{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10152883,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2006","dateComplaintFiled":"03/16/2006","vin":"JTEHF21A830","components":"LATCHES/LOCKS/LINKAGES","summary":"1. NOTICE OR RECALL RECEIVED SSC 40B HIGHLANDER CHILD PROTECTION LOCK SYSTEM SAFETY RECALL  2. CONTACTED 2 TOYOTA DEALERSHIPS TO SCHEDULE AN APPOINTMENT AND THE NATIONAL CUSTOMER SERVICE LINE AND WAS ADVISED THAT APPOINTMENTS WERE NOT AVAILABLE BUT CARS WERE TAKEN IN THE ORDER RECEIVED ON A GIVEN DAY WITH PRIOR DAYS CARS BEING SERVICED FIRST.  3. I ATTEMPTED TO SET AN APPOINTMENT AT THE CONVENIENCE OF BOTH DEALERSHIPS THIS WEEK, NEXT WEEK, NEXT MONTH OR EVEN TWO MONTHS AWAY WHEN I COULD TAKE MY VEHICLE IN AND HAVE THE 30 MINUTE (APPROXIMATELY) REPAIR COMPLETED WITHIN A REASONABLE TIME. I WAS TOLD THAT NO SUCH APPOINTMENT COULD BE MADE AND THAT I HAD THE CHOICE OF BRINGING THE CAR IN BETWEEN 7:00 A.M. AND 9:00 A.M. AND THAT IT WOULD BE DONE IN A HOUR AND A HALF TO THREE OR FOUR HOURS.  TOYOTA IN THEIR RECALL NOTICE PROMISES \"ANY TOYOTA DEALER WILL MODIFY THE CPL LEVER AT NO COST TO YOU IN AS CONVENIENT A MANNER AS POSSIBLE.\" IT FURTHER STATES \"MAKE AN APPOINTMENT.\"  *NM","products":[{"type":"Vehicle","productYear":"2003","productMake":"TOYOTA","productModel":"HIGHLANDER","manufacturer":"Toyota Motor Corporation"}]}]}