{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10121301,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2003","dateComplaintFiled":"05/18/2005","vin":"1FMZU63EX2Z","components":"STRUCTURE","summary":"DT:  THE COMPLAINED  STARTED IN  10/04. RECEIVED A RECALL NOTICE. TOOK THE VEHICLE TO THE DEALER, AND PARTS WERE ON BACK ORDER. CALLED THE DEALER NUMEROUS TIMES TO CHECK  ON THE PARTS. THE LIFTGATE  BUSTED ON THE VEHICLE DUE TO NOT HAVING THE PARTS INSTALLED.   DEALER DIDN'T HAVE THE PARTS ON  12-30-2004. DECEMBER 31, 2004 CONSUMER WENT TO THE DEALER, AND THE DEALER WOULDN'T GET THE CONSUMER A RENTAL CAR .SO THEY STAPLED PLASTIC OVER THE BACK OF THE VEHICLE. CONSUMER MADE SEVERAL PHONE CALLS TO FORD ASKING FOR A RENTAL CAR. THEY WOULDN'T GIVE ONE TO CONSUMER. THE GLASS WAS REPLACED IN MARCH, BUT  STILL WAS NOT FIXED CORRECTLY.  A  LIGHT  APPEARED INDICATING A DOOR WAS AJAR, AND IT WAS ALWAYS THE LIFTGATE. AND  COULDN'T OPEN THE DRIVER'S SIDE DOOR.   CONSUMER COULD NOT GET THE DEALER TO HELP FIX THE VEHICLE CORRECTLY BECAUSE IT COST THE DEALER  TOO MUCH TO FIX THE VEHICLE THE FIRST TIME.*AK","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}