{"count":108,"message":"Results returned successfully","results":[{"odiNumber":11743884,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2026","dateComplaintFiled":"06/13/2026","vin":"5YJSA1E50PF","components":"SEAT BELTS","summary":"Repeated warning of failure of Front left safety restraint system.  Now also a seatbelt warning light.  Have already bright car  to service three times.  Tesla acknowledges inability to resolve recurrent issue.  I think this was a recall issue for previous years of this model, Model S.  Most recent yesterday, Friday, June 12, 2026.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11743804,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2026","dateComplaintFiled":"06/12/2026","vin":"5YJSA1E5XPF","components":"UNKNOWN OR OTHER","summary":"I feel Tesla has introduced two safety issues with a recent version of software relating to the \"Full Self Driving (Supervised)\" feature.  Issue #1. When disengaging the Full Self Driving (\"FSD\") software, Tesla positions a dialog box over the main center display screen. The box takes up a fairly large portion of space. The purpose of the box is to provide feedback on the reason for disengaging FSD. This dialog box does not dismiss by itself. The only way for the user to dismiss it is to tap one of the 4 options presented or leave a voice message. This is an unnecessary distraction that in no way is required for the user to operate the vehicle. Tesla is mandating feedback and introducing distractions when users take over control of the vehicle for their sole benefit. It is also akin to a penalty for disabling FSD, as it a generally negative experience for most people.  Issue #2. Tesla has introduced a mandatory \"FSD Streak\" counter. This number appears on the smaller instrumentation screen for the S & X models. The counter counts the number of miles consecutively traveled by FSD. When a driver disables FSD for any reason, the counter resets to 0. The gamification of keeping FSD enabled is a major safety issue. Some people are highly susceptible to increasing this number as high as possible as if it were a video game. In situations where they should likely disable FSD and make manual control, there are inevitably users that will hesitate or maybe even not take control at all because they do not want to reset the counter. Tesla does not have any options to disable or remove this counter, so even people who know they are susceptible to this cannot remove it. This is akin to placing an open beer in the car and saying people will not drink it because they have self control... only - as we know, addiction is a disease, and games are just as addicting as many substances.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11742158,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2023","dateComplaintFiled":"06/04/2026","vin":"5YJSA1E64PF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2023 Tesla Model S. The contact stated that the horn button on the right side of the steering wheel was not easily accessible. The contact was concerned that the issue could prevent the driver from beeping the horn during emergencies, increasing the risk of a crash. The manufacturer was notified of the failure and advised the contact to purchase the improved steering wheel designed with a center horn. The vehicle was not repaired. The failure mileage was unavailable.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11737380,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2026","dateComplaintFiled":"05/12/2026","vin":"5YJSA1E50PF","components":"STEERING,POWER TRAIN,SERVICE BRAKES","summary":"Tesla just sold me a car with defective front half shafts axles. The car makes a reproducible and very concerning accelerator pedal shudder that makes the entire vehicle front vibrate, including the steering wheel and brake pedals while the car is accelerating between 30-60mph. This interferes with safety features like, lane departure assistance and blind spot steering wheel feedback, Confusing the driver and creating a distracting scenario where an accident can happen. Upon bringing this to the attention of the service center in Fort Myers Florida, the service center manager took a drive test with me, and was able to replicate the issue, but immediately started dismissing it as \"normal\" and within Tesla specs. This is becoming a regular practice at that service center, where they deem warrantable issues as normal and within (their tolerance). I insisted that this issue is not to be taken likely by Tesla, because it is something that involves a safety hazard. Upon further research, I was able to find that this issue is happening to many Teslas model S and X, where the front axles bend due to the weight and high torque of the vehicles. The issue falls completely under warranty and the half shafts should be replaced, but apparently Tesla has instructed their service centers to dismiss and disregard the symptoms, and just tell the customers that no warranty replacement will occur, because it is not necessary, we just have to drive the cars like this, until the car completely fails, or an accident happens because one of the bent axle shafts breaks on a highway during normal drive. I recording this report as evidence that the issue has been reported to the highest vehicle safety authorities, and I expect a corrective action so Tesla can fix my car under the existing unexpired warranty.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11736794,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2026","dateComplaintFiled":"05/09/2026","vin":"5YJSA1E59PF","components":"UNKNOWN OR OTHER","summary":"I have been consistently at risk since I picked up my car in late December 2023. The Horn icon which is impossible for older people to see, especially at night, is located in a place that is very hard to find on the steering wheel and unintuitive.  Just yesterday, a large truck was coming around the corner near my house in my lane in the opposite direction and I could not find the horn to honk. It was another near miss.  Interestingly, Tesla changed the design and put the horn in the middle of the steering wheel where it belongs starting in January 2024 just a few days after I picked up my car.   I need the Horn in an intuitive place in the middle of the steering wheel for my safety and the safety of the other people on the road  I believe Tesla should pay to change out the steering wheel","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11734662,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2026","dateComplaintFiled":"04/29/2026","vin":"5YJSA1E55PF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"My car had a software update last night.  This morning, there is now a forced \"feedback\" prompt that comes on the information screen whenever I disengage the autopilot.  This prompt grays out the rest of the screen and does not disappear until I manually select a feedback option.  This forced prompt is very distracting, requiring manual user input to get rid of, which makes driving distracting and dangerous.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11713173,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2024","dateComplaintFiled":"01/25/2026","vin":"5YJSA1E68PF","components":"POWER TRAIN,ELECTRICAL SYSTEM,WHEELS","summary":"The vehicle is over reporting it's speed by 5% this is a large discrepancy which effects safety by causing people drivers around you to change lanes because you are traveling under the speed limit. Tesla is unable to calibrate the speedometers are the service center. They have documented the failure. It also adds miles to the odometer prematurely. This problem started after Tesla upgraded the car with a Track Package which is a $24,000 upgrade","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11707195,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2025","dateComplaintFiled":"12/26/2025","vin":"5YJSA1E65PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Auto emergency braking is occurring when vehicle recognizes leaves as people.  This has happened on three occasions.   It is startling to say the least and a matter of time that I am rear ended due to this.   Service center acknowledged these events but said they can't do anything about it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11707197,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2025","dateComplaintFiled":"12/26/2025","vin":"5YJSA1E65PF","components":"UNKNOWN OR OTHER","summary":"The horn is a little button on the steering wheel.  Tesla has since switched to a center horn.  I assume this is due to safety concern that accessing the horn during a panicked situation is difficult.   I have almost been in a few accidents as it is impossible to find the horn while evading a potential accident.  Tesla will not modify my vehicle as a safety related issue and instead wants to charge almost 2,000.  This should be a recall.   Tesla switched back to a center horn, a clear admission that there is a design flaw.   How they can't modify a vehicle under a recall is ludicrous.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11706639,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2025","dateComplaintFiled":"12/22/2025","vin":"5YJSA1E50PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While operating my 2023 Tesla Model S Long range using Full Self Driving Supervised and software version 14.2.1.25, the speed control no longer is available and has been replaced by speed profiles. When operating the vehicle on Interstate 77 Southbound around Statesville, NC and on or about December 22, 2025, I set the speed profiles to standard in a 55 mph zone in which the Tesla recognized and displayed that it was operating in a 55 mph zone in Standard profile mode, the car varied in speed (with no traffic ahead) from about 57 mph to over 76 mph. This is highly unsafe and I had to repeatedly move back to Chill or Sloth mode at which time the vehicle strongly and unsafely braked causing cars behind me to close on me quickly and have to make strong and unplanned braking maneuvers to avoid hitting me. This was not the case when I bought the car and FSD when operating under 13.2.9. The removal of max speed control is extremely unpredictable and unsafe for me and those around me.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11694180,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2025","dateComplaintFiled":"10/17/2025","vin":"5YJSA1E55PF","components":"UNKNOWN OR OTHER","summary":"needed to honk the horn to alert another driver of impending collision but the small button, now located to the right of the center of the steering wheels, is too hard to locate in a quick emergency situation. you look away , miss the button and set off wipers instead.,... shd be put back as pushable center","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11687249,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2025","dateComplaintFiled":"09/15/2025","vin":"5YJSA1E52PF","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Without prior incident or warning all ADAS systems stopped working, including adaptive cruise control, AP, FSD, automatic emergency breaking, blind spot warning, forward collision warning, lane departure warning, lane keeping assistance, parking collision warning. There were no alerts displayed on either driver\u2019s display (other than \u2018park assist unavailable\u2019). Also there was no visualization of surrounding traffic, roads etc that is normally visible. The cameras were clean. Rebooting the MCU did not resolve the issues.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11684245,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/01/2025","vin":"5YJSA1E54PF","components":"STEERING","summary":"The steering wheels on these Tesla Model S vehicles have a horn button instead of depressing the center of the wheel. This button is difficult to find when turning the wheel or when an incident is happening.