{"count":168,"message":"Results returned successfully","results":[{"odiNumber":11747710,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2026","dateComplaintFiled":"07/01/2026","vin":"1V2FR2CA7NC","components":"UNKNOWN OR OTHER","summary":"The hood release latch/cable is broken. It worked when we took it into the dealer for a blend door actuator repair and oil change. The dealer claims it is a \u201cknown issue\u201d for this model vehicle but they can\u2019t repair it at no cost, despite it working just fine when we dropped it off. If this is a known issue (which I\u2019ve seen many complaints about it online) then VW should be repairing or replacing the defective parts, not forcing that expense onto consumers.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11746755,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2026","dateComplaintFiled":"06/26/2026","vin":"1V2JP2CA3NC","components":"EXTERIOR LIGHTING","summary":"Hello, I have a 2022 VW Atlas with 54,250 miles.  I noticed today when I started up by car that the DRL (daytime running lights) was dimmed to the point where I didn't even notice it on.  This seems to be an issue with Volkswagen Atlas's years 2021-2023.  It is currently out and anyone can come look at it at anytime.  This seems to be a larger issue, many people complaining about this online and the cost to replace / fix the issue is over $1500 with parts and labor.  The design makes it so the entire headlight needs to be replaced. Without daytime running lights, I feel like I am not seen as easily so I could be in an accident much easier. I brought the issue to the dealer and they said they see a lot of these failing between 40K - 60K miles. No warning, one day it was working the next it wasn't.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11746821,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/23/2026","dateComplaintFiled":"06/26/2026","vin":"1V2JP2CA1NC","components":"ENGINE","summary":"Description of the Issue: I am filing a complaint regarding a premature coolant leak and failure of the engine water pump on my 2022 Volkswagen Atlas. The vehicle was taken to an authorized Volkswagen dealership for an unrelated safety recall service. During their multi-point inspection, the dealership technicians officially diagnosed a coolant leak coming directly from the water pump. At only 70,000 miles, this component should not be failing. This constitutes a major safety hazard. If left unrepaired, a water pump leak leads to sudden engine overheating, loss of power, and potential catastrophic engine failure while driving, placing the driver and passengers at severe risk on the road. Volkswagen has a well-documented history of premature water pump failures across several models. I request that the NHTSA investigate this known defect in the 2022 model year to hold the manufacturer accountable and prevent future safety incidents.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11745516,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2026","dateComplaintFiled":"06/21/2026","vin":"1V2JR2CA4NC","components":"AIR BAGS","summary":"I started the car to cool off and stepped out of the car and the curtain airbags deployed on both sides of the vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11741478,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"06/02/2026","vin":"1v2jr2ca3nc","components":"EXTERIOR LIGHTING","summary":"The Daytime Running Lights are integrated into the headlight assembly so when the ights fail they cannot be replaced by the car owner by replacing a bulb.  They also fail at very low mileage.  Mine have failed before 70k miles.  To replace the DRL the entire housing must be replaced and this costs upwards of $2k per headlight or $4k for both.  That is almost 10% of the purchase price of the car!  For headlights that the owner should be able to buy and replace themselves for $60","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11741017,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2026","dateComplaintFiled":"05/30/2026","vin":"1v2sr2ca2nc","components":"AIR BAGS,SEAT BELTS,STRUCTURE","summary":"All the airbags in the car deployed from a minor impact; it is available for inspection.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11739751,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2026","dateComplaintFiled":"05/23/2026","vin":"1V2FR2CA2NC","components":"AIR BAGS,ENGINE","summary":"Ever since I bought this vehicle, it stalls randomly. Apparently this is a major issue with this car and complaints are all over the Internet by owners. I have a child and I am afraid to drive the car. I have bought the car to get fixed and it is still stalling. It appears that thousands of people have the same issue as some sort of canister needs to be replaced but even shortly after it is replaced, my vehicle stalls along with everyone else\u2019s. Also, my info entertainment center has issues and my airbag has an error code right now. From what I am reading, this vehicle is a major hazard and is very dangerous to drive.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11738050,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"05/15/2026","vin":"1V2AR2CA9NC","components":"PARKING BRAKE,ELECTRICAL SYSTEM,AIR BAGS","summary":"The contact owns a 2022 Volkswagen Atlas. The contact stated that while his wife was driving at an undisclosed speed, the emergency brake engaged without warning. All the warning lights were illuminated. The windows went up and down without application. The vehicle was taken to the local dealer for NHTSA Campaign Number: 22V152000 (Air Bags). The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Volkswagen South Towne Service and Parts Department: 11000 Frontage Rd, South Jordan, UT 84095, where it was diagnosed that the driver door module had failed. The vehicle was repaired. The manufacturer was contacted, who informed there was no warranty coverage and no additional assistance was provided. The failure mileage was approximately 10,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11734524,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2026","dateComplaintFiled":"04/29/2026","vin":"1V2DP2CA5NC","components":"ENGINE","summary":"I had the thermostat and water pump replaced at 57k miles. At 125k it needs to be replaced again. Costing me another $1700. I have read about numerous complaints about this issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11732970,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2001","dateComplaintFiled":"04/22/2026","vin":"1V2HP2CAXNC","components":"ENGINE","summary":"The connecting road bearing broke apart.  Caused the engine to shut off while driving. No, the problem has not been confirmed but all the symptoms and issues point to it. They found metal shavings in the oil and oil filter. The EPC light came on prior to it occurring.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11733052,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2026","dateComplaintFiled":"04/22/2026","vin":"1V2KR2CA8NC","components":"ENGINE","summary":"On multiple occasions the vehicle's engine will stall out in traffic when breaking.  It happens every few weeks randomly. To correct the stall, I need to place the vehicle into park and restart the engine.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11730536,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/05/2026","dateComplaintFiled":"04/11/2026","vin":"1V2HR2CA7NC","components":"EXTERIOR LIGHTING","summary":"The daytime running lights are know to fail within 30-50k miles and the only option is to replace the whole housing unit. This is an unreasonable expectation that customers are purchasing a vehicle at 40-60k and then having to set aside 2k for a headlight replacement.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11728865,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2026","dateComplaintFiled":"04/02/2026","vin":"1V2HR2CA1NC","components":"UNKNOWN OR OTHER","summary":"Bought the car and it is constantly stalling on me at low rpm\u2019s, and then won\u2019t start again for 10 minutes.  I don\u2019t want to drive it because I never know when it\u2019s going to happen. I\u2019ve taken it to dealer twice and they tell me they do not know what is the problem.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11725333,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/23/2026","dateComplaintFiled":"03/18/2026","vin":"1V2JP2CA0NC","components":"ENGINE","summary":"Driving on highway when engine shutdown suddenly and ended up on side of highway. Had a recall done a few months back for engine rods and dealership did not replace them and stated the test passed so not necessary.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11724456,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/16/2026","dateComplaintFiled":"03/15/2026","vin":"1V2LP2CA7NC","components":"ENGINE","summary":"I am submitting this urgent safety complaint regarding my 2022 Volkswagen Atlas VR6 , currently at approximately 85,000 miles, purchased through Carvana.  Critical Safety Concerns:  EPC warning light illumination  Engine shutdown events while driving  Pronounced bottom-end engine noise  Vehicle is unreliable and poses a serious risk to my safety  Timeline & Escalation Attempts:  November 21: initial rattling noise reported, likely indicative of developing engine issues  Multiple requests to Carvana for inspection and escalation were refused, including authorization for a Regional Technical Specialist/Field Engineer review at a certified Volkswagen dealership  Vehicle was not properly shipped to my address, causing additional hardship  Formal escalation letters submitted to Volkswagen corporate and Carvana without resolution  Complaints filed with Louisiana Attorney General \u2013 Consumer Protection, Better Business Bureau Auto Line, and now NHTSA  Personal Impact: I have a service-connected disability, and this vehicle failure has severely impacted my mobility and independence. The situation presents a real safety hazard both for myself and others on the road.  Given the serious safety implications, I request that NHTSA investigate this vehicle as a potential safety defect and ensure appropriate corrective action is taken.  Thank you for your attention and urgent consideration of this matter.  Sincerely, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11722862,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/20/2025","dateComplaintFiled":"03/08/2026","vin":"1V2JP2CA7NC","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"On the week of 10/13/2025, I had an oil sensor alert appear after a recent oil change. I took the vehicle in on 10/30/2025 for a diagnostic check and was told the oil separator sensor was defective and needed to be replaced. After the service was completed, the total was $906.42 of which I paid $580.99 out of pocket post my extended warranty claim payment.   I received a recall notice in November 2025 for Emissions Service Action 10LP - Positive Crankcase Ventilation (PCV) Valve / Oil Separator. The same issue I just paid for in October 2025.I had an unsuccessful attempt dealing with Jim Ellis Volkswagon in Kennesaw to try and retrieve a refund directly from them.  I subsequently completed and emailed the reimbursement form to Volkswagon on 1/2/2026. I have not received any communication to them in regards to my reimbursement claim.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11719144,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2026","dateComplaintFiled":"02/19/2026","vin":"1V2HR2CA7NC","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER","summary":"I am filing a complaint regarding a premature failure of a critical safety-related lighting component on my 2022 Volkswagen Atlas.  The driver-side headlight daytime running light (DRL) has failed. After inspection by an authorized Volkswagen dealership (Momentum Volkswagen), I was informed that the DRL is not a serviceable component and that the entire headlight assembly must be replaced.  This is concerning for several reasons: 1.The vehicle is a 2022 model year and has been properly maintained with no accidents or external damage. 2.The DRL is an integrated LED component that should reasonably last the life of the vehicle. 3.The failure of a non-replaceable LED strip forces replacement of the entire headlight assembly, resulting in excessive and unreasonable repair costs.  I contacted Volkswagen Group of America requesting goodwill assistance, as this appears to be a premature component failure rather than normal wear and tear. Despite escalation and review with a supervisor, my request was denied. The only assistance offered was a 20% dealership discount, which does not adequately address the issue.  I believe this situation reflects: \u2022A potential design defect (non-serviceable LED component) \u2022Unreasonable repair costs due to lack of modular repair options \u2022Failure of a component that should not fail under normal conditions in such a short time frame  Desired Resolution: I am requesting that Volkswagen provide goodwill assistance to cover a significant portion (preferably full coverage) of the headlight assembly replacement.  Additionally, I encourage Volkswagen to review this design approach, as it places an unfair financial burden on customers for failures of non-serviceable components.  I am seeking a fair and reasonable resolution consistent with customer satisfaction and product reliability expectations.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11716186,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2026","dateComplaintFiled":"02/06/2026","vin":"1V2FR2CA6NC","components":"ELECTRICAL SYSTEM","summary":"My remote start no longer works since the VW update.  Intermittent electrical issues with \u201ccheck tail light\u201d message. VW has changed the light and module and it\u2019s still happening.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11715925,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2024","dateComplaintFiled":"02/05/2026","vin":"1V2HR2CA4NC","components":"UNKNOWN OR OTHER","summary":"Myself and several other VW owners do not have access to the app remote start/lock features. Apparently this has been a known issue for a few years, and car owners pay for this extra service, but the MYVW app does not work properly no matter what we try.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11715678,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2025","dateComplaintFiled":"02/04/2026","vin":"1v2wr2caxnc","components":"ELECTRICAL SYSTEM,AIR BAGS,ENGINE","summary":"Dangerous car cyput off in full engagement. Brakes grinding squealing an unfamiliar sounds. The engine has major rust in air intake valves the epc code shut car down in full engagement and you can not restart unless u put extra gas in. TE car was replaced with new seats new body new rugs an the color has been repainted. The screws in bolts are not lined up an junkyard parts under carriage of car. Unfortunately I didn't see all this when I fiancee it in May a machine showed me this an I bought a used lemon from Tampa Enterprise car sales in May 2025.645 a month in payment to ally banks. Car in shop more then on road anit has never ever been serviced as it was told to me as a pre certified car.they lied to me an restore almost everything in this car the dealership even questioned me about color coating comestic missing ve design on plated door. I need help","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11714639,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2026","dateComplaintFiled":"01/31/2026","vin":"1V2KR2CA0NC","components":"EXTERIOR LIGHTING","summary":"DRLs are simultaneously going out in my not quite 4 year old car. I\u2019m currently at 90k miles.   It is available for inspection upon request..    There were no warning lamps. This was discovered on inspection in January 2026.  The VW dealership in Bakersfield, CA and the VW dealership in Oklahoma City, OK inspected and found the same issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11714592,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2026","dateComplaintFiled":"01/30/2026","vin":"1V2KP2CA2NC","components":"UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Driving my car only a few minutes and it caught fire and blew up. Car was completely engulfed in flames. Son was barely able to get out before engine burst into flames.