{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10135347,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/05/2005","dateComplaintFiled":"09/05/2005","vin":"","components":"ENGINE AND ENGINE COOLING","summary":"POSSIBLY RELEVANT TO CURRENT PRIUS SOFTWARE RELIABILITY INVESTIGATION NUMBER : PE05029  I SPOKE TO GILLES LABELLE OF WESTBORO TOYOTA IN WESTBOROUGH MASSACHUSETTS REGARDING THE TOYOTA PRIUS (THIS WAS A PRE-SALES CONVERSATION; I DO NOT AT PRESENT OWN A PRIUS THOUGH UNTIL THIS CONVERSATION I WAS VERY CLOSE BUYING ONE; NOW I FIND MYSELF TAKING A STEP BACK TO ENSURE I'VE DONE MY OWN DUE DILIGENCE).  HE MENTIONED THE USE OF A RESET SEQUENCE TO \"REBOOT\" THE CAR IN THE EVENT OF PROBLEMS AS A WAY TO AVOID THE NEED TO HAVE THE CAR SERVICED; I ASKED HIM HOW OFTEN HE HAD TO REBOOT HIS OWN PRIUS; HE DIDN'T ANSWER DIRECTLY BUT INSTEAD SAID THAT HE HAD HELPED ABOUT 100   CUSTOMERS THROUGH THE REBOOT PROCESS.      I AM A OPERATING SYSTEMS SOFTWARE ENGINEER BY PROFESSION AND WAS ALARMED AT THIS \"JUST HIT RESET\" ATTITUDE TOWARDS SYSTEMS FAILURES; IDEALLY CRASHES IN THE FIELD SHOULD BE RARE ENOUGH THAT EACH ONE CAN BE ROOT-CAUSED, RATHER THAN SHRUGGED OFF.  *JB","products":[{"type":"Vehicle","productYear":"2005","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]}]}