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11681648,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2025","dateComplaintFiled":"08/19/2025","vin":"5YJSA1E55PF","components":"BACK OVER PREVENTION","summary":"The contact owns a 2023 Tesla Model S. The contact stated that while attempting to reverse the vehicle, the Collision Avoidance Assist system failed to operate as designed while reversing from the garage. A dealer was contacted. The vehicle was not diagnosed or repaired by a dealer or independent mechanic. The manufacturer was notified of the failure and stated that a representative would be sent to the residence to inspect the vehicle. The failure mileage was 16,000.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11670265,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2025","dateComplaintFiled":"06/30/2025","vin":"5YJSA1E55PF","components":"STEERING","summary":"The horn being a button is a safety hazard, and Tesla should replace it at no cost. On many occasions my steering wheel was upside down and I had to press the horn button and couldn\u2019t find it. I expressed my concerns to Tesla and they said I have to pay to get the steering wheel with the horn in the center.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11664349,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/27/2025","dateComplaintFiled":"06/02/2025","vin":"5YJSA1E57PF","components":"UNKNOWN OR OTHER","summary":"For 2023, Tesla has put the horn  on the steering wheel.  It's a tiny button on the right side.  When you are in a very precarious situation and you have to honk without thought, it is impossible to find it quickly.  I have been almost hit several times because I couldn't honk.  I am scared and it is dangerous.  In 2024, they moved it back to where it belongs because they knew it was an issue.  I have asked to have my steering wheel replaced to have the correct and safe horn and they said that they wouldn't unless it was a recall.  I think this should be recalled.  It is unsafe.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11663627,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2024","dateComplaintFiled":"05/29/2025","vin":"5YJSA1E57PF","components":"UNKNOWN OR OTHER","summary":"To Whom It May Concern,  I am writing to formally report a significant safety concern with the design of the steering wheel horn mechanism in my Tesla vehicle. The horn is not activated by pressing the center of the steering wheel, as is standard in most vehicles. Instead, it is operated via a small button located on the wheel itself, measuring approximately 1/2 inch by 1/4 inch.  This design poses a serious safety risk. In emergency situations that require an immediate and instinctive response\u2014such as warning another driver or preventing a collision\u2014locating and pressing this small button requires visual attention. This necessitates taking my eyes off the road during critical moments, thereby increasing the likelihood of accidents.  I have experienced multiple near-miss incidents and one collision directly related to the inability to quickly locate and activate the horn. When I contacted Tesla to request a replacement with the newer steering wheel design (which addresses this issue), I was quoted approximately $3,000 for the replacement. Upon calling to discuss the concern, I was told that I \"knew about the design when I purchased the vehicle\" and was advised to simply \"get used to it.\"  I believe this is an inherent design flaw that compromises driver safety. The horn is a fundamental vehicle safety feature and should be intuitive and instantly accessible without requiring the driver to divert attention from the road.  I respectfully request that this issue be investigated as a potential violation of basic vehicle safety standards. I also urge Tesla to provide a remedy to owners affected by this unsafe design without imposing prohibitive costs.  Thank you for your time and attention to this matter.  Sincerely, [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11661468,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2025","dateComplaintFiled":"05/16/2025","vin":"5YJSA1E66PF","components":"EXTERIOR LIGHTING","summary":"The left turn signal is intermittent, it works most of the time, but many times the button on the yoke will not turn on the turn signal.  Tesla wants $265 to fix it even though I still am under the factory warranty.  After a quick internet search this appears to be a known problem.  Because there is no turn yoke (which is a very poor design and that should be recalled) I have to rest my finger on the detent for the left and right switch.  If I do not I am turning on the incorrect signal.  This is either a button problem or software issue, I had to have my first yoke replaced on 4/22/24 as it was defective.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11659938,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2025","dateComplaintFiled":"05/09/2025","vin":"5YJSA1E57PF","components":"STEERING,UNKNOWN OR OTHER","summary":"On May 3, 2025, at approximately 2:00 PM EDT, while driving a 2023 Tesla Model S on a busy highway in a high-density retail area, a vehicle suddenly pulled out from a driveway into the vehicle\u2019s path, requiring an immediate honk to alert the driver. Due to muscle memory, the center airbag cover of the standard steering wheel was pressed, expecting the horn to sound, as is typical in most vehicles. However, the Model S uses a small capacitive horn button on the right side of the steering wheel, which could not be located quickly. The failure to honk in this critical moment necessitated a swerve to the left to avoid a collision, nearly causing an accident with another vehicle in the adjacent lane, which was fortunately a few feet behind.  The capacitive horn button\u2019s design is counterintuitive and hazardous, requiring precise pressing that often distracts from driving. This incident nearly resulted in a serious collision due to the delayed response caused by the horn\u2019s placement. Previous experiences include accidentally activating windshield wipers when attempting to honk, increasing distraction. A prior complaint was filed with NHTSA about this issue, noting Tesla\u2019s 2022 statement that vehicles built after November 2021 would receive a software update to enable a center horn. This vehicle, built in December 2022, lacks the necessary hardware, and Tesla has offered only a costly retrofit as a solution.  This design flaw poses a significant safety risk by violating intuitive driving habits. NHTSA is urged to investigate the Tesla Model S steering wheel\u2019s horn design and mandate a recall or free retrofit to install a mechanical center horn, aligning with standard vehicle safety expectations.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11656893,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2025","dateComplaintFiled":"04/25/2025","vin":"5YJSA1E51PF","components":"UNKNOWN OR OTHER","summary":"I was nearly sideswiped and instinctively pressed the center of the steering wheel to honk my horn. However, this vehicle only has a touch-sensitive horn button. In an emergency, where milliseconds count, it's extremely dangerous to have to fumble around for a touch button instead of using the control that every car has had for decades.   In this case, I was fortunate to be able to evade the inattentive driver, but this is a massive safety hazard that warrants a recall.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11655056,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2025","dateComplaintFiled":"04/16/2025","vin":"5YJSA1E69PF","components":"SUSPENSION","summary":"Inner tire wear, had alignment performed central but issue still persist","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11647313,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/06/2025","dateComplaintFiled":"03/10/2025","vin":"5YJSA1E63PF","components":"UNKNOWN OR OTHER","summary":"The Tesla Model S yoke with no horn in the center of the steering wheel is a safety hazard.  The button on the steering wheel for the horn is not in a standard location and is difficult or impossible to find in an emergency without looking at the steering wheel.  Twice I have tried to honk my horn at a motorist to avoid a collision, only to be met with silence.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11642828,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2025","dateComplaintFiled":"02/14/2025","vin":"5YJSA1E51PF","components":"UNKNOWN OR OTHER","summary":"The horn button is very small and difficult to find in an emergency. The absence of a mechanical button has nearly resulted in two collisions when I am not able to alert another driver.  Knowing this safety hazard, Tesla\u2019s newer cars have a large mechanical button in the center of the steering wheel. They will not retrofit this for less than $1,800.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11630866,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2024","dateComplaintFiled":"12/16/2024","vin":"5YJSA1E64PF","components":"FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"As I approached a red light with a car in front of me, I took my foot off the accelerator to use Tesla's regenerative braking, but instead the car rapidly accelerated and crashed into the car in front of me. It seemed like unintended acceleration.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631033,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/16/2024","vin":"5YJSA1E67PF","components":"UNKNOWN OR OTHER","summary":"Tesla has relocated the horn from the center hub where it has been on vehicles since the beginning of time, to a very small icon on the steering wheel cross-member. It's simply impossible to find this little icon in an emergency. I've already had almost three accidents because of this.  They need to put the horn on the center hub like it's been on vehicles for decades so people can quickly use it versus looking for it when they have to take their eyes off the road in order to use it. Additionally, when it's on the cross member and you're turning the wheel the little icon turns with it then it's even harder to find.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11631099,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2024","dateComplaintFiled":"12/16/2024","vin":"5YJSA1E50PF","components":"UNKNOWN OR OTHER","summary":"I have now had three near accidents (fortunately avoided) and have been unable to warn drivers of the other vehicles because the horn in my 2023 Tesla Model S is not located in the center of the wheel, but instead is small button on the right side of the steering wheel.  The horn is used so little and the horn has been in the center of all vehicles for decades that learning to change ones motor skills especially at a moments notice is difficult, if not impossible.  I'm not sure how Tesla was able to get approval from government safety agencies to move the horn on the steering wheel.  I decided to submit this complaint when the last incident happened as I was turning at a light and because my current horn is on the right side of the steering wheel, I couldn't find it as it turns with the wheel.  While the horn has not created an accident, it is necessary to avoid one and currently Tesla's horn is useless and should be recalled.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11629422,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/07/2024","vin":"5YJSA1E65PF","components":"STEERING","summary":"THIS VEHICLE HAS THE YOKE STEERING WHEEL.Issue is two fold. The right and left turn signal activation in on the face of the wheel and difficult to find since the arrows are not raised so you can feel them. You have to take your eyes off the road to find the left or right turn signal, then if they do not automatically turn off you have to repeat this again to press. Very unsafe and frustrating. Second issue: the Horn. Again, the switch is on the surface of the wheel and you can not feel it you have to search for it because of other switches nearby. The horn activation needs to be in center of wheel with an easy push sequence to activate. Searching for the horn switch is unsafe due to the speed needed to warn somebody and again, you have to take your eyes off the road to locate the small lit switch to blow the horn. If you are turning a Yoke Wheel and need to blow the horn, it is impossible. A Recall is needed to replace the entire Yoke Wheel with a Horn activation in the center, and a lever installed on the steering column for blinkers.