{"count":422,"message":"Results returned successfully","results":[{"odiNumber":11697829,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2025","dateComplaintFiled":"11/06/2025","vin":"JTDKN3DU9C5","components":"ELECTRICAL SYSTEM","summary":"The hybrid system fails to enter \u201cReady\u201d mode with no SMR engagement audible from the junction box. Dashboard displays ABS, brake, engine, and master warning lights. OBD codes include U0142, U0155, and previously U0073 . Rear brake lights function normally when pedal is pressed. Dealer said to pay 250$ for diagnostic and diagnosed incorrect voltage from brake light switch and quoted $348.94 to replace, but refused to proceed with open safety recall J0V / 18V684 (NHTSA 18V684000) citing inability to achieve \u201cReady\u201d mode. Recall covers inverter failure leading to loss of motive power. Dealer declined to jump 12V battery or use external power to perform required software update and inverter inspection. Vehicle remains inoperable and poses safety risk due to sudden power loss potential. Component (inverter G9200-47141) available for inspection. Problem confirmed by dealer diagnostics. No police or insurance inspection. Warning lamps appeared after 12V battery replacement three months ago.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11696848,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2025","dateComplaintFiled":"10/31/2025","vin":"JTDKN3DU7C5","components":"SERVICE BRAKES","summary":"While driving 60 mph in highway, ABS, traction control and brake lights lit up and vehicle lost its effective braking power. There were no prior warnings prior to this failure. It was a sudden incident. Since it wasn't rush hour, I could safely reduce speed and bring the car to stop. Situation could have been much different if it was normal hours. After taking the car to dealership, it indicated DTC code 1391, Brake Assembly Failure. The car was fixed at dealership at cost of $3,000.   When researched further, it appeared that there is broader pattern of failures. Numerous reports have been made by owners of 2010\u20132015 Toyota Prius, Prius PHV, 2012\u20132015 Prius V, 2012\u20132014 Camry Hybrid, and 2013\u20132015 Avalon Hybrid vehicles, all of which share the same brake booster pump assembly design manufactured by Advics Co., Ltd.  Dealerships, including Capistrano Toyota and Claremont Toyota in California, have previously petitioned NHTSA regarding this very defect. Their 2019 letter to the agency documented that Toyota:  * Knowingly excluded hundreds of thousands of hybrids from prior safety recalls (DOH 13V-235 and KOL 19V-544) despite identical failures.  *Issued \u201cpost-failure\u201d repair programs (Warranty Enhancements ZJB, ZKK, ZKC, ZLM, 20LE03, 23TE06 and 23TE07) only after owners experienced brake failure.  * Identified the same DTC codes (C1252, C1253, C1256, C1391, U0293) in both recalled and unrecalled vehicles\u2014codes that correspond to accumulator leaks, loss of brake pressure, and failure of brake assist and stability control systems.  * Admitted through Technical Service Bulletin TSB-0130-19 that these defects caused loss of hydraulic pressure, increased stopping distance, and total loss of brake assist in affected hybrids.  In short, the defect pattern across multiple hybrid models is identical to those already recognized by Toyota and NHTSA under prior recall campaigns, but for reasons unexplained, Toyota limited the recall population and left many consumers unprotected","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11676307,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2025","dateComplaintFiled":"07/25/2025","vin":"JTDKN3DU4C1","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Brake getting stuck on the floor would have to press on brake really hard just to get a response, this will happen out of the blue! Driving in highway or just driving off the driveway. I almost hit a car in front of me due to lack of brake, i had to swerve to the side! First appear 1 day after buying the car..This issue needs to be worked on right away.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11675051,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/19/2025","dateComplaintFiled":"07/21/2025","vin":"JTDKN3DU7C5","components":"SERVICE BRAKES","summary":"While driving on the freeway I applied the brakes and the brakes suddenly felt soft and not very responsive. At that moment 3 dashboard lights turned on: ABS, BRAKE, and the slip indicator lights.  I carefully got out of the freeway, parked the car, and had the car towed to an independent mechanic.  The mechanic detected brake booster and actuator problems, code C1391.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11668479,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2025","dateComplaintFiled":"06/22/2025","vin":"JTDKN3DU4C1","components":"SERVICE BRAKES","summary":"C1391 - Abnormal Leak in Accumulator","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11665922,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"06/09/2025","vin":"JTDKN3DP3C3","components":"UNKNOWN OR OTHER","summary":"CA No problem","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11665925,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2025","dateComplaintFiled":"06/09/2025","vin":"JTDKN3DU9C5","components":"SERVICE BRAKES","summary":"My Prius, along with the thousands of others this has apparently happened to according to a quick online search, has had the C1391 code appear, indicating a failed brake actuator and accumulator. It, like the thousands of Priuses from this generation, have had these faulty brake pump systems develop a leak and begin to fail. You will hear a whirring and hissing noise constantly when it starts going out, eventually resulting in a Christmas tree of dash warning lights and reduced braking due to a failsafe kicking on. Toyota apparently issued a \"customer service bulletin\" that is now ineffective as it only covered if you had the system fail within 10 years of manufactor or 150,000 miles AND had the codes appear. Most people's Priuses go out AFTER this, unless you're driving it like you stole it. It is a hefty repair too, being quoted at over $3000 at the Toyota STEALSRSHIP!! I have since gone to an independent mechanic and had one portion replaced in hopes that would fix the issue, but it turns out both the actuator and accumulator are needed to be replaced, which is extremely expensive, more so for the actuator than the accumulator, but still exorbitantly expensive. In conjunction with this, Toyota further added difficulties by making their paet numbers they have listed different from the mark number engraved on the part, so buying third party is made a bigger hassle by this as they will not know for certain the part number. This is a huge safety concern as this affects the vehicle's ability to brake. Their service bulletin was the equivalent of offering people bandaids years before they'd be anywhere to getting a cut!! Please investigate and please please PLEASE lead to Toyota issuing an actual recall, regardless of miles or year from manufacture. More and more Priuses are reaching the time where this will occur and it's a huge safety concern, if not an environmental concern when people start disposing of Priuses due to this massive failure with hefty repair bills.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11665104,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2025","dateComplaintFiled":"06/05/2025","vin":"JTDKN3DU2C5","components":"SERVICE BRAKES","summary":"The brake booster and brake booster pump assemblies had to be replaced at the dealership. Parts are not available for inspection as far as I know. We were warned by the dealership that we should not be driving the car because the brakes could completely fail at any moment if we didn't have parts replaced. That would have been dangerous for us and anyone else sharing the road with us.   On a Sunday, leaving our house and driving down our street, three lights turned on on the dashboard display - traction, brakes, and ABS - and the brakes felt softer and less responsive than normal. After having gotten a diagnosis and repair estimate from the dealership, we carefully drove the car home to consider our options. We tried to get a second opinion from a trusted mechanic, but it sounded like the parts we needed were tightly monitored by Toyota and the original estimate for the repair from the dealership was above $3,000. After a few days, the dashboard warning lights turned off and the brakes felt back to normal. The whirring noise which had been happening roughly every 4 seconds had slowed to roughly every 10-12 seconds. We were told that this turning off of the lights sometimes happened, but that the issue was still the same. Prior to these lights turning on, the car had been making a lot of the whirring noises for some time, but it had never thrown the codes before that would have been picked up by a mechanic. At the time, we didn't recognize the sounds as a sign of an impending commonly recognized failure - only after doing some research did we find that this was a very common problem for a lot of Prius owners, especially for the given year and number of miles we had. There is an \"extended warranty\" for this part and repair, but while we were within the mileage limit, we were outside of the time limit and we were told at the dealership that Toyota would be inflexible about paying for the repairs.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11663086,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2025","dateComplaintFiled":"05/27/2025","vin":"JTDKN3DU5C5","components":"SERVICE BRAKES","summary":"While driving my 2012 Toyota Prius, the traction control, brake, and ABS warning lights all came on at the same time. I used a home OBD scanner but it didn\u2019t show any diagnostic codes. After some research and inspection, I discovered that the issue was related to a faulty brake booster and accumulator\u2014something I\u2019ve learned is a common problem with this model. I was relieved to hear that Toyota has an extended warranty on these parts. However, last night while driving, the brakes suddenly stopped functioning properly. It became very difficult to slow down, which put me in a dangerous situation. I\u2019m deeply concerned about the safety risks this defect poses and believe this issue deserves further attention.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11661457,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/07/2025","dateComplaintFiled":"05/16/2025","vin":"JTDKN3DU7C1","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Toyota Prius. The contact stated while driving 30 MPH, the ABS and traction control warning lights illuminated. The contact stated that while attempting to depress the brake pedal, the vehicle hesitated while responding. The contact stated that there was a buzzing sound coming from accumulator pump. The dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to Nico's Auto Repair where it was diagnosed and determined that the brake booster and accumulator assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 140,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11661320,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2025","dateComplaintFiled":"05/15/2025","vin":"JTDKN3DUXC1","components":"SERVICE BRAKES","summary":"I am reporting a sudden and dangerous failure of the brake booster in my 2012 Toyota Prius. While driving, I experienced a loss of braking power, accompanied by several warning lights including ABS, Brake, and the Traction Control system. The brake pedal became extremely stiff and unresponsive, significantly increasing the stopping distance. This failure nearly caused an accident, as I was unable to stop quickly enough when traffic slowed unexpectedly.  This issue happened without warning and is a serious safety risk. I later discovered this is a common and widely reported defect in 2010\u20132015 Toyota Prius models. Toyota issued an extended warranty (Customer Support Program ZE3) to cover this known brake booster defect \u2014 but only for vehicles within 10 years or 150,000 miles.  While my Prius has well under 150,000 miles, it is just over 10 years old, which disqualifies me from coverage, leaving me with a repair estimate over $4,000 for a well-documented manufacturer defect. This seems grossly unfair, especially for responsible owners with low-mileage, well-maintained vehicles.  Toyota\u2019s refusal to issue a formal recall and instead offering only limited support puts millions of Prius drivers at risk. A brake system failure of this kind should qualify as a safety defect and trigger a mandatory recall, not a quietly limited program with arbitrary expiration dates.  I urge NHTSA to investigate this issue further and consider a recall of the defective brake booster system in these Prius models to protect public safety and ensure fair treatment for affected owners.  Thank you.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11661343,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2025","dateComplaintFiled":"05/15/2025","vin":"JTDKN3DU4C5","components":"SERVICE BRAKES","summary":"This Prius Hybrid is my [XXX]  mother's car which she got thinking is was a very safe and reliable vehicle. She purchased the vehicle from a Toyota dealership here in Maine on [XXX].   Last week while driving down the road, all of a sudden, every brake warning light lit up the dashboard and the brakes became extremely unresponsive. It scared us both to death but thank goodness, I was driving when this happened. After doing some research, I have discovered that this a very well known brake issue with the 2010-2015 Prius cars. I cannot for the life of me understand how this major safety defect has not been made into an actual safety recall. I did contact Toyota customer service and they will not help us at all. Even though my mother has only had the car for just under 9 years and is well under the allotted mileage, they said their Customer Support Program (ZJB) only covers 10 years from the day the car was first driven after production. Her Prius now is inoperable and the repair costs are in the thousands. We are so incredibly disappointed with Toyota and the safety board for allowing this to happen to all of the defective Prius owners. I hope you will reconsider and do the right thing and recall these cars before someone does get into an accident where they are injured or killed.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11660790,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2025","dateComplaintFiled":"05/13/2025","vin":"JTDKN3DU9C1","components":"TIRES","summary":"On three of the four tires at different times the tires were separating. They had bulges in the tire. Caused extreme vibration and noise. The last tire was today with 22k miles. The other two were a year ago with 15k miles. I\u2019ve had to replace all 4 tires","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"},{"type":"Tire","productYear":"9999","productMake":"COOPER","productModel":"COOPER","size":null,"manufacturer":"Cooper Tire & Rubber Co."}]},{"odiNumber":11659408,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2025","dateComplaintFiled":"05/07/2025","vin":"JTDKN3DU5C5","components":"SERVICE BRAKES","summary":"Brake booster failures are a common safety issue with 2012-2015 Toyota Prius' this one included is starting to fail which can lead to ABS deactivating and shorter braking distances. There was a recall for this part but most tend to fail after the warranty period. Leaving many vehicles unrepaired and dangerous.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11657442,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2025","dateComplaintFiled":"04/29/2025","vin":"JTDKN3DU3C5","components":"SERVICE BRAKES","summary":"My brakes began making a funny noise when I used them. I only have 80000 on the car and do regular maintenance. I took it in because it seemed the brake pedal was getting spongy as well. They ran in through diagnostic tests and determined the braking module or brake booster/master assembly was bad. This seems to be an issues with Toyota and should be addressed immediately. It is an expensive fix for a low mileage car","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11655377,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2025","dateComplaintFiled":"04/18/2025","vin":"JTDKN3DU8C5","components":"SERVICE BRAKES","summary":"47050-47180 47070-47060 Both failed at same time along with many others getting quotes of 3500-4000 to replace no brake control or anti lock brakes","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11653450,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2025","dateComplaintFiled":"04/08/2025","vin":"JTDKN3DU7C5","components":"SERVICE BRAKES","summary":"Toyota installed known faulty brake booster and master cylinder systems in Prius C models manufactured 2012-2014. Knowing these systems would fail, but not wanting to pay for their mistake, they created a basically secret \"extended warranty program\" for owners to get their brake booster replaced ONLY IF for a specific 2 year time frame their brakes failed with a certain DTC code. Knowing that many prius owners would not actually receive the notification nor had driven their vehicle enough miles for the braking system to fail, they got away without having to correct their issue. The brakes literally just fail and stop working in the middle of the highway, causing extreme safety concerns and accidents with no responsibility from Toyota.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11652358,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2025","dateComplaintFiled":"04/02/2025","vin":"JTDKN3DU0C5","components":"SERVICE BRAKES","summary":"Brake system went out suddenly making the car brakes not work","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11651487,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/26/2025","dateComplaintFiled":"03/29/2025","vin":"JTDKN3DU1C5","components":"ELECTRICAL SYSTEM","summary":"The accelerator wasn\u2019t pushing down after I turned a corner then the lights in attached photo appeared. The power inverter needs to be replaced and since my car had the J0V software update in 2/2019, and the recall update came out in 3/2019, it was not linked to my vin as it should\u2019ve been. The update to J0V (attached) should have been posted w my vin, correct? They are fixing it under customer support but refuse to tow it or give me rental bc they are saying it isn\u2019t a recall issue, when the document below says it applies to all cars that needed J0V. I want to be sure all cars that had recall service before the March2019 update get this update linked to their vin.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11651221,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2025","dateComplaintFiled":"03/27/2025","vin":"JTDKN3DU5C5","components":"SERVICE BRAKES","summary":"Subject: Safety Complaint \u2013 2012 Toyota Prius Brake Booster Failure (C1391 Code) I am writing to formally report a serious safety defect in my 2012 Toyota Prius involving the brake system. Recently, my vehicle\u2019s dashboard displayed the ABS, traction control, and brake warning lights, indicating a critical braking issue. Upon diagnostic testing at a Toyota dealership, the vehicle was found to have DTC Code C1391 \u2013 Brake Booster Leak/Accumulator Failure. I later discovered that Toyota acknowledged this defect and issued a Customer Support Program (CSP) to cover repairs. However, I was never notified, despite always servicing my vehicle at Toyota dealerships. When I contacted Toyota, they confirmed that my vehicle has been flagged in their system, yet I was never received anything in the mail about the potential brake failure. Toyota initially set the CSP expiration in 2023, later extending it to May 2025, but they have refused to repair my vehicle under this program. The estimated repair cost is $4,680.09 along with a diagnostic fee of 206.09, which is a significant financial burden for an issue stemming from a known manufacturing defect. Most importantly, this is a major safety hazard: My brakes now produce a loud hissing sound when pressed, indicating imminent failure. If the brake booster fails completely, it could result in a loss of braking power, endangering myself, passengers, and others on the road. Numerous Prius owners have reported similar failures, yet Toyota has not issued a formal recall. I urge NHTSA to investigate this defect further and push Toyota to issue a full recall instead of a limited support program that many owners were unaware of. Given the life-threatening nature of brake failure, Toyota should not be allowed to limit coverage or deny repairs for a problem they have long recognized. I respectfully request that NHTSA take action to ensure Toyota addresses this safety defect responsibly.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11650537,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2025","dateComplaintFiled":"03/25/2025","vin":"JTDKN3DU0C5","components":"Insert, Padding","summary":"The styrofoam padding of the headrest came unglued from the plastic base of the headrest. This was discovered when removing fabric to wash the fabric. Car was not driving at the time.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"},{"type":"Child Seat","productYear":"9999","productMake":"EVENFLO","productModel":"REVOLVE360 SLIM","manufacturer":"Evenflo Company, Inc."}]},{"odiNumber":11649360,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2025","dateComplaintFiled":"03/19/2025","vin":"JTDKN3DU3C1","components":"SERVICE BRAKES","summary":"My break actuator goes off every 12 seconds continuously. There is no warning sign in the dash board. Brought the vehicle to the Toyota dealership and had it checked out. The dealership says there is no problems according to their analysis. But the actuator continuously goes off every 12 seconds and the dealership said this was \"normal\" and charged me the service fee. I am seriously concerned because I drive this car with my child and I am reading that this is a bad sign and that the breaks might fail at any time. Since the dashboard doesn't give me a warning sign and the dealership says there's no problems based on their diagnostics, even if everyone can hear  the actuator go off ever 12 seconds I guess I can safely drive this vehicle...it seems like driving a ticking disaster waiting to happen.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11648555,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2025","dateComplaintFiled":"03/16/2025","vin":"JTDKN3DUXC1","components":"SERVICE BRAKES","summary":"ABS pump and master cylinder malfunction. Pump is running very often. Hard braking makes it sound abnormally.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11648561,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/15/2025","dateComplaintFiled":"03/16/2025","vin":"JTDKN3DU5C5","components":"SERVICE BRAKES","summary":"Brakes failed","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11646751,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2022","dateComplaintFiled":"03/06/2025","vin":"JTDKN3DU2C1","components":"SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM","summary":"The contact owns a 2012 Toyota Prius. The contact stated while driving 60 MPH, there was an abnormal grinding sound coming from the brakes while the brake pedal was depressed. The brakes, the traction control, and the ABS warning lights were illuminated. The vehicle was then taken to an independent mechanic where it was diagnosed with brake booster and master cylinder assembly failure. The vehicle was not repaired for the most recent failure. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,019.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11643376,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2025","dateComplaintFiled":"02/18/2025","vin":"JTDKN3DU8C1","components":"SERVICE BRAKES","summary":"I accidentally slid out into traffic as my brakes failed as I pulled up to stop at the edge of the parking lot. I was nearly hit driver's side on a pickup. Fortunately, it was able to swerve around me and there was no immediate following vehicle. I was able to pull out and back into a nearby parking lot to address the problem with my brakes. Upon speaking to my mechanic and local Toyota Dealership I was informed that the brake booster/accumulator had failed and that this was a known issue on my vehicle. Toyota extended a special warranty on these parts several times but did not notify owners of the safety risk. That warranty coverage has expired for my vehicle. I believe it is an inherent safety risk and they obscured it by covering the parts under this extended warranty. I believe they should be recalled and at the least owners should be warned of the risks.   All communications were done over the phone or in person, I have no electronic records.  I submitted an identical request on my 2011 Prius by accident, as I used it's VIN when I meant to use the VIN on my 2012 Prius. Regardless,  I am now concerned for my safety in both vehicles.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11642867,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2025","dateComplaintFiled":"02/15/2025","vin":"JTDKN3DU7C5","components":"SERVICE BRAKES","summary":"Failure in ABS system","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11642647,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2025","dateComplaintFiled":"02/13/2025","vin":"JTDKN3DU8C5","components":"SERVICE BRAKES","summary":"Vehicle has good break pads and rotors. Also the vehicle turn on the ABS  the Break and the slippery lights on. When the car was scanned is show code C1391\" which indicates a problem with the brake accumulator within the system, often requiring replacement of the brake booster and accumulator assembly. I can't drive the car and other people with same car on 2011 year has the same issue","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11641970,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"02/11/2025","vin":"JTDKN3DU6C1","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"As i was driving, my breaks suddenly became spongey and unresponsive. I could hear a \"hiss\" sound come from below me. ABS and other warning lights came on on my dash. As i was near my auto mechanic i tried to make it there safely, and as i drove the brakes seemed to become softer and softer. By the time i had reached my mechanic i was so uncomfortable with its ineffectivness i felt it necessary to use the emergency brake to come to a complete stop.  My mechanic confirmed that the issues included the failing of the Brake Booster, Brake Master Cylinder, Accumulator Pump, ABS, ABS Computer. According to him this was caused by a set of issues involving internal leaks in the brake booster assembly. These issues were replicatable, and my mechanic says they pose a saftey risk. Even after he gave it a \"temporary patch job.\" Due to this the only times it has been driven were to get it home, to move it along our street so as to not get ticketed for having a stationary vehicle too many days in a row, and one time it was taken up the nearest rise in preparation for a Tsunami warning.  When looking for replacment parts, my mechanic allerted me to a Technical Service Bulletin that should have been sent out to owners warning them of this issue and offering replacment parts. I never received this notice as I am the second owner of this vehicle, the notices were sent before i owned it, the previous owner claims not to have been aware of this issue herself, and because it was a voluntary service call, when researching the vehicle myself for any reported issues such as recalls, none had come up, meaning i had no way of knowing. To add to this, i contacted Toyota to see if they would honor the past offer to service this issue, but Toyota refuses to replace the parts now as it is too far past the voluntary service dates they set.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11638653,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2025","dateComplaintFiled":"01/26/2025","vin":"JTDKN3DU7C5","components":"SERVICE BRAKES","summary":"My Brakes almost caused me to crash on Jan 18th. I'm driving down the highway and traffic comes to a complete stop. I started braking but my abs, stability control and brake light come on. When this occurred I had to push the brakes to the floor just to stop. My brakes were very unsafe and unpredictable. I had to drive way below the speed limit to make it home, keeping at least 8 car lengths between me. I inspected the vehicle when I made it home. Their is noise coming from the driver side firewall. Something is consistently turning on and off and a slight click after each cycle, every 5 seconds approximately.  I was told that it was my abs pump or brake actuator. This is unacceptable and dangerous to all consumers. The fact there was no warning that occurred in a safer environment. I'm so thankful my kid wasn't driving it. Why isn't this a recall? I don't understand how something this dangerous is not a factor to the consumers. I have researched and found many cases that consumers have had a similar issue. This issue is not like brake pads. Their is a clear warning when its time to change brake pads. I honestly would like to see toyota to fix this issue.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11637477,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2022","dateComplaintFiled":"01/21/2025","vin":"JTDKN3DUXC5","components":"POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"I am writing to bring attention to a critical safety issue affecting the 2012 Toyota Prius and other Toyota models equipped with the brake booster and actuator system. These components are failing at alarming rates, leaving vehicles with no functional brakes, ABS, or traction control. Additionally, this failure compromises the hybrid system due to the regenerative braking no longer working, potentially causing further damage to hybrid components and resulting in repairs costing several thousand dollars. Toyota issued Customer Support Program ZJB, which covered these issues for a limited period. This program was in effect from August 31, 2021, with no mileage or year restrictions, but offered secondary coverage for up to 10 years or 150,000 miles from the vehicle\u2019s first use. Unfortunately, my vehicle, with approximately 130,000 miles and 12 years of age, was denied coverage when brought to a dealer after the program had ended. Despite the brake booster and actuator failing, the dealership did not advise me not to drive the vehicle, further emphasizing the gravity of this oversight. This is a significant safety hazard, as vehicles with these failures lack the ability to stop effectively, risking lives on the road. Furthermore, this problem is not isolated to my Prius; it affects thousands of Toyota vehicles equipped with these components. The estimated repair cost exceeds $3,000, an undue burden on owners for an issue that stems from defective manufacturing. I firmly believe Toyota\u2019s decision to address this problem through a limited Customer Support Program, rather than a full recall, is inadequate and irresponsible. This issue meets the criteria for a safety recall and should be treated as such by the National Highway Traffic Safety Administration (NHTSA). I respectfully urge the NHTSA to investigate this matter further asap/mandate a recall for all affected vehicles. This is a big safety issue.  [XXX]  [XXX]   [XXX]  [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11637037,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2025","dateComplaintFiled":"01/20/2025","vin":"JTDKN3DU2C1","components":"SERVICE BRAKES","summary":"The brake actuator has failed in this 2012 Prius with 135,000 miles. No issues were noticed while braking, however, when starting the car, the ABS, Brake and Traction Control warning lights lit up. The Toyota Dealership said this is a failed Brake Actuator and quoted $3,800.  We have learned there is a secondary warranty on this part due to constant failures that Toyota issued, however, this warranty only applies to Prius up to 150,000 miles or 10 years from initial use, whichever comes first.  This is unfair to most Prius users as this is a common problem happening, but typically happening after the 10 year mark.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11636764,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2024","dateComplaintFiled":"01/18/2025","vin":"JTDKN3DU3C5","components":"SERVICE BRAKES","summary":"The ABS, Brake, and Traction Control lights all illuminated while driving. I took it into a local shop, the computer scanned \"brake accumulator leak\". The accumulator is buzzing every 10 seconds and the brake fluid needs topping up. Now there is a brake fluid puddle under the car. The fix is to repair the brake master cylinder and replace the brake booster pump. The car is a 2012 with 110,000 miles. This is a known Toyota Prius vehicle issue but they decline to service it and can the brakes can fail.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11635226,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2024","dateComplaintFiled":"01/10/2025","vin":"JTDKN3DU4C1","components":"SERVICE BRAKES","summary":"Without warning, the ABS, Traction Stability, Brake and other lights lit up and I lost braking on the highway. Luckily, I was in very light and narrowly avoided a crash. I was able to get home with far less braking power and no regenerative braking. Since then, I have researched the problem and found that this is an extremely common issue. I can remedy it for ten or twenty minutes by putting the car in DIAG mode and pumping the brakes, but it will do it again, and again. I need a new accumulator and ABS module, and the dealer wants thousands for it. I cannot afford it and it is a known flaw and a safety issue. I take my daughter to school in this car, thankfully it's nearby, but it's terrifying. Our other Prius has no issues, and I understand that Toyota has repaired other cars under a warranty program of which I was never notified.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11634157,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2024","dateComplaintFiled":"01/05/2025","vin":"JTDKN3DUXC5","components":"SUSPENSION,WHEELS,SERVICE BRAKES","summary":"2012 Prius in very good condition with 180k miles- only 12 years old. Driving on back roads (thankfully) and the drivers side rear wheel compelely fell off while driving. I was doing about 30 MPH and felt like there was a flat tire so I was in the process of pulling over when the whole rear assembly snapped. The wheel hit the rear quarter of the car and bounced about 100 feet down the road. I could have been on the highway and this could have been fatal I believe. Very, Very scary.   As can be seen in attached photos the issue was rust from the inside. This is very concerning since there was no way for me to know this was an issue. I could have been killed or killed someone else. I believe Toyota needs to look into this since there are other Prius' out there the same thing happened to on this very thread.   Although this is a Massachusetts car I have owed it since 25k miles and have maintained it impeccably. I always have the undercarriage cleaned after driving on salty roads. Safety inspection was current- only done the month before. Had that wheel bearing replaced about 2 weeks before the incident and the reputable mechanic reported no issues. There was no warning except for maybe a minute before it happened- the car was vibrating like I had a flat tire.  The damage repair estimate on this was $8500. Catastrophic fail Toyota. Is this a rust issue like the Tacoma, Tundra, and Sequoia?????","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11631904,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2024","dateComplaintFiled":"12/21/2024","vin":"JTDKN3DU2C5","components":"SERVICE BRAKES","summary":"2012 Toyota Prius 5 with 105k miles. ABS, Brake, and Traction Control lights all illuminated while driving to work.  Drove to the dealership and had their service department run a diagnosis for 200$.  Their scanner reported CODE C1391, and that a new BRAKE PUMP and MASTER  CYLINDER  ASSEMBLY would need to be replaced for a total cost of $4,000.    Toyota has a Customer Support Program Bulletin indicating that certain 2010-2015 Toyota Prius will experience internal malfunctions and require repair for BRAKE BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLIES.  Since this is a safety issue, Toyota should extend the program indefinite and repair their faulty systems.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11631892,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2024","dateComplaintFiled":"12/20/2024","vin":"JTDKN3DU0C5","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Wednesday morning I went to start my car to go to work. I noticed the brake would not go down. It was difficult to press. I was unable to go to work safely. I brought my car to a mechanic where I was informed it was a faulty brake booster. When I researched online, I saw many many other Toyota owners went through the exact same issue. There is no recall but it\u2019s a huge issue and a a safety problem.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11630423,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2024","dateComplaintFiled":"12/12/2024","vin":"JTDKN3DUXC5","components":"SERVICE BRAKES","summary":"ABS Pump and Actuator failed at 100,000 miles. Traction control, ebrake, ABS light came on while driving. Many other stories of Toyota vehicles with the same failure.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11610069,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2024","dateComplaintFiled":"08/21/2024","vin":"JTDKN3DP3C3","components":"SERVICE BRAKES","summary":"1. The ABS system failed upon inspection at a dealership. Specifically the ABS accumulator and booster. 2. The ABS system put us at risk by failing prematurely, and traction control and ABS functions seemingly stopped working while driving on the road. 3. Yes, dealership confirmed the issue with a full diagnostic, and the part has a customer support program bulletin/TSB out for this specific issue. 4. inspected by manufacturer dealership service center. 5. Lights such as the parking brake, ABS, and (!) lit up while driving and the failure occurred at the same time.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11606386,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2024","dateComplaintFiled":"08/05/2024","vin":"JTDKN3DU7C1","components":"SERVICE BRAKES","summary":"My actuator is failing. This is a known issue for Priuses and a danger to those on the road. Toyota issued a voluntary service program on these parts to avoid a recall and now many are on the road with actautors that should have been replaced.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11605705,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"07/31/2024","vin":"JTDKN3DU4C1","components":"SERVICE BRAKES","summary":"ABS brake system doesn't work with three warning lights on and warning beeping sound. I'v learned that Brake actuator failed. Current mileage is  only 67300.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11604854,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/17/2024","dateComplaintFiled":"07/27/2024","vin":"JTDKN3DU5C0","components":"SERVICE BRAKES","summary":"ABS Break Lights turned ON and it need replacement. Toyota have faulty ABS this is my 3rd Prius that have the same Issue.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11604414,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2024","dateComplaintFiled":"07/25/2024","vin":"JTDKN3DU6C0","components":"SERVICE BRAKES","summary":"I started noticing a strange noise when I applied the brakes. It was an electronic type of almost grinding sound. When I looked into it, it was determined that the brake actuator was failing despite no warning lights coming on. This started around the beginning of March. Finally in the beginning of July the noise stopped and a lot of dashboard lights came on including ABS, BRAKE, and others. This is when the brake actuator actually failed, and the battery no longer was charged when the brakes were applied. This is extremely concerning that a major brake component can fail like this and affect the safety of the vehicle. I am attaching a photo of the dash that shows the lights that came on when this failure occurred.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11602473,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2024","dateComplaintFiled":"07/15/2024","vin":"JTDKN3DU9C5","components":"UNKNOWN OR OTHER","summary":"I contacted Toyota about the peeling paint on my car.  The Toyota representative told me to file a complaint with your agency.  The paint is peeling on the roof of my car.  There are many similar cars with the same problem.  Toyota is unresponsive.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11601457,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/07/2024","dateComplaintFiled":"07/12/2024","vin":"JTDKN3DU2C1","components":"SUSPENSION","summary":"On 07-June-2024 @14:47 my 2012 Toyota Prius suffered a catastrophic failure.  I was attempting to back my 2012 Toyota Prius vehicle a few meters back into my driveway while turning slightly.  This was a very slow speed backup. Suddenly, the rear passenger side wheel collapsed inward, and rendered the vehicle unmovable.  A video of the incident is attached for viewing  The vehicle has low mileage approximately 58,000 miles.  The vehicle is in excellent condition and the service records provide evidence of proper maintenance, often at Toyota dealership.  