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11712011,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2026","dateComplaintFiled":"01/20/2026","vin":"1V2FR2CA8NC","components":"VISIBILITY/WIPER","summary":"windshield cracks very easily with very minimal impact. There are countless threads and reports of this chassis having this problem and unfortunately VW put many sensors into the windshield causing the replacement to require calibration to use the some of the safety features. Second time this has happened.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11708399,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2025","dateComplaintFiled":"01/02/2026","vin":"1V2DP2CA5NC","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2022 Volkswagen Atlas. The contact stated that while checking fluid levels in the engine compartment, the contact became aware that the coolant reservoir was low. The contact stated that there was no sign of a coolant leak, but coolant needed to be added to the reservoir weekly. The contact had taken the vehicle to an independent mechanic, who determined that there was a coolant leak that was draining into a protective shield underneath the engine compartment. The contact stated there was no warning light illuminated. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11707986,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/01/2025","dateComplaintFiled":"12/31/2025","vin":"1V2FR2CA2NC","components":"SEATS","summary":"The vehicle has middle row captains chairs. While slowing down for a stoplight, the captain chair behind the driver side lunged forward pinning my son\u2019s head between his car seat and the back of my seat. Prior to the incident, there was no error indication (would pop up RED) telling me there was a bad latch when putting my son in his car seat.   Is it available for inspection upon request? Yes, I still currently own the vehicle.   My [XXX]  old was not safe in his seat it flung forward he was stuck squished between two seats. I was unsafe as I was in a turn lane at a stoplight and got out of my vehicle to assist him. Thankfully, there were no cars behind me.   The problem has not been resolved produced by me. But I am aware of other people this has happened to, my friend this happened (same make and model year as mine) and two random people on a group on Facebook.   The vehicle was inspected by a dealership tech and after they sent pictures to VW they deemed it to not be returned to me until repair was done. My major concern now is that they replaced one of two captains chairs. They will not replace the parts on the second captain chair because it did not fail. My kids are traumatized over this and my older daughter does not trust the seat. So they are waiting for this to happen in the other seat before they will repair it. I can\u2019t be naive to think the situation could be worse next time and my job as a parent is to keep them safe. These seats are not safe.   Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11705950,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/18/2025","dateComplaintFiled":"12/18/2025","vin":"1V2HR2CA5NC","components":"ELECTRICAL SYSTEM","summary":"The infotainment system where the back up camera is held and all other safety features started re booting and eventually went black December 17th 2025. I brought into Volkswagen Riverhead NY dealer where they said there was an update that needed to be done and all was fixed. I am 1000 miles under warranty so all was covered. After driving about 20 minutes home the issue started happening again where the system was re booting and than eventually black. I called the dealer on the way home and they said oh yes its been a \"known\" issue on many makes of volkswagen since October 2025. They told me there was nothing they could do. I now called volkswagen customer care where they are stating they are un sure how to fix this. If you google you will see many complaints about this stemming back quite some time. I would like a resolution before my warranty runs out and I am than going to have to pay out of pocket.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11705572,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/17/2025","dateComplaintFiled":"12/17/2025","vin":"1V2DP2CA7NC","components":"EXTERIOR LIGHTING","summary":"DLRs faulty and went out around 77k miles. I cannot burn lights in Daytime. Yes, has been confirmed by Leith VW of Raleigh There were no warning lights of the light going out.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11705405,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2025","dateComplaintFiled":"12/16/2025","vin":"1V2JP2CA4NC","components":"AIR BAGS","summary":"November 26th, I was leaving my home to go tPublix. Upon exiting the Eagle Creek community gate, I proceeded down Eagle Creek Sanctuary Boulevard to avoid hitting a cat, I ended scraped the side of my tires and rims on the side curb. Unexpectedly, while driving, the airbags deployed, even though I had not come into contact with the cat or any other object. The steering wheel airbag did not deploy only the airbags on the side a cop did show up because he was coming out of the eagler creek community and stopped to ask if I needed assistance I showed the office inside my vehicle he was shocked to see that my airbags deployed and the gentlemen that was Towing the vehicle was shocked as well the officer and the towing gentleman inform me I should contact Volkswagen. I contacted volkswagen customer service but I also wanted to report it to the NHTSA my concern is this should be investigated further.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11705408,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2025","dateComplaintFiled":"12/16/2025","vin":"1V2HR2CA6NC","components":"ELECTRICAL SYSTEM","summary":"The infotainment system on my 2022 Volkswagen Atlas SE failed completely at 58,435 miles. The screen goes blank/black and the system will not remain operational.  The vehicle was inspected and diagnosed by an authorized Volkswagen dealership (AutoNation Volkswagen of Hilton Head, Repair Order #434220). The dealer confirmed failure of the 5F Information Electronics (Infotainment) Control Module and recommended full module replacement.  Volkswagen Customer CARE acknowledged the diagnosis but denied goodwill assistance solely because the vehicle was approximately 8,000 miles beyond the warranty period. No misuse, modification, water intrusion, or customer-caused damage was alleged.  This failure renders core vehicle functions inoperable and is consistent with widely reported failures of Volkswagen/Audi infotainment control modules (5F / MIB / MMI systems).  This appears to be a premature failure of a non-wear electronic control module and may represent a broader defect pattern affecting multiple vehicles.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11704712,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2025","dateComplaintFiled":"12/12/2025","vin":"1V2JR2CA7NC","components":"SERVICE BRAKES","summary":"Brake system-Unresolved repair and inadequate investigation.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11701497,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/17/2025","dateComplaintFiled":"11/25/2025","vin":"1V2BR2CA0NC","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"The vehicle has experienced multiple serious safety failures involving the steering, electrical system, and powertrain. Most recently, while driving, the steering wheel locked unexpectedly, causing a temporary loss of control. Multiple dashboard warning lights began flashing, and the EPC light turned on and off repeatedly. I had to bring the vehicle to a complete stop and restart the engine to regain control.  The camshaft/camshaft position sensor and steering system appear to be malfunctioning, and the issues have recurred multiple times. The vehicle has been taken to a dealer for inspection and repairs several times, but the failures continue.  These problems have created a serious safety risk, as loss of steering and erratic electrical behavior can lead to accidents, putting myself, passengers, and others on the road at risk.  Warning lamps first appeared intermittently after prior repairs, but the steering wheel lock incident is the most severe event to date.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11700365,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2025","dateComplaintFiled":"11/19/2025","vin":"1V2LP2CA8NC","components":"ENGINE","summary":"On November 13, 2025, the vehicle, a 2022 Volkswagen Atlas 2.0T (EA888 Gen 3 engine), experienced a catastrophic engine failure while driving on the freeway at 71,602 miles.  What Happened  A loud bang was heard, followed immediately by heavy smoke billowing from the engine bay and profuse oil expulsion onto the engine, exhaust, and roadway. The failure caused the vehicle to lose all motive power, requiring an immediate, dangerous emergency stop on the freeway, placing the occupants and other motorists at risk.  Component Failure and Safety Risk  The root cause of the incident is the premature failure of the Positive Crankcase Ventilation (PCV) Valve / Oil Separator. This component is defective and subject to Volkswagen's Service Campaign 10LP.  The PCV failure created excessive crankcase pressure, which physically blew the dipstick tube clear out of the engine block, demonstrating the catastrophic nature of the pressure spike. This failure forced hot engine oil out of the system.  Safety Risk: The sudden loss of engine oil created a high risk of engine seizure and fire due to hot oil spraying onto the exhaust system. This condition resulted in the vehicle being disabled on a high-speed freeway, posing an immediate danger.  Confirmation: The vehicle is currently held at an authorized VW service center. The technician's notes confirm the physical result of the pressure failure: ruptured seals (Upper Timing Cover and Cambridge seals) that were forced to leak due to the internal over-pressurization.  Manufacturer Awareness: The manufacturer (VWoA) is aware of this specific incident under Case #07146593.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11699655,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2025","dateComplaintFiled":"11/16/2025","vin":"1V2HR2CA5NC","components":"SERVICE BRAKES","summary":"Drumming/Grinding Brakes and my pads and rotors are still have life left on them. This is an ongoing problem.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11694691,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2025","dateComplaintFiled":"10/21/2025","vin":"1V2WP2CA3NC","components":"ENGINE","summary":"Vehicle: 2022 Volkswagen Atlas 2.0T (VIN: [XXX] ), current mileage: . Failure: The engine water pump / integrated thermostat housing failed due to a coolant leak. I first noticed coolant odor and dried pink/white residue around the pump area on //. Coolant level dropped between services and I observed active seepage. Dealer diagnosis on // confirmed failed water pump/thermostat module and recommended replacement. Frequency/Progression: Began as a slow weep that progressed to an active leak. Coolant requires top-offs; leak is visible after parking. Safety risk: Sudden coolant loss can cause engine overheating and potential stalling while driving, creating a crash hazard and risk of engine damage. Context: This appears to be the same EA888 2.0T water-pump/thermostat leak pattern documented across VW/Audi vehicles; VW previously extended coverage to 8 yrs/80k miles for many 2014\u20132021 models in a settlement, but 2022 Atlas is not listed\u2014leaving similar failures unaddressed. (Request ODI review for potential broader coverage.) Attachments/Proof: Photos of residue and leak, dealer repair order/estimate for pump module, service history, and receipts (upload available). Ask: Please record this as a safety-related cooling-system defect and consider investigation given recurrence on EA888 vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11694706,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"10/21/2025","vin":"1V2WP2CA3NC","components":"ENGINE","summary":"The oil light often comes on due to low oil inbetween oil changes. This has happened ever since the car was new. I always stop at a local auto parts store and add more oil, but there are no noticeable oil leaks. This is a dangerous issue as it could cause overheating especially if not near a auto parts store. I also always carry extra oil in the back of my vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11693284,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2025","dateComplaintFiled":"10/14/2025","vin":"1V2LP2CAXNC","components":"ELECTRICAL SYSTEM","summary":"Odometer Fraud. The contact purchased a 2022 Volkswagen Atlas. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 29,000. It was later discovered that the mileage was 56,279.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11690754,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"10/01/2025","vin":"1V2JP2CA3NC","components":"EXTERIOR LIGHTING","summary":"While under warranty the passenger side headlamp unit was replaced. This was about one year ago- now the drive side has gone out on a car that is less than 3 years old. The dealership quoted me $1792.33 for this repair. There is no reason why these should be going out when they are LED. I am part of a facebook group for ATLAS owners and this a known issue. I see the daylight running light on multiple ATLAS vehicles daily when I am driving around town. This should be a recall.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11688013,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2025","dateComplaintFiled":"09/17/2025","vin":"1V2BP2CA7NC","components":"UNKNOWN OR OTHER","summary":"We were driving on a highway with no cars anywhere near us, did not go under a bridge, outside was sunny and calm weather in the 75 degree range, and our panoramic sunroof suddenly exploded outwards. Glass shattered everywhere and it sounded like a bomb went off in the car. After immediately getting off on an exit ramp to survey what happened, the remaining glass was pushed up and outwards towards the sky proving that nothing hit the sunroof.  Our Volkswagen dealership told us to bring it in and they would put it under warranty for a mechanical defect as the panoramic sunroof is the roof of the vehicle. After waiting weeks, Volkswagen corporate denied the warranty claim saying we must have done something to weaken the glass at a previous time. There were no previous issues with the sunroof and this explosion happened very suddenly. Young children were in the vehicle and it was terrifying.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11687061,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2025","dateComplaintFiled":"09/13/2025","vin":"1V2JR2CA4NC","components":"EXTERIOR LIGHTING","summary":"Daytime running lights are both inoperable. This is a known issue with these vehicles. Both went out at the same time and are $2000 to replace. It\u2019s a robbery.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11686222,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2025","dateComplaintFiled":"09/10/2025","vin":"1V2WR2CA0NC","components":"FUEL/PROPULSION SYSTEM","summary":"My Volkswagen Atlas has a recurring check engine light and start/stop error light. The LD pump and valve have been replaced multiple times, but the issue persists. Volkswagen now says the problem is the carbon canister, which is covered by TSB VWP-23-04 (NHTSA ID MC-10235143-0001) extending warranty to 15 years/150,000 miles. The bigger concern is safety: the vehicle has stalled multiple times while driving, including once in an intersection where I completely lost steering and control until the car was towed. This creates a major safety hazard for myself and others on the road. Despite the TSB coverage, Cardinale Volkswagen in Salinas, CA is refusing to replace the carbon canister under warranty. They also charged me a $240 diagnostic fee, even though the issue diagnosed was later found to be warranty-related. My understanding is that diagnosis and repair of warranty defects should be performed at no cost. This is a clear safety defect: sudden stalling in traffic, loss of steering, and repeated failures of emission-related parts. I am requesting that NHTSA investigate these incidents and Volkswagen\u2019s handling of warranty claims, as drivers are being put at risk of accidents, injury, or worse.