{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10111992,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2004","dateComplaintFiled":"02/22/2005","vin":"4M2DU86W84Z","components":"POWER TRAIN","summary":"2004 MERCURY MOUNTAINEER, V8, AUTOMATIC, AWD. VIN DU86W84ZJ23248, PURCHASED AUGUST 2004.  CURRENT MILEAGE IS 22000.  MID DECEMBER 2004 I STARTED EXPERIENCING ODD OR ROUGH SHIFTS GOING FROM 2ND TO 3RD.  IT STARTED  HAPPENING OCCASIONALLY THEN IT BECAME MORE CONSTANT.  I ALSO EXPERIENCED HARSH REVERSES, ONE WAS HARD ENOUGH THAT MY HUSBAND SAID IT COULD GIVE YOU WHIP LASH!  WHAT WAS IRONIC ABOUT THE WHOLE THING WAS I WAS GOING TO MAKE AN APPOINTMENT WITH MY LOCAL GARAGE WHEN I GOT A LETTER FROM FORD (JANUARY 2005) INDICATING A PROBLEM WITH THE TRANSMISSION FLUID WHICH MIGHT CAUSE A HARSH REVERSE.  SO I TOOK IT TO A FORD GARAGE JANUARY1 5,2005,  AND THEY INSTALLED THE ADDITIVES.  I DROVE THE TRUCK ABOUT 2 WEEKS AFTER THAT AND DIDN'T FEEL IT FIXED THE PROBLEM.  I TOOK IT BACK TO THE GARAGE AND THIS TIME THEY SAID THEY RECONFIGURED THE COMPUTER.  AFTER I PICKED IT UP AND DROVE IT FOR A WEEK OR SO, IT WASN'T ANY BETTER.  I'M TAKING IT BACK TO THE GARAGE AGAIN BECAUSE IT STILL HAS THE PROBLEM.  THIS PROBLEM IS A LOT LIKE YOUR OTHER COMPLAINTS ESPECIALLY #10103034. I THINK THIS IS A PROBLEM THAT FORD SHOULD LOOK INTO BEFORE IT CAUSES AN ACCIDENT ESPECIALLY THOSE OWNERS THAT DRIVE IN WINTER WEATHER.         *AK","products":[{"type":"Vehicle","productYear":"2004","productMake":"MERCURY","productModel":"MOUNTAINEER","manufacturer":"Ford Motor Company"}]}]}