This vehicle was originally from Cape Cod Massachusetts and perhaps suffered adverse effects from ocean salt air?  Although the rest of the vehicle does not show any significant rusting.  .  I am impressed by the engineering of the Prius hybrid technology, but this point of failure seems to be an engineering weakness.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11599257,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2024","dateComplaintFiled":"07/05/2024","vin":"JTDKN3DU9C1","components":"SERVICE BRAKES","summary":"In 2019, I took my Prius in for service. I reported that when I suddenly brake, the pedal feels spongy as if the brakes will not stop vehicle and lights on dash lit up. Toyota did diagnostic, no action taken by service department at Toyota dealership. I have service history documentation.  On June 29, 2024 we had routine maintenance and the service department of the Toyota dealership recommended brake fluid serviced.   On July 1, 2024, I was driving my child home from his summer camp and when I tried to stop the brake did not work. I started pumping the brakes several times until the car slowed and came to a stop. The lights on the dash lit up again. The brake failure put my son and I in danger.   We had the car towed to the service department of the Toyota dealership. The service department sent the following information after their diagnostic.  \"The warning lights re-appeared after we drove it a few times. Now regarding the brake fluid service we performed, it is not related to those warning lights. Your accumulator is internally failing. The accumulator is a computer that distributes and controls the amount of pressure going into the brake system, and the computer was not untouched. Unfortunately it was bad timing and the computer started to internally fail. These vehicle's are known to have bad brake actuators, and Toyota created a type of recall for it to get replaced under no charge. Unfortunately they only cover up to 10 years and your warranty expired last year.\"  My husband and I did not receive information regarding this recall. We did an online search to find out more about this recall and found several pages and posts of people describing the same situation.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11594703,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2024","dateComplaintFiled":"06/17/2024","vin":"JTDKN3DU5C5","components":"SERVICE BRAKES","summary":"Completely lost vacuum brake assist without any prior warning, while driving on the interstate. Got warning lights on the dash for brake and ABS, when it happened. Fortunately there was little traffic, but if there had been even moderate traffic, it could have caused a crash. Checked the codes and found a C1391 leak in the accumulator. Dealer has quoted me $3200 to repair.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11591860,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2024","dateComplaintFiled":"06/01/2024","vin":"JTDKN3DU6C5","components":"SERVICE BRAKES","summary":"Hi NHTSA,  I have a 2012 Toyota Prius and all the Brake-related lights came on the dash. ABS and TC stopped working and the Brake Pedal lost sensitivity. I was about to crash the car and immediately took my car to the Toyota Dealership. They said that there was a Recall unfortunately the program has expired on my vehicle.  I asked a couple of Toyota Prius owner friends and half of them had the same issue and they have been fixed under a program. But they said my 95k miles Prius is barely out of the program. My concern is that they charged the diagnosis cost released my vehicle and said that it was not safe to drive! I don't have the budget to cover the Manufacturer's low-quality BRAKE Booster production and I have to drive my car every day! I don't want to risk anyone but I have no choice.  I hope you can help!","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11591346,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2024","dateComplaintFiled":"05/29/2024","vin":"JTDKN3DU2C1","components":"SERVICE BRAKES","summary":"The contact owns a 2012 Toyota Prius. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle did not stop as intended. In addition, several unknown warning lights were illuminated.  The contact used the parking brake to stop the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed brake master cylinder, accumulator, and brake booster. The contact was informed that the brake master cylinder, accumulator, and brake booster needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed.  The contact was informed of an unknown recall for the failure; however, the contact was informed that the recall had expired. The failure mileage was approximately 136,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11590785,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2024","dateComplaintFiled":"05/25/2024","vin":"JTDKN3DU1C1","components":"SERVICE BRAKES","summary":"Traction control, brake, and abs warning lights all came on at once while driving on freeway. Braking became harder. Car has fewer than 60,000 miles. I took it to the mechanic. He says I need a new booster pump.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11590779,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2024","dateComplaintFiled":"05/25/2024","vin":"JTDKN3DP1C3","components":"SUSPENSION,WHEELS","summary":"Today 05/25/2024 noticed a slight camber on the right rear wheel. Jacked up the car and removed the right rear to take a closer look and realized the rear axle/subframe was splitting in half along the weld point. If I hadn't caught this today and my daughter was driving it I'm confident she or others would have been killed or severely injured since most of her driving is highway related. The part that is blowing my mind is the vehicle was at the dealership twice in the last month and no one noticed when on a lift. The car is now permanently on jack stands till it can be repaired. I'm not sure it will even hold together to get onto a tow truck. I will not attempt driving do to safety specially others. I witnessed a tire go through a vehicle resulting in the death of someone.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11590056,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2024","dateComplaintFiled":"05/22/2024","vin":"JTDKN3DU4C1","components":"SERVICE BRAKES","summary":"Decreased braking performance. Sudden loss of ABS and Traction Control capabilities. (ABS light and Traction Control lights are now permanently illuminated on the dash). During the drive home, the brake response changed dramatically. More force is now required to operate the brakes. This failure occurred during a merge into traffic while on a merge ramp, going about 35 mph. It took what felt like a few seconds for both the vehicle and myself to adjust to the new braking requirements. During this time, it felt like a brief loss of braking ability. I continued to depress the brake pedal, and finally noticed a slowing of the vehicle. The pedal clearly requires much more effort and depress distance to begin slowing down the car. This decreased braking performance appears to be sustained until repairs are made to the vehicle.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11589889,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2024","dateComplaintFiled":"05/21/2024","vin":"JTDKN3DUXC1","components":"SERVICE BRAKES","summary":"ABS, Stability Control and Brake warning lamps on dashboard.  Faulty Brake Booster/Pump/Accumulator doesn't allow for safe stopping.  Looking on the world wide web, it appears to be a common issue with this generation Prius (and it is COSTLY to repair).","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11588659,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2024","dateComplaintFiled":"05/14/2024","vin":"JTDKN3DU1C1","components":"SERVICE BRAKES","summary":"Was 8 days out of warranty so Toyota would not honor offer to replace the brake booster/actuator. Paid personally to have it done with genuine Toyota parts. 16 months later same parts need replacing. Toyota refuses to help.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11585979,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2023","dateComplaintFiled":"04/29/2024","vin":"JTDKN3DU0C5","components":"SERVICE BRAKES","summary":"Brake system warning lights illuminated.  The brake pedal pressure required to stop the vehicle has increased.  In effect: no power brakes, no traction control, and no antilock available.  Intermittent engagement of an electric motor can be heard about every 8 seconds for a period of about 3 seconds during operation of the vehicle at all times.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11582955,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2024","dateComplaintFiled":"04/15/2024","vin":"JTDKN3DU7C5","components":"SERVICE BRAKES","summary":"Sudden lights appear on dashboard. Brake system sudden fail becomes very hard to press the pedal or apply brakes  My car has 136000 miles only  Asked mechanic and mentioned the brake booster pump.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11581169,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2023","dateComplaintFiled":"04/04/2024","vin":"JTDKN3DP4C3","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Toyota Prius Plug-in Hybrid. The contact stated that while driving down a winding road, the brake warning light and brake message suddenly activated and while depressing the brake pedal, the pedal extended to the floorboard and the vehicle would not immediately stop. The vehicle was later taken to the local service center who diagnosed that the brake booster, brake master cylinder, and brake booster pump assembly were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle did not qualify for the manufacturers extended coverage regarding the failure. The failure mileage was 130,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11580264,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2024","dateComplaintFiled":"03/31/2024","vin":"JTDKN3DU7C5","components":"SERVICE BRAKES","summary":"Brake pressure actuator defect leading to major brake failure. No warning until it's too late.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11578831,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2023","dateComplaintFiled":"03/22/2024","vin":"JTDKN3DU5C5","components":"SERVICE BRAKES","summary":"Warning lights, and while driving the ABS, brake, and traction control lights came on, and I NOTICED a strange sound when applying the brakes.  The brakes seem somewhat soft when applied. This is a 2012 Prius with 123,000 miles.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11578477,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2024","dateComplaintFiled":"03/20/2024","vin":"JTDKN3DU1C1","components":"UNKNOWN OR OTHER","summary":"2012 Prius has a fault from the the manufactor where the electronic brake abs actuator and pump, which are two seperate parts working together, are faulty. Various lights on dashboard illuminate brake, tire pressure, abs, and traction control. When this occurs the car becomes very unsafe to drive as the brakes become almost non existant because the braking system on the car is electronic and controlled by both the pump and actuator. This makes the car dangerous to drive, even in short trip conditions as the brakes could fail to engage at any time. The dealer confirmed that it is a known issue on this model Prius and did not cover the cost to fix it even though the car is not safe to drive. This is dangerous and should have a recall so the car can be safe to drive on roads and potenially save lives if the brake system fails to engage,","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11576654,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2023","dateComplaintFiled":"03/11/2024","vin":"JTDKN3DU8C5","components":"ENGINE","summary":"The contact owns a 2012 Toyota Prius. The contact stated that when the vehicle was started, there was a rattling sound coming from the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle started shaking abnormally with a rattling sound. The vehicle was taken to the dealer where it was diagnosed with a blown head gasket and that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11574850,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2024","dateComplaintFiled":"03/01/2024","vin":"JTDKN3DU9C1","components":"SERVICE BRAKES,ENGINE","summary":"I bought my first used car, 2012 Toyota Prius, from Fowler Toyota back at the end of October 2023, but I was not able to pick it up until September 21, 2023 due to extra time for re-conditioning.  I did not haggle about the price nor complained about the 3 week delay.  In the last 3 weeks of owning my car, the TPMS sensor light and check engine light infrequently turned on.  February 28, 2024 all the fault sensor lights on my instrument panel are on, along with the loss of proper braking function.  I was not worried about the other sensor faults, but brake malfunction is a matter of life and death to myself and others on the road.  I have had the car for a little over 4 months and less than 10k miles.  I brought the car in to diagnose all the error codes.  The dealer said it will cost over $2600 to fix the brake malfunction.  I chose this particular car because carfax had well documented service records and Fowler Toyota advertised that every used vehicle for sale has surpassed rigorous inspection.  I voiced my complaint to the used car director and he offered numerous default excuses for unforeseen problems inherent in buying a used car.  I said I did my due diligence by selectively purchasing a used Toyota Prius, from a reputable Toyota dealership that uses a Toyota certified service center to inspect and recondition vehicles for sale.  All the cliche nightmare stories of buying a used car from the side of the road car lots came true in my experience at Fowler Toyota.  The worst used car story happened to me, despite performing my due diligence: to buy a used Toyota from a Toyota dealership that uses a Toyota certified service center for re-conditioning vehicles.  I even paid more to finance my Prius through Toyota Financial services, which did not offer extended warranty.  For God sake, I was buying a Toyota with 121k miles. I only bought a prius because I work too hard to throw away all my hard earned money on gasoline.  The only recourse the dealership offered","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11572415,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"02/05/2024","dateComplaintFiled":"02/16/2024","vin":"JTDKN3DP8C3","components":"STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"I was driving less than 55mph on freeway on February 5, 2024 when my vehicle went into an out of control spin, Brakes did not seem to work and unable to control vehicle until hit center divider on freeway, Spun 180 degrees and kept going back with no braking until hit center divider.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11572184,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2017","dateComplaintFiled":"02/15/2024","vin":"JTDKN3DU1C5","components":"EXTERIOR LIGHTING,SERVICE BRAKES","summary":"Brake master control system failure with constant issues over 80k miles.  Forward running lights control housing has not held a light fixture since day one and dealership wants to charge for light replacement.  It\u2019s a faulty part and burnt through the housing. Olathe Toyota refused to repair under warranty saying it was a customer issue but is clearly a safety problem.  Irresponsible dealer management.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11571665,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/07/2024","dateComplaintFiled":"02/13/2024","vin":"JTDKN3DU5C1","components":"ENGINE","summary":"I was driving on the internet doing 60mph and there was a very loud bang and then a shaking of the parts under the hood. I was right next to an exit and coasted off the exit to a hotel parking lot. I had car towed to my mechanic. He said that the piston went thru the engine and the engine is done and needs replaced. I am having a hard time trusting Toyota again to purchase another Prius. I have had Prius for over 10 years and never had anything like this occur. I had no warning signs and no dashboard lights lit up until after all of this occurred and scared the life out of me then the engine light came on.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11571095,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"02/09/2024","vin":"JTDKN3DU0C0","components":"SERVICE BRAKES, AIR,ELECTRICAL SYSTEM","summary":"The contact owns a 2012 Toyota Prius. The contact stated that while driving at various speeds, the ABS warning light illuminated and the vehicle skidded while depressing the brake pedal. The contact stated that the hazard lights independently activated and caused the battery to drain, and the vehicle would stall. The vehicle was taken to a dealer where the contact was informed that there was a Customer Satisfaction Program for the failure, but the Customer Satisfaction Program had expired. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 120,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11568431,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/27/2024","dateComplaintFiled":"01/29/2024","vin":"JTDKN3DU7C5","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Toyota Prius. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the vehicle started shaking and failed to slow down as intended. The brake, ABS, and traction control warning lights were illuminated. On another occasion, while driving 70 MPH, the brake pedal was depressed, and the vehicle began shaking and failed to slow down as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11559902,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2023","dateComplaintFiled":"12/13/2023","vin":"JTDKN3DU4C1","components":"SERVICE BRAKES","summary":"Brake failure","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11557133,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2023","dateComplaintFiled":"11/27/2023","vin":"JTDKN3DU7C1","components":"SERVICE BRAKES","summary":"Hard to stop, ABS AND BRAKE AND TRACTION CONTROLL RELATED WARNING LIGHTS ON. ERROR CODE C1391","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11554587,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2018","dateComplaintFiled":"11/10/2023","vin":"JTDKN3DU5C5","components":"STRUCTURE","summary":"Weather stripping around the solar sunroof cracked and has come off in sections. This is a very common problem with this specific model, but remains low due to the low numbers the solar sunroof packages was produced. Afraid the sunroof will leak if used, so it stays inoperable in order to not damage broken seals.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11553229,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2023","dateComplaintFiled":"11/02/2023","vin":"JTDKN3DU3C5","components":"SERVICE BRAKES","summary":"On October 24, 2023, while driving my car, several lights went on all at once, including the ABS, and brake lights. I immediately drove it to the Toyota Dealership on 2213 Old Jacksboro Hwy, WF TX 76301. The car was also making a noise constantly, that I had taken into Toyota service center previously which was also causing an issue with my battery dying. (It went through 4 batteries in the last 2 years). Toyota diagnosed it as a problem with brake booster and assembly and brake booster pump. calling for both of them to be replaced at a cost of $3,888. Toyota did not inform us of any recall regarding brakes, I did email Toyota directly, called and tried to work with the dealership, all to no avail.  They are being sued due to numerous complaints and refused to assist me.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11551010,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2023","dateComplaintFiled":"10/20/2023","vin":"JTDKN3DU7C5","components":"SERVICE BRAKES","summary":"Error code C1391 confirmed by two separate facilities, described as \"abnormal leak in accumulator\" and \"accumulator pressure.\" Took to an independent shop first, then to Haley Certified Toyota Dealership. At dealership, parts needed were quoted to include tsb-0024-19. Three lights went on simultaneously (ABS, Traction, Brake).","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11548587,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2023","dateComplaintFiled":"10/06/2023","vin":"JTDKN3DU8C1","components":"SERVICE BRAKES","summary":"The abs pump kept running after the car stopped running... Malfunction and had to be replaced!","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11548466,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2023","dateComplaintFiled":"10/05/2023","vin":"JTDKN3DP2C3","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Toyota Prius Plug-In Hybrid. The contact stated while driving approximately 70 MPH, the stabili-trak, ABS, and a several unknown warning lights were illuminated. The contact stated there were also audible alarms being sounded. The contact depressed the brake pedal and the brake pedal failed to respond. The contact stated that she was able to coast the vehicle off the highway and shifted into park(P) and turned off the vehicle. The contact turned off and turned on the vehicle and attempted to depress the brake pedal; however, the brake pedal was abnormally firm. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the brake booster pump assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11547895,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2023","dateComplaintFiled":"10/03/2023","vin":"JTDKN3DU2C1","components":"SERVICE BRAKES","summary":"My car breaks with out i almost hit the car in front of me, i could killed someone . This is very dangerous i took my car to a Toyota dealership they said the  Extended warranty expired. They said upon inspection found code C1252,C1253,C1256 brake pump and actuator fault. Upon inspection found abs actuator accumualtor leak. Causing brake pedal to be hard and brake system malfunction. Toyota should had made a recall of this and not just a extended warranty that expires. I have 206,000 miles original owner they should me a lawsuit for this its very dangerous. I end paying $3000 of my own money to fix it, i should get reimburse for my money.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11545264,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2023","dateComplaintFiled":"09/18/2023","vin":"JTDKN3DU8C1","components":"SERVICE BRAKES","summary":"ABS, Break and traction control lights from dashboard lit on and breaks were difficult to operate during driving, able to drive back home safely. Find out that ABS (brake booster and brake booster pump assemblies which are consider safety items), are defective and can cause accidents. When calling Toyota Customer Experience Center, they decline to honor customer support program ZJB due to my car is exceeding by 5k miles the additional limited warranty. Now I will have to pay out of pocket on known safety defective part, this should be a recall and not wait to an accident to happen.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11545308,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2023","dateComplaintFiled":"09/18/2023","vin":"JTDKN3DP0C3","components":"SERVICE BRAKES","summary":"2012 level 5 plug-in  I was driving on the freeway with radar cruise control and the vehicle dash lit up with check pcs system ever warning light came on the brake petal was not there as normal it would go about half way down to engage very scary I took it to the dealership service said I need new brake booster installed not covered under warranty 130k miles","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11543027,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"09/06/2023","vin":"JTDKN3DU9C5","components":"ENGINE,VISIBILITY/WIPER,LANE DEPARTURE","summary":"There is no incident occurring to me .but I change some parts like head light.& whisper .engine .","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11541201,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2023","dateComplaintFiled":"08/28/2023","vin":"JTDKN3DU7C5","components":"ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM","summary":"******* DELETE VOQ *******  THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED. DJR    ******* DELETE VOQ *******","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11539941,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2023","dateComplaintFiled":"08/21/2023","vin":"JTDKN3DU2C1","components":"SERVICE BRAKES","summary":"My teenage daughter was driving and almost had an accident because the brakes failed. No warning lights came on until the brakes failed.  I am learning now that it is a brake booster pump that Toyota knows about it as they had issued an extended warranty on the same thing that expired last year. Toyota confirmed that my Pruis was included in the customer service program but it has now expired.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11527814,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2023","dateComplaintFiled":"06/20/2023","vin":"JTDKN3DU6C5","components":"SERVICE BRAKES","summary":"While coming to a stop there was a loss of braking power and feel. Due to the unexpected change in braking characteristics this nearly caused me to collide with the vehicle in front of me. Noticed the traction control, ABS and Brake light on dash illuminated. My local Toyota dealership has diagnosed the repair as a repair involving the brake booster master cylinder and pump assembly.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11527594,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2023","dateComplaintFiled":"06/18/2023","vin":"JTDKN3DU4C1","components":"ENGINE","summary":"Head gasket failure","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11526816,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2023","dateComplaintFiled":"06/13/2023","vin":"JTDKN3DU9C5","components":"SERVICE BRAKES","summary":"On June 11, 2023, my Toyota Prius brakes failed while I was driving! The vehicle was towed to the Toyota dealership on June 12, 2023 and determined the car needed brake booster assembly with master cylinder, based on codes presented at diagnostic. Quoted repair cost of $3,544.99+tax. I am second owner of this vehicle, which was purchased December 2020 from the same dealership. I was never notified about this pending issue from Toyota North America or from the dealer. I contacted Toyota North America on June 13, 2023 and was denied repair because Consumer Support Program 20TE07 expired May 2022.   This Consumer Program should have been a recall. Brake failure is a major safety issue.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11526364,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/10/2023","dateComplaintFiled":"06/10/2023","vin":"JTDKN3DU2C5","components":"UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"The glass sunroof spontaneously exploded or imploded. There was a loud popping sound and I looked up at the sunroof, and it was shattered. glass started falling on me as I was driving on the highway. There have been many reported cases of this happening found online. https://topclassactions.com/lawsuit-settlements/lawsuit-news/toyota-owners-should-be-aware-of-reported-exploding-sunroof-risk/  It has not been inspected yet. no warning messages.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11523493,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2023","dateComplaintFiled":"05/23/2023","vin":"JTDKN3DU1C1","components":"SERVICE BRAKES","summary":"Brakes Failed with code c1391  this is a known issue with toyota .","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11521015,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2023","dateComplaintFiled":"05/08/2023","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Toyota Prius. The contact stated while driving at various speeds, there was an abnormal humming and buzzing sound detected. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the ABS brake and brake booster pump needed to be replaced. The manufacturer was contacted and referred to the NHTSA Hotline for assistance. The failure mileage was approximately 119,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11520412,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2023","dateComplaintFiled":"05/04/2023","vin":"JTDKN3DP4C3","components":"SERVICE BRAKES","summary":"Brakes failed while I was slowing down for a speed trap; if I had been stopping for traffic I would have been in somebody's back seat. There was already a class action lawsuit about this that Toyota settled out of court. We were supposed to receive notice about the extended warranty related to this but did not; additionally the dealership lied to us on two different occasions about our brakes being fine after they started behaving differently.  If the dealership hadn't lied in both 2020, and 2022, my life wouldn't have been in jeopardy, and we wouldn't be paying thousands of dollars to fix a defective part.   Why are you putting so many people's lives at risk by not forcing Toyota to issue a recall? All their hybrid braking systems over a decade of models have this issue. The hybrid specialist mechanic we ended up with said he sees several cars a week with this issue.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11519125,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/26/2022","dateComplaintFiled":"04/26/2023","vin":"JTDKN3DU0C1","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact's mother owns a 2012 Toyota Prius. The contact stated while driving at various speeds and depressing the brake pedal, the brakes made an abnormal sound. There were no warning lights illuminated. Additionally, the contact stated while the vehicle was parked, the ABS, the brakes, the electronic parking brake, and traction control system warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake booster assembly, the brake booster pump, and the brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as an unknown Customer Satisfaction Program had expired. The failure mileage was approximately 125,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11518097,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/20/2023","dateComplaintFiled":"04/20/2023","vin":"JTDKN3DU7C5","components":"SERVICE BRAKES","summary":"The Brake Actuator and Brake Accumulator were covered under a customer support issue until 5/18/22 On our car they are charging me $2600 to fix this issue. The car was at Toyota years earlier for a recall but Toyota never told us about this issue. That is not fair in my opinion. And now we are being charged $2600 to fix this issue   Best [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11517604,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2023","dateComplaintFiled":"04/18/2023","vin":"JTDKN3DU7C5","components":"SERVICE BRAKES","summary":"The Brake Actuator and Accumulator on the car have failed Toyota had a customer support issue on these parts and fixed them for free BUT it expired 5/18/22 No Toyota dealer told me about this issue and I received no warnings Now the 2012 Prius with 78,000 miles has this issue and Toyota wants $2600 to fix it","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11513943,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2023","dateComplaintFiled":"03/27/2023","vin":"JTDKN3DUXC5","components":"SERVICE BRAKES","summary":"The contact owns a 2012 Toyota Prius. The contact stated while driving 50 MPH and depressing the brake pedal, the vehicle failed to respond. The vehicle responded after depressing the brake pedal several times, and came into a complete stop. The ABS and anti-skid warning light were illuminated, and the message \"Brake\" was displayed. The vehicle was taken to an unknown location, where it was diagnosed that the rear passenger brake sensor needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the pump actuator needed to be replaced.  The vehicle was not repaired. The mechanic referred the contact to the manufacturer. There was no further information provided. The manufacturer was contacted and informed the contact that the vehicle could not be repaired under an unknown Technical Service Bulletin Number as it had exceeded the mileage and year required. The failure mileage was 165,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11511346,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2023","dateComplaintFiled":"03/11/2023","vin":"JTDKN3DU2C1","components":"SERVICE BRAKES","summary":"Driving on Interstate and suddenly traction control light, brake Light, and ABS light came on.  After this the brakes were not as affective at stopping the vehicle and felt sluggish.  Found a lot of reports online about similar issue and even some when the vehicle brakes failed.  My brakes allowed me to get home without incident.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11507753,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2023","dateComplaintFiled":"02/17/2023","vin":"JTDKN3DU3C5","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Our 2012 Toyota Prius experienced brake failure due to the Accuator and Accumulator.  I contacted Toyota Corporate office, which advised it is a known problem and had a customer support program that expired last year. The Toyota rep advised me to not drive the vehicle because of the brake failure and opened a ticket advising it is a known issue. After researching online, it is a very common issue. https://www.aboutautomobile.com/Consumer-Complaint/2010/Toyota/Prius/Brake","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11507351,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2023","dateComplaintFiled":"02/15/2023","vin":"JTDKN3DU2C1","components":"SERVICE BRAKES, AIR","summary":"The contact owns a 2012 Toyota Prius. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ABS module software needed to be updated. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11506600,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2020","dateComplaintFiled":"02/10/2023","vin":"JTDKN3DUXC5","components":"EXTERIOR LIGHTING","summary":"The contact owns a 2012 Toyota Prius. The contact stated that the passenger's side low-beam headlight failed to provide adequate illumination while driving. The vehicle was taken to the dealer who informed the contact that no issues were found; however, the dealer replaced the headlight bulb. The contact stated that the headlight bulb was replaced several times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11503239,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2020","dateComplaintFiled":"01/23/2023","vin":"JTDKN3DU6C5","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The engine caught fire while sitting in my garage.  I had driven it for a few hours doing deliveries for a store and parked it in my garage around 2:30pm.  About 1.5 hours later, my wife was coming home and opened the garage door and saw smoke above the hood of my car and then a few seconds later it burst into flames.  I believe that it was smouldering for a while and the gust of wind when the big garage door opened gave it the extra push to ignite.  The car was bought used and had a front end accident prior to my purchasing it so the electrical system could have melted and started the fire but the inspector that Toyota sent did not give me any copy of his report.  It is a 2012 model. I bought the car in 2014, and had it for about 5 years until this happened and completed burned up the car and all the contents of my garage.  I had a T-Mobile Sync-up module in the OBD port and it recorded a drop in voltage from around 12 to 5 volts at the time of the fire which I believe was transferred to my phone when I was near it.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11503257,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2023","dateComplaintFiled":"01/23/2023","vin":"JTDKN3DU1C1","components":"SERVICE BRAKES","summary":"Suspected Brake Booster failure. We have been experiencing our brake booster running several times a minute and something felt off. In December, we took it to the dealership who said they \"were unable to replicate the issue\". We found that odd since we experience the issue every few minutes, but we believed them when they said that there was nothing wrong with our brakes.   Yesterday, about one month later, we were driving on a busy street when our brakes appeared to fail. We couldn't make the car stop, three dashboard lights came on (the ABS and two others) and eventually we realized the brakes had to be pressed really hard to get the car to stop. We avoided an accident, pulled into a parking lot, turned off the car, checked the brake fluid (the brake fluid was fine), restarted the car and the lights still remained and the brakes continued to not compress easily.  We called our Toyota dealer who said that there is no recall on our Brake Booster and that this is not a known issue, and yet there are hundreds of readily available accounts of 2012 prius owners who experience the same fail.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11501936,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/15/2022","dateComplaintFiled":"01/16/2023","vin":"JTDKN3DP9C3","components":"SERVICE BRAKES","summary":"The brake booster pump started pressuurizing frequently last year around 140,000 miles. Error lights and less responsive breaks this year so I called Toyota service they said bring it in. They said repair is over $3000. The mileage was just over 150000 and just over 10 year extended warranty I didn't know about for this problem coded c1391","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11500818,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2023","dateComplaintFiled":"01/09/2023","vin":"JTDKN3DU5C5","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Toyota Prius. The contact stated while driving approximately 40 MPH, the brakes became inoperable. The ABS and traction control warning lights were illuminated. The vehicle was taken to an unknown local dealer where it was diagnosed that the brake booster and brake pump assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 335,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11500901,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2021","dateComplaintFiled":"01/09/2023","vin":"JTDKN3DU7C1","components":"SERVICE BRAKES","summary":"Toyota Program ZJB, internal malfunctions of the brake booster assemblies.  A known failure of the brake booster than Toyota did extend the warranty on for 10 years BUT would not honor the warranty unless specific diagnostic codes appeared on the vehicle.  My issue is that all of the symptoms of the failure occurred on my vehicle (pump constantly running, varying hydraulic pressure resulting in pulsing brake stops, soft brake pedal) but the warranty would not be honored because the diagnostic did not manifest itself.  Had technicians tell me that it definitely was this booster failure, but Toyota would not pay for it unless the diagnostic came up.  I am now left with a vehicle that has a failed brake system and no monetary support from Toyota. Quoted $2500 to $3000 to repair.  Not safe to drive in my opinion with a known failure that I am having trouble getting funding to repair.  Contacted Toyota customer support and they reiterated that they would not pay for the repair without the diagnostic occurring and now their extended warranty expired August 31, 2021. Inspection available upon request Safety issue as braking is inconsistent and not predictable Problem was identified by Toyota dealer service department No diagnostic alarms - which is the only symptom not present","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11499725,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"01/02/2023","vin":"JTDKN3DUXC1","components":"EXTERIOR LIGHTING","summary":"Headlamp Lens Issue Vehicle Manufacturers Must Correct ISSUE 1. The increase in pedestrian-vehicular accidents and fatalities is, at times, related to the driver not seeing the person in time to stop. Not seeing a person in time may be related to poor street lighting or a decrease in front visibility caused by fogged headlamp lenses. Current nighttime traffic has a variety of vehicles operating with varying front light visibility. 2. For certain vehicles, the lens alone is replaceable. With other vehicle models, the entire front lamp must be replaced. The exorbitant cost of replacing the front lamp is causing some people to opt to drive with densely fogged front headlight lenses risking pedestrian safety. 3. Some car dealership offer a \"defogging\" cleaning service for greater visibility but does not guarantee to restore the car's front illumination to minimum required safety standards.  Recommendation Require vehicle manufacturers to make front headlights with detachable lenses, or make the lenses fog proof. A replaceable lens is cost effective for all income individuals. Making lens replacement affordable may decrease the number of pedestrian-vehicular accidents and fatalities.  Discussion The headlight lens of my car became increasingly fogged, overtime, decreasing night visibility ahead. The Toyota dealership offered a $300 cleaning service for both lenses or replacing the headlamp at about $300 each; $600. I opted for the cleaning. When completed,  the headlight lens of my vehicle looking much less fogged. When I asked, the dealership told me that their cleaning service does not guarantee compliance with minimum front safety illumination for night driving. I was told that my car does not come with removable lenses. To ensure minimum safety front night visibility, I purchase new headlamps total costing about $300 each; I spent $900 because the $300 cleaning service was completed and not deductible.   