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11685519,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/25/2024","dateComplaintFiled":"09/07/2025","vin":"1V2FR2CA4NC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"Brakes are squealing and grinding noises when i break. This noises are present no matter the speed. VW Dealership from Kearny Mesa VW, San Diego, California USA. Engine: Start/Stop does shutdown during driving after the autostop system. Electric: Sensors is causing false alerts. I deactivated the system, because the system is constantly detecting alerts for no real threats,","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11685576,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2025","dateComplaintFiled":"09/07/2025","vin":"1V2JR2CA1NC","components":"UNKNOWN OR OTHER","summary":"The vehicle will completely stop at a red light or in park. Today while in traffic, the car turned completely off. I had to manually restart the car.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11685050,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"07/12/2025","dateComplaintFiled":"09/04/2025","vin":"1V2HP2CA1NC","components":"CHILD SEAT","summary":"The contact owns a 2022 Volkswagen Atlas. The contact stated that while driving approximately 5 MPH, and pressed the brakes when suddenly the second row passenger side captain seat erroneously moved forward. The [XXX]  child seated in a high-back booster seat in the second row passenger seat was pushed forward into the rear of the front passenger seat. The child had become trapped between the two seats. While trapped between the seats, the child also experienced distress caused by the seatbelt. The contact was able to free the child from between the two seat,s and the seat was eventually correctly repositioned. The child was later treated for trauma to the chest and abdomen. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 50,000.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11685099,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2025","dateComplaintFiled":"09/04/2025","vin":"1V2BR2CAXNC","components":"FUEL SYSTEM, GASOLINE","summary":"The contact owns a 2022 Volkswagen Atlas. The contact stated that while stopped at a traffic light, the vehicle experienced a loss of automotive power, and the vehicle failed to start. There was no warning light illuminated. The contact stated that after several attempts, the vehicle restarted and the contact drove to a parking lot, and then the vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the fuel pump was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,048.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11683847,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/09/2023","dateComplaintFiled":"08/29/2025","vin":"1V2BR2CA8NC","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"Vehicle stalls at low speeds or at a stop while ldling.  Requires car be put in park to restart. Dealerships unable duplicate.  Issue is occurring with greater frequency.  Causing an unsafe condition driving in traffic.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11679519,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2025","dateComplaintFiled":"08/09/2025","vin":"1V2WR2CA0NC","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"ENGINE RANDOMLY STOPS WHILE DRIVING, IN THE MIDDLE OF THE ROAD, WARNING SAYS TO MANUALLY RESTART ENGINE. HAPPENS WITH AUTO START/STOP ON OR OFF. LASTEST INCIDENT, WHILE ENTERING AN INTERSECTION TURNING LEFT, ENGINE STOPPED, SAID TO MANUALLY RESTART, STEERING LOCKED UP SO COULD NOT STEER THE VEHICLE.  THIS PARTICULAR INCIDENT WAS VERY DANGEROUS PUT ME IN THE MIDDLE OF A LOT OF TRAFFIC, IN AN INTERSECTION. CAR IS BASICALLY UNSAFE TO DRIVE AT THIS POINT. HAD IT TOWED.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11679379,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/03/2025","dateComplaintFiled":"08/08/2025","vin":"","components":"VEHICLE SPEED CONTROL,SERVICE BRAKES","summary":"The contact owns a 2022 Volkswagen Atlas. The contact stated that while at a stoplight with vehicles in the front and rear, the vehicle suddenly accelerated, lunged forward, and crashed into a Chevrolet pickup truck. The brake pedal was applied but failed to respond. There were no warning lights illuminated. There were reported injuries, a police report, airbag deployment, or a fire. The vehicle was towed to the local dealer, who was unable to service the vehicle due to parts. The vehicle was towed to an auto body shop. Then towed back to the same local dealer, where an unknown diagnosis and repair were completed.  The manufacturer was contacted, but no assistance was provided. The manufacturer reported that the vehicle was not the cause of the failure. The failure mileage was approximately 30,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11678588,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2025","dateComplaintFiled":"08/05/2025","vin":"1V2FR2CA3NC","components":"UNKNOWN OR OTHER","summary":"When driving my 2022 VW Atlas at low speeds (stopping at a red light, backing down my driveway, and slowing for yield zones), the vehicle either 1) shudders to a stop and presents \"please start engine manually\" message or 2) appears to turn off using the start/stop system, but then presents the \"please start engine manually\" message. Dealer replaced a fuel injector the first time, charged the battery a second time, and now a third time this is happening with no  resolution, as \"the technician was unable to replicate the issue.\"  This is all within about a 12-month timeframe. This has put my children and me at risk driving on roads with 60 mph speed limits with stop lights, because if the light turns green and I'm trying to restart the vehicle, someone from behind could hit me. The dealer was able to replicate the issue the first visit it was brought in for.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11676446,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2022","dateComplaintFiled":"07/27/2025","vin":"1V2KR2CA8NC","components":"POWER TRAIN,ENGINE","summary":"I am reporting a recurring coolant system issue that raises safety concerns. My 2022 VW Atlas has triggered the coolant warning light several times since new. A dealership eventually replaced the head gasket under warranty, yet the warning returned again months later. At the most recent service visit, a pressure test showed no leak, and I was told the problem was likely \"air bubbles\" \u2014 the same explanation I received before the head gasket was replaced.  VW has issued TSB 19-22-01, advising dealers to blame repeated warnings on trapped air and to avoid replacing parts unless a leak is confirmed. This contradicts VW\u2019s own official dashboard warning guidance, which instructs drivers to \u201cStop! Engine coolant level too low, engine coolant temperature too high, or engine coolant system malfunction\u201d and \u201cDo not drive.\u201d  This creates a conflict: VW tells customers a coolant warning is urgent and dangerous, while internally telling dealers to do nothing unless symptoms worsen. Meanwhile, owners are left driving vehicles that could overheat, stall, or fail without proper diagnosis.  I request NHTSA investigate whether this approach allows VW to underreport or delay addressing a possible defect. I am concerned about the safety and reliability of this vehicle and the potential for this issue to affect other Atlas owners.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11675853,"manufacturer":"Volkswagen Group of America, Inc.","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2025","dateComplaintFiled":"07/24/2025","vin":"1V2HR2CA0NC","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"My atlas forward collision system malfunctioned causing the automatic emergency braking to turn on when there was no one and nothing in front of me. I was then rear ended. Which ultimately totaled my vehicle.  My car said airbag error as well.  I called Volkswagen Perrysburg Ohio, to report the incident, was sent to the managers voicemail 7/16/2025. The manager never called me back.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11674884,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/20/2025","dateComplaintFiled":"07/20/2025","vin":"1V2JR2CA4NC","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The engine shut-off while still driving between 10-15 mph when entering a gas station and turning uphill. Cannot say for certain, but the vehicle behaved similar to when the \"start-stop\" engine system activates. Electrical seemingly remained on, could not accelerate, and the dashboard requested something along the lines of needing to \"restart.\"   Similar scenario occurred the day prior but this time we were completely stopped. Came to a stop, attempted to accelerate, and the dashboard was referencing the same warning as above. This could clearly cause a major accident especially when it occurs while still moving at a respectable speed. VW offers a switch to turn off this system, but the system does not keep the setting once the vehicle is turned off. It automatically activates upon ignition. Ironically, the failure of unwanted & over-complicated engineering cannot be permanently switched off by the vehicle remembering the last setting unless you wish to spend $100 from a third-party.   Hopefully my wife remembers to press the magic button every time she turns on the vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11671471,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/06/2025","vin":"1V2HR2CA5NC","components":"AIR BAGS,SERVICE BRAKES","summary":"Error: Airbag and the passenger airbag isn\u2019t working. There is a recall for the atlas but my vin isn\u2019t in there.    No recall for the brakes but they are in a class action lawsuit and they are squeeling, vibrate and feel like they won\u2019t stop. Dealership claims nothing wrong. But my car I traded in didn\u2019t feel like this. Vw need to take action before accidents happen.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11669927,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2025","dateComplaintFiled":"06/28/2025","vin":"1V2WR2CA2NC","components":"EXTERIOR LIGHTING","summary":"UNKNOWN - bought vehicle last year. The right passenger headlight LED strip went out which ended up costing $1600. The drivers side headlight LED strip just went out, which is going to cost me another $1600. Looking online, it looks like many other VW Atlas owners are experiencing the same issues, all within 20-60k miles of having their vehicles. There needs to be a safety recall for these headlights. To have to pay $1600 to get this fixed is absolutely ridiculous. The only way to fix the LED strips is to replace the entire headlight which is why they're charging so much money to do so.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11665932,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/09/2025","dateComplaintFiled":"06/09/2025","vin":"1V2HR2CA5NC","components":"AIR BAGS,SEATS","summary":"The passenger air bag has a faulty sensor and the instrument cluster has an intermittent warning with audible chime. We are unable to use the vehicle for safe transportation and we are intermittently bombarded with the chime while driving. The dealership cannot repair until July 3 and does not offer any alternative transportation in the mean time or any loaner during repair. We have contacted VW Customer Care and they refuse to do anything about it. They have directed us to the dealership. We are unable to get around as a family currently due to this issue. There is an active recall for this issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11660819,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/13/2025","dateComplaintFiled":"05/14/2025","vin":"1V2WR2CA1NC","components":"SERVICE BRAKES","summary":"Loud metallic grinding sound when braking is present all the time. The dealer indicated that this is normal for the VW Atlas. However, the issue is that the driver will never know when the brake is functioning properly compared to the sound that often indicates worn-out brake pads (where the metal backing plate is scraping against the rotor). This could cause a collision if not properly fixed.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11657781,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/07/2025","dateComplaintFiled":"04/30/2025","vin":"1V2KR2CA4NC","components":"ELECTRICAL SYSTEM","summary":"our anti-theft alert kept being triiggered. doors on vehicle would not lock.  normally while driving vehicle at around 10 mph the doors of the vehicle would automatically lock but now they will not lock.  i tried to manually  lock by pushing the lock button but no luck.  Driving down the highway at the posted speed limit of 75 mph you could open the driver door  ,front passenger door and both backseat doors.   I took it to the VW dealership and the Asst service manager said it was a software issue and corrected it.  Vehicle worked for about 6 weeks then we got the anti-theft alert and doors would not lock and going down the highway you could open. took back to VW dealership and they said it was a front door latch ,part number 5K1-837-015-J, was failing internally and was replaced and erased the faults.  at the first incident vehicle had just over 52K miles and the repair it had 59245 miles. my biggest complaint  it would allow you to open the vehicle while driving and if in a wreck all doors could potentially come open on impact","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11656729,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/24/2025","dateComplaintFiled":"04/25/2025","vin":"1V2JR2CA0NC","components":"ENGINE","summary":"When the vehicle is at a stop or slowing maybe to park the engine shuts down. I get a start/stop error and it indicates I must restart the car manually. I then have to put the car in park and restart the vehicle. This has happened while the vehicle was in motion and in major city traffic. The vehicle displays a check engine light now. It is currently at the dealership being serviced.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11654521,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2025","dateComplaintFiled":"04/14/2025","vin":"1V2JR2CA2NC","components":"SERVICE BRAKES","summary":"Since the car was purchased brand new, I have had severe brake grinding noises, brake grabbing, and inconsistent braking at both slow and high speeds. I've taken to the dealership many times to have the brakes checked and told each time the noise is a common complaint.  I have requested the brakes be further inspected and one time the brakes were measured and was told it was within normal wear when the car had less than 15,000 miles. The noises and inconsistency of brakes makes it unsafe to operate.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11652984,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2025","dateComplaintFiled":"04/06/2025","vin":"1V2KR2CA8NC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Error start/stop, vehicle has been stalling while moving at a slow speed or while idle, sitting in a drivethru ordering food,pulling into parking spot or turning off of the road at the light. The vehicle stalls out you have to put it in park to restart . Very dangerous especially while in the road. Just purchased vehicle February 3rd 2025, have had other issues very same night ,check left taillight kept coming on, but taillight not out, took to dealership ery next morning, they stated could not duplicate, nothing they can do, it is still doing it. Brakes when backing out started making a noise now too.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11652863,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2025","dateComplaintFiled":"04/04/2025","vin":"1V2FR2CA4NC","components":"ENGINE","summary":"Vehicle randomly sputters and stalls out coming to a stop. Dash displays Please Manually Restart Engine. Auto start stop is deactivated.No CEL. Freeze frame data shows multiple misfires and a P050700 freeze frame data code. Car was just serviced for 30k including a top end treatment.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11648509,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2024","dateComplaintFiled":"03/15/2025","vin":"1V2LP2CA4NC","components":"STEERING,EXTERIOR LIGHTING,ENGINE","summary":"Steering gear failed twice i have the first one make my car shake so bad and second it makes horrible noise every time i moved the steering wheel .  Both front head light led failed for the day running light.  