{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10116141,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/23/2005","dateComplaintFiled":"03/31/2005","vin":"1FTWW33F71E","components":"POWER TRAIN","summary":"WHILE DRIVING ABOUT 35-45 MPH, MY 2001 F-350 FORD CREW CAB,4-WHEEL DRIVE DUALLY PICKUP TRUCK CAME TO A SUDDEN STOP WITH A LOUD EXPLOSION.  I WAS ABLE TO RETURN HOME AS I WAS ONLY ABOUT 1-1 1/5 MIIES FROM MY HOUSE, I HAD THE VEHICLE TOWED TO THE DEALER WHERE IT WAS PURCHASED, RICART FORD. LOOKING UNDER THE TRUCK, I NOTICED A LARGE, GAPPING WHOLE IN THE GEAR BOX ON THE FRONT AXLE.  IT APPEARED THAT THE EXPLOSION OCCURRED IN THE HOUSING, BLOWING A WHOLE IN THE METAL.  I WAS INFORMED THAT THE TRUCK WAS OUT OF WARRANTY (51,178 MILES) AND FORD WOULD NOT ASSIST WITH THE REPAIRS. RICART REPLACED THE FRONT AXLE WITH A USED ONE FROM A JUNKYARD FOR $3478.21.  GIVEN THEIR EXTIMATE FOR A NEW AXLE,  MY ONLY OPTION WAS TO HAVE THE REPAIR COMPLETED WITH A USED ONE.  I HAD TO RENT A CAR WHICH COST $426.99.  I HAVE KEPT A LOG OF MY CONTACTS WITH RICART AND THE ONLY CONTACT WITH THE FORD REPRESENTATIVE WHICH I WOULD BE HAPPY TO SUMMARIZE.  I ALSO HAVE THE DAMAGED FRONT AXLE AND HAVE TAKEN SEVERAL DIGITAL PHOTOS.    NEEDLESS TO SAY, I AM NOT SATISFIED WITH HOW THINGS HAVE GONE THUS FAR.  FOR EXAMPLE, IT TOOK A LONG TIME TO HEAR FROM FORD.  IN FACT, RICART AVOIDED GIVING ME A NAME TO CONTACT.  EVEN AFTER BEING CONTACTED BY THE FORD REP, I ASKED FOR A CONTACT ABOVE HIM AND HE INFORMED ME THAT EVEN IF I CONTACTED THE PRESIDENT, IT WOULD COME BACK TO HIM FOR THE DECISION.  WHEN I ASKED FOR HIS PHONE NUMBER, HE INFORMED ME THAT HE DID NOT HAVE A PHONE AND I COULD REACH HIM THROUGH THE DEALER.    HAD THIS OCCURRED WITH MY WIFE AND 4 YEAR OLD TWINS IN THE TRUCK AND THE TRUCK VEERED INTO ON-COMING TRAFFIC, WE WOULD BE LOOKING AT A DIFFERENT AVENUE OF RELIEF.","products":[{"type":"Vehicle","productYear":"2001","productMake":"FORD","productModel":"F-350 SD","manufacturer":"Ford Motor Company"}]}]}