{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10111915,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2004","dateComplaintFiled":"02/21/2005","vin":"1FALP6537TK","components":"SUSPENSION","summary":"I HEARD A LOUD NOISE COMING FROM THE FRONT OF THE CAR EVERYTIME I DROVE OVER ANY SURFACE THAT WAS NOT FLAT.  WITHOUT TAKING THE CAR APART A MECHANIC TOLD ME IT WAS POSSIBLY THE STRUTS THAT NEEDED TO BE REPLACED.  IT TURNS OUT THAT THE  RIGHT FRONT COIL SPRING WAS BROKEN AND I WAS TOLD THAT FORD WOULD HAVE TO REPAIR THE PROBLEM AND THIS WAS NOT NORMAL.  I TOOK MY CAR TO THE FORD REPAIR SHOP AND THEY REPLACED BOTH FRONT COIL SPRINGS FOR $632.00. I WAS LATER TOLD THAT THEIR WAS A PROGRAM TO REPLACE DEFECTIVE COIL SPRINGS FOR FREE BUT IT ENDED MONTHS BEFORE MY COIL SPRINGS HAD BROKEN","products":[{"type":"Vehicle","productYear":"1996","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]}]}