{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10140962,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2002","dateComplaintFiled":"10/27/2005","vin":"1FAFP6539XK","components":"LATCHES/LOCKS/LINKAGES","summary":"DT: THE CONTACT STATED THAT ALL OF THE DOOR HANDLES DID NOT OPERATE PROPERLY.  THIS PROBLEM BEGAN INTERMITTENTLY, AND NOW  RESULTED IN A COMPLETE FAILURE ON TWO OF THE DOOR LATCHES.  THE FRONT DRIVER'S SIDE DOOR HANDLE MUST HAVE BOTH THE INSIDE AND THE OUTSIDE DOOR LATCH PULLED TO GAIN ENTRY INTO THE VEHICLE.  SHE TOOK THE VEHICLE TO THE DEALER FOR THIS PROBLEM.  THE DEALER SUGGESTED THIS WAS A DESIGN FLAW.  THE DEALER WAS REPLACING THE DOOR LATCHES AT THIS TIME.  *AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]}]}