Car has misfiring problems with spark plugs and injectors making driving unpredictable and engine start shaking out of nowhere and epc (electronic power control )light comes on","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11647785,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/11/2025","dateComplaintFiled":"03/11/2025","vin":null,"components":"AIR BAGS","summary":"Volkswagen doesn\u2019t have a repair for the front passenger airbag not going off due to a sensor failure. Customers such as myself were made aware in June of the issue and there is STILL no fix!!!","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11644124,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2025","dateComplaintFiled":"02/21/2025","vin":"1V2FR2CA0NC","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Vehicle stalling at intersections and is very dangerous. Took vehicle to VW dealership and even though they know and told me the problem was the carbon canister they are unable to repair due to no check engine light or the ability to replicate during there 5 minute test drive. This vehicle need repaired before it causes my family to be involved in an accident and they are refusing even though they know the problem.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11643860,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2025","dateComplaintFiled":"02/20/2025","vin":"1V2FR2CA0NC","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Vehicle stalls at Idle or close to Idle. It's very dangerous as this could happen in an intersection leading to a collision. When I contacted VW they are completely aware of the issue, Know the part to fix and have even given the part an extended warranty. However, this will still not help if it causes an accident or injury to my family!   According to VW of America, and the Dealership it's the Carbon Canister that is causing this problem. If this has not been a factor in an accident yet it certainly will be . Please address this issue immediately.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11639778,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/09/2023","dateComplaintFiled":"01/30/2025","vin":"1V2FR2CA4NC","components":"SERVICE BRAKES","summary":"significant brake noise issues (grinding, squeaking, and gurgling sounds). it does feel inconsistent braking.  This issue is a constant driving problem every day. I requested a car inspection at Kearny Mesa Volkswagen (8040 Balboa Ave, San Diego, CA 92111). They stated this was normal for this car (Atlas), and I just needed to brake harder.     This is not normal to be driving with this issues and brings family safety concerns and an ultimate high repair in the future for lacking of customer services from Volkswagen","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11637408,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2023","dateComplaintFiled":"01/21/2025","vin":"1V2AR2CA7NC","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The first issue at 26k miles when the coolant light turned on. It was a broken head gasket which required the replacement of the full motor on the vehicle. After the motor was replaced, the vehicle had to be taken back to the dealership that completed the work on 3 different occasions for installation concerns including a loose bolt and low coolant levels.  The second issue at 33k miles was the failure of the charcoal canister which ruined the fuel tank lining, resulting a replacement of the fuel tank. This issue caused the car to stall anytime it was idle (if I was in traffic and not able to accellerate or in a parking lot going slowly, it would stall requiring it to be put into park and restarted. This issue was a huge safety concern since my car would shut down in traffic. No indicator lights came on during this issue. Next, at 37k miles, I smelled terrible gas fumes each time the car idled. At one point, when blowing my nose, I had black soot residue, so I can't imagine what I was breathing or the risk of the vehicle catching fire with such strong fumes. I had to take the car in twice before they took me seriously. The car had broken O rings from the engine replacement. No indicator lights came on for this issue either. Last week, we received the car back after 33 days in the shop for ANOTHER broken head gasket. Within a day of getting the car back, it misfired and the check engine light was on again. The car does not accellerate correctly which poses a safety risk when trying to pull out into moving traffic or cross oncoming traffic.  Volkswagen corporate office is well aware of all the issues but declined the buy-back process because we don't fall under our state's lemon laws.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11635738,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2023","dateComplaintFiled":"01/13/2025","vin":"1V2WR2CA5NC","components":"STEERING,SERVICE BRAKES,ENGINE","summary":"1. Noise from the Front End - Shortly after purchasing the vehicle, I noticed a persistent noise coming from the front end while driving. I reported this issue to the dealership within the first 30 days of ownership, but they were unable to identify or resolve the problem on multiple occasions. Eventually, I took the vehicle to Dublin Volkswagen, where the issue was diagnosed, but I had to pay $80 out-of-pocket for the diagnostic fee.  2. Stalling Issue - The vehicle has been sporadically stalling, which initially led me to believe it was related to the auto stop/start feature. However, I later discovered that this is a recurring issue reported by other Volkswagen Atlas owners  [XXX] ). This stalling issue has occurred multiple times, even to my brother during his visit from Canada. Given that this vehicle is used to transport children and other passengers, this is a serious safety concern and liability risk. Picture of message that pops up when the issue occurs.  3. Brake Performance Problems - The brakes have been squealing and exhibit shaking and grinding during use after sitting for different periods of time. Despite contacting the dealership (Dorito Brothers Volkswagen) numerous times about this issue, I have been repeatedly dismissed by their service advisors, technicians and manager. Their lack of attention to detail and unwillingness to address my concerns has eroded my confidence in their ability to service the vehicle properly. I was also informed that Volkswagen would be dealing with the brakes issues by the end of the fourth quarter in 2024 but to-date nothing has been heard nor done. They are recommending brake pads and rotors but why are those needing to be replaced after less than a year of owning it. There's more going on than they are disclosing. Attached is a copy of a report from a different dealer than the car was purchased from. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11633261,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2024","dateComplaintFiled":"12/30/2024","vin":"1V2KR2CA9NC","components":"ENGINE","summary":"The engine stalled and I was given the \u201cplease start engine manually\u201d. The button for it to turn off at stopping was off. Completely stalled and I have to put in park and restart the vehicle. This has happened on 2 different occasions. Once at an intersection and once in a parking garage","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11633273,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/14/2024","dateComplaintFiled":"12/30/2024","vin":"1V2BP2CA1NC","components":"AIR BAGS,UNKNOWN OR OTHER,ENGINE","summary":"We have encountered two recalls (one that we are still expecting a fix for) and multiple issues with our VW Atlas that we purchased new in June 2022","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11630742,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2024","dateComplaintFiled":"12/14/2024","vin":"1V2HR2CA1NC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"The auto start function shuts my car off when I am stopped for a certain amount of time and will not turn back on.    The first time it happened I was 10/7/2024 at a stop light in traffic and took it to the dealership to only be told it was a battery issue. I got the battery replaced and have since experienced the issue 3 more times.   The night before Thanksgiving at midnight I was stopped on a hill where I could not shift my car in neutral. I had to sit on the road for 40 minutes before I could get my car back on.  On the back country roads going to work(12/14), I again experienced the car shutting off at a stop light in the middle lane. I called the dealership to set up an appointment. They said they ran a diagnostic test on the car and only found the battery needed to be replaced. Nothing else.  No matter where I am if I fail to manually turn off the auto start feature I risk my car randomly shutting off on me and not turning back on.   I have maintained the maintenance on my car. There are no lights on until the auto start stops my car from turning on I will get an EPC light. Once the car sits for a while, I can start my car and the light doesn\u2019t come back on.   This is a major issue and I believe this is truly a manufacturing issue that should be resolved immediately.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11629594,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/19/2024","dateComplaintFiled":"12/09/2024","vin":"1V2LP2CA5NC","components":"AIR BAGS","summary":"The PODs system is still hasn't been repaired since the recall was announced in June. I was told a fix was coming in August, but to no avail. I haven't been able to have someone in the passenger seat of the car since the recall.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11626910,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2024","dateComplaintFiled":"11/22/2024","vin":"1V2FR2CA9NC","components":"STRUCTURE,FORWARD COLLISION AVOIDANCE","summary":"Frontal detection sensors randomly go off usually while sitting stationary at traffic lights or stop signs, when there are no cars around the vicinity of my vehicle.  Screen displays false detections and alerts with annoying beeps making you think something is going to collide with you.  Dealership says there's an internal TSB on this problem, but they don't know how to fix it.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11626543,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"11/21/2024","vin":"1V2FR2CA4NC","components":"SERVICE BRAKES","summary":"I am writing to express my dissatisfaction with the recurring brake issues I have experienced with my 2022 Volkswagen Atlas.  On December 23, 2023, I took my vehicle to the Alexandria VW dealership in Virginia due to a water-gargling sound that turned out to be related to the brakes. The dealer recommended replacing the brake pads, which I agreed to, at a cost of $700.  However, in October 2024, less than a year later, the same issue reoccurred. The same dealership is now recommending that I replace the brake pads again. When I questioned the short lifespan of the brake pads, I was told that modern brake pads typically last less than a year due to California brake laws.  This explanation does not seem reasonable, as brake pads should generally last much longer under normal conditions. Furthermore, I believe there may be an underlying issue with the brake system that has not been adequately addressed, leading to this premature wear.  I am very disappointed with the quality of service and the lack of a permanent solution to this issue. I kindly request:  A thorough investigation into the cause of the recurring brake problem. A permanent fix for the issue, or guidance on how to proceed if the vehicle cannot be repaired to meet reasonable standards. Reimbursement or compensation for the repeated cost of brake pad replacement, if applicable. I need your assistance for this matter. Thank you!","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11626096,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/15/2022","dateComplaintFiled":"11/19/2024","vin":"1V2DP2CA9NC","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"Since I've had this car in 2022, it continues to misfire and decelerate randomly.  Car starts shaking violently and slows down while in traffic causing me to have to figure out a way to get to the side of the road and turn the car off for a while.  Vehicle has been taken in various times about this issue since purchase with no resolution.  I usually get an Error: Start/Stop message, EPC light and sometimes the check engine light will come on.  The dealer states that they couldn't reproduce the problem but when I had an oil change and they had the car running it happened, I called a tech to look at it and he just cut the car off.  He says if you cut it off and it starts again, you're good.  Except I am not good, the car isn't reliable.  Every time they fix something, something else breaks but nothing can be done about this issue.  Happens randomly but sometimes more often.  Multiple times a day.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11626235,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2024","dateComplaintFiled":"11/19/2024","vin":"1V2BP2CA6NC","components":"AIR BAGS","summary":"I was made aware of this recall in June of 2024.  I called to schedule my car and when I showed up was told the repair was not available.  I was told when the letter was mailed in August I could get my vehicle repaired and advised not to use the front passenger seat. I tried calling again in August and was told still no repair available and \"don't use the front passenger seat\". I most recently called in November of 2024.  Our local dealer told us no repair was available and to call VW's 1800 number.  The local dealer also gave misinformation about the recall and when I asked they told me they didn't know. I called VW customer service and was told my car is in wave 3.  I asked for reasoning about why my car is in wave 3 and they couldn't give any explanation.  When I asked when wave 3 repairs would be available, they didn't have an answer.  I was told wave 1 and wave 2 had started but there was no ETA for wave 3 to start and to not use the front passenger seat.  This car is our family car.  We have enough seatbelts in the car for each person in  the family.  We have been told for close to 6 months now not to use our primary mode of transportation with no reasoning on why we are in wave 3 and no estimate for a repair to be made. I requested to speak with a supervisor and was denied. I also reached out through the Facebook page of VW and received similar information. (No idea why you are in wave 3 and no ETA on a fix).","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11626293,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":true,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2024","dateComplaintFiled":"11/19/2024","vin":"1V2HR2CA1NC","components":"STEERING,ELECTRICAL SYSTEM","summary":"While driving, the steering wheel warning light briefly flashed on my dashboard and then disappeared. Later, it came back on and stayed illuminated. A few minutes after that, my car caught fire, which spread to my garage and caused significant damage to my house.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11625871,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2024","dateComplaintFiled":"11/18/2024","vin":"1V2JP2CA5NC","components":"AIR BAGS","summary":"Dear National Highway Traffic Safety Administration,  I am writing to formally express my concern about the ongoing recall on my 2024 Volkswagen Atlas due to a faulty airbag issue. This recall, which I was notified of in June 2024, has yet to be resolved, and Volkswagen has not provided any timeline for a fix. This unresolved issue is significantly impacting my family\u2019s safety and quality of life.  As this is our only vehicle, we rely on it daily to transport our children to school and ourselves to work. However, I am deeply anxious every time we drive it, especially with my husband in the passenger seat, knowing that Volkswagen cannot guarantee the airbags will function properly in the event of a crash. I contacted Volkswagen directly and asked for reassurance regarding the safety of the airbags, but they were unable to confirm that the system would not pose a danger in an accident.  To make matters worse, Volkswagen has offered no support\u2014such as a loaner vehicle or temporary replacement\u2014despite the serious nature of the recall. Selling the vehicle is also not an option, as the unresolved recall renders it practically unsellable.  This situation has left me feeling trapped and worried for my family\u2019s safety. I respectfully urge the NHTSA to investigate this matter further and ensure Volkswagen addresses this recall with the urgency it demands. Families like mine should not be left in limbo for months on end with no resolution in sight.  Thank you for your time and attention to this critical safety issue. Please let me know if additional information is needed.  