{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10104904,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2004","dateComplaintFiled":"01/01/2005","vin":"1GNEC16T91J","components":"STEERING","summary":"MY 2001 CHEVY SUBURBAN MADE A CLUNKING NOISE IN THE STEERING COLUMN.  I TOOK IT TO THE DEALER AND THEY LUBED THE STEERING COLUMN INTERMEDIATE SHAFT FOR $110.00. WHEN I GOT HOME I LOOKED THIS PROBLEM UP ON THE INTERNET AND FOUND LOTS OF COMPLAINTS AND THERE IS A SERVICE BULLETIN ABOUT THIS PROBLEM AND A REPLACEMENT SHAFT TO CORRECT WHAT APPEARS TO BE A FACTORY DEFECT. I CAN NOT FIND THE SERVICE BULLETIN AND WOULD APPRECIATE SOME HELP ON FINDING IT. I FEEL THAT I SHOULD BE REIMBURSED FOR THE WORK DONE AND WANT MY VEHICLE TO GET THE REPLACEMENT SHAFT.  *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"CHEVROLET","productModel":"SUBURBAN","manufacturer":"General Motors, LLC"}]}]}