{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10148044,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2005","dateComplaintFiled":"01/18/2006","vin":"1LNHM81W6YY","components":"VISIBILITY","summary":"MY WIPER MOTOR STOPPED FUNCTIONING WHILE DRIVING IN RAIN.  WHEN I TOOK IT TO A LINCOLN DEALERSHIP IN N. PALM BEACH.  THE SERVICE PERSON MENTIONED THAT THERE WAS A RECALL ON A WIPER MOTOR COVER..THAT WAS LIKELY TO CAUSE COMPLETE LOSS OF WIPER FUNCTION.    I CALLED FORD MOTOR COMPANY ABOUT THIS AT THE REQUEST OF THE DEALERSHIP AND AFTER MANY CALLS.  1. TO A PERSON CALLED MISSY  2. TO A PERSON CALLED ROBIN #7352  3. TO A PERSON CALLED RANDY IN MELBOURNE, FLA.  AFTER TALKING TO THEM THEY MENTIONED THAT A PERSON ON THEIR \"TECHLINE\" NAMED DURSUM SENT A MESSAGE TO THE DEALERSHIP THAT THEY WOULD NOT TAKE CARE OF THE WIPER MOTOR REPAIR.  (NO EXPLANATION OF WHY NOT)  UPON CALLING FORD MO CO , THE PERSON RANDY, TRIED TO GET A SUPERVISOR, AND MENTIONED THAT ALL THE SUPERVISORS WERE BUSY, AND WOULD CALL ME BACK IN 24 HR.  UPON MENTIONING THAT 24 HRS WAS A LONG TIME.  RANDY TRIED AGAIN.  A SUPERVISOR AT THE MELBOURNE OFFICE OF FORD  CALLED MARISHA SAID THAT NOTHING WOULD BE DONE.  SHE ALSO MENTIONED THAT I WOULD NOT BE ABLE TO GET A COPY OF THE REASON FORD REFUSED TO MAKE THE REPAIR.    I AM UPSET THAT FORD REFUSED TO FIX A PART THAT WAS EXPRESSLY STATED IN A RECALL.    I AM GOING TO HAVE MY MOTOR REPAIRED AT ANOTHER SERVICE ESTABLISHMENT,  DEFINITELY NOT FORDS.       I WILL RETAIN THE RECEIPTS.      I AM REQUESTING A REIMBURSEMENT FOR THIS REPAIR, AND WANT TO MAKE IT NOTED OF FORDS' RESPONSE TO THIS SITUATION.    THE REFERENCE # OF THIS TO FORD IS 1363350186    MY CAR IS A 2000 TOWN CAR    IT LOOKED AS THOUGH 1,083,00 UNITS WERE AFFECTED BY THIS RECALL.  THAT'S A LOT OF CARS THAT COULD CAUSE A LOT OF DAMAGE.  *NM","products":[{"type":"Vehicle","productYear":"2000","productMake":"LINCOLN","productModel":"TOWN CAR","manufacturer":"Ford Motor Company"}]}]}