Sincerely, [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11624669,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/11/2024","dateComplaintFiled":"11/12/2024","vin":"1V2WR2CA9NC","components":"AIR BAGS","summary":"This safety recall has been open for quite some time.  I feel unsafe driving with anyone in the passenger seat.  When I contacted VW, they simply informed me that a remedy is not yet available.  VW says that owners should avoid use of the front passenger seat if possible until the recall repairs have been made.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11622524,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/21/2024","dateComplaintFiled":"10/29/2024","vin":"1V2HR2CA8NC","components":"EXTERIOR LIGHTING,AIR BAGS","summary":"The contact owns a 2022 Volkswagen Atlas. The contact stated that upon starting the vehicle, the daytime running lights failed to illuminate. The vehicle was taken to a dealer where it was diagnosed and determined that the lights were not operating as designed. The contact was informed that the front driver\u2019s side headlight unit needed to be replaced. The headlight unit was replaced. The manufacturer was notified of the failure; however, no assistance was provided. The contact was referred to the dealer to pay for the repair. The vehicle was not repaired. Additionally, the contact received notification on NHTSA Campaign Number: 24V464000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the part was not yet available. The failure mileage was 56,000. VIN too confirms parts not available.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11622298,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2024","dateComplaintFiled":"10/28/2024","vin":"1V2HR2CA7NC","components":"ELECTRICAL SYSTEM,AIR BAGS,ENGINE","summary":"I have owned this vehicle for not even a year and bought it as a family car. It only has 24k miles. I have had consistent problems with it since the purchase. The vehicle has shut off SIX times while I've been driving. The first time I was stopped at a stop light when my car shut off. I took it in for service and VW said they couldn't \"replicate the issue\" so they wouldn't do anything. It has shut off five more times since then. A few of the incidents I wasn't even stopped at a stoplight but was breaking to slow down and the car shut off. My airbag warning also pops on and off all the time. It dings constantly. I took it in for service and they told me the item was being recalled and there is no fix. I now cannot have passengers in my family vehicle. I have now learned that the car has oil leaking onto the engine. This vehicle is in warranty, so at least  I won't have to pay for it but it is the most unreliable car I have ever owned. I have a five year old Subaru that has not had a single problem. I do not feel safe driving my Atlas, and I do not feel safe putting my child in it. I need to get a new reliable vehicle but I have a loan on the atlas. I feel stuck in a death trap. I will never buy a VW again.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11620525,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2024","dateComplaintFiled":"10/18/2024","vin":"1V2KR2CA2NC","components":"AIR BAGS","summary":"The contact owns a 2022 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V646000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11620689,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2024","dateComplaintFiled":"10/18/2024","vin":"1V2AR2CA7NC","components":"AIR BAGS","summary":"The contact owns a 2022 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11618630,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2024","dateComplaintFiled":"10/08/2024","vin":"1V2FR2CA2NC","components":"ENGINE","summary":"Vehicle was left parked over the weekend and on Tuesday I went to start the car and got errors of a low coolant. Vehicle suffered a massive coolant leak just sitting on the weekend. Two year old vehicle with 27K miles.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11617828,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2024","dateComplaintFiled":"10/03/2024","vin":"1V2LP2CA5NC","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"This vehicle is part of the 69PZ recall. The manufacturer has still not come up with a remedy for my vehicle. It has been close to four months, and I am not able to have anyone use the passenger seat because of this. The company is unwilling to offer any solutions.  My passenger airbag light turns on and off and the check engine light is on and the dealership did not fix it.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11617594,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"10/01/2024","vin":"1V2BR2CA8NC","components":"FUEL/PROPULSION SYSTEM","summary":"Randomly stalled out and shut off. Had the auto start disabled. This happened three times today and has happened totaling 4 more before this- all randomly.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11616498,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/11/2024","dateComplaintFiled":"09/25/2024","vin":"1V2FR2CA6NC","components":"AIR BAGS,BACK OVER PREVENTION","summary":"My vehicle warning sensors continue to fail despite having them replaced and now their is an unrepairable recall that my cause my passenger airbag to not deploy during head on collision. I feel these are critical safety features are main reasons for purchasing my vehicle. I do not feel safe driving my vehicle with failing and/or potentially failing safety features. I was widowed 18 months ago. If my vehicle causes me to inadvertently harm my passenger due to a safety feature failure I will not be able to live with that. I am very disappointed in VW for the suggestion to turn off the warning features as a solution and the fact that they have yet to come up with a fix for the recall. My vehicle is only 2 years old and I do not feel safe in it. In addition, I am having to have a second fuel injector replaced due to it failing. I believe I was sold a lemon.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11615928,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"09/23/2024","vin":"","components":"SEAT BELTS","summary":"The contact owns a 2022 Volkswagen Atlas. The contact stated that while the twelve-year-old child was seated in the second-row passenger side captain's seat, the seat belt locking mechanism malfunctioned and the seat belt was unable to be unlatched, causing the child to become trapped in the seat. The contact stated that scissors were used to cut the seat belt strap to free the child. The vehicle was taken to the local dealer who replaced the seat belt assembly. The contact stated that the failure reoccurred with the replacement seat belt, and again the seat belt strap was cut to free the child. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 44,000. The VIN was not available.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11615576,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2023","dateComplaintFiled":"09/20/2024","vin":"1V2FR2CA6NC","components":"AIR BAGS","summary":"The contact owns a 2022 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11615452,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2024","dateComplaintFiled":"09/19/2024","vin":"1V2WR2CA5NC","components":"ELECTRICAL SYSTEM","summary":"I came to a stop at a red light and the car turned off/battery died. The car was stuck in the middle lane on a 3 lane road during rush hour. There was no warning of a low battery weeks and days before this issue.   I had to push the car into a gas station that was luckily right besides the road with oncoming traffic.   Again, I was in drive and came to a stop at a red light then the car died.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11615140,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/14/2024","dateComplaintFiled":"09/18/2024","vin":"1V2HP2CA4NC","components":"ENGINE","summary":"I discovered my car was leaking a small amount of oil on 08/26/2024. I made a service appointment to get it looked at and found out that the crank case oil separator and the upper timing case were both leaking. These were both found at my local Volkswagen Dealership. I was told to continue driving it but to check my oil levels weekly. On 09/14/2024, I put oil in my car that morning and at 4:30pm my car was smoking, and my oil cap had exploded off from pressure.  This caused my car to no longer be safe to drive. No warning lights came on until after the leaks were found then it caused an error with my start-stop which when brought in to be inspected was told this is all related to the issue with the oil leaks.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11613700,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2024","dateComplaintFiled":"09/10/2024","vin":"1V2BR2CA1NC","components":"AIR BAGS","summary":"The contact owns a 2022 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11613097,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2024","dateComplaintFiled":"09/06/2024","vin":"1V2KR2CA2NC","components":"ELECTRICAL SYSTEM,AIR BAGS,SEATS","summary":"I contacted VW several times about the faulty airbag sensor/electrical system not working. Was told parts not available. If I\u2019m to get into a crash with a passenger. They will be severally injured due to this part not being available.  Recall #24V464 Action Code #69PZ","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11613102,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2023","dateComplaintFiled":"09/06/2024","vin":"1V2KR2CA2NC","components":"SEATS","summary":"From the first day of purchase of vehicle bought NEW. The second row was not installed correctly from manufacturer.  I had taken to VW for maintenance to fix.  VW of Clear Lake stated seat was fixed. Seat is still not fixed. Not correctly aligned and still making very load noise.  I went back to VW. VW stated it\u2019s too late for repairs. It hasn\u2019t been a year until February 2025","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11613105,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2023","dateComplaintFiled":"09/06/2024","vin":"1V2KR2CA2NC","components":"ENGINE,FUEL/PROPULSION SYSTEM","summary":"Charcoal fuel filter system -  I purchased my vehicle brand new. This went out the first 10 months I had the vehicle. There are numerous owners having the same issue. It seems my vehicle is having the same issues again!!!  VW tried telling me I\u2019m over filling my car. This is an incorrect statement. I place nozzle in gas tank, set lever to fill, wait until  it clicks. I would never intentionally damage my new car. Again, their are numerous owners having same issues with the charcoal fuel canister","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11612630,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2024","dateComplaintFiled":"09/04/2024","vin":"1V2LP2CA5NC","components":"AIR BAGS","summary":"The contact owns a 2022 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11612446,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2024","dateComplaintFiled":"09/03/2024","vin":"1V2LP2CA8NC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"Fuel, gas tank , start-stop, ignition faulty filter and fuel tank collapsing on itself. Diagnosed at dealership. Car stalled in road, at intersections and inability to start , almost rear-ended , and side collision at traffic lights. (With Children in car) break won't compress to start vehicle.  They say they know of problem but don't have parts on hand to fix . And no recall cause they can't determine which ones got faulty parts so seen at dealership. Key fob battery was replaced and epc light came on. Immediately stalled in traffic. Wednesday 28th of August.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11610384,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2024","dateComplaintFiled":"08/23/2024","vin":"1V2DP2CA7NC","components":"SERVICE BRAKES","summary":"Brand new vehicle comes with horrible quality brake pads. The sounds come and go, but usually happens on the initial start of driving. The sounds do not sound normal and multiple 2021 Atlas' have this issue. It's really a shame that they are allowed to sell \"new\" vehicles with quality of brakes.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11610238,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2024","dateComplaintFiled":"08/22/2024","vin":"1V2JR2CAXNC","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"The contact owns a 2022 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Central Processing Unit (CPU) screen occasionally went black. The air bag warning light would illuminate. The contact stated that the lights on the instrument panel would fail intermittently. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 42,000. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11609182,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2024","dateComplaintFiled":"08/18/2024","vin":"1V2KR2CAXNC","components":"AIR BAGS","summary":"Airbag warning light appeared on the dash. I have called the dealership and they haven't offered any way to remedy the issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11604115,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/23/2024","dateComplaintFiled":"07/23/2024","vin":"1V2WR2CAXNC","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Twice in the last month, while I was driving and slowing to a stop, my 2022 VW Atlas has randomly shut off while in Drive. This is an extremely dangerous situation as I have then had to put the car in neutral to get it started again.  I was slowing to a light and had just passed a set of railroad tracks today. I was stuck just past the intersection in heavy traffic. My car is equipped with the \u201cstart/stop\u201d feature; however, I had it off both times and was not at a complete stop.  No warming systems prior to this happening, after the screen said \u201cstart the vehicle manually\u201d  I do have an appointment scheduled with my dealer on Thursday, July 25, 2024.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11598361,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"07/02/2024","vin":"1V2FR2CA0NC","components":"STEERING,ELECTRICAL SYSTEM,ENGINE","summary":"What component or system failed or malfunctioned, and is it available for inspection upon request? The engine shut off  How was your safety or the safety of others put at risk? Yes shut off, while driving on local road way. Also shut off on the highway.  Has the problem been reproduced or confirmed by a dealer or independent service center? Dealership cannot recreate issue, still has vehicle.  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?  VW dealership  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Purchased new in 2022 from VW dealership, has all required services, aside from the electrical malfunctions which began last year has been ongoing no other issues.  We have video","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11593643,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2024","dateComplaintFiled":"06/11/2024","vin":"1V2AR2CA8NC","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"While operating the vehicle at about 50 to 60 mph the automatic emergency breaking system activated without warning and with no vehicles in front, and violently slammed on the breaks causing the vehicle to go into emergency stop in the middle of the highway. This then caused numerous vehicles following to take measures to avoid crashing into the rear of our vehicle. Numerous lights and warning lights started flashing on and off and parts of the screens went black and turned off and on. The car then kept the breaks locked down and we had to limp the car along the shoulder of the road to the dealership to have them look at it. This incident jeopardized the Safety of my family and other drivers and passengers around them. The dealership has not been able to replicate this issue so far. Prior to this incident the technology portion of the vehicle stopped responding, and we were unable to link devices to the vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11591728,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2024","dateComplaintFiled":"05/31/2024","vin":"1V2FR2CA8NC","components":"UNKNOWN OR OTHER","summary":"Panoramic Sunroof on VW Atlas spontaneously exploded. It is at the dealership currently for repair which I was told was an \"outside\" force that hit it, which is not true!  My entire family was in the car while we had to be out of our house for a showing and while returning home we heard what sounded like a gunshot and glass breaking.  I started shaking and my husband's ears started ringing it was so loud.  