{"count":148,"message":"Results returned successfully","results":[{"odiNumber":11744092,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/11/2026","dateComplaintFiled":"06/15/2026","vin":"JN8AZ1MU4BW","components":"AIR BAGS","summary":"I had a frontal crash in which I had a neck sprain and severe head injury due to the airbags not deploying","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11728892,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"04/02/2026","vin":"JN8AZ1MW0BW","components":"POWER TRAIN","summary":"In July 2023, at 55,496 miles on the odometer, the original CVT transmission failed and was replaced at Port City Nissan (120 Spaulding Tpke N, Portsmouth, NH 03801), an authorized Nissan dealership, with a Nissan-supplied rebuilt CVT transmission at a cost of approximately $7,000. The rebuilt transmission was warranted for one year.  Approximately 2.5 years and only 26,500 miles after installation, the rebuilt CVT transmission has failed again at approximately 82,000 miles. CVT transmission failure while driving presents a serious safety hazard, as the vehicle may lose power unexpectedly, particularly dangerous at highway speeds, during merges, or in intersections.  Pattern of Defect:  Nissan\u2019s CVT transmissions have been the subject of widespread consumer complaints and multiple class action lawsuits across various model years. Significantly, Nissan recently updated its warranty on rebuilt CVT transmissions from one year to three years with unlimited mileage for replacements performed after July 2024. This warranty extension strongly suggests Nissan is aware of systemic premature failures in its rebuilt CVT units.  The failure of a rebuilt transmission at only 26,500 miles indicates a fundamental quality control or design deficiency in the rebuilt units Nissan is supplying to dealerships.  Safety Concern:  Sudden CVT failure causes immediate loss of propulsion and can result in loss of vehicle control. This is particularly hazardous on highways, in heavy traffic, and during adverse weather conditions. Given the pattern of premature failure in Nissan\u2019s rebuilt CVT units, I believe this constitutes a safety defect affecting a population of vehicles and warrants investigation.  I request that NHTSA investigate Nissan\u2019s rebuilt CVT transmission program and the adequacy of Nissan\u2019s response to known premature failures.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11699814,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2025","dateComplaintFiled":"11/17/2025","vin":"JN8AZ1MW5BW","components":"AIR BAGS","summary":"The passenger airbag warning light illuminated and remains on.  A Nissan dealer diagnosed the issue as a failure of the Occupant Classification System sensor in the passenger seat.  This causes the airbag system to be disabled and could prevent deployment in a crash.  I was informed that my 2011 Murano is not included in Nissan\u2019s previous airbag/OCS recalls (such as 16V244), even thought the symptoms appear identical.  Repair requires replacement or reprogramming of the seat/OCS components and is very expensive ($2000-$7000).  This is a critical safety issue because the passenger airbag may not function at all.  Based on similar complaints from other 2011 Murano owners, this my represent a widespread defect that warrants investigation and a recall.  Safety needs to be a priority.  We were originally told to reset the light by a series of steps involving turning the car on and off.  The process worked on a previous incident but now the light remains solid red and reset does not work.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11610293,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2024","dateComplaintFiled":"08/22/2024","vin":"JN8AZ1FY2BW","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"Hi i see this vehicle had a recall campaign previously under notice P1261/NTB12-003/NTB14-076. This campaign includes the replacement of the links and other items under this campaign.   This vehicle is a convertible and the top frame is once again damaged due to the same recall for links.    I recently took the vehicle to Lorenzo Nissan as the top is not working.  They advised the frame links are bound, and the frame needs to be replaced.  As this was covered under previous recall, the recall is obviously not adequate.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11584830,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2024","dateComplaintFiled":"04/23/2024","vin":"JN8AZ1FY3BW","components":"AIR BAGS,SEATS","summary":"Dashboard light started flashing indicating airbag error.  Light indicating passenger airbag inoperative on center stack illuminated.  Dealership indicated error code B1018 per ESM diagnostic procedure and recommended replacing entire passenger side seat cushion and retesting.  Uncertain if passenger side airbag sensor will prevent driver's airbag from deploying in accident.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11574299,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2024","dateComplaintFiled":"02/27/2024","vin":"JN8AZ1MW2BW","components":"SUSPENSION,STRUCTURE","summary":"Premature Subframe Corrosion:  first noticed a knocking noise coming from under rear driver side area when going over bumps with our 2011 Murano.  Then the knocking noise (metal on metal sound) got worse and then the back of our vehicle would sway uncontrollably side to side when pressing a little hard on the brakes. Brought the vehicle to the Nissan dealer and was told that the subframe had excessive corrosion and the vehicle is dangerous to drive.  Our vehicle has only 106,800 miles and has been garage kept and serviced every year by the Nissan dealership.  Discovered online that 100\u2019s, probably 1000\u2019s including unreported incidents of other Nissan owners having the same excessive subframe rusting problem. People have reported their wheels falling off and losing control of vehicle...easily can cause major accident with deaths. There was a recall in 2006 for the same subframe issue but for unknown reasons doesn\u2019t include my vehicle.  Nissan has not corrected the cause of the subframe defect and has allowed this dangerous situation to continue with their vehicles even after the recall ended.  The parts & labor cost to replace the subframe is between $3,000-$4,000+ and Nissan Consumer Affairs says since there are no current recalls and the vehicle is out of warranty that they will do nothing for me.  This subframe rusting started day 1 when we purchased the vehicle and prematurely got worse each year through the warranty period until it becomes a dangerous situation after the warranty period ends.  The prior recall should be extended to cover more vehicles and Nissan should take responsibility for not correcting the premature subframe rusting issues.  Nissan should cover the costs to repair the faulty subframe or at the least, Nissan should supply the parts to correct the issue and the owner be responsible for the labor.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11573366,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2023","dateComplaintFiled":"02/22/2024","vin":"JN8AZ1MW7BW","components":"POWER TRAIN","summary":"35 complaints on the CVT transmission failing for the 2011 Nissan Murano, which could be a major safety issue while driving. We experienced 3 episodes and have not heard back from Nissan nor the NHTSA on recalling this car and having Nissan repair their known defect that could result in injury. We know the CVT transmission is known by Nissan to have reliability issues as they have recalled other years of CVT transmissions.  Does someone have to be hurt before a fix is communicated to the owners of this vehicle. What a shame!","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11565656,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2023","dateComplaintFiled":"01/15/2024","vin":"JN8AZ1MW8BW","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"Rear subframe corrosion and break. Front subframe perfectly ok,  obviously under the exact same driving conditions.  There was a recall for this exact same problem on the Nissan Murano 2007 models but unfortunately no recall on the 2011 model.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11558840,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2011","dateComplaintFiled":"12/06/2023","vin":"JN8AZ1MW1BW","components":"POWER TRAIN","summary":"The contact owns a 2011 Nissan Murano. The contact stated that after starting the vehicle and shifting into drive(D), the transmission made an abnormal sound, and the vehicle shook before moving forward. The contact stated that the failure was intermittent but had become a recurring failure. Additionally, the contact stated that the check engine and the transmission warning light had illuminated and remained illuminated. The contact had taken the vehicle to a local dealer who could not duplicate the failure. The vehicle was not repaired. The contact had taken the vehicle back to the same dealer on multiple occasions and the vehicle was not repaired. The contact researched online and related the failure to manufacturer Technical Service Bulletin Number: AT20-005B NTB20-060B CVT Transmission Shake/Shudder (Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 115,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11546755,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2023","dateComplaintFiled":"09/27/2023","vin":"JN8AZ1MW6BW","components":"SUSPENSION,WHEELS,SERVICE BRAKES","summary":"2011 Nissan Murano, While pulling into a parking area the left rear (drivers side) wheel collapsed. Fortunately this happened at a very low speed, (under 10 MPH). Upon inspection it was discovered that the lower control strut had rotted out and separated from the frame causing the wheel to collapse. If this had occurred on a main road at speed it could have caused a very serious accident due to loss of control. In this case it did not happen, as stated it was at low speed and in a parking lot. The deterioration of this strut was never called out by dealer inspite of numerous Multi-point safety inspections during normal periodic vehicle servicing. There was no warning of impending failure, it just occurred! Neither Nissan or the dealer claim any responsibility for the failure of this part(s) Both sides were replaced as both sides had rotted out.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11541094,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2023","dateComplaintFiled":"08/28/2023","vin":"JN8AZ1MW7BW","components":"POWER TRAIN","summary":"While driving car several times on the highway, when accelerating all power went out from the CVT transmission (like running out of gas), rendering the car without power on the highway. This was and continues to be a big concern as we were left on a high speed road with no power to move the car. This has occurred several times and we have been fortunate to be in the right hand lane to get off the main road and not cause an accident. This condition is known by Nissan and other repair facilities as the Infiniti dealer in Orlando, Fla conducted a diagnostic test and noted the car needed a transmission replacement at approximately 88,000 miles. This replacement was for $12,220 dollars, which was far more than the car was worth and with a car that should have many more miles left to operate and maintained very well. As this is a major safety issue, one of several with this car, we are submitting another incident report indicating our concern with this car, which there are many (rear subframe rusting, rear passenger door locks). The car got towed approximately 200 miles to our local mechanic who knew of these issues, but after a few days of test driving could not duplicate the issue on local roads. We still operate the car on local roads below highway speeds, but are concerned that at any point power will be lost. Even selling the car is an ethical dilemma for us as we know of several safety issues submitted to the NHTSA and Nissan has not issued any recalls or corrections to this year vehicle. Someone from the NHTSA should take action with Nissan to recall this vehicle for safety issues! As with other incidents, we have all the documentation from these events.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11528727,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2023","dateComplaintFiled":"06/25/2023","vin":"JN8AZ1MW2BW","components":"UNKNOWN OR OTHER","summary":"Transmission failure.  Car has been losing power, slowly getting worse with episodes of near stalling when stepping on gas from a stop.  No engine warning lights .  When pulling out in heavy traffic, car would nearly stall.  Scary and dangerous.  I finally took car to Nissan dealer where I purchased the car and they immediately diagnosed transmission failure.  At that point, I had 143,209 miles after waiting 3 weeks for an appointment.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11517668,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2023","dateComplaintFiled":"04/18/2023","vin":"JN8AZ1MU3BW","components":"SEATS","summary":"The contact's daughter owns a 2011 Nissan Murano. The contact stated that after entering the vehicle, she noticed that the front passenger\u2019s side seat back had completely lowered down and was lying flat. The contact stated that the seat back could not be raised or moved. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11517001,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"04/14/2023","vin":"JN8AZ1FY2BW","components":"UNKNOWN OR OTHER","summary":"My dashboard is melting. When sitting in the sun it becomes sticky. An offensive odor is emitted also. The dashboard becomes shiny, making it at times hard to see from the reflection from the shine hitting the windshield when driving. Nissan is aware of this problem as they fixed melting dashboards in Florida only.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11511746,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2023","dateComplaintFiled":"03/14/2023","vin":"JN8AZ1MW7BW","components":"SUSPENSION","summary":"This is a follow up to my first submission to include the pictures of the defective subframe we had to replace and the cost for the replacement for a new OEM subframe on this 2011 Nissan Murano SUV.  As indicated in my first submission on 1/25/2023 for this car, two repair facilities (Nissan or Fort Lauderdale, Fla and Autobahn of Fort Lauderdale, Fla) inspected and wrote quotes to replace the defective rear subframe. Several mechanics we personally talked to told us this will be a safety problem if the rear subframe was not replaced soon - \"just don't drive on the highway until replaced\". After the Nissan and our local repair shop indicated this, we got the repair on 3/13/2023 at our local garage.   