{"count":80,"message":"Results returned successfully","results":[{"odiNumber":11736972,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"05/11/2026","vin":"5YJSA1E21LF","components":"SUSPENSION,ELECTRICAL SYSTEM,SEAT BELTS","summary":"The vehicle has been taken to Tesla multiple times due to ongoing controllability and safety concerns. The Autopilot system will occasionally brake unexpectedly at green lights or when another vehicle is passing on the right side.  The vehicle has also experienced repeated drivetrain issues, including the half shafts failing at least four times within a short period. During acceleration, the vehicle can be difficult to control at times, and the wheels exhibit noticeable vibration. Despite replacing two full sets of tires within two years and completing multiple balancing and service attempts, the issue has not been resolved.  These ongoing problems have contributed to premature tire wear and reduced stability, particularly in wet or rainy driving conditions. The vehicle has been serviced by Tesla at least 10 times, and each visit has resulted in replacement of half shafts or other drivetrain components. At one point, Tesla indicated that the drive module was \u201coff center,\u201d though no clear explanation was provided.  These issues have been present since the vehicle was purchased in May 2024. In several instances, the vehicle was returned after service without the problem being resolved, requiring additional return visits. More recently, Tesla has suggested the issue may be related to tires and wheels. However, this contradicts earlier assurances that those components were not the root cause. All tires and two wheels have already been replaced, yet the same issues continue to occur. Months go by without any resolution and then when the tires go bad again, they tried to sell me on that when that never resolved the issue. They tried to force me to buy new tires and wheels for $8000 claiming that to be the issue.  The main has fell twice in the last year and was replaced with a battery that was not of light kind. When the battery failed at a Tesla supercharger, the door would not open momentarily. I will estimate the date of the last service. Cannot open due to open ticket","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11703010,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2025","dateComplaintFiled":"12/04/2025","vin":"5YJSA1E21LF","components":"STRUCTURE","summary":"The rear doors have emergency release cables in case the power is cut during a collision. These cables are hidden, not glowing, and have a small square pull on the end that is difficult to find and pull. I had great difficulty in testing the function to ensure the emergency cable pulls worked. They need to have a glowing T-handle on the end to facilitate location and movement, and the emergency cable location should be marked and visible in the car, just like the emergency hood and truck release are.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11702039,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2025","dateComplaintFiled":"11/29/2025","vin":"5YJSA1E24LF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Rear emergency release cable does not open the trunk.  The latch mechanism failed with a trunk full of groceries, I pushed down the rear setts to access the trunk compartment and crawled back and popped open the emergency release cable and it did not function.    I have a service for the car scheduled for Dec 2nd to repair/replace the latch mechanism.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11696968,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2021","dateComplaintFiled":"11/01/2025","vin":"5YJSA1E45LF","components":"WHEELS","summary":"Wheels: From the original purchase of the vehicle, I had a small air leak from the right rear tire. I addressed this with Tesla and they said nothing was wrong. I lived with it adding pressure from time to time. When it was time to replace the tires because the originals were only good for 20,000 miles at most. Upon replacing the tires, it was discovered that the right rear rim was cracked which explained why it was leaking all this time. Not long after the tire replacement, I experienced another leak on the right front. I brought it back in to check for a leak in the tire and again discovered it was cracked also, but had 2 cracks in this one . I discussed this with the tire shop and he stated he sees this very often with the Model S. He seems to believe the car is too heavy for the particular turbine wheels selected for the car. These wheels are a factory purchase upgrade. I called Tesla to address my concerns for feedback. They denied ever hearing of this issue as common. I did the research and lo and behold this defect is very common and people are very unhappy regarding this issue and the fact Tesla is blatantly being dishonest about it. For the foundation and a major component that binds a vehicle to the road should be taken seriously. In my opinion, a vehicle that has the potential for the wheels to crack and maybe just come apart is critical. And that depends on the actual speed of travel. This could be very bad.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11689122,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2025","dateComplaintFiled":"09/23/2025","vin":"5YJSA1E21LF","components":"UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION","summary":"On 09/18 , I was using the Smart Summon feature of my Tesla Model S in the parking lot of Costco, Greenwood (Indianapolis, IN). The intent was to have the vehicle autonomously navigate from its parked spot toward my location, as designed and advertised by Tesla.  During the Summon operation: 1.The vehicle failed to correctly detect and avoid a fixed obstacle (the cart return stand where shopping carts are housed). 2.Instead of stopping or rerouting safely, the car collided with the structure, causing visible damage to the front of the vehicle. 3.While there was no damage to public property or injury to people, the incident demonstrated a serious safety risk, since pedestrians or nearby vehicles could have been struck had they been present. 4.The Smart Summon system did not provide sufficient warning or correction during this event, despite being marketed as capable of safely maneuvering in such environments.  This failure shows that the Smart Summon feature did not perform as intended and behaved in an unsafe manner in a real-world public parking environment.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11687625,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2025","dateComplaintFiled":"09/16/2025","vin":"5YJSA1E20LF","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2020 Tesla Model S. The contact stated that while the vehicle was parked, the driver\u2019s side door failed to open from the inside as intended. The vehicle was restarted, but the failure persisted. The contact rolled down the driver\u2019s side window and attempted to unlock the door from the outside; however, the failure persisted. The contact was trapped inside the vehicle. The contact climbed over to the passenger\u2019s seat and exited the passenger\u2019s side door without issue. The vehicle was taken to a dealer where it was determined that the door handle had an electrical issue, and an undisclosed part needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11652390,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2022","dateComplaintFiled":"04/02/2025","vin":"5YJSA1E43LF","components":"POWER TRAIN","summary":"The contact owns a 2020 Tesla Model S. The contact stated while driving at various speeds, the vehicle started to vibrate in the shutter shaft unit. There were no warning lights illuminated. The vehicle was taken to the dealer and was diagnosed with front CV axle failure. The vehicle was repaired; however, the failure persisted. On a separate occasion, the vehicle started to shudder, and the vehicle was taken back to the dealer. The vehicle was repaired for the most recent failure however, the contact stated the vehicle had been repaired three times, for the CV axle failure. The manufacturer was made aware of the failure. The failure mileage was approximately 32,807.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11641683,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2025","dateComplaintFiled":"02/10/2025","vin":"5YJSA1E23LF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Vehicle was tested for concern about self driving after test drive with tech told ok 3 days later Summoned car and immediately turned into adjacent vehicle all captured on video in 1-2 seconds. No issues with summons for over 4 years $2200 damage to adjacent vehicle but Tesla no damage left front wheel caused damage on start.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11639728,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2025","dateComplaintFiled":"01/30/2025","vin":"5YJSA1E26LF","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2020 Tesla Model S. The contact stated that while driving on the highway at 35 MPH, the front hood latch unexpectedly opened, causing the hood to rise up. No warning lights were illuminated. The contact immediately stopped and parked on the side of the road, and the contact closed the trunk and continued driving. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11636364,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2025","dateComplaintFiled":"01/16/2025","vin":"5YJSA1E20LF","components":"WHEELS","summary":"I have only about 40,000 miles on the car. But I've had to change the tires twice because the tires wear out quickly, lose air, or go flat. With my second set of tires, I am now told that the tires are so worn that I may need another set of tires. I was told by the last tire shop that the car is too heavy for the tires and that it needs some type of special tires. None of this was disclosed when I purchased the vehicle. I've noticed on the Internet that many people complain of this same problem. I also had the tire pressure stem go out on one of the tires and had to get Tesla to send a replacement, for which I was charged.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631709,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/27/2024","dateComplaintFiled":"12/20/2024","vin":"5YJSA1E22LF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Since the installation of software version 2024.27.25, which includes FSD version 12.5.4, on Sept 26, 2024, any driving which occurs on FSD results in emergency braking events for Green Lights, unprotected/unsignaled crosswalks without pedestrians present, Parallel Parked Cars not encroaching on the lane of travel, vehicles traveling the same direction and similar speed (+/- 5mph), not encroaching on my lane.  These frequently reoccurring events were not remedied by any of the subsequent updates received: v2024.32.10 (FSD v12.5.4.1) on Oct 8, 2024 v2024.33.5 (FSD v12.5.4.2) on Nov 2, 2024 2024.44.25.2 (FSD v12.5.4.2) on Dec 10, 2024  While not all events occurred with surrounding traffic, those that did posed a hazard to not just occupants of my vehicle, but those in and around other vehicles, including pedestrians. Most other drivers do not expect and are unprepared for a vehicle to apply panic-level emergency braking and come to full stop at green lights, before unprotected crosswalks with no pedestrians present, or along well-traveled streets without significant errant other drivers.  No warning lights, chimes, or other indications ever appeared on any of the displays or instrument clusters within the vehicle during any of the events. The FSD traffic display did not indicate or highlight any features of the surrounding area that were causing it to slow or stop. The problem has been regularly experienced by many other drivers, as evidenced by the large number of similar reports across the various Tesla driver communities online.  I and my vehicle are available for inspection and I'm additionally willing to take an inspector on a ride-along to demonstrate the issue.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11618590,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2024","dateComplaintFiled":"10/07/2024","vin":"5YJSA1E21LF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"In all assisted driving modes except Full Self Driving (FSD), the car properly displays the speed Limit it has determined either by Map data or visual confirmation.  In FSD, apparently only on pre-2021+ Model S cars, the determined speed limit is not displayed.  In my town we have a US60 route.  The car sees these signs and determines the speed limit is 60, even though it is only 35. The driver notices a rapid acceleration and may observe the set FSD speed has changed to 60. There is no Speed Limit displayed in this mode.   Very dangerous to go this fast on a 35 MPH road.  When not using FSD, the car does show this error in the speed limit as being 60, even though the car determined speed limit itself is in error.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11594303,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2024","dateComplaintFiled":"06/13/2024","vin":"5YJSA1E24LF","components":"UNKNOWN OR OTHER","summary":"While attempting to park car ,the car accelerated on it own despite me hitting the brakes causing the car to hit a wall.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11588549,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2024","dateComplaintFiled":"05/13/2024","vin":"5YJSA1E20LF","components":"SUSPENSION","summary":"After getting new tires installed at Walmart I heard a loud knocking noise when turning the steering wheel. The Walmart tech thought that it was because the tires were too big/wide. Tesla said they probably forgot to put the car in Jack Mode and the air suspension fully deflated. Once the sir suspension return to normal the knocking noise is still there, although not as loud and not as frequent. Both the Walmart technician and Tesla technician confirmed the noise.  Tesla said my front fore and aft links (aka Control Arms) are worn and in need of replacement. I read that this is a common issue and that Tesla has done a lot of repairs both in and out of warranty (Some goodwill repairs). [XXX]  technician talks as if the parts are wear items. I asked why they don't have them in the service manual and I wasn't given a good answer. The technician said that the bushings and ball bearings are wear items and that the fore and aft links get replaced along with them. I was given an estimate of $2,330.69 for the repair. Attached is the invoice.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577081,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"03/13/2024","vin":"5YJSA1E29LF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The contact owns a 2020 Tesla Model S. The contact stated that while driving at various speeds between 40-50 MPH, the vehicle experienced phantom braking, causing the vehicle to abruptly stop in the middle of the road. The contact indicated that the failure had occurred on multiple occasions at the same road location. Also, the contact indicated that the vehicle had erroneously attempted to switch lanes and at one time attempted to switch lanes into oncoming traffic. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 100.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11567180,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/31/2023","dateComplaintFiled":"01/23/2024","vin":"5YJSA1E27LF","components":"STEERING","summary":"The contact owned a 2020 Tesla Model S. The contact stated while driving approximately 15 MPH and attempting to make a left turn, the vehicle lost stability and started to slide sideways and left the roadway. The contact stated that the vehicle left the roadway, slid down a ditch on the passenger side, and crashed into a telephone pole on the passenger side front door. The contact stated no warning light was illuminated, also she said that the road conditions were dry pavement. The contact stated that the police were on the scene and filed a report. The contact stated she was transported to a shock trauma unit by ambulance. The contact stated that she had broken her pelvis and had to have surgery to reconstruct the right side of the pelvis and replace the right hip joint. The vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 29,996.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565681,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2023","dateComplaintFiled":"01/16/2024","vin":"5YJSA1E47LF","components":"SUSPENSION,WHEELS","summary":"I am writing to emphasize and provide details regarding the critical safety issue affecting both Tesla Model S and Tesla Model X. My personal experience highlights the severity of this problem which included a tire blow out at highway speeds on a tire that had only approx 10k miles on it. This specific wear pattern is a direct result of improper camber alignment, an issue that Tesla has continuously refused to rectify.  This problem is not isolated to my vehicle alone. Many Tesla Model X and Model S owners have reported similar experiences, indicating a widespread and systemic issue. The accelerated inner wall tire wear poses significant safety risks, as it can lead to unexpected and dangerous tire failures on the road, which is exactly what happened to me.  Despite the clear evidence and numerous complaints from Tesla owners, Tesla has consistently declined to address this issue adequately. It appears that the company\u2019s reluctance is rooted in the fact that proper repair or recall to fix the camber alignment is too costly. However, this cost-cutting measure is putting drivers and passengers at risk.  Given the severe outcomes that this design flaw causes, I urge immediate investigation into this. It is essential to investigate these recurring problems with both the Tesla Model X and Model S models. The safety of Tesla drivers, passengers, and the general public is at stake, and a thorough investigation could compel Tesla to take the necessary corrective actions.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565360,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2024","dateComplaintFiled":"01/13/2024","vin":"5YJSA1E28LF","components":"FORWARD COLLISION AVOIDANCE","summary":"Setting:  Adaptive cruise control, 70 MPH, no nearby traffic, no nearby bridges or overpasses, no visible obstructions, straight highway, daytime, clear skies.  Incidents (multiple):  Unexpected, inexplicable braking.    During one of the incidents, there was a splotch of some sort on the road (perhaps spilled paint).    