{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10137534,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2005","dateComplaintFiled":"09/25/2005","vin":"JM1FE173040","components":"POWER TRAIN","summary":"I OWN A 2004 MAZDA RX8. I HAVE 24,700+ MILES & NO PROBLEMS UNTIL NOW. 8 MONTHS AGO, I CAME TO MARIN, CA. TO WORK ON CONTRACT. AS THIS CONTRACT IS LONG TERM , I BROUGHT MY VEHICLE FOR TRANSPORTATION.  2 MONTHS LATER, I BEGAN TO NOTICE THE ODOR OF CLUTCH BURN, RARELY & WITH NO REASON. I WAS DUE FOR AN OIL CHANGE, SO I MADE AN APPT. WITH MARIN MAZDA. THIS WAS WHEN I MET JOHN LAUSTER, MARIN MAZDA'S SVC. MGR.   DURING MY 1ST VISIT THEY WERE UNABLE TO FIND A PROBLEM, AND SAID EVERYTHING WAS OPERATING. 3 MONTHS LATER, I EXPERIENCED IT AGAIN AND BROUGHT IT IN. AGAIN, THEY COULDN'T FIND ANYTHING.  ON SEPT. 20 '05, IT HAPPENED AGAIN. THE CLUTCH BEGAN TO SLIP A LITTLE, & WITHIN 20 MINUTES THE SLIPPAGE WAS TO THE POINT WHERE I COULDN'T DRIVE IT WITHOUT POSSIBLY DAMAGING THE TRANS. I CALLED MARIN SERVICE TO BRING IT IN, & TOWED TO THE DEALER.  JOHN CALLED ME FRIDAY STATING THEY WOULD HAVE TO REPLACE CLUTCH, BEARINGS, FLYWHEEL, & THAT MY TRANSMISSION WARRANTY HAD EXPIRED, SO COST WOULD BE PASSED TO ME. $1300.00. HE PUT IN FOR APPEAL TO THE FACTORY REP FOR COVERAGE DUE TO EXTENUATING CIRCUMSTANCES & TOLD ME HE WOULD CALL ME BACK WITH THE DECISION.  I CONTACTED MAZDA USA- I WENT THROUGH THE MOTIONS, THINKING THAT THEY WOULD COVER IT AS THE PROBLEM WAS OBVIOUS & RELATED TO A RECENT RECALL INVOLVING THERMAL DAMAGE.  I GOT THE CALL FROM JOHN. HE STATED THE FACTORY REP CLAIMED IT AS \"NORMAL WEAR\" & MAZDA WOULD NOT COVER IT. I TOLD JOHN THAT THIS PROBLEM WAS BROUGHT UP 6 MONTHS AGO. HE STATED MAZDA HAD MADE ITS DECISION.   I DID RESEARCH ONLINE- & WAS SHOCKED BY THE NUMBER OF SIMILAR EVENTS I FOUND WITH MAZDA PRODUCTS. ALL EXPERIENCED WHAT I AM GOING THROUGH INITIALLY- THE DEALER & MANUFACTURER WOULD NOT RECOGNIZE THIS AS AN ITEM THEY WERE RESPONSIBLE FOR, & PUSHED THE COST ON THE CONSUMER.  I CALLED JOHN BACK. BUT HE WAS FIRM; MAZDA FACTORY REP'S DECISION WAS FINAL.  *JB","products":[{"type":"Vehicle","productYear":"2004","productMake":"MAZDA","productModel":"RX-8","manufacturer":"Mazda Motor Corp."}]}]}