{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10154267,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2004","dateComplaintFiled":"03/31/2006","vin":"1MELM62W9VH","components":"ENGINE AND ENGINE COOLING","summary":"MAKE:  MERCURY    MODEL:  COUGAR    YEAR:  1997    TYPE:  PASSENGER CAR    SERVICE BULLETIN NUMBER:  05N04    NHTSA ITEM NUMBER:  10018959    SUMMARY DESCRIPTION:       EXTENDED COVERAGE PROGRAM 05N04 - EXTENDED COVERAGE FOR COMPOSITE INTAKE MANIFOLD. THIS PROGRAM IS BEING PROVIDED AS A SETTLEMENT TO A CLASS ACTION LAWSUIT. THE TERMS OF THE SETTLEMENT EXTEND THE COVERAGE OF THE ALL-COMPOSITE INTAKE MANIFOLD TO 7 YEARS FROM THE ORIGINAL WARRANTY START DATE OF THE VEHICLE, WITH NO LIMIT ON THE NUMBER OF MILES THAT THE VEHICLE HAS BEEN DRIVEN. *TT      ON MARCH 2, 2004, I SENT A LETTER TO FORD MOTOR COMPANY DESCRIBING HOW THE INTAKE MANIFOLD ON MY 1997 MERCURY COUGAR HAD RUPTURED ON FEB. 28, 2004.  AFTER WAITING A MONTH AND RECEIVING NO REPLY, I CALLED THEIR CUSTOMER COMPLAINT LINE AND DESCRIBED THE PROBLEM.  THEY TOLD ME THAT MY VEHICLE DID NOT QUALIFY FOR A RECALL REIMBURSEMENT, BUT GAVE NO REASON WHY.  SINCE MY DAUGHTER ALSO OWNS A 1997 MERCURY COUGAR, I TOLD HER TO HAVE A MECHANIC CHECK HER INTAKE MANIFOLD.  THE MECHANIC REPLACED HER INTAKE MANIFOLD AT NO CHARGE SINCE IT HAD BEEN RECALLED AS PER THE ABOVE QUOTED STATEMENT.  I CALLED FORD BACK WITH THIS INFORMATION AND THEY GAVE ME THE SAME REPLY.  I WROTE THEM A LETTER AND THEY DID NOT REPLY.  I VISITED MY LOCAL MERCURY DEALER, FROM WHOM I HAD RECENTLY PURCHASED A NEW VEHICLE AND AGAIN WAS TOLD THAT MY VEHICLE DOES NOT QUALIFY FOR THE RECALL.  I UNDERSTAND THAT THIS CASE WENT TO COURT AND THE RULING WAS THAT FORD HAD TO PAY EVERY OWNER OF VEHICLES WITH THIS DEFECT A SUM OF $750.  I HAVE NOT BEEN PAID ANYTHING AND FORD REFUSES TO GIVE ME ANY ANSWER OTHER THAN WHAT THEY HAVE ALREADY GIVEN.  I STILL HAVE THE DEFECTIVE INTAKE MANIFOLD IN MY POSSESSION AND THE REPAIR BILL FOR $1455.28.  *JB","products":[{"type":"Vehicle","productYear":"1997","productMake":"MERCURY","productModel":"COUGAR","manufacturer":"Ford Motor Company"}]}]}