During all other incidents, there was nothing obvious which could explain a misperceived need to brake.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11557149,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2023","dateComplaintFiled":"11/28/2023","vin":"5YJSA1E28LF","components":"STEERING","summary":"Front linkages and half shafts have failed for the second time on the vehicle. They were replaced in Feb of 2022 and now (Nov. 2023) need the replacement again after normal driving conditions. Tesla service center adviser (Briarcliff Road in Atlanta) admitted that these parts fail frequently at this rate and need multiple replacements. If the parts fail, steering would be lost, potentially leading to loss of control of the vehicle. Tesla has published a service bulletin on the issue but charges a very high rate for the service. One service adviser claimed that the VIN of the vehicle does not meet the service bulletin [XXX] , though the service bulletin clearly states that all cars produced between 2014-2020 meet the criteria. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552763,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2023","dateComplaintFiled":"10/30/2023","vin":"5YJSA1E2XLF","components":"STRUCTURE","summary":"Passenger side door open on it on while vehicle is on and driven.  With faulty door control modules.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11552453,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2023","dateComplaintFiled":"10/29/2023","vin":"5YJSA1E2XLF","components":"STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"The front hood flipped open while driving at about 40 miles an hour without any warning, totally obstructing the vision of the driver who happen to be my wife, causing her to pull over suddenly fortunately no one was hurt during the accident. The front hood, however, has been creased and damaged. This could have caused a very serious accident had she been driving at high speed on the highway. The Tesla seems to lack a double latching hood mechanism found in most other cars which would prevent this from occurring. This needs to be sorted out permanently.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11545828,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"09/21/2023","vin":"5YJSA1E27LF","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"Error message popped on my screen steering might require extra force and shortly after that I lost power steering, cruise control, automatic emergency, braking, forward collision warning land departure etc.  Contacted Tesla service to acquire about recalls since I remember reading about it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11543293,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2023","dateComplaintFiled":"09/07/2023","vin":"5YJSA1E2XLF","components":"STEERING","summary":"This is a follow up to my previous complaint about corroded ground connections causing loss of power steering on Tesla Model Y. Having done more research it is certain that this problem affects all Tesla models. Here is a thread on the Tesla Motors Forum.  [XXX]   \"Mar 28, 2023 #1 About 2 weeks ago, while reversing in my driveway, during a hard turn left, I lost power steering and received the service alerts \"steering assist reduced\" and \"park assist unavailable.\" Took the vehicle to Tesla who diagnosed a $4200 steering rack. Declined the repair and paid only the required $200 diagnostic fee. Did some research online, and discovered the power steering motor ground was corroded, and upon my attempt at removal, it detached from the frame. I taped out a new, relocated, hole and resecured the ground with bolt and washers, I now have power steering again.  I am a little upset that not only did Tesla mis-diagnose the problem, I paid them $200 for the bad diagnosis\"  Other owners chime in to say that the same thing happened to them. These owners are doing DIY repairs that will only fix the problem temporarily.  This is an easily fixable problem. The ground connection for all safety critical items should be via a solid copper cable direct to the 12 Volt battery negative terminal and NOT via the car bodywork which has a mix of aluminum and steel that creates galvanic corrosion. Smearing grease on these parts is not a solution.  Glitches on the 12 Volt system can also cause random intermittent glitches in all aspects of the car's systems including unintended acceleration. I am qualified in both mechanical and electronic  engineering and what I am saying is not some Tesla hating conspiracy theory as has been claimed by some Musk followers.  Thank you [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11541451,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2023","dateComplaintFiled":"08/29/2023","vin":"5YJSA1E25LF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"From Aug 23 to 28, 2023, we traveled in our 2020 Tesla Model S Long Range Plus vehicle from Santa Fe, NM to San Diego, CA and back, for a total distance of approximate 2100 miles.  We drove primarily interstates (I-25, I-10, I-8, I-5) where speed limits ranged from 55 to 75.   We experienced numerous instances of what is known to Tesla owners as sudden, severe \"phantom braking\" [hereinafter PB] while the cruise control was activated (not AutoPilot, nor FSD, just cruise control). In ALL instances, no cars or other objects were visible within 1 mile ahead of our vehicle, and in ALL instances, these \"phantom braking\" incidents happened on absolutely flat, straight, smooth road surfaces, at all times of day, morning, noon, and night.  This car has had PB problems since the day was purchased; in fact on that day, there were at least two sudden PB incidents while I drove home in the new car!  At numerous times since, I've reported these problems to Tesla Service---to no avail. The problem is widely known among Tesla owners, and to my knowledge no owner has been able to get Tesla to do anything.  On this most recent long-distance trip, our PB incidents happened typically at the posted speed limit of 75mph in all-clear situations---nobody else anywhere remotely nearby. The car would be  operating smoothly when all of a sudden the brakes would engage and the vehicle would rapidly decelerate, throwing forward anything not fastened down inside the car. Because of the history of this problem, I NEVER activate cruise control whenever ANY vehicle is near the rear of the car, as I can never tell if my car will \"phantom brake\" at that moment, causing a possible accident.  I consider this problem VERY dangerous. I have owned this car since 2020, and Tesla has refused to do anything to fix it, always coming up with one or other stalling technique or excuse. I consider this an extreme safety flaw of this car and hope NHTSA can help to force Tesla to fix it once and for all.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11538180,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"08/13/2023","vin":"5YJSA1E23LF","components":"FORWARD COLLISION AVOIDANCE","summary":"Driving on freeway speed 80mph with no other cars around the car slammed on brakes while on cruise control. It was able to accelerate and the next time I put the cruise control on a few minutes later it slammed on brakes again. Car clean no warning that it was trying to avoid an unseen object. Drove rest of the way without cruise control on and no problems.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11522290,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2023","dateComplaintFiled":"05/16/2023","vin":"5YJSA1E23LF","components":"POWER TRAIN","summary":"In June of 2020 I reported a \"wobble\" noise coming from the front of the vehicle under normal acceleration. I took it to a Tesla repair shop, where the tech confirmed that they were aware of the issue, but Tesla was working on a fix for it and they would contact me when a solution was available. The issue was repaired in Sept of 2021, which happened without me initiating it as I had taken my vehicle in for another maintenance issue and re-reported the noise, and they replaced the \"half-shaft\"s on the front of the vehicle. Now, about 19 months later, the sound has returned and the repair has failed. I contacted Tesla and they advised that I am now out of warranty and thus will have to bear the entirety of the cost associated with the repair.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11518270,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2023","dateComplaintFiled":"04/21/2023","vin":"5YJSA1E29LF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"CAR REPEATEDLY APPLIED THE BRAKES HARD AND SUDDENLY WHILE TRAVELING AT 75MPH ON THE INTERSTATE. THIS OCCURRED WHILE IN DRIVER ASSIST MODE AS WELL AS IN CRUISE CONTROL ONLY. IT DID NOT HAPPEN WHEN DRIVING WITHOUT ANY ASSISTED DRIVING MODES ACTIVATED. THERE WERE NO OTHER VEHICLES NEAR US NOR ANY OBJECTS IN THE ROAD OR ON THE SIDE OF THE HIGHWAY THAT COULD HAVE BEEN CONSTRUED AS A REASON TO EMERGENCY BRAKE","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11511097,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/03/2022","dateComplaintFiled":"03/09/2023","vin":"5YJSA1E20LF","components":"AIR BAGS","summary":"My car (Tesla 2020 Model S) was broadsided (\"t-boned\") at about 35 to 40 MPH.   The other car hit mine in middle, between front and rear doors, passenger side (after it ran a red light on a city street).  