{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10116038,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2004","dateComplaintFiled":"03/29/2005","vin":"2FMDA534X1B","components":"STEERING","summary":"I PURCHASED THIS 2001 FORD WINDSTAR SEL 11/18/04 FROM POHANKA CHEVROLET.  ON MY WAY TO KANSAS ON 11/20/04 THE CD/CASSETTE PLAYER WENT OUT.  THAN I STARTED HEARING A NOISE IN THE STEERING.  WHEN I RETURNED THEY EVENTUALLY REPLACED THE STEREO AND AFTER NUMEROUS TIMES IN, THEY REPLACED THE POWER STEERING PUMP.  AFTER THAT I STARTED HEARING A GRATING SOUND WHEN COMING OUT OF A PARKING SPACE.  PULLING OUT IN REVERSE, OR GOING FORWARD, AFTER TURNING THE WHEEL TO GO STRAIGHT IT WOULD MAKE THIS SOUND.  THEY COULD NOT FIGURE IT OUT SO I TOOK IT TO A FORD DEALER WHO SAID THIS WAS NORMAL FOR A WINDSTAR.  IT DOESN'T FEEL NORMAL AND I HOPE THEY WILL REPLACE ANYTHING IT MAY BE DAMAGING.  ALSO, AFTER THE POWER STEERING WAS \"FIXED\" I STARTED FEELING AND HEARING THIS WHIRLING SOUND FROM THE ENGINE.  A FEW TIMES THE CAR ALMOST CUT OFF AT A STOP LIGHT, BUT I PUT IT IN NEUTRAL AND IT CONTINUED RUNNING.  AGAIN, THEY SAID THIS IS NORMAL FOR A WINDSTAR.  I NOW SEE WHY THERE ARE NO NEW WINDSTARS.  I JUST WANTED IT NOTED THAT THIS HAS BEEN ADDRESSED A NUMBER OF TIMES WITH POHANKA AND TED BRITT FORD, TO NOT AVAIL.  POHANKA EVEN OFFERED ME A CHEVROLET MALIBU, PLUS MORE MONEY OUT OF MY POCKET, AS A REPLACEMENT.  I WANTED A VAN, NOT A CAR.","products":[{"type":"Vehicle","productYear":"2001","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]}]}