{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10116616,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2005","dateComplaintFiled":"04/08/2005","vin":"WVWMA63B1XE","components":"SUSPENSION","summary":"I HAVE A 1999 VW PASSAT, 1.8L TURBO.  I RECEIVED A SERVICE ACTION FROM VW RELATED TO A LOWER CONTROL ARM ISSUE AND TOOK THE CAR TO THE DEALER.  THE DEALER LOOKED AT IT FIVE WEEKS AGO AND TOLD ME THERE WAS NOTHING WRONG WITH IT DESPITE THE CREAKING AND GROANING I'M GETTING IN THE SUSPENION.  I TOOK IT IN TODAY BECAUSE THE CREAKING AN GROANING HAVE GOTTEN WORSE AND THE SERVICE GUY AT THE DEALER IS TELLING ME THAT BOTH LOWER CONTROL ARMS NEED TO BE REPLACED AND THEY QUOTED ME $1400.  HE TOLD ME THAT LOWER CONTROL ARMS FAIL OVER TIME DUE TO THE WEIGHT OF THE CAR, AGE AND WEAR.  THIS SOUNDS LIKE AN ENGINEERING FAILURE ON THE PART OF VW.  I'M WAITING TO FIND OUT WHETHER THIS IS SAFETY RELATED, THE SERVICE GUY IS GOING TO CALL ME BACK.  I'VE BEEN LOOKING ONLINE AND A LOT OF PEOPLE THOUGHT A COMPLAINT SHOULD BE LODGED, SO THAT'S WHAT I'M DOING HERE.  I SHOULDN'T BE HAVING SUSPENSION ISSUES AT 70,000 MILES.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"VOLKSWAGEN","productModel":"PASSAT","manufacturer":"Volkswagen Group of America, Inc."}]}]}