My safety concern is that this is a low mileage car for its age (< 87K) that was garaged and bought new by us. It was maintained very well and all repair mechanics noted this as well. We also heard that rear subframe issues are increasingly become more common with Nissan vehicles with cars produced in years similar to ours. Subframes, which are major suspension and safety components, should not be this deteriorated at this point in their car's life.   I have included pictures of the old subframe replaced on 3/13/2023 as well as the cost for the repair of our vehicle. Please look in detail at these digital pics and one can see the erosion of the metal is significant and we are very fortunate to not have had an accident.  I don't believe the old subframe is still around for inspection as we did not know the NHTSA  needed them until now, but I am sure one could interview this repair shop and get plenty of information on these car's subframes from this era of car manufacture. Plus the pictures are very telling of the problems associated with these cars.   The only warning we had when driving was a thumping noise in the left rear section of the car. I did write to Nissan North America (Case # 48133943), but like with the NHTSA no response to date from either group.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11506432,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2023","dateComplaintFiled":"02/09/2023","vin":"JN8AZ1MW7BW","components":"SUSPENSION,STRUCTURE","summary":"Rear sub frame rusted through on passenger side. Allows irregular motion of wheel and bumping of detached parts. Causes vehicle float when brake is applied. Unsafe to drive confirmed by independent and dealership technicians. Braking at medium or high speed could cause severe float, loss of control, accident, further damage. I am not driving the vehicle. Ii is a low-miles, well-maintained vehicle. No accident occurred. I noticed it early and got the diagnosis.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11503589,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2023","dateComplaintFiled":"01/25/2023","vin":"JN8AZ1MW7BW","components":"SUSPENSION","summary":"We experienced a noise in the rear suspension area of the vehicle while driving, which prompted us to take the car to a Nissan repair facility for an inspection. We were informed the rear subframe components were rusted and needed replacing. We bought this car new in 2011 and it has under 85,000 miles. The car was garaged for most of its life and now needs several thousand dollars of rear subframe suspension parts and labor to make it safe to drive. Just a year year earlier we had to replace the front lower control arms also at the cost of several thousand dollars. These suspension component parts should not fail this early in the life of  this Nissan Murano SUV, especially a car that has less than 85,000 miles, that was properly maintained and in excellent condition.   As this is a safety issue we are wondering why Nissan or the Federal government has not recalled or at least agreed to repair this issue for owners of this vehicle. There have been many Technical Service Bulletins issued on this defect for many years (since 2007 onward), but no response. I guess for the government and Nissan to acknowledge a safety issue with this car in todays  marketplace, it appears a crash, fire, injury or death must occur for someone to take action.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11499762,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"01/02/2023","vin":"JN8AZ1MW1BW","components":"SUSPENSION","summary":"The subframe has completely rusted and broke apart.  This is a known issue on the Nissan's. We heard a rattling and upon inspection found a piece of the frame had rusted off.  The entire rear subframe is rusted through.  The vehicle cannot be driven. Nissan should pay for this repair.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11489155,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2022","dateComplaintFiled":"10/13/2022","vin":"JN8AZ1MU8BW","components":"POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"2011 Nissan Murano, transmission issues. This is the second time I have had to report this problem, please also refer to my first complaint #11474221 on this vehicle for the same problem. When at a stop, and pushing the gas pedal to move forward, there is a hesitation or two before the vehicle moves forward.  This is a big problem when trying to enter a highway, after a stop sign. With giving enough distance to merge, having the hesitation issue has almost caused an accident. This hesitation occurs in town driving and hi-way. The dealership Crown Nissan (Greensboro, NC) diagnosis indicated that the transmission was failing and needed to be replaced. Our local Nissan shop ordered a new transmission directly from Nissan, and installed into our car, by mechanics that were trained by Nissan. Received Murano back with replaced new transmission, and within two days it was hesitating again. The vehicle was taken to the dealership and it was confirmed that the \u2018new\u2019 transmission that was installed, was defective and when driving, also had the hesitation issue. A 2nd new transmission was ordered from Nissan, installed by Nissan trained mechanics, and delivered two weeks later.  We received our Murano back on Oct.12, 2022 and when driving it there was a slight hesitation, but then started to buck very hard\u2026 I\u2019m surprised that I don\u2019t have whiplash. The 2nd new transmission installed is a \u2018lemon\u2019 as it is worse than the original AND the 1st new replacement, by bucking as well as the hesitation. Our Nissan Murano appears to be unfixable, as the company keeps sending transmissions that have serious flaws and will eventually hurt or kill someone.  Where do we go from here, especially since we have paid off the loan a year ago.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11488251,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2022","dateComplaintFiled":"10/06/2022","vin":"JN8AZ1MW3BW","components":"SUSPENSION","summary":"The car was taken for inspection in Pennsylvania and the rear subframe has mostly rotted away where it connects to the frame.  Had the subframe broken through it could have caused serious injury.  It was confirmed by an independent inspection station.  There are recalls on other murano model years so it is possible this year is also a problem that has not been exposed yet.  The problem is evident on both sides of the vehicle.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11479190,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2022","dateComplaintFiled":"08/14/2022","vin":"JN8AZ1MU3BW","components":"AIR BAGS","summary":"Airbag light comes on indicating a problem. After a quick investigation of this problem it becomes evident that it\u2019s very common and Nissan hasn\u2019t admitted any problem . The cost to fix this is half the value of the car!!","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11478855,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2022","dateComplaintFiled":"08/11/2022","vin":"JN8AZ1MU8BW","components":"SERVICE BRAKES,ENGINE","summary":"The contact's husband owns a 2011 Nissan Murano. The contact stated that while driving up an incline at approximately 35 degrees and making a sharp left turn, the vehicle failed to accelerate. The contact then stated that he attempted to apply more pressure but the vehicle failed to accelerate and moved at a slow pace. The contact then stated that after he was in the driveway, he placed the shifter in park and then back in drive position but the vehicle hesitated then failed to accelerate. No warning light illuminated. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed. The dealer nor the manufacturer was not notified of the failure. The approximate failure mileage was 131,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11474221,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"07/16/2022","vin":"JN8AZ1MU8BW","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"Our 2011 Nissan Murano is garaged & serviced (not at dealer as their rates for labor & parts is crazy high) & has been a great SUV, until it had problems monthswith the acceleration in certain situations. This would happen when stopping at a red light or stop sign in town. We\u2019d push on the acceleration~gas & the Murano wouldn\u2019t respond\u2026would do a slow count of 4 to 5, & the Murano would then accelerate slowly until reaching the posted speed limit. This act is dangerous as if merging or passing with a loss of acceleration in a crowded road would be a perfect storm of multiple accidents & injuries. On the highway, we would be driving & pressing the gas pedal like normal when all of a sudden the car wouldn\u2019t respond & seemed like it was coasting or put in neutral, it would come back after a slow count of 4 to 5 seconds, & would slowly get to the speed limit. This has happened several times on the highway with speed limit listed @70mph. Imaging that you are driving along with traffic at 70mph when all of sudden the SUV stopped accelerating, & there is a big truck right behind you, & it\u2019s continuing at the speed limit. Because of the acceleration issue, we were almost rear ended by a semi & could have killed us both. On the highway this has only happened a few times, compared to starting from a stop sign or red light which happens frequently each week. There is no warning or lights that this is going to happen, which makes it worse. The mechanic and shop that I have been using for over 35 years, has had several Murano\u2019s with the same problem, & suggested the transmission might be failing, they also said to research this issue & ask Nissan. With living in a small town, the % of Murano\u2019s having the same problem should trigger a paid recall, no matter the mileage or age if serviced regularly. This has been happening for months, & also with other years of the Murano design. Please read all of the owner\u2019s comments about this issue, of not accelerating when needed.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11454154,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2022","dateComplaintFiled":"02/25/2022","vin":"JN8AZ1MU8BW","components":"POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"For over a year, I have experienced hesitations of movement when needed to have acceleration from a complete or rolling stop. When driving, I\u2019ve pushed on the gas pedal to accelerate & there was a long two second hesitation (lack of propulsion) before the Murano resumed forward movement. There was also a loss of acceleration (speed/movement) while merging into very heavy traffic on a busy main road, & that could have caused an accident. Every time there was a hesitation of movement when pushing on the gas pedal, it could have been a disaster.  I have been having this \u2018hesitations of movement\u2019 for over a year. I have insisted that mechanics need to drive it, so they too can experience this problem. They have driven the Murano many times, but haven\u2019t been able to experienced it.  After bringing the Murano into my service station for months about this problem, today after an oil change at Oakview Auto Service, the head mechanic took my Nissan Murano for a test drive & the \u2018hesitation\u2019 happened to him. So if needed Chris at Oakview Auto can confirm that this problem has been happening, that we have asked about diagnosing this problem, & he experienced as well. This Service Station has been in business for over 40 years, and they have had many other customers bring their Nissan Murano to them, with the complaint of \u2018hesitation of movement. While there has been problems documented (& recalled) with Nissan\u2019s transmissions in the past, they have yet to include the 2011 Murano. Nissan needs to address this hesitation issue now.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11453562,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2022","dateComplaintFiled":"02/23/2022","vin":"JN8AZ1MW5BW","components":"UNKNOWN OR OTHER","summary":"driving vehicle on regular road not a highway approx 35mph clear sunny day temp in the 50's. With no warning a huge bang and a sound like the whole roof slid off the back of my car i couldn't stop immediately so I slid the shade cover for the sunroof back about an inch, saw that the whole sunroof had exploded took pictures of it.  It is totally clear that the glass blew up from the inside out as all lg pcs around the gaping hole were all curved outward Not one m ark on the thin shade cover so nothing fell on the roof, I tried contacting everyone from the local Nissan dealer to the Nissan consumer affairs in TN  I was laughed at, they completely denied that this could happen and did not offer to pay for any of it.  I am disabled and on a fixed income and I cannot afford to repair it, I have no vehicle to use now and have a medical crisis in my family one member is on hospice and is expected to pass very soon.  I need my vehicle desperately. This could have been a deadly tragedy if my 2yr old grandson was in the back seat and the shade cover was open or if a vehicle right behind me was hit by the flying glass and they swerved and got into a terrible accident or killed  I need help and dont know where to turn","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11452926,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"02/19/2022","vin":"JN8AZ1FYXBW","components":"ELECTRICAL SYSTEM","summary":"Convertible top not working properly. Sometimes gets stuck and have to drive it to a safe location. Nissan has a Voluntary service campaign For 2011 and 2012 Nissan Murano Cabriolet","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11451384,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2021","dateComplaintFiled":"02/10/2022","vin":"jn8az1mw4bw","components":"SUSPENSION","summary":"A clunking noise started in the rear of my Murano.  Upon inspection I found that the rear suspension subframe crossmember has completely rusted through and the car is now unsafe to drive.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11440529,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2021","dateComplaintFiled":"11/15/2021","vin":"jn8az1mw4bw","components":"UNKNOWN OR OTHER","summary":"The vehicle loses power at random times. I had my mechanic take a look at it who said it was my alternator. So, I brought a brand-new alternator and had him put it on and within 2 days it did it again. So, I took it back to my mechanic who said it was the alternator and the battery. So again, I brought another alternator and now a battery. 