Five airbags deployed in my Tesla ... two on driver's side (ok), and three on the passenger side.  Since there was no one in the car other than the driver, and the car was aware of that (according to indicator  light at start of trip), the passenger side bags should **NOT** have deployed.  (Deployed, IIRC: front passenger side, front passenger headrest (?), and rear passenger side.)  Result: driver lost almost all hearing, instantly.    Needlessly.  Accident date: June 2, 2022. Report date: Mar 9, 2023.  Driver is on hearing aids for life, providing partial hearing (at best).","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11511098,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/03/2022","dateComplaintFiled":"03/09/2023","vin":"5YJSA1E20LF","components":"UNKNOWN OR OTHER","summary":"Car: Tesla Model S (and, I think, Model X).  Year: 2020 (and, I think, prior and later)  After a battery power loss (as can...and did...happen in an accident), many doors/compartments CAN NOT BE OPENED.  Four safety problems:  1. Rear passenger doors: can not be opened without power.  The car manual briefly describes how to open them (pulling up the carpet, finding a secret cable, and pulling it).  EVEN WITH THE MANUAL IN HAND, I was unable to find the cable or open the doors (I was trying this from the junkyard, a month after the accident).  If I had passengers in back at the time of the accident, their safety would be greatly endangered ... particularly if conditions (e.g., fire, traffic) required egress from the car!  This car should never be allowed on the market, or on the road, with the incredibly dangerous safety flaw!  (Rear doors could not be opened from outside, since there was no power to pop the handle up, either.)   2. Trunk cannot be opened without power.  Imagine: I have fire-fighting equipment in the trunk ... and there's a fire. How can I open the trunk to get it?     3. Glove box cannot be opened without power.  Imagine: I have medicine, and/or important papers, and/or a legal (locked) firearm with ammo in the glove box.    Being unable to get such things out can result in serious problems!  4. I'm not sure, but I think the frunk (\"front trunk\") also cannot be opened without power.  2020 Tesla Model S (and, IIRC, Model X)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11509212,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2022","dateComplaintFiled":"02/26/2023","vin":"5YJSA1E2XLF","components":"SUSPENSION","summary":"Front axel vibrations and noises.  Tesla unable to fix.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11506719,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2023","dateComplaintFiled":"02/10/2023","vin":"5YJSA1E2XLF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving today on I-25 northbound at approximately 9:50 am from Albuquerque to Santa Fe we had the cruise control set at 85 mph. There were no vehicles or obstacles in front of our 2020 Model S when the automatic braking suddenly engaged bringing the vehicle to a sudden stop. Multiple vehicles behind us had to make emergency maneuvers to avoid hitting our stopped vehicle. The vehicle was set on cruise control, NOT full self driving. This type of life threatening malfunction is not acceptable in a $100,000 vehicle. The car was serviced 1 week prior to this incident at the Tesla service center in Pojaque NM. There were no warning lights, messages, or other notifications prior  to the phantom braking incident. We plan to sell the vehicle as we no longer feel safe driving it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11497945,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2022","dateComplaintFiled":"12/18/2022","vin":"5YJSA1E21LF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving my daughter to school at approximately 8 AM I turned onto the merge lane of southbound Interstate Highway 280 at the junction with Wolfe Road, Sunnyvale. At that time of the morning the sun was low in the sky.  After I turned into the merge lane and started accelerating to merge onto the highway the car was pointed directly towards the sun.  While accelerating and at about 60 MPH the car braked hard without warning and a message that corrective action had been taken was displayed together with an audible warning.  There was no vehicle in front of my car for some hundreds of feet.  The vehicle following my car was able to slow in time to avoid a collision but came very close to the rear of my vehicle.  While there was no collision, the driver of that vehicle sounded his horn for an extended period of time and gestured at me.  Sudden braking at highway speeds on a clear stretch of road clearly puts vehicles behind the rapidly slowing vehicle at risk of a collision.  My vehicle has has not been inspected by Tesla or anyone else since this occurred.  There were no indications of any problem before or since this incident.  The vehicle is available for inspection if requested.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11496438,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/02/2022","dateComplaintFiled":"12/07/2022","vin":"5YJSA1E23LF","components":"ELECTRICAL SYSTEM","summary":"The contact owned a 2020 Tesla Model S. The contact stated that the vehicle was designed with a safety feature that allowed the front driver's seat to move back when the vehicle was in park (P). The contact stated while at a complete stop and picking up her son, she opened and closed the driver's side door to allow the front passenger's side door to open while the vehicle was in drive (D) and the brake pedal was depressed. However, the front driver's seat moved back, causing her foot to release the brake pedal and the vehicle moved forward. The contact stated that she panicked and extended her foot to reach the brake pedal; however, she depressed the accelerator pedal unintendedly. The vehicle accelerated, crashed into a fence, and crashed into an unoccupied vehicle that was parked inside the fence. The air bags deployed.  The contact sustained a concussion, pain on the right side of her body, high blood pressure, trauma, loss of memory, dizziness, and bruises on her thighs. The contact had been seeking medical assistance. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The contact attempted to notify the manufacturer of the failure but had not been able to reach the manufacturer. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11493516,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2022","dateComplaintFiled":"11/14/2022","vin":"5YJSA1E25LF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2020 Tesla Model S. The contact stated while driving 75 MPH with the Adaptive Cruise Control activated, the vehicle inadvertently decelerated to 52 MPH. During the failure a second vehicle nearly crashed into the rear of the vehicle. The contact indicated that no warning lights were displayed. The failure occurred on several occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 30,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11492982,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2022","dateComplaintFiled":"11/09/2022","vin":"5YJSA1E2XLF","components":"STEERING,SUSPENSION","summary":"Please note this is 2nd time in one year my axles being replaced due to vibrations and popping noise.  They are also changing this to customer even know they installed wrong design axles previously.   This should be still under drive train warranty which is 8 yers and u limited mileage","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11490149,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2022","dateComplaintFiled":"10/20/2022","vin":"5YJSA1E40LF","components":"FORWARD COLLISION AVOIDANCE","summary":"I was on the interstate with my cruise control set at 75 mph. Traffic was normal when all of a sudden the brakes were applied and my speed quickly decelerated by at least 20 mph. I immediately physically applied the brakes to disengage the cruise control and immediately speed up again so that I would not get rear ended by the car behind me. This event happened 5 more times through my road trip while I was using the autopilot AND cruise control.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11489469,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/16/2022","dateComplaintFiled":"10/16/2022","vin":"5yjsa1e20lf","components":"FORWARD COLLISION AVOIDANCE","summary":"While using adaptive cruise control on the highway. During the day. I experienced multiple instances of unnecessary braking. Once when another car was close behind me. I think the car was overreacting to passing cars or shadows or dips in the road. It did not seem to happen while driving at night. At times it happened about every fifteen minutes. At other times it would be about once an hour. Sometimes the car would recover and accelerate again quickly and at other times I had to step on the accelerator pedal","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11480669,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2022","dateComplaintFiled":"08/22/2022","vin":"5YJSA1E25LF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"The tesla full self driving was on and it turned my car into the guardrail in the middle of the highway all by itself for no reason at 70mph. It looked like a truck was turning into my lane and instead of stopping the car swerved into the grass and I hit the guard rail. The car was totaled.    