{"count":129,"message":"Results returned successfully","results":[{"odiNumber":11670670,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2025","dateComplaintFiled":"07/01/2025","vin":"5YJSA1E49JF","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"This is very comment of tesla not responding to customer about the power reduced in the car is safe concerns is lot of people with the same problem and tesla want Pay for all the repairs of the car even with my car still Warranty","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11656112,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2025","dateComplaintFiled":"04/22/2025","vin":"5YJSA1E2XJF","components":"ELECTRICAL SYSTEM","summary":"The Instrument Cluster Freezes and has to be reset.  When it freezes you have not knowledge of speed you are going.  After bringing it into Tesla Service I was told that is a known defect.  The only way to fix is to replace Infotainment system at a cost of $2,100.  Infotainment system currently works fine.  The rep informed me that the system does not have enough memory to run the computer correctly after all the updates that Tesla Makes you install.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11647218,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2025","dateComplaintFiled":"03/09/2025","vin":"5YJSA1E20JF","components":"LATCHES/LOCKS/LINKAGES,STRUCTURE","summary":"I own a 2018 Tesla Model S. While it was still under warranty the passenger side door handle quit working and it was no longer possible to open that door. Tesla replaced the door handle at no change with a newly designed mechanism. It was explained to me that they redesigned the mechanism which had a high failure rate, and my car handles would no longer be installed in later cars. I asked if they would change all 4 door handles for me, and was told they would not. Now several years later, another door handle has failed. This time dangerously. The door pops open spontaneously, and therefore the car is not safe to drive.  I have an appointment for repair, but at full cost. Should Tesla not cover the cost, as it makes the vehicle unsafe to drive, and they clearly knew about it when they originally sold me my car?","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11644246,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2025","dateComplaintFiled":"02/22/2025","vin":"5YJSA1E24JF","components":"STEERING,ELECTRICAL SYSTEM,AIR BAGS","summary":"The cable harness (slip ring) connecting the steering wheel controls including the vehicle horn, steering wheel buttons, scroll wheels, and potentially the airbag (according to the service technician) failed on this vehicle in January 2025. The vehicle was inspected by Tesla\u2019s mobile service and they acknowledged that the cable harness had indeed failed. It is available for inspection.   We have been forced to drive this car without a functioning horn and airbag.   There were no warning signs or messages on the vehicle computer.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11632733,"manufacturer":"Tesla, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2024","dateComplaintFiled":"12/27/2024","vin":"5YJSA1E29JF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"\u2022I\u2019m not sure what component was responsble for either the braking issue or the fire. It is available for inspection.  \u2022When driving the brake pedal had a frightening delay that almost caused 2 accidents and unfortunately my car was charging on the 24th of October which could have something to do with arching that led to my garage catching fire rendering the car unable to move or turn on after the incident. I\u2019ve insisted Tesla insurance to look into possible causes because the Fire dept. mandated the a LADWP (power company) to install new transformers to our power supply a couple of days after the fire, which they did. Tesla insurance seems uninterested in finding the cause and wants to compensate me for the vehicle but I believe it\u2019s in their best interest to find a cause and document it. The car had no issues prior, in fact the service center sent a mobile tech to replace the 12volt battery on the car not even 10 months ago. After the fire the car died and has a bunch of codes that make it inoperable. \u2022 Service center rejected looking at it because of the risk. They  said since it was possible salvage they could not look at it which is understandable but they worked on it before in decem \u2022Insurance has been unwilling to look at any of this they just want pictures of the car to settle the issue. In my opinion they are ignoring a bigger problem. Tesla is my insurer. \u2022The car had no issues prior to the fire and none during the near misses were the brake delayed.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11629913,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2024","dateComplaintFiled":"12/10/2024","vin":"5YJSA1E24JF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"While driving in Autopilot mode, approx 70 mph in light rain the vhicle began to drift side to side almost crossing over the lane dividing line.  Upon grabbing the wheel to take control the vehicle entered multiple 360 degree spins crashing into \"K\" rail.  In the past I have noticed when taking control of the vehicle from Autopilot the wheel jerks.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11619723,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"10/14/2024","vin":"5YJSA1E23JF","components":"AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"I pulled into a driveway on a one lane road (due to construction) to allow a car traveling downhill to pass so they would not have to back up. I had come to a complete stop in the driveway with the car in drive. As I started to put the car in reverse it surged forward at a high rate of speed crashing into my neighbor's garage, tearing the door completely down pushing the door into the garage and my car entering the garage at least 15 feet hitting the car that was parked inside and pushing it with such force that the front end of the vehicle struck the garage cabinets tearing them down. My air bag did not deploy nor did the automatic braking system engage, it just sped up as it was doing the damage. The car has been deemed a total loss by my insurance company but i don't want this report to go unnoticed. To my knowledge the insurance company has not inspected the computer on the vehicle.  I'm not sure how they will investigate this occurrence. I feel strongly that this was a malfunction with my car. The message that showed immediately was \"driver assist unavailable\", I have NEVER used driver assist.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11608255,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/05/2024","dateComplaintFiled":"08/13/2024","vin":"5YJSA1E28JF","components":"STRUCTURE","summary":"I own Tesla model S 2018. Last week in Florida there was a storm near the place where I live, (Tampa). I happen to drive in the flooded road only to realize that Tesla has a known manufacturing defect, which multiple customers have posted on the Internet about, related to seal in the trunk, which basically causes the flood water to enter into the trunk, I noticed that a lot of model S Tesla users are going through this issue but Tesla has failed to recall the car and provide a fix. Tesla is demanding that the customers pay for this fix, for cars which are out of warranty even though this is a quality/manufacturing issue. I Urge you to take action and provide a solution.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11592373,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2024","dateComplaintFiled":"06/04/2024","vin":"5YJSA1E21JF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2018 Tesla Model S. The contact stated that while driving 60 MPH the message, \"Acceleration and Top Speed Reduced,\" suddenly displayed on the instrument panel. The contact had not noticed any changes in the functionality of the vehicle and continued driving. After parking the vehicle for a while, the contact attempted to drive the vehicle however, the vehicle failed to respond. The contact attempted to reverse, and the vehicle failed to respond. The contact stated that the message, \"Power Reduced -Vehicle System Shutting Down\u201d and \"Air Suspension Adjustment Unavailable - Functionality May Be Available on the Next Drive\" were displayed on the instrument panel. The contact restarted the vehicle however the failure persisted. The message, \"Unable to Drive - Oil Tank Supply Low, \" was then displayed on the instrument panel. The contact stated that while on hold with Tesla Roadside Assistance, the following message were displayed, \"Electrical System Power Reduced - Vehicle may shut down Unexpectedly\u201d. The vehicle was towed by Roadside Assistance to the dealer who was unable to determine the cause of the failure. The manufacturer was made aware of the failure. The failure mileage was 54,460.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11588542,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2024","dateComplaintFiled":"05/13/2024","vin":"5YJSA1E26JF","components":"UNKNOWN OR OTHER","summary":"Overnight, the vehicle's power completely died, and there was no mechanical way to open the doors from the outside. My child's car seat is stuck in the car. At my expense, I'm having to get it towed to Tesla so they can \"figure out a way\" to open the door and retrieve the car seat.  If something like medicine were trapped in the car, this would be a life-or-death situation. I cannot believe the car has no mechanical way of opening the doors, but everyone at Tesla I've talked to and all the documentation I was sent show that one cannot open the doors from the outside without power or the windows being down.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11588242,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2024","dateComplaintFiled":"05/11/2024","vin":"5YJSA1E43JF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I took my car to the dealership to have the MCU1 recall performed because my behind the steering wheel monitor and center touch screen monitor kept turning off and reseting while driving.   When this happened I would lose the ability to see my speed or view my back up camera.   The recall was performed and the problem was not fixed.   The screen does not turn off as often, but it still regularly happens.  I contacted Tesla to let them know the problem remains and they want me to pay $1750 to UPGRADE to the newer MCU2.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11586895,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2024","dateComplaintFiled":"05/03/2024","vin":"5YJSA1E23JF","components":"STEERING,LANE DEPARTURE","summary":"Received and error message,  Lane Departure Avoidance features unavailable and steering assist reduced simultaneously while driving between 65-75 mph. Steering will required extreme effort to turn. I was about 5 minutes from home exited the highway and took the backroads. Steering did require extreme effort.   The following morning, car worked fine.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11584857,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2024","dateComplaintFiled":"04/23/2024","vin":"5YJSA1E23JF","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I was driving on the [XXX] to for a work meeting on Monday [XXX], 2024, at about [XXX] (central).  My 2018 Tesla Model S shut down while driving on the freeway.   The power steering went off and so did the hazard lights. I pulled over to the shoulder. Unfortunately, the shoulder is not too wide on [XXX]. I was driving at 70 mph or so when this happened.  The only warning that popped on the Tesla Screen was \u201cVehicle Shutting Down Pull Over Safely\u201d.  The battery still had about 175 miles left to empty.  So, this was an unusually unsafe incident that could have been life threatening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11582946,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2024","dateComplaintFiled":"04/14/2024","vin":"5YJSA1E23JF","components":"STEERING","summary":"My vehicle did an update and after update I have received an error message \u201csteering assist reduced\u201d. I am unable to drive my vehicle and the wheel feels locked. I have reached out to Tesla and their soonest appt is over a week from now to even look at it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11580302,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2024","dateComplaintFiled":"03/31/2024","vin":"5YJSA1E2XJF","components":"STEERING","summary":"My vehicle suddenly displayed an alert saying, \u201csteering assist reduced\u201d and the steering wheel became extremely difficult to turn. I became very concerned about my safety and the safety of other drivers, so I took the car to Tesla for service. It is currently being repaired.