3 days later it lost power after taking my children to school, now no one knows what is going on and why it keeps losing power.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11437057,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2020","dateComplaintFiled":"10/17/2021","vin":"Jn8az1mu3bw","components":"POWER TRAIN","summary":"The vehicle hesitates when coming out of a stop as though it has lost power and then zooms forward. I believe it is the CVT transmission going out. Is currently an ongoing problem.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11435280,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2021","dateComplaintFiled":"10/03/2021","vin":"JN8AZ1MW8BW","components":"SUSPENSION,STRUCTURE","summary":"I was backing out of my drive when we heard a loud sound from the rear of the car. We though I had ran over something. As I drove we could hear a thumping sound from the rear of the car when we drove over a bump in the road.. It became louder the more I drove sounding like a hammering sound. I crawled under the car and discovered the frame had rusted allowing a bolt and bracket to move. This is causing the metal thumping sound we heard. I have parked the car and stopped driving it due to the possibility of the frame and suspension separating while moving. This is my wife's car and she loves it but we can't operate it due to the safety hazard. I searched this issue and have found many other Nissan Murano owners that have experienced the same issue. This is a serious safety issue Nissan should have addressed with their vehicles and with ours. My wife could have been placed in a dangerous position if I had not discovered this in time. Nissan should repair and or recall the affected vehicles to avoid possible serious bodily injury due to a loss of control created by this issue.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11422100,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2021","dateComplaintFiled":"06/24/2021","vin":"JN8AZ1MU9BW","components":"SERVICE BRAKES","summary":"The brake pedal has suddenly become very unpredictable. Sometimes when depressing it they start engaging where they normally would & sometimes you have to depress it all the way to the floor to get it to stop. My daughter informed me of the problem so I drove it to pick up pizza. When parking at the pizza place it happened to me..... I jumped a sidewalk curb almost hit people walking on the other side because the brakes didn't engauge in time. My problem has not been confirmed by a dealer service center but the exact same problem is listed with the 2009 Murano & has been recalled because of a reaction with a metal plating turning the brake fluid to a gelatin solution after 10 years.  This 2009 Murano recall was in 2019. My Murano is 10 years old now. & has under 80,000 miles & had new brake pads put on 15,000 miles ago even though they didn't show much wear. I live in a rural area & the closest Nissan dealer over 50 miles away so I can't just drop by a Nissan dealership. No warning lights have come on with this vehicle as of yet. This Murano is my 16 year old daughters & she is not very tall so she is not able to depress the brakes far enough to stop when this happens. I have had to park the Murano until we get this problem resolved. Please respond with how I can resolve this braking problem. Thanks","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11421122,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/16/2021","dateComplaintFiled":"06/16/2021","vin":"JN8AZ1MU7BW","components":"SERVICE BRAKES","summary":"For the second time my anti-lock brakes have gone out and the paddle for the break goes all the way to the floor. It barely stops and I'm afraid it's going to happen where it doesn't allow me time to stop. This should be a recall. From other complaints found on the internet many people are having the same problem.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11418547,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2021","dateComplaintFiled":"05/25/2021","vin":"JN8AZ1MU8BW","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"Car started running rough, sluggish on going from still at stop to not wanting to go when acceleration should happen.  Then ABS light came on, followed by all the trouble lights on other side of panel.  Car would only go about 5 mph.  I turned car around and headed home, but it wasn't a smooth ride.  I got up to about 45, but it still seemed sluggish and braking was stiff.  This happened 2 years ago.  Dealer said no recall for 2011, but previous and following years did have recall for this.   About 2 weeks after we went to dealer and started a conversation with Nissan corporate,  the car stopped having the problem and was fine fir 2vyears until now.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11416243,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2021","dateComplaintFiled":"05/12/2021","vin":"JN8AZ1FY9BW","components":"AIR BAGS,STRUCTURE","summary":"1-THE DASHBOARD IS CRACKING ALL OVER. MANY CRACKS AND ALSO CRACKING BY THE RIGHTT SIDE DASH AIRBAG. MY CAR IS IN THE GARAGE 98% OF THE TIME. WE ONLY DRIVE THIS CAR ONCE OR TWICE A MONTH. WE ARE NOT THE ORIGINAL OWNERS WE HAVE THIS CAR FOR ABOUT 2 1/2 YEARS AND ONLY PUT 1000 MILES ON IT. THE CAR HAS 109631 MILES ON IT. THE CAR IS IN MINT CONDITION INSIDE AND OUT. 2- THE AIRBAG LIGHT COMES ON AND WAS DIAGNOSED AS THE PASSENGER FRONT SEAT OCCUPANT SENSOR. ON THIS MODEL THE SENSOR IS BUILT INTO THE SEAT BOTTOM. THIS MEANS THAT YOU NEED TO REPLACE THE WHOLE SEAT BOTTOM WHICH THE PART ALONE RUNS ABOUT 2500.00.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11405984,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2021","dateComplaintFiled":"04/01/2021","vin":"JN8AZ1MW7BW","components":"POWER TRAIN","summary":"2011 MURANO STALLS WHEN STARTING FROM A STOP.  GOES INTO LIMP MODE AND IS SUPER DANGEROUS WHEN TRYING TO TURN LEFT ACROSS TRAFFIC.  NISSAN EXTENDED WARRANTIES ON 2010 FOR THIS EXACT ISSUE BUT NOT THE 2011.  DEALERSHIP QUOTED ME $5500 FOR A NEW TRANSMISSION.  THE CODES BEING PULLED FROM THE TRANSMISSION ARE THE SAME ONES THE LED NISSAN TO 'EXTEND' THE WARRANTY TO 10 YEARS AND 120K MILES.  THIS CAR IS EXTREMELY DANGEROUS AND SHOULD BE PULLED OFF THE ROADS. I CONTACTED CONSUMER CONCERNS FOR NISSAN AND WAS TOLD BY A VERY RUDE REPRESENTATIVE NAMED JOHN - NOTHING THEY WILL DO AND REFUSED TO ALLOW ME TO SPEAK TO SOMEONE ELSE ON THIS MATTER.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11403218,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2021","dateComplaintFiled":"03/16/2021","vin":"JN8AZ1MWXBW","components":"POWER TRAIN","summary":"WE PURCHASED THE VEHICLE FOR MY SO AND THE TRANSMISSION IS SLIPPING.  TOOK IT TO THE DEALER AND THEY SAID THERE IS NO WARRANTY TO COVER IT. WE JUST FOUND OUT THE VEHICLE WAS ELIGIBLE FOR AN EXTENDED WARRANTY,  HOWEVER IT'S EXCEEDED THE 120,000 MILE DEALER WARRANTY.  WE'RE WANTING TO KNOW IF THIS PROBLEM WAS RECALLED BY NISSAN BECAUSE IT IS NOT SAFE FOR HIM TO DRIVE IT.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11400032,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2020","dateComplaintFiled":"03/09/2021","vin":"JN8AZ1MU2BW","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"SAFETY ISSUE! MY MURANO DRIVER SIDE VISOR WILL NOT STAY UP AND IS VERY DANGEROUS.MY CAR IS ONLY 9 YEARS OLD AND  I LOOKED ONLINE AND THIS IS A KNOWN ISSUE FOR SEVERAL YEARS FOR NISSAN, EVEN FOR 3 YEAR OLD CARS AND COULD CAUSE A SERIOUS ACCIDENT WHEN IT FALLS COVERING THE DRIVERS VISION BOTH FRONT AND REAR VIEW MIRROR!  THIS CAR AND ITEM SHOULD BE RECALLED. OWNERS SHOULD NOT HAVE TO PAY FOR THEIR OWN SAFETY FOR AN ISSUE LIKE THIS.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11396374,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2019","dateComplaintFiled":"02/15/2021","vin":"JN8AZ1MU2BW","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"VEHICLE BEGAN TO SHOW LOSS OF POWER IN 2019 WHILE ATTEMPTING TO ACCELERATE ENTERING.A HIGHWAY.  VEHICLE ALSO WOULD JERK WHEN POSITIONED FROM PARK TO REVERSE.  VEHICLE WOULD NOT ACCELERATE WHEN COMING FROM A COMPLETE STOP.  VEHICLE WOULD NOT ACCELERATE WHEN ATTEMPTING TO GIVE MORE POWER, ASNIF IT WAS STALLED  I PARKED THE VEHICLE DUE TO THE FEAR OF CAUSING AN ACCIDENT.AND BEING SERIOUSLY INJURED.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11395984,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2021","dateComplaintFiled":"02/12/2021","vin":"JN8AZ1MW7BW","components":"SERVICE BRAKES","summary":"BRAKE PEDDLE WENT TO THE BOTTOM.  THERE WAS NO BRAKING AT ALL.  BRAKES DID NOT WORK ON 2/12/21.  PUMPED IT A NUMBER OF TIMES, BUT STILL NO BRAKES.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11384498,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2020","dateComplaintFiled":"12/22/2020","vin":"JN8AZ1MW7BW","components":"SERVICE BRAKES","summary":"MY CAR IS WORKING PERFECTLY FINE AND WITH OIL CHANGE AT NISSAN DEALER (30 DAYS BACK), I FOUND NO ISSUES. TODAY, WHILE DRIVING AT 30-35 MPH, THE BRAKES PEDAL WENT ALL THE WAY TO THE FLOOR AND CAR DID NOT STOP EASILY ON THE TURN. I WAS ALMOST GOING TO HIT ANOTHER CAR BUT SURVIVED. THERE WAS NO PRESSURE IN THE BREAK PEDAL AT ALL. THE SAME THING HAPPENED YEAR OR SO AGO BUT DID NOT REPORT THE ISSUE THINKING THIS MIGHT BE DUE TO BREAK PAD ETC. BUT IT HAPPENED AGAIN AND NOW I DON'T EVEN WANT TO TAKE OUT CAR ON THE ROAD. I CALLED NISSAN NORTH AMERICA AFTER READING SAME ISSUES ON INTERNET AND THEIR RESPONSE WAS PLAIN - \"THERE IS NO RECALL ON THIS VEHICLE\" AND YOU HAVE TO CHECK WITH DEALER AND FIX AT YOUR OWN COST. MY QUESTION IS - IF THERE ARE SO MANY COMPLAINTS ON THE SAME ISSUE AND HAVE RECALL WITH SAME MODEL FOR 2009, HOW COME 2011 MODEL IS NOT ON THE RECALL?  ARE THERE ANY #OF COMPLAINTS/ACCIDENTS NEED TO BE REPORTED BEFORE NISSAN TAKES ANY ACTION?","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11376118,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2020","dateComplaintFiled":"11/24/2020","vin":"JN8AZ1MU7BW","components":"SERVICE BRAKES","summary":"THE ABS ACTUATOR HAS BEEN UNDER RECALL BY NISSAN FOR CERTAIN MODELS. AFTER CONTACTING NISSAN CUSTOMER SERVICE THEY HAVE DETERMINED DUE TO THE MILEAGE OF THE VEHICLE THIS SAFETY DEFECT IS NOT COVERED UNDER THE RECALL.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11366122,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2020","dateComplaintFiled":"10/24/2020","vin":"JN8AZ1FY7BW","components":"POWER TRAIN","summary":"THE CVT WENT BAD IN THE VEHICLE AND NISSAN NEVER FIXED WHAT WAS REPORTED IN THE PAST WITH 2012S PEOPLE WITH 2013 TO CURRENT ARE ALL STILL HAVING CVT TRANSMISSIONS FAIL AND NISSAN IS NOT RECALLING OR FIXING THE ISSUE. WELL DRIVING ON THE FREEWAY THE VEHICLE STARTED KNOCKING AND LOST COMPLETE POWER AND LOOKED UNDER THE CAR AND HAD OIL SEEPING FROM IT.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11354630,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"09/12/2020","vin":"JN8AZ1MUXBW","components":"SERVICE BRAKES","summary":"WHEN BRAKING HARD THE BRAKE PEDAL SOFTENS AND DOESN'T BRAKE WELL IT'S DANGEROUS AND I WAS INFORMED IT WAS A MANUFACTURING ERROR. IT HAPPENS ALL THE TIME CITY HIGHWAY PULLING OUT OF MY DRIVE WAY THE VEHICLE CAN BE MOVING OR STATIONARY THIS PROBLEM STILL OCCURS I WAS TOLD IT'S THE ACTUATOR AND ECU ANTISKID.PART NUMBER 47660-1SWOC SUPERSESSION 01225-1AA6C;47660-1AA6B;47660-1AA6C;476601SWOC","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11351395,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2020","dateComplaintFiled":"08/26/2020","vin":"JN8AZ1MW7BW","components":"SERVICE BRAKES","summary":"OVER THE LAST YEAR, FOR SOME REASON THE BRAKES PEDAL WILL GO ALMOST ALL THE WAY TO THE FLOOR WHEN ATTEMPTING TO STOP THE VEHICLE.  THIS HAPPENS FROM TIME TO TIME AND WILL CEASE AFTER A FEW HOURS OR A DAY OR SO AND THE BRAKES WILL RETURN TO OPERATING NORMALLY.  WE HAVE HAD THE CAR (SUV) CHECKED AND INSPECTED MULTIPLE TIMES, AND EACH TIME THE MECHANICS CANNOT FIND ANYTHING WRONG.  I HAVE READ OF OTHER OWNERS OF THE SAME MAKE AND YEAR VEHICLE WHO HAVE THE SAME PROBLEM AND HAVE NOT BEEN ABLE TO RESOLVE IT.  IN OUR CASE, WE HAVE NOT REAR ENDED SOMEONE (YET), BUT IT APPEARS THAT OTHERS HAVE COME VERY CLOSE. WE JUST TOOK THE CAR TO THE DEALERSHIP TWO DAYS AGO AND THE ISSUE REAPPEARED AGAIN. WHILE THEY HAD IT, THE BRAKES WERE WORKING FINE, AFTER WE GOT IT HOME, IT STARTED HAPPENING AGAIN WHERE THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, MAKING IT DIFFICULT TO STOP THE VEHICLE. A FEW HOURS LATER, THE ISSUE DISAPPEARED AND THE BRAKES WERE WORKING FINE. HELP PLEASE, BEFORE A FAMILY GETS SERIOUSLY INJURED OR A FAMILY GETS KILLED.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11339157,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2019","dateComplaintFiled":"07/13/2020","vin":"JN8AZ1FYXBW","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT THE VEHICLE INTO REVERSE, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED TO PREVENT THE VEHICLE FROM CRASHING INTO A PARKED VEHICLE. THE VEHICLE WAS TOWED TO ANDERSON NISSAN (6555 E STATE ST, ROCKFORD, IL 61108), WHERE THE TRANSMISSION WAS REPLACED. THE CONTACT STATED THAT THE TRANSMISSION WAS PREVIOUSLY REPLACED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11337390,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2020","dateComplaintFiled":"07/03/2020","vin":"JN8AZ1MW0BW","components":"VISIBILITY,UNKNOWN OR OTHER","summary":"THE SUNROOF EXPLODED TODAY WHILE I WAS DRIVING ON THE HIGHWAY. IT MADE A LOUD BANG NOISE AND SHATTERED. IT SCARED ME. THANK GOODNESS I HAD THE COVER CLOSED SO NONE OF THE GLASS CAME IN THE CAR.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11331860,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"06/30/2020","vin":"JN8AZ1MU0BW","components":"SERVICE BRAKES","summary":"SEVERAL MONTHS AGO, WE DROVE OVER A BIG DIP IN THE ROAD. AS WE CAME UPON A STOP SIGN JUST PAST THE DIP, THE BRAKES WENT ALL THE WAY TO THE FLOOR BEFORE COMING TO A STOP. THE BRAKES CONTINUED TO PUSH TO THE FLOOR FOR SEVERAL DAYS AFTERWARDS BEFORE FINALLY GOING BACK TO NORMAL. A COUPLE OF MONTHS LATER, THE SAME PROBLEM HAPPENED AFTER GOING OVER A BUMP. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST SEVERAL MONTHS. HOWEVER, THE LAST TIME IT HAPPENED, THE BRAKES NEVER GOT BETTER. I TOOK MY MURANO TO A BRAKE MECHANIC. THEY DID DIAGNOSTIC TESTING WHICH SHOWED THE LEFT FRONT AND RIGHT REAR ARE NOT COMPRESSING. THEY BELIEVE THE PROBLEM IS A FAULTY HYDRAULIC CONTROL UNIT. THE 2009 MURANO WAS RECALLED FOR THIS SAME ISSUE. THE 2011'S SHOULD BE ALSO.