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11628665,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2024","dateComplaintFiled":"12/03/2024","vin":"5YJSA1E51PF","components":"EXTERIOR LIGHTING","summary":"I was driving in dense fog about 9 am on December 2, 2024. It was about an hour after sunrise. I passed an approaching car without lights on and thought to myself how dangerous it was to be driving in dense fog without lights. I then realized that my automatic headlights were off! That means my fog lights were also off. They were on when I first left the house.  The fog was dense enough that cars without lights appeared out of the fog with 10-15 feet warning. Very dangerous when turning left onto roads or at stop signs.  The fog was dense enough that the driver assist cameras were complaining about being blocked or blinded, but the car had decided to turn off the headlights and fog lights without notification (except removing the lights on indicators on the dash).  I have tried to contact Tesla support on their web support and haven't been able to figure out a way to provide comments. I only find a \"help\" section that provides answers to a few questions and seems to go in circles for anything else.  I was able to move the headlights from Auto to On and solve the problem, but that required messing with the touchscreen while driving.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11624641,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2024","dateComplaintFiled":"11/12/2024","vin":"5YJSA1E63PF","components":"SUSPENSION,WHEELS","summary":"Driving on freeway when the rear tire tread peeled off the inside tire tread wheel/blow out almost causing an accident. The vehicle pulled hard while driving and almost lost control. The problem has been inspected and confirmed by the Tesla dealer.  The tire warning did alert after the tire blew out.   This is a very frequently reported incident with the Model S plaid. A defect in the factory camber causing the blowout. Extensive wear is seen on the very inside wall of the tire. You couldn\u2019t see or measure the tire wear from the outside of the vehicle. This is a scary and dangerous problem that needs to be fixed.  I bought this vehicle brand new  from Tesla Factory and the vehicle had less than 13,000 miles.  The alignment was also measured when getting repaired and had bad results.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11620961,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"10/21/2024","vin":"5YJSA1E69PF","components":"UNKNOWN OR OTHER","summary":"The horn location is a button to the right of the center airbag on the steering wheel. It is small, difficult to find when under stress and needed. Impossible to find when in a turn. In the past 10 months I have had multiple occasions needed to alert another vehicle of an unsafe situation, and have never been able to activate the horn when needed. This is simply not safe. My car is a 2023 Model S. I noticed that Tesla did change this s few months after I purchased my vehicle. They should fix the cars, like mine that have the poorly positioned horn activation button to the middle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11620970,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2024","dateComplaintFiled":"10/21/2024","vin":"5YJSA1E52PF","components":"STEERING,VEHICLE SPEED CONTROL,VISIBILITY/WIPER","summary":"Experienced severe phantom breaking on [XXX]  in route to Las Vegas at 70mph September 2024. In heavy rain, while windshield wipers set to auto...........wipers have stopped momentarily blinding the driver, a problem Tesla hasn't fixed on my neighbors 2019 Model 3. The stalkless design prevents safe use of turn signals, horn and gear shifts.  Wife who only drives an ICE car can not safely operate turn signals, horn and gear shifts in my 2023 Tesla Model S. Camera system constantly renders 'Blinded' error messages halting Autopilot features. Tesla's resolution is to clean camera's before initiating Autopilot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11617355,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2024","dateComplaintFiled":"09/30/2024","vin":"5YJSA1E54PF","components":"UNKNOWN OR OTHER","summary":"Tesla has not provided software updates for the 3 recalls listed for my VIN.   Each time I ask them about the issue, they indicate my vehicle has the latest software update, but it does not.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11615854,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2023","dateComplaintFiled":"09/22/2024","vin":"5YJSA1E55PF","components":"UNKNOWN OR OTHER","summary":"This vehicle has a small button on the steering wheel to actuate the horn, instead of part of the center airbag (as most modern vehicles.) In the ten months I\u2019ve owned this car, I have experienced numerous situations where I tried to use the horn in an urgently evolving situation, but could not as I could not instinctively find the horn button.  I have complained to Tesla that I view this issue as a safety concern. I know they recognize this, as all new cars manufactured since January 1st of this year now have the horn as part of the airbag. Their response to me has been to purchase the new horn and airbag, at a cost of over $2,200.  I firmly believe this should be a recall situation, as the present system does not allow easy, instinctive use of a primary safety device.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11615859,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2024","dateComplaintFiled":"09/22/2024","vin":"5YJSA1E53PF","components":"STEERING","summary":"The horn on this car is a button on the right side of the steering wheel. I nearly got into yet another accident when someone started backing up and nearly hit me. I panicked as they backed up and pressed the center airbag as a natural reaction, where a car horn had been for 100 years. Tesla has since changed this on new models, but they need to recall my model and repair this defect before someone gets killed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11615735,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2024","dateComplaintFiled":"09/21/2024","vin":"5YJSA1E55PF","components":"STEERING,VISIBILITY/WIPER","summary":"Tesla removed the blinker stalk and replaced it with capacitive buttons on the steering wheel.   This is very dangerous because the buttons move as you turn the wheel.  To make it worse, they used capacitive buttons that are not raised so sometimes the ONLY way to turn your blinker on is to look away from the road and at the steering wheel to find the button. The buttons would be more useful had they simply been a rocker button like a lot of vehicles have on their steering wheel for volume control of the radio.   But the real problem is that on multiple occasions, the turn signal button simply does not work.  They do work 99% of the time but there have been several occasions where I have pressed the capacitive button and the blinker does not go on.  I then have to look away from the road to confirm I am pressing the button but it still does not work.  On a couple of occasions, if I press the other blinker button and then press the original blinker button, it will work.  Other times if I press it enough times (i.e. over 5 times), it will then work.  After the 1st complaint, Tesla replaced the component but it continues to happen.  I believe it is a software bug and despite seeing other people report this problem to the NHTSA, Tesla told me no one else is reporting it.  They suggested when I pick up the car that they show me how to press the button.  What is more likely, that I don't know how to press a button or that there is a problem in their design?  I know there is probably no rule against not having a blinker stalk because why would anyone ever design a car that would have moving buttons on a steering wheel but I think it is time for a rule and to require Tesla to fix this.  If you can't require a blinker stalk, which would be the correct fix, then require the buttons to not be capacitive and to be raised.  And who would design left and right buttons to be one on top of the other instead of being side by side.  Terrible design and very unsafe.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11615738,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2024","dateComplaintFiled":"09/21/2024","vin":"5YJSA1E55PF","components":"VISIBILITY/WIPER","summary":"There is a design flaw in the functionality of the windshield wipers.  Instead of the functionality being on a stalk like every other car, Tesla decided to make it a 2 step process.   To operate the windshield wipers, you first have to press a capacitive button on the steering wheel and then you have to scroll a wheel on the steering wheel.   The first problem is that the button to turn on the windshield wipers is a capacitive button that is not raised on the steering wheel - so the button moves as you turn the steering wheel and thus it is not in the same place all the time.  This makes it very difficult and practically impossible to find the button without taking your eyes off the road to find the button on the steering wheel.  The second problem is that once you find that button, you then have to find the scroll wheel on the other side of the steering wheel to then adjust the speed.  So picture you are driving into a downpour.  You instantly can't see because of the rain.  Because you are turning slightly on the highway, you have to take your eyes off the road to find the button on the steering wheel.  That will activate the wipers but only in intermittent mode.  You then have to use the scroll wheel on the other side of the steering wheel to adjust the speed so it is continuous.  And while the car does have an \"auto\" mode, I've owned 3 different Teslas over 9 years and it has never worked properly - often turning on the wipers on a day that is 100% sunny.  The auto mode also doesn't work well when it is raining because it often doesn't sense the correct speed (so staying in auto mode is not a great solution). The correct solution would be to return the wiper functionality to a stalk on the steering column and most definitely not require 2 separate buttons/functions to use it.  It is very dangerous having to take your eyes off the road when you enter a downpour or when you are in a drizzle situation and then it starts pouring because you need to do 2 things.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11610142,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2024","dateComplaintFiled":"08/22/2024","vin":"5YJSA1E56PF","components":"ELECTRICAL SYSTEM","summary":"See attached document for complaint","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11609692,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2024","dateComplaintFiled":"08/20/2024","vin":"5YJSA1E6XPF","components":"UNKNOWN OR OTHER","summary":"The horn is not in the correct place. The center of the steering wheel hub. In any accident scenario, your instincts fail and you wind up hitting the airbag with no result. This is. Design defect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11605362,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2024","dateComplaintFiled":"07/30/2024","vin":"5YJSA1E56PF","components":"SEATS","summary":"Driver seat will no adjust leaving is in a position too far from the brake and steering wheel and too low to see over dashboard adequately","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11604825,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2024","dateComplaintFiled":"07/26/2024","vin":"5YJSA1E60PF","components":"STEERING,UNKNOWN OR OTHER","summary":"There is a design flaw with the horn on the steering yoke.  It is not easily located especially in times of stress or eminent collision.  I have been driving for 50 years and all horns in my past vehicles have horns in the center of the steering wheel.    Last April, I was backing up in a parking lot and through the rear camera, I saw a car behind me backing up.  I stopped my car and could not get to the horn quick enough to alert the other diver and he continued to back up and he backed into my car causing $3,500 in damage.    