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11578300,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2023","dateComplaintFiled":"03/19/2024","vin":"5YJSA1E23JF","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Shortly after an update in December, my 2018 Model S started getting alerts: Driving visualization temporarily degraded, charge port sensor fault, autopilot cameras unavailable, automatic emergency braking unavailable, lane departure avoidance features unavailable, steering assist reduced. The map no longer knows where the car is located and cannot navigate or tell what the battery percentage will be at. All automatic features have stopped working. The service center claims the ECU needs to be replaced. It was upgrade to the Autopilot/Full self-driving ECU in 2020. I have read reports from dozens of other Tesla owners that this update also broke their ECU. I believe Tesla knows the new requirements for full self-driving to be safe and usable does not work with their current ECU. They want to charge me $1600 to replace the ECU. I cannot receive the recall OTA update with my current ECU.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577417,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2024","dateComplaintFiled":"03/14/2024","vin":"5YJSA1E26JF","components":"UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"I believe my software is hacked.  Car was purchased 6 months prior to when the vehicle shows registered to me.  The vehicle shows no location with Tesla and has no direct contact from the vehicle with Tesla. My display screen blacks out while I\u2019m driving on the freeway or streets. Leaves me feeling unsafe in bad areas I am driving to pick up drop off kids from college, school,  or film school projects .  Some of the safety hazard warnings do not work at times.  Does not give me correct  supercharger locations which leaves me  in scary situations.  Traveling on [XXX]   my car excelled to 91mph without warning and didn\u2019t use any sort of automated system as I do not have that capability. Tried to step on brake but did not work and I changed lanes which suddenly caused the car to slowly bring the car to driving mode again. Very scary.  The car speaker had a male voice and all the car occupants pulled out their phones to see if it was coming from their phones. But it definitely came from the vehicle speaker system.  My iPhone was hacked with NSO Israel' Company Pegasus spyware and now my car is being hacked.  I never connect my device to my car. Although my kids do periodically. Please advice on this urgent matter. Please contact me [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11577162,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2024","dateComplaintFiled":"03/13/2024","vin":"5YJSA1E26JF","components":"UNKNOWN OR OTHER","summary":"I drove my car out of garage in reverse gear &  put it to drive  straight down my driveway ,instead Vehicle spun  around going backward  in front of the garage hitting a trash can, bushes ,flower pots &hit  the patio wall ,then turned around  in front of trees & stopped  in position where it started thus completing full 360 degree circle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11569650,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/02/2024","dateComplaintFiled":"02/03/2024","vin":"5YJSA1E44JF","components":"FORWARD COLLISION AVOIDANCE","summary":"On the afternoon of [XXX], my car\u2019s speed assist was set at 30mph, and I was traveling north on [XXX] . At the end of that avenue where it joins [XXX] , a red traffic light was detected and my vehicle stopped normally. However a unique anomaly occurred. The vehicle crept forward three times against the light. I was required to apply brake pressure to stop the car from moving forward illegally. This phenomenon has never occurred since I have owned the vehicle beginning in early 2019.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11565412,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/21/2023","dateComplaintFiled":"01/14/2024","vin":"5YJSA1E26JF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Multiple components failed or malfunctioned. FSD beta, lane keeping assistance, lane departure warning, adaptive cruise control, and Automatic emergency braking, all failed or malfunctioned. I have requested TESLA to provide me the details on what happened, but after multiple attempts of reaching out to them, they are not providing any answers.  I was driving with my son and we both got injured, my son was admitted to the hospital for 4 days. I am not sure if TESLA inspected it, they are not answering my questions. There was no warning or there were no symptoms of the problem before the failure.    This is what happened, I was driving on FSD beta on a 2-way street with one lane in both directions, The car suddenly drifted, crossed the opposite lane, went over the sidewalk, and hit a tree. The airbags were released, and the front of the car was destroyed. The speed limit on the road was 25, and as it was in FSD mode, the speed was locked in at 25 mph. I was driving with my son, and my son got a lot of bruises internal and external from the seat belt, I had some bruises on my forehead. This is a complete failure of Tesla's FSD capability because it didn't detect the tree or the sidewalk and failed to apply the brakes. The car was declared a total loss by the insurance company. I am attaching a few photographs of the car after the accident.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561444,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2023","dateComplaintFiled":"12/22/2023","vin":"","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a  2018 Tesla Model S. The contact stated that while driving at an undisclosed speed, the forward collision avoidance feature was inoperable. The contact stated that due to the failure, the vehicle crashed into the guard rail. The contact stated that damage was done to the front driver's side and rear driver's side of the fender. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.  The VIN was unavailable.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11561198,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2023","dateComplaintFiled":"12/20/2023","vin":"5YJSA1E21JF","components":"VISIBILITY/WIPER","summary":"Tesla provided a software update, and now two of the four speeds of my windshield wipers don\u2019t work. This is a visibility and safety issue and software updates need better QC before being pushed to the public","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11560509,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2023","dateComplaintFiled":"12/17/2023","vin":"5YJSA1E21JF","components":"FORWARD COLLISION AVOIDANCE","summary":"My car will randomly apply the brakes when driving on the highway for no apparent reason. I have noticed this to occur when going under overpasses especially on a bright sunny day, but also at other times. I do not find it to be predictable and it can be quite dangerous if traffic behind me is very close. This has occurred many times, most recently as yesterday.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11560088,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/11/2023","dateComplaintFiled":"12/14/2023","vin":"5YJSA1E22JF","components":"SEATS","summary":"Tried to get in Tesla evening of 12-11-23. Drive car seat pulled all the way forward and to the steering wheel where the driver could not breath easily. After opening the door was able to pull the seat back and pushed to go to pre-set driver profile. The driver seat repeated the same procedure while pinning the driver to the steering wheel and making it difficult to breath. Driver was able to retrieve barely the seat back. After some research online this has happened to very few owners/drivers. For one of them this occurred while they were driving on the highway. This continue to occur on new/er models as well. Extremely dangerous maneuver that could be fatal if occurred while driving. If occur while not driving can be extremely dangerous due to the suffocating space or lack of it for the driver, therefore causing severe back, chest, or stomach injuries.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11559428,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2023","dateComplaintFiled":"12/11/2023","vin":"5YJSA1E24JF","components":"LATCHES/LOCKS/LINKAGES","summary":"The contact owns a 2018 Tesla Model S. The contact stated that the emergency trunk latch had failed, and the trunk was unable to be opened. Additionally, while operating the vehicle, the emergency trunk latch warning light remained illuminated, and the doors could not be locked and secured. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 131,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11549787,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2023","dateComplaintFiled":"10/13/2023","vin":"5YJSA1E43JF","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Driving the vehicle and all of a sudden all these warning lights came on. The dash flashed warning signs stating: \"Power reduced - exiting and entering the vehicle may restore operation\" \"High voltage battery requires service - Acceleration and charging performance reduced\" and  a turtle sign appeared. The vehicle was almost inoperable moving at 1-2 mph. Pulled into a parking lot, parked the car, and exited the vehicle. After reentering the vehicle the error continued. Had the vehicle towed to the Tesla service center. It is currently being diagnosed. An online search showed many Tesla forums with similar issues and there were suggestions to report the incident because there no consistent resolution that has been provided by Tesla thus far - issues range from 2020 - 2023.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11540944,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2023","dateComplaintFiled":"08/26/2023","vin":"5YJSA1E2XJF","components":"WHEELS","summary":"The car does not come with a spare. I got a flat tire and Tesla will not provide a spare or a tow for free, they charge a fee for both. This has created a safety issue that can be life threatening due to their lack of a spare tire and not towing the car.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11539218,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2023","dateComplaintFiled":"08/17/2023","vin":"5YJSA1E23JF","components":"STRUCTURE","summary":"The contact owns a 2018 Tesla Model S. The contact stated that while washing the vehicle, there was orange rust coming out of the bumper. The vehicle was diagnosed by the dealer and confirmed that there was a failure with the bumper. The vehicle was being repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,374.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11534345,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/21/2023","dateComplaintFiled":"07/25/2023","vin":"5YJSA1E40JF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I was using the Enhanced Cruise Control and the car just slammed on brakes out of nowhere.  There was not any cars ahead or beside me at the time.  This has happened about 5-6 times since I purchased the vehicle on March 10, 2023","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528438,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2023","dateComplaintFiled":"06/23/2023","vin":"5YJSA1E22JF","components":"UNKNOWN OR OTHER","summary":"My wife, [XXX] was driving the car on April 12, 2023 and following is her statement of the incident.  April 12, 2023, I was pulling my car into a parking space of a supermarket. It was about to come to a stop and all of a sudden it accelerated, hit the car parked facing it and then dragged for about 20 feet before coming to a stop. it was an unintended acceleration, which I have been trying to contact Tesla for investigation. I requested pre-accident scan data using Tesla App. Did not get any response from Tesla for weeks. After making numerous calls and spending 40-50 hours on the phone trying to get a hold of someone regarding the data I requested, I drove down to West Covina (CA) Tesla service. The service manager told me that the report has been run and reviewed by Tesla and it is determined that the car did what it was supposed to be doing. I requested a copy of the report (scan) to understand how it was determined.  He said it can not be released. I have to formally request using the link he provided. I did so and the report (vehicle data) that I received is a bunch of matrix which can not be understood. I am trying to contact Tesla and once again \"No Response\". It is very frustrating. I am afraid of driving my car so have not used since the day of incident. I want the bug to be fixed before using my car. Anybody whom I have spoken with knows somebody who has experienced similar situation. All of the Tesla owners are unhappy about Tesla's customer support. I am reaching out for a help to investigate the glitch in the software and also to get it fixed.   INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11528444,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/14/2023","dateComplaintFiled":"06/23/2023","vin":"5YJSA1E25JF","components":"STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Maryland State Police Report [XXX] says:  On [XXX], [XXX]  was driving his 2018 Tesla Model S in Maryland on what is known in the DMV as the important highway, \"The Beltway\".  According to Police Report [XXX],  \"Unit 1 was traveling southbound in Lane 1 on [XXX].  