{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10120865,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2005","dateComplaintFiled":"05/13/2005","vin":"1FAFP55S31G","components":"SUSPENSION","summary":"ON APRIL 10, 2005 I WAS PLACING MY DAUGHTER IN HER CAR SEAT (LOCATED IN THE MIDDLE OF THE BACK SEAT)  WHEN I HEARD A NOISE IN THE BACK DRIVERS SIDE OF MY CAR.  UPON LOOKING AT THE VEHICLE I REALIZED THE BACK SPRING BROKE.  KNOWING THAT THE FRONT SPRINGS ARE COVERED UNDER A RECALL I ASSUMED THERE WAS ONE ALSO ON THE REAR.  I CALLED ROADSIDE ASSISTANCE AND THEY TOWED THE VEHICLE TO PRINCE FREDERICK FORD.  WHEN I SPOKE WITH THE SERVICE DEPARTMENT THEY ASSURED ME THEY WOULD FIX IT AND TRY TO DETERMINE WHY IT BROKE.  ALSO THEY SAID HALF OF THE LABOR WOULD BE TO DO A 4 WHEEL ALIGNMENT.  ON APRIL 14, 2005 I WAS TOLD MY CAR WAS READY.  AFTER PAYING FOR IT THEY TOLD ME THEY DON'T KNOW WHY IT HAPPENED BUT IT WAS FIXED.  UPON LEAVING THE PARKING LOT I NOTICED THE CAR WAS OUT OF ALIGNMENT AND NOW THERE WAS A SOUND COMING FROM THE REAR OF THE CAR (ESPECIALLY WHEN HITTING BUMPS).  DUE TO A FAMILY EMERGENCY I WAS UNABLE TO CONTACT THE DEALER UNTIL MONDAY THE 18TH.  THEY TOLD ME TO BRING THE CAR BACK AND IT WOULD BE CHECKED OUT.  ON THE 21ST WE WERE TOLD THE CAR WAS READY AGAIN.  THE ALIGNMENT WAS NOT COMPLETED INITIALLY SO THEY FIXED THAT ISSUE AND THEN DISCOVERED THE REAR STRUTS WERE BAD AND REPLACED THEM.  AT THIS TIME THEY ALSO SAID THEY INSPECTED THE OTHER SPRING AND IT LOOKED FINE.  THAT BRINGS US TO TODAY, MAY 13, 2005 WHEN I AGAIN PLACED MY DAUGHTER IN HER CAR SEAT (WHICH WE MOVED TO THE DRIVERS SIDE REAR SEAT) THE RIGHT (PASSENGER) SIDE SPRING BROKE.  AFTER CALLING FORD TO SEE WHY IT BROKE WHEN THEY SAID IT WAS FINE, THEY SAID THEY COULD BE OF NO FURTHER HELP TO US. I DO HAVE THE SPRING THAT BROKE TODAY (IT'S STILL ON THE CAR, UNTIL I CAN HAVE IT FIXED) BUT THE DEALERSHIP DIDN'T GIVE ME THE FIRST ONE.  MY CONCERN IS WITH THERE BEING A RECALL ON THE FRONT SPRINGS DUE TO CORROSION BY ROAD SALTS IN MY STATE, WHAT MAKES THE REAR ANY DIFFERENT?  IT IS AN ODD OCCURANCE FOR ONE SPRING TO BREAK BUT FOR BOTH TO BREAK I THINK THERE IS A BIGGER PROBLEM.","products":[{"type":"Vehicle","productYear":"2001","productMake":"FORD","productModel":"TAURUS","manufacturer":"Ford Motor Company"}]}]}