Yesterday, I was driving, and someone made a very unsafe turn that needed a horn to alert them, and I could not find the little button on the yoke to activate the horn.  Yesterday's event, a near miss caused me to file this notice, although I should have done it sooner.    Not as much of an issue, but the turn indicators are buttons too, and it is confusing to use them as opposed to a strike.  I find myself not using the indicators as much in situations requiring a quicker need, typically like on the freeway.    NHTSA should consider making all horns to be in the center of the steering wheel and all turn indicators to be strikes.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11604435,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2024","dateComplaintFiled":"07/25/2024","vin":"5YJSA1E64PF","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"I have owned a 2023 Model S Plaid for 6 months.  I like the vehicle overall but it has 2 features that are actually dangerous. 1)  Horn -   There is a small hepatic area on the right of the steering wheel that engages the horn.  It is impossible to find and press in an emergency situation.  One has to take their eyes off the road to find the area before attempting to press it. Even then it is small and can still be missed.   Their have been multiple times my car was almost hit because I could not use the horn to warn people in time.  Tesla has now moved the horn to the middle of the steering wheel but will not retroactively fix this for existing customers.   This will 100% cause unnecessary accidents. 2) Turn signals   These are also small hepatic spots on the steering wheel next to each other.  You have to look down to find them and pressing the wrong side signal is a common occurrence.  This is also dangerous and requires user to take their eyes off the road to find.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11603511,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2024","dateComplaintFiled":"07/20/2024","vin":"5YJSA1E58PF","components":"UNKNOWN OR OTHER","summary":"Tesla changed their steering wheel on later models because they know that not having the horn in the center of the steering wheel is very dangerous. Several times I tried to honk my horn in dangerous situations and I missed the horn icon and turned on the windshield wipers instead whose icon is next to it.There should be a recall of the older style steering wheels!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11603466,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2024","dateComplaintFiled":"07/19/2024","vin":"5YJSA1E54PF","components":"UNKNOWN OR OTHER","summary":"i am reporting a dangerous design of the horn button on  my and many other Teslas. The horn activation has been moved from the standard \"center of the steering wheel\" to a small button on the right brace of the steering wheel (the brace goes from the center of the wheel to the outer periphery). It is a most unnatural spot for a horn that is mostly used in emergency situations (e.g., a car doesn't see you) where speed to activation is critical. (I have yet to hit the little button the first time when I really needed the horn.)  Even worse, if you are in the process of turning when you need the horn, its location could be anywhere! It depends on how much the steering wheel is turned! I mostly love my Tesla, but this seemingly minor issue is pretty, pretty bad. I bet it is already causing accidents - I was lucky the other car saw me just in time. And the horn button was NOT an option - Tesla trashed the center horn to save $$.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11601284,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2024","dateComplaintFiled":"07/11/2024","vin":"5YJSA1E57PF","components":"UNKNOWN OR OTHER","summary":"The horn on my car is triggered by a small flat electric \"button\" on the right side of the steering wheel.   There is no horn when you hit the middle of the steering wheel.   It is very difficult (and unsafe) to quickly react to a situation when you have to look down to find the horn.   When backing out of a parking spot, the horn moves to my left side due to the wheel being turned.   Several times, I have almost been hit in a parking lot because I can not quickly find the horn, and my muscle memory is to quickly hit the middle of the steering wheel.  I have never had a car where the horn was not located in the middle of the wheel, and I have owned and driven many cars.     This week, I was on a highway, and the car next to me began to move into my lane.  My muscle memory hit the middle of the wheel, which of course did not work, and so I had to slam my breaks hard to keep from being hit.  If I could have hit the horn in a fast and easy manner, the other car would have moved back into its lane.   If there had been someone behind me, I likely would have been rear-ended from breaking so abruptly.  I have had the car for more than a year, so I reject the idea that I will \"just get used to it\".   Please look into this and request that Tesla recall and replace the steering wheel for all of their vehicles that have this horn arrangement.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11600201,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2024","dateComplaintFiled":"07/08/2024","vin":"5YJSA1E5XPF","components":"STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Was driving on a highway when suddenly a whole bunch of error messages came on and my car became hard to steer. Wobbled off my lane which was extremely dangerous going 70mph. I reported this to Tesla and set up a service appointment. The day before my appointment they rescheduled it, pushing it out 30 days saying they don\u2019t have the part in store. They haven\u2019t looked at my car. They said they\u2019re waiting for a new steering rack but don\u2019t know when it\u2019s coming in. Mentioned towing the vehicle and it being unsafe to operate - they must know there\u2019s something wrong and clearly there\u2019s a backlog of issues. They should have told me this earlier. My car is practically new. There\u2019s absolutely no reason the steering rack would have broken.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11599105,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2024","dateComplaintFiled":"07/05/2024","vin":"5YJSA1E5XPF","components":"ELECTRICAL SYSTEM","summary":"Horn is not in the center of the steering wheel. When turning it is impossible to reach the horn. Not able to find the horn to avoid an accident.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11597062,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2024","dateComplaintFiled":"06/26/2024","vin":"5YJSA1E51PF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"While driving west on [XXX] thru Utah at 78 mph (speed limit posted 80) the car suddenly and almost violently applied full brakes and reduced speed to 50 mph before I could override by applying added pressure to the accelerator. There were no cars in front of me for over a mile, and the following cars were well back as well. This occurred late morning on perfectly dry pavement. There were few if any clouds, the temperature was in the mid to high 90's. The highway was divided with a significant center divider. If there had been a person following me within 5 car lengths there would certainly have been a rear end collision. The location was roughly 20 miles east of Green River, Utah.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11595940,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2024","dateComplaintFiled":"06/22/2024","vin":"5YJSA1E58PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Driving on straight section of highway at dusk. No autopilot or other features on. Road slightly damp from earlier rain. Driving approximately 60mph. Without me moving my hands or feet then car suddenly slammed on the brakes  and speed decreased to approximately 20mph.  I pulled over and reset the car computer by pressing the two buttons on the wheel and no further problems but had someone been behind me there would have been a terrible crash and my daughter was in the backseat. Looking online it seems Tesla \"phantom braking\" is not uncommon.  I am frightened to drive my car ever again but have a 7 hour drive home tomorrow.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11595765,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2024","dateComplaintFiled":"06/21/2024","vin":"5YJSA1E50PF","components":"UNKNOWN OR OTHER","summary":"When driving I was cut off and reached for the horn.  Due to the small button for the horn and the replacement, I couldn't use the horn in the emergency and almost had a very bad accident  Tesla refuses to fix the problem","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11595486,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2024","dateComplaintFiled":"06/20/2024","vin":"5YJSA1E54PF","components":"UNKNOWN OR OTHER","summary":"The steering wheel Tesla is using is causing a lot of safety concerns.  The horn is now a button and not located in the center of the steering wheel.  It's not very easy to find, especially in a stressful situation.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11593314,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2024","dateComplaintFiled":"06/09/2024","vin":"5YJSA1E54PF","components":"VISIBILITY/WIPER,LANE DEPARTURE","summary":"I received a letter from Tesla in Jan 2024 detailing recall 24V-035 for my Model S 2023 vehicle. This recall indicates the vehicle is not in compliance with FMVSS No. 111, S5.5.3. and promised an over-the-air software update to remedy the issue. However, it is now June 2024 and my vehicle continues to show no updates are available to fix this safety issue.  My vehicle continues to run software version 2023.44.30.6 while the fix is only available in version 2023.44.30.7 and later.   I am concerned the Tesla is either incapable of fixing the problem via software updates and is dragging its feet, or lacks the expertise to fix the problem via said software update.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11593197,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2024","dateComplaintFiled":"06/08/2024","vin":"5YJSA1E53PF","components":"UNKNOWN OR OTHER","summary":"The horn on this car is a small button next to the windshield wiper button. I had a truck cut me off and tried to honk the horn and I pushed the windshield wiper button by mistake. The horn requires you to use your thumb and is very difficult to use in an emergency situation.   My car is a 2023 with the steering wheel horn set up and now the 2024 Tesla model S has fixed this problem with a regular horn.  I would like my steering wheel replaced with the 2024 steering wheel that has fixed this problem.    Thank you.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11593247,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"06/08/2024","vin":"5YJSA1E60PF","components":"ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES","summary":"Frunk latch does not open with the first tap due to misdesigned frunk liner trim piece. The only way to open the frunk is after first tap to simultaneously tapping open and pulling the hood upward. It is only feasible using the phone app as the vehicle comes with key-card.    This creates a safety concern due to fire crew would have an issue reaching a first responder loop to disconnect a battery located under the hood in case of an accident.   The issue was reproduced to Tesla service team but they claimed that it is yet impossible to repair.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11592339,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2024","dateComplaintFiled":"06/04/2024","vin":"5YJSA1E53PF","components":"UNKNOWN OR OTHER","summary":"This model has a small horn button on the right hand side of the steering wheel, rather than the traditional location of a large horn in the middle of the steering wheel.   This is a VERY dangerous location for a feature that needs to be easily and quickly located to prevent dangerous accidents. The main use of a horn is to warn another driver that they may hit you. With a small button in the right side of the steering wheel, it's not possible to have to look down onto the steering wheel and find the button when encountering these dangerous situations. Tesla has since changed the steering wheel, moving the horn to the center of the steering wheel, however, there are a number of Tesla cars, like mine, which still have this issue. I believe these cars should be recalled and Tesla should replace the steering wheel free of charge so it is safe.