The Autopilot feature on the Tesla was engaged.  The Autopilot malfunctioned causing the Tesla to lose control and leave the highway on the Left Side.  The Driver was Transported by ambulance to the hospital ....\"   \"Equipment Failure, Ran Off Road Left\"  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11527066,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2023","dateComplaintFiled":"06/14/2023","vin":"5YJSA1E28JF","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"Power Reduced Error. Tesla do not even know how to fix this issue and it seems to be apparent in many of their cars. Please see here:  https://teslamotorsclub.com/tmc/threads/\u201cpower-reduced\u201d-warning-and-turtle-icon.229299/page-2","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11526759,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2023","dateComplaintFiled":"06/13/2023","vin":"5YJSA1E28JF","components":"FORWARD COLLISION AVOIDANCE","summary":"While driving on the highway using cruise control, the car unexpectedly and rapidly slowed down.  This has happened several (5-10) times, day and night, generally in low traffic areas (mostly with no traffic anywhere nearby).  I have experienced this issue throughout my ownership of the car.    In the most recent case, the car seemed to think that the speed limit had dropped to 35mph, perhaps seeing a sign from a nearby road.  Other times, I could perceive no cause, so UNKNOWN.  The date below is the most recent time, where the car thought the speed limit dropped.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11523654,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2023","dateComplaintFiled":"05/24/2023","vin":"5YJSA1E25JF","components":"SUSPENSION","summary":"Rear suspension on 2020 and older model s and x is not adjustable for alignment.  Factory camber comes 2 aggressive which burns only the very inner part of the tire at a rapid pace. Upon checking tread depth with gauge you will not see this wear and tires will appear to be good. Tire wear is not visible unless you crawl under vehicle and inspect visually.  Many Many reports of blow out tire due to this issue.  Look it up. To top it off the vehicle does not come with a spare.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11516627,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/03/2023","dateComplaintFiled":"04/12/2023","vin":"5YJSA1E27JF","components":"UNKNOWN OR OTHER","summary":"Steering wheel buttons INCLUDING HORN have stopped functioning.  Not able to use the horn seems to be a serious safety issue to prevent accidents.   Not repairable due to parts shortage. Epidemic failure according to Tesla Service.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11515804,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2023","dateComplaintFiled":"04/06/2023","vin":"5YJSA1E44JF","components":"SUSPENSION","summary":"The contact owns a 2018 Tesla Model S. The contact stated that while driving at approximately 10-15 MPH, the rear subframe assembly failed inadvertently. The contact stated that the rear driver\u2019s side wheel appeared to be caved inward. The vehicle was towed to the dealer, where it was diagnosed that the rear subframe and rear wheel needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000.  The contact stated that the failure can be explained by poor design. The vehicle was repaired at the contact's own expense, and they are requesting a reimbursement from the manufacturer. The contact has concerns that even after the repair that the vehicle will eventually fail again.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11513342,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2023","dateComplaintFiled":"03/23/2023","vin":"5YJSA1E24JF","components":"STRUCTURE","summary":"I have repaired my Tesla door handles once under warranty and then again to a \u201c3rd generation\u201d out of warranty by a Tesla Service Center. 2 weeks after the \u201cupgrade repair\u201d another door handle stopped operating and would not close the car door continually unlocking and propping the door open while driving. I had to drive home with an open door handle.  There was most recently a class action with another owner having the same issue, and numerous videos and articles posted online regarding the faulty safety defect.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11513151,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"03/22/2023","vin":"5YJSA1E29JF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Door handle not working and not popping out as expected and driver can\u2019t go inside the car. A few complaints already from the internet and a lawsuit already filed by other owner and this seems to be recall already but nothing was mentioned yet  Camera get blinded or get block easily with rain or sun. This is an issue if you\u2019re using the autopilot.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11512646,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2023","dateComplaintFiled":"03/19/2023","vin":"5YJSA1E23JF","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"On March 17, 2023 at approximately 4:00 pm MT, I was traveling at approximately 75 MPH with adaptive cruise control and auto pilot engaged when the car suddenly applied brakes with no obstruction ahead or behind or on the side. The car quickly slowed down to approximately 55 MPH, released the brakes and began to accelerate back to the speed limit of 75 MPH.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11511387,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2023","dateComplaintFiled":"03/12/2023","vin":"5YJSA1E26JF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"On freeway in traffic, autopilot is enabled. Vehicle is running perfectly fine in start stop traffic slowing down and speeding up as needed. Traffic starts to clear up, and as vehicle speeds up, there is a sudden slowdown again. Instead of braking/slowing down, autopilot turns off without an additional audible alarm (just the standard sound for turning off autopilot), instead the forward collision warning alert goes off. Able to brake in time to prevent accident.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11511456,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2023","dateComplaintFiled":"03/12/2023","vin":"5YJSA1E28JF","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"Second door handle has failed and no longer unlatches door from outside, therefore dangerous to be unable to reach the back seats","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11509985,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2023","dateComplaintFiled":"03/03/2023","vin":"5YJSA1E15JF","components":"EQUIPMENT","summary":"The contact owns a 2016 Tesla Model S. The contact stated that he noticed that the display screen was distorted and that the adhesive around the display touchscreen was leaking. The contact stated that the adhesive also leaked onto the console. Additionally, the contact stated that due to the toxicity of the adhesive, he started to get headaches. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the display was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to contact the Service Center, but no assistance was provided. The failure mileage was approximately 93,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11502292,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2023","dateComplaintFiled":"01/17/2023","vin":"5YJSA1E28JF","components":"ELECTRICAL SYSTEM","summary":"I was pulling into my driveway and beginning to pull into the garage. Immediately after straightening the car out to fit the space in the garage, the car immediately launched itself, accelerating extremely quick with no chance to brake or brace for impact. The car and the house suffered damage and I\u2019m currently awaiting MRI results for possible injuries. It was an evident malfunction in the car\u2019s system.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11501459,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2022","dateComplaintFiled":"01/12/2023","vin":"5YJSA1E22JF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2018 Tesla Model S. The contact stated that while the vehicle was at a complete stop, he activated the Auto Park feature to park the vehicle. The vehicle unexpectedly rolled forward and crashed into another vehicle next to his front passenger's side. The contact stated that it was a minor collision and that no police report was filed. The contact was able to drive the vehicle away from the scene. The vehicle was taken to a body shop, where it was diagnosed that an unknown part near the passenger's side front wheel needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure and confirmed that the Auto Park feature was activated; however, the Auto Park inadvertently disengaged, causing the vehicle to roll. The failure mileage was approximately 10,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11499558,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"12/30/2022","vin":"5YJSA1E28JF","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"Component that failed is daylight running lights and is available for inspection.  Daylight running lights are important to be seen easier by other vehicles and pedestrians, since they don\u2019t work my vehicles is more difficult to be seen during the day.  Confirmed by service center.  Unknown if inspected by manufacturer, police, insurance representatives or others, most likely not.  No warning lights, no messages, no symptoms, first appeared approximately sept 2022","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11497797,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2022","dateComplaintFiled":"12/16/2022","vin":"5YJSA1E21JF","components":"SERVICE BRAKES","summary":"I was travelling on the highway at high speeds when the traffic suddenly comes to a halt. My tires were screeching without any signs of ABS kicking in whatsoever. My car slid 20-30 feet since i braked.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11492143,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"11/03/2022","vin":"5YJSA1E25JF","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"MCU2 Failure.  Dashboard and Screen no longer works Turn signals and headlights do not work There are no seatbelt warning Can no longer see battery levels / range (via app or inside car)  Can no longer see car's location (via app)  The car will drive, brake lights and windows work THAT'S IT. Car it totally unsafe to drive otherwise.  Tesla is charging $1965.75 plus taxes which equals $2083.70 Parts $1800 Remove and Replaces $165.75","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11491487,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"10/30/2022","vin":"5YJSA1E43JF","components":"EXTERIOR LIGHTING","summary":"Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure.  Some owners have reported as little as 3 months of life before failing. The daytime running lights are essential for safety driving in low light situations. These daytime running lights are seemingly built to fail. The lights dim then eventually no longer work. Tesla's solution is to have the customer purchase a brand new headlight at $1500. My vehicle is 4 years old and has been through 3 pairs of headlights already, when the last set burnt out I just left them as is. Tesla should either goodwill swap out these headlights for a non-built to fail component, or offer a repair for a quality LED strip with proper heat distribution. Without daytime running lights safety is a major concern on foggy, rainy, and low light situations. I have attached an image showing how the failure begins on top then slowly goes all the way down to the side of the headlight which fails later.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11489941,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2022","dateComplaintFiled":"10/19/2022","vin":"5yjsa1e20jf","components":"ELECTRICAL SYSTEM","summary":"The contact had rented a 2018 Tesla Model S. The contact stated that while his wife was making a U-turn at a low rate of speed, the vehicle accelerated with her foot on the brake pedal and crashed into a tree. The contact stated that his wife heard two warning beeps prior to the failure which the contact stated it signaled that the autopilot had independently engaged. The air bags did not deploy during the accident. The contact's wife did not suffer any injuries. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The rental company had yet to receive a diagnosis as to the cause of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11486791,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"08/30/2022","dateComplaintFiled":"09/27/2022","vin":"5YJSA1E29JF","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2018 Tesla Model S. The contact stated while pulling into a parking space, the vehicle accelerated at high speeds without any warning, causing the vehicle to run through a construction site and collide with a building. The air bags were deployed, and the passenger in the vehicle was injured and sought medical attention. The contact was unsure if a police report was filed. The vehicle was towed. The manufacturer was not contacted. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11483788,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2022","dateComplaintFiled":"09/10/2022","vin":"5YJSA1E21JF","components":"UNKNOWN OR OTHER","summary":"On August 4th, 2022, I got in my car to continue north...and got a \"can't drive not enough power\" report on the dash.  The car is still  (as of today, 9/10/2022)in North Carolina ( at the Matthews-Charlotte Tesla service center, 9140 East Independence Blvd, Charlotte-Matthews, N.C.).  Tow/hauler also took toll lanes to bring car to service. I received $20 in toll charges while I wasn't in the car for that day.  This happened once before to this vehicle (in Charleston, S.C. serviced in Savannah, Ga 10/11/21 to 12/01/21), and twice before to a formerly owned Tesla.  Battery died unexpectedly, suddenly (but while parked).  I am still renting a gas car (being charged by Enterprise, weekly at over $500 a week) and I'm not happy with the car (engine light on twice RA # 766VYT) unit #7TBJHP ).  Not comfortable driving with rental.  Help, please?","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11482529,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"09/02/2022","vin":"5yjsa1e28jf","components":"EXTERIOR LIGHTING","summary":"The daytime running lights on  both front headlights have stopped working with 45k on the odometer. Tesla service center has refused to cover the safety issue because the car warranty is 5k over warranty mileage. The vehicle no longer has working day time running lights. After doing some research this is a common problem with 2016 to 2020 model s and x and Tesla motor company is refusing to repair the DRL lights.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11476835,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2022","dateComplaintFiled":"08/01/2022","vin":"5YJSA1E22JF","components":"UNKNOWN OR OTHER","summary":"The emergency release pull for the manual trunk open does not work. Truck is stuck closed and the release cable does nothing in case of emergency\u2026","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11474202,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2022","dateComplaintFiled":"07/15/2022","vin":"5YJSA1E2XJF","components":"UNKNOWN OR OTHER","summary":"As I was driving alone on July 13th 2022 on the Capital Beltway 495 and was nearing exit 44 the rear passenger window exploded spontaneously.  This occurred at 9:08am ET.  I have footage of this (I was not able to upload the file as it is not in one of the acceptable formats (MP4)) which confirms there was no object that caused this breakage.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11467292,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2022","dateComplaintFiled":"06/03/2022","vin":"5YJSA1E27JF","components":"FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM","summary":"The contact owns a 2018 Tesla Model S. The contact stated that while driving at an undisclosed speed with the Self-Driving feature activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11462178,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/22/2022","dateComplaintFiled":"04/26/2022","vin":"5YJSA1E25JF","components":"VEHICLE SPEED CONTROL","summary":"The contact owns a 2018 Tesla Model S. The contact stated that while driving down an inclined driveway the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the steering and crash into the nearby RV garage. During the incident, the airbag was deployed and the driver sustained injuries to both knees and left hand. No police report was taken. The cause of the failure was not determined. The contact indicated that the failure had previously occurred in 2018. The manufacturer and local dealer were not notified of the incident. The failure mileage was 38,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11460242,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2022","dateComplaintFiled":"04/09/2022","vin":"5YJSA1E25JF","components":"LATCHES/LOCKS/LINKAGES","summary":"I HIT A DEER ON INTERSTATE. AIRBAGS AND PRETENSIONER DEPLOYED.   AFTER VEHICLE SHUT DOWN NO DOORS CAN BE OPENED FROM INSIDE OR OUTSIDE. NO INJURIES BUT COULD HAVE BEEN DISASTER IF SOMEONE WAS TRAPPED INSIDE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11458167,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/13/2022","dateComplaintFiled":"03/24/2022","vin":"5YJSA1E22JF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"Vehicle will routinely reboot while driving. During this time the turn signals, speed information and other vehicle information is not available while driving.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11457532,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2022","dateComplaintFiled":"03/20/2022","vin":"5YJSA1E28JF","components":"FORWARD COLLISION AVOIDANCE","summary":"On 3/15/2022, I was driving on I405 with auto-pilot engaged. My car (Tesla Model S) suddenly braked hard for no apparent reason. I had to disengage auto-pilot and quickly accelerate to avoid the car behind me from rear ending my car. Fortunately, I remembered to save the event recorded on Tesla cameras. Take a look at 2022-03-15_12-24/2022-03-15_12-24-53-back.mp4 file around 46 sec ~ 51 sec within the file. You will notice that the car suddenly braked around that time causing the car behind to nearly rear-end my car. If you watch recording from the side+front cameras around the same timeframe, you will notice that there was nothing in the front or on the sides that warranted sudden braking. Those files are 2022-03-15_12-24-53-front.mp4, 2022-03-15_12-24-53-left_repeater.mp4 and 2022-03-15_12-24-53-right_repeater.mp4   The Tesla app does not allow me to create a new service request for this issue because I have another request open for a minor and unrelated issue. Therefore, I have not been able to report this to Tesla. I will do so after 3/22 when the current request is resolved.   Note your site does not allow uploading video files therefore I could not attach them to this report. I can make them available if you need them.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453845,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2020","dateComplaintFiled":"02/24/2022","vin":"5yjsa1e25jf","components":"FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2018 Tesla Model S. The contact stated while driving at 65 MPH with cruise control activated, the vehicle inadvertently started braking and the cruise control disengaged. There was no warning light illuminated. The contact stated that there was no other vehicle nearby. The vehicle was driven safely to the residence. The failure was intermittent. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that an unnamed software update needed to be performed. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11453139,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2022","dateComplaintFiled":"02/20/2022","vin":"5yjsa1e26jf","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"I have experienced many times \"phantom braking\". When I reported that to a Tesla service center 2 years ago,  they did not know of this problem. It is scary and dangerous especially for the cars following me It only happens to me on the freeway when in ADAS mode. There is a exact place on the 5 freeway SB near Disneyland, that each time I drive there, phantom braking happens. Further also random without noticing any reason for it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11450584,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2022","dateComplaintFiled":"02/05/2022","vin":"5YJSA1E26JF","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"This incident happened some time ago but I read recently about complaints related to \"phantom braking\" which I also experienced. I was driving on the highway at speed with my cruise control activated. There was no traffic close in front of me, but a large semi was in the lane to my right. This vehicle triggered sharp braking of my car. It was very scary, but I immediately overroad the braking to avoid being hit by a vehicle behind me. I have never used my cruise control since that incident.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11444766,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2021","dateComplaintFiled":"12/22/2021","vin":"5YJSA1E24JF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES","summary":"Three of four (3/4) of door handles failed simultaneously. Doors failed to open resulting in inoperable doors. Driver\u2019s door suffered random catastrophic failure, resulting in door abruptly opening while in motion.  Brought to Tesla service center and notified that parts are on back order. With no other solution. Primary safety concern is door will randomly open again during operation. Service center could not offer alternate solution to securing or operating doors.  Only solution until parts are received is to access doors from inside the vehicle through the one single operable door. This is a potential entrapment and major safety issue.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11442507,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"12/03/2021","vin":"5YJSA1E23JF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"MCU will not keep up with basic standard features. Map would not load mid trip causing autopilot to fail during a turn causing car to veer wide and almost crash into a wall. Advised Tesla service and they said the only  fix is to spend $2000 to upgrade the MCU.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11442573,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2021","dateComplaintFiled":"12/03/2021","vin":"5YJSA1E21JF","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"On Sunday, October 10th. I arrived at a friends home in Charleston S.C. with about 35 Miles left on the Odometer. In the AM I awoke to find only 5 miles left. As I knew that I was 21 miles away from a Tesla Supercharger I called for a tow truck, and paid $265 to get taken to the charge site. I hooked up and the car began to charge. When I was close to capacity I disconnected - and the charge dropped to zero. I called Tesla. They sent a tow truck and took me to Savannah Ga. Tesla (80 miles south....no charge).  7 weeks later - on Dec 1st...I got my Tesla back from Savannah Ga. Tesla.  Immediately I got a warning \"Power reduced - service required\".  I called and arranged for service (set up for Dec 14...two weeks away). This morning I got a similar message; 'Coolant for battery low - Service required\" (see image, below)","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11439631,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2021","dateComplaintFiled":"11/07/2021","vin":"5YJSA1E26JF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"I have been complaining since I got this Tesla in late 2017, that the car brakes unexpectedly on the Freeway. Tesla claim that nothing is wrong & this will happened if the sensor received a signal like light from another car, but I was driving on the Freeway during daytime? On 10/31/21 while driving autodrive on the freeway the car suddenly skid to the right twice, around 6.50 PM & 9.05 PM. My Grandson was in the car with me and witness the incident.  Luckily I was able to straighten the car without any accident. Tesla made an appointment for a mobile visit on 11/5/21, but cancelled on 11/4/21 and reschedule one month later on 12/9/21 to a Service Ctr in Walnut. This is a Safety issue and Tesla is not seriously taking care of.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11438910,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2021","dateComplaintFiled":"11/01/2021","vin":"5YJSA1E20JF","components":"POWER TRAIN,SERVICE BRAKES","summary":"The contact owns a Tesla Model S. The contact stated while parking into a parking space, the vehicle started shuddering inadvertently. The contact stated the braking panel button was depressed but failed to respond, causing the vehicle to continue to move forward, hit the sidewall, and inadvertently accelerate on its own crashing into a wall. There were no warning lights illuminated. The air bags failed to deploy. The contact did not sustain any injuries. A police report was filed. The vehicle was towed to the dealer. The contact stated the vehicle was diagnosed however, Tesla had not informed her of the diagnosis. The vehicle was repaired. The approximate failure mileage was 20,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11431733,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2021","dateComplaintFiled":"09/04/2021","vin":"5YJSA1E28JF","components":"UNKNOWN OR OTHER","summary":"Unknown component Car shut off while moving This has only happened once so far Vehicle has not been inspected. I am not sure it is safe to drive it There were other symptoms that may be related. Navigation function stopped working the day before.  