICLE IN FRONT OF ME RAPIDLY SLOWED, CAUSING ME TO NEED TO BRAKE RAPIDLY AS WELL. UPON APPLYING MY BRAKES, THEY ENGAGED AND THEN INSTANTLY RELEASED AND THE PEDAL WENT TO THE FLOOR WHERE THE BRAKES FINALLY REENGAGED, ALLOWING ME TO SLOW. HAD I NOT BEEN SEVERAL CAR LENGTHS BACK, I WOULD NOT HAVE BEEN ABLE TO STOP. ONCE THIS OCCURRED, EACH TIME I HAD TO BRAKE, THE BRAKES WOULD PERFORM A LITTLE BETTER, BUT REMAINED SPONGY. ONCE I WAS ABLE TO COME TO A STOP, I PUMPED THE BRAKES A COUPLE OF TIMES AND THEY WORKED PROPERLY FROM THAT POINT ON.     UPON CHECKING THE VEHICLE, THE BRAKE FLUID AND BRAKES WERE ALL IN GOOD SHAPE AND THERE WAS NO IMMEDIATE EXPLANATION FOR THE PROBLEM. BASED ON INTERNET RESEARCH, HOWEVER, THIS APPEARS TO BE THE PROBLEM THAT IS CURRENTLY BEING INVESTIGATED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11045900,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2017","dateComplaintFiled":"11/14/2017","vin":"JN8AZ18W89W","components":"UNKNOWN OR OTHER","summary":"THE REAR SUB FRAME HAS RUSTED SO MUCH THAT THE PASSENGER SIDE CONTROL ARM FOR THE WHEEL IS LOOSE, AND THE DRIVERS SIDE CONTROL ARM BROKE AWAY.  THERE IS SURFACE RUST ON OTHER COMPONENTS UNDER THE VEHICLE, BUT THIS PART OF THE FRAME HAS COMPLETELY  DETERIORATED AND  RENDERS THE VEHICLE UNUSABLE UNLESS THE SUBFRAME AND CONTROL ARMS ARE REPLACED.  NISSAN CONSUMER AFFAIRS WILL NOT ADDRESS THE PROBLEM OTHER THAN TO STATE THAT THE VEHICLE IS OUT OF WARRANTY. HOWEVER,  ONLINE RESEARCH AND INFORMATION FROM MY AUTO REPAIR SHOP TELL ME THAT THIS IS A COMMON PROBLEM WITH MURANO'S.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11045210,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2017","dateComplaintFiled":"11/10/2017","vin":"JN8AZ18W2","components":"SERVICE BRAKES","summary":"ONLY 70K MILES ON THE CAR. BRAKES WENT SOFT ALL OF A SUDDEN IN A CITY ENVIRONMENT AFTER GOING OVER A MANHOLE COVER. GOT TO DESTINATION ( PARKING GARAGE). WHEN DONE AT LOCATION BRAKES STILL SOFT AND WENT ALMOST TO FLOOR. GOT THE CAR HOME AND TOOK THE CAR TO REPAIR, WAS TOLD THAT IT AS AN ABS MODULE ASSEMBLY. ALMOST LOST CONTROL OF THE CAR AND HAD TO SPEND SIGNIFICANT MONEY TO GET FIXED","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11044658,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2017","dateComplaintFiled":"11/08/2017","vin":"JN8AZ18W29W","components":"SERVICE BRAKES","summary":"11/04/2017,  I WAS DRIVING MY 2009 NISSAN MURANO, 62,528 MILES. I CAME ACROSS A ROAD STRIP GETTING READY FOR TARRING.  WHEN I FELT THE SHAKE, I APPLIED THE BRAKE SLOWLY AND I FELT THE BRAKE PEDAL SOFT.  ABOUT 100 YARDS FROM ME I HAVE TO STOP AT THE RED LIGHT.  I TRIED PUSHING HARD ON THE BRAKE PEDAL, IT WENT ALL THE WAY TO THE FLOOR AND I ENDED UP STOPPING IN THE MIDDLE OF THE INTERSECTION.  ALL THE BRAKING AND YELLING FROM OTHER DRIVERS, LUCKILY, NOBODY HITS ME.  MY WIFE AND CHILD IN THE CAR GOT PANICKED.  DROVE THE VEHICLE TO THE CURB AND STOPPED WITH SOFT BRAKE PEDAL.  SWITCHED OFF THE VEHICLE FOR 5 MINUTES AND STATED AND EVERYTHING SEEMS OKAY.  NOTICED THAT NO INDICATOR(ESPECIALLY BRAKE INDICATOR) WAS LIGHTED UP DURING THIS ORDEAL.    MONDAY CALLED THE DEALER AND MADE AN APPOINTMENT.  AS PER THE DEALER, THIS ISSUE IS REPORTED BY OTHER 2009 MURANO OWNERS AND IT COSTS AROUND $3000 TO FIX AS THERE IS NO RECALL ISSUED YET.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11044139,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2017","dateComplaintFiled":"11/07/2017","vin":"JN8AZ18U09W","components":"SERVICE BRAKES","summary":"WHEN APPLYING BRAKE DURING DRIVING, BRAKE PEDAL DROPPED TO FLOOR CAUSING THE CAR TO NOT STOP AS NORMAL, ALMOST RESULTING IN TWO SEPARATE ACCIDENTS. ALSO, WHEN STARTING THE CAR, BRAKE PEDAL DROPPED TO FLOOR. DOES NOT HAPPEN CONSISTENTLY, BUT SEVERAL TIMES OVER THE LAST MONTH. MIDAS REPLACED THE MASTER CYLINDER, AS THEY SUGGESTED, BUT THE INCIDENT HAPPENED TWICE AFTER. ALL TIMES WERE ON CITY STREETS. INSTEAD OF THE NORMAL LIGHT TOUCH NEEDED I'VE USED SINCE 2009, I HAD TO STOMP THE BRAKE COMPLETELY TO GET IT TO STOP AND AVOID ACCIDENTS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11043246,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2016","dateComplaintFiled":"11/04/2017","vin":"JN8AZ18U09W","components":"STEERING","summary":"THE STEERING RACK AND PINION ARE DEFECTIVE AND THEY START LEAKING IN A VERY SHORT PERIOD OF TIME. MY CAR STARTED LEAKING POWER STEERING FLUID WHILE BEING STATIONARY IN A PARKING LOT","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11041621,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2017","dateComplaintFiled":"10/31/2017","vin":"JN8AZ18W19W","components":"SERVICE BRAKES","summary":"AFTER ENCOUNTERING A SLICK SPOT ON THE ROAD, I LOST ALL CAPABILITY TO APPLY THE BRAKES AND STOP IN A SAFE DISTANCE.  THE PEDAL WENT TO THE FLOOR AND I HAD TO SWERVE INTO AN ADJACENT LANE OF TRAFFIC TO AVOID HITTING THE CAR IN FRONT OF ME.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11032897,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2017","dateComplaintFiled":"10/11/2017","vin":"","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A CLICKING NOISE. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO LECKNER NISSAN (6570 AMHERST AVE, SPRINGFIELD, VA 22150) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND EXHAUST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11032911,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2017","dateComplaintFiled":"10/11/2017","vin":"JN8AZ18U69W","components":"SERVICE BRAKES","summary":"MY CAR JUST HIT 90K MILES AND I WAS DRIVING ON THE FREEWAY WHEN TRAFFIC SUDDENLY STOPPED.  I TRIED TO QUICKLY STOP BUT MY BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND THE CAR WAS HARDLY SLOWING DOWN.  AFTER NEARLY HITTING THE CARS IN FRONT OF ME, I WAS ABLE TO SWERVE INTO THE NEXT LANE.  THE BRAKES WERE MUSHY AFTER THAT BUT THEY SLOWED THE CAR A BIT MORE.  NISSAN DID A BRAKE FLUSH BUT THE SAME PROBLEM HAPPENED A WEEK LATER WHEN I WENT OVER A BUMP.  THE ABS KICKED IN AND THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR.  MY NISSAN DEALER CLAIMS THEY'VE NEVER HEARD OF THIS PROBLEM.  I THINK IT'S A RECALL BASED ON THE NUMBER OF CASES I'VE READ ONLINE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11032601,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2017","dateComplaintFiled":"10/09/2017","vin":"JN8AZ18U99W","components":"SERVICE BRAKES","summary":"VEHICLE LOOSES BRAKE PRESSURE FREQUENTLY ALMOST CAUSING ACCIDENT. BRAKES RETURN TO NORMAL AFTER 15-20 MINUTES IDLE STATE. CAR MECHANIC UNABLE TO DIAGNOSE PROBLEM. THIS HAS HAPPENED TWO TIMES AND LUCKILY THE CAR WAS ENTERING A PARKING LOT SO SPEED WAS VERY SLOW.REALLY WORRIED ABOUT DRIVING THIS CAR ON HIGHWAY.  CALLED DEALER SERVICE AND THEY SAID IT WOULD TAKE ~ $3000 TO FIX A PROBLEM HOWEVER THE FIX IS NOT GUARANTEED. READING FROM OTHER FORUMS, PROBLEM RETURNS EVEN AFTER APPLYING FIX TO ABS. BACK IN 05/17,","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11032181,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2017","dateComplaintFiled":"10/07/2017","vin":"JN8AZ18U39W","components":"AIR BAGS,SERVICE BRAKES","summary":"THE AIR BAG LIGHT IS ON FOR NO REASON.     THE BRAKES GO TO THE FLOOR EVERY NOW AND THEN FOR NOW REASON WHEN APPLYING THE BRAKES SLOWLY. WHEN IS HAPPENS IT TAKES A WHILE TO STOP.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11030682,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2017","dateComplaintFiled":"09/30/2017","vin":"JN8AZ18U89W","components":"SERVICE BRAKES","summary":"AFTER DRIVING OVER TWO BUMPS / RIDGES IN THE ROAD CAUSED BY LANE RESURFACING PROCESS, I APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR, AND PROVIDE NO STOPPING POWER. I HAD TO PUMP THE BRAKES SEVERAL TIMES TO SLOW DOWN IN ORDER TO TURN INTO THE PARKING LOT AT WORK. WHEN SLOWING DOWN TO TURN INTO A PARKING SPOT, THE BRAKE PEDAL AGAIN WENT TO THE FLOOR, AND I AGAIN HAD TO PUMP THE BRAKE PEDAL IN ORDER TO SLOW AND STOP THE CAR. I RETURNED TO THE VEHICLE APPROXIMATELY FIVE HOURS LATER AND STARTED THE VEHICLE TO GO HOME. UPON DEPRESSING THE BRAKE PEDAL AFTER STARTING THE CAR, THE PEDAL WET TO THE FLOOR AGAIN. I AGAIN, HAD TO PUMP THE BRAKE PEDAL TO BUILD PRESSURE. I DECIDED TO DRIVE HOME, APPROXIMATELY 13 MILES, AWARE THAT I WOULD NEED TO DEPRESS THE BRAKE PEDAL FREQUENTLY TO ENSURE THE BRAKE SYSTEM HAD THE NEEDED PRESSURE TO SLOW DOWN AND/OR STOP. THE SUBSEQUENT DRIVE HOME WAS UNEVENTFUL. THE VEHICLE WAS PURCHASED NEW IN 2009 AND HAS 103, 431 MILES ON IT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11025404,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2017","dateComplaintFiled":"09/25/2017","vin":"5N1AR2MM1FC","components":"SERVICE BRAKES","summary":"DRIVING ALONG HIT HARD BUMP WENT TO APPLY THE BRAKES & PEDDLE WENT TO THE FLOOR.  ON ANOTHER OCCASION THE BRAKES DID THE SAME THING.  I HAD THE MASTER CYLINDER REPLACED THINKING THAT WOULD CORRECT THE PROBLEM.   THE PROBLEM CONTINUES TO EXIST.  I HAVE HEARD THAT THE PROBLEM EXISTS IN OTHER OWNERS CARS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11025053,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2017","dateComplaintFiled":"09/22/2017","vin":"JN8AZ18W99W","components":"SERVICE BRAKES","summary":"DURING THE WINTER I WAS DRIVING ABOUT 15MPH AND ATTEMPTED TO STOP ON AN ICY ROAD. SINCE THEN, MY BRAKE PEDAL IS COMPLETELY SOFT AND GOES ALL THE WAY DOWN TO THE FLOOR IN ORDER FOR ME TO SLOW DOWN OR COME TO A STOP. I HAVE HAD MY BREAK PADS AND ROTORS REPLACED, AS WELL AS A NEW MASTER CYLINDER INSTALLED. NOTHING HAS SOLVED MY ISSUE OF HAVING A SOFT PEDAL. THIS IS REALLY SCARY ON THE HIGHWAY AND I HAVE THREE CHILDREN TO DRIVE AROUND. I HAVE REACHED OUT TO NISSAN CORPORATE WHO TOLD ME THAT UNLESS THERE WAS A RECALL, THEY WILL NOT HELP ME. I ASKED THEM TO SEND ME A NOTICE IN WRITING STATING THAT THEY ARE NOT WILLING TO HELP FOR MY RECORDS. I AM PRAYING FOR MY SAFETY AND THE SAFETY OF MY CHILDREN, THAT NHTSA DOES SOMETHING ABOUT THIS AND SOON. NISSAN HAS BEEN NEGLIGENT AND UNAPOLOGETIC.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11024172,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2017","dateComplaintFiled":"09/19/2017","vin":"JN8AZ18W19W","components":"SERVICE BRAKES","summary":"I WAS ON THE ROAD WITH TRAFFIC AND THE VEHICLES IN FRONT WERE BREAKING.  AS I TRIED TO BREAK MY BREAK PEDAL WENT ALL THE WAY TO THE FLOOR AND WAS NOT STOPPING MY VEHICLE. I ALMOST RAN INTO THE BACK OF THE VEHICLE IN FRONT OF ME, WHICH IF MY BREAKING SYSTEM DID NOT FAIL I WOULD HAVE HAD PLENTY OF TIME TO STOP. TOOK MY VEHICLE INTO THE NISSAN DEALERSHIP AND THEY TOLD ME THAT IT WAS THE ABS ACTUATOR AND MASTER CYLINDER. WAITING TO HEAR BACK FROM THE REGIONAL CONSUMER AFFAIRS SPECIALIST AT NISSAN OF NORTH AMERICA.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11022806,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2017","dateComplaintFiled":"09/12/2017","vin":"JN8AZ18W39W","components":"SERVICE BRAKES","summary":"IN DECEMBER 2016 I HIT A BUMP AND LOST ALL BRAKE PRESSURE.  TOOK CAR IN TO NISSAN DEALER AND THEY SAID THE \"SEAL\" WAS BAD AND REPLACED THE MASTER CYLINDER.  TODAY, ON MY WAY TO WORK HIT A BUMP AND AGAIN LOST ALL BRAKE PRESSURE!!!  PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. THIS IS A MAJOR SAFETY HAZZARD.  I'M TAKING THE CAR BACK TO DEALERSHIP FIRST THING IN THE MORNING.  THIS IS RIDICULOUS.IN MAY 2017 YOU (THE NHTSA) OPENED AN INVESTIGATION ABOUT THESE COMPLAINTS BUT WHAT HAS BEEN DONE???? NOTHING!!  THIS PROBLEM IS PUTTING MY LIFE IN DANGER AS WELL AS EVERYONE ELSE DRIVING ON THE HIGHWAYS!!","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11021351,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2017","dateComplaintFiled":"09/04/2017","vin":"JN8AZ18W69W","components":"POWER TRAIN","summary":"TRAVELING AT HIGHWAY SPEEDS CAR WILL JUST SLOW UP FOR NO REASON, LIKE THE TRANSMISSION IS FAILING OR THE ENGINE LOSES POWER, CLIMBS HILLS VERY SLOWLY.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11021176,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2017","dateComplaintFiled":"09/02/2017","vin":"JN8AZ18U19W","components":"SERVICE BRAKES","summary":"I WAS DRIVING ON A RAINY DAY AND THERE WERE SOME BUMPS ON THE ROAD. AS I APPROACHED A STOP SIGN I PRESSED THE BRAKE PEDAL. THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND MY VEHICLE WOULD NOT STOP. I LIFTED MY FOOT AND PRESSED AGAIN AND IT REGAINED A LITTLE BIT OF PRESSURE, BUT NOT ENOUGH TO STOP. THANKFULLY THE INTERSECTION WAS CLEAR. I PULLED OVER TO THE SHOULDER OF THE ROAD AND COASTED UNTIL MY VEHICLE FINALLY STOPPED. MY BRAKES EVENTUALLY WENT BACK TO SEMI NORMAL, BUT THIS HAS HAPPEND A COUPLE OF TIMES SINCE THEN AS WELL. IT SEEMS TO HAPPEN MOST OFTEN IF THERE IS WATER ON THE ROAD OR IF I HIT A POTHOLE, OR BUMP IN THE ROAD.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11020726,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2017","dateComplaintFiled":"08/31/2017","vin":"JN8AZ18W69W","components":"SERVICE BRAKES","summary":"I HAVE HAD A SPONGY BREAK PEDAL THAT WOULD GO ALL THE WAY TO THE GROUND WHEN DEPRESSED AND NOT BUILD UP PRESSURE. MULTIPLE INSPECTIONS DID NOT FIND ANYTHING WRONG WITH THE BREAK SYSTEM. THE DASH BOARD LIT UP ABOUT A WEEK AGO SHOWING THAT THE ABS MODULE FAILED. APPLYING THE BRAKE FEELS ABOUT THE SAME STILL BUT I LOST ABS, STABILITY AND TRACTION CONTROL.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11019300,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2017","dateComplaintFiled":"08/24/2017","vin":"JN8AZ18U39W","components":"UNKNOWN OR OTHER","summary":"THE ABS SYSTEM FAILS WITHOUT WARNING LEADING TO SUDDEN LOSS OF BRAKING WHILE DRIVING","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11019395,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2017","dateComplaintFiled":"08/24/2017","vin":"JN8AZ18U09W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKES FAILED TO RESPOND PROPERLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DID NOT STOP UNTIL IT WAS IN THE MIDDLE OF THE INTERSECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER (NISSAN OF ST AUGUSTINE, LOCATED AT 2755 US-1, ST. AUGUSTINE, FL) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,300. ..UPDATED 10/25/17 *BF  *JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11018786,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2016","dateComplaintFiled":"08/22/2017","vin":"JN8AZ18U29W","components":"SERVICE BRAKES","summary":"I HAVE EXPERIENCED 2 COMPLETE FAILURES OF MY BRAKE SYSTEM WITH MY NISSAN MURANO SL - 2009.   IN SEPT 2016 - 91251 MILES: DRIVING OVER THE CREST OF A BRIDGE IN THE RAIN AND WHEN TRAFFIC BACKED UP FROM A RED LIGHT, I DEPRESSED THE BRAKE, IT WENT COMPLETELY TO THE FLOOR AND THE CAR WOULD NOT STOP. I WAS ABLE TO AVOID A MAJOR COLLISION BY DRIVING OFF INTO A GRASSY AREA THAT PRESENTED JUST BEFORE I HIT THE CAR IN FRONT OF ME TO CAUSE A CHAIN COLLISION.  THE REMAINDER OF THE DRIVE, I WAS ABLE TO GET THE VEHICLE TO STOP ONLY AFTER CONTINUOUSLY PUMPING THE PEDAL.  I HAD THE VEHICLE TOWED TO A REPAIR SHOP. AFTER EXTENSIVE ANALYSIS, IT WAS DETERMINED THE MASTER CYLINDER WAS BYPASSING INTERNALLY DUE TO A BAD GASKET AND BRAKE FLUID WAS NOT DISPERSING. $623.86 ($468.71 FOR MASTER CYLINDER SEAL) (WHICH I BELIEVE IS UNDER A RECALL OF THE NEWER SUV'S).    IN OCTOBER OF 2016 - MILEAGE 92146. EXPERIENCED THE 2ND LOSS OF BRAKES TURNING ONTO A SIDE STREET IN CLEAR CONDITIONS. I HAD THE VEHICLE TOWED BACK TO THE SAME AUTO REPAIR SHOP, ASSUMING IT WAS A REPEAT OF THE MASTER CYLINDER ISSUE. IT WAS DETERMINED THAT IT WAS NOW THE ABS ACTUATOR.  (A CURRENT RECALLED ITEM FOR NEWER MODELS OF THE NISSAN MURANO)   ON 10/18/16 I HAD THE VEHICLE TOWED, FOR THE 3RD TIME, TO THE DEALERSHIP IN ORLANDO FLORIDA. CURRENT   THE ISSUE NOW WAS THE ABS HYDRAULIC UNIT - OUTLET VALVE STICKING OPEN. COST - $3305.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11018640,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2017","dateComplaintFiled":"08/21/2017","vin":"JN8AZ18U19W","components":"SERVICE BRAKES","summary":"WHILE STARTING THE CAR THE BRAKE PEDAL GOES ALMOST TO THE FLOOR AND HAS BECOME VERY SOFT OR SPONGY. AFTER \"PUMPING\" THE BRAKE IT COMES UP BUT IS STILL SPONGY. AFTER DRIVING THE CAR A WHILE IT AGAIN LOOSES PEDAL AND CONTINUES TO BE SPONGY. CAN'T SEEM TO BE DIAGNOSED AND IS WORRISOME. CAR WAS BOTH DRIVEN AND STATIONARY.  SOME HAVE SUGGESTED MASTER CYLINDER BUT THERE IS PLENTY OF FLUID.  SOME HAVE STATED IT IS AN ABS PROBLEM AND NEEDS REPLACEMENT??","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11015301,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2017","dateComplaintFiled":"08/15/2017","vin":"JN8AZ18W19W","components":"SERVICE BRAKES","summary":"I FELT MY BRAKE PEDAL BECOME VERY SOFT. LIKE IT WAS HITTING THE FLOOR OF THE CAR. FEEL LIKE IT HIT THE FLOOR OF THE CAR. TO THE FLOOR IN MY MURANO. I TOOK IT TO MY MECHANIC AND HE CHANGED THE FRONT BREAKS AND ROTORS BUT SAID HE WAS CONCERNED BECAUSE THE PEDAL STILL FELT VERY SOFT. I TOOK MY MURANO TO THE DEALER ON 8-7-17 FOR A SQUISHY BRAKE PEDAL CONCERN. THE TECHNICIAN CONNECTED THE CONSULT 3 NISSAN SCAN TOOL TO THE VEHICLE DIAGNOSTICS SYSTEM AND FOUND THAT NO CODES WERE STORED IN THE SYSTEM. TECHNICIAN THEN CHECKED ALL OF THE BRAKE CALIPERS FOR ANY ABNORMALITIES AND ALL CHECKED OUT OKAY. DEALERSHIP RECOMMENDED HAVING THE BRAKE MASTER CYLINDER REPLACED. I AUTHORIZED. TECHNICIAN TEST DROVE THE VEHICLE AND NOTED THE BRAKE PEDAL FELT BETTER BUT IT WAS NOT 100%. I EXPLAINED I WAS NOT COMFORTABLE DRIVING THE VEHICLE, GIVEN THE BRAKES WEREN'T WORKING 100%. THE TECHNICIAN ADVISED THAT THE NEXT STEP WOULD BE TO REPLACE THE ANTI LOCK BRAKE SYSTEM ACTUATOR. TOTAL FOR REPAIRS $3242. I WAS VERY UPSET WITH THIS SOLUTION. I CONTACTED NISSAN CORPORATE AND EXPRESSED MY CONCERN ABOUT MY BRAKES AND I MENTIONED THAT I FOUND OUT THE US GOV HIGHWAY SAFETY AGENCY IS INVESTIGATING THE MALFUNCTIONING BRAKES ON 2009 MURANO'S. THEY DISMISSED MY CASE AND SAID THERE HAS NOT BEEN ANY RECALLS FOR THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11015320,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2017","dateComplaintFiled":"08/15/2017","vin":"JN8AZ18U09W","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"EVEN THOUGH MY CAR IS NOT REGISTERED IN THE CURRENT \"CAMPAIGN\"  (NISSAN'S EUPHEMISM FOR A RECALL) NONETHELESS, MY AIRBAG LIGHT ON THE DASH  IS FLASHING, INDICATING THAT THE AIRBAG SYSTEM MAY BE FAULTY. NISSAN REFUSES TO FIX IT WITHOUT A FULL DIAGNOSTIC GOING OVER (ABOUT $100 FEE)  AND DOES NOT SEEM TO CARE THAT A PASSENGER IN MY CAR COULD GET KILLED IF THE AIRBAG FAILS TO DEPLOY. MY CAR IS A 2009 MURANO WITH ONLY 59,000 MILES ON IT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11014933,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2017","dateComplaintFiled":"08/13/2017","vin":"JN8AZ18U99W","components":"SERVICE BRAKES","summary":"DURING NORMAL BRAKING ON BUMPY ROAD AT ABOUT 40MPH , BRAKE PEDAL SUDDENLY DROPPED ALMOST ALL THE WAY TO THE FLOOR AND BRAKING CAPABILITY WAS MUCH REDUCED. DROVE HOME CAREFULLY AND CHECKED BRAKE FLUID LEVEL - OK. TRIED RESTARTING CAR AND AT REST THE PEDAL WAS STILL  GOING  ALMOST TO FLOOR. NO ERROR INDICATIONS ON DASH. I GOOGLED THE ISSUE AND FOUND NUMEROUS COMPLAINTS ABOUT THESE SYMPTOMS ON THE 2009 MURANO AND SUGGESTIONS TO RESET THE THE ABS MODULE. I PULLED THE ABS FUSE AND RESTARTED CAR AGAIN. PEDAL NOW FIRM AND FIXED. REPLACED FUSE, PEDAL STILL OK STRONGLY SUGGESTING THAT THE ABS WAS AT FAULT.   THIS SUDDEN FAILURE  RESULTED IN PARTIAL LOSS OF BRAKING CAPABILITY AND IS THUS A SERIOUS SAFETY ISSUE THAT I HOPE YOU WILL INVESTIGATE GIVEN THE NUMBER OF ALMOST IDENTICAL COMPLAINTS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11014605,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2017","dateComplaintFiled":"08/11/2017","vin":"JN8AZ18WX9W","components":"SERVICE BRAKES","summary":"DRIVING ON HIGHWAY AND VEHICLE SUDDENLY LOST BRAKE PRESSURE. BRAKES BECAME SPONGY AND ONLY ABRUPTLY STOPPED WHEN BRAKE PEDAL PRESSED ALL THE WAY TO THE FLOORBOARD. STOPPING DISTANCE WAS GREATLY INCREASED. UNABLE TO SAFELY DRIVE DUE TO HIGH CONCERNS WITH CAUSING AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11014081,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2017","dateComplaintFiled":"08/09/2017","vin":"JN8AZ18U89W","components":"SERVICE BRAKES","summary":"THE BRAKE PEDAL GOES TO THE FLOOR AFTER HITTING A BUMP. THE PRIVATE GARAGE AND DEALERSHIP CONFIRMED THIS IS THE ANTILOCK BRAKING SYSTEM FAILURE. THEY SAID HE HAS SEEN OTHER NISSAN MURANOS WITH THE SAME ISSUE. HE ALSO STATED THAT HE HAS ATTEMPTED TO PUT STOCKYARD ATS SYSTEMS IN OTHER MURANOS WHICH HAVE FAILED BUT THEN HAS HAD TO REPLACE THOSE BECAUSE THEY FAILED. THIS IS A CONSISTENT PROBLEM AND THEY NEED TO BE RECALLED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11011412,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2017","dateComplaintFiled":"07/29/2017","vin":"JN8AZ18W09W","components":"SERVICE BRAKES","summary":"MY VEHICLE IS 2009 NISSAN MURANO. IWENT OVER A SLIGHT DIP LEAVING A BUSINESS PARKING LOT ON TO THE ROAD AND WHEN I TRIED TO APPLY THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT ENGAGING THE BRAKES. I HAD TO PUMP THE BRAKES REPEATEDLY TO GET THE CAR TO STOP. IF I DID NOT HAVE MUCH MORE THAN THE USUAL DISTANCE AVAILABLE TO STOP, THE RESULTS WOULD HAVE BEEN BAD. I TOOK IT TO MY MECHANIC WHO REPLACED THE MASTER CYLINDER AS THAT WAS WHAT THE SYMPTOMS SUGGESTED, BUT IT DID NOT FIX THE ISSUE. I THEN TOOK IT TO THE NISSAN DEALER, WHO I WAS SURPRISED DID NOT KNOW OF THE ISSUE EVEN THOUGH AN INVESTIGATION WAS UNDERWAY SINCE MAY. THEY DIAGNOSED THE PROBLEM AS THE ABS ACTUATOR WITH A COST OF $2500 TO RESOLVE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11010474,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2017","dateComplaintFiled":"07/25/2017","vin":"JN8AZ18U19W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH OVER A BUMP IN THE ROAD, THE BRAKES SUDDENLY MALFUNCTIONED WHILE ATTEMPTING TO STOP. DURING THE INCIDENT, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO TWO SEPARATE INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE MASTER CYLINDER WAS FAULTY. THE LOCAL NISSAN DEALER (HUDSON NISSAN IN CHARLESTON, SOUTH CAROLINA) INDICATED THAT THE ECU WAS FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11010495,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2017","dateComplaintFiled":"07/25/2017","vin":"JN8AZ18W69W","components":"POWER TRAIN","summary":"I HAVE PULLED INTO TRAFFIC ONLY TO HAVE MY CAR NOT ACCELERATE CAUSING THE CAR BEHIND ME TO SLAM ON THEIR BRAKES.  TODAY, THE CAR BEHIND ME HAD TO PULL OVER INTO THE SHOULDER TO AVOID HITTING ME.     OVER THE PAST SEVERAL YEARS, I'VE TAKEN MY CAR INTO NISSAN SERVICE COMPLAINING ABOUT A RUMBLING NOISE/FEELING, THE CAR INTERMITTENTLY FAILS TO AND/OR HESITATES WHEN ACCELERATING.  THE CAUSE OF THESE SYMPTOMS WERE NEVER DIAGNOSED PROPERLY.  NOW THE SYMPTOMS OCCUR MORE FREQUENTLY.  THE LOSS OF SPEED AND/OR THE ABILITY OF NOT GAINING SPEED ALONG WITH THE NORMAL FLOW OF TRAFFIC COULD CAUSE SOMEBODY TO HIT AND/OR KILL ME!  THIS IS VERY DANGEROUS, TODAY I WAS LUCKY BY NOT GETTING HIT.    A FEW WEEKS AGO, BECAUSE THE SYMPTOMS HAPPENS MORE CONSISTENTLY NISSAN DIAGNOSED THE PROBLEM AS A TRANSMISSION (CVT) ISSUE.  ALTHOUGH THEY HAVE ADMITTED A DEFECT IN THEIR CVT TRANSMISSIONS, THEY REFUSED TO REPAIR IT BECAUSE IT'S OUT OF WARRANTY.  I HAVE RECORDS WHICH SHOWS I TOOK MY CAR TO SEVERAL DIFFERENT NISSAN SERVICE DEPTS. COMPLAINING ABOUT THIS ISSUE WHEN THE TRANSMISSION WAS UNDER WARRANTY.    THIS IS A MAJOR SAFETY ISSUE, JUST DOING A QUICK GOOGLE SEARCH, I DISCOVERED NISSAN'S CVT HAS ALLEGEDLY BEEN BLAMED FOR A COUPLE OF DEATHS AND MULTIPLE CAR ACCIDENTS.  IT'S A HAZARD TO DRIVE MY VEHICLE, AND NISSAN SHOULD RECALL AND REPLACE ALL OF THESE TRANSMISSIONS.  AS I SAID PREVIOUSLY, TODAY I WAS LUCKY, THE NEXT TIME I MAY NOT BE!    ATTACHED:  UNFORTUNATELY AFTER MY NEAR MISS INCIDENT THIS MORNING THE OTHER DRIVER KEPT GOING SO I DON'T HAVE ANY DOCUMENTATION TO PROVIDE.  BUT I DID ATTACHED AN ONGOING EMAIL THREAD I HAVE WITH NISSAN CONSUMER AFFAIRS WHICH BASICALLY CAPTURES THE COMMUNICATION I'VE HAD WITH THEM UP UNTIL THIS POINT.   THE ONLY THING MISSING IS ON JULY 5, 2017 I RECEIVED A CALL FROM WADE (NISSAN CONSUMER AFFAIRS) STATING THEY STILL ARE NOT GOING TO REPLACE THE TRANSMISSION.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11010176,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2017","dateComplaintFiled":"07/24/2017","vin":"JN8AZ18W59W","components":"SERVICE BRAKES","summary":"BRAKE STOP WORKING AFTER A HARD BRAKING. SOMETIMES WHEN I HIT A BIG POT HOLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11010036,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2017","dateComplaintFiled":"07/21/2017","vin":"JN8AZ18W59W","components":"SERVICE BRAKES","summary":"THE VEHICLE WAS IN MOTION ON A HIGHWAY. UPON BRAKING SUDDENLY DUE TO A RED LIGHT, TRAVELING APPROXIMATELY 40MPH, THE BRAKES LOST PRESSURE, AND THE PEDAL HAD TO BE PRESSED ALL THE WAY TO THE FLOOR TO SLOW THE VEHICLE. THE VEHICLE HAD TO VEER INTO A TURN LANE TO AVOID COLLISION WITH THE CARS STOPPED AT THE STOP LIGHT. AFTER BEING PARKED AND SHUT DOWN FOR 30 MINUTES, BRAKE PRESSURE RETURNED. THE VEHICLE HAS 59,817 MILES. IT RECEIVES REGULAR SERVICE ONLY AT NISSAN DEALERSHIPS, HAS NEW BRAKE PADS, AND FULL BRAKE FLUID. THIS IS THE SECOND TIME THE VEHICLE HAS DISPLAYED THIS BEHAVIOR, WITH THE FIRST INCIDENT OCCURRING SOMETIME LAST YEAR THOUGH NOT AS SEVERELY.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11005944,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2017","dateComplaintFiled":"07/17/2017","vin":"JN8AZ18U59W","components":"SERVICE BRAKES","summary":"BRAKES CONTINUALLY LOSE PRESSURE WHEN BRAKING. OCCASIONALLY OCCURS AFTER HITTING A BUMP, BUT ALSO OCCURS RANDOMLY. CAR WILL STOP, BUT THE BRAKE PEDAL HAS TO PUSHED ALL THE WAY TO THE FLOOR IN ORDER TO STOP. SOMETIMES THE PROBLEMS RESETS ITSELF QUICKLY, OTHER TIMES IT IS LONG LASTING.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11005947,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2016","dateComplaintFiled":"07/17/2017","vin":"JN8AZ18U39W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO PEORIA NISSAN LOCATED AT 9151 W. BELL ROAD, PEORIA, AZ 85382, TEL: 623-385-1467 AND ALSO COULTER NISSAN LOCATED AT 13301 N. AUTOSHOW AVENUE, SURPRISE AZ, 85388, TEL: 623-934-3444, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THE CONTACT WAS NOT PROVIDED ANY ASSISTANCE WITH HAVING THE VEHICLE REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11004931,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2017","dateComplaintFiled":"07/12/2017","vin":"JN8AZ18U69W","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN STARTED. THE CONTACT ALSO STATED THAT THE VEHICLE WENT BACKWARDS WHEN THE CONTACT ATTEMPTED TO MOVE FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE ALTERNATOR DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER (NISSAN OF ROSEKIND, LOUISIANA) WHERE THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11003981,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2017","dateComplaintFiled":"07/10/2017","vin":"JN8AZ18W19W","components":"SERVICE BRAKES","summary":"I HAVE A 2009 NISSAN MURANO SL AWD. I'M THE 2ND OWNER, AND MOST MAINTENANCE WAS DONE BY BYERLY NISSAN IN LOUISVILLE, KY. THE REAR BRAKES WERE JUST RECENTLY SERVICED WITH NEW PADS. AFTER THE SERVICE, A LOSS OF BRAKE PRESSURE WAS EXPERIENCED WHILE DRIVING. AFTER A FIGHT, BYERLY NISSAN REPLACED THE MASTER CYLINDER SAYING THAT WAS THE ISSUE. SINCE THEN, I'VE AGAIN LOST BRAKE PRESSURE. IT'S NOT SOMETHING THAT HAPPENS REGULARLY, WHICH MAKES IT MORE UNEXPECTED WHEN IT DOES HAPPEN. THIS IS DANGEROUS AND NEEDS TO BE RECALLED / ADDRESSED AS I'M SEEING MANY COMPLAINTS ONLINE WITH THE SAME ISSUE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11003607,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2017","dateComplaintFiled":"07/07/2017","vin":"JN8AZ18W39W","components":"SERVICE BRAKES","summary":"ATTEMPTED TO BRAKE WHILE PERFORMING A TURN AND HITTING A BUMP.  BRAKE PEDAL WENT TO FLOOR UNEXPECTEDLY AND DID NOT STOP OR SLOW THE CAR.  PRESSED THE BRAKE MULTIPLE TIMES AND EVENTUALLY IT WORKED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11002561,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2017","dateComplaintFiled":"06/30/2017","vin":"JN8AZ18W79W","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE THE CONTACT'S WIFE WAS DRIVING, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS DRIVEN TO SAFETY. THE CONTACT'S WIFE DEPRESSED THE BRAKE PEDAL AGAIN AND WAS ABLE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED JOHN SINCLAIR NISSAN (478 SIEMERS DR, CAPE GIRARDEAU, MO 63701, (573) 334-9611) AND WAS INFORMED TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,413. UPDATED 08/22/17*LJ    THE CONSUMER STATED WHILE DRIVING DOWNHILL THE BREAKS FAILED NEARLY HITTING A CAR AND GUARD RAIL. UPDATED 08/29/2017*JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10995884,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2016","dateComplaintFiled":"06/19/2017","vin":"JN8AZ18W59W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. AFTER THE VEHICLE DROVE OVER A POTHOLE, IT LOST BRAKE FUNCTIONALITY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. UPDATED  08/15/17*LJ    *CN","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11000055,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2017","dateComplaintFiled":"06/19/2017","vin":"JN8AZ18W89W","components":"SERVICE BRAKES","summary":"LOSS OF BRAKE PEDAL PRESSURE CAUSING INCREASED EFFORT TO STOP VEHICLE  NO WARNING LIGHTS OR INDICATORS  PADS GOOD AND SYSTEM BLED OF AIR  CAR IS UNDRIVEABLE DUE TO SAFETY CONCERNS  OCCURRED WHILE DRIVING ON 35MPH ROAD AND PEDAL WENT TO FLOOR WITH DRASTICALLY REDUCED BRAKING POWER","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10995646,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2017","dateComplaintFiled":"06/16/2017","vin":"JN8AZ18U69W","components":"SERVICE BRAKES","summary":"ON CITY STREETS, WHEN MY VEHICLE WAS IN MOTION AND I TRIED TO STOP AT A STOP SIGN OR TRAFFIC LIGHT, THE BRAKES ON MY VEHICLE HAVE FAILED TO STOP ON MORE THAN 20 OCCASIONS.  AFTER PUMPING THE BREAKS AND PUSHING THE BREAK TO THE FLOOR SEVERAL TIMES, THE BREAKS WOULD START WORKING AGAIN.  I TOOK THE VEHICLE IN TO THE DEALER TO CHECK THE BREAKS IN DECEMBER OF 2016, AND THE DEALER INDICATED THEY COULDN'T FIND ANYTHING WRONG WITH THE BREAKS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10995126,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2016","dateComplaintFiled":"06/14/2017","vin":"JN8AZ18WX9W","components":"SERVICE BRAKES","summary":"ATTEMPTING TO SLOW DOWN ON A CITY STREET  FOR A RIGHT TURN, THE BRAKE PEDAL WENT ALMOST TO THE FLOOR WITHOUT RESPONSE. AS I WAS NOT GOING TOO FAST TO BEGIN WITH, I WAS ABLE TO SLOW DOWN ENOUGH TO MAKE THE TURN SAFELY. I CREPT TO THE NEAREST TIRE CENTER AND THE ABS SYSTEM WAS DIAGNOSED AS THE PROBLEM. THE CAR WAS TAKEN TO THE DEALER FOR REPLACEMENT OF THE ABS ACTUATOR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10994514,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"06/12/2017","vin":"","components":"VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE OPERATING THE VEHICLE, THE DRIVER SIDE SUN VISOR FAILED TO REMAIN SECURE AND WOULD FALL DOWN. THE FAILURE HINDERED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO HALL NISSAN IN VIRGINIA BEACH, VA WHERE IT WAS DIAGNOSED THAT THE VISOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 39,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10994185,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2017","dateComplaintFiled":"06/09/2017","vin":"JN8AZ18U39W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE QUICKLY DEPRESSING THE BRAKE PEDAL TO MAKE AN EMERGENCY STOP, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO IMMEDIATELY STOP. THE DRIVER HAD TO PUMP THE BRAKE PEDAL A SECOND TIME BEFORE THE BRAKES OPERATED NORMALLY. THE CONTACT INDICATED THAT THE FAILURE DID NOT OCCUR WHEN BRAKING UNDER NORMAL DRIVING SITUATIONS. THE VEHICLE WAS TAKEN TO THE DEALER (AUTO-NATION NISSAN IN PEMBROOK PINES, FLORIDA) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER WAS FAULTY. THE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS LATER DIAGNOSED THAT THE ABS ACTUATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 93,000.....UPDATED 06/21/17 *BF  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10993779,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2017","dateComplaintFiled":"06/07/2017","vin":"JN8AZ18U39W","components":"SERVICE BRAKES","summary":"WHEN TRYING TO BRAKE IN THE RAIN THE PEDAL BECAME SOFT AND DEPRESSED TO THE FLOOR, CAUSING ME TO RUN A RED LIGHT.  THIS IS THE 2ND TIME THIS HAS HAPPENED, BOTH TIMES DURING A RAIN.  THE PEDAL CAME BACK AFTER A FEW DAYS THE 1ST TIME BUT THIS TIME IT IS STILL DEPRESSING ALMOST TO THE FLOOR AND IT HAS BEEN 3 DAYS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10993229,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/02/2017","dateComplaintFiled":"06/05/2017","vin":"JN8AZ18U09W","components":"AIR BAGS,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE LEFT ARM AND HAND, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT DROVE HOME WITH THE HAZARD LIGHTS ON BECAUSE THE VEHICLE WAS ONLY ABLE TO DECELERATE INSTEAD OF COMING TO A FULL STOP. ONCE THE CONTACT ARRIVED HOME, THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT NHTSA WAS CONDUCTING AN INVESTIGATION FOR THE YEAR, MAKE, AND MODEL VEHICLE REGARDING THE BRAKES FAILING; HOWEVER, A RECALL HAD NOT BEEN ISSUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.  *JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10993290,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2015","dateComplaintFiled":"06/05/2017","vin":"JN8AZ18U69W","components":"SERVICE BRAKES","summary":"BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AFTER HITTING A BUMP IN PAVEMENT.  TURNED VEHICLE OFF AND WAS ABLE TO RESTORE BRAKING. THIS HAPPENED MULTIPLE TIMES WITH FIRST INCIDENT IN APRIL 2015. VEHICLE WAS TAKEN TO NISSAN DEALERSHIP ON VARIOUS OCCASIONS.  WAS KEPT OVERNIGHT BUT MECHANICS COULD NOT DUPLICATE PROBLEM. WAS TOLD THEY HAD NO OTHER SIMILAR COMPLAINTS.  IN SEPTEMBER WE TOOK TO MECHANIC WHO SUGGESTED NEW MASTER CYLINDER.  WORKED TEMPORARILY.  JANUARY HAD ANOTHER INCIDENT AFTER HAVING TO HIT BRAKES HARD, HAD NO BRAKES.  BEYOND FRIGHTENING. WENT BACK TO MECHANIC AND HE WANTED TO REPLACE ABS BUT ONLY NISSAN COULD MAKE REPAIR.  BACK TO DEALER AND SPENT $2800 REPLACING ABS.  BELIEVE IT SHOULD NOT HAVE BEEN THIS DIFFICULT FOR THEM TO DIAGNOSE PROBLEM. SPENT A YEAR FEELING UNSAFE, NEVER KNOWING WHEN BRAKES MIGHT FAIL.