{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10151188,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2006","dateComplaintFiled":"02/25/2006","vin":"2FMZA5148XB","components":"STRUCTURE","summary":"ON JANUARY 10,2006 MY WIFE [XXX] WAS LEAVING WORK THAT EVENING. WHEN SHE STARTED TO DRIVE SHE HEARD SUM NOISES FROM UNDERNEATH HER CAR. IT IS A FORD WINDSTAR VAN 1999 70,000 MILES VIN [XXX]. WE ARE THE ORIGINAL OWNERS. SHE NOTICED HER STEERING WHEEL HAD TO BE TURNED DOWN TO 6 O'CLOCK  TO KEEP HER WHEELS STRAIGHT. SHE THOUGHT IT WAS THE POWER STEERING. WHEN SHE GOT IT TO CAR-X IN WESTMONT,IL THEY TOLD HER IT WAS THE  CROSS MEMBER FRAME. THIS HELPS SUPPORTS  THE TRANSMISSION.  THE CROSS MEMBER HAD RUSTED AWAY ON ONE SIDE AND ON THE OTHER SIDE SHOWED A CRACK WHERE THE OTHER BUSHING HOLE WAS.  WE COULD NOT GO TO FORD DEALER BECAUSE OF THE COST FACTOR. IT HAS BEEN FIXED AND SEEMS TO BE DRIVING JUST FINE.  I DID CONTACT FORD ON JANUARY 23 AND WE DID NOT GET ANY RESTITUTION FOR OUR COST.  BUT WE ALSO WANTED FORD TO INVESTIGATE THE POSSIBLE HAZARD.  IF MY WIFE WAS DRIVING ON THE HIGHWAY WHEN THIS ITEM BORKE SHE WOULD HAD BEEN KILLED.  EVEN THE MECHANIC THOUGHT THE METAL FRAME SEEMED TO SHOW METAL FATIGUE.  I STILL HAVE THE PART THAT WAS REPLACED FOR EXAMINATION. I ALSO TOOK PICTURES IF YOU ARE INTERESTED.  I AM VERY CONCERNED. THANK YOU.  *JB  UPDATED 07/17/2012 *JS    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"1999","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]}]}