{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10106402,"manufacturer":"UNKNOWN MANUFACTURER","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2004","dateComplaintFiled":"01/15/2005","vin":"","components":"ELECTRICAL SYSTEM","summary":"I HAVE PURCHASED AN OEM JEEP HARD TOP FROM PETRIE CHRYSLER IN PHOENIX AZ FOR PROFESSIONAL INSTALLATION BY A LOCAL BODY SHOP. THE TOP CAME WITH A WIRING HARNESS THAT WOULD NOT MATE WITH THE VEHICLES ELECTRICAL SYSTEM. A SECOND HARNESS WAS PURCHASED WITH SIMILAR RESULTS. THE PROBLEM IS THAT THE WIRING FOR THE ROCKER SWITCH THAT CONTROL'S THE REAR WINDOW DEFROSTER/DEFOGGER WILL NOT ARTICULATE WITH THE EXISTING VEHICLE WIRING HARNESS PLUG LOCATED BEHIND THE DRIVERS INSTRUMENT PANEL. FOLLOWING THREE WEEKS OF REPEATED ATTEMPTS TO PROPERLY INSTALL THIS ITEM THE BODY SHOP SENT THE VEHICLE TO A BUSINESS WHICH SPECIALIZES IN AUTOMOTIVE ELECTRICAL PROBLEMS. UPON INSPECTION, THE ESTABLISHMENT ISOLATED THE PROBLEM TO A  PAIR OF IMPROPER METAL WIRE TERMINALS THAT WOULD NOT INTERFACE WITH THE EXISTING VEHICLE WIRING HARNESS. NUMEROUS CALLS WERE ATTEMPTED TO SEEK ASSISTANCE FROM CHRYSLER/JEEP REGARDING THIS TECHNICAL PROBLEM STARTING WITH FOUR SEPARATE 5-STAR DEALERSHIPS AND CULMINATING WITH ENGINEERS AT THE CHRYSLER DEALERS TECHNICAL SERVICE HOTLINE. TO DATE NO ONE HAS BEEN ABLE TO PROVIDE A SOLUTION TO OR EXPLANATION FOR THE ABOVE PROBLEM. THIS INDIVIDUAL INITIATED AN EXTENSIVE TELEPHONIC AND INTERNET SEARCH SEEKING  ASSISTANCE FROM CHRYSLER CORPORATION WHICH HAS FAILED TO ADDRESS THE MATTER AND PROVIDE A SOLUTION. THERE IS AN OBVIOUS VISIBILITY SAFETY ISSUE  SPECIFIC TO AN INOPERABLE REAR WINDOW DEFROSTER/DEFOGGER AND LOOSE/DISARTICULATED WIRING BEHIND THE DASH BOARD THAT CONSTITUTES A POTENTIAL FIRE HAZARD: IN ADDITION TO THE ABOVE,  THIS INDIVIDUAL HAS NOW BEEN DEPRIVED OF THE USE OF HIS VEHICLE FOR OVER FIVE WEEK WHILE A SOLUTION TO THIS PROBLEM HAS BEEN SOUGHT (OEM CONVERSION WIRING HARNESS(ES) FOR OEM JEEP WRANGLER HARD TOP. ).   PETER LIPSIO.    *NM","products":[{"type":"Vehicle","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]}]}