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11327741,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2020","dateComplaintFiled":"06/08/2020","vin":"JN8AZ1MU08W","components":"SERVICE BRAKES","summary":"ON FEB. 6TH 2020 I WAS DRIVING MY 2011 NISSAN MURANO (62,000 MILES) AT 55 MPH WHEN I CAME UPON SOME TRAFFIC. WHEN I APPLIED THE BREAKS THEY WENT TO THE FLOOR & I HAD TO PULL ONTO THE GRASS & PUMP THE BRAKES TILL THE CAR FINALLY CAME TO A STOP. I WAS 250 MILES FROM HOME SO I STOPPED AT A FIRESTONE STORE TO CHECK OUT MY BRAKES. 5 HOURS LATER, THE CAR WAS READY--THEY BLED THE AIR FROM THE BRAKE LINES & WHEN I GOT BACK ON THE ROAD EVERYTHING WAS OKAY. ON MAY 29TH, 2020, I WAS DRIVING & COMING ON TO A ROAD CONSTRUCTION CREW. I WENT OVER 2 SETS OF SPEED BUMPS & WHEN I APPLIED THE BREAKS, THEY WENT TO THE FLOOR. I PUMPED THE BRAKES & APPLIED THE EMERGENCY BRAKE TO STOP THE CAR BECAUSE THERE WAS TRAFFIC STOPPED IN FRONT OF ME. I TOOK THE CAR TO MY LOCAL MECHANIC & THEY INSTALLED A NEW MASTER CYLINDER & BLED THE BRAKE LINES 3 DIFFERENT TIMES. THEY HAD THE CAR FOR 1 WEEK & THE CAR WOULD NOT STOP AT SLOW SPEEDS TILL THE BRAKE PEDAL WAS ALMOST TO THE FLOOR. THE CAR IS NOT SAFE TO DRIVE. ON THE INTERNET, I CAN SEE THE NUMEROUS COMPLAINTS ABOUT BRAKING ON THE 2011 MURANO. THERE WAS A RECALL ON THE 2009 MODELS & I THINK THE 2015 MODELS. NISSAN NEEDS TO STEP UP & CORRECT THE PROBLEM ON THE 2011 MODELS. THIS IS A VERY DANGEROUS SITUATION THAT REQUIRES A RECALL OF THE 2011 MODELS. RIGHT NOW THE VEHICLE IS SITTING IN THE GARAGE BECAUSE THE DEALERSHIP IS 65 MILES AWAY & THE CAR IS NOT SAFE TO DRIVE.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11319359,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2020","dateComplaintFiled":"03/26/2020","vin":"JN8AZ1MUXBW","components":"STEERING","summary":"POWER STEERING LOSES POWER ALL OF SUDDEN.  UPON TAKEN TO THE DEALERSHIP.  IT IS SIMILAR TO THE:   THE POWER STEERING HOSE CLAMP MAY NOT ADEQUATELY SECURE THE HOSE, ALLOWING THE HOSE TO DETACH AND LEAK POWER STEERING FLUID. THE POTENTIAL NUMBER OF UNITS AFFECTED BY THIS RECALL IS 56,766. THE NHTSA CAMPAIGN NUMBER IS: 17V184000","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11311681,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2020","dateComplaintFiled":"02/26/2020","vin":"JN8AZ1MW1BW","components":"SERVICE BRAKES","summary":"WHEN I PRESS THE BRAKES THE BRAKE PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. IT FEELS HORRIBLE UNSAFE BECAUSE YOU MUST PUSH THE PEDAL AS FAR DOWN AS IT CAN GO TO GET IT TO BEGIN TO BRAKE. I WAS PULLING INTO A WALMART PARKING LOT WHEN THE PROBLEM FIRST HAPPENED.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11311338,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2020","dateComplaintFiled":"02/25/2020","vin":"JN8AZ1MW6BW","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE BRAKE PEDAL HAD EXTENDED TO THE FLOOR AND THE STOPPING DISTANCE WAS EXTEND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH THE FRONT AND REAR BRAKES, ABS MODULE AND MASTER CYLINDER BUT THE FAILURES CONTINUED TO OCCUR. THE MANUFACTURER AND LOCAL DEALER (UNKNOWN) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 120,800.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11311021,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2020","dateComplaintFiled":"02/24/2020","vin":"JN8AZ1MUXBW","components":"POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"AROUND 100,000 MILES WOULD NOT ACCELERATE WHEN TRAVELING AN INCLINE OR AFTER STOPPING AND RESTARTING AT A RED LIGHT OR STOP SIGN, EVEN WHILE GAS PEDAL WAS TO THE FLOOR.  WHEN THE CAR FINALLY DECIDED TO MOVE IT WOULD SURGE.  ALSO WHILE IDLING STATIONARY AND SHUTTING THE CAR OFF, IT FAILED TO RESTART.  HEAD LIGHTS STARTED BLINKING, A CLICKING NOISE COULD BE HEARD COMING FROM ENGINE.  THE CAR WOULD HAVE TO BE JUMPED OFF.  BATTERY CHECKED AND IS NOT THE ISSUE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11299770,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2020","dateComplaintFiled":"01/16/2020","vin":"JN8AZ1MU4BW","components":"VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I WAS DRIVING MY CAR ON THE INTERSTATE WHEN THE CHECK ENGINE LIGHT CAME ON WHEN I HIT THE GAS THE CAR DIDN'T WANT TO GO INTO GEAR BROUGHT THE CAR TO THE REPAIR SHOP AND THE ME MECHANIC TOLD ME THAT THIS CAR HAS A RECALL FOR THE TRANSMISSION AND ENGINE PROBLEMS JUST WANT TO KNOW IF THIS IS CORRECT BECAUSE NO ONE WILL FIX IT FOR ME","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11298933,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2019","dateComplaintFiled":"01/13/2020","vin":"JN8AZ1MU3BW","components":"SERVICE BRAKES","summary":"I WAS EXITING THE HIGHWAY WHEN A CAR ABRUPTLY PULLED IN FRONT OF ME AND I HAD STEP ON THE BRAKES WITH GREAT FORCE TO STOP IN TIME WITHOUT CRASHING. IMMEDIATELY AFTERWARDS WHEN I HAD TO USE THE BRAKES AGAIN AT A RED LIGHT, I HAD TO PUSH DOWN THE BRAKE PEDAL ALMOST ALL THE WAY DOWN TO THE FLOOR TO STOP THE CAR. THE BRAKES FELT SPONGEY AND PROVIDED ALMOST NO RESISTANCE TO MY FOOT AS I PRESSED DOWN. THE ISSUE PERSISTED FOR A FEW DAYS BEFORE I TOOK IT TO A LOCAL MECHANIC. THEY TRIED SEVERAL OF THE STANDARD FIXES WHEN THIS TYPE OF BRAKE ISSUE ARISES, INCLUDING GOING AS FAR AS TO REPLACE THE MASTER CYLINDER, WHICH DID NOT FIX THE ISSUE. THE BRAKE ISSUE ONLY WAS RESOLVED ONCE THEY PUT THE CAR IN THE AIR, ACCELERATED, AND PUMPED THE BRAKES MULTIPLE TIMES WHICH EVENTUALLY, SOMEHOW BROUGHT THE BRAKES BACK TO NORMAL CAPACITY. THE MECHANIC SAYS HE HAS SEEN THIS ISSUE IN MANY NISSAN MURANOS AND HE SPECULATES THAT THE THESE MODELS HAVE A FAULTY ABS SENSOR MODULE WHICH CAUSES THE BRAKES TO LOCK UP IF USED TOO HARD. I'VE HAD THIS ISSUE 3 TIMES IN THE LAST 2 YEARS, THIS WAS THE FIRST TIME THE BRAKES HAD STAYED UNUSABLE FOR SEVERAL DAYS, POSING A MAJOR SAFETY ISSUE. I'VE READ ONLINE ON MANY WEBSITES AND HAVE READ THIS SAME ISSUE BEING HAD BY OTHER 2011 NISSAN MURANO OWNERS. THE ABS SENSOR MODULE CAN COST UP TO $2,000 JUST FOR THE PART ITSELF. WITH SO MANY COMPLAINTS, NISSAN SHOULD ISSUE A RECALL TO REPAIR THIS MAJOR SAFETY ISSUE BEFORE SOMEONE'S BRAKES GO OUT ON THE HIGHWAY AND CAUSE A LOSS OF LIFE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11286582,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2018","dateComplaintFiled":"12/03/2019","vin":"JN8AZ1MW9BW","components":"AIR BAGS,SEATS","summary":"UPDATE TO PREVIOUS NHTSA COMPLAINT #11078866. THE COST TO REPAIR MY CAR WAS OVER$5000 AND COULD NOT JUSTIFY THE EXPENSE. AFTER LIVING WITH THE FAULTY SENSOR FOR ALMOST 2 YEARS, IT'S TIME TO REPLACE THE VEHICLE. I HOPED FOR A RECALL TO BE ISSUED BUT NOTHING YET. TO TRADE IN OR SELL THIS VEHICLE, IT'S OBVIOUS DUE TO WARNING LIGHT ON DASH THAT THERE IS A PROBLEM WITH AIRBAGS. I NEED TO DISCOUNT MY VEHICLE VALUE OR REPAIR THIS. AFTER SOME INQUIRY, I'VE DISCOVERED THAT MY PART IS NOW REPLACED BY PART NUMBER 873A2-3ZG6A. THIS PART IS THE REPLACEMENT FOR MODEL YEARS 2011-2014 IN ALL TRIM LEVELS S, SV, SL, LE. IT IS THE ENTIRE PASSENGER BOTTOM SEAT AND COSTS $3700 OR MORE PLUS LABOR=OVER $5000 TO FIX. EVEN IF I COULD AFFORD TO FIX THIS ISSUE, THERE ARE NO PARTS AVAILABLE IN THE USA ACCORDING TO SUTHERLIN NISSAN OF FT. PIERCE FL.  THERE IS AN APPARENT BACK ORDER WITH NO PARTS AVAILABILITY. TO CORRECT A SEEMINGLY SIMILAR PART ON A 2015 MURANO MIGHT REQUIRE 2 PARTS TOTALLING PERHAPS $340 AND APPROPRIATE LABOR   THIS TOTAL SHOULD BE SIGNIFICANTLY LESS THAN THE QUOTE TO REPAIR MY VEHICLE.  AN ONLINE SEARCH OF SUGGESTED NISSAN MURANO REPAIRS FOR THE PASSENGER OCCUPANT CLASSIFICATION SENSOR WAS ABOUT $300, QUITE A CONTRAST TO MY ANTICIPATED REPAIR EXPENSE.  THIS IS A KNOWN ISSUE FOR MURANOS AND PREVIOUS MODELS HAVE BEEN RECALLED FOR THIS.  I BOUGHT A NISSAN CERTIFIED USED CAR, THEN ADDED A GOLD LEVEL SERVICE PLAN TO COVER BUMPER TO BUMPER AND YET THE AIRBAG SYSTEM AND COMPONENTS ARE SPECIFICALLY EXCLUDED.  THIS IS A REQUIRED SAFETY DEVICE. ITS FAILURE HAS MADE MY VEHICLE WORTHLESS, BASED ON POTENTIAL TRADE OFFERS. I ASSUME NISSAN USA LOST LOTS OF MONEY ON THE PREVIOUS SENSOR RECALL CAMPAIGN, AND NOW THEY HOPE TO RECOVER SOME OF THOSE LOSSES BY PASSING THAT EXPENSE ON UNSUSPECTING CUSTOMERS. I THINK NISSAN USA REALIZES THIS AS A MAJOR PROBLEM AND ARE ATTEMPTING TO CONCEAL THIS FAULT.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11281881,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2019","dateComplaintFiled":"11/22/2019","vin":"JN8AZ1MW0BW","components":"POWER TRAIN","summary":"MY CVT TRANSMISSION BEGAN TO HAVE A SEAL LEAK AT 140,000 MILES CAUSING A LOUD SQUEAL WHILE THE TRANSMISSION FLUID BUILT UP PRESSURE.  THIS CAR WAS WELL MAINTAINED.  IT'S UNFORTUNATE THAT NISSAN DOESN'T PROVIDE REPLACEMENT PARTS FOR THEIR TRANSMISSIONS.  IT'S A SEALED UNIT SO YOU HAVE TO REPLACE THE ENTIRE TRANSMISSION FOR $3500 TO $4800.  ONLY GOT $2K ON TRADE IN FOR A NEW VEHICLE.  I HOPE NISSAN RECALLS THE TRANSMISSION SO OTHERS WON'T LOSE MONEY ON THIS COSTLY REPAIR.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11280782,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2019","dateComplaintFiled":"11/18/2019","vin":"JN8AZ1MW9BW","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"OUR VEHICLE HAS BEEN IN 2 ACCIDENTS - ONE WHERE WE WERE STRUCK IN THE REAR LEFT BUMPER AND THE OTHER WE WERE STRUCK IN THE FRONT LEFT BUMPER.  SPEEDS WERE ABOUT 20 MPH.  NEITHER RESULTED IN THE AIRBAGS BEING DEPLOYED.      WE HAVE EXPERIENCED MANY ISSUES WITH THE ELECTRICAL SYSTEM INCLUDING FAILURE OF THE RADIO/CLIMATE CONTROL SCREEN, SPEAKER VOLUME CHANGING WITHOUT INITIATION AND UNABLE TO BE CONTROLLED, & REAR SPEAKERS NOT FUNCTIONING.  THESE OCCURRED AT ALL TIMES OF VEHICLE OPERATION.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11278086,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"11/04/2019","vin":"JN8AZ1MW5BW","components":"POWER TRAIN","summary":"COINCIDENTALLY WE JUST PAID OFF OUR VEHICLE A FEW MONTHS AGO.  OUR 2011 NISSAN MURANO HAS 103, 000 MILES.  ABOUT A MONTH AGO MY WIFE MENTIONED THAT THE CAR WAS HESITATING  WHEN PRESSING THE GAS PEDAL TO PROCEED FORWARD FROM  A STOPPED POSITION.  ( THIS IS DEFINITELY A SAFETY HAZARD AT INTERSECTIONS AND ANY STOPPED POSITIONS TO PROCEED FORWARD).  THE ENGINE WOULD JUST  CUT OUT AND THEN AFTER A FEW SECONDS WOULD PICK BACK UP IN RPMS.   I THOUGHT IT WAS A FUEL FILTER PROBLEM SO WE SENT IT TO OUR MECHANIC.  HE CAME BACK TO US AND SAID ITS THE CVT TRANSMISSION AND IT COULD COST ANYWHERE FROM $3500 - $5000.  SOMETHING WE DID NOT WANT HEAR WITH A VEHICLE WITH JUST A HUNDRED THOUSAND MILES ON IT.  AFTER FURTHER RESEARCH WE SEE THIS HAS BEEN A KNOWN ISSUE WITH NISSAN CVT.  I REALLY NEED SOME ASSISTANCE ON HOW TO GO ABOUT CONTACTING NISSAN TO SEE IF THEY WILL WARRANT THIS PROBLEM.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11270982,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2019","dateComplaintFiled":"10/25/2019","vin":"JN8AZ1MU1BW","components":"SERVICE BRAKES","summary":"WITHOUT WARNING BRKE PEDAL BEGAN TO FADE.  NO LEAKS, NO WARNING LIGHTS NOTED.  DEALER QUOTES PARTS AT $1995 AND LABOR OF $400 PLUS TO REPAIR IN CONJUNCTION WITH  PADS AND TURNED ROTORS TOTAL $3,200.  NOTE - THIS CORRESPONDS TO ISSUES WITH THE 2009 AND 2015-2017 RECALLED MURANOS   FOR THE SAMED USSUES EST MILAEGE 90K","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11269741,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2019","dateComplaintFiled":"10/20/2019","vin":"JN8AZ1MU0BW","components":"POWER TRAIN","summary":"2011 NISSAN MURANO, 85000 MILES, ALL MAINTENANCE DONE ON TIME. DRIVING DOWN THE ROAD AT LOW SPEEDS STARTED TO HEAR A CLUNKING NOISE. THE NEXT DAY I WAS DRIVING DOWN THE HWY TAKING MY CAR INTO THE SHOP WHEN IT STARTED JUMPING RPMS AND WOULD NOT ACCELERATE ALMOST CAUSING ME TO GET KILLED WHILE TRYING TO PULL OF THE ROAD. AFTER LETTING THE CAR SIT I WAS ABLE TO DRIVE IT AT 30MPH TO THE CLOSEST CAR DEALERSHIP WHERE IT WAS DIAGNOSED WITH A FAILING TRANSMISSION. I STILL OWE ON THE CAR AND AM BEYOND UPSET THAT AFTER CALLING NISSAN THEY REFUSE TO DO ANYTHING . NOW MY CAR SITS TILL I FIND A WAY TO COME UP WITH THE THOUSANDS OF DOLLARS I HAVE TO PAY TO GET MY CAR BACK ON THE ROAD. NISSAN SHOULD EXTEND THE WARRANTY ON THE 2011 JUST LIKE THEY DID ON THE PREVIOUS YEARS.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11268905,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2019","dateComplaintFiled":"10/16/2019","vin":"JN8AZ1MU0BW","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT PUMPED THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR AT LEAST TWO MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,499.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11266954,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2019","dateComplaintFiled":"10/08/2019","vin":"JN8AZ1MU8BW","components":"SERVICE BRAKES","summary":"WHEN COMING TO A STOP AT LIGHT, WHEN I PUSHED ON THE BREAK TO STOP, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND CAR WILL NOT STOP. AFTER PUMPING THE BREAK SEVERAL TIMES THE CAR WILL EVENTUALLY STOP. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST 3 WEEKS. I HAVE TAKEN MY CAR TO THE DEALER AND OTHER CAR SHOPS AND THEY SEE NO VISIBLE EVIDENCE OF ANY PROBLEMS AT ALL. I'M AT A LOSS AND MY WIFE AND MYSELF ARE TERRIFIED TO DRIVE THE CAR ANYMORE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11266764,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/28/2019","dateComplaintFiled":"10/07/2019","vin":"JN8AZ1MUXBW","components":"UNKNOWN OR OTHER","summary":"I HAVE A 2011 NISSAN MURANO SL 2WD AND AM STARTING TO HAVE ACCELERATING PROBLEMS WITH THE VEHICLE SPECIALLY DRIVING IN STOP AND GO TRAFFIC.THE SYMPTOMS ARE WHEN THE VEHICLE WARMS UP AND AM TRYING TO ACCELERATE IT JUST REFUSES TO MOVE FIR ABOUT 3-4 SECONDS THE RPM WILL NOT INCREASE AND THE VEHICLE WILL BARELY MOVE AND THEN ALL OF A SUDDEN IT SEEMS TO ENGAGE AND LURCH FORWARD.ONE TIME I ALMOST GOT REAR ENDED BECAUSE OF THIS ISSUE WHILE TRYING TO MERGE INTO SURFACE STREET TRAFFIC FROM A FREEWAY EXIT .I HAD AMPLE SPACE BETWEEN ME ANOTHER VEHICLE AS I TRIED TO MERGE INTO TRAFFIC BUT MY VEHICLE WAS JUST CRAWLING SLOWLY FORWARD BY WHICH TIME THE OTHER VEHICLE WAS ALMOST ON TOP OF ME HONKING AND I WAS BEING CUSSED AT AND ALL FOR A SUDDEN MY VEHICLE DECIDED TO MOVE AND I HAD TO SWERVE RIGHT ON THE SIDE WALK TO PREVENT GETTING HIT FROM BEHIND.I TALKED TO THE DEALER ABOUT THE ISSUE AND THEY SAID THE PROBLEM IS THE CVT TRANSMISSION BUT THERE ARE NO RECALLS ON THIS YEAR MAKE  AND MODEL BUT EARLIER MODELS HAVE A RECALL WITH SAME ISSUES BUT I THINK IT SHOULD BE SPECIALLY IF THE PROBLEM IS INTERMITTENT AND YOU JUST DON'T KNOW WHEN THE VEHICLE WILL START ACTING UP .I HAVE REPLACED THE ACCELERATOR PEDAL WITH SENSOR AND CLEANED THE THROTTLE BODY BUT THAT DIDN'T HELP.