I have a video of the incident. This is one of the videos: https://www.veed.io/view/8e44fe01-a7ab-457c-90ee-4f7089bfe33c  Full self driving was on the whole time. When I tried to take over it was too late to stop it and the brakes did not work or stop. The airbag did not go off. There had to be an error with the full self driving that decided I should go into the guardrail.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11477398,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2022","dateComplaintFiled":"08/03/2022","vin":"5YJSA1E29LF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2020 Tesla Model S. The contact stated while driving approximately 70 MPH in the left lane on the highway, a vehicle approached on the right side of the roadway and the Forward Collision Avoidance: Emergency Automatic Braking feature activated and slowed the vehicle to 20 MPH. The contact disengaged the semi-autonomous auto pilot and brought the vehicle back up to highway speeds. The contact was not aware of any warning light being illuminated. The contact had not taken the vehicle to a local dealer to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,500. The consumer stated this is the fourth time the car has slammed the brakes on by itself.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11476746,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2022","dateComplaintFiled":"07/31/2022","vin":"5YJSA1E25LF","components":"UNKNOWN OR OTHER","summary":"The rear trunk would not open and stayed locked.  Pressing the rear trunk button, using the app and even trying to open the trunk using the dashboard screen would not open the trunk.  Lastly, even when I tried to pull/push on the emergency latch from within the vehicle (inside of it) the trunk would still not detach and open.  If a child was stuck in the trunk and tried to hit the emergency latch button (that pulls on a mechanical cable) the trunk would still not open.  This is a big safety issue that Tesla knows about.  Several Tesla vehicles have suffered from the same fate.  Tesla confirmed it has to do with a lock actuator.  Tesla came out to replace the actuator.  However if one of my younger kids were to get stuck in the trunk and despite pushing or pulling on the emergency latch, ... the trunk would not have opened for them.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11475223,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2022","dateComplaintFiled":"07/22/2022","vin":"5YJSA1E45LF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving at night if someone doesnt turn off there high beams the car will randomly slam on the breaks as if its going to hit something. Low beans dont effect it but high beams do while your driving past another car.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11474994,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"07/20/2022","vin":"5YJSA1E45LF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving with adaptive cruise control or auto pilot the car will apply the breaks for flashing yellow lights. Random times there is nothing around and it will just tap the breaks lunging you forward then contrinues as normal.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11462285,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2022","dateComplaintFiled":"04/26/2022","vin":"5YJSA1E24LF","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2020 Tesla Model S. The contact stated that while his son was driving approximately 50 MPH, the front trunk hood opened without being activated. The contact stated no warning light was illuminated. After the front trunk hood had opened, the panel light informed the driver that the front trunk hood was in the raised position. The contact's son was able to safely pull over close the front trunk hood. The front trunk hood was damage where it was attached to the latches and brackets. The contact had taken the vehicle to the dealer and was informed that the damage and failure was not due to NHTSA Campaign Number 21V00B000 (Latches, Locks, Linkages). The latch position had been adjusted and repaired by the dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11458540,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2022","dateComplaintFiled":"03/27/2022","vin":"5YJSA1E23LF","components":"ELECTRICAL SYSTEM","summary":"I have experienced 5 occasions where the Tesla Model S software and instrument panel has shut down and rebooted while driving.  This also happened while waiting at an intersection. The vehicle would not operate properly.   Traffic was blocked.  All human sense of control is lost.  This is a repeating occurrence. Twice I have reported to Tesla and Twice they said that they cannot and will not resolve it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11456508,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"03/13/2022","vin":"5YJSA1E22LF","components":"UNKNOWN OR OTHER","summary":"Tesla allows to schedule this recall repair by contacting their service option on App. No phone number to call them. Only option I have is to drive 3 hours to their service station. They have mobile units but it does not give this option to choose. I requested it without any response. As a consumer, I should have option to have this repaired by mobile unit.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11456233,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2022","dateComplaintFiled":"03/10/2022","vin":"5YJSA1E27LF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"The vehicle still exhibits random forward collision alerts. I can be multiple car lengths away from the car in front traveling at no more than 40 mph, and it will still trigger. Tesla is using these to determine a safety score, which it then uses to determine monthly auto insurance rates. There is no way to request review of a potentially false forward collision alert. Worse, on the freeway, the autopilot still randomly emergency brakes. This is a well known reported issue for all Tesla vehicles. Over-the-air updates have not fixed this issue.  Lastly, the passenger side mirror keeps getting stuck in rear view mode (faces down) when shifted to drive gear. I've brought this up with the service center, and they claim nothing to fix. This has been ongoing since I purchased the vehicle. I have had near misses when attempting to shift to the right and cannot see vehicles on the right lane.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453848,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2022","dateComplaintFiled":"02/24/2022","vin":"5yjsa1e26lf","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"While driving with Autopilot engaged the car applied the brakes suddenly and severely without warning. This has occurred on multiple occasions  at freeway speeds and at surface street speeds. There was no apparant reason to apply the brakes and no warning.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452760,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"02/18/2022","vin":"5YJSA1E28LF","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2020 Tesla Model S. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452482,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/17/2022","vin":"5YJSA1E23LF","components":"FORWARD COLLISION AVOIDANCE","summary":"The Tesla when driving at 35 mph on AIA at or near the speed limit frequently has quick sudden phantom braking and acceleration. I have analyzed and believe I know the reason. There are many driveways. When cars enter or exit,  these phantom braking events occur. Most often when another vehicle ( in front of the Tesla )enters a driveway and is moving away from its lane, even if its tail light is in the bike lane (which is a painted narrow lane on the right side of the road) the Tesla will suddenly brake (flashes simultaneously a red dashboard image for following too close and then accelerate). At the instant of the following too close warning the lane in front is totally clear. It happens so fast that if cars behind are not being attentive they close too close to my vehicle and then set off a warning on my dash. Similarly if on a multilane road and an accelerating car cuts in front of me too close, the cruise control sees the object without considering its acceleration, and suddenly brakes and then as the car in front accelerates to create more distance , the Tesla accelerates suddenly as well. Further, the tesla system invokes more rapid changes in speed - both deceleration and acceleration - than a good human driver would invoke as humans register the acceleration of the vehicle in front of them. In fact humans would curse the other car more often than brake.  One other comment: Tesla has an outstanding feedback system between vehicle and headquarters and their system has been behaving better than a  2020 S Class Mercedes comparable one that I have also been driving. Tesla feedback from customers is not even available. I know this is a business aspect - but I believe they would improve their system if they had a way get the feedback I just gave you.  But they do not.