{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10142423,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/05/2005","dateComplaintFiled":"11/10/2005","vin":"WVWVD63B53E","components":"SEATS","summary":"I RECENTLY WAS NOTIFIED OF VOLKSWAGEN'S CUSTOMER SATISFACTION CAMPAIGN M2 CONCERNING SEAT HEATERS FOR 2002-2003 VW PASSATS.  I HAVE HAD LESS THAN AN ADEQUATE RESPONSE FROM BOTH THE DEALER AND THE VW CUSTOMER CARE CENTER.  YOU CAN DOWNLOAD A COPY OF THE ORIGINAL LETTER FROM VW FROM MY FTP SERVER USING THE FOLLOWING LINK:  <FTP://PUBLIC:PUBLIC@BADKITTY.HOMEFTP.ORG/VW%20M2/VW%20M2%20LETTER.PDF>  YOU CAN DOWNLOAD A COPY OF MY RESPONSE TO VW USING THE FOLLOWING LINK:  <FTP://PUBLIC:PUBLIC@BADKITTY.HOMEFTP.ORG/VW%20M2/CAMPAIGN%20M2%20RESPONSE%20--%2020051110.PDF>  IF YOU CANNOT ACCESS EITHER FILE, PLEASE CONTACT ME SO THAT I CAN DETERMINE AN ALTERNATE METHOD TO SEND THE INFORMATION TO NHTSA -- THIS FORM LIMITED SIZE TO 2,000 CHARACTERS. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"VOLKSWAGEN","productModel":"PASSAT","manufacturer":"Volkswagen Group of America, Inc."}]}]}