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10993323,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2016","dateComplaintFiled":"06/05/2017","vin":"JN8AZ18WX9W","components":"SERVICE BRAKES","summary":"2009 MURANO LE WITH AWD.  LOST BRAKE PEDAL PRESSURE AFTER ABS ACTIVATION AUGUST 2016 WITH 72,600 MILES ON IT.  PURCHASED USED FROM NEW CAR DEALER WITH 22K MILES ON IT 02/02/2011. I TURNED INTO A PARKING LOT AND DROVE OVER A SPEED BUMP AT ABOUT 10 MPH ANOTHER CAR PULLED IN FRONT OF ME AND I HIT THE BRAKES AND ABS WAS ACTIVATED. THE BRAKE PEDAL WAS SOFT AND WENT ALMOST TO THE FLOOR.  I PUMPED THE BRAKES AND THE PRESSURE RETURNED TO NORMAL.  THE BRAKES RESPONDED NORMALLY FOR A COUPLE WEEKS UNTIL I BRAKED HARD TO AVOID ANOTHER CAR AND THE ABS BRAKING AGAIN ACTIVATED AND THE PEDAL WENT TO THE FLOOR.  AFTER THAT THE BRAKE PRESSURE DID NOT RETURN ALTHOUGH I COULD STOP BY PUMPING THEM REPEATEDLY.    I TOOK THE VEHICLE TO MOSSY NISSAN POWAY AND THEY DIAGNOSED THE PROBLEM AS A DEFECTIVE ABS ACTUATOR AND ECU WHICH WAS NOT COVERED UNDER WARRANTY ALTHOUGH IT HAS BEEN A COMMON PROBLEM WITH AWD MURANOS.  PART WAS $1822 AND LABOR $560.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10993115,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"06/03/2017","dateComplaintFiled":"06/04/2017","vin":"JN8AZ18U09W","components":"SERVICE BRAKES","summary":"ON 2 JUNE 2017, I WAS DRIVING EAST ON JIMMY LEE PARKWAY IN HIRAM, GEORGIA.  AS I WAS APPROACHING  INTERSECTION OF JIMMY LEE PARKWAY AND METROMONT DRIVE, I WAS THREE TO FOUR CAR-LENGTHS FROM THE SUV IN FRONT OF ME THAT WAS STOPPED AT RED LIGHT; THEREFORE, PUT ON MY BRAKES TO STOP.   TRAFFIC WAS VERY LIGHT AND MOVING SLOW DUE TO THE RED LIGHT.  HOWEVER, WHEN I PUT ON MY BRAKES, MY BRAKE PEDAL SEEMED TO HAD SLIPPED AND WENT ALL THE WAY DOWN TO FLOOR BOARD.  REGARDLESS, MY CAR CONTINUED TO MOVE ' NEVER STOPPED.   WHEN I REALIZED THAT MY CAR WAS NOT GOING TO STOP, I PANICKED AND BRACED MY LEFT HAND ON THE STEERING WHEEL.   ON IMPACT INTO THE REAR OF THE SUV THAT WAS SITTING AT THE RED LIGHT, MY LEFT HAND TOOK THE ENTIRE IMPACT OF THE ACCIDENT.  CONSEQUENTLY, MY HAND IS CURRENTLY SWOLLEN TO DOUBLE ITS NORMAL SIZE.  THE ACCIDENT RESULTED IN REAR-END DAMAGE TO THE SUV STOPPED AT THE RED LIGHT AND EXTENSIVE FRONT-END DAMAGE TO MY 2009 NISSAN MURANO. POLICE OFFICER WAS NOT AWARE OF MY BRAKES.  IT WAS NEVER DISCUSSED AT THE ACCIDENT SCENE.  AS A MATTER OF FACT, HE CITED ME FOR ''.FOLLOWING TOO CLOSE'' ' WHICH IS INACCURATE AND WAS NEVER THE CASE.  HOWEVER, HE INSTRUCTED ME TO DRIVE HOME SLOW WITH MY BLINKERS ON DUE TO THE DAMAGE TO MY FRONT HOOD AREA.      AS I WAS DRIVING, I CAREFULLY AND DELIBERATELY STAYED AT LEAST 10-20 CAR-LENGTHS BEHIND THE VEHICLES IN FRONT OF ME DUE TO BRAKE SITUATION.   BECAUSE, WHEN I PUT ON THE BRAKES, THE BRAKES CONTINUED TO SLIP TO THE FLOOR-BOARD; BUT THE SUV WOULD ONLY SLOW DOWN AND NOT FULLY STOP.   I PURPOSELY DROVE SLOW ENOUGH WITH MY BLINKERS FLASHING SO AS TO BE FORTUNATE ENOUGH TO HAVE ALL GREEN LIGHTS ALL THE WAY HOME.  WHEN I FINALLY ARRIVED AT HOME, THE STEEP INCLINE TO MY DRIVEWAY STOPPED MY SUV ENOUGH TO STALL AT MY GARAGE DOOR.  AN US GOV INVESTIGATION WAS LAUNCHED MAY 2015.   ...UPDATED 06/13/17 *BF  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10991914,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2017","dateComplaintFiled":"05/27/2017","vin":"JN8AZ18W59W","components":"WHEELS,SERVICE BRAKES","summary":"MY FRONT BRAKES ARE SQUEAKY.  EVEN AFTER HAVING MY BRAKES REGULARLY SERVICED WITH PADS AND  ROTORS THE BRAKES STILL SQUEAK.  THEIR HAVE ALSO BEEN TIMES WHEN I STEPPED ON THE BRAKE BUT THE CAR DID NOT SLOW DOWN AS EXPECTED.  I HAD TO PUMP THE BRAKES TO RE-ENGAGE THEM.  ONCE THIS CAUSED ME TO ROLL INTO AN INTERSECTION WHICH LUCKILY NO OTHER CARS WERE NEAR ME.    NOW MY FRONT LEFT WHEEL HAS STARTED MAKING LOUD SWOOSHING AND SCREECHING NOISES.  THE FASTER I DRIVE THE LOUDER THE NOISE GETS.   THE SQUEAK IN THE LEFT FRONT TIRE IS ALSO PRESENT WHEN DRIVING IN NEUTRAL.  I HAVE AN APPOINTMENT TO GET THE CAR SERVICED ON WEDNESDAY.      EVEN AFTER SERVICING IT MAKES ME NERVOUS THAT MY CAR IS NOT SAFE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10991875,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2017","dateComplaintFiled":"05/26/2017","vin":"JN8AZ18W29W","components":"AIR BAGS","summary":"I AM WRITING REGARDING A RECENT INCIDENT WITH NISSAN THAT HAD AN ACTIVE RECALL. IT IS FOR RECALL NUMBER 08V521000 FOR THE 2009 NISSAN MURANO. I CONTACTED NISSAN BECAUSE MY VEHICLE WAS HAVING THIS EXACT ISSUE IN THAT THE OCS CONTROL UNIT HAD AN INTERRUPTION IN SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT. I CONTACTED NISSAN LETTING THEM KNOW MY MAKE AND MODEL WAS LISTED IN THIS RECALL AND THAT I WAS HAVING THIS EXACT ISSUE. THEY TOLD ME MY VIN NUMBER WAS NOT INCLUDED AND THEY WOULD NOT PAY FOR IT TO BE FIXED. I AM PREGNANT AND HAVE A TODDLER SO HAD I GOT INTO AN ACCIDENT, THAT IS 3 LIVES THAT WOULD HAVE BEEN AT RISK SINCE MY AIRBAGS WOULD NOT HAVE BEEN DEPLOYED. AFTER REQUESTING IT TO BE REVIEWED, NISSAN SAID THEY WOULD PAY HALF OF THE BILL, LEAVING ME TO STILL PAY $912.00 OUT OF POCKET. THIS IS A SAFETY ISSUE, NOT A MAINTENANCE ISSUE AND IS THE EXACT PROBLEM AND VEHICLE MAKE & MODEL THAT IS EXPLAINED IN THE RECALL. OBVIOUSLY THERE ARE OTHER MODELS THAT THEY MISSED WHEN EVALUATING VIN NUMBERS AND OTHERS ARE MOST LIKELY HAVING THIS SAME ISSUE. NISSAN IS REFUSING TO PAY THE FULL AMOUNT. THE NISSAN DEALERSHIP FIXING MY VEHICLE WAS EVEN FIGHTING FOR ME AND SAID THIS SHOULD NOT RANDOMLY HAPPEN AND AGREED THAT NISSAN SHOULD PAY THE FULL AMOUNT AS IT WAS A SAFETY ISSUE NOT REGULAR MAINTENANCE THAT SHOULD OCCUR. I AM EXTREMELY FRUSTRATED WITH NISSAN. IF THERE IS AN ACTIVE RECALL AND YOU ARE HAVING THAT EXACT PROBLEM WITH THE EXACT MAKE & MODEL IN THE RECALL, IT SHOULD BE COVERED. AND AIRBAGS SHOULD NOT JUST STOP WORKING FOR NO REASON WITHOUT BEING IN AN ACCIDENT. I HAVE BEEN TOLD TO REACH OUT TO YOU SINCE YOU REGULATE THESE THINGS. HOW CAN I SUBMIT A COMPLAINT AGAINST NISSAN AND IS THERE ANYTHING YOU CAN DO TO GET INVOLVED IN ORDER TO GET THE FULL AMOUNT PAID?","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10990724,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2017","dateComplaintFiled":"05/20/2017","vin":"JN8AZ18W89W","components":"SERVICE BRAKES","summary":"WHEN I'M  ON A CITY STREET OR HIGHWAY DRIVING AND HIT A BUMP WHILE I BREAK I LOSE MY BREAK PRESSURE. THE PEDAL GOES COMPLETELY TO THE FLOOR AND I CAN'T STOP. THIS IS ABOUT THE THIRD TIME IT HAS HAPPENED. I HAVE TO PUMP MY BREAK FOR THEM TO WORK A LITTLE. BUT THEY STILL START TO GO DOWN AND THE PEDAL IS TO THE FLOOR WHEN IT FINAL STOPS COMPLETELY.  THE MOST RECENT TIME MY BREAKS WENT OUT WAS FRIDAY MAY 19, 2017. I WAS DRIVING ON A CITY STREET THE CAR IN FRONT OF ME WAS STOPPING SO I STARTED TO PRESS DOWN ON THE BREAK. WHEN I WAS DOING THAT I HIT A BUMP AND LOST MY BREAKS. THERE WAS NO PRESSURE. THE PEDAL WENT DOWN TO THE FLOOR. SINCE ITS HAPPENED BEFORE I PUMPED MY BREAKS ALMOST HITTING A TRUCK IN FRONT OF ME AND A PARKED CAR TO THE SIDE OF ME BECAUSE I WAS TRYING TO AVOID HITTING ANYONE. I HAVE TAKEN IT TO BE FIX AND FIRST TIME WAS TOLD MY BREAKS WEREN'T BLED ENOUGH BUT IT STILL HAPPENS. I WON'T DRIVE ON THE HIGHWAY ANYMORE BECAUSE I'M AFRAID MY BREAKS WON'T WORK AND CAUSE A REALLY BAD ACCIDENT. POSSIBLY HURT OR KILL MYSELF OR SOMEONE ELSE. PLEASE LOOK INTO THIS ISSUE. I WOULD LIKE TO DRIVE WITHOUT HAVING HEART ATTACKS BECAUSE OF MY BREAKS LOSING PRESSURE AND NOT BE AFRAID OF DRIVING.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10990578,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2016","dateComplaintFiled":"05/19/2017","vin":"JN8AZ18W59W","components":"SERVICE BRAKES","summary":"BRAKES LOSE PRESSURE AFTER HITTING BUMPS OR SLICK SPOTS IN THE ROAD REGARDLESS OF SURFACE STREET OR HIGHWAY CONDITIONS. ATTEMPTING TO BREAK CAUSES THE BRAKES TO BE COMPLETELY DEPRESSED TO THE FLOOR OF THE VEHICLE AND BRAKING DISTANCE IS DANGEROUSLY INCREASED. REMOVING THE ABS FUSE AND REPLACING IT WILL TEMPORARILY REMEDY THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10985031,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2016","dateComplaintFiled":"05/12/2017","vin":"JN8AZ18U49W","components":"SERVICE BRAKES","summary":"IN EARLY SEPT OF 2016 WHILE EXITING OFF OF THE INTERSTATE I WENT OVER AN UNEVEN SURFACE ON THE ROAD AND MY BRAKES WENT COMPLETELY SOFT AND ALL THE WAY TO THE FLOORBOARD. I COULDN'T STOP MY VEHICLE. I WAS SO SCARED AND HAD NO IDEA WHAT TO DO TO AVOID HITTING THE CAR IN FRONT OF ME. LUCKILY I WASN'T GOING VERY FAST, NO ONE WAS BEHIND ME SO I STARTED FURIOUSLY PUMPING THE BRAKES CONTINUOUSLY PRAYING THIS WOULD HELP. I WAS ABOUT A MILE AWAY FROM HOME SO I PUMPED THEM ALL THE WAY HOME. WE TOOK MY CAR INTO EDDIE TOURELLE  NISSAN IN COVINGTON, LA. ON 9/6/2016 WHERE I HAD ORIGINALLY PURCHASED THE CAR BACK IN 2009. WE LITERALLY HAD A COUPLE OF DAYS BEFORE OUR EXTENDED WARRANTY WAS DUE TO EXPIRE. THEY CHANGED THE MASTER CYLINDER THINKING THIS WAS THIS ISSUE. NEEDLESS TO SAY IT HAPPENED AGAIN A FEW WEEKS LATER AND HAS HAPPENED SEVERAL TIMES SINCE THEN. I HAVE BEEN FORTUNATE SO FAR AND NOT GOTTEN INTO A SERIOUS ACCIDENT. WHEN IT HAPPENS I  IMMEDIATELY TRY TO PUMP THE BRAKES UNTIL THE PRESSURE RETURNS. THIS IS EXTREMELY SCARY AND DANGEROUS. I NEVER KNOW WHEN IT WILL HAPPEN, THERE IS NO WARNING. SO VERY SCARED THAT I WILL EVENTUALLY GET INTO A SERIOUS ACCIDENT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10985041,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2016","dateComplaintFiled":"05/12/2017","vin":"","components":"SERVICE BRAKES","summary":"LOSS OF BRAKE CONTROL","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10985414,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2016","dateComplaintFiled":"05/12/2017","vin":"JN8AZ18W99W","components":"SERVICE BRAKES","summary":"BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AFTER HITTING BUMPS.  HAPPENS SPORADICALLY, AND TYPICALLY CORRECTS ITSELF AFTER SEVERAL MINUTES OF PUTTING THE CAR IN PARK, BUT HAS TAKEN DAYS AT TIMES. BRAKES DO STOP THE CAR BUT IT IS CLEAR THAT THE ABS SYSTEM IS SOMEHOW DISABLED.  THIS HAS HAPPENED 8-10 TIMES IN THE PAST YEAR, MY CAR HAS 106,000 MILES","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10985458,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2017","dateComplaintFiled":"05/12/2017","vin":"","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE TURNING INTO A PARKING LOT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE PUMPED SEVEN TO NINE TIMES PRIOR TO DRIVING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10984822,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2017","dateComplaintFiled":"05/11/2017","vin":"JN8AZ18WX9W","components":"SERVICE BRAKES","summary":"THE CAR LOST BRAKE POWER AFTER HITTING A BUMP THE FIRST TIME ,AND THE SECOND TIME AFTER HITTING A POT HOLE,THE NISSAN DEALER SAID IT IS ABS SYSTEM NEEDS TO BE REPLACED AND THEY WANTED TO CHARGE ME 3,000 DOLLARS ,MY CAR HAS ONLY 49,500 MILES ,THEY HAVE ME SIGN A FORM THAT THE CAR IS NOT SAFE TO DRIVE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10985008,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2017","dateComplaintFiled":"05/11/2017","vin":"","components":"SERVICE BRAKES","summary":"I EXPERIENCED LOSS OF BREAK PRESSURE WHEN GOING DOWN A DIRT ROAD SO I TOOK IT TO AN AUTO SHOP AND WAS TOLD IT WAS THE ABS SYSTEM AND PAID TO HAVE IT FIXED. THE NEXT DAY, DRIVING DOWN A GRAVEL ROAD I LOST BREAK PRESSURE AGAIN AND HAD TO HAVE IT FIXED. ONE MONTH AFTER THAT I LOST BREAK PRESSURE WHILE DRIVING IN THE POURING RAIN AND HAD TO HAVE IT FIXED. NOW I AM EXPERIENCING A SQUEAKING NOISE IN MY BREAKS WHILE MY CAR IS IN REVERSE. I HAVE REPLACED ALL FOUR BREAKS AND ROTORS AND HAVE HAD THEM INSPECTED BY THREE DIFFERENT MECHANICS WHO HAVE ALL SAID THAT MY BREAKS ARE FINE AND IT MUST BE A MANUFACTURER DEFECT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10984755,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2016","dateComplaintFiled":"05/10/2017","vin":"JN8AZ18W99W","components":"SERVICE BRAKES","summary":"THE FOLLOWING COMPLAINT IS FOCUSED ON MY 2009 NISSAN MURANO. BEGINNING IN SPRING 2016 I HAVE EXPERIENCED SEVERAL INSTANCES OF BREAK COMPROMISE INCLUDING ONE THAT   CAUSED ME TO GO THROUGH A RED LIGHT, THANKFULLY NO ACCIDENT OCCURRED. BRAKE FAILURE HAS OCCURRED ON FREEWAY DRIVING AND CITY DRIVING.  THESE  BRAKE EPISODES OCCUR WITH NO WARNING AND RESULT WITH THE BREAK PEDAL GOING TO THE FLOOR WHILE THE CAR WAS IN MOTION.  I'VE TAKEN THE CAR TO THREE DEALERS.  ALL THREE SERVICE CENTERS SAID THEY HAVE NEVER HEARD OF THIS  CONDITION.  ONE CLAIMED THAT THIS  TYPE OF FAILURE WAS IMPOSSIBLE.  I RECENTLY READ THERE ARE OTHERS TO EXPERIENCE THIS BRAKE PROBLEM.  I WISH TO ADD MY COMPLAINT TO THEIRS.  I HOPE THAT BY BRING TO LIGHT THIS DANGEROUS DEFECT, THAT YOU WILL FORCE NISSAN TO STEP UP WITH A NO COST  REMEDIATION.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10984540,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2017","dateComplaintFiled":"05/09/2017","vin":"JN8AZ18W99W","components":"SERVICE BRAKES","summary":"FOR ALMOST 2 YEARS OFF & ON, EVERY SIX MONTHS OR SO,  MY BRAKES FOR A BRIEF PERIOD WOULD GO TO THE FLOOR AS I WAS DRIVING, IT WOULD HAPPEN BACKING UP, TRYING TO STOP AT A STREET LIGHT, OR TRYING TO SLOW DOWN AT AN INTERSECTION. NEVER A SPECIFIC THING, ALWAYS  ALMOST TO THE POINT OF NOT STOPPING. I HAD IT CHECKED THREE DIFFERENT TIMES, ONE TIME THE PERSON AT THE DEALERSHIP SAID DON'T DRIVE IT. I HAD IT TOWED TO THE DEALER TO HAVE IT REPAIRED, BUT WORKED FINE WHEN IT ARRIVED THERE.  THE FINAL TIME WAS THIS PAST FEBRUARY WHEN THE BRAKES STAYED TO THE FLOOR. NISSAN DEALERSHIP REPLACED A ABS ACTUATOR, AFTER REPLACING THE MASTER CYLINDER FIRST, WHICH DID NOTHING TO CORRECT THE PROBLEM. THIS REPAIR WAS NOT CHEAP. IT APPEARS THE ACTUATOR MAY HAVE BEEN THE CURE. AFTER ALL OF THIS TIME I STILL DO NOT FEEL COMPLETELY SAFE DRIVING MY VEHICLE BECAUSE OF THE ON AGAIN OFF AGAIN PROBLEM THAT PERSISTED FOR SO LONG. I LOVE THIS CAR, BUT I AM IN THE PROCESS OF LOOKING TO TRADE IT IN.  I HAVE HAD NO FURTHER PROBLEM SINCE THEY REPLACED THE ACTUATOR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10984159,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2017","dateComplaintFiled":"05/08/2017","vin":"JN8AZ18U29W","components":"SERVICE BRAKES","summary":"STARTED HAVING TROUBLE WITH BRAKE PEDAL FEELING SOFT HAD BRAKE FLUID CHECKED, AND FLUID LEVEL WAS OKAY. THE BRAKE PEDAL STARTED TO FEEL OKAY. ON MAY 4TH 2017 MY WIFE WAS DRIVING HOME FROM THE STORE AND WENT OVER A BUMP IN THE ROAD RIGHT BEFORE A STOP LIGHT. WHEN SHE TRIED TO STOP THE BRAKE PEDAL WENT TO THE FLOOR AND SHE WAS UNABLE TO STOP. I DROVE THE CAR TO THE NISSAN DEALERSHIP, ABOUT 3 MILES USING THE BACK ROADS AND THE PARK BRAKE TO STOP. THE DEALER CALLED AND SAID THE MASTER CYLINDER AND BRAKE ACTUATOR NEED TO BE REPLACED AND WILL COST OVER $3,000.00. THE WORK IS SUPPOSE TO BE DONE TODAY. I HATE TO HAVE WORK DONE IF THIS WILL NOT FIX THE PROBLEM. I AM A RETIRED NISSAN EMPLOYEE AND HAVE OWNED MANY NISSAN VEHICLES AND NEVER HAD A PROBLEM UNTIL NOW. THANKS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10984164,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2017","dateComplaintFiled":"05/08/2017","vin":"JN8AZ18U49W","components":"SERVICE BRAKES","summary":"THE BRAKES ARE FADING AFTER I COME TO A STOP, MEANING WHEN I STOP AND MY FOOT IS ON THE BRAKE PEDAL, THE PEDAL WILL SLOWLY GO TO THE FLOOR.  IT TAKES A GREATER DISTANCE FOR ME TO STOP.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10984171,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2016","dateComplaintFiled":"05/08/2017","vin":"JN8218W59W1","components":"SERVICE BRAKES","summary":"THE BRAKES DID NOT WORK AND PEDAL WENT RIGHT TO THE FLOOR ON TWO OCCASIONS. THE FIRST INSTANCE WAS AFTER A QUICK STOP. I HAD TO STOP QUICKLY WHEN SOMEONE PULLED OUT IN FRONT OF ME AND THEN THE NEXT TIME I WENT TO PUT ON THE BRAKES TO SLOW DOWN A FEW HUNDRED YARDS LATER, THEY DIDN'T WORK AT ALL AND THE PEDAL WENT TO THE FLOOR.  I HAD TO LET THE PEDAL COME UP AND THEN PUSH IT BACK DOWN SEVERAL TIMES FOR IT TO REGAIN PRESSURE. THE OTHER TIME WAS AFTER PULLING OUT FROM A STOP, THERE WAS SOME ICE UNDER ONE OR MORE WHEEL AND THERE WAS SOME SLIPPAGE AS I STARTED FORWARD. MY NEXT NEED TO STOP ABOUT A QUARTER MILE DOWN THE ROAD, I WAS UNABLE TO AND THE PEDAL AGAIN WENT RIGHT TO THE FLOOR. I HAD TO PUMP THE PEDAL MANY TIMES TO GET PRESSURE BACK AND FOR THE BRAKES TO WORK.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10984189,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2017","dateComplaintFiled":"05/08/2017","vin":"JN8AZ18W49W","components":"SERVICE BRAKES","summary":"A CAR IN FRONT OF ME SLAMMED ON HIS BRAKES I HAD TO SLAM MINE ON TO AVOID A CRASH.  MY ABS DEPLOYED AND I STOPPED WITHOUT HITTING HIM, HOWEVER MY BRAKE PEDAL NOW ENGAGES APPROXIMATELY 1 TO 2 INCHES ABOVE THE FLOOR BOARD. I STILL HAVE BRAKES BUT I DON'T THINK THE ABS WORKS.  WHAT SHOULD I DO? I HAVE READ ON THE INTERNET NO ONE CAN FIGURE IT OUT.  04","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10984191,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2017","dateComplaintFiled":"05/08/2017","vin":"JN8AZ18U59W","components":"SERVICE BRAKES","summary":"MY BRAKES SOFTEN UP AND MY BRAKING DISTANCE INCREASES.  MY VEHICLE NOW IS FAILING INSPECTION DUE TO THIS.  THE ISSUE INCREASES WHEN I HIT A BUMP ON THE ROAD AND HIT THE BRAKES.  THE PEDAL WILL LITERALLY REACH THE FLOOR.  I HAVE CHANGED OUT ALL PADS AND ROTORS AND THERE ARE NO VISIBLE LEAKS OF ANY KIND ON OTHER BRAKE PARTS.  THE ABS LIGHTS ARE NOT ON.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10984197,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2016","dateComplaintFiled":"05/08/2017","vin":"JN8AZ18W59W","components":"SERVICE BRAKES","summary":"ON TWO OCCASIONS THE BRAKE PEDAL HAS GONE STRAIGHT TO THE FLOOR BOARD WHEN APPLIED.  THE FIRST TIME I WAS DRIVING AT SLOW SPEEDS AND AFTER PUMPING THE BRAKE PEDAL IT ENGAGED AND BEGAN WORKING.  ON THE SECOND OCCASION MY HUSBAND WAS DRIVING AT FREEWAY SPEEDS AND HAD TO BRAKE AND SWERVED TO MISS HITTING THE VEHICLE STOPPED IN FRONT OF US.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10984232,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2014","dateComplaintFiled":"05/08/2017","vin":"JN8AZ18U99W","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO EXAMINED THE BRAKES AND REPLACED THE BRAKE PADS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT A COMPUTER FAILURE CAUSED THE BRAKES TO FAIL. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10983892,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2017","dateComplaintFiled":"05/07/2017","vin":"JN8AZ18W89W","components":"SERVICE BRAKES","summary":"BRAKING POWER REDUCED/LOST, EVEN WHEN FULLY APPLY BRAKES. (THIS HAS HAPPEND A FEW TIME, BUT THEY WOULD RESTORE AS FAST AS THEY WOULD OCCUR. )  THIS TIME, I WAS ABLE TO HAVE THE DEALER VALIDATE BRAKE LOSE.  THEY REPLACE MASTER CYLINDER AND THEY REPORTED ISSUE STILL THERE.  THEY ARE NEXT LOOKING AT ABS.  VEHICLE STILL AT THE DEALER.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10983808,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2017","dateComplaintFiled":"05/06/2017","vin":"JN8AZ18U29W","components":"SERVICE BRAKES","summary":"TWO OCCASIONS ON SLICK ROADS, RELATIVELY SLOW SPEED (LESS THEN 30 MPH) BRAKES QUIT WORKING, PEDAL GOES ALL THE WAY TO THE FLOOR.  TAKES ABOUT FOUR OR FIVE MINUTES OF PUMPING BRAKES IN A PARKING LOT TO GET THEM WORKING AGAIN.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10983820,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2015","dateComplaintFiled":"05/06/2017","vin":"","components":"SERVICE BRAKES","summary":"I HAVE REPLACED THE MASTER BRAKE CYLINDER IN THIS VEHICLE TWICE. BOTH TIMES, THE BRAKES WOULD INEXPLICABLY LOSE PRESSURE, WITH THE PEDAL TRAVELING ALL THE WAY TO THE FLOOR. THE TWO REPLACEMENTS WERE DONE BY THE DEALER WITHIN A YEAR OF EACH OTHER. THE FIRST WAS A WARRANTY REPAIR, THE SECOND HAPPENED OUT OF WARRANTY. I SAW AN ARTICLE INDICATING THIS PROBLEM WAS BEING INVESTIGATED AND DECIDED TO ADD MY COMPLAINT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10983818,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2016","dateComplaintFiled":"05/06/2017","vin":"JN8AZ18U09W","components":"AIR BAGS,WHEELS","summary":"SUPPLEMENTAL AIR BAG WARNING LIGHT,AFTER PUSHING THE IGNITION SWITCH TO THE ON POSITION,THE SUPPLEMENTAL AIR BAG WARNING LIGHT ILLUMINATED  LINKS AFTER THAT DOESN'T OFF. LOW TIRE PRESSURE WARNING LIGHT  AFTER PUSHING THE IGNITION SWITCH TO THE ON POSITION,THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED AFTER THAT DOESN'T OFF.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10983842,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2017","dateComplaintFiled":"05/06/2017","vin":"JN8AZ18U79W","components":"POWER TRAIN","summary":"AFTER I PURCHASED THE CAR 2-17-17, I BEGAN HAVE DELAYED ACCELERATION WHEN PULLING OUT INTO TRAFFIC FROM A FULL STOP OR AFTER COMING TO A NEAR STOP. THIS HAPPENED OCCASIONALLY AT FIRST, BUT HAS BECOME MORE AND MORE REGULAR. WHILE DRIVING AT A SLOW SPEED THE OTHER DAY BEHIND A FEW CARS, I WAS UNABLE TO GET THE CAR TO ACCELERATE FOR CLOSE TO A MINUTE. ALSO, OCCASIONALLY AFTER REACHING A HIGHER GEAR, THE TRANSMISSION SEEMS TO STICK IN A LOWER GEAR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10983869,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2017","dateComplaintFiled":"05/06/2017","vin":"JN8AZ18W29W","components":"SERVICE BRAKES","summary":"I'VE ENCOUNTERED THE PROBLEM OF THE BRAKE PEDAL LOSES PRESSURE, CAUSING INCREASED STOPPING DISTANCES. 3-4 INCIDENTS HAPPENED WHERE I NARROWLY AVOIDED THE ACCIDENT EITHER QUICKLY CHANGING THE LANE OR PRESSING THE BREAK PEDAL MULTIPLE TIMES TO GAIN THE PRESSURE ALL THOSE INCIDENT SCARED ME TO MY DEATH.    THE PROBLEM HAPPENS AFTER BUMPING ON A POT HOLE/MAN HOLE AND THEN BRAKING ON A LOW-FRICTION SURFACE SUCH AS A MANHOLE COVER AND PEDAL WEN TO THE FLOOR. THIS HAPPENED WITH I WAS DRIVING ON THE CITY LOCAL ROADS AT SPEED BETWEEN 25-35 MILES PER HOUR.    THIS HAS HAPPENED TO ME TWO TIMES IN THE RECENT MONTH FEB-MAR 2017.    I'D REQUEST NHTSA TO INVESTIGATE THIS ISSUE .","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10981656,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2017","dateComplaintFiled":"05/01/2017","vin":"JN8AZ18WX9W","components":"POWER TRAIN","summary":"TRANSMISSION PROBLEM. CAR WILL NOT ACCELERATE AFTER STOP. WHEN PRESS THE GAS PETAL CAR WILL JERK AND NOT SPEED. SOMETIME RESTARTING WILL WORK. IT HAPPENED IN FREEWAY DURING IDLE TRAFFIC.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10981409,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2017","dateComplaintFiled":"04/29/2017","vin":"JN8AZ18UX9W","components":"WHEELS","summary":"THE TIRE PRESSURE LIGHT STAYS ON WITH THE TIRES AT THE CORRECT PRESSURE.  THE LIGHT FLASHES ABOUT 20 TIMES THEN STAY SOLID FOR THE REMAINDER OF THE TIME WHETHER DRIVING OR PARKED AND ON.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10971135,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2016","dateComplaintFiled":"04/07/2017","vin":"JN8AZ18W69W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO MAKE A TURN, THE BRAKES LOST PRESSURE AND THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE CONTACT SLOWLY DROVE HOME. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FAILURE RECURRED A YEAR LATER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE INITIALLY. THE TECHNICIAN PERFORMED MORE DIAGNOSTIC TESTING AND REPLACED THE ABS MODULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,720.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10968840,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2016","dateComplaintFiled":"03/27/2017","vin":"JN8AZ18U19W","components":"STEERING","summary":"I HAVE REPLACED THE POWER STEERING PUMP IT IS BRAND NEW AND IT IS STILL VERY TIGHT AND HARD TO TURN IT ACTS LIKE THE PUMP IS OUT BUT WHEN I PUT FLUID IN IT IT LOOSENS UP FOR ABOUT 10 MINUTES AND GOES RIGHT BACK TO BEING HARD TO DRIVE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10968503,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2017","dateComplaintFiled":"03/25/2017","vin":"LN6AD0CU4AC","components":"SERVICE BRAKES","summary":"MY 2009 NISSAN  MURANO HAS A BRAKE PROBLEM THAT IS A SAFETY ISSUE. THE BREAK PEDAL WILL GO TO THE FLOOR AND NOT STOP. IF YOU PUMP THE BRAKES, THE BRAKES WILL START WORKING.THIS HAS HAPPENED SEVERAL TIMES. THE FIRST TIME IT HAPPENED I TOOK IT TO THE DEALER AND THEY SAID THEY COULD NOT FIND ANY THING WRONG. I WAS ADVISED BY THEM TO CONTINUE TO DRIVE IT. THE NEXT TIME IT HAPPENED I WAS ABLE TO GET IT TO THE DEALER AND THIS TIME IT HAPPENED WITH ONE OF THE SERVICE PERSONAL. THIS WAS DOCUMENTED IN THE REPORT. IT WAS CHECKED OUT AND NOTHING COULD NOT BE FOUND. I AM CONCERNED THAT IT MIGHT NOT STOP IN A PANIC STOP AND RESULT IN AN ACCIDENT WITH INJURY OR DEATH. EVERY TIME IT HAPPENS THE CAR WAS MOVING ON A SMOOTH ROAD IN THE CITY AND WAS BRAKING AT A TRAFFIC LIGHT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10968278,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2017","dateComplaintFiled":"03/24/2017","vin":"","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT SENSOR AND OCCUPANT CLASSIFICATION SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM).  THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,425. THE VIN WAS NOT PROVIDED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10967958,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2013","dateComplaintFiled":"03/23/2017","vin":"JN8AZ18UX9W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HIT A BUMP ON THE ROAD AND THE BRAKES BECAME INOPERABLE WITHOUT WARNING WHILE THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD IN ORDER TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE FAILURE WAS PERSIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 05/31/17*LJ    THE CONSUMER STATED THE LAST FAILURE RESULTED IN DAMAGE TO THE LEFT REAR FENDER AT 123,000 MILES.   UPDATED 08/03/2017*JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10968136,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2017","dateComplaintFiled":"03/23/2017","vin":"JN8AZ18W69W","components":"SERVICE BRAKES","summary":"NEW BRAKES 2016 COMPLETE. IN FEBRUARY.2017 BRAKE PEDAL BECAME SPONGEY WHILE ATTEMPTING TO STOP. IF YOU PUSH HARD ENOUGH, IT WILL GO TO THE FLOOR. THIS HAPPENS QUITE OFTEN.REPLACED THE MASTER CYLINDER, DID NOT HELP. WHILE ATTEMPTING TO STOP AT A STOP SIGN,THE RIGHT FRONT TIRE HIT A PATCH OF ICE, AND THE BREAK PUDDLE WENT TO THE FLOOR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10960316,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2016","dateComplaintFiled":"03/13/2017","vin":"JN8AZ18WX9W","components":"ELECTRICAL SYSTEM,TIRES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, THE BATTERY CHARGING WARNING SENSOR INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE LATER SHUT OFF. IN ADDITION, WHILE OPERATING THE VEHICLE, THE PRESSURE MONITORING SYSTEM SENSOR INDICATOR ILLUMINATED ALTHOUGH THE AIR PRESSURE IN THE TIRES WAS AS RECOMMENDED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10960213,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2017","dateComplaintFiled":"03/12/2017","vin":"JN8AZ18W19W","components":"AIR BAGS","summary":"MY VEHICLE AIR BAG LIGHT CAME ON TOOK IT TO SHOP THEY WILL NOT FIX IT SAID THE SENSOR IN PASSENGER SEAT NEEDS REPLACED. I KNOW THERE WERE RECALLS FOR THIS PROBLEM BEFORE BUT THEY TELL ME THEY ONLY RECALLED CERTAIN 2009 MURANO'S BUT LOOKING ONLINE THIS SEEMS TO BE A PROBLEM WITH ALL NISSANS. SO I AM WONDERING WILL THERE BE A RECALL WITH THIS NISSAN PROBLEM.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10958943,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2017","dateComplaintFiled":"03/06/2017","vin":"JN8AZ18U49W","components":"SERVICE BRAKES","summary":"MY BRAKES WENT OUT. THE BRAKE CALIPER OR ABS PUMP IS BAD. THEY ARE EXPENSIVE PARTS TO RPLACE ONE AND THEN REPLACE THE OTHER ESPICALLY WHEM THE BRAKE MASTER CYLINDER MAY GO BACK OUT IN 6 MONTHS. I SEE MANY COMPLAINTS THAT IT WENT BAD IN 3 TO 6 MONTHS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10958510,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2017","dateComplaintFiled":"03/03/2017","vin":"JN8AZ18W19W","components":"SERVICE BRAKES","summary":"ABS? I HAVE LOST BRAKE PRESSURE TWICE, 6 MONTHS APART. FIRST TIME I WAS EXITING INTERSTATE 40, HIT A SMALL HOLE IN THE ROAD BEFORE THE STOP LIGHT AND MY BRAKE PEDDLE WENT TO THE FLOOR. THANKFULLY I WAS ABLE TO STOP. THE \"SPONGY\" BRAKE CONTINUED UNTIL I STOPPED ABOUT 5 MINUTES LATER. AFTER TURNING THE CAR OFF AND RESTARTING, THE BRAKES WERE FINE. THE NEXT INSTANCE WAS WHEN I WAS LEAVING WORK. AGAIN, I HIT A SMALL BUMP IN THE ROAD AND THE BRAKE PEDDLE WENT TO THE FLOOR. THE \"SPONGY\" BRAKE CONTINUED UNTIL I STOPPED, TURNED MY CAR OFF AND RESTARTED. THE BRAKES WERE FINE AFTER THAT. I'M CONCERNED FOR MY SAFETY. WHAT HAPPENS NEXT TIME WHEN I HAVE NO BRAKES AT ALL?","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10956268,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2017","dateComplaintFiled":"02/22/2017","vin":"JN8AZ18W19W","components":"SERVICE BRAKES","summary":"1. DROVE VEHICLE TO TOWN TO GET GROCERIES. AT THE FIRST STOP SIGN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. HAD TO PUMP BRAKES AFTER CAR DID NOT STOP. STOPPED IN MIDDLE OF INTERSECTION.   2. DROVE CAR BACK HOME. CALLED THE AUBERT TOW SERVICE IN INDIANOLA, IA AND THEY  PICKED UP CAR ON A FLAT BED TRAILER AND DELIVERED TO AVIITT AUTOMOTIVE IN INDIANOLA, IA.  3. I AM CLOSING A COPY OF THE DEFECTIVE ISSUE ON THE NISSAN. THE ABS BRAKE ACTUATOR  AND ELECTRIC UNIT FAILED.    4. MILES ON THE VEHICLE IS 60,088.  5. THE DATE OF THE INCIDENT IS 2-16-2017  6. THE MECHANIC STATED THE ACTUATOR IN THE 2009 WAS REPLACED ON LATER MURANO.  7 THERE IS NO RECALL ON THE 2009 NISSAN MURANO","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10954587,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2017","dateComplaintFiled":"02/14/2017","vin":"JN8AZ18U09W","components":"SERVICE BRAKES","summary":"SPONGY BRAKE; HAD TO BRAKE PUSHING PEDAL ALMOST DOWN TO THE FLOOR. NO WARNING. MECHANIC THOUGHT IT WAS A CYLINDER ISSUE BUT NOT THE ISSUE. NISSIAN MECHANIC STATED IT'S A COMMON PROBLEM WITH THE 2009 NISSIAN MURANO & THE SOLUTION IS TO REPAIR THE ABS MOTOR MODULATOR VALVE. CAR HAS 91,000 MILES...UPDATED 03/29/17 *BF    *CN","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10954284,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2016","dateComplaintFiled":"02/13/2017","vin":"","components":"AIR BAGS","summary":"PASSENGER AIRBAG  NO LONGER WORKS. SENSOR LIGHT ON DASHBOARD IS ALWAYS ON.    SUTHERLIN NISSAN SAYS WE ARE RESPONSIBLE FOR REPAIR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10950185,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2017","dateComplaintFiled":"02/07/2017","vin":"JN8AZ18U49W","components":"SERVICE BRAKES","summary":"BRAKE PEDAL WENT TO FLOOR WITHOUT WARNING.  VEHICLE FAIL TO STOP.  NISSAN DEALER DIAGNOSED A FAILED ABS SYSTEM.  NEW MODEL MURANOS HAVE A RECALL FOR THE SAME THING BUT NOT THE 2009.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10948997,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2017","dateComplaintFiled":"02/02/2017","vin":"JN8AZ18W99W","components":"SERVICE BRAKES","summary":"VEHICLE HAS DEVELOPED A SOFT BRAKE PEDAL THAT REQUIRES THE PEDAL BE DEPRESSED COMPLETELY TO THE FLOOR TO INITIATE BRAKING.  BRAKE PADS, BRAKE FLUID, AND BRAKE LINES HAVE BEEN CHECKED WITH NO APPARENT ISSUES.  NUMEROUS OWNERS OF THIS VEHICLE MAKE/MODEL ARE REPORTING THIS SAME ISSUE WITH NO APPARENT RESOLUTION.  I'M VERY CONCERNED ABOUT THE SAFETY ISSUE THIS PROBLEM PRESENTS WHILE OPERATING THIS VEHICLE.  NISSAN NEEDS TO STEP IN AND IDENTIFY THE ROOT CAUSE AND CORRECTIVE ACTION TO PREVENT UNNECESSARY INJURIES OR LOSS OF LIFE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10948459,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2017","dateComplaintFiled":"01/30/2017","vin":"JN8AZ18U49W","components":"ELECTRICAL SYSTEM","summary":"WITHIN A PERIOD OF LESS THAN A MONTH, ALL 4 OF THE ELECTRONIC DOOR LOCKS ON ALL 4 DOORS OF MY NISSAN MURANO S HAVE FAILED. INITIALLY, THE PROBLEM WAS ISOLATED TO JUST 1 OR 2 DOORS, AND SOMETIMES IT WOULD VARY AS TO WHETHER THE DOOR WOULD LOCK OR UNLOCK WHEN EITHER PRESSING THE REMOTE ENTRY KEY FOB OR USING THE INTERIOR DOOR UNLOCK BUTTON. NOW, NO DOOR WILL LOCK/UNLOCK AT ALL. THEY CAN ONLY BE MANUALLY UNLOCKED BY PRESSING THE ROCKER SWITCH AT THE DOOR. WHILE DRIVING THE CAR, I AM UNABLE TO SECURELY LOCK ALL 4 DOORS. WHEN I EXIT THE VEHICLE, AND MANUALLY LOCK THE DOORS, UPON RETURNING, I AM UNABLE TO UNLOCK THE DOORS WITHOUT FIRST USING THE KEY IN THE DRIVERS DOOR (THE ONLY 1 WITH A KEY LOCK), AND THEN ENTERING THE VEHICLE, AND MANUALLY UNLOCKING THE OTHER 3 DOORS. THIS IS A SAFETY HAZARD WITH SMALL CHILDREN, AS I CAN NOT LEAVE THEM IN THE PARKING LOT BY THEMSELVES FOR ME TO ENTER THE VEHICLE TO GET THEIR DOOR UNLOCKED. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10947315,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2017","dateComplaintFiled":"01/24/2017","vin":"JN8AZ189W00","components":"SERVICE BRAKES","summary":"WHILE APPLYING MY BRAKES TO STOP I HIT A BUMP AND I COULDN'T BRAKE.  MY BRAKES LOST ALL PRESSURE, THE PEDDLE WENT ALL THE WAY TO THE FLOOR AND I WAS UNABLE TO STOP MY VEHICLE AT THE STOP SIGN.  I RAN THE STOP SIGN AND SLOWLY I GOT MY VEHICLE TO STOP BY LOWERING MY GEAR. I HAD ALREADY REPLACED MY BREAK PADS AND ROTORS LAST YEAR AND MY FLUIDS HAD BEEN CHECKED JUST A MONTH AGO.  I TOOK MY VEHICLE TO THE SHOP AND THEY CHECKED MY BRAKES AND THE FLUID WHICH WERE ALL FINE. THE SHOP WAS ABLE TO MAKE THIS CONDITION HAPPEN NUMEROUS TIMES OVER AND DIAGNOSED THE PROBLEM.  THE ABS VALVE WAS STUCK OPEN WHEN HITTING A BUMP AND THUS NO BRAKE PRESSURE.  I LOOKED ON THE RECALL WEBSITE AND NOTICED THIS SAME ISSUE HAPPENED TO THE 2014 AND 2015 MODELS AND THIS HAD BEEN RECALLED FOR THESE VEHICLES.  ALSO, I WENT ONLINE AND FOUND A BLOG OF COMPLAINTS ABOUT THIS SAME ISSUE WITH THE 2009 VEHICLE FROM OTHER OWNERS.  THIS SHOULD BE RECALLED JUST LIKE THE OTHER YEARS.  VERY SCARY TO HAVE HAD THIS HAPPEN AND KNOW THAT IT MAY HAPPEN AGAIN.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10945004,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2016","dateComplaintFiled":"01/13/2017","vin":"JN8AZ18W89W","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I OWN A NISSAN MURANO 2009, THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR.  THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTER WILL BEGIN TO DISCHARGE.  AFTER A SHORT TIME, THE ENGINE WILL GO INTO A \"FALL SAFE\" CONDITION WHICH WILL LIMIT VEHICLE SPEED.  THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.  THE ONLY WAY TO MOVE THE VEHICLE IS TO HAVE IT TOWED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10943991,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2017","dateComplaintFiled":"01/09/2017","vin":"JN8AZ18U99W","components":"SERVICE BRAKES","summary":"2009 NISSAN MURANO LOSES BRAKE PRESSURE AFTER HITTING BUMPS WHILE BRAKING. BRAKE PEDAL GOES SOFT AND DRIVER IS REQUIRED TO PUSH BRAKE PEDAL 3/4 OF PEDAL TRAVEL BEFORE BRAKES ENACT. WE'VE OWNED THIS VEHICLE 05/2015 AND THIS IS THE 4TH RIME THIS HAS HAPPENED. VEHICLE IS IN THIS CONDITION PRESENTLY. ONCE STOPPED THE VEHICLE STAYS PUT. THE SYMPTOM CORRECTS ITSELF BETWEEN A FEW HOURS TO 1-2 DAYS. I'VE HAD A LOCAL DEALER LOOK AT VEHICLE BUT SYMPTOM WAS GONE ON ARRIVAL. AT THEIR SUGGESTION, THEY REPLACED THE BRAKES. IT'S VERY SPORADIC AS TO WHEN IT HAPPENS OR THE SEVERITY OF THE BUMPS TO CAUSE ISSUE. THE BRAKES FLUID IS CLEAN AND AT PROPER LEVEL, ROTORS ARE IN GOOD SHAPE, AND NO WARNING OR ABS LIGHTS ON DASHBOARD. THERE ALSO HAS BEEN NO CODES THROWN BY COMPUTER. I REMOVED AND RESEATED ABS FUSE BUT ISSUE STILL REMAINS. A QUICK ONLINE SEARCH REVEALS MULTIPLE OWNERS HAVING SAME ISSUE SINCE AT LEAST 2010. ALTHOUGH THE BRAKES DON'T FAIL ENTIRELY, IT CAN CAUSE ACCIDENTS WHEN PEDAL TRAVEL REQUIREMENTS CHANGE UPON BRAKING. IT MAY BE A PRE-CURSOR TO A COMPLETE FAILURE IF NOT ADDRESSED.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10943704,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2013","dateComplaintFiled":"01/08/2017","vin":"JN8AZ18WX9W","components":"SERVICE BRAKES","summary":"AFTER EVERY TIME THE ABS HAS BEEN ENGAGED FROM SLIDING ON ICE/SNOW ETC, THE BRAKES ARE EXTREMELY SOFT AND SPONGY. LASTS ABOUT A WEEK OR SO BEFORE THE BRAKES RETURN TO NORMAL. PREVIOUSLY HAD DEALERSHIP LOOK AT THE PROBLEM BUT THEY WERE UNABLE TO FIND THE CAUSE. HAS BEEN GOING ON FOR AT LEAST THE LAST FEW YEARS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10939532,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2017","dateComplaintFiled":"01/03/2017","vin":"JN8AZ18W19W","components":"SERVICE BRAKES","summary":"WE HAVE HAD TWO INCIDENTS NOW WHERE THE BRAKES HAVE FAILED ON OUR 2009  MURANO. AFTER HITTING A POT HOLE WHILE ENTERING AN INTERSECTION, I TRIED TO TURN RIGHT. I WENT TO HIT MY BRAKES IN THE TURN BUT FOUND THEY WERE NOT  WORKING. I PUSHED THE PEDAL TO THE FLOOR WITH NO CHANGE.  I THEN REPEATEDLY PUMPED THE BREAKS TO GET SOME KIND OF TRACTION AND WAS EVENTUALLY ABLE TO COME TO A STOP. BECAUSE OF MY LOCATION IN THE INTERSECTION, I THEN HAD TO CONTINUE TO CLEAR THE AREA. THE BRAKES CONTINUED TO BE \"SOFT\" UNTIL I WAS ABLE TO GET TO A SAFE PLACE. I TURNED THE VEHICLE  OFF AND RESTARTED AFTER SEVERAL MINUTES. THE BRAKE SYSTEM APPEARED TO RESET AND I HAD NO FURTHER PROBLEMS.  THE FIRST OCCURRENCE WITH BRAKES FAILING WAS SEVERAL WEEKS AGO, THE SAME THING HAPPENED WHILE MY DAUGHTER WAS DRIVING. SHE HIT A BUMP IN THE ROAD, AND THEN LOST ALL BRAKING. HER SPEED WAS MINIMAL AND SHE WAS ABLE TO STOP. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THERE WERE NO OTHER PROBLEMS UNTIL TODAY. NEW BRAKES AND ROTORS WERE PUT ON APPROXIMATELY 9 MONTHS AGO.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10938991,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2012","dateComplaintFiled":"01/01/2017","vin":"JN8AZ18W29W","components":"TIRES,WHEELS,EQUIPMENT","summary":"I PURCHASED MY MURANO 5 YEARS AGO AND I'VE HAD A FEW ISSUES BUT BEEN VERY HAPPY WITH PURCHASE OTHER THAN 2 THINGS! 1 THE WHEEL VALVES HAVE BEEN A COMMON ISSUE IN ON MY THIRD SET OF TIRES BUT I'M CONSTANTLY HAVING TO AIR THEM DUE TO THE VALVE IN SIDE THE TIRE!  MINE ISN'T LISTED UNDER RECALL   IT THERE IS A RECALL ON OTHER NISSAN WITH SAME ISSUE.   THE SECOND MY STEREO LOCKED UP CDS  AND THE WARRANTY DIDN'T COVER THIS WAS A WEEK AFTER PURCHASE THAT WAS. WET DISAPPOINTING AFTER PAYING OVER 30,000 FOR IT!  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10938849,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2016","dateComplaintFiled":"12/30/2016","vin":"JN8AZ18W59W","components":"SERVICE BRAKES,ENGINE","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED INSTEAD. EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD ACCELERATE AT A HIGH SPEED. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR. THE CONTACT PLACED THE VEHICLE IN PARK, BUT THE ENGINE KEPT REVVING. THE CONTACT WAS ABLE TO TURN THE VEHICLE  OFF, BUT ONCE IT RESTARTED, THE RPMS KEPT INCREASING AND A POPPING SOUND WAS HEARD. THE VEHICLE WAS TURNED OFF AGAIN AND OPERATED NORMALLY WHEN IT WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10938572,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2016","dateComplaintFiled":"12/29/2016","vin":"JN8AZ18W29W","components":"SERVICE BRAKES","summary":"THE BRAKES IN OUR 2009 NISSAN MURANO INTERMITTENTLY FAIL ABOUT ONCE OR TWICE A MONTH.  WHEN A FAILURE OCCURS THE BRAKE PEDAL GOES DOWN TO THE FLOOR AND THE VEHICLE SLOWS, BUT DOES NOT STOP.  SEVERAL OCCURRENCES REQUIRED A SWERVE OFF THE ROAD TO AVOID A COLLISION.  SEVERAL, BUT NOT ALL OF THESE OCCURRENCES WERE PRECEDED BY A JOLT TO THE VEHICLE (POTHOLE, RAILROAD TRACK, ETC.).  NO WARNING LIGHTS OR ABS LIGHTS COME ON AND NO ERROR CODES ARE SET.  THE CONDITION LASTS FOR A FEW MINUTES TO A FEW HOURS THEN RETURNS TO COMPLETELY NORMAL OPERATION.  THE LOCAL NISSAN DEALERSHIP CANNOT FIND ANYTHING WRONG WITH THE VEHICLE AND WERE UNABLE OR UNWILLING TO HELP.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10937173,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2016","dateComplaintFiled":"12/22/2016","vin":"JN8AZ18WX9W","components":"STRUCTURE","summary":"THE POWER LIFTGATE LATCH MECHANISM DOES NOT LATCH FULLY AFTER 3 OR 4 USES UNTIL THE NEGATIVE BATTERY TERMINAL IS REMOVED AND PUT BACK ON. THEN IT WORKS PROPERLY FOR  A FEW TIMES, ULTIMATELY NOT LATCHING COMPLETELY AGAIN AND COMPLETELY DISABLING USE OF THE LIFTGATE. I BROUGHT VEHICLE TO NISSAN DEALERSHIP WHERE I WAS INFORMED THAT THE MECHANISM IS FAULTY AND POSSES A SAFETY ISSUE WHEN LIFTGATE DOESN'T SECURE ITSELF. THIS IS AN ONGOING ISSUE AND CANNOT PUT THINGS OR MY DOG IN THE BACK OF VEHICLE DUE TO THE RISK OF IT OPENING WHILE DRIVING.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10936057,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2016","dateComplaintFiled":"12/18/2016","vin":"JN8AZ18U99W","components":"STEERING","summary":"WAS AT LOWES WITH MY GRAND DAUGHTER WHEN THE STEERING WHEEL WAS LOCKED AND THE STEERING LOCK INDICATOR LIGHT WAS ON. VEHICLE WOULD NOT START DUE TO THE MALFUNCTION OF THE STEERING LOCK BOX. WEATHER WAS BAD AND A GENTLEMAN TRIED ASSISTING ME BUT TO NO AVAIL. AFTER LOOKING AT THE INDICATOR LIGHTS HE INFORMED ME HE HAD HEARD OF THIS ISSUE AND THE PROBLEM WAS IN FACT DUE TO A FAULTY STEERING LOCK BOX. I HAD NO CHOICE BUT HAVE THE VEHICLE TOWED TO MY TEMPORARY HOME AND HERE IT SITS. MY HOME FLOODED WITH 7' OF WATER MID AUGUST AND IS STILL UNINHABITABLE. I'M A GRANDMOTHER WITH LIMITED FUNDS AND REALLY CANNOT AFFORD TO SPEND THE LARGE SUM OF MONEY REQUIRED TO PAY FOR A KNOWN DEFECTIVE PART. DURING MY RESEARCH I FOUND OUT THAT NISSAN KNOWING THIS ISSUE HAS NOW IMITED THE WARRANTY TIME ON THIS KNOWN PROBLEM. I THANK GOD THIS OCCURRED IN A POPULATED AREA WHERE ASSISTANCE WAS READILY AVAILABLE AND NOT RURAL AS I QUITE OFTEN FIND MYSELF TRAVELING TO THESE AREAS. IS THIS A SAFETY ISSUE? ABSOLUTELY!! NISSAN SHOULD BE ASHAMED KNOWNING THIS PART IS DEFECTIVE AND REFUSES TO DO A MANDATORY RECALL. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED  IN THIS MATTER. THANKING YOU IN ADVANCE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10935444,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2016","dateComplaintFiled":"12/15/2016","vin":"JN8AZ18U59W","components":"SERVICE BRAKES","summary":"AFTER GOING OVER A BUMP IN THE ROAD WHILE BRAKING, THE BRAKE PEDAL BECAME VERY SOFT, REQUIRING THAT ONE PUSH THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR IN ORDER TO STOP THE CAR. THE BRAKES DID STOP THE CAR BUT REQUIRED GREAT FORCE, AND THE PEDAL WENT TO THE FLOOR. RETURNED TO NORMAL OVERNIGHT. THREE WEEKS LATER SAME THING HAPPENED AGAIN, THIS TIME AFTER HITTING A POTHOLE. WENT AWAY AFTER SEVERAL DAYS. THIRD TIME HAPPENED WITHOUT HITTING ANY BUMPS. DEALER SAYS IT IS ABS ACTUATOR AND WILL COST $2500 TO FIX. UNLESS IT IS FIXED, THOUGH, THE BRAKE PEDAL GOES TO THE FLOOR WITHOUT EVEN SLOWING THE CAR DOWN UNTIL THE LAST SECOND, AND YOU ARE NEVER SURE IT IS GOING TO STOP AT ALL!","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10935209,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2016","dateComplaintFiled":"12/14/2016","vin":"JN8AZ18U29W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. AFTER DRIVING OVER A POTHOLE, THE BRAKES FAILED TO FUNCTION AND THE EMERGENCY BRAKE HAD TO BE APPLIED. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10928683,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2016","dateComplaintFiled":"11/29/2016","vin":"JN8AZ18U39W","components":"SERVICE BRAKES","summary":"BRAKES SUDDENLY ARE SPONGY AND SOFT. NEED TO BE DEPRESSED MUCH MORE THAN NORMAL. THIS IS A CONDITION THAT HAS APPEARED SUDDENLY. TOOK CAR TO MECHANIC AND HE REPLACED  REAR BRAKES, TURNED ROTORS, AND REPLACED THE MASTER CYLINDER TWICE, BOTH RESULTING IN THE SAME SPONGY BRAKE CONDITION.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10927763,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2016","dateComplaintFiled":"11/24/2016","vin":"JN8AZ18U79W","components":"SERVICE BRAKES","summary":"AT APPROXIMATELY 99,000 MILES I ENCOUNTERED A LIMITED NUMBER OF INSTANCES WHEN THE BRAKE PEDAL LOST PRESSURE, BECOMING VERY \"SOFT\", WHILE DRIVING.  THE SITUATION BECAME DANGEROUS AS THE BRAKES WERE LESS RESPONSIVE.  THE BRAKE PEDAL WOULD DISPLACE SEVERAL INCHES AND THE CAR WOULD BE DIFFICULT TO STOP.  AFTER PARKING FOR A PERIOD, BRAKE OPERATION APPEARED TO RETURN TO NORMAL.  I EVENTUALLY SUSPECTED THE ISSUE WAS TRIGGERED BY THE ABS.  I TOOK TO THE DEALER, DESCRIBED THE ISSUE AND REQUESTED A BRAKE DIAGNOSTIC WHICH CONFIRMED THAT THE ABS ACTUATOR WAS DEFECTIVE.  NOW FACING A REPAIR OF ~$2400 WHICH CAN'T BE AVOIDED AS HAVING THE ABS SYSTEM MALFUNCTION REPRESENTS A SIGNIFICANT HAZARD.  MY DAUGHTER IS DRIVING THIS VEHICLE AT COLLEGE AND LIKELY WOULD NOT BE EXPERIENCED TO HANDLE WHAT I EXPERIENCED.  WHILE AT JUST OVER 100,000 MILES, THIS VEHICLE HAS BEEN MAINTAINED VERY WELL AND THIS TYPE OF SYSTEM DEFECT SEEMS UNUSUAL AND DANGEROUS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10926733,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2016","dateComplaintFiled":"11/17/2016","vin":"JN8AZ18W69W","components":"SERVICE BRAKES","summary":"WHILE  DRIVING ON THE ROAD, AFTER MY CAR HIT A RACCOON THE BREAK PEDAL WENT SOFT AND LOST PRESSURE TOTALLY AND THE CAR WAS NOT STOPPING. I WAS EVENTUALLY ABLE TO GET THE CAR STOPPED AFTER A FEW HUNDRED METERS BY USING THE PARKING BREAK. THE BREAK PEDAL WAS PRESSED COMPLETELY TO THE FLOOR AND NO PRESSURE AT ALL. I WAS LUCKY TO BE ABLE TO STOP THE CAR WITHOUT COLLISION WITH THE BREAK SUDDEN OUT OF CONTROL, BUT REALLY IN A PANIC WITH EXTREME CONCERNS OF MY DRIVING SAFETY.   I TURNED OFF THE CAR FOR A WHILE AND TURN BACK ON, THE BREAK RETURNED TO NORMAL AND I COULD DRIVE MY CAR HOME SLOWLY.  I BROUGHT MY CAR TO THE DEALER NEXT DAY AND THE ISSUE SEEMS WELL KNOWN BY THE DEALER BUT THEY HAVE NOTHING TO DO TO SOLVE IT. THIS BREAK ISSUE HAPPENED FEW TIMES BEFORE WHILE DRIVING OVER A BUMP. I FOUND THIS IS MOST LIKELY THE SAME ABS MOTOR MODULATOR ISSUE OTHERS HAVE CLAIMED, NISSAN SHOULD SET A RECALL TO FIX THIS ASAP TO AVOID TRAGEDIES ON THE ROAD.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10925681,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2016","dateComplaintFiled":"11/13/2016","vin":"JN8AZ18W29W","components":"SERVICE BRAKES","summary":"EVERY TIME THE ABS SYSTEM IS ENGAGED DUE TO SLIPPING ON ROUGH ROAD OR LEAVES ETC, THE BRAKES BECOME SPONGY AND UNRESPONSIVE.  IN ADDITION, THE PEDAL TRAVELS ALL THE WAY TO THE FLOOR.  THIS HAPPENS AT ANY SPEED, ANY TIME THE ABS SYSTEM IS CALLED UPON.  IT IS CLEAR THERE IS A BYPASS VALVE THAT IS NOT RETURNING TO ITS NORMAL POSITION.  IT IS UNACCEPTABLE THAT, WITH OVER 30 COMPLAINTS TO THE NTSA, NO RESEARCH HAS BEEN DONE ON THIS ISSUE BY NISSAN.  THE REPLACEMENT PART IS AROUND $1500, POSSIBLY THE MOST EXPENSIVE SINGLE BRAKE PART IN EXISTENCE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10920293,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2016","dateComplaintFiled":"10/31/2016","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 30 MPH, THE CONTACT HEARD A RATTLING NOISE AND A ROTTEN ODOR COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS INFORMED THAT THE CATALYTIC CONVERTER FAILED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 162,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10918518,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2016","dateComplaintFiled":"10/24/2016","vin":"JN8AZ18W19W","components":"SERVICE BRAKES","summary":"WHILE BRAKING FOR A YELLOW LIGHT, I HIT A POTHOLE AND THE BRAKE PEDAL WENT TOTALLY SOFT, DROPPED TO THE FLOOR, AND THE CAR WAS NOT STOPPING. I COASTED THROUGH THE RED LIGHT AND WAS ABLE TO GET ENOUGH PRESSURE FROM THE PEDAL TO STOP THE CAR A FEW HUNDRED FEET LATER. THE BRAKE PEDAL WAS PRESSED COMPLETELY TO THE FLOOR. I TURNED THE CAR OFF TO CONSIDER MY OPTIONS (AND PANIC A LITTLE), THEN TURNED IT BACK ON. THE BRAKE RETURNED TO NORMAL HEIGHT AND PRESSURE. I DROVE THE 15 MILES HOME VERY CAUTIOUSLY. BRAKES HAVE BEEN FINE SINCE, BUT I HAVE BEEN DRIVING INCREDIBLY SLOWLY AND CAUTIOUSLY. CAR IS WITH THE DEALER NOW TO TROUBLESHOOT, THOUGH I AM GUESSING IT'S THE SAME ABS MOTOR MODULATOR ISSUE OTHERS HAVE HAD. IT SEEMS LIKE THIS FIX ISN'T QUITE KNOWN TO 100% BE THE FIX, AND SO I AM INCREDIBLY LEERY OF DRIVING THIS CAR ANY MORE, EVEN REPAIRED. MY FAMILY'S SAFETY IS TOO IMPORTANT TO NOT BE SURE. SHOPPING FOR ITS REPLACEMENT NOW. FAILURE FIRST OCCURRED AT 98K MILES.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10918062,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2016","dateComplaintFiled":"10/22/2016","vin":"JN8AZ18U59W","components":"POWER TRAIN","summary":"I HAVE OWNED TWO NISSAN VEHICLES. THE FIRST NISSAN I OWNED WAS AN 08 ALTIMA THAT HAD A TRANSMISSION ISSUE AT 25,000 MILES. MY CURRENT NISSAN IS AN 09 MURANO. THIS VEHICLES TRANSMISSION STARTED TO MAKE NOISE AT 116,000 MILES. AT THE TIME I BROUGHT IT INTO A SHOP AND WAS TOLD THAT NISSAN HAS A LOT OF TRANSMISSION ISSUES. BECAUSE I WAS TOLD THAT MY WARRANTY WAS 60,000 MILES, I DID NOT BRING MY VEHICLE TO NISSAN. AFTER A FEW MONTHS WE DECIDED TO LOOK UP IF THERE WERE ANY RECALLS. MY HUSBAND FOUND ON THE NISSAN SITE THAT DUE TO ISSUES THEY HAD WITH THE CVT TRANSMISSION THEY EXTENDED THEIR WARRANTY FROM 60,000 MILES TO 120,000 MILES. WE WERE NEVER NOTIFIED OF THIS. I IMMEDIATELY BROUGHT MY CAR INTO NISSAN AND HAD THEM LOOK AT IT. THEY SAID MY TRANSMISSION WAS BAD AND NEVER MENTIONED THE WARRANTY. I CALLED NISSAN OF NORTH AMERICA'S CUSTOMER SERVICE AND HAD MY CASE REVIEWED. THEY ADVISED ME THAT THERE WASN'T A RECALL BUT ONLY A WARRANTY EXTENSION. THEY OFFERED TO PAY 50% SINCE I WAS NOW AT 123,000 MILES. I LET THEM KNOW I HAD DOCUMENTATION SHOWING I HAD THE ISSUE PRIOR BUT THEY HAVE NOT DONE ANYTHING FURTHER.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10916005,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2016","dateComplaintFiled":"10/13/2016","vin":"JN8AZ18W29W","components":"SERVICE BRAKES","summary":"OUR 2009 NISSAN MURANO LOST BREAK PRESSURE A FEW MONTHS AGO. TOOK IT TO A MECHANIC WHO REPLACED THE MASTER CYLINDER TO THE TUNE OF ABOUT $700. LESS THAN TWO MONTHS LATER IT IS HAPPENING AGAIN (BREAK ALL THE WAY TO THE FLOOR). UNFORTUNATELY I DIDN'T REALIZE UNTIL NOW THAT THIS IS A VERY COMMON ISSUE. I CANNOT BELIEVE THERE HASN'T BEEN A RECALL FOR THIS POTENTIALLY LIFE THREATENING PROBLEM.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10913911,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2016","dateComplaintFiled":"10/05/2016","vin":"JN8AZ18UX9W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED TO DECREASE IN SPEED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL FAILED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10913605,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2016","dateComplaintFiled":"10/04/2016","vin":"JN8AZ18W09W","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT NOTICED THAT THE FRONT OF THE VEHICLE WAS LEAKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10911067,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2016","dateComplaintFiled":"10/02/2016","vin":"JN8AZ18U49W","components":"SERVICE BRAKES","summary":"TWICE NOW DURING NORMAL DRIVING THE BRAKE PEDAL HAS GONE ALL THE WAY TO THE FLOOR WHILE TRYING TO APPLY THE BRAKES. THERE WAS A TOTAL LOSS OF BRAKING. AFTER PUMPING THE BRAKES THEY RETURNED TO NORMAL. TOOK THE CAR TO THE DEALER AND EXPLAINED THE CONDITION AND THEY DID A FULL BRAKE EXAM. ENDED UP HAVING THE REAR BRAKES REPLACED. SEEMED O.K. UNTIL IT HAPPENED AGAIN TODAY.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10909760,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2016","dateComplaintFiled":"09/26/2016","vin":"JN8AZ18U59W","components":"SERVICE BRAKES","summary":"BRAKES LOST PEDAL PRESSURE SEVERAL TIMES.INTERMITENT PROBLEM.MECHANIC REPLACED ABS MOTOR MODULATOR.COST WAS $2300.THE PROBLEM SEEMS TO BE COMMON WITH THIS MODEL.VERY DANGEROUS.RECALL NEEDED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10909850,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2016","dateComplaintFiled":"09/26/2016","vin":"JN8AZ18U59W","components":"SERVICE BRAKES","summary":"FAILURE OF ABS HYDRAULIC CONTROL UNIT, CAUSING BRAKE FAILURE WHERE PEDAL HAD TO BE PUSHED TO FLOOR TO ENGAGE BRAKES.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10907346,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2016","dateComplaintFiled":"09/17/2016","vin":"JN8AZ18U19W","components":"SERVICE BRAKES","summary":"OUR 2009 MURANO BRAKE PEDAL WORKED FINE UNTIL 6 MONTHS AGO.  THE PEDAL THEN STARTED TO FEEL VERY SOFT WHEN PRESSED.  I TOOK IT TO A MECHANIC AND THEY LOOKED OVER IT BUT COULDN'T FIND ANYTHING SERIOUSLY WRONG AND ADJUSTED THE TENSION.  THE BRAKES SEEMED NORMAL AFTER BUT DIDN'T LAST LONG.  I THEN TOOK IT TO A FORMER NISSAN MECHANIC THAT LOOKED INTO IT AND RECOMMENDED WE TAKE IT TO THE DEALER SINCE HE COULDN'T FIND ANYTHING WRONG WITH IT AND DIDN'T WANT TO CHANGE PARTS WITHOUT KNOWING FOR SURE.  HE LOOKED INTO THE BULLETINS THAT HAVE BEEN REPORTED AND FELT THAT NISSAN HAS A SERIOUS PROBLEM WITH THIS MODEL ON THEIR BRAKES.  WHEN I WENT TO THE NISSAN DEALER THEY ACTED AS IF THEY HAVE NEVER HEARD OF ANY BRAKE ISSUES WITH THE MURANOS.  I INFORMED HER TO LOOK AT THE BULLETINS THAT HAVE BEEN SUBMITTED BUT IT DIDN'T SEEM TO MATTER.  I HAD THEM CHECK THE MURANO OVER AND THEY CAME BACK AND SAID BRAKE FLUID IS DIRTY THAT SHOULD FIX IT.   OF COURSE IT DIDN'T FIX THE SERIOUS ISSUE THAT NISSAN HAS WITH BRAKES.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10907040,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2016","dateComplaintFiled":"09/15/2016","vin":"JN8AZ18U19W","components":"SERVICE BRAKES","summary":"WHILE BRAKING FAIRLY HARD FROM 45 MPH ON A STRAIGHT HIGHWAY, THE VEHICLE WENT OVER A SMALL HUMP IN THE ASPHALT.  THIS APPARENTLY ACTIVATED THE ABS SYSTEM, WHICH FAILED AND REMAINED IN THAT MODE.  SUBSEQUENTLY, WHEN THE BRAKES WERE APPLIED, THE BRAKE PEDAL WOULD GO ALMOST ALL THE WAY TO THE FLOOR, CONSIDERABLY INCREASING STOPPING DISTANCE.   THE NISSAN DEALER REPLACED THE ABS ACTUATOR FOR $2700.  I FEEL THAT THIS IS A PREMATURE FAILURE FOR A VEHICLE WITH ONLY 79,000 MILES.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10898728,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2013","dateComplaintFiled":"08/26/2016","vin":"JN8AZ18U19W","components":"ELECTRICAL SYSTEM","summary":"RADIO VOLUME AND TUNING CONTROLS MALFUNCTION NOT ALLOWING ACCURATE CONTROL OF VOLUME.  TRYING TO ADJUST THE VOLUME SOMETIMES RESULTS IN THE VOLUME LEVEL GOING TO MAXIMUM VOLUME ON ITS OWN, STARTLING THE DRIVER AND CAUSING A DISTRACTION WHILE TRYING TO READJUST THE VOLUME TO NORMAL.  THIS CAUSES DISTRACTED DRIVING AND POSSIBLE HEARING DAMAGE.  THIS HAPPENS ANY TIME THE RADIO IS ON.  IT HAS HAPPENED WHILE DRIVING ON SUBURBAN STREETS, ON THE HIGHWAY AND ON CITY STREETS.  IT HAS HAPPENED MULTIPLE TIMES OVER THE PAST 2-3 YEARS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10895850,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2016","dateComplaintFiled":"08/15/2016","vin":"JN8AZ18W09W","components":"POWER TRAIN","summary":"CAR STOPPED SUDDENLY WHILE DRIVING AT HIGHWAY SPEED.  TURNED OUT TO BE A TRANSFER CASE PROBLEM WHERE THE TRANSFER CASE SEEPED FLUID WITH OUT INDICATION UNTIL IT RAN DRY.  THIS IS A KNOWN MFG DEFECT OF THE MURANO YET THERE HAS BEEN NO CORRECTIVE ACTION BY NISSAN AND THE REPAIR IS $3500.00.  WE ARE LUCKY THERE WAS NO ACCIDENT IN THIS CASE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10894785,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2016","dateComplaintFiled":"08/10/2016","vin":"JN8AZ18U49W","components":"SERVICE BRAKES","summary":"WE STARTED EXPERIENCING PROBLEMS WITH A VERY LOW BRAKE PEDAL ABOUT 3 WEEKS AGO. IT WAS SPORADIC AND WOULD GET BETTER AFTER PUMPING THE BRAKES REPEATEDLY BUT RETURN AFTER A FEW DAYS. WENT TO ONE REPAIR SHOP AND THEY SUGGESTED NEW BRAKES PADS AND FRONT ROTORS. WE HAD THIS DONE AND THE BRAKES SEEMED FINE FOR A FEW DAYS BUT THEN RETURNED TO THE LOW PEDAL. WENT TO ANOTHER REPAIR SHOP AND THEY INDICATED THAT A NEW MASTER CYLINDER WAS NEEDED. HAD THIS DONE YESTERDAY AND AGAIN THE BRAKES SEEMED OK BUT WENT BACK TO A LOW PEDAL WHILE DRIVING HOME.   FROM WHAT I'VE READ IN THE OTHER COMPLAINTS LISTED, THIS IS THE SAME ISSUE EXPERIENCED BY OTHERS AND GIVEN THE POTENTIAL FOR A MAJOR ACCIDENT AND INJURIES, I CAN NOT UNDERSTAND WHY NHTSA HAS NOT REQUIRED A RECALL. WE HAVE NOW SPENT OVER $1,200 FOR REPAIRS THAT LIKELY WERE NOT NEEDED. I DO NOT INTEND TO PAY FOR A NEW ABS CONTROLLER.   NISSAN NEEDS TO TAKE OWNERSHIP OF THIS PROBLEM AND PROVIDE A FIX AT NO COST.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10893951,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2016","dateComplaintFiled":"08/08/2016","vin":"JN8AZ18W89W","components":"STRUCTURE","summary":"DRIVING ON A TWO LANE ROAD AT 45 MPH WHEN THE VEHICLE TWO CARS IN FRONT OF ME SLOWED DOWN TO MAKE A TURN.  WHEN I TRIED TO DECELERATE I COMPLETELY LOST CONTROL OF MY CAR AND IT SWERVED INTO THE ONCOMING LANE WHICH WAS FORTUNATELY EMPTY AT THE TIME.  IT FELT AS IF I WAS DRIVING ON ICE WITH THE ENTIRE BACK END MOVING SIDEWAYS.  I WAS ONLY 2 MILES FROM HOME AND UPON PULLING IN MY DRIVEWAY I EXAMINED THE REAR END OF MY CAR.  THE WELDS BROKE ON THE REAR SUB-FRAME AND THE CAR WAS NO LONGER CONNECTED TO THE FRAME.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10893542,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2016","dateComplaintFiled":"08/05/2016","vin":"JN8AZ18W29W","components":"SERVICE BRAKES","summary":"ON JULY 22, 2016 I LEFT WORK AND TOOK THE INTERSTATE HOME. I WAS IN THE FAST LANE TRAVELING ABOUT 60 MPH AND HAD NOT BEEN ON THE INTERSTATE LONG. I NOTICED THAT TRAFFIC WAS COMING TO A SLOW STOP. I APPLIED MY BRAKES. AT FIRST IT FELT NORMAL AS IF MY BRAKES WERE OKAY, BUT THEN THEY WENT ALL THE WAY TO THE FLOOR. I WAS BLESSED THAT THE TRAFFIC IN THE RIGHT HAND LANE WAS BACK FAR ENOUGH FOR ME TO GET OVER. I KEPT TRYING TO APPLY MY BRAKES AND THEY WERE ON THE FLOOR. THE CAR DID SLOW DOWN EVENTUALLY. I WAS ABLE TO MAKE IT HOME BY DRIVING EXTREMELY SLOW AND EASING TO A STOP STARTING 30 YARDS FROM THE VEHICLE IN FRONT OF ME. I HAD MY MURANO TOWED TO A REPAIR SHOP ON SATURDAY MORNING AND THEY KEPT IT THE ENTIRE NEXT WEEK. I WAS TOLD THAT WHEN THEY FIRST GOT IN THE VEHICLE, THE BRAKES WENT TO THE FLOOR AGAIN WHEN THEY TRIED TO STOP. HOWEVER, AFTER THAT FIRST ATTEMPT THE BRAKES STARTED TO WORK PERFECTLY. THEY DROVE IT THE ENTIRE WEEK TO SEE IF THE MALFUNCTION WOULD REPEAT ITSELF BUT IT NEVER DID. I PICKED MY CAR UP ON FRIDAY, JULY 29, 2016 WITH NO ASSURANCE THAT THE BRAKES WOULD NOT GO OUT AGAIN. SINCE THE PROBLEM COULD NOT BE ISOLATED, NO REPAIRS WERE MADE. I CONTINUE TO DRIVE MY CAR OUT OF NECESSITY FOR WORK BUT I AM STRESSED NOT KNOWING IF OR WHEN MY BRAKES WILL FAIL AGAIN. I DO HAVE DOCUMENTATION FROM THE REPAIR SHOP BUT IT IS NOT ONLINE SO I CANNOT LOAD IT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10887868,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2016","dateComplaintFiled":"07/22/2016","vin":"JN8AZ18W69W","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"THE CHECK ENGINE LIGHT WILL NOT GO OFF ON MY CAR-I TOOK THE CAR BACK 4 TIMES TO THE DEALER AND IT HAS NOT BEEN FIXED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10885682,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2016","dateComplaintFiled":"07/18/2016","vin":"JN8AZ18W09W","components":"SERVICE BRAKES","summary":"MY VEHICLE BRAKES GOES ALL THE WAY TO THE FLOOR AND I HAVE TO PUMP THEM TO GET THE VEHICLE TO STOP. I NOTICE ONLINE THAT A LOT OF CUSTOMERS ARE HAVING THE SAME PROBLEM WITH THIS YEAR AND VEHICLE MODEL. I HAVE READ HOW THEY HAD TO SPEND A LOT OF MONEY ON PARTS AND LABOR BECAUSE THE MECHANICS COULDN'T FIGURE OUT THE PROBLEM, SO THEY STARTED DURING POWER OF ELIMINATION. I DON'T HAVE THAT KIND OF MONEY TO SPEND. I TOOK IT TO A CERTIFIED NISSAN DEALERSHIP AND THEY TOLD ME I WOULD HAVE TO REPLACE THE ABS FIRST. JUST TO SEE IF THAT WAS THE PROBLEM, IF IT WASN'T THEN THEY WOULD TRY SOMETHING ELSE. MY QUESTIONS IS WITH ALL THESE COMPLAINTS ABOUT THE SAME PROBLEM, WHY HAVEN'T THIS VEHICLE BEEN RECALLED. THE VEHICLE IS SAFETY HAZARD TO DRIVE AND IT'S NOT FAIR TO THE CUSTOMERS THAT WE HAVE TO SPEND ALL THIS MONEY TO TRY AND TROUBLE SHOOT THE PROBLEM.  I SEE THERE IS A RECALL FOR THE 2016 MODEL AND IT SOUNDS LIKE IT'S THE SAME PROBLEM THAT THE 2009 MODEL IS HAVING.    I DROVE THE VEHICLE IN APRIL 2016,, JUST TO GO AROUND THE CORNER TO THE GROCERY STORE AND I COULDN'T STOP THE VEHICLE. I HAD TO PUT THE CAR ON THE CURB BECAUSE I WAS ON A BUSY ROAD, SO I WOULDN'T RUN IN BACK OF THIS OLD LADY.  I CALLED NISSAN TO ABOUT THE PROBLEM AND THAT'S WHEN I WAS REFERRED TO THE NISSAN DEALERSHIP.  NISSAN SAID THEIR CERTIFIED MECHANIC WOULD HAVE TO DETERMINE THE PROBLEM TO SEE IF THEY WOULD COVER THE COST OR NOT, BUT LIKE A MENTION EARLIER, THE MECHANICS DON'T KNOW AND IT'S COSTING THE CUSTOMER A ARM AND LEG JUST TO TROUBLE SHOOT THE PROBLEM. I HAVE TAKEN THIS VEHICLE TO 5 DIFFERENT PLACES AND NO ONE COULD TELL ME THE PROBLEM. I AM REQUESTING THAT SOME TAKE A GOOD LOOK AT THE 2009 NISSAN MURANO BRAKE SYSTEM. THANK YOU FOR YOUR TIME.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10885368,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"07/17/2016","vin":"JN8AZ18U19W","components":"AIR BAGS","summary":"MY CAR WAS T-BONE HIT FROM THE PASSENGER SIDE WHILE I WAS DRIVING AT 25 MPH ON A SIDE ROAD WITH NO PASSENGERS (THANK GOD). THE PARTY AT FAULT BROKE A STOP SIGN AND RESULTED IN TOTAL LOSS OF MY CAR. ONLY THE PASSENGER SIDE AIR BAG DEPLOYED AND PROTECTED NO ONE. STRANGELY, THE DRIVER SIDE AIR BAG DID NOT DEPLOY. AS A RESULT I HIT THE PASSENGER WINDOW GLASS WITH THE SIDE OF MY HEAD AND GOT A CONCUSSION.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10883953,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2016","dateComplaintFiled":"07/11/2016","vin":"JN8AZ18U99W","components":"AIR BAGS","summary":"FRONT PASSENGER SEAT AIRBAG SENSOR IS CONSTANTLY GOING OFF AND FLASHING ON DASHBOARD. MECHANIC STATES THAT WHEN THE LIGHT IS ACTIVE THE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. NISSAN HAS REFUSED TO CORRET THIS PROBLEM EVEN THOUGH AIRBAG RECALLS ARE ON THE NEWS DAILY. MY VEHICLE IS UNSAFE AND I AM LIMITED TO THE AMOUNT OF PEOPLE OR OCCASSIONS I CAN USE IT WITHOUT FEAR OF A POTENTIAL ACCIDENT WITHOUT PROPER AIRBAG DEPLOYMENT","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10884073,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2016","dateComplaintFiled":"07/11/2016","vin":"JN8AZ18U49W","components":"SERVICE BRAKES","summary":"BRAKE PEDAL GOES ALL THE WAY DOWN AND VEHICLE DOES NOT STOP. HAS HAPPENED SPORADICALLY SEVERAL TIME. HAVE TO PUMP BRAKES TO GET THEM FUNCTIONING AGAIN. NISSAN DEALER CANNOT FIND UNDERLYING CAUSE; SUGGESTION IS TO REPLACE ABS CONTROL UNIT AND SEE IF THAT FIXES THINGS; NO GUARANTEE THAT WILL FIX PROBLEM. VEHICLE IS ONLY 7 YEARS OLD, 68500 MILES.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10883557,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2016","dateComplaintFiled":"07/08/2016","vin":"JN8AZ18U49W","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED. THE IGNITION SWITCH EMITTED A BEEPING SOUND WHILE STARTING THE ENGINE, AND THE BEEPING SOUND ALSO EMITTED WHILE CLOSING THE DRIVER'S DOOR. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM WAS DEFECTIVE AND EMITTED HOT AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED DIAGNOSTIC TESTING AND STATED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE. THE CONTACT ALSO TOOK THE VEHICLE TO A SPECIALIZED ELECTRICAL MECHANIC WHO CONFIRMED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE; HOWEVER; IT WAS NOT SPECIFIED WHERE THE ELECTRICAL FAILURE INITIATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 73,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10883434,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2016","dateComplaintFiled":"07/07/2016","vin":"JN8AZ18U59W","components":"TIRES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TPMS SENSOR NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09V393000 (TIRES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10874372,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2016","dateComplaintFiled":"06/15/2016","vin":"JN8AZ18W09W","components":"POWER TRAIN","summary":"MY 2009 NISSAN MURANO LE HAS 117K MILES. I HAD EXTENDED WARRANTY WHICH EXPIRED AT 100K MILES & 7 MONTHS AGO. THE TRANSFER CASE IS LEAKING & NISSAN INFORMED ME IT NEEDS TO BE COMPLETELY REPLACED COSTING ME $3350. THE TRANSFER CASE SEALS HAVE BEEN REPLACED TWICE BEFORE ON THIS VEHICLE AT 30K MILES AND 75K MILES. UPON DOING RESEARCH, THE TRANSFER CASE APPEARS TO BE A VERY COMMON PROBLEM WITH NISSANS. I WAS ALSO INFORMED BY A NISSAN ACE CERTIFIED TECH THAT THE FAULTY TRANSFER CASE IS A FACTORY DEFECT, AND THERE WERE REVISIONS MADE ON THE TRANSFER CASE ON MARCH 24, 2014; THEREFORE, THE NEWER, REVISED TRANSFER CASE \"SHOULD NOT\" FAIL AGAIN. WELL, AFTER UNSUCCESSFUL NEGOTIATIONS WITH THE LOCAL NISSAN SERVICE DEPARTMENT, I CONTACTED CONSUMER AFFAIRS TO REQUEST A PARTIAL GOOD-WILL PAYMENT (AT LEAST PAY FOR THE PARTS SINCE IT'S SUCH A COMMON ISSUE AND A DESIGN DEFECT AND I'LL PAY FOR THE LABOR), BUT THEY HAVE REFUSED. THIS LEAVES CONSUMERS WITH DEFECTED PRODUCTS WHICH WILL END UP COSTING CONSUMERS THOUSANDS OF DOLLARS BECAUSE NISSAN REFUSES TO STAND BEHIND THEIR PRODUCTS. WHAT A DISHONEST WAY TO DO BUSINESS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10873726,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":7,"numberOfDeaths":0,"dateOfIncident":"04/06/2016","dateComplaintFiled":"06/12/2016","vin":"JN8AZ18U89W","components":"AIR BAGS","summary":"MY HUSBAND WAS IN DALLAS GETTING HIS PASSPORT AND SOME MAN RAN A STOP SIGN HIT A POLICE OFFICE TWO OTHER CARS AND MY CAR THAT MY HUSBAND WAS DRIVING. THE PASSENGER AIRBAGS DID NOT DEPLOY TO HELP AND MY FATHER IN LAW WHO WAS IN THE PASSENGER FRONT SEAT WAS INJURED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10873697,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2016","dateComplaintFiled":"06/10/2016","vin":"JN8AZ18W09W","components":"SERVICE BRAKES","summary":"WHEN I HIT A POT HOLE OR BUMP IN THE ROAD MY BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AND I MAY OR MAY NOT HAVE SOME BRAKING. TAKES A LITTLE TIME FOR PEDAL TOO BECOME FIRM AGAIN. THIS HAS HAPPENED 4 TIMES OVER THE PAST YEAR.  NO WARNING LIGHT COMES ON AND IT APPEARS THAT THERE IS A PROBLEM IN THE ABS SYSTEM.  FROM ALL COMPLAINTS ON LINE NISSAN DOES NOT KNOW WHAT IS CAUSING BRAKE FAILURE.  I AM REMOVING THE ABS FUSE SO I WILL HAVE DEPENDABLE BRAKES UNTIL NISSAN CAN DETERMINE WHAT NEEDS TO BE DONE BESIDES REPLACING WHOLE ABS SYSTEM. HAVE 88,000 MILES ON CAR.  THIS IS A VERY DANGEROUS SITUATION SINCE BRAKES APPEAR MOST OF TIME TO BE FINE,  CANNOT UNDERSTAND WHY THERE IS NO WARNING LIGHT OR CODE WHEN THIS OCCURS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10870224,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2015","dateComplaintFiled":"05/22/2016","vin":"","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"IT DOES NOT ACCELERATE FROM A STOP VERY WELL.  SOMETIMES I TRY TO PULL INTO TRAFFIC AND CANNOT ACCELERATE FAST ENOUGH AND FEEL TERRIBLY FRIGHTENED THAT I WILL BE HIT FROM BEHIND AS A RESULT.  IT SEEMS TO BE WORSE WHEN GOING UPHILL.  AFTER 5 SECONDS MAYBE IT KICKS IN AND BEGINS ACCELERATING.   THIS IS AN EXTREMELY DANGEROUS PROBLEM.  I FEEL LIKE IT WILL CAUSE AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10870002,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2016","dateComplaintFiled":"05/20/2016","vin":"JN8AZ18U79W","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE VEHICLE WAS STARTED, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE OCS AND TPMS SENSORS NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE WARRANTY EXPIRED AND THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT SUPPORTED THE DEALER'S RECOMMENDATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000.   UPDATED 06/10/16*LJ    *CN","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10865899,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2016","dateComplaintFiled":"05/19/2016","vin":"JN8AZ18U99W","components":"POWER TRAIN","summary":"GETTING RUMBLING NOISE WHEN VEHICLE IS RUNNING ON LOW GEARS. HAPPENING FROM LAST 3 YEARS.    ONLINE FOUND OTHER COMPLAINING THE SAME PROBLEM.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10864775,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2016","dateComplaintFiled":"05/13/2016","vin":"JN8AZ18U99W","components":"SERVICE BRAKES","summary":"CAR BRAKE IS SPONGY AND WOULD HAVE TO PRESSED TO THE FLOOR  BEFORE CAR STOPS. AT THE INITIAL APPLICATION OF THE BRAKES, THE CAR EJECTS FORWARD AND THEN STOPS. THERE IS  VERY LITTLE PRESSURE IN THE BRAKE SYSTEM.HAVE TAKEN THE CAR TO NISSAN DEALERSHIP FOR REPAIR,  FROM THE DEALERSHIP, IT APPEARS TO BE THE ABS SYSTEM. DOING ONLINE RESEARCH , THERE APPEARS TO BE A COMMON TREND OF BRAKE DEFECTS ON THIS MODEL","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10863293,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2013","dateComplaintFiled":"05/05/2016","vin":"","components":"STEERING,AIR BAGS,UNKNOWN OR OTHER","summary":"TAKATA RECALL ....      