I contacted Toyota management and went up the chain of command","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11499480,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2022","dateComplaintFiled":"12/30/2022","vin":"JTDKN3DU6C1","components":"SERVICE BRAKES","summary":"The Brake Booster or Actuator is failing, without any indication or warning lights on the dash alarming us to the problem. The car has been making weird sounds, but after being inspected, this, according to the Authorized Toyota Dealer, on December 22, 2022, is a life-threatening and very dangerous malfunction to myself and others around me when driving. This is the first hybrid car we have owned, and we thought the noises we had been hearing for a couple years was normal, because there were no warning lights coming on to tell us otherwise. The dealer did not want us to drive the car any further due to the danger of the problem. We asked the dealer to repair the problem without charge, but that request was denied by the Toyota Brand Engagement Center (Case 221222000587). The dealer is currently repairing the malfunction at a cost of approximately $2650 plus tax). We are highly disappointed with Toyota not repairing this known problem under a dealer recall.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11499030,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2022","dateComplaintFiled":"12/27/2022","vin":"JTDKN3DU7C5","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2012 Toyota Prius. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake master cylinder and brake booster needed to be replaced; however, the dealer informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The contact stated that the failure recurred while driving and the vehicle hesitated while the brake pedal was depressed. The contact slammed on the brake pedal and the vehicle came to a complete stop. The vehicle was towed to the residence. The manufacturer was not made aware of the failure. The failure mileage was 185,519.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11498182,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2022","dateComplaintFiled":"12/20/2022","vin":"JTDKN3DU2C5","components":"SERVICE BRAKES","summary":"The brakes on my 2012 Toyota Prius failed suddenly with little warning after starting the car, and when I began driving off in a busy Walmart parking.  I was startled when I felt that the brakes did not seem to work, nearly causing me to collide with the car in front of me.  I had to quickly depress the brake pedal to bring the car to a stop. The normal braking power was greatly reduced when I depressed the brake pedal, and I had to use more force to bring the vehicle to a stop.  Only when I looked down did I see that some of the dashboard lights relating to the brake system stayed lit and not turn off like they normally do.  These lights appear to be brake warning, ABS warning, and anti-skidding lights.  The brake problem has been inspected and confirmed by both an independent service center as well as the Toyota dealer.  The failed brake component was diagnosed as an abnormal leak in the accumulator, and the brake booster with master cylinder assembly requiring replacement, with the code #c1391.  After having done some research, it appears that this exact brake problem seems to be afflicting many such generation Toyota Prius vehicles, and the manufacturer Toyota was aware of this problem existing in such vehicles.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11497459,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2022","dateComplaintFiled":"12/14/2022","vin":"JTDKN3DU5C5","components":"SERVICE BRAKES","summary":"The car has been diagnosed by a Toyota dealership as having an internal leak in the Brake Booster and Accumulator, both are part of the brake system. Repair estimate of $3800 00 dlls. Currently i have 3 check lights on, Brake, ABS and Traction control. All controlled by the same module","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11496959,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/05/2022","dateComplaintFiled":"12/11/2022","vin":"JTDKN3DU0C5","components":"EXTERIOR LIGHTING","summary":"Purchased 2012 Prius used. Replaced low beams and high beam headlights shortly after. Passenger side low beam is no longer working (bulb was replaced 3 months ago). Upon googling causes saw 2010-2011 Prius had a recall for recurrent headlight issues, the wiring harness was replaced in them. It seem the 2012 is having the same issue in the 8 pages of complaints on exterior lightning that I saw. Toyota should extend the fix to include 2012 Prius.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11495844,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2022","dateComplaintFiled":"12/02/2022","vin":"JTDKN3DU8C5","components":"SERVICE BRAKES","summary":"My prius got ABS, Brake, Traction light on when I was on traffic in the highway. Car lost brake power. Regenerative brake does not. It takes longer to stop the car. TOYOTA NEEDS TO FIX THIS. THE ABS MODULE IS GONNA FAIL AT SOME POINT. Dealership asks $5000 to fix. C1391","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11495063,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/18/2022","dateComplaintFiled":"11/27/2022","vin":"JTDKN3DU4C1","components":"SERVICE BRAKES","summary":"At 106K miles and after 10 years and 8 months in service (new vehicle bought in March 2012) Brake booster internal leak, code c1391. Brake light, ABS light and VSC light stay on. Can not drive it as the brake booster internal leak is making the brakes spongy and slow in response. Talked to Toyota and they said it is out of warranty and the deal is estimating $2000 plus for the repair. Miles on my cars 106K are way less than 150,000 allowed by Program Service bulletin ZJB (attached) but Toyota is denying repair coverage as the vehicle life is eight months more than 10 year limit since first use. Did not drive it much within the last two years because of working from home due to covid 19. Had it been driven more frequently the brake system failure would have happened way earlier as the internal leak (possible fatigue failure causing leak) should be more related to driven miles and brake system cycling of pressurizing and depressurizing than just being parked on the drive way. Would request if NHTSA could extend the duration of ZJB bulletin considering the fact that many drivers did not drive that much in the last two years due to working from home and this internal leakage failure can be related to fatigue loading of the hydraulic components and the number of fatigue cycle are directly proportional to the driven miles and not the life of the vehicle. Thanks","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11493646,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2022","dateComplaintFiled":"11/15/2022","vin":"JTDKN3DU3C5","components":"SERVICE BRAKES","summary":"The brake system (accumulator/booster) has failed and reduced stopping ability.   Error code is C1391","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11492460,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2022","dateComplaintFiled":"11/06/2022","vin":"JTDKN3DP9C3","components":"SERVICE BRAKES","summary":"The brake pressure pump comes on every 2 seconds. The warning lights on the dash are on for brakes and abs. The car still stops but it reacts slower to pedal pressure. Dealer says it needs master cylinder and actuator pump for 3000$ at least. It is available for inspection, has 155,000 miles now, but pump has been hyperactive for about 12 mo. May be a hazard now, may fail completely ,I don't know. But too expensive to me to fix. Has only been inspected by autonation Toyota, not police etc. Pump was overactive for a year but right after anautomatic car wash the lights came on an the brake pedal got mushy. Then I  called dealer.  Apparently a common problem  that was a recall for 2010 and silent recall after for later model gen 3s.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11491960,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2022","dateComplaintFiled":"11/02/2022","vin":"JTDKN3DU0C1","components":"SERVICE BRAKES, AIR","summary":"The contact owns a 2012 Toyota Prius. The contact stated that while driving approximately 50 MPH, the ABS, brakes, and traction control warning lights illuminated. The brakes became inoperable, but the driver was able to regain control of the vehicle and pulled over. The vehicle was taken to the local dealer where it was diagnosed there was a hydro pump motor fault and hydro motor pump relay fault with codes C1252 and C1253 and the hydro boost brake pump kit and brake assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred him to the NHTSA hotline. The approximate failure mileage was 97,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11491970,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/21/2022","dateComplaintFiled":"11/02/2022","vin":"JTDKN3DU7C1","components":"SERVICE BRAKES","summary":"I have a 2012 Toyota Prius that the Toyota dealership has confirmed that I have a failed ABS actuator and is displaying the correct repair codes for the service bulletin but they refusing to cover any of the costs to replace the ABS actuator and boost pump. Since the failure of the ABS actuator I have had 2 close calls where I needed to stop fast and my tires locked up, I lost control of the car and spun out but luckily I did not hit anything. The brake, ABS, and 2 other warning lights have come on and off intermittently on the dashboard of my 2012 Toyota Prius. I summited a good faith request to the repair my Toyota Prius ABS actuator at Toyota of Anaheim on 10/28/2022 and due to it being 20 days past  the 10 year limit and slightly over the 150,000 mile limit at 158,000 they say that I'm 100% responsible for the repair costs of $3,231.78.  This proven design flaw is not my fault, it did not occur under normal wear and tear and the brake ABS actuator and boost pump should last much longer than it did.  Now I'm faced with paying a huge bill for the repair or pick up my Prius from the dealership and drive it home with a defective ABS actuator. This is another example that Toyota is placing profit ahead of safety.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11491723,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2022","dateComplaintFiled":"11/01/2022","vin":"JTDKN3DU8C5","components":"SERVICE BRAKES","summary":"During a hard braking, felt brake pedal softer and less responsive braking. Now ABS Icon, Brake Icon, and Traction Icon is on. Confirmed Code P1391 in ABS system.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11489347,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2022","dateComplaintFiled":"10/14/2022","vin":"JTDKN3DU6C5","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My breakes failed when driving. I almost got in accident. Code C1391. Brake Actuaror Failure. car has 200,000 miles. Toyota is denying to repair the car. It is well known problem with that but still not fixing.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11486237,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/24/2022","dateComplaintFiled":"09/24/2022","vin":"JTDKN3DU3C1","components":"SERVICE BRAKES","summary":"While on the freeway, I was braking due to traffic and the car started shaking and the ABS light, \"BRAKE\" light and traction light all came on and remained on. The brake system did not operate properly, which nearly caused a collision.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11484055,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2022","dateComplaintFiled":"09/12/2022","vin":"JTDKN3DU4C5","components":"STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I was driving on highway & the vehicle stopped accelerating as I was pressing the gas. I put my hazards on & got to the side of the road. Then the eps light came on & the dash stopped showing the mph. The ac stopped blowing cold air & the windows were working slow. I turned car off then back on a couple of times then more lights came on. No lights were on prior to this & I haven\u2019t had any problems w the vehicle before this. I just got this car & I feel like it has something to do with a recall but no one wants to take responsibility for the issue.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11483106,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2022","dateComplaintFiled":"09/06/2022","vin":"JTDKN3DU9C1","components":"UNKNOWN OR OTHER","summary":"No problem","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11482683,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2022","dateComplaintFiled":"09/02/2022","vin":"JTDKN3DU0C1","components":"SERVICE BRAKES","summary":"Driving approx 35 MPH. Traction, Brake, ABS lights all illuminated. Went to brake and brakes went almost to floor with little to no braking power. Car felt out of control and unreactive. Slowed down, pumped brakes (brakes worked but not normal) and pulled over. It was extremely scary and happened out of the blue with no warning, I thought I was going to crash as car felt \"slippery\" and unresponsive/no braking. If there was a red light or someone stopped in front of me, I would have crashed. Tested and found code of C1391 ABS Anti-lock Brake System Abnormal Leak of ACC PRESS. Researched and found customer bulletin from Toyota POL18-03 and Customer Support Program ZJB. Safety at risk - near accident, could have been a huge accident, no warning and no brakes. This should be a recall! No warning lights prior to failure, lit at time of failure. I was completely unaware of the potential brake failures. Toyota should issue a recall or cover repair. I have been tossed back and forth between corporate & local dealer. Customer coverage expired June 29, 2022 for my car (10 yrs after 1st use). The incident occurred barely one month later on August 16, 2022. It is under 150,000 miles. Toyota refusing to assist or take responsibility for repair coverage. I have been given the runaround by Toyota and attempting to get a call from a case manager is near fruitless. One case manager left me a voicemail indicating that they cannot help me until I take the car to a local dealership to diagnose. So I did. Forced to Toyota, we carefully drove on side streets to the dealership only to be charged $130 for diagnosis & attempt to \"upsell\" extra services. Vehicle inspected by Toyota. C1391 replace brake booster assembly master cylinder and brake pump almost $3,000. We drove home white-knuckled. After many more phone calls and unable to speak to a case manager, I rec'd a voicemail indicating they will not cover due to expired June 29, 2022. Same issue happening w/other models - pls recall.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11482113,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2022","dateComplaintFiled":"08/30/2022","vin":"JTDKN3DU0C1","components":"SERVICE BRAKES","summary":"While commuting home by Prius has the traction control, ABS, brake light, and brake system indicator dash lights activate. I was able to make it to an autoparts store and the code C1391 was displayed. Researching this code points me to a safety issue that Toyota is aware of and their remedy ended in 2021.  Toyota should warranty this known issue, especially for those people who were never notified of the failure of the brake accumulator and brake booster. I now am afraid to drive my vehicle due to potential failure of the brake system and the costs of the repairs are really expensive.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11481174,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"08/25/2022","vin":"JTDKN3DP5C3","components":"SERVICE BRAKES","summary":"I bought a first generation Toyota Prius PHEV in 2012. Apparently a Customer Support Program notice was sent out two years ago which I never received. For the last year or so my Prius has made a hissing sound when I stepped on the brakes unless I push extra hard on the pedal. Didn\u2019t think anything of it until last month several lights went off. I took it to Big O Tires and they added brake fluid and the lights went away. Next month it went off again, I took it back and they suggested taking it to a dealer.  I take it to Tustin Toyota they diagnose it as a Brake Booster and Pump problem.   My issue is that I never received a mailer or email like I did for previous recalls. I did transfer ownership to my wife a while back, so I don\u2019t know if that DMV administrative change impacted the mailer. It is a safety concern as my wife drives our two kids and the brake had signs but we did not take it in to the dealer until the failure lights lit up 11 months after the expiration. Is there a chance that a Customer Support Program becomes a Recall if NHTSA receives enough complaints?","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11477997,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/06/2022","dateComplaintFiled":"08/07/2022","vin":"JTDKN3DU2C5","components":"FUEL/PROPULSION SYSTEM","summary":"I was driving my 2012 Prius on the highway at around 55 MPH. The Hybrid System Warning came on and the car lost all power and immediately began to coast. I was fortunate not to have been in or caused an accident but cars behind me had to swerve to avoid hitting me. I was able to coast to a middle median lane. After waiting 15-20 minutes, the car never regained power. We were finally able to push it off the road and into a parking lot. It never regained power.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11477933,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2022","dateComplaintFiled":"08/06/2022","vin":"JTDKN3DU5C5","components":"SERVICE BRAKES","summary":"Seven days ago, the hazard lights on our 2012 Prius suddenly would not turn off. By the time we got home, the brake, ABS, and the traction warning lights all came on. Two hours later, the hazard lights stopped blinking but the other lights were still on. We brought the car into the Toyota dealer for service the next morning (8/1/2022) to have the issue checked, notified the service writer of the hazard light being the initial issue. Mechanic cleared the codes and the lights all were off and stayed off after what he said was 2 test drives. We asked him if the mechanic had tested the hazards, to be sure they didn't stay on. He said the mechanic had left and we agreed to leave the car overnight so he could check that again. The service writer gave us a list of other repairs/maintenance we should have done but none of them was the brake booster acuator. We declined the other service and went home. Car drove fine. Yesterday morning, we woke up to see the hazard lights flashing, even though we hadn't egnaged them since the previous Sunday. Our neighbor noted he noticed them flashing at 2 am. We brought the car back to the dealer and when my husband spoke directly with the manager, he (manager) said that they weren't aware of the hazards flashing. That is a lie. I told the service writer when it was brought in and then we discussed it again that afternoon. Manager calls us late yesterday to say that we need to replace the brake booster acuator at the tune of $3400+. The manager told us this morning that Toyota had a recall on it but they weren't notifying people unless the issue occurred. He said there was recall coverage, which Toyota extended, but it expired 7/24/2022. We never received any mail or email notification of a recall and have only had our car serviced at this dealer. Why did they not warn people? We are outraged and livid. How is this kind of greedy chicanery allowed?","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11477156,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2022","dateComplaintFiled":"08/02/2022","vin":"JTDKN3DU0C1","components":"SERVICE BRAKES","summary":"ABS system has malfunctioned- brakes lose pressure constantly (makes a barking noise when pressing on them or holding them down), and brakes feel very squishy. Car constantly makes whirring noise of actuator pump trying to function. Mechanic said on inspection that it was the abs actuator and potentially the master cylinder as well. Vehicle is unsafe to drive","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11473249,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2022","dateComplaintFiled":"07/10/2022","vin":"JTDKN3DU4c5","components":"EXTERIOR LIGHTING","summary":"The headlights are not functioning properly as a result of severe discoloration of the lens material. This creates unsafe driving conditions at night since the road is not properly illuminated, especially in areas with inadequate street lighting.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11472719,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2022","dateComplaintFiled":"07/07/2022","vin":"JTDKN3DU4C5","components":"SERVICE BRAKES","summary":"Faulty brake booster pump","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11472602,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2022","dateComplaintFiled":"07/06/2022","vin":"JTDKN3DUXC5","components":"SERVICE BRAKES","summary":"I have the same issue as every other Toyota Prius owner. My car has 177,000 miles and Toyota quoted me $3200.00 to replace ABS system that causes Brake Failure and risk of Crashing. All the ABS lights come on and the car almost loses all braking power.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11466476,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/13/2022","dateComplaintFiled":"05/27/2022","vin":"JTDKN3DU7C1","components":"AIR BAGS","summary":"The front and driver side air bags did not deploy (although the passenger side air bag did deploy). Initial impact came from behind, toward the passenger side, causing the vehicle to turn fully sideways, where the vehicle was then t-boned on the driver's side. The lack of driver side air bag deployment resulted in a lot of glass making it into the left side of the driver's head.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11465018,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2022","dateComplaintFiled":"05/17/2022","vin":"jtdkn3du3c1","components":"SERVICE BRAKES","summary":"MY brake warning lights have coming on for over 12,000 miles abs , vehicle stability off/ stability control and  indicator and red brake light .Last week they came on and stay on .I took it to mechanic he told me there was a recall on them up to 150,000 miles .I don't see it on your site .The part is  Toyota Brake Booster part Number - 47050-47180. I mention this to toyota in January and they said the light sometime just come on .I don,t know what the mileage should have anything to do about a recall","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11464575,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/12/2022","dateComplaintFiled":"05/13/2022","vin":"JTDKN3DU3C5","components":"SERVICE BRAKES","summary":"I took my vehicle in to the Toyota dealership last month because of a brake related noise that was concerning and a loss of brake sensitivity. The diagnostic showed that the brake booster was showing signs that is would fail soon. I was informed that there was a warranty program (ZJB) for it but the warranty required that a specific error code must be present (C1391), regardless of the obvious symptoms. They were unwilling to honor the no cost replacement even though everything but the error code was present. Fast forward to just under a month after the warranty period expired (16 APR 2022 was the expiration date, today is 13 MAY 2022) and the vehicles brakes nearly fail and the error code, which was required for the warranty replacement is now present. Toyota is unwilling to assist me in the slightest with the cost regardless of the inspection prior to expiration of the warranty showing that is was approaching failure and the error code showing shortly after expiration of the warranty.  I never received a notice that there was even a warranty for the part in the first place, I was only informed when it took it in the first time, before the warranty expired.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11463505,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2022","dateComplaintFiled":"05/05/2022","vin":"JTDKN3DU8C5","components":"SERVICE BRAKES","summary":"The vehicle was traveling on the interstate at cruising speeds around 70 MPH when the braking system suddenly lost nearly all function. The dashboard began displaying multiple brake system warnings. There was no warning about potential failure. It was sudden and started when the brake pedal was not engaged. Some braking power remained, but it required full activation of the pedal. The vehicle was then driven very slowly to the next exit and later towed to the Toyota dealership for repair and inspection. The dealer has confirmed that this is the same error described in Toyota's Customer Support Program ZJB. Two adult passengers and one infant inside the vehicle and all other vehicles in the vicinity were at risk of suffering a high-speed crash.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11463354,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/23/2022","dateComplaintFiled":"05/04/2022","vin":"JTDKN3DU4C1","components":"STEERING,SERVICE BRAKES","summary":"The contact owns a 2012 Toyota Prius. The contact stated that after starting the vehicle, the vehicle lost brakes and power steering functionality. The traction control, ABS, and braking system warning lights were illuminated. The vehicle was towed to the local dealer and was diagnosed with brake booster failure. The vehicle remained at the dealer and was not yet repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 13V235000 (Service Brakes). The approximate failure mileage was 80,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11462921,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2022","dateComplaintFiled":"05/01/2022","vin":"Jtdkn3du3c5","components":"VISIBILITY/WIPER","summary":"The front windshield wiper no longer performs on high but does perform on the lower settings. We experienced very heavy rain yesterday for the first time in a while and needed the high setting to adequately visualize the road and vehicles. It once switched to high the wipers were inoperable and had to be reduced in speed to even function. This is a significant safety concern as it drastically compromises your visibility in heavy rain conditions, such as those we experienced. Yes it is available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11462967,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"05/01/2022","vin":"JTDKN3DU6C5","components":"STEERING","summary":"THIS CAR HAS A STEERING WHEEL PROBLEM","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11460943,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2022","dateComplaintFiled":"04/15/2022","vin":"JTDKN3DU2C5","components":"SERVICE BRAKES","summary":"Brakes started making leaking sound when stopped at lights. Went to get diagnosed and was told I needed to have brake booster (toyota PN 47050-47180) and related pump assembly (Toyota PN 47070-47060) replaced. The specific cause note given by the technician: \"FOUND BRAKE PUMP AND BOOSTER ASSEMBLY TO BE LEAKING INTERNALLY CAUSING PUMP TO ACUATE MORE THAN NORMAL WHICH WILL CAUSE THESE NOISES\" Found out researching online that this is a common issue with the brake booster/master cylinder assembly affecting multiple models and model years of Toyota vehicles and a pending class-action lawsuit in Texas for it. Was told there was no recall but there was an extended service option. I was not made aware of this extended service option which they indicate in the program notes would be mailed to vehicle owners, and was told when the issue was diagnosed that my vehicle does not qualify for it.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11457777,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2022","dateComplaintFiled":"03/22/2022","vin":"jtdkn3du7c5","components":"SERVICE BRAKES, AIR","summary":"The contact owns a 2012 Toyota Prius. The contact stated that while starting the vehicle, the ABS, hybrid system, and traction control warning lights were illuminated. The dealer was made aware of the failure but informed the contact that the warranty was void due to a salvage title. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11456459,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2022","dateComplaintFiled":"03/13/2022","vin":"jtdkn3du1c1","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"on the pasenger side front low beam light if the headlight does not sit correctly it melts the headlight housing and or the headlight is dimmer  my damage wiring harness  in past dealership blames owner  feel like this is a part defect the heat from a bulb should not melt or damage housing assemblies  damage was found during a new headlight install","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11455849,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2021","dateComplaintFiled":"03/09/2022","vin":"JTDKN3DU5C5","components":"POWER TRAIN","summary":"The contact owns a 2012 Toyota Prius. The contact noticed that there was a significant amount of water on the floorboards from the windshield whenever it rained heavily. Additionally, the contact stated while at a traffic sign on a hill, the vehicle would roll backwards while in drive when she took her foot off the accelerator. The contact did not notice any warning lights. The contact also noticed that while parking the vehicle, whenever the PARK button on the dashboard was not depressed while the vehicle was running, the vehicle would roll forward. The contact took the vehicle to the local dealer, where it was not diagnosed and was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11455216,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2022","dateComplaintFiled":"03/04/2022","vin":"JTDKN3DU5C5","components":"SERVICE BRAKES","summary":"The Brake Booster pump assembly in the car has failed. Toyota issued a Customer Support Program to provide coverage for brake booster and brake booster pump assemblies, However, there are parameters limiting the age of the vehicle and mileage on the vehicle that exclude our car from the campaign. Therefore, the consumer is subject to pay for the entire cost of the repair, which can exceed $4,000.   The malfunction occurs over time, and the part fails at a steady pace. Unfortunately, I was unaware of the issue until my ABS light came on, and the breaks became subject to malfunctioning. I took my car to the Toyota Dealership on January 29, 2022, and the dealership made no mention of the Safety Campaign which directly impacts my vehicle. In my opinion, Toyota has demonstrated negligence in regards to this issue. A full recall should be issued for this part. A Safety Campaign simply fails to completely resolve the issue at hand.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11453735,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2022","dateComplaintFiled":"02/24/2022","vin":"JTDKN3DU9C1","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"I brought the car to the Toyota dealer already 3 times for the same problem,now happened again,they told me the first time,nothing wrong with the car,and I paid them,the second time nothing wrong they said,the third time they said it\u2019s the 12 v battery has to be replace it,I did replace it,but still the same problem I have,the HYBRID SYSTEM problems ,the Toyota company should fix it ,because it\u2019s something very unsafe it\u2019s happening with my car,please help me to resolve this problem\u2026.. the car drive but stop anytime,I almost have a very bad accident with my daughter ON board","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11450088,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2021","dateComplaintFiled":"02/03/2022","vin":"jtdkn3du8c5","components":"SERVICE BRAKES","summary":"My 2012 Toyota Prius Hybrid: the brakes failed on 12/30/21 with virtually no warning which was very scary and could have caused fatalities and a crash. Luckily I was able to pull of the road and put on the e brake to stop the car but if the failure had happened about 10 mins earlier, I might have died because I was going 50 mpg coming down a large hill. I did some research and see that Toyota has KNOWN the brake booster assembly is bad on this model Prius yet they did not issue a full recall and are putting peoples' lives at risk! I am outraged, I was told by my local Toyota dealer that I could qualify for this \"customer support program\" but only after I had the break line (which also blew out) fixed so I spent $1,100 to fix the brake line then the booster/pump was still malfunctioning but then Toyota changed their tone and told me my vehicle has too many miles to qualify for the booster/pump replacement and then quoted me $4,500 to replace it !! This is an OUTRAGE, Toyota knows this is an issue but is skirting the issue and putting people in danger. It doesn't get much worse then brakes failing on a vehicle. I hope the government forces Toyota to do the right thing and slap them with a huge fine to teach them a lesson. This is not okay!","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11449870,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2021","dateComplaintFiled":"02/02/2022","vin":"JTDKN3DU2C5","components":"SERVICE BRAKES, HYDRAULIC","summary":"******* DELETE VOQ *******  THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST*DJR        ******* DELETE VOQ *******","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11450008,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/31/2022","dateComplaintFiled":"02/02/2022","vin":"JTDKN3DU2C5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"Hi, I have a 2012 Toyota Prius with around 120k miles that is completely inoperable. A local Toyota dealership is charging $3400 to replace both computers, but the more I research the more apparent it becomes that this is directly linked with past issues that were never fully resolved during previous recall attempts.  The following article describes the exact situation my car is in (https://www.latimes.com/local/california/la-fi-prius-overheat-inverter-defect-20190414-story.html).   When you combine that with the previous recalls back in 2014 & 2018, this quickly becomes a pattern. That pattern suggests that past software issues (1 & 2 below) were never fully resolved, and/or already caused premature damage to internal/computer components that then fail regardless.  I spoke with the California Bureau of Automotive Repair who referred me to nhtsa.  The agent I spoke with noted that because the Inverter wasn't actually replaced back in 2014 (Toyota only performed a software update), this part definitely could have been already damaged due to the software issues, which could then cause problems with the computers later on (which is what occurred).  ---  1) NHTSA CAMPAIGN ID: 14V053000 - In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. 2) NHTSA CAMPAIGN ID: 18V684000 - Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.  ---  General:  - Computers both failed, not currently available for inspection as they are being replaced - If this computer failure happens again later (while on the road - as it has for other consumer), it's very dangerous as the car essentially shuts down on the spot - Dealer is dismissing this due to the car's age - No previous warning lights or messages","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11449745,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2022","dateComplaintFiled":"02/01/2022","vin":"","components":"SERVICE BRAKES","summary":"The contact owns a 2012 Toyota Prius. The contact stated that while driving at 30 MPH, the ABS, traction control, and several other unknown warning lights illuminated on the instrument panel as the brake pedal became spongy. The contact initially drove the vehicle to an independent mechanic who informed her of a service bulletin related to the failure; he then instructed her to take the vehicle to the dealer. The vehicle was taken to the dealer and the contact was informed that the vehicle could not be covered under a warranty related to the failure. The manufacturer was also notified of the failure and confirmed that her vehicle was no longer covered under warranty; a case was filed with the manufacturer. The contact agreed to have the vehicle repaired by the dealer and the vehicle remained in their possession.  The vehicle had yet to be repaired. The failure mileage was approximately 192,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11448199,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2022","dateComplaintFiled":"01/20/2022","vin":"JTDKN3DU7C1","components":"SERVICE BRAKES","summary":"Loud noises coming from braking system.  Diagnosed by Toyota service technician as a failure of the brake booster and booster pump assemblies.  This specific issue is acknowledged by Toyota per a Customer Support Program ZJB.  My vehicle, a 2012 Prius with 130,000 miles, qualifies for coverage under the CSP, however Toyota is denying coverage as the vehicle has not displayed a warning light or code associated with the problem, despite a Toyota service tech confirming the issue.  Toyota wants me to drive a vehicle with brakes that may completely fail at any given moment.  The Toyota Brand Engagement team has been no help in trying to get the repairs covered under the CSP.  Class action lawsuits appear to be filed in several states as Toyota has refused to issue a full recall.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11446279,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2021","dateComplaintFiled":"01/05/2022","vin":"jtdkn3du8c5","components":"SERVICE BRAKES","summary":"The brake master cylinder/accumulator has failed causing multiple codes as well as dash lights for the brake and abs systems. I took the vehicle to the local Toyota dealership after reading about this problem in all other models of the Prius. I have just purchased the vehicle. They covered this issue with a free warranty replacement up until August of 2021. They had extended the warranty with restrictions until this next year. Reading about other models of the same car, the warranty still covers regardless of mileage. It's the identical part as other models that are still being covered. This is a $3000 dollar repair made in some vehicles for the identical part, but not in others. This is terrible customer service for an unsafe issue by Toyota. This issue does effect the braking in the vehicle and it is unsafe to drive. The regenerative braking also no longer is functioning changing the entire handling and characteristics of the vehicle.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11445661,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/25/2021","dateComplaintFiled":"12/30/2021","vin":"JTDKN3DU3C1","components":"EXTERIOR LIGHTING","summary":"On 12/25/2021, I was driving in the country side under darkness and under heavy rain and I had a hard time seeing the road. There were no road lights so I could not make out where the divider, curve of the road or side of the road was. It was quite a safety hazards because cars were coming from the front, or a few inches off the road would be dirt field.   I discovered that the headlamps of my 2012 Prius are full of water bubbles and the water bubbles are blocking and distorting the headlights.  I have pictures and videos of the headlights.   It is six days already and the water bubbles are still there, and it is not safe to drive out to the field at night or where there is no road lights, with such minimal and distorted lights.   I found on the web that a few people experienced water bubbles in their headlamps over the years, but  don't know if they reported to NHTSA.   My car has no accident and no modification on the front of the car.  Toyota representative and dealers said my car is out of warranty.   There were no indications or symptoms of water bubbles in advance, until rain leaks into the headlamps.    I did not notice if this happened in previous raining seasons, as I didn't drive out much at night.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11444217,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2021","dateComplaintFiled":"12/18/2021","vin":"JTDKN3DU1C5","components":"SERVICE BRAKES","summary":"Vehicle has issue with brake booster and accumulator, making it dangerous to drive on the road as brakes would intermittently go out not allowing me to stop. Toyota Corporate had agreed to fix the vehicle originally based on good faith and acknowledgement of the defect under their \"Customer Support Program\" yet coerced me to go to the local dealership to get the repair, and now disclaims responsibility to cover the repair/parts costs. Toyota Corporate did call the dealer to authorize the repair on 12/14, but since then, have not paid for any of the repairs so my vehicle is being held hostage at the dealership.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11443452,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2021","dateComplaintFiled":"12/11/2021","vin":"JTDKN3DU9C5","components":"SERVICE BRAKES","summary":"I have a ABS alarm on my car.  Toyota ABS    C1391 (1/1) Current Abnormal Leak of ACC Press   I tried to Talk to the Toyota I left a message with the service writer At Avondale Toyota  In Arizona and left a message about my car problem They never returned a call to me!  I have bought 4 new cars from Avondale Toyota. You would think they should return my call to talk about my cars brake problems I haven't received any return calls","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11443299,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/08/2021","dateComplaintFiled":"12/09/2021","vin":"jtdkn3du6c5","components":"SERVICE BRAKES","summary":"Toyota did not inform us about a half recall on our family's Prius car.   