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452533,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2022","dateComplaintFiled":"02/17/2022","vin":"5YJSA1E25LF","components":"FORWARD COLLISION AVOIDANCE","summary":"the car when the autopilot is on sometimes will Phantom Brake out of nowhere at high speeds in the highway. almost creating a coalition with the cars in the back.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11452108,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2022","dateComplaintFiled":"02/15/2022","vin":"5YJSA1E44LF","components":"UNKNOWN OR OTHER","summary":"Rear hatchback was showing open but was in a \u201cclose\u201d position.  Was unable to open back hatch.  Pulled down the seats and with the Tesla manual tried to manually open the hatch from the inside emergency release handle but it would not move and the tab on the cable came off in my hand.  It did not release the hatch.  No way to open the back hatch in an emergency.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450764,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2022","dateComplaintFiled":"02/07/2022","vin":"5YJSA1E2XLF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"The latest tesla update has caused significant increased number of \"phantom breaking\" episodes when using just cruise control on state highways.  I had at least 10 episodes on my last 100 mile drive (not using autopilot, just cruise control).  Worst events caused rapid breaking from highway speed of 65 mph down to 40-45 mph with warning messages and audible alarms.  Non of the events needed breaking.  The worst two events were on straight sections of road with no oncoming traffic or other potential obstruction.  I do not feel safe using cruise control on the freeway.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11449341,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2020","dateComplaintFiled":"01/29/2022","vin":"5YJSA1E2XLF","components":"STEERING,SUSPENSION","summary":"Front shaft shudder and vibration at high acceleration and this worst when it normal height or raise height.  Design issues.  Tesla know this issue for long time.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11445130,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2021","dateComplaintFiled":"12/27/2021","vin":"5YJSA1E25LF","components":"UNKNOWN OR OTHER","summary":"After a software update, my vehicle is now considerably less safe. I now have to click two to three times as many times on the screen to operate the same items such as heated seats, defrost, and other commonly items used in colder climates. I am asking the NHTSA to aide Tesla in mitigating these poorly designed \"button\" layouts on their screens in the name of greater safety for everyone on the road.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11444767,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2021","dateComplaintFiled":"12/22/2021","vin":"5YJSA1E23LF","components":"SUSPENSION","summary":"Suspension front end items became loose at 33k miles.Front Tire was at risk and did rub against drivers side front fender liner","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11440983,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"11/19/2021","vin":"5yjsa1e27lf","components":"SEAT BELTS","summary":"Component and explanation - The right front passenger seat belt locks the passenger into place as if the seatbelt had been activated in a crash.  That is, it no longer moves freely as it is supposed to under normal operation, rather, it locks and clicks to tighten.  Passengers remove the seatbelt several times during each trip so that they are not being restrained so aggressively.    Safety Risk - Passengers either will not ride in my car or refuse to wear their seatbelt because of the issue.    Inspection and reproducing - the issue has been repeatedly inspected by Tesla and they were in ALL instances able to reproduce the issue almost immediately.  There are no warnings to notify the passenger that the seatbelt is about to restrain them.  Tesla has replaced a part of the seatbelt I believe 5 times although they have been repeatedly told by me that the repair was not in any way resolving the issue.  Tesla has now refused any further evaluation or repairs to the seatbelt and though I have asked many times during the applicable period, Tesla has refused to lemon my car and replace it with one that works.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11437487,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2021","dateComplaintFiled":"10/20/2021","vin":"5YJSA1E22LF","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"When backing up, multiple systems failed at the same time including backup camera, backup sensor distance visuals, backup sensor audio alerts, writing data to flash drive, GPS sensors.  Tesla was unable to diagnose the sysfiles to identify the hardware issue behind the simultaneous failures because they are deleted after seven days.  Scheduling a service appointment takes much longer than seven days.  No one at Tesla can tell me why this happened.  No one can assure me that it will not happen again.  I hope this is not a widespread issue.  I was not injured and my rear bumper only sustained minor damage.  But what if someone had been hit because all these systems failed simultaneously?","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11425298,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2021","dateComplaintFiled":"07/17/2021","vin":"5YJSA1E47LF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"While driving down the freeway at over 65mph, the instrument cluster screen and center display screen turned completely off without warning for approximately 90 seconds. This was very troubling and dangerous. I had no way of knowing how fast I was going, was unsure if my turn signals were working and basically just had zero information on how the car was functioning. During this time, the car did operate as normal though. I did not have the vehicle in autopilot at the time but if I did, I do not believe I would have been able to disengage it. This is extremely dangerous and completely unacceptable. I have not reported it directly to Tesla nor taken it in for service. This is the first time it has happened.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11418820,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2021","dateComplaintFiled":"05/27/2021","vin":"5yjsa1e23lf","components":"SUSPENSION","summary":"Strut on 7-month-old car was cracked in several places, in a way that's extremely concerning. The metal of the strut looks very brittle (see pictures attached to this complaint). Never hit anything more than a small pothole with car.. Expected warranty replacement. When I questioned Tesla's refusal to cover under warranty, I told Tesla to keep the old parts and send pictures. When I went to pickup the car, they said they accidentally threw the defective part away, despite my requests to keep it!!!!! Their actions are very suspicious. Tesla is clearly trying to cover something up. Even worse, they're denying warranty coverage for the defect, and profiting greatly from it.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11418083,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2021","dateComplaintFiled":"05/21/2021","vin":"5YJSA1E23LF","components":"WHEELS","summary":"Car is equipped with Tesla\u2019s \u201cSonic Carbon Twin Turbine\u201d rim option. This is not a very common option, so there may not be too many affected vehicles. Car is only 6-months old, and I was advised by Tesla service center that ***all 4 rims*** on the vehicle were cracked, each rim in multiple places, on a 6-month old car. Car weighs 5,000lbs. These rims are too weak to handle that high weight on typical road conditions. It is unheard of to find cracks in ALL 4 rims on even an older car! And this is on a 6-month old car! This is extremely unsafe.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11417545,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2021","dateComplaintFiled":"05/18/2021","vin":"5yjsa1e20lf","components":"POWER TRAIN,AIR BAGS,SERVICE BRAKES","summary":"Stability control disabled, steering assist disabled, airbags disabled, brake system altered for weeks before service request. In addition, steering wheel moved uncontrollably while parked, with car off, and no one in it for over eight hours. Finally, entire system locked after a factory reset. Locking the doors, preventing entry, and showing the transmission in neutral. Tesla\u2019s service model is inhuman, meaning they don\u2019t allow conversation with a human, but instead require scheduling service through their phone app. The app recorded these issues and were attached to the service request. Tesla\u2019s service center claims they resolved the issue by adding wiper fluid and checking the tire pressure. After two weeks, they cannot find anything in the car logs, after previously stating the car logs every aspect of operation.