{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10168273,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/15/2002","dateComplaintFiled":"09/14/2006","vin":"1FAFP6637YK","components":"STRUCTURE,UNKNOWN OR OTHER","summary":"FOAM COVER ON DASHBOARD HAS WARPED. EDGE NEAREST WINDSHIELD HAS CURLED UP AND IS NOW TOUCHING WINDSHIELD AT LEAST 5 INCHES FROM BASE. WARPED DASHBOARD BLOCKS AIR FROM DEFROSTER RESULTING IN SAFETY HAZARD AS VISIBILITY IS SIGNIFICANTLY REDUCED ESPECIALLY IN COLD WEATHER. THIS IS THE RESULT OF A KNOWN DEFECT (TSB 01B78). FORD HAD AN OWNER NOTIFICATION PROGRAM IN PLACE BUT I NEVER RECEIVED A LETTER DESPITE OWNING THE CAR AND HAVING IT REGISTERED AT THE TIME. A SUPERVISOR AT THE FORD \"CUSTOMER RELATIONSHIP CENTER\" TOLD ME THAT \"IT MUST HAVE BEEN LOST IN THE MAIL\". I WAS TOLD THAT THE REPAIR OFFER HAS NOW EXPIRED. THIS IS NO LONGER AN AESTHETIC PROBLEM AS THE BLOCKAGE OF THE DEFROSTER SEVERELY COMPROMISES SAFETY.  *JB","products":[{"type":"Vehicle","productYear":"2000","productMake":"FORD","productModel":"CONTOUR","manufacturer":"Ford Motor Company"}]}]}