Radio became erratic, unexplainable communication messaged were annunciated, cruise control started selecting a slightly different speed than commanded","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11423284,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2020","dateComplaintFiled":"07/02/2021","vin":"5YJSA1E28JF","components":"SUSPENSION","summary":"There is loud clanking noise from the front of the car. Tesla service center said they must replace front sway bar and links. That was in December 2020. They still do not have those parts. Driving with damaged sway bars requires being super alert when changing lanes or turning. However, one cannot guarantee it 100% of the time. Tesla says that this is a minor noise issue. I would like them to fix the issue soon (not have to wait 6+ months).","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11421115,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2019","dateComplaintFiled":"06/16/2021","vin":"5YJSA1E22JF","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2018 Tesla Model S. The contact stated while driving at various speeds, the instrument cluster and home screen was intermittently inoperable. The contact called a service center on several occasions and was informed that the failure was linked to a software update and a full onboard computer folder. Despite the repair, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11416509,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2021","dateComplaintFiled":"05/13/2021","vin":"5YJSA1E19JF","components":"ELECTRICAL SYSTEM","summary":"TOUCH SCREEN GOES DISABLING ALL VISUAL COMMUNICATION, INCLUDING AIR CONDITIONING, REAR CAMERA, GPS. OCCURS WHILE DRIVING, AND WHILE PARKED (SEVERAL TIMES ON START UP). HAVE NOTIFIED TESLA SEVERAL MONTHS AGO,  BUT HAVE BEEN TOLD NOT TO SCHEDULE REPLACEMENT AS THEY ARE SHORT ON PARTS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11406887,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2020","dateComplaintFiled":"04/07/2021","vin":"5YJSA1E26JF","components":"EXTERIOR LIGHTING,VISIBILITY,BACK OVER PREVENTION","summary":"TL* THE CONTACT OWNS A 2018 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11405008,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2021","dateComplaintFiled":"03/26/2021","vin":"5YJSA1E28JF","components":"UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"ON SEVERAL OCCASIONS BOTH OF MY DASHBOARD SCREENS (DRIVER CLUSTER AND CENTER CONSOLE) WENT BLANK WHILE DRIVING AT A VARIETY OF SPEEDS.  I WAS UNABLE TO SEE MY SPEEDOMETER, BACK-UP CAMERA, CONTROL HVAC, OR ANY AUDIO.  I ALSO WAS UNABLE TO USE COLLISION ASSISTANCE, BLIND SPOT DETECTION, AUTOPILOT, OR, PRESUMABLY, EMERGENCY BRAKING.  TO REGAIN CONTROL I HAD TO REBOOT THE VEHICLE WHILE DRIVING, WHICH WAS HAZARDOUS TO SAY THE LEAST.    THERE DOES NOT APPEAR TO BE ANY SPECIFIC TRIGGER TO THIS OUTAGE OTHER THAN THE VEHICLE WAS IN GEAR AND MOVING FORWARD.  IT HAPPENED DURING THE DAY AND AT NIGHT.    I REPORTED THIS TO TESLA USING THEIR \"REPORT BUG\" FEATURE IN THE VEHICLE, BUT I NEVER HEARD ANYTHING BACK.  THIS HAS OCCURRED AT LEAST 6 OR 7 TIMES OVER THE LAST YEAR.  THE MOST RECENT INCIDENT OCCURRED LAST WEEK, 15-16 MARCH.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11403100,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2021","dateComplaintFiled":"03/15/2021","vin":"5YJSA1E27JF","components":"STRUCTURE","summary":"MULTIPLE DOORHANDLES ARE FAILING TO BE ABLE TO OPEN THE DOOR FROM THE OUTSIDE WHEN THE DOOR IS UNLOCKED I HAVE A 2018 MODEL S TESLA AND TWO OF THE DOORHANDLES HAVE FAILED ALREADY ALTHOUGH THE VEHICLE IS UNLOCKED WHEN I PULL ON THE DOOR HANDLE IT'S BEARS TO OPEN THE DOOR ONLY WAY TO OPEN IT IS FROM THE INSIDE THIS COULD POSE A POTENTIAL SAFETY HAZARD SHOULD I NEED TO OPEN THE DOOR FROM THE OUTSIDE","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11399238,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2020","dateComplaintFiled":"03/05/2021","vin":"5YJSA1E20JF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"MY SEPTEMBER 2018 BUILD TESLA MODEL S EXPERIENCES THE SAME SCREEN FAILURES (BOTH THE DASH + MEDIA CONTROL UNIT) AS THE RECALLED VERSIONS, BUT MINE FALLS OUTSIDE OF THE RECALL PERIOD. THE LATEST INCIDENT OCCURRED WHILE I WAS DRIVING ON A DESOLATE HIGHWAY TRAVELING AT 85 MPH. I LOSE MY SPEEDOMETER AS WELL AS FEATURES SUCH GPS WHICH OCCURRED ONCE IN AN UNFAMILIAR AREA.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11395822,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2021","dateComplaintFiled":"02/11/2021","vin":"5YJSA1E47JF","components":"STEERING,SUSPENSION","summary":"HERE IS A 2018 TERDSLA MODEL S IN THE JUNKYARD.  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39010278?ROWNUMBER=13  THE FRONT WHEEL HAS NOT JUST GONE WHOMPY IT HAS SNAPPED OFF ENTIRELY.  THIS IS NOT THE RESULT OF CRASH DAMAGE. THERE IS HARDLY A MARK ON THE CAR AND NO AIR-BAGS HAVE BEEN DEPLOYED.  THE STEERING ARM HAS SNAPPED OFF.  THE STEERING KNUCKLE HAS CRACKED IN HALF. THIS IS A CASTING FAILURE.  BAD DESIGN BAD MANUFACTURE AND BAD QUALITY CONTROL.  WHY NO RECALL FOR THESE DEADLY DEFECTIVE TENT BUILT CLOWN CARS?    YOURS IN TOTAL DISGUST.  KEEF","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11389517,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/16/2021","dateComplaintFiled":"01/23/2021","vin":"5YJSA1E22JF","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"THE MAIN CONSOLE CENTER SCREEN IN MY WOULD STOP RESPONDING AND WILL BASICALLY FREEZE UP. THE INDICATOR CLICKER SOUND WOULD STOP WORKING. THE NAVIGATION SYSTEM WOULD REMAIN STUCK. THE AIR CONDITIONER WOULD STOP WORKING. ALL THESE ARE HAPPENING WHILE THE DRIVING. I HAVE TO REBOOT THE SCREEN BY HOLDING THE 2 SCROLL BUTTONS DOWN AND THEN THE SCREEN WOULD GO DARK FOR 10 MIN BEFORE IT STARTS WORKING. I HAVE BOUGHT THIS TO SERVICE FEW TIMES AND THEY DON'T DO ANYTHING SAYING EVERYTHING IS JUST FINE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11388608,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2021","dateComplaintFiled":"01/17/2021","vin":"5YJSA1E26JF","components":"UNKNOWN OR OTHER","summary":"SCREEN WENT BLACK WHILE DRIVING, COULD NOT USE BACKUP CAMERA OR USE ANY OF THE CONTROLS ON THE SCREEN. TRIED TO RESET BY PRESSING BOTH SCROLLS ON THE STEERING WHEEL BUT DID NOT WORK. IT HAS HAPPENED MORE THE ONCE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11388101,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2021","dateComplaintFiled":"01/14/2021","vin":"5YJSA1E26JF","components":"UNKNOWN OR OTHER","summary":"THE LATEST MODEL S SOFTWARE UPDATE SHRANK THE SIZE OF THE FONT OF SEVERAL CRITICAL PIECES OF INFORMATION ON THE DIGITAL DASHBOARD. THESE INCLUDE THE GEAR SELECTION (PARK, DRIVE, ETC), THE REMAINING BATTERY CHARGE (FUEL TANK EQUIVALENT), EXTERIOR TEMPERATURE AND TIME. I AM NO LONGER ABLE TO RAPIDLY IDENTIFY THIS KEY INFORMATION WITHOUT EXTRA EFFORT OR PUTTING ON READING GLASSES. LAST WEEK, WHILE AT AN ENTRANCE TO THE PARKING GARAGE AT WORK, I ADVANCED  BECAUSE I THOUGHT MY ACCESS BADGE HAD OPENED THE GATE. UNFORTUNATELY, IT (THE GATE) CAME DOWN BEFORE I HAD A CHANCE TO ENTER THE GARAGE. I BACKED UP, REAPPLIED MY KEY CARD, BUT FAILED TO IDENTIFY I WAS STILL IN REVERSE. WHEN I STARTED TO ATTEMPT TO GO FORWARD, I FAILED TO NOTICE DUE TO THE SMALL FONT THAT I HAD NOT SUCCESSFULLY RETURNED TO FORWARD DRIVE AND ALMOST BACKED UP INTO THE CAR BEHIND ME WAITING THEIR TURN TO ENTER THE GARAGE. I ALSO NOW HAVE DIFFICULTY IN PARKING LOTS CONFIRMING WHETHER I AM IN DRIVE, PARK OR REVERSE WHEN ATTEMPTING TO MANEUVER. THE TINY FONT IS A MAJOR SAFETY CONCERN!! I HAVE CHECKED ON THE TESLA WEBSITE OWNER FORUMS AND THIS PROBLEM IS THAT WIDESPREAD FOR 'MIDDLE AGED AND OLDER' OWNERS. THERE WAS EVEN A POST BY AN OPTHALMOLOGIST (MD) THAT THIS WAS DANGEROUS AND UNACCEPTABLE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11388130,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2021","dateComplaintFiled":"01/14/2021","vin":"5YJSA1E24JF","components":"UNKNOWN OR OTHER","summary":"TOUCHSCREEN BECAME INOPERATIVE WHILE DRIVING WHICH IMPACTS DRIVING WHILE IN AUTO PILOT.  I CONTACTED TESLA SERVICE AND GOT THE RUN AROUND.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11385287,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2020","dateComplaintFiled":"12/28/2020","vin":"5YJSA1E2XJF","components":"ELECTRICAL SYSTEM","summary":"THE VEHICLE DOWNLOADED TESLA UPDATE ON 12/27/20202. THE FIRMWARE VERSION IS 2020.48.26. AFTER THE UPDATE WAS INSTALLED, THE INSTRUMENT PANEL ABOVE THE STEERING WHEEL HAD VERY SMALL ILLEGIBLE FONT. FOR EXAMPLE, THE TRANSMISSION SHIFT INDICATOR LETTERS (P, D, R) WERE TOO SMALL TO READ WHICH IS CRITICAL. MPH, AND PERCENTAGE OF POWER REMAINING WERE ALSO NEAR ILLEGIBLE AS WELL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11383606,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2020","dateComplaintFiled":"12/16/2020","vin":"5YJSA1E20JF","components":"SUSPENSION","summary":"HERE'S A 2018 IN THE JUNKYARD : HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38405473?ROWNUMBER=9  BACK WHEEL HAS GONE ALL WHOMPY.  AS USUAL.  YOU KNOW WHAT TO DO.  GET THESE LETHAL WEAPONS OFF THE ROADS.  THANK YOU.  KEEF","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11377444,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2020","dateComplaintFiled":"12/02/2020","vin":"5YJSA1E2XJF","components":"VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE","summary":"WHILE DRIVING ON THE EXPRESSWAY, CRUISE CONTROL WAS ENGAGED AT 65-70 MPH FOR 3-5 MINUTES, UNTIL SUDDENLY, THE CAR SLOWED DOWN ALL BY ITSELF TO AROUND 50MPH WITH VIBRATION AND JERKING. THE BRAKE WAS NOT DEPRESSED AT ALL. NO OTHER CARS WERE IN FRONT OF ME OR AROUND ME AT THE TIME OF INCIDENT","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11377134,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2020","dateComplaintFiled":"11/30/2020","vin":"5YJSA1E23JF","components":"ELECTRICAL SYSTEM","summary":"THIS RELATES TO A TESLA WARRANTY ADJUSTMENT PROGRAM NOTICE ISSUED NOVEMBER 09, 2020. THERE IS A MALFUNCTIONING OF A MEMORY CHIP (EMBEDDED MULTIMEDIACARD WHICH CAUSES THE SCREEN TO FREEZE OR BLACKOUT OR GET FUZZY AND DOES NOT ALLOW YOU TO MAKE OR SAVE CHANGES TO THE VEHICLE CONTROL TOUCH SCREEN. MY CAR WAS RESET TO FACULTY DEFAULT ON NOVEMBER 23, 2020, WITHOUT CHANGING THE CHIP, AND THE NEXT DAY IT FAILED AGAIN. I HAVE SCHEDULED A SERVICE VISIT FOR DECEMBER 02 2020 WITH THE EXPECTATION THAT THE FAULTY CHIP WILL BE REPLACED. PREVIOUSLY MY SCREEN HAD A YELLOW BORDER THAT APPEARED FROM NOWHERE AND THE TESLA SERVICE TEAM USED SOME SORT OF UV LIGHT TO REMEDY THE SITUATION IN JUNE OF 2020. AT THAT TIME THEY TOLD ME IF THE YELLOW BORDER REAPPEARS THEN THE SCREEN WILL NEED TO BE CHANGED. AT THE JUNE 2020 SERVICE VISIT THEY APPARENTLY ALSO REPLACED, AT NO CHARGE, A COMPUTER COMPONENT. THE SCREEN FAILURE I AM REPORTING TODAY BEGAN SHORTLY AFTER THE JUNE 2020 COMPONENTS WERE CHANGED, APPROXIMATELY FIRST NOTICED AUGUST 1, 2020. MY ONGOING CONCERN IS THAT THIS PROBLEM NEEDS TO BE FULLY VETTED AND REPAIRED DURING THE WARRANTY PERIOD AS THESE COMPONENTS ARE QUITE EXPENSIVE. TESLA OWES ITS CUSTOMERS A DEFINITE FIX OF THE SCREEN AND THE ONBOARD COMPUTER PROBLEMS, AND AN ASSURANCE THAT THE CLOCK WILL RESTART ON ANY REPAIRS MADE UNDER WARRANTY (WHAT I AM PROPOSING IS THAT TESLA DOES A GOOD FAITH EXTENSION OF CERTAIN OF THE VEHICLE'S COMPONENTS SO THAT CUSTOMERS ARE COVERED FOR PROBLEMS NOT RELATED TO NORMAL WEAR AND TEAR FOR A REASONABLE PERIOD OF TIME). THANK YOU.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11376712,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2020","dateComplaintFiled":"11/27/2020","vin":"5YJSA1E23JF","components":"SUSPENSION,WHEELS,UNKNOWN OR OTHER","summary":"1. SUSPENSION PROBLEM, ONGOING CONCERN. 2. EXCESSIVE TIRE WEAR OF UNKNOWN CAUSE. 3. DRIVER SCREEN FOR MANAGING VEHICLE CONTROLS IS FAULTY AND HOPEFULLY BEING FIXED VIA A WARRANTY ALERT DATED NOVEMBER 09, 2020. SEE ATTACHED DOCUMENT. MY CONCERN IS THAT TESLA IS NOT FORTHCOMING IN SOLVING THIS SUSPENSION PROBLEM. I WOULD ENCOURAGE YOUR AGENCY TO INVESTIGATE CLAIMS INTO MODEL S VEHICLES PRODUCED THROUGH 2018 AS WELL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11366202,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2020","dateComplaintFiled":"10/24/2020","vin":"5YJSA1E2XJF","components":"SUSPENSION","summary":"HERE IS A TESLA IN THE JUNKYARD  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37354819?ROWNUMBER=22    THE BACK WHEEL AND SUSPENSION HAS FALLEN TO BITS. NO CRASH DAMAGE. JUST THE SUSPENSION PARTS CRACKED AND SNAPPED.  DESPITE TESLAS CLAIM THAT ONLY A SMALL NUMBER OF TESLA MODEL YEAR CARS THAT WERE EXPORTED TO CHINA NEED TO BE RECALLED BECAUSE OF BAD ROADS AND DRIVERS IN CHINA THIS PROBLEM IS AFFECTING EVERY TESLA AROUND THE WORLD.  TESLA DESIGN, MANUFACTURING AND QUALITY CONTROL IS FAECAL.  NHTSA HAS RECEIVED HUNDREDS OF COMPLAINTS ABOUT THIS.  WHEN WILL YOU STOP COVERING UP FOR ELON MUSK AND DEMAND A RECALL OF THESE DEADLY CARS?  IT IS ABSURD FOR TESLA TO MERELY ISSUE OBSCURE TECHNICAL SERVICE BULLETINS AND TO CLAIM THAT SUSPENSION FAILURES DO NOT POSE A SAFETY RISK.    RECALL THESE TIME-BOMBS IMMEDIATELY.  THANK YOU.  KEEF","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11355634,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2020","dateComplaintFiled":"09/17/2020","vin":"5YJSA1E2XJF","components":"SUSPENSION","summary":"HERE IS A TESLA IN THE JUNKYARD.  