MY PASSENGER AIRBAG LIGHT HAS BEEN ON FOR ABOUT 3 YRS. NOW AND WHEN IT HAS BEEN HOOKED UP TO A COMPUTER RESULTS ALWAYS COME BACK THE SAME... ERROR IN AIRBAG.  NOW I'VE CONTACTED NISSAN AND THEY ARE TELLING ME THAT EVEN THOUGH I MAY HAVE A TAKATA AIRBAG MY VIN # IS NOT ON THE RECALL LIST SO THEREFORE THEY CANNOT DO ANYTHING ABOUT THE PROBLEM.  I WOULD HAVE TO PAY OUT OF MY OWN POCKET TO HAVE IT FIXED.  NOW THEY DID TELL ME THAT ACCORDING TO THEIR RECORDS AND WITH THE VIN # THAT WAS GIVEN TO THEM IN OCT 2008 MY MURANO ALREADY HAD BEEN SERVICED FOR PASSENGER SIDE AIRBAG LIGHT STAYING ON.  SO BASICALLY WHAT THEY WERE SAYING WAS THAT MY MURANO HAD ALREADY USED THE ONE FREE SERVICE CHECK IN OCT 2008 FOR AIRBAG. FIRST OF ALL, MY VEHICLE IS AN 09, SO NISSAN ALREADY ADMITTED THAT ACCORDING TO THEIR RECORDS AND MY VIN # THAT I WAS ALREADY HAVING AIRBAG ISSUES BEFORE THE VEHICLE WAS RELEASED TO BE SOLD.   I PURCHASED IT AT BEGINNING OF 2012 AND 2013 IS WHEN MY AIRBAG LIGHT CAME ON.  NOW I HAVE HAD IT CLEARED AND SEEMS LIKE IF IT IS COLD CAUSE I DO LIVE IN OHIO,  BUT IF I CLEAR IT TODAY AND IT'S NOT  REALLY COLD IT MAY NOT COME ON, BUT AS SOON AS IT GETS COLD IT COMES RIGHT BACK ON.  NOW THERE HAS BEEN TIMES WHERE IT HAS BEEN CLEARED AND AS SOON AS YOU TURN OFF THE ENGINE AND START IT BACK UP IT COMES RIGHT BACK ON.  I ALSO AM HAVING ISSUES WITH TPMS, NO MATTER WHAT TIRES I BUY I AM CONSTANTLY BATTLING THE LOW TIRE PRESSURE LIGHT.  IT'S BEEN TAKING TO TIRE SHOPS AND BEEN CHECKED FOR SLOW LEAKS AND LEAKS AROUND THE VALVE STEM, NOTHING.  I HAVE ALSO HAD TO REPLACE THE MOTORS IN MT STEERING WHEEL BECAUSE BOTH OF THOSE WENT OUT ON ME.  NOW MY NEW ISSUE IS MY AIR VENTS.  WHEN THE DEFROST IS ON CERTAIN AIR VENTS DO NOT SHUT OFF, AIR STILL COMES THROUGH THEM.  AND IN THE WINTER I FEEL LIKE THERE IS COLD AIR BLOWING UP THROUGH THE FLOOR.   NO ISSUES WITH 04 MURANO","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10863389,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/29/2016","dateComplaintFiled":"05/05/2016","vin":"","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 30 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED HEAD AND ARM INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN HOME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10862637,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2016","dateComplaintFiled":"05/02/2016","vin":"","components":"AIR BAGS","summary":"THE PASSENGER AIR BAG LIGHT AND THE MAIN AIR BAG INDICATOR LIGHTS ARE BOTH ON OUR MURANO.  WE ARE SEEING THE EXACT SAME ISSUES AS IN THE RECALL FOR CERTAIN 2009 NISSAN MURANOS AND OUR MURANO IS BARELY OUTSIDE THE WINDOW OF RECALLED MURANOS.  THE DEALERSHIP SAYS THEY CAN'T HELP US SINCE IT WAS BUILT BARELY OUTSIDE THE DATES OF THE RECALLED MURANOS EVEN THOUGH IT IS THE EXACT SAME ISSUE.  PLUS NISSAN KEEPS HAVING THE SAME ISSUES WITH DIFFERENT YEARS OF MURANOS, SO IT IS PRETTY OBVIOUS THEY HAVE A WIDESPREAD PROBLEM WITH THIS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10854812,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2016","dateComplaintFiled":"04/11/2016","vin":"JN8AZ18U39W","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IT WAS DIAGNOSED THAT THE ORC MODULE FAILED AND THE PASSENGER SEAT NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 89,400.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10852474,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2016","dateComplaintFiled":"03/30/2016","vin":"JN8AZ18W59W","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE THE VEHICLE WAS BEING INSPECTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OSC SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10850354,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2016","dateComplaintFiled":"03/18/2016","vin":"JN8AZ18U99W","components":"SERVICE BRAKES","summary":"BRAKING SYSTEM ON MY 2009 NISSAN MURANO HAD 5 FAILURES.  ITS AN INTERMITTENT ISSUE.  THE FIRST ISSUE HAPPENED WHILE I WAS DRIVING ON A HIGHWAY THAT DEAD END TO ANOTHER HIGHWAY.  I PRESSED THE BRAKES AND THE PEDAL WENT TO THE FLOOR.  I ENDED UP IN THE MIDDLE OF THE OTHER HIGHWAY.  LUCKILY THERE WAS NO TRAFFIC AT THE TIME.  THE BRAKES USUALLY GO BACK TO NORMAL AFTER STOPPING VEHICLE AND TURNING IT BACK ON AGAIN.  ON 3/17/16, THE ISSUE HAPPENED AGAIN AND THIS TIME THE BRAKES DID NOT GO BACK TO NORMAL.  I WAS ABLE TO BRING IT TO THE NISSAN DEALER AND THEY TEST DROVE IT AND THEY NOW UNDERSTAND WHAT WAS HAPPENING TO THE BRAKES.  ON THE FIRST 4 ISSUES, WE BROUGHT IT TO THE LOCAL NISSAN DEALER, BUT THEY COULD NOT REPRODUCE THE ISSUE.  THE BRAKING FAILURES HAPPENED ON CITY STREETS AND HIGHWAYS.  I THINK THIS SHOULD BE A RECALL BY NISSAN.  I'VE READ MANY BLOGS ON THIS ISSUE AND A LOT OF PEOPLE ARE HAVE THIS PROBLEM.  FOR IT TO BECOME A RECALL, DO PEOPLE HAVE TO LOSE THEIR LIVES?","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10845756,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2016","dateComplaintFiled":"03/09/2016","vin":"JN8AZ18UX9W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES AND FELT LIKE A SPONGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE BRAKE MASTER CYLINDER WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED A SECOND TIME AND THE CONTACT WAS INFORMED THAT THE ABS ACCUMULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10837760,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2013","dateComplaintFiled":"02/23/2016","vin":"JN8AZ18U19W","components":"ELECTRICAL SYSTEM","summary":"RADIO (AND) CLIMATE SYSTEM) KNOBS DO NOT WORK PROPERLY.  RADIO SOMETIMES GOES TO FULL VOLUME WITHOUT ANY HUMAN INTERVENTION STARTLING THE DRIVER AND DIVERTING ATTENTION FROM THE ROAD TO TRY TO CONTROL THE RADIO VOLUME.  THIS HAPPENS AT RANDOM TIMES WHILE DRIVING ON ALL KINDS OF ROADS AT VARIOUS TIMES.  DATE LISTED BELOW IS NOT ACCURATE.  THIS IS A CONTINUOUS AND ONGOING PROBLEM.  IT HAPPENS AT RANDOM TIMES AND DATES.  IT STARTED SOMETIME IN 2013 OR 2014.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10837342,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2015","dateComplaintFiled":"02/20/2016","vin":"JN8AZ18W49W","components":"SERVICE BRAKES","summary":"BRAKES GO DOWN TO THE FLOOR AND AFTER A WHILE THEY GO BACK TO NORMAL THIS HAPPENS WHEN DRIVING BUT NOT ALL TO TIME HAD THE MASTER CYLINDER CHANGED AND THE PROBLEM STILL EXIST I WAS TOLD FROM MY LOCAL NISSAN DEALER THAT THEY HAVE NO INFORMATION ON THIS PROBLEM","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10837139,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2015","dateComplaintFiled":"02/19/2016","vin":"JN8AZ18W59W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD AND THE STOPPING DISTANCE INCREASED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER, BUT NO FAILURE WAS FOUND. THE DEALER DECIDED TO REPLACE THE MASTER CYLINDER A SECOND TIME, BUT THE FAILURE RECURRED. THE DEALER THEN REPLACED THE ROTORS, BLED THE BRAKE LINE TROUBLE SHOOT, AND FOUND THAT THE ABS ACCUMULATOR MALFUNCTIONED. THE VEHICLE WAS REPAIRED. THE CONTACT INFORMED THE MANUFACTURER WHO OPENED AN INVESTIGATION AND CASE ON THE CONTACT'S BEHALF. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10824204,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2016","dateComplaintFiled":"02/04/2016","vin":"JN8AZ18U39W","components":"SERVICE BRAKES","summary":"WHEN I WAS COMING OFF OF AN EXPRESSWAY AND CAME TO A STOP, I HAD TO PRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR. IT HAPPENED TO ME TWICE. UPON RESTARTING MY CAR, THE PROBLEM WENT AWAY. THE DEALERSHIP SAID THERE WAS A FAULT IN THE ABS SYSTEM.  THIS WAS IMPEDING NORMAL DRIVING OPERATIONS...THE DEALERSHIP WANTED TO CHARGE ME $2600 TO REPAIR IT, ALTHOUGH THIS IS A FAULTY CONDITION IN THE VEHICLES MANUFACTURING (SOMETHING I SHOULD NOT HAVE TO PAY FOR). I'VE HAD TO DISABLE THE ABS CONTROLLER IN THE MEANTIME.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10823613,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2016","dateComplaintFiled":"02/01/2016","vin":"JN8AZ18U49W","components":"ENGINE","summary":"VEHICLE WITH 70,000 MILES HAS HEAD GASKET LEAK.  CAR HAS ONLY BEEN MAINTAINED BY DEALER FOR SERVICING. AFTER RESEARCHING MANY NISSAN OWNERS HAS HAD SAME PROBLEM WITH VEHICLE.  SHOULD THESE VEHICLES BE RECALLED OR SHOULD CONSUMERS BE GAUGED FOR $40,000 FOR A VEHICLE THAT WILL ONLY LAST 70,000 MILES BEFORE HAVING ENGINE PROBLEMS.  ALSO I CONTINUOUSLY HAVE PROBLEMS WITH THE TIRE PRESSURE MONITORING SYSTEM.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10819888,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2016","dateComplaintFiled":"01/13/2016","vin":"JN8AZ18U39W","components":"ELECTRICAL SYSTEM","summary":"1-10-2016 BETWEEN 7:00 AND 7:30 I WAS ON MY WAY HOME, CAR IN  MOTION ON A BUSY CITY STREET. IT WAS DARK OUTSIDE AND SNOWING, THUS SLICK ROADS. BRAKE AND BATTERY LIGHT CAME ON, CAR BEGAN TO LOSE POWER. BARELY MOVED AND VERY QUICKLY ALL ELECTRRICAL COMPONENTS WENT DEAD. STUCK IN THE MIDDLE LANE AT AN INTERSECTION, I TURNED ON MY HAZARDS IN FEAR OF BEING REAR ENDED. MY HAZARDS FAIRLY QUICKLY GOT DIMMER AND DIMMER. CALLED 911 AND ASKED TO HAVE A PATROL CAR PARK BEHIND ME WITH LIGHTS ON UNTIL MY HUSBAND COULD GET THERE TO TRY TO JUMP ME. CAR WOULD NOT SRART. WINDSHIELD WIPERS WERE ON DOING THERE OWN THING. COULD NOT SHUT THEM OFF. EVENTUALLY THEY TOO DIED. COULD NOT PULL OVER DUE TO HEAVY TRAFFIC AND CAR MOVED TO SLOW WHEN ISSUE BEGAN. PATROL CAR DID COME AND PARKED BEHIND ME WITH LIGHTS ON IN ORDER TO PREVENT AN ACCIDENT. HUSBAND CAME AND WAS ABLE TO JUMP START VEHICLE. ISSUE ALSO HAPPENED WHILE LEAVING A PARKING LOT, CAR IN MOTION. HUSBAND JUMP STARTED CAR. ALSO HAPPENED WHILE TAKING CHILD TO SCHOOL, PUT CAR IN NEUTRAL AND ACCELERATED AND CAR THEN GOT POWER BACK WHILE IN MOTION ON CITY STREET. NISSAN TECH SAID NISSAN CONSIDERS THIS AN INCONVENIENCE. I WAS SCARED OB BEING KILLED. ALSO, MY PASSENGER AIR BAG INDICATOR LIGHT IS ON STATING IT IS OFF. HAS BEEN ON SINCE ISSUE BEGAN. TAKING TO SHOP TO BE REPAIRED TODAY, BELIEVE THE ISSUE IS THE ALTERNATOR BUT NOT 100% SURE. WILL KEEP ALL RECEIPTS AND OTHER RECORDS OBTAINED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10817349,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2015","dateComplaintFiled":"01/01/2016","vin":"JN8AZ18U49W","components":"AIR BAGS","summary":"I HAVE A 2009 NISSAN MURANO THAT IN MY OPINION HAS A VERY DANGEROUS SAFETY FLAW. A SMALL SENSOR IN THE PASSENGER SEAT HAS DECIDED NOT TO FUNCTION PROPERLY FOR NO APPARENT REASON(THE AIR BAG SENSOR LIGHT ON THE DASH JUST BEGAN TO BLINK BACK ON 9/6/15, I RESET IT SEVERAL TIMES BUT IT JUST CONTINUED TURNING BACK ON) THAT SENSOR NOW CAUSES FOR NEITHER AIRBAG (PASSENGER OR DRIVERS SEAT) TO WORK IN CASE OF AN ACCIDENT. I TOOK THE CAR TO THE DEALER ON 10/17/15 AND THEY GAVE ME A QUOTE THAT IS $ 3568 PLUS LABOR FOR REPAIR, I COMPLAINED TO NISSAN CONSUMER AFFAIRS AND ALL THEY COULD DO IS GIVE A 50% DISCOUNT FOR THE REPAIR. I FEEL THAT NISSAN SHOULD REPAIR THIS AS IT IS A GREAT SAFETY FLAW OF THE VEHICLE, MY VEHICLE IS NOT SAFE IN CASE OF AN ACCIDENT AS NEITHER THE DRIVER OR PASSENGER AIRBAG WILL FUNCTION IF I AM IN AN ACCIDENT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10811908,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2015","dateComplaintFiled":"12/23/2015","vin":"JN8AZ18U09W","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 03/15/16*LJ","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10811563,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2015","dateComplaintFiled":"12/21/2015","vin":"JN8Z18WX9W1","components":"AIR BAGS","summary":"PASSENGER SIDE AIR BAG \"OFF\" LIGHT IS ON. AIR BAG WARNING LIGHT IS BLINKING ON AND OFF.      DEALER SAYS THE PASSENGER SEAT CUSHION HAS FAILED. NISSAN WILL NOT HELP AS THE CAR IS OUT OF WARRANTY! THE CAR HAD 30748 MILES ON IT ON 11/11/15 WHEN THE FAILURE OCCURRED, THIS HAPPENS MOVING OR NOT AND WITH PASSENGER OR NOT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10811609,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2015","dateComplaintFiled":"12/21/2015","vin":"JN8AZ18U99W","components":"SERVICE BRAKES","summary":"WHEN DRIVING THE 2009 NISSAN MURANO THE BRAKE PEDAL BEGAN TO LOSE ANY FIRMNESS AND IT WOULD GO ALL THE WAY TO THE FLOOR; THE BRAKES BARELY WORKED ENOUGH FOR ME TO GET HOME. MY HUSBAND TROUBLESHOT THE VEHICLE AND THERE WERE NO LEAKS, AIR IN THE SYSTEM, OR WORN BRAKE PADS. HE RESEARCHED AND FOUND THAT IF THE ABS FUSE IS REMOVED THE BRAKE PEDAL GOES BACK TO NORMAL WHILE DRIVING, BUT THERE WILL BE NO ANTI-LOCK BRAKES ONCE THE FUSE IS REMOVED. WHEN THE FUSE WAS REPLACED THE PEDAL KEPT THE FIRMNESS; THIS IS NOT A MECHANICAL ISSUE, BUT MORE LIKE AN ELECTRONIC PROBLEM WITH THE ABS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10809787,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2015","dateComplaintFiled":"12/12/2015","vin":"JN8AZ18W09W","components":"VEHICLE SPEED CONTROL","summary":"WHILE I WAS DRIVING ON A RURAL ROUTE, AT 9:10PM, THE CAR STARTED ACCELERATING WITHOUT MY FOOT. I PUT MY FOOT ON THE BREAK PEDAL. I STEPPED VERY HARD AND STARTED SLOWING DOWN. WHEN I LOOSEN THE PEDAL, THE CAR STARTED ACCELERATING. ALL THE SUDDEN I HEARD POPPING SOUND AND STARTED SLOWING DOWN. I THINK THAT WAS THE SOUND OF THE GAS PEDAL RELEASED. AT 9:15PM, THE GAS PEDAL WAS STUCK AGAIN. THE ACCELERATION WAS FULL AND REACHED TO THE 80 MILES VERY QUICKLY. I STEPPED THE BREAK PEDAL SLOWLY BUT VERY HARD THEN STARTED SLOWING DOWN. I TRIED TO PULL MY CAR ON THE SIDE OF THE ROAD BUT COULD NOT STOP. SO, I PUT THE GEAR INTO \"N\". I HARD THE GAS WAS STILL GOING. AS I STEPPED ON THE GAS PEDAL ONE MORE TIME, THE PEDAL WAS RELEASED, SO I COULD STOP. AS THE AREA DO NOT HAVE GOOD PHONE CONNECTIONS ANY WAY, I DROVE THE CAR AGAIN, SLOWLY, TO THE DEALER AND LEFT THE CAR THERE. IT WAS EXTREMELY DANGEROUS. IF THE DRIVER WAS MY WIFE, SHE PROBABLY HAD AN ACCIDENT. IF THE ROAD WAS ICY, IF DEER CAME OUT, IF THAT WAS IN CITY AREA OR IN OUR DRIVE WAY, I HAD VERY BAD ACCIDENT.   WE BOUGHT THIS CAR IN THE MIDDLE OF AUGUST. TIRE PRESSURE RAMP IT ALWAYS ON, BUT EVERYTHING ELSE WAS GREAT UNTIL THIS. I WOULD NEVER WANT TO DRIVE THE SAME CAR EVEN AFTER A REPAIR. IT WAS AWFUL AND CAN NOT TRUST ANYMORE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10809156,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2015","dateComplaintFiled":"12/09/2015","vin":"JN8AZ18W89W","components":"ELECTRICAL SYSTEM,AIR BAGS,WHEELS","summary":"TAKATA RECALL, AIRBAG ON PASSAGER SIDE INDCATOR LIGHT ON, TIRE LIGHT AND TIRE SLOW LEAK","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10807866,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2015","dateComplaintFiled":"12/01/2015","vin":"JN8AZ18U79W","components":"SERVICE BRAKES","summary":"BRAKES FAILED....DRIVING AT ABOUT 45 MPH ON HWY 90 IN PASS CHRISTIAN MS. COMING UP TO A RED LIGHT AND APPLIED BRAKES AND THE CAR SLOWED DOWN TO AROUND 30 MPH AND THEN BRAKE PEDAL WENT TO THE FLOOR. TRIED PUMPING THE BRAKE PEDAL BUT NO RESPOSE FROM THE BRAKES. WE RAN INTO A CAR STOPPED AT THE RED LIGHT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10807329,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2015","dateComplaintFiled":"11/29/2015","vin":"JN8AZ18U49W","components":"SERVICE BRAKES","summary":"ON 2 OCCASIONS THE BREAK PEDAL WENT TO THE FLOOR WHILE APPLYING THE BREAKS WHILE DRIVING THE VEHICLE  IN TRAFFIC WHILE ON THE CITY STREET. I WAS ABLE TO PUMP THE BREAKS AND STOP THE VEHICLE BUT THE BREAKING ABILITY WAS GREATLY REDUCED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10806393,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2015","dateComplaintFiled":"11/23/2015","vin":"JN8AZ18W29W","components":"STEERING","summary":"TAMARA RECALL THE STEERING TILT AND TELESCOPIC MOTORS BOTH DIED AT THE SAME TIME AND THE VEHICLE DOES NOT EVEN HAVE 70000 MILES. VEHICLE WAS JUST TURNED ON.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10790348,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2015","dateComplaintFiled":"11/14/2015","vin":"JN8A78U79W0","components":"ELECTRICAL SYSTEM","summary":"I WAS RUNNING 40 MPH WHEN I SAW THE \"BRAKE\" AND \"BATTERY\" INDICATOR LIGHTS APPEAR. AFTER LESS THAN 1/2 MILE AND WHILE TURNING RIGHT TO ENTER THE FREEWAY ENTRANCE, THE CAR JUST STOPPED RUNNING DESPITE PRESSING ON THE GAS PEDAL. I TRIED TURNING ON THE IGNITION AGAIN BUT NOTHING HAPPENED. I TURNED ON THE HAZARD LIGHTS BUT EVEN THEY STOPPED WORKING AFTER A FEW MINUTES. I WAS SITUATED RIGHT WHERE CARS WOULD TURN TO GET TO THE FREEWAY ENTRANCE. IT WAS OBVIOUSLY AN UNSAFE PLACE FOR MY CAR TO GET STALLED SINCE CARS ARE TURNING RIGHT AND ACCELERATING TO GO UP AND TO THE RIGHT TO GET ONTO THE 680 SOUTH FREEWAY (AUTOMALL ENTRANCE). IT WAS ACTUALLY A GOOD THING THAT THERE WAS SOME OTHER CAR THAT BROKE DOWN CLOSE TO MY LOCATION. APPARENTLY SOME OTHER DRIVER HAD CALLED THE FREMONT POLICE AND, LUCKILY, 2 POLICE CARS WERE DEPLOYED SO 1 ENDED UP STAYING BEHIND MY CAR TO KINDA BLOCK THE OTHER CARS FROM HITTING MINE. THE POLICE WAITED UNTIL MY HUSBAND COULD GET TO ME AND JUMPSTART MY CAR. IT TOOK A COUPLE OF TRIES AND AFTER MY CAR STARTED WE TOOK IT TO PREMIER NISSAN AUTOMALL, GOT A NEW BATTERY INSTALLED, & DROVE TO WORK. THE FOLLOWING DAY, WHILE RUNNING AT 60MPH ON THE 680 S FREEWAY, THE \"BRAKE\" & \"BATTERY\" INDICATOR LIGHTS CAME ON AGAIN. I WAS PRAYING TO GET TO MY DESTINATION AS I WAS SO SCARED THAT MY CAR WOULD STOP AGAIN AND IT WAS MORE DANGEROUS THIS TIME AROUND AS I WAS ON THE FREEWAY. GOOD THING I GOT TO WORK BUT, AFTER READING OTHER MURANO 09 OWNERS' REPORTS ON FAILING ALTERNATORS, I KNEW THAT THIS IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO BY THE NHTSA. THE PREMIER NISSAN WOULD NOT EVEN CHECK IF THE NEW BATTERY THAT WE BOUGHT WAS CHARGING PROPERLY. THEY SAID THERE'S A DIFFERENT FEE FOR THAT. I THINK THIS ALTERNATOR ISSUE IS NOT JUST FOR THE EARLIER MURANOS BUT ALSO ON THE NEWER MODELS, INLUDING THE 2009 MODEL.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10785892,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2015","dateComplaintFiled":"10/25/2015","vin":"JN8AZ18W99W","components":"SERVICE BRAKES","summary":"I WAS BRAKING AT A STOP LIGHT WHEN I HIT A POT HOLE AND THE BRAKE PEDAL WENT ALMOST TO THE FLOOR, I WAS ABLE TO PUMP THEM UP ENOUGH TO GET HOME.  I DON'T HAVE ANY LEAKS AT CYLINDERS AND MY PADS ARE NEW AND MY FLUID LEVEL IS OK  I AM AN AIRCRAFT MECHANIC AND UNDERSTAND HOW ABS SYSTEMS WORK  THE NEXT DAY THE BRAKES WERE STILL LOOSING PRESSURE SO I TOOK A RUBBER MALLET AND TAPPED ON THE ABS VALVE WHILE MY FRIEND APPLIED PRESSURE TO THE BRAKE PEDAL,  THE PROBLEM IMMEDIATELY WENT AWAY. IT LOOKS LIKE THE ABS ANTI SKID VALVE IS INTERNALLY BYPASSING FLUID  I CALLED MY NISSAN SERVICE CENTER AND THEY SAID THERE ARE NO RECALLS ON THE ABS ANTI SKID MODULE","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10783262,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2015","dateComplaintFiled":"10/19/2015","vin":"JN8AZ18W99W","components":"SERVICE BRAKES","summary":"THE PRESSURE WHEN APPLYING BRAKES GOES OUT AND REQUIRES YOU TO PRESS BRAKE PEDAL ALL THE WAY TO THE FLOOR, NOT REQUIRING DRIVER ENOUGH TIME TO BRAKE PROPERLY AND CAN CREATE A TRAGEDY IN RUSH HOUR TRAFFIC.  HAPPENS WHILE DRIVING.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10781152,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2014","dateComplaintFiled":"10/09/2015","vin":"JN8AZ18W29W","components":"ELECTRICAL SYSTEM","summary":"ALL FOUR DOOR LOCK ACTUATORS HAVE FAILED TWICE ON MY 2009 NISSAN MURANO. THE FIRST TIME IT HAPPENED NISSAN RECOGNIZED THAT IT WAS A FACTORY ISSUE, BUT NOW THAT IT HAS HAPPENED AGAIN THEY DO NOT WANT TO FIX IT EVEN THOUGH IT IS CLEARLY A SERIOUS SAFETY ISSUE. I HAVE RESEARCHED THIS AND IT IS HAPPENING AT A HIGH FREQUENCY FOR OTHER NISSAN OWNERS. THIS SHOULD BE A RECALL ISSUE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10779453,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2015","dateComplaintFiled":"10/03/2015","vin":"JN8AZ18W59W","components":"ELECTRICAL SYSTEM","summary":"CAR WILL NOT START AND DOES NOT TURN OVER.  TRIED BATTERY, DIFFERENT FOB, NEW FOB BATTERIES, ROLLING VEHICLE, TRIES STARTING IN NEUTRAL, ETC.  NO RESULTS.  FEELS LIKE STEERING WHEEL IS NOT IN LOCKED POSITION","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10764103,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2015","dateComplaintFiled":"09/16/2015","vin":"JN8AZ18U09W","components":"ELECTRICAL SYSTEM","summary":"WHILE DRIVING THE AUTOMOBILE MADE A LOW BUZZING SOUND AND IMMEDIATELY STOPPED MOVING.  ALL POWER WAS LOST.  I WAS NOT ABLE TO STEER THE AUTOMOBILE, THE DASHBOARD LIGHTS AND RADIO STILL ON AND WORKING.  I ENGAGED THE ACCELERATOR ONCE AND THE AUTO ACCELERATED AND ALL POWER WAS LOST AGAIN, THIS TIME COMPLETELY.  I HAD IT TOWED TO MY REGULAR NISSAN DEALERSHIP FOR DIAGNOSIS AND REPAIR.  DIAGNOSIS: BATTERY NEEDS TO BE REPLACED.  THE BATTERY WAS REPLACED AND I DROVE THE CAR HOME AND TO WORK THE NEXT DAY.      WHILE ON MY WAY FROM WORK, THE EXACT PROBLEM OCCURRED AGAIN.  I HAD IT TOWED TO AUTONATION NISSAN AGAIN AND AS I TYPE THIS COMPLAINT THE DEALERSHIP IS TRYING TO ARRIVE AT THE PROPER DIAGNOSIS.    I AM ALL OF A SUDDEN IN FEAR FOR MY LIFE, HAD I BEEN ON THE EXPRESSWAY (I-95, SR-826, FL TURNPIKE, ETC. I COULD HAVE BEEN KILLED WITH THESE TWO SUDDEN STOPS IF I HAD BEEN REAR-ENDED.    I AM THE ONLY DRIVER OF THIS AUTOMOBILE.  IT IS IN OTHERWISE EXCELLENT CONDITION. I HAVE NEVER HAD THIS PROBLEM BEFORE. ONLY CONSTANT ISSUES WITH \"TIRE SENSORS\" EVEN THOUGH I HAVE HAD THEM REPLACED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10762413,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2014","dateComplaintFiled":"09/09/2015","vin":"JN8AZ18U39W","components":"ENGINE","summary":"THE SERVICE ENGINE SOON LIGHT CAME ON AND THE ENGINE STARTED TO STUMBLE AS IF IT WAS FUEL STARVED AND WAS LOSING POWER AND WANTED TO STALL. PUTTING THE CAR IN NEUTRAL AND GOOSING THE GAS AT IDLE AT TRAFFIC LIGHTS KEPT THE VEHICLE GOING UNTIL I COULD GET IT TO THE DEALERSHIP.   THE DEALER REPLACED THE CAM AND CRANK POSITION SENSORS.  ONE YEAR LATER THE SAME TWO PARTS FAILED AND WERE REPLACED.  THEY LASTED LESS THAN ONE DAY AND NOW THE VEHICLE IS AT THE DEALERSHIP FOR MAJOR REPAIRS BECAUSE OF EITHER THE PARTS OR A COMBINATION OF THE PARTS AND INTERNAL ENGINE PARTS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10759507,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/22/2015","dateComplaintFiled":"08/26/2015","vin":"JN8AZ18W79W","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE VEERED OFF THE ROAD INTO A DITCH AND WENT AIRBORNE BEFORE CRASHING INTO A POLE. THE PASSENGER SIDE AND FRONT AIR BAGS DID NOT DEPLOY. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT SUSTAINED NECK AND BACK INJURIES AND THE PASSENGER SUSTAINED HIP AND ARM INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING STORAGE LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10747318,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/14/2015","dateComplaintFiled":"08/09/2015","vin":"JN8AZ18W09W","components":"AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER","summary":"HIT A DEER GOING 35 MPH AND DEPLOYED BOTH FRONT AIRBAGS. I WAS THE PASSENGER WHEN MY AIRBAG WENT OFF IT HIT MY FACE AND FRACTURED MY MAXILLA, BROKE OFF ONE TOOTH AND MADE ANOTHER LOOSE ENOUGH IT HAD TO BE PULLED OUT ALSO. SPLIT UPPER AND LOWER LIP BOTH NEEDING STITCHES. DO TO THE DAMAGE SUSTAINED AND THE AIRBAGS BEING DEPLOYED MY INSURANCE COMPANY FOUND THE CAR UNREPAIRABLE AND A TOTAL LOSS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10744336,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2015","dateComplaintFiled":"07/28/2015","vin":"JN8AZ18W99W","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"THE FRONT PASSENGER DOOR LOCKS INTERMITTENTLY.  WHEN THIS HAPPENS, THE LOCK DOES NOT RESPOND TO THE LOCK BUTTONS (EITHER DRIVER SIDE OR PASSENGER), KEY FOB, OR MANUAL LEVER CREATING A DANGEROUS SITUATION IN THE EVENT OF ACCIDENT.  THIS COULD CREATE A SITUATION OF DEATH BY BURNING.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10735802,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":4,"numberOfDeaths":0,"dateOfIncident":"03/22/2015","dateComplaintFiled":"07/22/2015","vin":"JN8AZ18U99W","components":"AIR BAGS,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACE INJURIES, THE FRONT PASSENGER WHO WAS PREGNANT SUSTAINED STOMACH INJURES, THE FETUS SUSTAINED A FRACTURE ON THE LEG, AND THE REAR PASSENGER SUSTAINED HEAD INJURES. ALL PASSENGERS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS TAKEN TO AN AUTO BODY REPAIR CENTER FOR BODY REPAIRS. IN ADDITION, FIVE MONTHS LATER WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT SWITCHED INTO THE RIGHT LANE AND ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE DOOR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BACK INJURIES, THE FRONT PASSENGER SUSTAINED BACK AND CERVICAL INJURIES AND THE REAR PASSENGER SUSTAINED HEAD INJURIES. A POLICE REPORT WAS FILED. ALL PASSENGERS REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 109,000. ..UPDATED 05/09/17 *BF    UPDATED 12/05/2017*CN","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10734238,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2015","dateComplaintFiled":"07/15/2015","vin":"JN8AZ18U59W","components":"UNKNOWN OR OTHER","summary":"TRAVELING DOWN I-5 AT 60MPH,75 DEGREES OUTSIDE, THE FRONT SUNROOF GLASS LITERALLY EXPLODED OUTWARD.  WE THOUGHT WE HAD BEEN SHOT, A VERY SCARY AND DANGEROUS EXPERIENCE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10733970,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2015","dateComplaintFiled":"07/14/2015","vin":"JN8AZ18W69W","components":"POWER TRAIN","summary":"NISSAN DEALER TOLD ME THAT \"TRANSFER CASE HAS A HEAVY SEEP\" WHICH WILL COST $1270.00 TO FIX.  I SEE ON THE INTERNET THAT THE TRANSFER CASE ON THE NISSAN MURANO IS A HUGE PROBLEM WHICH SHOULD RESULT IN A RECALL.  I WHICH TO ADD MY COMPLAINT TO THOSE ALREADY SUBMITTED.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10732677,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2015","dateComplaintFiled":"07/08/2015","vin":"JN8AZ18U39W","components":"ELECTRICAL SYSTEM,AIR BAGS,SEATS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR IN THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10732695,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2015","dateComplaintFiled":"07/08/2015","vin":"JN8AZ18U89W","components":"SERVICE BRAKES","summary":"MY WIFE EXPERIENCED A COMPLETE LOSS OF BRAKE PRESSURE AND THE VEHICLE WOULD NOT STOP IN TIME AT A TRAFFIC LIGHT. SHE HAD TO SWERVE INTO THE LANE TO THE LEFT TO AVOID A STOPPED CAR. SHE CALLED ME TO MEET HER AND SWITCH CARS. AFTER LOADING HER AND THE KIDS INTO MY CAR I IMMEDIATELY TOOK VEHICLE TO OUR LOCAL NISAN DEALER (BRAKE PRESSURE RETURNED AFTER PUMPING THE BRAKES SEVERAL TIMES). THEY DIAGNOSED THE ABS PUMP AS DEFECTIVE. THERE ARE MULTIPLE COMPLAINTS ONLINE OF THIS SAME PROBLEM. IT IS A MAJOR SAFETY AND RELIABILITY ISSUE. NISSAN SHOULD TAKE RESPONSIBILITY AND ISSUE A RECALL. THIS IS NOT A NORMAL WEAR AND TEAR FOR A WELL MAINTAINED VEHICLE WITH 67000 MILES.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10717514,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2014","dateComplaintFiled":"05/20/2015","vin":"JN8AZ18UX9W","components":"AIR BAGS","summary":"MY 2009 MURANO HAS HAD AN ONGOING PROBLEM WITH THE PASSENGER SIDE AIRBAG. MY PASSENGER AIRBAG SHUTS OFF AND SHUTS DOWN THE WHOLE AIRBAG SYSTEM IN MY CAR. THE DEALERSHIP HAS EXPLAINED TO ME THAT WHEN THE AIRBAG LIGHTS ARE FLASHING THAT I HAVE NO AIRBAG PROTECTION. I HAVE BROUGHT MY VEHICLE BACK TO THE DEALER A COUPLE OF TIMES TO HAVE THEM LOOK AT IT. THEY SAID THAT THEY WERE ABLE TO TURN OFF THE FLASHING AIRBAG LIGHT EACH TIME BUT THEY SAID THAT THEY WOULDN'T BE ABLE TO DO IT ANYMORE. THEY TOLD ME THAT THERE IS A PROBLEM WITH THE PASSENGER SEAT SENSOR AND PASSENGER SIDE AIRBAG. IT DOES NOT RECOGNIZE THAT THERE IS SOMEONE SITTING IN THE SEAT AND DOES NOT ACTIVATE.  THEY SAID THAT I WOULD NEED TO REPLACE BOTH AT A COST OF $5000 AND THAT THERE WAS A PROBLEM WITH THE SENSOR AND THE AIRBAG. I CONTACTED NISSAN AND WAS TOLD THAT ITS NOT UNDER WARRANTY AND THAT THERE IS NOTHING THAT THEY COULD DO FOR ME. I WOULD JUST HAVE TO REPLACE IT.  I HAVE RESEARCHED OTHER PASSENGER SIDE AIRBAG PROBLEMS AND RECALLED AIRBAGS FOUND THAT EACH OF THE SITUATIONS WERE SIMILAR TO MINE. I PURCHASED THIS 2009 MURANO AFTER I WAS INVOLVED IN AN ACCIDENT WITH MY OTHER 2006 NISSAN MURANO. THE AIRBAGS IN THE 2006 MURANO WORKED AND MY FAMILY AND I WERE ABLE TO WALK AWAY WITH ONLY A FEW SCRATCHES BECAUSE THE AIRBAGS WORKED. NOW I HAVE A VEHICLE THAT MAY OR MAY NOT HAVE A WORKING AIRBAG SYSTEM. I WORRY EACH TIME I GET INTO THE VEHICLE. WILL MY AIRBAGS DEPLOY OR NOT? THE SITUATION NEEDS TO BE ADDRESSED. LISTENING AND READING ABOUT OTHER AIRBAG RECALLS MAKES ME BELIEVE THAT MY VEHICLE IS EXPERIENCING THE SAME PROBLEMS. WHAT DOES NISSAN WANT TO HAPPEN? SHOULD I END UP IN A COLLISION AND HAVE NO AIRBAGS ON THE PASSENGER SIDE AND SOMEONE DIES BEFORE THEY LOOK AT THIS AIRBAG SITUATION? THIS VEHICLE WITH THIS ONGOING PROBLEM IS NOT WORTH ITS FAIR MARKET VALUE I'M FACING A SIGNIFICANT LOSS AT NO FAULT OF MINE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10717205,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2015","dateComplaintFiled":"05/18/2015","vin":"JN8AZ18W19W","components":"POWER TRAIN","summary":"THE TRANSFER CASE IS LEAKING FLUID.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10716084,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2015","dateComplaintFiled":"05/12/2015","vin":"JN8AZ1MW2AW","components":"STEERING","summary":"GEAR & LINKAGE ASSY-POWER STEERING NEEDED REPLACED PER DEALER WHEN DOING 45K SERVICE AS LEAKAGE IN STEERING","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10715770,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2014","dateComplaintFiled":"05/11/2015","vin":"JN8AZ18W69W","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT BOTH REAR DOORS AND THE FRONT PASSENGER SIDE DOOR FAILED TO OPEN FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT HAD TO ENTER THE VEHICLE FROM THE FRONT DRIVER SIDE DOOR TO OPEN THE OTHER DOORS. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK ACTUATORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10715784,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2014","dateComplaintFiled":"05/11/2015","vin":"JN8AZ18UX9W","components":"ELECTRICAL SYSTEM","summary":"DEAR SIR OR MADAM,  IN 2009 I BOUGHT NEW NISSAN MURANO SL 2009 FROM MOSSY NISSAN DEALERSHIP IN HOUSTON, TEXAS. TO FINANCE MY PURCHASE, I ALSO BOUGHT EXTENDED CAR WARRANTY FOR 6 YEARS TOTAL (TO COVER ANOTHER 3 YEARS BEYOND 3 YEARS OF FACTORY WARRANTY). THIS EXTENDED WARRANTY (NISSAN SECURITY+ PLUS GOLD PREFERRED PACKAGE WITH >2,000 PARTS BEING PROTECTED) WAS ADVERTISED AS A BEST AVAILABLE OPTION ON THE MARKET. ALL THESE YEARS SINCE MY PURCHASE I TOOK VERY GOOD CARE OF MY CAR, RECORDS ARE AVAILABLE AT MOSSY NISSAN.  ON 06NOV2014 MOSSY NISSAN SERVICE CENTER DIAGNOSED INTERNAL DEVICE FAILURE RESPONSIBLE FOR AIRBAGS DEPLOY AND INFORMED ME THAT, TO THEIR SURPRISE, THIS MODULE IS NOT COVERED BY MY CURRENT WARRANTY.  THIS PART IS LISTED AS A CUSHION & ADJUSTER MODULE, PART # 873A2-1AV2A. READING FROM THE NISSAN TOOL SCANNER: ********DTC B1018 OCS SENSOR UNIT FAILURE********  ESTIMATED COSTS FOR REPLACEMENT WERE APPROXIMATED AT 3,500$ OUT OF POCKET. I HAVE CONTACTED NORTH AMERICA NISSAN (1-800-NISSAN1) AND CASE # [XXX] WAS FILED FOR INVESTIGATIONS. NORTH AMERICA NISSAN HAS CONTACTED ME BACK ON 17NOV2014 AND INFORMED ME THAT THEY CANNOT OFFER ANY HELP OR ASSISTANCE REGARDING REPLACEMENT. NA NISSAN ALSO REFUSED TO FINANCE AMOUNT OF 3,500$ OVER 6-12 MONTHS WHICH I AGREED TO PAY IN MONTHLY PAYMENTS.  NISSAN SECURITY+ PLUS GOLD PREFERRED PACKAGE HAS >2,000 PARTS BEING PROTECTED INCLUDING THOSE FOR FUN AND ENTERTAINMENT (LIKE RADIO, CD PLAYER, EVEN ANTENNA ETC.) BUT NOT FOR THE MODULE RESPONSIBLE FOR LIFE-SAVING AIRBAGS DEPLOYMENT. I HAVE FOUND THIS UNACCEPTABLE. THE FALSE ADVERTISEMENT OF THE PACKAGE IS DECEPTIVE STATING ?ULTIMATE IN PEACE OF MIND PROTECTION??NOT FOR ESSENTIAL SAFETY PARTS THOUGH?  CAN YOU HELP? CAN YOU ADVISE ON NEXT REASONABLE STEPS?  THANK YOU IN ADVANCE,  [XXX]  [XXX]@YAHOO.COM  CELL: [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'  *JB","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10712147,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2014","dateComplaintFiled":"04/22/2015","vin":"","components":"STEERING","summary":"THE TELESCOPING FUNCTION ON MY STEERING COLUMN HAS STOPPED WORKING ON MY MURANO. I UNDERSTAND THERE IS A SERVICE BULLETIN OUT ON THIS SAME ISSUE (NTB-09-073), BUT DEALERSHIP REFUSES TO FIX IT. THE STEERING COLUMN IS NOW STUCK AT A HEIGHT WHERE IT BLOCKS MY VIEW OF THE SPEEDOMETER; I HAVE TO DUCK DOWN EVERY TIME I WANT TO CHECK HOW FAST I AM TRAVELING.  OBVIOUSLY A SAFETY ISSUE, AND I UNDERSTAND THAT THIS IS A CHRONIC PROBLEM FOR MURANO'S AND WOULD HOPE THAT NISSAN WOULD STEP UP TO THE PLATE AND PROVIDE A FIX TO MAKE THEIR CARS SAFER.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10706424,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2015","dateComplaintFiled":"04/18/2015","vin":"JN8AZ18W09W","components":"AIR BAGS","summary":"THE AIR BAG WARNING LIGHT CAME ON AND HAS BEEN BLINKING SINCE. I HAVE RESEARCHED THE ISSUE AND FIND THAT THIS IS COMMON WITH THE 2009 NISSAN MURANO. NISSAN REFUSES TO FIX THE ISSUE UNDER RECALL. THIS IS NOT COVERED WITH THE WARRANTY ON THE VEHICLE. MOST ARE CAUSED BY A SENSOR UNDER THE PASSENGER SEAT AND THE ENTIRE SEAT MUST BE REPLACED. THE COST IS BETWEEN 2500 AND 3000 DOLLARS. THIS WARNING LIGHT BLINKING INDICATES THE SYSTEM WILL NOT WORK CORRECTLY SHOULD I GET INTO AN ACCIDENT. PLEASE HELP MURANO OWNERS GET THIS FIXED WITH OUT HAVING TO PAY SUCH OUTRAGEOUS PRICES.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10706425,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2015","dateComplaintFiled":"04/18/2015","vin":"","components":"TIRES,WHEELS","summary":"LOW TIRE PRESSURE LIGHT WILL NOT GO OFF EVEN AFTER HAVING AIR PRESSURE CHECKED AND AIR ADDED.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10706235,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2015","dateComplaintFiled":"04/17/2015","vin":"JN8AZ18W39W","components":"TIRES,WHEELS","summary":"MY CAR INCURRED A FLAT TIRE.  CAR TOWED TO DEALER WHO SAID THE FLAT WAS CAUSED BY A SCREW WHICH IS WORN AWAY AND CAUSED THE TIRE SENSOR TO DISPLAY AND THE FLAT OCCURRED.   SERVING DEALER SAID I NEED TO REPLACE ALL SENSORS AND SCREWS.  I CHECKED ONLINE AND FOUND A RECALL FOR THIS VERY ISSUE.  I FOUND  THROUGH THE DEALER THAT THE RECALL WAS PERFORMED ON ONLY ONE SENSOR/TIRE...NOT ALL OF THEM.  