I immediately, looked around and asked my kids if they were ok, and they stated yes. We looked up and as we heard wind and above our heads we saw the sunroof explosion. If we didn't have the sunroof shade shut glass would have rained in on us while we drove down the road.  The dealership and VW refuse to take responsibility for the $4300+ repair. I was forced to claim it on my insurance which I assume was going to take care of it after reading numerous other reports that the dealer wouldn't take responsibility. There was no prior notice there was any issue with the vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11591013,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2024","dateComplaintFiled":"05/28/2024","vin":"1V2FR2CA4NC","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Using adaptive cruise control with lane departure.   Driving on a straight stretch of interstate with audio (music) at high level. Car suddenly braked and jerked wheel right risking a crash.   Vehicle does not do well on straight stretches of road. Thinks driver is not steering, and will populate a msg on dash, followed by a red light and a signal tone. These aren't easily noticed when head is up and eyes on road with audio level high.   VW should change this to remove braking and instead it deactivates cruise and/or wheel vibrate only.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11591018,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2024","dateComplaintFiled":"05/28/2024","vin":"1V2FR2CA4NC","components":"LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"Using adaptive cruise control with lane departure.   Driving on a straight stretch of interstate in rain with audio (music) at high level. Car suddenly braked risking a crash.   Vehicle does not do well on straight stretches of road. Thinks driver is not steering, and will populate a msg on dash, followed by a red light and a signal tone. These aren't easily noticed when head is up and eyes on road with audio level high.   VW should change this to remove braking and instead it deactivates cruise and/or wheel vibrate only.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11587140,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2024","dateComplaintFiled":"05/06/2024","vin":"1V2BP2CA1NC","components":"AIR BAGS","summary":"The contact owns a 2022 Volkswagen Atlas. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the front passenger\u2019s side occupant detection system was faulty and needed to be replaced along with the front passenger\u2019s seat wiring harness and front passenger\u2019s seat sensor. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 54,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11582752,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2024","dateComplaintFiled":"04/13/2024","vin":"1V2FR2CA0NC","components":"UNKNOWN OR OTHER","summary":"Navigation system is useless.  Constantly telling me I\u2019m on a road I\u2019m not actually on.  Thousands of people with the same issue in forums online and VW does not appear to know how to fix.  Seems to be a CarPlay/navigation issue.  Maps are wrong regardless if phone is connected.  Reset of infotainment only fixes problem for a few minutes.  Currently it tells me I\u2019m driving off road in the middle of a lake, although the car is currently parked in my driveway.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11581914,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2024","dateComplaintFiled":"04/09/2024","vin":"1V2KR2CA7NC","components":"SERVICE BRAKES","summary":"The brakes in this vehicle grind, squeal and jutter and have done so since 3k miles.  Under hard stopping conditions I am not confident with this braking system.  We have taken the car to the dealership multiple times and every time they advise there is nothing they can do.  We have reported the issue to VW of America and they have told me that this is normal, but brakes making these types of sounds and operating this way is not normal.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11577211,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2024","dateComplaintFiled":"03/13/2024","vin":"1V2FR2CA2NC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Leased vehicle in Aug 2022, brand new. Approx. six months later the vehicle exhibited a recurring noise when braking which sounds like a grinding. The noise is also accompanied with a gurgling sound when stopping originating from the engine compartment on the driver's side. Dealership said it might be break dust, they cleaned the area and test drove the vehicle. It worked fine for less than a day before the noise returned.  Additionally, the car has surged when at a stop and turned off unexpected with Auto Start/Stop off. Dealership diagnosed the issues as related to the battery from the factory but stated it is not yet with in the failure limits to constitute a warranty replacement. Just to be clear, the battery is failing but not at the rate the manufacture would cover the replacement. Told by the dealer to wait until the problem becomes worse so they can replace it under warranty.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11575866,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2024","dateComplaintFiled":"03/06/2024","vin":"1V2JR2CA8NC","components":"SERVICE BRAKES","summary":"vehicle has recurring noise when braking, sounds like a grinding.  There is also a gurgling noise when stopping coming from the engine compartment on the driver's side.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11574437,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/19/2024","dateComplaintFiled":"02/28/2024","vin":"1V2WR2CA1NC","components":"SERVICE BRAKES","summary":"There needs to be a recall on all 2022 Volkswagen Atlas. There is a major issue with the braking system that if goes unaddressed, will cause accidents. There are many, many people complaining about it and I\u2019m guessing until we start seeing deaths related to it, nothing will get done. The braking system is grinding, squealing and jumping when attempting to brake. This is going to continue to get worse until something gets fixed.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11574309,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2024","dateComplaintFiled":"02/27/2024","vin":"1V2KR2CA6NC","components":"UNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"The atlas has shit off mid drive twice so far. Once with the auto shut off button turned off and once not turned off. It cause the vehicle to suddenly brake and nearly get my family rear ended.   Many times it detects objects not there and tries braking in the middle of intersections, while making turns nearly causing us to be tboned. It is not worth my families life so it is currently sitting at the dealership   No lights are on the dashboard at this time","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11572822,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/08/2024","dateComplaintFiled":"02/19/2024","vin":"1V2FR2CA1NC","components":"SERVICE BRAKES","summary":"The brakes make an awful grinding noise that sounds like metal on metal  . When braking the collision alert system will go off as if a crash is inevitable like no one is braking. I have had pedestrians flag me down and tell men that the noise is a brake rotor issue and that the pads must be completely gone cause they have never heard them sound that bad. The dealer claims they are fine and it is a know issue and safe even if the collision alert system goes off unnecessarily. The most dangerous thing is the lack of interest they have in investigating the problem.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11572827,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2024","dateComplaintFiled":"02/19/2024","vin":"1V2FR2CA1NC","components":"UNKNOWN OR OTHER","summary":"The infotainment system which displays the backup camera does not come on when the vehicle is started. It can take from 3 to 15 minutes to come on. The dealer has reset the system. They then told us a couple \u201chacks to try\u201d like putting the parking brake in and off several times. No of this works and they say since NHTSA have not issued a recall the can not do anything. This issues means the vehicle if frequently backed up without the back up camera an important safety feature. Could you please issue a recall so they will finally do. The issues","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11572829,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/19/2024","dateComplaintFiled":"02/19/2024","vin":"1V2FR2CA1NC","components":"BACK OVER PREVENTION","summary":"The collision alert system is activated when we brake and a terrible grinding noise occurs. It seems that the brake issues makes the collision system think the car is not being stopped by the brakes. The dealer refuses to do anything about the issues because there is no nhtsa recall. They claim the issue is humidity.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11565491,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/14/2024","dateComplaintFiled":"01/14/2024","vin":"1V2WR2CA6NC","components":"SERVICE BRAKES","summary":"Breaks grind as if they are  used up but vehical is new and shouldnt have run through the pad so quickly  Breaking becoming harder to stop","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11565101,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2013","dateComplaintFiled":"01/12/2024","vin":"1V2JR2CA0NC","components":"SERVICE BRAKES","summary":"Very loud grinding noises and squeaking especially in the mornings when you use the brakes.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11564655,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2024","dateComplaintFiled":"01/10/2024","vin":"1V2KR2CA1NC","components":"ELECTRICAL SYSTEM,ENGINE","summary":"Occasionally when the auto stop is on, and I\u2019m a red light the car will obviously stop. However when it\u2019s time to press the gas the car doesn\u2019t move. I make sure it\u2019s in drive. I then press brake again and go back to pushing gas and car won\u2019t even accelerate. I\u2019m then left to turn the car in and off again and then the car will drive. I\u2019ve reported this issue to my dealership and they say they\u2019ve had a few complaints. This is a safety issue because if I\u2019m at a red light that turns green and a car is driving at regular speed thinking I\u2019m about to drive for the green light, yet my car is having this issue I will get hit one day.   This happened I. A flat road 4 times now. And it\u2019s random. It\u2019s haplened once whole the auto stop was off too.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11564030,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2024","dateComplaintFiled":"01/07/2024","vin":"1V2FR2CA1NC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"When I start driving the vehicle after it has been sitting for a little while (anywhere between a couple hours to overnight), the first few times I use the brakes, it sounds and feels like the brakes are grinding. There is a loud metallic grinding noise until I come to a full stop. This will last for several miles, and eventually go away. At the same time it does this, the driver side alert (cameras) start beeping like crazy. I have taken it in once as it started very shortly after I got the car and they replaced the brakes to appease me even though they said everything looked perfectly fine. They also said the sensors for the camera just needed cleaning off. All of this started happening again about 6 months later. In addition, I also have issues with the car shutting off whenever it feels like it and requiring a manual restart, In the middle of intersections, etc.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11562139,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2023","dateComplaintFiled":"12/27/2023","vin":"1V2FR2CA0NC","components":"SERVICE BRAKES","summary":"brand new car of VW 2022 Atlas Premium, but, with the brake grinding noise issue from starting driving this brand new car.  The dealer acknowledged this noise issue, but, stated no safety issue, and asked me to call VW directly. We called VW directly, they said, no safety issue. We questioned we spent about $60k for this brand new car, why having such extremely brake noise from driving from day #1 , why the manufacture and dealer did not take care and fix this issue? and such grinding noise made my wife not dare to press the brake hardly. Such noise made the driver feel so scared, and this scare potentially cause the safety issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11559377,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2023","dateComplaintFiled":"12/10/2023","vin":"1V2FR2CA3NC","components":"SERVICE BRAKES","summary":"Brakes started going out at 20,000 miles along with tires falling apart.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11559066,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2023","dateComplaintFiled":"12/08/2023","vin":"1V2WP2CA7NC","components":"SERVICE BRAKES","summary":"My brakes have been making a weird sound when I break and at times grind as if the brakes need to be changed. I have taken my car to be serviced for this issue and they tell me that my brakes are great with no issues. That the Atlas have that issue but it\u2019s normal. There are times that it seems my brakes fail. This poses a safety risk for me and my family","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11558524,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2023","dateComplaintFiled":"12/05/2023","vin":"1V2FR2CA8NC","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"1. Dealer has accepted the problem and indicated they are unable to do anything, that all Atlas do the brake screetching and sensors going off with no reason.  2. Brakes- Everytime at starting the car in the morning or around 15 to 30 minutes after use (parked), they screech and it feels as if the pads slide and not truly break. This happens always along with a water-like gargling sound. The screeching also makes the sensors go off. The concern is the safety as you can feel the breaks do not respond the same when this happens vs after using three or four stops. You can feel and hearvhow the pads slide and the car has difficulty breaking.  2. The left side sensors of the mirror and side of car go off random and it is annoying to say the least. The safety issue is that when you are driving, reaching a stop and they go off, it can somewhat scare you and you then hit the breaks thinking something is really there being sensed by the sensors. This could cause an accident.  I have videos of the sensors problem showing how even though there is nothing around, they go off. I alao have videos of the breaks making the noice.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11557759,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/01/2023","dateComplaintFiled":"11/30/2023","vin":"1V2KR2CA5NC","components":"ELECTRICAL SYSTEM,ENGINE","summary":"This car has stopped several times while I have been driving. Top speed on the highway, and the car stalls. It stops completely, and I will have to manually restart it.   This has been happening for the past year, since I got the car. The dealership states they have updated the software to fix it.   The screen does not always come on when I start the car.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11554512,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/09/2023","dateComplaintFiled":"11/10/2023","vin":"1V2AR2CA3NC","components":"ENGINE","summary":"While driving the engine just stops running, no power at all and then it tells me to manually start the engine. This has happened at least 5 times in traffic!! Yesterday I was backing up and almost got hit because my engine died and I couldn't steer!","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11554182,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2023","dateComplaintFiled":"11/08/2023","vin":"1V2BP2CA8NC","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"The contact owns a 2022 Volkswagen Atlas. The contact stated while driving 75 MPH, the vehicle shut off inadvertently. The contact stated that while in the process of veering to the side of the road, the vehicle restarted independently. The contact continued driving; however, the Lane Assist, Adaptive Cruise Control (ACC), Braking assist, Driving Assist, ESC system, TPMS warning lights, and other unknown warning lights illuminated. Additionally, the contact stated that the ACC mode exceeded the set speed while driving. The contact stated that she deactivated the ACC mode; however, while driving 60 MPH, the vehicle abruptly decelerated to 20 MPH upon releasing the accelerator pedal. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The contact was awaiting a call back. The failure mileage was approximately 16,800.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11553593,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2023","dateComplaintFiled":"11/04/2023","vin":"1V2HR2CA8NC","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Automatic braking happened when crossing an intersection. I pressed the gas to go and went a couple of feet before the automatic braking kicked in. I had to put the car in park and restart the car. Luckily I was at the front of the traffic line so I was not going at a high speed because if I had been on the freeway, etc. this would have been so dangerous . This car has 15K miles and things like this should not be happening. I have 5 kids and this would cause detrimental damage at high speeds.   I started having brake issues (grinding noises, brake slippage etc.) only a couple months after getting the vehicle and have been to dealer several times to resolve the issues but no fix has lasted more than a couple months. I have an appointment to go in again next week to check automatic braking as well as the grinding noises again as they also happening again. Apparently faulty brakes are a known issue that VW will not fix. It was one thing to have to go into the dealership every quarter to get them replaced, but now this added issue of the automatic brake turning off makes me feel very unsafe to drive it.   VW needs to do something to resolve the brake issues on the Atlas.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11553356,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/20/2023","dateComplaintFiled":"11/03/2023","vin":"1V2KR2CA0NC","components":"SERVICE BRAKES, HYDRAULIC","summary":"The contact owns a 2022 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the brakes made an abnormally loud squeaking sound. The vehicle then lost motive power. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11552287,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2023","dateComplaintFiled":"10/27/2023","vin":"1V2FR2CA1NC","components":"SERVICE BRAKES","summary":"Roughly 60 days after we purchased our Atlas the brakes started squealing, grinding, and when its wet or raining, it is nearly impossible to stop the vehicle without slamming the brakes so hard that the anti-lock braking system engages.  This is a safety hazard/concern.  We contacted the dealership where we purchased the vehicle (out of state) and they said this was standard and not to worry.  This was mentioned at our first service at our local VW dealership and we were again told that this was normal and that the brake pads were wearing just fine.  The safety concern was not addressed, nor is this normal.  At our second service appointment, we asked that these be checked again and for them to address the difficulty in stopping during wet conditions.  Same response, this is normal and brakes are not covered under warranty.  We have since contacted the original selling dealership who lined up another service appointment with our local VW dealership, and again, we received the same answer as before.  We do have audio/video of the squealing and grinding noises, and again, we have been told this is standard, and its a known problem with the VW Atlas.  There are many other complaints similar to this.  This should reach the level of a recall before something catastrophic happens and someone loses their life over it.  I/we as owners of this type vehicle should not have to spend thousands of dollars replacing brakes shortly after purchasing this type of vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11547447,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2022","dateComplaintFiled":"09/30/2023","vin":"1V2JP2CAXNC","components":"SERVICE BRAKES","summary":"Brakes make a HORRIBLE METAL TO METAL, screeching, sharp noise when breaking. Just knowing the money that was paid for this vehicle and as I drive and brake at my children school it sounds like a cheap made vehicle. Something may be done because the sound the brakes make us truly unacceptable. I can\u2019t believe Volkswagen has not come up with a fix. A lot of people are having issues with it. They need to resolve it for all of us Volkswagen Atlas owners.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11544879,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/07/2023","dateComplaintFiled":"09/16/2023","vin":"1V2HR2CA8NC","components":"ENGINE","summary":"My car randomly turns off while I am driving. In order to turn my car back on and use it, I need to put my car in park and press the manual restart button. This has happened more than 4 times in the 7 months I've had the vehicle. After taking it to the dealership, they could not recreate the problem, therefore nothing was done to fix it. There is no warning or noticable correlation to the problem. The first few times occurred when my car was stopped, but has progressed to happening while my car is moving (going at least 5 mph)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11544415,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/06/2022","dateComplaintFiled":"09/13/2023","vin":"1V2DP2CA1NC","components":"SERVICE BRAKES","summary":"The vehicle brakes sound like metal v metal, grinding and squeaking. The dealership says that its a known problem but they have no fix. This concerns me when driving.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11544416,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2023","dateComplaintFiled":"09/13/2023","vin":"1V2DP2CA1NC","components":"ENGINE","summary":"The vehicle had the low oil warning light come on while driving with less than 20k miles. Oil was added and the light came on again a day later. We took to the dealer who stated that there were several premature oil leaks. They offered no explanation for the reasoning and that the parts were on backorder and cannot tell us how long the vehicle will be out of service.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11543269,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/02/2023","dateComplaintFiled":"09/07/2023","vin":"1V2DP2CA9NC","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"Door wire harness failed. This was post correction of all previous recalls, which included replacement if door wiring harness.  The failure caused a stall and initiation of emergency brake. This occurred at a stop light with a teen driver. Driver restarted automobile and proceeded.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11543271,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"09/07/2023","vin":"1V2DP2CA9NC","components":"ENGINE","summary":"Oil pressure relief valve failed causing a loss of engine oil. This resulted in a low oil warning while driving. Excessive oil deposits were found throughout the engine bay creating a risk of belt slippage which could result in engine failure while driving.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11541560,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2023","dateComplaintFiled":"08/29/2023","vin":"1V2FR2CAXNC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,BACK OVER PREVENTION","summary":"My sensors continue to beep when there is no obstruction around the vehicle.  At times, this will also cause the brakes to grind.  When I take it in for inspection, they are unable to find any malfunction because this happens inconsistently.  This puts myself and others at risk because it is very distracting to the driver.  The vehicle has been inspected by the service dealer, but they have not been able to reproduce the problem.  Other lights have also popped up randomly... the driver seat belt sign, when I did have my seat belt on and the EPC sign while I drove down my street.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11540408,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2022","dateComplaintFiled":"08/23/2023","vin":"1V2BR2CA5NC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE","summary":"Vehicle was purchased in Feb 2022. At around 4500 miles a low coolant level alert came on the dashboard. I checked the coolant level and saw that it was low with signs of leaking. Purchased coolant from VW dealer and topped off.  Brakes make a metallic scraping/grinding sound when coming to a stop downhill at a slow speed.  Vehicle runs loud and slow. Feels like engine airflow is obstructed, but it isn't.  Infotainment systems constantly freezes, turns off, restarts and frequently crashes. Inductive mobile charging unit has never worked.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11536622,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/05/2023","vin":"1V2WR2CA3NC","components":"SERVICE BRAKES","summary":"The breaks make a horrible grinding and squeak sound. Feels unsafe to drive car.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11536589,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2022","dateComplaintFiled":"08/04/2023","vin":"1V2FR2CA5NC","components":"BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Began getting front end collision alerts and unexpected automatic emergency braking shortly after purchase. Unexpected braking, slowing/stopping of the vehicle is a safety hazard. Returned car to VW dealer in Irvine, CA in Feb 2023 and July 2023.   Explained this was safety issue concern. The dealer claimed the issue was from damaged front bumper sensors from debris or other impacts, though the car is only operated normally on So. Cal. roads and freeways. Dealer also claimed that small windshield chips were causing the sensors and front collision system to malfunction. We stated that these safety related components should withstand more than a few months of normal driving and the warnings/unintended braking presented a safety hazard to us and other drivers. I told the dealer the issue is not the sensors, but likely a bigger underlying problem with the system\u2019s programing or software.  The dealer insisted the sensors and windshield were the issue. Knowing it was unlikely the sensors, I requested the dealer provide me with the original sensors for future inspection. Both dealer and VW initially refused to cover any \u201crepairs.\u201d Once mentioned contacting DOT ODI, VW offered to pay for labor of the sensors if we purchased the 3 required ($661.48). Dealer said we would need to pay for the windshield ($789.89) and installation ($250.00)and they would cover cost of calibrating the windshield sensors. Total out of pocked $1,701.37. Told them I wanted just to do the sensors first to see if that alone would solve the problem.  They said if we did not purchase the windshield at that time, if we needed it afterwards, they would charge an additional $450 for calibration. Once the work was complete we picked up the car on [XXX]. On [XXX] the car again started to experience the same false front collision warnings.  The dealer only advised to return car for a third time for the same issue. This serious issue needs to be corrected in the interest of driver safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11528590,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2023","dateComplaintFiled":"06/23/2023","vin":"1V2HR2CA4NC","components":"SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"Vehicle 2 hrs after purchased start/stop failure notice came on. Vehicle died without emergency brakes or any brake system at all take place in middle of the road. Took to the dealer where it was purchased from immediately-4 days later \u201crepaired\u201d replaced a valve stating a flap wasn\u2019t closing correctly. 3 weeks later out of state same thing happened 3 different times traveling 70 mph on the way back to our home, only this time we had cars swerving behind us to avoid hitting us as we were in middle lane, immediately I threw on the flashers while driver was attempting to place it in park when the gear shift stuck same error all 3 times start/stop fail only this time the check engine light came on as well as the start stop error light on the dash and permanently stayed on until we could get to the dealership where we purchased it- vehicle stalled again the same way only this time attempting to park vehicle to check in for inspection","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11523614,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/20/2023","dateComplaintFiled":"05/24/2023","vin":"1V2FR2CA3NC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"While driving in stop and go city traffic with the auto start/stop disengaged, the vehicle completely shut off while in drive. After releasing the brakes to proceed in traffic I was unable to control the vehicle or accelerate. The vehicle indicated that it needed to be placed in park and started manually. During this time there was no control of the vehicle. The passengers were at risk of a disabled vehicle in city traffic and the vehicle inappropriately turned off. Since owning the vehicle this incident has occurred several times (approximately 7 times over 2 years). It has also occurred in inclined surfaces where the vehicle continues to roll and cannot be controlled until placed in park and restarted. The vehicle has been serviced by the dealership on multiple occasions and diagnosed for this concern. There is no solution from the dealership. The primary concern is safety.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11523173,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/21/2023","dateComplaintFiled":"05/22/2023","vin":"5WWGT3628P6","components":"UNKNOWN OR OTHER","summary":"While driving down the highway our sunroof shattered and nothing had hit the sunroof. Glass fell into the car as our cover was retracted and put our baby at risk. Our car is under 1 year old and there were no warnings or other symptoms evident before the incident.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11520478,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"05/04/2023","vin":"1V2KR2CAXNC","components":"SERVICE BRAKES","summary":"The brakes squeak and grid a lot. During the rain the brakes do not stop fast at the first apply and they don't perform well, because a lot of debris from the brake pads are stuck at brake system. VW Certified Technician stated that it is manufacturer defective brake system and it needs replacement but they refused to replace it under warranty. This issue was stated by me from the first week I bought this vehicle.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11516011,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/07/2021","dateComplaintFiled":"04/07/2023","vin":"1V2FR2CAXNC","components":"FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION","summary":"The contact owns a 2022 Volkswagen Atlas. The contact stated that the Forward Collision Avoidance system was malfunctioning. The contact stated while driving 30-45 MPH, the Forward Collision Avoidance warning light illuminated while there were no vehicles or objects nearby. The vehicle was taken to the dealer, who informed the contact that the Forward Collision Avoidance system could have been triggered by significantly small objects and was operating as designed. The contact stated that the failure had been reoccurring. Additionally, the contact stated that while reversing, the rearview camera image displayed, then disappeared. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer for diagnostic tests; however, the dealer failed to update the contact for two weeks. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer informed the contact that they were waiting for an engineer to provide the next steps going forward. The failure mileage was unknown.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11515533,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"04/05/2023","vin":"1V2AR2CAXNC","components":"SERVICE BRAKES","summary":"We purchased this vehicle new in 2022, since the purchase, we have taken the car in for defective brakes and brake noise. 2 different dealerships have resurfaced the rotors and brake pads for a total of 3 resurfaces and the noise ( grinding like metal on metal ) still exists. We have contacted VolkswagenUSA and they are not able to tell us what is causing the noise and want us to pay 10% of the repair costs event thought this issue has been going on during the warranty period. Thank you","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11508332,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2022","dateComplaintFiled":"02/21/2023","vin":"1V2JP2CA5NC","components":"SERVICE BRAKES","summary":"Brand new Atlas has the worst brake pads/rotors! Screech & squeal incessantly in reverse and when braking. Dealer has said this is \"normal\" and is not under warranty. Drive to and from work every day and this happens each time within the first 10 minutes of starting the car.