{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10051309,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/23/2002","dateComplaintFiled":"12/30/2003","vin":"1MEPM36X9PK","components":"FUEL SYSTEM, GASOLINE","summary":"SEPT 9, 2003  [XXX]  FORD MOTOR COMPANY  ONE AMERICAN ROAD   DEARBORN, MI 48126    DEAR[XXX]:  THIS LETTER TO YOU COMES AFTER REPEATED ATTEMPTS OVER THE YEARS TO COLLECT THE $223.30 CLAIM PAST DUE AND OWED TO ME FOR THE 2002 RECALL ANNOUNCEMENT AND REPLACEMENT OF THE TFI MODULE. AT LOWER LEVELS, I HAVE BEEN TREATED VERY RUDELY, IGNORED, PATRONIZED AND/OR INTERMINABLY REROUTED AND DISCONNECTED AT FORD AND ITS SETTLEMENT AGENT\u0019S VOICEMAIL.   THERE HAS BEEN NO RESPONSE TO THE APPEAL SENT AND DATED 4-17-03. HOWEVER I SEARCHED AND FOUND THE DEFECTIVE MOTOR CRAFT PART THAT COCHRAN\u0019S AUTO BODY IN CHESWICK PA 15024 RETURNED TO ME WHEN THEY REPLACED IT. NOW I AM RETURNING IT TO YOU DIRECTLY AS POSITIVE PROOF THAT THE WORK WAS PERFORMED ON MY 1993 MERCURY TOPAZ VIN # [XXX] AND THE $223.30 CLAIM IS LEGITIMATE. PLEASE PROMPTLY SEND ME A CHECK FOR $223.30.  ALL OTHER REQUIRED DOCUMENTATION HAS BEEN IN THE HANDS OF YOUR SETTLEMENT AGENT SINCE MARCH 23 2002.  THANK YOU.  YOURS TRULY,    [XXX]   OCT 21, 2003           FOLLOW UP DUE TO NO RESPONSE  NOW THERE HAS BEEN NO RESPONSE FROM YOU. DELIVERY WAS CONFIRMED TO YOUR OFFICE OF THE DEFECTIVE MOTOR CRAFT PART. IT\u0019S DIFFICULT TO RECONCILE CUSTOMER DISREGARD WITH FORD\u0019S QUALITY IS JOB 1 BRANDING CAMPAIGN! . PLEASE DISBURSE A CHECK TO ME FOR $223.30.       INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"1993","productMake":"MERCURY","productModel":"TOPAZ","manufacturer":"Ford Motor Company"}]}]}