My wife driving yesterday with kids Christmas shopping and the brake pedal stopped working. She was able to thankfully to have space to let car slow down and pull off to side of road.  People with a Toyota Prius need to know the brake pedal could stop working at any moment. The Toyota dealership says the repair is $2900 and they will not cover it. They advised I call Toyota so I did and spoke to 3 people advised and they said they would not.   The half recall states online, which I dug and found after the dealership advisor told me about it, states that cars up until 8/31/2021 with unlimited milage are covered. After, then its 10 years from purchase and drops from unlimited milage to 150K.   We are a few months from Sept and they would not make an exception and do the right thing. The cars is past the 150K milage BARELY, but still under 10 years. If the breaks had gone out in August 31st and a major accident happened would Toyota been liable? HAs this happened and people don't know?  It's not right, not ethical, we were not informed of this at any point or even the last time I took the car into the dealership. The idea that others could have this happen to them or even get hurt out there is insane to imagine as a possibility actually a reality as it happened to us.  Toyota headquarters brand representative (Monica supervisor) on phone told me that if my wife had the break pedal and system go out in August and died Toyota would have covered it. I almost dropped the phone.  Others need to know about this. Do you know anyone with a Toyota Prius? or a Toyota? Please tell them the brake pedal could stop working at any moment and cause an accident.   Please help us and together help others know about this. Toyota should have done the right thing, but they didn't. Toyota needs to alert others of this before someone gets hurt. The National Safety board needs to force to a full recall to REPLACE THEM","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11441292,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/04/2021","dateComplaintFiled":"11/22/2021","vin":"JTDKN3DU9C1","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I was Driving with my daughter as always,then the car put on the screen hybrid system problems and the car stop running\u2026..I almost had an accident,I took the car to Toyota dealer and the charged me to fix it ,but the didn\u2019t fix the problem,this is something that Toyota company should fix it before something bad happen while driving","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11440733,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2021","dateComplaintFiled":"11/17/2021","vin":"jtdkn3du3c1","components":"SERVICE BRAKES","summary":"ABS/Brake Actuators on these cars are faulty! Not able to apply adequate pressure on the brakes to stop the car confidently. Brake actuator hissing notating that pressure is being lost. Brakes feel like they are skipping, and also making a loud \"quack/screeching\" noise. Brakes were inspected on my vehicle, and the pads had over 60% life left, and no damage to the rotots, so its the brake actuator at fault. A very common issue on 3rd generation prius models, and a $3000+ repair through toyota. Customer support program ZJB issued. Its not a recall, but instead an \"extended warranty\". Toyota will not fix the problem without dash warning lights on, so my car is just waiting to break down or cause an accident. I worry about my life and the brakes failing at some point. Ive taken it to two different mechanics and they both noted its a well known problem that toyota is trying not to pay out for.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11439743,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2021","dateComplaintFiled":"11/08/2021","vin":"JTDKN3DU0C1","components":"STEERING","summary":"After feeling looseness from the front end all the way up to the steering wheel when going over any bumps I brought the car to the local dealer. After inspection I  was told four things that are very disturbing: The steering shaft needs replacement; The cost will be more than $1100;  There is no warranty or recall or cost coverage; The car is not reliable and should not be driven any more than essential until fixed (and they don\u2019t know when the parts will be available).  Although the car is out of warranty based on age, this car has only 66,525 miles after almost 9 years, and my wife and I have been the only drivers and not on any dirt roads.   I have been told by an independent repair shop this is a known problem with Prius and should be a recall item since it is dangerous to keep driving. This is especially troubling since the dealer could not fix it when I was there because they have to order parts and they don't know when the parts will be in.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11436977,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/19/2021","dateComplaintFiled":"10/16/2021","vin":"JTDKN3DU9C1","components":"SERVICE BRAKES","summary":"I write to report that I asked for help at TOYOTA on the repair of the brake booster pump program. On August 19th, 2021 I took my Toyota Prius 2012 to my nearest dealer, in this case, Toyota of Homestead in Florida, US (I have a screen capture of the appointment); because the brake pump was pumping continuedly every 15 seconds regardless of the vehicle was in motion or stop parked; also the breaking felt like spongy and hesitant. I explained that to the Toyota dealer employee and he told me that the pump running every 15 seconds is not normal and agree that something was not right with my car's brake, but if there is not a MIL light ON, they can not replace my brake booster under the Toyota Program, and I have to pay $170.-first to \"scan\" the vehicle and make a diagnostic, well I told him that was too much money just to scan the vehicle since there was no light on in the dash the Toyota employee told me I will need to pay for the full brake pump replacement. That was unfair because the Toyota employee agree that definitely the brake was bad, but can not do anything. Took my car home and a few days later September 2nd, the brake lights came on. Well, my wife uses this car daily to transport our kids to school and to do the shopping necessary for food and supplies, and definitely, the cars do NOT break AS IT SHOULD. Toyota employee told me the repair will cost between $3000.- to $4000.-, I took the car to the Dealer when was covered under the Customer Support Program, but the light on the dash should NOT be the main factor to determine that the brake booster needs to be replaced. To be fair TOYOTA should recall all those vehicles. The Toyota dealer employee witness that there was a problem with the pump, and anybody with common sense that know this cars should immediately notice that the sound of the pump going on every 15 seconds is NOT NORMAL. This is my second Prius (My first one was a Toyota Prius C 2014) and I detect almost immediately with something is WRONG.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11436300,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2021","dateComplaintFiled":"10/11/2021","vin":"JTDKN3DU2C5","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"ABS Actuator and Booster Assembly failing. No recall was issued but a safety bulletin to the dealer with a cutoff date and nothing issued to consumer to know it needs to be replaced. Now I am outside their service bulleting window with a 3,000 repair that should be covered indefinitely by toyota","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11432347,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2021","dateComplaintFiled":"09/09/2021","vin":"jtdkn3du0c0","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"The contact owns a 2012 Toyota Prius. The contact stated while attempting to use the horn, the horn failed to operate as needed. The contact also stated that the front passenger\u2019s air bag warning light illuminated and then turned off. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clock spring failed and needed to be replaced. The vehicle was also taken to an independent mechanic who confirmed the cause of the failure. The vehicle was not repaired. The manufacturer informed the contact that the vehicle was not included in the manufacturer communications regarding the clock spring assembly repair. The vehicle was not repaired.  The approximate failure mileage was 90,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11429201,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2021","dateComplaintFiled":"08/16/2021","vin":"JTDKN3DUXC5","components":"UNKNOWN OR OTHER","summary":"I was in freeway going home last night after visiting my mom by point loma area San Diego. I was on 8fwy going east, then I merge to 805fwy South which I always and usually take same route. As I went on ramp of 805 South going on a steep high altitude, my 2012 PriusV stall and I can't accelerate when I was stepping into my gas pedal which I have already pushed it all the way in. So I quickly put emergency lights on and slowly guided my car to the right shoulder. I called AAA which I've been a member for so many years. And believe me it is really a life saver. This safety could have been worst from my experience of been driving for more than 30 years. I got it towed all the way home which was about 7 miles. The traffic was heavy on a Saturday night and I waited for almost 2 hours for my towing. When I got up this late Sunday almost noontime, I went out to check on my car and it is still saying \"Check Hybrid System\" with all the lights on my module was on. I started it and noticed there was an acceleration so I drove it back to my driveway since the tow truck just drop it off on the curveside close by my residence. It drove ok, and then I started my research online and I recently bought a code reader but not sure if it will work on my hybrid 2012 Prius V. Nothing came out on the reader. I called my buddy which was a certified ASE mechanic but has less experience on hybrid. But he has a more expensive code reader and analyser equipment and tools. I also check the Toyota headquarters and you website about my car on safety recalls. I just had taken this vehicle to the dealer for some sort of worldwide safety recalls on all this typical model. I've also read an additional recall and they just have launched it 01/2019. I've plug in my vin# on all of this sites for a check but nothing is coming out. But their complaint is similar to what's going on to my car. It's \"Check Hybrid System\" and I believe it's the Inverter issues. Please update me and also the Toyota HQ.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11428818,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/11/2021","dateComplaintFiled":"08/12/2021","vin":"Jtdkn3du5c5","components":"VEHICLE SPEED CONTROL","summary":"The brake, abs, and stability control light come on and the brakes require more pressure to work . getting a code C1391 Abnormal Leak in the Accumulator.  but I was never informed of this recall and there are no open recalls associated with my car","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11425979,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2021","dateComplaintFiled":"07/22/2021","vin":"JTDKN3DU4C5","components":"SERVICE BRAKES","summary":"Brake Booster assembly has failed on my car preventing the regenerative braking to function normally and it could potentially lead to the brakes failing all together. Upon further research it seems to be a common issues with these vehicles and Toyota has a \"Customer Support Program\" under the code \"ZJB\" that will replace the faulty brake booster assembly.   My car is still technically covered under the service bulletin that Toyota sent out but when I called several dealers and Toyota corporate, they notified me that my car was ineligible due to mileage.  I was quoted over $3,000 at various dealers to replace the part to what amounts to a basically very expensive brake job.   I am concerned for my safety in terms of the brakes failing while driving. This is my only vehicle and I have started to resort to driving on the city streets as opposed to the freeway.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11424821,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2021","dateComplaintFiled":"07/14/2021","vin":"JTDKN3DU7C1","components":"SERVICE BRAKES","summary":"The brake, abs, and stability control light come on and the brakes require more pressure to function. The problem is intermittent, but has been happening more often and for longer. The rotors, pads, and brake fluid were looked at within the last month and have no issues. I am getting a code C1391 Abnormal Leak in the Accumulator. The symptoms, as well as my car year and make match this recall, but I was never informed of this recall and there are no open recalls associated with my VIN.  https://toyotatalk.com/wp-content/uploads/2019/03/ZJB-Phase-2-.pdf?fbclid=IwAR1I91f2ohQk73kYnbBYOlOi-yYlpgVNQ0leI3N8uWbg7V4IMKgULdG7F10","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11421353,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2020","dateComplaintFiled":"06/18/2021","vin":"JTDKN3DU2C5","components":"ELECTRICAL SYSTEM,ENGINE","summary":"There has been a safety recall on my vehicle for the years 2004-2009 models of the Toyota Prius, but my model year is 2012 and I have the exact same issue.  1) My check engine light comes on and off and it appears to be the hybrid electric water pump issue related to the coolant.  The cap pops off and spills out.  2) When the light comes on, I am assuming the car is starting to overheat and is putting myself and my 3 year old daughter at risk as this is the primary car we use to transport her.  We have just stop taking her out at all due to this issue.  When the car overheats, I pull over and it can be risky as sometimes, I am on the highway or local streets.  I do not want this issue to cause problems for other other drivers as well while I am trying to pull over where ever I am.  3)  The problem as I stated above has been acknowledge by you and Toyota but just for 2004-2009 models.  4) The problem has not been inspected by Toyota, the police, or third party.  I have been the only person checking the car and I am using a diagnostic check engine light tool to read the code and looking under the hood to find the coolant pump leaking and popped out just as indicated in the recall for other models.  5) Yes, the check engine light and high temperature light goes on and off.  The issue first appeared around November of 2020.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11421094,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2021","dateComplaintFiled":"06/15/2021","vin":"JTDKN3DU5C1","components":"POWER TRAIN","summary":"I went into Toyota of Fort Walton Beach, FL to remedy a recall (NHTSA Recall Number 18V684). She said that this recall is not on their list and thus would do nothing. I want this recall repaired as presently there is a safety risk. There are phrases in this recall of \"1 unrepaired recall\" and \"Recall incomplete\".","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11420370,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2021","dateComplaintFiled":"06/09/2021","vin":"JTDKN3DU6C5","components":"UNKNOWN OR OTHER","summary":"Three doors stopped opening and closing with the remote key and inside lock/unlock buttons in a span of three weeks. Not able to open and close the door with the remote key or lock/unlock button is a safety risk.  Toyota confirmed that all three door lock actuators failed. Each one costs $800 to replace with a total cost of $2400.  It is inspected by Toyota dealership, Toyota 101, 386 convention way, Redwood City, 94063. The car had only 36,448 miles. The problem appeared all of a sudden. First one lock failed. Soon all three locks failed.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11419243,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/19/2021","dateComplaintFiled":"06/01/2021","vin":"JTDKN3DU2C1","components":"SERVICE BRAKES","summary":"The brakes felt very spongy and the car was having a difficult time coming to a complete stop. The ABS, brake, and stability control lights turned on at the same time. Also, a whirring noise close to the passenger side started happening every 2-3 seconds. After some research I later learned that the noise is most probably coming from a brake pump assembly that has failed and is not able to keep pressure.   The car is currently parked since I don\u2019t feel safe to drive it. I contacted a local dealer to see if this part can be changed for free since this is not normal wear and is unsafe. I also learned in online Prius owner forums that there is a large group of Toyota Prius owners with the exact same issue.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11417885,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2021","dateComplaintFiled":"05/20/2021","vin":"JTDKN3DU8C5","components":"SERVICE BRAKES","summary":"LIGHTS CAME ON AND CODE ARE C1252 AND C1253, BEEPING SOUNDED AND BRAKES WHEN TO FLOOR AND WOULDN'T STOP.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11405593,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2021","dateComplaintFiled":"03/30/2021","vin":"JTDKN3DU3C1","components":"SERVICE BRAKES","summary":"MY TOYOTA PRIUS 2012 WITH 95K MIL.  ABS, TRACTION AND BRAKE LIGHTS CAME ON WHILE DRIVING ON HIGHWAY, THE BREAKING WASN'T LIKE USED TO BE, IT WAS MUSHY AFTER THE WARNING LIGHTS, TOOK IT TO TOYOTA DEALERSHIP THEY ESTIMATED $3500 FOR THE BRAKE REPLACEMENT THE FAULT CODES C1241, C1247, C1391 FOUND BREAK BOOSTER AND PUMP ASSY, NEEDED. THIS SHOULD BE RECALLED BY TOYOTA, ITS SAFETY ISSUE, I HAVE OWNED THE CAR SINCE IT HAD 41K MILES AND REGULARLY MAINTAINED THE CAR THROUGHOUT MY OWNERSHIP PERIOD.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11397691,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2021","dateComplaintFiled":"02/24/2021","vin":"JTDKN3DU9C5","components":"ENGINE","summary":"THIS VEHICLE HAS BEEN BURNING OIL FOR THE PAST 10,000 MILES. VEHICLE HAS HAD ALL SERVICES AND SYNTHETIC OIL CHANGES DONE FROM DAY 1 AT THE DEALERSHIP. OIL CHANGES EVERY 5,000 MILES SINCE DAY 1. AT 90,000 MILES THE CAR STARTED BURNING OIL EXCESSIVELY. COMPLAINTS AND DIAGNOSTICS WERE ATTEMPTED AT TOYOTA FRANCHISE DEALERSHIPS BUT THEY FAILED TO FIND THE ISSUE. FINALLY AT 100,000 MILES THE ENGINE FAILED DUE TO HEAD GASKET FAILURE. THIS VEHICLE IS CLASSIFIED AS A PARTIAL ZERO EMISSION VEHICLE AND IT IS REGISTERED IN A STATE THAT FOLLOWS CALIFORNIA AIR RESOURCE BOARD REGULATIONS AND IS BEING SERVICED IN A STATE THAT FOLLOWS AS WELL. UNDER THE PZEV REGULATIONS, TOYOTA WARRANTIES EMISSION RELATED COMPONENTS FOR 15 YEARS OR 150,000 MILES. UNDER TOYOTAS WARRANTY GUIDE IT STATES SEALS AND GASKETS ARE COVERED. THE MANUAL DOES NOT CLARIFY ANY FURTHER LEAVING THE COVERAGE LEVEL VAGUE AND QUESTIONABLE. UPON TRYING TO GET TOYOTA TO REPLACE THE ENGINE, THEY GAVE US A WEEK OF NO RESPONSES AND FINALLY DECLINING THE CLAIM   EVEN WHEN THE MANUAL STATES IT SHOULD BE COVERED. THE OIL BURNING ISSUE WITH THIS MOTOR IS A BIG PROBLEM THAT TOYOTA HAS BEEN TRYING TO COVER UP.  TOYOTA IS QUOTING $13,000 FOR ENGINE REPLACEMENT.  THEY HAVE A SERVICE BULLETING REGARDING THE OIL BURNING BECAUSE IT'S A KNOWN ISSUE, BUT THEY ONLY HONOR CLAIMS UNDER THE 5 YEAR 60,000 MILES POWER TRAIN WARRANTY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11395695,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2021","dateComplaintFiled":"02/11/2021","vin":"JTDKN3DU7C1","components":"SERVICE BRAKES","summary":"BRAKE MASTER CYLINDER AND BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11387560,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2021","dateComplaintFiled":"01/11/2021","vin":"JTDKN3DP3C3","components":"SERVICE BRAKES","summary":"MY 2012 PLUG-IN PRIUS CAME UP WITH A C1391 CODE. THE ABS, BRAKE AND BRAKE SKID LIGHTS CAME ON. I HAVE NO RE-GEN BRAKING AND WHEN I ACTUALLY BRAKE IT SEEMS VERY SLUGGISH.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11383446,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2020","dateComplaintFiled":"12/14/2020","vin":"JTDKN3DU9C5","components":"ENGINE","summary":"WHEN IDLING THERE IS A LOUD RATTLE AND MULTIPLE RANDOM MISFIRES IN THE ENGINE. APPEARS TO BE A HEAD GASKET LEAK PROBLEM FROM READING FORUMS. I HAVE BEEN TO MULTIPLE REPAIR SHOPS THEY CANNOT DETERMINE THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11374498,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2020","dateComplaintFiled":"11/13/2020","vin":"JTDKN3DU9C1","components":"SERVICE BRAKES,ENGINE","summary":"ABS , TRACTION CONTROL,BRAKE LIGHTS ON.  NO POWER ASSIST BRAKE, NO ABS, NO TRACTION CONTROL","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11341979,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2020","dateComplaintFiled":"07/29/2020","vin":"JTDKN3DU0C1","components":"SERVICE BRAKES","summary":"MY 2012 PRIUS WAS DIAGNOSED AT OUR TOYOTA DEALERSHIP. THEY SAID IT NEEDS A BRAKE BOOSTER/SOLENOID. WHEN I LOOKED INTO IT, IT SEEMS THAT THIS HAS HAPPENED TO HUNDREDS OF CONSUMERS WITH PRIUS CARS FROM THE SAME ERA. IT IS A DEVASTATING $3,000 REPAIR. TOTAL INJUSTICE IF IT IS A MANUFACTURER ISSUE AS IT SEEMS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11329804,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2020","dateComplaintFiled":"06/20/2020","vin":"JTDKN3DU4C5","components":"STEERING","summary":"THE STEERING WHEEL MAKE A CLUNKING NOISE AND FEEL LIKE IT'LL FALL OFF WHEN DRIVEN.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11319687,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2019","dateComplaintFiled":"03/30/2020","vin":"JTDKN3DU4C5","components":"ENGINE","summary":"PROBLEM WITH HEAD GASKET, LOW MILES, COLD ENGINE STARTING, STATIONER, AND SOME TIMES IN MOTION","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11319578,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2020","dateComplaintFiled":"03/28/2020","vin":"JTDKN3DU8C1","components":"ENGINE","summary":"2012 TOYOTA PRIUS II, DEALER MAINTAINED, NOW NEEDS NEW ENGINE DUE TO BLOWN HEAD GASKET.  MILEAGE 151000.  THE CAR HAS RUN PERFECTLY UNTIL A RECENT ENGINE LIGHT CAME ON.  WHEN IT WAS BROUGHT INTO THE DEALERSHIP, THE DIAGNOSIS WAS MISFIRING OF 2 CYLINDERS AND COOLANT LEAKING INTO CYLINDERS 3 AND 4.  THERE WAS NO PREVIOUS ENGINE PROBLEMS.  AN OFFICIAL COMPLAINT WAS FILED WITH TOYOTA CUSTOMER SERVICE.  THEY RESPONDED THAT THERE WAS NO FAULT ON THEIR END AND I SHOULD HAVE THE ENGINE REPLACED AT AN AUTHORIZED TOYOTA DEALER.  A SEARCH FOR THIS TROUBLE RESULTED IN SEVERAL OTHER COMPLAINTS OF THE FAILURE OF HEAD GASKETS IN THIS YEAR AND MODEL PRIUS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11319211,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2017","dateComplaintFiled":"03/25/2020","vin":"JTDKN3DP0C3","components":"UNKNOWN OR OTHER","summary":"WHILE STOPPED IN A PARKING LOT, FOOT BRAKE PRESSED,TRANSMISSION IN DRIVE, WHEN OPENING DRIVERS DOOR AND FOOT BRAKE RELEASED CAR STILL MOVES FORWARD. IT SHOULD GO INTO PARK AUTOMATIC BUT DOES NOT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11318546,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2020","dateComplaintFiled":"03/18/2020","vin":"JTDKN3DU8C5","components":"SERVICE BRAKES","summary":"ABS WARNING LIGHT INDICATING TROUBLE WITH THE BRAKING SYSTEM, I TOOK THE CAR TO AN INDEPENDENT AUTO REPAIR STORE AND THE MECHANIC CHECKED THE CODES ON HIS COMPUTER AND RECEIVED 2 CODES  THAT INDICATING THAT THE ABS PUMP NEEDS TO BE REPLACED. THE TOTAL COST WOULD BE BETWEEN $3000 TO $5000. THE ABS LIGHT GOES ON WHEN I START THE CAR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11315510,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/17/2020","dateComplaintFiled":"03/02/2020","vin":"JTDKN3DU0C1","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"I HAVE NEVER RECEIVED A RECALL MAIL REGARDING THE CAR. I USED AN INSURANCE TRACKING PLUGIN, AND ALL THE PROBLEMS STARTED.PCS ERROR MESSAGE ON MY DASHBOARD, DUE TO A LEAK IN BRAKE BOOSTER THEY SAID. MY DEALERSHIP WILL NOT TELL ME IT'S A RECALL, MADE IT SEEM LIKE THEY HELPED ME INSTEAD OF CHARGING AS HIGH AS $4000. I WAS NOT GIVEN A LOANER CAR FOR THE 4DAYS THEY HAD MY CAR, AND DID NOT GET ANY REFUNDS FOR THE RENTAL CAR I GOT","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11302492,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"01/28/2020","vin":"JTDKN3DU5C1","components":"UNKNOWN OR OTHER","summary":"THE LINING ON THE DEFLECTOR RUBBER GASKET/SEAL OF THE SUNROOF HAS BEEN DETERIORATING. I HAVE HEARD FROM MANY OTHER PRIUS III OWNERS THAT THIS IS A COMMON DEFECT FOR THE 2010-2013 YEAR MODELS. I BELIEVE IT IF IS THIS COMMON, TOYOTA SHOULD BE RESPONSIBLE FOR REPLACING IT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11301244,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"01/18/2020","dateComplaintFiled":"01/22/2020","vin":"JTDKN3DU7C5","components":"UNKNOWN OR OTHER","summary":"I SWITCHED INTO NEUTRAL AND PUSHED THE PARK BUTTON TO PARK. I LEANED FORWARD TO GRAB MY WALLET AND FELT THE CAR ACCELERATING OVER THE PARKING CURB. I IMMEDIATELY SLAMMED THE BRAKES AND THE CAR ACCELERATED INTO A BUILDING. I AM FORTUNATE TO BE ALIVE BECAUSE IF THE AIRBAG WOULD HAVE ACTIVATED, I WOULD HAVE BROKE MY NECK.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11296797,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2019","dateComplaintFiled":"01/03/2020","vin":"JTDKN3DP9C3","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS KEEP BURNING OUT. BOTH SIDES. ABOUT EVERY FOUR MONTHS. THIS IS DANGEROUS!!! AND UNNECESSARILY EXPENSIVE!!!","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11291256,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2019","dateComplaintFiled":"12/26/2019","vin":"JTDKN3DU1C1","components":"POWER TRAIN","summary":"VEHICLE WAS IN MOTION TRAVELING ABOUT 50 MPH WHEN AN EFFORT WAS MADE TO PASS ANOTHER VEHICLE ON A 2 LANE ROAD, THE VEHICLE LOST POWER WHILE WE WERE PASSING, WE BARELY GOT BACK INTO OUR LANE AND JUST BARELY AVOIDED A HEAD ON COLLISION. THEN THE VEHICLE SLOWED TO ABOUT 15 MPH AND LIMPED TO A STOP A MILE LATER. WE COULD HAVE DIED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11290775,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2019","dateComplaintFiled":"12/22/2019","vin":"JTDKN3DU8C5","components":"ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"THE PROBLEM STARTED WITH A CHIRPING NOISE WHEN THE BRAKE PEDAL IS DEPRESSED. TODAY THE CAR APPEARS TO LOSE REGENERATIVE BRAKING CHARGING. THE VEHICLE STABILITY CONTROL AND ABS LIGHT AND BRAKE LIGHT CAME ON. THE BRAKE APPEARED TO BE MUSHIED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11290653,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2019","dateComplaintFiled":"12/21/2019","vin":"JTDKN3DU5C5","components":"SERVICE BRAKES","summary":"I REPLACED MY BRAKE BOOSTER THREE TIMES IN TWO MONTHS.STILL I HAVE BIG ISSUES WITH TOYATA COMPANY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11279410,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2019","dateComplaintFiled":"11/11/2019","vin":"JTDKN3DU6C5","components":"STEERING,WHEELS,SERVICE BRAKES","summary":"MORE THAN ONCE I WAS DRIVING ABOUT 40/45MPH, ONCE ON A CURVE, ANYHOW AS I WAS GOING THROUGH THE CURVE IT FELT AS THOUGH THE BRAKES ENGAGED, WITHOUT ME TOUCHING THEM. I UNDERSTAND THE SAFETY THING, HOWEVER AT BOTH INSTANCES IT WAS NOT NECESSARY. IT CAUSED THE CAR TO PULL TO THE LEFT. ALMOST CAUSING ME TO LOOSE CONTROL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11268031,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2019","dateComplaintFiled":"10/11/2019","vin":"JTDKN3DU4C1","components":"ENGINE","summary":"HEAD GASKET  77,000 MILES WITH THE HEAD GASKET ISSUE  THE CAR ENGINE WAS SHAKING WHEN IT'S WARMING UP.  THE CAR LOG SHOWED MISFIRES IN 1ST AND 4TH CYLINDERS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11265811,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2012","dateComplaintFiled":"10/03/2019","vin":"TOYOTA PRIU","components":"SEAT BELTS,STRUCTURE,UNKNOWN OR OTHER","summary":"VEHICLE IS MANUFACTURED WITHOUT ANY REGARD FOR PREVENTING MICE FROM ENTERING THE PASSENGER INTERIOR--- AIR INTAKE VENT UNDER WINDSHIELD AND 2 REAR DECOMPRESSION VENTS LOCATED IN THE REAR CARGO COMPARTMENT ABOVE THE WHEEL WELLS ARE OPEN TO THE EXTERIOR ALLOWING UNIMPEDED ACCESS TO THE INTERIOR OF THE CAR. HAD MICE IN THIS CAR 2 WEEKS AFTER PURCHASE IN 2012 AND HAVE BEEN DEALING WITH THIS PROBLEM FOR 7 YEARS. JUST RECENTLY, HAD TOYOTA INSTALL 1/4\" HARDWARE CLOTH OVER THESE 3 AREAS AND THIS SHOULD HELP SIGNIFICANTLY TO PREVENT ENTRY. ALL PREVENTATIVE MEASURES TO PREVENT MICE ENTRY HAVE BEEN DILIGENTLY TAKEN BY ME, WITHOUT SUCCESS. MICE CAN MAKE A PERSON VERY SICK. THEIR EXCREMENT CARRIES HANTAVIRUS..... AND THE MICE CARRY TICKS, WHICH CAN LEAD TO LYME DISEASE. SIMPLY MANUFACTURING THE CAR WITH THESE VENTS PROPERLY SCREENED WOULD GREATLY REDUCE THE CHANCE OF OCCUPANTS CONTRACTING A SERIOUS DISEASE.THE MICE ALSO DO A LOT OF DAMAGE TO THE CAR ITSELF, IN MY CAR THE DRIVER SEAT BELT WAS CHEWED, AND I HAVE HAD TO REPLACE THE CABIN AIR FILTER SEVERAL TIMES BECAUSE OF NESTING IN THIS COMPARTMENT(AFTER HAVING BEEN UNKNOWINGLY BREATHING THE MICE EXCREMENT AS THE AIR PASSES THROUGH THIS FILTER ON ITS' WAY TO THE INTERIOR. TOYOTA NEEDS TO BE PRESSURED BY YOUR AGENCY TO CORRECT THIS VERY SERIOUS HEALTH HAZARD THAT THEIR CAR IS PRESENTING. THEIR IS NO LEGITIMATE REASON FOR THIS SITUATION TO EXIST. THE COST TO TOYOTA WOULD BE NEGLIGIBLE.THE BENEFIT TO ALL PRIUS OWNERS WOULD BE VERY SIGNIFICANT, LIKELY PREVENTING MANY CASES OF DISEASE. PLEASE TAKE THIS SITUATION VERY SERIOUSLY, AS IS THE CASE. I ALSO WILL BE CALLING YOU TO DISCUSS THIS OVER THE PHONE. THANK YOU FOR YOUR HELP TO CORRECT THIS PROBLEM!","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11265578,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/30/2019","dateComplaintFiled":"10/02/2019","vin":"JTDKN3DU0C5","components":"SERVICE BRAKES","summary":"I STARTED MY CAR AND MY DASH LIGHTS FOR BRAKES, ANTI-LOCK, ANTI-SKID CAME ON AND BRAKES BECAME SPONGY. THIS HAPPENS INTERMITTENTLY. I PARKED THE CAR AND LATER CHECKED THE LIGHTS AND THE CAR WAS OPERATING NORMAL. I DROVE THE CAR AROUND THE NEIGHBORHOOD TO TRY TO DUPLICATE THE ISSUE. COULD NOT DUPLICATE. THE NEXT DAY I STARTED THE CAR THE LIGHTS CAME ON AGAIN AND BRAKES WERE NOT OPERATING NORMALLY. SPONGY AND NO ANTI-LOCK. I CHECKED RECALLS AND FOUND THE ISSUE WAS RECALLED IN 2010. I ALSO FOUND NUMEROUS COMPLAINTS ON PRIUS FORUMS FOR THIS ISSUE COVERING 2012 PRIUS. I THINK THIS IS A SAFETY ISSUE TOYOTA SHOULD RECALL FOR 2012 AS WELL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11253950,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2019","dateComplaintFiled":"09/08/2019","vin":"JTDKN3DU9C1","components":"SERVICE BRAKES","summary":"CAR WAS IN MOTION AND BRAKE PEDAL WENT HALF WAY TO FLOOR AND ABS, BRAKE, TRACTION CONTROL AND TIRE SENSOR LIGHTS CAME ON. MASTER CYLINDER OR BRAKE BOOSTER SEEM TO HAVE FAILED. DEALER DIDN'T RECOGNIZE CODES AND COULD ONLY RECOMMEND CHANGING SPARK PLUGS WHEN I JUST HAD THEM REPLACE 6-8 MONTHS PRIOR.  EXPLAINED THAT DID THINK THAT HAD ANYTHING TO DO WITH BRAKES GIVING OUT.  THEY RESET CODES AND SURE ENOUGH HAPPENED AGAIN WITHIN THE NEXT 30 DAYS.  TOYOTA ADMITTED TO SINCE RECEIVING MANY REPORTS OF CERTAIN INTERNAL MALFUNCTIONS OF BRAKE BOOSTER ASSEMBLIES.  4 TRIPS LATER TO DEALER THE RESPONSE IS THE CODES ARE NOT COMING UP (DTCS) C1391, C1252,  C1256 OR  C1253 IN ORDER TO BE COVERED IT'S VOLUNTARY CUSTOMER SUPPORT PROGRAM WHICH HAS BRAKE BOOSTER AND BRAKE BOOSTER PUMP COVERAGE.  VERY FRUSTRATING!","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11253609,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2019","dateComplaintFiled":"09/06/2019","vin":"JTDKN3DU1C1","components":"EXTERIOR LIGHTING","summary":"I HAVE HAD TO REPLACE HEADLIGHT BULBS MULTIPLE TIMES IN THE PAST TWO YEARS. READING REPORTS, IT IS THE EXACT SAME ISSUE AS THE 2010 AND 2011 PRIUS OWNERS HAD. I AM NOW HAVING TO HAVE MY HEADLIGHT COVERS RESURFACED BECAUSE MY PASSENGER SIDE HEADLIGHT IS NOT AT ALL VISIBLE AT NIGHT. THE DEALERSHIP IS RECOMMENDING REPLACING THE COMPARTMENT WHERE THE BULB GOES.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11253725,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2019","dateComplaintFiled":"09/06/2019","vin":"JTDKN3DU4C1","components":"SERVICE BRAKES","summary":"MY CAR HAS THE SAME BRAKE BOOSTER/MASTER CYLINDER DEFECT THAT THE 2010/11 MODEL PRIUS WERE RECALLED FOR.   BRAKE BOOSTER OR BRAKE PRESSURE ACCUMULATOR FAILURE ON 2012 MODELS CAUSES LOSS OF BRAKING EFFECTIVENESS. SERIOUS SAFETY ISSUE THAT CAN CAUSE DEATH. TOYOTA IS WELL AWARE OF THIS.   THIS HAPPENS IN MOTION AT HIGHWAY SPEEDS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11244721,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2019","dateComplaintFiled":"08/17/2019","vin":"JTDKN3DU8C0","components":"ENGINE","summary":"BOUGHT THIS CAR BRAND NEW IN 2012 AND HAVE ALWAYS PERFORMED MAINTENANCE ON TIME.  BETWEEN THE LAST OIL CHANGE AND THIS OIL CHANGE THE PRIUS IS BURNING OIL AND I AM HAVING TO ADD AT LEAST TWO QUARTS OF OIL BEFORE IT IS BACK ON THE DIPSTICK.  I AM NOTICING THIS IS A PROBLEM WITH THE 2010-2014 PRIUS AND THAT TOYOTA HAS DONE NOTHING TO SOLVE IT.  I DO NOT WANT TO BE ON A LONG TRIP AND BURN THROUGH OIL AND LOCK MY ENGINE UP CAUSING HARM TO MYSELF OR OTHERS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11242127,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2019","dateComplaintFiled":"08/06/2019","vin":"JTDKN3DU9C0","components":"SERVICE BRAKES","summary":"MY 2012 TOYOTA PRIUS II THREW ERROR CODE C1391 ABNORMAL LEAK IN ACCUMULATOR. I'VE RESET IT AND ITS COME BACK ON AGAIN. REGENERATIVE BRAKING HAS GONE OUT AND STOPPING IS DIFFICULT. THIS IS NOT RIGHT. MY CAR HAS JUST OVER 130,000 MILES","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11241343,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2019","dateComplaintFiled":"08/02/2019","vin":"JTDKN3DU1C5","components":"HYBRID PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO STALL AND A WARNING INDICATOR SIGNALED THE CONTACT TO PULL THE VEHICLE OVER. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING SPACE. THE VEHICLE WAS TOWED TO MARIETTA TOYOTA (750 COBB PKWY S, MARIETTA, GA 30060, (470) 938-8436) WHERE IT WAS DIAGNOSED THAT THE HYBRID INVERTER NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN  *BF  .","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11235273,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2019","dateComplaintFiled":"07/27/2019","vin":"JTDKN3DP0C3","components":"POWER TRAIN","summary":"AUTO STOPPED. ENGINE RUNNING. BRAKE PEDAL PRESSED. TRANSMISSION IN DRIVE.    WHEN OPENING DRIVER DOOR AND RELEASING BRAKE PEDAL, CAR MOVES FORWARD.     VIN INCLUDED IN ATTACHED FILE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11231875,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2019","dateComplaintFiled":"07/15/2019","vin":"JTDKN3DU0C1","components":"EXTERIOR LIGHTING","summary":"BOTH DRIVER AND PASSENGER SIDE LOW BEAM HEADLIGHTS FAIL FREQUENTLY (EVERY 3-6 MONTHS) MAKING DRIVING IN THE EARLY MORNINGS AND NIGHTTIME VERY DANGEROUS, AS THEY FAIL UNEXPECTEDLY. THE MOST DANGEROUS SITUATION FOR US WITH THE HEADLIGHT FAILURE IS WHEN WE WERE DRIVING AT NIGHT IN THE MOUNTAINS AND BOTH LOW BEAMS FAILED AT THE SAME TIME. THANKFULLY THE HIGH BEAMS WERE FUNCTIONING. THE FACT THAT THERE IS A RECALL FOR 2010 AND 2011 MODELS BUT THE 2012 MODEL PRIUS IS EXCLUDED US VERY CONCERNING CONSIDERING THE ISSUE IS THE SAME ACROSS YEARS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11231596,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2018","dateComplaintFiled":"07/13/2019","vin":"JTDKN3DU2C1","components":"SERVICE BRAKES","summary":"VSA, AVS, AND BRAKE LIGHTS ON WITH DECREASED RESISTANCE IN PETAL. BRAKES WILL RETURN TO NORMAL WITHOUT WARNING PERIODICALLY WHILE DRIVING. THIS MAKES DRIVING AND STOPPING UNSAFE AND  UNPREDICTABLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11220809,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2019","dateComplaintFiled":"06/18/2019","vin":"JTDKN3DU4C5","components":"UNKNOWN OR OTHER","summary":"I HAVE A RECALL ON MY PRIUS FOR SOFTWARE AND IT SAYS ON YOUR SITE THAT IF I HAVE A PROBLEM WITH MY INVERTOR THEY SHOULD FIX IT OR REPAIR IT FOR FREE  MY CAR HAD THIS PROBLEM 1 WEEK AGO AND MY INVERTOR FAILED AND I WENT TO TOYOTA TODAY THEY GAVE ME AN APPOINTMENT TODAY AND THEY SAID THEY CONTACTED TOYOTA JAPAN AND THE RECALL GOT REJECTED FOR THE INVERTOR PART THEY SAID I SHOULD FIX MY INVERTOR FIRST THEN THEY WILL DO THE RECALL OF THE SOFTWARE! AND IT COSTS 3000 JDS HERE IN JORDAN ITS TOO EXPENSIVE  WHAT SHOULD I DO?","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11218425,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2019","dateComplaintFiled":"06/07/2019","vin":"JTDKN3DU3C5","components":"UNKNOWN OR OTHER","summary":"NHTSA RECALL #18V-684                                          I WAS DRIVING ON THE STREET WHEN CHEQ HIBRID SISTEM SIGN CAME ON, AFTER I GOT THIS MASAGE, I DID DROVE FOR A WHILE TIL STOP ON A SAFE PLACE, WHEN TURNING IT BACK ON WITH THE BREAK PEDAL PUSHED, THE SISTEM DID NOT GET A READY LIGHT, WHICH MEANS ABLE TO MOVE, SO I CALLED AAA (A TOWING SERVICE).  WE WENT TO A WEST COVINA TOYOTA DEALER. THE SERVICE MAN MANNY TOLD ME IT MAYBE IS ABOUT THE RECALL ON THIS VEHICLE.  WHEN VEHICLE WAS READY MANNY TOLD ME ON THE PHONE THAT IT WAS A LOOSE WIRE AND WHEN I GOT AT THE DEALER HE SHOW ME A SWITCH (NOT A WIRE) THAT IT IS IMPOSIBLE TO UNLOCK IT BY IT SELF, IT HAS TO BE MOVE BY A FINGER IN ORDER TO UNLOCK IT OR LOCK IT BACK ON, SO MY POINT IS THAT I FEEL THAT THEY ARE TELLING ME THAT JUST TO CHARGE ME AND I BELIEVE THAT THEY ARE MAKING THIS UP. I DID TALK TO THE MANAGER GARY KUFTEDJIAN, HE GOT MAD AT ME BECAUSE I DID NOT WANT TO SIT DOWN AND TOLD ME THAT I WAS NO RESPECTING HIM JUST BECUASE I DID NOT HAVE A SIT, I TOLD HIM THAT THE ISSUE WITH THE VEHICLE WAS THE NEED OF THE UPDATE ( THE RECALL ) NOT THE SWITCH THE THEY SAID SO I TOLD HIM THAT I DID NOT HAVE TO PAY FOR IT AND HE TOLD ME THAT IF I DO NOT PAY THAT I HAVE TO LEAVE MY VEHICLE AN OTHER DAY FOR THEM TO CHEQ IT AGAING AND I SAID WHY IF THE VEHICLE IS READY? AND HE SAID TO CHEQ IT UP AGAIN,  SO I PREFER TO PAY 139.00 DOLLARS AND COMPLAIN ABOUT IT AFTER...  SO I DID A COMPLAIN TO THE TOYOTA HEAD QUARTERS REFERENCE # [XXX] I DID SPEAK WITH MRS. BETH . IF YOU NEED MORE PICTURES PLEASE SEND ME AN EMAIL SO I CAN SEND MORE EVIDENCE ABOUT THIS CASE ...THANK YOU PLEASE CALL ME IF ANY AS WELL .. [XXX] MY EMAIL IS [XXX]  THANK YOU [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11207636,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2019","dateComplaintFiled":"05/14/2019","vin":"JTDKN3DU1C5","components":"SERVICE BRAKES","summary":"TRACTION, BRAKE AND ABS LIGHTS ALL CAME ON AT ONCE, PRATICALLY LOST ALL BRAKING WHILE DRIVING BUT ABLE TO SLOWLY STOP. SQUISHY BRAKES. \"PUMP\" SOUNDING NOISE LIKE IT'S HAVING TROUBLE PUMPING BRAKE FLUID.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11205056,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2019","dateComplaintFiled":"05/01/2019","vin":"JTDKN3DU9C5","components":"POWER TRAIN","summary":"WHEN I WAS MAKING A RIGHT TURN I HEARD A LOUD \"BOOM\" SOUND AND HAD TO GRAB MY STEERING WHEEL HARD SO I WOULDNT DRIFT ONTO THE OTHER LANE BECAUSE MY CAR WAS SHAKING AND SKIDDING THEN RIGHT AFTER MY CAR EMERGENCY DASH LIGHTS CAME ON AND TOLD ME SYSTEM FAILURE PARK YOUR CAR IMMIDENTLY KEEP IN MIND WHILE THIS WAS HAPPENING MY CAR ONLY WENT UP TO TWENTY MILES PER HOUR WITH MY CAR MAKING A LOUD SOUND AS IF I WAS GOING 80 MPH IT SOUNDED LIKE I WAS SPEEDING WHEN I WAS ONLY GOING ABOUT TWENTY MILES PER HOUR.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11203834,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2019","dateComplaintFiled":"04/25/2019","vin":"JTDKN3DU8C5","components":"SERVICE BRAKES","summary":"I HAVING A PROBLEM WITH THE BRAKE BOOSTER ON MY PRIUS AND THE TOYOTA DEALERSHIP I WENT TO SAID I NEED TO REPLACE BOTH THE MASTER CYLINDER AND BOOSTER PUMP WHICH WOULD BE 3000 DOLLARS WORTH OF PARTS AND LABOR. AFTER RESEARCH THIS ISSUE I HAVE FOUND SERVAL PEOPLE HAVE THE SAME ISSUE. ALSO THE PARTS ARE ON BACK ORDER, SHOWING YOU HOW BIG OF ISSUE THIS IS.  THE BREAKING SYSTEM FELT  SPONGY, MY  TRACTION CONTROL BRAKING SYSTEM AND ABS LIGHTS CAME ON. THANKFULLY I HAD JUST A COUPLE OF FEET TO MY DRIVEWAY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11196480,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/24/2019","dateComplaintFiled":"04/15/2019","vin":"JTDKN3DU9C1","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"SOON AFTER GETTING A RECALL SOFTWARE UPDATE FOR THE HYBRID SYSTEM, THE CAR DISPLAYED HYBRID SYSTEM CHECK MESSAGE AND LOST POWER.  CAR HAD TO BE TOWED.  CREATED AN EXTREMELY DANGEROUS SITUATION DUE TO NATURE OF PROBLEM WHILE DRIVING ON THE ROAD AND HAD TO PULL OVER RIGHT AWAY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11194061,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2019","dateComplaintFiled":"04/05/2019","vin":"JTDKN23DU6C","components":"POWER TRAIN","summary":"WHEN I DRIVE OVER ANY TYPE OF BUMP, (POTHOLE, SPEED BUMP, ETC) AND MY FOOT IS ON THE BRAKE....THE CAR WILL SUDDENLY SPEED-UP INSTEAD OF SLOW DOWN. VERY DANGEROUS SITUATION AND IT HAPPENS EVERY TIME.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11193354,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2019","dateComplaintFiled":"04/02/2019","vin":"JTDKN3DU9C1","components":"SERVICE BRAKES","summary":"WHEN THE BRAKES ARE APPLIED AND GOING OVER A ROUGH ROAD SURFACE, OR POTHOLE, THE BRAKE WARNING LIGHT APPEARS, AND THE BRAKES SUDDENLY STOP FUNCTIONING UNTIL BACK ON A SMOOTH ROAD SURFACE.  