{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10160385,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/30/2006","dateComplaintFiled":"06/21/2006","vin":"","components":"SUSPENSION","summary":"WE HAD A RECALL FOR THE BALL JOINTS OF OUR 2002 JEEP LIBERTY. IT TOOK NEARLY 2 YEARS TO GET THEM REPLACED. THEY WERE DAMAGED BY THE TIME I DID AND I HAD TO GET A TEMPORARY REPAIR ON THEM WHILE WE WAITED FOR THE PARTS. THEY WERE REPAIRED AT THE END OF FEBRUARY EARLY MARCH OF THIS YEAR. AT THE END OF MAY I NOTICED A SIMILAR NOISE TO WHAT I HAD BEEN HEARING WHEN THE ORIGINAL BALL JOINTS HAD MADE BEFORE THEY WERE REPLACE. AS IT TURNED OUT THEY HAD GONE BAD ALREADY. IT SEEMS THAT THE NEW BALL JOINTS ARE DEFECTIVE TOO. I HAVE HAD SOME OUT OF POCKET EXPENSES FOR THIS ISSUE AND I AM NOT HAPPY AT HOW I HAVE BEEN DEALT WITH BY THE DEALER AND DAIMLER CHRYSLER. I SENT A COMPLAINT TO DAIMLER AND THEIR RESPONSE WAS THAT THEY WERE SORRY I WAS NOT SATISFIED WITH MY VEHICLE AND WOULD FILE IT IN A CONSUMER SURVEY FILE. I AM NOT UNHAPPY WITH THE VEHICLE. I AM UNHAPPY WITH HOW HARD IT HAS BEEN TO GET THIS RECALL ISSUE FIXED AND HAVING TO PAY FOR SERVICE ON THE BALL JOINTS. I PURCHASED THE VEHICLE FROM GLENN E THOMAS  DODGE. THE CUSTOMER SERVICE REP WITH DAIMLER WAS A WOMAN NAMED ALISON. MY VEHICLE HAS BEEN OUT OF USE THIS TIME FOR OVER A MONTH BEFORE THE FINAL REPAIRS WERE MADE.  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"JEEP","productModel":"LIBERTY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}