NOW I HAVE A BILL FOR OVER $550 TO REPLACE ALL THE SENSORS AND SCREWS EVEN THOUGH THE RECALL WAS NEVER FULLY PERFORMED.  CONTACTED NISSAN HEADQUARTERS AND THEY SAID THE RECALL WAS CLOSED OUT.  I EXPLAINED THE RECALL WAS NEVER FULLY COMPLETED.  THEY STILL DO NOT ACKNOWLEDGE THIS IS SAFETY ISSUE.  PLEASE SEE ATTACHED ARTICLE:    HTTP://WWW.AUTOBLOG.COM/2009/10/09/NISSAN-MAY-BUST-A-NUT-UNDER-PRESSURE-RECALLS-143-000-OVER-TIRE/.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10706385,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2015","dateComplaintFiled":"04/17/2015","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"MY 2009 NISSAN MURANO LOCKS ON REAR DOORS FOR BOTH PASSENGER AND DRIVER SIDE STARTED FAILING INTERMITTENTLY AND I COULD ONLY OPEN THEM BY REACHING IN FROM FRONT AND MANUALLY FLIPPING LOCK.  NOW THEY ARE NOT WORKING AT ALL.  I BROUGHT THEM TO MY SERVICE MECHANIC AND HE QUOTED APPROX. $500 FOR EACH! I DON'T HAVE THAT KIND OF MONEY TO PUT INTO THIS CAR.  RECENTLY I HAD MY ELDERLY PARENTS VISITING AND REALIZED HOW DANGEROUS IT WAS THAT MY MOTHER COULD NOT GET OUT OF THE CAR ON HER OWN AS THE REAR PASSENGER DOOR WON'T OPEN FROM THE INSIDE.  BUT WHEN I \"ALARM/LOCK\"  THE CAR, THE DOORS WILL STILL OPEN AND THE ALARM WILL SOUND. BUT THERE IS NO SAFETY OF HAVING LOCKED DOORS   THE DRIVER SIDE DOOR STILL WORKS BUT THERE IS A MISERABLE RATTLE INSIDE.  THIS IS THE MOST ANNOYING, UNSAFE AND POOR QUALITY PROBLEM I HAVEEVER HAD WITH A CAR.  AND IT IS EVEN MORE FRUSTRATING THIS IS A COMMON PROBLEM THAT HAS BEEN HAPPENING FOR SO MANY YEARS. I WAS PLANNING ON BUYING ANOTHER MURANO, BUT NOW RECONSIDERING AND MAY GO BACK TO HONDA OR TOYOTA.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10706114,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2015","dateComplaintFiled":"04/16/2015","vin":"JN8AZ18W49W","components":"POWER TRAIN","summary":"MY VEHICLE WAS EXHIBITING A BURNT RUBBER SMELL FROM THE ENGINE COMPARTMENT.  I OPENED THE HOOD AND SAW LIKE SMOKE COMING FROM THE REAR PASSENGER SIDE OF THE ENGINE COMPARTMENT.  I TOOK MY VEHICLE TO THE DEALER FOR SERVICE AND NOTED THIS INCIDENT ON THE WORK ORDER.  THE SERVICE TECHNICIAN LATER INFORMED ME THAT THE TRANSFER CASE WAS LEAKING FLUID AND WAS BLOWING ONTO THE EXHAUST PIPE AND UNDER CARRIAGE.  THEY SAID THAT IS WHAT CAUSED THE BURNT RUBBER SMELL, NOT A DRIVE BELT.  THE WARRANTY FOR THIS COMPONENT EXPIRED AT 60,000 MILES.  I WAS CHARGED APPROX. $1700 FOR THIS REPAIR BEFORE DISCOUNTS.  I ASKED THE SERVICE TECHNICIAN IF THIS IS A COMMON REPAIR, HE SAID, \"YES, WE DO A LOT OF THESE.\"  I TOLD HIM THAT I WAS NOT SATISFIED WITH THIS REPAIR TO THE POINT THAT IT APPEARS TO BE A RELIABILITY ISSUE.  USING THE FMEA APPROACH - SEVERITY IS HIGH TO THE FACT THAT  WITHOUT GEAR FLUID THE TRANSFER CASE WILL CEASE AND CAUSE CATASTROPHIC FAILURE.  THIS TYPE OF FAILURE IS NOT DETECTABLE FROM THE PERSPECTIVE OF NORMAL USER MAINTENANCE.  THE FLUID CAN ONLY BE CHECKED BY A MECHANIC FROM THE UNDERSIDE OF THE VEHICLE AND NOT FROM THE TOP OF THE ENGINE COMPARTMENT (I.E. DIPSTICK).  OCCURRENCE OR FREQUENCY APPEARS TO BE COMMON PER THE SERVICE TECHNICIAN'S COMMENTS.      I AM REQUESTING THAT THE NHTSA INVESTIGATE THIS ISSUE.  I SUSPECT OTHER CUSTOMERS HAVE BEEN IMPACTED BY THIS KNOW DEFECT (BAD SEAL).","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10705429,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2015","dateComplaintFiled":"04/13/2015","vin":"JN8AZ18WX9W","components":"POWER TRAIN","summary":"I WAS TOLD BY THE DEALERSHIP THAT MY 2009 NISSAN MURANO HAS A BAD LEAK IN THE TRANSFER CASE, AND THAT IT WILL TAKE 15 HOURS OF LABOR TO FIX A $130 GASKET.  AFTER READING THE COMPLAINT FORUMS FOR NISSAN MURANO, I HAVE LEARNED THIS IS A VERY COMMON PROBLEM WITH MURANOS.  I HAVE CONTACTED NISSAN TO COVER THE REPAIR WORK AS THIS IS A KNOWN AND COMMON ISSUE WITH THEIR MURANOS, AND MY VEHICLE IS NOW OFF WARRANTY.  THEY REFUSED TO ASSIST, STATING THAT THEY ARE UNAWARE OF ANY SUCH ISSUES WITH THE MURANO.  THEY ARE IN COMPLETE DENIAL.  WHY ISN'T THIS A RECALL IF IT IS SUCH A WIDE-SPREAD PROBLEM?  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10705135,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/11/2015","dateComplaintFiled":"04/11/2015","vin":"JN8Z18U69W0","components":"VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"I WAS DRIVING ON M52 AND WAS GOING TO ATTEMPT TO PASS A SLOW MOVING VEHICLE. I STABBED THE ACCELERATOR PEDAL TO PASS AND IT STUCK IN THIS POSITION. I CANCELLED MY ATTEMPT TO PASS DUE TO TRAFFIC AND HAD TO BRAKE THE VEHICLE. I WAS ABLE TO KEEP CONTROL BUT I HAD TO PUMP THE ACCELERATOR SEVERAL TIMES TO GET IT TO RELEASE.    THIS IS ACTUALLY THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE. THE FIRST I WAS STUCK IN MY YARD IN THE SNOW. I WAS TRYING TO GET UNSTUCK AND ONE OF THE TIMES WHEN I WAS TRYING TO GET THE VEHICLE TO MOVE THE ACCELERATOR STUCK AND I HAD TO REPEATEDLY STAB THE ACCELERATOR TO GET IT FREE. THIS WAS AROUND MID JANUARY OF 2015.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10703690,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2015","dateComplaintFiled":"04/04/2015","vin":"","components":"ELECTRICAL SYSTEM","summary":"THE DRIVER SIDE DOOR WILL NOT LOCK MANUALLY OR WITH THE REMOTE. THE PASSENGER SIDE DOOR ON THE DRIVER SIDE DOES NOT LOCK 75% OF THE TIMES.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10703274,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2015","dateComplaintFiled":"04/02/2015","vin":"JN8AZ18W89W","components":"STEERING","summary":"AS I WAS DRIVING THE STEERING WHEEL WAS SQEEZING MY STOMACH AND GOING UP AND DOWN WITH NO CONTROL, LUCKILY I WAS DRIVING 35 MPH AND WAS ABLE TO PULL OVER TO AVOID A ACCIDENT.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10702458,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2015","dateComplaintFiled":"03/29/2015","vin":"JN8AZ18W29W","components":"POWER TRAIN","summary":"THE CAR WAS STALLED AT 70 MILES/HOUR . THE ENGINE WAS RUNNING BUT IT WAS NOT ENGAGING ANY GEARS NEITHER DRIVE/LIFT NOR REVERSE. NO CHECK ENGINE LIGHT INDICATION WAS LIT UP. I WAS LUCKY TO PULL OVER SAFELY ON THE RIGHT SHOULDER FROM MIDDLE LAND ON INTERSTATE.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10701361,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2015","dateComplaintFiled":"03/24/2015","vin":"JN8AZ18W69W","components":"POWER TRAIN,EQUIPMENT","summary":"FAILURE WITH 2009 NISSAN MURANO TRANSFER CASE AFTER 60,000 MILES SEEMS TO BE A BIG PROBLEM AND NISSAN IS NOT TAKING RESPONSIBILITY , CAUSING THE CUSTOMER THOUSANDS OF DOLLARS FOR REPAIRS, SEEMS THAT THEIR IS A DEFECT , WHERE YOU HEAR A HUMMING NOISE COMING FROM YOUR FRONT PASSENGER SIDE TIRE AND NO CHECK ENGINE LIGHT TO ALERT YOU SOME THING IS WRONG UNTIL YOU SHOWS UP AT A DEALER SHIP TO CHECK OUT THE NOISE AND GET BANG FOR $3000, THIS A CON GAME NISSAN IS USING TO RIPOFF HARD AMERICAN WORKING PEOPLE, THIS CON GAME NEED TO BE INVESTIGATED, SINCE THEIR ARE SO MANY COMPLAINTS FROM MURANO OWNERS ABOUT THIS EXISTING PROBLEM .  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."},{"type":"Equipment","productYear":"9999","productMake":"NISSAN","productModel":"999R5-AR000","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10701454,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2015","dateComplaintFiled":"03/24/2015","vin":"JN8AZ18W19W","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"NISSAN REFUSES TO RECOGNIZE A KNOWN PROBLEM IN THE NISSAN ROGUE IN IT'S BIG BROTHER THE NISSAN MURANO.  THE DOOR ACTUATOR SOLENOID GOES OUT AND LOCKS PEOPLE INTO OR OUT OF THEIR CAR, WHERE THE REMOTE, KEY, DOOR HANDLE OR CROWBAR CANNOT OPEN THE DOOR CAUSING A POTENTIALLY FATAL SAFETY ISSUE.  IF A PASSENGER IS UNABLE TO LEAVE THE VEHICLE IN AN EMERGENCY IT COULD RESULT IN FATALITIES.  I BROUGHT IT TO THE DEALERSHIP WHO OFFERED TO BREAK MY DOOR PANEL TO ASSESS THE ISSUE, A $300+ EXPENSE TO ME, NOT TO MENTION THE LABOR BREAKING MY DOOR PANEL.  ONCE THEY WERE ABLE TO GET INTO MY DOOR, THEY DETERMINED IT WAS THE ACTUATOR SOLENOID, WHICH IS A KNOW ROGUE SERVICE ORDER PROBLEM, AND TOLD ME THAT WOULD BE AN ADDITIONAL $575 TO REPLACE.  I HAD STARTED A CASE WITH NISSAN USA CORPORATION REGARDING THIS, THEIR RESPONSE, \"WE'LL SEE WHAT WE CAN DO TO HELP.\"  THEY DID NOTHING. DISAPPOINTING.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10694855,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2015","dateComplaintFiled":"03/17/2015","vin":"JN8AZ18W19W","components":"ELECTRICAL SYSTEM","summary":"PASSENGER DOOR LOCKED SHUT.  CANNOT OPEN FROM THE OUTSIDE OR THE INSIDE.  PREGNANT PASSENGER HAD TO CLIMB OVER CENTER COUNSEL TO GET OUT OF THE VEHICLE.  ONCE I GOOGLED THE ISSUE, THE 2008-2009 NISSAN ROGUE & MURANOS HAVE THIS ISSUE, A SERVICE ORDER WAS CREATED FOR THE ROGUE, BUT NOT THE MURANO.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10683749,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2015","dateComplaintFiled":"02/17/2015","vin":"JN8AZ18U39W","components":"VISIBILITY","summary":"MY SUNROOF OVER DRIVER AND PASSENGER SEATS LITERALLY EXPLODED WHILE DRIVING ON INTERSTATE- SUNNY 38 DEGREE DAY, NOT UNDER A BRIDGE OR NEAR OTHER CARS .  THE NOISE WAS DEAFENING, AND GLASS CAME CRASHING ON MY (THE DRIVER) HEAD AND ON THE CHILDREN IN THE BACK SEAT.  THE ROOF EXPLODED UPWARD LIKE A VOLCANO.  NOTHING HIT THE ROOF, AS WE WERE SHAKEN BUT ABLE TO PULL OVER AND CHECK THE CAR FOR ANY EVIDENCE OF SOMETHING CRASHING INTO SUNROOF.  BUT THE ROOF EXPLODED UPWARD AND OUTWARD AS IT BECAME OBVIOUS THAT A LARGE CHUNK OF GLASS FROM ROOF WAS MISSING.  THE SUNROOF WAS CLOSED, BUT THE SUN SHADE WAS OPEN.    REPORTED PROBLEM TO NISSAN, BUT THEY HAVE YET TO GET BACK TO ME.  THIS IS A MAJOR PROBLEM AND  A HUGE SAFETY CONCERN.  THIS PROBLEM SEEMS TO STEM FROM A PRESSURE PROBLEM WITHIN THE MURANO.  THIS IS EXTREMELY DANGEROUS!! SUNROOF IS BEING REPLACED, BUT I'M NOW TERRIFIED TO DRIVE MY CAR, SEEING AS HOW THIS CAN HAPPEN AGAIN, AND WE MAY NOT BE AS FORTUNATE TO PULL OVER SAFELY AND MAKE IT TO SIDE OF ROAD! NISSAN MUST DEAL WITH THIS PROBLEM! THIS CAN POTENTIALLY BE A FATAL FLAW ON THE MURANO.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10683588,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2014","dateComplaintFiled":"02/16/2015","vin":"JN8AZ18U99W","components":"AIR BAGS,STRUCTURE","summary":"DEC 2014 TOOK 2009 NISSAN MURANO TO DEALERSHIP. CRACKS STARTED OPENING UP ON FRONT PANEL OF DASH AND ON SIDE WHERE PASSENGER AIRBAG IS. DEALERSHIP TOLD ME I WOULD HAVE TO CONTACT NISSAN N.A. DUE TO VEHICLE PAST IT'S WARRANTY. CALLED NISSAN N.A., THEY SAID THEY WOULD CONTACT DEALERSHIP AND CALL ME BACK. DEC 29TH NISSAN CALLED BACK, RESPONSE \" SORRY CAN'T  DO ANYTHING VEHICLE  OUT OF WARRANTY\" AND THE ASST. SERVICE MGR. GAVE HER THE IMPRESSION  NORMAL WEAR OR SUN DAMAGE CAUSED  THE CRACKS. THIS WAS NOT A WARRANTY ISSUE NOR DID THE SERVICE MGR. GAVE ME THE IMPRESSION HE THOUGHT IT WAS SUN DAMAGE.  I ASKED HER FOR A EMAIL  ADDRESS SO I COULD SEND SOME PHOTO'S. SHE TOLD ME THERE WAS NOT AN EMAIL AVAILABLE FOR CONSUMERS,\" THE DEALERSHIP WAS THEIR EYES \" NO PICTURES WERE EVEN TAKEN BY THE DEALERSHIP. NISSAN DID NOT WANT TO HELP OR ACKNOWLEDGE THE PROBLEM.  ON FEB 10TH  WFLA CONSUMER INVESTIGATOR DID A SEGMENT ON TOYOTA REPLACING CRACKING AND STICKY DASHBOARDS ON VARIOUS MODELS. WHEN THEY SHOWED THE VIDEO IT SHOWED A CUT IN THE DASHBOARD OVER THE STEERING WHEEL EXACTLY LIKE MINE. ALMOST A PHOTO COPY. YOU COULD TELL THE DASH IS MADE OUT OF THE SAME MATERIAL AS MINE. THE SEGMENT WENT ON TO SAY NISSAN AND FORD HAVE HAD THE SAME COMPLAINTS. NISSAN  IS AWARE OF THIS!   THESE CRACKS IN MY DASH ARE GETTING WORSE. ALONG WITH THE CRACKS THERE IS A PROTRUDING SQUARE WHERE THE PASSENGER AIRBAG IS. WHAT'S NEXT IS MY AIR BAG GOING TO DEPLOY OR MY DASH GOING TO START GETTING STICKY. ***REFER TO NHTSA COMPLAINT # 10650129 DATED 10-26-2014. **  NISSAN SHOULD BE HELD ACCOUNTABLE FOR FIXING THESE DASHBOARDS.   THERE IS NO REASON A CONSUMER WAS DENIED AN EMAIL ADDRESS TO SEND PHOTOS SO THEY COULD SEE FOR THEMSELVES. NISSAN  NEEDS TO SEE THESE PICTURES IF ANY THING TO SHOW WHO EVER MANUFACTURED THESE DASHBOARDS THE DEFECT.  IF ANYONE ELSE IS HAVING THE SAME DASHBOARD  ISSUES, PLEASE POST!!  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10679556,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2015","dateComplaintFiled":"01/28/2015","vin":"JN8AZ18W79W","components":"ELECTRICAL SYSTEM,SEATS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING AT UNKNOWN SPEEDS, THE REAR SEAT WARMERS WERE ACTIVATED. AS A RESULT, A HOLE WAS BURNED THROUGH THE SEATS AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT A THREE YEAR OLD CHILD WAS SEATED IN A SAFETY SEAT AT THE TIME OF THE FAILURE, BUT THERE WERE NO INJURIES REPORTED. A POLICE AND A FIRE REPORT WERE NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10670015,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2015","dateComplaintFiled":"01/05/2015","vin":"JN8AZ18U29W","components":"VISIBILITY,VISIBILITY/WIPER","summary":"AS I WAS DRIVING INTO THE PARKING DECK IN CHARLOTTE AND THE SUNROOF ON MY 2009 MURANO EXPLODED. I AM SURE IT WAS NOT HIT BY ANY ROCK OR OTHER OBJECT BECAUSE I WAS PARKING. LUCKILY, MY FIVE YEAR OLD DAUGHTER AND WIFE WERE NOT WITH ME BECAUSE THIS SCARED ME.  THE GLASS CRACKED ALL THE WAY AROUND AND I WAS NOT SHOWERED WITH GLASS AS THE SUNSCREEN WAS CLOSED.  IF I WERE ON THE HIGHWAY, I WOULD HAVE WRECKED NOT KNOWING WHAT THIS WAS OR COMING FROM.   THIS IS A SAFETY ISSUE.  I WAS ABLE TO GET OUT IN THE PARKING DECK AND TAKE PICTURES.  AS I DROVE BACK TO COLUMBIA, SC, MOST OF THE LOOSE GLASS BLEW OFF LEAVING A LARGE HOLE ON THE TOP AND OTHER DRIVERS WERE STARTLED WITH WHAT WAS HAPPENING.  THIS HAS TO BE ADDRESSED BECAUSE I HAVE KEPT MY CAR UP TO DATE WITH THE NECESSARY SERVICES.  THIS IS DEFINITELY A HAZARD THAT COULD PLACE LIVES IN JEOPARDY. APPARENTLY, THIS IS AN ONGOING SITUATION.  I HAVE CONTACTED A LAWYER FOR ASSISTANCE IF NISSAN NORTH AMERICA DOES NOT ADDRESS THIS CONCERN.    *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10669094,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2013","dateComplaintFiled":"12/30/2014","vin":"JN8AZ18W19W","components":"ELECTRICAL SYSTEM,AIR BAGS,WHEELS","summary":"THE VEHICLE HAS SHOWN PROBLEMS THAT WERE PREVIOUSLY RECALLED INCLUDING TIRE MONITORING SYSTEM, PASSENGER AIR BAG WARNING LIGHT REMAINS LIT, AND REAR HATCH FAILS TO FUNCTION. MORE RECENTLY THE VEHICLE FAILS TO START AND HAS STRONG SMELL OF GAS. THE FUEL PUMP WAS REPLACE BY A CERTIFIED MECHANIC BUT THE PROBLEM PERSISTS, FAILURE TO START OR RUN. IN ADDITION, THE BATTERY HAS DRAINED EVEN AFTER BEING CHECKED AND RECHARGED, CLEARLY AN ELECTRICAL PROBLEM. THE VIN NUMBER  SEARCH SHOWS NO RECALL NOTICES.   UPDATED 2/10/2016*JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10662502,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2012","dateComplaintFiled":"12/06/2014","vin":"","components":"STEERING","summary":"THE TILT AND TELESCOPING STEERING WHEEL ADJUSTMENT STOPPED WORKING.  MOTORS RUNS, BUT THERE IS JUST A GRINDING SOUND.  WHEEL SET ITSELF TO THE LOWEST POSITION PINNING MY LEGS TO THE SEAT.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10662503,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2014","dateComplaintFiled":"12/06/2014","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"MUFFLER ROTTED OUT AND HAD TO BE REPLACED.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10662380,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2014","dateComplaintFiled":"12/05/2014","vin":"JN8AZ18W59W","components":"POWER TRAIN","summary":"DRIVING ON FREEWAY, CAR HAD DIFFICULTY MAINTAINING SPEED ON INCLINE.  AFTER I EXITED THE FREEWAY AND CAME TO A STOP, I WAS UNABLE TO GET THE CAR ABOVE 20 MPH.  I WAS ABLE TO DRIVE TO AAMCO.  COST OF TRANSMISSION REPLACEMENT WAS $3500.    LATER I LEARNED FROM A KIND NISSAN SERVICE MANAGER THAT MY TRANSMISSION HAD AN EXTENDED WARRANTY AND THAT I SHOULD HAVE BEEN ABLE TO HAVE IT REPLACED FOR FREE.  I AM ANGRY BECAUSE NISSAN NEVER TOLD ME THAT THE VEHICLE HAD AN EXTENDED WARRANTY ON THE TRANSMISSION DESPITE:    1. I HAD IT SERVICED AT THE NISSAN DEALER THE DAY BEFORE THE TRANSMISSION FAILED.  2. THE DEALER DID A 20 POINT INSPECTION BUT OMITTED CHECKING THE BOX FOR A TRANSMISSION INSPECTION.  3. I SPOKE TO THE NISSAN PARTS DEPARTMENT AND GAVE THEM MY VIN NUMBER TO FIND OUT THE COST OF THE TRANSMISSION.  4. THE NISSAN CUSTOMER SERVICE REPRESENTATIVE TOLD ME THAT NISSAN WILL NOT NOTIFY VEHICLE OWNERS OF THE TRANSMISSION UNLESS THE VEHICLE IS BROUGHT TO NISSAN FOR SERVICE - NO MAIL, NO EMAIL, NO VERBAL EVEN IF THE CUSTOMER CALLS TO COMPLAIN ABOUT THE TRANSMISSION.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10661851,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2014","dateComplaintFiled":"12/03/2014","vin":"JN8AZ18U49W","components":"WHEELS","summary":"THE VEHICLES TIRE PRESSURE WARNING LIGHT REMAINS ILLUMINATED.  I NOTICED THERE WAS A RECALL IN MANY STATES EXCLUDING CALIFORNIA.  I LIVE IN CALIFORNIA, COULD MY VEHICLE OR VEHICLES IN MY STATE BE INCLUDED.  IRONICALLY MY VEHICLE IS EXPERIENCING THE SAME SYMPTOMS LISTED IN THE RECALL.   *JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10661179,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2014","dateComplaintFiled":"11/28/2014","vin":"JN8AZ18U19W","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 65 MPH, THE SUNROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10659925,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2014","dateComplaintFiled":"11/21/2014","vin":"JN8AZ18U29W","components":"AIR BAGS,ENGINE","summary":"I HAVE LESS THAN 61,000 MILES ON MY 09 MURANO. I NEED TO KNOW WHY WHEN I LIST MY VIN, THERE ARE NO RECALLS, YET IF I SEARCH MAKE,MODEL,AND YR.,WITHOUT VIN, THREE ARE LISTED.  THREE WHICH I HAVE HAD ALL HAPPEN  AIR BAGS, AIR BAGS AND ELECTRICAL SYSTEM, AND  TPMS (TIRE PRESSURE MONITORING SYSTEM), SAYS TPMS WAS IN CERTAIN STATES. HOW CAN YOU SPECIFY THIS RECALL TO THOSE STATES? PEOPLE MOVE, TRAVEL TO THOSE STATES, AND YES, WE USE ROAD SALT HERE. MY TPMS CAME ON THIS PAST JULY AND WILL NOT GO OFF. BUT, SEEMS YOUR RECALL MAY NOT APPLY IN THE SOUTH.   I ALSO, IN JULY 2014, HAD ALL 4 MOTOR MOUNTS REPLACED. NISSAN SAID  ALL 4 WOULD NEED REPLACING SOON AFTER HEARING A KNOCKING WHEN EVER I STARTED OFF (LIKE AT RED LIGHT OR STOP SIGN). MOTOR COULD FALL OUT. NISSAN WAS GOING TO CHARGE ME $800.00 FOR ONE (ALL I COULD AFFORD AT ONE TIME). A FRIEND TOOK IT TO A WELL KNOWN REPUTABLE AUTO STORE AND THEY REPLACED ALL 4 FOR $900.00. NOW NISSAN WOULD NOT BE OVER CHARGING THAT MUCH, WOULD THEY? YEA, RIGHT.   AFFECTED PARTS? SEEMS THERE ARE A LOT OF THE 153 COMPLAINTS FILED REFER TO MOTOR MOUNTS. HAVE ANY MOTORS FALLEN OUT TO CAUSE ACCIDENT?  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10658685,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2014","dateComplaintFiled":"11/17/2014","vin":"JN8AZ18U09W","components":"ENGINE AND ENGINE COOLING,POWER TRAIN","summary":"IN STOP AND GO TRAFFIC, THE AIR CONDITIONER HAD THE SWEET SMELL OF MAPLE SYRUP AND A FEW MINUTES LATER THE CHECK ENGINE LIGHT CAME ON. WITHIN SECONDS, THE CAR STUTTERED EACH TIME I ATTEMPTED TO ACCELERATE. ONCE OUT OF TRAFFIC, I LOOKED AND SAW A LARGE AMOUNT OF COOLANT DRIPPING FROM THE CAR. THE CAR WAS TOWED TO THE DEALER WHO CONFIRMED COOLANT BUILT UP PRESSURE IN RADIATOR, HOSES AND TRANSMISSION. CVT TRANSMISSION IS FLOODED WITH COOLANT AND WATER, RADIATOR AND ALL HOSES WILL NEED REPLACEMENT.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10654843,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2014","dateComplaintFiled":"11/13/2014","vin":"JN8AZ18W29W","components":"STEERING","summary":"THE TILT STEERING MOTOR HAS STOPPED WORKING.  THE IN AND OUT MOTOR WENT OUT SHORTLY AFTER WE PURCHASED THIS PRE-OWNED VEHICLE IN 2012.  THEN, A FEW WEEKS AGO, THE TILT MECHANISM SPONTANEOUSLY TILTED TO THE FARTHEST DOWN POSITION POSSIBLE.  WE THEN HAD TO HOLD THE CONTROL UP AS WELL AS APPLY SIGNIFICANT PRESSURE UPWARDS TO GET THE STEERING WHEEL TO RETURN TO THE DESIRED POSITION.  LUCKILY, WE WERE NOT DRIVING AT THE TIME OF THIS INCIDENT, HOWEVER I HAVE READ IN SOME DISCUSSION THREADS REGARDING THIS ISSUE THAT SOME DRIVERS HAVE EXPERIENCED THIS ISSUE WHILE DRIVING.  NOW THE TILT MECHANISM DOES NOT WORK ALL TOGETHER (IN, OUT, UP OR DOWN).  WE TOOK THE VEHICLE TO OUR NEAREST NISSAN DEALER, AND THEY SAID THERE IS NO RECALL FOR THIS ISSUE, AND IT IS NOT COVERED UNDER OUR WARRANTY.  I CONTACTED NISSAN OF NORTH AMERICA AND THEY HAVE STATED THAT THERE IS NOTHING THEY CAN DO TO HELP US AT THIS TIME.  THERE ARE SEVERAL DISCUSSION THREADS ON THE INTERNET REGARDING THIS ISSUE FOR THE 2009 NISSAN MURANO.  IT IS ONLY A MATTER OF TIME BEFORE THIS CAUSES AN ACCIDENT WITH A POTENTIAL INJURY OR WORSE.  NISSAN NEEDS TO ADDRESS THIS ISSUE BEFORE IT GETS TO THIS POINT.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10654513,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2014","dateComplaintFiled":"11/12/2014","vin":"","components":"POWER TRAIN","summary":"WAS DRIVING ALONG, AND HEARD A LOUD KNOCKING SOUND.  THOUGHT IT WAS THE TRANSMISSION, SO I TOOK IT IN TO A DEALERSHIP, AND THEY SAID I HAD A CRACKED TRANSFER CASE.  NISSAN EXTENDED THE WARRANTY FOR THERE TRANSMISSIONS, BUT NOT FOR THEIR THERE TRANSFER CASE.  MY VEHICLE COULD HAVE SEIZED AT ANY MOMENT WHEN I WAS DRIVING.  IT SOUNDS LIKE THERE ARE ALLOT OF NISSAN MURANOS THAT HAVE THIS SAME ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10651198,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/11/2014","dateComplaintFiled":"11/04/2014","vin":"","components":"STEERING,ENGINE","summary":"2009 NISSAN MURANO.  CONSUMER WRITES IN REGARDS TO ENGINE BELTS AND STEERING WHEEL PROBLEMS.  *SMD  THE CONSUMER STATED AFTER HE LEFT THE DEALER, HE HEARD A GRINDING SOUND WHEN HE TRIED TO ADJUST THE STEERING WHEEL, WHICH HE HAD NOT EXPERIENCED BEFORE. THE DEALER STATED IT WAS A KNOW PROBLEM, AND THERE WAS NOTHING THEY COULD DO. *JB","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10650129,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2014","dateComplaintFiled":"10/26/2014","vin":"JN8AZ18U89W","components":"STRUCTURE","summary":"MY DASHBOARD IS MELTING. EVERYTHING IS STICKY AND STARTING TO GLARE, WHICH IMPEDES VISIBILITY. WHY CAN'T THERE BE A RECALL TO MAKE THESE AUTO MAKERS STAND BEHIND THEIR PRODUCTS?  THIS IS THE SAME THING THAT HAPPENED TO OUR 2004 INFINITI. THE DASHBOARD BUBBLED, AND BECAUSE THERE WAS NO RECALL, THEY DIDN'T NOTIFY OWNERS. BUT THEY DID REPLACE THEM IF YOU BROUGHT IT TO THEIR ATTENTION. IT WAS A SECRET THAT THEY DIDN'T WANT TO LET OWNERS KNOW ABOUT, SO THEY WOULDN'T HAVE TO REPAIR, UNLESS YOU INSISTED ON IT. OUR INFINITI WAS SERVICED REGULARLY AT THE DEALERSHIP AND THEY SAY THEY DIDN'T NOTICE THE HUGE BUBBLING EFFECT ALL OVER THE DASHBOARD! WHY ISN'T NHTSA DOING SOMETHING FOR THE CONSUMER? ARE THEY ON THE AUTOMAKERS PAYROLL?  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10649599,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2014","dateComplaintFiled":"10/24/2014","vin":"JN8AZ18W69W","components":"AIR BAGS","summary":"AIR BAGS LIGHT KEEP STAY ON, CALL NISSAN MANUFACTURER AND THEY WON'T DO THE RECALL FOR THE AIR BAG.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10648258,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2014","dateComplaintFiled":"10/16/2014","vin":"","components":"SERVICE BRAKES","summary":"WAS DRIVING AND WENT TO STOP AT A LIGHT WHEN THE BRAKES WENT TO THE FLOOR. THEY WERE SOFT AND SPONGY. WAS UNABLE TO STOP AND WENT THROUGH THE LIGHT. I PARKED THE CAR AND TURNED IT OFF FOR ABOUT AN HOUR AND THE BRAKES SEEM TO WORK FINE. THE CAR WAS CHECKED OUT AND NO LEAKS WERE FOUND AND FLUID IS AT MAX. BRAKES ARE NEW. AFTER READING ONLINE I FOUND NUMEROUS COMPLAINTS ON THIS SAME ISSUE. I WAS JUST GLAD THERE WAS NOT TO MUCH TRAFFIC AND THAT MY BABY AND I DIDN'T GET IN AN ACCIDENT. HAS ANYTHING BEEN REPORTED ON THIS?  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10642004,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2014","dateComplaintFiled":"10/07/2014","vin":"","components":"SERVICE BRAKES","summary":"WHILE DRIVING ON A BUMPY GRAVEL ROAD I TRIED TO APPLY THE BRAKES AND THERE WAS ALMOST NO BRAKE PRESSURE AVAILABLE.  PEDAL COULD BE PUSHED TO THE FLOOR.  STOPPING DISTANCE WAS GREATLY INCREASED AND HAD THERE BEEN TRAFFIC AT THE INTERSECTION IT COULD HAVE RESULTED IN A SERIOUS ACCIDENT.  I PUMPED THE BRAKES AND GOT THE VEHICLE TO A LEVEL SPOT ON THE ROAD AND CHECK BRAKE FLUID LEVEL.  IT WAS FINE.  I DID NOT NOTICE ANY LEAKS.  BRAKE PADS AND ROTORS ARE WITHIN ACCEPTABLE LIMITS (PASSED STATE INSPECTION ONE MONTH AGO).  MANAGED TO BUILD UP PRESSURE BY PUMPING BRAKES AND GOT VEHICLE HOME.  NISSAN DEALER CANNOT FIND ISSUE.  I SUSPECT ABS SYSTEM TRIGGERED BY BUMPY GRAVEL ROAD.  VERY DANGEROUS!  NO WARNING LIGHTS ON DASH AT TIME.  THIS NEEDS TO BE INVESTIGATED.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10639656,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2014","dateComplaintFiled":"09/28/2014","vin":"","components":"POWER TRAIN","summary":"DEALER SAYS MY CAR IS LEAKING OIL FROM THE OIL TRANSFER CASE.  I HAVE NOT HAD ANY EVIDENCE IN MY DRIVEWAY OF ANY OIL LEAK.  THIS IS THE FIRST TIME I HEARD OF IT, BUT EVEN THE REPAIRMAN AT THE DEALERSHIP SAYS NISSAN KNOWS IT'S A DEFECTIVE PART.  NOW I SEE ON LINE PLENTY OF INFORMATION ON THIS.  WHY WASN'T THIS A RECALL ISSUE?  HOW MANY FOLKS CAN AFFORD $3500 FOR A REPAIR THAT IS NOT COVERED UNDER WARRANTY?  I CAN'T.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10637386,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2014","dateComplaintFiled":"09/18/2014","vin":"JN8AZ18WX9W","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. AFTER THE CONTACT ADJUSTED THE STEERING WHEEL, IT FAILED TO MOVE FROM THE TILT POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TELESCOPIC MOTOR AND TILT MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. ..UPDATED 10/15/14 *BF     UPDATED 7/22/2015*JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10629907,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2014","dateComplaintFiled":"09/01/2014","vin":"JN8AZ18U59W","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"THE ISSUE WITH MY NISSAN MURANO IS THE LOCK ACTUATOR BEGINNING TO GO OUT. IT STARTED IN MAY WHEN THE KEY FOB BEGAN NOT WORKING. WE STARTED HAVING TO UNLOCK THE VEHICLE WITH THE KEY AND THEN UNLOCK THE OTHER DOORS WITH THE BUTTON ON THE DOOR. THIS WAS FINE UNTIL THE LOCK ON THE DOOR BEGAN TO FAIL.  IT WORKS OCCASIONALLY BUT NOT ALL THE TIME. THIS IS MY WIFE'S CAR AND WE HAVE ONE CHILD AND ANOTHER ON THE WAY, AND SHE WILL BE USING THIS VEHICLE TO TRANSPORT TWO KIDS WHILE I'M AT WORK. IT'S A SAFETY ISSUE BECAUSE DURING INCLEMENT WEATHER MY WIFE CAN'T PUT OUR BABY ON THE GROUND TO UNLOCK ALL THE DOORS AFTER THE ACTUATOR COMPLETELY FAILS. NOT ONLY FOR THAT REASON IS IT A SAFETY HAZARD BUT JUST BECAUSE A FIRE HASN'T OCCURRED YET BECAUSE OF THIS ELECTRICAL ISSUE DOESN'T MEAN THAT ONE WILL NOT HAPPEN. AS A FATHER THIS IS SOMETHING I HAVE TO BE CONCERNED WITH.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10627566,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2014","dateComplaintFiled":"08/22/2014","vin":"JN8AZ18WX9W","components":"VISIBILITY/WIPER","summary":"I WAS DRIVING HOME AND THE SUNROOF ON THE 2009 MURANO EXPLODED.  I DO NOT BELIEVE WE WERE HIT WITH A ROCK OR ANY OTHER OBJECT.  LUCKILY WE WERE NOT SHOWERED WITH GLASS AS THE SUNSCREEN WAS UP.  THIS IS A SAFETY ISSUE.  I WAS ON THE FREEWAY AND THE SUDDEN NOISE ALMOST MADE ME HIT A CAR BESIDE ME.  THERE WAS NO INDICATION AS TO WHAT HAPPENED JUST THE EXTREMELY LOUD NOISE.  I WAS ABLE TO PULL OVER AND FIGURE IT OUT.  BUT I DID SEE OTHER CARS ALSO BECOME STARTLED.  IN MN WE EXPERIENCE EXTREME WEATHER TEMPS AND NEED TO MAKE SURE THIS DOES NOT WEAKEN THE INTEGRITY OF OUR VEHICLES.  IF THIS HAS BEEN THE PAST WINTER I COULD HAVE HAD MY YOUNG GIRLS IN THE CAR WITH -50 DEGREE TEMPS TRYING TO DRIVE ANOTHER 20MN HOME.    I SEE NOW THIS HAS BEEN HAPPENING QUITE A BIT BUT NOTHING HAS YET BEEN DONE.  WHY?  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10626655,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2014","dateComplaintFiled":"08/20/2014","vin":"JN8AZ18W89W","components":"STEERING","summary":"STEERING TILT MOTOR LOCKED WITH STEERING WHEEL ALL THE WAY UP, MAKING DRIVING DIFFICULT, GEARS APPEAR TO BE STRIPPED FOR BOTH THE TILT MOTOR AND THE TELESCOPE MOTOR. I HAVE THE VEHICLE IN FOR $1000 IN REPAIRS.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10625677,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2014","dateComplaintFiled":"08/18/2014","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"2009 NISSAN MURANO.  CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM ISSUES.  *SMD  THE CONSUMER STATED ON TWO OCCASIONS, THE BRAKE PEDAL WENT TO THE FLOOR. THE SECOND TIME, SHE RAN A RED LIGHT, BECAUSE SHE COULD NOT STOP. *JB","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10622526,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2014","dateComplaintFiled":"08/15/2014","vin":"JN8AZ18U39W","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"BRAKES SUDDENLY BECAME SOFT DURING A NORMAL DRIVE. BRAKING EFFECTIVENESS SEVERELY REDUCED STOPPING DISTANCE BECAME NOTICEABLY EXTENDED EVEN AT SPEEDS LESS THAN 5MPH.  I HAD TO DEPRESS PEDAL ALL THE WAY FOR CAR TO BEGIN TO SLOW. THERE WERE NO WARNING LIGHTS . CAR WAS TAKEN TO NISSAN SERVICE CENTER 75K SERVICE + BRAKES FLUID FLUSH PERFORMED . PROBLEM RETURNED 1 WEEK LATER. RESEARCHED ONLINE AND FOUND SIMILAR CASES. SOME MENTIONED ABS. I PERFORMED THE FOLLOWING ACTIONS TO VERIFY. WITH CAR POWERED OFF BRAKES WERE OK PEDAL DID NOT TOUCH THE FLOOR WHEN FULLY DEPRESSED. IMMEDIATELY AFTER POWERING CAR BRAKES BECAME EXTREMELY SOFT AGAIN PEDAL WAS ABLE TO TOUCH THE FLOOR. TURNED OFF CAR DISCONNECTED BATTERY AND REMOVED ABS FUSE FOR 10 MIN. BRAKES STILL OK.  CONNECTED BATTERY BRAKES STILL OK. POWERED ON CAR BRAKES STILL OK . ABS AND TIRE WARNING LIGHTS WERE ON. 1 MILE TEST DRIVE AND BRAKES WERE STILL OK. POWERED OFF CAR REINSERTED ABS FUSE . BRAKES WERE OK AFTER POWERING ON CAR. ALL ABS AND TIRE WARNING LIGHTS WENT AWAY .  ( ORIGINAL OWNER/  0 ACCIDENTS/ ALL SCHEDULED MAINTENANCE PERFORMED BY NISSAN  )   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10622617,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2014","dateComplaintFiled":"08/15/2014","vin":"JN8AZ18W69W","components":"POWER TRAIN","summary":"WHILE MY HUSBAND WAS DRIVING THE VEHICLE INTO WORK, STARTED OUT DRIVING NORMAL. THEN ABOUT 6 MILES FROM HOME IT ALL OF A SUDDEN STARTED A JERKING MOTION AND THEN THE VEHICLE CAME TO A COMPLETE STOP. HE WAS ABLE TO GET THE VEHICLE OFF THE ROAD. HAD THE CAR TOWED TO A NISSAN DEALER THINKING IT WAS THE TRANSMISSION WHICH WOULD HAVE BEEN COVERED UNDER THE EXTENDED WARRANTY.  WAS CONTACTED THIS MORNING AND TOLD IT WAS THE TRANSFER CASE WHICH IS NOT COVERED UNDER THE WARRANTY FOR THE CVT TRANSMISSION WHICH IS GOING TO COST US $3600 TO HAVE REPAIRED ALONG WITH THE $125 TO GET IT TOWED TO THE DEALER. WE HAVE HAD THIS VEHICLE FOR ONLY 4 MONTHS. CONSIDERING HOW MUCH THESE VEHICLES COST THEY SHOULD NOT BE FALLING APART THIS QUICKLY! I BELIEVE IF THEY ARE WILLING TO EXTEND THE WARRANTY FOR THE CVT TRANSMISSION THEY SHOULD BE WILLING TO TAKE CARE OF ANY PARTS THAT COULD BE AFFECTED BY IT.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10620671,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2014","dateComplaintFiled":"08/07/2014","vin":"","components":"STRUCTURE","summary":"EVERYTHING ON THE BOTTOMS OF THE SUV THAT I HAVE SEEN INCLUDING MINE ARE ALL RUSTING ON THE BOTTOMS. INCLUDING BRAND NEW ONES THAT ARE STILL ON THE LOT. NISSAN SAYS IT'S THE SALT IN THE ROADS BUT I DON'T FIND THAT THE CASE. NEEDS TO BE INVESTIGATED BECAUSE MINE KEEPS GETTING WORSE AND I FEEL IT SHOULD BE REPLACED. HAD 2006 AND IT WAS SAME WAY.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10617534,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2014","dateComplaintFiled":"07/29/2014","vin":"JN8AZ18U39W","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER","summary":"I AM THE 'SECOND' OWNER. THE VEHICLE WAS GIFTED TO ME BY MY SON. IT PASSED THE AUTOCHECK VEHICLE HISTORY REPORT. I RECEIVED THE VEHICLE 5/11/13. FAILURE MILEAGE IS APPROXIMATE. WHEN STARTING ENGINE HUGE AMOUNT OF WHITE SMOKE EXITS THE 2 EXHAUST PIPES ENGULFING ENTIRE VEHICLE. THIS HAPPENED CONTINUALLY EVERY TIME I STARTED ENGINE. CONTACTED NISSAN CONSUMER AFFAIRS DIRECTLY & WAS REFERRED TO DEALERSHIP. MY SON SPOKE DIRECTLY WITH DEALERSHIP SERVICE DEPARTMENT. THE REQUIRED 30,000 MAINTENANCE WAS PERFORMED. AFTER 1 WEEK DEALERSHIP RECOMMEND NEW ENGINE. I WAS 6 MONTHS PAST THE WARRANTY DATE, BUT NISSAN REFUSED TO HONOR IT AS I WAS A SECOND OWNER. PER MY SON'S INSTRUCTIONS DEALERSHIP REMOVED SPARK PLUGS TO SOAK TOPS OF PISTONS. LET SOAK OVER NIGHT. PERFORMED A LEAK DOWN TEST TO FIND ALL THE CYLINDERS WITH 60% OR MORE LEAKAGE FROM RINGS AND VALVES, REMOVED OIL & PERFORMED 2 ENGINE FLUSHES, CLEANED ALL OIL OUT OF INTAKE MANIFORD, REINSTALLED PLUGS, CHANGED OIL AGAIN, PERFORMED MULTIPLE ROAD TESTS. PRECEDING SERVICE INCLUDED REPLACING ENGINE AIR FILTER. PERFORMING IDLE LEARNING PROCEDURE. FUEL SYSTEM SERVICED, CLEANED FUEL INJECTORS & THROTTLE BODY. REMOVED ALL BUILD UP FROM THROTTLE CHAMBER & PLATE. PERFORMED FUEL SYSTEM SERVICE AND 6 CYL TUNE UP/6 22401-EW61C PLUG-SPARKS. SERVICED COMPLETE COOLANT SYSTEM. SERVICED AUTOMATIC TRANSMISSION, EXCHANGING FLUIDS IN CASE UP TO 6 QUARTS. PERFORMED FRONT & REAR DIFFERENTIAL FLUID EXCHANGE. DEALERSHIP KEPT VEHICLE 3-4 WEEKS, HOWEVER PROBLEM STILL EXISTS ALTHOUGH INTERMITTENTLY.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10616962,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2013","dateComplaintFiled":"07/28/2014","vin":"JN8AZ18W99W","components":"AIR BAGS","summary":"THERE WAS NO INCIDENT.  BUT ......  NISSAN HAS A RECALL ON SEVERAL VEHICLES FOR THE AIRBAG SENSOR ON THE PASSENGER SIDE AIRBAG NOT WORKING - INCLUDING THE 2009 MURANOS.  THEY SAID MY VIN DOES NOT MATCH UP ON THE RECALL - SO THEY WILL NOT FIX IT.  EVEN THOUGH THEY HAVED RECALLED MANY VEHICLES FOR THE EXACT SAME THING INCLUDING THE 2009 MURANO.  I WOULD THINK THIS IS A MAJOR SAFETY CONCERN AND HOPE YOU GUYS CAN HELP ENFORCE A RECALL ON THIS.   UPDATED 4/24/2015 *JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10616631,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2014","dateComplaintFiled":"07/27/2014","vin":"JN8AZ18WX9W","components":"STEERING","summary":"WHILE THE VEHICLE WAS IN MOTION THE ELECTRIC TILT STEERING WHEEL JUST ELECTRICITY JUST MOTORED TO THE FULLY DOWN POSITION PUTTING EXTREME PRESSURE ON THE TOP OF YOUR KNEE AND THIGHS AND WILL NOT RETURN UP WHEN USING THE JOYSTICK ON THE SIDE OF THE COLUMN.  *JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10616025,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2014","dateComplaintFiled":"07/24/2014","vin":"JN8AZ18W79W","components":"STEERING","summary":"UPON PARKING THE SUBJECT VEHICLE, IT WAS OBSERVED THAT THE POWERED TILT MECHANISM IN THE STEERING COLUMN WOULD NOT FUNCTION PROPERLY. ONE COULD HEAR THE DRIVE MOTOR OPERATING, BUT THE COLUMN WOULD NOT MOVE TO ITS NORMALLY STOWED POSITION.  FURTHER, ANY ATTEMPTS TO ADJUST THE STEERING COLUMN UP OR DOWN VIA THE CONTROL BUTTON RESULTED IN AN ELECTRIC DRIVE MOTOR NOISE, BUT NO MOTION OF THE STEERING COLUMN WITHOUT ASSISTING SUCH MOTION BY PUSHING UP OR DOWN ON THE STEERING WHEEL.  THE VEHICLE WAS TAKEN TO NISSAN AUTONATION ARAPAHOE (10030 EAST ARAPAHOE RD, CENTENNIAL, CO 80112), WHERE BOTH THE STEERING COLUMN TILT AND TELESCOPE DRIVE MOTOR ASSEMBLIES WERE REPLACED AT FULL COST TO THE CAR OWNER, THEREBY REMEDYING THE MALFUNCTION.  AFTER FIRST OBSERVATION OF THE MALFUNCTION AND PRIOR TO THE REPAIR, THE DRIVER DID NOT EXPERIENCE ANY UNCOMMANDED CHANGE IN THE STEERING COLUMN POSITION WHILE DRIVING, HOWEVER GIVEN THE FAILURE MECHANISM, THE DRIVER FELT IT IMPORTANT TO REPORT THIS INCIDENT IN THE EVENT SUCH UNCOMMANDED CHANGE IN STEERING COLUMN POSITION MAY BE POSSIBLE WHILE DRIVING.  IT SHOULD BE NOTED THAT NISSAN HAS ISSUED A SERVICE BULLETIN FOR REPAIR OF THIS MECHANISM, NO. NTB-09-073, WHICH APPEARS TO BE RELATED TO NHTSA #10030573.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10608649,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2014","dateComplaintFiled":"07/07/2014","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"NONE OF MY DOORS OR THE TRUNK UNLOCK OR LOCK WITH EITHER THE REMOTE KEY OR WITH THE BUTTON ON THE INSIDE OF THE VEHICLE.  20 MINS LATER THEY LOCK AFTER DRIVING FOR A SHORT WHILE THEN, WHEN I PARK THEY DON'T LOCK OR UNLOCK WITH THE REMOTE KEY, AGAIN.    THE REMOTE KEY BATTERY IS NOT DEAD SO THAT IS NOT THE ISSUE.  IF THAT WERE THE CASE, THE DOOR BUTTON WOULD UNLOCK AND LOCK IT EASILY.    THIS IS A WONDERFUL PROBLEM TO HAVE AS I WORK IN THE MOST CRIME RIDDEN GHETTO IN THE US AND I HAVE A 6 MONTH OLD I WANT TO GET IN AND OUT OF THE CAR EASILY, BUT CAN'T.  UPDATED 2/13/15*JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10607029,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2014","dateComplaintFiled":"06/30/2014","vin":"JN8AZ18W19W","components":"POWER TRAIN","summary":"PURCHASED A 2009 NISSAN MURANO. HAS ONLY 72,000 MILES AND IS ONLY 5 YEARS OLD. ACCORDING TO THE LOCAL NISSAN DEALER, THE TRANSFER CASE APPARENTLY WENT BAD AND IS NOT COVERED UNDER THE EXTENDED CVT WARRANTY.  INSTEAD, THEY QUOTED ME A PRICE OF OVER $3,000 AND NO GUARANTEE THAT THE REPAIR WILL EVEN FIX THE PROBLEM.  MY COMPLAINT STEMS FROM A GREAT DEAL OF RESEARCH THAT SHOWS NISSAN IS FAMILIAR WITH THE PROBLEM, THAT THE TRANSFER CASE DESIGN IS FLAWED, AND YET THEY REFUSE TO RECALL THE ITEM. THE PROBLEM APPEARS SO PREVALENT, THAT I AM HAVING TROUBLE EVEN LOCATING A TRANSFER CASE TO REPLACE IT WITH.  AS A SINGLE FATHER OF THREE (3) BOYS, I DO NOT HAVE THE RESOURCES FOR THIS REPAIR, ESPECIALLY GIVEN THAT I ATTEMPTED TO PURCHASE A RELATIVELY NEW VEHICLE TO AVOID HAVING TO MAKE SUCH COSTLY REPAIRS.  I WOULD HOPE YOUR ORGANIZATION WOULD STEP IN ON BEHALF OF THE AMERICAN CONSUMER FOR WHAT IS, IN ESSENCE, THE REPETITIVE EXTORTION OF MURANO PURCHASERS AND NOT WAIT UNTIL THE UNTIMELY DEATH OF  A MURANO DRIVER AND, GOD FORBID, ITS PASSENGERS...   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10606410,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2014","dateComplaintFiled":"06/27/2014","vin":"","components":"SEAT BELTS","summary":"THE FRONT DRIVER SIDE SEAT BELT WILL NOT RETRACT AND IS LAYING LOOSELY IN THE CAR AND IS UNUSABLE. THE FRONT PASSENGER SEAT BELT IS JUST THE OPPOSITE, IT IS STUCK TIGHT AND WILL NOT COME OUT AND IS UNUSABLE. THIS IS NOT SAFE BECAUSE NEITHER SEATBELT CAN BE USED AND I BELIEVE SEATBELTS SHOULD BE A LIFETIME GUARANTEE.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10606049,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2009","dateComplaintFiled":"06/25/2014","vin":"JN8AZ18W19W","components":"ELECTRICAL SYSTEM","summary":"PURCHASED CAR NEW IN MAY 2008. BATTERY WENT DEAD AFTER NOT BEING DRIVEN IN FEB 2009.  JUMPED BATTERY AND DISCUSSED WITH DEALER.  WAS TOLD TO DISCONNECT BATTERY IF CAR WAS NOT GOING TO BE DRIVEN FOR 2 WEEKS.  DID THIS BUT BATTERY DIED AGAIN IN JUNE 2009.  TOOK CAR TO DEALER; THEY FOUND NO PROBLEM. BATTERY DIED AGAIN IN MARCH 2010 (MILEAGE 9,208).  DEALER PUT IN A NEW BATTERY.  IN MAY 2011, BATTERY DIED AGAIN(MILEAGE 15,527) .  HAD DISCONNECTED BATTERY DURING A VACATION, WHEN THE CAR WAS SITTING, AND IT STARTED UPON RETURN BUT DIED 3 DAYS LATER.  WENT TO DEALER AND THEY KEPT CAR FOR SEVERAL DAYS, ATTEMPTING TO FIND THE PROBLEM.  THEY DISCONNECTED THE CAR ALARM, AND ASSURED ME THEY WOULD STAND BY THE CAR IF THIS HAPPENED AFTER 3 YR. WARRANTY EXPIRED.  RETURNED FROM VACATION IN OCT 2011 AND AGAIN THE BATTERY WOULD NOT START THE CAR (MILEAGE 17,760).  DEALER INSTALLED ANOTHER NEW BATTERY.  JUNE 2014 THE CAR DIED AGAIN AFTER SITTING FOR 3 DAYS. DEALER WILL NOT ACCEPT PROBLEM WITH CAR AND/OR BATTERY AND WILL CHARGE A DIAGNOSTIC FEE TO RESOLVE PROBLEM.  SINCE THEY HAVEN'T BEEN ABLE TO SOLVE PROBLEM OVER THE PAST 5 YEARS, AM RELUCTANT TO PAY THEM AGAIN. HAVE FILED COMPLAINT WITH NISSAN CUSTOMER SERVICE.  NO RESPONSE TO DATE.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10598376,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2014","dateComplaintFiled":"06/15/2014","vin":"JN8AZ18W59W","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"NEW VEHICLE WAS BOUGHT SEPTEMBER 2009. ON 04/26/2011, EAST CHARLOTTE NISSAN'S MECHANICS CHANGED TRANSFER CASE BECAUSE LEAKING. VEHICLE HAD 29,505 MILES. ON MARCH 24, 2014, ECN'S ASSISTANT SERVICE MANAGER SAID IT IS NECESSARY TO CHANGE TRANSFER CASE AND GASKET BECAUSE LEAKING. VEHICLE HAD APROX 70,000 MILES.  AFTER OWNER REQUESTED HELP TO NC CONSUMER PROTECTION, ECN'S GENERAL MANAGER REPLIED NEITHER OF THOSE LEAKS WOULD BE CONSIDERED ABNORMAL SINCE REPAIR WAS NEARLY THREE YEARS AND VEHICLE WAS DRIVEN 50,000 MILES. ALSO, HE STATES THAT OWNER BECAUSE HIS FINANCIAL SITUATION WANTS TO GET VEHICLE FIXED AT NO COST AND THAT IS DISHONEST AND UNETHICAL. OWNER NEVER TRIED TO GET A FREE REPAIR. HE ONLY WOULD LIKE TO KNOW: WHY TRANSFER CASE AND GASKET SHOULD BE CHANGED EVERY THREE YEARS BECAUSE LEAKING? HOWEVER, THE FIRST TIME THEY WERE CHANGED HAPPENED AFTER ONE YEAR AND SEVEN MONTHS AND WITH LESS THAN 30,000 MILES.   *JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10598235,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/06/2013","dateComplaintFiled":"06/13/2014","vin":"JN8AZ18W79W","components":"TIRES","summary":"COOPER CS4 TOURING TIRES LEAKING AIR IN COLD WEATHER. I HAVE A NISSAN MURANO, THIS WINTER WITH THE VERY COLD TEMPERATURES THESE TIRES HAD TO HAVE AIR ADDED EVERY WEEK. I'M TALKING ABOUT 5 TO 6 POUNDS OF PRESSURE.   HAD THEM BEAD SEALED BUT THEY CONTINUED TO LEAK. POSTED COMPLAINTS ON MURANO WEB SITES AND WAS TOLD BY OTHER DRIVERS WITH COOPER TIRES,\" THE PROBLEM WAS THE COOPER TIRES.\" HAD THE OEM GOODYEARS TILL 55K AND NEVER HAD THIS PROBLEM.  I AM POSTING THIS NOW SO OTHER PEOPLE WITH THESE TIRES WILL CHECK THEM MORE OFTEN.    *JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."},{"type":"Tire","productYear":"9999","productMake":"COOPER TIRE & RUBBER CO.","productModel":"COOPER CS4 TOURING (TR)","size":"225/60R17","manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":10594381,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2014","dateComplaintFiled":"05/27/2014","vin":"JN8AZ18W89W","components":"POWER TRAIN","summary":"CAR WAS MAKING LIGHT CLICKING SOUNDS STARTED DRIVING BEFORE GETTING UP TO SPEED CAR MADE A POPPING SOUND AND JERKED NOT ALLOWING ME TO CONTINUE DRIVING. CAR WILL START MOVING FINE FOR A FEW FEET THEN WILL CONTINUE.... PER AUTO REPAIR PART IS CALLED TRANSFER CASE $3000+  REPAIR ACCORDING TO A COMPLAINT WEB SITE THIS ISSUE IS COMMON IN MURANO'S.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10586610,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2014","dateComplaintFiled":"05/05/2014","vin":"","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"THE DOOR LOCK ACTUATOR STOPS WORKING TRAPPING THE RIDER IN THE CAR.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10586469,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2014","dateComplaintFiled":"05/04/2014","vin":"","components":"STRUCTURE","summary":"2009 NISSAN MURANO, FRONT PASSENGER DOOR, WILL NOT OPEN WITH EITHER THE OUTSIDE OR INSIDE DOOR HANDLE.  THE DOOR IS LOCKED CLOSED.  IN THE CASE OF NORMAL OPERATION OR IN AN EMERGENCY THE DOOR CANNOT OPEN.      IT APPEARS THAT NISSAN IS VERY WELL AWARE OF THIS ISSUE FROM THE NUMBER OF COMPLAINTS ON FORUMS AND THE INTERNET.  THERE ARE SEVERAL YEARS IN WHICH THE VEHICLES THAT HAVE THIS ISSUE.  THERE IS NO CORRECTIVE ACTION BEING TAKEN BY NISSAN, NOR IS THERE ANY NOTIFICATION FOR REPAIR, REPLACEMENT, RECALL, ETC.       I WOULD FIND IT HARD TO BELIEVE THAT THIS IS NOT CONSIDERED A SAFETY ISSUE.  I HOPE THAT NHTSA LOOKS INTO HAVING NISSAN PUT IN A CORRECTIVE ACTION.  THIS ISSUE OF DOOR HANDLES NOT OPERATING ARE ON SEVERAL YEARS' MODELS AND HAVE BEEN AN ONGOING ISSUE TO THE VEHICLE OWNERS.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10583245,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2013","dateComplaintFiled":"04/17/2014","vin":"","components":"UNKNOWN OR OTHER","summary":"THE DRIVER'S SIDE DOOR BEGAN MAKING A LOUD NOISE WHEN THE DOOR WAS UNLOCKED OR LOCKED.  I WENT TO THE NISSAN DEALERSHIP AND WAS TOLD IT WAS BE $575 TO FIX.  I CHOSE NOT TO FIX IT AT THAT TIME.  NOW, A COUPLE OF MONTHS LATER, THE DOOR WILL NOT ALWAYS LOCK WHEN THE BUTTON ON THE DOORHANDLE IS PUSHED OR WHEN THE KEY FOB IS USED.  THE DOOR WILL CONTINUE TO MAKE THE LOUD NOISE, BUT SOMETIMES YOU HAVE TO TRY TO LOCK THE DOOR 10-15 TIMES BEFORE THE DOOR WILL LOCK.  THIS IS A CONCERN AS I NEED MY DOORS TO LOCK TO PROTECT ITEMS IN THE VEHICLE.  ALSO, I AM AFRAID THE DOOR WILL NOT UNLOCK OR LOCK IN THE EVENT OF AN EMERGENCY.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10583249,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2014","dateComplaintFiled":"04/17/2014","vin":"JN8AZ18WX9W","components":"STEERING","summary":"THE AUTOMATED STEERING COLUMN TILT CEASED TO OPERATE.  DEALER SAID THE INSTALLATION OF A NEW TILT MOTOR WAS REQUIRED.  COST TO INSTALL NEW TILT MOTOR, INCLUDING LABOR AND TAX, WAS $555.36.  I PAID THIS AMOUNT TO DEALER FOR REPLACEMENT.  NISSAN MOTOR COMPANY HAS A PROBLEM WHEN AN AUTOMATED MECHANISM, AS THIS ON 5 YEAR OLD CAR, FAILS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10577684,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2014","dateComplaintFiled":"04/04/2014","vin":"JN8AZ18W99W","components":"STRUCTURE","summary":"FRONT LEFT DRIVER SIDE DOOR CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE TRAPPING ME, THE DRIVER, INSIDE THE VEHICLE.  A SIMILAR PROBLEM OCCURRED LAST YEAR, 04/09/2013 @ 91,393 MILES, WITH THE FRONT PASSENGER DOOR.  AGAIN, TRAPPING THE PASSENGER INSIDE THE VEHICLE.  THESE FAULTY MANUFACTURED PARTS NEEDED TO BE REPLACED: 80501-1AA0A & 80500-1AA0A (LOCK & REMOTE C).","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10575511,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2014","dateComplaintFiled":"03/29/2014","vin":"","components":"ELECTRICAL SYSTEM,ENGINE","summary":"WE WERE DRIVING AND THE CAR LOST SPEED.  WE HAD THE CAR TOWED TO THE NISSAN DEALER AND THEY DIAGNOSED THAT THE BATTERY HAD FAILED.  THIS WAS THE SECOND NEW BATTERY.  THEN, THE CAR RAN UNTIL THE BATTERY WENT DEAD AND AGAIN THE CAR STOPPED ON THE ROAD IN TRAFFIC WITHOUT WARNING.  AGAIN THE CAR WAS TOWED TO THE NISSAN DEALER AND THIS TIME THE PROBLEM WAS DIAGNOSED AS A BAD ALTERNATOR.  QUESTIONS BOUGHT UP THAT THE 2008 NISSAN MURANOS HAD   A CAMPAIGN TO REPLACE FAULTY ALTERNATORS BUT NOT THE 2009.  PROBLEM IS THAT WITHOUT WARNING LIGHT ON THE DASH THAT THERE IS A PROBLEM WITH THE CHARGING SYSTEM, THE CAR BATTERY GOES DEAD AND THE CAR STOPS WHILE DRIVING.  THE RISK OF CATASTROPHIC ACCIDENT IS EXTREME.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10572784,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2014","dateComplaintFiled":"03/17/2014","vin":"","components":"POWER TRAIN","summary":"I TOOK MY CAR IN FOR AN OIL CHANGE AND WAS INFORMED THAT IT NEEDED A NEW SEAL ON THE TRANSFER CASE.  IF I DID NOT DO THIS THE CAR WOULD LOCK UP AND NOT MOVE.  THE REPAIR COST WOULD BE 1500 TO 3800 DOLLARS.  IT SEEMS THAT NISSAN HAS A HISTORY WITH ITS POWER TRAINS AND SHOULD NOT EXPECT A CUSTOMER TO REPAIR IT AND BE TOLD THAT IT JUST HAPPENS AND WILL AGAIN WITH SUCH MINIMAL MILEAGE.  I HEARD A FEW OTHER CUSTOMERS BEING TOLD THAT THEY ALSO HAD MAJOR REPAIRS THAT WERE NEEDED WHEN GOING IN FOR ROUTINE MAINTENANCE.  IT DOES APPEAR THAT DEALERSHIPS HAVE A WAY TO EXTORT LARGE SUMS OF MONEY FROM PEOPLE IN A STRUGGLING ECONOMY!  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10572541,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2014","dateComplaintFiled":"03/15/2014","vin":"720ZYA05201","components":"STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY","summary":"I HAVE NEVER OWNED A VEHICLE WITH THIS MANY BLIND SPOTS! I HAVE HAD SO MANY \"CLOSE CALLS\" AND IT FINALLY CAUGHT UP TO ME. I WAS BACKING OUT OF A PARKING PLACE AND BACKED INTO A CAR. THE CAR WAS DOUBLE PARKED BUT I LOOKED IN MY MIRRORS AND OVER MY SHOULDER AND NEVER SEEN THE CAR. THIS BEING SAID, I WAS ALREADY SCARED OF MY MURANO PRIOR TO THIS BECAUSE OF THE SIDE BLIND SPOTS. I HAVE ALMOST HIT PEDESTRIANS, CARS, AND BICYCLISTS CROSSING THE STREET ON NUMEROUS OCCASIONS. THE VEHICLE WHERE THE SIDE MIRRORS ARE IS WAY TO BIG, ALONG WITH THE MIRRORS, THERE IS A HUGE BLIND SPOT. I HAVE BEEN VERY CAUTIOUS WHEN TURNING BECAUSE OF THIS BUT NEVER REALIZED HOW THE BLIND SPOT IN THE SIDE REAR WAS I TILL I HIT THAT CAR. THE REAR BACK WINDOWS ARE SMALL BUT THE ISSUES IS THE WINDOWS ARE TO HIGH AND THE BODY IS AT AN UPWARD SLANT LEAVING NO VIEW WHEN LOOKING OVER YOUR SHOULDER. THIS GIVES PEOPLE A SENSE THAT THEY CAN SEE BUT YOU CAN NOT SEE A CAR SITTING AT YOUR REAR QUARTER PANEL. WITH ALL OF THE BLIND SPOTS I AM AFRAID I WILL RUN OVER A PEDESTRIAN WALKING ACROSS THE STREET AS I AM TURNING AND NOW AFRAID I WILL BACK INTO SOMETHING OR SOMEONE DUE TO THE SIDE REAR BLIND SPOTS.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10567277,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2014","dateComplaintFiled":"03/04/2014","vin":"JN8AZ18U29W","components":"POWER TRAIN","summary":"PURCHASE A 2009 NISSAN MURANO WAS TOLD IT HAD A BRANDED TITLE FROM CARFAX.  CALLED 1800NISSAN 1 BEFORE I PURCHASE THE VEHICLE AND ASKED THEM TO RUN THE VIN NUMBER AND THE LADY WAS ABLE TO TELL ME THE WHOLE HISTORY BUT SAID THEY HAD NO RECORD THAT IT WAS A FACTORY BUYBACK SAID PROBABLY A MISTAKE WITH THE STATE WHO TITLED THE CAR.  TRANSMISSION WENT OUT WHICH IS STILL COVERED BY NISSAN AND THEY SAID THEY WILL NOT COVER IT BECAUSE THE CAR WAS BRANDED AND ADMITTED TO ME ON A RECORDED LINE THE PERSON I TALKED TO GAVE ME FALSE INFORMATION.  ALL SHE COULD SAY WAS SORRY THERE IS NOTHING NISSAN WILL DO FOR ME.  I LEARNED THE CAR WAS BOUGHT BACK BECAUSE OF THE AIRBAGS AND WITH TWO SMALL CHILDREN I WOULD HAVE NEVER PURCHASE THIS VEHILE KNOWING THAT.  NISSAN DOES NOT WANT TO ASSIST ME IN ANY WAY.  IVE WORKED IN THE CAR INDUSTRY FOR 16 YEARS AND I MADE SURE TO CALL TO FIND OUT WHAT ISSUES THAT VEHICLE HAD AND BOUGHT IT BECUASE THE REP I TALKED TO AT NISSAN SAID THERE WAS NO RECORD IT WAS EVER PURCHASED BACK OR NEVER TOLD ME IT HAD AIRBAG PROBLEM.  THE LADY ADMITTED HER REP TOLD ME WRONG INFO AND ALL I CAN GET IS SORRY AND NOW IM GOING TO BE OUT $3800 FOR A NEW TRANSMISSION.  ITS WRONG AND NISSAN NEED TO DO SOMETHING BETTER THEN SORRY FOR ME.  IF I HAD THIS INFORMATION FROM NISSAN WHEN I CALLED WOULD HAVE NEVER PURCHASED THIS CAR.  PLEASE HELP ME ANY WAY YOU CAN THANKS.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10567250,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2014","dateComplaintFiled":"02/27/2014","vin":"JN8AZ18U09W","components":"SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)","summary":"AFTER STARTING FROM A COLD START (PARKED OVERNIGHT) I NOTICED THE BRAKE PEDAL WAS SOFT AND WENT ALMOST TO THE FLOOR. THERE WAS NO PRIOR SIGN OF BRAKE FAILURE AND THE CAR STILL COULD STOP, JUST NOT AS QUICKLY OR FIRMLY AS NORMAL. CAR WAS TAKEN TO A REPAIR SHOP WHO DIAGNOSED A LEAKING MASTER CYLINDER BUT THERE WAS NO BRAKE FAILURE WARNING LIGHT.  AFTER THE SHOP REPLACED THE MASTER CYLINDER AND BLEED THE SYSTEM THEY FOUND ANOTHER LEAK IN THE ABS CONTROLLER/ECU MODULE. AN INTERNAL LEAK, AND NO REPAIR IS POSSIBLE.  THE SHOP SAYS THEY HAVE SPOKEN TO NISSAN AND LOOKED ONLINE BUT FIND NO INFORMATION ABOUT OTHER SIMILAR BRAKING SYSTEM FAILURES, NO TSB'S, NO RECALLS.   I FIND IT VERY DISTURBING THAT TWO CRITICAL BRAKE PARTS COULD BOTH BE LEAKING AND FAILING, AND THE CAR SHOWED NO BRAKE WARNING LIGHTS, NO ABS WARNING LIGHTS, NO INDICATION OF ANY PROBLEM WHILE THE BRAKES HAD OBVIOUSLY ALREADY FAILED. THIS IS A FAIRLY LOW MILEAGE SINGLE-OWNER VEHICLE WHICH HAS NOT BEEN IN ANY ACCIDENTS AND HAS BEEN MAINTAINED PROPERLY.  THE FAILED PARTS (BRAKE MASTER AND ABS CONTROLLER/ECU ARE BEING HELD AVAILABLE FOR INSPECTION.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10565921,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2012","dateComplaintFiled":"02/26/2014","vin":"","components":"ENGINE,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER","summary":"SHORTLY AFTER PURCHASING OUR 2009 NISSAN MURANO IN SEPT 2012 A LOUD NOISE WAS HEARD AT TIMES IN THE FLOOR BOARD...IT WAS DISCOVERED TO BE A BROKEN MOTOR MOUNT...THIS WAS REPLACED UNDER 30 DAY WARRANTY FROM PLACE OF PURCHASE.  THE SUNROOF COVER ALSO WAS DEFECTIVE AS IT WOULD NOT OPEN COMPLETELY AT TIMES AND ALSO REQUIRED REPLACING.  SINCE THIS TIME IN 2013 THE WIPERS DO NOT WORK PROPERLY AT ALL TIMES...THIS HAS NOT BEEN RECREATED FOR A TECH TO INSPECT....SOMETIMES THEY DO NOT GO AS FAST AS SHOULD IF HEAVY RAIN AND OTHER TIMES GO TOO FAST IF BARELY DRIZZLING, THIS IS ON THE INTERMITTENT FUNCTION.  FEBRUARY 2014 WAS DUE TO TAKE IN FOR ROUTINE OIL CHANGE THAT DAY AND SERVICE ENGINE SOON LIGHT CAME ON THAT MORNING...WAS ADVISED NEEDS NEW CATALYTIC CONVERTER, WAS AT 85K, MANF. WARRANTY WENT OUT AT 80K, EXTENDED WARRANTY WE PURCHASED AND PAID EXTRA FOR WAS TO COVER UP TO 150K; HOWEVER, DOES NOT COVER THIS PART.  NISSAN SAYS NOTHING ON THEM, FUNNY THEY ARE THE ONES WHO MADE THE VEHICLE, AND REGARDLESS OF THIS BEING A USED VEHICLE (WE ARE THE SECOND OWNER) THIS IS NOT SOMETHING YOU CAN TELL IN ADVANCE IS GOING OUT...WE HAVE NOT HAD ANY NOISE PRIOR AND THIS WAS FIRST TIME LIGHT CAME ON. THIS IS VERY COSTLY AND SOMETHING THAT HAS TO BE FIXED IN ORDER TO PASS INSPECTION OR I WILL NOT HAVE A VEHICLE TO DRIVE. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10564807,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2014","dateComplaintFiled":"02/18/2014","vin":"","components":"ELECTRICAL SYSTEM","summary":"CAR WOULD NOT START, EVERYTHING WORK IN THE CAR, BUT IT WOULD START, PUT A NEW BATTERY IN THE CAR AND IT WORK.   A COUPLE OF DAYS WENT BY (CAR STARTED EVERY TIME) ONE DAY CAR DID THE SAME THING GOT ANOTHER BATTERY FOR IT   AND CAR STARTED AND RAN, 3RD TIME WAS DOWN TOWN THE CAR WOULD NOT RUN IT STARTED BUT WOULD NOT MOVE. GOT IT HOME FINALLY STARTED THE CAR THE NEXT DAY CAUSE I THOUGHT MAYBE IT WAS THE SECURITY ON WHY IT WOULDN'T DRIVE. I STARTED THE CAR TO LET IT WARM UP, WENT OUT 10 MIN. LATER AND THE CAR WAS NOT RUNNING. GOT ANOTHER BATTERY CAR STARTED TOOK IT TO THE LOCAL CENEX THEY CHECK THE CAR AND SAID THE ALTERNATOR WAS NOT WORKING. THEY DID A TEST, WHEN I WOULD TURN MY LIGHTS ON AND HEAT THE BATTERY WAS DRAINING. MY SON CHARGED THE LAST BATTERY THAT WAS IN MY CAR AND IT TOOK THE CHARGE AND STILL IS, SO 3 BATTERY CANT BE BAD. CALLED NISSAN TO SEE ABOUT THE RECALL ON MY NISSAN, NO MY CAR WAS NOT, I CALLED NISSAN AND THEY WOULD NOT PUT MY CAR ON THE LIST. I BOUGHT THE CAR USED AND NOT SURE WHERE IT CAME FROM MY CAR IS DOING THE SAME THING EVERYONE IS COMPLAINING ABOUT, IF THE ALTERNATOR IS BAD COVER IT..PLUS THE CLOSES NISSAN DEALER IS 3 TO 4 HOURS AWAY.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10564830,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2014","dateComplaintFiled":"02/18/2014","vin":"","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10564579,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2013","dateComplaintFiled":"02/16/2014","vin":"","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"BOTH FOBS (CAR KEYS) WENT BAD ON MY 2009 NISSAN MURANO, UNABLE TO LOCK AND OPEN DOORS USING THE FOB.  I HAD TO REMOVE THE KEY FROM THE FOB TO UNLOCK THE DOORS.  AT NIGHT THIS WAS A SAFETY ISSUE AS I HAD TO STRUGGLE TO TAKE THE KEY OUT OF THE CASE IN THE DARK.  REPLACED BATTERIES IN THE FOB AND DID NOT RESOLVE THE ISSUE.  ON JANUARY 22, 2014 I MAILED A LETTER TO NISSAN OF AMERICA ASKING FOR REIMBURSEMENT OF THE NEW FOB I HAD TO PURCHASE.  NISSAN WAS UNABLE TO OFFER FINANCIAL ASSISTANCE WITH THE REPLACEMENT OF THE FOB AS THE VEHICLE BEING OUTSIDE OF THE NEW VEHICLE LIMITED WARRANTY.   AS I EXPRESSED MY CONCERN TO NISSAN THAT A CAR KEY SHOULD NEVER HAVE TO BE REPLACED.   THESE FOBS ARE MANUFACTURING DEFECTS  I UNDERSTAND REPLACING A BATTERY BUT NOT THE ENTIRE FOB.  THE COST OF ONE FOB WAS $239.61.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."},{"type":"Equipment","productYear":"9999","productMake":"NISSAN","productModel":"LOWER LINK","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10561008,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2012","dateComplaintFiled":"01/22/2014","vin":"JN8AZ18U09W","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE BATTERY OF HER VEHICLE HAD TO BE REPLACED 3 TIMES AND THE AIR BAG AND TPMS WARNING LIGHTS WERE ILLUMINATED. THE DEALER STATED THAT THE SENSORS WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 700.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10561027,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2014","dateComplaintFiled":"01/22/2014","vin":"JN8AZ18W39W","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS EXAMINED AT THE DEALER FOR ROUTINE MAINTENANCE WHEN THE MECHANIC DISCOVERED THAT THE TRANSFER CASING WAS LEAKING FLUID AND NEEDED TO BE RESEALED. THE CONTACT WAS INFORMED THAT THE DEFECT COULD CAUSE THE VEHICLE TO SUDDENLY STALL. THE CONTACT WAS ALSO INFORMED THAT THE LEFT FRONT AXLE SHAFT WAS DEFECTIVE AND WOULD NEED TO BE REPLACED.  THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10557003,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2013","dateComplaintFiled":"12/23/2013","vin":"JN8AZ18U99W","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG SERVICE CHIME SOUNDED AND THE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V521000 (AIR BAGS ELECTRICAL SYSTEM) THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 WAS AND THE CURRENT 52,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10555513,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2013","dateComplaintFiled":"12/10/2013","vin":"JN8AZ18W39W","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO DECELERATE WITH EXTREME HESITATION. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION BUT FAILED TO RESTART ONCE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT HEAD GASKET WAS FRACTURED. THE TECHNICIAN RECOMMENDED THAT THE ENGINE BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10555533,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2013","dateComplaintFiled":"12/10/2013","vin":"JN8AZ18U39W","components":"POWER TRAIN","summary":"MY 2009 NISSAN MURANO WILL HESITATE FOR 10-20 SECONDS WHILE I DRIVING DOWN THE ROAD OR HEADING UP HILL.  I TOOK IT TO THE ESCONDIDO NISSAN DEALERSHIP AND THEY STATED THAT MY TRANSMISSION NEEDED TO BE REPLACED.  THEY REPLACED IT AT A GREAT COST TO ME, BUT I AM EXPERIENCING THE SAME HESITATION.  IT IS DANGEROUS BECAUSE MY CAR WILL STOP FOR NO GOOD REASON, CAUSING THOSE BEHIND ME TO HAVE TO SLAM ON THEIR BRAKES.  NISSAN STATES THAT BECAUSE I RECEIVED AN UPGRADED TRANSMISSION AND UPGRADED PARTS, I CAN EXPECT THIS SORT OF HESITATION FROM HERE ON OUT.    I DO NOT FEEL SAFE DRIVING MY VEHICLE AND NISSAN IS NOT REPAIRING MY VEHICLE IN ORDER TO MAKE IT SAFE.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10553652,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2013","dateComplaintFiled":"11/25/2013","vin":"JN8AZ18W79W","components":"WHEELS,SERVICE BRAKES","summary":"VEHICLE IS CURRENTLY PARKED AT DEALER WITH CONFIRMED BRAKE/WHEEL LOCKING PROBLEM OCCURRING IN ONE WHEEL AT  TIME AND RANDOM AMONG 3 OF THE 4 WHEELS EACH TIME APPLIED IN MODE SIMILAR TO ABRUPT STOP AND IN SLICK CONDITIONS.THIS BRAKING PROBLEM DID RESULT IN AN ACCIDENT 11/18/2013. THE COMPUTERS INDICATE EVERYTHING WORKING PROPERLY YET TECH'S ARE ABLE TO CONFIRM THAT IS NOT THE CASE. AFTER NUMEROUS TESTS, DEALER TECH'S WERE ADVISED BY NISSAN TO CEASE FURTHER TESTING AND OPEN CASE WITH CONSUMER AFFAIRS.   INITIAL BRAKE ISSUE REPORTED 8/7/2012. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. DID NOT HAPPEN EVERY TIME BUT FREQUENT. CAUSED INCONSISTENT STOPPING CONTROL AND ALMOST CAUSED ACCIDENT DRIVING AND EVEN PULLING A PARKING SPOT. DEALER REPLACED MASTER CYLINDER. VEHICLE WAS AGAIN RETURNED TO DEALER 12/26/2012 FOR SOFT/SPONGY BRAKE PROBLEM  BRAKES WOULD GO ALL THE WAY TO THE FLOOR WITH UNSAFE AND REDUCED BRAKING ABILITY. DEALER HAD VEHICLE UNTIL 1/4/2013. APPEARS THEY REPLACED MASTER CYLINDER AGAIN, TO NO AVAIL. THEY CONTACTED NISSAN TECH-LINE FOR ASSIST. REPLACED ABS CONTROL MOD ASSY AND BRAKES APPEARED NORMAL AGAIN. 6 DAYS LATER ON 1/10/2013. STREET WAS SNOW COVERED. I LIGHTLY APPLIED BRAKES & VEHICLE BEGAN TO LOSE CONTROL, WITH REAR OF THE VEHICLE TRYING TO COME AROUND. THE VEHICLE FELT LIKE A WHEEL OR BRAKE LOCKED UP CAUSING ME TO BEGIN SLIDING, THEN LIKE TRACTION CONTROL WAS MALFUNCTIONING CAUSING FURTHER LOSS OF CONTROL. THEY CHECKED IT  & CONCLUDED EVERYTHING WAS WORKING PROPERLY.THE NEXT SNOW I HAD THE SAME PROBLEM. ANYTIME I APPLIED BRAKES IN THE SNOW, I WOULD BEGIN TO LOSE CONTROL AS IF ONLY ONE BRAKE WAS WORKING. ON 11/18/2013 DRIVER HAD TO HIT BRAKES ABRUPTLY AND CAR WENT INTO A SKID WITH ONE TIRE LOCKING UP CAUSING HER TO NOT BE ABLE TO STOP SAFELY CAUSING A COLLISION.LEAVING SINGLE TIRE SKID MARK,APPROX 60 FEET BEFORE STOP. ABS DID NOT ACTIVATE.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10553082,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2013","dateComplaintFiled":"11/20/2013","vin":"JN8AZ18W49W","components":"POWER TRAIN","summary":"MY HUSBAND TOOK MY VEHICLE FOR A NORMAL OIL CHANGE. HE WAS THEN INFORMED THAT THE TRANSFER CASE HAD A LEAK AND IT WOULD COST OVER $3,000.00 TO HAVE IT REPLACED. I DO HAVE AN EXTENDED WARRANTY AND BETWEEN NISSAN AND THE EXTENDED WARRANTY I AM BEING JUGGLED AROUND AS TO WHO IS RESPONSIBLE TO PAY FOR THE REPLACEMENT. I HAVE SINCE FOUND OUT THAT THE FACTORY WARRANTY WAS EXTENDED DUE TO THE MANY PROBLEMS ASSOCIATED WITH THIS ISSUE. I HAVE BEEN LOOKING AND HAVE FOUND THAT THIS HAS BEEN A PROBLEM ON THE MURANO FOR QUITE SOME TIME. APPARENTLY IF THE TRANSFER CASE RUNS DRY OF THE SMALL AMOUNT OF OIL IT HAS, IT CAN LOCK UP THE ENTIRE DRIVETRAIN AND RENDER THE VEHICLE UN-DRIVABLE. THE TRANSFER CASE IS DIRECTLY RELATED TO THE CVT AND MANY OF THE FAILED CVT'S VEHICLES HAVE HAD CRACKED OR LEAVING TRANSFER CASES.  SINCE THERE SEEMS TO BE A CONSIDERABLE AMOUNT OF INCIDENTS AND NISSAN IS AWARE OF THE ISSUE, IT SEEMS UNBELIEVABLE THAT THEY ARE NOT FIXING THE TRANSFER CASE ISSUE, ESPECIALLY SINCE IT IS A POTENTIAL SAFETY CONCERN. IT SEEMS FIT THAT SINCE NISSAN KNOWS ABOUT THE ISSUE THEY SHOULD BE RESPONSIBLE FOR ALL COSTS FOR REPAIRS WHICH INCLUDES LABOR, PARTS AND ANY OTHER RELATED EXPENSES.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10547318,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2013","dateComplaintFiled":"10/08/2013","vin":"JN8AZ18W59W","components":"POWER TRAIN","summary":"I WAS TOLD TODAY THAT I HAVE LEAK IN THE TRANSFER CASE IN MY 2009 NISSAN MURANO AWD.  I WAS TOLD BY THE SERVICE ADVISOR THAT THE LEAK COULD CAUSE A FIRE IF THE FLUID DRIPS ONTO THE CATALYTIC CONVERTER.  AFTER SEARCHING THE WEB, I FOUND MANY OTHER NISSAN MURANOS WITH SIMILAR COMPLAINTS.  I THINK NISSAN SHOULD BE FORCED TO MAKE THE NECESSARY REPAIR (EST. GIVEN $2725) WHEN THE 60,000 MILE WARRANTY HAS EXPIRED.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10545182,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2013","dateComplaintFiled":"09/24/2013","vin":"JN8AZ18W79W","components":"STEERING","summary":"UPON EXITING MY DRIVEWAY THE STEERING WHEEL TILT/TELESCOPIC MECHANISM BEGAN TO GRIND AND THE STEERING WHEEL RATCHETED LOWER & LOWER ONTO MY LEGS. PRESENTING A DIFFICULT DRIVING POSITION AND MAKING INGRESS & EGRESS TO & FROM THE VEHICLE DIFFICULT. I AM AWARE OF A SERVICE BULLETIN ON THIS PROBLEM FROM NISSAN   NTB-09-073  *JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10543202,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2010","dateComplaintFiled":"09/11/2013","vin":"JN8AZ18U49W","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"OUR VEHICLE IS A 2009 NISSAN MURANO SL WITH RELATIVELY LOW MILEAGE.  AROUND NOVEMBER OF 2010 THE DOOR LOCK ACTUATORS BEGAN TO RANDOMLY FAIL TO WORK ON THIS VEHICLE.  OVER A PERIOD OF SEVERAL MONTHS THE MALFUNCTIONING DOOR LOCK ACTUATORS SPREAD TO ALL FOUR OF THE DOORS ON THIS CAR.  I HAVE CONTACTED TWO DIFFERENT DEALERSHIPS AFTER HAVING LEARNED THAT THIS IS A VERY COMMON FAILURE ON MULTIPLE YEAR MODELS OF NISSANS.  BOTH DEALERS EXPLAINED THERE WAS NO RECALL AND THAT THE REPAIRS WOULD LIKELY RUN $1200 TO $1800 TO FIX ALL FOUR DOORS.  LIVING IN THE HOUSTON AREA AND HAVING A GRANDCHILD, THIS IS AN EXTREMELY DANGEROUS SITUATION.  NISSAN SHOULD BE REQUIRED TO RECALL THE VEHICLES SUFFERING FROM THIS DEFECT.  OTHER VEHICLES THAT I HAVE OWNED FOR MANY YEARS NEVER SUFFERED A FAILURE OF SUCH A CRITICAL COMPONENT.  THE PRICE DEALERS ARE CHARGING FOR THIS REPAIR IS OUTRAGEOUS IN LIGHT OF THE FACT THAT IT IS SO CRITICAL TO SAFETY.  THE INABILITY TO QUICKLY AND SAFELY LOCK A VEHICLE INVITES OCCUPANTS TO BE EJECTED IN THE EVENT OF A CRASH AND MAKES OCCUPANTS OF THE VEHICLE MUCH MORE VULNERABLE TO CAR JACKING OR OTHER FORCED ENTRY CRIMES.  PLEASE LOOK INTO THE FREQUENCY AND SEVERITY OF THIS ISSUE AND FORCE NISSAN TO ACKNOWLEDGE THIS VERY SIGNIFICANT DEFECT IN THEIR VEHICLES.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10536409,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2013","dateComplaintFiled":"08/20/2013","vin":"JN8AZ18U59W","components":"ELECTRICAL SYSTEM","summary":"THE VEHICLE IS REGISTERED IN MY DAUGHTERS NAME.   THE NISSAN DEALERSHIP STATED THAT THERE WAS A SHORT IN THE ALTERNATOR AND THE BATTERY HAD COMPLETELY BURNT OUT DUE TO IT.  THAT PUT THE MURANO INTO THE \"FAIL SAFE\" MODE.  THIS OCCURRED AT A VERY DANGEROUS INTERSECTION, LEAVING MY DAUGHTER STRANDED IN THE #2 LANE AND THERE WAS NOT A SHOULDER AVAILABLE.  AFTER RESEARCHING MURANO'S I FOUND THAT IT IS JUST LIKE WHAT HAPPEN TO THE 2005 MURANO'S THAT HAD TO RECALLED.  AFTER WRITING AND CALLING NISSAN, THEY REFUSED TO HELP WITH THE MATTER.  THE NHTSA NEEDS TO PUSH NISSAN FOR A RECALL.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10533968,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2013","dateComplaintFiled":"08/07/2013","vin":"JN8AZ18W79W","components":"POWER TRAIN","summary":"I HAVE BEEN HAVING PROBLEMS WITH THE CVT TRANSMISSION AND WAS TOLD THE FACTORY WARRANTY WAS EXTENDED TO DOUBLE THAT OF ITS ORIGINAL OFFER DUE TO MANY PROBLEMS. I TOOK MY MURANO TO THE DEALER TO HAVE THE CVT REPLACED AND WHILE I WAS THERE, THE DEALERSHIP TOLD ME THE TRANSFER CASE WAS LEAKING ALSO AND WOULD NEED A NEW SEAL BUT IT WAS EXPENSIVE. I RECEIVED A CALL LATER FROM THE DEALER STATING THAT MY PARTICULAR VIN CONTAINED A TRANSFER CASE THAT HAD NO SEPARATE SEAL OPTION AND THE ENTIRE CASE WOULD NEED REPLACED FOR OVER $3,000. WITH VERY LITTLE LOOKING I SEE THAT THIS HAS BEEN A PROBLEM ON THE MURANO FOR SEVERAL YEARS AND THEY HAVE CHANGED THE WARRANTY TO COVER THE FAULTY CVT TRANSMISSION BUT NOT THE TRANSFER CASE WHICH HAS GONE HAND IN HAND WITH PREVIOUS CVT'S. (IF IT'S ONE, IT'S BOTH) APPARENTLY, IF THE CASE RUNS DRY OF OIL (WHICH IT DOESN'T HAVE MUCH IN THE FIRST PLACE) IT CAN LOCK UP THE ENTIRE DRIVETRAIN AND RENDER THE VEHICLE UN-DRIVABLE. THE TRANSFER CASE IS DIRECTLY RELATED TO THE CVT AND MANY OF THE FAILED CVT'S VEHICLES HAVE HAD CRACKED OR LEAKING TRANSFER CASES AS WELL. CONSIDERING THE NUMBER OF INCIDENTS AND AWARENESS OF NISSAN WITH THIS ISSUE, IT SEEMS ABSURD THEY NOT REMEDY THE TRANSFER CASE ISSUE, ESPECIALLY WITH IT BEING A POTENTIAL SAFETY CONCERN. BUT KNOWING THAT THE TRANSFER CASE IS UNSERVICEABLE AND A FULLY ENCLOSED, INTEGRAL PART OF THE MAIN DRIVE TRAIN SHOULD CLEARLY PUT NISSAN IN THE HOT SEAT FOR ALL COSTS FOR REPAIRS LABOR, PARTS, AND ANY OTHER RELATED EXPENSES.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10522672,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2013","dateComplaintFiled":"07/01/2013","vin":"JN8AZ18W79W","components":"ELECTRICAL SYSTEM","summary":"UNABLE TO OPEN DRIVER'S AND PASSENGERS FRONT DOOR.  WAS FINALLY ABLE TO OPEN PASSENGER FRONT DOOR STILL UNABLE TO OPEN DRIVER'S.  IF YOU WANT TO DRIVE CAR AT THIS POINT MUST CLIMB OVER SEAT.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10522675,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/28/2013","dateComplaintFiled":"07/01/2013","vin":"JN8AZ18W09W","components":"STEERING","summary":"WHEN MY WIFE GOT OUT OF THE VEHICLE, THE AUTOMATIC STEERING COLUMN ADJUSTING MOTOR MADE A TERRIBLE NOISE AND STOPPED WORKING LOCKING THE WHEN IN THE DOWN POSITION.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10521666,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2013","dateComplaintFiled":"06/25/2013","vin":"JN8AZ18W09W","components":"STEERING","summary":"THE AUTOMATIC ADJUSTMENT OF THE STEERING COLUMN GEARS ARE BROKEN AND THE STEERING WHEEL IS STUCK IN THE UP POSITION.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10521191,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2013","dateComplaintFiled":"06/22/2013","vin":"JN8AZ18W39W","components":"AIR BAGS","summary":"AIR BAG LIGHT STAYS ON. UPON REVIEW BY THE NISSAN DEALERSHIP, I WAS INFORMED THAT THE SENSOR UNDERNEATH THE PASSENGER SEAT COULD BE THE REASON THE LIGHT WAS BLINKING.  THE COST OF REPAIR WOULD BE $2500.00.  UPON REVIEW ON THE NISSAN WEBSITE THIS INFORMATION WAS FOUND \"NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT.\"  MY VEHICLE IS HAVING THE SAME PROBLEM, YET I WAS INFORMED BY NISSAN THAT MY VEHICLE WAS NOT INVOLVED IN THE RECALL.  IT SEEMS AS IF THIS IS A SAFETY ISSUE AND NEEDS TO BE INVESTIGATED.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10520775,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2013","dateComplaintFiled":"06/19/2013","vin":"JN8AZ18WX9W","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"AUTOMATIC DOOR LOCKS ON ALL FOUR DOORS MALFUNCTIONED, NOT AUTOLOCKING OR UNLOCKING WITH SMART KEY, OR DOOR HANDLE BUTTON.  PASSENGER SIDE IS INTERMITTENT, SO IT IS UNCERTAIN WHEN DOOR IS LOCKED OR NOT AND I CANNOT GET MY CHILD OUT OF THE CAR FROM THE OUTSIDE WITHOUT SOMEONE ELSE BEING INSIDE TO MANUALLY UNLOCK THE BACK DOORS.  THIS IS AN EMERGENCY SAFETY ISSUE AND REQUIRES RECALL.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10514118,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/29/2013","dateComplaintFiled":"05/29/2013","vin":"","components":"POWER TRAIN","summary":"I JUST GOT OFF THE PHONE WITH THE NISSAN DEALERSHIP AND THEY INFORMED ME THAT THERE WAS A LEAK BETWEEN THE TRANSFER CASE AND THE TRANSMISSION, IT ALSO CATCHES REALLY HARD WHEN YOU PUT IT INTO REVERSE OR DRIVE AND SOMETIMES TO A MINUTE TO FINALLY GO INTO GEAR. . THEY ALSO SAID THIS WAS A RECALL BUT FOR SOME REASON MY MURANOS VIN WASN'T POPPING UP AS ONE OF THE 2009 MURANOS THAT FELL UNDER THE RECALL. I WAS LOOKING AROUND YOUR WEB-SITE AND I SAW ANOTHER PERSON WAS HAVING THIS SAME ISSUE, AND IT SOUNDS LIKE THEY MIGHT HAVE BEEN TOLD THE SAME THING WE WERE. WHICH WAS BASICALLY TO KEEP AN EYE ON IT AND IF IT GETS WORSE OR IN BETTER TERMS WHEN IT GETS WORSE TO TAKE IT IN AND SPEND $3,000 TO HAVE IT FIXED. I'M NOT COMPLETELY SURE HOW THIS RECALL THING WORKS BUT IF ITS HAPPENING TO MULTIPLE 2009 NISSAN MURANO'S IT SEEMS LIKE THE RECALL SHOULD BE FOR THE WHOLE YEAR NOT JUST CERTAIN ONES.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10513602,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2013","dateComplaintFiled":"05/26/2013","vin":"","components":"POWER TRAIN,ENGINE","summary":"THE CAR WAS TAKEN TO THE NISSAN DEALERSHIP APPROXIMATELY 4 MONTHS AGO AND I WAS NOTIFIED OF THE TRANSFER CASE LEAKING AND WAS QUOTED AT LEAST $3,000  TO FIX IT.  I WAS TOLD IT WILL EVENTUALLY GO AND WILL AFFECT MY TRANSMISSION BUT TO STAY ON TOP OF MY OIL CHANGES AND FLUIDS TO HELP PREVENT THE SYSTEM FROM FAILING.  AT MY NEXT OIL CHANGE I ASKED IF THE SYSTEM WAS CHECKED AND I WAS TOLD \"EVERYTHING LOOKS GOOD.\" ABOUT A WEEK AGO (WAS NOT DUE YET FOR A OIL CHANGE)  MY CAR WOULD JOLT INTO REVERSE AND WOULD BE HESITANT TO GO AND SAME THING WITH DRIVING FORWARD.  THE CAR IS STUCK IN AWD, TRANSMISSION CLICKS WHEN DRIVING, AND JOLTING OCCURS DRIVING FORWARD AND REVERSING.  APPARENTLY THIS IS A COMMON PROBLEM WITH THE TRANSFER CASE FAILING IN THIS TYPE OF CAR.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10512091,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2013","dateComplaintFiled":"05/15/2013","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"THE PASSENGER DOOR BEHIND THE DRIVERS DOOR LOCK DOES NOT LOCK/UNLOCK WITH USING EITHER THE FOB OR WHEN THE CAR STARTS MOVING AND ALL THE DOOR LOCKS SHOULD LOCK AUTOMATICALLY. THIS IS A HUGE SAFETY ISSUE, EITHER THE DOOR IS NOT LOCKED AND SOMEONE CAN CARJACK IT OR IF WE HAD TO EVACUATE THE CAR AND WE HAD MANUALLY LOCKED THIS DOOR, ANYONE SITTING IN THAT SEAT WOULD NOT BE ABLE TO GET OUT UNLESS THEY CAN UNLOCK IT MANUALLY THEMSELVES, IF SOMEONE WANTED TO TRY AND GET THEM OUT EXTERNALLY, NOT GO TO HAPPEN!  GO ON ANY NISSAN MURANO FORUM AND THIS IS A LONG TERM INHERENT PROBLEM WITH NISSAN DOOR LOCKS.,  WHY IS THIS NOT GETTING ADDRESSED???  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10511815,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2013","dateComplaintFiled":"05/13/2013","vin":"JN8AZ18W09W","components":"FUEL/PROPULSION SYSTEM","summary":"UNABLE TO PUT FUEL IN THE VEHICLE!  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10509177,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2013","dateComplaintFiled":"04/22/2013","vin":"JN8AZ18U69W","components":"VISIBILITY/WIPER","summary":"I PUT THE DRIVERS SIDE SUN VISOR DOWN TO GET THE SUN OUT OF MY EYES, WHEN I WENT TO PUT IT BACK UP, I HEARD A POP AND IT JUST HUNG THERE--- NOW THE SUN VISOR WILL NOT GO BACK UP AND IT'S A SAFETY HAZARD AS IT IS BLOCKING MY REAR VIEW MIRROR BUT ALSO ANNOYING.  NISSAN WILL NOT FIX IT AND I DON'T HAVE THE MONEY TO REPLACE IT AS IT COSTS APPROXIMATELY $400 AND I JUST LOST MY JOB ON FRIDAY.  PLEASE ISSUE A RECALL FOR THIS!!  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10504856,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2013","dateComplaintFiled":"03/28/2013","vin":"JN8AZ18U99W","components":"VISIBILITY","summary":"I WAS DRIVING AT 55-60 MPH WITH NO VEHICLES IN FRONT OF ME, AND MY SUNROOF EXPLODED OUTWARD. SOUNDED LIKE A GUN SHOT GOING OFF INSIDE THE CAR. GLASS SLID OF THE BACK OF THE CAR AND I SLIGHTLY OPENED THE SUN SHADE AND WHERE THE GLASS IS THERE WAS A BIG HOLE WHERE IT HAD BLOWN OUT.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10504668,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2013","dateComplaintFiled":"03/27/2013","vin":"JN8AZ18U89W","components":"AIR BAGS","summary":"PASSENGER SIDE AIRBAG WON'T TURN ON.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10503326,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2013","dateComplaintFiled":"03/17/2013","vin":"JN8AZ18W99W","components":"STEERING,AIR BAGS","summary":"THE STEERING COLUMN IS STUCK AND THE MOTOR AND GEARS FAILED.  THIS HAS BEEN LISTED MORE THAN 100 TIMES ON THE INTERNET IN VARIOUS BLOGS.  TURNS OUT THE AUTOMATIC ADJUSTMENT EACH TIME YOU GET IN AND OUT OF THE CAR KILLS THE MOTOR AND GEARS AND IS ACTUALLY ADDRESSED IN A SERVICE BULLETIN NTB-09-073   HAVING THIS HAPPEN ALSO AFFECTED THE AIR BAG AND THE WARNING LIGHT IS NOW ON.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10503080,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2012","dateComplaintFiled":"03/14/2013","vin":"","components":"POWER TRAIN,ENGINE","summary":"WHEN VEHICLE IS ACCELERATED FROM A STOP, LOUD THUMP IS FELT AND HEARD FROM FLOORBOARD. NISSAN DEALER REFUSED TO COVER REPLACEMENT OF CRACKED FRONT END MOTOR MOUNTS. OTHER MURANO OWNERS REPORT THE SAME PROBLEM. THIS IS AN OBVIOUS SAFETY ISSUE.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10500791,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2013","dateComplaintFiled":"02/28/2013","vin":"","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"THE DRIVER DOOR WILL NOT LOCK OR UN-LOCK USING THE KEY FOB. THIS IS A SAFETY ISSUE BECAUSE THEY NO LONGER WILL LOCK AUTOMATICALLY.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10498544,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2013","dateComplaintFiled":"02/18/2013","vin":"","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"LIFTGATE WILL NOT OPEN FROM OUTSIDE, REGARDLESS OF METHOD USED.  THE DRIVER'S BUTTON, THE FOB, AND THE BUTTON ON THE LIFTGATE DO NOTHING.  IN THE EVENT OF AN EMERGENCY, THE LIFTGATE CANNOT BE USED AS A MEANS OF ENTRY OR EXIT OF THE VEHICLE.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10498049,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2013","dateComplaintFiled":"02/13/2013","vin":"","components":"POWER TRAIN","summary":"I WAS DRIVING HOME AND HEARD A NOISE WITH MY MURANO.  I NOTICED I HAD A LOSS IN POWER (MOVING FORWARD).  IT FELT LIKE IT I HAD PUT IT IN NEUTRAL - NO POWER AT ALL.  I WAS IN THE MIDDLE OF A 7 LANE HIGHWAY IN RUSH HOUR.  I MANAGED TO GET IT INTO THE TURNING LANE.  I POWERED OFF THE VEHICLE.  I WAITED A LITTLE WHILE AND POWERED IT BACK ON AND WAS ABLE TO GO A LITTLE FARTHER AND THEN ONCE AGAIN HAD NO POWER.  I CONTINUED THIS PROCESS UNTIL I WAS ABLE TO GET OFF THE MAIN ROAD.  I HAVE HEARD FROM A MECHANIC THAT IT IS MY TRANSMISSION.  I AM SO DISAPPOINTED TO SEE SO MANY PEOPLE HAVING THE EXACT SAME PROBLEM.  IF THERE IS ACTION WE CAN TAKE, PLEASE LET ME KNOW.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10496706,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2010","dateComplaintFiled":"02/07/2013","vin":"JN8AZ18U69W","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"AT ABOUT 65,000 MILES THE DRIVER DOOR LOCK ACTUATOR QUIT WORKING.  ALL 4 DOOR LOCK ACTUATORS ACTUATORS QUIT WORKING SHORTLY AFTER. THIS IS A SAFETY ISSUE BECAUSE MY CHILD'S DOOR COULD BE OPENED NOW SINCE THEY NO LONGER WILL LOCK AUTOMATICALLY. I AM AFRAID TO MANUALLY LOCK THE DOORS IN THE CASE OF AN CAR ACCIDENT IN WHICH WE WERE INCAPABLE OF GETTING OUT OF THE CAR TO SAVE HIM, THEN EMERGENCY PERSONNEL COULD EASILY OPEN DOORS IF ACTUATORS WORKED. THE UNLOCK BUTTONS WILL NOT WORK. ALSO, MY WIFE TRAVELS THROUGH DANGEROUS NEIGHBORHOODS IN WHICH SHE SHOULD BE ABLE TO LOCK ALL DOORS WITHOUT PULLING OFF THE ROAD. THE LOCK BUTTONS WILL NOT WORK.  PLEASE HELP! *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10492374,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2012","dateComplaintFiled":"01/13/2013","vin":"JN8AZ18W69W","components":"SERVICE BRAKES","summary":"WHEN I MOVED FROM A CLEAN SURFACE PARKING LOT INTO ONE THAT HAD SNOW I FELT THE WHEELS PULSATE (I JUST ACCELERATED TO TURN INTO THE LOT. I MOVED IN THE LOT TO A PARKING SPACE AND STOPPED WITHOUT A PROBLEM.) RETURNING TO THE CAR.(WHICH NEEDS A BRAKE PEDAL APPLICATION TO START) I PROCEEDED OUT OF THE LOT AND UPON MY !ST BRAKE APPLICATION THE BRAKE PEDAL TRAVELED ALMOST TO THE FLOOR. MY HUSBAND CHECKED THE BRAKE FLUID LEVEL WHICH WAS AT THE FULL MARK.THERE WAS A FULL PEDAL IF IT WAS PUMPED A COUPLE OF TIMES. HAD A FLATBED TAKE TO THE MECHANIC. HE CHECKED FOR LEAKS,FOUND NONE.CHECKED WHEEL BEARING PLAY AND FOUND OK. HE THAN BLEED THE BRAKE SYSTEM AND THE BRAKE PEDAL OPERATES AT THE POSITION BEFORE THE HAPPENING.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10492108,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2012","dateComplaintFiled":"01/10/2013","vin":"JN8AZ18W19W","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS INFORMED THE CONTACT THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,060.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10490560,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/18/2011","dateComplaintFiled":"12/31/2012","vin":"JN8AZ18WX9W","components":"POWER TRAIN","summary":"NISSAN PERFORMED WARRANTY TO CVT AXLE SEAL AND TRANSFER ASSY. CASE SEALS AT MILEAGE 50,332. THEN AT 55,5570 ON AUG 02, 2011 NISSAN HAD TO REPLACE THE TRANSFER CASE ASSY. (PART NUMBER 3310-JP11B) UNDER WARRANTY , THEN ON DEC 12, 2012, MILEAGE 80,841,  THE TRANSFER CASE ASSY. (PART NUMBER 3310-JP11C) FAILED AGAIN WHICH NISSAN REPLACED BUT NO LONGER CONSIDER IT UNDER WARRANTY AND AT A COST TO ME OF $3700.66.  THEN AT MILEAGE 80,935 THE TRANSFER CASE ASSY. SEALS BEGAN LEAKING WHICH THE DEALER FIXED UNDER WARRANTY FROM THE PREVIOUS REPAIR WORK.  WE CALLED THE NISSAN OFFICE AS WE THOUGHT THE TRANSFER CASE ASSY. WAS COVER UNDER THE CVT SYSTEM EXTENDED WARRANTY.  NISSAN IS NOW CLAIMING THIS IS NOT PART OF THE CVT SYSTEM WHICH THEY EXTENDED THE WARRANTY ON UP TO 10 YEARS OR 120,000 MILES EVEN THOUGH IT IS AN INTEGRAL PART OF THE SYSTEM. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10490291,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2009","dateComplaintFiled":"12/28/2012","vin":"JN8AZ18W89W","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"THE VEHICLE CVT BECOMES UNSTABLE. VEHICLE UNEXPECTEDLY LOSES POWER AT TIMES. GOT OFF HIGHWAY RAMP AND CAME TO A NORMAL STOP. STEPPED ON ACCELERATOR TO MOVE INTO TRAFFIC. VEHICLE HESITATED AND CRAWLED SLOWLY INTO TRAFFIC FOR 5 TO 10 SECONDS BEFORE SURGING FORWARD WITH ACCELERATOR TO THE FLOOR. NEARLY T-BONED ON SEVERAL OCCASIONS. HAVE GONE THROUGH 4 TRANSMISSIONS SO FAR AND THE DEALERSHIP IS CONTEMPLATING ANOTHER REPLACEMENT. I HAVE NO CONFIDENCE ANOTHER TRANSMISSION WILL FIX THE PROBLEM SINCE THE SAME DANGEROUS FAILURE MODE KEEPS SHOWING UP TOTALLY WITHOUT WARNING.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10487614,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2012","dateComplaintFiled":"12/06/2012","vin":"JN8AZ18U59W","components":"AIR BAGS,TIRES","summary":"SUPPLEMENTAL AIR BAG WARNING LIGHT WILL NOT TURN OFF, ALSO PASSENGER AIR BAG STATUS LIGHT REMAINS LIT EVEN WITH ADULT RIDING IN PASSENGER SEAT.  AIR BAG SAFETY SHOULD NOT FAIL ON A CAR EVER.      TPMS LIGHT WILL NOT TURN OFF WITH TIRES INFLATED AT PROPER PRESSURE.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10487370,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2012","dateComplaintFiled":"12/04/2012","vin":"","components":"STEERING","summary":"THE STEERING WHEEL MOTORS TO MOVE WHEEL UP, DOWN AND IN, OUT ARE BROKEN AND STEERING WHEEL STUCK IN UP POSITION MAKING THE CAR DIFFICULT TO DRIVE. TOOK VEHICLE TO DEALER. THEY WANT $933 TO REPLACE THESE KNOWN DEFECTIVE MOTORS. THE WARRANTY THEY PROVIDE FOR THE REPLACEMENT IS FOR 12 MONTHS OR 4000 MILES. NISSAN MUST NOT HAVE MUCH FAITH IN THESE MOTORS.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10481538,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2012","dateComplaintFiled":"10/23/2012","vin":"JN8AZ18W69W","components":"ELECTRICAL SYSTEM","summary":"THE WARNING LIGHT KEEPS COMING ON SAYING THE BACK HATCH IS OPEN WHICH MAKES MY AUTOMATIC DOOR LOCKS CONSTANTLY OPEN AND CLOSE. I TOOK IT TO NISSAN AND THEY SAY THE BACK HATCH LATCH ASSEMBLY NEEDS TO BE REPLACED.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10481482,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2012","dateComplaintFiled":"10/22/2012","vin":"JN8AZ18W69W","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"THE KEYLESS REMOTE APPEARS TO LOCK THE DOORS AND SET THE SECURITY SYSTEM.  THE DOOR HANDLE WAS PULLED ALLOWING ENTRY INTO THE CAR WHILE IT WAS THOUGHT TO BE LOCKED. THE ALARM SOUNDS BUT THE CAR CAN BE ACCESSED WHEN IT APPEARS AND SOUNDS AS IF IT IS PROPERLY LOCKED. ONLY THE DRIVERS DOOR LOCKS. THE DOOR CAN BE OPENED WHILE IN MOTION FROM THE INSIDE.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10475110,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2012","dateComplaintFiled":"09/11/2012","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"I OWN A 2009 NISSAN MURANO S MODEL.  MY DRIVER'S SIDE DOOR POWER LOCK JAMMED 3 DAYS AGO FOR NO APPARENT REASON WHATSOEVER.  I WENT TO WORK AND WHEN I CAME OUT THE KEYLESS ENTRY KEY DID NOT UNLOCK THE DRIVER'S SIDE DOOR.  ALL OTHER DOORS WERE FINE.  I BROUGHT IT THE DEALER ON MONDAY WHO COULD NOT GET THE DOOR UNLOCKED AND THEN NOTIFIED ME THAT THE DOOR PANEL ACCESS WAS IN THE PART OF THE CAR INACCESSIBLE BECAUSE THEY COULD NOT GET THE DOOR OPENED AT ALL.  I WAS ASKED TO BRING THE CAR BACK TO NISSAN.  I WILL UPDATE THIS COMPLAINT AT THAT TIME.  RIGHT NOW THIS IS A SERIOUS SAFETY ISSUE, NOT TO MENTION THE INCONVENIENCE TO ME AS A CUSTOMER CLIMBING OVER THE CENTER CONSOLE.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10474527,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2012","dateComplaintFiled":"09/10/2012","vin":"JN8AZ18W09W","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE PASSENGER AIR BAG LIGHT ILLUMINATED. THE CONTACT WAS INFORMED OF RECALL NHTSA CAMPAIGN ID NUMBER: 08V521000 (AIR BAG). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL.  THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 51,000.   UPDATED 10/17/12 *CN UPDATED 10/24/2012 *JS","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10472532,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2012","dateComplaintFiled":"08/26/2012","vin":"","components":"STEERING,ELECTRICAL SYSTEM","summary":"PROBLEM WITH THE TILT AND TELESCOPE OF THE STEERING COLUMN.  WHEN TURNING ON THE CAR, GEARS SEEM TO BE GRINDING AND THE AUTOMATIC FEATURE NO LONGER WORKS.  WHEEL DOES NOT RETURN TO THE PRE-SET LOCATION. ALSO THE AUTO SEAT FEATURE DOES NOT RETURN TO THE PRE-SET LOCATION.  THERE'S A BIG PROBLEM WITH THE ELECTRICAL SYSTEM IN THE 2009 NISSAN MURANO.  A COUPLE OF MONTHS AGO, IT COST ME OVER $500 TO GET THE REAR HATCH DOOR FIXED WHEN ALL OF A SUDDEN IT LOCKED SHUT.  OF COURSE, THERE'S NO WAY TO UNLOCK THIS MANUALLY FROM INSIDE THE VEHICLE AND THIS COULD BE A POTENTIAL SAFETY HAZARD.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10466634,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2012","dateComplaintFiled":"07/19/2012","vin":"JN8AZ18U69W","components":"ENGINE","summary":"I WAS DRIVING THIS CAR AND IT FEELS LIKE IT IS CHOKING OR RUNNING OUT OF GAS ( WHEN IT HAS GAS IN THE TANK) AND ENGINE STOPS IN THE MIDDLE OF THE ROAD OR FREEWAY AND STEERING WHEEL BECOMES VERY HARD. WHEN IT HAPPENED FIRST I TOOK IT TO MY LOCAL NISSAN DEALER SHIPR (TROPHY NISSAN MESQUITE TX) THEY SAID THE MY AIR FLOW METER AND SENSOR WAS BAD THEY CHANGED IT AND CHARGED ME $700.00 I TOOK THE CAR HOME AFTER 3-4 DAYS SAME PROBLEM AGAIN VEHICLE ENGINE STOP WHILE DRIVING ON THE ROAD. I TOOK THE VEHICLE BACK TO TROPHY NISSAN AND THEY KEPT VEHICLE FOR ABOUT 4 DAYS AND TOLD ME THAT THEY CAN NOT DUPLICATE THE PROBLEM . AGAIN I TOOK THE VEHICLE WITH ME AND NEXT DAY I HAVE THE SAME PROBLEM IT FEELS LIKE CHOKING AND ENGINE STOPS IN THE MIDDLE OF THE ROAD. IT IS REALLY DANGEROUS TO DRIVE THIS VEHICLE IN THIS CONDITION, I AM NOT GETTING ANY HELP FROM NISSAN DEALER SHIP TROPHY NISSAN IN MESQUITE TX .  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10461873,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2012","dateComplaintFiled":"06/15/2012","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"WE OWNS A 2009 NISSAN MURANO. WHILE STARTING THE CAR, WE NOTICED THAT THE FUEL GAUGE FAILED TO DISPLAY AN ACCURATE FUEL LEVEL READING.  THE MALFUNCTION OCCURRED WHENEVER THE VEHICLE WAS STARTED OR IN MOTION OR WHEN AC WAS ON PRIOR TO STARTING THE CAR.  AFTER THIS ISSUE THE SERVICE ENGINE SOON LIGHT ILLUMINATED ALSO. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED TO US THAT FUEL LEVEL SENSORS WOULD NEED TO BE REPLACED. THE AUTHORIZED DEALER MENTIONED OTHER CARS HAVE HAD SAME PROBLEM AND THIS MODEL MIGHT BE COVERED UNDER A RECALL BUT IT WAS NOT BASED ON THE VIN NUMBER.  THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE DEALER WILL CHARGE $450 TO REPAIR THE ISSUE WHICH IS AN ISSUE FOR OTHER NISSAN CARS.  WE ARE PAYING THE DEALER TO FIX THE ISSUE BUT THIS SHOULD NOT BE CHARGED TO CUSTOMER IF THE ISSUE IS WITH OTHER NISSAN CARS. *JB","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10460415,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2012","dateComplaintFiled":"06/03/2012","vin":"JN8AZ18UX9W","components":"ENGINE","summary":"VEHICLE WAS IN SHOP FOR MAJOR (60K) MAINTENANCE.   INSPECTIONS SHOWED SOME LEAKAGE OF COOLANT FROM TOP OF ENGINE, DIAGNOSIS CONFIRMED AS LEAKING HEAD GASKETS. HAVE PURSUED COMPLAINTS WITH NISSAN DEALER AND NISSAN CONSUMER AFFAIRS.  THIS IS A MAJOR DEFECT REQUIRING EXPENSIVE REPAIR IF NOT CORRECTED COULD LEAD TO ENGINE OVERHEATING AND FAILURE.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10459066,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2012","dateComplaintFiled":"05/21/2012","vin":"JN8AZ18W19W","components":"ENGINE","summary":"I WAS DRIVING AT ABOUT 25-30 MPH AND THE ENGINE JUST SHUT DOWN.. NO WARNINGS NO LIGHTS JUST STOPPED IN DRIVE.. I THEN TRIED TO START IT PUTTING IT IN PARK AND COULD NOT TRIED ABOUT 25 MIN. I FINALLY GOT IT STARTED BY PUTTING MY FOOT ON THE BRAKE AND PUSHING THE START BUTTON AND THEN QUICKLY HITTING THE GAS, ONCE GETTING IT STARTED I PULLED IT OVER OFF THE ROAD AND LET IT IDLE. I WAS ABLE TO GET IT HOME WITH OUT ANYMORE PROBLEMS.. I THEN TOOK IT TOO MY NISSAN DEALER AND THEY COULD NOT FIND ANYTHING WRONG COMPUTER DID NOT READ ANY ERRORS.. I ONLY HAVE 25000 MILES ON THE CAR AND IS LESS THEN 3 YEARS OLD AND ALWAYS SERVICED.  *TT","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10458852,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2012","dateComplaintFiled":"05/17/2012","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR EMITTED A LOUD NOISE WHEN IT WAS OPENED OR CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE LOCK ACTUATOR ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 137,785.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10457248,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2012","dateComplaintFiled":"05/03/2012","vin":"JN8AZ18W39W","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED WHILE ATTEMPTING TO ADJUST THE STEERING WHEEL, IT BECAME STUCK IN THE UP POSITION AND COULD NOT BE LOWERED. SINCE THE CONTACT WAS UNABLE TO LOWER THE STEERING WHEEL IT WAS DIFFICULT TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE TILT MOTOR FOR THE STEERING WHEEL WAS DEFECTIVE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 70,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10457249,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2012","dateComplaintFiled":"05/03/2012","vin":"JN8AZ18W39W","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THE VEHICLE HAD A KEYLESS LOCK AND THE FRONT DRIVER'S SIDE WOULD NOT LOCK WITH THE REMOTE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE ACTUATOR FAILED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 70,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10456845,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2011","dateComplaintFiled":"04/30/2012","vin":"JN8AZ18W79W","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE RACK AND PINION LEAKED. THE CONTACT ALSO STATED THAT THE VEHICLE MADE A LOT OF NOISE AND HAD TO CONSTANTLY HAVE TO HAVE THE POWER STEERING FLUID REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE RACK AND PINION UNIT NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 94,000 AND THE CURRENT MILEAGE WAS 101,000.   UPDATED 6/4/12 *CN  UPDATED 06/11/12","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10456757,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2011","dateComplaintFiled":"04/28/2012","vin":"JN8AZ18W59W","components":"AIR BAGS","summary":"THE OCCUPANT SENSOR FAILED WHICH DISABLES THE ENTIRE AIRBAG SYSTEM.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10452965,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2012","dateComplaintFiled":"03/26/2012","vin":"","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"PASSENGER DOOR WON'T OPEN.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10452462,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2012","dateComplaintFiled":"03/20/2012","vin":"","components":"AIR BAGS","summary":"DASHBOARD AIR BAG WARNING LIGHT BEGAN FLASHING.  SUBSEQUENT TRIP TO THE DEALER DIAGNOSED A DEFECTIVE PASSENGER SEAT SENSOR, WHICH IS BUILT IN TO THE SEAT BOTTOM, SO THE ENTIRE UNIT MUST BE REPLACED.  ALTHOUGH I HAD PURCHASED AN EXTENDED WARRANTY, THAT PART WAS NOT COVERED AND THE SEAT BOTTOM MUST BE REPLACED AS IT IS A SAFETY ISSUE.  FORWARDED A REQUEST FOR ASSISTANCE TO NISSAN USA, AND THE JURY IS STILL OUT ON THAT MOVE.  THERE HAVE BEEN VERY FEW PASSENGERS IN THAT AUTOMOBILE, WITH THE GREAT MAJORITY OF THE MILES ON THE CAR BEING DRIVER ONLY MILES.  *KB","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10450142,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2012","dateComplaintFiled":"03/03/2012","vin":"JN8AZ18W49W","components":"AIR BAGS","summary":"ON APPROX. 10 JAN 2012 THE AIRBAG LIGHT ON THE DASH BEGAN FLASHING. I MADE AN APPOINTMENT WITH JOHN LEE NISSAN TO HAVE IT CHECKED AND SERVICED. AFTER RESEARCHING THE CODES THE DEALER DETERMINED THE AIR BAG SENSOR IN THE PASSENGER SEAT CUSHION FAILED. THE SENSOR IS BUILT INTO THE SEAT CUSHION THEREFORE REQUIRING A NEW SEAT. THE VEHICLE IS OUT OF WARRANTY SO I OPENED A CASE WITH NISSAN CONSUMER AFFAIRS (NCA). FILE # 7357731. THE SERVICE MANGER AT JOHN LEE NISSAN SENT HIS REPORT TO NCA WITH HIS DETERMINATION THAT GIVEN THE FAILURE IS A DIRECT RESULT OF ENGINEERING AND A SAFETY CONCERN FOR THE PUBLIC, NCA SHOULD COVER  THE COST OF REPAIRS. NISSAN HAS HAD VIN SPECIFIC RECALLS FOR SEAT-SEATBELT-AIRBAG COMPONENTS IN 2009. SEE RECALL INFORMATION LISTED BELOW. I POINTED OUT TO THE DEALER AND TO NCA THE LISTED RECALL BUT THEY INFORMED ME IT DID NOT INCLUDE MY VIN. AFTER NUMEROUS CONVERSATIONS WITH [XXX]AT NCA HE ALSO FELT THE REPAIR SHOULD BE COVERED BY NISSAN. HE WAS NOT ABLE TO MAKE A DECISION DUE TO THE CASE BEING ELEVATED TO A HIGHER TEAR WITHIN NCA. NCA HAS DENIED THE CLAIM.  RELEASE: NISSAN NORTH AMERICA, INC. 20081007  COMPONENT:  SUMMERY  NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).  CONSEQUENCES:  THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.   NISSAN NORTH AMERICA, INC. 20081007.      INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10449017,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2012","dateComplaintFiled":"02/22/2012","vin":"","components":"ENGINE AND ENGINE COOLING,ELECTRONIC STABILITY CONTROL (ESC)","summary":"HEAD GASKET LEAKING.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10448297,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2011","dateComplaintFiled":"02/17/2012","vin":"JN8AZ18W99W","components":"FUEL SYSTEM, GASOLINE","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE FUEL GAUGE FAILED TO DISPLAY AN ACCURATE FUEL LEVEL READING. THE MALFUNCTION OCCURRED WHENEVER THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED TO THE CONTACT THAT TWO FUEL LEVEL SENSORS WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PERMANENT DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.  UPDATE 03/01/12 *BF  THE CONSUMER STATED THE MANUFACTURER REFUSED TO MAKE ANY REPAIRS. THE FAILURE USUALLY OCCURRED WHEN THE FUEL TANK WAS LESS THAN 1/2 FULL. UPDATED 03/16/12","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10447527,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2012","dateComplaintFiled":"02/11/2012","vin":"JN8AZ18W39W","components":"TIRES,WHEELS","summary":"THIS IS A SERIOUS SAFETY HAZARD. THE NUT HOLDING THE TPMS SENSOR/TIRE FILL VALVE FAILED CATASTROPHICALLY  WITH 2 LONGITUDINAL CRACKS WHILE TRAVELING 70 MPH ON INTERSTATE 5 NEAR VALENCIA, CALIFORNIA.  TIRE PRESSURE RELEASED SUDDENLY (NO PREVIOUS WARNING BY THE TPMS SYSTEM). THE CAR PULLED STRONGLY TO THE LEFT (FAILURE WAS IN THE FRONT LEFT TIRE).  REGAINED CONTROL OF THE CAR AND PULLED OFF TO SHOULDER. NUT SHOWS EVIDENCE OF CORROSION AND DIRT IN ONE OF THE TWO CRACKS. TIRE WAS UNDAMAGED BY ANY ROAD HAZARD, ONLY THE TPMS SENSOR/FILL VALVE WAS LOOSE IN THE WHEEL, AND THE NUT CAME APART WHEN HAND INSPECTING THE VALVE.  A NISSAN SERVICE BULLETIN EXISTS FOR CORRODED NUTS IN EASTERN STATES WHERE SALT IS USED ON ROADS, HOWEVER THIS VEHICLE HAS STRICTLY BEEN IN CALIFORNIA, WITH LESS THAN 10 TRIPS TO SKI AREAS IN CALIFORNIA, WHICH DOES NOT USE SALT ON ITS ROADS. TIRE AND NUT ARE AVAILABLE FOR INSPECTION.  THIS APPEARS TO BE A SIGNIFICANT SAFETY ISSUE AS CONTROL OF THE VEHICLE IS AT RISK DUE TO THE SUDDEN NATURE OF THE TIRE PRESSURE LOSS AND DEFLATION.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10441563,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2011","dateComplaintFiled":"12/28/2011","vin":"JN8AZ18U09W","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"ABS MODULE FAILURE. NEEDS REPLACEMENT. IN CASE OF EMERGENCY, ABS,VDC AND STABILITY CONTROL ARE NOT GOING  TO CONTROL THE VEHICLE. ALSO THE TIRES LIGHTS  WARNING AND THE BRAKES ARE ON.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10440613,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2011","dateComplaintFiled":"12/20/2011","vin":"JN8AZ18W49W","components":"ELECTRICAL SYSTEM","summary":"10 MINUTES AFTER VEHICLE WAS PARKED, WITH DOORS LOCKED AND WINDOWS ROLLED UP, MY WIFE WAS ALERTED BY A PASSERBY THAT HER CAR WAS ON FIRE. FIRE STARTED IN THE FORWARD PASSENGER COMPARTMENT AND SPREAD  THRU THE PASSENGER COMPARTMENT VERY RAPIDLY. VEHICLE WAS A TOTAL LOSS. VEHICLE HAD NO AFTERMARKET WORK AND HAD NOT BEEN INVOLVED IN ANY ACCIDENTS. ALL SERVICE WORK WAS PERFORMED BY A CERTIFIED NISSAN DEALER ON SCHEDULE.PROGRESSIVE INSURANCE INVESTIGATED AND FOUND OWNER NOT TO BE AT FAULT (CLAIM #[XXX] WAS PAID). I HAVE REQUESTED NISSANS INTERNAL INVESTIGATION ROOT CAUSE ANALYSIS REPORT TO DETERMINE CAUSE OF FIRE, BUT THEY WILL NOT RELEASE THE INFORMATION TO ME. I FEEL THEY HAVE SOMETHING TO HIDE . NISSAN POC[XXX] SHE WOULD NOT PASS ME UP THE CHAIN AT NISSAN SO THAT I COULD SPEAK TO SOMEONE OTHER THAN HER.  CONCERN IS THERE MAYBE OTHER INCIDENCES OF NISSAN MURANO FIRES THAT ARE NOT BEING REPORTED. I WAS LUCKY THAT THE FIRE OCCURRED OUTSIDE THE HOME AND NOT IN THE GARAGE AT MY HOUSE WHERE IT IS ALWAYS PARKED.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10439756,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2011","dateComplaintFiled":"12/13/2011","vin":"JN8AZ18W49W","components":"ELECTRICAL SYSTEM","summary":"ALTERNATOR WENT OUT AND SENT VEHICLE INTO \"FAIL SAFE\" MODE AND STOPPED THE VEHICLE.   MY WIFE WAS COMING ON FROM WORK AND IT PUT HER IN THE MIDDLE OF A BAD NEIGHBORHOOD.   THIS IS THE SAME THING WITH THE MURANO FROM THE 2005 RECALLS.   IT IS STILL HAPPENING AND NISSAN IS DOING NOTHING FOR THE NEWER VEHICLES.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10429556,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2011","dateComplaintFiled":"10/12/2011","vin":"","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE STEERING WHEEL COLUMN ADJUSTER FAILED. WHEN THE ENGINE WAS STARTED, THE CONTACT HEARD A GRINDING NOISE AND WAS UNABLE TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 53,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10426614,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2011","dateComplaintFiled":"09/21/2011","vin":"JN8AZ18W49W","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A WHISTLING SOUND AND FELT A VIBRATION IN THE VEHICLE. THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE TRANSMISSION AND THE TRANSFER CASE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10424677,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2011","dateComplaintFiled":"09/11/2011","vin":"","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"POWER DOOR LOCKS DO NOT WORK ON TWO OF THE DOORS -- DRIVER'S DOOR AND RIGHT REAR PASSENGER DOOR. ONE DOOR LOCK STOPPED WORKING LAST WEEK; THE OTHER DOOR LOCK STOPPED WORKING YESTERDAY. REAR DOOR CANNOT BE LOCKED TO KEEP OUR CHILDREN IN -- A SAFETY ISSUE -- AND IT HAS TO BE LOCKED MANUALLY. IN THE EVENT OF AN ACCIDENT, I WILL BE UNABLE TO UNLOCK THE DOOR AND ALLOW THE CHILDREN TO ESCAPE; AGAIN, A SAFETY ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10420822,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2011","dateComplaintFiled":"08/20/2011","vin":"JN8AZ18W19W","components":"STEERING","summary":"FOR THE MONTH OF AUGUST 2011, MY 2009 NISSAN MURANO HAS EXPERIENCED FOUR (4) STEERING WHEEL FAILURES THAT COULD'VE RESULTED IN SERIOUS BODILY INJURY OR DEATH.  HAWKINSON NISSAN REPLACED THE SERPENTINE BELT AT LEAST TWICE IN LESS THAN A TWO-WEEK PERIOD IN AUGUST OF THIS YEAR BECAUSE IT WAS SHREDDED.  ALTHOUGH THE DEALERSHIP HAD DONE MULTIPLE MULTI-POINT INSPECTIONS THIS MONTH, THEY REPORTED THAT THERE WAS NO EVIDENCE OF ANY PENDING FAILURE OF THE SERPENTINE BELT WHEN THEY DID THE INSPECTIONS.  IN ADDITION, ON AUGUST 8, 2011, THE TECHNICIAN FOUND A \"PASS SIDE RACK AND PINION BOOT FILLING UP WITH FLUID FROM BAD SEAL IN POWER STEERING RACK,\" ACCORDING TO THE INVOICE.  NISSAN FOUND A LEAK IN THE POWER STEERING HIGH PRESSURE LINE. NISSAN REPAIRED THE PROBLEM BY REPLACING THE HIGH PRESSURE POWER LINE AND POWER STEERING RACK.  THEY ALSO BLED THE POWER STEERING FLUID SYSTEM AND PERFORMED A FRONT END ALIGNMENT, ACCORDING TO THE INVOICE.    I DO NOT THINK THE 2009 NISSAN MURANO IS SAFE TO DRIVE BECAUSE I WAS NEARLY KILLED OR BADLY INJURED MULTIPLE TIMES. THEY NEED TO RECALL THE VEHICLE SINCE THEY'VE ATTEMPTED TO CORRECT ISSUES WITH THE STEERING WHEEL ON MULTIPLE TIMES WITH NO AVAIL. I'M AFRAID OF THEM RETURNING THE VEHICLE TO ME SINCE THE MECHANICS OBVIOUSLY CANNOT FIX THE PROBLEM SINCE IT'S MOST LIKELY A DEFECT THAT'S CAUSING THE SERPENTINE BELT TO CONSTANTLY SHRED WITH NO PRIOR EVIDENCE OF PENDING FAILURE OR WEAR AND TEAR.   *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10417865,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2011","dateComplaintFiled":"08/07/2011","vin":"JN8AZ18W19W","components":"STEERING,EQUIPMENT","summary":"ON TUESDAY, AUGUST 2, 2011, I WAS DRIVING ON A MAJOR EXPRESSWAY.  WHILE TRYING TO EXIT FROM THE EXPRESSWAY, THE STEERING WHEEL ON MY 2009 NISSAN MURANO LOCKED, MAKING IT IMPOSSIBLE FOR ME TO TURN IT.  I WAS ALMOST HIT BY AN 18-WHEEL SEMI-TRAILER TRUCK. THE INCIDENT RESULTED IN BLACK SKID/TIRE MARKS ON THE SIDE OF THE ROAD BY MY CAR AND THE TRUCK THAT WAS TRYING TO AVOID FROM HITTING ME.  NISSAN'S CONTRACTED TOWING SERVICE HAD TO TOW MY VEHICLE INTO NISSAN'S SHOP SINCE THE VEHICLE COULD NOT BE DRIVEN SAFELY AFTER THE INCIDENT. ON AUGUST 3, THE SERVICE ADVISOR CALLED TO SAY THAT THE PROBLEM WITH THE STEERING WHEEL HAD BEEN FIXED. HE INDICATED THAT THE STEERING WHEEL WOULD NOT TURN BECAUSE OF A FAULTY SERPENTINE BELT.  HE SAID THE SERPENTINE BELT WAS REPLACED, THAT THEY HAD TEST DROVE THE VEHICLE BEFORE ITS RELEASE TO ME, AND THAT THE VEHICLE WAS NOW SAFE TO DRIVE.      IT SHOULD BE NOTED THAT MY NISSAN HAD PREVIOUSLY BEEN IN NISSAN'S SHOP BARELY A WEEK BEFORE THE AUGUST 2ND INCIDENT, ON JULY 21ST, FOR OTHER DEFECT ISSUES WHICH WERE COVERED BY WARRANTY.  WHEN THE CAR WAS IN THE SHOP FOR THE JULY REPAIRS, THE SERVICE REPRESENTATIVES HAD INDICATED THAT THEY HAD DONE A FULL INSPECTION OF THE VEHICLE.  WHAT IS INTERESTING TO ME IS THAT DURING THE FULL INSPECTION, NISSAN DID NOT DISCOVER ANYTHING WRONG WITH THE SERPENTINE BELT THEN. IF THE BELT WERE WEARING AWAY, NISSAN SHOULD HAVE BEEN ABLE TO DISCOVER AND DISCLOSE THE WEAR AND TEAR DURING THE FULL INSPECTION IN LATE JULY. EVEN AFTER THE SERPENTINE BELT WAS REPLACED ON AUGUST 3, 2011, THE STEERING WHEEL IS STILL DIFFICULT TO STEER. I'M NOT SURE WHETHER THIS IS A MANUFACTURING/DESIGN DEFECT, BUT I THINK THIS SHOULD BE LOOKED INTO CAREFULLY SINCE THIS IS OBVIOUSLY A SERIOUS SAFETY ISSUE.  IF A DRIVER IS SLOWING DOWN TO GET READY TO TURN BUT SUDDENLY CANNOT TURN BECAUSE OF A PROBLEM WITH THE STEERING WHEEL, ANOTHER VEHICLE TRAVELING BEHIND COULD EASILY HIT THE DRIVER IN FRONT.  THIS COULD RESULT IN A TRAGIC ACCIDENT.  *TT","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."},{"type":"Equipment","productYear":"9999","productMake":"NISSAN","productModel":"999R5-AR000","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10414595,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2011","dateComplaintFiled":"07/21/2011","vin":"JN8AZ18WX9W","components":"UNKNOWN OR OTHER","summary":"DRIVING ON I-79 - LIGHT OUT - MANY OTHERS ON ROAD - NO DEBRIS - TIRE BLEW OUT - SENSOR ON AND IMMEDIATE BLOWOUT - NO PRIOR PROBLEMS AND HAD NOT RUN OVER ANYTHING PRIOR. NISSAN TERRIBLY UNRESPONSIVE. HAD TO PROACTIVELY CALL THEM 10-20 TIMES. 