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11255546,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2019","dateComplaintFiled":"09/16/2019","vin":"JN8AZ1MW8BW","components":"SERVICE BRAKES","summary":"WITHOUT WARNING, BRAKES BEGIN TO FEEL SPONGY, HAVE TO PRESS BRAKE PEDAL ALMOST TO FLOOR BEFORE RESPONSE. SEVERAL CLOSE CALLS NOW AS A RESULT OF INTERMITTENT CHANGED BRAKING PERFORMANCE.  AS A RESULT, HAD BRAKES CHECKED, FLUID DRAINED, MASTER CYLINDER REPLACED, BRAKE LINES DRAINED, NO CHANGE IN PERFORMANCE. NOT COMFORTABLE DRIVING CAR, FEELS UNSAFE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11252230,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2019","dateComplaintFiled":"08/29/2019","vin":"JN8AZ1MWXBW","components":"STRUCTURE","summary":"MY VEHICLE'S DOOR LOCK WILL NOT UNLOCK MANUALLY. IF THE AUTO LOCKS STOP WORKING THIS SHOULDN'T STOP ME FROM UNLOCKING MY VEHICLE MANUALLY. MY ORIGINAL INCIDENT WITH THIS ISSUE WAS WITH ME IN THE VEHICLE. I WAS STUCK IN MY TRUCK. I HAD TO CLIMB OVER TO THE PASSENGER SIDE AND GET OUT THAT WAY.     MY SECOND INCIDENT WITH THIS WAS ALL OF MY LOCKS DIDN'T WORK WITH THE FOB OR WITH MY KEY (MANNUALLY). THANKFULLY, I WAS NOT INSIDE THIS TIME. I HAD TO CALL ROADSIDE ASSISTANCE. THIS IS A REAL SAFETY ISSUE. DURING ALL OF THESE INCIDENTS, MY VEHICLE WAS STATIONARY.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11243463,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2019","dateComplaintFiled":"08/13/2019","vin":"JN8AZ1MU7BW","components":"SERVICE BRAKES","summary":"INTERMITTENT PROBLEM WHILE DRIVING WHEN DEPRESSING THE BRAKE PEDAL IT WILL GO ALL THE WAY TO THE FLOOR AND PRODUCE VERY LITTLE BRAKING ABILITY. ON SEVERAL OCCASIONS EVASIVE ACTION HAD TO BE TAKEN TO AVOID COLLISION. HAS OCCURRED WHILE DRIVING IN STOP AND GO TRAFFIC AS WELL AS ON A HIGHWAY. THE PROBLEM APPEARS TO CORRECT ITS SELF AFTER VEHICLE IS PARKED FOR A PERIOD OF TIME. NO WARNING LIGHTS OR SERVICE INDICATOR LIGHTS/ CODES PRESENT. THIS PROBLEM HAS OCCURRED SPORADICALLY ABSENT OF ANY FORE WARNING AND PRESENTS THE POSSIBILITY OF ACCIDENTAL COLLISION. THIS SAME CONDITION HAS BEEN REPORTED IN THE SAME MODEL OVER SEVERAL MANUFACTURE YEARS AND ALTHOUGH INDICATIONS ARE THE THE SAME ABS CONTROL MODULE HAS BEEN FOUND TO BE AT ISSUE ONLY THE 2009 YEAR WAS ISSUED A SERVICE RECALL.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11241105,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/26/2019","dateComplaintFiled":"08/01/2019","vin":"JN8AZ1MW4BW","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE THE CONTACT WAS TURNING INTO A PARKING LOT, ANOTHER VEHICLE PULLED OUT IN FRONT OF HER. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO SWERVE AROUND THE OTHER VEHICLE TO AVOID A CRASH. WHILE DRIVING SLOWLY, THE CONTACT QUICKLY TURNED INTO A PARKING SPACE AND SHIFTED THE GEAR INTO PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS LATER DRIVEN TO THE CONTACT'S RESIDENCE. FOUR DAYS LATER, THE VEHICLE WAS TAKEN TO CARDINALE NISSAN (1661 DEL MONTE BLVD, SEASIDE, CA 93955, (831) 322-4115) TO BE TEST DRIVEN AND THE FAILURE RECURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE ANTILOCK BRAKE AND MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,167.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11230367,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2019","dateComplaintFiled":"07/09/2019","vin":"JN8AZ1MW7BW","components":"SERVICE BRAKES","summary":"AS I WAS DRIVING ON THE HIGHWAY AND TRIED USING MY BRAKES I CONTINUALLY HAD TO DEPRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR TO GET THEM TO START WORKING. ONCE I REACHED STOP AND GO TRAFFIC ON THE HIGHWAY I CONTINUED TO HAVE THIS PROBLEM WHERE TAPPING OR USING THE BRAKE PEDAL AS NORMAL DID NOT SLOW MY CAR DOWN AND I HAD TO KEEP PUSHING IT TO THE FLOOR IN ORDER TO KEEP FROM RUNNING INTO THE CAR IN FRONT OF ME.    I BROUGHT THIS TO MY NORMAL MECHANIC WHO DRAINED BRAKE FLUID, CHECKED PADS, AND TESTED ALL CALIPERS WHICH DID NOT FIX THE PROBLEM. THEY FELT IT WAS THE ABS ACTUATOR THAT WAS THE PROBLEM AND RECOMMENDED I GO TO A DEALERSHIP. AT THE DEALERSHIP I RELAYED THIS INFORMATION AND THEY BEGAN LOOKING AT THE CAR. THEIR DIAGNOSIS IS THAT THE ACTUATOR ALLOWED AIR IN THE BRAKE LINE AND THAT AIR KEPT MY BRAKES FROM WORKING. SEEMS LIKE A COMMON PROBLEM AMONG NISSAN MURANO'S.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11229227,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2019","dateComplaintFiled":"07/03/2019","vin":"JN8AZ1MU2BW","components":"SERVICE BRAKES","summary":"WHILE ATTEMPTING TO STOP FROM AN APPROXIMATE 30 MILES PER HOUR SPEED, THE BRAKE PETAL TRAVELLED NEARLY ALL THE WAY TO THE FLOOR BOARD. THE VEHICLE DID EVENTUALLY SLOW TO A STOP BUT NOT UNTIL I NEARLY STRUCK THE CAR IN FRONT OF ME. AFTER THAT, THE PROBLEM WAS INTERMITTENT. I BROUGHT THE CAR TO MY MECHANIC WHO CHECKED THE MASTER CYLINDER AND  DETERMINED THE THE PROBLEM WAS A DEFECTIVE ABS CONTROL MODULE.    I HAVE SEEN RECALLS FOR DEFECTIVE ABS ON MURANO MODEL YEARS UP TO 2009 AND THEN AGAIN AFTER 2015. HOWEVER, MY 2011 MODEL YEAR FALLS IN THE \"RECALL GAP\" AND IS NOT COVERED. ALTHOUGH ABS PROBLEMS FOR THE 2011 MURANO ARE DOCUMENTED ON MULTIPLE INTERNET WEBSITES, NISSAN HAS NOT ISSUED AN ADDITIONAL RECALL COVERING THE OTHER MODEL YEARS SUCH AS MINE. SO THE EXPENSIVE REPAIR COSTS AND RESPONSIBILITY FOR ACCIDENTS AND INJURIES FALL UPON THE UNSUSPECTING OWNERS OF THE DEFECTIVE VEHICLES. NISSAN SHOULD IMMEDIATELY ISSUE A RECALL AND GET THE DANGEROUS CONDITION REPAIRED BEFORE OTHERS FIND THEMSELVES WITHOUT THE ABILITY TO SAFELY STOP THEIR CARS.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11222586,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2019","dateComplaintFiled":"06/25/2019","vin":"JN8AZ1MU8BW","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING ABOUT 60 MPH ON THE INTERSTATE I HEARD A LOUD SOUND LIKE A GUNSHOT.  THERE WEREN'T ANY CARS IN FRONT OF ME AND I DIDN'T JUST GO UNDER AN OVERPASS.  UPON INSPECTION I DISCOVERED THAT MY SUNROOF HAD EXPLODED AND NO FOREIGN OBJECTS WERE VISIBLE THAT MAY HAVE CAUSED IT. SEEMS LIKE THIS IS A COMMON PROBLEM AND SHOULD BE RECALLED.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11218599,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"06/08/2019","vin":"JN8AZ1FY0BW","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"VEHICLE'S CONVERTIBLE TOP STOPS WORKING (WHILE STATIONARY) IN MID OPERATION WHEN PRESSING BUTTON TO EITHER OPENING OR CLOSING TOP. VEHICLE IS NOT SAFE TO DRIVE WHILE TOP IS STUCK AND DASHBOARD WARNING LIGHT IS BEEPING NOTIFYING TOP IS NOT SECURED. VEHICLE HAS BEEN TAKEN TO BOTH THE DEALERSHIP AND TO PLACE OF PURCHASE (CARMAX). AND IS CURRENTLY AT A NISSAN DEALERSHIP NOW AND HAS BEEN THERE SINCE 4/25/19. AS OF TODAY 6/5/19 THEY HAVE STATED THEIR FINAL ANALYSIS DETERMINES THE WIRE CONVERTIBLE TOP WIRE HARNESS NEEDS REPLACING BECAUSE AFTER MULTIPLE ANALYSIS THEY HAVE DETERMINED THE WIRE HARNESS CAN'T BE REPAIRED AND THAT THE WARRANTY COMPANY IS DECLINING THIS ELECTRICAL REPLACEMENT. THE TOP HAS RANDOMLY GOTTEN STUCK NUMEROUS AND UNPREDICTABLE TIMES,  WHETHER AT HOME, AT WORK, A PUBLIC PARKING LOT, AT THE GROCERY STORE, AT A STOP LIGHT, ETC., AND I CAN'T CONTINUE TO SAFELY DRIVE THE CAR WHEN IT MALFUNCTIONS. SO I'M NOT ABLE TO SAFELY AND CONFIDENTLY USE IT. HELP ME PLEASE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11218614,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2019","dateComplaintFiled":"06/08/2019","vin":"JN8AZ1MU0BW","components":"ENGINE","summary":"CAMSHAFT POSITION 'A' - TIMING OVER - ADVANCED OR SYSTEM PERFORMANCE (BANKS 1 & 2). THIRD TIME IN AS MANY MONTHS; TWO REPAIRS MADE, THIRD TIME REQUIRED. CHECK ENGINE LIGHT COMES ON REGULARLY.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11208669,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2019","dateComplaintFiled":"05/20/2019","vin":"JN8AZ1MU0BW","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"I NOTICED MY NISSAN MURANO LOSING ACCELERATION WHEN TAKING OFF. WHEN IT FINALLY CATCHES UP IT RIDES FINE. THAT IS SO DANGEROUS ESPECIALLY LIVING IN THE CITY WITH FREEWAYS AND TRAFFIC! ALSO MY AIR IS NOT WORKING. I TOOK IT TO A DEALER, AIR COMPRESSOR WAS FINE, THEY RECHARGED THE SYSTEM WITH FREON AND IT STILL DIDN'T WORK. I NEED SOME KIND OF RELAY SWITCH FOR $500. I FEEL LIKE I'M PAYING FOR A LEMON AT 85,000 MILES!","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11206289,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2019","dateComplaintFiled":"05/08/2019","vin":"JN8AZ1FY5BW","components":"UNKNOWN OR OTHER","summary":"CABRIOLET SOFT TOP , THE TOP WOULD NOT CLOSE . THE CAR HAS 20K MILES AND I SEE ON THE INTERNET A LOTS OF PEOPLE WITH THE SAME ISSUE. DEALER WANT TO CHANGE THE TOP FOR 11K$ AND NOT FIX THE PART THAT IS THE DEFECT","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11203263,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2019","dateComplaintFiled":"04/23/2019","vin":"JN8AZ1MU4BW","components":"SERVICE BRAKES","summary":"ALL OF A SUDDEN WHILE DRIVING MY 2011 NISSAN MURANO AND AFTER DRIVING OVER A SLIGHT BUMP ON A CITY STREET IN MY NEIGHBORHOOD GOING ABOUT 10 MPH MAYBE A LITTLE MORE I WAS IN THE PROCESS SLOWING DOWN AND MAKING A U TURN RIGHT IN FRONT OF MY HOUSE SO I COULD PARK IN FRONT OF OUR HOUSE (THANK GOD!) MY BRAKES FAILED THEY WENT TO THE FLOOR VERY SUDDENLY AND AFTER RE-PUMPING BRAKES, I GOT CONTROL AND WAS ABLE TO PARK MY MURANO. WTH IS GOING ON NISSAN?? THIS WAS SCARY AND I DON'T WISH ON THIS ON ANYONE. MY KIDS DRIVE THIS CAR TOO. DOES SOMEBODY HAVE TO BE KILLED IN ORDER TO GET ATTENTION ON THIS SAFETY ISSUE NISSAN? THIS NEEDS TO PRO-ACTIVE NOT RE-ACTIVE. WE BUY AND DRIVE YOUR CARS TO FEEL SAFE NOT BE SCARED I'M GONNA HIT A SMALL BUMP AND LOSE MY BRAKES. THE BUMP AND THE POINT WHERE I TURNED AROUND AND LOST BRAKING CONTROL COULD NOT OF BEEN MORE THAN 75-100 FEET AWAY. AFTER PARKING I CHECKED MY MASTER CYLINDER AND THE BRAKE FLUID LOOKED FINE AND FULL. I HAD NO LEAKS. I AM IN ABSOLUTE AWW! AT WHAT JUST HAPPENED. SOMEONE WITH AUTHORITY PLEASE INVESTIGATE THIS BECAUSE IS GONNA GET HURT BAD OR GET KILLED.   C.HERRERA SOON TO BE EX-OWNER OF THIS NISSAN MURANO UNLESS IT GETS FIXED OR RECALLED.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11194912,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"04/09/2019","vin":"JN8AZ1MW6BW","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING, THE VEHICLE SUDDENLY LOST POWER AND FAILED TO ACCELERATE PROPERLY. THE FAILURE ALSO OCCURRED WHILE ACCELERATING FROM A STOP. THE VEHICLE WAS TAKEN TO STAR NISSAN (40-20 172ND ST, FLUSHING, NY) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11193148,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2019","dateComplaintFiled":"04/01/2019","vin":"","components":"POWER TRAIN","summary":"CVT TRANSMISSION STARTED MAKING NOISES AT 90K ON DAUGHTER S 2011 NISSAN MURANO. THIS SHOULD BE A RECALL NISSAN IS SCAMMING EVERYONE WITH ALL THESE 5K SHOP REPAIR BILLS. NISSAN YA CAN GO TO HELL AND WILL NEVER BUY ANOTHER ONE. I WILL ALSO GO TRADE MY GTR. I WOULD DRIVE CHEVY CRUZ OR CIVIC BEFORE I BUY ANOTHER NISSAN. OH THIS WAS OUR 29TH NISSAN BETWEEN MY WIFE,KIDS AND I","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11185459,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/07/2019","dateComplaintFiled":"03/08/2019","vin":"JN8AZ1MU1BW","components":"SERVICE BRAKES","summary":"GOING APPROXIMATELY 5-10 MPH ON THE FIRST OCCASION JUST ROLLING OVER RR TRACKS AND THEN GOING 5 MPH OFF AN EXIT RAMP OVER A SMALL BUMP IN THE ROAD AND THE BRAKES FAILED/WENT ALL THE WAY TO THE FLOOR ON BOTH OCCASIONS.  BASED ON THE AMOUNT OF 2011 BRAKES ISSUES I HAVE READ ABOUT ONLINE TONIGHT REGARDING THE SAME GOING OVER BUMPS/BUMP/BRAKES FAILING ISSUE, I CANNOT BELIEVE THE 2011S HAVE NOT BEEN ADDED TO THE RECALL. I EITHER EXPECT ADDING 2011S TO THE RECALL AS THE 2009'S GOT LAST MONTH OR I NEED TO KNOW WHERE TO TAKE MY CAR TO BE REPAIRED AT NO CHARGE.  THIS IS A DEFINITE SAFETY ISSUE THAT NISSAN HAS BEEN MADE AWARE ABOUT IS NOT A REGULAR SINGLE PART FAILING ON ITS OWN.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11176315,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2019","dateComplaintFiled":"02/11/2019","vin":"JN8AZ1MU7BW","components":"POWER TRAIN","summary":"LEAVING PARKING LOT OF CHILD'S SCHOOL, GAS PEDAL WENT ALL THE WAY TO FLOOR WITHOUT MOVING CAR FORWARD. I HAD DIFFICULTY SAFELY GETTING OUT OF THE WAY OF TRAFFIC AND WAS LEFT STRANDED WITH MY YOING CHILD!","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11172319,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2018","dateComplaintFiled":"01/26/2019","vin":"JN8AZ1MW3BW","components":"POWER TRAIN","summary":"VEHICLE HAS ONLY 63,400 MILES ON IT.  MALFUNCTION LIGHT CAME ON AND ON THE WAY TO AUTOZONE TO HAVE CODE CHECKED THE CAR JUST STOPPED DRIVING.  I WAS STOPPED FOR A LIGHT AND WHEN I WENT TO GO NOTHING HAPPENED.  TOWED IT TO NISSAN AND THEY SAID IT NEEDED A NEW TRANSMISSION.  (USED) TRANSMISSION INSTALLED AND THEN THE CAR STALLED AGAIN DURING THE TEST DRIVE BY MECHANIC.  NOW THEY SAY THEY HAVE TO REPLACE THE STARTER, WHICH I DID, SO THEY CAN RECHECK THE TRANSMISSION.  GOT THE CAR BACK AND THE VERY NEXT DAY THE SAME LIGHT CAME BACK ON.  I DROVE IT STRAIGHT TO DEALER AND NOW THEY SAY THAT IT NEEDS CATALYTIC CONVERTER.  REPLACED AND NOW THEY SAY THAT IT NEEDS THE FRONT CATALYTIC CONVERTER.  SAID THERE WAS A PROBLEM WITH THE TRANSMISSION SEAL WHEN THEY GOT IT.  PROBABLY WHAT IS CAUSING ALL THESE OTHER PROBLEMS.  STILL HAVE NO IDEA WHEN I WILL GET THE CAR BACK.  IT HAS BEEN A MONTH NOW.  HAVE TOTALLY LOST FAITH IN NISSAN.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11163997,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2018","dateComplaintFiled":"12/29/2018","vin":"JN8AZ1MU8BW","components":"SERVICE BRAKES","summary":"VEHICLE IS IN MOTION ON A CITY STREET. WHEN BRAKING OVER A BUMP, BRAKE PEDAL DROPS TO THE FLOOR, VEHICLE DOES NOT STOP. BRAKE MALFUNCTION - UNSAFE CONDITION.IT HAPPENED TWICE IN A MONTH.  INDEPENDENT SHOP STATED TO REPLACE ANTI-LOCK BRAKE'S HYDRAULIC CONTROL UNIT. NISSAN WILL NOT SELL THE PART. BROUGHT TO NISSAN DEALER TO CHECK AND STATED IT IS NORMAL. NISSAN FOUND EVERYTHING OPERATING NORMALLY AND CHARGED $ 210.00 FOR THE INSPECTION.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11156888,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/08/2018","dateComplaintFiled":"12/07/2018","vin":"","components":"STEERING,ELECTRICAL SYSTEM","summary":"TWICE IN THE LAST FEW WEEKS, WHEN TURNING OFF THE IGNITION, THE LIGHTS WHEN ON, THE HEADLIGHTS STARTED BLINKING. AND THE ENTIRE ELECTRICAL SHUTDOWN, NOT ALLOWING ME TO CHANGE GEARS OUT OF PARK, NOT TURN ON A LIGHT, NOTHING.  CAR HAD TO BE JUMP STARTED.  