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11503699,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2023","dateComplaintFiled":"01/25/2023","vin":"1V2FR2CA9NC","components":"FORWARD COLLISION AVOIDANCE","summary":"Emergency braking system was activated on 15 FWY, traveling north just south of Magnolia (33.8652148,-117.5413564)  No vehicle or objects were in front of me. I was in the far left lane traveling at freeway speeds for over 2 miles before the emergency braking system was activated.   The vehicle traveling behind me was able to maneuver into the other lane to avoid hitting me.  I took the vehicle to the dealership and the indicate the logs only shows the warning was activated, but do not show the vehicle applied the brakes.   This is the 3rd instance of this happening.  I also have had 2 legit instance where someone cut me off and the emergency braking system activated as design to avoid the collision. VW states these entries are not in the logs. This indicates there has to be an issue with the software.   I am also experiencing false positives on the other sensors in the system, the system indicate a vehicle or object is on the side of the vehicle, I have videos showing the sensors are falsely altering.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11503013,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/22/2023","dateComplaintFiled":"01/22/2023","vin":"1V2KR2CA4NC","components":"SERVICE BRAKES","summary":"Brakes are always squeaky and making grinding noises for the first 10 minutes of every drive. Brake pedal is also squeaky.  Was brought to dealership two times and told that it's normal.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11496294,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2022","dateComplaintFiled":"12/06/2022","vin":"1V2BR2CA4NC","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"Was driving under 10mph and the brakes suddenly locked despite nothing being in way that would trigger ABS system. Brakes have also been grinding and feel off going down steep inclines, and sounds like water is moving around when i press them, even lightly. This is not safe and VW refuses to acknowledge an issue!","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11494916,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/21/2022","dateComplaintFiled":"11/25/2022","vin":"1V2FR2CA9NC","components":"ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"The automatic emergency braking is engaged when when it should not. This happens while traveling at highway speeds, I have been lucky the 4x it is has happened that no one was behind and I was able to override and safely continue on my way.   I took the vehicle to the dealership and they stated that there are no entries in the system log indicating any automatic emergency braking. This is very concerning, since I have had 2 incidents where the emergency braking was activated when it was supposed to. These are not in the logs either.   I am also experiencing issues with the blind spot warning sensors too. I have video proof of a false alarm. The dealer said VW will not allow them to fix a vehicle with video proof.  There appears to be an issue with the sensor system in the vehicle since the blind spot sensors is falsely alerting and the forward collision sensors are initiating the automatic emergency braking system.   Volkswagen Customer CARE # 05487060","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11492483,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/03/2022","dateComplaintFiled":"11/06/2022","vin":"1v2bp2ca8nc","components":"SERVICE BRAKES","summary":"I have a 2022 Volkswagen atlas with 15k miles on it. My brakes are making a hard sweeping noise when braking. It has been happening for a few weeks now. When I start to push on the breaks no matter the type of weather, it sounds like it is metal on metal.  I do not know if it is the calipers sticking or if it is something more.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11490949,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2022","dateComplaintFiled":"10/26/2022","vin":"1V2AR2CA7NC","components":"SERVICE BRAKES","summary":"Brakes are very squeaky and sound like grinding metal when in use. This happens every day for the past year regardless of weather or moisture. Most recently they have started skipping. I can feel the break pedal pulsing as if the brakes are bouncing and the car \u201cskids\u201d. This morning I was coming out of my driveway, around 3 mph, and a vehicle passed by so I pressed the brakes and the car still moved out into the street. This is going to cause a crash at some point if the brakes are not stopping the vehicle as intended by the driver.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11482481,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/15/2022","dateComplaintFiled":"09/01/2022","vin":"1v2fr2ca1nc","components":"SERVICE BRAKES","summary":"While driving the car started squealing, under under 40 mph.  Pulled over, shut car off and turned back on.  Started driving again up to around 40, squealing entire time.  Pulled into parking lot.  Stop start car drive. Same thing.  Turned on the emergency brake, turned it off.  Drove, squealing persisted.  Parked, turned parking brake on, pushed on gas car took off, parking brake disengaged by itself and squealing went away.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11475579,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2022","dateComplaintFiled":"07/24/2022","vin":"1V2JR2CA5NC","components":"UNKNOWN OR OTHER","summary":"I bought my 2022 VW atlas with technology last year November , the main issue i have with it is the shift gear is hard to release from parking to reverse or drive sometimes, when it finally released  it makes a big shakes effect on the engine , i had report the issue to my local vw dealership last time i took it for service, they didn't do anything about it, i'm so worried because the car is brand new and i don't want it give me engine mount problem soon. what should i do about the problem?","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11474211,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"07/15/2022","vin":"1V2FR2CA8NC","components":"UNKNOWN OR OTHER","summary":"I was sitting at a red light and was preparing to make a left hand turn. I proceeded to make the left turn driving less than 10 mph as I normally have done in the past. I have been this same route everyday for the past 3 years. As I was completing the turn the Atlas fish tailed to the right. It was a dry and sunny day in Texas.It was no reason for this and almost caused an accident and it was scary.  The car was in economy mode and not in driver assistance. Not sure what happened. No warning light came on.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11468919,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2022","dateComplaintFiled":"06/13/2022","vin":"1v2wr2ca8nc","components":"ENGINE,FORWARD COLLISION AVOIDANCE,PARKING BRAKE","summary":"The vehicles parking brake came on and the car shut off by itself in the middle of the road.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11468451,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/18/2022","dateComplaintFiled":"06/09/2022","vin":"1V2AR2CA2NC","components":"AIR BAGS","summary":"The contact owns a 2022 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11464953,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2022","dateComplaintFiled":"05/17/2022","vin":"1V2HP2CA7NC","components":"ELECTRICAL SYSTEM,AIR BAGS","summary":"What I experienced: the wireless phone charger doesn\u2019t work properly and the phone is impossible to pair with the car a lots of time.  All the windows rolled down by itself when I stated the engine. The remote start fail to work multiple times.  Most importantly there is a safety recall on the vehicle what currently doesn\u2019t have the fixing solution.  I would like to know my legal options according to this serious safety issue I would like to bring back the car and get the refund. At this point I am not sure I want to deal with Volkswagen anymore based on their customer care.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11464912,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/16/2022","dateComplaintFiled":"05/16/2022","vin":"1V2KR2CA2NC","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"I received crash warnings while driving 60mph but no car was near to trigger the warning.  Vehicle rear passenger side window rolled down on its own about 5 inches. Same trip, the rear driver side window rolled down about 5 inches.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11464064,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2022","dateComplaintFiled":"05/10/2022","vin":"1V2KP2CA9NC","components":"VISIBILITY","summary":"The contact owns a 2022 Volkswagen Atlas. The contact stated while driving in snow, the windshield wipers stopped working as needed. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and manually tighten the windshield wipers bolts that were loose. The contact was able to continue driving but stated that the windshield wipers were not aligned and fractured around the areas of the windshield. The contact took the vehicle to the local dealer and was informed that no failure was found due to the windshield wipers not being meant to clean snow. The dealer informed the contact to keep tightening the windshield wiper bolts as needed. The manufacturer had been informed of the failure. The failure mileage was approximately 6,500.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11463493,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2022","dateComplaintFiled":"05/05/2022","vin":"1V2FR2CA2NC","components":"AIR BAGS,SEATS","summary":"On Thursday, April 14th, the airbag warning light illuminated while displaying an \"AirBag Error\" message.  The vehicle was dropped off at the dealership the same day.   The information below is from the Volkswagen dealership in Tulsa, OK  \u201cPerformed Guided Fault Finding diagnosis, DTC B100B: Driver's Thorax Airbag Igniter, -N199-, Resistance Too High. Performed procedure as per TSB #2066699 (revised May 3, 2022). Removed driver's seat backrest and inspected driver's seat wiring harness connector T3ax for damage, poor connection, pin terminals pushed back, ect. No issues were noted. Reassembled seat and reconnected harness. Cleared DTC memory and road tested vehicle. DTC B100B reset immediately. As per TSB #2066699, replacement of the Driver's Thorax Airbag -N199- and seat wiring harness are required. Special ordered parts. Parts are on backorder.   3CN-880-241-M SIDEAIRBAG 3CM-971-391-C HARNESS\u201d","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11461519,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2022","dateComplaintFiled":"04/20/2022","vin":"1V2WR2CA8NC","components":"FORWARD COLLISION AVOIDANCE,PARKING BRAKE","summary":"Two separate instances. The first: emergency break engaged for no reason while in driveway at a low speed. It jolted the car back and I had to put car in Park and then drive again. If this happened while anywhere else, it could cause an accident by being rear ended or a tail spin.  Second incident: driving on interstate the forward collision warning symbol came on in red in addition to a red exclamation point. We were driving around 65mph with cars around us. The warning came on seemingly out of nowhere and then was gone several minutes later. There was no reason for this to occur. These issues are a major safety concern and we do not feel safe driving our brand new Atlas at this time.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11459763,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/12/2022","dateComplaintFiled":"04/05/2022","vin":"1v2br2ca4nc","components":"SERVICE BRAKES","summary":"My emergency brake engaged while I was slowly entering an intersection.  Almost caused an accident - cars behind me had to slam on their brakes.  I believe this issue is part of recall 97GF which only lists air bags as a result of faulty wiring in door harness.  The e brakes engaging while driving needs to be added as another safety risk - it was a frightening experience for me and my kids.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11459400,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2022","dateComplaintFiled":"04/03/2022","vin":"1V2HR2CAXNC","components":"ELECTRICAL SYSTEM","summary":"Parked vehicle overnight and found all windows to have rolled down on its own during the winter around February (once parked outside at 20 degrees F, second in garage 30 degrees F). Received a notification for system update after incident happened twice (we hang up our keys which is inaccessible to rolling windows down from remote). Minimal interior damage from exposure to cold temperatures, but no personal safety issues other than worrying of possible interior damage and theft.  Infotainment no longer turns on instantly and has delayed touchscreen and sound. My VW has delay in connecting to CarPlay and volume does not work in some cases when raising or lowering volume while connected to phone. No warning or error messages prior to failure and occurred after system update. Have not yet notified or received notification with dealer of issue, but just received notification of recall issues on My VW after app update.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11456760,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/08/2022","dateComplaintFiled":"03/15/2022","vin":"1V2JR2CA2NC","components":"SERVICE BRAKES","summary":"The parking brake was engaged automatically while driving. The car came to a sudden stop creating a hazard with traffic. There were no warning lamps or bells. At this point the vehicle has not yet been inspected by the dealer.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11453891,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/14/2022","dateComplaintFiled":"02/24/2022","vin":"1v2fe2ca4nc","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"After an automatic software update, the navigation screen and all systems that are accessed through that screen no longer work. This includes the back-up cameras for the vehicle. The vehicle was returned to the dealer who was unable to fix it citing they do not have the necessary \"computer chip\" and did not know when they would be able to get them. The vehicle was returned to me. There is limited visibility through the rear window of this vehicle and the absence of a back-up camera is problematic.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11451077,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/28/2022","dateComplaintFiled":"02/08/2022","vin":"1V2BR2CA5NC","components":"ELECTRICAL SYSTEM","summary":"At first the Infotainment system touchscreen would not turn on at first start of the day but would turn on after a few minutes. Then, after a week, it stopped turning on altogether.  Wireless phone charging and Advanced Road Sign Recognition system is not working as well.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]},{"odiNumber":11449496,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2022","dateComplaintFiled":"01/30/2022","vin":"1V2WP2CA3NC","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"The infotainment center of the vehicle does not start/work upon start of the car. I get a notification on the dashboard that audio is not available. The whole infotainment center not working on startup means I cannot view the picture/video feed from the rear camera. I tried activating the park assist feature to activate the camera but it did not work because the infotainment center was inoperable. I purchased the car one week ago and have had this issue on starting up the car everyday this past week. It takes anywhere from 2-10 minutes before the infotainment center is operable. I have notified the dealership and they have not been able to reproduce the issue because they acquire the vehicle after the info center is operable. I am not able to have the vehicle serviced at the dealership until Feb. 23, 2022. They have advised to \u201creset\u201d the infotainment center. The sales associate who sold me the car did this and the problem still exists. Because I purchased the car new, with 10 miles, I did not anticipate this issue.","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}