THIS HAPPENS ALL OF THE TIME UNDER THESE CONDITIONS.  IT IS REALLY SCARY WHEN THE VEHICLE SUDDENLY LOSES ALL BRAKING WHILE TRYING TO STOP.  I HAVE A 2012 TOYOTA PRIUS AND A 2010 TOYOTA PRIUS.  THEY BOTH HAVE THE SAME PROBLEM WITH THE ABS BRAKING SYSTEM.  CANNOT UNDERSTAND WHY THIS IS NOT A FULL RECALL ON THIS POTENTIALLY DANGEROUS CONDITION.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11191996,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/09/2019","dateComplaintFiled":"03/27/2019","vin":"JTDKN3DU6C1","components":"EXTERIOR LIGHTING","summary":"TAKATA RECALL    I AM WRITING BECAUSE MY VEHICLE'S HALOGEN LOW BEAM HEADLAMP BULB LIFETIME IS SHORTER THAN EXPECTED AND TOYOTA SEEMS UNWILLING TO RESOLVE THE ISSUE WITH ME. AFTER SEARCHING THE INTERNET, I FOUND THAT THE SHORT BULB LIFESPAN IS A COMMON PROBLEM WITH 2010- 2012 TOYOTA PRIUS VEHICLES. I AM NOW CHANGING THE BULBS EVERY COUPLE OF MONTHS.TOYOTA OFFICIALLY STATES IN THEIR  'CUSTOMER SUPPORT PROGRAM ZHB CERTAIN 2010- 2012 MODEL YEAR PRIUS COVERAGE FOR HALOGEN LOW BEAM HEADLAMP BULBS' THAT THIS PROBLEM IS COVERED UNDER THEIR WARRANTY:   IF THE OWNER EXPERIENCES THE CONDITION DESCRIBED ABOVE, HE/SHE SHOULD CONTACT A LOCAL AUTHORIZED TOYOTA DEALERSHIP FOR DIAGNOSIS. IF THE CONDITION IS VERIFIED, THE DEALER WILL INSTALL VOLTAGE ADJUSTMENT WIRE HARNESSES AND REPLACE THE HALOGEN LOW BEAM HEADLAMP BULBS WITH NEW ONES AT NO CHARGE TO THE CUSTOMER.'   WHEN I TOOK MY CAR INTO A TOYOTA AUTO NATION IN HAYWARD FOR SERVICE ON SATURDAY 3/9/19.  I WAS TOLD THIS WARRANTY EXPIRED ON FEBRUARY 2019, AND IF I WANTED TO FIX THIS PROBLEM IT WOULD COST BETWEEN $500- $600. I EXPLAINED THAT I HAD A DOCUMENT FROM TOYOTA HEADQUARTERS THAT HAS A DIFFERENT DATE OF OCTOBER 31, 2019. THE SERVICE PERSON SAID, HE WOULD CHECK THE DATE AND EMAIL ME BACK. HE EMAILED ME BACK ON WITH THIS REPLY:   'UNFORTUNATELY AS PER TOYOTA YOUR VIN DOESN'T NOT SUPPORT THAT TSB AND BECAUSE YOUR VIN DOES NOT APPLY TO THE TSB  OUR  PARTS DEPARTMENT  CANNOT ORDER PARTS TO SUPPORT THE REMEDY FOR YOUR VIN AS THEY ARE UNAVAILABLE.'    I FEEL THAT TOYOTA DOES NOT WANT TO REPAIR THIS KNOWN SAFETY HAZARD, UNLESS I PAY OUT OF POCKET FOR THE PARTS AND LABOR. THE LINK ALSO INDICATES THAT THERE ARE 'APPROXIMATELY 390,000 VEHICLES COVERED BY THIS CUSTOMER SUPPORT PROGRAM' AND THAT 'THIS COVERAGE WILL BE OFFERED UNTIL OCTOBER 31, 2019, REGARDLESS OF MILEAGE.'   .","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11190834,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2019","dateComplaintFiled":"03/22/2019","vin":"JTDKDTB36C1","components":"ELECTRICAL SYSTEM,ENGINE","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND ALL THE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO DELLA TOYOTA (32 DELLA DR, PLATTSBURGH, NY 12901), BUT A DIAGNOSIS WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 91,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11182610,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2019","dateComplaintFiled":"02/26/2019","vin":"JTDKN3DU8C5","components":"SERVICE BRAKES","summary":"THE CAR HAS BEEN SUFFERING ALL OF THE BRAKE SYMPTOMS FOR THE RECALL OF THE 2010 PRIUS BRAKE BOOSTER SYSTEM. I'VE REPEATEDLY COMPLAINED ABOUT LOSING BRAKING POWER WHEN THE ABS LIGHT COMES ON WHEN I GO OVER UNEVEN SURFACES SUCH AS RAILROAD TRACKS OR A POTHOLE. THE BRAKES HAVE BENN FARTING FROM DAY ONE WHILE SITTING AT A LIGHT OR PARKED IF THE BRAKES ARE DEPRESSED AND THEN SLIGHTLY RELEASED. AND NOW TODAY THE ABS BRAKES ARE ON WITH THE BATTERY LIGHT AND THERE IS LIMITED BRAKING POWER. I HAVE TO PUSH ALMOST ALL THE WAY DOWN BEFORE THE BRAKE ENGAGES. TOYOTA TELLS ME I NEED TO REPLACE THE BRAKE BOOSTER SYSTEM FOR $3500 AND THERE ARE ONLY 70,000 MILES ON MY 2012 CAR. I FEEL MY BRAKES HAVE THE SAME ISSUES AS THE 2010 RECALL AND MORE YEARS INCLUDING MINE ARE AFFECTED AND SHOULD BE RECALLED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11182061,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2019","dateComplaintFiled":"02/22/2019","vin":"JTDKN3DU6C1","components":"ELECTRICAL SYSTEM","summary":"CAR HORN STOP WORKING , IF THE STEERING WILL ITS TURN HALF WAY EITHER WAY IT WORKS , THE CAR ITS NOT THAT OLD FOR ELECTRICAL TO DO THAT","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11181343,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2018","dateComplaintFiled":"02/20/2019","vin":"JTDKN3DP5C3","components":"HYBRID PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS PLUG-IN HYBRID. WHILE DRIVING APPROXIMATELY 55 MPH, THE ECO MODE SHOWED LESS FUEL PER MILE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NALLEY TOYOTA OF ROSWELL (404-994-5422, LOCATED AT 11130 ALPHARETTA HWY, ROSWELL, GA 30076) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE FAILURE BEGAN AFTER IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V718000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1812050132. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11180711,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":5,"numberOfDeaths":0,"dateOfIncident":"01/24/2019","dateComplaintFiled":"02/18/2019","vin":"JTDKN3DU4C1","components":"STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"I WAS COMING UP THE FREEWAY OFF RAMP AND MY CAR JUST TURNED OFF  I HAD NO BRAKING  I HIT SIX OTHER CARS ROLLED OVER AND WAS SEVERLY IMJURED  IN THE HOSPITAL FORR THREE DAYS","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11172950,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2019","dateComplaintFiled":"01/29/2019","vin":"JTDKN3DU4C5","components":"ENGINE","summary":"I WENT TO THE CHARLES MAUND TOYOTA DEALER AT AUSTIN, TX FOR A RECALL. NHTSA RECALL ID 18V684.     ACCORDING TO THE OFFICIAL RECALL REMEDY FROM NHTSA, \"IF THE VEHICLE HAS EXPERIENCED AN INVERTER FAILURE WITH CERTAIN HYBRID SYSTEM FAULTS RELATED TO THIS CONDITION, THE INVERTER ASSEMBLY WILL BE REPAIRED OR REPLACED FREE OF CHARGE.\"    MY CAR LOST POWER ON THE HIGHWAYS SEVERAL TIMES RECENTLY. THE ERROR CODE IS P0A08, WHICH IS RELATED TO INVERTER FAILURE WITH CERTAIN HYBRID SYSTEM FAULTS, SO THE INVERTER ASSEMBLY SHOULD BE REPAIRED OR REPLACED FREE OF CHARGE. BUT THE DEALER DIDN'T WANT TO REPLACE OR REPAIR THE INVERTER FOR MY CAR.     THERE IS STILL A POTENTIAL THREAT ON MY CAR TO LOSE POWER ON HIGHWAYS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11171872,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/14/2018","dateComplaintFiled":"01/24/2019","vin":"JTDKN3DU5C1","components":"ELECTRICAL SYSTEM","summary":"HORN STOPPED WORKING IN NOVEMBER 2018. DEALER TELLS ME THAT THERE IS AN OPENING IN THE SPIRAL CABLE WHICH IS CAUSING HORN NOT TO WORK. ENTIRE SPIRAL CABLE NEEDS TO BE REPLACED. THIS VEHICLE HAS HAD DRIVER'S AIRBAG RECALLED ONCE, MAYBE TWICE. DID SPIRAL CABLE GET DAMAGED IN ONE OF THESE RECALLS? I KNOW THAT THERE WAS A RECALL IN EARLIER TOYOTAS WITH SAME PART, BUT NOT THIS YEAR AND MODEL, WONDERING IF THERE SHOULD BE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11170066,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2018","dateComplaintFiled":"01/14/2019","vin":"JTDKN3DU1C5","components":"EXTERIOR LIGHTING","summary":"MY 2012 TOYOTA PRIUS; THE VEHICLE REPEATEDLY BLOWS THE FRONT HEAD LIGHTS. MY VEHICLE IS LESS THAN 6 YEARS OLD AND I HAVE HAD 10 FRONT LIGHTS REPLACED. THE LIGHTS JUST GO OUT WHILE IN MOTION.    HERE IS THE NUMBER OF TIMES TOYOTA HAVE REPLACED THE LIGHTS THUS FAR;  01.14.18 - HEADLIGHT SCHEDULED FOR REPAIR ON 01/15/19  12.21.18 - FRONT MARKER  4.6.18 - FRONT MARKER & TAG LIGHTS  11.1.17 - FRONT MARKER  4.4.16 - FRONT MARKER  1.29.16 - P/S FRONT MARKER  12.21.15 - D/S HEADLIGHT BULB  10.23.15 - D/S HEADLIGHT BULB  7.31.15 - D/S RUNNING LIGHT  2.14.15 - D/S FRONT MARKER & P/S FRONT MARKER    I HAVE HAD TOYOTA REVIEW THIS ISSUE TWICE NOW - NO \"MECHANICAL/ELECTRICAL\" SOLUTION OFFERED.  TOYOTA INCIDENT 160129-000305 (OPENED ON JAN 2016)  TOYOTA INCIDENT: 181221-000076 (OPENED ON DEC 2018)    LET ME KNOW IF YOU NEED MY TOYOTA REPAIR/SERVICE RECORDS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11166060,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/30/2018","dateComplaintFiled":"01/09/2019","vin":"JTDKN3DU8C5","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT CRASHED INTO THE DRIVER'S SIDE OF ANOTHER VEHICLE. THE STEERING WHEEL AIR BAG PARTIALLY DEPLOYED. THE CONTACT'S HEAD STRUCK THE STEERING WHEEL WITHOUT A CUSHION. THE DRIVER WAS INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT'S INSURANCE COMPANY WAS PROCESSING THE CLAIM AND TOOK CUSTODY OF THE VEHICLE. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 150,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11165007,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2018","dateComplaintFiled":"01/07/2019","vin":"JTDKN3DU5C5","components":"POWER TRAIN","summary":"I PULLED INTO MY DRIVEWAY AND PRESSED THE STOP BUTTON TO PUT THE CAR IN PARK AND SHUT OFF THE ENGINE. I GOT OUT OF THE CAR AND LEFT THE DRIVER'S DOOR OPEN. I WALKED TO THE MAILBOX TO GET THE MAIL AND HEARD A CRASH AS THE CAR DROVE OFF AND HIT A TREE AND LANDSCAPE WALL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11165382,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2019","dateComplaintFiled":"01/05/2019","vin":"JTDKN3DP0C3","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"I'M DRIVING AROUND 60MPH AND SUDDENLY THE ELECTRONIC STABILITY CONTROL LIGHT WENT ON AND THE ALL WHEELS SUDDENLY BRAKED. IT'S JUST SO DANGEROUS, GOOD THING NO BODY BEHIND ME AT THAT MOMENT. THIS HAPPENED SEVERAL TIMES. THE CAR COULD BRAKE SUDDENLY BY ITSELF WITHOUT WARNING EVEN WHEN IT'S HIGH SPEED OR LOW SPEED. THERE'S A CLICKING NOISE UNDER THE DASHBOARD. THIS IS BECAUSE OF THE MALFUNCTION OF ELECTRONIC STABILITY CONTROL IN THE PRIUS. IT COULD CAUSE THE CAR BRAKE BY ITSELF WITHOUT WARNING AND COULD CAUSE BIG ACCIDENT, ESPECIALLY IN THE FREEWAY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11165756,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2019","dateComplaintFiled":"01/04/2019","vin":"JTDKN3DU5C1","components":"UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"PROBLEM WITH BRAKING SYSTEM INVOLVING, THE OTHER DAY THE CAR WAS ON AND SUDDENLY THREE (3) WARNING LIGHTS CAME ON: BRAKE LIGHT, ABS LIGHT AND TRACTION CONTROL LIGHT.  THERE IS ALSO NOW A PUMPING SOUND COMING FROM UNDER THE INTERIOR OF THE DASH (ON IT AT LEAST SOUNDS THAT IS WHERE IT'S COMING FROM.  THE CAR HAS 151,428 MILES ON IT.  I'VE INCLUDED PICTURES OF THE CURRENT EROR CODE, MILEAGE AND DASH LIGHTS THAT ARE ON.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11163772,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/24/2018","dateComplaintFiled":"12/28/2018","vin":"JTDKN3DU5C0","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO TOYOTA VALLEJO (201 AUTO MALL PKWY, VALLEJO, CA 94591, (707) 552-4545) WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET WAS BLOWN OUT AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11162669,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2018","dateComplaintFiled":"12/20/2018","vin":"JTDKN3DU1C1","components":"VEHICLE SPEED CONTROL","summary":"IN EARLY OCTOBER I RECEIVED A RECALL NOTICE FROM TOYOTA FOR A \"FAILSAFE DRIVING MODE\" HYBRID SYSTEM FAULT THAT COULD CAUSE THE VEHICLE TO \"STALL\" INCREASING THE POSSIBILITY OF VEHICLE CRASH DURING CRITICAL DRIVING CONDITIONS. IT STATED I WOULD BE NOTIFIED WHEN THE FIX WAS AVAILABLE. 2 1/2 MONTHS LATER, I'VE YET TO HEAR FROM TOYOTA AND MY DEALERSHIP STATES THEY HAVE NOT RECEIVED REMEDY PARTS OR PROCEDURES FROM TOYOTA. ALL THEY COULD DO WAS GIVE ME A PHONE NUMBER AT TOYOTA CORPORATE. I CALLED THE NUMBER AND THE PERSON HAD NO FURTHER INFORMATION ON WHEN A FIX FOR THE PROBLEM WOULD BE AVAILABLE. SHE STATED THE ORIGINAL NOTICE STATED A TIME FRAME OF 2-3 MONTHS; IN FACT, IT DOES NOT CONTAIN ANY TIME PERIOD INDICATION. IT IS INAPPROPRIATE FOR FIX FOR SOMETHING OF THIS POTENTIAL MAGNITUDE TO TAKE SO LONG. I'M CONCERNED THAT TOYOTA, AS THEY HAVE DONE WITH OTHER RECALL ISSUES, IS MERELY DELAYING TO AVOID COSTS OF IMPLEMENTING THE FIX AND ENDANGERING ALL OWNERS FURTHER THAN THEY ALREADY HAVE. THE LADY STATED I COULD CONTACT THE DEALERSHIP ABOUT PROVIDING A RENTAL VEHICLE DURING THE PERIOD, SOMETHING THE DEALERSHIP HAS DENIED THEY WILL DO. I BOUGHT MY VEHICLE TRUSTING TOYOTA WOULD STAND BEHIND THE VEHICLE AND THEY ARE FAILING TO DO SO.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11161408,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2018","dateComplaintFiled":"12/14/2018","vin":"JTDZN3EU8C3","components":"EXTERIOR LIGHTING","summary":"IN THE PAST YEAR WE HAVE REPLACED MULTIPLE LOW BEAM HALOGEN HEADLIGHTS.  ONE WEEK AGO, BOTH BURNED OUT CAUSING A NIGHTTIME SAFETY ISSUE.  I RESEARCHED THE LIGHTING ISSUE AND LEARNED THERE IS TSB T-SB-0204-12 FOR HEADLAMP DURABILITY ENHANCEMENT AND A CUSTOMER SUPPORT PROGRAM \"ZHB\" FOR THIS IDENTICAL PROBLEM.  IN THE ZHB PROGRAM, TOYOTA WILL MAKE THE NECESSARY REPAIRS FREE FOR ONLY 2010-2011 PRIUS'.   SINCE THE ZHB PROGRAM ONLY SUPPORTS 2010-2011 PRIUS' I CALLED TOYOTA TO REQUEST THIS REPAIR UNDER THAT PROGRAM.  AFTER SPEAKING TO A LOCAL TOYOTA DEALER (DARCARS IN FREDERICK MD.) AND THE TOYOTA HQ'S SATISFACTION REP, OUR 2012 IS NOT SUPPORTED BY THE ZHB PROGRAM EVEN THOUGH ITS THE EXACT SAME PROBLEM.    LINK 1:  HTTPS://ATTACHMENTS.PRIUSCHAT.COM/ATTACHMENT-FILES/2015/10/96257_T-SB-0204-12.PDF  LINK 2:  HTTPS://WWW.TOYOHEADQUARTERS.COM/THREADS/2010-2012-TOYOTA-PRIUS-HEADLIGHT-DURABILITY-ENHANCEMENT.1074/  THE PROBLEM IS THE HYBRID BATTERY IS CAUSING THE BULBS TO BURN OUR PREMATURELY.  A WIRING HARNESS REPLACEMENT FOR BOTH SIDES IS THE REQUIRED CORRECTIVE ACTION.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11160980,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2018","dateComplaintFiled":"12/12/2018","vin":"JTDZN3EU0C3","components":"HYBRID PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE DEALER (SOUTH BAY TOYOTA, 18416 S WESTERN AVE, GARDENA, CA 90248, 310-323-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE VEHICLE ONLY ACCELERATED TO 9 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11155888,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/14/2016","dateComplaintFiled":"12/04/2018","vin":"JTDKN3DU8C5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)","summary":"MY PRIUS WAS JUST FINE THEN ONE DAY IT STALLED WHILE I WAS DRIVING IN THE MIDDLE OF THE FREE WAY.  I TOOK MY VEHICLE IN TO ELMORE TOYOTA IN WESTMINSTER, CA, THEY FOUND IT HAD A FAILED INVERTER AND IT WAS STILL COVERED UNDER WARRANTY.  IT TOOK 2 WEEKS FOR THEM TO FIX IT, BUT WHEN THEY RETURNED MY CAR, THE SLIP INDICATOR WAS NOW ON AND WOULD NOT TURN OFF.  THEY CLAIM IT WAS LIKE THAT PRIOR TO THE FAILED INVERTER, THIS WAS FALSE, MY CAR WAS RUNNING PERFECT.  THEY THEN WANTED TO CHARGE ME NEARLY $1K TO FIX A PROBLEM I DID NOT HAVE PRIOR TO FAILED INVERTER.  I FEEL THE SITUATION WAS CONNECTED BUT THEY REFUSE TO COVER IT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11155778,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2018","dateComplaintFiled":"12/03/2018","vin":"JTDKN3DU7C1","components":"SERVICE BRAKES","summary":"THE VEHICLE WAS TRAVELING OVER 60 MPH WHEN THE ABS, BRAKE AND TRACTION LIGHTS CAME ON AND THE BRAKE BECAME IMMEDIATELY SPONGY AND I HAD TO DEPRESSED EVEN HARDER (PAST THE FOAMINESS) TO REDUCE SPEED. A MOTOR COULD BE HEARD TRYING TO TURN OVER ON THE BRAKE SYSTEM. THE CAR SPEED WAS REDUCED TO 25-30 MPH ON THE HIGHWAY BUT THE SPONGY BRAKES CONTINUED. WITHIN 5 MIN I PULLED OFF THE HIGHWAY AND INTO A PARKING LOT. PARKED THE CAR, TURNED IT OFF AND ON TO SEE IF THAT WOULD REMEDY THE SITUATION AND NOTHING CHANGED. I THEN CALLED THE TOYOTA DEALERSHIP'S SERVICE DEPARTMENT TO BOOK AN IMMEDIATE APPOINTMENT AND ARRIVED AT THE DEALERSHIP APPROXIMATELY 40 MINUTES LATER. THE CAR WAS LOOKED AT AND I WAS TOLD THAT THE BRAKE ACTUATOR WAS THE ISSUE AND THAT THEY WOULD LIKE TO CONTACT TOYOTA TO SEE IF THIS WAS IN WARRANTY OR PART OF THE RECALL. I WAS TOLD THE NEXT DAY THAT THE COST OF INSTALLATION AND PARTS WOULD BE AT LEAST $4,000 AND THAT I WOULD NEED TO PAY THE FULL AMOUNT AS TOYOTA WAS TAKING NO RESPONSIBILITY. I CALLED THE TOYOTA CUSTOMER SERVICE LINE, EXPLAINED MY SITUATION AND WAS TOLD THE SAME THING AS I WAS TOLD AT THE DEALERSHIP. I FEEL THAT THIS BRAKE ACTUATOR (ITS PARTS, ITS COMPOSITION AND/OR ITS INSTALLATION) IS A SYSTEMIC ISSUE WITH TOYOTA PRODUCTS AND A KNOWN ISSUE WITH TOYOTA PRIUS' IN 2009 AND 2010. TANGENTIAL TO THIS ISSUE, MY FATHER OWNS A TOYOTA CAR AS WELL AND HAS ALSO HAD TO HAVE HIS ACTUATOR REPLACED THIS YEAR. TOYOTA SHOULD BE HELD RESPONSIBLE FOR ALL FAULTY PARTS AND INSTALLATION AND PURCHASE OF NEW PARTS. MY MAINTENANCE RECORD IS EXEMPLARY AND MY DRIVING RECORD IS AS WELL SO THIS IS NOT REGULAR WEAR AND TEAR IN MY OPINION.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11151394,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2018","dateComplaintFiled":"11/14/2018","vin":"JTDKN3DU7C5","components":"EXTERIOR LIGHTING","summary":"PASSENGER SIDE LOW BEAM HEADLIGHT WILL NOT WORK. I REPLACED THE BULB, AND CHECKED THE FUSES, AND IT STILL WILL NOT LIGHT. THIS HAS BEEN AN ONGOING PROBLEM WITH THIS CAR.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11150864,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2018","dateComplaintFiled":"11/11/2018","vin":"JTDKN3DU2C5","components":"ENGINE","summary":"TYPICALLY THE KEY IS LEFT IN THE CAR IN THE GARAGE.  TONIGHT AT 6 PM, AT A GARAGE TEMPERATURE OF 83 DEGREES F, THE ENGINE SPONTANEOUSLY STARTED.  NO ONE WAS IN THE CAR AND IT HAD BEEN GARAGED FOR ABOUT 3 HOURS.  I JUST HAPPENED TO BE IN THE GARAGE WHEN THE PRIUS STARTED AND WAS NOTHING SHORT OF FLABBERGASTED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11145047,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2017","dateComplaintFiled":"11/02/2018","vin":"JTDKN3DP9C3","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V718000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN NOVEMBER OF 2017. THE DEALER (THOUSAND OAKS TOYOTA, 2401 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362) STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11144698,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2018","dateComplaintFiled":"11/01/2018","vin":"JTDKN3DU4C1","components":"SERVICE BRAKES","summary":"I WAS TRAVELING NORTH ON THE HIGHWAY. I WAS GOING BETWEEN 50 AND 55 MPH WHEN THE TRAFFIC LIGHT TURNED TO YELLOW AND THEN TO RED. WHEN I APPLIED THE BREAKS NOTHING HAPPENED. MY VEHICLE ACTUALLY APPEARED TO SPEED UP. I RELEASED THE BRAKE THEN PUMPED THE BREAK TWICE THEN AGAIN APPLIED THE BREAK, THIS TIME STOMPING HARDER AND WITH BOTH FEET. MY VEHICLE DID NOT STOP OR EVEN SLOW. I WENT THROUGH THE LIGHT, RESULTING IN A CAR ACCIDENT. I T BONED ANOTHER CAR.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11144185,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2018","dateComplaintFiled":"10/30/2018","vin":"JTDKN3DU4C5","components":"SERVICE BRAKES","summary":"BRAKES FAILING, GETTING A C1391 CODE, LEAK IN ACCUMULATOR.  TOYOTA HAS A WARRANTY ENHANCEMENT FOR THIS ISSUE ON THE 2010 MODEL BUT IT HAS NOT EXTENDED TO 2011 OR 2012 MODELS.  I CONTACTED LOCAL DEALER AND NATIONAL REPRESENTATIVES AND WAS REFUSED ANY ASSISTANCE FROM TOYOTA. THIS ISSUE HAPPENED TWICE OVER THE LAST TWO DAYS, BOTH TIMES WHILE VEHICLE IN MOTION ON A CITY STREET.  WARNING LIGHTS CAME ON AND ALMOST NO STOPPING POWER.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11143936,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2017","dateComplaintFiled":"10/29/2018","vin":"JTDKN3DU2C1","components":"SERVICE BRAKES","summary":"BRAKE ACTUATOR /MASTER BRAKE CYLINDER BROKEN, SAME ISSUE AS PREBIOUS MODELS OF THE PRIUS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11142167,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/08/2018","dateComplaintFiled":"10/23/2018","vin":"JTDKN3DU7C5","components":"EXTERIOR LIGHTING","summary":"LOW BEAM HEADLIGHTS KEEP GOING OUT. WE HAVE HAD TO REPLACE THEM SEVERAL TIMES OVER THIS LAST YEAR.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11141731,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2018","dateComplaintFiled":"10/22/2018","vin":"JTDKN3DU6C0","components":"STRUCTURE","summary":"THREE DIFFERENT DOOR LOCK ACTUATORS (FRONT LEFT, FRONT RIGHT, REAR LEFT) HAVE FAILED AND BEEN REPLACED.  SYMPTOM IS THAT DOOR DOES NOT LOCK OR UNLOCK FROM KEY FOB OR LOCK CONTROL ON DRIVER'S ARMREST, ALSO FAILS TO LOCK AUTOMATICALLY WHEN SHIFTING INTO GEAR IF THAT OPTION IS SET.  DOOR MUST BE LOCKED AND UNLOCKED MANUALLY USING THE ROCKER SWITCH IN THE INSIDE DOOR HANDLE.  CLEARLY THERE WAS A BATCH OF DEFECTIVE PARTS USED DURING MANUFACTURING.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11139646,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2018","dateComplaintFiled":"10/11/2018","vin":"JTDKN3DU6C1","components":"AIR BAGS,UNKNOWN OR OTHER","summary":"I JUST WANT TO KNOW WHERE TO GO TO GET CHECKED FOR RECALLS I RECEIVED","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11133608,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2018","dateComplaintFiled":"10/05/2018","vin":"JTDKN3DU9C1","components":"SERVICE BRAKES","summary":"VARIOUS ALERTS LIGHTED, BRAKES, ABS, ANTI SKID. LOST SOME BRAKING... TOO SOFT AND FUNNY LIKE... NEEDED PUMPING.  COST OF REPAIR TO REPLACE BRAKE PUMP  SYSTEM INCLUDING THA ACTUATOR(BUSTER). BRAKE PADS FOR $3,700 +. AT TOYOTA CALESA IN PUERTO RICO.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11129900,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/12/2018","dateComplaintFiled":"09/17/2018","vin":"JTDKN3DU5C5","components":"EXTERIOR LIGHTING","summary":"MY 2012 PRIUS HAD BOTH HEADLIGHTS GO OUT WHILE DRIVING ON AN INTERSTATE. LUCKILY NO DAMAGE WAS DONE. MY DEALER RAN MY VIN TO SEE IF TOYOTA HAD A WARRANTY EXTENSION AS IT IS A WELL DOCUMENTED VOLTAGE PROBLEM FOR THE CAR. I WAS TOLD THAT THE 2010 AND 2011 PRIUS DO HAVE SUCH COVERAGE BUT THE 2012 DOES NOT. SEEMS VERY SHORTSIGHTED ON TOYOTA'S PART. IT CLEARLY FORESEEABLE THAT SOMEONE COULD BE HARMED OR KILLED AND THAT THIS ISSUE SHOULD BE ADDRESSED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11129946,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2017","dateComplaintFiled":"09/17/2018","vin":"JTDKN3DU3C1","components":"SERVICE BRAKES","summary":"A NUMBER OF LIGHTS CAME ON...ABS, ANTI SKID, SYSTEM FAILURE, ETC. THE BRAKES STARTED TO FEEL VERY FUNNY AND STARTED TO MAKE A STRANGE NOISE. TOOK IT TO TOYOTA AND THEY SAID IT WAS NOT SAFE TO DRIVE BECAUSE OF THE BRAKES. NEEDED THE BRAKE SYSTEM (ACTUATOR IS THE NAME I BELIEVE).","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11114443,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2018","dateComplaintFiled":"07/29/2018","vin":"JTDKN3DPXC3","components":"ELECTRICAL SYSTEM","summary":"NOTHING HAPPENED YET, BUT I AM CONCERNED ABOUT NUMEROUS REPORTS OF THE INVERTER FAILING AND CAUSING SUDDEN LOSS OF POWER. I UNDERSTAND THIS IS STILL HAPPENING DESPITE AFFECTED CARS HAVING RECEIVED A SOFTWARE UPDATE TO \"PREVENT\" THE ISSUE. DURING AN EMERGENCY, REGENERATIVE SYSTEMS PREVENT THESE CARS FROM SWIFTLY COASTING OUT OF THE TRAVEL LANE AS OTHER CARS WOULD DO. INSTEAD, THE CAR WILL ACT LIKE THE BRAKES HAVE BEEN SLAMMED ON, CAUSING A SERIOUS HAZARD. I READ ABOUT THIS HERE HTTPS://TOYOTATALK.COM/TOYOTA-PRIUS-HYBRID-INVERTER/","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11113841,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2018","dateComplaintFiled":"07/26/2018","vin":"JTDKN3DU3C1","components":"EXTERIOR LIGHTING","summary":"THE HEADLIGHTS BURN OUT ALL THE TIME, MAKING DRIVING DANGEROUS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11112016,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2017","dateComplaintFiled":"07/17/2018","vin":"JTDKN3DU1C5","components":"POWER TRAIN","summary":"WAS TRYING TO ACCELERATE THE  VEHICLE HAD NO POWER , WHILE DRIVING ON THE STREET, THE CHECK ENGINE LIGHT WAS ON.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11104266,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2018","dateComplaintFiled":"06/27/2018","vin":"JTDKN3DPXC3","components":"POWER TRAIN,ENGINE","summary":"ENGINE OIL GETTING TO THE INTAKE MANIFOLD. AND FILLING UP WITH OIL. THROTTLE BODY GETS REALLY DIRTY WITH OIL. IN TURN THE ENGINE BURNS OIL. WHICH CLOGS UP THE EGR SYSTEM. THE ENGINE WOULD OVER HEAT WHICH COULD CAUSE THE HEAD GASKET TO BLOW. DURING WINTER MONTHS. ENGINE RESTARTS WOULD BE HARSH BECAUSE IT WOULD HAVE CONDESAION ON THE CYCLINDER THIS COULD CAUSE THE ENGINE TO BLOW. BROKEN CONNECTING RODS. BLOWN HEAD GASKET ALL SORT OF THINGS COULD HAPPEN FROM HAVING OIL GET TO THE INTAKE MANIFOLD. STARTING FROM 2010 THESE PRIUS SUFFER FROM THIS AND TOYOTA HASNT DONE ANYTHING OTHER THEN SUPPSODELLY REDESIGNING THE INTAKE MANIFOLD. WHICH IS THE SAME. TOYOTA JUST DONT WANT TO DEAL WITH IT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11101540,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/12/2018","dateComplaintFiled":"06/12/2018","vin":"JTDKN3DU5C1","components":"UNKNOWN OR OTHER","summary":"I WAS DRIVING ON THE FREEWAY, ABOUT 65 MPH, GOING TO WORK ON 06/12/18 AT APPROXIMATELY 9:45 AM ARIZONA TIME.  ALL OF A SUDDEN I HEARD A LOUD BANG (EXPLOSION) AND LOOKED AROUND MY CAR.  I NOTICED IN MY REAR VIEW MIRROR BLACK GLASS FLYING OFF THE ROOF OF MY CAR.  THERE WERE OTHER CARS AROUND ME BUT NO TRUCKS OR SEMI'S.  I CAUTIOUSLY CHANGED LANES UNTIL I COULD PULL OFF THE FREEWAY.  WHEN I GOT OUT OF MY CAR I LOOKED AT THE ROOF AND FOUND THAT THE SUNROOF OF MY CAR WAS SHATTERED AND HAD DROPPED INTO THE AREA BELOW THE ROOF.  I COULD STILL HEAR GLASS CRACKING AND SEE IT FALLING INTO THE WELL UNDER THE ROOF AREA.  I HAD HAD THE INSIDE SHIELD CLOSED SO THERE WAS NO GLASS ON ME.  I SLOWLY DROVE TO MY LOCAL TOYOTA DEALERSHIP TO ASK FOR HELP.  THEY SAID THAT THEY HAD NEVER SEEN THIS BEFORE AND THAT I PROBABLY HAD SOMETHING HIT MY ROOF.  I TOLD THEM THAT I DIDN'T SEE ANYTHING FLYING AT ME AND THAT THERE WERE NO TRUCKS/SEMI'S AROUND ME.  THEN THEY TOLD ME THEY COULDN'T DO ANYTHING BUT WOULD HELP ME CALL MY INSURANCE COMPANY TO FILE A CLAIM.  I DID (IT TOOK STATE FARM OVER AND HOUR TO FIGURE OUT WHERE TO CONNECT ME FOR A GLASS CLAIM).  I HAD TO TAKE IT TO A BODY SHOP AND GET AN ESTIMATE, THEN GET IT APPROVED, AND GET A RENTAL CAR.  EVEN AT THE BODY SHOP I COULD STILL HEAR THE GLASS CRACKING.  EVERYONE KEPT TELLING ME THAT SOMETHING MUST HAVE ME BUT I DIDN'T FEEL ANYTHING WHEN IT HAPPENED, JUST THE LOUD BANG LIKE AN EXPLOSION.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11101128,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2018","dateComplaintFiled":"06/11/2018","vin":"JTDKN3DU0C5","components":"SERVICE BRAKES","summary":"THE BRAKE LIGHT, ABS LIGHT, TRACTION CONTROL LIGHT ALL CAME ON AT ONCE WHILE DRIVING NORMALLY.  IT DID NOT AFFECT THE DRIVABILITY OF THE VEHICLE.  I TOOK IT TO THE LOCAL TOYOTA DEALERSHIP TO DIAGNOSE THE PROBLEM.  THE SERVICE SPECIALIST SAID THAT THIS IS A KNOWN PROBLEM WITH THESE CARS AND QUOTED A $2500 SERVICE PRICE TO REPLACE IT.  IF IT IS THIS KNOWN AND THIS EXPENSIVE TO REPLACE THEN IT SHOULD BE INCLUDED IN A RECALL.  THAT WOULD MAKE IT A DESIGN FLAW BY THE MANUFACTURER.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11100446,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2018","dateComplaintFiled":"06/07/2018","vin":"","components":"SEAT BELTS","summary":"THE DRIVER SEATBELT BUCKLE WILL NOT UNBUCKLE","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11099952,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2017","dateComplaintFiled":"06/05/2018","vin":"JTDKN3DUXC5","components":"ELECTRICAL SYSTEM","summary":"BOTH LEFT AND RIGHT LOW BEAM HEAD LIGHT BULBS FAIL IN 6 MONTHS OF LESS","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11099828,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2018","dateComplaintFiled":"06/04/2018","vin":"JTDKN3DU2C5","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"MY CAR WILL TURN ON, BUT IT WILL NOT SHIFT INTO DRIVE OR REVERSE UNTIL NUMEROUS ATTEMPTS.  I USUALLY HAVE TO TURN IT ON AND OFF FOR ABOUT 10-15 TIMES BEFORE IT WILL ALLOW MY TO SHIFT INTO GEAR.  THE KEY FOB WILL LOCK AND UNLOCK THE CAR.  THE CAR WILL STILL TURN ON, AC WILL STILL COME ON, RADIO STILL WORKS.  THE ONLY THING THAT DOESN'T WORK ON THE FIRST 10-15 TRIES IS THE SIFTING INTO GEAR.  PRIUSCHAT FORUM TALK ABOUT THIS ISSUE A LOT.  THEY ALL HAVE SIMILAR STORIES WITH THE SAME DETAILS AS MINE.  IT TAKES ME ABOUT 5-7 MIN TO GET MY CAR STARTED.  ONCE I FINALLY GET THE CAR IN GEAR, NO ISSUES POP UP FOR THE REST OF THE DRIVE. ALL OF THIS STARTED ABOUT WITHIN THE LAST MONTH FOR ME.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11098126,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2017","dateComplaintFiled":"05/26/2018","vin":"JTDKN3DP9C3","components":"ELECTRICAL SYSTEM","summary":"THE ACTUATORS FOR THE LOCKS ON 3 OF THE DOORS HAVE FAILED OVER TIME.  I HAVE REPLACED THE FRONT-DRIVER SIDE ACTUATOR ONCE PREVIOUSLY AND IT STARTED TO FAIL FIRST. WHEN I LOCK THE CAR, I ONLY HAVE ONE DOOR THAT UNLOCKS WHICH IS THE REAR-PASSENGER DOOR.  IF IT FAILS, I WILL BE LOCKED OUT OF THE CAR.  IT SEEMS WRONG THAT I CANNOT UNLOCK MY CAR WELL.  IT SEEMS WRONG THIS HAS FAILED MULTIPLE TIMES ON A 6YR OLD CAR.  IT IS DEFECTIVE AND POTENTIALLY UNSAFE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11092588,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2018","dateComplaintFiled":"05/08/2018","vin":"JTDKN3DU4C5","components":"UNKNOWN OR OTHER","summary":"RECEIVED A WARNING CHECK HYBRID SYSTEM - IT WAS CODE POA93. ENDED GETTING THE INVERTER PUMP AND RADIATOR REPLACED DO TO THIS CODE. APPEARS TO BE A KNOWN ISSUE WITH TOYOTA WITH THERE PRIUS'S. THE CAR DIED ROLLING INTO A TOYOTA DEALER.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11092318,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2018","dateComplaintFiled":"05/07/2018","vin":"JTDKN3DU4C5","components":"UNKNOWN OR OTHER","summary":"TOOK MY CAR INTO DEALERSHIP BECAUSE OF A NOISE IT WOULD MAKE WHEN I STARTED TO BRAKE AND WHEN I WAS STOPPED AT A LIGHT.  THE CAR WOULD ALSO VIBRATE AND SHAKE. THE DEALERSHIP TOLD ME THE ABS ACTUATOR NEEDED TO BE REPLACED WHICH WOULD COST OVER 4 GRAND! I COULDN'T BELIEVE IT. I'M SCARED TO DRIVE THE CAR NOW.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11090142,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2018","dateComplaintFiled":"04/25/2018","vin":"JTDKN3DP7C3","components":"UNKNOWN OR OTHER","summary":"I RECENTLY HAD A REPAIR SERVICE DONE ON MY PRIUS PLUG-IN, BUT CAN'T IN GOOD CONSCIOUS UNDERSTAND WHY I HAD TO PAY $756 TO GET INTO MY CAR.    I PURCHASED MY 2012 TOYOTA PRIUS PLUG-IN IN JULY, 2012. THREE AND A HALF YEARS LATER, I HAD TO HAVE THE DRIVER'S DOOR LOCK ACTUATOR REPLACED @ 51K MILES. LESS THAN TWO AND A HALF YEARS LATER, THE SAME DRIVER'S DOOR LOCK ACTUATOR HAD TO BE REPLACED @ APPROXIMATELY 80K MILES ' IN ADDITION TO ALL THREE OTHER DOOR LOCK ACTUATORS.  ROUGHLY SIX MONTHS AGO, THE RIGHT, REAR DOOR LOCK STOPPED WORKING. THEN THE LEFT REAR STOPPED WORKING. THEN THE DRIVER'S DOOR (WHICH WAS NOTICED ON MY LAST SERVICE VISIT). AND FINALLY THE PASSENGER DOOR LOCK. THIS CAR DOES NOT HAVE A KEY TO UNLOCK THE DRIVER'S DOOR, ONLY AN ELECTRONIC FOB. AS A RESULT, I HAVE BEEN CLIMBING THOUGH MY REAR HATCH TO REACH THE RIGHT REAR DOOR LOCK, TO UNLOCK THAT DOOR, TO THEN REACH IN TO THE RIGHT FRONT DOOR LOCK; AT WHICH POINT I CAN OPEN THE RIGHT FRONT DOOR AND REACH OVER TO UNLOCK THE DRIVER'S SIDE DOOR.    NOT ONLY IS THIS RIDICULOUS AND EMBARRASSING, AS I'VE HAD TO DO THIS IN FRONT OF CO-WORKERS, AND CONSULTANTS I'VE HAD TO DRIVE TO MEETINGS WITH AT MY COMPANY, BUT IT'S INCREDIBLY DANGEROUS. I WON'T HAVE MY DAUGHTER OR WIFE DRIVE THE CAR, SINCE THEY CAN'T SAFELY UNLOCK OR ENTER THE CAR.    SO HERE I AM, HAVING SPENT $756 TO BE ABLE TO ENTER MY CAR, SINCE THERE IS NO KEY OPTION, AND IN FACT IT'S THE SECOND TIME IN LESS THAN 30K MILES TO REPLACE THE DRIVER'S DOOR LOCK ACTUATOR.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11083101,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2018","dateComplaintFiled":"04/03/2018","vin":"JTDKN3DU6C5","components":"UNKNOWN OR OTHER","summary":"I OWN A 2012 TOYOTA PRIUS. ON THE DASHBOARD THE BRAKE LIGHT, THE ABS LIGHT, AND THE TRACTION CONTROL LIGHT ARE ALL ON. IN ADDITION TO THE WARNING LIGHTS THE BRAKE ACCUMULATOR PUMP IS CONSTANTLY BUZZING WITHOUT EVER STOPPING. I TOOK THE CAR TO OUR LOCAL DEALER AND I WAS TOLD THAT IT IS A LEAKY ACCUMULATOR PUMP DEFECT. I WAS ALSO TOLD THAT THIS IS NOT A WARE AND TEAR  ITEM AND THAT IT IS IN FACT A FAULTY ITEM FROM THE MANUFACTURE. I CALLED TOYOTA CORPORATE FOR HELP BUT I WAS TOLD THAT THE CAR IS OUT OF WARRANTY AND THAT THERE IS NOTHING THEY CAN HELP ME WITH. MY MAIN CONCERN IS THE SAFETY OF MY FAMILY AND I REALLY HOPE THAT TOYOTA DOES IN FACT DO A RECALL ON THESE FAULTY ITEMS AS IT IS A REAL HAZARD TO SAFETY.  ## VIN PASSED ## TOYOTA PRIUS 2012 ##","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11082601,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2018","dateComplaintFiled":"04/02/2018","vin":"JDTKN3DU0C5","components":"HYBRID PROPULSION SYSTEM","summary":"MY HUSBAND WAS DRIVING THE CAR PREPARING TO TURN TO ENTER THE FREEWAY WHEN THE PRIUS LOST ALL DRIVING POWER SPONTANEOUSLY AT THE SAME TIME PROMPTED WITH A WARNING ON THE SCREEN 'CHECK HYBRID SYSTEM AND PARK IN A SAFE PLACE'.  THE CAR LOST ALL DRIVING POWER INCLUDING POWER STEERING BUT MY HUSBAND WAS ABLE TO GLIDE THE VEHICLE ACROSS SEVERAL LANES TO A PARKED POSITION BEFORE THE FREEWAY ENTRANCE. THE CAR NEVER RESUMED ITS ABILITY TO DRIVE DESPITE TURNING IT OFF AND AN ATTEMPT TO RESTART. THE PRIUS WAS TOWED TO THE HOUSE AND TOWED AGAIN TO THE DEALERSHIP THE FOLLOWING DAY FOR AN ASSESSMENT AND REPAIR. AS A TOYOTA CUSTOMER, WE WERE INFORMED THE VEHICLE HAD EXPERIENCED INVERTER/COMPONENT FAILURE.  MY VEHICLE HAD A RECALL YEARS EARLIER TO REFLASH SOFTWARE IN THE PRIUS INVERTER, BUT THIS DID NOT RESOLVE/PREVENT THE SPONTANEOUS INVERTER FAILURE WE EXPERIENCED ON WEDNESDAY, MARCH 28, 2018.  IT HAS BEEN BROUGHT TO MY ATTENTION THAT TOYOTA CORPORATION IS AWARE OF SEVERAL CUSTOMERS REPORTING SIMILAR OR NEAR IDENTICAL CIRCUMSTANCES, BUT ARE NOT ISSUING A RECALL TO PREVENT THIS FROM HAPPENING TO A TOYOTA DRIVER ON THE ROAD. TOYOTA IS AGREEING TO REPLACE PARTS AT NO COST TO ME, WITH NO GUARANTEE THIS WILL CORRECT ANY INVERTER FAILURE. I HAVE REQUESTED THE SYSTEM BE REPLACED BASED ON TOYOTA'S CORRECTIVE ACTION ON THE NEWEST  PRIUS MODELS, BUT THEY HAVE DENIED MY REQUEST.  IF TOYOTA IS ACKNOWLEDGING COST FOR THIS VEHICLE FAILURE, WHY IS IT NOT A RECALL?  IF TOYOTA HAS MADE ATTEMPTS TO CORRECT THIS VEHICLE FAILURE IN NEWER PRIUS MODELS BY INSTALLING IMPROVED INVERTER SYSTEMS, WHY AM I BEING DENIED THE SAFETY OF ALSO HAVING AN IMPROVED AND NEW INVERTER SYSTEM INSTALLED IN MY PRIUS AFTER WHAT WE HAVE EXPERIENCED AND REPORTED TO BOTH THE TOYOTA DEALERSHIP AND TOYOTA CORPORATION?  PLEASE INVESTIGATE BEFORE INJURY OR FATALITY COMES FROM THIS CORPORATE NEGLECT OF AN IDENTIFIED PROBLEM.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11076154,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2017","dateComplaintFiled":"03/04/2018","vin":"JTDKN3DU6C5","components":"EXTERIOR LIGHTING","summary":"HEAD LIGHTS KEEP FAILING  BROUGHT USED 7MONTHS REPLACED HEADLIGHTS 4 TIMES SEEMS OTHER OWNERS ARE HAVING  SAME ACCORDING TO THE HITS ON INFO","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11076081,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/27/2017","dateComplaintFiled":"03/03/2018","vin":"JTDKN3DU1C5","components":"ELECTRICAL SYSTEM","summary":"ON MY WAY HOME I SUDDENLY SAW A SIGN ON THE SCREEN \"CHECK THE HYBRID SYSTEM. STOP IN A SAFE PLACE\". I PULLED OVER, SMELLED SMOKE AND SAW SMOKE IN THE REAR. I OPENED THE TRUNK ANS FRIGHTENED BY FLAME. I PULLED THINGS OUT AND COVERED THE FLAME WITH TWO BIG TOWELS AND SUCCEEDED IN PUTTING IT OUT, ALTHOUGH I GOT BURNED ON MY FINGERS. I CALLED GEICO. THEY SENT A TOWING CAR AND IT TOOK MY CAR TO MY APARTMENT. WHEN GEICO TOOK MY CAR TO A COLLISION CENTER, THEY SAID IT IS TOTAL LOSS AFTER INSPECTING IT.     I CLAIMED IT TO TOYOTA. THEY INSPECTED IT, BUT SAID THAT THERE WAS NO EVIDENCE THAT THE CAR HAD ELECTRICAL OR MECHANICAL DEFECT.     I DID NOTHING BUT DRIVING THE CAR, BUT IT CAUGHT FIRE. WHOSE RESPONSIBILITY IS THAT?  I BELIEVE THE PRODUCER SHOULD TAKE THE RESPONSIBILITY BUT THEY DO NOT.   WHERE CAN I BE COMPENSATED FOR THE LOSS?","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11071863,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2018","dateComplaintFiled":"02/08/2018","vin":"JTDKN3DU2C1","components":"SERVICE BRAKES","summary":"WHILE DRIVING AT 45MPH VSC, PARKING BRAKE, AND ABS LIGHTS COMES ON AND STAYS ON AFTER RESEARCH IT SEEMS TO BE A FAIRLY COMMON ISSUE WITH THE 2012 PRIUS. STILL WAITING FOR TOYOTA TO DO SMETHING ABOUT IT","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11065786,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2018","dateComplaintFiled":"01/30/2018","vin":"JTDKN3DP0C3","components":"VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES","summary":"WHEN THE DRIVER DOOR IS OPEN, FULL POWER IS ON, BRAKE PEDDLE RELEASED THE CAR WILL STILL MOVE FORWARD. THE VEHICLE WAS STATIONARY. THEN STARTED IN MOTION  I STARTED TO GET OUT OF CAR BUT STOPPED IT","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11065257,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2018","dateComplaintFiled":"01/26/2018","vin":"JTDKN3DU5C1","components":"SERVICE BRAKES","summary":"THE ABS, TRACTION CONTROL, AND BRAKE WARNING LIGHTS CAME ON. I TOOK THE VEHICLE TO MY LOCAL TOYOTA DEALERSHIP, WHERE I WAS TOLD THE DIAGNOSTIC HAS ALARM DTC C1391 AND THIS IS A MAJOR BRAKE HAZARD. THE DEALER STATE THE ABS BRAKE SYSTEM NEED TO BE REPLACED AT A COST OF $4,504.63 PLUS TAXES. I EXPLAINED TO THE DEALER THE CAR IS MAKING A SOUND LIKE THE ABS IS KICKING IN WHEN IT COME TO A STOP. THE NOISE PERSIST COMING IN AND OUT EVEN WHEN THE CAR IS PARKED AND OFF. MY 2012 PRIUS HAS ONLY 74K MILES. THE BRAKES PEDALS FEEL WEIRD AND LOOSE. I RED TOYOTA EXTENDED THE WARRANTY FOR THIS ISSUE DUE THE BRAKE ACTUATOR FAILURE DUE MANUFACTORY ISSUES. THE DEALER STATE MY VIN IS NOT THERE. WHAT ARE THEY WAITING TO FIX THIS ISSUE ON THE 2012 PRIUS???  WE NEED TO HAVE TOYOTA FIX THIS PROBLEM FOR ALL CARS BEFORE CATASTROFIC EVENT HAPPEN.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11058180,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2018","dateComplaintFiled":"01/03/2018","vin":"JTDKN3DU7C5","components":"EXTERIOR LIGHTING","summary":"BOTH HEADLIGHTS LOW BEAMS BLOW OUT AT THE SAME TIME.   TODAY I WILL BE REPLACING THE 4TH SET IN 12 MONTHS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11056906,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2017","dateComplaintFiled":"12/27/2017","vin":"JTDKN3DU1C5","components":"SERVICE BRAKES","summary":"LOST FRONT BRAKES COMPLETELY DRIVING DOWN ROAD. I WAS ABLE TO SLOW CAR WITH MANUAL BRAKE ON SHIFTER IN CONJUNCTION WITH REAR BRAKES. A SERIOUS ISSUE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11055000,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2017","dateComplaintFiled":"12/15/2017","vin":"JTDKN3DP9C3","components":"SERVICE BRAKES","summary":"WHEN OPERATING THE VEHICLE ON A SNOW COVERED ROAD, I ATTEMPTED TO STOP WHEN THE VEHICLE WAS TRAVELING ABOUT 35 MPH.  WHEN I PRESSED MY BRAKE PEDAL DOWN AS I WAS APPROACHING THE INTERSECTION, THE ANTI-LOCK BRAKES DID NOT FUNCTION.  THE PEDAL PRESS WAS FIRM, BUT THERE WAS NOISE THAT IS TYPICALLY EXPERIENCED WHEN ANTI-LOCK BRAKES ARE IN USE, AND IT FELT LIKE THERE WAS INITIAL BRAKING WITH MY APPLICATION OF THE BRAKES, BUT WHEN THE ANTI-LOCK BRAKES SHOULD HAVE KICKED IN, IT FELT LIKE THE CAR SURGED AHEAD AND THE BRAKING MOSTLY STOPPED, EVEN THOUGH I WAS PRESSING DOWN AS HARD AS I COULD.  I TRAVELED ABOUT 1/8 MILE DECELERATING FROM 35 TO 0 MPH. THE NEXT DAY I DESCRIBED THE PROBLEM EXPERIENCED WITH MY SPOUSE, AND IN OUR LONG SNOW COVERED DRIVEWAY, I ATTEMPTED A STOP USING THE ANTI-LOCK BRAKE SYSTEM AND IT FUNCTIONED CORRECTLY STOPPING QUICKLY.  WITH THIS BEING THE FOLLOWING DAY, STARTING THE CAR UP THE NEXT DAY MAY HAVE RESET THE BRAKE SYSTEM, BUT I HAVE NOW WAY OF KNOWING.  THERE WERE NO ERROR CODES GENERATED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11054728,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2017","dateComplaintFiled":"12/14/2017","vin":"JTDKN3DU3C5","components":"SERVICE BRAKES","summary":"WHEN BRAKING DURING NORMAL DRIVING CONDITIONS, A MIXTURE OF CITY AND HIGHWAY, THE CAR MAKES A SOUND LIKE THE ABS IS KICKING IN. WHEN COMING TO A STOP, THE NOISE PERSISTS UNTIL RELEASING THE BRAKE PEDAL. SHORTLY AFTER THIS STARTED, THE ABS, TRACTION CONTROL, AND BRAKE WARNING LIGHTS CAME ON. I TOOK THE VEHICLE TO MY LOCAL TOYOTA DEALERSHIP WHERE I WAS TOLD IT WAS THE BRAKE ACTUATOR NEEDED REPLACE AT THE COST OF $3600. MY 2012 PRIUS ONLY HAS 76K MILES ON IT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11052976,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/27/2017","dateComplaintFiled":"12/07/2017","vin":"JTDKN3DU8C1","components":"EXTERIOR LIGHTING","summary":"BOTH HEADLIGHTS WENT OFF AT SAME TIME WHILE DRIVING ON A HIGHWAY DURING NIGHT TIME. AS A RESULT THE CAR DRIVING IN NEXT LANE COULDN'T SEE MY CAR IN HIS SIDEVIEW MIRROR AND ALMOST HIT MY CAR WHEN TRIED TO CHANGE LANE. I ESCAPED THE MAJOR ACCIDENT BY AUTO  REFLEXES TO MOVE MY CAR TO SHOULDER LANE IMMEDIATELY WHICH OTHERWISE COULD HAVE BEEN FATAL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11043167,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2017","dateComplaintFiled":"11/04/2017","vin":"JTDKN3DUXC5","components":"POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"VEHICLE STABILITY CONTROL, ANTI-LOCK BRAKE, AND TRACTION CONTROL LIGHTS INTERMITTENTLY TURN OFF.  