SO DANGEROUS, WHEN KIDS ARE IN THE CAR, AND I COULDN'T MOVE IT OUT OF HARM'S WAY.  SEE UPLOADED DOCUMENT FOR DETAILS.NO WAY TO PUT IN NEUTRAL TO MOVE.  HUSBAND COULDN'T GET OUT OF CAR.  DOOR LOCKED FROM INSIDE,","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11156108,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2015","dateComplaintFiled":"12/05/2018","vin":"JN8AZ1MWXBW","components":"POWER TRAIN","summary":"I BEGAN EXPERIENCING A LOSS OF MOTION WHILE DRIVING THIS VEHICLE.  ON TWO SEPARATE OCCASIONS, WHILE ON THE ROAD AND MOVING THE VEHICLE LOST ABILITY TO MOVE. AT ONE POINT I WAS LIMITED TO UNSAFE DRIVING SPEEDS OF LESS THAN 15 MILES PER HOUR.  ALL OCCURRENCES OF LOSS OF MOTION OCCURRED ON CITY STREETS WHERE POSTED SPEED LIMITS WERE 45 MPH OR LESS.  THE LAST OCCURRENCE WAS IN MY DRIVEWAY WHEN THE VEHICLE WOULD NOT START.  I HAD TO HAVE THE VEHICLE TOWED FOR SERVICE AT WHICH TIME IT WAS DETERMINED THE TRANSMISSION WAS IN NEED OF REPLACEMENT.  AT 60,000 MILES THE TRANSMISSION ON THIS VEHICLE WAS AT FULL FAILURE AND FULL REPLACEMENT WAS NECESSARY.  ALL RECOMMENDED MAINTENANCE WAS COMPLETED ON THIS VEHICLE AND IT WAS NOT USED FOR TOWING PURPOSES.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11143436,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2018","dateComplaintFiled":"10/27/2018","vin":"JN8AZ1FY4BW","components":"POWER TRAIN","summary":"ONLY 62,000 MILES AND NEEDS A NEW TRANSMISSION.  CAR WOULD NOT GO OVER 20MPH.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11140486,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2018","dateComplaintFiled":"10/15/2018","vin":"JN8AZ1MW1BW","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING 65 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO WALSER NISSAN BURNSVILLE (14750 BUCK HILL RD, BURNSVILLE, MN 55306, 612-395-4999) WHERE IT WAS DIAGNOSED THAT THE ABS ACTUATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, OPENED A CASE, AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11138949,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2016","dateComplaintFiled":"10/08/2018","vin":"JN8AZ1FYXBW","components":"STRUCTURE","summary":"THE CONVERTIBLE TOP MALFUNCTIONED AND WAS UNABLE TO COMPLETELY CLOSE,  SO IT WOULD LIFT AND FLY OFF WHEN MY CAR WAS IN MOTION. HAD TO MANUALLY LOCK BACK IN PLACE HOWEVER THE ROOF ERROR SIGNAL KEPT CONSISTENTLY BEEPING SINCE IT THOUGHT THE ROOF WAS STILL DOWN. HAD TO DISCONNECT WIRING TO BE ABLE TO USE CAR. NOW A FEW OTHER THINGS DON'T WORK PROPERLY BECAUSE OF THE WIRING THAT HAS BEEN DISCONNECTED AS A QUICK FIX TO THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11128692,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2018","dateComplaintFiled":"09/11/2018","vin":"JN8AZ1MU1BW","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"WHILE DRIVING ON 95, BREAK PEDAL WENT TO FLOOR AFTER HITTING A BUMP AND BREAKING HARD.   AFTER DOING RESEARCH, I LEARNED THAT THE ABS MODULE WAS THE CAUSE, AND HAD BEEN INCLUDED IN A RECALL FOR THE 2009 MODEL YEAR. NOTING THAT THE FAILING PART NUMBER FOR THE 2009 YEAR WAS \"47660 1SW0A\" AND FOUND TO BE IDENTICAL TO THE 2011 YEAR.    MY VEHICLE HAS ABOUT 97K MILES.    WHY IS THE RECALL LIMITED TO THE 2009 AND NOT INCLUDING THE 2011?","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11124337,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2016","dateComplaintFiled":"09/04/2018","vin":"JN8AZ1MU4BW","components":"FUEL/PROPULSION SYSTEM","summary":"WHEN I START TO ACCELERATE AFTER A STOP LIGHT OR STOP SIGN, MY CAR WILL HESITATE TO ACCEPT THE GAS AND SEEMS AS IF IT'S GOING TO QUIT, HOWEVER, INADVERTENTLY IT FINALLY CATCHES UP AND WILL START TO ACCELERATE.  THIS HAS BEEN HAPPENING SINCE I PURCHASED THIS VEHICLE IN JUNE OF 2016.  IT SEEMS AS IF IT IS MORE OFTEN LATELY.   THIS HAPPENS OFTEN AND IS DANGEROUS GOING THROUGH AN INTERSECTION.  ALSO, THIS MAKES ME UNEASY BECAUSE ANYONE BEHIND ME COULD POSSIBLY RUN INTO THE BACK OF MY CAR.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11122871,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"08/27/2018","vin":"JN8AZ1MW9BW","components":"POWER TRAIN","summary":"TRANSFEE CASE LEAK NOTED DURING 60K MILES. SUBURBAN NISSAN OF MI NEVER TOOK THE INITIATIVE TO REPLACE THE TRANSFER CASE. NISSAN REPLACED THE SEALS ONLY BASED ON MY COMPLAINT. THE LEAK OCCURRED AGAIN IN TRANSFER CASE AT 126K MILES. NOW THE DEALER IS RECOMMENDING THE REPLACEMENT OF SEALS ONLY. NISSAN REFUSED TO ACKNOWLEDGE ISSUE WITH THEIR GARBAGE DESIGN.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11121368,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":1,"dateOfIncident":"10/04/2015","dateComplaintFiled":"08/21/2018","vin":"JN8AZ1MWXBW","components":"AIR BAGS","summary":"2011 NISSAN. CONSUMER STATES THAT THE AIRBAGS DID NOT DEPLOY DURING VEHICLE ACCIDENT . *LD  *JS *TT *DT  AIR BAG SYSTEM COMPONENTS ( THE CURTAIN/ HEAD AIR BAGS AND THE SEAT BELT PRETENSIONERS) WERE ALSO REPLACED.  UPDATED 10/3/18*JB *DT  CONSUMER STATED CAR WAS BROUGHT NEW ONLY HAD 7,000 MILES. AIR BAG DID NOT DEPLOY AND CONSUMER'S HUSBAND WENT INTO THE FRONT WINDOW CRUSHED HIS FORHEAD HIS BRAIN BLEEDING. HE ALSO BROKE HIS HIP AND SMASHED HIS KNEE. HE WAS UNCONCIOUS AND DIED 2 YEARS LATER. REPAIR WAS OVER $16,000.*JB","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11119471,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2018","dateComplaintFiled":"08/12/2018","vin":"JN8AZ1MW7BW","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)","summary":"[XXX] 2011 NISSAN MURANO PARTS ACCELERATOR PEDAL SENSOR IT SHUTS OFF WHILE DRIVING IT HAS HAPPENED TO ME 3 TIMES AND THE MOST SCARY WAS IN THE HIGHWAY.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11118556,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2018","dateComplaintFiled":"08/08/2018","vin":"JN8AZ1MW4BW","components":"POWER TRAIN","summary":"TOOK VEHICLE INTO NISSAN OF SILSBEE WHERE VEHICLE WAS BOUGHT FOR SERVICE -- SERVICE PERSON CAME TO ME AND SAID THAT SHE HAD BAD NEWS -- VEHICLE HAD A REAR MAIN SEAL LEAK.  FIRST TIME EVER, I TOOK IT TO A PRIVATE TRANSMISSION CONCERN TO HAVE THEM GIVE ME A SECOND OPINION AND THEY SAID IT WAS LEAKING BETWEEN THE TRANSMISSION AND 4-WHEEL DRIVE.  THEY PULLED THE TRANSMISSION AND FOUND THAT FACTORY SPECIFICATIONS WEREN'T UP TO DATE.  THE VEHICLE HAD ALWAYS BEEN SERVICED BY SILSBEE NISSAN AND I WAS NEVER NOTIFIED THAT THERE WERE TRANSMISSION PROBLEMS.  COST TO ME FOR REPAIRS WERE $5,716 WITH 90,000 MILES ON VEHICLE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11118093,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2018","dateComplaintFiled":"08/06/2018","vin":"JN8AZ1FY3BW","components":"POWER TRAIN","summary":"TRANSMISSION FAILED AT A HIGH RATE OF SPEED WHILE DRIVING ON A PUBLIC ROAD. THERE WAS NO INDICATION OF TRANSMISSION ISSUES WITH MY VEHICLE. MATTER OF FACT I JUST HAD MY CAR SERVICED ON JULY 13,2018, AT NALLEY NISSAN OF ATLANTA AND THE MIL-POINT INSPECTION WHICH INCLUDES CHECKING THE TRANSMISSION PASS ALL SYSTEMS IN THE GREEN.  THIS WILL BE THE THIRD TRANSMISSION ON THE VEHICLE INCLUDING THE ORIGINAL TRANSMISSION IN 6 YEARS AND ONLY 122000 MILES.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11112312,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2018","dateComplaintFiled":"07/19/2018","vin":"\tJN8AZ1MW8B","components":"POWER TRAIN","summary":"WITH ONLY 91000 MILES, MY 2011 MURANO IS DIAGNOSED WITH A BAD TRANSMISSION. PREVIOUS YEARS MODELS UP TO 2010 WERE ALL EXTENDED TO 10 YEARS/120000 MILES WARRANTY FOR THE TRANSMISSION, BUT THAT WAS ENDED FOR THE 2011 YEAR AND NOBODY KNOWS WHY. NISSAN KNOWS OF THE DEFECTS WITH THEIR TRANSMISSIONS, BUT REFUSES TO ACKNOWLEDGE IT. THIS REPAIR WILL COST ME CLOSE TO $5000 WHEN ALL IS SAID AND DONE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11109820,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2018","dateComplaintFiled":"07/06/2018","vin":"JN8AZ1MW3BW","components":"SERVICE BRAKES","summary":"WHEN THE VEHICLE IS IN MOTION ON CITY STREETS, THE BRAKE PEDAL GOES TO THE FLOOR WHEN TRYING TO STOP.  THE VEHICLE CAN STOP BUT WITH A FRACTION OF THE BRAKING ABILITY.  THE PEDAL CONTINUES TO PUSH ALL THE WAY TO THE FLOOR EVEN WHEN PUMPING THE PEDAL.  IT CORRECTS ON ITS OWN AFTER AN HOUR OR SO.  4 OCCASIONS OCCURRED AFTER HITTING A BUMP.  1 OCCASION OCCURRED WHEN THE ABS ENGAGED AFTER HITTING A PATCH OF ICE.  THE MASTER CYLINDER HAS BEEN REPLACED (I SAVED THE OLD ONE) AND THE BRAKE PADS HAVE BEEN REPLACED AND THE PROBLEM CONTINUES.  IT HAS ONLY OCCURRED ABOUT 5 TIMES OVER A SPAN OF ABOUT 1YEAR SO IT IS VERY DIFFICULT TO INTENTIONALLY REPEAT AND DIAGNOSE.  INTERNET RESEARCH POINTS TO A POSSIBLE STICKING ABS MODULATOR VALVE. *TT  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11098815,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2017","dateComplaintFiled":"05/30/2018","vin":"JN8AZ1MW2BW","components":"UNKNOWN OR OTHER","summary":"TRANSMISSION STEPPING MOTOR - PER THE CHECK ENGINE CODE  AT NO PARTICULAR SPEED, GEARS SLIPPING, POPPING INTO GEAR, NO ACCELERATION FROM FROM STOP. SEEMS TO GET WORSE THE FURTHER THE DRIVE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11096551,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2018","dateComplaintFiled":"05/17/2018","vin":"JN8AZ1MW3BW","components":"VISIBILITY,VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED THAT THE SUN ROOF WAS SHATTERED. THERE WERE NO INJURIES. THE DEALER (KELLY NISSAN, 610-258-8600) WAS CALLED AND STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11093359,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2017","dateComplaintFiled":"05/11/2018","vin":"JN8AZ1MW7BW","components":"POWER TRAIN","summary":"RIGHT AT 165000 MILES THE CVT TRANSMISSION WENT OUT.  IT STARTED SLIPPING AND WENT COMPLETELY OUT 3 DAYS LATER.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11091620,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2018","dateComplaintFiled":"05/03/2018","vin":"JN8AZ1MW2BW","components":"UNKNOWN OR OTHER","summary":"GLASS SUNROOF EXPLODED (SOUNDED LIKE GUNSHOT WENT OFF INSIDE CARE) WHILE DRIVING DOWN HIGHWAY AT 55MPH.  NO OTHER CARS, TREES, OVERHEAD HAZARDS WERE PRESENT.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11078866,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2018","dateComplaintFiled":"03/13/2018","vin":"JN8AZ1MW9BW","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING UNKNOWN SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN OF MELBOURNE (440 S HARBOR CITY BLVD, MELBOURNE, FL 32901, (321) 723-2941) WHERE IT WAS DIAGNOSED WITH A PASSENGER AIR BAG SENSOR MALFUNCTION. THE CONTACT STATED THAT THE AIR BAG SENSOR IN THE PASSENGER SEAT AND THE DIAGNOSTIC MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE CONTACT STATED THAT HE PURCHASED A NISSAN GOLD STANDARD WARRANTY AND WAS INFORMED BY THE DEALER THAT THE WARRANTY WOULD NOT COVER THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED IN REGARDS TO THE EXTENDED WARRANTY THAT WAS PURCHASED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11076000,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2018","dateComplaintFiled":"03/02/2018","vin":"JN8AZ1MU6BW","components":"POWER TRAIN","summary":"ONCE THE VEHICLE STARTS MOVING BY TAKING OFF VERY SLOW; IT DRIVES VERY WELL. HOWEVER,  AFTER YOU COME TO A STOP AT A TRAFFIC LIGHT OR STOP SIGN AND IT IS YOUR TIME TO GO, THE VEHICLE TAKES OFF ,  STOPS ABRUPTLY (ALTHOUGH YOU ARE DEPRESSING THE ACCELERATOR AGGRESSIVELY);  THEN DEPENDING ON HOW FAR DOWN THE ACCELERATOR IS DEPRESSED THE VEHICLE WILL TAKE OFF AND DRIVE FINE UNTIL YOU COME TO ANOTHER STOP. THIS PROBLEM HAS BEEN OCCURRING FOR A FEW MONTHS UNTIL THE PRESENT.  MY RESEARCH HAS NOT SHOWN ANY RECALLS ON THE TRANSMISSION OR THE COMPUTER.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11075402,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2018","dateComplaintFiled":"02/28/2018","vin":"JN8AZ1FY5BW","components":"AIR BAGS","summary":"ENTERING KANSAS CITY ON I-49 NORTH APPROXIMATELY 55 MPH, ON 2/20/18, IN INCLEMENT WEATHER, THE CAR IN THE MIDDLE LANE SPUN OUT OF CONTROL AND T-BONED MY PASSENGER DOOR BEFORE TURNING AND SLIDING DOWN MY RIGHT SIDE. AS THE PASSENGER IN THE MURANO I FELT THE FIRST HARD IMPACT AGAINST THE DOOR LIKE A BOMB WENT OFF YET SIDE DOOR AIRBAG DID NOT IMPLODE. I HAVE PICTURES THAT SHOW CREASE MADE AT FIRST IMPACT AND DOOR BOTTOM PANEL WAS BENT OUTWARD. I CALLED NISSAN AND REPORTED THIS BOTH TO DEALERSHIP AND MANUFACTURER. THEY ARE SAYING THIS IS A SIDE SWIPE AND THEREFORE DOES NOT REQUIRE IMPLOSION. ONLY WITNESS IS OTHER DRIVER WHO ADMITTED FAULT, MAY ALSO BE HONEST ABOUT HOW WE WERE FIRST HIT. I HAVE A VERY HEAVY SUV DOOR ON THIS CAR AND ALWAYS SAID IT WAS A TANK AND WOULD SAVE OUR LIVES. I BELIEVE IT WAS MORE THE DOOR DESIGN THAT SAVED US , AND MY HUSBAND'S EFFECTIVE MANEUVERING, THAN AN AIRBAG THAT SHOULD HAVE IMPLODED.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11074165,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2018","dateComplaintFiled":"02/21/2018","vin":"JN8AZ1MW7BW","components":"STRUCTURE","summary":"REAR DRIVER SIDE DOOR DOES NOT OPEN OR ACTUATE CONSISTENTLY WHEN AUTOMATIC DOOR LOCK UNIT IS ENGAGED. CONCERNS ARE GETTING ACCESS TO OR OUT OF VEHICLE IN CASE OF ACCIDENT OR A SAFETY RELATED ISSUE SHOULD WE NEED TO ENTER THE CAR IN AN EMERGENCY.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11063106,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2017","dateComplaintFiled":"01/16/2018","vin":"JN8AZ1MU0BW","components":"UNKNOWN OR OTHER","summary":"AT APPROXIMATELY 8:30 AM ON 12/18/17, I WAS DRIVING ON I-70 IN DENVER, CO, GOING ABOUT 60 MPH.  WEATHER WAS A PARTLY CLOUDY DAY, 45-50 DEGREES, ROAD CONDITIONS WERE DRY.  AS I WAS DRIVING, I SUDDENLY HEARD A LOUD POP OR EXPLOSION, LOOKED IN REAR VIEW MIRROR AND SAW GLASS FLYING BEHIND ME, COMING FROM MY CAR.  I SLOWED DOWN IMMEDIATELY AND EXITED THE HIGHLY, PULLING INTO A GAS STATION TO SEE WHAT HAD HAPPENED.  I EXITED THE CAR AND LOOKED FROM THE OUTSIDE AND THE SUNROOF HAD COMPLETED SHATTERED, LEAVING A HUGE HOLE.  FORTUNATELY, THE INSIDE SHADE WAS CLOSED SO ALL THE GLASS BLEW OUT OF THE CAR AND NOT INTO THE INTERIOR.  THERE WERE NO OTHER VEHICLES INVOLVED, NOR WAS THE POLICE CONTACTED. I HAD THE SUNROOF REPLACED AT SAFELITE AUTOGLASS FOR A COST OF $885.03. AFTER THE REPAIR, IT WAS NOTED THAT THE INTERIOR SHADE WOULD NOT OPEN COMPLETELY AND SEEMED TO BE OFF TRACK AND THE MANAGER AT SAFELITE SUGGESTED I TAKE IT TO THE DEALER.  TOOK THE VEHICLE TO ANISSAN DEALER, WHO CHARGED $99.95 JUST TO LOOK AT AND DIAGNOSE THE PROBLEM WITH THE SHADE.  DIAGNOSIS WAS THE SHATTERED GLASS HAD DAMAGED THE TRACK AND SHADE AND BOTH WOULD NEED TO BE REPLACED AT AN ESTIMATED COST OF $1600.00 (MORE DETAILED DIAGNOSIS COULD BE PROVIDED AFTER REMOVING THE HEADLINER).  