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11416187,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/07/2021","dateComplaintFiled":"05/11/2021","vin":"5YJSA1E42LF","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2020 TESLA MODEL S. THE CONTACT STATED THAT WHILE HIS WIFE DRIVING IN A PARKING LOT AT 5 MPH, THE VEHICLE ACCELERATED ON IT'S OWN AND CRASHED INTO A WALL AT 70 MPH. THE DRIVER ATTEMPTED TO DEPRESSED ON THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. THERE WAS NO WARNING LIGHT ILLUMINATED ON THE VEHICLE AT THE TIME OF THE FAILURE. THE CONTACT WIFE SUSTAINED BRUISES ON HER CHEST AND HANDS ALONG WITH BURNS FROM THE AIR BAGS. THE CONTACT WHO WAS A PHYSICIAN WAS TREATING HIS WIFE. NO MEDICAL TREATMENT RECEIVED AT THE SCENE. THE POLICE ARRIVED AT THE SCENE BUT NO POLICE REPORT WAS FILED. THE AIR BAGS DID DEPLOY. THE VEHICLE WAS TOWED TO A TOWED YARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11402497,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2021","dateComplaintFiled":"03/11/2021","vin":"5YJSA1E47LF","components":"SUSPENSION","summary":"HERE IS A 2020 TESLA MODEL S IN THE JUNKYARD.  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39339176?TENANT=US&ROWNUMBER=11  EVEN THOUGH MOST OF THE FRONT SUSPENSION COMPONENTS HAVE BEEN REMOVED IT IS STILL POSSIBLE TO SEE THAT THE STEERING KNUCKLE ON THE FRONT RH SIDE HAS CRACKED IN HALF.  THE TIRE FROM THAT SIDE IS STASHED  BENEATH THE CAR AND IT HAS A HOLE GOUGED IN IT.  THERE HAVE BEEN MANY FATAL TESLA CRASHES IN WHICH MECHANICAL FAILURE IS THE MOST LIKELY CAUSE OF THE CRASH.  THERE HAS BEEN ANOTHER FATAL CRASH IN THE LAST FEW DAYS IN WHICH A TESLA SUDDENLY VEERED OF THE ROAD, CRASHED AND BURNED AND INCINERATED THE DRIVER.  MECHANICAL FAILURE CAN NOT BE RULED OUT AS THE CAUSE OF THIS CRASH.  IT IS NOT JUST ONE COMPONENT THAT IS FAILING.  TESLA CHOOSES THE CHEAPEST COMPONENT SUPPLIERS NOT THE BEST ONES.  THIS COMPANY IS SLAUGHTERING PEOPLE.  PLEASE TAKE IMMEDIATE ACTION.  THANK YOU  KEEF","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11397458,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"02/22/2021","vin":"5YJSA1E28LF","components":"STEERING,SUSPENSION","summary":"HERE IS A 2020 TERDSLA IN THE JUNKYARD.  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39122553?TENANT=US&ROWNUMBER=5  IT IS LISTED AS HAVING BEEN STOLEN.  I'M GUESSING THE THIEF DROVE IT LIKE HE STOLE IT.  BAD MISTAKE TO DO THAT IN A TERDSLA.  THE FRONT WHEEL FELL OFF.  EVERY PART OF THE SUSPENSION HAS SNAPPED.  THE CONTROL ARMS, STEERING ARM, STEERING KNUCKLE BALL JOINTS AND EVERY OTHER GIBLET HAS SNAPPED LIKE A CHOCOLATE FROG.    I KNOW YOU WOULDN'T WANT TO UPSET LORD ELON BUT WOULD YOU MIND AT LEAST ISSUING A WARNING TO THE PUBLIC ABOUT THESE TENT BUILT ELECTRIC JALOPIES.  THAN YOU.  KEEF.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11394778,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2020","dateComplaintFiled":"02/05/2021","vin":"5YJSA1E28LF","components":"STRUCTURE","summary":"WHEN DRIVING AND ACCELERATING ONTO ENTRY RAMP OF HIGHWAY, THE FRONT HOOD FLEW OPEN BLOCKING VISION. I WAS PROBABLY DOPING ABOUT 60 MPH WHEN IT CAME OPEN.  THE TESLA DIAGNOSTIC  CLAIMED A MESSAGE WAS ON MY SCREEN TELLING ME HOOD MAY NOT BE CLOSED CORRECTLY. THERE WAS NO NOISE NOTIFICATION TELLING ME THE HOOD WAS OPEN.     I HAD NOT TOUCHED THE HOOD IN ANY WAY.  I HAD BEEN DRIVING FOR ABOUT 8 MINUTES BEFORE IT OPENED.  I MUST HAVE CLICKED TO OPEN THE HOOD IN ERROR WHEN OPENING THE CAR TO UNLOCK MY CAR.   THERE WAS NO MANUAL \"LATCH\" TO UNLOCK LIKE OTHER CARS.  BASICALLY I DIDN'T NOTICE THE MESSAGE, AS IT IS AT THE BOTTOM OF THE SCREEN AND WAS BLOCKED BY THE STEERING WHEEL.  I HADN'T OPENED OR TOUCHED THE FRONT HOOD IN WEEKS.   I CONSIDER THIS VERY DANGEROUS.  ANY OTHER CAR I HAVE DRIVEN, YOU HAVE TO MANUALLY OPEN THE 2ND LATCH TO OPEN THE HOOD,  IT SEEMS WITH TESLA IT CAN ALL BE DONE ELECTRONICALLY, AND APPARENTLY WITHOUT REALIZING.      WHEN IT FLEW OPEN IT DAMAGED THE HOOD.  TESLA TOOK 3 MONTHS TO DIAGNOSE THAT THERE WAS A MESSAGE ON MY SCREEN, BUT WERE UNABLE TO TELL ME WHERE THE SIGNAL CAME FROM TO OPEN THE HOOD.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11384348,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/19/2020","dateComplaintFiled":"12/21/2020","vin":"5YJSA1E24LF","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2020 TESLA MODEL S. THE CONTACT STATED THAT HE WAS DRIVING ON 12/19 2020   ON THE HIGHWAY AND LOST POWER IN STEERING WHICH  HE HAD TO PULL OVER ON THE SIDE OF THE ROAD. THEN HE CONTACTED THE TESLA DEALER FOR TOW SERVICE FOR HIS CAR .THE CONTACT STATED HIS CAR WAS NOW AT TESLA DEALER AT DEDHAM,MASSACHUSETTE. THE FAILURE MILAGE WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11382754,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"12/09/2020","vin":"5YJSA1E28LF","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2020 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ABRUPTLY STOPPED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION SOON AFTER EACH FAILURE. THE CONTACT HAD TAKEN THE VEHICLE TO TESLA (2312 STATE ST, SOUTH SALT LAKE, UT 84115) WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11377510,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2020","dateComplaintFiled":"12/02/2020","vin":"5YJSA1E24LF","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2020 TESLA MODEL S. THE CONTACT STATED WHILE REVERSING FROM HIS GARAGE, THE STEERING WHEEL SEIZED. THE CONTACT STATED STEERING ASSIST REDUCE, AUTOPILOT SAFETY CONVENIENCE FEATURE UNAVAILABLE AND PARK ASSIST UNAVAILABLE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT CALLED THE HELPDESK FOR TESLA FOR HELP TO RESET THE SYSTEM. THE CONTACT STATED THAT THE FAILURE RECURRED. THE CONTACT STATED WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITH THE SAME PREVIOUS WARNING LIGHTS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE CONTACT CALLED THE HELPDESK AND WAS ABLE TO RESET THE SYSTEM AGAIN. THE VEHICLE WAS TAKEN TO TESLA (840 PROVIDENCE HWY, DEDHAM, MA 0202; (781) 471-3001), WHERE THE VEHICLE WAS BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11366392,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2020","dateComplaintFiled":"10/26/2020","vin":"","components":"TIRES,EQUIPMENT","summary":"WHY ISN'T THE NHTSA INVESTIGATING AND STOPPING TESLA FROM BETA TESTING THEIR \"SELF DRIVING\" ABILITY ON CONSUMERS THAT NEVER CONSENTED?  IT'S FRIGHTENING THAT THIS ORGANIZATION WOULD ALLOW A TECHNOLOGY TO BE USED THAT HAS KILLED PEDESTRIANS, DRIVERS AND PASSENGERS.  PLEASE STOP THIS FEATURE THAT WILL INEVITABLY ONLY KILL MORE PEOPLE.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"ACCC","productModel":"AMERICAN PLATINUM","size":"195/60R15","manufacturer":"AMERICAN CAR CARE CENTERS, INC."},{"type":"Equipment","productYear":"9999","productMake":"TESLA","productModel":"NEMA 6-50 ADAPTER","manufacturer":"Tesla, Inc."}]},{"odiNumber":11366272,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2020","dateComplaintFiled":"10/25/2020","vin":"5YJSA1E48LF","components":"POWER TRAIN,ELECTRICAL SYSTEM,SEAT BELTS","summary":"ON SUNDAY OCT 11 AT 4:15 PM, AFTER A 1 HOUR RIDE, I HAD A 3RD UNINTENDED ACCELERATION INCIDENT PARKING MY TESLA IN MY GARAGE.  I DROVE MY TESLA 4 TIMES SINCE HAVING OUR LAST 2 UNINTENDED ACCELERATION INCIDENTS ON AUGUST 18. I HAD LEFT MY SEATBELT CONNECTED FOR OUR LAST 4 RIDES AND HAD NO PROBLEMS PARKING THE CAR IN THE GARAGE EVEN WHEN HOT.  THIS TIME I DISCONNECTED MY SEATBELT BEFORE PARKING ON THE TWO PARKING MATS IN THE GARAGE. MY WIFE GAVE ME THE 'FULL SIGN' WHEN BOTH TIRES WERE AGAINST THE 3\" MAT RISERS WHICH MEANT MY FRONT BUMPER WAS 19\" FROM THE WORKBENCH. THIS TIME  I APPLIED THE BRAKE BEFORE PRESSING THE PARK BUTTON, BUT AGAIN THE INSTANT I PRESSED THE PARK BUTTON THE CAR VAULTED FORWARD OVER BOTH 3' MAT RISERS AND STOPPED ONLY 1 INCH FROM THE WORKBENCH. I COULD FEEL THE SPIKED OF POWER TO ACCELERATOR WHEN I PRESSED THE PARK. BUTTON.  I WAS TRULY RELIEVED THAT I DID HIT THE WORKBENCH. I BACKED UP THE CAR AND JUST SAT IN IT FOR 15 MINUTES AND LET THE COOLING FANS RUN TO COOL THE MOTORS DOWN. MY WIFE TOOK PHOTOS OF THE CAR IN RELATION TO THE WORKBENCH. THE RIGHT PARKING MAT HAD BEEN WEDGED UNDER THE FRONT WHEEL. THE LEFT PARKING MAT MAT HAD BEEN TOSSED BACK 4 FEET. I KNOW USING THE SECOND PARKING MAT FROM MY GTR, WHICH I RECENTLY SOLD, HELPED CONSUME SOME OF THE FORWARD ENERGY AND PREVENTED THE CAR FROM HITTING THE WORKBENCH. I FEEL THAT DISCONNECTING THE SEATBELT CONTRIBUTES THE TRANS SENSOR DELAY. I PARKED THE CAR ON THE MATS AFTER IT COOLED DOWN. THERE WAS NO DRIVER ERROR INVOLVED. I CONTACTED SARASOTA TESLA SERVICE THE NEXT DAY. I SENT THEM A LETTER AND PHOTOS WHICH WERE FORWARDED TO TESLA ENGINEERS WHO AGAIN DOWNLOADED MY EDR INFO. I HAVE NOT YET HEARD FROM TESLA ABOUT MY FIRST INCIDENT. MY TESLA HAS INEXPENSIVE DEFECTIVE COMPONENTS IN IT THAT MAKE DANGEROUS TO DRIVE. I WILL NOT LET MY WIFE DRIVE THE CAR UNTIL THIS PROBLEM IS REPAIRED IF EVER BY TESLA.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11364250,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2020","dateComplaintFiled":"10/14/2020","vin":"5YJSA1E40LF","components":"UNKNOWN OR OTHER","summary":"I WAS STOPPED AT A RED LIGHT ONE CAR IN FRONT OF ME. MY CAR SUDDENLY ACCELERATED FORWARD AND HIT THE CAR IN FRONT OF ME. MY CAR THEN STOPPED. NO INJURIES.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11364382,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"10/14/2020","vin":"5YJSA1E21LF","components":"SUSPENSION","summary":"HERE IS A 2020 TESLA MODEL S IN THE JUNKYARD.  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37713473?ROWNUMBER=25  THE SUSPENSION HAS FALLEN TO BITS ON BOTH FRONT WHEELS.  THE STEERING KNUCKLE AND ALL OF THE SUSPENSION GIBLETS ON THE RH FRONT SIDE HAVE SNAPPED OFF COMPLETELY.  