{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10145792,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/21/2005","dateComplaintFiled":"12/21/2005","vin":"1FMZU62KX3U","components":"STRUCTURE","summary":"I HAVE A 2003 FORD EXPLORER XLS. THE REAR LIFT GATE ON THIS VEHICLE HAS CRACKED DIRECTLY BELOW THE REAR WINDOW. WE HAVE SPOKEN TO THE FORD DEALERSHIP HERE AND THEY SAY THEY ARE NOT OBLIGATED TO FIX THIS PIECE DUE THE VEHICLE BEING OUT OF THE INITIAL WARRANTY EVEN THOUGH I HAVE THE PREMIUM ESP PLAN AND THE FACT THAT TEMPERATURES GOT TO BELOW FREEZING (27 DEGREES F). THIS IS AN ENGINEERING DEFECT THAT SHOULD BE DEALT WITH SINCE THE PIECE LOCATED ON THE EXTERIOR OF THE VEHICLE AND SHOULD BE ABLE TO WITHSTAND FREEZING TEMPERATURES. THIS IS A PART I BELIEVE SHOULD BE COVERAGE AGAINST DEFECT. COST OF $57.00 PLUS INSTALLATION AND PAINTING. I WOULD LIKE ANY HELP IN THIS MATTER. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}