{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10159384,"manufacturer":"UNKNOWN MANUFACTURER","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2006","dateComplaintFiled":"06/09/2006","vin":"","components":"UNKNOWN OR OTHER","summary":"THERE WERE NO PROBLEMS WITH THE VEHICLE. I AM HAVING PROBLEMS GETTING MY TITLE. THE VEHICLE WAS FINANCED IN 2004 AND THE VEHICLE WAS PAID OFF ON MAY 6, 2006. I RECEIVE A LIEN CLEARANCE LETTER A FEW DAYS LATER, WHEN I CALLED TO INQUIRE ABOUT THE TITLE I WAS TOLD BY A REPRESENTATIVE THAT THE TITLE WAS SENT OUT. I TOLD THE REPRESENTATIVE THAT I RECEIVE THE LIEN CLEARANCE LETTER BUT NOT THE TITLE SHE THEN PUT ME ON THE PHONE WITH HER SUPERVISOR TERRELL NEEDAM (302-452-6700). SHE TOLD ME THAT THE TITLE WAS NEVER SENT OUT AND THAT THEY DID NOT KNOW WHERE THE TITLE WAS (I THINK THAT THIS WAS UNACCEPTABLE) SHE TOLD ME THAT SHE WOULD CONTACT ME ON MONDAY WHICH WOULD HAVE BEEN ON JUNE 5TH. I WAITED UNTIL JUNE 9TH AND NO-ONE RETURNED MY CALL. I FINALLY CALLED THEM BACK ON JUNE 9TH AND TERRELL NEEDAM PUT ME ON THE PHONE WITH MICHELLE ULLOA SHE TOLD ME THAT THEY DON'T KNOW WHERE THE TITLE IS AND THAT MY ONLY OPTIONS WERE FOR THEM TO SEND ME A CHECK FOR $25 DOLLARS AND I COULD GO TO MOTOR VEHICLE AND GET THE TITLE OR SHE COULD SENT ME SOME PAPER WORK AND THAT THEY WOULD GET THE TITLE. THE PROBLEM WITH BOTH OF THESE OPTIONS IS THAT I AM BEING INCONVIENCED AND WHY? I PAID OFF MY VEHICLE AND I EXPECTED A TITLE AND NOW I AM GOING BACK AND FORTH WITH THESE PEOPLE THAT WAS VERY RUDE AND UNPROFESSIONAL. I WILL NEVER BUY ANYTHING HONDA EVER AGAIN BECAUSE OF THIS EXPERIENCE. MY PARENTS PAID OFF THEIR TOTOYA CAR THE SAME TIME AND THEY HAVE HAD THEIR TITLE FOR A MONTH ALREADY.  *NM","products":[{"type":"Vehicle","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]}]}