{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10146276,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/22/2005","dateComplaintFiled":"12/28/2005","vin":"1FTNW21L23E","components":"SUSPENSION","summary":"WHILE DRIVING THE VEHICLE I HEARD A NOISE COMING FROM THE FRONT END OF THE VEHICLE WHEN THE WHEEL WAS TURNED.  THE PROBLEM WAS RECOGNIZED AT 35,800 MILES (WHILE TRAVELING AT NIGHT).  WHEN I CONTACTED THE DEALERSHIP FOR AN APPOINTMENT (THE NEXT DAY) THERE WAS 36,500 MILES ON THE VEHICLE.  AT THE TIME OF THE APPOINTMENT THERE WAS 36,900 MILES ON THE VEHICLE.  THE MECHANICS LOOKED AT THE FRONT END AND DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED.  THE COST FOR THIS WORK IS  $1,100.  I SPOKE WITH FORD CUSTOMER SERVICE AND THEY SAID THAT THE VEHICLE IS OUT OF WARRANTY WHEN IT GOT TO THE DEALERSHIP AND THAT THE CUSTOMER IS RESPONSIBLE FOR THE REPAIRS.  FORD NEEDS TO RECOGNIZE THE FACT THAT THEY ARE RESPONSIBLE FOR THE REPAIRS!!  *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"F-250 SD","manufacturer":"Ford Motor Company"}]}]}