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11592398,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2024","dateComplaintFiled":"06/04/2024","vin":"5YJSA1E60PF","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"I had a software update on my Tesla Model S for minor fixes (s/w version # 2024.14.9) and when I came to start the car the following systems are now working; 1/ All camera's are not working including review view camera. 2/ All ADAS systems are not working 3/ Windscreen wipers are not working 4/ Navigation is not working  The biggest concern is the camera system and all the safety system associated with this are now not active on the car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11587618,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2024","dateComplaintFiled":"05/08/2024","vin":"5YJSA1E56PF","components":"STEERING,UNKNOWN OR OTHER","summary":"The horn button is located on the side of the steering wheel spoke, extremely difficult to find, especially in an emergency.  I have had several incidents in which I was unable to locate the small button when needed to avoid a collision.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11587733,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/25/2024","dateComplaintFiled":"05/08/2024","vin":"5YJSA1E52PF","components":"UNKNOWN OR OTHER","summary":"The Tesla has a very tiny horn button that is not in the center of the steering wheel. The button is off to the right with other buttons for the wipers and auto cruise.  It is extremely hard to find in normal situations, but impossible to find in emergency situations because the button moves with the steering wheel.    Someone tried to change lanes into me.  I could not both honk and avoid him.  Very scary and dangerous.   I thought you should know.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586722,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"05/03/2024","vin":"5YJSA1E56PF","components":"UNKNOWN OR OTHER","summary":"The horn activation placement is not in the center of the steering wheel under the pad. It is on a thumb activated button to the right side of the wheel. It is a design flaw which was changed due to the negative fallout with the 2024 car model. Tesla wants over $2000 to correct this safety hazard. I have had several times when a panic use of the horn was missed due to it not being placed where it has been since the invention of the automobile. Thanks for your time in this matter. [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11585101,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2024","dateComplaintFiled":"04/24/2024","vin":"5YJSA1E51PF","components":"UNKNOWN OR OTHER","summary":"The horn button is too small and in a non-standard location that makes it difficult to reliably locate and push it when it is needed.  Several times I have tried to locate the horn to avoid an accident or alert other drivers I am nearby, but I cannot locate or hit the small button in time.  I have had to swerve out of my lane several times because of this.  Fortunately, no cars have been behind me in the new lanes, but how much longer can I rely on that?","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11584127,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/06/2024","dateComplaintFiled":"04/19/2024","vin":"5YJSA1E56PF","components":"UNKNOWN OR OTHER","summary":"There is a police report but I'm not in possession of it.  Therefore I selected no below to get it passed this page.  I recently sold my 2016 Tesla model S and purchased a 2023 Model S.  Tesla has moved the horn on the Model S from the center where it can quickly be used in an emergency to a small icon to the right hand side of the steering wheel.  This horn is impossible to use in an emergency.  It is a gray icon with no physical or other attributes.  The driver must take their eyes off the emergency, locate the small icon among 4 other icons on the black surface, then get your finger perfectly on it to press, otherwise you activate your wipers worsening a bad situation.  I have been in several near accidents because of this.  It includes an elderly couple who were t-boned directly in front of me.  I was unable to use the horn which would prevented the accident.  The elderly couple were injured with blood strewn in the car where her arm was gashed open.  Even simple situations such as a car backing out of the space in a parking lot can't be quickly prevented.  Tesla how has a steering \"wheel\" with the horn back in the middle where it can be safely used, but they refuse to refit the cars with the unsafe horn.  I have pushed this issue with Tesla and they agree many people have complained about the the unsafe horn.  Tesla states they will charge $2800 to fix the problem.  This must be recalled to prevent many more accidents.  It should have never been implemented.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11583445,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2024","dateComplaintFiled":"04/17/2024","vin":"5YJSA1E50PF","components":"UNKNOWN OR OTHER","summary":"This vehicle has a flawed design for the horn.  It has been relocated away from the center of the steering wheel to a small section (1\") of a plastic panel on the \"spoke\" of the steering wheel.  It is extremely difficult to locate this spot, particularly in an emergency (what horns are for in the first place...).  A vehicle backed into me while I was stopped at a traffic signal and I was unable to alert that vehicle of my presence.  They struck my vehicle and caused damage.  Thankfully no one was hurt (this time) and the damage was minimal.  This design is flawed and is destined to lead to unnecessary traffic accidents and injured or killed occupants.  It is unbelievable that such a design has been allowed for a vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11583121,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/15/2024","vin":"5YJSA1E54PF","components":"UNKNOWN OR OTHER","summary":"This car does not have a traditional horn that is the center of the steering wheel.  Instead, it is a button on the steering wheel with no tactile bump or other indication that your thumb is on the button.  I have had a few instances where I need to honk the horn at a driver pulling out in front of me and was unable to activate the horn in time because I had to take my eyes off the road to find the horn button so I could press it.  This is a significant safety issue because the horn is much less useful and it requires the driver to take his/her eyes off the road at a critical time.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11582617,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2024","dateComplaintFiled":"04/12/2024","vin":"5YJSA1E55PF","components":"EXTERIOR LIGHTING","summary":"Left Turn Signal Button  About 1 in 20 times, the left turn signal button on the steering wheel does not register a press. Pressing multiple times in multiple places on the left arrow icon makes no difference. If I click the right button and then the left it's fine. Or, if I try later, the left button will work again for a while  This has happened many times over the past several weeks","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11580793,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2024","dateComplaintFiled":"04/02/2024","vin":"5YJSA1E69PF","components":"SUSPENSION","summary":"Took my Tesla S Plaid in for a tire rotation and found out that my Tesla model S Plaid cannot be rotated because the tires are worn deeply on the rear left side, the vehicle only has 12,928 miles on it. The Costco representative say it\u2019s unsafe to drive and the tires need to be replaced. The inner side wall was shredded so contacted Tesla and they stated you need an alignment and new tires. I informed them that it\u2019s a new car and I have not done anything wrong with them, such as going off a curb or hit something to cause such a defect, the alignment specs are defective from the manufacturer, with a little more research from online sources, everyone with a Tesla model X and S are having the same issues at 10,000 miles. They state that the rear camber is not within spec and requires a camber kit to fix the issue. I strongly agree that it\u2019s defective from the manufacturer if many others are having the same issue. If I did not get an alignment at 12k miles the tires could have blown on the freeway, thank god I got it checked. I have attached a photo of the left rear tire and a photo of the right rear tire to compare, this is at 12, 928 miles on the vehicle.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11578911,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2024","dateComplaintFiled":"03/22/2024","vin":"5YJSA1E52PF","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"Driving in a snow storm, and it requires complete visual attention to remain in lane and maintain a safe distance behind car in front. But you also need to manage wipers and defrost controls. Since this car has no console buttons and no stalk controls, adjusting anything requires looking away from the road for a significant length of time. Changing wiper setting requires using the right hand to press the correct steering wheel button (which requires looking at it) and then adjusting the settings with a scroll wheel using the left hand while watching the dashboard screen. Changing defrost setting requires invoking a menu button on the main screen, then visually locating the correct control on the screen. Again, significant time is spent looking away from the road, which in these conditions is hazardous.   A second issue is with turn signals. Since there is no stalk control, turn signals are controlled using buttons on the steering wheel. When navigating a round-a-bout, the driver is required to use the turn signal to indicate the desire to exit. But the steering wheel is upside down, so the correct turn signal button cannot be located.   I believe that this car is hazardous due to its lack of stalk controls and reliance on screen menus for normal operations. I am not allowed to do things on my phone screen when driving, yet this car requires me to do essentially that.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577803,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"03/16/2024","vin":"5YJSA1E66PF","components":"STEERING,ELECTRICAL SYSTEM","summary":"Tesla's decision to place the horn activation within a button on the steering wheel has impeded my ability to safely activate the horn in pretty much every emergency situation. It requires a glance down to find the button every time. This pulls focus off of the road and situation at-hand, posing major risk to all parties involved and increasing the chance of catastrophe.  Further, the turn signals being put onto the steering wheel pose a similar risk, again drawing focus off the road to locate and activate the desired indicator direction. Worse yet, there is risk of indicating the wrong direction if attention must be focused on the road in busy intersections.  Both of these items make this vehicle dangerous to drive, in comparison to a conventional vehicle, and has placed me and my family into harm's way multiple times. I strongly feel that Tesla should rectify this and retrofit these vehicles with the safety gear in the proper location.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11576318,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2024","dateComplaintFiled":"03/08/2024","vin":"5YJSA1E68PF","components":"AIR BAGS,SEATS","summary":"Front safety system fault with complaints on Nov 21, 2023, Nov 27, 2033 and then on March 6, 2023 then Tesla service finally repaired and advised as follows: \u201cTechnician Notes Verified customer concern alert was not present on drop off but when moving drivers seat through range of motion found faults appeared. Inspected pin fit of harness found no pin issues. Replaced the drivers seat harness and re tested during seat movement verified faults not currently present.