{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10153440,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2005","dateComplaintFiled":"03/22/2006","vin":"1J4GX48S04C","components":"SERVICE BRAKES, HYDRAULIC","summary":"WE BOUGHT A NEW 2004 JEEP CHEROKEE AND SHORTLY AFTER THE 12000 WARRANTY WORK WE NOTICED AN INCREASING SHUDDER AND EXCESSIVE VIBRATION WHEN BRAKING.  AT THE 15000 MILE WARRANTY WORK, WE BROUGHT IT TO THE DEALERSHIP ATTENTION. THE VEHICLE WAS CHECKED AND FOUND THAT THE FRONT WHEEL ROTORS WERE OUT OF ROUND AND REQUIRED TURNING.  THE DEALERSHIP AND SERVICE PERSONNEL HAVE ALWAYS BEEN HELPFUL AND ABLE TO ASSIST US WITH THE VEHICLE BUT IN THIS CASE THEY WERE UNABLE TO CORRECT THE DEFECT. AS WE FELT THIS WAS A MANUFACTURING DEFECT AND SAFETY HAZARD, WE WERE TOLD IT WAS NOT COVERED AFTER 12000 MILES.  TELEPHONE CONTACT WITH THE NATIONAL NUMBER FOR CHRYSLER WAS TERSE AND WERE ADVISED AGAIN THAT THIS WAS NOT COVERED.  WHEN ASKING TO ADDRESSED THIS WITH A PERSON HIGHER UP, I WAS INFORMED THAT THAT WAS NOT POSSIBLE AND THAT THIS PERSON WAS AUTHORIZED TO MAKE ALL DECISIONS RELATIVE TO THE PROBLEM.  NOT FEELING SAFE WITH THE PERFORMANCE OF THE VEHICLE, WE WENT BACK TO THE DEALERSHIP AND HAD THE ROTORS TURNED. APPARENTLY, THIS WILL BE AN EXPECTED EXPENSE EVERY 12000 MILES.  IT WAS A DEFINITE SAFETY HAZARD ESPECIALLY WHEN BRAKING GOING DOWN INCLINES.  I HAVE BEEN TOLD THIS IS A COMMON DEFECT FOR THE JEEP CHEROKEES.  *NM","products":[{"type":"Vehicle","productYear":"2004","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}