A FEW TIMES IT SHUT DOWN THE HYBRID SYSTEM AND TELL ME TO STOP .  NOW ALL THOSE LIGHTS ARE ALL ON AND I AM DRIVING WITHOUT VSS, ABS AND TRACTION CONTROL.  BRAKING IS GETTING HARDER.  I TOOK IT TO THE DEALER AND THEY TOLD ME THE COST IS $3500.  I DID SOME RESEARCH AND FOUND OUT THAT THIS IS A KNOWN PRIUS PROBLEM PROBLEM","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11042272,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2017","dateComplaintFiled":"11/02/2017","vin":"JTDKN3DU4C5","components":"UNKNOWN OR OTHER","summary":"EXCESSIVE OIL CONSUMPTION. WHEN I CHECKED THE OIL LEVEL BEFORE THE NEXT SCHEDULED OIL CHANGE, I FOUND NO OIL ON THE DIPSTICK. ON MY LAST OIL CHANGE, I WAS NOT TOLD I HAD A PROBLEM WITH MY OIL CONSUMPTION. HAD TO BUY OIL IN A HURRY AS I DID NOT WANT TO DRIVE THE CAR WITHOUT OIL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11032307,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2016","dateComplaintFiled":"10/09/2017","vin":"JTDKN3DU1C5","components":"ENGINE","summary":"EXCESS OIL CONSUMPTION","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11030474,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/29/2017","dateComplaintFiled":"09/29/2017","vin":"JTDKN3DU9C5","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT RODENTS CHEWED THROUGH THE AIR FILTER AND WIRING IN THE VEHICLE. THE CONTACT STATED THAT THIS ISSUE OCCURRED THREE TIMES. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE AIR FILTER AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT IT WAS AN OUTDOOR ISSUE AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11014797,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2017","dateComplaintFiled":"08/12/2017","vin":"JTDKN3DU7C5","components":"STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"ON JULY 28, 2017, I WAS DRIVING ALONG WITH MY THREE CHILDREN.  I PULLED INTO A DRIVEWAY TO PARK MY VEHICLE BEHIND A PARKED VEHICLE.  THERE WAS APPROXIMATELY A 2 FOOT SPAN BETWEEN THE BACK OF THE VEHICLE AND THE FRONT OF MY 2012 TOYOTA PRIUS.  TO THE RIGHT OF THE PARKED VEHICLE WAS A PARKED TRUCK.  BEING THAT I WAS PULLING INTO A SPACE TO PARK MY VEHICLE, I WAS TRAVELING EXTREMELY SLOWLY.  I BEGAN TO PRESS ON MY BRAKE TO PARK THE VEHICLE AND INSTANTLY KNEW THERE WAS A PROBLEM.  UPON DEPRESSING THE BRAKE, SEVERAL LIGHTS BEGAN TO FLASH WITHIN THE DASH TO INCLUDE BUT NOT LIMITED TO THE ABS, WARNING LIGHT, AND THE LIGHT WITH VEHICLE SWERVE LINES.  OTHER LIGHTS WERE ALSO FLASHING, BUT I DO NOT RECALL EACH ONE.  THE BRAKE PAD INSTANTLY WENT STRAIGHT TO THE FLOOR WITH NO PRESSURE.  THE VEHICLE WOULD NOT STOP AND CONTINUED TO TRAVEL FORWARD WITH ACCELERATION.  TO AVOID HITTING THE VEHICLE IN FRONT OF ME I BEGAN TO TURN MY WHEEL TO THE RIGHT.  THE VEHICLE CONTINUED TO ACCELERATE AND CAME INTO CONTACT WITH THE TRUCK THAT WAS TO MY FRONT-RIGHT.  MY PRIUS FAILED TO SLOW OR STOP.  IT CONTINUED TO ACCELERATE AND BEGAN PUSHING THE TRUCK UP THE DRIVEWAY AND INTO THE METAL GARAGE DOOR WITH THE BRAKE PEDAL BEING DEPRESSED THE ENTIRE TIME.  EVENTUALLY, THE CAR CAME TO A STOP AND THE LIGHTS CONTINUED TO FLASH PRIOR, DURING, AND AFTER THE INCIDENT.  AFTER THE CAR WAS TOWED TREAD WHEEL MARKS WERE FOUND ON THE DRIVEWAY WHERE THE WHEELS SPUN AND LEFT AN IMPRINT IN THE ASPHALT.  I AND MY CHILDREN WERE UNINJURED HOWEVER, THE INCIDENT WAS INCREDIBLY TRAUMATIC.  THE VEHICLE WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY AND AS OF YET TO BE PROCESSED FOR DIAGNOSTIC TESTING BY TOYOTA.  THE TOYOTA CARE SERVICE WAS INFORMED OF THE ACCIDENT.  TOYOTA BELIEVES IT TO BE ASSOCIATED WITH THE INTELLIGENCE COMPONENT OF THE VEHICLE, HOWEVER DETERMINATION IS CURRENTLY UNKNOWN UNTIL DIAGNOSTIC IS PERFORMED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11003842,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/26/2017","dateComplaintFiled":"07/09/2017","vin":"JTDKN3DU2C5","components":"SERVICE BRAKES","summary":"WHILE DRIVING THE VEHICLE ON A DRY SURFACE STREET, THE \"CHECK HYBRID SYSTEM\" LIGHT ILLUMINATED.  THE BRAKE PEDAL FELT LIKE I HAD TO APPLY MORE PRESSURE TO STOP AND IT SEEMED TO TRAVEL FURTHER TOWARD THE FLOORBOARD THAN NORMAL.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":11003135,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2014","dateComplaintFiled":"07/05/2017","vin":"JTDKN3DU5C5","components":"POWER TRAIN,SERVICE BRAKES","summary":"I RECEIVED THE WARNING,  PLEASE CHECK HYBRID SYSTEM. AFTER CHECKING THE DTC THE FOLLOWING CODE APPEARED ON THE COMPUTER: P0A08:DC/DC CONVERTER CIRCUIT STATUS WHICH INDICATES AN INVERTER  PROBLEM. LOOKING AT THE RECALL WEBSITE USING VIN NUMBER, SHOWED NO RECALL CONCERNING THIS. THE PROBLEM HAPPENED MANY TIMES WHILE DRIVING ON A CITY OR A HIGHWAY","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10992253,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2017","dateComplaintFiled":"05/30/2017","vin":"JTDKN3DU0C5","components":"EXTERIOR LIGHTING","summary":"HEADLIGHTS KEEP BLOWING OUT. SINCE PURCHASING THE CAR NEW, HAVE HAD TO REPLACE HEADLIGHTS FIVE TIME. ONE HEADLIGHT IS OUT AS WE SPEAK.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10991721,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2015","dateComplaintFiled":"05/25/2017","vin":"JTDKN3DU6C5","components":"EXTERIOR LIGHTING","summary":"LOW BEAM HEADLAMPS CONTINUALLY FAIL, AND ARE VERY DIM EVEN AFTER INSTALLING NEW BULBS. I'VE HAD TO REPLACE BULBS NO LESS THAT 4 TIMES SINCE 2012! NOT ONLY IS THIS AN EXPENSE, BUT  MORE IMPORTANTLY, POSES A SIGNIFICANT HAZARD. THERE IS NO WARNING OR SPECIFIC MILEAGE. I'VE NEVER HAD TO REPLACE HEADLIGHT BULBS IN ANY OTHER CAR I'VE OWNED. SOMETHING MUST BE WRONG WITH THE  ELECTRICAL SYSTEM FOR THIS TO CONTINUALLY BE HAPPENING.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10991143,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2017","dateComplaintFiled":"05/23/2017","vin":"JTDKN3DU2C1","components":"UNKNOWN OR OTHER","summary":"2012 TOYOTA PRIUS HAS BEEN CONSUMING LARGE AMOUNTS OF OIL SINCE 89000  MILES.  DEALER COMPLETED AN OIL CONSUMPTION TEST, OF COURSE IF PASSED.  DEALER STATED RAVE4'S AND CAMRY'S HAVE HAD SAME ISSUE AND THEY ISSUE RECALLS.  TOYOTA HAS YET TO ACCEPT RESPONSIBILITY AND REPLACE THE PISTIONS TO CORRECT THE OIL CONSUMPTION.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10986122,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2017","dateComplaintFiled":"05/17/2017","vin":"JTDKN3DU3C5","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS, BOTH THE FRONT DRIVER AND PASSENGER SIDE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE IN THE PAST. THE VEHICLE WAS SCHEDULED TO BE TAKEN TO THE DEALER AND HAD NOT BEEN DIAGNOSED. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED AND STATED THAT HE WOULD BE RESPONSIBLE FOR ANY REPAIRS UNDER CASE NUMBER: 170517007. THE FAILURE MILEAGE WAS 107,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10983089,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2017","dateComplaintFiled":"05/02/2017","vin":"JTDKN3DU2C1","components":"SERVICE BRAKES","summary":"FOR SOME TIME I HAVE NOTICED THAT WHEN BRAKING, IF MY CAR HIT A BUMP, THE BRAKES WOULD DISENGAGE FOR A SECOND OR TWO EVEN IF THE BRAKE PEDAL WAS FULLY PRESSED, AND THE CAR WOULD LURCH FORWARD UNTIL THE BRAKES REENGAGED. IT WAS A SIMILAR SENSATION TO HYDROPLANING, EVEN THOUGH IT WOULD OCCUR ON A DRY ROAD. THE ANTILOCK BRAKING SYSTEM LIGHT WOULD BE ON WHILE THE BRAKES WERE OUT, AND I AM TOLD THAT THE BRAKE LIGHTS ON THE BACK OF MY CAR ALSO WERE ON, BUT NO BRAKE FUNCTION FOR A SECOND OR TWO. A FEW DAYS AGO I WAS BRAKING AT A STOPLIGHT IN NORMAL WEATHER CONDITIONS AND THE BRAKES DID NOT WORK AT ALL. I HAD TO STOP THE CAR USING THE EMERGENCY BRAKE. THE MECHANIC HAS BEEN UNABLE TO FIND ANYTHING WRONG WITH THE CAR. MY CAR ONLY HAS 30K MILES ON IT AND HAS BEEN WELL-MAINTAINED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10981124,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2016","dateComplaintFiled":"04/27/2017","vin":"JTDKN3DU2C5","components":"ENGINE","summary":"MY PRIUS IS USING 1 QUART OF OIL PER 900 MILES, THE TOYOTA DEALERSHIP DID A OIL STUDY AND VERIFIED THAT INDEED THE CAR IS USING 1 QUART PER 900 MILES, BUT WILL NOT DO ANYTHING ABOUT IT AND STATED MY CAR IS NO LONGER UNDER WARRANTY AND COULD BE REBUILT FOR 9000 DOLLARS-THIS IS A COMMUTER CAR ONLY AND HAS ONLY BEEN USED FOR OPEN ROAD DRIVING.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10959845,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/15/2017","dateComplaintFiled":"03/09/2017","vin":"","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS.  THE CONTACT STATED THAT WHILE PARKED, THERE WERE RODENTS ENTERING THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE CABIN AIR FILTER DID NOT HAVE A MESH GRILL WHICH WAS ALLOWING THE RODENTS TO ENTER THROUGH A HOLE IN THE CABIN AIR FILTER THEN INTO THE GLOVE COMPARTMENT CONSOLE AND INTO THE INTERIOR OF THE VEHICLE. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE WIRES WERE SOY BASED CAUSING THE ATTRACTION OF RODENTS TO THE HOOD OF THE VEHICLE HOWEVER THE VEHICLE WAS NOT TAKEN FOR AN INSPECTION. AN INDEPENDENT MECHANIC WAS ALSO CONTACTED WHO CONFIRMED THAT THE CABIN AIR FILTER DID NOT HAVE A MESH GRILL WHICH RESULTED IN THE RODENTS ENTERING THROUGH A HOLE INTO THE CABIN AIR FILTER THEN ENTERING INTO THE GLOVE COMPARTMENT CONSOLE ACCESSING THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A MECHANIC WHERE A HARDWARE CLOTH GRILL WAS INSTALLED ON THE CABIN AIR FILTER. THE VEHICLE WAS REPAIRED AND RODENTS WERE NO LONGER ENTERING THE VEHICLE. IN ADDITION, THE CONTACT WAS REQUIRED TO CLEAN THE FECES REMAINING IN THE INTERIOR OF THE VEHICLE UTILIZING A MASK, GLOVES, AND DISINFECTANT AND IN ORDER TO AVOID CONTACT WITH A VIRUS FROM THE FECES, THE CONTACT WAS ADVISED NOT TO VACUUM LET THE VIRUS BECOME AIRBORNE. THE CONTACT WAS CONCERNED THAT THE RAT FECES IN THE VEHICLE COULD RESULT IN A FATAL DISEASE IN THE EVENT A CHILD WOULD RIDE IN THE VEHICLE AND ACCIDENTALLY EAT THE FECES. THE CONTACT WAS CONCERNED THAT IF RODENTS ENTERED THOUGH THE AIR CONDITIONING UNIT AND DEFECATED INSIDE, ACTIVATING THE AIR CONDITION UNIT IF THERE WAS FECES, A VIRUS COULD BECOME AIRBORNE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THEN INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY AND THAT THE FAILURE WAS AN OUTSIDE INFLUENCE WHICH WAS NOT THEIR RESPONSIBILITY. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10958589,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2017","dateComplaintFiled":"03/04/2017","vin":"","components":"UNKNOWN OR OTHER","summary":"THE DESIGN OF BOTH HONDA ACCORD AND TOYATO PRIUS, AND LIKELY OTHERNEW MODEL  CARS, MAKES IT VERY DIFFICULT TO SEE WHEN BACKING UP. THE BACK UP CAMERA IS PLACED SUCH THAT IT IS EASILY COVERED WITH ROAD DEBRI (DIRT AND SNOW) SO IT OFTEN USELESS. THE DEISGN OF WINDOWS, SEAT AND CAMERA DO NOT SUFFICIENTLY ALLOW ONE TO SEE OVER ONES LEFT SHOULDER. PERHAPS THIS IS MORE BECAUSE I AM BARELY 5'1:\" AND THE CAR'S SAFETY FORBIDS USING A SEAT CUSHION TO RAISE ME HIGHER.  BACKING UP IS FRIGHTENING BUT MANY CAR LOTS REQUIRE YOU TO PULL IN FRONT FORWARD SO PULLING OUT WHEN PEDESTRIANS MIGHT BE BEHIND OR OTHER CARS BACKING UP IS A SERIOUS PROBLEM.  I DID NOT HAVE THIS PROBLEM WHEN I DROVE A 2007 FORD RANGER OR A 1995 LE BARON CONVERTIBLE.    SO FAR I HAVE MANAGED TO NOT HAVE AN ACCIDENT BUT THINK CARS' DESIGNS DO NOT CONSIDER THIS SITUATION SUFFICIENTLY FOR SAFE DRIVING..","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10957492,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2015","dateComplaintFiled":"02/28/2017","vin":"JTDKN3DP4C3","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS PLUG-IN HYBRID. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. ON SEVERAL OCCASIONS, THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10948548,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2017","dateComplaintFiled":"01/30/2017","vin":"JTDKN3DUOC1","components":"EXTERIOR LIGHTING","summary":"MY HEADLIGHTS HAVE BURNED OUT SO MANY TIMES I'VE LOST COUNT. SPENT CLOSE TO $600.00 ON BULBS. WHY IS TOYOTA NOT BEING HELD RESPONSIBLE FOR THIS ISSUE? THIS HAS HAPPENED WHILE JUST STARTING THE CAR FROM PARKED POSITION TO DRIVING DOWN THE HIGHWAY.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10947277,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2016","dateComplaintFiled":"01/24/2017","vin":"JTDKN3DP6C3","components":"ENGINE","summary":"I HAVE HYBRID SYSTEM WARNING MESSAGE & PCS SYSTEM WARNING MESSAGE     ON MY CAR   I HAVE TAKEN IT TO DIFFERENT DEALERSHIP IN DALLAS TX AREA ANY NONE OF THEM HAS FIX IT   TRY TO DO RESEARCH ON MY OWN TO FIGURE OUT AND FOUND THAT TOYOTA HAS THIS IN RECALL   MY DEALERSHIP IS NOT WILLING TO DO ANYTHING WITH THE CAR. SO I REALLY DONT KNOW WHAT TO DO ..TRYING TO GET HELP SO THIS ISSUES R FIXED AND IT  SAFE FOR ME TO DRIVE THIS CAR     I DRIVE ABOUT 30000 MILE EVERY YEAR AND JUST DON'T FELL SAFE DRIVING THIS CAR.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10947045,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/22/2016","dateComplaintFiled":"01/23/2017","vin":"JTDZN3EU4C3","components":"STEERING,SERVICE BRAKES","summary":"PIVOT BOLT INSIDE STEERING WHEEL CAME LOOSE,  WAS WARNED IT HAD DROPPED TO WHERE IT COULD INTERFERE WITH BRAKE LINKAGES. FILED COMPLAINT WITH TOYOTA AND NEVER HEARD BACK SO FILING THIS COMPLAINT.  (1)  A LARGE BOLT INSIDE A SEALED AREA SHOULD NOT BE ABLE TO COME LOOSE IF INSTALLED CORRECTLY (MANUFACTURING ERROR - SINGLE INSTANCE OR SYSTEMATIC?) AND (2) A LOOSE BOLT SHOULD NOT BE A RISK FOR A POSSIBLE CATASTROPHIC OUTCOME - LOSS OF BRAKES (DESIGN FLAW,  LINKAGES SHOULD NOT BE SUSCEPTIBLE TO BEING JAMMED - THAT'S WHAT THEY WARNED ME ABOUT WHEN THEY  ASKED FOR THE $330 TO FIX IT).    THIS WAS DISCOVERED WHEN I TOOK THE VEHICLE IN FOR REGULAR SERVICING,  THEY TOLD ME THE STEERING FELT FUNNY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10947089,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2017","dateComplaintFiled":"01/23/2017","vin":"JTDKDT3XC15","components":"EXTERIOR LIGHTING","summary":"THE LOW BEAMS HAVE BEEN INTERMITTENT AND THEN GO OUT ALL TOGETHER. THIS HAS HAPPENED TWICE IN THE PAST FOUR MONTHS EACH TIME BULBS LAST ABOUT TWO MONTHS BEFORE THEY BLOW. IT HAS HAPPENED WHILE DRIVING AS WELL AS AFTER GOING SOMEWHERE AND THEN GETTING BACK IN CAR AND TRYING TO RETURN HOME NO LIGHTS.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10945200,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2016","dateComplaintFiled":"01/13/2017","vin":"JTDZN3EU6C3","components":"EXTERIOR LIGHTING","summary":"THE HEADLIGHTS TURN OFF INTERMITTENTLY.  SOMETIMES THEY DO NOT ILLUMINATE WHEN THE CAR IS FIRST STARTED, OTHER TIMES THEY GO OFF AFTER HAVING BEEN ILLUMINATED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10937368,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2016","dateComplaintFiled":"12/25/2016","vin":"JTDKN3DP4C3","components":"UNKNOWN OR OTHER","summary":"CAR WAS PARKED AND THE CHARGE CORD CONNECTED. IT HAD ABOUT 2.9 MILES LEFT ON BATTERY POWER, BY THAT CALCULATION IT SHOULD BEEN CHARGED BY 1100P. AT 1230P CAR WAS FULLY ENGULFED IN FIRE. FIRE DEPT IS INVESTIGATING FOR ARSON, BUT MY NEIGHBORS CAMERA CAUGHT IT ALL (I HAVEN'T SEEN IT) IT SEEMS THE CAR JUST START ON FIRE BY ITSELF, INSURANCE IS STILL INVESTIGATING, BUT I'M ALMOST POSITIVE THAT THIS FIRE STARTED ON ITS ON. IT WOULD BE GREAT IF YOU GUYS COULD FOLLOW UP. MY HOUSE ALSO CAUGHT ON FIRE. HAD I NOT BEEN JOLTED UP AND TRIED TO SAVE MY HOUSE WITH A HOSE, WE WOULD HAVE LOST THE HOUSE ALSO. CAR WAS 100 PERCENT DESTROYED","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10927683,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/23/2016","dateComplaintFiled":"11/23/2016","vin":"JTDKN3DU3C5","components":"EXTERIOR LIGHTING","summary":"SINCE 2014 I HAVE HAD TO REPLACE THE DRIVERS SIDE BRIGHT AND DIM HEADLIGHTS ABOUT EVERY 4-6 MONTHS AND ON THE PASSENGER SIDE ABOUT EVERY 8 - 10 MONTHS.  IS THERE A RECALL WITH A PROBLEM WITH THE HEADLIGHTS?  I GOT A WARNING TICKET THIS MORNING AND DRIVE TO WORK IN THE DARK AND HOME IN THE DARK.  MY ROUND TRIP IS 140/MILES DAILY.  THE VEHICLE HAS BEEN IN MOTION EACH TIME THEY HAVE GONE OUT.  I HAD THE CASING CHECKED TO MAKE SURE IT WASN'T A PROBLEM WITH VIBRATION AND THAT WAS FINE.  I NO LONGER GO TO THE TOYOTA DEALERSHIPS BECAUSE THEY ARE SO EXPENSIVE, BUT HAVE A SMALL SHOP CHANGE.  I AM PICKING UP HEADLIGHTS FROM HELENA FORD/TOYOTA ON MY WAY HOME SO THEY CAN POP THEM IN WHEN I GET TO THREE FORKS, MT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10925470,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/10/2016","dateComplaintFiled":"11/10/2016","vin":"JTDKN3DU2C0","components":"AIR BAGS","summary":"TAKATA RECALL","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10924489,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/04/2016","dateComplaintFiled":"11/06/2016","vin":"JTDKN3DU9C1","components":"AIR BAGS,STRUCTURE","summary":"REALLY APPALLING THAT THE AIRBAGS WARE NOT DEPLOYED AFTER A BIG COLLISION WHEN THE WHOLE FRONT OF THE CAR WAS SMASHED AS SEEN IN THE PIC.THIS HAPPEN ON DOWNTOWN ARE IN COLUMBUS IN 5 AND SPRING I","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10913998,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2016","dateComplaintFiled":"10/05/2016","vin":"JTDKN3DU2C1","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED PRIOR TO ACCELERATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10904728,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2016","dateComplaintFiled":"09/08/2016","vin":"","components":"STRUCTURE","summary":"MICE IN CABIN.  SINCE I'VE OWNED THIS CAR (BOUGHT NEW) I'VE HAD SEVERAL OCCASIONS WHERE MICE GET INSIDE THE PASSENGER COMPARTMENT.  I'VE LOOKED ON-LINE AND HAVE SEEN NUMEROUS COMPLAINTS AND SUGGESTED SOLUTIONS.  MOST HAVE SAID THEIR DEALERS DENY ANY DESIGN PROBLEMS AND WILL NOT FIX THE PROBLEM.  FRUSTRATING!","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10903359,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2016","dateComplaintFiled":"09/02/2016","vin":"","components":"AIR BAGS","summary":"TAKATA RECALL. NO SOLUTION FOR THIS YET","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10899176,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2012","dateComplaintFiled":"08/29/2016","vin":"","components":"AIR BAGS","summary":"TAKATA RECALL. NHSTA SHOWS RECALL BUT ALSO SHOWS THAT TOYOTA DOESN'T HAVE A REMEDY. WHY NOT?!?  NOTHING HAS HAPPENED REGARDING THE DEFECT BUT I'M CONCERNED IT MAY. BLOOMBERG SAYS TAKATA USES AMMONIUM NITRATE (FERTILIZER) AS A PROPELLANT WHICH IS APPARENTLY UNSTABLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10898300,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/06/2016","dateComplaintFiled":"08/24/2016","vin":"JTDKN3DU3C1","components":"EXTERIOR LIGHTING","summary":"MY TOYOTA PRIUS 2012 HEADLIGHTS ARE REPEATEDLY BURNING OUT.  LAST BULBS LASTED 3 DAYS.  I'VE BLOWN OVER $200 ON DIFFERENT BULBS.  I DRIVE FOR A LIVING.  THIS IS MURDERING MY BUSINESS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10896953,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/09/2016","dateComplaintFiled":"08/18/2016","vin":"JTDZN3EU7C3","components":"AIR BAGS,SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING 21 MPH, THE CONTACT CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT ALSO FAILED TO HOLD THE DRIVER IN PLACE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A FRACTURED STERNUM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,569.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10896159,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2016","dateComplaintFiled":"08/15/2016","vin":"JTDKN3DU7C5","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"DOOR LOCKING MECHANISM, SECURITY ISSUE, VEHICLE WILL NOT LOCK DUE TO FAULTY LOCK ACTUATOR--- MAY EFFECT OTHER ACTUATORS. VEHICLE STATIONARY AND ON START UP FOR MOTION.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10885590,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2016","dateComplaintFiled":"07/18/2016","vin":"JTDKN3DU0C1","components":"ENGINE","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED AS THE MASTER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE ONLY CODE FOUND WAS RELATED TO LOW FUEL ALTHOUGH THE VEHICLE HAD A FULL TANK OF FUEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND MADE THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM , HYBRID PROPULSION SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,795.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10883057,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/05/2016","dateComplaintFiled":"07/06/2016","vin":"JTDKN3DU4C1","components":"STEERING","summary":"THERE WAS A RATTLING OR KNOCKING NOISE COMING FROM UNDER THE DASH AREA OF THE PASSENGER SIDE WHENEVER DRIVING OVER BUMPS AT SLOWER SPEEDS ON CITY STREETS, OFTEN FELT TRAMSMITTED TO THE STEERING WHEEL.  UPON TAKING IT TO THE TOYOTA DEALER, THEY FOUND THAT THERE WAS FREE PLAY IN THE INTERMEDIATE STEERING SHAFT, WHICH THEY SAID, COULD EVENTUALLY FAIL.  IT HAD TO BE REPLACED.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10882813,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2016","dateComplaintFiled":"07/05/2016","vin":"JTDKN3DU4C1","components":"SEAT BELTS","summary":"WHILE DRIVING TO A GET TOGETHER THE BACK SEAT MIDDLE PASSENGER RESTRAINT BECAME SEPARATED FROM THE LOCKING CLIP THAT HOLDS SEAT BELT OVER PASSENGERS LAP. MAKING IT DANGEROUS TO DRIVE WITH MY CHILDREN  IN THE BACK SEAT. IT WILL NOT CLIP TOGETHER ANYMORE. I JUST BOUGHT THIS VEHICLE 3 MONTHS AGO AND IT HAD NO PROBLEMS AT THAT TIME.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10875560,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2014","dateComplaintFiled":"06/21/2016","vin":"JTDKN3DU5C5","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"AFTER TOYOTA POWER MANAGEMENT SOFTWARE RECALL INSTALLED \"POWER MANAGEMENT UPGRADE\" SOFTWARE IN MY CAR I IMMEDIATELY EXPERIENCED SERIOUS PROBLEMS WITH MY IGNITION /START OF HYBRID/GASOLINE ENGINE.   AFTER PRESSING IGNITION, I HAD TO WAIT 15 TO 20 MINUTES AND PRESS START BUTTON ON/OFF REPEATEDLY UNTIL THE GASOLINE ENGINE IGNITE BUT HYBRID FAILED TO START.  IT IS NOT NORMAL BECAUSE A PRIUS HYBRID ENGINE STARTS FIRST  NOT THE GASOLINE ENGINE.     TOYOTA HAS DISABLED SOME IMPORTANT FUNCTIONS IN ITS POWER MANAGEMENT  RECALL SOFTWARE UPDATE THAT AFFECTS THE HYBRID ENGINE PERFORMANCE AND FAILURE TO START.   I DRIVE MY PRIUS 3-4 TIMES A MONTH AND I DID NOT HAVE ANY PROBLEM BEFORE THE RECALL SOFTWARE UPGRADE BECAUSE PRIUS OWNERS MANUAL CLEARLY SAYS THAT THE BATTERY WITH BE DISCONNECTED BY BATTERY SAVING FUNCTION WHEN YOUR CAR IS PARKED FOR LONG TIME, SEVERAL DAYS, WEEKS.   IN FACT, WHEN YOUR CAR IS PARKED FOR JUST DAYS, TOYOTA POWER MANAGEMENT SOFTWARE (RECALL) IS DRAINING THE CAR BATTERY AND RECONFIGURING THE RELAYS TO POWER UP THE GASOLINE ENGINE.  TOYOTA OWNERS MANUAL CLEARLY STATES THAT WHEN YOU ARE  PARKED, \"POWER MANAGEMENT SOFTWARE DISCONNECTS THE AUXILIARY BATTERY FROM THE HYBRID SYSTEM.\"  HOWEVER, AFTER THE RECALL, NOT ONLY AUXILIARY BATTERY IS NOT DISCONNECTED BUT THERE ARE LOTS OF \"ACTIVITY\" IN HYBRID ENGINE THAT DRAINS THE BATTERIES.   I CALLED THE TOYOTA SERVICE AND THEY NOW SAY YOU HAVE TO KEEP THE CAR ON A CHARGER ALL THE TIME WHEN PARKED FOR SEVERAL DAYS.   OF COURSE , IT IS A HUGE SAFETY PROBLEM TO KEEP THE CAR ON A CHARGER ALL THE TIME WHEN  PARKED FOR DAYS BECAUSE THE BATTERY IS HOUSED IN THE  CABIN AND THE VENTILATION DOES NOT EXIST UNLESS YOU PARK YOUR CAR OUTDOORS.   AT THE SAME TIME TOYOTA RECOMMENDS KEEPING THE CAR ON A CHARGER , IT ALSO WARNS OF EXPLOSION CAUSED BY CHARGING THE BATTERIES IN A GARAGE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10875625,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2016","dateComplaintFiled":"06/21/2016","vin":"JTDKN3DU8A0","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE CRASH SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10870942,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2016","dateComplaintFiled":"05/26/2016","vin":"JTDZN3EU1C3","components":"STEERING","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS, A LOUD CLUNKING NOISE EMITTED WHEN MAKING A TURN. THE FAILURE OCCURRED ONLY WHEN MAKING A TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10860857,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2016","dateComplaintFiled":"04/22/2016","vin":"JTDKN3DPXC3","components":"FUEL/PROPULSION SYSTEM","summary":"I WAS DRIVING THE 2012 PRIUS ON A DOWNHILL PARKWAY AT ABOUT 40 MPH WHEN THE WARNING LIGHT CHECK HYBRID SYSTEM CAME ON.  WITHIN 10 SECOND, THE VEHICLE  TOTALLY LOST POWER.  IT  AUTOMATICALLY SHIFTED INTO NEUTRAL.  THERE WAS NO BACK UP FAIL-SAFE/LIMP HOME MODE.  FORTUNATELY THE CAR WAS GLIDING DOWNHILL BY GRAVITY AND EVENTUALLY WAS STEERED INTO A DRIVEWAY.  THEN IT REFUSED TO GO ON READY OR DRIVE MODE.   ON THIS SATURDAY AFTERNOON THE CAR HAD TO BE TOWED HOME.  IT HAD TO BE TOWED AGAIN TO THE DEALERSHIP FOR SERVICE THE FOLLOWING WEEK.  IT TOOK THE MECHANIC TWO DAYS TO MAKE A DIAGNOSIS THAT A FUSE ON THE MAIN DRIVE BATTERY HAD BLOWN.  ANOTHER DAY WAS SPENT WAITING FOR THE PART.  THE DEALERSHIP CANNOT GUARANTEE THAT THIS EVENT WILL NOT HAPPEN AGAIN.  I CONTACTED TOYOTA USA.  AN AGENT NAMED MICHAEL WAS COURTEOUS ENOUGH TO LISTENED TO ME AND GAVE ME A CASE NUMBER 1604142245.  TO ANYONE WITH COMMON SENSE, THIS TOTAL LACK OF AN EMERGENCY ALTERNATIVE PROPULSION SYSTEM FOR EVEN A CHEAP CAR IS UNACCEPTABLE.  THE DEALERSHIP CANNOT EVEN COME UP WITH A PLAUSIBLE EXPLANATION AS TO WHAT MAY HAVE CAUSED THE FUSE TO BLOW.  WAS IT OVER HEATING?  WAS THERE A SHORT IN SOME INTERNAL BATTERY CELLS?  THIS PAST WEEK, I NOTICED THAT THE CHARGING PART OF THE OPERATION NO LONGER CAN FULLY CHARGE THE BATTERY TO THE FORMER 11.9 MILE RANGE.  IT ONLY CHARGES UP TO 9.8 MILES.  THIS IS A SUDDEN LOSS OF 2 MILES OF CHARGE.   I SUSPECT THAT SOME LITHIUM CELLS HAVE BEEN DAMAGED AFTER THE INCIDENT.  I ALSO SUSPECT THAT THERE MAY BE OTHER ISSUES AS WELL SUCH AS SOMETHING WRONG WITH THE INVERTER MODULE RELATED TO A RECALL ON OTHER MODELS OF PRIUS DURING MY SEARCH FOR AN ANSWER.  I NEED ASSURANCE FROM SOMEONE THAT THIS VEHICLE IS NOW SAFE TO DRIVE.  BESIDES THE CASE NUMBER FROM MY COMPLAINT TO TOYOTA USA,  AAA HAS RECORD OF MY RECENT TOWINGS ON 04/09/16 AND ON 04/12/16.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10838647,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/07/2015","dateComplaintFiled":"02/26/2016","vin":"JTDKN3DU4C5","components":"ELECTRICAL SYSTEM,AIR BAGS,HYBRID PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNED A 2012 TOYOTA PRIUS. WHILE DRIVING 60 MPH, THE ENGINE STALLED. VARIOUS WARNING LIGHTS ILLUMINATED AND A BEEPING NOISE WAS PRESENT. THE CONTACT'S VEHICLE COASTED TO A STOP AND WAS REAR ENDED BY ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FOREARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.......UPDATED 04/01/16 *BF  *JS  CONSUMER STATED THERE HAVE BEEN PREVIOUS STALLS WHICH THERE HAVE BEEN RECALLS. UPDATED 6/7/18*JB","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10838650,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2016","dateComplaintFiled":"02/26/2016","vin":"JTDKN3DUXC5","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DEPRESSING THE BRAKE PEDAL, IT MADE AN ABNORMAL NOISE. THE DEALER DIAGNOSED THAT THE BRAKE ACTUATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 46,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10816911,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2015","dateComplaintFiled":"12/29/2015","vin":"JTDKN3DU0C5","components":"EXTERIOR LIGHTING","summary":"I HAVE TO REPLACE BOTH LOW BEAM HEAD LAMPS APPROXIMATELY EVERY THREE WEEKS. I HAVE BOUGHT AND REPLACED 5 SETS SINCE OWNING THE CAR IN JUNE 2015. I CURRENTLY HAVE 40,000 MILES ON THE CAR.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10810066,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/08/2015","dateComplaintFiled":"12/14/2015","vin":"JTDKDTB38C1","components":"AIR BAGS","summary":"WIFE IN ACCIDENT WITH SIDE IMPACT AND FRONT IMPACT APPROXIMATELY 35-40 MPH RAN OFF OF A ROAD WITH NO SHOULDER SIDE IMPACT WITH OAK TREE THEN FRONT IMPACT WITH ANOTHER OAK TREE. NO AIRBAGS DEPLOYED. VEHICLE TOTALED. EMT AND CHP COMMENTED THAT UNUSUAL THAT AIRBAGS DID NOT DEPLOY. I WAS AMAZED AS WELL!....UPDATED 12/30/15 *BF; UPDATED 05/11/18*JB  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10809808,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2015","dateComplaintFiled":"12/12/2015","vin":"JTDKN3DU4C1","components":"VISIBILITY/WIPER","summary":"WIND SHIELD WIPER SWITCH QUIT WORKING AT 62,500 MILE.THE WIND SHIELD WIPER MOTOR IS NOW MAKING GRINDING NOISES AND NEEDS TO BE REPLACED(74,000 MILES). BOTH PARTS BROKE WHEN WE WERE TRAVELING OUT OF STATE,DURING RAIN STORMS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10806773,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2015","dateComplaintFiled":"11/25/2015","vin":"JTDKN3DU1C5","components":"UNKNOWN OR OTHER","summary":"MY PASSENGER SIDE SUN VISOR JUST COMPLETELY FELL OUT WHILE DRIVING DOWN THE ROAD. IT HAS RARELY BEEN USED (MY CAR IS A 2012 WITH HIGH MILES AND MOST OF THE TIME I TRAVEL ALONE). THIS COULD HAVE EASILY CAUSED A DISTRACTION OR CRASH. I NOTICED THAT THERE ARE SEVERAL COMPLAINTS ABOUT OTHER TOYOTA MODELS / YEARS.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10779130,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"09/08/2015","dateComplaintFiled":"10/01/2015","vin":"JTDKN3DU4C5","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WHILE PULLING INTO A PARKING SPACE WITH THE BRAKE PEDAL APPLIED. THE CONTACT APPLIED EXTREME FORCE AND THE VEHICLE CONTINUED TO UNINTENDEDLY ACCELERATE AT A HIGH RATE OF SPEED. THE VEHICLE TURNED RIGHT AND CRASHED INTO A TRASH DUMPSTER. THE DRIVER AND FRONT PASSENGER SUSTAINED WHIPLASH. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER'S COLLISION CENTER WHO REPAIRED THE BODY DAMAGES AND WAS TO SEND A THIRD PARTY TO INVESTIGATE THE CAUSE OF THE FAILURE. THE CONTACT WAS WAITING ON THE DEALER AND THE MANUFACTURER TO DETERMINE THE REMEDY TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10778889,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":2,"numberOfDeaths":0,"dateOfIncident":"03/12/2015","dateComplaintFiled":"09/30/2015","vin":"JTDZN3EU6C3","components":"SEAT BELTS,SEATS","summary":"MY WIFE WAS INVOLVED IN A TWO CAR CRASH WHEN A CAR COMING IN THE OPPOSITE DIRECTION MADE AN ILLEGAL LEFT TURN DIRECTLY IN FRONT OF HER. IT HAPPENED SO QUICK THAT SHE NEVER HAD TIME TO HIT HER BRAKES. SHE WAS TRAVELING BETWEEN 30 AND 35 MPH IN A 35 MPH ZONE ON A TWO LANE ROAD. I WOULD THINK THAT AT THAT SPEED IF ALL HER SAFETY EQUIPMENT WORKED SHE WOULD NOT SUFFER ANY INJURIES. HER SEAT BELT FAILED CAUSING THE SEAT LATCH TO FAIL AND SHE ENDED UP JAMMED INTO THE BOTTOM AND UNDER SIDE OF THE DASHBOARD. SHE SUFFERED A BLOW TO HER CHEST AND INJURIES TO HER KNEES, LOWER LEGS AND FOOT. SHE HAD SURGERY ON HER RIGHT KNEE SO WE COULD GET HER ON HER FEET AGAIN AND IS AWAITING SURGERY ON HER RIGHT SHOULDER. SHE HAD A PRE EXISTING HEART CONDITION THAT WAS RAISED TO EMERGENCY STATUS AFTER THE BLOW TO HER CHEST AND SHE HAD SURGERY FOR THAT AND THEY FOUND A SHORT CIRCUIT IN THE MIDDLE OF HER HEART AND ZAPPED IT. THERE IS ONLY A 2% CHANCE IT WILL EVER RETURN. I HAVE PICTURES OF THE FAILED SEAT BELT AND SEAT. THE SEAT BELT IS IN THE FULLY EXTENDED POSITION AND LOCKED AND CAN NOT BE RELEASED EVEN BY YANKING ON IT. I AM WRITING THIS REPORT SO THIS SITUATION CAN BE CHECKED AND IF FOUND FAULTY CAN BE CORRECTED BEFORE ANY ONE ELSE GOES THROUGH WHAT MY WIFE IS GOING THROUGH.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10775337,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2013","dateComplaintFiled":"09/23/2015","vin":"JTDKDTB32C1","components":"ENGINE","summary":"STARTING IN SPRING 2013 AND CONTINUING DURING THE REST OF THE SPRING, SUMMER AND EARLY FALL IN THE HOTTEST MONTHS, AFTER PARKING MY PRIUS C OUTSIDE, IT ALWAYS HAD ISSUES STARTING, WHICH CONTINUES TO THIS DAY. I WILL PUT THE KEY IN THE IGNITION, START THE CAR, ALL THE DASH LIGHTS COME ON AND THE CAR WILL USUALLY NOT ALLOW ME TO PUT IT INTO REVERSE OR DRIVE. I HAVE TO TAKE THE KEY OUT OF THE IGNITION AND START IT AGAIN AT LEAST TWICE BEFORE IT STARTS NORMALLY AS IT DOES WHEN THE WEATHER IS COOLER AND/OR WHEN THE CAR IS PARKED IN MY GARAGE. A COUPLE OF TIMES, I MANAGED TO GET THE CAR TO GO INTO REVERSE, BUT IT WAS ALMOST IMPOSSIBLE TO STEER AS IF THE PARKING BRAKE WAS ON. THEN THE VEHICLE STOPPED, LEAVING ME IN THE PATH OF ONCOMING TRAFFIC. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR AND THE DEALERSHIP SAYS THEY CAN'T FIX IT UNLESS THEY CAN RECREATE THE PROBLEM. I HAVE TAKEN PICTURES AND VISEO, BUT THAT MAKES NO DIFFERENCE TO THEM. THIS IS A DANGEROUS PROBLEM AND NEEDS TO BE FIXED. THIS IS THE SECOND COMPLAINT I HAVE FILED RE: THIS MATTER AS MY FIRST DOES NOT SEEM TO APPEAR HERE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10749388,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2015","dateComplaintFiled":"08/18/2015","vin":"JTDKN3DU2C1","components":"SERVICE BRAKES","summary":"VEHICLE HAD LITTLE OR NO BRAKING POWER IN A PANIC STOP SITUATION.  THIS WAS LIKELY CAUSE BY A DELAY SWITCHING FROM REGENERATIVE BRAKING TO MECHANICAL BRAKES.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10733546,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2015","dateComplaintFiled":"07/13/2015","vin":"JTDKN3DU0C5","components":"ELECTRICAL SYSTEM","summary":"OVER THE LAST NINE MONTHS I HAVE HAD TO REPLACE THE BULBS IN MY 2012 TOYOTA PRIUS 6 TIMES. WHEN I BROUGHT IT TO THE DEALER THEY STATED THAT IT WAS BECAUSE I WAS NOT USING TOYOTA CERTIFIED BULB AND I PAID OVER $150 TO HAVE THEM INSPECT THE HEADLIGHTS AND REPLACE THE BULBS.  AFTER I HAD THE CERTIFIED BULBS INSTALLED, A BULB WENT OUT AGAIN. WHEN I RETURNED TO THE DEALER, I WAS TOLD THAT I NEEDED NEW WIRING FOR A COST IN EXCESS OF $250.00. THE TECHNICIAN STATED THAT TSB-0204-12 WAS ISSUED FOR FOR 2010-11 PRIUS FOR THIS PROBLEM AND THAT THE 2012 PRIUS HAVE THE EXACT SAME WIRING HARNESS, BUT THAT TOYOTA WAS NOT GOING TO FIX THAT PROBLEM FOR TEH 2012 MODELS AND THAT I WOULD HAVE TO ABSORB THE COST MYSELF.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10726702,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2015","dateComplaintFiled":"06/22/2015","vin":"","components":"SEATS","summary":"I AM 5'3\".  THE HEADREST OF MY CAR IS DESIGNED TO ANGLE FORWARD AT THE TOP.  THIS PUSHED MY HEAD DOWN AT A 15* ANGLE.  IT IS PAINFUL TO DRIVE.  I WILL HAVE TOREMOVE THE HEADREST COMPLETELY, LOSING ANY PROTECTION IN ANY ACCIDENT AND LOSING THE SUPPORT IT SHOUD GIVE MY HEAD NOW.  I UNDERSTAND THIS DESIGN IS MANDATED BY YOUR AGENCY AND THAT ALL PEOPLE IN THE 5'0\" TO 5'4\" HEIGHT RANGE EXPERIENCE THIS PROBLEM.  SINCE THE AVERAGE HEIGHT FOR AMERICAN WOMEN IS 5'5\" YOUR REGULATION DISCOMFORTS AND/OR ENDANGERS HALF OF THE WOMEN IN THE COUNTRY.  CHANGE THE REGULATION.  ALLOW, OR REQUIRE, HEADRESTS THAT CAN SWIVEL TO CHANGE THE ANGLE  OF ALIGNMENT.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10717858,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2015","dateComplaintFiled":"05/21/2015","vin":"JTDKN3DU9D1","components":"FUEL/PROPULSION SYSTEM","summary":"I WAS STOPPED AT A RED LIGHT ON A HILL.  WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE GAS WITH NO RESPONSE.  THE CAR SLID BACK AND I BRAKED.  THE PANEL LIGHT AFFIRMED THAT THE CAR WAS SUPPOSED TO BE IN DRIVE.  YET THERE WAS NO RESPONSE AT ALL.  THE CAR SEEMED TO BE IN NEUTRAL.  I PUT THE BLINKERS ON AND THE CARS BEHIND ME PASSED.  THE PANEL LIGHTS AND RADIO WERE ON ALONG WITH THE BLINKERS.  I TURNED THE IGNITION OFF AND THEN TURNED IT ON AGAIN.  IT WORKED WITHOUT A PROBLEM.  I CALLED THE DEALER WHO STATED HE HAD NO IDEA WHAT HAPPENED AND THERE WAS NOTHING HE COULD CHECK.  I HAVE DRIVEN THE CAR TO VARIOUS HILL TOPS AND STOPPED.  THE PROBLEM DID NOT REPEAT ITSELF.       IS THIS CAR SAFE TO DRIVE?  IS THERE A WAY TO EVALUATE THE TRANSMISSION?","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10682480,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/09/2015","dateComplaintFiled":"02/10/2015","vin":"JTDZN3EU1C3","components":"ELECTRICAL SYSTEM","summary":"TL*THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESTARTED BUT WAS NOT ABLE TO MOVE FORWARD OR REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10682017,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2015","dateComplaintFiled":"02/08/2015","vin":"JTDKN3DU1C5","components":"SEAT BELTS,EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKES","summary":"I OWN A 2012 PRIUS WITH THE TECHNOLOGY PACKAGE, INCLUDING RADAR ADAPTIVE CRUISE CONTROL. I BELIEVE THESE SAME RADAR SENSORS ARE ALSO USED TO DETECT IMMINENT COLLISIONS IN FRONT OF THE VEHICLE, EVEN WHEN CRUISE CONTROL MODE IS NOT ENGAGED.     ABOUT A MONTH AGO, WHILE DRIVING NORTH ON INTERSTATE 5 IN DOWNTOWN SEATTLE AT APPROXIMATELY 60 MILES PER HOUR, AND WITHOUT CRUISE CONTROL ENGAGED, MY PRIUS WENT INTO \"IMMINENT COLLISION MODE\" DESPITE THE FACT THAT THERE WAS NOTHING IN FRONT OF ME -- NO VEHICLES, NO DEBRIS, NO OBSTRUCTIONS. BEFORE SLAMMING ON THE BRAKES, MY SEAT BELT WAS \"TIGHTENED\" AND THE BRAKES WERE AUTOMATICALLY APPLIED AT FULL FORCE, EVEN WITHOUT MY FOOT TOUCHING THE BRAKE. THIS WAS INCREDIBLY JARRING AND DISTURBING, AND COULD HAVE BEEN A SERIOUS ACCIDENT IF THERE WAS A VEHICLE BEHIND ME. FORTUNATELY, THERE WAS NO VEHICLE BEHIND ME AT THIS TIME. AFTER ABOUT TWO SECONDS OF FULL BRAKING, THE VEHICLE \"DISENGAGED\" COLLISION MODE AND ALLOWED ME PROCEED AND RETURN TO SPEED.     I CALLED THE TOYOTA OF SEATTLE DEALERSHIP AND SPOKE TO THEIR SERVICE DEPARTMENT. THEY WERE UNAWARE OF THIS ISSUE, AND SUGGESTED THAT I BRING THE VEHICLE IN FOR SERVICING. THEY CONFIRMED THERE WERE NO OUTSTANDING RECALLS ON THE VEHICLE. THEY TOLD ME IT WOULD COST AT LEAST $100 FOR A BASIC DIAGNOSTIC, AND IF SENSORS HAD TO BE REPLACED, IT COULD COST HUNDREDS OR EVEN THOUSANDS OF DOLLARS. BECAUSE I AM CURRENTLY UNEMPLOYED AND LOOKING FOR WORK, I DID NOT BRING MY VEHICLE INTO THE SERVICE CENTER. I FEEL THIS IS TOYOTA'S OBLIGATION TO FIX, AND SHOULDN'T REQUIRE ME SPENDING MONEY OUT OF POCKET.     I WOULD LIKE SOME KIND OF RESPONSE FROM TOYOTA ON THIS ISSUE. I HAVE AVOIDED USING THE RADAR CRUISE CONTROL SINCE THIS MOMENT, BUT THE FACT THAT IT OCCURRED WHILE NOT IN THIS MODE MAKES ME FEEL THAT THE CAR COULD \"TAKE CONTROL\" AT ANY MOMENT AND CAUSE AN ACCIDENT.     THANKS,    [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)   *JS","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10680574,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2014","dateComplaintFiled":"02/02/2015","vin":"JTDKN3DDU2C","components":"POWER TRAIN","summary":"AFTER STARTING THE CAR, IT WOULD NOT GO INTO GEAR.  THE DASHBOARD WAS LIT BUT I COULD NOT GET THE CAR MOVING. AFTER FIDDLING AROUND FOR SOMETIME, IT FINALLY CLICKED AND I WAS ABLE TO GO INTO REVERSE. THE CAR FUNCTIONED FINE UNTIL LATER THAT DAY I MADE A DROP-OFF STOP AND THE SAME THING HAPPENED. THE DASH BOARD WAS LIT BUT I COULD NOT GET THE CAR MOVING.  I WAS STALLED ALMOST IN THE MIDDLE OF THE ROAD. THE NEXT DAY I TOOK IT TO THE LOCAL DEALERSHIP AND THEY DID THE MOST EXTENSIVE COMPUTER GENERATED DIAGNOSIS ON THE CAR BUT COULD FIND NO INDICATORS OF THE PROBLEM. I REPORTED THIS TO TOYOTA HEADQUARTERS WHO SAID THEY'D INVESTIGATE BUT THERE IS NO INTERNAL SYSTEM FOR REPORTING BACK TO ME ON THEIR FINDINGS.     I DID RESEARCH ON THE CONSUMER REPORTS WEBSITE AND SAW OTHERS HAVE REPORTED SIMILAR PROBLEMS. MY FEAR IS GETTING 'STUCK' IN UNWANTED TIMES AND UNDESIRED LOCATIONS. THE FACT THAT THE COMPANY DOESN'T RECOGNIZE THE PROBLEM IS TROUBLING. I PLAN TO GET A NEW CAR RATHER THAN WORRY ABOUT THIS ONE.   *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10678779,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2015","dateComplaintFiled":"01/25/2015","vin":"JTDKDTB30C1","components":"SERVICE BRAKES","summary":"I WAS DRIVING ON I-45 AT 55 OR 60 MPH AND THE BRAKE PEDAL WENT TO THE FLOOR. IT IS STILL THAT WAY, BRAKE FLUID LEVEL IS OK. TOYOTACARE PLAN IS EXPIRED. IS THERE A RECALL FOR THESE VEHICLES? THANKS  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10672051,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/01/2013","dateComplaintFiled":"01/13/2015","vin":"JTDKN3DU1C5","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, IT ROLLED AWAY IN REVERSE INDEPENDENTLY. AS A RESULT, THE VEHICLE ROLLED OVER THE CONTACT'S LEG AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN LEG, A FRACTURED KNEE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10670634,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2013","dateComplaintFiled":"01/07/2015","vin":"JTDKN3DU2C5","components":"EXTERIOR LIGHTING","summary":"LOW BEAM HEADLIGHTS KEEP GOING OUT. PASSENGER SIDE HAS BEEN REPLACED MANY TIMES. MOISTURE IS VISIBLE IN LIGHT ASSEMBLY.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10669290,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/24/2014","dateComplaintFiled":"12/31/2014","vin":"JTDKN3DU0C1","components":"SEATS","summary":"I WAS DRIVING DOWN THE INTERSTATE WITH MY FACTORY INSTALLED SEAT WARMER ON THE DRIVER'S SEAT ON. I GOT OUT AT A GAS STATION TO GO TO THE BATHROOM.  WHEN I SAT DOWN ON THE TOILET I FELT AN EXCRUCIATING PAIN ON MY LEFT UPPER BACK SIDE OF THE THIGH.  THE CAR SEAT GAVE ME SECOND DEGREE BURNS ON THE BACK OF MY UPPER LEFT THIGH. I WENT TO THE ER THE NEXT MORNING WHEN MORE BLISTERS APPEARED SO THAT THE OPEN AND CLOSED BLISTERS COULD BE CLEANED AND DRESSED.  I WAS GIVEN A TETANUS SHOT AS WELL.  