\u201d","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11574385,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2024","dateComplaintFiled":"02/28/2024","vin":"5YJSA1E51PF","components":"UNKNOWN OR OTHER","summary":"A car was coming towards me and I couldn\u2019t honk because I couldn\u2019t find the tiny horn button without taking my eyes off the road.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11573522,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2024","dateComplaintFiled":"02/23/2024","vin":"5YJSA1E61PF","components":"TIRES","summary":"The tire has an excessive and extremely disproportionate amount of wear on the inner part of the tire and sidewall. It is still on the car at this time. The location of the failure is hard to visually notice. My tire losing pressure was the cue something was wrong. It was on the verge of catastrophic failure and only luck prevented this from turning into an accident. This same failure has been reproduced on a large number of Tesla Plaid vehicles equipped with 21\u201d rims and these Michelin tires. It has not been inspected by the manufacturer, police, insurance representatives or others. I will be taking it tomorrow for warranty review from Michelin. There were no symptoms of an impending failure at all. The only warning light that ever showed was a communication error with the sensor that read tire pressure. However, I always checked the pressure manually since that particular sensor was intermittent with its reporting. These tires are rated for 30k and I\u2019m barely over 12k.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."},{"type":"Tire","productYear":"9999","productMake":"MICHELIN","productModel":"PILOT SPORT 4S","size":"295/30/21","manufacturer":"Michelin North America, Inc."}]},{"odiNumber":11571150,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2024","dateComplaintFiled":"02/10/2024","vin":"5YJSA1E64PF","components":"UNKNOWN OR OTHER","summary":"The horn is a button now instead of a stalk and the turn signals are buttons now.  This is dangerous as I almost got hit the other day and reaction was to hit middle of wheel for horn to alert other driver but nothing happened as it is a button and not in middle.  Also harder to use turn signals now.  Very confusing and dangerous.  Tesla should be required to put horn in middle as in ALL other cars and turn signal stalks back","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11571165,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2023","dateComplaintFiled":"02/10/2024","vin":"5YJSA1E6XPF","components":"UNKNOWN OR OTHER","summary":"The Tesla Model S Plaid with the yoke does not have a functional horn feature in the center of the yoke. Instead, the horn button is a small one to the side. This is dangerous and not intuitive. Similarly, the capacitive turn signal buttons on the left make little sense. It\u2019s particularly challenging to indicate the correct signal when I\u2019m in a roundabout to note when I\u2019m going to exit. There should instead be a stalk like every other vehicle I\u2019ve ever driven in my life (I\u2019ve driven MANY cars!) for the turn signal feature and similarly the center of the yoke/steering wheel should activate the horn. Tesla missed the mark on both of these areas. I entered 3/31/2023 as the date below, which is when I took delivery of the car in St. Louis, MO; however, the issue persists.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11570273,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2024","dateComplaintFiled":"02/06/2024","vin":"5YJSA1E5XPF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"This complaint is about difficulties with the horn sensor on the steering yoke under emergency situations. After 14 months of driving the car, I have these safety issues:  1) The horn sensor is difficult to find in emergency situations. It is a single, small area located farthest away from the right-hand rest position and touching it requires a long stretch with the thumb. When turning, it is easy to lose the orientation of the yoke and nearly impossible to find the horn sensor. (See #5 in the attached image).  2) The horn sensor is near the cruise-control button (\"right scroll button\"). The cruise-control button is raised and I have accidentally engaged the cruise-control on multiple occasions when trying to reach for the horn sensor. I would lift off the accelerator, expecting to slow down, but imagine my panic when the car speeds-up due to the accidentally engaged cruise-control. (See #8 in the attached image).  3) The horn sensor does not work when wearing regular gloves. None of the steering yoke sensors with gloves. You have to wear special touch-senstive gloves.  4) The steering yoke airbag is NOT a horn button. All of my previous cars since 2000 had airbag horns. This is a hard habit to break.  I urge the NHTSA to recall the steering yoke and make the airbag a physical horn button. This would alleviate the four safety issues above. Thank you.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11569741,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2024","dateComplaintFiled":"02/04/2024","vin":"5YJSA1E57PF","components":"EXTERIOR LIGHTING,UNKNOWN OR OTHER","summary":"The design of the car which uses turn signal buttons on the steering wheel instead of the traditional stalks creates a critical safety hazard. When attempting to use a turn signal while the steering wheel is turned (which happens when pulling out for circular driveways, making two very quick turns, or in emergency maneuvers), it is nearly impossible to find these buttons and be able to press the correct button.  In fact, when the steering wheel is turned 180 degrees, the left and right buttons point in the wrong directions, and even if you can locate the buttons, it becomes very counterintuitive to press the correct position.  There are so many times when I have had to take my eyes off the road just to see where the turn signal buttons are. Additionally there are multiple occasions when I have kept pressing the turn signal button but it does not turn on. It might be due to its capacitative nature.  Turn signals need to be intuitive and easy to use. They should not require the driver to think where they are and guess the correct direction. This is such a fundamental safety feature. I am not sure how this design was approved in the first place. The NHTSA should require the manufacturer to replace the steering wheel with the traditional stalks instead of turn signal buttons on the steering wheel. Otherwise it creates a highly unsafe condition every time the vehicle is driven.  The other safety hazard is the use of a tiny horn button on the steering wheel instead of the center of the steering wheel being the horn, as is the case with almost every car. So when is a horn used? Mostly in an emergency to warn other drivers. How does it make sense to take eyes off the road and look for that horn button on the steering wheel when even fractions of seconds are important to avoid a crash.  I urge NHTSA to require Tesla to install stalks for turn signals and a center horn button, as these poorly thought of design elements jeopardize people's safety every time you drive the car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11569407,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2024","dateComplaintFiled":"02/01/2024","vin":"5YJSA1E67PF","components":"STEERING","summary":"Tesla moved horn button away from center of steering wheel to a small button the frame of the steering wheel. If the wheel is turned such as making a u turn and another car tried making a right almost hitting me. I had no time to find the horn button and this is very dangerous.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565413,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2023","dateComplaintFiled":"01/14/2024","vin":"5YJSA1E5XPF","components":"UNKNOWN OR OTHER","summary":"The issue that appears to be a safety concern is the positioning of the horn button. With the release of the yoke style steering wheel, the horn activation  was moved from the center of the steering wheel, where it is easily found in an emergency, to the right side spoke of the yoke steering wheel in the form of a tiny button, that is awkward to press in an emergency if the yoke is rotated during a turn.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565424,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/14/2024","vin":"5YJSA1E50PF","components":"UNKNOWN OR OTHER","summary":"I have a yoke to steer the car. The horn is only able to be activated by a small button and not a normal large push to the center of the wheel. It is a major safety hazard. You go to press the horn in an emergency and nothing happens. Then find yourself trying to find this small button and are probably already in an accident at that point. Please force them to fix this!","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565490,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"01/14/2024","vin":"5YJSA1E60PF","components":"POWER TRAIN","summary":"I have the plaid version\u2026 and this care wears out the rear ties within 12-14 thousand miles.. which is super fast and you can\u2019t tell because it\u2019s the inside of the tire. The metal shoes and is potentially dangerous and life threatening","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565247,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/13/2024","vin":"5YJSA1E65PF","components":"UNKNOWN OR OTHER","summary":"The issue everyone with a Model S or X has is that when they refreshed the car in 2021, the removed the stalks by the steering wheel and that's mostly ok, however the horn was turned into a tiny capacitive touch button which in an actual emergency situation, you can't find it and even if you think you do, you didn't hit it right and it doesn't trigger the horn.  A few times now I've had people in parking lots or at dangerous intersections almost hit me and every single time I've failed to trigger the horn. Luckily I haven't been in a collision because of hit so far, but this is extremely dangerous.  Tesla has definitely admitted fault by undoing this change in the 2024 S and X vehicles being produced, and I would like to propose that they be required to make this change to all current vehicles that are affected by this terrible design defect which is endangering the drivers.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565296,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/13/2024","vin":"5YJSA1E53PF","components":"UNKNOWN OR OTHER","summary":"The 2023 Tesla Model S does not have a standard horn on the steering wheel. Rather than pressing on the air bag to trigger the horn like in most cars, Tesla has a small (about the size of a pea) capacitive button on the steering wheel. The button is placed in such a way that finding and pressing the horn in an emergency situation is nearly impossible. A driver has to look down away from the road and find the button to press it. This has nearly resulted in 2 accidents for me personally as I was unable to alert another driver of a dangerous maneuver like a lane change in a blind spot. Horns should be very easy to engage without needing to look away from the road.   Tesla has recently begun releasing cars with normal airbag horns. It is my opinion that Tesla should retrofit existing cars without airbag horns with these new steering wheels.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565313,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/13/2024","vin":"5YJSA1E68PF","components":"UNKNOWN OR OTHER","summary":"Horn button is off to the right making it difficult and have to look to honk the horn. When pressing the center, like all cars, it does nothing. Safety issue","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565320,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"01/13/2024","vin":"5YJSA1E60PF","components":"UNKNOWN OR OTHER","summary":"The steering wheel horn button is in a difficult place. It\u2019s not in the center like normal vehicles. It\u2019s off to the side and difficult to find in an emergency. I don\u2019t even use the horn any more because it\u2019s difficult to find when I need it.