WE DECLINED THIS REPAIR AT THIS TIME.  SO FAR WE HAVE PAID OUT-OF-POCKET FOR THE REPAIRS AT A TOTAL OF APPROXIMATELY $985.  IF WE CHOOSE TO REPAIR THE SHADE AND TRACK, TOTAL COST ESTIMATES WOULD BE $2,584.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11062243,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2017","dateComplaintFiled":"01/11/2018","vin":"","components":"POWER TRAIN","summary":"THE CVT TRANSMISSION WENT AFTER ONLY 85000 MILES  .  CAR HESITATES AT STOP SIGNS AND RED LIGHTS","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11051688,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2017","dateComplaintFiled":"12/01/2017","vin":"JN8AZ1MU6BW","components":"POWER TRAIN","summary":"AFTER THE TRANSMISSION HAS WARMED UP, IF I COME TO A STOP, THE CAR WILL NOT ACCELERATE FOR THE FIRST 15 SEC REGARDLESS OF HOW HARD I PUSH THE ACCELERATOR OR NUMBER OF TIMES I PUSH ON THE ACCELERATOR. WHEN IT DOES FINALLY GO, I TAKE OFF WAY TOO FAST-LIKELY DUE TO LAYING ON THE ACCELERATOR WANTING MY CAR TO GO. THIS PROBLEMS IS DANGEROUS. I HAVE HAD IT HAPPEN AT STOP SIGNS, CITY LIGHTS, AND HIGHWAY EXIT RAMPS.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11039415,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2017","dateComplaintFiled":"10/24/2017","vin":"JN88AZ1MU1B","components":"SERVICE BRAKES","summary":"AS I WAS DRIVING DOWN THE ROAD I WENT OVER A SPEED BUMP AND MY BRAKES WENT ALL THE WAY DOWN TO THE FLOORBOARD. I WAS NOT GOING FAST AT THE TIME THIS OCCURRED. THIS HAS HAPPENED TWICE NOW, AND I WAS TOLD THE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. NOW I AM OUT A VEHICLE UNTIL I CAN PAY $1300 TO GET IT REPLACED. MY WARRANTY JUST EXPIRED AND NOW I AM SCREWED.    MY BRAKES ARE STILL NOT WORKING PROPERLY AND DID NOT GO BACK TO NORMAL.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11015900,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2017","dateComplaintFiled":"08/17/2017","vin":"","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH OVER A SPEED BUMP, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE ABS ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11014689,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/04/2015","dateComplaintFiled":"08/11/2017","vin":"JN8AZ1MUXBW","components":"VISIBILITY/WIPER","summary":"DRIVER'S SIDE SUN VISOR DOES NOT REMAIN IN THE UP POSITION DROOPS DOWN WHEN DRIVING OVER SMALL BUMPS, IMPAIRING DRIVER VISIBILITY.  THIS HAPPENS WHEN DRIVING BUT IS GETTING WORSE AND SOON I ANTICIPATE THE VISOR WILL NOT STAY IN THE UP POSITION WHEN THE VEHICLE IS STATIONARY.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11012289,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2017","dateComplaintFiled":"08/02/2017","vin":"JN8AZ1MU9BW","components":"SERVICE BRAKES","summary":"WHILE DRIVING MY MURANO AND APPLYING PRESSURE TO THE BRAKES TO STOP THE VEHICLE, THE BRAKES ARE SPONGY AND WILL GO ALL THE WAY TO THE FLOOR.  THIS IS A RANDOM THING THAT HAS HAPPENED, WE HAVE HAD THE BRAKES CHECKED WAS TOLD THERE WAS NO PROBLEM, THERE ARE NO WARNING INDICATORS,  I HAVE HAD THIS HAPPEN SEVERAL TIMES IN THE LAST COUPLE OF MONTHS, ONCE WHILE RAINING, ALL OTHER TIMES THE ROADS WERE PERFECTLY FINE,  LUCKILY I DO NOT DRIVE FAST OR TO CLOSE TO PEOPLE AS THIS IS A RANDOM THING THAT SEEMS TO HAPPEN. THIS HAS HAPPENED TO ME ON CITY STREETS AND WHILE TURNING OR PRESSING THE BRAKES TO COME TO A STOP, USUALLY WHEN IT HAPPENS I WILL PUMP THE BRAKE AND IT WILL COME TO A STOP.  I SEE THAT THERE ARE SEVERAL COMPLAINTS ON THIS PROBLEM, I THINK IT NEEDS TO BE LOOKED INTO BEFORE SERIOUS ACCIDENTS HAPPEN.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11010844,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2017","dateComplaintFiled":"07/26/2017","vin":"JN8AZ1MWXBW","components":"UNKNOWN OR OTHER","summary":"TRANSMISSION FAILURE.  BEGAN BY LOSING POWER AT HIGHER RATES OF SPEED OR DURING ACCELERATION. FINALLY GAVE OUT AT A STOP SIGN. COULD NOT ACCELERATE THROUGH THE INTERSECTION. COULD HAVE BEEN A VERY DANGEROUS SITUATION.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11004783,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2017","dateComplaintFiled":"07/12/2017","vin":"JN8AZ1MU0BW","components":"UNKNOWN OR OTHER","summary":"DRIVING IN HOT WEATHER MY CAR STALLS.  THIS HAPPENED IN APRIL 2017   I WAS TOLD AT THAT TIME IT WAS MY TRANSMISSION BY THE DEALER.  I HAD THE TRANSMISSION REPLACED IN NAY 2017.  THIS HAPPENED NUMEROUS TIMES PRIOR TO MY TRANSMISSION BEING REPLACED. I GO TO ACCELERATE AND THE CAR STALLS","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":11003052,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2017","dateComplaintFiled":"07/05/2017","vin":"JN8AZ1MU7BW","components":"UNKNOWN OR OTHER","summary":"MY SUNROOF JUST SHATTERED, I HAVE NO CLUE AS TO WHAT HAPPEN","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10983814,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2016","dateComplaintFiled":"05/06/2017","vin":"","components":"SERVICE BRAKES","summary":"THE PEDAL LOSES PRESSURE WHEN BRAKING THE CAR AND REACHES THE FLOOR.  THE SUV HAVE APROX. 72,000 MILES","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10966313,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2017","dateComplaintFiled":"03/16/2017","vin":"JN8AZ1MU9BW","components":"SERVICE BRAKES","summary":"WHILE DRIVING ON A CITY STREET TOWARD AN INTERSECTION TO MAKE A RIGHT TURN, I RAN OVER A BUMP (MANHOLE COVER/POT HOLE) AND MY BRAKES \"WENT SOFT\".  WHEN I TRIED TO APPLY THE BRAKES, THERE WAS NO PRESSURE (RESISTANCE) AND THE PEDAL WENT TO THE FLOOR.  FORTUNATELY, I WAS DRIVING AT A LOW RATE OF SPEED AND WAS EVENTUALLY ABLE TO STOP AFTER A MUCH LONGER DISTANCE THAN USUAL OR SAFE.  (IT WAS LIKE A 'ROLLING STOP'.)  I WAS INFORMED BY A SERVICE TECHNICIAN THAT I SHOULD REPLACE THE ABS CONTROL MODULE (VERY EXPENSIVE).  FORTUNATELY, I DID NOT COLLIDE WITH ANOTHER VEHICLE OR OBJECT.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10957602,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2017","dateComplaintFiled":"02/28/2017","vin":"JN8AZ1MW4BW","components":"UNKNOWN OR OTHER","summary":"WHILE DRIVING ON THE 202 W FREEWAY DIAMOND LANE  ON SUNDAY FEB. 19 2017 A LOUD NOISE SOUNDING LIKE A GUN SHOT IN THE VEHICLE SCARED THE HELL OUT OF ME MY WIFE AND SON.  THERE WERE NO CARS IN DIRECTLY IN FRONT OF US OR BEHIND OR ON THE SIDE.  NOTHING HIT THE CAR. THE SUNROOF EXPLODED. LUCKY NO-ONE  WAS BEHIND US SO THE EXPLODING GLASS DID NOT HIT ANOTHER VEHICLE.    CALL NISSAN THE NEXT MORNING THEY TOLD ME TO HAVE THE CAR TOED INTO AUTONATION NISSAN TEMPE .  AFTER 2 DAYS I CALL TO FIND OUT WHEN THE AUTO WOULD BE REPAIRED AND THEY TOLD ME TO COME AND GET THE CAR BECAUSE THEY WERE NOT GOING TO REPAIR IT.  I THEN BROUGHT IT TO A AUTO GLASS REPAIR SHOP AND THEY REPAIRED THE CAR.  NISSAN CORPORATION CALLED ME AND ASKED ME QUESTIONS BUT WOULD NOT ANSWER ANY OF MY QUESTIONS AND DID NOTHING TO REPAIR THERE FAULTY SUNROOF GLASS.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10950389,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2017","dateComplaintFiled":"02/08/2017","vin":"JN8AZ1MW5BW","components":"SERVICE BRAKES","summary":"ON 12/15/16 I WAS DRIVING MY 2011 NISSAN MURANO AWD AND WHEN BRAKING FOR A LEFT TURN LANE ON A LOCAL STREET (GOING ABOUT 30 MPH) THE BRAKE PEDAL ALL OF A SUDDEN HAD NO PRESSURE & WENT ALL THE WAY TO THE FLOOR. I COULD NOT STOP THE CAR & I HAD TO VEER TO THE RIGHT TO AVOID HITTING A CAR IN FRONT OF ME. TOWED THE CAR TO THE NISSAN DEALER THE NEXT DAY, 12/16/16, & THEY SAID IT WAS THE MASTER BRAKE CYLINDER. THEY REPLACED THE MASTER BRAKE CYLINDER FOR ABOUT $700 & IT WAS WORKING NORMALLY EXCEPT FOR A SLIGHT WHIRRING SOUND. ON 2/6/17, APPROXIMATELY A MONTH AND A HALF LATER. I WAS ENTERING A FREEWAY ON RAMP (CURVING TYPE OF ON RAMP APPROXIMATELY 45 MPH) AND THE BRAKES WENT TO THE FLOOR AGAIN WITH NO PRESSURE. I HAD TO SHARPLY TURN TO THE RIGHT TO AVOID HITTING THE CAR IN FRONT AND COAST TO A STOP. TOOK THE CAR TO THE SAME DEALER AND THEY SAID THE PROBLEM WAS NOW WORN FRONT BRAKES $400. THEN THEY CALLED A LITTLE LATER AND CHANGED THEIR DIAGNOSIS AND SAID THE ISSUE WAS NOW THE ABS ACTUATOR, $1900. DID SOME RESEARCH ONLINE AND FOUND THAT NISSAN HAS A RECALL FOR CERTAIN YEAR MURANO ABS ACTUATORS. I BELIEVE THEY SHOULD EXPAND THE RECALL BECAUSE IT SEEMS TO BE AFFECTING MY 2011 MURANO AND I HAVE READ MANY 2009 MURANO OWNERS EXPERIENCING MANY OF THE SAME ISSUES I AM. INTERESTINGLY BOTH TIMES THE BRAKES FAILED WERE ON VERY RAINY DAYS. I THINK THIS ISSUE SHOULD BE ADDRESSED BEFORE A BAD ACCIDENT OCCURS WHERE THERE COULD BE A FATALITY.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10947578,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2017","dateComplaintFiled":"01/25/2017","vin":"JN8AZ1FY4BW","components":"POWER TRAIN","summary":"CAR HAS ONLY 43000 MILES ON IT AND THE VALVE BODY ASSEMBLY NEEDS TO BE REPLACED.  I GOT A PRICE OF ALMOST $1,700 FOR THIS REPAIR AND APPARENTLY IT IS A VERY COMMON ISSUE WITH THESE CARS.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10934031,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/22/2016","dateComplaintFiled":"12/09/2016","vin":"","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND CAUSED THE FRONT PASSENGER SEAT CLASSIFICATION SYSTEM TO FAIL. WHEN THE PASSENGER SEAT WAS OCCUPIED, THE AIR BAG SYSTEM WOULD DEACTIVATE. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,202.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10925014,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/03/2016","dateComplaintFiled":"11/08/2016","vin":"JN8AZ1MU6BW","components":"SERVICE BRAKES","summary":"TOOK MURANO TO MECHANIC BECAUSE WAS HAVING  PROBLEMS WITH BRAKING, MECHANIC  HAD BRAKE SERVICED AND MADE NEW.  NOW CAR IS NOT WANTING TO STOP EVEN WHEN PUMPIN BRAKES.   TOOK BACK AND WAS TOLD BY MECHANIC AT SHAMROCK THAT I NEED NEW ABS HYDROLIC BREAK SYSTEM","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10898666,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2016","dateComplaintFiled":"08/25/2016","vin":"JN8AZ1MWXBW","components":"STRUCTURE","summary":"I WAS DRIVING UP RT 33 GOING NORTH TOWARD RIDGEFIELD AND THERE WERE FALLEN/CUT BRANCHES ON THE SIDE OF THE ROAD (ACROSS THE STREET FROM LINDEN TREE) THAT WERE STICKING OUT, AND SCRATCHED THE FULL LENGTH OF THE RIGHT SIDE OF MY CAR.  THEY APPEARED TO HAVE BEEN PUSHED TO THE SIDE, BUT NOT ENOUGH TO AVOID BRUSHING A CAR. I HAVE A BLACK CAR AND ONE MARK IN PARTICULAR RUNS THE FULL LENGTH OF THE CAR.  I TOOK IT TO A CAR WASH THIS MORNING HOPING IT WOULD WASH OFF, BUT IT IS A SCRATCH.  I SPOKE TO GAYLAN IN NEW CANAAN WHO SUGGESTED I FILE THE CLAIM HERE.  I AM NOT SURE IF THIS IS THE RIGHT SECTION.  I TRIED TO TAKE PHOTOS BUT DUE TO GLARE AND THE THIN LINE AGAINST A BIG BLACK SPACE, YOU CANNOT TELL FROM A PHOTO.  I AM HAPPY TO BRING THE CAR FOR FIRSTHAND INSPECTION.  I AM VERY UPSET AS I WENT TO THE AREA TODAY AND THERE IS AN ORANGE CONE NEXT TO THE BRUSH TO ALERT PEOPLE, BUT I DID NOT SEE THE CONE AS IT WAS TUCKED BEHIND SOME OF THE LEAVES. PLEASE ADVISE AS THIS CAR IS STILL PRETTY NEW AND THESE SCRATCHES ARE IMPOSSIBLE TO GET OUT AND HAVE DAMAGED THE PAINT SURFACE ON THE RIGHT SIDE OF MY CAR.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10895436,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2016","dateComplaintFiled":"08/12/2016","vin":"JN8AZ1MU3BW","components":"SERVICE BRAKES","summary":"MY WIFE'S NISSAN MURANO HAD BEEN HAVING PROBLEMS WITH THE BRAKES GOING ALL THE WAY DOWN TO THE FLOOR. I TOOK IT IN TO NISSAN DEALERSHIP TO GET CHECKED OUT FINALLY THE GUY THERE TOLD ME THAT THE BRAKES DIDN'T ACT UP ON THEM SO THEY CAN'T DIAGNOSE THE PROBLEM AND THAT SO FAR EVERYTHING LOOKS GOOD. I LEFT THINKING MAYBE IT WAS JUST THE BRAKES GETTING WORN OUT. ABOUT FIVE MONTHS LATER IT HAPPENED AGAIN WHILE SHE WAS DRIVING HOME. SHE SAID SHE WAS GOING 40 AND SHE SUDDENLY HAD NO BRAKES HAVING TO PUT HER VEHICLE ON PARK SO SHE WOULDN'T HIT THE VEHICLE INFRONT OF HER FINALLY SHE HAD NO BRAKES AND HAD TO MOVE HER CAR USING THE EMERGENCY BRAKE ON AND OFF UNTILL SHE REACHED A SHOPPING CENTER AHEAD. I WENT TO PICK THE TRUCK UP AND THE BRAKES WERE WORKING FINE AGAIN. THEN I CALLED NISSAN EXPLAINED WHAT HAPPENED AND THEY TOLD ME THEY HAD NO RECORD OF THEM EVER TAKING A LOOK AT THE TRUCK. AND THAT MY FACTORY WARRANTY HAS FINALLY EXPIRED SO THE MASTER CYLINDER ISN'T COVERED WHICH IS WHAT'S WRONG WITH THE BRAKES SUPPOSIVELY. I'M AWARE THAT THE MASTER CYLINDER COMPLETELY STOPS WORKING WHEN IT GOES BAD BUT FOR IT TO WORK AND SOMETIMES NOT WORK SOUNDS VERY STRANGE. I HAVE READ ONLINE THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM WITH THIS PARTICULAR VEHICLE AND THY SAY IT STARTS NOT WORKING SIX MONTHS AFTER CHANGING THEMASTER CYLINDER. I CALLED NISSAN FOR RECALLS BUT THEY DON'T HAVE ANYTHING FOR THIS VEHICLE. I DON'T UNDERSTAND HOW SO MANY PEOPLE HAVE HAD THE SAME PROBLEM AND NISSAN HASN'T LOOKED INTO ADDRESSING THE PROBLEM. WE NEED SOMETHING DONE ABOUT THIS BECAUSE THEY CHARGE ME 900$ PLUS TO REPLACE WHEN I HAD OBVIOUSLY TOLD THEM THE VEHICLE WAS ACTING UP DURING THE TIME OF MY WARRANTY.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10870390,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2016","dateComplaintFiled":"05/23/2016","vin":"JN8AZ1MW2BW","components":"POWER TRAIN","summary":"THE VEHICLE LOST POWER WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC LOT AND THEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10864665,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2016","dateComplaintFiled":"05/12/2016","vin":"JN8AZ1MW7BW","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC LOT AND THEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10851970,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2016","dateComplaintFiled":"03/28/2016","vin":"JN8AZ1MW3BW","components":"ELECTRICAL SYSTEM,AIR BAGS,ENGINE","summary":"WHILE EXITING A PARKING SPACE AT A LOW SPEED (LESS THAN 10 MPH) THE CAR UNEXPECTEDLY ACCELERATED TO FULL THROTTLE.  BRAKING WOULD NOT HOLD IT AND MY CAR RAN INTO ANOTHER VEHICLE AFTER TRAVELING 5-15 YARDS, PUSHING IT UP ON A SIDEWALK BEFORE STOPPING.  BOTH CARS TOTAL LOSS DUE TO BENT FRAME/RAILS.  MY FRONT END DEMOLISHED AND RADIATOR PUSHED INTO ENGINE BUT NO AIRBAGS DEPLOYED.  AFTER THE INCIDENT IT WAS DISCOVERED THAT MY ACCELERATOR PEDAL HAD SNAPPED OFF.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10836275,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2016","dateComplaintFiled":"02/15/2016","vin":"","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"MY DOOR LOCKS BEGAN TO FAIL INTERMITTENTLY WHEN I TRY TO ENTER OR EXIT THE VEHICLE.  