{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10149796,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/18/2005","dateComplaintFiled":"02/08/2006","vin":"1FAFP56S71G","components":"SUSPENSION","summary":"I HAVE A 2001 FORD TAURUS WITH APPROX. 70,000 MILES. THIS SUMMER WHILE MAKING A TURN OUT OF A PARKING LOT A HEARD A LOUD NOISE FROM UNDER MY CAR. NOW WHEN EVER I ENTER MY DRIVEWAY, MAKE A TURN AFTER STOPPING OR HIT ANY KIND OF BUMP, IT SOUNDS AS IF SOMETHING IS HITTING THE BOTTOM OF MY CAR. I ALSO NOTICED THAT THE LEFT REAR WHEEL HAS LITTLE CLEARANCE AT THE TOP OF THE SIDEWALL FROM THE WHEEL WELL. I LOOKED UNDER MY CAR AND FOUND THE REAR STABILIZER/ SWAY BAR ON THE LEFT SIDE WAS BROKEN .WHEN I REMOVED THE REAR LEFT WHEEL I FOUND MY SPRING WAS BROKEN. WHEN I CALLED MY DEALER THEY TOLD ME THAT THIS WAS NOT A COVERED ITEM AND I SHOULD CALL FORD MOTORS, WHICH I DID.     WHEN I CALLED FORD THEY TOLD ME THAT THE FRONT SPRINGS WERE COVERED BECAUSE OF CORROSION BUT NOT THE REAR! I ADVISED THEM THAT I WAS CONFUSED BECAUSE IF THEIR SPRINGS HAD A TENDENCY TO BREAK WHY WOULD ONLY THE FRONT SPRING BE COVERED. I RECEIVED NO SATISFACTION FROM FORD. WHILE RESEARCHING WHERE I COULD PURCHASE NEW SPRINGS THAT WERE NOT PRONE TO FAILURE LIKE THE FORD SPRINGS. I FOUND AN ARTICLE SAYING YOUR OFFICE WAS INVESTIGATING THE FAILURE OF THE REAR SPRINGS. I WAS ADVISED THE TO REPLACE THE SPRING WOULD RUN APPROX. $350. PRE SPRING PLUS PARTS.  MY CAR DOES NOT HANDLE PROPERLY SINCE THIS HAPPENED AND I CANT USE IT FOR ANY DISTANCE DRIVING. IS THIS SOMETHING YOUR OFFICE IS INVESTIGATING. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"FORD","productModel":"TAURUS","manufacturer":"Ford Motor Company"}]}]}