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565330,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2024","dateComplaintFiled":"01/13/2024","vin":"5YJSA1E61PF","components":"UNKNOWN OR OTHER","summary":"The horn being a touch button on the wheel is unsafe in emergency situations. I need to be able to hit the horn at a moments notice, and this button makes it difficult to do so safely.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565342,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/13/2024","vin":"5YJSA1E62PF","components":"STEERING","summary":"The horn is a touch button on the steering wheel which makes it hard to find and press in emergency.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565357,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2024","dateComplaintFiled":"01/13/2024","vin":"5YJSA1E5XPF","components":"STEERING","summary":"No proper horn button, this is a major safety issue. Horn should be in the center or steering wheel. Almost got into crash.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565372,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2024","dateComplaintFiled":"01/13/2024","vin":"5YJSA1E56PF","components":"UNKNOWN OR OTHER","summary":"My car doesn\u2019t have a traditional horn, rather a small touch button obscured on the upper right of the \u201cyoke\u201d steering wheel. I\u2019ve had multiple instances when I needed to use the horn only to not be able to find it in time. I believe this is a safety issue that Tesla should address.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565103,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2024","dateComplaintFiled":"01/12/2024","vin":"5YJSA1E58PF","components":"UNKNOWN OR OTHER,ELECTRICAL SYSTEM","summary":"To activate the horn you must press a small label which is not in the middle of the steering wheel. This requires taking eyes off the road and looking for the small area.  There is a horn-like appearing big area in center of the wheel that has movement when you press it, but doesn\u2019t beep the horn  ---- See attached document for complaint","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565242,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2024","dateComplaintFiled":"01/12/2024","vin":"5YJSA1E55PF","components":"UNKNOWN OR OTHER","summary":"Another vehicle ran a stop sign in a parking lot as I was in the intersection. I couldn't find the horn button.  The steering wheel has a tiny touch sensitive horn \"icon\" that's virtually impossible to find in an urgent situation, ESPECIALLY if the steering wheel is turned one way or the other. There is no raised area to help a thumb find the area to press even if one has both hands on the steering wheel. I couldn't look down to find it because I was trying avoid the other car, and my steering wheel was twisted to avoid getting hit.  The car lacks the ability to press in the center of the steering wheel to sound the horn like cars have had for eons.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11562700,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"12/30/2023","vin":"5YJSA1E59PF","components":"STEERING,UNKNOWN OR OTHER","summary":"The turn signals are confusing and will lead accidents or not using them entirely. The signals were moved from a stalk in earlier models to two stacked buttons on the left side of steering wheel. This leads to accidentally signaling in the wrong direction and looking down at the wheel before each turn which is also unsafe. The buttons are not raised so it\u2019s also too easy to intend to signal but accidentally miss the button while turning. Tesla should replace the old turn stalk or move the right turn signal to the right side of the wheel and raise the buttons so you can feel them.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561747,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2023","dateComplaintFiled":"12/25/2023","vin":"5YJSA1E57PF","components":"STEERING","summary":"The activation of the horn using a small capacitive button on the right side of the steering wheel is a serious safety problem.  I have had numerous near miss incidents that were closer than they should have been because I was unable to quickly locate and activate the tiny horn button.  I've tried using the \"whole palm\" method described by the manufacturer, but my palm is so large, that it doesn't easily fit in the space between the air-bag cover and the wheel, and I just end up activating the windshield wipers (which makes things even worse!!) The CEO comment in 2021 that every vehicle manufactured after November 2021 had the necessary hardware to activate the horn by pressing on the air-bag cover (like most normal cars) and that only a firmware update was needed to make it available.  However, it's now more than two years later, and the problem still has not been corrected.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561109,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2023","dateComplaintFiled":"12/20/2023","vin":"5YJSA1E63PF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"nhtsa recall 23V-838; TC2023-657  has made my car less safe to drive. The constant nagging and nannying requires me to take attention off the road.  Please stop.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11559916,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2023","dateComplaintFiled":"12/13/2023","vin":"5YJSA1E5XPF","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER,BACK OVER PREVENTION","summary":"There are several safety related issues with the 2023 Tesla Model S  1) The horn is a tiny raised marking on the steering wheel (right side), and not like in \"normal\" car where pushing/hitting the center of the steering wheel will activate the horn.  This is unsafe, since in emergency the driver automatically hits the center, and does not have time to look for the time horn \"button\"  2) The turn signals are also \"buttons\" on the steering wheel.  It's OK when the car drives straight, but if you turn the wheel to either side, the driver must LOOK at the wheel, find the turn signal and then press it.  3) The parking warning system works intermittently.  I already have three big scratches on my car which I bought in June 2023, when the system was silence when I was getting out of a parking space, and I hit the car next to me.  4) The Auto wipers don't always work.  I was driving at 60MPH in heavy rain.  The wipers were working fine when all of a sudden they stopped and my field of vision was totally obstructed.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11559068,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2023","dateComplaintFiled":"12/08/2023","vin":"5YJSA1E59PF","components":"UNKNOWN OR OTHER","summary":"First of all,  I have been driving tesla for 9 years and love them.  But this new model S has a tiny button for a horn instead of a center horn.  This was a meer annoyance up until today when I was nearly plowed into a by a car going the wrong direction at 60mph and no horn when I'm slamming the middle of the steering wheel.  This is a serious and dangerous design flaw that needs to be remedied and recalled. The panic of needing a horn is reflexively to slam your hands in the middle of the steering wheel,  not look for a tiny button on the right hand side of the yoke.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11558073,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2023","dateComplaintFiled":"12/02/2023","vin":"5YJSA1E69PF","components":"WHEELS","summary":"Both of my rear tires have the inner tread (closest to the center line of the vehicle) separating from the sidewall.  Tesla blames the issue on Michelin because the alignment is within specification, and Michelin blames Tesla claiming that the problem is the rear alignment.  Every single Tesla Model S Plaid owner I know that has the factory 21\u201d wheel option is having this issue somewhere between 6,000 miles and 16,000 miles (estimated).  My vehicle has 12,151 miles on it now, and I first noticed the issue at approximately 11,100 miles.  The vehicle is close to being unsafe to drive due to potentially catastrophic issues associated with one or both tires failing at speed.  There is absolutely no indication of impending failure, and because it is the inside edge of the tires which are separating, and there is plenty of tread left on the tire, owners are unlikely to notice the issue, especially since the tires are failing well before anyone would expect a tire to fail.  Thanks for your consideration.  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11557479,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2023","dateComplaintFiled":"11/29/2023","vin":"5YJSA1E65PF","components":"UNKNOWN OR OTHER","summary":"The problem is with the regenerative braking. On an icy road, when the driver takes their foot off the accelerator, regenerative braking starts immediately and is quite strong as this is an electric vehicle. If the braking power is more than the icy road can afford, the wheels will lock up. This can and has caused drivers, including myself, to lose control and spin out. There\u2019s nothing that the driver can do to avoid this, as there is no setting to attenuate or disable this feature (although there used to be a way up until 2021).   In fact, the user\u2019s manual actually warns of this: \u201cIn snowy or icy conditions, Model S may experience loss of traction during regenerative braking.\u201d That\u2019s it\u2014just a warning as there\u2019s nothing the driver can do about besides to driving in these conditions.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11551946,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2023","dateComplaintFiled":"10/26/2023","vin":"5YJSA1E57PF","components":"WHEELS","summary":"I purchased my new 2023 Tesla Model S in 02/2023 (delivered in Fife, WA). The vehicle has staggered wheel sets - rear wheels/tires wider than the front.\u00a0\u00a0  After being hit by a vehicle in 07/2023, the two back wheels were damaged. I took the vehicle to Exotic Collision center in Bellevue, WA, a Tesla-approved body-shop. While replacing the wheels in 09/2023, the body-shop found that the front wheels were installed in the rear, and vice versa. As a result, the tires didn\u2019t fit properly which internally damaged the two wheels where wider tires were fit on narrower wheels, and all four tires. This was unrelated to the accident, hence not covered by insurance.\u00a0\u00a0I reached out to Tesla in 10/2023, with photos from the body-shop, and contact info of their technician. However, Tesla had denied accountability and demanded I pay in full for replacement tires/wheels. The two reasons they provided are - 1) I should have heard a noise, and brought back the vehicle to them immediately, instead of waiting for a body shop to find it, and 2) I couldn\u2019t provide evidence that I didn\u2019t change the wheels out myself.\u00a0  To me, neither reasoning makes sense. For #1, Tesla couldn\u2019t show me what kind of noise I should have expected. Also, my vehicle is the proof that there would not be noticeable noise from the issue in every case. On #2, it is a case of proving a negative, which does not seem logical in this case.\u00a0  I know this to be an issue at the time I took delivery, given nothing else was done to the wheel-tire assembly until the body-shop tried to replace them in September. Also, this seems to be a safety issue.\u00a0\u00a0The body-shop recommended we do not drive as-is, and I had to pay $2718.00 at a local Les Schwab tire store (on 10/23/2023) to purchase a set of tires and wheels so that I can drive the vehicle safely.\u00a0  I strongly believe this should be Tesla\u2019s accountability to resolve. Along with sharing this safety issue with you, I urge your help to resolve the matter.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11551159,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"10/21/2023","vin":"5YJSA1E64PF","components":"UNKNOWN OR OTHER","summary":"The car does not have a horn button in the center of the steering wheel.  There have already been multiple emergency situations where I needed to use the horn but could. It locate the button during the time sensitive emergency.  This was a contributor to an an accident on 10/1.