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37354819?ROWNUMBER=42    IT IS NOT BADLY DAMAGED, JUST THAT THE BACK WHEEL AND SUSPENSION HAS FALLEN OFF.  YOU CAN SEE PERFECTLY CLEARLY IN THE PHOTOGRAPHS THAT THIS IS A SELF-INFLICTED INJURY CAUSED BY SNAPPED SUSPENSION LINKS.  USING EXTRUDED ALUMINIUM AND LOW QUALITY CAST PARTS IS A RECIPE FOR DISASTER.  TESLA HAS A CULTURE OF COVER-UP. EMPLOYEES ARE INDOCTRINATED TO DEFEND THE MISSION. THEY ARE UNDER ILLEGAL ELECTRONIC SURVEILLANCE AND DO NOT  DARE TO BLOW THE WHISTLE.     LIVES ARE AT STAKE.  PLEASE TAKE ACTION.  THANK YOU.  KEEF","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11354864,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2020","dateComplaintFiled":"09/14/2020","vin":"5YJSA1E24JF","components":"UNKNOWN OR OTHER","summary":"MY VEHICLE ELECTRONCS FREEZE AND AM UNABLE TO USE THE INDICATORS   THE VEHICLE WENT TO THE DEALER AND THEY SENT BACK SAYIN THE FUTURE SOFTWARE UPDATE WILL RESOLVE THIS ISSUE. I HAV ME VIDEO OF THE INCIDENT","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11340125,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2020","dateComplaintFiled":"07/18/2020","vin":"5YJSA1E22JF","components":"SUSPENSION,UNKNOWN OR OTHER","summary":"HERE IS A TESLA IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36845198?ROWNUMBER=5 THE ONLY DAMAGE IS TO THE FRONT LH SIDE. THE STEEL BUMPER ATTACHMENT BAR IS UNDAMAGED WHICH SUGGESTS THAT THE DAMAGE WAS NOT THE RESULT OF A FRONTAL IMPACT. REGARDLESS OF THE CAUSE OF THE DAMAGE THE FACT IS THAT ONCE AGAIN THE CAST MONKEY-METAL STEERING KNUCKLE HAS FRACTURED IN HALF.  THE CAR ALSO DOES APPEAR TO BE BOTTOMED OUT ON ITS AIR SUSPENSION. TESLAS DO NOT HAVE ANY LIMIT STOPS ON THE SUSPENSION. IT IS QUITE PROBABLE THAT THE MCU FAILURES THAT ARE UNDER NHTSA INVESTIGATION ARE CONTRIBUTING TO THE PROBLEM. HERE IS A THREAD IN WHICH ANOTHER OWNER REPORTS A FRACTURED STEERING KNUCKLE BUT THE ABSURDLY LOW SUSPENSION HEIGHT IS BLAMED ON A THIRD PARTY LOWERING KIT. (CAR WAS A RECENTLY PURCHASED CPO FROM TESLA) HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FRONT-DRIVERS-STEERING-KNUCKLE-FRACTURED-WHILE-DRIVING-AT-55MPH-VIDEO.199103/ SNIP ** I HAVEN'T HEARD OF THIS BEFORE, AND IT DOESN'T SEEM COMMON. I'M ASSUMING A CASTING DEFECT CAUSED A CRACK THAT PROPAGATED INTO A COMPLETE FRACTURE. LUCKILY MY DASHCAM SHOWS THAT THIS WASN'T CAUSED BY HITTING ANYTHING, AS I'M SURE THAT'S THE LIKELY REASON SC WOULD GIVE FOR A CASTING TO FRACTURE LIKE THAT.  35K MI, 2016 P90D **  TESLA HAS REDESIGNED THIS KNUCKLE AT LEAST 3 TIMES. THE OLDER VERSIONS HAVE NOT BEEN RECALLED. EVEN THE NEW VERSIONS ARE STILL SNAPPING.  YOU KNOW WHAT TO DO. SO PLEASE DO IT. REGARDS [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11337666,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2020","dateComplaintFiled":"07/06/2020","vin":"5YJSA1E26JF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I DROPPED MY PERSONAL TESLA AT TESLA SERVICE TO GET  AN MCU/CENTER SCREEN FAILURE REPAIRED. AS I LEFT THE LOT, THE SCREEN IN THE LOANER CAR REBOOTED ITSELF. APPARENTLY THAT IS THE PRECURSOR TO FAILURE. IT FEELS WEIRD KNOWING THIS CAR IS PROBABLY ABOUT TO FAIL THE WAY MINE DID.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11330506,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2020","dateComplaintFiled":"06/24/2020","vin":"5YJSA1E29JF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"THE TOUCH SCREEN HAS BECOME COMPLETELY UNRESPONSIVE/WENT DARK. I FIRST DISCOVERED THE PROBLEM WHILE THE CAR WAS PARKED IN THE GARAGE, INFREQUENTLY USED. THIS HAS BEEN THE CASE FOR THE LAST 4 WEEKS, ALSO RENDERING THE MOBILE APP UNRESPONSIVE/UNABLE TO CONNECT TO MY CAR. AS A RESULT, THE AC HAS BEEN STUCK ON, RUNNING CONTINUOUSLY FOR A MONTH SINCE THIS ISSUE STARTED. MY TESLA SERVICE APPT. HAS BEEN DELAYED TWICE DUE TO REPLACEMENT PARTS UNAVAILABLE. THIS NEW ARTICLE SEEMS TO DESCRIBE THE SAME PROBLEM MY CAR (AND OTHERS WITH THE SAME MODEL) IS/ARE EXPERIENCING: HTTPS://APPLE.NEWS/A3RF2D8AGQO6J-CETTN354G.  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11330211,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2020","dateComplaintFiled":"06/22/2020","vin":"5YJSA1E29JF","components":"VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"AS I WAS TURNING RIGHT INTO A PARKING SPACE GOING AT A VERY SLOW SPEED, THE TESLA SUDDENLY ACCELERATED TO FULL SPEED.  I DID NOT PRESS THE GAS OR COMMIT ANY OTHER USER ERROR.  I TRIED TO APPLY THE BRAKE.  HOWEVER, BECAUSE OF THIS SUDDEN UNINTENDED ACCELERATION, I CRASHED INTO THE BUILDING IN FRONT OF ME.  *TR","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11324261,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/24/2018","dateComplaintFiled":"05/12/2020","vin":"5YJSA1E24JF","components":"ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2018 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING AT VERY SLOW SPEED AND PARKING, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING AND CRASH INTO A TRANSFORMER. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TESLA OF HONOLULU (1450 ALA MOANA BLVD, HONOLULU HI) WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED THE SAME FAILURE HAD OCCURRED WHILE PARKING CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A CONCRETE WALL. DURING THE CRASH THE DRIVER SUSTAINED A CHEST INJURY DUE TO THE AIR BAG DEPLOYING WHICH REQUIRED MEDICAL TREATMENT. NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT ALSO STATED THAT WHILE DRIVING THE INSTRUMENT DISPLAY PAD HAD SUDDENLY BLACKED OUT ON MULTIPLE OCCASIONS AND THE DOORS HAD FAILED TO OPEN ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE FAILURE MILEAGE WAS 7,410. OWNER IS EXTREMELY SCARED TO DRIVE AGAIN. CAR IS SITTING IN THE GARAGE. WORRIED ABOUT ANYONE DRIVING THE CAR MAY GET INTO A FATAL ACCIDENT.*DT*JB","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11323092,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2020","dateComplaintFiled":"05/03/2020","vin":"5YJSA1E28JF","components":"UNKNOWN OR OTHER","summary":"ON APRIL 17, 2020 AROUND NOON WHILE DRIVING ON THE FAR LEFT LANE OF INTERSTATE 495 AT ABOUT 55 MPH, MY RIGHT REAR WINDOW SHATTERED UNEXPECTEDLY. THERE WERE NO INDICATION OF ANYTHING HITTING MY CAR AS NO CARS WERE BESIDE, IN FRONT, OR BEHIND ME AT THE TIME OF INCIDENT. AFTER DOING SOME RESEARCH ON THE INCIDENT, I LEARNED THAT OTHER TESLA USERS HAVE HAD THE SAME INCIDENT HAPPEN TO THEM INVOLVING THE SAME RIGHT REAR BACK WINDOW.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11322359,"manufacturer":"Tesla, Inc.","crash":true,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2020","dateComplaintFiled":"04/27/2020","vin":"5YJSA1E21JF","components":"STEERING,SUSPENSION,VEHICLE SPEED CONTROL","summary":"THE CAR SOFTWARE HAS BEEN MODIFIED AND APPEARS TO BE COMPROMISED. SETTINGS RELATED TO SAFETY AND AUTOPILOT HAVE BEEN UNSTABLE. DRIVER PROFILE DOES NOT WORK PROPERLY. FACTORY RESET PERFORMED BY TESLA PARAMUS AND BY SWITCHING EMAIL ACCOUNT DOESN'T NOT REMOVE THE MALWARE. PERSONAL DATA AND MALFUNCTIONING OF THE CAR CONTINUE DESPITE SEVERAL COMPLAINTS TO TESLA.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11321940,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2020","dateComplaintFiled":"04/22/2020","vin":"5YJSA1E29JF","components":"SUSPENSION","summary":"TL* THE CONTACT OWNS A 2018 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING ON AUTOPILOT, THE VEHICLE PULLED TO THE LEFT AND STRUCK THE FREEWAY CENTER DIVIDER. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT SUSPENSION WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP BUT WAS NOT DIAGNOSED NOR REPAIRED. NO WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS CONCERNED THAT THE INSURANCE COMPANY DECLINED TO ACCEPT LIABILITY. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,514.*DT*JB","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11321355,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/16/2020","dateComplaintFiled":"04/16/2020","vin":"5YJSA1E29JF","components":"UNKNOWN OR OTHER","summary":"I WAS DRIVING MY TESLA MODEL S IN LOS ANGELES FREEWAY USING AUTOPILOT AT APPROXIMATELY 60 MILE/HOUR. SUDDENLY CAR STOP TRACKING THE ROAD AND TURN LEFT. EVEN THOUGH I TRIED TO CONTROL THE CAR I WAS TOO LATE AND CAR HIT THE MIDDLE DIVIDER. I HAVE REPORTED THIS ISSUE TO TESLA.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11315499,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2019","dateComplaintFiled":"03/02/2020","vin":"5YJSA1E2XJF","components":"SUSPENSION","summary":"HERE IS ATESLA MODEL S IN THE JUNKYARD.  HTTPS://WWW.COPART.COM/LOT/26038980/PHOTOS\\    IT HAS BEEN IN A ROLLOVER AND IS BADLY DAMAGED.  THE BACK RIGHT HAND WHEEL AND COMPLETE SUSPENSION HAS FALLEN OFF AND THE BODYWORK IN THAT AREA SHOWS DAMAGE CONSISTENT WITH THE WHEEL BEING EJECTED THROUGH THE WHEEL WELL.  GIVEN THE HUGE NUMBER OF CASES OF TESLA SUSPENSION FAILURES IT SEEMS HIGHLY LIKELY THAT THE LOSS OF A WHEEL IS WHAT CAUSED THE ROLLOVER AND IS NOT SIMPLY THE RESULT OF CRASH DAMAGE.  FOR MANY OTHER EXAMPLES OF TESLA SUSPENSION BREAKAGES GO HERE HTTPS://TWITTER.COM/HASHTAG/WHOMPYWHEELS    NOT JUST IN AMERICA. TESLAS ARE GOING WHOMPY ALL OVER THE WORLD.    PLEASE INVESTIGATE.  THANKS.  KEEF","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11312175,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"11/17/2019","dateComplaintFiled":"02/28/2020","vin":"5YJSA1E22JF","components":"STEERING","summary":"I HAD A 2018 TESLA S.  I WAS DRIVING NORTH ON US 395 IN LANE 2 OF A 4 LANE DIVIDED HIGHWAY AT 0030 ABOUT 20 MILES SOUTH OF LONE PINE, CA.  IT WAS PITCH BLACK OUT.  I WAS THE DRIVER OF A TESLA S IN SEMIAUTONOMOUS DRIVER-ASSIST MODE.  THE ROAD WAS GOING UP HILL AND I CLICKED MY TURN SIGNAL TO PASS A SEMI TRAILER AND MY CAR WENT INTO THE LEFT LANE AND PASSED THE TRUCK.  AFTER GOING A SIGNIFICANT DISTANCE IN FRONT OF THE TRUCK AND STARTING DOWN HILL AND I CLICKED MY TURN SIGNAL TO RETURN TO THE RIGHT LANE.  THE CAR WENT INTO THE RIGHT LANE AND CONTINUED ONTO THE RIGHT LANE BUT CONTINUED ABRUPTLY ONTO THE SHOULDER.  IT FELT LIKE THE STEERING WHEEL TURN TO THE RIGHT AND WE WENT OFF THE ROAD INTO A DITCH 15-20 FEET BELOW.    MY HANDS WERE ON THE STEERING WEAL, A FACT I CAN PROVE BECAUSE I SUFFERED A FRACTURE OF THE THIRD METACARPAL HEAD OF MY LEFT HAND, A FRACTURE AN ORTHOPEDIST CALLED AN \"AIRBAG FRACTURE\".  ALSO THERE WAS BUSING OF MY DISTAL DIGITS OF THE FINGERS OF MY LEFT HAND.  THE CAR WAS A TOTAL LOSS.  MY WIFE WHO WAS SLEEPING AT THE TIME WAS IN THE FRONT PASSENGER SEAT AND SUFFERED SIGNIFICANT TRAUMA FROM HER SEAT BELT, A FRACTURE OF THE LATERAL SPINE OF C-7, BILATERAL FIRST RIB FRACTURES, STERNUM FRACTURE AND A T-12 BLOWOUT FRACTURE.  I HAVE COPIES OF MY X-RAY OF MY HAND FRACTURE AND A PICTURE OF THE ECHYMOSIS OF MY FINGERS.  I REPORTED THE ACCIDENT TO TESLA WITH THE DATE AND TIME OF THE ACCIDENT AND WAS TOLD THEY WOULD GET BACK TO ME AFTER INVESTIGATING, BUT THEY HAVEN'T.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11311755,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2020","dateComplaintFiled":"02/26/2020","vin":"5YJSA1E2XJF","components":"VEHICLE SPEED CONTROL","summary":"AS I WAS PARKING THE CAR, THE CAR SUDDENLY ACCELERATED WITHOUT WARNING, WENT OVER THE CURB AND HIT A TREE AT HIGH SPEED. THE AIR BAGS DEPLOYED DURING THE CRASH AND THE FRONT OF THE CAR WAS BADLY DAMAGED. I SMELT SMOKE IN THE CAR AFTER THE ACCIDENT. WE GOT OFF THE CAR IMMEDIATELY AFRAID OF THE BATTERY GOING INTO FLAMES. THE CAR HAD TO BE TOWED AWAY.  THIS WAS SUCH AN UNUSUAL EVENT AND A FREAKY ACCIDENT AS THE CAR ACCELERATED AS I WAS PARKING IT. THE CAR CAME TO A STOP BEFORE IT ACCELERATED AT HIGH SPEED AND I LOST CONTROL OF THE CAR. IT MUST BE AN ERROR IN THE CAR'S TECHNOLOGY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11310421,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2020","dateComplaintFiled":"02/20/2020","vin":"5YJSA1E21JF","components":"SUSPENSION","summary":"DESIGN FLAW ON THE REAR SUSPENSION SET UP CAUSES EXCESSIVE TIRE WEAR ON THE INSIDE OF THE TIRES. VERY LIKELY GOES WITHOUT BEING DETECTED EVEN BY THE SERVICE CENTERS AND CAN CAUSE SERIOUS ACCIDENTS DUE TO TIRE BLOW OUTS SPECIALLY ON FREEWAY DRIVES.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11307883,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2020","dateComplaintFiled":"02/08/2020","vin":"5YJSA1E27JF","components":"VEHICLE SPEED CONTROL","summary":"I WAS PULLING INTO A PARKING SPOT IN A PLACE I PARK ON MANY OCCASIONS, HAD MY FOOT OFF THE ACCELERATOR, TO PUT ON THE BRAKE, AND THE CAR SUDDENLY ACCELERATED, WENT UP OVER THE CURB, AND ALMOST DOWN AN EMBANKMENT.  I WAS ABLE TO STOP THE CAR BEFORE THAT HAPPENED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11307454,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2020","dateComplaintFiled":"02/06/2020","vin":"5YJSA1E22JF","components":"STRUCTURE,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"I WAS USING THE AUTOSUMMON ON MY TESLA.  I HAD USED THE CAR TO PARK ITSELF SO FIGURED THAT IT WOULD BE SAFE TO TRY.  CAR WAS CLOSE TO A WALL.  CAR IMMEDIATELY MOVED FORWARD AND HIT THE WALL.  THERE WAS NO TIME TO STOP IT AS IT TURNED IMMEDIATELY.