{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10164606,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/03/2006","dateComplaintFiled":"08/05/2006","vin":"1FMZU72E82Z","components":"POWER TRAIN","summary":"I HAVE 68K MILES ON MY 2002 EXPLORER AND FELT I WAS IN NEED OF NEW BRAKES AND DROPPED OFF THE VEHICLE AT MIDAS.  I WAS CONTACTED BY THE MECHANIC THAT AFTERNOON AND WAS ADVISED: \"SIR I'M HAPPY TO REPORT THAT YOUR BRAKES ARE IN EXCELLENT CONDITION; HOWEVER, I'M SORRY TO BE THE BEARER OF VERY BAD NEWS. YOUR REAR DIFFERENTIAL SEALS ARE BAD AND LEAKING AND THE DIFFERENTIAL IS CLOSE TO 'FALLING OFF' OF YOUR VEHICLE!  HE FURTHER STATES, \"HE HAS BEEN AN AUTHORIZED MECHANIC FOR 25 YEARS AND FEELS THIS IS AN INHERENT FLAW FROM FORD AS THIS IS NOT THE FIRST ONE HE HAS SEEN AND THAT I PROCEED TO THE NEAREST FORD SERVICE DEPARTMENT FOR THEM TO CORRECT THIS DANGEROUS \"SAFETY ISSUE.\"  THE MECHANIC ALSO GAVE ME A COPY OF THE TSB FROM FORD.  I CALLED A LOCAL FORD SERVICE DEPARTMENT THE SAME DAY IN A STATE OF PANIC! A SERVICE MANAGER ASSURED ME THAT NOT ONLY WAS THE MECHANIC WHO ALERTED ME OF THIS \"FLAW\" NOT AUTHORIZED BY FORD, BUT HE WAS ONLY OVER-REACTING!  I TOOK MY EXPLORER IN TODAY WITH THE NOTICE PRINTED BY MIDAS AND IT WAS ONLY DISCOUNTED AS BEING A \"SERVICE BULLETIN FOR TECHNICIANS.\"  I PAID $55 FOR THEM TO RUN THE SAME TESTS AS MIDAS HAD DONE, WAS TOLD BY THE SERVICE MANAGER; \"THE RIGHT REAR BEARING NEEDS REPLACING, THE SEALS OF THE DIFFERENTIAL NEEDS ARE BAD AND LEAKING AND NEED REPLACING, THERE WAS NO RECALL ON MY VEHICLE, YOU'RE OUT OF WARRANTY, AND THE REPAIRS WOULD BE $700+ AND SERVICE SHOULD BE DONE VERY SOON AS THE DAMAGE WILL WORSEN.  NO ONE AT THE DEALER WOULD ADMIT THAT THIS WAS A RECALL. I PAID A $55 DIAGNOSIS CHARGE FOR THEM TO TELL ME WHAT PARTS HAD FAILED WHICH I ALREADY KNEW.  I DECLINED THE REPAIRS, ADVISED THE SERVICE MANAGER I WOULD BE CALLING MY ATTORNEY FOR FURTHER INSTRUCTION.  I AM NOW SEEKING LEGAL ADVICE AS I SEE I AM NOT THE ONLY PERSON WHO HAS EXPERIENCED THIS \"INHERENT FORD FLAW\" AND WILL DO MY BEST TO SEE THAT FORD ADDRESSES THIS SAFETY ISSUE. THIS IS A SERIOUS FLAW FROM FORD!*JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}