I CONTACTED TOYOTA THE DAY AFTER THE INCIDENT AFTER BEING SEEN BY THE ER. I SPOKE WITH A CLAIMS ADVISER ON DEC. 1, 2014 WHO ASKED ME TO EMAIL PICTURES OF THE DRIVER'S SEAT AND PICTURES OF MY BURNS.  I WAS THEN CONTACTED DEC. 9, 2014 BY TOYOTA TO BE TOLD A TOYOTA INSPECTOR WOULD INSPECT THE VEHICLE ON DEC. 18, 2014. THE VEHICLE WAS INSPECTED AND I HAVE NOT BEEN GIVEN ANY INFORMATION TO DATE (12/31/14) NOR HAS MY VEHICLE BEEN FIXED. I AM AWAITING TOYOTA TO CONTACT ME ON THE OUTCOME OF THE INSPECTION. THE DEALERSHIP TOLD ME I COLD NOT HAVE THE SEAT WARMER FIXED UNTIL TOYOTA WENT THROUGH THEIR PROCESS OF DOCUMENTING THE INCIDENT DUE TO ME BEING INJURED.    *JS","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10654927,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"10/29/2014","dateComplaintFiled":"11/14/2014","vin":"JTDKN3DU3C5","components":"AIR BAGS,SEAT BELTS,STRUCTURE","summary":"I WAS INVOLVED IN A FRONT END COLLISION WITH A BOBCAT FRONT END LOADER. I STRUCK THE IMPLEMENT BROADSIDE GOING 35 MPH.  THERE WAS NO DAMAGE TO THE IMPLEMENT. MY CAR WAS TOTALED AND THE AIRBAG DEPLOYED. AFTER GOING TO THE HOSPITAL AND A CHEST X-RAY, ULTRASOUND, AND CT SCAN, IT WAS DIAGNOSED I HAD FRACTURED MY STERNUM. I AM SIX FEET TALL AND HAD MY SEAT ALL THE WAY BACK. I AM QUESTIONING WHETHER THERE HAVE BEEN ANY OTHER PEOPLE SUSTAINING A FRACTURED STERNUM DUE TO AN AIR BAG DEPLOYMENT AT 35 MPH?  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10650709,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2014","dateComplaintFiled":"10/28/2014","vin":"JTDZN3EUXC3","components":"ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES","summary":"I WENT TO START MY PRIUS V.  AFTER IT WAS STARTED,  A NUMBER OF THE WARNING LIGHTS CAME ON INCLUDING THE ABS AND STABILITY CONTROL.  I WAS STUNNED SINCE I HAD MY 30000 MILE CHECK UP IN MAY WITH NO PROBLEMS.  WHEN I TOOK IT TO THE DEALER FOR REPAIR, THE DEALER DETERMINED THAT RODENTS HAD EATEN THROUGH A NUMBER OF THE ELECTRICAL SYSTEMS BECAUSE OF THE SOY BASED  WIRING.  (I UNDERSTAND NOW THAT IT'S \"BIOGRADABLE SOY BASED WIRING INSULATION.)  I GENERALLY PARK MY CAR AT ONLY TWO LOCATIONS - MY HOME AND MY WORK.  I HAD NEVER SEEN ANY RODENTS OF ANY TYPE!  I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF ONE OF THE WIRES TO THE ENGINE, OR AIRBAGS, OR ANY SYSTEM FOR THAT MATTER SEPARATED WHILE I WAS DRIVING.  APPARENTLY, TOYOTA IS AWARE OF THIS PROBLEM BUT IS TRYING TO DOWNPLAY IT!  I WAS TOLD IT'S NOT A WARRANTY ITEM.  MY CAR REQUIRES TWO NEW WIRING HARNESSES, THE ALARM WIRING, AND THE AIRBAG HARNESS PLUS OTHER REPAIRS.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10649597,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2012","dateComplaintFiled":"10/24/2014","vin":"JTDZN3EU7C3","components":"POWER TRAIN,EQUIPMENT ADAPTIVE/MOBILITY","summary":"WHEN GOING FROM PARK TO DRIVE FORWARD, THE CAR SLIPS INTO REVERSE!!!  I'VE TAKEN IT TO TOYOTA MULTIPLE TIMES AND THEY SAY THEY FIND NOTHING WRONG!  I HAVE TO BE VERY CAREFUL TO BE SURE THE CAR IS ACTUALLY IN DRIVE BEFORE MOVING IT OR I COULD BACK INTO SOMETHING OR SOMEONE BY MISTAKE.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10642014,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2014","dateComplaintFiled":"10/07/2014","vin":"JTDKDTB34C1","components":"SUSPENSION,STRUCTURE,WHEELS","summary":"TURNING RIGHT FROM A STOP SIGN STOP, THE CAR TOOK OFF IN AN UNINTENDED ACCELERATION AND COULD NOT BE STOPPED UNTIL IT HIT A CURB. THE FORCE BROKE THE BALL JOINT OF THE DRIVER'S SIDE WHEEL CAUSING THE WHEEL TO TURN APPROX 45 DEGREES. THE CAR THEN SKIDDED ABOUT 20 YARDS AND CAME TO A STOP WITH THE MOTOR RACING. IT WAS A SINGLE CAR CRASH WITH NO BODILY INJURY.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10640448,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2013","dateComplaintFiled":"10/01/2014","vin":"JTDKN3DU6C5","components":"STEERING,SUSPENSION","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO DRIVE IN A STRAIGHT LINE AND DRIFTED TO THE LEFT AND RIGHT. THE CONTACT HAD TO CONSTANTLY ADJUST THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 10.   UPDATED 11/25/14*CN  UPDATED 12/02/14*JB","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10632748,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/16/2014","dateComplaintFiled":"09/12/2014","vin":"JTDKN3DP0C3","components":"AIR BAGS","summary":"I WAS REAR ENDED WHILE STOPPED, BY A VEHICLE REPORTED TO BE DOING 40 MPH. MY VEHICLE SUSTAINED REAR BUMPER DAMAGE FROM THE CAR HITTING MINE AND FRONT BUMPER / ENGINE COMPARTMENT DAMAGE FROM THE CAR I SUBSEQUENTLY HIT. TOTAL DAMAGE IN EXCESS OF $11,000.  THE AIR BAG DID NOT DEPLOY, BUT I DIDN'T KNOW IF THE IMPACT WAS SEVERE ENOUGH TO ACTIVATE IT. HOWEVER, WHEN REVIEWING THE REPAIR INVOICE, I NOTICED THE AIR BAG SENSOR WAS REPLACED. APPARENTLY IT SHOULD HAVE ACTIVATED THE SYSTEM BUT DIDN'T.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10618615,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2014","dateComplaintFiled":"08/04/2014","vin":"JTDKN3DU0C5","components":"EXTERIOR LIGHTING","summary":"VEHICLE PASSENGER SIDE HID HEADLIGHT WENT OUT.  VEHICLE IS LESS THAN 2 YEARS OLD WITH 40,000 MILES.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10616134,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2014","dateComplaintFiled":"07/24/2014","vin":"JTDKN3DU3C5","components":"STEERING,STRUCTURE,SERVICE BRAKES","summary":"I WAS DRIVING ON MY RESIDENTIAL STREET AND STEPPED ON THE BRAKE TO SLOW DOWN TO MAKE A LEFT TURN INTO MY DRIVEWAY. THE CAR FAILED TO SLOW DOWN OR STOP, AND INSTEAD WENT OVER THE CURB, VEERING TO THE RIGHT AND SIDE SWIPED THE LEFT SIDE OF MY NEIGHBOR'S CAR, NARROWLY MISSING HIS GARAGE.THE CAR THEN SIDE SWIPED A TREE ON MY LEFT (ON PROPERTY BETWEEN MY AND NEIGHBOR'S PROPERTY.) THE FRONT END OF THE CAR CRASHED INTO A TREE, SAVING ME FROM ROLLING ABOUT 900 FEET TO THE STREET BELOW. THE ENTIRE TIME OF THIS INCIDENT THE BRAKES NEVER ENGAGED (PEDAL WAS DOWN TO FLOOR) AND I FRANTICALLY TRIED TO STEER TO AVOID HITTING ANYTHING. A WITNESS, STANDING ON THE STREET, CONFIRMED MY BRAKE LIGHTS WERE ON. CAR WAS SERVICED BY TOYOTA (WORLD CLASS INSPECTION) 15 DAYS BEFORE THE INCIDENT. INSPECTION REPORT INDICATED BRAKE FLUID LEVEL AND BRAKE LINING WERE \"CHECKED AND OK.\" AFTER THE INCIDENT THE CAR WAS TOWED TO A REPAIR SITE WHERE THE OPERATOR DEMONSTRATED TO ME THAT THE BRAKES WERE NONEXISTENT AND THE BRAKE FLUID LEVEL WAS STILL APPROPRIATE. CAR WAS DEEMED TOTALED.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10606831,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/25/2014","dateComplaintFiled":"06/29/2014","vin":"JTDKDTB34C1","components":"AIR BAGS","summary":"I WAS DRIVING ON THE HIGHWAY 59 FEEDER ROAD SOUTHWARDS TOWARDS UNIVERSITY BLVD IN THE LEFT MOST LANE. A CAR CAME AND HIT THE PASSENGER SIDE OF MY CAR. DUE TO THE IMPACT MY CAR ROLLED OVER ONTO THE CURB, HIT THE GRASS AND FLIPPED BACK INTO THE LANE AGAIN. I WAS IN COMPLETE AND UTTER SHOCK AND TRAUMA AND SOON ENOUGH I NOTICED THE BLOOD ON ME. MY LEFT SIDE (HEAD, SHOULDER AND ELBOW) WAS PAINING BADLY. MY SEAT BELT WAS STILL ON, MY LEG WAS ON THE BRAKE AND WINDOWS SHATTERED AND GLASS WAS ALL OVER THE PLACE, AIR BAGS WERE NOT DEPLOYED. I TURNED OFF THE ENGINE, MOVED SHIFT ROD INTO PARK POSITION AND APPLIED THE HAND BRAKE.  A MAN AND HIS SON (I BELIEVE) WITNESSED THE ACCIDENT AND CAME TO ME WITHIN A FEW MINUTES. THEY CALLED EMS. WHILE WAITING FOR EMERGENCY TO ARRIVE, I GOT MY CELL PHONE FROM MY BACKPACK, WHICH WAS ON THE PASSENGER SEAT, AND CALLED MY FATHER.  A FEW MINUTES LATER, ANOTHER PERSON, CAME UP TO ME AND SAID HE WITNESSED THE ACCIDENT AS WELL AND STAYED NEAR MY CAR. I DID NOT MOVE FROM THE DRIVERS SEAT OR OPEN THE DOOR BECAUSE I WAS TOO AFRAID TO OPEN THE DOOR...FEW MINUTES LATER, THE EMERGENCY PERSONNEL CAME. THEY OPENED THE CAR DOOR AND CLEARED A FEW THINGS AND PUT ME ON A STRETCHER. THEY PUT A NECK BRACE AND RESTRAINED MY HEAD FROM MOVING AND STRAPPED ME ONTO THE STRETCHER. THEY PICKED UP MY BACKPACK AS WELL.  MY DAD CAME AS THEY WERE PUTTING ME ON THE STRETCHER. I WAS IMMEDIATELY RUSHED TO THE NEAREST ER. ..  I HAVE CONCERN ABOUT THE AIRBAG. WHY THE AIRBAGS DID NOT DEPLOY?. WOULD YOU BE ABLE TO INVESTIGATE?  I AUTHORIZE MY FATHER (PHONE NUMBER PROVIDED BELOW) TO DISCUSS ABOUT THIS INCIDENT. UPDATED 08-20-14 *BF   UPDATED 8/28/2014   *JS  ..UPDATED 09-09-14 *BF","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10599176,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/17/2014","dateComplaintFiled":"06/18/2014","vin":"JTDZN3EU8C3","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS.  THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE JERKED AND MADE A LOUD NOISE. THE VEHICLE RESUMED TO ITS NORMAL ACCELERATION AFTER THE BRAKES WERE APPLIED.  THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE.  THE FAILURE AND  CURRENT MILEAGE WAS 22,000.  THE CONSUMER STATED WHEN SHE APPLIED THE BRAKE LIGHTLY, THE ENGINE REVVED UP AND THE VEHICLE DID NOT SLOW DOWN. THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 09/23/14","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10598170,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/15/2014","dateComplaintFiled":"06/13/2014","vin":"JTDKN3DU6C5","components":"POWER TRAIN","summary":"TL*  THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, IT STARTED TO ROLL AWAY IN REVERSE INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE ROLLED ALL THE WAY INTO THE STREET KNOCKING HER DOWN TO THE GROUND AND INTO A MAIL BOX. THE CONTACT SUSTAINED A LACERATION TO HER LEFT LEG WHICH REQUIRED MEDICAL ATTENTION.  THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,900.   *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10595000,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/22/2014","dateComplaintFiled":"05/29/2014","vin":"JTDKN3DU1C5","components":"POWER TRAIN,STRUCTURE","summary":"I WAS GETTING READY TO PULL OUT OF A PARKING SPACE IN A PARKING LOT. THE CAR WAS IN PARK, SO I PRESSED ON THE BRAKE, STARTED THE CAR AND PUT IT IN REVERSE. ALL OF A SUDDEN THERE WAS A LOUD ROAR AND THE CAR SHOT FULL SPEED IN REVERSE, COMPLETELY OUT OF CONTROL. IT CLIPPED THE BUMPER OF A PARKED CAR AND SOME SHOPPING CARTS, THEN BACKED INTO A WALL WHICH STOPPED THE CAR. MIRACULOUSLY NO ONE WAS INJURED. THE CAR HAS BEEN TOTALED.   *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10594053,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"05/24/2014","dateComplaintFiled":"05/26/2014","vin":"JTDKN3DP2C3","components":"AIR BAGS","summary":"AT APPROXIMATELY 14:35 ON SATURDAY MAY 24 2014, THE CAR BEHIND ME WAS HIT BY AN SUV THAT DIDN'T BRAKE WHEN HE CAME TO A TOTALLY STOPPED LONG LINE OF TRAFFIC ON HWY 101 SB.  I ESTIMATE THAT THE SUV WAS TRAVELING AT A SPEED OF AT LEAST 55 MPH WHEN IT STRUCK THE CAR BEHIND ME. THE CAR BEHIND ME THEN STRUCK THE BACK OF MY 2012 PRIUS PLUG-IN VEHICLE PUSHING THE FRONT OF MY CAR INTO ANOTHER SUV IN FRONT OF ME.  4 VEHICLES WERE INVOLVED, OTHERS TOOK HEAVY DAMAGE. NONE OF MY AIRBAGS DEPLOYED, AND I BEGAN FEELING LOWER LEFT SIDE NECK PAINS THE DAY AFTER THE ACCIDENT.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10593237,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2013","dateComplaintFiled":"05/21/2014","vin":"","components":"ELECTRICAL SYSTEM","summary":"WHEN OUR NEIGHBOR WITH A 2013 PRIUS KEY FAB ENTERS OUR 2011 PRIUS IT DISABLES THE IGNITION. IT WILL SOMETIMES ALLOW THE CAR TO START BY TOUCHING OUR KEY FAB TO THE IGNITION BUTTON HOWEVER IF ENGINE STOPS, LIKE AT A STOP LIGHT, IT WILL DISABLE THE IGNITION AGAIN NOT ALLOWING YOU TO START THE CAR UNLESS YOU PUT YOUR KEY FAB UP TO THE START BUTTON AGAIN. THE DEALER KNEW ABOUT THE SITUATION AND AGREED IT IS A SAFETY HAZARD BUT SAID TOYOTA WILL NOT FIX THE PROBLEM.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10588901,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/24/2014","dateComplaintFiled":"05/16/2014","vin":"JTDKN3DU5C1","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE SPUN AROUND AND ROLLED OVER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD CONCUSSION AND A BULGING DISK IN HIS BACK INJURY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V014000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 22,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10586036,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2012","dateComplaintFiled":"05/01/2014","vin":"JTDKN3DU1C1","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10584723,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/21/2014","dateComplaintFiled":"04/24/2014","vin":"JTDKN3DUXC0","components":"SERVICE BRAKES","summary":"I WAS TRAVELING ABOUT 20 MILES AN HOUR DURING TRAFFIC HOUR WHEN I SAW THE CAR STOPPED IN FRONT OF ME.  I HAD AT LEAST 4 CAR DISTANCE WHEN I APPLIED BRAKES.  NORMALLY, I CAN FEEL THE SEAT BELT TIGHTEN, CARS JERKING OR SHAKE DUE TO ANTI-LOCK BRAKE WHEN YOU STEP ON THE BRAKE HARD.  BUT THIS TIME,  I DID NOT FEEL THE CAR SLOW DOWN WHEN I STEPPED ON BRAKE ALL THE WAY DOWN, IT CONTINUE TO CRUISE A LITTLE BEFORE IT SLOW DOWN, BUT BY THEN, I HAVE ALREADY HIT THE CAR IN FRONT OF ME.      THIS CAR WAS SERVICED REGULARLY, DURING MY LAST VISIT 3 WEEKS AGO, I WAS NOTIFIED THAT MY CAR IS ON THE RECALL LIST FOR SOFTWARE UPDATE.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10584747,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2014","dateComplaintFiled":"04/24/2014","vin":"JTDKN3DU3C5","components":"ENGINE","summary":"DRIVING THE INTERSTATE AT 65 MPH THE ENGINE STOPPED  - WITH NO WARNING OF ANY KIND,  THE AIR, DASH LIGHTS, RADIO, ETC ALL CONTINUED TO WORK.  WE COASTED TO THE SIDE OF THE ROAD & RESTARTED THE ENGINE.    WE PURCHASED  NEW & HAD ALL THE REQUIRED MAINTENANCE DONE AT THE TOYOTA DEALERSHIP.  WE LEARNED OF A RECALL ON THE NEWS IN FEBRUARY & TOOK THE CAR IN FOR THE REPAIR.  (A SOFTWARE PROBLEM RELATED TO THE CAR ENGINE STOPPING WHILE DRIVING)  WHEN WE LEARNED OF THE RECALL WE REMEMBERED  THIS HAD HAPPENED TO US ABOUT A MONTH EARLIER, AGAIN, ON  THE INTERSTATE AT 65 MPH & THOUGHT IT WAS JUST A FLUKE AT THE TIME.  WE WERE VERY UPSET WHEN THIS LATEST INCIDENT HAPPENED AFTER HAVING THE RECALL REPAIR DONE ON THE CAR & HAVING DRIVEN A FEW THOUSAND MILES BETWEEN INCIDENTS.  WE DROVE THE CAR DIRECTLY TO OUR DEALER'S SERVICE DEPT AND REPORTED THESE FACTS TO THE SERVICE MANAGER.  THEY IMMEDIATELY TOOK IT IN AND TRIED TO DETECT ANY EVIDENCE OF THE INCIDENT.  THEY TOLD US THAT THEY ALSO CONTACTED TOYOTA CORPORATE TECHNICAL SERVICES FOR ASSISTANCE.  THEY WERE NOT ABLE TO FIND ANY EVIDENCE OF THE INCIDENT.  AS WE ARE NOW AFRAID TO DRIVE THE CAR, THEY GAVE US A CAR TO DRIVE UNTIL THE PROBLEM COULD BE RESOLVED.     WE DON'T WANT TO SEE THIS CAR SOLD TO AN UNSUSPECTING DRIVER.  WE FEEL THIS IS A LIFE THREATENING DEFECT AND  TOYOTA SHOULD REPURCHASE THE CAR FROM US AT A FAIR VALUE SO THAT WE COULD REPLACE IT WITH ANOTHER CAR.  WE CONTACTED THE TOYOTA CUSTOMER EXPERIENCE CENTER YESTERDAY BY PHONE AND FILED A FORMAL COMPLAINT, THEY OPENED A FILE AND GAVE US A CASE NUMBER.  TODAY WE WERE CONTACTED BY PHONE BY A TOYOTA REGIONAL ANALYST AND WERE TOLD THAT SINCE THEY CANNOT FIND ANY EVIDENCE OF THE INCIDENT BY USING THEIR COMPUTER SYSTEM WE WOULD NEED TO FILE A LEMON LAW COMPLAINT.  WE TOLD HIM THAT WE EXPECT TOYOTA TO RESOLVE OUR ISSUE - WE SHOULD NOT HAVE TO PROVE THE DEFECT.  HELP.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10584300,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2014","dateComplaintFiled":"04/22/2014","vin":"JTDKN3DU5C5","components":"AIR BAGS","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE LOST CONTROL OF THE VEHICLE AND CRASHED. THE CONTACT COULD NOT RECALL WHAT THEY CRASHED INTO. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 43,230.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10578888,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2014","dateComplaintFiled":"04/10/2014","vin":"","components":"AIR BAGS,SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE WAS CRASHED INTO FROM THE REAR.  THE DRIVER ATTEMPTED TO ENGAGE THE BRAKES HOWEVER, THE BRAKES BECAME UNRESPONSIVE. AS A RESULT, THE DRIVER CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 60,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10578430,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2014","dateComplaintFiled":"04/09/2014","vin":"","components":"STRUCTURE","summary":"A DEAD MOUSE WAS FOUND IN THE CABIN AIR FILTER.  THE DEALER CHARGED ME TO CHANGE THE FILTER AND CLEAN OUT THE AIR SYSTEM.  I THOUGHT IT WAS A FLUKE.  I HAD SEVERAL UNEXPLAINED MESSES IN THE CAR (BLAMED MY CHILDREN) THEN FOUND A LIVE MOUSE IN THE GLOVE COMPARTMENT.  OPENED UP THE GLOVE BOX ALL THE WAY AND EXPOSED WHAT WAS BEHIND IT AND FOUND THE MICE HAD SHREDDED UP THE INSULATION AROUND THE WIRING SYSTEM.  WE REMOVED A GALLON SIZED BAGGIE OF INSULATION THAT MADE A VERY COZY AND LARGE MOUSE NEST.  NOW THE DEALER WANTS TO CHARGE ME  AGAIN FOR A MOUSE ISSUE.  WHERE WILL THIS END?  IN READING ON THE INTERNET, IT APPEARS TOYOTA PRIUS HAS A BIG PROBLEM WITH NOT SEALING UP THE CAR FOR VERMIN.  HANTA VIRUS IS A VERY BIG CONCERN FOR ME, AS IS THE THOUGHT OF A MOUSE SCURRYING NEAR OR OVER ME WHILE I AM DRIVING.   *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10578554,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2014","dateComplaintFiled":"04/09/2014","vin":"JTDKN3DU1C1","components":"POWER TRAIN","summary":"I PULLED UP TO A CAR WASH AND ONCE I WAS ON THE TRACK I TRIED TO PUT THE VEHICLE INTO NEUTRAL AND IT WOULD NOT WORK. THE AUTOMATIC CAR WASH TRACK STARTED TO TRY TO PULL THE VEHICLE FORWARD. AS IM FRANTICALLY TRYING TO MAKE IT GO INTO NEUTRAL, THE VEHICLE STARTED TO HOP OFF THE TRACK AND WAS GETTING VIOLENTLY THRASHED AROUND AS IT WAS GETTING PULLED FORWARD CAUSING THE PERSON RUNNING THE WASH TO HAVE TO MANUALLY HIT A PANIC BUTTON TO STOP IT. FORTUNATELY THERE WAS NO DAMAGE TO EITHER THE VEHICLE OR THE CAR WASH BUT IT IS VERY DISTURBING THAT IT WOULD NOT WORK. IT TOOK SEVERAL EMPLOYEES TO BE ABLE TO FIGURE OUT HOW IT WORKED. IT SHOULD BE SIMPLE... IT'S NOT!!! WAY TO COMPLICATED AND I'M STILL NOT 100% SURE AFTER TRYING TO PUT IT IN NEUTRAL HOW IT WORKS. IT JUST SOMETIMES WILL GO INTO NEUTRAL AFTER TRYING IT OVER AND OVER....VERY UNSAFE.    *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10577661,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2014","dateComplaintFiled":"04/08/2014","vin":"JTDKN3DPXC3","components":"VEHICLE SPEED CONTROL","summary":"2012 TOYOTA PRIUS.  CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD  THE CONSUMER STATED AS HE ENTERED A PARKING LOT AND TURNED TO GO DOWN AN AISLE, HE HIT THE CURB TOO CLOSELY AND THE VEHICLE ACCELERATED AT AN INCREDIBLE SPEED. HE PUT HIS FOOT ON THE BRAKE AND IT WENT TO THE FLOOR; HE TRIED TO TURN THE POWER OFF, BUT THE VEHICLE DID NOT STOP. AT THE RATE THE VEHICLE ACCELERATED, HE PASSED BY 2 PARKING AISLES AND WAS STOPPED BY HITTING A PARKED VEHICLE, WHICH THE FORCE OF HIS VEHICLE WAS PUSHED UNDER A FENCE AND ONTO A RAILROAD TRACK. THE VEHICLE WAS BADLY DAMAGED BECAUSE THE EMERGENCY BRAKE WAS ON AND THE IMPACT  DESTROYED THE TRANSMISSION. THE DEALERSHIP REVIEWED THE COMPUTER DATA AND CONCLUDED THE VEHICLE DID NOT ACCELERATE ON ITS OWN. THEY IMPLIED HIS FOOT WAS ON THE ACCELERATOR AND NOT THE BRAKE. *JB","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10576120,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2012","dateComplaintFiled":"04/01/2014","vin":"","components":"SERVICE BRAKES","summary":"I HAVE OWNED A TOYOTA PRIUS 2012 SINCE FEBRUARY 2012 AND HAVE HAD MULTIPLE ISSUES WITH THE BRAKING SYSTEM. I HAVE NOTICED THAT IF DRIVING OVER A  DEPRESSION IN THE ROAD (E.G. POT HOLE OR MAN HOLE COVER) WHILE DEPRESSING THE BRAKE THE VEHICLE ACCELERATES. IT SEEMS THAT THE VEHICLES BRAKE SYSTEM RELEASES AND YOU HAVE TO REAPPLY THE BRAKES. I HAVE HAD THE VEHICLE INSPECTED BY THE DEALER 2 TIMES AND THEY HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM. I HAVE NOTICE VARIOUS OTHER COMPLAINS ON THIS WEBSITE AND WANTED TO ADD MY EXPERIENCE. HOPEFULLY THIS WILL EVENTUALLY LEAD TO THE GOVERNMENT FORCING TOYOTA TO RECALL 2012 PRIUS MODELS BEFORE SOMEONE IS SERIOUSLY HURT.   *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10567969,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2014","dateComplaintFiled":"03/08/2014","vin":"JTDKN3DU6C1","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WHEN THE HEADLIGHTS ARE ON, THE SPEEDOMETER DOES NOT DISPLAY WHEN THE DASHBOARD LIGHTS ARE DIMMED.  ALL OTHER DISPLAYS DIM,  BUT THE SPEED OF THE CAR IS NO LONGER DISPLAYED.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10564085,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/23/2013","dateComplaintFiled":"02/10/2014","vin":"","components":"VISIBILITY","summary":"2012 TOYOTA PRIUS.  CONSUMER WRITES IN REGARDS TO VEHICLE WINDOW EXPLODED.  *SMD  WHILE DRIVING 35-40 MPH ON A PAVED ROAD, THE CONSUMER HEARD A LOUD POP. HE THOUGHT IT WAS A TIRE BLOW OUT, BUT HE SOON REALIZED, THE REAR WINDOW HAD CRACKED, FOR NO APPARENT REASON. *JB","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10562737,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2012","dateComplaintFiled":"02/03/2014","vin":"","components":"STRUCTURE","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT DRIVER'S SIDE INTERIOR SPLASH PROTECTOR BECAME DISENGAGED FROM THE VEHICLE. THE CONTACT HAD PREVIOUSLY EXPERIENCED THE SAME DEFECT WITH THE FRONT PASSENGER'S SIDE SPLASH PROTECTOR. THE CONTACT INDICATED THAT THE DEFECT WAS DUE TO THE VEHICLE BEING TOO LOW TO THE GROUND AND WHEN PARKING THE VEHICLE, THE SPLASH PROTECTORS WOULD MAKE CONTACT WITH THE CURB CAUSING THEM TO BECOME LOOSE AND EVENTUALLY DETACH FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE PROTECTORS WOULD ALSO MAKE CONTACT WITH THE TIRES ONCE THEY BECAME LOOSE. THE VEHICLE WAS DIAGNOSED AND REPAIRED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10561351,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2014","dateComplaintFiled":"01/24/2014","vin":"JTDZN3EU9C3","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS HYBRID. THE CONTACT STATED THAT THE AUTOMATIC STARTUP ENGAGED INDEPENDENTLY WITH A LOUD CLUNKING NOISE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS ALSO DIAGNOSED BY A DIFFERENT DEALER WHO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED.  THE APPROXIMATE FAILURE MILEAGE WAS 32,775.   ..UPDATED 02-28-14 *BF      THE CONSUMER STATED THE VEHICLE WAS TRADED IN.          UPDATED 03/19/2014*JS","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10557011,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2013","dateComplaintFiled":"12/23/2013","vin":"JTDKN3DP7C3","components":"VISIBILITY/WIPER","summary":"I BOUGHT A 2012 TOYOTA PRIUS PLUG-IN. THE WINDSHIELD CREATES A GHOSTING EFFECT ON LIGHTS, ESPECIALLY AT NIGHT. LIGHTS FROM OTHER CARS AND STREETLIGHTS ARE GLARING THROUGH THE WINDSHIELD WITH A GHOSTED IMAGE ABOVE AND BELOW SO I SEE THREE LIGHTS. THE EFFECT IS SO PRONOUNCED THAT IT IS IMPOSSIBLE TO READ LIT HIGHWAY SAFETY SIGNS AT NIGHT BECAUSE THE GHOSTING OBSCURES THE LETTERS COMPLETELY. THE LIGHTS LOOK FINE THROUGH THE SIDE GLASS, SO IT IS CLEARLY AN ISSUE JUST WITH THE WINDSHIELD. I CONTACTED THE DEALER AND THEY DISMISSED MY COMPLAINT. HOWEVER I SEE THAT MANY PEOPLE HAVE MENTIONED THE EXACT SAME THING ONLINE AND OUR LOCAL NEWS CHANNEL IN THE SAN FRANCISCO AREA KABC CHANNEL 7 HAS BEGIN A \"7 ON YOUR SIDE\" INVESTIGATION. PLEASE URGE TOYOTA TO RECALL THESE DANGEROUS WINDSHIELDS.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10555224,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2012","dateComplaintFiled":"12/08/2013","vin":"JTDKN3DU4C1","components":"VISIBILITY/WIPER","summary":"PRIUS IS NOT SAFE TO DRIVE AT NIGHT. THE WINDSHIELD DISTORTS LIGHT SOURCES AND CAUSES A GHOSTING/MULTIPLYING EFFECT. TRAFFIC SIGNALS IMAGES ARE DOUBLED, TRIPLED OR MORE - NOT SAFE AS IT IS DISTRACTING AND CONFUSING. THIS ISSUE IS VERY PROMINENT AT NIGHT. IT IS NOT JUST TRAFFIC SIGNALS BUT OTHER LIGHT SOURCES AS WELL.     IN DECEMBER 2012, I CONTACTED TOYOTA AND WAS REFERRED TO DEALER. SERVICE MANAGER CONFIRMED ISSUE AND SAID THAT HE IS WAITING ON TOYOTA ON HOW TO FIX - NO RESOLUTION AFTER ONE YEAR OF WAITING.   *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10555193,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2013","dateComplaintFiled":"12/07/2013","vin":"JTDKN3DU6C1","components":"STRUCTURE","summary":"INTERIOR WATER LEAKAGE THAT DRIPS DOWN FROM THE CENTER CONSOLE DOWN TO THE DRIVER AND PASSENGER FLOORS. FIRST OCCURRENCE OCCURRED AROUND 14K MILES. IT IS POSSIBLE THAT IT WAS LEAKING BEFORE BUT I DID NOT NOTICE IT BECAUSE I HAVE WEATHER PROOFING FLOOR MATS, THE WETNESS OCCURS UNDER THE MAT. THE DEALER SAYS CLOGGED AC TUBING BY DEBRIS. THEY CLEANED IT OUT BUT CHARGE ME $100. SECOND OCCURRENCE IN DEC 6 2013 AT 16K MILES. IT RAIN THE NIGHT BEFORE. I SUSPECT IT IS A DESIGN FLOW IF THERE ARE TREND FOR SIMILAR COMPLAINTS OR MY CAR HAS A DEFECTIVE PART(S). THE CONSISTENT DAMPNESS UNDER THE FLOOR MATS COULD LEAD TO LONG TERM ISSUE WITH THE CAR.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10552662,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/12/2013","dateComplaintFiled":"11/18/2013","vin":"","components":"EXTERIOR LIGHTING,AIR BAGS","summary":"MY 2012 PRIUS WAS HIT IN BACK ON PASSENGER SIDE AT APPROXIMATELY 80-85 MILES/HOUR WHILE MY SPEED WAS 62 M/H. WITH IMPACT FROM HIT IN THE BACK, MY CAR WENT FLYING HEAD ON INTO THE MEDIAN WALL (THOSE TEMPORARY CEMENT WALLS USED DURING RECONSTRUCTION).     TWO THINGS HAPPENED WERE:  1. AFTER THE FIRST IMPACT MY PRIUS HAD TOTAL POWER LOSS, NOT EVEN EMERGENCY FLASHER LIGHT WOULD TURN ON;  2. NON OF AIRBAGS DEPLOYED.    I AM WONDERING IF ALL THIS IS NORMAL FOR THIS CAR OR THERE IS SOME SORT OF MALFUNCTION OR MANUFACTURING DEFECT?  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10550179,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2013","dateComplaintFiled":"10/30/2013","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"THE BRAKE DOEN'T WORK WHEN I WAS DRIVING OUT OF THE HIGHWAY. I PRESSED HARD OF THE BRAKE AND CANNOT STOP THE CAR. AND I CRUSHED INTO A BIG TRUCK. THE CAR CRUSHED ONCE WITH THE TRUCK AND THE MOMENTUM MADE THE CAR TO HIT THE TRAFFIC LIGHT POLE AGAIN. TERRIBLE.   *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10550058,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2013","dateComplaintFiled":"10/29/2013","vin":"JTDKN3DUXC5","components":"ENGINE","summary":"MOLDY ODOR EMITS FROM VENTS.  HAD ROUND ROCK TOYOTA DEALERSHIP ATTEMPT TO CORRECT THE ISSUE FOUR TIMES AND ALSO HAD CALLED UP TOYOTA CORP BUT ISSUE WAS NEVER RESOLVED.  ON THE FOURTH ATTEMPT AT THE DEALERSHIP, TOYOTA HAD AUTHORIZED A CARBON-TYPE CABIN FILTER THAT WAS SUPPOSE TO BE ABLE TO REMOVE THE ODOR BUT IT DID NOT HELP.  DID NOT FIX OR REPLACE THE ROOT CAUSE OF THE ISSUE.  FOOD WAS NEVER ALLOWED IN THIS VEHICLE; AIR VENT WAS SELECTOR FOR FRESH (NOT RECIRCULATE).  THIS IS MY THIRD BUT LAST TOYOTA.  IT BREAKS MY HEART TO HAVE PURCHASED A BRAND NEW PRIUS AND BY 3000 MILES, STRONG MOLDY ODOR EXISTS.  DEALER HAD SPRAYED LYSOL, PROVIDED AC REFRESH KIT BUT EVAPORATOR OR VENTILATION SYSTEM IS FAULTY.    TOYOTA BULLETIN # T-SV-0142-13 (SEPT 12).  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10549531,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2012","dateComplaintFiled":"10/25/2013","vin":"JTDKN3DP1C3","components":"EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"I HAVE NOTICED GHOSTING OF IMAGES MOST OBVIOUS WHILE NIGHT DRIVING. PARTICULARLY NOTICEABLE IN LED LIGHTS. IT LOOKS LIKE A DUPLICATE IMAGE OF THE LIGHTS CREATED. IT CAN BE VERY GLARING AND HARD TO JUDGE DISTANCE OF OTHER VEHICLES.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10549196,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/23/2013","dateComplaintFiled":"10/23/2013","vin":"","components":"VISIBILITY/WIPER","summary":"ON OCT. 23, 2013 AT 6AM IN THE MORNING IN ABOUT 45 DEGREES FAHRENHEIT, MY TOYOTA PRIUS 2012 REAR WINDOW EMITTED A LOUD PUNCHING SOUND AND THEN SHATTERED WHEN I TURNED ON THE REAR WIPER.  I GOOGLED THE INCIDENT AND WE'RE NOT THE ONLY ONES WHO EXPERIENCE THIS.  THERE HAVE BEEN SIMILAR INCIDENTS ON OTHER PRIUS IN OTHER YEARS AS WELL.  THUS, WE ARE REPORTING IT AND HOPE THIS WILL BE LOOKED INTO.  OUR CAR IS BARELY A YEAR OLD AND UNDER WARRANTY BUT OUR LOCAL TOYOTA DEALER SAID WARRANTY WILL NOT COVER THIS.  THANK GOODNESS OUR AUTO POLICY WILL AND WE DON'T HAVE TO PAY A DEDUCTIBLE.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10543441,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2013","dateComplaintFiled":"09/13/2013","vin":"JTDKN3DU4C5","components":"ENGINE AND ENGINE COOLING,EQUIPMENT ADAPTIVE/MOBILITY","summary":"UPON STARTING THE ENGINE AND ENGAGING THE AIR CONDITIONING OF MY 2012 TOYOTA PRIUS WITH 10,000 MILES, A STRONG FOUL SMELLING AIR COMES FROM THE A/C VENTS.  AT THE 10,000 MILE SERVICING, THE TOYOTA SERVICE MANAGER STATED THIS SMELL IS TYPICAL TO SOME TOYOTAS.  A TOYOTA TECHNICAL ASSISTANCE WAS PERFORMED.  THE REPORT STATED \"NO REPAIRS NEEDED AT THIS TIME VEHICLE IS OPERATING AS PER DESIGNED.    I KNOW OF NO VEHICLE DESIGN THAT WOULD STREAM FOUL AIR FROM THE A/C VENTS OF A NEW CAR.    MY SAFETY CONCERN IS WITH THE CONTAMINANTS CREATING THE FOUL SMELL AND HOW LONG CAN A HUMAN CONTINUE TO BREATHE THESE CONTAMINANTS BEFORE BECOMING ILL WITH RESPIRATORY PROBLEMS.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10542760,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2013","dateComplaintFiled":"09/09/2013","vin":"JTDKN3DP1C3","components":"STRUCTURE,VISIBILITY/WIPER","summary":"THE WINDSHIELD CAUSES MOST LIGHT SOURCES, PARTICULARLY LED LIGHTS, STREET LIGHTS, AND ONCOMING HEADLIGHTS (BASICALLY ANY BRIGHT LIGHT SOURCE), TO APPEAR WITH A \"GHOSTING\" IMAGE. THE \"GHOSTING\" APPEARS IN THE WINDSHIELD VERTICALLY BELOW THE LIGHT SOURCE AS ONE, TWO, OR EVEN THREE IMAGES. THE DEALER HAS REPLACED THE WINDSHIELD TWICE ALREADY, BUT THERE HAS BEEN NO IMPROVEMENT. IN FACT, THE FIRST AND SECOND REPLACEMENTS ARE WORSE THAN THE ORIGINAL. I ALSO OWN A 2008 TOYOTA SIENNA, AND I DRIVE VARIOUS CHEVY EQUINOXES AND FORD ESCAPES WHERE I WORK - I DO NOT EXPERIENCE THE \"GHOSTING\" EFFECT IN THOSE VEHICLES.  PERSONNEL FROM THE DEALER'S SERVICE DEPARTMENT AS WELL AS REPRESENTATIVES FROM TOYOTA HAVE ALSO OBSERVED THIS PHENOMENA WITH THE WINDSHIELDS IN MY PRIUS PLUG-IN. I WAS TOLD BY A REPRESENTATIVE IN THE SERVICE DEPARTMENT AFTER THE LAST REPLACEMENT THAT EVEN THE TOYOTA ENGINEERS WEREN'T HAPPY WITH THE REPLACEMENT. IT HAS NOW BEEN TWO WEEKS SINCE THE LAST WINDSHIELD WAS INSTALLED. I NOTIFIED THE SERVICE DEPARTMENT (DURING MY DRIVE HOME THAT SAME DAY) AT THE DEALERSHIP THAT THE WINDSHIELD WAS UNSATISFACTORY, AND I WAS TOLD THAT THEY WOULD NOTIFY ME WHEN TOYOTA DECIDED WHAT TO DO ABOUT IT NEXT. TO DATE NOT ONLY HAVE I HEARD NOTHING, BUT THE LAST THREE PHONE CALLS TO THE SERVICE ADVISER HAVE GONE TO VOICE MAIL, AND I RECEIVED NO REPLY.   *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10542290,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2013","dateComplaintFiled":"09/06/2013","vin":"JTDKN3DP4C3","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT MENTIONED THAT WHILE DRIVING 35 MPH, THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,600 AND THE CURRENT MILEAGE WAS 4,900....UPDATED 11-01-13 *BF","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10542285,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2013","dateComplaintFiled":"09/06/2013","vin":"JTDKN3D49C5","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 17 MPH, THE VEHICLE SUDDENLY ACCELERATED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE BRAKES WOULD NOT RESPOND. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE CONTACT ADDITIONALLY STATED THAT ALL OF THE LIGHTS ILLUMINATED ON THE DASH BOARD AS THE VEHICLE ABNORMALLY ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 30,500.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10542291,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2013","dateComplaintFiled":"09/06/2013","vin":"JTDKN3DU965","components":"AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"WHILE TRAVELING IN A RAIN STORM AT 17MPH, I TRIED TO ENGAGE THE BRAKES TO PREVENT FROM CRASHING INTO AN 18 WHEELER AND THE BRAKES DID NOT WORK. I REPEATEDLY TRIED TO STOP THE CAR AND THE CAR WAS ACCELERATING EVEN THOUGHT I WAS APPLYING THE BRAKES NOT THE GAS.  THE CAR WOULD NOT SHUT DOWN, GO INTO PARK OR NEUTRAL. I DID CRASH INTO THE 18 WHEELER BECAUSE THE ENGINE WAS ACCELERATING AND I WANTED TO STOP.WHEN I CRASHED THE AIRBAGS DID NOT DEPLOY.  EVEN AFTER IMPACT THE CAR WAS STILL ACCELERATING LIKE IT WAS TRYING TO PUSH THE 18 WHEELER. EVENTUALLY THE CAR POWERED DOWN AFTER REPEATEDLY PUSHING EVERY BUTTON POSSIBLE. I HAD THE CAR TOWED TO A TOYOTA DEALERSHIP. I PHONED YOUR HOTLINE BUT THE VIN NUMBER I GAVE HAD A NUMBER THAT WAS WRONG MY PRIOR CONFIRMATION NUMBER IS 10542285. TOYOTA IS AWARE AND I AM WAITING FOR THEM TO CALL ME BACK.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10536766,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2013","dateComplaintFiled":"08/22/2013","vin":"","components":"SERVICE BRAKES","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THE BRAKES FAILED TO RESPOND UPON ENGAGEMENT. THE VEHICLE CAME TO A STOP AFTER THE CONTACT APPLIED THE BRAKES SEVERAL TIMES. THE VEHICLE THEN RESUMED WITHOUT THE BRAKE MALFUNCTION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10535045,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2013","dateComplaintFiled":"08/13/2013","vin":"JTDKN3DP1C3","components":"STRUCTURE,VISIBILITY/WIPER","summary":"THERE IS A NOTICEABLE HALO EFFECT IN THE WINDSHIELD WHEN VIEWING ONCOMING LIGHTS.  IT IS BOTHERSOME AND IRRITATING ON THE EYES ESPECIALLY WHEN DRIVING FOR LONG PERIODS OF TIME.  I AM WRITING TOYOTA DIRECTLY TO LEARN WHEN A DIFFERENT WINDSHIELD CAN BE PROVIDED.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10535048,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2013","dateComplaintFiled":"08/13/2013","vin":"JTDKN3DP1C3","components":"STRUCTURE,VISIBILITY/WIPER","summary":"WHILE DRIVING, A LOUD POPPING NOISE (CRACKING) WAS HEARD WITH NO OBSERVED DAMAGE, AND LATER THAT DAY THE WINDSHIELD GREW A LONG CRACK IN WINDSHIELD WHILE THE CAR WAS PARKED.  AN EDGE CRACK FORMED ON THE WINDSHIELD EXTREME OUTER EDGE IN THE CHAMFER ABOUT 2/3 OF THE WAY UP ON THE DRIVER?S SIDE A-PILLAR.  THE WINDSHIELD BY IT?S DESIGN APPEARS TO BE RATHER THIN, AND THE WINDSHIELD EDGE IS EXPOSED, NOT COVERED OR EMBEDDED IN PLASTIC OR RUBBER OR TRIM MATERIAL.  THE WINDSHIELD EDGE AS OBSERVED HAS A VERY SMALL CHAMFER AND DOES NOT HAVE A GENEROUS BEVEL (ROUND) THAT IS HIGHLY POLISHED SUCH AS FOUND ON THE PASSENGER WINDOW EDGES OR OLDER WINDSHIELDS I AM FAMILIAR WITH.   I TOOK THE CAR TO TOYOTA OF BOWIE AND WAS TOLD BY THE SERVICE MANAGER, HE BELIEVES THERE WAS AN IMPACT TO THE WINDSHIELD AT THE VERY EXTREME EDGE OF THE WINDSHIELD WHERE THE CRACK ROOT IS ON THE CHAMFER AND THEIR DEALERSHIP WOULD NOT REPLACE IT UNDER ANY WARRANTY.  THE SERVICE MANGER DID NOT LOOK AT THE CRACK WITH ANY TOOLS, FOR EXAMPLE, A MAGNIFYING CLASS OR THE USE OF A BALL POINT PEN TO DETERMINE ANY IMPACT LOCATION OR IF IT IS IN FACT A STRESS CRACK THAT HAS FORMED.  THE SERVICE MANAGER DID NOT OFFER TO ARRANGE TO HAVE THE CAR REPAIRED AND TOLD ME TO GO TO A GLASS COMPANY. WHEN THE SERVICE MANAGER WAS ASKED ABOUT ANY PROBLEMS OR CONCERNS WITH TOYOTA WINDSHIELDS OR EXPOSED GLASS EDGE WINDSHIELDS WITH A SMALL CHAMFER, HE SAID THERE WERE NO PROBLEMS OR RECALLS.  I HAVE ONLY OWNED THE CAR EIGHT MONTHS AND PLAN TO WRITE TOYOTA TO LEARN WHEN A MORE ROBUST CRACK RESISTANT WINDSHIELD CAN BE MADE AVAILABLE.  NOTE:  PICTURES CAN BE MADE AVAILABLE.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10522566,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"04/26/2013","dateComplaintFiled":"07/01/2013","vin":"","components":"AIR BAGS,SEAT BELTS","summary":"I EXPERIENCED A FRONT END COLLISION IN MY NEW 2012 PRIUS WITH 2,500 MILEAGE.  THE COLLISION VEHICLE SPEED WAS NEARLY 30 MPH.  THE SEAT BELT DID NOT RESTRAIN ME AND THE AIRBAG DID NOT DEPLOY.  I WAS TAKEN TO THE HOSPITAL AND SUSTAINED A FRACTURED STERNUM DUE TO HITTING THE STEERING WHEEL AND WHIPLASH.  THERE WAS SIGNIFICANT DAMAGE TO THE FRONT END OF THE VEHICLE. TOYOTA'S RESPONSE AFTER THEIR OWN INSPECTION WAS \"OUR INSPECTION FOUND NO EVIDENCE OF A MANUFACTURING OR DESIGN DEFECT WITH THE AIRBAG OR SEAT BELTS.\"  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10521531,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/23/2013","dateComplaintFiled":"06/24/2013","vin":"","components":"STEERING","summary":"I HAD TO RETURN A 2012 PRIUS I RENTED FROM AVIS CORP. THE CARBON FIBER STEERING WHEELS ON THE 2012 PRIUS VEHICLES ARE DECOMPOSING IN THE FLORIDA HEAT AND SUN. THE STEERING WHEEL IS PUTTING CARBON (GLASS) FIBERS INTO PEOPLE'S HANDS. THEY MAKE OUR HANDS RED AND ITCH FROM THE CARBON GLASS FIBERS POKING OUR HANDS. YOU CAN SEE THE FIBERS SHINING IN THE SUNLIGHT AT THE RIGHT ANGLE. YOU GUYS NEED TO LOOK INTO THIS. PROBABLY NEED TO COVER WHEELS WITH LEATHER OR SOMETHING.    ALSO, IT APPEARS TOYOTA DOES NOT ANSWER THEIR SUPPORT PHONES AND FIXED THEIR SUPPORT (COMPLAINT) WEB SITE NOT TO WORK. YOU CANNOT TYPE INTO THE MESSAGE FILED TO DESCRIBE YOUR ISSUE. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10514988,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2013","dateComplaintFiled":"06/04/2013","vin":"JTDKN3DU6C1","components":"SERVICE BRAKES","summary":"I WAS EXITING THE PARK AND MY TOYOTA PRIUS' BRAKES FAILED, CAREENING ME ONTO A MAJOR THOROUGHFARE (SOUTH ORANGE AVENUE) ON A HILL, WHILE MY CAR BEGAN ACCELERATING. I HIT THE PARK BUTTON AND MY CAR SLOWED UNTIL I WAS ABLE TO GET CONTROL AGAIN AND TURN UP A HILL TO A STOP. WHEN I TURNED MY CAR OFF AND ON AGAIN, THE BRAKES WERE FUNCTIONING NORMALLY.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10510372,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2013","dateComplaintFiled":"05/02/2013","vin":"JTDKN3DU2C5","components":"EXTERIOR LIGHTING","summary":"THERE IS A TRIPLING OF LIGHT SOURCES THROUGH THE FRONT WINDSHIELD FROM THINGS SUCH AS ONCOMING VEHICLES HEADLIGHTS, VEHICLE TAILLIGHTS, EMERGENCY VEHICLE LIGHTS, STREET LIGHTS, INTERSECTION STOP/YIELD LIGHTS AND ANY OTHER STRONG LIGHT SOURCE.  THE ISSUE IS APPARENT AT ALL TIMES HOWEVER THE ISSUE IS SIGNIFICANTLY ACUTE IN THE EVENING HOURS AS THERE ARE MORE LIGHT SOURCES DURING THE DARK.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10509908,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2012","dateComplaintFiled":"04/29/2013","vin":"JTDKN3DU7C1","components":"VISIBILITY/WIPER","summary":"HEAD LIGHTS FROM ONCOMING TRAFFIC AT NIGHTTIME HAVE A \"HALO\" AND \"PRISM\" APPEARANCE. ADDITIONALLY, REFLECTIVE ROAD SIGNS ARE ALSO VERY DISTORTED, SEEING WHAT APPEARS TO BE MULTIPLE SIGNS. SINCE THAT TIME EYES HAVE BEEN TESTED WITH NO CHANGE FROM LAST EXAM AND NEW GLASSES ARE NOW BEING WORN. THERE IS NO DIFFERENCE. MY WIFE STATES SHE SEES THE SAME DISTORTION WHEN DRIVING AFTER DARK. THIS HAS BEEN A CONTINUAL PROBLEM SINCE WE PURCHASED THE VEHICLE. IN ADDITION, THE WINDSHIELD WAS REPLACED IN AUGUST, 2012, AS A RESULT OF HAIL DAMAGE. IT WAS REPLACED WITH GENUINE TOYOTA PARTS. THERE IS NO DIFFERENCE.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10507352,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2013","dateComplaintFiled":"04/06/2013","vin":"JTDKN3DU7C5","components":"VEHICLE SPEED CONTROL","summary":"PARKING CAR IN HANDICAPPED SPOT - SPEED APPROXIMATELY 2 MPH - GAS ENGINE CUT IN AND THE CAR ACCELERATED AT A VERY HIGH SPEED.  IT WENT OVER SPACE STOP (CONCRETE) - CROSSED THE SIDEWALK ONTO GRASS AND I HAD BOTH FEET ON THE BRAKE AND STOPPED THE CAR APPROX. 3 FEET FROM A WALL OF A BUILDING AND SHUT OFF THE ENGINE.  THE HANDICAPPED SIGN SCRAPED THE WHOLE RIGHT SIDE OF MY CAR AND THERE ARE SEVERAL DENTS.  THE SIGN WAS FINE.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10507100,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2013","dateComplaintFiled":"04/04/2013","vin":"","components":"FUEL SYSTEM, OTHER,FUEL/PROPULSION SYSTEM","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER HE MADE A U-TURN, THE VEHICLE MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 16,400.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10504961,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2012","dateComplaintFiled":"03/29/2013","vin":"JTDKN3DU5C5","components":"VISIBILITY/WIPER","summary":"WINDSHIELD OPTICS CAUSE LIGHT SOURCES TO TRIPLE WITH GHOSTING ABOVE AND BELOW THE SOURCE OF LIGHT.  THIS IS CAUSING DIFFICULTY IN JUDGING DISTANCE, DISTRACTION AND EYE STRAIN WHILE DRIVING.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10504667,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/19/2013","dateComplaintFiled":"03/27/2013","vin":"JTDKN3DU8C5","components":"VISIBILITY/WIPER","summary":"THE WINDSHIELD HAS A VERTICAL \"PRISM\" EFFECT WITH ANY LIGHT SOURCE COMING THROUGH IT.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10502134,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2013","dateComplaintFiled":"03/08/2013","vin":"JTDKN3DP7C3","components":"VISIBILITY/WIPER","summary":"WINDSHIELD PRODUCES BLURRY VISION OR DUPLICATED IMAGES AT NIGHT.  TAILLIGHTS AND STREET LIGHTS ARE SHOWN IN MULTIPLES OF TWO OR THREE.  EXTENDED DRIVING BEYOND 20 MINUTES CAUSES EYE FATIGUE AND ALSO DISTORTED GAUGE OF DISTANCE.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10501924,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/04/2013","dateComplaintFiled":"03/07/2013","vin":"JTDKN3DU7C1","components":"AIR BAGS,VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE VEERED INTO ONCOMING TRAFFIC, RAN ONTO THE SIDEWALK, THEN CRASHED INTO A TREE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED INJURIES TO THE NOSE, BACK, AND KNEES AND ALSO SUSTAINED TWO BLACK EYES. THE PASSENGER DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 2,500.