ON 2/13/16 I GOT INTO THE VEHICLE LATE AT NIGHT, CRANKED IT, PUT IT IN DRIVE, AND BEGAN TO PULL OFF WHEN THE VEHICLE TOTALLY SHUT DOWN AND WOULD NOT CRANK(LEAVING ME STRANDED, AT NIGHT, IN FREEZING WRATHER). THE VEHICLE WOULD NOT RESTART.  IT WOULD ONLY CLICK....THEN EVENTUALLY DO NOTHING.  LATER THAT EVENING WE ATTEMPTED AGAIN. IT WOULD NOT START UNTIL WE HIT THE LOCK BUTTON ON THE REMOTE.(BATTERY PREVIOUSLY REPLACED).  THIS IS CLEARLY A DEFECT WITH NISSANS AS SEEN ON MANY COMPLAINT FORUMS. ALL 4 ACTUATORS FAILING ARE RIDICULOUS. I WAS TOLD BY A MECHANIC (NOT ASSOCIATED WITH NISSAN BUT HAS HAD TO WORK MANY OF THE SAME ISSUES WITH THEIR VEHICLES) THAT IT IS A SECURITY SYSTEM ISSUE AND THE VEHICLE ACTUALLY THINKS YOU ARE STEALING IT SO IT SHUTS DOWN. HOPEFULLY, IT WON'T THINK THAT WHILE I AM TRAVELING ON THE INTERSTATE. PLEASE INVESTIGATE.  THE NEXT DAY, IT WOULDN'T START.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10824650,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2015","dateComplaintFiled":"02/06/2016","vin":"","components":"ELECTRICAL SYSTEM","summary":"ALL 4 OF MY DOOR LOCK ACTUATORS HAVE GONE OUT AT THE SAME TIME.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10817021,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2015","dateComplaintFiled":"12/30/2015","vin":"JN8AZ1MW9BW","components":"ENGINE","summary":"LESS THAN 100,000 MILES ON THE CAR, 4 ENGINE MOUNTS ARE CRACKED, NEVER OFF ROAD, USED FOR COMMUTING AND TRAVEL ON HIGHWAYS.  ON CHAT BOARD FOR MURANO OWNERS, FOUND SEVERAL OTHER INSTANCES OF CRACKED MOTOR MOUNTS, HAPPENING AS EARLY AS APPROXIMATELY 30,000 MILES.  NOT SURE OF DATE OCCURRING BUT TOLD AT OIL CHANGE SERVICE NISSAN OF BAKERSFIELD ABOUT ENGINE MOUNT PROBLEM, I THINK ON 12/22/15.   *JS","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10807983,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2015","dateComplaintFiled":"12/02/2015","vin":"JN8AZ1MU8BW","components":"VEHICLE SPEED CONTROL,ENGINE","summary":"STARTED GOING 70-60 MPH ON FREEWAY AND CAR SUDDENLY STOPPED ACCELERATING CAUSING ME TO MOVE QUICKLY TO THE OTHER SIDE OF THE FREEWAY. I THINK IT MAY BE THE ALTERNATOR, NOT SURE YET","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10778790,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2015","dateComplaintFiled":"09/30/2015","vin":"JN8AZ1MU9AW","components":"POWER TRAIN","summary":"TRANSMISSION SLIPS OR SHIFTS HARD INTO GEARS. TRANSMISSION HAS ALSO JUST STOPPED WORKING IN THE MIDDLE OF TRAFFIC. GETS WORSE THE WARMER IT IS. SLOWER SPEEDS HAVE THE HARD SHIFTING AND HIGHER SPEEDS IT OFTEN WONT SHIFT TO THE NEXT HIGHER GEAR.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10748112,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2015","dateComplaintFiled":"08/12/2015","vin":"JN8AZ1MU3BW","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALER, WHERE THE TECHNICIAN CONFIRMED THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10706101,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2015","dateComplaintFiled":"04/16/2015","vin":"JN8AZ1MU7BW","components":"SERVICE BRAKES","summary":"WHILE DRIVING MY NISSAN MURANO 2011, THE CAR LOST ITS BRAKES WHILE DRIVING ON THE ROAD.  I STARTED PUMPING THE BRAKES UNTIL THEY STARTED WORKING, BUT DEFECTIVE.  I WENT TO NISSAN CENTER AND THEY TOLD ME THAT THEY HAD TO CHANGE THE MASTER CYLINDER AND HE WASN'T SURPRISED.  TOLD ME THAT THIS WAS NOT THEIR FIRST CASE, BUT THERE WERE NO RECALLS, SO I HAVE TO PAY $600 FOR A NEW MASTER CYLINDER.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10694098,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2015","dateComplaintFiled":"03/13/2015","vin":"JN8AZ1MUXBW","components":"POWER TRAIN","summary":"2011 NISSAN MURANO WITH 66,000 MILES FAILED WHILE DRIVING IN FREEWAY TRAFFIC, IN A CONSTRUCTION ZONE, ON 2/12/2015.  THE MODEL IS EQUIPPED WITH CONTINUOUSLY VARIABLE TRANSMISSION (CVT).  NISSAN WRITTEN POWERTRAIN COVERAGE PERIOD ON 2011 MODELS IS \"60 MONTHS OR 60,000 MILES, WHICHEVER COMES FIRST.\"  NISSAN NOTIFIED US, THE OWNERS OF THE MURANO, THAT THE PARTS AND LABOR WERE NOT COVERED BY WARRANTY.  NISSAN CONSUMER AFFAIRS DID NOT HELP.  NISSAN VICE PRESIDENT TOTAL CUSTOMER SATISFACTION, [XXX], PREVIOUSLY ISSUED A CONTINUOUSLY VARIABLE TRANSMISSION (CVT) WARRANTY EXTENSION FOR MODEL YEARS 2003-2010 WHICH COVERED REPAIRS, REPLACEMENT, AND RELATED TOWING EXPENSES.   SINCE THE 2011 MODEL IS EQUIPPED WITH CVT (SAME TRANSMISSION AS 2003-2010 MODELS COVERED BY EXTENDED WARRANTY), IT NEEDS TO BE COVERED UNDER THE WARRANTY EXTENSION.  NISSAN CORPORATION KNEW OF THE CVT PROBLEM, WHICH WAS THE REASON FOR THE CVT WARRANTY EXTENSION  BETWEEN THE YEARS OF 2007 AND 2010.  THE COMPANY HAS NOT ADEQUATELY MODIFIED THE PART AND HAS NOT ADEQUATELY MODIFIED THE WARRANTY TO MEET THE NEEDS OF THE CONSUMER.  THE CVT FAILURE PUT OUR SAFETY IN JEOPARDY, CAUSED US TO MISS WORK, AND COST NEARLY $4,000, WHICH PUT US INTO SEVERE FINANCIAL DURESS.  WITH NISSAN\\'S AWARENESS OF THE NISSAN CVT FAILURE PROBLEMS, THE CVT SHOULD HAVE BEEN REMEDIED BEFORE THE POINT WE BOUGHT THE VEHICLE OR SHOULD HAVE, AT LEAST, BEEN COVERED BY WARRANTY.  WE WERE NEVER ASKED IF WE WANTED OUR OLD TRANSMISSION BACK AND WERE NEVER GIVEN THE SERIAL NUMBERS.  WHEN WE CALLED AND INQUIRED, WE WERE TOLD THAT IT HAD BEEN SHIPPED \"BACK TO NISSAN\" WITHIN 5 BUSINESS DAYS AND THAT THERE WAS NO WAY WE COULD GET IT BACK OR CALL TO GET THE IDENTIFYING INFORMATION.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10694123,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2014","dateComplaintFiled":"03/13/2015","vin":"JN8AZ1FY7BW","components":"ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT THE REAR WINDOW LEAKED. THE LEAK IN THE WINDOW RAN DOWN INTO THE TRUNK AND RUINED SEVERAL COMPONENTS. THE TRUNK OPENED WITHOUT WARNING AND THE CONVERTIBLE ROOF OPENED AND CLOSED ON ITS OWN. THE DEALER WAS UNABLE TO FIND THE LOCATION OF THE LEAK. THE DEALER STATED THAT THIS WAS A KNOWN ISSUE AND THAT THE MANUFACTURER WAS AWARE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 54,000.    UPDATED 8/6/15*CN","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10641655,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2012","dateComplaintFiled":"10/06/2014","vin":"JN8AZ1MUXBW","components":"TIRES","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, THE TIRE PRESSURE SENSOR REMAINED ILLUMINATED FOR TWO HOURS. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10641082,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2014","dateComplaintFiled":"10/03/2014","vin":"JN8AZ1MW9BW","components":"VISIBILITY,STRUCTURE","summary":"SUNROOF  OF MY 2011 NISSAN MURANO EXPLODED SUDDENLY WHILE DRIVING DOWN THE HIGHWAY ON A CLEAR DAY AND NO OTHER CARS IN THE AREA.  THE MALFUNCTION OF THE SUNROOF EXPLODING CAUSED THE CENTER OF THE SUNROOF GLASS TO PROTRUDE OUTWARD INTO A DOME SHAPE WHILE GLASS PIECES SHATTERED INTO THE CABIN OF THE MURANO. UPON CONTACTING THE NISSAN DEALER, THEY REFERRED ME TO THE NATIONAL NISSAN CUSTOMER SERVICE NUMBER, BUT AFTER 4 DAYS I AM STILL WAITING ON A CALL BACK FROM THE REGIONAL NISSAN OFFICE. THIS IS A MAJOR SAFETY ISSUE THAT NISSAN MUST TAKE RESPONSIBILITY FOR CORRECTING AS SOON AS POSSIBLE.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10616965,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2014","dateComplaintFiled":"07/28/2014","vin":"JN8AZ1MW4BW","components":"ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT ADAPTIVE/MOBILITY","summary":"I HAVE NOTICED ON NUMEROUS OCCASIONS THIS SUMMER, A CRACKLING SOUND IN LOWER PORTION OF THE FRONT WINDSHIELD.   I ACTUALLY REMEMBER HEARING IT LAST SUMMER BUT IT IS NOW MORE AUDIBLE.  THE WARM WEATHER MUST BE A FACTOR.     I HAVE ALSO EXPERIENCED PROBLEMS WITH MY KEYLESS FOB, IT DOES NOT ALWAYS WORK AND MY IGNITION AN REAR LIFT GATE SOMETIMES WILL OPERATE EVEN WHEN THE FOB IS WITHIN 3 FEET. THIS HAS OCCURRED SEVERAL TIMES OVER THE PAST 2 MONTHS. I TOOK IT TO NISSAN AND THEY COULD NOT FIND THE PROBLEM. I PURCHASED THE CAR BRAND NEW IN AUG. 2011.  NO ACCIDENTS.     UPDATED 4/24/2015   *JS","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10608631,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/17/2013","dateComplaintFiled":"07/07/2014","vin":"JN8AZ1MW6BW","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE POWER DOOR LOCK FAILED TO FUNCTION. THE DOOR WOULD ONLY UNLOCK MANUALLY DUE TO A FAULTY DOOR ACTUATOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT MENTIONED THAT THE REAR DRIVER'S SIDE DOOR ACTUATOR WAS PREVIOUSLY REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10575918,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2014","dateComplaintFiled":"03/31/2014","vin":"JN8AZ1MU2BW","components":"STRUCTURE,VISIBILITY/WIPER","summary":"WE WERE DRIVING AT 35 MILES/HR WITH 3 YEARS OLD DAUGHTER IN THE CAR SEAT IN THE BACK. SUDDENLY THE ROOF JUST EXPLODED. WE HAD THE INSIDE COVER OF THE SUNROOF OPEN AND THE DEBRIS FROM THE ROOF EXPLOSION FLEW IN OUR DAUGHTER FACE. FORTUNATELY, BESIDE MINOR SCRATCHES ON HER FACE AND CRYING WHEN WE PUT HER BACK TO THE CAR, SHE IS OK. SHE NOW RESIST US WHEN WE TRY TO PUT HER IN THIS CAR. THIS IS ABSOLUTELY A QUALITY ISSUE FROM NISSAN. WE AGREE WITH NISSAN THAT WE NEVER HEARD ABOUT ROOF EXPLODING BEFORE, BUT WE AS MANY OTHER HAVE WITNESSED ONE FROM CAR MADE BY NISSAN.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10525702,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2013","dateComplaintFiled":"07/19/2013","vin":"JN8AZ1MW9BW","components":"VISIBILITY","summary":"WHILE TRAVELING APPROX 65 MPH ON THE HIGHWAY WITH NO TRUCKS OR OVERPASSES AROUND MY SUNROOF GLASS LITERALLY EXPLODED!  I THOUGHT I HAD A TIRE BLOWOUT UNTIL I HEARD WIND COMING FROM THE ROOF AND SAW BRIGHT LIGHT FROM THE SUNSHADE CRACKS.  WHEN I OPENED THE VISOR A CRACK YOU COULD SEE THE GLASS HAD EXPLODED UPWARD.  I HAD A LARGE CHUNK OF GLASS MISSING FROM THE SUNROOF.  I SAW ANOTHER COMPLAINT ON NHTSA FOR THE SAME SITUATION AND I AN VERY CONCERNED ABOUT THE SAFETY OF THE GLASS.    THANK YOU FOR YOU CONSIDERATION!    [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10485963,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2012","dateComplaintFiled":"11/25/2012","vin":"","components":"VISIBILITY","summary":"WHILE I WAS DRIVING DOWN THE ROAD AT ABOUT 45 MPH NO OTHER VEHICLES AROUND ME AND NO OVERPASS OR TREES ABOVE ME , MY SUNROOF EXPLODED (IT SOUNDED LIKE A GUNSHOT WENT OFF) AND THEN I HEARD A CRACKLING NOISE WHICH AS SOON AS I PULLED OVER I FOUND IT HAD EXPLODED UPWARDS AND SHATTERED. I HAVE PICTURES TO SHOW THE SUNROOF EXPLODED UPWARDS.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10478201,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2011","dateComplaintFiled":"10/01/2012","vin":"JN8AZ1MW4BW","components":"VISIBILITY/WIPER","summary":"I PARKED THE MURANO IN THE GARAGE AND CLOSED THE GARAGE DOOR THEN WENT INSIDE THE HOUSE. ABOUT 30 MINUTES LATER I HEARD A MUFFLED BOOM SOUND. I THOUGHT THE WIND WAS BLOWING FURNITURE AROUND ON MY DECK. I WENT TO CHECK THE GARAGE AND NOTICED TEMPERED GLASS ON THE FLOOR. I LOOKED AT THE LIFT GATE DOOR AND NOTICED THE ENTIRE GLASS WINDOW HAD SHATTERED INWARD. MOST OF THE GLASS WAS INSIDE THE CAR. I DON'T KNOW HOW IT HAPPENED BUT IT WAS RAINING THAT DAY AND THE TEMPERATURE HAD FALLEN.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10461930,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2011","dateComplaintFiled":"06/15/2012","vin":"JN8AZ1MW5BW","components":"POWER TRAIN","summary":"AT LOW SPEEDS ON SLIGHT INCLINE WILL NOT ACCELERATE WITH INPUT TO GAS PEDAL RPMS WILL INCREASE VEHICLE WILL NOT RESPOND THEN SUDDENLY DRIVE TRAIN WILL RESPOND AND ENGAGE (A SLIPPING ACTION) VEHICLE WILL SUDDENLY LAUNCH FORWARD WITH A SLIGHT BANG AND BUCKING OF VEHICLE. DEALER HAS HAD VEHICLE CHECKED FOR PROBLEM APPROX 5-6 TIMES COULD NOT DUPLICATE ISSUE. BBB COMPLAINT IN PROCESS OF BEING FILED. DEALER AND MANUFACTURER NO HELP WITH ISSUE. FORMAL COMPLAINT FILED WITH DEALERSHIP, NO RESPONSE @ PRESENT. VEHICLE IS DANGEROUS WHEN NOT RESPONDING AND CONFUSING CONTROL OF VEHICLE WHEN IT DOES RESPOND TO THROTTLE INPUT.  *JB","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10458280,"manufacturer":"Nissan North America, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/27/2012","dateComplaintFiled":"05/14/2012","vin":"JN8AZ1MW5AW","components":"AIR BAGS","summary":"ON FRIDAY APRIL 27, 2012 I WAS IN ALBUQUERQUE PROCEEDING EAST IN THE PASSING LANE OF CENTRAL AVENUE SE, GOING 20 MPH.  A BLACK CAMERO, PROCEEDING NORTH ON JEFFERSON ST NE, RAN A STOP SIGN, SPED INTO THE INTERSECTION AND COLLIDED WITH THE FRONT OF MY 2011 NISSAN MURANO.  WHEN THIS HAPPENED NOT ONE AIRBAG DEPLOYED  I SUFFERED INJURIES AND AM GOING IN FOR BACK SURGERY TOMORROW.  THE MURANO FRAME WAS BENT AND THE CAR TOTALED.      *JS","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10451414,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2012","dateComplaintFiled":"03/13/2012","vin":"JN8AZ1MW0BW","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT THE SUNROOF SHATTERED WHILE DRIVING 70 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE AS TO WHETHER THE FAILURE WAS COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 13,100.","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10426866,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2011","dateComplaintFiled":"09/23/2011","vin":"JNBAZ1MW28W","components":"SERVICE BRAKES, HYDRAULIC","summary":"WHILE DRIVING THE BRAKE LIGHT COMES ON AND STAY ON WHEN I PRESSED  THE BRAKES  THE CAR SHIMMER TOOK CAR TO  DEALER FOR REPAIR WAS TOLD THE CAR WAS REPAIRED NOW THE BRAKE LIGHT IS ON AGAIN WHILE I AM TODAYS DATE SEPT. 23 . HAVE TO MAKE ANOTHER APOINTMENT TO CHECK OUT BRAKE AGAIN.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10425334,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2011","dateComplaintFiled":"09/13/2011","vin":"JN8AZ1MU4BW","components":"VISIBILITY,STRUCTURE","summary":"DRIVING APPX. 30MPH ON OPEN ASPHALT ROAD, NO CARS AHEAD OF ME, NO CARS BEHIND ME WHEN HEARD LOUD EXPLOSION, SIMILAR TO SHOT GUN BLAST.  WHEN LOCATED TROUBLE FOUND THE MOON ROOF HAD EXPLODED.  APPEARED TO BE AN UPWARD EXPLOSION.  CAR TAKEN TO NISSAN DEALER FOR REPAIRS.    DAMAGE WAS NOT CAUSED FROM ANY FLYING OBJECTS.  HAS TO BE A DEFECT.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]},{"odiNumber":10424454,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2011","dateComplaintFiled":"09/09/2011","vin":"JN8AZ1MU8BW","components":"VISIBILITY","summary":"TRAVELLING @ 70 MPH WHEN SUNROOF EXPLODED. LIGHT RAIN, NO NEARBY TRAFFIC, NO OVERPASS. FORTUNATE TO PULL OVER WITHOUT AN ACCIDENT.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"NISSAN","productModel":"MURANO","manufacturer":"Nissan North America, Inc."}]}]}