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11307382,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2019","dateComplaintFiled":"02/05/2020","vin":"5YJSA1E2XJF","components":"VEHICLE SPEED CONTROL","summary":"I WAS AT A PARKING LOT AND I WAS MAKING MY WAY INTO A SLOT WHEN I FIRST HAD TO REVERSE THEM WHEN I CHANGED THE GEAR THE DRIVE AND RELEASED THE BREAKS TO MOVE FORWARD INTO THE SLOT I SUDDENLY ACCELERATED AND HAD TO PRESS ON THE BREAKS HARDER THAN EVER BECAUSE I THOUGHT AT FIRST I WAS RELEASING IT TOO FAST. BUT EVENTUALLY I SCREECHED INTO A FULL STOP AND AVOIDED HITTING THE CARS PARKED AND WORSE GOING OVER THE STREET ONTO INCOMING TRAFFIC. I NOTICED TIRE MARKS THAT MY BREAKING HAD MADE AT THE LOT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11302964,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2020","dateComplaintFiled":"01/30/2020","vin":"5YJSA1E24JF","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2018 TESLA MODEL S. THE CONTACT STATED THAT WHILE STILL SEATED IN THE VEHICLE IN THE DRIVEWAY AFTER THE VEHICLE WAS STOPPED AND THE GEAR SHIFT LEVER PLACED IN THE PARK POSITION, THE FRONT SEAT PASSENGER ATTEMPTED TO EXIT THE VEHICLE AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO THE VEHICLE PARKED IN FRONT. THE VEHICLE THEN INDEPENDENTLY REVERSED AND CRASHED INTO A TREE. THE VEHICLE EVENTUALLY CAME TO A STOP AFTER THE CONTACT RELEASED THE BRAKE PEDAL. BOTH THE PASSENGER AND THE DRIVER EXITED THE VEHICLE WITHOUT INJURIES. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE OTHER VEHICLE SUSTAINED MAJOR BODY DAMAGE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,700.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11302573,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2019","dateComplaintFiled":"01/28/2020","vin":"5YJSA1E41JF","components":"UNKNOWN OR OTHER","summary":"I AM THE OWNER OF A 2018 TESLA MODEL P100D. ON DEC 17 AT APPROXIMATELY 11:40 AM I AND A BUSINESS ASSOCIATE WERE DRIVING TO MY HOME AT 804 DUKE STREET, ALEXANDRIA, VA.  MY ASSOCIATE WAS DRIVING APPROXIMATELY 1-2 MILES/HOUR AND STARTING TO PARK.  THE PARKING LOCATION IS  IN FRONT OF A BRICK WALL.  WHILE COMING TO OUR FINAL STOP THE TESLA BEGAN TO ACCELERATE ON ITS OWN AS THOUGH THE GAS WAS PUNCHED (IT WAS NOTE). THE CAR THRUST FORWARD AND SLAMMED INTO THE WALL, DESTROYING A PART OF THE WALL AND DAMAGING THE FRONT OF THE TESLA.  THE AIR BAGS DID NOT ENGAGE AND WE WERE NOT INJURED.  THE CAR SIMPLY ACCELERATED ON ITS OWN.  I REPORTED THE INCIDENT TO TESLA BUT THEY HAVE NOT RESPONDED.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11300887,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2019","dateComplaintFiled":"01/21/2020","vin":"5YJSA1E26JF","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2018 TESLA MODEL S. THE CONTACT STATED WHILE SHIFTING INTO PARK, THE VEHICLE SUDDENLY ACCELERATED FORWARD AND IMPACTED INTO THE WALL OF A BUILDING. THE FRONT OF THE VEHICLE WAS DAMAGED AS WELL AS THE BUILDING CAUSING ITS ELECTRIC TO SHUT OFF. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ASKED ABOUT THE AIR BAG DEPLOYMENT AND CONFIRMED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVABLE AFTER THE IMPACT. THE CONTACT STATED SHE CONTACTED HER INSURANCE COMPANY AND HAD THE COSMETIC REPAIRS PERFORMED AT AN APPROXIMATE $5,000 REPAIR COST. THE MANUFACTURER AND DEALER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 12,000.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11300152,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2020","dateComplaintFiled":"01/17/2020","vin":"5YJSA1E26JF","components":"AIR BAGS,STRUCTURE,SERVICE BRAKES","summary":"IT WAS ON FRIDAY MORNING ON JANUARY 11TH 2020 AT 8.30AM. I WAS SLOWLY PULLING INTO A PARKING SPACE IN FRONT OF MY MEDICAL OFFICE WHERE I HAVE PRACTICED FOR 21 YEARS. I WAS IN AN OUTDOOR PARKING DECK. I TOUCHED THE BRAKES TO STOP THE CAR AND THE CAR SUDDENLY ACCELERATED FORWARDS AND HIT A CONCRETE WALL IN FRONT OF IT. I KNOW THAT I DID NOT HIT THE ACCELERATOR. I WAS SLAMMED INTO MY STEERING WHEEL. MY AIRBAG DID NOT DEPLOY.  I HAVE BEEN DRIVING FOR 30 YEARS AND HAVE DRIVEN A TESLA FOR 5 YEARS. I KNOW THE DIFFERENCE BETWEEN THE ACCELERATOR AND THE BRAKE. TESLA CLAIMS THAT I PUT MY FOOT ON THE ACCELERATOR AND DROVE INTO THE CONCRETE WALL. THAT IS NOT WHAT HAPPENED. I HAVE SERIOUS SAFETY CONCERNS ABOUT WHAT HAPPENED. THE CAR WAS OUT OF MY CONTROL.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11290923,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"12/23/2019","vin":"5YJSA1E23JF","components":"SUSPENSION","summary":"TESLA IN SALVAGE YARD.  HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34608873&ROWNUMBER=43&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE  ALLOY STEERING KNUCKLE HAS SIMPLY SNAPPED IN HALF.  WHERE DO THEY MAKE THESE PARTS?  WILLY WONKA'S CHOCOLATE FACTORY?    CAN YOU PLEASE GET THESE CONTRAPTIONS RECALLED.  THANK YOU   KEEF","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11289750,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2019","dateComplaintFiled":"12/17/2019","vin":"5YJSA1E23JF","components":"SUSPENSION","summary":"HERE IS A TESLA MODEL S IN THE JUNKYARD.  THERE IS HARDLY ANY IMPACT DAMAGE TO THE BODYWORK. NO AIR-BAGS HAVE BEEN DEPLOYED.  THE CAST ALLOY STEERING KNUCKLE HAS CRACKED IN HALF.  THE ONLY POSSIBLE WAY FOR THAT TO HAPPEN IS IF THERE IS A CASTING FLAW DURING MANUFACTURE.  THIS IS A HEAVY HIGH PERFORMANCE CAR THAT IS FREQUENTLY DRIVEN HANDS FREE ON SO CALLED AUTOPILOT. HAVING SUCH BADLY MADE WEAK SUSPENSION PARTS ONLY ADDS TO THE DANGER.  WILL YOU PLEASE INVESTIGATE THIS CASE AND THAT OF SO MANY OTHER TESLA SUSPENSION FAILURES.  THANK YOU.  KEEF","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11282952,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2019","dateComplaintFiled":"11/30/2019","vin":"5YJSA1E29JF","components":"STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"TWICE RECENTLY WHILE DRIVING ON HIGHWAY AT NIGHT, THE CAR COMPUTER STARTED FAILING.  LIGHTS WENT OUT, TURN SIGNALS DIDN'T WORK, EVENTUALLY THE WHOLE SCREEN AND DASHBOARD THAT LET YOU DRIVE TURNED BLANK. I HAD TO FIND A WAY TO QUICKLY PULL TO THE SIDE OF THE ROAD AND RESET THE CAR BY PRESSING AND HOLDING THE TWO BUTTONS ON STEERING WHEEL. THIS IS A VERY UNSAFE CONDITION.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11282440,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/31/2018","dateComplaintFiled":"11/26/2019","vin":"5YJSA1E21JF","components":"EXTERIOR LIGHTING","summary":"BACKUP LIGHTS ARE INADEQUATELY BRIGHT AT NIGHT, IN DARK SITUATIONS ALLOWING NO ABILITY TO MAKE OUT GROUND FEATURES WHEN BACKING UP.      TESLA HAS UPDATED FIRMWARE AND REPLACED CAMERA WITH NO IMPROVEMENT.  SAFETY DEFECT OF BEING UNABLE TO SEE BEHIND CAR WHEN BACKING UP AT NIGHT NOT FIXED, SEEMS TO BE A DESIGN PROBLEM WITH THE CAR.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11278591,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2019","dateComplaintFiled":"11/07/2019","vin":"5YJSA1E26JF","components":"SUSPENSION","summary":"PLEASE NOTE...I HAVE USED THE VIN OF ANOTHER RANDOM JUNKYARD TESLA SINCE I DO NOT KNOW THE VIN OF THE CAR WHICH IS THE SUBJECT OF THIS COMPLAINT.  POSTED TODAY ON THE TMC.  AN OWNER'S WHEEL HAS GONE WHOMPY AND IS SCRAPING ON THE INSIDE OF THE WHEEL ARCH AND MAKING ALARMING NOISES.  TESLA SERVICE TELL HIM TO GO FLY A KITE.  HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/LEFT-FRONT-CHAMBER-LINK.172715/    ZAFRA88, 34 MINUTES AGO        LONG STORY SHORT MY FRONT DRIVER TIRE IS RUBBING ON THE INNER FENDER WALL WHEN TURNING RIGHT AND MAKES A LOUD NOISE.      BROUGHT TO THE SC AND THEY SAID ALIGNMENT NEEDS TO BE DONE TO FIX THE ISSUE.        WAS TOLD ALIGNMENT CAN'T BE DONE BECAUSE THE \"CHAMBER LINK\" WAS DAMAGED TO OUTSIDE IMPACT.        FIRST WHAT IS THE CHAMBER LINK, POSSIBLY A TYPO AND MEANT CAMBER LINK?        THAT IS NOT A CONTROL ARM IS IT?        THEY TOLD ME THIS IS NOT COVERED BY WARRANTY BECAUSE OF THIS OUTSIDE IMPACT BUT HOW CAN THEY PROVE THERE WAS OUTSIDE INFLUENCE AND NOT A DEFECTIVE PART?        ATTACHED IS THE WRITE UP   ..... CONCERN - CLIENT STATES SQUEAKY METAL NOISE FROM RIGHT FRONT WHEEL.........    PLEASE INVESTIGATE.  ENRAGED CITIZEN ETC.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11276944,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"10/29/2019","vin":"5YJSA1E21JF","components":"SUSPENSION","summary":"HERE IS ANOTHER MODEL X IN THE JUNKYARD.  HTTPS://WWW.COPART.COM/LOT/53749689  THE FRONT WHEEL AND COMPLETE SUSPENSION HAS SIMPLY FALLEN OFF.  THIS IS NOT THE RESULT OF CRASH DAMAGE.  IT IS SELF INFLICTED INJURY CAUSED BY THE WHEEL WHOMPING AROUND AFTER THE FRAIL SUSPENSION FELL TO BITS.  PLEASE TAKE ACTION BEFORE MORE PEOPLE GET KILLED BY THESE DEADLY DEFECTIVE JALOPIES.  THANK YOU.  UNHINGED CITIZEN.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11270166,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2019","dateComplaintFiled":"10/22/2019","vin":"5YJSA1E20JF","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"ON AT LEAST 2 OCCASIONS, WHILE DRIVING THE CAR, THE ELECTRICAL SYSTEM STOPPED WORKING. ONE TIME, THE CAR JUST SHUT DOWN AT A STOP SIGN NEARBY MY OFFICE; THE SECOND TIME, WHILE DRIVING ON THE HIGHWAY, THE CAR CONTINUED TO RUN BUT ALL OF THE OTHER ELECTRONS: SPEEDOMETER, TURN SIGNALS, RADIO STOPPED WORKING. WHEN I PULLED OVER, THE ENTIRE CAR SHUT DOWN. BOTH INSTANCES REQUIRED A \"HARD STOP\" TO RE-START THE CAR. THE DEALER INFORMED ME THAT THIS CAN HAPPEN WHEN THE SOFTWARE HAS NOT BEEN RECENTLY UPDATED. HOWEVER, YOU NEED WI-FI TO UPDATE THE SOFTWARE AND IT IS NOT READILY AVAILABLE WHERE I RESIDE AND PARK MY CAR.     I CONSIDER THIS SITUATION EXTREMELY DANGEROUS IN THAT THE CAR CAN SPONTANEOUSLY SHUT DOWN WHILE IN USE. I AM TAKING THE CAR INTO THE DEALER TODAY-PROBABLY SO THEY CAN UPGRADE THE SOFTWARE ON SITE. HOWEVER, THIS DOES NOT ADDRESS FUTURE POTENTIAL ISSUES WITH THE CAR. I DO NOT HAVE THE ABILITY TO ROUTINELY TAKE THE CAR INTO THE DEALERSHIP FOR UPGRADES. FURTHER, THERE IS NO MESSAGE FROM TESLA WHEN THE UPGRADES ARE AVAILABLE.     PLEASE HELP. I REALLY HAVE NO DESIRE TO DIE WHEN THE CAR STOPS WORKING WHILE DRIVING IT!","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11268129,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2019","dateComplaintFiled":"10/13/2019","vin":"5YJSA1E26JF","components":"SUSPENSION","summary":"THIS IS A COMPLAINT ABOUT TESLA BROKEN SUSPENSIONS.  HERE IS THE LATEST EXAMPLE...   [XXX]    PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER TESLA IN THE JUNKYARD WHICH \"QUELLE SURPRISE\" ALSO HAS A WHOMPY WHEEL.    IT SEEMS STRANGE THAT TESLA  WOULD PREFER TO DENY THAT THERE IS A WEAKNESS IN THE SUSPENSION COMPONENTS RATHER THAN ADMITTING IT AND FIXING THE PROBLEM.  TO ANYONE THAT HAS BEEN FOLLOWING THE ANTICS OF ELON MUSK RECENTLY IT COMES AS NO SURPRISE.    IT SEEMS UNLIKELY THAT THE OWNER WILL BE FILING A COMPLAINT SINCE HE HAS BEEN INFORMED THAT HE IS DRIVING THE SAFEST CAR IN THE WORLD!    THESE TESLA SUSPENSION BREAKAGES HAVE BEEN HAPPENING OVER AND OVER FOR MANY YEARS.    YOUR OWN DATABASE HAS HUNDREDS OF VALID REPORTS CONCERNING THIS.  I STRONGLY RECOMMEND THAT YOU LAUNCH AN INVESTIGATION.    THANK YOU.  ENRAGED CITIZEN.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11257794,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2019","dateComplaintFiled":"09/24/2019","vin":"5YJSA1E26JF","components":"SUSPENSION","summary":"THIS A COMPLAINT ABOUT THE TESLA SUSPENSION FORELINKS WHICH ARE STILL SNAPPING OFF AND CAUSING DANGER TO THE PUBLIC.    AT LEAST THREE NEW CASES OF FAILURE HAVE BEEN REPORTED WITHIN THE LAST FEW WEEKS.  DESPITE FORUM POSTERS URGING THE OWNERS TO REPORT THEIR FAILURES TO NHTSA THE OWNERS HAVE NOT DONE SO.  PRESSURE FROM TESLA SUPPORTERS TO \"SUPPORT THE MISSION\" AND  FINANCIAL   SELF-INTEREST MEAN THAT THESE FAILURES ARE BEING UNDER-REPORTED.    HERE IS A DISCUSSION FORUM ABOUT THIS :HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-7#POST-4035913  **SNIP**  I BELIEVE I'VE JOINED THE \"CLUB\", TOO. 2017 TESLA S 75D WITH <13,500 MILES IS IN THE SHOP NOW AFTER HAVING IT TOWED LAST NIGHT. THE SERVICE REP LET ME KNOW THAT WHILE THEY'RE NOT DONE INSPECTING IT - THEY'VE DETERMINED IT'S \"FULLY COVERED UNDER WARRANTY\".  MY STORY IS SIMILAR TO MOST. ON WAY HOME FROM WORK YESTERDAY, MY CAR STARTED MAKING STRANGE NOISES AT LOW SPEEDS, UPHILL AND/OR AROUND THESE \"ISLANDS\" SEATTLE HAS AT CROSS STREETS IN NEIGHBORHOODS TO SLOW TRAFFIC. I GOT HOME, MADE AN ONLINE SERVICE CENTER APPT FOR NEXT WEEK. WENT OUT AGAIN AND THEN THE \"CATASTROPHIC\" FAILURE BEGAN. I HAD TO DRIVE A BIT (GUESSING A HALF MILE) BEFORE I COULD FIND A SAFE SPOT AND ONE BIG ENOUGH TO PULL OVER. TIRE IS GOUGED HORRIBLY. METAL SHOWING THROUGH WHEEL WELL, CAR APPEARED TO BE SITTING ON WHEEL, BUT HARD TO SEE CLEARLY.  FOR ANYONE WHO THINKS THIS IS DUE TO \"ROUGH\" DRIVING - I POLITELY SUGGEST YOU STFU. I BABY MY CAR. **      PLEASE TAKE ACTION.    