THE TREAD ON THE TIRE IS COMPLETELY WORN AWAY WHICH MEANS THAT IT WAS RUBBING AGAINST THE WHEEL WELL FOR SEVERAL MILES BEFORE THE WHOLE SUSPENSION ASSEMBLY WAS WRENCHED OFF AD EVERYTHING TURNED TO FECULENCE.    THERE IS NOT SO MUCH AS A BROKEN HEADLIGHT AND EVEN THE ALLOY WHEEL IS UNDAMAGED.  THE SUSPENSION COULD NOT POSSIBLY HAVE BEEN WRENCHED OFF AS A RESULT OF AN IMPACT WITH ANOTHER VEHICLE NOR EVEN BY RUNNING OVER A PEDESTRIAN OR A WARTHOG.  THESE CONTINUING SUSPENSION BREAKAGES ARE THE RESULT OF BAD DESIGN, MANUFACTURING AND MATERIALS.  PLEASE INVESTIGATE THIS PROBLEM BEFORE A TESLA HITS A BUSLOAD OF SCHOOLCHILDREN.    THANK YOU  KEEF     (  DATE OF INCIDENT AND MILEAGE ARE ESTIMATED)","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11363066,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/02/2020","dateComplaintFiled":"10/06/2020","vin":"5YJSA1E22LF","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2020 TESLA MODEL S. THE CONTACT STATED THAT WHILE THEY WERE PULLING INTO A PARKING SPACE AT ABOUT APPROXIMATELY 6 MPH, WHEN THEY TAPPED ON THE ACCELERATOR PEDAL LIGHTLY TO MOVE FORWARD SLIGHTLY, THE VEHICLE ACCELERATED FORWARD AT HIGH SPEEDS  CRASHING INTO THE BUILDING IN FRONT OF THE PARKING SPACE. AIR BAGS DEPLOYED. THE CONTACT STATED A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED. THE CONTACT RECEIVED INJURIES TO THEIR LEG AREA AND NEEDED MEDICAL  ATTENTION. THE CONTACT CONTACTED THE DEALER (ACCURATE AUTO BODY   9042 WILLOWS RD, REDMOND, WA 98052;      (425) 970-9699) WHO WERE LOOKING INTO THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THEY HAD NOT RECEIVED ANY OFFICIAL DIAGNOSING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,500.*BF  CONSUMER STATED CAR IS TOTALED.*JB","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11359750,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2020","dateComplaintFiled":"09/18/2020","vin":"5YJSA1E48LF","components":"POWER TRAIN,STRUCTURE,UNKNOWN OR OTHER","summary":"ON AUGUST 18 AT 4:30 PM, I HAD POSITIONED MY RIGHT FRONT TIRE AGAINST THE PARKING MAT RISER IN MY GARAGE. I REMOVED PRESSURE ON THE ACCELERATOR AND 'HOLD' TO ENGAGED. I PRESSED THE PARK BUTTON AND THE CAR ACCELERATED 3' FORWARD OVER THE PARKING MAT RISER INTO THE WORKBENCH. I  PUT THE CAR IN REVERSE, AND BACKED UP ABOUT 2 FEET AND STOPPED. THE CAR WAS IN REVERSE BUT I MISTAKENLY PUSHED THE STALK DOWN AND PUT IT IN DRIVE INSTEAD OF REVERSE. I BACKED UP, PUT THE CAR  IN DRIVE, MOVED FORWARD AND  PRESSED PARK, AGAIN THE CAR ACCELERATED 2' FORWARD INTO THE WORKBENCH. I STEPPED ON THE BRAKE TO HOLD THE CAR IN POSITION. TWICE IN LESS THAN 5 MINUTES HAD ABRUPTLY ACCELERATED TWICE OVER THE PARKING MAT RISER AFTER PUTTING IT IN PARK. I THEN PUT THE CAR IN REVERSE, ADJUSTED MY SEAT, AND BACKED UP ABOUT 6 FEET FROM THE WORKBENCH, AND PUT THE CAR IN PARK. THE CAR REMAINED STOPPED. WE RELOCATED THE PARKING MAT AND I PARKED THE CAR. THE CAR HAD PENETRATED ABOUT 12 INCHES INTO THE WORKBENCH CABINETS. THE PARKING MAT HAD BEEN THROWN BACK 4 FEET FROM ITS USUAL POSITION ON THE FLOOR BY THE FRONT TIRE AND HAD TO BE RE-POSITIONED. THE DAMAGE TO THE CAR WERE TWO CHIPS IN THE CHROME STRIP  AND THREE DENTS IN THE FRONT BUMPER. ONE SMALLER DENT ABOVE THE LICENSE PLATE BRACKET AND TWO LARGER DEEPER DENTS UNDER IT. I HAD REMOVED BUT REINSTALLED FRONT LICENSE PLATE BRACKET TO COVER THE TWO LARGE  DENTS. THE CHROME STRIP UNDER THE TESLA SYMBOL AND THE ENTIRE FRONT BUMPER WILL HAVE TO BE REPLACED. THERE ARE 3 LARGE DENTS IN THE FRONT BUMPER, TWO ARE UNDER THE LICENSE PLATE BRACKET. I HAD REMOVED IT BUT RE-INSTALLED IT TO COVER THE DAMAGE. I BELIEVE THE MALFUNCTION WAS CAUSED BY OVERHEATED TESLA TRANSMISSION AND TPS ACCELERATOR SENSORS WERE THE CAUSE OF THIS INCIDENT. THERE WAS NO DRIVER ERROR INVOLVED IN THIS INCIDENT.WE HAVE PARKED THE 14 NEW CARS WE HAVE PURCHASED SINCE 2000 WITHOUT PROBLEM.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11352034,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"08/29/2020","vin":"5YJSA1E28LF","components":"SUSPENSION","summary":"HERE IS A 2020 MODEL S TESLA IN THE JUNKYARD  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37268222?ROWNUMBER=4  IT HAS DONE JUST 1000 MILES SINCE BEING FACTORY GATED.  IT HAS NOT BEEN IN A CRASH ( BUT THAT IS ONLY BECAUSE THE OWNER GOT LUCKY).  THE FRONT SUSPENSION HAS COLLAPSED AND THE WHEEL IS JAMMED UP IN THE WELL CAUSING DAMAGE TO THE BODYWORK.  THE STUPIDITY OF NOT HAVING LIMIT STOPS ON THE AIR SUSPENSION IS MIND BOGGLING.  THIS COULD EASILY HAVE LEAD TO ANOTHER WHOMPY WHEEL SUDDEN SWERVE CAUSING DEATH AND DESTRUCTION.  I'M SORRY IF I AM UPSETTING YOUR BUREAUCRATIC SYSTEM BUT WOULD YOU MIND ISSUING AN IMMEDIATE RECALL ON THESE INSANE AND LUDICROUS CONTRAPTIONS.  THANK YOU.  KEEF.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11351336,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"08/09/2020","dateComplaintFiled":"08/26/2020","vin":"5YJSA1E22LF","components":"VEHICLE SPEED CONTROL","summary":"I WAS ATTEMPTING TO PARK MY TESLA MODEL S IN A CHARGING SLOT IN THE TESLA KETTLEMAN CITY SUPERCHARGE STATION. AFTER LOCATING A VACANT SLOT TO MY RIGHT, I MADE A RIGHT TURN INTO THE SLOT. THE CAR COASTED INTO THE SLOT IN A PERFECT HEAD-IN FASHION WITH NO PROBLEM. MY FOOT WAS ON OR HOVERING OVER THE BRAKE PEDAL, SLOWING AS NECESSARY AS THE CAR REACHED ITS DESIRED POSITION. ALL OF A SUDDEN, THE CAR LUNGED FORWARD WITH A POWERFUL PROPULSIVE FORCE. IT FELT LIKE WE WERE FALLING OVER A CLIFF OR ROLLER COASTER. I HEARD MY WIFE YELL FOR ME. THEN THE CAR CRASHED INTO A POLE IN FRONT OF THE PARKING SPOT. THE IMPACT CAUSED ALL THE AIRBAGS TO DEPLOY. MY FOOT WAS STILL ON THE BRAKE PEDAL TRYING TO STOP THE CAR. THE ENTIRE FRONT OF THE CAR COLLAPSED DUE TO THE FORCEFUL IMPACT. THE WINDSHIELD WAS SHATTERED. IT WAS IMMEDIATELY EVIDENT THAT THE DAMAGE WAS SIGNIFICANT.  MY WIFE AND I WERE THE ONLY OCCUPANTS IN THE CAR AND SUFFERED MINOR BRUISES AND CUTS TO OUR ARMS AND LEGS. MY WIFE ALSO BRUISED HER RIGHT FOOT (5TH METATARSAL WAS FRACTURED) AND SUFFERED SOME CHEST INJURIES THAT DID NOT REQUIRE HOSPITALIZATION. THE CAR WAS NOT DRIVABLE AND HAD TO BE TRANSPORTED ON A FLATBED TO A TESLA FACILITY IN SUNNYVALE, CALIFORNIA. THE MODEL S HAD 661 MILES ON THE ODOMETER WHEN THE ACCIDENT OCCURRED. I BELIEVE THIS IS A MANIFESTATION OF THE SUDDEN UNCOMMANDED ACCELERATION SYNDROME.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11343570,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2020","dateComplaintFiled":"08/05/2020","vin":"5YJSA1E22LF","components":"SUSPENSION","summary":"HERE IS A 2020 MODEL S IN THE JUNKYARD.  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36680476?ROWNUMBER=134    THE SUSPENSION HAS COLLAPSED ON ALL FOUR CORNERS OF THE CAR.  THE LOWER FORE-LINK HAS BROKEN ON THE RH FRONT WHEEL.  THE LH BACK WHEEL HAS GONE WHOMPY.  NO AIR-BAGS HAVE BEEN DEPLOYED.  THERE IS NO SIGN OF CRASH DAMAGE.  IT HAS SIMPLY FALLEN TO BITS SOON AFTER LEAVING THE MANUFACTURING TENT.  ELON MUSK HAS JUST COLLECTED ANOTHER FEW BILLION DOLLARS IN BONUS FOR UNLEASHING THESE DEADLY DEFECTIVE JUGGERNAUTS.  AIN'T LIFE GRAND?    REGARDS  KEEF","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11340664,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2020","dateComplaintFiled":"07/21/2020","vin":"5YJSA1E22LF","components":"VEHICLE SPEED CONTROL","summary":"AS I WAS DRIVING, SUDDENLY MY SPEEDOMETER DECIDED TO STOP WORKING AND SHOWED 0MPH. IT HAPPENED TO ME TWICE ON SEPARATE OCCASIONS. REBOOTING THE SYSTEM FIXED THE ISSUE. I SPOKE TO TESLA SERVICE CENTER AND THEY TOLD THEY FOUND A FIRMWARE PROBLEM (THE SERVICE MANAGER TOLD ME IT IS THE 1ST TIME HE SAW THIS ISSUE) AND EXPECT A FIX SOMETIME IN THE FUTURE. TO MY QUESTION IF SPEEDOMETER COULD STOP WORKING AGAIN, HE SAID \"YES, THERE ARE NO GUARANTEES IN LIFE. THE PROBLEM WILL BE SOLVED WITH THE NEW FIRMWARE.\" TO MY QUESTION WHEN, HE SAID \"I HAVE NO CLUE\"  I AM UPLOADING A PHOTO AND ALSO HAVE A VIDEO","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11337788,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"07/06/2020","vin":"5YJSA1E27LF","components":"SUSPENSION","summary":"I CAN HARDLY BELIEVE MY OWN EYES! HERE IS A 2020 MODEL S IN THE JUNKYARD AAAAAND...THE BACK WHEEL HAS FALLEN OFF. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36693460?ROWNUMBER=11  NOT IN A COLLISION. THE BACK SUSPENSION HAS SIMPLY FALLEN TO BITS. OH WELL, AT LEAST THE TESLA SHARE-PRICE IS UNHARMED. I GUESS THAT'S THE MAIN THING.  HAVE A GREAT DAY [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11331735,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2020","dateComplaintFiled":"06/30/2020","vin":"5YJSA1E48LF","components":"STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM","summary":"WHILE DRIVING THE CAR ALL SCREENS FROZE AND THE CAR BECAME TOTALLY UNRESPONSIVE,  THE BRAKES WORKED BUT IT WAS A VERY DANGEROUS SITUATION.  AFTER APPROXIMATELY 5 MIN THE CAR REBOOTED AND SYSTEMS CAME BACK ON LINE.   TESLA SAYS THE USB MIGHT BE CORRUPTED AND CAUSED THE CPU TO HAVE A VERY HIGH USAGE.   TESLA ALSO HAS NOT BEEN GOOD ON SERVICE MAKING ME DRIVE TWO HOURS TO GO PICK UP MY CAR.    THEY SEEMED TO HAVE LITTLE CARE FOR THE UNSAFE SITUATION AND WERE VERY CAVALIER ABOUT THE ISSUE.   I WORRY THAT THIS COULD RESULT IN FATALITIES IF IT HAPPENS AT THE WRONG TIME.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]}]}