1ST PERSON COULDN'T CONVERSE IN ENGLISH - GAVE ME FALSE INFORMATION. SUPERVISOR WAS CONSTANTLY UNAVAILABLE AND NEVER RETURNED CALLS. ULTIMATELY THEY SAID THEY DIDN'T HAVE SIMILAR REPORTS. I DON'T BELIEVE THEM. TIRE COMPANY SAID SAW THIS PROBLEM MANY TIMES - SAYS THE TIRE SENSOR CORRODED AND FELL INTO THE TIRE WHICH SPRANG THE LEAK. FOUND NO OTHER DAMAGE TO TIRE. COULD HAVE DIED ON THAT HIGHWAY. MOST PEOPLE WOULDN'T TAKE THE TIME TO WRITE THIS SO I'M DOING IT FOR THEM. SHAME ON THE COMPANY FOR DOING NOTHING TO RESEARCH IT FURTHER. WOULDN'T EVEN PAY FOR THE TIRE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10412108,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2011","dateComplaintFiled":"07/13/2011","vin":"JN8AZ18U69W","components":"STRUCTURE,EQUIPMENT","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING  APPROXIMATELY 70 MPH THE CONTACT NOTICED THAT THE AIR CONDITIONER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE FRONT BUMPER ON THE VEHICLE HAD THREE SMALL HOLES WHICH ALLOWED DEBRIS INTO THE ENGINE AND DAMAGED THE CONDENSER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,600.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10410329,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2011","dateComplaintFiled":"07/03/2011","vin":"JN8AZ18W69W","components":"VISIBILITY","summary":"SUNROOF EXPLODED OUT WHILE TRAVELING AT HIGHWAY SPEED (70 MPH) AT APPROXIMATELY 0930 AM.  WEATHER CONDITIONS: CLEAR AND SUNNY.  ROAD CONDITIONS: DRY AND SMOOTH, NO DEBRIS.  NO OTHER VEHICLES TO THE FRONT OR SIDES SO IT IS IMPOSSIBLE TO BE ROAD DEBRIS DAMAGE SUCH AS ROCKS OR OTHER DEBRIS.  APPEARS TO BE A PRODUCT OR DESIGN DEFECT. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10408257,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2011","dateComplaintFiled":"06/20/2011","vin":"JN8AZ18W19W","components":"FUEL SYSTEM, GASOLINE","summary":"CAN NOT FILL THE TANK WITH FUEL NO MATTER HOW SLOW YOU TRY. THE MECHANIC SAYS THE ROLL OVER SAFETY DEVICE  IS THE PROBLEM WHICH REQUIRES A WHOLE NEW GAS TANK AT A COST OF OVER $1000.00","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10386524,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2011","dateComplaintFiled":"03/05/2011","vin":"JN8AZ18U29W","components":"ENGINE AND ENGINE COOLING","summary":"WE OWN A 2009 NISSAN MURANO SL BOUGHT NEW AND THE HEAD GASKET CRACKED LEAKING FLUIDS AND EMITTING A STRONG SMELL OF COOLANT. WE HAVE HAD A FEW UNPLEASANT REPAIRS, NEW BRAKES AT 30,000, NEW TIRES AT 32,000 AND NOW AT ONLY 57,000 MILES CRACKED HEAD GASKETS. WE HAVE HAD ALL THE RECOMMEND SERVICES PERFORMED.  HAD WE WAITED WE JUST WOULD NEED TO GET USE TO THE SMELL OF COOLANT. IT WAS COVERED UNDER THE WARRANTY. BOTH THE NISSAN DEALER AND AN INDEPENDENT SHOP CONFIRMED THE NEED TO REPLACE BOTH HEAD GASKETS.  THE ENGINE NEEDS TO BE DROPPED IN ORDER TO COMPLETE THE REPAIR.  WE HAVE BEEN WAITING A WEEK FOR THE COMPLETION OF THE REPAIRS.  MANY REPORTS SHOW THAT THEIR MURANO JUST WAS NOT THE SAME AFTER THE HEAD GASKET ISSUE AND WE DON'T WANT TO HAVE ANOTHER FAILURE AND FIND OUT WHAT WILL HAPPEN WHEN IT OUR NISSAN TURNS 60,001....OUR CONCERN IS THE NUMBER OF MURANO'S THAT THIS KNOWN DEFECT AFFECTS. NISSAN HAS YET TO RELEASE THIS PROPRIETARY INFORMATION.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10378261,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2011","dateComplaintFiled":"01/22/2011","vin":"JN8AZ18W19W","components":"POWER TRAIN","summary":"CRACKED METAL TRANSFER CASE UNDER NORMAL WORK-COMMUTE DRIVING CONDITIONS AT 60,200 MILES.  CASE AND SEALS HAD TO BE REPLACED. CANNOT DRIVE VEHICLE.    NISSAN HAS HAD THIS PROBLEM BEFORE - NOTE NISSAN SERVICE BULLETIN NTB04129. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10374892,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2010","dateComplaintFiled":"01/06/2011","vin":"JN8AZ18W19W","components":"POWER TRAIN","summary":"AFTER SHIFTING GEAR IN THE 2009 NISSAN MURANO FROM DRIVE TO REVERSE OR REVERSE TO DRIVE, THE CAR CONTINUES TO ROLL IN PREVIOUS GEAR EVEN WITH THE GAS PEDAL PRESSED.  THIS IS SEVERE ON HILLS AND HAS RESULTED IN NOT BEING ABLE TO DRIVE THE CAR IN THE DESIRED DIRECTION.  THIS IS AN EXTREMELY DANGEROUS DEFECT.  ALSO-THE CAR ENABLES THE KEY TO BE REMOVED AND CAR SHUT OFF WHILE TRANSMISSION IS IN DRIVE OR REVERSE AND THE CAR CONTINUES TO MOVE IN EITHER DIRECTION EVEN WITH THE CAR POWERED OFF! IT DOES NOT LOCK OR PREVENT YOU FROM SHUTTING CAR OFF - EXTREMELY DANGEROUS!!!  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10370190,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2010","dateComplaintFiled":"12/08/2010","vin":"JN8AZ18W69W","components":"VISIBILITY","summary":"THE NIGHTTIME VISIBILITY WHEN DRIVING MY RECENTLY ACQUIRED MURANO IN REVERSE IS EXTREMELY POOR.  IT MAKES DRIVING DANGEROUS.  NISSAN HAS REFUSED TO FIX THIS SAFETY DEFECT, EVEN IF I AGREE TO PAY A REASONABLE AMOUNT FOR THE NECESSARY REPAIR.  THE VEHICLE HAS VERY DARK TINTED WINDOWS.  IT DOES NOT HAVE A REAR VIEW CAMERA.  I BELIEVE NISSAN SHOULD BE REQUIRED TO REMEDY THIS SAFETY DEFECT.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10369096,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2010","dateComplaintFiled":"12/03/2010","vin":"JN8AZ18U09W","components":"AIR BAGS,EQUIPMENT","summary":"I WAS DRIVING LAST NIGHT AND MY AIR BAG SENSOR STARTED BLINKING IN THE DASH FOR NO APPARENT REASON.  LESS THEN 6 MONTHS AGO I HAD THE SAME ISSUE.  I CONTACTED THE DEALERSHIP AND NISSAN CONSUMER AFFAIRS TO INFORM THEM OF THE PROBLEM.  THEY HAD MY CAR FOR ALMOST A MONTH AND I THOUGHT IT HAD BEEN FIXED.  THIS IS THE SECOND TIME FOR THIS ISSUE TO OCCUR.  I DO NOT IN ANYWAY FEEL SAFE IN THIS CAR.  IT GOES BACK TO THE DEALERSHIP TO BE REPAIRED AGAIN AND I WANT IT PERMANENTLY FIXED.  I DON'T KNOW THE EQUIPMENT DETAILS SO YOU'LL HAVE TO CHECK WITH NISSAN.  I HAD TO PUT SOMETHING IN  ORDER TO PROCEED WITH COMPLAINT.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."},{"type":"Equipment","productYear":"9999","productMake":"NISSAN","productModel":"999R5-AR000","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10359683,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/04/2010","dateComplaintFiled":"10/08/2010","vin":"JN8AZ18W59W","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE SUNROOF SUDDENLY EXPLODED AND SHATTERED. THE CONTACT DID NOT NOTICE AN ISSUE WITH THE SUNROOF BEFORE THE FAILURE. THE CONTACT WAS INJURED AND CUT FROM THE GLASS SHATTERING.  THE VEHICLE WAS BEING REPAIRED BY AN AUTHORIZED DEALER. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 25,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10357903,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2010","dateComplaintFiled":"09/27/2010","vin":"JN8AZ18W19W","components":"VISIBILITY","summary":"VEHICLE 2009 NISSAN MURANO  MILEAGE 70,000    SAFETY ISSUE: HIGH SPEED WIPERS AND INTERMITTENT FRONT WINDSHIELD WIPERS DO NOT WORK ON EITHER MANUAL MODE OR AUTOMATIC RAIN SENSING MODE.    ONE DEALER CAN NOT DIAGNOSE PROBLEM, BUT WANTS TO REPROGRAM COMPUTER @ $500 IN HOPES OF FIXING THE ISSUE.  ANOTHER DEALER WANTS TO REPLACE WINDSHIELD FOR $1,100 AS THEY BELIEVE THAT SOMETHING IN THE COMPOSITION OF THE WINDSHIELD IS INTERFERING WITH THE RAIN-SENSING SENSOR MONITORING SYSTEM.    THIS IS A WELL CARED FOR VEHICLE UNDER A PROFESSIONAL FLEET MAINTENANCE PROGRAM.    THIS VEHICLE IS AVAILABLE FOR USE BY SEVERAL EXECUTIVES AND TO HAVE AN INOPERABLE HIGH-SPEED WIPER FUNCTION IS A SERIOUS SAFETY ISSUE.   NISSAN'S CORPORATE SAFETY RESPONSE TO THIS BASIC SAFETY ISSUE IS TO KEEP SENDING THE VEHICLE FOR MORE DIAGNOSIS BY THE DEALER, WHO WANTS TO START REPLACING PARTS AT THE OWNER'S EXPENSE AND TO NISSAN'S PROFIT IN HOPES OF FINDING A SOLUTION.  ENGINEERING PROPERLY FUNCTIONING WINDSHIELD WIPERS ON A VEHICLE THAT COST $40,000 NEW SHOULD BE A BASIC SAFETY REQUIREMENT UPON THE MANUFACTURER    THIS WIPER ISSUE HAS BEEN A LONG-TERM CHRONIC PROBLEM WITH THIS VEHICLE TO WHICH I ONLY RECENTLY BECAME AWARE.   AN INTERNET SEARCH INDICATES OTHER NISSANS WITH RAIN-SENSING WIPERS ALSO HAVE THIS ISSUE. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10352688,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2010","dateComplaintFiled":"08/30/2010","vin":"","components":"STEERING","summary":"COLUMN  2009 NISSAN MURANO: THE STEERING COLUMN POWER ADJUSTMENT (TILT OR TELESCOPE) DOES NOT WORK OR MAKES ABNORMAL NOISE WHEN OPERATING THE SWITCH.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10352386,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2010","dateComplaintFiled":"08/27/2010","vin":"JN8AZ18W79W","components":"TIRES","summary":"2009 NISSAN MURANO TPMS FAILURE. FAILURE LIGHT CONTINUOUSLY ON. DEALER SUGGESTS THAT TO FIX THE PROBLEM ONE NEEDS TO OVER INFLATE THE TIRES TO A MINIMUM OF 36 PSI. RECOMMENDED PRESSURE ON PLACARD IS 32PSI. SAYS THAT IT IS DUE TO LIVING AT HIGH ALTITUDE AND COLD WEATHER. THE DEALER MAKES YOU SIGN A DISCLAIMER THAT STATES \"I UNDERSTAND THAT OVER INFLATING TIRES MAY KEEP THE TPMS LIGHT FROM COMING BACK ON, AND THAT TIRES WILL WEAR UNEVENLY AND PREMATURELY. I WISH TO HAVE MY TIRE PRESSURE SET AT A HIGHER THAN RECOMMENDED IN HOPES OF THE TPMS LIGHT NOT COMING ON DUE TO COLD WEATHER OR HIGH ALTITUDE\". THEY TELL ME THAT THIS IS THE ONLY WAY TO RESOLVE THE ISSUE. ALSO THEY STATE THAT \"CAUTION!! OVER INFLATING WILL CAUSE THE TIRES TO WEAR UNEVENLY AND PREMATURELY AND IS NOT RECOMMENDED BY THE FACTORY DUE TO SAFETY CONCERNS. THIS IS NOT THE RECOMMENDED SOLUTION TO THE ISSUE, BUT IS ONE COURSE OF ACTION\". THE OTHER SOLUTION IS THAT YOU MUST LIVE WITH IT WHEN THE TIRES ARE INFLATED TO RECOMMENDED PRESSURE OF 32PSI. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10349558,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2010","dateComplaintFiled":"08/16/2010","vin":"JN8AZ18W59W","components":"LATCHES/LOCKS/LINKAGES","summary":"SEVERAL WEEKS AGO (JULY 2010) DOOR ACTUATOR ON 2009  NISSAN MURANO STARTED HAVING PROBLEMS. DOOR LOCK IS INTERMITTENT. THIS IS A SERIOUS SAFETY PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10349668,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2010","dateComplaintFiled":"08/16/2010","vin":"JN8AZ18W69W","components":"SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT, AND WHEN THE BRAKE PEDAL WAS APPLIED THE SPEED RATE INCREASED UP TO 25 MPH. THE VEHICLE WOULD NOT SLOW DOWN AND CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THE CONTACT SUSTAINED NO PERSONAL INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE RESIDENCE, AND THEN TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO LOCATE THE CAUSE OF FAILURE. THE VEHICLE WAS BEING REPAIRED FOR THE BODY DAMAGES AT THE TOTAL COST OF $3,661.88. THE FAILURE MILEAGE WAS 9,000. UPDATED 11/16/10. *LJ  UPDATED 12/08/10. *LJ  UPDATED 12/14/10","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10345798,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2010","dateComplaintFiled":"07/28/2010","vin":"JN8AZ18W29W","components":"VISIBILITY,LATCHES/LOCKS/LINKAGES","summary":"ON MONDAY, JULY 26, 2010 I STARTED MY 2009 NISSAN MURANO AND THE PASSENGER SIDE WINDOW WENT DOWN AND WILL NOT COME BACK UP. ALSO I NOTICED THE DOOR LOCK BUTTON WAS ACTUALLY UNLOCKING MY CAR. I TOOK IT TO THE DEALER AND THEY SAID THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. AFTER SEEING THIS SEEMS TO BE A COMMON PROBLEM EXPERIENCED BY MANY OTHER OWNERS I THOUGHT I SHOULD REPORT THIS.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10341846,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2010","dateComplaintFiled":"07/07/2010","vin":"JN8AZ18U69W","components":"LATCHES/LOCKS/LINKAGES","summary":"2009 NISSAN MURANO - POWER DOOR LOCKS WORK INTERMITTENTLY.  THIS IS A HUGE SAFETY ISSUE, NOT TO MENTION A THEFT ISSUE.  SEARCHING THE INTERNET, MANY PEOPLE HAVE COMPLAINED OF THE SAME ISSUE OVER THE LAST FEW YEARS.  WHY IS THERE NO MANDATORY RECALL ON THE NISSAN MURANO FOR FAULTY LOCKS?? *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10331102,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2010","dateComplaintFiled":"05/18/2010","vin":"JN8AZ18W99W","components":"SERVICE BRAKES, HYDRAULIC","summary":"SECOND COMPLETE FAILURE OF THE BRAKING SYSTEM - CALIPERS AND DISCS. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10330143,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2010","dateComplaintFiled":"05/12/2010","vin":"JN8AZ18W79W","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 65 MPH, THE VEHICLE WOULD NOT ACCELERATE AND BEGAN TO LOSE POWER. THE CONTACT MOVED THE VEHICLE OFF OF THE ROAD AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT A PIN WAS FRACTURED IN THE ACCELERATION BOX AND REPAIRS WERE MADE ACCORDINGLY. THE CONTACT DID NOT RETRIEVE THE VEHICLE FROM THE DEALER OUT OF FEAR THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE AND CURRENT MILEAGES WERE 23,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10329098,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2010","dateComplaintFiled":"05/06/2010","vin":"JN8AZ18W99W","components":"TIRES","summary":"I AM EXPERIENCING A SERIOUS SAFETY ISSUE WITH MY 2009 NISSAN MURANO. I AM NOTIFYING THE NHTSA OF THIS ISSUE BECAUSE IT NEEDS FURTHER INVESTIGATION. I AM STUNNED THAT NISSAN HAS BEEN SO CARELESS WITH MY SAFETY, ESPECIALLY IN THE WAKE OF THE TOYOTA DEBACLE. THERE IS AN OPEN RECALL ON MY VEHICLE'S MAKE AND MODEL FOR ITS FAULTY TIRE PRESSURE MONITORING SYSTEM (TPMS). THE NISSAN RECALL NUMBER IS 09V393000, WHICH STATES THAT THE TPMS IS FLAWED AND PRONE TO CORROSION AND FAILURE DUE TO A FAULTY NUT USED IN THE MANUFACTURING PROCESS. THE RECALL AFFECTS VEHICLES IN NORTHERN STATES WHERE THE SALTY ROADS EXCESSIVELY CORRODES THE NUT USED TO MANUFACTURE THE 2009 TPMS, AT WHICH POINT \"THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH,\" ACCORDING TO THE NISSAN RECALL. I WAS NOT AWARE OF THE RECALL UNTIL MY CAR FAILED INSPECTION RECENTLY. NISSAN'S CONSUMER AFFAIRS DEPARTMENT HAS DENIED SERVICE TO MY VEHICLE. THEY CLAIM THAT MY VIN NUMBER DOESN'T APPLY TO THE RECALL. AFTER INSPECTING MY CAR, IRA NISSAN IN TEWKSBURY, MA STATED IN ITS REPORT THAT MY VEHICLE IS CLEARLY AFFECTED BY THE TPMS DEFECT. NISSAN HEADQUARTERS STATES MY VEHICLE WAS NOT MANUFACTURED WITH THE NUT IN QUESTION - THE NUT THAT THE COMPANY HAS PUBLICLY ACKNOWLEDGED IS SERIOUSLY FLAWED. MY RESPONSE? THEN THE EVIDENCE SUGGESTS THIS ISSUE IS MUCH LARGER IN SCOPE THAN THIS ONE NUT FROM THIS ONE VENDOR. NISSAN IS UNWILLING TO ACKNOWLEDGE THEY HAVE A LARGER ISSUE ON THEIR HANDS. PERHAPS THERE WERE MULTIPLE VENDORS THAT PROVIDED OTHER FLAWED NUTS IN THE TPMS. OR PERHAPS THE NUT IS NOT THE SOURCE OF THE PROBLEM AT ALL. WHATEVER THE CASE, THIS SAFETY ISSUE NEEDS FURTHER INVESTIGATION. THIS FLAW AFFECTS THE TIRES - A CRITICAL PIECE TO THE SAFETY OF ANY VEHICLE. THE SAFETY OF THOUSANDS OF CONSUMERS IS AT STAKE. THE PARALLELS TO THE TOYOTA DEBACLE IS STRIKING. A VERY SMALL PIECE OF EQUIPMENT IS PUTTING DRIVERS AND PASSENGERS AT RISK... UNBEKNOWNST TO THEM. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10328827,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2010","dateComplaintFiled":"05/04/2010","vin":"JN8AZ18W99W","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE THE VEHICLE WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT THE TIRE PRESSURE MONITORING SYSTEM WAS CORRODED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT HER VEHICLE WAS NOT INCLUDED IN RECALL 09V393000 (TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS). THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 55,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10326154,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"04/16/2010","dateComplaintFiled":"04/17/2010","vin":"JN8AZ18WX9W","components":"AIR BAGS","summary":"INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)     YOUR MESSAGE HAS BEEN SENT.     <>    THANK YOU. WE WILL RESPOND TO YOUR QUESTION AS SOON AS POSSIBLE. THE DETAILS OF YOUR MESSAGE ARE BELOW. PLEASE PRINT THIS PAGE FOR YOUR RECORDS.       YOUR CONTACT INFORMATION   [XXX]     YOUR MESSAGE   MESSAGE: I WAS IN AN AUTO ACCIDENT AT 0730/4-16-2010 AND I HIT ANOTHER CAR AND MY SPEED WAS LEGAL AT 55MPH AND AT INPACT THE AIR BAG DID NOT DEPLOY. DID I BUY A LEMON, I WAS WEARING MY SEATBELTS, BUT IF I NEEDED AN AIRBAG THE ONE IN MY MURANO DID NOT WORK, WAS THERE A RECALL ON AIRBAGS IN THE 2009 MURANOS.?? DO I NEED TO CONTACT THE DEPT OF TRANPORTATION AND REPORT THIS INFRACTION TO THEM. IF YOU NEED TO CHECK THE CAR IT IS AT CROUSE AUTO BODY IN ELKTON 410-398-9420. MR CROUSE AS WELL AS MARYLAND STATE POLICE MADE AWARE OF THE FACT THAT AIRBAG DID NOT DEPLOY. LEMON OR DEFECTIVE? YOU TELL ME. I AM VERY DISAPPOINTED IN THE WAY THAT THIS CAR. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10325986,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/19/2010","dateComplaintFiled":"04/16/2010","vin":"JN8AZ18U39W","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"I WAS INVOLVED IN AN ACCIDENT WHERE THE OTHER DRIVER FAILED TO YIELD AND WE CRASHED,THE AIRBAG DEPLOYED AND WHEN I CAME TO I HEARD MY SON SCREAMING THEN I TRIED TO OPEN DRIVER SIDE DOOR AND IT WOULD NOT OPEN THE UNLOCK BUTTON DID NOT WORK EITHER NOR DID THE WINDOW. I THEN TRIED THE PASSENGER SIDE AND THOSE DID NOT WORK EITHER SO I THEN HOPED IN THE BACK SEAT AND UNLATCHED MY SON AND TOOK THE BABY OUT HIS SEAT AND COVERED THEIR FACES BECAUSE OF THE SMOKE TRIED TO OPEN THE BACK DOORS AND WINDOWS AND THEY DID NOT WORK EITHER  WE WERE TRAPPED IN THE CAR AND I THEN TRIED TO KICK THE WINDOWS OUT HOWEVER, WAS NOT SUCCESSFUL IT WAS NOT UNTIL A BYSTANDER SAW THE RICKING OF THE CAR AND A FEW MEN HAD TO BREAK THE WINDOWS OUT WITH A CROW BAR AND A HAMMER..SHOULD THIS HAVE HAPPENED THE CAR IS A 2009 NISSAN MURANO WHY DID THE ELECTRICAL SYSTEM FAIL. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10316524,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/1901","dateComplaintFiled":"03/12/2010","vin":"","components":"AIR BAGS,ELECTRICAL SYSTEM","summary":"2009 NISSAN MURANO WITH AIRBAG MALFUNCTION.  *TGW  THE CONSUMER FOUND 2 RECALLS RELATED TO THE PROBLEM SHE EXPERIENCED. RECALL 08V066000 AND 08V521000. *JB","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10312956,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2010","dateComplaintFiled":"02/23/2010","vin":"JN8AZ18W99W","components":"ELECTRICAL SYSTEM","summary":"CAR WOULD NOT RESTART.  ENTIRE ELECTRICAL SYSTEM SHUTS DOWN.  CAR TOWED TO DEALER AND THEY COULDN'T FIND ANY ISSUE.  HAS HAPPENED FOUR MORE TIMES.  FOUND THAT THE ISSUE IS RELATED TO THE BRAKE PEDAL INTERLOCK WHICH SHUTS DOWN THE ELECTRICAL SYSTEM. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10310490,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2008","dateComplaintFiled":"02/15/2010","vin":"","components":"ELECTRICAL SYSTEM","summary":"1. ON 4 OR 5 OCCASIONS VEHICLE WOULD NOT CRANK  2.  BLUETOOTH DISCONNECTED 4 OR 5 TIMES  3.  AIR CONDITIONER WOULD NOT COOL  4.  ON 2 OCCASIONS THE LIGHTS CAME ON WITHOUT ANY CONTROLS BEING DEPRESSED  5,  ON 1 OCCASION THE VEHICLE WOULD NOT CRANK AND HAD TO BE CRANKED USING BATTERY CABLES  6.  BEEPERS GO OFF WHEN THEY ARE NOT SUPPOSED TO. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10307242,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2010","dateComplaintFiled":"02/07/2010","vin":"","components":"LATCHES/LOCKS/LINKAGES","summary":"THE REAR LIFT GATE ON MY 2009 MURANO IS LOCKED AND WON'T OPEN WITH ANY KEY OR SWITCH.  SEARCHED ON LINE AND IT APPEARS THERE IS AN ISSUE BETWEEN THE POWER LIFTGATE AND THE ELECTRIC DOOR LOCKS THAT CAN LOCK OUT BOTH. *TW","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10305519,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2010","dateComplaintFiled":"02/04/2010","vin":"JN8AZ18W19W","components":"STEERING,POWER TRAIN,TRACTION CONTROL SYSTEM","summary":"THE RACK AND PINION AND REAR DIFFERENTIAL OF MY 2009 MURANO LE IS DEFECTIVE. THE RACK AND PINION HAS STOPPED WORKING TWICE AND NEEDS TO BE REPLACED FOR THE THIRD TIME. THE REAR DIFFERENTIAL ON THE CAR HAS ALSO FAILED AND NEEDED TO BE REPLACED. THE STEERING PUMP HAS ALSO STOPPED WORKING AND NEEDS TO BE REPLACED. THE CAR WAS PURCHASED IN APRIL 2008 AND HAS HAD DOCUMENTED STEERING PROBLEMS SINCE. THE DEALERSHIP (KOPPEL NISSAN) HAS GIVEN ME A HARD TIME AND NISSAN HAS NOT ADDRESSED THE ISSUE. THIS STEERING PROBLEM CAUSES THE STEERING WHEEL TO STOP WORKING AND I HAVE HAD SEVERAL INCIDENTS WERE MY CHILDREN AND I HAVE BEEN ALMOST HIT. THIS IS A HUGE SAFETY ISSUE AND THE FACT THAT THE RACK AND PINION ARE ON BACK ORDER MAY INDICATE THIS IS A WIDE SPREAD PROBLEM. I HAVE BEEN TOLD BY MECHANICS TO SUBMIT A LEMON CLAIM TO THE STATE OF NY. I HAVE INQUIRED WITH BOTH THE DEALERSHIP AND MANUFACTURE WITH NO SUCCESS. I APPROACHING THE STATUTE OF LIMITATION UNDER THE NY LEMON LAW AND FEAR THAT REPAIRING THE RACK AND PINION AND STEERING PUMP WILL NOT RESOLVE THE PROBLEM AND I WILL NOT BE ABLE TO FILE A CLAIM. WITH EVERYTHING THAT IS GOING ON WITH TOYOTA I FEEL IT IS IMPORTANT TO REACH OUT TO YOU SO THAT YOU CAN ALERT OTHERS WHO MAY BE HAVING THE SAME PROBLEM. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10302608,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2010","dateComplaintFiled":"01/27/2010","vin":"","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO PURCHASED JUNE 2008. THE VEHICLE CAME EQUIPPED WITH RAIN SENSITIVE WIPERS WHICH WAS SUPPOSED TO SET ITSELF BASED ON THE AMOUNT OF RAIN. HE STATED THE FRONT WINDSHIELD WIPERS WOULD FAIL INTERMITTENTLY AND WOULD STOP. HE ALSO STATED IN LIGHT RAINS, THE WIPERS WOULD OPERATE AS IF THERE WERE HEAVY RAINS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE AND CURRENT MILEAGES WERE UNDER 20,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10292401,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2009","dateComplaintFiled":"11/16/2009","vin":"JN8AZ08W46W","components":"SEATS","summary":"I BOUGHT A USED NISSAN MURANO 2006 AT 52000 MILES. VERY PLEASED WITH THE CAR OVERALL, A COUPLE OF MONTHS LATER MY SEAT STARTED MAKING VERY SQUEAKY NOISE. UNTIL YESTERDAY I KEPT DRIVING HAVING NO IDEA WHAT IS GOING ON. ON MY WAY TO WORK MY DRIVER SEAT SNAPPED ON THE LEFT SIDE. I ALMOST CRASHED BECAUSE IT HAPPENED SO SUDDENLY. APPARENTLY THERE ARE MANY COMPLAINTS ABOUT THE NISSAN DEFECTIVE SEAT BUT THE DEALER SAID THERE HAVE BEEN NO RECALLS. THE PART ALONE IS ABOUT 800$ TO FIX THE PROBLEM THAT SHOULD NOT EVEN OCCURRED EVER. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10290190,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2009","dateComplaintFiled":"10/29/2009","vin":"JN8AZ18U79W","components":"POWER TRAIN","summary":"2009 NISSAN SUV MURANO   / NEW CAR APROX.  8 MONTHS OLD  KEY DEFECTIVE AND OR TRANSMISSION DEFECTIVE :   WHEN YOU PULL OUT THE KEY AND FORGET TO PUT THE AUTO TRANSMISSION  IN PARK   THE TRANSMISSION (DOSE NOT LOCK). THEREFORE,  WHEN YOU LEAVE THE AUTO, THE CAR CAN ROLL!    THERE IS A SLIGHT BEEPER TONE, WHICH SOMETIME DOSE NOT WORK.  THIS HAS HAPPENED TO ME SEVERAL TIMES.  ON ONE OF THOSE OCCASIONS SOMEONE WAS BEHIND THE AUTO AND ALMOST SERIOUSLY GOT HEART . *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10286857,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2009","dateComplaintFiled":"10/09/2009","vin":"JN8AZ18W89W","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE PARKED ON AN INCLINE OR IN THE REVERSE GEAR, THE VEHICLE ROLLS FORWARD. THE DEALER WAS CONTACTED, AND A TECHNICIAN STATED THAT THEY WERE UNAWARE OF THIS TYPE OF FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 400.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10281756,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2008","dateComplaintFiled":"08/25/2009","vin":"JN8AZ18W79W","components":"WHEELS,EQUIPMENT","summary":"DAMP PATCHES APPEARED ON THE ORIGINAL ALU RIM 20'. IT HAPPENED APP. 3 MONTHS AFTER USING MY NEW CAR. I HAVE REPORTED THIS FACT TO SERVICE DURING MAINTENANCE, BUT I WAS BRUSHED OFF (IT WAS MY FILLING). ADDITIONALLY THE MIDDLE HOLES HAVE SHARP MARKS AFTER ROTATING AND BALANCE IN DEALER SERVICE. I WANT TO HIGHLIGHT THAT ALL WORKS WITH WHEELS AND TIRES HAVE BEEN DISCOVERED IN SERVICE. I HAVE REPORTED THIS FACT TOO, BUT WITHOUT EFFECT. BECAUSE ORIGINAL SURFACE OR ALU RIMS WAS SO EASY CHANGED COLOR (PERMANENTLY) I ASSUME THAT QUALITY OF MATERIALS USED TO PRODUCE THIS PART OF RIMS ARE VERY POOR AND IN EFFECT IT CAN BE REASON SOME INCIDENTS CONNECTED WITH BROKEN RIMS. OF COURSE MY CAR IS STILL IN WARRANTY AND I HOPE THAT NISSAN WILL AGREE TO CHANGE BROKEN RIMS IN MY CAR ASAP TO AVOID ANY DISASTERS. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."},{"type":"Equipment","productYear":"9999","productMake":"NISSAN","productModel":"999R5-AR000","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10276160,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2009","dateComplaintFiled":"07/08/2009","vin":"JN8AZ18W19W","components":"AIR BAGS","summary":"I PURCHASED A NEW 2009 NISSAN MURANO IN JANUARY OF 2009.  AFTER 5 MONTHS OF USE AND 7000 MILES THE VEHICLE'S AIRBAG LIGHT CAME ON.  THE VEHICLE WAS SENT TO THE SERVICE DEPARTMENT AND NO PROBLEM COULD NOT BE LOCATED AND THE LIGHT WAS RESET.  ABOUT TWO WEEKS LATER THE LIGHT CAME ON AGAIN AND AN ADDITIONAL PASSENGER SIDE AIRBAG LIGHT CAME ON.  WE RETURNED THE VEHICLE TO THE DEALERSHIP FOR SERVICE AND WE TOLD THE PART WAS ON A NATIONAL BACK ORDER AND IT COULD TAKE SEVERAL DAYS TO 6 MONTHS FOR THE PART TO COME IN.  EVEN IF THIS WAS THE PART THAT NEEDED TO BE REPLACED.  THE DEALERSHIP THINKS THIS WILL TAKE CARE OF THE PROBLEM BUT CANNOT GUARANTEE IT WILL WORK.  THE NATURE OF THIS MALFUNCTION AND THE UNAVAILABILITY OF PARTS FOR REPAIR MIGHT CAUSE PROBLEMS FOR OTHER CONSUMERS. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10273938,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2009","dateComplaintFiled":"06/16/2009","vin":"","components":"POWER TRAIN","summary":"ON INCLINE, VEHICLE ROLLS BACKWARDS WHILE IN FORWARD AUTOMATIC TRANSMISSION GEAR IF YOU DON'T HAVE FOOT ON BRAKE.  NISSAN SERVICE SAYS IT IS THE NEW TRANSMISSION THAT ALLOWS THIS TO HAPPEN.  THIS WILL CAUSE ACCIDENTS. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10269020,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2008","dateComplaintFiled":"05/18/2009","vin":"","components":"FUEL SYSTEM, OTHER","summary":"I TOO AM RUNNING INTO THAT BEING AN ISSUE. NOT EVERY TIME I PUT GAS IN, BUT IN SOME CASES AFTER PUTTING FUEL IN, THE SERVICE ENGINE SOON LIGHT COMES ON AND STAYS ON UNTIL YOU CLICK THE GAS CAP A FEW TIMES, THEN IT MAKES THE SEAL AND YOUR GOOD. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10268998,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2008","dateComplaintFiled":"05/17/2009","vin":"","components":"ELECTRICAL SYSTEM","summary":"SERVICE ENGINE SOON LIGHT GOES ON AND OFF DEPENDING ON WHETHER OR NOT I'VE FILLED THE CAR WITH GAS OR OPENED/CLOSED THE LIFT GATE.  I'VE TAKEN IT IN TO NISSAN AND THEY CAN RESET IT BUT THAT'S ABOUT IT.  IT EVENTUALLY GOES OUT AGAIN.  I WAS TOLD TO TAKE THE FUEL CAP OFF AND THEN PLACE IT BACK ON AND THEN IF THAT DIDN'T MAKE IT GO OUT THEN OPEN AND CLOSE THE LIFT GATE. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10268999,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2008","dateComplaintFiled":"05/17/2009","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE VEHICLE ROLLS BACKWARDS WHEN ON AN INCLINE LARGE OR SMALL.  I HAVE TO PRESS THE GAS AND THE BRAKE AS IF I'M DRIVING A MANUAL IN ORDER TO KEEP FROM ROLLING BACKWARDS.  I HAD OTHER SUVS AND NEVER EVEN HAD TO PUT MY FOOT ON THE BRAKE, THE VEHICLE WOULDN'T MOVE.  I'VE TAKEN IT IN TO THE DEALER TWICE AND WAS TOLD THIS WAS NORMAL FOR VEHICLES WITH CVT.  MY HUSBAND ASKED WHY HIS MAXIMA DIDN'T DO THE SAME THING SINCE IT IS CVT AND THEY DIDN'T KNOW. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10268162,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2009","dateComplaintFiled":"05/07/2009","vin":"","components":"FUEL SYSTEM, GASOLINE","summary":"SERVICE ENGINE SOON LIGHT CONTINUES TO COME ON AFTER PURCHASING FUEL. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10267647,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2008","dateComplaintFiled":"05/04/2009","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"I OWN A 2009 NISSAN MURANO S .  IT COMES WITH PUSH BUTTON \"START/STOP\" ENGINE  (NOT TO BE CONFUSED WITH THE \"INTELLIGENT SYSTEM\".  TO START THE ENGINE, YOU MUST HAVE YOUR FOOT ON THE BRAKE, PUT THE KEY FOB IN THE SLOT, AND PUSH THE START/STOP BUTTON.....  THE DANGER IS WHEN YOU PARK THE CAR IN YOUR GARAGE...AND FORGET TO PUSH THE START/STOP BUTTON TO TURN THE ENGINE OFF...  BECAUSE THIS TECHNOLOGY IS NEW, THE INSTINCT IS TO PULL THE KEY FOB OUT AND GET OUT OF THE CAR... THE ENGINE REMAINS ON AND IT IS QUIET ENOUGH THAT YOU DO NOT NOTICE THE ENGINE RUNNING... THE DANGER IS THAT CARBON MONOXIDE CAN FILL UP YOUR GARAGE AND HOUSE AND KILL THE INHABITANTS...  I CONTACTED NISSAN VIA EMAIL.  THEY HAD A TECH. REVIEW MY COMPLAINT AND RESPONDED AS FOLLOWS \"DON'T FORGET TO PUSH THE BUTTON TO TURN THE ENGINE OFF\"... OBVIOUSLY THEY DO NOT GET THE DANGER... I HOPE YOU DO. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10263748,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2009","dateComplaintFiled":"03/31/2009","vin":"","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"I RECENTLY HAD THE OPPORTUNITY TO DRIVE A 2009 NISSAN MURANO EQUIPPED WITH THEIR \"SMART KEY\".  SIMILARLY, I ALSO DROVE A 2007 LEXUS GS WITH A \"SMART KEY\".  I HAVE FOUND THAT BOTH VEHICLES CAN BE SHUT OFF AND EXITED WITH WHILE IT IS INADVERTENTLY LEFT IN THE \"PARK\" TRANSMISSION POSITION.  ALTHOUGH A BARELY AUDIBLE CHIME RINGS, A DRIVER CAN EXIT THE VEHICLE AND IF THE VEHICLE IS ON AN INCLINE, IT CAN ROLL FREELY!!  I AM ASTOUNDED THAT THERE ARE NO \"NEUTRAL SAFETY\" CONTROLS ON THESE NEW VEHICLES.  STANDARD KEY IGNITIONS PREVENT THE DRIVER FROM RELEASING THE KEY IN ANY POSITION EXCEPT \"PARK\" ... NOT SO WITH THESE NEW \"SMART KEY\" CARS!   I FORESEE MANY ACCIDENTS OCCURRING UNLESS SOME CORRECTION IS MADE IN THIS \"OPTION\".  I DON'T UNDERSTAND HOW A GOVERNMENT VEHICLE SAFETY CHECK WOULD OVERLOOK THIS FLAW. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10251510,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2008","dateComplaintFiled":"12/11/2008","vin":"JN8AZ18W69W","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"TL*THE CONTACT OWNS A 2009 NISSAN MURANO.  WHILE DRIVING APPROXIMATELY 60 MPH AT NIGHT, ON NORMAL ROAD CONDITIONS, THE EXTERIOR HEADLIGHTS SHUT OFF WITHOUT WARNING.  THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE HEADLIGHTS RE-ACTIVATED.  THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE.  THE WIPER WASHER AND DIMMER SWITCH WERE REPLACED UNDER THE FACTORY SERVICE WARRANTY.  THE FAILURE MILEAGE WAS 609 AND CURRENT MILEAGE WAS 1,350.  UPDATED 1/5/09 *CN  UPDATED 01/09/09. *JB","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10236936,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2008","dateComplaintFiled":"08/04/2008","vin":"JN8AZ18U89W","components":"ELECTRICAL SYSTEM","summary":"THE START/STOP IGNITION BUTTON ON MY VEHICLE IF ACCIDENTALLY DEPRESSED WHILE THE VEHICLE IS IN MOTION COMPLETELY SHUTS DOWN THE ENGINE AND ALL POWER EQUIPMENT.  AT FIRST I DID NOT REALIZE I ACCIDENTALLY DEPRESSED THE BUTTON WHILE DRIVING, I TESTED IT SEVERAL TIMES UNDER DIFFERENT CIRCUMSTANCES AND IT SHUT THE VEHICLE DOWN EVERY TIME.  UNDER ALL DRIVING CONDITIONS BUT ESPECIALLY HIGHWAY SPEEDS THIS MANUFACTURER DEFECT WOULD CERTAINLY CAUSE AN ACCIDENT RESULTING IN SERIOUS INJURY OR DEATH.  I HAVE CONTACTED THE DEALERSHIP WHERE THE VEHICLE WAS LEASED ON JULY 15TH WITH NO RESPONSE, I HAVE ALSO CALLED NISSAN CONSUMER AFFAIRS ALSO WITH NO RESPONSE AND I HAVE WRITTEN A LETTER OF COMPLAINT  TO NISSAN CONSUMER AFFAIRS WITH A CERTIFIED COPY TO THE CENTER FOR AUTO SAFETY IN WASHINGTON, DC.  IN THE OWNERS MANUAL FOR MY VEHICLE THERE IS A PRINTED WARNING NOT TO DEPRESS THE START/STOP IGNITION BUTTON WHILE THE VEHICLE IS IN MOTION AS IT COULD CAUSE AN ACCIDENT RESULTING IN SERIOUS INJURY.  THIS INDICATES TO ME THAT NISSAN IS AWARE OF THE PROBLEM BUT HAS DONE NOTHING TO FIX IT AND IN MY CASE NEVER EXPLAINED THAT THIS COULD HAPPEN.  IN SPEAKING TO THE SALES MANAGER AT THE DEALERSHIP HE ADMITTED HE DID NOT KNOW THAT THIS WOULD HAPPEN WHILE THE VEHICLE WAS IN MOTION.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10229770,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2008","dateComplaintFiled":"06/03/2008","vin":"JN8AZ18W59W","components":"LATCHES/LOCKS/LINKAGES","summary":"TL*THE CONTACT OWNS A 2009 NISSAN MURANO.  WHEN THE CONTACT IS WITHIN 3 FEET OF THE VEHICLE, THE DRIVER'S SIDE DOOR UNLOCKS.  WHEN SHE TOUCHES THE HANDLE, THE PASSENGER SIDE DOOR UNLOCKS.  SHE CALLED THE DEALER, SERVICE MANAGER, AND OWNER OF THE SALES LOT, AND THEY ALL STATED THAT NOTHING COULD BE DONE.  SHE THEN CALLED NISSAN OF NORTH AMERICA AND THEY STATED THAT THEY HAD NO INFORMATION RELATED TO THE FAILURE, AND NOTHING COULD BE DONE TO REMEDY THE ISSUE.  THE MANUFACTURER STATED THAT THERE ARE TECHNICIANS WHO HANDLE SERVICE ISSUES OF THAT NATURE, BUT THEY WOULD NOT PROVIDE THE NUMBER.  THE FAILURE AND CURRENT MILEAGES WERE 6,000.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10228600,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2008","dateComplaintFiled":"05/21/2008","vin":"JN8AZ18W69W","components":"STRUCTURE","summary":"THE SUNROOF IN MY 2009 NISSAN MURANO LE STOPPED WORKING (WOULDN'T OPEN) JUST 3 WEEKS AFTER TAKING DELIVERY. NEITHER THE DEALER OR NISSAN CUSTOMER CARE COULD TELL WHEN A REPLACEMENT PART WILL BECOME AVAILABLE. IT IS IN BACK ORDER AND FOR THE PAST 2.5 WEEKS THE STATUS OF THE INFORMATION IS THE SAME I.E. NO PROJECTED DATE OF GETTING THE PART.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10223888,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2008","dateComplaintFiled":"04/01/2008","vin":"","components":"AIR BAGS","summary":"2009 NISSAN MURANO CONCERNS WITH SIDE AIRBAGS.  CONSUMER STATES THAT THEY ARE TRYING TO FIGURE OUT IF THEIR VEHICLE IS INCLUDED IN  THE SIDE AIRBAG RECALL.  *KB","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10219065,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2008","dateComplaintFiled":"02/25/2008","vin":"JN8AZ18W79W","components":"STEERING,TIRES","summary":"TL*THE CONTACT OWNS A 2009 NISSAN MURANO.  IMMEDIATELY AFTER PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT IT VIBRATED WHILE DRIVING 40-50 MPH.  THE DEALER CHANGED THE TIRES THREE TIMES, BUT THE FAILURE CONTINUES.  THE FAILURE MILEAGE WAS 30 AND CURRENT MILEAGE WAS 250.  UPDATED 03/18/08.  *LJ  THE CONSUMER STATED ALL 4 TIRES HAD THE TIRE PRESSURE OF 41PSI IN EACH OF TIRES AND WERE REDUCED TO 36PSI AND NO LONGER VIBRATES. UPDATED 03/18/08  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]}]}