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11549374,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2023","dateComplaintFiled":"10/11/2023","vin":"5YJSA1E57PF","components":"UNKNOWN OR OTHER","summary":"Dear NHTSA Officials,  I recently became the proud owner of a 2023 Model S. As pleased as I am with most aspects of the vehicle, there's a pressing safety concern I believe warrants your immediate attention.  Nature of the Issue:  Over the past two weeks, I encountered two separate incidents where nearby vehicles swerved into my lane. On both occasions, my instinct was to press the center of the steering wheel, expecting the horn to sound. However, it did not.  Design Flaw:  The actual horn mechanism in these vehicles is situated as a small capacitive touch button on the right side of the steering wheel. For seasoned drivers, such a drastic deviation from convention is not only counter-intuitive but can prove dangerous.  Potential Resolution:  There is already a discourse around a potential fix for this issue. An over-the-air software update by Tesla was proposed around 18 months ago, which, if implemented, could address the concern. Here is the pertinent tweet from Tesla's CEO, Elon Musk, dated March 1, 2022: Link to Post: [XXX]   Request for NHTSA Intervention:  I urge the NHTSA to investigate this matter and compel Tesla to either release the promised firmware update or retrofit the steering wheels on the affected Model S and Model X vehicles produced since the design refresh. The implications of this design oversight go beyond just the driver's safety and extend to anyone in proximity to these vehicles. I trust that you will treat this matter with the seriousness it deserves and look forward to your timely action.  Thank you,  [XXX]  [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11547897,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2023","dateComplaintFiled":"10/03/2023","vin":"5YJSA1E55PF","components":"FUEL/PROPULSION SYSTEM","summary":"While driving at midnight, I pulled away from a stop sign in a residential neighborhood, and hear a loud bang. The dash display turned red immediately, and the car lost all propulsion. The dash display said \"Pull over safely, Vehicle shutting down.\" My phone app also showed a message of \"Your car suffered a failure and will no longer drive. Contact Test Roadside...\" I coasted to the side of the road. While calling Tesla Roadside assistance, within 15 minutes of the breakdown, the center display said \"Low voltage energy remaining = 30%\" and a few minutes later the entire car went dark. The doors, windows, trunks, glovebox, center screen, tow mode, and the hazard flashers no longer worked. The tow truck driver said he has seen this problem a lot and based on my description, he correctly diagnosed a failed inverter, which was Tesla's diagnosis. I searched online user forums and found many other people having the same catastrophic failure in new Tesla's. It's incredibly dangerous to lose all forward power. This is a new car with only 5K miles. And to lose all accessory power within 15 mins so not even the safety hazard flashers work is terribly dangerous.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11544761,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2023","dateComplaintFiled":"09/15/2023","vin":"5YJSA1E50PF","components":"FORWARD COLLISION AVOIDANCE","summary":"Phantom breaking. I picked up my new Model S on Sept 7th.  While on the thruway on AutoPilot, the car will suddenly brake. I am not near to anyone.  This is a hazard.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542504,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2023","dateComplaintFiled":"09/04/2023","vin":"5YJSA1E53PF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"At least 6 times on two different trips, while driving with Adaptive Cruise control engaged, the car randomly and aggressively applied the breaks.   It was so aggressive that if there had been a car behind us, they would definitely have rear ended us going 60+ miles per hour.   It was difficult to hold the car in the lane when the breaks were applied so aggressively.  We did some research and found that there were over 700 comments on this problem and it was being labeled as \"fantom breaking\".     The breaking is very aggressive and very unsafe.   The representatives at the dealership simply acknowledged the problem and said that Tesla will continue to try to correct it with a software download.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11542250,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/25/2023","dateComplaintFiled":"09/02/2023","vin":"5YJSA1E57PF","components":"UNKNOWN OR OTHER","summary":"I have only owned my Tesla S for three months and have had several close call situations that would not have been as close if the car had a proper horn trigger located underneath the steering wheel airbag cover. The small capacitive button on the right side of the wheel simply isn\u2019t safe, and 30+ years of driving has permanently imprinted the center location of the horn in my brain. In emergency situations, my subconscious makes me hit that large pad in the center of the wheel. And by the time I figure out why the horn isn\u2019t sounding, it\u2019s too late and I\u2019ve had to take other evasive steering action that is often less safe.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11540722,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2023","dateComplaintFiled":"08/25/2023","vin":"5YJSA1E51PF","components":"STEERING,STRUCTURE,SERVICE BRAKES","summary":"This is the second time in the last two weeks that my backup camera has stopped working. I have talk to the service center about this I was told that it is not a safety issue but a convenience to the driver and that I should use my mirrors and turn my head around to see what is behind me. I have taken my car in the service center to see if they can fix the problem (8/23/2023). Backup camera worked for a while than stopped again . I have made another appointment with the service center to see if they can fix the problem (8/29/2023.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11531851,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/08/2023","dateComplaintFiled":"07/12/2023","vin":"5YJSA1E54PF","components":"FORWARD COLLISION AVOIDANCE","summary":"The car will rapidly break and decelerate with no obstacle in front.  The care does this frequently but randomly.  The car will slow by 10 -20 mps in a mater of a second or 2.  The deceleration is had enough to throw unsuspecting passengers forward into locked seatbelts.  It will do this with cars following behind.  I wil ldo this between 3-12 or more times over a 100 mile drive.  I have asked Tesla to fix this but they have said that this is a limitation of their program and that it can't be fixed.  I think it is only a mater of time before the car is ended or put into a skid due to unexpected breaking.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11531007,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"07/08/2023","vin":"5YJSA1E6XPF","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"Car suddenly accelerated and crushed into shop in parking lot","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11529447,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2023","dateComplaintFiled":"06/28/2023","vin":"5YJSA1E57PF","components":"FORWARD COLLISION AVOIDANCE","summary":"1) Horn is hazardous. Small 1/4\" area hard to locate and activate. Impossible to locate when steering.  2) Turn indicators is hazardous. Hard to locate. Impossible to locate when steering. 3) front parking sensors do not work, 4) rear parking sensors do not work, 5) active lane departure warning does not work, 6) forward collision mitigation does not work, 7) rear collision warning does not work, 8) pedestrian detection system deos not work, 9) driver attention alert does not work.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11521086,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2023","dateComplaintFiled":"05/09/2023","vin":"5YJSA1E58PF","components":"STRUCTURE","summary":"My wife was driving the car through a twisty road, and she heard a clunking noise come from the front passenger door, and then the door opened.  A warning came up that the emergency door release was pulled and that the door was open.  My wife was the only person in the car and could not have pulled the emergency door release on the passenger side door.  I took the car to Tesla, and they were able to confirm the error messages, but did not see anything wrong within the door that they felt explained the issue.  They did not have an explanation other than suggesting we pulled the emergency handle, which was impossible since no one was sitting in the seat at that time.  They also admitted that a recent software bug in Model S and X cars was likely the cause of previous errors about the emergency handle being pulled, since we know not to pull it.  We were obviously concerned since the door opening suddenly could be quite dangerous.  We have not had any symptoms before or since.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11519675,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2023","dateComplaintFiled":"04/30/2023","vin":"5YJSA1E54PF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"3 separate times the right pillar camera and 2 times for all cameras: The car's computer lost contact with the cameras and could not reconnect. In 2023, Tesla changed from radar to camera sensing technology. All driving functions relating to car positioning and cruise/speed control were lost at those times. Twice the car was under cruise control so the car interpreted this as 0 mph and initiated emergency braking from 75 mph on an interstate highway.   I was able to avoid the following cars hitting me only by instantly accelerating back to posted speed.  Tesla has been very difficult to convince that this is a problem.  They say that remote diagnosis is inconclusive. Since they go for \"at home\" service first, 3 separate service times were cancelled by them, and they will not allow a service appointment at their shop for further diagnosis.  Warnings came up on the instrument display, but only for 10 or 15 seconds, in words too small to read.  Since I am trying to maintain control of the vehicle, I cannot stare at the screen to try and memorize, or find my phone to try and take a picture.  This vehicle does not allow the owner to look at the error/trouble logs, so exact times and dates are elusive. Tesla refuses to start investigating until the exact warning, date, and times are advised.  Dates are known, approximate times and driving conditions are known but aren't good enough.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501003,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2023","dateComplaintFiled":"01/10/2023","vin":"5YJSA1E57PF","components":"STEERING","summary":"The steering wheel and lack of lane change and transmission stocks makes the vehicle hard to control at low speeds. Swiping the screen forward for Drive and backward for Reverse does not create any tactile confirmation. Low speed parking lot maneuvers have already resulted in a few close calls. Along the same lines, the steering wheel makes low speed control difficult.  Finally, the missing lane change stocks creates an obstacle for normal and high speed maneuvering as the process is not intuitive, confirmation of the blinker is somewhat absent, and you can\u2019t always use the signal depending on the wheel angle. If the yoke is turned the stocks are impossible to signal as well honking the horn. I encourage the reviewer to simply turn the wheel and attempt to honk or signal a lane change.  As a final note, I\u2019d prefer not to share my personal information with the manufacturer. The companies ability to follow up with all its in car electronics and software is impressive but can be detrimental to the end users experience. Software rollbacks, feature rollbacks, etc is not a foreign tactic to get users to comply for Tesla. Other than that, it seems like a fantastic car.","products":[{"type":"Vehicle","productYear":"2023","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]}]}