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10501199,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2013","dateComplaintFiled":"03/04/2013","vin":"JTDKN3DP0C3","components":"VISIBILITY/WIPER","summary":"NEW 2012 TOYOTA PRIUS PLUG-IN. VISIBILITY THROUGH FRONT WINDSHIELD IS BLURRY - PARTICULARLY NOTICEABLE AT NIGHT WHEN LIGHT SOURCES ARE VIEWED THROUGH THE WINDSHIELD. LIGHT SOURCES PRODUCE MULTIPLE IMAGES (UP TO TWO ADDITIONAL) BELOW THE ORIGINAL LIGHT SOURCE. PROBLEM IS ALSO NOTICEABLE DURING DAYLIGHT HOURS, PARTICULARLY DURING CLOUDY CONDITIONS. GHOSTING EFFECT WORSE AT A DISTANCE, DOES NOT SEEM TO OCCUR WHEN LIGHT SOURCE IS VERY CLOSE TO VEHICLE (FOR EXAMPLE WITHIN 10 FEET).     GHOSTING EFFECT IS QUITE NOTICEABLE AT NIGHT. I AM WORRIED THAT THE PROBLEM MAY CAUSE HEADACHES, VISUAL FATIGUE, AND ACCIDENTS.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10501230,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2013","dateComplaintFiled":"03/04/2013","vin":"JTDKN3DU5C5","components":"EXTERIOR LIGHTING","summary":"WHEN DRIVING AT NIGHT I HAVE AN ISSUE WHERE THE LIGHT SOURCE FROM HEADLIGHTS HAVE A RAINBOW AFFECT. ALSO TAIL LIGHTS ARE SEEN THREE TIMES FOR EVERY ONE LIGHT. IE. CENTER BRAKE LIGHT IS ILLUMINATED ON VEHICLE IN FRONT OF ME, THERE IS A REPLICATED LIGHT ABOVE AND BELOW THE ACTUAL LIGHT. THIS IS ALSO AN ISSUE WITH TRAFFIC LIGHTS AS THERE ARE 3 DISTINCT LIGHTS FOR EVERY ONE LIGHT. THIS MAY ALSO BE REFERRED TO GHOSTING.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10498374,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2013","dateComplaintFiled":"02/16/2013","vin":"JTDZN3EU9C3","components":"ELECTRICAL SYSTEM","summary":"BOUGHT CAR ON 1/23/13 AND DROVE HOME. NEXT DAY GOT A CALL THEY FORGOT TO GIVE US ACCESS KEY SO DROVE 27 MILES TO DEALERSHIP AND SMOKE ON DASHBOARD. PULLED INTO SERVICE AND SALES MANAGER GOT IN CAR DROVE AROUND AND SAID ALL IS FINE. CAME HOME AN ODOMETER SHOWED 564 MILES AFTER I DROVE 27 THERE AND 27 BACK. THE CAR HAD 156 NIGHT WE BOUGHT IT THE DAY BEFORE. WE ARE OLD AND DISABLED AND DO NOT DRIVE OFTEN. ODOMETER NOW SHOWING ALMOST 900 MILES IN LESS THEN THE 3 WEEKS WE HAVE OWNED IT. REPORTED THE SMOKE ON DASHBOARD TO TOYOTA CORP OFFICE AND TOLD THEM HOW HOT THE DASHBOARD GOT AND ODOMETER JUMPING. THE MAN THOUGHT IT WAS FUNNY AND SAID HE HOPED I DID NOT BURN MY HAND. NOW NAV SYSTEM NOT WORKING AND RADIO SOUNDS TINNY. CALLED LAKELAND TOYOTA AND TALKED TO OWNER [XXX] WHO SAYS HE IS AN ACCOUNTANT AND KNOWS NOTHING ABOUT CARS. TOOK CAR TO ANOTHER DEALERSHIP AND WAS TOLD NAV SYSTEM SOFTWARE 2.1 SHOULD BE A 2.2 AND CLAIMED TO HAVE IT UPDATED. THE CAR THEN ADDED ANOTHER 100 MILES AGAIN.     WE NEED HELP TO MAKE SURE CAR IS SAFE TO DRIVE AND NEED MILES TO STOP ADDING UP EVEN WHEN WE ARE NOT DRIVING.  ALSO THE HISTORY ON MPG  ONE TIME SHOWED 99.9 AND THEN 26 AND THEN 44.7 AND THEN 49.  WE HAD TO PUT GAS IN IT THREE TIMES IN IT IN LESS THEN 3 WEEKS  BECAUSE GAGE ON DASHBOARD KEEPS SHOWING GETTING LOW BUT THEN IT ONLY TAKES 6 GALLONS.   I PUT NO FOR FIRE BUT I DID SEE SMOKE ON THE DASH ABOVE THE COMPUTER AND IT WAS VERY VERY HOT. SO NOT SURE IF THERE WAS AN ELECTRICAL FIRE OR NOT OR JUST A SURGE OR SHORT. NO ONE WILL HELP ME.  NEED HELP.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10498150,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/03/2012","dateComplaintFiled":"02/14/2013","vin":"JTDKN3DU6C1","components":"VISIBILITY/WIPER","summary":"2012 PRIUS HAS SERIOUS DEFECT IN THE WINDSHIELD LAMINATION.     BRIGHT LIGHT SOURCES ARE TRIPLED AT NIGHT.  A GHOST IMAGE APPEARS ABOVE AND BELOW THE ORIGINAL LIGHT SOURCE.  LIGHT SOURCES MAY BE, HEADLIGHTS, TAILLIGHTS, SIGNAL LIGHTS, AND EVEN REFLECTED LIGHTS OFF CERTAIN ROAD SIGNS.    AS YOU APPROACH THE LIGHT SOURCE, THE TWO GHOST IMAGES WILL MERGE INTO THE PRIMARY LIGHT SOURCE.    THE SAFETY HAZARD ARE EXTREME EYE FATIGUE AT NIGHT, AND SEVERE VISUAL DISTORTION THAT IS DIRECTLY RELATED TO THE BRIGHTNESS OF THE LIGHT SOURCE.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10496559,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2012","dateComplaintFiled":"02/06/2013","vin":"JTDKN3DU9C5","components":"SEATS","summary":"HEAD RESTRAINT (HEAD REST) ON DRIVER SEAT DOES NOT STAY IN PLACE.  AFTER I ADJUST IT, IT RISES VERY SLOWLY.  IF I DO NOT CONTINUALLY READJUST IT (3 OR 4 TIMES A DAY), IT RISES ABOVE MY HEAD.  I CONSIDER THIS A SAFETY CONCERN.  THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR (NEW) AND I HAVE ASKED TOYOTA SEVERAL TIMES TO REPAIR THIS DEFECT, AND THEY SAY THAT IT IS 'NORMAL'.  I HAVE OWNED MANY CARS DURING MY LIFETIME, AND THIS HAS NEVER HAPPENED BEFORE IN ANY OF THEM.  IT DOES NOT HAPPEN TO THE PASSENGER HEAD RESTRAINT.  I DO NOT THINK IT IS 'NORMAL', AND IF IT IS 'NORMAL' FOR TOYOTA, THEN ALL TOYOTA CARS HAVE A SAFETY PROBLEM.  I HAVE CONTACTED TOYOTA AND THEY JUST REFER THE PROBLEM BACK TO MY LOCAL DEALER, WHO CONTINUES TO GIVE ME THE SAME ANSWER.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10496529,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2012","dateComplaintFiled":"02/05/2013","vin":"JTDKN3DP2C3","components":"STRUCTURE,VISIBILITY/WIPER","summary":"DESIGN OF CAR INCLUDES A FLAW CAUSING A HUGE VERTICAL BLINDSPOT ON BOTH THE RIGHT AND LEFT SIDE OF THE CAR. BECAUSE THERE IS A BAR THAT RUNS VERTICAL ON BOTH SIDES AT THE BEGINNING OF THE DRIVER AND FRONT PASSENGERS' WINDOWS, THIS, ALONG WITH THE PILLAR COMING DOWN THE WINDSHIELD CONTRIBUTE TO AN EXTREMELY LARGE SPOT WHERE OBJECTS IN ROAD CANNOT BE SEEN. THIS IS ESPECIALLY HAZARDOUS FOR PEDESTRIAN FOOT-TRAFFIC CROSSING PERPENDICULAR TO THE CAR. PEDS IN CROSSWALKS OR IN PARKING LOTS ARE AT TIMES, COMPLETELY MASKED BY THIS BLIND SPOT BY THE COMBINATION OF THE FRONT WINDSHIELD PILLARS AND FRONT WINDOW SUB-PILLARS. OTHER CARS (SUCH AS HONDA INSIGHT) WITH A DRAMATICALLY ANGLED WINDSHIELD AVOID THIS BY USING A SMALLER SUB-PILLAR ON THE FRONT WINDOW, ALLOWING FOR THINGS TO BE SEEN FAR MORE EASILY. THIS ISSUE SHOULD BE ADDRESSED BEFORE IT CAUSES A PEDESTRIAN INJURY OR DEATH. THIS IS NOT SOMETHING THAT CAN BE REPAIRED.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10496215,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2012","dateComplaintFiled":"02/03/2013","vin":"JTDZN3EU4C3","components":"SUSPENSION","summary":"ON COLD MORNINGS THE CAR MAKES A GROANING NOISE FROM THE REAR FOR APROX A 1/2 BLOCK. MY DEALER WAS ABLE TO VERIFY THE PROBLEM WHEN I LEFT THE CAR OVERNIGHT PARKED OUTSIDE. THEY SAID THEY ARE WAITING FOR TOYOTA TO COME UP WITH A FIX. THE CAR NOW HAS JUST OVER 10,000 MILES BUT IT HAS BEEN GOING ON FOR MOST OF THE TIME WE HAVE OWNED IT.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10493124,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/10/2012","dateComplaintFiled":"01/15/2013","vin":"JTDKN3DU0C1","components":"VISIBILITY/WIPER","summary":"BRAND NEW PRIUS 2012  WHILE DRIVING AT NIGHT,  LIGHTS, ESPECIALLY RED IN COLOR, WHEN VIEWED FROM FRONT WINDSHIELD, APPEAR AS THREE DISTINCT IMAGES. ONE DARK IMAGE ALONG WITH TWO FAINT IMAGE ONE ABOVE AND ONE BELOW THE DARK ONE.  I GOT THE CAR IN NOV END, REPORTED THE ISSUE IN DEC 17 TO TOYOTA, THEN WENT TO DEALER BEFORE CHRISTMAS. TECHNICIAN THERE ACKNOWLEDGED THE ISSUE AND ORDERED A NEW GLASS. WINDSHIELD WAS REPLACED ON 11 JAN BUT SAW THE SAME ISSUE, TECHNICIAN TEST DROVE THE CAR AND ACKNOWLEDGED THE ISSUE IS STILL THERE.  TOYOTA REP WILL COME AND LOOK INTO THE ISSUE. IT IS A MAJOR SAFETY ISSUE AS SOMETIMES THERE ARE LOTS OF RED TAIL LIGHTS AHEAD.  I SEE LOT OF PEOPLE HAVE REPORTED THE ISSUE ......BELOW ARE ODI ID NUMBER FOR PRIUS 2012. SEEMS LIKE COMMON PROBLEM. NOT SURE IF TOYOTA IS WAITING FOR ACCIDENTS TO HAPPEN BECAUSE OF THIS ISSUE BEFORE FIXING IT.    ODI ID NUMBER : 10490622    ODI ID NUMBER : 10485390    ODI ID NUMBER : 10485239    ODI ID NUMBER : 10483605    ODI ID NUMBER : 10483561    ODI ID NUMBER : 10482102    ODI ID NUMBER : 10479684.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10492027,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/13/2012","dateComplaintFiled":"01/09/2013","vin":"JTDZN3EUXC3","components":"SUSPENSION,STRUCTURE","summary":"WHEN STARTING TO DRIVE THE CAR AFTER IS HAS BEEN SITTING FOR ABOUT 3 HOURS AND ESPECIALLY FIRST THING IN THE MORNING, THE VEHICLE MAKES A GROANING NOISE WHICH SEEMS TO BE COMING FROM THE LEFT REAR TIRE AREA.  IT LASTS FOR ABOUT THE FIRST 50 FEET AND THEN IT STOPS MAKING THE NOISE.  THIS HAS HAPPENED WITH TEMPERATURES VARYING BETWEEN 40 TO 75 DEGREES.  WHEN IT IS REALLY HOT IN THE MORNING, THE NOISE IS NOT PRESENT.  THE DEALER HAS LOOKED AT THE VEHICLE SEVERAL TIMES AND THEY SAY THAT THIS IS A NATIONAL PROBLEM WITH NO SOLUTION.  I HAVE OWNED THIS CAR FOR 4 DAYS SHORT OF A YEAR WITH 12,250 MILES ON IT AND IT DOES IT ALL THE TIME. THIS IS VERY FRUSTRATING BECAUSE THE CAR IS FINE OTHERWISE.   *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10490622,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2012","dateComplaintFiled":"12/31/2012","vin":"JTDKN3DU6C5","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING","summary":"WHILE DRIVING AT NIGHT, ALL LIGHTS, ESPECIALLY RED IN COLOR, WHICH ARE VIEWED FROM FRONT WINDSHIELD, APPEAR AS THREE DISTINCT IMAGES.  THE SOURCE LIGHT, THEN A DISTINCT SHADOWED LIGHT ABOVE AND BELOW THE SOURCE.  THIS SAFETY ISSUE IS EXTREMELY COMPOUNDED WHEN DRIVING AT NIGHT IN HIGH TRAFFIC SITUATIONS WHERE THERE ARE HUNDRENDS OF TAILIGHTS IN FRONT OF ME.  ALL THOSE LIGHTS ARE ESSENTIALLY TRIPPLED CAUSING CONFUSION AND DISTRACTION.  TOYOTA REFUSES TO AKNOWLEGE THE ISSUE.  THROUGH RESEARCH, I HAVE FOUND THAT THIS IS A COMMON ISSUE WITH MANY FRUSTRATED OWNERS JUST LIVING WITH IT BECAUSE TOYOTA WONT FIX IT.  IT IS A HUGE SAFETY ISSUE.  PLEASE HELP MAKE TOYOTA RECTIFY THIS HUGE SAFETY ISSUE BEFORE IT CAUSES PREVENTABLE ACCIDENTS!! *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10490210,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2012","dateComplaintFiled":"12/27/2012","vin":"JTDZN3EU2C3","components":"ELECTRICAL SYSTEM","summary":"CIGARETTE/POWER OUTLET FUSE ALWAYS BLOWS VERY FREQUENTLY - EVEN WITH A GPS USE OF CELLPHONE CHARGER ONLY. HAVE BEEN TO TOYOTA DEALERSHIP AND HAVE NOT ADDRESSED THE ISSUE AFTER SEVERAL COMPLAINTS. REPLACING FUSES DOES NOT ADDRESS THE ISSUE. THIS IS A SAFETY ISSUE FOR PEOPLE DEPENDENT ON GPS AND COMMUNICATION SPECIALLY FOR LONG TRAVELS.  *TR  ## VIN FAILED ##","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10489376,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"12/17/2012","dateComplaintFiled":"12/20/2012","vin":"JTDKN3DU0C1","components":"AIR BAGS,SEAT BELTS","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID RESTRAIN HER. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE FOR TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 1,200.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10489781,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/08/2012","dateComplaintFiled":"12/19/2012","vin":"JTDKN3DU9C5","components":"AIR BAGS,SEAT BELTS","summary":"2012 TOYOTA PRIUS.  CONSUMER WRITES IN REGARDS TO MALFUNCTION OF VEHICLE SEAT BELT AND AIRBAGS.  *SMD  THE CONSUMER'S WIFE WAS INVOLVED IN AN ACCIDENT ON SEPTEMBER 8, 2012. THE VEHICLE RECEIVED SEVERE FRONT-END DAMAGE TO THE EXTENT OF ALMOST $12,000. WHEN THE VEHICLE WAS STUCK BY AN ON-COMING VEHICLE, HER SEAT BELT DID NOT PREVENT HER FROM HITTING HER CHEST ON THE STEERING WHEEL NOR DID THE AIR BAG DEPLOY IN TIME.  SHE RECEIVED SEVERE BRUISING, SEVERE PAIN AND DISCOMFORT, AND STRESS. ALSO, THE LOWER DASH KNEE AIR BAG FAILED TO DEPLOY IN TIME TO PREVENT SEVERE BRUISING TO HIS WIFE'S KNEES. TOYOTA SENT THE CONSUMER A LETTER STATING THERE WAS NO EVIDENCE OF ANY MANUFACTURING DEFECT WITH THE AIR BAGS OR SEAT BELT. *JB","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10487746,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/08/2012","dateComplaintFiled":"12/08/2012","vin":"JTDKDTB36C1","components":"SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ENGINE","summary":"1. WHEN VEHICLE TRANSITIONED FROM BATTERY TO MOTOR, SIGNIFICANT IMPACT RESULTED  2. BRAKE PEDAL TRAVELED TO FLOOR, DASH WARNING LIGHT CAME ON [VEHICLE TOWED]   3. ATTEMPTING TO LEAVE DEALERS LOT, BRAKE PEDAL TRAVELED TO FLOOR. TECHNICIAN WITNESSED.  *TR  UPDATED 01/15/13","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10486255,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2012","dateComplaintFiled":"11/27/2012","vin":"JTDKN3DU1C5","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE NAVIGATION WOULD STOP GIVING VERBAL DIRECTIONS WHEN WITHIN 3 MILES OF DESTINATION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 7,000.      THE CONSUMER STATED THE MANUFACTURER ADVISED THE NAVIGATION SYSTEM WAS WORKING AS DESIGNED. UPDATED 1/18/2013*JS","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10485993,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2012","dateComplaintFiled":"11/26/2012","vin":"JTDZN3EU2C3","components":"SERVICE BRAKES","summary":"MY PRIUS V FIVE WAS PURCHASED IN AUGUST 2012. LOCATION OF THE CAR IS NW OF WA STATE WHERE TEMPERATURES ARE CURRENTLY IN THE MID 50S (AND BELOW) WITH HIGH LEVEL OF HUMIDITY. SINCE THE BEGINNING OF OCTOBER 2012, I'M EXPERIENCING A NOISE THAT WOULD BEST BE DESCRIBED AS AN \"OWL HOOTING.\" MY PROBLEM IS ESPECIALLY NOTICEABLE AFTER THE CAR HAS PARKED FOR AN EXTENDED AMOUNT OF TIME (EG. IN THE GARAGE OVERNIGHT). SOMETIMES, MERELY PARKING FOR 10 MINUTES ON THE SCHOOL'S PARKING LOT IS ENOUGH TO MAKE THE NOISE APPEAR AGAIN. THE \"HOOTING\" DEFINITELY \"OSCILLATES\" WITH THE ROTATION OF THE TIRE AND EMANATES FROM MY REAR RIGHT SIDE, BUT IS ESPECIALLY LOUD WHEN MAKING LEFT TURNS. THE NOISE DISAPPEARS AFTER DRIVING A FEW HUNDRED YARDS, BUT IS LOUD ENOUGH TO TURN HEADS.    I'M ABLE TO REPRODUCE THIS PROBLEM EVERY SINGLE MORNING SINCE OCTOBER 2012.    THE SERVICE TECHS WERE ABLE TO CONFIRM THE NOISE, BUT COULDN'T REPAIR THE DEFECT. INSTEAD, AN OPEN CASE/TICKET WAS SUBMITTED TO TOYOTA'S HEADQUARTER.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10485390,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2012","dateComplaintFiled":"11/21/2012","vin":"JTDKN3DU2C1","components":"VISIBILITY","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT SHE NOTICED THAT WHEN THE LIGHTS WERE VIEWED THROUGH THE WINDSHIELD, THERE WAS AN ABNORMAL PRISM EFFECT. THE CONTACT ALSO STATED THAT THERE WAS AN IMAGE LOCATED ABOVE AND BELOW THE ACTUAL LIGHT SOURCE THAT OCCURRED WITH ALL LIGHT SOURCES SUCH AS HEADLIGHTS, TAIL LIGHTS, STREET LIGHTS, TRAFFIC LIGHTS, ETC. THE VEHICLE WAS TAKEN TO A DEALER WHERE A TECHNICIAN ADVISED THAT NO REPAIRS WERE NEEDED AND THAT THE ISSUE WAS NOT A DEFECT BUT RATHER A CHARACTERISTIC OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 7,200.    UPDATED 12/10/12 *CN    THE CONSUMER STATED THE VEHICLE'S WINDSHIELD WAS REPLACED ONCE. THE REPLACEMENT WINDSHIELD HAD THE SAME DEFECT THE CASE WAS TAKEN TO ARBITRATION WHEN TOYOTA REFUSED TO FIND A REMEDY FOR THE SAFETY DEFECT. ARBITRATION WAS LOST DUE TO \"LACK OF EVIDENCE\". UPDATED 12/18/2012*JS","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10485239,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/25/2012","dateComplaintFiled":"11/20/2012","vin":"JTDKN3DU8C1","components":"VISIBILITY/WIPER","summary":"BRAND NEW 2012 PRIUS DRIVING OUT OF THE DEALERSHIP AT NIGHT, NOTICED A RATHER BOTHERSOME TRAIT: LIGHTS VIEWED THROUGH THE WINDSHIELD HAVE A PRISM EFFECT WHERE THERE IS A \"GHOST\" IMAGE LOCATED ABOVE AND BELOW THE ACTUAL LIGHT SOURCE.     I WANTED TO KNOW IF THIS WAS DEFECTIVE WINDSHIELD, OR JUST HOW THE PRIUS IS DUE TO THE VERY LOW ANGLE OF THE WINDSHIELD. IT IS DEFINITELY A PRISM TYPE EFFECT AS IT DIFFERS BY COLOR, AND AS YOU APPROACH THE LIGHT SOURCE, THE GHOST IMAGES MERGE INTO THE SINGLE IMAGE.    THIS HAPPENS WITH ALL LIGHT SOURCES, THE SUN (WORST OF ALL), HEADLIGHTS, TAIL LIGHTS,STREET LIGHTS, TRAFFIC LIGHTS, ETC.    WHEN DRIVING AT NIGHT THIS GHOSTING OF THE LIGHT SOURCES IS REALLY DISTRACTING AND MAKES IT LOOK LIKE YOU ARE LOOKING AT A BLURRED IMAGE. NOTHING IS CRISP OR CLEAR.  IT'S BAD ENOUGH THAT MY WIFE AND I ARE NOT DRIVING THE CAR AT NIGHT AND USING ANOTHER VEHICLE.     WE HAVE HAD OTHERS IN THE CAR TO CONFIRM THE ISSUE. I HAVE CONTACTED THE DEALER WITH THE ISSUE AND THEY HAVE YET TO REPLY...  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10483983,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2012","dateComplaintFiled":"11/11/2012","vin":"JTDZN3EU9C3","components":"SERVICE BRAKES","summary":"THE VEHICLE EMITS A REPETITIVE 'WOO......WOO.....' THAT VARIES WITH SPEED/WHEEL REVOLUTION (SOMETHING RUBBING DURING EACH REVOLUTION). TO THE BEST OF MY ABILITY TO TELL, IT SOUNDS LIKE THE GROAN IS COMING FROM THE REAR-PASSENGER SIDE.    THE SOUND IS USUALLY PRESENT AFTER THE CAR HAS SAT OVERNIGHT OR AFTER PROLONGED PARKING AND LAST FOR 100-300 FEET OF DRIVING. I'VE EVEN HEARD IT AFTER FOUR HOURS OF BEING PARKED AT WORK. IT WILL TYPICALLY MAKE THIS SOUND FOR A FEW DAYS AFTER A RAIN EVENT. THE SOUND HAS OCCURRED IN BOTH FORWARD AND REVERSE AND WITH THE EMERGENCY BRAKE ON OR OFF PRIOR TO DEPARTURE. I PURCHASED THE VEHICLE IN APRIL AND HAVE HEARD IT ALL THE WAY TO THE PRESENT.  DURING A TIRE REPLACEMENT I MADE NOTE OF THE ISSUE TO THE DEALER, WHO ATTRIBUTED IT TO ROTOR OXIDATION. I RESPONDED THAT I'VE HEARD THE GRIND/GROAN OF RUST BEING WORN OFF THE ROTOR WHEN FIRST APPLY THE BRAKES, AND THIS IS NOT THAT SOUND. I WENT IN WITH A RECORDING ON MY PHONE AND THE TECHNICIAN AGREED IT WASN'T RUST. THEY REPAIRED THE TIRE AND TRIED TO REPRODUCE THE CONDITION WITHOUT SUCCESS.  THEY DID TEAR DOWN THE BRAKE AND FOUND NOTHING OUT OF THE ORDINARY.   THE FACT THAT THIS ISSUE PERSISTS ON MULTIPLE VEHICLES OF THIS MODEL IS INDICATIVE OF A MANUFACTURER'S DEFECT THAT SHOULD BE ADDRESSED.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10483561,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2012","dateComplaintFiled":"11/07/2012","vin":"JTDKN3DP2C3","components":"VISIBILITY/WIPER","summary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products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10483605,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2012","dateComplaintFiled":"11/07/2012","vin":"JTDKN3DU2C5","components":"VISIBILITY/WIPER","summary":"THE WINDSHIELD HAS A SERIOUS OPTICAL ILLUSION DURING NIGHT TIME DRIVING.      THE WINDSHIELD CREATES A GHOST IMAGE OF THE ORIGINAL LIGHT SOURCE - THE GHOST IMAGE APPEARS ABOVE AND BELOW THE ORIGINAL LIGHT SOURCE.  FOR EXAMPLE, AT NIGHT THE RED TRAFFIC LIGHT WILL HAVE A GHOST IMAGE OF THE RED LIGHT ABOVE AND BELOW IT, ULTIMATELY SHOWING THREE RED LIGHTS (GHOST IMAGE(1), ORIGINAL LIGHT(2), AND ANOTHER GHOST IMAGE (3)).  THIS CAN ALSO BE SEEN WITH THE YELLOW AND GREEN TRAFFIC LIGHTS, ONCOMING CAR HEADLIGHTS, BRAKE LIGHTS, STREET LIGHTS, AND PEDESTRIAN WALK SIGNS.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10482102,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2012","dateComplaintFiled":"10/24/2012","vin":"","components":"VISIBILITY/WIPER","summary":"THERE IS A GHOSTING IMAGE SEEN THROUGH THE FRONT WINDSHIELD ON MY NEW 2012 TOYOTA PRIUS II THAT IS AFFECTING NIGHT TIME DRIVING AND THE VISIBILITY OF LIGHTS, ESPECIALLY RED LIGHTS. WHEN YOU ARE OPERATING THE VEHICLE AT NIGHT AND YOU APPROACH A LIGHT THERE IS A GHOST IMAGE OF THE LIGHT ABOVE AND BELOW THE ACTUAL LIGHT SOURCE UNTIL YOU GET WITHIN A FEW FEET OF THE LIGHT SOURCE THEN IT DISAPPEARS. THIS IS BECOMING A SAFETY ISSUE FOR MYSELF AS WELL AS MANY OTHER 2012 PRIUS OWNERS THAT I HAVE TALKED TO ABOUT THIS. I HAVE 20/20 VISION WITH NO NEED FOR GLASSES AND THIS IS BEGINNING TO CAUSE A STRAIN ON MY VISION, AS I IMAGINE FOR OTHERS AN EVEN GREATER STRAIN. I HAVE HEARD OF MANY OTHERS EVEN HAVING TWO GHOST IMAGES BELOW AND ABOVE THE LIGHT SOURCE. BELOW IS HOW IT WOULD LOOK.     GHOST IMAGE OF LIGHT  ACTUAL LIGHT SOURCE  GHOST IMAGE OF LIGHT  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10480948,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2012","dateComplaintFiled":"10/18/2012","vin":"","components":"SUSPENSION,SERVICE BRAKES","summary":"REPEATING SEVERAL-SECOND GROANING OR GRINDING NOISE HEARD FROM REAR WHEEL AREA UPON STARTUP MOTION. THE NOISE IS SEVERE AND SOUNDS LIKE LOW-PITCH METAL GRINDING. IT'S POTENTIALLY BRAKE RELATED BUT COULD BE SUSPENSION BUSHINGS OR OTHER COMPONENTS RUBBING AGAINST ONE ANOTHER. IT DOES NOT SOUND LIKE TYPICAL BRAKE GLAZING. THE NOISE OCCURS IN ALL WEATHER CONDITIONS AND TYPICALLY AFTER VEHICLE HAS BEEN SITTING FOR SEVERAL HOURS OR OVERNIGHT. NOISE CONTINUES FOR SEVERAL MINUTES AT STOP AND START. NOISE IS LOUD ENOUGH TO STARTLE AN EXPERIENCED DRIVER. THE ABSOLUTE SEVERITY AND INDICATION OF THE SOUND IS ENOUGH TO QUESTION SAFE ONGOING FUNCTIONALITY OF BRAKING AND/OR SUSPENSION SYSTEMS. MULTIPLE REPORTS ARE DOCUMENTED ONLINE AT PRIUSCHAT.COM. TOYOTA DOES NOT APPEAR TO HAVE A FIX OR RESOLUTION AT TIME OF WRITING, 10/2012. THIS IS FOR 2012 PRIUS V MODEL FIVE. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10481010,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/27/2012","dateComplaintFiled":"10/18/2012","vin":"JTDZN3EU5C3","components":"STEERING,WHEELS,SERVICE BRAKES","summary":"VEHICLE IS PARKED OUTSIDE, AND DURING MORNING COLD START, THE VEHICLE PRODUCES A MOANING/WOOING SOUND FOR APPROX. 50-75 YARDS WITH VEHICLE MOVING UNDER 25 MPH.  THE SOUND IS BEING GENERATED FROM THE FRONT WHEEL WELLS.  SOUND GENERATED IS RELATED TO VEHICLE SPEED.  THE FASTER THE VEHICLE MOVES, THE MORE FREQUENT THE SOUND BEING PRODUCED DURING THE FIRST 50-75 YARDS. STRANGE SOUND IS GONE AFTER THAT, AND DOES NOT RETURN UNTIL THE NEXT COOL/COLD START.  OWNER TOOK THE VEHICLE BACK TO DEALERSHIP FOR INSPECTION, AND DEALER TOOK OFF THE FRONT WHEEL TO INSPECT BRAKES, WHEELS, AND TIRES, AND WAS NOT ABLE TO LOCATE OR REPRODUCE THE PROBLEM.  ABNORMAL SOUND IS ONLY PRODUCED DURING MORNING COLD STARTS AND WHEN VEHICLE IS LEFT TO COOL(I.E. PARKING LOT AT WORK).    *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10480730,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2012","dateComplaintFiled":"10/16/2012","vin":"JTDZN3EU3C3","components":"VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE DASHBOARD REFLECTED ONTO THE SIDE VIEW MIRRORS, BLOCKING THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REFUSED TO ASSIST HIM SINCE THEY WERE UNABLE TO ALTER THE VEHICLE DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75 AND THE CURRENT MILEAGE WAS 4,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10479684,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2012","dateComplaintFiled":"10/10/2012","vin":"JTDKN3DU8C1","components":"VISIBILITY/WIPER","summary":"THERE IS A TRIPLE EFFECT IN VISIBILITY WHEN A LIGHT SOURCE (EG ONCOMING TRAFFIC HEADLIGHTS) FALL ON THE WINDSHIELD. THIS ISSUE IS EVIDENT FROM ALL ANGLES AND BOTH FRONT SEATS. HAS A DISTRACTING AND A STRAINING EFFECT ON THE EYES. FEELS LIKE WEARING BI-FOCAL GLASSES. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10478898,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2012","dateComplaintFiled":"10/07/2012","vin":"JTDKDTB39C1","components":"FUEL SYSTEM, OTHER,FUEL/PROPULSION SYSTEM","summary":"FUEL INDICATOR ON THE DASH SHOWED 3 BARS FOR REMAINING FUEL. VEHICLE RAN OUT OF FUEL DESPITE SHOWING 3 BARS.     OFTENTIMES AFTER TANK IS FILLED IT ONLY ILLUMINATES TO 1 OR 2 UNDER THE TOP BAR INSTEAD OF SHOWING A FULL TANK. THERE IS OBVIOUSLY A PROBLEM THAT THE CAR IS NOT ACCURATELY REPORTING THE FUEL LEVEL.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10477328,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/09/2012","dateComplaintFiled":"09/27/2012","vin":"JTDKDTB31C1","components":"ELECTRICAL SYSTEM,EQUIPMENT","summary":"NAVAGATION SCREEN, WHEN SUN HITS THE SCREEN FROM RIGHT DIRECTION THE SCREEN CAN ACT LIKE A VERY BRIGHT MIRROR AND BLIND DRIVER WITHOUT WARNING.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10477138,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/08/2012","dateComplaintFiled":"09/26/2012","vin":"JTDKN3DU9C5","components":"AIR BAGS,STRUCTURE","summary":"ON SEPTEMBER 8, 2012 MY WIFE WAS ON HER WAY TO OUR RENTAL AND WAS HIT AS SHE READIED TO TURN TO THE HOUSE. OUR 2012 TOYOTA PRIUS 3 WAS THROWN INTO THE AIR AND BOUNCED BACK TO A DIAGONAL POSITION ACROSS THE ROAD. UPON IMPACT, THE STEERING WHEEL AIR BAG DID NOT DEPLOY UNTIL AFTER IMPACT--HER SEATBELT DID NOT RESTRAIN HER FROM HITTING HER CHEST ON THE STEERING WHEEL NOR DID THE KNEE AIR BAG DEPLOY UNTIL AFTER SHE HIT HER KNEES ON THE LOWER DASH. FORTUNATELY FOR HER AND ME, SHE SUFFERED DEEP BRUISING BUT NO BROKEN BONES ETC. AS OF TODAY, 9/26/2012, HER CHEST STILL HURTS BUT THE PAIN IS DIMINISHING. I CONTACTED TOYOTA AND FILED A COMPLAINT ON 9/8/2012 AND WAS TOLD THEY WOULD INVESTIGATE--CASE #[XXX], MY CONCERN SINCE WE HAVE HEARD NOTHING IS THAT YOU TOO WILL HEAR NOTHING AND IF THIS ISSUE EXISTS IN OTHER PRIUS CARS ON THE ROAD, SOMEONE WILL SUFFER MORE THAN MY WIFE. IF THIS IS AN ISOLATED CASE--GOOD FOR TOYOTA BUT HOW DOES THIS HELP US? I CALLED TOYOTA TODAY FOR AN UPDATE BUT HAVE NOT YET HEARD BACK. IF MORE INFORMATION IS NEEDED PLZ CONTACT ME. WE WOULD LIKE TO KNOW THE OUT COME OF THIS COMPLAINT.      INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10476597,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2012","dateComplaintFiled":"09/20/2012","vin":"JTDKN3DUXC5","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED WHEN   HER MOTHER WHOM HAS A PACEMAKER OCCUPIED THE VEHICLE, THE GAUGES WOULD MOVE INDEPENDENTLY AND THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WOULD RETURN TO NORMAL FUNCTION WHENEVER HER MOTHER EXITED THE VEHICLE.  THE CONTACT CHECKED THE OWNER'S MANUAL AND NOTICED THAT THERE WAS A SECTION THAT INDICATED THAT PERSONS WITH A PACEMAKER SHOULD NOT OPERATE THE VEHICLE.  THE MANUFACTURER WAS NOTIFIED BUT STATED THAT THEY WERE UNAWARE OF ANY ISSUE REGARDING THE VEHICLE AND PACEMAKERS, AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 2,000.  UPDATED 09-28-12 *BF    UPDATED 10/01/2012 *JS   UPDATED 6/13/13 *CN","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10475438,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2012","dateComplaintFiled":"09/14/2012","vin":"","components":"VISIBILITY/WIPER","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE AUTO DIMMING REAR VIEW MIRROR FAILED TO FUNCTION CORRECTLY AND WOULD NOT DIM THE LIGHTS FROM OTHER VEHICLES IN THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT HE BELIEVED THE SPOILER ON THE HATCH BACK WOULD CAST A SHADOW ON THE DIMMING SENSOR AND PREVENT THE MIRROR FROM DIMMING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10474289,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2012","dateComplaintFiled":"09/07/2012","vin":"JTDKDTB31C1","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"DRIVING 70 MPH CAR BEGAN TO GO INTO HIGH RPM, THEN ACCELERATED TO 74 FROM 70 MPH. I TRIED TO DECREASE SPEED THEN VEHICLE SHUT OFF GOT A LONG BEEP AND MESSAGE ON DISPLAY \"CHECK HYBRID SYSTEM, PULL OVER IMMEDIATELY\" ALL LIGHTS ON DASH WERE INDICATING FAILURES. COASTED TO SAFETY WITH 5 PASSENGERS IN VEHICLE ACROSS TRAFFIC AT 9:30 PM TO SHOULDER. TRIED TO RESTART SEVERAL TIMES THEN VEHICLE WENT INTO HIGH RPM THEN ENGINE KNOCKED LOUDLY AND WAS COMPLETELY DISABLED. LOST BRAKES, PEDAL WAS HARD, LOST POWER STEERING, DIFFICULT TO MANEUVER. I STILL HAD 2 BARS INDICATING PLENTY OF FUEL IN CAR. PRIOR FILLUP WAS 7.6 GALLONS AT PUMP, USUALLY GET OVER 500 MILES PER TANK, TRIP METER ONLY SHOWED UNDER 400 MILES SINCE FILL UP SO HAD PLENTY OF FUEL AND THERE WAS NO LOW FUEL INDICATOR. REPORTED ALL PROBLEMS TO DEALER. THEY ONLY NOTED THE CAR SHUT DOWN BUT TOLD ME THEY CONFIRMED EVERYTHING I SAID AND THAT TOYOTA ENGINEERS ARE TRYING TO RESOLVE THIS SINCE THEY ARE AWARE OF THIS TYPE OF PROBLEM. SO FAR DEALER AND TOYOTA HAVE NOT ADDRESSED THE HIGH RPM, THE ACCELERATION, LOSS OF ELECTRONICS AND HYBRID SYSTEM FAILURE AND TOLD ME THEY HAVENEVER HEARD OF ANY TOYOTA EVER HAVING A REPORT OF A HIGH RPM OR ACCELERATION WITHOUT INTENT TO ACCELERATE FORM THE DRIVER. VEHICLE IS UNSAFE, HAS 4944 MILES AND THIS PROBLEM OCCURRED ABOUT A MONTH AFTER PURCHASE. TOYOTA STILL DOES NOT KNOW WHAT THE PROBLEMS ARE AND IN POSSESSION OF THE VEHICLE.  *TR  *JS","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10473700,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2012","dateComplaintFiled":"09/04/2012","vin":"JTDKN3DU5C1","components":"AIR BAGS,STRUCTURE","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AS HIS VEHICLE WAS PARKED A VEHICLE CRASHED INTO THE REAR OF HIS VEHICLE AT 10 MPH WHICH CAUSED EXTENSIVE DAMAGE TO THE FRAME AND BUMPER. THE AIR BAGS FAILED TO DEPLOY BUT THE AIR BAGS WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10473030,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2012","dateComplaintFiled":"08/30/2012","vin":"JTDZN3EU9C3","components":"SERVICE BRAKES","summary":"TL*  THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKES LOCKED UP. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL AND SHUT THE VEHICLE ON AND OFF BY PUSHING THE START BUTTON. THE FAILURE OCCURS INTERMITTENTLY. THE CONTACT ALSO NOTICED THE BRAKE PEDAL DROPS TO THE FLOOR BOARD ABOUT A HALF INCH WHEN STARTING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10472441,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2012","dateComplaintFiled":"08/25/2012","vin":"JTDKN3DP7C3","components":"FUEL SYSTEM, OTHER,ENGINE","summary":"HYBRID ENGINE SUDDENLY SHUT DOWN WITHOUT WARNING WHILE VEHICLE WAS TRAVELING 65 MPH ON A BUSY FREEWAY, CAUSING VEHICLE TO COME AN UNSAFE STOP.  DEPRESSING ACCELERATOR HAD NO EFFECT.  ONBOARD COMPUTER GAVE ERROR MESSAGE \"CHECK HYBRID SYSTEM.  STOP THE VEHICLE IN A SAFE PLACE.\"  RESTARTING VEHICLE PRODUCED THE SAME ERROR MESSAGE AND STILL UNABLE TO SHIFT VEHICLE INTO DRIVE OR REVERSE.  FUEL TANK FULL AT TIME OF INCIDENT.  VEHICLE PURCHASED NEW 5 MONTHS PRIOR FROM TOYOTA DEALERSHIP.  NO AFTERMARKET PARTS OR MODIFICATIONS PRESENT. *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10470699,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2012","dateComplaintFiled":"08/15/2012","vin":"JTDKDTB34C1","components":"FUEL SYSTEM, OTHER","summary":"WHEN DRIVING DASHBOARD \"HYBRID SYSTEM NOT WORKING.  PULL OVER...\"  THIS WAS 7/3/2012.  IT HAD RUN OUT OF GAS EVEN THOUGH THERE WERE 2 BARS OUT OF 10 STILL PRESENT ON GAS GAUGE.  ON 7/30/12 LATER THIS HAPPENED AGAIN WITH 4 BARS SHOWING.  GOT THE FUEL SENSOR AND GAUGE REPLACED ON 7/30/12.  8/14/12 WITH 3 BARS SHOWING, CRUISING RANGE OF 60 MILES AND HAVING GONE 480 MILES THE SAME WARNING \"HYBRID SYSTEM NOT WORKING...\" I WAS ABLE TO GET TO A GAS STATION BEFORE RUNNING OUT OF GAS. THE PRIUS MANUAL STATES THE TANK HOLDS 9.5 GALLONS.  FILLING UP THE TANK TOOK 9.91 GALLONS.  THERE IS CLEARLY SOMETHING WRONG.  THE FUEL SENSOR AND GAUGE HAVE ALREADY BEEN REPLACED, THOUGH. THIS IS A MAJOR PROBLEM FOR A NEW CAR. THIS IS A NEW MODEL.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10469781,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/31/2012","dateComplaintFiled":"08/01/2012","vin":"JTDKDTB39C1","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"CAR BECOMES IMMOBILE - WILL NOT SHIFT INTO REVERSE OR DRIVE.  COMPUTER KEEPS SENDING THE MESSAGE TO PUT IT IN PARK AND DEPRESS BRAKE, BUT ONCE THAT IS DONE, ANY ATTEMPT TO SHIFT INTO REVERSE OR DRIVE TRIGGERS THE MESSAGE, ENDLESSLY.  THE PROBLEM IS APPARENTLY INTERMITTENT.  OCCURRED FOR TWO HOURS YESTERDAY, AFTER OCCURRING TO A LESSER EXTENT IN PRECEDING DAYS (IN THE DAYS PRECEDING THE TOTAL BREAKDOWN, I WAS ABLE TO SHIFT AFTER A SLIGHT DELAY AND A FEW ATTEMPTS).  THE DEALERSHIP TO WHICH I HAD IT TOWED SAID IT WAS FINE TODAY.  EVERYTHING CHECKS OUT. THIS IS A SAFETY HAZARD BECAUSE THE CAR CAN BE IN AN UNSAFE POSITION WHEN IT BECOMES IMMOBILE.  I WAS PARTLY OUT OF A PARKING SPACE, SOMEWHAT BLOCKING TRAFFIC. THE PROBLEM INVOLVES THE COMPUTER AND  THE TRANSMISSION - AT LEAST","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10466936,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/28/2012","dateComplaintFiled":"07/22/2012","vin":"JTDZN3EU6C3","components":"VISIBILITY/WIPER","summary":"THERE ARE VERY DANGEROUS BLIND SPOTS ON BOTH REAR DRIVER AND PASSENGER SIDES OF THE TOYOTA PRIUS V . VEHICLES LOCATED NEAR THE MID TO REAR OF THE CAR CAN NOT BE SEEN IN MIRRORS OR BY GLANCING OVER THE SHOULDER WHEN CHANGING LANES. I HAVE HAD NUMEROUS NEAR COLLISIONS DUE TO THIS DESIGN DEFECT. I HAVE BROUGHT THIS TO THE ATTENTION OF THE TOYOTA CORPORATION AND THE LOCAL DEALERSHIP AND HAVE HAD NO CO-OPERATION IN DEALING WITH THIS SAFETY HAZARD. I AM A VERY EXPERIENCED DRIVER AN NEVER HAD AN ACCIDENT THAT WAS MY FAULT IN MY 50 YEARS OF DRIVING. ANY ASSISTANCE YOU CAN PROVIDE FOR THIS VERY DANGEROUS SITUATION WILL BE GREATLY WELCOMED. THIS CONDITION IS AN ACCIDENT WAITING TO HAPPEN!  [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10465343,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2012","dateComplaintFiled":"07/12/2012","vin":"JTDZN3EU9C3","components":"STRUCTURE,VISIBILITY/WIPER","summary":"MY 2012 PRIUS V HAS A SERIOUS REFLECTION IN THE POINT OF VEIW OF THE SIDE VIEW MIRRORS, WHEN THE FRONT WINDOWS ARE ROLLED UP, AND THE SUN IS HIGH NOON(+-5 HOURS) POSITION. THIS IS CAUSED BY THE WHITE DASH TRIM THAT THE SUN HITS.  *TR  ## VIN PASSED ## TOYOTA PRIUS V 2012 ##.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10465451,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2012","dateComplaintFiled":"07/12/2012","vin":"JTDZN3EU4C3","components":"ELECTRICAL SYSTEM","summary":"NEW PRIUS DOES NOT WORK BLUETOOTH WISE WITH EXISTING PHONE. PRIUS I JUST TRADED IN DID. NO RESOLUTION FROM DEALER (TOYOTA WORLD O NEWARK DELAWARE) AND NO RESOLUTION FROM TOYOTA CORPORATE. I WAS TOLD THEY COULD DO NOTHING AND THAT I WOULD HAVE TO PURCHASE NEW PHONES. WE ARE DRIVING VEHICLE WITHOUT BLUETOOTH WITHOUT CELL PHONES IN OUR EARS THEREBY CREATING SAFETY HAZARD.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10459527,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/27/2012","dateComplaintFiled":"05/24/2012","vin":"JTDZN3EU4C3","components":"VEHICLE SPEED CONTROL","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AS SHE WAS ENTERING A PARKING SPACE AT 3 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT CRASHED INTO A TREE.  THE CONTACT WAS NOT INJURED. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY WAS CONTACTED WHO ADVISED THAT THEY WOULD INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO SENT A REPRESENTATIVE TO FURTHER ASSES THE FAILURE.  AFTER INSPECTION, THE REPRESENTATIVE NOTICED THAT THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED SIMULTANEOUSLY AND ADVISED THAT THERE WERE NO FAILURES WITHIN THE VEHICLE. THE FAILURE MILEAGE WAS 2,400.... UPDATED 08/15/12 *BF","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10458505,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2012","dateComplaintFiled":"05/15/2012","vin":"JTDKDTB36C1","components":"SERVICE BRAKES","summary":"AS I WAS APPROACHING A TURN I BEGAN TO BRAKE AND THE BRAKES FAILED. I TRIED PRESSING THE BRAKE PEDAL HARDER AND MAKING SURE THAT I HAD PROPER FOOT PLACEMENT AND IT FELT LIKE THE CAR ACCELERATED AT THAT POINT. SINCE THE CAR WAS NOT SLOWING DOWN I WAS UNABLE TO MAKE THE TURN AND ENDED UP CROSSING THE ROAD DIAGONALLY AND GOING UP ONTO THE CURB. ONCE THE CAR WAS OVER THE CURB AND IN THE GRASS THE BRAKES FINALLY ENGAGED AND THE VEHICLE CAME TO A STOP.    *JS","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10456435,"manufacturer":"Toyota Motor Corporation","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2012","dateComplaintFiled":"04/25/2012","vin":"JTDKDTB30C1","components":"AIR BAGS","summary":"THE VEHICLE WAS INVOLVED IN A MULTI VEHICLE ACCIDENT, WHERE THE CAR WAS HIT TWICE ON THE DRIVERS SIDE, THE 2ND IMPACT HITTING THE DRIVERS DOOR CAUSING DAMAGE TO THE DOOR AND FENDER ALONG SIDE OF THE ENGINE COMPARTMENT.  THE AIR BAGS ILLUMINATED DUE TO THE CRASH, BUT THERE WAS NO DEPLOYMENT OF THE AIRBAGS.  ALL PARTY'S WERE CONCERNED WHY THE MALFUNCTION LIGHT CAME ON DURING THE CRASH, AND SHOULD THE BAGS HAVE DEPLOYED.  THE BODY SHOP SAID THEY THINK IT WAS CAUSE THE DOOR WAS MISALIGNED AFTER THE IMPACT.  CONCERNED THAT THE SYSTEM MAY DEACTIVATE ITSELF DURING A CRASH AND NOT DEPLOY THE AIRBAGS.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10453180,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2012","dateComplaintFiled":"03/27/2012","vin":"JTDZN3EU3C3","components":"SEATS","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V.  THE CONTACT STATED THAT THE DRIVER SIDE SEAT COULD NOT BE ADJUSTED AWAY FROM THE STEERING WHEEL.  NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE.  THE VEHICLE WAS NOT REPAIRED.  THE FAILURE MILEAGE WAS 2,300 AND THE CURRENT MILEAGE WAS 2300.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10452430,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/17/2012","dateComplaintFiled":"03/20/2012","vin":"JTDKDTB37C1","components":"ELECTRICAL SYSTEM","summary":"TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A HANDS-FREE PHONE SYSTEM. THE CONTACT EXPRESSED CONCERNS THAT HE HAD TO ACTIVATE TOO MANY BUTTONS IN ORDER TO OPERATE THE PHONE SYSTEM. AS A RESULT, THE CONTACT FELT THAT THE SYSTEM COULD CREATE A SAFETY HAZARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10446096,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2012","dateComplaintFiled":"02/01/2012","vin":"","components":"SEAT BELTS","summary":"THE LATCH SYSTEM DESIGN ON THE SEATS ON THE NEW PRIUS V IS FLAWED. INSTEAD OF HAVING FOUR LATCH POINTS, ONE SET OF TWO FOR THE LEFT SEAT AND ONE SET OF TWO FOR THE RIGHT SEAT, THEY HAVE ONLY THREE LATCH POINTS, ONE IN THE MIDDLE OF THE LEFT SEAT, ONE IN THE MIDDLE OF THE RIGHT SEAT AND ONE IN THE MIDDLE OF CAR.     OUR CHILD SAFETY SEAT HAS THREE BUCKLES DESIGNED TO WORK WITH THE LATCH SYSTEM, ONE ON THE LEFT, ONE ON THE RIGHT AND A TOP TETHER. THE LEFT AND RIGHT BUCKLES CANNOT ATTACH TO THE SAME LATCH POINT BECAUSE THEN THE CHILD SAFETY SEAT WILL PIVOT. THIS MEANS ONE MUST INSTALL THE CHILD SAFETY SEAT AT AN OFFSET TO THE CAR'S SEAT, USING THE MIDDLE AND RIGHT LATCH POINTS FOR A CHILD SAFETY SEAT INSTALLED ON THE RIGHT SIDE. BUT THEN THE TOP TETHER, WHICH MUST GO OVER THE TOP OF THE SEAT DOWN TO A LATCH POINT, IS NO LONGER AS SECURE AS IT SHOULD BE, SINCE THE LATCH POINT IS THEN OFF-CENTER WITH REGARD TO THE TOP TETHER.     IF THE CHILD IS OLD ENOUGH THAT THEY NEED TO USE THE CAR'S SEAT BELTS WITH THE CHILD SAFETY SEAT (E.G., A BOOSTER SEAT) INSTEAD OF THE RESTRAINTS BUILT-INTO THE CHILD SAFETY SEAT, ONE CAN'T BUCKLE IN THE SEAT BELT BECAUSE THE BUCKLE INTENDED FOR THE RIGHT SIDE OF THE CAR IS BURIED UNDERNEATH THE OFFSET CHILD SAFETY SEAT. THE MIDDLE BUCKLE IS DESIGNED TO NOT WORK WITH THE SIDE SEAT BELTS. IF ONE USES THE LEFT SIDE BUCKLE WITH THE RIGHT SIDE SEAT BELT, IT'S NOT AS SECURE, AND THEN THE LEFT SIDE PASSENGER (OR A SECOND CHILD SAFETY SEAT) HAS NO SEAT BELT.    SO A PROPER USE OF THE SEAT BELTS REQUIRES THE CHILD SAFETY SEAT TO BE CENTERED ON THE SEAT, BUT THEN EITHER THE LATCHES ARE CONNECTED AT AN OFFSET OR THEY ARE CONNECTED TO THE SAME LATCH AND PIVOT. EITHER WAY THE CHILD SAFETY SEAT IS NOT REALLY SECURE.  *TR","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10445290,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2011","dateComplaintFiled":"01/17/2012","vin":"JTDZN3EUXC3","components":"SERVICE BRAKES, HYDRAULIC","summary":"SUNDAY DEC. 11TH: PULLING OUT OF CHICAGO GARAGE, CAR MAKES ODD ROTATIONAL NOISE. THE SOUND SEEMS TO GO AWAY AFTER ABOUT A BLOCK OR SO OF DRIVING. THE DEALERSHIP IS CLOSED AND I AM BOOKED UP WITH CLIENTS, SO I CONTINUE TO TEST AND SEE IF TEMPERATURE OR ENVIRONMENT EFFECT THE NOISE.  THE NOISE APPEARS TO ONLY HAPPEN ON A 'COLD START' BUT ALL OTHER FACTORS DO NOT SEEM TO SHOW AN IMPRESSIVE CHANGE.    DEC. 15TH: I CALL TOYOTA CORPORATE AND FILE A COMPLAINT, THEN PER THEIR DIRECTION, CALL THE DEALER AND MAKE AN APPOINTMENT TO HAVE THE NOISE PROBLEM FIXED. JAN. 13TH: AFTER SEVERAL CALLS TO CORPORATE, AND HAVING TAKEN THE CAR IN THREE TIMES TO THE DEALERSHIP (MIDTOWN TOYOTA- CHICAGO), I HAVE BEEN INFORMED BY ONE OF THE SERVICE EMPLOYEES THAT TOYOTA IS HAVING A PROBLEM WITH MANY OF THESE MODELS.  THEY THINK IT IS A BACK BRAKE ISSUE, PERHAPS DEFECTIVE PART(S).   AS BOTH TOYOTA & THE DEALERSHIP ARE NOT OFFICIALLY TELLING ME THIS.    THIS IS WHAT I KNOW, THEY HAVE BEEN LYING TO ME AS A CONSUMER AND ME AND OTHER CUSTOMERS ARE DRIVING A CAR WITH A POTENTIAL SAFETY PROBLEM.  I DO NOT FEEL SAFE DRIVING THIS CAR.","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]},{"odiNumber":10441922,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/30/2011","dateComplaintFiled":"12/31/2011","vin":"","components":"SEATS","summary":"THE DRIVERS SEAT DOES NOT RAISE FAR ENOUGH TO ALLOW SHORTER DRIVERS TO SEE OVER THE DASH BOARD , BASE OF WINDSHIELD AND REAR OF HOOD. THIS PREVENTS SHORTER DRIVERS FROM BEING ABLE TO SEE THE THE GROUND ANYWHERE NEAR THE CAR.  GIVING THE DRIVERS A 2 DIMENSIONAL VIEW OF THE TRAFFIC AND OBJECTS BETWEEN 3 AND 5 FEET HIGH. ANYTHING BELOW 3 FOOT TALL IS NOT VISIBLE FOR 30 TO 50 FEET IN FRONT OF THE CAR.  THE RAISED BELT LINE IS ALSO CAUSING THIS PROBLEM OF 2 DIMENSIONAL VIEWS VERSES 3 DIMENSIONAL VIEWS.    THIS IS A SERIOUS SAFETY ISSUE.. IT COULD BE FIXED WITH INCREASED TRAVEL HEIGHT FOR THE DRIVERS SEAT.  AS I HAVE HAD TO OFFER SEVERAL FRIEND CHAIR CUSHIONS TO PROP THEM UP SO THEY COULD SEE..    WHEN I LOOKED IN THE CAR. I DON'T THINK DO TO THE WINDSHIELD ANGLE.. THAT I BEING ALMOST 6 FOOT TALL COULD SEE THE GROUND ANYWHERE NEAR THE FRONT OF THE CAR EITHER.  I DON'T FIT IN THESE CARS.   *KB","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]}]}