NOTE: VIN OF RANDOM TESLA IN WRECKING YARD USED IN THIS REPORT","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11228597,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/02/2019","dateComplaintFiled":"07/01/2019","vin":"5YJSA1E24JF","components":"VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"I DROVE TO WORK ON MAY 2, 2019, AND WAS TRYING TO PARK IN MY ALLOTTED PARKING STALL ON THE 3RD LEVEL OF MY OFFICE PARKING GARAGE. MY PARKING STALL WAS ALONG THE OUTER EDGE OF THE GARAGE AND THE ONLY BARRIER TO THE OUTSIDE WAS A SET OF THREE (ABOUT  \" DIAMETER) CABLES STRUNG BETWEEN OUTSIDE COLUMNS OF THE GARAGE, BESIDES A THIN PERFORATED CORRUGATED METAL SHEET OUTSIDE THE CABLES, ACTING AS A RAIN STOP. I WAS TRYING TO SLOWLY TURN RIGHT FROM THE PARKING AISLE TO PARK BETWEEN TWO PICKUP TRUCKS ON EITHER SIDE OF MY STALL. WHEN I HAD TURNED PARTWAY INTO MY STALL, MY TESLA SUDDENLY ACCELERATED INTO MY PARKING STALL AT HIGH SPEED, HIT THE OUTSIDE CABLES, REBOUNDED BACKWARDS AND STOPPED ABOUT 10 FEET FROM THE OUTSIDE CABLES. THE CABLES SAVED ME FROM PLUNGING 3 FLOORS DOWN FROM THE GARAGE. THERE WAS EXTENSIVE DAMAGE TO THE HOOD AND FRONT PORTIONS OF MY TESLA. THERE WAS ALSO SOME DAMAGE TO THE METAL CORRUGATED SHEETS OUTSIDE THE CABLES AND A SLIGHT DENT ON THE CORNER OF THE VEHICLE PARKED TO MY RIGHT.    I HAVE BEEN PARKING IN MY OFFICE PARKING STALL FOR ABOUT THE PAST SIX MONTHS WITHOUT ANY ISSUE LIKE THIS. I WANT TO KNOW WHY MY CAR ACCELERATED LIKE THAT WITHOUT WARNING AND WHY THE COLLISION WARNING SYSTEM WAS NOT TRIGGERED BY THE OUTSIDE CORRUGATED METAL SHEET.     ALSO, THERE WAS AN ISSUE WITH MY TESLA THE PREVIOUS EVENING. WHEN I TRIED TO START MY TESLA AFTER WORK, I GOT THE 'SYSTEMS ARE POWERING..' MESSAGE  ON THE SCREEN AND MY CAR WOULD NOT START EVEN AFTER A LONG WAIT. THEN, I HAD TO GOOGLE TO FIND A WAY TO REBOOT THE CAR COMPUTER, BY PRESSING TWO BUTTONS ON THE STEERING WHEEL. ON THE DAY OF THE ACCIDENT, I USED THE INTERMITTENT RAIN SENSING WIPERS FOR THE FIRST TIME, AS THERE WAS A LIGHT RAIN.    MY CAR IS STILL IN THE BODY SHOP WAITING FOR SOME BACK ORDERED PARTS. I HAVE ASKED TESLA TO DO A DIAGNOSTICS TO SEE IF THERE WERE ANY SOFTWARE BUGS IN THE SYSTEM.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11209483,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"05/12/2019","dateComplaintFiled":"05/23/2019","vin":"5YJSA1E22JF","components":"VEHICLE SPEED CONTROL","summary":"THE CAR UNINTENDED ACCELERATED WHEN I PULLED INTO GARAGE AND WAIT FOR GARAGE DOOR OPEN. THE SUDDEN ACCELERATION IS TOTALLY OUT OF CONTROL, EVEN MY FOOT FIRMLY STEP ON THE BREAK PEDAL. THE ACCELERATED CAR WENT THROUGH THE GARAGE DOOR TOWARDS RIGHT, AND HIT AND LIFT THE OTHER PARKED SUV INSIDE THE GARAGE. THE SPEED AND FORCE PUSH THE SUV TOWARDS THE BACK OF GARAGE WALL, AND TOTALLY DAMAGED THE PART OF MY GARAGE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11195326,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2019","dateComplaintFiled":"04/10/2019","vin":"5YJSA1E43JF","components":"SUSPENSION","summary":"HERE IS A TESLA MODEL S IN THE AUCTION SALE YARD  HTTPS://WWW.COPART.COM/LOT/27340709    THE BACK LH SUSPENSION HAS SNAPPED OFF COMPLETELY.  THIS DOES NOT APPEAR TO HAVE BEEN CAUSED BY IMPACT DAMAGE, IT HAS SIMPLY SNAPPED OFF.  CLOSE UP PICTURE SHOWS THAT THE SUSPENSION LINKS AND LOWER ARM HAVE SNAPPED.    THIS 2018 CAR IS STILL FITTED WITH THE OLD STYLE FRAGILE LINKS THAT ARE SUPPOSED TO HAVE BEEN REPLACED WITH STRONGER ONES AS NOTIFIED IN TSB :   HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153421-9999.PDF    THERE SEEM TO BE MANY CARS ON THE ROAD THAT ARE STILL FITTED WITH THESE WEAK PARTS.  ALSO THE CAST ALUMINIUM LOWER SUSPENSION ARM HAS SNAPPED.  MANY SIMILAR FAILURES HAVE BEEN REPORTED.  I INTEND TO INFORM THE MEDIA AND MOTORING ORGANISATIONS ABOUT THESE FAILURES AND THAT NHTSA IS FAILING TO TAKE ANY ACTION.    I AM NOT AN OWNER. I AM A CONCERNED CITIZEN.  A DUMMY USA ADDRESS HAS BEEN USED TO SATISFY YOUR WEBSITE DATA ENTRY REQUIREMENTS.  MY CORRECT NAME AND CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION.  I HAVE BEEN INFORMED THAT IT IS PERFECTLY LEGITIMATE FORV A NON-OWNER AND A NON-USA RESIDENT TO FILE COMPLAINTS.  THANK YOU KINDLY.    DATE OF INCIDENT IS AN APPROXIMATION.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11193615,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2019","dateComplaintFiled":"04/03/2019","vin":"5YJSA1E25JF","components":"VISIBILITY/WIPER","summary":"I ENTERED THE STATIONARY CAR AND TURNED IT ON. THE WINDSHIELD AND ALL INTERIOR GLASS IMMEDIATELY FOGGED MAKING VISIBILITY NEARLY ZERO. THE INSIDE OF THE WINDSHIELD BECAME EXTREMELY WET. WIPING THE MOISTURE ONLY RESULTED IN IMMEDIATE FOGGING OF THE WINDSHIELD. I SET THE FRONT AND REAR DEFROSTERS ON MAXIMUM AND ONLY A 8 INCH SEMI CIRCLE AT THE BOTTOM OF THE WINDSHIELD IN-FRONT OF THE DRIVER AND PASSENGER WOULD DEFOG. I RESET THE COMPUTER AND NOTHING CHANGED. AFTER 20 MINUTES I CALLED THE EMERGENCY SERVICE NUMBER FOR TESLA. THEY COULD NOT HELP ME BECAUSE I HAD ALREADY DONE EVERYTHING. THE THE TESLA PARKED NEXT TO ME HAD A SIMILAR EXPERIENCE ONLY RESETTING THE COMPUTER CORRECTED THE PROBLEM. I  PREVIOUSLY OWNED THE SAME MODEL TESLA AND HAD THE SAME PROBLEM SEVERAL TIMES AND THE SERVICE DEPARTMENT LOCATED IN CINCINNATI COULD NOT FIND A PROBLEM OR SOLUTION.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11183545,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2019","dateComplaintFiled":"03/01/2019","vin":"5YJSA1E24JF","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE ATTEMPTING TO MAKE A LEFT TURN FROM A PARKING SPACE, THE VEHICLE ACCELERATED BACKWARDS IN A TIGHT CIRCLE. THE VEHICLE STRUCK SOME TREES ON THE PASSENGER SIDE AND CRASHED INTO ANOTHER VEHICLE THAT WAS PARALLEL PARKED ON THE SAME STREET. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED AND TOWED TO A TOW YARD. THE CONTACT CALLED THE MANUFACTURER AND WAS CONNECTED TO TESLA ROADSIDE ASSISTANCE. THE CONTACT REQUESTED THE DEALER. TESLA (831-264-6896, LOCATED AT 1901 DEL MONTE BLVD, SEASIDE, CA 93955) WAS NOTIFIED, BUT DID NOT ASSIST. THE CONTACT DID NOT KNOW IF THE VEHICLE WAS TOTALED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 4,757.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11180360,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2019","dateComplaintFiled":"02/15/2019","vin":"5YJSA1E23JF","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"MY CAR WAS FULLY ENGAGED IN AUTO PARK AND IT HIT A CAR. I QUICKLY BRAKED TO STOP A WORSE COLLISION.  I PATIENTLY WAITED FOR TESLA TO REVIEW THEIR LOGS.  THEY INSIST THE AUTO PARK WAS WORKING WITHOUT FAULT.\"THE ENGINEERS HAVE INDEED SAID THE AUTOPARK FEATURE WAS OPERATING WITHOUT FAULT.\"     I KEEP QUESTIONING THEM. \"IF THE VEHICLE COMES INTO CONTACT WITH ANOTHER VEHICLE DOES NOT MEAN THE AUTOPARK FEATURE IS OPERATING WITH FAULT,' SAYS TESLA.    I REPLY,  1. WOULD YOU CLARIFY IT AND SAY THAT IF THE VEHICLE COMES INTO CONTACT WITH ANOTHER VEHICLE WITH THE AUTO PARK ACTIVATED AND THE DRIVER NOT GRABBING THE WHEEL TO INTERRUPT THE PROCESS THAT THE AUTO PARK FEATURE IS OPERATING WITHOUT FAULT?  2. I REPEAT MY QUESTION AGAIN. DO THE ENGINEERS HAVE ANY REASON OR PROOF TO BELIEVE I ACTIVATED THE AUTO PARK INCORRECTLY OR IN ANYWAY INTERRUPTED THE PROGRAM TO CAUSE THE ACCIDENT?  I UNDERSTAND THEY DON'T WANT TO PAY FOR REPAIRS BUT I WANT THEM TO EITHER  ADMIT THE FEATURE WAS AT FAULT OR CONVINCE ME I DID SOMETHING WRONG TO CAUSE THE ACCIDENT TO HELP PREVENT ANOTHER ACCIDENT. I THINK OTHER TESLA DRIVERS SHOULD BE AWARE OF HOW POORLY THIS WORKS.  ALSO, I HAD BROUGHT THE CAR IN BEFOREHAND TELLING THEM THAT I DIDN'T BELIEVE THE AUTO PARK WORKED CORRECTLY.  A TESLA SALESPERSON ALSO GOT IN THE CAR WITH ME AND AGREED THAT THE AUTOPARK DID NOT SEEM TO WORK. THIS PROCEEDED THE ACCIDENT. ONCE AGAIN A REPORT THAT THE ENGINEERS SEE NO FAULT.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11155579,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/02/2018","dateComplaintFiled":"12/03/2018","vin":"5YJSA1E23JF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER","summary":"CAR WAS STOPPED PRIOR TO ENTERING CAR GARAGE. CAR SUDDENLY REVERSED THEN SPED UP AUTONOMOUSLY AND CRASHED INTO THE HOME. SUSPECT CAR ELECTRONICS COMPROMISED AND ENDANGERED DRIVER. REQUESTING INVESTIGATION IF CAR DEFECT VS USER ERROR.     THANK YOU !","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11151124,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2018","dateComplaintFiled":"11/13/2018","vin":"10383","components":"UNKNOWN OR OTHER","summary":"IT IS NOT POSSIBLE TO LOAD THE CURVEDATA FROM YOUR DATABASE.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11104131,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2018","dateComplaintFiled":"06/26/2018","vin":"5YJSA1E21HF","components":"UNKNOWN OR OTHER","summary":"I WAS DRIVING HOME ON THE FREEWAY. ON MY RIGHT WAS AN EXIT RAMP AND IN THE LEFT LANE THERE WAS NOT ANOTHER VEHICLE. SUDDENLY THE WARNING BUZZER WENT OFF AND THE CAR PULLED SHARPLY TO THE RIGHT. I QUICKLY CORRECTED TO THE RIGHT. IT SCARED ME. IN ADDITION I CAME HOME AND DROVE INTO MY GARAGE LIKE I ALWAYS DO. THE BUZZER WENT OFF AGAIN TELLING SOMETHING WAS IN THE WAY AND SHIFTED ITSELF INTO PARK. I GOT OUT OF CAR AND CHECKED TO SEE IF ANYTHING WAS IN THE WAY. THERE WAS NOT.  I CALLED TESLA STATING THESE THINGS WERE SAFETY ISSUES. THEY WANTED ME TO DRIVE THE CAR IN TO THE SERVICE CENTER. I TOLD THEM MY 3 AND 6 YEAR OLD GRANDKIDS WHERE STAYING WITH ME AND I DID NOT FEEL SAFE DOING THAT. AFTER CALLING CONTINUOUSLY FOR 2 DAYS, A LOANER WAS BROUGHT TO MY HOUSE AND MY TESLA WAS DRIVEN (NOT TOWED) TO COSTA MESA SERVICE CENTER.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11102347,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/17/2018","dateComplaintFiled":"06/18/2018","vin":"5YJSA1E23JF","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE APPROACHING A RED LIGHT, THE SPEED INCREASED AND THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DROVE THROUGH THE TRAFFIC LIGHT AND CRASHED INTO A VEHICLE THAT WAS MAKING A LEFT TURN. THE FRONT DRIVER'S AIR BAG AND KNEE AIR BAGS DEPLOYED. THE FRONT DRIVER'S SIDE CURTAIN AIR BAGS HAD NOT DEPLOYED. THE DRIVER SUSTAINED SHOULDER AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION REPAIR FACILITY. THE DEALER (SAN DIEGO MIRAMAR TESLA, 9250 TRADE PL, SAN DIEGO, CA 92121, (858) 271-5100) WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS WAITING FOR FEEDBACK FROM THE INSURANCE COMPANY. THE DEALER AND THE MANUFACTURER WERE WAITING TO RETRIEVE THE INFORMATION FROM THE ELECTRONIC DATA RECORDER TO INVESTIGATE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49. *BF*JB","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11101150,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2018","dateComplaintFiled":"06/11/2018","vin":"","components":"UNKNOWN OR OTHER","summary":"THERE HAS BEEN SO MANY MALFUNCTIONS, DEATHS AND FIRES CAUSED BY TESLA'S AUTO PILOT FEATURE. SO MANY GOVERNMENT  INVESTIGATIONS ARE GOING ON, AND  THE RESULT OF SOME INVESTIGATIONS THAT HAVE BEEN COMPLETED SOUNDS ALARMING. TESLA'S AUTO PILOT FEATURE IS UNDER INTENSE GOVERNMENT SCRUTINY. TODAY, ELON ANNOUNCED THAT ALL TESLA CARS WILL BE FULLY AUTOMATED DRIVERLESS IN AUGUST. ELON HAS BECOME DESPERATE, INSANE AND DANGEROUS. HE HAS NO REGARD FOR PUBLIC SAFETY. IS HE CRAZY? ARE YOU KIDDING ME? PLEASE STOP THIS DANGEROUS AND FRAUDULENT MAN, AND PUT HIM IN PRISON FOREVER. HE IS IRRATIONAL, CRUEL AND LETHAL. IT REMINDS ME OF PRESIDENT ASSAD OF SYRIA USING CHEMICAL WEAPONS ON HIS OWN PEOPLE. IT ALSO REMINDS ME OF SADDAM HOSSEIN USING CHEMICAL WEAPONS ON KURDISH PEOPLE AND ON IRANIAN SOLDIERS DURING IRAN IRAQ WAR. PLEASE KEEP IN MIND THAT IT'S AGAINST THE LAW TO USE CHEMICAL WEAPONS IN A CONVENTIONAL WAR. HOWEVER, SADDAM HOSSEIN DID SO AND KILLED SO MANY IRANIAN SOLDIERS DURING THE 8 YEAR WAR BETWEEN IRAN AND IRAQ. I SAW PICTURES OF SO MANY IRANIAN SEVERELY INJURED AND BURNED SOLDIERS BEING AIR LIFTED TO GERMANY FROM THE WAR ZONE, BECAUSE IRAN DIDN'T HAVE THE MEDICAL CAPABILITY TO HANDLE THIS SITUATION. NOTHING CAN BE DONE ANYWAYS. ONCE YOU ARE EXPOSED TO MUSTARD GAS, YOU'RE FINISHED. IT'S JUST THE MATTER OF QUICK DEATH, OR VERY PAINFUL PROLONGED DEATH. ELON NOW HAS TURNED TO CHEMICAL WEAPONS OUT OF DESPERATION JUST LIKE SADDAM HOSSEIN AND BASHAR ASSAD. THANKS.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]},{"odiNumber":11100216,"manufacturer":"Tesla, Inc.","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/20/2018","dateComplaintFiled":"06/06/2018","vin":"5YJSA1E25JF","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE, IT INDEPENDENTLY ACCELERATED AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT SOUGHT MEDICAL ATTENTION TEN DAYS LATER FOR A STERNAL FRACTURE. THE TESLA BUENA PARK DEALER (6692 AUTO CENTER DR., BUENA PARK, CA 90621, (714) 735-5696) WAS CONTACTED AND THE VEHICLE WAS TOWED TO A TESLA APPROVED FACILITY TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ON BOARD DIAGNOSTIC TESTING REPORTED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AT THE TIME OF THE CRASH. THE CONTACT WAS ALSO INFORMED THAT THE AUTOMATED FEATURES, INCLUDING THE CRUISE CONTROL WERE UNABLE TO HAVE INDUCED THE ACCELERATED RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 214.","products":[{"type":"Vehicle","productYear":"2018","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]}]}