{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10166489,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2006","dateComplaintFiled":"08/24/2006","vin":"1J4GL58K52W","components":"SUSPENSION","summary":"TOOK MY VEHICLE TO THE DEALERSHIP TO GET OIL CHANGE, TIRES ROTATED, AND THE 23 POINT INSPECTION.  TOLD THEM AT THE TIME OF THE NOISE VEHICLE WAS MAKING.  ENDED UP HAVING TO REPLACE THE FRONT TWO TIRES AND PAYING TO GET THEM BALANCED AND ALIGNED AS WELL.  WAS TOLD THAT IF THE NOISE CONTINUES TO BRING IT BACK.    SOUNDS AND NOISE GOT WORSE OVER THE NEXT DAY SO TOOK IT IN THE FOLLOWING DAY.  WAS TOLD THAT THE PROBLEM WAS THE BALL JOINTS THAT ARE ON RECALL AND SO ALL THEY WOULD NEED TO DO IS REPLACE THOSE AND THERE WOULD BE NO COSTS.  I WAS THEN TOLD THAT THE KITS WERE NOT WORKING AND THEY HAD TRIED TWO DIFFERENT ONES FROM TWO DIFFERENT DEALERSHIPS.  I WAS THEN TOLD THAT TO MAKE THEM WORK THEY WOULD NEED TO REPLACE THE STEERING KNUCKLES AND IT WOULD COST ME ABOUT $800 TO GET THIS DONE.  I REFUSED TO PAY FOR THIS WHEN THE STEERING KNUCKLES WERE NOT DAMAGED AND THE BALL JOINTS WERE THE MANUFACTURERS MISTAKE, SO THEY NEEDED TO FIND SOME BALL JOINTS THAT WORKED OR FIX THE PROBLEM.  I WAS THEN TOLD TODAY THAT THEY WERE SENT THE STEERING KNUCKLES AND THE BALL JOINTS WORKED WITH THIS REPLACEMENT AND THEY WOULD GIVE ME A DISCOUNT OF $628, OF WHICH I CAN'T AFFORD.  THE MANUFACTURER WILL NOT TALK TO ME AND THE CUSTOMER SERVICE IS LIKE TALKING TO AN AUTOMATED ANSWERING SERVICE.  THE MANAGER AT THE DEALERSHIP IS TO CALL ME IN THE MORNING IF HE COULD DO ANYTHING ELSE FOR ME, WHICH DOES NOT LOOK PROMISING AT ALL.  MY ISSUE IS I SHOULD NOT HAVE TO PAY FOR A PART THAT WAS NOT DAMAGED JUST SO THE RECALLED PARTS OF BALL JOINTS CAN FIT ON MY VEHICLE THAT THEY WERE ORIGINALLY SUPPOSED TO FIT.  *JB","products":[{"type":"Vehicle","productYear":"2002","productMake":"JEEP","productModel":"LIBERTY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}